Brother HL-4000CN User's Guide

Brother HL-4000CN User's Guide
Multi-Protocol Print Server
Network User’s Guide
Please read this manual thoroughly before using the printer. You can print or view this manual from the
CD-ROM at any time, please keep the CD-ROM in a convenient place for quick and easy reference at all
times.
The Brother Solutions Center (http://solutions.brother.com) is your one stop resource for all your
printer needs. Download the latest drivers and utilities for your printers, read the FAQs and troubleshooting
tips or learn about special printing solutions in the 'Solutions' and 'Customer Education' sections.
i
Trademarks
Brother is a registered trademark of Brother Industries, Ltd.
HP, HP are trademarks of Hewllet-Packard Company.
UNIX is a trademarks of UNIX Systems Laboratories.
Ethernet is trademark of Xerox Corporation.
Postscript is trademark of Adobe Systems Incorporated.
Netware is a trademark of Novell, Inc.
Apple, Macintosh, LaserWriter, and AppleTalk are trademarks of Apple Computer, Inc.
IBM, LAN Server, and AIX are trademarks of International Business Machines Corporation.
LAN Manager, Windows, and MS-DOS are trademarks of Microsoft Corporation.
All other brand and product names mentioned in this user’s guide are registered trademarks or
trademarks of respective companies.
Compilation and Publication
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused by
reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
©2002 Brother Industries Ltd.
Shipment of the print server
If for any reason you must ship your print server, carefully package the print server to avoid any damage
during transit. It is recommended that you save and use the original packaging. The print server should also
be adequately insured with the carrier.
ii
For technical and operational assistance, please visit the Brother web site on http://www.brother.com
If you have comments or suggestions, please write us at:
In Europe
European Technical Services
1 Tame Street
Audenshaw
Manchester, M34 5JE
UK
In USA
Printer Customer Support
Brother International Corporation
15 Musick
Irvine, CA 92618
In CANADA
Brother International Corporation (Canada), Ltd.
- Marketing Dept.
1, rue Hôtel de Ville
Dollard-des-Ormeaux, PQ, Canada H9B 3H6
Fax-Back System
Brother Customer Service has installed an easy to use Fax-Back System so you can get instant answers to
common technical questions and product information for all Brother products. This is available 24 hours a day, 7
days a week. You can use the system to send the information to any fax machine, not just the one you are calling
from.
Please call 1-800-521-2846 (USA) or 1-800-681-9838 (Canada) and follow the voice prompts to receive faxed
instructions on how to use the system and your index of Fax-Back subjects.
DEALERS/SERVICE CENTERS (USA only)
For the name of an authorized dealer or service center, call 1-800-284-4357.
SERVICE CENTERS (Canada only)
For service center addresses in Canada, call 1-800-853-6660
INTERNET ADDRESS
For technical questions and downloading drivers: http://www.brother.com and
http://solutions.brother.com
iii
TABLE OF CONTENTS
CHAPTER ONE
Unix Printing
Printing from UNIX/Linux using TCP/IP................................................................... 1-1
31
Overview ......................................................................................................................... 1-1
TCP/IP ............................................................................................................................ 1-2
General TCP/IP UNIX Host Configuration ................................................................ 1-3
Linux Configuration ...................................................................................................... 1-5
HP/UX Configuration.................................................................................................... 1-6
IBM RS/6000 AIX Configuration................................................................................. 1-7
Sun Solaris 2.x Configuration....................................................................................... 1-8
SCO UNIX Configuration............................................................................................. 1-9
DEC TCP/IP Servers for VMS (UCX)....................................................................... 1-10
TGV's Multinet ............................................................................................................ 1-10
Wollongong's PATHWAY .......................................................................................... 1-11
IBM/AS400 ................................................................................................................... 1-12
Other Systems............................................................................................................... 1-13
Other Sources of Information..................................................................................... 1-14
CHAPTER TWO
TCP/IP PRINTING
PRINTING FROM WINDOWS NT OR WINDOWS 2000/XP/LAN SERVER
AND WARP SERVER ................................................................................................... 2-1
2
41
Overview ......................................................................................................................... 2-1
Windows NT 3.5x/NT 4.0/2000/XP (TCP/IP) Configuration..................................... 2-2
Windows 2000/XP Printing (Printer Driver not yet Installed) .................................. 2-3
Standard TCP/IP Port Printing ........................................................................................................... 2-3
IPP Printing from Windows 2000/XP Clients ............................................................. 2-4
iv
IPP Printing from Windows 95/98/Me Clients................................................................................... 2-4
Windows 2000/XP Printing (Printer Driver already Installed)................................. 2-5
Windows NT 4.0 Printing.............................................................................................. 2-5
Windows NT 4.0 Printing (Printer Driver not yet Installed)..................................... 2-6
Windows NT 4.0 Printing (Printer Driver already Installed).................................... 2-7
LAN Server, OS/2 Warp Server Configuration.......................................................... 2-8
Server Configuration .......................................................................................................................... 2-8
Configuration of an OS/2 Server........................................................................................................ 2-8
Other Sources of Information..................................................................................... 2-10
CHAPTER THREE
PEER-TO-PEER PRINTING
HOW TO PRINT IN A WINDOWS 95/98/ME PEER-TO-PEER NETWORK ...... 3-1
3
Overview ......................................................................................................................... 3-1
TCP/IP Printing ............................................................................................................. 3-2
Installing the Brother Peer-to-Peer Software.............................................................. 3-2
Associating to the Printer .............................................................................................. 3-3
Adding a Second Brother LPR Port............................................................................. 3-3
Other Sources of Information....................................................................................... 3-4
CHAPTER FOUR
NETBIOS PEER-TO-PEER PRINTING
USING NETBIOS ON WINDOWS 95/98/ME/NT/2000/XP, LAN SERVER
AND OS/2 WARP SERVER.......................................................................................... 4-1
4
Overview ......................................................................................................................... 4-1
Print Server Configuration ........................................................................................... 4-2
Changing the Workgroup/Domain Name on a Web Browser ................................... 4-3
NetBIOS Port Monitor for Windows 95/98/Me, NT4.0/2000/XP .............................. 4-3
Installing the Brother NetBIOS Port Monitor ............................................................ 4-4
Associating the Printer .................................................................................................. 4-5
v
Windows 95/98/Me ............................................................................................................................ 4-5
Windows NT4.0/2000/XP .................................................................................................................. 4-5
Adding a Second NetBIOS Print Port.......................................................................... 4-6
Windows 95/98/Me ............................................................................................................................ 4-6
Windows NT4.0/2000/XP .................................................................................................................. 4-6
LAN Server/OS/2 Warp Server Configuration........................................................... 4-7
Server Configuration:......................................................................................................................... 4-7
Workstation Configuration:................................................................................................................ 4-7
Other Sources of Information....................................................................................... 4-8
CHAPTER FIVE
HOW TO CONFIGURE INTERNET PRINTING FOR WINDOWS 2000/XP
INTERNET PRINTING INSTALLATION................................................................. 5-1
1
Overview ......................................................................................................................... 5-1
Windows 2000/XP IPP Printing ................................................................................... 5-2
Other Sources of Information....................................................................................... 5-3
CHAPTER SIX
NOVELL NETWARE PRINTING
HOW TO CONFIGURE NOVELL NETWARE PRINTING.................................... 6-1
1
Overview ......................................................................................................................... 6-1
Interface .......................................................................................................................... 6-3
Configuring NetWare Systems ..................................................................................... 6-3
Configuring in Directory Service (NDS) ........................................................................................... 6-4
Configuring in Bindery Service ......................................................................................................... 6-7
CHAPTER SEVEN
APPLETALK (ETHERTALK) TCP/IP PRINTING
PRINTING FROM A MACINTOSH ........................................................................... 7-1
7
Overview ......................................................................................................................... 7-1
Macintosh Configuration .............................................................................................. 7-2
Operation ........................................................................................................................ 7-2
How to Select the Print Server (AppleTalk)................................................................ 7-3
How to Select the Print Server (TCP/IP) ..................................................................... 7-4
vi
Changing the Configuration ......................................................................................... 7-6
Other Sources of Information....................................................................................... 7-6
CHAPTER EIGHT
WEB BASED MANAGEMENT
HOW TO USE A WEB BROWSER TO MANAGE YOUR DEVICE....................... 8-1
1
Overview ......................................................................................................................... 8-1
How to Connect to Your Printer Using a Browser ..................................................... 8-2
Other Sources of Information....................................................................................... 8-2
CHAPTER NINE
TCP/IP CONFIGURATION
ASSIGNING TCP/IP INFORMATION....................................................................... 9-1
Overview ......................................................................................................................... 9-1
Using the Printer Control Panel to Allocate an IP Address....................................... 9-2
Changing the Default IP Address Using the BRAdmin ............................................. 9-2
Using BRAdmin and the IPX/SPX Protocol to Set the IP Address........................... 9-3
Using BRAdmin and the TCP/IP Protocol to Set the IP Address ............................. 9-3
Using DHCP to Configure the IP Address .................................................................. 9-4
Other Source of Information ........................................................................................ 9-4
CHAPTER TEN
TROUBLESHOOTING .............................................................................................. 10-1
9
Overview ....................................................................................................................... 10-1
Installation Problems................................................................................................... 10-2
Intermittent Problems ................................................................................................. 10-4
TCP/IP Troubleshooting ............................................................................................. 10-4
UNIX Troubleshooting ................................................................................................ 10-5
Windows NT/LAN Server (TCP/IP) Troubleshooting ............................................. 10-6
vii
Windows 95/98/Me Peer-to-Peer Print (LPR) Troubleshooting.............................. 10-6
Windows 95/98/Me/NT 4.0 Peer-to-Peer Print (NetBIOS) Troubleshooting ......... 10-7
Windows 2000/XP IPP Troubleshooting ................................................................... 10-8
Novell NetWare Troubleshooting............................................................................... 10-8
AppleTalk Troubleshooting ........................................................................................ 10-9
Web Browser Troubleshooting (TCP/IP) .................................................................. 10-9
INDEX..............................................................................................................................I-1
viii
CHAPTER ONE
11
Unix Printing
Printing from UNIX/Linux using TCP/IP
Overview
Print servers are supplied with the Transmission Control Protocol/Internet Protocol
(TCP/IP) protocol suite. Since virtually all UNIX host computers support TCP/IP,
this capability allows a printer to be shared on a UNIX Ethernet network.
The Linux operating system uses the same setup procedures as standard Berkeley
UNIX systems. Refer to this chapter for a typical GUI based Linux installation.
Quick Tips:
1. The default IP address of print server is 0.0.0.0.
2. Refer to chapter 1 of printer User's Guide to learn how to configure the IP
address on your printer.
3. The default password for print server is "access".
4. The default name for print server is usualy BRN_xxxxxx (where xxxxxx is
the last six digits of the Ethernet address of the print server).
1-1
TCP/IP
Print servers appear to the network as a UNIX host computer with a unique IP
address running the lpd, line printer daemon, protocol. As a result, any host computer
that supports the Berkeley remote LPR command can spool jobs to print servers
without the need for any special software on the host computer. For special
applications, raw TCP ports are also available.
