Prestigio  Muze A7 Manual
7530
Buttons
The back, start and search keys help you navigate
your phone.
•
Inside your package
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•
Your phone at a glance
Buttons
Menu
Back
Tap
to open a list of options available on
the current screen. To open the list of recent
.
apps, tap and hold
Tap
to return to the home screen.
to return to theprevious screen.
Tap
Do not cover the antenna area with
your hands or other objects. This may
cause connectivity problems or drain the
battery.
Pleaseread the "Legal and safety
notices" in your package before use.
Troubleshooting
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Press and hold the power
button for a few seconds.
Installation
Power on your phone
Home screens
List menu
Home screens
Personalise your wallpaper
Your home screen is the starting point to access
all of your phone’s features. The home screen can
have multiple panels. To viewother panels, swipe
left or right.
Tap
to return to the home screen.
Your phone’s home screen consists of the following:
Pick your favourite photo as your Home wallpaper.
Choose from the available wallpapers, or use any
photo you have taken with the camera.
1. On the home screen, tap
> Wallpaper
2. Select an image and tap Set wallpaper.
.
Add an app icon to home screen
to open the list
1. On the home screen, tap
menu.
2. Tap and hold an application icon.
3. Drag it into a panel preview.
Remove an item on home screen
1. Tap and hold an item to remove.
2. Drag the item to the Remove option.
3. When the Remove option turns red, release
the item.
Menu
Back
Troubleshooting
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List menu
All your apps' icons can be found on the list menu.
On the home screen, tap to
open the list menu.
or
to return to thehome screen. Your
phone’s list menu consists of the following:
Tap
Installation
Power on your phone
Home screens
List menu
Menu
Back
Troubleshooting
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Basics
Finger tips
Swipe
Only use your fingers to use the touch screen.
Tap
Finger tips
Charge the battery
Connect to your PC
Rotate the screen
Lock and unlock the screen
Use the notifications panel
Enter text
System update
Status icons
Slide or scroll
Tap and hold
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Menu
Back
Troubleshooting
horizontally across the screen to go to other
home pages, scroll through documents, and
To open an application, to select amenu item,
to press an on-screen button, or to enter a
character using the on-screen keyboard, tap it
with a finger.
Tap and hold an item for more than 2 seconds
to access available options.
Quickly swipe your finger vertically or
more.
•
Slide your finger vertically across the screen
to open drop-down menu. Drag up or down to
scroll.
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Flick
Zoom in
Finger tips
Charge the battery
Connect to your PC
Rotate the screen
Lock and unlock the screen
Use the notifications panel
Enter text
System update
Status icons
Menu
Back
Zoom out
•
Flick left or right on the home screen or the
applications screen to seeanother panel. Flick
up or down to scroll through a web page or a
list, such as contacts.
Troubleshooting
Next
•
Spread two fingers apart on a web page, map,
•
or image to zoom in a part.
Pinch two fingers together on a web page, map,
or image to zoom out a part.
Charge the battery
Always use aut hentic accessories to
A new battery is partially charged. The battery
icon at the upper-right corner shows the level of
charging status.
optimise your battery performance.
Non-authentic accessories (eg. chargers)
can damage your battery and even your
phone.
Finger tips
Charge the battery
Connect to your PC
Rotate the screen
Lock and unlock the screen
Use the notifications panel
Enter text
System update
Status icons
Optimise your bat teryperform ance
Here are some tips to help you optimise your
battery performance.
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1. Plug the small end of the charger into the micro
USB port of the device, and plug the large end
of the charger into an electric socket.
2. After being fully charged, disconnect the device
from the charger. First unplug the charger from
the device, and then unplug it from the electric
socket.
Menu
Back
Always ensure that your phone profile is
appropriately set to meet your actual usage.
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If you are not using Bluetooth, Wi-Fi, GPS or
other applications, turn them off.
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Adjust the intensity of your display screen’s
backlight to low or medium level and for the
shortest duration.
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Avoid using or placing your phone near
magnetic objects (eg. a radio or television)
or on metal surfaces, which will impact the
network connection and ultimately drain power
from your battery.
