Martin JEM Hazer Pro User Manual

Martin JEM Hazer Pro User Manual
READ AND SAVE THESE INSTRUCTIONS
P/N 35010039-D
user manual
Dimensions/Legal
All dimensions are in millimeters
Information subject to change without notice. HARMAN Professional Denmark ApS disclaims liability for any injury,
damage, direct or indirect loss, consequential or economic loss or any other loss occasioned by the use of, inability to
use or reliance on the information contained in this document.
©2016 HARMAN Professional Denmark ApS. All rights reserved. Martin® and JEM™ are registered trademarks of
HARMAN Professional Denmark ApS registered in the United States and/or other countries. Features, specifications,
and appearance are subject to change without notice.
HARMAN Professional Denmark ApS • Olof Palmes Allé 18 • 8200 Aarhus N • Denmark
www.martin.com
Document Revision - D
2
Dimensions/Legal
Contents
Dimensions/Legal ...................................................................................................................... 2
Contents .................................................................................................................................... 3
Safety information ...................................................................................................................... 4
Product overview ....................................................................................................................... 7
Product description ................................................................................................................ 7
Features at a glance .............................................................................................................. 7
Product details ....................................................................................................................... 8
Quick Start ................................................................................................................................. 9
Setting up ............................................................................................................................... 9
Making haze ........................................................................................................................... 9
Switching off ........................................................................................................................... 9
Installation and setting up ........................................................................................................ 10
Location................................................................................................................................ 10
AC power ............................................................................................................................. 10
Setting up ............................................................................................................................. 11
Final checks ......................................................................................................................... 11
Turning on the power ........................................................................................................... 11
Turning off the power ........................................................................................................... 11
Control settings ........................................................................................................................ 12
Overview – Digital Control Panel ......................................................................................... 12
Quick access buttons ........................................................................................................... 12
Setting Run mode ................................................................................................................ 13
Setting haze output .............................................................................................................. 13
Setting fan speed ................................................................................................................. 13
Auto Fan Mode..................................................................................................................... 13
Setting the Timer .................................................................................................................. 13
Setting the DMX start address ............................................................................................. 13
Setting the master-slave link mode ...................................................................................... 14
Aux ....................................................................................................................................... 14
PSI Readout ......................................................................................................................... 14
Priming the machine after fluid out ...................................................................................... 14
Resetting options to factory settings .................................................................................... 15
Optional Digital Remote Control .............................................................................................. 16
Overview .............................................................................................................................. 16
Functions.............................................................................................................................. 16
Connection ........................................................................................................................... 16
DMX control ............................................................................................................................. 17
Overview .............................................................................................................................. 17
Connection ........................................................................................................................... 17
DMX functions ...................................................................................................................... 17
RDM operation ..................................................................................................................... 18
Approved Haze fluids............................................................................................................... 19
Basic service............................................................................................................................ 20
Cleaning ............................................................................................................................... 20
M a r t i n P r o - C l e a n a n d S t o r a g e F l u i d ................................................................... 20
Fuse replacement ................................................................................................................ 21
Troubleshooting ....................................................................................................................... 22
Status messages ..................................................................................................................... 23
Resetting the machine after fluid out ................................................................................... 23
Technical Specifications .......................................................................................................... 24
Notes ....................................................................................................................................... 27
Contents
3
Safety information
The following symbols are used to identify important safety information:
Caution! Safety
hazard. Risk of
personal injury.
Caution! Burn
hazard. Hot
surface. Do not
touch.
Danger!
Hazardous
voltage. Contact
will cause electric
shock.
Caution! Fire
hazard.
Warning! This product is not for household use. It presents risks of injury due to
electric shock, burns, falls and respiratory problems!
Read this manual before operating the machine, follow the safety precautions
listed below, and observe all warnings in this manual and printed on the
machine. Use the machine only as described in this manual and in accordance
with local laws and regulations.
If you have questions about how to operate the machine safely, or if you have
followed the instructions in this manual and the machine is malfunctioning,
please contact Martin Service and Support.
Preventing electric shocks
4

Always ground (earth) the machine electrically.

Use only a source of AC power that complies with local building and
electrical codes, and that has both overload and ground-fault protection.

Before connecting the machine to power, check that the voltage
indicated on the machine’s serial label matches your local AC power
voltage. If your AC power voltage does not match, do not use the
machine. Contact Martin Service and Support for assistance.

Before using the machine, check that all power distribution equipment
and cables are in perfect condition and rated for the current
requirements of all connected devices.

If the machine or any cables connected to it are in any way damaged,
defective, wet, or show signs of overheating, stop using the machine and
contact Martin Service and Support for assistance. If the supply cord is
damaged, it must be replaced by a special cord or assembly available
from the manufacturer or its service agent.

