Vicon VAX Door Controllers VAX Access Control Manual

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Vicon VAX Door Controllers VAX Access Control Manual | Manualzz

Vicon Access Control System ver. 2.9.60

XXYYY-XX-XX

XX274-30-07

Vicon Industries Inc. does not warrant that the functions contained in this equipment will meet your requirements or that the operation will be entirely error free or perform precisely as described in the documentation. This system has not been designed to be used in life-critical situations and must not be used for this purpose.

Document Number: 8009-8274-30-07 Product specifications subject to change without notice. Issued: 5/18 Copyright © 2018 Vicon Industries Inc. All rights reserved.

Vicon Industries Inc.

Tel: 631-952-2288) Fax: 631-951-2288

Toll Free: 800-645-9116

24-Hour Technical Support: 800-34-VICON

(800-348-4266) UK: 44/(0) 1489-566300 www.vicon-security.com

Vicon Access Control

(VAX) Tech Guide

Vicon Access Control (VAX) Tech Guide

Copyright

©

2018 Vicon Industries

Table of Contents

Introduction ................................................................................................................. ix

Vicon Standard Equipment Warranty ................................................................................ x

Shipping Instructions .................................................................................................... xii

Vicon Software - End User License Agreement ................................................................ xiii

Copyright .................................................................................................................. xvi

1. Getting Started .......................................................................................................... 1

Overview ............................................................................................................. 1

Server Prerequisites ................................................................................................ 1

Operating Systems Supported .......................................................................... 1

Installation Procedures ............................................................................................ 2

New Installation Vicon Access Control ............................................................. 2

Upgrading Vicon Access Control ..................................................................... 7

System Monitor ............................................................................................. 7

Frequently Asked Questions ............................................................................ 8

Client Installation .................................................................................................. 9

Supported Browsers ....................................................................................... 9

Accessing the Server .................................................................................... 10

Frequently Asked Questions .......................................................................... 11

2. Upgrading Vicon Access Control ................................................................................ 12

Download the Latest Version of VAX ..................................................................... 12

Prerequisite Installation ......................................................................................... 12

Upgrade Installation ............................................................................................. 12

Panel Firmware Updates ....................................................................................... 12

Troubleshooting Firmware Update Problems ..................................................... 14

Frequently Asked Questions .................................................................................. 14

3. Initial Configuration ................................................................................................. 16

Vicon Access Control Initial Software Configuration .................................................. 16

Connection Configuration .............................................................................. 17

Customer Configuration ................................................................................ 17

Dealer Information ....................................................................................... 17

Initial Administrator ..................................................................................... 18

Email Settings ............................................................................................. 18

Logging Into Vicon Access Control Web Interface .................................................... 19

Password Recovery in Vicon Access Control .................................................... 19

Panel Initial Configuration ..................................................................................... 20

Navigating the Panel Interface ........................................................................ 21

Communication Mode Configuration: Server IP ................................................ 22

Communication Mode Configuration: Server Name (DNS) .................................. 23

Panel IP Settings: DHCP ............................................................................... 25

Panel IP Settings: Static IP ............................................................................ 26

Resetting a Panel ......................................................................................... 28

Testing Input/Outputs at the Door ................................................................... 29

Panel HTTP Configuration Interface ............................................................... 32

Adding a Panel to Vicon Access Control ................................................................. 33

Method 1: Adding a Panel Via Notification ...................................................... 33

Method 2: Adding a Panel Manually With MAC Address .................................... 34

Adding a Panel: Basic Configuration ............................................................... 35

Where to Go From Here ....................................................................................... 36

4. Software Licensing ................................................................................................... 38

Licensing Your Software ....................................................................................... 38

Supported Card Formats ........................................................................................ 39

FAQ for Software Licensing .................................................................................. 39

5. System Manager UI .................................................................................................. 42

Accessing the System Manager UI .......................................................................... 42

Changing System Manager UI Password .................................................................. 43

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Backing up your Vicon Access Control Database ...................................................... 44

Restoring Your VAX Database .............................................................................. 46

Service and System Management ............................................................................ 47

Managing Services ....................................................................................... 47

Shutting Down or Restarting Your Server ........................................................ 47

Networking Settings in System Manager .................................................................. 48

Multi-Tenant ....................................................................................................... 48

6. Planning an Access Control Deployment ...................................................................... 49

Hardware ............................................................................................................ 49

Hardware Specifications ................................................................................ 50

Communication Topology ............................................................................. 55

Cables, Standards and Best Practices ............................................................... 57

PRS Door Master Power Requirements ............................................................ 57

Identifying a Panel ....................................................................................... 58

Software ............................................................................................................. 59

Order of Operations ..................................................................................... 59

Partitions .................................................................................................... 60

Sites .......................................................................................................... 61

Door Time Zones ......................................................................................... 62

User Time Zones ......................................................................................... 64

Access Privilege Groups ............................................................................... 65

Holidays ..................................................................................................... 67

7. Setting up Your Panel ............................................................................................... 69

Advanced Panel Configuration ............................................................................... 69

General Tab ................................................................................................ 69

Options ...................................................................................................... 70

Input/Output Configuration ............................................................................ 71

Updating Your Panel ............................................................................................ 77

Auto Panel Update ....................................................................................... 78

Panel Firmware Updates ....................................................................................... 79

Troubleshooting Firmware Update Problems ..................................................... 81

8. Setting Up a Door .................................................................................................... 82

Adding a Door .................................................................................................... 82

Advanced Door Configuration ................................................................................ 84

General ...................................................................................................... 84

Options ...................................................................................................... 85

Reader Configuration .................................................................................... 88

Areas ......................................................................................................... 90

9. Door Time Zone Configuration ................................................................................... 91

Adding a Door Time Zone .................................................................................... 91

10. User Time Zones .................................................................................................... 94

11. Access Privilege Groups .......................................................................................... 96

12. User/Cardholder Configuration .................................................................................. 98

Adding a User ..................................................................................................... 98

User Privileges ............................................................................................ 99

User Card Holder Images ............................................................................ 100

Custom Fields ............................................................................................ 100

User Credentials ......................................................................................... 101

Access Groups ........................................................................................... 102

User Templates .................................................................................................. 102

Enrolling Cardholders via Notification ................................................................... 103

Importing Users and Card Holders ........................................................................ 104

Adding Custom Fields ........................................................................................ 106

13. Holiday Configuration ........................................................................................... 109

Holiday Order of Operations ................................................................................ 109

User Holiday Time Zones .................................................................................... 110

User Holiday Groups .......................................................................................... 111

Door Holiday Time Zones ................................................................................... 112

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(VAX) Tech Guide

Door Holiday Groups .......................................................................................... 113

Floor Holiday Time Zones ................................................................................... 114

Floor Holiday Groups ......................................................................................... 115

Adding a Holiday ............................................................................................... 116

Holiday Example ........................................................................................ 117

14. One Time Run Zones ............................................................................................ 121

Adding a One Time Run Time Zone ..................................................................... 121

15. Crisis Levels ........................................................................................................ 123

Making Changes to Crisis Levels .......................................................................... 123

Configuring User Security Levels ......................................................................... 124

Applying Crisis Levels to Doors ........................................................................... 124

Applying Crisis Levels in Vicon Access Control .............................................. 124

Applying Crisis Levels With an Aux Input ..................................................... 125

16. Vicon Access Control Override Features ................................................................... 126

Override Doors .................................................................................................. 126

Override Floors .................................................................................................. 127

Override Outputs ................................................................................................ 128

17. Triple Swipe Features ............................................................................................ 130

User Requirements to Use Triple Swipe ................................................................ 130

List of Triple Swipe Options ................................................................................ 130

Configuring Triple Swipe .................................................................................... 132

Triple Swipe Examples ....................................................................................... 133

18. System Overview .................................................................................................. 135

19. Partition and Site Configuration ............................................................................... 138

Adding Partitions ............................................................................................... 138

Adding Sites and Areas ....................................................................................... 139

Edit Sites and Areas: Areas .......................................................................... 140

Edit Sites and Areas: Card Formats ............................................................... 140

20. Administrators and Privileges .................................................................................. 142

Adding an Administrator Account ......................................................................... 142

Administrator Examples ...................................................................................... 146

Example: Secretary ..................................................................................... 146

21. Areas and Anti-Passback ........................................................................................ 148

Hardware ......................................................................................................... 148

APB Memory Module ................................................................................. 148

Anti-passback Software Configuration ................................................................... 149

Adding Areas ............................................................................................ 149

Anti-Passback Configuration ........................................................................ 150

Assigning Areas to Readers ......................................................................... 151

APB Status and Violations ........................................................................... 152

22. Mantrap Configuration ........................................................................................... 155

Mantrap Hardware Setup ..................................................................................... 155

23. Reporting ............................................................................................................. 158

Administrative Log ............................................................................................. 158

User Activity ..................................................................................................... 159

Door Activity .................................................................................................... 161

Floor Activity Report .......................................................................................... 163

User List ........................................................................................................... 165

Notifications Report ............................................................................................ 167

Muster Report .................................................................................................... 169

Configuration Reports ......................................................................................... 172

Input Activity .................................................................................................... 174

Output Activity .................................................................................................. 176

Action Plan Activity ........................................................................................... 178

Time Tracking ................................................................................................... 180

Time Tracking Output ................................................................................. 181

24. Notification and Alert Monitoring ............................................................................ 183

Sidebar Notifications ........................................................................................... 183

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Monitoring Screen .............................................................................................. 184

Accessing the Monitoring Screen .................................................................. 184

Customizing Displayed Notifications ............................................................. 184

Monitoring Options .................................................................................... 186

Selected Notification Options ....................................................................... 186

25. Database .............................................................................................................. 188

Purging Notifications .......................................................................................... 188

26. System Settings .................................................................................................... 189

General Configuration ......................................................................................... 189

Server Address .......................................................................................... 189

Security ............................................................................................................ 190

Enhanced Manual PIN Security .................................................................... 190

Email Configuration ........................................................................................... 190

Email Settings ........................................................................................... 190

Email Notifications ..................................................................................... 191

27. Elevator Hardware ................................................................................................ 192

Connecting the Elevator-Master Panel to the IO-Boards ............................................ 193

Configuring IO-Board Addresses .......................................................................... 194

IO-Board Input/Output Test ......................................................................... 196

IO-Board Tamper Sensor ............................................................................. 196

28. Elevator Software Components ................................................................................ 197

Adding an Elevator Panel .................................................................................... 198

Adding an Elevator ............................................................................................. 200

Button Sensing .......................................................................................... 202

Floor I/O Map .......................................................................................... 203

Floor Time Zones ............................................................................................... 203

Assigning User Access to Floors ........................................................................... 205

29. Input/Output Boards .............................................................................................. 206

Introduction ....................................................................................................... 206

IO Board Part Numbers .............................................................................. 206

Hardware Setup ................................................................................................. 207

Connecting the IO-Master to the IO-Boards .................................................... 207

Configuring IO-Board Addresses .................................................................. 209

IO Software Configuration ................................................................................... 210

Adding the IO Master Panel to VAX ............................................................ 211

Configuring Inputs and Outputs .................................................................... 213

Input and Output Time Zones ....................................................................... 218

Unmanaged and Monitored Doors with IO-Boards ........................................... 222

Real World Applications For Inputs and Outputs ............................................. 224

30. Camera System Integration ..................................................................................... 227

Supported Browsers ............................................................................................ 227

Enable the VMS Web/Mobile Server ..................................................................... 228

Enable Web Server: Valerus Configuration ..................................................... 228

Enable Web Server: ViconNet ...................................................................... 228

Enable Web Server: Milestone XProtect Mobile .............................................. 229

Enable Web Server: Exacq exacqVision Web Services ...................................... 229

Enable Web Server: Digital Watchdog DW Spectrum ....................................... 230

Enable HTTPS: Hikvision NVR ................................................................... 230

Adding a Camera System .................................................................................... 230

Manage Camera Systems ..................................................................................... 232

Purging Cameras ........................................................................................ 233

GPU Acceleration ...................................................................................... 234

WebSockets ............................................................................................... 234

Use Proxy ................................................................................................. 234

Viewing Synchronized Cameras ............................................................................ 234

Viewing Live Video ................................................................................... 235

Viewing Playback Video ............................................................................. 237

Associating Cameras with Doors and Elevators ....................................................... 237

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Camera Associations: Door .......................................................................... 238

Camera Associations: Elevator ...................................................................... 239

Camera Notifications .................................................................................. 239

Configuring Live Camera Alerts ........................................................................... 240

Adding Website Certificates for Camera Integration ................................................. 242

Importing Certification in Internet Explorer .................................................... 244

Importing Certification in Google Chrome. ..................................................... 245

Importing Certificates with the Certificate Import Wizard .................................. 247

Multi-vendor Camera Matrix ................................................................................ 249

Viewing Cameras in Matrix ......................................................................... 251

31. Active Directory Integration .................................................................................... 252

Integration Overview .......................................................................................... 252

AD Integration Order of Operations ...................................................................... 252

Planning: What AD Information will be Synchronized ............................................. 253

AD Groups, Membership and Structure .......................................................... 254

User Credentials ....................................................................................... 254

Configuring Service Accounts ............................................................................. 256

Create and Configure Service Accounts .......................................................... 256

Install VAX ..................................................................................................... 257

LDAP Integration Settings in VAX ...................................................................... 259

LDAP User Credentials ............................................................................... 259

LDAP User Custom Fields .......................................................................... 260

Create Associations Between AD Groups and Access Privilege Groups ....................... 261

Synchronize Users from AD ............................................................................... 263

LDAP Administrator Authentication ...................................................................... 263

Troubleshooting LDAP Integration ....................................................................... 265

LDAP Conflicts ......................................................................................... 265

VAX Services Fail to Start .......................................................................... 265

32. Action Control Engine ........................................................................................... 267

Introduction ....................................................................................................... 267

ACE Use Cases ......................................................................................... 267

ACE Components ............................................................................................... 267

Action Plans .............................................................................................. 267

Action Triggers .......................................................................................... 272

Advanced Action Concepts .................................................................................. 274

Variables in Action Plans ............................................................................ 274

Expressions in Action Plans ......................................................................... 276

If Action ................................................................................................... 277

Each Actions ............................................................................................. 277

HTTP Action ............................................................................................. 279

Exporting and Importing Action Plans ........................................................... 281

33. Interactive Maps ................................................................................................... 283

Adding a Map ................................................................................................... 283

Adjacent Maps ........................................................................................... 284

Adding Objects to Maps ...................................................................................... 285

Drawing an Area ........................................................................................ 287

Viewing and Monitoring With Maps ..................................................................... 288

Map Objects Sidebar ................................................................................... 289

Object Details Sidebar ................................................................................. 290

34. Third Party Integration ........................................................................................... 292

CardPresso Photo Badging Software ...................................................................... 292

Supported Fields ....................................................................................... 292

Creating an ODBC Connection for cardPresso ................................................ 293

Configuring cardPresso Software to Access the Database View .......................... 295

Using the cardPresso Database Connection Wizard ........................................... 295

Adding the CardHolder Picture ..................................................................... 297

Taking Pictures with Vicon Access Control Web Interface ................................ 300

Assa Abloy® Aperio™ Lock Systems ................................................................... 300

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Software/Hardware Requirements .................................................................. 300

Hardware Setup ......................................................................................... 301

Software Setup: Aperio Programming Application ........................................... 302

Software Setup: Vicon Access Control Aperio Panels and Doors ......................... 305

35. Information for Domain and Network Administrators .................................................. 307

Configuring Advanced Remote Access Through the Internet ...................................... 307

How Panels Communicate ........................................................................... 307

How Web Clients Communicate With Vicon Access Control ............................. 307

Remote Access: Network Requirements ......................................................... 307

Remote Access Examples ............................................................................ 309

Performing Manual Back-up and Restore with MSSQL Command-Line ....................... 310

SQL Database Back-up ............................................................................... 310

SQL Database Restore ................................................................................ 311

Database Back-Up/Restore: Frequently Asked Questions ................................... 312

API integration .................................................................................................. 312

REST API ................................................................................................. 313

Real-time API ............................................................................................ 313

Accessing API documentation ...................................................................... 313

Multi-Tenant Mode Configuration ......................................................................... 313

Enabling Multi-Tenant Mode ........................................................................ 314

Adding Tenants .......................................................................................... 314

Managing Tenants ...................................................................................... 315

SSL Certificate Information ................................................................................. 317

Managing SSL Certificates .......................................................................... 317

36. Support ............................................................................................................... 320

A. ............................................................................................................................ 321

Panel Model Reference ....................................................................................... 321

Visual Guides .................................................................................................... 321

Actions ............................................................................................................. 332

WARRANTY AND SPECIAL PROVISIONS ......................................................... 344

viii

Introduction

Vicon is proud to present Vicon Access Control (VAX). This guide is designed to assist you in planning, installing and configuring your new access control system. Although we have gone to great lengths to ensure the installation process is intuitive and straight forward, we do recommend reading this guide in its entirety before installing a Vicon Access Control access system. Thank you for your business.

ix

Vicon Standard Equipment Warranty

Vicon Industries Inc. (the “Company”) warrants your equipment to be free from defects in material and workmanship under Normal Use from the date of original retail purchase for a period of three years, with the following exceptions:

1. All IQEYE Cameras: Two years if purchased before 1/1/2011.

2. Alliance-mini (IQD3xx), Alliance-mx (IQMxxx) and 3 Series (IQ03xx): Five years if purchased between 1/2/2011 – 12/31/2014.

3. Alliance-Pro (IQA3xx): Five years if purchased between 3/2/2012 – 12/31/2014. Three years if the motorized lens (IQA3xx-A3) option.

4. Access Control System Components: Two year from date of original retail purchase.

5. Uninterruptible Power Supplies: Two years from date of original retail purchase.

6. VDR-700 Recorder Series: One year from date of original retail purchase.

7. V5616MUX: One year from date of original retail purchase.

8. Arecont Cameras: One year from date of original retail purchase.

9. FMC series fiber-optic media converters and associated accessories: Lifetime warranty

10.For PTZ cameras, “Normal Use” excludes prolonged use of lens and pan-and-tilt motors, gear heads, and gears due to continuous use of “autopan” or “tour” modes of operation. Such continuous operation is outside the scope of this warranty.

11.Any product sold as “special” or not listed in Vicon’s commercial price list: One year from date of original retail purchase.

NOTE:

• If the product is to be used outdoors or in dusty, humid, or other hostile environments, it must be suitably protected.

• Camera products must be protected, whether in use or not, from exposure to direct sunlight or halogen light as the light may damage the camera image sensor. This applies to both indoor and outdoor use of the cameras.

• For camera products supplied without a lens, extreme care should be used when mounting a lens on these products. Damage to the product due to incorrectly mounted lenses will invalidate this limited hardware warranty.

• Failure to comply with any of the aforementioned requirements will invalidate this Limited

Hardware Warranty.

Date of retail purchase is the date original end-user takes possession of the equipment, or, at the sole discretion of the Company, the date the equipment first becomes operational by the original end-user.

The sole remedy under this Warranty is that defective equipment be repaired or (at the Company’s option) replaced, at Company repair centers, provided the equipment has been authorized for return by the Company, and the return shipment is prepaid in accordance with policy. Repaired or replacement hardware will be warranted for the remainder of the original Warranty Period or ninety (90) days, whichever is longer. When a product or part is exchanged the replacement hardware becomes the property of the original purchaser and all hardware or part thereof that is replaced shall become the property of Vicon.

x

Vicon Standard Equipment Warranty

The warranty does not apply (a) to faulty and improper installation, maintenance, service, repair and/ or alteration in any way that is not contemplated in the documentation for the product or carried out with Vicon consent in writing, operation adjustments covered in the operating manual for the product or normal maintenance, (b) to cosmetic damages, (c) if the product is modified or tampered with, (d) if the product is damaged by acts of God, misuse, abuse, negligence, accident, normal wear and tear and deterioration, improper environmental conditions (including, but not limited to, electrical surges, water damage, chemical exposure, an/or heat/cold exposure) or lack of responsible care, (e) if the product has had the model or serial number altered, defaced or removed, (f) to consumables (such as storage media or batteries) (g) to products that have been purchased “as is” and Vicon the seller or the liquidator expressly disclaim their warranty obligation pertaining to the product, (h) to any non-Vicon hardware product or any software (irrespective of packaged or sold with Vicon hardware product) and Vicon products purchased from an unauthorized distributor/reseller, (i) to damage that occurs in shipment or

(j) to damages by any other causes not related to defective design, workmanship and/or materials.

The warranty for the products shall run from Vicon to End User customers only (including product purchased through authorized partners and resellers). Vicon is not obligated under any circumstances to honor warranties on product(s) purchases from internet auction sites including eBay, uBid or from any other unauthorized resellers. Except as explicitly provided herein, Vicon disclaims all other warranties, including the implied warranties of fitness for a particular purpose and merchantability

Software supplied either separately or in hardware is furnished on an “As Is” basis. Vicon does not warrant that such software shall be error (bug) free. Software support via telephone, if provided at no cost, may be discontinued at any time without notice at Vicon’s sole discretion. Vicon reserves the right to make changes to its software in any of its products at any time and without notice.

The Warranty and remedies provided above are exclusive and in lieu of all other express or implied warranties including, but not limited to, the implied warranties of merchantability or fitness for a particular purpose. Certain jurisdictions do not allow the exclusion of implied warranties. If laws under such jurisdictions apply, then all express and implied warranties are limited to the warranty period identified above. Unless provided herein, any statements or representations made by any other person or firm are void. Except as provided in this written warranty and to the extent permitted by law, neither VIcon nor any affiliated shall be liable for any loss, (including loss of data and information), inconvenience, or damage, including, but not limited to, direct, special, incidental or consequential damages, resulting from the use or inability to use the Vicon product, whether resulting from breach of warranty or any other legal theory. Notwithstanding the foregoing, Vicon total liability for all claims under this warranty shall not exceed the price paid for the product. These limitations on potential liabilities have been an essential condition in setting the product.

No one is authorized to assume any liability on behalf of the Company, or impose any obligations on it in connection with the sale of any Goods, other than that which is specified above. In no event will the

Company be liable for indirect, special, incidental, consequential, or other damages, whether arising from interrupted equipment operation, loss of data, replacement of equipment or software, costs or repairs undertaken by the Purchaser, or other causes.

This warranty applies to all sales made by the Company or its dealers and shall be governed by the laws of New York State without regard to its conflict of laws principles. This Warranty shall be enforceable against the Company only in the courts located in the State of New York.

The form of this Warranty is effective August 1, 2015.

THE TERMS OF THIS WARRANTY APPLY ONLY TO SALES MADE WHILE THIS

WARRANTY IS IN EFFECT. THIS WARRANTY SHALL BE OF NO EFFECT IF AT

THE TIME OF SALE A DIFFERENT WARRANTY IS POSTED ON THE COMPANY’S

WEBSITE, WWW.VICON-SECURITY.COM. IN THAT EVENT, THE TERMS OF THE POSTED

WARRANTY SHALL APPLY EXCLUSIVELY.

xi

Shipping Instructions

Use the following procedure when returning a unit to the factory:

1. Call or write Vicon for a Return Authorization (R.A.) at one of the locations listed below. Record the name of the Vicon employee who issued the R.A.

Vicon Industries Inc.

135 Fell Court

Hauppauge, NY 11788

Phone: 631-952-2288; Toll-Free: 1-800-645-9116; Fax: 631-951-2288

For service or returns from countries in Europe, contact:

Vicon Industries (U.K.) Ltd

Unit 4, Nelson Industrial Park, Hedge End

Southampton, SO30 2JH

United Kingdom

Phone: +44 (0)1489/566300; Fax: +44 (0)1489/566322

2. Attach a sheet of paper to the unit with the following information: a. Name and address of the company returning the unit b. Name of the Vicon employee who issued the R.A.

c. R. A. number d. Brief description of the installation e. Complete description of the problem and circumstances under which it occurs f. Unit’s original date of purchase, if still under warranty

3. . Pack the unit carefully. Use the original shipping carton or its equivalent for maximum protection

4. Mark the R.A. number on the outside of the carton on the shipping label.

xii

Vicon Software - End User License

Agreement

IMPORTANT-READ CAREFULLY: This End-User License Agreement ("EULA") is a legal agreement between you (either an individual or a single legal entity) and Vicon with which you acquired the Vicon software product(s) identified above ("SOFTWARE"). The SOFTWARE includes Vicon software, and may include associated media, printed materials, "online", or electronic documentation and internet based services. Note: Any software, documentation, or web services that are included in the SOFTWARE, or accessible via the SOFTWARE, and are accompanied by their own license agreements or terms of use are governed by such agreements rather than this EULA. This

EULA is valid and grants the end-user rights ONLY if the SOFTWARE is genuine. By installing, copying, downloading, accessing or otherwise using the SOFTWARE, you agree to be bound by the terms of this EULA. If you do not agree to the terms of this EULA, you may not use or copy the SOFTWARE, and you should promptly contact Vicon for instructions on return of the unused product(s) in accordance with Vicon return policies.

1. SOFTWARE PRODUCT LICENSE

The term "COMPUTER" as used herein shall mean the HARDWARE, if the HARDWARE is a single computer system, or shall mean the computer system with which the HARDWARE operates, if the HARDWARE is a computer system component.

2. GRANT OF LICENSE

Vicon grants you the following rights, provided you comply with all of the terms and conditions of this EULA:

Installation and Use: Except as otherwise expressly provided in this EULA, you may install, use, access, display and run only one (1) copy of the SOFTWARE on the COMPUTER. The

SOFTWARE may not be used by more than the number of genuine licensed copies registered with

Vicon.

Mandatory Activation: THIS SOFTWARE CONTAINS TECHNOLOGICAL MEASURES

THAT ARE DESIGNED TO PREVENT UNLICENSED OR ILLEGAL USE OF THE

SOFTWARE. The license rights granted under this EULA are limited to the first year (1 year) after you first run the SOFTWARE unless you supply information required to activate your licensed copy in the manner described during the setup sequence (unless Vicon has activated for you). You can activate the SOFTWARE through the use of telephone; toll charges may apply. You may also need to reactivate the SOFTWARE if you modify your HARDWARE or alter the SOFTWARE.

Back-up Copy: YOU MAY MAKE A SINGLE BACK-UP COPY OF THE SOFTWARE. You may use the back-up copy solely for your archival purposes and to reinstall the SOFTWARE on the

COMPUTER. Except as expressly provided in this EULA or by local law, you may not otherwise make copies of the SOFTWARE, including the printed materials accompanying the SOFTWARE.

You may not loan, rent, lease, lend or otherwise transfer the DVD or back-up copy to another User.

Reservation of Rights: Vicon reserves all rights not expressly granted to you in this EULA.

3. DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS

Consent to Use of Data: You agree that Vicon may collect and use technical information gathered in any manner as part of the product support services provided to you, if any, related to the

SOFTWARE. Vicon may use this information solely to improve their products or to provide customized services or technologies to you. Vicon may disclose this information to others, but not in a form that personally identifies you.

xiii

Vicon Software - End

User License Agreement

Database Information: The information stored in the database and/or database backup files can only be accessed via the Vicon licensed SOFTWARE. Any attempts to access the database information via unlicensed and/or unauthorized access will terminate this license agreement. Vicon provides no direct access to the database information.

Additional Software/Services: The terms of this EULA apply to Vicon updates, supplements, and add-on components of the SOFTWARE that Vicon may provide to you or make available to you after the date you obtain your initial copy of the SOFTWARE, unless other terms are provided along with such Supplemental Components. Limitations on Reverse Engineering, Decompile and

Disassembly. You may not reverse engineer, decompile, or disassemble the SOFTWARE.

Separation of Components: The SOFTWARE is licensed as a single product. Its component parts may not be separated for use on more than one computer. Single EULA: The package for the

SOFTWARE may contain multiple versions of this EULA, such as multiple translations and/or multiple media versions (e.g., in the User documentation and in the software). In this case, you are only licensed to use one (1) copy of the SOFTWARE.

Termination: Without prejudice to any other rights, Vicon may cancel this EULA if you do not abide by the terms and conditions contained herein. In such event, you must destroy all copies of the SOFTWARE and all of its component parts. Trademarks: This EULA does not grant you any rights in connection with any trademarks or service marks of Vicon or its suppliers.

4. UPGRADES

If the SOFTWARE is labeled as an upgrade, you must be properly licensed to use a product identified by Vicon as being eligible for the upgrade in order to use the SOFTWARE ("Eligible

Product"). For the purpose of upgrade(s) only, "HARDWARE" shall mean the computer system or computer system component with which you received the Eligible Product. SOFTWARE labeled as an upgrade replaces and/or supplements (and may disable, if upgrading a Vicon software product) the Eligible Product which came with the HARDWARE. After upgrading, you may no longer use the SOFTWARE that formed the basis for your upgrade eligibility (unless otherwise provided). You may use the resulting upgraded product only in accordance with the terms of this EULA and only with the HARDWARE. If the SOFTWARE is an upgrade of a component of a package of software programs that you licensed as a single product, the SOFTWARE may be used and transferred only as part of that single product package and may not be separated for use on more than one computer.

5. INTELLECTUAL PROPERTY RIGHTS

All title and intellectual property rights in and to the SOFTWARE (including but not limited to any images, photographs, animations, video, audio, music, text and incorporated into the SOFTWARE), the accompanying printed materials, and any copies of the SOFTWARE, are owned by Vicon or its suppliers. The SOFTWARE is licensed, not sold. All title and intellectual property rights in and to the content that is not contained in the SOFTWARE, but which may be accessed through use of the

SOFTWARE is the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties. Use of any on-line services which may be accessed through the SOFTWARE may be governed by the respective terms of use relating to such services.

6. EXPORT RESTRICTIONS

You acknowledge that the SOFTWARE is subject to U.S. and Canadian export jurisdiction. You agree to comply with all applicable international and national laws that apply to the products, including the U.S. & Canadian Export Administration Regulations, as well as end-User, end-use and destination restrictions issued by U.S., Canadian and other governments.

7. ADDITIONAL PROVISIONS

FOR THE LIMITED WARRANTIES, LIMITATION OF LIABILITY, AND OTHER SPECIAL

PROVISIONS, PLEASE REFER TO THE ADDITIONAL PROVISIONS PROVIDED the section

xiv

Vicon Software - End

User License Agreement

called “WARRANTY AND SPECIAL PROVISIONS” AND/OR OTHERWISE WITH THE

SOFTWARE. SUCH LIMITED WARRANTIES, LIMITATION OF LIABILITY AND SPECIAL

PROVISIONS ARE AN INTEGRAL PART OF THIS EULA.

xv

Copyright

Copyright © 1998 - 2018 Vicon All rights reserved.

Information in this document is subject to change without notice. The software outlined in this document is provided under license agreement. The software may only be used in accordance with the terms expressed by Vicon.

No part of this documentation may be reproduced or transmitted in any form or by any means except for the User’s benefit of operating the software without the express written permission of Vicon.

Vicon Industries Inc.

Phone: 800-645-9116

631-952-2288

Website: www.vicon-security.com

xvi

Chapter 1. Getting Started

Overview

Vicon Access Control is a modern HTML5 web-based client/server access control system. The server application is designed to be installed on stand-alone PC and may be accessed using one or more clients via a web browser. The Vicon Access Control server software consists of:

• Vicon Access Control Web Server : The Web Server's responsibility is to host the web application and facilitate client access to managing your access control system.

• Vicon Access Control System Monitor : The System Monitor allows you to view the status and offers limited control over the web server and backup/restore utilities.

• Microsoft SQL Server Database: The Vicon Access Control software is designed to back onto a local or remote Microsoft SQL Database. You may opt to use the free (included) SQL Express 2012 or your own pre-installed instance of Microsoft SQL. Please note; we do not support non-Microsoft

SQL Databases and a minimum version of 2008 is recommended.

Server Prerequisites

The Vicon Access Control application is designed to run on a modern PC running Microsoft Windows

7 or newer. Windows 10 or Windows Server 2012 is recommended for optimal performance.

Note

It is possible to install the Vicon Access Control software on a shared PC, however where possible, we do recommend a standalone installation for optimal performance and reliability. It is also possible to install Vicon Access Control on a virtual machine, off-site, or in the cloud. For more

information regarding Panels communicating with the Panel through the internet, please see the section called “Configuring Advanced Remote Access Through the Internet”.

• Intel Core I5 processor or higher.

• 4GB RAM.

• 5GB Free Hard Drive Space (Additional space required for database).

• Windows 7/8/10 Professional 32-bit or 64-bit; Windows 2008 or 2012 Server.

Note

The computer specifications are the minimum standards for a basic system. When a system includes a large number of clients (10+), controllers (50+), and/or users (2000+), additional server power is strongly recommended.

Operating Systems Supported

Note

Please note this refers to operating systems able to run the server software. Clients are supported regardless of OS version as long as HTML5 is supported. For more information on supported

client web browsers, please see the section called “Supported Browsers”

1

Getting Started

Table 1.1. Supported Operating Systems

Operating System

Windows 10 Professional (32 and 64 bit)

Windows 10 Home (32 and 64 bit)

Windows Server 2012 (Any Version)

Windows 8 Professional (32 and 64 bit)

Windows 8 Home (32 and 64 bit)

Windows 7 Professional (32 and 64 bit)

Windows 7 Home(32 and 64 bit)

Windows Server 2008 R2

Notes

The following operating systems are unsupported. VAX cannot be successfully installed on these operating systems:

Table 1.2. Unsupported Operating Systems

Operating System (Not Supported)

Windows XP (any version)

Windows Vista (any version)

Windows 8/7 Starter Edition

Windows 7 Home Basic

Windows Server 2003 (any version)

Windows RT

Notes

Missing hostable web core

Missing hostable web core

Missing components

Missing components

Missing hostable web core

ARM Specific

Installation Procedures

This section covers the installation of Vicon Access Control and some frequently asked questions.

New Installation Vicon Access Control

1. Locate and run the file called "VAX.exe" on your installation media or download and run the installer from our website.

2. Upon running the Installer for the first time, you will be presented with a screen outlining all the components required for installation. If a required component is not installed, it will be checked off automatically in the list of things to install. If you are unsure of which components to install, we recommend installing all checked components.

2

Getting Started

Figure 1.1. Vicon Access Control Initial Installation Screen

If you are installing from a USB Stick or DVD, the required components are often located directly on the installation media. In the event you are using a web installer, the required files will be downloaded from the internet.

3. If prompted to start download for any components such as Microsoft SQL, click Start. This may take a whole depending on the speed if your Internet connection.

4. If any components fail to install, restart the computer and try again. If they continue to fail, please see the applicable chapter in our Tech Guide.

5. Once all prerequisites are installed, the installer will automatically launch the Vicon Access Control application installer.

Figure 1.2. Vicon Access Control Application Installer

After the Vicon Access Control Installer has loaded, click the Next button to continue.

6. On the following screen, please read and accept the License Agreement. This agreement must be accepted in order to proceed with the Vicon Access Control installation. Click Next .

3

Getting Started

Figure 1.3. Vicon Access Control License Agreement

7. The next step is to choose the installation type:

• Typical installation uses the default SQL Server and service configuration. This is recommended for Users who are not using an external SQL Server and don't have any custom requirements for service configuration.

• Advanced Installation is recommended for Users who wish to use an external SQL Server or may need advanced configuration options for domain environments. You are given far more control over various Vicon Access Control configuration options.

8.

[Advanced Installation Only] Database Configuration allows you to override the default SQL

Server connection settings. This is commonly used if an external SQL database is being used.

Figure 1.4. Vicon Access Control SQL Configuration

4

Getting Started

• Server Name: The Server Name is host name of the SQL Server. Alternatively this can also be an IP address. In the case of an IP address, we recommend using a static IP address or DHCP reservation to ensure the address will not change.

• Instance Name: The Instance Name is an optional identifier generally used with SQL Server

Express products or in cases where there may be more then one SQL Server installation on a single machine (not databases).

• Database Name: The Database Name is the unique name given to the database within the SQL

Server.

9.

[Advanced Installation Only] Service Configuration allows you to modify the User/password and ports used by the various Windows services.

Web Server Service: The web server service is responsible for providing the web based interface and APIs. The Listening Port is the port the server will listen on for web communications, by default is 11001 .

Communication Server Service: The communication service is used to communicate with the

Panels on Port 9876 . This can be changed if port 9876 is being used by another service.

Management Service: The service the System Manager UI will run as. The Listening Port is the port the server will listen on for management communication, by default is 11002 .

"Run As User": The Run As User text box in each service above is the User the service will be run as. By default we use a Service User built into Windows.

Warning

In domain environments a Domain Service User or a Local Administrator Account may be needed to run the services.

Figure 1.5. Vicon Access Control Service Configuration

10.The next step is to configure Windows Firewall to allow outside access. By default Windows

Firewall will block incoming ports unless they are explicitly enabled access. Vicon Access Control uses 3 distinct ports to allow access to the Web Service and Management Service. Please note the installer will at your discretion allow access through the built in Microsoft Windows firewall, if

5

Getting Started you are using a third party firewall; additional steps may be required to permit access. Please check your firewall documentation for additional clarification.

Figure 1.6. Vicon Access Control Firewall Configuration

11.Next you can choose if we will store the SSL self signed certificate as a root authority. This can prevent self signed certificate errors on some web browsers when selected. For more information,

please see the section called “SSL Certificate Information”.

Figure 1.7. Vicon Access Control Installation SSL Configuration

12.The next step is to select the installation directory where you would like the Vicon Access Control application to be installed.

6

Getting Started

Figure 1.8. Vicon Access Control Installation Directory Configuration

13.You have now completed the configuration portion of the installer. Click Install to perform Vicon

Access Control installation and Finish when the installation completes.

Upgrading Vicon Access Control

Periodically updates are released to Vicon Access Control to enhance features, fix bugs or improve compatibility. Vicon Access Control does not offer separate upgrade packages. Our standalone installer is capable of installing a new software instance or upgrading an existing instance of the Vicon

Access Control software.

Upgrade Installation

Depending on how you've installed Vicon Access Control, the procedure for upgrading the Vicon

Access Control software may require some steps not covered in this section. Please see Chapter 2,

Upgrading Vicon Access Control

for more details on these extra steps. We recommend doing a backup of your Vicon Access Control database prior to upgrading. For more information about backing up

your database, please see the section called “Backing up your Vicon Access Control Database”. We

also recommend stopping the Vicon Access Control service via System Monitor prior to installation.

Please note, if the installer does not contain a newer version than the currently installed version, you will not be given the option to perform upgrade.

Updating Firmware

In some cases, in order to utilize the latest version of Vicon Access Control, a firmware update is also

required on the Panels (please, see the section called “Panel Firmware Updates”).

System Monitor

System Monitor is a tray application that shows you the status and offers limited control over the web server process. It can give you several useful shortcuts when the icon is right clicked. It will also show you the current version of your VAX software.

Once VAX is installed on the server, the system monitor icon will sit in the system tray (by the clock, highlighted below). If you do not see this icon, it may be hidden. You can use the arrow icon in the system tray to display hidden icons. You can also launch the System Monitor from the start menu of the computer VAX is installed on.

7

Getting Started

To view the System Monitor, simply click on the icon and a small window will appear near your system tray (pictured below).

Figure 1.9. System Monitor Window

Once the System Monitor window is open, you can use the Start and Stop buttons to start and stop the Services used by VAX. This can be useful if the database or web service don't start automatically.

Tip

If you right click on the System Monitor icon, you'll get several useful shortcuts.

Frequently Asked Questions

Q: Do I have to use SQL Express 2012 or can I use my own database software?

A: We support any Microsoft SQL Server from 2008 to present, however when using our software to install SQL Express, you can be assured it is configured optimally for our system. If you

8

Getting Started choose to use you own database server instance, you will need to ensure the correct privileges and protocols are available for connection. This is something we generally only recommend for technicians or network Administrators who are well versed in the installation and configuration of SQL Server. Also please note different versions of SQL have different operating system and

PC requirements. If you choose to use a different version, please ensure your PC meets the requirements for that version.

Q: Do you support Windows Vista or Windows XP operating systems?

A: At this time there is no plan to support operating systems earlier than Microsoft Windows 7. We are committed to ensuring the software works with future versions of Microsoft Windows.

Q: I received an SQL error during Vicon Access Control installation. What should I do?

A: As part of the Vicon Access Control installation, you are required to provide the correct SQL information which the installer uses to configure a number of Vicon Access Control database and security options. If this information is incorrect, it will need to be corrected before you are able to successfully install the Vicon Access Control software. If you have chosen to install SQL

Express as part of the Vicon Access Control installation, the settings should automatically be populated. However if you have chosen to use a custom database version and/or instance, you will need to manually populate these settings.

Q: What is the maximum database size supported?

A: The maximum database size is a direct limitation of the version of SQL installed, not the

Vicon Access Control software. If you have used the default SQL Express 2012 installation, the maximum database size is 10GB. Earlier versions of SQL Express prior to 2008 generally had a limitation of 2GB.

Q: Is Vicon Access Control 32-bit or 64-bit?

A: Vicon Access Control is a 32-bit application designed to run both in native 32-bit operating systems and on 64-bit operating systems capable of 32-bit emulation (x64). There is no plan to support a native 64-bit installation as the Vicon Access Control software will not benefit from the increased addressing 64-bit provides.

Client Installation

Vicon Access Control supports client connectivity via web-based access. As a result, there is no Vicon

Access Control client software to install; rather you use your web browser to access the Vicon Access

Control server.

Supported Browsers

The list of browsers supported is by no means a comprehensive list. These are browsers that receive testing by Vicon, although other browsers may work we do not provide technical assistance with them.

We are always looking for User feedback in deciding what browsers to provide first class support for and we will expand the list of supported browsers as their market share dictates.

Table 1.3. Vicon Access Control Browser Support

Browser Version

Google Chrome 24.0+

Supported

Yes

Mozilla Firefox 20.0+

Microsoft Internet

Explorer 11

10.0+

Yes

Yes

Notes

No Silverlight support, limited integration with ViconNet

Note: IE10 in Metro UI (Windows 8) is not supported. The desktop version however is fully supported

9

Getting Started

Browser

Microsoft Internet

Explorer

Version

6.0 to 9.0

Microsoft Edge 20.0+

Supported

No

Notes

No HTML5 Support

Yes

Untested

Untested

Untested

Untested

Untested

Note: Some issues with browsing to localhost address via DNS name. IP address or remote client work fine. No

Silverlight support.

Apple Safari

Apple Safari

5.0 (Mac/

Windows)

6.0 (Mac)

Blackberry Mobile Any

Epiphany (Linux) Any

Konquerer (Linux) Any

Opera (Any OS) Any

Puffin (IOS/

Android)

Any

Untested

Untested

Untested although newer webkit based version (11.0+) may work

Will work with some advanced manual setup, but poor end User experience

Accessing the Server

Once you have ensured you have a browser that supports the Vicon Access Control software, accessing the Vicon Access Control software is very simple. If you are accessing the server from the PC it has been installed on, a start menu link is provided, otherwise you will need to enter the address manually into your web browser.

Accessing Vicon Access Control From the PC the Server Software is Installed on:

During installation a shortcut is placed in your start menu for Vicon Access Control. The link for

Vicon Access Control can be located by clicking Start -> All Programs -> Vicon Access Control and finally clicking on "Launch Vicon Access Control"

Windows 8/8.1 Users

Windows 8/8.1 hides the shortcut by default within the Metro UI start screen. The shortcut can be located by typing 'Launch' within the start screen and selecting 'Launch Vicon Access Control' .

If you wish, you can pin this shortcut permanently to your start screen by right clicking and selecting 'Pin To Start.'

Accessing Vicon Access Control From a Remote PC:

Open your web browser and within the address bar enter the address of the Vicon Access Control

Server using the format: https://NameOfTheComputer:11001

Alternatively, you can use the IP address of the server if the server is using a static IP address using the format: https://192.168.1.100:11001

Example 1.1. Accessing Vicon Access Control server remotely

https:// ComputerName :11001 (default port is 11001)

Once you have entered the address, press Enter to navigate to the Vicon Access Control software.

10

Getting Started

Frequently Asked Questions

Q: Why is browser XXX not supported?

A: Web browsers although similar in appearance differ greatly in terms of features. We at a minimum require HTML5 support and many standard compliant browsers not listed in our supported list, will work just fine with our software. In order to provide the best possible experience, we do provide a set of recommended browsers. Browsers not mentioned in the recommended list may work fine but should issues occur, we do only provide technical support for browsers listed as supported.

Q: Do I require Windows 7 or newer on the client?

A: No. One of the benefits to web-based software is the flexibility it offers for connectivity. The client software is not limited by operating system but rather by the browser installed on the client machine. Windows XP is generally the oldest version of Windows we would recommend and

Mac and Mobile platforms are fully supported as long as a supported web browser is used.

Q: Can I access Vicon Access Control without using SSL (HTTPS protocol)?

A: No. For the sake of security, we do not support unencrypted connections.

Q: I'm using an unsupported browser and there are graphical anomalies or issues attempting use the Vicon Access Control software. How do I resolve?

A: Use a supported browser. We do not provide support for any browser not listed as supported.

However if you feel there would be a benefit in supporting a browser not in our supported list, we would love to hear from you. At a very minimum, HTML5 will always be required.

Q: I'm using Internet Explorer 10 which is listed as supported but I am still experiencing graphical anomalies or issues with the Vicon Access Control software. How do I resolve?

A: Internet Explorer has a feature called Compatibility Mode which is enabled by default for

Intranet (not public facing) sites. To achieve the best experience in Internet Explorer browsers, we recommend this feature be disabled for our application.

To disable Compatibility Mode in Internet Explorer 10, refer to the following steps:

1. Open Internet Explorer and press F12 to open the Developer Tools.

2. At the very top of the new Window you will see two drop-down lists, one labelled 'Browser

Mode' and one labelled 'Document Mode'. Ensure Browser Mode is IE10 (or higher) and

Document Mode is IE10 Standards (or higher).

3. In Internet Explorer 11, click on the gear icon on the top right of the web browser window.

4. Select "Compatibility View Settings".

5. Ensure the checkbox labeled "Display Intranet sites in Compatibility View" is not selected.

11

Chapter 2. Upgrading Vicon Access

Control

This chapter covers the process of upgrading Vicon Access Control, the pre-requisites for upgrading, and how to update the firmware on the Panels (the door and elevator control boards).

Periodically updates are released to Vicon Access Control to enhance features, fix bugs or improve compatibility. Vicon Access Control does not offer separate upgrade packages. Our standalone installer is capable of installing a new software instance or upgrading an existing instance of the Vicon

Access Control software. All licensed instances of Vicon Access Control are entitled to software updates as they are released.

Download the Latest Version of VAX

Visit our VAX downloads page at: http://www.vicon-security.com/software-downlads-library/vax-access-control-software

You'll be prompted for information in order to download.

Prerequisite Installation

In order to upgrade Vicon Access Control, the following requirements will need to be met.

• Upgrade must be performed on the computer that Vicon Access Control is currently installed on.

• You must be logged in as the same Windows Login that installed Vicon Access Control (due to database permissions).

• If the upgrade includes a firmware update for the panels, UDP port 9876 must not be blocked.

Upgrade Installation

The procedure for upgrading the Vicon Access Control software is identical to that of a fresh install.

(Please, see the section called “Installation Procedures”).We recommend doing a backup of your Vicon

Access Control database prior to upgrading. For more information about backing up your database,

please see the section called “Backing up your Vicon Access Control Database”. We also recommend

stopping the Vicon Access Control web service via System Monitor prior to installation.

Note

During installation, it's advised you click "advanced" and ensure information such as the database connection looks correct.

Panel Firmware Updates

Periodically when we enhance Vicon Access Control, firmware upgrades to your Panels will be required with the software updates. Updating a Panel's firmware is a relatively straight forward process.

Warning

While in firmware update mode Panels are non-functional. They will not respond to card presentations, do not generate notifications and place the Door into a lock-down state. To limit the impact this has on your site, we suggest only placing 1 Panel at a time into Firmware Update Mode.

12

Upgrading Vicon Access Control

1. When a Panel attempts to connect to the Vicon Access Control application and the firmware is found to be out of date, you will see an indicator above the notification window that 1 or more

Panels require a firmware update.

Figure 2.1. Firmware Out of Date Notification

2. In order for a Panel to have its firmware updated we must place it into Firmware Update Mode.

To do this we will navigate to the System Overview page in the software. Click on the "x/x Panels

Online" box above the Notifications area or on the home page, scroll down to the section titled

System and click on System Overview .

3. On the System Overview you will see a list of all Panels in your system. Any Panels that require a firmware update will have a message displayed next to its name.

Figure 2.2. System Overview Showing Firmware Out of Date Message

4. The next step is to place your Panels into Firmware Update Mode. This can be accomplished on the System Overview page.

a. On the right side of Panel, click on the orange gear icon, pictured below. A context menu will appear.

13

Upgrading Vicon Access Control b. Select 'Firmware Update Mode' from the context menu.

c. The Panel will now disconnect and attempt to update its firmware.

Note

As of version 2.9.53, you can perform multiple firmware updates at the same time if needed.

5. The Vicon Access Control server will accept incoming connections from Panels in firmware update mode on UDP Port 9876 and automatically apply the latest matching firmware for your Panel.

Once complete, the server will instruct the Panel reboot into normal mode, at which point the Panel will resume normal operation. If the panel does not connect to the server on UDP 9876 within 60 seconds, the panel will reboot.

6. Repeat the above process on all panels that indicate they require a firmware update. After all Panels have had their firmware updated, we recommend doing a update to all your Panels. The 'Update

Mode' status icon above the notifications window will disappear automatically, or you can refresh the page.

Troubleshooting Firmware Update Problems

Panel continues to show firmware out of date after placing it into firmware update mode. If a Panel continues to show it requires a firmware update after placing the panel into firmware update mode and coming back online, ensure there isn't any third party firewall blocking UDP port 9876.

Ensure there are no enterprise firewall solutions between the server and the Panel on the network blocking UDP port 9876.

Panel does not come back online after placing into firmware update mode. If a panel does not come back online after several minutes, we recommend physically checking the LCD of the panel.

• If the LCD shows the message "Run Application Timeout", power down the panel by unplugging the

Cat5 from the left side of the board. Press and hold the button labeled Enter (SW3) while plugging in the cat5. This will place the panel back into firmware update mode.

• The LCD on the panel will show the current server address it is looking to update its firmware from, if you see this set as 192.168.2.10, it could indicate it had a problem during the update. Try the above suggestion or change the VAX server's IP address temporarily to 192.168.2.10 with a

255.255.255.0 subnet mask.

Frequently Asked Questions

Q: How can I check if my Windows login can upgrade Vicon Access Control?

14

Upgrading Vicon Access Control

A: To check if your account has the right permissions, we can simply make a connection to the

Vicon Access Control database and see if we're denied or granted access. This may require the assistance of IT staff or Vicon.

1. Open a command line with administrator privileges (right click cmd.exe, 'Run as

Administrator').

2. At the command line, type: 'SQLCMD -S .\VAX' (your instance name may be different).

Click 'ENTER'.

3. At the '1>', type 'USE VAX' and press 'ENTER'.

4. At the '2>', type 'GO' and press 'ENTER'.

If you see the message "Changed database context to 'VAX'.", your Windows account has permission to upgrade Vicon Access Control.

Figure 2.3. Command Prompt: Backup

If you see the message "The server principal "computer/user" is not able to access the database

"VAX" under the current security context", your Windows account does not have permission to upgrade Vicon Access Control.

Q: My Windows login doesn't have permission to upgrade Vicon Access Control; how do I find out which account does?

A: Due to the manner that SQL database permissions work, when Vicon Access Control is initially installed, the Windows login installing the software gets implicit permission to access the database. Likely (but not always), we can find this user account name by checking a log file generated by the MS SQL installer.

1. Browse to your installation directory of SQL server (usually located in "C:\Program Files

\Microsoft SQL Server").

2. Use the search bar to search all folders for a file called "sql_common_core_Cpu64_1.log" or

"sql_common_core_Cpu32_1.log". Open the file in notepad.

3. Once you've opened the file, use the 'find' function and look for the string "appdata". The first result should show the path to the user directory of the correct Windows login.

If the Windows login is unavailable, or does not exist anymore, please contact Vicon.

15

Chapter 3. Initial Configuration

This chapter will cover the initial configuration of the software and hardware elements of Vicon Access

Control. This includes the initial setup of the software, the initial setup of the Panels and how to associate a Panel with Vicon Access Control.

Vicon Access Control Initial Software

Configuration

This section will cover the initial configuration of your access control system. This is simply a matter of providing the Vicon Access Control software with enough information for it to build your initial database.

Access the Vicon Access Control server through your HTML5 browser of choice. (For more

information on accessing the server, please see the section called “Accessing the Server”). Once your

browser reaches the server, you may notice a pop up indicating that the connection to the server is

'Untrusted' or 'Not Private'. Due to the dynamic nature of our software, we are unable to create a Signed

Certificate with a Certificate Authority. Communications to the server are encrypted with 128-bit SSL.

In Google Chrome, click 'Advanced' and 'proceed to..'. In other browsers, click 'Proceed Anyways' or

'Add Exception' (depending on your browser).

Once you reach the server and proceed past any browser warnings, you'll be presented with the a splash screen, followed by the Initial Configuration Page. At this point you'll want to fill out the displayed form with the information required to setup your initial database. It is divided into 5 sections;

Connection Configuration, Customer Configuration, Dealer Information, Initial Administrator and

Email Settings. Email Settings and Dealer Information are optional.

16

Initial Configuration

Connection Configuration

Table 3.1. Connection Configuration Fields

Field

Server Address

Brief Description

By default, the name of the PC Vicon Access Control was installed on. This field is what is pushed to your Panels and dictates how they communicate with the server. You can keep this as a name if DNS is active, or change it to the Static IP of the Server PC.

Customer Configuration

Table 3.2. Customer Configuration Fields

Field

Name

Brief Description

This is the name of the host, customer or company name (not specific site).

Description An optional description of the host, customer or company.

Initial Site Time Zone This is the primary time zone your first site operates under. Additional sites may be added afterwards with different time zones.

Dealer Information

Note

Dealer Information is optional, but recommended.

Table 3.3. Dealer Information

Field

Dealer Name

Brief Description

This is the name of the dealer installing the system and/or responsible for supporting the end user of the system.

Dealer Phone Number This is the primary contact phone number of the dealer installing the system and/or responsible for supporting the end user of the system. No dashes between sections of number (eg: 18006459116)

Dealer Website This is the website address of the dealer installing the system and/or responsible for supporting the end user of the system. Enter the full URL of the dealer website. Example: http://www.vicon-security.com

Dealer Email This is the primary contact email address of the dealer installing the system and/or responsible for supporting the end user of the system.

17

Initial Configuration

Initial Administrator

Table 3.4. Initial Administrator Fields

Field

Username (Email)

First and Last Name

Password

Brief Description

This is the email address/Username of the primary Vicon Access Control

Administrator. This email address will be used to login to the site initially. You may create additional Administrator accounts after initial configuration each with unique roles and system access.

The first and last name of the primary Vicon Access Control Administrator.

Enter and confirm the password to be used by the primary Administrator.

Accepts 6-16 characters. This may be changed at a later time.

Email Settings

Note

Email Settings are optional, but recommended. Can be used to recover a forgotten password and to receive notification emails.

Table 3.5. Email settings Fields

Field

SMTP Server

SMTP Server Port

Requires SSL

Reply Address

Username

Password

Brief Description

This is the name of the SMTP server required for sending emails (eg: mail.ISPdomain.com).

This is the port used for send emails via SMTP (port 25 is common however your settings may vary).

Check the Secure Socket Layer checkbox if your email client requires and uses SSL for encrypting email messages.

This is the email address email notifications and email recovery will be sent from. It can be the same as the sender email address.

