AMX NMX-ENC-N3132-C Encoder Card svsi n3000 series h.264 / wan Instruction Manual

AMX NMX-ENC-N3132-C Encoder Card svsi n3000 series h.264 / wan Instruction Manual

INSTRUCTION MANUAL

SVSI N3000 SERIES ENCODERS/DECODERS WAN H.264 VIDEO OVER IP DIGITAL MEDIA DISTRIBU TION & SWITCHING SOLU TION

NMX-ENC-N3121, NMX-DEC-N3221, NMX-ENC-N3132, AND NMX-DEC-N3232

IMPORTANT SAFETY INSTRUCTIONS

1.

2.

3.

4.

READ these instructions.

KEEP these instructions.

HEED all warnings.

FOLLOW all instructions.

5.

6.

7.

8.

DO NOT use this apparatus near water.

CLEAN ONLY with dry cloth.

DO NOT block any ventilation openings. Install in accordance with the manufacturer's instructions.

DO NOT install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

9.

DO NOT defeat the safety purpose of the polarized or grounding type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wider blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10. PROTECT the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

11. ONLY USE attachments/accessories specified by the manufacturer.

12. UNPLUG this apparatus during lightning storms or when unused for long periods of time.

13. REFER all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

14. DO NOT expose this apparatus to dripping or splashing and ensure that no objects filled with liquids, such as vases, are placed on the apparatus.

15. To completely disconnect this apparatus from the AC Mains, disconnect the power supply cord plug from the AC receptacle.

16. Where the mains plug or an appliance coupler is used as the disconnect device, the disconnect device shall remain readily operable. 17. DO NOT overload wall outlets or extension cords beyond their rated capacity as this can cause electric shock or fire. The exclamation point, within an equilateral triangle, is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.

The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated "dangerous voltage" within the product's enclosure that may be of sufficient magnitude to constitute a risk of electrical shock to persons.

ESD Warning: The icon to the left indicates text regarding potential danger associated with the discharge of static electricity from an outside source (such as human hands) into an integrated circuit, often resulting in damage to the circuit.

WARNING: WARNING: WARNING: WARNING:

To reduce the risk of fire or electrical shock, do not expose this apparatus to rain or moisture.

No naked flame sources - such as candles - should be placed on the product.

Equipment shall be connected to a MAINS socket outlet with a protective earthing connection.

To reduce the risk of electric shock, grounding of the center pin of this plug must be maintained.

COPYRIGHT NOTICE

AMX© 2016, all rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of AMX. Copyright protection claimed extends to AMX hardware and software and includes all forms and matters copyrightable material and information now allowed by statutory or judicial law or herein after granted, including without limitation, material generated from the software programs which are displayed on the screen such as icons, screen display looks, etc. Reproduction or disassembly of embodied computer programs or algorithms is expressly prohibited.

LIABILITY NOTICE

No patent liability is assumed with respect to the use of information contained herein. While every precaution has been taken in the preparation of this publication, AMX assumes no responsibility for error or omissions. No liability is assumed for damages resulting from the use of the information contained herein. Further, this publication and features described herein are subject to change without notice.

AMX WARRANTY AND RETURN POLICY

The AMX Warranty and Return Policy and related documents can be viewed/downloaded at www.amx.com.

ESD WARNING

To avoid ESD (Electrostatic Discharge) damage to sensitive components, make sure you are properly grounded before touching any internal materials. When working with any equipment manufactured with electronic devices, proper ESD grounding procedures must be followed to make sure people, products, and tools are as free of static charges as possible. Grounding straps, conductive smocks, and conductive work mats are specifically designed for this purpose.

Anyone performing field maintenance on AMX equipment should use an appropriate ESD field service kit complete with at least a dissipative work mat with a ground cord and a UL listed adjustable wrist strap with another ground cord

WARNING

: Do Not Open! Risk of Electrical Shock. Voltages in this equipment are hazardous to life. No user-serviceable parts inside. Refer all servicing to qualified service personnel. Place the equipment near a main power supply outlet and make sure that you can easily access the power breaker switch.

WARNING

: This product is intended to be operated ONLY from the voltages listed on the back panel or the recommended, or included, power supply of the product. Operation from other voltages other than those indicated may cause irreversible damage to the product and void the products warranty. The use of AC Plug Adapters is cautioned because it can allow the product to be plugged into voltages in which the product was not designed to operate. If the product is equipped with a detachable power cord, use only the type provided with your product or by your local distributor and/or retailer. If you are unsure of the correct operational voltage, please contact your local distributor and/or retailer.

FCC AND CANADA EMC COMPLIANCE INFORMATION:

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including device.

interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

•Consult the dealer or an experienced radio/TV technician for help.

Approved under the verification provision of FCC Part 15 as a Class A Digital Device.

Caution: Changes or modifications not expressly approved by the manufacturer could void the user's authority to operate this CAN ICES-3 (B)/NMB-3(B)

EU COMPLIANCE INFORMATION:

Eligible to bear the CE mark; Conforms to European Union Low Voltage Directive 2006/95/EC; European Union EMC Directive 2004/108/EC; European Union Restriction of Hazardous Substances Recast (RoHS2) Directive 2011/65/EU.

You may obtain a free copy of the Declaration of Conformity by visiting http://www.amx.com/techcenter/certifications.asp

.

WEEE NOTICE:

This appliance is labeled in accordance with European Directive 2012/19/EU concerning waste of electrical and electronic equipment (WEEE). This label indicates that this product should not be disposed of with household waste. It should be deposited at an appropriate facility to enable recovery and recycling. N3000 Series User Manual 3

Table of Contents

Table of Contents

Introducing Your New N3000 Series Devices ...................................................6

Product Overview .............................................................................................................. 6 DVI Series .......................................................................................................................... 6

HDMI Series (with SFP, HDMI, and USB).......................................................................... 7

Application Example.......................................................................................................... 9

Installing and Configuring Your AV Equipment ..............................................10

Installation Overview ..................................................................................................... 10

Mounting Options ........................................................................................................... 11 Surface and Wall Mounting................................................................................................................... 11 Rack Mounting ...................................................................................................................................... 11 N3000 Series Stand-Alone Units ...................................................................................................... 11 N3000 Series Cards .......................................................................................................................... 11

Step-by-Step Installation Instructions .......................................................................... 13

Configuring Decoder and Encoder IP addresses (if needed) ........................................ 18 How IP Address Changes Affect Unit Control ...................................................................................... 18

Changing IP Addresses ........................................................................................................................ 19 Option 1: Assigning IP Addresses Individually (using the Settings page) .......................................... 19 Option 2: Assigning IP Addresses to Multiple Units (using CSV files) ................................................. 19

Switching and Scaling Options....................................................................................... 21 Seamless Switching.............................................................................................................................. 21

Control Options ............................................................................................................... 22 Primary Control Options ....................................................................................................................... 22 N-Command Controllers....................................................................................................................... 22 Third-Party Controllers......................................................................................................................... 22 N-Act | On-Board, Built-In Control ....................................................................................................... 22 N-Touch | IP Wall Controller................................................................................................................. 22

Encoder Configuration Options .......................................................................23

Settings Page ................................................................................................................. 24

Encoder Setup Section .................................................................................................... 25

Stream Settings............................................................................................................... 28

Advanced Settings.......................................................................................................... 30

Time Settings................................................................................................................... 32 RS232 Settings ................................................................................................................ 32

VLC Media Player Section................................................................................................ 33

Network Setup Section................................................................................................... 34

Status Section ................................................................................................................. 35

Change Password Section............................................................................................... 36 Software Section ............................................................................................................. 36

N3000 Series User Manual 4

Table of Contents

DVI/HDMI Pass Thru Settings ........................................................................................ 37

HostPlay Page.................................................................................................................. 38

IR Page ............................................................................................................................ 39

N-Act Page...................................................................................................................... 40

Serial Page...................................................................................................................... 41

Security Page ................................................................................................................. 42

Record Page ................................................................................................................... 43

EDID Page ....................................................................................................................... 45

Logs Page ....................................................................................................................... 46 LLDP Page ....................................................................................................................... 46

Decoder Configuration Options .......................................................................47

Settings Page ................................................................................................................. 48

Decoder Setup Section ................................................................................................... 49

Stream Settings.............................................................................................................. 51

Advanced Settings........................................................................................................... 52

Time Settings.................................................................................................................. 54 RS232 Settings ............................................................................................................... 54

Network Setup Section.................................................................................................... 55

Status Section ................................................................................................................. 56

Change Password Section.............................................................................................. 57 Software Section ............................................................................................................ 57

LocalPlay Page................................................................................................................. 58

IR Page ............................................................................................................................ 59

N-Act Page...................................................................................................................... 60

Serial Page...................................................................................................................... 61

Security Page .................................................................................................................. 62

Overlay Page.................................................................................................................... 63

EDID Page ........................................................................................................................ 65

Logs Page ........................................................................................................................ 66 LLDP Page ........................................................................................................................ 66

Troubleshooting ..............................................................................................67

Series Default Local/Host Play Troubleshooting Screens .............................................. 68

N3000 Series User Manual 5

Introducing Your New N3000 Series Devices

Introducing Your New N3000 Series Devices

Product Overview

The N3000 H.264 Compressed AV over IP AV Series belongs to the SVSI product family from AMX. This series provides a flexible, feature-rich, and simple-to-deploy digital media distribution and switching solution satisfying the most demanding applications. This series uses standard H.264 to extend the reach of SVSI's Networked AV solutions to the WAN for streaming, video to desktop, digital signage, set-top boxes, or mobile devices applications. The N3000 Series delivers the highest quality HD video content at the lowest bandwidth to anywhere on the global network. Moving video to and from the Cloud is much easier with using this product line. Features include:  Input and Output Scaling – scaling performed in Encoders or Decoders for maximum flexibility.

 Power over Ethernet (PoE) – eliminates the need for a local power supply and speeds installation. Units can still be powered locally by 12VDC. This allows easy rack-mountable, high-density installations.  Infrared (IR) emitter connection allows control of low-cost, IR-only display devices.

 Fast install with Phoenix connectors for power, IR, RS232 serial, and analog audio interfaces.

 Pass-through DVI/HDMI interface allows easy installation with local display, such as desktop PC applications.

DVI Series

The H.264 Compressed AV over IP DVI Series includes the N3121 Encoder and the N3221 Decoder. Refer to the following figures (front and rear panel drawings of these devices) and the

Front and Rear Panel Descriptions table on page 7 for more details.

1) Device Reset Button 2) Device ID Discovery Button 3) Power/Status Indicators

FIG. 1

Front Panel (N3121/N3221) 1 2 3 1 2 3 4 5 6 1) 12VDC Input (not needed with PoE) 2) Status Indicators 3) RJ45 Auto-Sensing Gigabit Ethernet Switch Port — PoE 4) RJ45 Auto-Sensing Gigabit Ethernet Switch Port 5) IR Emitter Connection

FIG. 2

N3121 Encoder Rear Panel 7 8 6) RS232 Connection 7) Analog Audio Input 8) Passthru DVI-D Video 9) DVI-I Video Input 9 1 2 3 4 5 6 1) 12VDC Input (not needed with PoE) 2) Status Indicators 3) RJ45 Auto-Sensing Gigabit Ethernet Switch Port — PoE 4) RJ45 Auto-Sensing Gigabit Ethernet Switch Port

FIG. 3

N3221 Decoder Rear Panel N3000 Series User Manual 7 8 5) IR Emitter Connection 6) RS232 Connection 7) Analog Audio Output 8) DVI-D Video Output 6

Introducing Your New N3000 Series Devices

HDMI Series (with SFP, HDMI, and USB)

SVSI’s H.264 Compressed AV over IP HDMI Series includes the N3132 Encoder and the N3232 Decoder. This series differs from the DVI version in the following ways:  1G SFP port (modules for port sold separately)  HDMI ports  USB port (for recording on the Encoder)

Refer to the following figures (front and rear panel drawings of these devices) and the Front and Rear Panel Descriptions table on page 7 for more details.

