Anchor Go Getter 2 Owner Manual

Anchor Go Getter 2 Owner Manual
OWNER’S MANUAL
BIGFO OT | BEACON | LIBERTY | GO GETTER | MEGAVOX
MESSAGE FROM ANCHOR AUDIO
Congratulations on purchasing an Anchor Audio portable sound system! You have joined the thousands of satisfied customers including the
various professional athletic teams, prestigious universities, school districts nationwide, first responders, and the branches of the U.S. Military.
From developing our products on giant sticky notes to testing them in the parking lot and driving our neighbors crazy, our hearts - and ears are 110% committed to delivering reliable battery powered portable sound systems and portable PA systems for you. But we don’t stop there.
Anchor Audio is proudly manufactured in America and has plenty more solutions for you to choose from: speaker monitors, conference systems,
assistive listening, lecterns, and intercoms. We are your best friend in portable sound and are here for you when you need us...or even when
you don’t. We’re just a phone call away. With over 40 years of experience, our Engineering and Production to Sales and Tech Support teams will
provide you with the most reliable portable audio products and customer service.
Welcome to the Anchor Audio family! Feel free to contact us at any time. We’d love to hear from you.
Alex Jacobs
President
CONTENTS
GETTING STARTED............................................................................................................................................................................. 1
BASIC SYSTEM OPERATION / BACK PANEL................................................................................................................................... 2 - 6
BIGFOOT 2..................................................................................................................................................................................2
BEACON 2...................................................................................................................................................................................3
LIBERTY 2...................................................................................................................................................................................4
GO GETTER 2..............................................................................................................................................................................5
MEGAVOX 2.................................................................................................................................................................................6
OPERATING THE BLUETOOTH RECEIVER.............................................................................................................................................. 7
OPERATING THE ANCHORLINK WIRELESS MICROPHONE/TRANSMITTER.......................................................................................... 8 - 9
OPERATING THE AIR TRANSMITTER AND WIRELESS AIR COMPANION SPEAKER.......................................................................... 10 - 12
CONNECTING MULTIPLE SOUND SYSTEMS ....................................................................................................................................... 13
OPERATING THE CD/MP3 COMBO PLAYER.........................................................................................................................................13
SYSTEM PLACEMENT...................................................................................................................................................................... 14
BATTERY INFORMATION................................................................................................................................................................... 15
TECHNICAL SPECIFICATIONS.............................................................................................................................................................16
TROUBLESHOOTING..........................................................................................................................................................................17
IMPORTANT SAFETY INSTRUCTIONS.......................................................................................................................................... 18 - 19
WARRANTY......................................................................................................................................................................................20
GETTING STARTED
Please check your new unit carefully for any damage which may have occurred during shipment. Each Anchor Audio product is carefully
inspected at the factory and packed in specially designed boxes for safe transport.
Notify the freight carrier immediately of any damage to the shipping box or product. Repack the unit in the original box and wait for inspection
by the carrier’s claim agent. Notify your Anchor Audio authorized dealer of the pending freight claim.
NOTE: All damage claims must be made with freight carrier. Save the shipping box & packing materials! They were specially designed to ship your unit.
1
BIGFOOT 2
BASIC SYSTEM OPERATION
1.
2.
3.
4.
5.
6.
7.
Unfold Bigfoot Line Array
Securely attach the rubber latches
Set all Input Levels to minimum & Tone Controls to flat (middle) setting
Plug wired microphone into the MIC 1 or MIC 2 jacks and/or any audio source into the LINE-IN jacks
Switch Power to ON - Power On LED will light
Slowly increase Level Controls for active Input Jacks to desired volume
Adjust Tone Controls for desired sound quality
NOTE: Make all connections with shielded cables to avoid hum, buzzing, and interference.
To pair your Bluetooth enabled device, see the instructions on page 7.
To pair or unpair your AnchorLink wireless microphone or belt pack, see the instructions on page 8.
To operate the Anchor AIR, see the instructions on page 10.
AIR COMPANION TRANSMITTER
TX
CHANNEL
1. Press “POWER” once to turn ON
2. Hold “POWER” for 2 sec to turn OFF
UP
CHANNEL SELECTION
1. Hold “SET” for 2 seconds
2. Press “UP” or “DOWN” to change channel
3. Press “SET” once to set channel
SET DOWN
EXT
ANT
AIR WIRELESS COMPANION TRANSMITTER
Depending on your purchase, your unit may include an AIR Wireless
Receiver or Transmitter, CD/MP3 combo player, or nothing
UNIVERSAL WIRED MIC INPUTS & VOLUME CONTROLS
• BALANCED XLR
• BALANCED 1/4”
ANCHORLINK DUAL WIRELESS MIC RECEIVERS
Depending on your purchase, your unit may include one, two, or zero
wireless mic receivers
LINE INPUTS & VOLUME CONTROLS
• UNBALANCED 1/4”
• STEREO 3.5 MM (1/8”)
BALANCED 1/4” LINE OUT
BLUETOOTH
ACTIVE BATTERY GAUGE
POWER CORD INLET
TONE CONTROLS
POWER SWITCH
BIG2-XU4
2
BEACON 2
BASIC SYSTEM OPERATION
1.
2.
3.
4.
5.
6.
7.
Unfold Beacon Line Array
Securely attach the metal latches
Set all Input Levels to minimum & Tone Controls to flat (middle) setting
Plug wired microphone into the MIC 1 or MIC 2 jacks and/or any audio source into the LINE-IN jacks
Switch Power to ON - Power On LED will light
Slowly increase Level Controls for active Input Jacks to desired volume
Adjust Tone Controls for desired sound quality
NOTE: Make all connections with shielded cables to avoid hum, buzzing, and interference.
To pair your Bluetooth enabled device, see the instructions on page 7.
To pair or unpair your AnchorLink wireless microphone or belt pack, see the instructions on page 8.
To operate the Anchor AIR, see the instructions on page 10.
BLUETOOTH
ANCHORLINK DUAL WIRELESS MIC RECEIVERS
Depending on your purchase, your unit may include zero, one, or
two dual wireless mic receivers
AIR COMPANION TRANSMITTER
TX
CHANNEL
1. Press “POWER” once to turn ON
2. Hold “POWER” for 2 sec to turn OFF
UP
CHANNEL SELECTION
1. Hold “SET” for 2 seconds
2. Press “UP” or “DOWN” to change channel
3. Press “SET” once to set channel
SET DOWN
EXT
ANT
AIR WIRELESS COMPANION TRANSMITTER
Depending on your purchase, your unit may include an AIR
Wireless Receiver or Transmitter, CD/MP3 combo player, or
nothing
TONE CONTROLS
WIRED MIC VOLUME CONTROLS
LINE LEVEL VOLUME CONTROL
BALANCED 1/4” LINE OUTPUT
ACTIVE BATTERY GAUGE
POWER SWITCH
UNIVERSAL WIRED MIC INPUTS
• BALANCED XLR
• BALANCED 1/4”
LINE INPUTS
• UNBALANCED 1/4”
• STEREO 3.5 MM (1/8”)
POWER CORD INLET
BEA2-XU4
3
LIBERTY 2
BASIC SYSTEM OPERATION
1.
