SATO | TAGGIT Pro17 | User guide | Sato TAGGIT® Pro User Manual

Sato TAGGIT® Pro User Manual
USER GUIDE
The information contained in this guide is not of a contractual nature and may be subject to change without
prior notice.
The software described in this guide is sold under a license agreement. The software may be used, copied or
reproduced only in accordance with the terms of the agreement.
No part of this guide may be copied, reproduced or transmitted in any form, by any means or for any purpose
other than the purchaser’s own use without the written permission of Teklynx Newco SAS.
©2017 Teklynx Newco SAS,
All rights reserved.
Table of Contents
Introduction .......................................................................................................................................... 1
Welcome! .......................................................................................................................................... 1
Product description ............................................................................................................................. 1
System requirements .......................................................................................................................... 1
Installation......................................................................................................................................... 2
License activation ............................................................................................................................... 3
Launching the program........................................................................................................................ 6
Discovering the interface ........................................................................................................................ 7
Description of the main window ............................................................................................................ 7
Setting up the work environment........................................................................................................... 11
Choosing a printer ............................................................................................................................ 11
Selecting a printer ............................................................................................................................ 11
Adding a printer................................................................................................................................ 12
Customizing the work environment ..................................................................................................... 13
Defining the working folder ................................................................................................................ 14
Document page setup ....................................................................................................................... 15
Creating a document using fixed object .................................................................................................. 19
Creating and manipulating fixed objects .............................................................................................. 19
To create a text object ...................................................................................................................... 20
Creating a barcode object .................................................................................................................. 21
Creating a shape object Example: ....................................................................................................... 22
Drawing a line .................................................................................................................................. 22
To import an image ........................................................................................................................... 23
i
Creating a document using variable objects ............................................................................................ 25
About data sources ........................................................................................................................... 25
Creating a data source ...................................................................................................................... 25
The Database data source .................................................................................................................. 26
The Table lookup data source ............................................................................................................. 28
The Date data source ........................................................................................................................ 29
The Counter data source .................................................................................................................... 29
The Formula data source ................................................................................................................... 30
Information on the IF function ............................................................................................................ 31
The When Printed data source ............................................................................................................ 32
The Advanced data source ................................................................................................................. 34
Variable object creation ..................................................................................................................... 34
Printing .............................................................................................................................................. 37
A powerful print engine ..................................................................................................................... 37
Printing a document .......................................................................................................................... 37
Labels in the series ........................................................................................................................... 38
Copies of each label .......................................................................................................................... 38
Copies of each page .......................................................................................................................... 38
Printing using the form ...................................................................................................................... 40
To summarize .................................................................................................................................. 40
Troubleshooting ................................................................................................................................ 40
ii
About this manual
Typographical conventions
This manual distinguishes between different types of information using the following conventions:
•
Terms taken from the interface itself, such as commands, appear in bold.
•
Key names appear in all caps. For example: ''Press the SHIFT key.''
•
Numbered lists indicate that there is a procedure to follow.
•
When the conjunction -or- appears next to a paragraph, it means there is the choice of another
procedure for carrying out a given task.
•
When a menu command contains submenus, the menu name followed by the command to select
appears in bold. Thus, ''Go to File > Open'' means choose the File menu, then the Open command.
About your product
Some of the functions described in this manual may not be available in your product.
For the complete list of specific features available in your software, refer to the specification sheet provided
with the product
iii
Introduction
Welcome!
Congratulations, you have just purchased the world’s leading automatic identification software package!
This label design software allows you to quickly create and edit complex labels, and allows you to integrate all
of the electronic data from across your company, guaranteeing the full integrity of all your systems.
The application meets all your automatic identification needs, and fits seamlessly into your production process.
In today’s market, it is quite simply the most user-friendly and intuitive solution for any company involved in
complex barcode data entry, collection, and editing in real time.
Product description
Your product includes the following components:
•
A DVD or downloaded file for installation.
•
Complete electronic documentation.
•
A license agreement, registration card and SMA documentation.
•
A protection key: either electronic (software key) or hard key (dongle).
Note: The ReleaseUS.htm file contains the latest information on the software. This information supersedes
that contained in this manual.
System requirements
The basic software and hardware requirements needed to run the application are similar to those of most
applications running on Windows(R):
•
One of the 32- or 64-bit Windows operating system: Windows Vista SP2, 7 SP1, 8, 8.1, 10, Server
2008 SP2, Server 2008 R2 SP1, Server 2012 or Server 2012 R2.
•
Computer with 2 GB of RAM (depending on the system).
•
A hard drive with at least 1.5 GB free disk space (depending on the installation options).
•
CPU: 2 Ghz minimum.
•
Video card: DirectX 9 minimum.
•
Administrator rights to the computer during installation.
•
System must have access to the Internet or have a dedicated USB port.
Note: The ReleaseUS.htm file contains the latest information on the software. This information supersedes
that contained in this manual.
1
Installation
Note: Before installing this software, please save your work and close all other programs.
Before running the installation program, check the configuration of your PC.
1.
Place the DVD for the installation in the correct drive. The Installation window appears.
If this DVD does not start up automatically:
Go to Windows explorer and expand the letter of the DVD drive. Double click on index.hta.
2.
Select the product you wish to install, then click the Install button and follow the instructions
displayed on your screen.
Installing the software
Before running the installation process, check that you have local administrative rights.
Select the program features you want to install, then click Next.
2
License activation
Your software can be activated using a software key (an activation code) or a hardware key (a dongle).
Note: Without a protection key, the program will run in evaluation mode. You will not be able to save and print
your labels.
•
The dongle is a small electronic device that you plug into your PC’s parallel or USB port before
launching the software.
•
The software key is an activation code that is requested by the Activation Wizard when you launch the
software for the first time or for as long as you are running a trial version. If you are using a trial
software key, you will be given 100 executions or 30 days to try the product with all of the product’s
functionality available to you.
Note: When you launch the application, if the protection key does not correspond to your product version, a
dialog box will appear providing the necessary instructions.
You must first run your labeling software installation and then activate or connect the protection key to your
computer.
Note: If you have purchased a Network license, first install Network & User Utilities to install the license
server. On each workstation, install your product. To connect workstations to the network, you must start the
software in trial mode and select Network Administration.
Hardware key protection
If you have purchased the software with a dongle, you may choose between a USB or parallel port dongle.
Connecting the parallel key:
If you need to use a printer on the same parallel port, simply plug it into the software protection key. It may be
necessary to turn the printer on in order for the software protection key to be recognized.