1) USB Standard-A Port for recording on Encoders 2) Device Reset Button

FIG. 4

Front Panel (N3132/N3232) 1 2 3) Device ID Discovery Button 4) Power/Status Indicators 3 4 1 2 3 4 5 6 1) 12VDC Input (not needed with PoE) 2) Status Indicators 3) RJ45 Auto-Sensing Gigabit Ethernet Switch Port — PoE 4) 1G SFP Port 5) IR Emitter Connection

FIG. 5

N3132 Encoder Rear Panel 7 8 9 6) RS232 Connection 7) Analog Audio Input 8) Passthru HDMI Video 9) HDMI Video Input 10) DB-15 Analog Input 10 1 2 3 4 5 6 7 8 1) 12VDC Input (not needed with PoE) 2) Status Indicators 3) RJ45 Auto-Sensing Gigabit Ethernet Switch Port — PoE 4) 1G SFP Port

FIG. 6

N3232 Decoder Rear Panel 5) IR Emitter Connection 6) RS232 Connection 7) Analog Audio Output 8) HDMI Video Output

Front and Rear Panel Descriptions Front Panel

USB Standard-A port RESET button Use this port to plug in a flash drive (or any other drive that can be recorded to) for recording on the Encoder (N3132 only).

Recessed pushbutton. Press to initiate a “warm restart” which causes the processor to reset, but not lose power. A reset does NOT affect the current settings.

N3000 Series User Manual 7

Introducing Your New N3000 Series Devices

Front and Rear Panel Descriptions (Cont.)

ID button POWER LED STATUS LED Recessed pushbutton. Press to send notification out on the network to identify the unit (the notification causes a pop-up dialog in N-Able and N-Command). Press and hold for 30 seconds to initiate a factory restore. If you wish to factory restore all settings on the unit (including the IP address) boot the box with the

ID

button held down.

On solid (green) when operating power is supplied (via PoE or local power supply). This activity is also shown by the

PWR

LED on the rear panel.

On flashing (green) when there is software activity. This activity is also shown by the

STAT

LED on the rear panel.

Rear Panel

+12V 2A PWR LED DVI LED HDMI LED STAT LED STRM LED P0 POE P1 IR RS232 AUDIO DVI-I IN DVI-D OUT HDMI IN HDMI OUT VGA IN 12 Volt DC power input.

Same as

POWER

LED described above.

On (green) when a DVI connection exists (applies to the N3121/N3221).

On (green) when an HDMI connection exists (applies to the N3132/N3232).

Same as

STATUS

LED described above.

On (green) when the unit is streaming video.

8-wire RJ45 female.

10/100/1000 Mbps 10/100/1000Base-T auto-sensing gigabit Ethernet switch port.

Provides both the network connection and the power to the Encoders and Decoders. 8-wire RJ45 female.

10/100/1000 Mbps 10/100/1000Base-T auto-sensing gigabit Ethernet switch port.

OR 1G SFP port which accepts compatible fiber transceivers or direct attach cables (copper or fiber). Modules sold separately.

Note: SFP support is model-dependent. Depending on the model, the P1 port is either an SFP (N3132/ N3232) or an RJ45 (N3121/N3221) network connection.

2-pin terminal Phoenix connector. Provides IR output only (33 to 60 kHz). An emitter may be necessary (not included).

3-pin terminal Phoenix connector which provides a serial control interface. Full duplex communication. Available terminal speed settings: 1200 to 115200 baud rate.

5-pin terminal Phoenix connector which provides user-selectable balanced/unbalanced, dedicated audio input (for Encoders) and output (for Decoders). Video input (applies to N3121Encoders). Video output (N3221 Decoders). Passthru video (N3121Encoders).

HDMI video input (N3132 Encoders). HDMI video output (N3232 Decoders). Passthru HDMI video (N3132 Encoders).

DB-15 analog input. Allows for the use of analog video sources.

*Applies to N3132 Encoders only.

N3000 Series User Manual 8

Application Example

Introducing Your New N3000 Series Devices N3000 Series User Manual 9

Installing and Configuring Your AV Equipment

Installing and Configuring Your AV Equipment

This chapter provides an installation overview as well as a detailed step-by-step process for installation. If you encounter any

problems, refer to the

Troubleshooting

section on page 67 for help.

Installation Overview

The N3000 Encoders and Decoders have multiple configuration and installation options. For basic installation guidelines, see the

table below. For more detailed instructions, refer to

Step-by-Step Installation Instructions

on page 13.

Basic Installation Guidelines Connections Power Options Power over Ethernet (PoE):

Connect the unit’s P0 port to an active, PoE-enabled network switch.

Network Video Audio External power supply:

If not using PoE for power, connect a 12V regulated power supply (part number N9312) to the unit’s two-pin terminal block plug connector labeled +12V 2A.

PoE units:

If using PoE to power the unit, you should already have a network connection.

Externally powered units:

If not using PoE, connect either the P0 or P1 port to the network using the appropriate cable.

Daisy-chain configuration:

Once network connection is established to one unit, you can daisy-chain additional units by connecting Ethernet cables between devices using their P0 and/or P1 ports. Keep in mind that the number of units supported in this configuration is limited by bandwidth (total aggregate streams must be less than 1 Gb/s).

NOTE:

PoE power is only supplied to the unit connected directly to the network. All other units in the daisy-chain must have an external power supply.

N3000 Encoders with HDMI Ports

• For video encoding of a

digital

source, connect the source to the Encoder’s

HDMI IN

port using a video cable with an HDMI connector (or adapter).

• For video encoding of an

analog

source, connect the source to the Encoder’s

VGA IN

port using a video cable with a VGA connector (or component adapter).

N3000 Encoders with DVI Ports

• For video encoding of a

digital

source, connect the source to the Encoder’s

DVI-D

port using a video cable with a DVI-D connector (or adapter).

• For video encoding of a

digital or analog

source, connect the source to the Encoder’s

DVI-I

port using a video cable with a DVI-I connector (or adapter).

N3000 Decoders with HDMI Ports

• For video decoding, connect a digital display to the Decoder’s

HDMI OUT

port using a video cable with an HDMI connector (or adapter).

N3000 Decoders with DVI Ports

• For video decoding, connect a digital display to the Decoder’s

DVI-D OUT

port using a video cable with a DVI connector (or adapter).

N3000 Encoders

• For audio encoding, connect a line level analog audio source to the

Audio

input terminal block plug connector, or • Use the embedded audio from the video source.

N3000 Decoders

• For audio decoding, connect a line level analog audio device to the

Audio

output terminal block plug connector, or • Send embedded digital audio (embedded in the HDMI connection) to a monitor’s speakers.

NOTE:

When the unit is not in use, remove the power cable and disconnect any other cables (e.g., Ethernet, audio, video) connected to the Encoders and Decoders.

N3000 Series User Manual 10

Installing and Configuring Your AV Equipment

Mounting Options

2.

3.

4.

The N3000 units are available in stand-alone and card versions. The stand-alone version can be free standing, surface mounted, wall mounted, or rack mounted. All cards

must be rack mounted

using the N9206 Card Cage (sold separately).

Surface and Wall Mounting

To mount your N3000 stand-alone unit to a flat surface or wall, follow these steps: 1.

Remove the four screws from the bottom of the unit and use them to attach the mounting wings (not included in shipment - part number N9101). See

Figure 7

.

Place the unit against the solid surface to which you want it mounted.

Using standard hardware, attach the unit through each of the slots of the newly-attached mounting wings.

Connect the appropriate cables necessary for your application. Refer to the sections

Connecting Decoders to the Network

page 15 and

Connecting Encoders to the Network and Configuring Stream Settings

connections.

on

on page 16 for more information on these

FIG. 7

Installing Mounting Wings

Rack Mounting N3000 Series Stand-Alone Units

A Rack Shelf (part number N9102) accommodates up to two stand-alone N-Series Encoders or Decoders, side by side (mix and match).

FIG. 8

Rack Mounting Stand-Alone Units

N3000 Series Cards

A Card Cage (part number N9206) accommodates up to six N-Series Encoder/Decoder cards (mix and match). The 12V power supply of the N9206 is the primary power source for the installed cards. If the 12V power supply fails or is unplugged, the cards will power down, detect PoE (if provided by switch) and restart normally using PoE. This usually results in a power loss of about one to two seconds. The unit then reboots (which takes another one to two minutes).

Use either of the following formulas to calculate how much power is required for the N9206. Formulas are based on the power requirements of each installed card (e.g.,

Power_Slot1

= the power requirements for whatever card is installed in the first slot). There is extra power added into the calculation to allow for power to the fans (as well as power supply losses).

Total Power = (Power_Slot1 + Power_Slot2 + Power_Slot3 + Power_Slot4 + Power_Slot5 + Power_Slot6) * 1.2

or

Total BTU/hr = (BTU/hr_Slot1 + BTU/hr_Slot2 + BTU/hr_Slot3 + BTU/hr_Slot4 + BTU/hr_Slot5 + BTU/hr_Slot6) * 1.2

N3000 Series User Manual 11

Installing and Configuring Your AV Equipment To rack mount N3000 Series cards into the N9206 Card Cage, follow these steps: 1.

Gently slide the card into cage slot. Make sure the card is properly aligned with guides. The card’s front LED indicators should align with holes in the cage’s faceplate. See

Figure 9 .

FIG. 9

Rack Mounting Cards 2.

Align the thumb screw on back plate before seating card into cage.

3.

4.

Firmly seat the card and tighten the thumb screw by hand to secure card placement.

Use one of the six Phoenix connector cables (included in shipment with the Card Cage) to connect the card’s 12VDC input Phoenix connector to one of the cage’s six 12VDC outputs.

5.

Repeat these steps until all cards are properly installed. See

Figure 10

.

FIG. 10

Fully-Populated Card Cage 6.

For proper airflow, cover any unused card slots with faceplate blanks. Blanks are sold separately (part number N9210). 7.

Make sure the Card Cage’s power cord is plugged in for proper cooling.

CAUTION:

Keep the Card Cage’s power cord plugged in at all times so that the internal fans are always running. Not doing so could void the warranty of the cage and all installed cards. Fans are not powered while in backup PoE power mode. Please remedy power losses immediately to avoid potential overheating hazards.

NOTE:

Mounting accessories are sold separately and are compatible with most N-Series devices. Contact a sales representative or visit our website for details.

N3000 Series User Manual 12

Installing and Configuring Your AV Equipment

Step-by-Step Installation Instructions

This section provides step-by-step guidance for installing and configuring equipment from the SVSI product family on your network. The steps provided here assume the following to be true:

1.

There are PoE switches operational on the network.

SVSI equipment can operate on many different brands of networking equipment. The network itself needs to meet certain requirements to be able to support deployment. These instructions assume that you have purchased and installed a pre-configured switch from SVSI or that your existing equipment meets the following physical and protocol requirements: • Layer 3, also known as “multi-layer” • Gigabit Ethernet • IGMP Snooping • IGMP Snooping Querier (which only needs to be enabled on a single switch within the network)

NOTE:

To proceed with this installation, the switches must already be successfully connected to your network. If needed, refer to your product’s documentation for installation instructions.

2. Deployment considerations have been made for the addition of high-speed video.

Our Networked AV solutions provide unsurpassed video and audio quality at bandwidths appropriate to any network segment or link. Matrix switches as large as 1200x800 have been constructed on a house network using SVSI equipment. Alternatively, many customers choose to deploy on physically separate networks in order to use low-cost network appliances but keep video traffic separate from data and voice.

3. You loaded N-Able onto the computer you are using to configure the equipment.

From your host computer, download N-Able (our free setup utility software):

PC version -

http://www.amx.com/products/N-ABLE-PC.asp

Mac version -

http://www.amx.com/products/N-ABLE-MAC.asp

This software is designed to set up and control the equipment during initial deployment, however, it is not

always the best solution for production-type or primary user control. Refer to

Control Options

on page 22 for

details on the available control options.

Step 1: Setting Up Your Host Computer

In order to communicate with SVSI products, your devices must be on the same subnet as the host computer. The default IP mode differs depending on product model:  N3121/N3221 devices are shipped in

Auto IP

mode with a default IP address of 169.254.xxx.xxx.  N3132/N3232 devices are shipped in

DHCP

mode and the IP address will be assigned automatically based on the network DHCP server. If no DHCP server is found, the unit will use Before beginning installation, you will need to make some changes to the computer running N-Able. These steps show how this can be accomplished in a Microsoft Windows environment.

