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Online User's Guide
MFC-J995DW
© 2018 Brother Industries, Ltd. All rights reserved.
Table of Contents
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Web Services for Scanning on Your Network (Windows ® 7, Windows ® 8 and Windows ® 10) ........ 126
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Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected
Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected
Download and Save a Document to an External Memory Device Using Brother Web Connect...... 446
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Home > Before You Use Your Brother Machine
Before You Use Your Brother Machine
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Notice - Disclaimer of Warranties (USA and Canada)
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Home > Before You Use Your Brother Machine > Definitions of Notes
Definitions of Notes
We use the following symbols and conventions throughout this User's Guide:
WARNING
CAUTION
IMPORTANT
NOTE
WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.
CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.
IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.
NOTE specifies the operating environment, conditions for installation, or special conditions of use.
Tips icons indicate helpful hints and supplementary information.
Electrical Hazard icons alert you to possible electrical shock.
Bold
Italics
Courier New
Bold style identifies buttons on the machine's control panel or computer screen.
Italicized style emphasizes an important point or refers you to a related topic.
Courier New font identifies messages shown on the machine's LCD.
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Before You Use Your Brother Machine
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Home > Before You Use Your Brother Machine > Notice - Disclaimer of Warranties (USA and Canada)
Notice - Disclaimer of Warranties (USA and Canada)
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS
(COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT
WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS
OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY,
CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE
SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY
SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT
APPLY TO YOU.
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL,
INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE
USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN
CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR
INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER’S
LICENSOR’S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND
REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING
NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
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Before You Use Your Brother Machine
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Home > Before You Use Your Brother Machine > Trademarks
Trademarks
Apple, App Store, Mac, Safari, iPad, iPhone, iPod touch and macOS are trademarks of Apple Inc., registered in the United States and other countries.
AirPrint and the AirPrint logo are trademarks of Apple Inc., registered in the U.S. and other countries.
Nuance and PaperPort are trademarks or registered trademarks of Nuance Communications, Inc. or its affiliates in the United States and/or other countries.
The SDHC Logo is a trademark of SD-3C, LLC.
Wi-Fi ® , Wi-Fi Alliance ® and Wi-Fi Direct ® are registered trademarks of Wi-Fi Alliance ® .
WPA ™ , WPA2 ™ , Wi-Fi Protected Setup ™ and Wi-Fi Protected Setup ™ logo are trademarks of Wi-Fi Alliance ® .
Android, Gmail, Google Cloud Print, Google Drive, Google Play, Google Chrome, Chrome OS and Google are trademarks of Google LLC. Use of these trademarks are subject to Google Permissions.
Mozilla and Firefox are registered trademarks of the Mozilla Foundation.
The Bluetooth ® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by Brother Industries, Ltd. and related companies is under license. Other trademarks and trade names are those of their respective owners.
Intel is a trademark of Intel Corporation in the U.S. and/or other countries.
Evernote and the Evernote Elephant logo are trademarks of Evernote Corporation and used under a license.
Mopria ® and the Mopria ® logo are registered trademarks and service marks of Mopria Alliance, Inc. in the United
States and other countries. Unauthorized use is strictly prohibited.
WordPerfect is a trademark or a registered trademark of Corel Corporation and/or its subsidiaries in Canada, the
United States and/or other countries.
Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs.
Any trade names and product names of companies appearing on Brother products, related documents and any other materials are all trademarks or registered trademarks of those respective companies.
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Before You Use Your Brother Machine
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Home > Before You Use Your Brother Machine > Important Note
Important Note
• Do not use this product outside the country of purchase as it may violate the wireless telecommunication and power regulations of that country.
• Windows ® 10 in this document represents Windows ® 10 Home, Windows ® 10 Pro, Windows ® 10 Education and Windows ® 10 Enterprise.
• Windows Server ® 2008 in this document represents Windows Server ® 2008 and Windows Server ® 2008 R2.
• The screens in this User's Guide are for illustration purposes only and may differ from the actual screens.
• Unless otherwise specified, the screens in this manual are from Windows ® 7 and macOS v10.12.x. Screens on your computer may vary depending on your operating system.
• The contents of this guide and the specifications of this product are subject to change without notice.
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Before You Use Your Brother Machine
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Home > Introduction to Your Brother Machine
Introduction to Your Brother Machine
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Set the Default Screen of the Feature Mode
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Access Brother Utilities (Windows ® )
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USB / Ethernet Port Locations on Your Brother Machine
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Home > Introduction to Your Brother Machine > Before Using Your Machine
Before Using Your Machine
Before attempting any printing operation, confirm the following:
• Make sure you have installed the Brother software and drivers.
• For USB or network cable users: Make sure the interface cable is physically secure.
Selecting the correct type of paper
For high quality printing, it is important to select the correct type of paper. Be sure to read the information about acceptable paper before buying paper, and to determine the printable area depending on the settings in the printer driver.
Simultaneous printing, scanning and faxing
Your machine can print from your computer while sending or receiving a fax into memory or while scanning a document into the computer. Fax sending will not be stopped during printing from your computer. However, when the machine is copying or receiving a fax on paper, it pauses the printing operation, and then continues printing when copying or fax receiving has finished.
Firewall (Windows ® )
If your computer is protected by a firewall and you are unable to network print, network scan, or PC-FAX, you may need to configure the firewall settings. If you are using the Windows ® Firewall and you installed the drivers using the steps in the installer, the necessary firewall settings have been already set. If you are using any other personal firewall software, see the User's Guide for your software or contact the software manufacturer.
Related Information
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Introduction to Your Brother Machine
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Home > Introduction to Your Brother Machine > Control Panel Overview
Control Panel Overview
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1.
NFC (Near Field Communication) symbol
If your Android ™ device supports the NFC feature, you can print from your device or scan documents to your device by touching it to the NFC logo on the control panel.
2. Touchscreen Liquid Crystal Display (LCD)
Access menus and options by pressing them on the touchscreen.
3. Menu buttons
(Back)
Press to go back to the previous menu.
(Home)
Press to return to the Home screen.
(Cancel)
Press to cancel an operation.
4. LED Power Indicator
The LED lights up depending on the machine’s power status.
When the machine is in Sleep Mode, the LED blinks.
5.
Power On/Off
Press to turn on the machine.
Press and hold down to turn off the machine. The touchscreen displays [Shutting Down] and stays on for a few seconds before turning itself off. If you have connected an external telephone or TAD, it is always available.
If you turn off the machine using , it will still clean the print head periodically to maintain print quality. To prolong print head life, provide better ink efficiency, and maintain print quality, keep your machine connected to a power source at all times.
Related Information
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Introduction to Your Brother Machine
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Near-Field Communication (NFC)
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Home > Introduction to Your Brother Machine > Touchscreen LCD Overview
Touchscreen LCD Overview
You can switch Home screens by pressing d or c .
From the Home screens, you can access the Wi-Fi ® setup, Shortcuts, Ink levels, and Settings screens.
Home Screen
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This screen shows the machine’s status when the machine is idle. When displayed, it indicates that your machine is ready for the next command.
1.
Date & Time
Displays the date and time set on the machine.
2.
Quiet Mode
This icon appears when the [Quiet Mode] setting is set to [On] .
The Quiet Mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes slower.
US only: While appears, ( Quiet Mode ) is not displayed.
3.
[Shortcuts]
Create Shortcuts for frequently-used operations, such as sending a fax, copying, scanning, Web Connect and
Apps services.
• There are three Shortcuts screens. You can program four shortcuts on each screen.
• To display the other Shortcuts screens, press d or c .
4.
Wireless Status
Each icon in the following table shows the wireless network status:
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Your machine is not connected to the wireless access point/router.
Press this button to configure wireless settings. For more detailed information, see the Quick Setup Guide .
The wireless network is connected.
A three-level indicator in each of the Home screens displays the current wireless signal strength.
The wireless access point/router cannot be detected.
The wireless setting is disabled.
You can configure wireless settings by pressing the Wireless Status button.
5.
[Settings]
Press to access the [Settings] menu.
6.
[Ink]
Displays the approximate available ink volume. Press to access the [Ink] menu.
When an ink cartridge is near the end of its life or having a problem, an error icon is displayed on the ink color.
7.
Modes:
Press to switch to each mode.
[Fax] / [Copy] / [Scan] / [Photo] / [Web] / [Apps]
8.
Information icon
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New information from Brother appears in the information bar when the notification settings such as
[Message from Brother] and [Firmware Auto Check] are set to [On] .
(Internet connection is needed, and data rates may apply.)
Press to view the details.
9.
Warning icon
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The warning icon appears when there is an error or maintenance message; press to view the details, and then press to return to the Home screen.
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Related Information
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Introduction to Your Brother Machine
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Check the Ink Volume (Page Gauge)
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Error and Maintenance Messages
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Home > Introduction to Your Brother Machine > Settings Screen Overview
Settings Screen Overview
The touchscreen shows the machine's status when you press [Settings] .
Use the Settings menu to access all of your Brother machine's settings.
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[Maintenance]
Press to access the following menus:
• [Improve Print Quality]
• [Print Head Cleaning]
• [Ink Volume]
• [Ink Cartridge Model]
• [Print Setting Options]
2.
[Quiet Mode]
Displays the Quiet Mode setting.
Press to access the [Quiet Mode] menu.
When this menu is set to [On] , is displayed on the Home screen. ( US only: when displayed.)
3.
[Fax Preview]
Displays the Fax Preview setting.
Press to access the [Fax Preview] menu.
4. Receive Mode
Displays the current Receive Mode.
5.
[Date & Time]
Displays the date and time.
Press to access the [Date & Time] menu.
6.
[Wi-Fi]
Press to set up a wireless network connection.
is not
If you are using a wireless connection, a three-level indicator signal strength.
on the screen displays the current wireless
7.
[Tray Setting]
Press to access the [Tray Setting] menu.
Use options in the Tray setting menu to change the paper size and type.
8.
[All Settings]
Press to access a menu of all of your machine's settings.
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Related Information
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Introduction to Your Brother Machine
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Check the Ink Volume (Page Gauge)
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Home > Introduction to Your Brother Machine > Navigate the Touchscreen
Navigate the Touchscreen
Press your finger on the LCD to operate it. To display and access all the options, press d c or a b on the LCD to scroll through them.
NOTE
• This product adopts the font of ARPHIC TECHNOLOGY CO., LTD.
Related Information
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Introduction to Your Brother Machine
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Home > Introduction to Your Brother Machine > Set the Default Screen of the Feature Mode
Set the Default Screen of the Feature Mode
You can change the default screen of the Scan mode.
1. Press
Screen] .
[Settings] > [All Settings] > [General Setup] > [Screen Settings] >
2. Press a or b to display the scan options, and then press the option you want in the default screen.
[Scan
3. Press .
Related Information
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Introduction to Your Brother Machine
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Home > Introduction to Your Brother Machine > Access Brother Utilities (Windows
® )
Access Brother Utilities (Windows ® )
Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your computer.
1. Do one of the following:
• Windows ® 7
Click (Start) > All Programs > Brother > Brother Utilities .
• Windows ® 8
Tap or click
• Windows ® 8.1
( Brother Utilities ) either on the Start screen or the desktop.
Move your mouse to the lower left corner of the Start screen and click (if using a touch-based device, swipe up from the bottom of the Start screen to bring up the Apps screen).
When the Apps screen appears, tap or click ( Brother Utilities ).
• Windows ® 10
Click > Brother > Brother Utilities .
2. Select your machine.
3. Select the operation you want to use.
Related Information
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Introduction to Your Brother Machine
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Uninstall the Brother Software and Drivers (Windows ® )
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Home > Introduction to Your Brother Machine >
Access Brother Utilities (Windows ® ) > Uninstall the Brother
Software and Drivers (Windows ® )
Uninstall the Brother Software and Drivers (Windows ® )
1. Do one of the following:
• Windows ® 7
Click (Start) > All Programs > Brother > Brother Utilities .
• Windows ® 8
Tap or click
• Windows ® 8.1
( Brother Utilities ) either on the Start screen or the desktop.
Move your mouse to the lower left corner of the Start screen and click (if using a touch-based device, swipe up from the bottom of the Start screen to bring up the Apps screen).
When the Apps screen appears, tap or click ( Brother Utilities ).
• Windows ® 10
Click > Brother > Brother Utilities .
2. Click the drop-down list, and then select your model name (if not already selected). Click Tools in the left navigation bar, and then click Uninstall .
Follow the instructions in the dialog box to uninstall the software and drivers.
Related Information
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Access Brother Utilities (Windows ® )
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Home > Introduction to Your Brother Machine > USB / Ethernet Port Locations on Your Brother Machine
USB / Ethernet Port Locations on Your Brother Machine
The USB and Ethernet ports are located inside the machine.
• When connecting the USB or Ethernet cable, follow the instructions in the installation process.
• To install the Full Driver & Software Package necessary for operating your machine, insert the Brother installation disc into your computer, or go to your model's Downloads page on the Brother Solutions
Center at support.brother.com
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1. Place both hands under the plastic tabs on both sides of the machine to lift the scanner cover (1) into the open position.
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2. Locate the correct port (based on the cable you are using) inside the machine as shown.
Carefully guide the cable through the cable channel and out the back of the machine.
3. Gently close the scanner cover using both hands.
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Related Information
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Introduction to Your Brother Machine
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Paper Handling
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Home > Paper Handling > Load Paper
Load Paper
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Load Paper in the Manual Feed Slot
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Acceptable Paper and Other Print Media
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Error and Maintenance Messages
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Paper Handling and Printing Problems
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Load Paper > Load Paper in the Paper Tray
Load Paper in the Paper Tray
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Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray
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Load Legal Size Paper in the Paper Tray
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Load Photo Paper in the Paper Tray
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Load Envelopes in the Paper Tray
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> Load Cut-Sheet Paper or Photo
2L Paper in the Paper Tray
Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray
• If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper type and paper size.
• Load only one size and type of paper in the paper tray at a time.
• When you load a different paper size in the tray, you must change the Paper Size setting in the machine or the paper size setting on your computer.
1. If the paper support flap (1) is open, close it, and then close the paper support (2).
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2. Pull the paper tray completely out of the machine.
3. Open the output paper tray cover (1).
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4. Gently press and slide the paper width guides (1) and then the paper length guide (2) to fit the paper size.
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5. Fan the stack of paper well to avoid paper jams and misfeeds.
Always make sure the paper is not curled or wrinkled.
6. Gently load paper in the paper tray with the printing surface face down .
Make sure the paper is flat in the tray and the paper length guide (1) touches the edges of the paper.
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IMPORTANT
• Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems.
• Loading more than 20 sheets of Photo 2L (5" x 7")/(13 x 18 cm) paper may cause paper jams.
To add paper before the tray is empty, remove the paper from the tray and combine it with the paper you are adding. Always fan the stack of paper well to prevent the machine from feeding multiple pages.
7. Gently adjust the paper width guides (1) to fit the paper.
Make sure the paper width guides touch the edges of the paper.
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8. Close the output paper tray cover.
9. Slowly push the paper tray completely into the machine.
10. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2).
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Related Information
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Change the Check Paper Size Setting
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Change the Paper Size and Paper Type
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> Load Legal Size Paper in the
Paper Tray
Load Legal Size Paper in the Paper Tray
• If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper type and paper size.
• Load only one size and type of paper in the paper tray at a time.
• When you load a different paper size in the tray, you must change the Paper Size setting in the machine or the paper size setting on your computer.
1. If the paper support flap (1) is open, close it, and then close the paper support (2).
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2. Pull the paper tray completely out of the machine.
3. Open the output paper tray cover (1).
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4. Press the square paper tray expansion button (1) and slide out the paper tray until the square paper tray expansion button locks into the square LGL hole.
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5. Gently press and slide the paper width guides (1) and the paper length guide (2) to fit the paper size.
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6. Fan the stack of paper well to avoid paper jams and misfeeds.
Always make sure the paper is not curled or wrinkled.
7. Gently load paper in the paper tray with the printing surface face down .
Make sure the paper is flat in the tray and the paper length guide (1) touches the edges of the paper.
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1
IMPORTANT
Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems.
To add paper before the tray is empty, remove the paper from the tray and combine it with the paper you are adding. Always fan the stack of paper well to prevent the machine from feeding multiple pages.
8. Gently adjust the paper width guides to fit the paper.
Make sure the paper guides touch the edges of the paper.
9. Close the output paper tray cover.
10. Slowly push the paper tray completely into the machine.
11. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2).
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Related Information
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> Load Photo Paper in the Paper
Tray
Load Photo Paper in the Paper Tray
• If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper type and paper size.
• Load only one size and type of paper in the paper tray at a time.
• When you load a different paper size in the tray, you must change the Paper Size setting in the machine or the paper size setting on your computer.
1. If the paper support flap (1) is open, close it, and then close the paper support (2).
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2. Pull the paper tray completely out of the machine.
3. Open the output paper tray cover (1).
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4. Gently press and slide the paper width guides (1) to fit the paper size, and then lift up the stopper (2).
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5. Close the output paper tray cover.
6. Load up to 20 sheets of photo paper with the printing surface face down .
Loading more than 20 sheets of photo paper may cause paper jams.
7. Gently adjust the paper width guides (1) to fit the paper.
Make sure the paper width guides touch the edges of the paper and the paper is flat in the tray.
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8. Slowly push the paper tray completely into the machine.
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9. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2).
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Related Information
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Change the Check Paper Size Setting
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Change the Paper Size and Paper Type
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> Load Envelopes in the Paper
Tray
Load Envelopes in the Paper Tray
• If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper type and paper size.
• You can load envelopes in a variety of sizes. See Related Information : Paper Type and Paper Size for
Each Operation .
 
• When you load a different paper size in the tray, you must change the Paper Size setting in the machine or the paper size setting on your computer.
• Before loading envelopes in the tray, press the corners and sides of the envelopes to make them as flat as possible.
1. If the paper support flap (1) is open, close it, and then close the paper support (2).
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2
2. Pull the paper tray completely out of the machine.
3. Open the output paper tray cover (1).
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4. Load up to 10 envelopes in the paper tray with the printing surface face down . Loading more than 10 envelopes may cause paper jams.
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5. Gently press and slide the paper width guides (1) and paper length guide (2) to fit the size of the envelopes.
Make sure the envelopes are flat in the tray.
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IMPORTANT
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If envelopes are "double-feeding," load one envelope in the paper tray at a time.
6. Close the output paper tray cover.
7. Slowly push the paper tray completely into the machine.
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8. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2).
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Related Information
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Change the Check Paper Size Setting
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Change the Paper Size and Paper Type
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Paper Type and Paper Size for Each Operation
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Load Paper > Load Paper in the Manual Feed Slot
Load Paper in the Manual Feed Slot
Load special print media in this slot, one sheet of paper at a time.
The machine automatically turns on Manual Feed mode when you put paper in the manual feed slot.
1. Open the manual feed slot cover.
2. Lift up the paper support.
3. Slide the manual feed slot paper guides to fit the width of the paper you are using.
4. Load only one sheet of paper in the manual feed slot with the printing surface face up .
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When using envelopes, load the envelopes with the printing surface face up and the flap on the left as shown in the illustration.
IMPORTANT
• DO NOT load more than one sheet of paper in the manual feed slot at any time. Doing this may cause a paper jam. When printing multiple pages, do not feed the next sheet of paper until the LCD displays a message instructing you to feed the next sheet.
• DO NOT load paper in the manual feed slot when you are printing from the paper tray. Doing this may cause a paper jam.
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5. Using both hands, push one sheet of paper into the manual feed slot until the front edge touches the paper feed rollers. Let go of the paper when you hear the machine pull it. The LCD displays [Manual Feed Slot ready] . Read the instruction displayed on the LCD, and then press [OK] .
When loading an envelope, or a sheet of thick paper, push the envelope into the manual feed slot until you feel the paper feed rollers pull it.
6. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2).
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1
• If the document does not fit on one sheet, the machine will prompt you to load another sheet of paper.
Place another sheet of paper in the manual feed slot, and then press [OK] on the machine's control panel.
• Make sure printing has finished before you close the manual feed slot cover.
• When paper is placed in the manual feed slot, the machine always prints from the manual feed slot.
• The machine will eject paper loaded in the manual feed slot while a test page, fax, or report is being printed.
• The machine will eject paper loaded in the manual feed slot during the machine's cleaning process.
Wait until the machine finishes its cleaning, and then load paper in the manual feed slot.
Related Information
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Error and Maintenance Messages
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Unprintable Area
The unprintable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut-sheet paper and envelopes. The machine can print in the shaded areas of cut-sheet paper only when the Borderless print feature is available and turned on.
Cut-Sheet Paper
Envelopes
Cut-Sheet
Envelopes
Top (1)
0.12 in. (3 mm)
0.47 in. (12 mm)
Left (2)
0.12 in. (3 mm)
0.12 in. (3 mm)
Bottom (3)
0.12 in. (3 mm)
0.47 in. (12 mm)
Right (4)
0.12 in. (3 mm)
0.12 in. (3 mm)
The Borderless print feature is not available for envelopes, 2-sided printing and some paper sizes, such as
Legal and Executive.
Related Information
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Paper Handling and Printing Problems
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Paper Settings
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Change the Paper Size and Paper Type
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Change the Check Paper Size Setting
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Shrink Page Size of an Oversized Incoming Fax
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> Change the Paper Size and Paper Type
Change the Paper Size and Paper Type
Set the Paper Size and Paper Type settings for the paper tray.
• To get the best print quality, set the machine for the type of paper you are using.
• When you change the size of the paper you load in the tray, you must change the Paper Size setting on the
LCD at the same time.
1. Press [Settings] > [All Settings] > [General Setup] .
2. Press [Paper Type] .
3. Press a or b to display the paper type options, and then press the option you want.
4. Press [Paper Size] .
5. Press a or b to display the paper size options, and then press the option you want.
6. Press .
The machine ejects paper with the printed surface face up onto the paper tray at the front of the machine.
When you use glossy paper, remove each sheet at once to prevent smudging or paper jams.
Related Information
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Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray
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Load Photo Paper in the Paper Tray
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Load Envelopes in the Paper Tray
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Acceptable Paper and Other Print Media
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Error and Maintenance Messages
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Paper Handling and Printing Problems
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> Change the Check Paper Size Setting
Change the Check Paper Size Setting
If this setting is set to [On] and you pull the paper tray out of the machine, the LCD displays a message asking if you want to change the Paper Size and Paper Type settings.
The default setting is [On] .
1. Press [Settings] > [All Settings] > [General Setup] .
2. Press a or b to display the [Check Paper] option, and then press it.
3. Press [On] or [Off] .
4. Press .
Related Information
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Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray
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Load Photo Paper in the Paper Tray
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Load Envelopes in the Paper Tray
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Error and Maintenance Messages
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Load Paper > Acceptable Paper and Other Print Media
Acceptable Paper and Other Print Media
The print quality can be affected by the type of paper you use in the machine.
To get the best print quality for the settings you have selected, always set the Paper Type to match the type of paper you load.
You can use plain paper, inkjet paper (coated paper), glossy paper, recycled paper and envelopes.
We recommend testing various paper types before buying large quantities.
For best results, use Brother paper.
• When you print on inkjet paper (coated paper) and glossy paper, be sure to select the proper print media in the Basic tab of the printer driver or in the Paper Type setting on the machine.
• When you print on Brother Photo paper, load one extra sheet of the same photo paper in the paper tray.
• When using photo paper, remove each sheet at once to prevent smudging or paper jams.
• Avoid touching the printed surface of the paper immediately after printing; the surface may not be completely dry and may stain your fingers.
Related Information
•
•
•
•
•
Change the Paper Size and Paper Type
•
Paper Handling and Printing Problems
45
Acceptable Paper and Other Print Media > Recommended Print
Media
Recommended Print Media
For the best print quality, we recommend using the Brother paper listed in the table.
Brother paper
Paper Type
Premium Plus Glossy Photo
Letter
4" x 6"
Item
BP71GLTR
BP71GP20
Related Information
•
Acceptable Paper and Other Print Media
46
Acceptable Paper and Other Print Media > Handle and Use Print
Media
Handle and Use Print Media
• Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
• Avoid touching the shiny (coated) side of photo paper.
• Some envelope sizes require that you set margins in the application. Make sure you do a test print first before printing many envelopes.
IMPORTANT
DO NOT use the following kinds of paper:
• Damaged, curled, wrinkled, or irregularly shaped
1
1
1.
0.08 in. (2 mm) or greater curl may cause jams to occur.
• Extremely shiny or highly textured
• Paper that cannot be arranged uniformly when stacked
• Paper made with a short grain
DO NOT use envelopes that:
• Are loosely constructed
• Have windows
• Are embossed (have raised writing on them)
• Have clasps or staples
• Are pre-printed on the inside
• Are self-adhesive
• Have double flaps
Self-adhesive Double flaps
You may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you are using.
Related Information
•
Acceptable Paper and Other Print Media
•
47
Acceptable Paper and Other Print Media > Choose the Right Print
Media
Choose the Right Print Media
•
Paper Type and Paper Size for Each Operation
•
Paper Capacity of the Paper Trays
•
•
Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray
•
Load Photo Paper in the Paper Tray
•
Load Envelopes in the Paper Tray
•
Load Paper in the Manual Feed Slot
48
Acceptable Paper and Other Print Media >
Media > Paper Type and Paper Size for Each Operation
Paper Type and Paper Size for Each Operation
Paper Type Paper Size Usage
Copy Printer
Cut-Sheet Letter Yes
Photo
Yes Yes
Cards
Envelopes
A4
Legal
Executive
A5
A6
Photo
Photo L
Photo 2L
Index Card
C5 Envelope
DL Envelope
Com-10
Monarch
8 1/2 x 11 in.
(215.9 x 279.4
mm)
8.3 x 11.7 in.
(210 x 297 mm)
8 1/2 x 14 in.
(215.9 x 355.6
mm)
7 1/4 x 10 1/2 in.
(184.1 x 266.7
mm)
5.8 x 8.3 in. (148 x 210 mm)
4.1 x 5.8 in. (105 x 148 mm)
4 x 6 in. (10 x 15 cm)
3.5 x 5 in. (9 x 13 cm)
5 x 7 in. (13 x 18 cm)
5 x 8 in. (13 x 20 cm)
6.4 x 9 in. (162 x
229 mm)
4.3 x 8.7 in. (110 x 220 mm)
4 1/8 x 9 1/2 in.
(104.7 x 241.3
mm)
3 7/8 x 7 1/2 in.
(98.4 x 190.5
mm)
Yes
Yes
Yes
-
-
-
-
-
-
-
-
-
-
-
Yes
Yes
Yes
Yes
-
Yes
-
-
-
-
-
-
-
Yes
-
-
-
-
Yes
-
Yes
-
-
-
-
-
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
1
2
MFC models only
MFC-J995DW only
Related Information
•
•
Load Envelopes in the Paper Tray
49
Acceptable Paper and Other Print Media >
Media > Paper Capacity of the Paper Trays
Paper Capacity of the Paper Trays
Paper Tray
Manual Feed Slot
Paper Size
Letter, A4, Legal, Executive,
A5, A6, Envelopes (C5,
Com-10, DL, Monarch),
Photo (4" x 6")/(10 x 15 cm), Photo 2L (5" x 7")/(13 x 18 cm), Index card (5" x
8")/(13 x 20 cm)
Paper Types
Plain Paper, Recycled
Paper
Inkjet Paper
Glossy Paper, Photo
Index Card
Letter, A4, Legal, Executive,
A5, A6, Envelopes (C5,
Com-10, DL, Monarch),
Photo (4" x 6")/(10 x 15 cm), Photo L (3.5" x 5")/(9 x
13 cm), Photo 2L (5" x
7")/(13 x 18 cm), Index card
(5" x 8")/(13 x 20 cm)
Envelopes
Plain Paper, Inkjet Paper,
Glossy Paper, Recycled
Paper, Photo and
Envelopes
1 When using plain paper 20 lb (80 g/m²)
No. of sheets
20
20
30
10
1
Related Information
•
50
Acceptable Paper and Other Print Media >
Media > Paper Weight and Thickness
Paper Weight and Thickness
Paper Type
Cut-Sheet
Weight
17 to 32 lb (64 to 120 g/m²)
Thickness
3 to 6 mil (0.08 to 0.15 mm) Plain Paper, Recycled
Paper
Inkjet Paper
17 to 53 lb (64 to 200 g/m²)
Up to 58 lb (Up to 220 g/m²)
3 to 10 mil (0.08 to 0.25 mm)
Up to 10 mil (Up to 0.25 mm)
Cards Photo Card
Index Card
Up to 58lb (Up to 220 g/m²)
Up to 32 lb (Up to 120 g/m²)
20 to 25 lb (80 to 95 g/m²) Envelopes
1
2
BP71 69 lb (260 g/m²) paper is specially designed for Brother inkjet machines.
Up to 79 lb (Up to 300 g/m²) for Manual Feed Slot
Related Information
•
•
Paper Handling and Printing Problems
Up to 10 mil (Up to 0.25 mm)
Up to 6 mil (Up to 0.15 mm)
Up to 20 mil (Up to 0.52 mm)
51
Home > Paper Handling > Load Documents
Load Documents
•
Load Documents in the Automatic Document Feeder (ADF)
•
Load Documents on the Scanner Glass
•
52
Load Documents > Load Documents in the Automatic Document Feeder (ADF)
Load Documents in the Automatic Document Feeder (ADF)
The ADF can hold multiple pages and feeds each sheet individually.
Use paper that is within the sizes and weights shown in the table. Always fan the pages before placing them in the ADF.
Document Sizes and Weights
Width:
Paper Weight:
5.8 to 14.0 in. (148 to 355.6 mm)
5.8 to 8.5 in. (148 to 215.9 mm)
17 to 24 lb (64 to 90 g/m²)
1 Documents that are longer than 11.7 in. (297 mm) must be fed one page at a time.
IMPORTANT
• DO NOT pull on the document while it is feeding.
• DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper clipped, pasted or taped.
• DO NOT use cardboard, newspaper or fabric.
• Make sure documents with correction fluid or written in ink are completely dry.
1. Lift up and unfold the ADF document support (1).
1
2. Fan the stack of paper well to avoid paper jams and misfeeds.
3. Adjust the paper guides (1) to fit the document size.
1
4. Place your document, face down , top edge first in the ADF underneath the paper guides until you feel the document touch the feed rollers and the LCD displays [ADF Ready] .
IMPORTANT
DO NOT leave any documents on the scanner glass. If you do this, the ADF may jam.
Related Information
•
53
•
•
Error and Maintenance Messages
•
•
54
Load Documents > Load Documents on the Scanner Glass
Load Documents on the Scanner Glass
Use the scanner glass to fax, copy, or scan one page at a time.
Document Sizes Supported
Length:
Width:
Weight:
Up to 11.7 in. (297 mm)
Up to 8.5 in. (215.9 mm)
Up to 4.4 lb (2 kg)
(ADF models)
To use the scanner glass, the ADF must be empty and the ADF document support must be closed.
1. Lift the document cover.
2. Place the document face down in the upper left corner of the scanner glass as shown in the illustration.
3. Close the document cover.
IMPORTANT
If you are scanning a book or thick document, DO NOT slam or press on the document cover.
Related Information
•
•
•
•
55
Load Documents > Unscannable Area
Unscannable Area
The unscannable area of a page depends on the settings in the application you are using. The figures below show the typical unscannable measurements.
Usage Document Size
Fax Letter
Legal
A4
Copy
Scan
All paper sizes
1 The unscannable area is 0.04 in. (1 mm) when using the ADF.
Related Information
•
Top (1)
Bottom (3)
0.12 in. (3 mm)
0.04 in. (1 mm)
Left (2)
Right (4)
0.16 in. (4 mm)
0.12 in. (3 mm)
0.04 in. (1 mm)
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•
Print from Your Computer (Windows ® )
•
Print from Your Computer (Mac)
57
> Print from Your Computer (Windows ® )
Print from Your Computer (Windows ® )
•
•
•
Cancel a Print Job (Windows ® )
•
Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows ® )
•
Print as a Poster (Windows ® )
•
Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows ® )
•
Print as a Booklet Automatically (Windows ® )
•
Print a Color Document in Grayscale (Windows ® )
•
Prevent Smudged Printouts and Paper Jams (Windows ® )
•
Use a Preset Print Profile (Windows ® )
•
Change the Default Print Settings (Windows ® )
•
58
> Print from Your Computer (Windows ® )
> Print a Photo (Windows ® )
Print a Photo (Windows ® )
1. Select the print command in your application.
2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button.
The printer driver window appears.
3. Make sure you have loaded the correct media in the paper tray.
IMPORTANT
• For best results, use Brother paper.
• When you print on Brother photo paper, load one extra sheet of the same photo paper in the paper tray.
4. Click the Basic tab.
5. Click the Media Type drop-down list, and then select the type of paper you are using.
IMPORTANT
To get the best print quality for the settings you have selected, always set the Media Type option to match the type of paper you load.
6. Click the Paper Size drop-down list, and then select your paper size.
7. Select the Borderless check box, if needed.
8. For Color Mode , select the Natural or Vivid option.
9. In the Orientation field, select the Portrait or Landscape option to set the orientation of your printout.
If your application contains a similar setting, we recommend that you set the orientation using the application.
10. Type the number of copies (1-999) you want in the Copies field.
11. Change other printer settings if needed.
12. Click OK .
13. Complete your print operation.
Related Information
•
Print from Your Computer (Windows ® )
•
59
> Print from Your Computer (Windows ® )
> Print a Document (Windows ® )
Print a Document (Windows ® )
1. Select the print command in your application.
2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button.
The printer driver window appears.
3. Make sure you have loaded the correct size paper in the paper tray.
4. Click the Basic tab.
5. Click the Media Type drop-down list, and then select the type of paper you are using.
IMPORTANT
To get the best print quality for the settings you have selected, always set the Media Type option to match the type of paper you load.
6. Click the Paper Size drop-down list, and then select your paper size.
7. For Color Mode , select the Natural or Vivid option.
8. In the Orientation field, select the Portrait or Landscape option to set the orientation of your printout.
If your application contains a similar setting, we recommend that you set the orientation using the application.
9. Type the number of copies (1-999) you want in the Copies field.
10. To print multiple pages on a single sheet of paper or print one page of your document on multiple sheets, click the Multiple Page drop-down list, and then select your options.
11. Change other printer settings if needed.
12. Click OK .
13. Complete your print operation.
Related Information
•
Print from Your Computer (Windows ® )
•
Check the Ink Volume (Page Gauge)
•
60
> Print from Your Computer (Windows ® )
> Cancel a Print Job (Windows ® )
Cancel a Print Job (Windows ® )
If a print job was sent to the print queue and did not print, or was sent to the print queue in error, you may have to delete it to allow subsequent jobs to print.
1. Double-click the printer icon in the task tray.
2. Select the print job you want to cancel.
3. Click the Document menu.
4. Select Cancel .
5. Click Yes .
Related Information
•
Print from Your Computer (Windows ® )
•
Monitor Machine Status from Your Computer (Windows ® )
61
> Print from Your Computer (Windows ® )
> Print More Than One Page on a Single Sheet of
Paper (N in 1) (Windows ® )
Print More Than One Page on a Single Sheet of Paper (N in 1)
(Windows ® )
1. Select the print command in your application.
2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button.
The printer driver window appears.
3. Click the Basic tab.
4. In the Orientation field, select the Portrait or Landscape option to set the orientation of your printout.
If your application contains a similar setting, we recommend that you set the orientation using the application.
5. Click the Multiple Page drop-down list, and then select the 2 in 1 , 4 in 1 , 9 in 1 , or 16 in 1 option.
6. Click the Page Order drop-down list, and then select your page order.
7. Click the Border Line drop-down list, and then select your border line type.
8. Change other printer settings if needed.
9. Click OK , and then complete your print operation.
Related Information
•
Print from Your Computer (Windows ® )
•
62
> Print from Your Computer (Windows ® )
> Print as a Poster (Windows ® )
Print as a Poster (Windows ® )
Enlarge your print size and print the document in poster mode.
1. Select the print command in your application.
2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button.
The printer driver window appears.
3. Click the Basic tab.
4. Click the Multiple Page drop-down list, and then select the 1 in 2x2 pages or 1 in 3x3 pages option.
5. Change other printer settings if needed.
6. Click OK .
7. Complete your print operation.
Related Information
•
Print from Your Computer (Windows ® )
•
63
> Print from Your Computer (Windows ® )
> Print on Both Sides of the Paper Automatically
(Automatic 2-sided Printing) (Windows ® )
Print on Both Sides of the Paper Automatically (Automatic 2-sided
Printing) (Windows ® )
• Make sure the jam clear cover is closed.
• If paper is curled, straighten it and put it back in the paper tray.
• Use regular paper. DO NOT use bond paper.
• If the paper is thin, it may wrinkle.
1. Select the print command in your application.
2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button.
The printer driver window appears.
3. Click the Basic tab.
4. In the Orientation field, select the Portrait or Landscape option to set the orientation of your printout.
If your application contains a similar setting, we recommend that you set the orientation using the application.
5. Click the 2-sided / Booklet drop-down list, and then select 2-sided .
6. Click the 2-sided Settings button.
7. Select one of the options from the 2 ‑ sided Type menu.
When 2-sided is selected, four types of 2-sided binding are available for each orientation:
Option for Portrait
Long Edge (Left)
Description
Long Edge (Right)
64
Option for Portrait
Short Edge (Top)
Description
Short Edge (Bottom)
Option for Landscape Description
Long Edge (Top)
Long Edge (Bottom)
Short Edge (Right)
Short Edge (Left)
8. Select the Binding Offset check box if you want to specify the offset for binding in inches or millimeters.
9. Click OK to return to the printer driver window.
10. Change other printer settings if needed.
The Borderless feature is not available when using this option.
11. Click OK again, and then complete your print operation.
65
Related Information
•
Print from Your Computer (Windows ® )
•
•
Print as a Booklet Automatically (Windows ® )
66
> Print from Your Computer (Windows ® )
> Print as a Booklet Automatically (Windows ® )
Print as a Booklet Automatically (Windows ® )
Use this option to print a document in booklet format using 2-sided printing. The document's pages will be arranged according to the correct page number and will allow you to fold at the center of the print output without having to change the order of the printed pages.
• Make sure the jam clear cover is closed.
• If paper is curled, straighten it and put it back in the paper tray.
• Use regular paper. DO NOT use bond paper.
• If the paper is thin, it may wrinkle.
1. Select the print command in your application.
2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button.
The printer driver window appears.
3. Click the Basic tab.
4. In the Orientation field, select the Portrait or Landscape option to set the orientation of your printout.
If your application contains a similar setting, we recommend that you set the orientation using the application.
5. Click the 2-sided / Booklet drop-down list, and then select the Booklet option.
6. Click the 2-sided Settings button.
7. Select one of the options from the 2 ‑ sided Type menu.
There are two types of 2-sided binding directions available for each orientation:
Option for Portrait Description
Left Binding
Right Binding
67
Option for Landscape Description
Top Binding
Bottom Binding
8. Select one of the options from the Booklet Printing Method menu.
Option
All Pages at
Once
Description
Every page will be printed in booklet format (four pages to every piece of paper, two pages per side). Fold your printout in the middle to create the booklet.
Divide into
Sets
This option prints the whole booklet in smaller individual booklet sets, allowing you to fold at the center of the smaller individual booklet sets without having to change the order of the printed pages. You can specify the number of sheets in each smaller booklet set (from
1-15). This option can be helpful when folding a printed booklet that has a large number of pages.
9. Select the Binding Offset check box if you want to specify the offset for binding in inches or millimeters.
10. Click OK to return to the printer driver window.
11. Change other printer settings if needed.
The Borderless feature is not available when using this option.
12. Click OK .
13. Complete your print operation.
Related Information
•
Print from Your Computer (Windows ® )
•
•
Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows ® )
68
> Print from Your Computer (Windows ® )
> Print a Color Document in Grayscale (Windows ® )
Print a Color Document in Grayscale (Windows ® )
Grayscale mode makes the print processing speed faster than color mode. If your document contains color, selecting Grayscale mode prints your document in 256 levels of grayscale.
1. Select the print command in your application.
2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button.
The printer driver window appears.
3. Click the Advanced tab.
4. For Color / Grayscale , select Grayscale .
5. Change other printer settings if needed.
6. Click OK .
7. Complete your print operation.
Related Information
•
Print from Your Computer (Windows ® )
69
> Print from Your Computer (Windows ® )
> Prevent Smudged Printouts and Paper Jams
(Windows ® )
Prevent Smudged Printouts and Paper Jams (Windows ® )
Some types of print media may need more drying time. Change the Reduce Smudge option if you have problems with smudged printouts or paper jams.
1. Select the print command in your application.
2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button.
The printer driver window appears.
3. Click the Advanced tab.
4. Click the Other Print Options button.
5. Select the Reduce Smudge option on the left side of the screen.
6. Select one of the following options:
Media Type
Plain Paper
Option
2-sided Printing or
Simplex Printing
Off
Low
High
Description
Select this mode to print at normal speed, using a normal amount of ink.
Select this mode to print at a slower speed, using a normal amount of ink.
Select this mode to print at the same speed as Low , but using less ink.
7. Click OK to return to the printer driver window.
8. Click OK .
9. Complete your print operation.
Related Information
•
Print from Your Computer (Windows ® )
•
Paper Handling and Printing Problems
•
Change the Print Setting Options When Having Printing Problems
70
> Print from Your Computer (Windows ® )
> Use a Preset Print Profile (Windows ® )
Use a Preset Print Profile (Windows ® )
Print Profiles are presets designed to give you quick access to frequently-used printing configurations.
1. Select the print command in your application.
2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button.
The printer driver window appears.
3. Click the Print Profiles tab.
4. Select your profile from the print profile list.
The profile settings are shown on the left side of the printer driver window.
5. Do one of the following:
• If the settings are correct for your print job, click OK .
• To change the settings, go back to the Basic or Advanced tab, change settings, and then click OK .
To display the Print Profiles tab at the front of the window the next time you print, select the Always show
Print Profiles tab first.
check box.
71
Related Information
•
Print from Your Computer (Windows ® )
•
Create or Delete Your Print Profile (Windows ® )
•
72
> Print from Your Computer (Windows ® )
> Use a Preset Print Profile (Windows
Delete Your Print Profile (Windows ® )
> Create or
Create or Delete Your Print Profile (Windows ® )
Add up to 20 new print profiles with customized settings.
1. Select the print command in your application.
2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button.
The printer driver window appears.
3. Click the Basic tab and the Advanced tab, and configure the print settings you want for the new Print Profile.
4. Click the Print Profiles tab.
5. Do one of the following:
To create a new print profile: a. Click Add Profile .
The Add Profile dialog box appears.
b. Type the new profile name in the Name field.
c. Click the icon you want to use to represent this profile from the icon list.
d. Click OK .
The new Print Profile name is added to the list in the Print Profiles tab.
To delete a print profile that you created: a. Click Delete Profile .
The Delete Profile dialog box appears.
b. Select the profile you want to delete.
c. Click Delete .
d. Click Yes .
e. Click Close .
Related Information
•
Use a Preset Print Profile (Windows ® )
73
> Print from Your Computer (Windows ® )
> Change the Default Print Settings (Windows ® )
Change the Default Print Settings (Windows ® )
When you change an application's print settings, the changes only apply to documents printed with that application. To change print settings for all Windows ® applications, you must configure the printer driver properties.
1. Do one of the following:
• For Windows Server ® 2008
Click (Start) > Control Panel > Hardware and Sound > Printers .
• For Windows ® 7 and Windows Server ® 2008 R2
Click (Start) > Devices and Printers .
• For Windows ® 8
Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings , and then click Control Panel . In the Hardware and Sound group, click View devices and printers .
• For Windows ® 10 and Windows Server ® 2016
Click > Windows System > Control Panel . In the Hardware and Sound group, click View devices and printers .
• For Windows Server ® 2012
Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings , and then click Control Panel . In the Hardware group, click View devices and printers .
• For Windows Server ® 2012 R2
Click Control Panel on the Start screen. In the Hardware group, click View devices and printers .
2. Right-click the Brother MFC-XXXX Printer icon (where XXXX is your model name), and then select Printer properties . If printer driver options appear, select your printer driver.
The printer driver dialog box appears.
3. Click the General tab, and then click the Printing Preferences...
or Preferences...
button.
The printer driver dialog box appears.
4. Select the print settings you want to use as defaults for all of your Windows ® programs.
5. Click OK .
6. Close the printer properties dialog box.
Related Information
•
Print from Your Computer (Windows ® )
•
74
> Print from Your Computer (Windows ® )
> Print Settings (Windows ® )
Print Settings (Windows ® )
Basic Tab
1. Media Type
Select the type of media you want to use. To achieve the best print results, the machine automatically adjusts its print settings according to the selected media type.
Slow Drying Paper
Select this option if you use a type of plain paper on which ink dries slowly. This option may cause slight blurring of the text.
2. Print Quality
Select the print resolution you want. Because print quality and speed are related, the higher the quality, the longer it will take to print the document.
3. Paper Size
Select the size of the paper you want to use. You can either choose from standard paper sizes or create a custom paper size.
75
Borderless
Select this option to print photos without borders. Because the image data is created slightly larger than the paper size you are using, this will cause some cropping of the photo edges.
You may not be able to select the Borderless option for some combinations of media type and quality, or from some applications.
4. Color Mode
Select the color mode to suit your preference.
5. Orientation
Select the orientation (portrait or landscape) of your printout.
If your application contains a similar setting, we recommend that you set the orientation using the application.
6. Copies
Type the number of copies (1-999) that you want to print in this field.
Collate
Select this option to print sets of multi-page documents in the original page order. When this option is selected, one complete copy of your document will print, and then reprint according to the number of copies you choose. If this option is not selected, then each page will print according to the number of copies chosen before the next page of the document is printed.
Reverse Order
Select this option to print your document in reverse order. The last page of your document will be printed first.
7. Multiple Page
Select this option to print multiple pages on a single sheet of paper or print one page of your document on multiple sheets.
Page Order
Select the page order when printing multiple pages on a single sheet of paper.
Border Line
Select the type of border to use when printing multiple pages on a single sheet of paper.
8. 2-sided / Booklet
Select this option to print on both sides of the paper or print a document in booklet format using 2-sided printing.
2-sided Settings button
Click this button to select the type of 2-sided binding. Four types of 2-sided bindings are available for each orientation.
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Advanced Tab
1. Color / Grayscale
Select color or grayscale printing. The print speed is faster in grayscale mode than it is in color mode. If your document contains color and you select grayscale mode, your document will be printed using 256 levels of grayscale.
2. Color Enhancement (True2Life)
Select this option to use the Color Enhancement feature. This feature analyzes your image to improve its sharpness, white balance and color density. This process may take several minutes depending on the image size and your computer's specifications.
3. Ink Save Mode
Select this option to print using lighter colors and emphasize image outlines. The amount of ink that is saved varies, depending on the type of documents printed. Ink Save Mode may make your printouts look different than they appear on your screen.
The Ink Save Mode feature is supported by technology from Reallusion, Inc.
4. Scaling
Select these options to enlarge or reduce the size of the pages in your document.
Fit to Paper Size
Select this option to enlarge or reduce the document pages to fit a specified paper size. When you select this option, select the paper size you want from the drop-down list.
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Free
Select this option to enlarge or reduce the document pages manually. When you select this option, type a value into the field.
5. Mirror Print
Select this option to reverse the printed image on the page horizontally from left to right.
6. Reverse Print
Select this option to rotate the printed image 180 degrees.
7. Use Watermark
Select this option to print a logo or text on your document as a watermark. Select one of the preset watermarks, add a new watermark, or use an image file you have created.
8. Header-Footer Print
Select this option to print the date, time and PC login user name on the document.
9. User Authentication
This feature allows you to confirm the restrictions for each user.
10. Other Print Options button
Change Data Transfer Mode
Select the print data transfer mode to improve print quality or print speed.
Advanced Color Settings
Select the method that the machine uses to arrange dots to express halftones.
The printout color can be adjusted to achieve the closest match to what appears on your computer screen.
Reduce Smudge
Some types of print media may need more drying time. Change this option if you have problems with smudged printouts or paper jams.
Retrieve Printer's Color Data
Select this option to optimize the print quality using the machine's factory settings, which are set specifically for your Brother machine. Use this option when you have replaced the machine or changed the machine's network address.
Print Archive
Select this option to save the print data as a PDF file to your computer.
Related Information
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Print from Your Computer (Windows ® )
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Error and Maintenance Messages
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Paper Handling and Printing Problems
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•
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Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows ® )
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Print as a Poster (Windows ® )
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Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows ® )
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Print as a Booklet Automatically (Windows ® )
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Use a Preset Print Profile (Windows ® )
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Change the Default Print Settings (Windows ® )
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Change the Print Setting Options When Having Printing Problems
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> Print from Your Computer (Mac)
Print from Your Computer (Mac)
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Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
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Print More Than One Page on a Single Sheet of Paper (N in 1) (Mac)
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Print a Color Document in Grayscale (Mac)
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Prevent Smudged Printouts and Paper Jams (Mac)
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> Print from Your Computer (Mac) > Print a Photo (Mac)
Print a Photo (Mac)
1. Make sure you have loaded the correct media in the paper tray.
IMPORTANT
• For best results, use Brother paper.
• When you print on Brother photo paper, load one extra sheet of the same photo paper in the paper tray.
2. From an application, such as Apple Preview, click the File menu, and then select Print .
3. Select Brother MFC-XXXX (where XXXX is your model name).
For more page setup options, click the Show Details button.
4. Click the Paper Size pop-up menu, and then select your paper size.
To print photographs without margins, select a borderless paper size option.
5. Click the Orientation button that matches the way you want the photo to print.
6. Click the application pop-up menu, and then select Print Settings .
The Print Settings options appear.
7. Click the Media Type pop-up menu, and then select the media type you want to use.
IMPORTANT
To get the best print quality for the settings you have selected, always set the Media Type option to match the type of paper you load.
8. Change other printer settings, if needed.
9. Click Print .
Related Information
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Print from Your Computer (Mac)
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Paper Handling and Printing Problems
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> Print from Your Computer (Mac) > Print a Document (Mac)
Print a Document (Mac)
1. Make sure you have loaded the correct size paper in the paper tray.
2. From an application, such as Apple TextEdit, click the File menu, and then select Print .
3. Select Brother MFC-XXXX (where XXXX is your model name).
For more page setup options, click the Show Details button.
4. Click the Paper Size pop-up menu, and then select your paper size.
5. Select the Orientation option that matches the way you want the document to print.
6. Click the application pop-up menu, and then select Print Settings .
The Print Settings options appear.
7. Click the Media Type pop-up menu, and then select the media type you want to use.
IMPORTANT
To get the best print quality for the settings you have selected, always set the Media Type option to match the type of paper you load.
8. Change other printer settings, if needed.
9. Click Print .
Related Information
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Print from Your Computer (Mac)
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Check the Ink Volume (Page Gauge)
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> Print from Your Computer (Mac) > Print on Both Sides of the Paper Automatically
(Automatic 2-sided Printing) (Mac)
Print on Both Sides of the Paper Automatically (Automatic 2-sided
Printing) (Mac)
1. From an application, such as Apple TextEdit, click the File menu, and then select Print .
2. Select Brother MFC-XXXX (where XXXX is your model name).
For more page setup options, click the Show Details button.
3. Select the Orientation option that matches the way you want the document to print.
4. Click the application pop-up menu, and then select Layout .
The Layout setting options appear.
5. In the Two-Sided section, select the Short-Edge binding or Long-Edge binding option.
6. Change other printer settings, if needed.
The Borderless feature is not available when using this option.
7. Click Print .
Related Information
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Print from Your Computer (Mac)
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> Print from Your Computer (Mac) > Print More Than One Page on a Single Sheet of Paper
(N in 1) (Mac)
Print More Than One Page on a Single Sheet of Paper (N in 1) (Mac)
1. From an application, such as Apple TextEdit, click the File menu, and then select Print .
2. Select Brother MFC-XXXX (where XXXX is your model name).
For more page setup options, click the Show Details button.
3. Click the application pop-up menu, and then select Layout .
The Layout setting options appear.
4. Click the Pages per Sheet pop-up menu, and then select the number of pages to print on each sheet.
5. Select the Layout Direction option.
6. Click the Border pop-up menu, and then select your border line type.
7. Change other printer settings if needed.
8. Click Print .
Related Information
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Print from Your Computer (Mac)
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> Print from Your Computer (Mac) > Print a Color Document in Grayscale (Mac)
Print a Color Document in Grayscale (Mac)
Grayscale mode makes the print processing speed faster than color mode. If your document contains color, selecting Grayscale mode prints your document in 256 levels of grayscale.
1. From an application, such as Apple TextEdit, click the File menu, and then select Print .
2. Select Brother MFC-XXXX (where XXXX is your model name).
For more page setup options, click the Show Details button.
3. Click the application pop-up menu, and then select Print Settings .
The Print Settings options appear.
4. Click the Color / Grayscale pop-up menu, and then select the Grayscale option.
5. Change other printer settings if needed.
6. Click Print .
Related Information
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Print from Your Computer (Mac)
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> Print from Your Computer (Mac) > Prevent Smudged Printouts and Paper Jams (Mac)
Prevent Smudged Printouts and Paper Jams (Mac)
Some types of print media may need more drying time. Change the Reduce Smudge option if you have problems with smudged printouts or paper jams.
1. From an application, such as Apple TextEdit, click the File menu, and then select Print .
2. Select Brother MFC-XXXX (where XXXX is your model name).
For more page setup options, click the Show Details button.
3. Click the application pop-up menu, and then select Print Settings .
The Print Settings options appear.
4. Click the Advanced print settings list.
5. Click the Reduce Smudge menu.
6. Select one of the following options:
Media Type
Plain Paper
Option
2-sided Printing or
Simplex Printing
Off
Low
High
Description
Select this mode to print at normal speed, using a normal amount of ink.
Select this mode to print at a slower speed, using a normal amount of ink.
Select this mode to print at the same speed as Low , but using less ink.
7. Change other printer settings, if needed.
8. Click Print .
Related Information
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Print from Your Computer (Mac)
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Paper Handling and Printing Problems
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Change the Print Setting Options When Having Printing Problems
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> Print from Your Computer (Mac) > Print Options (Mac)
Print Options (Mac)
Page Setup
1. Paper Size
Select the size of the paper you want to use. You can either choose from standard paper sizes or create a custom paper size.
2. Orientation
Select the orientation (portrait or landscape) of your printout.
If your application contains a similar setting, we recommend that you set the orientation using the application.
3. Scale
Type a value into the field to enlarge or reduce the pages in your document to fit the selected paper size.
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Layout
1. Pages per Sheet
Select the number of pages to print on a single sheet of paper.
2. Layout Direction
Select the page order when printing multiple pages on a single sheet of paper.
3. Border
Select the type of border to use when printing multiple pages on a single sheet of paper.
4. Two-Sided
Select whether to print on both sides of the paper.
