Viewsonic VP2768-4K-S MONITOR User Guide

Viewsonic VP2768-4K-S MONITOR User Guide

VP2768-4K Display

User Guide

IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in a safe manner, as well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website. “Antes de operar su equipo lea cu idadosamente las instrucciones en este manual” Model No. VS17380 P/N: VP2768-4K

Thank you for choosing ViewSonic

As a world leading provider of visual solutions, ViewSonic is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic product you have chosen will serve you well. Once again, thank you for choosing ViewSonic !

Contents

1. Cautions and Warnings ..................................... 1 2. Getting Started ................................................... 4

2-1. Package Contents ............................................................. 5 2-2. The Exterior of the Monitor ................................................ 6 2-3. Hardware Installation ........................................................ 7 2-4. Quick Installation ............................................................. 14 2-5. Power On ........................................................................ 17

3. Adjusting the Screen Image ............................ 18

3-1. Using the Control Panel .................................................. 18 3-2. Monitor Optimization ....................................................... 22 3-3. Driver Installation (Windows 10 Setup) ........................... 22 3-4. Setting the Timing Mode ................................................. 24 3-5. Additional Software Installation (Optional) ...................... 25 3-6. Monitor Firmware Update (Optional) ............................... 26 3-7. Auto Pivot (Optional) ....................................................... 28 3-8. Colorbration (Optional) .................................................... 29

4. OSD Menu Introduction ................................... 30

4-1. OSD Menu Tree .............................................................. 30 4-2. OSD Menu Explanation ................................................... 38 4-3. Monitor Setting Management .......................................... 45 4-4. OSD and Power Lock Settings ........................................ 46

5. Specifications ................................................... 47 6. Troubleshooting ............................................... 49 7. Cleaning and Maintenance .............................. 50

Safe Cleaning Practices ......................................................... 50 iii

8. Compliance Information .................................. 52

8-1. FCC Compliance Statement ........................................... 52 8-2. Industry Canada Statement ............................................ 53 8-3. CE Conformity for European Countries ........................... 53 8-4. Declaration of RoHS2 Compliance ................................. 54 8-5. Indian Restriction of Hazardous Substances .................. 56 8-6. Product Disposal at End of Product Life ......................... 56

9. Copyright Information ...................................... 57

Customer Service ................................................................... 58 Limited Warranty ..................................................................... 61 Mexico Limited Warranty ........................................................ 66 iv

1. Cautions and Warnings

1. Read these instructions completely before using the equipment.

2. Keep these instructions in a safe place.

3. Heed all warnings and follow all instructions.

4. Sit at least 18” / 45cm from the monitor.

5. When installing the monitor, please leave 10cm of open space around the monitor for ventilation safety purposes.

6. Always handle the display with care when moving it.

7. Exercise caution when removing the rear cover of the monitor. This monitor contains high-voltage parts.

8. Do not use this equipment near water. To reduce the risk of fire or electric shock, do not expose the monitor to rain or moisture.

9. Avoid exposing the monitor to direct sunlight or other sources of sustained heat. Do not install near any heat sources such as radiators, heat registers, stoves, or other devices (including amplifiers) that may increase the temperature of the monitor to dangerous levels.

10. Clean with a soft, dry cloth. If further cleaning is required, see “Cleaning the Display” in this guide for further instructions.

11. Avoid touching the screen. Skin oils are difficult to remove.

12. Do not touch, rub or apply pressure to the monitor screen, as it may permanently damage the screen.

13. Place the monitor in a well-ventilated area. Do not place anything on the display that prevents heat dissipation.

14. Do not place heavy objects on the display, video cable, or power cord.

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15. If smoke appears, an abnormal noise, or a strange odor is present, immediately switch the display off and call your dealer or ViewSonic. It is dangerous to continue using the display.

16. Do not attempt to circumvent the safety provisions of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade and the third prong are provided for your safety. If the plug does not fit into your outlet, obtain an adaptor and do not attempt to force the plug into the outlet.

17. When connecting to a power outlet, DO NOT remove the ground prong. Please ensure grounding prongs are NEVER REMOVED.

18. Protect the power cord from being treaded upon or pinched, particularly at the plug, and at the point where it emerges from the equipment. Be sure that the power outlet is located near the equipment so that it is easily accessible.

19. Only use attachments/accessories specified by the manufacturer.

20. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the equipment. When a cart is used, use with caution when moving the cart/equipment combination to avoid injury from tipping over. 21. Unplug this equipment when it will be unused for long periods of time.

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22. Refer all servicing to qualified service personnel. Service will be required when the unit has been damaged in any way, such as: if the power-supply cord or plug is damaged, if liquid is spilled onto or objects fall into the unit, if the unit is exposed to rain or moisture, or if the unit does not operate normally or has been dropped.

23. Excessive sound pressure from ear-/headphones can cause hearing damage /hearing loss. 24. Adjustment of the volume control as well as the equalizer may increase the ear-/ headphones output voltage and therefore, the sound volume level. 25. The factors influencing the ear-/headphones output other than those specified by the manufacturer (e.g. operating system, equalizer software, firmware, driver) may increase the ear-/ headphone output voltage and therefore, the sound volume level. 3

2. Getting Started

Should problems arise and the product you have purchased needs to be returned for any reason, please keep the original packaging, registration form, and receipt. Having these items will make it easier for you to verify your product and repair, refund and/or return your product to you.

If you have any problems with your product or questions that have not been addressed in the User Guide, please contact customer service for help.

Important! Save the original box and all packing material for your future shipping needs.

NOTE:

The word “Windows” in this user guide refers to Microsoft Windows operating system.

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2-1. Package Contents

Your monitor package includes: • Monitor • Power cord • Video cable 1 • USB cable • Quick Start Guide • ViewSonic CD - User Guide - INF/ICM files 2 - Registration information - Additional software (Optional)

NOTE:

1 The video cables included in your package may vary depending on your country. Please contact your local reseller for more information.

2 The INF file ensures compatibility with Windows operating systems, and the ICM file (Image Color Matching) ensures accurate on-screen colors. ViewSonic recommends that you install both the INF and ICM files.

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2-2. The Exterior of the Monitor

A. Front B. Left and Right C. Rear

1 4

2 1

2 3

1. Control panel (Expanded in 3-1) 2. I/O port (input/output) This area should include all I/O connection options, as well as the power input connector (Expanded in 2-4) 3. Kensington security slot (Expanded in 2-3 section G) 4. This is the VESA wall mounting area on the back of the moitor*. For the VESA wall mounting installation steps, please see 2-3 section F for additional instructions. *VESA wall mount capability varies depending on model: some models will not have VESA wall mounting capability.