Auto IP

mode with a default IP address of 169.254.xxx.xxx.

1.

From the

Start

menu, select

Control Panel > Network and Sharing Center

.

2.

Select

Change adapter settings

.

N3000 Series User Manual 13

3.

Double-click the wired interface to your AV network, and then click the

Properties

button.

4.

Scroll down in the list to the

Internet Protocol Version 4 (TCP/IPv4)

option. Highlight it and click the

Properties

button.

Installing and Configuring Your AV Equipment N3000 Series User Manual 14

Installing and Configuring Your AV Equipment 5.

Enable the

Use the following IP address

option, and enter the static IP address provided to you by your network administrator.

NOTE:

If the computer does not need Internet access, you can simply enter a unique 169.254.xxx.xxx IP address with a 255.255.0.0 subnet mask. Contact your network administrator if you are unsure of how to configure the existing network. SVSI units in Auto IP mode will not self-assign in the 169.254.0.xxx range.

NOTE:

If the computer has a statically-assigned IP address, click the Advanced button. Then click Add to enter a unique 169.254.xxx.xxx address with a Subnet Mask of 255.255.0.0 and a Default Gateway of 169.254.1.1.

Step 2: Connecting Decoders to the Network

The digital connection from a Decoder’s video out port ( however, some display devices (e.g., many monitors)

HDMI OUT

do not

or

DVI-D OUTPUT

, depending on model) to a display is accomplished using the appropriate cable/adapter. N3000 units support embedded audio input and output on the HDMI ports; support embedded audio. When using such a display, use the

AUDIO

port for separate transmission of sound and turn

HDMI Audio

off (on the

Settings

page) to avoid video display issues. Power is supplied via a PoE-enabled switch or an external power supply. Refer to the following steps and

Figure 11

for guidance.

1.

Using a Cat-5 cable, connect your SVSI Decoder’s connector (labeled

+12V 2A

).

P0

port to a PoE-enabled switch. This provides both network and power connection. In non-PoE applications connect a 12V regulated power supply (N9312) to the two-pin terminal block plug 2.

Connect the display you would like to use for that Decoder (monitor, projector, etc.) to the Decoder’s video out port (

HDMI OUT

or

DVI-D OUTPUT

) using the appropriate cable/adapter. For

HDMI OUT

, this must be a digital video connection.

HDMI/DVI-D Cable/Adapter (model-dependent)

N3000 Decoder

Cat-5 Cable

Network PoE-Enabled Switch FIG. 11

Decoder Connections 3.

Repeat Steps 1 and 2 until all Decoders are installed on the network.

4.

Once the Decoders and displays are connected and powered up, the LocalPlay screen appears on the displays.

N3000 Series User Manual 15

Installing and Configuring Your AV Equipment

NOTE:

If the LocalPlay screen does not appear, refer to Chapter 5, Troubleshooting for more guidance.

NOTE:

In order for the unit to receive PoE, it must be connected to a switch or other equipment that has a PoE PSE (Power Sourcing Equipment) port. PoE does not pass through the daisy chain (P1) port.

CAUTION:

Do not run wiring that is connected to a PoE PSE port outside of the building where the PSE resides. It is for intra-building use only.

Step 3: Connecting Encoders to the Network and Configuring Stream Settings

1.

Using a Cat-5 cable, connect your SVSI Encoder’s

P0

port to a PoE-enabled switch. In non-PoE applications connect a 12V regulated power supply (N9312) to the two-pin terminal block plug connector (labeled

+12V 2A

).

NOTE:

In order for the unit to receive PoE, it must be connected to a switch or other equipment that has a PoE PSE port.

2.

In

N-Able

, select the

Unit Management

tab and click the

Auto Discover

button (if the table has not already populated itself with the installed units). See

Figure 12

.

FIG. 12

Unit Management Page 3.

Find your Encoder in the list. N3000 units are displayed on the following tabs: • •

Unit Management Video Matrix

tab — N3000 units have

N3000 Encoder/Decoder

tab — N3000 units are found on the

N3000

listed in their sub-tab (as shown in

Type

Figure 13

fields.

).

NOTE:

If using multiple Encoders in your set up, it is important to plug in and configure one Encoder at a time. All Encoders come pre configured to use stream 1. As you add Encoders to the network, you will need to set them up to use different streams.

N3000 Series User Manual 16

Encoders are listed across the top of the page.

Installing and Configuring Your AV Equipment Decoders are listed down the left side of the page.

Red Text - No video source (Encoder) or no display (Decoder).

Gray Text - Video output for this unit is disabled.

Black Text - Unit is in live play mode.

Blue Text - Unit is playing locally-stored content.

FIG. 13

Video Matrix Page 4.

Double-click the Encoder’s name in the list. The

N-Series Encoder Login

page is displayed (see Figure 14

). If prompted, use the following default login credentials to log in for the first time. These can be changed later on the

Settings

page.

Default username:

admin

Default password:

password FIG. 14

Login Page

NOTE:

The Login page is only displayed if N-Able's stored username/password does not match the unit's username/password. A default system will match.

5.

6.

The

Settings

page is displayed (see

Figure 15

).

Change the

Stream

setting. We recommend setting

Stream

to a number between 2 and 254 (it is

required

that the number be less than 32,512). N3000 Series User Manual 17

Installing and Configuring Your AV Equipment

FIG. 15

Changing Stream Setting 7.

Repeat these steps until all Encoders are connected to the network and configured with an appropriate

Stream

number.

NOTE:

Each Encoder’s Stream number must be unique to all other Encoders on the network.

NOTE:

Screen-by-screen descriptions of the web interface options are provided for your reference in the Encoder Configuration Options

section on page 23

and the Decoder Configuration Options

section on page 47

.

Configuring Decoder and Encoder IP addresses (if needed)

IP configuration changes must be done correctly to avoid any communication disruptions with the N3000 unit.

As mentioned previously, the default IP mode differs depending on product model:  N3121/N3221 devices are shipped in

Auto IP

mode. This means that the IP address is pre-configured to 169.254.xxx.xxx with a subnet mask of 255.255.0.0. When first connected to the network,

Auto IP

checks the for available IP addresses in the 169.254.xxx.xxx range and then makes an appropriate, static assignment to each unit.

 N3132/N3232 devices are shipped in

DHCP

mode. When first connected to the network, an IP address is assigned automatically based on the network DHCP server. If no DHCP server is found, the unit will use

Auto IP

mode.

How IP Address Changes Affect Unit Control

As discussed previously, N-Able control is dependent upon the host computer being in the same IP address range as the SVSI devices. Therefore, before making any N3000 IP address changes, we recommend having

two statically-assigned IP addresses on your computer

.

 Configure the first IP address to be in the range of the default N-Series IP settings (i.e., in the 169.254.xxx.xxx range), AND  Configure a second IP address in the range of the IP address you are planning to assign to the units (or when using DHCP, an address within the defined range for your network).

N3000 Series User Manual 18

Installing and Configuring Your AV Equipment 1.

2.

3.

Changing IP Addresses

There are two ways to assign new IP addresses to your N3000 units using N-Able: 

Option 1:

Log in to each unit individually and make the changes on the

Settings

page. 

Option 2:

Export a comma-separated value (CSV) file, make changes to all units in the resulting file, and import the CSV file into N-Able to apply the changes.

Option 1: Assigning IP Addresses Individually (using the Settings page)

Find the unit you wish to change in the control matrix (either on the

Unit Management

tab or the

Video Matrix > N3000

tab). Double-click the unit and log in. Go to the

Settings

page and make IP address changes for that unit either by setting a

STATIC

address or by enabling

DHCP

(see Figure 16 ).

FIG. 16

Network Setup Section of the Settings Page 4.

Click the

Trial Save

button.

5.

6.

Return to the Once the

Settings Settings

page through the newly-configured IP address. page appears (successfully using the new IP address) click the

Confirm

button to lock in your changes.

NOTE:

If you lose communication for any reason, unplug the N3000, wait one minute, and plug it back in. This restores the unit to the original IP address.

Option 2: Assigning IP Addresses to Multiple Units (using CSV files)

N-Able has the ability to export and import CSV files. Once units are auto-discovered in N-Able, the CSV file can be exported into Excel where parameters such as IP address, subnet mask, gateway, stream number, audio settings, etc. can be configured. Once configured, import the CSV file back into N-Able to assign those parameters to the appropriate devices. Reboot the devices to activate the new settings. This procedure can be used to configure multiple networked AV devices at the same time. It can also provide valuable diagnostics by allowing you to see the last known device configuration as well as scan the network for new devices (regardless of IP configuration).

To configure units using a CSV file, follow these steps: 1.

Make sure that you have performed an

Auto Discover

(on the

Unit Management

tab of N-Able) since connecting all of the new units to the network.

2.

3.

From N-Able’s main menu bar, select Click

Yes N-Able > Export CSV

.

on the pop-up box informing you that a CSV file is about to be generated.

NOTE:

A CSV file editor (e.g., Microsoft Excel) is necessary to proceed.

4.

5.

6.

7.

The folder containing your CSV file displays. Double-click the file to open it.

You can use this file to edit the IP mode, IP address, subnet mask, gateway IP address, stream number, etc. Once all changes have been made, save the file.

Go back into N-Able and select

N-Able > Import CSV

.

Browse to your saved CSV file and click

Import

.

Step 4: Connecting Encoders to an Input Source

Having already connected the Encoder(s) to the network and made the appropriate settings changes, you can now connect to the appropriate AV source(s). This connection from an Encoder to an input source is accomplished using either an HDMI cable or DVI I (through adapter). 1.

2.

Connect the source you would like to use for the Encoder (camera, laptop, etc.) to the Encoder’s input port (

HDMI IN

or

DVI-I INPUT

, depending on model) using the appropriate cable/adapter combination. This connection can be digital or analog.

Repeat until all Encoders are connected to their sources.

N3000 Series User Manual 19

Installing and Configuring Your AV Equipment Cat-5 Cable

N3000 Encoder PoE-Enabled Switch FIG. 17

Encoder Connection to Source HDMI/DVI-I Cable/Adapter (model-dependent)

Network

N3000 Series User Manual 20

Installing and Configuring Your AV Equipment

Switching and Scaling Options

SVSI Encoders and Decoders make up a true AV matrix solution. In other words, one input can go to any or all outputs.

Both Encoders and Decoders have internal scaling capabilities. Keep the following in mind:  The input of an Encoder is the video and/or audio signal going into the Encoder.

 The output of an Encoder is the network stream.

 The input of a Decoder is the network stream.

 The output of a Decoder is the digital video and/or audio being transmitted out to the display device.

Seamless Switching

The N3000 Series supports seamless switching capability if the scalers in the Encoders are all set to the same resolution and refresh rate. If the scalers are off, all of the

sources

must have the same resolution and refresh rate.

To get streams onto a Decoder, use the

Video Matrix

tab to route video from an Encoder to a Decoder. This works seamlessly if the previously mentioned settings are true. All you have to do is click the common cell on the matrix, and click the

Take

button. See

Figure 18

for an example.

Enabling this cell causes the

Conference Rm Decoder

to listen to the

Conference Rm Encoder

.

Click

Take

to apply changes.

FIG. 18

Seamless Switching Using the Video Matrix N3000 Series User Manual 21

Installing and Configuring Your AV Equipment

Control Options

For the most part, once the initial setup is complete, you will be primarily managing/configuring the Decoders. To better understand, think of Encoders as radio stations and Decoders as car radios. The Encoders are supplying the streams and, using the Decoders, you can “tune in” to the stream you want. SVSI’s N-Control solutions (N-Command, N-Act, and N-Touch) provide you with the most flexible management options available, insuring you are getting the most from your digital media system.

Primary Control Options

During initial configuration and setup, the free N-Able setup utility is sufficient. However, we do not recommend N-Able for production-level, primary-user control.

