BT Mini Hub User Guide

BT Mini Hub User Guide
Welcome
BT Mini Hub Kit user guide
Hello
What’s in the box
This handy kit is a great way to extend broadband
round your home.
Here’s what’s in this guide
What’s in the box
2
What an extended network looks like
3
How to set up and get connected
4
Troubleshooting
6
How to reset your kit
9
Need some help?
10
Other information
11
Thanks again for choosing BT.
2
BT Mini Hub
BT Mini Connector
Welcome
BT Mini Hub Kit user guide
BT Mini Hub Kit
user guide
Ethernet cable
(yellow ends) for a
wired connection
What an extended network looks like
Have a quick look at what’s what below.
Then turn the page and follow the set-up steps.
Connect your devices wirelessly,
or with an Ethernet cable
Internet
BT Smart Hub
BT Mini Connector
Got a bundle, like BT Smart Hub
or BT TV, too?
Set up your Smart Hub first
before setting up anything else.
BT Smart Hub
BT Mini Hub
BT Mini Hub Kit
YouView box
For more help, go to bt.com/help/minihub
3
How to set up and get connected
1 Connect the Mini Connector
1 Plug one end of the Ethernet cable into any
Ethernet port on your Smart Hub.
Using extension leads
You can use power extension leads but you need
to connect them like this:
2 Plug the other end into one of the Ethernet ports
on top of your Mini Connector.
3 Plug the Mini Connector directly into a
power socket on the wall and switch on.
The Power and Ethernet lights will come on.
Ethernet light
Mini Connector
Connect to your
Hub’s Wireless:
1 Select your Wireless Network:
BTHub6-ABCD
2 Enter your Wireless
Password/key:
8888wwwwwWWW
Admin Password for
Hub Manager:
8888WWWW
Broadband
USB
Factory
Reset
Gig Ethernet
1
2
3
4
Power
Power
On | Off
Smart Hub
Power light
No free extra socket?
Plug your device or
BT Smart Hub into
the Connector
4
2 Plug in the Mini Hub
3 Connect your devices
Go to the part of your home where you want to
improve your wireless signal. Then plug the Mini
Hub into a power socket on the wall and switch
the socket on. Check that the Mini Hub is also on.
The Power light will come on first then, within a
minute, the Wireless and Data lights too.
You’ll need your Mini Hub’s wireless network name
and password. They’re on the back of your Mini Hub.
Data light
Wireless light
If your device supports WPS,
just press
(WPS) on
your Mini Hub. It’s a quick
way to connect.
WPS
Mini Hub
BT Mini Hub Settings
Know your networks
The Mini Hub is dual-band, so you’ll see two
network names on the card, one for the 2.4GHz
band and one for the 5GHz band. The wireless
password is the same for both.
Power light
BT Mini Hub Settings
Don’t want to use wireless?
Using an Ethernet cable, connect your device to
either Ethernet port on the top of the Mini Hub.
You’ll need this card
for step 3.
Connect to your BT Mini Hub’s Wireless:
Wireless Network names: Wireless Password/key:
2.4 GHz: BTMiniHub-XXX XXXXXXXXXXX
5 GHz: BTMiniHub-XXX-5
All done.
Admin Password : 8888WWWW
For more help, go to bt.com/help/minihub
5
Troubleshooting
Your BT Mini Connector lights
Your BT Mini Hub lights
Data
Data
(see page 7)
Ethernet
Power
6
(see page 8)
Wireless
Power
What the lights on your BT Mini Connector mean
Light
Colour
Status
What’s happening
Power
Blue
On
Connector running normally
Flashing
Connector resetting, synchronising or sleeping. Give it a couple of minutes
Off
No power. Check everything’s on. Still no light?
Go to bt.com/help/miniconnector
–
Ethernet Blue
Data
On
Connector running normally, sending or receiving data
–
Off
Not connected. Check that the Ethernet cable is plugged into Connector
and Smart Hub. For set-up, see page 4
Blue
Orange
Red
On
Connector is connected to network.
