Epson WorkForce Pro WF-3730 Installation Guide

Epson WorkForce Pro WF-3730 Installation Guide

WF-3730 Series

Start Here

IMPORTANT: Before using this product, make sure you read these instructions and the safety instructions in the online User’s Guide.

The illustrations show the WF-3730, but the steps are the same for all models, unless otherwise specified.

Note for Spanish speakers/Nota para hispanohablantes:

de soporte de su producto en (requiere una conexión a Internet).

Para obtener instrucciones de configuración en español, visite la página www.epson.com/support (EE.UU.) o www.epson.ca/support (Canadá) y consulte la Guía de instalación

Important Safety Instructions:

When using telephone equipment, you should always follow basic safety precautions to reduce the risk of fire, electric shock, and personal injury, including the following: • Do not use the Epson ® product near water.

• Always keep this guide handy.

• Avoid using a telephone during an electrical storm. There may be a remote risk of electric shock from lightning.

• Do not use a telephone to report a gas leak in the vicinity of the leak.

Caution:

To reduce the risk of fire, use only a No. 26 AWG or larger telecommunication line cord.

1 Unpack

2

Lift up the scanner unit until it locks and remove all protective materials from inside the product.

3

Lower the scanner unit.

2

1

Turn on and configure

Connect the power cord to the back of the product and to an electrical outlet.

Caution:

Do not connect to your computer yet.

3 Install ink cartridges Caution:

Keep the ink cartridges out the reach of children and do not drink the ink.

1

Lift up the scanner unit until it locks.

Caution:

Do not touch the flat, white cable.

2

Gently shake the ink cartridges.

3

Unpack the ink cartridges.

6

Lower the scanner unit.

7

If prompted, follow the instructions on the LCD screen. The printer starts charging the ink. Ink charging takes approximately 5 minutes. When you see a completion message on the printer’s LCD screen, charging is complete.

Caution:

Don’t turn off the printer or raise the scanner unit while the printer is charging or you’ll waste ink.

Note:

• The printer is designed for use with Epson cartridges only, not third-party cartridges or ink.

• The cartridges included with the printer are designed for printer setup and not for resale. After some ink is used for charging, the rest is available for printing.

• As part of setup, your product’s serial number will be sent to a secure Epson server so that you can be eligible to participate in programs we may offer from time to time, including the Epson ink replenishment program. You will have a separate opportunity to consent to participating in such programs.

4

1

Load paper

Make sure the product is done charging the ink, and then close the control panel, lift the output tray, and pull out a paper cassette.

4

Remove only the yellow tape from each ink cartridge.

2

Raise the control panel and turn on the product.

Note:

Do not open the ink cartridge packages until you are ready to install the ink. Cartridges are vacuum packed to maintain reliability.

1

Remove all protective materials from the product.

3

Select your language, country, and time on the LCD screen.

Note:

You can change these settings later using the product’s control panel. For more information, see the online User’s Guide.

5

Caution:

Do not remove any other labels or seals, or ink will leak. Do not touch the green chip on the cartridge.

Insert the cartridge in the holder for each color. Press each cartridge down until it clicks. Make sure all cartridges are pushed down into place.

2

Slide the side edge guides all the way out and set the front edge guide to the paper size you are using.

WF-3730 Series

Start Here

IMPORTANT: Before using this product, make sure you read these instructions and the safety instructions in the online User’s Guide.

The illustrations show the WF-3730, but the steps are the same for all models, unless otherwise specified.

Note for Spanish speakers/Nota para hispanohablantes:

de soporte de su producto en (requiere una conexión a Internet).

Para obtener instrucciones de configuración en español, visite la página www.epson.com/support (EE.UU.) o www.epson.ca/support (Canadá) y consulte la Guía de instalación

Important Safety Instructions:

When using telephone equipment, you should always follow basic safety precautions to reduce the risk of fire, electric shock, and personal injury, including the following: • Do not use the Epson ® product near water.

• Always keep this guide handy.

• Avoid using a telephone during an electrical storm. There may be a remote risk of electric shock from lightning.

• Do not use a telephone to report a gas leak in the vicinity of the leak.

Caution:

To reduce the risk of fire, use only a No. 26 AWG or larger telecommunication line cord.