2.
3.
4.
5.
Set all Input Levels to minimum & Tone Controls to flat (middle) setting
Plug wired microphone into the MIC 1 or MIC 2 jacks and/or any audio source into the LINE-IN jacks
Switch Power to ON - Power On LED will light
Slowly increase Level Controls for active Input Jacks to desired volume
Adjust Tone Controls for desired sound quality
NOTE: Make all connections with shielded cables to avoid hum, buzzing, and interference.
To pair your Bluetooth enabled device, see the instructions on page 7.
To pair or unpair your AnchorLink wireless microphone or belt pack, see the instructions on page 8.
To operate the Anchor AIR, see the instructions on page 10.
BLUETOOTH
ANCHORLINK DUAL WIRELESS MIC RECEIVERS
Depending on your purchase, your unit may include zero, one, or two
dual wireless mic receivers
AIR COMPANION TRANSMITTER
TX
CHANNEL
1. Press “POWER” once to turn ON
2. Hold “POWER” for 2 sec to turn OFF
UP
CHANNEL SELECTION
1. Hold “SET” for 2 seconds
2. Press “UP” or “DOWN” to change channel
3. Press “SET” once to set channel
SET DOWN
AIR WIRELESS COMPANION TRANSMITTER
Depending on your purchase, your unit may include an AIR Wireless
Receiver or Transmitter, CD/MP3 combo player, or nothing
EXT
ANT
TONE CONTROLS
WIRED MIC VOLUME CONTROLS
SPEAKER OUTPUT
LINE LEVEL VOLUME CONTROL
BALANCED 1/4” LINE OUTPUT
ACTIVE BATTERY GAUGE
POWER SWITCH
UNIVERSAL WIRED MIC INPUTS
• BALANCED XLR
• BALANCED 1/4”
LINE INPUTS
• UNBALANCED 1/4”
• STEREO 3.5 MM (1/8”)
POWER CORD INLET
LIB2-XU4
4
GO GETTER 2
BASIC SYSTEM OPERATION
1.
2.
3.
4.
5.
Set all Input Levels to minimum & Tone Controls to flat (middle) setting
Plug wired microphone into the MIC 1 or MIC 2 jacks and/or any audio source into the LINE-IN jacks
Switch Power to ON - Power On LED will light
Slowly increase Level Controls for active Input Jacks to desired volume
Adjust Tone Controls for desired sound quality
NOTE: Make all connections with shielded cables to avoid hum, buzzing, and interference.
To pair your Bluetooth enabled device, see the instructions on page 7.
To pair or unpair your AnchorLink wireless microphone or belt pack, see the instructions on page 8.
To operate the Anchor AIR, see the instructions on page 10.
BLUETOOTH
ANCHORLINK DUAL WIRELESS MIC RECEIVERS
Depending on your purchase, your unit may include zero,
one, or two dual wireless mic receivers
AIR WIRELESS COMPANION TRANSMITTER
AIR COMPANION TRANSMITTER
Depending on your purchase, your unit may include an AIR
Wireless Transmitter, CD/MP3 combo player, or nothing
TX
CHANNEL SELECTION
1. Hold “SET” for 2 seconds
2. Press “UP” or “DOWN” to change channel
3. Press “SET” once to set channel
CHANNEL
1. Press “POWER” once to turn ON
2. Hold “POWER” for 2 sec to turn OFF
UP
SET DOWN
EXT
ANT
TONE CONTROLS
WIRED MIC VOLUME CONTROLS
SPEAKER OUTPUT
LINE LEVEL VOLUME CONTROL
ACTIVE BATTERY GAUGE
CHARGER
POWER SWITCH
UNIVERSAL WIRED MIC INPUTS
• BALANCED XLR
• BALANCED 1/4”
BALANCED 1/4” LINE OUTPUT
LINE INPUTS
• UNBALANCED 1/4”
• STEREO 3.5 MM (1/8”)
GG2-XU4
Go Getter Bluetooth Control Panel Silkscreen Artwork
217-0330-000 rev. B
(Reference dwg# 216-0330-000 for dimension & material info)
5
MEGAVOX 2
BASIC SYSTEM OPERATION
1.
2.
3.
4.
Set all Input Levels to minimum
Plug wired microphone into the MIC 1 or MIC 2 jacks and/or any audio source into the LINE-IN jack
Switch Power to ON - Power On LED will light
Slowly increase Level Controls for active Input Jacks to desired volume
NOTE: Make all connections with shielded cables to avoid hum, buzzing, and interference.
To pair your Bluetooth enabled device, see the instructions on page 7.
To pair or unpair your AnchorLink wireless microphone or belt pack, see the instructions on page 8.
To operate the Anchor AIR, see the instructions on page 10.
BLUETOOTH
SIGNAL ALERT BUTTON AND VOLUME CONTROL
WIRED MIC INPUTS AND VOLUME CONTROLS
• UNBALANCED 1/4”
POWER SWITCH
LINE INPUT AND VOLUME CONTROL
• UNBALANCED 1/4”
BALANCED 1/4” LINE OUTPUT
ANCHORLINK DUAL WIRELESS MIC RECEIVERS
Depending on your purchase, your unit may include zero, one,
or two dual wireless mic receivers
AIR WIRELESS COMPANION TRANSMITTER
Depending on your purchase, your unit may include an AIR
Wireless Transmitter or nothing
SPEAKER OUTPUT
CHARGER
ACTIVE BATTERY GAUGE
MEGA2-XU4
CAUTION:
sounddwg#
can216-0329-000
produce for
very
high &ormaterial
harmful
press levels
217-0329-000
Rev.that
B can cause hearing damage.
(Reference
dimension
info) sound
MegaVoxThe
Pro signal alert
April 5, 2018
6
OPERATING THE BLUETOOTH
VOLUME/POWER KNOB
PAIRING BUTTON
PAIRING
VOLUME
INDICATOR LIGHT
1. Turn on the Bluetooth using the volume knob. You will hear it make a boot up sound.
Below is the legend for the what the different LED light signals mean:
• No light – Bluetooth is off or it is in sleep mode and cannot connect
• Blinking light – Pairing mode
• Solid light – Device is connected
2. Press the pairing button and the blue LED will blink. Bluetooth will enter sleep mode after 90 seconds if idle and unpaired.
