Beko DIN15310 Owner Manual
Dishwasher
User’s Manual
DIN15Q10
DIN15310
DIN15311
DIN15X11
DIN15R11
EN
Document Number :
15 9472 0100_AC_BEKO_E10_EN/ 16-07-18.(14:35)
Dishwasher
User’s Manual
DIN15Q10
DIN15310
DIN15311
DIN15X11
DIN15R11
EN
Document Number :
15 9472 0100_AC_BEKO_E10_EN/ 16-07-18.(14:35)
Please read these instructions first before using your appliance
Thank you for choosing a Beko appliance.
Please take some time to read this user manual before using your appliance, to ensure
you know how to safely operate the controls and functions.
Carefully follow all unpacking and installation instructions to ensure the appliance is
correctly connected and fitted prior to use.
Please write your product model and serial number on the last page of this user manual,
and store in a safe location close to the appliance for easy future reference.
This user manual may also be applicable for several other models. Differences between
models will be listed.
If you have any questions or concerns, please call our contact centre or find help and
information online at www.beko.co.uk
Explanation of symbols
Throughout this User Manual the following symbols are used:
C
A
B
Important information or useful
hints about usage.
Warning for hazardous situations
with regard to life and property.
Warning for electric shock.
Packaging materials of the
product are manufactured
from recyclable materials in
accordance with our National
Environment Regulations.
Do not dispose of the packaging materials together with the domestic or other wastes.
Take them to the packaging material collection points designated by the local authorities.
This product was manufactured using the latest technology in environmentally friendly conditions.
Please read these instructions first before using your appliance
Thank you for choosing a Beko appliance.
Please take some time to read this user manual before using your appliance, to ensure
you know how to safely operate the controls and functions.
Carefully follow all unpacking and installation instructions to ensure the appliance is
correctly connected and fitted prior to use.
Please write your product model and serial number on the last page of this user manual,
and store in a safe location close to the appliance for easy future reference.
This user manual may also be applicable for several other models. Differences between
models will be listed.
If you have any questions or concerns, please call our contact centre or find help and
information online at www.beko.co.uk
Explanation of symbols
Throughout this User Manual the following symbols are used:
C
A
B
Important information or useful
hints about usage.
Warning for hazardous situations
with regard to life and property.
Warning for electric shock.
Packaging materials of the
product are manufactured
from recyclable materials in
accordance with our National
Environment Regulations.
Do not dispose of the packaging materials together with the domestic or other wastes.
Take them to the packaging material collection points designated by the local authorities.
CONTENTS
1 INSTRUCTIONS FOR SAFETY
AND ENVIRONMENT
4
General safety........................................4
Intended use...........................................4
Children’s safety.....................................5
Disposing of packaging material.........5
Transportation of the product.............5
Compliance with WEEE Directive and
Disposing of the Waste Product..........6
Compliance with RoHS Directive.........6
Package information.............................6
2 DISHWASHER
7
3 INSTALLATION
9
Overview.................................................7
Fan drying system..................................8
Technical specifications........................8
Appropriate installation location........9
Connecting water supply......................9
Connection to the drain..................... 10
Adjusting the feet............................... 10
Electrical connection.......................... 10
This appliance must be earthed........11
Fitting a different plug........................11
Initial use...............................................11
4 PREPARATION
12
Tips for energy saving.........................12
Water softening system.....................12
Adjusting the water softening
system...................................................12
Adding salt............................................14
Detergent..............................................15
Tablet detergents................................16
Rinse aid................................................17
Items not suitable for washing in the
dishwasher............................................17
Placing the dishes into the
dishwasher........................................... 18
Collapsible lower basket tines.......... 20
Cutlery basket ..................................... 20
Upper basket height adjustable
rack........................................................ 20
Adjusting the height of the upper
basket....................................................21
5 OPERATING THE PRODUCT22
On/Off key............................................ 23
Programme Selection / Programme
Cancel key............................................. 23
Function Keys...................................... 23
Preparing the machine...................... 23
Programme selection......................... 23
Auxiliary functions............................. 25
Programming the washing time....... 26
Starting the programme.....................27
Cancelling the programme.................27
Salt Indicator (
)...............................27
Rinse Aid Indicator ( ).......................27
Adjusting the amount of rinse aid.... 28
End of programme.............................. 28
Water Cut-off Warning....................... 28
Overflowing Warning......................... 28
6 MAINTENANCE AND
CLEANING
29
7 TROUBLESHOOTING
32
8 GUARANTEE
37
Cleaning the outer surface of the
product................................................. 29
Cleaning the interior of the machine.29
Cleaning the filters............................. 29
Cleaning the hose filter...................... 30
Cleaning the impellers........................31
Lower impeller......................................31
Upper impeller .....................................31
1 Instructions for safety and envIronment
This section contains safety
instructions that will help to give
protection from risk of personal
injury or property damage. Failure
to follow these instructions shall
void all warranties.
••
••
••
General safety
••
••
••
••
••
Never place the product
on a carpet-covered floor;
otherwise, lack of airflow
beneath the product will
cause electrical parts to
overheat. This will cause
problems with your product.
Do not operate the product
if the power cable / plug is
damaged! Call the Authorised
Service Agent.
Connect the product to a
grounded outlet protected
by a fuse complying with
the values in the “Technical
specifications” table. Do
not neglect to have the
grounding installation made
by a qualified electrician.
Our company shall not be
liable for any damages that
will arise when the product
is used without grounding
in accordance with the local
regulations.
The water supply and
draining hoses must be
securely fastened and remain
undamaged.
Unplug the product when not
in use.
Never wash the product by
spreading or pouring water
onto it! There is the risk of
electric shock!
4 /43 EN
••
••
••
••
••
Never touch the plug with
wet hands! Never unplug by
pulling on the cable, always
pull out by grabbing the plug.
The product must be
unplugged during installation,
maintenance, cleaning and
repairing procedures.
Always have the repair
procedures carried out by the
Authorised Service Agent.
Manufacturer shall not be
held liable for damages that
may arise from procedures
carried out by unauthorised
persons.
Never use chemical solvents
in the product. They bring
forth the risk of explosion.
When you pull the upper and
lower baskets out completely,
the door of the product will
bear all the weight of the
baskets. Do not put other
loads on the door; otherwise,
the product may tilt.
Never leave the door of
the product open apart
from loading and unloading
procedures.
Do not to open the door of
the product when it is running
unless necessary. Be careful
for the rush of hot steam
when you need to open the
door.
Intended use
••
••
This product has been
designed for domestic use.
It must be used to do the
domestic type dishes only.
Dishwasher / User’s Manual
Instructions for safety and envIronment
••
This appliance is intended
to be used in household and
similar applications such as:
- Staff kitchen areas in shops,
offices and other working
environments.
•• Only dishwasher safe
detergents, rinse aids and
additives must be used.
•• The manufacturer waives
any responsibility arisen
from incorrect usage or
transportation.
•• This appliance can be used
by children aged from 8 years
and above and persons with
reduced physical,sensory
or mental capabilities or
lack of experience and
knowledge if they have
been given supervision or
instruction concerning use
of the appliance in a safe
way and understand the
hazards involved. Children
shall not play with the
appliance. Cleaning and user
maintenance shall not be
made by children without
supervision.
Children’s safety
••
••
Electrical products are
dangerous for the children.
Keep children away from the
product when it is in use. Do
not let them to tamper with
the product.
Do not forget to close the
door of the product when
leaving the room where it is
located.
Dishwasher / User’s Manual
••
Store all detergents and
additives in a safe place away
from the reach of the children.
Disposing of packaging
material
Packaging materials are
dangerous to children. Keep
packaging materials in a safe
place away from reach of the
children.
Packaging materials of the
product are manufactured from
recyclable materials. Dispose
of them properly and sort in
accordance with recycled waste
instructions. Do not dispose
of them with normal domestic
waste.