Troubleshooting
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Connect to your PC
Rotate the screen
You may need to connect your phone to a PC in
order to complete activation. Your phone’s micro
USB port allows you to exchange media and other
files with a PC.
For many screens, you can automatically change
the screen orientation from portrait to landscape by
turning your phone sideways. When entering text,
you can turn your phone sideways to bring up a
bigger keyboard.
Finger tips
Charge the battery
Connect to your PC
Rotate the screen
Lock and unlock the screen
Use the notifications panel
Enter text
System update
Status icons
Load files from your PC
1. Connect your phone to the PC with the included
USB cable.
Menu
Back
Troubleshooting
2. Open the notifications panel, and then tap
Connected as amediadevice > Media device
(MTP).
3. Transfer files between your phone and the PC.
To prevent the display from rotating
automatically, open the notifications
panel and deselect Auto rotation.
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•
Some applications do not allow
screen rotation.
Some applications display a
different screen depending on the
orientation.
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Lock and unlock the screen
When not in use, lock your phone to prevent
unwanted operations and save the battery power.
Lock
Finger tips
2. Select your desired time span.
Set screen lock pattern
Protect your personal information and prevent
others from using your phone without your
permission by setting a screen lock pattern, PIN, or
password.
• On the list menu, tap
Settings >Security >
Screen lock.
Charge the battery
Connect to your PC
Rotate the screen
Lock and unlock the screen
Use the notifications panel
Enter text
System update
Status icons
Unlock
When your phone is locked, Your phone
can still:
• Receive calls, text messages, and
other updates.
• Play music.
• Adjust the volume.
Auto lock
Menu
Back
Troubleshooting
Next
You can set a time span for the screen to be locked
automatically.
1. On the list menu, tap
Settings >Display >
Sleep.
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Finger tips
Charge the battery
Connect to your PC
Rotate the screen
Lock and unlock the screen
Use the notifications panel
Enter text
System update
Status icons
Menu
Back
Use the no tifications panel
Enter text
Slide down from the top of the screen to open
thenotifications panel. When you get a new
notification, you can open it to see what event or
new info you have received. You can also quickly
access settings from it. It allows you to easily turn
airplane mode, Wi-Fi, and Bluetooth on and off. It
also provides a shortcut to set the brightness and
orientation of your screen.
Usethe on-screen keyboard to enter text, such as
contact information, mail, and web addresses.
Use the keyboard
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Character keys
Shift key
Numbers and symbols key
Enter text by voice
Space key
Enter key
Backspace key
Troubleshooting
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Enter text by voice
You also can enter thetext by activating the voice
input featureand then speak into the microphone.
Your phone displays what you speak.
Voice typing: tap on the screen.
Copy and paste text
• Tap a word, drag the circles before and after
Finger tips
Charge the battery
Connect to your PC
Rotate the screen
Lock and unlock the screen
Use the notifications panel
Enter text
System update
Status icons
the word to highlight the section you want to
•
copy, and tap .
To pastethe text, tap and hold at the point
where you want to paste the text. Tap Paste.
Status icons
The icons in the status bar at the top of thescreen
give information about your phone:
Silent mode activated
3Gnetworkconnected
Vibrationmode activated
Wi-Fi connected
Airplane mode activated
Roaming (outside of
Battery power level
Bluetooth is activated
Calls in progress
Connected to PC
System update
microphone connected
Your phone can check and notify you if there is a
new upgrade available. You can also manually check
if there is an available update. You can set this
option in
Settings > About phone > updates.
Do not press any keys while the device
connected
GPRS networkconnected
NoSIM carddetected
EDGE network connected
Alarm is set
HSPA network connected
is upgrading.
Menu
Back
Troubleshooting
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nor mal service area)
Phone
Learn to use calling functions, such as making and
Set up a conference call
answering calls, using options available during a call
or customising and using call-related features.
If network is available, you can make the first call or
accept a call. Then simply dial each subsequent call
to add it to the conference.
Calls
Make and end a call
Calls
1. On the home screen or list menu, tap
Contacts
Contact groups
Phone.
2. Tap
to open the dial pad.
