Whynter ARC-102CS Compact Size 10000 BTU Portable Unit Air Conditioner with dehumidifier 3M and SilverShield Filter Instructions / Assembly

Whynter ARC-102CS Compact Size 10000 BTU Portable Unit Air Conditioner with dehumidifier 3M and SilverShield Filter Instructions / Assembly
Whynter 10,000 BTU Portable Air Conditioner Compact Size
Model # : ARC-102CS
INSTRUCTION MANUAL
Congratulations on your new Whynter product. To ensure proper operation, please read this Instruction Manual carefully before
using this product. Keep this manual in a safe place for future reference.
TABLE OF CONTENTS
PAGE
DISPOSAL INFORMATION
4
SAFETY PRECAUTIONS
5
INTRODUCTION / TECHNICAL DATA
6
PARTS IDENTIFICATION
7-8
CONTROL PANEL
9
INSTALLATION
10 - 12
OPERATION INSTRUCTIONS
13 - 14
REMOTE CONTROL
15
CARE AND MAINTENANCE
16
TROUBLESHOOTING
17 - 18
WARRANTY INFORMATION
20
3
DISPOSAL INFORMATION
Thank you for choosing the Whynter 10000 BTU Portable Air Conditioner Compact Size. Please
follow the instructions provided in this user guide to obtain the very best performance from your
portable air conditioner and take full advantage of the many features your portable air conditioner
offers you. We trust that your Whynter air conditioner will provide the performance and reliability
that we stand for.
Please keep this user manual in a safe place for future reference.
This symbol on the product or its packaging indicates that the appliance cannot be treated as normal domestic trash, but must be handed in at a collection point for recycling electric and electronic
appliances. Your contribution to the correct disposal of this product protects the environment. Further information about the recycling of this product can be obtained from your local municipal authority.
4
SAFETY PRECAUTIONS
WARNING
TO REDUCE THE RISK OF FIRE, ELECTRICAL SHOCK, OR INJURY
WHEN USING YOUR AIR CONDIITIONER, FOLLOW THESE BASIC
PRECAUTIONS:
Before the appliance is used, it must be properly positioned and installed as detailed in this manual.
•
Do not under any circumstances cut or remove the third (ground) prong from the power cord
•
Make sure this unit is connected to a correctly grounded power supply outlet. Do not use an extension cord or
power strip
•
The power cord is UL listed. It has a built-in L.C.D.I. (leakage, current, detection, interruption) circuit breaker
for added safety. If the power supply is interrupted, press the reset button to reconnect the unit to power
source
•
It is recommended to use a separate circuit that its size should be 15 Amps for the air conditioner
•
Do not use an excessively wet cloth, industrial solvents, oil-based products to clean this portable air conditioner
•
To avoid the risk of shock, the product should never be used in bathrooms, shower rooms, or in any other
steamy or wet areas
•
Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliances
•
Do not repair, disassemble and/or modify the unit by yourself
•
Always turn off the portable air conditioner when cleaning the air filter, and transporting
•
Do not turn this unit on and off by plugging and unplugging. Always use the ON/OFF switch
•
Transport the unit in an upright position only, or leave it in an upright position for at least 4 hours before first
use
•
Ensure curtains or other objects are not obstructing the air inlet filters
•
Do not bend or crush the exhaust hose while in use
•
Always allow at least 20” of clearance around the unit for ventilation. Do not use this unit inside closets, cabinets and/or cramped spaces between furniture
•
This unit is optimized to operate in an ambient temperature of 64°F – 95°F
•
This unit must be installed in an area protected from the element, such as wind, rain, water spray or drips
•
The unit should not be located next to ovens, grills or other sources of high heat
•
Always place the unit on even and hard and level surface
•
Do not sit or place objects on the unit
•
Do not allow children to climb, stand or hang on the appliance. The air conditioner could tip over and get damaged and/or seriously injure somebody
•
Keep fingers out of the air intakes and air outlets
•
The appliance is an electrical appliance. To avoid injury from electrical shock do not operate it with wet hands,
while standing on a wet surface or while standing in water. Do not use it in outdoors or in wet condi-tions
•
When positioning or moving the appliance, ensure it is not turned upside down or greater than 45° or more off
level
•
This appliance is designed for household, non-commercial use only. Any other use will void the warranty
•
Do not plug into the power outlet before set up is completed
•
Do not operate this unit without the air filter(s)
•
Do not use harsh chemicals to clean the filter(s). Dry thoroughly before inserting the filter(s) into the unit
•
At the end of each season, all water must be drained from the unit and filter(s) must be cleaned before storage
THE MANUFACTURER DISCLAIMS ANY RESPONSIBILITY IF THE ABOVE INSTRUCTIONS ARE NOT FOLLOWED.