Connecting the USB key:
When you use a USB key and have multiple USB ports, it does not matter which port you use. If you do not
have an available USB port, you can use a USB expander hub. USB devices are hot-swappable, meaning you
can plug and unplug them into the bus any time, without restarting the PC.
Note: Drivers can be installed while the application is running. However you must restart your labeling
software for the changes to take effect.
3
Installing the driver key manually
If you want to install your driver key manually, do the following:
1.
Go to Windows explorer.
2.
For Windows XP and Server 2003:
Enter C:\Program Files\TKI\[software version]\Common\Tools\Dongle\ then type the following
command: \HaspDinst.exe -i
For Windows 7, 8, 8.1, Server 2008 and Server 2012, 64-bit machines:
Enter C:\Program Files (x86)\Common Files\TKI\Dongle\ then type the following command:
\HaspDinst.exe -i
For 32-bit machines:
Enter C:\Program Files \Common Files\TKI\Dongle\ then type the following command: \HaspDinst.exe
-i
Note: Be sure to close your labeling software and other applications before installing your driver.
Error messages when launching the software
If you receive an error message when launching the software, please check the following items:
•
Administrative rights. You must have local administrative rights on your PC so that the key
installation works properly. If you do not have these rights, you will receive an error message when
launching the software and you will have to manually install the drivers.
•
Drivers installation. If you had trouble during installation or if you receive an error message when
launching the software, you will have to manually install the drivers.
•
The key: Check that the connected key works with your labeling software.
•
Driver update: Your driver may not be updated. To update it, download the new version from
http://www.aladdin.com/support/hasp/enduser.aspx
Software key protection
Once you have installed the labeling software, the Activation Wizard will be launched, taking you through the
software key protection process.
To activate the software key:
In the Activation wizard, select Activate. There are four possible activation methods: Online activation,
Using a USB key, Using a smartphone and Using our website.
Note: If you have an Internet connection on the computer where the software is installed, online activation is
automatically selected.
4
•
Online activation
Some enterprise networks are protected by a proxy server. In this case, there is an extra step which allows you
to enter the IP address and connect to the Internet.
1.
Enter the Serial number and the password provided with the product and click Next.
2.
Enter or edit your information in the User Registration form. Click Next.
3.
Click Finish.
Note: If you do not have an Internet connection on the computer where the software is installed but you have
access to another computer with an Internet connection, you can activate the product using a USB key.
•
Using a USB key
1.
Select Using a USB key.
2.
Enter the Serial number and the password provided with the product and click Next.
3.
Select the media to be used for activation (USB key or external hard disk or network drives) and click
Next. Files for activation will be copied onto the selected media.
4.
5.
USB devices only: Unplug the removable media and plug it into the computer connected to Internet.
On the computer connected to the Internet, double-click USBWizard.exe (which can be found on the
root of the media). This will start the Activation wizard.
6.
Select the license(s) to activate and click Next.
7.
Enter or edit your information in the User Registration form. Click Next.
A message will inform you that the activation information for the selected license(s) has been successfully
retrieved.
8.
USB devices only: Unplug the removable media from this computer and plug it back into the
computer where the software is installed.
9.
On the computer where the software is installed, double-click USBWizard.exe again (the file can be
found on the root of the media). The wizard will display the license that can be activated on the
computer where the software is installed.
10. Click Next.
11. Click Finish if your activation results are successful. If any problems were encountered, a message will
inform you that the activation has failed and an error message will be displayed.
Note: If you do not have access to a computer with an Internet connection, you can activate the product using
a smartphone.
•
Using a smartphone
A barcode scanner application is required to read the barcode which allows you to activate your software using
a smartphone. You can download this from your application store / market. This activation mode uses an
Internet connection on your smartphone.
5
1.
Select Using a smartphone.
2.
Enter the Serial number and Password provided with the software and click Next.
3.
Enter your information in the User Registration form. Click Next.
4.
A barcode appears. Move the cursor over the barcode to zoom in.
5.
Open your barcode scanner application on your smartphone.
6.
Scan the barcode with your smartphone.
7.
Click Continue or open the browser on the phone.
8.
The Software Activation website is displayed. This allows you to register and activate your software. All
fields must be filled in.
9.
Click Submit. The Validation code and Installation code are displayed at the bottom of the
Software Activation website page. Please scroll down if necessary.
10. Enter the Validation code and Installation code in the wizard (using uppercase characters).
11. Click Next.
12. Click Finish.
•
Using our website
1.
Select Using our website.
2.
The link provided on this screen (http://www.teklynx.eu/nsp/) can be reached from a different
computer with Internet access. You or someone else with an Internet connection can connect to our
website to complete the activation. The Serial Number and Password (provided with the product)
and the User Code (displayed in the wizard) will be required in order to use this service.
3.
Enter the license user’s information in the User Registration form displayed on our website. Click Next.
4.
Click Submit.
5.
The Validation code and Installation code are displayed on our website. Enter these in the wizard
(using uppercase characters) and click Next.
6.
Click Finish.
Launching the program
1.
For Windows versions older than Windows 8: Go to Start > Programs.
For Windows 8 and 8.1 users : Access the search tool. To access and use the search tool, open the
Charms menu by pressing Win [Windows key] + C on your keyboard or by swiping in the top-right or
bottom-right corner. Once the Charms menu pops open, click/tap the Search button.
2.
Select or type the name you gave to the program group when you installed it (by default, it is the
name of the application).
The main window appears on the screen.
6
Discovering the interface
Description of the main window
This section presents a general overview of the main interface elements as they appear in the main window at
the beginning of a work session.
The Menu Bar
The Menu bar contains the following options: File, Edit, View, Objects, Data Sources, Tools, Window, and
Help.
To open a menu
1.
Select the menu.
2.
Choose the command of your choice.
Note: To access a command using the keyboard, use the hot keys. Press ALT plus the letter underlined in the
menu name or the command name.
The Workspace
The workspace is the central part of the window, situated between the graduated rulers and the scroll bars. It
contains a frame that sets the physical limits of the document and contains the objects to be printed, as well as
a non-printable area for inserting comments and objects you do not want to print.
The Document
When you open a new session, the program displays a frame in the top left corner of the window. This frame
represents the physical limits of the document to be printed. Place objects inside this frame to create your
document.
The Status Bar
Located at the bottom of the window, the Status bar displays the name of the selected printer, the port it is
connected to, the x and y coordinates of the mouse pointer, and the cx and cy dimensions of the selected
object.
The Toolbars
These tools allow you to execute routine tasks more quickly than using the menus.
7
To select a tool
Click the button corresponding to the tool.
The Title Bar
The Title bar displays the name of the software and the name of the current document, or "documentno" if a
new document is created. It allows the workspace window to be moved using the mouse.