N-Command Controllers

These web-based hardware Controllers offer intuitive, powerful management of equipment, content, NVR recording/playback, bandwidth utilization, and AV switching (using a web-based, point-and-click graphical matrix). The N-Command product line also offers:  Simplified ASCII interface for third-party control via TCP/IP.  N8002 and N8012 controllers have master/slave failover protection.  N8012 controller has hot-swappable drives and redundant power supplies.

 Graphical presentation of video network connections.

 Full configuration control: assign fixed IP addresses for each SVSI component, adjust variable bit-rate for each video stream, etc.  Additional software bundles (free with N-Command) allow you to easily create attractive touch panels for N-Series and third-party equipment control, as well as build software design walls of any size. Visit our website for more details on the available N-Command Controllers.

Third-Party Controllers

The N3000 Series is capable of interfacing with third-party control systems such as Crestron. For direct control of N3000 units from any Third Party Control system, please use the Direct Control API (available on our website).

N-Act | On-Board, Built-In Control

All N-Series Encoders and Decoders have on-board, built-in control capability via events that can trigger any number of TCP/UDP commands to other IP controllable devices. Included free with all N-Series Encoders/Decoders. See the section

N-Act Page

on page 40 for more information.

N-Touch | IP Wall Controller

This 240 x 320 capacitive touch display has Wi-Fi and Bluetooth for expanding control to mobile devices. Programming is done individually through the built-in web server or collectively to multiple units using an N-Command N8000 Series Controller. Multi page custom graphics can be created using the free Panel Builder software (stored internally). N3000 Series User Manual 22

Encoder Configuration Options

Encoder Configuration Options

This chapter defines N3000 Series Encoder configuration options. For ease of navigation, it is organized to reflect the graphical user interface (GUI). From any main page in the GUI, you can access all other main pages by clicking the links in the top navigation bar.

Figure 19

shows the navigation bar and provides hot links to the sections of this chapter which describe each main page.

Settings Page on page 24.

HostPlay Page on page 38.

IR Page on page 39.

N-Act Page on page 40.

Serial Page on page 41.

Security Page on page 42.

Record Page on page 43.

EDID Page on page 45.

Logs Page on page 46.

LLDP Page on page 46.

FIG. 19

Section Links N3000 Series User Manual 23

Encoder Configuration Options

Settings Page

Click the

Settings

link at the top of any of the main web pages to access the page shown in

detailed descriptions:

Figure 20 . This page is divided into

several sections and also has links to other dialog boxes for additional configuration options. Refer to the following sections for 

Encoder Setup Section on page 25



Stream Settings on page 28



Advanced Settings on page 30



Time Settings on page 32



RS232 Settings on page 32



VLC Media Player Section on page 33



Network Setup Section on page 34



Status Section on page 35



Change Password Section on page 36



Software Section on page 36



DVI/HDMI Pass Thru Settings on page 37

FIG. 20

Settings Page N3000 Series User Manual 24

Encoder Configuration Options

Encoder Setup Section

The

Encoder Setup

section of the

Settings

page is shown in

Figure 21

. Options are described in Table 1

.

FIG. 21

Encoder Setup Section N3000 Series User Manual 25

Encoder Configuration Options

TABLE 1

Settings Page: Encoder Setup Section

Option Device Name TX Enable Stream Unicast Mode Unicast Dest IP Audio Input Type Scaler Output Mode Live/Local Audio Sample Rate Image Quality Motion Quality Audio Quality Mute Audio Source Color Space Correction Stream Settings Advanced Settings Description

Enter a user-friendly name for the unit.

Notes

More descriptive names in this field help you organize and manage the SVSI system efficiently. Names based on the unit’s location and function are very useful. Some good examples are

Lobby-Left-VGA

(for left side of lobby, VGA input) or

CR201-HDMI

matrices are organized alphanumerically.

(for Conference Room 201, HDMI input). Keep in mind the Enable to broadcast the AV signals. Disable to turn off/ stop broadcasting. View/edit the current transmit stream number.

Enable to have the Encoder output a unicast video stream (rather than multicast).

Enter the IP address of the unit you want to send the unicast stream to.

Unicast Mode

must be enabled. To better understand this setting, think of Encoders more like a channel on a cable box, rather than a traditional AV Matrix. Each Encoder must have a unique stream number, just like every channel must have a unique channel number (e.g., Food Network and HGTV cannot both be on channel 201). The N3000 Series Encoders can output unicast natively at a bandwidth compatible with lower speed links. N3000 also supports standard streaming protocols like RTP, RTSP, RTMP, and HTTP Live (commonly used with content delivery services).

Both units must be in the same subnet. If the

Encoder Output Mode

is set to

RTSP

, then an IP address is not necessary in this field. See the

Stream Settings

section on page 28 for more details.

Select

Unbalanced

(single-ended) or

Balanced

analog audio input. Enable to scale outgoing content to a fixed resolution. Select the output resolution of the video to be transmitted onto the network. The

Scaler

check box must be enabled for this to be applicable (see

Scaler

above).

Select live video or locally stored images for transmission onto the network. When video is not available, it automatically goes into local mode.

Select the sample rate, in Hz, for the analog audio. Adjust the compression level of the image. The further to the left on the slider, the more compression (which will display as pixelization of the image).

Adjust the frame rate reduction. Slide all the way to the right to match the source’s frame rate. As you slide left, you reduce frame rates. Adjust the compression level of the audio. The further to left of the slider, the lower the quality.

Enable to stop the transmission of audio data onto the network. Set the audio source to be disabled, enabled or selected automatically (see note).

Set the color space settings for the Encoder (YcbCr, RGB) to be disabled, enabled, or selected automatically based on the source. When video is not available, the most recently played local playlist is displayed.

The quickest way to reduce overall bandwidth is to reduce motion quality. However, this increases latency.

The

AUTO

setting always corresponds to HDMI audio as long as there is an HDMI source. If the source is unplugged, it will automatically fall back to analog audio (if there is an analog source plugged in).

If you see a pink/green washed out screen (across the entire image), this can be changed by modifying color space settings. Most sources function with

Auto

selected but (for problematic sources) hard-set the value to what the source requires. It is best to do hard-set for all permanently installed sources (e.g., cameras, cable boxes, etc), but leave

Auto

on for periodic sources (e.g., laptop inputs).

Refer to Stream Settings on page 28 for details on the

options available from this link.

Refer to Advanced Settings on page 30 for details on

the options available from this link.

N3000 Series User Manual 26

Encoder Configuration Options

TABLE 1

Settings Page: Encoder Setup Section (Cont.)

Option Time Settings RS232 Settings Allow SVSI Multicast Disable P1 Description

Refer to Time Settings on page 32 for details on the

options available from this link.

Refer to RS232 Settings on page 32 for details on the

options available from this link.

Disable this option to prevent the port from outputting multicast video traffic. Completely disables the P1 port for all traffic.

Notes

Particularly useful if you are connecting a non-SVSI device to a port for network-based control.

Once disabled, anything connected to the P1 port will no longer be available on the network.

Cancel Save

Click to return all controls to the last saved configuration.

Click to accept changes made to these controls.

N3000 Series User Manual 27

Encoder Configuration Options

Stream Settings

The section of the

Settings

page shown in

Figure 22 is displayed when you click the

Stream Settings

link. Options are described in

Table 2

.

FIG. 22

Stream Settings Section

TABLE 2

Settings Page: Stream Settings Section

Option Encoder Output Mode Transport Stream Generate Multicast Stream RTP Encapsulation HTTP File Duration (sec) RTMP URL RTMP Stream PCM Audio I-Frame Frequency Description

Set the Encoder’s output type to

SVSI decoder

,

HTTP live

,

RTSP

, or

RTMP.

Enable to encapsulate the stream as an MPEG2 transport stream Enable to cause the Encoder to also generate an SVSI compatible multicast stream.

Enable to prepend RTP headers to the AV stream.

Selects the duration (in seconds) of the individual HTTP Live Streaming (HLS) files.

Specifies the content delivery service that you want to send the stream to.

Specifies the content delivery service that you want to send the stream to.

If enabled, the Encoder will also generate an SVSI compatible PCM audio stream.

Determines how often an I-frame is injected into the stream. Example: If set to 10, one I-frame will be injected for every ten frames.

Refer to Table 3 on page 29 for more details on

Encoder and Decoder configuration considerations (based on which

Encoder Output Mode

option you choose). This setting only applies if

Encoder Output Mode

is set to

SVSI decoder

.

This setting only applies if

Encoder Output Mode

is set to

HTTP live

or

RTMP

.

This setting only applies if

Encoder Output Mode

is set to

SVSI decoder

.

This setting only applies if

Encoder Output Mode

is set to

HTTP live

.

This setting only applies if

Encoder Output Mode

is set to

RTMP

.

This setting only applies if

Encoder Output Mode

is set to

RTMP

.

A higher number in this field results in a better video quality for the amount of bandwidth used. However, keep in mind that this setting will affect switching speed on the Decoder. The higher the number, the more switching delay experienced.

Multicast Address Override Multicast Address UDP Port Number

Enable to override the upper two octets of the multicast address with the values specified in the

Multicast Address

field (see below).

If

Multicast Address Override

is enabled, enter the upper two octets.

Specifies the UDP port number for the AV stream.

N3000 Series User Manual 28

Encoder Configuration Options

TABLE 2

Settings Page: Stream Settings Section (Cont.)

Option RTSP Port Number RTCP Port Number Description

Specifies the port number for the RTSP connection.

Specifies the port number for the RTCP connection.

TABLE 3

Stream Modes and Related Settings

Stream Mode Encoder Output Mode Unicast

UDP RTP RTP Unicast RTSP Multicast RTSP Unicast SVSI Decoder SVSI Decoder SVSI Decoder RTSP RTSP Disabled Disabled Enabled Disabled Enabled

Transport Stream RTP Encapsulation

Enabled Enabled Enabled N/A N/A Disabled Enabled Enabled N/A N/A HTTP Live RTMP HTTP RTMP N/A N/A N/A N/A N/A N/A

Notes

 Enter the Decoder’s IP address into the Encoder’s

Unicast Dest IP

field.

 On the Decoder’s

Settings

page (under

Stream Settings

) enter the

Stream URL

OR on the Encoder’s

Settings

page, enable

Generate Multicast Stream

.

 On the Decoder’s

Settings

page (under

Stream Settings

) enter the

Stream URL

OR on the Encoder’s

Settings

page, enable

Generate Multicast Stream

.

 Encryption is not supported in this mode.

 Encryption is not supported in this mode.

 RTMP is not supported by the Decoder. To stream to the Decoder, enable

Generate Multicast Stream

on the Encoder’s

Settings

page.

N3000 Series User Manual 29

Encoder Configuration Options

Advanced Settings

The section of the

Settings

page shown in

Figure 23 is displayed when you click the

Advanced Settings

link. Options are described

in Table 4 .

FIG. 23

Advanced Settings

TABLE 4

Settings Page: Advanced Settings

Option Input Video Detect Mode Input Level Gain Left/ Right Description

Set to

Digital

to force the Encoder to detect only HDMI/ DVI sources. Set to

Analog

to force the Encoder to only detect analog sources. Set to

Auto

for source auto detection.

Select a PRE-ENCODE cut in the audio signal.

Audio Gain Audio Gain Left/Right Brightness Component Sync Window Input audio for HostPlay HostPlay for Unsupported Gratuitous ARP Notes

Slide right to provide a POST-ENCODE boost in the audio signal (to both left and right channels).

Slide right to provide a POST-ENCODE boost in the left or right channel’s audio signal.

Use sliders to raise or lower RGB values of the Encoder (POST-ENCODE). Use this slider to configure the sync on green sensitivity.

Enable to activate the input audio when the Live/Local menu is set to one of the local images. Enable to cause the Encoder to use a custom image whenever an unsupported video mode is supplied to it. Enable the Encoder to send a periodic Address Resolution Protocol (ARP) packet to the network. This can help prevent distortion of the audio when the source is providing audio that is too loud/clipping. Setting does

not

affect digital audio.

This can help compensate when the source is providing a weak audio signal. Does not affect digital audio.

This can help compensate when the source is providing a weak audio signal. Does not affect digital audio.

Only affects analog video. Does not affect digital video.

Used for computer video input to help with screen flickering.

