Sennheiser DW Pro 2 PHONE Instruction Manual

Sennheiser DW Pro 2 PHONE Instruction Manual

DECT

Comfort

call

Setup Guide

DW Series

Setup Guide

Contents “Setup Guide”

Contents “Setup Guide”

Important safety information ....................................................................... 2

Scope of delivery and overview of the DW series ...................................... 3 Base stations with components ................................................................... 3

Headsets with components .......................................................................... 4

Product overview of the base stations ........................................................ 5 Overview of the front ..................................................................................... 5 Overview of the rear ...................................................................................... 5

Setting up the base station ........................................................................... 6 Connecting the base station to the mains power supply ....................... 6

Connecting the base station to a fixed line phone .................................. 7

Connecting the base station to an optional electronic hook switch control (EHS) .......................................................... 9

Connecting the base station to a computer ............................................10

Securing the connected cables ...................................................................10

Charging the headset ................................................................................... 11

Testing the headset system and the sound quality ................................ 13 Adjusting the headset system using the DIP switches .........................13

Adjusting the audio signal by means of the dial tone ..........................15

Adjusting the volume ..................................................................................16

Adjusting the automatic audio transmission “Auto Audio” ................16

If a problem occurs ....................................................................................... 17

Specifications ................................................................................................ 18

DW Series – Setup Guide | 1

Important safety information

Important safety information

왘 Please read this instruction manual carefully and completely before using the product.

왘 Always include this instruction manual when passing the product on to third parties.

왘 Do not use an obviously defective product.

Preventing damage to health and accidents 왘 Do not listen at high volume levels for long periods of time to prevent hearing damage.

왘 Always maintain a distance of at least 3.94” (10 cm) between the ear cups and the cardiac pacemaker or implanted defibrillator since the product generates permanent magnetic fields.

왘 Keep the product, accessories and packaging parts out of reach of chil dren and pets to prevent accidents and choking hazards.

왘 Do not use the product in situations which require special attention.

Preventing damage to the product and malfunctions 왘 Always keep the product dry and do not expose it to extreme tempera tures (hairdryer, heater, extended exposure to sunlight, etc.) to avoid corrosion or deformation.

왘 Only use attachments/accessories supplied or recommended by Sennheiser.

왘 왘 Only clean the product with a soft, dry cloth.

Unplug the power supply unit from the wall socket to completely disconnect the product from the mains power supply.

왘 Do not short-circuit the contacts of the product. Make sure that no metal objects (e.g. paper clips, hair pins, earrings) come into contact with the interfaces and contacts.

왘 Only use the base station for charging DW series headsets.

Intended use/Liability The headset system can be used for calling and – together with a computer (VoIP) and/or a telephone – for audio input/output and is intended for professional office or call center use. It is considered improper use when this product is used for any application not named in this instruction manual.

Sennheiser does not accept liability for damage arising from abuse or misuse of this product and its attachments/accessories. The risk is to be borne by the user.

Sennheiser is not liable for damages to USB devices that are not consistent with the USB specifications.

Sennheiser is not liable for damages resulting from the loss of connection due to flat or overaged rechargeable batteries or exceeding the DECT transmission range.

2 | DW Series – Setup Guide

Scope of delivery and overview of the DW series

Scope of delivery and overview of the DW series

The DW series allows you to combine base stations ( BS ) and headsets ( HS ) to meet your needs. The listed headsets and base stations are compatible with each other. The DW series base stations marked with ML in their name are optimized for Microsoft  Lync ™ .

The scope of delivery includes – depending on the product purchased – a base station and/or a headset with corresponding components.