This is the username required for authenticating and sending email via

SMTP.

This is the password required for authenticating and sending email via

SMTP.

Note

After initial configuration, you'll be able to test your email notifications to see if it is correct;

please see the section called “Email Configuration”.

Once all required fields have been set, click Create Customer to continue. If everything entered was valid, Vicon Access Control will automatically create and setup your database for use.

Congratulations! You are now ready to start configuring your access control system. We can now move on to configuring the Panels to communicate with the server.

18

Initial Configuration

Logging Into Vicon Access Control Web

Interface

Once you've completed the Initial Configuration, or the system has been pre-configured for you; you may now login to the Vicon Access Control interface.

At the Login Page , please enter the email address and password you entered on the Initial Config page or the email and password provided to you by the installer of the system. Click the Login button on this screen. You will now be taken to the Home page of the Vicon Access Control web interface.

Figure 3.1. Vicon Access Control Login Screen

Password Recovery in Vicon Access Control

In the event that you are unable to remember or misplace your password to login to Vicon Access

Control, you may go through the password recovery process by clicking the orange Reset Password button on the bottom of the page.

Warning

Due to the high-security nature of this product, passwords may only be reset if Email

Configuration has been programmed in the software. If it has not been programmed, please contact

Vicon. Chapter 36, Support

For information on Email Configuration for use with email alerts and password recovery, please

see the section called “Email Settings”.

On the Reset Password page, populate the email of the Administrator account you would like to reset the password for. Click the Request Reset button. If email settings are correct, you will receive a

Confirmation Code emailed to the supplied Administrator email. Input this code into the Confirmation

Code field and enter your new password. Click Confirm Reset , you will now be taken back to the

Login page.

19

Initial Configuration

Figure 3.2. Password Reset Page

Panel Initial Configuration

This section will cover common initial configuration of Vicon POE and PRS style door, elevator and input/output controllers. This section is focused on configuring communication information manually into the Panel so that it can connect to the Vicon Access Control server software. The software aspect

of configuring a panel will go into more detail in Chapter 7, Setting up Your Panel .

This aspect of the configuration requires the Vicon Access Control software installed onto a PC or server with the Initial Configuration completed with an assigned email account name and valid password. We will refer to the PC with VAX installed as the Vicon Access Control Server . Note the

IP address or name of the Vicon Access Control server; this is required during Panel Configuration.

Built in diagnostics can still be accessed, even when the server is not available or not installed yet.

From a hardware perspective, the Panel should either be mounted at its intended location or temporarily accessible physically near the Vicon Access Control server with a Cat5e/6 cable (non-crossover) connected directly to either a PoE Injector or powered network switch (Note: Maximum cable run from Vicon Access Control VAX-1D to injector or powered switch is 100 meters or 330 feet). In the case of a PRS Panel, 12-13.5 VDC power should be plugged in and the Cat5 should be connected to network that can reach the Vicon Access Control server locally or through the internet.

Warning

If you're about to perform a Panel installation, we recommend you read Chapter 6, Planning an

Access Control Deployment

along with this chapter in its entirety prior to configuration.

Information to Collect Prior to Configuration

• The Static IP or Server Name of the Vicon Access Control server.

• Will this Panel be using DHCP or a Static Address ? If static, which IP, subnet, gateway and DNS should be used?

• Is the IT staff at the location aware of the new device(s) being added to the network(if applicable)?

20

Initial Configuration

Navigating the Panel Interface

There are 4 buttons located on the lower right corner of a Vicon Access Contro controller for accessing, viewing and configuring a Panel.

Figure 3.3. Panel Buttons (same button layout on POE and PRS style panels)

The two white buttons (SW1 & SW2) are used for moving up and down through menus when not editing a specific menu item, and for moving left and right over value data when editing a specific menu item. The two black buttons (SW3 = Enter, SW4 = Esc) are used for selecting a menu item, placing a particular value in edit and non-edit mode, saving or cancelling changes and committing changes to memory. This may sound overwhelming but once you've configured a couple Panels it becomes second nature.

To quickly see how the Panel is currently configured (READ ONLY), hold the ESC (SW4) button for 4 seconds or until the Panel speaker beeps twice. You can now use the navigation buttons (SW1

& SW2) to view a current settings.

Table 3.6. Read Only Configuration View

01 Panel Name

03 Panel Device ID

05 Default Panel Address

07 Panel MAC Address

09 Panel Gateway

11 Panel Communication Mode

13 Server Name

15 Server Connection Mode

17 HTTP Server Mode

02 Area Name

04 Panel Run Mode

06 Actual IP Address

08 Panel Subnet Mask

10 Panel DNS

12 Server IP Address

14 Server Port

16 Firmware Version

Some of the more important/useful fields to note are the following:

07 Panel MAC Address. This is the MAC address of the Panel. Note the address for when you are adding the Panel to Vicon Access Control or if the IT staff need it for port security.

06 Actual IP Address. By default, the Panel will try to use DHCP to obtain an IP Address; if successful, this address will be here. You can use this address to access the Panel Web Configuration

Page , however this address could change depending on the DHCP server settings.

21

Initial Configuration

15 Server Connection Mode. This field shows the connection method the Panel is attempting to use to reach the server (IP Address or Server Name).

Communication Mode Configuration: Server IP

This section covers how to configure the Panel to communicate with the Static Server IP Address of the Vicon Access Control server.

Note

Communication between the Panel and server can only happen when both sides have valid IP addresses. By default the Panel will attempt to obtain an address via DHCP. If the Panel needs to

have a static IP manually configured please see the section called “Panel IP Settings: Static IP”.

1. Press and hold the ENTER (SW3) button on the Panel for approximately 3-4 seconds until you are presented with 'SETUP PASSWORD?' on the LCD screen and '0000'.

2. Press the ESC button. You should then be presented with a message on the LCD screen stating

'ACCESS GRANTED'. (Note: If there is no configuration activity for 60 seconds, the Panel will perform a forced logout.)

3. Using the white up and down buttons on the Panel, locate and set the indicating arrow on the LCD screen to 'SERVER CONN MODE' and then press the ENTER button.

4. Now on the 'SERVER CONN MODE' screen, press the white up or down buttons until the arrow on the LCD screen is indicating '1: Server IP' is selected and press the ESC button.

5. You will be presented with a message stating 'CHANGE CONFIRM?' and have two options: YES via pressing the ENTER button or NO via pressing the ESC button. If you wish to commit that setting to the Panel, press the ENTER button. You will now be presented with message indicating

'CHANGED'. Pressing the ESC button will cancel the operation and present a message indicating

'NOT CHANGED'. (Note: if no selection is made within 20 seconds, the change process will timeout and you will have to start it again.)

6. Using the white up and down buttons on the Panel, locate and set the indicating arrow on the LCD screen to 'SERVER IP ADDR' and then press the ENTER button.

22

Initial Configuration

7. Using the white buttons for left and right movement as well as using them for changing numerical values for each position of the IP address of the server and using the ENTER button to switch between EDIT mode (position blinking between value and solid black) and VIEW mode (position blinking between value and blank), enter the full server IP address.

8. With full IP address completed on the LCD screen, ensure you are in VIEW mode (indicated by positional value blinking between value and blank) and then press the ESC button.

9. You will be presented with a message stating 'CHANGE CONFIRM?' and have two options: YES via pressing the ENTER button or NO via pressing the ESC button. If the IP address for the server is correct and you wish to commit that setting to the Panel, press the ENTER button. You will now be presented with message indicating 'CHANGED'. Pressing the ESC button will cancel the operation and present a message indicating 'NOT CHANGED'. (Note: if no selection is made within

20 seconds, the change process will timeout and you will have to start it again.)

10. Press ESC once more to save the configuration to flash memory. You'll be presented with 'Setup saved'.

Communication Mode Configuration: Server Name

(DNS)

This section covers how to configure the Panel to communicate with the server via DNS name. This is useful when the Vicon Access Control server is on a laptop or cannot have a static IP. The Panel will use a local DNS server to translate the Server Name to the IP the server it is currently using. We advise that our dealers/clients be aware that home routers can be used as a DNS server, but often under perform or only act as DNS repeaters, which will not function with our Panels.

Note

Communication between the Panel and server can only happen when both sides have valid IP addresses. By default the Panel will attempt to obtain an address via DHCP. If the Panel needs to

have a static IP manually configured please see the section called “Panel IP Settings: Static IP”.

1. Press and hold the ENTER (SW3) button on the Panel for approximately 3-4 seconds until you are presented with 'SETUP PASSWORD?' on the LCD screen and '0000'.

23

Initial Configuration

2. Press the ESC button. You should then be presented with a message on the LCD screen stating

'ACCESS GRANTED'. (Note: If there is no configuration activity for 60 seconds, the Panel will perform a forced logout.)

3. Using the white up and down buttons on the Panel, locate and set the indicating arrow on the LCD screen to 'SERVER CONN MODE' and then press the ENTER button.

4. Now on the 'SERVER CONN MODE' screen, press the white up or down buttons until the arrow on the LCD screen is indicating '2: Server name' is selected and press the ESC button.

5. Using the white up and down buttons on the Panel, locate and set the indicating arrow on the LCD screen to 'Server name' and then press the ENTER button.

6. Using the white buttons for left and right movement as well as using them for changing alphabetical, numerical, and symbol values for each position of the server name and using the ENTER button to switch between EDIT mode (position blinking between value and solid black) and VIEW mode

(position blinking between value and blank), enter the full server name (up to 16 characters).

7. With full server name completed on the LCD screen, ensure you are in VIEW mode (indicated by positional value blinking between value and blank) and then press the ESC button.

8. You will be presented with a message stating 'CHANGE CONFIRM?' and have two options: YES via pressing the ENTER button or NO via pressing the ESC button. If the IP address for the server is correct and you wish to commit that setting to the Panel, press the ENTER button. You will now be presented with message indicating 'CHANGED'. Pressing the ESC button will cancel the operation and present a message indicating 'NOT CHANGED'. (Note: if no selection is made within

20 seconds, the change process will timeout and you will have to start it again.)

9. Press ESC once more to save the configuration to flash memory. You'll be presented with 'Setup saved'

24

Initial Configuration

Panel IP Settings: DHCP

This section covers how to set the Panel to obtain an IP address automatically using DHCP. This is the default setting the Panel comes shipped with.

1. Press and hold the ENTER (SW3) button on the Panel for approximately 3-4 seconds until you are presented with 'SETUP PASSWORD?' on the LCD screen and '0000'.

2. Press the ESC button. You should then be presented with a message on the LCD screen stating

'ACCESS GRANTED'. (Note: If there is no configuration activity for 60 seconds, the Panel will perform a forced logout.)

3. Using the white up and down buttons on the Panel, locate and set the indicating arrow on the LCD screen to 'Panel comm mode' and then press the ENTER button.

4. Now on the 'Panel comm mode' screen, press the white up or down buttons until the arrow on the

LCD screen is indicating '1: DHCP client' is selected and press the ESC button.

5. You will be presented with a message stating 'CHANGE CONFIRM?' and have two options: YES via pressing the ENTER button or NO via pressing the ESC button. If the IP address for the server is correct and you wish to commit that setting to the Panel, press the ENTER button. You will now be presented with message indicating 'CHANGED'. Pressing the ESC button will cancel the operation and present a message indicating 'NOT CHANGED'. (Note: if no selection is made within

20 seconds, the change process will timeout and you will have to start it again.)

6. Press ESC once more to save the configuration to flash memory. You'll be presented with 'Setup saved'.

25

Initial Configuration

Panel IP Settings: Static IP

This section covers how to set up the Panel with a static IP. This is used when a DHCP server is not available or the IT staff has already designated an IP for the Panel.

You will need the following information (from IT staff or equivalent) prior to configuring a static address:

1. IP Address of the Panel

2. Subnet mask associated with the Panel IP

3. Default gateway (only applicable if traveling across WAN or internet links to server)

1. Press and hold the ENTER (SW3) button on the Panel for approximately 3-4 seconds until you are presented with 'SETUP PASSWORD?' on the LCD screen and '0000'.

2. Press the ESC button. You should then be presented with a message on the LCD screen stating

'ACCESS GRANTED'. (Note: If there is no configuration activity for 60 seconds, the Panel will perform a forced logout.)

3. Using the white up and down buttons on the Panel, locate and set the indicating arrow on the LCD screen to 'Panel comm mode' and then press the ENTER button.

4. Now on the 'Panel comm mode' screen, press the white up or down buttons until the arrow on the

LCD screen is indicating '0: Static IP' is selected and press the ESC button.

5. You will be presented with a message stating 'CHANGE CONFIRM?' and have two options: YES via pressing the ENTER button or NO via pressing the ESC button. If the IP address for the server is correct and you wish to commit that setting to the Panel, press the ENTER button. You will now be presented with message indicating 'CHANGED'. Pressing the ESC button will cancel the operation and present a message indicating 'NOT CHANGED'. (Note: if no selection is made within

20 seconds, the change process will timeout and you will have to start it again.)

6. Using the white up and down buttons on the Panel, locate and set the indicating arrow on the LCD screen to 'Panel IP addr' and then press the ENTER button.

26

Initial Configuration

7. Using the white buttons for left and right movement as well as using them for changing numerical values for each position of the IP address of the Panel and using the ENTER button to switch between EDIT mode (position blinking between value and solid black) and VIEW mode (position blinking between value and blank), enter the full Panel IP address.

8. With full IP address completed on the LCD screen, ensure you are in VIEW mode (indicated by positional value blinking between value and blank) and then press the ESC button.

9. You will be presented with a message stating 'CHANGE CONFIRM?' and have two options: YES via pressing the ENTER button or NO via pressing the ESC button. If the IP address for the server is correct and you wish to commit that setting to the Panel, press the ENTER button. You will now be presented with message indicating 'CHANGED'. Pressing the ESC button will cancel the operation and present a message indicating 'NOT CHANGED'. (Note: if no selection is made within

20 seconds, the change process will timeout and you will have to start it again.)

10.Using the white up and down buttons on the Panel, locate and set the indicating arrow on the LCD screen to 'Panel subnetmsk' and then press the ENTER button.

11.Using the white buttons for left and right movement as well as using them for changing numerical values for each position of the Subnetmask of the Panel and using the ENTER button to switch between EDIT mode (position blinking between value and solid black) and VIEW mode (position blinking between value and blank), enter the full Panel subnetmask.

12.With full subnetmask completed on the LCD screen, ensure you are in VIEW mode (indicated by positional value blinking between value and blank) and then press the ESC button.

13. You will be presented with a message stating 'CHANGE CONFIRM?' and have two options: YES via pressing the ENTER button or NO via pressing the ESC button. If the IP address for the server is correct and you wish to commit that setting to the Panel, press the ENTER button. You will now be presented with message indicating 'CHANGED'. Pressing the ESC button will cancel the operation and present a message indicating 'NOT CHANGED'. (Note: if no selection is made within

20 seconds, the change process will timeout and you will have to start it again.)

27

Initial Configuration

14.Using the white up and down buttons on the Panel, locate and set the indicating arrow on the LCD screen to 'Panel Gateway' and then press the ENTER button.

15.Using the white buttons for left and right movement as well as using them for changing numerical values for each position of the Panel gateway and using the ENTER button to switch between

EDIT mode (position blinking between value and solid black) and VIEW mode (position blinking between value and blank), enter the full Panel gateway.

16.With full Panel gateway completed on the LCD screen, ensure you are in VIEW mode (indicated by positional value blinking between value and blank) and then press the ESC button.

17. You will be presented with a message stating 'CHANGE CONFIRM?' and have two options: YES via pressing the ENTER button or NO via pressing the ESC button. If the IP address for the server is correct and you wish to commit that setting to the Panel, press the ENTER button. You will now be presented with message indicating 'CHANGED'. Pressing the ESC button will cancel the operation and present a message indicating 'NOT CHANGED'. (Note: if no selection is made within

20 seconds, the change process will timeout and you will have to start it again.)

18.Press ESC once more to save the configuration to flash memory. You'll presented with 'setupsaved'

Resetting a Panel

This section will cover how to reset a Panel to a default state. If at any point you need to reset the

Panel to factory default values, refer to these steps:

1. Press and hold the ENTER (SW3) button on the Panel for approximately 3-4 seconds until you are presented with 'SETUP PASSWORD?' on the LCD screen and '0000'.

2. Press the ESC button. You should then be presented with a message on the LCD screen stating

'ACCESS GRANTED'. (Note: If there is no configuration activity for 60 seconds, the Panel will perform a forced logout.)

28

Initial Configuration

3. Using the white up and down buttons on the Panel, locate and set the indicating arrow on the LCD screen to 'Erase flash mem' and then press the ENTER button.

4. You will be presented with a message stating 'Erase Flash Mem?' and have two options: YES via pressing the ENTER button or NO via pressing the ESC button.

5. You will be presented briefly with a message indicating 'ERASING FLASH' followed by

'ERASED' and then the LCD screen will revert back to the 'ERASE FLASH MEM' screen. (Note:

Erase process will timeout if there is no activity within 60 seconds.)

6. The Panel will now restart and now be in a default state. You can now configure the Panel.

Testing Input/Outputs at the Door

This section covers methods technicians can use to test the Panel once its been mounted at the door.

Table 3.7. Testing at the Door

Test Name

Output Test

Input Test

Reader Test

Description/Common Use

Used for testing the 3 Output relays, generally used to verify if the Door Strike was properly wired up.

Used for testing the 4 Inputs, generally used to verify if the Door contact and/or

Exit Button was properly wired up.

Used for testing the 2 Reader ports, generally used to verify if the Reader was wired up correctly and to check the bit format of the cards.

Output Test

This section includes detailed instructions on performing an Output test.

1. Press and hold the ENTER (SW3) button on the Panel for approximately 3-4 seconds until you are presented with 'SETUP PASSWORD?' on the LCD screen and '0000'.

2. Press the ESC button. You should then be presented with a message on the LCD screen stating

'ACCESS GRANTED'. (Note: If there is no configuration activity for 60 seconds, the Panel will perform a forced logout.)

3. Using the white up and down buttons on the Panel, locate and set the indicating arrow on the LCD screen to 'Output Test' and then press the ENTER button.

29

Initial Configuration

4. Press the white up or down buttons to move the cursor over the Input you'd like to test. Press ENTER and the highlighted zero will change to a 1, and the Output will be triggered. Press ENTER again to disengage the Output. When you are done testing, press the ESC button.

5. After you've pressed ESC you'll see a message saying 'Canceled'. You'll be returned to the option menu. You can now proceed with additional tests.

Input Test

This section includes detailed instructions on performing a Input test.

1. Press and hold the ENTER (SW3) button on the Panel for approximately 3-4 seconds until you are presented with 'SETUP PASSWORD?' on the LCD screen and '0000'.

2. Press the ESC button. You should then be presented with a message on the LCD screen stating

'ACCESS GRANTED'. (Note: If there is no configuration activity for 60 seconds, the Panel will perform a forced logout.)

3. Using the white up and down buttons on the Panel, locate and set the indicating arrow on the LCD screen to 'Input Test' and then press the ENTER button.

4. You'll be shown briefly a legend regarding the Input states.

5. If you have any Input devices such as door contacts or REX devices, the Panel will beep and show you which Inputs are active. Inactive Inputs are 'D0' and active Inputs are 'DC'. If you're testing a door contact, open and close the door and monitor the Input change. When you are done testing, press the ESC button.

30

Initial Configuration

6. After you've pressed ESC you'll see a message saying "Canceled'. You'll be returned to the option menu. You can now proceed with additional tests.

Reader Test

This section includes detailed instructions on performing a Reader test.

1. Press and hold the ENTER (SW3) button on the Panel for approximately 3-4 seconds until you are presented with 'SETUP PASSWORD?' on the LCD screen and '0000'.

2. Press the ESC button. You should then be presented with a message on the LCD screen stating

'ACCESS GRANTED'. (Note: If there is no configuration activity for 60 seconds, the Panel will perform a forced logout.)

3. Using the white up and down buttons on the Panel, locate and set the indicating arrow on the LCD screen to 'Reader Test' and then press the ENTER button.

4. You'll be shown screen that says 'No Card Input'. You may now present a proximity card or fob to one of the attached Readers.

5. If the Reader is correctly wired, and a 40 or 26 bit card is presented, you'll see information about the card and the Reader appear on the screen. If you are using a second Reader, you can perform the test on that Reader in the same manner. When you are done testing, press the ESC button.

6. After you've pressed ESC you'll see a message saying "Canceled'. You'll be returned to the option menu. You can now proceed with additional tests.

31

Initial Configuration

Panel HTTP Configuration Interface

This section will cover how to access the Panel http configuration web interface and how to make changes in this interface.

Note

The Panel HTTP Interface is currently unsupported on some models such as elevator and PRS style panels.

Each Panel has a configuration web interface that can be accessed through a web browser, as long as the client connecting to this interface is on the same network. In this interface you can configure many of the settings we can configure manually. If the Panel has a valid IP address through either

DHCP or a manually entered static address, you can use that address through a web browser to access this interface.

1. Obtain the IP address of the Panel by holding SW4 for 4 seconds on the Panel, and using SW1 and

SW2 to browse to '06 Actual IP Add'. If you have assigned a static address to the Panel, that will be the address you use. Alternatively, if the Panel has made any communication to the server, you can likely find the address by doing the following: Open a command prompt on the server, type 'arp -a' and press Enter. Most Panels (not all) have a MAC address that starts with '001EXXXXXXXXX'.

Once you find the MAC address, look to the adjacent entry in the column left of the MAC address; you will see the IP address associated with that MAC address.

2. Open a web browser and type the IP address of the Panel by itself, no port numbers, 'http' or 'WWW' required. If the connection is successful you will be promoted for a user name and password. The user name is 'user' and the password is the 4 digit password that is used to access the Panel on board interface, by default is '0000'. Once you login, you'll see the Door Access Panel Overview .

Figure 3.4. Panel HTTP Configuration Overview

32

Initial Configuration

There are three pages in the web interface which can be accessed with the navigation Panel on the left side of the page. Overview (the main page) shows read only Panel information. Panel Setup is where you can override Panel communication settings.

Overview. On the overview page you can see Panel status and configuration. Some of the noteworthy sections include: The Panel Name, the Firmware Version, Communication mode (how it obtains its IP address), assigned IP address, MAC address, the Server Name, Server IP and Server

Connection Mode (IP or name) the Panel is using to connect to the server. For each Door: the Mode of the Door (which of the 8 Door states the Door is currently in), State (open or closed, if the Door has a Door contact) and the Lock State (locked or unlocked).

Panel Setup. On the Panel setup screen, you'll be able to change communication settings on the

Panel: the Panel Com Mode (how the Panel obtains its IP address), Panel IP (will not be set unless

Panel com mode is static IP), Server Name (if communicating to the server by name), Server IP (if communicating to the server by IP address), Server Connection Mode (the communication method the

Panel will use to find the server), and the HTTP Server Mode (enables the Panel web interface). Once you have entered any changes, you can press Set Panel Configuration to save the changes.

Warning

Changes in this interface that are saved will override any manually entered information, or configuration obtained from the Vicon Access Control software. If changing communication methods in the interface, we advise making those same changes in the Vicon Access Control software. The Panel Setup screen should only be used for initial configuration or when the server information has changed.

Adding a Panel to Vicon Access Control

This section will cover the basic process of adding a Panel in Vicon Access Control. In most deployments it is a fairly easy process and can be done in two different ways.

Method 1: Adding a Panel Via Notification

This section will cover adding a Panel to the software after the Panel has been configured to look for the server.

The Panel is configured to find the server by Name or IP Address

. (Please see the section called

“Panel IP Settings: Static IP” and the section called “Communication Mode Configuration: Server

Name (DNS)” for details on configuring a Panel to find a Vicon Access Control server.)

1. Access your Vicon Access Control system through your HTML5 browser of choice.

2. Log in using the Administrator account you created during the initial setup or provided to you by your dealer/installer.

3. On the Home Screen , pay attention to the Notifications section on the right side of the page.

4. After a few moments, if the Panel is configured correctly and there are no third-party firewalls blocking TCP port 9876, the Panel will connect to the server and a Notification will appear (pictured below).

33

Initial Configuration

5. This Notification indicates that the server was contacted by a Panel that the server is not aware of.

The Notification will show the MAC address of the Panel trying to connect. If this address matches a Panel you'd like to configure, click on the Notification.

Tip

If you're not sure which MAC address belongs to which controller, you can access to Read

Only menu on a Panel by pressing and holding the ESC key for 4 seconds. Use the white buttons to find Item 7, Panel MAC Address.

6. Once you click on the unknown Panel Notification, you'll be taken to the Add Panel screen with the MAC Address field pre-populated with the MAC address displayed in the Notification.

7.

If there are many panels trying to connect at the same time , there is a dedicated page for viewing a list of unknown panels. Simply scroll down to the Hardware section from the Home Page. Click on the Unknown Panels icon. It will display all unknown panels. Clicking the green + sign next to a panel will bring you to the Add Panel Screen.

8. Please proceed to the section called “Adding a Panel: Basic Configuration” for continued

instructions on adding a Panel.

Method 2: Adding a Panel Manually With MAC Address

This section will cover adding a Panel manually in Vicon Access Control. You may choose this method for the following reasons:

• You have not yet configured the Panel to communicate with the server.

• You are pre-configuring the software prior to the deployment of the Panels.

The following information should be collected prior to manually adding Panels:

• The Panel model (can be found on the physical Panel to the right of the LCD screen) for each Panel.

• MAC address of each Panel.

• If the Panels will be using DHCP or static addresses.

• Location of the Panels (generally used for naming the Panels).

• If the Panel is a Door Panel, will it be using a Door contact?

Note

If not all of this information is available, you can use placeholder values for the MAC addresses and names.

34

Initial Configuration

Once you've collected this information, we can now begin adding the Panels. Please proceed to the section called “Adding a Panel: Basic Configuration”.

Adding a Panel: Basic Configuration

This section will cover the various fields that need to be populated in order to add a Panel in Vicon

Access Control. It is advised to fill them in the order they are shown on the screen, the exception being the MAC address if it is pre-populated.

If you are not already on the Add Panels screen:

1. Access your Vicon Access Control system through your HTML5 browser of choice.

2. Log in using the Administrator account you created during the initial setup or provided to you by your dealer/installer.

3. On the Home Screen , scroll down to the section titled Hardware , click on the Panels icon (pictured below).

4. On the Panels screen , click the Add button.

On the Add Panels screen you'll be presented several drop-down menus, text fields and checkboxes to populate. If you navigated to this page from the Unknown Panels screen or by clicking an Unknown

Connection notification, most information will be auto filled for you.

Figure 3.5. Add Panels Screen

35

Initial Configuration

The following table describes the common fields.

Table 3.8. Add Panel

Drop-down/Text

Box/Check box

Panel Model

Name

Description

Select the Panel model using this drop-down menu; depending on the model you choose, additional options may be displayed.

The name of the Panel; we recommend naming the Panel based on its location on the site. Accepts 4 to 60 characters.

Optional description of the Panel. Accepts 0 to 255 characters.

Description

Site

MAC Address

Select the site the Panel will reside on. This cannot be changed once the Panel is added.

The unique network address built into every Panel. May be pre-populated if you're adding the Panel through an Unknown Connection From Panel

Notification. Must be 12 characters.

Panel Password The password required for access to the administration menu built into the Panel.

Valid values are 0 to 9999. The default value is '0000'.

Tamper Sensor Uncheck to automatically disable the integrated tamper sensor once the Panel is added.

Door Contacts Uncheck if there are no Door Contacts attached to the Panel.

Auto Add Doors Check if you want to automatically add Doors to this Panel. Will name them based on the name of the Panel. For example, name "Front Panel" will add a door named "Front Door".

Expanders (select models only)

Amount of expander modules. Either IO or door modules. Enter the correct amount (1-8 for IO modules, 1-4 for door modules).

You can now click Save ; you'll be asked to correct any information that is missing or invalid. Once corrected press Save again. A message box will appear that will say Panel Added Successfully with the options to Add Another (which will take you back to the Add Panel Screen ) or Continue

Configuration (which will bring you to the Edit Panel Screen where you can configure additional

options that are covered in the section called “Advanced Panel Configuration”).

Warning

Prior to your first update to the Panels, we advise configuring the advanced settings of your Panels.

This can be found in the section called “Advanced Panel Configuration”.

Where to Go From Here

You've now completed the two most important chapters in the book.

If you've just completed an installation of the software, we recommend you take a moment to explore and change the default password of the System Manager UI. For more information, please see

Chapter 5, System Manager UI

.

36

Initial Configuration

For information on the Vicon Access Control license and information on licensing your software,

please see Chapter 4, Software Licensing .

If you're ready to continue configuring a Panel, please see the section called “Advanced Panel

Configuration”.

If you're inexperienced with access control, or would like to brush up on terminology specific to Vicon

Access Control, please see Chapter 6, Planning an Access Control Deployment . It contains a lot of

information for successfully planning a deployment, along with links to many different parts of this guide.

For support contact information, please see Chapter 36, Support .

37

Chapter 4. Software Licensing

This chapter will cover the software licensing aspect of Vicon Access Control, information about the licensing process, how card formats work with our product license, and frequently asked questions about licensing your software.

Vicon Access Control is a licensed product. Licensing helps us continue to develop and add new features to Vicon Access Control. It also helps integrators maintain good end user relations, perform door hardware maintenance and can facilitate reoccurring revenue for the installer. Licensed software gives dealers and end users the benefit of low upfront costs. With a valid Vicon Access Control license, your system is also entitled to free core software updates.

Note

Vicon Access Control includes a 30 day trial license on first install.

Licensing Your Software

Activating the software license on your Vicon Access Control is designed to be a very straight forward and painless process.

1. Access your Vicon Access Control system through your HTML5 browser of choice.

2. Log in using the Administrator account you created during the initial setup or provided to you by your dealer/installer.

3. On the Home Screen , scroll down to the section titled System , click on the Licensing icon (pictured below).

4. Ensure you have a valid account number in the 'Account Number' field. If not, this can be obtained by contacting your dealer or installer.

Figure 4.1. Vicon Access Control Licensing Screen

38

Software Licensing

5. The next step is to take note of your 'Expires On' to determine if licensing is required at this time and make note of your software package.

6. Unless you are either within the last 30 days of your software license or you wish to change your software package there is no need to update your license. If you determine the license needs to be updated, continue on to the next step.

7. To generate a new license click the 'Update My License' button at the bottom of the screen.

8. You will be presented with your new Request Key . Contact your dealer, installer or Vicon (please

see Chapter 36, Support

) with this request key (only valid on the day it was generated). Your license options will be reviewed to determine the best license duration and software package for your needs and you will then be provided with a response key that will activate your software.

9. Once you have entered the Response Key provided by Vicon, click 'Update' to activate your license.

Note

The Response Key should be entered in all capital letters with the dashes between every 5 characters.

Supported Card Formats

Note

VAX supports a variety of card bit formats, however for simplicity and added security, we recommend using our 42 bit high-security credentials when possible. As part of your VAX license, you can have third party card formats locked out. This can add additional security to your systems by restricting the use of lower security credentials. For more information about other card formats

and enabling them in your software license (free of charge) please contact Vicon. See Chapter 36,

Support

.

FAQ for Software Licensing

Q: Will I receive notice before my license will expire?

A: Absolutely. Within the last 30 days of your license period, the Vicon Access Control software will advise the software is about to expire and provide the exact expiry date.

Note

If email settings are configured, VAX will attempt to email any system administrators and the dealer that the license will be expiring soon.

39

Software Licensing

Q: What happens if my software expires?

A: On the first login after a license has expired, a 10 day grace period will start. During this grace period all features will be available.

Q: What features will be available after my license has expired and my 10 day grace period is over?

A: After the license has expired and the 10 day grace period is over; a very small subset of features are available:

• Most screens are available in read only mode, including viewing users, holidays, access groups etc.

• Personal safety affecting features are maintained for your security. This includes:

• Pulsing Doors

• Removing Users/Credentials

• Overriding Doors, Floors, Inputs and Outputs

• Override to Crisis Level

• Removing Administrators, Changing Passwords and Modifying Permissions

• Panel Commands (inc Update Panels, Reset Anti-Passback, Get Time, Disconnect Panel,

Place Panel into Firmware Update Mode)

• System Status

• Updating License Information

Q: What features will not be available after my license has expired and my 10 day grace period is over?

A: The majority of changes to your system are disabled. This includes (but is not limited to):

• Adding Users/Credentials

• Adding/Modifying Holidays

• Changing Time Zones

• Viewing Cameras

• Viewing Reports

Q: Why does Vicon Access Control require a license?

A: Early on in development we decided to go with a licensed approach for a few reasons.

• To provide a significantly lower upfront software cost in comparison to our competitors.

• To offer end-users the ability to pay for the features they need, ensuring that smaller sites that may not take advantage of the full Vicon Access Control feature set are offered a price inline with what they need.

• To allow us to continue to upgrade and enhance the base Vicon Access Control feature set and offer these updates at no additional charge to the end-user.

• To reduce software piracy.

40

Software Licensing

Q: What license terms are available?

A:

Contact Vicon for these details (please, see Chapter 36, Support ).

Q: What does a Vicon Access Control license entitle me to?

A: An active Vicon Access Control license is always required to use the Vicon Access Control software and this license will entitle you to all software updates for the term of the license. This includes any additional features and enhancements added within your software package.

Q: Is my software license still valid if I change the computer that hosts the Vicon Access

Control software?

A: Upon restoring a Vicon Access Control database to a different computer it will automatically invalidate your license. However, you are not charged a fee to license the new computer. Contact

Vicon to have your license re-armed, which will provide you a valid software license for your new PC carrying over the remaining time of your previous license and your licensed software package.

41

Chapter 5. System Manager UI

The System Manager UI is a separate web interface used for management purposes such as running database backups, starting or stopping the main application web service, changing network settings, etc.

Accessing the System Manager UI

Accessing the System Manager UI is a very similar procedure to accessing the Vicon Access Control web interface; the primary difference is that it is hosted on a different port (11002).

1.

Accessing System Manager UI from the PC the Server is Installed on

During installation, a shortcut is placed in your Start menu for System Manager UI . The link for

System Manager UI can be located by clicking Start -> All Programs -> Vicon Access Control and finally clicking on "Launch Vicon Access Control System Manager" .

Windows 8/8.1 Users

Windows 8/8.1 hides the shortcut by default within the Modern UI start screen. The shortcut can be located by typing 'Launch' within the start screen and selecting 'Launch Vicon Access

Control System Manager' . If you wish you can pin this shortcut permanently to your start screen by right clicking and selecting 'Pin To Start'.

Accessing System Manager UI from a Remote PC

Open your web browser and within the address bar enter the address to the System Manager UI software using the format: https://NameOfTheComputer:PortNumber .

Alternatively, you can also access the System Management UI through IP address using the format: https://192.168.0.100:PortNumber .

Example 5.1. Accessing System Manager UI Remotely

https:// ComputerName :11002 (default port is 11002)

Once you have entered the address, press enter to navigate to the Vicon Access Control System

Manager UI .

2. You will see a temporary splash screen and then you should be presented with the login window.

42

System Manager UI

Figure 5.1. System Manager UI Login Window

Default Username and Password for System Manager UI

The default Username is 'vicon' and the default password is 'viconaccess' (case sensitive and without the quotes).

Caution

We recommend changing the default System Manager UI password as soon as possible.

3. Upon logging in you will be presented with the System Screen.

Figure 5.2. System Manager UI System Screen

Changing System Manager UI Password

1. Click on 'System' in the top menu when logged into the system manager UI.

2. On the System Screen , there will be a Change Password section on the left side of the screen.

43

System Manager UI

Figure 5.3. Change Password Section

3. Enter your current password (default is 'viconaccess') followed by the new password twice.

4. Click 'Change' to complete the password change procedure. This password only affects the System

Manager UI, it is separate from your VAX login.

Backing up your Vicon Access Control

Database

1. Access the System Manager UI. (Please, see the section called “Accessing the System Manager

UI”.)

2. Click on 'Backup' in the top menu.

3. Select the Items you wish to backup (default settings are recommended).

• Database

The Vicon Access Control database (recommended).

• Profile Pictures

Images associated with your Users (cardholders) (recommended).

• Maps

Images associated with any graphical maps.

4. Select your backup options (default settings are recommended).

• Compress Backup

Determines whether the backup file is compressed upon successful backup (recommended).

• Remove Files Older than X Days

Automatically removes .prbak files from the backup location if the age exceeds the number of days specified. Adjust to keep more backups or uncheck to keep all backups until they are manually deleted.

• Encrypt Backup with password

Check if you would like a password to be required to restore the backup.

5. Determine where your backup will saved to. We offer support for either a local drive, USB drive or a network share.

44

System Manager UI

Caution

The Windows user running the System Manager service must have appropriate access to desired output folder. The default Windows service account is "NT SERVICE

\VAXSysManager". In the case of backing up to a network drive, it may not be possible to give read and write access to the default service account the System Manager service runs as. In this case you will need to reinstall the software and specify a different Windows account that

does have access to that network drive. Please see the section called “Installation Procedures”

for more information.

Backup to Local or USB Drive

• The text box below can now be filled with a path to a backup location, including a local drive or USB. The format of the path looks like: "C:\Backup"

Note

If the folder you entered in the 'Output to' text field does not exist, it will be created.

Backup to Network Share

• Enter the path of your network share.

Example 5.2. Network Share Example

\\Servername\PathToMyBackupShare

6. Select a Backup Schedule.

• Disabled: No automatic schedule. Backup is initiated by hitting the 'Save and Run Now' button.

• Daily: Backup occurs once a day at the time specified.

• Weekly: Backup occurs once a week on the day of week and time specified.

• Monthly: Backup occurs once a month on the day and time specified.

7. If you wish to run the backup immediately, click the 'Save and Run Now' button. Alternatively click the 'Save' button to save your backup settings and run on the next scheduled time (if a schedule is defined).

If folder or network permissions prevented the backup from being written you will see an error.

When performing your first backup you should browse to the output and verify the backup has been written. This may take several minutes for larger databases.

45

System Manager UI

Figure 5.4. System Manager Backup Screen

Note

If you are having trouble performing a backup of your database using the System Manager UI ,

there is a manual method to perform backups that is detailed in the section called “Performing

Manual Back-up and Restore with MSSQL Command-Line”.

Restoring Your VAX Database

1. Access the System Manager UI (see the section called “Accessing the System Manager UI”).

2. Click on 'Restore' in the top menu.

Figure 5.5. Restore Database

3. On the left side of the screen will you will see any existing backup files found in the configured backup folder.

46

System Manager UI

4. You may restore by directly selecting a database backup from the list or use the Choose File button to manually select a database backup file. A backup that was performed on March 25th 2015 would be called "Vax_20150325010349.prbak".

Restoring from Backup File

• Optionally enter the password if a password was used during backup.

• Click the 'Restore' button or Local Restore button.

5. The database will now be restored . If the restore process fails , we recommend trying it again. If

it continues to fail there is a manual method to perform the database restore detailed in the section called “Performing Manual Back-up and Restore with MSSQL Command-Line”.

Warning

During restore process the web service will be stopped and restarted automatically upon a successful restore. If there is a problem with the restore the web service will not automatically restart. While the web service is stopped users will be unable to access the software interface but panels, doors and elevators will continue to operate as normal.

Service and System Management

The System Manager UI allows for control over the Vicon Access Control web server service and the

SQL Server service being used by Vicon Access Control. As well as providing the ability to reboot or shutdown your system, this is useful when the PC is not easily accessible and provides a quick method of restarting the services or to check if it is running.

Managing Services

1. Click on 'System' in the top menu when logged into the system manager UI.

2. You will see a Service Manager section for the VAX Web Server and SQL Server.

Figure 5.6. Managing Services

3. From here you may Start/Stop/Restart and see the status of the services.

Shutting Down or Restarting Your Server

1. Click on 'System' in the top menu when logged into the System Manager UI.

2.

Figure 5.7. Shutting down or Restarting your server.

3. You will see two buttons corresponding to rebooting or shutting down your system.

47

System Manager UI

Networking Settings in System Manager

The System Manager now provides limited support for configuring your network. This is not meant to replace the network configuration options within Windows, but rather provide a simpler interface for changing or checking basic network settings. For advanced setup we encourage you to use the traditional Windows networking options.

Caution

Changing network settings can cause a loss of connection to the System Manager and the Vicon

Access Control software. Please take care in ensuring you are entering valid network configuration options. If you are unsure of the correct values please contact your system administrator.

Configuring Your Network

1. Click on 'Networking' in the top menu when logged into the System Manager UI.

2. You will now be presented with the network configuration page.

Figure 5.8. Network Configuration Page

Note

Changing your hostname will require a system restart.

Multi-Tenant

Multi-Tenant is configured from the System Manager UI. Please see the section called “Multi-Tenant

Mode Configuration” for more information on this feature.

48

Chapter 6. Planning an Access

Control Deployment

This chapter is meant to help technicians in their planning stages of Vicon Access Control deployments, and can also help end-users and installers understand the terminology/concepts specific to our software. The hardware section will cover the topology of how our product communicates, the cables and standards commonly used with our product and references to diagrams in other chapters of this book. The software sections will go over the order of operations and the concepts of major software components. For more detailed visual guides to connect devices such as Door Strikes, Readers and

other peripherals to our Panels, please see the section called “Visual Guides”.

Hardware

This section will go over hardware specifications, the communication topology of how our Panels interact with the Vicon Access Control server and how to identify a Panel model on the physical Panel.

There are 4 main pieces of hardware that are used in different combinations. The following table describes them.

Note

The following table is a list of sub assemblies. When ordering you will use separate part numbers which will contain 1 or more of these sub assemblies along with accessories, enclosures and other needed parts.

Table 6.1. Hardware Boards

Hardware

VAX-1D-1 /

VAX-2D-1

Description

PoE powered door controller with integrated lock power, aux relays and inputs.

Communicates over Ethernet. Can be ordered with several options and firmware configurations. Controls 1-2 doors depending on firmware loaded.

VAX-EXP-2D 12VDC powered 1-2 door expander .

R equires VAX-MDK -Master for communication and power distribution. Communicates on RS485 bus.

VAX-IO-

EXP8PCB f

12VDC powered input/output or e xpander . R equires VAX-IO-STR-2 communication and power distribution. Communicates on RS485 bus.

VAX-MDK -

Master /

12-13.5 VDC powered controller. Communicates and distributes power to up to

4 VAX-EXP-2D modules as an 8 door controller or with up to 8 VAXIO-

VAX-IO-STR-2 EXP8PCB modules to control up to 64 inputs and outputs as an I/O Controller.

49

Planning an Access

Control Deployment

Hardware Specifications

Figure 6.1. VAX-1D-1

Table 6.2. Hardware Specifications VAX-1D-1

Category

Supply

Lock Power

Auxiliary Output

Speed

Modes

MAC

Lock Relay

Auxiliary Relays

Inputs

Reader Port

LEDs

Item and Description

Power

802.3af PoE (providing up to 15.4 W)

Solid State 12VDC 500mA / 24 VDC 250 mA (with opt. converter) with over-current protection

12 VDC 500mA (shared with reader ports current)

Network

10/100 Mbps

Static or DHCP

Unique

Outputs/Inputs

1 x Wet Contact Solid State Relay

2 x Dry Contact Solid State Relay (24VDC 1A limit)

4 x Supervisor or Digital (REX, Door Contact, HDCP Opener, Auxiliary)

Reader

2 x Wiegand (D0, D1, BUZ, LED, VCC 12VDC 500mA, GND)

User Interface

2 x Power Indicator

LCD Display

Push Buttons

2 x Reader Data Flow Indicator

3 x Relay Status Indicator

2 x Ethernet Status Indicator

2 x On-Board Info

3 x Off-Board Info (PIR)

1 x 16 channel, 2-line LCD with Backlight

4 x Tactile Switch

50

Planning an Access

Control Deployment

Category

Sound

Passive PIRS

PoE

Over-Current

Surge

Tamper

Date/Time

Flash Memory

Item and Description

1 x 90 db Piezo

Integrated Motion

5.0 m Detection Performance

94° Horizontal / 82° Vertical Detection Area

64 Detection Zone

170uA Consumption

Tri-Color LED (Red, Green, Orange)

Protection

In-Rush Current Limit and Overall Current Limit

Strike, Relays, 12VDC Output

Strike, Readers, Inputs

Photo Tamper Sensor

Time Keeping

1 x On-Board Real-Time Clock (no battery required - maintains up to 1 month without power)

Memory

8.0 Mb

Housing and Back Plate

Removable Cover for Quick Access Molded ABS Plastic

Flat Surface Mount Back Plate w/Cabling Port

Available in Black Matte Finish

Paintable

Options

100 db at 100 cm (3 feet) Loud Buzzer

24 VDC Converter Converts 12VDC to 24VDC

Dry Contact Converter Converts Wet to Dry Contact relay that can handle large loads such as maglocks

Expansion Boards Extra Memory, Elevator Expander Panels, I/Os (for future expandability)

RS-485 Plug-In Module Used for communicating with Assa Abloy Aperio products and the Elevator

Expander Boards

51

Figure 6.2. VAX-EXP-2D

Planning an Access

Control Deployment

Table 6.3. Hardware Specifications VAX-EXP-2D

Category

Supply

Lock Power

Auxiliary Output

Communication

Item and Description

Power

1 x 12VDC power input provided by VAXMDK M aster or

fro external power supply. Up to 1.25A approximately.

2 x Solid State 12VDC 500mA / 24 VDC 250 mA (with opt. converter) with over-current protection

1 x 12 VDC 350mA (shared with reader ports current)

Network

RS485 bus communicating to VAXMDK-Master .

Star or daisy

Lock Relay

Auxiliary Relays

Inputs

Reader Port

LEDs

12VDC input

2 x Wet Contact Solid State Relay 12VDC 500mA

4 x Dry Contact Solid State Relay (24VDC 1A limit)

6 x Supervisor or Digital (REX, Door Contact, HDCP Opener, Auxiliary)

Reader

2 x Wiegand (D0, D1, BUZ, LED, VCC 12VDC 350mA, GND)

User Interface

2 x Power Indicator

2 x Reader Data Flow Indicator

6 x Relay Status Indicator

2 x RS485 Status Indicator

2 x On-Board Info

Protection

In-Rush Current Limit and Overall Current Limit

52

Planning an Access

Control Deployment

Category

Over-Current

Item and Description

Strike, Relays, 12VDC Output

Surge

Tamper

Strike, Readers, Inputs

Photo Tamper Sensor

Dimensions

29 cm (W) X 43.5 cm (H) X 7.5 cm (D) (11.41” X 17.41” X 2.95”) Steel Enclosure

PCB Dimensions 9.5 cm (W) X 9 cm (H) (3.740” X 3.543“).

Options

100 db at 100 cm (3 feet) Loud Buzzer

24 VDC Converter Converts 12VDC to 24VDC

Dry Contact Converter Converts Wet to Dry Contact

Figure 6.3. VAX-IO-

EXP8PCB

Table 6.4. Hardware Specifications

VAX-IO-EXP8PCB

Category

Supply

Auxiliary Output

Communication

Auxiliary Relays

Inputs

LEDs

Item and Description

Power

1 x 12VDC power input provided by VAXELV STR or f rom external power supply. Up to 0.35A approximately.

1 x 12 VDC 350mA

Network

RS485 bus communicating to VAX-ELV-STR /VAX-IO-STR-2 . Star or daisy chain supported.

8 x Dry Contact Solid State Relay (30VDC 1A limit)

8 x Supervisor or Digital

User Interface

1 x Power Indicator

53

Planning an Access

Control Deployment

Category Item and Description

8 x Relay Status Indicator

2 x RS485 Status Indicator

2 x On-Board Info

12VDC input

Tamper

1 x Input Activity

Protection

In-Rush Current Limit and Overall Current Limit

Photo Tamper Sensor

Steel Enclosure

PCB Dimensions

Loud Buzzer

Dimensions

29 cm (W) X 43.5 cm (H) X 7.5 cm (D) (11.41” X 17.41” X 2.95”)

9.5 cm (W) X 9.5 cm (H) (3.740” X 3.740“).

Options

100 db at 100 cm (3 feet)

Dry Contact Converter Converts Wet to Dry Contact

Figure 6.4.

9$;0'.0DVWHU9$;,2675

Table 6.5. Hardware Specifications VAX-MDK -Master

/VAX-IO-STR-2

Category

Supply

Battery Backup

Power Output

Speed

Modes

MAC

Communication

Item and Description

Power

1 x 12-13.8 VDC Input. Up to 6A of current. 5A typical.

1 x connection to supplementary external battery backup (12-13.8VDC in).

Primary backup power should be located in external power supply.

2 x 12VDC output for connection to VAX-IOEXP8PCB o r

V AX-EXP-2D modules. Up to 2.5A per output. 5A total.

Network

10/100 Mbps

Static or DHCP

Unique

2 x RS485 outputs for communication to up to 4 VAX-EXP-2D modules as an 8 door controller or with up to 8 VAX-IO-EXP8PCB modules to

54

Planning an Access

Control Deployment

Category

LEDs

Item and Description

3 x Power Indicator

1 x Ethernet Status Indicator

2 x On-Board Info

LCD Display

Push Buttons

Sound

Over-Current

Surge

Tamper

Date/Time

Steel Enclosure

PCB Dimensions

4 x RS485 Status Indicator

1 x 16 channel, 2-line LCD with Backlight

4 x Tactile Switch

1 x 90 db Piezo

Protection

12VDC outputs

12-13.8VDC Input

Photo Tamper Sensor

Time Keeping

1 x On-Board Real-Time Clock maintains up to 1 month without power)

Dimensions

29 cm (W) X 43.5 cm (H) X 7.5 cm (D) (11.41” X 17.41” X 2.95”)

9.5 cm (W) X 9.5 cm (H) (3.740” X 3.740“).

Communication Topology

This section goes over the overall communication topology of a Vicon Access Control deployment.

Vicon Door and Elevator controllers are powered by Power Over Ethernet (PoE). This power is provided via either a PoE network switch or a PoE injector. The controllers communicate by TCP/IP over Cat5e/Cat6 cable, often through the same cable it receives power from.

MDK style controllers do not use PoE (12-13.5 VDC powered) , but the network topology is the same.

Below we have several configuration examples of how the controllers can communicate over a variety of network infrastructures.

PoE Power. PoE Power may be supplied directly by switch or, alternatively, injected via single port injector between switch/router and the controller.

Controller - PoE Injector - PC (direct). In this scenario, the controller is being powered by a PoE injector which is connected right to the Vicon Access Control server. Scenarios like this happen a lot when there isn't very much network infrastructure to work with.

55

Planning an Access

Control Deployment

Controllers - PoE Switch/Router - PC. This is a more typical scenario and is seen quite often in the field. The controllers are powered by a PoE switch (located in a closet or electrical room), which connects to the on-site server using the site's existing network infrastructure, or an off-site server via an internet connection.

Controllers - PoE Switch (at Doors) - Router/Switch - PC. In this scenario the controllers are powered by a PoE switch (above/near the door), which connects (wireless or a single cable) to the site's existing network infrastructure, or an off-site server via an internet connection. This topology is used when it's difficult to run Cat5e to the door, or when the doors are very close to each other.

Controller - PoE Injector - Router/Switch - PC. In this scenario, the Vicon Controller is being powered by a PoE injector which is connected to the network infrastructure of the site. This example is seen a lot in single door sites where it's not cost-effective to buy a PoE switch.

As you can see, Vicon Door and Elevator controllers can be very flexible in how they are deployed to a site, and various Panels/Controllers can be deployed in any combination of the above examples.

56

Planning an Access

Control Deployment

Cables, Standards and Best Practices

This section includes a list of cable specifications that are used with our hardware, references to visual diagrams and some best practices for deployments of Vicon Access Control systems.

Cable Specifications and Standards

This section contains information about various cable standards used with our products.

Table 6.6. Cable Standards

Name

PoE Cable

Reader Cable

Door

Cable

Input Cable

Strike

Output Cable

RS-485 cable with power

Max Distance

100 m (328')

152 m (500')

152 m (500')

152 m (500')

152 m (500')

600 m (2000')

Cable Type

Twisted pair, 4 pairs

6 conductor stranded (not twisted), 24

AWG or thicker. Overall shielded.

2 conductor stranded 18 AWG

2 conductor stranded 22 AWG

2 conductor stranded 22 AWG

4 conductor stranded, twisted pair, 2 pairs, 22 ~ 16 AWG, shielded

Code

Cat5 100Base-T or better

Belden 9537 or equivalent

Belden 9740 or equivalent

Belden 8740 or equivalent

Belden 8740 or equivalent

Belden 9402 or equivalent

VAX-MDK Master Power Requirements

This section will go over power requirements of the PRS style panels.

The VAX-MDK Door Master will require between 1.5A

a nd 6A @ 12-13.8

V DC from t he external p ower supply.

The following describes the power distribution from a VAXMDK

V AX-EXP-2D expansion modules via the VAXMDK -MASTER

-MASTER controller t

P3 a nd P4 p orts in a Door C onfiguration

(up t o 4 VAX-EXP-2D’s that equates to 8 doors/readers, which is maximum configuration) and what steps must be observed in regard to ensuring sufficient current is available to connected peripherals such as readers, electrified strikes and used 12VDC out consumption.

The single VAX-MDK-MASTER controller and four VAX-EXP-2D’s modules require 50mA total for board operation. This excludes any device connected to and powered from the 12VDC output port P16 of a

VAX-EXP-2D. A 10% available current cushion is also considered.

Each power distribution point on a VAX-MDK-MASTER (output p ort P3 a nd P4) c an provide u p to 2.5A

maximum to its bank of connected expansion modules via direct wiring or interconnect data and power strips. Neither Bank #1 or Bank #2 consumption can exceed 2.5A each. In the event that additional current is required to power a connected device, it may require the implementation of a secondary UL

Listed low-voltage Class 2 power limited supply to reduce the bank current load to 2.5A or less.

Each power bank should be calculated as:

(VAX-EXP-2D Quantity x 10mA) + (Reader Quantity x Reader Peak rating in mA) + (# Powered

Strikes Quantity x Strike Inrush in mA) + (Quantity of Devices connected to 12VDC output x Device rating in mA)

Example 6.1. Power calculation example

An eight door system using 380mA rated strikes on all doors, eight doors using a standard proximity reader rated at 80mA with no additional power connected devices.

57

2.5A

Planning an Access

Control Deployment

Bank #1: (2 VAX-EXP-2D x 10mA) + (4 readers x 80mA) (4 strikes x 380mA) + (0 devices x 0mA)

= 1860mA (1.86A)

Bank #2: (2 VAX-EXP-2D x 10mA) + (4 readers x 80mA) (4 strikes x 380mA) + (0 devices x 0mA)

= 1860mA (1.86A)

With each bank consumption now determined, the minimum estimated UL Listed external power supply current availability for a VAX-MDK-MASTER i s c alculated a s i ndicated b elow: Bank 1 +

#2) + ((Bank #1 + Bank #2) x 10%) + 10mA

Minimum Power Supply Current Rating = (1.86 + 1.86) + ((1.86 + 1.86) x 10%) = 4092mA (4.09A)

Identifying a Panel

This section covers how to identify the model of a Panel physically and in the software.

Vicon carries a variety of Panel models to meet the needs of a variety of deployments. The following chart lists each model and the unique features of each model.

