BenQ RP860K DISPLAY User Manual

RP654K / RP704K
RP750K / RP860K
LCD Monitor
User Manual
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or
implied, with respect to the contents of this document. BenQ Corporation reserves the
right to revise this publication and to make changes from time to time in the contents
thereof without obligation to notify any person of such revision or changes.
Copyright
Copyright 2017 BenQ Corporation. All rights reserved. No part of this publication may
be reproduced, transmitted, transcribed, stored in a retrieval system or translated into
any language or computer language, in any form or by any means, electronic, mechanical,
magnetic, optical, chemical, manual or otherwise, without the prior written permission
of BenQ Corporation.
Table of Contents
i
Table of Contents
Safety warnings and precautions ...................................... 1
Important safety instructions............................................ 2
Notes on this display ...................................................................... 2
Notes on the LCD panel of this display..................................... 2
Safety notice for remote control................................................. 3
Battery safety notice ....................................................................... 3
BenQ ecoFACTS ............................................................................. 4
Package contents ................................................................. 5
Setting up the display .......................................................... 6
Mounting the display....................................................................... 6
Parts of the display and their functions .......................... 8
Front panel ....................................................................................... 8
Input/output terminals.................................................................... 9
Remote control............................................................................. 10
Using the remote control ........................................................... 12
Connection ......................................................................... 14
Connecting the VGA input.........................................................
Connecting the touch module...................................................
Connecting the digital inputs .....................................................
Connecting the AV inputs...........................................................
Connecting the coaxial output ..................................................
Connecting the video output.....................................................
Connecting to serial port ...........................................................
Connecting power........................................................................
14
14
15
16
17
18
19
20
Basic operations................................................................. 21
Turning the display on or off .....................................................
Turning off the display by Quickoff ..........................................
Initial setup .....................................................................................
Account setting .............................................................................
Switching input signals................................................................
Downloading software ................................................................
Setting up the Internet connection ..........................................
21
21
22
22
26
26
26
ii
Table of Contents
Updating software......................................................................... 29
Adjusting audio volume level...................................................... 30
Important instructions for using the touch screen ............... 35
Menu operations................................................................ 36
One touch menu operation........................................................ 36
Settings menu................................................................................. 36
System settings .............................................................................. 42
Android system interface ................................................ 47
Main interface ................................................................................ 47
APPS ..................................................................................... 54
BenQ Suggest ...........................................................................
InstaQShare................................................................................
InstaQPrint ..................................................................................
WPS Office..................................................................................
Keeper ...........................................................................................
Screen Push...............................................................................
Maths Tutor.................................................................................
Email ..............................................................................................
Side Tool Bar .............................................................................
Zoom ..............................................................................................
54
55
56
57
59
59
60
61
62
63
Product information.......................................................... 64
Specifications..................................................................................
Dimensions (RP654K)..................................................................
Dimensions (RP704K)..................................................................
Dimensions (RP750K)..................................................................
Dimensions (RP860K)..................................................................
Supported input signal resolution .............................................
64
67
68
69
70
71
Troubleshooting ................................................................. 73
4/24/18
Safety warnings and precautions
1
Safety warnings and precautions
The lightning flash with arrowhead
symbol, within an equilateral triangle, is
intended to alert the user to the
presence of uninsulated “dangerous
voltage” within the product's enclosure
that may be of sufficient magnitude to
constitute a risk of electric shock to
persons.
The exclamation point within an
equilateral triangle is intended to alert
the user to the presence of important
operating and maintenance (servicing)
instructions in the literature
accompanying the appliance.
THIS EQUIPMENT MUST BE
GROUNDED
To ensure safe operation, the three-pin
plug must be inserted only into a
standard three-pin power outlet which
is effectively grounded through normal
household wiring. Extension cords
used with the equipment must have
three cores and be correctly wired to
provide connection to the ground.
Wrongly wired extension cords are a
major cause of fatalities.
The fact that the equipment operates
satisfactorily does not imply that the
power outlet is grounded or that the
installation is completely safe. For your
safety, if you are in any doubt about
the effective grounding of the power
outlet, please consult a qualified
electrician.
• The mains plug of the power supply cord shall remain readily operable. The AC
receptacle (mains socket outlet) shall be installed near the equipment and shall be easily
accessible. To completely disconnect this equipment from the AC mains, disconnect the
power cord plug from the AC receptacle.
• Do not place this display on an uneven, sloping or unstable surface (such as a trolley)
where it may fall and cause damage to itself or others.
• Do not place this display near water, like a spa or pool, or in a position which will allow
the splashing or spraying of water onto the display, like in front of an open window
where rain water may enter.
• Do not install this display in a confined space without proper ventilation and air
circulation, such as in a closed cabinet. Allow proper space around the display for
dissipating heat inside. Do not block any openings and vents on the display. Overheating
may result in hazards and electric shock.
• Installation of this display should only be performed by a qualified technician. Failure to
install this display properly may cause injuries and damages to the personnels and the
display itself. Check the installation regularly and maintain the display periodically to
ensure the best working condition.
• Use only the accessories approved or recommended by the manufacturer to mount this
display. Using wrong or unsuitable accessories may cause the display to fall and result in
serious personal injuries. Make sure that the surface and fixing points are strong enough
to sustain the weight of the display.
• To reduce the risk of electric shock, do not remove covers. No user serviceable parts
inside. Refer servicing to qualified service personnel.
• To prevent personal injuries, mounting the display or installing desktop stands is
required before use.
2
Important safety instructions
Important safety instructions
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
Read these instructions.
Keep these instructions.
Heed all warnings.
Follow all instructions.
Do not use this apparatus near water.
Clean only with dry cloth.
Do not block any ventilation openings. Install in accordance with the manufacturer's
instructions.
Do not install near any heat sources such as radiators, heat registers, stoves, or
other apparatus (including amplifiers) that produce heat.
Do not defeat the safety purpose of the polarized or grounding-type plug. A
polarized plug has two blades with one wider than the other. A grounding-type plug
has two blades and a third grounding prong. The wide blade or the third prong are
provided for your safety. If the provided plug does not fit into your outlet, consult an
electrician for replacement of the obsolete outlet.
Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.
Only use attachments/accessories specified by the manufacturer.
Use only with the cart, stand, tripod, bracket, or table specified by the
manufacturer, or sold with the apparatus. When a cart is used, use
caution when moving the cart/apparatus combination to avoid injury
from tip-over.
Unplug this apparatus during lightning storms or when unused for long
periods of time.
Refer all servicing to qualified service personnel. Servicing is required when the
apparatus has been damaged in any way, such as power-supply cord or plug is
damaged, liquid has been spilled or objects have fallen into the apparatus, the
apparatus has been exposed to rain or moisture, does not operate normally, or has
been dropped.
Notes on this display
• This display weights more than 100 kilograms. Do not attempt to lift the display alone.
• Make sure you have four or more people available to help lift or a flat cart to transport
the display to its final location.
• Keep the display horizontal as much as possible.
• Clear a floor space before unpacking.
Notes on the LCD panel of this display
• The Liquid Crystal Display (LCD) panel of this display has a very thin protective layer of
glass which is liable to marking or scratching, and cracking if struck or pressured. The
liquid crystal substrate is also liable to damage under excessive force or extreme
temperatures. Please handle with care.
• The response time and brightness of the LCD panel may vary with the ambient
temperature.
Important safety instructions
3
• Avoid placing the display in direct sun or where direct sun or spot lighting will shine
onto the LCD panel, as the heat may damage the panel and the external casing of the
display, and the bright light will make viewing the display more difficult than necessary.