3. Enter the phone number, and then tap .
to end a call.
4. Tap
Answer a call
1. During a call, tap
to make a call to another
person.
2. The second number is dialled, and thefirst call
is put on hold at this time.
3. Tap to add the contact to a conference call.
Makesure your SIM card is enabled with
conference calling service. Contact your
mobile operator for details.
When you receive a phonecall from a contact, the
incoming call screen appears. To pick up the phone,
Slide
to .
Silence an incoming call
Menu
Back
Troubleshooting
When acall comes in, press the power button or
volume button to mute the ringing sound without
rejecting the call
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Make an emer gency call
In some regions, you can make emergency calls
even if you do not have a SIM card installed or your
SIM card has been blocked.
1. On the home screen, tap Phone .
2. Tap to open the dial pad.
3. Dial the emergency number for your location,
and then tap .
Calls
Contacts
Contact groups
If you are out of base station coverage,
you will not be ableto make an
emergency call.
In Europe, the standard emergency
number is 112; in the UK, it is 999.
Search for a contact
1. Scroll up or down the contact list.
2. Tap and enter the first fewletters of the
name in the search bar.
3. Select the contact from the option list.
Add a new contact
Method one:
1. On the home screen or list menu, tap
Phone.
2. Tap to open the dial pad.
3. Enter a number, tap Add to contacts.
4. Add details as desired.
5. Tap Done to finish and save.
Method two:
Contacts
Contacts are stored in one of the two available
phone books: SIM phone book (located on your SIM
card) or the Smart phone book (located on your
Menu
Back
Troubleshooting
Next
1. Go to People to view the contact list.
2. Tap
to add a new contact.
phone).
• To view your contacts, tap People on the
home screen or list menu.
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Import/Export contacts
1.
2.
3.
4.
Go to People to view the contact list.
Tap > Import/export.
Select the contacts storage.
Follow the prompts to finish.
Delete contacts
Calls
Contacts
Contact groups
1.
2.
3.
4.
Go to People to view the contact list.
Tap > Delete contact.
Choose the contacts you wish to remove.
Tap OK to delete the contacts.
Contact groups
You can group your contacts as different groups.
For different groups, you can use different
identifications, and send messages to agroup.
Add contacts to a group
Menu
Back
Troubleshooting
1.
2.
3.
4.
Go to People to view the contact list.
Tap
to view contact groups.
to add contacts to a group.
Tap
Enter your group’s name, and tap
to add
contacts.
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Messages
Messages let you exchangetext messages with
other SMS and MMS devices via your cellular
connection. Your sent and received messages are
neatly grouped into conversations, by contact name
or phone number.
Send a message
Send a message
Check your message
Reply to a message
Forward or delete a message
Delete a conversation
new message.
to start composing a
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3
1
Enter a phone number
Add picture/video/audio/slideshow
More options
Add a recipient from your contacts list
Send the message
There is a limit on the number of
On the home screen or list menu, tap
Messaging. And then tap
1.
2.
3.
4.
5.
characters for a single text message
(displayed above thesend button). If
you exceed the limit, your text message
will be delivered as one but will be billed
as morethan one message.
4
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5
Menu
Back
Troubleshooting
Next
Send a message
Check your message
Reply to a message
Forward or delete a message
Delete a conversation
Check your message
Delete a conversation
Depending on your notification settings, your phone
plays a sound, vibrates, or displays the message
briefly in the status bar when you receive anew
message.
• On the home screen or list menu, tap
Messaging. To check a message, tap a
1. On the home screen or list menu, tap
Messaging to display the messages screen.
2. Tap and hold a contact or phone number.
3. Tap at the bottom of thescreen.
conversation.
Reply to a messa ge
1. On the messages screen, tap the conversation
containing the message.
2. In the text box, enter your message.
3. Tap
to send the message.
Forward or delete a message
1. On the messages screen, tap the conversation
containing the message.
2. Tap and hold amessage.
3. In the pop-up window, select Forward or
Delete.
Menu
Back
Troubleshooting
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Mail
Use this application to send or view email
messages. Learn to send or view email messages via
your personal or company email account.