1 Unpack

2

Lift up the scanner unit until it locks and remove all protective materials from inside the product.

3

Lower the scanner unit.

2

1

Turn on and configure

Connect the power cord to the back of the product and to an electrical outlet.

Caution:

Do not connect to your computer yet.

3 Install ink cartridges Caution:

Keep the ink cartridges out the reach of children and do not drink the ink.

1

Lift up the scanner unit until it locks.

Caution:

Do not touch the flat, white cable.

2

Gently shake the ink cartridges.

3

Unpack the ink cartridges.

6

Lower the scanner unit.

7

If prompted, follow the instructions on the LCD screen. The printer starts charging the ink. Ink charging takes approximately 5 minutes. When you see a completion message on the printer’s LCD screen, charging is complete.

Caution:

Don’t turn off the printer or raise the scanner unit while the printer is charging or you’ll waste ink.

Note:

• The printer is designed for use with Epson cartridges only, not third-party cartridges or ink.

• The cartridges included with the printer are designed for printer setup and not for resale. After some ink is used for charging, the rest is available for printing.

• As part of setup, your product’s serial number will be sent to a secure Epson server so that you can be eligible to participate in programs we may offer from time to time, including the Epson ink replenishment program. You will have a separate opportunity to consent to participating in such programs.

4

1

Load paper

Make sure the product is done charging the ink, and then close the control panel, lift the output tray, and pull out a paper cassette.

4

Remove only the yellow tape from each ink cartridge.

2

Raise the control panel and turn on the product.

Note:

Do not open the ink cartridge packages until you are ready to install the ink. Cartridges are vacuum packed to maintain reliability.

1

Remove all protective materials from the product.

3

Select your language, country, and time on the LCD screen.

Note:

You can change these settings later using the product’s control panel. For more information, see the online User’s Guide.

5

Caution:

Do not remove any other labels or seals, or ink will leak. Do not touch the green chip on the cartridge.

Insert the cartridge in the holder for each color. Press each cartridge down until it clicks. Make sure all cartridges are pushed down into place.

2

Slide the side edge guides all the way out and set the front edge guide to the paper size you are using.

3

Insert paper with the glossy or printable side down.

4

Note:

Make sure the paper is loaded against the front edge guide and not sticking out from the end of the cassette.

Slide the edge guides against the paper, but not too tightly.

5

Keep the cassette flat as you insert it all the way, then lower the output tray.

6

Pull out the output tray extension.

7

Select the paper settings on the product’s control panel.

For information on loading different paper types or envelopes, see the online User’s Guide.

5

1

Connect the fax line

Connect a phone cord to a telephone wall jack and to the LINE port on your product. See the online User’s Guide for more information.

2

Press Proceed on the LCD screen to set up the fax, or press Set Up Later to set it up later.

6 Install software Note:

If you are using a Mac or your computer does not have a CD/DVD drive, an Internet connection is required to obtain the product software. To print from a Chromebook™, go to www.epson.com/support/gcp (U.S.) or www.epson.ca/support/gcp (Canada) for instructions.

1

Make sure the product is NOT CONNECTED to your computer.

2 3 4

Windows ® :

If you see a Found New Hardware screen, click Cancel and disconnect the USB cable.

Insert the product CD (Windows only) or download and run your product’s software package. For the latest software, visit product.

www.epson.com/support (U.S.) or www.epson.ca/support (Canada) and search for your Follow the instructions on the computer screen to run the setup program.

When you see the Select Your Connection screen, select one of the following and follow the on-screen instructions: •

Wireless connection

In most cases, the software installer automatically attempts to set up your wireless connection. If setup is unsuccessful, you may need to enter your network name (SSID) and password.

Direct USB connection

Make sure you have a USB cable (not included).

Wired network connection

Make sure you have an Ethernet cable (not included).

Mobile printing

Connect wirelessly from your smartphone, tablet, or computer. Print documents and photos from across the room or around the world: • Print directly from your iOS device. Simply connect your device to the printer’s network and tap the action icon to print.

• Use Epson Print Enabler (free from Google Play™) with Android™ devices (v4.4 or later). Then connect your printer and device to the same network and tap the menu icon to print.

