BISSEL ProHeat 2x Revolution Pet Pro Owner Manual

BISSEL ProHeat 2x Revolution Pet Pro Owner Manual
PROHEAT 2X®
™
REVOLUTION
PET
PRO
_______________
USER GUIDE
2066 SERIES
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING YOUR DEEP CLEANER.
When using an electrical appliance, basic precautions should be observed, including the following:
WARNING
To reduce the risk of fire, electric
shock, or injury:
»Unplug from electrical socket when not in use
and before cleaning, maintaining or servicing the
appliance.
»This appliance can be used by children aged from
8 years and above and persons with reduced
physical, sensory or mental capabilities or lack
of experience and knowledge if they have been
given supervision or instruction concerning use of
the appliance in a safe way and understand the
hazards involved. Cleaning and user maintenance
shall not be made by children without supervision.
»Children should be supervised to ensure that
they do not play with the appliance.
»If the supply cord is damaged, it must be
replaced by the manufacturer, its service agent
or similarly qualified persons in order to avoid a
hazard.
»Do not run appliance over cord.
»Keep hair, loose clothing, fingers, and all parts of
body away from openings and moving parts of
the appliance and its accessories.
»Use only the type and amount of liquids specified
under the Operations section of this guide.
»Do not leave appliance when plugged in.
»Always connect to a properly earthed electrical socket. Do not modify
earthed plug.
»Do not allow to be used as a toy.
»Use only as described in the user guide.
»Use only manufacturer’s recommended attachments.
»Do not use with damaged cord or plug.
»Do not immerse in water or liquid. Use only on surfaces moistened by the
cleaning process.
»If appliance is not working as it should, has been dropped, damaged, left
outdoors, or dropped into water; do not attempt to operate it and have it
repaired at an authorized service center.
»Liquid must not be directed towards equipment containing electrical
components.
»Do not pull or carry by cord, use cord as a handle, close door on cord, or
pull cord around sharp edges or corners.
»Keep cord away from heated surfaces.
»Do not unplug by pulling on cord.
»To unplug, grasp the plug, not the cord.
»Do not handle plug or appliance with wet hands.
»Do not put any object into openings.
»Do not use with any opening blocked; keep free of dust, lint, hair, and
anything that may reduce air flow.
»Turn off all controls before unplugging.
»Use extra care when cleaning on stairs.
»Do not use to pick up flammable or combustible liquids, such as petrol, or
use in areas where they may be present.
»Do not pick up toxic material (chlorine bleach, ammonia, drain cleaner, etc.)
»Do not use appliance in an enclosed space filled with vapors given off by
oil base paint, some mothproofing substances, flammable dust, or other
explosive or toxic vapors.
»Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc.
»Keep appliance on a level surface.
»Do not carry appliance while in use.
» Unplug before attaching the TurboBrush™ tool.
» Do not pick up anything that is burning or smoking, such as cigarettes,
matches, or hot ashes.
»If your appliance is fitted with a nonrewireable BS 1363 plug it must not
be used unless a 13 amp (ASTA approved to BS 1362) fuse is fitted in the
carrier contained in the plug. Spares may be obtained from your BISSELL
supplier. If for any reason the plug is cut off, it must be disposed of, as it is
an electric shock hazard should it be inserted into a mains socket.
»Do not expose to rain. Store indoors.
»Always install float before any wet pick-up operation.
»Plastic film can be dangerous. To avoid danger of suffocation, keep away
from children.
»Have servicing performed by a qualified repair person using only identical
replacement parts. This will ensure that the safety of the product is
maintained.
SAVE THESE INSTRUCTIONS
FOR OPERATION ON A 220-240 VOLT A.C. 50-60 HZ POWER SUPPLY ONLY.
This model is for household use only.
Caution.
Refer to instruction manual.
This symbol means to recycle.
