Dogtra iQ No Bark Collar NO BARK COLLAR Owner Manual

Dogtra iQ No Bark Collar NO BARK COLLAR Owner Manual
Owner's
Manual
iQ NO BARK
NO BARK COLLAR
Please read this manual thoroughly before
operating the iQ NO BARK.
IMPORTANT SAFETY AND
PRODUCT INFORMATION
WARNING
Please read all safety and product
information below before using your Dogtra
product. Failure to follow these safety
instructions could result in injury to you, your
dog and others, or it could result in damage
to your Dogtra product or other property.
PRODUCT SAFETY
Training Methods
Dogtra products may be used with a variety of
training methods. However, each dog may have
a different reaction to training methods and
to Dogtra products. Closely observe your dog
when determining the right training method to
use with your Dogtra product.
Aggressive Dogs
Do not use Dogtra products with aggressive
dogs as such dogs may react adversely and
cause injury to people or other dogs. Seek
the assistance of a dog-training specialist or
veterinarian when dealing with aggressive
dogs.
Children
Dogtra products are not toys. Adult supervision
and close attention are necessary when Dogtra
products are used by or near children.
PRODUCT DAMAGE
Electrical Product
Your Dogtra product contains electrical
components and batteries. Do not use or keep
your product near heat or flammable sources.
Such use or storage may damage your product
and/or cause fire, explosion, injury, or property
damage.
Medical Device Interference
Dogtra products contain electrical and
magnetic components that emit low level
electromagnetic waves and radio frequencies.
These electromagnetic waves or radio
frequencies may interfere with pacemakers,
defibrillators, or other medical devices. Consult
your physician or medical device maker before
using your medical device with a Dogtra
product. If you think that your Dogtra product
is interfering with your pacemaker, defibrillator,
or other medical device, stop using the Dogtra
product.
Inadvertent Activation
The digital microprocessor offers thousands of
unique codes to eliminate frequency match-up
with other Dogtra e-collars.
UNAUTHORIZED USE
Your Dogtra product should be used only in a
humane manner to train and educate your dog.
Dogtra products are not intended for use in
any other manner nor are they intended for use
with other animals or with humans.
BATTERY
Your Dogtra product contains batteries. Take
care when removing and installing batteries
as your fingers may get caught. Dispose of
batteries as provided by your local regulations.
Do not disassemble, crush, heat, or otherwise
alter the battery as it may cause fire, injury or
property damage.
AT A GLANCE
iQ NO BARK Detachable
Receiver
Strap
Two Batteries
(3V CR2032)
Owner’s
Manual
MAIN FEATURES
• Fully waterproof receiver
• Medium output receiver
• 10 intensity levels on receiver
• Ultra-compact receiver
• Conductive plastic contact points
• Bark Recognition Sensor
• Learning Vibration System
• For dogs as small as 10 lbs.
• Replaceable coin lithium batteries included
OVERVIEW
USING THE ON/OFF &
STIMULATION DIAL
Conductive
Plastic Contact
Points
LED Indicator
Light
On/Off &
Stimulation
Dial
Bark Recognition Sensor
Battery Cover
Detachable Strap
- The On/Off & Stimulation Dial on the collar is used
to turn the iQ NO BARK on and off and to select the
stimulation level.
- Set the On/Off & Stimulation Dial to the “. ” position
to turn off the iQ NO BARK.
- Set the dial to “P” for the Pager vibration only mode.
- The iQ NO BARK has stimulation levels 1 (lowest)
through 10 (highest). Each stimulation level begins
with a vibration and is followed by the stimulation.
- Set the dial to “T” to test the iQ NO BARK. See
TESTING THE iQ NO BARK section to check if your
unit is working properly.
On/Off & Stimulation Dial
Function
Power Off
P
Pager Vibration
1~10
Stimulation Level
T
Test Mode
Note: When first using the iQ NO BARK,
it is recommended to start at the lowest
stimulation level. If your dog continues
to bark, gradually increase the stimulation
level. Closely monitor your dog’s reaction to
find the right stimulation level for you dog.
LED INDICATOR
The LED indicator light will flash for 1 second
when the iQ NO BARK has been turned on and
then flash every 2 seconds. If the dog does not
bark for over 10 seconds, it will turn to sleep
mode to conserve battery life and the LED will
turn off. It will reactivate when your dog barks
and a vibration/correction needs to be made.
TESTING THE iQ NO BARK
1. Turn the dial on the iQ NO BARK to “T” to set
the system to test mode. The LED indicator
light will flash once and then flash every 3
seconds.
2. Activate the system by making sounds
directly into the mic. The unit should vibrate
twice. Repeat the same process to test again.