Table 6.7. Panel Model Reference

Model

VAX-1D-1

VAX-1D-REX-1 1

Max

Doors

1

Max

Readers

2

1

VAX-2D-1 2

VAX-2D-REX 2

8

VAX MDK -

Master

VAX-APERIO-8 8

VAX-ELV-STR N/A

Elevator Controller

VAX-IO-STR2

IO Controller

VAX-IO-

EXP8PCB

N/A

N/A

2

2

8

8

N/A

N/A

0

Motion

REX

No

Yes

No

Yes

No

Brief Explanation

Single-Door controller with PoE Power

Single-Door controller with PoE Power and

PIR/REX

Two-Door controller with PoE power

Two-Door controller with PoE Power and

PIR/REX

1-8 door controller traditional style mounted in steel enclosure. Up to 8 doors with a ppropriate amount of VAX-EXP-2D two door expansion boards. Powered via external 12VDC power supply.

No

N/A

ASSA ABLOY Aperio master controller capable of controlling up to 8 Aperio devices via 1 - 8

Aperio Hubs with PoE power

Supports A ccess Control t o Elevator c abs in various c onfigurations with E xpander Boards.

U p to 64 Floors per cab with the appropriate amount of Expander Boards. PoE power.

N/A Supports general Input/Output devices in various use cases and configurations. Up to 64 Inputs/

Outputs / IO Controller with 8 I O Expander

Boards.

Powered via external 12VDC supply.

N/A IO Expander B oards t hat i ncrease t he a mount o f

Inputs/Outputs or Elevator floors when attached to VAX-IO-STR or VAX-ELV-STR systems.

All Vicon Panels are fully tested prior to shipping, and after the testing is successful the Panel receives the Vicon seal of approval in the form of a sticker on the Panel to the right of the LCD screen. This sticker contains the model and the serial number, which is used for warranty purposes.

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If the Panel is not easily accessible, but connected to the network, you can identify the Panel by logging into the Panel web interface and checking the firmware version. For more information on accessing

the Panel web interface, please see the section called “Panel HTTP Configuration Interface”.

Software

This chapter goes into great detail about software configuration concepts specific to Vicon Access

Control. Each configuration section also provides links to configuration chapters associated with the topic concept. Whether you're new or well-versed in access control, this is the most important chapter in this book.

Order of Operations

Configuration of Vicon Access Control is fairly flexible, however there is a general order of operations that should be adhered to.

This table is meant as an overview and general guideline for the order of configuration. Each item will go into more detail later in this chapter.

Table 6.8. Order of Operations: Software Configuration

# Configuration

Item

1 Partitions

2 Sites

3 Panels

4 Door/Floor Time

Zones

Must be configured after Sites are finalized. Once associated with a Site, you can change which Site the Panel is associated with (only within the same

Partition).

Configure additional Door/Floor

Time Zones if required; can be done before or after Doors and Elevators are added. We recommend doing it before.

5 Doors/Elevators Doors/Elevators should be configured after Door/Floor Time Zones have been finalized and must be configured after Panels are added.

6 User Time Zones User time zones must be configured after Partitions, and before Access

Privilege Group.

7 Access Privilege

Groups

Configuration Order

The foundation of any configuration must be completed first.

Must be configured after Partitions are finalized.

Partitions, User Time Zones, Doors and Readers need to be configured prior.

Additional Notes

Default Partition can be used effectively on small sites, single door deployments or instances where fine grained administrative control is not required.

Default Site can be used effectively on small deployments; we recommend renaming the Site to its location for better visual understanding.

If being configured prior to being on site: if you cannot obtain the

MAC addresses of the Panels, use placeholder MAC addresses such as

"123456789123".

Default Door Time Zones "Always

Card Access", "Always Unlocked",

"Locked Down", "Card Access 9-5" can be renamed and messaged to fit the deployment needs.

Readers (which are under Door

Configuration) also need to be configured prior to the next steps.

Default User Time Zones "Always

Access", "No Access", and "Access

9AM to 5PM" can be renamed and messaged to fit the deployment needs.

Should be planned/configured with the client.

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# Configuration

Item

8 Users

Configuration Order Additional Notes

Should be configured after Partitions,

Access Privilege Groups, Doors/

Readers and Access Privilege Group.

If you don't have any Access Privilege

Groups, you can assign a user to a

Partition.

The following is a visualization of the chart.

Figure 6.5. Vicon Access Control Order of Configuration

Partitions

In this section we will cover the basic concepts of Partitioning within the Vicon Access Control. We will also cover some basic examples of how Partitioning has been used in the field. For configuration

of Partitions, please see Chapter 19, Partition and Site Configuration

.

Concepts

The word "Partitions" has several literal and figurative meanings in many aspects of security, information technology, law, and even mathematics. In the context of Vicon Access Control,

Partitioning is a method of logically separating the access control system into distinct sections and defining specific permissions for Administrators. For more information on Administrator

Configuration

, visit Chapter 20, Administrators and Privileges

.

Factors to keep in mind when planning a Vicon Access Control deployment that may affect if the deployment will utilize Partitions:

• Will the deployment span multiple buildings/sites?

• Who will be administrating the system once deployed? (Receptionist, security staff, building managers, etc.)

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• Could the deployment benefit from parts of the system being segregated from each other?

• If you're a certified Vicon dealer, take a moment to consult the client and take their opinion on if it would be appropriate to segregate the system.

Naming Scheme for Partitions. During the planning of the deployment, you'll need to keep in mind a consistent naming scheme for your Partitions and Sites. You can name the Partitions whatever you want, as long as you can understand what they are exactly. In a lot of cases, Sites are named exactly or very similarly to the Partition it is assigned to.

Examples

This section will cover several examples of the Partitioning feature being used. The names and companies in these examples are arbitrary.

Example 1: School System. A school board has Vicon Access Control Panels configured in three different schools (A, B and C), with a single Vicon Access Control server at the head office. In a traditional flat system, an Administrator in the access control software would have access to all Doors across all three schools. Using Partitioning, we can have three different Partitions (A, B and C) and create an Administrator account for each school. Now each school only has control over their own system, reducing the risk of configuration issues and cleaning up the interface of each Administrator account with only information relevant to them.

Example 2: Condo Management Company. A condo management company is using Vicon

Access Control to manage various condo sites across various locations. Doors they are managing include main entrances, parking gates, laundry rooms, storage and garbage/recycling at each building.

By utilizing Partitions, they can create a consistent naming scheme and streamline management of individual Partitions.

Example 3: Office/Data Center. An office with a data center on site is using Vicon door controllers to manage the data center and the public entrance. Using Partitions, the owner can create two

Partitions. One for the front Door, and one for the data center entrance. Now the owner can create an

Administrative account for the front Door to give to the front desk receptionist. This gives the owner more control over who can be granted access to the data center. He could also give the receptionist

Administrator account the ability to see events for the data center entrance, but not give control over adding users or Overriding the data center door.

Sites

In this section we'll go over Sites , and how they interact with Partitions, Panels and other aspects of

Vicon Access Control.

Sites are the method that Panels are associated with Partitions. You cannot directly assign a Panel to a Partition; you must first create a Site in the Partition, and then assign the Panel to the Site assigned to the Partition that Panel needs to be in. If using a single Partition, Sites can be useful for separating your deployment into sections to make management easier on the eyes, especially when you have several front doors across multiple buildings. If Panels will be residing in different time zones, it is recommended to separate those Panels into separate Sites; this will ensure the Panels always report events in the time zone applicable to their location.

Examples

This section will cover several examples of Sites being used. The names and companies in these examples are arbitrary.

Example 1: Hospital. A hospital with several buildings across a small area is using Vicon Door

Panels. By utilizing Sites, each building can be its own Site and objects such as User Time Zones, Door

Time Zones, Holidays and Access Privilege Groups can be used throughout the access control system.

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Perhaps in this same scenario, an Administrator creates a separate Partition for the administrative staff.

These Users can be shared across multiple Partitions, but would require their own User Time Zones and Access Privilege Groups.

Example 2: Municipal Government. A town government has chosen to use Vicon Access Control to manage their doors in offices and facilities. Using Sites, the building manager creates a Site for the0 town hall, water management buildings, fire stations and even community centers. Sites and Partitions can be used in this scenario to simplify management and create logical separators. For example, the community center would likely be its own Partition, and could be managed by on site staff while still maintaining a central authority at city hall.

Door Time Zones

In this section we'll cover the concepts of Door Time Zones within Vicon Access Control and a couple examples of Door Time Zones that are used in the field. For configuration of Door Time Zones, please

see Chapter 9, Door Time Zone Configuration .

Concepts

Door time zones are how we can configure the Doors to behave, and when we want them to behave that way. Door time zones in Vicon Access Control are very flexible. Doors currently have 8 different states they can be in, and there are several methods of changing these states, including: Door Overrides ,

One Time Run Zones (OTR) and Triple Swipe Actions . A Door Time Zone schedule can change up to 20 times a day, not including overrides, OTR and triple swipe actions. The following section shows all 8 Door states, and a brief explanation of what they mean.

Lockdown. When red is used to define a period or zone within a time zone schedule, the resultant action is that the Door using this time zone is now in a secure state (locked). No access via any credential permits a cardholder through a Door in a lockdown state unless that cardholder has its 'Is

Master' setting activated within its account.

Card Only. When yellow is used to define a period or zone within a time zone schedule, the resultant action is that the Door using this time zone is now in a secure state (locked). In conjunction with a combination proximity/keypad Reader or standard proximity Reader, requires a valid card presented to grant access through the Door.

Pin Only. When blue is used to define a period or zone within a time zone schedule, the resultant action is that the Door using this time zone is now in a secure state (locked). In conjunction with a combination proximity/keypad Reader or keypad only Reader, requires a valid PIN entry on the keypad to grant access through the Door.

Card or Pin. When aqua is used to define a period or zone within a time zone schedule, the resultant action is that the Door using this time zone is now in a secure state (locked). In conjunction with a combination proximity/keypad Reader, keypad only or standard proximity Reader, requires a valid card presented or PIN entry on the keypad to grant access through the Door.

Card and Pin. When purple is used to define a period or zone within a time zone schedule, the resultant action is that the Door using this time zone is now in a secure state (locked). In conjunction with a combination proximity/keypad Reader, requires both a valid card presented and PIN entry on the keypad (in that order) to grant access through the Door.

Unlocked. When green is used to define a period or zone within a time zone schedule, the resultant action is that the Door using this time zone is now in a public state (unlocked), not requiring a valid credential to grant access through the Door.

First Credential In. When light green is used to define a period or zone within a time zone schedule, the resultant action is that the Door using this time zone is now in a secure state (locked) in a 'Waiting for Credential' mode, awaiting a valid card presented or valid PIN entry before changing state into a

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Planning an Access

Control Deployment public (or unlocked) state. Only cardholders with 'First Card In Enabled' option included in their User profile will change the state of the time zone to Public. Other cardholders may be granted access based on their particular access privilege rule but the Door will stay in a Secure - Waiting for Credential

Mode . The typical usage of First Credential In is to prevent unauthorized entry to a facility based on a public Door schedule. For example, you wouldn't want the Door to unlock unless an employee was inside the building.

Dual Credential. When gray is used to define a period or zone within a time zone schedule, the resultant action is that the Door using this time zone is now in a secure state (locked). In order for access to be granted, two valid credentials must presented to the reader within 5 seconds of each other before the Door will unlock and grant access. For additional security, you can configure the Door to only accept a Dual Credential if the first credential presented has the User Privilege 'Supervisor' . This option is configurable in the Options Tab of the Edit Door Screen .

Door Time Zone Factors. Factors to keep in mind when planning your Door Time Zones include the following:

• Will the deployment have a public Door? If so when should that Door change to a locked state?

Should that Door use First Card In ?

• Is the deployment using combination prox/keypads? Do any of these Doors require Card AND Pin/

Card OR Pin/Pin Only ?

• Is there any ultra secure locations within the deployments (data centers, vaults, etc.)? Would they benefit from a Card and Pin or Dual Credential Door Time Zone?

Planning a Door Time Zone. When planning for your access control deployment, you'll need to ask yourself (and/or the client) how they would like their Doors to behave. Any combination of Door states can be scheduled in a Door Time Zone, and can be applied to multiple Doors.

Examples

This section will go over a few real world examples of Door Time Zones, and may help you visualize how these Door Time Zones actually look like in the software.

Example 1: Grocery Store Public Entrance. In this example, we have a Door Time Zone that will be assigned to the front public Door of a grocery store; it is set up to Unlock during store hours, and card only otherwise for staff.

Example 2: Data Center Door. In this example, we have a high security Door Time Zone that will be assigned to data center entrance; this time zone utilizes Card and Pin during office hours, and

Dual Credential during off hours.

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Example 3: Office Employee Entrance. In this example, we have a card access 9 to 5 Door Time

Zone that will be assigned to the front Door of an office. This is one of the default Door Time Zones included in Vicon Access Control.

User Time Zones

In this section we'll cover the concepts of User Time Zones within Vicon Access Control and an

example of a User Time Zone. For configuration of User Time Zones, please see Chapter 10, User

Time Zones .

Concepts

Similar to Door Time Zones, User Time Zones are the method in which Users are validated if they have access to a specific Reader (Access or No Access ). The only exception that would affect an Allowed access and prevent the cardholder from being granted access is when the particular Door is currently in a Lockdown state, whereby only Users with the Master Privilege set will be granted access.

User

Time Zones are applied to Access Privilege Groups , as opposed to Door Time Zones , which are applied to Doors .

Note

By default, Vicon Access Control comes with 3 default User Time Zones ('No Access', 'Always

Access' and 'Access 9am to 5pm'). These User Time Zones can be edited or deleted as needed, but in most cases will be enough for smaller deployments.

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Examples

In this example, we have a slightly modified version of the default User Time Zone "Access 9am to

5pm". We've modified it for a more flexible schedule of 7am to 6pm.

Access Privilege Groups

In this section we'll go over the concepts of Access Privilege Groups (APGs), and what their role is in

Vicon Access Control. For instructions on how to configure Access Privilege Groups, see Chapter 11,

Access Privilege Groups

.

Concepts

Access Privilege Groups in Vicon Access Control are the link that permits a Users access at a Reader or Floor based on the User Time Zone schedule and the Door/Floor Time Zone schedule. Access

Privilege Groups are generally configured once the following have been met:

• Panels , Doors and Readers have been configured

• Door Time Zones have been configured

• User Time Zones have been configured

• Floor Time Zones have been configured (if using Elevator Panel)

Planning Your Access Privilege Groups

An important concept that makes Vicon Access Control unique from other systems is that Users can be part of more than one Access Group. This gives us the flexibility to create APGs based on similar

Doors and assign an individual User to multiple APGs based on which Doors the User will need.

Factors to keep in mind to determine how many access groups you'll need include the following:

• Are Users divided into different groups that will require different access privileges (example, engineering, HR staff, managers, etc.)?

• Do some Users need more access than others?

• Does the Access Privilege Group you're adding need to be in more than one Partition?

• Should the Access Privilege Groups be grouped by Users or based on different types of Doors/

Floors (exterior Doors, R&D Doors, groups of elevator Floors)?

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Style APG Structure: Groups Based On Users

The traditional structure of access groups usually entails a group with many Doors/Floors in the system

(in some cases, all). This style of groups is based on the type of Users in the group, such as:

Table 6.9. APG Example: 1

APG Name

Engineering Staff

HR Staff

IT Staff

Sales

APG assigned Doors

Would have access to engineering Doors, front Door, production room

Door.

Would have access to office Doors, front Door.

Would have access network closets, office Doors, front Door.

Would have access office Doors, front Door.

Advantages of Groups Based On Users:

• Quicker to initially configure (due to each User being in a single group).

• Works well if most Users need the same permissions. In the above example, we have 4 groups, with potentially hundreds of Users in each one.

Disadvantages of Groups Based On Users:

• Difficult to change permissions for specific Users. In the above example, if someone from Sales needed access to the Engineering Doors, they would need their own separate group because placing that User into the Engineering APG would result in a conflict due to the Front Door being in both groups.

• Can't easily give additional access to a User without giving additional access to the APG.

Style APG Structure: Groups Based On Doors/Floors

This access group structure, unique to Vicon Access Control, takes advantage of the fact that Users can be part of more than one APG. These groups entail smaller, more specific groups that are based on a few Doors, usually of similar type such as exterior Doors, engineering Doors. Users would be placed into several groups based on what Doors/Floors they need access to (and what times they need access to those Doors/Floors), such as:

Table 6.10. APG Example: 2

APG Name

Engineering Doors

Office Doors

APG assigned Doors

Would have access to engineering Doors, production room Door.

Would have access to office Doors.

Network Closets Would have access network closet Doors.

Exterior/Common Doors Front Door and any other Common Doors

Advantages of Groups Based On Doors/Floors:

• Easier to maintain in the long run since more specific User access can be specified.

• User permissions can be more specific and it is easier to make changes to what Doors/Floors a User has access to. In the above example, if someone in Sales needed access to the Engineering Doors, that User can simply be placed into both groups.

Disadvantages of Groups Based On Users:

• More time consuming to initially configure (depending on the amount of Users).

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Note

In some situations, it may be beneficial to do a hybrid approach, where exterior Doors and common Floors have their own separate groups, while maintaining other APGs as User based.

The important part is to communicate to your client about their needs, and build effective APGs together.

Naming Your Access Privilege Groups

A consistent name for your access groups is highly recommended. Generally the best practice is to name the group after the type of User inside the group, or after the Doors/Floors that are in the group.

Holidays

This section will cover Holidays in Vicon Access Control. This section will cover concepts and some

examples. For configuration of Holidays please see Chapter 13, Holiday Configuration .

Holidays within Vicon Access Control are used to define exceptions to the regular daily access schedule in response to a specific calendar occurrence. This occurrence can be a specific day or, alternatively, be setup to occur annually.

Each Holiday is assigned a date as well as one or more User Holiday Groups or Door Holiday Groups, and the schedule each group will follow on the given date.

Concepts

Holidays take a few configuration steps due to how they interact with Users and Doors. Just like how

Doors and Users have separate time zones (User Time Zones and Door Time Zones), Holidays have 2 time zones called Door Holiday Time Zones and User Holiday Time Zones . In large deployments such as those spanning multiple countries, it can be very flexible.

Note

On the day of the Holiday, Door Holiday Time Zones and User Holiday Time Zones will override what the Doors and Access Privilege Groups would normally do on Doors and Access Privilege

Groups the Holiday Groups are assigned to.

There are 5 components to Holidays; each one will be explained below:

Door Holiday Time Zones. Door Holiday Door Time Zones define the schedule a Door will follow on a Holiday. The schedule configuration is very similar to the regular Door Time Zone schedule configuration. All normal Door states are present and can change up to 4 time in a schedule. By default, Vicon Access Control comes installed with one Door Holiday time zone called ' Closed During

Holiday' with a schedule of lockdown all day.

Door Holiday Groups. Door Holiday groups are a collection of Doors that will follow the same schedule on a Holiday. This can be assigned to a Door when created or edited. By default, Vicon Access

Control comes installed with two Door Holiday Groups: 'Standard Holidays' and 'No Holidays' .

User Holiday Time Zones. User Holiday Time Zones define a schedule a User account will follow on a Holiday. The schedule configuration is very similar to the regular User Time Zone schedule configuration. Available User modes include: 'Not Allowed ' and 'Allowed' . By default, Vicon Access

Control comes installed with two User Holiday Groups: 'Holiday Access 9am to 5pm' and 'Holiday

No Access' .

User Holiday Groups. User Holiday Groups are collection of Holiday Time Zone schedules Users will follow on a Holiday. This is assigned to Users via Access Privilege Group when created or edited. By default, Vicon Access Control comes installed with two User Holiday Groups: 'Standard

Holidays' and 'No Holidays' .

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Holidays. The Holidays page resides under 'Home/Day to Day'. This is where you add the Holidays, define the date and assign the Holiday to either Door Holiday Groups, User Holiday Groups or both.

Note

If your deployment will be using Elevator Controllers to manage access to Floors, there are two additional Holiday components:

• Floor Holiday Groups (similar to Door Holiday Groups)

• Floor Holiday Time Zones (similar to Door Holiday Time Zones)

Examples

This section will go over some examples of Holidays being used in the field, along with some of the components and decision making that was put into each Holiday. When adding a Holiday, it can be assigned to Door Holiday Groups, Floor Holiday Groups and User Holiday Groups (with appropriate Holiday Time Zones). By default, Vicon Access Control comes installed with two

Holidays: 'Christmas' and 'New Years' .

Some questions you may ask yourself when adding a Holiday may include the following:

• What do I want my Doors to do on this Holiday? Should they be locked down, card only, open, etc.?

• Should all my Sites/Partitions be affected by this Holiday (for example, Sites in other countries where the Holiday may not be present)?

• Should this Holiday affect my Users, my Doors, Floors or both?

• If utilizing Elevator controllers, should this holiday affect how they behave as well?

• Are there any Users that need access to the Door(s) on the Holiday?

Example 1: Independence Day. A small business would like to be closed on the Fourth of July; they want the Door locked down on this Holiday. They can simply ensure all their Doors are using the

Door Holiday Group 'Standard Holidays' . They add the Holiday on the Holidays page and attach it to the Standard Holidays Door Group with the Door Holiday Time Zone set as 'Closed During

Holiday' . As you can see, the default Door Groups and Time Zones work well for most situations.

Example 2: Canada Day: Large Company. A large company with offices in the US and Canada would like to lock their offices in Canada but not in the US. If their system is utilizing Partitions, they can simply add Canada Day to the default Door Holiday Group in the Partition with the Canadian offices.

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Chapter 7. Setting up Your Panel

Advanced Panel Configuration

This section covers configuration aspects of Panels after the Panel has been added to the software.

Once the Panel is added, additional configuration options are available such as the Input/Output configuration.

To get to the Panel advanced settings:

1. Access your Vicon Access Control system through your HTML5 browser of choice.

2. Log in using the Administrator account you created during the initial setup or provided to you by your dealer/installer.

3. On the Home Screen , scroll down to the section titled Hardware ; click on the Panels icon (pictured below).

4. On the Panels screen , you'll see any Panels you've already added to the software. Click the blue button (Advanced Settings) next to the Panel you'd like to configure.

5. On the Edit Panel screen, there are four tabs. The General and Connectivity tabs are what we configured when adding the Panel. Most of these options can be modified as needed. The Options and I/O tabs are automatically filled based on which Panel model you selected when adding the

Panel. These settings will be covered in the next section.

Note

Some options may not be available depending on the Panel model being configured.

General Tab

The General tab allows you to change any of the information provided when the Panel was added.

Encryption options also appear on this tab. The following items can be changed:

Table 7.1. Add Panel

Drop-down/Text

Box/Check box

Name

Description

Site

Description

The name of the Panel. Accepts 4 to 60 characters.

Optional description of the Panel. Accepts 0 to 255 characters.

The site the Panel will reside is on. Can be changed to a different site on the same Partition.

MAC Address The unique network address built into every Panel.

Panel Password The password required for access to the administration menu built into the Panel.

Valid values are 0 to 9999. The default value is '0000'.

Installed

Expanders (select models only)

Enables if the panel is installed and set to communicate. Unchecking will stop the panel from contributing to the panel count on the top right on most screens.

Amount of expander modules. Either IO or door modules. Enter the correct amount (1-8 for IO modules, 1-4 for door modules).

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Setting up Your Panel

Drop-down/Text

Box/Check box

Auto Firmware

Update (select models only)

AES Mode

Description

Enables if the panel will receive firmware updates automatically (only supported on select models).

Can be set as '256bit AES' when higher security is required. Defines the encryption method between the VAX server and the Panel.

Options

This section will cover the configuration items in the options tab when configuring a Panel.

The Options tab is divided into 6 sections: LCD , Forced Open , Tamper Sensor , Integrated Motion ,

Anti-passback and Card Formats.

Each section has several slider bars that are used to easily change the settings. You can also use the textbox next to the slider to manually enter a value.

Table 7.2. Options Tab

Configuration Item

Backlight Mode

Backlight Duty

Backlight On Time

Description

LCD

The operating mode of the Panel's integrated LCD. Values are

Automatic, Always On, Always Off.

The light level of the Panel's integrated LCD. Increments by 1. Valid values are 0 to 100.

The time the Panel's integrated LCD backlight will stay active after receiving User Input. Increments by 1 s. Valid values are 0 s to 254 s.

Held Open

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Setting up Your Panel

Configuration Item

Continuous Held Open

Buzzer

Description

Determines if held open alarm connected to external or global buzzer will be in a continuous state of closed or if it will pulse the buzzer.

Default is pulse.

Forced Open

Additional Buzzer Time The additional time a forced open buzzer will be activated after a forced open event is raised. Increments by 1 s. Valid values are 0 s to 255 s.

Blocking Time After Close Total blocking time after Forced Open event. Increments by 1 s. Valid values are 0 s to 10 s. This is a buffer time to prevent forced open alarm right after a valid door opening and closing. This occurs if a valid person goes through a door, but immediately goes back out the door.

Enabled

Sensitivity

Tamper Sensor

Enable/Disable the integrated tamper sensor. The tamper sensor will provide an audible alarm if it detects the cover of the Panel has been removed. Some installers disable this during installation and testing.

The sensitivity of the integrated tamper sensor. A higher value allows more light to be exposed to the sensor before triggering an alarm.

A higher value is useful in situations where the Panel is exposed to sunlight. Increments by 1. Valid values are 0 to 255.

Integrated Motion

Enable/Disable the integrated Motion Sensor (if applicable).

Enabled

On Detections

Off Detections

Motion Total Sampling

Minimum Hold Time

Reset Anti-passback At

Midnight

Motion On Detections. Increments by 1 . Valid values are 1 to 16.

Motion Off Detections. Increments by 1 .Valid values are 0 to 15.

Motion Total Sampling. Increments by 1 . Valid values are 1 to 16.

Motion Minimum Hold Time. Increments by 1 s. Valid values are 0 s to 255 s.

Anti-passback

If enabled, Local Anti-passback will be reset at midnight.

Use alternate 36 bit format

(Vertex)

Card Formats

If enabled, Vertex card format will be used as the 36 bit card format.

Note

In most cases, the default values for the Integrated Motion options work fine, however if you need

to lower or raise the sensitivity of the sensor, please see the section called “Integrated Motion:

Changing Sensitivity”.

Input/Output Configuration

This section covers configuration options in the Input/Output (I/O) tab. Depending on the Panel model selected when adding the Panel, the software will change what the default values are. For example: If you add a VAX-2D; Output 1 and Output 2 will both be mapped as Door strikes. The I/O tab is unavailable on Elevator Panels. PRS panels and IO panels will have tabs

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Setting up Your Panel

Figure 7.1. VAX-1D Typical I/O Tab

On the I/O tab, the left hand column shows each Input and Output along with the current function beneath it. The currently selected Output/Input (shaded in gray) will have its information shown on the right side. This information includes:

• The Name of the Input/Output (to be shown in notifications)

• Associated Door (used with Two-Door Controllers)

• Function, see below

• If the Output/Input is Normally Closed/Open

• Disable/Enabled Events for this Output/Input

The following table will go over the 10 different Input functions and the 8 different Output functions on VAX PoE controllers VAX-1D and VAX-2D

Table 7.3. Input/Output Functions VAX-1D-1/VAX-2D-1

Function

Disabled

Request To Exit

Door Contact

Description

Input Functions

The Input is disabled and will not react to any Input state changes on the selected Input.

Allows the Input to be used as a REX. This will allow a push button or other dry contact input to unlock the associated door.

This Input function is used for Inputs that track if the Door is open or closed.

Also referred as a door position switch. Should be disabled if not in use.

Door Opener To Exit This type of Input is generally used for handicapped operators for activating auto-door openers. Automatic Opener must be enabled in Door

Configuration Options.

Motion Sensor This Input function is used for external motion sensors. Unlock By Motion must be unchecked in Door Configuration Options for the motion sensor to unlock the door. By default the motion sensor will prevent forced open alarm. Integrated Motion must be disabled in Panel Configuration Options tab.

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Setting up Your Panel

Function

Aux Input

Emergency Alarm

Description

This Input function has the most configurable options, including Input actions such as pulsing Outputs, overriding Doors, activating alarms. Aux

Input actions are covered in more detail in the section called “Aux Input

Actions”.

This Input function is used to receive commands from Emergency Alarm

Systems. For example, you can set this Input to unlock the Door and play a buzzer when a fire alarm is triggered.

External Alarm Status This Input function is used to monitor an alarm system status. When the alarm is considered "Armed", Readers will not accept Credentials unless the User associated with that Credential has the "Disengage Alarm" User privilege set to on.

Door Opener To Enter This type of Input is generally used for handicapped operators for activating auto-door openers. Automatic Opener must be enabled in Door

Configuration Options.

Door Unlocked or

Open/Prevent Unlock

Used in Mantrap configurations. When the door is open or unlocked, this output will activate, is usually connected to an input on another panel controlling access to the same area. Connect to an input with the function

"Door Prevent Unlock".

Disabled

Door Strike

Door Opener

External Buzzer

Alarm Interface

Aux Output

Output Functions

The Output is disabled and will not fire, even if instructed to by override.

Used to define an Output as being connected to a Door strike/Mag lock.

Note: Output 1 is the only wet-contact, therefore Door strikes on Output 2 and 3 would require an external lock power supply.

Used to define an Output that is connected to the trigger Input on an auto-

Door opener device.

Used for external speakers. Will activate relay when the door is forced or held open. Global buzzer option will allow all doors connected on the same panel to activate the same output.

This Output is connected to an Input on the alarm panel capable of arming the alarm system; the alarm can now be armed using a triple swipe command. For more information on triple swipe scenarios please see

Chapter 17, Triple Swipe Features

.

An Output that can be triggered from Input changes or through triple swipe commands.

Secondary Door Strike Setting an Output to this function will result in the Output being fired whenever the primary Door strike is fired. If the Door is in the state unlocked, the Output will remain on until the state of the Door changes.

Door Prevent Unlock Used in Mantrap configurations to prevent access to an area if the input is activated by an external source (usually another panel controlling access to the same area). Can be used in other applications such as ground loops for parking gates.

Warning

If your Panel is not using a Door contact, select the Door contact Input(s) and change the dropdown function to 'Disabled'.

Aux Input Actions

This section covers additional actions that can be programmed into an Aux Input in VAX. The following table are actions supported on VAX-1D and VAX-2D panel models.

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Setting up Your Panel

Table 7.4. Aux Input Actions

Input Action

Activate Selected Output

Deactivate Selected Output with Sound

Toggle Selected Output with

Sound

Description

Allows the Input to activate an Output (selectable from drop-down menu). The Output will stay activated until overridden in the software or by another Aux Input action.

Deactivate Selected Output Allows the Input to deactivate an Output (selectable from drop-down menu).

Toggle Selected Output

Pulse Selected Output

Allows the Input to toggle an Output (selectable from drop-down menu). Toggle will change the state from the Output's current state.

The Input will need to return to its normal state, and then change again in order for the state of the Output to change.

Allows the Input to activate an Output (selectable from drop-down menu) for 1.5 seconds, after which the Output will deactivate.

Activate Selected Output with Sound

Allows the Input to activate an Output (selectable from drop-down menu) with an audible alert that the Output was activated. The Output will stay activated until overridden in the software or by another Aux

Input action.

Allows the Input to deactivate an Output (selectable from drop-down menu) with an audible alert that the Output was deactivated.

Pulse Selected Output with

Sound

Activate Alarm Interface

Allows the Input to toggle an Output (selectable from drop-down menu) with an audible alert that the Output was activated. Toggle will change the state from the Output's current state. Each state change will be accompanied with an audible alert that the Output state was changed. The Input will need to return to its normal state, and then change again in order for the state of the Output to change.

Allows the Input to activate an Output (selectable from drop-down menu) for 1.5 seconds with an audible alert that the Output was activated, after which the Output will deactivate.

Allows an Input (such as a button) to activate an Output that is assigned as an alarm interface. The circuit changes to a closed state for 1.5

seconds before changing to an open state. In most cases this can be used to arm an alarm system.

Deactivate Alarm Interface Allows an Input (such as a button) to deactivate an Output that is assigned as an alarm interface.

Toggle Alarm Interface

Activate Alarm Interface with Sound

Allows an Input (such as a button) to activate an Output that is assigned as an alarm interface. The circuit changes to a closed state for 1.5

seconds before changing to an open state. In most cases this can be used to arm an alarm system.

Allows an Input (such as a button) to activate an Output that is assigned as an alarm interface with an audible alert. The dry contact changes to a closed state for 1.5 seconds before changing to an open state. In most cases this can be used to arm an alarm system.

Deactivate Alarm Interface with Sound

Toggle Alarm Interface with

Sound

Allows an Input (such as a button) to deactivate an Output that is assigned as an alarm interface with an audible alert.

Allows an Input (such as a button) to activate an Output that is assigned as an alarm interface with an audible alert. The dry contact changes to a closed state for 1.5 seconds before changing to an open state. In most cases this can be used to arm an alarm system.

Play Sound 0-4

Play Warning Sound

Allow an Input to trigger a sound on the Panel; allows a drop-down menu with several options.

Allow an Input to play a warning sound.

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Setting up Your Panel

Input Action

Override Doors with Crisis

Level

No Action

Description

Allows an Input to change the Crisis Level of the Door to an assignable value from a drop-down list.

The Input will have no action.

Warning

Inputs connected to the Panel must be Dry , no power. Failure to follow this instruction could lead to the Panel being damaged.

Once you've made the desired changes to the Panel settings, you can now click the Save button on the bottom of the page. Once you've added and configured your other Panels, you'll likely want to move

on to updating your Panel. Please see the section called “Updating Your Panel”.

PRS Door Master

PRS Door controllers have some additional input/output features that will be noted in this section.

Some specific differences include:

• Inputs can be assigned an Input Time Zone, which will restrict when the function of the input will work or assigned actions. For example, you may want a schedule on an external motion sensor.

Supports holiday schedules.

• Outputs configured with the function Aux Output can be assigned an Output Time Zone. Supports holiday schedules.

• Inputs can all be assigned an Action similar to Aux Input actions on other panel types. Action can occur regardless of input function.

• Inputs can all be assigned a second Action similar to Aux Input actions on other panel types called an On Action. The On Action can occur regardless of input function in addition to the set action.

• Detection time can be configured on inputs so that the function and/or action will occur only if the input state is maintained for the defined number of seconds.

The following table contains a list of Actions.

Table 7.5. PRS Panel Input Actions

Triple Swipe Actions

No Action

Output Activate

Output Toggle

Output Deactivate

Output Pulse High

Output Pulse Low

Output Pulse Opposite

Output Activate Multiple

Output Deactivate Multiple

Brief Explanation

Actions are optional; an event will still be generated when input conditions are met and server side script triggers can still execute.

Activates an output, selectable via drop down list.

Toggle an output to the opposite state, selectable via drop down list.

Deactivate the selected Output, selectable via drop down list.

Pulse an Output to close, configure a delay and the duration of the pulse.

Pulse an Output to open, configure a delay and the duration of the pulse.

Pulse an Output to the opposite of its current state, configure a delay and the duration of the pulse.

Activate multiple outputs from a single input. Up to 5 outputs can be selected. Use the CTRL key when clicking Outputs from the list.

Deactivate multiple outputs from a single input. Up to 5 outputs can be selected. Use the CTRL key when clicking Outputs from the list.

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Setting up Your Panel

Triple Swipe Actions

Output Toggle Multiple

Input Disable

Brief Explanation

Toggle multiple outputs from a single input. Up to 5 outputs can be selected. Use the CTRL key when clicking Outputs from the list.

Disable a selected input. Selectable from a drop-down list with delay and duration.

Override < Door Mode>

Override < Door Mode> With

Auto-Resume

Door Resume Override

Door Set Crisis Level

This Triple Swipe Action will override the state of the Door depending on the selection you configure in the software. These

Door Overrides must be resumed from the software or a separate action that will Resume the door state. Modes include: Lockdown,

Card, Pin, Card or Pin, Card and Pin, Unlock, First Card In. Door and mode selectable from drop-down list

This Triple Swipe Action will override the state of the Door depending on the selection you configure in the software. These

Door Overrides instruct the Door to Resume normal schedule when the Door Time Zone assigned to this Door is scheduled to change.

Can also be resumed from the software or a separate action that will Resume the door state. Modes include: Lockdown, Card, Pin,

Card or Pin, Card and Pin, Unlock, First Card In. Door and mode selectable from drop-down list

Resumes a Door from an overridden state. Selectable via dropdown list.

Initiate crisis level on a door. Selectable via drop-down list for door and mode.

Door Reset Crisis Level Set the crisis level back to default on the selected door. Selectable via drop-down list.

Door Disable Held Open Buzzer Temporarily disable a held open alarm/buzzer on the selected door. Selectable via drop-down list for door and duration (1-600 seconds).

Emergency Alarm Disengage Deactivates the emergency alarm function which will resume any override caused by the emergency alarm function.

Emergency Alarm (Silent) -

Unlock Doors

Activates the emergency alarm function. Readers will not beep

(silent). Will not exclude doors with the "Unlock on Emergency

Alarm" option disabled. Affected doors selectable via list.

Emergency Alarm (Silent) -

Unlock Unprotected Doors

Emergency Alarm - Sound

Activates the emergency alarm function. Panel will not beep

(silent). Will exclude doors with the "Unlock on Emergency

Alarm" option disabled. Affected doors selectable via list.

Activates the emergency alarm function. Panel will beep until the

Emergency Alarm Disengage function is activated. Will not affect door state.

Emergency Alarm - Unlock

Doors

Emergency Alarm - Unlock

Unprotected Doors

Buzzer

Alarm Interface Activate

Activates the emergency alarm function. Panel will beep until the Emergency Alarm Disengage function is activated . Will not exclude doors with the "Unlock on Emergency Alarm" option disabled. Affected doors selectable via list.

Activates the emergency alarm function. Panel will not beep

(silent). Will exclude doors with the "Unlock on Emergency

Alarm" option disabled. Affected doors selectable via list.

Provides several options to deactivate reader buzzers or outputs configured as external buzzers. Buzzer will reactivate if another event activates the buzzer such as a door forced open.

Used to activate an output that is assigned as an alarm interface. In most cases this can be used to arm an alarm system.

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Setting up Your Panel

Triple Swipe Actions

Alarm Interface Deactivate

Brief Explanation

Used to deactivate an output that is assigned as an alarm interface.

In most cases this can be used to disarm an alarm system.

Card Formats Tab

The Card Formats tab has several miscellaneous card format settings. This tab also displays available

combinations of card formats. For more information on card formats, please see the section called

“Edit Sites and Areas: Card Formats”. This section will outline the other options available on this tab.

Table 7.6. Card Format Options

Option Description

Use Fixed Site Code of 60000 When checked, all credentials presented to readers on this panel will report a sitecode of 60000. This is useful on sites where there are too many site codes or there is no site code.

Suppress invalid card format events

When checked, this panel will not report events related to invalid card formats.

Suppress unknown card format events

When checked, this panel will not report events related to unknown card formats. Useful when there is frequent noise on the reader lines that cannot be resolved.

Integrated Motion: Changing Sensitivity

This section covers how to raise or lower the sensitivity of the Integrated Motion . Ensure "Unlock

By Motion" is not disabled under Options Tab of the Edit Door Screen .

Lowering The Sensitivity. To decrease the sensitivity time of the sensor, raise the value of the

Motion Total Sampling , and lower the value of On Detections .

Raising The Sensitivity. To increase the sensitivity time of the sensor, lower the value of the

Motion Total Sampling , and lower the value of Off Detections .

Updating Your Panel

This section will cover the process of updating your Panels. Updating your Panels pushes relevant information into the Panels flash memory. Updating the Panels must be done in order for changes in the software to be applied to the Panels. For example: If you add a new User to the software, the Panel will not be aware of that User until it is updated.

You can update all Panels from any page in the Vicon Access Control software. Simply click the update Panels button on the top right of the page (pictured below).

Figure 7.2. Update Panels Button

First Panel Update. Whenever you're doing your first update to your Panels after successfully connecting them for the first time, there are a couple items you should review to ensure your Panels come back online after updating.

• Is the correct server address or name in "Home>System Settings>Server Address"?

• Are your Panels using Door contacts? If not, have they been disabled in the Panel configuration

I/O tab?

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Setting up Your Panel

• If you're doing additional work on the physical Panel, it may be helpful to temporarily disable the

Tamper Sensor, which can be changed in "Home>Hardware>Panels>Options>".

When you click on Update Panels, you'll be prompted by your browser if you are sure you'd like to do this action. Click Yes/Continue/OK. A window will appear in the middle of the screen that will show the status of the updates being sent to the Panel.

Figure 7.3. Panel Update Status Window

After the Panel receives all this information, it will disconnect from Vicon Access Control for a couple moments and then will attempt to reconnect to Vicon Access Control.

Figure 7.4. Typical Panel Update Notifications

My Panel won't come back online after my first update. If your Panel doesn't come back online after its first update, check "Home>System Settings>Server Address". If it is a name, the Panel may be having trouble resolving the name into an IP through DNS. Consult IT staff; if a stable DNS server is not available you may need to change your server communication mode to static IP.

Auto Panel Update

VAX is capable of updating your Panels automatically after you make changes. This behavior is enabled by default.

Every time you make a change to a Partition, a configurable timer will start counting down. It will be displayed on the bottom of any screen. Once this timer reaches 0, the VAX server will automatically update Panels attached to Partitions that have had changes. If you make any additional changes after the timer has begun, it will reset the timer back to the configured default and start again.

Figure 7.5. Auto Update Message

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Setting up Your Panel

The auto-update timer is a Partition level configuration. To change auto-update settings:

1. On the Home Screen , scroll down to the section titled System ; click on the Partitions icon

(pictured below).

2. On the Partitions screen, you'll see the a list of all Partitions in the system. Click the blue Edit button next to any Partitions you'd like to configure auto update on.

3. On the Edit Partition page, there will be a checkbox called "Auto Panel Update". If you want to enable auto update, ensure this checkbox is checked.

You can also configure the Auto Update Timer. 15 minutes is the default, but can be set between

5 minutes and 1440 minutes. If you made any changes, click Save.

Figure 7.6. Auto Update Settings

Panel Firmware Updates

Periodically when we enhance Vicon Access Control, firmware upgrades to your Panels will be required with the software updates. Updating a Panel's firmware is a relatively straight forward process.

Warning

While in firmware update mode Panels are non-functional. They will not respond to card presentations, do not generate notifications and place the Door into a lock-down state. To limit the impact this has on your site, we suggest only placing 1 Panel at a time into Firmware Update Mode.

1. When a Panel attempts to connect to the Vicon Access Control application and the firmware is found to be out of date, you will see an indicator above the notification window that 1 or more

Panels require a firmware update.

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Setting up Your Panel

Figure 7.7. Firmware Out of Date Notification

2. In order for a Panel to have its firmware updated we must place it into Firmware Update Mode.

To do this we will navigate to the System Overview page in the software. Click on the "x/x Panels

Online" box above the Notifications area or on the home page, scroll down to the section titled

System and click on System Overview .

3. On the System Overview you will see a list of all Panels in your system. Any Panels that require a firmware update will have a message displayed next to its name.

Figure 7.8. System Overview Showing Firmware Out of Date Message

4. The next step is to place your Panels into Firmware Update Mode. This can be accomplished on the System Overview page.

a. On the right side of Panel, click on the orange gear icon, pictured below. A context menu will appear.

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Setting up Your Panel b. Select 'Firmware Update Mode' from the context menu.

c. The Panel will now disconnect and attempt to update its firmware.

Note

As of version 2.9.53, you can perform multiple firmware updates at the same time if needed.

5. The Vicon Access Control server will accept incoming connections from Panels in firmware update mode on UDP Port 9876 and automatically apply the latest matching firmware for your Panel.

Once complete, the server will instruct the Panel reboot into normal mode, at which point the Panel will resume normal operation. If the panel does not connect to the server on UDP 9876 within 60 seconds, the panel will reboot.

6. Repeat the above process on all Panels that indicate they require a firmware update. After all Panels have had their firmware updated, we recommend doing a update to all your Panels. The 'Update

Mode' status icon above the notifications window will disappear automatically, or you can refresh the page.

Troubleshooting Firmware Update Problems

Panel continues to show firmware out of date after placing it into firmware update mode. If a Panel continues to show it requires a firmware update after placing the panel into firmware update mode and coming back online, ensure there isn't any third party firewall blocking UDP port 9876.

Ensure there are no enterprise firewall solutions between the server and the Panel on the network blocking UDP port 9876.

Panel does not come back online after placing into firmware update mode. If a panel does not come back online after several minutes, we recommend physically checking the LCD of the panel.

• If the LCD shows the message "Run Application Timeout", power down the panel by unplugging the

Cat5 from the left side of the board. Press and hold the button labeled Enter (SW3) while plugging in the cat5. This will place the panel back into firmware update mode.

• The LCD on the panel will show the current server address it is looking to update its firmware from, if you see this set as 192.168.2.10, it could indicate it had a problem during the update. Try the above suggestion or change the Vicon Access Control server's IP address temporarily to 192.168.2.10 with a 255.255.255.0 subnet mask.

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Chapter 8. Setting Up a Door

This chapter will go over all configuration aspects of a Door. Adding a Door is the next logical step after configuring your Door Panels; if during your planning stages you decided you needed additional

Door Time Zones, we recommend creating these before adding your Doors. Please see Chapter 9,

Door Time Zone Configuration .

Adding a Door

This section will go over the process of adding a Door. When adding a Door, not all aspects are configurable. After you've added the Door, more settings and configuration will be available.

1. Access your Vicon Access Control system through your HTML5 browser of choice.

2. Log in using the Administrator account you created during the initial setup or provided to you by your dealer/installer.

3. On the Home Screen , scroll down to the section titled Hardware , click on the Doors icon (pictured below).

4. On the Doors screen, you'll notice any Doors you've already configured listed here. Click the Add button on this screen.

5. On the Add Door screen, you'll have several fields to populate.

Tip

You can also get to the Add Door screen from the Doors tab on the Edit Panel screen.

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Setting Up a Door

Figure 8.1. Add Door Screen

Table 8.1. Add a Door

Text Box/ Drop-down

Menu

Door Type

Name

Description

Panel

Port on Panel

Time Zone

Description

Select Managed for doors with locks and readers. For more information

on Unmanaged doors, see the section called “Unmanaged and Monitored

Doors with IO-Boards”.

Unique name of your Door. Accepts 4 to 255 characters. We recommend naming your Door by its location or function.

Optional description of the Door. Accepts 4 to 255 characters.

Once you select a Panel with open ports, additional configuration options will appear on the screen. Select the Panel this Door will be attached to.

If the Panel is a Single-Door Panel, one port will be available. If this is a Two-Door Panel, two will be available.

This is the most important configuration aspect of adding a Door. Select the desired Door Time Zone (default or custom). This can be changed after the Door is added.

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Setting Up a Door

Text Box/ Drop-down

Menu

Description

Door Holiday Group Here you can select a Door Holiday Group. The default selection is 'No

Holidays'. This can be changed after the Door is added.

Reader 1 Name Unique name of your Reader. Accepts 4 to 255 characters. We recommend naming your Reader by its location, including if it's an IN or OUT Reader.

Reader 1 Description Optional description of your Reader. Accepts 4 to 255 characters.

Reader 1 Port On Panel Select a port for the Reader. The port number reflects the physical Reader port on the Panel.

Reader 2 Reader 2 is not supported when the motion controller on the Panel has been enabled. If you wish to use an inside and outside Reader, disable motion on the Panel advanced settings. Once disabled fill in the Reader

2 fields.

6. Once all the required fields are filled, click the Save button to add the Door. You'll be prompted with the options to add an additional Door, or to Continue Configuration , which will bring you to Advanced Door Configuration for the Door you just added.

Advanced Door Configuration

This section will cover the advanced Door configuration options. These settings can only be configured

after a Door has been added. For information about adding a Door, please see the section called

“Adding a Door”.

1. If you're not already on the Edit Door screen, scroll down on the Home Screen , to the section titled

Hardware , click on the Doors icon (pictured below).

2. On the Doors screen, you'll notice any Doors you've already configured listed here. Click the blue button next to the Door you'd like to configure.

3. On the Edit Door screen, you'll see 5 tabs each with their own configuration items. Some options are not available on specific models or door types.

General

This section will cover configuration items on the General tab of Door Configuration.

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Figure 8.2. General Tab

Setting Up a Door

Table 8.2. General Tab

Text Box/ Drop-down

Menu

Name

Description

Time Zone

Door Holiday Group

Description

Unique name of your Door. Accepts 4 to 255 characters. We recommend naming your Door by its location or function.

Optional description of the Door. Accepts 4 to 255 characters.

This is the most important configuration aspect of a Door. Select the desired Door Time Zone (default or custom). You can also edit the selected

Door Time Zone by clicking the "Edit Time Zone" link to the right of the drop-down menu.

Here you can select a Door Holiday Group. The default selection is 'No

Holidays'.

Options

This section will cover configuration items on the Options tab of Door Configuration.

The first 5 options are miscellaneous:

Figure 8.3. Options Tab

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Setting Up a Door

Table 8.3. Door Options Tab

Text Box/ Drop-down Menu

Play Sound on Open

Comply With Alarm Control

Description

If checked, the Panel will play an audible indicator when the door opens (requires door contact).

If checked, the door will change behavior when a configured input with the function External Alarm Status is activated.

Dual Credentials Requires Supervisor

Prevent Unlock if Paired Door Open

When the Door Time Zone indicates Dual Credentials are required, this setting toggles on/off the requirement that the initial Credential presented has the supervisor privilege.

This setting enables internal Mantrap logic in Two-

Door controllers; for more information on Mantrap

configuration, please see Chapter 22, Mantrap

Configuration .

Keep Door Unlocked While Input Active Select an input that will keep the door unlocked as long as the input state (closed or open) is maintained.

Timers

The Timers section of the options page has various timers with sliders to adjust.

Table 8.4. Timers

Timer name

Unlock Delay

Unlock Time

Allowed Held Open

Time

Rex Timeout

Description

The time delay (in ms) between a credential being authorized and the Door unlocking. Increments by 100 ms. Valid values are 0 ms to 60000 ms.

The time (in ms) that the Door will stay unlocked after a credential has been authorized. Increments by 100 ms. Valid values are 700 ms to 60000 ms.

The Time (in ms) a Door is allowed to be Held Open before an alarm is raised.

Increments by 100 ms. Valid values are 1000 ms to 300000 ms.

The Time (in ms) that a door cannot be forced open after a valid request to exit. Increments by 100 ms. Valid values are 2000 ms to 25500 ms.

Automatic Opener

The Automatic Opener section of the options page has various check boxes and sliders for configuration with automatic Door openers. If your deployment does not use an automatic opener, you can move onto the next section.

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Setting Up a Door

Table 8.5. Automatic Opener

Checkbox/Timer Name Description

Enabled Check if an automatic Door opener is attached to this Door. Must be configured in Panel Input/Output configuration.

Disable Opened By Card If checked, prevents card presentation from triggering the auto opener.

Opened With Motion

Opened With REX

Unlock Delay

Unlock Time

If checked, will allow motion to trigger the auto opener.

If checked, will allow REX to trigger the auto opener.

Automatic Opener Unlock Delay. Increments by 100 ms. Valid values are 100 ms to 1000 ms.

Automatic Opener Unlock Time. Increments by 100 ms. Valid values are 100 ms to 20000 ms.

Disable

The Disable section of the options page has various check boxes. When a checkbox is checked, that item is disabled. For example, if Unlock By Motion is checked, the motion sensor will not unlock the Door.

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Setting Up a Door

Table 8.6. Disable

Checkbox Description

Unlock on Emergency Alarm Prevent Door unlocking when emergency alarm is triggered.

Forced Open Disable forced open alarm.

Forced Open Buzzer Disabled forced open buzzer.

Stop F/O Buzzer On Door Close By default a forced open buzzer stops when the Door is closed; if disabled it continues until a valid credential is presented.

Held Open

Held Open Buzzer

Disable held open alarm.

Disable held open buzzer.

Stop H/O Buzzer On Door Close By default a held open buzzer stops when the Door is closed; if disabled it continues until a valid credential is presented.

Lock After Door Open Disable lock after Door opens (requires door contact).

Unlock By Motion Disable unlock when motion is triggered.

Once you've made your desired changes, press the Save button on the bottom of the page.

Reader Configuration

The Reader tabs have various settings for each of the Readers attached to the Panel. Name, description and port number can be reconfigured. There are a couple configuration items that were not available when adding the Door.

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Figure 8.4. Reader Tab

Setting Up a Door

Table 8.7. Reader Configuration Options

Configuration Item

Enable Keypad

Keypad Interval The allowed time between key presses on a keypad before the Input is considered complete. Increments by 100 ms. Valid values are

100 ms to 10000 ms.

Back To Back Filter Enabled Enable/Disable the Back to Back Reader Interference Timer .

Primarily in Reader configurations with an in and out Reader back to back on the wall. Prevents cards from being scanned by both

Readers.

Back To Back Interference

Interval

Description

Toggles if a keypad reader will be used on this reader port. If not enabled, a non-pin credential could be used during card and pin schdules.

Same Card Filter Interval

When using back to back Readers the total time after one Reader receives a Credential before the opposing Reader will accept the same Credential. Increments by 100 ms. Valid values are 500 ms to 5000 ms.

Multiple credentials of the same value will be ignored for the specified duration. Useful with gates where a long range credential may read several times rapidly. Increments by 100 ms. Valid values are 0 ms to 25000 ms.

Once you've made the desired changes, press the Save button on the bottom of the page. If you'd like to learn about the Triple Swipe Feature, please see the next section.

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Setting Up a Door

Introduction to Triple Swipe

Triple swipe is configured at the Reader level on the bottom of each Reader tab. For examples of triple

swipe actions and specific scenarios, please see Chapter 17, Triple Swipe Features .

Note

Only Users with the User privilege 'Triple Swipe' or 'Master' are able to perform triple swipe actions. These actions can allow cardholders to lock the door early, arm the alarm system and

other useful functions. For more information on User configuration, please see the section called

“User Privileges ”.

Areas

The Areas tab contains configuration settings for Area configuration and Anti-passback. For more

information on Areas/Anti-passback and configuration requirements, please see Chapter 21, Areas and Anti-Passback .

Figure 8.5. Areas Tab

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Chapter 9. Door Time Zone

Configuration

This chapter covers the configuration of Door Time Zones in Vicon Access Control. For information

about planning, concepts and examples of Door Time Zones, please see the section called “Door Time

Zones”.

Adding a Door Time Zone

Adding a Door Time Zone in Vicon Access Control is a streamlined process that takes full advantage of HTML5. The default Door Time Zone 'Always Card Access' is the most commonly used time zone in the field, however there are hundreds of possible combinations of Door states that can fit many unique situations. Door Time Zones can support up to 20 time spans in a day. This section covers how to add a new Door Time Zone.

1. Access your Vicon Access Control system through your HTML5 browser of choice.

2. Log in using the Administrator account you created during the initial setup or provided to you by your dealer/installer.

3. On the Home Screen , scroll down to the section titled Scheduling ; click on the Door Time Zones icon (pictured below).

4. On the Door Time Zones screen, you'll notice the default time zones. In a lot of cases these time zones meet the needs of the system; however, if during your planning stage you (the installer or end-user) decided that additional Door Time Zones are needed, click the Add button on this screen.

5. On the Add Door Time Zone screen, you'll have a couple text boxes to populate.

Table 9.1. Add a Door Time Zone

Text Box

Name

Description

Partitions

Description

Unique name of your time zone. Accepts 4 to 255 characters. We recommend naming your time zones by the function of the time zone.

Optional description of the time zone. Accepts 4 to 255 characters.

Select the Partitions you'd like to create this time zone in. If more than one are selected, a copy will be created for each Partition.

6. Creating the Schedule is the last step in creating a Door Time Zone. Below is what the schedule part of the add time zone page looks like.