Transportation of the
product
A
If you need to move the
product, do it in upright
position and hold from
the rear side. Tilting the
product onto its front
side may cause the
electronic parts in it get
wet and damaged.
1. Unplug the product before
transporting it.
2. Remove water drainage and
water supply connections.
3. Drain the remaining water in
the product completely.
5 / 43 EN
Instructions for safety and envIronment
Compliance with WEEE
Directive and Disposing
of the Waste Product
This product complies with
EU WEEE Directive
(2012/19/EU). This product
bears a classification symbol
for waste electrical and electronic
equipment (WEEE).This product
has been manufactured with high
quality parts and materials which
can be reused and are suitable for
recycling. Do not dispose of the
waste product with normal
domestic and other wastes at the
end of its service life. Take it to the
collection center for the recycling
of electrical and electronic
equipment. Please consult your
local authorities to learn about
these collection centers.
Compliance with RoHS
Directive
The product you have purchased
complies with EU RoHS Directive
(2011/65/EU). It does not contain
harmful and prohibited materials
specified in the Directive.
Package information
Packaging materials of the product
are manufactured from recyclable
materials in accordance with our
National Environment Regulations.
Do not dispose of the packaging
materials together with the
domestic or other wastes. Take
them to the packaging material
collection points designated by
the local authorities.
6 /43 EN
Dishwasher / User’s Manual
Dishwasher
2
Overview
15
Dishwasher / User’s Manual
1. Upper basket
2. Upper impeller
3. Lower impeller
4. Silverware basket
5. Door
6. Rating Label
7. Control panel
8. Detergent dispenser
9. Lower basket
10. Filters
11. Salt reservoir lid
12. Upper basket rail
13. Upper cutlery basket (depends on model)
14. Tabletop (depends on model)
15. Fan drying system (depends on model)
7 / 43 EN
Dishwasher
Technical specifications
Compliance to standards and test data / EC declaration of conformity
This product complies with the following EU directives;
Development, production and sales stages of this product comply with the safety
rules included in all pertaining European Community regulations.
2014/35/EU, 2014/30/EU, 93/68/EC, IEC 60436/DIN 44990, EN 50242
Power input
220-240 V, 50 Hz (see rating label)
Total power consumption
1800-2100 W (see rating label)
Heater power consumption
1800 W (see rating label)
Total current (depends on the model)
10 A (see rating label)
Drain pump power consumption
30 W (see rating label)
Water pressure
0.3 –10 bar (= 3 – 100 N/cm² = 0.01-1.0
Mpa)
C
C
C
Technical specifications may be changed without prior notice to improve the
quality of the product.
Figures in this manual are schematic and may not match the product exactly.
Values stated on the markings of the product or in the printed documents
accompanying the product are obtained in the laboratory on basis of the relevant
standards. Depending on operational and environmental conditions of the
product, these values may vary.
Fan drying system
(depends on model)
Fan drying system ensures efficient drying of your dishes.
It is normal to hear a different sound than that of washing cycle during fan operation.
Note for test institutions:
Data required for performance tests shall be provided upon request. Requests can be
e-mailed to the following address:
dishwasher@standardloading.com
Do not forget to provide the code, stock and serial numbers of the product to be tested in
your request e-mail along with your contact information. Code, stock and serial numbers of
the product may be found on the type label attached to the side wall of the door.
8 /43 EN
Dishwasher / User’s Manual
3 Installation
To make the product ready for use, make
sure that the electricity, tap water supply
and water drainage systems are appropriate
before calling the Authorised Service Agent.
If they are not, call a qualified technician
and plumber to have any necessary
arrangements carried out.
Preparation of the location
and electrical, tap water and
waste water installations at the
place of installation is under
customer's responsibility.
C
B
A
Manufacturer shall not be held
responsible for damages arising
from processes carried out by
unauthorised persons.
C
Make sure that the water inlet
and discharge hoses are not
folded, pinched or crushed
while pushing the product into
its place after installation or
cleaning procedures.
Prior to installation, visually
check if the product has any
defects on it. If so, do not have
it installed. Damaged products
cause risks for your safety.
When placing the product, pay attention not
to damage the floor, walls, piping, etc. Do
not hold the product from its door or panel
to move it.
Appropriate installation
location
••
Place the product on a solid and flat
floor that has sufficient load carrying
capacity! The product must be installed
on a flat surface in order for the door to
be closed comfortably and securely.
Dishwasher / User’s Manual
••
••
Do not install the product at places
where temperature may fall below 0ºC.
Place the product on a rigid floor. Do
not place it on a long pile rug or similar
surfaces.
Ensure the power cable does
not get trapped under the
product.
B
••
••
Make sure that you select a location
that will allow you to load and unload
the dishes in a fast and comfortable
manner.
Install the product in a place close
to the tap and the drain. Select the
installation location by considering
that it will not be changed after the
connections are made.
Connecting water supply
••
••
••
Do not use old or used water inlet
hose on the new product. Use the new
water inlet hose supplied with the
product.
Connect the water inlet hose directly
to the cold water tap. Permitted water
temperature up to 25°C. Pressure
coming from the tap should be
minimum 0.3 and maximum 10 bars. If
the water pressure exceeds 10 bars, a
pressure relief valve should be installed
in between.
Open the tap completely after making
the connections to check for water
leaks.
For your safety, close the water
inlet tap completely after the
washing programme is over.
A
9 / 43 EN
Installation
Connection to the drain
Water discharge hose can directly be
connected to the drain hole or sink’s
drainage. The length of this connection
must be min. 50 cm and max. 100 cm from
the floor. A discharge hose longer than 4
meters will cause washing performance
to be affected.Attach the water discharge
hose to the drainpipe without bending it.
Tightly fix the water discharge hose to the
drainpipe in order to prevent any dislocation
of the water discharge hose during
operation of the product.
C
Drainpipe must be connected
to the foul water system and it
should not be connected to any
surface water drain.
Adjusting the feet
If the door of the product cannot be closed
properly or if the product wobbles when you
push it slightly, then you need to adjust the
feet of the product. Adjust the feet of the
product as illustrated in the relevant section.
Diswashers door must be
aligned properly otherwise hot
steam can escape! Danger of
serious burns, other injury or
may damage furniture.
A
min
120
min
300
min 500
max 1000
Electrical connection
Before you insert the plug into the wall
socket make sure that the voltage and
the frequency shown in the rating label
corresponds to your electricity supply.
We recommend that this appliance be
connected to the mains supply via a suitable
switched and fused socket in a readily
accessible position.
If the supply cord or the mains lead is
damaged please do not replace it yourself.
The supply cord or the mains lead must be
replaced by a Authorised Service Agent or a
similarly qualified person.
10 /43 EN
Dishwasher / User’s Manual
Installation
A
This appliance must
be earthed
If the fitted moulded plug is not
suitable for your socket, then
the plug should be cut off and
an appropriate plug fitted.
Destroy the old plug, which is
cut off as a plug with a bared
cord could cause a shock
hazard if inserted into a socket
elsewhere in the house.
The moulded plug on this
appliance incorporates a 13A
fuse. Should the fuse need to
be replaced an ASTA approved
BS1362 fuse of the same rating
must be used. Do not forget
to refit the fuse cover. In the
event of losing the fuse cover,
the plug must not be used
until a replacement fuse cover
has been fitted. Colour of the
replacement fuse cover must be
the same colour as that visible
on the pin face of the plug. Fuse
covers are available from any
good electrical store.
Fitting a different plug
As the colours of the wires in the mains
lead of this appliance may not correspond
with the coloured markings identifying the
terminals on your plug, proceed as follows:
1. Connect the green - yellow or green
(earth) wire to the terminal in the plug
marked ‘E’ or with the symbol
or
coloured green and yellow or green.
2. Connect the blue (neutral) wire to
the terminal in the plug marked ‘N’ or
coloured black.
3. Connect the brown (live) wire to the
terminal in the plug marked ‘L’ or
coloured red.