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2-3. Hardware Installation

A. Base Attachment Procedure

1

B. Base Removal Procedure

1 2 2 1 1 2 2 3 3

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C. Adjusting the Monitor’s Height

- Push the top of the monitor downward until it is at the desired viewing height for use.

- You can also pull the monitor back up, to the desired viewing height for use.

8 *This picture is for reference only

D. Adjusting the Angle

- After adjusting the monitor’s height, stand in front of the monitor so it is centered in front of you.

- The angle of the screen can be adjusted by moving the panel, angling it forward or back. It can be adjusted from -5° to 21° for a flexible, comfortable viewing experience*.

Rear Side Front Side *Adjustment angles vary depending on each individual model.

9 *This picture is for reference only

E. Pivot Feature

1. Lift/raise the monitor as high as it can go (max height).

2. Adjust the monitor, angling the top back and pull the bottom forward (see the below picture for reference).

10 *This picture is for reference only

3. Rotate the monitor clockwise and counterclockwise, (see the below picture for reference).

4. Finish the monitor installation by fully rotating the monitor 90°(see the below picture for reference).

11 *This picture is for reference only

F. Wall Mounting (Optional)

NOTE:

For use only with a UL Listed Wall Mount Bracket.

To obtain a wall-mounting kit or height adjustment base, contact ViewSonic ® or your local dealer. Refer to the instructions that come with the base mounting kit. To convert your display from a desk mounted to a wall-mounted display, do the following: 1. Find VESA compatible wall-mounting kit which meets the quaternions below,

Max Loading Hole pattern (W x H; mm) Interface Pad (W x H x D) Pad Hole Screw Q’ty & Specification

14kg 100mm x 100mm 115 mm x 115 mm x 2.6 mm Ø 5mm 4 piece M4 x 10mm 2. Verify that the power button is turned Off, then disconnect the power cord.

3. Lay the display face down on a towel or blanket.

4. Remove the base. (Screws removal might be required.) 5. Attach the mounting bracket from the wall mounting kit using screws of the appropriate length.

6. Attach the display to the wall, following the instructions in the wall-mounting kit.

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G. Using the Kensington Lock

The Kensington security connector is located on the back side of the monitor. For more information on installation and usage please visit the Kensington website at http://www. kensington.com.

Below is an example of setting up the Kensington lock on a table for your reference.

13 *This picture is for reference only

2-4. Quick Installation Connect Video Cable

1. Make sure both the LCD monitor and computer are turned OFF.

2. Remove rear panel covers if necessary.

3. Connect the video cable from the LCD monitor to the computer.

Audio out mini DP Power Connector HDMI DisplayPort USB 3.0 Upstream USB 3.0 Downstream 14

A. Power Cable (and AC/DC adapter if required)

Connect the female connector of AC power cord to the power connector of monitor, and the AC plug of AC power cord to the AC outlet.

B. Video and Audio Cable

Connect one end of the DisplayPort cable to the DisplayPort or mini DP connector on the rear of the monitor*. And connect the other end of the DisplayPort cable to the DisplayPort or mini DP connector on the computer.

For a computer or other source device with HDMI output, connect the HDMI cable to the HDMI connector on the rear of the monitor and the HDMI port of the computer or source device.

For a MAC with Thunderbolt output, connect the mini DP end of the “mini DP to DisplayPort cable” to the Thunderbolt output of MAC. And connect the other end of the cable to the DisplayPort connector on the rear of the monitor. Connect the one end of the audio cable to the audio out connector on the rear of the monitor. And connect the other end to the headphone, speaker bar or sound bar.

15 *This picture is for reference only

C. USB Cable

Connect the B type connector of USB cable to the USB 3.0 upstream port on the rear of the monitor. And connect the A type connector of USB cable to the USB downstream port on the computer.

A type B type

16 *This picture is for reference only

2-5. Power On Turn On LCD Monitor and Computer

Turn ON the LCD Monitor, then turn ON the computer. This particular order (LCD monitor before computer) is important.

NOTE:

Windows users may receive a message asking them to install the INF file. To access the file, please insert ViewSonic CD into Computer’s CD drive and locate within the following directory “:\ CD\vsfiles”.

If your computer does not have a CD-ROM drive, please refer to Customer Support page.

Windows Users: Set the Timing Mode

For instructions on changing the resolution and refresh rate, see the graphics card’s user guide.

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3. Adjusting the Screen Image

3-1. Using the Control Panel

Use the buttons on the front or rear control panel to display and adjust OSD…… 18

Bezel & OSD symbol explanation

The bezel symbol explanation is stated below: Standby Power On/Off

NOTE:

Power light Blue = ON Orange = Power Saving Display the Menu by pressing any square button.

Press the No. 5th square button to turn on/off Blue Light Filter function directly.

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The OSD Menu and OSD Quick-Menu Symbol explanations and their functional uses are stated below.

Activation symbol to turn the various modes on when operating the menu system.

Activation symbol to exit, go back or deactivate the desired function that is selected.

Scrolls through menu options and adjusts the monitor controls.

Symbol used to go back or revert back to the previously selected menu Information shortcut select button, which gives users access to the information of the monitor currently in use.

Main menu icon that allows users to access the main menu. Hold down the icon for a few seconds to turn off the main menu Left and right icons toggle your selected choice horizontally.

OSD quick menu selector, which increases or decreases the currently selected function 20

The Quick-Menu symbol explanation is stated below:

1. To display the Quick Menu, press any one of the squares on the slim bezel [ ].

NOTE:

All OSD menus and adjustment screens disappear automatically after about 15 seconds. This is adjustable through the OSD timeout setting in the setup menu.

2. After pressing one of the squares, you will see options appear for quick access. Preset Color Option Contrast/ Brightness Option Input Select Option Main Menu Access Exit 3. After the desired menu control is selected, use the your specified preference. Explanation.

symbols to navigate and adjust the monitor to Each menu function is explained in further detail in 4-2 OSD 4. To save the adjustments and exit, press [

X

] until the OSD disappears.

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3-2. Monitor Optimization

• Adjust the computer’s graphics card to support a recommended timing mode (refer to “Specifications” page for recommended resolution setting specific to your LCD monitor). To find instructions on “changing the refresh rate”, please refer to the graphics card’s user guide.

