Digital Watchdog DW-BJPR2U, DW-BJPR2U-LX Blackjack® P-Rack 2U 8-Bay Chassis Installation Guide

Digital Watchdog DW-BJPR2U, DW-BJPR2U-LX Blackjack® P-Rack 2U 8-Bay Chassis Installation Guide
Quick Start Guide
State of the art hyper-optimized video management platform designed for ease, speed and efficiency.
Blackjack® P-RACK — Up to 64 (1U) and 128 (2U) 2.1MP Cameras (1080p True HD Resolution)
P-RACK-LX
DW-BJP1U-LX
DW-BJP2U-LX
P-RACK
DW-BJPR2U-LX
DW-BJP1U
DW-BJP2U
DW-BJPR2U
DW-BJP1U-LX
DW-BJP1U
DW-BJP2U-LX
DW-BJP2U
DW-BJPR2U-LX
DW-BJPR2U
Default Login Information for DW Spectrum® IPVMS
Username: admin
Password: admin1234
WHAT’S IN THE BOX
P-RACK Server
1 Set
Keyboard and Mouse
1 Set
Quick Start Guide
1 Set
Power Cable
1 Set
NOTE: Download All Your Support Materials and Tools in One Place
1. Go to: http://www.digital-watchdog.com/support-download/
2. Search your product by entering the part number in the ‘Search by Product’ search bar. Results for applicable part numbers will
populate automatically based on the part number you enter.
3. Click ‘Search’. All supported materials, including manuals, Quick Start Guides (QSG), software and firmware will appear in the results.
Attention: This document is intended to serve as a quick reference for initial set-up.
See the DW Spectrum full manual for more information on features and functionality.
Tel: +1 (866) 446-3595 / (813) 888-9555
Technical Support Hours: 9:00AM – 8:00PM EST, Monday thru Friday
digital-watchdog.com
BLACKJACK P-RACK HARDWARE
Front 1U Models
F1
Front 2U Models
B15
B6
B1
B7
B14 B8
B2
B3
B6
B7
B8
B7
B3 B4
B5
B12 B13
B13
B6
B9
B8 B3
B12
B10
SPECIFICATIONS P-RACK
MODEL
Maximum IP Cameras
Included IP Licenses
Form Factor
Windows® 10 64 bit
Linux® Ubuntu®
Operating
System
OS on SSD
NIC
System
Storage
Video-Out
Video Card
Resolution
Pre-Loaded VMS Software
Unlimited Remote Clients
Mobile Apps
Keyboard & Mouse
Railkit
Power
Operating Temperature and Humidity
Dimension (WxDxH) (inches)
Warranty
2
80GB SSD
80GB SSD
®
2x Gigabit Ethernet (RJ45)
Max Video Storage Rate (Mbps)
Maximum Hard Drives
Maximum Storage
Outputs
Username: admin
Blackjack P-RACK 2U
Intel i5 Processor
Option: DW-CPUI7 - Upgrade Processor to i7 *
8GB
Option: DW-RME8 - Upgrade Memory to 16GB *
Memory
Default Login Information for Pre-Installed DW Spectrum® IPVMS
Blackjack P-RACK 1U
64
4
Rack Mount
DW-BJP1UXT
DW-BJP1UXT-LX
®
CPU
Back 2U Models
B11
360 Mbps
1 x SSD + 3 x HDD
18TB
300W **
17.25" x 20.85" x 1.75"
Power Output
Keyboard Port (PS2 type)
USB 2.0 Ports
VGA Output (Disabled)
DVI-D Output (Disabled)
True HD Output (Disabled)
Network Ports
USB 3.0 Ports
Optical Digital Audio Output
Audio Ports
RAID* (DW-BPR2U models only)
DVI-I Output
HDMI Output
DVI-I Output (Disabled)
Command Ports
B1
B2
B3
B4
B5
B6
B7
B8
B9
B10
B11
B12
B13
B14
B15
Back 1U Models
B10
2x USB 2.0 Ports
Power Button
HDD Status LED
F1
F2
F3
F2 F3
Password: admin1234
Blackjack P-RACK 2U w/RAID
128
4
Rack Mount
DW-BJP2UXT
DW-BJP2UXT-LX
DW-BJPR2UXXT
DW-BJPR2UXXT-LX
80GB SSD
Option: DW-SSD64 – Spare SSD for Mirroring the OS *
Intel® i7® Processor
16GB
2x Gigabit Ethernet (RJ45)
Option: DW-R2NIC - Upgrade DUAL 1GB NIC Card OR DW-R4NIC - Upgrade QUAD 1GB NIC Card *
600 Mbps
2 x SSD + 6 x HDD
6 x HDD
36TB
30TB RAID 5
True HD Output or VGA or DVI
GeForce 210 512MB
Option: DW-RV4H - 4 head HD Video Card *
HD 1080p
DW Spectrum® IPVMS
Cross Platform - Windows®, Linux® and Mac®
iOS® and Android®
Included
Included
400W **
41°F-104°F / 20-90% RH
17.32" x 26" x 3.5"
17.32" x 26" x 19"
5 Year Limited
* Available at time of initial order only / ** UPS Recommended
Quick Start Guide
SETTING UP THE P-RACK
STEP 1:
Connect Peripherals, power and network 1.
