Samsung 32" M5300 Smart Full HD TV User manual

Samsung 32" M5300 Smart Full HD TV User manual
USER MANUAL
5 SERIES
Thank you for purchasing this Samsung product.
To receive more complete service, please register your product at www.samsung.com/register
Model
Serial No.
If you have any questions, please call us at 1-800-SAMSUNG (1-800-726-7864) for assistance.
Before Reading This User Manual
This TV comes with this user manual and an embedded e-Manual.
Before reading this user manual, review the following:
User
Manual
Read this provided user manual to see information about
product safety, installation, accessories, initial configuration,
and product specifications.
e-Manual
For more information about this TV, read the e-Manual
embedded in the product.
•• To open the e-Manual,
> Settings > Support > Open e-Manual
Scan this QR code with your smart device to visit Samsung's online Customer Service Center. You
can also visit the site - http//:www.samsung.com/us/support - on your PC. On the website, you can
download the user manual and see its contents on your PC or mobile device.
Learning the e-Manual's assistance functions
Search
Select an item from the search results to load the corresponding page.
Index
Select a keyword to navigate to the relevant page.
Recently
Viewed Topics
Select a topic from the list of recently viewed topics.
•• Some menu screens cannot be accessed from the e-Manual.
Learning the functions of the buttons that appear on e-Manual topic pages
English - 2
(Try Now)
Access the associated menu item and try out the feature directly.
(Link)
Access a topic referred to on an e-Manual topic page.
Warning! Important Safety Instructions
Please read the Safety Instructions before using your TV.
CAUTION
Class II product: This symbol indicates
that a safety connection to electrical
RISK OF ELECTRIC SHOCK. DO NOT OPEN.
earth (ground) is not required.
CAUTION: TO REDUCE THE RISK OF ELECTRIC
SHOCK, DO NOT REMOVE COVER (OR BACK). THERE
AC voltage: Rated voltage marked with
ARE NO USER SERVICEABLE PARTS INSIDE. REFER
this symbol is AC voltage.
ALL SERVICING TO QUALIFIED PERSONNEL.
This symbol indicates that high voltage
is present inside. It is dangerous to make
DC voltage: Rated voltage marked with
any kind of contact with any internal part
this symbol is DC voltage.
of this product.
This symbol indicates that this product
has included important literature
concerning operation and maintenance.
Caution. Consult instructions for use: This
symbol instructs the user to consult the
user manual for further safety related
information.
•• The slots and openings in the cabinet and in the back or bottom are provided for necessary ventilation. To ensure
reliable operation of this apparatus and to protect it from overheating, these slots and openings must never be
blocked or covered.
–– Do not place this apparatus in a confined space, such as a bookcase or built-in cabinet, unless proper
ventilation is provided.
–– Do not place this apparatus near or over a radiator or heat register, or where it is exposed to direct sunlight.
–– Do not place vessels (vases etc.) containing water on this apparatus, as this can result in a fire or electric
shock.
•• Do not expose this apparatus to rain or place it near water (near a bathtub, washbowl, kitchen sink, or laundry
tub, in a wet basement, or near a swimming pool, etc.). If this apparatus accidentally gets wet, unplug it and
contact an authorized dealer immediately.
•• This apparatus uses batteries. In your community, there might be environmental regulations that require you to
dispose of these batteries properly. Please contact your local authorities for disposal or recycling information.
•• Do not overload wall outlets, extension cords, or adaptors beyond their capacity, since this can result in fire or
electric shock.
•• Power-supply cords should be placed so that they are not likely to be walked on or pinched by items placed upon
or against them. Pay particular attention to cords at the plug end, at wall outlets, and at the point where they
exit from the appliance.
•• To protect this apparatus from a lightning storm, or when left unattended and unused for long periods of time,
unplug it from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the set
due to lightning and power line surges.
•• Before connecting the AC power cord to the DC adaptor outlet, make sure that the voltage designation of the DC
adaptor corresponds to the local electrical supply.
•• Never insert anything metallic into the open parts of this apparatus. This may cause a danger of electric shock.