Recycling to help the environment. Dispose of packaging at the applicable recycling collection point. This symbol means to
recycle. Do not mix packaging with general household waste.
This symbol on the product and/or accompanying documents means that used electrical and electronic products should not
be mixed with general household waste. For proper treatment, recovery and recycling, please take this product to designated
collection points. Please contact your local authority for further details of your nearest designated collection point.
2
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Quick Start Guide
Assembly
WARNING
Do not plug in your deep cleaner until you are familiar with all instructions
and operating procedures.
Your deep cleaner
comes in four
easy-to-assemble
components and
an accessory bag.
• Base
• Upper Handle
• Clean Water Tank
• Carry Handle
1
A Phillips screwdriver is
required for Assembly in
Step 3.
2
First, insert the
(aluminum)
Upper Handle
at the top of the
base until you
hear a “click”.
Do NOT put
the clean tank
on the machine
until Step 5.
click
3
4
Next, align the carry handle with the slots
on either side of the base (behind the
power switch and cleaning mode switch).
The carry handle will “click” into place.
5
Side
View
Use a Philips screwdriver
to secure the screw (found
taped to upper handle)
into the carry handle.
Wrap the cord around
the carry handle and Quick
Release™ Cord Wrap hook.
At the bottom of the
upper handle, align the
clean water tank with
the grooves and slide
the tank into place.
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3
Thanks for buying a BISSELL carpet cleaner!
We love to clean and we’re excited to share one of our innovative products
with you. We want to make sure your carpet cleaner works as well as it
does today for years to come, so this guide has tips on using (pages 7-12),
maintaining (pages 13-17), and if there’s a problem, troubleshooting (page 18).
In just a few simple assembly steps, you’ll be ready to deep clean. Flip to the
Quick Start Guide on page 3 and let’s get started!
Package Contents
1.
2.
5.
7.
4
3.
1. Upper Handle
2.1 Screw attached to
Upper Handle
3. Base with Dirty Water Tank
4. Clean Water Tank
5.Carry Handle
6. Trial Size BISSELL Formulas (3)
7. Accessory bag & hose
8. Tough Stain Tool
9. 2-in-1 Pet Upholstery Tool
10. Nozzle Clean Out Tool
4.
6.
8.
9.
10.
NOTE: Standard accessories
may vary by model. To identify
what should be included with
your purchase, please refer
to the “Carton Contents” list
located on the carton top flap.
Safety Instructions . . . . . . . . . . . . . . 2
Hose, Tools & CleanShot® . . . . 10-12
Quick Start Guide . . . . . . . . . . . . . . . 3
Maintenance & Care . . . . . . . . . 13-17
Product View . . . . . . . . . . . . . . . . . . . 5
Troubleshooting . . . . . . . . . . . . . . . 18
Cleaning Formulas . . . . . . . . . . . . . . 6
Guarantee . . . . . . . . . . . . . . . . . . . . 20
Operations . . . . . . . . . . . . . . . . . . . . 7-9
Service . . . . . . . . . . . . . . . . . . . . . . . 20
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Getting to Know Your Deep Cleaner
In-Use
Cord Clip
Upper
Handle
Carry
Handle
Cleaning Mode
Switch
Spray Trigger
Rubber
Tab
Belt
Access Door
Formula Cap
CleanShot®
Button
Quick
Release™
Cord Wrap
Clean Water Tank
(3.7 Liter Capacity)
Recline
Pedal
EdgeSweep®
Brushes
Power
Button
Float
Stack
Dirty Water Tank
Foot
Belt Access
Nozzle
Belt/Brush
Access Plate
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5
Cleaning Formulas
WARNING
To reduce the risk of fire and electric shock due to internal component damage, use only
BISSELL cleaning fluids intended for use with the deep cleaner.
Keep plenty of genuine BISSELL formula
on hand so you can clean whenever it fits
your schedule.
Always use genuine BISSELL deep
cleaning formulas. Non-BISSELL cleaning
formulas may harm the machine and may
void the guarantee.