5
INTRODUCTION / TECHNICAL DATA
HOW IT WORKS
The Whynter compact CFC-free, lead-free, and energy efficient 10,000 BTU portable air condi-tioner, helps you
stay cool while working with better environmental standards and reducing energy consumption.
This portable air conditioner is the ideal space-constrained climate-control solution. Designed with a compact
modern style, the unit easily blends in with any room design and is ideal for for a kid’s room. This compact, yet
powerful portable air conditioner can also function as a 68-pint dehumidifier to remove excess humidity from the
air, allowing the ambient air to feel even cooler and improving air comfort.
This Whynter 10000 BTU Portable Air Conditioner Compact Size features an ECO-FRIENDLY CFC-free GREEN
R-410A refrigerant and lead-free RoHS compliant components.
TECHNICAL DATA
Model:
ARC-102CS
Operational Modes:
Air conditioner, Fan or Dehumidifier
Cooling Capacity:
10000 BTU
Coverage Area:
215 sq. ft.
Dehumidifying Capacity:
68 pints / day
Fan Speed:
2 Fan Speeds (High, Low)
Filters:
Activated Carbon Filter and washable pre-filter
Thermostat Control Range:
62° - 86°F
Timer:
24 hour programmable timer
Noise Level:
<51 dBA
Extendable Hose:
59”
Window Kit Length:
Minimum: 26.5”
Maximum: 48”
Refrigerant:
R-410A
Air Flow (at high speed):
350 m3/h / 206 CFM
Maximum Power Consumption:
1110W/ 9.8A
Power Supply:
115 V / 60Hz
EER:
9.0
Unit Dimensions:
14” W x 14” D x 28” H
Package Dimensions:
15” W x16” D x35” H
Net Weight:
53 lbs
Gross Weight:
62 lbs
6
PARTS IDENTIFICATION
FRONT VIEW
Control Panel
Side Handle (2)
Front Air Vent / Louvers
Casters (four)
BACK VIEW
Pre-filter
3M Filter (Optional, sold separately)
Activated Carbon Filter
Upper Air Intake
Upper Drain Port
Air Exhaust
Lower Air Intake
Lower Drain Port
7
PARTS IDENTIFICATION
ACCESSORY IMAGE
A
B
C
ACCESSORY DESCRIPTION
QUANTITY
Exhaust hose adapter to the unit
1 piece
Exhaust hose
1 piece
Exhaust hose adapter to the window
1 piece
Window slider kit
1 set
Clear plastic plug (plug is in the upper corner of
the plastic bag that holds the user manual)
1 piece
Foam seal A (Adhesive)
Foam seal B (Adhesive)
Foam seal C (Non-adhesive)
2 pieces
2 pieces
1 piece
Security bracket with 2 screws
1 set
Drain hose
1 piece
3M Filter (Optional, sold separately)
Activated Carbon Filter
Remote control
1 piece
1 piece
1 piece
Operating Conditions
Mode
Room Temperature
Cool
Higher than 64°F
Dry
Higher than 60°F
Leakage-Current Detection and Interruption (LCDI)
Your portable air conditioner is supplied with a Leakage-Current Detection and Interruption (LCDI)
plug. This plug reduces the risk of fire due to arcing faults in the power supply cord. Please follow
the instructions below to ensure that LCDI plug works properly.
