K yocera’s CentraQ Pro is a business application that provides usage tracking, cost accounting and secure printing capability across KYOCERA MFPs and Printers. This application enables an organization to control printing and copy costs, reduce waste and print important documents with confidentiality. Its detailed usage reports transform raw usage data into actionable information.

1.2 This Guide

This document describes the components, functions, installation requirements and setup steps required to deploy CentraQ Pro effectively.

1.3

• •

New in Version 1.6

Added Reference ID Summary Report Added Date column to Reference ID Report

1.4 Basic feature comparison chart

Secure Printing Print, Copy, Scan and Fax usage tracking Reporting usage data CentraQ

CentraQ Pro

✓ ✓ ✓ 5

1.5 Components

• • •

KYOCERA MFP/Printer

Supported Kyocera MFP or Printer must be connected to the network and configured with a network IP address. Devices must be licensed before they can be used with CentraQ Pro. CentraQ Pro HyPAS Application installed on HyPAS-enabled MFPs allow users to authenticate prior to utilizing the MFP and accessing secured jobs on the touchscreen panel. The application also supports non-HyPAS or single function printers 6 Copyright © 2018 KYOCERA Document Solutions America, Inc. All rights reserved.

• • • • • • • •

Supported non-HyPAS Printer Models

ECOSYS P2040dn ECOSYS P2040dw ECOSYS M2135dn ECOSYS M2635dn ECOSYS M2635dw ECOSYS M2040dn ECOSYS M2540dw ECOSYS M6026cdn • • • • • • • • ECOSYS M2640dw ECOSYS M6030cdn ECOSYS M6530cdn ECOSYS P6130cdn ECOSYS P6035cdn ECOSYS P7040cdn ECOSYS P4040dn ECOSYS M6526cdn • • • • • • ECOSYS M2535dn ECOSYS M2035dn ECOSYS M2530dn ECOSYS M2030dn ECOSYS M3040dn ECOSYS M3540dn

Supported MFP Models

For a full list of support MFP models, please refer to the Solutions Compatibility Chart on KDACentral.com. • •

Print Server

Windows Print Server hosting print queues configured with Kyocera KX Driver and shared for users to print. CentraQ Pro business application is installed on the print server. It consists of following components: o Port Monitor module, running within the Print Spooler process, spools print jobs. o CentraQ service, running in the background, provides CentraQ services. o Settings utility for licensing, configuring authentication and system configuration options. o Report Viewer for creating detailed usage reports.

Print Server Requirements

Supported Operating Systems Hardware Requirements Supported Driver

Windows Server 2008R2 Windows Server 2012 Windows Server 2012R2 Windows Server 2016 2 GHz or faster processor. An i5 processor with at least 2 cores is recommended. 2GB of RAM. 4 GB RAM is recommended. 5 GB of available hard disk space. KX Driver 6.0 and 6.1 Printer language: Only PCL-XL is supported by CentraQ

NOTE: If a server OS is no longer supported by the manufacturer Kyocera cannot guarantee operation and/or support of this software on that operating system.

• •

Database Server

Stores print, copy, scan and fax usage data collected from all Kyocera MFPs and printers on the network. Data is stored in a Microsoft SQL Server. Copyright © 2018 KYOCERA Document Solutions America, Inc. All rights reserved. 7

Database Server Requirements

Supported MS-SQL Servers Supported Operating Systems Hardware Requirements

Microsoft SQL Server 2012 SP1, SP2 Microsoft SQL Server 2014 SP1, SP2, SP3 32 and 64-bit versions of all servers listed above are supported The Standard, Enterprise, and Express editions of all servers listed above are supported Windows Server 2008 R2 (32- and 64-bit) Windows Server 2012 (32- and 64-bit) Windows Server 2012 R2 (32- and 64-bit) 2 GHz or faster processor. An i5 processor with at least 2 cores is recommended. 2GB of RAM. 4 GB RAM is recommended. 5 GB of available hard disk space.

NOTE: If a server OS is no longer supported by the manufacturer Kyocera cannot guarantee operation and/or support of this software on that operating system.

Active Directory Server

CentraQ relies on Microsoft Active Directory for user authentication and access authorization.

Active Directory Server Requirements

Supported Active Directory Servers

Microsoft Exchange Server Microsoft Active Directory Server

Supported Protocols

LDAP V3 is used to communicate with directory servers such as Microsoft Active Directory. SSL/TLS support is available to encrypt communication between MFP and directory server.

NOTE: SSL/TLS must be enabled on the directory server for this feature to work properly.

NOTE: If a server OS is no longer supported by the manufacturer Kyocera cannot guarantee operation and/or support of this software on that operating system.

Print Client

Windows Client PCs: User workstations or laptops connected to printers shared on the print server

Print Client Requirements

Supported Operating Systems

Windows 7 (32- and 64bit) Windows 8 (32- and 64bit) Windows 8.1 Windows 10 (32- and 64-bit) Windows Server 2008 R2 Windows Server 2012 Windows Server 2012 R2 8 Copyright © 2018 KYOCERA Document Solutions America, Inc. All rights reserved.

Hardware Requirements

1 GHz or faster processor 512 MB of RAM 500 MB of available hard drive space

NOTE: If a server OS is no longer supported by the manufacturer Kyocera cannot guarantee operation and/or support of this software on that operating system.

• •

Card Reader

USB connected card reader (configured to be used with supported MFPs and Printers) allows users to use their HID cards to quickly access secured jobs. These readers require an MFP license. Ethernet connected card readers (configured to be used with supported MFPs and Printers) allows users to use their HID cards to quickly access secured jobs.

QR Code Scanner

Network connected smartphone equipped with a QR code scanner application can be used to quickly view and release secured jobs on any supported MFP or Printer.

1.6 Supported Environments

Not all Windows Environments are supported and depending on a variety of factors, Kyocera CentraQ Pro may not be the ideal choice. Please read the following limitations and considerations carefully before deciding to implement Kyocera CentraQ Pro. Windows Client – Server environment are supported with the following exclusions: •

Mac or Linux workstations or laptops are NOT SUPPORTED.

• •

Terminal services, Citrix environments are NOT SUPPORTED. Print queues using drivers other than KX Driver 6 or 6.1 are NOT SUPPORTED.

•

Cluster servers are NOT SUPPORTED.

Kyocera CentraQ Pro is intended for

Small and Medium scale environments

: • Kyocera CentraQ Pro is restricted to

200 devices per Print Server

. • Print volumes

greater than 1 job every 5 seconds

would result in decreased system performance. Kyocera CentraQ Pro

requires bi-directional communication between Server and Printer or MFP

, therefore following limitations apply: •

Implementation over a WAN is only supported if bi-directional communication is enabled on the network.