Disconnect the machine from AC power before servicing and when not in
use.

This machine is not waterproof and should not be exposed to wet
outdoor conditions. Do not immerse in water or any other liquid. Do not
expose to high-pressure water jets.

Do not spill fluid over or inside the machine. If fluid is spilled, disconnect
AC power and clean with a damp cloth. If fluid is spilled onto electronic
parts, take the machine out of service and contact Martin Service and
Support for advice.
Safety information

Do not remove the covers or attempt to repair a faulty machine. Refer
any service not described in this manual to Martin Service and Support.

Do not operate the machine if any parts are damaged, defective or
missing.

Moisture and electricity do not mix. Do not aim haze output at electrical
connections or devices.
Preventing burns and fire

The haze produced by the machine is hot enough to cause burns when it
leaves the nozzle, and very hot droplets of fluid escape occasionally.
Keep people and objects at least 600 mm (24 in.) away from the haze
output nozzle.

Do not touch the haze output nozzle during or after use – it becomes
extremely hot and remains hot for several hours after the machine has
been shut down.

Haze output contains glycol, a flammable alcohol that burns with an
almost invisible blue flame. Do not point haze output at sources of
ignition such as open flames or pyrotechnic effects.

Do not attempt to bypass thermostatic switches, fluid sensors or fuses.

Replace fuses only with ones of the type and rating specified in this
manual for the machine.

Provide a minimum free space of 100 mm (4 in.) around the machine.

Provide a minimum free space of 500 mm (20 in.) around fans and air
vents and ensure free and unobstructed airflow to and around the
machine.

Keep the machine at least 600 mm (24 in.) away from combustible and
heat-sensitive materials.

Do not operate the machine if the ambient temperature (Ta) is below 5°
C (41° F) or above 40° C (104° F).

Do not operate the machine if the relative air humidity exceeds 80%.
Preventing injuries

Ensure that the surface on which the machine is located or installed can
safely hold the weight of the machine.

Fasten the machine securely to a fixed surface or structure when in use.
The machine is not portable when installed.

If suspending from a rigging structure ensure that any supporting
structure and/or hardware used can hold at least 10 times the weight of
all the devices they support.

If suspending from a rigging structure, fasten the machine to a rigging
clamp. Do not use safety cables as the primary means of support.

If the machine is installed in a location where it may cause injury or
damage if it falls, install as directed in this manual a secondary
attachment such as a safety cable that will hold the machine if a primary
attachment fails. The secondary attachment must be approved by an
official body such as TÜV as a safety attachment for the weight that it
secures, must comply with EN 60598-2-17 Section 17.6.6 and must be
capable of bearing a static suspended load that is ten times the weight of
the machine and all installed accessories.

Check that all external covers and rigging hardware are securely
fastened.

Block access below the work area and work from a stable platform
whenever installing, servicing or moving the machine.
Safety information
5

Do not install the machine over areas where people are present.

Do not operate the machine with missing or damaged covers or shields.

In the event of an operating problem, stop using the machine
immediately and disconnect it from power. Do not attempt to use a
machine that is obviously damaged.

Do not modify the machine in any way not described in this manual or
install other than genuine Martin parts.

Refer any service operation not described in this manual to a qualified
technician.

Haze output can cause condensation. Do not point the output at smooth
floors. Floors and surfaces may become slippery. Check these frequently
and wipe dry as necessary to avoid any danger of slipping.

Ensure at least 2 m (6.6 ft.) visibility in areas where haze is being
produced.

Haze fluid contains food-grade glycols in solution that may present
health risks.
IF SWALLOWED: Do not induce vomiting. Drink 1-2 glasses of water
and seek medical attention.
AVOID CONTACT WITH SKIN AND EYES: In case of accidental
contact: EYES: Hold eyes open and flush with water for ten minutes,
seek medical attention if irritation persists. SKIN: Remove contaminated
clothing and rinse skin for 20 minutes, seek medical attention if irritation
persists.
Consult the fluids' SDS for more detailed safety information at
http://www.martin.com/safety-documents

This machine is not intended for use by persons (including children) with
reduced physical sensory or mental capabilities, or lack of experience
and knowledge, unless they have been given supervision or instruction
concerning use of the machine by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the
machine.
Preventing breathing problems

A haze machine can operate safely only with the haze fluid it is designed
for. Use the machine only with fluids specified under “Approved Haze
fluid” on page 19 or you may cause the release of toxic gases,
presenting a severe health hazard. You will also probably damage the
machine.

Do not create dense haze in confined or poorly ventilated areas.

Do not expose people with health problems (including allergic and/or
respiratory conditions such as asthma) to haze output.