Dishwasher / User’s Manual
With the alternative plugs a 13A fuse must
be fitted either in the plug or adaptor or
in the main fuse box. If in doubt contact a
qualified electrician.
Initial use
Before starting to use the product, make
sure that all preparations are made in
accordance with the instructions in sections
“Important safety instructions” and
“Installation”.
••
Before using the product, fill the salt
reservoir with 1 litre of water, add salt
(see next page) and stir to dissolve.
Run the Dishwasher without dishes
on a short programme with a small
amount of detergent.
There might be a small amount
of water left in the product after
factory quality control tests. This
causes no harm to the product.
A
11/43 EN
4
Preparation
Tips for energy saving
Following information will help you use
the product in an ecological and energyefficient manner.
Wipe away any coarse food remnants on the
dishes before putting them in the product.
Operate the product after filling it
completely.
When selecting a programme, consider
the table of "Programme data and average
consumption values".
Do not put more detergent than suggested
on the detergent package.
Adjusting the water
softening system
Cleaning, rinsing and drying performance of
your dishwasher will increase when water
softening system is adjusted properly.
Adjust the new water hardness level
according to the Water hardness level
instruction in this booklet.
Water softening system
The product is equipped with a water
softening system which reduces the
hardness of incoming water. This system
softens the supply water to a level that will
allow washing the dishes with the required
quality.
The mains water hardness must
be softened if it is over 7°dH.
Otherwise, hardness ions will
accumulate on the dishes that
are washed and may affect the
washing, rinsing and drying
performances of the machine.
C
12 /43 EN
Dishwasher / User’s Manual
Preparation
Use the test strip supplied with the product according to the steps given below to determine
hardness level of your supply water.
Remove the test
strip from the
packet.
Turn on the tap and Hold the test strip in Remove the test
Wait for 1 minute.
let the water run for the water for about strip from the water
about a minute.
a second.
and shake it.
The test strip shows
you the hardness
level.
After determining hardness level of the supply water:
1. After turning on your machine, press and hold the Time Delay and Start / Pause / Cancel
keys respectively.
2. Using the Time Delay key, turn on 9 and 3 LEDs.
3. Use the programme keys to adjust the water hardness level.
4. Press On / Off key to save the setting.
Water hardness level adjustment table
Hardness Level
Level 0
English Water
Hardness °dE
German Water
Hardness °dH
French Water
Hardness °dF
Water Hardness Level Indicator
0-5
0-4
0-8
6-9
5-7
9-13
10-15
8-12
14-22
Level 3
16-19
13-15
23-27
Level 4
20-24
16-19
28-34
Press the 2nd programme key to set the water hardness
setting to position 2.
Press the 3rd programme key to set the water hardness
setting to position 3.
Press the 4th programme key to set the water hardness
setting to position 4.
Level 5
25-62
20-50
35-90
Press the 5th programme key to set the water hardness
setting to position 5.
Level 1
Level 2
Press the 1st programme key to set the water hardness
setting to position 1.
If the hardness level of the supply water is above 90 °dF or if you are using well water, then it
is recommended to use water purification devices and special filters.
If the hardness level of the supply water is below 13°dF, there is no need to use salt in your
dishwasher. If this is the case, “No Salt Warning Indicator” (if any) illuminates continuously on
the panel of your machine.
If the water hardness level adjustment is set to level 1, the “No salt warning indicator” will
illuminate continuously although it is not necessary to use salt. If you use salt under this
condition, salt will not be consumed and the Salt indicator will not illuminate.
Dishwasher / User’s Manual
13/43 EN
Preparation
C
If you move your house, it is
necessary to readjust water
hardness level of your machine
by considering the information
given above according to the
hardness level of the supply
water in your new location.
Your machine will display the
most recently adjusted water
hardness level.
Adding salt
Water softening system needs to be
regenerated in order for the product
operates with the same performance
continuously. Dishwasher salt is used for
this purpose.
Use only special softening salts
produced particularly for the
dishwashers in your machine.
C
C
C
1.
It is recommended to use
granule- or powder-formed
softening salts in the water
softening system. Do not use
salts that do not completely
dissolve in water such as table
salt or rock salt. Otherwise the
performance of the system may
deteriorate in time.
Salt reservoir will be filled
with water when you start
the product. For this reason,
add salt before operating the
machine.
Firstly, take the lower basket out to add
softening salt.
2. Turn the salt reservoir lid counterclockwise to open it (A).
14 /43 EN
3. Add 1 litre of water to salt reservoir of
your machine only in initial use.
4. Fill the salt reservoir with salt by
using the salt funnel (D). To speed up
dissolution rate of salt in water, stir it
with a spoon.
C
You can put about 2 kg of
softening salt into the salt
reservoir.
C
You need to add salt right before
starting the machine. Thus, the
overflowing salty water will be
flushed immediately, preventing
the risk of corrosion in machine.
In cases where you would not
start washing immediately,
run your machine empty in the
shortest program.
5. Replace the lid and tighten it when the
reservoir is full.
Dishwasher / User’s Manual
Preparation
C
Since different salt brands in the
market have different particle
sizes and since the water
hardness may vary, dissolution
of the salt in water may take
a couple of hours. Therefore,
Salt Indicator remains on for a
while after adding salt into the
machine.
Detergent
You can use powder, liquid/gel or tablet
detergents in the machine.
Only use in the machine
the detergents produced
particularly for use with
dishwashers. We recommend
you not use detergents that
contain chlorine and phosphate
as they are harmful for the
environment.
A
Adding detergent
Pay attention to the warnings
on the detergent packaging
to get better washing and
drying results. Contact the
manufacturer of the detergent
for further questions.
C
A
Do not put solvents into the
detergent dispenser. There is
the risk of explosion!
Put the detergent into the detergent
dispenser just before operating the machine
as illustrated below.
1. Push the latch to right to open the
detergent dispenser lid (A).
Dishwasher / User’s Manual
2. Put suggested amount of powder,
liquid/gel or tablet detergent in the
reservoir.
C
Inside the detergent dispenser
there are level markings that
help you use appropriate
amount of powder detergent.
When brimful, detergent
dispenser will contain 45 cm³ of
detergent. Fill detergent up to 15
cm³ or 25 cm³ level marks in the
detergent dispenser according
to fullness of the machine and/
or soiling degree of the dishes.
One tablet is enough if you are
using detergent tablets.
3. Push the lid of the detergent dispenser
to close it. A "click" will be heard when
the lid is closed.
15/43 EN
Preparation
1
C
The best washing performance
in dishwashers is obtained by
using detergent, rinse aid and
water softening salt individually.
C
C
Observe the instructions of the
detergent manufacturer on
the package when using tablet
detergents.
2
3
C
Use powder or liquid/gel
detergent in short programmes
without prewash since the
solubility of the tablet detergent
changes depending on the
temperature and time.
Tablet detergents
In addition to the conventional tablet
detergents, there are also commercially
available detergent tablets that show water
softening salt and/or rinse aid effect. Some
types of these detergents contain specialpurpose components such as glass and
stainless steel protectors. These tablets
show their effects up to a certain water
hardness level (21°dH). Water softening salt
and rinse aid must also be used together
with the detergent if the water hardness
level is above the mentioned level.
16 /43 EN
Contact the detergent
manufacturer if your dishes
are wet and/or if you notice
limescale spots particularly on
your glasses after the washing
programme is over when using a
tablet detergent.
When you switch to powder
detergent from tablet detergent:
1. Make sure that salt and rinse aid
reservoirs are full.
2. Set the water hardness to the highest
level and perform an empty run.
3. After the empty washing cycle, review
the user manual and readjust the water
hardness level so as to suit the water
supply.
4. Make the appropriate rinse aid settings.
Dishwasher / User’s Manual
Preparation
Rinse aid
C
1.
