Sennheiser D 10 Phone Instruction Manual

Sennheiser D 10 Phone Instruction Manual
D 10 series
Wireless DECT
headset system
Instruction manual
Contents
Contents
Important safety information ....................................................................... 2
Scope of delivery ............................................................................................. 4
Base stations with components ................................................................... 4
Headset with components ............................................................................ 4
Product overview ............................................................................................ 5
Product overview of the base station ........................................................ 5
Product overview of the headset ................................................................ 6
Overview of the buttons ............................................................................... 7
Overview of the LEDs ..................................................................................... 8
Setting up and connecting the base station ............................................... 9
Setting up the base station .......................................................................... 9
Connecting the base station to the mains power supply ....................... 9
Connecting the base station to a fixed line phone ................................10
Connecting the base station to an optional
electronic hook switch control (EHS) ........................................................12
Connecting the base station to a computer ............................................13
Charging the headset before first use ......................................................13
Individually adjusting the headset ............................................................ 14
Using the headset with the ear hook .......................................................14
Using the headset with the headband .....................................................15
Configuring the headset system ................................................................ 16
Adjusting the headset system using the DIP switches .........................16
Adjusting the audio signal by means of the dial tone ..........................18
Adjusting the volume of the transmission ..............................................19
Adjusting the volume of the ring tone .....................................................19
Adjusting the automatic audio transmission “Auto Audio” ................20
Making calls using the headset .................................................................. 21
Adjusting the volume ..................................................................................21
Muting the headset’s microphone ............................................................22
If you leave the DECT range ........................................................................22
Calling via the fixed line phone using the headset ................................23
Calling via the computer using the headset ............................................25
Making a conference call .............................................................................27
Charging the headset and storing the headset system .......................... 29
Charging the headset ...................................................................................29
Switching the headset system off during extended non-use .............31
Sharing a workplace ..................................................................................... 32
Cleaning and maintaining the headset system ........................................ 33
Replacing the ear pads ................................................................................34
Replacing the headset’s rechargeable battery .......................................35
If a problem occurs ....................................................................................... 36
Specifications ................................................................................................ 38
D 10 series | 1
Important safety information
Important safety information
왘 Please read this instruction manual carefully and completely before
using the product.
왘 Always include this instruction manual when passing the product on to
third parties.
왘 Do not use an obviously defective product.
Preventing damage to health and accidents
왘 Do not listen at high volume levels for long periods of time to prevent
hearing damage.
왘 Always maintain a distance of at least 3.94” (10 cm) between the ear
cups and the cardiac pacemaker or implanted defibrillator since the
product generates permanent magnetic fields.
왘 Keep the product, accessories and packaging parts out of reach of
children and pets to prevent accidents and choking hazards.
왘 Do not use the product in situations which require special attention
(e.g. in traffic).
Preventing damage to the product and malfunctions
왘 Always keep the product dry and do not expose it to extreme
temperatures (hairdryer, heater, extended exposure to sunlight, etc.)
to avoid corrosion or deformation.
왘 Only use attachments/accessories supplied or recommended by
Sennheiser.
왘 Only clean the product with a soft, dry cloth.
왘 Unplug the power supply unit from the wall socket to completely
disconnect the product from the mains power supply.
왘 Do not short-circuit the contacts of the product. Make sure that no
metal objects (e.g. paper clips, hair pins, earrings) come into contact
with the interfaces and contacts.
왘 Only use the base station or the CH 10 charger for charging D 10 series
headsets.
Intended use/Liability
The headset system can be used for calling and – together with a computer
(VoIP) and/or a telephone – for audio input/output and is intended for
professional office or call center use.
It is considered improper use when this product is used for any application
not named in this instruction manual.
Sennheiser does not accept liability for damage arising from abuse or
misuse of this product and its attachments/accessories. The risk is to be
borne by the user.
Sennheiser is not liable for damages to USB devices that are not consistent
with the USB specifications.
Sennheiser is not liable for damages resulting from the loss of connection
due to flat or overaged rechargeable batteries or exceeding the DECT
transmission range.
D 10 series | 2
Important safety information
Safety instructions for Lithium-Polymer rechargeable batteries
In extreme cases, abuse or misuse of rechargeable batteries can lead to:
WARNING
3 | D 10 series
•
explosion,
•
fire development,
•
heat generation or
•
smoke/gas development.
Only charge
rechargeable
batteries at ambient
temperatures between
10°C/50°F and
40°C/104°F.
Do not heat above
70°C/158°F, e.g. do not
expose to sunlight or
throw into a fire.
Dispose of defective
products with built-in
rechargeable batteries
at special collection
points or return them to
your specialist dealer.
When not using rechargeable
batteries for extended periods
of time, charge them regularly
(about every 3 months).
Only use rechargeable
batteries recommended
by Sennheiser and the
appropriate chargers.
Switch battery pack-powered
products off after use.
Scope of delivery
Scope of delivery
The D 10 series base stations marked with ML in their name are optimized
for Microsoft Lync™.