Do not point haze output directly at a person’s face or at face height.
For the latest user documentation and other information for this and all Martin
products, please visit the Martin website at http://www.martin.com
If you have any questions about how to install, operate or service the fixture
safely, please contact your Martin distributor, dealer or contact Martin Service
and Support.
6
Safety information
Product overview
Product description
The JEM Hazer Pro is a top of the range haze machine from Martin Professional
designed for the highly demanding professional market. Its ability to produce
exceptionally fine atmospheric haze in a short period of time makes it an ideal
choice for rental houses, shows, theatres, TV studios, clubs, bars, cruise ships,
theme parks and more.
Robust yet small and lightweight, the JEM Hazer Pro is capable of dispersing an
even, continuous haze with superior optical clarity and reflectivity, the perfect
small-particle haze for highlighting today’s highly defined light beams. A highquality air pump system ensures smooth distribution while a unique mixing
channel allows the haze to optimize before being expelled.
Features at a glance

Continuous effect output.

Water-based fluid provides dense particles and even haze.

Sealed fluid system with quick-connect fittings.

2.5 l fluid reservoir - 10.5 hours on full output.

User-friendly on-board digital control panel.

Pre-programmed "silent" mode.

Independent variable haze and fan control.

DMX Control with RDM Standard.

Road-worthy industrial design.

Lightweight and small footprint.

Optional Flying Kit and Digital Remote Control.

Battery powered automatic shutdown system - prevents clogging.

Optional Flying Kit and Digital Remote Control
Use only JEM C-Plus Haze Fluid. Use of other fluid will void warranty.
Product overview
7
Product details
Digital Remote
Control inlet
AVR socket
Mains power switch
3-pin DMX
in/out
Mains Power inlet
5-pin DMX
in/out
Digital Control Panel
Fluid Reservoir
Haze outlet
Warning, high
temperature vapour and
surfaces!
8
Product overview
Quick Start
You are no doubt eager to switch on the machine and try it out by making a lot of
haze. This section tells you how to do that. However, please also make the time
to read the safety and servicing instructions in the remainder of this manual.
Setting up
Locate the machine in a suitably large area with nothing in front of the haze
output.
Fill the fluid tank with JEM C-Plus Haze Fluid only. Use of other fluid will void the
warranty.
Connect a suitably rated power supply to the machine using the supplied mains
power cable. The power requirements are:
3.1 A @ 230 V (EU model)
6 A @ 120 V (US model)
Now set the mains switch, at the rear of the machine, to the ‘ON’ position. The
display will show HEAT. If the display shows OFF press the RUN button on the
digital control panel. After about 6-8 minutes the display should show CONT and
the machine will begin producing haze. If the display shows RDY, press the RUN
button to start haze.
Making haze
The two quick access buttons (PRE1, PRE2) at the bottom left of the control
panel enable/disable different haze/fan output levels, which can be user-defined.
The SILENT button enables/disables a pre-defined operating mode, which
reduces noise. The RUN button starts and stops haze production.
If you want to adjust the haze density manually, press the Menu < > buttons until
the display shows HAZE, then press the Enter button and use the Value
up/down buttons to select a value above 0%.
You can also adjust the fan speed using the FAN menu.
If no haze is produced it may be necessary to prime the machine,
press the Menu <> buttons until the display shows PRME, then press
the Value Up button so the display shows Y, then press the Enter
button.
Switching off
The JEM Hazer Pro is designed to run an automatic self-cleaning cycle on power
down to help prevent blockages using its built in rechargeable battery.
When power is turned off the cleaning cycle will begin automatically.
The display will show “WAIT”, then “90” counting down to “00”. The machine will
then power off automatically.
Quick Start
9
Installation and setting up
DANGER! DO NOT operate the haze machine until you have read and observed
all the precautions listed under “Safety information” on page 4.
Location
The JEM Hazer Pro is designed to be located on the floor or may be suspended
using the optional flying kit. If suspending the machine, the handles are removed
and four eyebolts provided in the flying kit are fitted in their place.
The machine can operate in any orientation from 30° upwards to 30° downwards.
Steeper tilting may cause fluid leakage.
If the machine is to be suspended, ensure the mounting structure can support
the weight of the machine. Do not suspend the machine over areas where
people will be underneath. Use only the Flying Kit optionally available from
Martin to suspend the machine.
Ensure that there is at least 100 mm (4 in.) clearance all-round the machine and
at least 600 mm (24 in.) in front of the haze outlet.
AC power
Before using the machine, ensure that a grounding-type (earthed) power plug
that fits the local power outlets is installed on the mains cable provided.
DANGER! Make sure the power plug is correctly rated:
• For EU (230 V) use fit a plug rated 6 A minimum
• For US (120 V) use fit a plug rated 10 A minimum
When installing the plug, follow the plug manufacturer’s instructions and connect
pins as follows:
Yellow and green wire to ground (earth), blue wire to neutral and brown wire to
live.
The table below shows some common pin identification schemes.
10
wire
function
marking
screw color
brown
live
“L”
yellow or brass
blue
neutral
“N”
silver
green/yellow
earth
Installation and setting up
green
Before connecting the haze machine to power, verify that the AC supply is
adequately dimensioned for the current draw of the machine. The machine
requires:
3.1 A @ 230 V (EU model)
6 A @ 120 V (US model)
Check that the local AC voltage is appropriate, as indicated on the machine’s
serial number label. If your AC voltage is outside the appropriate range, do not
use the machine. Contact Martin Service and Support for assistance.
Setting up
Fill the fluid reservoir only with JEM C-Plus Haze Fluid (see page 19).
If DMX control is being used, connect the machine using DMX cable (see page
17). If the JEM Digital Remote Control (optional accessory) is being used,
connect it to the remote socket (see page 16).
Final checks
Before applying power to the haze machine, verify the following:
 the machine is safely located or installed and meets the location
requirements stated on page 10