Text formatting toolbar
These tools allow you to modify text and/or paragraph formatting, that is, change the font, character size, style
options, text wrap, and other elements.
To change the formatting:
1.
Select an object in your document.
2.
Click the required options.
Note: All these options can also be accessed from the Text properties dialog box.
Object toolbar
The Object toolbar displays the name of the selected object and allows you to access its properties.
View toolbar
The View toolbar offers you a number of display options. To change the view mode, click on the desired view
mode:
Button
Name of tool
Use
Name
Displays variable names.
Size
Displays maximum variable size.
Contents
Displays variable values.
Form
Displays the form.
Views
Displays the Data sources and Objects view.
Zoom
Allows you to increase or decrease object detail.
Note: All of these options can also be accessed from the View menu.
8
Design toolbar
The Design toolbar comprises a number of buttons, each one representing a tool for creating and manipulating
objects.
Button
Name of tool
Use
Selection tool
Selects and manipulates objects of all types.
Text generation
Creates fixed and variable text.
Barcode generation
Creates fixed and variable barcodes.
Image import
Inserts images.
External object insertion
Inserts objects external to the application.
Line drawing
Draws horizontal or vertical lines.
Rectangle drawing
Draws rectangles or squares.
Circle or ellipse drawing
Draws circular shapes.
Polygon drawing
Draws free shapes composed of lines.
Oblique line drawing
Draws diagonals.
Rounded rectangle drawing
Draws rectangles with rounded corners.
Shapes Gallery tool
Imports ready-to-use shapes into the document.
Plug-ins
Creates TextArt and RichText fields.
Data Sources and Objects Views
The Data Sources view displays the data sources and the number of variables associated with each source. You
can insert variable objects simply by dragging and dropping them into your document. You can also add,
delete, and modify variable properties using the Context menu.
The Objects view displays the number of objects created according to type and their properties, such as
position, height, and width. You can also use this tab to select an object and change its position.
The up and down arrow keys on your keyboard allow you to move up and down the object tree. The + and symbols allow you to expand or shrink the list and display the list of variables associated with each data source
or the objects available for each category.
9
About data sources
A data source contains a list of variables fed by data from the same source. When you select a data source, you
are indicating where the required data is located, and what type of data it is. The data can be of internal origin
(Date, Counter) or external to the application (Database, direct data entry using the Form).
The following data sources are available in the Data Sources view: Database, Date, When Printed, Formula,
Table Lookup, Counter and Advanced.
Graduated rulers
Graduated rulers are used to view the position of the mouse and accurately place the various objects in the
document. They can be set in either inches or millimeters using the Tools > Configuration command.
The rulers allow you to pinpoint the position of the mouse pointer and place the various objects you include in
your document with total precision. They may be configured in inches or millimeters using the Tools >
Configuration > Display command. To modify the scale:
•
Double-clicking on the left half of the horizontal ruler reduces the display scale.
•
Double-clicking on the right half of the horizontal ruler increases the display scale.
•
You can display the Zoom factor context menu by right-clicking on the horizontal ruler, or the
Orientation context menu by right-clicking on the vertical ruler.
Rotation button
Clicking on
located in the top-left corner of your documents allows you to rotate the document on the
screen 90°, 180°, 270°, or 360°. Screen rotation is merely a display feature, and has no effect on printing.
To rotate the document:
•
Left-click the rotation button to rotate the document 90° to the left.
•
Left-click the rotation button to rotate the document 90° to the right.
Note: You can obtain the same document rotation effect by using the View > Orientation command, or by
right-clicking on the vertical ruler to display the context menu.
10
Setting up the work environment
Choosing a printer
Before starting to create a document, you first need to set up your work environment.
The first step consists of selecting the printer on which you wish to print your labels. Not all printers share the
same characteristics and, as a result, different options are available according to the model of printer chosen.
The second step involves choosing your work environment options: for example, interface language, unit of
measurement, and so on. We will review all the available options available later in this chapter.
The final step consists of the document page setup: for example, defining the dimensions of the document,
orientation, margins, and so on.
Your label design software allows you to print to a wide range of printers. The drivers for these printers are
supplied with the software. You can also print to any Windows printer installed locally on your machine or on
your company’s network.
You must select the printer before you begin creating your document because the choice of printer will
determine page setup options, the use of different character fonts, and so on.
Selecting a printer
The Printer Selection can be accessed using:
Command: File > Select printer
-orClick the
button
- or Press the F5 key.
You can also access the Printer Selection window by clicking the Printer button in the Print window (F6).
Windows printers and native printers
Your label design software is capable of printing on a wide range of Windows and native printers, both direct
native and native transfer.
The term ''Windows printer'' refers to any printer installed on your operating system or network: generally
office printers, laser printers, and so on. Print jobs are sent to the Windows spooler (job queue).
The drivers for native and native transfer printers are supplied with the label design software. Printing on these
printers is managed directly by the software.
11
To select a printer
1.
Choose File > Select printer.
You can also click the
button or press F5.
2.
Select the printer from the list.
3.
Click OK.
Note: The drivers provided by the application are identified by
icon.
Add printer dialog box
Page setup dialog box
Printing
Adding a printer
You can access the Add a printer window using through the File > Select printer > Add.
This dialog box allows you to add the printer drivers supplied with the software.
Note: To add a Windows printer, you must use the operating system's control panel.
To add a printer:
1.
Click File > Select printer.
You can also click the
button or press F5.
2.
Click Add.
3.
In the Model list, select a manufacturer family, and a model of printer.
4.
Select the port (serial, parallel, or file), then click OK.
Note: Click the plus sign (+) next to the printer manufacturer family to display the different models.
The different ports
Port
Use
name
COMx
Designates the serial communications ports. Select the number of the serial port to which your
printer is connected.
LPTx
Designates the parallel communications ports. Select the number of the parallel port to which your
printer is connected.
File
Select File if you wish to print to a file.
12
Example: Adding a Zebra 140 on LPT1
1. Choose File > Select printer.
2. Click Add.
3. In the Model list, select the Zebra group, then the model.
4. Select the LPT1 port, clear the Direct access box and click OK.
Note: Direct access transfers control over the port to the software. Allows the software to manage the port,
providing faster data transfer and closer control of the printer.
Customizing the work environment
Your software offers a number of options for customizing your work environment.
You can modify the interface language, unit of measurement, dialog box display font, working folders, and
currency conversion rate.
Changing the interface language
The user interface is available in various languages and can be changed easily.
To change the interface language:
1.
Choose Tools > Configuration.
2.