PRETREAT
PRE TREAT SPOTS AND STAINS
TO IMPROVE CARPET CLEANING
PERFORMANCE
Stain PreTreat
Pet Stain PreTreat
Pretreat to
penetrate
and loosen
tough stains
Pretreat to help
remove tough
pet stains
and odors
2X* CONCENTRATED CLEANING FORMULAS
WASH &
REMOVE
WASH & PROTECT
Professional
Stain & Odour
Pet Stain &
Odour
Stain & Odour
+ Oxy
Professional
strength to
remove extra
tough stains
and odours
Includes
Scotchgard™
Protector
Removes tough
pet stains
and contains
patented
odour removal
technology
Includes
Scotchgard™
Protector
Removes
tough stains
and odours
Includes
Scotchgard™
Protector
Permanently
removes
tough stains
like red wine,
coffee, tea,
cola and grape
juice with
Active Oxygen
Technology
WASH &
SHINE
WASH & REFRESH
Febreze™
Febreze™
Blossom & Cotton
Fresh
Breeze
Powerful
cleaning
with a
refreshing
spring scent
Powerful
cleaning
with a
refreshing
clean scen
Natural
Orange
Hard Floor
Cleaner
Powerful
cleaning
with a
refreshing
natural
orange
scent
Removes dirt
and grime
from sealed
hard floor
surfaces;
leaves a
natural shine
ONLY BISSELL Wash & Protect formulas protect from future stains with Scotchgard™ Protector.
Scotchgard™ is a trademark of 3M®.
*60 mL of 2X concentrated formula is equivalent to 120 mL of non-concentrated formula.
Tips Before Carpet Cleaning
• If cleaning an entire room, consider moving your furniture to another area.
• Remove loose dirt and impediments.
• Pre-treat stains with BISSELL PreTreat to improve performance on tough
stains and ground-in dirt.
6
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Filling Your Clean Water Tank:
2X Concentrated Formula
1
2
Clean Water Tank
(3.7 Litre)
Dirty Water Tank
The clean water tank is at the
top of the machine.
3
4
Unscrew the cap from the clean water tank. Add hot
tap water to the water fill line. Next, reference the chart
below for formula amounts to add to the tank. Twist
cap back into place.
FORMULA FILLING
INSTRUCTIONS
BISSELL 2X
Concentrated Formulas
Lift the clean water tank
straight up to remove from
the machine.
DEEP CLEAN MODE
Fill water to the Water
Fill Line, then add 74 mL
of formula.
At the bottom of the upper
handle, align the clean water
tank with the grooves and
slide the tank into place.
EXPRESS CLEAN MODE
Fill water to the Water
Fill Line, then add 37 mL
of formula.
NOTE: Fill with hot (140°F/60°C MAX) tap water and add the appropriate
BISSELL solution. DO NOT USE BOILING WATER. DO NOT HEAT WATER OR
TANK IN MICROWAVE. Do not substitute BISSELL Cleaning Formula with other
household cleaning products.
NOTICE: Do not over wet carpet. Be careful not to run over loose objects or
edges of area rugs. Stalling the brush may result in premature belt failure.
Always use genuine BISSELL deep cleaning formulas. Non-BISSELL
cleaning solutions may harm the machine and may void the guarantee.
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7
Cleaning Your Carpet
1
2
3
Select
cleaning
mode:
Deep Clean
Delivers a deep
clean to your
carpet.
Plug into a properly
earthed outlet.
Express Clean
Provides a lighter
clean with about
1 hour of dry time.
Press the power button
to turn the machine on.
To recline your machine
for use, press the recline
pedal with your foot.
4
Deep Clean Mode:
Express Clean Mode:
1. Press the spray trigger to apply solution while making 2 slow wet passes - 1
forward and 1 back.