•

A network where a Network Address Translation (NAT) separates server from devices is not supported.

•

The software cannot function in networks where communications over ports used by Kyocera CentraQ Pro are blocked.

System performance depends on a variety of factors including, but not limited to: • Print Server hardware performance factors o CPU speed and number of cores. o Available RAM and hard drive space. • Network environment performance o o Networking hardware such as Switches and Routers. Available network bandwidth may be affected by network traffic generated by applications running on the network. Kyocera CentraQ Pro is not suitable for High latency or low-bandwidth networks. Tools such as traceroute or SNMP tools can be used to measure network’s QoS (Quality of Service).

Please utilize the trial feature of the software to ensure its suitability in a specific environment.

1.7 Meter Counts

CentraQ Pro track every copy, scan and fax executed by users at the MFP panel. Print jobs sent from the print servers are accounted in whole, irrespective of any interruptions or failure in printing. For example, if a 10-page document is printed and cancelled when the 5 th page printed, CentraQ Pro would detect all 10 pages as having printed.

1.8 Licensing

CentraQ Pro requires the purchase of a software license from an authorized Kyocera or Copystar dealership. • Each Printer or MFP must be licensed prior to being used with the CentraQ Pro application. • Device licenses are available through authorized Kyocera or Copystar dealers in 1, 4, 10, and 40 packs. • Each device license creates a new slot in the applications’ licensed devices section where a new MFP serial number could be entered. • Device licenses are against the device serial number. Licenses once associated to a device cannot be re-used for another device. Licenses can be copied to multiple print servers. Licenses cannot be revoked. • Trial period: When the software is first installed, it starts a 90-day trial period during which up to 5 devices can be used for CentraQ Pro. This is intended to allow customers to try the application before purchase. Is should not be used in a production environment. 10 Copyright © 2018 KYOCERA Document Solutions America, Inc. All rights reserved.

2. System Overview 2.1

Print Management

Print jobs originate from Applications running on the client PC (users’ laptop or workstation). Each print job is processed by the KX Driver running either on the Print Server or on the client PC. The driver’s output (raw print data) is captured by the CentraQ Port Monitor and spooled in

%ProgramData%\Kyocera\Spool\

folder.

Tracked printing

Spooled jobs are processed by the CentraQ Service extracts user information (identity) and page counts while sending the print data to the designated printer or MFP. The counts are then forwarded to the database for storage.

Secure Printing

Spooled jobs remain in the folder until they are released by the user or deleted automatically after a certain number of days (by default 3 days). Secure print jobs are tracked and recorded in the database when they are released.

Releasing Print Jobs

Spooled jobs can be released at any printer or MFP licensed by the server. Only supported print properties will be applied. On HyPAS enabled models, print jobs can be released by: • Entering Private Print PIN number on the panel • Swiping HID card at card reader attached to via USB • Swiping HID card at associated Ethernet-connected card reader • Manually entering the HID card number on the MFP panel • Scanning QR code using a network connected mobile device on MFP On printers and MFPs that do not support HyPAS, print jobs can be released by: • Swiping HID card at associated USB or Ethernet-connected card reader • Scanning QR code using a network connected mobile device on MFP Copyright © 2018 KYOCERA Document Solutions America, Inc. All rights reserved. 11

The following tables summarize the available options.

Device Class HyPAS Enabled MFP Non-HyPAS MFP and Printer PIN Entry

 

Card Swipe (USB)

  *

Card Swipe (Network)

 

Authentication with Access Lock

 

QR code scanned with smartphone

 

*Only available with certain non-HyPAS devices. Please refer to the CentraQ Pro Product page on KDACentral for a list of compatible devices.

2.2 Copy, Scan and Fax Management

Copy, scan and fax jobs are executed at the MFP control panel. To identify the user who executed the job, the application locks the control panel forcing users to authenticate and identify themselves prior to using the MFP.

Authentication

Users prove their identity through one of the following mechanisms: • Entering a domain login and password on the MFP front panel. • Swiping an identity card at a card reader connected to the MFP. • Manually entering an identity card number on the MFP panel. • Two factor: Swiping an identity card at a card reader and entering a numeric PIN.

NOTE: Two factor authentication is only available with the CentraQ Pro HyPAS application.

• • Anonymous authentication for quick access to selected copier functions. Payment to Coin Vending Machine connected to the MFP.

Card Swipe for Login

When an ID card is swiped at the reader, the MFP connects to Active Directory and searches for an account containing the same ID. Once the account is found, the user is logged in to the MFP. CentraQ Pro can be configured to enable users to self-register their ID cards at the MFP, removing the need for the network administrator to configure every user account.

NOTE: Self-registration is only available with the CentraQ Pro HyPAS application.

Authorization

CentraQ Pro can restrict (turn on or off) access to some MFP functions based on user’s identity and Active Directory group membership. For example, members of certain AD groups can’t make color copies. 12 Copyright © 2018 KYOCERA Document Solutions America, Inc. All rights reserved.

Access Control Policies

Access control policies are defined by the Network Administrator. Permissions are assigned to LDAP user groups. Effective permissions are determined based on groups the user belongs to. The following functions of the MFP can be individually restricted in access control policies:

Permission Description Copy

Access to copier function This includes Monochrome, Color, Auto-color and single color.

Copy color

Permission to make color copies

Send

Permission to scan documents

Print

Allow or deny printing from document box. To control printing from PC, refer to section on PC printing authorization.

Print color

Permission to print documents in color

Fax

Permission to use MFP’s fax capability

Administrative access

Level of access: Administrator or User If the user tries to access a function that is not allowed under Public Access, the MFP will display a message stating the function is not available as shown in the image to the right.

Accounting

After authentication, every job started at the MFP is detected, tracked and the metadata is sent to the database server for storage. The actual content of document is not tracked, stored or manipulated. Copyright © 2018 KYOCERA Document Solutions America, Inc. All rights reserved. 13

2.3 Usage Metadata

The following metadata is gathered and stored for each print, copy, scan and fax job. • User’s login name.

• Printer or MFP - identified by its unique serial number. In addition, the MAC address and IP address of the device is also captured. • • • Reference ID - attributes the job to a business entity. For example, a customer or case number. Time the job started and ended. Number of pages, with a breakdown of a.

Color or monochrome b.

Duplex (Single or two-sided) c.

Paper size Input tray (for printed pages) Media type (for printed pages) • Operations a.

Sending destination (for scan to e-mail/FTP/SMB jobs) b.

Fax Information i.

Destination ii.

Duration of transmission c.

Result – successful or failed transmission The usage data from printing and operations on the MFP are consolidated into a single database for information extraction and processing.