Base stations with components
D 10 BS USB
for computer
D 10 BS USB ML
for computer, optimized for Microsoft Lync
D 10 BS Phone
for fixed line phone
D 10 BS USB
D 10 BS USB ML
Safety
Guide
A
Quick
Guide
USB
OR
D 10 BS Phone
B
Safety
Guide
Phone
Quick
Guide
EU/UK/US/AU
The scope of delivery includes – depending on the product purchased –
a base station and/or a headset with corresponding components.
Headset with components
D 10 HS
D 10 HS
monaural, with different wearing styles
A&
B
Quick
Guide
D 10 series | 4
Product overview
Product overview
Product overview of the base station
Overview of the front
쐋
Magnetic holder with
charging contacts
Incoming call LED
Charge status LED
Link LED
Headset holder
Overview of the rear – Phone version
123456
0
A
B
C
9
Mic. Volume
3
Settings
A
B
C
9
Mic. Volume
Settings
Mode
Extra
Settings
D 10 Phone
1 2 3 4 5 6
1 2 3 4 5 6
Au
Mode
6
123456
0
Fas
Lin t DHS
k
G
MS
Sh o
H
rt
Auto Rang
e
L
Narr ink ON
ow
ban
Lim d
iter
6
Han
d
L set
Lon ifter
gR
ang
e
to L
ink
Wid OFF
eba
Sta nd
nda
rd
3
Microphone volume control
PC socket (USB)
Set button
DC IN socket
DIP switch row 1 to 6
ABC switch
Phone socket
Handset socket
ACC socket
Sticker for DIP switches
(located underneath the
headset holder)
5 | D 10 series
Product overview
Overview of the rear – USB version
6
3
123456
Ring Volume
6
123456
0
9
Ring Volume
Settings
Settings
Extra
Settings
D 10 USB
Ringtone
OFF
2
1
3
1 2 3 4 5 6
1 2 3 4 5 6
Rin
gto
ne
Sho
rt
Auto Rang
e
L
Narr ink ON
ow
ban
Lim d
iter
0
9
Rin
gto
ne
Lon
gR
ang
Au
e
to L
ink
Wid OFF
e ba
Sta nd
n da
rd
3
Ring tone volume control
PC socket (USB)
Set button
DC IN socket
DIP switch row 1 to 6
Sticker for DIP switches
(located underneath the
headset holder)
Loudspeaker
Product overview of the headset
A
0
1
9
8
2
7
3
6
4
5
1 Headband
7 Audio button: volume +/–, mute
2 Headset holder
8 Ear hook, adjustable
3 Ear pad
9 Charging contacts
4 Microphone
0 Battery compartment
5 Headset LED
A Ear piece
6 Link button
D 10 series | 6
Product overview
Overview of the buttons
Action
Functions
왘 Press the
Link button 7
Establishes/disconnects the link
between headset and base station
8
Accepts/ends a call
7
7 | D 10 series
Page
23
23/25
왘 Press and hold the
Link button 7 for
5 seconds
Switches the headset on/off
31
왘 Push the
Audio button 8
upwards/downwards
Adjusts the ring tone volume and the
volume of the acoustic signals or the
audio volume
21
왘 Press the
Audio button 8
Mutes the microphone/unmutes the
microphone
22
왘 Press and hold the Link
button 7 and the
Audio button 8 for
5 seconds
Changes the direction of the volume
up/down function of the Audio
button 9
21
Special pairing mode (GAP)
32
Product overview
Overview of the LEDs
Overview of the LEDs of the base station
Link LED
Meaning
lights up blue
Active link to the headset
lights up red
No link to the headset
flashes red
Headset is muted
is off
Standby mode, headset is within the
range of the base station, but no audio
link
Incoming call LED
Meaning
flashes
Incoming call
Charge status LED (white = lit)
Meaning
LED segment 1 flashes
Rechargeable battery
is almost flat
LED segments 1 – 4 are lit
Rechargeable battery
is charged
Overview of the LEDs of the headset
Headset LED
Meaning
lights up blue
Headset is being charged in the base station
flashes blue slowly
Active link to the base station
flashes red 3 times
Rechargeable battery is almost flat
is off
Standby mode or headset is switched off/
headset’s rechargeable battery is fully
charged
flashes blue/red
Special pairing mode/direction of the volume
up/down function of the Audio button is
being changed
Pairing of an additional headset with the
base station/conference call
D 10 series | 8
Setting up and connecting the base station
Setting up and connecting the
base station
D 10 USB
D 10 Phone
Setting up the base station
왘 Insert the headset holder into the recess of the base station.
왘 Place the base station at a minimum distance of 15 cm from the fixed
line phone.
Connecting the base station to the mains power supply
1 Connect the plug of the power supply unit to the DC IN socket (marked
yellow). Connect the power supply unit to a wall socket.
2 The Link LED
1
lights up red.
2
Disconnecting the base station from the mains power supply
왘 If the product is not used for extended periods of time, unplug the
power supply unit from the wall socket.
