AMX SC-TC-SM svsi touchscreen controllers Quick Start Guide

AMX SC-TC-SM svsi touchscreen controllers Quick Start Guide


N-Series Wall Controllers QUICK START GUIDE

Ring Adapter Installation (SC-WPC-SM/SC-TC-SM)

SVSI SC-WPC: Stand-alone, dual-gang IP wall controller (push-button) SVSI SC-TC: Stand-alone, dual-gang IP wall controller (push-button and touchscreen with built-in WiFi)

There are two types of installations for the N-Series Wall Controllers: Ring Adapter (when mounting into an existing electrical box) and Flushmount (when mounting into an SVSI-provided installation box).

Note: If desired, you can pre-configure the unit before physically installing it. To

the back of the controller and skip to the section Configuring Your New Wall Con-

Important: For ease of installation, only use bootless Ethernet cables when installing the Controller into the wall. The flexibility is necessary for proper positioning in the box’s small space.

Mounting Instructions - Ring Adapter Installation

Follow the steps below to mount your new SC-WPC-SM/SC-TC-SM into an existing dual gang electrical box. The instructions given assume the box is already installed with Ethernet access running to it.

1. Secure the mounting ring adapter (included in shipment) to your existing dual gang electrical box with four screws.

2. Connect the PoE-enabled Ethernet cable to the rear connector of the wall controller. 3. Place the wall controller display into the box and secure it with four screws (included in shipment).

4. Complete the installation by snapping the AMX faceplate onto the front.

Mounting Instructions - Flushmount Installation

Follow these steps to flushmount your new SC-WPC-D/SC-TC-D into the wall. The steps given assume the installer needs no instruction on running Ethernet to the installation box or other basics.

1. Using the

Wall Controller Installation Cut-Out Template

ment), mark the position on the wall where the unit is being installed and cut the opening.

2. Once the opening is cut (and the PoE-enabled Ethernet cable is accessible through the opening) insert the plastic installation box (included in shipment). Use the break-out tabs as needed to correctly position the Ethernet cable.

3. Secure the installation box to the wall with the two captive screws.

4. Connect the Ethernet cable to the rear connector of the wall controller.

5. Place the wall controller display into the box and secure it with four screws (included in shipment).

wall controller.

(enclosed in ship 6. Complete the installation by snapping the AMX faceplate onto the front of the

Configuring Your New Wall Controller

You will not be able to configure the controller until it is in the same subnet as the host PC. N-Touch devices are shipped in Auto-IP mode with a default IP address of Before attempting configuration, some changes must be made to the host PC.

Sample steps for IP address configuration (Windows): 1. From the

Control Panel > Network and Internet

dialog box, select

Network and Sharing Center


2. Select

Change adapter settings

(Continued) .

3. Select the wired interface connected to your AV network.

Flushmount Installation (SC-WPC-D/SC-TC-D)

Configuring Your New Wall Controller (Continued)

4.Click the

Properties (TCP/IPv4)

and click the left) is displayed.

6.Enable the button.

5.Scroll down in the list to the

Internet Protocol Version 4

option. Highlight it


button.The screen shown (at

Use the following IP address

option, and enter the static IP address provided to you by your network administrator.

web browser.

2. The

N-Series Wall Panel Controller Login

Logging in for the First Time

Once connected to the network, the welcome screen appears on the N-Series Wall Controller’s front panel and displays the unit’s serial number, MAC address, and IP address. 1. Using your computer, enter the N-Series Wall Controller’s IP address into your screen displays. Use the default login credentials (username =


/password =


) to log in for the first time. Upon successful login, the


page displays (shown at right).



to return to this screen.

See the section details on the See the section

Units Only) Wireless Configuration (SC-TC

for details.

Viewing Panels on the SVSI Conductor Mobile App




See the section

Using Panel Builder

for details.



to access additional documentation.

Wireless Configuration (SC-TC Units Only)



page (shown at right) allows you to set up the SC-TC wall controller to be accessible through the wireless network. The available settings are described below:

WiFi MAC Address:

Displays the unit’s WiFi MAC address.

Enable WiFi AP: WiFi Country:

Enable to allow wireless access to the SC-TC wall controller.