The print server is pre-configured to run on a TCP/IP network with a minimum of
setup. The only mandatory configuration the print server is the allocation of an IP
address, which can be either automatically assigned using DHCP, or manually
assigned using the BRAdmin, the printer control panel, etc.
Refer to the printer User's Guide "1.2 Configuring the Printer on a Network" about
how to configure IP address information using the printer control panel.
1-2
General TCP/IP UNIX Host Configuration
The configuration process for most UNIX systems is described in the following steps.
As this process varies, we recommend that you refer to your system documentation
(or man pages) for additional information.
1. Configure the /etc/hosts file on each UNIX host that needs to communicate
with the print server. Use your favorite editor to add an entry to the
/etc/hosts file containing the IP address and node name of the device. For
example:
192.189.207.3
BRN_310107
The actual format of the entry may vary depending on your system, check your
system documentation and also note the format of other entries in the etc/hosts file.
The node name in this file does not necessarily need to be the same as the one that is
actually configured into the print server (the name that appears on the printer
configuration page), however, it is good practice to make the names the same. Some
operating systems, such as HP/UX, do not accept the "_" character in the default
name, for these systems you must use a different name).
In any case, the node name in the /etc/hosts file must match the node name in the
/etc/printcap file.
Some systems such as HP/UX and AIX allow you to enter the IP address as the host
name when setting up the print queue. If this is the case, you do not need to configure
the hosts file.
2. Configure the /etc/printcap file on each host computer to specify the local
print queue, the print server name (also called remote machine or rm), and
the print server service name (also called remote printer, remote queue, or
rp), and the spool directory.
1-3
This step applies to the majority of UNIX systems, including Linux, Sun OS (but not
Solaris 2.xx), Silicon Graphics (lpr/lpd option required), DEC ULTRIX, DEC OSF/1,
and Digital UNIX. SCO UNIX users should follow these steps, but should also refer
to the SCO UNIX Configuration section. Users of RS/6000 AIX, HP/UX, Sun
Solaris 2.xx, and other systems that do not use the printcap file should skip to section
3-a. SCO user’s should also skip to section 3a (SCO uses the printcap file, but this
file is automatically configured via the rlpconf command)
An example of a typical printcap file:
laser1|Printer on Floor 1:\
:lp=:\
:rm=BRN_310107:\
:rp=BINARY_P1:\
:sd=/usr/spool/lpd/laser1:
Make sure this information is added to the end of the printcap file. Also make sure
that the last character in the printcap file is a colon ":"
This will create a queue named laser1 on the host computer that communicates to a
print server with a node name (rm) of BRN_310107 to a Brother printer through
spool directory /usr/spool/lpd/laser1. Enter BINARY_P1 to ":rp=".
The rm and rp options are not available on some UNIX systems, so if necessary
check your documentation (or man pages) to determine the equivalent options.
Users of Berkeley-compatible UNIX systems can use the lpc command to obtain the
printer status:
%lpc status
laser1:
queuing is enabled
printing is enabled
no entries
no daemon present
Users of AT&T-compatible UNIX systems can generally use the lpstat or rlpstat
commands to obtain similar status information. Because this procedure varies from
system to system, refer to your system documentation for the exact usage.
1-4
3. Skip this section if you have completed Step 3, unless you have an SCO
UNIX system.
If you have an HP/UX system, IBM RS/6000 AIX computer, or Sun Solaris 2.xx,
there is no printcap file. This is also true for some other AT&T-based UNIX
systems, as well as many VMS-based TCP/IP software packages (for example,
UCX, TGV Multinet, etc.). On SCO systems, there is a printcap file, but it is
automatically configured by the rlpconf command. Most of these systems
generally use a printer setup program to define the service name (remote printer),
the print server name (remote machine) or IP address, and the local queue name
(spool directory). Refer to the appropriate section depending on your version of
Unix.
Linux Configuration
If you do not wish to use the command line interface to configure your Linux
distribution, you may wish to use the Linux Printer System Manager application on
your GUI. To do this, do the following:
1. From the Linux Printer System Manager screen, click the "Add" button.
2. You will now be asked to specify which Printer type you are using, select
the "Remote Unix (lpd) Queue" option and click "OK".
3. You must now specify the remote host name, remote queue name and the
input filter to use.
4. The "Remote Host" name is the IP address of the printer, or the name from
the hosts file which corresponds to the IP address of the printer.
5. The "Remote Queue" name is the service name that the printer will use when
processing the data. Generally we recommend that you use the name
"BINARY_P1".
6. Select the appropriate "Input Filter" from the list of available printers on
your particular build of Linux.
In order to make your settings work, select the "Resart lpd" option. As soon as the
lpd server restarts, you will be able to send printed documents from your server.
1-5
HP/UX Configuration
In the case of HP/UX10.xx, the sam program is used to set up the remote printer. The
steps are as follows:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
Execute the sam program. From the list of options, select Printers and
Plotters
Select LP Spooler
Select Printers and Plotters
Select Actions and then Add Remote Printer/Plotter
Enter any name as the Printer Name (this will be the name of the print
queue)
Enter the IP address of the print server as the Remote System Name
Enter the desired print server service name as the Remote Printer Name
Check the box next to Remote Printer is on BSD system
You may accept the default values for the remaining items.
Click OK to configure the printer
You should now be able to print using the lp-d command with the printer name.
If you are using the HP distributed print service, the configuration procedure is
slightly different because you are sending the print jobs to a file server, which in turn
spools the job to the print server. You must therefore know the name of the file
server (spooler host) in addition to the above information. You will add a physical
and a remote printer, and then assign a logical printer to the remote printer (a unique
name that does not match any other name). To print, use the lp -d command with the
logical printer name.
Earlier versions of HP/UX use similar procedures to 10.xx users:
1. Enter sam and select Peripheral Devices and then Add Remote Printer (not
Networked printer)
2. Enter the following remote printer settings (the other settings do not matter):
3. Line printer name (user-selectable)
4. Remote system name (the print server name; must match what is in hosts file
or use print server IP address)
5. Remote printer queue (Printserver binary name, e.g. BINARY_P1).
6. Remote Printer is on a BSD System (Yes)
1-6
IBM RS/6000 AIX Configuration
The RS/6000 AIX operating system uses the smit program to set up the remote
printer. The procedure is as follows for AIX 4.0 and later:
1.
2.
3.
4.
5.
6.
Enter smit and select "devices"
Select "Printer/Plotter"
Select "Print Spooling"
Select "Add a Print Queue"
Select "Remote"
Enter the following Remote Printer Settings:
Name of queue (user selectable)
Host name of Remote Printer (print server name; must match name in
/etc/hosts file or use the print server IP address)
Name of queue on remote printer (print server binary, eg. BINARY_P1).
Type of print spooler. BSD (press the LIST button and choose BSD)
The procedure for pre-V4.0 systems is as follows.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
Enter smit and select "devices"
Select "printer/plotter"
Select "manage remote printer subsystem"
Select "client services"
Select "remote printer queues"
Select "add a remote queue"
Enter the following remote queue settings:
Name of queue to add (user selectable)
Activate the queue (Yes)
Destination host (print server name; must match name in /etc/hosts file or
use the print server IP address)
11. Name of queue on remote printer (print server binary, eg. BINARY_P1).
12. Name of device to add (user selectable; for example lp0)
1-7
Sun Solaris 2.x Configuration
Sun Solaris 2.x uses the lpsystem and lpadmin programs for remote printer
configuration:
lpsystem -t bsd prnservername
lpadmin -p queue -s prnservername!prnserverservice
accept queue
(not required on newer Solaris systems)
enable queue
(not required on newer Solaris systems)
Where queue is the name of the local print queue.
prnservername is the name of the print server (must match the entry in the
/etc/hosts file or IP address).
prnserverservice is the print server BINARY_P1.
If this is the first printer configured, you must also use the lpsched command prior to
the accept command.
As an alternative, you may use Printer Manager in the Admintool utility under
OpenWindows. Select Edit, Add, and Add Access to Remote Printer. Then enter the
print server name in the format prnservername!\prnserverservice as
described above. Make sure that the printer server OS is set to BSD (the default
setting), and click Add.
Note that we recommend that you use the /etc/hosts file for the printer name rather
than NIS or other name services. Also note that due to a bug in the Sun lpd
implementation on Solaris 2.4 and earlier releases, you may experience problems
printing very long print jobs. If this is the case, a workaround is to use the raw TCP
port software as described later in this chapter.
1-8
SCO UNIX Configuration
To configure a printer in version Version 5.x of SCO Unix, use the SCOADMIN
program.
1. Select Printers and then Print Manager
2. On the menu select Printer and then Add Remote followed by Unix…
3. Enter the IP address of the print server and type in the printer name to be
used to spool to.
4. Deselect "Use External remote Printing Protocol…"
5. Edit the /etc/printcap file to include formfeed add the text rp=lpaf
SCO UNIX requires TCP/IP V1.2 or later to work with print server. You must first
configure the /etc/hosts and /etc/printcap files as described in step 2. Then run the
sysadmsh program as follows:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
Select Printers.
Select Configure.
Select Add.
Enter the name of the print queue you entered in the /etc/printcap file as the
Printer name,
Enter anything as the Comment, and Class name.
For the Use printer interface select "Existing".
Press the F3 key to get a list of available interface, and select the desired one
as the Name of interface using the cursor keys ("Dumb" is a good choice).
Select "Direct" as the Connection.
Enter the desired Device name (/dev/lp generally works).
Select "Hardwired" as the Device.
Select "No" for the Require banner field.
1-9
DEC TCP/IP Servers for VMS (UCX)
You need to run the sys$system:ucx:$lprsetup command, specify a printer name, and
then enter the print server IP address as the remote system name. Specify one of the
print server services (see beginning of this section for options) as the remote system
printer name (accept the defaults for other questions).
TGV's Multinet
TGV's Multinet requires you to run the MULTINET CONFIGURE /PRINTERS
command, then use the ADD command to add a printer, specifying the print server IP
address, a protocol type of LPD, and one of the service options described at the
beginning of this chapter as the remote print queue.
1-10
Wollongong's PATHWAY
First make sure that you have the Access option with lpd enabled. Then enter the
print server name and IP address in the TWG$TCP:[NETDIST.ETC]HOSTS file, run
the LPGEN program, and execute the command: add
queue/rmachine=prnservername/rprinter=prnserverservice, where queue is the name
of the queue, prnservername is the print server name from the hosts file, and
prnserverservice is the print server service name.
1-11
IBM/AS400
To use a print server with an IBM AS/400 running IBM’s TCP/IP gateways services
for OS/400 (the OS/400 system must be v3.1 or later)
Use the CFGTCP command at your OS/400 prompt to add the print server’s TCP/IP
address to the AS/400 host table.