Click the Display tab.
3.
Select the language.
4.
Click OK.
Note: Once you click OK, all interface menus, commands, and screen messages will be displayed in the
selected language (except the online help file and the Windows dialog boxes, such as Open and Save As).
Modifying display options and the work environment
You can modify the interface language, units of measurement, and the display font for dialog boxes. These
choices are made, using the Display tab.
To access the Display tab, choose Tools > Configuration.
Choosing a unit of measurement
The unit of measurement may be in millimeters or inches. The choice of the unit of measurement changes the
graduated rulers.
To choose a unit of measurement:
1.
Choose Tools > Configuration.
13
2.
Select the Display tab.
3.
Select the measurement.
4.
Click OK.
To change the dialog box display font
1.
Choose Tools > Configuration.
2.
Click the Display tab.
3.
In the Display font field, click
4.
Select the font.
5.
Click OK.
.
To modify the grid scale
The grid scale, which is used to align objects, can be modified or disabled.
1.
Choose Tools > Configuration.
2.
Click the Grid tab.
- or Double-click on the vertical ruler to access the Grid tab directly.
3.
Select the required grid scale.
4.
Select the Display option.
5.
Click OK.
Note: The unit of measurement used for the grid scale is defined on the Display tab.
To define a conversion rate
The conversion rate is used in the eurotocurrency and currencytoeuro formulas.
1.
Choose Tools > Configuration.
2.
Click the Others tab.
3.
Enter the conversion rate in the box.
Defining the working folder
The first time you open the Open and Save As dialog boxes after starting the software, the My Documents
folder is selected as the default working folder. To change the default working folder:
1.
2.
Choose Tools > Configuration, then the Default folders tab.
Click the Path column to change the default working folder.
- or -
14
Click the
button and select the new default working folder. The path changes in the Directory
column.
3.
Click OK.
Document page setup
Formatting a document
Document templates are created and modified in the Label/Page Setup dialog box.
Formatting a document consists of setting the page size, its orientation, the number of labels per row and per
column, document size, margins, and distance between labels. You can create your own document templates
and save them for future use.
Note: Before creating a document stock, you must first choose the model of printer that will be used to
produce the document. Choose File > Select printer.
Page format is defined in the Label/Page Setup dialog box. It updates the printer settings. The software does
not use the page settings defined in the Printer Settings dialog box.
To access the Page Setup dialog box:
1.
Choose File > Label/Page Setup.
- or -
Click the
button.
2.
Click the Label tab and enter the size and number of labels.
3.
Click the Page tab and select the page size and its orientation.
4.
Type the desired values in the Margins tab.
The Stock tab allows you to save customized stocks.
5.
Click OK.
Note: When the parameters entered are incompatible with the size of the stock, an error message is displayed.
Exercise: Creating and defining the page setup for custom stock
1.
Create a new document.
2.
Select the generic Windows printer.
3.
Go to Tools > Options, click the Display tab, and select Millimeters as the unit of measurement.
Click OK.
4.
Choose File > Label/Page Setup.
- or Click the
5.
button.
Click the Label tab and enter the following values:
15
•
Width and Height: 30/30
•
Number of labels:
•
Per row: 2
•
Per column: 3
•
Corner roundness: 0
5.
Click the Page tab and select the following values:
6.
Click on the Margins tab and enter the following values:
•
•
•
7.
8.
Page sizing: Automatic
Margins:
•
Left: 10
•
Top: 10
Gap:
•
Between rows: 5
•
Between columns: 5
Click the Stock tab and enter the following values:
•
Type: Family
•
Name: Layout1
Click OK, then save the label as InstallDir\Samples\Forms\Tutorial\TEST1.TPL
Exercise: Designing a CD sleeve: Page setup and creating a custom stock
1.
Create a new document and call it FRONT.
2.
Select the printer.
3.
Go to Tools > Configuration, click the Display tab, and select Millimeters as the unit of
measurement. Click OK.
4.
Go to File > Page Setup
-orClick the
5.
6.
.
Click the Label tab and enter the following values:
•
Width and Height: 120
•
Corner roundness: 100
•
Number of labels:
•
Per row: 1
•
Per column: 2
Click the Page tab and select the following values:
•
Page size: A4
•
Check Portrait
16
7.
Click the Margins tab and enter the following values:
•
•
Margins:
•
Left: 40
•
Top: 10
Gap:
•
8.
9.
Between rows: 15
Click the Stock tab and enter the following values:
•
Type: Jaquette
•
Name: CDx2.
Click OK.
Note: The printer used in this example is a Windows printer. If you want to use a thermal printer, it is possible
for error messages to appear during page setup when the printer does not support the size of label defined in
this exercise. You will need to modify the values suggested in the exercise.
Deleting custom stock
When a stock you have created is no longer needed, you can remove it.
To remove a customized stock:
1.
Choose File > Label/Page Setup.
- or -
Click the
button.
2.
In the Stock tab, select a stock from the Type and Name lists.
3.
Click the Remove button.
17
Creating a document using fixed object
Creating and manipulating fixed objects
Creating fixed objects involves inserting objects such as text, barcodes, images, lines, rectangles, and circles
into your document.
Creating objects
You can quickly and simply create an object in your document (bar code, image, text, drawing, etc.) using:
•
The Creation toolbar,
- OR -
•
The Object menu.
Note: Each object created is automatically given a name by the application. When the object is selected, its
name appears in the Objects view and in the Object toolbar.
You can create an object using one of the following options:
•
Direct mode creation:
1.
Click directly on the object you want to insert into your document.
2.
Click the location where you want to place the object.
- OR -
•
Guided mode creation:
1.
Click the menu button for your object. A submenu appears with the list of actions you can assign to it
(Fixed object, Wizard, New data source, Use an existing data source).
2.
Select the appropriate action.
3.
Click the location where you want to place the object.
Modifying an object
You can change an object using:
•
Buttons on the toolbar, formatting toolbar, alignment toolbar, etc.
•
Double-clicking the object.
•
Document Explorer > Objects > Properties.
The Drag and Drop function or by right clicking an object and selecting Properties is used to perform
current tasks (Current tasks include creating text or image objects by dragging and dropping text and graphic
files supported by the application in Windows Explorer or creating variable objects by dragging and dropping
19
data sources in the Data Sources view). To drag and drop items, click on the item and, holding the left mouse
button down, drag the item to the desired location. Release the left mouse button to place the item on the
label.
To create a text object
A Text object can be one character, one word, or an entire paragraph.
Character style and paragraph format can be defined using the Text formatting toolbar or the Text dialog
box.
To create a text object:
1.