• The LCD panel consists of individual pixels to display images and is manufactured
according to the design specifications. While 99.9% of these pixels work normally,
0.01% of the pixels may remain constantly lit (in red, blue or green) or unlit. This is a
technical limitation of the LCD technology and is not a defect.
• LCD screens, like plasma (PDP) and conventional CRT (Cathode Ray Tube) screens, are
also susceptible to 'screen burn-in' or 'image retention' which can be found on the
screen as visible fixed lines and shades. To avoid such damage to the screen, avoid
displaying still images (like On-Screen Display menus, TV station logos, fixed/inactive
text or icons) for more than 30 minutes. Change the aspect ratio from time to time. Fill
the entire screen with the image and eliminate the black bars whenever possible. Avoid
displaying images in 4:3 aspect ratio over a long period of time, otherwise there may be
visible burn marks on the screen as two vertical lines.
Note: Under certain circumstances, condensation may occur on the inner side of the
cover glass, it's a natural phenomenon and will not affect the operation of the display.
This condensation will usually disappear after around 2 hours of normal operation.
• RP series does not offer image retention function, for more information, please refer to
installation guide. If a still image is required for a display, it is recommended to enable
Pixel Shift. See Adjust settings (VGA-only) on page 40 for more information.
• RP series does not support portrait use; portrait use may cause display damage. BenQ
warranty will not cover faulty usage.
Safety notice for remote control
• Do not put the remote control in the direct heat, humidity, and avoid fire.
• Do not drop the remote control.
• Do not expose the remote control to water or moisture. Failure to do so could result
in malfunction.
• Confirm there is no object between the remote control and the remote sensor of the
product.
• When the remote control will not be used for an extended period, remove the
batteries.
Battery safety notice
The use of the wrong type of batteries may cause chemical leaks or explosion. Please
note the following:
• Always ensure that the batteries are inserted with the positive and negative terminals in
the correct direction as shown in the battery compartment.
• Different types of batteries have different characteristics. Do not mix different types.
• Do not mix old and new batteries. Mixing old and new batteries will shorten battery life
or cause chemical leaks from the old batteries.
• When batteries fail to function, replace them immediately.
• Chemicals which leak from batteries may cause skin irritation. If any chemical matter
seeps out of the batteries, wipe it up immediately using a dry cloth, and replace the
batteries as soon as possible.
4
Important safety instructions
• Due to varying storage conditions, the battery life for the batteries included with your
product may be shortened. Replace them within 3 months or as soon as you can after
initial use.
• There may be local restrictions on the disposal or recycling of batteries. Consult your
local regulations or waste disposal provider.
BenQ ecoFACTS
BenQ has been dedicated to the design and development of greener product as part of
its aspiration to realize the ideal of the “Bringing Enjoyment 'N Quality to Life” corporate
vision with the ultimate goal to achieve a low-carbon society. Besides meeting
international regulatory requirement and standards pertaining to environmental
management, BenQ has spared no efforts in pushing our initiatives further to incorporate
life cycle design in the aspects of material selection, manufacturing, packaging,
transportation, using and disposal of the products. BenQ ecoFACTS label lists key ecofriendly design highlights of each product, hoping to ensure that consumers make
informed green choices at purchase. Check out BenQ's CSR Website at http://
csr.BenQ.com/ for more details on BenQ's environmental commitments and
achievements.
Package contents
5
Package contents
Open the sales package and check the contents. If any item is missing or damaged, please
contact your dealer immediately.
LCD display
Power cord x 4
D-Sub (15-pin)
cable x 1
Audio interface
cable
Quick start guide
USB cable x 1
AAA battery x 2
NFCPen x 2
Remote control
HDMI cable x 1
• The type of power cord supplied may differ from that illustrated depending on your region of
purchase.
• Before discarding the package, check that you haven't left any accessories inside the box.
• Dispose of packaging materials wisely. You can recycle the cardboard carton. Consider storing
the package (if possible) for future transport of the display.
• Do not leave plastic bags within reach of young children or babies.
6
Setting up the display
Setting up the display
Mounting the display
You can install the display on a vertical surface with a suitable wall mounting bracket or
on a horizontal surface with the optional desktop stands. Please pay attention to the
following notes during installation:
• This display should be installed by at least two adult persons. Attempting to install this
display by only one person may result in danger and injuries.
• Refer the installation to qualified technicians. Improper installation may cause the
display to fall or malfunction.
Installing the display on a wall
1. Place a clean, dry and lint-free cloth on a flat, horizontal and object-free surface.
Make sure that the size of the cloth is larger than the display.
2. Gently lay the display on the cloth with the LCD screen facing down.
3. Remove the desktop stands from the display if installed.
*Screw type: M8*25L
RP654K
PP
PP
PP
PP
0
*Screw type: M8*25L
RP704K
4. Identify the wall mounting screw
holes on the back of the display
as shown in the illustration.
[
P
P
:$//028176&5(:
0 /
*Screw type: M8*25L
*Screw type: M8*25L
RP860K
PP
PP
RP750K
:$//028176&5(:7+($5''(37+
0 /
PP
PP
Setting up the display
5. Install the wall mounting bracket
on the display and attach the
display to the wall according to
the mounting bracket’s
instructions. The length of the
screw should exceed the
thickness of the wall mounting
bracket by at least 25 mm. Make
sure that all screws are
tightened and secured properly.
(Recommended torque: 470 635N•cm). The mounting means
should be strong enough to bear
the weight of the display.
Thickness of
the wall
mounting
bracket
LCD display
• To maintain proper ventilation, keep at least 10 mm of
clear space from the back cover of the display to the
wall.
• Please consult a professional technician for wall mount
installations. The manufacturer accepts no liability for
installations not performed by a professional technician.
25 mm
(0.39")
10mm
(0.39")
7
8
Parts of the display and their functions
Parts of the display and their functions
Front panel
10
No.
Name
1
2
3
4
5
6
Description
1
Power
Tap to enter energy saving mode. Press and hold for 2
seconds or more to power off.
2
Home
Press to back to main screen.
3
Return
Press to return to previous level of menu.
4
Menu
Press to enter function menu.
5
Volume Down
Press to decrease volume.
6
Volume Up
Press to increase volume.
7
Media USB
IFP USB interface.
8
Mic
To receive sound.
9
Light Sensor
To detect if a source of light moves toward the sensor’s range.
10
Remote Control
Signal Receiver
Receive remote control signals. Do not obstruct the receiver.
11
NFC Function
NFC Sensor: NFC reader & writer.
Parts of the display and their functions
9
Input/output terminals
LAN
14
No.
Name
Description
Connect to the display devices with an HDMI input.
1
HDMI OUT
2
USB 2.0 / USB 3.0
3
HDMI IN
4
TOUCH
5
DP IN
Connect a video source to a display device.
6
AUDIO IN
External computer audio input.
7
VGA IN
Receive analog RGB signals from an external device (such as a
computer).
8
AV IN
Composite video and audio input.
9
COAX OUT
Coaxial output.
10
RS232
Serial interface, used for mutual transfer of data between devices.
11
AUDIO OUT
Output audio signals to an external device.
12
LAN
13
POWER SWITCH
14
AC IN
Connect USB devices such as USB keyboards, USB mice, and USB
flash drives.
High-definition multimedia interface signal input. Connect to PC
with an HDMI output, a set-top-box, or other video devices
capable of realizing touch function.