1. Press the spray trigger to apply solution while making 2 wet passes - 1 forward and 1 back.
2. Release the trigger.
2. Release the trigger.
3. Make 2 slow dry passes - 1 forward
and 1 back, to suck up the dirty solution. (Do not hold down the trigger for
this step.)
3. Make 2 dry passes - 1 forward, 1 back
to suck up the dirty solution. (Do not
hold down the trigger for this step.)
NOTE: For best cleaning performance,
clean with your machine in Deep Clean
Mode.
NOTE: In Express Clean Mode, the
dirty tank will not get as full as when
cleaning with Deep Clean Mode.
NOTICE: To prevent damage to Berber carpets, avoid repeated strokes in
the same area.
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Bare Floor Cleaning*
*Select models only
WARNING
WARNING: To reduce the risk of fire and electric shock when cleaning a hard floor, the
BISSELL bare floor tool must be used and is only to be used with BISSELL Wash & Shine
Hard Floor Cleaner formula intended for use with this appliance.
NOTE: The bare floor tool that is compatible with the ProHeat 2X Revolution
may not be included. It is available for purchase by contacting our team by
phone or visting us online at BISSELL.com.
2
1
With the machine unplugged,
attach the bare floor tool to
the bottom of the machine
by lining the tool to the edge
of the nozzle. Rotate down
until it clicks into place.
Follow filling instructions
on page 10 or 11 and switch
cleaning mode to Express
Clean.
3
Plug into a properly
grounded outlet and press
the power button.
When finished, unplug the
machine and remove the
bare floor tool by rotating
the tool up to unhook
from the nozzle.
Clean by pressing the
trigger for 1 wet pass
forward, 1 wet pass back,
and then release the
trigger and make 1 dry pass
forward, 1 dry pass back.
Rinse and let dry before
storing. Refer to page 13
for emptying the dirty
water tank. Refer to
page 14 for cleaning your
machine before storing.
Area Rug Cleaning
Important! Please check manufacturer’s tag before cleaning area rugs for
any specialized cleaning instructions. We do not recommend deep cleaning
delicate, silk, wool, antique or area rugs without a manufacturer’s tag.
Regularly clean your high-traffic area rugs in Express Clean Mode:
• Check the manufacturer’s tag.
• Select Express Clean Mode.
• When cleaning area rugs, place the rug on a sealed surface to test for colorfastness
in an inconspicuous area. Your cleaner should not be used on unsealed surfaces.
• Important: Keep the foot of the deep cleaner perpendicular to the rug’s edge with
each cleaning pass to prevent damage.
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9
Cleaning with Hose & Tool
1
— Keep hair, loose clothing, fingers, and all parts
of body away from openings and moving parts.
Brushroll continues to rotate when in the upright
position.
Lift the accessory
hose door on top
of foot on the front
of the machine. The
door flips toward the
machine to open.
2
Insert the hose and
snap into place.
Be sure the colored
hose release clip
is facing out, away
from machine.
— Brushroll continues to turn while product is
turned on and handle is in upright position. To avoid
damage to carpet, rugs, furniture and flooring, avoid
tipping cleaner or setting it on furniture, fringed
area rugs, or carpeted stairs during tool use.
— The brushroll remains on while cleaning with the
hose and tool. Do not allow cleaner to sit in one
location for an extended period of time, as damage
to floor can result.
4
Press the spray trigger button to spray
the soiled area, then slowly move tool back
and forth over the area.
Release the trigger to suck up the dirty
solution. Work in small sections until the area
is clean.
3
Attach the tool to the end of the hose.
(Tools may vary by model.) Press the
power button to turn machine on.
When finished cleaning, turn the machine on
to suction up warm clean water to rinse the
inside of the hose and tool. Detach the hose
and tool and close the accessory hose door.
Let the hose and tool air dry before storing.
NOTE: If using the Deep Reach Tool (select models only) or Pet Stain Tool
(select models only) be sure the needles of the tool are pressed down into the
carpet so the spray gets into the carpet fibers.