5. Reverse page orientation
Select this option to rotate the printed image 180 degrees.
6. Flip horizontally
Select this option to reverse the printed image on the page horizontally from left to right.
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Paper Handling
1. Collate pages
Select this option to print sets of multi-page documents in the original page order. When this option is selected, one complete copy of your document will print, and then reprint according to the number of copies you choose. If this option is not selected, then each page will print according to the number of copies chosen before the next page of the document is printed.
2. Pages to Print
Select which pages you want to print (even pages or odd pages).
3. Page Order
Select the page order.
4. Scale to fit paper size
Select this option to enlarge or reduce the pages in your document to fit the selected paper size.
5. Destination Paper Size
Select the paper size to print on.
6. Scale down only
Select this option if you want to reduce the pages in your document when they are too large for the selected paper size. If this option is selected and the document is formatted for a paper size that is smaller than the paper size you are using, the document will be printed at its original size.
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Print Settings
1. Media Type
Select the type of media you want to use. To achieve the best print results, the machine automatically adjusts its print settings according to the selected media type.
2. Slow Drying Paper
Select this option if you use a type of plain paper on which ink dries slowly. This option may cause slight blurring of the text.
3. Print Quality
Select the print resolution you want. Because print quality and speed are related, the higher the quality, the longer it will take to print the document.
4. Color / Grayscale
Select color or grayscale printing. The print speed is faster in grayscale mode than it is in color mode. If your document contains color and you select grayscale mode, your document will be printed using 256 levels of grayscale.
5. Advanced
Change Data Transfer Mode
Select the print data transfer mode to improve print quality or print speed.
Reduce Smudge
Some types of print media may need more drying time. Change this option if you have problems with smudged printouts or paper jams.
Other Print Options
Paper Thickness
Select the appropriate paper thickness.
Bi-Directional Printing
Select this option to increase the print speed. When this option is selected, the print head prints in both directions. When this option is cleared, the print head prints in only one direction, resulting in higher quality printouts but causing slower print speeds.
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Sometimes, the movement of the print head may vary due to environmental conditions. This may be seen when you print vertical lines and they do not align. If you encounter this problem, turn off the Bi-
Directional Printing feature.
Color Settings
1. Color Mode
Select the color mode to suit your preference.
2. Advanced Color Settings
Click the disclosure triangle to view the Advanced Color Settings. Select the Color Enhancement check box, and then set the options using the sliders. This process may take several minutes depending on the size of the image and the specifications of your computer.
Related Information
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Print from Your Computer (Mac)
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Error and Maintenance Messages
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Paper Handling and Printing Problems
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Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
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Print More Than One Page on a Single Sheet of Paper (N in 1) (Mac)
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Change the Print Setting Options When Having Printing Problems
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Scan
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Scan Using the Scan Button on Your Brother Machine
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Scan from Your Computer (Windows ® )
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Configure Scan Settings Using Web Based Management
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Home > Scan > Scan Using the Scan Button on Your Brother Machine
Scan Using the Scan Button on Your Brother Machine
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Save Scanned Data to a Folder as a PDF File
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Save Scanned Data to a Memory Card or USB Flash Drive
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Scan Multiple Business Cards and Photos (Auto Crop)
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Scan to an Editable Text File Using OCR
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Web Services for Scanning on Your Network (Windows ® 7, Windows ® 8 and Windows ®
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Change Scan Button Settings from ControlCenter4 (Windows ® )
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Change Scan Button Settings from Brother iPrint&Scan (Mac)
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Scan Using the Scan Button on Your Brother Machine > Scan Photos and Graphics
Scan Photos and Graphics
Send scanned photos or graphics directly to your computer.
Use the Scan button on the machine to make temporary changes to the scan settings. To make permanent changes, use either ControlCenter4 (Windows ® ) or Brother iPrint&Scan (Mac) software.
1. Load your document.
2. Press [Scan] > [to PC] > [to Image] .
3. If the machine is connected over the network, press a or b to display the computer where you want to send data, and then press the computer name.
If the LCD prompts you to enter a PIN, use the LCD to enter the four-digit PIN for the computer, and then press [OK] .
4. Do one of the following:
• To change the settings, press [Options] or [Set at Device] .
• Press [Start] to start scanning without changing additional settings.
The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job.
To use the [Options] or [Set at Device] setting, a computer with either ControlCenter4 (Windows ® ) or Brother iPrint&Scan (Mac) software installed must be connected to the machine.
5. Select the scan settings you want to change, and then press [OK] .
Option
Scan Type
Description
Select the scan type for your document.
Resolution Select the scan resolution for your document.
File Type
Document Size
Brightness
Select the file format for your document.
Select your document size.
Select the brightness level.
Contrast Select the contrast level.
ADF Auto Deskew
(Available only for certain models)
Correct any skewed documents when they are scanned using the ADF.
Skip Blank Page When On is selected, blank pages are skipped.
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Option
Remove Background Color
Description
Change the amount of background color that is removed.
• To save the settings as a shortcut, press [Save as Shortcut] . You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions.
6. Press [Start] .
The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job.
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Scan Using the Scan Button on Your Brother Machine
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Scan Using the Scan Button on Your Brother Machine > Save Scanned Data to a Folder as
a PDF File
Save Scanned Data to a Folder as a PDF File
Scan documents and save them to a folder on your computer as PDF files.
Use the Scan button on the machine to make temporary changes to the scan settings. To make permanent changes, use either ControlCenter4 (Windows ® ) or Brother iPrint&Scan (Mac) software.
1. Load your document.
2. Press [Scan] > [to PC] > [to File] .
3. If the machine is connected over the network, press a or b to display the computer where you want to send data, and then press the computer name.
If the LCD prompts you to enter a PIN, use the LCD to enter the four-digit PIN for the computer, and then press [OK] .
4. Do one of the following:
• To change the settings, press [Options] or [Set at Device] .
• Press [Start] to start scanning without changing additional settings.
The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job.
To use the [Options] or [Set at Device] setting, a computer with either ControlCenter4 (Windows ® ) or Brother iPrint&Scan (Mac) software installed must be connected to the machine.
5. Select the scan settings you want to change, and then press [OK] .
Option
Scan Type
Description
Select the scan type for your document.
Resolution Select the scan resolution for your document.
File Type Select the file format for your document.
Document Size Select your document size.
Brightness Select the brightness level.
Contrast Select the contrast level.
ADF Auto Deskew
(Available only for certain models)
Correct any skewed documents when they are scanned using the ADF.
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Option
Skip Blank Page
Remove Background Color
Description
When On is selected, blank pages are skipped.
Change the amount of background color that is removed.
• To save the settings as a shortcut, press [Save as Shortcut] . You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions.
6. Press [Start] .
The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job.
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Scan Using the Scan Button on Your Brother Machine
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Scan Using the Scan Button on Your Brother Machine > Save Scanned Data to a Memory
Card or USB Flash Drive
Save Scanned Data to a Memory Card or USB Flash Drive
Scan documents and save them directly to a memory card or USB flash drive without using a computer.
1. Load your document.
2. Insert a memory card or USB flash drive into your machine.
The LCD screen automatically changes.
3. Press [Scan to Media] .
4. Do one of the following:
• To change the settings, press [Options] , and then go to the next step.
To set your own default settings: after making changes to settings, press the [Set New Default] option, and then press [Yes] .
To restore the factory settings: press the [Factory Reset] option, and then press [Yes] .
• Press [Start] to start scanning without changing additional settings.
The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job.
5. Select the scan settings you want to change, and then press [OK] .
Option
Scan Type
Resolution
File Type
Document Size
Scan Long Paper (ADF)
Description
Select the scan type for your document.
Select the scan resolution for your document.
Select the file format for your document.
Select your document size.
Scan a long document using the ADF.
File Name
File Name Style
Brightness
Contrast
Auto Crop
Rename the file.
Select the order in which the date, counter number, and other items appear in the file names.
Select the brightness level.
Select the contrast level.
Scan multiple documents placed on the scanner glass to a memory card or USB flash drive. The machine will scan each document and create separate files or a single multi-page file.
Correct any skewed documents when they are scanned using the ADF.
ADF Auto Deskew
(Available only for certain models)
Skip Blank Page When On is selected, blank pages are skipped.
Skip Blank Page
Sensitivity
Select the sensitivity level for detecting blank pages in the scanned data.
The higher the sensitivity, the easier it is for the machine to detect blank pages.
Remove Background Color Change the amount of background color that is removed.
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• To save the settings as a shortcut, press [Save as Shortcut] . You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions.
6. Press [Start] .
7. If you are using the scanner glass, set the next page and then press [Continue] . If there are no more pages to scan, press [Finish] . After you finish scanning, make sure you choose [Finish] before removing the memory card or USB flash drive from the machine.
IMPORTANT
The LCD displays a message while reading the data. DO NOT unplug the power cord or remove the memory card or USB flash drive from the machine while it is reading the data. You could lose your data or damage the memory card or USB flash drive.
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Scan Using the Scan Button on Your Brother Machine
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Scan Using the Scan Button on Your Brother Machine >
> Compatible Media
Compatible Media
Your Brother machine has media drives (slots) for use with common data storage and digital camera media.
IMPORTANT
The USB direct interface supports only USB flash drives and digital cameras that use the USB mass storage standard. Other USB devices are not supported.
Compatible Media
USB flash drive
SD Memory Card
SDHC Memory Card
SDXC Memory Card
MultiMediaCard
MultiMediaCard plus miniSD (Adapter required) miniSDHC (Adapter required) microSD (Adapter required) microSDHC (Adapter required)
MultiMediaCard mobile (Adapter required)
Related Information
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Save Scanned Data to a Memory Card or USB Flash Drive
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Print Photos Directly from Media
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Scan Using the Scan Button on Your Brother Machine > Scan Multiple Business Cards and
Photos (Auto Crop)
Scan Multiple Business Cards and Photos (Auto Crop)
You can scan multiple documents placed on the scanner glass. The machine will scan each document and use the Auto Crop feature to create separate files or a single multi-page file.
Guidelines for Auto Crop
1. 0.4 in. (10 mm) or greater
2. 0.8 in. (20 mm) or greater (bottom)
• This setting is available only for documents that are rectangular or square.
• If your document is too long or wide, this feature will not work as described here.
• You must place the documents away from the edges of the scanner glass as shown in the illustration.
• You must place the documents at least 0.4 in. (10 mm) away from each other.
• Auto Crop adjusts the skew of the document on the scanner glass; however, if your document is skewed more than 45 degrees at less than 300 x 300 dpi or 10 degrees at 600 x 600 dpi, this feature will not work.
• The ADF must be empty to use Auto Crop.
• The Auto Crop feature is available for a maximum of 16 documents, depending on the size of the documents.
1. Load documents on the scanner glass.
• To scan documents using the Auto Crop feature, you must put the documents on the scanner glass.
• The Auto Crop feature is supported by technology from Reallusion, Inc.
2. Insert a memory card or USB flash drive into your machine.
The LCD screen automatically changes.
3. Press [Scan to Media] > [Options] > [Auto Crop] .
4. Press [On] .
5. Press [OK] .
6. Press [Start] .
The machine starts scanning. Follow the LCD instructions to complete the scanning job.
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Scan Using the Scan Button on Your Brother Machine
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Scan Using the Scan Button on Your Brother Machine > Scan to an Editable Text File Using
OCR
Scan to an Editable Text File Using OCR
Your machine can convert characters in a scanned document to text using optical character recognition (OCR) technology. You can edit this text using your preferred text-editing application.
• The Scan to OCR feature is available for certain languages.
• Use the Scan button on the machine to make temporary changes to the scan settings. To make permanent changes, use either ControlCenter4 (Windows ® ) or Brother iPrint&Scan (Mac) software.
1. Load your document.
2. Press [Scan] > [to PC] > [to OCR] .
3. If the machine is connected over the network, press a or b to display the computer where you want to send data, and then press the computer name.
If the LCD prompts you to enter a PIN, use the LCD to enter the four-digit PIN for the computer, and then press [OK] .
4. Do one of the following:
• To change the settings, press [Options] or [Set at Device] .
• Press [Start] to start scanning without changing additional settings.
The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job.
To use the [Options] or [Set at Device] setting, a computer with either ControlCenter4 (Windows ® ) or Brother iPrint&Scan (Mac) software installed must be connected to the machine.
5. Select the scan settings you want to change, and then press [OK] .
Option
Scan Type
Resolution
File Type
Document Size
Brightness
Contrast
Description
Select the scan type for your document.
Select the scan resolution for your document.
Select the file format for your document.
Select your document size.
Select the brightness level.
Select the contrast level.
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Option Description
ADF Auto Deskew
(Available only for certain models)
Correct any skewed documents when they are scanned using the ADF.
Skip Blank Page When On is selected, blank pages are skipped.
Remove Background Color Change the amount of background color that is removed.
• To save the settings as a shortcut, press [Save as Shortcut] . You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions.
6. Press [Start] .
The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job.
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Scan Using the Scan Button on Your Brother Machine
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Scan Using the Scan Button on Your Brother Machine > Scan to Email Attachment
Scan to Email Attachment
Send a scanned document as an email attachment.
• Use the Scan button on the machine to make temporary changes to the scan settings. To make permanent changes, use either ControlCenter4 (Windows ® ) or Brother iPrint&Scan (Mac) software.
• The Scan to Email feature does not support Webmail services. Use the Scan to Image or Scan to File feature to scan a document or a picture, and then attach the scanned file to an email message.
1. Load your document.
2. Press [Scan] > [to PC] > [to E-mail] .
3. If the machine is connected over the network, press a or b to display the computer where you want to send data, and then press the computer name.
If the LCD prompts you to enter a PIN, use the LCD to enter the four-digit PIN for the computer, and then press [OK] .
4. Do one of the following:
• To change the settings, press [Options] or [Set at Device] .
• Press [Start] to start scanning without changing additional settings.
The machine scans the document and saves it as a file attachment. It then launches your email application and opens a new, blank email message with the scanned file attached.
To use the [Options] or [Set at Device] setting, a computer with either ControlCenter4 (Windows ® ) or Brother iPrint&Scan (Mac) software installed must be connected to the machine.
5. Select the scan settings you want to change, and then press [OK] .
Option
Scan Type
Resolution
File Type
Document Size
Brightness
Description
Select the scan type for your document.
Select the scan resolution for your document.
Select the file format for your document.
Select your document size.
Select the brightness level.
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Option
Contrast
Description
Select the contrast level.
ADF Auto Deskew
(Available only for certain models)
Correct any skewed documents when they are scanned using the ADF.
Skip Blank Page When On is selected, blank pages are skipped.
Remove Background Color Change the amount of background color that is removed.
• To save the settings as a shortcut, press [Save as Shortcut] . You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions.
6. Press [Start] .
The machine scans the document and saves it as a file attachment. It then launches your email application and opens a new, blank email message with the scanned file attached.
Related Information
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Scan Using the Scan Button on Your Brother Machine
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Scan Using the Scan Button on Your Brother Machine > Scan to FTP
Scan to FTP
Scan documents directly to an FTP server when you need to share the scanned information. For added convenience, configure different profiles to save your favorite Scan to FTP destinations.
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Upload Scanned Data to an FTP Server
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Scan Using the Scan Button on Your Brother Machine >
> Set up a Scan to
FTP Profile
Set up a Scan to FTP Profile
Set up a Scan to FTP Profile to scan and upload the scanned data directly to an FTP location.
We recommend Microsoft ® Internet Explorer ® 11/Microsoft Edge ™ for Windows ® , and Safari 10/11 for Mac.
Make sure that JavaScript and Cookies are always enabled in whichever browser you use.
1. Start your web browser.
Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the IP address of the machine or the print server name). For example: https://192.168.1.2
If the machine prompts you for a password, type it, and then click .
2. Click the Scan tab.
3. Click the Scan to FTP/SFTP/Network/SharePoint menu in the left navigation bar.
4. Select the FTP option, and then click Submit .
5. Click the Scan to FTP/SFTP/Network/SharePoint Profile menu in the left navigation bar.
6. Select the profile you want to set up or change.
Using the following characters: ?, /, \, ", :, <, >, | or * may cause a sending error.
Option
Profile Name
Host Address
Port Number
Username
Description
Type a name for this server profile (up to 15 alphanumeric characters). The machine will display this name on the LCD.
Type the Host Address (for example: ftp.example.com; up to 64 characters) or the IP address (for example: 192.23.56.189).
Change the Port Number setting used to access the FTP server.
The default for this setting is port 21. In most cases this setting does not need to be changed.
Type a user name (up to 32 characters) that has permission to write data to the FTP server.
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Option
Password
SSL/TLS
Store Directory
File Name
Quality
File Type
Document Size
Scan Long Paper (ADF)
ADF Auto Deskew
Skip Blank Page
Skip Blank Page Sensitivity
Remove Background Color
Brightness
Contrast
Passive Mode
7. Click Submit .
Related Information
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Description
Type the password (up to 32 characters) associated with the user name you entered in the Username field. Type the password again in the Retype password field.
Set the SSL/TLS option to scan securely using SSL/TLS communication. Change the CA Certificate setting, if needed.
Type the path (up to 60 characters) to the folder on the FTP server where you want to send your scanned data. Do not type a slash mark at the beginning of the path (for example: brother/abc).
Select a file name from the preset names provided, or from userdefined names. You can set the user-defined names and file name style in the Scan File Name menu in the left navigation bar.
Select a quality setting. If you choose the User Select option, the machine will prompt users to select a setting each time they use the scan profile.
Select the file type you want to use for the scanned document. If you choose the User Select option, the machine will prompt users to select a setting each time they use the scan profile.
Select your document size from the list. This is necessary to make sure the scanned file is the correct size.
Select the On option to scan a document printed on long paper using the ADF.
Select Auto to set the machine to correct document skewing automatically as the pages are scanned from the ADF.
Select the On option to remove blank pages of the document from the scanning results.
Select the sensitivity level for detecting blank pages in the scanned data. The higher the sensitivity, the easier it is for the machine to detect blank pages.
Change the amount of background color that is removed.
Select the brightness level.
Select the contrast level.
Set the Passive Mode option to off or on depending on your FTP server and network firewall configuration. The default setting is on. In most cases this setting does not need to be changed.
108
Scan Using the Scan Button on Your Brother Machine >
> Upload Scanned
Data to an FTP Server
Upload Scanned Data to an FTP Server
1. Load your document.
2. Press [Scan] > [to FTP/SFTP] .
3. The server profiles you have set up using Web Based Management are listed. Select the profile you want. If the profile is not complete (for example, if the logon account name and password are missing, or if the quality or file type is not specified), you will be prompted to enter any missing information.
4. Press [Start] .
The machine starts scanning. If you are using the scanner glass, follow the Touchscreen instructions to complete the scanning job.
Related Information
•
109
Scan Using the Scan Button on Your Brother Machine > Scan to SSH FTP (SFTP)
Scan to SSH FTP (SFTP)
Scan documents directly to an SFTP server, a secure version of an FTP server. For added convenience, configure different profiles to save your favorite Scan to SFTP destinations.
•
•
Create a Client Key Pair Using Web Based Management
•
Export a Client Key Pair Using Web Based Management
•
Import a Server Public Key Using Web Based Management
•
Upload Scanned Data to an SFTP Server
110
Scan Using the Scan Button on Your Brother Machine >
> Set up a Scan to SFTP Profile
Set up a Scan to SFTP Profile
Set up a Scan to SFTP Profile to scan and upload scanned data directly to an SFTP location.
We recommend Microsoft ® Internet Explorer ® 11/Microsoft Edge ™ for Windows ® , and Safari 10/11 for Mac.
Make sure that JavaScript and Cookies are always enabled in whichever browser you use.
1. Start your web browser.
Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the IP address of the machine or the print server name). For example: https://192.168.1.2
If the machine prompts you for a password, type it, and then click .
2. Click the Scan tab.
3. Click the Scan to FTP/SFTP/Network/SharePoint menu in the left navigation bar.
4. Select the SFTP option, and then click Submit .
5. Click the Scan to FTP/SFTP/Network/SharePoint Profile menu in the left navigation bar.
6. Select the profile you want to set up or change.
Using the following characters: ?, /, \, ", :, <, >, | or * may cause a sending error.
Option
Profile Name
Host Address
Username
Auth. Method
Description
Type a name for this server profile (up to 15 alphanumeric characters). The machine will display this name on the LCD.
Type the Host Address (for example: ftp.example.com; up to 64 characters) or the IP address (for example: 192.23.56.189).
Type a user name (up to 32 characters) that has permission to write data to the FTP server.
Select Password or Public Key .
Do one of the following:
• When you select Password , type the password (up to 32 characters) associated with the user name you typed in the
111
Option
Server Public Key
Store Directory
File Name
Quality
File Type
Document Size
Scan Long Paper (ADF)
ADF Auto Deskew
Skip Blank Page
Skip Blank Page Sensitivity
Remove Background Color
Brightness
Contrast
Port Number
7. Click Submit .
Related Information
•
Description
Username field. Type the password again in the Retype password field.
• When you select Public Key , select the authentication type from the Client Key Pair drop-down list.
Select the authentication type.
Type the path (up to 60 characters) to the folder on the FTP server where you want to send your scanned data. Do not type a slash mark at the beginning of the path (for example: brother/abc).
Select a file name from the preset names provided, or from userdefined names. You can set the user-defined names and file name style in the Scan File Name menu in the left navigation bar.
Select a quality setting. If you choose the User Select option, the machine will prompt users to select a setting each time they use the scan profile.
Select the file type you want to use for the scanned document. If you choose the User Select option, the machine will prompt users to select a setting each time they use the scan profile.
Select your document size from the list. This is necessary to make sure the scanned file is the correct size.
Select the On option to scan a document printed on long paper using the ADF.
Select Auto to set the machine to correct document skewing automatically as the pages are scanned from the ADF.
Select the On option to remove blank pages of the document from the scanning results.
Select the sensitivity level for detecting blank pages in the scanned data. The higher the sensitivity, the easier it is for the machine to detect blank pages.
Change the amount of background color that is removed.
Select the brightness level.
Select the contrast level.
Change the Port Number setting used to access the FTP server.
The default for this setting is port 22. In most cases this setting does not need to be changed.
112
Scan Using the Scan Button on Your Brother Machine >
(SFTP) > Create a Client Key Pair Using Web Based Management
Create a Client Key Pair Using Web Based Management
1. Start your web browser.
2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
For example: https://192.168.1.2
• If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such as "SharedPrinter" instead of the IP address.
For example: https://SharedPrinter
If you enable a NetBIOS name, you can also use the node name.
For example: https://brnxxxxxxxxxxxx
The NetBIOS name can be found in the Network Configuration Report.
• For Mac, access Web Based Management by clicking the machine's icon on the Status Monitor screen.
3. If the machine prompts you for a password, type it, and then click .
4. Click the Network tab.
5. Click the Security tab.
6. Click Client Key Pair in the left navigation bar.
7. Click Create New Client Key Pair .
8. In the Client Key Pair Name field, type the name (up to 20 characters) you want.
9. Click the Public Key Algorithm drop-down list, and then select the algorithm you want.
10. Click Submit .
The client key pair is created and saved in your machine's memory. The client key pair name and public key algorithm will be displayed in the Client Key Pair List .
Related Information
•
113
Scan Using the Scan Button on Your Brother Machine >
> Export a Client Key Pair Using Web Based Management
Export a Client Key Pair Using Web Based Management
1. Start your web browser.
2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
For example: https://192.168.1.2
• If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such as "SharedPrinter" instead of the IP address.
For example: https://SharedPrinter
If you enable a NetBIOS name, you can also use the node name.
For example: https://brnxxxxxxxxxxxx
The NetBIOS name can be found in the Network Configuration Report.
• For Mac, access Web Based Management by clicking the machine's icon on the Status Monitor screen.
3. If the machine prompts you for a password, type it, and then click .
4. Click the Network tab.
5. Click the Security tab.
6. Click Client Key Pair in the left navigation bar.
7. Click Export Public Key shown with Client Key Pair List .
8. Click Submit .
9. Specify the location where you want to save the file.
The client key pair is exported to your computer.
Related Information
•
114
Scan Using the Scan Button on Your Brother Machine >
> Import a Server Public Key Using Web Based Management
Import a Server Public Key Using Web Based Management
1. Start your web browser.
2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
For example: https://192.168.1.2
• If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such as "SharedPrinter" instead of the IP address.
For example: https://SharedPrinter
If you enable a NetBIOS name, you can also use the node name.
For example: https://brnxxxxxxxxxxxx
The NetBIOS name can be found in the Network Configuration Report.
• For Mac, access Web Based Management by clicking the machine's icon on the Status Monitor screen.
3. If the machine prompts you for a password, type it, and then click .
4. Click the Network tab.
5. Click the Security tab.
6. Click Server Public Key in the left navigation bar.
7. Click Import Server Public Key .
8. Specify the file that you want to import.
9. Click Submit .
The server public key is imported to your machine.
Related Information
•
115
Scan Using the Scan Button on Your Brother Machine >
(SFTP) > Upload Scanned Data to an SFTP Server
Upload Scanned Data to an SFTP Server
1. Load your document.
2. Press [Scan] > [to FTP/SFTP] .
3. The server profiles you have set up using Web Based Management are listed. Select the profile you want. If the profile is not complete (for example, if the logon account name and password are missing, or if the quality or file type is not specified), you will be prompted to enter any missing information.
4. Press [Start] .
The machine starts scanning. If you are using the scanner glass, follow the Touchscreen instructions to complete the scanning job.
Related Information
•
116
Scan Using the Scan Button on Your Brother Machine > Scan to Network (Windows
® )
Scan to Network (Windows ® )
Scan documents directly to a CIFS server on your local network. For added convenience, you can configure different profiles to save your favorite Scan to Network destinations.
•
Set up a Scan to Network Profile
•
Upload Scanned Data to a CIFS Server
117
Scan Using the Scan Button on Your Brother Machine >
> Set up a Scan to Network Profile
Set up a Scan to Network Profile
Set up a Scan to Network Profile to scan and upload scanned data directly to a folder on a CIFS server.
We recommend Microsoft ® Internet Explorer ® 11/Microsoft Edge ™ for Windows ® , and Safari 10/11 for Mac.
Make sure that JavaScript and Cookies are always enabled in whichever browser you use.
1. Start your web browser.
Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the IP address of the machine or the print server name). For example: https://192.168.1.2
If the machine prompts you for a password, type it, and then click .
2. Click the Scan tab.
3. Click the Scan to FTP/SFTP/Network/SharePoint menu in the left navigation bar.
4. Select the Network option, and then click Submit .
If you want to send the data to your designated folder on the CIFS server, select On for the Send to My
Folder option.
5. Click the Scan to FTP/SFTP/Network/SharePoint Profile menu in the left navigation bar.
6. Select the profile you want to set up or change.
Using the following characters: ?, /, \, ", :, <, >, | or * may cause a sending error.
Option
Profile Name
Network Folder Path
File Name
Description
Type a name for this server profile (up to 15 alphanumeric characters). The machine will display this name on the LCD.
Type the path to the folder on the CIFS server where you want to send your scanned data.
Select a file name from the preset names provided, or from userdefined names. You can set the user-defined names and file name style in the Scan File Name menu in the left navigation bar.
118
Option
Quality
File Type
Document Size
Scan Long Paper (ADF)
ADF Auto Deskew
Skip Blank Page
Skip Blank Page Sensitivity
Remove Background Color
Brightness
Contrast
Use PIN for Authentication
Auth. Method
Username
Password
Kerberos Server Address
Description
Select a quality setting. If you choose the User Select option, the machine will prompt users to select a setting each time they use the scan profile.
Select the file type you want to use for the scanned document. If you choose the User Select option, the machine will prompt users to select a setting each time they use the scan profile.
Select your document size from the list. This is necessary to make sure the scanned file is the correct size.
Select the On option to scan a document printed on long paper using the ADF.
Select Auto to set the machine to correct document skewing automatically as the pages are scanned from the ADF.
Select the On option to remove blank pages of the document from the scanning results.
Select the sensitivity level for detecting blank pages in the scanned data. The higher the sensitivity, the easier it is for the machine to detect blank pages.
Change the amount of background color that is removed.
Select the brightness level.
Select the contrast level.
To PIN-protect this profile, select On , and then type a four-digit PIN in the PIN Code field.
Select the authentication method.
Type a user name (up to 96 characters) that has permission to write data to the folder specified in the Network Folder Path field. If the user name is part of a domain, type the user name in one of the following styles: user@domain domain\user
Type the password (up to 32 characters) associated with the user name you entered in the Username field. Type the password again in the Retype password field.
Type the Kerberos Server Address (for example: kerberos.example.com; up to 64 characters).
7. Click Submit .
8. You must configure the SNTP (network time server) or you must set the date, time and time zone correctly on the control panel. The time must match the time used by the Kerberos Server and CIFS Server.
Related Information
•
•
Set the Date and Time Using Web Based Management
119
Scan Using the Scan Button on Your Brother Machine >
> Set up a Scan to Network Profile
> Set the Date and Time Using Web Based Management
Set the Date and Time Using Web Based Management
Make sure the date and time and the time zone settings are set correctly using Web Based Management or the control panel, so the machine's time matches the time being used by the server providing authentication.
Start with Step 2 if you already have a Web Based Management window open.
1. Start your web browser.
Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the IP address of the machine or the print server name). For example: https://192.168.1.2
If the machine prompts you for a password, type it, and then click .
2. Click the Administrator tab.
3. Click the Date&Time menu in the left navigation bar.
4. In the Date fields, enter the date.
5. Select either 12h Clock or 24h Clock as your Clock Type (available only for certain countries).
6. In the Time fields, enter the time.
7. Select the time difference between your location and UTC from the Time Zone drop-down list, for example, the time zone for Eastern time in the USA and Canada is UTC-05:00.
8. Click the On option for Auto Daylight to set the machine to change automatically for daylight saving time. It will reset itself forward one hour in the spring, and back one hour in the fall/autumn (available only for certain countries).
9. Click Submit .
Related Information
•
Set up a Scan to Network Profile
120
Scan Using the Scan Button on Your Brother Machine >
> Upload Scanned Data to a CIFS Server
Upload Scanned Data to a CIFS Server
1. Load your document.
2. Press [Scan] > [to Network] .
• If you registered your user ID, the [to My Folder] option appears when you log on to the machine using Active Directory ® Authentication or LDAP Authentication.
• To send scanned data to your designated folder on the CIFS server, press [to My Folder] .
• To enable this feature in Web Based Management, click the Scan tab, and then click the Scan to FTP/
SFTP/Network/SharePoint menu in the left navigation bar. In the Send to My Folder field, select On .
3. The server profiles you have set up using Web Based Management are listed. Select the profile you want. If the profile is not complete (for example, if the logon account name and password are missing, or if the quality or file type is not specified), you will be prompted to enter any missing information.
4. Press [Start] .
The machine starts scanning. If you are using the scanner glass, follow the Touchscreen instructions to complete the scanning job.
Related Information
•
121
Scan Using the Scan Button on Your Brother Machine > Scan to SharePoint
®
Scan to SharePoint ®
Scan documents directly to a SharePoint ® server when you need to share the scanned information. For added convenience, configure different profiles to save your favorite Scan to SharePoint ® destinations.
•
Set up a Scan to SharePoint ® Profile
•
Upload Scanned Data to a SharePoint ® Server
122
Scan Using the Scan Button on Your Brother Machine >
Scan to SharePoint ® > Set up a
Scan to SharePoint ® Profile
Set up a Scan to SharePoint ® Profile
Set up a Scan to SharePoint ® Profile to scan and upload the scanned data directly to a SharePoint ® location.
We recommend Microsoft ® Internet Explorer ® 11/Microsoft Edge ™ for Windows ® , and Safari 10/11 for Mac.
Make sure that JavaScript and Cookies are always enabled in whichever browser you use.
1. Start your web browser.
Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the IP address of the machine or the print server name). For example: https://192.168.1.2
If the machine prompts you for a password, type it, and then click .
2. Click the Scan tab.
3. Click the Scan to FTP/SFTP/Network/SharePoint menu in the left navigation bar.
4. Select the SharePoint option, and then click Submit .
5. Click the Scan to FTP/SFTP/Network/SharePoint Profile menu in the left navigation bar.
6. Select the profile you want to set up or change.
Using the following characters: ?, /, \, ", :, <, >, | or * may cause a sending error.
Option
Profile Name
SharePoint Site Address
File Name
Description
Type a name for this server profile (up to 15 alphanumeric characters). The machine will display this name on the LCD.
Copy and paste the full destination address shown in the address bar of your browser (for example: http://SharePointSiteAddress/Shared
%20Documents/Forms/AllItems.aspx) or the IP address (for example: http://192.168.0.1/Shared%20Documents/Forms/AllItems.aspx).
Select a file name from the preset names provided, or from userdefined names. You can set the user-defined names and file name style in the Scan File Name menu in the left navigation bar.
123
Option
Quality
File Type
Document Size
Scan Long Paper (ADF)
ADF Auto Deskew
Skip Blank Page
Skip Blank Page Sensitivity
Remove Background Color
Brightness
Contrast
Use PIN for Authentication
Auth. Method
Username
Password
Kerberos Server Address
7. Click Submit .
Related Information
•
Description
Select a quality setting. If you choose the User Select option, the machine will prompt users to select a setting each time they use the scan profile.
Select the file type you want to use for the scanned document. If you choose the User Select option, the machine will prompt users to select a setting each time they use the scan profile.
Select your document size from the list. This is necessary to make sure the scanned file is the correct size.
Select the On option to scan a document printed on long paper using the ADF.
Select Auto to set the machine to correct document skewing automatically as the pages are scanned from the ADF.
Select the On option to remove blank pages of the document from the scanning results.
Select the sensitivity level for detecting blank pages in the scanned data. The higher the sensitivity, the easier it is for the machine to detect blank pages.
Change the amount of background color that is removed.
Select the brightness level.
Select the contrast level.
To PIN-protect this profile, select On , and then type a four-digit PIN in the PIN Code field.
Select the authentication method. If you select Auto , the authentication method will be automatically detected.
Type a user name (up to 96 characters) that has permission to write data to the folder specified in the SharePoint Site Address field. If the user name is part of a domain, type the user name in one of the following styles: user@domain domain\user
Type the password (up to 32 characters) associated with the user name you entered in the Username field. Type the password again in the Retype password field.
Type the Kerberos Server Address (for example: kerberos.example.com; up to 64 characters).
124
Scan Using the Scan Button on Your Brother Machine >
Scanned Data to a SharePoint ® Server
Upload Scanned Data to a SharePoint ® Server
1. Load your document.
2. Press [Scan] > [to SharePoint] .
3. The server profiles you have set up using Web Based Management are listed. Select the profile you want. If the profile is not complete (for example, if the logon account name and password are missing, or if the quality or file type is not specified), you will be prompted to enter any missing information.
4. Press [Start] .
The machine starts scanning. If you are using the scanner glass, follow the Touchscreen instructions to complete the scanning job.
Related Information
•
125
Scan Using the Scan Button on Your Brother Machine > Web Services for Scanning on
Your Network (Windows ® 7, Windows ® 8 and Windows ® 10)
Web Services for Scanning on Your Network (Windows ® 7, Windows ® 8 and Windows ® 10)
The Web Services protocol enables Windows ® 7, Windows ® 8 and Windows ® 10 users to scan using a Brother machine on the network. You must install the driver via Web Services.
•
Use Web Services to Install Drivers Used for Scanning (Windows ® 7, Windows ® 8 and
•
Scan Using Web Services from the Brother Machine (Windows ® 7, Windows ® 8 and
•
Configure Scan Settings for Web Services
126
Scan Using the Scan Button on Your Brother Machine >
Your Network (Windows ® 7, Windows ® 8 and Windows ® 10)
> Use Web Services to Install Drivers Used for
Scanning (Windows ® 7, Windows ® 8 and Windows ® 10)
Use Web Services to Install Drivers Used for Scanning (Windows ® 7,
Windows ® 8 and Windows ® 10)
Use Web Services to monitor printers on the network.
• Make sure you have installed the Brother software and drivers.
• Verify that the host computer and the Brother machine are on the same subnet, or that the router is correctly configured to pass data between the two devices.
• You must configure the IP address on your Brother machine before you configure this setting.
1. Do one of the following:
• Windows ® 7
Click (Start) > Control Panel > Network and Internet > View network computers and devices .
The machine's Web Services Name appears with the printer icon.
Right-click the machine you want to install.
• Windows ® 8
Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings >
Change PC settings > Devices > Add a device .
The machine's Web Services Name appears.
• Windows ® 8.1
Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings >
Change PC settings > PC and devices > Devices > Add a device .
The machine's Web Services Name appears.
• Windows ® 10
Click > Windows System > Control Panel . In the Hardware and Sound group, click Add a device .
• The Web Services Name for the Brother machine is your model name and the MAC Address (Ethernet
Address) of your machine (for example, Brother MFC-XXXX (model name) [XXXXXXXXXXXX] (MAC
Address / Ethernet Address)).
• Windows ® 8/Windows ® 10
Move your mouse over the machine name to display the machine's information.
2. Do one of the following:
• Windows ® 7
Click Install in the displayed menu.
• Windows ® 8/Windows ® 10
Select the machine you want to install, and then follow the on-screen instructions.
To uninstall drivers, click Uninstall or ( Remove device ).
Related Information
•
Web Services for Scanning on Your Network (Windows ® 7, Windows ® 8 and Windows ® 10)
127
Scan Using the Scan Button on Your Brother Machine >
Your Network (Windows ® 7, Windows ® 8 and Windows ® 10)
> Scan Using Web Services from the Brother
Machine (Windows ® 7, Windows ® 8 and Windows ® 10)
Scan Using Web Services from the Brother Machine (Windows ® 7,
Windows ® 8 and Windows ® 10)
If you have installed the driver for scanning via Web Services, you can access the Web Services scanning menu on your Brother machine's LCD.
• Certain characters in the messages displayed on the LCD may be replaced with spaces if the language settings of your OS and your Brother machine are different.
• If the LCD displays an insufficient memory error message, choose a smaller size in the Paper size setting or a lower resolution in the Resolution (DPI) setting.
1. Load your document.
2. Press [Scan] > [WS Scan] .
3. Press a or b to select the type of scan you want, and then press it.
4. Press a or b to display the computer where you want to send data, and then press the computer name.
5. Press [Start] .
The machine starts scanning.
Related Information
•
Web Services for Scanning on Your Network (Windows ® 7, Windows ® 8 and Windows ® 10)
128
Scan Using the Scan Button on Your Brother Machine >
Your Network (Windows ® 7, Windows ® 8 and Windows ® 10)
> Configure Scan Settings for Web Services
Configure Scan Settings for Web Services
1. Do one of the following:
• Windows ® 7
Click (Start) > Devices and Printers .
• Windows ® 8
Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings , and then click Control Panel . In the Hardware and Sound group, click View devices and printers .
• Windows ® 10
Click > Windows System > Control Panel . In the Hardware and Sound group, click View devices and printers .
2. Right-click the machine icon, and then select Scan profiles...
. The Scan Profiles dialog box appears.
3. Select the scan profile you want to use.
4. Make sure the scanner selected in the Scanner list is a Brother machine that supports Web Services for scanning, and then click the Set as Default button.
5. Click Edit...
.
The Edit Default Profile dialog box appears.
6. Select the Source , Paper size , Color format , File type , Resolution (DPI) , Brightness and Contrast settings.
7. Click the Save Profile button.
These settings will be applied when you scan using the Web Services protocol.
If you are requested to select a scanning application, select Windows ® Fax and Scan from the list.
Related Information
•
Web Services for Scanning on Your Network (Windows ® 7, Windows ® 8 and Windows ® 10)
129
Scan Using the Scan Button on Your Brother Machine > Change Scan Button Settings from
ControlCenter4 (Windows ® )
Change Scan Button Settings from ControlCenter4 (Windows ® )
1. Click the ( ControlCenter4 ) icon in the task tray, and then click Open .
2. Click the Device Settings tab.
3. Click the Device Scan Settings button.
The Device Scan Settings dialog box appears.
4. Click the tab for the Scan to action you want to change ( Image , OCR , E-mail , or File ).
5. Change the settings as needed.
6. Click OK .
130
Each tab corresponds to a scan feature, as described below.
These settings can be changed.
Click the tabs, and then change the settings.
Tab Name
Image
OCR
File
Corresponding Feature
Scan to Image
Scan to OCR
Scan to Email
Scan to File
Settings
File Type
Target Application
OCR Language (Available only for certain models)
File Name
Destination Folder
Scan Location
File Size Priority
Resolution
Scan Type
Document Size
Brightness
Contrast
Auto Crop
ID Card Scan
Advanced Settings
Default
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Applicable Features
Image OCR
Yes Yes
Yes
-
Yes
Yes
-
Yes
Yes
Yes
Yes
-
-
Yes
Yes
Yes
Yes
Yes
-
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
-
-
Yes
Yes
-
File Type
Select the file type you want to use for the scanned data.
Target Application
Select the destination application from the drop-down list.
OCR Language
Set the optical character recognition (OCR) language to match the language of the scanned document's text
(Available only for certain models).
File Name
Type a prefix for your file name, if needed.
Destination Folder
Click the folder icon to browse and select the folder where you want to save your scanned documents.
Scan Location
Select the Folder or SharePoint radio button to specify the destination where you want to save your scanned documents.
Yes
Yes
Yes
Yes
Yes
Yes
File
Yes
-
-
Yes
-
Yes
Yes
Yes
Yes
Yes
131
File Size Priority
Adjust the data compression ratio of the scanned image. Change the file size by moving the File Size Priority slider to the right or left.
Resolution
Select a scanning resolution from the Resolution drop-down list. Higher resolutions take more memory and transfer time, but produce a finer scanned image.
Scan Type
Select from a range of scan color depths.
• Auto
Use for any type of document. This mode automatically picks an appropriate color depth for the document.
• Black & White
Use for text or line art images.
• Gray (Error Diffusion)
Use for photographic images or graphics. (Error Diffusion is a method for creating simulated gray images without using true gray dots. Black dots are put in a specific pattern to give a gray appearance.)
• True Gray
Use for photographic images or graphics. This mode is more accurate because it uses up to 256 shades of gray.
• 24bit Color
Use to create an image with the most accurate color reproduction. This mode uses up to 16.8 million colors to scan the image, but it requires the most memory and has the longest transfer time.
Document Size
Select the exact size of your document from the Document Size drop-down list.
• If you select the 1 to 2 (A4) option, the scanned image will be divided into two A5-size documents.
Brightness
Set the Brightness level by dragging the slider to the right or left to lighten or darken the image. If the scanned image is too light, set a lower brightness level and scan the document again. If the image is too dark, set a higher brightness level and scan the document again. You can also type a value into the field to set the
Brightness level.
Contrast
Increase or decrease the Contrast level by moving the slider to the right or left. An increase emphasizes dark and light areas of the image, while a decrease reveals more details in gray areas. You can also type a value into the field to set the Contrast level.
Auto Crop
Scan multiple documents placed on the scanner glass. The machine will scan each document and create separate files or a single multi-page file.
ID Card Scan
Select this check box to scan both sides of an identification card onto one page.
Advanced Settings
Click the Advanced Settings button in the scan settings dialog box to configure advanced settings.
• Remove Bleed-through / Pattern
Remove Background Color
Remove the base color of documents to make the scanned data more legible.
• Rotate Image
Rotate the scanned image.
• Skip Blank Page
Remove the document's blank pages from the scanning results.
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• Display Scanning Results
Show on your computer screen the number of total pages saved, and blank pages skipped.
• ADF Auto Deskew
Set the machine to automatically correct a skewed document. (Available only for certain models)
Default
Select this option to restore all settings to their factory setting values.
Related Information
•
Scan Using the Scan Button on Your Brother Machine
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Scan Using the Scan Button on Your Brother Machine > Change Scan Button Settings from
Brother iPrint&Scan (Mac)
Change Scan Button Settings from Brother iPrint&Scan (Mac)
1. In the Finder menu bar, click Go > Applications , and then double-click the iPrint&Scan icon.
The Brother iPrint&Scan screen appears.
2. If your Brother machine is not selected, click the Select your Machine button, and then follow the on-screen instructions to select your Brother machine.
3. Click the Machine Scan Settings button, and then follow the on-screen instructions to change the scan settings.
Related Information
•
Scan Using the Scan Button on Your Brother Machine
•
Scan Using Brother iPrint&Scan (Mac)
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Home > Scan > Scan from Your Computer (Windows
® )
Scan from Your Computer (Windows ® )
There are several ways you can use your computer to scan photos and documents on your Brother machine.
Use the software applications provided by Brother, or use your favorite scanning application.
•
Scan Using ControlCenter4 Home Mode (Windows ® )
•
Scan Using ControlCenter4 Advanced Mode (Windows ® )
•
Scan Using Nuance ™ PaperPort ™ 14SE or Other Windows ® Applications
•
Scan Using Windows ® Fax and Scan
•
Install BookScan Enhancer and Whiteboard Enhancer (Windows ® )
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Scan from Your Computer (Windows ® )
> Scan Using ControlCenter4 Home Mode
(Windows ® )
Scan Using ControlCenter4 Home Mode (Windows ® )
Use ControlCenter4 Home Mode to access your machine's main features.
•
Scan Using ControlCenter4 Home Mode (Windows ® )
•
Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode
•
Scan Settings for ControlCenter4 Home Mode (Windows ® )
•
Change the Operation Mode in ControlCenter4 (Windows ® )
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Scan from Your Computer (Windows ® )
> Scan Using ControlCenter4 Home Mode
> Scan Using ControlCenter4 Home Mode (Windows ® )
Scan Using ControlCenter4 Home Mode (Windows ® )
Select Home Mode as the mode setting for ControlCenter4.
1. Load your document.
2. Click the ( ControlCenter4 ) icon in the task tray, and then click Open .
3. Click the Scan tab.
4. Select the Document Type .
5. Change the document's Scan Size , if needed.
6. Click ( Scan ).
The machine starts scanning, and the scanned image appears in the image viewer.
7. If you scanned multiple pages using the ADF, click the left or right arrow buttons to preview each scanned page.
8. Crop the scanned image, if needed.
9. Do one of the following:
• Click ( Save ) to save scanned data.
• Click ( Print ) to print scanned data.
• Click ( Open with an Application ) to open scanned data in another application.
• Click ( Send E-mail ) to attach scanned data to an email.
• Click ( OCR ) to convert your scanned document to an editable text file. (available only for certain models)
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Related Information
•
Scan Using ControlCenter4 Home Mode (Windows ® )
•
Select Document Type Using ControlCenter4 Home Mode (Windows ® )
•
Change Scan Size Using ControlCenter4 Home Mode (Windows ® )
•
Crop a Scanned Image Using ControlCenter4 Home Mode (Windows ® )
•
Print Scanned Data Using ControlCenter4 Home Mode (Windows ® )
•
Open with an Application Using ControlCenter4 Home Mode (Windows ® )
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Scan from Your Computer (Windows ® )
> Scan Using ControlCenter4 Home Mode
> Scan Using ControlCenter4 Home Mode (Windows ® )
> Select Document Type Using
ControlCenter4 Home Mode (Windows ® )
Select Document Type Using ControlCenter4 Home Mode (Windows ® )
• Select the Document Type option that matches the type of original you want to scan.
Option
Photo
Description
600 x 600 dpi 24bit Color
Text and Graph 300 x 300 dpi 24bit Color
Monochrome Text 200 x 200 dpi Black & White
Custom 300 x 300 dpi ( 24bit Color as default) Select the scan settings you want from the
Custom Settings button.
Related Information
•
Scan Using ControlCenter4 Home Mode (Windows ® )
•
Custom Scan Settings (Windows ® )
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Scan from Your Computer (Windows ® )
> Scan Using ControlCenter4 Home Mode
> Scan Using ControlCenter4 Home Mode (Windows ® )
ControlCenter4 Home Mode (Windows ® ) > Custom Scan Settings (Windows
® )
Custom Scan Settings (Windows ® )
Select Custom in the Document Type list to change advanced scan settings.
• Select Custom , and then click the Custom Settings button.
The Custom Scan Settings dialog box appears.
You can change the following settings:
Resolution
Select a scanning resolution from the Resolution drop-down list. Higher resolutions take more memory and transfer time, but produce a finer scanned image.
Scan Type
Select from a range of scan color depths.
Auto
Use for any type of document. This mode automatically picks an appropriate color depth for the document.
Black & White
Use for text or line art images.
Gray (Error Diffusion)
Use for photographic images or graphics. (Error Diffusion is a method for creating simulated gray images without using true gray dots. Black dots are put in a specific pattern to give a gray appearance.)
True Gray
Use for photographic images or graphics. This mode is more accurate because it uses up to 256 shades of gray.
24bit Color
Use to create an image with the most accurate color reproduction. This mode uses up to 16.8
million colors to scan the image, but it requires the most memory and has the longest transfer time.
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Brightness
Set the Brightness level by dragging the slider to the right or left to lighten or darken the image. If the scanned image is too light, set a lower brightness level and scan the document again. If the image is too dark, set a higher brightness level and scan the document again. You can also type a value into the field to set the Brightness level.
Contrast
Increase or decrease the Contrast level by moving the slider to the right or left. An increase emphasizes dark and light areas of the image, while a decrease reveals more details in gray areas. You can also type a value into the field to set the Contrast level.
Auto Crop
Scan multiple documents placed on the scanner glass. The machine will scan each document and create separate files or a single multi-page file.
Continuous Scanning
Select this option to scan multiple pages. After a page is scanned, select either continue scanning or finish.
ID Card Scan
Select this check box to scan both sides of an identification card onto one page.
Advanced Settings
Configure advanced settings by clicking the Advanced Settings button in the Scan Settings dialog box.
Remove Bleed-through / Pattern
• Remove Background Color
Remove the base color of documents to make the scanned data more legible. (Available only for certain models)
Rotate Image
Rotate the scanned image.
Skip Blank Page
Remove the document's blank pages from the scanning results.
Display Scanning Results
Show on your computer screen the number of total pages saved, and blank pages skipped.
ADF Auto Deskew
Set the machine to automatically correct a skewed document. (Available only for certain models)
Related Information
•
Select Document Type Using ControlCenter4 Home Mode (Windows ® )
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Scan from Your Computer (Windows ® )
> Scan Using ControlCenter4 Home Mode
> Scan Using ControlCenter4 Home Mode (Windows ® )
> Change Scan Size Using
ControlCenter4 Home Mode (Windows ® )
Change Scan Size Using ControlCenter4 Home Mode (Windows ® )
For faster scan speeds, select the exact size of your document from the Scan Size drop-down menu.
Related Information
•
Scan Using ControlCenter4 Home Mode (Windows ® )
142
Scan from Your Computer (Windows ® )
> Scan Using ControlCenter4 Home Mode
> Scan Using ControlCenter4 Home Mode (Windows ® )
> Crop a Scanned Image Using
ControlCenter4 Home Mode (Windows ® )
Crop a Scanned Image Using ControlCenter4 Home Mode (Windows ® )
The crop tool on the Image Editing Toolbar lets you trim unwanted areas from your scanned image. Use the
Zoom In and Zoom Out tools to help view the image to be cropped.
Image Editing Toolbar
1. Restart
Cancels all the edits applied to the selected image. The edited image returns to its original state.
2. Fit to Window
Displays the scanned image so that the entire image fits in the window.
3. Zoom In
Zooms in on the scanned image.
4. Zoom Out
Zooms out of the scanned image.
5. Crop and Edit
Removes the outer parts of the image. Click the Crop and Edit button, and then change the frame to contain the area you want to keep after cropping.
6. Page Counter
Indicates the page number of the scanned page currently shown in the image viewer. To display a different page, select the desired page number from the drop-down page number list.
If you have scanned multiple pages, you can see the next or previous scanned page by clicking the left or right arrow buttons in the preview window.
1. Scan a document.
2. Click ( Crop and Edit ) to edit the scanned image.
The Crop and Edit - ControlCenter4 window appears.
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a. Expands the scanned image so that the entire image fits in the window.
b. Zooms in on the image.
c. Zooms out of the image.
d. Rotates the image counter-clockwise 90 degrees.
e. Rotates the image clockwise 90 degrees.
f. Click and drag the frame to adjust the area to be cropped.
3. Click OK .
The edited image appears in the image viewer.
Related Information
•
Scan Using ControlCenter4 Home Mode (Windows ® )
144
Scan from Your Computer (Windows ® )
> Scan Using ControlCenter4 Home Mode
> Scan Using ControlCenter4 Home Mode (Windows ® )
> Print Scanned Data Using
ControlCenter4 Home Mode (Windows ® )
Print Scanned Data Using ControlCenter4 Home Mode (Windows ® )
Scan a document on your Brother machine, and then print copies using the printer driver features that are available in ControlCenter4.
1. Scan a document.
2. Click Print .
a. Shows which images are currently selected.
b. Click the Properties button to change specific printer settings.
c. Select the Paper Size , Media Type and Layout options. The current settings are enclosed in a blue square.
3. Configure the print settings, and then click the Start Printing button.
Related Information
•
Scan Using ControlCenter4 Home Mode (Windows ® )
145
Scan from Your Computer (Windows ® )
> Scan Using ControlCenter4 Home Mode
> Scan Using ControlCenter4 Home Mode (Windows ® )
> Open with an Application Using
ControlCenter4 Home Mode (Windows ® )
Open with an Application Using ControlCenter4 Home Mode
(Windows ® )
The Open with an Application button lets you scan an image directly into your graphics application for editing.
1. Scan a document.
2. Click the Open with an Application button.
3. Select the application from the drop-down list, and then click OK .
The image will be opened in the application you have selected.
Related Information
•
Scan Using ControlCenter4 Home Mode (Windows ® )
146
Scan from Your Computer (Windows ® )
> Scan Using ControlCenter4 Home Mode
> Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode (Windows ® )
Save Scanned Data to a Folder as a PDF File Using ControlCenter4
Home Mode (Windows ® )
Select Home Mode as the mode setting for ControlCenter4.
1. Load your document.
2. Click the ( ControlCenter4 ) icon in the task tray, and then click Open .
3. Click the Scan tab.
4. Select the Document Type .
5. Change the size of your document, if needed.
6. Click ( Scan ).
The machine starts scanning, and the scanned image appears in the image viewer.
7. Click the left or right arrow buttons to preview each scanned page.
8. Click Save .
The Save dialog box appears.
9. Click the File Type drop-down list, and then select a PDF file.
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To save the document as a password-protected PDF, select Secure PDF Single-Page (*.pdf) or Secure
PDF Multi-Page (*.pdf) from the File Type drop-down list, click , and then type the password.
10. To change the file name, click the Change button, if needed.
11. Click the folder icon to browse and select the folder where you want to save your scanned documents.
12. Click OK .
The scanned document is saved to the destination folder as a PDF.
