Eureka FloorRover NEU560 User Manual

Eureka FloorRover NEU560 User Manual
02155560_WMT_rev1_final.qxp_English 6/30/17 5:24 PM Page 2
Where to find important vacuum information
Keep this information
Write the model, type and serial number here:
Date of purchase (keep your receipt) _______________
Model number and type ________________________
Serial number _________________________________
Find these numbers on a label on the bottom of the
vacuum cleaner. Refer to these numbers when
ordering parts and accessories, or if service is needed.
This Owner’s Guide provides important instructions to
prolong the life of your Eureka vacuum cleaner.
Registration : To register your product visitwww.eureka.com and click on the ‘Register Your Product’ link in the top right corner.
Inspection : Carefully unpack and inspect your new Eureka vacuum cleaner for shipping damage. Each unit is tested and
thoroughly inspected before shipping. For instructions regarding any shipping damage, call Eureka Customer Service
HELPLINE 1-800-282-2886 immediately.
Contents
Important safeguards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
What comes in the carton . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
How to assemble your vacuum cleaner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
How to identify parts of your vacuum cleaner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
How to use your vacuum cleaner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
How to use accessory tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-9
How to maintain dust cup and filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-11
How to maintain brushroll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
How to clear a blockage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
How to maintain pet turbo brush . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Thermal cut-off and problem solving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
The Eureka limited warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
How to order replacement parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
! Follow caution information wherever you see this symbol.
2
Eureka Customer Service HELPLINE 1-800-282-2886
02155560_WMT_rev1_final.qxp_English 6/30/17 5:24 PM Page 3
IMPORTANT SAFEGUARDS
When using an electrical appliance, basic precautions should always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM CLEANER
WARNING
To reduce the risk of fire, electric shock,
or injury:
• Do not use outdoors or on wet surfaces.
• Do not leave vacuum cleaner when plugged in.
Turn off the switch and unplug the electrical cord when
not in use and before servicing.
• Do not allow to be used as a toy. Close attention is
necessary when used by or near children.
• Use only as described in this manual. Use only
manufacturer's recommended attachments.
• Do not use with damaged cord or plug. If vacuum
cleaner is not working as it should, has been dropped,
damaged, left outdoors, or dropped into water, return
it to an authorized service center before using.
• Do not pull or carry by cord. Do not use cord as a
handle. Do not close a door on cord or pull cord
around sharp edges or corners. Do not run vacuum
cleaner over cord. Keep cord away from heated
surfaces.
• Do not use extension cords or outlets with inadequate
current carrying capacity.
• Turn off all controls before unplugging.
• Do not unplug by pulling on cord. To unplug, grasp the
plug, not the cord.
• Do not handle plug or vacuum cleaner with wet hands.
• Do not put any objects into openings. Do not use with
any openings blocked; keep free of dust, lint, hair, and
anything that may reduce airflow.
!
• This vacuum cleaner creates suction and contains
a revolving brushroll. Keep hair, loose clothing,
fingers, and all parts of body away from openings
and moving parts.
• Do not place vacuum cleaner on furniture or stairs
as the brush roll may cause damage. Use extra care
when cleaning stairs. Place vacuum cleaner on floor
with the handle in storage position while using
attachments.
• Do not pick up anything that is burning or smoking,
such as cigarettes, matches, or hot ashes.
• Do not use without dust cup, filter, screen and exhaust
filter in place.
• Belt pulleys can become hot during normal use. To
prevent burns, avoid touching the belt pulley when
servicing the drive belt.
• Do not use to pick up flammable or combustible
liquids such as gasoline, or use in areas where
they may be present.
• Store your vacuum cleaner indoors in a cool, dry area.
• Keep your work area well lighted.
• Unplug electrical appliances before vacuuming them.
• Unplug before connecting pet turbo brush.
• WARNING: This product contains chemicals
known to the State of California to cause cancer,
birth defects or reproductive harm. WASH HANDS
AFTER HANDLING.
SAVE THESE INSTRUCTIONS
To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other).
This plug will fit in a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug.
If it still does not fit, contact a qualified electrician to install the proper outlet. Do not change the plug in any way.