• Print remotely with Epson Connect™ and Google Cloud Print™. See your online User’s Guide for instructions or learn more at www.epson.com/connect (U.S.) or www.epson.ca/connect (Canada).

Any problems?

Network setup was unsuccessful.

• Make sure you select the right network name (SSID).

• Restart your router (turn it off and then on), then try to connect to it again.

• The printer can only connect to a network that supports 2.4 GHz connections. If your router offers both 2.4 GHz and 5 GHz connections, make sure 2.4 GHz is enabled.

• If you see a firewall alert message, click Unblock or Allow to let setup continue.

• If your network has security enabled, make sure you enter your network password (WEP key or WPA passphrase) correctly. Be sure to enter your password in the correct case.

Press to enter uppercase letters or press 123# for numbers or symbols.

There are lines or incorrect colors in my printouts.

Run a nozzle check to see if there are any gaps in the printout. Then clean the print head, if necessary. See the online User’s Guide for more information.

The printer’s screen is dark.

Make sure your product is turned on, and touch the screen or power button to wake it from sleep mode.

Setup is unable to find my printer after connecting it with a USB cable.

Make sure your product is securely connected as shown:

Any questions?

Quick Guide

Basic information and troubleshooting.

User’s Guide

Windows: Click the icon on your desktop or Apps screen to access the online User’s Guide.

Mac: Click the icon in Applications/Epson Software/Guide to access the online User’s Guide.

If you don’t have a User’s Guide icon, go to the Epson website, as described below.

Support

Visit www.epson.com/support (U.S.) or www.epson.ca/support (Canada) and search for your product to download drivers, view manuals, get FAQs, or contact Epson.

Call (562) 276-4382 (U.S.) or (905) 709-3839 (Canada), 6 am to 8 pm , Pacific Time, Monday through Friday, and 7 apply.

am to 4 pm to change without notice. Toll or long distance charges may , Pacific Time, Saturday. Days and hours of support are subject

Recycling

Epson offers a recycling program for end of life hardware and ink cartridges. Please go to www.epson.com/recycle (U.S.) or www.epson.ca/recycle (Canada) for information on how to return your products for proper disposal.

Need paper and ink?

Ensure peak performance and brilliant results with Genuine Epson Ink and specialty papers, engineered specifically for Epson printers. Find Genuine Epson Ink and specialty papers at www.epson.com (U.S. sales) or www.epson.ca (Canadian sales) and at Epson authorized resellers. Call 800-GO-EPSON (800-463-7766).

WF-3730 Series replacement ink cartridges Color

Black Cyan Magenta Yellow

Standard-capacity

702 702 702 702

High-capacity

702XL 702XL 702XL 702XL EPSON and DURABRITE are registered trademarks, EPSON Exceed Your Vision is a registered logomark, and Epson Connect is a trademark of Seiko Epson Corporation.

Designed for Excellence is a trademark of Epson America, Inc.

Mac is a trademark of Apple Inc., registered in the U.S. and other countries. iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.

Android, Google Cloud Print, Chromebook, and Google Play are trademarks of Google Inc.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

This information is subject to change without notice.

© 2018 Epson America, Inc., 5/18 Printed in XXXXXX CPD-55749

3

Insert paper with the glossy or printable side down.

4

Note:

Make sure the paper is loaded against the front edge guide and not sticking out from the end of the cassette.

Slide the edge guides against the paper, but not too tightly.

5

Keep the cassette flat as you insert it all the way, then lower the output tray.

6

Pull out the output tray extension.

7

Select the paper settings on the product’s control panel.

For information on loading different paper types or envelopes, see the online User’s Guide.

5

1

Connect the fax line

Connect a phone cord to a telephone wall jack and to the LINE port on your product. See the online User’s Guide for more information.

2

Press Proceed on the LCD screen to set up the fax, or press Set Up Later to set it up later.

6 Install software Note:

If you are using a Mac or your computer does not have a CD/DVD drive, an Internet connection is required to obtain the product software.

To print from a Chromebook™, go to

www.epson.com/support/gcp

(U.S.) or www.epson.ca/support/gcp (Canada) for instructions.

1

Make sure the product is NOT CONNECTED to your computer.