N3000 Series User Manual 30

Encoder Configuration Options

TABLE 4

Settings Page: Advanced Settings (Cont.)

Option ARP Interval (secs) Unsolicited Status Send Status Address Status Interval (secs) Discovery Packet Transmit Description

Determine how often (in seconds) the unit transmits gratuitous ARP packets.

Enable the Encoder to send a periodic status packet to the

Send Status Address

described below.

When here.

Unsolicited Status

is enabled, the Encoder sends a periodic status packet to the IP address specified Determine how often (in seconds) the unit transmits status packets.

Enable the SVSI multicast discovery service (which is used to identify units).

Notes

This is useful for larger network integrations when broadcast packets will not cover the entire network. Enabled by default.

Discovery Interval (secs) TTL DSCP # IR Command Holdoff IR Repeat Holdoff

Determine how often (in seconds) the unit transmits discovery packets.

Select the Time To Live (TTL) for the transmit audio and video streams. Select the Differentiated Services Code Point (DSCP) for the transmit audio and video streams.

Set the delay between IR command portions. The default setting is 25 ms.

Set the repeat delay between IR commands. The default setting is 90 ms.

Limits the lifespan of data on the transmit audio and video streams (to improve performance).

IR commands are sent in two parts. This setting is the time (in milliseconds) between transmission of part one and part two. The second part of the command is inverted for confirmation purposes. This is the amount of time before a new command is sent. For example, when pressing and holding the volume button on a remote control, this is how long until the command is repeated.

Enable SNMP

Enable to allow the device to handle Simple Network Management Protocol (SNMP) queries.

N3000 Series User Manual 31

Encoder Configuration Options

Time Settings

The section of the

Settings

page shown in Figure 24

is displayed when you click the

Time Settings

link. Use this section to specify Network Time Protocol (NTP) servers and the time zone. This information is used to provide accurate stream time stamping.

FIG. 24

Time Settings Section

RS232 Settings

The section of the

Settings

page shown in Figure 25 is displayed when you click the

RS232 Settings

link. Options are described in

Table 5

.

FIG. 25

RS232 Settings

TABLE 5

Settings Page: RS232 Settings

Option RS232 Baud Rate RS232 Data Bits RS232 Parity RS232 Stop Bits Description

Select the appropriate baud rate for the RS232 serial interface. Default is 9600.

Select the appropriate data bit count for the RS232 serial interface. Default is 8.

Select the appropriate parity for the RS232 serial interface. Default is no parity (

none

).

Select the appropriate number of stop bits for the RS232 serial interface. Default is 1.

N3000 Series User Manual 32

Encoder Configuration Options

VLC Media Player Section

The

VLC Media Player

settings section of the

Settings

page is shown in

Figure 26 . This read-only field provides you with the URL

for use with third-party decoders.

NOTE:

If the source is protected with HDCP or if the encryption is forced on, the stream will not be viewable by third-party decoders.

FIG. 26

VLC Media Player Settings Section N3000 Series User Manual 33

Encoder Configuration Options

Network Setup Section

The

Network Setup

section of the

Settings

page is shown in

Figure 27 . Options are described in Table 6

.

FIG. 27

Network Setup Section

TABLE 6

Settings Page: Network Setup Settings

Option IP Mode IP address Netmask Gateway address Manual DNS DNS #1 and #2 Ping Test Trial Save Description

Configure the IP address mode. When set to

AUTO IP

, an IP Address in the range of 169.254.xxx.xxx with

Netmask DHCP

, of 255.255.0.0 and N3000 Encoder. When set to

Gateway STATIC address

of 169.254.1.1 will be automatically assigned to the N3000 Encoder by the control software. When set to an IP Address in the range of the DHCP server on the network will be automatically assigned to the , an

IP address

,

Netmask

, and

Gateway address

must be manually entered.

View the current IP address of the N3000 Encoder. When in

STATIC

mode, you may enter a new IP address into this field. View the current

Netmask

of the N3000 Encoder. When in

STATIC

mode, you may enter a new

Netmask

into this field.

View the current

Gateway address

of the N3000 Encoder. When in

STATIC

mode, you may enter a new

Gateway address

into this field. Enable to override the DNS selection.

Specifies the main servers for use for DNS.

Test connection by specifying an IP address or URL to ping. Click the

Ping

link to initiate the test. Click to initially save IP address changes. Once you log in to the unit using the new address, you will be able to confirm and accept the changes permanently.

Notes

Using

AUTO DHCP

is generally not recommended. If the device is set to

IP

rebooted.

DHCP

and fails to receive an address from the DHCP server in time, it will revert back to the Address (169.254.xxx.xxx) until the unit is This is used for RTMP.

This is useful when in RTMP mode for verifying that the unit can access the RTMP server.

N3000 Series User Manual 34

Status Section

The

Status

section of the

Settings

page is shown in

Figure 28 . Options are described in Table 7 .

Encoder Configuration Options

FIG. 28

Status Section

TABLE 7

Settings Page: Status Section

Option DVI/HDMI Status Input Resolution DVI/HDMI Status Pass Thru Current Bandwidth Port 50001 Source IP Port 50002 Source IP Serial Source IP Flush buttons Description

Indicates if a video source is connected to the Encoder. Indicates the video resolution of the currently connected source.

Indicates if a display device is connected to the Encoder.

This is a snapshot of the unit as properties were loaded to the browser, not a live counter. Refresh the page to get an updated bandwidth.

Shows the IP address of the currently connected device or displays

Disconnected

if no connection exists.

Shows the IP address of the currently connected device or displays

Disconnected

if no connection exists.

Shows the IP address of the currently connected device or displays

Disconnected

if no connection exists.

These buttons reset the ports.

Notes

Port 50001 can only accept a single external connection at a time . If a device is currently showing the port occupied (by a control system or other device), then other connections will be rejected. However, connection attempts from the same IP will override the current connection. Port 50002 can only accept a single external connection at a time . If a device is currently showing the port occupied (by a control system or other device), then other connections will be rejected. However, connection attempts from the same IP will override the current connection. Only a single external connection can be accepted on the port. If a device is currently showing the port occupied (by a control system or other device), then other connections will be rejected. However, connection attempts from the same IP will override the current connection. N3000 Series User Manual 35

Encoder Configuration Options

Change Password Section

The

Change Password

section of the settings page is shown in Figure 29

. To change the N3000 Encoder interface password (for admin-level access) enter the current password in the field labeled

Old Password

, and enter a new password in the

New Password

and

Confirm Password

fields. Click

Change PW

to accept the new password. To create/change the user password (which provides access to the

Record

page of the N3132) use the

Change User Password

field and button at the bottom portion of this section.

FIG. 29

Change Password

NOTE:

The admin password needs to match N-Able's stored password to allow auto-login using N-Able.

Software Section

The

Software

section of the

Settings

page is shown in Figure 30

. Options are described in

Table 8 .

FIG. 30

Software Section

TABLE 8

Settings Page: Software Section

Option Serial MAC Address Firmware Version Web Version Factory Restore Reboot Description

Displays the serial number of the N3000 Encoder. Displays the MAC address of the network interface of the N3000 Encoder. Displays the date code for the currently running version of the N3000 Encoder internal firmware.

Displays the date code for the currently running version of the web interface. Click to restore the device to the original factory settings. This resets everything except the IP address (including name, stream number, serial settings, etc.). If you wish to factory restore all settings (including the IP address) boot the box with the ID button held down.

Click to reboot the device (does not affect current configuration).

N3000 Series User Manual 36

Encoder Configuration Options

DVI/HDMI Pass Thru Settings

The section of the

Settings

page show in Figure 31 is displayed when you click the

DVI/HDMI Pass Thru Settings

link. Options are

described in Table 9 .

Applies to the N3121 Encoder Applies to the N3132 Encoder

FIG. 31

DVI/HDMI Pass Thru Settings

TABLE 9

Settings Page: DVI/HDMI Pass Thru Settings

Option DVI/HDMI Pass Thru Enable HDMI Audio YCbCr 4:2:2 Output Simplified DVI/HDMI Detect Cancel Save Description

Enables looped output.

Determines if the unit will output audio over the HDMI connection. Selecting

Auto

bases audio output on the settings of the connected source device.

For color conversion. Can force to RGB output based on connected device’s reported settings. Default (and preferred setting) is

Off

.

When enabled, detects HDMI solely based on the hot plug detection. Enable to help prevent displays/monitors from going to sleep.

Click to return all controls to the last saved configuration.

Click to accept changes made to these controls.

N3000 Series User Manual 37

Encoder Configuration Options

HostPlay Page

Click the

HostPlay

link at the top of any of the main web pages to access the page shown in rate. Audio can be uploaded and set to play whenever HostPlay is active. See Table 10 Figure 32 . This page allows you to upload new images to the Encoders and configure the image playlists. The playlist will be shown on the display when no video is being transmitted or received. You can show a single image or set up multiple images to be displayed at a customized animation for option descriptions.

FIG. 32

HostPlay Page

TABLE 10

HostPlay Page Options

Option Edit Playlist Save Name Output Mode Audio Image list Description

Select a playlist from the drop-down menu to view/edit the images currently used in the chosen image playlists. If more than one image appears in the list, a transition time can be set for each image (see

Image list

below).

Click to save the current configuration.

Enter a name for the playlist.

Select the HostPlay output resolution. The playlists that were uploaded in that resolution are then displayed for your selection. Choose an audio file to play while the HostPlay image is on the screen.

Allows you to customize what images are displayed, the transition time for each image, etc.

N3000 Series User Manual 38

Encoder Configuration Options

TABLE 10

HostPlay Page Options (Cont.)

Option Image/Audio DB Delete Images Delete Audio Description

This section provides the ability to upload image and audio files to the N3000 Encoder database. You can also use the

Fill

field to customize the background color (used behind HostPlay images that do not take up the entire screen).

Delete the selected image file from the playlist.

Delete the selected audio file from the playlist.

IR Page

Click the

IR

link at the top of any of the main web pages to access the page shown in saved for future use and executed later. The

IR Code

Figure 33 menu lists all saved IR commands. See . This page allows you to upload and

execute IR Pronto codes so that other vendor’s devices can be controlled through the Encoder’s IR connector. Commands can be

Table 11

for option descriptions.

FIG. 33

IR Page

TABLE 11

IR Page Options

Option IR Code Save Delete Execute Description

Create/select IR codes. Different vendors have different IR Pronto codes (that can usually be found through a web search). Copy/paste new IR commands directly into the input space. Save the current code.

Delete the current code.

Activate the selected code through the Encoder’s

IR

connector.

N3000 Series User Manual 39

Encoder Configuration Options

N-Act Page

Click the

N-Act

link at the top of any of the main web pages to access the page shown in

commands for each event. See

Table 12

for option descriptions.

Figure 34 . This page allows you to create

command lists which are performed automatically by the unit based on power or video connection (without the use of an outside controller). For example, you can tell a projector and lights to come on when the Encoder powers up. You can add multiple

FIG. 34

N-Act Page

TABLE 12

N-Act Page Options

Option Enable N-Act Events Power on Event Video Cable Connected Event Video Cable Disconnected Event Save Events Import/Export Description

Enable to activate the configured events.

Create/delete/test events to be performed when the Encoder powers on. Visit our website for more details on Application Programming Interface (API) commands.

Create/delete/test events to be performed when the Encoder is connected to a video source. The

Trigger Delay

field specifies how long (in milliseconds) the device has to be connected for the command to be executed. Create/delete/test events to be performed when the Encoder is disconnected from a video source. The

Trigger Delay

field specifies how long (in milliseconds) the device has to be disconnected for the command to be executed. This keeps accidental (momentary) disconnects from triggering the command sequence.

Click to save changes made to this page.

Use this section of the page to import/export N-Act event configurations so you can share them from one unit to another. N3000 Series User Manual 40

Encoder Configuration Options

Serial Page

Click the

Serial Serial Code

link at the top of any of the main web pages to access the page shown in

menu lists all saved commands. See Table 13 for option descriptions.

Figure . This page allows you to upload and execute commands used for direct control of serial devices. Commands may be saved for future use and executed later. The

NOTE:

If the Port 5004/Serial Port is currently in use by another device, sending commands from the Serial page will always return a No Data message and fail to send the commands.