9 | D 10 series
Setting up and connecting the base station
Connecting the base station to a fixed line phone
왘 Check which connection possibility is best suited for your telephone.
왘 Follow the instructions in the corresponding chapter.
Connection possibilities
Page
I
Connection to a fixed line phone without headset socket
10
II
Connection to a fixed line phone with headset socket
11
III Connection to an optional mechanical handset lifter
I
11
Connecting the base station to a fixed line phone without headset socket
1 Disconnect the handset cable from the telephone and connect it to the
Handset socket (marked gray) on the base station.
2 Connect the telephone cable to the handset socket on the telephone
and to the Phone socket (marked green) on the base station.
3 Use a pointed object (e.g. a ball pen) to set the DIP switches 1 and 2 to
the position shown.
1
6
3
123456
A
B
C
9
0
Mic. Volume
Settings
Mode
2
3
3
6
123456
0
A
B
C
9
Mic. Volume
Settings
Mode
D 10 series | 10
Setting up and connecting the base station
II
Connecting the base station to a fixed line phone with headset socket
1 Connect the telephone cable to the headset socket on the telephone
and to the Phone socket (marked green) on the base station.
2 Use a pointed object (e.g. a ball pen) to set the DIP switches 1 and 2 to
the position shown.
1
2
3
6
123456
0
III
A
B
C
9
Mic. Volume
Settings
Mode
Connecting the base station to an optional mechanical handset lifter
The Sennheiser HSL 10 II mechanical handset lifter is an optional accessory
available from your Sennheiser partner. The handset lifter allows you to
answer calls even when you are away from your desk.
왘 Connect the base station to the fixed line phone as described in
chapter I .
왘 Connect the handset lifter to the ACC socket on the base station.
왘 Connect the handset lifter to the fixed line phone. For more information, refer to the instruction manual of the HSL 10 II handset lifter.
3
6
123456
0
11 | D 10 series
A
B
C
9
Mic. Volume
Settings
Mode
Setting up and connecting the base station
Connecting the base station to an optional electronic
hook switch control (EHS)
The necessary EHS connection cables as well as adapter cables for manufacturer specific standards are available as optional accessories from your
Sennheiser partner. The corresponding quick guides are supplied with
the cables or can be found on the product page on our website at
www.sennheiser.com/cco.
By way of example of a Siemens and an Alcatel adapter cable, the following
describes how to connect the base station to an electronic hook switch.
1 Connect the base station to the fixed line phone.
2 Use a pointed object (e.g. a ball pen) to set the DIP switch to the position shown.
Siemens, Agfeo, Aastra, Auerswald, etc.
1
2
6
3
123456
A
B
C
9
0
Settings
Mic. Volume
Mode
Alcatel
1
2
3
6
123456
0
A
B
C
9
Mic. Volume
Settings
Mode
For an overview of the available connection and adapter cables, visit
the D 10 series product page on our website at
www.sennheiser.com/cco or contact your Sennheiser partner.
D 10 series | 12
Setting up and connecting the base station
Connecting the base station to a computer
왘 Connect the USB cable to the PC socket (marked orange) on the base
station and to a USB socket of your computer. The operating system
detects the USB audio device “Sennheiser D 10” and installs the necessary drivers.
3
6
123456
0
9
Ring Volume
Settings
Sennheiser PC software
The free Sennheiser PC software allows you to add value to your
Sennheiser products. The Sennheiser Updater, for example, facilitates easy
updating of products with new software. For more information, visit our
website at www.sennheiser.com/cco/software.
Charging the headset before first use
Charge the rechargeable battery for at least 20 minutes without
interruption before using it for the first time. A complete charging process
takes about 60 minutes (see page 29).
During the first charging process, it may take up to 5 minutes until the
Headset LED lights up blue.
13 | D 10 series
Individually adjusting the headset
Individually adjusting the headset
Using the headset with the ear hook
1 Insert the ear hook into the ear hook slot.
2 Pre-shape the ear hook by bending it slightly.
3 Place the ear hook around your ear.
4 Bend the flexible ear hook so that the headset sits comfortably and
securely on your ear.
1
2
3
Left
Right
4
D 10 series | 14
Individually adjusting the headset
Using the headset with the headband
1 Remove the ear hook by carefully pulling it upwards.
2 Attach the headset to the headset holder of the headband.
3 Rotate the microphone boom and adjust the headset so that the ear
pad rests comfortably on your right or left ear.
1
2
3
Left
Right
15 | D 10 series
Configuring the headset system
Configuring the headset system
Adjusting the headset system using the DIP switches
왘 Use a pointed object (e.g. a ball pen) to set the DIP switches to the
desired position.
2
Configuring the handset lifter/hook switch – DIP switches 1 and 2
Switch position
Function
Manual operation
Lifts/hangs up the handset manually or using
the handset lifter (Sennheiser HSL 10 II).
Electronic hook switch (DHSG standard)
Call control via the headset system.
For faster link establishment, see Fast Link.