Base stations with components

DW BS DW BS ML DW BS USB DW BS USB ML DW BS Phone for fixed line phone and computer for fixed line phone and computer, optimized for Microsoft Lync for computer for computer, optimized for Microsoft Lync for fixed line phone DW BS DW BS ML Phone USB

Safety Guide Quick Guide

EU/UK/US/AU DW BS USB DW BS USB ML USB DW BS Phone Phone DW Series – Setup Guide | 3

Scope of delivery and overview of the DW series

Headsets with components

DW Office – HS DW Pro1 – HS DW Pro2 – HS monaural, with different wearing styles monaural, with headband binaural, with headband DW Office – HS Quick Guide DW Pro1 – HS DW Pro2 – HS 4 | DW Series – Setup Guide

Product overview of the base stations

Product overview of the base stations

Overview of the front

DW BS DW BS ML 쐃 쐇 쐋 DW BS USB DW BS USB ML 쐃 쐏 쐄 DW BS Phone 쐋 쐃 PC button with LED 쐇 Charging contacts 쐋 Phone button with LED

Overview of the rear

DW BS DW BS ML 쐂 쐆 쐊 쐎 쐅 쐏 Link LED 쐄 Charge status LED DW BS USB DW BS USB ML DW BS Phone 씉 씈 쐉 쐈 쐂 ABC switch 쐆 Microphone volume control 쐊 Phone socket 쐎 Handset socket 쐅 ACC socket 쐈 Set button 쐉 DIP switch row 1 to 6 씈 DC IN socket 씉 PC socket (USB) DW Series – Setup Guide | 5

Setting up the base station

Setting up the base station

You can use the headset system with your fixed line phone and/or your computer. The base station controls the wireless communication to the headsets.

왘 Place the base station at a minimum distance of 15 cm from the fixed line phone.

Connecting the base station to the mains power supply

1 2 3 Remove the cover.

Connect the connector of the power supply unit to the DC IN socket (marked yellow). Connect the power supply unit to a wall socket.

The Link LED lights up red. 1 2 3 6 | DW Series – Setup Guide Disconnecting the base station from the mains power supply 왘 If the product is not used for extended periods of time, unplug the power supply unit from the wall socket.

Setting up the base station

Connecting the base station to a fixed line phone

A Connection possibilities A Connection to a fixed line phone without headset socket B Connection to a fixed line phone with headset socket C Connection to an optional mechanical handset lifter Page

7

8 8

왘 왘 Check which connection possibility is best suited for your telephone.

Follow the instructions in the corresponding chapter.

Connecting the base station to a fixed line phone without headset socket 1 Disconnect the handset cable from the telephone and connect it to the Handset socket (marked gray) on the base station.

2 3 Connect the telephone cable to the handset socket on the telephone and to the Phone socket (marked green) on the base station.

Use a pointed object (e.g. a ball pen) to set the DIP switches 1 and 2 to the position shown.

1 2 3 DW Series – Setup Guide | 7

Setting up the base station B Connecting the base station to a fixed line phone with headset socket 1 Connect the telephone cable to the headset socket on the telephone and to the Phone socket (marked green) on the base station.

2 Use a pointed object (e.g. a ball pen) to set the DIP switches 1 and 2 to the position shown.

1 2 C Connecting the base station to an optional mechanical handset lifter The Sennheiser HSL accessory 10 II mechanical handset lifter is an optional available from your Sennheiser partner. The handset lifter allows you to answer calls even when you are away from your desk.

왘 Connect the base station to the fixed line phone as described in chapter A .

왘 왘 Connect the handset lifter to the ACC socket on the base station.

Connect the handset lifter to the fixed line phone. For more informa tion, refer to the instruction manual of the HSL 10 II handset lifter.

8 | DW Series – Setup Guide

Setting up the base station

Connecting the base station to an optional electronic hook switch control (EHS)

The necessary EHS connection cables as well as adapter cables for manu facturer specific standards are available as optional accessories from your Sennheiser partner. The corresponding quick guides are supplied with the cables or can be found on the product page on our website at www.sennheiser.com.

By way of example of a Siemens and an Alcatel adapter cable, the following describes how to connect the base station to an electronic hook switch.

1 Connect the base station to the fixed line phone.

2 Use a pointed object (e.g. a ball pen) to set the DIP switch to the posi tion shown.

Siemens, Agfeo, Aastra, Auerswald, etc.