Related Information
•
Scan Using ControlCenter4 Home Mode (Windows ® )
148
Scan from Your Computer (Windows ® )
> Scan Using ControlCenter4 Home Mode
> Scan Settings for ControlCenter4 Home Mode (Windows ® )
Scan Settings for ControlCenter4 Home Mode (Windows ® )
Settings
File Type
Target Application
OCR Language (Available only for certain models)
File Name
Scan Location
Show Folder
File Size Priority
-
-
-
-
-
Applicable Features
Open with an
Applicati on
OCR
-
Yes
Yes
Yes
Yes
-
-
-
-
Send Email
-
-
Yes
-
-
-
Yes
Save
Yes
-
-
Yes
Yes
Yes
Yes
File Type
Select the file type you want to use for the scanned data.
For Send E-mail and Save :
• Windows Bitmap (*.bmp)
• JPEG (*.jpg) (recommended for most users when scanning pictures)
• TIFF Single-Page (*.tif)
• TIFF Multi-Page (*.tif)
• Portable Network Graphics (*.png)
• PDF Single-Page (*.pdf) (recommended for scanning and sharing documents)
• PDF Multi-Page (*.pdf) (recommended for scanning and sharing documents)
• High Compression PDF Single-Page (*.pdf)
• High Compression PDF Multi-Page (*.pdf)
• Secure PDF Single-Page (*.pdf)
• Secure PDF Multi-Page (*.pdf)
• Searchable PDF Single-Page (*.pdf)
• Searchable PDF Multi-Page (*.pdf)
• XML Paper Specification (*.xps) (the XML Paper Specification is available for Windows ® 7, Windows ® 8 and Windows ® 10, or when using applications that support XML Paper Specification files)
• Microsoft Office Word (*.docx) (Available only for certain models)
• Microsoft Office PowerPoint (*.pptx) (Available only for certain models)
• Microsoft Office Excel (*.xlsx) (Available only for certain models)
For OCR :
• Text (*.txt)
• HTML 3.2 (*.htm)
• HTML 4.0 (*.htm)
• Searchable PDF Single-Page (*.pdf)
• Searchable PDF Multi-Page (*.pdf)
• WordPad (*.rtf)
• RTF Word 2000 (*.rtf)
• WordPerfect 9, 10 (*.wpd)
149
• Microsoft Excel 2003, XP (*.xls)
Target Application
Select the destination application from the drop-down list.
OCR Language
Set the optical character recognition (OCR) language to match the language of the scanned document's text
(Available only for certain models).
File Name
Click Change to change the file name's prefix.
Scan Location
Select the Folder or SharePoint radio button to specify the destination where you want to save your scanned documents.
Show Folder
Select this option to automatically display the destination folder after scanning.
File Size Priority
Adjust the data compression ratio of the scanned image. Change the file size by moving the File Size Priority slider to the right or left.
Custom Settings
Select the Custom option, click the Custom Settings button, and then change settings.
Scan Size
Select the exact size of your document from the Scan Size drop-down menu.
Related Information
•
Scan Using ControlCenter4 Home Mode (Windows ® )
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Scan from Your Computer (Windows ® )
> Scan Using ControlCenter4 Advanced Mode
(Windows ® )
Scan Using ControlCenter4 Advanced Mode (Windows ® )
ControlCenter4 Advanced Mode gives you more control over the details of your machine's features and allows you to customize one-button scan actions.
•
Scan Photos and Graphics Using ControlCenter4 Advanced Mode (Windows ® )
•
Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode
•
Scan Both Sides of an ID Card Using ControlCenter4 Advanced Mode (Windows ® )
•
Scan to Email Attachment Using ControlCenter4 Advanced Mode (Windows ® )
•
Scan to an Editable Text File (OCR) Using ControlCenter4 Advanced Mode (Windows ® )
•
Scan to an Office File Using ControlCenter4 Advanced Mode (Windows ® )
•
Scan Settings for ControlCenter4 Advanced Mode (Windows ® )
•
Change the Operation Mode in ControlCenter4 (Windows ® )
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Scan from Your Computer (Windows ® )
> Scan Using ControlCenter4 Advanced Mode
> Scan Photos and Graphics Using ControlCenter4 Advanced Mode (Windows ® )
Scan Photos and Graphics Using ControlCenter4 Advanced Mode
(Windows ® )
Send scanned photos or graphics directly to your computer.
Select Advanced Mode as the mode setting for ControlCenter4.
1. Load your document.
2. Click the ( ControlCenter4 ) icon in the task tray, and then click Open .
3. Click the Scan tab.
4. Click the Image button.
The scan settings dialog box appears.
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5. Change the scan settings, such as file format, file name, destination folder, resolution and color, if needed.
• To change the file name, click Change .
• To change Destination Folder , click the folder icon.
• To preview and configure the scanned image, select the PreScan check box.
6. Click Scan .
The machine starts scanning. The image opens in the application you have selected.
Related Information
•
Scan Using ControlCenter4 Advanced Mode (Windows ® )
153
Scan from Your Computer (Windows ® )
> Scan Using ControlCenter4 Advanced Mode
> Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode
(Windows ® )
Save Scanned Data to a Folder as a PDF File Using ControlCenter4
Advanced Mode (Windows ® )
Scan documents and save them to a folder on your computer as PDF files.
Select Advanced Mode as the mode setting for ControlCenter4.
1. Load your document.
2. Click the ( ControlCenter4 ) icon in the task tray, and then click Open .
3. Click the Scan tab.
154
4. Click the File button.
The scan settings dialog box appears.
5. Click the File Type drop-down list, and then select a PDF file.
To save the document as a password-protected PDF, select Secure PDF Single-Page (*.pdf) or Secure
PDF Multi-Page (*.pdf) from the File Type drop-down list, click , and then type the password.
6. Click the folder icon to browse and select the folder where you want to save your scanned documents.
7. Change the scan settings, such as file format, file name, resolution and color, if needed.
To preview and configure the scanned image, select the PreScan check box.
8. Click Scan .
The machine starts scanning. The file is saved in the folder you selected.
Related Information
•
Scan Using ControlCenter4 Advanced Mode (Windows ® )
155
Scan from Your Computer (Windows ® )
> Scan Using ControlCenter4 Advanced Mode
> Scan Both Sides of an ID Card Using ControlCenter4 Advanced Mode (Windows ® )
Scan Both Sides of an ID Card Using ControlCenter4 Advanced Mode
(Windows ® )
Select Advanced Mode as the mode setting for ControlCenter4.
1. Place an ID card on the scanner glass.
2. Click the ( ControlCenter4 ) icon in the task tray, and then click Open .
3. Click the Scan tab.
156
4. Click the File button.
The scan settings dialog box appears.
5. Select the ID Card Scan check box.
The instruction dialog box appears.
6. Read the instructions on the screen, and then click OK .
7. Change the scan settings, such as file format, file name, scan location, resolution and color, if needed.
8. Click Scan .
The machine starts scanning one side of the identification card.
9. After the machine has scanned one side, turn over the identification card, and then click Continue to scan the other side.
10. Click Finish .
Related Information
•
Scan Using ControlCenter4 Advanced Mode (Windows ® )
157
Scan from Your Computer (Windows ® )
> Scan Using ControlCenter4 Advanced Mode
> Scan to Email Attachment Using ControlCenter4 Advanced Mode (Windows ® )
Scan to Email Attachment Using ControlCenter4 Advanced Mode
(Windows ® )
Send a scanned document as an email attachment.
• Select Advanced Mode as the mode setting for ControlCenter4.
• The Scan to Email feature does not support Webmail services. Use the Scan to Image or Scan to File feature to scan a document or a picture, and then attach the scanned file to an email message.
The machine scans to your default email application.
1. Load your document.
2. Click the ( ControlCenter4 ) icon in the task tray, and then click Open .
3. Click the Scan tab.
4. Click the E-mail button.
The scan settings dialog box appears.
158
5. Change the scan settings, such as file format, file name, destination folder, resolution and color, if needed.
• To change the file name, click Change .
• To change Destination Folder , click the folder icon.
• To preview and configure the scanned image, select the PreScan check box.
6. Click Scan .
The machine starts scanning. Your default email application opens and the scanned image is attached to a new, blank email message.
Related Information
•
Scan Using ControlCenter4 Advanced Mode (Windows ® )
159
Scan from Your Computer (Windows ® )
> Scan Using ControlCenter4 Advanced Mode
> Scan to an Editable Text File (OCR) Using ControlCenter4 Advanced Mode (Windows ® )
Scan to an Editable Text File (OCR) Using ControlCenter4 Advanced
Mode (Windows ® )
Your machine can convert characters in a scanned document to text using optical character recognition (OCR) technology. You can edit this text using your preferred text-editing application.
• Select Advanced Mode as the mode setting for ControlCenter4.
1. Load your document.
2. Click the ( ControlCenter4 ) icon in the task tray, and then click Open .
3. Click the Scan tab.
4. Click the OCR button.
The scan settings dialog box appears.
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5. Change the scan settings, such as file format, file name, destination folder, resolution and color, if needed.
• To change the file name, click Change .
• To change Destination Folder , click the folder icon.
• To preview and configure the scanned image, select the PreScan check box.
6. Click Scan .
The machine scans the document, converts it to editable text, and then sends it to your default word processing application.
Related Information
•
Scan Using ControlCenter4 Advanced Mode (Windows ® )
161
Scan from Your Computer (Windows ® )
> Scan Using ControlCenter4 Advanced Mode
> Scan to an Office File Using ControlCenter4 Advanced Mode (Windows ® )
Scan to an Office File Using ControlCenter4 Advanced Mode
(Windows ® )
Your machine can convert scanned data to a Microsoft ® Word, Microsoft ® PowerPoint ® , or Microsoft ® Excel ® file.
• Select Advanced Mode as the mode setting for ControlCenter4.
• To use this feature, your computer must be connected to the Internet.
1. Load your document.
2. Click the ( ControlCenter4 ) icon in the task tray, and then click Open .
3. Click the Scan tab.
4. Click the E-mail or File button.
The scan settings dialog box appears.
5. Click the File Type drop-down list, and then select the Microsoft Office Word (*.docx) , Microsoft Office
PowerPoint (*.pptx) , or Microsoft Office Excel (*.xlsx) option.
6. Change the scan settings, if needed.
7. Click the Scan button.
If a message dialog box regarding the Internet connection appears, read the information and click OK .
Related Information
•
Scan Using ControlCenter4 Advanced Mode (Windows ® )
162
Scan from Your Computer (Windows ® )
> Scan Using ControlCenter4 Advanced Mode
> Scan Settings for ControlCenter4 Advanced Mode (Windows ® )
Scan Settings for ControlCenter4 Advanced Mode (Windows ® )
Settings
File Type
Target Application
OCR Language (Available only for certain models)
File Name
Destination Folder
Scan Location
Show Folder
Show Save As Window
File Size Priority
PreScan
Resolution
Scan Type
Document Size
Brightness
Contrast
Continuous Scanning
Auto Crop
ID Card Scan
Advanced Settings
Default
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
-
-
-
-
Yes
Yes
Applicable Features
Image OCR
Yes
Yes
Yes
Yes
Yes
Yes
Yes
-
-
-
Yes
Yes
-
Yes
Yes
Yes
-
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
-
-
-
-
-
Yes
Yes
File Type
Select the file type you want to use for the scanned data.
For Image , E-mail and File :
• Windows Bitmap (*.bmp)
• JPEG (*.jpg) (recommended for most users when scanning pictures)
• TIFF Single-Page (*.tif)
• TIFF Multi-Page (*.tif)
• Portable Network Graphics (*.png)
• PDF Single-Page (*.pdf) (recommended for scanning and sharing documents)
• PDF Multi-Page (*.pdf) (recommended for scanning and sharing documents)
• High Compression PDF Single-Page (*.pdf)
• High Compression PDF Multi-Page (*.pdf)
• Secure PDF Single-Page (*.pdf)
• Secure PDF Multi-Page (*.pdf)
• Searchable PDF Single-Page (*.pdf)
• Searchable PDF Multi-Page (*.pdf)
• XML Paper Specification (*.xps) (the XML Paper Specification is available for Windows ® 7, Windows ® 8 and Windows ® 10, or when using applications that support XML Paper Specification files)
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Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
File
Yes
-
-
Yes
-
Yes
Yes
Yes
For OCR :
• Text (*.txt)
• HTML 3.2 (*.htm)
• HTML 4.0 (*.htm)
• Searchable PDF Single-Page (*.pdf)
• Searchable PDF Multi-Page (*.pdf)
• WordPad (*.rtf)
• RTF Word 2000 (*.rtf)
• WordPerfect 9, 10 (*.wpd)
• Microsoft Excel 2003, XP (*.xls)
For E-mail and File :
• Microsoft Office Word (*.docx) (Available only for certain models)
• Microsoft Office PowerPoint (*.pptx) (Available only for certain models)
• Microsoft Office Excel (*.xlsx) (Available only for certain models)
Target Application
Select the destination application from the drop-down list.
OCR Language
Set the optical character recognition (OCR) language to match the language of the scanned document's text
(Available only for certain models).
File Name
Click Change to change the file name's prefix.
Destination Folder
Click the folder icon to browse and select the folder where you want to save your scanned documents.
Scan Location
Select the Folder or SharePoint radio button to specify the destination where you want to save your scanned documents.
Show Folder
Select this option to automatically display the destination folder after scanning.
Show Save As Window
Select this option to specify the scanned image's destination every time you scan.
File Size Priority
Adjust the data compression ratio of the scanned image. Change the file size by moving the File Size Priority slider to the right or left.
PreScan
Select PreScan to preview your image and crop unwanted portions before scanning.
Resolution
Select a scanning resolution from the Resolution drop-down list. Higher resolutions take more memory and transfer time, but produce a finer scanned image.
Scan Type
Select from a range of scan color depths.
• Auto
Use for any type of document. This mode automatically picks an appropriate color depth for the document.
• Black & White
Use for text or line art images.
164
• Gray (Error Diffusion)
Use for photographic images or graphics. (Error Diffusion is a method for creating simulated gray images without using true gray dots. Black dots are put in a specific pattern to give a gray appearance.)
• True Gray
Use for photographic images or graphics. This mode is more accurate because it uses up to 256 shades of gray.
• 24bit Color
Use to create an image with the most accurate color reproduction. This mode uses up to 16.8 million colors to scan the image, but it requires the most memory and has the longest transfer time.
Document Size
Select the exact size of your document from the Document Size drop-down list.
• If you select the 1 to 2 (A4) option, the scanned image will be divided into two A5-size documents.
Brightness
Set the Brightness level by dragging the slider to the right or left to lighten or darken the image. If the scanned image is too light, set a lower brightness level and scan the document again. If the image is too dark, set a higher brightness level and scan the document again. You can also type a value into the field to set the
Brightness level.
Contrast
Increase or decrease the Contrast level by moving the slider to the right or left. An increase emphasizes dark and light areas of the image, while a decrease reveals more details in gray areas. You can also type a value into the field to set the Contrast level.
Continuous Scanning
Select this option to scan multiple pages. After a page is scanned, select either continue scanning or finish.
Auto Crop
Scan multiple documents placed on the scanner glass. The machine will scan each document and create separate files or a single multi-page file.
ID Card Scan
Select this check box to scan both sides of an identification card onto one page.
Advanced Settings
Configure advanced settings by clicking the Advanced Settings button in the scan settings dialog box.
• Remove Bleed-through / Pattern
Remove Background Color
Remove the base color of documents to make the scanned data more legible.
• Rotate Image
Rotate the scanned image.
• Skip Blank Page
Remove the document's blank pages from the scanning results. (Available only for certain models)
• Display Scanning Results
Show on your computer screen the number of total pages saved, and blank pages skipped. (Available only for certain models)
ADF Auto Deskew
Set the machine to automatically correct a skewed document. (Available only for certain models)
Default
Select this option to restore all settings to their factory setting values.
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Related Information
•
Scan Using ControlCenter4 Advanced Mode (Windows ® )
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Scan from Your Computer (Windows ® )
> Scan Using Nuance ™ PaperPort ™ 14SE or Other
Windows ® Applications
Scan Using Nuance ™ PaperPort ™ 14SE or Other Windows ®
Applications
You can use the Nuance ™ PaperPort ™ 14SE application for scanning.
• To download the Nuance ™ PaperPort ™ 14SE application, click ( Brother Utilities ), select Do More in the left navigation bar, and then click PaperPort .
• Nuance ™ PaperPort ™ 14SE supports Windows ® 7, Windows ® 8, Windows ® 8.1, Windows ® 10 Home,
Windows ® 10 Pro, Windows ® 10 Education and Windows ® 10 Enterprise.
• For detailed instructions on using each application, click the application's Help menu, and then click
Getting Started Guide in the Help ribbon.
The instructions for scanning in these steps are for PaperPort ™ 14SE. For other Windows ® applications, the steps will be similar. PaperPort ™ 14SE supports both TWAIN and WIA drivers; the TWAIN driver
(recommended) is used in these steps.
• Depending on the model of your machine, Nuance ™ PaperPort ™ 14SE may not be included. If it is not included, you can use other software applications that support scanning.
1. Load your document.
2. Start PaperPort ™ 14SE.
Do one of the following:
• Windows ® 7
Using your computer, click (Start) > All Programs > Nuance PaperPort 14 > PaperPort .
• Windows ® 8
Click ( PaperPort ).
• Windows ® 10
Click > Nuance PaperPort 14 > PaperPort .
3. Click the Desktop menu, and then click Scan Settings in the Desktop ribbon.
The Scan or Get Photo panel appears on the left side of the screen.
4. Click Select .
5. From the available Scanners list, select TWAIN: TW-Brother MFC-XXXX or TWAIN: TW-Brother MFC-
XXXX LAN (where MFC-XXXX is the model name of your machine). To use the WIA driver, select the Brother driver that has "WIA" as the prefix.
6. Select the Display scanner dialog box check box in the Scan or Get Photo panel.
7. Click Scan .
The Scanner Setup dialog box appears.
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8. Adjust the settings in the Scanner Setup dialog box, if needed.
9. Click the Document Size drop-down list, and then select your document size.
10. Click PreScan if you want to preview your image and crop unwanted portions before scanning.
11. Click Start .
The machine starts scanning.
Related Information
•
Scan from Your Computer (Windows ® )
•
TWAIN Driver Settings (Windows ® )
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Scan from Your Computer (Windows ® )
> TWAIN Driver Settings (Windows ® )
TWAIN Driver Settings (Windows ® )
Note that the item names and assignable values will vary depending on the machine.
1. Scan
Select the Photo , Web , or Text option depending on the type of document you want to scan.
Scan (Image Type)
Photo
Web
Text
Resolution
Use for scanning photo images.
300 x 300 dpi
Use for attaching the scanned image to web pages.
100 x 100 dpi
Use for scanning text documents.
200 x 200 dpi
Scan Type
24bit Color
24bit Color
Black & White
2. Resolution
Select a scanning resolution from the Resolution drop-down list. Higher resolutions take more memory and transfer time, but produce a finer scanned image.
3. Scan Type
Select from a range of scan color depths.
• Black & White
Use for text or line art images.
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• Gray (Error Diffusion)
Use for photographic images or graphics. (Error Diffusion is a method for creating simulated gray images without using true gray dots. Black dots are put in a specific pattern to give a gray appearance.)
• True Gray
Use for photographic images or graphics. This mode is more accurate because it uses up to 256 shades of gray.
• 24bit Color
Use to create an image with the most accurate color reproduction. This mode uses up to 16.8 million colors to scan the image, but it requires the most memory and has the longest transfer time.
4. Document Size
Select the exact size of your document from a selection of preset scan sizes.
If you select Custom , the Custom Document Size dialog box appears and you can specify the document size.
5. Brightness
Set the Brightness level by dragging the slider to the right or left to lighten or darken the image. If the scanned image is too light, set a lower brightness level and scan the document again. If the image is too dark, set a higher brightness level and scan the document again. You can also type a value in the field to set the brightness level.
6. Contrast
Increase or decrease the Contrast level by moving the slider to the right or left. An increase emphasizes dark and light areas of the image, while a decrease reveals more details in gray areas. You can also type a value in the field to set the contrast level.
7. Auto Crop
Scan multiple documents placed on the scanner glass. The machine will scan each document and create separate files or a single multi-page file.
8. Advanced Settings
Configure advanced settings by clicking the Advanced Settings link in the Scanner Setup dialog box.
• Paper Detection
Auto Deskew
Set the machine to correct document skewing automatically as the pages are scanned from the ADF.
Rotate Image
Rotate the scanned image.
• Image Quality
Background Processing
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• Remove Bleed-through / Pattern
Prevent bleed-through.
• Remove Background Color
Remove the base color of documents to make the scanned data more legible.
Color Drop
Select a color to remove from the scanned image.
Boldface Formatting
Emphasize the characters of the original by making them bold.
Blurred Character Correction
Correct the broken or incomplete characters of the original to make them easier to read.
Edge Emphasis
Make the characters of the original sharper.
Reduce Noise
Improve and enhance the quality of your scanned images with this selection. The Reduce Noise option is available when selecting the 24bit Color option and the 300 x 300 dpi , 400 x 400 dpi , or
600 x 600 dpi scan resolution.
• Page Control
Edge Fill
Fill in the edges on four sides of the scanned image using the selected color and range.
Skip Blank Page
Remove the document's blank pages from the scanning results. (Available only for certain models)
Continuous Scan
Select this option to scan multiple pages. After a page is scanned, select either continue scanning or finish.
Related Information
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Scan Using Nuance ™ PaperPort ™ 14SE or Other Windows ® Applications
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Scan from Your Computer (Windows ® )
> Scan Using Windows ® Fax and Scan
Scan Using Windows ® Fax and Scan
Windows ® Fax and Scan application is another option that you can use for scanning.
• Windows ® Fax and Scan uses the WIA scanner driver.
• If you want to crop a portion of a page after pre-scanning the document, you must scan using the scanner glass (also called the flatbed).
1. Load your document.
2. Launch Windows ® Fax and Scan.
3. Click File > New > Scan .
4. Select the scanner you want to use.
5. Click OK .
The New Scan dialog box appears.
6. Adjust the settings in the Scanner Setup dialog box, if needed.
The scanner resolution can be set to a maximum of 1200 dpi. If you want to scan at higher resolutions, use the Scanner Utility software from Brother Utilities .
7. Click Scan .
The machine starts scanning the document.
Related Information
•
Scan from Your Computer (Windows ® )
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•
WIA Driver Settings (Windows ® )
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Scan from Your Computer (Windows ® )
> Scan Using Windows ® Fax and Scan
> WIA
Driver Settings (Windows ® )
WIA Driver Settings (Windows ® )
Paper source
Select the Document Feeder or Flatbed option from the drop-down list.
Picture Type (Image Type)
Select Color picture , Grayscale picture , Black and white picture or text , or Custom Settings for the type of document you want to scan.
To change advanced settings, click the Adjust the quality of the scanned picture link.
Page size
The Page size option is available if you select the Document Feeder as the Paper source option.
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Brightness
Set the Brightness level by dragging the slider to the right or left to lighten or darken the image. If the scanned image is too light, set a lower brightness level and scan the document again. If the image is too dark, set a higher brightness level and scan the document again.
Contrast
Increase or decrease the Contrast level by moving the slider to the right or left. An increase emphasizes dark and light areas of the image, while a decrease reveals more details in gray areas. You can also type a value in the field to set the contrast level.
Resolution (DPI)
Select a scanning resolution from the Resolution (DPI) list. Higher resolutions take more memory and transfer time, but produce a finer scanned image.
Related Information
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Scan Using Windows ® Fax and Scan
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Scan from Your Computer (Windows ® )
> Install BookScan Enhancer and Whiteboard
Enhancer (Windows ® )
Install BookScan Enhancer and Whiteboard Enhancer (Windows ® )
BookScan Enhancer and Whiteboard Enhancer are image processing applications. BookScan Enhancer can automatically correct images scanned from books. Whiteboard Enhancer can clean up and enhance text and images in photos taken of a whiteboard.
These applications are not available for Windows Server ® series.
• The machine must be turned on and connected to the computer.
• The computer must be connected to the Internet.
• You must be logged on with Administrator access privileges.
1. Click ( Brother Utilities ).
2. Select your machine from the drop-down list.
3. Select Do More in the left navigation bar.
4. Click BookScan&WhiteBoard Suite and follow the on-screen instructions to install.
Related Information
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Scan from Your Computer (Windows ® )
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Home > Scan > Scan from Your Computer (Mac)
Scan from Your Computer (Mac)
There are several ways you can use your Mac to scan photos and documents on your Brother machine. Use the software applications provided by Brother or your favorite scanning application.
•
Scan Using Brother iPrint&Scan (Mac)
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Scan Using TWAIN-Compliant Applications (Mac)
•
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Scan from Your Computer (Mac) > Scan Using Brother iPrint&Scan (Mac)
Scan Using Brother iPrint&Scan (Mac)
1. In the Finder menu bar, click Go > Applications , and then double-click the iPrint&Scan icon.
The Brother iPrint&Scan screen appears.
2. If your Brother machine is not selected, click the Select your Machine button, and then follow the on-screen instructions to select your Brother machine.
3. Click the Scan icon, and then follow the on-screen instructions to scan your documents.
Related Information
•
•
Brother iPrint&Scan for Windows ® and Mac
•
Change Scan Button Settings from Brother iPrint&Scan (Mac)
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Scan from Your Computer (Mac) > Scan Using TWAIN-Compliant Applications (Mac)
Scan Using TWAIN-Compliant Applications (Mac)
You can also scan using TWAIN-compliant applications. For more information about the scanning procedure, see the manual for your application.
To use Brother TWAIN Driver, go to your model's Downloads page on the Brother Solutions Center at support.brother.com
and download Scanner Driver (TWAIN) .
1. Start your graphics application, and then select the scan operation.
The scanner setup dialog box appears.
2. Change the scan settings, such as Resolution , Scan Type , or Adjust Image , if needed.
3. Click the Document Size pop-up menu, and then select your document size.
4. Click the PreScan option to preview your image and crop unwanted portions before scanning.
• After you select a document size, adjust the scanning area by holding down the mouse button and dragging your mouse pointer over the portion you want to scan.
5. Click Start .
The machine starts scanning.
Related Information
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•
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Scan from Your Computer (Mac) >
Scan Using TWAIN-Compliant Applications
> TWAIN Driver Settings (Mac)
TWAIN Driver Settings (Mac)
1
2
3
4
5
• Item names and assignable values will vary depending on the machine.
• The Contrast setting is available only when selecting Gray (Error Diffusion) , True Gray , or 24bit
Color from the Scan Type options.
1. Resolution
Select a scanning resolution from the Resolution pop-up menu. Higher resolutions take more memory and transfer time, but produce a finer scanned image.
2. Scan Type
Select from a range of scan color depths.
• Black & White
Use for text or line art images.
• Gray (Error Diffusion)
Use for photographic images or graphics. (Error Diffusion is a method for creating simulated gray images without using true gray dots. Black dots are put in a specific pattern to give a gray appearance.)
• True Gray
Use for photographic images or graphics. This mode is more accurate because it uses up to 256 shades of gray.
• 24bit Color
Use to create an image with the most accurate color reproduction. This mode uses up to 16.8 million colors to scan the image, but it requires the most memory and has the longest transfer time.
3. Document Size
Select the exact size of your document from a selection of preset scan sizes.
• If you select Custom , you can specify the document size.
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4. Adjust Image
Click the Adjust Image button to adjust other image qualities.
Brightness
Set the Brightness level by dragging the slider to the right or left to lighten or darken the image. If the scanned image is too light, set a lower brightness level and scan the document again. If the image is too dark, set a higher brightness level and scan the document again. You can also type a value in the box to set the brightness.
Contrast
Increase or decrease the Contrast level by moving the slider to the right or left. An increase emphasizes dark and light areas of the image, while a decrease reveals more details in gray areas. You can also type a value in the box to set the contrast.
Reduce Noise
Improve and enhance the quality of your scanned images with this selection. The Reduce Noise option is available when selecting the 24bit Color option and the 300 x 300 dpi , 400 x 400 dpi , or 600 x 600 dpi scan resolutions.
5. Rotate Image
Rotate the scanned image.
Related Information
•
Scan Using TWAIN-Compliant Applications (Mac)
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Home > Scan > Configure Scan Settings Using Web Based Management
Configure Scan Settings Using Web Based Management
•
Set the Scan Job Email Report Using Web Based Management
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Configure Scan Settings Using Web Based Management
> Set the Scan Job Email Report
Using Web Based Management
Set the Scan Job Email Report Using Web Based Management
When you scan a document, the machine will send a scan job email report automatically to the registered email address.
1. Start your web browser.
Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the IP address of the machine or the print server name). For example: https://192.168.1.2
If the machine prompts you for a password, type it, and then click .
2. Click the Scan tab.
3. Click the Scan Job e-mail report menu in the left navigation bar.
4. In the Administrator Address field, type the email address.
5. For the scan functions you want, select On to send a scan job email report.
6. Click Submit .
Related Information
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Configure Scan Settings Using Web Based Management
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Copy
•
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Enlarge or Reduce Copied Images
•
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Make Page Layout Copies ( N in 1 or Poster)
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Copy on Both Sides of the Paper (2-sided Copy)
•
•
•
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Copy a Document
1. Make sure you have loaded the correct size paper in the paper tray.
2. Load your document.
3. Press [Copy] .
The touchscreen displays:
4. Change the copy settings, if needed.
When you load paper other than Letter size Plain Paper, you must change the [Paper Size] and
[Paper Type] settings by pressing [Options] .
Option
Copies)
(No. of
Options
Current setting indications
Description
Enter the number of copies in one of the following ways:
• Press or + on the touchscreen.
• Press to display the keyboard on the touchscreen, and then enter the number of copies using the touchscreen keyboard. Press OK .
Press to change the copy settings for the next copy only.
When you have finished changing settings, press OK .
Press the area indicated on the screen in the previous step to change these settings for the next copy only.
• Quality
• Paper Type
• Paper Size
• Enlarge/Reduce
When you have finished changing settings, press OK .
After you have finished selecting new options, you can save them by pressing the [Save as Shortcut] button.
5. Press [Black Start] or [Color Start] .
To stop copying, press .
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Related Information
•
•
Load Documents in the Automatic Document Feeder (ADF)
•
Load Documents on the Scanner Glass
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Home > Copy > Enlarge or Reduce Copied Images
Enlarge or Reduce Copied Images
Select an enlargement or reduction ratio to resize your copied data.
1. Load your document.
2. Press [Copy] .
3. Enter the number of copies in one of the following ways:
• Press [-] or [+] on the touchscreen.
• Press to display the keyboard on the touchscreen, and then enter the number of copies using the touchscreen keyboard. Press [OK] .
4. Press [Options] > [Enlarge/Reduce] .
5. Press a or b to display the available options, and then press the option you want to change.
6. Do one of the following:
• If you selected the [Enlarge] or [Reduce] option, press the enlargement or reduction ratio you want to use.
• If you selected the [Custom(25-400%)] option, press (backspace) to erase the displayed percentage, or press d to move the cursor, and then enter an enlargement or reduction ratio from [25%] to [400%] .
Press [OK] .
• If you selected [100%] or the [Fit to Page] option, go to the next step.
7. Read and confirm the displayed list of options you have selected, and then press [OK] .
8. When you have finished changing settings, press [Black Start] or [Color Start] .
If you selected the [Fit to Page] option, your machine adjusts the copy size to fit the paper size set in the machine.
• The [Fit to Page] option does not work correctly when the document on the scanner glass is skewed more than three degrees. Using the document guidelines on the left and top, place your document in the upper-left corner, with the document face down on the scanner glass.
• The [Fit to Page] option is not available when using the ADF.
• The [Fit to Page] option is not available for Legal size documents.
Related Information
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Sort Copies
Sort multiple copies. Pages will be stacked in the order they are fed, that is: 1, 2, 3, and so on.
1. Load your document.
2. Press [Copy] .
3. Enter the number of copies in one of the following ways:
• Press [-] or [+] on the touchscreen.
• Press to display the keyboard on the touchscreen, and then enter the number of copies using the touchscreen keyboard. Press [OK] .
4. Press [Options] > [Stack/Sort] > [Sort] .
5. Read and confirm the displayed list of settings you have selected, and then press [OK] .
6. When you have finished changing settings, press [Black Start] or [Color Start] . If you placed the document in the ADF, the machine scans the document and starts printing.
7. If you are using the scanner glass, repeat the following steps for each page of the document:
• Place the next page on the scanner glass, and then press [Continue] to scan the page.
• After scanning all the pages, press [Finish] .
Related Information
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188
Home > Copy > Make Page Layout Copies ( N in 1 or Poster)
Make Page Layout Copies ( N in 1 or Poster)
The N in 1 copy feature saves paper by copying two or four pages of your document onto one page of the copy.
The poster feature divides your document into sections, then enlarges the sections so you can assemble them into a poster. To print a poster, use the scanner glass.
• Make sure the paper size is set to Letter, A4, or Executive.
• Poster copy is not available for Executive size paper.
• You can make only one Poster copy at a time.
1. Load your document.
2. Press [Copy] .
3. Enter the number of copies in one of the following ways:
• Press [-] or [+] on the touchscreen.
• Press to display the keyboard on the touchscreen, and then enter the number of copies using the touchscreen keyboard. Press [OK] .
4. Press [Options] > [Page Layout] .
5. Press a or b to display the options, and then press the option you want.
Option
Off(1in1)
2in1(Portrait)
-
Description
2in1(Landscape)
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Option
2in1(ID)
(Using the scanner glass)
Description
4in1(Portrait)
4in1(Landscape)
Poster(2x1)
(Using the scanner glass)
Poster(2x2)
(Using the scanner glass)
Poster(3x3)
(Using the scanner glass)
6. Read and confirm the displayed list of settings you have selected, and then press [OK] .
7. When you have finished changing settings, press [Black Start] or [Color Start] . If you placed the document in the ADF or are making a poster, the machine scans the pages and starts printing.
8. If you are using the scanner glass, repeat the following steps for each page of the document:
• Place the next page on the scanner glass, and then press [Continue] to scan the page.
• After scanning all the pages, press [Finish] .
Related Information
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Home > Copy > Copy on Both Sides of the Paper (2-sided Copy)
Copy on Both Sides of the Paper (2-sided Copy)
Reduce the amount of paper you use by copying onto both sides of the paper.
• You must choose a 2-sided copy layout from the following options before you can start 2-sided copying.
• The layout of your original document determines which 2-sided copy layout you should choose.
• When you manually make 2 sided copies from a 2-sided document, use the scanner glass.
• You can use only Letter, A4, A5, or Executive size plain paper.
Portrait
1–sided to 2–sided (Long Edge Flip)
1
1
2
2
1–sided to 2–sided (Short Edge Flip)
1
1
2 2
2–sided to 2–sided
1 1
2 2
Landscape
1–sided to 2–sided (Long Edge Flip)
1
1
2
2
1–sided to 2–sided (Short Edge Flip)
1
1
2 2
2–sided to 2–sided
1 1
2 2
1. Load your document.
2. Press [Copy] .
3. Enter the number of copies in one of the following ways:
• Press [-] or [+] on the touchscreen.
• Press to display the keyboard on the touchscreen, and then enter the number of copies using the touchscreen keyboard. Press [OK] .
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4. To sort multiple copies, press [Options] > [Stack/Sort] > [Sort] .
5. Press a or b to display the [2-sided Copy] option, and then press it.
6. Do one of the following:
• To make 2-sided copies from a 1-sided document, follow these steps: a. To change the layout options, press [Layout] , and then press [Long Edge Flip] or [Short
Edge Flip] .
b. Press [1-sided
⇒
2-sided] .
• To make 2-sided copies of a 2-sided document manually, press [2-sided ⇒ 2-sided] .
Use the scanner glass to make 2-sided copies of a 2-sided document manually.
7. Review your settings on the touchscreen, and then press [OK] .
8. Press [Black Start] or [Color Start] . If you placed the document in the ADF, the machine scans the pages and starts printing.
9. If you are using the scanner glass, repeat the following steps for each page of the document:
• Place the next page on the scanner glass, and then press [Continue] to scan the page.
• After scanning all the pages, press [Finish] .
DO NOT touch the printed page until it is ejected the second time. The machine will print the first side and eject the paper, and then pull the paper in to print the second side.
If you experience smudged printouts or paper jams, press [Settings] > [Maintenance] >
[Print Setting Options] > [Reduce Smudging] , and then change settings.
Related Information
•
•
Change the Print Setting Options When Having Printing Problems
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Copy an ID Card
Use the [2in1(ID)] feature to copy both sides of an identification card onto one page, keeping the original card size.
• Make sure the paper size is set to Letter or A4.
• You may copy an identification card to the extent permitted under applicable laws. For more detailed information, see the Product Safety Guide .
1. Place your identification card face down near the upper-left corner of the scanner glass.
a a d b c a. 0.12 in. (3 mm) or greater (top, left) b. 8.4 in. (213 mm) c. 5.4 in. (137 mm) d. Scannable area
2. Press [Copy] .
3. Enter the number of copies in one of the following ways:
• Press [-] or [+] on the touchscreen.
• Press to display the keyboard on the touchscreen, and then enter the number of copies using the touchscreen keyboard. Press [OK] .
4. Press [Options] > [Page Layout] > [2in1(ID)] .
5. Read and confirm the displayed list of settings you have selected. When you have finished changing settings, press [OK] .
6. Press [Black Start] or [Color Start] .
The machine starts scanning one side of the identification card.
7. After the machine has scanned the first side, turn over the identification card and press [Continue] to scan the other side.
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Related Information
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194
Home > Copy > Copy in Ink Save Mode
Copy in Ink Save Mode
When you select Ink Save Mode, the machine prints the colors lighter and emphasizes the outlines of the images.
• The amount of ink that is saved varies depending on the type of documents printed.
• Ink Save Mode may make your printouts look different from your original document.
• The Ink Save Mode feature is supported by technology from Reallusion, Inc.
1. Load your document.
2. Press [Copy] .
3. Enter the number of copies in one of the following ways:
• Press [-] or [+] on the touchscreen.
• Press to display the keyboard on the touchscreen, and then enter the number of copies using the touchscreen keyboard. Press [OK] .
4. Press [Options] > [Advanced Settings] > [Ink Save Mode] .
5. Read and confirm the displayed list of settings you have selected, and then press [OK] .
6. When you have finished changing settings, press [Black Start] or [Color Start] .
Related Information
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Copy Options
To change copy settings, press the [Options] button.
Option
Quality
Paper Type
Paper Size
Enlarge/Reduce
2-sided Copy
Description
Select the Copy resolution for your type of document.
Select a paper type.
If copying on special paper, set the machine for the type of paper you are using to get the best print quality.
Select a paper size.
If copying on paper other than Letter size, you must change the Paper Size setting.
100%
Enlarge
-
Select an enlargement ratio for the next copy.
Reduce
Fit to Page
Select a reduction ratio for the next copy.
Adjusts the copy size to fit on the paper size you have set.
Custom(25-400%)
Select to copy on both sides of the paper.
1-sided→2-sided
1
1
2
2
2-sided→2-sided
1 1
Enter an enlargement or reduction ratio.
Density
Remove Background
Color
2 2
Increase the density to make the text darker.
Decrease the density to make the text lighter.
Removes the document's background color in copies. The white background becomes more apparent. This saves some ink and may make certain copies easier to read.
Stack/Sort Select to stack or sort multiple copies.
Stack Sort
1
1
2
2
2
1
2
1
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Option
Page Layout
Description
Make N in 1, 2 in 1 ID, or Poster copies.
4 in 1 Poster
Advanced Settings Ink Save Mode
Prints colors lighter and emphasizes the outlines of images.
Thin Paper Copy
Avoids bleeding through thin paper when copying.
Book Copy
Corrects dark borders and skew when copying from the scanner glass.
Watermark Copy
Places text in your document as a watermark.
Set New Default
Factory Reset
Saves the copy settings that you use most often by setting them as the default settings.
Restores any changed copy settings to the factory settings.
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• You can save the current settings by pressing [Save as Shortcut] .
• The Ink Save Mode, Thin Paper Copy, Book Copy and Watermark Copy features are supported by technology from Reallusion, Inc.
Related Information
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Fax
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Voice Operations and Fax Numbers
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Telephone Services and External Devices
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> Send a Fax
Send a Fax
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Send a Fax from Your Brother Machine
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Send a Fax at the End of a Conversation
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Send the Same Fax to More than One Recipient (Broadcasting)
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Send a Fax at a Specified Time (Delayed Fax)
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Change the Fax Auto Redial Setting
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Check and Cancel a Pending Fax
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> Send a Fax > Send a Fax from Your Brother Machine
Send a Fax from Your Brother Machine
1. Load your document in the ADF or place it on the scanner glass.
2. Press [Fax] .
If [Fax Preview] is set to [On] , press
The touchscreen displays:
[Fax] > [Sending Faxes] .
3. Enter the fax number in one of the following ways:
• Dial Pad (Enter the fax number manually.)
Press all digits of the number using the touchscreen.
• Call History
Press [Call History] .
Press [Redial] , [Outgoing Call] or [Caller ID History] .
If you select [Outgoing Call] or [Caller ID History] , select the number you want, and then press [Apply] .
• Address Book
Press [Address Book] .
Do one of the following:
Select the number you want, and then press [Apply] .
Press , and then enter the first letter of the name and press [OK] . Press the name you want to dial. If the name has two numbers, press the number you want. Press [Apply] .
If the LDAP search is available, the result will be shown on the touchscreen with .
4. To change the fax settings, press [Options] .
When finished, press [OK] .
5. Press [Fax Start] .
• If you are using the ADF, the machine starts scanning and sending the document.
• If you are using the scanner glass and selected [Black] in the [Color Setting] , the machine starts scanning the first page.
Go to the next step.
• If you are using the scanner glass and selected [Color] in the [Color Setting] , the touchscreen asks if you want to send a color fax.
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Press [Yes (Color fax)] to confirm. The machine starts dialing and sending the document.
6. When the touchscreen displays [Next page?] , do one of the following:
• Press [No] when finished scanning pages. The machine starts sending the document.
• Press [Yes] to scan another page. Place the next page on the scanner glass, and then press [OK] . The machine starts scanning the page.
Repeat this step for each additional page.
Related Information
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202
> Send a Fax > Send a Fax Manually
Send a Fax Manually
Manual fax transmission lets you hear the dialing, ringing and fax-receiving tones while sending a fax.
1. Load your document.
2. Press [Fax] .
If [Fax Preview] is set to [On] , press [Fax] > [Sending Faxes] .
3. Press [Hook] and listen for a dial tone.
4. Enter the fax number.
5. When you hear fax tones, press [Fax Start] .
• If you are using the scanner glass, press [Send] .
Related Information
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203
> Send a Fax > Send a Fax at the End of a Conversation
Send a Fax at the End of a Conversation
At the end of a conversation, you can send a fax to the other party before you both hang up.
1. Ask the other party to wait for fax tones (beeps) and to press the Start key before hanging up.
2. Load your document.
3. Press to display the [Fax Start] button.
4. Press [Fax Start] .
• If you are using the scanner glass, press [Send] .
5. Replace the handset of the external telephone.
Related Information
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204
> Send a Fax > Send the Same Fax to More than One Recipient (Broadcasting)
Send the Same Fax to More than One Recipient (Broadcasting)
Use the Broadcasting feature to send the same fax to multiple fax numbers at the same time.
• This feature is available only for black and white faxes.
• Address Book numbers must be stored in the machine’s memory before they can be used in a broadcast.
• Group numbers must also be stored in the machine’s memory before they can be used in a broadcast.
Group numbers include many stored Address Book numbers for easier dialing.
You can include Groups, Address Book numbers and up to 50 manually-dialed numbers in the same broadcast.
If you did not use any of the Address Book numbers for Groups, you can broadcast faxes to as many as 250 different numbers.
1. Load your document.
2. Press [Fax] .
If [Fax Preview] is set to [On] , press [Fax] > [Sending Faxes] .
3. Press [Options] > [Broadcasting] .
4. Press [Add Number] .
You can add numbers to the broadcast in the following ways:
• Press [Add Number] and enter a fax number using the dial pad. Press [OK] .
• Press [Add from Address book] . Press a or b to display the numbers you want to add to the broadcast. Select the check boxes of the numbers you want to add.
When finished, press [OK] .
• Press [Search in Address book] . Press the first letter of the name and press [OK] . Press the name, and then press the number you want to add.
Repeat this step to enter additional fax numbers.
5. When finished, press [OK] .
6. Press [Fax Start] .
7. Do one of the following:
• If you are using the ADF, the machine starts scanning and sending the document.
• If you are using the scanner glass, the machine starts scanning the first page.
When the touchscreen displays [Next page?] , do one of the following:
Press [No] when finished scanning pages. The machine starts sending the document.
Press [Yes] to scan another page. Place the next page on the scanner glass, and then press [OK] .
The machine starts scanning the page.
Repeat this step for each additional page.
Related Information
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•
Cancel a Broadcast in Progress
•
Set up Groups for Broadcasting
•
Enter Text on Your Brother Machine
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Send the Same Fax to More than One Recipient (Broadcasting) > Cancel a
Broadcast in Progress
Cancel a Broadcast in Progress
While broadcasting you can cancel the fax currently being sent or the whole broadcast job.
1. Press to return to the Home screen.
2. Press .
3. Do one of the following:
• To cancel the entire broadcast, press [Entire Broadcast] . Press [Yes] to confirm or press [No] to exit without canceling.
• To cancel the current number being dialed, press the name or number on the touchscreen. Press [Yes] to confirm or press [No] to exit without canceling.
• To exit without canceling, press .
Related Information
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Send the Same Fax to More than One Recipient (Broadcasting)
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> Send a Fax > Send a Fax in Real Time
Send a Fax in Real Time
When sending a fax, the machine scans the document into the memory before sending it. As soon as the telephone line is free, the machine starts dialing and sending. If you want to send an important document immediately without waiting for the machine to retrieve the scan from its memory, turn on [Real Time TX] .
• If you are sending a color fax or if the machine's memory is full and you are sending a black and white fax from the ADF, the machine sends the document in real time (even if [Real Time TX] is set to [Off] ).
• In Real Time Transmission, the automatic redial feature does not work when using the scanner glass.
1. Load your document.
2. Press [Fax] .
If [Fax Preview] is set to [On] , press
3. Press [Options] > [Real Time TX] .
4. Press [On] (or [Off] ).
5. Press [OK] .
6. Enter the fax number.
7. Press [Fax Start] .
Related Information
•
[Fax] > [Sending Faxes] .
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> Send a Fax > Send a Fax at a Specified Time (Delayed Fax)
Send a Fax at a Specified Time (Delayed Fax)
You can store up to 50 faxes in the machine's memory to be sent within the next twenty-four hour period.
This feature is available only for black and white faxes.
1. Load your document.
2. Press [Fax] .
If [Fax Preview] is set to [On] , press [Fax] > [Sending Faxes] .
3. Press [Options] > [Delayed Fax] .
4. Press [Delayed Fax] .
5. Press [On] .
6. Press [Set Time] .
7. Enter the time you want the fax to be sent using the touchscreen. Press [OK] .
The number of pages you can scan into the memory depends on the amount and type of data.
8. Press [OK] .
9. Enter the fax number.
10. Press [Fax Start] .
• If you are using the scanner glass, go to the next step.
11. When the touchscreen displays [Next page?] , do one of the following:
• Press [No] when finished scanning pages.
• Press [Yes] to scan another page. Place the next page on the scanner glass, and then press [OK] . The machine starts scanning the page.
Repeat this step for each additional page.
Related Information
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> Send a Fax > Change the Fax Auto Redial Setting
Change the Fax Auto Redial Setting
If you are sending a fax automatically and the line is busy when the Fax Auto Redial setting is set to [On] , the machine redials once after five minutes.
The default setting is [On] .
1. Press [Settings] > [All Settings] > [Initial Setup] > [Fax Auto Redial] .
2. Press [On] or [Off] .
3. Press .
Related Information
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> Send a Fax > Cancel a Fax in Progress
Cancel a Fax in Progress
1. Press to return to the Home screen.
2. Press to cancel a fax that is already in progress.
3. When you press while the machine is dialing or sending, the touchscreen displays [Cancel Job?] .
Press [Yes] .
Related Information
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> Send a Fax > Check and Cancel a Pending Fax
Check and Cancel a Pending Fax
Follow these steps to view or to cancel faxes stored in the machine's memory and waiting to be sent. If there are no fax jobs in memory, the LCD displays [No Jobs Waiting] . You can cancel a fax job before it is sent.
1. Press [Settings] > [All Settings] > [Fax] > [Remaining Jobs] .
2. Do the following for each fax job you want to check or cancel: a. Press a or b to scroll through the waiting jobs. If needed, press the job you want to cancel.
b. Press [OK] .
c. Press [Yes] to confirm or press [No] to exit without canceling.
3. When finished, press .
Related Information
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Fax Options
To change fax-sending settings, press the [Options] button.
Option
Fax Resolution
Contrast
Glass Scan Size
Broadcasting
(black and white only)
Preview
(black and white only)
Color Setting
Delayed Fax
(black and white only)
Batch TX
(black and white only)
Real Time TX
Overseas Mode
Call History
Address Book
Set New Default
Factory Reset
Description
Set the resolution for outgoing faxes.
The fax quality often can be improved by changing the Fax
Resolution.
Adjust the contrast.
If your document is very light or very dark, changing the contrast may improve the fax quality.
Adjust the scan area of the scanner glass to the size of the document.
See Related Information : Scanner Specifications in Specifications .
Send the same fax message to more than one fax number at the same time.
Preview a fax message before you send it.
You cannot send a color fax when Preview is set to On .
Set whether faxes are sent in black and white or color.
• Color faxes cannot be stored in the machine’s memory and the machine sends them immediately.
• Use the ADF to send color faxes with multiple pages.
• You cannot send a color fax when Preview is set to On .
Set the time of day the delayed faxes will be sent.
Economize by sending all delayed faxes scheduled for the same time and fax number as one fax to save transmission time.
Send a fax immediately without waiting for the machine to retrieve the scan from its memory.
Set to On if you have difficulty sending faxes overseas.
Select a number from the Call History.
Select a number from the Address Book.
Save your settings as the default.
Restore all settings back to the factory settings.
You can save the current settings by pressing [Save as Shortcut] .
You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions.
Related Information
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Send a Fax from Your Brother Machine
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> Receive a Fax
Receive a Fax
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Shrink Page Size of an Oversized Incoming Fax
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Receive a Fax at the End of a Telephone Conversation
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> Receive a Fax > Receive Mode Settings
Receive Mode Settings
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Choose the Correct Receive Mode
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Set the Number of Rings Before the Machine Answers (Ring Delay)
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Set the F/T Ring Time (Pseudo/Double-ring)
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Receive Mode Settings > Receive Modes Overview
Receive Modes Overview
Some receive modes answer automatically ( [Fax Only] and [Fax/Tel] ). You may want to change the Ring
Delay before using these modes.
Fax Only
[Fax Only] mode automatically answers every call as a fax.
Fax/Tel
[Fax/Tel] mode helps you manage incoming calls, by recognizing whether they are fax or voice calls and handling them in one of the following ways:
• Faxes will be received automatically.
• Voice calls will start the F/T ring to tell you to pick up the line. The F/T ring is a pseudo/double-ring made by your machine.
Manual
[Manual] mode turns off all automatic answering functions (unless you are using the Distinctive Ring feature).
To receive a fax in [Manual] mode, lift the handset of the external telephone or press the Hook button. When you hear fax tones (short repeating beeps), press the Start button, and then select [Receive] to receive a fax. You can also use the Easy Receive feature to receive faxes by lifting a handset on the same line as the machine.
External TAD
[External TAD] mode lets an external answering device manage your incoming calls.
Incoming calls will be handled in the following ways:
• Faxes will be received automatically.
• Voice callers can record a message on the external TAD.
Related Information
•
•
Set the Number of Rings Before the Machine Answers (Ring Delay)
•
Set the F/T Ring Time (Pseudo/Double-ring)
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Receive Mode Settings > Choose the Correct Receive Mode
Choose the Correct Receive Mode
The correct Receive Mode for you is determined by the external devices and telephone subscriber services
(Voice Mail, Distinctive Ring and so on) you will be using on the same line as the Brother machine.
Will you be using a Distinctive Ring number for receiving faxes? (USA and Canada only)
Brother uses the term "Distinctive Ring" but different telephone companies may have other names for this service, such as Custom Ringing, Personalized Ring, Teen Ring, Ident-A-Ring, Ident-A-Call, Data Ident-A-
Call, Smart Ring and SimpleBiz Fax & Alternate Number Ringing.
Will you be using Voice Mail on the same telephone line as your Brother machine?
If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility that
Voice Mail and the Brother machine will conflict with each other when receiving incoming calls. Select Manual
Mode as your Receive Mode.
If you do not want to answer every call manually to determine whether it's a voice call or a fax, contact your telephone provider and ask about Distinctive Ring services.
Will you be using a Telephone Answering Device on the same telephone line as your Brother machine?
Your external telephone answering device (TAD) will answer every call automatically. Voice messages are stored on the external TAD and fax messages are printed. Select [External TAD] as your Receive Mode.
Will you be using your Brother machine on a dedicated fax line?
Your machine automatically answers every call as a fax. Select [Fax Only] as your Receive Mode.
Will you be using your Brother machine on the same line as your telephone?
• Do you want to receive voice calls and faxes automatically?
Select [Fax/Tel] mode when your Brother machine and your telephones share the same line.
Important Note: You cannot receive voice messages on either Voice Mail or an answering machine if you select [Fax/Tel] mode.
• Do you expect to receive very few faxes?
Select [Manual] as your Receive Mode. You control the telephone line and must answer every call yourself.
1. Press [Settings] > [All Settings] > [Fax] > [Setup Receive] > [Receive Mode] .
If you cannot change the [Receive Mode] option, make sure the Distinctive Ring feature is set to [Off] .
2. Press a or b to display the [Fax Only] , [Fax/Tel] , [External TAD] , or [Manual] option, and then press the option you want.
3. Press .
Related Information
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Register the Distinctive Ring Pattern
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216
Receive Mode Settings > Set the Number of Rings Before the Machine
Answers (Ring Delay)
Set the Number of Rings Before the Machine Answers (Ring Delay)
When somebody calls your machine, you will hear the normal telephone ring sound. The number of rings is set in the Ring Delay option.
• The Ring Delay setting sets the number of times the machine rings before it answers in [Fax Only] and
[Fax/Tel] modes.
• If you have external or extension telephones on the same line as the machine, keep the Ring Delay setting of [4] .
1. Press [Settings] > [All Settings] > [Fax] > [Setup Receive] > [Ring Delay] .
2. Press the number of times you want the line to ring before the machine answers (0, 1, 2, 3, or 4).
If you select [0] , the machine will answer immediately and the line will not ring at all (available only for some countries).
3. Press .
Related Information
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Operation from External and Extension Telephones
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217
Receive Mode Settings > Set the F/T Ring Time (Pseudo/Double-ring)
Set the F/T Ring Time (Pseudo/Double-ring)
When you set the Receive Mode to [Fax/Tel] , if the call is a fax, your machine will receive it automatically.