On the Creation toolbar, click the Writing
button.
- OR Choose Objects > Text.
2.
Click inside the workspace or on the text to be modified.
- OR Click and drag out a frame in the workspace.
3.
Enter your text.
The style of the text can be defined using the Text dialog box.
To open the Text dialog box:
Choose Object > Text
- OR Press the F7 key
Exercise:: Creating a CD sleeve: inserting text
1.
Click the Text generation tool.
2.
Click inside the workspace and type ''Volume:''.
3.
Select the text then double-click on it.
4.
Enter the following values
•
Font: Arial
•
Height: 10 points
5.
Click OK.
6.
Repeat the above procedure to insert the text ''Conducted by:''.
To position the ''Volume:'' and ''Conducted by:'' objects:
1.
Select one of the Text objects in the document.
2.
Click the Objects view.
Note: If the Objects view is not displayed, choose View > Objects.
20
3.
Using the mouse, open the branch of the tree marked with a
(pointing to the object selected
in the document).
For the Text object...
Select
Press the F2 key, then enter...
''Volume:''
the x coordinate:
''10''
the y coordinate:
''40''
the x coordinate:
''10''
the y coordinate:
''40''
''Conducted by:''
4.
Select the two text objects and click on the Lock button.
Unicode can be used to create labels using a variety of linguistic characters. To use Unicode, just select a
Unicode font for your text by going to the Character tab in the Properties of your text object.
Creating a barcode object
Selecting the symbology, defining its attributes, and entering the message to be encoded are carried out using
the Barcode dialog box.
Your software offers a wide range of symbologies adapted to the requirements of the industry, as well as the
option of creating 2D barcodes.
Creating a barcode object:
1.
In the Creation toolbar, click the Barcode generation tool
.
- OR Choose Object > Barcodes.
2.
Click inside the workspace.
The Barcode dialog box is displayed.
3.
From the Code tab, select the barcode. You can choose between Printer and Graphic.
4.
Click Printer to display the list of barcodes resident on the printer.
- OR Click Graphic to display the list of barcodes generated by the software.
21
5.
If necessary, specify the characteristics of the barcode (height, narrow bar width, ratio, check
character).
6.
Enter the data to be coded in the Data field.
7.
Click OK.
Note: Certain printers do not have resident barcodes. The Graphic option allows barcodes to be printed
despite this. This will slow printing down as barcodes are sent to the printer as graphics.
Exercise: Creating a barcode object
1.
Open the C:\InstallDir\Sample\RECTODISK1_00 label.
2.
Click the Barcode generation tool.
3.
Click inside the workspace.
4.
Select CODE 39 in the Graphic Symbology list.
5.
Enter the following data:
6.
•
Height: 8
•
Narrow bar: 2
•
Select 1 digit in the Check character list
•
Select 270° in the Rotation box
•
Enter 1234 in the Data box
Click OK.
Creating a shape object Example:
Drawing a line
Your software comes with a range of tools to help you design perfect labels.
You can draw a line, a circle, a rectangle, and other shapes using the same process described below.
To draw a line:
1.
Click the Line drawing
tool.
- or Choose Object > Shape > Line.
2.
Click inside the workspace.
3.
Move the mouse while holding the left button down.
Exercise: Creating a CD sleeve: Drawing a circle
1.
Click the Circle or Ellipse drawing tool.
2.
Click inside the workspace.
3.
Holding the left mouse button down and press the SHIFT key, then move the mouse horizontally to
create the required circle.
4.
Select the circle and choose Properties in the context menu.
22
5.
Click Position/Size and enter the following values:
•
Width and Height: 20
6.
Click OK
7.
Go to Object > Layout > Horizontally Centered in Document then Vertically Centered in
Document to align the circle with the center of the sleeve.
8.
Select the circle then click the Lock button.
To import an image
Your software allows you to insert images and company logos to help you perfect your label.
A number of graphic formats can be imported: bmp, dib, dxf, emf, fmf, eps, fpx, img, gif, jpg, pcd, pcx, dcx,
png, rle, tga, tif, wmf, wpg and more.
1.
In the Creation toolbar, click the Import Image
tool.
- or Choose Object > Image.
2.
Click inside the workspace.
The Image selection dialog box is displayed.
3.
On the Browse for a file tab, select the image to be imported.
4.
Select the image filename.
5.
Click OK.
Note: To display a preview of the image, click the Preview button.
23
Creating a document using variable objects
About data sources
A data source contains a list of variables populated with data of the same origin. Data sources can be divided
into categories and sub-categories except Database data source.
When you select a data source, you are indicating where the data you are interested in is located and what type
of data you plan to use. The data can be of internal origin (formula, date, counter) or external to the application
(database, direct entry).
The different data sources available in the Data Sources view or menu are the following:
•
The Database data source: Allows you to connect a database.
•
The Date data source: Allows you to insert a date or time.
•
The Formula data source: Allows you to create formulas within your document.
•
The When Printed data source: Allows the data to be entered when printing.
•
The Table lookup data source: Allows you to add the result of searches carried out in databases.
•
The Counter data source: Allows you to insert a self-incrementing value.
•
The Advanced data source: These data sources are populated by data that is not specified at creation.
This data source can be used to create intermediate data sources.
Creating a data source
Data sources allow you to use data external to the application; for example, calculated data, your computer's
date system, etc. The values associated with these variables are supplied by different data sources.
You can create a data source from:
The Data sources view
1.
Choose View > Data sources.
2.
From the Data sources view, right-click one of the data sources.
3.
Select Add from the pop-up menu.
The Data source menu
1.
Click the Data source menu.
2.
Select one of the data sources.
3.
Click Add.
The Toolbar
1.
Click
2.
Select the data source.
in the toolbar.
3.
In the submenu, select Add.
25
For each of these creation modes:
•
The data source created is automatically displayed under the selected data source.
•
The application gives the data source a default name.
Note: Brackets {} cannot be used in a variable name.
This procedure applies to all data sources, except variables from the Database data source. To create a
database variable, you need to create a query.
•
Categories and sub categories can be added under the selected data source, except for the Database
data source.
Note: To create categories and sub categories, right-click one of the data sources and select Add category.
The Database data source
Command: Data sources > Database > Create/Modify Query .
The Database data source contains a list of variables. These variables are populated by data from queries or
ASCII tables.
Note: Data sources keep the names of the fields that populated them.
Database variables cannot be renamed because they are linked to the database fields names.
Creating a query
Command: Data source > Database > Create/Modify Query
1.
Select the data source from the Select data source list.
Note: For a new data source, click the New data source button. This gives you the option of using the Wizard
or choosing between an ODBC or OLEDB data source.