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•• To avoid electric shock, never touch the inside of this apparatus. Only a qualified technician should open this
apparatus.
•• Be sure to plug in the power cord until it is firmly seated. When unplugging the power cord from a wall outlet,
always pull on the power cord's plug. Never unplug it by pulling on the power cord. Do not touch the power cord
with wet hands.
•• If this apparatus does not operate normally - in particular, if there are any unusual sounds or smells coming from
it - unplug it immediately and contact an authorized dealer or service center.
•• Be sure to pull the power plug out of the outlet if the TV is to remain unused or if you are to leave the house for
an extended period of time (especially when children, elderly, or disabled people will be left alone in the house).
–– Accumulated dust can cause an electric shock, an electric leakage, or a fire by causing the power cord to
generate sparks and heat or by causing the insulation to deteriorate.
•• Be sure to contact an authorized Samsung service center for information if you intend to install your TV in a
location with heavy dust, high or low temperatures, high humidity, chemical substances, or where it will operate
24 hours a day such as in an airport, a train station, etc. Failure to do so may lead to serious damage to your TV.
•• Use only a properly grounded plug and wall outlet.
–– An improper ground may cause electric shock or equipment damage. (Class l Equipment only.)
•• To turn off this apparatus completely, disconnect it from the wall outlet. To ensure you can unplug this apparatus
quickly if necessary, make sure that the wall outlet and power plug are readily accessible.
•• Store the accessories (batteries, etc.) in a location safely out of the reach of children.
•• Do not drop or strike the product. If the product is damaged, disconnect the power cord and contact a Samsung
service center.
•• To clean this apparatus, unplug the power cord from the wall outlet and wipe the product with a soft, dry cloth.
Do not use any chemicals such as wax, benzene, alcohol, thinners, insecticide, air fresheners, lubricants, or
detergents. These chemicals can damage the appearance of the TV or erase the printing on the product.
•• Do not expose this apparatus to dripping or splashing.
•• Do not dispose of batteries in a fire.
•• Do not short-circuit, disassemble, or overheat the batteries.
•• There is danger of an explosion if you replace the batteries used in the remote with the wrong type of battery.
Replace only with the same or equivalent type.
•• WARNING - TO PREVENT THE SPREAD OF FIRE, KEEP CANDLES AND OTHER ITEMS WITH OPEN
FLAMES AWAY FROM THIS PRODUCT AT ALL TIMES.
•• Use care when touching the TV after it has been on for some time. Some parts can be warm to the
touch.
•• State of California Proposition 65 Warning
–– WARNING - This product contains chemicals known to the State of California to cause cancer and birth
defects or other reproductive harm.
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Internet security
Samsung takes a number of steps to protect its Internet-compatible Smart TVs against unauthorized incursions and
hacking. For example, certain sensitive communications between the TV and the Internet servers are encrypted. In
addition, the TV’s operating system has adopted controls to prevent the installation of unauthorized applications.
Although we take steps to protect your Smart TV and personal information, no Internet-connected device or
transmission is completely secure. We therefore encourage you to take additional steps to safeguard your TV, secure
your Internet connection, and minimize the risk of unauthorized access. These steps are listed below:
•• When Samsung releases software updates to improve the security of your TV, you should promptly install
these updates. To automatically receive these updates, turn on Auto Update in the TV's menu (Support >
Software Update > Auto Update). When an update is available, a popup message appears on the TV screen.
Accept the software download and update by selecting YES when prompted. Take steps to secure your wireless
router and network. Your router's manual should provide additional details about how to implement the
following measures:
–– Secure your wireless router's management settings with a unique password to prevent unauthorized
changes to security related settings.
–– Implement standard encryption (e.g., WPA2 encryption) on your wireless router to secure your wireless
network signal.
–– Secure access to your wireless network with a hard-to-guess password.
–– Confirm your router's firewall setting is enabled (if so equipped).
–– Make sure that all your Internet-connected devices are behind your network's firewall.
–– If your router or modem has a standby mode button, use it to disconnect your home network from the
Internet when it is not in use.