External computer touch signal input.When connecting external
computer, besides connecting external computer VGA and audio
signals, external computer's USB port needs to be connected to
the equipment. Under the condition that driver is installed,
external computer can be touch controlled through the equipment
(touch function is effective in VGA and HDMI channel by default)
LAN interface, connecting RJ45 terminals. This network port is
only used for the closed Android OS on this product.
Open and shut down AC power supply. Refer to Turning the
display on or off on page 21 for more information.
AC power input, connecting AC power supply. Refer to
Connecting power on page 20 for more information.
• USB2.0= 5V
500mA / USB3.0= 5V
900mA
•
: Direct Current / DC
•
: Alternating Current /AC
• The maximum length for the cables to be used with the USB slots are 5m (USB 2.0) and 3m
(USB 3.0).
10
Parts of the display and their functions
Remote control
3
Built-in computer Windows key.
4
Space
Built-in computer space key.
5
Alt+Tab
Built-in computer Alt+Tab key.
6
Alt+F4
Built-in computer program window close button.
7
Numeric buttons
Perform as numeric buttons.
8
Display
Show the current input source and information.
9
TV channel return key.
10
INPUT
Select the input source. Refer to Switching input
signals on page 26 for more information.
11
HOME
Android system main screen button.
1
Turn the display on or off.
12
Open or close the OSD menu.
13
2
Turn on or off the mute function.
MENU
Red button
Lock the keyboard and touch function.
14
Green button
Lock keypad.
15
Yellow button
Lock touch.
16
Blue button
Freeze screen.
Parts of the display and their functions
11

Direction key. Press for right selection.
21

Direction key. Press for downward selection.
22
23
ENTER
Confirms your selection or save changes.
24
Quickly start writing application (EZWrite). Select
writing pen quickly if the application is started.
25
Back
Return key.
26
PgUp
Built-in computer page (previous page).
27
PgDn
Built-in computer page (next page).
28
CH+/CH-
Channel switch key.
29
VOL+/VOL-
Volume switch key.
17
One key for blank screen.
30
F1 - F12
Built-in computer F1 - F12 function keys.
18
Backspace key.
19 
Direction key. Press for upward selection.
20 
Direction key. Press for left selection.
• Build-in computer is not available. All buttons related to computer are regarded as disabled in case of
no built-in computer.
• TV functions are not available.
12
Parts of the display and their functions
Using the remote control
Installing remote control batteries
1. Open the remote control battery compartment cover.
2. Insert the supplied batteries ensuring that
the positive and negative marked battery
terminals match the (+) and (-) marks in the
battery compartment.
The supplied batteries are provided for your
convenience so that you can operate the display
straight away. You should replace them as soon as
possible.
3. Refit the battery compartment cover.
Parts of the display and their functions
13
Remote control usage tips
• Point and aim the top front of the remote control directly at the display’s remote
control sensor window when you press the buttons.
• Do not let the remote control become wet or place it in humid environments (like
bathrooms).
• If the display’s remote control sensor window is exposed to direct sunlight or strong
light, the remote control may not operate properly. In this situation, change the light
source, readjust the angle of the display or operate the remote control from a location
closer to display’s remote control sensor window.
14
Connection
Connection
Connecting the VGA input
1. Connect the VGA IN jack on the display to the VGA output jack on a computer
using a D-Sub (15-pin) cable.
2. Connect the computer’s audio output jack to the AUDIO IN jack on the display
with a suitable audio cable.
3. To view images from this input, press the INPUT button on the remote control to
switch to respective input source.
Connecting the touch module
Connect the TOUCH (type B) jack on the display to the USB port of a computer using
the supplied USB cable. The touch module of the display supports easy Plug-and-Play
operation. There is no need to install additional drivers on the computer.
USB cable
HDMI
cable
DP
cable
D-Sub (15-pin)
Audio cable
cable
Computer
• Avoid blocking the touch screen frame (where sensors are located) when initiating the touch
module.
• It is highly recommended that you connect the display to the PC or laptop directly. Avoid
connecting the display to a face plate device which may cause failures in touch operations.
• If any ghost image occurs, please try to un-plug and then re-plug all USB cables. If the failure
image still exists, use another USB type B to A cable.
• TOUCH 2 port must be connected with HDMI 3, DP, or VGA IN.
Connection
15
Connecting the digital inputs
1. Connect the HDMI output jack of a computer or A/V device (such as a VCR or DVD
player) to the HDMI input jack on the display using an HDMI cable.
2. To view images from this input, press the INPUT button on the remote control to
switch to respective input source.
Computer
HDMI cable
DVD player
• The applicable cable is not supplied and should be purchased separately.
• The display provides a selection for the dual-monitor mode.
• TOUCH 1 port must be connected with HDMI 1 or HDMI 2.
16
Connection
Connecting the AV inputs
1. Connect the AV IN jack on the display to the output jack on an A/V device (such as a
VCR) using an appropriate video cable.
2. Connect the VCR’s audio output jacks to the AV IN jacks on the display using a
suitable audio cable.
3. To view images from this input, press the INPUT button on the remote control to
switch to respective input source.
Video Game Console
DVD player
Camcorder
AV
cable
VCR
Set Top Box
Satellite Receiver
The applicable cable is not supplied and should be purchased separately.
Connection
Connecting the coaxial output
To use coaxial out for acoustic applications:
1. Use coaxial cable to connect via COAX OUT to your audio equipment.
2. Plug in power cord, and switch power on.
Coaxial cable drive
Audio equipment
The applicable cable is not supplied and should be purchased separately.
17
18
Connection
Connecting the video output
For computer:
1. Use HDMI cable to connect from HDMI OUT to the respective jacks of the devices.
2. Plug in power cord, and switch power on.
3. Press
on the remote control to turn on the display.
HDMI IN
HDMI cable
HDMI OUT
Connection
19
Connecting to serial port
Directly connect the computer to RS232 ports on the input/output terminals.
RS-232C
cable
Computer
• The applicable cable is not supplied and should be purchased separately.
• This connection is applicable to straight-through RS-232C cable only.
• After using serial port line to connect central control equipment and machine, certain function
of the machine can be controlled via central control equipment, such as: machine on/off, and
adjustment of sound volume, etc.
20
Connection
Connecting power
Plug one end of the power cord into the Power jack on the display and the other end
into an appropriate power outlet (if the outlet is switched, turn on the switch).
AC IN
• The supplied power cord is suitable for use with 100-240V AC power only.
• The power cord and outlet illustrated may differ from the ones used in your region.
• Only use an appropriate power cord for your region. Never use a power cord which appears
damaged or frayed, or change the plug type on the power cord.
• Be aware of the power loading when you use extension cords or multiple outlet power boards.
• There are no user serviceable parts in this display. Never unscrew or remove any covers.
There are dangerous voltages inside the display. Turn off the power and unplug the power cord
if you intend to move the display.
• The illustration is for your reference only.
Basic operations
21
Basic operations
Turning the display on or off
1. Be sure to following the instruction of Connecting power on page 20.
2. Before turning on the display, make sure the Power switch is set to ON. The system
will enter standby mode.
Power
Switch
• To turn on the display, press the Power button on the control panel or on the
remote control.
• To turn off the display, press the Power button on the control panel or on the
remote control. The system will automatically enter standby mode.
IR Receiver
Power Button
The display’s standby mode still consumes power. To completely cut off power supply, set the
Power switch to OFF (O) and then disconnect the power cord from the power outlet.
Turning off the display by Quickoff
Tap Apps ( ) > Quickoff (
remote control.