the operator is familiar with, and able to comply with, the requirements
for safe operation listed on page 4.

the haze fluid is one of the genuine Martin fluids listed under “Approved
Haze fluid” on page 19.

the machine is electrically grounded (earthed)

the AC power distribution circuits and lines are adequately rated for the
current load
Turning on the power
Turn on the mains power switch located next to the mains power inlet. The
display will show HEAT. If the display shows OFF press the RUN button on the
digital control panel. The machine will remember its state from when it was
turned off last time, so it will only power up in OFF mode if you have previously
disabled the heaters.
After about 6-8 minutes the display should show CONT and the machine will
begin producing haze. If the display shows RDY press the RUN button to start
producing haze.
Turning off the power
The JEM Hazer Pro is designed to run a self-cleaning cycle on power down to
help prevent blockages, using its built in rechargeable battery.
When you turn off the power, the cleaning cycle will begin automatically. The
display will show “WAIT”, then “90” counting down to “00”. During this time, the
unit purges the fluid from its internal pipework to help prevent blockages. The
machine will then power off automatically.
Installation and setting up
11
Control settings
Overview – Digital Control Panel
The Digital Control Panel on the top of the machine allows you to configure the
control settings using option menus.
Digital display

Menu previous/next buttons
Enter button
Value up/down buttons
Quick access buttons
PRE1 PRE2 SILENT
RUN
The brightness of the display can be changed to LOW, NORM or HIGH using the
DISP menu option.
Quick access buttons
The four quick access buttons below the display allow you to select between
either two defined presets (PRE1, PRE2), silent mode (SILENT) or continuous
Run Mode (RUN). The display shows the current setting.
The two left hand buttons (PRE1, PRE2) select preset combinations of haze and
fan output. The buttons come preset as defined in the chart below.
quick mode
haze and fan settings