•• Use strong passwords for all your Internet accounts (Netflix, Facebook, etc.). If your TV has a camera, recess the
camera into the TV's bezel when it is not in use. Recessing the camera makes it inoperative.
•• If any unexpected messages appear on your TV screen requesting permission to link a device or enable a remote
session, do NOT accept.
•• Do not visit suspicious web sites and do not install any suspicious programs. We recommend that users install
only those authorized apps provided by Samsung through Samsung Smart Hub.
Figures and illustrations in this User Manual are provided for reference only and may differ from the actual
product appearance. Product design and specifications may change without notice.
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Contents
01
Before Reading This User Manual
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2
Warning! Important Safety Instructions
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3
TV Installation
Mounting the TV on a wall
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7
Providing proper ventilation for your TV
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8
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9
Safety Precaution: Securing the TV to the wall to
prevent falling
02
The Remote Control
Installing batteries into the remote control
03
Initial Setup
Using the TV Controller
04
05
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Troubleshooting and Maintenance
Troubleshooting
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What is Remote Support?
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Eco Sensor and screen brightness
----------------------------------------------------------------------------- 15
Still image warning
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Caring for the TV
----------------------------------------------------------------------------- 15
Specifications and Other Information
Specifications
----------------------------------------------------------------------------- 16
Environmental Considerations
----------------------------------------------------------------------------- 16
Decreasing power consumption
----------------------------------------------------------------------------- 17
Dimensions
----------------------------------------------------------------------------- 18
Licenses
----------------------------------------------------------------------------- 18
FCC and Warranty Information
Federal Communication Commission Interference
Statement
----------------------------------------------------------------------------- 19
IMPORTANT WARRANTY INFORMATION REGARDING
TELEVISION FORMAT VIEWING
----------------------------------------------------------------------------- 19
LIMITED WARRANTY TO ORIGINAL PURCHASER
----------------------------------------------------------------------------- 20
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01 TV Installation
Mounting the TV on a wall
If you mount this TV on a wall, follow the instructions exactly as set out by the manufacturer. Unless it is
correctly mounted, the TV may slide or fall and cause serious injury to a child or adult and serious damage
to the TV.
You can mount the TV on the wall using a wall mount kit (sold separately).
TV
Wall mount
bracket
C
•• Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you
choose to install the wall mount on your own.
•• To order the wall mount kit, contact Samsung Customer Care at 1-800-SAMSUNG (1-800-726-7864).
•• You can install your wall mount on a solid wall perpendicular to the floor. Before attaching the wall mount to
surfaces other than plaster board, contact your nearest dealer for additional information. If you install the TV on
a ceiling or slanted wall, it may fall and result in severe personal injury.
•• When installing a wall mount kit, we recommend you fasten all four VESA screws.
•• If you want to install a wall mount kit that attaches to the wall using two top screws only, be sure to use a
Samsung wall mount kit that supports this type of installation. (You may not be able to purchase this type of
wall mount kit, depending on the geographical region.)
•• Standard dimensions for wall mount kits are shown in the table below.
•• If you are installing a third-party wall mount, note that the length of the screws you can use to attach the TV to
the wall mount is shown in column C in the table below.
TV size in
inches
VESA screw hole specs
(A * B) in millimeters
C (mm)
Standard
Screw
Pitch
(mm)
Quantity
32
100 x 100
20.9 - 21.9
M4
0.7
4
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Do not install your wall mount kit while your TV is turned on. This may result in personal injury from
electric shock.
•• Do not use screws that are longer than the standard dimension or do not comply with the VESA standard screw
specifications. Screws that are too long may cause damage to the inside of the TV set.
•• For wall mounts that do not comply with the VESA standard screw specifications, the length of the screws may
differ depending on the wall mount specifications.
•• Do not fasten the screws too firmly. This may damage the product or cause the product to fall, leading to
personal injury. Samsung is not liable for these kinds of accidents.
•• Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is
used or when the consumer fails to follow the product installation instructions.
•• Do not mount the TV at more than a 15 degree tilt.
