picture eeper Desktop Instructions Windows Quick Start Guide 1. Plug the Picture Keeper into your computer's USB port Did you get a popup? If not, skip to step 5 2. Click “Open folder to view files” Do NOT click “Import pictures and videos” 3. Double-click “LaunchPictureKeeper” or “PictureKeeperPro” 4. Picture Keeper will open. On the main screen, click START BACKUP and you're all set! Get Started without Autoplay 5. Click Windows Start Button 6. Select “Computer”, “This PC”, “My Computer”, or “File Explorer” 7. Double-click the drive labeled PKBACKUP 8. Double-click “LaunchPictureKeeper” or “PictureKeeperPro” 9. Picture Keeper will open. On the mainscreen, click START BACKUP and you're all set! You can choose to include Facebook or Email attachments. You can also choose to include video clips from the Search Options menu. Just check the box for Video Clips. *More backup options available with Picture Keeper Pro. Mac Quick Start Guide 1. Plug the Picture Keeper into your computer's USB port 2. On the Mac desktop, double-click the drive icon labeled PKBACKUP 3. When Finder opens, double-click “PictureKeeperForMac” or “PictureKeeperProForMac” 4. Picture Keeper or Picture Keeper Pro will open. On the main screen, click START BACKUP and you're all set! You can choose to include Facebook or Email attachments. You can also choose to include video clips from the Search Options menu. Just check the box for Video Clips. *More backup options available with Picture Need help? Visit us at help.picturekeeper.com or Live chat on our site (desktop or mobile) or give us a call US +1 877-382-0949 or UK/EU +44 208-144-5940 If you purchased this product through a third party vendor, please contact us directly to help you with the product. The vendor may not offer any technical support. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Apple, Mac, MacOS are either registered trademarks or trademarks of Apple Corporation in the United States and/or other countries. CE E wons FC Keeper Pro. Desktop Questions How do | view my pictures? On Picture Keeper's main screen, click View € Print’ on the left. Double-click any of the folders to get to your pictures. This will open sub-folders containing your pictures. Move between folders using the file path at the top, above the folders. The number of pictures contained within the folders is shown next to the folder name (e.g. “Summer Vacation (257) How does it organize my files? Picture Keeper backs up in the same file structure as your computer. So if you organized your pictures folders or iPhoto/Photos by date or event, this is how they will be displayed on the Picture Keeper. Picture Keeper isn’t finding all my pictures? By default, the Picture Keeper looks in the most likely places for the photos. The searched folders are “Pictures”, “Documents”, and “Desktop”. These are the most common folders where pictures are stored. Picture Keeper Pro searches additional folders to find documents, audio and video. However, you can customize the Picture Keeper to suit your specific needs. Click ‘Search Options’ to Select additional folders or further customize. How do | restore/copy pictures to a new computer? On Picture Keeper's main screen, click the ‘Restore’ button on the left side. Your pictures will then be restored to a folder in your Pictures directory labeled PK Restore. Videos, documents and audio will be restored to a PK Restore folder in your directory. Can | share my pictures with friends & family? Yes! Go to View & Print’ and select any photos you would like to share. Once you've finished selecting, click Print & More at the bottom. You can choose to share by email, Facebook, or even get some specialty prints or printed gifts delivered right to you or your loved ones! How do | reset or start over? Start the Picture Keeper software. In the top right corner, click the ‘Preferences’ gear icon and select ‘Reset Picture Keeper’ from the drop down menu. Click ‘OK’ to restart. The Reset Picture Keeper function will only remove pictures from the Picture Keeper, NOT your computer. CAUTION: Please make sure you have another copy of your digital pictures (ie. on your Hard drive or elsewhere) prior to resetting your Picture Keeper. What happens when the drive is full? Purchase another Picture Keeper drive and insert it into your computer. Open the software and click ‘Start Backup’. When a pop up window appears click ‘Yes’ to continue where your last drive left off. Get 20% off an additional drive at picturekeeper.com/additionaldrive. Will Picture Keeper copy all of my pictures each time or only the recently added ones? After the first backup Picture Keeper only copies the pictures that were added or changed since the last backup. How do | access my pictures directly? Double-click the drive labeled PKBACKUP to see the files and folders on Picture Keeper. You will see a folder labeled Backups. This folder has all of your photos organized as they are on your computer. Want to backup Facebook photos or Email Attachment photos? Simply click the Facebook or Email buttons on the ‘Start Backup’ screen. The next time you run a backup, it will copy them onto your Picture Keeper. How do | backup from a CD/DVD? Go to search options, check your CD/DVD drive then start backup.