Haze 35%, Fan 15%

Haze 75%, Fan 45%
To change the preset settings, adjust the Fan and Haze settings
using the menu, then within 3 seconds press the PRE1/PRE2 button
to store the change. will then be displayed if successful.
The two right-hand buttons (SILENT, RUN) change the operating mode.
Press RUN to engage continuous Run Mode. Haze and fan values correspond to
the values in the control menu. The display shows . To stop output, press
the RUN button again to set the machine to Standby mode (heaters remain on).
Press SILENT to engage a low noise mode, which slows down the fan only.
If the RUN button is used to stop the haze, Silent mode is not cancelled. Silent
mode is a global setting and will affect both manual and DMX control.
12
Control settings
Setting Run mode
The Run menu sets the operational mode of the unit, either Off, Standby
(heaters remain on), Fan only, Timer mode or Continuous mode.
Use the Menu Previous / Next buttons to select the  option.
Use the Up/Down buttons to select .
Press the Enter button to store the setting. The display shows .
Selecting OFF will disable the heaters on the unit.
Setting haze output
Use the Menu Previous / Next buttons to select the  option.
Use the Up/Down buttons to select the output from  – .
Press the Enter button to store the haze setting. The display shows .
If you want to temporarily change the haze density, do not press
Enter. The haze setting will go back to its stored value next time the
machine is powered up. This applies to all options.
Setting fan speed
Use the Previous / Next buttons to select the  option.
Use the Up/Down buttons to select the fan speed from  – .
Press the Enter button to store the fan setting.
The fan will run continuously if set above 0% and the RUN menu is set to FAN,
TIME or CONT.
If haze is being produced and the fan is off or set to a low speed, the fan speed
will be automatically increased to prevent build-up of haze at the machine output.
The fan will also automatically run on for a short period when haze is turned off.
Auto Fan Mode
In some circumstances where an improved vertical distribution of haze is
required, can be selected from the menu. This causes the fan
speed to vary over a 5-minute period.
Setting the Timer
Select the TIME option from the RUN menu.
Then set the TRUN and TOFF values from the menu.
The TRUN and TOFF values are set in seconds and are in the range 0-99. The
haze and fan values are taken from the menu settings for Haze and Fan. The
timer will cycle continuously until the run menu is changed.
Use this mode for maintaining a low level of haze in smaller venues.
When the timer is running and the display is not showing a menu, the
display shows TRUN or TOFF as the timer cycles between run and off
modes.
Setting the DMX start address
Use the Previous / Next buttons to select the  option.
Control settings
13
Use the Up/Down buttons to set the DMX start address from  to . If
you hold down the button, the address will count up/down faster.
Press the Enter button to store the address setting.
The machine will automatically respond to a DMX controller whenever it is
connected.
When using in a DMX system ensure the LINK menu is set to RECV (the default
setting) to avoid causing DMX errors to other devices on the system.
Setting the master-slave link mode
It is possible to control several machines from one. The primary machine, which
from which commands are sent, is the Master. The other machines are Slaves.
The machines are interconnected with DMX cabling.
Use the Previous / Next buttons to select the  option.
Use the Up/Down buttons to select  (slave unit) or (master unit).
Press the Enter button to store the link setting.
The machine should be set to  only if it is running as a master. If running
as a slave, stand-alone or DMX controlled it should be set to .
Aux
This option is not currently used and has no effect on the machine.
PSI Readout
This status readout is for service use only.
Priming the machine after fluid out
If the machine runs out of fluid it should be shut down to prevent damage to the
pump. To suck the new fluid back into the machine, replace/refill the fluid
reservoir and use the prime function.
Use the Previous / Next buttons to select the  option.
Use the Up/Down buttons to change the option to .
Press the Enter button to start the priming function.
The machine will pump at full power for about 10 seconds or until the unit senses
fluid in the heat exchanger.
To exit this menu if you decide not to activate the Prime function, select  and
press Enter.
If the machine is not up to operating temperature, the Prime function will do
nothing.
14
Control settings
Resetting options to factory settings
The factory settings configure a standard mode of operation for the machine.
Use the Previous / Next buttons to select the  option.
Use the Up/Down buttons to change the option to .
Press the Enter button to reset all options.
To exit this menu if you decide not to reset the options, select  and press
Enter.
The factory settings are:
option
setting
HAZE

FAN

TRUN
 seconds
TOFF
seconds
RUN

ADDR

DISP

LINK

AUX

PRME

PRE1

PRE2

Control settings
15
Optional Digital Remote Control
Overview
The JEM Digital Remote Control, optionally available, may be used for remote
control of the JEM Hazer Pro. Several machines may be controlled from one
remote using Master/Slave Link mode, see page 14.
Display
XLR socket
XLR socket
(on rear)
Timer button
Haze button
Functions
The remote control provides the following functions:

Haze button: turns haze output on and off. Press once to start haze and
again to stop.

Timer button: turns the haze timer on and off.

Haze level setting (HAZE = 0 -100%)

Fan speed setting (FAN = 0 -100%)

Timer run time/off time settings (TRUN = 1 -90 seconds, TOFF = 20-89
seconds)

