Extron ShareLink Pro 1000 Manual

Extron ShareLink Pro 1000 Manual
User Guide
Collaboration Systems
ShareLink Pro 1000
PRELIMINARY
Wireless and Wired Collaboration Gateway
68-3353-01 Rev. Cx
12 19
Safety Instructions
Safety Instructions • English
WARNING: This symbol,
, when used on the product, is intended to
alert the user of the presence of uninsulated dangerous voltage within the
product’s enclosure that may present a risk of electric shock.
ATTENTION: This symbol,
, when used on the product, is intended
to alert the user of important operating and maintenance (servicing)
instructions in the literature provided with the equipment.
For information on safety guidelines, regulatory compliances, EMI/EMF
compatibility, accessibility, and related topics, see the Extron Safety and
Regulatory Compliance Guide, part number 68-290-01, on the Extron
website, www.extron.com.
Sicherheitsanweisungen • Deutsch
WARNUNG: Dieses Symbol
auf dem Produkt soll den Benutzer darauf
aufmerksam machen, dass im Inneren des Gehäuses dieses Produktes
gefährliche Spannungen herrschen, die nicht isoliert sind und die einen
elektrischen Schlag verursachen können.
PRELIMINARY
VORSICHT: Dieses Symbol
auf dem Produkt soll dem Benutzer in
der im Lieferumfang enthaltenen Dokumentation besonders wichtige
Hinweise zur Bedienung und Wartung (Instandhaltung) geben.
Weitere Informationen über die Sicherheitsrichtlinien, Produkthandhabung,
EMI/EMF-Kompatibilität, Zugänglichkeit und verwandte Themen finden Sie in
den Extron-Richtlinien für Sicherheit und Handhabung (Artikelnummer
68-290-01) auf der Extron-Website, www.extron.com.
Instrucciones de seguridad • Español
ADVERTENCIA: Este símbolo,
, cuando se utiliza en el producto,
avisa al usuario de la presencia de voltaje peligroso sin aislar dentro del
producto, lo que puede representar un riesgo de descarga eléctrica.
ATENCIÓN: Este símbolo,
, cuando se utiliza en el producto, avisa
al usuario de la presencia de importantes instrucciones de uso y
mantenimiento recogidas en la documentación proporcionada con el
equipo.
Para obtener información sobre directrices de seguridad, cumplimiento
de normativas, compatibilidad electromagnética, accesibilidad y temas
relacionados, consulte la Guía de cumplimiento de normativas y seguridad
de Extron, referencia 68-290-01, en el sitio Web de Extron, www.extron.com.
Instructions de sécurité • Français
AVERTISSEMENT :
Ce pictogramme,
, lorsqu’il est utilisé sur le
produit, signale à l’utilisateur la présence à l’intérieur du boîtier du
produit d’une tension électrique dangereuse susceptible de provoquer
un choc électrique.
ATTENTION : Ce pictogramme,
, lorsqu’il est utilisé sur le produit,
signale à l’utilisateur des instructions d’utilisation ou de maintenance
importantes qui se trouvent dans la documentation fournie avec le
matériel.
Pour en savoir plus sur les règles de sécurité, la conformité à la
réglementation, la compatibilité EMI/EMF, l’accessibilité, et autres sujets
connexes, lisez les informations de sécurité et de conformité Extron, réf.
68‑290-01, sur le site Extron, www.extron.com.
Istruzioni di sicurezza • Italiano
AVVERTENZA:
Il simbolo,
, se usato sul prodotto, serve ad
avvertire l’utente della presenza di tensione non isolata pericolosa
all’interno del contenitore del prodotto che può costituire un rischio di
scosse elettriche.
ATTENTZIONE: Il simbolo,
, se usato sul prodotto, serve ad avvertire
l’utente della presenza di importanti istruzioni di funzionamento e
manutenzione nella documentazione fornita con l’apparecchio.
Per informazioni su parametri di sicurezza, conformità alle normative,
compatibilità EMI/EMF, accessibilità e argomenti simili, fare riferimento
alla Guida alla conformità normativa e di sicurezza di Extron, cod. articolo
68‑290‑01, sul sito web di Extron, www.extron.com.
Instrukcje bezpieczeństwa • Polska
OSTRZEŻENIE: Ten symbol,
, gdy używany na produkt, ma na celu
poinformować użytkownika o obecności izolowanego i niebezpiecznego
napięcia wewnątrz obudowy produktu, który może stanowić zagrożenie
porażenia prądem elektrycznym.
UWAGI: Ten symbol,
, gdy używany na produkt, jest przeznaczony do
ostrzegania użytkownika ważne operacyjne oraz instrukcje konserwacji
(obsługi) w literaturze, wyposażone w sprzęt.
Informacji na temat wytycznych w sprawie bezpieczeństwa, regulacji
wzajemnej zgodności, zgodność EMI/EMF, dostępności i Tematy pokrewne,
zobacz Extron bezpieczeństwa i regulacyjnego zgodności przewodnik, część
numer 68-290-01, na stronie internetowej Extron, www.extron.com.
Инструкция по технике безопасности • Русский
ПРЕДУПРЕЖДЕНИЕ:
Данный символ,
, если указан
на продукте, предупреждает пользователя о наличии
неизолированного опасного напряжения внутри корпуса
продукта, которое может привести к поражению
электрическим током.
ВНИМАНИЕ: Данный символ,
, если указан на продукте,
предупреждает пользователя о наличии важных инструкций
по эксплуатации и обслуживанию в руководстве,
прилагаемом к данному оборудованию.
Для получения информации о правилах техники безопасности,
соблюдении нормативных требований, электромагнитной
совместимости (ЭМП/ЭДС), возможности доступа и других
вопросах см. руководство по безопасности и соблюдению
нормативных требований Extron на сайте Extron: ,
www.extron.com, номер по каталогу - 68-290-01.
安全说明 • 简体中文
警告:
产品上的这个标志意在警告用户该产品机壳内有暴露的危险 电压,
有触电危险。
注 意:
产 品 上 的 这个 标 志 意 在 提 示 用 户 设 备 随 附 的 用 户 手 册 中 有
重要的操作和维护(维修)说明。
关于我们产品的安全指南、遵循的规范、EMI/EMF 的兼容性、无障碍
使用的特性等相关内容,敬请访问 Extron 网站 , www.extron.com,参见
Extron 安全规范指南,产品编号 68-290-01。
安全記事 • 繁體中文
안전 지침 • 한국어
警 告:
若產品上使 用此 符 號 ,是 為了提 醒 使 用者,產品 機 殼內存 在 著
可能會導致觸電之風險的未絕緣危險電壓。
注意
若產品上使用此符號,是為了提醒使用者,設備隨附的用戶手冊中有
重要的操作和維護(維修)説明。
有關安全性指導方針、法規遵守、EMI/EMF 相容性、存取範圍和相關主題的詳細資
訊,請瀏覽 Extron 網站:www.extron.com,然後參閱《Extron 安全性與法規
遵守手冊》,準則編號 68-290-01。
경고: 이 기호
가 제품에 사용될 경우, 제품의 인클로저 내에 있는
접지되지 않은 위험한 전류로 인해 사용자가 감전될 위험이 있음을
경고합니다.
주의:
이 기호
가 제품에 사용될 경우, 장비와 함께 제공된 책자에 나와
있는 주요 운영 및 유지보수(정비) 지침을 경고합니다.
안전 가이드라인, 규제 준수, EMI/EMF 호환성, 접근성, 그리고 관련 항목에
대한 자세한 내용은 Extron 웹 사이트(www.extron.com)의 Extron 안전 및
규제 준수 안내서, 68-290-01 조항을 참조하십시오.
安全上のご注意 • 日本語
警告: この記号
が製品上に表示されている場合は、筐体内に絶縁されて
いない高電圧が流れ、感電の危険があることを示しています。
注意: この記号
が製品上に表示されている場合は、本機の取扱説明書に
記載されている重要な操作と保守(整備)の指示についてユーザーの注意
を喚起するものです。
PRELIMINARY
安全上のご注意、法規厳守、EMI/EMF適合性、その他の関連項目に
ついては、エクストロンのウェブサイト www.extron.com より『Extron Safety
and Regulatory Compliance Guide』(P/N 68-290-01) をご覧ください。
Copyright
© 2019 Extron Electronics. All rights reserved. www.extron.com
Trademarks
All trademarks mentioned in this guide are the properties of their respective owners.
The following registered trademarks (®), registered service marks (SM), and trademarks (TM) are the property of RGB Systems, Inc. or
Extron Electronics (see the current list of trademarks on the Terms of Use page at www.extron.com):
Registered Trademarks (®)
Extron, Cable Cubby, ControlScript, CrossPoint, DTP, eBUS, EDID Manager, EDID Minder, Flat Field, FlexOS, Global Configurator,
Global Scripter, GlobalViewer, Hideaway, HyperLane, IP Intercom, IP Link, Key Minder, LinkLicense, LockIt, MediaLink, MediaPort, NetPA,
PlenumVault, PoleVault, PowerCage, PURE3, Quantum, Show Me, SoundField, SpeedMount, SpeedSwitch, System INTEGRATOR,
TeamWork, TouchLink, V‑Lock, VideoLounge, VN‑Matrix, VoiceLift, WallVault, WindoWall, XTP, XTP Systems, and ZipClip
Registered Service Mark(SM) : S3 Service Support Solutions
Trademarks (™)
AAP, AFL (Accu‑Rate Frame Lock), ADSP (Advanced Digital Sync Processing), Auto‑Image, CableCover, CDRS (Class D Ripple
Suppression), Codec Connect, DDSP (Digital Display Sync Processing), DMI (Dynamic Motion Interpolation), Driver Configurator,
DSP Configurator, DSVP (Digital Sync Validation Processing), eLink, EQIP, Everlast, FastBite, FOX, FOXBOX, IP Intercom HelpDesk,
MAAP, MicroDigital, Opti‑Torque, ProDSP, QS‑FPC (QuickSwitch Front Panel Controller), Room Agent, Scope‑Trigger, ShareLink, SIS,
Simple Instruction Set, Skew‑Free, SpeedNav, StudioStation, Triple‑Action Switching, True4K, Vector™ 4K , WebShare, XTRA, and
ZipCaddy
FCC Class B Notice
NOTE: This device complies with part 15 of the FCC rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may
cause undesired operation.
PRELIMINARY
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC rules. These limits provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. There is no
guarantee that interference will not occur. If this equipment does cause interference to radio
or television reception, which can be determined by turning the equipment off and on, you
are encouraged to try to correct the interference by one or more of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
In order to maintain compliance with FCC regulations, shielded cables must be used with
this equipment. Operation with non-approved equipment or unshielded cables is likely to
result in interference to radio and TV reception. The user is cautioned that changes and
modifications made to the equipment without the approval of the manufacturer could void
the user’s authority to operate this equipment.
Battery Notice
This product contains a battery. Do not open the unit to replace the battery. If the battery
needs replacing, return the entire unit to Extron (for the correct address, see the Extron
Warranty section on the last page of this guide).
CAUTION: Risk of explosion. Do not replace the battery with an incorrect type.
Dispose of used batteries according to the instructions.
ATTENTION : Risque d’explosion. Ne pas remplacer la pile par le mauvais type de
pile. Débarrassez-vous des piles usagées selon le mode d’emploi.
Conventions Used in this Guide
Notifications
The following notifications are used in this guide:
ATTENTION:
• Risk of property damage.
• Risque de dommages matériels.
NOTE: A note draws attention to important information.
Specifications Availability
PRELIMINARY
Product specifications are available on the Extron website, www.extron.com.