3-3. Driver Installation (Windows 10 Setup)

In order to install the driver, first connect your monitor to your PC, boot up your PC (make sure to first turn on the monitor first) and when the PC has finished booting up, your PC should auto- detect the monitor. If your monitor came with a ViewSonic driver installation CD, now is the time to insert the CD into your CD-ROM and follow the steps when prompted. If the CD does not properly install the driver, please download the driver from the ViewSonic website or visit a ViewSonic service center. If your PC did not come with an installation CD, your PC will automatically install the monitor driver, recognizing your ViewSonic monitor. 22

To ensure auto-detection is successful, go to ‘Advanced Display Settings’ under your system ‘Display Settings’ (screen resolution) window. There you can verify your ViewSonic monitor has been recognized by your PC in the ‘Color Management’ section of your advanced settings. VP2768-4K SERIES VP2768-4K SERIES.icm

If your PC has not auto-detected the monitor, but is still functioning, you can restart your computer and follow the steps above again. It is not imperative for your computer to detect the monitor for normal use, but it is recommended.

If you encounter additional problems or have questions, please contact Customer Support. 23

3-4. Setting the Timing Mode

Setting the timing mode is important for maximizing the quality of the screen image and minimizing eye strain. The timing mode consists of the resolution (example 1920 x 1080P) and refresh rate (or vertical frequency; example 60 Hz). After setting the timing mode, use the OSD (On-screen Display) controls to adjust the screen image.

For optimal picture quality, please use the recommended timing mode specific to your LCD monitor listed on the “Specification” page.

To set the Timing Mode: • Please see your graphics card manager for adjusting the resolution and refresh rate.

Set up your widescreen LCD

Set your monitor resolution to its native resolution to get the best experience possible, with brilliant color and crisp text. Here is how: 1. Go to your display resolution settings window (each operating system will have a different process to get there).

2. Next, adjust the display resolution setting to match your monitor’s native resolution. This will provide you with your best usage experience.

If you have difficulty setting the resolution or you do not see 1920x1080 as an available option, you may need a newer video card driver. Contact your computer or video card manufacturer to obtain the latest driver.

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3-5. Additional Software Installation (Optional)

1. Load the ViewSonic CD on your CD/DVD drive.

2. Double click on the "Software" folder and choose an application, if desired.

3. Double click on the .exe file or .pkg file and follow the onscreen instructions to complete the simple installation for each additional software/application.

4. If your PC did not come with CD/DVD drive, please visit http:// color.viewsonic.com for more VP series information. You can download VP exclusive applications from the website.

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3-6. Monitor Firmware Update (Optional)

For the best display performance and to resolve any known issues, it is best to keep your monitor updated with the latest firmware version. With the USB cable and firmware update tool, you can easily update your monitor firmware any time.

Step1. Check and download the Firmware Update Tool with latest firmware version for your monitor from http://color.viewsonic.com/support/software/ Step2. Make sure your monitor USB upstream port has been connected to the PC USB downstream port. (Refer to 2-4. section C for more detail.) Step3. Unzip the downloaded Firmware Update Tool, double click on the .exe file or .pkg file and follow the onscreen instructions to complete the simple installation.

26 *This picture is for reference only

Step4. Launch the Firmware Update Tool, the application will auto detect and verify your monitor model and current firmware version. Click Update to upgrade your monitor firmware.

VP Series USB Firmware Update Tool v1.0

Model Name Model Name Current Firmware Current Firmware New Firmware CheckSum New Firmware CheckSum 0% Update EXIT(X)

Note

: The update procedure will take a few minutes, please do not turn off the power of your PC and monitor. Disconnecting the USB connection will cause the update fail too.

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3-7. Auto Pivot (Optional)

With the Auto Pivot application, the operating system can detect and adjust the image’s orientation on the screen automatically when pivoting the screen vertically or horizontally. The application installation file is in the software folder of ViewSonic CD. Or you can check and download the latest version Auto Pivot application from http://color.viewsonic.com/support/software/

Note

: Before applying the Auto Pivot function, please make sure monitor DDC/CI is set to On.

VP2468-4K Input Select Audio Adjust View Mode On Off Color Adjust Manual Image Adjust Setup Menu ECO Mode DisplayPort 1.2

DDC/CI Save As All Recall 75% 1980 x 1080 @ 60Hz 28

3-8. Colorbration (Optional)

To ensure long-term color accuracy, some specific models support hardware color calibration function. The monitor comes with Colorbration application. The application installation file is in the software folder of ViewSonic CD. Or you can download the latest version from http://color.viewsonic.com/support/software/ Standard monitor packing does not contain the color sensor which Colorbration application need to work with. ViewSonic’s Colorbration kit includes the CS-XRi1 color sensor, which has been co-developed with X-Rite to provide the best solution for displaying long-term color accuracy. CS-XRi1 is X-Rite’s next generation colorimeter, which utilizes a redesigned optical system, filter technology, calibration architecture, and intelligent form factor to be paired with Viewsonic’s Colorbration application to deliver unrivaled color accuracy, repeatability, and device longevity.

Note

: Best with ViewSonic CS-XRi1, compatible with X-Rite i1Display Pro and i1 Pro 2.

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4. OSD Menu Introduction

4-1. OSD Menu Tree

For an explanation of the OSD tree and pertaining functions, please refer to the 4-2 OSD explanation below. The OSD tree visually represents the complete OSD menu that can be accessed by your monitor. If you aren’t sure where an option/function is or cannot locate a specific feature, please utilize the OSD tree below.

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Preset Color Contrast / Brightness Input Select Menu Exit

Startup Menu Preset Color Contrast/Brightness Input Select Menu Exit (OSD off)

sRGB EBU SMPTE-C REC709 DICOM SIM Native CAL 1 CAL 2 CAL3 CUSTOM Contrast (-/+) Brightness (-/+) mini DP DisplayPort HDMI 1 HDMI 2 Menu OSD table detail items 31

Menu Input Select Audio Adjust

VP2768-4K Input Select miniDP DisplayPort HDMI 1 HDMI 2 Audio Adjust View Mode Color Adjust Manual Image Adjust Setup Menu 2560 × 1440 @ 60Hz mini DP DisplayPort HDMI 1 HDMI 2 Volume Mute (-/+) On Off 32

Menu ViewMode

Off Game Movie Web Text MAC FPS 1 FPS 2 RTS MOBA Photographer UltraClear Retro Photo Landscape Portrait Monochrome (-/+) Ultra Clear Advanced Sharpness (-/+) Advanced Gamma (-/+) (-/+) Ultra Clear Advanced Sharpness (-/+) Advanced Gamma (-/+) (-/+) TruTone (-/+) Ultra Clear Advanced Sharpness (-/+) Advanced Gamma (-/+) (-/+) TruTone (-/+) Ultra Clear Advanced Sharpness (-/+) Advanced Gamma (-/+) (-/+) TruTone Skin Tone (-/+) (-/+) Black Stabilization (-/+) Advanced Sharpness (-/+) TruTone (-/+) 33