3. If discoverable during pairing mode, choose ‘Anchor Audio’ from selection list on your mobile device.
4. When the device has successfully connected to the Bluetooth, the Bluetooth module will beep to signify connection and the blue LED
will become solid.
5. Now you can play audio from your Bluetooth device to the Anchor Audio portable sound system. You can adjust volume by using the
Bluetooth module’s knob, as well as the volume control on your device.
NOTE: If a previously paired device is in range and discoverable, the unit should automatically make a connection, however, this may depend on your individual device. All
Anchor Audio portable sound system Bluetooth connections are named ‘Anchor Audio’. If you are using multiple systems, be sure to keep track of each connection.
FREQUENTLY ASKED QUESTIONS
What is the range of Anchor Audio Bluetooth?
The Anchor Audio Bluetooth range is 100 ft. line of sight.
My Sound System is auto-connecting to a device, but I don’t know which one. Can I disconnect directly from the Sound System?
Yes, if your unit is auto-connecting to a device that you cannot identify (because for example, you’re in a room with other people who have connected to the
unit in the past), you may need to manually disconnect that pair from the Sound System itself. Just hold the ‘pairing’ button for two seconds, and the Sound
System will disconnect from the device it is currently connected to, and immediately go into pairing mode.
What kind of modes can my phone be in that allow the Bluetooth connection to still work?
Bluetooth will work in modes such as Airplane mode and Do Not Disturb (or the equivalent). Just be sure to still have your Bluetooth setting turned on.
To simplify the process, put your phone in the desired mode first, and then secure the Bluetooth connection, as moving into these modes may cause
disconnection.
What happens if I get a phone call?
Incoming and outgoing calls should pause the audio stream. The audio from the call should not be transmitted via Bluetooth. To avoid interrupting audio, set
device in Airplane mode, then enable Bluetooth, ensure your connected, and you will not encounter any interruptions in your audio stream.
*Bluetooth connection and behavior may depend on your individual device settings and capabilities, all testing was done using an Apple iPhone.
7
VOLUME/POWER KNOB
PAIRING BUTTON
INDICATOR LIGHTS
PAIRING THE ANCHORLINK WIRELESS MICROPHONES
1.
2.
3.
4.
5.
Turn on Mic Receiver (Volume knob clockwise) then hold Pairing button until green light for Mic 1 flashes, release button.
Turn on Mic then press and hold Mute button until Mic red light turns off, release button.
Press and hold Mute button again until Mic green light flashes.
The Mic is paired when the green light is solid on both the Mic and Mic Receiver.
Repeat these steps for Mic 2 on the same Mic Receiver (Mic 1 will stay paired through this process). If applicable, repeat these steps
for Mic 3 and 4 on Mic Receiver 2.
NOTE: You may pair only one microphone at a time. Each Mic Receiver included supports two wireless microphones. Two Mic Receivers = Four wireless microphones supported.
You will only need to pair your microphone once.
UNPAIR WIRELESS MICROPHONES
1.
2.
3.
4.
Start with the speaker On and the Mic Receiver in the Off position (Volume knob turned counter-clockwise until “click”).
Press and hold the Pairing button on the Mic Receiver.
While holding the Pairing button, turn on the Mic Receiver (Volume knob clockwise).
Continue to hold the Pairing button. Lights will appear in the order listed below. Process takes approximately 25 seconds:
• Mic 2 – Green blinking
• No Link – Red blinking
• Pause
• Mic 1 – Green blinking
• No Link – Red
5. Once the No Link red light is solid, both Mics have been unpaired.
6. Repeat these steps for the 2nd Mic Receiver (if included).
NOTE: This process unpairs both Mics from a Mic Receiver. The Mics are not needed to unpair from the Mic Receiver.
8
ANCHORLINK: FREQUENTLY ASKED QUESTIONS
Q: What is the wireless frequency and range of the AnchorLink?
A: The AnchorLink operates on the 1.9 GHz wireless frequency range. To ensure
a clear signal with zero interference, the receiver will automatically change
frequencies to a clear channel without disruption. The AnchorLink microphones and
belt packs have a wireless range of 300’ or more in ideal conditions for the Bigfoot,
Beacon, Liberty, Go Getter, MegaVox, and Acclaim. The MiniVox/AN-Mini, AN1000X+, AN-130+, and CouncilMAN have a wireless range of 150’ line of sight.
Q: How do I connect my AnchorLink mic to my sound system?
A: To pair your AnchorLink wireless microphone or belt pack, simply turn
on your Anchor Audio sound system. Then turn on the sound system’s
microphone receiver and hold the pairing button until the green light
flashes. Next, turn on the wireless microphone (WH-LINK) or belt pack
(WB-LINK) and hold the mute button until its red light turns off. Release
the mute button then hold the mute button again until the microphone
or belt pack’s green light flashes. The microphone is paired when the
green light is solid.
Q: Do I need to pair my microphone with my Anchor system for
each use?
A: You only need to pair your mic to the receiver the first time you
receive your unit then that mic will always be paired to that unit.
Basically, all you have to do moving forward is turn on your PA system
along with the mic, and the two will automatically sync together.
Q: Can I use multiple mics?
A: In an effort to simplify our systems and meet the needs of our
customers, the new AnchorLink wireless microphone receivers can pair
up to two microphones per receiver. Every unit that includes a wireless
receiver noted by a U2 has the ability to pair up to two mics with the PA
system, and every unit that is noted by a U4 has the ability to pair up to
four mics.
Q: Can I control the volume on the AnchorLink mic and/or belt pack?
A: Yes! The new WH-LINK and WB-LINK feature both volume and mute
buttons, so you can mute and even adjust the volume of the microphone
or belt pack to fit your setting.
Q: What batteries does my microphone use? And how long does it last?
A: The WH-LINK and WB-LINK use two standard AA alkaline batteries.
The batteries last 8 – 10 hours of continuous use. We suggest keeping
some extra batteries with you for easy on-site battery replacement.
Always better to be prepared!
Q: Does my AnchorLink mic and/or belt pack have a warranty?
A: Anchor Audio guarantees its AnchorLink microphones and belt packs
for up to two years.
Q: Can I use other brand’s wireless mics with the AnchorLink?
A: In order to achieve zero interference, we designed the AnchorLink
to perform outside of other wireless microphones, so the AnchorLink
wireless platform is specifically designed to work with Anchor Audio
products only.
Q: Are the AnchorLink microphones compatible with older
Anchor Audio systems?