Contents
Introduction............................................................ 1
SIS Configuration and Control......................... 22
About the ShareLink Pro 1000............................. 1
Features.............................................................. 2
Host Device Connection.................................... 22
SIS Overview..................................................... 22
Host and Device Communication................... 22
Error Responses............................................ 22
Command and Response Tables Overview.... 23
Symbol Definitions......................................... 23
Command and Response Tables for SIS
Commands...................................................... 26
PRELIMINARY
Installation............................................................... 4
Rear Panel Features and Cabling......................... 4
Power Notifications.......................................... 5
HDMI Connection............................................ 6
Reset Modes................................................... 7
Front Panel Features and Cabling........................ 8
Using the Standby Screen................................... 9
Operation Using a Computer........................... 10
Connecting a Computer to the
ShareLink Pro 1000.......................................... 10
Connecting through an External WAP............ 10
Connecting through a Network Hub,
Switch, or Router.......................................... 10
Downloading the ShareLink Pro 1000
Software........................................................... 10
Using the ShareLink Pro 1000 Software............ 12
Connecting to the ShareLink Pro................... 12
Presenting content........................................ 13
Moderating a Presentation............................. 14
Using the Embedded Web Page........................ 15
Viewing a Presentation using WebShare........ 15
Using the Admin Page................................... 15
Reference Information....................................... 41
Mounting........................................................... 41
Tabletop Mounting......................................... 41
Furniture Mounting........................................ 41
Rack Mounting.............................................. 41
Firmware Download........................................... 42
Firewall Traversal............................................... 43
Troubleshooting................................................. 44
Extron Warranty................................................... 46
Operation Using a Mobile Device.................... 17
Downloading ShareLink Pro 1000 App.............. 17
Using the ShareLink Pro 1000 App.................... 18
Connecting to a ShareLink Pro Unit............... 18
Presenting Content........................................ 19
App Menu..................................................... 20
Using iOS Screen Mirroring................................ 21
ShareLink Pro 1000 • Contents
vi
PRELIMINARY
ShareLink Pro 1000 • Contents
vii
Introduction
This section covers the following:
•
About the ShareLink Pro 1000
•
Features
About the ShareLink Pro 1000
PRELIMINARY
The ShareLink Pro 1000 is a Wireless and Wired Collaboration Gateway that enables
anyone to present wireless or wired content from their computers, tablets, or smartphones
onto a display for easy collaboration.
It features streaming technology that supports simultaneous display of up to four content
sources, including an HDMI-connected device. The HDMI input supports wired connections
from any connected source in the room. To support a wide range of environments, the
ShareLink Pro 1000 has collaboration and moderator modes that facilitate both open and
restrictive environments.
The ShareLink Pro 1000 provides easy integration of AV and mobile devices into meeting,
huddle, collaboration, and presentation spaces.
Figure 1.
ShareLink Pro 1000 Application Diagram
ShareLink Pro 1000 • Introduction
1
PRELIMINARY
Features
•
Wirelessly share content from mobile devices — Connects a wide variety of
devices to the system wirelessly or through a wired LAN connection.
•
Provides full screen mirroring for all devices — Display the entire screen of your
device through the wireless collaboration gateway for more fluid and easy collaboration
sessions.
•
Wireless and wired sources can collaborate simultaneously — HDMI input
enables wired users or sources to collaborate simultaneously with wireless users in the
same session.
•
Supports Mac and Windows computers as well as Apple and Android
tablets and smartphones
•
Dedicated app provides consistent user experience across platforms —
Similar interface for all platforms makes it easy for users to assist one another or move
between devices regardless of how they connect and share content.
•
View up to four pieces of content simultaneously from any connected user
— Fosters collaboration and discussion by comparing multiple sources concurrently
and reduces or eliminates the need to switch between sources for more effective
collaboration.
•
HDMI output supports computer and video resolutions up to 4K —
Resolutions up to 4096x2160 with 4:4:4 chroma subsampling at 8 bits of color.
•
Compatible with TeamWork Show Me cables — Show Me cables provide
convenient connectivity and user input selection and control for TeamWork collaboration
systems. Visit the TeamWork System Builder to create a customized system for your
collaboration environment.
•
HDCP compliant — Ensures display of content-protected media on HDMI input and
output for interoperability with other HDCP-compliant devices.
•
EDID Minder automatically manages EDID communication between HDMI
connected devices — EDID Minder ensures that all sources power up properly and
reliably output content for display.
•
Collaboration mode allows any attendee to display content and control
the presentation — Enables content display from any connected device to enhance
interactivity in brainstorming sessions, team meetings, and other collaborative
environments.
•
Moderator mode ensures only approved users’ content is displayed —
Enables the moderator to select which users can access the display and how the
content is displayed.
•
Display codes ensure content is delivered only to the selected display
devices — Randomly generated or user-defined display authentication codes prevent
unintentional sharing or display of content to an adjacent space.
•
WebShare technology displays slide images on attendee’s personal
devices via a Web browser — The ShareLink Pro 1000 enables meeting content
to display on a participant’s mobile device. This is ideal for attendees who cannot easily
view the main display.
•
128-bit data encryption — A variety of security protocols ensure that all content
transmitted between devices and the ShareLink Pro 1000 is fully encrypted and secure.
•
Power over Ethernet (PoE+) allows the ShareLink Pro to receive power and
communication over a single Ethernet cable, eliminating the need for a
local power supply
ShareLink Pro 1000 • Introduction
2
PRELIMINARY
•
Dual Gigabit Ethernet — Provides two high-speed data links, enabling segmentation
of guest and private networks for fast and easy access to the Web or other network
resources.
•
Fully customizable welcome screen — Multiple configuration options to show,
hide, or customize information on the welcome screen, so users can quickly connect and
begin sharing their content.
•
Connects to an existing wireless network — Leverages an existing wireless
network infrastructure for the connection of mobile devices.
•
Includes user-friendly software for screen mirroring, sharing, and advanced
control — Provides both an executable that does not require administrator access
rights and a version that can deployed by IT administrators.
•
Video screen saver — The ShareLink Pro 1000 can be set to automatically mute
video and sync output to the display device when no active connections are detected,
automatically entering the display into standby mode to conserve energy, reducing costs
and promoting panel life.
•
Front panel security lockout — Prevents unauthorized use in non-secure
environments. Set via PCS software.
•
Easy setup and commissioning with Extron PCS – Product Configuration
Software — Conveniently configure multiple products using a single software application.
•
Display control options including RS‑232 and CEC over HDMI connection
•
Contact closure remote control with tally output — Allows for automatic
operation by an optional occupancy sensor or remote selection of the input channel by a
button panel. +5 VDC is provided to light an LED to indicate the currently selected input.
•
Automatic input cable equalization to 50 feet (15 meters) — Actively conditions
incoming HDMI signals to compensate for signal loss when using long HDMI cables, low
quality HDMI cables, and source devices with poor HDMI signal output.
•
Compatible with Extron mounting solutions — Easy mounting with Extron lowprofile and under-desk mounts, under-table kits, and rack-shelf options.
•
1” (2.5 cm) high, half rack width metal enclosure — Compact, low profile
enclosure allows discreet installation within a lectern or behind a flat panel display.
•
Energy-efficient, external universal power supply included — Provides
worldwide power compatibility.
•
Extron Pro Series Secure Control — The ShareLink Pro 1000 is designed to
work natively with Extron Pro Series control systems via it’s dedicated Secure Platform
Interface that provides encrypted communication at all times between an Extron Pro
Series control processor and the ShareLink Pro 1000 Collaboration Gateway.
ShareLink Pro 1000 • Introduction
3
Installation
This section covers the following:
•
•
•
Rear Panel Features and Cabling
Front Panel Features and Cabling
Using the Standby Screen
Rear Panel Features and Cabling
The following section covers rear panel features and cabling procedures. If mounting is
necessary before connecting cables, see Mounting on page 41.
PRELIMINARY
A
HDMI
HDMI
B
C
Figure 2.
A
OUTPUT
INPUT
POWER
12V
1.7A MAX
CONTACT / TALLY
1
2
3
4
C T
C T
C T
C T
OUTPUT
COM
AUDIO
RS-232
L
G +V
D
R
LAN
RESET
Tx Rx G
E
A/PoE +
F
G
B
H
Rear Panel
Power input — Connect the provided power supply to this two-pole captive screw
connector (see the Power Notifications on the next page for important information).
NOTES:
• Alternatively, the LAN A/PoE+ port can be used to power the ShareLink Pro via a
Power over Ethernet (PoE+) source device.
• If both power options are connected (12 V power supply and PoE+), PoE+ has
precedence.
B
HDMI input — Connect an HDMI source device to this input.
NOTE: For HDMI connections (B and C), use an Extron LockIt Cable Lacing Bracket
to secure the HDMI connector to the device (see HDMI Connection page 6).
C
D
E
HDMI output — Connect an HDMI display device to this female HDMI connector.
Contact/Tally Ports — (Optional) Connect push-button contact closure devices, such
as Show Me cables, to these connectors to enable input switching via contact closure.
Additionally, connect an OCS 100 occupancy sensor to automatically control the display to
power on and off.
Audio output — Connect a balanced or unbalanced stereo (or dual mono) line level audio
device to this 5-pole 3.5 mm captive screw connector. Wire the connector as shown below:
ATTENTION:
• For unbalanced audio, connect the sleeves to the ground contact. DO NOT
connect the sleeves to the negative (–) contacts.
• Pour l’audio asymétrique, connectez les manchons au contact au sol. Ne PAS
connecter les manchons aux contacts négatifs (–).
Tip
Ring
Sleeve(s)
Tip
Ring
Left
Right
Balanced Audio Output
Figure 3.
Tip
NO Ground Here
Sleeve(s)
Tip
NO Ground Here
Left
Right
Do not tin the wires!
Unbalanced Audio Output
Audio Output Captive Screw Connector Wiring
ShareLink Pro 1000 • Installation
4
F
G
H
COM port (RS-232 endpoint control) — Connect an RS-232 capable endpoint, such
as a display, to this 3-pole captive screw connector.
Reset button and LED — Use this button to reset the device (see Reset Modes on
page 7 for details on the various resets and LED states).
LAN ports — Use an Ethernet cable to connect a network switch, hub, router, or PC to
these female RJ-45 connectors. The LAN A/PoE+ port can also be used to power the
ShareLink Pro via a Power over Ethernet (PoE+) source device.
NOTE:
Default protocol:
•
•
•
•
IP address - LAN A: 192.168.253.254
IP address - LAN B: 192.168.254.254
Gateway IP address: 0.0.0.0
Subnet mask: 255.255.255.0
•
•
•
DNS address: 0.0.0.0
DHCP: LAN A: On, LAN B: Off
Link speed and duplex level:
autodetected
LED indicators:
• Left LED (amber) indicates link speed:
1 blink per second: 10M
2 blinks per second: 100M
3 blinks per second: 1G
PRELIMINARY
• Right LED (green) indicates a link is active
Power Notifications
ATTENTION:
• If not provided with a power supply, this product is intended to be supplied by a UL
Listed power source marked “Class 2” or “LPS” and rated output 12Vdc, minimum
1.7A, or 56 Vdc (PoE+), minimum 0.8 A.
• Si le produit n’est pas fourni avec une source d’alimentation, il doit être alimenté
par une source d’alimentation certifiée UL de classe 2 ou LPS, avec une tension
nominale 12 Vcc, 1,7 A minimum, ou 56 Vcc (PoE+), 0,8 A minimum.
• Unless otherwise stated, the AC/DC adapters are not suitable for use in air handling
spaces or in wall cavities.
• Sauf mention contraire, les adaptateurs AC/DC ne sont pas appropriés pour une
utilisation dans les espaces d’aération ou dans les cavités murales.
• The installation must always be in accordance with the applicable provisions of
National Electrical Code ANSI/NFPA 70, article 725 and the Canadian Electrical
Code part 1, section 16. The power supply shall not be permanently fixed to a
building structure or similar structure.
• Cette installation doit toujours être en accord avec les mesures qui s’applique
au National Electrical Code ANSI/NFPA 70, article 725, et au Canadian Electrical
Code, partie 1, section 16. La source d’alimentation ne devra pas être fixée de
façon permanente à une structure de bâtiment ou à une structure similaire.