2.
3.
Connect a monitor, USB keyboard, USB mouse and network cable to one of the ethernet ports (B7 on the diagram).
Configure the camera network first then will configure local network later.
Connect the server to an appropriate power source. Recommend to use UPS system.
* Recommend to use 750VA or higher 1U P-RACK and 1000VA or higher for the 2U P-RACK
Turn on the server if the server does not turn on automatically.
(Press the Power Button on the front of the P-RACK. F2 on the diagram).
* Connecting the power cable to the live power source may turn on the server automatically
SETTING
SETTING UP
UP THE
THE E-RACK
E-RACK
STEP
STEP1:1: Connect
ConnectPeripherals,
Peripherals,power
powerand
andnetwork
network
1.1.Connect
Connectaamonitor,
monitor,USB
USBkeyboard,
keyboard,USB
USBmouse
mouseand
andnetwork
networkcable
cabletotoone
oneofofthe
theethernet
ethernetports
ports(B8
(B8on
onthe
thediagram)
diagram)Configure
Configurethe
thecamera
cameranetw
netw
then
thenwill
willconfigure
configurelocal
localnetwork
networklater.
later.
2.2.Connect
Connectthe
theserver
servertotoan
anappropriate
appropriatepower
powersource.
source.Recommend
Recommendtotouse
useUPS
UPSsystem
system
*recommend
*recommendtotouse
use3000VA
3000VAororhigher.
higher.
3.3.Turn
Turnon
onthe
theserver
serverififthe
theserver
serverdoes
doesnot
notturn
turnon
onautomatically.
automatically.
(Press
(Pressthe
thePower
PowerButton
Buttonon
onthe
thefront
frontofofthe
theP-RACK.
P-RACK.F2
F2on
onthe
thediagram).
diagram).
* *Connecting
server
automatically
POE
Switch
for cameras
Connectingthe
thepower
powercable
cabletotothe
thelive
livepower
powersource
sourcemay
mayturn
turnon
onthe
the
server
automatically
POE Switch for cameras
STEP 2:
STEP
STEP2:2: Configure
ConfigureDate
Dateand
andTime
Time
Windows
Windows
Configure Date and Time
Windows
1.1.Double
Double
click
Date
Doubleclick
clickDate
Dateand
andTime
Timeicon
iconon
onthe
theDesktop.
Desktop.
2. Change Time zone if not correct
2.2.Change
ChangeTime
Timezone
zoneififnot
notcorrect
correct
(default is UTC-08:00 Pacific Time)
(default
(defaultisisUTC-08:00
UTC-08:00Pacific
PacificTime)
Time)
3
STEP
Configure
Date
Time
STEP
2: 2: Configure
Date
andand
Time
Windows
Windows
1.1.
Double
click
Date
andand
Time
iconicon
on the
Double
click
Date
Time
on Desktop.
the Desktop.
2. Change Time zone if not correct
2. Change Time zone if not correct
(default is UTC-08:00 Pacific Time)
(default is UTC-08:00 Pacific Time)
Press OK after selecting the correct Time zone.
Press OK after selecting the correct Time zone.