However, if it is a voice call, the machine will sound the F/T ring (pseudo/double-ring) for the time you set in the
F/T Ring Time option. When you hear the F/T ring, it means that a voice caller is on the line.
Because the F/T ring is a setting only on your Brother machine, extension and external telephones will not ring; however, you can still answer the machine's call on any telephone.
1. Press [Settings] > [All Settings] > [Fax] > [Setup Receive] > [F/T Ring Time] .
2. Press how long the machine will double-ring to alert you to a voice call ( [20Secs] , [30Secs] , [40Secs] , or [70Secs] ).
3. Press .
Even if the caller hangs up during the pseudo/double-ringing, the machine will continue to ring for the set time.
Related Information
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Operation from External and Extension Telephones
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> Receive a Fax > Set Easy Receive
Set Easy Receive
If Easy Receive is On: The machine can receive a fax automatically, even if you answer the call. When the message that your machine is receiving a fax appears on the LCD or when you hear a click on the phone line through the handset you are using, just replace the handset. Your machine will do the rest.
If Easy Receive is Off: If you are at the machine and answer a fax call first by lifting the external handset, press the Start button, and then select [Receive] to receive the fax. If you answered at an extension telephone, press * 51 .
• If Easy Receive is set to [On] , but your machine does not connect a fax call when you lift an extension or external telephone handset, press the fax receive code * 51 .
• If you send faxes from a computer on the same telephone line and the machine intercepts them, set
Easy Receive to [Off] .
1. Press [Settings] > [All Settings] > [Fax] > [Setup Receive] > [Easy Receive] .
2. Press [On] (or [Off] ).
3. Press .
Related Information
•
•
•
Set the Number of Rings Before the Machine Answers (Ring Delay)
•
Operation from External and Extension Telephones
•
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219
Fax Preview
Use the Fax Preview feature to view received faxes on the LCD.
•
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220
> Set Fax Preview to On
Set Fax Preview to On
• This feature is available only for black and white faxes.
• When Fax Preview is turned on, a backup copy of received faxes will not be printed for Fax Forwarding,
PC-Fax Receiving and Forward to Cloud operations, even if you set Backup Print to On.
• Although printed faxes show the received date and time when Fax Receive Stamp is turned on, the Fax
Preview screen will not display the received date and time.
1. Press [Settings] .
2. Press [Fax Preview] .
3. Press [On] (or [Off] ).
The touchscreen displays a message saying future received faxes will not be printed.
4. Press [Yes] .
5. Press .
If faxes are stored in the memory when you change Fax Preview to Off, do one of the following:
• If you do not want to print the stored faxes, press [Continue] .
Press [Yes] to confirm.
Your faxes will be deleted.
• To print all the stored faxes, press [Print All Faxes Before Delete] .
• If you do not want to turn off Fax Preview, press [Cancel] .
Related Information
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221
> Preview New Faxes
Preview New Faxes
When a fax is received, a message appears on the LCD.
• This feature is available only for black and white faxes.
• To see a fax you already previewed, press [Fax] and [Received Faxes] .
1. Press to view new faxes.
2. The fax list includes old and new faxes. A blue mark appears next to new faxes.
Press the fax you want.
If you want to print or delete all the faxes in the list, press [Print/Delete] .
Do one of the following:
• Press [Print All(New Faxes)] to print all faxes you have not yet viewed.
• Press [Print All(Old Faxes)] to print all faxes you have viewed.
• Press [Delete All(New Faxes)] to delete all faxes you have not yet viewed.
• Press [Delete All(Old Faxes)] to delete all faxes you have viewed.
3. Perform the following operations by pressing the buttons shown in the table:
Button Result
Enlarge the fax.
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Button
or
or
Result
Reduce the fax.
Scroll vertically.
Scroll horizontally.
Rotate the fax clockwise.
Delete the fax.
Press Yes to confirm.
Go back to the previous page.
Go to the next page.
Go back to the fax list.
Start Print the fax.
If the fax is a single page, it starts printing. A touchscreen message asks if you want to delete the fax from the machine's memory. To delete the fax, press Yes . To keep the fax in the machine's memory, press No .
If the fax has multiple pages, do one of the following:
• Press Print All Pages to print the whole message. A touchscreen message asks if you want to delete the fax from the machine's memory. To delete the fax, press Yes . To keep the fax in the machine's memory, press No .
• Press Print Displayed Only to print only the displayed page.
• Press Print From Displayed to print from the displayed page to the last page.
• If your fax is large there may be a delay before it is displayed.
• The touchscreen displays the current page number and total pages of the fax message.
4. Press .
Related Information
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223
> Receive a Fax > Shrink Page Size of an Oversized Incoming Fax
Shrink Page Size of an Oversized Incoming Fax
When the [Auto Reduction] feature is [On] , your Brother machine reduces any oversized incoming fax page to fit on your paper. The machine calculates the reduction ratio using the page size of the fax and your Paper
Size setting.
1. Press [Settings] > [All Settings] > [Fax] > [Setup Receive] > [Auto Reduction] .
2. Press [On] (or [Off] ).
3. Press .
Related Information
•
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•
Paper Handling and Printing Problems
224
> Receive a Fax > Set the Fax Receive Stamp
Set the Fax Receive Stamp
Set the machine to print the date and time of receipt at the top of each incoming fax page. Make sure you have set the current date and time on the machine.
This feature is available only for black and white faxes.
1. Press [Settings] > [All Settings] > [Fax] > [Setup Receive] > [Fax Rx Stamp] .
2. Press [On] (or [Off] ).
3. Press .
Related Information
•
225
> Receive a Fax > Receive a Fax at the End of a Telephone Conversation
Receive a Fax at the End of a Telephone Conversation
If you are speaking on the telephone connected to your Brother machine and the other party is also speaking on a telephone connected to his fax machine, at the end of the conversation, the other party can send you a fax before you both hang up.
• Your machine's ADF must be empty.
1. Ask the other party to load the fax and to press the Start or Send key.
2. Press to display the [Fax Start] button.
3. When you hear CNG tones (slow, repeated beeps), press [Fax Start] .
4. Press [Receive] to receive the fax.
5. Replace the external handset.
Related Information
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226
> Receive a Fax > Memory Receive Options
Memory Receive Options
Use Memory Receive options to direct incoming faxes while you are away from the machine. You can use only one Memory Receive option at a time.
Memory Receive can be set to:
• Fax Forwarding
• Fax Storage
• PC-Fax Receive
• Forward to Cloud
The machine forwards your received faxes to the online services.
• Off
This feature is available only for black and white faxes.
•
Forward Incoming Faxes to Another Machine
•
Store Incoming Faxes in the Machine's Memory
•
Use PC-Fax Receive to Transfer Received Faxes to Your Computer (Windows ® only)
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Print a Fax Stored in the Machine's Memory
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Turn On FaxForward to Cloud or E-mail
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Memory Receive Options > Forward Incoming Faxes to Another Machine
Forward Incoming Faxes to Another Machine
Use the Fax Forwarding feature to automatically forward your incoming faxes to another machine.
This feature is available only for black and white faxes.
1. Press [Settings] > [All Settings] > [Fax] > [Setup Receive] > [Memory Receive] .
2. Press a or b to display the [Fax Forward] option, and then press it.
3. Enter the forwarding fax number (up to 20 digits) using the dial pad.
Press [OK] .
4. Press [Backup Print: On] or [Backup Print: Off] .
• If you select [Backup Print: On] , the machine prints received faxes at your machine so you will have a copy.
• When Fax Preview is turned on, a backup copy of received faxes will not be printed.
• If you receive a color fax, your machine only prints the color fax and does not forward it to the Fax
Forwarding number you programmed.
5. Press .
Related Information
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228
Memory Receive Options > Store Incoming Faxes in the Machine's Memory
Store Incoming Faxes in the Machine's Memory
Use the Fax Storage feature to store incoming faxes in the machine's memory. Retrieve your stored fax messages from your fax machine when you are at another location using the Remote Retrieval commands. Your machine prints a backup copy of each stored fax.
• This feature is available only for black and white faxes.
1. Press [Settings] > [All Settings] > [Fax] > [Setup Receive] > [Memory Receive] .
2. Press a or b to display the [Fax Storage] option, and then press it.
3. Press .
Related Information
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Print a Fax Stored in the Machine's Memory
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229
Memory Receive Options > Use PC-Fax Receive to Transfer Received
Faxes to Your Computer (Windows ® only)
Use PC-Fax Receive to Transfer Received Faxes to Your Computer
(Windows ® only)
Turn on the PC-Fax Receive feature, automatically store incoming faxes to your machine's memory, and then send them to your computer. Use your computer to view and store these faxes.
• This feature is available only for black and white faxes. When you receive a color fax, your machine prints the color fax but does not send the fax to your computer.
• Before you can set up PC-Fax Receive, you must install the Brother software and drivers on your computer. Make sure your computer is connected and turned on. You must have the PC-FAX Receiving software running on your computer.
Even if your computer is turned off, your machine will receive and store faxes in its memory. When you start your computer and the PC-FAX Receiving software runs, your machine transfers faxes to your computer automatically.
1. Press [Settings] > [All Settings] > [Fax] > [Setup Receive] > [PC Fax Receive] .
2. Press [On] .
The touchscreen displays the message [Run the PC-Fax Receive program on your computer.]
3. Press [OK] .
4. Press [<USB>] or press the name of the destination computer you want to receive faxes if you are on a network. Press [OK] .
5. Press [Backup Print: On] or [Backup Print: Off] .
When Fax Preview is turned on, a backup copy of received faxes will not be printed.
6. Press .
To change the destination computer, repeat these steps.
Related Information
•
•
Transfer Your Faxes or Fax Journal Report
•
Transfer Faxes to Your Computer
•
Receive Faxes Using PC-FAX Receive (Windows ® )
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Memory Receive Options > Change Memory Receive Options
Change Memory Receive Options
If there are faxes in your machine's memory when you change any Memory Receive option, the LCD displays one of the following questions:
• If received faxes have already been printed, the touchscreen displays [Erase all faxes?]
If you press [Yes] , faxes in the memory will be erased before the setting changes.
If you press [No] , faxes in the memory will not be erased and the setting will be unchanged.
• If unprinted faxes are in the machine's memory, the touchscreen displays [Print all faxes?]
If you press [Yes] , faxes in the memory will be printed before the setting changes.
If you press [No] , faxes in the memory will not be printed and the setting will be unchanged.
• If received faxes are left in the machine’s memory when you change to [PC Fax Receive] from another option ( [Fax Forward] , [Forward to Cloud] , or [Fax Storage] ), press [<USB>] or the name of the computer if you are on a network, and then press [OK] . You will be asked if you want to turn on Backup
Print.
The touchscreen displays:
[Send Fax to PC?]
If you press [Yes] , faxes in the memory will be sent to your computer before the setting changes.
If you press [No] , faxes in the memory will not be erased and the setting will be unchanged.
Related Information
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231
Memory Receive Options > Turn Off Memory Receive
Turn Off Memory Receive
Turn off Memory Receive if you do not want the machine to save or transfer incoming faxes.
1. Press [Settings] > [All Settings] > [Fax] > [Setup Receive] > [Memory Receive] .
2. Press [Off] .
The touchscreen displays [Print all faxes?] or [Erase all faxes?] if received faxes are in your machine's memory.
3. Press .
Related Information
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Error and Maintenance Messages
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232
Memory Receive Options > Print a Fax Stored in the Machine's Memory
Print a Fax Stored in the Machine's Memory
• This feature is available only for black and white faxes.
• After you print the fax, it is erased from the machine's memory.
If you select [Fax Storage] , you can print all faxes from the memory.
1. Press [Settings] > [All Settings] > [Fax] > [Print Fax] .
You can also print the faxes from the memory by pressing [Stored Faxes] on the touchscreen.
2. Press [Yes] .
Related Information
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Store Incoming Faxes in the Machine's Memory
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Error and Maintenance Messages
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233
> Receive a Fax > Remote Fax Retrieval
Remote Fax Retrieval
Use Remote Retrieval to call your machine from any touch-tone telephone or fax machine, and use a remote access code and remote commands to retrieve fax messages.
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•
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Change the Fax Forwarding Number
234
> Set a Remote Access Code
Set a Remote Access Code
Set a Remote Access Code to access and control your Brother machine even when you are away from it.
1. Press [Settings] > [All Settings] > [Fax] > [Remote Access] .
2. Enter a three-digit code using the numbers [0] through [9] , [*] , or [#] using the dial pad (The preset '*' cannot be changed).
Press [OK] .
• DO NOT use the same code used for Fax Receive Code (*51) or Telephone Answer Code (#51).
• To delete your code, press and hold to restore the inactive setting (- - - *), and then press [OK] .
3. Press .
Related Information
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•
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Operation from External and Extension Telephones
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235
> Use Your Remote Access Code
Use Your Remote Access Code
1. When away from your Brother machine, dial your fax number from a touch-tone telephone or fax machine.
2. When your machine answers, immediately enter your three-digit Remote Access Code, followed by *.
3. Your Brother machine signals if it has received faxes:
• One long beep - the machine received at least one fax
• No beeps - the machine has not received a fax
4. When the machine gives two short beeps, enter a command.
• The machine will hang up if you wait longer than 30 seconds to enter a command.
• The machine will beep three times if you enter an invalid command.
5. When finished, press 9, and then press 0 to deactivate your machine.
6. Hang up.
This feature may not be available in some countries or supported by your local telephone company.
Related Information
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236
> Remote Retrieval Commands
Remote Retrieval Commands
Use the Remote Commands in this table to access fax commands and options when you are away from your
Brother machine. When you call the machine and enter your remote access code (three digits followed by *), the system will sound two short beeps and you must enter a Remote Command (column 1), followed by one of the options (column 2) for that command.
Options Operation details Remote commands
95 Change the Fax Forwarding, or Fax
Storage settings
1 OFF
2 Fax Forwarding
4 Fax Forwarding number
6 Fax Storage
You can select Off after you retrieve or erase all your messages.
One long beep means the change is accepted. If you hear three short beeps, you cannot make a change because something has not been set up
(for example, a Fax Forwarding number has not been registered). You can register your Fax
Forwarding number by entering 4. After you register the number, Fax Forwarding will work.
96 Retrieve a fax
2 Retrieve all faxes
3 Erase faxes from memory
Enter the fax number of a remote fax machine to receive stored fax messages.
If you hear one long beep, fax messages have been erased from memory.
97 Check the receiving status
1 Fax Check whether your machine has received any faxes. If yes, you will hear one long beep. If not, you will hear three short beeps.
98
90
Change the Receive Mode
1 External TAD
2 Fax/Tel
3 Fax Only
Exit
One long beep means the change has been accepted.
Press 9 0 to stop remote retrieval. Wait for the long beep, then hang up.
Related Information
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Change the Fax Forwarding Number
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Store Incoming Faxes in the Machine's Memory
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Choose the Correct Receive Mode
237
> Forward Faxes Remotely
Forward Faxes Remotely
Call your Brother machine from any touch-tone telephone or fax machine to forward incoming faxes to another machine.
• You must turn on Fax Storage, or Fax Preview before you use this feature.
1. Dial your fax number.
2. When your machine answers, enter your Remote Access Code (three digits followed by *). If you hear one long beep, you have messages.
3. When you hear two short beeps, press 9 6 2.
4. Wait for the long beep, and then use the dial pad to enter the fax number (up to 20 digits) of the remote fax machine where you want your fax messages sent, followed by # #.
You cannot use * and # as dial numbers but you can press # to insert a pause in the fax number.
5. Hang up after you hear one long beep. Your Brother machine will forward any incoming faxes to the fax number you entered. The other fax machine will then print your fax messages.
Related Information
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Store Incoming Faxes in the Machine's Memory
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238
> Change the Fax Forwarding Number
Change the Fax Forwarding Number
1. Dial your fax number.
2. When your machine answers, enter your Remote Access Code (three digits followed by *). If you hear one long beep, you have messages.
3. When you hear two short beeps, press 9 5 4.
4. Wait for the long beep, enter the new number (up to 20 digits) of the remote fax machine you want your fax messages forwarded to using the dial pad, then enter # #.
You cannot use * and # as dial numbers but you can press # to insert a pause in the fax number.
5. Press 9 0 to stop Remote Access when finished.
6. Hang up after you hear one long beep.
Related Information
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239
> Voice Operations and Fax Numbers
Voice Operations and Fax Numbers
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Set up Groups for Broadcasting
•
Dial Access Codes and Credit Card Numbers
240
> Voice Operations and Fax Numbers > Voice Operations
Voice Operations
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Pick up a Voice Call in Fax/Tel Receive Mode
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241
> Voice Operations and Fax Numbers >
Voice Operations > Send Tone Signals
Send Tone Signals
If you have a Pulse dialing service, but must send Tone signals (for example, for telephone banking), follow these steps. If you have a Touch Tone service, you will not need this feature to send tone signals.
This feature is available only in Canada.
1. Press [Fax] .
If [Fax Preview] is set to [On] , press [Fax] > [Sending Faxes] .
2. Press [Hook] .
3. Press # on the machine’s control panel. Any digits dialed after this will send tone signals.
When you are finished with the call, the machine will return to the Pulse dialing service.
Related Information
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242
> Voice Operations and Fax Numbers >
Voice Operations > Pick up a Voice Call in Fax/Tel
Receive Mode
Pick up a Voice Call in Fax/Tel Receive Mode
When the machine is in Fax/Tel mode, it will use the F/T Ring (pseudo/double-ringing) to alert you to pick up a voice call.
If you are at the machine, lift the external telephone’s handset, and then press [Pickup] button to answer.
If you are at an extension telephone, lift the handset during the F/T Ring and then press #51 between the pseudo/double rings. If no one is on the line, or if someone wants to send you a fax, send the call back to the machine by pressing *51.
Related Information
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243
> Voice Operations and Fax Numbers >
Voice Operations > Special Line Considerations
Special Line Considerations
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•
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Convert Telephone Wall Outlets
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Install Your Brother Machine, an External Two-Line TAD and Two-Line Telephone
244
> Voice Operations and Fax Numbers >
Considerations > Rollover Telephone Lines
Rollover Telephone Lines
A rollover telephone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy.
This feature is available only in the USA and Canada.
The calls are usually passed down or 'rolled over' to the next available telephone line in a preset order.
Your machine can work in a rollover system only if it is the last number in the sequence, so the call cannot roll away. Do not place the machine on any of the other numbers; when the other lines are busy and a second fax call is received, the fax call would be transferred to a line that does not have a fax machine. Your machine will work best on a dedicated line.
Related Information
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245
> Voice Operations and Fax Numbers >
Considerations > Two-Line Telephone System
Two-Line Telephone System
A two-line telephone system is nothing more than two separate telephone numbers on the same wall outlet.
This feature is available only in the USA and Canada.
The two telephone numbers can be on separate jacks (RJ11) or combined into one jack (RJ14). Your machine must be plugged into an RJ11 jack. RJ11 and RJ14 jacks may be equal in size and appearance and both may contain four wires (black, red, green, yellow). To test the type of jack, plug in a two-line telephone and see if it can access both lines. If it can, you must separate the line for your machine.
Related Information
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246
> Voice Operations and Fax Numbers >
Considerations > Convert Telephone Wall Outlets
Convert Telephone Wall Outlets
This feature is available only in the USA and Canada.
There are three ways to convert to an RJ11 jack. The first two ways may require assistance from the telephone company. You can change the wall outlets from one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet installed and slave or jump one of the telephone numbers to it.
The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter into an RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1, Line 2) and a third RJ14 jack (Lines 1 and 2). If your machine is on Line 1, plug the machine into L1 of the triplex adapter. If your machine is on Line 2, plug it into L2 of the triplex adapter.
Triplex adapter
Related Information
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247
> Voice Operations and Fax Numbers >
Considerations > Install Your Brother Machine, an External Two-Line TAD and Two-Line Telephone
Install Your Brother Machine, an External Two-Line TAD and Two-Line
Telephone
When you are installing an external two-line telephone answering device (TAD) and a two-line telephone, your machine must be isolated on one line at both the wall jack and at the TAD.
• This feature is available only in the USA and Canada.
• The most common connection is to place the machine on Line 2, which is explained in the following steps.
The back of the two-line TAD must have two telephone jacks: one labeled L1 or L1/L2, and the other labeled L2. You will need at least three telephone line cords, the one that came with your machine and two for your external two-line TAD. You will need a fourth line cord if you add a two-line telephone.
1. Place the two-line TAD and the two-line telephone next to your machine.
2. Plug one end of the telephone line cord for your machine into the L2 jack of the triplex adapter. Plug the other end into the LINE jack of the machine.
3. Plug one end of the first telephone line cord for your TAD into the L1 jack of the triplex adapter. Plug the other end into the L1 or L1/L2 jack of the two-line TAD.
4. Plug one end of the second telephone line cord for your TAD into the L2 jack of the two-line TAD. Plug the other end into the EXT. jack of the machine.
a. Triplex Adapter b. Two Line Telephone c. External Two Line TAD d. Machine
You can keep two-line telephones on other wall outlets as always. There are ways to add a two-line telephone to the machine's wall outlet. You can plug the telephone line cord from the two-line telephone into the L1+L2 jack of the triplex adapter. Or, you can plug the two-line telephone into the TEL jack of the two-line TAD.
Related Information
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248
> Voice Operations and Fax Numbers > Store Fax Numbers
Store Fax Numbers
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Store Address Book Numbers from Outgoing Calls
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Store Address Book Numbers from Caller ID History
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Change or Delete Address Book Names or Numbers
249
> Voice Operations and Fax Numbers >
> Store Address Book Numbers
Store Address Book Numbers
1. Press [Fax] > [Address Book] .
2. Do the following steps: a. Press [Edit] > [Add New Address] > [Name] .
b. Enter the name (up to 16 characters) using the touchscreen. Press [OK] .
c. Press [Address 1] .
d. Enter the first fax or telephone number (up to 20 digits) using the touchscreen. Press [OK] .
• Press [Pause] to insert a pause between numbers. You can press [Pause] as many times as needed to increase the length of the pause.
e. To store the second fax or telephone number, press [Address 2] . Enter the second fax or telephone number (up to 20 digits) using the touchscreen. Press [OK] .
f. Press [OK] to confirm.
To store another Address Book number, repeat these steps.
3. Press .
Related Information
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Dial Access Codes and Credit Card Numbers
•
Set up Groups for Broadcasting
250
> Voice Operations and Fax Numbers >
> Store Address Book Numbers from Outgoing Calls
Store Address Book Numbers from Outgoing Calls
You can store Address Book numbers from the Outgoing Call history.
1. Press [Fax] > [Call History] > [Outgoing Call] .
2. Press a or b to display the number you want to store, and then press it.
3. Press [Edit] > [Add to Address Book] > [Name] .
To delete the number from the Outgoing Call history list, press [Edit] > [Delete] . Press [Yes] to confirm.
4. Enter the name (up to 16 characters) using the touchscreen. Press [OK] .
5. To store the second fax or telephone number, press [Address 2] . Enter the second fax or telephone number (up to 20 digits) using the touchscreen. Press [OK] .
6. Press [OK] to confirm the fax or telephone number you want to store.
7. Press .
Related Information
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Enter Text on Your Brother Machine
251
> Voice Operations and Fax Numbers >
> Store Address Book Numbers from Caller ID History
Store Address Book Numbers from Caller ID History
If you have a Caller ID subscriber service from your telephone company, you can store Address Book numbers from incoming calls in the Caller ID history.
1. Press [Fax] > [Call History] > [Caller ID History] .
2. Press a or b to display the name or number you want to store, and then press it.
3. Press [Edit] > [Add to Address Book] > [Name] .
To delete the number from the Caller ID history list, press [Edit] > [Delete] . Press [Yes] to confirm.
4. Enter the name (up to 16 characters) using the touchscreen. Press [OK] .
5. To store the second fax or telephone number, press [Address 2] . Enter the second fax or telephone number (up to 20 digits) using the touchscreen. Press [OK] .
6. Press [OK] to confirm the fax or telephone number you want to store.
7. Press .
Related Information
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Enter Text on Your Brother Machine
252
> Voice Operations and Fax Numbers >
> Change or Delete Address
Book Names or Numbers
Change or Delete Address Book Names or Numbers
1. Press [Fax] > [Address Book] > [Edit] .
2. Do one of the following:
• Press [Change] to edit the names or fax or telephone numbers.
Press a or b to display the number you want to change, and then press it.
To change the name, press [Name] . Enter the new name (up to 16 characters) using the touchscreen. Press [OK] .
To change the first fax or telephone number, press [Address 1] . Enter the new fax or telephone number (up to 20 digits) using the touchscreen. Press [OK] .
To change the second fax or telephone number, press [Address 2] . Enter the new fax or telephone number (up to 20 digits) using the touchscreen. Press [OK] .
Press [OK] to finish.
To change a character, press d or c to position the cursor to highlight the character you want to change, and then press . Enter the new character.
• To delete numbers, press a or b to display [Delete] , and then press it.
Select the fax or telephone numbers you want to delete by pressing them to display check marks, and then press [OK] .
3. Press .
Related Information
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253
> Voice Operations and Fax Numbers > Set up Groups for Broadcasting
Set up Groups for Broadcasting
A Group, which can be stored in the Address Book, allows you to send the same fax message to many fax numbers.
First, you must store each fax number in the Address Book. Then you can include them as numbers in the
Group. Each Group uses up an Address Book number. You can store up to six Groups, or you can assign up to 198 numbers to a large Group.
1. Press [Fax] > [Address Book] .
2. Do the following steps: a. Press [Edit] > [Setup Groups] > [Name] .
b. Enter the Group name (up to 16 characters) using the touchscreen. Press [OK] .
c. Press [Add/Delete] .
d. Add Address Book numbers to the Group by pressing them to display a checkmark. Press [OK] .
e. Read and confirm the displayed list of names and numbers you have selected, and then press [OK] to save your Group.
To store another Group for broadcasting, repeat these steps.
3. Press .
Related Information
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Voice Operations and Fax Numbers
•
Change a Broadcasting Group Name
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Add or Delete a Broadcasting Group Member
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Send the Same Fax to More than One Recipient (Broadcasting)
•
254
> Voice Operations and Fax Numbers >
Set up Groups for Broadcasting
> Change a
Broadcasting Group Name
Change a Broadcasting Group Name
1. Press [Fax] > [Address Book] > [Edit] > [Change] .
2. Press a or b to display the Group you want to change, and then press it.
3. Press [Name] .
4. Enter the new Group name (up to 16 characters) using the touchscreen. Press [OK] .
To change a character, press d or c to position the cursor to highlight the incorrect character, and then press .
Enter the new character.
5. Press [OK] .
6. Press .
Related Information
•
Set up Groups for Broadcasting
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Enter Text on Your Brother Machine
255
> Voice Operations and Fax Numbers >
Set up Groups for Broadcasting
> Delete a
Broadcasting Group
Delete a Broadcasting Group
1. Press [Fax] > [Address Book] > [Edit] > [Delete] .
2. Press a or b to display the Group you want to delete, and then press it.
3. Press [OK] .
4. Press .
Related Information
•
Set up Groups for Broadcasting
256
> Voice Operations and Fax Numbers >
Set up Groups for Broadcasting
> Add or Delete a
Broadcasting Group Member
Add or Delete a Broadcasting Group Member
1. Press [Fax] > [Address Book] > [Edit] > [Change] .
2. Press a or b to display the Group you want to change, and then press it.
3. Press a or b to display [Add/Delete] , and then press it.
4. Press a or b to display the number you want to add or delete.
5. Do the following for each number you want to change:
• To add a number to the Group, press the check box of the number to add a check mark.
• To delete a number from the Group, press the check box of the number to remove the check mark.
6. Press [OK] .
7. Press [OK] .
8. Press .
Related Information
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Set up Groups for Broadcasting
257
> Voice Operations and Fax Numbers > Dial Access Codes and Credit Card Numbers
Dial Access Codes and Credit Card Numbers
Sometimes you may want to choose from several long-distance carriers when you send a fax. Rates may vary depending on the time and destination. To take advantage of low rates, you can store the access codes of longdistance carriers and credit card numbers as Address Book numbers.
You can store these long dialing sequences by dividing them and setting them up as separate Address Book numbers in any combination. You can even include manual dialing.
For example: you might have stored ‘555’ on Address Book: Brother 1 and ‘7000’ on Address Book: Brother 2.
You can use them both to dial ‘555-7000’ if you press the following:
1. Press [Fax] > [Address Book] .
2. Press a or b to display the number of Brother 1.
3. Press the number.
4. Press [Apply] .
5. Press [Options] .
6. Press a or b to display the [Address Book] option, and then press it.
7. Read and review the message on the touchscreen, and then press [OK] .
8. Press a or b to display the number of Brother 2.
9. Press the number.
10. Press [Apply] .
11. Press [Fax Start] .
You will dial '555-7000'.
To change a number temporarily, you can substitute part of the number by pressing it using the touchscreen. For example, to change the number to '555-7001', you could enter the number (Brother 1: 555) using Address Book, press [Apply] , and then press 7001 using the touchscreen.
If you must wait for another dial tone or signal at any point in the dialing sequence, create a pause in the number by pressing [Pause] .
Related Information
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Voice Operations and Fax Numbers
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258
> Telephone Services and External Devices
Telephone Services and External Devices
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•
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Voice Over Internet Protocol (VoIP/Telephone Line Interference)
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External TAD (Telephone Answering Device)
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External and Extension Telephones
259
> Telephone Services and External Devices > Voice Mail
Voice Mail
This feature is available only in the USA and Canada.
If you have Voice Mail on the same telephone line as your Brother machine, Voice Mail and the Brother machine will conflict with each other when receiving incoming calls.
For example, if your Voice Mail is set to answer after four rings and your Brother machine is set to answer after two rings, then your Brother machine will answer first. This will prevent callers from being able to leave a message in your Voice Mail.
Similarly, if your Brother machine is set to answer after four rings and your Voice Mail is set to answer after two rings, then your Voice Mail will answer first. This will prevent your Brother machine from being able to receive an incoming fax, since Voice Mail cannot transfer the incoming fax back to the Brother machine.
To avoid conflicts between your Brother machine and your Voice Mail service, do one of the following:
• Get the Distinctive Ring service from your telephone company. Distinctive Ring is a feature of your Brother machine that allows a person with one line to receive fax and voice calls through two different telephone numbers on that one line.
Brother uses the term ’Distinctive Ring,’ but telephone companies market the service under a variety of names, such as Custom Ringing, Personalized Ring, Smart Ring, Ident-A-Ring, Ident-A-Call, Data Ident-A-
Call, Teen Ring, and SimpleBiz Fax & Alternate Number Ringing. This service establishes a second telephone number on the same line as your existing telephone number, and each number has its own ring pattern. Typically, the original number rings with the standard ring pattern and is used for receiving voice calls, and the second number rings with a different ring pattern and is used for receiving faxes.
• Set your Brother machine’s Receive Mode to "Manual". Manual Mode requires you answer every incoming call if you want to be able to receive a fax. If the incoming call is a telephone call, then complete the call as you normally would. If you hear fax sending tones you must transfer the call to the Brother machine.
Unanswered fax and voice calls will go to your Voice Mail.
Related Information
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Telephone Services and External Devices
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Choose the Correct Receive Mode
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Operation from External and Extension Telephones
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260
> Telephone Services and External Devices > Distinctive Ring
Distinctive Ring
This feature is available only in the USA and Canada.
Distinctive Ring is a function of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line. Brother uses the term "Distinctive Ring," but telephone companies market the service under a variety of names, such as Custom Ringing, Personalized Ring,
Smart Ring, Ident-A-Ring, Ident-A-Call, Data Ident-A-Call, Teen Ring, and SimpleBiz Fax & Alternate Number
Ringing. This service establishes a second telephone number on the same line as your existing telephone number, and each number has its own ring pattern. Typically, the original number rings with the standard ring pattern and is used for receiving voice calls, and the second number rings with a different ring pattern and is used for receiving faxes.
• You must pay for your telephone company’s Distinctive Ring service before you program the machine to work with it.
• Contact your telephone company for availability and rates.
What does your telephone company’s ‘Distinctive Ring’ do?
Your telephone company’s Distinctive Ring service allows you to have more than one number on the same telephone line. If you need more than one telephone number, it is cheaper than paying for an extra line.
Each telephone number has its own distinctive ring pattern, so you will know which telephone number is ringing.
This is one way to have a separate telephone number for your machine.
Contact your telephone company for availability and rates.
What does Brother’s ‘Distinctive Ring’ do?
The Brother machine has a Distinctive Ring feature that allows you to use your machine to take full advantage of the telephone company’s Distinctive Ring service. The new telephone number on your line can only receive faxes.
You must pay for your telephone company’s Distinctive Ring service before you program the machine to work with it.
Do you have Voice Mail?
If you have Voice Mail on the telephone line where you will install your new machine, there is a strong possibility that Voice Mail and the machine will conflict with each other while receiving incoming calls. However, the
Distinctive Ring feature allows you to use more than one number on your line, so both Voice Mail and the machine can work together without any problems.
If each one has a separate telephone number, neither will interfere with the other’s operations.
If you decide to get the Distinctive Ring service from the telephone company, you must register the new
Distinctive Ring pattern they give you. This is so your machine can recognize its incoming calls.
You can change or cancel the Distinctive Ring pattern at any time. You can switch it off temporarily, and turn it back on later. When you get a new fax number, make sure you reset this feature.
Before you choose the ring pattern to register
You can register only one Distinctive Ring pattern with the machine. Some ring patterns cannot be registered.
The ring patterns below are supported by your Brother machine. Register the one your telephone company gives you.
Ring Pattern
1
Rings short-short or long-long
2 short-long-short
261
Ring Pattern
3
4
Rings short-short-long very long
(normal pattern)
• Ring Pattern #1 is often called Short-Short and is the most commonly used.
• If the ring pattern you received is not on this chart, contact your telephone company and ask for one that is shown .
• The machine will answer only calls to its registered number.
• The first two rings are silent on the machine. This is because the fax must <<listen>> to the ring pattern (to compare it to the pattern that was ‘registered’). (Other telephones on the same line will ring.)
• If you program the machine correctly, it will recognize the registered ring pattern of the ‘fax number’ within two ring patterns and then answer with a fax tone. When the ‘voice number’ is called, the machine will not answer.
Related Information
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Telephone Services and External Devices
•
Register the Distinctive Ring Pattern
•
•
•
Choose the Correct Receive Mode
•
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262
> Telephone Services and External Devices >
> Register the Distinctive Ring
Pattern
Register the Distinctive Ring Pattern
This feature is available only in the USA and Canada.
After you set the Distinctive Ring feature to [On] , your Distinctive Ring number will receive faxes automatically.
The receive mode is set to [Manual] automatically and you cannot change it to another receive mode while
Distinctive Ring is set to [On] . This ensures the Brother machine will answer only the Distinctive Ring number and not interfere when your main telephone number is called.
When Distinctive Ring is on, the LCD will show [D/R] as the Receive Mode.
1. Press [Settings] > [All Settings] > [Fax] > [Miscellaneous] > [Distinctive] .
2. Do one of the following:
• If you have not registered Distinctive Ring, press [Distinctive] , and then press [On] .
• If you have already registered Distinctive Ring, and want to change the pattern, go to the next step.
3. Press [Ring Pattern] .
4. Press the stored ring pattern you want. (You will hear each pattern as you press the four buttons. Make sure you select the pattern that the telephone company gave you.) Press [OK] .
5. Press .
Distinctive Ring is now set to [On] .
If you do not want to receive faxes on your Distinctive Ring number, you can turn off Distinctive Ring. The machine will stay in [Manual] receive mode so you must set the Receive Mode again.
Related Information
•
•
Choose the Correct Receive Mode
263
> Telephone Services and External Devices >
> Turn off Distinctive Ring
Turn off Distinctive Ring
This feature is available only in the USA and Canada.
1. Press [Settings] > [All Settings] > [Fax] > [Miscellaneous] > [Distinctive] >
[Distinctive] .
2. Press [Off] .
3. Press .
When you turn off Distinctive Ring, the machine will stay in [Manual] mode. You must set the Receive Mode again.
Related Information
•
•
Choose the Correct Receive Mode
•
Error and Maintenance Messages
264
> Telephone Services and External Devices > Caller ID
Caller ID
The Caller ID feature lets you use the Caller ID subscriber service offered by many local telephone companies.
This service displays the telephone number, or name if it is available, of your caller as the line rings.
• The [# Unavailable] message means the call originated outside your Caller ID service area.
• The [Private Call] message means the caller has intentionally blocked transmission of Caller ID information.
Call your telephone company for more information.
Once you answer a call, the Caller ID information disappears from the LCD and is stored in Caller ID memory.
View the list or select a number and fax to it, add it to the Address Book, or delete it from the history.
You can print a list of the Caller ID information received by your machine.
• This feature is not available in some countries.
• This feature may not be available in certain areas of the USA and Canada.
• The Caller ID service varies with different carriers. Contact your local telephone company to learn if the service is available in your area.
Related Information
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Telephone Services and External Devices
•
Store Address Book Numbers from Caller ID History
•
•
Error and Maintenance Messages
265
> Telephone Services and External Devices > Voice Over Internet Protocol (VoIP/Telephone
Line Interference)
Voice Over Internet Protocol (VoIP/Telephone Line Interference)
VoIP is a type of phone system that uses an Internet connection instead of a traditional telephone line. Telephone providers frequently bundle VoIP together with Internet and cable services.
Your machine may not work with some VoIP systems. To use your machine to send and receive faxes on a VoIP system, connect one end of your telephone cord to the jack labeled LINE on your machine. Connect the other end of the telephone cord to a modem, interface box, phone adapter, splitter, or other such device.
If you have questions about how to connect your machine to the VoIP system, contact your VoIP provider.
After you have connected your machine to the VoIP system, press the Hook button to verify the machine has a dial tone. If the machine does not have a dial tone, call your VoIP provider.
If you are having problems sending or receiving faxes over a VoIP system, we recommend changing the machine’s modem speed to the [Basic(for VoIP)] setting.
Related Information
•
Telephone Services and External Devices
•
Telephone Line Interference/VoIP
266
> Telephone Services and External Devices > External TAD (Telephone Answering Device)
External TAD (Telephone Answering Device)
You can connect an external Telephone Answering Device (TAD) to the same line as your machine. When the
TAD answers a call, your machine will “listen” for the CNG (fax calling) tones sent by a sending fax machine. If it hears them it will take over the call and receive the fax. If it does not hear them, it will let your TAD take a voice message and the LCD will show [Telephone] .
The external TAD must answer within four rings (we recommend setting it to two rings). This is because your machine cannot hear the CNG tones until the external TAD has picked up the call. The sending machine will send CNG tones for only eight to ten seconds longer. We do not recommend using the toll saver feature on your external TAD if it needs more than four rings to activate it.
Unless you are using Distinctive Ring, the TAD must be connected to the EXT. jack of the machine.
• If you subscribe to your telephone company’s Distinctive Ring service:
You may connect an external TAD to a separate wall jack only if you subscribe to your telephone company’s
Distinctive Ring service, have registered the distinctive ring pattern on your machine, and use that number as a fax number. The recommended setting is at least four rings on the external TAD when you have the telephone company’s Distinctive Ring service. You cannot use the Toll Saver setting.
• If You Do Not Subscribe to the Distinctive Ring Service:
You must plug your TAD into the EXT. jack of your machine. If your TAD is plugged into a wall jack, both your machine and the TAD will try to control the telephone line. (See the illustration.)
1
1
2
1 TAD
2 Protective Cap
IMPORTANT
DO NOT connect a TAD elsewhere on the same telephone line.
If you have problems receiving faxes, reduce the Ring Delay setting on your external TAD.
Related Information
•
Telephone Services and External Devices
•
•
Record an Outgoing Message (OGM) on the External TAD
•
267
> Telephone Services and External Devices >
External TAD (Telephone Answering
> Connect an External TAD
Connect an External TAD
The external TAD must be plugged into the jack labeled EXT. Your machine cannot work correctly if you plug the
TAD into a wall jack (unless you are using Distinctive Ring).
1. Plug the telephone line cord from the telephone wall jack into the jack labeled LINE.
2. Remove the protective cap (1) from the jack labeled EXT., and then plug the telephone line cord from your external TAD into the EXT. jack.
Make sure this cord is connected to the TAD at the TAD's telephone line jack, and not its handset jack.
1
3. Set your external TAD to the minimum number of rings allowed. For more information, contact your telephone provider. (The machine’s Ring Delay setting does not apply.)
4. Record the outgoing message on your external TAD.
5. Set the TAD to answer calls.
6. Set the Receive Mode on your machine to [External TAD] .
Related Information
•
External TAD (Telephone Answering Device)
•
•
Choose the Correct Receive Mode
•
268
> Telephone Services and External Devices >
External TAD (Telephone Answering
> Record an Outgoing Message (OGM) on the External TAD
Record an Outgoing Message (OGM) on the External TAD
1. Record five seconds of silence at the beginning of your message. This allows your machine time to listen for fax tones.
We recommend beginning your OGM with an initial five second silence because the machine cannot hear fax tones over a loud voice. You may try leaving out this pause, but if your machine has trouble receiving faxes, then you should re-record the OGM to include it.
2. Limit your speaking to 20 seconds.
3. End your 20-second message by giving your Fax Receive Code for people sending manual faxes. For example: “After the beep, leave a message or press *51 and Start to send a fax.”
Related Information
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External TAD (Telephone Answering Device)
269
> Telephone Services and External Devices >
External TAD (Telephone Answering
> Multi-line Connections (PBX)
Multi-line Connections (PBX)
We suggest you ask the company that installed your PBX to connect your machine. If you have a multi line system we suggest you ask the installer to connect the unit to the last line on the system. This prevents the machine being activated each time the system receives telephone calls. If all incoming calls will be answered by a switchboard operator we recommend setting the Receive Mode to [Manual] .
We cannot guarantee that your machine will operate correctly under all circumstances when connected to a PBX.
Any difficulties with sending or receiving faxes should be reported first to the company that handles your PBX.
Related Information
•
External TAD (Telephone Answering Device)
270
> Telephone Services and External Devices > External and Extension Telephones
External and Extension Telephones
•
Connect an External or Extension Telephone
•
Operation from External and Extension Telephones
•
Use a Non-Brother Cordless External Handset
•
271
> Telephone Services and External Devices >
External and Extension Telephones > Connect
an External or Extension Telephone
Connect an External or Extension Telephone
You can connect a separate telephone to your machine as shown in the diagram below.
Connect the telephone line cord to the jack labeled EXT.
Before you connect an external telephone, remove the protective cap (3) from the EXT. jack on the machine.
1
2
3
1 Extension telephone
2 External telephone
3 Protective Cap
Related Information
•
External and Extension Telephones
272
> Telephone Services and External Devices >
External and Extension Telephones > Operation
from External and Extension Telephones
Operation from External and Extension Telephones
Use extension telephones
If you answer a fax call at an extension telephone, you can make your machine receive the fax by pressing the
Fax Receive Code *51 .
If the machine answers a voice call and pseudo/double-rings for you to take over, you can take the call at an extension telephone by pressing the Telephone Answer Code #51 .
Use an external telephone (Connected to the EXT. jack of the machine)
If you answer a fax call at the external telephone connected to the EXT. jack of the machine, you can make the machine receive the fax by pressing the Start button and selecting the option to receive.
If the machine answers a voice call and pseudo/double-rings for you to take over, you can take the call at the external telephone by pressing [Pickup] .
If you answer a call and no one is on the line:
You should assume that you’re receiving a manual fax.
Press *51 and wait for the chirp or until the LCD shows [Receiving] , and then hang up.
You can also use the Easy Receive feature to make your machine automatically take the call.
Related Information
•
External and Extension Telephones
•
Set the Number of Rings Before the Machine Answers (Ring Delay)
•
•
•
•
Set the F/T Ring Time (Pseudo/Double-ring)
273
> Telephone Services and External Devices >
External and Extension Telephones > Use a
Non-Brother Cordless External Handset
Use a Non-Brother Cordless External Handset
If your non-Brother cordless telephone is connected to the EXT. jack of the machine and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay.
If you let the machine answer first, you must go to the machine so you can press [Pickup] to transfer the call to the cordless handset.
Related Information
•
External and Extension Telephones
274
> Telephone Services and External Devices >
External and Extension Telephones > Use the
Remote Codes
Use the Remote Codes
Fax Receive Code
If you answer a fax call on an extension telephone, you can tell your machine to receive it by pressing the Fax
Receive Code *51 . Wait for the chirping sounds then replace the handset.
If you answer a fax call at the external telephone, you can make the machine receive the fax by pressing the
Start button and then selecting the option to receive.
Telephone Answer Code
If you receive a voice call and the machine is in F/T mode, it will start to sound the F/T ring (pseudo/double-ring) after the initial Ring Delay. If you pick up the call on an extension telephone you can turn the F/T ring off by pressing #51 (make sure you press this between the rings).
If the machine answers a voice call and pseudo/double-rings for you to take over, you can take the call at the external telephone by pressing [Pickup] .
Related Information
•
External and Extension Telephones
•
•
•
275
> Telephone Services and External Devices >
External and Extension Telephones >
Remote Codes > Change the Remote Codes
Change the Remote Codes
The preset Fax Receive Code is *51 . The preset Telephone Answer Code is #51 . If you are always disconnected when accessing your External TAD remotely, try changing the three-digit remote codes, for example to ### and
999.
1. Press [Settings] > [All Settings] > [Fax] > [Setup Receive] > [Remote Codes] .
2. Do one of the following:
• To change the Fax Receive Code, press [Fax Receive Code] . Enter the new code, and then press
[OK] .
• To change the Telephone Answer Code, press [Tel Answer] . Enter the new code, and then press
[OK] .
• If you do not want to change the Codes, go to the next step.
• To turn the Remote Codes [Off] (or [On] ), press [Remote Codes] . Press [Off] (or [On] ).
3. Press .
Related Information
•
276
> Fax Reports
Fax Reports
•
Set the Transmission Verification Report's Style
•
Set the Fax Journal's Interval Period
•
277
> Set the Transmission Verification Report's Style
Set the Transmission Verification Report's Style
You can use the Transmission Verification Report as proof that you sent a fax. This report lists the receiving party's name or fax number, the time and date of transmission, duration of transmission, number of pages sent, and whether or not the transmission was successful.
There are several settings available for the Transmission Verification Report:
Option
On
Description
Prints a report after every fax you send.
On (+Image) Prints a report after every fax you send.
A portion of the fax’s first page appears on the report.
Prints a report if your fax is unsuccessful due to a transmission error.
Error only
Error only (+Image) Prints a report if your fax is unsuccessful due to a transmission error.
A portion of the fax’s first page appears on the report.
Off The report will not be printed.
1. Press [Settings] > [All Settings] > [Fax] > [Report Setting] > [Transmission] .
2. Press the option you want.
If you select [On (+Image)] or [Error only (+Image)] , the image will not appear on the Transmission
Verification Report if Real Time Transmission is set to [On] . The image will not appear on the report when you send a color fax.
3. Press .
If the transmission is successful, [OK] appears next to [RESULT] on the Transmission Verification Report. If the transmission is not successful, [NG] appears next to [RESULT] .
Related Information
•
278
> Set the Fax Journal's Interval Period
Set the Fax Journal's Interval Period
You can set the machine to print a Fax Journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days).
1. Press [Settings] > [All Settings] > [Fax] > [Report Setting] > [Journal Period] .
2. Press [Journal Period] .
3. Press a or b to select an interval.
• 6, 12, 24 hours, 2 or 7 days
The machine will print the report at the selected interval and then erase all fax jobs from the Journal's memory. If the memory becomes full with 200 jobs before the time you selected has passed, the machine will print the Journal early and then erase all fax jobs from the memory. If you want an extra report before it is due to print, you can print it without erasing the jobs.
• Every 50 Faxes
The machine will print the Journal when the machine has stored 50 fax jobs.
4. If you selected 6, 12, 24 hours, 2 or 7 days, press [Time] and enter the time of day using the touchscreen.
Press [OK] .
5. If you selected [Every 7 Days] , press [Day] . Press a or b to display the [Every Monday] , [Every
Tuesday] , [Every Wednesday] , [Every Thursday] , [Every Friday] , [Every Saturday] or
[Every Sunday] option, and then press the first day of the seven-day countdown.
6. Press .
Related Information
•
•
Set the Machine to Power Off Automatically
279
> PC-FAX
PC-FAX
•
•
280
> PC-FAX for Windows ®
PC-FAX for Windows ®
•
•
Send a Fax Using PC-FAX (Windows ® )
•
Receive Faxes on Your Computer (Windows ® )
281
> PC-FAX for Windows ® > PC-FAX Overview (Windows
® )
PC-FAX Overview (Windows ® )
Reduce paper consumption and save time by using Brother's PC-FAX software to send faxes directly from your machine.
•
•
Configure your PC-Fax Address Book (Windows ® )
282
PC-FAX Overview (Windows ® ) > Configure PC-FAX
(Windows ® )
Configure PC-FAX (Windows ® )
Before sending faxes using PC-FAX, personalize the send options in each tab of the PC-FAX Setup dialog box.
1. Do one of the following:
• Windows ® 7
Click (Start) > All Programs > Brother > Brother Utilities .
Click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Setup Sending .
• Windows ® 8 and Windows ® 10
Launch ( Brother Utilities ), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Setup Sending .
The PC-FAX Setup dialog box appears.
2. Do one of the following:
• Click the User Information tab, and then type your user information in the fields.
Each Microsoft ® account can have its own customized User Information screen for custom fax headers and cover pages.
• Click the Sending tab, and then type the number needed to access an outside line (if needed) in the
Outside line access field. Select the Include header check box to include the header information.
• Click the Address Book tab, and then select the address book you want to use for PC-FAX from the
Select Address Book drop-down list.
3. Click OK .
Related Information
•
283
PC-FAX Overview (Windows ® ) > Configure your PC-
Fax Address Book (Windows ® )
Configure your PC-Fax Address Book (Windows ® )
Add, edit and delete members and groups to personalize your Brother Address Book .
•
Add a Member to your PC-FAX Address Book (Windows ® )
•
Create a Group in your PC-FAX Address Book (Windows ® )
•
Edit Member or Group Information in your PC-FAX Address Book (Windows ® )
•
Delete a Member or Group in your PC-FAX Address Book (Windows ® )
•
Export your PC-FAX Address Book (Windows ® )
•
Import Information to your PC-FAX Address Book (Windows ® )
284
PC-FAX Overview (Windows ® ) >
Fax Address Book (Windows ® ) > Add a Member to your PC-FAX Address Book (Windows
® )
Add a Member to your PC-FAX Address Book (Windows ® )
Add new people and their fax information to the PC-Fax Address Book if you want to send a fax using Brother
PC-Fax software.
1. Do one of the following:
• Windows ® 7
Click (Start) > All Programs > Brother > Brother Utilities .
Click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Address Book (Send) .
• Windows ® 8 and Windows ® 10
Launch ( Brother Utilities ), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Address Book (Send) .
The Address Book dialog box appears.
2. Click .
The Address Book Member Setup dialog box appears.
3. Type the member's information in the corresponding fields. Only the Name field is required.
4. Click OK .
Related Information
•
Configure your PC-Fax Address Book (Windows ® )
285
PC-FAX Overview (Windows ® ) >
Fax Address Book (Windows ® ) > Create a Group in your PC-FAX Address Book (Windows
® )
Create a Group in your PC-FAX Address Book (Windows ® )
Create a group to broadcast the same PC-FAX to several recipients at one time.
1. Do one of the following:
• Windows ® 7
Click (Start) > All Programs > Brother > Brother Utilities .
Click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Address Book (Send) .
• Windows ® 8 and Windows ® 10
Launch ( Brother Utilities ), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Address Book (Send) .
The Address Book dialog box appears.
2. Click .
The Address Book Group Setup dialog box appears.
3. Type the name of the new group in the Group Name field.
4. In the Available Names field, select each name you want to include in the group, and then click Add >> .
Members added to the group appear in the Group Members box.
5. When finished, click OK .
Each group can contain up to 50 members.
Related Information
•
Configure your PC-Fax Address Book (Windows ® )
286
PC-FAX Overview (Windows ® ) >
Fax Address Book (Windows ® ) > Edit Member or Group Information in your PC-FAX Address Book
(Windows ® )
Edit Member or Group Information in your PC-FAX Address Book
(Windows ® )
1. Do one of the following:
• Windows ® 7
Click (Start) > All Programs > Brother > Brother Utilities .
Click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Address Book (Send) .
• Windows ® 8 and Windows ® 10
Launch ( Brother Utilities ), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Address Book (Send) .
The Address Book dialog box appears.
2. Select the member or group you want to edit.
3. Click ( Properties ).
4. Change the member or group information.
5. Click OK .
Related Information
•
Configure your PC-Fax Address Book (Windows ® )
287
PC-FAX Overview (Windows ® ) >
Fax Address Book (Windows ® ) > Delete a Member or Group in your PC-FAX Address Book (Windows
® )
Delete a Member or Group in your PC-FAX Address Book (Windows ® )
1. Do one of the following:
• Windows ® 7
Click (Start) > All Programs > Brother > Brother Utilities .
Click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Address Book (Send) .
• Windows ® 8 and Windows ® 10
Launch ( Brother Utilities ), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Address Book (Send) .
The Address Book dialog box appears.
2. Select the member or group you want to delete.
3. Click ( Delete ).
4. When the confirmation dialog box appears, click OK .
Related Information
•
Configure your PC-Fax Address Book (Windows ® )
288
PC-FAX Overview (Windows ® ) >
Fax Address Book (Windows ® ) > Export your PC-FAX Address Book (Windows
® )
Export your PC-FAX Address Book (Windows ® )
You can export the Address Book as an ASCII text file (*.csv), a vCard (an electronic business card), or Remote
Setup Dial Data and save it on your computer.
• You cannot export the group settings when you export the Address Book data.
1. Do one of the following:
• Windows ® 7
Click (Start) > All Programs > Brother > Brother Utilities .
Click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Address Book (Send) .
• Windows ® 8 and Windows ® 10
Launch ( Brother Utilities ), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Address Book (Send) .
The Address Book dialog box appears.
2. Click the File menu, and then select Export .
3. Select one of the following:
• Text
The Select Items dialog box appears. Go to step 4.
• vCard
You must select the member you want to export from your address book before selecting this option.
Browse to the folder where you want to save the vCard, type the vCard name in the File name field, and then click Save .
• Remote Setup Dial Data
Browse to the folder where you want to save the data, type the file name in the File name field, and then click Save .
4. In the Available Items field, select the data you want to export, and then click Add >> .
289
Select and add the items in the order you want them listed.
5. If you are exporting to an ASCII file, under the Divide Character section, select the Tab or Comma option to separate the data fields.
6. Click OK .
7. Browse to the folder on your computer where you want to save the data, type the file name, and then click
Save .