Motor
Do Not Oil the motor or the brush roll at any time. The bearings are permanently lubricated and sealed.
www.eureka.com
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02155560_WMT_rev1_final.qxp_English 6/30/17 5:24 PM Page 4
What comes in the carton
OWNER’S
GUIDE
Important
safeguards
Flexible telescoping
crevice tool with brush
Handle with screw
(on back side of vacuum)
Hose
Vacuum cleaner with dust cup
On some models
Pet turbo brush
4
2-in-1
upholstery tool
16”
Crevice tool
Eureka Customer Service HELPLINE 1-800-282-2886
Furniture
tool
Soft dusting
brush
Multi-angle
adapter
02155560_WMT_rev1_final.qxp_English 6/30/17 5:24 PM Page 5
How to assemble your vacuum cleaner
Hose
Vacuum cleaner with dust cup.
Rear
view
Loop hose over hose retainer
and secure loose end onto post.
Floor
Click!
Slide handle onto top of vacuum
cleaner. Push down until it clicks.
Secure with screw.
Store 2-in-1 upholstery
tool on lower post.
Snap telescoping
crevice tool with brush
into center clip.
Wrap cord onto
upper and lower
cord wrap.
Attach hose. Align tab with slot
and push down; twist clockwise
to lock.
Store pet turbo brush on
front of handle. Align
brush opening with slot
and push to snap tool
into clip.
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02155560_WMT_rev1_final.qxp_English 6/30/17 5:24 PM Page 7
How to use your vacuum cleaner
C A U T I O N
Be sure brushroll is turned
OFF when vacuuming
hard-surface floors.
Floor
Hose
Press power switch to turn on.
To vacuum carpet, press brushroll switch to turn
on brushroll. Indicator light will turn blue when
brushroll is on. Brushroll will operate only when
handle is lowered into position for vacuuming.
Step on handle release to
lower handle into position for
vacuuming floors.
Empty dust cup after every use
Hose
Press release button and lift
off dust cup.
Floor
Plug power cord into outlet. To
vacuum floors, turn air path
selector knob to ‘FLOOR.’
To empty debris, press lever
to release bottom lid.
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02155560_WMT_rev1_final.qxp_English 6/30/17 5:24 PM Page 8
How to use accessory tools
C A U T I O N
When using tools, always place
vacuum cleaner in upright position
and turn off brushroll. Make sure
vacuum cleaner is turned off while
attaching tools.
• Lift hose end off post
and firmly insert
desired tool to attach.
Hose
Floor
• Place vacuum in upright
position. Turn air path
selector knob to
‘HOSE.’
• Use slide on hose end to
adjust suction power.
• When finished using tools, reposition
hose over retainer and secure loose end
on post. Store tools on vacuum cleaner.
Pet turbo brush: Use to easily remove
pet hair from stairs, carpet or upholstery.
Adjust angle of front nozzle to suit
different surfaces.
2-in-1 upholstery tool: Use brush to
vacuum upholstered surfaces or pick up
debris. Use felt portion to clean delicate
surfaces. Press thumb release and lift
brush up and out of the way.
8
Eureka Customer Service HELPLINE 1-800-282-2886
Felt
Brush
02155560_WMT_rev1_final.qxp_English 6/30/17 5:24 PM Page 9
How to use accessory tools
Flexible telescoping crevice tool with brush: Press button and pull to extend tool to
desired length. To use brush, pull to swivel into position. Use for baseboards, crevices
and tight spaces.
Additional tools (some models)
Included tools will vary depending on model purchased. To order additional tools, see page 16.
16” Crevice tool: Use for baseboard
edges, corners, detailing chairs, sofas,
dryer vents and tight spaces.
Furniture tool: Use for chairs, sofas,
mattresses, and carpeted stairs.
Soft dusting brush: Use for
bookshelves, drapes, blinds,
and vents.
Multi-angle adapter: Use to adjust angle of tool. Insert
adapter into hose end first, then insert tool. Twist adapter
sections to adjust angle.
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02155560_WMT_rev1_final.qxp_English 6/30/17 5:24 PM Page 10
How to maintain dust cup and filters
Dust cup – Empty after each use
Click!
Hose
Press release button and
lift off dust cup.
Hold dust cup over wastebasket
and press lever to release bottom
lid. Debris will empty.
Close bottom lid until it clicks.