2.4 Reporting

Billing Reference Codes

Billing reference codes can be entered at the MFP panel or can be automatically retrieved from an Active Directory attribute (for example, Department). 14 Copyright © 2018 KYOCERA Document Solutions America, Inc. All rights reserved.

3. Installation

Installation of CentraQ Pro consists of following applications.

3.1

• • •

Files Required

CentraQPro.pkg CentraQPro Setup.exe PcProx Utility to setup Ethernet card readers o These utilities can be obtained from RFIDeas

3.2 MFP Setup

NOTE: An authorized Kyocera or Copystar Service Technician is required to perform these steps.

Ensure that the MFP is updated to the latest available firmware level. MFP must be connected to a network port and link lights must be active. MFP must have at least one empty application slot (under System Menu > Applications). 1.

Installation on HyPAS-Capable MFPs

Copy CentraQPro.pkg file to the root of a clean USB flash drive. At the MFP control panel, open System Menu/Counter >Favorites/ Application. Log in as Administrator when prompted. The default login name is Admin and the default password is Admin (Note: Enter capital A when entering ‘Admin’ as both login name and password fields are case-sensitive). Press “ Application ” button. Copyright © 2018 KYOCERA Document Solutions America, Inc. All rights reserved. 15

Press “ Menu ” button. 6.

Press “ Add ” button. 16 7.

press Install. 10.

After installation, press “ End ” to return to the Applications screen. Insert USB flash drive into the MFP. A list showing the application will appear. Select CentraQ Pro and Copyright © 2018 KYOCERA Document Solutions America, Inc. All rights reserved.

11.

Select CentraQ Pro and press “ Menu.

” 12.

Press “ Activate.

” Select Yes when prompted for confirmation. 13.

After CentraQ Pro is activated successfully, it can be executed from the main Application screen (opened by pressing the Application key on the control panel). Copyright © 2018 KYOCERA Document Solutions America, Inc. All rights reserved. 17

Installation on HyPAS-Enabled MFPs

Copy CentraQPro.pkg files to the root of a clean USB flash drive. At the MFP control panel, open System Menu > Applications. Log in as Administrator when prompted. The default login name is Admin and the default passwor d is Admin (Note: Enter capital A when entering ‘Admin’ as both login name and password fields are case-sensitive). 4.

Press the “ Add ” button. Insert USB flash drive into the MFP. A list showing the application will appear. Select CentraQ Pro and press “ Install.

” 18 8.

Select CentraQ Pro and press “ Activate.

” Select Yes when prompted for confirmation. 10.

3.3 Installing CentraQ Pro

Launch the KYOCERA CentraQ Pro Print Server Setup.exe file to begin installation.

Step 1. Welcome Screen

Upon launching the KYOCERA CentraQ Pro Print Server Setup.exe file, you will be greeted by the CentraQ Pro Welcome screen.

Step 2. Database selection

CentraQ Pro requires a database to function properly. You may choose to use an existing database on the network or, if one is not present, install Microsoft SQL Server 2012 Express database on the print server.

NOTE: Microsoft SQL Server 2012 Express installation could take more than one hour to complete.

Step 3. Installation of Prerequisites and/or Database

Once ready, click the “Install” button on the lower right hand corner of the window. CentraQ Pro will begin installation and install any prerequisites necessary and Microsoft SQL Server 2012 Express if the option was selected in the previous step. 20

Step 4. License Agreement

Please read the CentraQ Pro License Agreement. To continue installation, check the checkbox to accept the License Agreement and click the “Install” button.

Step 5. Finish Installation and Launch Settings

Click Finish after install is completed. Optionally, select the “Launch Settings” checkbox to open the Setting utility.

NOTE: Uninstalling CentraQ Pro will remove the CentraQ Pro port monitor. All printers that are setup to use CentraQ Pro Port must be reconfigured.

3.4 Upgrading CentraQ Pro

If an older version of CentraQ is found, the installer will attempt to upgrade it in-place. This process will include

rebooting the server

. After the upgrade has completed, print queues that were configured for secure printing would be in off-line state and the server must be rebooted to restore the queues to ready state.

Please follow these CentraQ Pro Upgrade steps carefully to ensure a complete and legitimate installation:

Open the CentraQ Pro Settings utility and go to the Tracking tab. Select all MFPs and/or printers that have the Tracked box checked and click the “Disable Tracking” button. Run the CentraQ Pro Setup installer and follow the on-screen instructions.

NOTE: A server reboot will be required after upgrading.

Once the server reboots, go back to the Tracking tab in the CentraQ Pro Settings utility, select all MFPs and/or printers you wish to track with CentraQ Pro then click the “Enable Tracking” button.

3.5 Uninstalling CentraQ Pro

If for any reason CentraQ Pro needs to be uninstalled, please follow these best practices in ensure a complete and successful uninstallation: 1.

Print queues must first be switched from using the CentraQ Pro Port to a standard TCP/IP port Uninstall CentraQ Pro Restart the print server

NOTE: Licensing, both product IDs and activations, will be retained on the server after uninstallation.

3.6 Proximity Card Reader (USB) Setup for HyPAS-Capable and HyPAS-Enabled Devices

To utilize USB-connected card readers for authentication, Card Authentication Kit must be purchased from Kyocera for each MFP. The kit includes a card reader and software license to activate the card reader. Please contact your Kyocera dealer to obtain pricing, availability and compatibility information. To activate Card Authentication Kit (B): 1.

Open System Menu  System  Optional Function Select Card Authentication Kit (B) and press the Activate button If you have an activation code, enter it using the keypad, otherwise press the ‘Trial’ button to start a trial period. Card Authentication Kit (B) can be used in trial mode. A 90-day trial period will be available. For information on compatibility with various card types, please contact your Kyocera dealer.

3.7 Proximity Card Reader (USB) Setup for Non-HyPAS Devices

CentraQ Pro now supports the use of USB card readers on Non-HyPAS devices. It is important to follow these configuration steps carefully to ensure complete and accurate functionality. For a full list of non HyPAS devices supported, please refer to the CentraQ Pro Application home page on KDACentral.com.

NOTE: Printers using a USB Card Reader to release print jobs will release all print jobs the user has in the CentraQ Pro queue all at once. Users are unable to choose the print jobs they wish to release. Jobs will be released in order of first print job to last print job.

Open a web bro wser, navigate to the device’s Command Center page ( http://), and log in to the device with administrator credentials. 22 Copyright © 2018 KYOCERA Document Solutions America, Inc. All rights reserved.

On the right side of the page, navigate to

Management Settings > Authentication

Click the “Settings” button 4.

