CyberPower CSB404 User Manual
CONGRATULATIONS ON YOUR PURCHASE
Thank you for selecting the CyberPower CSB404 Surge Protector.
This manual explains the features and operation of the CSB404.
Please take a few moments to read this manual.
4-Outlet Surge Protector
OFF
RESET
CSB404
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FEATURES
1. ON/OFF Reset Control Switch and Circuit Breaker
Controls power to all outlets. The switch is also a 15 A breaker.
When an overload occurs, it will automatically switch off.
To resume operation, ensure the overload condition is removed
and reset the surge protector by switching the unit ON.
2. Standard Grounded Outlets (4)
SPECIFICATIONS
• Model Number: CSB404
• Outlets: 4 Standard Grounded Outlets
• Surge Protection: 450 Joules
• Electrical Rating: 125 V/15 A/1875 W
• UL Clamping Voltage: UL 1449 4th/500 V (H-N, H-G, N-G)
• Maximum Peak Current: 22,500 A
• 3 AC Lines Protected: H-N: 7,500 A, H-G: 7,500 A, N-G: 7,500 A
(The maximum surge possible on household wiring is 6,000 volts)
• Response Time: Less than 1 nanosecond
• Attenuation: Up to 43 dB
• EMI/RFI Filtration: 150 kHz to 100 MHz
• Circuit Breaker: Resettable 15 Amp
CAUTION
TO REDUCE THE RISK OF ELECTRIC SHOCK - Use only in dry
locations and only indoors. DO NOT plug into another relocatable
power tap. DO NOT “daisy chain” surge protectors. DO NOT use
with any aquarium equipment. DO NOT use if properly grounded
outlets are not available. DO NOT install this device if there is less
than 10 meters (30 feet) or more of wire between the electrical
outlet and electrical service panel. DO NOT use for medical or life
support equipment. This device features an internal protection that
will disconnect the surge protective component at the end of its
useful life, but it will maintain unprotected power to the load.
TROUBLESHOOTING
▪ If the ON/OFF is switched OFF, the 15 Amp circuit breaker may
have tripped. Examine your connected equipment and remove
the device that is overloading the circuit. Then, turn the
ON/OFF switch back to RESET.
TECHNICAL SUPPORT
Please contact our Tech Support Department with installation,
troubleshooting, or general product questions.
• Phone: 1-877-297-6937
• Email: tech@cpsww.com
• Hours of Operation:
Monday – Friday 7:00am – 6:00pm CST
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USER MANUAL
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Copyright © 2019 Cyber Power Systems (USA), Inc. All rights reserved.
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LIMITED LIFETIME WARRANTY AND CONNECTED
EQUIPMENT GUARANTEE
Read the following terms and conditions carefully before
using the CyberPower CSB404 (the “product”). By using the
product, you consent to be bound by the terms and
conditions of this limited lifetime warranty and connected
equipment guarantee (together referred to as this
“warranty”). IF YOU DO NOT AGREE TO THE TERMS AND
CONDITIONS OF THIS WARRANTY, YOU SHOULD RETURN
THE PRODUCT FOR A FULL REFUND PRIOR TO USING IT.
Who is providing this warranty, and what does it cover?
Cyber Power Systems (USA), Inc. (“CyberPower”) provides
this limited lifetime warranty. It only covers the original
purchaser and ends if you no longer own the product. This
warranty covers defects in materials and workmanship in the
product under normal use and conditions. It also covers
equipment connected to the product and damaged because
of the failure of the product. This warranty covers the product
and connected equipment for as long as you own the product.
How do you open a connected equipment claim?
1. Call us at (877) 297-6937, or write to us at:
Cyber Power Systems (USA), Inc.
4241 12th Avenue East, Suite 400
Shakopee, MN 55379,
or send us an email at claims@cpsww.com within 10 days of
the occurrence for instructions.
2. When you contact CyberPower, identify the product, the
purchase date, and the item(s) of connected equipment.
Have information on all applicable insurance or other
resources of recovery/payment that are available to the
initial customer, and request a claim number.
3. You must provide a dated purchase receipt (or other proof
of the original purchase) for the CyberPower unit and
connected equipment. You also need to provide a
description of the damage to your connected equipment.