Press
OK after
thetocorrect
zone.
Click
Change
dateselecting
and time…
update Time
the date
and time if they are not correct.
* Verify the Time zone before updating the date and time. Time may show 2 or 3 hours off due to incorrect Time zone.
Click
Click“Change
Changedate
dateand
andtime…”
time…to
toupdate
updatethe
thedate
dateand
andtime
timeififthey
theyare
arenot
notcorrect.
correct.
*
Verify
the
Time
zone
before
updating
the
date
and
time.
Time
may
show
3 hours
off due
to incorrect
Time
zone.
* Verify the Time zone before updating the date and time. Time may show 2 or23orhours
off due
to incorrect
Time
zone.
Press OK after adjusting to the correct date and/or time.
4. Press OK to close Date and Time when done.
Press OK after adjusting to the correct date and/or time.
Linux
4. Press OK to close Date and Time when done.
1. Update Date and Time by clicking on the time on the upper right-hand corner then click “Time & Date settings…”
4
Quick Start Guide
e correct date and/or time.
d Time when done.Linux
1. Update Date and Time by clicking on the time on the upper right-hand corner then click “Time & Date settings…”
cking on the time on the upper right-hand corner then click “Time & Date settings…”
d to the Internet, leave Set the Time to “Automatically from the Internet” and update the Location to the correct
major city to select the correct Time Zone. If it shows multiple cities in the list, select the correct city. (e.g.,
CST, Denver for MST,
Los Angeles
PST)
2. Ifand
the server
will be for
connected
to the Internet, leave Set the Time to “Automatically from the Internet” and update the Location to
the correct Time Zone. Enter the nearest major city to select the correct Time Zone. If it shows multiple cities in the list, select the
correct city. (e.g., New York for EST, Chicago for CST, Denver for MST, and Los Angeles for PST)
corner
of theXTime
and Date
window
when
done.
3. Click
on upper
left corner
of the
Time
and Date window when done.
3. Click X on upper left corner of the Time and Date window when done.
he window will automatically
the changes
made. save the changes made.
* Closing thesave
window
will automatically
* Closing the window will automatically save the changes made.
Network
STEP 3:
Configure Network
ve the following information
ready
before starting
the network
configuration.
Please have
the following
information
ready before
starting the network configuration.
Camera Network
ess
IP Address
Mask /
Subnet Mask /
Camera Network Local Network (LAN)
Local Network (LAN)
5
* Closing the window will automatically save the changes made.
STEP 3:
STEP 3:
Configure Network
Please have the following information ready before starting the network configuration.
Configure Network
Please have the following information ready before starting the network configuration.
Camera Network
IP Address
IP Address
Subnet
Mask /
Subnet Mask
/ Netmask
Netmask
Default Gateway / Gateway
Default Gateway /
DNS Servers
Gateway
Camera Network
Local Network (LAN)
Local Network (LAN)
Not Applicable
Not Applicable
Not Applicable
DNS
Applicable
* Camera Network
andServers
Local Network cannot be on theNot
same
network.
* Camera Network and Local Network cannot be on the same network.
NOTE The Blackjack P-RACK’s network settings are set to DHCP as default.
NOTE The Blackjack Cube’s network settings are set to DHCP as default.
NOTE If you are not sure what information to enter, contact your Network Administrator or Internet Service
Provider for the information.
NOTE If you are not sure what information to enter, contact your Network Administrator or Internet Service Provider
for the information.
Windows
Windows
1.1.Double
Doubleclick
clickNetwork
NetworkConnections
Connectionson
onthe
theDesktop
Desktop
2.
Right
click
on
the
Ethernet
with
cable
connected
andclick
clickProperties.
Properties.
2. Right click on the Ethernet with cable connected and
3. Click Internet Protocol Version 4 (TCP/IPv4) and click Properties
3. Click Internet Protocol Version 4 (TCP/IPv4) and click Properties
3. Click Internet Protocol Version 4 (TCP/IPv4) and click Properties
6
Quick Start Guide
4. Select Use the following IP address (Use the following DNS server addresses will be selected automatically)
4.
Select Use the following IP address (Use the following DNS server addresses will be selected automatically)
5. Enter IP address and Subnet mask of the camera network. (do not enter anything for the Default gateway, Preferred DNS server and A
5.