) on the screen to turn off the display without using the
22
Basic operations
Initial setup
After you have connected the display to the power, you are ready to power on the
display. The first time you power on the display, you will be guided through a series of
setup screens. Follow the on-screen instructions or the steps below to start up your
display and complete the initial setup.
1. Turn on the display. Wait for the display to boot up with the BenQ screen. This may
take a moment.
2. Tap Next on the screen to begin. Follow the on-screen instructions to set up the
language, date and time, and network. Or your can skip some of these steps and
complete the setup later.
Account setting
Tap Account Setting (
) on the screen to set account.
General Settings
1. Under General Settings, you can change wallpaper and adjust volume and backlight.
Basic operations
23
2. Log in as Admin. Set Wakeup Without Password to on, and next time you don’t
need to enter password to unlock the display on wakeup.
3. Log in as Admin. Set Multi Account Mode to off to close the multi-account mode.
The maximum number of accounts available is 30.
24
Basic operations
Account Information
1. Under Account Information, you can change the password and headshot.
2. Set Login Without Password to on, and now you are free from logins.
3. Click Write to NFC Card, then a dialog window will pop up.
Contact BenQ dealer if you're interested in purchasing the NFC Card.
Basic operations
25
4. Follow the information by placing the NFC Card near the NFC Sensor on the front
panel. Now you can have access to NFC function.
Do not remove the NFC Card from the sensor area until you hear a beep sound and see a dialog
window indicating the process is completed.
User Management
Under User Management, you can manage users and add new users by clicking Add
User.
26
Basic operations
Switching input signals
To select an input signal do either one of the following:
• Press the INPUT button on the remote control.
• Press the Menu button on the front panel.
• Drag the General Setting menu up from the bottom-center of the screen.
The users can enable the Eye Care and PIR Sensor (Motion Sensor) function on the OSD
menu.
Eye Care solutions
Blue light with wavelengths under 455 nm could affect vision and age the eyes. Eye Care
solution is designed for eyesight protection: the display provides proprietary eye-care
technology with zero-flicker performance and ultra-low blue light emission, preventing
eyestrain, eye fatigue and macular degeneration caused by extended sessions in front of a
display. In addition, advanced anti-glare screen treatment minimizes distracting reflections
and glare for optimal productivity and comfort.
Suggestions for long-term use of the display:
• Rest your eyes for 10 minutes after 30 minutes of continuous use.
• For every 20 minutes of display viewing, look into the distance for 20 seconds.
• When your eyes get sore and strained, close your eyes for a minute and then roll your eyes in
all directions.
Downloading software
BenQ may periodically release software updates that may add functions or applications
associated with your display. To check if there is a software update available for your
device or to obtain the software license key, please visit http://DSdownload.BenQ.com.
Then enter the serial number (can be found on the sticker attached on the back of the
display) and click OK to access the Software download page.
Setting up the Internet connection
Your display must be connected to a network to conduct OTA updates or surf the
Internet.
To find the MAC address in Android OS, please go to Setting > Network > Status.
Basic operations
Network setting
1. On the home screen, select Apps (
)>Settings (
2. Go to Ethernet, set the switcher to On.
).
27
28
Basic operations
Wireless connection
You must use a wireless internet dongle in order to connect the display to the internet
wirelessly. Contact with the reseller if any question. After inserting a dongle to one of the
USB ports, follow the steps below:
1. Set Switcher to On to connect to a wireless network.
2. A list of available networks will show on the screen. Touch the network’s name to
connect to the network. The password is needed if it is your first time to use the
network.
3. Key in the password and press Connect. The device is now connected to the
WLAN.
Basic operations
29
Updating software
Whenever a new version of software is available, the system will automatically detect the
update and will prompt you to download it every time you turn on the display. If you
want to update the software, choose NETWORK UPDATE or USB UPDATE to
continue the update. Or your can skip this step and update the software later.
To manually update the software:
1. On the home screen, select Apps ( )>Settings (
2. Go to About device, and select System updates.
).
30
Basic operations
3. If there is an update available, the system will begin updating.
• Software update process may take some time to complete.
• During the update process, do not turn off the device or disconnect the Internet connection.
Any interruptions during the software update process may permanently damage your display.
Adjusting audio volume level
To adjust the audio volume level do either one of the following:
• Press VOL- / VOL+ on the remote control to adjust the volume.
• Press
/
on the front panel of the display.
• Use the volume bar on the General Setting menu. Refer to Switching input signals on
page 26 for more information.
Basic operations
31
Using the touch screen
You can use the optical touch screen to control your operating system. The touch screen
can emulate basic mouse functions and supports multi-touch functions for Windows 7/
8*. The following table shows a list of gestures you can use on the touch screen.
• Ensure that you have installed the USB cable on the display to a computer.
• *Multi-touch functions are only supported by Windows 10, Windows 8, Windows 7 - Home
Premium, Professional, Enterprise and Ultimate versions. For Windows XP, Windows Vista,
and Windows 7- Starter and Home Basic versions, multi-touch is not supported.
• Windows is a registered trademark of Microsoft Corporation in the United States and other
countries.
OS functions
Gesture actions
For Windows XP, Windows Vista, Windows 7, Windows 8.1, and Windows 10
Tap the screen once.
Click
Tap the screen twice.
Double-click
1. Press on the target.
2. Hold and wait for a blue ring to appear.
3. Release your finger.
Right-click
Drag one finger left or right.
Drag
32
Basic operations
OS functions
Gesture actions
For Windows Vista, Windows 7, Windows 8.1, and Windows 10
Drag one finger left or right.
Selection
Quickly drag your finger (Flick) in a desired direction.
Pan up / Pan down / Back /
Forward
Multi-touch functions
For Windows 7 - Home Premium, Professional, Enterprise and Ultimate versions
1. Press on the target.
2. Tap the screen with another finger.
3. Release the second finger.
Right-click
Drag one or two fingers up or down.
Scrolling
or
Move two fingers apart or toward each other.
Zoom
Basic operations
OS functions
33
Gesture actions
• Move two fingers in opposing directions.
• Use one finger to pivot around another.
Supported by specific
applications
Tap two fingers simultaneously.
The target should be the midpoint between the fingers.
Supported by specific
applications
For Windows XP, Windows Vista and Windows 7
Press and hold for 4 seconds.
Wakeup from Windows
sleep mode (S3)
Gesture
Description
For Windows 8
Press and hold to learn
This touch interaction causes detailed information or teaching
visuals (for example, a tooltip or context menu) to be displayed
without a commitment to an action. Anything displayed this way
should not prevent users from panning if they begin sliding their
finger.
Tap for primary action
Tapping on an element invokes its primary action, for instance
launching an application or executing a command.
34
Basic operations
Gesture
Description
Slide to pan
Slide is primarily used for panning interactions but can also be
used for moving, drawing or writing. Slide can also be used to
target small, densely packed elements by scrubbing (sliding the
finger over related objects such as radio buttons).
Swipe to select, command, and move
Sliding the finger a short distance, perpendicular to the panning
direction, selects objects in a list or grid (ListView and
GridLayout controls). Display the AppBar with relevant
commands when objects are selected.
Pinch and stretch to zoom
While the pinch and stretch gestures are commonly used for
resizing, they also enable jumping to the beginning, end, or
anywhere within content with Semantic Zoom. A
SemanticZoom control provides a zoomed out view for showing
groups of items and quick ways to dive back into them.
Turn to rotate
Rotating with two or more fingers causes an object to rotate.
Basic operations
35
Important instructions for using the touch screen
Please clean the frame when there is sign of malfunction on the touch screen.