1 2 Alcatel 1 2 For an overview of the available connection and adapter cables, visit the DW series product page on our website at www.sennheiser.com

or contact your Sennheiser partner.

DW Series – Setup Guide | 9

Setting up the base station

Connecting the base station to a computer

왘 Connect the USB cable to the PC socket (marked orange) on the base station and to a USB socket of your computer. The operating system detects the USB audio device ”Sennheiser DECT” and installs the neces sary drivers.

Sennheiser PC software The free Sennheiser PC software allows you to add value to your Sennheiser products. The Sennheiser Updater, for example, facilitates easy updating of products with new software. For more information, visit our website at www.sennheiser.com/cco/software.

Securing the connected cables

1 2 Replace the cover to the rear of the base station.

Tilt the cover upwards until it locks into place with an audible click.

1 2 10 | DW Series – Setup Guide

Charging the headset

Charging the headset

Charge the rechargeable battery for at least 20 minutes without interrup tion before using it for the first time. A complete charging process takes about 60 minutes.

Charging the headset in the base station 왘 Place the headset into the magnetic holder of the base station.

The Headset LED lights up blue and the rechargeable battery is being charged. The Charge status LED on the base station indicates the charge status.

DW Office – HS DW Pro1 – HS DW Pro2 – HS During the first charging process, it may take up to 5 minutes until the Headset LED lights up blue.

LED segment (white = lit up) Required char ging time approx. 10 min.

approx. 20 min.

approx. 40 min.

approx. 60 min.

Corresponds to a talk time of Wideband Narrowband approx. 2 hrs approx. 3 hrs approx. 4 hrs approx. 6 hrs approx. 8 hrs approx. 6 hrs approx. 9 hrs approx. 12 hrs If the headset is outside the range of the base station, it will switch off after 30 minutes in order to conserve battery power.

DW Series – Setup Guide | 11

Charging the headset Charging the headset using the optional CH 10 headset charger The Sennheiser CH 10 headset charger is an optional accessory available from your Sennheiser partner. The CH 10 allows you to charge additional DW series headsets.

DW Office – HS DW Pro1 – HS DW Pro2 – HS 왘 Refer to the instruction manual of the CH 10 for more information.

Charging several headsets simultaneously The MCH 7 multi USB power source is an optional accessory available from your Sennheiser partner. Together with the CH 10 USB, the MCH 7 allows you to charge up to 7 headsets simultaneously.

MCH 7 CH 10 USB 왘 Refer to the instruction manual of the MCH 7 for more information.

12 | DW Series – Setup Guide

Testing the headset system and the sound quality

Testing the headset system and the sound quality

Adjusting the headset system using the DIP switches

1 2 Press the Link button on the headset to disconnect an existing wireless link between base station and headset.

The LEDs on the headset and on the base station go off.

Use a pointed object (e.g. a ball pen) to set the DIP switches to the desired position.

1 Extra Settings ter Handset Lif Wideband Standard 1 2 3 4 5 6 DHSG MSH Limiter Fast Link Configuring the handset lifter/hook switch – DIP switches 1 and 2 The DIP switches 1 and 2 are only assigned a function on the DW BS, DW BS ML and DW BS Phone base stations.

Switch position Function Manual operation Lifts/hangs up the handset manually or using the handset lifter (Sennheiser HSL 10 II ).

Electronic hook switch (DHSG standard) Call control via the headset system. For faster link establishment, see Fast Link .

Electronic hook switch (MSH standard) Call control via the headset system.

Fast Link for DHSG standard and HSL 10 II handset lifter Recommended for frequent callers. Shorter battery life. Fast link establishment without delay due to hidden link to the base station.

DW Series – Setup Guide | 13

Testing the headset system and the sound quality

Auto Link

Adjusting the radio range – DIP switch 3 If many DECT systems are operated in a confined space, interference can occur. In this case, you should change the radio range.