Send a mail
On the home screen or list menu, tap Email.
And then tap
to start composing a new mail.
Set up an email account
3
Set up an email account
1. On the home screen or list menu, tap Email
Send a mail
View your mails
Reply to a mail
Delete mails
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and do one of the following:
1
If this is your first time adding an email account
2
in Mail, move to the next step.
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If you havealready added an email account,
then tap > Settings > add account.
2. Enter the email address and password for your
email account.
When you finish setting up the email
account, the email messages will
download to your device.
Delete an email account
Menu
Back
Troubleshooting
1. Go to
Settings > Accounts.
2. Tap the email account your want to delete.
3. Tap > Remove account.
1.
2.
3.
4.
Enter a recipient
Enter the mail subject
More options
Send the mail
Next
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View your mails
1. On the email inbox, tap
to check whether
thereis a new mail.
2. Tap the desired mail to read it.
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Set up an email account
Use
or to view the previous or next mail.
Search for a mail
Send a mail
View your mails
Reply to a mail
Delete mails
1. Tap to display the search bar.
2. Choose asearch option in the drop-down list.
3. Enter the first few letters of the mail sender or
subject in the search bar.
4. Select the mail from the list.
Reply to a mail
1. On the email inbox, tap the email message.
2. Tap , and then compose your mail.
3. Tap
to send the mail.
Delete mails
•
Menu
Back
Tap the mail you wish to delete, and then tap
.
Troubleshooting
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Camera
With your phone, you can take both photos and
videos as desired. In addition to a rear camera,
there is a camera on the front for video calls and
self-portraits.
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To use the camera, on the home screen or list
menu, tap Camera.
Your camera at a galance
Take a photo
Record a video
Photo and video settigns
Your camera at a galance
Take a photo
1.
2.
3.
4.
Turn on the camera.
Change the camera setting if necessary.
Point the camera at what you want to capture.
Tap
to capture the photo.
Take a photo of yourself
1. Turn on the camera.
2. On the screen, tap .
to capture the photo.
3. Tap
Take a panoramic photo
You can capture anything wide or tall objects in a
single photo with your phone.
1. Turn on the camera.
2. Scroll down the capture modes, and then tap
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Troubleshooting
Next
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6.
Phone / video settings
Capture photo
Video recording
Image preview
Flash settings
Switch between front/rear camera
3. When you are ready to take the first shot, tap
.
4. A directional arrow appears. Pan your phone as
smoothly as you can.
5. The camera will stitch the shots into asingle
photo.
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Record a video
1. Turn on the camera.
2. When you are ready to start recording, tap
3. To stop recording, tap .
。
Photo and video settigns
Your came ra at a galance
Take a photo
Record a video
Photo and video settigns
Before you take a photo or record a video,
customise your photo/video settings.
Picture size
Select from various standard sizes for your
picture.
Preview size
Set the preview screenratio before you take
a photo.
AnISOvalue indicates the light sensitivityof
ISO
your camera’s imaging sensor.Higher values
are for fast-moving or poorly-lit objects.
Video settings
EIS
The EIS (Electronic Image Stabilization)
function helps reduce blurringassociated with
the motion of a camera duringexposure
GPS location info Attacha GPS location tag to the photo.
Time lapse
interval
Set the time lapse interval toadjust the speed
of your videooutput.
Exposure
This determines how muchlight the camera’s
sensor receives.
Video quality
Set the quality level for videosas this setting
will affect your file size.
Scene mode
Select your desiredscene mode.
White balance
Select anappropriate white balance, so
General settings
images have a true-to-life colour range.
Anti-flicker
Select a bandtoavoidthe impacts on photos
caused by flickers fr om lighting sources.
Restore defaults
Restor e to default settings.
Photosettings
Menu
Back
Troubleshooting
Next
Zero shutter
delay
The ZSD(zeroshutter delay) functionhelps
youcapture photos
immediately.
Face detection
Set the ideal exposure andclarityof faces.
Self timer
Select a time span for shutter delay to take a
self-por trait.
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MultiMedia
3
Your phone provides several multimedia for your
2
entertainment. You can view your photo gallery,
enjoy music, and watch videos.