Related Information
•
Configure your PC-Fax Address Book (Windows ® )
290
PC-FAX Overview (Windows ® ) >
Fax Address Book (Windows ® ) > Import Information to your PC-FAX Address Book (Windows
® )
Import Information to your PC-FAX Address Book (Windows ® )
You can import ASCII text files (*.csv), vCards (electronic business cards), or Remote Setup Dial Data into your
Address Book.
1. Do one of the following:
• Windows ® 7
Click (Start) > All Programs > Brother > Brother Utilities .
Click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Address Book (Send) .
• Windows ® 8 and Windows ® 10
Launch ( Brother Utilities ), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Address Book (Send) .
The Address Book dialog box appears.
2. Click the File menu, and then select Import .
3. Select one of the following:
• Text
The Select Items dialog box appears. Go to step 4.
• vCard
Go to step 7.
• Remote Setup Dial Data
Go to step 7.
4. In the Available Items field, select the data you want to import, and then click Add >> .
You must select and add fields from the Available Items list in the same order they are listed in the import text file.
5. If you are importing an ASCII file, under the Divide Character section, select the Tab or Comma option to separate the data fields.
291
6. Click OK .
7. Browse to the folder where you want to import the data, type the file name, and then click Open .
Related Information
•
Configure your PC-Fax Address Book (Windows ® )
292
> PC-FAX for Windows ® > Send a Fax Using PC-FAX (Windows
® )
Send a Fax Using PC-FAX (Windows ® )
PC-FAX supports only black and white faxes. A black and white fax will be sent even if the original data is color and the receiving fax machine supports color faxes.
1. Create a file in any application on your computer.
2. Select the print command in your application.
3. Select Brother PC-FAX as your printer, and then complete your print operation.
The Brother PC-FAX dialog box appears.
4. Type a fax number using one of the following methods:
• Click the numbers on the dial pad to type the number, and then click Add Send Address .
If you select the Dial Restriction check box, a confirmation dialog box will appear for you to re-type the fax number using the keyboard. This feature helps to prevent transmissions to the wrong destination.
• Click the Address Book button, and then select a member or group from the Address Book.
If you make a mistake, click All Clear to delete all entries.
5. To include a cover page, select the Add Cover Page check box. You can also click to create or edit a cover page.
6. Click Start to send the fax.
• To cancel the fax, click Cancel .
• To redial a number, click Redial to show the last five fax numbers, select a number, and then click Start .
Related Information
•
293
> PC-FAX for Windows ® > Receive Faxes on Your Computer (Windows
® )
Receive Faxes on Your Computer (Windows ® )
Use Brother's PC-FAX software to receive faxes on your computer, screen them and print only those faxes you want.
•
Receive Faxes Using PC-FAX Receive (Windows ® )
294
Receive Faxes on Your Computer (Windows ® )
> Receive Faxes Using PC-FAX Receive (Windows ® )
Receive Faxes Using PC-FAX Receive (Windows ® )
Brother's PC-FAX Receive software lets you view and store faxes on your computer. It is automatically installed when you install the Brother software and drivers and works on locally- or network-connected machines.
• PC-FAX Receive supports only black and white faxes. When you receive a color fax, your machine prints the color fax at your machine but does not send the fax to your computer.
When you turn off your computer, your machine will continue to receive and store faxes in your Brother machine's memory. The machine's LCD will display the number of stored faxes received. When you start this application, the software will transfer all received faxes to your computer at once. You can enable the Backup
Print option if you want the machine to print a copy of the fax before the fax is sent to your computer, or before the computer is switched off. You can configure the Backup Print settings from your Brother machine.
Related Information
•
Receive Faxes on Your Computer (Windows ® )
•
Run Brother's PC-FAX Receive on Your Computer (Windows ® )
•
View Received PC-FAX Messages (Windows ® )
•
Use PC-Fax Receive to Transfer Received Faxes to Your Computer (Windows ® only)
295
Receive Faxes on Your Computer (Windows ® )
>
Receive Faxes Using PC-FAX Receive (Windows ® )
> Run Brother's PC-FAX Receive on Your Computer
(Windows ® )
Run Brother's PC-FAX Receive on Your Computer (Windows ® )
We recommend selecting the Start PC-FAX Receive on computer startup check box so that the software runs automatically and can transfer any faxes upon computer startup.
1. Do one of the following:
• Windows ® 7
Click (Start) > All Programs > Brother > Brother Utilities .
Click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Receive .
• Windows ® 8 and Windows ® 10
Launch ( Brother Utilities ), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Receive .
2. Confirm the message and click Yes .
The PC-FAX Receive window appears. The ( PC-FAX Receive ) icon also appears in your computer task tray.
Related Information
•
Receive Faxes Using PC-FAX Receive (Windows ® )
•
Set Up Your Computer for PC-FAX Receiving (Windows ® )
•
Add Your Brother Machine to PC-FAX Receiving (Windows ® )
296
Receive Faxes on Your Computer (Windows ® )
>
Receive Faxes Using PC-FAX Receive (Windows ® )
> Run Brother's PC-FAX Receive on Your Computer
> Set Up Your Computer for PC-FAX Receiving (Windows ® )
Set Up Your Computer for PC-FAX Receiving (Windows ® )
1. Double-click the ( PC-FAX Receive ) icon in your computer task tray.
The PC-FAX Receive window appears.
2. Click Settings .
3. Configure these options as needed:
Preferences
Configure to start PC-FAX Receive automatically when you start Windows ® .
Save
Configure the path to save PC-FAX files and select the received document format.
Upload to
Configure the path to the SharePoint
(available only for Administrators).
® server and select the option to upload automatically or manually
Device
Select the Brother machine that you want to receive PC-FAX.
Lock (available only for Administrators)
Restrict users who do not have administrator privileges from configuring the settings options shown above.
4. Click OK .
Related Information
•
Run Brother's PC-FAX Receive on Your Computer (Windows ® )
297
Receive Faxes on Your Computer (Windows ® )
>
Receive Faxes Using PC-FAX Receive (Windows ® )
> Run Brother's PC-FAX Receive on Your Computer
> Add Your Brother Machine to PC-FAX Receiving (Windows ® )
Add Your Brother Machine to PC-FAX Receiving (Windows ® )
• If you installed the machine following the instructions for a network user, then the machine should already be configured for your network.
1. Double-click the ( PC-FAX Receive ) icon in your computer task tray.
The PC-FAX Receive window appears.
2. Click Settings .
3. Click Device > Add .
4. Select the appropriate connection method.
Select your machine from the automatic search results below.
Connected Brother machines will be displayed. Select a device from the list. Click OK .
Specify your machine by IP address
Type the machine's IP address in the IP Address field, and then click OK .
5. To change the computer name that will appear on the machine's LCD, type the new name in the Enter your
PC display name (Max 15 Characters) field.
6. Click OK .
Related Information
•
Run Brother's PC-FAX Receive on Your Computer (Windows ® )
298
Receive Faxes on Your Computer (Windows ® )
>
Receive Faxes Using PC-FAX Receive (Windows ® )
> View Received PC-FAX Messages (Windows ® )
View Received PC-FAX Messages (Windows ® )
Receiving Status
Icon Indicated Status
Standby mode
No unread messages
Receiving messages
Messages received
Unread messages
1. Double-click the ( PC-FAX Receive ) icon in your computer task tray.
The PC-FAX Receive window appears.
2. Click any faxes in the list to view them.
3. When finished, click in the right top corner of the window to close it.
Even after closing the window, PC-FAX Receive is active and the ( PC-FAX Receive ) icon will remain in your computer task tray. To close PC-FAX Receive, click the icon in the computer task tray and click
Close .
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Related Information
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Receive Faxes Using PC-FAX Receive (Windows ® )
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> PC-FAX for Mac
PC-FAX for Mac
Use Brother's PC-FAX software to send faxes directly from your Mac without printing them. This feature helps reduce your paper consumption and save time.
•
Send Faxes from Your Application (Mac)
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> Send Faxes from Your Application (Mac)
Send Faxes from Your Application (Mac)
PC-FAX supports only black and white faxes. A black and white fax will be sent even if the original data is color and the receiving fax machine supports color faxes.
1. Create a document in a Mac application.
2. From an application, such as Apple TextEdit, click the File menu, and then select Print .
3. Click the application pop-up menu, and then select the Send Fax option.
4. Click the Output pop-up menu, and then select the Facsimile option.
5. Type a fax number in the Input Fax Number field, and then click Add .
The fax number is displayed in the Destination Fax Numbers field.
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To send a fax to more than one number, click the Add button after entering the first fax number and type the next fax number. The destination fax numbers will be listed in the Destination Fax Numbers field.
6. Click Print to send the fax.
Related Information
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PhotoCapture Center
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Print Photos Directly from Media
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Copy Photos from Media to a Computer
•
Print Photos from ControlCenter4 (Windows ® )
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Home > PhotoCapture Center > Print Photos Directly from Media
Print Photos Directly from Media
When your machine is not connected to your computer, you can print photos directly from digital camera media or a USB Flash memory drive, scan documents and save them directly to a memory card or USB flash drive.
When your machine is connected to a computer, you can use your computer to access a memory card or USB flash drive inserted in the front of the machine.
•
•
Important Information about Photo Printing
•
Print Photos from Media on the Brother Machine
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Print Photos Directly from Media > Compatible Media
Compatible Media
Your Brother machine has media drives (slots) for use with common data storage and digital camera media.
IMPORTANT
The USB direct interface supports only USB flash drives and digital cameras that use the USB mass storage standard. Other USB devices are not supported.
Compatible Media
USB flash drive
SD Memory Card
SDHC Memory Card
SDXC Memory Card
MultiMediaCard
MultiMediaCard plus miniSD (Adapter required) miniSDHC (Adapter required) microSD (Adapter required) microSDHC (Adapter required)
MultiMediaCard mobile (Adapter required)
Related Information
•
Save Scanned Data to a Memory Card or USB Flash Drive
•
Print Photos Directly from Media
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Print Photos Directly from Media > Important Information about Photo
Printing
Important Information about Photo Printing
USB flash drive support is available only for certain models.
Your machine is designed to be compatible with modern digital camera image files, memory cards and USB flash drives. Read the points below to avoid errors:
• The image file extension must be .JPG (other image file extensions like .JPEG, .TIF, .GIF and so on will not be recognized).
• Direct photo printing must be performed separately from photo printing operations using the computer.
(Simultaneous operation is not available.)
• The machine can read up to 999 files
1 on a memory card or USB flash drive.
Be aware of the following:
• When printing an index or image, the machine will print all the valid images, even if one or more images have been corrupted. Corrupted images will not be printed.
• (Memory card users)
Your machine is designed to read memory cards that have been formatted by a digital camera.
When a digital camera formats a memory card, it creates a special folder into which it copies image data. If you must use your computer to modify the image data stored on a memory card, we recommend that you do not modify the folder structure created by the digital camera. When saving new or modified image files to the memory card, we also recommend you use the same folder your digital camera uses. If the data is not saved to the same folder, the machine may not be able to read the file or print the image.
• (USB flash drive users)
Your machine supports USB flash drives that have been formatted by Windows ® .
Related Information
•
Print Photos Directly from Media
1
The folder inside memory cards or USB flash drives is also counted.
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Print Photos Directly from Media > Print Photos from Media on the Brother
Machine
Print Photos from Media on the Brother Machine
•
Preview and Print Photos from Media
•
Print a Photo Index Sheet (Thumbnails) from Media
•
•
•
Print Photos with Auto Cropping
•
Print Borderless Photos from Media
•
Print the Date from Your Photo's Data
•
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Print Photos Directly from Media >
Print Photos from Media on the Brother
> Preview and Print Photos from Media
Preview and Print Photos from Media
Preview your photos on the LCD before you print them.
• If your photos are large files, there may be a delay before each photo is displayed.
1. Put the memory card or USB flash drive in the correct slot.
2. Press [Photo] > [Select Files] .
3. Press d or c to display the photo you want to print, and then press it.
To print all photos, press [Print All] , and then press [Yes] to confirm.
4. Enter the number of copies in one of the following ways:
• Press [-] or [+] on the touchscreen.
• Press to display the keyboard on the touchscreen, and then enter the number of copies using the touchscreen keyboard. Press [OK] .
5. Press [OK] .
6. Repeat the last three steps until you have selected all the photos you want to print.
7. Press [OK] .
8. Read and confirm the displayed list of options.
9. To change the print settings, press [Print Settings] .
When finished, press [OK] .
10. Press [Start] .
Related Information
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Print Photos from Media on the Brother Machine
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Print Photos Directly from Media >
Print Photos from Media on the Brother
> Print a Photo Index Sheet (Thumbnails) from Media
Print a Photo Index Sheet (Thumbnails) from Media
Print a photo Index Sheet to see small preview versions of all pictures on your memory card or USB flash drive.
• The machine assigns numbers for images (such as No.1, No.2, No.3, and so on).
The machine does not recognize any other numbers or file names that your digital camera or computer has used to identify the pictures.
• Only file names that are 20 characters or less will be printed correctly on the index sheet.
• File names cannot be printed correctly if they contain non-alphanumeric characters, but nonalphanumeric characters do not affect photo print settings.
1. Put the memory card or USB flash drive in the correct slot.
2. Press [Photo] > [Index Print] > [Print Index Sheet] .
3. If you want to change the print settings, press [Print Settings] .
When finished, press [OK] .
Option Description
Paper Type Select the paper type.
Paper Size Select the paper size.
4. Press [Start] .
Related Information
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Print Photos from Media on the Brother Machine
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310
Print Photos Directly from Media >
Print Photos from Media on the Brother
> Print Photos by Image Number
Print Photos by Image Number
Before you can print an individual image, you must print the photo Index Sheet (thumbnails) to know the image number.
1. Put the memory card or USB flash drive in the correct slot.
2. Press [Photo] > [Index Print] > [Print Photos] .
3. Enter the image numbers you want to print using the touchscreen. After you have selected the image numbers, press [OK] .
• Enter multiple numbers at one time using a comma or a hyphen. For example, enter 1, 3, 6 to print images No.1, No.3 and No.6. Print a range of images using a hyphen. For example, enter 1-5 to print images No.1 to No.5.
• Enter up to 12 characters (including commas and hyphens) for the image numbers you want to print.
4. Enter the number of copies in one of the following ways:
• Press [-] or [+] on the touchscreen.
• Press to display the keyboard on the touchscreen, and then enter the number of copies using the touchscreen keyboard. Press [OK] .
5. To change the print settings, press [Print Settings] .
When finished, press [OK] .
6. Press [Start] .
Related Information
•
Print Photos from Media on the Brother Machine
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Print a Photo Index Sheet (Thumbnails) from Media
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Print Photos Directly from Media >
Print Photos from Media on the Brother
> Print ID Photos
Print ID Photos
Select a photo stored in a memory card or USB flash drive and print ID photos for your resume, passport and so on. You can print four ID photos on one sheet of paper, and crop large images to preset sizes.
Only one photo will be printed when you select the [2x2inch] or [50x70mm (2x2.75in)] option in the ID
Photo Size setting, and the [4"x6"] option in the Paper Size setting.
1. Put the memory card or USB flash drive in the correct slot.
2. Press [Photo] > [ID Photo Print] .
3. Press d or c to display the photo you want, and then press it.
4. Press a or b to adjust the size of the crop you want, and then press it.
5. Rotate the image if needed by pressing .
6. Press [OK] .
7. To change the print settings, press [Print Settings] .
When finished, press [OK] .
Option Description
Print Quality Select the print resolution for your type of document.
Paper Type Select the paper type.
Paper Size Select the paper size.
8. Press [Start] .
Related Information
•
Print Photos from Media on the Brother Machine
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Print Photos Directly from Media >
Print Photos from Media on the Brother
> Print Photos with Auto Cropping
Print Photos with Auto Cropping
If your photo is too long or too wide to fit the space in your layout, part of the image will be cropped.
• The factory setting is On. To print the whole image, change this setting to Off.
• If you set the [Cropping] setting to Off, set the [Borderless] setting to Off, also.
Cropping: On
Cropping: Off
1. Put the memory card or USB flash drive in the correct slot.
2. Press [Photo] > [Select Files] .
3. Press d or c to display each photo. When the photo you want appears, press it, and then press [OK] .
4. Press [OK] .
5. Press [Print Settings] > [Cropping] .
6. Press [On] (or [Off] ).
7. When finished, press or [OK] .
8. Press [Start] .
Related Information
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Print Photos from Media on the Brother Machine
•
313
Print Photos Directly from Media >
Print Photos from Media on the Brother
> Print Borderless Photos from Media
Print Borderless Photos from Media
This feature expands the printable area to the edges of the paper. Printing time will be slower.
1. Put the memory card or USB flash drive in the correct slot.
2. Press [Photo] > [Select Files] .
3. Press d or c to display each photo. When the photo you want appears, press it, and then press [OK] .
4. Press [OK] .
5. Press [Print Settings] > [Borderless] .
6. Press [On] (or [Off] ).
7. When finished, press or [OK] .
8. Press [Start] .
Related Information
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Print Photos from Media on the Brother Machine
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Print Photos Directly from Media >
Print Photos from Media on the Brother
> Print the Date from Your Photo's Data
Print the Date from Your Photo's Data
Print the date if it is already in your photo’s information. The date will be printed on the lower-right corner. To use this setting, the photo must include the date.
1. Put the memory card or USB flash drive in the correct slot.
2. Press [Photo] > [Select Files] .
3. Press d or c to display each photo. When the photo you want appears, press it, and then press [OK] .
4. Press [OK] .
5. Press [Print Settings] > [Print Date] .
6. Press [On] (or [Off] ).
7. When finished, press or [OK] .
8. Press [Start] .
Related Information
•
Print Photos from Media on the Brother Machine
315
Print Photos Directly from Media >
Print Photos from Media on the Brother
> Print Settings for Photos
Print Settings for Photos
Press the [Print Settings] option to display the settings shown in the table.
Option
Print Quality
Paper Type
Paper Size
Print Layout
Brightness
Contrast
Cropping
Borderless
Print Date
Set New Default
Factory Reset
Description
Select the print resolution for your type of document.
When you select the Inkjet Paper option in the Paper Type setting, you can select only Fine .
Select the paper type.
Select the paper size.
Select the print layout.
Adjust the brightness.
Adjust the contrast.
Increasing the contrast will make an image look sharper and more vivid.
Crop the image around the margin to fit the paper size or print size.
Turn this feature off when you want to print whole images or prevent unwanted cropping.
Expand the printable area to fit the edges of the paper.
Print the date on your photo.
Save the print settings you use most often by setting them as the defaults.
Restore any changed print settings back to the factory settings.
Related Information
•
Print Photos from Media on the Brother Machine
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Preview and Print Photos from Media
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Home > PhotoCapture Center > Copy Photos from Media to a Computer
Copy Photos from Media to a Computer
If you would like to copy photos stored in a memory card or USB flash drive to a folder on your computer, follow the steps for your connection type and Operating System.
•
•
Copy Photos from Media Over a Local Connection
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Copy Photos from Media to a Computer
> Before Copying Photos
Before Copying Photos
IMPORTANT
DO NOT start your computer with a memory card or USB flash drive in the media drive of the machine. You could lose your data or damage the media.
• The machine will read only the media that was put in first.
• While the machine is printing photos from the media, your computer cannot access the photo printing for any other operation.
Related Information
•
Copy Photos from Media to a Computer
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Copy Photos from Media to a Computer
> Copy Photos from Media Over a
Local Connection
Copy Photos from Media Over a Local Connection
You can copy photos from media to your computer when it is locally connected (via USB) to your machine.
1. Insert a memory card or USB flash drive into your machine.
2. Do one of the following:
• ( Windows ® )
In Windows ® Explorer, double-click the Removable Disk icon.
• (Mac)
Double-click the removable disk icon.
If you create a name for the volume label of the media, this name appears.
The files and folders on the media appear on your computer screen.
3. You can edit a file and save it to another drive on your computer.
4. Quit all applications that are running stored data on the media.
5. Do one of the following:
• ( Windows ® )
In Windows ® Explorer, right-click the removable disk icon and select Eject .
• (Mac)
Drag the removable disk icon into the Trash icon.
6. Wait until your Brother machine has stopped accessing the media before removing the media.
IMPORTANT
DO NOT remove the media while your Brother machine is accessing the media. Otherwise, the media, or data stored on the media could be damaged.
If you remove the media while your Brother machine is accessing the media, you must restart your computer before inserting the same media into the machine. If you do not restart your computer, the data on your media could be destroyed.
Related Information
•
Copy Photos from Media to a Computer
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Home > PhotoCapture Center > Print Photos from ControlCenter4 (Windows
® )
Print Photos from ControlCenter4 (Windows ® )
You can print and edit photos using various ControlCenter features.
1. Make sure you have loaded the correct media in the paper tray.
IMPORTANT
• For best results, use Brother paper.
• When you print on Brother photo paper, load one extra sheet of the same photo paper in the paper tray.
2. Click the ( ControlCenter4 ) icon in the task tray, and then click Open .
3. Do one of the following:
• If you are using Advanced Mode , click the Photo tab, and then click the Photo Print button.
• If you are using Home Mode , click the Photo tab.
4. Select the folder that contains the image you want to print.
Option
My CC4 Folder
Desktop
Description
The My CC4 Folder button lets you open the ControlCenter4 folder located in the My Pictures folder on your computer.
The Desktop button lets you open the folder tree from your desktop to select images you want to print.
5. Select images you want to print by selecting the check box under the thumbnail in the image viewer.
Option
Select All
Description
Selects all thumbnails in the current view.
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Option Description
Deselect All Deselects all thumbnails in the current view.
6. Specify the number of copies you want to print (1-99) by clicking .
7. To trim the photo before printing, click Edit .
8. Click Print .
The print settings window appears.
9. Configure the settings for the Paper Size , Media Type , and Layout options.
10. Click the Properties button to configure the Print Quality , Color / Grayscale and Color Mode options, if needed. To print the image's timestamp in the lower-right corner of the image, select the Print Date check box.
11. To change other printer settings, click the Print Options...
button. (For Advanced Mode only)
12. Click OK .
13. Click the Preview button to view the image on screen before printing.
14. Click the Start Printing button.
Related Information
•
•
Edit Photos Using ControlCenter4 (Windows ® )
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Print Photos from ControlCenter4 (Windows ® ) > Edit Photos Using
ControlCenter4 (Windows ® )
Edit Photos Using ControlCenter4 (Windows ® )
3
4
5
1. This area shows which images are currently selected, and how many copies of each image will be printed.
2. These buttons allow you to control how you view the selected image.
Buttons
( Compare )
Description
Compare the edited image with the original.
( Undo )
( Restart )
( Fit to Window )
( Zoom In / Zoom Out )
Cancel the last edit applied to the selected image.
Cancel all the edits applied to the selected image. The edited image reverts to its original state.
Set the zoom level so that the image fits the window.
Enlarge or reduce the selected image.
( Rotate Counterclockwise / Rotate
Clockwise )
(Previous/Next)
Rotate the image by 90 degrees, clockwise or counterclockwise.
Display the previous or next image.
3.
Trimming
This feature allows you to remove unwanted areas from your photos.
4.
Image Correction
Auto Correction
Select this option to apply a range of automatic corrections that can enhance an image.
Red-Eye Removal
Select this option to correct red eye in photo images, which is sometimes caused by a camera's flash.
Monochrome
Select this option to remove color information from the image.
Sepia
Select this option to remove color information from the image and add a sepia tone.
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5.
Image Enhancement
Nature Scene
Select this option to enhance natural colors, such as green and blue.
Night Scene
Select this option to optimize the image adjustments for a night scene photo.
Soft Light
Select this option to soften bright edges.
Related Information
•
Print Photos from ControlCenter4 (Windows ® )
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Network
•
Configure Network Details Using the Control Panel
•
Supported Basic Network Features
•
Network Management Software and Utilities
•
Additional Methods of Configuring Your Brother Machine for a Wireless Network
•
•
Technical Information for Advanced Users
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Home > Network > Configure Network Details Using the Control Panel
Configure Network Details Using the Control Panel
To configure the machine to your network, use the control panel's [Network] menu selections.
• For information about the network settings you can configure using the control panel, see Related
Information : Settings Tables .
• You can also use management utilities, such as BRAdmin Light (Windows ® ), BRAdmin Professional
(Windows ® ) and Web Based Management, to configure and change your Brother machine's network settings.
See Related Information : Learn about Network Management Software and Utilities.
1. Press [Settings] > [All Settings] > [Network] .
2. Press a or b to display the network option, and then press it. Repeat this step until you access the menu you want to configure, and then follow the touchscreen LCD instructions.
Related Information
•
•
Settings Tables (2.7" Touchscreen models)
•
Learn about Network Management Software and Utilities
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Home > Network > Supported Basic Network Features
Supported Basic Network Features
The print server supports various features depending on the operating system. Use this table to see which network features and connections are supported by each operating system.
Operating Systems
Printing
Scanning
PC Fax Send (Available only for certain models)
PC Fax Receive (Available only for certain models)
BRAdmin Light
Remote Setup (Available only for certain models)
Status Monitor
Driver Deployment Wizard
Windows ® 7
Windows ® 8
Windows ® 10
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Windows Server ®
2008/2012/2012 R2/2016
Yes
Yes
Yes
Yes
Yes macOS
Yes
Yes
Yes
Yes
Yes
Related Information
•
1
2
3
BRAdmin Light is available as a download from your model's page at support.brother.com
.
BRAdmin Professional is available as a download from your model's page at support.brother.com
.
The default login password to manage machine settings is initpass . We recommend you change it to protect your machine from unauthorized access.
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Home > Network > Network Management Software and Utilities
Network Management Software and Utilities
Configure and change your Brother machine's network settings using a management utility.
•
Learn about Network Management Software and Utilities
•
Change Machine Settings from Your Computer
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Network Management Software and Utilities
> Learn about Network Management
Software and Utilities
Learn about Network Management Software and Utilities
Web Based Management
Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper
Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS). Type your machine's IP address into your web browser to access and change your print server settings.
BRAdmin Light (Windows ® )
BRAdmin Light is a utility for the initial setup of Brother network-connected devices. This utility can search for
Brother products on your network, view the status and configure the basic network settings, such as IP address.
Go to your model's Downloads page on the Brother Solutions Center at support.brother.com
to download
BRAdmin Light.
• If using Windows ® Firewall, or the firewall function of an anti-spyware or antivirus application, temporarily disable them. When you are sure you can print, configure the software settings following the instructions.
BRAdmin Professional (Windows ® )
BRAdmin Professional is a utility for more advanced management of network-connected Brother devices. This utility can search for Brother products on your network and view the device status from an easy-to-read
Windows ® Explorer-style screen that changes color to identify the status of each device. You can configure network and device settings, and update device firmware from a Windows ® computer on your LAN. BRAdmin
Professional can also log activity of Brother devices on your network and export the log data.
• Go to your model's Downloads page on the Brother Solutions Center at support.brother.com
to download the latest version of Brother's BRAdmin Professional utility.
• Node name: The node name appears in the current BRAdmin Professional window. The default node name is "BRNxxxxxxxxxxxx" for a wired network or "BRWxxxxxxxxxxxx" for a wireless network (where
"xxxxxxxxxxxx" is your machine's MAC Address / Ethernet address).
• If using Windows ® Firewall, or the firewall function of an anti-spyware or antivirus application, temporarily disable them. When you are sure you can print, configure the software settings following the instructions.
Remote Setup (Windows ® and Mac)
Remote Setup is a program for configuring many machine and network settings from either a Windows ® or a
Mac application. When you start this application, the settings on your machine are automatically downloaded to your computer and displayed on your computer screen. If you change the settings, you can upload them directly to the machine.
Windows ®
This utility can be used with either a USB or a network connection.
Mac
• Go to your model's Downloads page on the Brother Solutions Center at support.brother.com
to download the Remote Setup.
• This utility can be used with a USB connection.
Related Information
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Network Management Software and Utilities
•
Change Machine Settings Using Web Based Management
328
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network
Additional Methods of Configuring Your Brother Machine for a Wireless
Network
To connect your machine to your wireless network, we recommend using the Brother installation disc.
•
Before Configuring Your Brother Machine for a Wireless Network
•
Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi
•
Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected
•
Configure Your Machine for a Wireless Network When the SSID is Not Broadcast
•
Configure Your Machine for an Enterprise Wireless Network
•
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Additional Methods of Configuring Your Brother Machine for a Wireless
Network > Before Configuring Your Brother Machine for a Wireless Network
Before Configuring Your Brother Machine for a Wireless Network
Before attempting to configure a wireless network, confirm the following:
• If you are using an enterprise wireless network, you must know the User ID and Password.
• To achieve optimum results with normal everyday document printing, place the Brother machine as close to the wireless LAN access point/router as possible with minimal obstructions. Large objects and walls between the two devices and interference from other electronic devices can affect the data transfer speed of your documents.
Due to these factors, wireless may not be the best method of connection for all types of documents and applications. If you are printing large files, such as multi-page documents with mixed text and large graphics, you may want to consider selecting wired Ethernet for faster data transfer (supported models only), or USB for the fastest throughput speed.
• Although the Brother machine can be used in both a wired and wireless network (supported models only), only one connection method can be used at a time. However, a wireless network connection and Wi-Fi Direct connection, or a wired network connection (supported models only) and Wi-Fi Direct connection can be used at the same time.
If you do not know the security information (for example, Network Name (SSID) and Network Key), consult the router manufacturer, your system administrator, or your Internet provider.
Related Information
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Additional Methods of Configuring Your Brother Machine for a Wireless Network
330
Additional Methods of Configuring Your Brother Machine for a Wireless
Network > Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected
Setup ™ (WPS)
Configure Your Machine for a Wireless Network Using the One Push
Method of Wi-Fi Protected Setup ™ (WPS)
If your wireless access point/router supports WPS (Push Button Configuration), you can use WPS from your machine's control panel menu to configure your wireless network settings.
Routers or access points that support WPS are marked with this symbol:
1. Press [Settings] > [All Settings] > [Network] > [WLAN] > [WPS] .
2. When [Enable WLAN?] appears, press [Yes] .
The wireless setup wizard starts. To cancel, press [No] .
3. When the touchscreen instructs you to start WPS, press the WPS button on your wireless access point/ router. Then press [OK] on your machine. Your machine automatically tries to connect to your wireless network.
If your wireless device is connected successfully, the LCD displays [Connected] .
You have completed the wireless network setup. To install the Full Driver & Software Package necessary for operating your machine, insert the Brother installation disc into your computer, or go to your model's Downloads page on the Brother Solutions Center at support.brother.com
.
Related Information
•
Additional Methods of Configuring Your Brother Machine for a Wireless Network
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Additional Methods of Configuring Your Brother Machine for a Wireless
™
(WPS)
Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup ™ (WPS)
If your wireless LAN access point/router supports WPS, you can use the Personal Identification Number (PIN)
Method to configure your wireless network settings.
The PIN Method is one of the connection methods developed by the Wi-Fi Alliance ® . By submitting a PIN created by an Enrollee (your machine) to the Registrar (a device that manages the wireless LAN), you can set up the wireless network and security settings. For more information on how to access WPS mode, see the instructions provided with your wireless access point/router.
Type A
Connection when the wireless LAN access point/router (1) doubles as the Registrar.
1
Type B
Connection when another device (2), such as a computer, is used as the Registrar.
1
2
Routers or access points that support WPS are marked with this symbol:
1. Press [Settings] > [All Settings] > [Network] > [WLAN] > [WPS w/ PIN Code] .
2. When [Enable WLAN?] appears, press [Yes] .
The wireless setup wizard starts. To cancel, press [No] .
3. The LCD displays an eight-digit PIN and the machine starts searching for a wireless LAN access point/router.
4. Using a computer connected to the network, in your browser's address bar, type the IP address of the device you are using as the Registrar. (For example: http://192.168.1.2)
5. Go to the WPS settings page and type the PIN, and then follow the on-screen instructions.
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• The Registrar is usually the wireless LAN access point/router.
• The settings page will differ depending on the brand of wireless LAN access point/router. For more information, see the instructions supplied with your wireless LAN access point/router.
If you are using a Windows ® 7, Windows ® 8, or Windows ® 10 computer as a Registrar, complete the following steps:
6. Do one of the following:
• Windows ® 7
Click (Start) > Devices and Printers > Add a device .
• Windows ® 8
Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings >
Control Panel > Hardware and Sound > Devices and Printers > Add a device .
• Windows ® 10
Click > Windows System > Control Panel . In the Hardware and Sound group, click Add a device .
• To use a Windows ® 7, Windows ® 8, or Windows ® 10 computer as a Registrar, you must register it to your network in advance. For more information, see the instructions supplied with your wireless LAN access point/router.
• If you use Windows ® 7, Windows ® 8, or Windows ® 10 as a Registrar, you can install the printer driver after the wireless configuration by following the on-screen instructions. To install the Full Driver &
Software Package necessary for operating your machine, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com
.
7. Select your machine and click Next .
8. Type the PIN displayed on the machine's LCD, and then click Next .
9. (Windows ® 7) Select your network, and then click Next .
10. Click Close .
Related Information
•
Additional Methods of Configuring Your Brother Machine for a Wireless Network
333
Additional Methods of Configuring Your Brother Machine for a Wireless
Network > Configure Your Machine for a Wireless Network When the SSID is Not Broadcast
Configure Your Machine for a Wireless Network When the SSID is Not
Broadcast
Before configuring your machine, we recommend writing down your wireless network settings. You will need this information before you continue with the configuration.
1. Check and write down the current wireless network settings.
Network Name (SSID)
Communication Mode
Infrastructure
Authentication Method
Open System
Shared Key
WPA/WPA2-PSK
Encryption Mode
NONE
WEP
WEP
AES
TKIP
Network Key
-
For example:
Network Name (SSID)
HELLO
Communication Mode
Infrastructure
Authentication Method
WPA2-PSK
Encryption Mode
AES
Network Key
12345678
If your router uses WEP encryption, enter the key used as the first WEP key. Your Brother machine supports the use of the first WEP key only.
2. Press [Settings] > [All Settings] > [Network] > [WLAN] > [Setup Wizard] .
3. When [Enable WLAN?] appears, press [Yes] .
The wireless setup wizard starts. To cancel, press [No] .
4. The machine searches for your network and displays a list of available SSIDs. Press a or b to display the
[<New SSID>] option, and then press it.
5. Press [OK] .
6. Enter the SSID name, and then press [OK] .
For more information about how to enter text, see the Appendix .
7. Press [Infrastructure] .
8. Select the Authentication Method, and then press it.
9. Do one of the following:
• If you selected the [Open System] option, press either [None] or [WEP] .
If you selected the [WEP] option for Encryption type, enter the WEP key, and then press [OK] .
• If you selected the [Shared Key] option, enter the WEP key, and then press [OK] .
• If you selected the [WPA/WPA2-PSK] option, press either [TKIP+AES] or [AES] .
Enter the WPA key, and then press [OK] .
334
• For more information about how to enter text, see the Appendix .
• Your Brother machine supports the use of the first WEP key only.
10. The machine attempts to connect to the wireless device you have selected.
If your wireless device is connected successfully, the LCD displays [Connected] .
You have completed the wireless network setup. To install the Full Driver & Software Package necessary for operating your machine, insert the Brother installation disc into your computer, or go to your model's Downloads page on the Brother Solutions Center at support.brother.com
.
Related Information
•
Additional Methods of Configuring Your Brother Machine for a Wireless Network
•
I Cannot Complete the Wireless Network Setup Configuration
335
Additional Methods of Configuring Your Brother Machine for a Wireless
Network > Configure Your Machine for an Enterprise Wireless Network
Configure Your Machine for an Enterprise Wireless Network
Before configuring your machine, we recommend writing down your wireless network settings. You will need this information before you continue with the configuration.
1. Check and record the current wireless network settings.
Network Name (SSID)
User ID Password Communication
Mode
Infrastructure
For example:
Network Name (SSID)
HELLO
Authentication
Method
LEAP
EAP-FAST/NONE
EAP-FAST/MS-
CHAPv2
Encryption Mode
EAP-FAST/GTC AES
TKIP
PEAP/MS-CHAPv2 AES
PEAP/GTC
TKIP
AES
CKIP
AES
TKIP
AES
TKIP
EAP-TTLS/CHAP
EAP-TTLS/MS-
CHAP
EAP-TTLS/MS-
CHAPv2
EAP-TTLS/PAP
EAP-TLS
TKIP
AES
TKIP
AES
TKIP
TKIP
AES
TKIP
AES
TKIP
AES
Communication
Mode
Infrastructure
Authentication
Method
EAP-FAST/MS-
CHAPv2
Encryption Mode
AES
User ID
Brother
-
-
Password
12345678
336
• If you configure your machine using EAP-TLS authentication, you must install the client certificate issued by a CA before you start configuration. Contact your network administrator about the client certificate. If you have installed more than one certificate, we recommend writing down the certificate name you want to use.
• If you verify your machine using the common name of the server certificate, we recommend writing down the common name before you start configuration. Contact your network administrator about the common name of the server certificate.
2. Press [Settings] > [All Settings] > [Network] > [WLAN] > [Setup Wizard] .
3. When [Enable WLAN?] appears, press [Yes] .
The wireless setup wizard starts. To cancel, press [No] .
4. The machine searches for your network and displays a list of available SSIDs. Press a or b to display the
[<New SSID>] option, and then press it.
5. Press [OK] .
6. Enter the SSID name, and then press [OK] .
For more information about how to enter text, see the Appendix .
7. Press [Infrastructure] .
8. Select the Authentication Method, and then press it.
9. Do one of the following:
• If you selected the [LEAP] option, enter the user ID, and then press [OK] . Enter the Password, and then press [OK] .
• If you selected the [EAP-FAST] , [PEAP] or [EAP-TTLS] option, select the Inner Authentication method
[NONE] , [CHAP] , [MS-CHAP] , [MS-CHAPv2] , [GTC] or [PAP] .
Depending on your Authentication method, the Inner Authentication method selections differ.
Select the encryption type [TKIP+AES] or [AES] .
Select the verification method [No Verification] , [CA] or [CA + Server ID] .
If you selected the [CA + Server ID] option, enter the server ID, user ID and password (if required), and then press [OK] for each option.
For other selections, enter the user ID and Password, and then press [OK] for each option.
If you have not imported a CA certificate into your machine, the machine displays [No Verification] .
• If you selected the [EAP-TLS] option, select the encryption type [TKIP+AES] or [AES] .
The machine will display a list of available Client Certificates, and then select the certificate.
Select the verification method [No Verification] , [CA] or [CA + Server ID] .
If you selected the [CA + Server ID] option, enter the server ID and user ID, and then press [OK] for each option.
For other selections, enter the user ID, and then press [OK] .
10. The machine attempts to connect to the wireless device you have selected.
If your wireless device is connected successfully, the LCD displays [Connected] .
You have completed the wireless network setup. To install Full Driver & Software Package necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com
.
Related Information
•
Additional Methods of Configuring Your Brother Machine for a Wireless Network
337
Additional Methods of Configuring Your Brother Machine for a Wireless Network
> Use
Wi-Fi Direct ®
Use Wi-Fi Direct ®
•
Print or Scan from Your Mobile Device Using Wi-Fi Direct
•
Configure Your Wi-Fi Direct Network
•
I Cannot Complete the Wireless Network Setup Configuration
338
Additional Methods of Configuring Your Brother Machine for a Wireless Network
>
> Print or Scan from Your Mobile Device Using Wi-Fi Direct
Print or Scan from Your Mobile Device Using Wi-Fi Direct
Wi-Fi Direct is one of the wireless configuration methods developed by the Wi-Fi Alliance ® . It allows you to configure a secured wireless network between your Brother machine and a mobile device, such as an Android ™ device, Windows ® device, iPhone, iPod touch, or iPad, without using an access point. Wi-Fi Direct supports wireless network configuration using the one-push or PIN Method of Wi-Fi Protected Setup ™ (WPS). You can also configure a wireless network by manually setting a SSID and password. Your Brother machine's Wi-Fi Direct feature supports WPA2 ™ security with AES encryption.
1
1. Mobile device
2. Your Brother machine
2
• Although the Brother machine can be used in both a wired (supported models only) and wireless network, only one connection method can be used at a time. However, a wireless network connection and Wi-Fi Direct connection, or a wired network connection and Wi-Fi Direct connection can be used at the same time.
• The Wi-Fi Direct supported device can become a Group Owner (G/O). When configuring the Wi-Fi
Direct network, the Group Owner (G/O) serves as an access point.
Related Information
•
339
Additional Methods of Configuring Your Brother Machine for a Wireless Network
>
> Configure Your Wi-Fi Direct Network
Configure Your Wi-Fi Direct Network
Configure your Wi-Fi Direct network settings from your machine's control panel.
•
Wi-Fi Direct Network Configuration Overview
•
Configure Your Wi-Fi Direct Network Using the One-Push Method
•
Configure Your Wi-Fi Direct Network Using the One-Push Method of Wi-Fi Protected
•
Configure Your Wi-Fi Direct Network Using the PIN Method
•
Configure Your Wi-Fi Direct Network Using the PIN Method of Wi-Fi Protected Setup ™
•
Configure Your Wi-Fi Direct Network Manually
340
Additional Methods of Configuring Your Brother Machine for a Wireless Network
>
> Configure Your Wi-Fi Direct Network
> Wi-Fi Direct Network Configuration Overview
Wi-Fi Direct Network Configuration Overview
The following instructions offer five methods for configuring your Brother machine in a wireless network environment. Select the method you prefer for your environment.
Check your mobile device for configuration.
1. Does your mobile device support Wi-Fi Direct?
Option
Yes
No
Description
Go to Step 2
Go to Step 3
2. Does your mobile device support one-push configuration for Wi-Fi Direct?
Option
Yes
No
Description
See Related Information : Configure Your Wi-Fi Direct Network Using the One-
Push Method
See Related Information : Configure Your Wi-Fi Direct Network Using the PIN
Method
3. Does your mobile device support Wi-Fi Protected Setup ™ (WPS)?
Option
Yes
No
Description
Go to Step 4
See Related Information : Configure Your Wi-Fi Direct Network Manually
4. Does your mobile device support one-push configuration for Wi-Fi Protected Setup ™ (WPS)?
Option
Yes
No
Description
See Related Information : Configure Your Wi-Fi Direct Network Using the One-
Push Method of Wi-Fi Protected Setup ™ (WPS)
See Related Information : Configure Your Wi-Fi Direct Network Using the PIN
Method of Wi-Fi Protected Setup ™ (WPS)
To use Brother iPrint&Scan functionality in a Wi-Fi Direct network configured by one-push configuration using Wi-
Fi Direct or by PIN Method configuration using Wi-Fi Direct, the device you use to configure Wi-Fi Direct must be running Android ™ 4.0 or greater.
Related Information
•
Configure Your Wi-Fi Direct Network
•
Configure Your Wi-Fi Direct Network Using the One-Push Method
•
Configure Your Wi-Fi Direct Network Using the PIN Method
•
Configure Your Wi-Fi Direct Network Manually
•
Configure Your Wi-Fi Direct Network Using the One-Push Method of Wi-Fi Protected Setup ™ (WPS)
•
Configure Your Wi-Fi Direct Network Using the PIN Method of Wi-Fi Protected Setup ™ (WPS)
341
Additional Methods of Configuring Your Brother Machine for a Wireless Network
>
> Configure Your Wi-Fi Direct Network
> Configure Your Wi-Fi Direct Network Using the One-
Push Method
Configure Your Wi-Fi Direct Network Using the One-Push Method
If your mobile device supports Wi-Fi Direct, follow these steps to configure a Wi-Fi Direct network:
When the machine receives the Wi-Fi Direct request from your mobile device, the message [Wi-Fi
Direct connection request received. Press [OK] to connect.] will appear on the LCD.
Press [OK] to connect.
1. Press [Settings] > [All Settings] > [Network] > [Wi-Fi Direct] > [Push Button] .
2. Activate Wi-Fi Direct on your mobile device (see your mobile device's user's guide for instructions) when
[Activate Wi-Fi Direct on other device. Then Press [OK].] appears. Press [OK] on your
Brother machine.
This will start the Wi-Fi Direct setup.
3. Do one of the following:
• When your Brother machine is the Group Owner (G/O), connect your mobile device to the machine directly.
• When your Brother machine is not the Group Owner (G/O), it will display available device names with which to configure a Wi-Fi Direct network. Select the mobile device to which you want to connect. Search for available devices again by pressing [Rescan] .
If your mobile device connects successfully, the machine displays [Connected] . You have completed the Wi-Fi
Direct network setup.
Related Information
•
Configure Your Wi-Fi Direct Network
•
Wi-Fi Direct Network Configuration Overview
342
Additional Methods of Configuring Your Brother Machine for a Wireless Network
>
> Configure Your Wi-Fi Direct Network
> Configure Your Wi-Fi Direct Network Using the One-
Push Method of Wi-Fi Protected Setup ™ (WPS)
Configure Your Wi-Fi Direct Network Using the One-Push Method of Wi-
Fi Protected Setup ™ (WPS)
If your mobile device supports WPS (PBC; Push Button Configuration), follow these steps to configure a Wi-Fi
Direct network:
When the machine receives the Wi-Fi Direct request from your mobile device, the message [Wi-Fi
Direct connection request received. Press [OK] to connect.] will appear on the LCD.
Press [OK] to connect.
1. Press
[On] .
[Settings] > [All Settings] > [Network] > [Wi-Fi Direct] > [Group Owner] >
2. Press [Push Button] .
3. Activate your mobile device's WPS one-push configuration method (see your mobile device's user's guide for instructions). When [Activate Wi-Fi Direct on other device. Then Press [OK].] appears on the machine's LCD, press [OK] on your machine.
This will start the Wi-Fi Direct setup.
If your mobile device connects successfully, the machine displays [Connected] . You have completed the Wi-Fi
Direct network setup.
Related Information
•
Configure Your Wi-Fi Direct Network
•
Wi-Fi Direct Network Configuration Overview
343
Additional Methods of Configuring Your Brother Machine for a Wireless Network
>
> Configure Your Wi-Fi Direct Network
> Configure Your Wi-Fi Direct Network Using the PIN
Method
Configure Your Wi-Fi Direct Network Using the PIN Method
If your mobile device supports the PIN Method of Wi-Fi Direct, follow these steps to configure a Wi-Fi Direct network:
When the machine receives the Wi-Fi Direct request from your mobile device, the message [Wi-Fi
Direct connection request received. Press [OK] to connect.] will appear on the LCD.
Press [OK] to connect.
1. Press [Settings] > [All Settings] > [Network] > [Wi-Fi Direct] > [PIN Code] .
2. Activate Wi-Fi Direct on your mobile device (see your mobile device's user's guide for instructions) when
[Activate Wi-Fi Direct on other device. Then Press [OK].] appears. Press [OK] on your
Brother machine.
This will start the Wi-Fi Direct setup.
3. Do one of the following:
• When your Brother machine is the Group Owner (G/O), it will wait for a connection request from your mobile device. When [PIN Code] appears, enter the PIN displayed on your mobile device in the machine. Press [OK] . Follow the instructions.
If the PIN is displayed on your Brother machine, enter the PIN in your mobile device.
• When your Brother machine is not the Group Owner (G/O), it will display available device names with which to configure a Wi-Fi Direct network. Select the mobile device to which you want to connect. Search for available devices again by pressing [Rescan] .
Do one of the following:
Press [Display PIN Code] to display the PIN on your machine and enter the PIN in your mobile device. Follow the instructions.
Press [Input PIN Code] to enter a PIN shown on your mobile device in the machine, and then press [OK] . Follow the instructions.
If your mobile device does not display a PIN, press on your Brother machine. Go back to step 1 and try again.
If your mobile device connects successfully, the machine displays [Connected] . You have completed the Wi-Fi
Direct network setup.
Related Information
•
Configure Your Wi-Fi Direct Network
•
Wi-Fi Direct Network Configuration Overview
344
Additional Methods of Configuring Your Brother Machine for a Wireless Network
>
> Configure Your Wi-Fi Direct Network
> Configure Your Wi-Fi Direct Network Using the PIN
Method of Wi-Fi Protected Setup ™ (WPS)
Configure Your Wi-Fi Direct Network Using the PIN Method of Wi-Fi
Protected Setup ™ (WPS)
If your mobile device supports the PIN Method of Wi-Fi Protected Setup ™ (WPS), follow these steps to configure a Wi-Fi Direct network:
When the machine receives the Wi-Fi Direct request from your mobile device, the message [Wi-Fi
Direct connection request received. Press [OK] to connect.] will appear on the LCD.
Press [OK] to connect.
1. Press [Settings] > [All Settings] > [Network] > [Wi-Fi Direct] > [Group Owner] >
[On] > [PIN Code] .
2. When [Activate Wi-Fi Direct on other device. Then Press [OK].] is displayed, activate your mobile device's WPS PIN configuration method (see your mobile device's user's guide for instructions), and then press [OK] on your Brother machine.
This will start the Wi-Fi Direct setup.
3. The machine will wait for a connection request from your mobile device. When [PIN Code] appears, enter the PIN displayed on your mobile device in the machine. Press [OK] .
If your mobile device connects successfully, the machine displays [Connected] . You have completed the Wi-Fi
Direct network setup.
Related Information
•
Configure Your Wi-Fi Direct Network
•
Wi-Fi Direct Network Configuration Overview
345
Additional Methods of Configuring Your Brother Machine for a Wireless Network
>
> Configure Your Wi-Fi Direct Network
> Configure Your Wi-Fi Direct Network Manually
Configure Your Wi-Fi Direct Network Manually
If your mobile device does not support Wi-Fi Direct or WPS, you must configure a Wi-Fi Direct network manually.
1. Press [Settings] > [All Settings] > [Network] > [Wi-Fi Direct] > [Manual] .
2. The machine will display the SSID name and Password. Go to your mobile device's wireless network settings screen, select the SSID name, and then enter the password.
If your mobile device connects successfully, the machine displays [Connected] . You have completed the Wi-Fi
Direct network setup.
Related Information
•
Configure Your Wi-Fi Direct Network
•
Wi-Fi Direct Network Configuration Overview
346
Home > Network > Advanced Network Features
Advanced Network Features
•
Print the Network Configuration Report
•
Configure and Operate LDAP Search
•
Synchronize Time with the SNTP Server Using Web Based Management
347
> Print the Network Configuration Report
Print the Network Configuration Report
The Network Configuration Report lists the network configuration, including the network print server settings.
• Node Name: The Node Name appears on the current Network Configuration Report. The default Node
Name is "BRNxxxxxxxxxxxx" for a wired network or "BRWxxxxxxxxxxxx" for a wireless network (where
"xxxxxxxxxxxx" is your machine's MAC Address / Ethernet Address.)
• If the [IP Address] on the Network Configuration Report shows 0.0.0.0, wait for one minute and try printing it again.
• You can find your machine's settings, such as the IP address, subnet mask, node name, and MAC
Address on the report, for example:
IP address: 192.168.0.5
Subnet mask: 255.255.255.0
Node name: BRN000ca0000499
MAC Address: 00-0c-a0-00-04-99
1. Press
[Yes] .
[Settings] > [All Settings] > [Print Reports]
The machine prints the current Network Configuration Report.
> [Network Configuration] >
Related Information
•
•
•
Where Can I Find My Brother Machine's Network Settings?
•
Use the Network Connection Repair Tool (Windows ® )
•
I Want to Check that My Network Devices are Working Correctly
•
Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management
•
Error and Maintenance Messages
348
> Configure and Operate LDAP Search
Configure and Operate LDAP Search
The LDAP feature allows you to search for information, such as fax numbers and email addresses, on your server. When you use the Fax feature, you can use the LDAP search to find fax numbers or email addresses.
• The LDAP feature does not support simplified Chinese, traditional Chinese, or Korean.
• The LDAP feature supports LDAPv3.
• The LDAP feature does not support SSL/TLS.
• You must use Simple Authentication to communicate with your LDAP server.
Related Information
•
•
Change LDAP Configuration Using Web Based Management
•
Perform an LDAP Search Using Your Machine's Control Panel
349
> Configure and Operate LDAP Search
> Change LDAP
Configuration Using Web Based Management
Change LDAP Configuration Using Web Based Management
Use Web Based Management to configure your LDAP settings in a web browser.
1. Start your web browser.
2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
For example: https://192.168.1.2
3. If the machine prompts you for a password, type it, and then click .
4. Click the Network tab.
5. Click the Protocol menu in the left navigation bar.
6. Select the LDAP check box, and then click Submit .
7. Restart your Brother machine to activate the configuration.
8. On your computer, in Web Based Management's Address Book tab, select LDAP in the left navigation bar.
• LDAP Search
• LDAP Server Address
• Port (The default port number is 389.)
• Search Root
• Authentication
• Username
This selection will be available depending on the authentication method used.
• Password
This selection will be available depending on the authentication method used.
If the LDAP server supports Kerberos authentication, we recommend selecting Kerberos for the
Authentication settings. It provides strong authentication between the LDAP server and your machine.
You must configure the SNTP protocol (network time server), or you must set the date, time and time zone correctly on the control panel for Kerberos authentication.
• Kerberos Server Address
This selection will be available depending on the authentication method used.
• Timeout for LDAP
• Attribute of Name (Search Key)
• Attribute of E-mail
• Attribute of Fax Number
9. When finished, click Submit . Make sure the Status field reads OK .
Related Information
•
Configure and Operate LDAP Search
•
Synchronize Time with the SNTP Server Using Web Based Management
350
> Configure and Operate LDAP Search
> Perform an
LDAP Search Using Your Machine's Control Panel
Perform an LDAP Search Using Your Machine's Control Panel
After you configure LDAP settings, you can use the LDAP search feature to find fax numbers to use for:
• Sending a Fax
• The LDAP feature supports LDAPv3.
• The LDAP feature does not support SSL/TLS.
• You may need to use Kerberos Authentication or Simple Authentication to connect to your LDAP server, depending on the security policy set by your network administrator.
• You must configure the SNTP protocol (network time server), or you must set the date, time and time zone correctly on the control panel for Kerberos authentication.
1. Press to search.
2. Enter the initial characters for your search using the LCD.
• You can enter up to 15 characters.
• For more information about how to enter text, see the Appendix .
3. Press [OK] .
The LDAP search result will be shown on the LCD; the search results.
icon appears before the local address book
• If there is no match on the server or the local address book, the LCD will show [Results cannot be found.] for about 60 seconds.
4. Press a or b to display the name you want.
5. Press the name.
To view the details of the name, press [Detail] .
6. If the result includes more than one fax number, the machine will prompt you to select just one. Press
[Apply] , and then [Fax Start] .
Related Information
•
Configure and Operate LDAP Search
•
Synchronize Time with the SNTP Server Using Web Based Management
351
> Synchronize Time with the SNTP Server Using Web
Based Management
Synchronize Time with the SNTP Server Using Web Based Management
The Simple Network Time Protocol (SNTP) is used to synchronize the time used by the machine for authentication with the SNTP time server. (This is not the time displayed on the machine's LCD.) You can automatically or manually synchronize the machine's time with the Coordinated Universal Time (UTC) provided by the SNTP time server.