•• Always have two people mount the TV onto a wall.
Providing proper ventilation for your TV
When you install your TV, maintain a distance of at least 4 inches between the TV and other objects (walls, cabinet
sides, etc.) to ensure proper ventilation. Failing to maintain proper ventilation may result in a fire or a problem with
the product caused by an increase in its internal temperature.
When you install your TV with a stand or a wall mount, we strongly recommend you use parts provided by Samsung
Electronics only. Using parts provided by another manufacturer may cause difficulties with the product or result in
injury caused by the product falling.
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Safety Precaution: Securing the TV to the wall to prevent falling
Caution: Pulling, pushing, or climbing on the TV may cause the TV to fall. In particular, ensure
your children do not hang on or destabilize the TV. This action may cause the TV to tip over,
causing serious injuries or death. Follow all safety precautions provided in the Safety Flyer
included with your TV. For added stability and safety, you can purchase and install the anti-fall
device as described below.
WARNING: Never place a television set in an unstable location. The television set may fall, causing
serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple
precautions such as
•• Using cabinets or stands recommended by the manufacturer of the television set.
•• Only using furniture that can safely support the television set.
•• Ensuring the television set is not overhanging the edge of the supporting furniture.
•• Not placing the television set on tall furniture (for example, cupboards or bookcases) without
anchoring both the furniture and the television set to a suitable support.
•• Not placing the television set on cloth or other materials that may be located between the television
set and supporting furniture.
•• Educating children about the dangers of climbing on furniture to reach the television set or its
controls.
If you are retaining and relocating the television set that you are replacing with this new set, you should
apply the same precautions to the old set.
Preventing the TV from falling
1. Using the appropriate screws, firmly fasten a set of brackets to the wall.
Confirm that the screws are firmly attached to the wall.
–– You may need additional material such as wall anchors depending
on the type of wall.
2. Using the appropriately sized screws, firmly fasten a set of brackets to
the TV.
–– For the screw specifications, refer to "Standard Screw" in the table
on the previous page.
3. Connect the brackets fixed to the TV and the brackets fixed to the wall
with a durable, heavy-duty string, and then tie the string tightly.
–– Install the TV near the wall so that it does not fall backwards.
–– Connect the string so that the brackets fixed to the wall are at the
same height as or lower than the brackets fixed to the TV.
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02 The Remote Control
Turns the TV on and off.
Displays and selects the available
video sources.
Gives direct access to channels.
Turns on the backlight for the
buttons. When on, the buttons
become illuminated for a
moment when pressed. (Using
the remote control with this
button set to On will reduce
battery life.)
Selects additional digital channels
being broadcast by the same digital
station. For example, to select
channel ‘54-3’, press ‘54’, then press
‘-’ and ‘3’.
Returns to the previous channel.
Adjusts the volume.
Changes channels.
Returns to the Home Screen.
Launches the Channel List.
Displays the e-Manual.
Shuts off the TV automatically after
a preset period of time.
Displays the main on-screen menu.
E (Select)
Press this button to select or run a
focused item.
Returns to the previous menu.
PIC SIZE
Changes the picture size.
CC/VD
Controls the caption decoder and
displays captions on the screen.
REC
Records programs currently airing
on other channels.
•• This function is not available
on certain models in specific
geographical areas.
Turns the sound on and off.
Displays information on the TV
screen.
Moves the cursor, selects the
onscreen menu items, and changes
the values seen on the TV's menu.
Exits the menu.
Use these buttons according to the
directions on the TV screen.
Use these buttons with a specific
feature, according to the directions
on the TV's screen.
•• The button names above may differ from the actual names.
•• The remote control may differ by its model.
•• This remote control has Braille points on the Power, Channel, Volume, and Enter buttons and can be used by
visually impaired persons.
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Installing batteries into the remote control
Match the polarity of the batteries to the symbols in the battery compartment.
•• Use the remote control within 23 feet of the TV.
•• Bright light may affect the performance of the remote control. Avoid using near
bright fluorescent lights or neon signs.