Electronic hook switch (MSH standard)
Call control via the headset system.
Fast Link for DHSG standard and
HSL 10 II handset lifter
Recommended for frequent callers. Shorter battery
life. Fast link establishment without delay due to
hidden link to the base station.
Adjusting the ring tones of the base station – DIP switches 1 and 2
Switch position
Function
Ring tone is off.
Ring tone 1 is activated.
Ring tone 2 is activated.
Ring tone 3 is activated.
D 10 series | 16
Configuring the headset system
Adjusting the radio range – DIP switch 3
If many DECT systems are operated in a confined space, interference can
occur. In this case, you should change the radio range.
Switch position
Function
Standard radio range
Reduced radio range
Use this setting in order to avoid interference with
other DECT systems
Range of approx. 10 m indoors
Automatically establishing the wireless link between headset and
base station (Auto Link) – DIP switch 4
k
Auto Lin
Switch position
Function
Manual link establishment
When taking the headset out of the base station,
you have to manually establish the wireless link
between headset and base station.
Automatic link establishment – Auto Link
When taking the headset out of the base station, a
wireless link is automatically established between
headset and base station.
Switching between wideband and narrowband audio transmission –
DIP switch 5
Switch position
Function
Wideband audio transmission
Automatic frequency adjustment of wideband and
narrowband calls. Wideband audio transmission is
e.g. supported by Skype and gives high speech
quality.
Battery life: 8 hours
Narrowband audio transmission
Battery life: 12 hours
Limiting the volume – DIP switch 6
Switch position
Function
Standard limitation
Limited volume (country specific)
17 | D 10 series
•
AU version:
in compliance with Directive AS/ACIF G616:2006
•
EU and US version:
in compliance with Directive 2003/10/EC
Configuring the headset system
Adjusting the audio signal by means of the dial tone
1 Put on the headset.
2 Press the Link button on the headset. The Link LED
station lights up blue.
on the base
3 Lift the handset. You hear a dial tone.
4 Set the ABC switch to the position A, B or C so that you can hear a clear
dial tone in the headset.
1
2
3
4
3
6
123456
0
A
B
C
9
Mic. Volume
Settings
Mode
D 10 series | 18
Configuring the headset system
Adjusting the volume of the transmission
Adjusting the microphone volume of the call transmission
By default, the microphone volume control is set to position 4. This setting
is suitable for most telephones.
왘 Make a call to someone who will help you find the correct sensitivity
setting for your microphone.
왘 Turn the microphone volume control so that the other party can hear
you at a comfortable level.
3
6
123456
0
A
B
C
9
Mic. Volume
Settings
Mode
Adjusting the microphone volume of the USB transmission
Some softphones adjust the microphone sensitivity automatically.
왘 Activate this function in order to be able to optimally use the
microphone and, via your operating system, adjust the microphone
sensitivity so that the other party can hear you at a comfortable level
(see the Help function of your operating system).
Adjusting the volume of the ring tone
Adjusting the headset‘s ring tone volume and the volume of the acoustic
signals
&
왘 Make sure that the headset is in standby mode (the Link LED on the
base station is off). If necessary, press the Link button on the headset.
왘 To adjust the volume, move the Audio button as shown in the diagram.
When the minimum or maximum volume is reached, you hear a double
beep in the headset.
Adjusting the ring tone volume of the base station
왘 Turn the volume control to reduce or increase the ring tone volume.
Ring Volume
3
6
123456
0
9
Ring Volume
19 | D 10 series
Settings
Configuring the headset system
Adjusting the automatic audio transmission “Auto Audio”
With the “Auto Audio” function activated and in the case of a USB
connection, the audio signals – e.g. from Windows Media Player or
iTunes – are automatically transmitted to the headset.
When you receive a call or when a connection to Skype™ or HeadSetup is
established, the audio transmission stops and you hear for example the
ring tone. The “Auto Audio” function is activated by default.
Deactivating the “Auto Audio” function
왘 Use a pointed object to press the Set button for approx. 5 seconds. The
Link LED rapidly flashes red several times.
Activating the “Auto Audio” function
왘 Use a pointed object to press the Set button for approx. 5 seconds. The
Link LED rapidly flashes blue several times.
5s
123456
D 10 series | 20
Making calls using the headset
Making calls using the headset
Adjusting the volume
WARNING
Hearing damage due to high volumes!
Listening at high volume levels for long periods can lead to
permanent hearing defects.
왘 Set the volume to a low level before putting on the headset.
왘 Do not continuously expose yourself to high volumes.
Adjusting the volume of the audio signal
You can adjust the volume of the audio signal by means of the dial tone or
during a call.
왘 Make sure that a link is established between headset and base station
(the Link LED on the base station lights up blue). If necessary, press
the Link button on the headset.
왘 To adjust the volume, move the Audio button as shown in the diagram.
When the minimum or maximum volume is reached, you hear a double
beep in the headset.
Swapping the direction of the volume buttons
왘 On the Audio button, check which direction is assigned “volume down”.