Enter
IP address and Subnet mask of the camera network. (Do not enter anything for the Default gateway, Preferred DNS server
DNS
server.
and Alternate DNS server.)
NOTE It must be the same network as the cameras and must not be the same network as the local network.
Contact your network administrator for more information.
NOTE It must be the same network as the cameras and must not be the same network as the local network.
Contact your network administrator for more information.
6. Click OK to close then click Close to go back to Network Connections.
Local Network
6. Click OK to close then click Close to go back to Network Connections.
7. Right click on the other Ethernet, the one with network cable unplugged, and click Properties.
8.
ClickNetwork
Internet Protocol Version 4 (TCP/IPv4) and click Properties
Local
7. Right click on the other Ethernet, the one with network cable unplugged, and click Properties.
8. Click Internet Protocol Version 4 (TCP/IPv4) and click Properties
7
6. Click
Click OK
OK to
to close
close then
then click
click Close
Close to
to go
go back
back to
to Network
Network Connections.
Connections.
6.
Local
Network
Local Network
7. Right
Right click
click on
on the
the other
other Ethernet,
Ethernet, the
the one
one with
with network
network cable
cable unplugged,
unplugged, and
and click
click Properties.
Properties.
7.
8.
Click
Internet
Protocol
Version
4
(TCP/IPv4)
and
click
Properties
8. Click Internet Protocol Version 4 (TCP/IPv4) and click Properties
Select Use
Use
the
following
IP
address
(Use
the
following
DNS
server
addresses
willwill
be be
selected
automatically)
9. Select
Select
Use the
thefollowing
followingIP
IPaddress
address(Use
(Usethe
thefollowing
following
DNS
server
addresses
selected
automatically)
9.
DNS
server
addresses
will
be
selected
automatically)
10. Enter
Enter IP
IP address
address and
and Subnet
Subnet mask
mask of
of the
the camera
camera network.
network.
10.
10. Enter IP address and Subnet mask of the camera network.
* Consult with your IT department if you do not know what IP address to use.
* Consult with your IT department if you do not know what IP address to use.
8
11. Click OK to close then click Close to go back to Network Connections.
Quick Start Guide
11. Click OK to close then click Close to go back to Network Connections.
12. Connect a network cable to the Ethernet port B8 on the diagram (page 2) to the switch on the local network.
11.Click
ClickOK
OKtotoclose
closethen
thenclick
clickClose
Closetotogo
goback
backtotoNetwork
NetworkConnections.
Connections.
11.
13.
Close
theaNetwork
Connections
by clicking
X B8
on on
thethe
upper
right (page
corner2)oftoNetwork
Connections.
12.
Connect
network
cable
to
the
Ethernet
port
diagram
theswitch
switch
onthe
thelocal
localnetwork.
network.
12. Connect a network cable to the Ethernet port B8 on the diagram (page
2) to the
on
13.Close
Closethe
theNetwork
NetworkConnections
Connectionsby
byclicking
clickingXXon
onthe
theupper
upperright
rightcorner
cornerofofNetwork
NetworkConnections.
Connections.
13.
Linux
Linux
Linux
1.Double-click
Double-clickthe
theNetwork
Networkicon
icon
1.
1.
Double-click
the
Network
icon
on
the
Desktop
on
onthe
theDesktop
Desktop
NOTEThe
TheBlackjack
BlackjackCube’s
Cube’snetwork
networksettings
settingsare
areset
settotoDHCP
DHCPas
asdefault.
default.
NOTE
NOTE The Blackjack Cube’s network settings are set to DHCP as default.
Select‘Wired’
‘Wired’that
thathas
hasarrows
arrowspointing
pointingup
upand
anddown
downfrom
fromthe
thelist
list(If
(Ifneither
neitherofofthe
the“wired”
“wired”are
areshowing
showingarrows
arrowsup
upand
anddowns,
downs,then
thenmake
make
2.2.Select
surethe
thenetwork
networkcable
cableisisconnected
connectedtotothe
thePoE
PoEswitch
switchon
onthe
thecamera
cameranetwork
networkfrom
fromSTEP
STEP1)
1)
sure
3.Click
Click‘Options’
‘Options’
atthe
the
bottom
thewindow.
window.