Use the following one-line OS/400 command to create the LPD queue:
CRTOUTQ OUTQ(<queuename> RMSTSYS
(*INTNETADR) RMTPRTQ(<service>)
AUTOSTRWTR(1) CNNTYPE(*IP) DESTTYPE (*OTHER)
MFRTYPMDL (<driver>)
INTNETADR(‘<ipaddress>’) TEXT
(‘<description>’)
where <queuename> is the new AS/400 print queue name, <service> is the print server
service name, BINARY_P1, <driver> is the OS/400 printer driver name (*HP4 is
recommended if in doubt), and <ipaddress> is the IP address of the print server.Note that
the IP address and description must be enclosed in single quotes.
For example:
CRTOUTQ OUTQ(BR1) RMTSYS(*INTNETADR)
RMTPRTQ(BINARY_P1) AUTOSTRWTR(1) CNNTYPE(*IP)
DESTTYPE(*OTHER) MFRTYPMDL(*HP5SI)
INTNETADR('10.0.0.200') TEXT('Arnes Printer')
If you are using A4 paper, you may find that the printer page formatting is incorrect
(this is probably because your AS/400 system is set to Letter sized paper), to resolve
this problem, do the following:
Edit the "Host Print Transform" source code:
RTVWSCST DEVTYPE(*TRANSFORM) MFRTYPMDL(*HP5SI)
SRCMBR(HP5SI) SRCFILE(QTEMP/SRC)
At the paper definition, alter the existing hex codes for "Letter Size", 1B 26 6C 02 41
to hex codes for "A4 Size", 1B 26 6C 32 36 41
OS/400 version 4, 5, 5.1
You can also use the following command line to create a printer definition:
CRTDEVPRT DEVD(BR2) DEVCLS(*LAN) TYPE(3812) MODEL(1)
LANATTACH(*IP) PORT(9100) FONT(011) PARITY(*NONE) STOPBITS(1)
TRANSFORM(*YES) MFRTYPMDL(*HP5SI) PPRSRC1(*A4) PPRSRC2(*A4)
RMTLOCNAME('10.0.0.200') SYSDRVPGM(*HPPJLDRV) TEXT('Arne''s
Printer')
1-12
Other Systems
Other systems use similar programs to set up print servers. These programs will
generally ask for the following information:
Requested information:
remote printer
remote host computer name
You should use:
BINARY_P1
Any name (must match the name in the
printcap file, if any) or in some cases,
you may enter the print server IP
address here
IP address of print server.
remote host IP address
Technical support specialists for these companies can usually answer configuration
questions if you provide them with the equivalent UNIX configuration information
(tell them that the print server looks like a remote UNIX host computer running the
lpd line printer daemon).
If you have not created a spool directory for the print server on your UNIX host
computer, you will need to do so now (the printer setup utilities in HP/UX, AIX,
Solaris 2.xx, and other systems will automatically create the spool directory). The lpd
spool directory is usually located in the /usr/spool directory (check with your system
manager to see if the location is different for your system). To create a new spool
directory, use the mkdir command. For example, to create a spool directory for the
queue laser1, you would enter:
mkdir /usr/spool/lpd/laser1
On some systems it is also necessary to start the daemon. This is done on Berkeleycompatible UNIX systems with the lpc start command as shown in the following
example:
lpc start laser1
1-13
Other Sources of Information
1. Visit http://solutions.brother.com/ for more information on network printing.
1. Refer to the printer User's Guide "1.2 Configuring the Printer on a Network"
for information on how to configure IP address information using the printer
control panel.
1-14
CHAPTER TWO
21
TCP/IP Printing
Printing from Windows NT or Windows
2000/XP/LAN Server and Warp Server
Overview
Users of Windows NT can print directly to a network ready Brother printer using the
TCP/IP protocol. Microsoft Windows NT 3.5x and NT 4.0 users must install
Microsoft's "TCP/IP printing" protocol. Windows 2000/XP users are able to send
print jobs directly to the printer without installing any additional software. Print
server also supports transparent printing from IBM LAN Server and OS/2 Warp
Server file servers, as well as from OS/2 Warp Connect workstations using the
TCP/IP protocol.
Quick Tips:
1. The default IP address of print servers is 0.0.0.0.
2. The default password for print servers is "access".
3. Windows NT 3.51 and Windows NT 4.0 users must install the "Microsoft
TCP/IP printing" protocol (available through the control panel applet)
4. Windows 2000/XP users can print using TCP/IP using the standard Network
Printing software and IPP protocol software built into any Windows
2000/XP installation.
5. Windows 95/98/Me users can send print jobs using the IPP protocol via a
Windows 2000/XP computer providing that the Microsoft Internet Print
Services software is installed on the client PC, IIS is installed and running
on the Windows 2000/XP computer and that the client PC is using version 4
or later of Microsoft Internet Explorer.
6. The default name for a print server is always BRN_xxxxxx (where xxxxxx
is the last six digits of the Ethernet address of the print server).
2-1
Windows NT 3.5x/NT 4.0/2000/XP (TCP/IP)
Configuration
If you have not already done so, install the TCP/IP protocol onto your Windows NT
system. This is done via the Network icon in the Control Panel window of the
Windows NT system (the Control Panel is in the Main window on NT 3.5x systems,
or use the Start button on NT 4.0 to access the Settings/Control Panel menu). The
default configuration of Windows 2000/XP automatically installs the TCP/IP
protocol. Refer to the appropriate section in this chapter for more information.
2-2
Windows 2000/XP Printing (Printer Driver not yet
Installed)
By default, Windows 2000/XP systems install with all the necessary software
required for you to be able to print. This chapter describes the two most commonly
used configurations, Standard TCP/IP Port printing and IPP (Internet Printing
Protocol). If you have already installed the printer driver, jump to the printer driver
already installed section.
Standard TCP/IP Port Printing
1. From the Printers Folder select "Add Printer", the "Add Printer Wizard" will
now start. Click on "Next".
2. Now select the Local Printer option and deselect the "Automatically detect
and install my Plug and Play printer" option.
3. Click on "Next".
4. You must now select the correct Network printing port. Select the "Standard
TCP/IP Port" option as the port is installed by default on Windows 2000/XP
systems.
5. When you have done that click "Next".
6. The "Add Standard TCP/IP Port Wizard" will now appear. Click the "Next"
button.
7. Enter the IP address, or name of the printer you wish to configure. The
Wizard will automatically enter the Port name information for you.
8. Click the "Next" button.
9. Windows 2000/XP will now contact the printer that you specified. If you did
not specify the correct IP address or name then you will receive an error
message.
10. Click the "Finish" button to complete the Wizard.
11. Now that you have configured the port, you must specify which printer
driver you wish to use. Select the appropriate driver from the list of
supported printers. If you are using a driver supplied with the printer on CDROM then select the "Have Disk" option to browse to the CD-ROM. You
can also click the “Windows Update” button to connect directly to
Microsoft’s support Web site to download printer drivers.
12. When the driver is installed, click the Next button.
13. Specify a name and click the “Next” button.
14. Now specify if you wish to share the printer, enter the share name and click
“Next”.
15. Continue through the Wizard clicking the “Finish” button when complete.
2-3
IPP Printing from Windows 2000/XP Clients
If you wish to print using the IPP protocol, follow these steps:
1. From the Printers Folder select "Add Printer", the "Add Printer Wizard" will
now stat. Click on "Next"
2. Select "Network Printer"
3. Click the "Connect to a printer on the Internet or on your intranet" option
4. You must now enter a URL name, a typical example of a URL name for a
printer that supports the IPP protocol is: http://ip_address:631/ipp (where
ip_address is the IP address, NetBIOS name or DNS name of the print
server).
5. Click the "Next" button
6. Windows 2000/XP will now connect to the device that you specified and
determine the model number of the printer, if the appropriate driver is
installed on the PC, it will be used, if the appropriate driver is not available
you will be asked to insert the driver diskette that was supplied with the
printer.
7. Follow the Wizard through to the end of the installation.
8. Click the "Finish" button to complete the Wizard.
IPP Printing from Windows 95/98/Me Clients
It is also possible to send a IPP print jobs from a Windows 95/98/Me client PC
providing the PC has the ability to connect to and access Windows 2000/XP
resources. Visit the Microsoft web site (www.microsoft.com) and download the
Windows Internet Print Services support software for Windows systems.
Once installed, this software will allow you to connect to a Windows 2000/XP
system that is also running IIS and send print jobs using the IPP protocol.
By using Microsoft’s IPP software you can also send jobs to other printers that do
not support the IPP protocol.
2-4
Windows 2000/XP Printing (Printer Driver already
Installed)
If you have already installed the printer driver and wish to configure it for network
printing, follow these steps:
1.
2.
3.
4.
Select the printer driver you wish to configure
Select File and then chose Properties
Click the Ports tab of the driver and click “Add Port”
Select the port that you wish to use, typically this would be “Standard
TCP/IP Port”, then click the “New Port…” button.
5. The standard TCP/IP Port Wizard will start. Follow steps 6-10 of the
“Standard TCP/IP Port Printing” section.
Windows NT 4.0 Printing
If you did not install the TCP/IP protocol or the Microsoft TCP/IP Printing protocol
during the installation of your Windows NT 4.0 system (either workstation or server)
follow these steps. Please note that it is essential that you install the Microsoft
TCP/IP Printing protocol if you wish to print over the network using the TCP/IP
protocol. If you have already installed the TCP/IP protocol and Printing protocol
proceed to step 2.
Step 1: Running the Network applet, click on the Protocols tab.
1. Select Add, and double click on TCP/IP protocol.
2. Insert the requested disk(s), or CD-ROM, to copy the required files.
3. Click on the Services tab, click on Add and double click on Microsoft
TCP/IP Printing.
4. Again insert the requested disk (s) or CD-ROM.
5. Click on the Protocols tab when then copying is finished.
6. Double click on the TCP/IP Protocol option and add the host IP address,
subnet mask, and gateway address. Consult your system manager for these
addresses.
7. Click OK twice to exit (your NT server will need to be re-booted).
2-5
Windows NT 4.0 Printing (Printer Driver not yet
Installed)
1. Go to the Start button, choose Settings, and then select Printers. Double
click the Add Printer icon to get the Add Printer Wizard. Click. Select My
Computer (Not Network Printer) and click on Next.
2. Select Add Port, select LPR Port (LPR Port will not be displayed unless you
install the "Microsoft TCP/IP Printing" protocol as described earlier) from
the list of available ports and click on New Port.
3. Type in the IP address that you wish to assign to the print server in the Name
or address of server providing lpd: box. If you have edited your HOSTS file
are using Domain Name System, enter the name associated with the print
server, instead of an IP address. As the print server supports TCP/IP and
NetBIOS names, you can also enter the NetBIOS name of the print server.
The NetBIOS name can be seen in your print configuration page. From
default the NetBIOS name will usually appear as "BRN_xxxxxx" where
xxxxxx is the last six digits of the Ethernet address.
4. Type in the print server service name in the Name of printer or print queue
on that server: box. If you do not know which service name to use, enter
BINARY_P1 and then click on OK:
Refer to How to configure TCP/IP printing for UNIX system for more information
on Service Names.
5. Click on Close. The new print server IP address should be listed and
highlighted as an available port. Click on Next.