•• The color and shape of the remote may vary depending on the model.
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03 Initial Setup
When you turn on your TV for the first time, it immediately starts the Initial Setup. Follow the instructions displayed
on the screen and configure the TV's basic settings to suit your viewing environment.
Using the TV Controller
You can turn on the TV with the TV Controller button at the bottom of the TV, and then use the Control Menu. The
Control menu appears when the TV Controller is pressed while the TV is On. For more information about its usage,
refer to the figure below.
Control menu
: Power Off
: Volume Up
: Channel Up
: Volume Down
: Channel Down
: Source
TV Controller / Remote control sensor
Press: Move
Press & Hold: Select
The TV Controller is located on the bottom of
the TV.
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04 Troubleshooting and Maintenance
Troubleshooting
If the TV seems to have a problem, first review this list of possible problems and solutions. Alternatively, review the
Troubleshooting Section in the e-Manual. If none of the troubleshooting tips apply, visit www.samsung.com/support
or call Samsung Customer Service at 1-800-SAMSUNG (1-800-726-7864).
•• For detailed information on troubleshooting, watch the troubleshooting videos at www.samsung.com/spsn.
•• This TFT LED panel is made up of sub pixels which require sophisticated technology to produce. There may be,
however, a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the
product.
•• To keep your TV in optimum condition, upgrade to the latest software. Use the Update Now or Auto Update
functions on the TV's menu (
>
Settings > Support > Software Update > Update Now or Auto Update).
The TV won’t turn on.
•• Make sure that the AC power cord is securely plugged in to the TV and the wall outlet.
•• Make sure that the wall outlet is working and the power indicator on the TV is lit and glowing a solid red.
•• Try pressing the Power button on the TV to make sure that the problem is not with the remote control. If the TV
turns on, refer to “Remote control does not work” below.
There is no picture/video/sound, or a distorted picture/video/sound from an external device, or
“Weak or No Signal” is displayed on the TV, or you cannot find a channel.
•• Make sure the connection to the device is correct and that all cables are fully inserted.
•• Remove and reconnect all cables connected to the TV and the external devices. Try new cables if possible.
•• Confirm that the correct input source has been selected (
> Source).
•• Perform a TV self diagnosis to determine if the problem is caused by the TV or the device (
>
Settings >
Support > Self Diagnosis > Start Picture Test or Start Sound Test).
•• If the test results are normal, reboot the connected devices by unplugging each device's power cord and then
plugging it in again. If the issue persists, refer to the connection guide in the user manual of the connected
device.
•• If the TV is not connected to a cable or satellite box, run Auto Program to search for channels (
>
Settings >
Broadcasting > Auto Program).
The remote control does not work.
•• Check if the power indicator on the TV blinks when you press the remote's Power button. If it does not, replace
the remote control's batteries.
•• Make sure that the batteries are installed with their poles (+/–) in the correct direction.
•• Try pointing the remote directly at the TV from 5 ft. to 6 ft. (1.5~1.8 m) away.
The cable or satellite box remote control doesn’t turn the TV on or off or adjust the volume.
•• Program the cable or satellite box remote control to operate the TV. Refer to the cable or satellite box user
manual for the SAMSUNG TV code.
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The TV settings are lost after 5 minutes.
•• The TV is in the Retail Mode. Change the Usage Mode in the System Manager Menu to Home Mode (
>
Settings > General > System Manager > Usage Mode > Home Mode).
Intermittent Wi-Fi
•• Make sure the TV has a network connection (
>
Settings > General > Network > Network Status).
•• Make sure the Wi-Fi password is entered correctly.
•• Check the distance between the TV and the Modem/Router. The distance should not exceed 50 ft (15.2 m).
•• Reduce interference by not using or turning off wireless devices. Also, verify that there are no obstacles
between the TV and the Modem/Router. (The Wi-Fi strength can be decreased by appliances, cordless phones,
stone walls/fireplaces, etc.)
Single story
Multi story
Wireless router
Wireless repeater
•• Contact your ISP and ask them to reset your network circuit to re-register the Mac addresses of your new
Modem/Router and the TV.