The rinse aid used in
dishwashers is a special
combination that aims to
increase drying efficiency and
prevent water or lime stains
on the washed items. For this
reason, care must be paid
to have rinse aid in the rinse
aid reservoir and to use rinse
aids produced specially for
dishwashers only.
4. If there are stains on tableware items
after washing, level must be increased
and if there is a blue trace after wiping
them by hand, it must be decreased.
This is set to position 3 as factory
default.
C
C
Open the lid of the rinse aid reservoir
with the help of the latch.
The rinse aid adjustment is
described under "Adjusting
the amount of rinse aid" in
the section for operating the
machine.
Wipe clean any spilled rinse aid
outside the reservoir. Rinse
aid that spilled accidentally
will cause foaming and it will
eventually decrease washing
performance.
Items not suitable for
washing in the dishwasher
••
2. Fill the reservoir until “MAX” level.
••
Never wash dishes soiled by cigarette
ash, candle remnants, polish, dyestuff,
chemicals, etc. in your dishwasher.
Do not wash silverware and cutlery
with wooden or bone stems, glued
pieces, or pieces that are not resistant
to heat, as well as copper and tinplated containers in the dishwasher.
Decorative prints of chinaware
as well as aluminium and silver
items may get discoloured or
tarnished after washing in the
dishwasher just as it happens
in handwashing as well. Some
delicate glass types and crystals
may become dull in time. We
strongly recommend you to
check if the tableware you are
going to purchase is suitable
for washing especially in the
dishwasher.
C
3. Slightly press the point (B) of the
reservoir lid to close it.
Dishwasher / User’s Manual
17/43 EN
Preparation
Placing the dishes into the
dishwasher
You can use your dishwasher in the
optimum way with respect to energy
consumption and washing and drying
performance only if you place the dishes in
an orderly way.
••
Wipe away any coarse food remnants
(bones, seeds, etc.) on the dishes
before placing them in the dishwasher.
••
Place thin, narrow pieces in the middle
sections of baskets if possible.
••
Place the heavily soiled and bigger
items in the lower basket and smaller,
delicate and light items in the upper
basket.
••
Place the hollowed dishes such as
bowls, glasses and pans upside down in
the dishwasher. Thus, accumulation of
water in deep hollows is prevented.
To prevent possible injuries,
always place the sharp and
pointed dishes such as service
fork, bread knife, etc. upside
down so as their pointed ends
will face down or they will lie
horizontally in the dish basket.
A
Unload dishes in the lower basket first and
then the dishes in the upper basket.
18 /43 EN
Dishwasher / User’s Manual
Preparation
Suggestions for loading the dishwasher
Improper Loading Of Dishware
Lower basket
Upper basket
Improper Loading Of Dishware
Dishwasher / User’s Manual
19/43 EN
Preparation
Collapsible lower basket
tines
(depends on model)
There are foldable tines (A) located at the
lower basket of the machine are designed
for an easier placement of large pieces such
as pans, bowls, etc. You can create larger
spaces by folding each tines individually or
all of them at once.
C
Bringing the tines to the
horizontal position by holding
them from the tips may cause
them to bend. Therefore, it will
be appropriate to bring the tines
in the middle to horizontal or
vertical position by holding them
from their stems and pushing in
the direction of arrow.
Cutlery basket
(depends on model)
Cutlery basket is designed to wash your
dishes such as knife, fork, spoon, etc. in an
efficient manner.
Since the cutlery basket can be moved (A,
B), you can create more space while placing
your dishes in the lower basket and free up
space for your dishes of different sizes.
To bring the collapsible tines into horizontal
position, grab the tines from mid position
and push them in the directions of arrows
(B). To bring the tines back to vertical
position, just lift them up. Collapsible tines
will click into the latch again (C).
20 /43 EN
Dishwasher / User’s Manual
Preparation
Upper basket multipurpose
service rack
(depends on model)
This accessory located at the upper basket
of your machine allows you to easily wash
pieces such as extra long ladles and bread
knives.
Upper basket height
adjustable rack
(depends on model)
Use the lower and upper parts of the height
adjustable racks in the upper basket of
the machine by sliding them down or up
according to the heights of the glasses, cups
or etc. (A, B, C).
You can lift up the upper basket
multipurpose service rack to remove it if you
do not want to use it.
If you want to use the upper basket
multipurpose service rack again, you can
easily attach it to the side section of your
upper basket.
Dishwasher / User’s Manual
21/43 EN
Preparation
Adjusting the height of the
upper basket
(depends on model)
The upper basket height adjustment
mechanism has been designed for you to
create large spaces in the lower or upper
sections of your machine depending on
your needs by adjusting the height in the
upper or lower direction while your basket is
empty or loaded.
Thanks to this mechanism, you can use your
basket in three different positions, namely
lower, middle and upper positions (1, 2, 3).
1. To raise your basket, hold the upper
basket wires with both hands while the
basket is in the lowermost position and
pull them up (A).
2. You will hear a "Click" from the right
and left mechanisms, indicating that
the basket has reached the next level.
Release the basket.
Repeat the process if the height is not
sufficient.
To lower the basket, while it is in the
uppermost position;
1. Hold the upper basket wires with both
hands, slightly lift up the basket and
simultaneously push and release the
latches shown in the figure (B).
1
2. Lower
the basket from its current
position to the lower one.
2
3. Release the basket after it has reached
one
3 level down.
Repeat the process if the height is not
sufficient.
C
1
2
3
22 /43 EN
C
The movement mechanism
may not function properly if the
upper basket is overloaded or
if the weight distribution is not
balanced. In heavier conditions,
there is the risk of falling one
level down.
Make sure that the adjustment
mechanism has the same
positions on the right and left
sides of the upper basket.
Dishwasher / User’s Manual
5
OperatIng the product
1
2
9
1
2.
3.
4.
5.
6.
7.
8.
9.
10.
3
4
5
6 7
8
10
On/Off Key
Rinse Aid Indicator
Programme Indicators / Water Overflow Warning (P1 Flashes)
Tablet detergent function
Half Load function
Delayed Start Key
Time Delay Countdown Indicator
Start / Pause / Cancel Key
Salt Indicator
Water Cut-off Indicator
Dishwasher / User’s Manual
23/43 EN
OperatIng the product
On/Off key
When you press the On/Off key, the product
that is in the On position will switch on with
the Eco programme.
3. Selected programme will start when
you close the door of your machine.
Programme Selection /
Programme Cancel key
Select the programme by pressing the
desired programme key.
Press the Start / Pause / Cancel key for 3
seconds to cancel the running programme.
Function Keys
If you press any of the Function keys
during programme selection or time delay
selection, the indicator of the function will
flash if the programme you have selected
supports the selected function.
To cancel the selected function, press the
function key again.
Preparing the machine
1. Open the door of the dishwasher.
2. Place the dishes in accordance with the
instructions in the user manual.
3. Make sure that the upper and lower
impellers rotate freely.
4. Put adequate amount of detergent into
the detergent dispenser.
5. Check if the Salt and Rinse Aid
indicators light and add salt and/or rinse
aid if needed.
Programme selection
1.
Press the On/Off button to turn on your
machine.
2. Refer to the table of "Programme data
and average consumption values"
to determine a washing programme
suitable for your dishes.
24 /43 EN
Dishwasher / User’s Manual
Dishwasher / User’s Manual
#
Intensive
70 ºC
Suitable for heavily
soiled dishes, pots
and pans.
Eco *
50 ºC
Most economical
washing programme
for the medium soiled
daily dishes that are
kept waiting.
Programme name
Cleaning temperature
+
+
+
120
17,6
1,65
+
+
+
210
11,5
1,03
Wash
Dry
Duration (min)
Water (I)
Energy (kWh)
1,20
11,8
58
+
+
-
Low - Medium
Daily washing
programme for
normally soiled
dishes in the fastest
way.
60 ºC
Quick&Shine
3
0,80
11,8
30
-
+
-
Low
Suitable for lightly
soiled daily dishes
that are scraped or
pre-cleaned.