• Power over Ethernet (PoE) is intended for indoor use only. It is to be connected
only to networks or circuits that are not routed to the outside plant or building.
• L’alimentation via Ethernet (PoE) est destinée à une utilisation en intérieur
uniquement. Elle doit être connectée seulement à des réseaux ou des circuits qui
ne sont pas routés au réseau ou au bâtiment extérieur.
ShareLink Pro 1000 • Installation
5
HDMI Connection
To secure the HDMI cable to the HDMI input connector, use an Extron LockIt Cable Lacing
Bracket and a tie wrap.
3
3
4
2
5
1
Figure 4.
Installing the LockIt Cable Lacing Bracket
1. Plug the HDMI cable into the panel connection (see figure 4, 1).
2. Loosen the HDMI connection mounting screw from the panel (2) enough to allow the
LockIt to be placed over it. The screw does not have to be removed.
PRELIMINARY
3. Place the LockIt on the screw and against the HDMI connector (3), and then tighten
the screw to secure the bracket.
4. Loosely place the included tie wrap around the HDMI connector and the LockIt (4).
5. While holding the connector securely against the cable lacing bracket, use pliers or
similar tools to tighten the tie wrap, then remove any excess length (5).
ATTENTION:
• Connect and pull the tie wraps until they are secure. Do not overtighten.
• Connectez et tirez les serre-câbles jusqu’à ce qu’ils soient sécurisés. Ne pas
trop serrer.
ShareLink Pro 1000 • Installation
6
Reset Modes
The rear panel Reset button can activate four different reset modes (see the table below for a summary
of each reset mode and LED state).
NOTE: Review the reset modes carefully. Some reset modes delete all user-loaded content.
Reset Mode Summary
Mode
PRELIMINARY
Factory Firmware Reset
(mode 1)
Resets the firmware to the
factory version temporarily if an
incompatibility issue arises with
the current firmware.
Activation
Result
Hold down the recessed Reset button
while applying power to the device.
The device reverts to the factory default
firmware for a single power cycle. All user files
and settings are maintained.
NOTE: After this reset, update the
device with the latest firmware
version. Do not operate the
device with the firmware version
that results from this reset.
NOTE: If this reset was made by mistake
or is no longer desired, cycle power
to the device again to restore the
firmware version running prior to the
reset.
The device reverts all settings to the default
values except:
Reset Factory Defaults
• IP related settings
(mode 3)
Resets all device settings to
Hold down the Reset button (for about • User-loaded files and configurations
default values but retains
3 seconds) until the Reset LED blinks
NOTE:
user-loaded files and IP settings.
once. Then, press the Reset button
• This mode does not affect
again momentarily (<1 second).
NOTE: This reset is the
passwords.
equivalent of SIS command
• The Reset LED blinks four times in
ZXXX (see page 39)
quick succession during the reset,
then remains on.
IP Settings Reset
(mode 4)
Resets the IP settings back to
factory defaults.
Reset to Factory Defaults
(mode 5)
Resets the device to default
configuration.
NOTE: This reset is the
equivalent of SIS command
ZQQQ (see page 39)
Hold down the Reset button for
about 6 seconds until the Reset LED
blinks twice (once at 3 seconds, then
twice at 6 seconds). Then, within one
second, press the Reset button again
momentarily (for <1 second).
NOTE: Nothing happens if the
button is not pressed within one
second.
The device reverts IP settings to the default
values.
• ARP capability is enabled.
• IP address, subnet mask, gateway address,
and port mapping reset to the default value.
• DHCP is enabled for LAN A, and disabled
for LAN B.
• Events are disabled.
NOTE: The Reset LED blinks four times
in quick succession during the reset,
then remains on.
The device reverts user settings to the factory
Hold down the Reset button for about default values (firmware excluded).
9 seconds until the Reset LED blinks
• All user modifiable configuration is reset
three times (once at 3 seconds, twice
to default values, including IP settings and
at 6 seconds, and thrice at 9 seconds).
real-time adjustments.
Then, within one second, press the
• All user loaded files are deleted.
Reset button again momentarily (for
<1 second).
NOTE:
• Admin password resets to extron
NOTE: Nothing happens if the
button is not pressed within one
second.
• The Reset LED blinks four times in
quick succession during the reset,
then remains on.
ShareLink Pro 1000 • Installation
7
Front Panel Features and Cabling
INPUT
OUTPUT
HDMI
CONFIG
B
A
Figure 5.
A
B
C
SIGNAL
HDMI
WINDOW
HDMI
PASS-THROUGH
C
DECODER
HDCP
D
USB
1
HD WIN
STANDBY
SCREEN
2
HD PASS
DECODER
ShareLink Pro 1000
E
F
Front Panel
Power LED indicator — Lights green when the unit is powered on.
Config USB port (future use)
HDMI input selection buttons — Use these buttons to select between HDMI window
mode and pass-through mode. These modes determine how the HDMI input is
presented on the output (see below for details).
NOTE:
•
Selection of one mode deselects the other mode.
HDMI Window button – Activates HDMI window mode, which displays the HDMI
input source in addition to or alongside any content currently being shared by client
devices.
PRELIMINARY
NOTE: Maximum output resolution for this mode is 4K @ 30Hz.
•
HDMI Pass-Through button – Activates HDMI pass-through mode, which routes
the HDMI input signal directly to the HDMI output unaltered. In this mode, neither
the status bar nor decoder input streams are shown on the output.
NOTE: Maximum output resolution for this mode is 4K @ 60Hz.
D
E
Input LED indicators:
•
HDMI Signal LED – Lights green when an HDMI signal is detected.
•
Decoder Signal LED – Lights green when one stream is detected. Flashes green
when more than one stream is detected at the same time.
•
HDCP LED – Lights green when the source signal is encrypted. Turns off when
input signal is not encrypted or when HDCP authorization is disabled.
Output LED indicators — These LEDs light green when the source signals are present
and active on the output.
•
HD Win – Lights green when the HDMI source is active on the output in HDMI
window mode. Lights amber if HDMI pass-through mode is activated after originally
being in window mode.
•
Decoder – Lights green when at least one stream is active on the output. Lights
amber if HDMI pass-through mode is activated after at least one stream was active
on the output.
•
Standby Screen – Lights green when the standby screen is active on the output.
Lights amber if HDMI pass-through mode is activated while the ShareLink Pro
output displays the standby screen.
NOTE: The standby screen images are displayed only when HDMI and decoder
sources are not active.
•
F
HD Pass – Lights green when the HDMI source is active on the output in passthrough mode.
USB ports (future use)
ShareLink Pro 1000 • Installation
8
Using the Standby Screen
Once the ShareLink Pro 1000 is connected and powered on, the standby screen appears
on the display:
PRELIMINARY
1
2
Figure 6.
3
Standby Screen
1
IP Address A and IP Address B — Use this IP address to identify and access the
ShareLink Pro 1000 during connection and to download the ShareLink Pro client
software.
2
Hostname — Use this hostname to identify and access the ShareLink Pro 1000 during
connection.
3
Login code — Use this code to connect to the ShareLink Pro 1000 using the software.
This code can be customized or disabled via the Product Configuration Software (PCS).
NOTE:
• The standby screen background can be changed using PCS. For best results,
make sure the desired background image matches the display output resolution.
• The status bar at the bottom of the standby screen (showing the IP addresses,
hostname, and login code) is overlaid over the background image. Ensure that this
portion of the background image does not contain important information as it will
be covered by the status bar.
ShareLink Pro 1000 • Installation
9
Operation Using a
Computer
Users can present from a Windows or Mac computer using the ShareLink Pro 1000
software. This section covers the following:
•
Connecting a Computer to the ShareLink Pro 1000
•
Downloading the ShareLink Pro 1000 Software
•
Using the ShareLink Pro 1000 Software
•
Using the Embedded Web Page
PRELIMINARY
Connecting a Computer to the ShareLink Pro 1000
There are two ways to connect a computer to the ShareLink Pro 1000:
• Wirelessly, through an external WAP
• Wired through a network device
See the following instructions for your preferred connection method.
Connecting through an External WAP
1. Ensure that the external WAP and the ShareLink Pro 1000 are
wired to the same network.
2. Ensure that the ShareLink Pro 1000 is powered on and that
wireless network capability is enabled on your computer.
3. Open the wireless networks on your PC and connect to the
external WAP.
Connecting through a Network Hub, Switch, or Router
1. Ensure that your computer is connected to the network through a hub, switch, or router.
2. Connect the RJ-45 connector of the ShareLink Pro 1000 to the network device using
an RJ-45 cable.
Downloading the ShareLink Pro 1000 Software
The ShareLink Pro 1000 software can be downloaded from the embedded web page or
from the Extron website. Follow the instructions below for your preferred download method.
NOTE: For other details on the embedded web page, see Using the Embedded Web
Page on page 15.
Downloading the software from the embedded Web pages
1. Ensure that your computer is connected to the ShareLink Pro 1000 device, either
through Wi-Fi or through a physical network connection. The computer and the
ShareLink Pro 1000 must be on the same network.
2. Open your web browser and enter the ShareLink Pro IP address into the browser.
NOTE: The IP address is shown on the standby screen (see figure 6, 1 on page 9).
ShareLink Pro 1000 • Operation Using a Computer
10
The ShareLink Pro 1000 landing page opens on the browser:
Mac users:
Windows users:
Figure 7.
ShareLink Pro Landing Page
3. Mac users: Follow the instructions on the landing page.
Windows users: Click Download, and submit any required information to run the
executable (.exe) file.
NOTE: Windows users:
PRELIMINARY
• If audio configuration is required, the ShareLink Pro
software displays the notification shown at right.
Click Yes to allow the ShareLink Pro software to
make the necessary audio configuration.
• If an audio driver is required, the software will also
ask for permission to install the Extron virtual audio
driver. If you choose not to install the driver, you may
do so later by clicking the information icon on the
Share Screen (see figure 11, 6, on page 13).
Downloading the software from the Extron website
1. On the Extron website, go to the Download tab and click Software (see figure 8, 1).
Figure 8.
Download Page on the Extron Website
2. Click the S link (see figure 9, 1).
1
2
Figure 9.
Software Download Link
3. Locate the ShareLink Pro software and click the Download link (2).
ShareLink Pro 1000 • Operation Using a Computer
11
4. Submit any required information to start the download. Note where the file is saved.
5. Open the saved executable (.exe) file.
6. Follow the instructions that appear on the screen to install the program.
Using the ShareLink Pro 1000 Software
Connecting to the ShareLink Pro
If the software is not yet connected to the ShareLink Pro device, follow these steps:
1. Open the ShareLink Pro 1000 software. The software searches for available devices on your
network and lists them in the All panel.
PRELIMINARY
2. Click the desired ShareLink Pro 1000 device (see the standby screen for the device name).
Figure 10.
ShareLink Pro Devices List
NOTE:
• If your ShareLink unit is not listed, click the refresh button (
).
• If the device is still not listed, go to the Manually Added tab and select the
add ( ) icon. Enter the hostname or IP address as instructed on the app screen.
3. When prompted, enter the login code and click Connect.
NOTE: The login code is shown on the standby screen (see figure 6 on page 9).
When connection is established, the Share screen appears (see figure 11 on the next page).
ShareLink Pro 1000 • Operation Using a Computer
12
Presenting content
Use the Share screen to present your computer screen on the display device.
NOTE:
• Up to four presenters can stream content simultaneously. The ShareLink Pro
automatically arranges the incoming presentations side by side on the display.
• A moderator can control the content presented by participants during a session
(see Moderating a Presentation on the next page for details).
5
4
6
1
3
2
PRELIMINARY
Figure 11. Share Screen
1
Mirror Screen — Click this button to automatically mirror your computer screen on the
display device. Select Stop Presenting to stop the presentation.