Video App problems (Youtube etc)
•• Change the DNS to 8.8.8.8. Select
>
Settings > General > Network > Network Status > IP Settings >
DNS Setting > Enter manually > DNS Server > enter 8.8.8.8 > OK.
•• Reset by selecting
>
Settings > Support > Self Diagnosis > Reset Smart Hub.
What is Remote Support?
Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:
•• Diagnose your TV
•• Adjust the TV settings for you
•• Perform a factory reset on your TV
•• Install recommended firmware updates
How does Remote Support work?
You can easily have a Samsung Tech service your TV remotely:
1. Call the Samsung Contact Center and ask for remote support.
2. Open the menu on your TV and go to the Support section.
3. Select Remote Management, then read and agree to the service agreements. When the PIN screen appears,
provide the PIN number to the agent.
4. The agent will then access your TV.
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Eco Sensor and screen brightness
Eco Sensor adjusts the brightness of the TV automatically. This feature measures the light in your room and
optimizes the brightness of the TV automatically to reduce power consumption. If you want to turn this off, go to
>
Settings > General > Eco Solution > Ambient Light Detection.
•• If the screen is too dark while you are watching TV in a dark environment, it may be due to the
Ambient Light Detection function.
•• Do not block the sensor with any object. This can decrease picture brightness.
Still image warning
Avoid displaying still images (such as jpeg picture files), still image elements (such as TV channel logos, stock
or news crawls at the screen bottom etc.), or programs in panorama or 4:3 image format on the screen. If you
constantly display still pictures, it can cause image burn-in on the LED screen and affect image quality. To reduce the
risk of this adverse effect, please follow the recommendations below:
•• Avoid displaying the same TV channel for long periods.
•• Always try to display any image in full screen. Use the picture format menu of the TV for the best possible match.
•• Reduce brightness and contrast to avoid the appearance of after-images.
•• Use all TV features designed to reduce image retention and screen burn. Refer to the e-Manual for details.
Caring for the TV
•• If a sticker was attached to the TV screen, some debris can remain
after you remove the sticker. Please clean the debris off before
watching TV.
•• The exterior and screen of the TV can get scratched during cleaning.
Be sure to wipe the exterior and screen carefully using a soft cloth to
prevent scratches.
•• Do not spray water or any liquid directly onto the TV. Any liquid that
goes into the product may cause a failure, fire, or electric shock.
•• To clean the screen, turn off the TV, then gently wipe away smudges
and fingerprints on the panel with a micro-fiber cloth. Clean the
body or panel of the TV with a micro-fiber cloth dampened with a
small amount of water. After that, remove the moisture with a dry
cloth. While cleaning, do not apply strong force to the surface of the
panel because it can damage the panel. Never use flammable liquids
(benzene, thinner, etc.) or a cleaning agent. For stubborn smudges,
spray a small amount of screen cleaner on a micro-fiber cloth, and
then use the cloth to wipe away the smudges.
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05 Specifications and Other Information
Specifications
Model Name
Display Resolution
Screen Size
(Diagonal)
Sound (Output)
Dimensions (W x H x D)
Body
UN32M5300 / UN32M530D
1920 x 1080
32˝ Class
(31.5 measured diagonally)
10 W
29.2 x 17.2 x 2.7 inches
(741.0 x 436.2 x 69.0 mm)
With stand
29.2 x 18.5 x 5.7 inches
(741.0 x 468.7 x 145.4 mm)
Weight
Without Stand
With Stand
8.6 lbs (3.9 kg)
8.8 lbs (4.0 kg)
Environmental Considerations
Operating Temperature
Operating Humidity
Storage Temperature
Storage Humidity
English - 16
50°F to 104°F (10°C to 40°C)
10% to 80%, non-condensing
-4°F to 113°F (-20°C to 45°C)
5% to 95%, non-condensing
Notes
•• Design and specifications are subject to change without prior notice.
•• This device is a Class B digital apparatus.
•• For information about the power supply, and more information about power consumption, refer to the labelrating attached to the TV.
