Service & Warranty Information How to Get Service Under the Terms of the Limited One-Year Warranty When you suspect an item is defective, please check the operator's manual for standard operation and troubleshooting techniques that may correct the problem. Additional information may be found on the M.T.H. Website. Should you still require service, follow the instructions below to obtain warranty service. First, e-mail, write, call or fax M.T.H. Electric Trains or a M.T.H. Authorized Service Center (ASC) in your area to obtain Repair Authorization. You can find the list of ASCs on the M.T.H. Website, www.mth-railking.com. Authorized Service Centers are required to make warranty repairs on items sold only from that store; all other repairs may-- or may not be done at the store's own discretion. If you did not purchase the item directly from the ASC, you will need to select a National Authorized Service Center (NASC) or contact M.T.H. Electric Trains directly. NASC Dealers are compensated by M.T.H. to perform warranty service for any customer whose repair qualifies for warranty service. A list of NASC retailers can be located on the M.T.H. Website or by calling 410381-2580. Should the warranty no longer apply, you may choose either an ASC or NASC retailer to service your M.T.H. Product. A reasonable service fee will be charged. CAUTION: Make sure the product is packed in its original factory packaging including its foam and plastic wrapping material to prevent damage to the merchandise. There is no need to return the entire set if only one of the components is in need of repair unless otherwise instructed by the Service Center. The shipment must be prepaid and we recommend that it be insured. A cover letter including your name, address, daytime phone number, e-mail address (if available), Return Authorization number (if required by the service center, a copy of your sales receipt and a full description of the problem must be included to facilitate the repairs. Please include the description regardless of whether you discussed the problem with a service technician when contacting the Service Center for your Return Authorization. Please make sure you have followed the instructions carefully before returning any merchandise for service. Authorized M.T.H. Service Centers are independently owned and operated and are not agents or representatives of M.T.H. Electric Trains. M.T.H. assumes no responsibility, financial or otherwise, for material left in their possession, or work done, by privately owned M.T.H. Authorized Service Centers. If you need assistance at any time email MTH Service at firstname.lastname@example.org, or call 410 381-2580. Limited One-Year Warranty All M.T.H. products purchased from an Authorized M.T.H. Retailer are covered by this warranty. See our Website to identify an Authorized M.T.H. Retailer near you. M.T.H. products are warrantied for one year from the date of purchase against defects in material or workmanship, excluding wear items such as light bulbs, pick-up rollers, batteries, smoke unit wicks, and traction tires. We will replace or credit (at our option) any defective item with a manufactured suggested retail price of $279.95 or less (excluding all motive power and electronic items), if the item is returned to an M.T.H. Authorized Service Center (ASC) or M.T.H. National Authorized Service Center (NASC) within one year of the original date of purchase. For any item with an MSRP greater than $279.95 (including all motive power and electronics), We will repair, replace or credit (at our option) the defective item without charge for the parts or labor, if the item is returned to an M.T.H. Authorized Service Center (ASC) or M.T.H. National Authorized Service Center (NASC) within one year of the original date of purchase. This warranty does not cover damages caused by improper care, handling, or use. Transportation costs incurred by the customer to ship the product for warranty service are not covered under this warranty. Items sent for repair must be accompanied by a return authorization number, a description of the problem, and a copy of the original sales receipt from an Authorized M.T.H. Retailer stating the date of purchase. If you are sending this product to an Authorized Service Center, contact that Center for their return authorization. Bobber Caboose The RailKing Bobber Caboose is the perfect addition to any 0 Gauge layout. Constructed from sturdy ABS plastic, the caboose boasts an attractive paint scheme and has been designed for years of operation. This caboose comes fully assembled, decorated, and ready to use right out of the box. Simply place it on the track and couple it to a train. It features an illuminated interior that is controlled from the track power. Follow the easy instructions in this booklet to change the lights of your caboose. This warranty gives you specific legal rights, and you may have other rights that vary from state to state. Specific questions regarding the warranty may be forwarded to M.T.H. directly. Service Department M.T.H. Electric Trains 7020 Columbia Gateway Drive Columbia MD 21046-1532 410-381-2580, email@example.com PLEASE READ BEFORE USE AND SAVE www.mthtrains.com INSTRUCTIONS Make sure ladder is outside the end railing. Holes for ladders to fit in. Remove Screws Step 1. Remove the four screws located underneath the caboose. Step 2. Lift the shell off the chassis. Unscrew the bulb from its socket by turning it counter-clockwise. Step 3. Re-assembly is the reverse procedure of removal. Be careful when refitting the shell that you line up the ladders with the holes on the outside of the railings and insert the ladders into these holes before screwing the shell back to the chassis. Failure to line the ladders up correctly may cause damage to the ladders or the railings. Replacement bulbs (part no. CA-0230001) are available directly from the MTH Parts Department (Order online: www.mth-railking.com, e-mail: firstname.lastname@example.org,Fax: 410-423-0009, Phone: 410-381-2500, Mail: 7020 Columbia Gateway Drive, Columbia MD 21046-1532, ).