Serial Page

TABLE 13

Serial Page Options

Option Serial Code Save Delete Execute ASCII and HEX Response Description

Create/select serial commands. Different vendors have different codes that can usually be found through a web search. Copy/paste new commands (in either ASCII or HEX) directly into the appropriate input space. Save the current code.

Delete the current code.

Apply the selected code to the Encoder’s serial connection.

Paste serial commands directly into either the

ASCII

or

HEX

field. View responses provided by the device receiving the serial command(s). N3000 Series User Manual 41

Encoder Configuration Options

Security Page

Click the

Security

link at the top of any of the main web pages to access the page shown in

Decoder, the Decoder must match the Encoder password.

Figure 35 . This page allows you to force

HTTPS connections and set up a password for stream encryption. To successfully display an encrypted Encoder stream on a

NOTE:

This page only applies if connected to a web page via HTTPS.

FIG. 35

Security Page N3000 Series User Manual 42

Encoder Configuration Options

Record Page

Click the

Record

link at the top of any of the main web pages to access the page shown in Figure 36 . This page allows you to set up recording options on the Encoder and to customize when/if the unit transfers the recorded files to another location. See Table 14 for option descriptions. This page is only applicable to the N3132 Encoder.

FIG. 36

Record Page

TABLE 14

Record Page Options

Option Description Command buttons Start Record button Stop Record/Transfer File button Format USB Status section (read-only)

Click to begin recording to the USB device plugged into the front of the N3132 Encoder.

Click to stop a recording and start the file transfer.

Click to format the USB device plugged into the front of the N3132 Encoder.

USB State

Displays the state of the current USB connection. When the unit is properly configured and the USB device is validated,

Device Ready

is displayed. See the

USB Port

setting below for more information.

Free Space

Indicates file space left on the USB device.

N3000 Series User Manual 43

Encoder Configuration Options

TABLE 14

Record Page Options (Cont.)

Option Description Stream URL USB Port

URL of the device’s network stream. This is shown here for the convenience of users that do not have

admin

privileges (and therefore cannot access the main page for this information).

Enable this setting BEFORE plugging in a compatible device into the USB port on the front of the Encoder. Once the device is validated,

Device Ready

will display in the

USB State

field.

File section Base Name Convert to MP4

Specify a base name for the recording file. The actual file name will be the base name plus a time stamp.

Turn

On

if you wish to convert the file to an mp4 before transfer.

NOTE:

This requires twice the storage space on the USB drive.

Validate after send

Turn

On NOTE:

if (after a file is transferred) you would like to automatically pull it back to the unit and verify that it matches the original file.

This requires twice the storage space on the USB drive.

File Transfer Settings section Transfer Method Server Port (FTP or SFTP) Server Directory (Share) Destination IP Address

Select a transfer method if you would like the file to be transferred somewhere once recording has stopped. Options include If your

Transfer Method

is set to

FTP

or

SFTP

(see above) enter the port number to be used for transfer.

If your

Transfer

be stored.

SFTP

,

FTP Method

, and

Network

is set to

Share Network

.

Share

(see above) enter the directory on the share where the file will The destination IP address applies to all

Transfer Method

modes. It is the address of the server that will receive the file.

Server Username Change Password Delete after Transfer

Enter the username to use when validating the file transfer to the server. The username applies to all modes. Enter the password to use when validating the file transfer to the server. The password applies to all modes. Turn

On

if you would like the file to automatically delete from the USB drive once it has been transferred via the selected method.

NOTE:

If you use this option, it is recommended that you also enable the Validate after send feature (to make sure the recording made it to the server).

File Transfer Schedule section Unit Time

The Encoder’s current time (read only). In order to get accurate real time, the Encoder must be on an IP address that connects to the Internet and there must be a time server entered (under Settings>Time Settings).

See the

Time Settings

section on page 32 for more information.

Schedule

Select when you would like recording files to be transferred. Choices include:

Never

– Do not transfer the recordings.

Immediate

– Begin transfer as soon as the recording has stopped.

At start time

– All completed recordings will be transferred at the start time specified (see

Start Time

below).

Time window

– The recordings will be transferred at a random time during the time window determined by the Start Time and End Time Window settings (see below).

Start Time End Time Window

If

Schedule

is set to

At start time

or

Time window

, enter the time you would like to begin the recording transfer. The time fields are set as a 24 hour clock (0:0 to 23:59).

If

Schedule

is set to

Time Window

, enter the time you would like to end the window during which recordings are transferred. The time fields are set as a 24 hour clock (0:0 to 23:59).

N3000 Series User Manual 44

Encoder Configuration Options

EDID Page

Click the

Table 15

EDID Option 1:

link at the top of any of the main web pages to access the page shown in

control the EDID of the Encoders:

Figure 37 . Every display has stored

information that it communicates to the output device. This page allows you to view that information.Options are described in

. Edit the Encoder’s EDID if you need to change the display options available to the source. There are four different ways to

Use the default settings drop-down menu and select from the options available. Then click

Set EDID

. This will work for most sources and is most often set to

Stereo (2 channel)

.

Option 2:

When using an EDID captured from a display connected to a Decoder, paste the data in to the white EDID block, overwriting existing EDID. Then click

Set EDID

.

Option 3:

Make changes to the operating parameters displayed on the right side of the screen. Use the

Encode

button to translate the changes into a new EDID and click

Set EDID

.

Option 4:

Connect a compatible display to the Encoder's

HDMI OUT

or

DVI-D OUTPUT

port and click

Set EDID to Pass-thru

.

The source will need to be disconnected while modifying EDID settings.

FIG. 37

EDID Page

TABLE 15

EDID Page Options

Option EDID drop-down box Decode button Encode button Read EDID Set EDID Set EDID to Pass-thru Reset EDID Description

Select what EDID information to display.

Pass-thru:

Displays EDID information for the display connected to the Encoder’s pass thru port.

Local (Digital/Analog)

: Displays EDID information for the Encoder. This information is being provided to the source connected to the Encoder.

Click to translate the EDID currently displayed on the left to the operating parameters listed on the right.

After making any changes to the operating parameters listed on the right, click this button to update the EDID information on the left. To store the new settings, click

Set EDID

.

Click to initially show the EDID or to refresh the EDID table if the source EDID has changed.

If creating a custom EDID, click to apply the changes.

Set the EDID to the pass-thru EDID of the connected display to the

HDMI OUT

or

DVI-D OUTPUT

port.

For

Digital

, choose a standard EDID from the drop-down menu and click

Reset EDID

to apply. For

Analog

, no selection is necessary.

N3000 Series User Manual 45

Encoder Configuration Options

Logs Page

Click the

Logs

options to

link at the top of any of the main web pages to access the page shown in

Refresh

and

Reset Logs

.

Figure 38

. The

Logs

page displays a command log that lists all TCP and UDP messages the unit receives. It also displays the web browser’s IP address and gives you

FIG. 38

Logs Page

NOTE:

For security reasons, only use the Enable Maintenance Mode if instructed to by SVSI/AMX Technical Support.

LLDP Page

Click the

LLDP

link at the top of any of the main web pages to access the page shown in

connected to. The

Sys Name ID

,

Sys Description

,

Port ID

, and

Port Description

Figure 39

. The

LLDP

page displays information from the Link Layer Discover Protocol (LLDP) packet which identifies the port number and the switch the device is fields all reflect the information that was entered on the connected switch’s web interface.

FIG. 39

LLDP Page N3000 Series User Manual 46

Decoder Configuration Options

Decoder Configuration Options

This chapter defines N3000 Series Decoder configuration options. For ease of navigation, it is organized to reflect the graphical user interface (GUI).

As explained previously in the

Encoder Configuration Options

section on page 23, you can access the GUI main pages by clicking

the links in the top navigation bar. Figure 40

shows the navigation bar and provides hot links to the sections of this chapter which describe each main page.

Settings Page on page 48.

LocalPlay Page on page 58.

IR Page on page 59.

N-Act Page on page 60.

Serial Page on page 61.

Security Page on page 62.

Overlay Page on page 63.

EDID Page on page 65.

Logs Page on page 66.

LLDP Page on page 66.

FIG. 40

Section Links N3000 Series User Manual 47

Decoder Configuration Options

Settings Page

Click the

Settings

link at the top of any of the main web pages to access the page shown in

detailed descriptions:

Figure 41 . This page is divided into

several sections and also has links to other dialog boxes for additional configuration options. Refer to the following sections for 

Decoder Setup Section on page 49



Stream Settings on page 51



Advanced Settings on page 52



Time Settings on page 54



RS232 Settings on page 54



Network Setup Section on page 55



Status Section on page 56



Change Password Section on page 57



Software Section on page 57

FIG. 41

Settings Page N3000 Series User Manual 48

Decoder Configuration Options

Decoder Setup Section

The

Decoder Setup

section of the

Settings

page is shown in

Figure 42 . Options are described in Table 16 .

FIG. 42

Decoder Setup Section

TABLE 16

Settings Page: Decoder Setup Section

Option Device Name Stream Description

Enter a user-friendly name for the unit.

View/edit the current transmit stream number.

Notes

More descriptive names in this field help you organize and manage the SVSI system efficiently. Names based on the unit’s location and function are very useful. Some good examples are

Lobby-Left-VGA

(for left side of lobby, VGA input) or

CR201-HDMI

matrices are organized alphanumerically.

(for Conference Room 201, HDMI input). Keep in mind the To better understand this setting, think of Decoders dialing up channels on a cable box, rather than a traditional AV matrix. Each Decoder can dial in a different active channel.

Unicast Mode Audio Stream Audio Follows Video Scaler

Enable to prevent the Decoder from joining a multicast stream. View/edit the current audio receive stream number. This allows the N3000 to play audio streams from other AMX devices such as the N4321.

If enabled, the Encoder must direct the stream to the Decoder using unicast (or the stream may be specified by its URL).

When the audio source is an N3000 Encoder, the Encoder must have

PCM audio

enabled. See the Encoder’s

PCM Audio

section on page 17 for more details.

Enable to force the

Audio Stream t

o the same as the video stream. Enable to scale outgoing content to a fixed resolution. N3000 Series User Manual 49

Decoder Configuration Options

TABLE 16

Settings Page: Decoder Setup Section (Cont.)

Option Output Mode Live/Local Mute Lineout Volume Enable HDMI Audio Stream Settings Advanced Settings Time Settings RS232 Settings Allow SVSI Multicast Disable P1 Cancel Save Description

Select the output resolution of the video to be transmitted to the video output device (e.g., LCD). The

Scaler

check box must be enabled for this to be applicable (see

Scaler

above).

Select live video or locally stored images for transmission to the video output device (e.g., LCD). When video is not available, it automatically goes into local mode.

Enable to mute output audio.

This slider controls the output gain on the analog audio output. By default, it controls both the left and right lineout channels. Click the

Set Left/Right

link to control channels individually.

Set HDMI audio to be disabled, enabled, or selected automatically based on the source.

Refer to Stream Settings on page 51 for details on the

options available from this link.

Refer to Advanced Settings on page 52 for details on

the options available from this link.

Refer to Time Settings on page 54 for details on the

options available from this link.

Refer to RS232 Settings on page 54 for details on the

options available from this link.

Disable this option to prevent the port from outputting multicast video traffic. Completely disables the P1 port for all traffic. Click to return all controls to the last saved configuration.

Click to accept changes made to these controls.

Notes

When video is not available, the most recently played local playlist is displayed.

ON

forces audio on at all times. to send audio.

AUTO

reads the EDID of the connected device to determine whether or not Particularly useful if you are connecting a non-SVSI device to a port for network-based control.

Once disabled, anything connected to the P1 port will no longer be available on the network.

N3000 Series User Manual 50

Decoder Configuration Options

Stream Settings

The section of the

Settings

page shown in

Figure 43 is displayed when you click the

Stream Settings

link. Options are described in

Table 17 .

FIG. 43

Stream Settings Section

TABLE 17

Settings Page: Stream Settings Section

Option Stream Source Stream URL Support B-Frames Multicast Address Override Multicast Address UDP Port Number Description

Choose the source type from which the Decoder will receive the AV stream (

URL

or

SVSI encoder

).