Switch position Function Standard radio range DW Office – HS DW Pro1 – HS DW Pro2 – HS Reduced radio range Use this setting in order to avoid interference with other DECT systems Range of approx. 10 m indoors Automatically establishing the wireless link between headset and base station (Auto Link) – DIP switch 4 Switch position Function Manual link establishment When taking the headset out of the base station, you have to manually establish the wireless link between headset and base station.

Automatic link establishment – Auto Link When taking the headset out of the base station, a wireless link is automatically established between headset and base station. Switching between wideband and narrowband audio transmission – DIP switch 5 Switch position Function Wideband audio transmission Automatic frequency adjustment of wideband and narrowband calls. Wideband audio transmission is e.g. supported by Skype and gives high speech quality.

Battery life: 8 hours Narrowband audio transmission Battery life: 12 hours Limiting the volume – DIP switch 6 Switch position Function Standard limitation Limited volume (country specific) • AU version: in compliance with Directive AS/ACIF G616:2006 • EU and US version: in compliance with Directive 2003/10/EC 14 | DW Series – Setup Guide

Testing the headset system and the sound quality

Adjusting the audio signal by means of the dial tone

1 2 3 4 Put on the headset and press the Phone button on the base station.

Press the Link button on the headset. The Link LED Lift the handset. You hear a dial tone.

lights up blue.

Set the ABC switch to the position A , B or C so that you can hear a clear dial tone in the headset.

1 2 3 4 DW Series – Setup Guide | 15

Testing the headset system and the sound quality

Adjusting the volume

Adjusting the microphone volume of the call transmission By default, the microphone volume control is set to position 4 . This setting is suitable for most telephones.

왘 Make a call to someone who will help you find the correct sensitivity setting for your microphone.

왘 Turn the microphone volume control so that the other party can hear you at a comfortable level.

16 | DW Series – Setup Guide Adjusting the microphone volume of the USB transmission Some softphones adjust the microphone sensitivity automatically.

왘 Activate this function in order to be able to optimally use the micro phone and, via your operating system, adjust the microphone sensi tivity so that the other party can hear you at a comfortable level (see the Help function of your operating system).

Adjusting the automatic audio transmission “Auto Audio”

With the “Auto Audio” function activated and in the case of a USB connec tion, the audio signals – e.g. from Windows  Media Player  or iTunes  – are automatically transmitted to the headset.

When you receive a call or when a connection to Skype™ is established, the audio transmission stops and you hear for example the ring tone. The “Auto Audio” function is activated by default.

Activating the “Auto Audio” function: 왘 Use a pointed object to press the Set button for approx. 5 seconds. The Link LED rapidly flashes blue several times.

Deactivating the “Auto Audio” function: 왘 Use a pointed object to press the Set button for approx. 5 seconds. The Link LED rapidly flashes red several times.

5s

If a problem occurs

If a problem occurs

For causes and solutions that are mainly related to the headset, refer to the chapter “If a problem occurs ...” in the “User Guide”.

Problem The headset is placed into the base station but the Charge status LED if off Possible cause Base station is not connected to the mains power supply Rechargeable battery is deep discharged Possible solution Connect the base station to the mains power supply.

Wait several minutes until the Charge status LED lights up.

For quick-charging the headset: Briefly press the Set button at the rear of the base station.

Connect the base station to the mains power supply.

Link between headset and base station cannot be established Bad radio link between headset and base station Base station is only connected via the USB cable Transmission range is exceeded Reduce the distance between headset and base station.

Adjust the radio range.

Noise interference and connec tion loss Too many DECT systems within the radio range Reduce the radio range.

Set the base station to narrow band transmission.

The rechargeable battery cannot be charged Bad audio quality, the other party sounds too low or too loud The sound from the fixed line phone is distorted and disturbed Distance between base station and fixed line phone is so small that interference occurs Increase the distance between base station and fixed line phone.

Headset is not properly placed into the magnetic holder of the base station Check if the headset is properly placed into the magnetic holder.

Microphone sensitivity is not correctly adjusted Adjust the microphone sensitivity.

Base station is not adjusted to the fixed line phone Use the ABC switch to adjust the base station to your fixed line phone.