Under the

General

subheading, click the Authentication dropdown menu, select “Network Authentication” 5.

Under the

Network Authentication Server

subheading, change: a.

Host Name

to the IP Address or Host Name of b.

the CentraQ Pro server

Port Number

to the c.

CentraQ Pro Communication Port (default 15443)

Server Type

Make Sure: a.

Obtain Network User Property:

OFF

Group Authorization: Unknown ID Job:

Permit

Simple Login:

OFF Double check all settings OFF Click the “Submit” button Click the “Reset” button to fully reset the device and apply the changes 24 Copyright © 2018 KYOCERA Document Solutions America, Inc. All rights reserved.

4. Configuration 4.1

Print Server

To begin configuring CentraQ Pro on the Print Server, launch the CentraQ Pro Settings utility from

Start menu > All Programs > Kyocera > CentraQ Pro > CentraQ Pro Settings

System Settings

To modify basic system settings by CentraQ, open the Settings tab. 1.

Network Ports a.

MFP Communication Port:

The port used for communication between MFPs, smartphones and CentraQ server.

Default port number is 15443

NOTE: If the MFP Communication Port is changed on the server, the change

must also be reflected in the CentraQ Pro HyPAS application on the MFP.

Card Reader Port:

The port used for communication between network connected card readers and CentraQ server.

Default port number is 2444

NOTE: If the Card Reader Port is changed on the server, the change must also be reflected in the Network Connected Card Reader settings.

When ports are changed, the CentraQ service must be restarted for changes to take effect. When the Save button is clicked, the settings utility will automatically restart the CentraQ service. Copyright © 2018 KYOCERA Document Solutions America, Inc. All rights reserved. 25

Secure Print settings a.

PIN number length is fixed at 4 digits long. b.

This is not an editable option. Automatic deletion of secure print jobs held in the spool can be specified in days. Checking

Allow releasing jobs with PIN code

to allow users to search for print jobs via Private Print PIN if their queue is empty. Leave this option unchecked to only allow users to release prints jobs associated with their own PIN.

Allow releasing jobs with PIN code

DISABLED

Allow releasing jobs with PIN code

ENABLED

Tracking data retention period can be specified by entering the number of days.

License Management

To manage licenses installed in the system, open the “Licensing” tab in the settings utility. To add a new license to the system, enter the license code and click the Add button. Multiple licenses can be imported and exported in one step using the “Import from File” and “Export to File” options. 26 Copyright © 2018 KYOCERA Document Solutions America, Inc. All rights reserved.

Each license will allow either 1, 4, 10 or 40 devices to be used with CentraQ Pro. Installing a license will add the corresponding number of slots for devices in the “Licensed Devices” tab. To activate a license (associating a device to the slot), enter the device serial number in the slot and click the Activate button. After activation, licensed devices will display in blue text indicating that they are licensed.

NOTE: Activation is an irreversible process. Once a device is activated on a slot, the slot cannot be used for another device.

To easily find a device’s serial number, enter its IP address and click the “Get Serial No” button. Once the serial number is retrieved, click the “Assign” button to enter it in the next available free slot.

To assign multiple serial numbers in one step, copy the list of serial numbers to clipboard and then paste it into the list by pressing Ctrl + V.

Device Mapping

Device Mapping allows the administrator to map an

Ethernet card reader

to a printer. 1.

Select “Device Mapping” Enter the Ethernet card reader’s IP and Printer IP Address. Configure Ethernet card reader by referring to Appendix 1 or Appendix 2. Click save.

NOTE: Whenever the CentraQ Pro service is restarted on the server, the MFP should also be restarted to ensure the most current settings are enabled on the MFP.

Print QR Codes

Select “Print QR Codes” 2.

Enter the Printer Address Click Print and print the QR Codes Stick QR code on correct machine.

NOTE: IP addresses will be lost after closing the application. Export this list for later use.

Accounting

The location of the database server and access credentials must be entered in the Accounting tab for CentraQ Pro tracking to function. The Server Name must be specified in URL form:

{Hostname or IP}\{Instance Name}

Typically, Instance Name is required for MS-SQL Express installations only. Select an authentication method: • Windows Authentication • SQL Server Authentication

(Recommended)

If Windows Authentication is selected, the service account for the CentraQ service is used to authenticate to the database. This can be configured under

Administrative Tools > Services > CentraQ Properties > Log on

tab. If SQL Server Authentication is selected, enter the login name and password of the account. This information is used to authenticate to the database. 28 Copyright © 2018 KYOCERA Document Solutions America, Inc. All rights reserved.

To verify the address, click the “Test Connection” button. An attempt to connect wou ld be made and the result of the attempt will be displayed in a popup dialog box.

NOTE: For CentraQ Pro to function properly, it is imperative that the database settings are correct and CentraQ Pro can successfully connect to the database.

Print Tracking

To enable tracking on print queues, open the Tracking tab. The window displays a list of all print queues installed on the server. To enable tracking, select one or more queues from the list and click the “Enable Tracking” button.

Only print queues that are compatible with CentraQ will be modified, the others will be left unchanged. Compatible print queues are indicated with a check mark in the “Compatible” column. Selecting a print queue in the list will display specific information about the queue on the panel on the right, highlighting items that could be the reason for an incompatibility.

MFP Authentication and Authorization

Authentication and authorization settings for the MFPs are configured in the MFP Access tab. This tab contains several sub-sections, each requiring specific information.

Domain Settings

Domain information is used by the MFP to authenticate and authorize the user.

NOTE: Due to an issue with the CentraQ Pro Settings Utility, CentraQ Pro version 1.6 and later will no longer auto populate the domain information. Please obtain this information from the system administrator.

•

Domain:

Name of the domain in fully qualified domain naming convention (FQDN). • •

Domain Controller Address:

IP Address of domain controller.

Domain Controller Host Name:

• • • •

Port:

Default value for Active Directory is 389.

TLS:

Enable use LDAP server is configured to allow TLS communication.

Domain Root:

Starting point for user search. Typically, it would be: CN=Users,DC=,DC=

Login attribute:

Typically, login name is stored in

sAMAccountName

attribute

Card Authentication

Users can be allowed to login by swiping their card at the USB connected card reader. This function is enabled by checking the “Enable Card Login” check box. A “Query Account” is a user account used to execute searches in Active Directory for matching card IDs . The “Query Account Username” and “Query Accou nt Password” fields provide credentials for the “Query Account”. “Query Account Username” must be the

logon name

of the account, not the Fully Qualified Distinguished Name (FQDN) format. It is recommended to

create an account dedicated for this purpose

, and restricting its permissions to only allow reading and searching Active Directory.

