Epson WorkForce ST-3000 Installation Guide

Epson WorkForce ST-3000 Installation Guide
ift up the scanner unit. Remove all protective materials
from inside the product.
Start Here
IMPORTANT: Before using this product, make sure you read
these instructions and the safety instructions in the online User’s
Important Safety Instructions: When using telephone equipment, you
should always follow basic safety precautions to reduce the risk of fire,
electric shock, and personal injury, including the following:
• Do not use the Epson® product near water.
• Always keep this guide handy.
Caution: Do not touch the flat white cable or the ink tubes and
their translucent cover.
• A
void using a telephone during an electrical storm. There may be a
remote risk of electric shock from lightning.
• Do not use a telephone to report a gas leak in the vicinity of the leak.
Caution: To reduce the risk of fire, use only a No. 26 AWG or larger
telecommunication line cord.
The illustrations show the ST-4000, but the steps are the same
for all models, unless otherwise specified.
1 Unpack
Note: Do not open the ink bottles until you are ready to fill the ink
tanks. The ink bottles are vacuum packed to maintain reliability.
Remove all protective materials from the product.
2 Fill ink tanks
Note: This product requires careful handling of ink. If ink spills, wipe
it off immediately with a damp towel to avoid permanent stains. If ink
gets on your clothes or belongings, it may not come off.
Caution: Keep the ink bottles out of the reach of children and do not
drink the ink.
pen the ink tank cover, then open the cap for the ink
tank you are going to fill.
npack one of the ink bottles. Hold the ink bottle upright
and slowly turn the bottle cap to remove it.
Caution: Do not shake or squeeze the ink bottles. Do not touch
the top of the ink bottle after its cap is removed.
osition the top of the ink bottle along the slot in front of
the filling port, then slowly stand the bottle up to insert it.
Note: Refer to the color-coded sticker to identify the color of
each tank. Do not force the bottles into position; they are keyed
for each color.
ait for the ink to fill the tank. Do not squeeze the bottle.
Ink flows into the tank and stops automatically when the
ink is filled to the upper line.
10 ST-3000: Press
or to select your language on the
LCD screen, then press the OK button.
ST-4000: Select your language, country, and time.
Note: You can change these settings later using the product’s
control panel. For more information, see the online User’s Guide.
Follow steps 11 and 12 to continue ink charging.
11 When the message to see the Start Here sheet appears
on the LCD screen:
ST-3000: Press the OK button, then press and hold the
help button for 3 seconds.
ST-4000: Press and hold the
3 seconds.
Note: If ink does not flow from the bottle, lift and reinsert the
help button for
12 When the ink confirmation message appears on the LCD
screen, select Done to start charging the ink. Ink charging
takes approximately 10 minutes. A message appears
when ink charging is complete. Press the OK button to
hen the ink tank is full, remove the ink bottle and
securely close the ink tank cap. Place the remaining ink
aside; you will need it later.
Caution: Do not turn off the product, raise the scanner unit, or
load paper while the product is charging or you’ll waste ink.
Note: Replace the bottle cap and tighten it.
Repeat the previous steps for the other colors.
Close the ink tank cover and then the scanner unit.
Note: The included ink bottles are designed for reliable printer
setup and cannot be resold. After setup, the remaining ink is
available for printing.
13 To complete filling the ink tanks, repeat steps 1 through 6
using the remaining ink in the bottles.
Note: Replace the bottle cap before disposing of the bottles.
14 Close the ink tank cover and scanner unit.
15 Select Next and follow the on-screen instructions to reset
the ink levels.
onnect the power cord to the back of the product and to
an electrical outlet.
16 Follow the on-screen instructions to adjust the print
quality. Press the OK button to continue.
Note: You can change these settings later using the product’s
control panel. For more information, see the online User’s Guide.
3 Load paper
See the online User’s Guide for information about loading
capacity and available paper types and sizes.
Caution: Do not connect to your computer yet.
Raise the control panel, then press the
turn on the product.
power button to
Note: If an error message appears, turn off the product and
check that no protective material has been left inside the product.
ake sure the product is not charging, and then open
the front of the paper cassette and pull out the paper
Slide the side edge guides all the way out.
elect Proceed to set up the fax, or select Set Up Later
to set it up later.
5 Install software
Note: An Internet connection is required to obtain the product
Insert paper with the glossy or printable side down.