• Before you clean the screen, make sure the display is turned off, and unplug the power
cord.
• Remove dust or dirt from the screen and the infrared plastic filter periodically. It is
suggested using a small amount of alcohol to clean the infrared plastic filter.
• To avoid damage to the screen, never use any type of abrasive materials to wipe the
screen.
• Use a neutral detergent to clean the touch screen. Avoid using detergents with erosive
substance, such as banana oil or ammonia.
• Moisten a clean soft, lint-free cloth with a neutral detergent and then clean the touch
screen.
• Do not spray a detergent on the screen surface or the body directly. It may result in a
short circuit to the touch screen.
• Keep the touch screen out of direct sunlight or spotlights.
36
Menu operations
Menu operations
One touch menu operation
Drag the General Setting menu up from the bottom-center of the screen, as shown
below, to enter the General Setting menu.
Settings menu
Input settings
Press INPUT on the remote control, Menu on the front panel. or drag from the bottom
middle to the center of the screen to enter the General Setting menu.
• Press /// on the remote control and press ENTER on the remote control to
confirm, or directly click a desired input source.
• Press BACK on the remote control or click a blank area outside the menu to exit the
menu.
• You can enable the Eye Care function on the OSD menu. Eye Care switches the
display low blue light mode and activates the flicker free function.
• Use the volume bar to adjust the volume for the display.
• Use the brightness bar to adjust the brightness for the display.
Menu operations
37
PIR Sensor (Motion Sensor)
• You can enable the PIR Sensor function on the OSD menu. PIR Sensor allows you
to sense motion, often used to detect if a human has moved in or out of the sensor’s
range.
• The display automatically turns on Eye Care and dims the brightness of the screen
when a human is walking in front of the sensor.
The performance of PIR Sensor would be limited by the environment and objects around.
Audio settings
Click
on the General Setting menu to enter the Audio menu.
• Press /// on the remote control and press ENTER on the remote control to
confirm or directly click an item.
• Press BACK on the remote control or click a blank area outside the menu to exit the
menu.
Menu
Volume
Bass
Treble
Balance
Sound
Environment
Description
Drag the knob to adjust the volume.
Drag the knob to adjust the bass.
Drag the knob to adjust the treble.
Drag the knob to adjust the balance.
Touch a preset sound environment. Options are Standard,
Meeting, Class, or Custom.
• Press MUTE on the remote control or directly click
to enable or disable Mute.
38
Menu operations
Screen settings
Click
on the General Setting menu to enter the Screen menu.
• Press /// on the remote control and press ENTER on the remote control to
confirm or directly click an item.
• Press BACK on the remote control or click a blank area outside the menu to exit the
menu.
• Press/ 4 on the remote control and press ENTER to adjust image.
Menu
Description
Aspect ratio
• click
Press/on the remote control or click an aspect ratio.
Options are 4:3, 16:9, or PTP.
to enable or disable AutoLight and SaveEnergy.
• AutoLight detects the ambient light of your room and automatically adjust the screen
brightness.
• SaveEnergy reduces the screen brightness of the display to save power.
• The display automatically enters energy saving mode when no one is detected within
the sensor’s range.
• The display automatically turns off when no one is detected within the sensor’s range
for a long period of time.
Menu operations
39
Display settings
Click
on the General Setting menu to enter the Display menu.
• Press /// on the remote control and press ENTER on the remote control to
confirm or directly click an item.
• Press BACK on the remote control or click a blank area outside the menu to exit the
menu.
Menu
Description
Brightness
Press VOL+ / VOL- on the remote control or drag the knob to
adjust the brightness.
Press VOL+ / VOL- on the remote control or drag the knob to
adjust the contrast.
Press VOL+ / VOL- on the remote control or drag the knob to
adjust the hue.
Press VOL+ / VOL- on the remote control or drag the knob to
adjust the sharpness.
Press VOL+ / VOL- on the remote control or click a picture
mode. Options are Standard, Bright, Soft, and Custom.
Press VOL+ / VOL- on the remote control or click a preset
color temperature for the image. Options are Standard, Cold,
or Classroom.
Contrast
Hue
Sharpness
Picture Mode
Color Temp.
There is no Hue and Sharpness for HDMI and VGA settings.
40
Menu operations
Adjust settings (VGA-only)
Use the H Position, V Position, Clock, and Phase functions to manually adjust the
image.
Menu
Description
H Position
V Position
Press to move the screen to the left or right.
Press ENTER on the remote control or click the switch to lock
or unlock the remote control IR sensor on the front panel of the
display.
More settings
Click
on the General Setting menu to enter the Settings menu.
• Press /// on the remote control and press ENTER on the remote control to
confirm or directly click an item.
• Press BACK on the remote control or click a blank area outside the menu to exit the
menu.
Menu
Description
Key Lock
Press ENTER on the remote control or click the switch to lock
or unlock the buttons on the front panel of the display.
Menu operations
41
Press ENTER on the remote control or click the switch to lock
or unlock the remote control IR sensor on the front panel of the
display.
Pixel Shift
Press ENTER on the remote control or click the icon to set a
pixel shift preventing from image retention.
Power Schedule Press ENTER on the remote control or click the icon to set a
power schedule.
IR Lock
• The Key Lock and IR Lock functions cannot be enabled at the same time.
• For image retention, please see Notes on the LCD panel of this display on page 2 for more
information.
42
Menu operations
System settings
On the home screen, click Apps (
)>Settings (
) to enter system settings.
• Press BACK on the remote control or click a blank area outside the menu to exit the
menu.
Options
Description
Click to set Wi-Fi. Refer to Wireless connection on page 28 for
more information.
Ethernet
Click to set Ethernet. You can see the Internet connection
information here. Refer to Network setting on page 27 for more
information.
More
Click to access more functions.
SAMBA Service Click to retrieve file for clients using the SMB/CIFS (Server
Message Block/Common Internet File System) protocol. You can
share the folders in IFPs or in devices within the same domain
(e.g. PCs or NBs). To download data in IFPs to PCs, establish a
connection through the IP address. You can set a password for
the account for account security.
Display
Click to set visual preferences on Font size and Wallpaper.
Storage
Click to show empty and occupied space.
Apps
Click to view memory consumption of apps in Android.
Security
Click to access the advanced system security settings.
Accounts
Click to manage the email account. You can add new accounts
and delete existing accounts here.
Wi-Fi
Menu operations
Language &
input
Startup and
shutdown
Input Setting
Other Setting
Date & time
About device
43
Click to set Language and Keyboard & Input Methods in
Android.
Click to set the Startup channel, Built-in PC startup
option, Standby after startup, and Timer switch. Refer to
Startup and shutdown on page 45 for more information.
Click to change the name of input sources.
Click to open and close the floating tool.
Click to set date, time, and their formats in Android.
Click to view system information in Android.
The amount of available storage space for the user varies according to the amount of pre-installed
apps and images occupying the total storage space.
Proxy setting
• Click Proxy Auto-Config under Proxy.
• Start PAC (Proxy Auto-Config) setting web address to bring in the PAC-File.
44
Menu operations
• Click Manual under Proxy.
Options
Description
Proxy hostname Enter the proxy server name.
Proxy port
Enter the using channel.
Bypass proxy for For local server address only.
Menu operations
Startup and shutdown
• Click Startup and shutdown on the Settings menu. For Startup channel, you
can choose Last shutdown channel or Default startup channel.
• Under Default startup channel, you can choose from a variety of channel types.
45
46
Menu operations
• For Built-in PC startup option, (1) open the OSD menu, select PC, and start PC
built-in. (2) PC Built-in is set to start up automatically when the IFP boots.