1. Plug the power cord to a grounded wall outlet. Do not plug to a power strip or extension cord.
2. Press the TEST button on the plug. This should trip the plug and cut the power to the air conditioner. If the plug does not trip and the unit comes on, please contact technical support.
3. Press the RESET button to start the air conditioner.
4. Do NOT use the TEST and RESET buttons to turn the air conditioner on and off.
8
CONTROL PANEL
Power Button
Press to turn the air conditioner on and off
Mode Button
Press to change mode
• Controls the 3 function modes: COOL, FAN, and DRY.
Up ( + ) and Down ( - ) Buttons
Adjusts set temperature (1°C/ 2°F increments) or timer hours (0 – 24 hours).

This unit is capable of displaying set temperature in Fahrenheit or in Celsius.
To convert from one to the other, press and hold the Up and Down buttons for 3 seconds.
LED Display
• In Cool mode: shows set temperature in °C or °F and AUTO timer setting.
• In DRY and FAN only modes: shows room temperature.
Power Indicator Light
Timer mode indicator light
(set only by remote control)
Error Codes:

E1 - Room temperature sensor error
- Unplug unit and restart in 5 minutes

E2 - Evaporator sensor error
- Unplug unit and restart in 5 minutes

E3 - Condenser sensor error
- Unplug unit and restart in 5 minutes

E4 - Display panel sensor error
- Unplug unit and restart in 5 minutes

P1 - Water reservoir full
- Drain water from the unit
9
INSTALLATION
WARNING: NEVER OPERATE THE AIR CONDITIONER
WITHOUT THE AIR FILTER
Pre-Filter
AIR FILTERS
• Pre-Filter
This portable air conditioner comes with a Pre-Filter which
removes large particles such as dust, pet hair and dander. This
pre-filter can be removed for cleaning by pulling the filter frame
back and out. This pre-filter washable and does not need to be
replaced.
• Activated Carbon Filter (Supplied)
This portable air conditioner comes with an Activated Carbon
Filter, which removes smoke and other odors. This filter should
be replaced every 2-3 months depending on usage. Please
contact [email protected] for retail sales information.
3M Filter
• 3M™ Antimicrobial High Air Flow Filter (Optional, sold
separately)
You may also add the 3M™ Antimicrobial High Air Flow Filter
to this portable air conditioner. This filter is designed to remove
particles such as dust, pet hair and dander, antimicrobial agent
helps inhibit the growth of mold and mildew, and the microstructured elec-trostatically charged filtration media traps and
retains particles. Note: The 3M Filter should be replaced every
2-3 months de- pending on usage. Please contact
[email protected] for retail sales information.
WATER DRAINAGE
The dehumidifying capacity of this unit is 68 pints per day.
The patented self-evaporating function of the ARC-101CS
unit fully exhausts all condensation automatically in most environments when humidity is less than 70%. Areas with more
than 70% humidity, the self-evaporating function can still exhaust about 98% of the moisture and the remaining 2% of
moisture will be collected in the water tank of the air conditioner.
When the water reservoir reaches its maximum level, the unit
will beep 8 times and the digital display will show P1. When
the unit displays P1, all operation modes will be disabled
temporarily, while the fan continuously running. The P1 code
will disappear when the water is completely drained.
• Continuous drainage (Fig. 1a)
Remove the upper drain plug from the back of the unit and
install the drain hose. Place the open end of the hose to a
drain area in a downward direction with gravity. This method
is recommended if uninterrupted op-eration is desired.
• Manual drainage (Fig. 1b)
Carefully move the unit to a drain location, remove the bottom drain plug and let the water drain. Replace the drain plug
and plug in unit to resume operation.
10
(Optional, sold separately)
Fig. 1a
Remove bottom
drain plug for
Manual Drainage
Fig. 1b
Attach drain hose
for Continuous
Drainage
Bottom drain
plug
INSTALLATION
LOCATION
The air conditioner should be placed on a hard and level surface strong enough to support the unit. The unit has
casters and it should only be rolled on smooth, flat surfaces. Use caution when rolling on carpet surfaces. Do not
attempt to roll the unit over objects. Never place any obstacles around the air inlet or outlet and allow at least 20" of
clearance for efficient air conditioning.