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Door Time Zone Configuration

Figure 9.1. Door Time Zone Schedule

7. Click on any of the horizontal bars in the time schedule to bring up the Time Zone Editor Widget .

The time zone editor widget is a simple and powerful tool for creating time zones.

Figure 9.2. Time Zone Editor

8. Use the Mode drop-down menu to select the Door state for the selected time span. This is useful for defining what state the Door will be in the entire day, or changing the mode for already present

spans. (For more information about Door states, please see the section called “Concepts”.)

9. The Add Span section of the time zone editor has 3 fields used for adding a Door Time Zone span.

The Start and Stop fields, when clicked, will bring up a slider menu for selecting the stop and start times. The second Mode drop-down menu will dictate what Door state the schedule will follow during the defined time span. Once you've completed these fields, click the Add Button.

10. You should now see the bar you selected color coded to time span you've added. Add additional time spans to that day if required.

If you'd like the time zone you've created to be used for several different days, you can click on the bar with your completed time zone, and drag it to the Week , Weekend or Weekdays boxes above the chart. The time zone will be replicated based on which box you drag your time zone into.

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Door Time Zone Configuration

11. Once your Door Time Zone for all 7 days is as desired, you may now press Save to create the

Door Time Zone in the selected Partitions. For information about how to assign Door Time Zones

to Doors, please see the section called “Adding a Door”.

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Chapter 10. User Time Zones

This chapter covers how to add additional User Time Zones to Vicon Access Control. For more

information on what a User Time Zone is, please see the section called “Concepts”.

Adding a User Time Zone in Vicon Access Control closely resembles how we add other time zones in the software such as Door Time Zones and Floor Time Zones . The main differences is that these time zones are applied to Users through Access Privilege Groups and only have two possible states,

Allowed and Not Allowed . User Time Zones support up to 8 time spans in a day.

1. Access your Vicon Access Control system through your HTML5 browser of choice.

2. Log in using the Administrator account you created during the initial setup or provided to you by your dealer/installer.

3. On the Home Screen , scroll down to the section titled Scheduling , click on the User Time Zones icon (pictured below).

4. On the User Time Zones screen, you'll notice the default time zones. These Time Zones can be renamed and modified to fit the deployment needs. If during your planning stage you (the installer or end-user) decided that additional User Time Zones are needed, click the Add button on this screen.

5. On the Add User Time Zone screen, you'll have a few text boxes to populate.

Table 10.1. Add a User Time Zone

Text Box

Name

Description

Partitions

Description

Unique name of your User Time Zone. Accepts 2 to 60 characters. We recommend naming your time zones by the function of the time zone.

Optional description of your User Time Zone. Accepts 4 to 255 characters.

Select the Partitions you'd like to create this time zone in. If more than one are selected, a copy will be created for each Partition.

6. Schedule: Creating the schedule is the last step in creating a User Time Zone. Below is what the schedule part of the Add Time Zone page looks like.

Figure 10.1. User Time Zone Schedule

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User Time Zones

7. Click on any of the horizontal bars in the time schedule to bring up the Time Zone Editor Widget .

The time zone editor widget is a simple and powerful tool for creating time zones.

Figure 10.2. Time Zone Editor

8. Use the Mode drop-down menu to select the User access state for the selected span. Only Allowed and Not Allowed are available.

9. The Add Span section of the time zone editor has 3 fields used for adding a User Time Zone span.

The Start and Stop fields, when clicked, will bring up a slider menu for selecting the stop and start times. The second Mode drop-down menu will dictate what User access state the schedule will follow during the defined time span. Once you've completed these fields, click the Add Button.

10. You should now see the bar you selected color coded to time span you've added. Add additional time spans to that day if required.

If you'd like the time zone you've created to be used for several different days, you can click on the bar with your completed time zone, and drag it to the Week , Weekend or Weekdays boxes above the chart. The time zone will be replicated based on which box you drag your time zone into.

11. Once your User Time Zone for all 7 days is as desired, you may now press Save to create the

User Time Zone in the selected Partitions. For information about how to assign User Time Zones

to Users, please see Chapter 11, Access Privilege Groups .

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Chapter 11. Access Privilege Groups

This chapter will cover how to add an Access Privilege Group in Vicon Access Control. If you'd like

more information about planning an Access Privilege Group and example scenarios, please see the section called “Concepts”.

As mentioned in Chapter 5; Access Privilege Groups are the method that we give Users Access or

No Access to Reader(s)/Floors . Users who need the same level of access are placed into one group, where Users with additional access needs are placed in a different group.

Alternately, we can create our Access Privilege Groups based on the Doors/Doors in the group, giving us additional control over which Doors/Floors Users can access.

1. Access your Vicon Access Control system through your HTML5 browser of choice.

2. Log in using the Administrator account you created during the initial setup or provided to you by your dealer/installer.

3. On the Home Screen , scroll down to the section titled Day To Day , click on the Access Privilege

Groups icon (pictured below).

4. On the Access Privilege Groups screen, you'll notice any groups you've already created. Click the

Add button on this screen.

5. On the Add Access Privilege Group screen, you'll have a few fields to populate.

Table 11.1. Add a Access Privilege Group

Text Box

Name

Description

Partitions

Description

Unique name of your Access Privilege Group. Accepts 2 to 60 characters. We recommend naming group by the type of Users that will be in the group.

Optional description of your Access Privilege Group. Accepts 4 to 255 characters.

Select the Partitions you'd like to create this access privilege group in. Only Readers from that Partition will be assignable.

6. Once you've selected a Partition , Users, Readers and Floors that have been configured, that

Partition will appear in the three bottom sections of the page.

Note

Users are optional when creating an Access Privilege Group. They can be added later as needed.

7. In the Readers section: Select the checkbox to the left of any Readers the access group requires access to. Use the drop-down menu on the right side to select the User Time Zone that will apply to this group at that Reader. If a Reader is not checked, Users in the group will be denied access to unchecked Readers (unless a User is part of a different Access Privilege Group that gives them access).

Note

If none of the User Time Zones match the access group requirements, you can create a new

User Time Zone, please see Chapter 10, User Time Zones .

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Access Privilege Groups

8. In the Floors section: Select the checkbox to the left of any Floors the access group requires access to. Use the drop-down menu on the right side to select the User Time Zone that will apply to this group at that Floor. If a Floor is not checked, Users in the group will be denied access to unchecked

Floors (unless a User is part of a different Access Privilege Group that gives them access).

9. Once you've selected the Readers and User Time Zones associated with each Reader; you can create the Access Privilege Group. If there are Users in other access groups on the same Partition, you can add them to the group on this screen (as long as their Access Privilege Group doesn't conflict with one being created).

10. Once you're satisfied with the settings (which can be edited later as needed), click the green button

Create .

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Chapter 12. User/Cardholder

Configuration

This chapter will cover adding Users/Cardholders in Vicon Access Control, how to apply special

User privileges, adding credentials (such as cards, fobs, PINs and pucks), adding pictures of card holders, how to import Users from text files and how to add custom fields to Users.

Adding a User in Vicon Access Control is a fairly simple process, however there are a variety of options that take advantage of various features of our software.

Prior to adding Users to Vicon Access Control, you'll generally want some information on the role of each User. If not all this information is available, you can add this information later.

• First name and last name of the User.

• Any special privileges the User may need such as triple swipe access; these privileges will be explained in the next section.

• Credentials of the cards/fobs the User will be assigned. If this is not available, it can be added later.

• Which Access Privilege Groups this User will belong to.

Once this information has been gathered, we can now begin adding Users/Cardholders to Vicon Access

Control. Adding Users/Cardholders can be done in several different ways:

• Add each User one at a time

• Import large amounts of Users at once using a CSV import

• Enroll the User via clicking the "Unknown User Denied Access" notification generated when an unknown credential is presented to a reader

• Synchronize VAX with an LDAP provider such as Active Directory (please see Chapter 31, Active

Directory Integration

for more information on LDAP integration).

Adding a User

Adding a User in Vicon Access Control is a fairly simple process, however there are a variety of options that take advantage of various features of our software.

Prior to adding Users to Vicon Access Control, you'll generally want some information on the role of each User. If not all this information is available, you can add this information later.

• First name and last name of the User.

• Any special privileges the User may need such as triple swipe access; these privileges will be explained in the next section.

• Credentials of the cards/fobs the User will be assigned. If this is not available, it can be added later.

• Which Access Privilege Groups this User will belong to.

Once this information has been gathered, we can now begin adding a User to Vicon Access Control.

1. Access your Vicon Access Control system through your HTML5 browser of choice.

2. Log in using the Administrator account you created during the initial setup or provided to you by your dealer/installer.

3. On the Home Screen , scroll down to the section titled Day To Day ; click on the Users icon

(pictured below).

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User/Cardholder Configuration

4. On the Users screen, you'll see any Users you've already created. Click the Add button on this screen.

User Privileges

On the Add User page, there will be several text boxes and check boxes to fill, including Special User

Privileges . The following chart gives a brief explanation of each item in the General section of the

Add Users page. All general settings are optional except First Name and Last Name.

Table 12.1. Add User: General Settings

Text Box/Check box

First Name

Last Name

Starts On

Expires On

Crisis Level

Master

Supervisor

First Card In

Triple Swipe

Disengage Alarm

Auto Opener

Description

The User's first name. Accepts 1 to 60 characters.

The User's last name. Accepts 1 to 60 characters.

The date the User becomes active. Prior to this date the User will be denied access regardless of time zone or privilege (optional). Time is accurate to within 10 minutes. Aperio panel models are accurate to the day.

The date the Users access will automatically be revoked. Useful for contractors and temporary workers (optional). Time is accurate to within 10 minutes. Aperio panel models are accurate to the day.

The Security Level the User is granted when Crisis Mode is initialized. If the security level is equal or greater than the Crisis

Level, the User will be granted access. For more information about

Crisis Levels, please see Chapter 15, Crisis Levels

Enable/Disable Master User privilege. Master Users have full access to all Doors and Floors, regardless of schedule or other privileges. Useful for security staff or emergency personnel.

Enable/Disable Supervisor User privilege. Supervisor Users can be used to grant other Users access to Doors where Dual Credential is the Door state and supervisor is required. Supervisors can be granted access to doors when they are in lockdown, but only if their

Access Privilege Group permits so.

Enable/Disable the First Credential In privilege for this User. This allows the User to trigger a Door unlock mode when the Door is following a First Credential In time zone.

Enable/Disable the User's privilege to trigger any pre-configured triple swipe actions at the Door. For more information about triple

swipe options, please see Chapter 17, Triple Swipe Features

.

Enable/Disable the User's privilege to Disengage Emergency

Alarm via double swipe.

Does this User required an automatic opener to be triggered (if available).

Note

First name and last name are the only required fields in the General section of the adding a User page.

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User/Cardholder Configuration

Figure 12.1. General Settings example

User Card Holder Images

The next section is Images . You can upload up to 3 images per User. The Card Holder image is the main image that will appear in the notifications for that User. Accessory 1 and 2 can be used for additional photo badging images. You can also take pictures right from the web browser if an image device is connected to the computer and you are using Google Chrome.

Images are stored on the Vicon Access Control server in: "<Installation Directory>\Vicon Access

Control\WebServer\content\Uploads\UserProfilePictures".

A card holder image is not required to add a User. An image can be added/edited at any time.

Figure 12.2. Images example

Custom Fields

The next section is Custom Fields . If any custom fields have been previously created, they can be populated in this screen for each User.

If you need to create additional custom fields, please see the section called “Adding Custom Fields”.

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User/Cardholder Configuration

Figure 12.3. Custom Fields: Example

User Credentials

The next section is Credentials . Here you can add a variety of Credentials such as cards, fobs, PINs or a combinations of these credentials.

1. Enter the site code (also referred to as facility code) and card number of the Credential into the Site

Code and Card Number text boxes. A PIN number associated with the Credential will be auto generated for Card and Pin schedules unless the Auto checkbox is unchecked.

Note

If your site does not utilize PIN schedules, the auto-generated PIN will be ignored.

2. Once you've entered the Credential information, click the Add Credential button. The Credential you entered will be moved to the right side of the screen, indicating success.

3. To add PIN credentials for Pin Only schedules, click the Pin Only radio button and enter a PIN (by default, one will be automatically generated). Once entered, click the Add Credential button.

You can now enter any additional Credentials associated with the User.

Figure 12.4. Credentials: Example

Depending on the Door Time Zone, the reader will expect different types of credentials from the User.

Card Schedules. The reader will expect a card/fob presentation from the User.

Card and Pin Schedules. The reader will expect a card/fob presentation, followed by a PIN entry that matches the associated card. In the example above, a User presents his card '033-0641'. The reader will expect the PIN '9999' after the card presentation.

Card or Pin Schedules. The reader will expect a card/fob or PIN presentation. In the example above, the User can either present one of his two cards, or enter the PIN '85236'. PIN '9999' will not work with this schedule because it is attached to a card.

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User/Cardholder Configuration

Pin Only Schedules. The reader will only expect PINs in this schedule. In the example above, PIN

'85326' will grant access. PIN numbers attached to cards will not work with this schedule.

Note

Credentials are not mandatory to add a User and can be added after the User is created.

Access Groups

The last section of adding a User is assigning the User to Access Privilege Groups . If you haven't

created one, please see Chapter 11, Access Privilege Groups

All Partitions you have permission to see will have their associated Access Privilege Groups displayed here. Select the Access Groups the User should belong to.

Note

If no Access Privilege Group is available in the selected Partition, the User can be assigned to that

Partition and can be added to an Access Privilege Group at a later time.

Once you have selected the Access Privilege Group and/or Partition the User should belong to, you can now click Create to create the User.

Figure 12.5. Access Group: Example

Note

In order to make the door controllers aware of the new credentials and users, you must perform a

panel update. Please see the section called “Updating Your Panel”.

User Templates

Administrators can create User Templates in order to more quickly add common types of Users.

Adding and updating User Templates is simple:

1. On the Home Screen , scroll down to the section titled Day To Day ; click on the Users icon

(pictured below).

2. On the Users screen, click the Add button.

3. On the top of the Add User screen, the Template drop-down menu will contain any existing templates. Select a template to use it or to update it. Leave it blank if you're creating a new one.

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User/Cardholder Configuration

4. Fill out any privileges (triple swipe, First Card In, etc), Starts On, Expires On, Partitions and Access

Groups that you want to include in the template.

5. Click Create Template or Update Template on the bottom left of the screen.

6. You'll be prompted to name the User Template. By default, templates will only be seen by the

Administrator who creates it. Setting the template as Global makes it appear for all Administrators, regardless of partitions.

7. Click Save. The template will be created and will now appear in the Templates drop-down menu when adding a User.

Note

If a template provides access to a partition that an administrator does not have permission to, the user created will not be apart of that partition.

Enrolling Cardholders via Notification

It is possible to enroll users/cardholders without typing any credential information into the software.

This section covers how we can enroll a User/Cardholder simply by presenting their new Credential at an available reader.

1. Log in using the Administrator account you created during the initial setup or provided to you by your dealer/installer.

2. On the Home Screen , pay close attention to the notification area on the right side of the screen.

3. Obtain the new Credential that is not currently assigned to any Users/Cardholders in Vicon Access

Control.

4. At a nearby Reader, present the new Credential. The Credential will be denied access, and a notification will appear in the software.

5. Click on the notification "Unknown User Denied Access to <Reader Name> due to Invalid Card or PIN with credential <site code>-<card number>"

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User/Cardholder Configuration

This will bring us to the Add User screen, with the credential pre-populated based on credential corresponding to the notification you clicked on.

6. Fill any additional needed fields needed.

Tip

If the site is very busy, you can click the "Stop" button right above the notification area to pause live notifications; this will give you additional time to find and click the right notification to add the new User/Cardholder.

Importing Users and Card Holders

This section covers how to import large amounts of Users and Credentials into Vicon Access Control.

This is often used when there is a large amount of card holders to be added.

Import cards works by parsing a CSV (Comma Separated Values) file that has user data in a predefined, consistent manner. This will typically be a text file that will need to be filled prior to importing.

The format of the file will look generally like this:

Brandon,Riley,24,6338

Christine,Payne,24,7568

Judy,Lawson,24,6496

Patricia,Wright,24,7674

Kevin,Turner,24,8797

Theresa,Sims,24,8688

Additional cards, PINs and custom values can also be added here in this file.

Warning

First name and last name must not contain any of the Characters ?, #, $, %, ^, &, *, (, ), @, !,

<, >, +, =, \, /, :, ;, ", ~

Save the file as Import.CSV

. You can also use a spreadsheet program, as long as the users are separated by line and the file is saved as a CSV file.

To import the file, follow these steps:

1. Access your Vicon Access Control system through your HTML5 browser of choice.

2. Log in using the Administrator account you created during the initial setup or provided to you by your dealer/installer.

3. On the Home Screen , scroll down to the section titled Day To Day ; click on the Import Cards icon (pictured below).

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User/Cardholder Configuration

4. On the Import Cards screen, click the Choose File button in the middle of the screen. A Windows

Explorer window will appear; navigate to and select the CSV file.

5. Once you've selected the file, click the Parse button on the right side of the screen. Vicon Access

Control will now scan the file and proceed to step 2.

Figure 12.6. Import Options

6. Use the drop-down menu Access Group and select the Access Privilege Groups these Users will be placed in. You can select more than 1 group.

Note

If the Users you are importing need separate sets of Access Privilege Groups, we advise using separate imports for each type of User.

7. Use the drop-down menu Crisis Level and select the appropriate security level for the Users being imported.

8. Use the drop-down menu Credential #1: and select the type of credential being imported with each user. Click the + button to add more than one credential.

9. A sample user record and all columns found will be displayed. The Data Type must be selected for each column. Fill in these selections for each column (minimum required selection is First Name,

Last Name, Credential #1 Site code, Credential #1 Card Number).

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User/Cardholder Configuration

Table 12.2. Import User Data Types

Data Type

First Name

Last Name

Starts On

Expires On

Master, Supervisor, First Card

In, Triple Swipe, Disengage

Alarm, Handicap Opener

Credential # Site Code

Credential # Card Number

Credential # PIN

Example

Alice

Pierce

2014-12-16

2014-12-24

True, 1, Yes or ON will enable the attribute for the user. Anything else will be considered 'false'

33

48503

1234

10.Click Validate on the bottom of the page once you've filled in all columns and Access Groups.

11.VAX will now validate the records. You can use this chance to review for any errors. Records that cannot be imported will be highlighted in red.

Figure 12.7. Import Preview

12.Click Import File to import the Users. Any Users that change to red were not imported due to an error.

You can now edit those Users and add any additional User privileges or add custom field values.

Adding Custom Fields

This section will demonstrate how to add additional Custom Fields to VAX.

The purpose of custom fields is to allow Administrators to add custom information to Users/

Cardholders that is specific to their needs. They can use the custom information to sort and search for users. You can add as many custom fields as you need.

To create additional custom fields, please follow these steps:

1. On the Home Screen , scroll down to the section titled Day To Day ; click on the Custom Fields icon (pictured below).

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User/Cardholder Configuration

2. On the Custom Fields screen, you'll see any custom fields you've already created. To add an additional field, click the Add button.

Figure 12.8. Custom Fields

Tip

You can change the order that custom fields appear by clicking and dragging the icon to the left of the custom field name.

Figure 12.9. Add Custom Field

3. On the Add Custom Fields screen, fill in the Name of your custom field.

4. Choose a Field Type. The field types are described in the table below.

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User/Cardholder Configuration

Table 12.3. Field Types

Field Type

String

Checkbox

Dropdown

Date

Description

Custom field values to be a series of text and/or numbers. Uses a text box when entering values.

Custom field value is displayed as a checkbox. Symbolizes True/

False.

Custom field value is displayed as a drop-down menu. When adding the field, you'll select which values are available in the drop-down menu.

Custom field value is displayed as a calendar style date picker.

5. Checking the Mandatory checkbox will make the custom field mandatory when adding a user.

6. Checking the Appears In Monitoring checkbox will make the custom field value appear on the

VAX Monitoring screen when a user record is selected.

7. If the Field Type is String, a Format String can be entered to add additional validation when entering values. For example, entering '\d' without the quotes will restrict a string to only numbers. Please see the Microsoft quick reference [https://msdn.microsoft.com/en-us/library/ az24scfc(v=vs.110).aspx]on regular expressions.

8. If the Field Type is Date, a format string can be used to define how the date should be displayed/ entered (YYY-MM-DD). See this page [http://momentjs.com/docs/#/parsing/string-format/] for reference.

9. Click Save , the custom field will now be available on the Add/Edit User screen.

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Chapter 13. Holiday Configuration

This chapter will cover the configuration of various Holiday components in Vicon Access Control.

We recommend you read the section called “Holidays” prior to reading this chapter for planning how

a Holiday should affect your system and an explanation of the components involved.

The 7 components of Holidays in Vicon Access Control are:

• User Holiday Time Zones

• User Holiday Groups

• Door Holiday Time Zones

• Door Holiday Groups

• Floor Holiday Time Zones

• Floor Holiday Groups

• Holidays

Below is a visualization of how these components apply to each other.

Figure 13.1. Holiday Configuration Diagram

Holiday Order of Operations

Although these Holiday components can be components in any order, there is a general order of configuration that should be adhered to.

1. User/Door/Floor Holiday Time Zone:

After planning how Doors/Floors/Users should behave during a holiday, create these appropriate

Holiday Time Zones based on what schedules need to deviate from their normal schedules.

2. User/Door/Floor Holiday Group:

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Holiday Configuration

If more than the default Holiday Groups are needed, add them.

3. Holidays:

Add the Holiday and select which User/Door/Floor Groups should be affected by the Holiday, and which Holiday Time Zones to adhere to on that Holiday.

4. Assigning User/Door/Floor to Holiday Groups:

The last part of a Holiday is assigning Doors, Floors and Access Privilege Groups to their appropriate Holiday Groups.

User Holiday Time Zones

This section will cover the configuration of User Holiday Time Zones .

By default Vicon Access Control comes installed with 2 default User Holiday Time Zones:

Holiday Access 9AM to 5PM: with a schedule of 'Allowed' from 8am to 5pm and 'Not Allowed' any other time of the day.

Holiday No Access: with a schedule of 'Not Allowed' all day.

Although this often is enough for most Holiday configurations, it's fairly easy to add additional User

Holiday Time Zones or to edit the default time zones.

1. Access your Vicon Access Control system through your HTML5 browser of choice.

2. Log in using the Administrator account you created during the initial setup or provided to you by your dealer/installer.

3. On the Home Screen , scroll down to the section titled Scheduling ; click on the User Holiday

Time Zones icon (pictured below).

4. On the User Holiday Time Zones Screen , you'll see the default User Holiday Time Zones, if you require additional time zones; click the Add button.

5. On the Add User Holiday Time Zone screen , you'll see it looks almost exactly like other time zones you've added in the system. Populate the text boxes and check boxes with the appropriate values.

Table 13.1. Add User Holiday Time Zone

Text Box/Check box

Name

Description

Partitions

Description

Unique name of your Holiday User Time Zone. Accepts 2 to 60 characters. We recommend naming the time zone as its function for easier readability.

Optional description of your User Holiday Time Zone. Accepts

4 to 255 characters.

Select the Partitions you want to create this time zone in; if more than one are selected, multiple copies of the time zone will be created.

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Holiday Configuration

6. You may now configure the time zone based on what you want a User group to have access to during a Holiday. Click on the red bar next to Holiday in the Schedule half of the page. This will bring up the Time Zone Editor Widget .

Figure 13.2. Time Zone Editor

7. On the Time Zone Editor , you can use the Mode drop-down menu to select a User mode for the entire day. If you need further customization, use the add span section to change the User schedule up to 4 times in a day.

8. Once you've completed the schedule, click on the Save button. You have now added a User Holiday

Time Zone.

User Holiday Groups

This section will cover the configuration of User Holiday Groups . By default Vicon Access Control comes installed with 2 default User Holiday Groups:

Standard Holidays - Default Group, and No Holidays. Although this often is enough for most Holiday configurations, it's fairly easy to add additional User Holiday Groups.

1. Access your Vicon Access Control system through your HTML5 browser of choice.

2. Log in using the Administrator account you created during the initial setup or provided to you by your dealer/installer.

3. On the Home Screen , scroll down to the section titled Scheduling , click on the User Holiday

Groups icon (pictured below).

4. On the User Holiday Groups Screen , you'll see the default User Holiday Groups, if you require additional groups, click the Add button.

5. On the Add User Holiday Groups page. Populate the text boxes and check boxes with the appropriate values.

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Holiday Configuration

Table 13.2. Add User Holiday Group

Text Box/Check box

Name

Description

Partitions

Description

Unique name for your Holiday User Holiday Group. Accepts 2 to 60 characters. We recommend naming the group as the type of

Holidays it will contain or the User group for easier readability.

Optional description of your User Holiday Group. Accepts 4 to

255 characters.

Select the Partitions you want to create this group in; if more than one are selected, multiple copies of the group will be created.

6. Once you've completed filling in the fields, click on the Save button. You have now added a User

Holiday Group, which will now be assignable in Access Privilege Groups and will appear when adding Holidays .

Door Holiday Time Zones

This section will cover the configuration of Door Holiday Time Zones. By default Vicon Access

Control comes installed with 1 default Door Holiday Time Zone: Closed During Holidays with a schedule of Lockdown all day. Although this often is enough for most Holidays configurations, it's fairly easy to add additional Door Holiday Time Zones or edit the default time zones.

1. Access your Vicon Access Control system through your HTML5 browser of choice.

2. Log in using the Administrator account you created during the initial setup or provided to you by your dealer/installer.

3. On the Home Screen , scroll down to the section titled Scheduling ; click on the Door Holiday

Time Zones icon (pictured below).

4. On the Door Holiday Time Zones Screen , you'll see the default Door Holiday Time Zone; if you require additional time zones, click the Add button.

5. On the Add Door Holiday Time Zone screen , you'll see it looks almost exactly like other time zones you've added in the system. Populate the text boxes and check boxes with the appropriate values.

Table 13.3. Add Door Holiday Time Zone

Text Box/Check box

Name

Description

Partitions

Description

Unique name of your Door Holiday Time Zone. Accepts 2 to 60 characters. We recommend naming the time zone as its function for easier readability.

Optional description of your Door Holiday time zone. Accepts 4 to 255 characters.

Select the Partitions you want to create this time zone in; if more than one are selected, multiple copies of the time zone will be created.

6. You may now configure the time zone based on what you want a Door to do during a Holiday.

Click on the yellow bar next to Holiday in the Schedule half of the page. This will bring up the time zone editor.

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Holiday Configuration

Figure 13.3. Time Zone Editor

7. On the Time Zone Editor , you can use the Mode drop-down menu to select a Door mode for the entire day. If you need further customization, use the add span section to change the Door state up to 4 times in a day.

8. Once you've completed the schedule, click on the Save button. You have now added a Door Holiday

Time Zone.

Door Holiday Groups

This section will cover the configuration of Door Holiday Groups. By default Vicon Access Control comes installed with 2 default Door Holiday Groups: Closed During Holidays and No Holidays.

Although this often is enough for most Holiday configurations, it's fairly easy to add additional Door

Holiday Groups.

1. Access your Vicon Access Control system through your HTML5 browser of choice

2. Log in using the Administrator account you created during the initial setup or provided to you by your dealer/installer.

3. On the Home Screen , scroll down to the section titled Scheduling ; click on the Door Holiday

Groups icon (pictured below).

4. On the Door Holiday Groups Screen , you'll see the default Door Holiday Groups; if you require additional groups, click the Add button.

5. On the Add Door Holiday Groups page, populate the text boxes and check boxes with the appropriate values.

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Holiday Configuration

Table 13.4. Add Door Holiday Group

Text Box/Check box

Name

Description

Partitions

Description

Unique name for your Door Holiday Group. Accepts 2 to 60 characters. We recommend naming the group as the type of

Holidays it will contain or the User group for easier readability.

Optional description of your Door Holiday Group. Accepts 4 to

255 characters.

Select the Partitions you want to create this group in; if more than one are selected, multiple copies of the group will be created.

6. Once you've completed filling in the fields, click on the Save button. You have now added a Door

Holiday Group. which will now be assignable in Door Configuration and will appear when adding

Holidays .

Floor Holiday Time Zones

This section will cover the configuration of Floor Holiday Time Zones. By default Vicon Access

Control comes installed with 1 default Floor Holiday Time Zone: Closed During Holidays with a schedule of Lockdown all day. Although this often is enough for most Holiday configurations, it's fairly easy to add additional Floor Holiday Time Zones or edit the default time zones.

1. Access your Vicon Access Control system through your HTML5 browser of choice.

2. Log in using the Administrator account you created during the initial setup or provided to you by your dealer/installer.

3. On the Home Screen , scroll down to the section titled Scheduling ; click on the Floor Holiday

Time Zones icon (pictured below).

4. On the Floor Holiday Time Zones Screen , you'll see the default Floor Holiday Time Zone; if you require additional time zones, click the Add button.

5. On the Add Floor Holiday Time Zone screen , you'll see it looks almost exactly like other time zones you've added in the system. Populate the text boxes and check boxes with the appropriate values.

Table 13.5. Add Door Holiday Time Zone

Text Box/Check box

Name

Description

Partitions

Description

Unique name of your Floor Holiday Time Zone. Accepts 2 to 60 characters. We recommend naming the time zone as its function for easier readability.

Optional description of your Floor Holiday time zone. Accepts

4 to 255 characters.

Select the Partitions you want to create this time zone in; if more than one are selected, multiple copies of the time zone will be created.

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Holiday Configuration

6. You may now configure the time zone based on what you want a Floor to do during a Holiday.

Click on the yellow bar next to Holiday in the Schedule half of the page. This will bring up the time zone editor.

Figure 13.4. Time Zone Editor

7. On the Time Zone Editor you can use the Mode drop-down menu to select a Floor mode for the entire day. If you need further customization, use the add span section to change the Floor state up to 4 times in a day.

8. Once you've completed the schedule, click on the Save button. You have now added a Floor Holiday

Time Zone.

Floor Holiday Groups

This section will cover the configuration of Floor Holiday Groups. By default Although this often is enough for most Holiday configurations, it's fairly easy to add additional Floor Holiday Groups.

1. Access your Vicon Access Control system through your HTML5 browser of choice.

2. Log in using the Administrator account you created during the initial setup or provided to you by your dealer/installer.

3. On the Home Screen , scroll down to the section titled Scheduling ; click on the Floor Holiday

Groups icon (pictured below).

4. On the Floor Holiday Groups Screen , you'll see the default Floor Holiday Groups; if you require additional groups, click the Add button.

5. On the Add Floor Holiday Groups page, populate the text boxes and check boxes with the appropriate values.

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Table 13.6. Add Floor Holiday Group

Text Box/Check box

Name

Description

Partitions

Description

Unique name for your Floor Holiday Group. Accepts 2 to 60 characters. We recommend naming the group as the type of

Holidays it will contain or the User group for easier readability.

Optional description of your Floor Holiday Group. Accepts 4 to

255 characters.

Select the Partitions you want to create this group in; if more than one are selected, multiple copies of the group will be created.

6. Once you've completed filling in the fields, click on the Save button. You have now added a Floor

Holiday Group, which will now be assignable in Floor Configuration and will appear when adding

Holidays .

Adding a Holiday

This section will go over how to add additional Holidays to Vicon Access Control. This section assumes you have planned out how this Holiday should affect your system. For more information on

planning your Holidays, please see the section called “Holidays”.

1. Access your Vicon Access Control system through your HTML5 browser of choice.

2. Log in using the Administrator account you created during the initial setup or provided to you by your dealer/installer.

3. On the Home Screen , scroll down to the section titled Day to Day ; click on the Holidays icon

(pictured below).

4. On the Holidays Screen , you'll see the Holidays (Christmas and New Years). If you require additional Holidays, click the Add button.

5. On the Add Holiday page, populate the text boxes and check boxes with the appropriate values.

Table 13.7. Add Holiday

Text Box/Check box

Name

Description

Initial Date

Description

Unique name for your Holiday. Accepts 2 to 60 characters.

Optional description of your Holiday. Accepts 4 to 255 characters.

The initial date of the Holiday, selected in the date picker widget.

Occurs Annually When this option is enabled this Holiday is observed every year on the same date.

Partitions Use this drop-down menu to change the Partition. Changing the Partition will change the User/Door/Floor groups displayed below.

User Groups Use the check box to select which User Holiday Groups you'd like the

Holiday associated with. Once checked, use the drop-down next to the group to select the User Holiday Time Zone that will be applied to that group.

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Holiday Configuration

Text Box/Check box

Door Groups

Floor Groups

Description

Use the check box to select which Door Holiday Groups you'd like the

Holiday associated with. Once checked, use the drop-down next to the group to select the Door Holiday Time Zone that will be applied to that group.

Use the check box to select which Floor Holiday Groups you'd like the

Holiday associated with. Once checked, use the drop-down next to the group to select the Floor Holiday Time Zone that will be applied to that group.

6. Once you've completed filling in the fields, click on the Save button. You have now added Holiday.

Note

Remember to perform an Update to your Panels in order for them to be aware of the new Holiday.

Holiday Example

This section contains the example of Independence Day being added as a Holiday in Vicon Access

Control.

In this example, we will use the default Holiday Time Zones and Holiday Groups . We simply add the

Holiday and make sure Doors have the Door Holiday Group applied to them, the Access Privilege

Groups have the User Holiday Group applied to them, and the Floors have the Floor Holiday Group applied to them

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Holiday Configuration

Figure 13.5. Adding Independence Day

After the above Holiday has been added, we'll need to make sure the Access Privilege Groups , Doors and Floors that the Holiday should affect have the appropriate Holiday Groups .

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Holiday Configuration

Figure 13.6. Access Privilege Groups: Holiday Group

In the above screen shot, you see we've changed the Holiday Group drop-down menu to the Standard

Holidays User Holiday Group , which is the User group we've added the Holiday to earlier.

Figure 13.7. Door: Holiday Group

In the above screen shot, you see we've changed the Holiday Group drop-down menu to the Standard

Holidays Door Holiday Group , which is the Door group we've added the Holiday to earlier.

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Holiday Configuration

Figure 13.8. Floor: Holiday Group

In the above screen shot, you see we've changed the Holiday Group drop-down menu for each Floor to the Default Floor Holiday Group , which is the Floor Group we've added the Holiday to earlier.

Note that we can have Floors with different Holiday Groups.

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Chapter 14. One Time Run Zones

One Time Run Zones (OTR) are used to create one time events where a Door or Floor state changes on a specific day for a predetermined amount of time.

This feature can be useful for events that require the Door/Floor to deviate from its normal schedule.

Adding a One Time Run Time Zone

This section covers the steps to adding a OTR on Vicon Access Control.

1. Access your Vicon Access Control system through your HTML5 browser of choice.

2. Log in using the Administrator account you created during the initial setup or provided to you by your dealer/installer.

3. On the Home Screen , scroll down to the section titled Scheduling . For a Door OTR, click Door

OTR Time Zones . For Floor OTR, click Floor OTR Time Zones (pictured below).

4. On the OTR screen, you'll see the previous OTRs that have been created click the Add button on this screen.

5. On the Add OTR screen, you'll have a couple text boxes to fill.

Table 14.1. Add a One Time Run Time Zone

Text Box

Name

Start/Stop Time

Partition

Affected Doors/Floors

Description

Unique name for your one time run time zone. Accepts 2 to

60 characters. We recommend naming your OTR based on the reason its being created, such as emergency maintenance, extended holidays, birthday party.

The date and time the time zone begins. Upon clicking the date picker widget will appear. Use the calendar and time picker to select the date & time to start/stop for the OTR.

Use the Partition drop-down menu to change which Doors can be selected for this OTR.

Select the Doors/Floors you'd like this OTR to affect and use the drop-down menu on the right side to select which of the 8 Door states or 3 Floor states will be applied during this OTR.

6. Once you've selected the Name, Start Time, Stop Time, Partition, Doors/Floors and Door/Floor state, you can now click Create to create the OTR. If more than one Partition is selected, an OTR will be created for each one.

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One Time Run Zones

Figure 14.1. Date Picker Widget

Tip

You can configure an OTR to span multiple days. This can be useful for holidays lasting more then a day.

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Chapter 15. Crisis Levels

This chapter will cover how Crisis Levels work in Vicon Access Control, along with how to customize them and use them effectively.

Crisis Levels give Administrators the ability to change the behavior of Doors quickly during emergency situations with a variety of configurable severity levels. Up to 16 Crisis Levels can be configured; by default only 4 are active.

Making Changes to Crisis Levels

This section will cover how to make adjustments to the names and behavior of Crisis Levels.

To view and make changes to how each Crisis Level behaves, use the following steps:

1. Access your Vicon Access Control system through your HTML5 browser of choice.

2. Log in using the Administrator account you created during the initial setup or provided to you by your dealer/installer.

3. On the Home Screen , scroll down to the section titled System ; click on the Crisis Levels icon

(pictured below).

4. On the Crisis Levels screen, you'll see all 16 available levels.

Figure 15.1. Crisis Levels Screen

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Crisis Levels

5. All items underlined with dots can be edited by clicking on them. You can customize the name of each Crisis Level, if the level is disabled, and what Door State a Crisis Level is associated with.

Once you make a change, it will be saved automatically.

Configuring User Security Levels

When a Crisis Level is applied to a Door with an applied Door State of Card Only, Users will NOT be granted access upon presenting their Credential unless the User Security Level is equal to or greater than the Crisis Level being applied, the exception being if the User has the Master privilege activated.

User security levels can be changed on the Edit User Screen.

1. On the Home Screen , scroll down to the section titled Day To Day ; click on the Users icon.

2. On the Users screen, click the blue button (edit) next to the User you'd like to change.

3. On the General tab of the User, the Crisis Level drop-down menu represents that User's security level. By default a User Crisis Level is set to level 1, Default: Follow Schedule.

4. If you've changed the User Crisis Level, click Save . The Panels will need to be updated before the change will take effect.

Figure 15.2. Changing a User Crisis Level

Applying Crisis Levels to Doors

This section will cover the two methods that can be used to apply Crisis Levels to Doors. The first method is through the Vicon Access Control software, the second method is through the use of AUX

Inputs on the Panels.

Applying Crisis Levels in Vicon Access Control

Applying a Crisis Level in Vicon Access Control can be done from any page in the Vicon Access

Control interface. The Crisis Levels menu is located on the top right corner (pictured below).

Click on the Crisis Levels icon to bring down the Crisis Levels menu. Here you will see all Sites in the system, and the Doors attached to each Site.

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Crisis Levels

Figure 15.3. Crisis Levels Menu

Clicking the checkbox next to a Site will select all Doors in that Site. Alternatively, you can select individual Doors. Once you have selected the Doors, click on the Crisis Level on the right side that best matches how you want the Door to behave (based on how you've configured your Crisis Levels), keeping in mind that this may block access to Users if their security level is too low.

To Resume the Door from Crisis Mode, select the Doors and click the Crisis Level Default: Follow

Schedule .

Applying Crisis Levels With an Aux Input

The second method of applying a Crisis Level to a Door is through an Aux Input. For more information

on Input/Output configuration, please see the section called “Input/Output Configuration”.

Once an Aux Input is setup to start a Crisis Level, that Input can be triggered by a button or a dry contact from some other system, such as a fire alarm. When the Input is triggered, only the Panel with the Aux Input configured will be placed into Crisis Mode. Initiating a Crisis Level through an Aux

Input does not change the state of the door, only the Crisis Level.

Warning

Once an Aux Input triggers a Crisis Mode, the only way to resume to normal schedule is through the Vicon Access Control software interface, or by having an additional Input with an Aux Input trigger that places the Door into Default: Follow Schedule.

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Chapter 16. Vicon Access Control

Override Features

This chapter will cover the various Override features in Vicon Access Control, including how to

Override a Door, an Output or an Elevator Floor through the software in real time.

Warning

Overrides are the highest level of state a Door, Output or Floor will obey. Overrides supersede

Holidays, OTRs, Crisis Levels and the Door Time Zones (with the exception of Override until next schedule).

Override Doors

This section covers how to Override a Door in Vicon Access Control using the Override Doors menu.

Overriding a Door can be done from any page in the software by clicking on the Override Doors button on the top right of the page (pictured below).

Click on the Override Doors icon to bring down the Override Doors menu. Here you will see all Sites in the system and the Doors attached to each Site. Only Doors that are online and connected to Vicon

Access Control will be shown; Doors that are offline will be grayed out.

Figure 16.1. Override Doors Menu

Clicking the checkbox next to a Site will select all Doors in that Site. Alternatively, you can select individual Doors. Once you have selected the Doors, the buttons on the right side can be used to manipulate the state of the Door instantaneously.

The Override Doors menu is divided into 3 sections, General , Override until resume and Override until next schedule .

General. The most common Override is the Pulse Unlock action, which will unlock a Door and then return to its normal schedule a moment later. The Resume action can be used on any type of

Door Override to return the Door to its normal schedule. When a Door is resumed, you will see the

Notification: Door has resumed from an overridden state .

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Vicon Access Control

Override Features

Override Until Resume. The 4 momentary overrides can be used to change the state of the Door

(lockdown, unlock, card, pin). Once the Door is overridden, it will remain in that state until the Door is resumed with the Resume button. In System Overview, you can see the Door state and if the Door is Overridden.

Override Until Next Schedule. These Overrides behave slightly differently from Override Until

Resume. These Overrides will change the Door state, and the Door will remain overridden until the

Door is scheduled to change state, at which point the Door will resume its normal schedule. Resuming the Door with the resume button will also change the Door state to its normal schedule.

Example: A company has a public Door that is unlocked 9-5, and card only after hours. It's a slow day and the manager decides to close up early. He browses to Vicon Access Control using his smart phone and does an Override until next schedule, with a Door state of Card Only. The Door will stay in this state until 5 PM that evening, when it would resume its normal schedule.

Note

Door Overrides can also be performed by configuring Triple Swipe Actions. This can be useful for a variety of situations, such as locking up early. For more information on triple swipe options,

please see Chapter 17, Triple Swipe Features .

Override Floors

This section covers how to Override an Elevator Floor in Vicon Access Control using the Override

Floors menu. Overriding a Floor can be done from any page in the software by clicking on the Override

Floors button on the top right of the page (pictured below).

Click on the Override Floors icon to bring down the Override Floors menu. Here you will see all

Sites in the system and the Elevators and Floors attached to each Site. Only Floors that are online and connected to Vicon Access Control will be shown; Floors that are offline will be grayed out.

Figure 16.2. Override Floors Menu

Clicking the checkbox next to a Site will select all Floors in that Site. Clicking on an Elevator will select all Floors attached to that Elevator. Alternatively, you can select individual Floors. Once you

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Vicon Access Control

Override Features have selected the Floors, the buttons on the right side can be used to manipulate the state of the Floor instantaneously.

The Override Floors menu is divided into 3 sections, General , Override until resume and Override until next schedule .

General. The Resume action can be used on any type of Floor Override to return the Floor to its normal schedule. When a Floor is resumed, you will see the Notification: Floor Override Disabled .

Override Until Resume. These Overrides can be used to change the state of the Floor (lockdown, unlock, card). Once the Floor is Overridden, it will remain in that state until the Floor is Resumed with the Resume button. In System Overview, you can see the Floor state and if the Floor is Overridden.

Override Until Next Schedule. These Overrides behave slightly differently from an Override Until

Resume. These Overrides will change the Floor state, and the Floor will remain overridden until the

Floor is scheduled to change state, at which point the Floor will resume its normal schedule. Resuming the Floor with the Resume button will also change the Floor state to its normal schedule.

Override Outputs

This section covers how to Override Outputs in Vicon Access Control. The process is very similar to

Overriding Doors. Overriding an Output can be done from any page in the software by clicking on the

Override Outputs button on the top right of the page (pictured below).

Click on the Override Outputs icon to bring down the Override Outputs Menu. Here you will see all

Sites in the system and available Outputs attached to each Site; Outputs connected to Panels that are offline will be grayed out.

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Vicon Access Control

Override Features

Figure 16.3. Override Outputs Menu

Clicking the checkbox next to a Site will select all Doors in that Site. Alternatively, you can select individual Outputs. Once you have selected the Output, the buttons on the right side can be used to manipulate the state of the Output instantaneously.

Activate. Changes the Output to an active state, also known as a closed state.

Deactivate. Changes the Output to an inactive state, also known as an open state.

Resume. Resumes the Output to its natural state (defined in Panel I/O configuration as normally closed or normally open).

Note

Output Overrides can also be performed by configuring Triple Swipe Actions. This can be useful for a variety of situations, such as locking up early. For more information on triple swipe options,

please see Chapter 17, Triple Swipe Features

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Chapter 17. Triple Swipe Features

Triple Swipe is a feature in Vicon Access Control where you can present a Credential to a Reader 3 times quickly and it will perform a pre-defined action. These actions include overriding the state of the

Door, triggering Outputs on the Panel and activating Alarm Interfaces. This chapter will cover these available options and common examples of how they are used in the field. Outputs that are triggered by Triple Swipe actions can also be wired into an Aux Input on the Panel for additional actions.

User Requirements to Use Triple Swipe

In order for a user to perform a Triple Swipe action, the Triple Swipe user attribute must be selected when adding or editing the user. The Supervisor user attribute is required when using Triple Swipe with high security Door Time Zones Dual Credential and Card and PIN. PIN credentials can activate

Triple Swipe actions by pressing '#' on the keypad 3 times after entering the PIN. For more information

on user attributes, see the section called “User Privileges ”.

List of Triple Swipe Options

This list contains the currently configurable Triple Swipe Actions. PRS panel models have a different set of triple swipe options; they are displayed in the following section. Only users/cards with the triple swipe user attribute will be able to perform a triple swipe. For more information on user attributes,

please see Chapter 12, User/Cardholder Configuration .

Table 17.1. Triple Swipe Features

Triple Swipe Actions

Activate Aux Output

Deactivate Aux Output

Toggle Aux Output

Pulse Aux Output

Activate Alarm Interface

Deactivate Alarm Interface

Brief Explanation

Activates the selected Output.

Deactivates the selected Output.

Toggles the selected Output (if the Output is activated, this action will deactivate the Output).

Activates the selected Output for about a second before deactivating it again.

Activates the Output that has an assigned function of Alarm

Interface for about a second before deactivating it again.

Deactivates the Output that has an assigned function of Alarm

Interface (if the interface is currently active).

Toggle Alarm Interface Activates the Output that has an assigned function of Alarm

Interface for about a second before deactivating it again.

Disengage Emergency Alarm If a Panel has an Input set as an Emergency Alarm, if the alarm is engaged, this Triple Swipe Action will reset the Panel to its normal state.

Override < Door Mode>

Override < Door Mode> With

Auto-Resume

This Triple Swipe Action will override the state of the Door depending on the selection you configure in the software. These

Door Overrides must be resumed from the software or with the Triple Swipe Action "Cancel Override". Modes include:

Lockdown, Card, Pin, Card or Pin, Card and Pin, Unlock, First

Card In.

This Triple Swipe Action will override the state of the Door depending on the selection you configure in the software. These

Door Overrides instruct the Door to Resume normal schedule when the Door Time Zone assigned to this Door is scheduled to change.

Can also be resumed from the software or with the Triple Swipe

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Triple Swipe Features

Triple Swipe Actions Brief Explanation

Action "Cancel Override". Modes include: Lockdown, Card, Pin,

Card or Pin, Card and Pin, Unlock, First Card In.

Override Toggle < Door Mode> This Triple Swipe Action will override the state of the Door depending on the selection you configure in the software. These

Door Overrides must be resumed from the software, with the Triple

Swipe Action "Cancel Override" or by performing a second Triple

Swipe which will "toggle" the state back to normal. Modes include:

Lockdown, Card, Pin, Card or Pin, Card and Pin, Unlock, First

Card In.

Cancel Override

Cancel Output Override

Resumes any Doors from an overridden state.

Resumes any Outputs from an overridden state.

Note

If you are using a keypad, you can configure up to 7 Triple Swipe Actions based on a key press after a Triple Swipe. You must press # 3 times after you have presented your credentials followed by the number corresponding to the action you wish to execute. You must press # one last time to execute the action.

Table 17.2. PRS Panel Triple Swipe Features

Triple Swipe Actions

No Action

Output Activate

Output Toggle

Output Deactivate

Output Pulse High

Output Pulse Low

Output Pulse Opposite

Output Activate Multiple

Output Deactivate Multiple

Output Toggle Multiple

Input Disable

Override < Door Mode>

Override < Door Mode> With

Auto-Resume

Brief Explanation

Actions are optional; an event will still be generated when input conditions are met and server side script triggers can still execute.

Activates an output, selectable via drop down list.

Toggle an output to the opposite state, selectable via drop down list.

Deactivate the selected Output, selectable via drop down list.

Pulse an Output to close, configure a delay and the duration of the pulse.

Pulse an Output to open, configure a delay and the duration of the pulse.

Pulse an Output to the opposite of its current state, configure a delay and the duration of the pulse.

Activate multiple outputs from a single input. Up to 5 outputs can be selected. Use the CTRL key when clicking Outputs from the list.

Deactivate multiple outputs from a single input. Up to 5 outputs can be selected. Use the CTRL key when clicking Outputs from the list.

Toggle multiple outputs from a single input. Up to 5 outputs can be selected. Use the CTRL key when clicking Outputs from the list.

Disable a selected input. Selectable from a drop-down list with delay and duration.

This Triple Swipe Action will override the state of the Door depending on the selection you configure in the software. These

Door Overrides must be resumed from the software or with the Triple Swipe Action "Cancel Override". Modes include:

Lockdown, Card, Pin, Card or Pin, Card and Pin, Unlock, First Card

In. Door and mode selectable from drop-down list

This Triple Swipe Action will override the state of the Door depending on the selection you configure in the software. These

Door Overrides instruct the Door to Resume normal schedule when the Door Time Zone assigned to this Door is scheduled to change.

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Triple Swipe Features

Triple Swipe Actions

Door Resume Override

Brief Explanation

Can also be resumed from the software or with the Triple Swipe

Action "Cancel Override". Modes include: Lockdown, Card, Pin,

Card or Pin, Card and Pin, Unlock, First Card In. Door and mode selectable from drop-down list

Resumes a Door from an overridden state. Selectable via dropdown list.

Door Set Crisis Level

Door Reset Crisis Level

Initiate crisis level on a door. Selectable via drop-down list for door and mode.

Set the crisis level back to default on the selected door. Selectable via drop-down list.

Door Disable Held Open Buzzer Temporarily disable a held open alarm/buzzer on the selected door. Selectable via drop-down list for door and duration (1-600 seconds).

Emergency Alarm Disengage Deactivates the emergency alarm function which will resume any override caused by the emergency alarm function.

Emergency Alarm (Silent) -

Unlock Doors

Emergency Alarm (Silent) -

Unlock Unprotected Doors

Activates the emergency alarm function. Readers will not beep

(silent). Will not exclude doors with the "Unlock on Emergency

Alarm" option disabled. Affected doors selectable via list.

Activates the emergency alarm function. Panel will not beep

(silent). Will exclude doors with the "Unlock on Emergency

Alarm" option disabled. Affected doors selectable via list.

Emergency Alarm - Sound

Emergency Alarm - Unlock

Doors

Activates the emergency alarm function. Panel will beep until the

Emergency Alarm Disengage function is activated . Will not affect door state.

Activates the emergency alarm function. Panel will beep until the Emergency Alarm Disengage function is activated. Will not exclude doors with the "Unlock on Emergency Alarm" option disabled. Affected doors selectable via list.

Emergency Alarm - Unlock

Unprotected Doors

Buzzer

Alarm Interface Activate

Alarm Interface Deactivate

Activates the emergency alarm function. Panel will not beep

(silent). Will exclude doors with the "Unlock on Emergency

Alarm" option disabled. Affected doors selectable via list.

Provides several options to deactivate reader buzzers or outputs configured as external buzzers. Buzzer will reactivate if another event activates the buzzer such as a door forced open.

Used to activate an output that is assigned as an alarm interface. In most cases this can be used to arm an alarm system.

Used to deactivate an output that is assigned as an alarm interface.

In most cases this can be used to disarm an alarm system.

Configuring Triple Swipe

As explained previously in this guide in this guide, Triple Swipe Actions are configured on the Reader tab of the Edit Door Screen.

To get to this screen:

1. On the Home Screen , scroll down to the section titled Hardware ; click on the Doors icon (pictured below).

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Triple Swipe Features

2. On the Doors screen, your configured Doors will be listed. Click the blue button next to the Door you'd like to configure.

3. On the Edit Door screen, you'll see 4 tabs. Click on the Reader tab, scroll down to the bottom of the Reader tab and you'll see the options for Triple Swipe Actions.

Figure 17.1. Reader Tab: Triple Swipe with Keypad Options

Triple Swipe Examples

This section contains real world examples of how Triple Swipe can be used by our dealers/end Users.

Arm/Disarm Alarm System. Many Users of our product use our system to Arm/Disarm their alarm systems. It's as easy as triple swiping a card on the way out of the office to arm the system, and doing the same on the way in the next day to disarm. For more information about interfacing with alarm

systems, please see Figure A.1, “Alarm Panel Interface”.

Close a Public Door Early. Some installations have Public Doors, Doors that are unlocked during a period of the day (9 am to 5 pm). If the Door needs to be closed early, you can Override it to Card

Only Until Next schedule. The Door will now be Card Only until the next day when it will resume its normal unlock schedule.

We can also accomplish the above via a Triple Swipe Action. Below are instructions for locking the

Door early, but also to tell the Door to Resume normal schedule the next day when it's scheduled to unlock.

1. Go to “Home/Hardware/Door Panels”.

2. Choose the Door you want to be able to lock early and click on the blue button (edit).

3. Click on either the Reader 1 or Reader 2 tab depending on which Reader you require this function to work.

4. Enable Triple Swipe by checking the check box.

5. From the Triple Swipe action drop-down menu; choose Override Auto-Resume Card then click

Save Reader at the bottom right.

6. Go to the “Home/Users”.

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Triple Swipe Features

7. On the General tab, go down the list checking the Triple Swipe option for the Users you would like to have this capability and click Save to the right of that User.

8. Update Panels.

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Chapter 18. System Overview

This chapter will cover the System Overview screen in Vicon Access Control and how it can be used to simplify actions, including updating Panels individually, placing Panels into Firmware Update Mode, viewing all Doors and Outputs in the system and viewing the status of Elevators and Floors.

The System Overview page can be accessed from any page in our software. You can simply click on the System Overview icon above the Notification bar on the right side where your Panel status is displayed.

Alternatively, you can navigate to System Manager using the following steps:

1. Access your Vicon Access Control system through your HTML5 browser of choice.

2. Log in using the Administrator account you created during the initial setup or provided to you by your dealer/installer.

3. On the Home Screen , scroll down to the section titled System ; click on the System Overview icon (pictured below).

Once on the System Overview screen, you'll see all the Partitions and Sites created in your system and each of the Panels connected to them, along:

• If the Panel is Online or Offline.

• If the Panel requires a Firmware Update.

Figure 18.1. System Overview Screen: Default View

You can use the button to expand each Panel to reveal the Doors/Floors associated with your

Panels. This will show if the Door/Floor is in an overridden state or following schedule, or if the Door

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System Overview is open or closed (if a Door contact is available). The Doors are color coded to show which of the 8

Door states the Door is currently in.

You can change your view in System Overview with the drop-down menu on the right side. Select

Doors to only view Doors in your system. Select Inputs to only view Inputs on your system. Select

Outputs to view only Outputs in your system. Select Elevators to view Elevators and Floors in your system.

To the right of each object in System Overview is a gear shaped icon . If you click on this icon, a dropdown menu with several options will appear. Depending on the type of object, the menu will have different options available. The following chart explains each of these objects and options.