NOTE: Query credentials are stored in the registry and transmitted to MFPs in secure encrypted form. NOTE : On Microsoft Exchange Server, this user account must be added to the ‘Pre -Windows 2000 Compatible Access’ group. Membership to this group allows executing queries on Exchange Server. Steps for this can be found at: http://support.microsoft.com/kb/325363.

“Card ID Attribute” field contains the LDAP name of the attribute holding user card IDs. The drop down contains a list of valid LDAP Attributes and their corresponding fields in Active Directory user properties window. 30 Copyright © 2018 KYOCERA Document Solutions America, Inc. All rights reserved.

In addition to choosing an LDAP attribute from the list, an existing custom LDAP attribute can be used for the Card ID Attribute and the Two Factor PIN attribute. Click the box next to either option and simply enter the common name of the custom attribute.

NOTE: The CentraQ Pro Settings Utility will not check the spelling of the custom attribute against Active Directory so it is important to make sure the common name is entered correctly.

Once entered, the custom attribute will remain in the LDAP list until it is no longer being used in either the Card ID Attribute or Two Factor PIN Attribute. If the custom attribute is not being used in either case, it will no longer show in the list. Two-factor authen tication can be enabled by selecting the “Enable Two Factor Login” check box.

Users will be prompted to enter a PIN following a successful card swipe. The MFP is unlocked only after the correct PIN is entered. “Two Factor PIN Attribute” field contains the LDAP name of the attribute holding the PIN codes.

Configuring Card IDs in Active Directory

Card IDs (and optionally, PIN, for two factor authentication) must be stored in user’s LDAP attributes. For Microsoft Active Directory, use the

Active Directory Users and Computers

administrative tool to set user’s attribute.

CARD ID

In the above example, the user’s card ID is stored in Notes field, and PIN number is stored in Zip/Postal Code field. The LDAP attribute names for Notes and Zip fields are

info

and

postalCode

respectively. These must be entered in the settings utility as shown. PIN number attribute is required only if two factor authentication is enabled. For a complete list of LDAP attribute names corresponding to active directory’s fields, refer to Microsoft do cumentation.

Self-Registering Cards in Active Directory

Self registration feature can be enabled by selected the “Enable Self Registration” checkbox.

“ Self-Registration Account ” is the account used to write the card ID to Active Directory. If “Use Logged -in User Credentials” is selected, CentraQ Pro would use the user ’s credentials to register the card. If “Use Query Credentials” is selected, the credentials provided under the ‘Query Credentials’ field are used for all users. If the account has insufficient rights to update Active Directory, registration would fail.

NOTE: Self-registration is only available with the CentraQ Pro HyPAS application.

Billing Reference

Selecting “Prompt for Billing Reference Code” will force users to enter a reference code before unlocking the MFP panel. If “Auto populate reference value from LDAP” is selected, CentraQ Pro will automatically retrieve the reference code from an Active Directory attribute. For this option, please specify an LDAP attribute name in the “LDAP attrib ute” field. 32 Copyright © 2018 KYOCERA Document Solutions America, Inc. All rights reserved.

Anonymous Access

Anonymous login can be enabled by selected the “Enable Public Access” checkbox. Text on the anonymous login button can be changed by entering a new value for “Public Access Button Label”.

Copier functions like copies, scans and fax can be selectively turned on or off using the checkboxes.

Authorization

Active Directory groups can be added by clicking the “Add New Group” button and either selecting one or more groups from the list or typing a group name into the Search Term field and clicking Search. To remove groups, select a group and click the “Delete” button. 34 Copyright © 2018 KYOCERA Document Solutions America, Inc. All rights reserved.

4.2 KX Driver Configuration

Print Server

Driver Settings

CentraQ Pro is only compatible with the Kyocera KX Driver. It is recommended to use the KX driver associated with the specific device and not the KX Driver for Universal Printing. To ensure correct operation, the following settings on the KX Driver must be enabled: 1.

Under Driver Properties, Advanced tab, unselect the checkbox “Enable advanced printing features” as shown below.

Open driver properties window and click on the “ Administrator ” button.

Enable “Send Count Information” option.

Enable “Send Application Name” option.

Printer Sharing

Print queues must be shared on the network to enable users to send print jobs. Open the “Sharing” tab in the driver properties window. Enable sharing by selecting the “Share this printer” checkbox and entering a Share name. Select the “

Render print jobs on client computer

” checkbox as shown. Provide additional drivers to support other workstation platforms (such as x86 or x64).

Secure Print Queues

If a print queue is required to be dedicated for secure printing, Private Print needs to be enabled under the Job tab as shown. This need to be enabled both in driver

Printing Preferences

and

Printing Defaults

User Workstations

End user workstations connect to shared print queues using “Windows File and Printer Sharing” function. Using Windows Explorer, navigate to the printer share. Double-click on the printer to download the queue and driver to the workstation. Printers can also be installed remotely on end user workstations using log on scripts or through Group Policy on the server.

Disabling Secure Print on the User’s Workstation

Once a shared printer is loaded o n a user’s workstation, their driver settings will match those configured on the print server, Private Print will be enabled by default, and the end user will be prompted to enter their Private Print PIN with each print job. Users can disable the Private Print function on demand from within the Printer Properties dialog, opened from the application’s document printing interface, and unchecking the Private Print option. Their print job will now print directly to the printer. Users can also disable the Secure Print option in their default Printer Preferences by going to Devices and Printers, right-clicking the shared printer, opening Printer Preferences, going to the Job tab, and unchecking the box next to Private Print.

NOTE: Disabling Private Print through a print dialog will only disable Private Print for that one print job.

“Hard Coding” End User’s PIN

End users can also “hard code” their Private Print PIN in their driver settings which will prevent the driver from prompting the user to enter their PIN with every print job. This can be done by going into the Printer Defaults, clicking the Job tab, uncheck

Prompt for access code

, and entering their 4-digit PIN in the box under

Specify access code

4.3 HyPAS Application

Configure IP Address and Port Number

Open the Application screen by pressing the “Application key” on the MFP control panel.

Press the “CentraQ Pro” button.

Application will prompt for authentication. Please login as an Administrator. The default administrator account on TASKalfa MFP is: • Username:

Admin

• Password:

Admin

Note the uppercase ‘ A ’

After authentication succeeds, the CentraQ configuration screen will appear. In the configuration screen, enter the CentraQ Connector’s IP address and port number (default value for port is 443), then press OK button register the settings. When the data is submitted, the device will attempt to connect to the CentraQ server. If it is successful, it would display the CentraQ menus. Otherwise, it will show a communication error and allow user to edit settings again.

NOTE: Please ensure CentraQ Pro server is running prior to this step.