2
Mirror Application — Click this button to open a sub-menu, showing all the programs
and applications currently running on your computer. Select a program or application to
automatically mirror it on the display.
3
Share Image or Video — Click this button to navigate to a specific video or image file
on your computer. Double-click the video or image file to present it on the display.
NOTE:
The following file formats are supported:
• Image: BMP, JPG, PNG, TIFF
• Video: 264, AVI, M2T, M2TS, M4V, MKV, MOV, MP4, MPG, SDP, TS
The following codecs are supported:
• Video: MPEG-2, MPEG4/XviD (Simple Profile), H.264 (Baseline, Main, High,
Stereo SEI Profile), VC1 (Simple, Main, Advanced Profile), WEBM VP8, MJPEG
VP8 (Mirror Screen feature only)
• Audio: AAC-LC (MPEG-2 part 7, MPEG-4 part 3, sub part 4 and part 14,
MP4 mono or stereo audio, max 384 kbps)
PCM mono or stereo 16 kHz to 96 kHz, 16-bit to 32-bit
OPUS (Mirror Screen feature only)
4
5
View Presentation — Click this tab to view the ongoing presentation on your screen.
Disconnect — Click this tab to see these disconnection options:
• Disconnect from Device - Click this button to
disconnect from the ShareLink Pro.
•
6
Disconnect Everyone & End Session - Click
this button to clear all shared content from the output
and disconnect all users from the ShareLink Pro.
Information — This button is only shown if an appropriate audio driver has not been
installed. Click this button and follow the on-screen instructions to install the driver.
ShareLink Pro 1000 • Operation Using a Computer
13
Moderating a Presentation
The ShareLink Pro 1000 default collaboration mode (“Run-Time” mode) allows a user to
display content as a participant, or to control the presentation as a moderator. In this mode,
everyone in the session starts as a participant, but a user may choose to take over as
moderator.
A moderator can accept or decline participants, stop shared content, and remove active
participants from a session. Follow the instructions below to moderate a presentation.
NOTE: The following instructions apply only when the ShareLink Pro is set to Run-Time
mode (the default setting). Run-Time mode can be disabled via PCS, and changed to
either of the following modes:
• Full Control - No limitations to controls or sharing
• Moderate - Moderator manages access and sharing
1. Open the software menu by clicking the menu icon (see 1 below), and click
Moderate (2).
PRELIMINARY
1
2
Figure 12.
ShareLink Pro Software Menu
2. Click Enable Moderate. The Manage page appears on the software menu as shown
below:
2
1
Figure 13.
1
2
ShareLink Pro - Manage Page
Participant tab — Use this section to manage session participants as follows:
•
Pending (left) panel: Accept or decline pending participants listed in this panel.
•
Connected (right) panel: Disconnect current participants by clicking
Disconnect next to the applicable participant.
Content tab — Use this section to stop the current presentation or content.
ShareLink Pro 1000 • Operation Using a Computer
14
Using the Embedded Web Page
Viewing a Presentation using WebShare
The WebShare feature, available in the embedded web page, allows audience members
to view a presentation on their computers or mobile devices through a web browser. The
presenter may broadcast the presentation so that the image shown on the display can be
viewed remotely.
NOTE: This feature can be disabled using PCS, or a password requirement can be set for
using this feature.
Audience members must follow these steps to watch the presentation:
1. Open a web browser on the computer or mobile device, and enter the IP address of the
ShareLink Pro 1000. The landing page opens as shown below.
PRELIMINARY
2. Click View in Webshare (see 1, below). The presentation page opens in the web
browser.
1
Figure 14.
ShareLink Pro Landing Page
Using the Admin Page
To access the ShareLink Pro admin pages,
1. Click the settings icon on the top right corner (see 1 below).
1
Figure 15.
ShareLink Pro Landing Page
2. Enter the user name and password, and click Login.
•
Default user name: admin
•
Default password: extron
NOTE: The factory configured password for this device has been set to the device
serial number. Passwords are case sensitive. Performing a Reset to Factory
Defaults (see page 7) sets the password to extron.
ShareLink Pro 1000 • Operation Using a Computer
15
The admin page contains the following panels:
PRELIMINARY
Figure 16. ShareLink Pro 1000 Admin Page
•
Device Info — Use this panel to change the device hostname. Click Edit to enter a
new hostname, and click Save.
•
Device Status — Click Edit to change the device time, date, and timezone. Click
Sync to PC to automatically sync the device to the PC timezone.
•
Firmware — Use this panel to update the device firmware:
1. Click Select File to browse to the firmware file.
NOTE: The latest firmware file can be downloaded from the Extron website (see
Firmware Download on page 42).
2. Select the firmware file, and click Update.
•
Network Settings — Click Edit to change the device name and the network
settings (IP address, subnet, and gateway IP address) for the LAN port.
•
Roles and Permissions — Click Edit to change the following passwords:
NOTE: The factory configured password for all accounts have been set to the
device serial number. Passwords are case sensitive. Performing a Reset to
Factory Defaults (see page 7) sets the password to the defaults shown below.
•
Admin password (default: extron) — This password is used for accessing the
admin page.
•
Moderator password (default: moderate) — This password is required to
moderate a session.
•
Participant password (default: no password) — This password is required to
participate in a session.
Enter and confirm the new password, and click Save.
ShareLink Pro 1000 • Operation Using a Computer
16
Operation Using a
Mobile Device
The ShareLink Pro 1000 Mobile App is supported by Android and Apple mobile
devices, including iPad and iPhone. It allows users to present photos, web pages, device
screenshots, and the device camera (see instructions below).
The ShareLink Pro 1000 also supports screen mirroring for Apple devices.
PRELIMINARY
This section covers the following:
•
Downloading the ShareLink Pro 1000 App
•
Using the ShareLink Pro 1000 App
•
Using iOS Screen Mirroring
Downloading ShareLink Pro 1000 App
Follow these steps to download the ShareLink Pro 1000 mobile app:
1. Ensure that the ShareLink Pro is powered and connected to the network.
2. Open the Wi-Fi networks list on your device and connect to an external WAP that is on
the same network as the ShareLink Pro. Ensure that the WAP and the ShareLink Pro
are wired to the same network.
3. Navigate to the ShareLink Pro landing page (see figure 17) by entering the device IP
address into a browser on the mobile device (see the standby screen for the
ShareLink Pro IP address).
Figure 17.
ShareLink Pro Landing Page
4. Select Download. The ShareLink Pro app download page opens on the app store for
your device.
5. Install the app on your mobile device.
ShareLink Pro 1000 • Operation Using a Mobile Device
17
Using the ShareLink Pro 1000 App
Connecting to a ShareLink Pro Unit
Once the ShareLink Pro 1000 app is installed on the device, follow these steps to connect to
the ShareLink Pro:
1. Ensure that the ShareLink Pro is powered and connected to the network.
2. Open the Wi-Fi networks list on your device and connect to an external WAP that is on
the same network as the ShareLink Pro. Ensure that the WAP and the ShareLink Pro are
wired to the same network.
3. Open the ShareLink Pro 1000 app and select the desired unit from the list (see the
standby screen to verify the device hostname and IP address).
PRELIMINARY
NOTE: To refresh, drag down and release the list. If the unit is not listed, go to the
Manually Added tab and select the add ( ) icon. Enter the hostname or IP
address as instructed on the app screen.
Figure 18.
ShareLink Pro Devices List
4. When prompted, enter the login code shown on the standby screen.
5. When connection is established, the app shows the Share screen (see the next page).
ShareLink Pro 1000 • Operation Using a Mobile Device
18
Presenting Content
The Share screen contains the following options to present content:
NOTE:
• Up to four presenters can stream content simultaneously. The ShareLink Pro
automatically arranges the incoming presentations side by side on the display.
• A moderator can control the content presented by participants during a session
(see Moderating a Presentation on page 14 for details).
1
2
3
PRELIMINARY
4
5
1 Mirror Screen – Click this button to automatically mirror your device screen on the
display device. Select Stop Presenting to stop the presentation.
NOTE: For iOS devices, follow the on-screen instructions for mirroring the device
screen, or see Using iOS Screen Mirroring on page 21.
2 Share Image or Video – Click this button to browse to a specific video or image file
on your device. Select the video or image file to present it on the display.
3 Share with Camera – Click this button to share an image taken by the device camera.
NOTE: For iOS devices, a Share Website option is also available to share the
device web browser.
4 View – Click this tab to view the ongoing presentation on your screen.
5 End – Click this tab to disconnect from the ShareLink Pro device.
ShareLink Pro 1000 • Operation Using a Mobile Device
19
App Menu
Press the menu icon ( ) on the top right corner to see the following options:
1
2
3
4
5
6
PRELIMINARY
Figure 19. App Menu
1
2
Edit Profile — Select this option to edit your Username and Login Settings.
3
Display Power — This option opens a page with two buttons (ON and OFF). If the
display connected to the output of the ShareLink Pro supports CEC, the ON and OFF
buttons may be used to send out unidirectional Power ON and Power OFF commands
to the display via CEC.
4
About — Select this option to see the app version number, Licenses, Terms of Use,
and Privacy Policy.
5
Walkthrough — Select this option to see the introductory walkthrough that is shown
when the app is first installed.
6
Disconnect — Select this option to disconnect from the ShareLink Pro.
Moderate — Select this option to enable Moderator mode (see Moderating a
Presentation on page 14 for details).
ShareLink Pro 1000 • Operation Using a Mobile Device
20
Using iOS Screen Mirroring
This feature allows iOS device screens to be mirrored onto the display.
1. Ensure that the ShareLink Pro 1000 is powered and connected to the network.
2. Connect your device to the ShareLink Pro 1000 through Wi-Fi (see step 2 of
Connecting to a ShareLink Pro Unit on page 18).
3. Open the iOS device control center and select Screen Mirroring (see 1, below).
NOTE: Options may look different depending on the iOS version.
PRELIMINARY
1
The discovered devices list appears as shown at right.
4. Select your ShareLink Pro device from the discovered
devices list.
If prompted for a code (as shown below), enter the
ShareLink Pro login code (as shown on the standby
screen), and press OK.
The device screen is immediately mirrored onto the display.
To stop presenting the device screen, select Stop Mirroring (see 2, below).
2
ShareLink Pro 1000 • Operation Using a Mobile Device
21
SIS Configuration
and Control
This section contains SIS communication details and SIS commands and responses for the
ShareLink Pro 1000. Topics in this section include:
•
Host Device Connection
•
SIS Overview
•
Command and Response Tables for SIS Commands
Host Device Connection
PRELIMINARY
Use a connected computer running an SSH client such as PuTTY to send and receive SIS
commands and responses.
Use port 22023 for connection to the ShareLink Pro when using a control system. Enter the
admin username and password (default password: extron) when prompted.
NOTE: The factory configured password for all accounts have been set to the device
serial number (passwords are case sensitive). Performing a Reset to Factory
Defaults (see page 7) sets the password to extron.
SIS Overview
Host and Device Communication
SIS commands consist of one or more characters per field. No special characters are
required to begin or end a command sequence. When the ShareLink Pro determines that a
command is valid, it executes the command and sends a response to the host device. All
responses from the device to the host end with a carriage return and a line feed
(CR/LF = ]), which signals the end of the response character string. A string is one or more
characters.
Error Responses
When the ShareLink Pro receives an SIS command and determines that it is valid, it
performs the command and sends the corresponding response to the host device. If the
command is determined invalid or contains invalid parameters, the device returns an error
response to the host. The error response codes are:
E10
E11
E13
E14
E17
E22
E24
= Invalid command
= Invalid preset number
= Invalid parameter
= Not valid for this configuration
= Invalid command for signal type
= Busy
= Privilege violation
ShareLink Pro 1000 • SIS Configuration and Control
22
Command and Response Tables Overview
The command and response tables for SIS commands list the commands the device
recognizes as valid, the responses returned to the host, a description of the command
function or results of executing the command, and some examples of commands in ASCII.