Menu Color Adjust

Contrast/ Brightness Color Format Standard Color Color Calibration CUSTOM Contrast Brightness Auto RGB (Full Range) RGB (Limited Range) YUV (Full Range) YUV (Limited Range) sRGB EBU SMPTE-C REC 709 DICOM SIM CAL 1 CAL 2 CAL 3 Calibration Notice (-/+) (-/+) CAL Time Flag CAL Time Flag CAL Time Flag Remind Schedule Hour +/ Counter Hour Recall Color Temperature Gamma Off 1.8

2.0

2.2

2.4

2.6

Panel Default Bluish Cool Native Warm User Black Stabilization (-/+) Advanced DCR (-/+) 34

Menu Color Adjust

CUSTOM Gain Offset Hue Saturation

Manual Image Adjust

Sharpness Aspect Ratio Overscan Low Input Lag Response Time Blue Light Filter Uniformity Recall (-/+) 1:1 4:3 Full Screen On Off On Off Standard Advanced Ultra Fast (-/+) On Off Red Green Blue Red Green Blue Red Green Blue Cyan Magenta Yellow Red Green Blue Cyan Magenta Yellow (-/+) (-/+) (-/+) (-/+) (-/+) (-/+) (-/+) (-/+) (-/+) (-/+) (-/+) (-/+) (-/+) (-/+) (-/+) (-/+) (-/+) 35

Menu Setup Menu

Language Resolution Notice Information OSD Timeout OSD Background OSD Pivot Power Indicator English French German Spanish Italian Finnish Russian Turkish Japanese Korean Traditional Chinese Simplified Chinese On Off Information message (-/+) On Off Auto 0° +90° -90° 180° On Off 36

Menu Setup Menu

Auto Power Off Sleep ECO Mode Displayport 1.2

DDC/CI Save As On Off 30 Minutes 45 Minutes 60 Minutes 120 Minutes Off Standard Optimize Conserve Energy saving USB Charging On Off On Off User 1 User 2 User 3 Recall On Off On Off All Recall 37

4-2. OSD Menu Explanation NOTE:

The OSD menu items listed in this section indicate the entire OSD items of all models. Some of these items may not exist in your product OSD. Please disregard OSD menu item explanations if they do not exist in your OSD Menu. Please refer to the 4-1 OSD Tree (above), for your monitor’s available OSD menu items. Please refer to the OSD explanation below (in alphabetical order), for a clearer explanation of what each function does.

A B Audio adjust

Adjusts the volume, mutes the sound, or toggles between inputs if you have more than one source.

Advanced DCR

Advanced DCR technology automatically detects the image signal and intelligently controls the backlight brightness and color, to improve on the ability to make the black blacker in a dark scene, and make the white whiter in a bright environment.

Auto Detect

If current input source is no signal, monitor will automatically switch to next input option. This function on some model is disabled by default.

Black stabilization

ViewSonic’s Black stabilization provides heightened visibility and detail by brightening dark scenes.

Blue light filter

Adjusts the filter that blocks high-energy blue light for a safer experience for our users.

Brightness

Adjusts background black levels of the screen image.

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C Color adjust

Provides several color adjustment modes, to help adjust the color settings to fit our users’ needs.

Color temperature

Allows users to select specific color temperature settings to further customize their viewing experience.

Contrast

Adjusts the difference between the image background (black level) and the foreground (white level).

Color adjustment functions

To deliver precise and accurate color performance, the independent color adjustment functions (red, green, blue, cyan, magenta and yellow) allows users to customize hue and saturation for each color axis individually, without affecting the other color outputs.

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C Color Format

Monitor can detect the input signal color format automatically. You can manually change the color format options to fit the correct color format range if the colors are not displayed correctly. Options Auto RGB (Full Range) RGB (Limited Range) YUV (Full Range) YUV (Limited Range) Explanation Monitor automatically recognizes the color format and black white levels.

The input signal color format is RGB and the black white level is full The input signal color format is RGB and the black white level is limited The input signal color format is YUV and the black white level is full The input signal color format is YUV and the black white level is limited

Color Calibration

User can calibrate the monitor by ViewSonic Colorbration application with specific color sensor. Options CAL1 CAL2 CAL3 Calibration Notice Recall Sub Explanation Display with the 1 st user calibration mode Display with the 2 nd user calibration mode Display with the 3 rd user calibration mode Reminder Schedule Set the schedule of calibration remind message Counter To show the time accumulate from last calibration Reset the Color Calibration related settings to default 40

I G Game mode

Integrating a gaming-oriented OSD design including pre-calibrated FPS, RTS and MOBA gaming settings, each mode is functionally customized with in-game testing and adjustments made for the best blend of color and technology.

GAIN

Adjust white temperature to customize your USER COLOR (can be saved in User Mode) or a specific color temperature and gain value (red, green, blue) use this setting.

GAMMA

Allows users to manually adjust the brightness level of the monitor’s grayscale levels. There are five selections: 1.8, 2.0, 2.2, 2.4, and 2.6.

H HUE

Adjusts the hue of each color (red, green, blue, cyan, magenta and yellow).

Information

Displays the timing mode (video signal input) coming from the graphics card in the computer, the LCD model number, the serial number, and the ViewSonic® website URL. See your graphics card’s user guide for instructions on changing the resolution and refresh rate (vertical frequency).

NOTE:

VESA 1024 x 768 @ 60Hz (example) means that the resolution is 1024 x 768 and the refresh rate is 60 Hertz.

Input select

Toggles between the various input options that are available for that particular monitor.

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L Low input lag

ViewSonic offers low input lag, utilizing a monitor process reducer, which decreases signal latency. Under the low input lag submenu, you can select the appropriate speed for your desired use from the two options

M Manual image adjust

Displays the Manual Image Adjust menu. You can manually set a variety of image quality adjustments.

Memory recall

Returns the adjustments back to factory settings if the display is operating in a factory Preset Timing Mode listed in the Specifications of this manual.

* Exception:

This control does not affect changes made with the Language Select or Power Lock setting

O Overscan

Can be used to adjust the aspect ratio of the input signal received by your monitor to adjust the image so it appears on the monitor.

OFFSET

Adjusts black levels for red, green and blue. The gain and offset functions allow users to control the white balance for the upmost control when manipulating contrast and dark scenes.