Gallery
View your photos
Gallery
1. On the home screen or list menu, tap
Video player
Gallery.
2. Browse an album or a group of photos.
3. Tap a photo to viewit full-screen.
Music player
FM radio
Zoom in and out
Spread two fingers apart on any place to zoom in.
Pinch to zoom out, or double-tap to return.
Edit your photos
When viewing a photo, use the keys on the screen
to edit the photos.
Menu
Back
1
1. Edit the photo
2. More options
3. Share your photo
Troubleshooting
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Video player
Music player
You can use the video player on your phone to
watch videos.
You can listen to your favourite music with the
music player. The music app is acentral hub for
your favourite music whether it is stored in your
phone or streamed through a music service.
Watch a vide o
1. On the home screen or list menu, tap
Videos.
2. Select the video that you want to watch.
3. Tap the on-screen keys to control the video
Gallery
Video player
Music player
playback.
FM radio
4. Press the volume button to adjust the sound.
5. Tap to select more options.
Listen to music
1. On the home screen or list menu, tap
Music.
2. Tap a song from the list, or tap to find your
desired song.
3. Tap the on-screen keys to control the music
playback.
4. Press the volume button to adjust the sound.
5. Tap to select more options.
Menu
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FM radio
You can listen to radio programs with your phone.
You must connect a headset before
using the FM radio on your phone.
Video player
Listen to a radio station
Music player
1. On the some screen or list menu, tap FM
Radio.
2. Tap > Search. It will start scanning
FM radio
automatically and save the available channels.
3. Usethe on-screen keys to control playback:
4. Press the volume button to adjust the sound.
5. Tap to select more options.
Menu
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Web & network
You can connect your phone to the Internet and
of your mobile operator’s coverage area.
browse a web page.
1. Go to
Settings > Data usage.
2. Tap > Data roaming to turn it on or off.
Connect to the Internet
Your phone connects to the Internet whenever
necessary, using a Wi-Fi connection (if available) or
your mobile operator's data connection.
Connect to the Internet
Web browse
Data connection
You can use your mobile operator's data
connection.
Turn on data connection
1. Go to
Settings > More... > Mobile networks
> Data connection.
2. Tap to turn on or off data connection.
Some apps and services may transfer
data over your mobileoperator's cellular
network, which may result in additional
fees. Contact your mobile operator for
details.
Menu
Using data services while roaming
may be costly. Check with your mobile
operator for data roaming rates before
you use data roaming.
Use your phone as a wireless router
Share your dataconnection with other devices by
turning your phone into a wireless router.
1. Go to
Settings > More... > Tethering &
portable hotspot.
2. Tap to turn on portable Wi-Fi hotspot.
The other device uses data from your
data plan, which may result in data
tr affic costs. For info onavailability and
costs, contact your network service
provider.
Troubleshooting
Turn on data roaming
Back
Next
Connect to your mobile operator’s partner
networks and access data services when you are out
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Wi-Fi
Connect the deviceto a Wi-Fi network to use the
Internet or share media files with other devices.
Connect toa wireless network
1. Go to
Settings > Wi-Fi.
2. Make sure Wi-Fi is switched to On.
3. The Wi-Fi section will show the list of networks
detected.
4. Tap the desired Wi-Fi network you want to
connect to.
- If you selected a secured network, you will be
Connect to the Internet
Web browse
asked to enter the network key or password.
4
Web browse
You can use your phone to browse websites. Before
browsing a website, please confirm that you have
turn on data connection or Wi-Fi.
Browse a web page
Menu
Back
Troubleshooting
1
1.
2.
3.
4.
2
3
The previous web page
The next web page
Web page preview
View Bookmarks, History and Saved pages.
1. On the home screen or list menu, tap
Browser.
2. Enter your search keywords or a web page
address.
Next
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Web page preview
2
1
Connect to the Internet
3
Web browse
1. View Bookmarks
2. Open a new page
3. Close the web page
Menu
Back
Troubleshooting
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Bluetooth
Your phone can connect to a compatible Bluetooth
device for exchanging data. Bluetooth creates a
direct wireless connection between two devices
over short distances.