2 3 4

Windows ® :

If you see a Found New Hardware screen, click Cancel and disconnect the USB cable.

Insert the product CD (Windows only) or download and run your product’s software package. For the latest software, visit product.

www.epson.com/support (U.S.) or www.epson.ca/support (Canada) and search for your Follow the instructions on the computer screen to run the setup program.

When you see the Select Your Connection screen, select one of the following and follow the on-screen instructions: •

Wireless connection

In most cases, the software installer automatically attempts to set up your wireless connection. If setup is unsuccessful, you may need to enter your network name (SSID) and password.

Direct USB connection

Make sure you have a USB cable (not included).

Wired network connection

Make sure you have an Ethernet cable (not included).

Mobile printing

Connect wirelessly from your smartphone, tablet, or computer. Print documents and photos from across the room or around the world: • Print directly from your iOS device. Simply connect your device to the printer’s network and tap the action icon to print.

• Use Epson Print Enabler (free from Google Play™) with Android™ devices (v4.4 or later). Then connect your printer and device to the same network and tap the menu icon to print.

• Print remotely with Epson Connect™ and Google Cloud Print™. See your online User’s Guide for instructions or learn more at www.epson.com/connect (U.S.) or www.epson.ca/connect (Canada).

Any problems?

Network setup was unsuccessful.

• Make sure you select the right network name (SSID).

• Restart your router (turn it off and then on), then try to connect to it again.

• The printer can only connect to a network that supports 2.4 GHz connections. If your router offers both 2.4 GHz and 5 GHz connections, make sure 2.4 GHz is enabled.

• If you see a firewall alert message, click Unblock or Allow to let setup continue.

• If your network has security enabled, make sure you enter your network password (WEP key or WPA passphrase) correctly. Be sure to enter your password in the correct case.

Press to enter uppercase letters or press 123# for numbers or symbols.

There are lines or incorrect colors in my printouts.

Run a nozzle check to see if there are any gaps in the printout. Then clean the print head, if necessary. See the online User’s Guide for more information.

The printer’s screen is dark.

Make sure your product is turned on, and touch the screen or power button to wake it from sleep mode.

Setup is unable to find my printer after connecting it with a USB cable.

Make sure your product is securely connected as shown:

Any questions?

Quick Guide

Basic information and troubleshooting.

User’s Guide

Windows: Click the icon on your desktop or Apps screen to access the online User’s Guide.

Mac: Click the icon in Applications/Epson Software/Guide to access the online User’s Guide.

If you don’t have a User’s Guide icon, go to the Epson website, as described below.

Support

Visit www.epson.com/support (U.S.) or www.epson.ca/support (Canada) and search for your product to download drivers, view manuals, get FAQs, or contact Epson.

Call (562) 276-4382 (U.S.) or (905) 709-3839 (Canada), 6 am to 8 pm , Pacific Time, Monday through Friday, and 7 apply.

am to 4 pm to change without notice. Toll or long distance charges may , Pacific Time, Saturday. Days and hours of support are subject

Recycling

Epson offers a recycling program for end of life hardware and ink cartridges. Please go to www.epson.com/recycle (U.S.) or www.epson.ca/recycle (Canada) for information on how to return your products for proper disposal.

Need paper and ink?

Ensure peak performance and brilliant results with Genuine Epson Ink and specialty papers, engineered specifically for Epson printers. Find Genuine Epson Ink and specialty papers at www.epson.com (U.S. sales) or www.epson.ca (Canadian sales) and at Epson authorized resellers. Call 800-GO-EPSON (800-463-7766).

WF-3730 Series replacement ink cartridges Color

Black Cyan Magenta Yellow

Standard-capacity

702 702 702 702

High-capacity

702XL 702XL 702XL 702XL EPSON and DURABRITE are registered trademarks, EPSON Exceed Your Vision is a registered logomark, and Epson Connect is a trademark of Seiko Epson Corporation.

Designed for Excellence is a trademark of Epson America, Inc.

Mac is a trademark of Apple Inc., registered in the U.S. and other countries. iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.

Android, Google Cloud Print, Chromebook, and Google Play are trademarks of Google Inc.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

This information is subject to change without notice.

© 2018 Epson America, Inc., 5/18 Printed in XXXXXX CPD-55749

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