Setting up CentraQ as a default MFP screen

By setting up the Secure Print page as a default MFP screen, users can easily access to the Secure Print menu on the panel. 1.

5. Operation 5.1

Authenticating at MFP panel

There are multiple ways for a user to authenticate into the MFP to release print jobs.

NOTE: For directions on how to configure user authentication at the MFP, please refer to section 4.1.5

this guide.

Username and password

One way for a user to authenticate at the MFP is by typing in their Active Directory Username and Password using the software keyboard. Once the user has successfully logged in, a list of print jobs belonging to them will be displayed. If no print jobs are available for the current user, CentraQ Pro will prompt the user for a PIN number if the “Allow releasing jobs using private print PIN code” option has been check in the CentraQ Pro

Settings utility. Refer to section 4.1.1. System Settings for more details.

Card swipe

A user may login to the MFP with the simplicity of an HID card swipe if a card reader is installed and licensed. The HID card is tied directly to the user’s Active Directory account.

Card self-registration

If this option is selected in the CentraQ Pro Settings utility, a user has the option to register their HID card in Active Directory right from the MFP panel. Upon a successful login, the user will be asked if they want to register their card. The user’s card number will then be stored in the LDAP Attribute configured in the

CentraQ Settings > MFP Access > Card Authentication

Two factor authentication

If this setting is enabled, the user will be prompted to supply additional criteria after they swipe their HID card in order to prove their identity.

NOTE: Two factor authentication is only available with the CentraQ Pro HyPAS application.

Enter ID using Keypad

If this setting is enabled, the user will be allowed to manually enter their HID card number to authenticate. If users do not know their HID card number, they can press the “P WD ” button to enter their Active Directory Username and Password.

5.2 Releasing Print Jobs

This section describes the multiple ways in which a user may release print jobs. Print Jobs that are stored on the server are tied to the user who printed them and/or the private print PIN entered at the time of printing. A user must be able to provide these credentials in order to release the job from the server. Copyright © 2018 KYOCERA Document Solutions America, Inc. All rights reserved. 41

The user also has the option to manage their job list at the MFP. The panel offers the ability to print and keep, print and delete, or just delete the job from the server. 1.

CentraQ Pro User Authentication

Login to CentraQ Pro on MFP panel Open CentraQ Pro application View list of secure jobs printed by the user Select file to Print, Delete, or Release 1.

PIN entry

USB Card Reader

Open CentraQ Pro application Swipe HID Card Select file to Print, Delete, or Release 1.

Ethernet Card Reader

Swipe HID Card All print jobs belonging to the PIN will be printed 1.

Scanning QR code

6. Database 6.1

Included Database

During installation, if a valid database is not available, CentraQ Pro can install and configure a version of Microsoft SQL Express on the server. The server will be installed with a default username and password.

Default Database Credentials: Username:

Password:

!ky0cE63rA

A database connection is required for CentraQ Pro to function properly. Failing to establish a successful database connection will result an improper CentraQ Pro installation and can create undesirable operations and behaviors.

Install SQL Management Studio

To view the tables in the database, an administrator must install SQL Management Studio from one of the links below.

Windows 64-bit

http://download.microsoft.com/download/8/D/D/8DD7BDBA-CEF7-4D8E 8C16-D9F69527F909/ENU/x64/SQLManagementStudio_x64_ENU.exe

Windows 32-bit

http://download.microsoft.com/download/8/D/D/8DD7BDBA-CEF7-4D8E 8C16-D9F69527F909/ENU/x86/SQLEXPRWT_x86_ENU.exe

Changing the default password

Launch the SQL Management Studio and connect to the database. The server name follows the following format: \SQLEXPRESS. Select SQL Server Authentication and type in the default Login name and password. When you have connected to the database, expand the ‘Security’ tab in the object Browser. Copyright © 2018 KYOCERA Document Solutions America, Inc. All rights reserved. 43

Expand the

Logins

folder under

Security

and right-click on “ sa ” and select

Properties

. 5.

Under the

General

View the data in the tables

NOTE: This section is for use of administrators who are experienced with SQL databases. Altering or deleting any entries in these tables could potentially cause issues with CentraQ Pro. Do not make any changes to these tables.

Using SQL Management Studio, you can query the database directly. After successful login to the server, expand the ‘Databases’ folder in the Object Browser. Here, the database for CentraQ Pro is listed under the folder

CentraQDB

7. Reports

CentraQ Pro reports transform raw usage data gathered over the network to actionable information that can be analyzed in an interactive way. To create reports, launch the report viewer by clicking on “CentraQ Pro Reports” application in the start menu or home screen.

7.1 Generate Report

Report Selection

Select a report from the dropdown menu.

Report Parameter

After the report is selected, the report viewer will prompt for the parameters required to generate the report. For example, the start and end date for the reports.

Save parameter value

Multiple selected parameter value can be saved for future use. 1.

Open the item selection window. Select items from the list. 3.

Use saved parameter value

Saved multiple selected parameter value can be used repeatedly. 1.

Open the item selection window. Select “Saved Selections” tab.

Select item from the list. Click select.

View Report in Report Viewer

Click “Generate Report”.

Generated Report will be displayed in report viewer section. The tables and graphical charts within the CentraQ Report Viewer are for informational purposes only. For deeper analysis and investigation, we recommend that reports be downloaded to Microsoft Excel to take advantage of the robust features that it provides. Please note that the graphical charts will be imported to Excel as images and may need to be re-created based on your business requirements. Copyright © 2018 KYOCERA Document Solutions America, Inc. All rights reserved. 47

Export Report

Generated Report can be saved to Microsoft Excel, Microsoft Word, or PDF format. 1.

Select export button. Select file format

7.2 User Usage Report

This report groups usage data by user, allowing administrators to study usage patterns of employees in the company. This is useful to analyze how much each user uses the MFP or Printer. • • • • •

Parameters

User Name: Name of the user Start Date: Date where report is generated from. End Date: Date where report is generated to. Page Cost (Color): Paper cost per page for color in dollar (e.g. 0.05). Page Cost (Monochrome): Paper cost per page for monochrome in dollar (e.g. 0.01).

7.3 Device Usage Report

This report groups usage data by device, allowing administrators to view usage by MFP or Printer. This is useful when analyzing the effectiveness of the printer and MFP fleet. • • • • •

Parameters

Device Name: Name of the device Start Date: Date where report is generated from. End Date: Date where report is generated to. Page Cost (Color): Paper cost per page for color in dollar (e.g. 0.05). Page Cost (Monochrome): Paper cost per page for monochrome in dollar (e.g. 0.01).