OSD Pivot

Set monitor OSD screen display direction. Options Auto 0° +90° -90° 180° Explanation With built-in G sensor, the OSD can auto pivot when positioned vertically.

Set the OSD screen without pivot Set the OSD screen +90° pivot Set the OSD screen -90° pivot Set the OSD screen 180° pivot 42

P Preset Color Mode

Monitor comes with several display industry color standards. Each color mode can be selected for specific monitor application.

R

Options sRGB EBU SMPTE-C REC709 DICOM SIM CUSTOM Explanation Precise color gamut and gamma of sRGB standard Precise color gamut and gamma of European Broadcasting Union standard Precise color gamut and gamma of SMPTE-C standard Precise color gamut and gamma of ITU-R Rec. 709 standard Gamma curve are set to a DICOM simulation Original color presented by the LCD panel

Response time

Adjusts the response time, creating smooth images without streaking, blurring or ghosting. A low response time is perfect for the most graphic intense gaming, and provides amazing visual quality while watching sports or action movies.

Resolution notice

The notice tells users that the current viewing resolution is not the correct native resolution. This notice will appear in the display settings window, when setting up the display resolution.

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S Setup menu

Adjusts On-screen Display (OSD) settings. Many of these settings can activate on-screen display notifications so users do not have to reopen the menu.

Sharpness

Adjusts the sharpness and picture quality of the monitor.

Save as

The OSD save function is located in the main menu. There are 3 main positions (User 1, User 2, User 3), which allows users to save their OSD settings.

Saturation

Adjusts the color depth of each color (red, green, blue, cyan, magenta and yellow)

U Uniformity

The Uniformity Correction function compensates any luminance and color uniformity imbalance on the screen, such as dark spots, uneven brightness, or illegible images on the screen. With the ViewSonic uniformity correction function, gray-scale levels become more balanced, and delta E scores are improved which increases reliability and provides the highest quality viewing experience from every monitor.

NOTE:

If the uniformity function is enabled, it will reduce the overall peak luminance of the display.

V ViewMode

ViewSonic’s unique ViewMode feature offers “Game,” “Movie,” “Web,” “Text,” and “Mono” presets. These presets are specifically designed to deliver an optimized viewing experience for different screen applications.

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4-3. Monitor Setting Management

The monitor power management menu options are highlighted below. The explanation for each option is listed below.

OSD Timeout

The OSD Timeout function, allows users to choose how long the OSD will reside on the screen after in-activity (number of seconds).

OSD Background

The OSD Background function allows users to turn off the OSD background while selecting and adjusting OSD settings.

Power Indicator

The power indicator is the light that displays whether the monitor is on or off.

Auto Power Off

Selecting Auto Power Off, allows the monitor to shut its power off after a certain amount of time.

Sleep

This setting allows users to adjust the time of inactivity before the monitor goes on a reduced power mode. The screen will be on ‘sleep mode’ during this time.

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Eco Mode

Allows users to choose between various modes, based on power consumption.

DDC/CI (Display Data Channel Command Interface)

Activating this setting allows monitor control via the graphics card.

4-4. OSD and Power Lock Settings

• OSD Lock: Press and hold [2] and [3] for 10 seconds. If any other buttons are pressed the message OSD Locked will display for 3 seconds.

• OSD Unlock: Press and hold [2] and [3] again for 10 seconds.

• Power Button Lock: Press and hold [2] and [4] for 10 seconds. • If the power button is pressed the message Power Button Locked will display for 3 seconds. • With or without this setting, after a power failure, your display’s power will automatically turn ON when power is restored.

• Power Button Unlock: Press and hold [2] and [4] again for 10 seconds.

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5. Specifications

LCD Input Signal Compatibility Resolution 1

Type Display Size Color Filter Glass Surface Video Sync PC Macintosh Recommended IPS Type, a-si TFT Active Matrix LCD 3840 x 2160, 0.1554 mm x 0.1554 mm pixel pitch Metric: 68.47 cm Imperial: 27” (27” viewable) RGB vertical stripe Anti-Glare TMDS digital (100ohms) f h :15-136 kHz, f v :24-75 Hz Up to 3840 x 2160 Non-interlaced Power Macintosh up to 3840 x 2160 (Supported by limited graphic cards) 3840 x 2160 @ 60 Hz

Power 2

Supported Input Voltage 3840 x 2160 @ 30 Hz 3840 x 1080 @ 60 Hz 2560 x 1440 @ 60 Hz 1920 x 2160 @ 60 Hz 1920 x 1080 @ 60 Hz 1680 x 1050 @ 60 Hz 1440 x 900 @ 60 Hz 1280 x 1024 @ 60 Hz 1024 x 768 @ 60, 70, 75 Hz 800 x 600 @ 56, 60, 72, 75 Hz 640 x 480 @ 60, 72 Hz 720 x 400 @ 70 Hz 100-240 VAC, 50/60 Hz (auto switch) 47

Display area Operating conditions Storage conditions Dimensions Wall Mount Weight Power saving modes

Full Scan Temperature Humidity Altitude Temperature Humidity Altitude Physical Distance NET (Display w/o Stand) NET (Display w/ Stand) Gross On 3 596.74 mm (H) x 335.66 mm (V) 23.49” (H) x 13.21” (V) +32 °F to +104 °F (0 °C to +40 °C) 10% to 90% (non-condensing) To 16404 feet -4 °F to +140 °F (-20 °C to +60 °C) 5% to 90% (non-condensing) To 40,000 feet 613.0 mm (W) x 540.56 mm (H) x 214.96 mm (D) 24.13" (W) x 21.28" (H) x 8.46" (D) 100 x 100 mm 9.26 lb (4.2 kg) 15.21 lb (6.9 kg) 22.26 lb (10.1 kg) 44W (Typical)/46W (Max) (Blue LED) Off <0.3W

1 Do not set the graphics card in your computer to exceed these timing mode; doing so may result in permanent damage to the display.

2 Please use the power adaptor from ViewSonic ® or authorized source only.

3 The test condition follows EEI standard 48

6. Troubleshooting

No power

• Make sure the power button (or switch) is ON.

• Make sure the A/C power cord is securely connected to the display.

• Plug another electrical device (like a radio) into the power outlet to verify that the outlet is supplying proper voltage.

Power is ON but no screen image

• Make sure the video cable supplied with the display is properly secured to the video output port on the back of the computer. If the other end of the video cable is not attached permanently to the display, properly secure it to the display.

• Adjust brightness and contrast.