Fig. 1
EXHAUST HOSE INSTALLATION
When you use this air conditioner unit, hot air must be exhausted
out of the room to complete the air exchange of the condenser.
When the unit is operating in DRY or FAN only mode, installation
of the exhaust hose is optional.
1. Snap the hose connector to the unit onto one end of the
exhaust hose and then snap the hose connector to the
window onto the other end of the exhaust hose. See Fig. 1
Fig. 2
2. Line-up the hose connector tab onto the back of the unit and
slide in to install. See Fig. 2
3. Only extend the hose to the necessary length.
WINDOW KIT INSTALLATION
When you use this air conditioner unit, hot air must be exhausted out of the room to complete the air exchange of
the condenser. When the unit is operating in fan-only mode, installation of the exhaust hose is optional.
Your window kit has been designed to fit most standard vertical and horizontal windows.
However, it may be necessary for you to modify the installation procedures for your window. Please refer to Fig. 3a
and Fig. 3b. If your window opening is less than the mentioned minimum length of the window slider kit, cut the
slide bar with holes to fit window opening. Never cut out the holes on the window slide bar.
NOTE: When using the window kit on a window or sliding door it will cause the window or sliding door not to be
properly closed and locked. Additional security measurements maybe needed.
The window slide bars can be fixed with the clear plastic plug. Fig. 4.
Fig.3a
Fig. 4
Clear plastic
plug
Fig.3b
11
INSTALLATION
WINDOW KIT INSTALLATION IN A DOUBLE-HUNG WINDOW
1. Open window or sliding door for approximately 5”
Foam seal A
(adhesive type)
2. Cut the foam seal A and B (adhesive
type) to the proper length and attach it to
the bottom of the window. Fig. 5a.
3. Adjust the length of the window bars to
the same length and width of the opening
of the window. Cut the window piece if necessary to fit the length of your window. Fig.
5b.
Foam seal B (adhesive type)
4. Close the window on the window slide
bars. For long term installation, you may
screw the window kit into your window
frame using the security bracket. Fig. 5c.
5. Cut the foam seal C (non-adhesive) to
the length and seal the open gap between
the top window sash and outer window
sash. Shown in Fig. 5d.
Foam seal C
(non-adhesive type)
Security bracket
Screws
WINDOW KIT INSTALLATION IN A SLIDING WINDOW/DOOR
1. Open window or sliding door for approximately 5”
2. Cut the foam seal (adhesive type) to
the proper length and attach it to the bottom of the door / window. Fig. 6a.
Foam seal A
(adhesive type)
3. Adjust the length of the window bars to
the same length and width of the opening
of the window. Cut the window piece if necessary to fit the length of your window. Fig.
6b.
4. Close the door/ window on the window
slide bars. For long term installation, you
may screw the window kit into your window
frame using the security bracket. Fig. 6c.
Foam seal B
(adhesive type)
Security bracket
Screws
5. Cut the foam seal C (non-adhesive) to
the length and seal the open gap between
the top window sash and outer window
sash. Show in Fig. 6d.
Foam seal C
(non-adhesive
type)
EXHAUST INSTALLATION TO THE WINDOW KIT WINDOW/DOOR
1. Make sure that window slider kit is securely installed.
2. Move the unit to the window, extend the hose, align the hose connector and snap them into the window kit.
12
OPERATION INSTRUCTIONS
BEFORE USING YOUR APPLIANCE
 Remove the exterior and interior packing
 Before connecting the appliance to the power source, let it stand upright for approximately 4 hours. This will reduce
the possibility of a malfunction in the cooling system from handling during transportation
SWITCHING ON/OFF THE AIR CONDITIONER
The appliance can be switched ON or OFF by pressing the POWER button on the control panel or the ON/OFF button on the remote control
COOLING MODE
In this mode, the air conditioner cools and dehumidifies the room. To activate this function mode, press the MODE
button until the COOL indicator light comes on. When the cooling mode is set, the compressor will start in
approximately 3 minutes. In cooling mode, hot air is exhausted from the outdoor exhaust port and the exhaust hose
must be connected to exhaust out the hot air.