• For Timer switch, reminders include boot time and off time. Schedules can be made
by choosing the days of the week.
Android system interface
47
Android system interface
Note that this is a closed Android OS. Download and use of unauthorized apps on this system
are not available.
Main interface
The display launches the Android main interface by default.
To navigate the Android main interface:
• Press / on the remote control to select icons at the bottom and press ENTER to
execute the program, or directly tap the icon.
• Press HOME on the remote control or Home button on the front panel to return to
the main interface.
• Press INPUT on the remote control or drag the General Setting menu up from the
bottom-center of the screen to enter the General Setting menu to select an input.
48
Android system interface
Floating Annotation Toolbar
The Floating Annotation Toolbar is a convenient function that allows you to quickly write
or create annotations on any screen that the display is showing. Under any input source
or in the Android interface, touch and hold two fingers spaced about 20 – 50 mm apart
on the screen for more than two seconds to launch the Floating Annotation Toolbar
menu as shown below.
Icon
Function
Description
Close and Move
Long press this button to drag and move the Floating
Annotation Toolbar around. You can also click the button
to close the floating toolbar and clear all the brushes.
Click to start EZWrite 4.0.
Whiteboard
Annotate
Clear All
Click to switch the color of the brush. Color options are
blue, red, green, and black.
Click to erase all annotations on the screen.
You may also quickly erase any annotations made by wiping any
writing or drawings on the touchscreen using a balled-up fist.
File Folder
Click to open the files.
Screenshot
Click to take a screenshot of the entire screen, including
the handwriting.
Print Screen
Click to take a screenshot of the entire screen and print
it.
Android system interface
49
EZFinder
EZFinder helps users browse for files in stored in the internal storage of the Android
system or external storage connected to the display.
1.
2.
5. 6.
3.
7.
8.
Item
Function
1
Storage device
2
3
4
5
6
7
8
4.
9.
10.
11.
12.
Description
Click to select either internal or external storage to
browse.
Return
Click to return to the previous folder.
File type filter
Click to highlight the desired file type to display.
Search
Click to search for files in the storage device.
Exit
Click to exit EZFinder.
Sort
Click to sort the files shown in EZFinder. Sorting options
include Name, Type, Size, and Time.
Thumbnail/List Click to view files either in thumbnail or list view.
Select/Add Folder Click to select multiple files or add a folder.
When the Select button is clicked it will become a Cancel
button, and the Add Folder button will become a Select All
button.
9
File operation
Perform operations such as copy/paste/cut/delete/
rename.
The file operation buttons will only appear when a file is
selected.
10
Send
Click to quick send a selected file to another storage
device.
50
Android system interface
11
Main display area Displays files of corresponding type stored in the
selected storage device. Click to select a file
File preview
Displays a preview of the selected file along with file
details
12
Multimedia files such as images, audio files, and videos can be played by directly tapping
on the file icon.
Image
Select an image file you want to show on the display and perform any of the functions
shown on the screen.
Plying Setting
animation effect
playing interval ti..
Set Wallpaper
Icon
Function
Close the current playback.
Magnify the current image.
Shrink the current image.
Play the previous image.
Play/pause the current playback.
Play the next image.
Rotate the current image counter-clockwise.
Rotate the current image clockwise.
Set the animation effect and playing interval for images being played, and set
the current image as the wallpaper.
Supported image format (max resolution):
• JPEG (base-line up to 8K x 8K, progressive up to 4K x 4K)
• PNG (8K x 8K)
• BMP (8K x 8K)
• GIF (4K x 4K)
Android system interface
Audio
Select an audio file you want to play and perform any of the functions shown on the
screen.
Icon
Function
Repeatedly play audio files in the playlist.
Repeatedly play a single audio file in the playlist.
Play the previous audio file.
Play/pause the current playback.
Play the next audio file.
Check audio files in the playlist.
Supported audio format (codec):
• wma (WMA/WMAPro: 128Kbps~320Kbps, 8KHz~48KHz sampling rate)
• mp3 (MPEG Layer 3: 32Kbps~320Kbps, 32KHz~48KHz sampling rate)
• wav (PCM: Max 320Kbps, Max 48kHz sampling rate / ADPCM: 384Kbps, 8KHz ~ 48Khz
sampling rate)
• m4a (ACC: 24kbps ~ 384kbps, 16KHz~48KHz sampling rate)
• ogg (Vorbis: Max 320Kbps, 8KHz~48KHz sampling rate)
51
52
Android system interface
Video
Select a video file you want to play on the display and perform any of the functions shown
on the screen.
Icon
Function
Fast rewind the current video.
Play/pause the current playback.
Fast forward the current video.
Supported video format (codec) up to 4K resolution:
• 3gp (H.264 MP, HP@Level 4.1, H263, MPEG-4 SP@L0-3, ASP@L0-5)
• avi (MPEG-1, MPEG-2 MP@HL, MPEG-4 SP@L0-3, ASP@L0-5, H.264, MP, HP@Level 4.1,
H263, VP6, MJPEG)
• mkv (VP9, H.265)
• mov (MPEG-4 SP@L0-3, ASP@L0-5, MJPEG, H.264 MP, HP@Level 4.1, H265)
• mp4 (MPEG-4 SP@L0-3, ASP@L0-5, H.264 MP, HP@Level 4.1, H265)
• mpg, mpeg (MPEG-1, MPEG-2 MP@HL, H.264 MP, HP@Level 4.1)
• ts (MPEG-2 MP@HL, MPEG-4 SP@L0-3,ASP@L0-5, H.264 MP, HP@Level 4.1, VC1 AP, H265)
Android system interface
53
Browser
When connected to a network, click on the browser icon to surf the Internet. Click on
the symbol X in the upper left corner to close it.
Menu
Menu is the shortcut to settings menu. Refer to Settings menu on page 36 for details.
54
Apps
APPS
• Other than preset apps located at the bottom of the screen, additional apps will be
displayed at the top of the screen when the App icon is clicked.
• For more information about Quickoff, please see Turning off the display by Quickoff
on page 21.
BenQ Suggest
Tap
to launch BenQ Suggest. With this application, you can view apps suggested
by BenQ for download.
Tap the category on the left panel to browse the suggested apps. Tap an app from the
selected category to view a basic description of the app.
Function
Search (
)
Description
Tap to search for an app.
Working with Android OS
Education (
Corporation (
Exit (
)
)
)
55
Tap to show the suggested apps in the Education
category.
Tap to show the suggested apps in the Corporation
category.
Tap to close BenQ Suggest.
InstaQShare
Tap
to launch InstaQShare. With this application, you can mirror the display's
screen on your smartphone or tablet for hands-on annotation, mirror the screen of your
smartphone or tablet on the display, or transform your smartphone or tablet into a
remote control for the display.
Before launching the application, make sure your display is properly connected to lnternet.
To use InstaQShare:
1. Make sure your mobile device (such as smartphone or tablet) and the display are
connected to the same network.
2. Scan the QR code to download and install the InstaQShare app on your mobile
device.
3. Open the InstaQShare app on your mobile device, and then click the
InstaQShare ID name that you want to connect to.
4. Enter the password shown on the upper right corner of the display.
5. Once the mobile device has successfully connected to the display, a confirmation
message will appear on the display. Tap Allow on the display to confirm the
connection.
6. Once connected you can:
- Mirror the display's screen on your mobile device, by tapping Screen Mirroring
on your mobile device.
56
Apps
- Mirror the device’s screen on the display, by tapping
on your mobile device.