Wrong or abnormal colors

• If any colors (red, green, or blue) are missing, check the video cable to make sure it is securely connected. Loose or broken pins in the cable connector could cause an improper connection.

• Connect the display to another computer.

• If you have an older graphics card, contact ViewSonic® for a non-DDC adapter.

Control buttons do not work

• Press only one button at a time.

49

7. Cleaning and Maintenance Safe Cleaning Practices

• Make sure the display is turned off.

• Never spray or pour any liquid directly onto the screen or case.

To clean the screen:

1. Wipe the screen with a clean, soft, lint-free cloth. This removes dust and other particles.

2. If the screen is still not clean, apply a small amount of non- ammonia, non-alcohol based glass cleaner onto a clean, soft, lint-free cloth, and wipe the screen.

To clean the case:

1. Use a soft, dry cloth.

2. If the case is still not clean, apply a small amount of a non- ammonia, non-alcohol based, mild non-abrasive detergent onto a clean, soft, lint-free cloth, then wipe the surface.

50

Disclaimer

• ViewSonic ® does not recommend the use of any ammonia or alcohol-based cleaners on the display screen or case. Some chemical cleaners have been reported to damage the screen and/or case of the display.

• ViewSonic will not be liable for damage resulting from use of any ammonia or alcoholbased cleaners.

Caution:

Handle the monitor on the edges only.

Clean with water on a soft cotton cloth only.

51

8. Compliance Information

NOTE:

This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on unit.

8-1. FCC Compliance Statement

This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Warning:

You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.

52

8-2. Industry Canada Statement

CAN ICES-3 (B)/NMB-3(B)

8-3. CE Conformity for European Countries

The device complies with the EMC Directive 2014/30/EU and Low Voltage Directive 2014/35/EU.

Following information is only for EU-member states:

Electrical and Electronic Equipment Directive 2012/19/ EU (WEEE).The mark indicates the requirement NOT to dispose the equipment as unsorted municipal waste, but The mark shown to the right is in compliance with the Waste use the return and collection systems according to local law.

53

8-4. Declaration of RoHS2 Compliance

This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below:

Substance

Lead (Pb) Mercury (Hg) Cadmium (Cd) Hexavalent Chromium (Cr 6+ ) Polybrominated biphenyls (PBB) Polybrominated diphenyl ethers (PBDE)

Proposed Maximum Concentration

0.1% 0.1% 0.01% 0.1% 0.1% 0.1%

Actual Concentration

< 0.1% < 0.1% < 0.01% < 0.1% < 0.1% < 0.1% 54

Certain components of products as stated above are exempted under the Annex III of the RoHS2 Directives as noted below:

Examples of exempted components are: 1. Mercury in cold cathode fluorescent lamps and external electrode fluorescent lamps (CCFL and EEFL) for special purposes not exceeding (per lamp): (1) Short length ( ≦ 500 mm): maximum 3.5 mg per lamp.

(2) Medium length ( > 500 mm and ≦ 1,500 mm): maximum 5 mg 3. per lamp.

(3) Long length ( lead by weight.

> 1,500 mm): maximum 13 mg per lamp.

2. Lead in glass of cathode ray tubes.

Lead in glass of fluorescent tubes not exceeding 0.2% by weight.

4. Lead as an alloying element in aluminium containing up to 0.4% 5. Copper alloy containing up to 4% lead by weight.

6. Lead in high melting temperature type solders (i.e. lead-based alloys containing 85% by weight or more lead).

7. Electrical and electronic components containing lead in a glass or ceramic other than dielectric ceramic in capacitors, e.g. piezo electronic devices, or in a glass or ceramic matrix compound.

55

8-5. Indian Restriction of Hazardous Substances

Restriction on Hazardous Substances statement (India) This product complies with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule.

8-6. Product Disposal at End of Product Life

ViewSonic respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing.

Please visit ViewSonic website to learn more.

USA & Canada: Europe:

http://www.viewsonic.com/company/green/recycle-program/ http://www.viewsoniceurope.com/eu/support/call-desk/

Taiwan:

http://recycle.epa.gov.tw/recycle/index2.aspx

56

9. Copyright Information

Copyright ©ViewSonic Inc.

countries.

ENERGY STAR ® As an ENERGY STAR ® ® Corporation, 2018. All rights reserved.

Macintosh and Power Macintosh are registered trademarks of Apple Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other ViewSonic, the three birds logo, OnView, ViewMatch, and ViewMeter are registered trademarks of ViewSonic Corporation.

VESA is a registered trademark of the Video Electronics Standards Association. DPMS, DisplayPort, and DDC are trademarks of VESA.

is a registered trademark of the U.S. Environmental Protection Agency (EPA).

partner, ViewSonic Corporation has determined that this product meets the ENERGY STAR ® guidelines for energy efficiency.

Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.

In the interest of continuing product improvement, ViewSonic Corporation reserves the right to change product specifications without notice. Information in this document may change without notice.

No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without prior written permission from ViewSonic Corporation.

VP2768-4K_UG_ENG Rev. 1A 04-27-18 57

Customer Service

For technical support or product service, see the table below or contact your reseller.

NOTE:

You will need the product serial number.

Asia pacific Country/ Region Website

ViewSonic Corporation http://www.viewsonic.com.tw/

T= Telephone C = CHAT ONLINE

T= 886 2 2246 3456 F= 886 2 2249 1751 Toll Free= 0800-899880

Email

service@tw.viewsonic.

com China Hong Kong Macau Japan Korea India www.viewsonic.com.cn

www.hk.viewsonic.com

www.hk.viewsonic.com

www.viewsonicjapan.co.jp

ap.viewsonic.com/kr/ www.in.viewsonic.com

T= 4008 988 588 T= (852)-3102-2900 T= (853)-2833-8407 T= 0120 341 329 T= 080 333 2131 T= 1800 419 0959 service.cn@ cn.viewsonic.com

service@hk.viewsonic.

com service@hk.viewsonic.

com service@jp.viewsonic.

com service@kr.viewsonic.

com service@in.viewsonic.

com Singapore/ Malaysia/ Thailand

Europe

Europe Arabia www.ap.viewsonic.com

www.viewsoniceurope.com

ap.viewsonic.com/me/ T= 65 6461 6044 service@sg.viewsonic.

com България Hrvatska Č eská Republika Nederland Suomi www.viewsoinceurope.com

www.viewsoinceurope.com

www.viewsoniceurope.com

www.viewsoniceurope.com

www.viewsoniceurope.com

http://www.viewsoniceurope.com/eu/support/call-desk/ يلحملا عئابلاب لصتا http://www.viewsoniceurope.