Run mode (RUN = OFF, STBY, FAN, TIME, CONT)
The functions are the same as on the built in digital control panel and are
described on page 12.
The RUN menu duplicates the functions of the Haze and Timer buttons. The
buttons are simply a quick way to control this menu function.
Connection
The remote control has two identical XLR connectors on the top and back for
connection to the JEM Hazer Pro. Plug the cable provided with the remote
control into one of these sockets and into the top 3-pin XLR socket labeled
‘Remote’ on the rear panel of the JEM Hazer Pro.
The remote control is powered through its cable by the Jem Hazer Pro; no
batteries are required.
The cable may be extended to up to 25 m (82 ft.) with a 3-pin XLR DMX cable.
16
Optional Digital Remote Control
DMX control
Overview
DMX is a digital control system widely used in entertainment and architectural
lighting. Any controller meeting the DMX-512A standard may be used to control
and program the haze output of the JEM Hazer Pro.
When a DMX signal is present, the JEM Hazer Pro stand-alone
functions do not work. To fire the unit from the control panel or remote
control, the DMX controller must be powered off or disconnected.
Connection
The JEM Hazer Pro provides both a 3- and 5-pin XLR connectors on the rear
panel of the unit for DMX connection.
You can either use the 3- or 5-pin connectors for input/output, but you should not
use the unit as a splitter by connecting both the 3- and 5-pin outputs at the same
time.
For best results, use cable designed for high-speed digital data transmission.
DMX functions
The JEM Hazer Pro start address must match the DMX start address allocated
to it on your controller. To set the address, see “Setting the DMX start address”
on page 13. The JEM Hazer Pro uses 3 DMX channels.
For example if the JEM Hazer Pro is set to DMX address 100, channel 1 will be
controlled by address 100, channel 2 will be controlled by address 101 and
channel 3 by address 102.
When the machine is at running temperature and is under DMX control it
displays .
The functions of each DMX control channel are shown on the following page.
DMX control
17
Channel 1
Haze
output
Level
Channel 2
Fan output
level (fan
will always
run if haze
is active)
Channel 3
Special
functions
DMX value
range
0-12
13- 24
25- 36
……..
245 -255
DMX value
range
0-12
13-24
25-36
……..
245 -255
DMX value
range
0-50
51-100
101-150
151-200
201-255
Function
Macro description
Idle range
Haze 5%
Haze 10%
…….
Haze 100%
Function
None
Idle range
Fan 5%
Fan 10%
…….
Fan 100%
Function
Idle range
Prime
Auto Fan
mode
Heater off &
shutdown
Heater on
(normal
operation)
Macro description
None
Macro description
None
5 seconds within
range to activate
once
None (level
triggered)
5 seconds within
range to activate
once
None, but heaters
will stay on if
channel 3 returns to
zero
Default
value
0
Default
value
0
Default
value
0
RDM operation
The JEM Hazer Pro supports DMX Remote Device Management (RDM). This
allows configuration and status monitoring of the machine from a suitably
equipped lighting console or control system.
The following can be configured using RDM:
Set/read DMX start address
Set/read RDM device label
Reset device
Reset options to factory defaults
The following parameters can be read using RDM:
Device status (ready, heating)
DMX “slot” functions (channel functions)
Device software version
Device model/manufacturer
Service Data
18
DMX control
Approved Haze fluids
The JEM Hazer Pro must only be used with JEM C-Plus Haze Fluid. Martin
supplies high quality haze fluids that are based on ultra-pure deionized water. No
other fluid is suitable for use.
JEM C-Plus Haze Fluid is a water-based haze fluid formula that is specifically
designed for use in the JEM Hazer Pro and JEM Compact Hazer Pro. JEM CPlus Haze Fluid is a dense molecular formula that produces very fine haze
particles, specially designed to emphasize beam and mid-air light effects,
projections and lasers. The fluid produces an evenly dispersed atmospheric haze
for optimal visual clarity while maintaining a peak refraction index. Besides
delivering a unique effect C-Plus Haze Fluid is formulated to generate a long
hang time. JEM C-Plus Haze Fluid is very economical and yields a low level of
consumption ideal for the precision of performance based art in clubs, theatres
and touring applications.
Available in 2.5, 5, 25, and 220 l containers.
To find your local dealer visit www.martin.com
DANGER! The JEM Hazer Pro can run safely only on the specific haze fluid it is
designed for. Use ONLY JEM C-Plus Haze Fluid as designated in this manual.
NEVER use any other type of fluid, or toxic gas may be produced. You will
probably also cause damage to the system that will invalidate the
product warranty. Do not dilute haze fluid with water or any other liquid. Discard
haze fluid if it becomes contaminated.
Approved Haze fluids
19
Basic service
Before servicing the JEM Hazer Pro, read and observe all the precautions listed
in “Safety information” on page 4. Any service not described in this section must
be carried out by a Martin service technician.
To find your local Martin service center visit www.martin.com
Cleaning
Excessive dust, haze fluid, and dirt build-up will degrade performance and cause
overheating and damage to the machine that is not covered by the product
warranty. To maintain adequate cooling, dust must be cleaned from the outer
casing and air vents of the machine periodically.
Isolate the machine from power and allow to cool completely before cleaning.
The haze output nozzle remains hot for a period after use.

Remove dust from the air vents with a soft brush, cotton swab, vacuum,
or compressed air.

Clean haze fluid residues from the haze output of the machine using a
damp cloth.