The files received via Bluetooth are
stored in the Bluetooth folder.
Pair with a Bluetooth device
1.
2.
3.
4.
5.
Pair with a Bluetooth device
Receive data via Bluetooth
Send data via Bluetooth
Go to
Settings > Bluetooth.
Make sure Bluetooth is switched to On.
A list of availableBluetooth devices will appear.
Tap the device you wish to connect with.
The pairing is made if your pairing request is
accepted by the other device.
Receive data via Bluetooth
1. Make sure Bluetooth is switched to On.
2. Tap your phone model to make it visible to all
nearby Bluetooth devices.
3. Accept the request and pair with the other
Bluetooth device(s).
4. Slide to open notifications panel, tap Accept.
Send data via Bluetooth
Menu
Back
Troubleshooting
Next
1. Select the file you want to share.
2. Tap to send the file via Bluetooth.
3. Select a device to start sending the file.
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Play store
Use the Google Play Store to purchase and
download applications and games that are able to
run on your phone. Choose from a wide variety of
free and paid apps ranging from productivity apps,
entertainment, to games.
•
Search and install an app
Uninstall an app
A Google Wallet™ payment service
is required to purchase a paid app.
You will be asked to confirm the
method of payment when you
purchase an app.
•
Usea Wi-Fi connection to download
large files.
Uninstall an app
1.
2.
3.
4.
On the list menu, tap Play store.
Tap
> My Apps.
Select an app you want to uninstall.
Tap Uninstall.
The availability of Store and the
selection of items available for
download depend on your region.
Search and install an app
1. On the list menu, tapPlay store.
2. Browse applications by category, or tap
search with a keyword.
3. Select an application to viewinformation.
4. To download it, tap Install.
Menu
Back
Troubleshooting
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to
If there is a charge for the application, tap the
price, and follow the prompts to complete the
purchase.
Next
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Maps & navigation
Use this application to pinpoint the location of your
phone, search for places, or get directions.
Use Google maps
GoogleMaps lets you track your current location
and receive detailed directions to your destination.
Use Google maps
Find a location
Search for a place
Get directions
Maps settings
1.
2.
3.
4.
find an address or place
Map settings
Get directions
Show your location
Find a lo cation
It also provides a search tool where you can locate
places of interest or an address on a map, or view
locations at street level.
• On the home screen or list menu, tap Maps.
Turn on or off location service
In order to find your location on your phone, you
need to enable location service.
1. Go to
Settings > Location.
2. Switch Location to On.
1
3
Find your location
•
On the Maps screen, tap
to find your
location on the map.
If you are in an area where there are a
lot of surrounding buildings, Locations
may have ahard time pinpointing your
location.
Menu
Back
Troubleshooting
2
4
Next
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Search for a place
You can search for a name of an establishment,
street, or city. Suggested matches will be shown
while you type.
1. On the Maps screen, tap .
2. Enter the placeyou want to search for.
3. Select the desired place in the result list.
Use Google maps
Find a location
Search for a place
Get directions
Maps settings
Get directions
Get detailed directions to where you want to go.
1. On the Maps screen, tap to get directions.
2. Enter your start point and end point.
3. Select the desired place in the result list.
4. Choose how you want to get to your
destination.
5. The map opens showing the route to your
destination.
Maps settings
You can set up the Google Maps, tap
> Settings
while viewing the maps.
Menu
Back
Troubleshooting
Next
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Utilities
Google search
Alarm
Use this application to search not only the Internet,
but also apps and contents on your phone.
• On the home screen or list menu, tap
You can set up one or more alarms.
Google.
Search on the web or your phone
Google search
Alarm
Calendar
1. Tap the search field, and then enter a keyword.
2. Select oneof the suggested keywords that
Back
1.
1.
2.
3.
4.
appear.
Troubleshooting
Next
On the home screen or list menu, tap Clock.
On the clock screen, tap
.
Tap
to add a new alarm.
Set thealarm time, and then tap Done.
If you want the alarm for multiple days, tap
Repeat.