com/eu/support/call-desk/ http://www.viewsoniceurope.

com/eu/support/call-desk/ service_bg@ viewsoniceurope.com

service_hr@ viewsoniceurope.com

www.viewsoniceurope.

com/eu/support/call-desk/ http://www.viewsoniceurope.

com/eu/support/call-desk/ http://www.viewsoniceurope.

com/eu/support/call-desk/ service_cz@ viewsoniceurope.com

service_nl@ viewsoniceurope.com

service_fi@ viewsoniceurope.com

France et autres pays francophones en Europe service_fr@ viewsoniceurope.com

Canada www.viewsonic.com

T= 1-866-463-4775 service.ca@viewsonic.

com 58

Suisse Belgique (Français) Luxembourg (Français) Deutschland Österreich Schweiz (Deutsch) www.viewsoniceurope.com/fr/ www.viewsoniceurope.com/fr/ www.viewsoniceurope.

com/de/ www.viewsoniceurope.

com/de/ www.viewsoniceurope.

com/de/ Ελλάδα Magyar Köztársaság Italia e altri paesi di lingua italiana in Europa www.viewsoniceurope.com

www.viewsoniceurope. com www.viewsoniceurope. com Spain Latinoamérica (México) Italia e altri paesi di lingua italiana in Europa Polska i inne kraje Europy Centralnej Portugal www.viewsonic.com/la/ www.viewsoniceurope.com

www.viewsoniceurope.com

www.viewsoniceurope.com

www.viewsoinceurope.com

România Россия Беларусь ( Русский ) Латвия ( Русский ) Srbija www.viewsoniceurope.com

Slovensko Slovenija Sverige www.viewsoinceurope.com

www.viewsoinceurope.com

www.viewsoniceurope.com

www.viewsoniceurope.com/fr/ support/call-desk/ www.viewsoniceurope.com/fr/ support/call-desk/ www.viewsoniceurope.com/de/ support/call-desk/ www.viewsoniceurope.com/de/ support/call-desk/ www.viewsoniceurope.com/de/ support/call-desk/ http://www.viewsoniceurope.

com/eu/support/call-desk/ http://www.viewsoniceurope.

com/eu/support/call-desk/ service_ch@ viewsoniceurope.com

service_be@ viewsoniceurope.com

service_lu@ viewsoniceurope.com

service_deu@ viewsoniceurope.com

service_at@ viewsoniceurope.com

service_ch@ viewsoniceurope.com

service_gr@ viewsoniceurope.com

service_hu@ viewsoniceurope.com

http://www.viewsoniceurope.

com/eu/support/call-desk/ T= 001-8882328722 http://www.viewsoniceurope.

com/eu/support/call-desk/ service_it@ viewsoniceurope.com

service_es@ viewsoniceurope.com

soporte@viewsonic.

com service_it@ viewsoniceurope.com

http://www.viewsoniceurope.

com/eu/support/call-desk/ http://www.viewsoniceurope.

com/eu/support/call-desk/ http://www.viewsoniceurope.

com/eu/support/call-desk/ http://www.viewsoniceurope.

com/eu/support/call-desk/ http://www.viewsoniceurope.

com/eu/support/call-desk/ http://www.viewsoniceurope.

com/eu/support/call-desk/ http://www.viewsoniceurope.

com/eu/support/call-desk/ service_pl@ viewsoniceurope.com

service_pt@ viewsoniceurope.com

service_ro@ viewsoniceurope.com

service_ru@ viewsoniceurope.com

service_br@ viewsoniceurope.com

service_lv@ viewsoniceurope.com

service_rs@ viewsoniceurope.com

service_sk@ viewsoniceurope.com

service_si@ viewsoniceurope.com

service_se@ viewsoniceurope.com

59

Türkiye Україна

America

Australia New Zealand Canada http://www.viewsoniceurope.

com/tr/ www.viewsoniceurope.com

www.viewsonic.com.au

www.viewsonic.com

Latin America www.viewsonic.com/la/ Middle East ap.viewsonic.com/me/ Puerto Rico & Virgin Islands www.viewsonic.com

South Africa ap.viewsonic.com/za/ United States www.viewsonic.com

www.viewsoniceurope.com/tr/ support/call-desk/ http://www.viewsoniceurope.

com/eu/support/call-desk/ service_tr@ viewsoniceurope.com

service_ua@ viewsoniceurope.com

AUS= 1800 880 818 NZ= 0800 008 822 T= 1-866-463-4775 C= http://www.viewsonic.com/ la/soporte/servicio-tecnico Contact your reseller T= 1-800-688-6688 (English) C= http://www.viewsonic.com/ la/soporte/servicio-tecnico Contact your reseller T= 1-800-688-6688 service@ au.viewsonic.com

service.ca@viewsonic.

com soporte@viewsonic.

com service@ ap.viewsonic.com

service.us@viewsonic.

com soporte@viewsonic.

com service@ ap.viewsonic.com

service.us@viewsonic.

com 60

Limited Warranty

ViewSonic ® Display What the warranty covers:

ViewSonic warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, and as your sole remedy, repair or replace the product with a similar product. Replacement Product or parts may include remanufactured or refurbished parts or components. The repair or replacement unit or parts or components will be covered by the balance of the time remaining on the customer's original limited warranty and the warranty period will not be extended. ViewSonic provides no warranty for any third party software whether included with the product or installed by the customer, installation of any unauthorized hardware parts or components (e.g. Projector Lamps). (Please refer to: “What the warranty does not cover” section)

How long the warranty is effective:

ViewSonic displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labour from the date of the first consumer purchase

Who the warranty protects:

This warranty is valid only for the first consumer purchaser.

61

What the warranty excludes and does not cover:

Any product on which the serial number has been defaced, modified or removed.

Damage, deterioration or malfunction resulting from: 1. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.

2. Repair or attempted repair by anyone not authorized by ViewSonic.

3. Damage to or loss of any programs, data or removable storage media.

4. Software or data loss occurring during repair or replacement.

5. Any damage of the product due to shipment.

6. Removal or installation of the product.

7. Causes external to the product, such as electric power fluctuations or failure.

8. Use of supplies or parts not meeting ViewSonic's specifications.

9. Normal wear and tear.

10. Failure of owner to perform periodic product maintenance as stated in User Guide, such as cleaning of user-cleanable projector filters.

11. Any other cause which does not relate to a product defect.

12. Damage caused by static (non-moving) images displayed for lengthy periods of time (also referred to as image burn-in).