Clean the outer casing with a damp cloth only.
Martin Pro-Clean and Storage Fluid
Martin Pro-Clean & Storage Fluid is specially designed for optimizing
performance while providing longevity of any effect machine. Martin Pro-Clean &
Storage fluid is the ultimate cleaning solution for Martin atmospheric effect heat
exchangers. This advanced preventative maintenance fluid has been utilized by
Martin service technicians for years of both cleaning and storing effect machines.
Utilizing Martin Pro-Clean & Storage Fluid on a regular basis reduces clogging
and further extends the life of your Martin atmospheric effect machines. By using
the highest grade chemicals available while remaining eco-friendly, Martin fluids
are both effective and safe.
Instructions for use
Use fluid directly from container, do not dilute. Remove cap and safety seal; if
inner safety seal has been tampered with, return product to point of purchase.
Disconnect effect machine from power source before filling reservoir. When
possible, remove reservoir from machine and carefully fill reservoir to desired
level, taking care not to overfill or spill. Wipe up any spilled fluid with a damp
cloth. Replace cap on container and store upright in a secure location.
Cleaning and Preventative Maintenance Procedure:
Use Martin Pro Clean and Storage Fluid after every 200 hours of operation or
monthly depending on usage and duty cycle. In a well-ventilated area temporarily
connect Martin Pro Clean and Storage Fluid to the effect machine being serviced
or fill the machines provided fluid reservoir. Allow the machine to fully heat.
When machine is ready activate the machine to run continuously for 30-45
minutes; use a timer function if available.
Storage Procedure:
Perform the above cleaning and preventative maintenance procedure. After
procedure is completed simply run the machine until all fluid has been visibly
purged from the fluid inlet tubing to prevent leaks and seepage.
20
Basic service
Fuse replacement
The two fuses for the machine are located on the electronics board inside the
unit.
DANGER! Disconnect the power supply before removing any covers. Live parts
inside!
To replace a fuse, disconnect the power cord from the supply, unscrew the
screws holding the top cover of the unit and remove the cover. The electronics
board is located in the compartment under the display.
Remove the spent fuse and replace with one of exactly the same size and rating.
The fuse type is indicated below. Contact Martin Service and Support if the fuse
blows repeatedly.
F1
120 V = 10AT
230 V = 6.3AT
F2
120 V = 3.15AT
230 V = 3.15AT
Basic service
21
Troubleshooting
Problem
Probable cause(s)
Suggested remedy
Machine not at operating
temperature
Wait until  message
no longer shown
 set to 0
Increase setting
 set to 0
Increase setting
DMX signal present
Disconnect or turn off DMX
controller
DMX address setting
incorrect
Change DMX address
(page 13)
Poor connection in DMX
line
Check DMX cables and
connections
LINK menu is set to SEND
Set LINK menu to RECV
Haze output is weak
Machine requires priming
Prime machine (page 14)
Wet, greasy, non-uniform
haze output, fluid drips or
spits from nozzle, or very
loud noise when firing
machine
Incompatible haze fluid
Use approved fluid!
Mains fuse blown
Replace fuse (page 21)
No power at AC cable inlet
Check power cable and
circuit breaker
LINK menu is set to SEND
Set LINK menu to RECV
Machine will not produce
haze when control panel set
to RUN or remote control
Haze switch turned on
Machine can be fired from
control panel or remote
control, but not by DMX
controller
Machine appears dead
Machine causes DMX
errors to occur on other
units when connected to a
DMX system
22
Troubleshooting
Status messages
message


reason
The heaters are Off, the unit is shut down.
The unit is heating up to operating temperature.
The heater is at operating temperature, but Haze is not

turned on (RUN set to STBY or HAZE set to 0%).
The heater is at operating temperature and the unit is under

DMX control.
The machine is in run mode and is producing haze.

The machine is in quiet run mode and is producing haze.

The machine is in Timer mode and is in a RUN period (the

number counts down to show the run time)
The machine is in Timer mode and is in an OFF period (the

number counts down to show the off time)
The machine has detected an error with its calibration
 settings and will not operate. Call Martin Service and
Support.
The machine has detected an error in the temperature
 sensor and will not operate. Call Martin Service and
Support.
The machine is running a cleaning cycle which lasts 90

seconds (number may be 90 to 0)
(on start-up) The internal battery is low and the last
shutdown did not complete. If this message displays on