10
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Cleaning with CleanShot®
1
Press the CleanShot® button with your foot.
The window of the button will be green and
show an “I” symbol when it is on.
2
Spray will continue until you turn it
off. To turn CleanShot® off, press the
button with your foot. The window of
the button will be red and show an “O”
symbol when it is off.
Completely cover the stain with CleanShot® spray. Allow the stain to soak. To
extract, maneuver the foot of the machine over the stain to brush and remove.
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11
NEW! 2-in-1 Pet Upholstery Tool
*Make sure your clean tank has water & formula to use the tool in wet mode..
2
1
Dry Mode
(switch up)
Follow hose plug-in instructions from
steps 1 & 2 on page 14.
Dry
Suction
Channel
Attach the tool and select dry mode
to first pick up dry debris and pet
hair. The suction will be at the lower
part of the tool, near the dry cup.
DRY MODE NOTE: Use a “raking” motion to clean. Start with the tool farthest
away and rake in small increments as you bring the tool toward you. The rubber
nubs will help attract hair to the suction channel.
3
Empty the cup when
it fills with hair and
debris.
4
6
Take off the cup
to empty hair
and debris.
5
Turn off the machine.
Hold the cup and twist
counterclockwise. Line up
the arrow with the unlock
symbol and remove.
7
Wet
Suction
Channel
Wet Mode
(switch
down)
To Deep Clean, move the
switch to wet mode. Press
the trigger to spray your
water and formula; use
the top of the nozzle to
extract stains and odors.
Remove hair
that may wrap
around the filter.
To reattach the cup, line
up the cup to the tool
indents, and rotate clock
wise. The arrow will line
up with the locked icon
when secured.
8
9
To remove any hair or
trapped debris from the
nozzle, first turn off the
machine. Pull the nozzle
tab away from the tool to
remove and rinse under
running water.
Replace the tool by lining
up the nozzle edge and
snap into place. Before
storing, make sure all hair
is removed from the dry
cup and nozzle has been
rinsed under running
water.
WET MODE NOTE: Start from the area farthest away. Hold the trigger down, and
pull the tool toward you. Keep the tool in contact with the surface as you pull. You
will see extraction through the nozzle.
12
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Empty Dirty Water Tank
WARNING
To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from
electrical outlet before performing maintenance or troubleshooting.
1
2
To release dirty water
tank, press down on the
colored tank handle.
Tilt the tank slightly
toward you.
4
For quick empty:
Pull the rubber tab
and tilt to pour.
(Located at the corner
of the top of the tank.)
When closing the
rubber tab, make
sure all edges are
sealed tight.
For final clean and
rinse: Unscrew the ring
at the bottom of tank.
Gently remove the
float stack, rinse,
and clean.
Once clean, return float
stack into the tank by
lining up the arrows
so they point at each
other. This is the only
way the float stack will
fit into the tank.
With the arrows
aligned, the float stack
should lock into place.
Return the ring and
twist to lock. Water
may leak if the ring is
not fully tightened.
3
Grab the handle and tank
with both hands and pull
the dirty water tank up
and away to remove.
5
Clean the red filter
below the dirty
tank by wiping off
any remaining dirt
or debris.
6
To return the dirty
tank: Angle the tank
and insert bottom
first. Then tilt the
tank toward the
machine and push
the top in until it
clicks into place.
Did You Know?
The Float Stack
is what prevents
your dirty
tank from
overflowing.
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13
Cleaning Machine After Use
WARNING
To reduce the risk of electric shock, turn power switch off and disconnect plug from
electrical outlet before performing maintenance or troubleshooting checks.
First, fill the clean water
tank with warm tap water
and then empty it all to
rinse. Then fill again with
warm tap water and return
the tank to the machine.
Twist cap back on tightly.