35 ºC
Mini
4
-
4,2
15
-
-
+
-
Suitable for removing
the remnants on the
soiled dishes that will
be kept waiting in the
machine for a few
days, and thus, for
preventing the bad
odour buildup.
-
Prewash
5
25/43 EN
Sensitivity: Public
The consumption values shown in the table were determined under standard conditions. Differences may therefore occur under practical conditions. * Reference
programme for testing institutes. The tests in accordance with EN 50242 must be carried out with a full water softener salt dispenser and a full rinse aid reservoir,
and using the test programme.
High
Medium
Prewash
Degree of Soiling
2
1
Programme number
Programme Table
OperatIng the product
OperatIng the product
Auxiliary functions
Washing programmes of your dishwasher
are designed to obtain the best cleaning
effect, considering the type of the soiling,
soiling degree and properties of the dishes
to be washed.
Auxiliary functions allow you save from
time, water and power.
Auxiliary functions may cause
changes in the programme
duration.
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C
Auxiliary functions are not
suitable for all washing
programs. Indicator of the
auxiliary function that is not
compatible with the programme
will not be active.
Half Load function
It is used to operate the machine without
loading it completely.
1. Load your dishes in the machine as you
like.
2. Turn the machine on with On/Off key.
3. Select the desired programme and
press the Half Load key.
While the function is active, the selection
indicator on the selected function key will
become on.
4. Close the door of the machine to start
the programme.
C
26 /43 EN
With the Half Load function you
can save both water and power
while using the lower and upper
baskets of the machine.
Tablet detergent function
Allows to obtain a better drying
performance from the multi-purpose
detergents called as all in one detergents
such as 2in1, 3in1, 4in1, 5in1 and etc.,
depending on the hardness level of the tap
water.
If you have used the Tablet
features during the last washing
programme you used, Tablet
function will remain active in the
next washing programme you
will select. If you do not want to
use these functions in the new
program you have selected,
press the Tablet Detergent key
until the indicator of the relevant
function turns off.
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C
Tablet Detergent function may
cause change in the programme
duration.
Floor illumination
Warning to show that machine is
in washing phase
(depends on the model)
Your machine reflects a light to the floor
during the washing process. This light turns
off after the washing process is complete.
Floor illumination is activated
automatically when the
washing programme starts and
remains lit until the end of the
programme.
C
C
Floor illumination cannot be
cancelled by the user.
Dishwasher / User’s Manual
OperatIng the product
Changing Warning Sound Volume
1. After turning on your machine, press
and hold the Time Delay and Start /
Pause / Cancel keys respectively.
2. Using the Time Delay key, turn on 9 and
6 LEDs.
3. Adjust the volume with the function
keys.
If the 1st programme indicator is on, the
volume is off
If the 2nd programme indicator is on, the
volume is at medium level
If the 3rd programme indicator is on, the
volume is at high level.
4. Turn off the machine with the On/Off
key to save the changes.
Inner Illumination
(depends on the model)
Some models have interior lighting to
illuminate the interior when the door is
opened.
Changing the interior lighting
setting
1. After turning on your machine, press
and hold the Time Delay and Start /
Pause / Cancel key for 3 seconds.
2. Press the Time Delay key to switch the
delay indicator to position 9.
3. You can press the function keys to
turn on and off the inner illumination.
The inner illumination is switched to
off position if the 1st programme LED
is on, and to the on position if the 2nd
programme LED is on.
4. Press the On/Off key to exit the
settings menu. Your setting will be
saved automatically.
Dishwasher / User’s Manual
Programming the washing
time
Time Delay
If an economical electricity tariff is applied
in your region, you can use the time delay
function to wash your dishes during
appropriate hours.
You can delay the start of the selected
programme until 9 hours.
Hold the delayed start key
pressed for 1 second more than
the other keys.
C
1.
Press the time delay key after selecting
the washing programme and other
auxiliary functions.
2. Once you press the Time Delay key "3
hours" Time Delay indicator will start
flashing.
3. Set the desired time by pressing the
Time Delay key. Each press on the key
will increase up to 9 hours with 3-hour
increments.
4. Close the door of your machine after
setting the Time Delay. Once the delay
time is over, the selected programme
will start automatically.
C
C
The time delay will start
countdown with the closing of
the door after selecting the Time
Delay function.
If the door is opened while the
Time Delay function is active,
the countdown will be paused
and start icon will start to flash.
Changing the settings while Time
Delay function is active
While the Time Delay function is activated,
you cannot make changes in the washing
programme, auxiliary functions or the
duration of time delay.
27/43 EN
OperatIng the product
C
Auxiliary functions cannot be
set after the programme has
started.
C
Time delay function cannot be
set after the programme has
started.
To cancel the time delay function
To cancel the process while the Time Delay
function is active the programme should be
canceled.
Starting the programme
Close the door of your machine to start it
after selecting the programme and auxiliary
functions.
Your machine performs water
softening depending on the
hardness level of the mains
water. Washing time can
change while the programme
is running depending on the
ambient temperature where
your machine is installed,
temperature of the supply water
and amount of the dishes.
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C
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28 /43 EN
Pay attention not to open the
door of the machine when it is
running. There may be a rush of
vapour when you open the door
of your machine; be careful.
After the rinsing step the
machine will wait silent in pause
mode for some time in order
to have the water remaining in
the machine and on the dishes
drained completely and to have
the water softener cleaned, and
then it will resume running in
drying mode.
Cancelling the programme
Press and hold the Programme Selection
/ Programme Cancel keys for 3 seconds.
Release the key as the Start indicator starts
flashing.
Once you close the door of your machine,
draining is completed in 2 minutes
and the machine gives an audible warning
when it is completed.
There might be residues of
detergent or rinse aid left in the
machine and/or on the pieces
being washed depending on the
step in which the programme
has been cancelled.
C
Salt Indicator (
)
Please check the salt indicator on the display
to see whether there is adequate amount
of softening salt in the dishwasher or not.
You need to refill the salt reservoir with
salt whenever salt indicator appears on the
display of your machine.
Adjusting the water hardness
level is explained in Water
Softening System section.
C
Rinse Aid Indicator ( )
Please check the rinse aid indicator on the
display to see whether there is adequate
amount of rinse aid in the dishwasher or
not. You need to refill the rinse aid reservoir
with rinse aid whenever rinse aid indicator
appears on the display of your machine.
Dishwasher / User’s Manual
OperatIng the product
Adjusting the amount of
rinse aid
1.
After turning on your machine, press
and hold the Time Delay and Start /
Pause / Cancel keys respectively.
2. Using the Time Delay key, turn on the 6
LED.
3. You can use the function keys to adjust
the rinse aid level.
If the 1st programme indicator is on, no
rinse aid will be dispensed
If the 2nd programme indicator is on, 1 dose
of rinse aid will be dispensed.
If the 3rd programme indicator is on, 2
doses of rinse aid will be dispensed.
If the 4th programme indicator is on, 3
doses of rinse aid will be dispensed.
If the 1st, 2nd, 3rd and 4th programme
indicators are on, 4 doses of rinse aid will be
dispensed.
4. Press the On/Off key to exit the
settings menu. Your setting will be
saved automatically.
End of programme
C
When the programme you have
selected comes to an end, an
audible warning signal will warn
you to turn off your machine.
This audible signal will warn you
with certain intervals before it
turns off.
Start / Pause indicator will go off once the
washing programme has ended.
1. Open the door of the machine.
2. Press the On/Off key to switch off your
machine.
3. Close the tap.
4. Unplug the machine from the socket.
Dishwasher / User’s Manual
C
C
For energy saving, the machine
is automatically switched off
following the completion of
the programme or when the
programme is not started.
Leave your dishes in the
machine for about 15 minutes
after they are washed in order to
have them cooled. Your dishes
will dry in a shorter time if you
leave the door of your machine
ajar during this period. This
process will increase the drying
effectiveness of your machine.