6. Select the desired printer model. If the correct model is not displayed, click
on the "Have Disk" option and insert the CD-ROM supplied with your
printer.
7. If the driver already exists, select Keep Existing Driver (if it does not, this
step will be skipped), and then click on Next.
8. If desired, change the name of the printer then click on Next.
9. If desired, make the printer shared (so other users can access it), and select
the operating system(s) that these other computers will be running. Click on
Next.
10. Select Yes when you are asked "Would you like to print a test page?" Click
on Finish to complete the installation. You may now print to the printer as if
it were a local printer.
2-6
Windows NT 4.0 Printing (Printer Driver already
Installed)
Follow these steps if the printer driver is already installed.
1. Click on Start then select Settings/Printers to display the currently installed
printer drivers.
2. Double click the printer driver you wish to configure and select Printer menu
and then choose Properties.
3. Select the Ports tab and click on Add Port.
4. Select LPR Port (LPR Port will not be displayed unless you install the
"Microsoft TCP/IP Printing" protocol as described earlier) from the list of
available ports and click on New Port.
5. Type in the IP address that you assigned to the print server in the Name or
address of server providing lpd: box. If you have edited your HOSTS file or
are using Domain Name System, you can enter the name associated with the
print server, instead of an IP address. As the print server supports TCP/IP
and NetBIOS names, you can also enter the NetBIOS name of the print
server. The NetBIOS name can be seen in your print configuration page.
From default the NetBIOS name will usually appear as "BRN_xxxxxx"
where xxxxxx is the last six digits of the Ethernet address.
6. Type in the print server service name in the Name of printer or print queue
on that server: box. If you do not know which service name to use, enter
BINARY_P1 and then click on OK:
7. Click on the Close button.
8. You should now see that the printer driver is configured to print to the IP
address (or name) that you specified.
9. If you wish to share the printer, click on the Sharing tab and share the driver.
2-7
LAN Server, OS/2 Warp Server Configuration
Print servers will work with IBM LAN Server, OS/2 Warp Server networks that have
IBM TCP/IP V2.0 or later installed on the file server (TCP/IP is supplied as standard
with LAN Server V4.0 and later as well as Warp Server). Use the following
procedure to configure the print server on an LAN Server or OS/2 Warp Server file
server, or on a OS/2 Warp Connect workstation:
Server Configuration
Make sure that TCP/IP software is installed on your OS/2 file server. If you have not
already done so, open the TCP/IP folder on the desktop, and double click on the
TCP/IP Configuration icon to add the IP address to the OS/2 file server (consult your
system manager for this address).
Refer to the printer User's Guide "1.2 Configuring the Printer on a Network" about
how to configure IP address information using the printer control panel.
Configuration of an OS/2 Server
1. From the OS/2 desktop open the Templates folder. Use the right mouse
button to drag the Printer icon (not the Network Printer icon) onto the
desktop.
2. The Create a Printer window should be open (if it is not, double click on the
printer icon).
3. Type in any name for the printer.
4. Select the default printer driver. If the desired printer driver is not listed,
click on the Install new Printer Driver button and add the driver.
5. Choose the output port. IBM TCP/IP automatically creates 8 named pipes
called \PIPE\LPD0 through to \PIPE\LPD7. Pick an unused port and double
click on it.
Early versions of Warp Server have a bug in which the named pipes do not appear
(the problem does not affect Warp Connect or LAN Server). This problem is fixed
via a patch available from IBM.
2-8
You will get the Settings window. Enter the following:
LPD server
LPD printer
Host name
User
The print server name (from the HOSTS file) or its IP
address.
For most applications, use the print server 'binary' service
BINARY_P1.
The IP name of the OS/2 file server
The IP address of the OS/2 file server
You may leave the other entries blank. Click on the OK button. The pipe should be
highlighted; if not click on it.
Click on the Create button to create the printer.
Open the LAN Services folder and execute the LAN Requester program:
1.
2.
3.
4.
Select Definitions
Select Aliases
Select Printers
Select Create. Enter the following:
Alias
Should be same as the printer name
previously defined
Anything you want
Name of OS/2 server
Name of printer as defined previously
Leave blank unless you want to limit the
number of users
Description
Server name
Spooler queue
Maximum number of users
5. Exit the LAN Requester program.
6. You should now be able to print. To test the queue, type the following from
either the OS/2 command prompt or from a DOS workstation:
7. COPY C:\CONFIG.SYS \\servername\alias
8. Where servername is the name of the file server and alias is the alias name
that you specified during this configuration process. This should print the
CONFIG.SYS file on the printer. Note that if you selected a binary service
as the LPD printer name, the lines will be staggered; don't worry about this
because normal DOS, Windows, and OS/2 applications will print OK.
9. The print server will appear as a standard OS/2 printer to application
programs. To make the print server operate transparently with DOS
programs, execute the following command on each workstation:
10. NET USE LPT1: \\servername\alias
11. This will make the printer appear to the software as a printer that is directly
connected to the parallel port of the workstation.
2-9
Other Sources of Information
1. Visit http://solutions.brother.com for more information on network printing
and for documents on the IPP protocol and how to configure a Windows
2000/XP/95/98/Me System.
2. Refer to the printer User's Guide "1.2 Configuring the Printer on a Network"
for information on how to configure IP address information using the printer
control panel.
2-10
CHAPTER THREE
31
Peer-to-Peer Printing
How to Print in a Windows 95/98/Me Peer-toPeer Network
Overview
Microsoft's Windows 95/98/Me operating systems features built-in networking
capabilities. These capabilities allow a Windows PC to be configured as a client
workstation in a file server based network environment.
For smaller networks, Windows 95/98/Me also allows the PC to operate in a peer-topeer mode. In this mode, the PC can share resources with other PCs on the network
without the need for a central file server.
Quick Tips:
1. The default IP address of print servers is 0.0.0.0.
2. Refer to the printer User's Guide "1.2 Configuring the Printer on a Network"
for information on how to configure IP address information using the printer
control panel.
3. The default password for print servers is "access".
4. Windows 95/98/Me users can send print jobs using the IPP protocol via a
Windows 2000/XP computer providing that the Microsoft Internet Print
Services software is installed on the client PC, IIS is installed and running
on the Windows 2000/XP and that the client PC is using version 4 or later of
Microsoft Internet Explorer.
3-1
TCP/IP Printing
Our Peer-to-Peer printing software requires the TCP/IP protocol to be installed on
your Windows peer-to-peer computers and an IP Address has to be defined for the
print server. Refer to your Windows documentation for more information on how to
configure the TCP/IP protocol on your Windows PC.
If you haven’t already done so, configure the IP address of the printer, for more
information on IP address configuration, refer to chapter 1 of printer User's Guide.
Installing the Brother Peer-to-Peer Software
1. Start the CD-ROM supplied with your printer installation menu program
according to the Quick Setup Guide and select "Install Software".
2. Click "Install Network Software".
3. Push the Next button in response to the Welcome message.
4. Select the Brother Peer-to-Peer Print (LPR) button
5. Select the desired directory to install the Brother Network Direct Print files
and push Next. The installation program will create the directory for you if it
does not already exist on your disk.
6. Enter the Port name that you wish to use and click OK. The default port
name is BLP1. Whichever name you choose, it must be unique and it MUST
begin with BLP.
7. You must now enter the actual IP address of the print server in the "Printer
name or IP address" field. If you have edited the hosts file on your computer
or are using Domain Name System, you can also enter the name of the print
server. As the print server supports TCP/IP and NetBIOS names, you can
also enter the NetBIOS name of the print server. The NetBIOS name can be
seen in your print configuration page. From default the NetBIOS name will
usially appear as "BRN_xxxxxx" where xxxxxx is the last six digits of the
Ethernet address. You can also specify the LPR Byte Counting Enabled
setting. We recommend you to set it "Off". When you have any trouble in
printing, set the LPR Byte Counting Enabled setting "On" and try the print
again.
Window 95/98/Me store the hosts file in the default Windows directory.
By default, the Windows hosts file is called hosts.sam. If you wish to use the hosts
file you must rename the file to hosts with no extension, the .sam extension stands
for sample.
8. Click the OK button. When prompted you must re-boot your computer.
3-2
Associating to the Printer
You must now create a printer on your Windows system using the standard Windows
printer setup procedure.
1.
2.
3.
4.
5.
6.
7.
8.
9.
To do this, go the Start button, select Setting and then Printers.
Select Add Printer to begin the printer installation.
Click Next when you get the add Printer Wizard window.
Select Local Printer when you are asked how the printers are connected to
your computer, and then push Next.
Select the correct driver. Click Next when you are done.
If you have selected a printer driver that is already being used, you have the
option of either keeping the existing driver (recommended) or replacing it.
Select the desired option and press Next.
Select the Brother LPR port (port name you assigned in step 4 of the
Installing the Brother Peer-to-Peer Software section) and press Next.
Enter any desired name for the Brother printer and press Next. For example,
you could call the printer "Networked Brother Printer".
Windows will now ask you if you wish to print out a test page, select Yes
and then select Finish.
You have now finished installing the Brother Network Direct Print software.
Adding a Second Brother LPR Port
You do not re-run the install program to add a new Brother LPR port. Instead, press
the Start button, select Settings, and open the Printers window. Click on the icon of
the printer that you wish to configure, select File form the Menu bar, and then choose
Properties. Click on the Details tab and push the Add Port button. In the Add Port
dialog, select the Other radio button and then highlight "Brother LPR port". Click
OK and enter the port name. The default port name is BLP1. If you have already
used this name, you will get an error message if you try to use it again, in which case
use BLP2, etc… Once you have specified the Port name, click the OK button. You
will then see the Port Properties Dialog.
Enter the IP address of the printer that you wish to print to and click OK. You should
now see the port that you have just created in the "Print to the following port" setting
of the printer driver.
3-3
Other Sources of Information
1. Visit http://solutions.brother.com for more information on network printing.
2. Refer to the printer User's Guide "1.2 Configuring the Printer on a Network"
for information on how to configure IP address information using the printer
control panel.
3-4
CHAPTER FOUR
41
NetBIOS Peer-to-Peer Printing
Using NetBIOS on Windows
95/98/Me/NT/2000/XP, LAN Server and OS/2
Warp Server
Overview
Print server supports SMB (Server Message Block) via the NetBIOS interface. This
means that just like regular Windows PC’s, Brother printers can appear in your
network neighborhood. The main advantage of NetBIOS printing is that you are able
to print from legacy DOS applications that are running on PC’s that are connected to
Microsoft networks.
Quick Tips:
1. The default IP address of print servers is 0.0.0.0.
2. Refer to the printer User's Guide "1.2 Configuring the Printer on a Network"
for information on how to configure IP address information using the printer
control panel.
3. The default login names are "user" for users and "admin" for administrator
and the default password for print servers is "access".
4. The default domain name of the print server is WORKGROUP, to change it
use your web browser or the BRAdmin utility.