Transfer speeds: blue is high; orange is medium; red is low.
Slow speed? Check your set-up on page 4.
For tips on improving your speed, go to bt.com/help/miniconnector
–
Off
No connection to network or sleeping. You might need to restart and/or
reset your kit. See page 9
For more help, go to bt.com/help/minihub
7
What the lights on your BT Mini Hub mean
Light
Colour
Status
What’s happening
Power
Blue
On
Mini Hub running normally
Flashing
Mini Hub resetting, synchronising or sleeping. Give it a couple of minutes
–
Off
No power. Check everything’s on. Still no light? Go to bt.com/help/minihub
Blue
On
Wireless enabled, sending or receiving data
Orange
Flashing
WPS is connecting. If it doesn’t, use your wireless password on the Mini Hub
Orange
On
Wireless security off for 2.4GHz or 5GHz band.
For help, go to bt.com/help/minihub
–
Off
Wireless isn’t on. If you haven’t turned wireless off, you might need to
restart and/or reset your kit. See page 9
Blue
Orange
Red
On
Mini Hub is connected to network.
Transfer speeds: blue is high; orange is medium; red is low.
Slow speed? Check your set-up on page 5.
For tips on improving speed, go to bt.com/help/minihub
–
Off
No connection to network or sleeping. You might need to restart and/or
reset your kit. See page 9
Wireless
Data
8
How to reset your kit
If your Mini Hub or Mini Connector stops working or
becomes unpaired, turn it off and then on to restart it.
If it still isn’t working, reset to factory settings using
these steps.
Remember: if you reset your Mini Hub, you’ll lose
any settings that you might’ve changed, like your
wireless network name or wireless password.
1 Make sure the Mini Hub or Mini Connector is
plugged in and the power socket is switched on.
Stuck?
Find out how to get in touch with us on page 10.
2 Press and hold
(Add) on the Mini Connector
for more than 15 seconds, or the F. Reset button
on the Mini Hub for one second to go back to
its original settings.
Mini Hub
Mini Connector
Give it a couple of minutes. If everything’s
okay, the Power, Data, Ethernet and Wireless
lights will come on.
BT Mini Hub Settings
For more help, go to bt.com/help/minihub
9
Need some help?
Go to bt.com/help/minihub or bt.com/help
A quick way to get help, all day and every day.
Chat to us at bt.com/chat
We’re here to help seven days a week between
7am and 11pm.
Get help from other users
Join the conversation in The BT Community Forum
at bt.com/community
10
Call us
If you need to talk, give us a ring on 0800 111 4567.
We’re usually less busy between 12pm and 6.30pm.
When you call, make sure you’re next to your Mini
Hub with a computer or device.
You can also call 0330 123 4567 from a mobile.
All numbers starting 0330 are charged at a national
rate and are included in any free minutes as part of
your mobile contract. Some mobile operators allow
free use of 0800 numbers.
Other information
R&TTE Directive and Declaration of Conformity
This equipment complies with the essential
requirements for the Radio Equipment and
Telecommunications Terminal Equipment
Directive (1999/5/EC).
How much power the BT Mini Hub uses
In operation
9.95 watts
Network standby
5.34 watts
Off mode
0.1 watt
For a copy of the Declaration of Conformity, please
go to bt.com/help/minihub
This product uses open source codes available from
bt.com/help/gplcode
How much power the BT Mini Connector uses
In operation
5.2 watts
Network standby
3.5 watts
Standby mode
0.5 watt
Elapsed time before going into
standby mode
5 minutes
For more help, go to bt.com/help/minihub
11
Call 0800 800 150 to get this leaflet
in Braille, large print or audio CD.
Offices worldwide
The services we’ve described in this publication may not always be
available and we may change them. Nothing we’ve written here is
contractual. When we supply services and equipment, our terms
and conditions apply.
© British Telecommunications plc 2016
Registered Office: 81 Newgate Street, London EC1A 7AJ
Registered in England No. 1800000
Written and designed by Muse Publishing and The Art & Design
Partnership (ADP)
Version number MHK-01
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