4. Pack and ship the product to CyberPower and the item(s)
of connected equipment, a repair cost estimate for the
damage to the connected equipment, and all claim forms
that CyberPower provides to you. Show the claim number
on the shipping label, or include it with the product. You
must prepay all shipping costs. You are responsible for
packaging and shipment, and you must pay the cost of the
repair estimate.
What will CyberPower do to correct problems?
CyberPower will inspect and examine the product. If the
product is defective in material or workmanship, CyberPower
will replace it at CyberPower’s expense, or CyberPower will
refund the full purchase price you paid for the product
(purchase receipt showing price paid is required). If the
product failed to protect any equipment plugged into it, we
will also send you forms for making your claim for the
connected equipment. We will repair or replace the equipment
that was damaged because of the failure of the product or
pay you the fair market value (NOT REPLACEMENT COST), of
the equipment at of the time of the damage. We will use Orion
Blue Book, another third-party valuation guide, eBay,
Craigslist, or other source to establish that amount. Our
maximum liability is limited to $25,000 for the CSB404.
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Who pays for shipping?
We pay shipping when we send items to you; you pay when
you send items to us.
What are some things this Warranty does not cover?
1. THIS WARRANTY DOES NOT COVER: ANY SOFTWARE
THAT WAS DAMAGED, SOFTWARE THAT NEEDS TO BE
REPLACED DUE TO THE FAILURE OF THE PRODUCT, OR
ANY DATA THAT IS LOST AS A RESULT OF THE FAILURE.
THIS WARRANTY DOES NOT COVER THE RESTORATION
OF DATA OR RECORDS, OR THE REINSTALLATION
OF SOFTWARE.
2. This warranty does not cover: misuse, modification,
operation or storage outside of the environmental limits of
the product or the equipment connected to it. It does not
cover damage while in transit or in storage; if there has
been improper operation or maintenance, or use with
items not designed or intended for use with the product,
such as laser printers, appliances, aquariums, medical, or
life support devices, etc.
CONTACT INFORMATION
Cyber Power Systems (USA), Inc.
4241 12th Avenue East, Suite 400
Shakopee, MN 55379
Toll-free: 1-877-297-6937 | CyberPowerSystems.com
What are the other limitations?
The sole and exclusive remedies of the initial customer are
those provided by this warranty.
1. This warranty does not apply unless the product and the
connected equipment were connected to properly wired
and grounded outlets (including compliance with electrical
and safety codes of the most current electrical code),
without the use of any adapters or other connectors.
2. The product must have been plugged directly into the
power source. The equipment connected to the product
must be directly connected in the product, not “daisy
chained” together in serial fashion with any extension
cords, another product, or device similar to the product,
surge suppressor, or power tap. Any such installation voids
the warranty.
3. The product and connected equipment must have been
used properly in a suitable environment, in conformance
with any applicable license, instruction manual, or warnings.
4. The product must have been used at all times within the
limitations on the product’s maximum rated wattage.
Where can I get more information?
Contact us at:
Cyber Power Systems (USA), Inc.
4241 12th Avenue East, Suite 400
Shakopee, MN 55379;
Call us at (877) 297-6937;
Send us an email message at claims@cpsww.com.
PRODUCT REGISTRATION
Prompt product registration assures coverage under the
limited lifetime warranty, and also allows the opportunity of
notifications for product enhancements, upgrades, and
other announcements.
Registration is quick and easy. Go to the Product Registration
Page at CyberPowerSystems.com/registration.
WARNING: This product can expose you to chemicals including bisphenol A
(BPA) and styrene (ABS), which is known to the State of California to cause
reproductive harm and cancer.
For more information, go to www.P65Warnings.ca.gov.
Please join CyberPower in caring for the environment by recycling.
This device is manufactured using environmentally-safe
procedures in compliance with the Restriction of Hazardous
Substances (RoHS) directive.
UL Listed to U.S. and Canadian Safety Standards UL 1449. This
product is listed to applicable U.S. and Canadian safety standards
by Underwriters Laboratories Inc.
© 2019 Cyber Power Systems (USA), Inc. All rights reserved.
All other trademarks are the property of their respective owners.
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CyberPowerSystems.com
K09-0000110-02
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