2.
Select
‘Wired’ at
that
has
arrows
up and down from the list (If neither of the “wired” are showing arrows up and downs, then
3.
bottom
ofofpointing
the
4.Click
Click
onthe
the‘IPv4
‘IPv4Settings’
Settings’
tab.
make
sure
the
network
cable is
connected to the PoE switch on the camera network from STEP 1)
4.
on
tab.
5.From
Fromthe
thedrop-down
drop-downmenu,
menu,select
select connectiontype
type(“Method”)
(“Method”)as
asManual.
Manual.
5.
3.
Click
‘Options’
attothe
bottom of theconnection
window.
6.
Click
‘Add’
next
Addresses.
6. Click ‘Add’ next to Addresses.
4. Click on the ‘IPv4 Settings’ tab.
5. From the drop-down menu, select connection type (“Method”) as Manual.
6. Click ‘Add’ next to Addresses.
9
7. Enter
IP
Address
then
Tab on
to move to Netmask.
7. Enter
IP Address
thenthen
press
TabTab
on
the
keyboard
to the
move
to Netmask.
7. Enter
IP Address
press
onpress
the
keyboard
to keyboard
move
to Netmask.
7. Enter
Enter IP
IP Address
Address then
then press
press Tab
Tab on
on the
the keyboard
keyboard to
to move
move to
to Netmask.
Netmask.
7.
7. Enter IP Address then press Tab on the keyboard to move to Netmask.
7. Enter IP Address then press Tab on the keyboard to move to Netmask.
8. Ignore
anyany
populated
values
andand
enter
the the
validvalid
Netmask
value,
thenthen
press
TabTab
on the
keyboard
to move
to the
Gateway.
8. Ignore
populated
values
enter
Netmask
value,
press
on the
keyboard
to move
to the
Gateway.
8. Ignore
Ignore any
any populated
populated
values
and enter
enter the
the valid
valid
Netmask
value,
then
pressvalue,
Tab on
on
thepress
keyboard
to move
move
to the
the Gateway.
Gateway.
8. Ignore
any populated
values
and
enter the
validthen
Netmask
then
Tab to
on
the keyboard
to move to the Gateway.
8.
values
and
Netmask
value,
press
Tab
the
keyboard
to
8. Ignore any populated values and enter the valid Netmask value, then press Tab on the keyboard to move to the Gateway.
8. Ignore any populated values and enter the valid Netmask value, then press Tab on the keyboard to move to the Gateway.
9. Enter
the the
Gateway
address
if required
thenthen
press
Enter
on the
keyboard.
9. Enter
Gateway
address
if required
press
Enter
on the
keyboard.
* Gateway
is
not
required
on
the
camera
network.
* address
Gatewayif isrequired
not required
on theEnter
camera
network.
9.
Enter
the
Gateway
then
press
on
the
keyboard.
9. Enter the Gateway address if required then press Enter on the keyboard.
* Gateway
Gateway
is not
required
on the
the camera
camera
network.
9. Enter the Gateway
address
ifnot
required
then
press
Enterthen
on the
keyboard.
*9.
required
on
Enter
theisGateway
address
if required
press
Enter on the keyboard.
9. Enter the Gateway
address
if required
then
press
Enternetwork.
on the
keyboard.
* Gateway is not required on the camera network.
*
Gateway
is
not
required
on
the
camera
network.
* Gateway is not required on the camera network.
NOTE
It must
be the
same
network
as the
cameras
andand
must
not not
be the
same
network
as the
local
network.
NOTE
It must
be the
same
network
as the
cameras
must
be the
same
network
as the
local
network.
Contact
your
network
administrator
for
more
information.
Contact
your
network
administrator
for more
information.
NOTE
It
must
be
the
same
network
as
the
cameras
and
must
not
be
the
same
network
as
the
local
network.
NOTE It must be the same network as the cameras and must not be the same network as the local network.
your
administrator
for more
more and
information.
NOTE
ItContact
must be
be
the network
same network
network
as the cameras
must not be the same network as
NOTE ItContact
must
the
same
as
as the
the local
local network.
network.
your
administrator
for
information.