•
Configure Date and Time Using Web Based Management
•
Configure the SNTP Protocol Using Web Based Management
•
Change LDAP Configuration Using Web Based Management
•
Perform an LDAP Search Using Your Machine's Control Panel
352
> Synchronize Time with the SNTP Server Using Web
Based Management > Configure Date and Time Using Web Based Management
Configure Date and Time Using Web Based Management
Configure date and time to synchronize the time used by the machine with the SNTP time server.
This feature is not available in some countries.
1. Start your web browser.
2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
For example: https://192.168.1.2
3. If the machine prompts you for a password, type it, and then click .
4. Click the Administrator tab.
5. Click Date&Time in the left navigation bar.
6. Verify the Time Zone settings.
Select the time difference between your location and UTC from the Time Zone drop-down list. For example, the time zone for Eastern Time in the USA and Canada is UTC-05:00.
7. Select the Synchronize with SNTP server check box.
8. Click Submit .
Related Information
•
Synchronize Time with the SNTP Server Using Web Based Management
353
> Synchronize Time with the SNTP Server Using Web
Based Management > Configure the SNTP Protocol Using Web Based Management
Configure the SNTP Protocol Using Web Based Management
Configure the SNTP protocol to synchronize the time the machine uses for authentication with the time kept by the SNTP time server.
1. Start your web browser.
2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
For example: https://192.168.1.2
3. If the machine prompts you for a password, type it, and then click .
4. Click the Network tab.
5. Click the Protocol menu in the left navigation bar.
6. Select the SNTP check box to activate the settings.
7. Click Submit .
8. Restart your Brother machine to activate the configuration.
9. Next to the SNTP check box, click Advanced Settings .
10. Configure the settings.
Option
Status
Synchronization Status
SNTP Server Method
Primary SNTP Server Address
Secondary SNTP Server Address
Primary SNTP Server Port
Secondary SNTP Server Port
Synchronization Interval
Description
Displays whether the SNTP protocol is enabled or disabled.
Confirm the latest synchronization status.
Select AUTO or STATIC .
• AUTO
If you have a DHCP server in your network, the SNTP server will obtain the address from that server automatically.
• STATIC
Type the address you want to use.
Type the server address (up to 64 characters).
The secondary SNTP server address is used as a backup to the primary SNTP server address. If the primary server is unavailable, the machine will contact the secondary SNTP server.
Type the port number (1-65535).
The secondary SNTP server port is used as a backup to the primary
SNTP server port. If the primary port is unavailable, the machine will contact the secondary SNTP port.
Type the number of hours between server synchronization attempts
(1-168 hours).
11. Click Submit .
Related Information
•
Synchronize Time with the SNTP Server Using Web Based Management
354
Home > Network > Technical Information for Advanced Users
Technical Information for Advanced Users
•
Reset the Network Settings to Factory Default
•
355
Technical Information for Advanced Users
> Reset the Network Settings to Factory
Default
Reset the Network Settings to Factory Default
You can use your machine's control panel to reset the print server to its default factory settings. This resets all information, such as the password and IP address.
• This feature restores all wired (supported models only) and wireless network settings to the factory settings.
• You can also reset the print server to its factory settings using BRAdmin Light, BRAdmin Professional, or Web Based Management.
1. Press [Settings] > [All Settings] > [Network] > [Network Reset] .
2. The message confirming reset will be displayed. Press [OK] for two seconds.
The machine will restart.
Related Information
•
Technical Information for Advanced Users
•
Transfer Your Faxes or Fax Journal Report
356
Technical Information for Advanced Users
> Print the WLAN Report
Print the WLAN Report
The WLAN Report reflects your machine's wireless status. If the wireless connection fails, check the error code on the printed report.
1. Press [Settings] > [All Settings] > [Print Reports] > [WLAN Report] > [Yes] .
The machine will print the WLAN Report.
If the WLAN Report does not print, check your machine for errors. If there are no visible errors, wait for one minute and then try to print the report again.
Related Information
•
Technical Information for Advanced Users
•
Wireless LAN Report Error Codes
•
My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network
•
I Want to Check that My Network Devices are Working Correctly
•
Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management
357
Technical Information for Advanced Users
> Wireless LAN
Report Error Codes
Wireless LAN Report Error Codes
If the Wireless LAN Report shows that the connection failed, check the error code on the printed report and see the corresponding instructions in the table:
Error Code
TS-01
TS-02
TS-03
TS-04
TS-05
TS-06
TS-07
Problem and Recommended Solutions
The wireless setting is not activated. Change the wireless setting to ON.
If a network cable is connected to your machine, disconnect it and change the wireless setting of your machine to ON.
The wireless access point/router cannot be detected.
1. Check the following two points:
• Unplug the power to your wireless access point/router, wait for 10 seconds, and then plug it back in.
• If your WLAN access point/router is using MAC address filtering, confirm that the MAC address of the Brother machine is allowed in the filter.
2. If you manually entered the SSID and security information (SSID/authentication method/ encryption method/Network Key), the information may be incorrect.
Reconfirm the SSID and security information and re-enter the correct information as necessary.
This device does not support a 5GHz SSID/ESSID and you must select a 2.4 GHz SSID/
ESSID. Make sure the access point/router is set to 2.4 GHz or 2.4 GHz/5 GHz mixed mode.
The wireless network and security setting you entered may be incorrect. Reconfirm the wireless network settings.
If you do not know this information, ask your network administrator.
The Authentication/Encryption methods used by the selected wireless access point/router are not supported by your machine.
Change the authentication and encryption methods of the wireless access point/router. Your machine supports the following authentication methods:
• WPA-Personal
TKIP or AES
• WPA2-Personal
TKIP or AES
• Open
WEP or None (without encryption)
• Shared key
WEP
If your problem is not solved, the SSID or network settings you entered may be incorrect.
Confirm the wireless network settings.
The security information (SSID/Network Key) is incorrect.
Confirm the SSID and Network Key.
The wireless security information (Authentication method/Encryption method/Network Key) is incorrect.
Confirm the wireless security information (Authentication method/Encryption method/Network
Key).
The machine cannot detect a WLAN access point/router that has WPS enabled.
If you want to connect with WPS, you must operate both your machine and the WLAN access point/router. Confirm the connection method for WPS on WLAN access point/router and try starting again.
If you do not know how to operate your WLAN access point/router using WPS, see the documentation provided with your WLAN access point/router, ask the manufacturer of your
WLAN access point/router, or ask your network administrator.
358
Error Code
TS-08
Problem and Recommended Solutions
Two or more WLAN access points that have WPS enabled are detected.
• Confirm that only one WLAN access point/router within range has the WPS method active and try again.
• Try again after a few minutes to avoid interference from other access points.
How to confirm wireless security information (SSID/authentication method/encryption method/Network Key) of your WLAN access point/router:
1. The Default security settings may be provided on a label attached to the WLAN access point/router. Or the manufacturer's name or model number of the WLAN access point/router may be used as the default security settings.
2. See the documentation provided with your WLAN access point/router for information on how to find the security settings.
• If the WLAN access point/router is set to not broadcast the SSID, the SSID will not automatically be detected. You will have to manually enter the SSID name.
• The Network key may also be described as the Password, Security Key or Encryption Key.
If you do not know the SSID and wireless security settings of your WLAN access point/router or how to change the configuration, see the documentation provided with your WLAN access point/router, ask the manufacturer of your access point/router or ask your Internet provider or network administrator.
Related Information
•
•
My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network
•
I Want to Check that My Network Devices are Working Correctly
359
Security
•
360
Home > Security > Network Security Features
Network Security Features
•
Before Using Network Security Features
•
•
Use Active Directory ® Authentication
•
•
Manage Your Network Machine Securely Using SSL/TLS
•
Manage Your Network Machine Securely Using IPsec
•
•
Use IEEE 802.1x Authentication for a Wired or a Wireless Network
361
> Before Using Network Security Features
Before Using Network Security Features
Your Brother machine employs some of the latest network security and encryption protocols available today.
These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorized access to the machine.
We recommend disabling the FTP and TFTP protocols. Accessing the machine using these protocols is not secure. However, note that if you disable FTP, the Scan to FTP feature will be disabled.
Related Information
•
362
> Secure Function Lock 3.0
Secure Function Lock 3.0
Brother's Secure Function Lock 3.0 increases security by restricting the functions available on your Brother machine.
•
Before Using Secure Function Lock 3.0
•
Configure Secure Function Lock 3.0 Using Web Based Management
•
Scan Using Secure Function Lock 3.0
•
Configure Public Mode for Secure Function Lock 3.0
•
Additional Secure Function Lock 3.0 Features
•
Register an External IC Card Reader
363
> Before Using Secure Function
Lock 3.0
Before Using Secure Function Lock 3.0
Use Secure Function Lock to configure passwords, set specific user page limits, and grant access to some or all of the functions listed here.
You can configure and change the following Secure Function Lock 3.0 settings using Web Based Management or BRAdmin Professional (Windows ® ):
Print includes print jobs sent via AirPrint, Google Cloud Print ™ and Brother iPrint&Scan.
If you register users' logon names in advance, the users will not need to enter their passwords when they use the print function.
• Copy
• Scan
Scan includes scan jobs sent via Brother iPrint&Scan.
• Fax (supported models only)
Send
Receive
• Media
Print from
Scan to
• Web Connect (supported models only)
• Apps (supported models only)
• Page Limits (*)
• Color Print
• Page Counters
• Card ID (NFC ID) (supported models only)
Related Information
•
364
Lock 3.0 Using Web Based Management
Configure Secure Function Lock 3.0 Using Web Based Management
1. Start your web browser.
2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
For example: https://192.168.1.2
3. If the machine prompts you for a password, type it, and then click .
4. Click the Administrator tab.
5. Click the Restriction Management or User Restriction Function menu in the left navigation bar.
6. Select Secure Function Lock .
7. Click Submit .
8. Click the Restricted Functions menu in the left navigation bar.
9. In the User List / Restricted Functions field, type a group name or user name.
10. In the Print and the other columns, select a check box to allow or clear a check box to restrict the function listed.
11. To configure the maximum page count, select the On check box in the Page Limits column, and then type the maximum number in the Max. Pages field.
12. Click Submit .
13. Click the User List menu in the left navigation bar.
14. In the User List field, type the user name.
15. In the PIN Number field, type a four-digit password.
16. To register the user's Card ID, type the card number in the Card ID (NFC ID) field (Available only for certain models) .
17. Select User List / Restricted Functions from the drop-down list for each user.
18. Click Submit .
Related Information
•
•
Register Your Machine with Google Cloud Print Using Web Based Management
365
Lock 3.0
Scan Using Secure Function Lock 3.0
Setting Scan restrictions (for administrators)
Secure Function Lock 3.0 allows an administrator to restrict which users are allowed to scan. When the Scan feature is set to Off for the public user setting, only users who have the Scan check box selected will be able to scan.
Using the Scan feature (for restricted users)
• To scan using the machine's control panel:
Restricted users must enter their PINs on the machine's control panel to access Scan mode.
• To scan from a computer:
Restricted users must enter their PINs on the machine's control panel before scanning from their computers.
If the PIN is not entered on the machine's control panel, an error message will appear on the user's computer.
If the machine supports ID card authentication, restricted users can also access Scan mode by touching the
NFC symbol on the machine's control panel with their registered ID cards.
Related Information
•
366
Secure Function Lock 3.0
Configure Public Mode for Secure Function Lock 3.0
Use the Secure Function Lock screen to set up Public Mode, which limits the functions available to public users.
Public users will not need to enter a password to access the features made available through Public Mode settings.
Public Mode includes print jobs sent via Google Cloud Print ™ , Brother iPrint&Scan, and CUPS driver (Mac).
1. Start your web browser.
2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
For example: https://192.168.1.2
3. If the machine prompts you for a password, type it, and then click .
4. Click the Administrator tab.
5. Click the Restriction Management or User Restriction Function menu in the left navigation bar.
6. Select Secure Function Lock .
7. Click Submit .
8. Click the Restricted Functions menu in the left navigation bar.
9. In the Public Mode row, select a check box to allow or clear a check box to restrict the function listed.
10. Click Submit .
Related Information
•
367
Lock 3.0 Features
Additional Secure Function Lock 3.0 Features
Configure the following features in the Secure Function Lock screen:
All Counter Reset
Click All Counter Reset , in the Page Counters column, to reset the page counter.
Export to CSV file
Click Export to CSV file , to export the current and last page counter including User List / Restricted
Functions information as a CSV file.
Card ID (NFC ID) (supported models only)
Click the User List menu, and then type a users' Card ID in the Card ID (NFC ID) field. You can use your IC card for authentication.
Last Counter Record
Click Last Counter Record if you want the machine to retain the page count after the counter has been reset.
Counter Auto Reset
Click Counter Auto Reset to configure the time interval you want between page counter reset. Choose a daily, weekly, or monthly interval.
Related Information
•
368
> Register an External IC Card
Reader
Register an External IC Card Reader
When you connect an external IC card reader, use Web Based Management to register the card reader. Your machine supports HID class driver supported external IC card readers.
1. Start your web browser.
2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
For example: https://192.168.1.2
3. If the machine prompts you for a password, type it, and then click .
4. Click the Administrator tab.
5. Click the External Card Reader menu, and then enter the necessary information.
6. Click Submit .
7. Restart your Brother machine to activate the configuration.
8. Unplug the power code from the AC power outlet.
9. Connect the card reader to your machine, and then plug the machine’s power cord into the AC power outlet.
10. Touch the card to the card reader when using card authentication.
Related Information
•
369
> Use Active Directory ® Authentication
Use Active Directory ® Authentication
•
Introduction to Active Directory ® Authentication
•
Configure Active Directory ® Authentication Using Web Based Management
•
Log On to Change the Machine Settings Using the Machine's Control Panel (Active
370
> Use Active Directory ® Authentication > Introduction to
Active Directory ® Authentication
Introduction to Active Directory ® Authentication
Active Directory ® Authentication restricts the use of your Brother machine. If Active Directory ® Authentication is enabled, the machine's control panel will be locked. You cannot change the machine's settings until you enter a
User ID and password.
Active Directory ® Authentication offers the following features:
• Stores incoming fax data
When Active Directory ® Authentication is enabled, your machine stores all incoming fax data. After you log on, the machine prints the stored fax data.
You can change the Active Directory ® Authentication settings using Web Based Management or BRAdmin
Professional (Windows ® ).
Related Information
•
Use Active Directory ® Authentication
371
> Use Active Directory ® Authentication > Configure Active
Directory ® Authentication Using Web Based Management
Configure Active Directory ® Authentication Using Web Based
Management
Active Directory ® authentication supports Kerberos authentication and NTLMv2 authentication. You must configure the SNTP protocol (network time server) and DNS server configuration for authentication.
1. Start your web browser.
2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
For example: https://192.168.1.2
3. If the machine prompts you for a password, type it, and then click .
4. Click the Administrator tab.
5. Click the User Restriction Function menu in the left navigation bar.
6. Select Active Directory Authentication .
7. Click Submit .
8. Select the Active Directory Authentication menu in the left navigation bar.
9. Configure the following settings:
Option
Storage Fax RX Data
Remember User ID
Active Directory Server
Address
Description
Select this option to store incoming fax data. You can print all incoming fax data after you log on to the machine.
Select this option to save your User ID.
Type the IP address or the server name (for example: ad.example.com) of the Active Directory ® Server.
Type the Active Directory ® domain name.
Active Directory Domain
Name
Protocol & Authentication
Method
Select the protocol and authentication method.
Get User's Home Directory Select this option to obtain your home directory as the Scan to Network destination. (available only for LDAP + kerberos authentication method)
LDAP Server Port
LDAP Search Root
Type the port number to connect the Active Directory ® server via LDAP
(available only for LDAP + kerberos authentication method).
Type the LDAP search root (available only for LDAP + kerberos authentication method).
10. Click Submit .
Related Information
•
Use Active Directory ® Authentication
372
> Use Active Directory ® Authentication > Log On to Change
the Machine Settings Using the Machine's Control Panel (Active Directory ® Authentication)
Log On to Change the Machine Settings Using the Machine's Control
Panel (Active Directory ® Authentication)
When Active Directory ® Authentication is enabled, the machine's control panel will be locked until you enter your User ID and password on the machine's control panel.
1. On the machine's control panel, use the touchscreen to enter your User ID and Password.
2. Press [OK] .
3. When authentication is successful, the machine's control panel will be unlocked.
Related Information
•
Use Active Directory ® Authentication
373
> Use LDAP Authentication
Use LDAP Authentication
•
Introduction to LDAP Authentication
•
Configure LDAP Authentication Using Web Based Management
•
Log On to Change the Machine Settings Using the Machine's Control Panel (LDAP
374
> Introduction to LDAP
Authentication
Introduction to LDAP Authentication
LDAP Authentication restricts the use of your Brother machine. If LDAP Authentication is enabled, the machine's control panel will be locked. You cannot change the machine's settings until you enter a User ID and password.
LDAP Authentication offers the following features:
• Stores incoming fax data
When LDAP Authentication is enabled, your machine stores all incoming fax data. After you log on, the machine prints the stored fax data.
You can change the LDAP Authentication settings using Web Based Management or BRAdmin Professional
(Windows ® ).
Related Information
•
375
> Configure LDAP
Authentication Using Web Based Management
Configure LDAP Authentication Using Web Based Management
1. Start your web browser.
2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
For example: https://192.168.1.2
3. If the machine prompts you for a password, type it, and then click .
4. Click the Administrator tab.
5. Click the User Restriction Function menu in the left navigation bar.
6. Select LDAP Authentication .
7. Click Submit .
8. Click the LDAP Authentication menu in the left navigation bar.
9. Configure the following settings:
Option
Storage Fax RX Data
Remember User ID
LDAP Server Address
LDAP Server Port
LDAP Search Root
Attribute of Name (Search
Key)
Description
Select this option to store incoming fax data. You can print all incoming fax data after you log on to the machine.
Select this option to save your User ID.
Type the IP address or the server name (for example: ldap.example.com) of the LDAP server.
Select this option to obtain your home directory as the Scan to Network destination.
Type the LDAP server port number.
Type the LDAP search root directory.
Type the attribute you want to use as a search key.
1
If this option is not available, update your machine's firmware. Go to your model's Downloads page on the Brother Solutions Center at support.brother.com
.
10. Click Submit .
Related Information
•
376
> Log On to Change the
Machine Settings Using the Machine's Control Panel (LDAP Authentication)
Log On to Change the Machine Settings Using the Machine's Control
Panel (LDAP Authentication)
When LDAP Authentication is enabled, the machine's control panel will be locked until you enter your User ID and password on the machine's control panel.
1. On the machine's control panel, use the touchscreen to enter your User ID and Password.
2. Press [OK] .
3. When authentication is successful, the machine's control panel will be unlocked.
Related Information
•
377
> Manage Your Network Machine Securely Using SSL/TLS
Manage Your Network Machine Securely Using SSL/TLS
•
Certificates and Web Based Management
378
> Manage Your Network Machine Securely Using SSL/
TLS > Certificates and Web Based Management
Certificates and Web Based Management
You must configure a certificate to manage your networked Brother machine securely using SSL/TLS. You must use Web Based Management to configure a certificate.
•
Supported Security Certificate Features
•
Create and Install a Certificate
•
379
> Manage Your Network Machine Securely Using SSL/
Certificates and Web Based Management > Supported Security Certificate Features
Supported Security Certificate Features
Your Brother machine supports the use of multiple security certificates, which allows secure authentication and communication with the machine. The following security certificate features can be used with the machine:
• SSL/TLS communication
• IEEE 802.1x authentication
• IPsec
The Brother machine supports the following:
• Pre-installed certificate
Your machine has a pre-installed self-signed certificate. This certificate enables you to use SSL/TLS communication without creating or installing a different certificate.
The pre-installed self-signed certificate protects your communication up to a certain level. We recommend using a certificate that is issued by a trusted organization for better security.
• Self-signed certificate
This print server issues its own certificate. Using this certificate, you can easily use the SSL/TLS communication without creating or installing a different certificate from a CA.
• Certificate from a Certificate Authority (CA)
There are two methods for installing a certificate from a CA. If you already have a certificate from a CA or if you want to use a certificate from an external trusted CA:
When using a Certificate Signing Request (CSR) from this print server.
When importing a certificate and a private key.
• Certificate Authority (CA) Certificate
To use a CA certificate that identifies the CA and owns its private key, you must import that CA certificate from the CA before configuring the security features of the Network.
• If you are going to use SSL/TLS communication, we recommend contacting your system administrator first.
• When you reset the print server back to its default factory settings, the certificate and the private key that are installed will be deleted. If you want to keep the same certificate and the private key after resetting the print server, export them before resetting, and then reinstall them.
Related Information
•
Certificates and Web Based Management
•
Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management
380
> Manage Your Network Machine Securely Using SSL/
Certificates and Web Based Management > Create and Install a Certificate
Create and Install a Certificate
•
Step by Step Guide for Creating and Installing a Certificate
•
Create and Install a Self-signed Certificate
•
Create and Install a Certificate from a Certificate Authority (CA)
•
Import and Export a CA Certificate
381
> Manage Your Network Machine Securely Using SSL/
Certificates and Web Based Management >
Create and Install a Certificate > Step by Step Guide for
Creating and Installing a Certificate
Step by Step Guide for Creating and Installing a Certificate
There are two options when choosing a security certificate: use a self-signed certificate or use a certificate from a
Certificate Authority (CA).
These are a brief summary of the actions required, based on the option you choose.
Option 1
Self-Signed Certificate
1. Create a self-signed certificate using Web Based Management.
2. Install the self-signed certificate on your computer.
Option 2
Certificate from a CA
1. Create a Certificate Signing Request (CSR) using Web Based Management.
2. Install the certificate issued by the CA on your Brother machine using Web Based Management.
3. Install the certificate on your computer.
Related Information
•
Create and Install a Certificate
382
> Manage Your Network Machine Securely Using SSL/
Certificates and Web Based Management >
Create and Install a Certificate > Create and Install a Self-
signed Certificate
Create and Install a Self-signed Certificate
•
Create a Self-signed Certificate
•
Install the Self-signed Certificate for Windows ® users with Administrator Rights
•
Import and Export the Self-signed Certificate on your Brother Machine
383
> Manage Your Network Machine Securely Using SSL/
Certificates and Web Based Management >
Create and Install a Certificate >
Create and Install a Selfsigned Certificate
> Create a Self-signed Certificate
Create a Self-signed Certificate
1. Start your web browser.
2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
For example: https://192.168.1.2
• If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such as "SharedPrinter" instead of the IP address.
For example: https://SharedPrinter
If you enable a NetBIOS name, you can also use the node name.
For example: https://brnxxxxxxxxxxxx
The NetBIOS name can be found in the Network Configuration Report.
• For Mac, access Web Based Management by clicking the machine's icon on the Status Monitor screen.
3. If the machine prompts you for a password, type it, and then click .
4. Click the Network tab.
5. Click the Security tab.
6. Click the Certificate menu in the left navigation bar.
7. Click Create Self-Signed Certificate .
8. Enter a Common Name and a Valid Date .
• The length of the Common Name is less than 64 bytes. Enter an identifier, such as an IP address, node name, or domain name to use when accessing this machine through SSL/TLS communication. The node name is displayed by default.
• A warning will appear if you use the IPPS or HTTPS protocol and enter a different name in the URL than the Common Name that was used for the self-signed certificate.
9. Select your setting from the Public Key Algorithm drop-down list. The default setting is RSA(2048bit) .
10. Select your setting from the Digest Algorithm drop-down list. The default setting is SHA256 .
11. Click Submit .
12. Click the Network tab.
13. Click the Protocol menu in the left navigation bar.
14. Click HTTP Server Settings .
15. Select the certificate you want to configure from the Select the Certificate drop-down list.
16. Click Submit .
17. Click Yes to restart your print server.
The self-signed certificate is created and saved in your machine's memory.
To use SSL/TLS communication, the self-signed certificate must be installed on your computer.
Related Information
•
Create and Install a Self-signed Certificate
384
> Manage Your Network Machine Securely Using SSL/
Certificates and Web Based Management >
Create and Install a Certificate >
Create and Install a Selfsigned Certificate
> Install the Self-signed Certificate for Windows ® users with Administrator Rights
Install the Self-signed Certificate for Windows ® users with
Administrator Rights
The following steps are for Microsoft ® Internet Explorer ® . If you use another web browser, consult the documentation for your web browser to get help with installing certificates.
1. Do one of the following:
• (Windows ® 7 and Windows Server ® 2008)
Click (Start) > All Programs .
• (Windows ® 8 )
Right-click the ( Internet Explorer ) icon on the taskbar.
• (Windows ® 10 and Windows Server ® 2016)
Click > Windows Accessories .
• (Windows Server ® 2012 and Windows Server ® 2012 R2)
Click taskbar.
( Internet Explorer ), and then right-click the ( Internet Explorer
2. Right-click Internet Explorer , and then click Run as administrator .
) icon that appears on the
If the More option appears, click More .
If the User Account Control screen appears, click Yes .
3. Type "https://machine's IP address" in your browser's address bar to access your machine (where "machine's
IP address" is the machine's IP address or the node name that you assigned for the certificate).
4. Click Continue to this website (not recommended).
5. Click Certificate error , and then click View certificates .
385
6. Click Install Certificate… .
7. When the Certificate Import Wizard appears, click Next .
8. Select Place all certificates in the following store , and then click Browse… .
9. Select Trusted Root Certification Authorities , and then click OK .
10. Click Next .
11. Click Finish .
12. Click Yes , if the fingerprint (thumbprint) is correct.
13. Click OK .
The self-signed certificate is now installed on your computer, and SSL/TLS communication is available.
Related Information
•
Create and Install a Self-signed Certificate
•
Import the Self-signed Certificate
386
> Manage Your Network Machine Securely Using SSL/
Certificates and Web Based Management >
Create and Install a Certificate >
Create and Install a Selfsigned Certificate
> Import and Export the Self-signed Certificate on your Brother Machine
Import and Export the Self-signed Certificate on your Brother Machine
You can store the self-signed certificates on your Brother machine and manage them by importing and exporting.
•
Import the Self-signed Certificate
•
Export the Self-signed Certificate
387
> Manage Your Network Machine Securely Using SSL/
Certificates and Web Based Management >
Create and Install a Certificate >
Create and Install a Selfsigned Certificate
> Import and Export the Self-signed Certificate on your Brother Machine
> Import the Selfsigned Certificate
Import the Self-signed Certificate
1. Start your web browser.
2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
For example: https://192.168.1.2
• If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such as "SharedPrinter" instead of the IP address.
For example: https://SharedPrinter
If you enable a NetBIOS name, you can also use the node name.
For example: https://brnxxxxxxxxxxxx
The NetBIOS name can be found in the Network Configuration Report.
• For Mac, access Web Based Management by clicking the machine's icon on the Status Monitor screen.
3. If the machine prompts you for a password, type it, and then click .
4. Click the Network tab.
5. Click the Security tab.
6. Click the Certificate menu in the left navigation bar.
7. Click Import Certificate and Private Key .
8. Browse to the file you want to import.
9. Type the password if the file is encrypted, and then click Submit .
The self-signed certificate is imported to your machine.
To use SSL/TLS communication, the self-signed certificate must also be installed on your computer. Contact your network administrator.
Related Information
•
Import and Export the Self-signed Certificate on your Brother Machine
•
Install the Self-signed Certificate for Windows ® users with Administrator Rights
388
> Manage Your Network Machine Securely Using SSL/
Certificates and Web Based Management >
Create and Install a Certificate >
Create and Install a Selfsigned Certificate
> Import and Export the Self-signed Certificate on your Brother Machine
> Export the Selfsigned Certificate
Export the Self-signed Certificate
1. Start your web browser.
2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
For example: https://192.168.1.2
• If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such as "SharedPrinter" instead of the IP address.
For example: https://SharedPrinter
If you enable a NetBIOS name, you can also use the node name.
For example: https://brnxxxxxxxxxxxx
The NetBIOS name can be found in the Network Configuration Report.
• For Mac, access Web Based Management by clicking the machine's icon on the Status Monitor screen.
3. If the machine prompts you for a password, type it, and then click .
4. Click the Network tab.
5. Click the Security tab.
6. Click the Certificate menu in the left navigation bar.
7. Click Export shown with Certificate List .
8. If you want to encrypt the file, type a password in the Enter password field.
If the Enter password field is blank, your output file will not be encrypted.
9. Type the password again in the Retype password field, and then click Submit .
10. Click b next to Save , and then specify the location where you want to save the file.
The self-signed certificate is exported to your computer.
You can also import the self-signed certificate to your computer.
Related Information
•
Import and Export the Self-signed Certificate on your Brother Machine
389
> Manage Your Network Machine Securely Using SSL/
Certificates and Web Based Management >
Create and Install a Certificate > Create and Install a
Certificate from a Certificate Authority (CA)
Create and Install a Certificate from a Certificate Authority (CA)
If you already have a certificate from an external trusted CA, you can store the certificate and private key on the machine and manage them by importing and exporting. If you do not have a certificate from an external trusted
CA, create a Certificate Signing Request (CSR), send it to a CA for authentication, and install the returned certificate on your machine.
•
Create a Certificate Signing Request (CSR)
•
Install a Certificate on Your Brother Machine
•
Import and Export the Certificate and Private Key
390
> Manage Your Network Machine Securely Using SSL/
Certificates and Web Based Management >
Create and Install a Certificate >
Certificate from a Certificate Authority (CA)
> Create a Certificate Signing Request (CSR)
Create a Certificate Signing Request (CSR)
A Certificate Signing Request (CSR) is a request sent to a Certificate Authority (CA) to authenticate the credentials contained within the certificate.
We recommend installing a Root Certificate from the CA on your computer before creating the CSR.
1. Start your web browser.
2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
For example: https://192.168.1.2
• If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such as "SharedPrinter" instead of the IP address.
For example: https://SharedPrinter
If you enable a NetBIOS name, you can also use the node name.
For example: https://brnxxxxxxxxxxxx
The NetBIOS name can be found in the Network Configuration Report.
• For Mac, access Web Based Management by clicking the machine's icon on the Status Monitor screen.
3. If the machine prompts you for a password, type it, and then click .
4. Click the Network tab.
5. Click the Security tab.
6. Click the Certificate menu in the left navigation bar.
7. Click Create CSR .
8. Type a Common Name (required) and add other information about your Organization (optional).
• Your company details are required so that a CA can confirm your identity and verify it to the outside world.
• The length of the Common Name must be less than 64 bytes. Enter an identifier, such as an IP address, node name, or domain name to use when accessing this printer through SSL/TLS communication. The node name is displayed by default. The Common Name is required.
• A warning will appear if you type a different name in the URL than the Common Name that was used for the certificate.
• The length of the Organization , the Organization Unit , the City/Locality and the State/Province must be less than 64 bytes.
• The Country/Region should be a two character ISO 3166 country code.
• If you are configuring an X.509v3 certificate extension, select the Configure extended partition check box, and then select Auto (Register IPv4) or Manual .
9. Select your setting from the Public Key Algorithm drop-down list. The default setting is RSA(2048bit) .
10. Select your setting from the Digest Algorithm drop-down list. The default setting is SHA256 .
11. Click Submit .
The CSR appears on your screen. Save the CSR as a file or copy and paste it into an online CSR form offered by a Certificate Authority.
391
12. Click Save .
13. Click b next to Save , and then specify the location where you want to save the file.
• Follow your CA's policy regarding the method to send a CSR to your CA.
• If you are using the Enterprise root CA of Windows Server ® 2008/2012/2012 R2/2016, we recommend using the Web Server for the certificate template to securely create the Client Certificate. If you are creating a Client Certificate for an IEEE 802.1x environment with EAP-TLS authentication, we recommend using User for the certificate template. For more detailed information, go to your model's
FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com
. Search for
"SSL".
Related Information
•
Create and Install a Certificate from a Certificate Authority (CA)
392
> Manage Your Network Machine Securely Using SSL/
Certificates and Web Based Management >
Create and Install a Certificate >
Certificate from a Certificate Authority (CA)
> Install a Certificate on Your Brother Machine
Install a Certificate on Your Brother Machine
When you receive a certificate from a CA, follow the steps below to install it into the print server:
Only a certificate issued with your machine's CSR can be installed onto the machine. When you want to create another CSR, make sure that the certificate is installed before creating another CSR. Create another CSR only after installing the certificate on the machine. If you do not, the CSR you create before installing will be invalid.
1. Start your web browser.
2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
For example: https://192.168.1.2
• If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such as "SharedPrinter" instead of the IP address.
For example: https://SharedPrinter
If you enable a NetBIOS name, you can also use the node name.
For example: https://brnxxxxxxxxxxxx
The NetBIOS name can be found in the Network Configuration Report.
• For Mac, access Web Based Management by clicking the machine's icon on the Status Monitor screen.
3. If the machine prompts you for a password, type it, and then click .
4. Click the Network tab.
5. Click the Security tab.
6. Click the Certificate menu in the left navigation bar.
7. Click Install Certificate .
8. Browse to the file that contains the certificate issued by the CA, and then click Submit .
The certificate has been created successfully and saved in your machine's memory successfully.
To use SSL/TLS communication, the Root Certificate from the CA must be installed on your computer. Contact your network administrator.
Related Information
•
Create and Install a Certificate from a Certificate Authority (CA)
393
> Manage Your Network Machine Securely Using SSL/
Certificates and Web Based Management >
Create and Install a Certificate >
Certificate from a Certificate Authority (CA)
> Import and Export the Certificate and Private Key
Import and Export the Certificate and Private Key
Store the certificate and private key on your machine and manage them by importing and exporting them.
•
Import a Certificate and Private Key
•
Export the Certificate and Private Key
394
> Manage Your Network Machine Securely Using SSL/
Certificates and Web Based Management >
Create and Install a Certificate >
Certificate from a Certificate Authority (CA)
> Import and Export the Certificate and Private Key
> Import a
Certificate and Private Key
Import a Certificate and Private Key
1. Start your web browser.
2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
For example: https://192.168.1.2
• If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such as "SharedPrinter" instead of the IP address.
For example: https://SharedPrinter
If you enable a NetBIOS name, you can also use the node name.
For example: https://brnxxxxxxxxxxxx
The NetBIOS name can be found in the Network Configuration Report.
• For Mac, access Web Based Management by clicking the machine's icon on the Status Monitor screen.
3. If the machine prompts you for a password, type it, and then click .
4. Click the Network tab.
5. Click the Security tab.
6. Click the Certificate menu in the left navigation bar.
7. Click Import Certificate and Private Key .
8. Browse to the file you want to import.
9. Type the password if the file is encrypted, and then click Submit .
The certificate and private key are imported to your machine.
To use SSL/TLS communication, the Root Certificate from the CA must also be installed on your computer.
Contact your network administrator.
Related Information
•
Import and Export the Certificate and Private Key
395
> Manage Your Network Machine Securely Using SSL/
Certificates and Web Based Management >
Create and Install a Certificate >
Certificate from a Certificate Authority (CA)
> Import and Export the Certificate and Private Key
> Export the
Certificate and Private Key
Export the Certificate and Private Key
1. Start your web browser.
2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
For example: https://192.168.1.2
• If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such as "SharedPrinter" instead of the IP address.
For example: https://SharedPrinter
If you enable a NetBIOS name, you can also use the node name.
For example: https://brnxxxxxxxxxxxx
The NetBIOS name can be found in the Network Configuration Report.
• For Mac, access Web Based Management by clicking the machine's icon on the Status Monitor screen.
3. If the machine prompts you for a password, type it, and then click .
4. Click the Network tab.
5. Click the Security tab.
6. Click the Certificate menu in the left navigation bar.
7. Click Export shown with Certificate List .
8. Enter the password if you want to encrypt the file.
If a blank password is used, the output is not encrypted.
9. Enter the password again for confirmation, and then click Submit .
10. Click b next to Save , and then specify the location where you want to save the file.
The certificate and private key are exported to your computer.
You can also import the certificate to your computer.
Related Information
•
Import and Export the Certificate and Private Key
396
> Manage Your Network Machine Securely Using SSL/
Certificates and Web Based Management >
Create and Install a Certificate > Import and Export a CA
Certificate
Import and Export a CA Certificate
You can import, export and store CA certificates on your Brother machine.
•
•
397
> Manage Your Network Machine Securely Using SSL/
Certificates and Web Based Management >
Create and Install a Certificate >
Certificate > Import a CA Certificate
Import a CA Certificate
1. Start your web browser.
2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
For example: https://192.168.1.2
• If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such as "SharedPrinter" instead of the IP address.
For example: https://SharedPrinter
If you enable a NetBIOS name, you can also use the node name.
For example: https://brnxxxxxxxxxxxx
The NetBIOS name can be found in the Network Configuration Report.
• For Mac, access Web Based Management by clicking the machine's icon on the Status Monitor screen.
3. If the machine prompts you for a password, type it, and then click .
4. Click the Network tab.
5. Click the Security tab.
6. Click the CA Certificate menu in the left navigation bar.
7. Click Import CA Certificate .
8. Browse to the file you want to import.
9. Click Submit .
Related Information
•
Import and Export a CA Certificate
398
> Manage Your Network Machine Securely Using SSL/
Certificates and Web Based Management >
Create and Install a Certificate >
Certificate > Export a CA Certificate
Export a CA Certificate
1. Start your web browser.
2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
For example: https://192.168.1.2
• If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such as "SharedPrinter" instead of the IP address.
For example: https://SharedPrinter
If you enable a NetBIOS name, you can also use the node name.
For example: https://brnxxxxxxxxxxxx
The NetBIOS name can be found in the Network Configuration Report.
• For Mac, access Web Based Management by clicking the machine's icon on the Status Monitor screen.
3. If the machine prompts you for a password, type it, and then click .
4. Click the Network tab.
5. Click the Security tab.
6. Click the CA Certificate menu in the left navigation bar.
7. Select the certificate you want to export and click Export .
8. Click Submit .
9. Click b next to Save , and then specify the location where you want to save the file.
Related Information
•
Import and Export a CA Certificate
399
> Manage Your Network Machine Securely Using SSL/
Certificates and Web Based Management > Manage Multiple Certificates
Manage Multiple Certificates
The multiple certificate feature allows you to use Web Based Management to manage each certificate installed on your machine. In Web Based Management, navigate to the Certificate or CA Certificate screen to view certificate content, delete, or export your certificates.
Self-signed Certificate or
Certificate Issued by a CA
CA Certificate
Maximum Number of Certificates Stored UP on Brother Machine
5
6
We recommend storing one less certificate than allowed, reserving an empty spot in case of certificate expiration.
When a certificate expires, import a new certificate into the reserved spot, and then delete the expired certificate.
This ensures that you avoid configuration failure.
• When you use HTTPS/IPPS or IEEE 802.1x, you must select which certificate you are using.
• When you use SSL for SMTP communications, you do not have to choose the certificate. The necessary certificate will be chosen automatically.
Related Information
•
Certificates and Web Based Management
400
> Manage Your Network Machine Securely Using IPsec
Manage Your Network Machine Securely Using IPsec
•
•
Configure IPsec Using Web Based Management
•
Configure an IPsec Address Template Using Web Based Management
•
Configure an IPsec Template Using Web Based Management
401
> Manage Your Network Machine Securely Using
> Introduction to IPsec
Introduction to IPsec
IPsec (Internet Protocol Security) is a security protocol that uses an optional Internet Protocol function to prevent manipulation and ensure the confidentiality of data transmitted as IP packets. IPsec encrypts data carried over the network, such as print data sent from computers to a printer. Because the data is encrypted at the network layer, applications that employ a higher-level protocol use IPsec even if the user is not aware of its use.
IPsec supports the following functions:
• IPsec transmissions
According to the IPsec setting conditions, the network-connected computer sends data to and receives data from the specified device using IPsec. When the devices start communicating using IPsec, keys are exchanged using Internet Key Exchange (IKE) first, and then the encrypted data is transmitted using the keys.
In addition, IPsec has two operation modes: the Transport mode and Tunnel mode. The Transport mode is used mainly for communication between devices and the Tunnel mode is used in environments such as a
Virtual Private Network (VPN).
For IPsec transmissions, the following conditions are necessary:
A computer that can communicate using IPsec is connected to the network.
Your Brother machine is configured for IPsec communication.
The computer connected to your Brother machine is configured for IPsec connections.
• IPsec settings
The settings that are necessary for connections using IPsec. These settings can be configured using Web
Based Management.
To configure the IPsec settings, you must use the browser on a computer that is connected to the network.
Related Information
•
Manage Your Network Machine Securely Using IPsec
402
> Manage Your Network Machine Securely Using
> Configure IPsec Using Web Based Management
Configure IPsec Using Web Based Management
The IPsec connection conditions are comprised of two Template types: Address and IPsec . You can configure up to 10 connection conditions.
1. Start your web browser.
2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
For example: https://192.168.1.2
3. If the machine prompts you for a password, type it, and then click .
4. Click the Network tab.
5. Click the Security tab.
6. Click the IPsec menu in the left navigation bar.
7. Configure the settings.
Option
Status
Negotiation Mode
All Non-IPsec Traffic
Broadcast/Multicast Bypass
Protocol Bypass
Rules
Description
Enable or disable IPsec.
Select Negotiation Mode for IKE Phase 1. IKE is a protocol that is used to exchange encryption keys in order to carry out encrypted communication using IPsec.
In Main mode, the processing speed is slow, but the security is high.
In Aggressive mode, the processing speed is faster than Main mode, but the security is lower.
Select the action to be taken for non-IPsec packets.
When using Web Services, you must select Allow for All Non-IPsec
Traffic . If you select Drop , Web Services cannot be used.
Select Enabled or Disabled .
Select the check box for the option or options you want.
Select the Enabled check box to activate the template. When you select multiple check boxes, the lower numbered check boxes have priority if the settings for the selected check boxes conflict.
Click on the corresponding drop-down list to select the Address
Template that is used for the IPsec connection conditions. To add an
Address Template , click Add Template .
Click on the corresponding drop-down list to select the IPsec
Template that is used for the IPsec connection conditions. To add an
IPsec Template , click Add Template .
8. Click Submit .
If the machine must be restarted to register the new settings, the restart confirmation screen will appear.
If there is a blank item in the template you enabled in the Rules table, an error message appears. Confirm your choices and click Submit again.
Related Information
•
Manage Your Network Machine Securely Using IPsec
403
> Manage Your Network Machine Securely Using
> Configure an IPsec Address Template Using Web Based Management
Configure an IPsec Address Template Using Web Based Management
1. Start your web browser.
2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
For example: https://192.168.1.2
3. If the machine prompts you for a password, type it, and then click .
4. Click the Network tab.
5. Click the Security tab.
6. Click the IPsec Address Template menu in the left navigation bar.
The Template List appears, displaying 10 Address Templates.
Click the Delete button to delete an Address Template . When an Address Template is in use, it cannot be deleted.
7. Click the Address Template that you want to create. The IPsec Address Template appears.
8. Configure the settings.
Option
Template Name
Local IP Address
Remote IP Address
Description
Type a name for the template (up to 16 characters).
• IP Address
Specify the IP address. Select ALL IPv4 Address , ALL IPv6
Address , ALL Link Local IPv6 , or Custom from the drop-down list.
If you select Custom from the drop-down list, type the IP address
(IPv4 or IPv6) in the text box.
• IP Address Range
Type the starting and ending IP addresses for the IP address range in the text boxes. If the starting and ending IP addresses are not standardized to IPv4 or IPv6, or the ending IP address is smaller than the starting address, an error will occur.
• IP Address / Prefix
Specify the IP address using CIDR notation.
For example: 192.168.1.1/24
Because the prefix is specified in the form of a 24-bit subnet mask
(255.255.255.0) for 192.168.1.1, the addresses 192.168.1.xxx are valid.
• Any
If you select Any , all IP addresses are enabled.
• IP Address
Type the specified IP address (IPv4 or IPv6) in the text box.
• IP Address Range
Type the starting and ending IP addresses for the IP address range. If the starting and ending IP addresses are not standardized to IPv4 or IPv6, or the ending IP address is smaller than the starting address, an error will occur.
• IP Address / Prefix
Specify the IP address using CIDR notation.
For example: 192.168.1.1/24
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Option Description
Because the prefix is specified in the form of a 24-bit subnet mask
(255.255.255.0) for 192.168.1.1, the addresses 192.168.1.xxx are valid.
9. Click Submit .
When you change the settings for the template currently in use, restart your machine to active the configuration.
Related Information
•
Manage Your Network Machine Securely Using IPsec
405
> Manage Your Network Machine Securely Using
> Configure an IPsec Template Using Web Based Management
Configure an IPsec Template Using Web Based Management
1. Start your web browser.
2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
For example: https://192.168.1.2
3. If the machine prompts you for a password, type it, and then click .
4. Click the Network tab.
5. Click the Security tab.
6. Click IPsec Template in the left navigation bar.
The Template List appears, displaying 10 IPsec Templates.
Click the Delete button to delete an IPsec Template . When an IPsec Template is in use, it cannot be deleted.
7. Click IPsec Template that you want to create. The IPsec Template screen appears. The configuration fields differ based on the Use Prefixed Template and Internet Key Exchange (IKE) you select.
8. In the Template Name field, type a name for the template (up to 16 characters).
9. If you selected Custom in the Use Prefixed Template drop-down list, select the Internet Key Exchange
(IKE) options, and then change the settings if needed.
10. Click Submit .
Related Information
•
Manage Your Network Machine Securely Using IPsec
•
IKEv1 Settings for an IPsec Template
•
IKEv2 Settings for an IPsec Template
•
Manual Settings for an IPsec Template
406
> Manage Your Network Machine Securely Using
> Configure an IPsec Template Using Web Based Management > IKEv1 Settings for an IPsec Template
IKEv1 Settings for an IPsec Template
Option
Template Name
Use Prefixed Template
Internet Key Exchange (IKE)
Authentication Type
Encapsulating Security
Description
Type a name for the template (up to 16 characters).
Select Custom , IKEv1 High Security or IKEv1 Medium Security . The setting items are different depending on the selected template.
The default template differs depending on whether you chose
Main or Aggressive for Negotiation Mode on the IPsec configuration screen.
IKE is a communication protocol that is used to exchange encryption keys in order to carry out encrypted communication using IPsec. To carry out encrypted communication for that time only, the encryption algorithm that is necessary for IPsec is determined and the encryption keys are shared. For IKE, the encryption keys are exchanged using the
Diffie-Hellman key exchange method, and encrypted communication that is limited to IKE is carried out.
If you selected Custom in Use Prefixed Template , select IKEv1 .
• Diffie-Hellman Group
This key exchange method allows secret keys to be securely exchanged over an unprotected network. The Diffie-Hellman key exchange method uses a discrete logarithm problem, not the secret key, to send and receive open information that was generated using a random number and the secret key.
Select Group1 , Group2 , Group5 , or Group14 .
• Encryption
Select DES , 3DES , AES-CBC 128 , or AES-CBC 256 .
• Hash
Select MD5 , SHA1 , SHA256 , SHA384 or SHA512 .
• SA Lifetime
Specify the IKE SA lifetime.
Type the time (seconds) and number of kilobytes (KByte).
• Protocol
Select ESP , AH , or AH+ESP .
ESP is a protocol for carrying out encrypted communication using IPsec. ESP encrypts the payload (communicated contents) and adds additional information. The IP packet is comprised of the header and the encrypted payload, which follows the header. In addition to the encrypted data, the IP packet also includes information regarding the encryption method and encryption key, the authentication data, and so on.
AH is part of the IPsec protocol that authenticates the sender and prevents manipulation (ensures the completeness) of the data. In the IP packet, the data is inserted immediately after the header. In addition, the packets include hash values, which are calculated using an equation from the communicated contents, secret key, and so on, in order to prevent the falsification of the sender and manipulation of the data. Unlike ESP, the communicated contents are not encrypted, and the data is sent and received as plain text.
407
Option
Perfect Forward Secrecy (PFS)
Authentication Method
Pre-Shared Key
Certificate
Description
• Encryption
Select DES , 3DES , AES-CBC 128 , or AES-CBC 256 .
• Hash
Select None , MD5 , SHA1 , SHA256 , SHA384 or SHA512 .
• SA Lifetime
Specify the IKE SA lifetime.
Type the time (seconds) and number of kilobytes (KByte).
• Encapsulation Mode
Select Transport or Tunnel .
• Remote Router IP-Address
Type the IP address (IPv4 or IPv6) of the remote router. Enter this information only when the Tunnel mode is selected.
SA (Security Association) is an encrypted communication method using IPsec or IPv6 that exchanges and shares information, such as the encryption method and encryption key, in order to establish a secure communication channel before communication begins. SA may also refer to a virtual encrypted communication channel that has been established. The SA used for IPsec establishes the encryption method, exchanges the keys, and carries out mutual authentication according to the
IKE (Internet Key Exchange) standard procedure. In addition, the SA is updated periodically.
PFS does not derive keys from previous keys that were used to encrypt messages. In addition, if a key that is used to encrypt a message was derived from a parent key, that parent key is not used to derive other keys. Therefore, even if a key is compromised, the damage will be limited only to the messages that were encrypted using that key.
Select Enabled or Disabled .
Select the authentication method. Select Pre-Shared Key or
Certificates .
When encrypting communication, the encryption key is exchanged and shared beforehand using another channel.
If you selected Pre-Shared Key for the Authentication Method , type the Pre-Shared Key (up to 32 characters).
• Local/ID Type/ID
Select the sender's ID type, and then type the ID.
Select IPv4 Address , IPv6 Address , FQDN , E-mail Address , or
Certificate for the type.
If you select Certificate , type the common name of the certificate in the ID field.
• Remote/ID Type/ID
Select the recipient's ID type, and then type the ID.
Select IPv4 Address , IPv6 Address , FQDN , E-mail Address , or
Certificate for the type.
If you select Certificate , type the common name of the certificate in the ID field.
If you selected Certificates for Authentication Method , select the certificate.
You can select only the certificates that were created using the
Certificate page of Web Based Management's Security configuration screen.
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Related Information
•
Configure an IPsec Template Using Web Based Management
409
> Manage Your Network Machine Securely Using
> Configure an IPsec Template Using Web Based Management > IKEv2 Settings for an IPsec Template
IKEv2 Settings for an IPsec Template
Option
Template Name
Use Prefixed Template
Internet Key Exchange (IKE)
Authentication Type
Encapsulating Security
Description
Type a name for the template (up to 16 characters).
Select Custom , IKEv2 High Security , or IKEv2 Medium Security .
The setting items are different depending on the selected template.
IKE is a communication protocol that is used to exchange encryption keys in order to carry out encrypted communication using IPsec. To carry out encrypted communication for that time only, the encryption algorithm that is necessary for IPsec is determined and the encryption keys are shared. For IKE, the encryption keys are exchanged using the
Diffie-Hellman key exchange method, and encrypted communication that is limited to IKE is carried out.
If you selected Custom in Use Prefixed Template , select IKEv2 .
• Diffie-Hellman Group
This key exchange method allows secret keys to be securely exchanged over an unprotected network. The Diffie-Hellman key exchange method uses a discrete logarithm problem, not the secret key, to send and receive open information that was generated using a random number and the secret key.
Select Group1 , Group2 , Group5 , or Group14 .
• Encryption
Select DES , 3DES , AES-CBC 128 , or AES-CBC 256 .
• Hash
Select MD5 , SHA1 , SHA256 , SHA384 or SHA512 .
• SA Lifetime
Specify the IKE SA lifetime.
Type the time (seconds) and number of kilobytes (KByte).
• Protocol
Select ESP .
ESP is a protocol for carrying out encrypted communication using IPsec. ESP encrypts the payload (communicated contents) and adds additional information. The IP packet is comprised of the header and the encrypted payload, which follows the header. In addition to the encrypted data, the IP packet also includes information regarding the encryption method and encryption key, the authentication data, and so on.
• Encryption
Select DES , 3DES , AES-CBC 128 , or AES-CBC 256 .
• Hash
Select MD5 , SHA1 , SHA256 , SHA384 , or SHA512 .
• SA Lifetime
Specify the IKE SA lifetime.
Type the time (seconds) and number of kilobytes (KByte).
• Encapsulation Mode
Select Transport or Tunnel .
• Remote Router IP-Address
Type the IP address (IPv4 or IPv6) of the remote router. Enter this information only when the Tunnel mode is selected.
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Option
Perfect Forward Secrecy (PFS)
Authentication Method
Pre-Shared Key
Certificate
Description
SA (Security Association) is an encrypted communication method using IPsec or IPv6 that exchanges and shares information, such as the encryption method and encryption key, in order to establish a secure communication channel before communication begins. SA may also refer to a virtual encrypted communication channel that has been established. The SA used for IPsec establishes the encryption method, exchanges the keys, and carries out mutual authentication according to the
IKE (Internet Key Exchange) standard procedure. In addition, the SA is updated periodically.
PFS does not derive keys from previous keys that were used to encrypt messages. In addition, if a key that is used to encrypt a message was derived from a parent key, that parent key is not used to derive other keys. Therefore, even if a key is compromised, the damage will be limited only to the messages that were encrypted using that key.
Select Enabled or Disabled .
Select the authentication method. Select Pre-Shared Key ,
Certificates , EAP - MD5 , or EAP - MS-CHAPv2 .
EAP is an authentication protocol that is an extension of PPP.
By using EAP with IEEE802.1x, a different key is used for user authentication during each session.
The following settings are necessary only when EAP - MD5 or
EAP - MS-CHAPv2 is selected in Authentication Method :
• Mode
Select Server-Mode or Client-Mode .
• Certificate
Select the certificate.
• User Name
Type the user name (up to 32 characters).
• Password
Type the password (up to 32 characters). The password must be entered two times for confirmation.
When encrypting communication, the encryption key is exchanged and shared beforehand using another channel.
If you selected Pre-Shared Key for the Authentication Method , type the Pre-Shared Key (up to 32 characters).
• Local/ID Type/ID
Select the sender's ID type, and then type the ID.
Select IPv4 Address , IPv6 Address , FQDN , E-mail Address , or
Certificate for the type.
If you select Certificate , type the common name of the certificate in the ID field.
• Remote/ID Type/ID
Select the recipient's ID type, and then type the ID.
Select IPv4 Address , IPv6 Address , FQDN , E-mail Address , or
Certificate for the type.
If you select Certificate , type the common name of the certificate in the ID field.
If you selected Certificates for Authentication Method , select the certificate.
411
Option Description
You can select only the certificates that were created using the
Certificate page of Web Based Management's Security configuration screen.
Related Information
•
Configure an IPsec Template Using Web Based Management
412
> Manage Your Network Machine Securely Using
> Configure an IPsec Template Using Web Based Management > Manual Settings for an IPsec
Template
Manual Settings for an IPsec Template
Option
Template Name
Use Prefixed Template
Internet Key Exchange (IKE)
Authentication Key (ESP, AH)
Description
Type a name for the template (up to 16 characters).
Select Custom .