To flush and rinse the
machine: Turn the machine
on and press the trigger for
15 seconds while making
back and forth passes on a
section of carpet.
Finally, release the trigger
and extract the water.
See page 13 to clean the
dirty tank from the water
that was just extracted.
Empty the clean water tank
and let dry before storing.
Wipe your machine’s
exterior with a soft cloth.
Store machine in a
protected dry area.
NOTICE: To reduce the risk of a leaking condition, do not store unit where
freezing may occur. Damage to internal components may result.
14
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Brush Roll & Nozzle Care
WARNING
To reduce the risk of electric shock, turn power switch off and disconnect plug from
electrical outlet before performing maintenance or troubleshooting checks.
NOTE: Be sure to clean the brush rolls and nozzle before storing your machine.
Follow these steps if your nozzle becomes clogged with hair or debris.
2
1
Turn off and unplug
the machine from the
grounded outlet.
3
5
7
click
Pull forward the
nozzle wire on
the front of the
brush roll cover
for release.
At this point, the
nozzle and brush
roll cover can
be rinsed under
running water and
the nozzle clean
out tool can be
inserted to unclog
hair or debris.
4
6
Remove the nozzle
from the foot:
scoop and grip the
Accessory Hose
Door. Pull up to
remove the nozzle.
To reveal the
brush rolls.
Press on the
two release
buttons and lift
straight up.
Use the comb
to brush out the
debris or hair from
the brush rolls.
When finished, return the brush roll
cover by pushing it straight down.
You will hear a click from each “push”
button when the cover is pushed down
into place. Ensure the nozzle wire on
the front of the brush roll cover has
also snapped back into place. Line up
the nozzle from the edge near the floor
and rotate to snap back into place.
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15
Replacing Belts & Brush Rolls
WARNING
To reduce the risk of electric shock, turn power switch off and disconnect plug from
electrical outlet before performing maintenance or troubleshooting checks.
What you will need: 1 Phillips screwdriver & 1 flathead screwdriver
1
While the machine is upright, unplug the machine and remove both tanks. Remove
the nozzle and brush chamber cover (see steps in Brush Roll & Nozzle Care). Press
the recline pedal and lay the machine on its back.
2
3
With the machine laying on its back,
locate the belt access plate. Use a
Phillips-head screwdriver to remove the
belt access plate screw.
4
With the machine
still on its back,
use a Phillips-head
screwdriver to
remove the screw
on the brushroll
end cap.
6
16
There are washers
at the ends of the
brush rolls, be
careful that these
do not fall off or
get lost.
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Remove the Belt Access Plate.
5
7
If the Gear Belt
is broken, gently
remove it. If you
are replacing your
brush rolls, gently
remove the belt.
Use a flathead
screwdriver and
press it into
the Belt Access
Door slot. Lift to
remove the Belt
Access Door.
Replacing Belts & Brush Rolls (Continued)
8
Turn the machine
on its side and use a
Philips screwdriver to
remove the screw just
underneath the wheel.
Slide the wheel down
to remove.
9
NOTE: To replace
brush rolls, remove
them from the
metal posts and
replace. Make sure
the metal post
goes completely
through the end of
the brush roll. The
brush roll bristles
should be aligned
in a ‘V’ pattern as
pictured.
If the flat belt is broken,
gently remove the belt.
If it needs replacing for
any reason, the gear
belt should already
be removed before
removing the flat belt.
Rotate the machine
back to its side. Feed
the new flat belt
through the opening
so that it wraps around
the red pulley.
11
Align brush rolls with belt at other
end. To ensure alignment, hold the
end of one brush roll and twist.
The other brush roll rotates with it.
Check that washers are in place.
Reassemble the belt and end cap,
securing with screws you removed.
10
Keep it wrapped
on the red pulley
and adjust the
machine so it is
laying on it’s back
again. Use your
thumb to stretch
the flat belt back
to wrap around
the metal axle.