NOTE ItContact
must be
thenetwork
same network
as the cameras
and must not be the same network as the local network.
your
network
administrator
for
more
information.
Contact
your
network
administrator
for
more
information.
10. 10.
Click
‘Save’
to save
the Contact
settings.
your network administrator for more information.
Click
‘Save’
to save
the
settings.
11. 11.
In the
Network
Settings
main
page,
make
suresure
the the
Wired
Status
is marked
as “Connected”
or Managed”
WithWith
the the
IP Address
displayed.
In‘Save’
the Network
Settings
main
page,
make
Wired
Status
is marked
as “Connected”
or Managed”
IP Address
displayed.
10.
Click
to
save
the
settings.
10. Click ‘Save’ to10.
save
the‘Save’
settings.
Click
to save the settings.
11.
In
the
Network
Settings
main
page,
make
sure
the
Wired
Status
is
marked
as
“Connected”
or
Managed”
With
the
IP
Address
displayed.
10.
Click
‘Save’
to
save
the
settings.
11.
the ‘Save’
Network
Settings
main page, make sure the Wired Status is marked as “Connected” or Managed” With the IP Address displayed.
10. In
Click
to11.
save
the Network
settings.
In the
Settings
make
sure is
themarked
Wired Status
is markedorasManaged”
“Connected”
orthe
“Managed”
With
the
11. In the Network
Settings
main page,
makemain
sure page,
the Wired
Status
as “Connected”
With
IP Address
displayed.
11. In
the Network Settings
maindisplayed.
page, make sure the Wired Status is marked as “Connected” or Managed” With the IP Address displayed.
IP Address
Local
Network
Local
Network
12. 12.
Select
Wired
withwith
picture
of network
portport
andand
repeat
2 to28toof8STEP
3 Configure
Network.
Local
Network
Select
Wired
picture
of network
repeat
of STEP
3 Configure
Network.
Local Network
Local Network
Local
Network
12.
Select
Wired
with
picture
of
network
port
and
repeat
2
to
8
of
STEP
3
Configure
Network.
Local
Network
12.
Select
Wired with picture of network port and repeat 2 to 8 of STEP 3 Configure Network.
Wired
with picture
of network
repeat32Configure
to 8 of STEP
3 Configure Network.
12. Select Wired 12.
withSelect
picture
of network
port and
repeat 2port
to 8and
of STEP
Network.
12. Select Wired with picture of network port and repeat 2 to 8 of STEP 3 Configure Network.
13. 13.
Click
on the
DNS
Servers
fieldfield
boxbox
andand
enter
DNS
server
address.
Click
on the
DNS
Servers
enter
DNS
server
address.
13. Click on the DNS Servers field box and enter DNS server address.
13.
Click
on
the
DNS
Servers
field
box
and
enter
DNS
server
address.
13. Click on the DNS Servers field box and enter DNS server address.
13. Click on the DNS Servers field box and enter DNS server address.
13. Click on the DNS Servers field box and enter DNS server address.
14. 14.
Click
Save.
Click
Save.
14. Click Save.
15. 15.
Connect
a network
cable
to the
portport
B8 on
diagram
(page
2) to2)the
switch
on the
local
network.
Connect
a network
cable
to Ethernet
the Ethernet
B8the
on the
diagram
(page
to the
switch
on the
local
network.
14.
Click
Save.
14.
Click
Save.
15.
Connect
a
network
cable
to
the
Ethernet
port
B8
on
the
diagram
(page
2)
to
the
switch
on the local network.
16. 16.
Verify
the
network
is
Connected.
Verify
the
network
is
Connected.
15.
Connect
a
network
cable
to
the
Ethernet
port
B8
on
the
diagram
(page
2)
to
the
switch
on
the
local
network.
14. Connect
Click Save.
15.
a network cable to the Ethernet port B8 on the diagram (page 2) to the switch on the local network.
14.
Click
Save.
16.
Verify
the
network
is
Connected.
16. Verify
Verify the
theanetwork
network
is
Connected.
15.
Connect
networkis
cable
to the Ethernet port B8 on the diagram (page 2) to the switch on the local network.
16.
Connected.
® the diagram (page 2) to the switch on the local network.