The temperature setting range of this air conditioner is from 62°F / 17°C to 86°F / 30°C. To set the temperature,
press the + or - buttons. This air conditioner has a 5°F temperature cushion which if the set temperature is within 5°F
of the ambient temperature, the unit runs on fan only mode. This saves energy and prolongs the life of the
compressor of the air conditioner.
To set the fan speed, press the FAN button on the remote. In cooling mode, the difference in noise level between the
2 fan speeds is not very noticeable when the compressor is on.
DRY (DEHUMIDIFYING) ONLY MODE
In this mode, the air conditioner only dehumidifies the room, the compressor will activate intermittently depending on
the ambient temperature and the fan speed is set to LOW. To activate this function mode, press the MODE button
until the DRY indicator light is displayed. Please note that when switching function mode, there will be an approximately 3 minute transition time. In dehumidifying mode, the exhaust hose does not need to be vented. If the exhaust
hose is vented, the room will be cooled as it dehumidifies. To prevent cooling, remove the exhaust hose from the
window kit and allow the warm air from the rear to be re-circulated into the room. If room temperature is higher than
77°F, the fan speed can be adjusted. If room temperature is lower than 77°F, the fan speed is set at Low.
NOTE: When using dehumidifying mode, venting the exhaust hose to the outside is not required. If vented, the warm
air is exhausted to the outside and cooling within the room may occur. Additionally, if the exhaust hose is not vented,
the unit may require more frequent draining. Also, the air conditioner does not have a humidistat in which a specific
humidity level can be set.
FAN ONLY MODE
In this mode, only the fan of the air conditioner runs and circulates the air in the room. To activate this function mode,
press the MODE button until the FAN indicator light comes on. In this function mode, the temperature cannot be set.
Changing the fan speed requires the use of the remote control.
Fan Only mode does not require the use of the exhaust hose.
13
OPERATION INSTRUCTIONS
TIMER (DELAYED SWITCH ON / OFF) FUNCTION
This function mode enables a delayed switch ON or delayed switch OFF of the air conditioner. The time (hours) delay can be set, enabled and disabled.
SETTING SWITCH OFF TIMER
With the air conditioner operating in any function mode, press the TIMER button. The TIMER OFF light will come on.
Then set the desired time delay OFF hours by pressing the UP and DOW N buttons. The time increments are at 0.5
hour to up to 10 hours, followed by 1 hour increment up to 24 hours. When the delay time set has elapsed, the air
conditioner switches off. To cancel the delayed switch off function, turn off the air conditioner or adjust the time setting to 0.0.
SETTING DELAYED SWITCH ON TIMER
With the air conditioner is off, press the TIMER button. The TIMER ON light will come on. Then set the desired time
delay ON hours by pressing the UP and DOW N buttons. The time increments are at 0.5 hour to up to 10 hours, followed by 1 hour increment up to 24 hours. When the delay time set has elapsed, the air conditioner switches on. To
cancel the delayed switch on function, turn on the air conditioner or adjust the time setting to 0.0.
SLEEP MODE
In this mode, the air conditioner gradually increases the set temperature in cooling mode, decreases the noise level
and conserves energy. In Sleep and cooling mode, the set temperature is increased by 1°C/ 2°F in the first 30
minutes. The temperature will then increase by another 1°C/ 2°F after an additional 30 minutes. This new temperature will remain the same for 7 hours. To activate this function mode, press the SLEEP button until the SLEEP
indicator light comes on.
AUTO RESTART
In the event of a power outage, the air conditioner restarts at the previously set function mode and settings when
power is restored.
CONTROLLING THE AIR FLOW DIRECTION
The louvers can be controlled in a fixed direction. To set the louvers in a fixed angle or direction, manually adjust the
louvers to you desired angle.
NOISE LEVEL
Portable air conditioners may make sounds that are not familiar to you. The sounds listed below are normal. Noise
reflecting off hard surfaces such as a floor or wall can make the sounds seem louder than they actually are.