By default, Standard creation mode is activated. You can use Advanced SQL creation mode to create your
query.
Standard creation mode
2.
In the Select table list, select the table where the search is to be carried out.
The Include table names option, allows you to display the table names in the list of fields.
3.
In the Elements list, select the elements you want to display.
4.
In the Select fields list, select the fields for the selected table.
26
Note: Click
to select all fields.
Tip: We recommend that you only select the fields that will be used in the label. This reduces the amount of
communication with the database, increasing processing speed.
5.
Click
to view the result.
Advanced SQL creation mode
2.
Select SQL mode.
3.
Enter your query in SQL format in the Edit field,
- or Click SQL Query Builder to access the Query Builder. This provides an easy-to-use interface for
building SQL database queries. You can create new requests graphically or insert existing requests in
your document.
4.
Click
to view the result.
The data sources use the field names from the database.
The navigation bar is displayed in your workspace.
Click OK when you have finished creating your query.
27
The Table lookup data source
Command: Data sources > Table lookup > Add
The Table lookup data source contains a list of data sources you have created. The data source values are the
result of searches carried out in databases other than those linked to the current document.
Searches are carried out in one or more database fields. Data is extracted from one of the record fields found
(called the "result field").
Defining the properties of a Table lookup data source
Command: Data sources > Table lookup > Table lookup name > Properties .
1.
Select the data source from the Select data source list.
Note: To create a new data source, click the New data source button. This gives you the option of
using the wizard or choosing between an ODBC or OLEDB data source.
2.
By default, Standard creation mode is activated. You can use Advanced SQL creation mode to
create your query.
Standard creation mode
3.
In the Select table list, select a table where the search is to be carried out.
4.
In the Select result field list, select the field whose value will be transferred into your variable.
5.
Click
6.
Select the field in the external table on which the search will be carried out.
7.
Select the current document variable containing the search value.
8.
Click the Test button to display the result.
to add a row.
Advanced SQL creation mode
3.
Click SQL mode.
4.
Enter your query in SQL format.
- or Click SQL Query Builder to access Query Builder. This provides an easy-to-use interface for building
SQL database queries. You can create new requests graphically or insert existing requests in your
document.
5.
Click the Test button to display the result in the Query dialog box.
28
The Date data source
Command: Data sources > Date > Add
The Date data source contains a list of data sources. These data sources are fed by the computer's date system
or by the printer. It allows you to display the date and time in the format previously defined. The values are
updated automatically at the start of each print session.
You can insert the current date and/or time into a document. You can also add a fixed value to the current date
or time.
Defining the properties of a Date data source
1.
On the Date tab, select the desired format for the date and time.
2.
The date format is displayed in the Preview area.
3.
Click OK.
Visual Basic Scripting tab
Exercise: Inserting a date
1. Open a label.
2. Add a Date data source and name it datefab.
3. Compose the date in the Date dialog box. It must be in the dd/mm/yy format.
To add separators, enter the ''/'' character in the text box in the lower left of the dialog box, then click Add.
4. Click OK.
5. Select the Date (datefab) then drag and drop it into the workspace.
6. Choose Text in the context menu.
The Counter data source
Command: Data sources > Counter > Add
The Counter data source contains a list of data sources. These data sources are populated by data calculated
either by the computer, or by your printer.
The content of the data source changes as printing advances, according to an initial value and an increment
value.
Defining the properties of a Counter data source
1.
Select the type of counter.
If you want to use a type of counter other than those displayed in the list, choose the Custom option
and enter a customized sequence.
2.
Enter a value in the Increment field. By default, the increment is +1.
3.
Enter a start value in the Current value field. By default, the value is 0.
4.
Click OK.
29
Visual Basic Scripting tab
Exercise: Creating the counter
1.
Open a label.
2.
Create a counter and name it namecd.
3.
Select the counter, then choose Properties from the context menu.
4.
Select Decimal as the type of counter.
5.
Enter ''1'' in the Increment field.
6.
Enter ''1'' in the Initial value field.
7.
Click OK.
8.
Select the counter, then drag and drop it into the workspace. Select Text in the context menu.
9.
Right-click on the counter and choose Properties from the context menu.
10. Select the following text characteristics:
•
Font: Arial
•
Height: 3.20 mm.
The Formula data source
The Formula data source contains a list of data sources.
These data sources are populated by combinations of operators, constants, data sources, control variables,
formulas, and functions. Data can be numeric or alphanumeric.
In order to carry out a calculation within a document, you must first create a Formula data source.
This data source has a specific dialog box allowing you to define the required function(s) for a given formula.
Defining the properties of a Formula data source
Command: Data sources > Formula > formulaname > Properties
1.
Enter the formula directly in the Edit field.
- or Select the elements, and click Insert.
2.
Click Test to verify that the syntax is correct. If an error occurs, follow the instructions displayed on
the screen and make any necessary changes.
3.
Click OK.
Hint: You can insert an element by double-clicking on it.
Note: If a variable used in the formula has a name containing one of the following characters &+*/<>=^%,!\", it must be enclosed in brackets {}.
30
Note: You can check your formula by clicking Test. If the message displays the formula value, it means that
your formula is correct. If the value is not correct, follow the instructions displayed on the screen to make the
necessary modifications. If the value obtained is truncated, you must modify the maximum length specified in
the Output tab.
Exercise: Creating a simple formula
Displaying the price of a product
In this example, the production label must show the price of the product as a function of its weight and the
price per kilogram.
1. Open a label. Two variables have to be created: WEIGHT and PRICEPERKG.
2. For the WEIGHT variable, enter 788 (the weight of the product is 788 g) as the Local value, enter ''Please
enter the weight in g'' in the Prefix field, then click OK.
3. For the PRICEPERKG variable, enter 15.70 (the price/kg is FF15.70) as the Local value of the variable
4. Enter ''Please enter the price per kg'' in the Prefix field, then click OK.
5. Add a formula and name it Price.
6. Enter the formula WEIGHT*PRICEPERKG/1000, then click OK.
7. Save your label.
Exercise: Adding the "Warning" formula variable to display a warning message
In the following exercise, we will create a formula to display a warning message telling the user that the value
of the Total_Weight shared variable exceeds 1,000 kg.
If the weight value exceeds 1,000 kg, the message ''Attention! Error! Total Weight exceeds maximum!'' will
appear.