4-1
Print Server Configuration
In order for this function to work, you must correctly change the DOMAIN name or
WORKGROUP name to match that of your network. Once this is done, the print
server will appear automatically in your network neighborhood and you will be able
to send print documents to it without having to install additional software. However,
in some instances you may find that your Windows 95/98/Me and Windows
NT4.0/2000/XP systems may receive "Printer is busy" error messages when more
than one person attempts to access the print server. In this instance Brother has
provided the "Brother NetBIOS Port Monitor" software which allows users to
continue spooling print jobs while the printer is busy, down or out of paper. The port
monitor will hold the jobs until the printer is again available.
When you install Windows 95/98/Me you are asked which workgroup you belong to,
the default workgroup name for Windows 95/98/Me is "WORKGROUP", however
you could change this to anything you want. With Windows NT, Microsoft
introduced the concept of "Domains". A domain offers centralized security
management where as a workgroup offers distributed security management. The
print server does not care if your network consists of a Workgroup or a Domain, the
only thing you must tell it is the name of the workgroup or domain. The print server
automatically has a default workgroup/domain name of "WORKGROUP". If you
need to change name, you can configure the print server to recognize this. There are
two ways of doing this (If you are unsure about the name of your workgroup or
domain, look in the identification tab in your network applet).
•
•
Use BRAdmin (This utility can use the TCP/IP protocol or Netware IPX
protocol - no file server necessary.)
Use a Web browser, (the print server must have a valid IP address and your
computer must also have a valid IP address); you can configure the IP address
by using BRAdmin.
Because of the way that Microsoft networks work, the print server may take several
minutes to appear in the network neighborhood. You will also find that the print
server may take several minutes to disappear from the network neighborhood even if
the printer is switched off. This is a feature of Microsoft workgroup and domain
based networks.
4-2
Changing the Workgroup/Domain Name on a Web
Browser
You can use a standard WWW browser to change the NetBIOS name, to do this
connect to the print server using its IP address and then select the "Configure
NetBIOS" option from the print server configuration screen, enter the
workgroup/domain name into the "Domain Name" text box. Make sure you submit
the changes.
NetBIOS Port Monitor for Windows 95/98/Me,
NT4.0/2000/XP
This software requires the TCP/IP transport protocols to be installed on your
Windows 95/98/Me, NT4.0/2000/XP computer. To install those protocols refer to
your Windows documentation.
If you are using the TCP/IP protocol, the proper IP address should be defined on both
the print server and your client PC.
4-3
Installing the Brother NetBIOS Port Monitor
1. Start the CD-ROM supplied with your printer installation menu program
according to the Quick Setup guide and select "Install Software".
2. Click "Install Network Software"
3. Push the Next button in response to the Welcome message.
4. Select Brother Peer-to-Peer Print (NetBIOS) installation
5. Select the desired directory to install the Brother Network Direct Print files
and push Next.
6. Enter the Port name that you wish to use. The port name must start with
"BNT". For example BNT1. Whichever name you choose, it must be unique.
Then press "OK". The name must be unique on your PC, however other
computers can use the same port name as the name you specify on your PC.
7. You must now enter the server name and port name for actual print server.
You can use the Browse button for searching the print server, select the
domain/workgroup name, and then the server is listed. If the print server
does not automatically appear in your browse list, then you must ensure that
the domain name is configured correctly. Otherwise you must enter the
name manually. The name should be compliant with UNC (Universal Name
Convention). For example "\\NodeName\ServiceName".
Where NodeName is the NetBIOS name of the print server (the default
name is usually BRN_xxxxxx, where "xxxxxx" is the last six digits of the
Ethernet address), and ServiceName is the service name for NetBIOS of the
Print server, by default it is BRN_xxxxxx-P. For example:
\\BRN_310107\BRN_xxxxxx-P
You can find the NetBIOS name and MAC address by printing out the printer
configuration page. Refer to the printer User's Guide "1.2 Configuring the Printer on
a Network" about how to configure IP address information using the printer control
panel.
8. Then press "OK".
9. Click the Finish button. You must now restart your computer before you can
continue.
4-4
Associating the Printer
1. You must now create a printer on your Windows 95/98/Me and
NT4.0/2000/XP system using the standard Windows printer setup procedure.
To do this, go the Start button, select Setting and then Printers.
Windows 95/98/Me
2. Select Add Printer to begin the printer installation.
3. Click Next when you get the add Printer Wizard window.
4. Select Local Printer when you are asked how the printer is connected to your
computer, and then push Next.
5. Select the correct driver. Click Next when you are done.
6. If you have selected a printer driver that is already being used, you have the
option of either keeping the existing driver (recommended) or replacing it.
Select the desired option and press Next.
7. Select the Brother NetBIOS Port (Port name you assigned in step 7 of the
Installing the Brother Peer-to-Peer Print (NetBIOS) section) and press Next.
8. Enter any desired name for the Brother printer and press Next. For example,
you could call the printer "Networked Brother Printer".
9. Windows will now ask you if you wish to print out a test page, select Yes
and then select Finish.
You are now ready to print. If necessary, you can share the printer on your PC so that
all print jobs are routed through your computer.
Windows NT4.0/2000/XP
2. Select Add Printer to begin the printer installation.
3. Click Next when you get the add Printer Wizard window.
4. Select Local printer (Windows 2000) or Local printer attached to this
computer (XP) when you are asked how the printer is connected to your
computer, and then push Next.
5. Select the Brother NetBIOS Port (Port name you assigned in step 6 of the
Installing the Brother Peer-to-Peer Print (NetBIOS) section ) and press Next.
6. Select the correct driver. Click Next when you are done.
7. If you have selected a printer driver that is already used, you have the option
of either keeping the existing driver (recommended) or replacing it. Select
the desired option and press Next.
8. Enter any desired name for the Brother printer and press Next. For example,
you could call the printer "Networked Brother Printer".
9. Select not Shared or Shared and Share Name and press Next.
10. Windows will now ask you if you wish to print out a test page, select Yes
and then select Finish.
You are now ready to print. If necessary, you can share the printer on your PC so that
all print jobs are routed through your computer.
4-5
Adding a Second NetBIOS Print Port
1. You do not need to re-run the installation program to add a new NetBIOS
port. Instead, press the Start button, select Settings, and open the Printers
windows. Click on the icon of the printer that you wish to configure, select
File from the Menu bar, and then choose Properties.
Windows 95/98/Me
2. Click on the Details tab and push the Add Port button. In the Add Port
dialog, select the Other radio button and then highlight "Brother NetBIOS
port". Click OK and enter the port name. The default port name is BNT1. If
you have already used this name, you will get an error message if you try to
use it again, in which case use BNT2, etc… Once you have specified the
Port name, click the OK button. You will then see the Port Properties Dialog.
Enter the print server and port name of the printer that you wish to print to
and click OK. You should now see the port that you have just created in the
"Print to the following port" setting of the printer driver.
Windows NT4.0/2000/XP
2. Click on the Port/s tab and push the Add Port button. In the Add Port dialog,
highlight "Brother NetBIOS port". Click New Port and enter the port name.
The default port name is BNT1. If you have already used this name, you will
get an error message if you try to use it again, in which case use BNT2,
etc… Once you have specified the Port name, click the OK button. You will
then see the Port Properties Dialog. Enter the print server and port name of
the printer that you wish to print to and click OK. You should now see the
port that you have just created in the "Print to the following port" setting of
the printer driver.
4-6
LAN Server/OS/2 Warp Server Configuration
As print servers support the SMB protocol over TCP/IP via a NetBIOS interface, you
can easily configure your printer to work with an IBM LAN Server and OS/2 Warp
Server networks that have IBM TCP/IP V2.0 or later installed on the fileserver. Use
the following procedure to configure the LAN Server, OS/2 Warp Server or OS/2
Warp connect workstation.
Server Configuration:
1.
2.
3.
4.
5.
6.
7.
Open the Templates folder on the OS/2 desktop.
Using the right mouse button, drag the Printer template onto the desktop.
Type in any desired name for the printer from the Create a Printer window.
Choose an unused port (for example, LPT3) to connect to the printer.
Choose the appropriate printer driver from the list.
Click Create and then OK.
If desired, indicate whether you want to share the printer.
Workstation Configuration:
On each workstation that you wish to print from, execute the following step:
Go to the DOS or OS/2 command prompt and enter the command:
NET USE LPTx: \\NodeName\ServiceName
Where "x" is the LPT port number (1 through 9), NodeName is the NetBIOS Name
of the print server (usually BRN_xxxxxx by default, where "xxxxxx" is the last six
digits of Ethernet address) and ServiceName is the service name of the print server
(BRN_xxxxxx-P by default). For example:
NET USE LPT2: \\BRN_310107\ BRN_xxxxxx-P
You can find the NetBIOS name and MAC address by printing out the printer
configuration page. Refer to the printer User's Guide "8.4.1 Confirming Printer
Configuration and Network Settings".
4-7
Other Sources of Information
1. Visit http://solutions.brother.com for more information on network printing.
2. Refer to the printer User's Guide "1.2 Configuring the Printer on a Network"
for information on how to configure IP address information using the printer
control panel.
4-8
CHAPTER FIVE
51
How to Configure Internet Printing
for Windows 2000/XP
Internet Printing Installation
Overview
Quick Tips:
Windows 2000/XP users can print using TCP/IP using the standard Network Printing
software and IPP protocol software built into any Windows 2000/XP installation.
5-1
Windows 2000/XP IPP Printing
Use the following instructions if you wish to use the IPP printing capabilities of
Windows 2000/XP.
1. Run the Add Printer Wizard and click the Next button when you see the
“Welcome to the Add Printer Wizard” screen.
2. You are now able to select “Local Printer” or “Network Printer”. Make sure
that you select “Network Printer”.
3. You will see the “Add Printer Wizard” screen.
4. Select the “Connect to a printer on the Internet or on a home or office
network” and then enter the following in the URL: field:
http://printer_ip_address:631/ipp (Where “printer_ip_address” is the IP
address or DNS name of your printer.)
5. When you click “Next”, Windows 2000/XP will make a connection with the
URL that you specified.
IF THE PRINTER DRIVER HAS ALREADY BEEN INSTALLED
If the appropriate printer driver is already installed on your PC, Windows 2000/XP
will automatically use that driver for use. In this case, you will simply be asked if
you wish to make the driver the default driver, after which the Driver installation
Wizard will complete. You are now ready to print.
IF THE PRINTER DRIVER HAS NOT BEEN INSTALLED
One of the benefits of the IPP printing protocol is that it establishes the model name
of the printer when you communicate with it. After successful communication you
will see the model name of the printer automatically, this means that you do not need
to inform Windows 2000 the type of printer driver to be used.
6. Click “OK”, you will then see the following Printer selection screen in the
Add Printer Wizard.
7. If your printer is not in the list of supported printers, click the “Have Disk”
button. You will then be asked to insert the driver disk.
8. Click the “Browse” button and select the CD-ROM or network share that
contains the appropriate print driver.
9. Now specify the model name of the printer
10. If the printer driver that you are installing does not have a Digital Certificate
you will see a warning message. Click “Yes” to continue with the
installation. The Add Printer Wizard will then complete.
11. Click the “Finish” button and the printer is now configured and ready to
print. To test the printer connection, print a test page.