3. The iQ NO BARK has a preset delay of 15
seconds in between corrections. Once the
unit activates, it will not activate again until
15 seconds has gone by. The reason for the
delay is so that your dog figures out the
implications of the corrections from barking
before being corrected again.
* When on the test mode, the iQ NO BARK
emits a vibration without emitting stimulation
at the same time.
* When on the test mode, the sensor is more
sensitive and can be easily activated by a
small sound or tap.
ATTACHING THE COLLAR
STRAP
1. With the On/Off & Stimulation Dial going in
first, insert the body of the iQ NO BARK into
the collar strap.
Pull the strap around the body of the iQ NO BARK in the
direction shown.
Hold strap
here
Hold strap
here
2. Pull the collar strap from the opposite side of
the On/Off & Stimulation Dial over the rest of
the body.
3. Be sure that the collar strap is wrapped fully
around the body of the iQ NO BARK.
* For video instructions on how to attach the
collar strap, please visit www.dogtra.com
REPLACING THE BATTERY
RECEIVER FITTING
1. Using a coin, unscrew the battery cover
counterclockwise.
2. Insert the two coin batteries with the plus
side facing out.
3. Make sure the rubber gasket is in place and
screw the battery cover back on clockwise.
Proper Fit
The receiver should be fitted so that the
contact points press firmly against the dog’s
skin. You should be able to fit a finger in
between the contact points and your dog’s
skin. The best location is on either side of the
dog’s windpipe.
ATTENTION!
- When the batteries are placed incorrectly,
the LED indicator light may turn on, but
the unit will not operate properly.
- The unit is working properly when the LED
indicator light blinks once. When the LED
indicator light blinks twice consecutively,
the battery will need to be replaced.
- Please remove the plastic battery seals
before installing the batteries.
Improper Fit
A loose fit can allow the collar to move around
on the dog’s neck. When this happens, the
contact points may rub against the skin and
cause irritation. If the receiver is too loose, the
contact will not be consistent and cause the
corrections to be inconsistent.
Attention!
Leaving the receiver in the same location
on the dog’s neck for an extended period
of time can cause skin irritation. If the dog
is to wear the receiver for long periods,
occasionally reposition the receiver so that
the contact points are moved to a different
location on the dog’s neck. Make sure you
check for skin irritation each time you use
the unit. Remove all other collars when
using the iQ NO BARK since additional
collars or buckles may inadvertently
activate the unit.
MAINTENANCE
Basic Maintenance
After each training session, carefully inspect
the unit for any missing parts or damage to
the casing. Damaged or broken casing may
affect the waterproof guarantee on the unit.
After confirming that there is no damage to the
casing, rinse the receiver and clean out any dirt
or debris.
Storage Maintenance
Store the units in room temperature. Do not
keep the units exposed to extreme climates.
Troubleshooting
If the unit is malfunctioning, please refer to the
“Troubleshooting Guide” before sending it to
Dogtra for service. If you have any questions or
concerns, you may email them to [email protected]
com, or call customer service at (888) 811-9111.
TROUBLESHOOTING GUIDE
1. When do I replace the batteries in my
iQ NO BARK?
- If the unit is not activating or the LED
indicator light does not turn on, the batteries
may need to be replaced. Overall, the battery
life will depend on usage.
2. How do I clean the iQ NO BARK?
- To clean the iQ NO BARK, make sure the
battery cover is closed and fully sealed. Use a
damp cloth to wipe down the unit and make
sure the unit is completely dry before use.
3. My dog is not reacting to the iQ NO BARK.
- Make sure the receiver is turned on.
- Be sure the strap is on the dog tight enough
so that both contact points are touching the
dog’s skin.
– You might need to trim down the hair on the
dog’s neck so both contact points are
touching the dog’s skin.
– The intensity level may be too low for your
dog. Keep increasing the stimulation until the
dog responds, usually with neck movement,
head shaking, looking over its shoulder, etc.
(response may be very subtle).
4. My dog has skin irritation.
- Leaving the receiver in the same location on
the dog’s neck for an extended period of time
can cause skin irritation. If the dog is to wear
the receiver for long periods, occasionally
reposition the receiver so that the contact
points are moved to a different location on
the dog’s neck. Make sure you check for skin
irritation each time you use the unit.
DOGTRA PRODUCT WARRANTY
LIMITED WARRANTY
For Dogtra Products Purchased from Dogtra Authorized
Dealers
One-Year Warranty
Except as otherwise provided below, Dogtra warrants to the
original retail purchaser (“You”) that its Dogtra products
shall be free of defects in materials and workmanship for a
period of one (1) year from the date of purchase (“Warranty”).