7.4 User Ranking Report

This report ranks users by volume of usage, allowing administrators to quickly identify the top-10 users generating the largest volume of prints, copies, scans and faxes. 48 • • • •

Parameters

Rank Result: Determine the number of output result (e.g. Top5, Top 10) Rank by: Determine by what category the report rank by. Start Date: Date where report is generated from. End Date: Date where report is generated to. Copyright © 2018 KYOCERA Document Solutions America, Inc. All rights reserved.

• • Page Cost (Color): Paper cost per page for color in dollar (e.g. 0.05). Page Cost (Monochrome): Paper cost per page for monochrome in dollar (e.g. 0.01).

7.5 Device Ranking Report

This report ranks devices by volume of usage, making it easy to identify over utilized devices for optimizing the fleet. • • • • • •

Parameters

Rank Result: Determine the number of output results (e.g. Top 5, Top 10) Rank by: Determine by what category the report is ranked by. Start Date: Date where report is generated from. End Date: Date where report is generated to. Page Cost (Color): Paper cost per page for color in dollar (e.g. 0.05). Page Cost (Monochrome): Paper cost per page for monochrome in dollar (e.g. 0.01).

7.6 Reference ID Summary Report

This report can be used to view the Print, Copy, Scan, and Fax data related to a reference ID. This report does not show individual jobs. • • • • •

Parameters

Start Date: Date where report is generated from. End Date: Date where report is generated to. Page Cost (Color): Paper cost per page for color in dollar (e.g. 0.05). Page Cost (Monochrome): Paper cost per page for monochrome in dollar (e.g. 0.01). Sort By: Choose to sort the report by Reference ID, Total Cost, Color Pages, Mono Pages, Total Pages, Scan Pages, or Fax Pages.

7.7 Reference ID Usage Report

This report can be used to view usage related to a business entity based on the reference ID entered. • • • • •

Parameters

Reference ID: Report will display details for this reference ID. Start Date: Date where report is generated from. End Date: Date where report is generated to. Page Cost (Color): Paper cost per page for color in dollar (e.g. 0.05). Page Cost (Monochrome): Paper cost per page for monochrome in dollar (e.g. 0.01). Copyright © 2018 KYOCERA Document Solutions America, Inc. All rights reserved. 49

7.8 Job Information Report

This report shows detailed information on one or more jobs selected by specifying a job ID. The information is particularly useful for scans and faxes as it shows the destination e-mail addresses and fax numbers. • • • • •

Parameters

Job ID: Report will display details for this job ID. Start Date: Date where report is generated from. End Date: Date where report is generated to. Page Cost (Color): Paper cost per page for color in dollar (e.g. 0.05). Page Cost (Monochrome): Paper cost per page for monochrome in dollar (e.g. 0.01). 50 Copyright © 2018 KYOCERA Document Solutions America, Inc. All rights reserved.

8. CentraQ Pro Troubleshooting 8.1

Log Files

CentraQ Pro produces a log file to keep track of the back-end operations and provide error information that can aid in troubleshooting issues. The log file is typically kept on the root drive of the CentraQ Pro server (usually the C: drive) with a name of “cqlog.txt”.

There are two logging levels that can be produced:

Error

and

Verbose

. The

Error

logging level is enabled by default and will only capture errors as they occur to keep the cqlog.txt file size small. The

Verbose

logging level will capture most data that passes through the CentraQ Pro service and is typically only enabled when troubleshooting. If the CentraQ Server is configured to use TLS when communicating with the directory server, all passwords and sensitive data will be encrypted.

Enabling/Disabling Verbose Logging

NOTE: Enabling and/or disabling verbose logging requires that the CentraQ Pro service be restarted on the server which may interrupt normal print operations. NOTE: After a Verbose log has been created and collected, it is HIGHLY RECOMMENDED to change the logging level back to Error to prevent the cqlog.txt file size from getting too large.

This steps should be executed by a system administrator or trained Kyocera technician.

In the following steps it is assumed the root drive of the CentraQ Pro server is the C: drive. 1.

Stop the CentraQ Pro service Open Windows Explorer and navigate to

C:/Program Files (x86)/Kyocera/CentraQ Pro

Right click on the “CentraQ .exe

.Config” file and open with Notepad Locate the line the reads:

Change the work

Error

Verbose

so the line will now:

Note the capital “V” in Verbose Select

File > Save

to save the file and close the window Restart the CentraQ Pro server Duplicate issue To disable Verbose logging, follow the same steps as above but replace the word

Verbose

with

Error

in Step 5. Note the capital “V” in Verbose

8.2 Connection Issues

When the MFP is turned on it will reach out to the CentraQ Pro Server and retrieve the settings. This only happens once when the MFP is initially turned on. If changes are made to CentraQ Pro on the server and the CentraQ service is restarted, each connected MFP will also need to be restarted in order to retrieve the new settings or else it won’t know what the new settings are. This is the most common reason for connection issues. To resolve, simply restart the MFP. Copyright © 2018 KYOCERA Document Solutions America, Inc. All rights reserved. 51

9. Support

For CentraQ Pro Support: Contact your authorized Kyocera or Copystar Dealer.

For a listing of authorized Kyocera Dealers: https://usa.kyoceradocumentsolutions.com/en/where-to-buy.html

For a listing of authorized Copystar Dealers: https://copystar.com/en/where-to-buy.html

or

Contact Kyocera Technical Support Phone

Monday - Friday 9 am - 6 pm EST

1-800-255-6482 Web

https://usa.kyoceradocumentsolutions.com/en/about-us/contact-us.html

KYOCERA, CopyStar, CentraQ Pro, TASKalfa and HyPAS are registered trademarks of Kyocera Corporation in the United States and/or other countries. Other company names in this guide may be trademarks of their respective owners. Other company names and product names in this Operation Guide may be the trademarks or registered trademarks of their respective owners. 52

Rev. 1.0

RFIDeas Network Card Reader Setup (RDR-6081AKE)

Open Lantronix Device Installer software by clicking on

Start > All Programs > Lantronix > Device Installer

. This utility will discover card readers connected to the network and display them in a tree-view as shown above. Select the device and click Assign IP button on the toolbar. This would bring up the Assign IP Address wizard. Follow the instructions in the wizard to configure DHCP or static IP address for the card reader. After the device has been assigned a valid IP address, check values for Default Gateway and Subnet mask to ensure correctness. Open the card reader’s web page in Internet Explorer by entering the devices’ IP address.

Click on the Configure link on the left of the page and when prompted for username and password, simply click OK, leaving the fields blank. Configure each setting on the web page as shown below. In each page, after making the changes, click the OK button at the bottom. After all pages are configured, click the Apply Settings link to save changes and restart the card reader.