To print from a Chromebook™, go to (U.S.) or (Canada) for instructions.
ake sure the product is NOT CONNECTED to your
Note: Make sure the paper is loaded against the front edge
guide and not sticking out from the end of the cassette.
lide the side edge guides against the paper, but not too
tightly. Close the front of the cassette.
Windows®: If you see a Found New Hardware screen, click
Cancel and disconnect the USB cable.
Download and run your product’s software package:
ST-3000 (U.S.) (Canada)
ST-4000 (U.S.) (Canada)
Keep the cassette flat as you insert it all the way.
Pull out the output tray.
ollow the instructions on the computer screen to run the
setup program.
hen you see the Select Your Connection screen, select
one of the following:
• Wireless connection
In most cases, the software installer automatically
attempts to set up your wireless connection. If setup
is unsuccessful, you may need to enter your network
name (SSID) and password.
• Direct USB connection
Select the paper settings on the product’s control panel.
Make sure you have a USB cable (not included).
• Wired network connection
4 Connect the fax line
onnect a phone cord to a telephone wall jack and to the
LINE port on your product. See the online User’s Guide
for more information.
Make sure you have an Ethernet cable (not included).
Mobile printing
Connect wirelessly from your smartphone, tablet, or computer.
Print documents and photos from across the room or around
the world:
• Print directly from your iOS device. Simply connect your
printer and device to the same network and tap the action
icon to select the print option.
• Use Epson Print Enabler (free from Google Play™) with
Android devices (v4.4 or later). Then connect your printer
and device to the same network and tap the menu icon to
• Print remotely with Epson Connect™ and Google Cloud
Print™. See the online User’s Guide for instructions or learn
more at (U.S.) or (Canada).
Any problems?
Network setup was unsuccessful.
• Make sure you select the right network name (SSID).
• Restart your router (turn it off and then on), then try to
connect to it again.
• The printer can only connect to a network that supports
2.4 GHz connections. If your router offers both 2.4 GHz and
5 GHz connections, make sure 2.4 GHz is enabled.
• If you see a firewall alert message, click Unblock or Allow
to let setup continue.
• If your network has security enabled, make sure you enter
your network password (WEP key or WPA passphrase)
correctly. Be sure to enter your password in the correct
There are lines or incorrect colors in my printouts.
Run a nozzle check to see if any of the nozzles are clogged.
Then clean the print head, if necessary. See the online User’s
Guide for more information.
Technical support
Visit (U.S.) or (Canada) and search for your product
to download drivers, view manuals, get FAQs, or contact
Call (562) 276-4382 (U.S.) or (905) 709-3839 (Canada), 6 am to
8 pm Pacific Time, Monday through Friday, and 7 am to 4 pm,
Pacific Time, Saturday. Days and hours of support are subject
to change without notice. Toll or long distance charges may
Epson offers a recycling program for end of life hardware and
ink bottles. Please go to (U.S.) or (Canada) for information on how to
return your products for proper disposal.
Need paper and ink?
nsure brilliant results with Epson specialty
papers, engineered specifically for Epson
printers. Find specialty papers and Epson
Genuine Ink at (U.S. sales) or (Canadian sales) and at Epson
authorized resellers. Call 800-GO-EPSON
The product’s screen is dark.
Make sure your product is turned on, and press any button
(ST-3000) or touch the screen (ST-4000) to wake it from sleep
ST-3000/ST-4000 replacement inks
Part number
Setup is unable to find my product after connecting it
with a USB cable.
Make sure your product is on and securely connected.
Any questions?
User’s Guide
Windows: Click the icon on your desktop or Apps screen to
access the online User’s Guide.
Mac: Click the icon in Applications/Epson Software/Guide to
access the online User’s Guide.
If you don’t have a User’s Guide icon, go to the Epson website,
as described below.
EPSON is a registered trademark, EPSON Exceed Your Vision is a registered logomark, and
Epson Connect is a trademark of Seiko Epson Corporation.
Designed for Excellence is a trademark of Epson America, Inc.
Windows is a registered trademark of Microsoft Corporation in the United States and/or other
Mac is a trademark of Apple Inc., registered in the U.S. and other countries.
Android, Google Cloud Print, Chromebook, and Google Play are trademarks of Google LLC.
General Notice: Other product names used herein are for identification purposes only and may
be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
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