IKE is a communication protocol that is used to exchange encryption keys in order to carry out encrypted communication using IPsec. To carry out encrypted communication for that time only, the encryption algorithm that is necessary for IPsec is determined and the encryption keys are shared. For IKE, the encryption keys are exchanged using the
Diffie-Hellman key exchange method, and encrypted communication that is limited to IKE is carried out.
Select Manual .
Type the In/Out values.
These settings are necessary when Custom is selected for Use
Prefixed Template , Manual is selected for Internet Key Exchange
(IKE) , and a setting other than None is selected for Hash for
Encapsulating Security section.
Code key (ESP)
SPI
The number of characters you can set differs depending on the setting you chose for Hash in the Encapsulating Security section.
If the length of the specified authentication key is different than the selected hash algorithm, an error will occur.
• MD5 : 128 bits (16 bytes)
• SHA1 : 160 bits (20 bytes)
• SHA256 : 256 bits (32 bytes)
• SHA384 : 384 bits (48 bytes)
• SHA512 : 512 bits (64 bytes)
When you specify the key in ASCII Code, enclose the characters in double quotation marks (").
Type the In/Out values.
These settings are necessary when Custom is selected in Use
Prefixed Template , Manual is selected in Internet Key Exchange
(IKE) , and ESP is selected in Protocol in Encapsulating Security .
The number of characters you can set differs depending on the setting you chose for Encryption in the Encapsulating
Security section.
If the length of the specified code key is different than the selected encryption algorithm, an error will occur.
• DES : 64 bits (8 bytes)
• 3DES : 192 bits (24 bytes)
• AES-CBC 128 : 128 bits (16 bytes)
• AES-CBC 256 : 256 bits (32 bytes)
When you specify the key in ASCII Code, enclose the characters in double quotation marks (").
These parameters are used to identify security information. Generally, a host has multiple Security Associations (SAs) for several types of IPsec communication. Therefore, it is necessary to identify the applicable SA when an IPsec packet is received. The SPI parameter, which identifies
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Option
Encapsulating Security
Description the SA, is included in the Authentication Header (AH) and
Encapsulating Security Payload (ESP) header.
These settings are necessary when Custom is selected for Use
Prefixed Template , and Manual is selected for Internet Key
Exchange (IKE) .
Enter the In/Out values. (3-10 characters)
• Protocol
Select ESP or AH .
ESP is a protocol for carrying out encrypted communication using IPsec. ESP encrypts the payload (communicated contents) and adds additional information. The IP packet is comprised of the header and the encrypted payload, which follows the header. In addition to the encrypted data, the IP packet also includes information regarding the encryption method and encryption key, the authentication data, and so on.
AH is part of the IPsec protocol that authenticates the sender and prevents manipulation of the data (ensures the completeness of the data). In the IP packet, the data is inserted immediately after the header. In addition, the packets include hash values, which are calculated using an equation from the communicated contents, secret key, and so on, in order to prevent the falsification of the sender and manipulation of the data. Unlike ESP, the communicated contents are not encrypted, and the data is sent and received as plain text.
• Encryption
Select DES , 3DES , AES-CBC 128 , or AES-CBC 256 .
• Hash
Select None , MD5 , SHA1 , SHA256 , SHA384 , or SHA512 . None can be selected only when ESP is selected in Protocol .
• SA Lifetime
Specify the IKE SA lifetime.
Type the time (seconds) and number of kilobytes (KByte).
• Encapsulation Mode
Select Transport or Tunnel .
• Remote Router IP-Address
Type the IP address (IPv4 or IPv6) of the remote router. Enter this information only when the Tunnel mode is selected.
SA (Security Association) is an encrypted communication method using IPsec or IPv6 that exchanges and shares information, such as the encryption method and encryption key, in order to establish a secure communication channel before communication begins. SA may also refer to a virtual encrypted communication channel that has been established. The SA used for IPsec establishes the encryption method, exchanges the keys, and carries out mutual authentication according to the
IKE (Internet Key Exchange) standard procedure. In addition, the SA is updated periodically.
Related Information
•
Configure an IPsec Template Using Web Based Management
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> Send an Email Securely
Send an Email Securely
•
Configure Email Sending Using Web Based Management
•
Send an Email with User Authentication
•
Send an Email Securely Using SSL/TLS
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> Configure Email Sending Using
Web Based Management
Configure Email Sending Using Web Based Management
We recommend using Web Based Management to configure secured email sending with user authentication.
1. Start your web browser.
2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
For example: https://192.168.1.2
3. If the machine prompts you for a password, type it, and then click .
4. Click the Network tab.
5. Click the Protocol menu in the left navigation bar.
6. In the SMTP field, click Advanced Setting and make sure the status of SMTP is Enabled .
7. Configure the SMTP settings.
• Confirm that the email settings are correct after configuration by sending a test email.
• If you do not know the SMTP server settings, contact your network administrator or Internet Service
Provider (ISP).
8. When finished, click Submit .
The Test Send E-mail Configuration dialog box appears.
9. Follow the instructions in the dialog box to test the current settings.
Related Information
•
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> Send an Email with User
Authentication
Send an Email with User Authentication
Your Brother machine supports the SMTP-AUTH method to send email via an email server that requires user authentication. This method prevents unauthorized users from accessing the email server.
You can use the SMTP-AUTH method for email notification and email reports (available for certain models).
We recommend using Web Based Management to configure the SMTP authentication.
Email Server Settings
You must configure your machine's SMTP authentication method to match the method used by your email server.
For details about your email server settings, contact your network administrator or Internet Service Provider
(ISP).
To enable SMTP server authentication: in the Web Based Management SMTP screen, under Server
Authentication Method , you must select SMTP-AUTH .
Related Information
•
417
> Send an Email Securely Using
SSL/TLS
Send an Email Securely Using SSL/TLS
Your Brother machine supports SSL/TLS communication methods. To use email server that is using SSL/TLS communication, you must configure following settings.
We recommend using Web Based Management to configure SSL/TLS.
Verify Server Certificate
Under SSL/TLS , if you choose SSL or TLS , the Verify Server Certificate check box will be selected automatically.
• Before you verify the server certificate, you must import the CA certificate issued by the CA that signed the server certificate. Contact your network administrator or your Internet Service Provider (ISP) to confirm if importing a CA certificate is necessary.
• If you do not need to verify the server certificate, clear the Verify Server Certificate check box.
Port Number
If you select SSL , or TLS , the Port value will be changed to match the protocol. To change the port number manually, type the port number after you select SSL/TLS settings.
You must configure your machine's communication method to match the method used by your email server. For details about your email server settings, contact your network administrator or your ISP.
In most cases, the secured webmail services require the following settings:
SMTP Port
Server Authentication Method
SSL/TLS
25
SMTP-AUTH
TLS
Related Information
•
418
> Use IEEE 802.1x Authentication for a Wired or a Wireless
Network
Use IEEE 802.1x Authentication for a Wired or a Wireless Network
•
What Is IEEE 802.1x Authentication?
•
Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web
Based Management (Web Browser)
•
IEEE 802.1x Authentication Methods
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> Use IEEE 802.1x Authentication for a Wired or a Wireless
Network > What Is IEEE 802.1x Authentication?
What Is IEEE 802.1x Authentication?
IEEE 802.1x is an IEEE standard for wired and wireless networks that limits access from unauthorized network devices. Your Brother machine (supplicant) sends an authentication request to a RADIUS server (Authentication server) through your access point or HUB. After your request has been verified by the RADIUS server, your machine can access the network.
Related Information
•
Use IEEE 802.1x Authentication for a Wired or a Wireless Network
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> Use IEEE 802.1x Authentication for a Wired or a Wireless
Network > Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based
Management (Web Browser)
Configure IEEE 802.1x Authentication for a Wired or a Wireless Network
Using Web Based Management (Web Browser)
• If you configure your machine using EAP-TLS authentication, you must install the client certificate issued by a CA before you start configuration. Contact your network administrator about the client certificate. If you have installed more than one certificate, we recommend writing down the certificate name you want to use.
• Before you verify the server certificate, you must import the CA certificate that has been issued by the CA that signed the server certificate. Contact your network administrator or your Internet Service Provider
(ISP) to confirm whether a CA certificate import is necessary.
You can also configure IEEE 802.1x authentication using:
• BRAdmin Professional (Wired and wireless network)
• Wireless setup wizard from the control panel (Wireless network)
• Wireless setup wizard on the installation disc (Wireless network)
1. Start your web browser.
2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
For example: https://192.168.1.2
• If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such as "SharedPrinter" instead of the IP address.
For example: https://SharedPrinter
If you enable a NetBIOS name, you can also use the node name.
For example: https://brnxxxxxxxxxxxx
The NetBIOS name can be found in the Network Configuration Report.
• For Mac, access Web Based Management by clicking the machine's icon on the Status Monitor screen.
3. If the machine prompts you for a password, type it, and then click .
4. Click the Network tab.
5. Do one of the following:
Option
Wired network
Description
Click the Wired tab, and then select Wired 802.1x Authentication in the left navigation bar.
Wireless network Click the Wireless tab, and then select Wireless (Enterprise) in the left navigation bar.
6. Configure the IEEE 802.1x authentication settings.
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• To enable IEEE 802.1x authentication for wired networks, select Enabled for Wired 802.1x status on the Wired 802.1x Authentication page.
• If you are using EAP-TLS authentication, you must select the client certificate that has been installed
(shown with certificate name) for verification from the Client Certificate drop-down list.
• If you select EAP-FAST , PEAP , EAP-TTLS , or EAP-TLS authentication, select the verification method from the Server Certificate Verification drop-down list. Verify the server certificate using the CA certificate, imported to the machine in advance, that has been issued by the CA that signed the server certificate.
Select one of the following verification methods from the Server Certificate Verification drop-down list:
Option
No Verification
Description
The server certificate can always be trusted. The verification is not performed.
CA Cert.
The verification method to check the CA reliability of the server certificate, using the
CA certificate that has been issued by the CA that signed the server certificate.
CA Cert. + ServerID
The verification method to check the common name 1
value of the server certificate, in addition to the CA reliability of the server certificate.
7. When finished with configuration, click Submit .
For wired networks: After configuring, connect your machine to the IEEE 802.1x supported network. After a few minutes, print the Network Configuration Report to check the < Wired IEEE 802.1x
> Status.
Option Description
Success The wired IEEE 802.1x function is enabled and the authentication was successful.
Failed
Off
The wired IEEE 802.1x function is enabled; however, the authentication failed.
The wired IEEE 802.1x function is not available.
Related Information
•
Use IEEE 802.1x Authentication for a Wired or a Wireless Network
•
Print the Network Configuration Report
•
•
Supported Security Certificate Features
1 The common name verification compares the common name of the server certificate to the character string configured for the Server ID .
Before you use this method, contact your system administrator about the server certificate's common name and then configure Server ID .
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> Use IEEE 802.1x Authentication for a Wired or a Wireless
Network > IEEE 802.1x Authentication Methods
IEEE 802.1x Authentication Methods
LEAP (Wireless network)
Lightweight Extensible Authentication Protocol (LEAP) is a proprietary EAP method developed by Cisco
Systems, Inc., which uses a user ID and password for authentication.
EAP-FAST
Extensible Authentication Protocol-Flexible Authentication via Secured Tunneling (EAP-FAST) has been developed by Cisco Systems, Inc., which uses a user ID and password for authentication, and symmetric key algorithms to achieve a tunneled authentication process.
The Brother machine supports the following inner authentication methods:
• EAP-FAST/NONE
• EAP-FAST/MS-CHAPv2
• EAP-FAST/GTC
EAP-MD5 (Wired network)
Extensible Authentication Protocol-Message Digest Algorithm 5 (EAP-MD5) uses a user ID and password for challenge-response authentication.
PEAP
Protected Extensible Authentication Protocol (PEAP) is a version of EAP method developed by Cisco
Systems, Inc., Microsoft ® Corporation and RSA Security. PEAP creates an encrypted Secure Sockets Layer
(SSL)/Transport Layer Security (TLS) tunnel between a client and an authentication server, for sending a user
ID and password. PEAP provides mutual authentication between the server and the client.
The Brother machine supports the following inner authentications:
• PEAP/MS-CHAPv2
• PEAP/GTC
EAP-TTLS
Extensible Authentication Protocol-Tunneled Transport Layer Security (EAP-TTLS) has been developed by
Funk Software and Certicom. EAP-TTLS creates a similar encrypted SSL tunnel to PEAP, between a client and an authentication server, for sending a user ID and password. EAP-TTLS provides mutual authentication between the server and the client.
The Brother machine supports the following inner authentications:
• EAP-TTLS/CHAP
• EAP-TTLS/MS-CHAP
• EAP-TTLS/MS-CHAPv2
• EAP-TTLS/PAP
EAP-TLS
Extensible Authentication Protocol-Transport Layer Security (EAP-TLS) requires digital certificate authentication both at a client and an authentication server.
Related Information
•
Use IEEE 802.1x Authentication for a Wired or a Wireless Network
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Mobile/Web Connect
•
•
•
•
•
•
Brother iPrint&Scan for Mobile Devices
•
Near-Field Communication (NFC)
424
Home > Mobile/Web Connect > Brother Web Connect
Brother Web Connect
•
•
Online Services Used with Brother Web Connect
•
Conditions for Using Brother Web Connect
•
•
Scan and Upload Documents Using Brother Web Connect
•
Upload a Document from an External Memory Device Using Brother Web Connect
•
Download and Print Documents Using Brother Web Connect
•
Download and Save a Document to an External Memory Device Using Brother Web
•
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> Brother Web Connect Overview
Brother Web Connect Overview
Certain websites provide services that allow users to upload and view images and files on the website. Your
Brother machine can scan images and upload them to these services, and also download from and print images that are already uploaded to these services.
1
3
2
4
1. Printing
2. Scanning
3. Photos, images, documents and other files
4. Web Service
To use Brother Web Connect, your Brother machine must be connected to a network that has access to the
Internet, through either a wired or wireless connection.
For network setups that use a proxy server, the machine must also be configured to use a proxy server. If you are unsure of your network configuration, check with your network administrator.
A proxy server is a computer that serves as an intermediary between computers without a direct Internet connection, and the Internet.
Press (Web) or (Apps) on the touchscreen to use Brother Web Connect.
Related Information
•
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> Online Services Used with Brother Web Connect
Online Services Used with Brother Web Connect
Use Brother Web Connect to access online services from your Brother machine. Some of these web services offer business versions.
To use Brother Web Connect, you must have an account with the online service you want to use. If you do not already have an account, use a computer to access the service's website and create an account.
You do not need to create an account to use Brother CreativeCenter. (Brother CreativeCenter is available only for some models.)
Google Drive ™
An online document storage, editing, sharing and file synchronization service.
URL: drive.google.com
Evernote ®
An online file storage and management service.
URL: www.evernote.com
Dropbox
An online file storage, sharing and synchronization service.
URL: www.dropbox.com
OneDrive
An online file storage, sharing and management service.
URL: https://onedrive.live.com
Box
An online document editing and sharing service.
URL: www.box.com
OneNote ®
An online document editing and sharing service.
URL: www.onenote.com
Brother CreativeCenter
A website that offers various templates, such as greeting cards, brochures and calendars that you can print on your Brother machine. (available only for certain countries and models) www.brother.com/creativecenter
For more information about any of these services, refer to the respective service's website.
The following table describes which file types can be used with each Brother Web Connect feature:
Accessible Services
Download and print images or save them to media
Google Drive ™
Evernote ®
Dropbox
OneDrive
Box
JPEG
DOC
DOCX
XLS
XLSX
PPT
OneNote ®
JPEG
DOC
DOCX
XLS
XLSX
PPT
Brother CreativeCenter
(Print only)
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Accessible Services
Upload scanned images
Upload images saved on media
FaxForward to the online services
Google Drive ™
Evernote ®
Dropbox
OneDrive
Box
PPTX
JPEG
DOCX
XLSX
PPTX
TIFF
JPEG
JPEG
TIFF
OneNote ®
PPTX
JPEG
DOCX
XLSX
PPTX
TIFF
-
JPEG
TIFF
Brother CreativeCenter
-
-
-
• Not all services are available in all countries.
• For Hong Kong, Taiwan and Korea
Brother Web Connect supports only file names written in English. Files named in the local language will not be downloaded.
Related Information
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> Conditions for Using Brother Web Connect
Conditions for Using Brother Web Connect
•
Brother Software Installation for Using Brother Web Connect
•
Configure the Proxy Server Settings Using the Machine's Control Panel
•
Configure the Proxy Server Settings Using Web Based Management
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>
Conditions for Using Brother Web
> Brother Software Installation for Using Brother Web Connect
Brother Software Installation for Using Brother Web Connect
The initial installation of Brother Web Connect requires a computer that has access to the Internet and has the
Brother machine's software installed.
Windows ®
To install the Brother Software and configure the machine to be able to print over your wired or wireless network, see the Quick Setup Guide included with your Brother machine.
Mac
To install the Full Driver & Software Package , go to your model's Downloads page on the Brother Solutions
Center at support.brother.com
.
Related Information
•
Conditions for Using Brother Web Connect
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>
Conditions for Using Brother Web
> Configure the Proxy Server Settings Using the Machine's Control Panel
Configure the Proxy Server Settings Using the Machine's Control Panel
If your network uses a proxy server, the following proxy server information must be configured on the machine:
• Proxy server address
• Port number
• User Name
• Password
1. Press [Settings] > [All Settings] > [Network] > [Web Connect Settings] > [Proxy
Settings] > [Proxy Connection] .
2. Press [On] .
3. Press the option that you want to set, and then enter the proxy server information.
Press [OK] .
4. Press .
Related Information
•
Conditions for Using Brother Web Connect
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>
Conditions for Using Brother Web
> Configure the Proxy Server Settings Using Web Based Management
Configure the Proxy Server Settings Using Web Based Management
If your network uses a proxy server, the following proxy server information must be configured using Web
Based Management:
• Proxy server address
• Port number
• User Name
• Password
We recommend Microsoft ® Internet Explorer ® 11/Microsoft Edge ™ for Windows ® , and Safari 10/11 for Mac.
Make sure that JavaScript and Cookies are always enabled in whichever browser you use.
1. Start your web browser.
2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
For example: https://192.168.1.2
3. If the machine prompts you for a password, type it, and then click .
4. Click the Network tab.
5. Click the Protocol menu in the left navigation bar.
6. Make sure the Proxy check box is selected, and then click Submit .
7. In the Proxy field, click Advanced Settings .
8. Enter the proxy server information.
9. Click Submit .
Related Information
•
Conditions for Using Brother Web Connect
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> Set Up Brother Web Connect
Set Up Brother Web Connect
•
Brother Web Connect Setup Overview
•
Create an Account for Each Online Service Before Using Brother Web Connect
•
Apply for Brother Web Connect Access
•
Register an Account on Your Brother Machine for Brother Web Connect
•
Set Up Brother Web Connect for Brother CreativeCenter
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>
Set Up Brother Web Connect > Brother Web
Connect Setup Overview
Brother Web Connect Setup Overview
Configure the Brother Web Connect settings using the following procedure (when using Brother CreativeCenter, this procedure is not necessary):
Step 1: Create an account with the service you want to use.
Access the service's website using a computer and create an account. (If you already have an account, there is no need to create an additional account.)
1
3 2
1. User registration
2. Web Service
3. Obtain account
Step 2: Apply for Brother Web Connect access.
Start Brother Web Connect access using a computer and obtain a temporary ID.
1
3 2
1. Enter account information
2. Brother Web Connect application page
3. Obtain temporary ID
Step 3: Register your account information on your machine so you can access the service you want to use.
Enter the temporary ID to enable the service on your machine. Specify the account name as you would like it to be displayed on the machine, and enter a PIN if you would like to use one.
1
2
1. Enter temporary ID
2. Web Service
Your Brother machine can now use the service.
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Related Information
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435
>
Set Up Brother Web Connect > Create an Account
for Each Online Service Before Using Brother Web Connect
Create an Account for Each Online Service Before Using Brother Web
Connect
To use Brother Web Connect to access an online service, you must have an account with that online service. If you do not already have an account, use a computer to access the service's website and create an account.
After creating an account, log on and use the account once with a computer before using the Brother Web
Connect feature. Otherwise, you may not be able to access the service using Brother Web Connect.
If you already have an account, there is no need to create an additional account.
After you finish creating an account with the online service you want to use, apply for Brother Web Connect access.
Related Information
•
436
>
Set Up Brother Web Connect > Apply for Brother
Web Connect Access
Apply for Brother Web Connect Access
To use Brother Web Connect to access online services, you must first apply for Brother Web Connect access using a computer that has the Brother Software installed.
1. Access the Brother Web Connect application website:
Option Description
Windows ® 7 Click (Start) > All Programs > Brother > Brother Utilities , and then click the dropdown list and select your model name (if not already selected). Click Do More in the left navigation bar, and then click Brother Web Connect .
Windows ® 8
Windows ® 10
Launch ( Brother Utilities ), and then click the drop-down list and select your model name (if not already selected). Click Do More in the left navigation bar, and then click
Brother Web Connect .
Windows ® 8.1 Move your mouse to the lower left corner of the Start screen and click (if you are using a touch-based device, swipe up from the bottom of the Start screen to bring up the
Apps screen).
Click ( Brother Utilities ), and then click the drop-down list and select your model name (if not already selected). Click Do More in the left navigation bar, and then click
Brother Web Connect .
Mac Click Go in the Finder bar, Applications > Brother > Utilities > Brother Web Connect .
You can also access the website directly:
Type bwc.brother.com
into your web browser's address bar.
The Brother Web Connect page launches.
2. Select the service you want to use.
The actual screen may differ from the screen shown above.
3. Follow the on-screen instructions and apply for access.
When finished, your temporary ID will appear.
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4. Make a note of your temporary ID, as you will need it to register accounts to the machine. The temporary ID is valid for 24 hours.
5. Close the web browser.
Now that you have a Brother Web Connect access ID, you must register this ID on your machine, and then use your machine to access the web service you want to use.
Related Information
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438
>
Set Up Brother Web Connect > Register an
Account on Your Brother Machine for Brother Web Connect
Register an Account on Your Brother Machine for Brother Web Connect
You must enter your Brother Web Connect account information and configure your machine so that it can use
Brother Web Connect to access the service you want.
• You must apply for Brother Web Connect access to register an account on your machine.
• Before you register an account, confirm that the correct date and time are set on the machine's control panel.
1. Press d or c to display [Web] .
Press [Web] .
• If information regarding the Internet connection appears on the machine's LCD, read the information and press [OK] .
• Occasionally, updates or announcements about Brother Web Connect's features will appear on the
LCD. Read the information, and then press [OK] .
2. Press a or b to display the service with which you want to register.
Press the service name.
3. If information regarding Brother Web Connect appears, press [OK] .
4. Press [Register/Delete] > [Register Account] .
5. The machine will prompt you to enter the temporary ID you received when you applied for Brother Web
Connect access.
Press [OK] .
6. Enter the temporary ID using the LCD, and then press [OK] .
An error message will appear on the LCD if the information you entered does not match the temporary ID you received when you applied for access, or if the temporary ID has expired. Either enter the temporary ID correctly, or apply for access again and receive a new temporary ID.
7. The machine will prompt you to enter the account name that you want to be displayed on the LCD.
Press [OK] .
8. Enter the name using the LCD, and then press [OK] .
9. Do one of the following:
• To set a PIN for the account, press [Yes] . (A PIN prevents unauthorized access to the account.) Enter a four-digit number, and then press [OK] .
• If you do not want to set a PIN, press [No] .
When the account information you entered appears, confirm that it is correct.
10. Press [Yes] to register your information as entered.
11. Press [OK] .
Account registration is complete and your machine can now access the service.
12. Press .
Related Information
•
439
>
Set Up Brother Web Connect > Set Up Brother
Web Connect for Brother CreativeCenter
Set Up Brother Web Connect for Brother CreativeCenter
Brother Web Connect is set up to work with Brother CreativeCenter automatically. No configuration is needed to create the calendars, business cards, posters and greeting cards available at www.brother.com/creativecenter .
Brother CreativeCenter is not available in all countries.
Related Information
•
440
> Scan and Upload Documents Using Brother Web
Connect
Scan and Upload Documents Using Brother Web Connect
Upload your scanned photos and documents directly to a web service without using a computer.
• When scanning and uploading JPEG files, black and white scanning is not available.
• When scanning and uploading Searchable PDF or Microsoft ® Office files, black and white and gray scanning is not available.
• When scanning and uploading JPEG files, each page is uploaded as a separate file.
• Uploaded documents are saved in an album named From_BrotherDevice .
For information regarding restrictions, such as the size or number of documents that can be uploaded, refer to the respective service's website.
If you are a restricted Web Connect user due to the Secure Function Lock feature (available for certain models), you cannot upload the scanned data.
1. Load your document.
2. Press d or c to display [Web] .
Press [Web] .
• You can also press [Scan] > [to Web] .
• If information regarding the Internet connection appears on the machine's LCD, read the information and press [OK] .
• Occasionally, updates or announcements about Brother Web Connect's features will appear on the
LCD. Read the information, and then press [OK] .
3. Press a or b to display the service that hosts the account to which you want to upload.
Press the service name.
4. Press a or b to display your account name, and then press it.
5. If the PIN entry screen appears, enter the four-digit PIN and press [OK] .
6. Press a or b to display [Upload: Scanner] .
Press [Upload: Scanner] .
• If you pressed [Scan] > [to Web] , this option does not appear.
• This option may not appear depending on the service.
7. Follow the on-screen instructions to complete this operation.
Related Information
•
441
> Upload a Document from an External Memory
Device Using Brother Web Connect
Upload a Document from an External Memory Device Using Brother
Web Connect
Documents saved on media (such as a memory card or a USB flash drive) connected to the machine can be uploaded directly to a web service.
• Uploaded documents are saved in an album named From_BrotherDevice .
• USB flash drive is available only for some models.
For information regarding restrictions, such as the size or number of documents that can be uploaded, refer to the respective service's website.
If you are a restricted Web Connect user due to the Secure Function Lock feature (available for certain models), you cannot upload documents saved on media.
IMPORTANT
DO NOT remove the memory card or USB flash drive while your Brother machine is accessing the media.
Otherwise, the card, USB flash drive, or data stored on the card could be damaged.
(For Hong Kong, Taiwan and Korea)
Brother Web Connect supports only file names written in English. Files named in the local language will not be uploaded.
1. Insert a memory card or USB flash drive into your machine.
The LCD automatically changes.
2. Press [Web] .
• If information regarding the Internet connection appears on the machine's LCD, read the information and press [OK] .
• Occasionally, updates or announcements about Brother Web Connect's features will appear on the
LCD. Read the information, and then press [OK] .
3. Press a or b to display the service that hosts the account to which you want to upload.
Press the service name.
4. Press a or b to display your account name, and then press it.
5. If the PIN entry screen appears, enter the four-digit PIN and press [OK] .
6. Press a or b to display [Upload: Media] .
Press [Upload: Media] .
7. Follow the on-screen instructions to complete this operation.
Related Information
•
442
> Download and Print Documents Using Brother
Web Connect
Download and Print Documents Using Brother Web Connect
Documents that have been uploaded to your account can be downloaded directly to your machine and printed.
Documents that other users have uploaded to their own accounts for sharing can also be downloaded to your machine and printed, as long as you have viewing privileges for those documents. Certain services allow guest users to view documents that are public. When accessing a service or an account as a guest user, you can view documents that the owner has made public, that is, documents with no viewing restrictions.
To download other users’ documents, you must have access privileges to view the corresponding albums or documents.
If you are a restricted user for Web Connect due to the Secure Function Lock feature (available for certain models), you cannot download the data.
The Secure Function Lock Page Limit feature applies to the print job using Web Connect.
For Hong Kong, Taiwan and Korea
Brother Web Connect supports only file names written in English. Files named in the local language will not be downloaded.
Related Information
•
•
Download and Print Using Web Services
•
Download and Print Brother CreativeCenter Templates
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>
Download and Print Documents Using Brother
Web Connect > Download and Print Using Web Services
Download and Print Using Web Services
For information on Brother CreativeCenter Templates, see Related Information .
1. Press d or c to display [Web] .
Press [Web] .
• If information regarding the Internet connection appears on the machine's LCD, read the information and press [OK] .
• Occasionally, updates or announcements about Brother Web Connect's features will appear on the
LCD. Read the information, and then press [OK] .
2. Press a or b to display the service that hosts the document you want to download and print.
Press the service name.
3. Press a or b to display your account name, and then press it. If the PIN entry screen appears, enter the fourdigit PIN and press [OK] .
4. Press a or b to display [Download: Print] .
Press [Download: Print] .
5. Press a or b to display the desired album, and then press it.
• An album is a collection of documents. However, the actual term may differ depending on the service you use. When using Evernote ® , you must select the notebook, and then select the note.
• Some services do not require documents to be saved in albums. For documents not saved in albums, select [See Unsorted Files] to select documents. You cannot download documents from other users if the documents are not saved in an album.
6. Press the thumbnail of the document you want to print. Confirm the document on the LCD and press [OK] .
Select additional documents to print (you can select up to 10 documents).
7. When finished, press [OK] .
8. Follow the on-screen instructions to complete this operation.
Related Information
•
Download and Print Documents Using Brother Web Connect
•
Download and Print Brother CreativeCenter Templates
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>
Download and Print Documents Using Brother
Web Connect > Download and Print Brother CreativeCenter Templates
Download and Print Brother CreativeCenter Templates
Brother CreativeCenter is not available in all countries.
1. Press d or c to display [Apps] .
Press [Apps] .
• If information regarding the Internet connection appears on the machine’s LCD, read it, and then press
[OK] .
• Occasionally, updates or announcements about Brother Web Connect's features will appear on the
LCD. Read the information, and then press [OK] .
2. Press a or b to display [Print "CreativeCenter" Templates] .
Press [Print "CreativeCenter" Templates] .
3. Press a or b to display the desired category, and then press it.
4. Select the desired file. Enter the number of copies you want to print and then press [OK] . Repeat this step until you have selected all the files that you want to print.
5. When finished, press [OK] .
If information regarding the recommended print settings appears on the machine’s LCD, read the information and press [OK] .
6. Follow the on-screen instructions to complete this operation.
Related Information
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Download and Print Documents Using Brother Web Connect
•
Download and Print Using Web Services
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> Download and Save a Document to an External
Memory Device Using Brother Web Connect
Download and Save a Document to an External Memory Device Using
Brother Web Connect
JPEG, PDF and Microsoft ® Office files can be downloaded from a service and saved directly on media connected to the machine. Documents that other users have uploaded to their own accounts for sharing can also be downloaded to your machine as long as you have viewing privileges for those documents. Certain services allow guest users to view documents that are public. When accessing a service or an account as a guest user, you can view documents that the owner has made public, that is, documents with no viewing restrictions.
• Make sure there is enough available space on your memory card or USB flash drive.
• To download other users’ documents, you must have access privileges to view the corresponding albums or documents.
• USB flash drive is available only for some models.
• Downloaded files are renamed based on the current date. For example, the first image saved on July 1, would be named 07010001.jpg. Note that the region setting also determines the date format of the file name.
• Images are saved in the “BROTHER” folder, which can be found on the root level of the media.
IMPORTANT
DO NOT remove the memory card or USB flash drive while your Brother machine is accessing the media.
Otherwise, the card, USB flash drive, or data stored on the card could be damaged.
1. Insert a memory card or USB flash drive into your machine.
The LCD automatically changes.
2. Press [Web] .
• If information regarding the Internet connection appears on the machine's LCD, read the information and press [OK] .
• Occasionally, updates or announcements about Brother Web Connect's features will appear on the
LCD. Read the information, and then press [OK] .
3. Press a or b to display the service that hosts the document you want to download.
Press the service name.
4. Press a or b to display your account name, and then press it. If the PIN entry screen appears, enter the fourdigit PIN and press [OK] .
5. Press a or b to display [Download: Media] .
Press [Download: Media] .
6. Follow the on-screen instructions to complete this operation.
• An album is a collection of documents. However, the actual term may differ depending on the service you use. When using Evernote ® , you must select the notebook, and then select the note.
• Some services do not require documents to be saved in albums. For documents not saved in albums, select [See Unsorted Files] to select documents. You cannot download documents from other users if the documents are not saved in an album.
Related Information
•
446
> FaxForward to Cloud or E-mail
FaxForward to Cloud or E-mail
• Use the FaxForward to Cloud feature to automatically forward incoming faxes to your accounts with the available online services.
1
1. Web Service
• Use the FaxForward to E-mail feature to automatically forward incoming faxes to an inbox as email attachments.
Related Information
•
•
Turn On FaxForward to Cloud or E-mail
•
Turn Off FaxForward to Cloud or E-mail
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>
> Turn On
FaxForward to Cloud or E-mail
Turn On FaxForward to Cloud or E-mail
Turn on the FaxForward feature to automatically forward incoming faxes to either an online service or an inbox as email attachments.
• This feature is available only for black and white faxes.
• If you turn on FaxForward, you cannot use the following features:
[Fax Forward]
[Fax Storage]
[PC Fax Receive]
1. Press d or c to display [Apps] .
Press [Apps] .
• If information regarding the Internet connection appears on the machine’s LCD, read it, and then press
[OK] .
• Occasionally, updates or announcements about Brother Web Connect's features will appear on the
LCD. Read the information, and then press [OK] .
2. Press a or b to display [FaxForward to Cloud/E-mail] .
Press [FaxForward to Cloud/E-mail] .
If information regarding [FaxForward to Cloud/E-mail] appears, read it, and then press [OK] .
3. Press [On] .
4. Press [Forward to Cloud] or [Forward to E-mail] .
• If you selected [Forward to Cloud] , choose the online service you want to receive the faxes, and then specify your account name.
• If you selected [Forward to E-mail] , select the email address you want to receive the faxes as email attachments.
5. Follow the on-screen instructions to complete this operation.
Related Information
•
•
448
>
> Turn Off
FaxForward to Cloud or E-mail
Turn Off FaxForward to Cloud or E-mail
Turn off FaxForward when you want to stop incoming faxes from automatically going to either an online service or an inbox as email attachments.
If there are received faxes still in your machine's memory, you cannot turn off FaxForward.
1. Press d or c to display [Apps] .
Press [Apps] .
• If information regarding the Internet connection appears on the machine’s LCD, read it, and then press
[OK] .
• Occasionally, updates or announcements about Brother Web Connect's features will appear on the
LCD. Read the information, and then press [OK] .
2. Press a or b to display [FaxForward to Cloud/E-mail] .
Press [FaxForward to Cloud/E-mail] .
If information regarding [FaxForward to Cloud/E-mail] appears, read it, and then press [OK] .
3. Press [Off] .
4. Press [OK] .
Related Information
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449
Home > Mobile/Web Connect > Google Cloud Print
Google Cloud Print
•
•
Before Using Google Cloud Print
•
Print from Google Chrome ™ or Chrome OS ™
•
Print from Google Drive ™ for Mobile
•
Print from Gmail ™ Webmail Service for Mobile
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> Google Cloud Print Overview
Google Cloud Print Overview
Google Cloud Print ™ is a Google service that allows you to print to a printer registered to your Google account using a network-compatible device (such as a mobile phone or computer) without installing the printer driver on the device.
Printing from Android ™ apps requires installing the Google Cloud Print ™ app from the Google Play ™ Store.
1
2
3 4
1. Print request
2. Internet
3. Google Cloud Print ™
4. Printing
Related Information
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> Before Using Google Cloud Print
Before Using Google Cloud Print
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Network Settings for Using Google Cloud Print
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Register Your Machine with Google Cloud Print Using Google Chrome ™
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Register Your Machine with Google Cloud Print Using Web Based Management
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> Before Using Google Cloud Print > Network Settings
for Using Google Cloud Print
Network Settings for Using Google Cloud Print
In order to use Google Cloud Print ™ , your Brother machine must be connected to a network that has access to the Internet, either through a wired or wireless connection. To connect and configure your machine correctly, see the Quick Setup Guide or related topics in this guide.
Related Information
•
Before Using Google Cloud Print
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> Before Using Google Cloud Print > Register Your
Machine with Google Cloud Print Using Google Chrome ™
Register Your Machine with Google Cloud Print Using Google Chrome ™
Make sure you have already created a Google Account. If you do not have an account, use a computer or mobile device to access the Google website ( https://accounts.google.com/signup ) and create an account.
Make sure your Brother machine is idle before starting the registration process.
The steps in this section are examples for Windows ® users.
Screens on your computer may vary depending on your operating system and environment.
1. Open Google Chrome ™ on your computer.
2. Sign in to your Google Account.
3. Click the Google Chrome ™ menu icon, and then Settings > Show advanced settings… .
4. Click Google Cloud Print > Manage .
5. Follow the on-screen instructions to register your machine.
6. When a confirmation message appears on your machine, press the [OK] button.
If the confirmation message does not appear on your machine's LCD, repeat these steps.
7. When your Brother machine is successfully registered, it will appear in the My devices field.
Related Information
•
Before Using Google Cloud Print
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> Before Using Google Cloud Print > Register Your
Machine with Google Cloud Print Using Web Based Management
Register Your Machine with Google Cloud Print Using Web Based
Management
Make sure you have already created a Google Account. If you do not have an account, use a computer or mobile device to access the Google website ( https://accounts.google.com/signup ) and create an account.
Make sure your Brother machine is idle before starting the registration process.
Before you begin to register your machine, confirm that the correct date and time are set on the machine's control panel. See Related Information .
1. Confirm that your Brother machine is connected to the same network as your computer or mobile device.
2. Start your web browser.
Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the IP address of the machine or the print server name). For example: https://192.168.1.2
If the machine prompts you for a password, type it, and then click .
3. Click the Network tab.
4. Click the Protocol menu in the left navigation bar.
5. Make sure that Google Cloud Print is selected, and then click Advanced Settings .
6. Make sure that Status is set to Enabled . Click Register .
7. When a confirmation message appears on your machine's LCD, press [OK] .
If the confirmation message does not appear on your machine's LCD, repeat these steps.
8. Click Google .
9. The sign-in screen for Google Cloud Print ™ appears. Sign in with your Google Account and follow the onscreen instructions to register your machine.
10. When you have finished registering your machine, return to the Web Based Management screen and make sure that Registration Status is set to Registered .
If your machine supports the Secure Function Lock feature, printing via Google Cloud Print ™ is possible even if PC print for each user is restricted. To restrict printing via Google Cloud Print ™ , disable Google
Cloud Print ™ using Web Based Management or set the Secure Function Lock feature to Public Mode, and then restrict print for public users. See Related Information .
Related Information
•
Before Using Google Cloud Print
•
•
Configure Secure Function Lock 3.0 Using Web Based Management
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> Print from Google Chrome ™ or Chrome OS ™
Print from Google Chrome ™ or Chrome OS ™
1. Make sure your Brother machine is turned on.
2. Open the web page that you want to print.
3. Click the Google Chrome ™ menu icon.
4. Click Print .
5. Select your machine from the printer list.
6. Change print options, if needed.
7. Click Print .
Related Information
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456
> Print from Google Drive ™ for Mobile
Print from Google Drive ™ for Mobile
1. Make sure your Brother machine is turned on.
2. Access Google Drive ™ from your Android ™ or iOS device’s web browser.
3. Open the document that you want to print.
4. Tap the menu icon.
5. Tap Print .
6. Select your machine from the printer list.
7. Change print options, if needed.
8. Tap or Print .
Related Information
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457
> Print from Gmail ™ Webmail Service for Mobile
Print from Gmail ™ Webmail Service for Mobile
1. Make sure your Brother machine is turned on.
2. Access the Gmail ™ webmail service from your Android ™ or iOS device’s web browser.
3. Open the email that you want to print.
4. Tap the menu icon.
If Print appears beside the attachment name, you can also print the attachment. Tap Print , and then follow the instructions on your mobile device.
5. Tap Print .
6. Select your machine from the printer list.
7. Change print options, if needed.
8. Tap or Print .
Related Information
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458
Home > Mobile/Web Connect > AirPrint
AirPrint
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•
•
•
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Send a Fax Using AirPrint (macOS)
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AirPrint Overview
AirPrint is a printing solution for Apple operating systems that allows you to wirelessly print photos, email, web pages and documents from your iPad, iPhone, iPod touch and Mac computer without the need to install a driver.
AirPrint also lets you send faxes directly from your Mac computer without printing them and lets you scan documents to your Mac computer.
For more information, visit Apple’s website.
Related Information
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AirPrint > Before Using AirPrint (macOS)
Before Using AirPrint (macOS)
Before printing using macOS, add your Brother machine to the printer list on your Mac computer.
1. Select System Preferences from the Apple Menu.
2. Click Printers & Scanners .
3. Click the + icon below the Printers pane on the left.
The Add screen appears.
4. Select your Brother machine, and then select AirPrint from the Use pop-up menu.
5. Click Add .
Related Information
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461
AirPrint > Print Using AirPrint
Print Using AirPrint
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Print from iPad, iPhone, or iPod touch
•
462
> Print from iPad, iPhone, or iPod touch
Print from iPad, iPhone, or iPod touch
The procedure used to print may vary by application. Safari is used in the example below.
1. Make sure your Brother machine is turned on.
2. Use Safari to open the page that you want to print.
3. Tap or .
4. Tap Print .
5. Make sure your Brother machine is selected.
6. If a different machine (or no printer) is selected, tap Printer .
A list of available machines appears.
7. Tap your machine's name in the list.
8. Select the desired options, such as the number of pages to print and 2-sided printing (if supported by your machine).
9. Tap Print .
Related Information
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463
> Print Using AirPrint (macOS)
Print Using AirPrint (macOS)
The procedure used to print may vary by application. Safari is used in the example below. Before printing, make sure your Brother machine is in the printer list on your Mac computer.
1. Make sure your Brother machine is turned on.
2. On your Mac computer, use Safari to open the page that you want to print.
3. Click the File menu, and then select Print .
4. Make sure your Brother machine is selected. If a different machine (or no printer) is selected, click the Printer pop-up menu, and then select your Brother machine.
5. Select the desired options, such as the number of pages to print and 2-sided printing (if supported by your machine).
6. Click Print .
Related Information
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AirPrint > Scan Using AirPrint (macOS)
Scan Using AirPrint (macOS)
Before scanning, make sure your Brother machine is in the scanner list on your Mac computer.
1. Load your document.
2. Select System Preferences from the Apple Menu.
3. Click Printers & Scanners .
4. Select your Brother machine from the scanner list.
5. Click the Scan tab, and then click the Open Scanner… button.
The Scanner screen appears.
6. If you place the document in the ADF, select Use Document Feeder check box, and then select the size of your document from the scan size setting pop-up menu.
7. Select the destination folder or destination application from the destination setting pop-up menu.
8. Click Show Details to change the scanning settings if needed.
You can crop the image manually by dragging the mouse pointer over the portion you want to scan when scanning from the scanner glass.
9. Click Scan .
Related Information
•
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465
AirPrint > Send a Fax Using AirPrint (macOS)
Send a Fax Using AirPrint (macOS)
Make sure your Brother machine is in the printer list on your Mac computer. Apple TextEdit is used in the example below.
• AirPrint supports only black and white fax documents.
• Your machine supports the Secure Function Lock feature. Sending faxes via AirPrint is not available if
Fax Tx for each user is restricted.
1. Make sure your Brother machine is turned on.
2. On your Mac computer, open the file that you want to send as a fax.
3. Click the File menu, and then select Print .
4. Click the Printer pop-up menu, and then select Brother MFC-XXXX - Fax (where XXXX is your model name).
5. Type the fax recipient information.
6. Click Fax .
Related Information
•
•
466
Home > Mobile/Web Connect > Mobile Printing for Windows
®
Mobile Printing for Windows ®
Mobile printing for Windows ® is a function to print wirelessly from your Windows ® mobile device. You can connect to the same network that your Brother machine is connected to and print without installing the printer driver on the device. Many Windows ® apps support this function.
2
3
1. Windows ® mobile device (Windows ® 10 Mobile or later)
2. Wi-Fi ® connection
3. Your Brother machine
Related Information
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467
Home > Mobile/Web Connect > Mopria
® Print Service
Mopria ® Print Service
Mopria
®
Print Service is a print feature on Android
™
mobile devices (Android
™ version 4.4 or later) developed by the Mopria ® Alliance. With this service, you can connect to the same network as your machine and print without additional setup.
Many native Android ™ apps support printing.
2
1 3
1. Android ™ 4.4 or later
2. Wi-Fi ® Connection
3. Your Brother machine
You must download the Mopria ® Print Service from the Google Play ™ Store and install it on your Android device. Before using this service, you must turn it on.
™
Related Information
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468
Home > Mobile/Web Connect > Brother iPrint&Scan for Mobile Devices
Brother iPrint&Scan for Mobile Devices
Use Brother iPrint&Scan to print and scan from various mobile devices.
• For Android ™ Devices
Brother iPrint&Scan allows you to use features of your Brother machine directly from your Android ™ device, without using a computer.
Download and install Brother iPrint&Scan from the Google Play ™ Store app.
• For all iOS supported devices including iPhone, iPad and iPod touch
Brother iPrint&Scan allows you to use features of your Brother machine directly from your iOS device.
Download and install Brother iPrint&Scan from the App Store.
• For Windows ® Devices
Brother iPrint&Scan allows you to use features of your Brother machine directly from your Windows ® device, without using a computer.
Download and install Brother iPrint&Scan from the Microsoft ® Store.
For more detailed information, visit support.brother.com/ips .
Related Information
•
•
Brother iPrint&Scan for Windows ® and Mac
469
Home > Mobile/Web Connect > Near-Field Communication (NFC)
Near-Field Communication (NFC)
Near-Field Communication (NFC) allows for simple transactions, data exchange and wireless connections between two devices that are close to each other.
If your Android ™ device is NFC-enabled, you can print data (photos, PDF files, text files, web pages and email messages) from the device or scan photos and documents to the device by touching it to the NFC symbol on the machine's control panel.
You must download and install Brother iPrint&Scan to your Android ™ device to use this feature.
Related Information
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470
ControlCenter
Use Brother's ControlCenter software utility to quickly access your frequently-used applications. Using
ControlCenter gives you direct access to specific applications.
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> ControlCenter4 (Windows ® )
ControlCenter4 (Windows ® )
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Change the Operation Mode in ControlCenter4 (Windows ® )
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Scan Using ControlCenter4 Home Mode (Windows ® )
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Scan Using ControlCenter4 Advanced Mode (Windows ® )
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Set Up the Brother Machine Using ControlCenter4 (Windows ® )
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Create a Custom Tab Using ControlCenter4 Advanced Mode (Windows ® )
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Set Up the Brother Machine from Your Computer (Windows ® )
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Set Up Your Machine's Address Book Using ControlCenter4 (Windows ® )
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> ControlCenter4 (Windows ® ) > Change the Operation Mode in ControlCenter4
(Windows ® )
Change the Operation Mode in ControlCenter4 (Windows ® )
ControlCenter4 has two operation modes: Home Mode and Advanced Mode . You can change modes at any time.
Home Mode
Advanced Mode
• Home Mode
ControlCenter4 Home Mode lets you access your machine's main features easily.
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• Advanced Mode
ControlCenter4 Advanced Mode gives you more control over the details of your machine's features and allows you to customize one-button scan actions.
To change operation mode:
1. Click the ( ControlCenter4 ) icon in the task tray, and then select Open .
2. Click the Configuration button, and then select Mode Select .
3. The mode selection dialog box appears. Select either the Home Mode or Advanced Mode option.
4. Click OK .
Related Information
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•
Scan Using ControlCenter4 Home Mode (Windows ® )
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Scan Using ControlCenter4 Advanced Mode (Windows ® )
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> ControlCenter4 (Windows ® ) > Scan Using ControlCenter4 Home Mode
(Windows ® )
Scan Using ControlCenter4 Home Mode (Windows ® )
Use ControlCenter4 Home Mode to access your machine's main features.
•
Scan Using ControlCenter4 Home Mode (Windows ® )
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Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode
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Scan Settings for ControlCenter4 Home Mode (Windows ® )
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Change the Operation Mode in ControlCenter4 (Windows ® )
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> ControlCenter4 (Windows ® ) > Scan Using ControlCenter4 Advanced Mode
(Windows ® )
Scan Using ControlCenter4 Advanced Mode (Windows ® )
ControlCenter4 Advanced Mode gives you more control over the details of your machine's features and allows you to customize one-button scan actions.
•
Scan Photos and Graphics Using ControlCenter4 Advanced Mode (Windows ® )
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Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode
•
Scan Both Sides of an ID Card Using ControlCenter4 Advanced Mode (Windows ® )
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Scan to Email Attachment Using ControlCenter4 Advanced Mode (Windows ® )
•
Scan to an Editable Text File (OCR) Using ControlCenter4 Advanced Mode (Windows ® )
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Scan to an Office File Using ControlCenter4 Advanced Mode (Windows ® )
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Scan Settings for ControlCenter4 Advanced Mode (Windows ® )
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Change the Operation Mode in ControlCenter4 (Windows ® )
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> ControlCenter4 (Windows ® ) > Set Up the Brother Machine Using ControlCenter4
(Windows ® )
Set Up the Brother Machine Using ControlCenter4 (Windows ® )
If Secure Function Lock is set to On, you cannot use Remote Setup.
1. Click the ( ControlCenter4 ) icon in the task tray, and then click Open .
2. Click the Device Settings tab.
3. Click the Remote Setup button.
4. Configure the settings as needed.
Export
Click to save the current configuration settings to a file.
Click Export to save your address book or all settings for your machine.
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Import
Click to import a file and read its settings.
Click to print the selected items on the machine. You cannot print the data until it is uploaded to the machine. Click Apply to upload the new data to the machine, and then click Print .
OK
Click to start uploading data to the machine, and then exit the Remote Setup Program. If an error message appears, confirm that your data is correct, and then click OK .
Cancel
Click to exit the Remote Setup Program without uploading data to the machine.
Apply
Click to upload data to the machine without exiting the Remote Setup Program.
5. Click OK .
• If your computer is protected by a firewall and is unable to use Remote Setup, you may need to configure the firewall settings to allow communication through port numbers 137 and 161.
• If you are using Windows ® Firewall and you installed the Brother software and drivers from the Brother installation disc, the necessary firewall settings have already been set.
Related Information
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> ControlCenter4 (Windows ® ) > Create a Custom Tab Using ControlCenter4
Advanced Mode (Windows ® )
Create a Custom Tab Using ControlCenter4 Advanced Mode
(Windows ® )
You can create up to three customized tabs, each including up to five customized buttons, with your preferred settings.
Select Advanced Mode as the mode setting for ControlCenter4.
1. Click the ( ControlCenter4 ) icon in the task tray, and then click Open .
2. Click the Configuration button, and then select Create custom tab .
A custom tab is created.
3. To change the name of a custom tab, right-click the custom tab, and then select Rename custom tab .
4. Click the Configuration button, select Create custom button , and then select the button you want to create.
The settings dialog box appears.
5. Type the button name, and then change the settings, if needed. Click OK .
The setting options vary depending on the button you select.
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You can change or remove the created tab, button, or settings. Click the Configuration button, and then follow the menu.
Related Information
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480
Home > Brother iPrint&Scan for Windows
® and Mac
Brother iPrint&Scan for Windows ® and Mac
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•
Scan Using Brother iPrint&Scan (Mac)
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Home > Brother iPrint&Scan for Windows ® and Mac
> Brother iPrint&Scan Overview
Brother iPrint&Scan Overview
Use Brother iPrint&Scan for Windows ® and Mac to print and scan from your computer.
The following screen shows an example of Brother iPrint&Scan for Windows ® . The actual screen may differ depending on the version of the application.
• For Windows ®
Go to your model's Downloads page on the Brother Solutions Center at support.brother.com
to download the latest application.
• For Mac
Download and install Brother iPrint&Scan from the App Store.
Related Information
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Brother iPrint&Scan for Windows ® and Mac
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Brother iPrint&Scan for Mobile Devices
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Troubleshooting
If you think there is a problem with your machine, first check each of the items below, then try to identify the problem, and follow our troubleshooting tips.
You can correct most problems yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs & Troubleshooting tips.
Visit us at support.brother.com
.
Click FAQs & Troubleshooting and search for your model name.
First, check the following:
• The machine's power cord is connected correctly and the machine's power is on.
• All of the machine's protective parts have been removed.
• The ink cartridges are installed correctly.
• The Scanner Cover and the Jam Clear Cover are fully closed.
• Paper is inserted correctly in the paper tray.
• The interface cables are securely connected to the machine and the computer, or the wireless connection is set up on both the machine and your computer.
• (For network models) The access point (for wireless), router, or hub is turned on and its link button is blinking.
• The machine's LCD is displaying messages.
If you did not solve the problem with the checks, identify the problem and then see Related Information .
Related Information
•
Error and Maintenance Messages
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•
•
If You Are Having Difficulty with Your Machine
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•
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Paper Handling and Printing Problems
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•
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•
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> Error and Maintenance Messages
Error and Maintenance Messages
As with any sophisticated office product, errors may occur and supply items may have to be replaced. If this happens, your machine identifies the error or required routine maintenance and shows the appropriate message.
The most common error and maintenance messages are shown in the table.
You can correct most errors and perform routine maintenance yourself. If you need more tips, go to your model's
FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com
.
• If the touchscreen displays errors and your Android ™ device supports the NFC feature, touch your device to the NFC symbol on the control panel to access the Brother Solutions Center and browse the latest FAQs from your device. (Your mobile telephone provider's message and data rates may apply.)
Make sure the NFC settings of both your Brother machine and your Android ™ device are set to On.
• Related Information references are at the bottom of this page.
Error Message
B&W Print Only
Replace ink.
Cannot Detect
Cannot Detect Ink
Volume
Comm.Error
Cause Action
One or more of the color ink cartridges have reached the end of their lives.
You can use the machine in black & white mode for approximately four weeks depending on the number of pages you print.
While this message appears on the touchscreen, each operation works in the following way:
• Printing
If the media type is set to Plain Paper in the Basic tab, and Grayscale is selected in the Advanced tab of the printer driver, you can use the machine as a black & white printer.
• Copying
If the paper type is set to Plain
Paper , you can make copies in black
& white.
• Faxing
If the paper type is set to Plain
Paper , the machine will receive and print the faxes in black & white.
Replace the ink cartridges.
See Related Information : Replace the Ink
Cartridges .
Although the Cause column lists options for using the machine after this error appears, you may not be able to use the machine until you replace the ink cartridge(s) under the following conditions:
• If you unplug the machine or remove the ink cartridge.
• If you select the Slow Drying Paper option on the machine or in the printer driver.
An ink cartridge is not installed correctly.
Take out the new ink cartridge and reinstall it slowly and firmly until it locks into place.
See Related Information : Replace the Ink
Cartridges .
If you are not using Genuine Brother ink, the machine may not detect the ink cartridge.
The wrong Brother model ink cartridge was installed.
If you are not using Genuine Brother ink, the machine may not detect the ink volume.
Poor telephone line quality caused a communication error.
Use a new Genuine Brother Ink Cartridge.
If the error is not cleared, call Brother
Customer Service.
Check the model numbers of the ink cartridges and install the correct ink cartridges.