The compressor may make a pulsating or high-pitched sound

Water running from the evaporator to the water tank may make a splashing sound

Refrigerant flowing may make a gurgling sound

Fan sound may come from front and back air vents
COMPRESSOR LOCK OUT
This portable air conditioner is optimized to operate in an ambient temperature of 64°F – 90°F. The compressor circuit has an automatic 3 minute time delayed start if the unit is turned off and on quickly. This prevents over-heating of
the compressor and possible circuit breaker tripping.
SHORTCUT FUNCTION
Push this button when remote controller is on, the system will automatically revert back to the previous settings including operating mode, setting temperature, fan speed level and sleep feature (if activated). If shortcut button is
pushed for more than 2 seconds, the system will automatically store the current operation settings including operating mode, setting temperature, fan speed level and sleep feature (if activated ).
14
REMOTE CONTROL
The portable air conditioner can be switched on by the remote control. To transmit signals from the remote control to the air conditioner, point the front part of the remote handset towards the control panel on the air conditioner. Reception of the signal is confirmed by a beep. The maximum signal transmission distance is approximately 8 meters / 26 feet.
NOTE:
 Other appliances in the same room controlled by a remote control (TV, radio, stereo, etc.), may cause
interferences
 Electronic and fluorescent lamps may interfere with the signal transmissions between the remote control
and the air conditioner
 Remove the batteries if the remote control is not used for long periods
INSTALLING BATTERIES
To insert the batteries, open the flap on the back of the remote control by
sliding if off. Strictly adhere to the polarity signs on the bottom of the battery
housing, close the flap once the batteries have been inserted.
 Only use two dry LR03 AAA 1.5V Batteries (included) in the remote
control
 Always change both batteries at the same time
INDICATOR
1 – Mode Indicator
2
3
4
2 – Transmission Indicator
5
3 – ON/OFF Display
4 – Timer On Indicator
5 – Timer Off Indicator
6 – Battery Indicator
6
8
1
7
7 – Temperature/Timer
display
10
9
11
18
21
12
19
16
20
13
17
14
15
8 – Sleep Display
FUNCTION
Displays the current selected mode
(Auto, Cool, Dry, or Fan)
Displays when remote sends signal to
unit
Displays when the unit is turned on, and
disappears when it is turned off
Displays when TIMER ON is set
Displays when TIMER OFF is set
Displays battery life status
Displays the set temperature by default,
or timer setting when using TIMER ON/
OFF functions
Displays when SLEEP function is activated
9 – Display Window
Displays all active settings
10 – Fan Speed Display
BUTTONS
11 – On/Off Button
Displays selected Fan speed. This display is blank when set to AUTO speed.
FUNCTION
Turns the unit On and Off
Controls the 4 function modes:
Auto, Cool, Dry, & Fan
12 – Mode Button
13 – Fan Speed Button
Controls the fan speeds: High, Low
14 – Sleep Button
15 – LED Display Button
16 – Up Button
17 – Down Button
Enables Sleep mode
18 – Shortcut Button
19 – Timer On Button
20 – Timer Off Button
15
Turns on and off the display light
Increases set temperature/time
Decreases set temperature/time
Restore the current settings or resume
previous settings
Enables the Timer On
Enables the Timer Off
CARE AND MAINTENANCE
IMPORTANT:
 Switch off the air conditioner and disconnect the plug from
the power outlet
Fig. 7a
 Drain water by removing the drain plug
 Always transport the air conditioner in an upright position
only
CLEANING THE AIR FILTERS
• To ensure the air intake is filtered properly and to assure
that your air conditioner runs efficiently, it is recommended
to clean the air filters at least once every two weeks
The Pre-Filter can be
removed for
cleaning by pull-ing
the filter frame back
and out
• This unit has two air filters; the pre-filter, and the Activated
Carbon Filter.
• Switch off the air conditioner and remove the pre-filter and
the Activated Carbon Filter from the unit (Fig. 7a and Fig.