NOTE: Upper and lowercase text can be used interchangeably unless otherwise stated.
Symbol Definitions
The table below shows the hexadecimal equivalent of ASCII characters used in the
command and response tables. Hexadecimal values include two digits. The following
symbols are commonly used throughout the command and response tables.
ASCII and Hexadecimal Conversion Table
Second Hexadecimal Digit
1
2
3
4
5
6
7
8
9
0
First Hexadecimal Digit
PRELIMINARY
0
A
B
C
D
E
F
.
/
}
LF
E
1
2
•
3
0
1
2
3
4
5
6
7
8
9
:
;
<
=
>
?
4
@
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
5
P
Q
R
S
T
U
V
W
X
Y
Z
[
\
]
^
_
6
`
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
7
p
q
r
s
t
u
v
w
z
y
z
{
|
}
~
!
“
#
$
%
&
‘
(
)
*
+
,
-
] = Carriage return and line feed (LF)
} = Carriage return with no line feed
|
=
Pipe (can be used interchangeably with the } character).
• = Space
E = Escape key
W
=
Can be used interchangeably with the E character.
0 = HDMI window not displayed 1 = HDMI window displayed
X! = Input window status
X@ = Input signal
0 = No input signal detected
1 = Input signal detected
X# = HDMI Input Signal Detected Rate (Ex: 1920x1080@60.00Hz); no signal = 0000x0000@00.00Hz
X$ = Video format
0 = No signal, 1 = DVI, 2 = HDMI
X% = EDID table slot
Ex: 1920x1080@60.00Hz
X^ = Native resolution & refresh rate
X& = EDID data in HEX
X* = Output rate (see table on page 27)
X( = Output sync mode
0 = Sync always active (default)
1 = No signal present timer, disable output
2 = Inactivity timer, disable output
X1) = Time out duration
0-999999 (1 second increments)
1000000 = Never times out
Default = 30 seconds
X1! = Output sync mode status
0 = Active input detected; timer not running
1 = No active input; timer is running; output sync still active
2 = No active input; timer has expired; output sync disabled
ShareLink Pro 1000 • SIS Configuration and Control
23
PRELIMINARY
X1@ = Color bit depth
X1# = Output video format
0 = Auto mode (default) 1 = Force 8-bit
X1$ = HDCP status
0 = Not connected
1 = Not HDCP Encrypted
2 = HDCP Encrypted
X1% = HDCP authorized status
0 = HDCP authorize off
1 = HDCP authorize on (default)
X1^ = HDCP mode
0 = Follow input (default)
1 = Always encrypt
X1& = HDCP notification
0 = Black screen
1 = Green screen (default)
X1* = Video mute status
0 = Unmute (default)
1 = Mute video
2 = Mute sync
X1( = Audio mute status
X2! = Input type
0 = Unmute (default)
1 = HDMI
3 = Airplay streams
X2@ = Input aspect ratio setting
X2# = Volume adjustment range
1 = Fill 2 = Follow (default)
X2% = Contact closure input
1 = Contact closure input 1
3 = Contact closure input 3
2 = Contact closure input 2
4 = Contact closure input 4
X2^ = Tally output
1 = Tally output 1
3 = Tally output 3
2 = Tally output 2
4 = Tally output 4
X2& = Contact/tally state
0 = Off (open)
1 = On (closed)
X2* = Executive mode
0 = Off (default)
1 = On
X3) = Unit name
Alpha-numeric up to 63 characters. No blanks, spaces, or
special characters except hyphen (-).
X3! = Default unit name
Alpha-numeric name. ShareLink-Pro-xx-xx-xx
(where xx-xx-xx is the last six digits of the unique MAC
address).
0
2
4
6
= Auto (default)
= HDMI RGB 4:4:4 Full
= HDMI YUV 4:4:4 Limited
= HDMI YUV 4:2:0 Limited
1 = DVI RGB 4:4:4 Full
3 = HDMI RGB 4:4:4 Limited
5 = HDMI YUV 4:2:2 Limited
1 = mute
2 = Decoder (for all decoder streams)
4 = Uploaded image/video content
-100 to 0 = (default is -30dB)
X3@ = Firmware version (Ex: 1.00)
X3# = Firmware version and build version (Ex: 1.00.0010)
X3$ = Internal temperature (2 digits, °C)
X3% = Verbose response mode
0 = Clear (none) (default), 1 = Verbose mode,
2 = Tagged responses, 3 = Verbose + tagged responses
X3^ = Layout mode
X3& = Current layout number (1-15)
X3* = HDMI input mode
X3( = Apple screen mirroring mode
X4) = HDMI controls setting
X4! = Client app controls label
X4@ = Access mode
1 = Layout group #1 (default)
3 = Layout group #3
5 = Layout group #5
0 = Disabled
0 = Disabled
0 = Disabled
2 = Layout group #2
4 = Layout group #4
1 = Enabled (default)
1 = Enabled (default)
1 = Enabled (default)
UTF-8 characters permitted, maximum of 16 characters
1 = Full control 2 = Moderated 3 = Run-time (default)
ShareLink Pro 1000 • SIS Configuration and Control
24
X4# = Run time access mode
X4$ = Confirmation code mode
X4% = Login key code
X4^ = Random code interval
1 = Full control 2 = Moderated
0 = None
1 = Fixed
2 = Random (default)
Four digit value (default = 0000)
Four digit value (1 to 9998) in minutes
Default = 9999
= No access (disabled)
= No prompt for password (default)
= Custom password
= Follow confirmation code
X4& = WebShare password option
0
1
2
3
X4* = Status bar mode
0 = Never shown 1 = Always shown (default)
2 = Not shown only when one content is shared
X4( = Label
1 = Hostname, 2 = IP address A, 3 = IP address B, 4 = Login
code
5 = Custom message, 6 = Dynamic notifications/messages
X5) = Label value (max 128 characters)
0 = Hide 1 = Show (default)
X5! = Label visibility setting
1 = English (default)
2 = French
X5@ = Language
PRELIMINARY
4 = Spanish
5 = Chinese
3 = German
6 = Japanese
X5# = Still image transition effect
0 = Cut (default) 1 = Fade
X5$ = Still image transition time
X5% = Time between still image
500 to 3000ms increments (default = 1000ms)
1000 to 60000ms in 1ms increments (default = 10000ms)
sequences
X5^ = Gallery setting
X5& = Port mode
1 = Standby image gallery
2 = Connected image gallery
X5* = Baud rate
1200, 1800, 2400, 3600, 4800, 7200, 9600, 14400,
19200, 28800, 38400, 57600, 115200 (9600 = default)
X5( = Parity
Odd, Even, None, Mark, Space (only the first letter is required;
None = default)
X6) = Data bits
X6! = Stop bits
X6@ = Port timeout
7 or 8 (8 = default)
0 = disabled
1 = Built-in control (default)
2 = RS-232 Over LAN Pass-Thru
1 or 2 (1 = default)
1 (10 seconds) to 65000 (650,000 seconds)
Default is 30 (300 seconds)
X6# = Start Point for UART port
(Default = 2001)
X6$ = Connection ID (10 digits)
X6% = User name (apha-numeric text)
X6^ = Stream ID (10 digits) (if connection is not streaming, this will be empty)
X6& = Content type (example: HDMI, App Window, AirPlay, etc)
X6* = Connection approved (0 = pending, 1 = approved)
X6( = X: x position of the window as a percentage of the screen width times 100
X7) = Y: y position of the window as a percentage of the screen height times 100
X7! = W: width of the window as a percentage of the screen width times 100
X7@ = H: height of the window as a percentage of the screen height times 100
X7# = Connection age (in seconds)
X7$ = Total number of users connected (integer – maximum 64)
0 = disabled
X7% = Echo status
1 = enabled (default)
ShareLink Pro 1000 • SIS Configuration and Control
25
Command and Response Tables for SIS Commands
Command
ASCII Command
Response
Pips1]
View HDMI window input
E 1PIPS}
E 0PIPS}
E PIPS}
Select HDMI pass-through input
1!
De-select HDMI pass-through input
0!
View HDMI pass-through input
!
Video input selection
Select HDMI window input
De-select HDMI window input
(Host to Device)
Query HDMI input signal detected
rate
E 1LS}
View detected format
1*\
Query HDMI input signal presence
(Device to Host)
Additional Description
Pips0]
X!]
In1]
In0]
X!]
InX!]
X#]
In01•X#]
X$]
Vtyp1*X$]
X@]
E 0LS}
Verbose mode 2/3
Verbose mode 2/3
View video format on HDMI input
Verbose mode 2/3
View HDMI signal presence
PRELIMINARY
Input EDID (HDMI)
Import EDID (.bin) to input (store)
slot
Export EDID (.bin) to PC
View EDID native resolution
View/Read EDID of input in Hex
format
KEY:
X! = Input window status
X@ = Input signal
X# = HDMI Input Signal Detected Rate
X$ = Video format
X% = EDID table slot
X^ = Native resolution & refresh rate
X& = EDID data in HEX
E IX%,<filename>
EDID}
E EX%,<filename>
EDID}
E NX%EDID}
E R1EDID}
EdidIX%]
Import EDID from <filename> to
input slot X%
EdidEX%]
Export EDID from EDID table slot
X% to <filename>
X^]
View native resolution and refresh
rate of EDID from EDID table slot
X%. (Ex: 1920x1080@60.00Hz)
EdidNX%*X^]
Verbose mode 2/3
X&]
EdidR1*X&]
Verbose mode 2/3
0 = HDMI window not displayed 1 = HDMI window displayed
0 = No input signal detected
1 = Input signal detected
(Ex: 1920x1080@60.00Hz); no signal = 0x0@0Hz
0 = No signal, 1 = DVI, 2 = HDMI
Ex: 1920x1080@60.00Hz
ShareLink Pro 1000 • SIS Configuration and Control
26
Output Rate
Set output rate
E 1*X*RATE}
E 1RATE}
View output rate
Rate1*X*]
Set output rate
X*]
View output rate
Rate1*X*]
Verbose mode 2/3
KEY:
X* = Output rate (see the table below; default = 45).
PRELIMINARY
Resolution
23.98 Hz
24 Hz
25 Hz
29.97 Hz
30 Hz
50 Hz
59.94 Hz
60 Hz
640x480
10
800x600
11
1024x768
12
1280x768
13
1280x800
14
1280x1024
15
1360x768
16
1366x768
17
1440x900
18
1400x1050
19
1600x900
20
1680x1050
21
1600x1200
22
1920x1200
23
480p
576p
24
25
32
33
34
26
720p
29
30
31
1080i
35
36
37
1080p
38
39
40
41
42
43
44
45*
2K (2048x1080)
46
47
48
49
50
51
52
53
2048x1200
54
2048x1536
55
2560x1080
56
2560x1440
57
2560x1600
58
4K (3840x2160)
59
60
61
62
63
4096x2160
69
70
71
72
73
* = Default
ShareLink Pro 1000 • SIS Configuration and Control
27
Command
ASCII Command
(Host to Device)
Response
Additional Description
(Device to Host)
Video output sync control
Set output sync rate
E M1*X(SSAV}
SsavM1*X(]
Sets output sync mode
View output sync
mode
E M1SSAV}
X(]
View output sync mode
Set time out duration
E T1*X1)SSAV}
SsavT1*X1)]
View time out
duration
E T1SSAV}
X1)]
View screen saver
status
E S1SSAV}
SsavM1*X(]
SsavT1*X1)]
(Verbose mode 2/3)
Sets the time out duration to X1)
seconds
View current time out duration X1)
X1!]
(Verbose mode 2/3)
View the current screen saver status
status X1!
SsavS1*X1!]