5-2
Other Sources of Information
1. Visit http://solutions.brother.com for more information on network printing
and for documents on the IPP protocol and how to configure a Windows
2000 System.
2. Refer to the printer User's Guide "1.2 Configuring the Printer on a Network"
for information on how to configure IP address information using the printer
control panel.
5-3
CHAPTER SIX
61
Novell NetWare Printing
How to Configure Novell NetWare Printing
Overview
Print Servers allow NetWare client PCs to print jobs on the same printer as TCP/IP
or other network protocol users. All NetWare jobs are spooled through the Novell
server and delivered to the printer when it is available.
Quick Tips:
1. The default IP address of print servers is 0.0.0.0.
2. Refer to the printer User's Guide "1.2 Configuring the Printer on a Network"
for information on how to configure IP address information using the printer
control panel.
3. The default password for print servers is "access".
You can set the Netware environment easily by using the Netware Quick Setup
option in the BRAdmin software. To start Netware Quick Setup, start the BRAdmin
software and select the printer icon you wish to configure. Select "Netware Quick
Setup" in the control menu. Enter the administrator's password and then follow the
instructions on the screen.
6-1
Using in NetWare Environment
The printer supports the following versions of NetWare:
NetWare 3.12/3.2 (bindery service)
NetWare 4.1/4.11/4.2/5 (bindery service)
NetWare 4.1/4.11/4.2/5 (directory service)
Directory service (NDS) and bindery service support the following modes
respectively:
Queue Server mode in which the printer functions as a print server
Remote printer mode in which the printer functions as a remote printer
The printing procedure of the two modes is explained below. Decide on the mode to
use before you install the printer.
Queue Server Mode (Recommended)
In the Queue Server mode, the printer functions as the print server by retrieving and
printing print jobs from the print queues on the file server. As it fully utilizes the
printer functions, the system capacity of this mode is better than that of the remote
printer mode. However, the printer uses one user license on the file server.
Remote Printer Mode
In the remote printer mode, the print server running on the file server sends jobs to
the printer. The printer prints out the jobs retrieved from the print server.
In this mode, the printer does not use up any user license of the file server.
To install your printer in a NetWare environment, you must ensure that you log on as
SUPERVISOR (for NetWare 3.x) or ADMIN (for NetWare 4.x 5.x).
6-2
Interface
The following frame types are supported:
Ethernet II specifications
IEEE802.3 specifications
IEEE802.2 specifications
SNAP specifications
The frame types are automatically detected. However, if you wish to select a specific
frame type, use the BRAdmin software, the control panel, a web browser or the
BRAdmin Professional software.
Configuring NetWare Systems
1. Start the BRAdmin software and select the printer icon you wish to
configure Click the Configure Device icon.
2. Enter the password and click OK. (The default password is "access".)
3. Select the Netware tab.
4. Select the Operating Mode you want to use.
For directory service:
When you select NDS Queue Server or NDS Remote Printer see "Configuring in
Directory Service (NDS)" in this chapter.
For bindery service:
When you select Bindery Queue Server or Bindery Remote Printer see "Configuring
in Bindery Service", in this chapter.
6-3
Configuring in Directory Service (NDS)
We have to create the print server, printer, and each object of the queue
for this machine on the NetWare file server.
5. Click Print Environment Settings. The NetWare Print Environment Settings
dialog box is displayed.
Creating the Print Server Object
6. Click the Create button.
If you are in remote printer mode, you can also select the print server
that is already created. For the procedure, refer to the online Help file.
The Input Name dialog box is displayed.
7. Click the Select button.
8. In the Select Object dialog box, select the context to create the object, and
click the OK button.
9. Check that the selected object name is displayed in the Context of the Input
Name dialog box, enter the print server name in Name, and then click the
OK button. Example: BRN_4000F4
The print server name will be entered in Print Server of the NetWare
Print Environment Settings dialog box.
6-4
Creating Printer Object
10. Click the Create button. The Input Name dialog box is displayed.
11. If Context is correctly set, enter the printer name in the Name field, and click
the OK button. Example:
BRN_4000F4-P
The Printer Name will be entered in Printer name of the NetWare Print
Environment Settings dialog box.
Creating Print Queue Object
12. Click the Create button. The Input Name dialog box is displayed.
13. If Context is correctly set, enter the print queue name in the Queue Name
field, and click OK. Example: BRN_4000F4-Q
14. Click the Select button on the right of Queue Volume box.
15. In the Select Object dialog box, select the volume of the created object, and
then click the OK button.
16. Check that the selected object name is displayed in Queue Volume of the
Input Name dialog box, and then click OK.
The Print Queue name will be entered in Queue of the NetWare Print
Environment Settings dialog box.
17. When the print server, printer and queue are all set, click the OK button.
You can specify users that can be connected to the queue by clicking the
User button.
6-5
18. Check that the settings specified in the NetWare Print Environment Settings
dialog box are entered in the NetWare tab of the Configure dialog box as
follows:
Example:
Item
Print Server Name
Queue Server Mode
BRN_4000F4
Remote Printer Name
NDS Tree Name
Context Name
--BTREE
0U=SALES.
0=BROTHER
Remote Printer Mode
CLEVER-PS (selected
from already existing
print server)
BRN_4000F4-P
BTREE
0U=SALES.
0=BROTHER
19. Click the Netware Control tab.
20. Enter the required item and click the OK button.
21. When you use Remote Printer mode, reboot the Netware print server on the
Netware file server.
6-6
Configuring in Bindery Service
We have to create the print server, printer, and each object of the queue
for this printer on the NetWare file server.
1. Click Print Environment Settings.
Creating the Print Server Object
2. Click the Create button.
If you are in remote printer mode, you can also select the Print Server
that is already created. For the procedure, refer to the online Help file.
The Input Name dialog box is displayed.
3. Click the Select button.
4. In the Select Object dialog box, select the server to create the object, and
click the OK button.
5. Check that the selected object name is displayed in server of the Input Name
dialog box, enter the print server name in Name, and then click the OK
button. Example: BRN_4000F4
The Print Server name will be entered in Print Server of the NetWare
Print Environment Settings dialog box.
6-7
Creating Printer Object
6. Click the Create button. The Input Name dialog box is displayed.
7. Enter the printer name at Name, and click the OK button. Example:
BRN_4000F4-P
The Printer Name will be entered in Printer name of the NetWare Print
Environment Settings dialog box.
Creating Print Queue Object
8. Click the Create button. The Input Name dialog box is displayed.
9. Enter the print queue name and click OK. Example: BRN_xxxxxx-Q
The queue name will be entered in Queue Name of the NetWare Print
Environment Settings dialog box.
10. When the print server, printer and queue are all set, click the OK button.
You can specify users that can be connected to the queue by clicking the
User button.
11. Check that the settings specified in the NetWare Print Environment Settings
dialog box are entered in the NetWare tab of the Configure dialog box as
follows:
Example:
Item
Print Server Name
Queue Server Mode
BRN_4000F4
Remote Printer Name
File Server
--CLEVER
Remote Printer Mode
CLEVER-PS (selected
from already existing
print server)
BRN_4000F4-P
CLEVER
12. Click the Netware Control tab.
13. Enter the required item and click the OK button.
14. When you use Remote Printer mode, reboot the Netware print server on the
Netware file server.
6-8
CHAPTER SEVEN
71
AppleTalk (EtherTalk) TCP/IP
Printing
Printing from a Macintosh
Overview
Print servers support the AppleTalk protocol running over Ethernet (also known as
EtherTalk). This allows Macintosh users to print at the same time as all other
Ethernet network using the AppleTalk (also referred to as EtherTalk) protocol.
With the release of Mac OS 8.6 or later, Apple introduced a TCP/IP printing
capability. This allows Macintosh users to send print jobs using the TCP/IP protocol.
Quick Tips:
1. The default name that will appear in the Chooser of a Macintosh will usually
be BRN_xxxxxx_P1_AT (where xxxxxx is the last 6 digits of the Ethernet
address)
2. From a Macintosh network, the easiest way to change this name is to assign
an IP address to the printer and then use a Web browser to change the name.
Connect to the print using a web browser and then click on " Network
Configuration " enter the password, then select "Configure AppleTalk",
Click "BRN_xxxxxx_P1_AT", then on Service Name, enter the new name
that you wish to appear in Chooser. Then click on "Submit".
3. Mac OS 8.6 or later supports TCP/IP printing.
4. The default password for print servers is "access".
5. The default IP address of print servers is 0.0.0.0. To change it, use the
BRAdmin application, the printer control panel or let your DHCP server
allocate an IP address to the printer.
7-1
Macintosh Configuration
<For Mac OS 8.6 – 9.2 users only>
Before you try to use the print server, you must firstly enable the AppleTalk protocol
from the AppleTalk Control Panel on the Macintosh. Refer to "Setting up
AppleTalk" in "Mac Help" on your Macintosh.
How to set AppleTalk active (For Mac OS X users)
1. Choose System Preferences from the Apple menu.
2. Click Network.
3. Make sure that AppleTalk is chosen in the Show pop-up menu for the
desired network interface.
4. Click the AppleTalk tab.
5. Verify that the checkbox for "Make AppleTalk Active is selected.". If it is
not, click to select it and then click Apply Now.
Operation
Once the print server is installed and the printer is powered on, the print server
AppleTalk service name (default is BRN_xxxxxx_P1_AT, where "xxxxxx" is the last
six digits of the Ethernet address (MAC address) should appear in the Chooser.
You can find the service name and MAC address by printing out the printer
configuration page. Refer to the printer User's Guide "8.4.1 Confirming Printer
Configuration and Network Settings".
7-2
How to Select the Print Server (AppleTalk)
<For Mac OS 8.6 – 9.2 users only>
1. Open the Chooser from the Apple Menu on the Macintosh
Click the AdobePS icon and then select BRN_xxxxxxP1_AT. (xxxxxx are
the last six digits of the Ethernet address.)
2. Close the Chooser. Setup is now complete.
<For Mac OS X users only>
1. Open the Macintosh HD icon.
2. Open the Applications folder.
3. Open the Utilities folder.
4. Open the Print Center icon.
5. Click the Add Printer button.
6. Select "Apple Talk".
7. Select BRN_xxxxxx_P1_AT and then click the Add button.
8. Select "Quit Print Center" from the Print Center menu. The setup is now
complete.
If you cannot see the print server, first make sure that your cabling is correct and that
you have enabled EtherTalk from your Macintosh Network Control Panel. You may
also need to force the print server into the correct AppleTalk zone using the
BRAdmin application or a web browser.
7-3
How to Select the Print Server (TCP/IP)
Apple has developed the "Desktop Printer" utility, this can be found from the Apple
menu (this is only available from Mac OS 8.6 or later). When you run it you will see
the following screen:
The screen shows in this section are from Mac OS 9. The screens on your Macintosh
may vary depending on your Macintosh Operating System.