Page

6

11

6

14 14 14

11

15 15

For more information and an FAQ list, please visit our website at www.sennheiser.com.

If a problem occurs that is not listed in the above table or if the problem cannot be solved with the proposed solutions, please contact your local Sennheiser partner for assistance.

To find a Sennheiser partner in your country, search at www.sennheiser.com under “Service & Support”.

DW Series – Setup Guide | 17

Specifications 18 | DW Series – Setup Guide

Specifications

Base station

DW BS/DW BS ML Dimensions Weight 108 x 116 x 114 mm (W x H x D) approx. 368 g Operating temperature range +5°C to +45°C (+41°F to +113°F) Storage temperature range –20°C to +70°C (–4°F to +158°F) DW BS USB/DW BS USB ML/DW BS Phone Dimensions Weight 108 x 116 x 114 mm (W x H x D) approx. 322 g Operating temperature range +5°C to +45°C (+41°F to +113°F) Storage temperature range –20°C to +70°C (–4°F to +158°F)

Headset

DW Office – HS Dimensions Weight Talk time Charging time 140 x 24 x 22 mm (W x H x D) with ear hook: approx. 22 g with headband: approx. 50 g narrowband: up to 12 hours wideband: up to 8 hours 50%: approx. 20 min 100%: approx. 1 hour Range (environment dependent) Speaker type Microphone type free line of sight: up to 180 m in office buildings: up to 55 m dynamic, neodymium magnet electret microphone, noise canceling Operating temperature range +5°C to +45°C (+41°F to +113°F) Storage temperature range –20°C to +70°C (–4°F to +158°F) DW Pro1/Pro2 – HS (DW 10) Dimensions Weight Talk time Charging time 170 x 175 x 55 mm (W x H x D) Pro1: approx. 65 g Pro2: approx. 85 g narrowband: up to 12 hours wideband: up to 8 hours 50%: approx. 20 min 100%: approx. 1 hour Range (environment dependent) Speaker type Microphone type free line of sight: up to 180 m in office buildings: up to 55 m dynamic, neodymium magnet electret microphone, ultra noise canceling Operating temperature range +5°C to +45°C (+41°F to +113°F) Storage temperature range –20°C to +70°C (–4°F to +158°F)

Specifications

Power supply unit

Nominal input voltage Nominal input current Mains frequency Nominal output voltage Nominal output current max. 850 mA Operating temperature range +5°C to +45°C (+41°F to +113°F) Storage temperature range Relative humidity –20°C to +70°C (–4°F to +158°F) operation: 20 to 85% Weight 100 – 240 V~ max. 0.2 A 50 – 60 Hz 5 V storage: 20 to 95% approx. 75 g

DECT

EU, UK, AU: CAT IQ 1.0

US version: DECT 6.0

Frequency 1,880 to 1,900 MHz 1,920 to 1,930 MHz SAR value of DW Office – HS 0.196 W/kg 0.093 W/kg SAR value of DW Pro1 – HS SAR value of DW Pro2 – HS (max. 10 g SAR) 0.069 W/kg (max. 10 g SAR) 0.058 W/kg (max. 10 g SAR) (max. 1 g SAR) 0.044 W/kg (max. 1 g SAR) 0.025 W/kg (max. 1 g SAR) In compliance with Europe: EMC EN 301489-6 Radio Safety SAR EN 301406 EN 60950-1 EN 50360 ref EN 62209-1 (headset) Trademarks Sennheiser is a registered trademark of Sennheiser electronic GmbH & Co. KG.

Other product and company names mentioned in this instruction manual may be the trademarks or registered trademarks of their respective owners.

DW Series – Setup Guide | 19

Sennheiser Communications A/S Industriparken 27, DK-2750 Ballerup, Denmark www.sennheiser.com

Printed in China, Publ. 11 /1 8 , A0 6

Was this manual useful for you? yes no
Thank you for your participation!

* Your assessment is very important for improving the work of artificial intelligence, which forms the content of this project

Download PDF

advertisement