•• Typical power consumption is measured according to Energy Star Program requirements for televisions.
•• Your TV and its accessories may look different than the product images presented in this manual, depending on
the model.
•• All drawings are not necessarily to scale. Some dimensions are subject to change without prior notice. Refer to
the dimensions before installing your TV. Not responsible for typographical or printed errors.
•• To connect a LAN cable, use a CAT 7 (*STP type) cable for the connection.
* Shielded Twist Pair
© 2017 Samsung Electronics America, Inc
Dispose unwanted electronics through an approved recycler.
To find the nearest recycling location, go to our website:
www.samsung.com/recyclingdirect or call, (877) 278 - 0799
Decreasing power consumption
When you shut the TV off, it enters Standby mode. In Standby mode, it continues to draw a small amount of power. To
decrease power consumption, unplug the power cord when you don't intend to use the TV for a long time.
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Dimensions
Port panel detail / Rear view
1
2
3
•• The displayed image may differ from your TV, depending on the model.
(Unit: inches)
Model name
UN32M5300 /
UN32M530D
1
2
3
6.2
12.6
6.7
Licenses
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or
registered trademarks of HDMI Licensing LLC in the United States and other countries.
English - 18
FCC and Warranty Information
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one of the following measures:
•• Reorienting or relocating the receiving antenna.
•• Increasing the separation between the equipment and receiver.
•• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
•• Consulting the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could
void the user’s authority to operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
For products available in the US and Canadian markets, only channels 1~11 are available. You cannot select other
channels.
This device and its antenna(s) must not be co-located or operated in conjunction with any other antenna or
transmitter.
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated so there is at least 8 inches (20 cm) between the radiator and your body.
IMPORTANT WARRANTY INFORMATION REGARDING TELEVISION FORMAT
VIEWING
Wide screen format LED Displays (with 16:9 aspect ratios, the ratio of the screen width to height) are primarily
designed to view wide screen format full-motion video. The images displayed on them should primarily be in the
wide screen, 16:9 ratio format, or expanded to fill the screen, if your model offers this feature, with the images
constantly in motion. Displaying stationary graphics and images on the screen, such as the dark sidebars on nonexpanded standard format television video and programming, should be limited to no more than 5% of the total
television viewing time per week.
Additionally, viewing other stationary images and text such as stock market crawls, video game displays, station
logos, web sites or computer graphics and patterns, should be limited as described above for all televisions.
Displaying stationary images that exceed the above guidelines can cause uneven aging of LED Displays that leave
subtle, but permanent burned-in ghost images in the LED picture. To avoid this, vary the programming and images,
and primarily display full screen moving images, not stationary patterns or dark bars. On LED models that offer
picture sizing features, use these controls to view different formats as a full screen picture.
Be careful about the television formats you select and the length of time you view them. Uneven LED aging as a
result of format selection and use, as well as burned in images, are not covered by your Samsung limited warranty.
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LIMITED WARRANTY TO ORIGINAL PURCHASER
This SAMSUNG brand product, as supplied and distributed by SAMSUNG and delivered new, in the original carton
to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials and
workmanship for period of:
Categories
Parts
Labor
LCD/LED TV
1 Year
1 Year
Size
Service
42" and Larger
Carry-In or In Home
40" and Smaller
Carry-In
•• For commercial use, the warranty is 90 Days Parts and Labor.
This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in
the United States. To receive warranty service, the purchaser must contact SAMSUNG for problem determination
and service procedures.
Warranty service can only be performed by a SAMSUNG authorized service center. The original dated bill of sale
must be presented upon request as proof of purchase to SAMSUNG or SAMSUNG's authorized service center.
SAMSUNG will repair or replace this product, at our option and at no charge as stipulated herein, with new or
reconditioned parts or products if found to be defective during the limited warranty period specified above. All
replaced parts and products become the property of SAMSUNG and must be returned to SAMSUNG. Replacement
parts and products assume the remaining original warranty, or ninety (90) days, whichever is longer.