7b)
• Use a vacuum cleaner or tap lightly to remove loose dust
and dirt from the Pre-filter. Then rinse them thoroughly
under warm or cold running water (no hotter than 100F.)
Fig. 7b
3M Filter
(Optional,
sold
separately)
or
Activated
Carbon
Filter
• Dry thoroughly before re-inserting the filters. (Fig. 7c)
NOTE: pre-filter is washable and does not need to be
replaced. The 3M filter(Optional, sold separately) and
the Activated Carbon Filter should be replaced every
2-3 months depending on usage. Please contact
[email protected] for retail sales information
WARNING! Never operate the air conditioner without
the pre-filter in place
CLEANING THE AIR CONDITIONER
 Always switch off the air conditioner and disconnect the
plug from the power supply outlet before cleaning the air
conditioner
 Use a soft damp cloth to wipe the body of the unit.
Fig. 7c
 Never use harsh chemicals, oil-based products, detergents, chemically treated cloths or other cleaning solutions. These could possibly damage the body of the air
conditioner
END OF SEASON STORAGE
Install the Pre-Filter
and filter frame back to
its place
• Switch off the air conditioner and disconnect the power
plug from the power supply outlet before cleaning the air
conditioner
• To remove the hose from the unit, the easiest way is to
remove take out the hose and leave the connectors in
place.
• Drain the condensed water completely
• On a warm day, turn on the Fan only mode for half a day
so that the inside can dry out completely
• Remove the batteries from the remote controller
• It is recommended that the air conditioner be put back into
its original carton for storage
16
TROUBLESHOOTING
Many common portable air conditioner problems are easily resolved. Try the troubleshooting suggestions
below to see if the problems can be resolved before having to contact the service department.
Problem
The portable air conditioner
does not turn on
Possible Causes
 Power failure / outage
 The automatic switch, line fuse, or
breaker has been tripped




The unit turns on but the compressor does not turn on (the
fan runs but the unit is not
cooling)
 Restore the power supply
 Flip the switch / change the fuse / turn
the breaker back on. Also note that
you may have too many appliances
drawing power on one circuit, you may
need to move the other appliances to
another circuit
The power supply voltage is too low  Move the unit onto another circuit with
the correct voltage
The power cord is damaged
 Call for service. Only authorized personnel should replace damaged power cord or power plug
The L.C.D.I. power plug for the unit  Press the Reset button on the L.C.D.I.
is tripped
power plug
The internal water reservoir is full
 Drain water from the air conditioner
and ‘P1” appears on display
 Possible loose internal connection.
Please contact Whynter for service
 The room temperature is outside of
the operational tolerances of the
unit
 The Cooling mode is not on
 The compressor has not turned on
yet because of its time delay
 The set temperature is too high
 The internal water reservoir is full
and ‘P1” appears on display
The air coming out of the unit
is not very cold, or the airflow
volume is weak
Solutions
 This unit is designed to work in ambient temperatures of 63°F to 90°F
 Press the MODE button until the
COOL light is shown on the display
 Give the compressor 3 minutes to turn
on after the Cooling mode has been
selected
 Set the air conditioner to a lower temperature. It is recommended to set the
temperature to at least 5°F of the ambient temperature
 Either manually drain the water by
removing the drain plug or allow the
unit to exhaust the water itself by running the fan only mode. Then cooling
will resume
 Possible loose internal connection.