왘 Simultaneously press and hold the Link button and the Audio button
for 5 seconds.
The Headset LED alternately flashes blue/red.
왘 Push the Audio button in the direction “volume down” until the
Headset LED goes off. The direction of the volume up/down function of
the Audio button is changed. The headset switches to standby mode.
5s
21 | D 10 series
5s
Making calls using the headset
Muting the headset’s microphone
왘 Press the Audio button.
The microphone is muted. While the microphone is muted, the
Link LED on the base station flashes red.
Unmuting the headset’s microphone
왘 Press the Audio button.
You hear a beep in the headset. The muting is canceled and the
Link LED on the base station lights up blue.
If you leave the DECT range
In normal office buildings, the range between headset and base station is
up to 55 m. If, during a call, the audio quality deteriorates or the link breaks
down completely, you hear a descending sequence of beeps in the headset.
The Link LED on the base station lights up red.
55 m
왘 Re-enter the DECT range of the base station within 60 seconds.
You hear a ring tone in the headset.
왘 Press the Link button on the headset to resume the call.
If your softphone supports call control, the call will automatically be
ended 60 seconds after leaving the DECT range.
D 10 series | 22
Making calls using the headset
Calling via the fixed line phone using the headset
Establishing/disconnecting a wireless link
If you want to use the headset to accept, make or end calls, you have to
establish a wireless link between headset and base station. You can choose
between manual and automatic link establishment (see “Auto Link” on
page 17).
왘 Press the Link button on the headset.
– The link is established. The Link LED on the base station lights up
blue and the Headset LED flashes blue slowly.
OR
– The link is disconnected. The Link LED on the base station and the
Headset LED go off. The headset is in standby mode.
connected disconnected
connected disconnected
If your telephone has a built-in electronic hook switch supporting
the MSH standard, you can only disconnect the wireless link between
headset and base station by placing the headset into the base
station.
Managing calls without using a call control functionality
Accepting a call: You hear the ring tone of the fixed line phone. Press the
Link button on the headset. Lift the handset or press the “accept call”
button on your fixed line phone.
Making a call: Press the Link button on the headset to establish a link
between base station and headset. Lift the handset and dial the desired
number. The phone connection is established.
Ending a call: Hang up the handset or press the “end call” button on your
fixed line phone.
23 | D 10 series
Making calls using the headset
Managing calls using a call control functionality (EHS, HSL 10 II)
Accepting a call: You hear a ring tone in the headset. Press the Link button
on the headset to accept the call. The handset lifter/electronic hook switch
lifts the handset.
Making a call: Dial the desired number. Press the Link button on the
headset to establish a link between base station and headset. The phone
connection is established automatically.
Ending a call: Press the Link button. If the other party hangs up, your
telephone and your headset become automatically ready to receive the
next call.
Frequent callers who use an electronic hook switch with DHSG capability
are recommended to activate the “Fast Link” function for faster link
establishment (see page 15)
Switch position
Function
Fast Link (only when DHSG standard is used)
Recommended for frequent callers. Shorter battery
life. Fast link establishment without delay due to
hidden link to the base station.
Switching a call between headset and fixed line phone
왘 Press the Link button on the headset to switch between headset and
handset of the fixed line phone during an ongoing call.
In case of a fixed line phone with a handset lifter/an electronic hook
switch, this switching can only be done on the fixed line phone.
D 10 series | 24
Making calls using the headset
Calling via the computer using the headset
Establishing/disconnecting a wireless link
If you want to use the headset to accept, make or end calls, you have to
establish a wireless link between headset and base station. You can choose
between manual and automatic link establishment (see “Auto Link” on
page 17).
왘 Press the Link button on the headset.
– The link is established. The Link LED on the base station lights up
blue and the Headset LED flashes blue slowly.
OR
– The link is disconnected. The Link LED on the base station and the
Headset LED go off. The headset is in standby mode.
connected disconnected
connected disconnected
Managing calls via the softphone
Accepting a call: The softphone signals that you are receiving a call. You
hear a ring tone in the headset. Click on “Accept call” on your softphone.
Making a call: Press the Link button on the headset to establish a link
between base station and headset. If the “Auto Audio” function is
activated, this step is not necessary (see page 20). Start the call using your
softphone.
Ending a call: End the call using your softphone.
25 | D 10 series
Making calls using the headset
Managing calls via the headset
The Microsoft Lync™ softphone supports this function automatically. If
you use another softphone, please visit our website at
www.sennheiser.com and check whether and which free Sennheiser
software you additionally require. If necessary, install the software in order
to manage calls directly via the headset.
Accepting a call: The softphone signals that you are receiving a call. You
hear a ring tone in the headset. Press the Link button on the headset to
accept the call.
Making a call: Start the call using your softphone, the audio signal is
automatically transmitted to the headset.
Ending a call: Press the Link button. If the other party hangs up, your
softphone and your headset become automatically ready to receive the
next call.