Table 18.1. System Overview Menu Items

Menu Item Description

Update Panel

Edit Panel

Firmware Update Mode

View External Status

Report Time

Reset Users Anti-passback

Locations

Disconnect (for one minute)

Panel Object Menu Items

Performs a Panel update to that individual Panel. Useful for testing and troubleshooting.

Will open the Edit Panel screen for the selected Panel.

Places the Panel into firmware update mode.

Opens a new tab that will try to connect to the Panel http web interface. If a DNS server is not available or not aware of the Panel name, it may not resolve.

The Panel will report what it thinks the current time is. A

Notification will appear with the result.

The Panel will change the current location of any credentials to 'No area'.

The Panel will disconnect from the server and wait 1 minute before trying to reconnect.

Pulse Door

Resume

Report Aperio Version

Reset Aperio Device

Door Object Menu Items

Pulses the Door unlocked; works the same as the Pulse Unlock action in the Door Overrides menu.

Resumes the Door from an overridden state; works the same as the

Resume action in the Door Overrides menu.

Menu item is specific to Doors connected to Aperio Panels. A

Notification will be returned with the software version of the

Aperio Panel.

Menu item is specific to Doors connected to Aperio Panels. Will reset the Aperio device (if applicable).

Output Object Menu Items

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Menu Item

Resume Output

Resume Floor

System Overview

Description

Resumes the Output from an overridden state; works the same as the Resume action in the Output Overrides menu.

Floor Object Menu Items

Resumes the Floor from an overridden state; works the same as the

Resume action in the Floor Overrides menu.

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Chapter 19. Partition and Site

Configuration

This chapter will cover the software aspects of setting up Partitioning and Sites in Vicon Access

Control. If you're not entirely sure what a Partition is, please visit the section called “Partitions” prior

to reading this chapter.

The majority of complexity with Partitions is the result of how certain objects are shared across multiple Partitions, where as others are per Partition. The following chart might help give you an idea how these objects interact with Partitions.

Table 19.1. How Objects Interact With Partitions

Object Type

Time Zones (Door, User, Holiday, etc)

One Time Run Time Zones

Holidays

Sites

Access Privilege Groups

Door Panels

Doors

Elevators

Floors

Readers

Users

Administrators

Crisis Levels

Custom Fields

Partition

Per Partition

Per Partition

Per Partition

Per Partition

Per Partition

Single Partition by Site

Single Partition by Site

Single Partition by Site

Single Partition by Elevator

Single Partition by Site

Multiple Partitions

Multiple Partitions

Multiple Partitions

Multiple Partitions

Adding Partitions

Although the concepts behind Vicon Access Control Partitions are complex, the configuration is relatively simple and straightforward.

1. Access your Vicon Access Control system through your HTML5 browser of choice.

2. Log in using the Administrator account you created during the initial setup or provided to you by your dealer/installer.

3. On the Home Screen , scroll down to the section titled System ; click on the Partitions icon

(pictured below).

4. On the Partitions screen, you'll see the default Partition that is created by default. In a lot of cases a single Partition meets the needs of the system; however, if during your planning stage you (the installer or end User) decided that utilizing Partitions would benefit your deployment, click the

Add button on this screen.

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5. On the Add Partition screen, you'll have two text boxes to fill.

Table 19.2. Add a Partition

Text Box

Name

Description

Description

Unique name of your Partition. Accepts 4 to 255 characters.

Optional description of the Partition. Accepts 4 to 255 characters.

Figure 19.1. Add Partition Screen

6. Once you’ve filled the name and description of your Partition, click the Save button to create the

Partition. The next step is to create Sites associated with those Partitions.

Adding Sites and Areas

Adding Sites in VAX is similar to adding Partitions, as they go hand in hand with each other. If you're

not entirely sure what a "Site" is please see the section called “Sites”.

1. Access your Vicon Access Control system through your HTML5 browser of choice.

2. Log in using the Administrator account you created during the initial setup or provided to you by your dealer/installer.

3. On the Home Screen , scroll down to the section titled System ; click on the Sites and Areas icon

(pictured below).

4. On the Sites and Areas screen, you'll see the default Site named Default Site , as with Partitions; small deployments generally only use one Site.

5. If your deployment requires more than one Site, or will be using multiple Partitions, you'll need to add more Sites. Click the Add button on this page. On the Add Site screen, you'll have several fields to fill.

Table 19.3. Add a Site

Text Box/Option

Name

Description

Time Zone

Partition

Description

Unique name of your Site. Accepts 4 to 255 characters.

Optional description of the Site. Accepts 4 to 255 characters.

The local time zone that Site resides in.

Select the Partition you wish that Site to reside in.

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6. Once you've filled the required fields, click the Save button to create the Site.

7. After you’ve added your Sites and Areas you'll likely want to add your Panels

; please see the section called “Adding a Panel to Vicon Access Control”.

8. When editing a Site, you'll have several options not available when adding a Site. The following section will cover those additional options.

Edit Sites and Areas: Areas

Areas are created and assigned to Doors so the system can know which readers grant access to which areas. Primarily used for Anti-passback and User location tracking (Muster Report). To add additional areas:

1. On the Edit Site screen, click on the Areas tab.

2. On the Areas tab, enter a name for your new area and click the Add Area button on the right side.

Note

The default area 'No Area' cannot be deleted.

You have now successfully added an Area to Vicon Access Control.

Figure 19.2. Adding an Area

For more information on Anti-passback, please see Chapter 21, Areas and Anti-Passback .

Edit Sites and Areas: Card Formats

Vicon Access Control supports a variety of card formats. The use of third party card formats (any format other than Vicon 42 bit) requires that the Multicard feature be enabled by your Vicon Access

Control license. If you are in a trial period, Multicard will be enabled by default. If your license does

not have multi card enabled, and you believe it is required, please see Chapter 4, Software Licensing

.

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Partition and Site Configuration

Card formats are configured at the Site level, it can also be overridden on a per Panel basis. In the case of overlapping formats you may need to specify your preferred format.

1. On the Edit Site screen, click on the Card Formats tab.

2. On the Card Formats tab, you can review the current formats. Specify you're preferred format where required.

3. Click the Save button on the bottom right once you've made any changes.

Figure 19.3. Card Formats

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Chapter 20. Administrators and

Privileges

This chapter will cover how to add additional Administrator Accounts ; the definitions of the privileges that can be assigned to these Administrators and a couple examples of how these accounts can be useful. Administrator accounts are especially useful with multiple Partitions, for more

information about Partitions, please see the section called “Concepts” and Chapter 19, Partition and

Site Configuration

.

Adding an Administrator Account

1. Access your Vicon Access Control system through your HTML5 browser of choice.

2. Log in using the Administrator account you created during the initial setup or provided to you by your dealer/installer.

3. On the Home Screen , scroll down to the section titled System ; click on the Administrators icon

(pictured below).

4. On the Administrators Screen , you'll see the initial Administrator account that was created during the initial setup. Click the Add button on this screen.

You are presented with two sections to fill. Administrator Options and Partition Access and

Privileges . First lets go over the Administrator options and what they are.

Table 20.1. Add an Administrator: Options

Text Box/Drop-down Menu/

Check Box

Authentication

Username

First Name

Last Name

System Admin

Password

Confirm Password

Description

The authentication of the Administrator account, options are

Local and LDAP (if LDAP is configured; see the applicable chapter in our Tech Guide)

Unique User name (email address) of the Administrator. Accepts

5 to 255 characters.

Administrators first name. Accepts 2 to 64 characters.

Administrators last name. Accepts 2 to 64 characters.

This checkbox dictates if the Administrator is a System Admin .

Actions Requiring System Admin are covered in the privileges section.

Administrators password. Accepts 6 to 16 characters.

Administrators password. Accepts 6 to 16 characters.

Privileges dictate what an Administrator may do within a Partition. An Administrator may have privileges across multiple Partitions, however some actions are limited to only System Admins , and will not be accessible to normal Administrators regardless of Partition privileges. These are options that affect multiple Partitions or operate on a global scale.

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Note

Administrators with the System Admin checked are not bound by Partition permissions; they have unlimited access to all aspects of the system.

Table 20.2. Actions Requiring System Administrator

Action

Managing Administrators

Managing Crisis Levels

Managing Email Settings

Managing Custom Fields

Managing Licensing

Managing Partitions

Notification/Administrator

Activity Reporting

Brief Explanation

Non-system Administrators may not create additional

Administrator accounts, the initial Administrator is a system admin.

Non-system Administrators may initiate Crisis Levels within their Partition, however they cannot change the names/properties of Crisis Levels.

Non-system Administrators cannot change Email/SMTP settings under Home/System Settings.

Non-system Administrators cannot add custom fields, however they can enter custom field values using with the Users they have access to through the administrative privilege "Manage Users".

Non-system Administrators cannot make modifications to the

Vicon Access Control license.

Non-system Administrators cannot make modifications or add

Partitions.

Non-system Administrators cannot run reports on Notifications or Administrator logs under Home/Reporting. Access to User and Door reports can be given to non-system Administrators through the administrative privilege "Reporting".

5. The second part of adding an Administrator is assigning Partition Access and Privileges .

Using the Partition drop-down menu you can give an Administrator permissions across multiple

Partitions. These privileges only apply to non-system Administrators. The following table lists these permissions and a brief explanation.

Table 20.3. Assignable Administrator Permissions

Permission Name

Manage Access Privilege Groups

Manage Cameras and Integration

Brief Explanation

Allows the Administrator to manage/add Access Privilege

Groups within the assigned Partitions.

Allows the Administrator to manage/add camera systems within the assigned Partitions and allow the administrator to add/edit associations between cameras and Doors/

Elevators.

Manage Device Holiday Groups

Manage Door Holiday Groups

Allows the Administrator to manage/add Device Holiday

Groups within the assigned Partitions. These Groups are used for IO-Boards.

Allows the Administrator to manage/add Door Holiday

Groups within the assigned Partitions.

Manage Door Holiday TimeZones Allows the Administrator to manage/add Door Holiday

Time Zones within the assigned Partitions.

Manage Door TimeZones Allows the Administrator to add/schedule Door Time

Zones within the assigned Partitions.

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Administrators and Privileges

Permission Name

Manage Doors

Manage Elevators

Brief Explanation

Allows the Administrator to add/edit all aspects of Doors and Readers within the assigned Partitions.

Allows the Administrator to add/edit all aspects of

Elevators and Floors within the assigned Partitions.

Manage Floor Holiday Groups Allows the Administrator to edit/add Floor Holiday Groups within the assigned Partitions.

Manage Door Holiday TimeZones Allows the Administrator to manage/add Floor Holiday

Time Zones within the assigned Partitions.

Manage Door TimeZones

Manage Input Holiday TimeZones Allows the Administrator to manage/add Input Holiday

Time Zones within the assigned Partitions. Used with IO-

Boards.

Manage Input TimeZones

Allows the Administrator to add/schedule Floor Time

Zones within the assigned Partitions.

Manage Holidays

Allows the Administrator to add/schedule Input Time

Zones within the assigned Partitions. Used with IO-Boards.

Allows the Administrator to add Holidays and assign them to User Holiday Groups and Door Holiday Groups within the assigned Partitions.

Manage OneTimeRun TimeZones Allows the Administrator to add/edit One Time Run Time

Zones and assign them to Doors within the assigned

Partitions.

Manage Output Holiday TimeZones Allows the Administrator to manage/add Output Holiday

Time Zones within the assigned Partitions. Used with IO-

Boards.

Manage Output TimeZones

Manage Panels

Allows the Administrator to add/schedule Output Time

Zones within the assigned Partitions. Used with IO-Boards.

Allows the Administrator to edit all aspects of Door Panels within the assigned Partitions, and the ability to add new

Door Panels.

Manage Sites

Manage User Holiday Groups

Allows the Administrator to add additional Sites and assign them to Partitions they have permission in.

Allows the Administrator to manage/add User Holiday

Groups within the assigned Partitions.

Manage User Holiday TimeZones Allows the Administrator to manage/add User Holiday

Time Zones within the assigned Partitions.

Manage User TimeZones Allows the Administrator to manage/add User Time Zones within the assigned Partitions.

Manage Users

Reporting Configuration

Allows the Administrator to edit Users and add Users to

Access Privilege Groups and/or assigned Partitions.

Allows the Administrator to run system configuration reports within their Partitions.

Reporting Alerts

Reporting DoorActivity

Reporting FloorActivity

Allows the Administrator to access the Alert Monitoring screen for filtering and monitoring of live events within their Partitions.

Allows the Administrator to run Door activity reports on

Doors within their Partitions.

Allows the Administrator to run Floor activity reports on

Elevators/Floors within their Partitions.

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Administrators and Privileges

Permission Name

Reporting IO

Reporting Muster

Brief Explanation

Allows the Administrator to run Input and Output activity reports on IO-Board Inputs/Outputs within their Partitions.

Allows the Administrator to run Muster report on sites within their Partitions.

Reporting UserActivity

Reporting UserList

Allows the Administrator to run User activity reports on

Users associated with Access Privilege Groups within their

Partitions.

Allows the Administrator to generate and export a Userlist of the Users associated within their Partitions.

Special Permissions: Override Door Allows the Administrator to override Doors in their assigned Partitions using the override Doors quick dropdown menu, or through system overview.

Special Permissions: Override Floor Allows the Administrator to override Floors in their assigned Partitions using the override Floors quick dropdown menu, or through system overview.

Special Permissions: Override Output Allows the Administrator to override Outputs in their Door

Panels within their assigned Partitions using the override

Outputs quick drop-down menu.

Special Permissions: Pulse Door Allows the Administrator to Pulse doors to unlock momentarily in their assigned Partitions using the override Doors quick drop-down menu, or through system overview.

Special Permissions: Update Panel Allows the Administrator to update Door Panels within their Partitions using the update Panels button or through system overview.

Special Permissions: View Cameras Allows the Administrator to view any live or historical camera views for any cameras assigned to their Partitions.

Special Permissions: View Status Allows the Administrator to see the system overview screen, including Panel and Door status on Panels and

Doors assigned to their Partitions.

6. After selecting the permissions, you can now click Save to add the Administrator. You can now login to the account you've created and verify that the permissions are as expected. If making changes to an Administrator account that is logged in, the Administrator may need to log out and log in for the changes to take affect.

Tip

There are Select All and Select None buttons on the top right of this screen for quickly assigning administrator permissions.

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Administrators and Privileges

Figure 20.1. Add Administrator

Administrator Examples

Depending on which permissions you give an administrator, the amount of icons and sections of the software they can access will be different. This section will show a couple examples of how these permissions can be used to help end users of the system be more efficient.

Example: Secretary

After the system is commissioned, the security integrator hands over an Administrator account to the organization that purchased the system. The security staff gives an Administrator Account to the secretary at the front desk with the following permissions:

• Manage Access Privilege Groups

• Manage Users

• Reporting User Activity

• Update Panel

• View Status

Once the new Administrator logs in, he or she will only see icons based on their Administrator permissions. This administrator will be allowed to change/add Users, change which doors they have access to via Access Privilege Groups, run User Activity Reports and Update Panels whenever she/ he makes changes. The view status privilege will allow the Administrator to see any notifications if they are logged in and see if any controllers are offline.

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Administrators and Privileges

Figure 20.2. Administrator With Limited Permissions

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Chapter 21. Areas and Anti-Passback

This chapter covers the configuration of Anti-Passback in VAX. This feature is available in version

2.7 or above and is only supported on select Panel models.

Anti-passback is a feature that will prevent a Credential (card/fob/PIN) from being used twice to gain access to an area without exiting the monitored area first. VAX supports Global and Local antipassback.

Local anti-passback: Works on a per controller basis operating with just two areas (in and out). Can operate without the VAX server.

Global anti-passback: Works across multiple controllers, required when there are more than one entrance to an area or when areas are nested inside areas such as multi level parking structures. Requires the VAX server be available in order for user locations to be updated between controllers.

Note

Anti-passback will be abbreviated to 'APB' for the remainder of this chapter.

Hardware

This section will outline hardware requirements for anti-passback.

• Panel must be a Single-door Panel, no motion (VAX-1D) or Two Door Controller (VAX-2D). Other

Panel models do not support this feature.

• If a Panel must make anti-passback decisions, it will require a Memory Module . Please see the following section on the APB Memory Module.

• VAX will need to be at least Version 2.1.50 for Local anti-passback. 2.7 for Global anti-passback.

• Each Site may not have more than 4 different Site Codes/Facility for anti-passback to function fully.

PINs do not contribute to this limit.

APB Memory Module

In order for a controller to make anti-passback decisions, it must have a Memory Module installed.

Panels without a memory module will be unable to raise anti-passback violations but can report to the server when a User enters an Area, which can be forwarded to other Panels assigned to the same Areas.

Hardware Specifications:

• Memory Size: 512KB

• Power Indicator LED

• Part#: APB-MEM

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Areas and Anti-Passback

Memory Module Installation

The APB Memory Module is inserted into port P21 with the notched corner of the module to the upper left when facing the Panel directly so that the notch goes around the lower right corner of the LCD screen. Ensure that all pins are securely seated into the socket and that none are bent.

Warning

The memory module should only be inserted into port 21 on a controller when the controller is not powered otherwise damage may occur to the module.

Figure 21.1. Memory Module Installed

Anti-passback Software Configuration

There are three main components for configuring APB. This section will cover all of them.

• Areas: Created and assigned to doors so the system can know which readers grant access to which areas and what area a user should be in before being granted access to another area.

• APB Settings: Site level APB configuration. Can be overridden at the panel level.

• APB Status: Status screen that gives you an overview of where Users are in the system, which areas they were in, last activity, etc.

Configuring anti-passback should be done in the following order:

• Add any required Areas

• Configure Site level APB settings

• Assign Areas and enable APB on any Doors requiring APB

• Test and monitor APB status

Adding Areas

Areas are a configuration item used with APB. At least one Area should be created in order to configure

APB. To add an Area:

1. Access your Vicon Access Control system through your HTML5 browser of choice.

2. Log in using the Administrator account you created during the initial setup or provided to you by your dealer/installer.

3. On the Home Screen , scroll down to the section titled System ; click on the Sites and Areas icon

(pictured below).

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Areas and Anti-Passback

4. On the Sites and Areas screen, you'll see any sites you've created. Click the blue button (advanced settings) next to the Site you'll be using APB with.

5. On the Edit Site screen, click on the Areas tab.

6. On the Areas tab, enter a name for your new area and click the Add Area button on the right side.

Note

The default area 'No Area' cannot be deleted.

You have now successfully added an Area to VAX, and can continue configuring APB.

Figure 21.2. Adding an Area

Anti-Passback Configuration

APB specific settings such as Timeout, Soft APB and Expiry are configured at the Site level. Any

Doors attached to panels on the Site will adhere to these settings, but can be overridden on the APB tab of the Edit Door screen.

1. On the Home Screen , scroll down to the section titled System ; click on the Sites and Areas icon

(pictured below).

2. On the Sites and Areas screen, you'll see any sites you've created. Click the blue button (advanced settings) next to the Site you'll be using APB with.

3. On the Edit Site screen, click on the APB tab.

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4. Configure the following settings based on the requirements of the Site. If you have some Doors that require different settings compared to the majority of Doors on the Site, you can individually set these same settings from the Edit Door screen.

Table 21.1. Anti-passback Configuration Items

Configuration Item Description

Auto Expire Daily Enable if you require the User Areas on the site to reset at a specific time each day. Enable and select an hour of the day when Users on the Site will reset to 'No Area'.

APB Timeout The amount of time (in minutes) after a User is granted access to an area that the User will be allowed through the Door/Gate without raising an APB violation. APB Timeout is accurate within +/= 9 minutes. Supports 30 to 2550 minutes.

Ignore Door Contact If checked, APB will ignore the Door contact. A Credential presentation will count as the User moving through to the configured Area. If unchecked, a

User Credential presentation will only count as moved to the configured Area if the Door contact detects the Door opening.

Soft Anti-passback When checked, APB violations will be reported, but access will be granted.

If unchecked, an APB violation results in the User being denied access.

Exclude

Supervisor Users

Users with the User Privilege "Supervisor" will be exempted from APB violations.

Figure 21.3. APB Settings

Click on the Save button once configuration is complete.

Assigning Areas to Readers

This section will demonstrate how to activate APB on a Door and assign each reader to an Area.

1. On the Home Screen , scroll down to the section titled Hardware ; click on the Doors icon (pictured below).

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2. On the Doors screen, you'll see any Doors you've already configured listed here. Click the blue button next to the Door you'd like to configure APB on.

3. On the Edit Door screen, you'll see 5 tabs. Click on the Areas tab. The configuration items on this screen are explained below:

Table 21.2. Anti-passback Configuration Items

Configuration Item Description

Reader 1 Grants Access to Area The Area that Reader 1 grants access to. Select a custom Area or 'No Area'.

Reader 2 Grants Access to Area The Area that Reader 2 grants access to. Select a custom Area or

'No Area'. If there is no Reader 2, an area should still be selected.

Enable Anti-Passback Selecting this option will enable Anti-Passback. Doors without

Panels with Memory Modules will report User Area location changes when enabled but will not make APB decisions.

Override Sites APB Settings Select if APB settings on this Door should be different than the

APB settings defined on the Edit Site screen.

Figure 21.4. Areas Tab on Edit Door

4. Click on the Save button once configuration is complete.

5. Panels should be updated after these changes. You can now begin testing and monitoring APB.

APB Status and Violations

This section will outline the monitoring options for APB and how violations work.

Most monitoring of APB can be done from the APB Status screen.

1. On the Home Screen , scroll down to the section titled Day To Day ; click on the APB Status icon

(pictured below).

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2. The APB Status page will be displayed. Here you can view live status of what Areas Users are currently in. If a User is in the area 'No Area' they will not be displayed here.

Figure 21.5. APB Status Screen

This screen will automatically refresh every few seconds; the refresh timer can be adjusted using the gear icon above the user location grid. You can toggle which areas are displayed via the list on the left side.

Reset User Anti-passback Locations

In some circumstances it may be necessary to reset the location of a User. This can occur if a User tailgated into an Area or was unable to read out of an area. There are several ways to reset the location of a User. You can reset the entire Site, an individual User or a single Door Controller. This section will outline these methods.

Note

When a User has its location reset, the User will not raise violations on the next valid card. Be wary of resetting locations when utilizing nested Areas (Areas inside Areas).

• Reset Individual User: On the APB Status screen, click the blue gear icon to the right of any User.

From the context menu, you can select 'Reset User's Location' to reset the User. You can also reset the User from the Anti-passback tab of the Edit User screen (if the context menu disappears, this is due to the list being refreshed based on the refresh timer).

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• Reset All Site Locations: On the APB Status screen, you can click the gear icon next to any Site name on the left side of the screen. From the context menu, you can select 'Reset All Site Locations' to reset all User locations of Users currently located in any Areas on the selected Site.

• Auto Expire Daily: If required, an individual Site can be configured to reset all User locations at

a specific hour of the day. See the section called “Anti-Passback Configuration” for configuration

options.

APB Violations

An APB violation occurs when a User attempts to enter an Area they are already in or attempt to enter a nested Area without entering the previous Area.

By default, an APB violation will result in the User being denied access. If Soft Anti-passback is enabled, a violation will be raised but the User will be granted access to the Area.

APB violations can be configured to send an email and/or trigger a camera view. For more information,

please see the section called “Email Notifications”.

Figure 21.6. APB Violations

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Chapter 22. Mantrap Configuration

This chapter covers the configuration of Mantraps in Vicon Access Control. This feature is available in version 2.3+ and is only supported on select Panel models and may require additional wiring in order to function.

Mantrap (also called air lock or access control vestibule) is commonly used in high security areas where a cardholder enters an enclosed space between two (or more) doors. When the first door is opened or unlocked, the second door will receive a signal from the opened door instructing it not to open or unlock. The second door will not allow passage through until the first door is closed. This works in reverse as well.

Mantrap Hardware Setup

Mantrap configuration is supported by Single-Door Panels (2 x VAX-1D) and Two-Door Panels (1 x VAX-2D).

VAX-1D Configuration : This setup requires both Panels with doors in the mantrap to have 1

Available Output and 1 Available Input. An Output from each Panel will connect to an Input on the other Panel in the Mantrap configuration. Please see the diagram below.

Figure 22.1. VAX-1D Mantrap

Once the above diagram has been implemented, use the following steps to configure the Input/Outputs.

1. Access your Vicon Access Control system through your HTML5 browser of choice.

2. Log in using the Administrator account you created during the initial setup or provided to you by your dealer/installer.

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3. On the Home Screen , scroll down to the section titled Hardware ; click on the Panels icon (pictured below).

4. Click the blue button (Advanced Settings) next to the Panel you'd like to configure.

5. On the Edit Panel screen, you'll see 4 tabs. Click the I/O tab. We can now configure the Input that will signal the door not to open or grant access, and the Output that will signal the other door that the door on this Panel is open or unlocked.

6. Select the Input that will be receiving a signal from the Panel when another Door in the Mantrap configuration is unlocked or open. Change the Function drop-down menu to "Door Prevent

Unlock".

7. Select the Output the Panel that will be signaling the other Panel. Change the Function drop-down menu to "Door Unlocked or Open".

8. Your I/O screen should look very similar to the example below:

9. Press the Save button on the bottom of the screen. Perform a Panel Update and begin testing.

Repeat this process on any additional Panels that will be participating in the Mantrap.

VAX-2D Configuration : This setup does not require any additional Inputs or Outputs to function when using a Two-Door Panel. We only need to configure a software setting in order for both doors to behave in the same manner as two Single-Door controllers linked together.

Once both Doors have been added to the Panel, use the following steps to enable Mantrap functionality.

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Mantrap Configuration

1. On the Home Screen , scroll down to the section titled Hardware ; click on the Doors icon (pictured below).

2. On the Doors screen, you'll see any Doors you've already configured listed here. Click the blue button next to one of the Doors that will be using the Mantrap.

3. On the Edit Door screen, you'll see 5 tabs. Click on the Options tab.

4. On the Options tab there will be a check box labeled "Prevent Unlock if Paired Door Open". Ensure it is checked.

5. Press the Save button on the bottom of the screen. Perform a Panel Update and begin testing.

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Chapter 23. Reporting

This chapter will be an overview of the various reporting features in Vicon Access Control. These reports can be useful for tracking Users, Doors, Floors, past Notifications and Administrators. Each section in this chapter will cover one of the items in the reporting category on the Home page.

Table 23.1. VAX Reports

Administrative Log Report

Door Activity Report

User List Report

Muster Report

Input Activity Report

Action Plan Activity Report

User Activity Report

Floor Activity Report

Notifications Report

Configuration Reports

Output Activity Report

Time Tracking Report

Figure 23.1. Reporting Icons

Administrative Log

This section covers what the Administrative Log is, and how to run it in Vicon Access Control.

The Administrative Log is a report used for tracking the activities of other Administrators in Vicon

Access Control. This report allows you see what settings other Administrators have changed, and when the Administrator made that change. Options for exporting the report are also available.

Note

Only Administrator accounts with the System Admin privilege will have access to run this report.

For more information on system admin privileges, please see Chapter 20, Administrators and

Privileges .

Use the following steps to run an Administrator Log report:

1. On the Home Screen , scroll down to the section titled Reporting ; click on the Administrative

Log icon (pictured below).

2. Once on the Administrative Log screen, you'll have 3 sections to populate:

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Reporting a.

Date Range. Select the Start Time and Stop Time you'd like to run the report against. The

Date Picker Widget will appear. Use the calendar and time picker to select the date & time to start/stop the report.

You can also select which Time Zone the exported report will be converted to. This is useful when parts of your deployment are in different time zones.

Figure 23.2. Date Picker Widget

b.

Administrators. Select the Administrators you'd like to run the report against. You can select more than one at a time, or just an individual Administrator.

c.

Output. Choose the Output format of the report. Inline (results displayed in web browser) is the default. CSV and HTML can also be selected.

3. Once you've filled the required fields, you can now click Run Report on the bottom of the page.

You'll be taken to the results of the report.

If you'd like to change the parameters of the report, you can switch back to the Parameters by clicking the Gear icon. You can refresh the results of the report with the refresh button. You can export the report from the inline results using the export button.

Note

Depending on the size of the report, it may take several minutes to generate.

User Activity

This section covers what the User Activity Report is, and how to run it in Vicon Access Control.

This report allows you see what Doors, Floors and Readers a User account has been in contact with, including access granted and access denied. Options for filtering, sorting and exporting the report are also available.

Note

Administrators who are not system admins will require the Reporting User Activity

Administrator privilege turned on; only Users in that Partition will be visible to the Administrator.

For more information on Administrator Privileges, please see Chapter 20, Administrators and

Privileges .

Use the following steps to run a User Activity Report:

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1. On the Home Screen , scroll down to the section titled Reporting ; click on the User Activity icon

(pictured below).

2. Once on the User Activity screen, you'll have 5 sections to populate.

a.

Date Range. Select the Start Time and Stop Time you'd like to run the report against. The

Date Picker Widget will appear. Use the calendar and time picker to select the date & time to start/stop the report.

You can also select which Time Zone the exported report will be converted to. This is useful when parts of your deployment are in different time zones.

Figure 23.3. Date Picker Widget

b.

Users. Select the Users you'd like to run the report against. You can select more than one at a time, or just an individual User. The search bar can be used to find Users quickly.

c.

Notification Types. You can filter which notifications appear in the report in this section. All notification types are selected by default. You can filter Access Denied, Anti-passback violations and many other filters.

Figure 23.4. Notification Types

d.

Sorting. You can configure how the results of the report will be sorted. Default is Time

Descending. You can sort by multiple factors simultaneously.

Figure 23.5. Sorting

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Reporting e.

Output. Choose the Output format of the report. Inline (results displayed in web browser) is the default. CSV and HTML can also be selected.

3. Once you've filled the required fields, you can now click Run Report on the bottom of the page.

You'll be taken to the results of the report.

If you'd like to change the parameters of the report, you can switch back to the Parameters by clicking the Gear icon. You can refresh the results of the report with the refresh button. You can export the report from the inline results using the export button.

Note

Depending on the size of the report, it may take several minutes to generate.

Information that is presented on exported User Activity Reports includes the following:

• Time: The date & time of the event.

• Site: The Site the event occurred on.

• User: The first and last name of the User the event is associated with.

• Card Number: The Credential (PIN or Card) that the User used with the event.

• Device 1: The Reader or Floor the event occurred on.

• Device 2: The Door or Elevator attached to Device 1.

• Message: Additional information about the event, such as Access Granted/Access Denied, the User,

Credential, Reader or Floor.

Door Activity

This section covers what the Door Activity Report is, and how to run it in Vicon Access Control.

The Door Activity Report is used for tracking the activities of Doors in Vicon Access Control. This report allows you see what Doors have been doing, when they were opened, when they were unlocked and what Users were granted access or denied to these Doors. Options for exporting the report are also available.

Note

Administrators who are not system admins will require the Reporting Door Activity

Administrator privilege turned on; only Doors attached to Panels in that Partition will be visible

to the Administrator. For more information on Administrator privileges, please see Chapter 20,

Administrators and Privileges .

Use the following steps to run a Door activity report:

1. On the Home Screen , scroll down to the section titled Reporting ; click on the Door Activity icon

(pictured below).

2. Once on the Door Activity screen, you'll have 5 sections to populate.

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Reporting a.

Date Range. Select the Start Time and Stop Time you'd like to run the report against. The

Date Picker Widget will appear. Use the calendar and time picker to pick the date & time to start/stop the report.

You can also select which Time Zone the exported report will be converted to. This is useful when parts of your deployment are in different time zones.

Figure 23.6. Date Picker Widget

b.

Doors. Select the Doors you'd like to run the report against. You can select more than one at a time, or just an individual Door. The search bar can be used to find Doors quickly.

c.

Notification Types. You can filter which notifications appear in the report in this section.

All notification types are selected by default. You can filter Door Forced open, held open and many other filters.

Figure 23.7. Notification Types (more available)

d.

Sorting. You can configure how the results of the report will be sorted. Default is Time

Descending. You can sort by multiple factors simultaneously.

162

Figure 23.8. Sorting

Reporting e.

Output. Choose the Output format of the report. Inline (results displayed in web browser) is the default. CSV and HTML can also be selected.

3. Once you've filled the required fields, you can now click Run Report on the bottom of the page.

You'll be taken to the results of the report.

If you'd like to change the parameters of the report, you can switch back to the Parameters by clicking the Gear icon. You can refresh the results of the report with the refresh button. You can export the report from the inline results using the export button.

Note

Depending on the size of the report, it may take several minutes to generate.

Information that is presented on exported Door Activity Reports includes the following:

• Time: The date & time of the event.

• Site: The Site the event occurred on.

• Door: The name of the Door the event is associated with.

• Reader: The Reader the event is associated with.

• User: If a User is associated with the event, the first name and last name will be displayed here.

• Card Number: If a Credential was involved with the event, it will be displayed here.

• Message: Additional information about the event, such as Access Granted/Access Denied, the User,

Credential, Reader and Floor.

Note

Overrides, exit buttons, OTRs will not have an entry in the Reader, User and Card Number category.

Floor Activity Report

This section covers what the Floor Activity Report is, and how to run it in Vicon Access Control.

The Floor Activity Report is used for tracking the activities of Floors in Vicon Access Control. This report allows you see what Floors have been doing, when they were accessed, and what Users were granted access or denied to these Floors. Options for exporting the report are also available.

Note

Administrators who are not system admins will require the Reporting Floor Activity

Administrator privilege turned on; only Floors attached to Panels in that Partition will be visible

to the Administrator. For more information on Administrator Privileges, please see Chapter 20,

Administrators and Privileges .

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Reporting

Use the following steps to run a Floor activity report:

1. On the Home Screen , scroll down to the section titled Reporting ; click on the Floor Activity icon

(pictured below).

2. Once on the Floor Activity screen, you'll have 5 sections to populate.

a.

Date Range. Select the Start Time and Stop Time you'd like to run the report against. The

Date Picker Widget will appear. Use the calendar and time picker to pick the date & time to start/stop the report.

You can also select which Time Zone the exported report will be converted to. This is useful when parts of your deployment are in different time zones.

Figure 23.9. Date Picker Widget

b.

Floors. Select the Floors you'd like to run the report against. You can select more than one at a time, or just an individual floor. The search bar can be used to find Floors quickly.

c.

Notification Types. You can filter which notifications appear in the report in this section.

All notification types are selected by default. You can filter Access Denied, Floor Overridden and many other filters.

Figure 23.10. Notification Types (more available)

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Reporting d.

Sorting. You can configure how the results of the report will be sorted. Default is Time

Descending. You can sort by multiple factors simultaneously.

Figure 23.11. Sorting

e.

Output. Choose the Output format of the report. Inline (results displayed in web browser) is the default. CSV and HTML can also be selected.

3. Once you've filled the required fields, you can now click Run Report on the bottom of the page.

You'll be taken to the results of the report.

If you'd like to change the parameters of the report, you can switch back to the Parameters by clicking the Gear icon. You can refresh the results of the report with the refresh button. You can export the report from the inline results using the export button.

Note

Depending on the size of the report, it may take several minutes to generate.

Information that is presented on exported Floor Activity Reports includes the following:

• Time: The date & time of the event.

• Site: The Site the event occurred on.

• Elevator: The name of the Elevator the event is associated with.

• Floor: The name of the Floor the event is associated with.

• User: If a User is associated with the event, the first name and last name will be displayed here.

• Card Number: If a Credential was involved with the event, it will be displayed here.

• Message: Additional information about the event, such as Access Granted/Access Denied, the User,

Credential, Reader and Floor.

Note

Overrides and OTRs will not have an entry in the User and Card Number category.

User List

This section covers what the User List report is, and how to run it in Vicon Access Control.

The User List Report is used to view all Users in the system (that you have permission to view). This includes Custom Fields, Permissions, Access Groups and more. Options for exporting the report are also available.

Note

Administrators who are not system admins will require the Reporting User List Administrator privilege turned on. Only Users in that Partition will be visible to the Administrator in the User

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Reporting

List. For more information on Administrator Privileges, please see Chapter 20, Administrators and Privileges .

Use the following steps to run the User List Report:

1. On the Home Screen , scroll down to the section titled Reporting ; click on the User List icon

(pictured below).

2. Once on the User List screen, you'll have 4 sections to populate.

a.

User List Options. Optional information can be selected to be included in the report results.

Table 23.2. Anti-Passback Configuration Items

User List Option

Include Permissions

Include Custom Fields

Include Access Groups

User Expiry

Description

Permissions such as Triple Swipe, First Card In and Auto

Opener will be included in the output of the report if selected.

Custom fields will be included in the output of the report if selected. Will result in slower query.

The name of any Access Privilege Groups users are a part of what will be included in the output of the report if selected.

Will result in slower query.

Allows you to filter Expired, Active or all users. All Users is selected by default.

Figure 23.12. User List Options

b.

Filtering. You can further filter which Users appear in the report results here.

Table 23.3. Anti-Passback Configuration Items

User List Filter

Partition

Access Group

Custom Field

Description

Check and select a Partition to filter the report to only include users in the selected Partition.

Check and select an Access Group to filter the report to only include users in the selected Access Group.

Check and select a custom field. You can set the filter to 'Starts

With', 'Ends With', 'Contains' or 'Equals'. Fill in a custom field value to filter the report to only include Users that have the custom field based on your filter.

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Reporting

Figure 23.13. User List Filtering

c.

Sorting. You can configure how the results of the report will be sorted. Default is First Name,

Last Name, Card number. You can sort by multiple factors simultaneously.

Figure 23.14. Sorting

d.

Output. Choose the Output format of the report. Inline (results displayed in web browser) is the default. CSV and HTML can also be selected.

3. Once you've filled the required fields, you can now click Run Report on the bottom of the page.

You'll be taken to the results of the report.

If you'd like to change the parameters of the report, you can switch back to the Parameters by clicking the Gear icon. You can refresh the results of the report with the refresh button. You can export the report from the inline results using the export button.

Note

Depending on the size of the report, it may take several minutes to generate.

Notifications Report

This section will cover what the Notifications Report is and how to run it in Vicon Access Control.

The Notifications Report is used to view previous Notifications, such as Panels connecting, Doors opening, Users being granted/denied access, and many other Notification types. Options for exporting the report are also available.

Use the following steps to run a Notifications report:

1. On the Home Screen , scroll down to the section titled Reporting ; click on the Notifications icon

(pictured below).

2. Once on the Notifications screen, you'll have 4 sections to populate.

a.

Date Range. Select the Start Time and Stop Time you'd like to run the report against. The

Date Picker Widget will appear. Use the calendar and time picker to select the date & time to start/stop the report.

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Reporting

You can also select which Time Zone the exported report will be converted to. This is useful when parts of your deployment are in different time zones.

Figure 23.15. Date Picker Widget

b.

Notification Types. You can filter which notifications appear in the report in this section. All notification types are selected by default.

Figure 23.16. Notification Types

c.

Sorting. You can configure how the results of the report will be sorted. Default is Time

Descending. You can sort by multiple factors simultaneously.

Figure 23.17. Sorting

d.

Output. Choose the Output format of the report. Inline (results displayed in web browser) is the default. CSV and HTML can also be selected.

3. Once you've filled the required fields, you can now click Run Report on the bottom of the page.

You'll be taken to the results of the report.

If you'd like to change the parameters of the report, you can switch back to the Parameters by clicking the Gear icon. You can refresh the results of the report with the refresh button. You can export the report from the inline results using the export button.

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Reporting

Note

Depending on the size of the report, it may take several minutes to generate.

Information that is presented on exported Notifications Reports includes the following:

• Time: The date & time of the Notification.

• Event: Event type of the Notification.

• Message: Message associated with the event.

Muster Report

This section covers what the Muster Report is, and how to run it in Vicon Access Control.

The Muster Report obtains a list of Users who are in particular areas based on what doors grant access to those areas. This report requires that Areas be configured on each site and the "Reader 1 Grants

Access to Area" and "Reader 2 Grants Access to Area" fields on the Edit Door screen are populated for any doors there is a potential need to run this report against. Options for exporting the report are also available.

Note

Administrators who are not system admins will require the Reporting Muster Administrator privilege turned on; only Doors attached to Panels in that Partition will be visible to the

Administrator. For more information on Administrator privileges, please see Chapter 20,

Administrators and Privileges .

Use the following steps to configure Areas and assign them to Doors:

1. On the Home Screen , scroll down to the section titled System ; click on the Sites and Areas icon

(pictured below).

2. On the Sites and Areas screen, you'll see any sites you've created. Click the blue button (advanced settings) next to the Site you'd like to add Areas to.

3. On the Edit Site screen, click on the Areas tab.

4. On the Areas tab, enter a name for your new area and click the Add Area button on the right side.

Add additional Areas as needed.

5. On the Home Screen , scroll down to the section titled Hardware ; click on the Doors icon (pictured below).

6. On the Doors screen, you'll see any Doors you've already configured listed here. Click the blue button next to the Door you'd like to configure Areas on.

7. On the Edit Door screen, you'll see 5 tabs. Click on the Areas tab. The configuration items on this screen are explained below.

169

Figure 23.18. Area Settings

Reporting

8.

Reader 1 Grants Access to Area: The Area that Reader 1 grants access to. Select a custom Area or 'No Area'.

Reader 2 Grants Access to Area: The Area that Reader 2 grants access to. Select a custom Area or 'No Area'. If there is no Reader 2, an area should still be selected.

9. Once you configure Areas on any additional Doors you should update the controllers or wait for the auto update timer to update them automatically.

Use the following steps to run a Muster Report:

1. On the Home Screen , scroll down to the section titled Reporting ; click on the Muster Report icon (pictured below).

2. Once on the Muster Report screen, you'll have 2 sections to populate.

3.

Date Range. a. Select the Start Time you'd like to run the report against. The Date Picker Widget will appear.

Use the calendar and time picker to select the date & time to start the report. The report will inquire for data between the Start Time and the current time.

b. Select which Time Zone the exported report will be converted to. This is useful when parts of your deployment are in different time zones.

c. Select the Partition that the areas reside in that you want to run the report against.

d. Select the Sites that the areas reside in that you want to run the report against.

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Figure 23.19. Date Picker Widget

4.

Areas. Select the Areas you'd like to run the report against. You can select more than one at a time, or just an individual Area. The search bar can be used to find Areas quickly. By default, if no

Areas are chosen, the report will run against all Areas in the selected Partition and Site.

5.

Output. Choose the Output format of the report. Inline (results displayed in web browser) is the default. CSV and HTML can also be selected.

6. Once you've filled the required fields, you can now click Run Report on the bottom of the page.

You'll be taken to the results of the report.

Figure 23.20. Muster Report Results

Information that is presented on exported Door Activity Reports includes the following:

• Areas: The name of the Area the user is currently in based on the last reader activity.

• User: The name of the User.

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Reporting

• Reader: The name of the last Reader the User was granted access to.

• Last Activity: The date and time of the last known activity involving the user.

Configuration Reports

Configuration Reports are a series of reports in Vicon Access Control that let you export system information. This can include network information for all your Panels, names and schedule for all your doors, how your timezones are configured and many more.

This section will cover where and how to run these reports and some information on each individual

Configuration Report.

Note

Only Administrator accounts with the Reporting Configuration privilege will have access to

run this report. For more information on system admin privileges, please see Chapter 20,

Administrators and Privileges .

Use the following steps to run any of the Configuration Report:

1. On the Home Screen , scroll down to the section titled Reporting ; click on the Configuration

Reports icon (pictured below).

2. Once on the Configuration Report screen, you'll choose which Partition you'd like to run the report in (you can select more than 1) and which type of report you would like to run.

The following table outlines each of the configuration reports:

Table 23.4. Configuration Reports

Report

Access Privilege Group -

Device Configuration

Door Configuration

Description

Will create an exportable list of all Access Privilege Groups in the selected Partitions, along with any Readers or Elevator floors in each group and the name of the User Time Zone associated with each Reader/Floor.

Will create an exportable list of all Doors in the selected

Partitions along with the name of the Door Time Zone and

Holiday Group each door is using. Includes the names of any

Readers associated with each Door and the name of which Door

Controller each Door is attached to.

Elevator/Floor Configuration Will create an exportable list of all Elevator Floors in the selected

Partitions along with the name of the Floor Time Zone and

Holiday Group each door is using. Includes the names of any

Readers associated with each Elevator and the name of which

Elevator Panel each Elevator is attached to.

Input Configuration Will create an exportable list of all Inputs attached to all Panels in the selected Partitions , including Door Panels and IO-Boards.

Will list usage Input function, name, Input Time Zones, Holiday

Groups and Actions for IO-Board Inputs.

Output Configuration Will create an exportable list of all Outputs attached to all Panels in the selected Partitions, including Door Panels and IO-Boards.

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Report Description

Will list Output function, name, Output Time Zone on IO-Boards and Holiday Groups.

Panel Network Configuration Will create an exportable list of all Panels in the selected

Partitions along with their network configuration and model name including: Connection mode, IP Address, Subnet Mask,

Gateway and DNS.

Time Zone - Door Time Zones Will create an exportable list of all Door Time Zones in the selected Partitions along with the configured time spans and associated modes for each day of week.

Time Zone - Floor Time Zones Will create an exportable list of all Floor Time Zones in the selected Partitions along with the configured time spans and associated modes for each day of week.

Time Zone - User Time Zones Will create an exportable list of all User Time Zones in the selected Partitions along with the configured time spans and associated modes for each day of week.

Time Zone - Holiday Door

Time Zones

Will create an exportable list of all Holiday Door Time Zones in the selected Partitions along with the configured time spans and associated modes for each day of week.

Time Zone - Holiday Floor

Time Zones

Time Zone - Holiday User Time

Zones

Will create an exportable list of all Holiday Floor Time Zones in the selected Partitions along with the configured time spans and associated modes for each day of week.

Will create an exportable list of all Holiday User Time Zones in the selected Partitions along with the configured time spans and associated modes for each day of week.

Figure 23.21. Configuration Reports Screen

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Reporting

3. Once you've filled the required fields, you can now click Run Report on the bottom of the page.

You'll be taken to the Output Tab of the page where you can view the results of the report. If you'd like to change the parameters of the report, you can switch back to the Parameters to change report parameters.

4. Once you've run the report and the parameters are as desired, you can Output the report to a CSV or HTML file using the Export button drop-down menu on the right side of the Output tab.

Note

Depending on the size of the report, it may take several minutes to generate.

Input Activity

This section covers what the Input Activity Report is, and how to run it in Vicon Access Control.

The Input Activity Report is used for tracking the activities of Aux Inputs in Vicon Access Control.

This report allows you see when specific Inputs changed state, including Aux Inputs on Door Panels and IO-Panels. Options for exporting the report are also available.

Note

Administrators who are not system admins will require the Reporting Input Activity

Administrator privilege turned on; only Inputs attached to Panels in that Partition will be visible

to the Administrator. For more information on Administrator privileges, please see Chapter 20,

Administrators and Privileges .

Use the following steps to run a Input activity report:

1. On the Home Screen , scroll down to the section titled Reporting ; click on the Input Activity icon

(pictured below).

2. Once on the Input Activity screen, you'll have 5 sections to populate.

a.

Date Range. Select the Start Time and Stop Time you'd like to run the report against. The

Date Picker Widget will appear. Use the calendar and time picker to select the date & time to start/stop the report.

You can also select which Time Zone the exported report will be converted to. This is useful when parts of your deployment are in different time zones.

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Reporting

Figure 23.22. Date Picker Widget

b.

Inputs. Select the Inputs you'd like to run the report against. You can select more than one at a time, or just an individual Input. The search bar can be used to find Inputs quickly.

c.

Notification Types. You can filter which notifications appear in the report in this section.

All notification types are selected by default. You can filter Input Status Changed and several other filters.

Figure 23.23. Notification Types

d.

Sorting. You can configure how the results of the report will be sorted. Default is Time

Descending. You can sort by multiple factors simultaneously.

Figure 23.24. Sorting

e.

Output. Choose the Output format of the report. Inline (results displayed in web browser) is the default. CSV and HTML can also be selected.

3. Once you've filled the required fields, you can now click Run Report on the bottom of the page.

You'll be taken to the results of the report.

If you'd like to change the parameters of the report, you can switch back to the Parameters by clicking the Gear icon. You can refresh the results of the report with the refresh button. You can export the report from the inline results using the export button.

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Reporting

Note

Depending on the size of the report, it may take several minutes to generate.

Information that is presented on exported Input Activity Reports includes the following:

• Time: The date & time of the event.

• Input: The name of the Input the event is associated with.

• Message: Additional information about the event, such as "IO-Board Reports Input 1 Changed to

Off".

Note

Only Inputs defined as "Aux Input" will appear in the list of selectable Inputs.

Output Activity

This section covers what the Output Activity Report is, and how to run it in Vicon Access Control.

The Output Activity Report is used for tracking the activities of Aux Outputs in Vicon Access Control.

This report allows you see when specific Outputs changed state, including Aux Outputs on Door Panels and IO-Panels. Options for exporting the report are also available.

Note

Administrators who are not system admins will require the Reporting Output Activity

Administrator privilege turned on; only Outputs attached to Panels in that Partition will be visible

to the Administrator. For more information on Administrator privileges, please see Chapter 20,

Administrators and Privileges .

Use the following steps to run a Output activity report:

1. On the Home Screen , scroll down to the section titled Reporting ; click on the Output Activity icon (pictured below).

2. Once on the Output Activity screen, you'll have 5 sections to populate.

a.

Date Range. Select the Start Time and Stop Time you'd like to run the report against. The

Date Picker Widget will appear. Use the calendar and time picker to select the date & time to start/stop the report.

You can also select which Time Zone the exported report will be converted to. This is useful when parts of your deployment are in different time zones.

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Reporting

Figure 23.25. Date Picker Widget

b.

Outputs. Select the Outputs you'd like to run the report against. You can select more than one at a time, or just an individual Output. The search bar can be used to find Outputs quickly.

c.

Notification Types. You can filter which notifications appear in the report in this section. All notification types are selected by default. You can filter Output Status Changed, Output Time

Zone Changed and several other filters.

Figure 23.26. Notification Types

d.

Sorting. You can configure how the results of the report will be sorted. Default is Time

Descending. You can sort by multiple factors simultaneously.

Figure 23.27. Sorting

e.

Output. Choose the Output format of the report. Inline (results displayed in web browser) is the default. CSV and HTML can also be selected.

3. Once you've filled the required fields, you can now click Run Report on the bottom of the page.

You'll be taken to the results of the report.

If you'd like to change the parameters of the report, you can switch back to the Parameters by clicking the Gear icon. You can refresh the results of the report with the refresh button. You can export the report from the inline results using the export button.

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Reporting

Note

Depending on the size of the report, it may take several minutes to generate.

Information that is presented on exported Output Activity Reports includes the following:

• Time: The date & time of the event.

• Output: The name of the Output the event is associated with.

• Message: Additional information about the event, such as "IO-Board Reports Output 1 Changed to Off".

Note

Only Outputs defined as "Aux Output" will appear in the list of selectable Outputs.

Action Plan Activity

This section covers what the Action Plan Activity Report is, and how to run it in VAX.

The Action Plan Activity Report is used for viewing notifications generated by Action Plans utilized by ACE. Options for exporting the report are also available.

Note

Only Administrators who are system admins can run this report.

Use the following steps to run a Action Plan activity report:

1. On the Home Screen , scroll down to the section titled Reporting ; click on the Action Plan Activity icon (pictured below).

2. Once on the Action Plan Activity screen, you'll have 5 sections to populate.

a.

Date Range. Select the Start Time and Stop Time you'd like to run the report against. The

Date Picker Widget will appear. Use the calendar and time picker to select the date & time to start/stop the report.

You can also select which Time Zone the exported report will be converted to. This is useful when parts of your deployment are in different time zones.

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Reporting

Figure 23.28. Date Picker Widget

b.

Action Plans. Select the Action Plans you'd like to run the report against. You can select more than one at a time, or just an individual Action Plan. The search bar can be used to find Action

Plans quickly. All are selected by default.

c.

Notification Types. You can filter which notifications appear in the report in this section.

All notification types are selected by default. You can filter Action Plan Status Changed and several other filters.

Figure 23.29. Notification Types

d.

Sorting. You can configure how the results of the report will be sorted. Default is Time

Descending. You can sort by multiple factors simultaneously.

Figure 23.30. Sorting

e.

Output. Choose the Output format of the report. Inline (results displayed in web browser) is the default. CSV and HTML can also be selected.

3. Once you've filled the required fields, you can now click Run Report on the bottom of the page.

You'll be taken to the results of the report.

If you'd like to change the parameters of the report, you can switch back to the Parameters by clicking the Gear icon. You can refresh the results of the report with the refresh button. You can export the report from the inline results using the export button.

Note

Depending on the size of the report, it may take several minutes to generate.

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Reporting

Information that is presented on exported Action Plan Activity Reports includes the following:

• Time: The date & time of the event.

• Action Plan: The name of the Action Plan the event is associated with.

• Message: Additional information about the event, such as the content of a log action message.

Time Tracking

This section covers what the Time Tracking Report is, and how to run it in VAX.

The Time Tracking Report is used for tracking how long users are in an area based on user credentials being used at specific readers. This information can be used for payroll and other purposes. Options for exporting the report are also available.

Note

Administrators who are not system admins will require the Reporting UserTimeTracking

Administrator privilege turned on; only Users who are members of that Partition will be visible

to the Administrator. For more information on Administrator privileges, please see Chapter 20,

Administrators and Privileges .

In order to properly utilize Time Tracking, ensure there are two credential readers located in such a way that users can present their credentials (cards, fobs, PINs) when entering/leaving the premises.

This is important if you plan on using the time tracking report for payroll purposes.

Use the following steps to run a Time Tracking report:

1. On the Home Screen , scroll down to the section titled Reporting ; click on the Time Tracking icon (pictured below).

2. Once on the Time Tracking screen, you'll have 5 sections to populate.

a.

Saved Reports (templates). Report settings can be saved and recalled from this drop-down menu. This can save you from having to reselect options when running a report. Leave blank or select a saved template.

b.

Date Range. Select the Start Time and Stop Time you'd like to run the report against. The

Date Picker Widget will appear. Use the calendar to select the date & time to start/stop the report.

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Reporting

Figure 23.31. Date Picker Widget

c.

In Readers. Select one or more readers from the list. The selected readers will be referenced to track entry time on any users who have been granted access.

d.

Out Readers. Select one or more readers from the list. The selected readers will be referenced to track exit time on any users who have been granted access.

e.

Output. Choose the Output format of the report. Inline (results displayed in web browser) is the default. CSV and HTML can also be selected.

3. Once you've filled the required fields, you can now click Run Report on the bottom of the page.

You'll be taken to the results of the report or the results will start downloading.

If you'd like to change the parameters of the report, you can switch back to the Parameters by clicking the Gear icon. You can refresh the results of the report with the refresh button. You can export the report from the inline results using the export button.

Note

Depending on the size of the report, it may take several minutes to generate.

Time Tracking Output

This contains examples of how the report will look once exported.

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Reporting

Figure 23.32. Report Results Inline

Figure 23.33. Report Results HTML

182

Chapter 24. Notification and Alert

Monitoring

Notifications are a crucial part of Vicon Access Control. This chapter will show you the various ways of monitoring these notifications.

Sidebar Notifications

On almost any page in the web interface, you'll see the Notification Sidebar on the right side of the screen. Here we display all notifications that you (the administrator) have permission to see. There are 3 types of Notifications:

• Neutral (blue): Notifications that are not positive or negative. This includes Panel Logins, Inputs and Outputs changing state and more.

• Positive (green): Notifications that are positive. This includes Access Granted messages for Users.

• Alerts (red): Notifications that are negative. This includes Door Forced Open, Tamper Sensor

Triggered and Panel Disconnects. Any notification type can become an alert.