Network Setting

Server Setting

Channel 1: Serial Settings

Channel 1: Connection Settings

A: Set to 2444 (default) or the Card Reader Port configured in CentraQ Pro Settings B: Set to the IP address of the CentraQ Pro server Copyright © 2018 KYOCERA Document Solutions America, Inc. All rights reserved. 57

RFIDeas Ethernet 241 Setup (PCBA-241)

Tools Required

Discover241.exe from RFIDeas 2.

Telnet client

Steps

Find device using RFIDeas ’ Discover241.exe utility Take note of the device’s IP Telnet into device Set init_serv_addr and data_serv_addr to the CentraQ server IP by using the following commands a.

set init_serv_addr set data_serv_addr Set data_str and init_str by using the following commands a.

set data_str $1 b.

set init_str $1 Set data_port and init_port by using the following commands a.

Database Metadata

Moving the

CentraQ Pro Reports

tool to another server

The CentraQ Pro Reports tool can be moved to another server to allow for report creation without having to be logged on to the CentraQ Pro server. However, there is extra server configuration necessary to ensure a proper connection. You will need administrative access to the CentraQ Pro server to complete these steps. These steps are specific to the installation of SQL Express 2012 which is an optional install when installing CentraQ Pro. If the database being used is different than SQL Express 2012, please contact your administrator or the manufacturer of the database you are using to get the steps necessary to allow remote access.

Configuring the SQL Server Instance Settings 1.

After the installation of CentraQ Pro and SQL Express 2012, open the newly installed

SQL Server Configuration Manager

on the CentraQ Pro server. Once open, Click on

SQL Server Network Configuration > Protocols for

, where

is the name of the 2.

CentraQ Pro database instance. The default instance name is

SQLEXPRESS

Right click the “Named Pipes” protocol and select “Enable” to enable the protocol . 3.

Next, right click the “TCP/IP” protocol and select “Properties”. Click on the “IP Addresses” tab and scroll down till you see the area to enter the TCP Port. This will be the port user’s will use to remotely connect to the database and can be any port you choose that is not being used by the system. However, keep track of this port as we will need it in a later step. For the purposes of this guide, we will choose port 1433. Press “OK” when done, right click “TCP/IP” protocol again, and select “Enable” t o enable the protocol. 60 Copyright © 2018 KYOCERA Document Solutions America, Inc. All rights reserved.

In the left-hand pane, click on

SQL Server Services

, right-click the

SQL Server ()

service and select “Restart”. The service will restart and apply the protocol changes we just made.

In the same window, right-click

SQL Server Browser

and select

Properties.

Click on the

Service

tab and change the Start Mode to “Automatic” the click the “Apply” button to apply the change . Next, go to the Log On tab and click the “Start” button to start the service. Ensure both the

SQL Server ()

service and the

SQL Server Browser

service are both in a “Running” state. Also, ensure both the

Named Pipes

and

TCP/IP

protocols have a status of “Enabled”.

Configuring the CentraQ Pro Server’s Firewall

Create an

Inbound Rule

allow a connection

TCP Port 1433

(port we configured in the TCP/IP 2.

protocol) in all three profiles (

Domain, Private

and

Public

). Create an

Inbound Rule

Allow a connection

UDP Port 1434

in all three profiles (

Domain, Private

and

Public

). Create an

Inbound Rule

to a

llow a connection

for the

program sqlservr.exe

. The typical path for sqlservr.exe is:

C:\Program Files\Microsoft SQLServer\MSSQL11.\MSSQL\BINN\sqlservr.exe

Create an

Inbound Rule

to a

llow a connection

for the

program sqlbrowser.exe

. The typical path for sqlservr.exe is:

C:\Program Files (x86)\Microsoft SQL Server\90\Shared\sqlbrowser.exe

Using the CentraQ Pro Reports tool from another server

Once the SQL Server Instance settings and firewall settings have been configured you should be able to remotely connect to the database using the CentraQ Pro Reports tool. Once the tool has been installed on another server: 1.

Open the CentraQ Pro Reports tool and select

SQL Database Settings

in the upper right-hand corner of the window. When the settings window opens, configure the settings as you would in the CentraQ Pro Settings utility.

For best results:

•

Use the CentraQ Pro server’s IP address instead of the server name

•

Use SQL Server Authentication instead of Windows Authentication

Press the “Test Connection” button to try and connect to the database. If a successful connection is made, you will be able to create reports as you would normally be using the CentraQ Pro Reports tool. 62 Copyright © 2018 KYOCERA Document Solutions America, Inc. All rights reserved.

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Reklama

KYOCERA

CentraQ Pro™

CentraQ Pro

Version 1.6

Contents

1.

CentraQ Pro 1.1

Software

1.2

This Guide

1.3

New in Version 1.6

1.4

Basic feature comparison chart

1.5

Components

KYOCERA MFP/Printer

Supported non-HyPAS Printer Models

Supported MFP Models

Print Server

Print Server Requirements

Database Server

Database Server Requirements

Active Directory Server

Active Directory Server Requirements

Print Client

Print Client Requirements

Card Reader

QR Code Scanner

1.6

Supported Environments

Mac or Linux workstations or laptops are NOT SUPPORTED.

Terminal services, Citrix environments are NOT SUPPORTED. Print queues using drivers other than KX Driver 6 or 6.1 are NOT SUPPORTED.

Cluster servers are NOT SUPPORTED.

Small and Medium scale environments

200 devices per Print Server

greater than 1 job every 5 seconds

requires bi-directional communication between Server and Printer or MFP

Implementation over a WAN is only supported if bi-directional communication is enabled on the network.

A network where a Network Address Translation (NAT) separates server from devices is not supported.

The software cannot function in networks where communications over ports used by Kyocera CentraQ Pro are blocked.

Please utilize the trial feature of the software to ensure its suitability in a specific environment.

1.7

Meter Counts

1.8

Licensing

2.

System Overview 2.1

Print Management

Tracked printing

Secure Printing

Releasing Print Jobs

2.2

Copy, Scan and Fax Management

Authentication

Authorization

Accounting

2.3

Usage Metadata

2.4

Reporting

Billing Reference Codes

3.

Installation

3.1

Files Required

3.2

MFP Setup

Installation on HyPAS-Capable MFPs

Installation on HyPAS-Enabled MFPs

3.3

Installing CentraQ Pro

3.4

Upgrading CentraQ Pro

rebooting the server

Please follow these CentraQ Pro Upgrade steps carefully to ensure a complete and legitimate installation:

3.5

Uninstalling CentraQ Pro

3.6

Proximity Card Reader (USB) Setup for HyPAS-Capable and HyPAS-Enabled Devices