D 10 series | 26
Making calls using the headset
Making a conference call
The headset system allows you to make a conference call with up to
4 D 10 series headsets. The first headset paired (master) is used control
the call establishment and end of conversation.
GUEST 1
Pairing the MASTER headset with the base station
MASTER
GUEST 2
GUEST 3
The Link LED
on the base station is off (headset is disconnected) or
lights up red (no headset paired).
왘 Place the master headset into the base station.
The Headset LED alternately flashes blue/red until a link to the base
station is established. The Headset LED flashes blue 3 times.
왘 Take the headset out of the base station and press the Link button to
connect the headset with the base station.
The Link LED on the base station lights up blue.
New MASTER
or
27 | D 10 series
3x
Making calls using the headset
Adding a GUEST headset to a conference call
왘 Press and hold the Audio button while placing the guest headset into
the base station of the master headset.
The Headset LED alternately flashes blue/red until a link to the base
station is established. The Headset LED flashes blue 3 times.
왘 Take the guest headset out of the base station. You hear a beep in the
master headset.
왘 To add the guest headset to the conference call, press the Link button
on the master headset within 15 seconds.
왘 Repeat this procedure to add additional guest headsets to the
conference call.
... & insert the headset
into the charging
cradle.
GUEST 1-3
or
Press & hold
the mute button...
Accept the
Guest headset.
3x
MASTER
왘 Call the other party.
The Link LED on the base station flashes blue.
Dropping a GUEST headset from the conference call
왘 Press the Link button on the guest headset. The guest headset is
dropped from the conference call.
“easy pairing”
To subsequently use the guest headset with other base stations,
place the guest headsets into the other base stations. The
Headset LED alternately flashes blue/red until a link is established.
Easy paring
Ending a conference call
3x
on
왘 Place the master headset into the magnetic holder of the base station
to end the conference call and to drop the guest headsets from the
conference call.
D 10 series | 28
Charging the headset and storing the headset system
Charging the headset and storing
the headset system
Charging the headset
Always store the headset in the base station to ensure that it is fully
charged when needed. The intelligent battery charging technology
prevents over-charging.
왘 Place the headset into the magnetic holder of the base station.
The Headset LED lights up blue and the rechargeable battery is being
charged. The Charge status LED on the base station indicates the
charge status:
LED segment
(white = lit up)
Required
charging time
Corresponds to a talk time of
Wideband
Narrowband
approx.
10 min.
approx. 2 hrs
approx. 3 hrs
approx.
20 min.
approx. 4 hrs
approx. 6 hrs
approx.
40 min.
approx. 6 hrs
approx. 9 hrs
approx.
60 min.
approx. 8 hrs
approx. 12 hrs
Shortly before the rechargeable battery is about to run flat, only one
LED segment lights up weakly. The Headset LED flashes red and you hear
three beeps. You have several minutes of battery reserve. When the
rechargeable battery is flat, the headset switches off.
If the headset is outside the range of the base station, it will switch
off after 30 minutes in order to conserve battery power.
29 | D 10 series
Charging the headset and storing the headset system
Charging the headset using the optional CH 10 headset charger
The CH 10 headset charger is an optional accessory available from your
Sennheiser partner. The CH 10 allows you to charge additional D 10 series
headsets, e.g. for sharing the same base station when working shifts.
왘 Refer to the instruction manual of the CH 10 for more information.
Charging several headsets simultaneously
The MCH 7 multi USB power source is an optional accessory available from
your Sennheiser partner. Together with the CH 10 USB, the MCH 7 allows
you to charge up to 7 headsets simultaneously.
MCH 7
CH 10 USB
왘 Refer to the instruction manual of the MCH 7 for more information.
D 10 series | 30
Charging the headset and storing the headset system
Switching the headset system off during extended
non-use
You can switch off the headset system (1) or the headset (2) when not
using the products for extended periods of time (e.g. when you are on
holiday).
Switching the headset system off
1 Disconnect the base station from the mains power supply. The base
station switches off immediately, the headset switches off about
30 minutes later.
2 Press and hold the Link button for 5 seconds to switch off the headset
immediately. The Headset LED flashes red 3 times, the headset is
switched off completely.
The Link LED on the base station lights up red after a short time, the
Charge status LED on the base station goes off.
1
3
6
123456
0
9
2
5s
3x
Switching the headset system on and pairing the components
왘 Plug the power supply unit into a wall socket. The base station is
switched on.
왘 Place the headset into the magnetic holder of the base station. The
Headset LED flashes blue 3 times and then lights up blue. The base
station and the headset are paired.
31 | D 10 series
Sharing a workplace
Sharing a workplace
The headsets and base stations of the D 10 series are compatible with each
other. If, for example, you share a workplace, you can use one base station
with different headsets. The last headset paired with the base station can
be used without more ado.
왘 Place the headset to be used into the magnetic holder of the base
station.
The Headset LED alternately flashes blue/red until the headset is
successfully paired with the base station. The Headset LED flashes
3 times blue and then goes off. You can now use the newly paired
headset.