Figure 24.1. Notification Sidebar

Tip

On smaller screen sizes, the Notification Sidebar will disappear. It can be accessed by clicking on the envelope icon on the top of the screen, pictured below.

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Notification and Alert Monitoring

Monitoring Screen

The Monitoring Screen is a dedicated page in VAX with enhanced notification viewing capabilities.

This page is often used by guards and security staff to monitor for specific types of notifications or for video/photo verification. This section will cover where to find the Monitoring Screen and how to customize it.

Accessing the Monitoring Screen

1. On the Home Screen , scroll down to the top section titled Day to Day ; click on the Monitoring icon (pictured below).

2. Clicking the Monitoring Icon will open a separate window/tab.

Figure 24.2. Monitoring Screen

Customizing Displayed Notifications

On the Monitoring Screen, we can customize which types of Notifications appear. You can use our pre-defined Notification filters or create your own. By default all Notification types appear.

To change which Notification types appear:

1. On the Monitoring Screen, click on the "Displaying: All Notifications" on the left side. A dropdown menu will appear with the available filters.

2. Select which Notification filter you'd like to apply. This filter will affect only future notifications; it will not change which notifications are currently displayed.

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Notification and Alert Monitoring

Figure 24.3. Notification Filters

To add additional notification filters:

1. On the Monitoring Screen, click on the "Displaying: All Notifications" on the left side. A dropdown menu will appear with the available filters.

2. Click the 'Add Another' button on the bottom of the notification selector. A window will appear.

3. Add a name for your Monitoring Template. In this example, we'll create a template that will only display Door Forced Open and Door Held Open notifications.

4. You can now select as many notification types as you wish. Use the Notification Category dropdown menu to change categories. You can select notification types from multiple categories.

5. To select a Notification Type, check the 'Visible' checkbox to the left of any notifications. You can also choose if the video associated with the notification should be Live or Historical. You can also choose if an image appears (if an image is associated with the Notification).

6. Click 'Create'. You can use your new Monitoring Template as a filter.

Figure 24.4. Adding Notification Templates

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Notification and Alert Monitoring

Monitoring Options

This section will explain additional configuration options that affect how Notifications are displayed.

On the right side of the main Notification area are two icons. The garbage can will clear the Notification grid. The other will show you additional options.

Figure 24.5. Monitoring Options

Table 24.1. Monitoring Options

Check box/Dropdown

Maximum

Notifications

Show notification counters

Description

The maximum number of Notifications that can be displayed at once. Options are 25, 50, 100, 500.

Notification Size How much space each Notification will take up in the Notification area. Options are Standard, Large, Horizontal Tiles and Vertical Tiles. Large can make it easier to read. Tiles are better when you need the ability to review profile pictures of many users rapidly.

If checked, a Notification counter will appear above the Selected Notification area. It will display the total Notifications received, total viewed and total missed.

If checked, new notifications will automatically be selected.

Auto select new notification

Show image in notification list

If there is an image associated with a Notification, it will be displayed in the

Notification area with the notification.

Auto Video Cutoff

Time

If there is a camera associated with a Notification that is selected, it may appear in the Selected Notification area. This setting will influence if Historical video is played or Live video.

Selected Notification Options

The Selected Notification section is on the right side and will display information relevant to the currently selected Notification. This can include the device, associated user, credential, profile picture or associated cameras.

Figure 24.6. Monitoring Options

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Notification and Alert Monitoring

The following settings are very simple and are either On or Off. When a setting is on the icon will be white. When the setting is off the icon will be gray. The following table explains what each setting does.

Table 24.2. Monitoring Options

Configuration

Item

Description

Displays the Notification message of the selected Notification when enabled.

Displays the picture associated with the Notification when enabled (if available).

Displays any associated cameras with the Notification when enabled (if available).

This option will toggle any displayed cameras to appear on a separate window.

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Chapter 25. Database

This chapter will cover the options available in the Database screen in Vicon Access Control, specifically the purging of Notifications to reduce the size of the database and retain performance.

Purging Notifications

This section will cover how to purge Notifications in Vicon Access Control. Large amounts of Notifications over time can hurt the performance of Vicon Access Control, especially with deployments with hundreds of active Panels and thousands of Users.

Use the following steps to access the database purging form in Vicon Access Control:

1. On the Home Screen , scroll down to the section titled System ; click on the Database icon (pictured below).

2. Once on the Database screen, you'll see the amount of Notifications currently in the database, highlighted in green.

Figure 25.1. Database Purge Screen

3. We recommend trying to stay under 1,000,000 Notifications. For smaller deployments this could take several years, but for larger ones it could be a few months.

4. To purge Notifications, use the Purge Notifications drop-down menu and change how old the

Notifications need to be in order to be deleted. The date ranges from Notifications older than 5 years to Notifications older than 30 days. You can also select to purge all Notifications.

5. Once you've made your selection, click the Purge Notifications button on the bottom right side.

The Notifications that match the date parameter will now be deleted. Refresh your page to see the new Notification count.

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Chapter 26. System Settings

This chapter covers the System Settings of Vicon Access Control. Most of these settings are the same fields that are configured during the Initial Configuration of Vicon Access Control. They include dealer information, the server address, communication ports, security and email configuration for email alerts.

To access the system settings page:

1. Access your Vicon Access Control system through your HTML5 browser of choice.

2. Log in using the Administrator account you created during the initial setup or provided to you by your dealer/installer

3. On the Home Screen , scroll to the section titled System ; click on the System Settings icon.

(pictured below)

On the System Settings screen, there will be three tabs of settings. They are General Configuration ,

Security , and Email Configuration .

General Configuration

This section will cover the General Configuration tab in Vicon Access Control System Settings. These settings and a description are included in the following table:

Table 26.1. General Configuration Fields

Field

Name

Description

Account Number

Dealer Name

Dealer Phone Number

Dealer Website

Dealer Email

Brief Description

This is the name of the host, customer or company name (not specific site).

An optional description of the host, customer or company.

Your Vicon account number. This is provided by Vicon on initial activation. Accepts 2 to 30 characters.

This is the name of the dealer installing the system and/or responsible for supporting the End User of the system.

This is the primary contact phone number of the dealer installing the system and/or responsible for supporting the End User of the system. No dashes between sections of number (eg: 8774110101).

This is the website address of the dealer installing the system and/ or responsible for supporting the End User of the system. Format as "WWW.dealerwebsite.com"

This is the primary contact email address of the dealer installing the system and/or responsible for supporting the End User of the system.

Server Address

The server address is configured at the bottom of the General tab; these fields are pushed to the Panel during a Panel update and dictate how the Panels communicate with the Vicon Access Control server.

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Table 26.2. Connection Config Fields

Field

Server Address

Brief Description

By default, the name of the PC that Vicon Access Control is installed on. This field is what is pushed to your Panels and will dictate how they communicate with the server. You can keep this as a name if DNS is active, or change it the Static IP of the Server.

Once you made the desired changes to your settings, click on the Save button on the bottom right of the screen.

Security

This section will cover the Security Configuration tab in Vicon Access Control System Settings.

Enhanced Manual PIN Security

Enhanced manual PIN security is often enabled in deployments where PIN Only Door Time Zones are used. When enabled the system will refuse manual PIN numbers that are too similar to existing

PIN numbers, greatly reducing the changes of unauthorized access due to PIN similarity.

To enable, simply check the Enhanced Manual PIN Security checkbox in the Security tab of System

Settings .

Email Configuration

This section will cover Email Configuration in Vicon Access Control. The Email Configuration tab is used to configure an email address to send emails for password recovery and Notification alerts.

Email Settings

Fill the following fields in the Email Configuration tab of the System Settings.

Note

Email Settings are optional, but recommended. Can be used to recover a forgotten password and to receive notification emails.

Table 26.3. Email settings Fields

Field

SMTP Server

SMTP Server Port

Requires SSL

Reply Address

Username

Password

Brief Description

This is the name of the SMTP server required for sending emails

(eg: mail.ISPdomain.com).

This is the port used for send emails via SMTP (port 25 is common however your settings may vary).

Check the Secure Socket Layer checkbox if your email client requires and uses SSL for encrypting email messages.

This is the email address email alerts and email recovery will be sent from. It can be the same as the sender email address.

This is the Username required for authenticating and sending email via SMTP.

This is the password required for authenticating and sending email via SMTP.

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System Settings

Field

Send Test on Save

Brief Description

If checked, a test email will be sent from the reply address to itself to verify that the settings are correct.

Once all required fields have been set, click Save. If the checkbox Send Test on Save was checked, a test email will be sent to the reply address from the reply address.

Email Notifications

Email Notifications is a feature in Vicon Access Control that allows you to receive emails when certain events happen in your access control system. For example, if someone was denied access to a reader, you may want to receive an email alert about it.

Note

In order for email notifications to function, you must properly setup Vicon Access Control Email

Configuration.

To setup email notifications, please follow these steps:

1. Access your Vicon Access Control system through your HTML5 browser of choice.

2. Log in using the Administrator account you created during the initial setup or provided to you by your dealer/installer.

3. On the Home Screen , click on the Administrative Settings icon on the top of the screen. A dropdown menu will appear. Select Settings .

4. Alternatively, Notification Settings can also be reached on the Home Screen . Scroll to the section titled System ; click on the Administrator Settings icon (pictured below).

5. On the Notifications Settings Screen, you'll see 16 sections and 3 columns. Each section contains a header about the type of notification beneath it.

6. Each notification has an Alert, Email and Live Camera button on the left side. When the Email button next to a notification is set to On, an email will be sent to the logged in Administrator when this notification happens, along with information about the notification, such as the involved User/

Door/Reader/Time.

When the Alert button is selected, that notification will appear as red in the live notifications and optionally produce a sound in the web browser.

When Live Video is selected, an inline video feed will spawn if the notification is related to a Door or Elevator with Cameras associated with it.

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Chapter 27. Elevator Hardware

This chapter will cover the hardware components required to configure elevators in Vicon Access

Control.

The Elevator Controller is used to incorporate elevator access into the access control system. Ideally there will be a reader in each cab and based on rules defined in the software; certain cardholders will only have access to specific elevator floors. The readers will connect to the Elevator-Master panel and will control the elevator floors through the IO-Boards attached to it.

The IO-Boards have the capability of switching its on-board solid state relays based on which floors are public or which floors the cardholder has access to. The IO-Boards are controlled and powered by the Elevator-Master Panel. Each Elevator starter kit (VAX-ELV-STR) comes with an Elevator-

Master Panel and an IO-Board.

Tip

If you aren't planning on controlling any elevators with Vicon Access Control, you can safely skip this chapter.

Elevator-Master Panel: A Master controller, powered by PoE. Provides power and communication to up to 8 IO-Boards via RS-485 bus providing up to 64 floors per Elevator-Master Panel.

Figure 27.1. VAX-ELV-STR With Three VAX-IO-EXP8

IO-Board : Daughter boards that are powered and controlled by the Elevator-Master Panel. Each IO-

Board can control up to 8 elevator floors connected to a single cab and is equipped with:

• 8 x Solid State Outputs:

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Elevator Hardware

• Solid State Relay Dry Contact, 60V, 500mA Limit, fully configurable, no mechanical parts. Other relay options available upon request.

• 8 x Dry Contact Inputs:

• Can be triggered via buttons with button/floor sensing.

Table 27.1. Elevator Hardware

Part Number

VAX-ELV-STR

VAX-IO-EXP8

VAX-IO-EXP16

VAX-IO-EXP8-PCB

Description

Elevator Starter Kit. Comes with a Elevator-Master Panel and a single

IO-Board. Pre-wired together for your continence and mounted in a steel enclosure.

IO Expansion Kit. Comes with a single IO-Board in a steel enclosure. Can be used to expand the amount of floors on an VAX-ELV-STR starter kit.

Can also be used to expand the amount of Inputs/Outputs on an VAX-IO-

STR starter kit.

IO Expansion Kit. Comes with a two IO-Boards in a steel enclosure. Can be used to expand the amount of floors on an VAX-ELV-STR starter kit.

Can also be used to expand the amount of Inputs/Outputs on an VAX-IO-

STR starter kit.

IO Expansion Kit, no enclosure. Comes with a single IO-Board. Can be used to expand the amount of floors on an VAX-ELV-STR starter kit. Can also be used to expand the amount of Inputs/Outputs on an VAX-IO-STR starter kit.

Connecting the Elevator-Master Panel to the

IO-Boards

The Elevator Master Panel communicates with the IO-Boards through the RS-485 Interface Plugin Module . We recommend using 2 pair twisted sheidled.

Note

When the Elevator-Master and IO-Boards are purchased in a kit (VAX-ELV-STR), the Elevator-

Master will be pre-wired to the IO-Board. If you purchase Expansion kits you must run wire between the Starter kit and the Expansion kits to utilize additional floors.

1. Connect one of the two pairs of RS-485 cable to the '12V OUT' Output on the left side of the

Elevator-Master Panel .

2. Connect the second pair of RS-485 cable to the 'D+' and 'D-' on the RS-485 Interface Plug-in

Module on the right side of the Panel..

Your Panel should look exactly as follows:

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Elevator Hardware

Figure 27.2. Elevator RS-485 Connection

On the first IO-Board :

1. Connect the other end of the '12V OUT' pair to the 'GND' and '12V+' on the 4-pin header on the left side of the IO-Board . Ensure polarity matches.

2. If more than 1 IO-Board is being used, an additional RS-485 cable will be run from the first IO-

Board to the second using the same header block. Ensure polarity matches. Continue this chain for all additional IO-Boards .

Figure 27.3. Elevator-Master Panel with 2 IO-Boards

Configuring IO-Board Addresses

Each IO-Board on the RS-485 bus requires a sequential Panel Address . The address is configured using the first 4 DIP switches on the IO-Board . The first IO-Board needs an address of '1', the second an address of '2' and so on.

The following chart will demonstrate the DIP switch positions and the corresponding IO-Board

Address:

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Elevator Hardware

Table 27.2. Expander Panel DIP Switch Address

DIP Switch Position Resulting Panel Address

Panel Address: 1

A3 ~ A0: 0001

Panel Address: 2

A3 ~ A0: 0010

Panel Address: 3

A3 ~ A0: 0011

Panel Address: 4

A3 ~ A0: 0100

Panel Address: 5

A3 ~ A0: 0101

Panel Address: 6

A3 ~ A0: 0110

Panel Address: 7

A3 ~ A0: 0111

Panel Address: 8

A3 ~ A0: 1000

Once you've wired up your IO-Boards to the Elevator-Master Panel and configured the DIP switch

Panel Addresses , you can now power up the Elevator-Master Board via a PoE power source such as an Injector or PoE switch.

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Elevator Hardware

Warning

Prior to wiring the Inputs/Outputs on the IO-Board into your elevator system, we strongly

recommend configuring the software prior to this. Please see Chapter 28, Elevator Software

Components .

IO-Board Input/Output Test

The IO-board can be placed into testing mode via a pre-defined DIP switch configuration (all switches set to OFF except F3, see figure below). In test mode, the IO-Board will sequentially activate its 8

Outputs. After all 8 Outputs have been tested, they will turn off and Inputs will be available for testing.

To test an Input, simply short the Input and the corresponding Output will be activated. If any of these

tests fail, please contact Vicon. See Chapter 36, Support .

Figure 27.4. DIP Switch: Input/Output Test

IO-Board Tamper Sensor

The IO-Board has a built in Tamper Sensor. This sensor will send a Notification to Vicon Access

Control if it detects a change in the light level. If the IO-Boards are located in the same container as the

Elevator-Master Panel, you likely don't need the IO-Board tamper sensor enabled. If the IO-Boards are in a different location, at least one IO-Board should have it enabled. To Enabled the Tamper Sensor, simply turn F2 to ON. Keep A0 - A3 the same. See below.

Figure 27.5. DIP Switch: Tamper Sensor

Figure 27.6. Tamper Sensor Notification

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Chapter 28. Elevator Software

Components

This chapter will be an overview of the various elevator components within Vicon Access Control.

The Elevator software components are as follows:

• Elevator-Master Panels

• Elevators

• Floors

• Floor Time Zones

• Floor One Time Run Zones (Floor OTR)

• Floor Holiday Groups

• Floor Holiday Time Zones

The following diagram demonstrates the primary components of elevators and how they interact with already existing software elements of Vicon Access Control.

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Elevator Software Components

Figure 28.1. Elevator Configuration Items

Adding an Elevator Panel

Adding an Elevator Panel to Vicon Access Control is very similar to adding a Door Panel. This section goes over this process.

1. Access your Vicon Access Control system through your HTML5 browser of choice.

2. Log in using the Administrator account you created during the initial setup or provided to you by your dealer/installer.

3. On the Home Screen , scroll down to the section titled Hardware ; click on the Panels icon (pictured below).

4. On the View Panels screen , click the Add button.

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Elevator Software Components

On the Add Panels screen you'll be presented with several drop-down menus, text fields and check boxes to populate.

Ensure the Panel Model drop-down menu is set to: VAX-ELV-STR .

Figure 28.2. Add Panels Screen

The following table describes the fields to be filled in.

Table 28.1. Add Panel

Drop-down/Text

Box/Check box

Panel Model

Name

Description

Site

Description

Select VAX-ELV-STR.

The name of the Panel; we recommend naming the Panel based on its location on the site. Accepts 4 to 60 characters.

Optional description of the Panel. Accepts 0 to 255 characters.

Select the site the Panel will reside on. This cannot be changed once the Panel is added.

MAC Address The unique network address built into every Panel. May be pre-populated if you're adding the Panel through a Unknown Connection From Panel

Notification. Must be 12 characters.

Panel Password The password required for access to the administration menu built into the Panel.

Valid values are 0 to 9999.

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Elevator Software Components

Drop-down/Text

Box/Check box

Expanders

TCP Connection:

Connection Mode

Description

The amount of IO-Boards attached to the Elevator Panel. Valid values are 1 to 8.

The method in which the Panel receives its IP address, DHCP or Static. Selecting static will bring up additional fields to fill.

Once you've filled in the required fields, click the Save button on the bottom of the screen.

If successful you'll be shown the message: 'Panel added successfully' with the options to add an additional Panel, or to continue to the edit Panel screen of the Panel we just added.

Adding an Elevator

After adding an Elevator Panel, the next step is to add an Elevator. This object will contain configuration for Floors, including Floor Time Zones and Holiday Groups.

1. Access your Vicon Access Control system through your HTML5 browser of choice.

2. Log in using the Administrator account you created during the initial setup or provided to you by your dealer/installer.

3. On the Home Screen , scroll down to the section titled Hardware ; click on the Elevators icon

(pictured below).

4. On the View Elevators Screen , click the Add button.

On the Add Elevator screen you'll be presented with several drop-down menus, text fields and check boxes to populate.

The following table describes the fields to be filled in.

Table 28.2. Add Elevator

Drop-down/Text Box/

Check box

Name

Description

Panel

Button Sensing

Starting Floor Number

Description

A unique name for your Elevator. Accepts 2 to 60 characters.

A optional description for your Elevator. Accepts 0 to 255 characters.

Select the Elevator Panel this Elevator will be attached to.

Disable/Enable if button sensing is available. For more information on

button sensing please see the section called “Button Sensing”.

Starting Floor Number. Valid values are -55 to 200.

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Elevator Software Components

Drop-down/Text Box/

Check box

Number of Floors

Description

Number of Floors. Valid values are 0 to 255. If there are more than 8

Floors, more than one Expander Boards will be required. If no ports are available, you will be notified upon saving.

Once you've filled in the required fields, click the Save button on the bottom of the screen.

If successful you'll be shown the message: 'Elevator added successfully' with the options to add an additional Elevator, or to continue to the Edit Elevator screen of the elevator we just added.

On the Edit Elevator Screen , there are three tabs: General, Floors , Readers . They are outlined below:

General. On the General Tab you can rename the Elevator , add/edit the description and enable/ disable Button Sensing

. (For more information on button sensing please see the section called “Button

Sensing”.)

Two options are only available on the General tab after adding the Elevator:

Figure 28.3. General Tab

Table 28.3. General Tab

Drop-down/Text

Box/Check box

Button Delay

Description

Relay Pulse Time

If using button sensing, how long in between presenting a credential and pushing a button and for how long the button push is considered valid.

Increments by 100 ms. Valid values are 0 ms to 10000 ms.

How long the relay(s) will be closed once access has been granted to a particular floor or group of floors. Increments by 100 ms. Valid values are

100 ms to 2000 ms.

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Elevator Software Components

Floors Tab. The Floors Tab is where you can edit, add or delete Floors. It's where you assign the

Floor Time Zones and the Floor Holiday Group .

Figure 28.4. Floors Tab

Reader. The Reader Tab is where you can enable the Reader, name/re-name the Reader and assign which Reader port the Reader is attached to. A Reader is required for proper Floor control. Elevator cabs without Readers can only operate on schedules.

Figure 28.5. Reader Tab

Button Sensing

This section will cover the concepts of button sensing. Button sensing is enabled/disabled in the

General Tab when editing an Elevator or when creating an Elevator.

Button Sensing: Enabled. Should be enabled when the buttons in an elevator (corresponding to a

Floor) are connected to the Inputs on the Expander Board . When a button in the elevator is pushed without an authorized Credential being presented, the corresponding Output will remain off (the exception being if the corresponding Floor has a Floor Time Zone mode of Unlocked ).

When a button in the elevator cab is pushed after an authorized Credential has been presented (the

User has an Access Privilege Group that gives them access to that specific Floor), the corresponding

Output will fire.

The primary benefit of Button Sensing is that Administrators in Vicon Access Control are able to see exactly what Floor the User selected to go to (live through Notifications or through Floor Activity

Report/User activity Report ).

Button Sensing: Disabled. Should be disabled when it's not possible to connect the buttons in the elevator cab to the Input on the Expander Board . In this scenario, the Outputs on the Expander

Board will be between the button interpreter and the elevator logic controller.

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Elevator Software Components

Since the Expander Board can't interpret which Floor the User wants to select, when an authorized

Credential has been presented (the User has an Access Privilege Group that gives them access to specific Floors), all Outputs associated with Floors the User has access to will become closed. Buttons in the elevator cab that are associated with one of the closed Outputs will flow normally to the elevator logic controller.

The disadvantage of not having Button Sensing is that Administrators in Vicon Access Control won't be able to see which Floor the User selected. A record of the User presenting his/her Credential to the Reader in the cab will be visible in Floor Activity/ User Activity Reports .

Floor I/O Map

The Floor I/O Map is a tab in the Edit Panel screen that shows a map of all the Outputs on the

Expander Board and the corresponding Floors and Elevators based on the current configuration. The

Floor I/O map is extremely useful for a wiring reference. This screen will display the Expander Board

Addresses of each Expander, which Elevator the Expander is associated with, and the Output each

Floor is associated with.

Figure 28.6. Floor I/O Map

Floor Time Zones

This section covers adding additional Floor Time Zones to Vicon Access Control.

Floor Time Zones are applied to Floors in the Floors Tab of the Edit Elevators Screen . Unlike

Door Time Zones , Floor Time Zones only have three possible states: Card , Unlock and Lockdown .

By default, there are 3 default Floor Time Zones :

• Card Always

• Locked Always

• Unlocked Always

To add more Floor Time Zones:

1. Access your Vicon Access Control system through your HTML5 browser of choice.

2. Log in using the Administrator account you created during the initial setup or provided to you by your dealer/installer.

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3. On the Home Screen , scroll down to the section titled Scheduling ; click on the Floor Time Zones icon (pictured below).

4. On the Floor Time Zones screen, you'll see the default time zones. To add time zones, click the

Add button on this screen.

5. On the Add Floor Time Zone screen, you'll have a few text boxes to fill in.

Table 28.4. Add a Floor Time Zone

Text Box

Name

Description

Partitions

Description

Unique name of your Floor Time Zone. Accepts 2 to 60 characters. We recommend naming your time zones by the function of the time zone.

Optional description of your Floor Time Zone. Accepts 4 to 255 characters.

Select the Partitions you'd like to create this time zone in. If more than one is selected, a copy will be created for each Partition.

6. Schedule: Creating the schedule is the last step in creating a Floor Time Zone .

Figure 28.7. Floor Time Zone Schedule

Note

In Floor Time Zones, you may have up to 8 time spans, meaning the state of the floor can change up to 8 times in a schedule.

7. Click on any of the horizontal bars in the time schedule to bring up the Time Zone Editor Widget .

The time zone editor widget is a simple and powerful tool for creating Time Zones .

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Elevator Software Components

Figure 28.8. Time Zone Editor

8. Use the Mode drop-down menu to select the Floor access state for the span. Only Card , Unlock and Lockdown are available.

9. The Add Span section of the time zone editor has 3 fields used for adding a Floor Time Zone span.

The Start and Stop field, when clicked, will bring up a slider menu for selecting the stop and start time. The second Mode drop-down menu will dictate what Floor access state the schedule will follow during the defined time span. Once you've completed these fields, click the Add Button.

10. You should now see the bar you selected color coded to the time span you've added. Add time spans to that day if required.

If you'd like the time zone you've created to be used for several different days, you can click on the bar with your completed time zone, and drag it to the Week , Weekend or Weekdays boxes above the chart. The time zone will be replicated based on which box you drag your time zone into.

11. Once your schedule for all 7 days is as desired, you may now press Save to create the Floor Time

Zone in the selected Partitions.

Assigning User Access to Floors

This section will cover how to assign User permissions to access specific Floors using Access Privilege

Groups. This process is fairly straight forward and works with Vicon Access Control components you may already be familiar with.

Once you have added your Elevator(s) and assigned Floor Time Zones to each Floor, you can now assign Users permission to these Floors using Access Privilege Groups and User Time Zones in the same manner you would assign a User permission to a Reader.

For more detail on assigning Floors to Access Privilege Groups, please see Chapter 11, Access

Privilege Groups .

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Chapter 29. Input/Output Boards

Introduction

The Input/Output Board (IO-Board) is a general purpose input/output controller. It has the capability of switching its on-board solid state relays based on schedules or pre-defined actions based on dry contact inputs. Can be used to monitor unmanaged doors (doors with locks, door contacts, inputs but no reader) or monitored doors (doors that only have door contacts).

This chapter is designed to assist you in planning and configuring our Input/Output boards.

Tip

If you aren't planning on using any Input/Output Boards, you can safely skip this chapter.

Figure 29.1. VAX-IO-STR With Three VAX-IO-EXP8-PCB

IO Board Part Numbers

This section contains relevant part numbers and their descriptions. Part numbers will usually have a combination of sub-assemblies which are covered in more detail in the next section.

Table 29.1. IO Part Numbers

Part Number

VAX-IO-STR

Description

Input/Output Starter Kit with POE-IO Master Controller with IO-8 expansion module. PoE powered. Complete in steel vented and lockable enclosure. Add up to 7 more expanders to control up to 64 I/O's per Master.

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Input/Output Boards

Part Number

VAX-IO-STR-PRS

VAX-IO-EXP8-PCB

Description

Input/Output Starter Kit with PRS-IO Master Controller with IO-8 expansion module. 12VDC powered with external power supply.

Complete in steel vented and lockable enclosure. Add up to 7 more expanders to control up to 64 I/O's per Master.

IO Expansion Kit, no enclosure. Comes with a single IO-Board. Can be used to expand the amount of Inputs/Outputs on an VAX-IO-STR starter kit. Can also be used to expand the amount of floors on an VAX-ELVSTR starter kit.

Hardware Setup

This section covers an overview of the components involved, the hardware setup of connecting the IO boards to the IO-Master controller and some examples of typical external hardware.

List of components:

POE-IO Master: A Master controller, powered by PoE. Provides power and communication to up to

8 IO-Boards via RS-485 bus providing up to 64 Inputs and 64 Outputs.

PRS-IO Master: A Master controller, powered by 12VDC power. Provides power and communication to up to 8 IO-Boards via RS-485 bus providing up to 64 Inputs and 64 Outputs. This model has a stronger feature set than the POE-IO master.

IO-Board : Daughter-boards that are powered and controlled by the IO-Master Panel. Each IO-Board is equipped with:

• 8 x Solid State Outputs:

• Solid State Relay Dry Contact, 30VDC, 500mA Limit, fully configurable, no mechanical parts.

• Can be placed on schedules, change state up to 11 times in a single day.

• Configurable as normally closed or normally open.

• Can be placed on a Holiday schedule, change state up to 5 times in a single holiday.

• Can be manipulated from any Input on the same IO-Master Panel.

• 8 x Dry Contact Inputs:

• Can be triggered via buttons, door contacts, alarm inputs, relays, external systems.

• Can be placed on schedules to only monitor the inputs during specific times. Up to 5 schedule changes in a single day.

• Configurable as normally closed or normally open.

• Can be configured to trigger various events on any Outputs on the same IO-Master Panel

If you purchase the IO-Controller/Boards in a kit, the communication and power between the IO Master and the IO-Boards will be pre-wired for you. Otherwise please use the following diagrams and charts for reference in the next section.

Connecting the IO-Master to the IO-Boards

IO kits will come with the IO-boards pre-wired together with either standard wiring or through convenient interconnect strips. This section can be skipped if you do not need to wire them together.

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The VAX-IO-Master Panel communicates with the IO-Boards through the RS-485 Interface Plugin Module on the right hand side of the board. We Recommend using 2 pair twisted shielded.

The PRS-IO-Master Panel does not require this module because it has 2 RS-485 ports built into the panel.

1. Connect one of the two pairs of RS-485 cable to the '12V OUT' Output on the left side of the VAX-

IO Master or one of the 12v+ and GND- connectors on the PRS-IO Master .

2. Connect the second pair of RS-485 cable to the 'D+' and 'D-' on the RS-485 Interface Plug-in

Module on the VAX-IO Master or the D+ and D- port on the PRS-IO Master.

Your Panel should look exactly as follows:

Figure 29.2. VAX-IO Master RS-485 Connection

Figure 29.3. PRS-IO Master RS-485 Connection

On the first IO-Board :

1. Connect the other end of the '12V OUT' pair to the 'GND' and '12V+' on the 4-pin header on the left side of the IO-Board . Ensure polarity matches.

2. If more than 1 IO-Board is being used, an additional RS-485 cable will be run from the first IO-

Board to the second using the same header block. Ensure polarity matches. Continue this chain for all additional IO-Boards .

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Input/Output Boards

Figure 29.4. VAX-IO Master Panel with 2 Expander Boards

Configuring IO-Board Addresses

Each IO-Board on the RS-485 bus requires a sequential Panel Address . The address is configured using the first 4 DIP switches on the IO-Board . The first IO-Board needs an address of '1', the second an address of '2' and so on.

The following chart will demonstrate the DIP switch positions and the corresponding IO-Board

Address:

Table 29.2. Expander Panel DIP Switch Address

DIP Switch Position Resulting Panel Address

Panel Address: 1

A3 ~ A0: 0001

Panel Address: 2

A3 ~ A0: 0010

Panel Address: 3

A3 ~ A0: 0011

Panel Address: 4

A3 ~ A0: 0100

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DIP Switch Position

Input/Output Boards

Resulting Panel Address

Panel Address: 5

A3 ~ A0: 0101

Panel Address: 6

A3 ~ A0: 0110

Panel Address: 7

A3 ~ A0: 0111

Panel Address: 8

A3 ~ A0: 1000

Once you've wired up your IO-Boards to the IO-Master Panel and configured the DIP switch Panel

Addresses , you can now power up the IO-Master Board via a PoE power source such as an Injector or PoE switch.

Warning

Prior to wiring the Inputs/Outputs on the IO-Board into your external devices, we strongly recommend configuring the software prior to this.

IO-Board Input/Output Test

The IO-Board can be placed into testing mode via a pre-defined DIP switch configuration (all switches set to OFF except F3, see figure below). In test mode, the IO-Board will sequentially activate its 8

Outputs. After all 8 Outputs have been tested, they will turn off and Inputs will be available for testing.

To test an Input, simply short the Input and the corresponding Output will be activated. If any of these

tests fail, please contact Vicon support. See Chapter 36, Support

.

Figure 29.5. DIP Switch: Input/Output Test

IO Software Configuration

This section will cover the various software configuration needed to successfully plan and deploy an

IO-Master Panel and its connected IO-Boards.

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Input/Output Boards

The following list contains each of the software components relevant to IO-Board configuration:

• VAX-IO Master Panel/VAX-IO-STR-PRS

• IO-Boards/IO-Expanders

• Input Time Zones

• Input Holiday Time Zones

• Output Time Zones

• Output Holiday Time Zones

• IO Holiday Groups

• Unmanaged Doors

Adding the IO Master Panel to VAX

Adding an IO Master Panel to VAX is very similar to adding a Door Panel. This section goes over this process.

1. Access your VAX system through your HTML5 browser of choice.

2. Log in using the Administrator account you created during the initial setup or provided to you by your dealer/installer.

3. On the Home Screen , scroll down to the section titled Hardware ; click on the Panels icon (pictured below).

4. On the View Panels screen , click the Add button.

Tip

You can also get to the Add Panels screen from the Unknown Panels screen which will auto fill most information.

On the Add Panels screen you'll be presented with several drop-down menus, text fields and check boxes to populate.

Ensure the Panel Model drop-down menu is set to the correct model, either VAX-IO-STR or VAX-

IO-STR-PRS .

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Input/Output Boards

Figure 29.6. Add Panels Screen

The following table describes the fields to be filled in.

Table 29.3. Add Panel

Drop-down/Text

Box/Check box

Panel Model

Name

Description

Site

Description

Select VAX-IO-STR or VAX-IO-STR-PRS

The name of the Panel; we recommend naming the Panel based on its location on the site. Accepts 4 to 60 characters.

Optional description of the Panel. Accepts 0 to 255 characters.

Select the site the Panel will reside on. This cannot be changed once the Panel is added.

MAC Address The unique network address built into every Panel. May be pre-populated if you're adding the Panel through a Unknown Connection From Panel

Notification. Must be 12 characters.

Panel Password The password required for access to the administration menu built into the Panel.

Valid values are 0 to 9999.

Expanders

TCP Connection:

Connection Mode

The amount of IO-Boards attached to the IO Master Panel. Valid values are 1 to 8.

The method in which the Panel receives its IP address, DHCP or Static. Selecting static will bring up additional fields to fill.

Once you've filled in the required fields, click the Save button on the bottom of the screen.

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Input/Output Boards

If successful you'll be shown the message: 'Panel added successfully' with the options to add an additional Panel, or to continue to the edit Panel screen of the Panel we just added.

Configuring Inputs and Outputs

Once you've added the IO Master Panel, you'll be able to edit the Inputs and Outputs on the IO-Boards in the software.

1. Navigate to the Edit Panel screen for the IO Master Controller.

2. Click on the IO tab on the Edit Panel screen.

3. By default, all Inputs and Outputs will be disabled. You can switch between which IO-Board you are editing with the "I/O Expander" drop-down near the top.

Inputs and Outputs are listed on the left side of the screen. The selected Input/Output will be grey and will have its options displayed on the right side.

Figure 29.7. I/O Tab

The following table demonstrates each of the fields available when an Input is selected:

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Input/Output Boards

Table 29.4. Input Options

Function

Name

Function

Detection Time

Time Zone

Holiday Group

Action

Option: Supervised

Option:

Closed/Inverted

Normally

Description

Unique name of your Input. Accepts 4 to 60 characters. We recommend naming your Input based on its function or device that will be connected to it.

Function will dictate what input options are available. POE-IO Master will allow Aux input and Door Contact. PRS-IO Master will allow additional input functions.

How long (in seconds) that the input must change state before it is considered "triggered". Actions and alerts associated with the Input will not occur until the Detection Time has passed.

Optional. Select an Input Time Zone from the drop-down list. This schedule will instruct the IO Master to only monitor this input during a specific time.

Optional. Select a Holiday Group from the drop-down list. This option will instruct the IO-Master to use an alternate schedule which can be defined when adding Holidays to the system.

Choose from the list of actions available. Available actions will be covered in the next table.

Choose if you are using resistors to supervise the input from tampering

(can be ignored in most cases).

Choose if the Input is normally closed. This is the case often with door contacts.

VAX-IO-STR-PRS Input Functions

VAX-IO-STR-PRS panels have additional input functions due to increased processing power. These

are used for unmanaged and monitored doors. See the section called “Unmanaged and Monitored

Doors with IO-Boards”for more information.

Table 29.5. VAX-IO-STR-PRS Input Functions

Function

Door Contact

Request to Exit

Motion Sensor

Aux Input

Description

This Input function is used for Inputs that track if the Door is open or closed such as magnetic door contacts. Also referred to as a door position switch.

Allows the Input to be used as a REX. This will allow a push button or other dry contact input to unlock the associated door.

This Input function is used for external motion sensors. Unlock By

Motion must be unchecked in Door Configuration Options for the motion sensor to unlock the door. By default the motion sensor will prevent forced open alarm.

This Input function has the most configurable options, including

Input actions such as pulsing Outputs, overriding Doors, activating alarms.

Actions:

Actions are optional when configuring Inputs; these actions can target a single or up to 5 Outputs connected to the same IO Master Panel. Only Outputs configured as Aux Outputs can be targeted by an action. The following are the various actions you can perform with Inputs on VAX-IO Master and

VAX-IO-STR-PRS Master panels.

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Input/Output Boards

Table 29.6. VAX-IO Input Actions

Action

Do Nothing

Description

Actions are optional; an event will still be generated when input conditions are met.

Activate Selected Output

Toggle Selected Output

Activates an output, selectable via drop down list.

Toggle an output to the opposite state.

Deactivate Selected Output Deactivate the selected Output, selectable via drop down list.

Pulse Selected Output (High) Pulse an Output to close, configure a delay and the duration of the pulse.

Pulse Selected Output (Low) Pulse an Output to open, configure a delay and the duration of the pulse.

Pulse

(Opposite)

Selected Output Pulse an Output to the opposite of its current state, configure a delay and the duration of the pulse.

Activate Multiple Outputs

Deactivate Multiple Outputs

Activate multiple outputs from a single input. Up to 5 outputs can be selected. Use the CTRL key when clicking Outputs from the list.

Deactivate multiple outputs from a single input. Up to 5 outputs can be selected. Use the CTRL key when clicking Outputs from the list.

Toggle Multiple Outputs

Cancel Running Actions

Toggle multiple outputs from a single input. Up to 5 outputs can be selected. Use the CTRL key when clicking Outputs from the list.

Cancel any actions on an output based on affects from other outputs.

Table 29.7. VAX-IO-STR-PRS Input Actions

Action

No Action

Output Activate

Output Toggle

Output Deactivate

Output Pulse High

Output Pulse Low

Output Pulse Opposite

Output Activate Multiple

Output Deactivate Multiple

Output Toggle Multiple

Input Disable

Unmanaged Door - Resume

Unmanaged Door - Override

Lock

Description

Actions are optional; an event will still be generated when input conditions are met and server side script triggers can still execute.

Activates an output, selectable via drop down list.

Toggle an output to the opposite state, selectable via drop down list.

Deactivate the selected Output, selectable via drop down list.

Pulse an Output to close, configure a delay and the duration of the pulse.

Pulse an Output to open, configure a delay and the duration of the pulse.

Pulse an Output to the opposite of its current state, configure a delay and the duration of the pulse.

Activate multiple outputs from a single input. Up to 5 outputs can be selected. Use the CTRL key when clicking Outputs from the list.

Deactivate multiple outputs from a single input. Up to 5 outputs can be selected. Use the CTRL key when clicking Outputs from the list.

Toggle multiple outputs from a single input. Up to 5 outputs can be selected. Use the CTRL key when clicking Outputs from the list.

Disable a selected input. Selectable from a drop-down list with delay and duration.

Resumes an unmanaged door back to its normal schedule based on its Output Time Zone.

Override a selected unmanaged door to a locked state. State will remain until resume command.

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Input/Output Boards

Action

Unmanaged Door - Override

Unlock

Unmanaged Door - Override

Lock with Auto Resume

Unmanaged Door - Override

Unlock with Auto Resume

Description

Override a selected unmanaged door to an unlocked state. State will remain until resume command.

Override a selected unmanaged door to a locked state. State will resume its normal schedule at the next scheduled transition in the

Output Time Zone.

Override a selected unmanaged door to a unlocked state. State will resume its normal schedule at the next scheduled transition in the

Output Time Zone.

Tip

VAX-IO-STR-PRS panels have an additional input action called "On Action". It allows you to choose an additional action to occur and can be combined with other input functions such as door contact and request to exit.

Figure 29.8. Input Options

The following table demonstrates each of the fields available when an Output is selected:

Table 29.8. Output Options

Function

Name

Function

Associated Door

Time Zone

Description

Unique name of your Output. Accepts 4 to 60 characters. We recommend naming your Output based on its function or device that will be connected to it.

Function will dictate what Output options are available.

Select which door ports or door name the output will be associated to.

Optional. Select an Output Time Zone from the drop-down list.

This schedule will instruct the IO-Master to only monitor this input during a specific time.

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Input/Output Boards

Function

Holiday Group

Option: Normally Closed

Options: No Events

Options: Protected

Options: Initially On (If No Time

Zone Selected)

Description

Optional. Select a Holiday Group from the drop-down list. This option will instruct the IO-Master to use an alternate schedule which can be defined when adding Holidays to the system.

Choose if the Output is normally closed.

Outputs with this option selected will not generate events when the

Output changes state.

Outputs with this option selected cannot be targeted by any Input actions.

The Output will start as "on" (closed) until it is affected by an Input action or Override from the server.

VAX-IO-STR-IO Output Functions

PRS-IO Master panels have additional input functions due to increased processing power. These are

used for unmanaged and monitored doors. See the section called “Unmanaged and Monitored Doors with IO-Boards”for more information.

Table 29.9. VAX-IO-STR-IO Output Functions

Function

Door Strike

Secondary Door Strike

Door Unlocked or Open

External Buzzer

Global Buzzer

Aux Output

Description

Configures the output to act as if a lock is connected such as a door strike, maglock, gate, etc. Uses Output Time Zone set on output options.

Configures the output to follow the state of the door strike associated to the same door.

Configures the output to activate when the associated door is open via door contact state or open unlocked based on door strike state.

Configures the output to activate when the associated door is forced or held open.

Configures the output to activate when any doors on the same

VAX-IO-STR-PRS panel are forced or held open. Configurable which doors will do this.

General purpose output that can have a schedule based on Output

Time Zone. Can change state based on overrides or input actions.

Figure 29.9. Output Options

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Input/Output Boards

Input and Output Time Zones

This section will cover Input and Output schedules. Inputs and Outputs on IO-Boards can be placed on a schedule.

Input Time Zones

Input Time Zones are schedules you can place on Inputs to dictate when it will be monitored and when the Input will be ignored.

Two modes are available: Not Monitored and Monitored. In a single day you can transition between these modes up to 5 times.

To add a Input Time Zone:

1. On the Home Screen , scroll down to the section titled Scheduling ; click on the Input Time Zones icon (pictured below).

2. On the Input Time Zones screen, you'll see the default time zones. If additional Input Time Zones are needed, click the Add button on this screen.

3. On the Add Input Time Zone screen, you'll have a couple text boxes to populate.

Table 29.10. Add Input Time Zone

Text Box

Name

Description

Partitions

Description

Unique name of your time zone. Accepts 4 to 255 characters. We recommend naming your time zones by the function of the time zone.

Optional description of the time zone. Accepts 4 to 255 characters.

Select the Partitions you'd like to create this time zone in. If more than one are selected, a copy will be created for each Partition.

4. Creating the Schedule is the last step in creating a Input Time Zone. Below is what the schedule part of the add time zone page looks like.

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Input/Output Boards

Figure 29.10. Input Time Zone Schedule

5. Click on any of the horizontal bars in the time schedule to bring up the Time Zone Editor Widget .

The time zone editor widget is a simple and powerful tool for creating time zones.

Figure 29.11. Time Zone Editor

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Input/Output Boards

6. Use the Mode drop-down menu to select the Input state for the selected time span. This is useful for defining what state the Input will be in the entire day, or changing the mode for already present spans.

7. The Add Span section of the time zone editor has 3 fields used for adding a Input Time Zone span.

The Start and Stop fields, when clicked, will bring up a slider menu for selecting the stop and start times. The second Mode drop-down menu will dictate what Input state the schedule will follow during the defined time span. Once you've completed these fields, click the Add Button.

8. You should now see the bar you selected color coded to time span you've added. Add additional time spans to that day if required.

If you'd like the time zone you've created to be used for several different days, you can click on the bar with your completed time zone, and drag it to the Week , Weekend or Weekdays boxes above the chart. The time zone will be replicated based on which box you drag your time zone into.

9. Once your Input Time Zone for all 7 days is as desired, you may now press Save to create the

Input Time Zone in the selected Partitions. The Input Time Zone can now be assigned to Inputs when adding or creating IO-Master Panels.

Output Time Zones

Output Time Zones are schedules you can place on Outputs to dictate when it will be Open or Closed

(On or Off).

Two modes are available: On and Off. In a single day you can transition between these modes up to

11 times.

To add a Output Time Zone:

1. On the Home Screen , scroll down to the section titled Scheduling ; click on the Output Time

Zones icon (pictured below).

2. On the Output Time Zones screen, you'll see the default time zones. If additional Output Time

Zones are needed, click the Add button on this screen.

3. On the Add Output Time Zone screen, you'll have a couple text boxes to populate.

Table 29.11. Add Output Time Zone

Text Box

Name

Description

Partitions

Description

Unique name of your time zone. Accepts 4 to 255 characters. We recommend naming your time zones by the function of the time zone.

Optional description of the time zone. Accepts 4 to 255 characters.

Select the Partitions you'd like to create this time zone in. If more than one are selected, a copy will be created for each Partition.

4. Creating the Schedule is the last step in creating a Input Time Zone. Below is what the schedule part of the add time zone page looks like.

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Input/Output Boards

Figure 29.12. Output Time Zone Schedule

5. Click on any of the horizontal bars in the time schedule to bring up the Time Zone Editor Widget .

The time zone editor widget is a simple and powerful tool for creating time zones.

Figure 29.13. Time Zone Editor

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Input/Output Boards

6. Use the Mode drop-down menu to select the Output state for the selected time span. This is useful for defining what state the Input will be in the entire day, or changing the mode for already present spans.

7. The Add Span section of the time zone editor has 3 fields used for adding a Output Time Zone span. The Start and Stop fields, when clicked, will bring up a slider menu for selecting the stop and start times. The second Mode drop-down menu will dictate what Output state the schedule will follow during the defined time span. Once you've completed these fields, click the Add Button.

8. You should now see the bar you selected color coded to time span you've added. Add additional time spans to that day if required.

If you'd like the time zone you've created to be used for several different days, you can click on the bar with your completed time zone, and drag it to the Week , Weekend or Weekdays boxes above the chart. The time zone will be replicated based on which box you drag your time zone into.

9. Once your Output Time Zone for all 7 days is as desired, you may now press Save to create the

Output Time Zone in the selected Partitions. The Output Time Zone can now be assigned to Outputs when adding or creating IO-Master Panels.

Unmanaged and Monitored Doors with IO-Boards

Unmanaged and Monitored doors are openings that do not have controlled access (reader or method of controlling access) but do have other door hardware such as door contacts and/or door strikes. The input from the door contact is used to determine if the door is open or closed. Additional actions can be configured to occur when the door opens. This section will review how to add these types of doors.

The following chart defines the difference between these types of doors:

Table 29.12. IO Door Types and Features

Door Type

Monitored

Unmanaged

Supported Panel

Type

VAX-IO-STR,

VAX-IO-STR-

PRS

VAX-IO-STR-

PRS

Features

Only supports door contact and camera associations.

Limited output functions. 64 Door limit per PRS-IO master or POE-IO master.

Supports door contact, door strike, REX, motion sensor, camera associations, remote override and additional output functions. 16 door limit per PRS-IO master.

Use the following steps to configure an unmanaged or monitored door.

1. Navigate to the Edit Panel screen for the IO-Master Controller that you are connecting your unmanaged door to (Home, Panels, Edit Panel) .

2. Click on the IO tab on the Edit Panel screen. Use the I/O Expander drop-down menu and select the appropriate expander that your door hardware is connected to.

3. Select the input your door hardware is connected to on the left side of the page.

4. You can rename the input to make the system easier to understand.

5. Change the Function drop-down menu to Door Contact or the appropriate function. Door contact must be configured before you can add a Monitored door.

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Input/Output Boards

6. You can optionally configure the input to perform other actions just like you would any other input.

You may want to configure the input as normally closed if the function is a door contact.

Figure 29.14. IO Board Door Contact

7. For VAX-IO-STR-PRS inputs and outputs, you must select an associated door in order for the input to function. Repeat the above process for any inputs and outputs connected to door hardware.

8. After changing any required inputs to door contacts or other input and output functions, click Save on the bottom of the page.

9. From the Home Screen , scroll down to the section titled Hardware , click on the Doors icon

(pictured below).

10. On the Doors screen, you'll notice any Doors you've already configured listed here. Click the Add button on this screen.

11.On the Add Door screen, select Unmanaged or Monitored as the Door Type.

12. Select the IO board your door contact is connected to on the Panel drop-down menu.

13. Select the input your door contact is connected to on the Input drop-down menu.

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Input/Output Boards

Figure 29.15. Add Door Screen

14. Click Save.

15. Once added, you will be able to change door specific settings, associate a camera to the door and view the status of the door on the System Overview page, Map Viewer and others. Notifications related to the door will appear just like other door notifications.

Real World Applications For Inputs and Outputs

By utilizing multiple Input and Output functions, the IO boards can be used for a huge verity of purposes. Below are several common situations where security integrators have used our IO-Boards.

• Camera System Action Trigger :

Most modern camera NVR/DVR systems support dry contact inputs that can trigger specific actions such as 'start recording camera downstairs' or 'change camera position to location B'. By utilizing certain Output functions from our regular door controllers (ODM, TDM) you can connect one of the extra relays to an Input on an IO-Board. The door controllers can now be configured to give a signal to the Camera systems through the IO-Boards based on specific parameters such as:

• Door Forced or Held Open

• Door Unlocked or Open

• External Devices/Systems:

It is possible for other external systems and devices to interact with the IO-Boards, as long as they are able to provide the IO-Board a dry contact to close the Input to one of the common grounds on the IO-Board. This can include various inputs such as sensors, buttons, switches or Output devices such as motors or lights. The following table will demonstrate some examples of external devices that may be capable of interfacing with the IO-Board:

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Table 29.13. External Devices

Device

Glass Break Detector

Glass Break Detector

Photoelectric Beams

Motion sensors

Shock Detectors

Temperature Sensor

Buttons/Switches

Description

Unique name of your Output. Accepts 4 to 60 characters. We recommend naming your Output based on its function or device that will be connected to it.

Connect multiple Glass break detectors to quickly get notified of a glass break event and notify the alarm system.

Monitor these beams during off business hours to detect intruders.

Use outputs to notify the alarm system and activate sounders/ lights.

Monitor motion sensors during off business hours to detect intruders. Use outputs to notify the alarm system and activate sounders/lights.

Can be used on a verity of applications.

Configure the sensor to only trigger when specific temperature criteria has been met.

Buttons and key switches can easily trigger an Input on the IO-

Board.

The following diagrams demonstrate how some external devices can be connected to the IO-Board.

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Figure 29.16. IO-Board Example

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Chapter 30. Camera System

Integration

VAX is capable if integrating with a variety of Video Management Software (VMS) and some

Network Video Recorders (NVR). Integrating with VMS systems allows you to perform the following functions:

• Integrate with cameras from multiple VMS systems, including instances across LAN/WAN/

Internet.

• Real time video monitoring displays imported cameras from the VMS right in your web browser.

Real time video can be displayed based on pre-defined alerts such as Door Held Open, Door Forced

Open, etc.

• Associate cameras with Doors and Elevators. Associate PTZ cameras based on camera preset positions.

• Linking of video and notifications based on pre-defined events provided by the access control software.

VAX currently integrates with the following Video Management Systems:

Table 30.1. Video Management Systems

System

ViconNet

Minimum Version Notes

8.0

Milestone xProtect 2016

Web Server must be enabled.

Web Server must be enabled.

Exacq exacqVision 7.4.3

2.4

Web Server must be enabled. SSL Certified needs to be generated.

Web Server must be enabled.

Digital Watchdog

DW Spectrum

Vicon Valerus

Hikvision NVR

1.2

Plug-in

3.0.6.1

Version

SSL Certificate may need to be generated.

HTTPS may need to be enabled. Requires a specific plug-in to work. Contact support to get a copy.

Supported Browsers

This section will display which camera systems are compatible with which web browsers.

Table 30.2. Video Management Systems

System Support Browsers Notes

Vicon Valerus Internet Explorer 11 • Requires Valerus Plug-in.

Vicon

ViconNet

• Supports multiple cameras in matrix.

• Good video quality and performance.

• Very Low video latency.

• No mobile support.

Internet Explorer 11 • Requires Silverlight Plug-in.

• Supports multiple cameras in matrix.

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System

Milestone xProtect

Support Browsers Notes

• Supports iris and focus adjustments.

• Good video quality and performance.

Internet Explorer 11

Opera 35.0

Google Chrome

Mozilla Firefox

• No mobile support.

• Uses HTML5, supported on many platforms.

• Stream utilizes JPEGs, medium performance and quality.

• Shows on-screen when recording or motion detected.

• Mobile supported.

Exacq exacqVision

Apple Safari

Internet Explorer 11

Opera 35.0

Google Chrome

Mozilla Firefox

• Uses HTML5, supported on many platforms.

• Stream utilizes JPEGs, medium performance and quality.

• Web Sockets supported.

• Mobile supported.

Digital

Watchdog DW

Spectrum

Apple Safari

Opera 35.0

Google Chrome

Hikvision

• Uses HTML5 streaming via WebM protocol.

• Good video quality and performance.

Mozilla Firefox • Buffers live stream, causing 5-10 second delay for realtime video.

Apple Safari

• Limited mobile support.

Internet Explorer 11 • Requires Hikvision Web Components Plug-in.

• Good video quality

• No mobile support.

Enable the VMS Web/Mobile Server

This section will outline what is required before VAX can synchronize and view cameras on the VMS.

Each system will need their respective VMS Web Server enabled. For more specific details on enabling and configuring the web server on a specific VMS, please contact the dealer/installer of the VMS or the VMS manufacturer.

Enable Web Server: Valerus Configuration

1. Valerus will have HTTP server enabled by default.

2. Import or create self-signed SSL certificate as outlined by Valerus documentation or Vicon support.

3. Proceed to the section called “Adding a Camera System”.

Enable Web Server: ViconNet

1. Login to a ViconNet Nucleus.

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2. Enable the ViconNet web and mobile server as outlined in the ViconNet Installation and

Configuration Guide.

3. If you are using HTTPS (recommended), use a web browser and browse to the URL of the ViconNet server. Accept any certificate warnings and proceed.

4. You should add the Self-Signed ViconNet SSL certificate; this process is outlined in the section called “Adding Website Certificates for Camera Integration”.

5. Proceed to the section called “Adding a Camera System”.

Enable Web Server: Milestone XProtect Mobile

1. Login to the server hosting Milestone XProtect.

2. Install the Milestone Mobile Server component as outlined by the XProtect Mobile Administrator's

Manual.