Enable WiFi/Eth Bridge:

Enable to allow users (connected to the wireless network through the SC-TC) to access the rest of the network. Choose your location from the drop-down menu to correctly manage regional power regulations.

WiFi AP’s own IP address:

Displays the wireless Access Point’s IP address.

Wireless Mode:

Displays the current wireless network mode.


Select the wireless channel you plan to use (or choose



Security Mode:


Open Access

for no password protection. Choose




to configure the unit for WiFi Protected Access security. Ask your network administrator if you are unsure which protocol to select.

Enter a Service Set Identifier to distinguish the SC-TC wall controller on the wireless network. If you have multiple units on your network, it is helpful to use descriptive names (e.g., room name or number where device is located).


Enter a wireless access password for this unit (must be at least 8 characters).

Enable Bluetooth Beacon:

Enable to activate a bluetooth signal from the SC-TC (allowing you to use the SVSI mobile app to control your panel).



to access this page.

Using Panel Builder

Click the

Panel Builder N-Touch Wizard

or the link (located as shown in the wall controller screen shot on the previous page) to create multi-page custom graphics for your wall controller display. Pages are stored internally and then launched at start-up or at the push of a button. The screen below allows you to choose between using the

Full Panel Editor

(which gives you more customization options).

Choosing a Panel Builder Mode

Consider the following when choosing between

N-Touch Wizard


Full Panel Editor

mode: •

N-Touch Wizard

mode allows full control as well as custom buttons and pan els.

Full Panel Editor

mode allows multi-state buttons, conditional logic, and feedback programming not available in the features are needed at a later date.

N-Touch Wizard


• Panels created using the wizard can be imported into the full editor if those

Note: Projects created in the Full Panel Editor cannot be imported/edited in the

Panel Builder Wizard Overview

Use the


to customize what is displayed on the N-Series Wall Controller’s screen. When you first open the


, an image of your wall controller displays.

Here you can add functions that will then execute when a button is pressed on the wall controller. Before building your panel, click

Help > Wizard Help

(as shown in screen shot at right) to access a short tutorial which demonstrates proper configuration.

Viewing Panels on the SVSI Conductor Mobile App

Once you have a panel created, follow these instructions to access it from your mobile device: 1. Using your web browser, log in to the N-Series Wall Controller.

2. Click the


link at the top of the page. The screen shown below displays.

3. Use this page to assign the

Panel Project

you created to your


needed, multiple users/logins can be added using the

Add User


4. Enable the

Auto Redirect


5. Download the SVSI free

SVSI Conductor Mobile

app to your IPhone or Android.

6. Log in to

Conductor Mobile

using the same


(see Step 3).

7. The

Panel Project

assigned to your


displays, allowing you to control the N-Series Wall Controller from your phone.


Troubleshooting Guidelines


Device cannot communicate with external devices via the network.

Screen on wall controller is black.

Cannot access the unit’s web page.

Cannot access Panel Builder.

Unit will not power on.

Possible Solutions

• On the


page, verify that the primary

IP Address

is configured correctly to allow communication.

• Press any button to wake unit up.

• To keep screen on at all times, go to the


page and change

Sleep Delay Sec




• Verify that the

IP Address



, and

Gateway address

of your host PC are configured properly.

• Verify that you opened the link through a supported web browser (Firefox or Chrome), not through SVSI’s N-Able software.

• Verify that the switch is providing PoE to the wall controller.

Please contact SVSI technical support at or 256.461.7143 x9900 for any installation issues. Visit our support webpage at

© 2016 Harman. All rights reserved. Modero, AMX, AV FOR AN IT WORLD, HARMAN, and their respective logos are registered trademarks of HARMAN. Oracle, Java and any other company or brand name referenced may be trademarks/registered trademarks of their respective companies.

AMX does not assume responsibility for errors or omissions. AMX also reserves the right to alter specifications without prior notice at any time.

The AMX Warranty and Return Policy and related documents can be viewed/downloaded at

3000 RESEARCH DRIVE, RICHARDSON, TX 75082 | 800.222.0193 | 469.624.8000 | +1.469.624.7400 | fax 469.624.7153

AMX (UK) LTD, AMX by HARMAN - Unit C, Auster Road, Clifton Moor, York, YO30 4GD United Kingdom • +44 1904-343-100 •

800-8300 REVA Last Revised: 2/2016

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