- Operate the display by using your mobile device as a remote control.
Once connected, any operations on the display or mobile device will also show up on your
mobile device and display.
You can also tap Setting ( ) in the lower right corner of the display to modify the
settings for InstaQShare, such as the InstaQShare ID name, password, or mirroring
confirmation message.
InstaQPrint
Tap
to launch InstaQPrint. With this application, you can print a file or website
image using a Wi-Fi or remote printer.
• Before launching the application, make sure your display is properly connected to lnternet.
• For the list of supported printers, see https://printhand.com/list_of_supported_printers.php.
1. Tap the option on the left panel and browse and select the desired file, photo, page,
or image you want to print.
2. Tap Manage Printers to choose which printer that you want to use.
3. To select a printer:
Working with Android OS
57
• Tap an option from the list of available printers on the left panel.
• Tap Scan for Wi-Fi Printers to search for printers automatically.
• Tap Manual Setup to add a new printer manually.
WPS Office
Tap
to launch WPS Office. With this application, you can open document files
including PDFs as well as Microsoft Word, PowerPoint and Excel documents.
To edit a file with WPS Office:
1. Tap Open (
) on the left panel to browse and open a file located in either the display’s internal memory, an external storage device, or cloud storage.
2. Tap the function menu on the top panel to access the file format's various functions.
The description below is for a Powerpoint file, the function menus for other file formats will vary.
58
Apps
Function
Description
File
View
Play
Edit
Insert
Transitions
Pen
Tap to open, save, share, print, and manage your presentations.
Tap to change or edit the presentation views.
Tap to start or set up a slide show.
Tap to edit the content or format of the slides.
Tap to insert tables, pictures, charts, comments, video, or audio.
Tap to apply or adjust the timing of a transition.
Tap to write, draw, paint or sketch to the slides.
Play (
Tap to start a slide show.
)
Save As (
)
Tap to save the presentation file on either the display’s internal
memory, an external storage device, or cloud storage.
Undo (
)
Tap to undo an action.
Redo (
)
Tap to redo the last action.
Close (
)
Tap to close the presentation file.
Back (
)
Tap to return to the previous page.
Next (
)
Tap to go to the next page.
Exit (
)
Tap to exit WPS Office.
Supported Office versions and file formats
Supported Office versions: 97 / 2000 / XP/ 2003 / 2007 / 2010
Supported Office software formats:
Office Software
Word
Excel
PowerPoint
Supported File Formats
wps / wpt / doc / docx / dot / dotx / txt / log / irc / c / cpp /
h / asm / s / java / asp / bat / bas / prg / cmd
et / ett / xls / xlsx / xlt / xltx / csv / xlsm / xltm
ppt / pptx
Working with Android OS
59
Keeper
Tap
to launch Keeper. With this application, you can optimize the system's
performance by tidying up file systems. Tap One Key Optimize to optimize memory.
You can also tap Memory Clean and Garbage Clean to clean up unwanted files.
Screen Push
Tap
to launch Screen Push. With this application, you can duplicate your screen
on multiple IFPs by connecting your IFP with other IFPs in the same LAN.
1. Swipe to unlock Open Screen Push and Accept Push Automatically.
2. Connected device will be shown on the screen.
3. Your screen will be duplicated to other IFPs in the same LAN.
60
Apps
Maths Tutor
Maths Tutor provides simple, interactive and informative content with full curriculum
alignment for teachers to enhance the learning experience.
• Tap
to launch Maths Tutor.
• Not simply game-based, Maths Tutor provides a complete solution for users to learn,
practice and assess important numeracy skills.
Working with Android OS
All topics in the app include a section for users to track their progress and assess their level of
understanding.
• You can also use your mobile device to scan the QR code to join the app. Make sure
your mobile device is in the same LAN with the IFP.
Email
• Tap
to launch Email.
• To use Email, set up an account first. Type your Email address and click NEXT.
• After you've signed up, you will receive a verification email.
61
62
Apps
• After you respond to the Email verification, you can begin writing email.
Side Tool Bar
Side Tool Bar gives you access to a number of tools to help you work with your display.
Function
Return (
Home (
Description
Tap to return to previous operation interface.
)
Tap to return to Home interface.
)
Shortcut (
EZWrite 4.0 (
Tap to pop up Shortcut menu.
)
)
Tap to enter EZWrite 4.0 software.
Working with Android OS
Color (
Tap to change pen colors.
)
SpotLight (
Tap to open SpotLight.
)
CountDown (
StopWatch (
AirClass (
63
)
)
)
Tap to open CountDown function.
Tap to open StopWatch function.
Tap to open AirClass function.
Zoom
Zoom is a video-conferencing app that is installed in the display by default. It allows you
to conveniently conduct video conference meetings with any other Zoom users.
For free plan users of Zoom (
), please visit https://zoomnow.tw/live/?benq to upgrade your
plan to a paid plan. Read more information on the website.
1. On the home screen, select Apps ( )>Zoom ( )
2. Select Sign In if you want to create a new meeting, select Join a Meeting if you
want to join an already created meeting.
- After signing in, create a meeting ID which will be the meeting ID other users will
enter to join the meeting.
- If joining a meeting, enter the meeting ID provided by the creator of the meeting in
the Join a Meeting page.
64
Product information
Product information
Specifications
Item
Light source
LCD panel
Pixel pitch (mm)
RP654K: 0.372*0.372
RP704K: 0.40075*0.40075
RP750K: 0.429*0.429
RP860K: 0.4935*0.4935
Native resolution
(pixels)
3840*2160
Response time (ms)
(typical)
Panel Bit
Technology
Touch Method
Resolution
RP654K: 350 (typ)
RP704K/ RP750K/ RP860K: 330 (typ)
RP654K/ RP750K/ RP860K: 1200:1
RP704K: 4000:1
8 (typ)
Dithering 10 bit
Infrared Technology
Finger & Stylus
32767*32767
Capacity
10 points writing/ 20 points touching (varies from
operating systems and applications)
Accuracy
+/- 2mm over 90% of touchable area
Touch Output
Operating System
Tempered glass
Thickness (mm)
Computer
Input
DLED
Panel size
Contrast ratio (typical)
Panel glass
RP654K / RP704K /RP750K / RP860K
RP654K: 65"; RP704K: 70"
RP750K: 75"; RP860K: 86"
Brightness (cd/m2)
(typical)
Touch
Specifications
USB type B x 2
Windows/ Linux/ Mac/ Android/ Chrome
(touch function varies from releases)
AG 80 Coating
4
VGA (D-Sub 15-pin) x 1
Video
Composite Video (3-in-1 connector) x 1,
HDMI IN 1.4 x 2, HDMI IN 2.0 x 1, HDMI OUT x 1
Audio
Line-in (3.5 mm jack) x 1 along with 1 VGA input,
Composite Audio L/R x 1
USB
Type A x 6 (one onboard USB 3.0)
Control
TV Tuner
RS-232C (D-Sub 9-pin) x 1
NO
Product information
Output
Computer
NO
Video
NO
Audio
Earphone out X1, COAX x 1
External speaker out
(L/R)
Audio
Audio W (Amp)
Internal speaker
Supply
Power
Consumption Max.