13. Software - Any third-party software included with the product or installed by the customer.

62

14. Hardware/Accessories/Parts/Components - Installation of any unauthorized hardware, accessories, consumable parts or components (e.g. Projector Lamps).

15. Damage to, or abuse of, the coating on the surface of the display through inappropriate cleaning as described in product User Guide. 16. Removal, installation, and set-up service charges, including wall mounting of product.

How to get service:

1. For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to Customer Support page). You will need to provide your product's serial number.

2. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.

3. Take or ship the product freight prepaid in the original container to an authorized ViewSonic service center or ViewSonic.

4. For additional information or the name of the nearest ViewSonic service center, contact ViewSonic.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.

63

Exclusion of damages:

ViewSonic's liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for: 1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.

2. Any other damages, whether incidental, consequential or otherwise.

3. Any claim against the customer by any other party.

4. Repair or attempted repair by anyone not authorized by ViewSonic.

Effect of state law:

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above limitations and exclusions may not apply to you.

64

Sales outside the U.S.A. and Canada:

For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada, contact ViewSonic or your local ViewSonic dealer.

The warranty period for this product in mainland China (Hong Kong, Macao and Taiwan Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card.

For users in Europe and Russia, full details of warranty provided can be found in www.viewsoniceurope.com under Support/Warranty Information.

Display Warranty Term Template In UG VSC_TEMP_2007 65

Mexico Limited Warranty

ViewSonic ® Display What the warranty covers:

ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components & accessories.

How long the warranty is effective:

ViewSonic LCD displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labour from the date of the first consumer purchase

Who the warranty protects:

This warranty is valid only for the first consumer purchaser.

66

What the warranty does not cover:

1. Any product on which the serial number has been defaced, modified or removed.

2. Damage, deterioration or malfunction resulting from: a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, unauthorized attempted repair, or failure to follow instructions supplied with the product.

b. Causes external to the product, such as electrical power fluctuations or failure.

c. Use of supplies or parts not meeting ViewSonic's specifications.

d. Normal wear and tear.

e. Any other cause which does not relate to a product defect.

3. Any product exhibiting a condition commonly known as "image burn-in" which results when a static image is displayed on the product for an extended period of time.

4. Removal, installation, insurance, and set-up service charges.

67

How to get service:

For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the attached Customer Support page). You will need to provide your product's serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.

For Your Records Product Name: _______________ Model Number: ____________ Document Number: ____________ Serial Number: _____________ Purchase Date: _________ Extended Warranty Purchase? __ (Y/N) If so, what date does warranty expire? product.

______________________ 1. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the 2. Take or ship the product in the original container packaging to an authorized ViewSonic service center.

3. Round trip transportation costs for in-warranty products will be paid by ViewSonic.

68

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.

Exclusion of damages:

ViewSonic's liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for: 1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.

2. Any other damages, whether incidental, consequential or otherwise.

3. Any claim against the customer by any other party.

4. Repair or attempted repair by anyone not authorized by ViewSonic.

69

Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:

Name, address, of manufacturer and importers:

México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm

NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004

Hermosillo:

Distribuciones y Servicios Computacionales SA de CV.

Calle Juarez 284 local 2 Col. Bugambilias C.P: 83140 Tel: 01-66-22-14-9005 E-Mail: disc2@hmo.megared.net.mx

Villahermosa:

Compumantenimietnos Garantizados, S.A. de C.V.

AV. GREGORIO MENDEZ #1504 COL, FLORIDA C.P. 86040 Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09 E-Mail: compumantenimientos@prodigy.net.mx

Puebla, Pue. (Matriz):

RENTA Y DATOS, S.A. DE C.V. Domicilio: 29 SUR 721 COL. LA PAZ 72160 PUEBLA, PUE.

Tel: 01(52).222.891.55.77 CON 10 LINEAS E-Mail: datos@puebla.megared.net.mx

Chihuahua

Soluciones Globales en Computación C. Magisterio # 3321 Col. Magisterial Chihuahua, Chih.

Tel: 4136954 E-Mail: Cefeo@soluglobales.com

Distrito Federal:

QPLUS, S.A. de C.V.

Av. Coyoacán 931 Col. Del Valle 03100, México, D.F.

Tel: 01(52)55-50-00-27-35 E-Mail : gacosta@qplus.com.mx

Guerrero Acapulco

GS Computación (Grupo Sesicomp) Progreso #6-A, Colo Centro 39300 Acapulco, Guerrero Tel: 744-48-32627

MERIDA:

ELECTROSER Av Reforma No. 403Gx39 y 41 Mérida, Yucatán, México CP97000 Tel: (52) 999-925-1916 E-Mail: rrrb@sureste.com

Tijuana:

STD Av Ferrocarril Sonora #3780 L-C Col 20 de Noviembre Tijuana, Mexico

Veracruz, Ver.:

CONEXION Y DESARROLLO, S.A DE C.V. Av. Americas # 419 ENTRE PINZÓN Y ALVARADO Fracc. Reforma C.P. 91919 Tel: 01-22-91-00-31-67 E-Mail: gacosta@qplus.com.mx

Cuernavaca

Compusupport de Cuernavaca SA de CV Francisco Leyva # 178 Col. Miguel Hidalgo C.P. 62040, Cuernavaca Morelos Tel: 01 777 3180579 / 01 777 3124014 E-Mail: aquevedo@compusupportcva.com

Guadalajara, Jal.:

SERVICRECE, S.A. de C.V.

Av. Niños Héroes # 2281 Col. Arcos Sur, Sector Juárez 44170, Guadalajara, Jalisco Tel: 01(52)33-36-15-15-43 E-Mail: mmiranda@servicrece.com

Monterrey:

Global Product Services Mar Caribe # 1987, Esquina con Golfo Pérsico Fracc. Bernardo Reyes, CP 64280 Monterrey N.L. México Tel: 8129-5103 E-Mail: aydeem@gps1.com.mx

Oaxaca, Oax.:

CENTRO DE DISTRIBUCION Y SERVICIO, S.A. de C.V.

Murguía # 708 P.A., Col. Centro, 68000, Oaxaca Tel: 01(52)95-15-15-22-22 Fax: 01(52)95-15-13-67-00 E-Mail. gpotai2001@hotmail.com

FOR USA SUPPORT:

ViewSonic Corporation 381 Brea Canyon Road, Walnut, CA. 91789 USA Tel: 800-688-6688 (English); 866-323-8056 (Spanish); E-Mail: http://www.viewsonic.com

LCD Mexico Warranty Term Template In UG VSC_TEMP_2008 70

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