1. Open the label.
2. Create a formula and name it ''Warning''.
3. In the Formula dialog box, enter the following expression: if(Total_Weight>1000, ''Attention: Total Weight
exceeds maximum!'', '''')
4. On the Output tab, enter 50 in the Maximum length field and click OK.
5. Position the variable as text within the label.
6. In the Text dialog box, select Scalable as the font and set its Height to 12.70 mm.
7. On the Paragraph tab, select the Wordwrap option, then select Centered in the Alignment field.
Information on the IF function
The IF function returns one value if the condition you specify is TRUE, and another value if it is FALSE.
Use the IF function to carry out conditional tests on values and formulas.
31
Syntax
if("expr","val_if_true","val_if_false”) ”expr" represents any value or expression, the result of which can be TRUE
or FALSE.
val_if_true is the value returned if "expr" is TRUE. The val_if_true argument can be another formula.
val_if_false is the value returned if "expr" is FALSE. The val_if_false argument can be another formula.
The When Printed data source
Command: Data sources > When Printed > Add
The When Printed data source contains a list of variables you have created. These data sources are populated
by entering data directly into the form using the keyboard.
To display the form
The form lets you enter data during design or, most commonly, before printing.
To display the form:
1.
Open a label containing a When Printed variable.
2.
Click the
button in the toolbar.
By default, the workspace lets you view the label and its form separately.
To display the label and form together:
1.
Select the tab for your form.
2.
Drag all elements to the right of your workspace.
-or1.
Select View > Mode > Form
Both views are now visible.
Any changes to the label or form will automatically update the data in both locations.
Customizing the Form
You can customize the appearance of your form by changing the color, font, and other elements in the dialog
box.
To access the Form customization dialog box:
•
Choose View > Form customization.
- or -
32
•
Select the form with the mouse, right-click, and select Customize form.
- or -
•
Double-click the background of the window represented in the Form view.
Modify the order in which data is entered into the form
You can change the order in which data is entered into the form.
Proceed as follows:
1. Select the form using the mouse.
2. Right-click.
3. Select Start tab ordering. The default numbering appears.
4. Click the number of the field you want to appear first in the form. The number turns green when
validated.
5. Repeat step 4 to continue ordering.
6. To confirm your selection, right-click in the form and select Validate tab ordering. The order of the
fields will be automatically validated when the first field is validated. The numbering then disappears from
the form.
Note: Right-click the form and select Abort tab ordering to cancel your changes.
Defining the properties of a When Printed data source
Command: Data sources > When Printed > whenprintedname > Properties...
1.
Click the Form tab.
2.
Enter the prompt you want to display in the form.
3.
You can define an input format and a minimum length.
4.
You can create values that will be proposed in the form by selecting <Local> from the Pick list. Next
5.
On the tab, you can define an output format, maximum length, suffix and prefix.
6.
Click OK.
click
to access the Pick list dialog box.
Note: If you define an empty local value and select the Restore after printing option, the value of the
variable will reset after each print job.
Exercise: Creating a When Printed data source
33
1.
Open a label.
2.
Add a When Printed data source and name it productname.
3.
Enter ''Cheese'' as the Local value.
4.
In the Form tab, enter ''1'' as the Minimum length.
5.
Click the Output tab and enter ''20'' as the Maximum length.
6.
Select the When Printed data source, then drag and drop it into the workspace.
7.
Select Text in the context menu.
The Advanced data source
Command: Data sources > Advanced > Add
The Advanced data source contains a list of data sources you have created. These data sources are populated
by data that is not specified upon creation. An Advanced data source can be used to create intermediate data
sources.
Defining the properties of a Advanced data source
1.
In the Input tab, select one of the following options: Local, Shared, or From a file .
If you have chosen the Local option, enter the variable value in the box. This is the initial value of the
variable, and will be printed first.
- or If you have chosen the Shared option, enter the variable value in the box. Click OK.
- or If you have chosen the From a file option, select the required file.
2.
In the Output tab, you can define an output format, maximum length, suffix, and prefix.
3.
Click OK.
isual Basic Scripting tab
Exercise: Creating an Advanced data sourceAdvancedrefObject
Variable object creation
A variable object is a text, barcode, or image type object, composed of elements whose the value is not defined
at the moment of creation. Several objects can be associated with a single variable.
The value of these elements is supplied by different data sources at the time of printing:
•
Direct keyboard entry in the form (When Printed data source)
•
Imported from an external file or database (Table lookup or Database data sources)
•
Field calculated by the computer (Formula, Counter, and Date data sources)
Note: In the Data Sources view, a red arrow
indicates the variable associated with the selected
object.
•
Data generated from Visual Basic Scripts.
34
Creating a variable object linked to an existing data source
You can quickly and simply create a variable object in your document (bar code, image, text, drawing, or other
objects.) using:
•
The Create toolbar
- or -
•
The Object menu
You can create an object using one of the following options:
•
Direct mode creation:
1.
Click the object you want to insert into your document.
2.
Click the location where you want to place the object.
The Creation wizard will run by default. If the wizard does not automatically launch, double-click the
object to open the Properties dialog box.
3.
Click the Data sources tab.
4.
Select Variable.
5.
Select the variable you want to assign to your object.
- or -
•
Guided mode creation:
1.
Click the menu button for your object. A submenu is displayed showing the actions you can take.
2.
To create a variable object using an existing data source, you have the option of:
•
Selecting Use an existing data source followed by the variable
- or -
•
Selecting Wizard: This will guide you step-by-step through the variable object creation
process.
3.
Click on the location where you want to place the object.
Note: The creation wizard is enabled by default. To disable it, select Tools > Configuration > Wizards. For
more information, see the Enable Wizards section of this document.
Creating a variable object linked to a new data source
You can quickly and simply create a variable object in your document (bar code, image, text, drawing, or other
objects.) using:
35
•
The Create toolbar.
- or -
•
The Object menu.
Using the clear guidance given, you can create an object using one of the following options:
•
Direct mode creation:
1.
Click directly on the object you want to insert into your document.
2.
Click the location where you want to place the object.
The Creation Wizard will run by default. If wizards are disabled, double-click the object to bring up the
Properties dialog box.
3.
Click the Data sources tab.
4.
Select Variable.
5.
Select the variable you want to assign to your object, right-click and select Add.
- or Click New, then select the variable you want to add.
- or -
•
Guided mode creation:
1.
Click the menu button for your object. A submenu is displayed showing the actions you can take.
2.
To create a variable object using a new variable, you have the option of:
•
Select New data source.
- or
•
Select Wizard: This will guide you step-by-step through the variable object creation
process.
3.
Click the location where you want to place the object.
Note: The creation wizard is enabled by default. To disable it, select Tools > Configuration > Wizards.
36
Printing
A powerful print engine
Your software is a powerful, user-friendly creation tool and a print engine, bringing together the widest possible
range of printers (thermal, thermal transfer and inkjet).