1. Select the "Printer (LPR)" option and click "OK". You will then see the
following
7-4
2. At this point we must select the correct PPD file for the printer and also
configure the correct LPR information. Click the "Change" button in the
"PostScript Printer Description (PPD) File" section. Insert the CD-ROM that
contains the PPD file for the printer and select the appropriate PPD file.
3. Now select the "Change" button below the "LPR Printer Selection" text.
4. You must then enter the IP address and service name of details of the printer.
When specifying the "Queue", use the value "BRN_xxxxxx_P1_AT" where
xxxxxx are the last 6 digits of the Ethernet address.
If you do not specify the correct value the printer may not print, or it may not print
the data correctly. Please ensure that the value you enter here matches with the
Service name of the printer.
5. Click "OK" to go back to the previous screen.
6. You are now ready to create the printer for use. To do that, click the
"Create" button and you will see the following:
7. Enter the name of the printer in the "Save desktop printer As:" option and
click on "Save".
8. We must now make this our default printer by clicking the printer name once
and then select "Printing" and "Set Default Printer".
9. Whenever you send a print job, the printer that you just created will be used.
7-5
Changing the Configuration
From a Macintosh, the easiest way to change the printer or print server parameters is
to use a web browser.
Simply connect to the printer using the format: http://ip_address
where ip_address is the address of the printer.
PC users can also use the BRAdmin application to change printer and print server
details.
Other Sources of Information
1. Visit http://solutions.brother.com/ for more information on network printing.
2. Refer to the printer User's Guide "1.2 Configuring the Printer on a Network"
for information on how to configure IP address information using the printer
control panel.
3. Refer to chapter 8 of this guide for more information about Web Based
Management.
7-6
CHAPTER EIGHT
81
Web Based Management
How to Use a Web Browser to Manage Your
Device
Overview
A standard World Wide Web Browser (we recommend Netscape Communicator 4.06
or Internet Explorer 4.01 or later) can be used to manage your printer using the
HTTP (Hyper Text Transfer Protocol). You can get the following information from
the printer using a web browser.
1. Printer status information
2. Change network and printer configuration details
You must use the TCP/IP protocol on your network and have a valid IP address
programmed into the print server and computer.
Quick Tips:
1. The default IP address of print servers is 0.0.0.0.
2. Refer to the printer User's Guide "1.2 Configuring the Printer on a Network"
for information on how to configure IP address information using the printer
control panel.
3. The default password for print servers is "access".
4. You can use a web browser on most computing platforms, for example,
Macintosh and Unix users are also cable to connect to the printer and
manage it.
5. You can also use the BRAdmin application to manage the printer and
network configuration.
8-1
How to Connect to Your Printer Using a Browser
Type "http://(your printer IP Address)/" into your browser (you can also use the
NetBIOS name of the print server, if you are in Microsoft Windows
domain/Workgroup environment). Enter the DNS name of the printer if connecting
to a network that uses the DNS protocol.
Click on the links to manage different aspects of the printer. Refer to the help file
about this Web browser.
When you access to the print server using Web browser, do not use the PROXY
server.
Other Sources of Information
1. Visit http://solutions.brother.com/ for more information on network printing.
2. Refer to the printer User's Guide "1.2 Configuring the Printer on a Network"
for information on how to configure IP address information using the printer
control panel.
8-2
CHAPTER NINE
91
TCP/IP Configuration
Assigning TCP/IP Information
Overview
The TCP/IP protocol requires that each device on the network have it's own unique
IP address. Use the following information to learn about IP address configuration.
The Print server has a default IP address of 0.0.0.0, however, you can easily change
this IP address number to match with the IP address details of your network. This can
be done in any of the following ways:
1. Printer control panel
2. DHCP
3. BRAdmin application (for Windows 95/98/Me/NT 4.0/2000/XP ONLY if
your PC is using the IPX/SPX protocol).
Other ways to CHANGE the IP address once it is already set:
1. HTTP (Web browser)
2. Other SNMP based management utility
These configuration methods are described in the following paragraphs.
The IP address you assign to the print server must be on the same logical network as
your host computers, if it is not, you must properly configure the subnet mask and
the router (gateway).
9-1
Using the Printer Control Panel to Allocate an IP
Address
Refer to the printer User's Guide "1.2 Configuring the Printer on a Network" about
how to configure IP address information using the printer control panel. By using the
control panel of the printer, you can program the IP address details at the same time
that other printer parameters are configured.
Changing the Default IP Address Using the
BRAdmin
Start the BRAdmin utility (from Windows 95/98/Me, NT4.0, Windows 2000/XP).
The BRAdmin application can use the IPX/SPX or TCP/IP protocols to communicate
with the print server. To change the default IP address, 0.0.0.0, use the IPX/SPX
protocol.
9-2
Using BRAdmin and the IPX/SPX Protocol to Set
the IP Address
If your PC has Novell Netware Client software and is using the IPX/SPX protocol,
do the following:
1. Select IPX/SPX filter in the left frame of the main window.
2. Check the print server name (the default node name will be BRN_xxxxxx,
where "xxxxxx" is the last six digits of the Ethernet address (MAC address))
If you cannot find your server name, select the "Device" menu and choose "Search
Active Devices" (you can also press the F4 key) and try again.
You can find the node name and MAC address by printing out the printer
configuration page. Refer to the printer User's Guide "8.4.1 Confirming Printer
Configuration and Network Settings".
3. Select the print server that you wish to configure and double click it. You
will be asked for a password. The default password is "access".
4. Select the TCP/IP tab and set the IP address, Subnet mask and Gateway as
needed.
5. Click OK.
Using BRAdmin and the TCP/IP Protocol
to Set the IP Address
If your PC has only the TCP/IP protocol, do the following:
1. Select TCP/IP filter in the left frame of the main window.
2. Select the "Device" menu and choose the "Search Active Devices".
If the print server is set to factory default settings, or your printer IP address is not
appropriate to your network environment, the print server will not appear in the
BRAdmin screen. Set the correct IP address to your network environment using
IPX/SPX filter or printer control panel.
3. Select the print server that you wish to configure and double click it. You
will be asked for a password. The default password is "access".
4. Select the TCP/IP tab and set the IP address, Subnet mask and Gateway as
needed.
5. Click OK.
9-3
Using DHCP to Configure the IP Address
Dynamic Host Configuration Protocol (DHCP) is one of several automated
mechanisms for IP address allocation. If you have a DHCP Server in your network
(typically a Unix, Windows NT/2000/XP or Novell Netware network) the print
server will automatically obtains its IP address from DHCP server and register its
name with any RFC 1001 and 1002-compliant dynamic name services.
Other Source of Information
Visit http://solutions.brother.com/ for more information on TCP/IP protocol.
9-4
101
CHAPTER TEN
Troubleshooting
Overview
This chapter describes procedures for troubleshooting problems you may encounter
with a print server, it is divided into the following sections:
1. Installation Problems
2. Intermittent Problems
3. Protocol-Specific Troubleshooting
10-1
Installation Problems
If you cannot print over the network, check the following:
1. Make sure that the printer is powered on, is on-line and ready to print.
Verify that the printer and the configuration are good by printing the printer
configuration list. Refer to the printer User's Guide "8.4.1 Confirming
Printer Configuration and Network Settings" If the test fails, check:
2. If the configuration page prints but you cannot print documents, try the
following
If none of the following steps are successful, there is almost certainly a hardware or
network problem.
a.
If you are using TCP/IP:
Try pinging the print server from the host operating system command
prompt with the command:
ping ipaddress
Where ipaddress is the print server IP address (note that in some
instances it can take up to two minutes for the print server load its IP
address (after setting the IP address). If a successful response is received,
then proceed to the UNIX, TCP/IP Windows NT/LAN Server,
Windows98/95/Me Peer to Peer (LPR), Internet Printing or Web
Browser troubleshooting section. Otherwise, proceed to step 3, and then
go to TCP/IP Trouble shooting section.
b.
If you are using Novell system:
Verify that the print server can be seen on the network. To do this, login
as the SUPERVISOR (not as someone with supervisor privileges) or
ADMIN (for Netware 4 or later servers), go into PCONSOLE or
NWADMIN, select PRINT SERVER INFORMATION, and select the
name of the print server (make sure that you have entered the print
server name). If you can see Print Server Status and Control in the
menu, then the print server is visible to the network, proceed to the
Novel NetWare Installation Troubleshooting Section. Otherwise, go to
step 3.
c.
If you are running AppleTalk for Macintosh:
Make sure that you can see the print server name under the
LaserWriter8 icon in the Chooser. If it is visible, then the connection is
good, so proceed to the AppleTalk for Macintosh Section. Otherwise,
go to step 3.
10-2
3. If you cannot make any of the connections in step 2, check the following:
a. Make sure the printer is powered on and on-line.
b. Verify the cabling, network connection, referring to printer
configuration page and make sure that the "Ethernet Mode" is not set to
"unknown". If the "Ethernet Mode" is set to "unknown", printer cable
may not be connected to the printer.
c. Check to see if there is any LED activity.
NC-3100s has two LEDs.
•
Green LED
This LED is on if there is a valid connection to the network 100BaseTX.
•
Orange LED
This LED will be on or blink if the print server is connected to a
10BaseT or 100BaseTX network.
4. If you are using a repeater or hub, make sure that SQE (heartbeat) is turned
off at the hub. Also, if you have a hub or multi-port repeater, verify that the
hub or repeater port is good by trying the print server on a different port or
on the other hub or multi-port repeater.
5. If you have a bridge or router located between the print server and host
computer, make sure that the device is set up to allow the print server to
send and receive data from the host. For example, a bridge can be set up to
only allow certain types of Ethernet addresses to pass through (a process
known as filtering); therefore, such a bridge must be configured to allow
print server addresses. Likewise, a router can be set up to pass only certain
protocols, so be sure that the desired protocol can be passed through to the
print server.
6. If the job exits the queue but does not print, make sure that you are not
trying to print a text job to a PostScript printer. If you have a printer that is
capable of automatic language switching, make sure that the printer is not
forced into PostScript mode.
10-3
Intermittent Problems
If the print server and printer start up OK, but you intermittently have problems
printing, check the following:
1. If you can print small jobs but large graphics jobs are distorted or incomplete,
make sure that you have adequate memory in your printer and the latest
printer driver installed on your computer. The latest Brother printer drivers
can be downloaded from http://solutions.brother.com/.
2. Check the individual protocol troubleshooting sections in this chapter for
additional causes of intermittent printer problems.
TCP/IP Troubleshooting
If you are using TCP/IP and cannot print to the print server and you have checked the
hardware and network as described in the previous steps, then check the following:
It is always a good idea to try following in order to eliminate the possibility of Setup
errors.
Turning off the printer and then again,
Deleting and recreating the print server and creating a new print queue in order to
eliminate the possibility of setup errors.
1. The problem may be the result of mismatched or duplicate IP address.
Verify that the IP address is correctly loaded into the print server (via the
configuration page. Make sure that no other nodes on the network have this
address (DUPLICATE IP ADDRESS ARE THE BIGGEST CAUSE OF
TCP/IP PRINTING PROBLEMS).
2. Make sure that the TCP/IP protocol of the print server is enabled.
3. Verify that host computer and the print server are either on the same subnet,
otherwise that the router is properly configured to pass data between the two
devices.