Water Cut-off Warning
If mains water is cut off or water inlet tap
is turned off, the machine will not take
water in and water off indicator will flash.
As long as the problem continues, washing
programme is paused and the water inlet
is checked regularly by the machine; when
the water is restored water off indicator
will disappear after a while and the washing
programme resumes.
Overflowing Warning
If the machine intakes too much water or
there is leakage at any of the components
then the machine will detect this and
water overflow indicator will flash on
the Programme indicator. As long as the
overflowing continues safety algorithm will
be active and try to discharge the water. If
overflowing stops and safety is assured,
water overflow indicator will disappear. If
the indicator does not disappear, there is a
permanent fault. In this case the authorised
service should be contacted.
29/43 EN
6
Maintenance and cleaning
Service life of the product extends and
frequently faced problems decrease if it is
cleaned at regular intervals.
Unplug the product and turn off
the tap before attempting any
cleaning procedures.
A
C
C
Do not use abrasive substances
for cleaning.
Clean the filter and impellers
at least once a week in order
for the machine operates
efficiently.
Cleaning the filters
Clean the filters at least once a week in
order for the machine operates efficiently.
Check if food residues are left on the filters.
If there are food residues on filters, take
them out and clean well under running
water.
1. Turn the micro filter (1) and coarse filter
(2) assembly counter clockwise and pull
it out from its seating.
Cleaning the outer surface
of the product
Wipe the outer surface and door gaskets
of the product gently with a mild cleaning
material and damp cloth. Wipe the "Control
panel" only with a slightly damp cloth.
Cleaning the interior of the
machine
••
••
Clean the interior of the machine and
the tank by running a programme with
or without detergent based on the
degree of soil.
If water has remained in the machine,
drain the water by performing the
procedures under the topic "Canceling
a programme". If the water cannot
be discharged, remove the filters
as specified in the "Cleaning the
filters" section and check if there
are any leftover deposits that have
accumulated at the bottom of the
machine, blocking the water path.
Clean if necessary.
30 /43 EN
2. Pull out the metal/plastic filter (3) from
the seating.
3. Press the two pawls on the coarse filter
inwards and separate the coarse filter
from the assembly.
Dishwasher / User’s Manual
Maintenance and cleaning
Cleaning the hose filter
4. Clean all three filters under tap water by
means of a brush.
5. Place the metal/plastic filter.
6. Place the coarse filter into the micro
filter. Make sure that it is properly
seated. Turn the coarse filter clockwise
until a "click" sound is heard.
C
C
Damages on the machine that may be
caused by impurities coming from the urban
supply water or your own water installation
(such as sand, dirt, rust, etc.) can be
prevented by means of the filter attached to
the water inlet hose. Check the filter and the
hose regularly and clean them if necessary.
1. Turn off the tap and remove the hose.
2. After taking out the filter, clean it under
running tap water.
3. Place the cleaned filter back to its seat
in the hose.
4. Install the hose to tap.
(depends on model)
Do not use the dishwasher
without filter.
Incorrect placement of the filters
will reduce washing efficiency.
Dishwasher / User’s Manual
31/43 EN
Maintenance and cleaning
Cleaning the impellers
Clean the impellers at least once a week in
order for the machine operates efficiently.
Lower impeller
Check if the holes on the lower impeller (1)
are clogged. If they are clogged, remove and
clean the impeller. You can pull the lower
impeller up to remove it.
32 /43 EN
Upper impeller
Check if the holes on the upper impeller (1)
are clogged. If they are clogged, remove
and clean the impeller. Turn its nut to left to
remove the upper impeller.
Make sure that the nut is tightened well
when installing the upper impeller.
Dishwasher / User’s Manual
7 Troubleshooting
Machine does not start.
• Power cable is unplugged. >>> Check if the power cable is plugged in.
• Fuse is blown. >>> Check the fuses in your house.
• Water is cut. >>> Make sure that the water inlet tap is open.
• Door of the machine is open. >>> Make sure that you have closed the door of the
machine.
• On / Off button is not pressed. >>> Make sure that you have turned on the machine by
pressing the On / Off button.
Dishes are not washed clean
• Dishes are not placed orderly in the machine. >>> Load the dishes as described in the
user manual.
• Selected programme is unsuitable. >>> Select a programme with a higher temperature
and cycle time.
• Impellers are stuck. >>> Prior to starting the programme, turn the lower and upper
impellers by hand to make sure that they rotate freely.
• Impeller holes are clogged. >>> Lower and upper impeller holes might be clogged with
food remnants such as lemon pips. Clean the impellers regularly as illustrated in section
“Cleaning and Care”.
• Filters are clogged. >>> Check if the filter system is clean. Clean the filter system
regularly as illustrated in section “Cleaning and Care”.
• Filters are installed incorrectly. >>> Check the filter system and make sure that it is
installed correctly.
• Baskets are overloaded. >>> Do not overload the baskets in excess of their capacity.
• Detergent is stored under unsuitable conditions. >>> If you are using powder detergent,
do not store the detergent package in humid places. Keep it in a closed container if
possible. For ease-of-storing, we recommend you to use tablet detergents.
• Detergent is not sufficient. >>> If you are using powder detergent, adjust the amount
of detergent according to the soiling degree of your dishes and/or programme
definitions. We recommend you to use tablet detergents for optimum results.
• Rinse aid is not sufficient. >>> Check the rinse aid indicator and add rinse aid if
necessary. Increase the rinse aid setting if there is enough amount of rinse aid in the
machine.
• Detergent dispenser lid is left open. >>> Make sure that the detergent dispenser lid is
closed tightly after adding detergent.
Dishes are not dry at the end of cycle
• Dishes are not placed orderly in the machine. >>> Place your dishes in a way that no
water will accumulate in them.
Dishwasher / User’s Manual
33/43 EN
Troubleshooting
•
Rinse aid is not sufficient. >>> Check the rinse aid indicator and add rinse aid if necessary.
Increase the rinse aid setting if there is enough amount of rinse aid in the machine.
• Machine is unloaded right after the programme is over. >>> Do not unload your machine
right after washing process is completed. Slightly open the door and wait for evacuation
of the steam inside for a while. Unload the dishes after the pieces cool down to a
touchable level. Start unloading process from the lower basket. Thus, dropping of water
remained on a piece at upper basket onto the pieces at lower basket is prevented.
• Selected programme is unsuitable. >>> Since rinsing temperature is low at programmes
with short duration, drying performance will also be low. Select programmes with longer
duration for a higher drying performance.
• Surface quality of the kitchen utensils is deteriorated. >>> Desired washing performance
can not be obtained on kitchen utensils with deteriorated surfaces and it is not suitable
to use such utensils in terms of hygiene as well. Also, water can not flow easily on
deteriorated surfaces. It is not recommended to wash such kitchen utensils in dishwasher.
It is normal that drying complaints can be experienced with Teflon kitchen
utensils. It is associated with the structure of Teflon. Since the surface tensions
of Teflon and water are different, water droplets will remain as beads on the
Teflon surface.
Tea, cafe or lipstick stains remain on dishes.
• Selected programme is unsuitable. >>> Select a programme with a higher temperature
and cycle time.
• Surface quality of the kitchen utensils is deteriorated. >>> Tea and cafe stains or other
dye spots may not be cleaned in dishwasher when they have penetrated in deteriorated
surfaces. Desired washing performance can not be obtained on kitchen utensils with
deteriorated surfaces and it is not suitable to use such utensils in terms of hygiene as
well. It is not recommended to wash such kitchen utensils in dishwasher.
• Detergent is stored under unsuitable conditions. >>> If you are using powder detergent,
do not store the detergent package in humid places. Keep it in a closed container if
possible. For ease-of-storing, we recommend you to use tablet detergents.
C
Lime traces remain on dishes and glassware gains a misty appearance
• Rinse aid is not sufficient. >>> Check the rinse aid indicator and add rinse aid if necessary.