A: No. The new AnchorLink operates on a different wireless frequency
range than older Anchor units. If you are unsure what wireless frequency
your sound system uses, contact our Technical Support team at
800.262.4671 ext. 782 for assistance.
9
OPERATING THE BUILT-IN AIR TRANSMITTER AND
AIR WIRELESS COMPANION SPEAKER
CONNECTING ANCHOR AIR WIRELESS COMPANION SPEAKER
1.
Connect provided external antennas to main unit and AIR companion unit.
2.
Power on main unit and AIR companion.
3.
Verify the AIR companion speaker is in AIR MODE using the toggle switch.
4.
On main unit, push AIR Companion Transmitter POWER button to turn on the AIR transmitter. On AIR companion, push AIR Companion
Receiver POWER button to turn on the AIR receiver.
5.
Verify the AIR Companion Transmitter and AIR Companion Receiver are synchronized to the same channel. (Default setting is 902.00)
6.
Adjust volume knob on back panel as needed.
NOTE: If you are experiencing interference, see page 11 to learn how to change the frequency of Anchor AIR.
AIR RECEIVER POWER BUTTON
WIRELESS CHANNEL SELECTION
Liberty AIR
VOLUME CONTROL
EXTERNAL ANTENNAS
(Reference dwg# 216-0341-000 for dimension & material info)
TONE CONTROLS
ACTIVE BATTERY GAUGE
217-0341-000 Rev. B
April 5, 2018
TOGGLE SWITCH - AIR OR WIRED MODE
POWER SWITCH
POWER CORD INLET
SPEAKER INPUT
NOTE: The Liberty, Go Getter, and MegaVox AIR companion back panels have
similar layouts. Use the LIB2-AIR back panel, pictured left, for reference. If you
have any questions, please call our Technical Support team. We are happy to
answer your questions.
LIB2-AIR
10
CHANGING THE FREQUENCY CHANNEL ON THE AIR COMPANION TRANSMITTER
AND AIR COMPANION RECEIVER
1. Using a pointed edge tool, hold SET button for 2 seconds. Digital display will blink.
2. Press UP or DOWN to select desired frequency.
3. To confirm frequency selection, press SET or wait 10 seconds for display to stop blinking.
Power off the main unit and AIR companion speaker.
On the AIR companion speaker, move toggle switch to WIRED MODE.
Insert appropriate cable into Speaker In plug. (See page 14, Connecting Multiple Sound Systems - Wired, for the correct cable for each unit.)
Using the same cable, insert the opposite end into the Speaker Out plug on the main unit.
Power on the main unit only. Do NOT power on the companion speaker. The main unit will provide power to the companion through the cable.
(Reference dwg# 216-0341-000 for dimension & material info)
1.
2.
3.
4.
5.
Liberty AIR
CONNECTING ANCHOR AIR COMPANION SPEAKER VIA WIRED CONNECTION
CONNECTING ANCHOR AIR SYSTEMS WITH ASSISTIVE LISTENING BELT PACK RECEIVERS
2.
Power on main unit.
3.
On main unit, push AIR Companion Transmitter POWER button to turn on the AIR transmitter.
4.
Install two AA 1.5V batteries in the Assistive Listening belt pack(s) (ALB-9000).
5.
Straighten belt pack antennas for maximum reception.
6.
Plug in the headphones to the belt pack.
7.
Power on Assistive Listening belt pack.
5.
Verify the AIR Companion Transmitter and Assistive Listening belt pack are synchronized to the same channel. (Default setting is 902.00)
6.
Adjust volume knob on back panel and belt pack as needed.
217-0341-000 Rev. B
Connect provided external antennas to main sound system unit.
April 5, 2018
1.
CHANGING THE FREQUENCY CHANNEL ON THE ALB-9000
1. Open battery compartment.
2. Using a pointed edge tool, press and hold SET button for 2 seconds. Belt pack receiver display will flash.
2. With pointed edge tool, press up or down until desired frequency is displayed.
3. Press SET button to confirm selection.
11
ANCHOR AIR: FREQUENTLY ASKED QUESTIONS
Q: How does the AIR wireless connection work?
A: Simple! The Bigfoot, Beacon, Liberty, Go Getter, & MegaVox include
a built-in transmitter - as designated by the X. The Bigfoot & Beacon
include a built-in receiver - as designated by the R. The AIR wireless
companion speakers available in the Liberty, Go Getter, and MegaVox
have a built-in receiver. The transmitter and receivers operate on the
902 – 928 MHz frequency with 100 user-selectable channels. When
set to the same channel, the receivers pick up the audio signal from
the transmitter.
Q: Can I use multiple AIR receiver speakers in one set up?
A: Yes, absolutely. Any X-series can transmit to an unlimited number
of AIR receiver speakers within range. All units should be set to the
same frequency to receive signal. When setting up your arrangement,
be sure to point the systems facing the same direction – pointing the
systems directly at one another may cause distortion. Receiving units
can be placed up to 300+ feet (or more in ideal conditions) from the
transmitting main unit.
Q: I am experiencing interference on all channels. Can I connect with
a cable instead of the wireless connection?
A: Yes! All Bigfoot and Beacon Anchor AIR units are main units with
either a transmitter or receiver built-in. Main units can be daisychained to one another by using the line out to line in jack. The units
must have charged batteries and will not work if batteries are dead.
For the Liberty, Go Getter, and MegaVox, all AIR units have what we
call ‘Wired Mode’ which allows the AIR wireless companion speaker
to be used just like an unpowered wired companion speaker. Power
and audio signal are sent from the main unit to the AIR companion
speaker with a cable. Simply power off the companion speaker, flip
the switch into ‘Wired Mode,’ plug in your speaker cable (SC-50NL
for Liberty & Go Getter and SC-50 for MegaVox), and the main unit
will power the companion.
Q: What is the range of the AIR wireless connection?
A: Each AIR or R-series receiver speaker can be placed up to 300+
feet from the main unit transmitter. In ideal conditions, you can place
the systems further, however, be aware of physical latency and/or
interference. If you are using multiple AIR systems, be sure to center
the main unit between all AIR companions.
Q: I am experiencing interference with my AIR wireless connection,
what can I do?
A: Oh no! You have a few options. First, try to change the channel.
There are 100 channels to choose from, so be sure to try various
frequencies to find a clear channel. You should also double check that
your speakers are close enough together to have a strong signal. Be
sure all your batteries are fully charged. Additionally, verify your inputs
all have a clear signal (such as a wireless microphone, cables, and
Bluetooth). Lastly, you can try adjusting the external antennas for a
better connection. These fixes may not work for everyone, as there
are occasional signals which cannot be avoided (for example being
close to a high-power cell tower). If none of these fixes work, please
call us - 800.262.4671 x782. We are happy to help!