3. Create self-signed SSL certificate as via XProtect Mobile certification manager.

4. Setup IFrame configuration with the following steps: a. Browse to "C:\Program Files\Milestone\Milestone Mobile Server\Web" on the Milestone

Mobile server.

b. Copy and paste the folder "C:\Program Files (x86)\Vicon\VAX\WebServer\milestone" from the

VAX web server into the Web folder from the previous step. Rename the milestone folder to

VAX.

c. On the Milestone Mobile server, open VideoOS.MobileServer.Service.exe.config from the installation directory with administrative privileges. You can use a file editing program such as notepad.

d. Search for the key "Content-Security-Policy". Add "https://computer:11001" at the end of

"frame-src ‘self’". It should look like:

<add key="Content-Security-Policy" value="default-src 'self'; script-src 'self'; connect-src 'self' ws://* wss://*; img-src

'self' data: blob:; style-src 'self' 'unsafe-inline'; frame-src

'self' https://VAX-Server:11001" /> e. Search for the key "PlainTextAuthenticationEnabled". Set the value as "True".

f. Search for the key "X-Frame-Options". Remove "DENY" from the value. Leave the value blank or set it to "ALLOW-FROM https://servername:11001".

5. Use a web browser and browse to the URL of the XProtect Mobile server. Accept any certificate warnings and proceed.

6. You should add the Self-Signed XProtect Mobile SSL certificate; this process is outlined in the section called “Adding Website Certificates for Camera Integration”.

7. Proceed to the section called “Adding a Camera System”.

Enable Web Server: Exacq exacqVision Web Services

1. Login to the server hosting exacqVision.

2. Enable the exacqVision Web Service as outlined in the Web Service User Manual.

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3. Use a web browser and browse to the URL of the exacqVision web interface. Accept any certificate warnings and proceed.

4. You should add the Self-Signed exacqVision SSL certificate; this process is outlined in the section called “Adding Website Certificates for Camera Integration”.

5. Proceed to the section called “Adding a Camera System”.

Enable Web Server: Digital Watchdog DW Spectrum

1. DW Spectrum Web Server should be enabled by default.

2. If you are using HTTPS (recommended), use a web browser and browse to the URL of the DW

Spectrum web interface. Accept any certificate warnings and proceed.

3. You should add the Self-Signed DW Spectrum SSL certificate; this process is outlined in the section called “Adding Website Certificates for Camera Integration”.

4. Proceed to the section called “Adding a Camera System”.

Enable HTTPS: Hikvision NVR

1. Hikvision Web Server should be enabled by default. We recommend enabling HTTPS on the NVR/

DVR in order to securely view video.

2. Browse to the URL of the Hikvision NVR web interface.

3. Login to the web interface.

4. Navigate to the Configuration tab and select Advanced Settings.

5. Click the HTTPS tab. Check the Enable checkbox.

6. Select certificate installation method and click Save. In a few moments you should be able to access the HTTPS version of the web interface.

7. You should add the Self-Signed Hikvision SSL certificate; this process is outlined in the section called “Adding Website Certificates for Camera Integration”.

8. Proceed to the section called “Adding a Camera System”.

Adding a Camera System

Adding a camera system (VMS) allows you to associate cameras to Doors/Elevators and view historical playback and real-time video.

1. Access your VAX system through your HTML5 browser of choice.

2. Log in using the administrator account you created during the initial setup or provided to you by your dealer/installer.

3. On the Home Screen , scroll down to the section titled Hardware ; click on the Camera Systems icon (pictured below).

4. On the Camera Systems screen, you'll see any other camera systems you’ve already added. You can connect to multiple camera systems if required. Click the Add button on this screen.

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Figure 30.1. Add Camera System Screen

5. On the Add Camera System screen, you'll have a few text boxes to populate.

Table 30.3. Add Camera System

Text Box

Name

Integrator Type

Address

Username

Password

Time Zone

Partition

Playback Delay

Description

Unique name of your camera system. Accepts 2 to 255 characters.

We recommend naming your camera system based on location or function.

Choose the correct integrator type based on the VMS you'd like to integrate with.

The address of the server/computer hosting the VMS. This can be a name or an IP address. Include http/https header. Include the port number used by the video management software if not using default port 80. The port number is only required if not using the default port 80 (http) or 443 (https).

The username that will be used to access the VMS. This can be located in your camera management software.

The password for the VMS account that will access the VMS. This can be located in your camera management software.

The local time zone the camera system will reside in.

The partition the camera system will be located in.

Number of seconds difference to sync notification time to recording time.

6. Once you have filled in the required fields, you may now press Save to create the camera system in the selected partition. You'll be prompted to add another system, or continue configuration for camera system you just added.

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Warning

If the VMS is using HTTPS (recommended), you will likely need to add the SSL certificate of the

VMS to any client computers that will be viewing cameras through VAX. Please see the section called “Adding Website Certificates for Camera Integration” for more details on this process.

Manage Camera Systems

Once you've added a camera system, the next step is to synchronize the available cameras from the

VMS and enable which cameras you would like to integrate with VAX.

If you just added a Camera System, clicking "Continue Configuration" will bring you to the Manage

Cameras Screen ; otherwise:

1. On the Home Screen , scroll down to the section titled Hardware ; click on the Camera Systems icon (pictured below).

2. On the Camera Systems screen, you'll see any camera systems you’ve already added. Click the blue edit button next to the camera system you would like to modify.

Once on the Manage Camera Systems screen for a specific camera system, the next step is to synchronize cameras (retrieve a list of available cameras or camera groups) and select which cameras you want the Access Control System to have access to.

1. Click the "Synchronize Cameras" drop-down button and choose if you want to synchronize all cameras on the camera system, or by certain camera groups (if the VMS supports it). Synchronizing cameras by groups allows you to import pre-defined groups from the camera management software; this is useful on sites with a large number of cameras.

Note

Depending on the number of cameras in the video management software, this process may take up to a few minutes. The process will also let you know if it fails to communicate with the server.

2. Once the synchronization process is complete, you'll see a list of available cameras that was retrieved from the VMS System.

3. Each camera in the list will contain the name of the camera imported from the VMS, the camera type, if it's a new or missing camera and if the camera is enabled.

4. The Enable checkbox beside each camera dictates if the camera is available to the Access Control

System for door association or viewing.

Warning

Once a camera is enabled, this will count towards the camera limit imposed by your product license.

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Figure 30.2. Manage Cameras Screen

Purging Cameras

When a camera in the camera management software is removed or renamed, the cameras will need to be re-synchronize. If the access control software detects that a camera that was available previously no longer exists, it will be labelled as "Not Found". When this happens, and the camera is not expected to be available again, we can purge the camera from the system. This will remove the camera and all associations that camera has to Doors and Elevators.

To remove cameras that no longer exist, simply synchronize cameras to detect which cameras are no longer available; click the "Purge Cameras" button once if you see any cameras that are "Not Found".

Figure 30.3. Purging Cameras

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Camera System Integration

GPU Acceleration

On the configuration tab of the Edit Camera System page, there is an option titled GPU Acceleration may appear if the VMS supports it. This option is used to borrow processing power from the computer video card when clients are viewing cameras; this can help offload CPU load on the client computer.

Note

This feature requires a compatible video card and web browser.

WebSockets

The configuration option Use WebSockets may appear if the VMS supports it. This option is used to use WebSocket transport protocol and can make transporting camera playback more efficient.

Note

This feature requires compatible operating systems (Windows 8 or higher).

Use Proxy

This is exclusively an option for Valerus. When enabled, requests to view, and commands to cameras will use the VAX web server as a proxy for web requests. This will bypass some SSL certificate errors when HTTPS is used.

Viewing Synchronized Cameras

Viewing cameras in VAX can be done in several ways; we also support inline camera view that can be triggered based on events such as Access Denied or Door Forced Open. This section will cover viewing live video and playback video.

Warning

In order to view cameras in VAX over HTTPS communication, you must first create a trust between the client computer browsing to VAX and the VMS web server. In order to do this we must import a certificate from the VMS server or the SSL certification needs to be registered with

valid Certificate Authority. Please see the section called “Adding Website Certificates for Camera

Integration” for more details on this process.

1. On the Home Screen , scroll down to the section titled Day to Day ; click on the Camera Viewer icon (pictured below).

On the Camera Viewer screen, you'll have several options for viewing cameras in your system.

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Camera System Integration

Figure 30.4. Camera Viewer

Tip

You can quickly view live feed of a single camera by clicking directly on the camera icon next to the name of each camera on this screen.

Viewing Live Video

To view live video on the View Cameras screen, input the following parameters:

1.

Camera System : Select the Camera System you would like to view.

2.

Matrix Size : If the VMS supports a video matrix, you can select a matrix size. By default, the system will automatically choose the best size for the amount of cameras you are viewing.

3.

Mode : Select Live Video as the mode.

4.

Cameras : Select which cameras you would like to view. You can select multiple cameras if the

VMS supports a video matrix.

5. Once you've selected the camera(s), you can now click the "View Live Video" button on this screen.

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Figure 30.5. Camera Viewer

6. A new window will appear over your current screen. This is the Camera Viewer . It will show live video of the camera you selected. You'll have several options on this screen; some will be dependent on the type of camera or VMS you are viewing:

Table 30.4. View Camera Options

Option Description

This button will change the camera mode to playback. You can use the Up arrow to select where to start playback based on the current time or select a time with the date and time picker.

PTZ Only. Pan Speed will influence how fast a

PTZ camera will move when changing positions manually or with auto pan.

PTZ Only. The Apply button will move the camera to the selected preset position; this also allows you to set presets based on the current camera position with the Set button.

ExacQ Only. Low quality can be selected to save bandwidth at the expense of stream quality.

7. If your screen is black or has any errors on the bottom such as "Error Retrieving Video" or "source", please see the applicable chapter in our Tech Guide.

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Viewing Playback Video

To view playback video on the View Cameras screen, input the following parameters or click:

1.

Camera System : Select the VMS system you would like to view.

2.

Matrix Size : If the VMS supports a video matrix, you can select a matrix size. By default, the system will automatically choose the best size for the amount of cameras you are viewing.

3.

Mode : Select Playback Video as the mode.

4.

Time : When the mode is selected as Playback Video , the Time field will need to be filled. Clicking in the text box will present the time and date widget; select the time you would like to view video playback.

5.

Cameras : Select which cameras you would like to view.

6. Once you've selected the cameras, you can now click the "View Playback Video" button on this screen.

7. A new window will appear; this is the playback camera viewer. It will begin playback at the time selected.

Tip

You can switch back to live video at any time by pushing the Live Video button on the camera viewer.

8. On the camera viewer, you'll have options specific to video playback.

9. You can choose a new time for the video playback by clicking the button displayed below:

Associating Cameras with Doors and

Elevators

VAX allows support for cameras to be associated with Doors/Elevators. This is so notifications can be linked to playback video.

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Door/Elevator to cameras associations also allow us to display an inline camera view when alerts occur on a door associated with that camera, such as Door Forced Open and Door Held Open.

Use the following steps once your cameras have been synchronized and enabled in the system:

Camera Associations: Door

1. On the Home Screen , scroll down to the section titled Hardware ; click on the Doors icon (pictured below).

2. On the Doors screen, you'll see any Doors you've already configured listed here. Click the blue button next to the door for which you'd like to configure a camera association.

3. On the Edit Door screen, you'll see there are 6 tabs, each with their own configuration items. Click on the Camera Association tab; this is where we will configure camera associations for this door.

Figure 30.6. Camera Association tab of the Edit Door screen

4. Select the camera you would like to associate with the door. If the VMS supports matrix views, you may select more than one.

Tip

You can associate a camera with a preset position if the camera is a PTZ camera.

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Camera Associations: Elevator

1. On the Home Screen , scroll down to the section titled Hardware ; click on the Elevators icon

(pictured below).

2. On the Elevators screen, you'll see any elevators you've already configured listed here. Click the blue button next to the elevator for which you'd like to configure a camera association.

3. On the Edit Elevator screen, you'll see there are 4 tabs, each with their own configuration items.

Click on the Camera Association tab; this is where we will configure camera associations for this elevator.

Figure 30.7. Camera Association tab of the Edit Elevator screen.

4. Select the cameras you would like to associate with the elevator.

Tip

You can associate a camera with a preset position if the camera is a PTZ camera.

Camera Notifications

Once a camera is associated with a door/elevator, an icon will appear next to all notifications related to that device, including live and playback video. Clicking the camera icon will bring up a playback camera viewer that will match the time of the event. Any reports will also have a camera link next to each entry that includes a device with a camera associated to it.

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Figure 30.8. Door Notifications With Camera Link

Figure 30.9. Elevator Notifications With Camera Link

Figure 30.10. Door Activity Report With Camera Link

Configuring Live Camera Alerts

Once doors and elevators have camera associations, VAX supports configuration for event messages to display an inline video feed above the notifications area.

This is useful for time critical events such as Door Forced Open, Door Held Open, or cards being denied access to a secured area. This section will go over the configuration of these alerts.

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Camera System Integration

Figure 30.11. Inline Camera View based on Denied Access

Configuring specific notifications for use with the inline camera viewer is very simple in VAX:

1. On any page in the software web interface, click on the Administrative icon on the top right of the screen. A drop-down menu will appear.

2. Click Settings on the drop-down menu. This will open the Administrator Settings page.

3. On the Administrator Settings screen, you'll have a list of every type of notification in the system.

Beside each notification are three buttons. For the purposes of cameras, only the third button is needed.

• Live Camera: When live camera button is selected, the event will display an inline live video of any cameras associated with the device that triggers the event. For example, if Live Camera was selected for the Access Denied, Invalid Stop Work Date, a live video feed will appear for the associated cameras on the door attached to the reader the notification occurred on.

• Select any notifications you need to trigger the inline camera view. You must navigate away from the page for the settings to take effect.

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Figure 30.12. Notification Settings

The inline camera view is good for a quick glance, but if there are more than one camera associated with a door it can be difficult to see.

We can open an external display for live video notifications using the button highlighted below.

While this external display is open, notifications with the live video option will display in the new window, not the notification bar.

Adding Website Certificates for Camera

Integration

VAX uses secure HTTPS secure communication. If the VMS is using HTTPS as well, we must create a "trust" between the client PC and the VMS. If the VMS web server is using a self-signed certificate

(as opposed to an official certificate purchased from a company, such as godaddy.com), you must add the self-signed certification generated by the VMS web server. This does not apply if you are using regular HTTP communication.

The following instructions will work on most operating systems and web browsers.

1. Log into VAX. On the main page scroll down to the section titled "Hardware"; click on the Camera

Systems icon.

2. Click the blue edit button next to the camera system you would like to add a certification for. Click on the "Configuration" tab.

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3. On the configuration tab, copy the text box titled "Address". We will need to browse to this address in another tab of our web browser in order retrieve the certification file. Copy the URL and place it into a web browser address bar. Press enter and you should see the following message (depending on your browser).

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4. The next step is to extract the certification so that we can install it on our computer.

Importing Certification in Internet Explorer

1. In Internet Explorer, click "Continue to this website"; once the site loads you'll see a red button in the URL titled "Certificate Error". Click on this button; a small pop-up will appear. Click "view certificates".

2. On the certificates window, click "install Certificate" on the bottom of the window. The certificate

Import Wizard will now appear. Please proceed to the section called “Importing Certificates with the Certificate Import Wizard” to continue the certificate import process.

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Importing Certification in Google Chrome.

1. In Google Chrome: Once you see the message "Your connection is not private", click on the icon that looks like a padlock in the URL with an "X" through it. A small window will appear.

2. On this window, click the link titled "Certificate Information". A new window will appear. Click on the Details tab of this window.

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Camera System Integration

Click on the "Copy to File" button on this screen. This will launch the Certificate Export Wizard.

3. On the first page of the certificate export wizard, click "Next". On the "Export File Format" screen, click "Next".

4. On the "File to Export" screen, browse to the location you would like to save the certificate. You must name the file as well. Click "Next".

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5. On the last screen, click "Finish". The certification filed will now be exported to the selected location.

6. Browse to the location you exported the certification file. Right click on the file and select "Install

Certificate". This will now launch the Certificate Import Wizard. Please proceed to the section called “Importing Certificates with the Certificate Import Wizard” for further instructions.

Importing Certificates with the Certificate Import

Wizard

This section covers how to proceed once you bring up the certificate import wizard. This can be accessed by clicking "Install certificate" in Internet Explorer, or after exporting a certificate from

Google Chrome and double clicking the saved file.

1. On the first screen of the import wizard, select "Current User" as the Store Location; if more than one Windows user will be utilizing the VAX web interface, select "Local Machine". Click Next.

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2. On the next screen, select "Place all certificates in the following store" and click the browse button.

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Camera System Integration

3. A small window will appear with various folders; select "Trusted Root Certificate Authorities" as the certificate store. Click "OK". Click "Next" again.

4. On the last screen, click "Finish". You will be prompted that you are about to install a certificate.

Click "Yes" to install the certificate.

5. You must restart your web browsers and clear your browser cache before the new settings will take affect.

Note

This process must be done on all client computers that will be viewing camera systems through

VAX via HTTPS protocol. Failure to do so will result in the error "Failed to load list of sites".

Multi-vendor Camera Matrix

The Camera Matrix is a full screen in VAX dedicated to viewing cameras in a grid view. Cameras from multiple vendors can be viewed simultaneously. A maximum matrix size of 4 x 4 is supported.

On the Home Screen , scroll down to the section titled Day To Day ; click on the Camera Matrix icon (pictured below).

The Camera Matrix screen will open in another tab or external window.

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Camera System Integration

Figure 30.13. Camera Matrix With Cameras

On the left side of the screen is your Devices list and Camera list.

Figure 30.14. Devices List

When Devices is selected, you'll get a list of Doors and Elevators with cameras associated to them.

When Cameras is selected, you'll get a list of camera systems and cameras.

On the top left side of the screen are various page options.

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Camera System Integration

Figure 30.15. Devices List

Click Devices to toggle the device list on the left side. Use this to maximize screen space for viewing cameras.

Click Matrix to select a Matrix size. 1x1 to 4x4 are available.

Click Fullscreen to make the current web browser into full screen mode. Use this to maximize screen space for viewing cameras.

Click Settings to reveal page specific settings. Enable Restore On Load to allow the page to remember which cameras were being displayed upon reload. Show PTZ Controls can be toggled to remove PTZ controls from the inner window when viewing PTZ cameras.

Viewing Cameras in Matrix

To view live video or playback, do the following:

1. Click Settings on the top of the page. Select the appropriate Matrix Size.

2. On the Devices and Camera list, expand the tree view. When you want to view a camera, simply click and drag a camera or device into one of the video windows in the middle of the screen. You can check multiple cameras off and click Live or Playback on the bottom of the screen.

Tip

You can right click on the inner window when viewing a camera to quickly change between

Playback and Live video. You can also access PTZ presets this way.

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Chapter 31. Active Directory

Integration

This chapter will outline the benefits and steps needed to integrate VAX with an LDAP provider such as Microsoft Active Directory(AD) . An IT administrator is strongly recommended and likely required in order to successfully integrate. This chapter should be reviewed in its entirety before AD integration is attempted.

Integration Overview

Active Directory integration allows VAX to do the following:

• Import Users from an existing Active Directory (AD) server and give them access to Doors/Floors based on the AD Security Groups they are in.

• Synchronize VAX Users with AD Users based on a timer or triggered manually from VAX.

• Users in AD that are disabled will have their access rights to Doors/Floors removed (depending on

AD polling time).

• Associate custom fields in VAX with AD User Attribute fields.

• Import Credential information (Card/Fob/PIN) from AD User Attribute fields.

• Allow LDAP authentication for VAX Administrators. Allows VAX Administrators to login to VAX with AD domain credentials.

AD Integration Order of Operations

In order to maximize efficiency and minimize configuration time, we recommend the order of operations outlined by this guide. Each item in this list will be detailed in its own section.

1. Planning: What AD Information will be Synchronized a. Groups (optional): Create or choose Groups in AD that VAX will monitor. Note the

Organizational Unit (OU) chain required to narrow the scope to those groups. VAX will only synchronize AD Users that are members of the selected groups.

b. Credentials (optional): Credential information (Cards/Fobs/PINs) can be imported from AD

User Attributes in Active Directory. Requires one or more available User Attribute Fields.

c. Custom Fields (optional): AD User Attributes such as Address, Phone Number and many others can be associated with Custom Fields in VAX.

d. LDAP Authentication (optional): If enabled, adding new Administrators in VAX will give you the option of using LDAP authentication instead of creating a username and password. No special configuration needed in AD.

2. Configure Service Accounts for VAX a. Choose or create a Service Account in Active Directory.

b. Add the Service account as a member to the AD group "Read-only Domain Controllers" or an equivalent Group that gives the service account access to read Active Directory Users and

Groups.

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Active Directory Integration c. Add the local policy "Logon as a Service Right" to the Service Account VAX will run as on the server VAX will be installed on.

3. Install VAX a. Install VAX on a computer that is part of the domain; ensure the services are configured to run as the service account created in Active Directory.

b. If required, changed database permissions locally in SQL so that the Service Account has access to create/modify the VAX MSSQL database.

4. LDAP Integration Settings in VAX a. Perform initial configuration of VAX and login with the Initial Administrator (if not already done).

b. Enter the Fully Qualified Domain Name in LDAP Integration Settings.

c. Choose a Polling Time in LDAP Integration Settings (how often VAX will check for AD changes).

d. Enter the Root Group OU (Optional). This will narrow the scope to the OU that contains the

Groups that VAX will synchronize and monitor for Users.

5. Create Associations between AD Groups and Access Privilege Groups a. Create Associations between AD Groups and Rules that will define which Doors/Floors Users in those Groups will be given access to.

6. Importing Credentials From AD (Optional): a. Create Associations between AD User Attributes and a Credential Type.

7. Importing Custom Fields From AD (Optional): a. Create Custom Fields in VAX.

b. Create Associations between AD User Attributes and VAX Custom Fields.

8. Synchronize AD: Perform first LDAP synchronization.

a. Once all previous steps are complete, perform your first synchronization.

Planning: What AD Information will be

Synchronized

This section will outline factors that should be considered in the planning phases of LDAP integration.

The following list contains information that is synchronized automatically for AD Users:

• First Name and Last Name

• User Expiry Date (expired users will no longer have access rights)

• User Status (disabled/enabled)

• Group Membership (only groups that have been added in VAX)

All other information (i.e.,credentials, custom fields) are optional and outlined in the next sections.

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AD Groups, Membership and Structure

VAX synchronizes users based on the AD Security Groups in which they are members. You will choose the AD Security Groups from which you want to monitor/synchronize users.

Optionally, access can be granted to Doors/Floors based on the AD Security Groups in which the

Users are members.

The following are factors that should be considered during this process:

• How granular do permissions to Doors/Floors need to be?

• Anyone in AD should have access to all Doors/Floors:

• An existing group (such as 'Staff' or 'Domain Users') can be used to give employees access to all Doors/Floors in the system.

• Very specific groups of people require different access at different times:

• If there isn't dedicated AD Security Groups for each type of user (HR, IT, Office, etc):

Dedicated Security Groups should be created in AD to give access to Doors/Floors. AD Users should be assigned to the appropriate AD Groups prior to deployment.

• Should giving employees access to Doors/Floors be done from Active Directory or VAX?

• Active Directory:

• In this case, there should be one or more AD Groups specifically made for Access Control.

Existing employees will be placed in one or more of these groups. VAX will be configured to give access to Doors/Floors based on AD Group membership.

• Most administration will be done in AD. New employees will be placed into Access Control

AD Groups and automatically given permissions to Doors/Floors.

• VAX:

• In this case, AD Users will by synchronized based on one or more groups. Once synchronized, a VAX administrator will give access to Doors/Floors based on VAX Groups.

User Credentials

User credentials (cards, fobs, biometrics, PINs) are what Users in VAX use to get access to Doors/

Floors.

Credential information can either be added to Users in VAX after they've been synchronized from AD or credential information can be stored in AD User Attribute Fields and imported with the User.

The benefits of storing credential information in AD User Attributes include:

• Centralization of access control user management.

• Credentials are backed up and can be easily imported again if the VAX database is destroyed.

• When Users in AD are disabled, any corresponding credentials will have their access rights revoked to Doors/Floors.

Storing User Credential in AD User Attributes

We can import several credential types from one or more AD User Attribute Fields.

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• Wiegand Credential from Single AD Attribute Field:

The credential will start with a Site Code or Facility Code, followed by the Credential Number and a corresponding PIN (optional). Each entry should be separated by a comma. (example: 33,1528,1234 or 33,1529)

• Wiegand Credential with Fixed Site Code:

The Site Code or Facility code will be set as a specific value in VAX. The Credential Number will be in a single AD User Attribute field. The optional PIN will be in its own field as well.

• Wiegand Credential from three Individual Fields:

The Site Code or Facility Code will be in a single AD User Attribute field. The Credential Number as well as the optional PIN will each be in a single AD User Attribute field.

• PIN:

The Site Code or Facility code be will be in a single AD User Attribute field.

Example 31.1. Example of all types of credentials stored in AD User Attribute

Fields

You can edit AD User Attributes in a list view; hidden and commonly unused AD User Attribute

Fields can be found in this view.

In Active Directory Users and Computers:

1. Click View from the top menu.

2. Click Advanced Features. The window will refresh.

3. When editing an AD User, a new tab titled Attribute Editor will appear.

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Configuring Service Accounts

This section will outline the steps needed to allow VAX to access domain resources, including access to Microsoft Active Directory via LDAP protocol. VAX runs as a Windows Service. It will need to be run as a Windows account that has permission to read LDAP information.

An IT administrator can either create a Managed Service Account (a special Windows account specially made for running services on a domain) or a normal Windows domain account with Domain and Service Account permissions.

Create and Configure Service Accounts

1. Login to a Windows domain controller with a Domain Administrator.

2. Open Active Directory Users and Computers.

3. Navigate to an OU where you will create the Service Account. We recommend using the Managed

Service Accounts OU.

4. Right click the OU and select New, followed by User.

5. Create the new User. You can name it VAXWebService so that it can be easily found later. Record the logon name. Set a password. Make sure "User must change password on login" is not checked.

6. After the User is created, navigate to its Properties.

7. Add the User to the AD Security Group "Read-only Domain Controllers". This permission is required for VAX to make LDAP queries.

Next we must give the Service Account we created local permission to log on as a Service.

1. Login to the Windows computer that VAX will be installed with a domain administrator account or a local administrator.

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2. Open "Local Security Policy". You can also find it by searching or entering "secpol.msc" into a

Run window.

3. In the Local Security Policy Window, expand the "Local Policies" from the left side and select

"User Rights Assignment".

4. In the policy list, right click "Log on as a service" and select Properties from the context menu.

5. On the properties Window, click 'Add User or Group'.

6. Search and select the Windows Domain Account created earlier on the domain. This will allow this account to login as a service.

7. Click OK and OK again on the previous page to apply this setting.

The service account configuration is now complete; you can now move on to installing the VAX server software.

Install VAX

This section will outline the software installation. The VAX software installer is smart. It will detect any missing components and install them for you. The following is a brief overview of the installation procedure. For better understanding or use of advanced settings please see the Installation/Upgrade

Guide.

1. Run VAX.exe from the installation media or after downloaded from the web.

2. You will see a list of required components. A checkbox will appear next to any components that are missing.

3. Click Install, any checked components will be installed. If you are installing from a VAX installation media; missing components will be installed locally. If installing from a web download, the installer will attempt to install those items from the internet.

Note

If any components fail to install, try restarting the computer and run the installer again.

If components continue to fail installation, contact Vicon technical support. Please see

Chapter 36, Support

.

4. Once any missing components are installed, the VAX Setup will begin.

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Active Directory Integration a. Click Next.

b. Accept the EULA and click Next.

c. Select Advanced.

d. Click Next.

e. On the Service Configuration screen, enter the domain and username of the service account that was created in the previous sections (example, "corp\VAXWebService"). Enter the password of the service account. Repeat this for the System Manager section.

Caution

Do not include a Domain Suffix in the service account "Run as User" fields.

f. Click Next.

g. Click Next.

h. Click Next.

i. Click Install.

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Note

If any services fail to install or fail to start, please see the section called “VAX Services Fail to

Start”.

LDAP Integration Settings in VAX

This section will cover LDAP Integration settings in VAX.

1. Access your VAX system through your HTML5 browser of choice.

2. Log in using the Administrator account created during the initial setup or provided to you by your dealer/installer.

3. On the Home Screen , scroll down to the section titled Scheduling ; click on the LDAP Integration icon (pictured below).

4. Fill in the following fields on the LDAP Integration screen:

Table 31.1. LDAP Settings

Text Box/Check box Description

Fully Qualified Domain Name Enter the domain name associated with the Domain Controller

(Example: Corp.local).

LDAP Polling Time

Root Group OU (optional)

Enter the amount of time (in minutes) that VAX will wait between checking the AD server for changes on any users attached to groups that are being monitored.

You can narrow the scope in which VAX will allow you to add/view AD Groups. Enter the OU chain required to get to the OU that will contain the AD Groups you'd like to synchronize/monitor. (Example: OU=NewYork

Location,OU=Access Control,OU=Groups)

Allow LDAP Authentication Check to enable Single Sign on via AD Domain Credentials.

Allow LDAP Group/User Sync Check to enable LDAP Group/User Sync.

Warning

Do not click the Force Sync button or Force Refresh button (starts the initial synchronization) until User Credential maping, Custom Field mapPINg and all required AD Groups have been added as Access Privilege Groups. This will be covered in the next sections.

5. Click the Save button on the bottom of the screen.

LDAP User Credentials

If it was decided during planning phases that Credentials will be obtained from Active Directory, follow the rest of this section.

1. On the LDAP Integration screen, navigate to the User Credentials tab.

2. Click the icon to pull up the LDAP Credential Import options.

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3. Select a Credential Type from the drop-down list.

4. If you selected Card as the Credential Type, you must select an Import Type. This will help VAX know if the credential information will be in a single field or across multiple AD User Attributes.

5. Select the AD User Attribute Field from any required drop-down menus.

Note

If any PIN Fields are left as "Not Set", we will automatically generate any corresponding PINs for Card and PIN schedules. If the field is set but is empty in AD, it will also be automatically generated. In the case of importing a credential from a single field, we will auto generate a PIN if there is no comma separated entry after Site code and Card Number.

LDAP User Custom Fields

If it was decided during planning phases that one or more AD User Attributes should be synchronized to VAX from Active Directory, follow the rest of this section.

1. Custom Fields should be added in VAX before they are associated with AD Attributes.

2. On the Home Screen , scroll down to the section titled Day To Day ; click on the Custom Fields icon (pictured below).

3. On the Custom Fields screen, you'll see any custom fields already created. To add an additional field, fill the text box titled Name of the Field and click the Add button.

Figure 31.1. Custom Fields: Example

4. After you've added your Custom Fields, we must associate the VAX Custom fields to AD User

Attributes.

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5. On the Home Screen , scroll down to the section titled Scheduling ; click on the LDAP Integration icon (pictured below).

6. On the LDAP Integration screen, navigate to the Custom Fields tab.

7. You'll see the custom fields added in the previous steps. Use the Mapped To drop-down menu to select an AD User Attribute to associate to each custom field. You can leave the drop-down menu as Not Set; VAX will treat the Custom Field as it normally would.

Figure 31.2. LDAP Custom Fields

8. You can now move on to the next section for creating Access Privilege Group associations to AD

Security Groups.

Create Associations Between AD Groups and

Access Privilege Groups

In order for an AD User to be synchronized, we must tell VAX which AD Security Groups to monitor

and synchronize Users from. For more information on planning Group Structure, please see the section called “AD Groups, Membership and Structure”.

This section will demonstrate how to add a AD Security Group as an Access Privilege Group in VAX.

1. On the Home Screen , scroll down to the section titled Day To Day ; click on the Access Privilege

Groups icon (pictured below).

2. On the Access Privilege Groups screen, you'll see any groups already created. Click the Add button on this screen.

3. Select LDAP as the Group Type. If you want to create any Access Privilege Groups without LDAP, you can select Local.

4. The Group drop-down menu will give you a list of AD Security Groups that VAX was able to see.

Select an AD Group you'd like to monitor/synchronize Users from.

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Tip

You can narrow the scope of what AD Groups VAX can see by filling in the Root OU section on the LDAP Configuration Screen.

5. (Optional) Fill in a description to help other administrators understand the role/purpose of this group.

6. Select a Partition to create this Access Privilege Group in.

Note

You can associate the same AD Security Group to multiple Partitions by adding the group multiple times and changing which Partition is selected.

7. If you anticipate that User schedules in this group should behave differently on a Holiday, select

Standard Holidays for the Holiday Group. Otherwise, select No Holidays.

Figure 31.3. Adding a AD Security Group as a Access Privilege Group

8. Readers/Floors:

If Panels, Doors, Elevators and Readers have been configured, you can optionally give access to

Doors/Floors and select a Time Zone. AD Users that are synchronized will be given access to the specified Doors/Floors based on the User Time Zone selected. Check any applicable Doors/Floors and select a schedule from the drop-down menu.

Figure 31.4. Selecting Readers/Floors

9. Once you're satisfied with the settings (which can be edited later as needed), click the green button

Create .

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10. Repeat this process for any additional AD Security Groups you'd like to add.

Synchronize Users from AD

Before the first LDAP synchronization, please ensure the following have been complete:

• Fully Qualified Domain Name has been entered in LDAP settings.

• If required, User Credentials have been mapped to AD User Attribute fields. Credentials should be entered into the selected User Attribute Fields in Active Directory.

• If required, Custom Fields have been added and mapped to AD User Attribute fields.

• All required AD Security Groups have been added as Access Privilege Groups.

You are now ready to perform the initial AD Synchronization.

1. On the Home Screen , scroll down to the section titled Scheduling ; click on the LDAP Integration icon (pictured below).

2. For the first initial synchronization, press the Force Refresh Button.

The Force Sync button will delete any existing LDAP Users from VAX and then attempt to synchronize those users based on the current LDAP settings and groups.

Warning

Depending on the performance or load on the Domain Controller (AD server), a Force Refresh can take between a few minutes to over an hour. Force Refresh should only be used for the initial sync or if Credential maping and/or Custom Field maping are changed or additional AD

Security Groups are added as Access Privilege Groups.

3. After the first sync is complete, VAX will check AD for changes based on the LDAP Polling Time.

You can also force VAX to sync earlier by pressing the Force Sync button.

LDAP Administrator Authentication

With LDAP configured, VAX can allow Administrator authentication with LDAP providers such as

Active Directory for Administrators who log into VAX to manage the system and make changes.

The benefits of using LDAP authentication with VAX include:

• Single sign in allows Administrators to use their Active Directory or Domain Credentials to access

VAX.

• Passwords are authenticated with Active Directory. In the event that the password changes in active

Directory, VAX will require the new password for the Administrator to log in.

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Some of the disadvantages of using LDAP authentication with VAX include:

• If the LDAP provider is offline, administrators cannot log in to make changes to VAX.

• If the LDAP credentials are compromised, VAX can be as well.

To configure LDAP authentication for Administrators:

1. On the Home Screen , scroll down to the section titled Scheduling ; click on the LDAP Integration icon (pictured below).

2. Fill in the Fully Qualified Domain Name and check the "Allow LDAP Authentication" check box.

3. Click 'Save' on the bottom of the screen.

4. On the Home Screen , scroll down to the section titled System ; click on the Administrators icon

(pictured below).

5. Click the "Add" button on this screen.

6. Select LDAP from the Authentication drop-down menu.

7. Fill in the Username with the 'User logon name' from the LDAP provider.

Note

Domain Name prefix isn't needed in most cases in the Username field.

8. Fill in any required permissions for the new Administrator. For more details on these permissions,

please see Chapter 20, Administrators and Privileges

.

9. Click the "Save" button on this screen.

10.The Administrator will now be able to login to VAX using domain credentials.

Figure 31.5. Administrator Login with Domain Credentials

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Troubleshooting LDAP Integration

This section will outline troubleshooting for LDAP Integration specific issues.

LDAP Conflicts

Once VAX is integrated to an Active Directory Server, it is possible to cause conflicting configuration between Users.

Conflicts can occur when a user is imported and belongs to more than one Access Privilege Group that affect the same Reader or Floor. Because this could lead to conflicting user schedules, any user with a conflict will not be sent to the Panel and therefore not have any access. The issue should be corrected from the LDAP provider.

When a conflict occurs, you'll see a red banner on the top of the page and a section on the LDAP

Integration screen.

Figure 31.6. Conflict Message

You can click "Click Here" to view more details about the conflicts. A window will appear with the details of the conflict.

Figure 31.7. LDAP User Conflicts Example

In our example, Lea Boldt was accidentally placed into the AD Security Groups "Access Front Door 9 to 5" and "Access Front Door Always Access". The solution in this case is to modify the AD user Lea

Boldt and remove the user from one of the two groups. After the polling time has elapsed, the conflict will be resolved. You can also perform a Force Sync to resolve the conflict sooner.

VAX Services Fail to Start

During installation, there may be circumstances where one or both of the VAX services fail to start or fail to install. The reasons and possible resolutions will be detailed in this section.

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Figure 31.8. Installer Error

Checking Log Files

If the service that failed to start was VAXWebServer, we may be able to check log files for additional information.

1. Navigate to:

C:\Program Files(x86)\Vicon\VAX\WebServer\Logs

2. Your installation path may be different.

3. Open Application.txt in notepad.

4. Check the last few entries in the log file. The following chart can be used to compare against with possible resolutions.

Table 31.2. Service Failed to Start

Log Entry

ERROR WebServices. HCAuthProvider

[(null)] - LDAP Authentication

Error: Logon failure: unknown user name or bad password

"Verifying Database Migrations" appears repeatedly until service stops.

ERROR

StartupHelpers.DbSetupHelper

[(null)] - System.Data.SqlClient.

SqlException (0x80131904): CREATE

DATABASE permission denied in database 'master'.

Possible Resolutions

The Service Account specified in the installer has incorrect credentials, verify the username and password. This could also indicate the account password has expired. Windows Event Viewer may also give more information. Contact your

Domain Administrator.

The database could not be reached. The service may have not started automatically. Open

Services.MSC and check that the service titled

"SQL Server(VAX)" is running. You can right click the service and select Start.

The Service Account specified in the installer does not have permissions to create databases.

Ask an SQL Administrator to add the SQL Server

Role 'dbcreator' to the service account specified in the installer and click 'retry' in the installer window.

If you are still unable to successfully start/install any VAX services, please see the applicable chapter in our Tech Guide.

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Chapter 32. Action Control Engine

Introduction

The Action Control Engine, which will be referred to as ACE, is a highly anticipated feature available in VAX 2.8.

ACE is a powerful side scripting engine within the VAX software. It allows administrators to define a set of conditions which trigger a series of actions that will occur when these conditions are met.

Warning

We do not recommend using the Action Control Engine for any life safety functionality. ACE will not function if the VAX server is not available or network connectivity is down.

ACE Use Cases

ACE can be configured to accomplish the following:

• Single button/card read lockdown

• Customized guard tour

• Unlock exterior doors with single card read

• Scheduled email of occupancy count of area or building

• SMS/email based on a condition/trigger

• Trigger relay in another building based on a condition/trigger

• Send HTTP requests to third party systems

• Send camera snapshots to administrators based on condition/trigger

• Disable a card if it's used more than a specified amount

• Automatic emailing of reports

• -and many more.

ACE Components

There are two main components to ACE, Action Plans and Action Triggers . Action plans should be created first.

Action Plans

Action Plans are a series of actions chained together to accomplish a task. There are over 40 actions that can be chained together. Use the following steps to create an action plan:

1. On the Home Screen , scroll down to the section titled System ; click on the Action Plans icon

(pictured below).

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2. On the Action Plans screen, you'll be presented with any existing action plans. Any action plans that can be executed will have an orange execute button to the left of them. Click the Add button to create a new plan.

3. On the Add Action Plan screen, fill in the name of the plan.

Tip

The name should represent what the action plan will do or its purpose. Description is optional.

4. Select a Partition to place this plan into.

5. Select a Plan Type. Each plan type is explained below:

• Trigger Plan Type: Plan is executed via an Action Trigger. When the conditions of the action trigger are met, this plan will execute.

• System Plan Type: Plan is executed by pushing the execute button while viewing the action plan or on the Action Plans Screen; it can also be executed via web API.

6. Click Create. You'll be taken to the Edit Action Plan screen. Navigate to the Action Plan tab.

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Actions

On the Action Plan tab, you can configure one or more actions to execute. There are over 40 actions grouped together into categories on the left side of the page. Some actions can resolve into a Success or Fail condition chain. This means you can create a separate chain of actions based on the success or failure of the previous action.

The following table outlines the actions available in each section. For more detail on all actions, please

see the section called “Actions” for full list of actions.

Table 32.1. Action Categories

Action Category Description

Anti-passback Allows you to reset area and user locations in the system, commonly used to reset anti-passback locations

Camera Systems Actions that are designed to interact with a VMS system

Converters Actions that can convert numbers/strings to hashes such as MD5 or Base64.

Commonly used during authentication with third party systems.

Door related actions such as initiating overrides and crisis levels Door

Floor

General

Elevator floor related actions such as initiating overrides

Contains actions such as logging, timers, setting variables, if statements and each statements

I/O

Network

Panel

Reader

Actions used to initiate override commands to inputs or outputs

Actions that take place over the network. This includes sending emails, HTTP requests and PING requests.

Panel specific actions such as starting the emergency alarm, triggering the piezo speaker and updating panels

Reader specific actions such as controlling the LED on the reader or the builtin piezo speaker

SMS Messaging Actions that can send SMS messages. Current SMS vendors are Clickatell and

Twilio.

Triggers Actions that will wait a specified period of time for something to happen such as a door opening or a button push

User User specific actions such as disabling a user or checking if a user is a member of a specific access privilege group

Use these steps to add an action to your Action Plan:

1. Open the corresponding category on the left by clicking on it.

2. Left-click and hold on the action you want to add. You can now drag this action into the middle area of the screen.

3. If it's the first action in the action plan, drag it over to the Initial Action box in the middle section.

Let go and a window should appear where you can enter options (parameters) into the action.

4. Fill in any required parameters. In this example we've select Override Door for our initial action.

A Door and a Mode must be selected. Click OK.

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Use these steps to chain additional actions together:

1. Open the corresponding category on the left by clicking on it.

2. Left-click and hold with your mouse or track pad on the next action you want to add. You can now drag this action into the middle area of the screen.

3. Drag the action over an existing action in the middle of the screen. Depending on the action, you may see an Always box, Success box and a Fail box.

• If you need your new action to occur after the previous action has completed successfully, drag and let go of the new action into the Success box.

• If you need your action to occur if the previous action does not succeed, drag and let go of the new action into the Fail box.

You can have separate actions occur if the previous action fails or succeeds. Chains of actions will be indented and colored.

Tip

An action chained into the Always box will execute regardless of if the previous action resolved as Success or Fail. It will usually execute immediately and will not have access to variables or results of the previous action.

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Figure 32.1. Building Lockdown Action Plan

4. Click Save once you've completed your action plan. Executing will also save the action plan.

Executing an Action Plan

If the Action Plan Type was configured as System, it can be executed in one of three ways:

1. Click the orange button on the Action Plans screen to execute it immediately.

2. Click the blue Execute button on the Edit Action Plan screen.

3. Execute the action via VAX Web API via HTTP POST request.

Example: https://localhost:11001/api/ActionPlans/10/Exec

If the Action Plan Type was configured as Trigger, an Action Trigger must be created and configured to execute that action plan.

Monitoring Action Execution

When an action plan is executed, several notifications are generated when the action occurs. Depending on the action plan, more notifications can be generated. Log actions will also generate a notification titled Action Plan Message.

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Figure 32.2. Action Plan Being Executed

Tip

When monitoring more complicated action plans, the Monitoring screen can display hundreds of

notifications. Please see Chapter 24, Notification and Alert Monitoring .

To view Action Plan notifications that have already occurred, you can run the Action Plan Activity

report. For more information on running this report, please see Action Plan Activity Report.

Note

Action Plans can accomplish much more than shown in this basic example. You can combine hundreds of actions together to meet your specific needs.

Action Triggers

Action Triggers are configurable condition sets that execute an action plan when the conditions are met. An action plan must be of type Trigger in order for an Action Trigger to execute it. These triggers are extremely flexible. You can create as many as you need and make them as specific or generic as you'd like.

Steps to add an Action Trigger:

1. On the Home Screen , scroll down to the section titled System ; click on the Action Triggers icon

(pictured below).

2. On the Action Triggers screen, you'll be presented with any existing triggers. Click the Add button to create a new trigger.

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Figure 32.3. Action Triggers Screen

3. On the Add Trigger screen, you will define the conditions under which to execute an action plan.

4. Fill in the Trigger Location section. An action trigger can only belong to a single Partition. Select a Site. You can select Any to include all sites in the partition or a specific site.

5. In the Trigger Conditions section, select a Type. Most condition Types will have a State. You can leave this as Any or select a specific State to meet the condition of this trigger.

Table 32.2. Types and States

Type

Timer

Door

Reader

Floor

Input

Output

Panel

UserDb

Available States n/a

Any, Open, Closed, Unlocked,

Locked, Forced Open, Held Open,

External Motion On/Off, REX On/Off

Access Granted, Access Denied, First

Card In, Triple Swipe, APB Soft

Violation, APB Hard Violation

Unlocked

Activated, Deactivated, Shorted,

Disconnected

On, Off

Disconnected, Connected, Tamper

Sensor, Emergency Alarm

Added, Updated, Deleted

Parameters

Time restrictions: Start Time, Interval,

Day of Week

Any Door or a specific Door.

Any Reader or a specific Reader. Any

User or a specific User.

Any Floor or a specific Floor.

Any Input or a specific Input.

Any Output or a specific Output.

Any Panel or a specific Panel.

n/a

6. If needed, select a State. By default it will be set as Any. Some triggers can optionally have one or more parameters. This will allow you to specify a specific device (reader, door, floor, input, output) or a specific user to meet the Trigger Conditions.

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7. Fill in the Time Restrictions section. You can specify which days of the week the trigger can occur and what times of the day via Start Time and End Time. Time Drift will allow notifications (such as forced open or held open) that are not live (i.e., came from a panel that was offline for a period of time) to still meet the conditions of the trigger if the time of the notification is below the allowed time drift.

8. Last section to fill is the Action. Select an action plan from the Action Plan drop-down menu that will execute when the conditions of the action trigger are met.

9. Click Create. The trigger will now execute the action plan if its conditions are met.

Advanced Action Concepts

This section will outline more advanced options available when creating an Action Plan, such as how to use variables, expressions, Each actions, If actions and using the HTTP action.

Variables in Action Plans

Action Plans have support for variables. Variables are used to store information, which can be referenced or used when an action plan is executed. It can also allow you to label information so that it can be read easily.

There are three types of variables available:

• Session Variables: Created during the action plan or as part of the action plan. Can contain numbers, strings, arrays, objects, other variables or the result of an expression.

• Trigger Variables: Variables that are available to be referenced or used in the action plan that are based on the trigger that executes it. Examples may include information on the administrator to execute the plan or the name of the door/reader/user that activated the trigger.

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• Last Result Variables: Variables that are only available to be referenced in the action immediately following a HTTP, PING or Each action. These variables will contain results from the previous action. An example might be an HTTP GET request would have the results of the action stored in a variable called 'LastResult.Content'.

Creating a Variable

There are two ways to create variables that can be used during an action plan:

1. a. On the Edit Action Plan screen, navigate to the Session Variables tab.

b. On the Session Variables tab, you'll see any existing variables. Place a name and value next to the New Variable label.

c. Click the '+' button to the right of the new variable value. You can also edit existing session variables on this page.

d. Click Save. The session variable can now be referenced as @{Session.VariableName} as any parameter in any action.

2. a. On the Edit Action Plan screen, navigate to the Action Plan tab.

b. On the actions list on the left, expand the General section.

c. Click and drag the Set Variable action into the Initial Action or chain it into the Success, Fail or Always condition of any existing action.

d. Place a name and value next to the New Variable label. The value can contain an expression, another variable or a raw value.

e. Click the '+' button to the right of the new variable value. You can add as many variables as you need during a set variable action. You can also edit existing session variables from here.

f. Click OK. The session variable can now be referenced as @{Session.VariableName} as any parameter in any following actions.

Using Variables in Actions

Variables of all types are primarily used as parameters in actions.

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When adding an action (such as the Log action), you can use a variable by typing

'@{VariableType.VariableName}'. If you type '@{' you will see a list of available variables of all types. You can use this instead of typing out the variable name.

Figure 32.4. Variable Auto-fill List

When the action plan is executed, any variable will be substituted or calculated into the value (as seen in our example below).

Expressions in Action Plans

Action Plans have support for Expressions. An expression is a unit of code that is evaluates to a value.

This can be used to determine true or false (used with If action) via a comparison operator. You can also do arithmetic operations or string operations.

When adding parameters to an action (such as the Log action), you can use an expression by typing

'@[]'. Anything inside the brackets will be evaluated as an expression. You can use variables inside expressions and use expressions to assign a value to a variable. The following chart will demonstrate several examples.

Table 32.3. Expression Examples

Expression

@[100+50]

@[1>4]

@["TestString".length]

@["Test"+"String"]

@[@{LastResult.Index}+1]

@[100==100]

@[100/25]

Evaluation

150

False

10

TestString

Index variable of the previous action + 1

True

4

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Using expressions can make your action plans more powerful and allow logical operations such as the If action.

If Action

The If action allows you to make conditional chains of actions. The If action will use an expression as its only parameter. If the expression evaluates as true, the next action that is executed after the If action will be the action in the Success condition. If the expression evaluates to anything but true, it will be considered false and execute the action on the Fail condition.

In our example, we've dragged over an If action from the general section into our initial action box.

'@[2>1]' will evaluate as true because 2 is more than 1. We'll configure log actions in the Success

(true), Fail (false) and always condition. Now our action plan looks like this:

The If action is a powerful tool that can make action plans more customizable and more reactive to different circumstances.

Each Actions

The Each action is used to iterate a collection or an array and chain into an independent action chain for each item found. This action is commonly used to parse results from an HTTP action.

The Each action accepts individual item values or a variable formatted as an object, collection or array.

When creating the Each action, you can add individual items by inputting its value and clicking the

'+' button.

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Figure 32.5. Each Action Example Items

To input a variable as the each action parameter, click the </> button to the right of the Items field.

You can now enter a session variable or a last result variable.

Figure 32.6. Each Action Example Variable

If there is an action inside the Success condition of the Each action, it will have access to 2 unique variables.

• '@{LastResult.Item}': This variable will contain the item being processed from the Each action. If the item has additional properties (if it's an object) you can access them via

'@{LastResult.Item.PropertyName}'

• '@{LastResult.Index}': This variable will contain a number representing where the item being processed sits in the list of items. Index will start at 0.

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Figure 32.7. Each Action Last Result Variables

When the Each action is executed, all items will be processed individually into the success chain.

Additional actions will run independently of other items actions and will not have access to their variables. They will not run in any specific order. You can use the timer action in conjunction with the LastResult.Index variable if you need each item to run at different intervals.

Figure 32.8. Each Action Executed

HTTP Action

The HTTP action allows you to have the VAX server send HTTP requests to third-party systems, including other web APIs. You can also send HTTP requests back to VAX via the VAX REST web

API. Once the request is processed by the destination, the response can also be parsed and used by other actions.

Use the following steps to create an HTTP action:

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1. On the Edit Action Plan screen, navigate to the Action Plan tab.

2. On the actions list on the left, expand the Network section.

3. Click and drag the HTTP Request action into the Initial Action or chain it into the Success, Fail or Always condition of any existing action.

4. Define the Timeout (60 second default). Amount of time after the request is sent before the action chains into the Fail condition.

5. Define the Address the HTTP request will be sent to (example: https://localhost:11001/api/users).

6. Define the HTTP Method (GET, PUT, POST, OPTIONS, DELETE). Which method you choose will depend on the third party system. Most requests for information will use GET method.

7. If required, fill in the Body of the request. This is where you can include parameters that the receiving system will use.

8. Set the Content Type based on the requirements of the third-party system (Any, String, JOSN,

XML). Web calls to VAX will use JSON.

Tip

The Content Type 'File' should be used if the result of the request is a file. This can be used to email reports and images.

9. If specific Headers are required, enter the name and value of the header and click the "+" button.

You can add multiple headers if required.

10. Check Bypass Certificate Validation if the third-party system or VAX server is using an invalid

SSL certificate.

11. Check Use Cookie Container if you want the VAX to manage any cookies corresponding to this

HTTP request or subsequent requests. This is useful if logging into other systems.

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12. Click OK.

If there is an action inside the Success or Fail condition of the HTTP request action, it will have access to 2 unique variables.

• '@{LastResult.StatusCode}': This variable will contain the HTTP status code returned by the destination address.

• '@{LastResult.Content}': This variable will contain the response returned by the destination address. You can save this variable as a session variable for later use or use this variable in the action following the HTTP request action. If you need to access a specific property you can use

'@{LastResult.Content.PropertyName}'

Exporting and Importing Action Plans

This section will outline how to export and import an action plan.

Action plans in VAX can be exported and imported as JSON strings. Use the following steps to export and import an action plan:

1. On the Edit Action Plan screen, navigate to the Action Plan tab.

2. Click the JSON button to the right side of the screen. The current Action Plan will now display the

JSON view of your action plan.

3. In the Action Plan JSON view, select the entire contents of the JSON view.

4. Right click on the screen after selecting the entire JSON view and select 'copy' from the context menu. The contents of the Action Plan is now in your clip board.

5. Navigate to the Edit screen for an existing Action Plan or create a new one.

6. Click on the Action Plan tab.

7. Click the JSON button to the right side of the screen. Select the entire contents of the JSON view.

8. Right click on the screen after selecting the entire JSON view and select 'paste' from the context menu. The Action Plan will now resemble the Action Plan you copied from.

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Figure 32.9. JSON View of Action Plan

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Chapter 33. Interactive Maps

This chapter will demonstrate how to setup and view interactive maps within VAX.

Interactive Maps is used to create a visual representation of a building or site for monitoring purposes.

Components of the access control system are placed on top of a layout of the building. This includes:

• Doors

• Elevator Floors

• Inputs

• Outputs

• Cameras

• Areas

Figure 33.1. Map Viewer

Adding a Map

Use these steps to add a map to VAX.

1. On the Home Screen , scroll down to the section titled System ; click on the Map Configuration icon (pictured below).

2. On the Map Configuration screen, any maps you've already configured are listed here. Click the

Add button on this screen.

3. On the Add Map screen, you'll have several fields to populate.

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Figure 33.2. Add Map Screen

Table 33.1. Add a Map

Text Box/Drop-down

Menu

Name

Description

Image

Partition

Site

Description

Unique name of your map. Accepts 2 to 100 characters. We recommend naming your map by its location or contents.

Optional description of the map. Accepts up to 255 characters.

Choose a local image to upload as the map background. PNG, GIF, JPG and BMP are supported. Image will be converted to PNG.

Choose a Partition this map is associated to. This will influence which objects can be placed on the map based on partition scope.

Optionally choose a Site this map is associated to. This will influence which objects can be placed on the map based on site scope.

4. Once all the required fields are filled, click the Save button to add the map. You'll be prompted with the options to add an additional map, or to Continue Configuration , which will bring you to the Map Configuration screen for the map you just added.

Adjacent Maps

On systems with multiple floors or buildings to monitor, it may be beneficial to configure where each map is in relation to other maps. If the building has multiple floors, you can configure floor 2 as being above floor 1. This can speed up navigation between maps.

When editing a map, you can assign links between maps on the Adjacent Maps tab. Simply populate any drop-down menu with the name of another map.

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Figure 33.3. Adjacent Maps

Interactive Maps

Adding Objects to Maps

This section will cover how to add various access control objects to a map, such as doors, floors, inputs, outputs, and cameras.

1. On the Home Screen , scroll down to the section titled Day to Day ; click on the Maps icon (pictured below). A new window will open in your web browser.

2. On the Map Viewer, you'll be shown the Select a Map tab. Any maps you've already configured are listed here. A thumbnail of each map will appear with its title.