Washable dust cup filters – Clean frequently
24h
24h
Pull dust cup latch to lift
up dust cup lid.
Lift out pre-motor filter and shake off
dust frequently. Every three months,
rinse filter and dry thoroughly.
Lift out filter holder, pull off foam filter and
shake off dust frequently. Every three
months, rinse foam filter and dry
thoroughly.
Click!
Reinstall foam filter, filter holder
and pre-motor filter.
Close cover until it clicks.
10 Eureka Customer Service HELPLINE 1-800-282-2886
02155560_WMT_rev1_final.qxp_English 6/30/17 5:24 PM Page 11
How to replace HEPA filter
HEPA filter – Replace every year
!
Caution: Make sure vacuum cleaner is turned off and power cord is unplugged.
Step on handle release and lay cleaner flat for
easy access to HEPA filter.
Press lever and lift off exhaust grill.
Grasp tab and lift out HEPA filter. Install new HEPA
filter. Note: All filters are washable and can be
cleaned by rinsing with warm water. Be sure the
filter is completely dry before installing.
Insert front edge of grill between two tabs;
press to close.
!
Warning: Never operate vacuum cleaner without all filters,
filter screen and dust cup in proper position.
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02155560_WMT_rev1_final.qxp_English 6/30/17 5:24 PM Page 12
How to maintain brushroll
To avoid unnecessary service calls, periodically check brushroll for debris.
C A U T I O N
Make sure vacuum cleaner is
turned off and power cord is
unplugged.
If brushroll light turns red, this indicates the brushroll is clogged
and cannot turn. Brushroll will automatically shut off until clog is
removed and vacuum is returned to upright position.
Step on handle release to lower handle. Turn
vacuum face down on floor. Use scissors to clip
heavy threads or strings.
If debris cannot be removed easily, remove bottom
plate for greater access to brushroll. Using flat-head
screwdriver or coin, turn 3 slots counterclockwise a
quarter turn to ‘unlock’ position.
Grasp brushroll bottom plate at top and pull
down to remove.
To replace bottom plate, align 6 tabs with slots and
press each firmly to snap on. Use coin to turn slots
clockwise to ‘lock’ position.
12 Eureka Customer Service HELPLINE 1-800-282-2886
02155560_WMT_rev1_final.qxp_English 6/30/17 5:24 PM Page 13
How to clear a blockage
If still no suction, check
for blockage in hose.
• Remove hose from vacuum: Twist
counterclockwise to loosen and lift off
from air path knob (Fig. 4).
• Use a rod or similar blunt implement
to clear any blockages in hose. Flex
hose to loosen debris (Fig. 5). Use
caution if there is any risk that glass
or nails could have become imbedded
in hose.
• Detach lower hose: Press tab to
release; pull hose down. Use finger to
clear blockage (Fig. 6).
• Reattach upper and lower hoses.
Ensure that filters and dust cup are
returned to proper position.
Hose
3
4
Hose
Hose
Hose
Floor
If vacuum is not cleaning carpet, or
if no suction at end of hose, check
to be sure air path is not blocked.
• Press release button and lift off dust
cup (Fig. 1).
• Empty debris. Hold over wastebasket
and press lever to release bottom lid
(Fig. 2).
• Check filters and filter screen. Remove
any debris and shake off dust. (See
maintenance instructions on page 10.)
• Turn air path knob to ‘FLOOR.’ Use
finger to check for debris in air path
(Fig. 3).
2
Floor
Make sure vacuum is turned off
and power cord is unplugged.
Warning: Never operate vacuum
cleaner without all filters, filter
screen and dust cup in proper
position.
1
Floor
C A U T I O N
5
6
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02155560_WMT_rev1_final.qxp_English 6/30/17 5:24 PM Page 14
How to maintain pet turbo brush
Grasp collar and twist to
unlock cover. Lift cover up.
With cover open, use fingers or small
brush to clear accumulated pet hair
from turbo blades.
Problem solving
Close cover and twist collar
to lock.
! Make sure vacuum is turned off and power cord is unplugged.
N O T I C E : Thermal cut-off
This vacuum cleaner has a special thermostat that protects the vacuum in case of motor overheating.