RP654K: 350W (without PC)
RP704K: 400W
RP750K: 450W (without PC)
RP860K: 530W (without PC)
Operating Temperature
0 - 40oC
Storage Temperature
Display Orientation
Weight (kg)
Dimensions (W x H x
D) (mm)
Bezel Dimension - T/B/
L/R (mm)
Feature
YES
100 - 240V AC, 50 - 60 Hz
<0.5W
Storage Humidity
Mechanical
16W x 2
Consumption Standby
Operating Humidity
Environment
NO
10 - 90% (without condensation)
-10 - 60oC
10 - 90% (without condensation)
Landscape Only
RP654K: 49/61 (without packing/ with packing)
RP704K: 58/71 (without packing/ with packing)
RP750K: 64/80 (without packing/ with packing)
RP860K: 81/108 (without packing/ with packing)
RP654K: 1521*967*128/ 1720*280*1113
(without packing/ with packing)
RP704K: 1638*1034*128/ 1840*280*1160
(without packing/ with packing)
RP750K: 1762*1086*130/ 1913*280*1225
(without packing/ with packing)
RP860K: 1988*1230*129/ 2211*280*1420
(without packing/ with packing)
34/ 104/ 34/ 34 mm (+/-1.5mm)
Image setting
YES
Source/Volume Control
YES
Sharpness
enhancement
NO
Adaptive Contrast
NO
10-bit color processing
YES
Customized Classroom
Mode
YES
Blank screen
YES
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66
Product information
Specifications and functions are subject to change without notice.
Item
CPU
System
System
Memory
Storage
OS
RP654K / RP704K /RP750K / RP860K
A53 dual core / 1.2GHz
2GB
16 GB
Android 5.1.1
This Android 5.1.1 operating system is not standard Android, so access to Google Play™ is not
available. APK cannot be installed in the default location unless given permission by the
management units. Contact your BenQ dealer for the required support for management
permission. Without management permission, installing function won’t work. There is no
guarantee that the self-installed APK can function normally.
Product information
67
Dimensions (RP654K)
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Unit: mm
68
Product information
Dimensions (RP704K)
:$//028176&5(:
0 /
Unit: mm
Product information
69
Dimensions (RP750K)
[
0
PP
Unit: mm
Product information
70
Dimensions (RP860K)
:$//028176&5(:7+($5''(37+
0 /
Unit: mm
Product information
Supported input signal resolution
Resolution
640 x 480 @ 60Hz
640 x 480 @ 67Hz
640 x 480 @ 72Hz
640 x 480 @ 75Hz
720 x 400 @ 70Hz
800 x 600 @ 60Hz
800 x 600 @ 75Hz
832 x 624 @ 75Hz
1024 x 768 @ 60Hz
1024 x 768 @ 75Hz
1152 x 870 @ 75Hz
1280 x 720 @ 60Hz
1280 x 768 @ 60Hz
1280 x 800 @ 60Hz
1280 x 800 @ 60Hz
1280 x 960 @ 60Hz
1280 x 1024 @ 60Hz
1360 x 768 @ 60Hz
1366 x 768 @ 60Hz
1400 x 1050 @ 60Hz
1440 x 900 @ 60Hz
1600 x 1200 @ 60Hz
1680 x 1050 @ 60Hz
1600 x 1050 @ 60Hz
1920 x 1080 @ 50Hz
1920 x 1080 @ 60Hz
3840 x 2160 @ 30Hz
3840 x 2160 @ 50Hz
3840 x 2160 @ 60Hz
NTSC-M
NTSC-J
PAL-BDGHI
Input source
AV
VGA
Display Port
HDMI 1.4
HDMI 2.0
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72
Product information
480i (60Hz)
480p (60Hz)
576i (50Hz)
576p (50Hz)
720p (25Hz)
720p (30Hz)
720p (50Hz)
720p (60Hz)
1080i (50Hz)
1080i (60Hz)
1080p (24Hz)
1080p (25Hz)
1080p (30Hz)
1080p (24Psf)
1080p (25Psf)
1080p (50Hz)
1080p (60Hz)
•
: supported
• Vacant: not supported
Troubleshooting
Troubleshooting
Problem
No picture
No sound
The computer input
image looks strange
The control panel
buttons do not work
Solution
Check the following:
• Is the display turned on? Check the power indicator of the
display.
• Is the signal source device turned on? Turn on the device
and try again.
• Are there any loose cable connections? Make sure that all
cables are connected firmly.
• Have you chosen an unsupported output resolution on
the computer? Refer to Supported input signal resolution
on page 71 to select a supported resolution and try again.
• Have you chosen an unsupported output resolution on
the DVD or Blu-ray disc player? Refer to Supported input
signal resolution on page 71 to select a supported
resolution and try again.
Check the following:
• Have you turned on the mute function on the display or
the input source device? Turn off the mute function or
increase the audio volume level and try again.
• Are there any loose cable connections? Make sure that all
cables are connected firmly.
• Have you chosen an unsupported output resolution on
the computer? Refer to Supported input signal resolution
on page 71 to select a supported resolution and try again.
• Use the Auto function (VGA only) to let the display
automatically optimize the display of computer image.
• If the result of the Auto function is not satisfactory, use
the Phase, H Position and V Position functions to
manually adjust the image.
Have you locked the control panel buttons? Unlock the
buttons and try again.
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74
Troubleshooting
The remote control does • Have you locked the remote control function? Unlock the
not work
function and try again.
• Check for incorrect battery orientation.
• Check for dead batteries.
• Check your distance and angle from the display.
• Check whether remote control is properly being pointed
at the display’s remote control sensor window.
• Check for any obstacle between the remote control and
the remote control sensor window.
• Check that the remote control sensor window is not
under strong fluorescent lighting, or in direct sunlight.
• Check for any devices (computer or personal digital
assistant, PDA) nearby that transmit infrared signals which
may cause interference to signal transmission between the
remote control and the display. Turn off the infrared
function of these devices.
Remote control failure
• Check whether there are other objects between remote
control and television remote control receiving window,
thus leading to failure of remote control.
• Check whether the battery electrode in the remote
control is correct.
• Check whether remote control needs to replace battery.
Machine automatically
• Whether set sleep or not.
shutdown
• Check whether there is sudden power outage.
• Check whether there is no signal automatic shutdown.
Signal out of range
• Check whether display is set correctly.
• Check whether resolution is the best resolution.
• Adjust line and field synchronization in menu.
Background has vertical
• Select automatic correction in menu.
lines or streaks
• Adjust clock and phase position in menu.
Image lack of color, color • Check whether VGA is not well connected or has quality
is incorrect
problem.
• Adjust chromaticity and brightness or contrast in menu.
Display format that is not • Select automatic correction in menu.
supported.
• Adjust clock and phase position in menu.
Touch function invalid
• Check whether touch driver is installed and started.
• Check whether the size of article touched is comparable
with finger.
Touch positioning not
• Check whether driver is properly installed and make
correct
correction.
• Check whether touch pen is facing the screen.
Troubleshooting
No picture and no sound • Check whether the machine is started state.
• Check whether signal wire is well plugged, whether
INPUT is corresponding to it.
• If in internal computer mode, check whether internal
computer is started.
With horizontal or
• Check whether signal wire is well connected.
vertical stripes or image • Check whether other electronic equipment or power
dithering
tools are placed around the machine.
No color, color is weak
• Adjust chromaticity and brightness or contrast in menu.
or image is weak
• Check whether signal wire is well connected.
With image but without • Check whether mute button is pressed for mute.
sound
• Press VOL+/VOL- to adjust volume.
• Check whether audio line is connected correctly.
Only one speaker has
• Adjust sound balance in menu.
sound
• Check whether computer sound control panel only sets
up one sound channel.
• Check whether audio line is connected correctly.
VGA output without
Check whether connect external device with headphone
sound
cable.
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