12
Resecure the Belt/Brush Access Plate:
Slide the wheel up back into the slot and
secure with the screw that was removed.
Snap the Belt Access Door back
down into place.
NOTE: See Step 7 on page 15 for how to put the brush roll cover and nozzle back
in place.
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17
Troubleshooting
WARNING
To reduce the risk of electric shock, turn power switch off and disconnect plug from
electrical outlet before performing maintenance or troubleshooting checks.
Problem
Possible causes
Remedies
Reduced or No
Spray Through
Foot of Machine
Clean water tank may be empty
Refill tank
Clean water tank may not be
seated completely
Turn power OFF; remove and reseat tank
The hose to your machine is not primed or
may have lost prime
1. With the machine off and unplugged, remove the nozzle from
the foot. Place a ball point pen in the black cylinder next to the
screw. When water bubbles up, remove the pen. Reassemble the
nozzle and hose
2. Hold end of hose below water level in tank to prime
3. With the clean tank full of water, the machine OFF and
RECLINED, press the CleanShot® button ON and wait for the
CleanShot® to drain for a few seconds; This will re-prime the
machine
Clean Water tank may be empty
Refill the Clean Water Tank
Clean Tank may not be seated properly
Turn power OFF; Remove and reseat the clean water tank
Clean Water tank may be empty
Refill the Clean Water Tank
Clean Tank may not be seated properly
Turn power OFF; Remove and reseat the clean water tank
No Spray
Through
CleanShot®
The machine is not reclined
Press the Recline pedal and bring the handle down to recline the
machine
Pump may have lost prime
With the machine off and unplugged, remove the nozzle from the
foot. Place a ball point pen in the black cylinder next to the screw;
When water bubbles up, remove the pen; Reassemble the nozzle
before cleaning again
CleanShot®
Continues Spray
When Machine
is Off
CleanShot® button is not in the “OFF”
position
Press the CleanShot® button to turn it off. The button window will
show the color red and a “O” symbol when it is in the off position
Dirty tank may not be seated properly
Pick up the dirty tank and reseat so it fits in the unit
Dirty tank has picked up maximum amount
of dirty water and has reached full line
Empty dirty tank
Rubber tab on dirty water tank is not sealed
tight
Check the rubber tab on the dirty water tank and press firmly on all
edges to secure it tightly (see step 4 on page 15 for detail)
Accessory hose door may not be closed
tightly in place
Check the accessory hose door and make sure it is closed tightly – it
should be locked into place
Nozzle may be clogged from pet hair or
debris
Use the nozzle clean out tool and follow steps on page 15 for
“Cleaning Nozzle”
Brush roll cover not fully snapped into place
Remove the nozzle and brush roll cover; Follow step 7 from page 15
and make sure you hear both buttons click into place
Cleaning mode switch mistaken for power
button
Press the red power button on the left side of the machine to turn
the machine on
Outlet may not be active
Try plugging in a different device that uses a grounded outlet to test
for power from the outlet
Tank may have been over-filled
1. Make sure your tank has the water and formula in it that you’ve
prepared
2. With the cap twisted ON tightly, hold your tank at an angle, over a
sink or drain, so any extra water can pour out of the space
3. Wipe the tank dry with a cloth
No spray
through
hose & tool
Loss of
suction
power
No power
Leaking tank
18
Water may be caught in space between the
tank and the tank’s handle
www.BISSELL.com
Notes
www.BISSELL.com
19
Consumer Guarantee
This Guarantee only applies outside of the USA and Canada. It is
provided by BISSELL International Trading Company BV (“BISSELL”).
This Guarantee is provided by BISSELL. It gives you specific rights.
It is offered as an additional benefit to your rights under law. You
also have other rights under law which may vary from country
to country. You can find out about your legal rights and remedies
by contacting your local consumer advice service. Nothing in this
Guarantee will replace or lessen any of your legal rights or remedies.