Search with your voice
Turn off an alarm
Use Google Voice Search to find information on the
web just by speaking to your phone.
1. On the home screen or list menu, tap Voice
•
-
When the alarm sounds,
search.
Menu
Set an alarm
If the Google search bar is available on the
Home screen, you can also tap .
2. Speak a keyword or phrase when Speak now
appears on the screen.
3. Select oneof the suggested keywords that
appear.
4. If what you are searching for is in the list,
tap the item to open it in its compatible app.
Otherwise, tap Retry to search again.
Select the alarm, and drag the check button to
Off.
Stop an alarm
-
Slide to
: the alarm stops.
Slide to
: the alarm will sound again after a
specific length of time.
Delete an alarm
•
Tap the alarm, and then tap .
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Calendar
You can create events and make plans on your
calendar.
Create an eve nt
1. On the home screen or list menu, tap
Calendar.
2. Select a date, and then tap > New event.
3. Edit reminder settings.
4. Tap Done to save the event.
Google search
Alarm
Calendar
Manage your events
Edit an event
You can only edit events you have created.
1. While viewing your calendar, tap the event your
want to edit.
2. Tap , and then make changes to theevent.
3. Tap Done.
Delete an event
•
Menu
Back
Troubleshooting
Select the event your want to delete, and then
tap
.
Next
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Octacore
4
16
2
1
5
5.3”
5
148*74*8.25
13
165g
Troubleshooting
The phone does not switch on
Remove/reinstall the battery. Then charge the
phone until the battery icon stops scrolling. Unplug
thecharger and try to switch the phone on.
The displayshows IMSI failure
This problem is related to your subscription.
Contact your operator.
The network symbol is not displayed
The network connection is lost. Either you are in a
radio shadow (in a tunnel or between tall buildings)
or you are outside the network coverage area. Try
from another place, try to reconnect to the network
(especially when abroad), or contact your network
operator for assistance/information.
software bugs.
-
Ensure that your device software is upgraded to
the latest version.
-
If the touch screen is scratched or damaged,
take it to your local dealer.
Your battery seems to over heat
You might be using a charger that was not intended
for use with your phone. Make sure you always use
the authentic accessory shipped with your phone.
You can not sendtext messages
Some networks do not allow message exchanges
with other networks. First check that you have
entered the number of your SMS centre, or contact
your operator for detailed information on this
subject.
The touchscreen responds slowlyor improperly
If your device has a touch screen and the touch
screen is not responding properly, try the following:
-
Menu
Troubleshooting
Back
Next
Remove any protective covers from the touch
screen. Protective covers may prevent the
device from recognizing your inputs and are not
recommended for touch screen devices.
-
Ensure that your hands are clean and dry when
tapping the touch screen.
-
Restart your device to clear any temporary
You feel that you have missed some calls
Check your call divert options.
The display shows SIM failure
Check that the SIM card has been inserted correctly.
If the problem persists, your SIM card may be
damaged. Contact your operator.
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connected.
You r phone is not charging
If the battery is completely flat, it might take several
minutes of precharge (up to 5 minutes in some
cases) before the charging icon is displayed on the
Another Bluetooth device is not located
-
Ensure that the Bluetooth wireless feature is
activated on your device.
-
Ensure that the Bluetooth wireless feature is
activated on the deviceyou wish to connect to,
if necessary.
screen.
The picture captured with the phone camera isnot
clear
Make sure that the camera lens on both sides is
clean.
You r device freezes or has fatal errors
-
Ensure that your device and the other
Bluetooth device are within the maximum
Bluetooth range (10 m).
If your device freezes or hangs, you may need
to close programs or reset the device to regain
functionality. If your device is frozen and
unresponsive, remove the battery and try to switch
thephone on. The device reboots automatically.
If this does not solve the problem, perform a factory
datareset. On the list menu, tap Settings > Backup
& reset > Factory data reset.
Others cannot hear you speakingon a call
Menu
Back
-
Ensure that you are not covering the built-in
-
Ensure that the microphone is close to your
-
If using a headset, ensurethat it is properly
Troubleshooting
Next
microphone.
mouth.
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