Ring Adapter Installation (SC-WPC-SM/SC-TC-SM)
There are two types of installations for the N-Series Wall Controllers: Ring Adapter (when mounting into an existing electrical box) and Flushmount (when mounting into an SVSI-provided installation box).
Note: If desired, you can pre-configure the unit before physically installing it. To
Important: For ease of installation, only use bootless Ethernet cables when installing the Controller into the wall. The flexibility is necessary for proper positioning in the box’s small space.
Follow the steps below to mount your new SC-WPC-SM/SC-TC-SM into an existing dual gang electrical box. The instructions given assume the box is already installed with Ethernet access running to it.
1. Secure the mounting ring adapter (included in shipment) to your existing dual gang electrical box with four screws.
2. Connect the PoE-enabled Ethernet cable to the rear connector of the wall controller. 3. Place the wall controller display into the box and secure it with four screws (included in shipment).
4. Complete the installation by snapping the AMX faceplate onto the front.
Follow these steps to flushmount your new SC-WPC-D/SC-TC-D into the wall. The steps given assume the installer needs no instruction on running Ethernet to the installation box or other basics.
1. Using the
Wall Controller Installation Cut-Out Template
ment), mark the position on the wall where the unit is being installed and cut the opening.
2. Once the opening is cut (and the PoE-enabled Ethernet cable is accessible through the opening) insert the plastic installation box (included in shipment). Use the break-out tabs as needed to correctly position the Ethernet cable.
3. Secure the installation box to the wall with the two captive screws.
4. Connect the Ethernet cable to the rear connector of the wall controller.
5. Place the wall controller display into the box and secure it with four screws (included in shipment).
(enclosed in ship 6. Complete the installation by snapping the AMX faceplate onto the front of the
You will not be able to configure the controller until it is in the same subnet as the host PC. N-Touch devices are shipped in Auto-IP mode with a default IP address of 169.254.xxx.xxx. Before attempting configuration, some changes must be made to the host PC.
Sample steps for IP address configuration (Windows): 1. From the
Control Panel > Network and Internet
dialog box, select
Network and Sharing Center
Change adapter settings
3. Select the wired interface connected to your AV network.
Flushmount Installation (SC-WPC-D/SC-TC-D)
and click the left) is displayed.
6.Enable the button.
5.Scroll down in the list to the
Internet Protocol Version 4
option. Highlight it
button.The screen shown (at
Use the following IP address
option, and enter the static IP address provided to you by your network administrator.
N-Series Wall Panel Controller Login
Once connected to the network, the welcome screen appears on the N-Series Wall Controller’s front panel and displays the unit’s serial number, MAC address, and IP address. 1. Using your computer, enter the N-Series Wall Controller’s IP address into your screen displays. Use the default login credentials (username =
) to log in for the first time. Upon successful login, the
page displays (shown at right).
to return to this screen.
See the section details on the See the section
to access additional documentation.
page (shown at right) allows you to set up the SC-TC wall controller to be accessible through the wireless network. The available settings are described below:
WiFi MAC Address:
Displays the unit’s WiFi MAC address.
Enable WiFi AP: WiFi Country:
Enable to allow wireless access to the SC-TC wall controller.
Enable WiFi/Eth Bridge:
Enable to allow users (connected to the wireless network through the SC-TC) to access the rest of the network. Choose your location from the drop-down menu to correctly manage regional power regulations.
WiFi AP’s own IP address:
Displays the wireless Access Point’s IP address.
Displays the current wireless network mode.
Select the wireless channel you plan to use (or choose
for no password protection. Choose
to configure the unit for WiFi Protected Access security. Ask your network administrator if you are unsure which protocol to select.
Enter a Service Set Identifier to distinguish the SC-TC wall controller on the wireless network. If you have multiple units on your network, it is helpful to use descriptive names (e.g., room name or number where device is located).
Enter a wireless access password for this unit (must be at least 8 characters).
Enable Bluetooth Beacon:
Enable to activate a bluetooth signal from the SC-TC (allowing you to use the SVSI mobile app to control your panel).
to access this page.
Panel Builder N-Touch Wizard
or the link (located as shown in the wall controller screen shot on the previous page) to create multi-page custom graphics for your wall controller display. Pages are stored internally and then launched at start-up or at the push of a button. The screen below allows you to choose between using the
Full Panel Editor
(which gives you more customization options).
Choosing a Panel Builder Mode
Consider the following when choosing between
Full Panel Editor
mode allows full control as well as custom buttons and pan els.
Full Panel Editor
mode allows multi-state buttons, conditional logic, and feedback programming not available in the features are needed at a later date.
• Panels created using the wizard can be imported into the full editor if those
Note: Projects created in the Full Panel Editor cannot be imported/edited in the
to customize what is displayed on the N-Series Wall Controller’s screen. When you first open the
, an image of your wall controller displays.
Here you can add functions that will then execute when a button is pressed on the wall controller. Before building your panel, click
Help > Wizard Help
(as shown in screen shot at right) to access a short tutorial which demonstrates proper configuration.
Once you have a panel created, follow these instructions to access it from your mobile device: 1. Using your web browser, log in to the N-Series Wall Controller.
2. Click the
link at the top of the page. The screen shown below displays.
3. Use this page to assign the
you created to your
needed, multiple users/logins can be added using the
4. Enable the
5. Download the SVSI free
SVSI Conductor Mobile
app to your IPhone or Android.
6. Log in to
using the same
(see Step 3).
assigned to your
displays, allowing you to control the N-Series Wall Controller from your phone.
Device cannot communicate with external devices via the network.
Screen on wall controller is black.
Cannot access the unit’s web page.
Cannot access Panel Builder.
Unit will not power on.
• On the
page, verify that the primary
is configured correctly to allow communication.
• Press any button to wake unit up.
• To keep screen on at all times, go to the
page and change
Sleep Delay Sec
• Verify that the
of your host PC are configured properly.
• Verify that you opened the link through a supported web browser (Firefox or Chrome), not through SVSI’s N-Able software.
• Verify that the switch is providing PoE to the wall controller.
Please contact SVSI technical support at firstname.lastname@example.org or 256.461.7143 x9900 for any installation issues. Visit our support webpage at support.svsiav.com.
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800-8300 REVA Last Revised: 2/2016