Q: Since the Anchor Audio Assistive Listening Devices are also on
902 – 928 MHz, can they work together to create a simple and
reliable ADA compliant sound system?
A: Actually, yes! All X-series units will transmit to the AIR or R-series
receiver speakers as well as the ALB-9000 Assistive Listening belt
pack(s). Since all systems are shipped out by default on the 902.000
channel, simply power on your transmitter (X-series sound system)
and receivers (ALB-9000 belt packs), and you instantly have an
ADA compliant sound system. Did you know that ADA requirements
mandate compliant assistive listening systems for any theater
using audio amplification or with a capacity of at least 50 audience
members? Try this set up for the easiest solution.
ANCHOR AIR: USEFUL INFORMATION
1.
2.
3.
4.
5.
6.
7.
8.
AIR Companion Speaker can be placed 300+ ft. from main unit.
Main unit must have built-in AIR Companion Transmitter (LIB-8000X series).
Main unit can support unlimited number of AIR Companion Speakers.
Although AIR has volume control, main unit volume will raise or lower AIR volume.
Transmitter may create audible white noise.
When using 2+ transmitters, larger channel spacing should reduce interference.
Do not place 2+ transmitters close to one another while set to the same channel.
Certain high powered cell towers can cause background noise on the sound system. We recommend locating the sound
system at least 50 feet from the tower or adjusting locations to minimize the noise.
12
CONNECTING MULTIPLE SOUND SYSTEMS - WIRED
BATTERY POWERED SOUND SYSTEM
UNPOWERED COMPANION
BIGFOOT & Connect speaker cable (EX-50PPS) from the LINE OUT
BEACON on the first powered sound system to the LINE IN on the
other powered system. Set volume level of the second
system to maximum, this gives full volume control to the
first or primary sound system.
LIBERTY & Connect speaker cable (EX-50PPS) from the LINE OUT
GO GETTER on the first powered sound system to the LINE IN on the
other powered system. Set volume level of the second
system to maximum, this gives full volume control to the
first or primary sound system.
Connect speaker cable (SC-50NL) to the SPEAKER OUT
jack on the back of the powered Liberty or Go Getter sound
system. Connect the other end of the jack to the back
of an unpowered companion speaker. AC power is not
required for an unpowered companion speaker.
MEGAVOX Connect speaker cable (SC-50) from the LINE OUT on
the first powered MegaVox to the LINE IN on the second
powered MegaVox. Set volume level of the second
system to maximum, this gives full volume control to the
first or primary PA system.
Connect speaker cable (SC-50) to the SPEAKER OUT jack
on the back of a powered MegaVox PA system. Connect
the other end of the jack to the back of an unpowered
companion speaker. AC power is not required for an
unpowered companion speaker.
USING THE BUILT-IN CD/MP3 COMBO PLAYER
(Option not available for MegaVox)
Your CD/MP3 combo player supports WMA and MP3 files, as well as CD, CD-R, CD-RW, and MP3 disks. Input slots for play are CD, USB, and SD card slot.
EJECT
POWER
RAN
ID 3
ENTER REPEAT
FOLDER
PREV
NEXT
MUTE
ANTI SHOCK CD
R
SD CARD
PROG. EJECT
STOP
PLAY
PAUSE
MODE
CD/USB/SD
1
2
3
4
5
6
RAN
7
8
9
REPEAT
STOP
PLAY/II
REV
FWD
PROG
ID3
FOLDER
0
FB
FF
ENTER
CD
USB/SD
A-B
*The built-in CD/MP3 combo player comes with remote.
Turn on using the POWER button on the CD/MP3 player then insert the memory card, USB, or CD.
Push CD/SD/USB button until your device is displayed.
The LCD functions as used:
POWER:
MODE:
Press once for ON or OFF
Press to change the mode of operation (CD/SD/USB)
REV:
Press to select the previous track.
FWD:
Press to select the next track.
:
Press once for PLAY or PAUSE
MUTE:
Press once for mute ON and again to mute OFF
:
Press once to stop and eject disk
FOLDER
:
Select next folder (MP3 format only)
FOLDER
:
Select previous folder (MP3 format only)
SHUF/RDM:
RPT:
REMOTE CONTROL
Press once to play tracks randomly.
Press until the desired repeat playing function is displayed on the LCD.
REPEAT 1 will repeat the present song REPEAT ALL will repeat all songs.
13
SYSTEM PLACEMENT
CORRECT
WRONG
ANCHOR AIR ARRANGEMENT
AIR companion speakers can be placed within 300+ feet from the main unit without experiencing latency and/or breaking wireless
connection. When setting up your Anchor AIR system make sure to place the main transmitter unit in the center so the AIR
companion units are on either side of the system. It is recommended to face all systems the same direction as facing systems at
each other can result in feedback or distortion.
Anchor AIR System Arrangement
10 20 30 40 50 40 30 20 10
Microphone
150’ max
10 20 30 40 50 40 30 20 10
300+ feet
AIR or R-Series
Wireless AIR Companion Speaker
300+ feet
X-Series
AIR Transmitter
AIR or R-Series
Wireless AIR Companion Speaker
14
BATTERY INFORMATION
ACTIVE FUEL GAUGE
Sound systems include an ACTIVE FUEL GAUGE that shows you how much battery is remaining in
your unit. The indicator provides information about the battery’s state of charge. It is in the form of a
bar graph. The more bars that show a solid color, the better the battery’s state of charge. When the
lowest light is glowing, we recommend finding an AC power outlet to charge and power your unit.
AC OPERATION & BATTERY CHARGING
Sound systems include an automatic charging system designed to properly charge and maintain the system’s built-in Lithium Ion batteries.
To charge batteries, plug the system into an AC outlet and operate as normal while built-in batteries are charging. While unit is on, the battery
fuel gauge will indicate the battery level. The BATTERY INDICATOR LED will show solid red light when charging and will show green light when
charging is complete. Charge system overnight to replenish drained batteries.
BATTERY MAINTENANCE & STORAGE
In order to ensure a long battery life, we encourage the following best practices for Lithium Ion battery maintenance and storage. Do not block
any ventilation openings. When your speaker is not in use, it should be stored in a cool dry place. Do not expose your speaker to excessive
heat, flames, or fire. Unplug the speaker during lightning storms. If storing speaker for an extended period of time, leave speaker unplugged.
BATTERY SAFETY
Refer all servicing to qualified personnel. Do not attempt to remove the rechargeable Lithium Ion battery from this product. The battery used in
this device may present a risk of fire or chemical burn if mistreated. Please recycle or dispose of your speaker and/or battery properly based
on the laws and rules of your municipality. Do not incinerate.