If the vacuum suddenly shuts off, proceed as follows: 1) Push the power switch to off and unplug
the vacuum. 2) Check the vacuum for a possible source of overheating such as a full dust cup,
blocked hose or clogged filter. If these conditions are found, fix them and wait at least 30 minutes
before attempting to use the vacuum. 3) After the 30 minute period, plug the vacuum back in and
turn on the switch. If the vacuum still does not work, call the Eureka customer service helpline.
Problem
Motor will not start.
Vacuum cleaner does not
clean carpet or bare floor.
No suction at the
end of hose.
Brushroll will not turn.
Pet turbo brush
Solution
• Push plug securely into outlet, try another outlet or check circuit breaker.
• Press on power switch to turn vacuum on.
• See detailed "thermal cut-off" instructions above.
• Turn air path selector knob to ‘FLOOR.’
• Empty dust cup, clean and/or change filters regularly to maintain suction.
• Indicator light will turn blue when brushroll is on.
• Red indicator light indicates the brushroll is clogged.
• Clean brushroll if needed.
• Make sure air path selector knob is set to ‘HOSE.’
• See other solutions above.
• Remove clogs from the hose that restrict the airflow.
• Check brushroll for debris.
• Check pet turbo brush for debris.
• Make sure air path selector knob is set to ‘HOSE.’
14 Eureka Customer Service HELPLINE 1-800-282-2886
02155560_WMT_rev1_final.qxp_English 6/30/17 5:24 PM Page 15
The Eureka limited warranty
Eureka warrants this vacuum cleaner to be free from
defects in material and workmanship for a term of five
years for normal household use. Warranty is granted
only to the original purchaser and members of
immediate household.
Obtaining warranty service
outside your community
You must pay the shipping charges to the Eureka
Authorized Warranty Station.
This warranty does not cover
• Parts of the vacuum that require replacement under
normal use such as disposable dust bags, filters,
drive belts, light bulbs, brushroll, bristles, impellers
and cleaning.
Further limitations and exclusions
Any warranty that may be implied in connection with
your purchase or use of the vacuum, including any
warranty of Merchantability or any warranty for Fitness
For A Particular Purpose is limited to the duration of
this warranty. Some states do not allow limitations on
how long an implied warranty lasts, so the above
limitations may not apply to you.
This warranty is good for five years from the date of
purchase only when the vacuum cleaner is used in
the accordance with Eureka operating instructions.
Note: refurbished or remanufactured products have
a one year limited warranty.
• Damages or malfunctions caused by negligence,
abuse, and use not in accordance with the
Owner’s Guide.
What Eureka will do
Eureka will, at its option, repair or replace a defective
vacuum or vacuum part that is covered by this
warranty. As a matter of warranty policy, Eureka will
not refund the consumer’s purchase price.
Obtaining warranty service
To obtain warranty service you must return the
vacuum or vacuum part along with “proof of purchase”
to any Eureka Authorized Warranty Station. For
Eureka Authorized Warranty Station or Service
Information, visit www.eureka.com, write or
telephone toll free:
Return shipping charges will be paid by the
Warranty Station. When returning parts for repair,
please include the model, type and serial number
located on the rating plate on the lower backside of
the vacuum.
Your relief for the breach of this warranty is limited to
the relief expressly provided above. In no event shall
the manufacturer be liable for any consequential or
incidental damages you may incur in connection with
your purchase or use of the vacuum.
Some states do not allow the exclusion or limitation of
incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
This warranty gives you specific legal rights. You may
also have other rights, which may vary by state.
1-800-282-2886
Midea America Corp.
5 Sylvan Way
Parsippany, NJ 07054
www.eureka.com
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02155560_WMT_rev1_final.qxp_English 6/30/17 5:24 PM Page 16
Order genuine Eureka accessories and replacement parts
Visit www.eureka.com or call 1-800-282-2886
Pet turbo brush
S3005
Flexible telescoping crevice tool
S3006
2-in-1 upholstery tool
S3007
16” crevice tool
S3001
Soft dusting brush
S3002
Furniture tool
S3003
Multi-angle adaptor
S3004
HEPA filter
S3008
Exhaust Grill
S3009
Dust cup
S3010
Pre-motor filter
S3011
Foam filter
S3012
Brushroll
S3013
16 Eureka Customer Service HELPLINE 1-800-282-2886
© 2017 Midea Corp. Printed in China 02155560_WMT_rev2
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