The Warranty covers the cost of repair (parts and labor) or
replacement (if repair is not feasible) of a defective Dogtra
product during said one-year period. For such repaired or
replaced products, the remaining portion of the original
warranty period, or ninety (90) days, whichever is longer, shall
apply. Dogtra, at its sole discretion, shall determine whether to
repair or replace a product covered by the Warranty.
Warranty Conditions
The Warranty is not transferrable and applies to your Dogtra
product only if:
(1) You are the original retail purchaser of the product,
(2) You bought the product from a Dogtra authorized dealer,
and
(3) You present a receipt or other proof of purchase showing
a valid purchase date, the name and address of the
authorized dealer, and the purchased product identified by
model and/or serial number.
Warranty Exclusions
The Warranty does not cover damage, loss, or deterioration
to your Dogtra product caused: by misuse, neglect, abuse, or
other improper handling of the product; by failure to follow
use or care instructions; by use of the product for other than its
intended purpose; by accident or natural forces such as fire or
flooding; or by normal wear and tear such as scratches to the
product surface.
The Warranty also does not cover Dogtra products that: are
purchased from non-authorized dealers; are purchased outside
of the United States or Canada; have been damaged during
shipment (even if Dogtra paid or arranged for shipping); have
been modified or tampered with in any manner; are opened or
repaired by anyone other than Dogtra; or have serial numbers
that have been altered or defaced.
Sole Warranty
This Warranty is the only warranty offered by Dogtra for its
Dogtra products. Other than said Warranty, Dogtra makes no
other representations or warranties whatsoever regarding
its products, whether oral or in any product manual, on any
packaging, on any website, or in any other written material.
No dealer of Dogtra products, nor any employee or agent
of Dogtra, is authorized to make any additions, changes, or
extensions to the Warranty. Dogtra, at its sole discretion and at
any time, reserves the right to modify the Warranty.
DISCLAIMER OF OTHER WARRANTIES
THE FOREGOING WARRANTY IS PROVIDED IN LIEU OF ALL
OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED.
DOGTRA DISCLAIMS ANY IMPLIED WARRANTIES INCLUDING,
BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE.
Limitation of Remedies
Dogtra’s liability is limited to the cost of repair or replacement
of the Dogtra product under Warranty. Any claim or action to
enforce the Warranty must be commenced within thirty (30)
days of the Warranty’s expiration for your product. Dogtra will
not be liable for any indirect, incidental, special, consequential,
or similar damages based on breach of warranty, breach of
contract, negligence, strict tort, or any other legal theory
related to Dogtra and its products. Damages that Dogtra will
not be responsible for include, but are not limited to: loss of
income or profits; loss of revenue or savings; loss of use of the
product or associated products; cost of any substitute products
or services; inconvenience, downtime, or any other time; loss
of goodwill; claims of third parties including customers; and
damage to property.
Legal Rights May Vary By State or Jurisdiction
The Warranty gives You specific legal rights, and You may also
have other rights which vary by state or jurisdiction. Some
states or jurisdictions do not allow certain limitations of implied
warranties or of incidental or consequential damages or other
remedies, so certain of the foregoing limitations may not apply
to You.
If any portion of the Warranty is held by a court to be invalid
or unenforceable, the remaining portions of the Warranty shall
remain in full force and effect and shall in no way be affected
or invalidated, and the invalid or unenforceable portion shall
be modified so as to most nearly achieve the intent of the
Warranty.
Product Registration
Dogtra recommends that customers register their products
as soon as possible after purchase. Product registration will
facilitate any future warranty service. You may also receive
useful information and updates about your existing and future
Dogtra products. To register your product, visit www.dogtra.
com/product-registration. If your product is not registered with
Dogtra, You will be required to provide a receipt or other proof
purchase (as provided above) to qualify for warranty service.
How to Obtain Warranty Service
Should your Dogtra product require warranty service, please
contact Customer Service by phone or email for a warranty
evaluation (see below for contact information). Upon approval
of your warranty work, Dogtra will repair or replace (at
Dogtra’s election) your product without charge for labor or
parts. You are responsible for shipping, including cost, of your
product to Dogtra for warranty service. Dogtra will handle
shipping, including cost, of the repaired or replaced product
back to customers in the USA. Dogtra will not be responsible
for shipping, including cost and/or applicable taxes or fees,
for products sent to Canada. Such costs, taxes, or fees will be
borne by the customer.
To register your product, visit
www.dogtra.com/product-registration.
Dogtra Customer Service
22912 Lockness Avenue, Torrance, CA 90501
(888) 811-9111
[email protected]
Mon – Fri, 8:00 AM to 4:30 PM (PST)
© 2020 Dogtra. All rights reserved.
MEMO
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