(Verbose mode 2/3)
Color bit depth
Set video bit depth
E V1*X1@BITD}
BitdV1*X1@]
Query video bit depth
E V1BITD}
X1@]
View color bit depth
BitdV1*X1@]
(Verbose mode 2/3)
Vtpo1*X1#]
Sets output video format
X1#]
View output video format
Vtpo1*X1#]
(Verbose mode 2/3)
PRELIMINARY
Video output format
Set format
E 1*X1#VTPO}
View setting
E 1VTPO}
KEY:
X( = Output sync mode
0 = Sync always active (default)
1 = No signal present timer, disable output
2 = Inactivity timer, disable output
X1) = Time out duration
0-999999 (1 second increments)
1000000 = Never times out
Default = 30 seconds
X1! = Screen saver status
0 = Active input detected; timer not running
1 = No active input; timer is running; output sync still active
2 = No active input; timer has expired; output sync disabled
X1@ = Color bit depth
0 = Auto mode (default) 1 = Force 8-bit
X1# = Output video format
0
2
4
6
= Auto (default)
= HDMI RGB 4:4:4 Full
= HDMI YUV 4:4:4 Limited
= HDMI YUV 4:2:0 Limited
1 = DVI RGB 4:4:4 Full
3 = HDMI RGB 4:4:4 Limited
5 = HDMI YUV 4:2:2 Limited
ShareLink Pro 1000 • SIS Configuration and Control
28
Command
ASCII Command
Response
E S1*X1^HDCP}
E S1HDCP}
HdcpS1*X1^]
(Host to Device)
(Device to Host)
Additional Description
HDCP
Set HDCP mode
Query HDCP mode
HdcpS1*X1^]
(Verbose mode 2/3)
HDCP Authorized Device On
E E1*1HDCP}
HdcpE1*1]
HDMI input reports as an HDCP
Authorized Device
HDCP Authorized Device Off
E E1*0HDCP}
HdcpE1*0]
HDMI input reports as a non-HDCP
Authorized Device
Query HDCP Authorized Device E E1HDCP}
Status
X1%]
View HDCP authorized setting
HdcpE1*X1%]
(Verbose mode 2/3)
View input HDCP status
X1$]
View HDCP status on HDMI input
HdcpI1*X1$]
(Verbose mode 2/3)
X1$]
View HDCP status on HDMI output
HdcpO1*X1$]
(Verbose mode 2/3)
View output HDCP status
PRELIMINARY
X1^]
E I1HDCP}
E O1HDCP}
HDCP notification
Enable HDCP notification
E N1*1HDCP}
HdcpN1*1]
Disable HDCP notification
E N1*0HDCP}
HdcpN1*0]
Query HDCP notification
E N1HDCP}
X1&]
View current HDCP notification setting
HdcpN1*X1&]
(Verbose mode 2/3)
Video Mute
Mute video to black
1*1B/b
Vmt1*1]
Mute video on HDMI output
Mute sync and video
1*2B/b
Vmt1*2]
Mute sync and video on HDMI output
Video unmute
1*0B/b
Vmt1*0]
Unmute video on HDMI output
View video mute
1B/b
X1*]
View current video mute status
Vmt1*X1*]
(Verbose mode 2/3)
KEY:
X1$ = HDCP status
0 = Not connected
1 = Not HDCP Encrypted
2 = HDCP Encrypted
X1% = HDCP authorized status
0 = HDCP authorize off
1 = HDCP authorize on (default)
X1^ = HDCP mode
0
1
0
1
0
1
2
X1& = HDCP notification
X1* = Video mute status
= Follow input (default)
= Always encrypt
= Black screen
= Green screen (default)
= Unmute (default)
= Mute video
= Mute sync
ShareLink Pro 1000 • SIS Configuration and Control
29
Command
ASCII Command
Response
Additional Description
Mute audio output
1*1Z/z
Amt1*1]
Mute audio outputs (mutes both HDMI
and Analog audio)
Unmute audio output
1*0Z/z
Amt1*0]
Unmute audio outputs (unmutes both
HDMI & Analog audio)
View audio output mute
1Z/z
X1(]
View current audio mute status
Amt1*X1(]
(Verbose mode 2/3)
(Host to Device)
(Device to Host)
Output Audio Mute
Input aspect ratio (per input)
Set to FILL
EX2!*1ASPR}
AsprX2!*1]
Set input aspect ratio to FILL
Set to FOLLOW
EX2!*2ASPR}
AsprX2!*2]
Set input aspect ratio to FOLLOW
View aspect ratio setting
EX2!ASPR}
X2@]
AsprX2!*X2@]
View input aspect ratio setting
(Verbose mode 2/3)
PRELIMINARY
Analog Audio Output Volume
Specify volume
X2#V/v
VolX2#]
Set volume level. Response is 3 digits.
Ex: Vol-050
Increment volume
+V
VolX2#]
Volume level is X2#
Decrement volume
-V
VolX2#]
Volume level is X2#
View volume
V
X2#]
View volume level
KEY:
X1( = Mute status
X2! = Input type
X2@ = Input aspect ratio setting
X2# = Volume adjustment range
0 = Unmute (default)
1 = mute
1 = HDMI
1 = Fill 2 = Follow (default)
-100 to 0 = (default is -30dB)
ShareLink Pro 1000 • SIS Configuration and Control
30
Command
ASCII Command
Response
Additional Description
Contact/Tally Ports
Query contact closure
state
EX2%CNTC}
X2&]
CntcX2%*X2&]
X2&•X2&•X2&•X2&]
Cntc*X2&•X2&•X2&•X2&]
TalyX2^*X2&]
View contact X2% closure state
(Host to Device)
Query all contact
closure states
E CNTC}
Set tally output
EX2^*X2&TALY}
Query tally output
EX2^TALY}
Set all tally outputs
EX2&*TALY}
Query all tally outputs
E TALY}
PRELIMINARY
Front Panel Lockout
(Device to Host)
(Verbose mode 2/3)
View all contact closure states
(Verbose mode 2/3)
Set tally output X2^ state
X2&]
TalyX2^*X2&]
TalyX2&]
View tally output X2^ state
X2&•X2&•X2&•X2&]
Taly*X2&•X2&•X2&•X2&]
View all tally output states
(Verbose mode 2/3)
Set all tally output states to X2&
(Verbose mode 2/3)
Front panel executive
mode
X2*X
ExeX2*]
Lock/unlock front panel
View lockout status
X/x
X2*]
ExeX2*]
(Verbose mode 2/3)
KEY:
X2% = Contact closure input
1 = Contact closure input 1
3 = Contact closure input 3
2 = Contact closure input 2
4 = Contact closure input 4
X2^ = Tally output
1 = Tally output 1
3 = Tally output 3
2 = Tally output 2
4 = Tally output 4
X2& = Contact/tally state
0 = Off (open)
1 = On (closed)
X2* = Executive mode
0 = Off (default)
1 = On
ShareLink Pro 1000 • SIS Configuration and Control
31
Command
ASCII
Command
Response
Set unit name/
hostname
EX3)CN}
Ipn•X3)]
Set unit name/
hostname to default
E •CN}
Ipn•X3!]
Default = ShareLink-Pro-xx-xx-xx
(where xx-xx-xx is the last six digits of
the unique MAC address).
View unit name/
hostname
E CN}
X3)]
Ipn•X3)]
View unit name/hostname
(Device to Host)
Additional Description
(Host to Device)
Unit name
PRELIMINARY
Information
Information request
(View unit information)
(Verbose mode 2/3)
Info00*Frq X@•HdcpIX1$•HdcpOX1$•VmtX1*•AmtX1(•VolX2#]
I/i
Query firmware version Q/q
X3@]
View firmware version
Query firmware and
build version
*Q/q
X3#]
View firmware version and build version
Query internal
temperature
E 20STAT}
X3$]
Query internal temperature
20StatX3$]
(Verbose mode 2/3)
Query model name
1I/i
<model name>]
View model name
Inf01*<model name>]
(Verbose mode 2/3)
Query model
description
2I/i
Query part number
N/n
<model description>]
View model description
Inf02*<model desc.>]
(Verbose mode 2/3)
<part number>]
View part number
Pno<part number>]
(Verbose mode 2/3)
KEY:
X@ = Input signal
X1$ = HDCP status
0 = No input signal detected
X1* = Video mute status
0 = Unmute (default), 1 = Mute video, 2 = Mute sync
X1( = Audio mute status
0 = Unmute (default), 1 = Mute
X2# = Volume adjustment range
X3) = Unit name
-100 to 0 = (default is -30dB)
Alpha-numeric up to 63 characters. No blanks, spaces, or special
characters except hyphen (-).
X3! = Default unit name
Alpha-numeric name. ShareLink-Pro-xx-xx-xx (where xx-xx-xx
is the last six digits of the unique MAC address).
1 = Input signal detected
0 = Not connected, 1 = Not HDCP Encrypted, 2 = HDCP Encrypted
X3@ = Firmware version (Ex: 1.00)
X3# = Firmware version and build version (Ex: 1.00.0010)
X3$ = Internal temperature (2 digits, °C)
ShareLink Pro 1000 • SIS Configuration and Control
32
Command
ASCII Command
Response
E X3%CV}
E CV}
VrbX3%]
E X3^OMOD}
E OMOD}
OmodX3^*X3&]
(Host to Device)
Verbose mode
Set verbose mode
View verbose mode
(Device to Host)
Additional Description
X3%]
Output display layout
Set display layout mode
View display layout mode
X3^*X3&]
OmodX3^*X3&]
Auto-default to HDMI input
Set auto-default to HDMI input mode E X3*AUSW}
View auto-default to HDMI input
mode
AuswX3*]
E AUSW}
Apple screen mirroring
Set Apple Screen Mirroring
(Verbose mode 2/3)
X3*]
AuswX3*]
(Verbose mode 2/3)
E AX2(*X3(SHAR} SharAX2(*X3(]
View Apple Screen Mirroring
E AX2(SHAR}
X3(]
SharAX2(*X3(]
(Verbose mode 2/3)
PRELIMINARY
Enable/disable HDMI client app controls
Enable HDMI controls
E H1MODE}
ModeH1]
Disable HDMI controls
E H0MODE}
ModeH0]
View HDMI controls setting
E HMODE}
X4)]
ModeHX4)]
(Verbose mode 2/3)
HDMI client app controls label
Set client app HDMI controls label
E 1,X4!NI}
Nmi1,X4!]
Set label back to default (HDMI)
E 1,•NI}
Nmi1,HDMI]
View client app HDMI controls label
E 1NI}
X4!]
Nmi1,X4!]