If you need additional instruction regarding this Guarantee or have
questions regarding what it may cover, please contact BISSELL
Consumer Care or contact your local distributor.
This Guarantee is given to the original purchaser of the product from
new and is not transferable. You must be able to evidence the date
of purchase in order to claim under this Guarantee.
Limited 6 Year Guarantee
(from the date of purchase by
original purchaser)
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below,
BISSELL will repair or replace (with new or remanufactured
components or products), at BISSELL’s option, free of charge, any
defective or malfunctioning part or product.
BISSELL recommends that the original packaging and evidence
of the date of purchase be kept for the duration of the Guarantee
period in case the need arises within the period to claim on the
Guarantee. Keeping the original packaging will assist with any
necessary re-packaging and transportation but is not a condition of
the Guarantee.
If for your product is replaced by BISSELL under this Guarantee,
the new item will benefit from the remainder of the term of this
Guarantee (calculated from the date of the original purchase). The
period of this Guarantee shall not be extended whether or not
your product is repaired or replaced.
*EXCEPTIONS AND EXCLUSIONS FROM
THE TERMS OF THE GUARANTEE
This Guarantee applies to products used for personal domestic use and
not commercial or hire purposes. Consumable components such as
filters, belts and mop pads, which must be replaced or serviced by the
user from time to time, are not covered by this Guarantee.
This Guarantee does not apply to any defect arising from fair wear
and tear. Damage or malfunction caused by the user or any third
party whether as a result of accident, negligence, abuse, neglect, or
any other use not in accordance with the User Guide is not covered
by this Guarantee.
An unauthorised repair (or attempted repair) may void this Guarantee
whether or not damage has been caused by that repair/attempt.
Removing or tampering with the Product Rating Label on the
product or rendering it illegible will void this Guarantee.
SAVE AS SET OUT BELOW BISSELL AND ITS DISTRIBUTORS ARE NOT
LIABLE FOR ANY LOSS OR DAMAGE THAT IS NOT FORESEEABLE
OR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY
NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT INCLUDING
WITHOUT LIMITATION LOSS OF PROFIT, LOSS OF BUSINESS, BUSINESS
INTERRUPTION, LOSS OF OPPORTUNITY, DISTRESS, INCONVENIENCE OR
DISAPPOINTMENT. SAVE AS SET OUT BELOW BISSELL’S LIABILITY WILL
NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT.
BISSELL DOES NOT EXCLUDE OR LIMIT IN ANY WAY ITS LIABILITY FOR
(A) DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE OR THE
NEGLIGENCE OF OUR EMPLOYEES, AGENTS OR SUBCONTRACTORS; (B)
FRAUD OR FRAUDULENT MISREPRESENTATION; (C) OR FOR ANY OTHER
MATTER WHICH CANNOT BE EXCLUDED OR LIMITED UNDER LAW.
Consumer Care
If your BISSELL product should
require service or to claim under our
limited guarantee, please contact us
as follows:
Website:
www.bisselldirect.co.uk
Email:
UKSupport@bissell.com
Telephone:
0344-888-6644
Write:
BISSELL Homecare (Overseas) Inc.
Ground Floor
226 Berwick Avenue
Slough, Berkshire, SL1 4QT
United Kingdom
Spares are available for purchase.
To purchase visit www.4bissell.co.uk
Visit the BISSELL website: www.bisselldirect.co.uk
When contacting BISSELL, have model number of cleaner available.
Please record your Model Number: _____________ Please record your Purchase Date: _____________
NOTE: Please keep your original sales receipt. It provides proof of the date
of purchase in the event of a Guarantee claim. See Guarantee for details.
20
©2017 BISSELL Homecare, Inc
Grand Rapids, Michigan
All rights reserved. Printed in China
Part Number 161-2614 06/17 RevD
Visit our website at: www.BISSELL.com
Scotchgard is a trademark of 3M
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