BATTERY WARRANTY
All Lithium-Ion batteries come with a standard four-year warranty. However, Anchor Audio provides the option to purchase an additional twoyear extended warranty within the first 30 days of purchase of your Anchor Audio sound system. With the extended battery warranty, your
battery warranty can match the six-year warranty of your Anchor Audio portable sound or PA system. With the extended battery warranty,
Anchor Audio offers the longest battery warranty on the market!
Interested in an extended battery warranty? For more information, visit anchoraudio.com/extended-battery-warranty
Waste electrical and electronic products must not be disposed of with household
waste. Please recycle where facilities exist. Check with your Local Authority or Retailer
for recycling advice.
15
TECHNICAL SPECIFICATIONS
Rated Power Output (Watts)
Max SPL @ Rated Power
Frequency Response
AC Power Reqs.
BIGFOOT
BEACON
LIBERTY
GO GETTER
MEGAVOX
300W AC/DC
150W AC/DC
125W AC/DC
75W AC / 50W DC
20W AC/DC
130 dB @ 1 meter
120 dB @ 1 meter
117 dB @ 1 meter
109 dB @ 1 meter
119 dB @ 1 meter
100 Hz – 15 kHz ± 3dB
60 Hz – 15 kHz ± 3dB
60 Hz – 15 kHz ± 3dB
50 Hz – 16 kHz ± 3dB
400 Hz – 10 kHz ± 3dB
100 – 240 VAC, 50/60 Hz,
300W max
100 – 240 VAC, 47/63 Hz,
250W max
100 – 240 VAC, 47/63 Hz,
250W max
19 VDC, 60W max
19 VDC, 60W max
DC Power Reqs.
Charger/Power Inlet
Battery
PC-2
PC-2
PC-2
RC-2
RC-2
Three 12V Lithium Iron Phosphate
rechargeable, 7.5 Ah
Two 12V Lithium Iron Phosphate
rechargeable, 7.5 AH
Two 12V Lithium Iron Phosphate
rechargeable, 7.5 AH
One 12V Lithium Iron Phosphate
rechargeable, 7.5 AH
One 12V Lithium Iron Phosphate
rechargeable, 5.0 AH
Full recharge: ~ 5 hours
Full recharge: ~ 5 hours
Full recharge: ~ 5 hours
Full recharge: ~ 5 hours
Full recharge: ~ 5 hours
1.9 GHz
1.9 GHz
1.9 GHz
1.9 GHz
1.9 GHz
300’+ line of sight
300’+ line of sight
300’+ line of sight
300’+ line of sight
300’+ line of sight
902 - 928 MHz
902 - 928 MHz
902 - 928 MHz
902 - 928 MHz
902 - 928 MHz
300’+ line of sight
300’+ line of sight
300’+ line of sight
300’+ line of sight
300’+ line of sight
• Lo-Z, balanced, XLR & 1/4”
• Lo-Z, balanced, XLR & 1/4”
• Lo-Z, balanced, XLR & 1/4”
• Lo-Z, balanced, XLR & 1/4”
• 34V DC condenser mic
(phantom) power
• 34V DC condenser mic
(phantom) power
• 34V DC condenser mic
(phantom) power
• 12V DC condenser mic
(phantom) power
• Hi-Z (10 KW), unbalanced,
1/4” phone
• Hi-Z (10 KW), unbalanced,
1/4” phone
• Hi-Z (10 KW), unbalanced,
1/4” phone
• Hi-Z (10 KW), unbalanced,
1/4” phone
Unbalanced 1/4” & 3.5 mm stereo
Unbalanced 1/4” & 3.5 mm stereo
Unbalanced 1/4” & 3.5 mm stereo
Unbalanced 1/4” & 3.5 mm stereo
Hi-Z unbalanced 1/4” phone
Isolated, 600W, 1/4” phone
Isolated, 600W, 1/4” phone
Isolated, 600W, 1/4” phone
Isolated, 600W, 1/4” phone
Lo-Z, 1/4” phone
4-pole Neutrik Speakon® jack
4-pole Neutrik Speakon® jack
4W, unswitched, 1/4” phone
23” x 14” x 11.5”
(58.4 x 35.6 x 29.3 cm)
18” x 11.5” x 9”
(46 x 29 x 23 cm)
14” x 8.5” x 13”
(36 x 22 x 33 cm)
28 lbs / 12.7 Kg
15 lbs / 6.7 Kg
13 lbs / 5.9 Kg
ANCHORLINK WIRELESS RECEIVER
AnchorLink Wireless Frequency
AnchorLink Wireless Range
ANCHOR AIR
AIR Frequency Range
AIR Wireless Range
INPUTS
Microphone Inputs
Line Inputs
• Mic 1: Lo-Z, unbalanced,
1/4” phone
• Mic 2: Lo-Z, unbalanced,
1/4” phone
OUTPUTS
Line Output (post fader)
Speaker Out
DIMENSIONS & WEIGHT
Opened:
68.5” x 14” x 23”
(174 x 39 x 61 cm)
Opened:
72” x 11” x 18.5”
(182 x 28 x 47 cm)
Closed:
42.5” x 14” x 23”
(108 x 39 x 61 cm)
Closed:
28” x 11” x 18.5”
(71 x 28 x 47 cm)
64 lbs / 29 Kg
51 lbs / 23 Kg
Dimensions (HWD)
Weight
(Specifications Subject to Change Without Notice)
16
HAVING TROUBLE WITH YOUR SOUND SYSTEM?
HAVING TROUBLE WITH YOUR SOUND SYSTEM?
CONDITION POSSIBLE SOLUTION
No Sound (power LED off) • Turn POWER switch ON
• Charge battery or plug in AC cord
• Safely shut down if unit overheats, turn volume lower & turn speaker ON
No Sound (power LED on) • Check for output from source
• Make sure all cables are completely plugged in
• Turn up volume control of input used
• Remove plug from speaker output if not using external speaker output
Shortened Battery Life • Charge battery fully; if battery life continues to deteriorate, contact Anchor Audio customer service: 800.262.4671 x772
Distorted Sound • Lower system volume control
• Lower input volume control
Excessive Hum or Noise • Use shielded cables
• Use balanced microphone
HAVING TROUBLE WITH YOUR WIRELESS SYSTEM? (Wireless Models Only)
CONDITION POSSIBLE SOLUTION
No Sound (RX Indicator: ON) • Turn up WIRELESS volume control
• Make sure mic is plugged into body pack transmitter
• Check gain on belt pack
No Sound (RX Indicator: OFF) • Push mic power button
• Turn POWER switch(es) on
• Make sure transmitter power switch is on
• Set receiver and transmitter to same channel
• Replace battery in transmitter
• Try multiple wireless channels
FEEDBACK ISSUES?