Please contact Whynter for service
 The filters are dirty or obstructed
 The air intake or exhaust is obstructed
 Clean the air filters
 Make sure there is at least 20" of
clearance from the air intake. Make
the length of the exhaust hose is as
short as possible
 The unit is set in DRY or FAN mode  Set the unit to the cooling mode
 The unit is set to low fan speed
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 Set the unit to a higher fan speed
TROUBLESHOOTING
Problem
The unit has worked for a long
time, but the room is not cold
enough
Possible Causes
 Windows or doors are open
 There are too many people in the
room
 There is direct sunshine into the
room
 The room is a kitchen or with many
heat-producing appliances
 There is a server in the room
 The room is too large
The unit is very noisy
 The unit is not level
 The surface underneath the unit is
uneven
 Low power voltage
Solutions
 Close all windows and doors
 You may need additional cooling or
another air conditioner
 Close curtains or blinds and try to minimize the amount of direct sunlight into
the room
 You may need additional cooling or
another air conditioner
 Make sure the unit is on hard, level
and stable surface
 Move the unit to a location with a level
and hard floor
 Make sure the wall outlet and support
the required power consumption of the
air conditioner and do not use an extension cord
The unit leaks water
 The unit is tilted or not leveled
 The water tank is full
 Make use the unit is leveled
 Drain water from the drain plug at the
back of the air conditioner
Fan speed cannot be changed
 Fan speed differences are not very
noticeable
 The fan speed difference is not very
noticeable when the compressor is on.
Try setting the unit to Fan only mode,
you should be able to hear the difference between high and low fan speed
settings.
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ONE YEAR LIMITED WARRANTY & THREE YEAR
WARRANTY ON COMPRESSOR
This WHYNTER product is warranted to the original owner, purchased from an authorized Whynter dealer within
the 48 U.S. continental states, for one year from the original purchase date against defects in material and workmanship under normal residential usage. Should your WHYNTER product prove defective within one year from
the date of purchase, contact Whynter’s Customer Support team with the serial number and proof of purchase to
make a warranty claim. A Return Authorization number must be issued before returning any parts or products.
Parts or products received without a Whynter issued Return Authorization number will be refused. Under this
warranty, Whynter will repair or replace any parts found defective with new or remanufactured parts or exchange
the defective product with a new, refurbished, or remanufactured product at our discretion. All defective products
and parts covered by this warranty will be repaired or replaced on a mail-in basis to Whynter’s Service Center.
This warranty is not transferable. After the expiration of the warranty, the cost of labor and parts will be the responsibility of the original owner.
The compressor of portable air conditioners is warranted for an additional two years after the one year limited
warranty expires from the date of purchase.
Return freight is prepaid by Whynter within two months of purchase. After two months to one year, the customer
will be responsible for the return freight cost to Whynter’s Service Center. Please package the product carefully
in its original packaging to avoid damage in transit. Whynter is not responsible for damage resulting from shipper
mishandling or improper packaging. Please retain the original box and packaging materials.
THIS WARRANTY DOES NOT COVER:
 Acts of God, such as fire, flood, hurricanes, earthquakes and tornadoes.
 Improper power supply such as power surge, low voltage, defective household wiring or inadequate fuses.
 Use in commercial or industrial applications.
 Damage, accidental or otherwise, to the product while in the possession of a consumer not caused by a defect in material






or workmanship.
Damage caused by consumer misuse, tampering, lack of maintenance or failure to follow the care and special handling
provisions in the instructions.
Damage to the finish of the case, or other appearance parts caused by wear.
Damage caused by repairs or alterations to the product by anyone other than authorized by the manufacturer.
Removal, Replacement Packaging, Freight and Insurance cost for the warranty service.
Products sold AS IS or from an unauthorized reseller.
Products that have had their serial numbers removed or defaced.
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
CUSTOMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR OR REPLACEMENT AS PROVIDED HEREIN. CLAIMS BASED ON IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY
LAW, BUT NOT LESS THAN ONE YEAR. WHYNTER SHALL NOT BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SUCH AS PROPERTY DAMAGE AND INCIDENTAL EXPENSES RESULTING FROM ANY BREACH OF THIS WRITTEN LIMITED WARRANTY OR ANY IMPLIED WARRANTY. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES, SO THESE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WRITTEN WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY
ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.
The warranty, product contents and specifications are subject to change at any time without notice;
please refer to www.whynter.com for the most current information .
To register your warranty, please visit www.whynter.com and fill out the online Warranty Registration
form. Please be sure to include a copy of your purchase invoice.
To obtain service or information, contact Whynter LLC via email at [email protected] or call
866-WHYNTER (866-949-6837).
Product contents and specifications may change without notice.
Copyright © 2018 Whynter LLC
WWW.WHYNTER.COM
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