If pairing has failed, the Link LED
off. Repeat the procedure.
on the base station lights up red or is
3x
Using the headset with a third party base station
(DECT-GAP telephone)
5s
왘 Place the headset at a maximum distance of 1 m from the third party
base station.
왘 Simultaneously press and hold the headset’s Link button and
Audio button for 5 seconds.
The headset switches to a special pairing mode and the Headset LED
alternately flashes blue/red.
왘 Set the third party base station to a special pairing mode (see the
instruction manual of the third party base station). The default code
for the headset is “0000”.
The headset pairs with the third party base station. If pairing is
successful, the Headset LED goes off.
If pairing is not successful within 60 seconds, the headset switches back
to standby mode.
To pair the headset again with a D 10 series base station:
왘 Simultaneously press and hold the headset’s Link button and
Audio button for 5 seconds.
The headset switches to a special pairing mode and the Headset LED
alternately flashes blue/red.
왘 Place the headset into the magnetic holder of the base station. The
Headset LED flashes blue 3 times and then lights up blue. The base
station and the headset are paired.
D 10 series | 32
Cleaning and maintaining the headset system
Cleaning and maintaining the
headset system
CAUTION
Liquids can damage the electronics of the product!
Liquids entering the housing of the product can short-circuit the
electronics.
왘 Keep all liquids far away from the product.
왘 Do not use any solvents or cleansing agents.
왘 Before cleaning, disconnect the base station from the mains power
supply.
왘 Only use a dry and soft cloth to clean the product.
왘 Clean the charging contacts of the base station and the charging
contacts of the headset from time to time using e.g. a cotton swab.
33 | D 10 series
Cleaning and maintaining the headset system
Replacing the ear pads
For reasons of hygiene, you should replace the ear pads from time to time.
Spare ear pads are available from your Sennheiser partner.
1 Carefully remove the old ear pad from the ear cup. Make sure that the
fastening ring of the old ear pad is also removed from the ear cup.
2 Pull the collar B of the ear pad over the notch A of the headband.
3 Turn the ear pad counter-clockwise over the notch until the collar
completely surrounds the ear cup.
1
2
B
A
3
D 10 series | 34
Cleaning and maintaining the headset system
Replacing the headset’s rechargeable battery
WARNING
Injuries or damage to the product!
In extreme cases, abuse or misuse of rechargeable batteries or
non-original Sennheiser batteries can lead to explosion, fire
development, heat generation or smoke/gas development.
왘 Only use original Sennheiser spare rechargeable batteries. Spare
rechargeable batteries are available from your Sennheiser partner.
CAUTION
Damage to the product due to improper handling
The cables can be kinked or damaged if you open the battery compartment
too jerkily.
왘 Carefully open the battery compartment and loosen the connector plug
of the rechargeable battery.
1 Remove the ear hook or the headband (see page 14) and open the
battery compartment.
1
2 Carefully move the battery compartment cover in the direction of the
arrow until you overcome a slight resistance. Remove the rechargeable
battery and carefully loosen the connector plug of it.
3 Insert the connector plug of the new rechargeable battery into the
connection socket. Observe correct orientation of the connector plug.
4 Close the battery compartment.
2
4
35 | D 10 series
3
If a problem occurs
If a problem occurs
Problem
Possible cause
The headset is placed into
the base station but the
Charge status LED is off
Base station is not connected Connect the base station to the
to the mains power supply
mains power supply.
9
Rechargeable battery is deep Wait several minutes until the
discharged
Charge status LED lights up.
29
Link between headset
and base station cannot
be established
Bad radio link between
headset and base station
Noise interference and
connection loss
Possible solution
Page
For quick-charging the headset:
Briefly press the Set button at
the rear of the base station.
5
Headset is not paired with
the base station, the Link
LED lights up red
Place the headset into the base
station.
23
Base station is only
connected via the USB cable
Connect the base station to the
mains power supply.
9
Transmission range is
exceeded
Reduce the distance between
headset and base station.
–
Adjust the radio range.
17
Microphone rubs on the cheek Bend the microphone boom so
or perhaps the beard
that the microphone is about
0.8 - 1.2” (2 - 3 cm) from the
corner of your mouth.
14
Too many DECT systems
within the radio range
Reduce the radio range.
17
Set the base station to
narrowband transmission.
17
Distance between base
station and fixed line phone
is so small that interference
occurs
Increase the distance between
base station and fixed line
phone.
–
Charging contacts of the
headset or the base station
are dirty
Clean the charging contacts on
the headset and on the base
station.
33
Rechargeable battery is
defective
Replace the defective
rechargeable battery with a new
one.
35
Headset is not properly
placed into the magnetic
holder of the base station
Check if the headset is properly
placed into the magnetic holder.
29
The sound from the fixed line Base station is not adjusted
phone is distorted and
to the fixed line phone.
disturbed
Use the ABC switch to adjust the
base station to your fixed line
phone.
19
No acoustic signal to be
heard in the headset
Increase the volume while you
are not on a call.