Increase the rinse aid setting if there is enough amount of rinse aid in the machine.
• Water hardness setting is low or salt level is insufficient >>> Measure the hardness of
the supply water appropriately and check the water hardness setting.
• Salt leakage exists. >>> Pay attention not to spill salt around the salt filling hole while
adding salt. Make sure that the salt reservoir lid is tightly closed after finishing the filling
process. Run the prewash programme to remove the salt that spilled inside the machine.
Since the salt granules that will remain under the lid will dissolve during prewash, causing
the lid loosen, check the lid once again at the end of the programme.
34 /43 EN
Dishwasher / User’s Manual
Troubleshooting
There is a different odour in the machine
•
•
C
A new machine has a peculiar odour. It will fade out after a couple of washes.
Filters are clogged. >>> Check if the filter system is clean. Clean the filter system
regularly as illustrated in section “Cleaning and Care”.
Dirty dishes are kept in dishwasher for 2-3 days. >>> If you are not going to start the
machine right after you have put the dishes into it, remove the remnants on the dishes
and run the Prewash programme without detergent every 2 days. In such cases, do not
close the door of the machine completely in order to avoid odour build up in machine.
You can also use commercially available odour removers or machine cleaners.
Rust, discoloration or surface deterioration occurs on dishes
• Salt leakage exists. >>> Salt may cause deterioration and oxidation on metal surfaces.
Pay attention not to spill salt around the salt filling hole while adding salt. Make sure that
the salt reservoir lid is tightly closed after finishing the filling process. Run the prewash
programme to remove the salt that spilled inside the machine. Since the salt granules
that will remain under the lid will dissolve during prewash, causing the lid loosen, check
the lid once again at the end of the programme.
• Salty food remnants have remained on dishes for a long time. >>> If cutlery soiled with
such foods will be kept waiting in machine, dirt must be removed by prewash or dishes
must be washed without being kept waiting.
• Electric installation is not grounded. >>>Check if your machine is connected to the
actual grounding line. Otherwise, the static electric created in the product causes arcs on
the surfaces of metal items creating pores, removing the protective cover on the surface
and causing discoloration.
• Intensive cleansers such as bleaches are used. >>> Protective cover on metal surfaces
gets damaged and looses its efficiency in time when it gets in contact with cleansers
such as bleach. Do not wash your dishes with bleach.
• Metal items particularly knives are used for purposes other then their intended uses.
>>> Protective cover on the edges of knives may get damaged when they are used for
purposes such as opening cans. Do not use metal kitchen utensils out of their intended
uses.
• Cutlery are made of low quality stainless steel. >>> Corrosion on such items is inevitable;
they should not be washed in dishwashers.
• Kitchen utensils that are already corroded are washed in dishwasher. >>> Rust on a
corroded item can migrate to other stainless steel surfaces and cause corrosion on those
surfaces as well. Such items should not be washed in dishwashers.
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Troubleshooting
Detergent remains in detergent dispenser.
• Detergent dispenser was damp when adding detergent. >>> Make sure that the
detergent dispenser is dried well prior to filling it with detergent.
• Detergent is added long before the washing process. >>> Pay attention to add
detergent shortly before start-up of the washing.
• Opening of the detergent dispenser lid is prevented during washing. >>> Place the
dishes in a way that will not prevent the detergent dispenser lid from opening and the
water going into the machine from impellers.
• Detergent is stored under unsuitable conditions. >>> If you are using powder detergent,
do not store the detergent package in humid places. Keep it in a closed container if
possible. For ease-of-storing, we recommend you to use tablet detergents.
• Impeller holes are clogged. >>> Lower and upper impeller holes might be clogged with
food remnants such as lemon pips. Clean the impellers regularly as illustrated in section
“Cleaning and Care”.
Decorations and ornaments on kitchen utensils are being erased.
Decorated glasses and decorated lustre porcelains are not suitable for washing
in the dishwasher. Manufacturers of some glassware and porcelain tableware
items do not recommend washing such kitchen utensils in the dishwashers
either.
Dishes are scratched.
C
•
•
•
C
Kitchen utensils that contains or are made of aluminium should not be washed in
dishwasher.
Salt leakage exists. >>> Pay attention not to spill salt around the salt filling hole while
adding salt. Spilled salt can cause scratches. Make sure that the salt reservoir lid is tightly
closed after finishing the filling process. Run the prewash programme to remove the salt
that spilled inside the machine. Since the salt granules that will remain under the lid will
dissolve during prewash, causing the lid loosen, check the lid once again at the end of
the programme.
Water hardness setting is low or salt level is insufficient >>> Measure the hardness of
the supply water appropriately and check the water hardness setting.
Dishes are not placed orderly in the machine. >>> When placing the glasses and other
glassware into the basket lean them not against other dishes but the edges or racks of
the basket or the glass support tines. Striking of the glasses to each other or to other
dishes due to the impact of water during washing can cause breaks, or scratches on their
surfaces.
36 /43 EN
Dishwasher / User’s Manual
Troubleshooting
A smear remains on glasses that resembles milk stain which can not be
removed when wiped by hand. A bluish / rainbow appearance occurs when
the glass is pointed to light.
• Excessive rinse aid is used. >>>Lower rinse aid setting. Clean the spilled rinse aid when
adding rinse aid.
• Corrosion has occurred on glass due to soft water. >>> Measure the hardness of the
supply water appropriately and check the water hardness setting. If your supply water is
soft (<5 dH), do not use salt. Choose programmes that wash in higher temperatures (e.g.
60-65°C). You can also use glass protective detergents that are commercially available.
Foam forms in the machine.
• Dishes are washed with hand-wash detergent by hand but not rinsed before placing
them into the machine. >>> Hand-wash detergents do not contain antifoam. There is
no need to hand-wash the dishes before placing them into the machine. Removing the
coarse soil on the dishes under tap water, with a tissue paper or fork will be sufficient.
• Rinse aid has spilled into the machine when adding rinse aid. >>> Take care that rinse
aid is not spilled in the machine when you are filling it. Clean any spilled rinse ait with the
help of a tissue paper/towel.
• Lid of the rinse aid reservoir is left open. >>> Make sure that the lid of the rinse aid
reservoir is closed after adding rinse aid.
Kitchen utensils are broken.
• Dishes are not placed orderly in the machine. >>> Load the dishes as described in the
user manual.
• Baskets are overloaded. >>> Do not overload the baskets in excess of their capacity.
Water remains in the dishwasher at the end of the programme.
• Filters are clogged. >>> Check if the filter system is clean. Clean the filter system
regularly as illustrated in section “Cleaning and Care”.
• Discharge hose is clogged/blocked. >>> Check the discharge hose. If necessary, remove
the discharge hose, clear the blockage and insert is as illustrated in the user manual.
C
If you cannot eliminate the problem although you follow the instructions in this
section, consult your dealer or the Authorised Service Agent. Never try to repair a
nonfunctional product yourself.
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8 Guarantee
BEKO UK AND IRELAND STANDARD MANUFACTURER GUARANTEE
TERMS AND CONDITIONS
Your new Beko product is guaranteed against faulty materials, defective components or
manufacturing defects.
The standard guarantee starts from the date of original purchase
of the product, and lasts for a period of twelve (12) months unless
Beko plc (the “Manufacturer”) agrees to extend the guarantee for the
product in writing.
If you have purchased an American style Fridge freezer, the standard
guarantee starts from the date of original purchase of the product,
and lasts for a period of twenty four (24) months unless Beko plc (the
“Manufacturer”) agrees to extend the guarantee for the product in
writing.