(Verbose mode 2/3)
KEY:
X2( = LAN Port
X3% = Verbose response mode
X3^ = Layout mode
X3& = Current layout number (1-15)
X3* = HDMI input mode
X3( = Apple screen mirroring mode
X4) = HDMI controls setting
X4! = Client app controls label
1
0
2
1
3
5
= LAN Port A, 2 = LAN Port B
= Clear (none) (default), 1 = Verbose mode,
= Tagged responses, 3 = Verbose + tagged responses
= Layout group #1 (default)
2 = Layout group #2
= Layout group #3
4 = Layout group #4
= Layout group #5
0 = Disabled
1 = Enabled (default)
0 = Disabled
0 = Disabled
1 = Enabled (default)
1 = Enabled (default)
UTF-8 characters permitted, maximum of 16 characters
ShareLink Pro 1000 • SIS Configuration and Control
33
Command
Access modes
Set access mode
View access mode
ASCII Command
Response
Additional Description
E M X4@SHAR}
E MSHAR}
SharM X4@*X4#]
Set access mode
(Host to Device)
(Device to Host)
View confirmation-code
mode
E MPINC}
Set fixed login key code
E V X4%PINC}
X4@*X4#]
SharM X4@*X4#]
PincM X4$]
X4$]
PincM X4$]
PincV•X4%]
View current login key code
E VPINC}
X4%]
Set confirmation-code mode E M X4$PINC}
PincV•X4%]
Set random code interval
E IX4^PINC}
PincIX4^]
View random code interval
E IPINC}
X4^]
PRELIMINARY
PincIX4^]
Verbose mode 2/3
Verbose mode 2/3
Verbose mode 2/3
Verbose mode 2/3
Set WebShare password
option
E M X4&WBSH}
WbshM X4&]
View WebShare password
option
E MWBSH}
X4&]
Set WebShare password
E P<password>WBSH}
E P•WBSH}
WbshP]
WbshP****]
Default = webshare
E PWBSH}
****]
If password is not set to default
]
If password is set to default
Set WebShare password
back to default
View WebShare password
WbshM X4&]
Verbose mode 2/3
Verbose mode 2/3:
KEY:
WbshP****]
If password is not set to default
WbshP]
If password is set to default
X4@ = Access mode
1 = Full control 2 = Moderated 3 = Run-time (default)
X4# = Run time access mode
X4$ = Confirmation code mode
X4% = Login key code
X4^ = Random code interval
1 = Full control 2 = Moderated
0 = None
1 = Fixed
2 = Random (default)
Four digit value (default = 0000)
Four digit value (1 to 9998) in minutes
X4& = WebShare password option
Default = 9999 = random code generated after every collaboration session
(after the last user disconnects)
0 = No access (disabled)
1 = No prompt for password (default)
2 = Custom password
3 = Follow confirmation code
ShareLink Pro 1000 • SIS Configuration and Control
34
Command
Set password
ASCII Command
Response
E PSWD*<username>}
<current password>}
<new password>}
<new password>}
Pswd*<username>]
(Host to Device)
(Device to Host)
Additional Description
NOTES:
• The PSWD command must use the carriage return character (hex 0D) and not the pipe character (|) as
delimiters. This allows the pipe character to be part of a password, if desired.
• Password can be up to 128 characters. All human-readable characters are permitted. The password
cannot be a single space. Passwords are case-sensitive.
• The PSWD command will return E35 if the account <username> does not exist.
Standby Screen/Status bar configuration
Set status bar mode
E MX4*OSDL}
View status bar mode
E MOSDL}
OsdlMX4*]
X4*]
OsdlMX4*]
Set label
PRELIMINARY
View label
E LX4(*X5)OSDL}
E LX4(OSDL}
(Verbose mode 2/3)
OsdlLX4(*X5)]
X5)]
OsdlLX4(*X5)]
Show label and value
E VX4(*1OSDL}
OsdlVX4(*X5!]
Hide label and value
E VX4(*0OSDL}
OsdlVX4(*X5!]
Query label visibility
E VX4(OSDL}
X5!]
OsdlVX4(*X5!]
Set still image transition
effect
E EX5#SSHW}
SshwEX5#]
View still image transition
effect
E ESSHW}
X5#]
SshwEX5#]
Set still image transition time E TX5$SSHW}
SshwTX5$]
View still image transition
time
E TSSHW}
SshwTX5$]
Set duration between still
image sequences
E DX5%SSHW}
SshwDX5%]
View duration between still
image sequences
E DSSHW}
X5%]
KEY:
Set access mode
(Verbose mode 2/3)
(Verbose mode 2/3)
(Verbose mode 2/3)
X5$]
SshwDX5%]
(Verbose mode 2/3)
(Verbose mode 2/3)
X4* = Status bar mode
0 = Never shown 1 = Always shown (default)
2 = Not shown only when one content is shared
X4( = Label
1 = Hostname, 2 = IP address A, 3 = IP address B,
4 = Login code
5 = Custom message
X5) = Label value (max 128 characters)
X5! = Label visibility setting
X5# = Still image transition effect
X5$ = Still image transition time
X5% = Time between still image sequences
0 = Hide 1 = Show (default)
0 = Cut (default) 1 = Fade
500 to 3000ms increments (default = 1000ms)
1000 to 60000ms in 1ms increments (default = 10000ms)
ShareLink Pro 1000 • SIS Configuration and Control
35
Command
ASCII Command
Response
Set file path for Standby/
Connected Image Gallery
E PX5^,
<filepath>SSHW}
SshwPX5^,
<filepath>]
Set file path back to default
E PX5^,•SSHW}
SshwPX5^,•]
View file path for Standby/
Connected Image Gallery
E PX5^SSHW}
<filepath>]
(Host to Device)
(Device to Host)
Additional Description
SshwPX5^,
<filepath>]
(Verbose mode 2/3)
RS-232 Endpoint Control over LAN Port
Set RS-232 port mode
E O1*X5&LRPT}
LrptO1*X5&]
Set RS-232 port mode X5&
View RS-232 port mode
E O1LRPT}
X5&]
View the current RS-232 port mode
LrptO1*X5&]
(Verbose mode 2/3)
Cpn01•CcpX5*,
X5(,X6),X6!]
Set Serial Port Parameters
X5*,X5(,X6),X6!]
Cpn01•CcpX5*,X5(,
X6),X6!]
PmdX6#]
View Serial Port Parameters
Set serial port parameters
PRELIMINARY
View serial port parameters
E 1*X5*,X5(,
X6),X6!CP}
E 1CP}
Set UART start point
EX6#MD}
View UART start point
E MD}
KEY:
X6#]
PmdX6#]
(Verbose mode 2/3)
Set port number start point
View port number start point
(Verbose mode 2/3)
X5^ = Gallery setting
1 = Standby image gallery
2 = Connected image gallery
X5& = Port mode
0 = disabled
1 = Built-in control (default)
2 = RS-232 Over LAN Pass-Thru
X5* = Baud rate
1200, 1800, 2400, 3600, 4800, 7200, 9600, 14400, 19200,
28800, 38400, 57600, 115200 (9600 = default)
X5( = Parity
X6) = Data bits
X6! = Stop bits
X6# = Start Point for UART port
Odd, Even, None, Mark, Space (only the first letter is required; None = default)
7 or 8 (8 = default)
1 or 2 (1 = default)
(Default = 2001)
ShareLink Pro 1000 • SIS Configuration and Control
36
Command
ASCII Command
(Host to Device)
Response
(Device to Host)
Additional Description
Connections
Query list of connected
user information
(up to 64 entries)
E L0SHAR}
X6$*X6%*X6^*X6&*X6**X6(*X7)*X7!*X7@*X7#]
...
X6$*X6%*X6^*X6&*X6**X6(*X7)*X7!*X7@*X7#]
X6$*X6%*X6^*X6&*X6**X6(*X7)*X7!*X7@*X7#]]
(Verbose mode 2/3):
SharLX6$*X6%*X6^*X6&*X6**X6(*X7)*X7!*X7@*X7#]
...
X6$*X6%*X6^*X6&*X6**X6(*X7)*X7!*X7@*X7#]
X6$*X6%*X6^*X6&*X6**X6(*X7)*X7!*X7@*X7#]]
Response example:
1406210687*user*1588900067*example_img.jpg*0*
1*0*5000*10000*7307]
PRELIMINARY
1842397516*Samsung*1982175097*example_img.jpg*0*
1*0*5000*10000*7307]
1995721384*Mike**0******6981]]
Query specific connected
user information
E LX6$SHAR}
X6$*X6%*X6^*X6&*X6**X6(*X7)*X7!*X7@*X7#]
(Verbose mode 2/3):
SharLX6$*X6%*X6^*X6&*X6**X6(*X7)*X7!*X7@*X7#]
Query total number of
users connected
E KSHAR}
X7$]
View total number of users
connected (max 64)
SharKX7$]
(Verbose mode 2/3)
KEY:
X6$ = Connection ID (10 digits)
X6% = User name (apha-numeric text)
X6^ = Stream ID (10 digits) (if connection is not streaming, this will be empty)
X6& = Content type (example: HDMI, App Window, AirPlay, etc)
X6* = Connection approved (0 = pending, 1 = approved)
X6( = X: x position of the window as a percentage of the screen width times 100
X7) = Y: y position of the window as a percentage of the screen height times 100
X7! = W: width of the window as a percentage of the screen width times 100
X7@ = H: height of the window as a percentage of the screen height times 100
X7# = Connection age (in seconds)
X7$ = Total number of users connected (integer – maximum 64)
ShareLink Pro 1000 • SIS Configuration and Control
37
Command
ASCII Command
Response
Additional Description
Force user to stop sharing
E SX6$SHAR}
SharSX6$]
Force user X6$ to stop sharing
content. If X6$ = 0, stop sharing all.
Force disconnect user
E DX6$SHAR}
SharDX6$]
Force disconnection of user X6$.
If X6$ = 0, disconnect all
Approve user connection
request (moderator mode only)
E CX6$*1SHAR}
SharCX6$*1]
Approve user request to connect
Reject user connection request
(moderator mode only)
E CX6$*0SHAR}
SharCX6$*0]
Reject user request to connect
Approve user share request
(moderator mode only)
E RX6$*1SHAR}
SharRX6$*1]
Approve user request to share
content
Reject user share request
(moderator mode only)
E RX6$*0SHAR}
SharRX6$*0]
Reject user request to share
content
(Host to Device)
(Device to Host)
SIS-over-SSH
NOTES:
PRELIMINARY
• The echo setting must match the type of SSH client used. With echo enabled (default), characters that
are typed into the client window (such as PuTTY) are echoed in the window along with the SIS response,
and are also sent to the server.
• With echo disabled, the characters are not echoed but are simply sent to the server.
• The echo setting applies only to current (not global) connection.
• Control systems should turn echo off after connecting.
Enable echo (default)
E 1ECHO}
Echo1]
Echo on: All data sent is echoed
back to the sender, followed by the
response.
Extra carriage returns may also be
received when echo is on.
Disable echo
E 0ECHO}
Echo0]
Echo off: only the response is sent
to the sender.
View echo status
E ECHO}
X7%]
View the echo setting
Set current port timeout
E 0*X6@TC}
Pti0*X6@]
View current port timeout
E 0TC}
X6@]
Pti0*X6@]
Set global port timeout
E 1*X6@TC}
Pti1*X6@]
View global port timeout
E 1TC}
X6@]
(Verbose mode 2/3)
KEY:
X6@ = Port timeout
X6$ = Connection ID (10 digits)
X7% = Echo status
1 (= 10 seconds) to 65000 (650,000 seconds)
(Default is 30 = 300 seconds = 5 minutes)
0 = disabled
1 = enabled (default)
ShareLink Pro 1000 • SIS Configuration and Control
38
Command
ASCII Command
Response
E 1BOOT}
Boot1]
E ZXXX}
Zpx]
(Host to Device)
(Device to Host)
Additional Description
Reboot
Reboot device
Reset
Reset to factory defaults
Reset all device settings to default
values, but retain user-loaded files
and IP settings.
NOTE: This mode does not affect passwords and IP related settings such as IP address, subnet mask,
gateway address, DHCP setting, and port mapping.
Erase all files from flash
memory
E ZFFF}
Zpf]
Erase all files from flash (user)
memory.
NOTE: This reset only removes files created in the user space, which includes those created by the backup
and restore functions, software configuration tools, image captures, user logo files, and other usersupplied HTML files. Space used by firmware for internal operations such as saving non-volatile settings
is not removed.
PRELIMINARY
Absolute reset, retaining
IP settings
E ZY}
Zpy]
Reset all device settings to default
values and delete user-loaded files,
but retain IP settings.
NOTE:
• This reset removes all device settings, including the file system and passwords, but retains IP settings
such as IP address, subnet mask, gateway address, DHCP setting, and port mapping (Telnet, Web,
and direct access) in order to preserve communication with the device. This reset is recommended
after a firmware update.
• Admin password resets to extron
IP system reset
E 1ZQQQ}
Zpq1]
Reset IP settings only.
Absolute system reset
E ZQQQ}
Zpq]
Reset all device and IP settings to
default values and delete userloaded files.