15. Connect
a network
cable
to the Ethernet
port B8 on
NOTE
If you
are are
not
connecting
to the
Blackjack
from
within
the the
same
network,
youyou
maymay
be required
to perform
portport
forwarding
on your
®
16. Verify
the
network
is not
Connected.
NOTE
If you
connecting
to the
Blackjack
from
within
same
network,
be required
to perform
forwarding
on your
16. Verify the
network
is
Connected.
router
to
access
the
server.
Contact
your
Network
Administrator
or
Installer
for
additional
information
®
® theNetwork
router
to connecting
access
Contact ®to
your
Administrator
or
forbe
additional
information
NOTE
If you the
are server.
notthe
connecting
Blackjack
from within
theInstaller
same
network,
you may
be required
to
perform port
NOTE
If
you
are
not
to
Blackjack
from
within
the
same
network,
you
may
required
to
perform
port
forwarding
on
your
NOTE If you are not connecting
to on
theyour
Blackjack
from
within
sameContact
network,your
youNetwork
may be Administrator
required to perform
port for
forwarding
oninformation
your
forwarding
router
access
thethe
server.
or Installer
additional
router
to access
access
the server.
server.
Contact
your®®toNetwork
Network
Administrator
or Installer
Installer
for
additional
information
NOTE Ifrouter
you are
not
connecting
to the
Blackjack
from
within
the same network,
youfor
may
be required
to perform port forwarding on your
to
the
Contact
your
Administrator
or
additional
information
NOTE If you are not connecting to the Blackjack from within the same network, you may be required to perform port forwarding on your
10
router to access the server. Contact your Network Administrator or Installer for additional information
router to access the server. Contact your Network Administrator or Installer for additional information
Quick Start Guide
CONFIGURE CAMERAS USING DW IP FINDER
Refer to the camera’s QSG to configure Digital Watchdog camera’s IP address using DW IP finder.
Spectrum Client
Configure Cameras
using MANUAL
DW IP Finder
LINUX-BASED
SOFTWARE
LAUNCH
Refer to the camera’s QSG to configure Digital Watchdog camera’s IP address using DW IP finder.
To launch the DW Spectrum® Software on the Linux-Based P-RACK
Linux OS
Spectrum Client
OPTION 1: Double-click the DW Spectrum® desktop icon.
LINUX-BASED SOFTWARE MANUAL LAUNCH
OPTION 2: Go to the dashboard on the top left side.
Search ‘DW’. Click the DW icon.
To launch the DW Spectrum® Software on the Linux-Based Cube:
Linux OS
OPTION 1: Double-click the DW Spectrum® desktop OR
icon.
OPTION 2: Go to the dashboard on the top left side.
Search ‘DW’. Click the DW icon.
OR
WINDOWS-BASED SOFTWARE MANUAL LAUNCH
To launch the DW Spectrum® Software on the Windows-Based P-RACK:
WINDOWS-BASED SOFTWARE MANUAL LAUNCH
To launch the DW Spectrum Software
on the Windows-Based Cube:
OPTION 1: Double-click
the DW Spectrum® desktop
icon.
OPTION 2: Go to ‘Start’ on
®
the bottom
left2:and
select
Windows
OPTION 1: Double-click the DW Spectrum desktop icon.
OPTION
Go to
‘Start’ on
®
DW Spectrum
in the
the bottom left
and select
®
Spectrumfolder
in the
OR
DigitalDW
Watchdog
OR
Digital Watchdog folder
®
Windows
11
SETTING UP DW SPECTRUM® MEDIA SERVER
Login : admin
Password : admin1234
STEP 1:
Initial run from Blackjack® server
1. Open DW Spectrum® Client by double click on the DW Spectrum icon
2. Click on the preconfigured server.
3. Enter password and click connect.
* Default password : admin1234 (case sensitive)
12
Quick Start Guide
STEP 2:
To rename the server
1. Right click on the server name listed on the Resources then click Server Settings.
2. Go to General tab, then type in the new server name in the Name field and click OK.
13
STEP 3:
To check for update
1. Click on the menu
then click System Administration.
2. Go to Updates tab. Click Update System if turned orange.
14
Quick Start Guide
* If you are on the latest version, it will say “You have the latest version installed” and the Update System button will be greyed out.