If you have any questions about the guarantee on your product (including how long it is
valid), please contact your retailer or our contact centre on 0333 207 9710 (UK and Northern
Ireland) or 01 862 3411 (Republic of Ireland)
This guarantee does not in any way diminish or affect your statutory rights in connection
with the product. This guarantee is in addition to your statutory rights as a consumer. If
you have any questions about these rights, please contact the retailer from which you
purchased the product. In certain circumstances, it is possible that your statutory rights may
offer additional or higher levels of protection than those offered under the terms of this
guarantee.
What is covered by this guarantee?
• Repairs to the product required as a result of faulty materials, defective components or
manufacturing defects.
• Functional replacement parts to repair a product.
• The costs of a Beko Approved Engineer to carry out the repair.
What is not covered?
• Transit and delivery damage.
• Cabinet or appearance parts, including but not limited to control knobs, flaps and
handles.
• Accessories and/or consumable items including but not limited to ice trays, scrapers,
cutlery baskets, filters and light bulbs.
• Repairs necessary as a direct or indirect result of:
­
Accidental damage, misuse or abuse of a product.
­
An attempted repair of a product by anyone other than a Beko Approved Engineer (the
“Engineer”).
­
Installation or use of a product where such installation or use fails to meet the
requirements contained in this guarantee or the User Instructions Booklet.
38 /43 EN
Dishwasher / User’s Manual
Guarantee
•
Repairs to a product operated at any time on commercial or non-residential household
premises (unless we have previously agreed to the installation environment).
This guarantee is limited to the cost of repairing the product. To the extent permitted by law,
the Manufacturer does not accept and will not be held liable for any financial loss incurred
in connection with the failure of any product to operate in accordance with the expected
standards. Such financial loss includes but is not limited to loss arising from:
• Time taken off work.
• Damaged food, clothing or other items.
• Meals taken at restaurants or from takeaways.
• General compensation for inconvenience.
Important Notes
1. Your product is designed and built for domestic household use only.
2. The guarantee will automatically be void if the product is installed or is used in
commercial or non-residential domestic household premises, unless we have previously
agreed to the installation environment.
3. The product must be correctly installed, located and operated in accordance with the
instructions contained in the User Instructions Booklet provided with your product.
4. Professional installation by a qualified Electrical Domestic Appliance Installer is
recommended for all Washing Machines, Dishwashers and Electric Cookers (as incorrect
installation may result in you having to pay for the cost of repairing the product).
5. Gas Cookers must be professionally installed by a Gas Safe (or Gas Networks Ireland for
Republic of Ireland) registered gas installer.
6. This guarantee is given in respect of products purchased and used within the United
Kingdom and the Republic of Ireland.
7. This guarantee is effective from the initial date of purchase of a new product from an
authorised retailer and will be void if the product is resold.
8. This guarantee does not apply to graded sales (where the product is purchased as a
“second”).
9. Possession of a copy of these terms and conditions does not necessarily mean that a
product has the benefit of this guarantee. If you have any questions, please call our Call
Centre on the number set out above.
10. The Manufacturer reserves the right to terminate the guarantee if its staff or
representatives are subjected to physical or verbal abuse in the course of carrying out
their duties.
11. Optional extras, where available (i.e. extendable feet) are supplied on a chargeable basis
only.
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Guarantee
Does Beko offer replacements?
This is a repair-only guarantee. On occasion, the Manufacturer may at its sole discretion,
replace your product with a new product instead of carrying out a repair. Where a
replacement is offered, this would normally be an identical model but when this is not
possible, a model of similar specification will be provided. The Manufacturer will cover the
costs and arrange for the delivery of the new product and for the return of the old product.
Any costs related to disconnecting the faulty product and installing the replacement product
will not be borne by the Manufacturer unless previously agreed to in writing. The original
guarantee will continue to apply to the replacement product; the new product will not come
with a new guarantee.
When will the repair take place?
Our Engineers work Monday to Friday 9.00am to 5.00pm. Appointments outside these hours
may be possible at the sole discretion of the Manufacturer but cannot be guaranteed. Whilst
our Engineers will endeavour to minimize inconvenience and to meet requests for specific
timed appointments, this cannot be guaranteed. We will not be liable for delays or if it is
unable to carry out a repair because a convenient appointment cannot be arranged.
Will there be any charge for the repairs?
It is your responsibility to provide evidence to the Engineer that your product is covered by
this guarantee with a proof of purchase. The Manufacturer reserves the right to charge for
the reasonable cost of any service call if:
• You cannot provide evidence that your product is covered by this guarantee.
• Where a service call has been made and the engineer finds that there is no fault with
your product.
• That your product has not been installed or operated in accordance with the User
Instructions Booklet.
• That the fault was caused by something other than faulty materials, defective
components or manufacturing defects.
• For missed appointments.
Payment of these costs are due immediately upon the Engineer providing you with an
invoice. The Manufacturer reserves the right to terminate the guarantee if you fail to pay the
costs for the service call in a timely manner.
If you are a resident of the United Kingdom, this guarantee will be governed by English law
and subject to the English Courts, save where you live in another part of the United Kingdom,
in which case the law and courts of that location will apply.
If you are resident in the Republic of Ireland, this guarantee will be governed by Irish law and
the Irish courts will have jurisdiction.
This guarantee is provided by Beko plc. Beko House, 1 Greenhill Crescent, Watford,
Hertfordshire. WD18 8QU.
Beko plc is registered in England and Wales with company registration number 02415578.
40 /43 EN
Dishwasher / User’s Manual
Guarantee
BEKO UK AND IRELAND BUILT-IN APPLIANCES GUARANTEE TERMS AND
CONDITIONS
If you have purchased a built-in or integrated appliance, and
registered it within 90 days of purchase by completing the online
registration form, then the standard 12 month guarantee will be
extended to 24 months, under the same terms and conditions as
detailed in our Standard Guarantee Terms and Conditions.
HOW TO OBTAIN SERVICE FOR YOUR APPLIANCE
Please keep your purchase receipt or other proof of purchase details in a safe place; you
will need to have this documentation available should the product require attention under
guarantee.
Please take a few moments to complete the details below, as you will need this information
when you call us, or to use our online services. When you call us you may be required to
input your serial number into your telephone keypad. For help please visit beko.co.uk/
support/model-finder
• The product model number is printed on the Operating Instruction Booklet / User guide
• The product model and serial number is printed on the Rating Label affixed to the
appliance.
• The Retailer (Purchased from) and Date of purchase will be printed on your purchase
receipt or other proof of purchase paperwork
Recording of these details alone will not count as proof of purchase. A valid proof of purchase
is required for requesting service under guarantee.
Model number
Serial number
Purchased from Date of purchase
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Guarantee
For service under guarantee or for product advice please call our
Contact centre
Before requesting service please check the troubleshooting guide in the Operating
Instructions booklet, as a charge may be levied where no fault is found, and even though
your product may still be under guarantee.
After arranging service the area around the product must be easily accessible to the
Engineer, without the need for cabinets or furniture to be removed or moved.
It is your responsibility to ensure our Engineers have a clean and safe environment to carry
out any repairs.
Please have your Model number and Serial number available when you call us, as you may
be required to input your serial number into your telephone keypad during your call.
UK Mainland & Northern Ireland:
0333 207 9710
Landline or mobile calls to 0333 numbers cost no more than calls to geographic numbers 01
or 02, and are charged at the basic rate. Calls from landlines and mobiles are included in free
call packages but please check with your telephone service provider for exact call charges.
Republic of Ireland:
01 862 3411
Service once the manufacturers guarantee has expired
If you have purchased an extended guarantee please refer to the instructions contained
within the extended guarantee agreement document, otherwise please call us using the
appropriate number above, where service can be obtained at a charge.
Should you experience any difficulty in obtaining service please call us on 0333 207 9710 or
01 862 3411
Contact us though our website
Send us a secure message through our online contact us form. Please visit our website,
click Contact Us and choose a product support topic from the list of options. Complete the
required details and click send message.
Product registrations
For UK registrations please visit beko.co.uk/register and for the Republic of Ireland visit beko.
ie/register.
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Dishwasher / User’s Manual
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