CAUTION: Feedback can damage your equipment & may be hazardous to hearing
Controlling Feedback Feedback, a howling noise or shrill sound, is self-generated by the sound system. It’s caused by
a microphone picking up the sound coming from the speaker and then re-amplifying it. Once a
feedback loop starts, it continues until the system is adjusted.
Feedback Causes • Microphone too close, pointing towards or in front of speaker
• Volume setting is too loud for room
• Sound reflecting off hard surfaces
Avoiding & Eliminating Feedback • Point microphone in a different direction
• Keep microphone away from the speaker
• Place speaker in FRONT of the microphone
• Reduce the sound system volume levels
17
IMPORTANT SAFETY INSTRUCTIONS
General Warning or Caution
Waste Electrical and Electronic Equipment (WEEE)
The Exclamation Symbol in the figure to the left appears in Warning and
Caution tables throughout this document. This symbol designates an
area where personal injury or damage to the equipment is possible.
This symbol on the product or on its packaging indicates that this product
must not be disposed of with regular waste. Instead, it is the user’s
responsibility to dispose of waste equipment according to the local laws.
The separate collection and recycling of the waste equipment at the time
of disposal will help to conserve natural resources and ensure that it is
recycled in a manner that protects human health and the environment. For
information about where the user can drop off the waste equipment for
recycling, please contact your local authority for recycling advice.
Electric Shock
The Electrical Shock Symbol in the figure to the left appears throughout
this manual. This symbol indicates a hazard arising from dangerous
voltage. Any mishandling could result in irreparable damage to the
equipment and personal injury or death.
Protective Conductor Terminal
The Electrical Shock Symbol in the figure to the left appears throughout
this manual. This symbol indicates a hazard arising from dangerous
voltage. Any mishandling could result in irreparable damage to the
equipment and personal injury or death.
European Union CE Mark European Union CE Mark
The presence of the CE Mark on Anchor Audio equipment means that it
has been designed, tested, and certified as complying with all applicable
European Union (CE) regulations and recommendations.
Alternating Voltage Symbol
The alternating voltage symbol means that the unit can also be used with
AC (alternating current) that is in the form of electric power from a wall
socket.
Fuses
The fuse symbol in the figure to the left identifies the fuse location on the
Anchor Audio product. (Not required if not user replaceable)
Anchor Audio products are carefully packaged at the factory to minimize the
possibility of damage during shipping. Inspect the box for external signs of
damage or mishandling. Inspect the contents for damage. If there is visible
damage to the instrument upon receipt, inform the shipping company and
Anchor Audio immediately.
Inspection for Damage
Do not attempt to operate this equipment if there is evidence of
shipping damage or you suspect the unit is damaged. Damaged
equipment may present additional hazards to you. Contact
Anchor Audio Technical Support for advice before attempting to
plug in and operate damaged equipment.
Anchor Audio Technical Support:
800.262.4671 x782
Electrical Requirements
Before attempting to power up the unit for the first time, the following
precautions must be followed:
WARNING
To avoid electric shock, connect the instrument to properly
earth-grounded, 3-prong receptacles only. Failure to
observe this precaution can result in severe injury.
Have a qualified electrician verify the wall socket that will be used is properly
polarized and properly grounded.
The On Symbol in the figure to the left represents a power switch position
on the Anchor Audio product. This symbol represents a Power On condition.
Warning: To reduce the risk of fire or electric shock, do not expose this
apparatus to rain or moisture, apparatus shall not be exposed to dripping or
splashing and no objects filled with liquids, such as vases or cups, shall be
placed on the apparatus.
Off Symbol
The apparatus should be connected to a main socket outlet with a protective
earthing connection. For Nordic markings refer to copy of marking label.
The plug in the power cord is the AC mains disconnected device and must
remain readily operable.
On Symbol
O
Inspection for Damage
The Off Symbol in the figure to the left represents a power switch position
on the Anchor Audio product. This symbol represents a Power Off condition.
There should be a minimum distance around the apparatus for sufficient
ventilation. The ventilation should not be impeded by covering the ventilation
openings with items, such as newspapers, table-cloths, curtains, etc.; no naked
flame sources, such as lighted candles, should be placed on the apparatus.
Equipment may be located above or below this apparatus, but some equipment
(like large amplifiers) may cause an unacceptable amount of hum or may
generate too much heat and degrade the performance of this apparatus.
18
IMPORTANT SAFETY INSTRUCTIONS (CONT’D)
1)
Read Instructions – All the safety and operation instructions should be read before the
product is operated.
2)
Retain Instructions – The safety and operating instructions should be retained for future
reference.
3)
Heed Warnings – All warnings on the product and in the operating instructions should be
adhered to.
4)
Follow Instructions – All operating and use instructions should be followed.
5)
Cleaning – Unplug this product from the wall outlet before cleaning. Do not use liquid
cleaners or aerosol cleaners. Use a damp cloth for cleaning.
Exception: A product that is meant for uninterrupted service and that for some specific
reason, such as the possibility of the loss of an authorization code for the CATV
converter, is not intended to be unplugged by the user for cleaning or any other purpose,
may exclude the reference to unplugging the product in the cleaning description
otherwise).
15) Outdoor Antenna Grounding – If an outside antenna or cable system is connected to
the product, be sure the antenna or cable system is grounded so as to provide some
protection against voltage surges and built-up static charges. Article 810 of the National
Electrical Code, ANSI/NFPA 70, provides information with regard to proper grounding of
the mast and supporting structure grounding of the lead in wire to an antenna discharge
unit, size of grounding conductors, location of antenna-discharge unit, connection of
grounding electrodes, and requirements for the grounding electrode. See Figure A.
16) Lightning – For added protection, unplug this product during a lightning storm, or when it
is left unattended and unused for long periods of time, unplug it from the wall outlet and
disconnect the antenna or cable system. This will prevent damage to the product due to
lightning and power-line surges.
17) Power Lines – An outside antenna system should not be located in the vicinity of
overhead power lines or other electric light or power circuits, or where it can fall into
such power lines or circuits. When installing an outside antenna system, extreme care
should be taken to keep from touching such power lines or circuits as contact with them
might be fatal.
6)
Attachments – Do not use attachments not recommended by the product manufacturer
as they may cause hazards.
18) Overloading – Do not overload wall outlets, extension cords, or integral convenience
receptacles as this can result in a risk of fire or electric shock.
7)
Water and Moisture – Do not use this product near water – for example, near a bath tub,
wash bowl, kitchen sink, or laundry tub; in a wet basement; or near a swimming pool;
and the like.