If

URL

is selected for the enter the URL from which the Decoder will receive the AV stream.

Stream Source

(see above) Supported formats include: rtp:// udp:// rtsp:// http:// Enable if the stream has B frames to avoid jittery video. Enabling this setting adds 100 ms of latency.

Enable to override the upper two octets of the multicast address with the values specified in the

Multicast Address

field (see below).

If

Multicast Address Override

is enabled, enter the upper two octets.

Must match the upper two octets of the Encoder’s multicast address.

Must match the upper two octets of the Encoder’s multicast address.

Specifies the UDP port number for the AV stream.

Must match the Encoder’s UDP port number.

N3000 Series User Manual 51

Decoder Configuration Options

Advanced Settings

The section of the

Settings

page shown in

Figure 44

is displayed when you click the

Advanced Settings

link. Options are described

in Table 18 .

FIG. 44

Advanced Settings

TABLE 18

Settings Page: Advanced Settings

Option Add latency (ms) Input audio for LocalPlay Description

Enter number of milliseconds to add to latency.

Select to enable the input audio when the Live/Local menu is set to one of the local images.

Notes

Increase this number if you are having video or audio drop issues. A higher latency increases the tolerance to jitter in the stream timing.

In order to get input audio for LocalPlay:  On the Encoder’s

Settings

page, enable

PCM audio.

 On the Decoder’s

Settings

page, disable

Audio Follows Video

and set the

Audio Stream

to the Encoder (or audio source).

YCbCr 4:2:2 Output Simplified DVI/HDMI Detect Last Frame Hold DVI/HDMI off on stream loss DVI/HDMI Enable

Set YCbCr output to be disabled, enabled, or selected automatically based on the connected display. Select to enable the detection of a display device using a simple line level check. Select to cause the Decoder to continue playing the last valid video frame if the network connection is lost. Select to disable the video output drive when the video stream is not available.

Select to enable output video.

When enabled, Local Play will not appear.

N3000 Series User Manual 52

Decoder Configuration Options

TABLE 18

Settings Page: Advanced Settings (Cont.)

Option Gratuitous ARP ARP Interval (secs) Unsolicited Status Send Status Address Status Interval (secs) Discovery Packet Transmit Description

Enable the Decoder to send a periodic Address Resolution Protocol (ARP) packet to the network. Determine how often (in seconds) the unit transmits gratuitous ARP packets.

Enable the Decoder to send a periodic status packet to the

Send Status Address

described below.

When here.

Unsolicited Status

is enabled, the Decoder sends a periodic status packet to the IP address specified Determine how often (in seconds) the unit transmits status packets.

Enable the SVSI multicast discovery service (which is used to identify units).

Notes

This is useful for larger network integrations when broadcast packets will not cover the entire network. Enabled by default.

Discovery Interval (secs) IR Command Holdoff IR Repeat Holdoff

Determine how often (in seconds) the unit transmits discovery packets.

Set the delay between IR command portions. The default setting is 25 ms.

Set the repeat delay between IR commands. The default setting is 90 ms.

IR commands are sent in two parts. This setting is the time (in milliseconds) between transmission of part one and part two. The second part of the command is inverted for confirmation purposes. This is the amount of time before a new command is sent. For example, when pressing and holding the volume button on a remote control, this is how long until the command is repeated.

IGMP Joins on Stream Loss IGMP Join Interval Enable SNMP

Enable to send Internet Group Management Protocol (IGMP) join messages when no incoming stream is detected.

Delay in seconds between sending IGMP join messages (if

IGMP Joins on Stream Loss

is enabled).

Enable to allow the device to send Simple Network Management Protocol (SNMP) packets.

N3000 Series User Manual 53

Decoder Configuration Options

Time Settings

The section of the

Settings

page shown in Figure 45

is displayed when you click the

Time Settings

link. Use this section to specify Network Time Protocol (NTP) servers and the time zone. This information is used to provide accurate stream time stamping.

FIG. 45

Time Settings Section

RS232 Settings

The section of the

Settings

page shown in Figure 46

is displayed when you click the

RS232 Settings

link. Options are described in

Table 19 .

FIG. 46

RS232 Settings

TABLE 19

Settings Page: RS232 Settings

Option RS232 Baud Rate RS232 Data Bits RS232 Parity RS232 Stop Bits Description

Select the appropriate baud rate for the RS232 serial interface. Default is 9600.

Select the appropriate data bit count for the RS232 serial interface. Default is 8.

Select the appropriate parity for the RS232 serial interface. Default is no parity (

none

).

Select the appropriate number of stop bits for the RS232 serial interface. Default is 1.

N3000 Series User Manual 54

Decoder Configuration Options

Network Setup Section

The

Network Setup

section of the

Settings

page is shown in

Figure 47

. Options are described in

Table 20

.

FIG. 47

Network Setup Section

TABLE 20

Settings Page: Network Setup Settings

Option IP Mode IP address Netmask Gateway address Trial Save Description

Configure the IP address mode. When set to

AUTO IP

, an IP Address in the range of 169.254.xxx.xxx with

Netmask DHCP

, of 255.255.0.0 and N3000 Decoder. When set to

Gateway STATIC address

of 169.254.1.1 will be automatically assigned to the N3000 Decoder by the control software. When set to an IP Address in the range of the DHCP server on the network will be automatically assigned to the , an

IP address

,

Netmask

, and

Gateway address

must be manually entered.

View the current IP address of the N3000 Decoder. When in

STATIC

mode, you may enter a new IP address into this field. View the current

Netmask

of the N3000 Decoder. When in

STATIC

mode, you may enter a new

Netmask

into this field.

View the current

Gateway address

of the N3000 Decoder. When in

STATIC

mode, you may enter a new

Gateway address

into this field. Click to initially save IP address changes. Once you log in to the unit using the new address, you will be able to confirm and accept the changes permanently.

Notes

Using

AUTO DHCP

is generally not recommended. If the device is set to

IP

rebooted.

DHCP

and fails to receive an address from the DHCP server in time, it will revert back to the Address (169.254.xxx.xxx) until the unit is N3000 Series User Manual 55

Status Section

The

Status

section of the

Settings

page is shown in

Figure 48 . Options are described in Table 21 .

Decoder Configuration Options

FIG. 48

Status Section

TABLE 21

Settings Page: Status Section

Option DVI/HDMI Status Input Resolution Port 50001 Source IP Description

Indicates if video is connected to the Decoder. Indicates the video resolution of the incoming video source.

Shows the IP address of the currently connected device or displays

Disconnected

if no connection exists.

Port 50002 Source IP Serial Source IP Notes

Shows the IP address of the currently connected device or displays

Disconnected

if no connection exists.

Shows the IP address of the currently connected device or displays

Disconnected

if no connection exists.

Port 50001 can only accept a single external connection at a time . If a device is currently showing the port occupied (by a control system or other device), then other connections will be rejected. However, connection attempts from the same IP will override the current connection. Port 50002 can only accept a single external connection at a time . If a device is currently showing the port occupied (by a control system or other device), then other connections will be rejected. However, connection attempts from the same IP will override the current connection. Only a single external connection can be accepted on the port. If a device is currently showing the port occupied (by a control system or other device), then other connections will be rejected. However, connection attempts from the same IP will override the current connection.

Flush buttons

These buttons reset the ports.

N3000 Series User Manual 56

Decoder Configuration Options

Change Password Section

The

Change Password

section of the settings page is shown in Figure 49 . To change the N3000 Decoder interface password (for

admin-level access) enter the current password in the field labeled

Old Password

, and enter a new password in the

New Password

and

Confirm Password

fields. Click

Change PW

to accept the new password.

FIG. 49

Change Password

NOTE:

The admin password needs to match N-Able's stored password to allow auto-login using N-Able.

Software Section

The

Software

section of the

Settings

page is shown in Figure 50

. Options are described in

Table 22 .

FIG. 50

Software Section

TABLE 22

Settings Page: Software Section

Option Serial MAC Address Firmware Version Web Version Factory Restore Reboot Description

Displays the serial number of the N3000 Decoder. Displays the MAC address of the network interface of the N3000 Decoder. Displays the date code for the currently running version of the N3000 Decoder internal firmware.

Displays the date code for the currently running version of the web interface. Click to restore the device to the original factory settings. This resets everything except the IP address (including name, stream number, serial settings, etc.). If you wish to factory restore all settings (including the IP address) boot the box with the ID button held down.

Click to reboot the device (does not affect current configuration).

N3000 Series User Manual 57

Decoder Configuration Options

LocalPlay Page

Click the

LocalPlay

link at the top of any of the main web pages to access the screen shown in rate. Audio can be uploaded and set to play whenever LocalPlay is active. See Table 24 Figure 51 . This page allows you to upload new images to the Decoders and configure the image playlists. The playlist will be shown on the display when no video is being transmitted or received. You can show a single image or set up multiple images to be displayed at a customized animation for option descriptions.

FIG. 51

LocalPlay Page

TABLE 24

LocalPlay Page Options

Option Edit Playlist Save Name Output Mode Audio Image List Image/Audio DB Delete Image(s) Delete Audio Description

Select a playlist from the drop-down menu to view/edit the images currently used in the chosen image playlists. If more than one image appears in the list, a transition time can be set for each image (see

Image List

below).

Click to save the current configuration.

View/edit playlist names.

Select the resolution you want the image(s) to play in.

Select an audio file to play while the LocalPlay image is on the screen.

Allows you to customize what images are displayed, the transition time for each image, etc.

This section allows you to upload image and audio files to the N3000 Decoder database. You can also use the

Fill

field to customize the background color (used behind LocalPlay images that do not take up the entire screen and when

Keep Aspect

is selected).

Delete the selected image file from the playlist.

Delete the selected audio file from the playlist.

N3000 Series User Manual 58

Decoder Configuration Options

IR Page

Click the

IR

link at the top of any of the main web pages to access the page shown in saved for future use and executed later. The

IR Code

Figure 52 menu lists all saved IR commands. See . This page allows you to upload and

execute IR Pronto codes so that other vendor’s devices can be controlled through the Decoder’s IR connector. Commands can be

Table 25

for option descriptions.

FIG. 52

IR Page

TABLE 25

IR Page Options

Option IR Code Save Delete Execute Description

Create/select IR codes. Different vendors have different IR Pronto codes (that can usually be found through a web search). Copy/paste new IR commands directly into the input space. Save the current code.

Delete the current code.

Activate the selected code through the Decoder’s

IR

connector.

N3000 Series User Manual 59

Decoder Configuration Options

N-Act Page

Click the

N-Act

link at the top of any of the main web pages to access the page shown in

commands for each event. See

Table 26 for option descriptions.

Figure 53

. This page allows you to create command lists which are performed automatically by the unit based on power or video connection (without the use of an outside controller). For example, you can tell a projector and lights to come on when the Decoder powers up. You can add multiple

FIG. 53

N-Act Page

TABLE 26

N-Act Page Options

Option Enable N-Act Events Power on Event Video Cable Connected Event Video Cable Disconnected Event Save Events Import/Export Description

Enable to activate the configured events.

Create/delete/test events to be performed when the Decoder powers on. Visit our website for more details on Application Programming Interface (API) commands.

Create/delete/test events to be performed when the Decoder is connected to an output display. The

Trigger Delay

field specifies how long (in milliseconds) the device has to be connected for the command to be executed. Create/delete/test events to be performed when the Decoder is disconnected from the output display. The

Trigger Delay

field specifies how long (in milliseconds) the device has to be disconnected for the command to be executed. This keeps accidental (momentary) disconnects from triggering the command sequence.

Click to save changes made to this page.

Use this section of the page to import/export N-Act event configurations so you can share them from one unit to another. N3000 Series User Manual 60

Decoder Configuration Options

Serial Page

Click the

Serial Serial Code

link at the top of any of the main web pages to access the page shown in

menu lists all saved commands. See Table 27 for option descriptions.

Figure 54 . This page allows you to upload and execute commands used for direct control of serial devices. Commands may be saved for future use and executed later. The

NOTE:

If the Port 5004/Serial Port is currently in use by another device, sending commands from the Serial page will always return a No Data message and fail to send the commands.