Whether printing a single label, a series of labels, or multiple copies of the same label, all print commands are
grouped together in the Print dialog box.
Your software also allows you to install and control printers located anywhere on your network.
In this section, we will look at various possible network configurations and the associated installation
procedures for optimizing label printing.
Printing a document
To print a document:
1.
Choose File > Print to access the Print dialog box.
You can also click the
button or press F6.
2.
In the Labels text box, enter the number of labels to be printed.
3.
Click OK.
Exercise: Label Series and Labels
To start, let’s distinguish between Labels and Copies of each label.
Note: If the label does not include a counter, the Print dialog box will not display the Copies of each label
field, but will display the Labels field. This field serves the same purpose.
To highlight the difference between Labels and Copies of each label, we will consider a label containing two
types of counters and configure the Print dialog box in different ways.
1.
Open a label.
2.
Create two different counters:
•
•
A classical counter that counts all labels, and resets when its value reaches 10:
•
Type : Decimal
•
Increment: +1
•
Min value: 0
•
Max value: 10
An ISO counter that allows each label copy to be individually and exhaustively numbered. It
also resets when its value reaches 10.
37
•
Type: Decimal
•
Increment: +1
•
Min value: 0
The first counter identifies a particular label, whereas the ISO counter counts the total number of labels printed.
Labels in the series
In this example, we are going to print a series of 10 labels:
1.
Enter the following values in the Print dialog box:
•
Labels: 10.
This means that there are 10 different labels in the series.
2.
Click Print.
Expected output: 10 labels have been printed and the two counters read the same value.
Copies of each label
Here we will print a series of five labels, but this time we want two copies of each label.
1.
2.
Enter the following values in the Print dialog box:
•
Labels: 5
•
Copies of each label: 2.
Click Print.
Expected output: 10 labels print; one counter is 1-10 the other counter is 1,1,2,2,3,3...
Copies of each page
As we have just seen, it is possible to print multiple copies of the same label. In the next example, we will see
that it is also possible to print multiple copies of the same page. We must understand exactly what the printer
defines as a page.
The page definition is determined by the parameters specified when the printer driver is configured. The results
may be completely different depending on whether you print on an office printer or a thermal printer. It can be
quite difficult to visualize a page on continuous paper, which is used mainly by thermal printers.
Moreover, according to the dimension of the print media and the size of the label, the page dimensions may
correspond to those of the label, and thus, the page copy may be the same as the label copy.
The page format and label size are defined in the Page Setup dialog box.
1.
Open a label that contains a counter.
2.
Go to File > Select printer.
3.
Select a Windows office printer.
4.
Select a format, then click OK.
38
5.
Go to File > Page Setup or click
.
The Page Setup dialog box opens.
The preview gives you an idea of how the page will look when it is printed.
6.
Close the dialog box.
7.
Click
8.
Enter the following values:
.
• Labels: 8
• Copies of each page: 2
9.
Click Print. The result will be:
Exercise: Print Merge
Print Merge is only available if your label is linked to a database (ASCII or ODBC).
The Merge function prints all the records contained in the database.
To launch a print merge
1.
Choose File > Print to access the Print dialog box.
- or Click the
button.
2.
In the Labels text box, enter the number of labels to be printed.
3.
Select the database tab. In the Records field, select All records.
4.
Click OK.
Exercise: Printing using the form
Variable data often needs to be entered by an operator just prior to printing. The software offers a quick
and simple method of data entry: the form.
39
Printing using the form
1.
Go to File > Print or press the F6 key.
2.
Enter ''2'' in the Labels field.
3.
Launch printing.
The form is displayed, and you can enter the data to be printed.
4.
Enter ''Smith'' and ''51'', then click OK.
After the first label is printed, the form is displayed again.
5.
Enter ''Mullang'' and ''52'', then click OK.
Note: The form is displayed for each label contained in the series. If you choose the For each series option,
the form will only be displayed once, when printing of the label series is launched.
Form customization dialog box
To summarize
The Print dialog box contains
When the label contains a counter, the Labels field allows you to specify the
differences...
number of different labels in a series.
The Copies of each label field allows you to define the number of copies of
the same label to be printed.
When the label does not include a counter, the Copies of each label field
serves the same purpose as the Labels field.
Copies of each page
A page copy can only be created if the label does not include an ISO counter
and if the page contains more than one label.
Print Merge
The Print Merge prints all the records in a database, and this option is only
available when the label is connected to a database.
Printing using the Form
The form allows an operator to enter data by keyboard just prior to printing.
Troubleshooting
The table below lists the problems most frequently encountered during printing, and offers some solutions to
help you resolve them.
Problem
Cause
Solution
Nothing is printed
The printer is not plugged in.
Plug the printer in.
For a parallel link: The printer is not
Make sure that this setting has been configured
configured for a parallel link.
in the printer control panel (refer to the printer
manufacturer’s manual).
For a serial link: The serial
Make sure that the communication settings
communication settings are
between the PC and the printer are the same
incorrect.
(for the serial communication settings required
by the printer, refer to the printer
manufacturer’s manual).
The serial cable is not suitable.
Make sure that the cable matches the
specifications of your printer (refer to the
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printer manufacturer’s manual).
In both cases (serial or parallel):
Check the connection.
The cable is connected to the wrong
port.
In both cases (serial or parallel):
Check the connection.
The cable is connected to the wrong
port.
A page is not printed
For direct thermal printing: The
Reinsert the media the right way.
print media has been inserted the
wrong way (the print head is
heating the wrong side of the
paper).
For thermal transfer printing: The
Check the ribbon and refit if necessary (refer to
ribbon has not been inserted, or
the printer manufacturer’s manual).
was inserted incorrectly.
The required print mode has not
Check that the print mode (thermal or thermal
been selected on the printer.
transfer) has been correctly selected on the
printer (refer to the printer manufacturer’s
manual) or in the Printer Setup dialog box.
A graphic object
The printer is out of memory.
Check the Clear memory at next print time
(image, Windows font,
only option; If the problem persists, check the
graphic barcode, etc.)
amount of memory space allocated to images
has not been printed.
(on the Images tab of your printer driver).
The printer does not have enough
Increase the amount of printer memory either
memory.
by adding an extra memory card, or by
increasing the RAM (refer to the printer
manufacturer’s manual or check with the dealer
who sold you the printer).
The thermal printer is
The print media used is not the
Check that the right print media was selected
jammed
same as the one defined in the
during page setup: Continuous, With gap.
Page setup dialog box (continuous
paper or with gap).
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