19) Object and Liquid Entry – Never push objects of any kind into this product through
openings as they may touch dangerous voltage points or short-out parts that could result
in a fire or electric shock. Never spill liquid of any kind on the product.
8)
Accessories – Do not place this product on an unstable cart, stand, tripod, bracket, or
table. The product may fall, causing serious injury to a child or adult and serious damage
to the product. Use only with a cart, stand, tripod, bracket, or table recommended by the
manufacturer or sold with the product. Any mounting of the product should follow the
manufacturer’s instructions and should use a mounting accessory recommended by the
manufacturer.
20) Servicing – Do not attempt to service this product yourself as opening or removing
covers may expose you to dangerous voltage, other hazards, and potentially void the
warranty. Refer all servicing to qualified service personnel.
9)
A product and cart combination should be moved with care. Quick stop, excessive force,
and uneven surfaces may cause the product and stand combination to overturn.
10) Ventilation – Slots and openings in the cabinet are provided for ventilation to ensure
reliable operation of the product and to protect it from overheating. These openings must
not be blocked or covered. The openings should never be blocked by placing the product
on a bed, sofa, rug, or other similar surface. This product should not be placed in a
build-in installation such as a bookcase or rack unless proper ventilation is provided, or
the manufacturer’s instructions have been adhered to.
11) Power Sources – This product should be operated only from the type of power source
indicated on the marking label. If you are not sure of the type of power supply to your
home, consult your product dealer or local power company. For products intended to
operate from battery power or other sources refer to the operating instructions.
12) Grounding or Polarization – This product may be equipped with a polarized alternatingcurrent line plug (a plug having one blade wider than the other). This plug will fit into
the power outlet only one way. This is a safety feature. If you are unable to insert the
plug fully into the outlet, try reversing the plug. If the plug should still fail to fit, contact
your electrician to replace your obsolete outlet. Do not defeat the safety purpose of the
polarized plug.
13) Power-Cord Protection – Power-supply cords should be routed so that they are not likely
to be walked on or pinched by items placed upon or against them, paying particular
attention to cords at plugs, convenience receptacles, and the point where they exit from
the product.
14) Protective Attachment Plug – The product is equipped with an attachment plug having
overload protection. This is a safety feature. If replacement of the plug is required, be
sure the service technician has used a replacement plug specified by the manufacturer
that has the same overload protection as the original plug.
21) Damage Requiring Service – Unplug this product from the wall outlet and refer servicing
to qualified service personnel under the following conditions:
a. When the power-supply cord or plug is damaged.
b. If liquid has been spilled or objects have fallen into the product.
c. If the product has been exposed to rain or water.
d. If the product does not operate normally by following the operating instructions.
Adjust only those controls that are covered by the operating instructions as an
improper adjustment of other controls may result in damage and will often require
extensive work by a qualified technician to restore the product to its normal operation.
e. If the product has been dropped or damaged in any way.
f. When the product exhibits a distinct change in performance – this indicates a
need for service.
22) Replacement Parts – When replacement parts are required, be sure the service
technician has used replacement parts specified by the manufacturer or have the same
characteristics as the original part. Unauthorized substitutions may result in fire, electric
shock, or other hazards.
23) Safety Check – Upon completion of any service or repairs to this product, ask the service
technician to perform safety checks to determine that the product is in proper operating
condition.
24) Wall or Ceiling Mounting – The product should be mounted to a wall or ceiling only as
recommended by the manufacturer.
25) Heat – The product should be situated away from heat sources such as radiators, heat
registers, stoves, or other products (including amplifiers) that produce heat.
26) Warning: Battery pack or batteries installed shall not be exposed to excessive heat such
as sunshine, fire, or the like.
19
ANCHOR AUDIO WARRANTY
Anchor Audio products are warranted to be free from defects in materials and workmanship for the period of SIX (6) YEARS from the date of original purchase
unless listed below.
Warranted for a period of FOUR (4) YEARS:
• Rechargeable Lithium Ion batteries
Warranted for a period of TWO (2) YEARS:
• Rechargeable Sealed Lead Acid (SLA) batteries
• All wired and wireless microphones, belt pack transmitters, base station transmitters, base station receivers, and hands-free microphones
• All woodworking
• CouncilMAN microphones and bases
• PortaCom and ProLink 500 systems in their entirety
• Assistive Listening systems in their entirety
• Accessories, cables, cases, and covers
Warranties are subject to the following conditions:
• Product must have been purchased from an authorized Anchor Audio Dealer and have an Anchor Audio serial number
• Anchor Audio must perform or authorize all warranty services or warranty is void
• Warranty is void when equipment is subjected to negligent use, connected to improper power sources, misuse, and/or operation beyond
specifications and limits
• Warranty shall not apply to exterior finish, AC power cords, bulbs, or any other failings due to normal wear
• Warranty is void when equipment is subjected to adverse temperature, humidity, moisture, or any condition not considered normal
environmental conditions
• Products out of warranty cannot be repaired by Anchor Audio
ANCHOR AUDIO RETURN AUTHORIZATION PROCEDURES
For service or repair, please call us at 1-800-262-4671 x782 or visit www.anchoraudio.com/technical-support-form.html
Our Technical Support team will help to troubleshoot. If unsuccessful and under warranty, they will issue you a Return Merchandise Authorization (RMA) number.
Once you ship your product back to Anchor Audio with the RMA number clearly noted on the box, we will diagnose your unit and repair your unit then ship it
back to you. All products must be shipped prepaid. C.O.D. shipments and shipments without an RA number will be refused and returned at your expense.
•
In all cases, dealers and end users must first obtain approval from Anchor Audio for any product they are attempting to return to Anchor Audio. Upon
approval, a Return Merchandise Authorization (RMA) number will be issued by the Anchor Audio Customer Service Department and must accompany all
products returned. Clearly note the RMA number on the outside of the box.
•
Products returned without approval and an RMA number may be returned to the sender.
•
The RMA expires 30 days from date of issue. Any product received after 30 days of the RMA issue date will be returned to sender.
•
Products returned must include a RMA number. Product received without an RMA number visibly seen on the box will incur a $25 processing fee.
•
Customer will incur the cost of shipping product to Anchor Audio for any reason. Under warranty repair and/or replacement, Anchor Audio will incur the
freight cost to return product to the dealer or customer within the continental U.S.A.
CONTACT US!
5931 Darwin Court | Carlsbad, CA 92008 USA | anchoraudio.com
Technical Support Team
800.262.4671 x782
techsupport@anchoraudio.com
Sales Team
800.262.4671 x772
20
sales@anchoraudio.com
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