Certain products are eligible for In-home service at Samsung’s discretion. To receive in-home service, the product
must be unobstructed and accessible to service personnel. If during in-home service, repair cannot be completed,
it may be necessary to remove, repair and return the product. If in-home service is unavailable, SAMSUNG may
elect, at our option, to provide for transportation of our choice to and from a SAMSUNG authorized service
center. Otherwise, transportation to and from the SAMSUNG authorized service center is the responsibility of the
purchaser.
This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, and
except to the extent otherwise expressly provided for in this statement, noncommercial use of this product, and
shall not apply to the following, including, but not limited to: damage which occurs in shipment; delivery and
installation; applications and uses for which this product was not intended; altered product or serial numbers;
cosmetic damage or exterior finishes; accidents, abuse, neglect, fire, water, lightning or other acts of nature; use
of products, equipment, systems, utilities, services, parts, supplies, accessories, applications, installations, repairs,
external wiring or connectors not supplied or authorized by SAMSUNG which damage this product or result in
service problems; incorrect electrical line voltage, fluctuations and surges; customer adjustments and failure
to follow operating instructions, cleaning, maintenance and environmental instructions that are covered and
prescribed in the instruction book; reception problems and distortion related to noise, echo, interference or other
signal transmission and delivery problems; brightness related to normal aging, or burned-in images. SAMSUNG
does not warrant uninterrupted or error-free operation of the product.
English - 20
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE, AND NO
WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY AFTER THE EXPRESS WARRANTY
PERIODS STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR
CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL NOT BE
LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR ANY OTHER
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THIS
PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST SAMSUNG
BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG AND CAUSING THE
ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, PURCHASER ASSUMES ALL RISK AND LIABILITY FOR
LOSS, DAMAGE OR INJURY TO PURCHASER AND PURCHASER’S PROPERTY AND TO OTHERS AND THEIR PROPERTY
ARISING OUT OF THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT SOLD BY SAMSUNG NOT CAUSED
DIRECTLY BY THE NEGLIGENCE OF SAMSUNG. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER
THAN THE ORIGINAL PURCHASER OF THIS PRODUCT, IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE
REMEDY.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of
incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty
gives you specific legal rights, and you may also have other rights which vary from state to state.
To obtain warranty service, please contact SAMSUNG at:
Samsung Electronics America, Inc.
85 Challenger Road
Ridgefield Park, NJ 07660-2112
1-800-SAMSUNG (726-7864) – www.samsung.com
The benefits of this Limited Warranty extend only to the original purchaser of Samsung products from an authorized
Samsung reseller. THIS LIMITED WARRANTY SHALL NOT APPLY TO ANY SAMSUNG PRODUCTS PURCHASED FROM
UNAUTHORIZED RESELLERS OR RETAILERS, EXCEPT IN STATES WHERE SUCH RESTRICTION MAY BE PROHIBITED.
For a list of Samsung authorized retailers, please go to: http://www.samsung.com/us/peaceofmind/authorized_
resellers.html.
English - 21
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Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer
care center.
Country
CANADA
U.S.A
Customer Care Center
1-800-SAMSUNG (726-7864)
1-800-SAMSUNG (726-7864)
Web Site
www.samsung.com/ca/
support (English)
Address
Samsung Electronics Canada Inc.
www.samsung.com/ca_fr/
support (French)
Mississauga, Ontario L5N 0B9
www.samsung.com/us/
support
2050 Derry Road West
Canada
Samsung Electronics America, Inc.
85 Challenger Road
Ridgefield Park, NJ 07660
accessibility contact information in U.S.A. : accessibility@sea.samsung.com
Scan the QR code to view our helpful how-to videos
Scan this QR code with
your smart phone to see
helpful videos.
If you experience issues, please do not take the TV back to the store.
In the United States of America, call us at 1-800-SAMSUNG (1-800-726-7864) or visit us at www.samsung.com
or www.samsung.com/spsn for support and warranty service.
For more information, see "Troubleshooting" in this manual.
© 2017 Samsung Electronics Co., Ltd. All rights reserved.
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