every start-up, call Martin Service and Support to obtain a
replacement battery.
Resetting the machine after fluid out
If the machine runs out of fluid, simply refill the fluid reservoir and follow the
priming instructions on page 14.
Status messages
23
Technical Specifications
P h ys i c a l
Length ......................................................................................... 565 mm (22.3 in.)
Width ........................................................................................... 271 mm (10.7 in.)
Height .......................................................................................... 298 mm (11.8 in.)
Height with rigging kit .................................................................. 294 mm (11.6 in.)
Dry weight ........................................................................................ 15 kg (33.1lb.)
Filled weight ................................................................................. 17.5 kg (38.6 lb.)
Performance
Coverage volume ................................................................. 5500 m3 (194,231 ft.3)
Operating time with 2.5 l fluid (min/max)........................................... 10.5/65 hours
Operating Time ..................................................................................... Continuous
Ready time .............................................................................................. 6-minutes
Ambient noise ...................................................................................... Silent mode
Control and programming
Control options ........ Digital control panel, programmable fast access keys, DMX,
optional digital remote control, master/slave link mode
Control parameters ..................................... Continuous or timer-controlled output
Haze and fan ................................................ Independent variable output, 0-100%
DMX channels .................................................................... 3 (Haze, Fan, Control)
Self-cleaning cycle ..Battery powered automatic shutdown, manually engaged, or
DMX trigger
DMX compliance ................................................ ANSI E1.11 – USITT DMX-512A
RDM compliance .............................................................. ANSI/ESTA E1.20 RDM
Construction
Housing ................................................................................... Steel and aluminum
Color ............................................................................................................... Black
Heat exchanger ............................................ 600 W trackless, thermally protected
Blower fan .................................................................... Integrated, 200-2500 RPM
Fluid pump ........................................................... Oscillating piston, high pressure
Fluid management ..............................Fluid out sensing, sealed for transportation
Fluid reservoir .............................. 2.5 l drop-in reservoir with quick-connect fitting
Installation
Mounting .................................................................. Standing, or optional flying kit
Orientation ..................................................................Up to +/- 30° from horizontal
Clearance around machine .............................................................. 100 mm (4 in.)
Connections
AC Power ................................................................................. Neutrik powerCON
DMX, link mode in/out ..................................................... 3- and 5-pin locking XLR
Remote control ............................................................................ 3-pin locking XLR
Firmware .............................................................................................. AVR socket
Electrical
EU Model
AC Power ................................................................................ 220-240 V, 50/60Hz
Main Fuse ......................................................................6.3 AT (slow-blow), 250 V
Typical power and current ................................................................. 675 W, 3.1 A*
US Model
AC Power ................................................................................ 100-130 V, 50/60Hz
Main fuse .........................................................................10 AT (slow-blow), 125 V
24
Technical Specifications
Typical power and current .................................................................... 675 W, 6 A*
*Measurements made at nominal voltage. Allow for a deviation of +/-10%
Thermal
Maximum ambient temperature (Ta max) .......................................... 40°C (104°F)
Minimum ambient temperature (Ta min) .............................................. 5° C (41° F)
Exterior surface temperature, steady state ........................................ 30° C (86° F)
Maximum nozzle temperature ........................................................ 290° C (554° F)
Approvals
EU EMC: ........................................................................................... EN 61000-6-3
EU safety: ................................................................. EN 60 335-1+A15, EN 62233
EU Immunity: ..................................................................................... EN 61000-6-1
US safety (pending) ..................................................................................... UL 998
Canadian safety (pending) ..................................................CSA C22.2 No. 104-01
Australia/NZ (pending) .................................................................................... RCM
“Calibration factors have been developed and approved by the Actors’ Equity
Association and the Broadway League for use in measuring theatrical Haze with the JEM
Hazer Pro and JEM C-Plus Haze Fluid.”
Included items:
Fluid reservoir, 2.5 l.......................................................................... P/N 34300521
Power input cable, EU, powerCON, stripped ends, 2.5 m (8.2 ft.) .. P/N 11501041
Power input cable, US, powerCON, molded NEMA 5-15P, 2.5 m (8.2 ft.) ........P/N
11501042
User Manual ..................................................................................... P/N 35010039
Accessories
JEM Hazer Pro, Digital Remote Control .......................................... P/N 92765042
JEM Hazer Pro, Flying Kit ................................................................ P/N 92610002
Approved Fluids*
JEM C-Plus Haze Fluid
Martin Pro Clean and Storage Fluid
Approved Discontinued Fluids*
Pro Clean Supreme Fluid
Service Tools
Epsilon 5 AVR Programmer ............................................................. P/N 50502004
Temperature Calibration Box ........................................................... P/N 92620005
*Various sizes available – contact your dealer or see Martin.com for details
Ordering information
JEM Hazer Pro, EU .......................................................................... P/N 92225940
JEM Hazer Pro, US .......................................................................... P/N 92225945
Specifications subject to change without notice. For the latest product specifications, see
www.martin.com
Technical Specifications
25
Dis p o s ing o f th is p ro d uct
Martin™ products are supplied in compliance with Directive 2002/96/E C of the E uropean
Parliament and of the Council of the E uropean Union on WE E E (Waste E lectrical and
E lectronic E quipment), as amended by Directive 2003/108/E C, where applicable.
Help preserve the environment! E nsure that this product is recycled at the end of its life.
Your supplier can give details of local arrangements for the disposal of Martin products.
26
Technical Specifications
Notes
Notes
27
28
Notes
Notes
29
www.martin.com • Olof Palmes Allé 18 • 8200 Aarhus N • Denmark
Tel: +45 8740 0000 • Fax: +45 8740 0010
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