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Figure 33.4. Select a Map

Interactive Maps

Tip

Clicking the star icon to the right of the map name on the map itself will pin the map to the front of the thumbnail list.

3. Select a map by clicking on it. The map will now be displayed in the map viewer.

4. You must click the Edit button near the top left of the screen to add objects to the map.

5. After clicking the Edit button, a list of available object types are now displayed in the left side of the page. Click on the name of the object type (Doors, Elevators, etc) to expand the objects of that type. Clicking Doors will show the door objects that can be displayed on the map.

Note

Only objects that are not already placed on the map will appear on the object list.

6. To place an object on the map, click and drag the object from the left side of the screen to the map displayed in the middle. You can now position the object in relation to its real world position.

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Figure 33.5. Adding Objects to a Map

7. To remove an object from the map, click the object on the map you want to remove. A menu will appear on the right hand side that will allow you to delete the object from the map.

8. Once you have added any required objects to the map, click the View button on the top left.

Drawing an Area

Areas can be drawn on the map to visually show separation between areas and display who is in each

area. More information on areas can be found in the section called “Edit Sites and Areas: Areas”.

Note

Drawing areas is not supported on mobile web browsers.

1. When editing a map, expand the Areas object types by clicking Areas on the left side of the page.

2. Click on the area you wish to draw on the map. A menu will appear on the right side of the screen.

3. You can now draw the area on the map by clicking the corners of the area to create a shape.

Tip

Controls when drawing map:

• Add Point: Left Click

• Remove Point: Right Click

• Move Point (snap): Left Click + Drag

• Move Point (free drag): Shift + Left Click + Drag

4. The color and transparency of the area can be modified on the menu on the right side of the screen if needed.

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Interactive Maps

5. Click Save to save where the area is drawn. Click cancel to start over.

Figure 33.6. Drawing an Area

Viewing and Monitoring With Maps

This section will go over options available when viewing a map. Use the following steps to view a map.

1. On the Home Screen , scroll down to the section titled Day to Day ; click on the Maps icon (pictured below). A new window will open in your web browser.

2. On the Map Viewer, you'll be shown the Select a Map tab; any maps you've already configured are listed here. A thumbnail of each map will appear with its title.

288

Figure 33.7. Select a Map

Interactive Maps

3. Select a map by clicking on it. The map will now be displayed along with any objects that have been placed on the map.

Tip

You can have more than one map open at a time by clicking the New button on the top of the screen. Open maps will be shown as tabs along the top of the page.

Figure 33.8. Typical Map

Map Objects Sidebar

The left side of the page will include a list of objects that have been placed on the map. Objects are separated into categories. You can expand the category by clicking the category name (Doors,

Elevators, Cameras, Areas, Inputs, Outputs, Actions).

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Interactive Maps

Figure 33.9. Map Objects Sidebar

On the map object sidebar, you can see the real-time status of the objects. The same status is shown on the map.

• Doors will show which mode they are in based on color code.

• Doors with door contacts will show if they are open or closed.

• Doors that are held open or forced open will have their name color changed to red and show the alert text right of the name.

• Objects that have been overridden will show their name as red.

• Objects connected to panels that are offline will appear gray.

• Left clicking an object in the list will display its corresponding context menu on the right side of the page and move the map viewer to the object on the map.

• Right clicking an object in the list will display a context menu for the object. You can use this to pulse a door, view a camera and more.

Object Details Sidebar

When an object is selected on the map or from the map objects sidebar, a sidebar will appear on the right side of the page with details and options for the selected object.

The contents of object details will depend on the type of object selected.

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Interactive Maps

Figure 33.10. Object Details Sidebar Examples

Tip

If there is a camera associated with the selected object, a live camera window will appear in the sidebar.

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Chapter 34. Third Party Integration

This chapter includes information about how Vicon Access Control integrates with third party software systems. This includes the cardPresso® photo badging software and ASSA ABLOY wireless lock systems.

CardPresso Photo Badging Software

This section covers the configuration of Vicon Access Control to interface with the photo badging software cardPresso.

By following these steps you will be able to utilize the User and Credential information contained within the Vicon Access Control database when you are creating badges with cardPresso.

Several of these steps require administrative rights to the Vicon Access Control server and basic IT knowledge. If you experience issues following this guide please contact your internal IT staff or Vicon.

This guide was written using Windows 7 64 bit computer with Vicon Access Control 2.2+ and cardPresso 1.4.137 XL version.

Supported Fields

The following is a list of fields cardPresso can import from the Vicon Access Control database along with a brief description of what the field does.

Table 34.1. List of Fields

Field Name

RecordId

UserId

FirstName

LastName

StartedOn

ExpiresOn

Master

Supervisor

SiteCode

CardNumber

CanDisengageEmergency

Alarm

Data

Type string

Brief Explanation

A combination of the sitecode and card number formatted as <site code>-<card number>.

integer string string

A unique identifier for each User. User pictures are stored based on this field.

The first name of the User.

The last name of the User.

datetime The date that the User account becomes active and will be given access to secured locations.

datetime The date that the User account becomes inactive and can no longer access secured locations.

true/false If a User account master field is set to true, that account will be granted access to any Door, regardless of lockdown state.

true/false If the User account supervisor field is set to true, that account can be used for dual Credential Door Time Zones.

integer A prefix for the card number, together with a card number, creates a User Credential.

integer A unique number used in conjunction with sitecode to create a User Credential.

true/false If the User account CanDisengageEmergencyAlarm field is set to true, that account can disengage alarms using the triple swipe feature.

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Field Name

TripleSwipe

FirstCardInEnabled

AutoOpener

Partitions

Custom 1-10

Data

Type

Brief Explanation true/false If the User account TripleSwipe field is set to true, that account can use triple swipe features at any Reader or keypad that triple swipe is configured.

true/false If the User account FirstCardInEnabled field is set to true, that account can be used in first card in Door Time Zones to change the Door into its public schedule.

true/false If the User account AutoOpener field is set to true, that account has permission to operate automatic Door operators after their Credential has been granted access.

integer This field is populated by the names of the Partitions that

User account belongs to.

integer cardPresso can import the first 10 custom fields assigned in the Vicon Access Control software. These fields can include job titles, phone numbers, rank, etc.

Creating an ODBC Connection for cardPresso

In this step we will create a data source reference so that cardPresso will interface with the Vicon

Access Control database. These instructions are based upon the assumption that Cardpresso will be installed on the some computer the Vicon Access Control database is installed on.

1. Open Control Panel ; click on Administrative Tools or use the search bar to find Administrative

Tools .

2. Open "Data Sources (ODBC)".

Note

The name of this Panel may differ slightly depending on the version of Windows installed.

3. Once Data Sources (ODBC) is opened, click on the second tab named System DSN .

4. Click Add ; a new window should appear. Select the latest version of SQL server native client and click Finish .

5. A new window will appear with 3 boxes to fill. The Name can be filled with "VAX", the

Description can be blank, and the server will need to be in the format "servername\database instance".

For example "Vicon-PC\VAX"

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Figure 34.1. Adding a New Data Source

6. After clicking Next , two radio button options are presented; the first option With Integrated

Windows Authentication will work in most circumstances unless using an external SQL server.

SPN can be left blank. Press Next .

7. Select the check box Change the Default databases to: use the drop-down menu and select VAX.

Click Next .

Figure 34.2. Default Database

8. The next window can be left as the default settings; click Finish .

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9. Click the Test Data Source button to ensure the settings are correct. You should see TESTS

COMPLETED SUCCESSFULLY!

Click OK and click OK again on the previous window.

Figure 34.3. Data Source Text Successful

10. Click OK on the initial screen we started on to close the ODBC Data Source Tool.

We have now fully configured the reference to the Vicon Access Control database. We can now begin to configure the cardPresso software to obtain User information and pictures for printing purposes.

Configuring cardPresso Software to Access the

Database View

In this section we will connect the cardPresso software to the custom database interface we have

created in the section called “ Creating an ODBC Connection for cardPresso ”.

This chapter assumes the following:

• cardPresso Software is installed

• The reference to the custom database view has been created as outlined in the section called “

Creating an ODBC Connection for cardPresso ”

• In the cardPresso software you have selected a card template or have created one

• If you are having issues with installing or navigating cardPresso, please visit cardPresso.com and refer to their documentation

Using the cardPresso Database Connection Wizard

1. Open the cardPresso software and select or create a template.

2. On the top of the cardPresso software there is a button section for database operations.

Click the Connect to Database button, highlighted in the figure below:

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Figure 34.4. Database Connection Button

3. The cardPresso database connection wizard will now appear. Click Open Database Connectivity

(ODBC ANSI) and click Next .

4. Use the drop-down menu and select VAX (or the name of your database). Uncheck the Prompt for Credentials button and click Next .

Figure 34.5. Database Connection Wizard

5. Change the drop-down menu beside Operation from Select Table to Select View .

Scroll to the view called dbo.vw_photoBadgingHelper

(the view we created earlier). Select it and click Next .

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Figure 34.6. Database Connection Wizard: Select View

6. You should now see all the User fields. All are selected by default; de-select any you do not wish to import and click Next .

7. Click Next on the guide columns window.

8. In most cases the database filter text box can be left blank; click Next

9. This step will dictate how your Users are sorted; we recommend de-selecting RecordID and selecting the UserID checkbox.

10. Click Finish to complete the wizard. On the left hand side you'll see that the fields of the Users are now accessible and can be dragged and dropped into the card template.

You can also navigate through these records using the database navigation bar on the top, as pictured below:

Figure 34.7. cardPresso Record Navigation Bar

Adding the CardHolder Picture

This section will cover how to configure the cardPresso software to find the location of our stored pictures and reference them to the Users.

This section assumes the following:

• At least one User has a cardholder picture associated with their account within the Vicon Access

Control web interface. For information about adding cardholder pictures, please see the section called “ Taking Pictures with Vicon Access Control Web Interface”.

• cardPresso software has been configured and you are able to drag fields onto the card template and change records using the record navigator on the top of the page.

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Third Party Integration

1. Open the cardPresso software; open your custom template or create a new one. Connect to the

database as we did in the section called “Using the cardPresso Database Connection Wizard” .

2. Ensure you are able to access the Database Tab on the right hand side of the software, including the various fields we have imported such as UserID, card number, etc.

3. Move your mouse over the Userid field; click on the gray button with the 3 dots [...] (as pictured below). This will bring up the Userid Properties .

4. Change the Data Type drop-down menu from Integer Value to Indexed Image . Click the rectangular "..." button next to the drop-down menu to bring up the Indexed Image Properties .

Figure 34.8. cardPresso Index Image

Figure 34.9. cardPresso Index Image Properties

5. Change the Images Folder text box to "C:\Program Files (x86)\Vicon\VAX\WebServer\content

\Uploads\UserProfilePictures".

Note

The installation directory may differ from the above example

6. Click OK to close that window; click OK again on the previous window. You will now be prompted that the database configuration has changed. Click the Refresh Database button on the database navigation bar.

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Figure 34.10. Configuration Has Changed

7. After refreshing the database, we can now add the picturebox to the card template; on the left hand side is a button called Database Image pictured and highlighted below.

Figure 34.11. Add Image From Database

Click on the button and then again on the template to place the picture. Resize and move the picturebox as desired.

8. After clicking on the imagebox, you should see the source properties on the right hand side. It should look as follows:

Figure 34.12. Imagebox Source Properties

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We have finished configuring cardPresso, and successfully tested a template. Each time you reopen cardPresso you will need to reconnect to the database, however you won't need to redo any other steps mentioned in this guide. If you are having problems printing or working with card templates, please refer to cardPresso documentation. You can access the cardPresso help screen by pressing "F1" on any screen.

Taking Pictures with Vicon Access Control Web

Interface

In this chapter we'll go through how to add images to a User through the Vicon Access Control

Interface.

Note

A digital camera or equivalent device, such as a web-cam, will need to be connected to the computer to take pictures.

Warning

Google Chrome® is currently the only supported browser for the camera image capture feature;

Chrome for Android is also supported.

1. Log into the Vicon Access Control web interface.

2. Navigate to the Users screen. Click the blue icon (advanced settings) next to the User you'd like to add a picture to.

3. Click on the Images tab. Click the camera icon . Chrome browser will prompt you at the top of the page. You will need to click Allow to give Vicon Access Control access to your camera device.

4. You can also take the cardholder picture when creating new Users. After adding the User, refresh the database in the cardPresso software. You can use the Last Record button to quickly select the last User added.

Assa Abloy® Aperio™ Lock Systems

This chapter covers the configuration and software/hardware requirements of using Assa Abloy Aperio

Lock systems with Vicon PoE controllers. For more information on the Assa Abloy Aperio systems, please visit http://www.assaabloy.ca/en/local/ca/Products/New-Innovative-Product/Aperio-wireless/

Software/Hardware Requirements

Warning

You must be certified by Assa Abloy reseller to order Assa Abloy products from Vicon.

Ensure you have the following items before proceeding to installation:

• Vicon Aperio Panel (2, 4 or 8 Door) with RS-485 Interface Plug in Module

• Assa Abloy AH30R12/Aperio Hub Comm RS-485*

• Assa Abloy USB radio dongle programming application tool*

• Aperio Programming Application*

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Third Party Integration

• Aperio License Key file*

• Aperio Wireless Locks

* Included in Aperio Kit

Hardware Setup

This section will cover the hardware aspect of connecting the Aperio Hub to the Vicon Aperio Panel.

This section includes visual references and cable specifications.

The Vicon Aperio Panel communicates with the Aperio Hub via an RS-485 connection. An RS-485

Plug in module is included and installed in all Aperio Panels.

To connect the Aperio Panel to the Aperio Hub, please follow these steps:

1. Designate a pair of the RS-485 cable wires that will be providing power to the Aperio Hub from the Aperio Panel.

2. On the Panel side of the RS-485, connect the negative and positive wire to the 12V OUT header block on the left side of the Panel.

3. On the Aperio Hub, connect the other side of the power designated wires to the header block labelled

9-24VDC and GND. Ensure polarity matches what is connected to the Panel.

4. Designate a pair of the RS-485 cable wires that will be providing communication to the Aperio

Hub from the Aperio Panel.

5. On the Panel side of the RS-485 cable, connect the data wires to the RS-485 plug-in Module header block on RX+(D+) and RX-(D-).

6. On the Aperio Hub, connect the other side of the communication designated wires to the header block labelled A and B. RX+ (D+) from the Panel will connect to A on the Aperio Hub. RX- (D-) from the Panel will connect to B on the Aperio Hub.

The following diagram visually demonstrates the communication topology of the Aperio Panel to the

Aperio Hub.

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Software Setup: Aperio Programming Application

This section will cover the software aspects of setting up the Aperio Hub to communicate with the

Aperio Locks via the Aperio Programming Application. It is important to pair all of your locks with the Aperio Hub prior to adding the Doors in Vicon Access Control.

1. On the laptop or PC you will be programming the Aperio Hub, download the Aperio Programming

Application from your Aperio kit or from http://www.assaabloyresources.com.au/downloads/eac/

Aperio_Common.zip

2. Unzip the Aperio_Common.zip to your computer and install the application.

3. Plug in your Assa Abloy USB Radio Dongle and install the driver (located in the installation directory of the Aperio Programming Application).

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Note

If you're having trouble installing the dongle driver or the Aperio programming Application, please contact your internal tech support or Assa Abloy support.

4. Ensure in Windows Device Manager that the "Tritech TriBee USB" is recognized and functioning.

5. Launch the Aperio Programming Application from your start menu. If the Tritech Tribee is installed correctly and plugged in, you'll see a green circle in the bottom left side of the application next to

USB Radio. If the USB dongle is not installed correctly or not connected to the PC/Laptop you'll receive an error.

6. Once the Aperio Programming Application has detected your USB Radio, click File and then New on the top menu.

7. Enter an installation name (example: Company name). Browse and select the Key File provided in your Aperio Kit or received from Assa Abloy. Click Create new; you will be prompted to enter a password for the installation. At least 8 characters is required.

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8. Once you enter your password, you'll be logged in and the application will automatically begin scanning for Communication Hubs. Click the check box next to the communication hub you wish to configure; click Show details.

9. We can now begin pairing our locks with the communication hub. Right click on the communication hub you wish to configure. Click the communication hub sub menu on the hub you wish to pair locks with and click "pair with lock or sensor".

Note

Make sure the communication hub number matches the number on the physical hub; this is especially useful when configuring multiple hubs at the same time.

10. The Pair with lock or sensor window will now appear; you will have 30 seconds to present a card to the lock that you want to pair. Wait until the lock LED stops blinking before clicking "Done".

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11. If the pairing is successful, you'll see "Communication Hub paired successfully to the following:

XXXXXX" in the pair with lock or sensor window, where XXXXXX is the number printed on the back of the lock.

Note

Some lock models require the free egress side of the Door handle to be turned downwards and the card presented before it will sync with the Communication Hub. If your pairing fails, try this before troubleshooting other aspects

12. Repeat the pairing process with all the locks you'd like to configure. Once complete, take note of the EAC address of each lock and the lock sensor ID on the installation window, we'll need the

EAC address of each lock in order to set the Door up in Vicon Access Control

Examples of 4 Locks synced within the Aperio Programming application

Software Setup: Vicon Access Control Aperio Panels and Doors

This section will cover the software aspect of adding Vicon Aperio Panels to Vicon Access Control and configuring Aperio Locks into Vicon Access Control that were configured in the Aperio Programming

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Application. For more information on pairing locks with the Aperio Hub, please see the section called

“Software Setup: Aperio Programming Application”.

The following should be completed prior to adding the Vicon Aperio (2, 4 or 8 Door) Panel:

• Hardware has been installed, wired and functioning (Aperio Controller and Aperio Communication hub).

• Aperio Locks have been programmed using the Aperio Programming Application.

• EAC Addresses and lock IDs have been noted from the Aperio Programming Application.

• Locks are installed or awaiting installation within 50 feet of the communication hub.

1. Once the above requirements have been met, add the Panel in the same way you would add a normal Single-Door Panel, being sure to select the appropriate Panel model when adding. For more

detailed information on adding a Panel, please see the section called “Adding a Panel to Vicon

Access Control”.

2. On the Home Screen , scroll down to the section titled Hardware ; click on the Doors icon.

3. On the Doors screen, click Add. On the Add Door screen, enter the fields as you would on a normal

Door. You'll notice when you change the Panel drop-down menu to the Aperio Panel, a new text box will appear called Aperio Address. This field is where we'll enter the EAC address of the lock we received from the Aperio programming application.

4. Once you've filled in the required fields, including the corresponding Aperio/EAC address, click

Save. For additional information on adding a Door and configuring Readers, please see Chapter 8,

Setting Up a Door

.

5. Repeat the Door adding process on all locks; you'll notice when adding additional Aperio Doors that the Port on Panel will automatically increment in the drop-down menu.

6. Once all your Doors are configured, add a test User and place him in an Access Privilege Group that has access to the Readers you created on your Aperio Doors. Do an update to all Panels and test the card associated with the test User.

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Chapter 35. Information for Domain and Network Administrators

Configuring Advanced Remote Access

Through the Internet

This section will cover how to connect a Vicon Panel of any type to a Vicon Access Control server across the Internet. This section will also cover how to connect a web browsing client to the Vicon

Access Control server across the Internet.

How Panels Communicate

The Vicon Access Control server is a listening device that listens on TCP/UDP Port 9876 for Panel connections. The Panels reach out to the server by either DNS name or IP on TCP/UDP Port 9876.

After the Panel has been configured with the server IP address, the Panel sends an introductory data

"packet" addressed to the IP of the server. The switch or router looks at the IP destination of this packet and applies some logic. It will first check its routing table and compare the address to devices or networks it knows about. If the server was on the same network, it would forward that packet to the switch closest to that server. If the packet does not have an address on the local network, it will forward the packet to its Default Gateway , and likely from there go to the Internet.

Once through the Internet, the packet will reach the public IP address of the network where the Vicon

Access Control server resides. An IT Administrator would have set up a Port Forwarding Rule to forward any traffic with a destination TCP/UDP port of 9876 to the internal address of the Vicon

Access Control server. Once communication is established and the Panel is added in the Vicon Access

Control software, the Panel and server will communicate both ways to each other, and occasionally check in to see if the other end is still active.

How Web Clients Communicate With Vicon Access

Control

The Vicon Access Control web service listens on TCP Port 11001 for incoming web client connections. Clients on the same network can use a web browser directed to the IP address of the server or the name. Clients across the Internet who want to reach the Vicon Access Control server will need to browse using the Public Static IP Address of the router connected to the private network the

Vicon Access Control server resides on. The destination TCP port 11001 will need to be forwarded the internal address of the Vicon Access Control server via a port forward rule setup on the router.

If the client requires access to the System Manager UI, destination TCP port 11002 will also need a port forward rule.

Remote Access: Network Requirements

This section covers the network requirements in order for a server to receive connections from web clients or Panels through the Internet. These section includes visual diagrams to help you understand the data flow.

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Figure 35.1. Network Topology: Remote Clients and Panels

Network Requirements

• The site with the Vicon Access Control server needs to have a Public Static IP Address given to them by their ISP. Call your ISP for details and costs associated with leasing a public IP.

• Vicon Access Control PC must have a static internal address.

• The main router on the site with the Vicon Access Control server must be capable of port forwarding.

Please consult your router manual for details.

• Destination ports TCP/UDP 9876 must have a port forward rule to the internal address of the server for Panels to communicate through the Internet. Destination ports TCP 11001 and 11002 (if required) must have port forward rules to the internal address of the server for clients to access the web interface through the Internet.

Dynamic DNS. When obtaining a Static IP Address from an ISP is too costly or not feasible, the alternative is to use a Dynamic DNS service. This service is offered by several Internet Service

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Providers (sometimes free but may be a charge). These services create a domain name that is associated with your dynamic Public IP Address; the IP Address the domain is associated with is updated automatically using some client software or some special router configuration. Vicon does not provide this type of service; for more information on dynamic DNS please talk to local IT staff, or check resources available on the Internet.

Note

The site that the clients and Panels reside on does not need any Port forwards or static addresses

(in most cases) because they are calling out to the server using dynamic source ports. Only the site with the Vicon Access Control server needs additional configuration.

Warning

Once you have obtained the static public IP from your ISP, you must enter this address in the

Server Address field in the Vicon Access Control software under Home>System Settings>General

Configuration: Server Address. Once you do a Panel update, this will be the address your Panels will use to find the server, overriding any manually configured values.

Table 35.1. Terminology Reference

Term Description

Vicon Access Control Server The computer (can also be a virtual machine) that the Vicon Access

Control web service is running. This computer can be browsed to over the network or Internet/WAN to configure and view your access control system.

Public Static IP Address

Port Forwarding

This is the address that represents your home network on the Internet.

Normally, a public external address is given to you dynamically by your ISP, meaning it will change every few days or so. A static public

IP is required for a stable consistent connection to our software.

Port forwarding is used to permit external hosts (clients and Panels) to connect to services hosted within an internal network. This allows us to map the destination ports 9876, 11001 and 11002 to the internal address of the server.

Remote Access Examples

This section will include example scenarios of remote access, including scenarios where dealers/ installers will host the Vicon Access Control server.

Example 1: Expansion Into Second Office. A business has expanded into a second office, and installs Vicon Door Panels in its second location. Instead of purchasing a second server and license for the second site, they can configure the Panels at the new site to connect to the server at the main office. The IT staff obtains a static public address from their ISP for the main office. They also set up port forward rules for TCP/UDP port 9876, TCP port 11001 and TCP port 11002 to the internal address of the Vicon Access Control server. They also make sure the Vicon Access Control software has been configured to push the new address in 'Home>System Settings>Server Address'. The IT staff will configure any additional firewall rules if needed. Panels and clients may now communicate freely with the Vicon Access Control server.

Example 2: Dealer Hosted Vicon Access Control Server. A dealer/installer would like to host his clients Vicon Access Control servers at his office in order to provide maintenance and ensure proper backups and software upgrades. The dealer company obtains a static IP for its office and creates the appropriate port forward rules to direct client and Panel traffic to the server internally on their network. When the dealer deploys new client's, he can pre-configure the Panels and test them at his office. The dealer will likely utilize Partitions and have a separate Partition for each client along with

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Information for Domain and

Network Administrators an Administrator account that can only manage that client's Partition. This way the dealer can host several customers information on one software installation.

Performing Manual Back-up and Restore with

MSSQL Command-Line

This section covers advanced Back-up and Restore procedures in Vicon Access Control. This covers performing database back-ups and database restoration with SQL Command-Line.

Warning

These instructions should only be performed by IT professionals and qualified Vicon installers.

If you're having trouble performing Back-Ups and Restores with the System Manager UI, please

give this document to your internal IT staff or contact Vicon. Please see Chapter 36, Support .

SQL Database Back-up

This section covers how to perform a database back-up via SQL Command-Line.

1. On the computer with Vicon Access Control installed, open a Command Prompt (search cmd.exe or located in C:\Windows\system32) with Administrator privileges. (To do so, right click on cmd.exe

and select "Run as Administrator".)

2. At the Command Prompt, type ' SQLCMD -S .\VAX ' and press Enter . (VAX is the default name

for the database instance, your instance name may vary. To find your instance name please see the section called “Database Back-Up/Restore: Frequently Asked Questions”.)

3. Type ' use [master] ' and press Enter . Type ' Go ' and press Enter .

4. We recommend creating a backup folder located on the root of "C:/ " drive. In the below example we use " C:\backup " as the folder the database is backed up to.

5. Type ' BACKUP DATABASE [VAX] TO DISK = N'C:\backup\ViconBackup' WITH

NOFORMAT, NOINIT, NAME = N'VAX-Full Database Backup', SKIP, NOREWIND,

NOUNLOAD, STATS = 10 ' and press Enter .

6. Type ' Go ' and press Enter . The backup will now be performed if the database name and backup location are correct.

Figure 35.2. Command Prompt: Backup

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Information for Domain and

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SQL Database Restore

This section covers how to perform a database restore via SQL Command-Line.

1. Install Vicon Access Control on the computer that the database will be restored to. Ensure the version of Vicon Access Control installed is the same version or newer than the version the database was backed up from.

2. If the backup was performed by command line, move the backup file to the computer (via USB drive or email) to a folder on " C:/ " called " backup ".

3. If the backup was performed by the System Manager UI:

"Vicon Access Control_<dateofbackup>.prbak

" will need to be renamed to:

"Vicon Access Control_<dateofbackup>.zip

".

Extract the file and copy the file " VAXFullBackup.bak

" to " C:\backup ".

4. Stop the Vicon Access Control Web Service via System Monitor (see the section called “System

Monitor”), or via System Management UI (see Chapter 5,

System Manager UI ).

5. On the computer with Vicon Access Control installed, open a Command Prompt (search cmd.exe or located in C:\Windows\system32) with Administrator privileges. (To do so, right click on cmd.exe

and select "Run as Administrator".)

6. At the Command Prompt, type ' SQLCMD -S .\VAX ' and press Enter . (VAX is the default name

for the database instance, your instance name may vary. To find your instance name please see the section called “Database Back-Up/Restore: Frequently Asked Questions”.)

7. Type ' use [master] ' and press Enter . Type ' Go ' and press Enter .

8. Type:

' RESTORE DATABASE [VAX] FROM DISK = N'C:\backup\VAXFullBackup.bak' WITH

FILE = 1, NOUNLOAD, REPLACE, STATS = 5, MOVE 'VAX' TO 'C:\Program Files

\Microsoft SQL Server\MSSQL11.VAX\MSSQL\DATA\VAX.mdf', MOVE 'VAX_log' TO

'C:\Program Files\Microsoft SQL Server\MSSQL11.VAX\MSSQL\DATA\VAX_log.LDF' ' and press Enter .

9. Type ' Go ' and press Enter . The restore will now be performed if the database name and database path are correct.

10. Start the Vicon Access Control Web Service and login to confirm the backup was successful.

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Figure 35.3. Command Prompt: Restore

Database Back-Up/Restore: Frequently Asked

Questions

Q: Why didn't the built-in Restore utility work?

A: Microsoft SQL Server is a fairly sophisticated piece of software, however the locations and behaviors of its associated databases change depending on the Operating System of the computer, the version of SQL server installed and the system architecture (32 or 64 bit). When restoring a Vicon Access Control database to a different computer, if any of these factors change the database file cannot find the path of the database and requires some extra help.

Q: Where can I find the name of my Database Instance?

A: You can find the name of your database instance on an existing Vicon Access Control installation using the following steps:

1. Browse to the WebServer folder of your Vicon Access Control installation directory (usually located in "C:\Program Files (x86)\Vicon\VAX\WebServer").

2. Open the file named "ProtectorNet.exe.config" in a text editor such as notepad.

3. Look for the line: 'connectionString="Data Source=pcname\VAX;' where 'pcname' is the name of your computer/server. The name after the PC is the name of the database instance

Vicon Access Control is currently using.

API integration

This chapter will review resources available to access the Restful and Real-time API in VAX

VAX features a REST HTTP API allowing simplified integration with third party systems.

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Information for Domain and

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Warning

All API's are provided as is with no express or implied warranty from Vicon Industries. Vicon

Industries does not provide support for any application or project developed using these APIs.

REST API

The REST API provided a REST-FUL web integration platform. This service provides access to most data management functionality within VAX, including querying and adding records to the database.

Requests are sent to the VAX server using HTTP and the JSON data format. The REST API is used extensively within the VAX application.

Real-time API

The real-time API provides a smaller subset of operations then the REST API and it's operations are primarily geared towards obtaining live status information from your system. This includes things like the current state of a device or obtaining real-time events from your system. The real-time API uses

SignalR [http://signalr.net/] and requires availability of a client library in your development language of choice.

Accessing API documentation

The Real-time and REST API documentation is available on any version of VAX 2.8 or newer.

If you have an existing system, you can access it with the following: https://NameOrIPOFServer:11001/apidocs

Multi-Tenant Mode Configuration

Multi-Tenant is a feature available in VAX that allows IT companies or dealers/installers to host multiple VAX databases on a single system.

Multi-Tenant Mode allows each tenant to have a separate database and entry point to VAX. The server will require a proper domain name, as each tenant will be provided one or more subdomains, i.e., https:// client1 .Vicon:11001

When multi-tenant mode is enabled, there are some aspects that should be noted:

• Fully qualified domain name is required with a 'DNS A Record' for each tenant.

• A separate database will be created for each tenant. They can be on the same instance or separated.

• Each tenant will require their own VAX license.

• Unknown panels will not generate a unknown panel notification until an association is created from within System Manager UI.

• System Manager UI will allow multiple administrators to be configured.

• Database backups will now be configured and scheduled on a per database basis.

Warning

Enabling multi-tenant cannot be reversed. Carefully consider this before enabling this feature.

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Information for Domain and

Network Administrators

Enabling Multi-Tenant Mode

Multi-tenant mode is enabled from the system manager UI. DNS A records and pointers should be configured prior to enabling multi-tenant. Use the following steps to enable multi-tenant:

1. Access the VAX System Manager UI as outlined in the section called “Accessing the System

Manager UI”.

2. On the System page of the System Manager UI, check the Multi-Tenant checkbox on the bottom of the screen.

3. A informational prompt will appear. Read it and click OK. Muli-tenant will now be enabled. The

VAX web services will be restarted during this process.

4. Log back into the System Manager UI or refresh the page.

5. The existing VAX database will be changed into your first tenant. All tenants will be displayed on the bottom of the System Manager UI. They can be edited with the blue edit button to the left of the tenant name.

Figure 35.4. List of Tenants

Adding Tenants

This section outlines adding additional tenants once multi-tenant mode has been enabled.

1. In the System Manager UI, click the Add Tenant button.

2. On the Create Tenant screen, fill in the name of your tenant. This will usually be the company name or customer name.

3. Enter a valid database Connection String. This will be used to create the database for this tenant.

Example 35.1. Database Connection String:

Data Source=VAXServer\VAX; Initial Catalog=Client1;Integrated Security=true

In the above example, VAXServer is the name of the computer the database will reside on. VAX is the name of the database instance the database will reside on. This can be the same for all tenants.

Client1 is the name of the database that will be created for the tenant. This must be unique.

Note

The VAX web service must be running as a service account that has permission to create databases in the specified database instances.

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4. You can optionally configure which panels will be associated to this tenant. You can enter the panel

MAC address and click the Add button for each panel. A list of unassociated panels will also be displayed on the bottom of the page. If you see a panel that should belong to the tenant being added, click the '+' next to the panel name. You can add more panels after the tenant is created.

5. Enter any End Points. An endpoint is the subdomain a tenant will use to access their VAX instance.

You only need to provide the subdomain portion. Click the Add button next to the endpoint name.

6. Click Save once you've filled in the tenant information. You can now access the tenant via the configured endpoint.

Managing Tenants

While editing a tenant, you can edit all settings available when adding a tenant. This includes associating additional panels and adding endpoints.

Backing up Tenant Databases

Each tenant will have their own database backup and backup schedule. Use the following steps to backup a tenant database:

1. On the home page of the System Manager UI, click the Backup button to the left of an existing tenant.

or

When editing a tenant, click the Backup button on the top right of the screen.

2. You will now be on the Backup Options for that specific database. These options are thoroughly

covered in the section called “Backing up your Vicon Access Control Database”.

3. We recommend you set an automatic schedule for your backups. Backups for an individual tenant will include the tenant name in the backup file.

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Information for Domain and

Network Administrators

Restoring Tenant Databases

Each tenant database can be restored individually from a previous backup.

Warning

Restoring any tenant database will temporarily restart the VAX web service.

Use the following steps to backup a tenant database:

1. On the home page of the System Manager UI, click the Restore button to the left of an existing tenant.

or

When editing a tenant, click the Restore button on the top right of the screen.

2. You will now be on the database Restore screen for that specific tenant. These options are

thoroughly covered in the section called “Restoring Your VAX Database”.

Accessing Tenant Web Interface With a Subdomain

After the tenant is created and assigned an Endpoint; you should access the web interface of the tenant in order to create a login and input initial information.

Each tenant is accessed via a unique DNS subdomain. Don't forget to include HTTPS header and the port (default is 11001).

https:// client1 .hartmann-controls.com:11001

Tip

After a subdomain is added to the DNS record, it may take up to 24 hours before all DNS servers are aware of and able to resolve the new subdomain.

Once you access the web interface, you'll configure the system just like you would normally. See

Chapter 3, Initial Configuration

for details on the initial configuration screen.

Accessing Tenant Web Interface Without a Subdomain

In the case that your multi-tenant system won't be public or you would like to test multi-tenant without obtaining an official subdomain; use the following instructions to allow the server to access individual tenants locally.

1. Open Notepad as an administrator.

2. Open the file titled hosts in "C:\Windows\System32\drivers\etc". You may need to adjust the file type drop-down menu to "All Files" in order to see the hosts file.

3. For each tenant you've added, you'll need to add a new entry (1 per line) to file. It should look like:

127.0.0.1 client1.computername

127.0.0.1 can be replaced with the IP of the Protector.Net on remote computers. Add entries as needed.

4. Save the file and you can now access the web interface of a tenant. Don't forget to include HTTPS header and the port (default is 11001).

https:// client1 .computername:11001

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5. Once you access the web interface, you'll configure the system just like you would normally. See

Chapter 3, Initial Configuration

for details on the initial configuration screen.

SSL Certificate Information

This section will cover information about SSL certificates in VAX.

SSL certificates are used by VAX to encrypt web traffic between the VAX server and any client connections (in most cases a web browser). This encryption is not optional.

By default, VAX will generate a self-signed SSL certificate using a sha256 signature algorithm with a

4096 RSA key. Because the certificate is self-signed (not verified by third-party), most web browsers will show an SSL error when browsing to the VAX web interface. It is possible to register a domain and obtain an SSL certificate from a third-party certificate authority.

Figure 35.5. Internet Explorer Self-signed Certificate Warning

In most cases, administrators of VAX can be advised to click "Advanced" followed by Proceed to

<computer name or localhost>". In Internet Explorer you would click "Continue to this website". You can also import the certificate into the Trusted Root Certification Authorities in order to permanently bypass the certificate error on any clients connecting to VAX. The URL will still be red but you will not need to bypass the certificate warnings.

Managing SSL Certificates

This section will outline how to regenerate the self-signed SSL certificate and how to import your own

SSL certificate obtained from a third-party.

1. On the computer the VAX software is installed on, run the System Monitor from the VAX folder in the Windows Start menu.

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2. The VAX System Monitor icon will appear in the system tray by the clock. Right click on the system monitor icon. If it does not appear, click the up arrow by the clock. This will reveal hidden icons.

3. Select SSL Certificate menu from the context menu. A small window will open (it will be minimized by default; select it from your task bar).

4. The SSL Certificate Manager will allow you to add an SSL certificate or regenerate the existing self-signed SSL certificate.

Regenerate Self-Signed Certificate

If the computer name changed or you wish to store the certificate authority, you can regenerate the self-signed certificate.

Tip

Storing the certificate authority will bypass certificate errors when browsing to the VAX interface from the same computer the server software is hosted on when accessed via computer name.

1. Access the SSL Certificate Manager as outlined in the above section.

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2. If needed, check the Store Certificate Authority checkbox.

3. Click the Regenerate button. The VAX web services are temporarily stopped while the new SSL certificate is generated.

Importing Your Own SSL Certificate

If required or preferred, you can import your own SSL certificate generated by a Certificate Authority or purchased online through a company that issues SSL certificates. You will generally need a registered domain and proof of purchase to obtain an SSL certificate signed by a certificate authority.

Most certificates will have a cost associated with them, usually on a yearly basis.

Use the following steps after you've obtained the SSL certificate files (*.pfx or *.cer):

1. The private key needs to be embedded within the certificate being loading via SSL Certificate

Manager. When you view the certificate, it should say 'You have a private key corresponding to this certificate'.

2. Import the SSL certificate private key into the personal certificate directory using the Windows

Certificates MMC snap-in.

3. Access the SSL Certificate Manager as outlined in the above section.

4. Click the Browse button. You will be prompted to select a file.

5. Select your certificate file (*.pfx or *.cer) and click Open.

6. If required, enter a password for the certificate.

7. Click the Load button. The selected certificate will now be loaded and bound to the appropriate ports. The VAX web services are temporarily stopped while the new SSL certificate is loaded.

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Chapter 36. Support

Vicon world class technical support is available to assist with any installation related issues you may have.

Website

Vicon offers a number of technical guides and resources via our website: http://www.viconsecurity.com/

Email

Email support is available through our website at http://www.vicon-security.com/support-technicalsupport.htm. Please allow 24 - 48 business hours for responses.

Phone

If time sensitive support is required, we do offer both local and toll-free support numbers during normal business hours. Outside our regular business hours, please allow 24 to 48 business hours for response.

You may reach us at:

• Within the US: 1-800-348-4266

• Outside the US and Europe: 1-631-952-2288

• UK: +44 1489 566330

Customers requesting technical support are required to verify their status by providing a customer ID number in order to be passed through to the technical support queue. Requests for support from other sources will be directed to their dealer/integrator for technical support.

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Appendix A.

Panel Model Reference

Table A.1. Panel Model Reference

Model

VAX-1D

VAX-1D-REX 1

Max

Doors

1

VAX-2D 2

VAX-2D-REX 2

PRS_MST 1-8*

VAX-APERIO-8 8

VAX-ELV-STR N/A

VAX-IO-STR N/A

EXP8

PRS_TDM

N/A

2

2

2

Max

Readers

2

1

Motion

REX

No

Yes

1-8*

8

N/A

0

0

2

No

Yes

No

No

N/A

N/A

N/A

N/A

Brief Explanation

Single-Door controller with PoE Power

Single-Door controller with PoE Power and

Integrated Motion

Two-Door controller with PoE power

Two-Door controller with PoE Power and

Integrated Motion

1-8 door controller, Traditional style 12VDC powered mounted in steel enclosure. Uses master controller and PRS_TDM two door expansion modules. *Can also be configured to communicate to up to 8 EXP8 for general purpose input/output.

ASSA ABLOY Aperio master controller capable of controlling up to 8 Aperio devices via 1 - 8

Aperio Hubs

Supports Access Control to Elevator Cabs in various configurations with Expander Boards. Up to 64 Floors per cab with the appropriate amount of Expander Boards.

Supports general Input/Output devices in various use cases and configurations. Up to 64 Inputs/

Outputs per IO-Master Panel with 8 IO-Boards.

Daughter-boards that increase the amount of

Inputs/Outputs or Elevator floors when attached to

VAX-IO, VAX-ELV or PRS-MST systems.

Daughter-boards that increase the amount of

Inputs/Outputs and reader ports when attached to

PRS_MST systems.

* Requires appropriate quantity of EXP8 or PRS_TDM modules

Visual Guides

This chapter contains examples of wiring diagrams and visual hardware information. For additional wiring diagrams for systems such as mag-locks, Fire Panels, or interacting with other external systems, please check the 'Technical Diagrams' folder on your Vicon Access Control installation media, or contact Vicon.

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Figure A.1. Alarm Panel Interface

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Figure A.2. VAX-1D Door Strike Typical

323

Figure A.3. VAX-1D with Handicap Operator

324

Figure A.4. Installation Example

Figure A.5. Single-Door Typical Installation (with motion, single Reader, Door contact and auto opener)

325

Figure A.6. Cable Requirements

326

Figure A.7. Package Contents

Figure A.8. Panel Layout

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Figure A.9. Panel Dimensions

Figure A.10. Input Types

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Figure A.11. Input Example

329

Figure A.12. Relay Example

330

Figure A.13. Reader Example

Figure A.14. Motion Sensor

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Actions

This section will give you a list of available actions, a brief description of what they do and the required parameters.

Action Name: ResetSitesAPB

Description: Reset user's apb locations on all panels within the specified site state

Parameters:

SiteId

Description: Site to reset

Action Name: ResetUsersAPB

Description: Reset user's apb locations state

Parameters:

UserId

Description: User to reset

Action Name: SetUsersAPB

Description: Set a user's anti-passback location to an area state

Parameters:

UserId

Description: User to set

AreaId

Description: Area to set

Action Name: DWAuth

Description: Authenticate against Digital WatchDog state

Parameters:

Address

Description: Address of the Digital WatchDog server

Username

Description: Digital WatchDog Username

Password

Description: Digital_WatchDog_Password

Action Name: ConvertFromBase64

Description: Convert the provided base64 string to a plain text of the specified encoding state

Parameters:

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Input

Description: Input string in Base64 format

Encoding

Description: Type of encoding to convert string to

Action Name: ConvertToBase64

Description: Convert the specified string to Base64 format state

Parameters:

Input

Description: String to convert

Encoding

Description: Encoding of the input string

Action Name: ConvertToMD5Hash

Description: Convert the specified string to a md5 hash state

Parameters:

Input

Description: String to convert

Action Name: DoorCrisisLevel

Description: Put a door into crisis mode or resume from crisis mode state

Parameters:

CrisisLevelId

Description: Crisis level to place door into

DoorId

Description: Door to affect

Action Name: OverrideDoor

Description: Override a door's scheduled state state

Parameters:

DoorId

Description: Door to affect

TimeZoneMode

Description: Mode to override the door to

ResumeOnNextTZ

Description: Automatically resume the door to it's natural state on the next scheduled change in its time zone

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Action Name: PulseDoor

Description: Pulse unlock the specified door state

Parameters:

DoorId

Description: Door to affect

Action Name: ResumeDoor

Description: Resume a door from an overridden state state

Parameters:

DoorId

Description: Door to affect

Action Name: OverrideFloor

Description: Override a floor's scheduled state state

Parameters:

FloorId

Description: Floor to affect

TimeZoneMode

Description: Mode to override the floor to

ResumeOnNextTZ

Description: Automatically resume the floor to it's natural state on the next scheduled change in its time zone

Action Name: ResumeFloor

Description: Resume a floor from an overridden state state

Parameters:

FloorId

Description: Floor to affect

Action Name: Each

Description: Iterate over a set of items state

Parameters:

Items

Description: Collection of items to iterate over

Action Name: If

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Description: Perform a conditional operation state

Parameters:

Expression

Description: Expression to evaluate. Will be considered successful if the result of the expression is

'true'

Action Name: Log

Description: Log message to notification display and action plan history state

Parameters:

Level

Description: Determines the severity of the log message

Message

Description: Message to log

Action Name: SetVariable

Description: Set's one or more session variables for later use within the action plan state

Action Name: Timer

Description: Delay execution of the next action within the action plan by the specifeid interval state

Parameters:

Delay

Description: Duration to delay execution of subsequent actions

Action Name: OverrideInput

Description: Override a input's scheduled state state

Parameters:

InputId

Description: Input to affect

Mode

Description: Mode to override the input to

Action Name: OverrideOutput

Description: Override a output's scheduled state state

Parameters:

OutputId

Description: Output to affect

Mode

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Description: Mode to override the output to

Action Name: Email

Description: Send an email state

Parameters:

To

Description: Email Address to send to

From

Description: Email Address to send from

CC

Description: Optional Carbon Copy

BCC

Description: Optional Blind Carbon Copy

Subject

Description: The subject of the email message

Body

Description: The body or content of the email message

AllowHTML

Description: Determines whether the body is rendered as html

Attachment1

Description: Email_Attachment1_Description

Attachment2

Description: Email_Attachment2_Description

Attachment3

Description: Email_Attachment3_Description

Action Name: HttpRequest

Description: Perform a HTTP request against an external resource state

Parameters:

Address

Description: Url of the server to send the request to

Method

Description: HTTP Method associated with the request. GET/PUT/POST/DELETE/OPTIONS

Body

Description: Contents of the HTTP Request. Not supported with GET requests

ContentType

Description: Content type of the body of the HTTP request

Headers

Description: Set any additional headers to be sent with the request

BypassCertificateValidation

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Description: Bypass SSL ceritifcate validation. Required for hosts using self signed certificates

UseCookieContainer

Description: Use the common cookie container within this action plan. Useful for cookie based authentication

Action Name: NotifyAdministrator

Description: Send a notification to a administrator who is currently logged in state

Parameters:

Title

Description: Title of the message

Message

Description: Message to send

AdministratorId

Description: Administrator to send message too

CameraId

Description: Camera to be displayed in the popup

Closeable

Description: Determines if the popup can be closed via user by clicking on the X in the top right

CloseButtonActionPlanId

Description: Action to perform when popup is closed via close button

CloseButtonPersistSessionVariables

Description: Determines whether session variables for the current action plan are persisted to the newly executed action

Button1Enabled

Description: Determines if the first button will be visible

Button1Label

Description: Label for the first button

Button1CloseOnClick

Description: Determines if clicking the first button will cause the popup to close

Button1ActionPlanId

Description: Action Plan to execute when the first button is clicked

Button1PersistSessionVariables

Description: Determines whether session variables for the current action plan are persisted to the newly executed action

Button2Enabled

Description: Determines if the second button will be visible

Button2Label

Description: Label for the second button

Button2CloseOnClick

Description: Determines if clicking the second button will cause the popup to close

Button2ActionPlanId

Description: Action Plan to execute when the second button is clicked

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Button2PersistSessionVariables

Description: Determines whether session variables for the current action plan are persisted to the newly executed action

Action Name: Ping

Description: Ping a specified network host state

Parameters:

Address

Description: IP Address or Host Name to ping

Action Name: WakeOnLan

Description: Send a wake on lan magic packet to specified device state

Parameters:

MacAddress

Description: The mac address of physical address of the device to wake

BroadcastAddress

Description: Broadcast address to send to, in most cases the default value will work

BroadcastPort

Description: Port to send on, in most cases the default value will work

Action Name: ActivateChangeTracker

Description: Set pending change tracking for current partition state

Action Name: CancelChangeTracker

Description: Cancel pending change tracking on partition state

Action Name: DisconnectPanel

Description: Force a panel to disconnect from the server state

Parameters:

PanelId

Description: DisconnectPanel_PanelId_Description

DisconnectionTime

Description: Amount of time in minutes to disconnect panel for

Action Name: PlaySound

Description: Start playing the specified sound on the specified panel state

Parameters:

PanelId

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Description: The panel to affect

PanelSound

Description: Sound to play

Action Name: StartEmergencyAlarm

Description: Send start emergency alarm command to panel state

Parameters:

PanelId

Description: Panel to send to

ActionCode

Description: Action to perform

Action Name: StopEmergencyAlarm

Description: Send stop emergency alarm command to panel state

Parameters:

PanelId

Description: Panel to send to

Action Name: StopSound

Description: Stops a currently playing panel sound state

Parameters:

PanelId

Description: The panel to affect

Action Name: UpdatePanels

Description: Request a panel update of all panels within the same partition as the action plan state

Action Name: ExecuteReader

Description: Execution an action on the specified reader state

Parameters:

ReaderId

Description: Reader to execute the action on

Action

Description: Action to execute

Action Name: StopReader

Description: Stop a currently executing reader action state

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Parameters:

ReaderId

Description: Reader to stop the action on

Action Name: SMSClickatell

Description: Send a SMS message using the third party Clickatell.com website. state

Parameters:

Username

Description: Username provided by Clickatell

Password

Description: Password provided by Clickatell

APIKey

Description: APIKey provided by Clickatell

To

Description: Phone number to send the SMS to

Message

Description: Message to send

Action Name: SMSTwilio

Description: Send a SMS message using the third party Twilio.com website state

Parameters:

AccountSid

Description: SMSTwilio_AccountSid_Description

AuthToken

Description: Auth Token provided by Twilio

To

Description: Phone number to send the SMS to

From

Description: Twilio phone number to send from

Message

Description: Message to send

TwilioBaseURI

Description: Base URL of the Twilio service. In most cases the default will work

Action Name: WaitForDoor

Description: Wait for the specified door to meet the specified state within the provided interval state

Parameters:

SiteId

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Description: The site containing the device to watch for

DoorId

Description: Door to wait for

State

Description: One or more door states to watch for

WaitFor

Description: The amount of time to wait for this trigger to occur

AllowedDrift

Description: The maximum allowed drift between the event time and the server time. Any notifications raised outside this boundry will not be treated as valid triggers

Action Name: WaitForFloor

Description: Wait for the specified floor to meet the specified state within the provided interval state

Parameters:

SiteId

Description: The site containing the device to watch for

FloorId

Description: Floor to wait for

State

Description: One or more floor states to watch for

WaitFor

Description: The amount of time to wait for this trigger to occur

AllowedDrift

Description: The maximum allowed drift between the event time and the server time. Any notifications raised outside this boundry will not be treated as valid triggers

Action Name: WaitForInput

Description: Wait for the specified input to meet the specified state within the provided interval state

Parameters:

SiteId

Description: The site containing the device to watch for

InputId

Description: Input to wait for

State

Description: One or more input states to watch for

WaitFor

Description: The amount of time to wait for this trigger to occur

AllowedDrift

Description: The maximum allowed drift between the event time and the server time. Any notifications raised outside this boundry will not be treated as valid triggers

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Action Name: WaitForOutput

Description: Wait for the specified output to meet the specified state within the provided interval state

Parameters:

SiteId

Description: The site containing the device to watch for

OutputId

Description: Output to wait for

State

Description: One or more output states to watch for

WaitFor

Description: The amount of time to wait for this trigger to occur

AllowedDrift

Description: The maximum allowed drift between the event time and the server time. Any notifications raised outside this boundry will not be treated as valid triggers

Action Name: WaitForReader

Description: Wait for the specified reader to meet the specified state within the provided interval state

Parameters:

SiteId

Description: The site containing the device to watch for

ReaderId

Description: Reader to wait for

UserId

Description: Optional user to wait for

State

Description: One or more reader states to watch for

WaitFor

Description: The amount of time to wait for this trigger to occur

AllowedDrift

Description: The maximum allowed drift between the event time and the server time. Any notifications raised outside this boundry will not be treated as valid triggers

Action Name: WaitForReaderWithAPG

Description: Wait for the specified reader to meet the specified state involving a user within the specified access group state

Parameters:

SiteId

Description: The site containing the device to watch for

AccessPrivilegeGroupId

Description: Access privilege group to watch for

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ReaderId

Description: Reader to wait for

State

Description: One or more reader states to watch for

WaitFor

Description: The amount of time to wait for this trigger to occur

AllowedDrift

Description: The maximum allowed drift between the event time and the server time. Any notifications raised outside this boundry will not be treated as valid triggers

Action Name: AddUserToGroup

Description: Add specificed user to an access group state

Parameters:

UserId

Description: AddUserToGroup_UserId_Description

AccessPrivilegeGroupId

Description: AddUserToGroup_AccessPrivilegeGroupId_Description

Action Name: DisableUser

Description: Immediately disable a user's access to all doors state

Parameters:

UserId

Description: User to disable

PanelId

Description: Optionally Limit Disable to a single panel

Temporary

Description: If temporary the disable will be cleared upon panel update. Only applies if a panel is selected

Action Name: RemoveUserFromGroup

Description: Remove specificed user from an access group state

Parameters:

UserId

Description: RemoveUserFromGroup_UserId_Description

AccessPrivilegeGroupId

Description: RemoveUserFromGroup_AccessPrivilegeGroupId_Description

Action Name: SetCustomField

Description: Set value for a users custom field state

343

Parameters:

UserId

Description: User to set value on

CustomFieldId

Description: SetCustomField_CustomFieldId_Description

Value

Description: SetCustomField_Value_Description

Action Name: UserInGroup

Description: Determines if the specified user has membership to the specified group state

Parameters:

UserId

Description: User to evaluate

AccessPrivilegeGroupId

Description: Access Group to evaluate

WARRANTY AND SPECIAL PROVISIONS

WARRANTY AND SPECIAL PROVISIONS FOR THE UNITED STATES OF AMERICA,

CANADA ANY OTHER COUNTRY . LIMITED WARRANTY: Vicon warrants that the

SOFTWARE will perform substantially in accordance with the accompanying written materials for a period of (2) years from the date of receipt. Any implied warranties or conditions on the SOFTWARE are limited to (2) years. Some states/jurisdictions do not allow limitations on duration of an implied warranty, so the above limitation may not apply to you.

NO OTHER WARRANTIES: To the maximum extent permitted by applicable law, Vicon disclaim all other warranties, either express or implied, including, but not limited to implied warranties of merchantability and fitness for a particular purpose, with regard to the SOFTWARE, the accompanying written materials, and any accompanying hardware. This limited warranty gives you specific legal rights. You may have others which vary from province/state/jurisdiction to province/ state/jurisdiction.

NO LIABILITY FOR CONSEQUENTIAL DAMAGES: To the maximum extent permitted by applicable law, in no event shall Vicon be liable for any damages whatsoever (including without limitation, direct or indirect damages for personal injury, loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use of or inability to use this product, even if Vicon has been advised of the possibility of such damages. In any case, Vicon entire liability under any provision of this agreement shall be limited to the amount actually paid by you for the SOFTWARE. Because some province/state/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.

This Software License Agreement is governed by the laws of the Province of Ontario, Canada. Each of the parties hereto irrevocably agrees to the jurisdiction of the courts of the Province of Ontario and further agrees to commence any litigation which may arise hereunder in the courts located in the

Judicial District of York, Province of Ontario.

Copyright © 1998 - 2017 Vicon All rights reserved.

Information in this document is subject to change without notice. The software outlined in this document is provided under license agreement. The software may only be used in accordance with the

344

terms expressed by Vicon No part of this documentation may be reproduced or transmitted in any form or by any means except for the User’s benefit of operating the software without the express written permission of Vicon.

Vicon.

• Within the US: 1-800-348-4266

• Outside the US and Europe: 1-631-952-2288

• UK: +44 1489 566330

Customers requesting technical support are required to verify their status by providing a customer ID number in order to be passed through to the technical support queue. Requests for support from other sources will be directed to their dealer/integrator for technical support

Web site: www.vicon-security.com/

345

VICON INDUSTRIES INC.

For office locations, visit the website: www.vicon-security.com

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