21
The rechargeable battery
cannot be charged
The volume is reduced when
the headset is in idle mode.
D 10 series | 36
If a problem occurs
Problem
Possible cause
Possible solution
The talk time is reduced
Overaged rechargeable
battery
Replace the overaged
rechargeable battery with a new
one.
Page
35
Large distance between base Reduce the distance if possible.
station and headset
Larger distances require a
higher transmission power and
reduce the talk time.
–
Many DECT systems in the
same area
–
Narrowband/wideband
setting
Bad audio quality, you sound Microphone sensitivity is not
too low to the other party
correctly adjusted
Microphone is too far away
from your mouth
Bad audio quality, you sound Microphone sensitivity is not
distorted/echoing to the
correctly adjusted
other party, who also hears
background noise
Switch off DECT systems that
are currently not required. Congestion requires a higher transmission power and reduces the
talk time.
How many DECT systems can be
used in the same room? This
depends on various conditions:
•
up to 40 DW systems in
narrowband mode (Americas)
•
up to 80 DW systems in
narrowband mode
(Rest of World)
Set the base station to narrowband transmission as it requires
less power than wideband
transmission.
17
Adjust the microphone sensitivity.
19
Adjust the microphone position.
Adjust the microphone sensitivity.
14ff
19
For more information, please visit our website at www.sennheiser.com.
If a problem occurs that is not listed in the above table or if the problem cannot be solved with the proposed
solutions, please contact your local Sennheiser partner for assistance.
To find a Sennheiser partner in your country, search at www.sennheiser.com under “Service & Support”.
Restoring factory default settings (Reset)
왘 Disconnect the base station from the USB cable and the mains.
왘 Use a pointed object to press the Set button for approx. 1 second while reconnecting either the mains or the
USB connection to the base station.
The factory default settings are restored.
1s
123456
37 | D 10 series
+ OR
Specifications
Specifications
Base station
D 10 BS USB/D 10 BS USB ML/D 10 BS Phone
Dimensions
88 x 119 x 100 mm (W x H x D)
Weight
D 10 BS Phone
D 10 BS USB
approx. 352 g
approx. 328 g
Operating temperature range +5 °C to +45 °C (+41 °F to +113 °F)
Storage temperature range
–20 °C to +70 °C (–4 °F to +158 °F)
Headset
D 10 HS
Dimensions
140 x 24 x 22 mm (W x H x D)
Weight
with ear hook: approx. 22 g
with headband: approx. 45 g
Talk time
narrowband: up to 12 hours
wideband: up to 8 hours
Charging time
50%: approx. 20 min
100%: approx. 1 hour
Range
(environment dependent)
free line of sight: up to 180 m
in office buildings: up to 55 m
Rechargeable battery
(built-in)
Lithium Polymer
3.7 V; 215 mAh
Output power
EU/AUS: 24 dbm/250 mW
USA/CAN: 20.4 dbm/100 mW
Speaker type
dynamic, neodymium magnet
Microphone type
electret microphone, noise canceling
Operating temperature range +5 °C to +45 °C (+41°F to +113 °F)
Storage temperature range
–20 °C to +70 °C (–4 °F to +158 °F)
Power supply unit – PSAA05E/K/S/A
Nominal input voltage
100 – 240 V~
Nominal input current
max. 0.2 A
Mains frequency
50 – 60 Hz
Nominal output voltage
5.9 V
Nominal output current
max. 850 mA
Operating temperature range +5 °C to +45 °C (+41 °F to +113 °F)
Storage temperature range
–20 °C to +70 °C (–4 °F to +158 °F)
Relative humidity
operation: 20 to 85%
storage: 20 to 95%
Weight
approx. 75 g
D 10 series | 38
Specifications
DECT
EU, UK, AU:
CAT IQ 1.0
US version:
DECT 6.0
Frequency
1880 to 1900 MHz
1920 to 1930 MHz
SAR value of D 10 HS
Ear hook:
0.029W/kg
Headband:
0.050 W/kg
0.048W/kg
EMC
EN 301489-6
Radio
EN 301406
Safety
EN 60950-1
SAR
EN 50360 ref EN
62209-1 (headset)
In compliance with
Europe:
USA & Canada:
Canada:
IC: 2099A-D10BSPHONE
(D 10 BS Phone-US, D 10 BS USB-US,
D 10 BS USB ML-US)
IC: 2099A-D10HS (D 10 HS)
USA:
FCC ID: DMOCBDDGG (D 10 BS Phone-US,
D 10 BS USB-US, D 10 BS USB ML-US)
FCC ID: DMOCDHDGG (D 10 HS)
Trademarks
Sennheiser is a registered trademark of Sennheiser electronic GmbH & Co. KG.
Other product and company names mentioned in this instruction manual may
be the trademarks or registered trademarks of their respective owners.
39 | D 10 series
Sennheiser Communications A/S
Industriparken 27, DK-2750 Ballerup, Denmark
www.sennheiser.com
Publ. 12/18, A05
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