10-4
UNIX Troubleshooting
1. Make sure that the /etc/printcap file (if applicable) is typed in correctly. In
particular, look for missing ":" and "\" characters, because a small error
anywhere in the file can have major consequences. Also check the /usr/spool
directory to make sure that you have created a valid spool directory.
2. If you are using a Linux operating system, the X-Window Print tool program
that is included with Linux may not properly configure the etc/printcap file
for lpd operation, then you might also edit the etc/printcap file and change
the following line in the entry for the printer.
if
:lp = /dev/null: \
then to
:lp = :\
3. If you are using a Berkeley-based UNIX, make sure that the daemon is
started on Berkeley based systems with the command lpc start printer, where
printer is the name of the local print queue.
4. If you are using an AT&T-based UNIX, make sure the printer is enabled
(enable printer, where printer is the name of the local print queue).
5. Make sure that the lpr/lpd remote line printer service are running on the host
computer (refer to your host computer documentation for information on
how to do this).
6. If you are using Sun Solaris V2.4 or earlier, there is a bug which causes long
print jobs to fail when using a print server. If you are having trouble printing
long jobs (over 1MB), add the line mx#0 to your etc/printcap file entry.
7. If you cannot print from DEC TCP/IP Service for VMS (UCX), make sure
that you have version 2.0B or later of this software, because earlier versions
will not work with print servers.
10-5
Windows NT/LAN Server (TCP/IP) Troubleshooting
If you are having trouble printing with Windows NT or LAN Server, check the
following:
1. Make sure that TCP/IP and TCP/IP print service are installed and running on
the Windows NT system or the LAN Server file server.
2. If you are using DHCP and you have not created a reservation for the print
server, make sure that you enter the NetBIOS name of the print server in the
"Name or address of server providing lpd" box.
Windows 95/98/Me Peer-to-Peer Print (LPR)
Troubleshooting
If you are having trouble printing on a Windows 95/98/Me Peer-to-Peer network
(LPR method), check the following:
1. Make sure that the Brother LPR Port driver is correctly installed and
configured according to the Windows 95/98/Me Peer-to-Peer chapter.
2. Try to turn the Byte Count on in the “Configure port” of printer driver
properties.
You may find that during the installation of BLP software, the screen that prompts
you for a Port name is not displayed. This may happen on some Windows 95/98/Me
computers. Press the ALT and TAB keys to make it appear.
10-6
Windows 95/98/Me/NT 4.0 Peer-to-Peer Print
(NetBIOS) Troubleshooting
If you are having trouble printing on a Windows 95/98/Me/NT 4.0 (or later) Peer-toPeer network (NetBIOS), check the following:
1. Make sure that the Brother NetBIOS Port driver is securely installed and
configured according to the Windows 95/98/Me/NT 4.0 Peer-to-Peer
(NetBIOS) chapters. You may find that during the installation of the port
driver, the screen that prompts you for a Port name is not displayed. This
happens on some Windows 95/98/Me/NT 4.0 computers. Press the ALT and
TAB keys to make it appear.
2. Make sure that the print server is configured to be in the same workgroup or
domain as the rest of your computers. It may take several minutes for the
print server to appear in the network neighborhood.
10-7
Windows 2000/XP IPP Troubleshooting
Make sure that the URL setting for IPP is set to http://ip_address:631/ipp
(enter your printer IP address to "ip_address").
Novell NetWare Troubleshooting
If you cannot print from NetWare and you have checked the hardware and network
as described in the previous steps, first verify that the print server is attached to the
server queue by going to PCONSOLE, selecting PRINT QUEUE INFORMATION,
and then CURRENTLY ATTACHED SERVERS. If the print server does not appear
in the list of attached servers, then check the following:
It is always a good idea to try followings in order to eliminate the possibility of setup
errors
•
Turning off the printer and then on again to force to rescan the Netware queue.
•
Deleting and recreating the print server and creating a new print queue in order
to eliminate the possibility of setup errors.
1. If you changed the login password, you must change the password in both
the print server by using a web browser or the BRAdmin application and in
the file server (using the PCONSOLE Print Server Information Change
Password command).
2. If you created the print queue using PCONSOLE and instead of BRAdmin,
make sure that you have selected the appropriate Queue at the Netware
Environment button in Netware tab on BRAdmin application.
3. Have you exceeded your NetWare user limit?
4. Make sure that the print server name you used in PCONSOLE exactly
matches the name that is configured in the print server, and make sure it is
defined as a Queue Server for the print queue.
5. If you are running both 802.3 and Ethernet II frames on different file servers
on your network, there is a possibility that the print server may not make a
connection to the desired file server. Try forcing the frame type to the
desired one using a Web browser.
6. If you are using DOS CAPTURE statement and losing portions of your print
job, try setting the TIMEOUT parameter in your CAPTURE statement to a
higher value (at least 50 seconds for Windows).
10-8
AppleTalk Troubleshooting
If you cannot print from an AppleTalk for Macintosh computer and you have
checked the hardware and network as described in the previous steps, then check the
following:
1. Make sure that you are running Phase 2 AppleTalk and that you have
selected the correct network interface from the AppleTalk Control Panel on
the Macintosh.
2. Make sure that the AppleTalk protocol of the print server is enabled.
3. If you have a large network, make sure that you have the Laser Writer V8.xx
or equivalent driver, since earlier versions may cause PostScript errors. Also,
verify that you get the correct printer information when you select Printer
Info from the Setup button in the Chooser.
4. Make sure that you have selected the correct Printer Description File (PPD)
from the Chooser (otherwise PostScript errors may result)
5. Verify that you have selected the correct AppleTalk zone. Because the print
server gets its zone information from router broadcasts, it may not be in the
zone you expect, and will therefore not show up in the Chooser. If this is the
case, you may need to force the zone name using BRAdmin application or a
web browser.
Web Browser Troubleshooting (TCP/IP)
1. If you can not connect to the print server using your web browser it may be
worth checking the Proxy Settings of your browser. Look in the Exceptions
setting and if necessary, type in the IP address of the print server. This will
stop your PC from trying to connect to your ISP or proxy server every time
you wish to look at the printer server.
2. Make sure that you are using the proper Web Browser, we recommend
Netscape Navigator version 4.06 or later/ Microsoft Internet Explorer
version 4.01 or later.
10-9
I1
INDEX
L E D .......................................................................... 1 0 -3
L in u x ................................................................... 1 -1, 1 -5
lp c ...................................................................... 1 -4, 1 -1 3
lp sta t ............................................................................1 -4
A
A IX ............................................................................. 1 -3
A IX 4 .0 ....................................................................... 1 -7
A p p leT a lk ....................................... 7 -1, 7 -3, 1 0-2 , 1 0-9
A R P ............................................................. 1 -2, 9 -1, 9-4
M
M a c O S 8 .6 ......................................................... 7 -1, 7 -4
M a cin to sh ...................................................................7 -1
M icro soft In tern et E x p lo rer ....................................2 -1
M icro soft In tern et P rin t S erv ices ................... 2 -1, 3 -1
M icro soft T C P /IP p rin tin g ......................................2 -1
B
B erk eley U N IX .......................................................... 1 -1
B O O T P ...............................................................1 -2, 9 -4
B R A d m in ................................................................... 9 -2
B ro th er L P R p o rt ..................................................... 3 -3
B ro th er N etB IO S P o rt M o n ito r ......................4 -2, 4 -4
B ro th er P eer-to -P eer ................................................ 3 -3
B ro w ser ...................................................................... 8 -2
N
N E T U S E ....................................................................4 -7
N etB IO S ............................................. 2 -6, 4 -1, 4-7 , 1 0 -7
n etw o rk n eig h b o rh o o d .............................................4 -1
N o v ell ....................................................................... 1 0 -2
N o v ell N etW a re ...................................................... 1 0 -8
N T 4 .0 ..........................................................................2 -1
C
C F G T C P .................................................................. 1 -1 2
C h o o ser ...................................................................... 7 -1
O
D
O S /2 .............................................................................2 -8
O S /2 W a rp ..................................................................4 -7
O S /2 W a rp S erv er ............................................. 2 -1, 2 -8
O S /4 0 0 ...................................................................... 1 -1 2
D E C .......................................................................... 1 -1 0
D esk to p P rin ter ......................................................... 7 -4
D H C P ........................................... 1 -2, 3 -1, 4-1 , 9 -1 , 9 -4
D N S ............................................................................. 8 -2
D O M A IN ................................................................... 4 -2
D O S ............................................................................ 4 -1
P
E th erT a lk ............................................................7 -1, 7 -3
p a ssw o rd ...................................... 1 -1, 2 -1, 3-1 , 4 -1 , 5 -1
P eer-to -P eer P rin tin g ................................................3 -1
p in g ........................................................................... 1 0 -2
p rin tca p ......................................................................1 -4
H
R
h o sts ............................................................................ 3 -2
H P d istrib u ted p rin t serv ice .................................... 1 -6
H P /U X .................................................................1 -3, 1 -6
H T T P ...................................................................8 -1, 9 -1
H y p er T ex t T ra n sfer P ro to co l ................................ 8 -1
R F C 1 0 0 1 ....................................................................9 -4
rlp sta t ..........................................................................1 -4
E
S
IB M L A N S erv er ...................................................... 2 -1
IB M R S /6 0 0 0 A IX .................................................... 1 -7
IB M /A S 4 0 0 .............................................................. 1 -1 2
IIS ........................................................................2 -1, 3 -1
In tern et P rin tin g ....................................................... 5 -1
IP P ...................................... 2 -1, 2 -4, 3-1 , 5 -1 , 5 -2 , 1 0 -8
sa m ..............................................................................1 -6
S C O U N IX ..................................................................1 -9
S C O A D M IN ...............................................................1 -9
S erv er M essa g e B lo ck ...............................................4 -1
sm a ller n etw o rk s .......................................................3 -1
S M B ..................................................................... 4 -1, 4 -7
sm it ..............................................................................1 -7
S u n S o la ris 2.x ...........................................................1 -8
sy sa d m sh .....................................................................1 -9
L
T
L A N S erv er ........................................................2 -8, 4 -7
T G V 's M u ltin et....................................................... 1 -1 0
I
I-1
U
U N IX .......................................................................... 1 -1
W
W eb b ro w ser ............................................................. 9 -1
W in d o w s 2 0 0 0 /X P p rin tin g ..................................... 2 -3
W in d o w s 2 0 0 0 /X P .............................................2 -1, 3 -1
W in d o w s 2 0 0 0 /X P P rin tin g ..................................... 2 -5
W in d o w s 9 5 /9 8/M e ................................................... 3 -1
W in d o w s N T 3 .5 1 ..................................................... 2 -1
W in d o w s N T 3 .5 x ..................................................... 2 -1
W in d o w s N T 4 .0 P rin tin g ......................... 2 -5, 2 -6, 2-7
W o llo n g o n g 's P A T H W A Y .................................... 1 -1 1
W O R K G R O U P ......................................................... 4 -2
I-2
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