3. Click OK when update is completed.
STEP 4:
Enter License
1. Go to System Administration then click License tab.
2. Enter License Key then click Activate License button. (Internet connection required)
* Click on Activate Trial License if you have not purchased the valid license.
15
3. Click OK to when the License is activated.
STEP 5:
Configure recording
1. Right click on the camera to setup recording, then click Camera Settings.
16
Quick Start Guide
2. Go to Recordings tab.
3. Click
to turn on recording.
4. Configure Schedule Settings for Quality, FPS and Recording Type.
5. Click and drag mouse over the Recording Schedule to assign the recording setting.
17
* Click on All to apply to the all schedules.
6. Red dot will appear next to the camera when the recording is started.
18
Quick Start Guide
STEP 6:
Backuping Database
1. Go to System Administration and click General tab.
2. Click Create Backup… button.
3. Navigate to the folder where to save and enter name of the backup file then click save.
* Strongly recommend to also backup to the external storage media.
NOTE: More information and instructions are available in the Spectrum 3.0 Manual.
19
TROUBLESHOOTING TIPS
Problem
Possible Solutions
My camera does not
auto-discover
1.
2.
3.
4.
5.
6.
Videos are slow
1. Are you accessing the same cameras from multiple clients? (LAN & WAN)
2. Do you have a Gigabit network? Check your network speed.
My camera appears
disconnected
1.
2.
3.
4.
5.
6.
I can’t get playback
video from my camera
1.
2.
3.
4.
I get an ‘unauthorized’
message on my camera
1. Make sure the camera’s user name and password are properly entered in the camera’s general information under the
camera settings menu.
2. If necessary, try rebooting the camera to apply the camera’s user name and password.
Is the camera in the same LAN network as the Media Server?
Is your camera compatible with DW Spectrum? (Refer to our website for full list of supported cameras.)
Is the camera updated to its latest firmware?
If your camera is integrated with DW Spectrum via ONVIF, make sure ONVIF is enabled on your camera.
Try adding the camera manually.
Try rebooting the server after installation. Allow up to 2 minutes for the server to map your network and detect all supported
devices.
Under camera settings, make sure the user name and password are correct.
Under the camera settings, use the ‘Ping’ button to make sure the camera is connected to the network properly.
If you can connect to the camera’s web viewer, try rebooting the camera and/or restore it to factory default.
Make sure your camera is using the latest firmware available.
Make sure that the camera is connected to the same network as the server.
If you are connecting to a camera that is integrated with DW Spectrum via the ONVIF protocol (see list), make sure ONVIF is
enabled.
7. Make sure your user has permissions to view that specific camera.
Do you have network connection between client and server (in case server and client are not on the same machine)?
Make sure your user has playback viewing permissions for the selected channel.
Make sure the camera is set to a recording mode that would provide recorded video for the selected time and environment.
On the server side, check the media server log to make sure the camera you are trying to watch has not been unexpectedly
disconnected.
SYSTEM REQUIREMENTS
Recommended Specs for the Full Client
Windows
Processor
Intel Core i5 or greater
Video Card
Intel HD Graphics 2500 (or higher) with 1GB Dedicated Memory
Recommend NVIDIA or AMD graphics card with 2GB or more memory
Resolution
1920 x 1080
RAM
16GB
NIC
1Gbps Ethernet
OS Supported
– Client
Linux OS
Windows
7 Home, 7 Standard, 7 Pro, 7 Ultimate, 8/8.1 Standard, 8/8.1 Pro, 8.1 Enterprise,
10 Home/Pro/Enterprise**
Windows Servers*
Any versions of 2008, any versions of 2008 R2, any versions of Server 2012, any
versions of Server 2012 R2
Linux
Ubuntu 14.04, Ubuntu 16.04
Mac
OSX 10.11, OSX 10.12
* Except Storage Server version
Important: OS not listed will be not be supported by DW® Tech Support
Tel: +1 (866) 446-3595
Fax: (813) 888-9262
Rev Date: 03/19
www.digital-watchdog.com
sales@dwcc.tv
Copyright © Digital Watchdog. All rights reserved.
Specifications and pricing are subject to change without notice.
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