NOTE: Admin password resets to extron
ShareLink Pro 1000 • SIS Configuration and Control
39
Unsolicited Responses
Response
Description
(Device to Host)
Input selection and status Pips1]
HDMI window input is selected
Pips0]
HDMI window input is de-selected
In1]
HDMI pass-through input is selected
In0]
HDMI pass-through input is de-selected
In00•X@]
HDMI input signal presence changed
Reconfig]
Change of the input frequency
Detected format changed Vtyp1*X$]
Detected video format changed.
HDCP status
HdcpIX1$]
HdcpOX1$]
Change in the HDCP status of the HDMI input.
Hot plug
HplgO]
Contact closure status
CntcX2%*X2&]
Hot plug occurs on the local HDMI output.
Change in the state of a contact closure input (X2%)
Total number of users
connected
SharKX7$]
Unsolicited response sent upon detection of the following:
Change in the HDCP status of the HDMI output.
A new user has connected to the ShareLink Pro.
PRELIMINARY
A connected user has disconnected from the ShareLink Pro.
User changes
UserChg]
Unsolicited response sent upon detection of the following:
A connected user has started sharing content.
A connected user has stopped sharing content.
A user is requesting to connect to the ShareLink Pro (in
moderator mode only).
A connected user is requesting to share content (in moderator
mode only).
KEY:
X@ = Input signal
X1$ = HDCP status
X2% = Contact closure input
X2& = Contact/tally state
0 = No input signal detected
0
1
2
1
3
0
1
= Not connected
= Not HDCP Encrypted
= HDCP Encrypted
= Contact closure input 1
= Contact closure input 3
= Off (open)
= On (closed)
1 = Input signal detected
2 = Contact closure input 2
4 = Contact closure input 4
X7$ = Total number of users connected (integer – maximum 64)
ShareLink Pro 1000 • SIS Configuration and Control
40
Reference
Information
This section covers the following:
Mounting
Firmware Download
Firewall Traversal
Troubleshooting
•
•
•
•
Mounting
PRELIMINARY
The ShareLink Pro 1000 can be placed on a tabletop, or mounted in a rack or underneath
a desk.
NOTE: Do not block or restrict air ventilation holes on the top and sides of the
ShareLink Pro 1000.
Tabletop Mounting
Attach the provided rubber feet to the bottom four corners of the enclosure.
Furniture Mounting
Go to www.extron.com for a list of available furniture mounting kits. To install this device to
furniture, follow the mounting kit instructions.
Rack Mounting
UL Guidelines for Rack Mounting
The following Underwriters Laboratories (UL) guidelines are relevant to the safe installation of
this product in a rack:
•
Elevated operating ambient temperature — If the unit is installed in a closed or
multi-unit rack assembly, the operating ambient temperature of the rack environment
may be greater than room ambient temperature. Therefore, install the equipment in
an environment compatible with the maximum ambient temperature (TMA = +122 °F,
+40 °C) specified by Extron.
•
Reduced air flow — Install the equipment in the rack so that safe operation and
adequate air flow is provided to the unit.
•
Mechanical loading — Mount the equipment in the rack so that a hazardous
condition is not achieved due to uneven mechanical loading.
•
Circuit overloading — Connect the equipment to the supply circuit and consider the
effect that circuit overloading might have on overcurrent protection and supply wiring.
Consider the equipment nameplate ratings when addressing this concern.
ShareLink Pro 1000 • Reference Information
41
•
Reliable earthing (grounding) — Maintain reliable grounding of rack-mounted
equipment. Pay particular attention to supply connections other than direct
connections.
Rack Mounting Procedure
The ShareLink Pro 1000 can be mounted in a rack, using an optional Extron rack mounting
kit (see www.extron.com for part numbers). Follow the instructions provided with the kit.
Firmware Download
To download the latest firmware for the ShareLink Pro 1000:
PRELIMINARY
1. On the Extron website, www.extron.com, go to the Download tab and click Firmware
(see figure 20, 1).
Figure 20.
Firmware Link on the Download Tab
2. In the Download Center screen, navigate to the ShareLink Pro 1000 (see figure 21, 1).
1
2
Figure 21.
Firmware Download Center
3. Ensure the available firmware version is a later version than the current one on the
device, and click the Download link (2).
NOTE: The firmware release notes provide details about the changes between
different firmware versions. The file can be downloaded from the same page as the
firmware.
4. Submit any required information to start the download. Note where the file is saved.
NOTE: For instructions on loading new firmware on the device, see Firmware on
page 16.
ShareLink Pro 1000 • Reference Information
42
Firewall Traversal
PRELIMINARY
In order for the ShareLink Pro 1000 gateway to function correctly with the ShareLink Pro
applications, it is recommended that the following firewall rules be used to allow traffic to pass.
The table below details the ports and their functions.
Port
Type
Direction
Function
Open
Notes
53
UDP/
TCP
Both
DNS
Required
This port is used for communication
with a DNS server.
67
UDP
Both
DHCP
Required
This port is used for communication
with a DHCP server.
68
UDP
Both
DHCP
Required
This port is used for communication
with a DHCP server.
80
TCP
Both
HTTP
Required
This port is used to access the
default webpage.
123
UDP
Both
NTP
Required
This port is used for communication
with an NTP server.
161
UDP
Both
SNMP
Optional
This port is used for SNMP
management.
443
TCP
Both
HTTPS
Required
This port is used for accessing the
admin configuration webpage.
1041
UDP
Both
GVE Discovery
Optional
This port is used for discovery of
ShareLink Pro devices by GVE
software.
1230
UDP
Outbound
Discovery
Required
This port is used for discovery of
ShareLink Pro devices by software
client applications.
1231
UDP
Inbound
Discovery
Required
This port is used for discovery of
ShareLink Pro devices by software
client applications.
4502
TCP
Both
GVE
Optional
This port is used for GVE
management.
4503
TCP
Both
GVE
Optional
This port is used for GVE
management.
4522
TCP
Both
PCS file transfer
Required
This port is used for configuration.
4523
TCP
Both
PCS config.
Required
This port is used for configuration.
4534
TCP
Both
ID messaging
service
Optional
This port is used for Extron Control
System messaging.
5353
UDP
Both
Apple Screen
Mirroring
Discovery
Required
This port is used by Bonjour/Avahi
network discovery for Apple Screen
Mirroring discovery.
7000
TCP
Both
Apple Screen
Mirroring
Required
This port is used for Apple Screen
Mirroring.
7100
TCP
Both
Apple Screen
Mirroring
Required
This port is used for Apple Screen
Mirroring.
Required
These ports are used for streaming
video data to the ShareLink Pro.
Port is negotiated at run-time in the
range 1000 to 65384 (randomly).
100065384
UDP
Outbound
Video streaming
100065384
UDP
Outbound
Audio streaming
Required
These ports are used for streaming
audio data to the ShareLink Pro.
Port is negotiated at run-time in the
range 1000 to 65384 (randomly).
22023
TCP
Inbout
Control
Required
This port is used for controlling the
ShareLink Pro via SIS-over-SSH.
ShareLink Pro 1000 • Reference Information
43
Troubleshooting
The following table gives recommended actions to solve problems that may occur during
setup or operation. If the problem persists after performing the recommended action,
contact Extron Technical Support.
Problem
Actions
(Windows only)
Audio level lowers
while using the Mirror
Screen or Mirror
Application features
Open the Sound settings on your PC, and check the following:
• Check that Dolby Digital Audio is disabled in your PC's
Sounds settings as follows:
1. Open the Sounds settings and go to the Playback tab.
2. Right-click Speakers/Headphones and click
Properties.
3. Go to the Enhancements tab.
4. Make sure Dolby Digital Audio is disabled.
PRELIMINARY
• In the Communications tab, make sure the setting for
“When Windows detects communication activity” is
set to Do nothing.
(Windows only)
No audio for the
Mirror Screen or
Mirror Application
features
• Make sure that the ShareLink Pro application is not muted
in the PC’s volume mixer.
• In the Recording tab (within the PC’s Sounds settings),
make sure that Stereo Mix is enabled and set as default
device.
• In the Playback tab, check that Speaker is enabled and
set as default device.
• In the Recording and Playback tabs, check that the
ShareLink Pro Audio Driver is enabled.
• Download and install the ShareLink Pro 1000 software from
the Extron website (see page 10 for instructions).
(Windows only)
Extron Audio Driver
has no audio support
after being installed
• In the Recording and Playback tabs, check that the
ShareLink Pro Audio Driver is enabled and set as default
device when the ShareLink Pro application is running.
(iOS only)
The ShareLink Pro
device is not listed in
the Screen Mirroring
list of devices.
• Make sure the iOS device is on the same network as the
ShareLink Pro device.
4K/60 is not
outputting on 4K/60
capable display
• Test the connection using a shorter HDMI cable.
• Download and install the ShareLink Pro 1000 software from
the Extron website.
• In PCS, go to General Settings, then the Access/Role
Setup tab and make sure IOS Airplay is enabled.
• Make sure the specific network ports required for Apple
Screen Mirroring are open (see Firewall Traversal on the
previous page for port requirements).
• In PCS, go to EDID Minder. In the EDID Assignment panel,
make sure HDMI Pass-Through is set to 4K @60Hz.
• In PCS, go to Input/Output Config. In the Output
Configuration panel, set the Format to the appropriate
color space for the display.
ShareLink Pro 1000 • Reference Information
44
Problem
Actions
(Windows only)
Mirror Screen and
Mirror Application
features are slow or
not working
• Make sure that the graphics drivers are up to date.
• Download and reinstall graphics drivers directly from
the driver website (such as Intel®, NVIDIA® GeForce®,
AMD RadeonTM, etc).
(iOS only)
Make sure the device is connected to the internet.
The Share Website
feature on the iOS app
shows a blank page
Install Windows update KB2919355.
Contact/Tally ports
are not responsive or
are slow to respond
Check termination of Contact/Tally ports.
PRELIMINARY
Windows 8.1 unable
to install .net 4.6.2
ShareLink Pro 1000 • Reference Information
45
Extron Warranty
PRELIMINARY
Extron Electronics warrants this product against defects in materials and workmanship for a period of three years
from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty
workmanship and/or materials, Extron Electronics will, at its option, repair or replace said products or components,
to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is
returned within the warranty period, with proof of purchase and description of malfunction to:
USA, Canada, South America,
and Central America:
Extron Electronics
1230 South Lewis Street
Anaheim, CA 92805
U.S.A.
Japan:
Extron Electronics, Japan
Kyodo Building, 16 Ichibancho
Chiyoda-ku, Tokyo 102-0082
Japan
Europe and Africa:
Extron Europe
Hanzeboulevard 10
3825 PH Amersfoort
The Netherlands
China:
Extron China
686 Ronghua Road
Songjiang District
Shanghai 201611
China
Asia:
Extron Asia Pte Ltd
135 Joo Seng Road, #04-01
PM Industrial Bldg.
Singapore 368363
Singapore
Middle East:
Extron Middle East
Dubai Airport Free Zone
F13, PO Box 293666
United Arab Emirates, Dubai
This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical
or mechanical abuse, abnormal operating conditions, or if modifications were made to the product that were not
authorized by Extron.
NOTE: If a product is defective, please call Extron and ask for an Application Engineer to receive an RA (Return
Authorization) number. This will begin the repair process.
USA:
714.491.1500 or 800.633.9876
Europe:
Asia:65.6383.4400Japan:
31.33.453.4040
81.3.3511.7655
Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or damage
during shipment. Returned units must include the serial number and a description of the problem, as well as the
name of the person to contact in case there are any questions.
Extron Electronics makes no further warranties either expressed or implied with respect to the product and its quality,
performance, merchantability, or fitness for any particular use. In no event will Extron Electronics be liable for direct,
indirect, or consequential damages resulting from any defect in this product even if Extron Electronics has been
advised of such damage.
Please note that laws vary from state to state and country to country, and that some provisions of this warranty may
not apply to you.
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