FIG. 54

Serial Page

TABLE 27

Serial Page Options

Option Serial Code Save Delete Execute ASCII and HEX Response Description

Create/select serial commands. Different vendors have different codes that can usually be found through a web search. Copy/paste new commands (in either ASCII or HEX) directly into the appropriate input space. Save the current code.

Delete the current code.

Send the selected code out the Decoder’s serial connection.

Paste serial commands directly into either the

ASCII

or

HEX

field. View responses provided by the device receiving the serial command(s). N3000 Series User Manual 61

Decoder Configuration Options

Security Page

Click the

Security

link at the top of any of the main web pages to access the page shown in

Decoder, the Decoder must match the Encoder password.

Figure 55 . This page allows you to force

HTTPS connections and set up a password for stream encryption. To successfully display an encrypted Encoder stream on a

NOTE:

This page only applies if connected to a web page via HTTPS.

FIG. 55

Security Page N3000 Series User Manual 62

Decoder Configuration Options

Overlay Page

Click the

Overlay

link at the top of any of the main web pages to access the page shown in Figure 56 . This page allows you to upload and select image files to be displayed as small images on top of the video stream. See Table 28 for option descriptions.

NOTE:

The Overlay page’s settings and images are not retained during a system reboot.

FIG. 56

Overlay Page

TABLE 28

Overlay Page Options

Option Choose Files button Upload button Delete button Add button Reverse Add button Description

Click to browse to the .png files you would like to upload to the N3000 Decoder.

Click to upload the selected file to the unit.

Click to delete the selected file from the unit.

Click to add an uploaded file to the image play list.

Click to upload the selected files in the image play list in reverse order. This is especially helpful when creating animations that play backwards and forwards. N3000 Series User Manual 63

Decoder Configuration Options

TABLE 28

Overlay Page Options (Cont.)

Option Remove button Move Up/Down Duration Screen Position Frame Interval Global Transparency Motion Flashing Stop Overlay button Launch Overlay button Description

Click to remove an uploaded file from the image play list.

Use these buttons to put the playlist images into the desired order.

Determines how long the overlay is presented. Set to Loop to have it run indefinitely. Choose a starting position for the image(s) by clicking on the sample screen. The target icon represents the current placement.

Enter how long (in milliseconds) each image file should be displayed before the next file in the playlist appears.

Enter a transparency value (so that the image is blended with the video).

Enable to cause the image to move randomly on the screen.

Enable to cause the image to flash on the screen.

Click to disable the overlay function.

Click to enable the overlay function.

N3000 Series User Manual 64

Decoder Configuration Options

EDID Page

Click the

EDID

link at the top of any of the main web pages to access the page shown in display.Options are described in Table 29

.

Figure 57 . Every display has stored

information that it communicates to the output device. This page allows you to view the EDID information of the connected output

FIG. 57

EDID Page

TABLE 29

EDID Page Options

Option EDID drop-down box EDID Display box Decode button Encode button Description

Select what EDID information to display.

Pass-thru:

Displays EDID information for the display connected to the Decoder’s pass thru port.

Local (Digital/Analog)

: Displays EDID information for the Decoder. This information is being provided to the source connected to the Decoder.

Shows the EDID of the display that is connected to the Decoder. Click to translate the EDID currently displayed on the left to the operating parameters listed on the right.

After making any changes to the operating parameters listed on the right, click this button to update the EDID information on the left. N3000 Series User Manual 65

Decoder Configuration Options

Logs Page

Click the

Logs

options to

link at the top of any of the main web pages to access the page shown in

Refresh

and

Reset Logs

.

Figure 58

. The

Logs

page displays a command log that lists all TCP and UDP messages the unit receives. It also displays the web browser’s IP address and gives you

FIG. 58

Logs Page

NOTE:

For security reasons, only use the Enable Maintenance Mode if instructed to by SVSI/AMX Technical Support.

LLDP Page

Click the

LLDP

link at the top of any of the main web pages to access the page shown in

connected to. The

Sys Name ID

,

Sys Description

,

Port ID

, and

Port Description

Figure 59

. The

LLDP

page displays information from the Link Layer Discover Protocol (LLDP) packet which identifies the port number and the switch the device is fields all reflect the information that was entered on the connected switch’s web interface.

FIG. 59

LLDP Page N3000 Series User Manual 66

Troubleshooting

Troubleshooting

This chapter contains possible solutions to some common issues. Should you encounter any problems not covered by these guidelines, please contact SVSI technical support via email ( svsisupport@harman.com

) or call 256.461.7143 x9900. You can also visit our support webpage at support.svsiav.com

.

Issues LocalPlay screen displays instead of the stream from the Encoder.

HostPlay screen displays instead of the video from the source.

Unsupported Input Resolution screen displays.

Copy Protected Content screen displays.

Black screen/no screen displays.

Decoder displays decryption error.

Decoder audio or video is stuttering.

Encoded stream is not displaying on a third-party player.

No audio is detected.

Suggestions

• Verify Decoder is assigned to view a valid stream (of an active Encoder).

• Verify Decoder is currently in

Live

play mode (its name will display in black text on the

Video Matrix

page). You can change to

Live

mode on the

Settings

page (see

the

• If

Settings Page: Decoder Setup Section table on page 49 for more details).

• Verify network is properly configured and set up. If needed, connect Encoder’s network port to Decoder to bypass the network.

Multicast Address Override

is enabled, verify that the upper two octets of the

Multicast Address

match between Encoder and Decoder (

Settings >Stream Settings

).

• Encoder and Decoder UDP port numbers do not match.

• Set the Encoder to

SVSI Decoder

mode (

Settings >Stream Settings >Encoder Output Mode

) and set the Decoder to

SVSI Encoder

mode

Settings > Stream Settings> Stream Source

• If the Decoder

Stream

). Other Encoder and Decoder modes are primarily intended for third-party device support.

Source

is set to

URL

, make sure the

Stream URL

is correct.

Note: When Decoder is set to URL mode, it is not switchable via N-Able

• Verify Encoder is in

Live

play mode (its name will display in black text on the

Video Matrix

page). You can change to

Live

mode on the

Settings

page (see Settings Page: Encoder Setup Section table on page 26 for more details).

• Verify source is attached and is outputting a valid signal (

HDMI

LED on Encoder is on).

• Change source resolution to a valid resolution (try

720p60

).

• On the

Settings

page, turn the Decoder’s

Scaler

on.

• Verify cabling is correct.

• Contact SVSI technical support.

• Set Decoder to change to the

LocalPlay Local

. If the

LocalPlay

screen does not appear, check the display input settings and cabling. As mentioned previously in this table, you can mode on the Decoder’s

Settings

page.

• If

LocalPlay

appears, set Decoder to

Live

play mode and verify network is configured properly.

• Use HTTPS to view the web pages for the Encoder and Decoder. On the

Security

page, enable

Set to Default Password

or

Change Password

so that the Encoder and Decoder passwords match.

• Increase the latency on the Decoder’s

Settings

page (

Advanced Settings > Add Latency

) in 20 ms increments until stutter is resolved. See xxx for more details.

• Content may be encrypted (

Enable Stream Encryption

on the Encoder’s

Security

page). Setting is viewable via HTTPS only.

• Content is HDCP protected. • Stream may not be compatible with the third-party device.

• If there is no audio on all Decoder.

Decoders, verify audio settings are correct on Encoder.

• If there is no audio on a single Decoder, verify audio settings are correct on

• Make sure your computer is in the same IP address range as the unit. See

Setting Up Your Host Computer

on page 13 for more information.

Device has been discovered in N-Able, but the configuration pages do not open when double-clicking device name on the Video Matrix page.

When changing the audio type, there are problems with audio in/out.

Not receiving audio.

• Check the

Audio Source

(Encoder) and

HDMI Audio

(Decoder) settings on the

Settings

page. For example, if you are trying to change the audio type to make the input of the Encoder HDMI embedded audio in/analog audio out from the Decoder, these settings cannot be set to

Auto

. Set the Encoder to

Audio Source > ON

(embedded digital audio on an HDMI connection) and the Decoder to

Enable HDMI Audio > OFF

(analog output on the Phoenix connection).

• Check that the Decoder has proper audio stream setting (typically by enabling

Audio follows Video

).

N3000 Series User Manual 67

Troubleshooting

Issues Not receiving analog video through the Encoder.

Video output is stuttering.

Serial port is not working as expected.

Suggestions

• If using a Y cable (N9420) and an HDMI source is already connected to the Encoder, disconnect the HDMI source. Encoders give preference to HDMI and will not allow analog signal to pass while it is connected.

• This could be a network bandwidth issue where the full video stream is not reliably getting from Encoder to Decoder. Contact your network administrator for assistance.

• Verify the

RS232 Settings

on the

Settings

page. Flush the serial port on the

Settings

page if another device is connected. • Connecting the Tx and Rx pins on the RS232 connector creates a loopback that could also help when troubleshooting.

Series Default Local/Host Play Troubleshooting Screens

This section shows and defines the status screens displayed by N3000 Series devices.

FIG. 60

Host Play Screen

Displayed when Decoder....

• is set to view an Encoder stream on the network

...and Encoder....

• is set to HostPlay, or • does NOT have a valid input video signal

Notes

Seeing this screen means that the Decoder CAN communicate with the Encoder across the network. It is a good way to troubleshoot network communication between segments using only Encoders and Decoders (without the need for source video into an Encoder).

N3000 Series User Manual 68

Troubleshooting

FIG. 61

Local Play Screen

Displayed when Decoder....

• is set to LocalPlay mode

Notes

If the Decoder is NOT set to

Local Play

mode, this screen could signify a network communication issue.

FIG. 62

Unsupported Input Resolution Screen

Displayed when Decoder....

• is set to view an Encoder stream on the network

...and Encoder....

• is being fed a video resolution that it does not support

Notes

This screen can be useful to show you that the Decoder is receiving the stream from the intended Encoder. However, the video signal being sent to the Encoder is not supported. Please refer to our website for a listing of supported resolutions.

N3000 Series User Manual 69

Troubleshooting

FIG. 63

Restricted Content Not Supported Screen

Displayed when Decoder....

• is receiving a stream from an Encoder • is connected to a monitor that does NOT support Restricted Content (i.e., the monitor is NOT HDCP compliant)

...and Encoder....

• is transmitting HDCP-protected content to the Decoder

NOTE:

The Encoder must first be set up to pass HDCP-protected content.

Notes

Once the Decoder detects that the monitor is not HDCP compliant, this screen is displayed. If you suspect that this message was displayed in error, please call Technical Support.

FIG. 64

Video Source Outputting Restricted Content Screen

Displayed when Decoder....

• is receiving a stream from an Encoder

...and Encoder....

• is receiving HDCP-protected content from the video source, but is not set up to pass it.

Notes

Please call SVSI Technical Support to enable this feature.

N3000 Series User Manual 70

Troubleshooting

FIG. 65

Video Encrypted Screen

Displayed when Decoder....

• is receiving a stream from an Encoder it can not decrypt

Notes

Make sure the Decoder has the correct password for decrypting the stream. To reset the password, go to the

Security

page on both the Encoder and Decoder and click the

Reset

button. Refer to the

Security Page

section on page 62 if you are not sure where

to find this setting.

N3000 Series User Manual 71

© 2016 Harman. All rights reserved. AMX, AV FOR AN IT WORLD, and HARMAN, and their respective logos are registered trademarks of HARMAN. Oracle, Java and any other company or brand name referenced may be trademarks/registered trademarks of their respective companies.

AMX does not assume responsibility for errors or omissions. AMX also reserves the right to alter specifications without prior notice at any time.

The AMX Warranty and Return Policy and related documents can be viewed/downloaded at www.amx.com.

3000 RESEARCH DRIVE, RICHARDSON, TX 75082 AMX.com | 800.222.0193 | 469.624.8000 | +1.469.624.7400 | fax 469.624.7153

AMX (UK) LTD, AMX by HARMAN - Unit C, Auster Road, Clifton Moor, York, YO30 4GD United Kingdom • +44 1904-343-100 • www.amx.com/eu/

Last Revised: 5/2016 850DOCN3000MNREV1.0

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