Use a new Genuine Brother Ink Cartridge.
If the error is not cleared, call Brother
Customer Service.
Send the fax again or connect the machine to another telephone line. If the
484
Error Message
Connection Error
Cause
Other devices are trying to connect to the
Wi-Fi Direct network at the same time.
Action problem continues, call the telephone company and ask them to check your telephone line.
Make sure there are no other devices trying to connect to the Wi-Fi Direct network, and then try to configure the Wi-
Fi Direct settings again.
Connection Failed
Cover is Open.
Data Remaining in
Memory
Disconnected
The Brother machine and your mobile device cannot communicate during the
Wi-Fi Direct network configuration.
The scanner cover is not locked in the closed position.
• Move the mobile device closer to your
Brother machine.
• Move your Brother machine and the mobile device to an obstruction-free area.
• If you are using the PIN Method of
WPS, make sure you have entered the correct PIN.
Lift the scanner cover and then close it again.
Make sure the interface cable (if used) has been guided correctly through the cable channel and out the back of the machine.
The ink cartridge cover is not locked in the closed position.
Firmly close the ink cartridge cover until it locks into place.
Print data is left in the machine's memory. Press
. The machine will cancel the job and clear it from the memory. Try to print again.
The other person or other person's fax machine stopped the call.
Try to send or receive again.
If calls are stopped repeatedly and you are using a VoIP (Voice over IP) system, try changing the Compatibility to Basic (for
VoIP).
See Related Information : Telephone Line
Interference/VoIP .
Document Jam/too Long The document was not inserted or fed correctly, or the document scanned from the ADF was too long.
DR Mode in Use
High Temperature
Hub is Unusable.
The machine is in Distinctive Ring mode.
You cannot change the Receive Mode from Manual to another mode.
The room temperature is too high.
A hub or USB flash drive with hub has been connected to the USB direct interface.
Ink Absorber NearFull The ink absorber box is nearly full.
Remove the jammed document, and then press . Set the document in the ADF correctly.
See Related Information : Load
Documents in the Automatic Document
Feeder (ADF) .
See Related Information : Document
Jams .
Set Distinctive Ring to Off.
See Related Information : Turn off
Distinctive Ring .
After cooling the room, allow the machine to cool down to room temperature. Try again when the machine has cooled down.
Hubs, including a USB flash drive with a built-in hub, are not supported. Unplug the device from the USB direct interface.
The ink absorber box must be replaced soon. Call Brother Customer Service or a
485
Error Message Cause Action
Ink Absorber Pad Full The ink absorber box is full. These components are periodic maintenance items that may require replacement after a period of time to ensure optimum performance from your Brother machine.
Because these components are periodic maintenance items, the replacement is not covered under the warranty. The need to replace these items and the time period before replacement is dependent on the number of purges and flushes required to clean the ink system. These boxes acquire amounts of ink during the different purging and flushing operations. The number of times a machine purges and flushes for cleaning varies depending on different situations. For example, frequently powering the machine on and off will cause numerous cleaning cycles since the machine automatically cleans upon power up. The use of non-Brother ink may cause frequent cleanings because non-Brother ink could cause poor print quality which is resolved by cleaning. The more cleaning the machine requires, the faster these boxes will fill up.
Repairs resulting from the use of non-
Brother supplies may not be covered under the stated product warranty.
Brother Authorized Service Center to have your machine serviced.
• The ink absorber box absorbs the small amount of ink emitted during print head cleaning.
The ink absorber box must be replaced.
Call Brother Customer Service or a
Brother Authorized Service Center to have your machine serviced.
Ink Low One or more of the ink cartridges are near the end of their lives. If the sending machine has the ability to convert it, the color fax will be printed at your machine as a black & white fax.
Jam A Inside/Front
Repeat Jam A Inside/
Front
The paper is jammed in the machine.
More than one sheet of paper was placed in the manual feed slot.
OR -
Another sheet of paper was placed in the manual feed slot before the touchscreen displayed Where to Place the
Paper .
Order a new ink cartridge. You can continue printing until the touchscreen displays Replace Ink .
See Related Information : Replace the Ink
Cartridges .
• You can still scan even if the ink is low or needs to be replaced.
Remove the jammed paper.
See Related Information : Paper is
Jammed Inside and in the Front of the
Machine (Jam A Inside/Front) .
Make sure the paper guides are set to the correct paper size.
DO NOT extend the paper tray when you load A5 or smaller size paper.
Do not put more than one sheet of paper in the manual feed slot at any one time.
Wait until the touchscreen displays Where to Place the Paper before you feed the next sheet of paper in the manual feed slot.
Remove the jammed paper.
See Related Information : Paper is
Jammed Inside and in the Front of the
Machine (Jam A Inside/Front) .
486
Error Message
Jam B Front
Repeat Jam B Front
Jam C Rear
Low Temperature
Media card error
Media Error
Media is Full.
No Caller ID
No Device
Cause
The paper is jammed in the machine.
The paper is jammed in the machine.
Paper dust has accumulated on the surface of the paper pick-up rollers.
The room temperature is too low.
Action
Remove the jammed paper.
See Related Information : Paper is
Jammed in the Front of the Machine (Jam
B Front) .
Make sure the paper guides are set to the correct paper size.
DO NOT extend the paper tray when you load A5 or smaller size paper.
Remove the jammed paper.
See Related Information : Paper is
Jammed in the Back of the Machine (Jam
C Rear) .
Make sure the paper guides are set to the correct paper size.
DO NOT extend the paper tray when you load A5 or smaller size paper.
Clean the paper pick-up rollers.
See Related Information : Clean the Paper
Pick-up Rollers .
After warming the room, allow the machine to warm up to room temperature.
Try again when the machine has warmed up.
Remove the memory card(s) or USB flash drive that you are not using.
Multiple data storage devices were in the machine when it was turned on. The machine can read only one memory card or USB flash drive at a time.
The memory card is either corrupted, incorrectly formatted, or there is a problem with the memory card.
The memory card or USB flash drive you are using already contains 999 files.
The memory card or USB flash drive you are using does not have enough free space to scan the document.
There is no incoming call history. You did not receive calls or you have not subscribed to the Caller ID service from your telephone company.
When configuring the Wi-Fi Direct network, the Brother machine cannot find your mobile device.
Remove the memory card from the media drive (slot) of the machine and format it correctly.
Put the card firmly into the slot again to make sure it is in the correct position. If the error remains, check the media drive
(slot) of the machine by putting in another memory card that you know is working.
Your machine can only save to your memory card or USB flash drive if it contains fewer than 999 files. Delete unused files and try again.
Delete unused files from your memory card or USB flash drive to make some free space, and then try again.
To use the Caller ID feature, call your telephone company.
See Related Information : Caller ID .
• Make sure your machine and mobile device are in the Wi-Fi Direct mode.
• Move the mobile device closer to your
Brother machine.
• Move your Brother machine and the mobile device to an obstruction-free area.
• If you are manually configuring the Wi-
Fi Direct network, make sure you have entered the correct password.
487
Error Message
No File
No Ink Cartridge
No Paper Fed
No Response/Busy
Out of Fax Memory
Out of Memory
Cause Action
• If your mobile device has a configuration page for how to obtain an IP address, make sure the IP address of your mobile device has been configured via DHCP.
Put the correct memory card or USB flash drive into the slot again.
The memory card or USB flash drive in the media drive does not contain a .JPG
file.
An ink cartridge is not installed correctly.
Remove the ink cartridge and re-install it slowly and firmly until it locks into place.
See Related Information : Replace the Ink
Cartridges .
The machine is out of paper or paper is not correctly loaded in the paper tray.
Do one of the following:
• Refill the paper tray, and then follow the LCD instructions.
• Remove and reload the paper, and then follow the LCD instructions.
See Related Information : Load Paper .
The paper was not inserted in the center position of the manual feed slot.
The Jam Clear Cover is not closed correctly.
Paper dust has accumulated on the surface of the paper pick-up rollers.
Remove the paper and reinsert it in the center of the manual feed slot, and then follow the LCD instructions.
See Related Information : Load Paper in the Manual Feed Slot .
Make sure the Jam Clear Cover is closed evenly at both ends.
See Related Information : Printer Jam or
Paper Jam .
Clean the paper pick-up rollers.
See Related Information : Clean the Paper
Pick-up Rollers .
Verify the number and try again.
The number you dialed does not answer or is busy.
The fax memory is full.
The machine's memory is full.
Do one of the following:
• Clear the data from the memory. To gain extra memory, you can turn off
Memory Receive.
See Related Information : Turn Off
Memory Receive .
• Print the faxes that are in the memory.
See Related Information : Print a Fax
Stored in the Machine's Memory .
If a fax-sending or copy operation is in progress:
• Press or Quit and wait until the other operations that are in progress finish, and then try again.
• Press Partial Print to copy the pages scanned so far.
• Clear the data in the memory. To gain extra memory, you can turn off
Memory Receive.
See Related Information : Turn Off
Memory Receive .
• Print the faxes stored in the memory.
488
Error Message
Paper Size Mismatch
Paper Tray not detected
Repetitive No Paper
Fed
Replace Ink
The maximum number of devices are already connected using Wi-Fi
Direct.
Touchscreen Init.
Failed
Cause
Paper dust has accumulated on the surface of the paper pick-up rollers.
One or more of the ink cartridges have reached the end of their lives. The machine will stop all print operations.
While memory is available, black and white faxes will be stored in the memory.
If the sending machine has the ability to convert it, the color fax will be stored in the memory as a black and white fax.
The maximum number of mobile devices are already connected to the Wi-Fi Direct network when the Brother machine is the
Group Owner (G/O).
Action
The paper size setting does not match the size of paper in the tray.
OR -
You did not set the paper guides in the tray to the indicators for the paper size you are using.
See Related Information : Print a Fax
Stored in the Machine's Memory .
1. Check that the paper size you selected on the machine's display matches the size of the paper in the tray.
See Related Information : Change the
Paper Size and Paper Type .
2. Make sure you loaded the paper in the correct orientation and set the paper guides at the indicators for your paper size.
See Related Information : Load Paper .
3. After you have checked the paper size and the paper orientation, follow the
LCD instructions.
If printing from your computer, make sure the paper size you selected in the printer driver matches the size of paper in the tray.
See Related Information : Print Settings
(Windows ® ) or Print Options (Mac) .
The paper tray is not completely inserted. Slowly push the paper tray completely into the machine.
Paper or a foreign object has prevented the paper tray from being inserted correctly.
Pull the paper tray out of the machine, and remove the jammed paper or foreign object. If you cannot find or remove the jammed paper, see Related Information :
Printer Jam or Paper Jam .
Clean the paper pick-up rollers.
See Related Information : Clean the Paper
Pick-up Rollers .
Replace the ink cartridges.
See Related Information : Replace the Ink
Cartridges .
• You can still scan even if the ink is low or needs to be replaced.
The touchscreen was pressed before the power on initialization was completed.
Debris may be stuck between the lower part of the touchscreen and its frame.
After the current connection between your
Brother machine and another mobile device has shut down, try to configure the
Wi-Fi Direct settings again. You can confirm the connection status by printing the Network Configuration Report.
See Related Information : Print the
Network Configuration Report .
Make sure nothing is touching or resting on the touchscreen, especially when plugging the machine in.
Insert a piece of stiff paper between the lower part of the touchscreen and its frame and slide it back and forth to push out the debris.
489
Error Message
Tray Settings
Unable to Clean XX
Unable to Initialize
XX
Unable to Print XX
Unable to Scan XX
Unusable Device
Disconnect device from front connector
& turn machine off & then on
Unusable Device
Please disconnect USB device.
Wrong Ink Cartridge
Wrong Ink Color
Cause Action
This message is displayed when the setting to confirm the paper type and size is enabled.
The machine has a mechanical problem.
OR -
A foreign object, such as a paper clip or a piece of ripped paper, is in the machine.
To not display this confirmation message, change the setting to Off.
See Related Information : Change the
Check Paper Size Setting .
Open the scanner cover and remove any foreign objects and paper scraps from inside the machine. If the error message continues, disconnect the machine from the power for several minutes, and then reconnect it.
See Related Information : Paper is
Jammed Inside and in the Front of the
Machine (Jam A Inside/Front) .
() If you cannot print received faxes, transfer them to another fax machine or to your computer.
See Related Information : Transfer Your
Faxes or Fax Journal Report .
The machine has a mechanical problem.
Disconnect the machine from the power for several minutes, and then reconnect it.
If you cannot print received faxes, transfer them to another fax machine or to your computer.
See Related Information : Transfer Your
Faxes or Fax Journal Report .
A broken device is connected to the USB direct interface.
Unplug the device from the USB direct interface, then press to turn the machine off and then on again.
A USB device or USB flash drive that is not supported has been connected to the
USB direct interface.
The ink cartridge model number is not compatible with your machine.
An ink cartridge has been installed in the wrong position.
Unplug the device from the USB direct interface. Turn the machine off and then on again.
Verify whether the cartridge model number will work with your machine.
Check which ink cartridges are not matched by color to their ink cartridge positions and move them to their correct positions.
Related Information
•
•
Transfer Your Faxes or Fax Journal Report
•
Error Messages When Using the Brother Web Connect Feature
•
•
Print the Network Configuration Report
•
•
Change the Check Paper Size Setting
•
Telephone Line Interference/VoIP
•
Load Documents in the Automatic Document Feeder (ADF)
•
•
490
•
•
•
Load Paper in the Manual Feed Slot
•
•
Clean the Paper Pick-up Rollers
•
•
Print a Fax Stored in the Machine's Memory
•
Change the Paper Size and Paper Type
•
•
•
Paper is Jammed Inside and in the Front of the Machine (Jam A Inside/Front)
•
Paper is Jammed in the Front of the Machine (Jam B Front)
•
Paper is Jammed in the Back of the Machine (Jam C Rear)
•
Paper Handling and Printing Problems
491
> Error and Maintenance Messages > Transfer Your Faxes or Fax Journal Report
Transfer Your Faxes or Fax Journal Report
If the LCD shows:
• [Unable to Clean XX]
• [Unable to Initialize XX]
• [Unable to Print XX]
• [Unable to Scan XX]
We recommend transferring your faxes to another fax machine or to your computer.
See Related Information : Transfer Faxes to Another Fax Machine .
See Related Information : Transfer Faxes to Your Computer .
You can also transfer the Fax Journal report to see if there are any faxes you must transfer.
See Related Information : Transfer the Fax Journal Report to Another Fax Machine .
Related Information
•
Error and Maintenance Messages
•
Transfer Faxes to Another Fax Machine
•
Transfer Faxes to Your Computer
•
Transfer the Fax Journal Report to Another Fax Machine
•
Use PC-Fax Receive to Transfer Received Faxes to Your Computer (Windows ® only)
•
Reset the Network Settings to Factory Default
•
•
492
> Error and Maintenance Messages >
Transfer Your Faxes or Fax Journal
> Transfer Faxes to Another Fax Machine
Transfer Faxes to Another Fax Machine
If you have not set up your Station ID, you cannot enter Fax Transfer mode.
1. Press to interrupt the error temporarily.
2. Press [Settings] > [All Settings] > [Service] > [Data Transfer] > [Fax Transfer] .
3. Do one of the following:
• If the touchscreen displays [No Data] , there are no faxes left in the machine’s memory.
Press [Close] , and then press .
• Enter the fax number where faxes will be forwarded.
4. Press [Fax Start] .
Related Information
•
Transfer Your Faxes or Fax Journal Report
•
493
> Error and Maintenance Messages >
Transfer Your Faxes or Fax Journal
> Transfer Faxes to Your Computer
Transfer Faxes to Your Computer
You can transfer the faxes from your machine's memory to your computer.
1. Press to interrupt the error temporarily.
2. Make sure you have installed the Brother software and drivers on your computer, and then turn on PC-FAX
Receive on the computer. Do one of the following:
• Windows ® 7
From the ( Start ) menu, select All Programs > Brother > Brother Utilities .
Click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Receive .
• Windows ® 8 and Windows ® 10
Click ( Brother Utilities ), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Receive .
3. Read and confirm the instructions on your computer.
Faxes in the machine's memory will be sent to your computer automatically.
When faxes in the machine's memory are not sent to your computer:
Make sure you have set [PC Fax Receive] on the machine.
If faxes are in the machine's memory when you set up PC-Fax Receive, the touchscreen will ask if you want to transfer the faxes to your computer.
If Fax Preview is set to Off, you will be asked if you want to print backup copies.
Press [Yes] to transfer all faxes in the memory to your computer.
Related Information
•
Transfer Your Faxes or Fax Journal Report
•
Use PC-Fax Receive to Transfer Received Faxes to Your Computer (Windows ® only)
494
> Error and Maintenance Messages >
Transfer Your Faxes or Fax Journal
> Transfer the Fax Journal Report to Another Fax Machine
Transfer the Fax Journal Report to Another Fax Machine
If you have not set up your Station ID, you cannot enter fax transfer mode.
1. Press to interrupt the error temporarily.
2. Press
Transfer] .
[Settings] > [All Settings] > [Service] > [Data Transfer] > [Report
3. Enter the fax number where the Fax Journal report will be forwarded.
4. Press [Fax Start] .
Related Information
•
Transfer Your Faxes or Fax Journal Report
•
495
> Error and Maintenance Messages > Error Messages When Using the Brother
Web Connect Feature
Error Messages When Using the Brother Web Connect Feature
Your Brother machine displays an error message if an error occurs. The most common error messages are shown in the following chart.
You can correct most errors yourself. If you need more tips, go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com
.
Connection Error
Error Messages
Connection Error 02
Network is not connected.
Check that the machine is connected to the network.
Connection Error 03
Connection failed to server.
Check network settings.
Connection Error 07
Connection failed to server.
Set the correct Date&Time.
Cause Action
The machine is not connected to a network.
•
•
Network or server settings are incorrect.
There is a problem with the network or server.
• Verify that the network connection is good.
• If the Web or Apps option was pressed soon after the machine was turned on, the network connection may not have been established yet. Wait and try again.
• Confirm that network settings are correct, or wait and try again later.
• If the Web or Apps option was pressed soon after the machine was turned on, the network connection may not have been established yet. Wait and try again.
Date and time settings are incorrect.
Set the date and time correctly. Note that if the machine's power cord is disconnected, the date and time settings may have reset to factory settings.
Authentication Error
Error Messages
Authentication Error 01
Incorrect PIN code. Enter
PIN correctly.
Authentication Error 02
Incorrect or expired ID, or this temporary ID is already used. Enter correctly or reissue temporary ID.
Temporary ID is valid for 24 hours after it is issued.
Cause
The PIN you entered to access the account is incorrect. The PIN is the four-digit number that was entered when registering the account to the machine.
The temporary ID that was entered is incorrect.
The temporary ID that was entered has expired. A temporary ID is valid for 24 hours.
Authentication Error 03
Display name has already been registered. Enter another display name.
The name you entered as the display name has already been registered to another service user.
Action
Enter the correct PIN.
Enter the correct temporary ID.
Apply for Brother Web Connect access again and receive a new temporary ID, and then use the new
ID to register the account to the machine.
Enter a different display name.
496
Server Error
Error Messages
Server Error 01
Authentication failed. Do the following: 1. Go to http://bwc.brother.com to get a new temporary ID. 2.
Press OK and enter your new temporary ID in the next screen.
Server Error 03
Failed to upload.
Unsupported file or corrupt data. Confirm data of file.
Server Error 13
Service temporarily unavailable. Try again later.
Cause
The machine's authentication information (needed to access the service) has expired or is invalid.
The file you are trying to upload may have one of the following problems:
• The file exceeds the service's limit on number of pixels, file size, etc.
• The file type is not supported.
• The file is corrupted.
There is a problem with the service and it cannot be used now.
Action
Apply for Brother Web Connect access again to receive a new temporary ID, and then use the new
ID to register the account to the machine.
The file cannot be used:
• Check the service's size or format restrictions.
• Save the file as a different type.
• If possible, get a new, uncorrupted version of the file.
Wait and try again. If you get the message again, access the service from a computer to confirm if it is unavailable.
Shortcut Error
Error Messages
Shortcut Error 02
Account is invalid. Please register account and shortcut again after deleting this shortcut.
Cause
The shortcut cannot be used because the account was deleted after the shortcut was registered.
Action
Delete the shortcut, and then register the account and shortcut again.
Related Information
•
Error and Maintenance Messages
497
> Document Jams
Document Jams
•
Document is Jammed in the Top of the ADF Unit
•
Document is Jammed inside the ADF Unit
•
Remove Paper Scraps Jammed in the ADF
•
Error and Maintenance Messages
498
> Document is Jammed in the Top of the ADF Unit
Document is Jammed in the Top of the ADF Unit
1. Remove any paper that is not jammed from the ADF.
2. Open the ADF cover.
3. Remove the jammed document by pulling it upward.
4. Close the ADF cover.
5. Press .
IMPORTANT
To avoid future document jams, close the ADF cover correctly by pressing it down in the center.
Related Information
•
499
> Document is Jammed inside the ADF Unit
Document is Jammed inside the ADF Unit
1. Remove any paper that is not jammed from the ADF.
2. Lift the document cover.
3. Pull the jammed document out to the left.
4. Close the document cover.
5. Press .
Related Information
•
500
> Remove Paper Scraps Jammed in the ADF
Remove Paper Scraps Jammed in the ADF
1. Lift the document cover.
2. Insert a piece of stiff paper, such as cardstock, into the ADF to push any small paper scraps through.
3. Close the document cover.
4. Press .
Related Information
•
501
> Printer Jam or Paper Jam
Printer Jam or Paper Jam
Locate and remove the jammed paper.
•
Paper is Jammed Inside and in the Front of the Machine (Jam A Inside/Front)
•
Paper is Jammed in the Front of the Machine (Jam B Front)
•
Paper is Jammed in the Back of the Machine (Jam C Rear)
•
Error and Maintenance Messages
•
Paper Handling and Printing Problems
502
> Printer Jam or Paper Jam > Paper is Jammed Inside and in the Front of the
Machine (Jam A Inside/Front)
Paper is Jammed Inside and in the Front of the Machine (Jam A Inside/
Front)
If the LCD displays [Jam A Inside/Front] or [Repeat Jam A Inside/Front] , follow these steps:
1. Unplug the machine from the AC power outlet.
2. Pull the paper tray (1) completely out of the machine.
1
3. Pull the two green levers inside the machine to release the jammed paper.
4. Place both hands under the plastic tabs on both sides of the machine to lift the scanner cover (1) into the open position.
1
5. Slowly pull the jammed paper (1) out of the machine.
1
503
IMPORTANT
• DO NOT touch the encoder strip, a thin strip of plastic that stretches across the width of the machine
(1). Doing this may cause damage to the machine.
1
• If the print head is in the right corner as shown in the illustration (2), you cannot move it. Follow these steps: a. Close the scanner cover, and then reconnect the power cord.
b. Open the scanner cover again, and then hold down until the print head moves to the center.
c. Unplug the machine from the power source and remove the jammed paper.
2
3
• If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to take out the paper.
Hold the concave areas with the triangle marks as shown in the illustration (3) to move the print head.
• If ink gets on your skin or clothing, immediately wash it off with soap or detergent.
504
If your LCD error message was [Repeat Jam A Inside/Front] , move the print head (if needed) to take out any paper remaining in this area. Make sure scraps of paper are not left in the corners of the machine (1) and (2).
2
1
When finished, continue with the next step.
6. Gently close the scanner cover using both hands.
7. Slowly pull the jammed paper (1) out of the machine.
1
505
If your LCD error message was [Repeat Jam A Inside/Front] , do the following: a. Make sure you look carefully inside (1) for any scraps of paper.
1 b. Squeeze both levers (1), and then open the Jam Clear Cover at the back of the machine.
1 c. Slowly pull the jammed paper out of the machine.
d. Close the Jam Clear Cover. Make sure the cover is closed completely.
When finished, continue with the next step.
8. Put the paper tray firmly back in the machine.
506
9. While holding the paper tray in the machine, pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2).
2
1
10. Reconnect the power cord.
Related Information
•
•
Error and Maintenance Messages
507
> Printer Jam or Paper Jam > Paper is Jammed in the Front of the Machine (Jam
B Front)
Paper is Jammed in the Front of the Machine (Jam B Front)
If the LCD displays [Jam B Front] or [Repeat Jam B Front] , follow these steps:
1. Unplug the machine from the AC power outlet.
2. Pull the paper tray (1) completely out of the machine.
1
3. Pull the two green levers inside the machine to release the jammed paper.
4. Slowly pull out the jammed paper (1).
1
508
If your LCD error message was [Repeat Jam B Front] , do the following: a. Make sure you look carefully inside (1) for any scraps of paper.
1 b. Squeeze both levers (1), and then open the Jam Clear Cover at the back of the machine.
1 c. Slowly pull the jammed paper out of the machine.
d. Close the Jam Clear Cover. Make sure the cover is closed completely.
When finished, continue with the next step.
5. Put the paper tray firmly back in the machine.
509
6. While holding the paper tray in the machine, pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2).
2
1
7. Reconnect the power cord.
Related Information
•
•
Error and Maintenance Messages
510
> Printer Jam or Paper Jam > Paper is Jammed in the Back of the Machine (Jam
C Rear)
Paper is Jammed in the Back of the Machine (Jam C Rear)
If the LCD displays [Jam C Rear] , follow these steps:
1. Unplug the machine from the AC power outlet.
2. Pull the paper tray (1) completely out of the machine.
1
3. Pull the two green levers inside the machine to release the jammed paper.
Depending on the paper size, it is easier to remove the jammed paper from the front of the machine rather than from the back of the machine.
4. Squeeze both levers (1), and then open the Jam Clear Cover at the back of the machine.
1
5. Slowly pull the jammed paper out of the machine.
6. Close the Jam Clear Cover. Make sure the cover is closed completely.
511
7. Put the paper tray firmly back in the machine.
8. While holding the paper tray in the machine, pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2).
1
9. Reconnect the power cord.
2
512
Additional paper jam clear operations
If the LCD error message continues to appear and you repeatedly experience paper jams, do the following:
1. Unplug the machine from the AC power outlet and open the manual feed slot cover.
2. Load one sheet of thick A4 or Letter sized paper, such as glossy paper, in the manual feed slot. Insert the paper deep into the manual feed slot.
3. Re-connect the power cord.
The paper you placed in the manual feed slot will be fed through the machine and ejected. If the thick paper is pushing any jammed paper out, remove the jammed paper.
Related Information
•
•
Error and Maintenance Messages
513
> If You Are Having Difficulty with Your Machine
If You Are Having Difficulty with Your Machine
For technical help, you must call the country where you bought the machine. Calls must be made from within that country.
If you think there is a problem with your machine, check the following topics. You can correct most problems yourself.
If you need additional help, go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com
.
Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability.
•
Paper Handling and Printing Problems
•
•
•
•
•
514
> If You Are Having Difficulty with Your Machine
> Paper Handling and Printing
Problems
Paper Handling and Printing Problems
If, after reading this table, you still need help, go to the Brother Solutions Center at support.brother.com
.
Printing Difficulties
Difficulties
No printout
Suggestions
Check that the correct printer driver has been installed and selected.
Check to see if the machine's display is showing an error message.
See Related Information : Error and Maintenance Messages .
Check that the machine is online:
• Windows Server ® 2008
Click (Start) > Control Panel > Hardware and Sound > Printers . Rightclick Brother MFC-XXXX Printer (where XXXX is your model name). Make sure Use Printer Online is not listed. If it is listed, click this option to set the driver Online.
• Windows ® 7 and Windows Server ® 2008 R2
Click (Start) > Devices and Printers . Right-click Brother MFC-XXXX
Printer (where XXXX is your model name) and click See what's printing . If printer driver options appear, select your printer driver. Click Printer in the menu bar. Make sure Use Printer Offline is not selected.
• Windows ® 8
Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings > Control Panel . In the Hardware and Sound group, click View devices and printers . Right-click the Brother MFC-XXXX
Printer (where XXXX is your model name). Click See what's printing . If printer driver options appear, select your printer driver. Click Printer in the menu bar and make sure Use Printer Offline is not selected.
• Windows ® 10 and Windows Server ® 2016
Click > Windows System > Control Panel . In the Hardware and Sound group, click View devices and printers . Right-click the Brother MFC-XXXX
Printer (where XXXX is your model name). Click See what’s printing . If printer driver options appear, select your printer driver. Click Printer in the menu bar and make sure Use Printer Offline is not selected.
• Windows Server ® 2012
Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings > Control Panel . In the Hardware group, click
View devices and printers . Right-click the Brother MFC-XXXX Printer
(where XXXX is your model name). Click See what's printing . If printer driver options appear, select your printer driver. Click Printer in the menu bar and make sure Use Printer Offline is not selected.
• Windows Server ® 2012 R2
Click Control Panel on the Start screen. In the Hardware group, click View devices and printers . Right-click the Brother MFC-XXXX Printer (where
XXXX is your model name). Click See what’s printing . If printer driver options appear, select your printer driver. Click Printer in the menu bar and make sure Use Printer Offline is not selected.
One or more ink cartridges have reached the end of their life.
See Related Information : Replace the Ink Cartridges .
If old, unprinted data remains in the printer driver spooler, it will prevent new print jobs from printing. Open the printer icon and delete all data as follows:
• Windows Server ® 2008
515
Difficulties
The headers or footers appear when the document is displayed on the screen but do not appear when the document is printed.
Cannot perform ‘Page Layout’ printing.
Print speed is too slow.
Suggestions
Click (Start) > Control Panel > Hardware and Sound > Printers .
• Windows ® 7 and Windows Server ® 2008 R2
Click (Start) > Devices and Printers > Printers and Faxes .
• Windows ® 8
Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings > Control Panel . In the Hardware and Sound group, click View devices and printers > Printers .
• Windows ® 10 and Windows Server ® 2016
Click > Windows System > Control Panel . In the Hardware and Sound group, click View devices and printers > Printers .
• Windows Server ® 2012
Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings > Control Panel . In the Hardware group, click
View devices and printers > Printers .
• Windows Server ® 2012 R2
Click Control Panel on the Start screen. In the Hardware group, click View devices and printers > Printers .
• Mac
Click the System Preferences > Printers & Scanners .
There is an unprintable area on the top and bottom of the page. Adjust the top and bottom margins in your document to allow for this.
See Related Information : Unprintable Area .
Check that the paper size setting in the application and in the printer driver are the same.
Try changing the printer driver setting. The highest resolution needs longer data processing, sending and printing time. Try the other quality settings in the printer driver as follows:
• Windows ®
In the printer driver, clear the Color Enhancement (True2Life) check box on the Advanced tab.
• Mac
In the printer driver, select Color Settings , click Advanced Color Settings , and make sure you clear the Color Enhancement check box.
Turn the Borderless feature off. Borderless printing is slower than normal printing.
See Related Information : Print Settings (Windows
®
) or Print a Photo (Mac) .
Turn off the Quiet Mode setting. Print speed is slower in Quiet Mode.
See Related Information : Reduce Printing Noise .
Print Quality Difficulties
Difficulties
Poor print quality
Suggestions
Check the print quality.
See Related Information : Check the Print Quality .
Make sure the Media Type setting in the printer driver or the Paper Type setting in the machine’s menu matches the type of paper you are using.
See Related Information : Change the Paper Size and Paper Type .
See Related Information : Print Settings (Windows
®
) or Print Options (Mac) .
Make sure your ink cartridges are fresh. The following may cause ink to clog:
516
Difficulties
White lines appear in text or graphics.
Dark lines appear at regular intervals.
Suggestions
• The expiration date written on the cartridge package has passed.
• The ink cartridge may not have been stored correctly before use.
Make sure you are using Genuine Brother Ink. Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability.
Make sure you are using one of the recommended types of paper.
See Related Information : Acceptable Paper and Other Print Media .
The recommended environment for your machine is between 68 °F to 91 °F
(20 °C to 33 °C).
Clean the print head.
See Related Information : Clean the Print Head from Your Brother Machine .
See Related Information : Clean the Print Head from Your Computer (Windows ® ) or Clean the Print Head from Your Computer (Mac) .
Check and adjust the paper feed.
See Related Information : Correct the Paper Feed to Clear Vertical Lines .
Make sure you are using Genuine Brother Ink.
Try using the recommended types of paper.
See Related Information : Acceptable Paper and Other Print Media .
To prolong print head life, provide the best ink cartridge economy and maintain print quality, we do not recommend frequently unplugging the machine and/or leaving the machine unplugged for extended periods of time. We recommend using to power down the machine. Using allows minimal power to the machine, resulting in periodic, but less frequent, cleaning of the print head.
Check and adjust the paper feed.
See Related Information : Correct the Paper Feed to Clear Vertical Lines .
The machine prints blank pages.
Check the print quality.
See Related Information : Check the Print Quality .
Make sure you are using Genuine Brother Ink.
To prolong print head life, provide the best ink cartridge economy and maintain print quality, we do not recommend frequently unplugging the machine and/or leaving the machine unplugged for extended periods of time. We recommend using to power down the machine. Using allows minimal power to the machine, resulting in periodic, but less frequent, cleaning of the print head.
Characters and lines are blurred.
Check the printing alignment.
See Related Information : Check the Print Alignment from Your Brother Machine .
Change the print setting options.
See Related Information : Change the Print Setting Options When Having Printing
Problems .
Printed text or images are skewed.
Make sure the paper is loaded correctly in the paper tray and the paper guides are adjusted correctly.
See Related Information : Load Paper .
Make sure the Jam Clear Cover is closed correctly.
517
Difficulties
Smudge or stain at the top center of the printed page.
Printing appears dirty or ink seems to run.
Ink is smudged or wet when using glossy photo paper.
Stains appear on the reverse side or at the bottom of the page.
The printouts are wrinkled.
Smudge or stain on the reverse side of the page when using the automatic 2-sided printing feature.
Suggestions
Make sure the paper is not too thick or curled.
See Related Information : Acceptable Paper and Other Print Media .
Make sure you are using the recommended types of paper. Do not handle the paper until the ink is dry.
See Related Information : Acceptable Paper and Other Print Media .
Make sure the printing surface is face down in the paper tray.
Make sure you are using Genuine Brother Ink.
If you are using photo paper, make sure the glossy side of the photo paper is face down in the tray and you have set the correct paper type. If you are printing a photo from your computer, set the Media Type in the printer driver.
Be sure to check the front and back of the paper. Place the glossy surface
(printing surface) face down.
See Related Information : Change the Paper Size and Paper Type .
If you use glossy photo paper, make sure the paper type setting is correct.
Make sure the printer platen is not dirty with ink.
See Related Information : Clean the Machine's Printer Platen .
Make sure you are using Genuine Brother Ink.
Make sure you are using the paper support flap.
See Related Information : Load Paper .
Make sure the paper feed rollers are not dirty with ink.
See Related Information : Clean the Paper Feed Rollers .
• Windows ®
In the printer driver, select the Advanced tab, click Other Print Options , and then click Advanced Color Settings . Clear the Bi-Directional Printing check box.
• Mac
In the printer driver, select Print Settings , click Advanced , select Other Print
Options , and clear the Bi-Directional Printing check box.
Make sure you are using Genuine Brother Ink.
Change the Reduce Smudge option in your printer driver properties or preferences.
See Related Information : Prevent Smudged Printouts and Paper Jams
(Windows
®
) or Prevent Smudged Printouts and Paper Jams (Mac) .
Paper Handling Difficulties
Difficulties Suggestions
The machine does not feed paper. Make sure the paper tray is pushed in all the way until it locks into place.
Make sure the Jam Clear Cover at the back of the machine is closed.
If the machine's LCD displays a Paper Jam message and you still have a problem, see Related Information : Error and Maintenance Messages .
If the paper tray is empty, load a new stack of paper into the paper tray.
If there is paper in the paper tray, make sure it is straight. If the paper is curled, straighten it. Sometimes it is helpful to remove the paper, turn the stack over and put it back in the paper tray.
Reduce the amount of paper in the paper tray, and then try again.
Clean the paper pick-up rollers.
See Related Information : Clean the Paper Pick-up Rollers .
518
Difficulties
Photo paper does not feed correctly.
Machine feeds multiple pages.
There is a paper jam.
The paper jams when you use 2sided copy or 2-sided print.
Suggestions
Make sure that the paper is within specifications for the machine.
See Related Information : Paper Weight and Thickness .
When you print on Brother Photo paper, load one extra sheet of the same photo paper in the paper tray. An extra sheet has been included in the paper package for this purpose.
• Make sure the paper is loaded correctly in the paper tray.
• Remove all the paper from the tray and fan the stack of paper well, then put it back in the tray.
• Make sure you do not push the paper in too far.
See Related Information : Load Paper .
Make sure the Jam Clear Cover is closed correctly.
See Related Information : Printer Jam or Paper Jam .
Make sure the Base Pad in the paper tray is not dirty.
See Related Information : Clean the Base Pad .
See Related Information : Printer Jam or Paper Jam .
Make sure the paper guides are set to the correct paper size.
Use the jam prevention settings.
For copying
See Related Information : Change the Print Setting Options When Having Printing
Problems .
For printing
See Related Information : Prevent Smudged Printouts and Paper Jams
(Windows
®
) or Prevent Smudged Printouts and Paper Jams (Mac) .
If paper jams occur frequently during 2-sided copying or 2-sided printing, the paper feed rollers may be stained with ink. Clean the paper feed rollers.
See Related Information : Clean the Paper Feed Rollers .
Printing Received Faxes
Difficulties
• Condensed print
• Horizontal streaks
• Top and bottom sentences are cut off
• Missing lines
Black lines when receiving.
Suggestions
This is usually caused by a poor telephone connection. Make a copy; if your copy looks good, you probably had a bad connection, with static or interference on the telephone line. Ask the other party to send the fax again.
Left and right margins are cut off or a single page is printed on two pages.
Received color fax prints only in black and white.
The sender’s scanner may be dirty. Ask the sender to make a copy to see if the problem is with the sending machine. Try receiving from another fax machine.
If the received faxes are divided and printed on two pages or if you get an extra blank page, your paper size setting may not be correct for the paper you are using.
See Related Information : Change the Paper Size and Paper Type .
Turn on Auto Reduction.
See Related Information : Shrink Page Size of an Oversized Incoming Fax .
Replace the color ink cartridges that have reached the end of their life, and then ask the other person to send the color fax again.
See Related Information : Replace the Ink Cartridges .
Related Information
•
If You Are Having Difficulty with Your Machine
519
•
•
Error and Maintenance Messages
•
•
•
•
Change the Paper Size and Paper Type
•
Acceptable Paper and Other Print Media
•
Clean the Print Head from Your Brother Machine
•
Clean the Print Head from Your Computer (Windows ® )
•
Clean the Print Head from Your Computer (Mac)
•
Check the Print Alignment from Your Brother Machine
•
•
Clean the Machine's Printer Platen
•
•
Clean the Paper Pick-up Rollers
•
•
Shrink Page Size of an Oversized Incoming Fax
•
•
•
•
•
Prevent Smudged Printouts and Paper Jams (Windows ® )
•
Prevent Smudged Printouts and Paper Jams (Mac)
•
•
Change the Print Setting Options When Having Printing Problems
•
•
Correct the Paper Feed to Clear Vertical Lines
520
> If You Are Having Difficulty with Your Machine
> Telephone and Fax Problems
Telephone and Fax Problems
Telephone Line or Connections
Difficulties
Dialing does not work. (No dial tone)
The machine does not answer when called.
Suggestions
Check all line cord connections. Make sure the telephone line cord is plugged into the telephone wall jack and the LINE jack of the machine. Make sure your machine has a dial tone by pressing the Hook button in Fax mode. If you subscribe to DSL, VoIP or magicJack services, call your service provider for connection instructions.
If you are using a VoIP system, try changing the VoIP setting to Basic (for VoIP) .
This will lower modem speed and turn off Error Correction Mode (ECM).
See Related Information : Telephone Line Interference/VoIP .
(Available only for some countries.)
Change the Tone/Pulse setting.
See Related Information : Set Tone or Pulse Dialing Mode .
Send a manual fax by pressing the Hook button, and dialing the number. Wait to hear fax-receiving tones before pressing the Start button.
If there is no dial tone, connect a known working telephone and telephone line cord to the jack. Then lift the external telephone’s handset and listen for a dial tone. If there is still no dial tone, ask your telephone company to check the line and/or wall jack.
Make sure the machine is in the correct receive mode for your setup.
See Related Information : Choose the Correct Receive Mode .
Check for a dial tone. If possible, call your machine to hear it answer. If there is still no answer, check that the telephone line cord is plugged into the telephone wall jack and the LINE jack of the machine. Make sure your machine has a dial tone by pressing the Hook button in Fax mode. If there is no ringing when you call your machine, ask your telephone company to check the line.
Handling Incoming Calls
Difficulties
The machine ‘Hears’ a voice as a
CNG Tone.
Suggestions
If Easy Receive is set to On, your machine is more sensitive to sounds. It may mistakenly interpret certain voices or music on the line as a fax machine calling and respond with fax receiving tones. Deactivate the machine by pressing .
Try avoiding this problem by turning Easy Receive to Off.
See Related Information : Set Easy Receive .
Sending a Fax Call to the machine.
If you answered on an extension telephone, press your Fax Receive Code (the factory setting is *51). If you answered on the external telephone (connected to the EXT. jack), press the Start button to receive the fax.
When your machine answers, hang up.
Custom features on a single line.
If you have Call Waiting, Call Waiting/Caller ID, Caller ID, Voice Mail, an answering machine, an alarm system or other custom feature on a single telephone line with your machine, it may create a problem sending or receiving faxes.
For Example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM (Error
Correction Mode) feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features. If avoiding
521
Difficulties
Receiving Faxes
Difficulties
Cannot receive a fax.
Suggestions a slight interruption is crucial to your business, we recommend using a separate telephone line with no custom features.
Suggestions
Make sure your machine has a dial tone by pressing the Hook button in Fax mode. If you hear static or interference on your fax line, contact your local telephone provider.
Check all line cord connections. Make sure the telephone line cord is plugged into the telephone wall jack and the LINE jack of the machine. If you subscribe to
DSL, VoIP, or magicJack services, call your service provider for connection instructions. If you are using a VoIP system, try changing the VoIP setting to
Basic (for VoIP) . This will lower modem speed and turn off Error Correction Mode
(ECM).
See Related Information : Telephone Line Interference/VoIP .
Make sure the machine is in the correct Receive Mode. This is determined by the external devices and telephone subscriber services you have on the same line as the Brother machine.
See Related Information : Choose the Correct Receive Mode .
• If you have a dedicated fax line and want your Brother machine to automatically answer all incoming faxes, you should select Fax only mode.
• If your Brother machine shares a line with an external answering machine, you should select the External TAD mode. In External TAD mode, your
Brother machine will receive incoming faxes automatically and voice callers will be able to leave a message on your answering machine.
• If your Brother machine shares the line with a Voice Mail subscriber service, see Related Information : Voice Mail .
• If your Brother machine is on a line with the Distinctive Ring subscriber service, see Related Information : Distinctive Ring .
• If your Brother machine shares a line with other telephones and you want it to automatically answer all incoming faxes, you should select the Fax/Tel mode.
In Fax/Tel mode, your Brother machine will receive faxes automatically and produce a pseudo/double-ring to alert you to answer voice calls.
• If you do not want your Brother machine to answer any incoming faxes automatically, you should select the Manual mode. In Manual mode, you must answer every incoming call and activate the machine to receive faxes.
Another device or service at your location may be answering the call before your
Brother machine answers. To test this, lower the Ring Delay setting:
• If the Receive Mode is set to Fax Only or Fax/Tel, reduce the Ring Delay to one ring.
See Related Information : Set the Number of Rings Before the Machine
Answers (Ring Delay) .
• If the Receive Mode is set to External TAD, reduce the number of rings programmed on your answering machine to two.
• If the Receive Mode is set to Manual, DO NOT adjust the Ring Delay setting.
Have someone send you a test fax:
• If you received the test fax successfully, your machine is operating correctly.
Remember to reset your Ring Delay or answering machine setting back to your original setting. If receiving problems recur after resetting the Ring Delay, then a person, device, or subscriber service is answering the fax call before the machine has a chance to answer.
• If you were not able to receive the fax, then another device or subscriber service may be interfering with your fax reception or there may be a problem with your fax line.
522
Difficulties Suggestions
If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sure your answering machine is set up correctly.
See Related Information : Connect an External TAD .
1. Plug the telephone line cord directly from the telephone wall jack to your
Brother machine’s LINE jack.
2. Remove the protective cap from your Brother machine’s EXT jack, and then plug the telephone line cord from your answering machine into the EXT jack.
3. Set your answering machine to answer within four rings.
If you are having problems receiving faxes or voice messages, set your answering machine to answer within two or three rings.
4. Record the outgoing message on your answering machine.
• Record five seconds of silence at the beginning of your outgoing message.
• Limit your speaking to 20 seconds.
• End your outgoing message with your Fax Receive Code for people sending manual faxes. For example: “After the beep, leave a message or press *51 and Start to send a fax.”
5. Set your answering machine to answer calls.
6. Set your Brother machine’s Receive Mode to External TAD.
See Related Information : Choose the Correct Receive Mode .
Make sure your Brother machine’s Easy Receive feature is turned On. Easy
Receive is a feature that allows you to receive a fax even if you answered the call on an external or extension telephone.
See Related Information : Set Easy Receive .
If you often get transmission errors due to possible interference on the telephone line or if you are using a VoIP system, try changing the Compatibility setting to
Basic(for VoIP) .
See Related Information : Telephone Line Interference/VoIP .
Sending Faxes
Difficulties
Cannot send a fax.
Poor sending quality.
Transmission Verification Report says RESULT:NG.
Suggestions
Check all line cord connections. Make sure the telephone line cord is plugged into the telephone wall jack and the LINE jack of the machine. Make sure your machine has a dial tone by pressing the Hook button in Fax mode. If you subscribe to DSL, VoIP, or magicJack services, call your service provider for connection instructions.
If you are using a VoIP system, try changing the VoIP setting to Basic (for VoIP) .
This will lower modem speed and turn off Error Correction Mode (ECM).
See Related Information : Telephone Line Interference/VoIP .
Print the Transmission Verification Report and check for an error.
See Related Information : Print Reports .
Contact your administrator to check your Secure Function Lock Settings.
Ask the other party to check that the receiving machine has paper.
Try changing your resolution to Fine or S.Fine. Make a copy to check your machine’s scanner operation. If the copy quality is poor, clean the scanner.
See Related Information : Clean the Scanner .
There is probably temporary noise or static on the line. Try sending the fax again.
If you are sending a PC-Fax message and get RESULT:NG on the Transmission
Verification Report, your machine may be out of memory. To free up extra memory, you can turn off Fax Storage, print fax messages in memory or cancel a delayed fax. If the problem continues, ask the telephone company to check your telephone line.
523
Difficulties Suggestions
See Related Information : Turn Off Memory Receive .
See Related Information : Print a Fax Stored in the Machine's Memory .
See Related Information : Cancel a Fax in Progress .
See Related Information : Check and Cancel a Pending Fax .
If you often get transmission errors due to possible interference on the telephone line or if you are using a VoIP system, try changing the Compatibility setting to
Basic(for VoIP).
See Related Information : Telephone Line Interference/VoIP .
Sent faxes are blank.
Make sure you are loading the document correctly.
See Related Information : Load Documents in the Automatic Document Feeder
(ADF) .
See Related Information : Load Documents on the Scanner Glass .
Vertical black lines when sending. Black vertical lines on faxes you send are typically caused by dirt or correction fluid on the glass strip. Clean the glass strip.
See Related Information : Clean the Scanner .
Related Information
•
If You Are Having Difficulty with Your Machine
•
•
Telephone Line Interference/VoIP
•
•
Set Tone or Pulse Dialing Mode
•
Choose the Correct Receive Mode
•
•
•
•
Set the Number of Rings Before the Machine Answers (Ring Delay)
•
•
•
•
•
Print a Fax Stored in the Machine's Memory
•
•
Check and Cancel a Pending Fax
•
Load Documents in the Automatic Document Feeder (ADF)
•
Load Documents on the Scanner Glass
524
> If You Are Having Difficulty with Your Machine
> Set Dial Tone Detection
Set Dial Tone Detection
Setting the Dial Tone to [Detection] will shorten the Dial Tone detect pause.
1. Press [Settings] > [All Settings] > [Initial Setup] > [Dial Tone] .
2. Press [Detection] or [No Detection] .
3. Press .
Related Information
•
525
> If You Are Having Difficulty with Your Machine
> Telephone Line Interference/VoIP
Telephone Line Interference/VoIP
If you are having problems sending or receiving a fax due to possible interference on the telephone line or if you are using a VoIP system, we recommend changing the modem speed to minimize errors in fax operations.
1. Press [Settings] > [All Settings] > [Initial Setup] > [Compatibility] .
2. Press the option you want.
• [Basic(for VoIP)] reduces the modem speed to 9,600 bps and turns off color fax receiving and Error
Correction Mode (ECM), except for color fax-sending. Unless interference is a recurring problem on your telephone line, you may prefer to use it only when needed.
To improve compatibility with most VoIP services, Brother recommends changing the compatibility setting to [Basic(for VoIP)] .
• [Normal] sets the modem speed at 14,400 bps.
3. Press .
• VoIP (Voice over IP) is a type of phone system that uses an Internet connection, rather than a traditional phone line.
Related Information
•
•
Voice Over Internet Protocol (VoIP/Telephone Line Interference)
•
Error and Maintenance Messages
526
> If You Are Having Difficulty with Your Machine
> Other Problems
Other Problems
Copying Difficulties
Difficulties
Cannot make a copy.
Black lines or streaks appear in copies.
Suggestions
Contact your administrator to check your Secure Function Lock Settings.
Black lines on copies are typically caused by dirt or correction fluid on the glass strip. Clean the glass strip, scanner glass, and the white bar and white plastic above them.
See Related Information : Clean the Scanner .
A
Black marks or spots appear in copies.
Copies are blank.
Poor copy results when using the
ADF.
Fit to Page does not work correctly.
Smudge or stain on the reverse side of the page when using the automatic 2-sided copy feature.
Black marks or spots on copies are typically caused by dirt or correction fluid on the scanner glass. Clean the scanner glass and white plastic above it.
See Related Information : Clean the Scanner .
Make sure you are loading the document correctly.
See Related Information : Load Documents in the Automatic Document Feeder
(ADF) .
See Related Information : Load Documents on the Scanner Glass .
Try using the scanner glass.
See Related Information : Load Documents on the Scanner Glass .
Make sure the document is not skewed on the scanner glass. Reposition the document and try again.
Change the print setting options.
See Related Information : Change the Print Setting Options When Having Printing
Problems .
Scanning Difficulties
Difficulties
TWAIN or WIA errors appear when starting to scan.
(Windows ® )
OCR does not work.
Poor scanning results when using the ADF. (Black lines appear in the scanned data.)
Suggestions
Make sure the Brother TWAIN or WIA driver is selected as the primary source in your scanning application. For example, in Nuance ™ PaperPort ™ 14SE, click
Desktop > Scan Settings > Select to choose the Brother TWAIN/WIA driver.
Try increasing the scanning resolution.
Clean the white bar and the glass strip underneath it.
See Related Information : Clean the Scanner .
Try using the scanner glass.
See Related Information : Load Documents on the Scanner Glass .
PhotoCapture Center Difficulties
Difficulties
Removable Disk does not work correctly.
Suggestions
Make sure the Removable Disk function is set to on.
If the problem continues, make the following steps:
1. Take out the memory card or USB Flash drive and put it back in again.
2. If you have tried “Eject” from within Windows ® , take out the memory card or
USB Flash drive before you continue.
527
Difficulties
Cannot access Removable Disk from the computer.
Part of my photo is missing when printed.
Suggestions
3. If an error message appears when you try to eject the memory card or USB
Flash drive, it means the card is being accessed. Wait a while, and then try again.
4. If all of the above do not work, turn off your computer and machine, and then turn them on again.
Make sure the Removable Disk function is set to on and you have correctly inserted the memory card or USB Flash drive.
Make sure Borderless printing and Cropping are turned off.
See Related Information : Print Borderless Photos from Media .
See Related Information : Print Photos with Auto Cropping .
Software Difficulties
Difficulties
Cannot print.
“Device Busy” appears on the computer screen.
Suggestions
Uninstall and reinstall the Brother driver.
Make sure the machine is not showing an error message on the machine's display.
Related Information
•
If You Are Having Difficulty with Your Machine
•
•
•
Correct the Paper Feed to Clear Vertical Lines
•
Load Documents in the Automatic Document Feeder (ADF)
•
Load Documents on the Scanner Glass
•
Print Borderless Photos from Media
•
Print Photos with Auto Cropping
•
Change the Print Setting Options When Having Printing Problems
528
> If You Are Having Difficulty with Your Machine
> Network Problems
Network Problems
•
Use the Network Connection Repair Tool (Windows ® )
•
Where Can I Find My Brother Machine's Network Settings?
•
I Cannot Complete the Wireless Network Setup Configuration
•
My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network
•
I Want to Check that My Network Devices are Working Correctly
•
529
> If You Are Having Difficulty with Your Machine
> Use the
Network Connection Repair Tool (Windows ® )
Use the Network Connection Repair Tool (Windows ® )
Use the Network Connection Repair Tool to fix the Brother machine's network settings. It will assign the correct
IP address and Subnet Mask.
• Windows ® 7/Windows ® 8/Windows ® 10
You must log on with Administrator rights.
• Make sure the Brother machine is turned on and is connected to the same network as your computer.
1. Do one of the following:
Option
Windows ® 7
Windows
Windows
®
®
8/
10
Description
Click (Start) > All Programs > Brother > Brother Utilities .
Click the drop-down list and select your model name (if not already selected). Click
Tools in the left navigation bar, and then click Network Connection Repair Tool .
Launch ( Brother Utilities ), and then click the drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar, and then click Network Connection Repair Tool .
If the User Account Control screen appears, click Yes .
2. Follow the on-screen instructions.
3. Check the diagnosis by printing the Network Configuration Report.
The Network Connection Repair Tool will start automatically if you select the Enable Connection Repair
Tool option in the Status Monitor. Right-click the Status Monitor screen, and then click Other Settings >
Enable Connection Repair Tool . This is not recommended when your network administrator has set the
IP address to Static, since it will automatically change the IP address.
If the correct IP address and the Subnet Mask are still not assigned even after using the Network Connection
Repair Tool, ask your network administrator for this information.
Related Information
•
•
Print the Network Configuration Report
•
My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network
•
I Want to Check that My Network Devices are Working Correctly
530
> If You Are Having Difficulty with Your Machine
> Where
Can I Find My Brother Machine's Network Settings?
Where Can I Find My Brother Machine's Network Settings?
•
Change Machine Settings from Your Computer
•
Print the Network Configuration Report
531
> If You Are Having Difficulty with Your Machine
> I Cannot
Complete the Wireless Network Setup Configuration
I Cannot Complete the Wireless Network Setup Configuration
Turn your wireless router off and back on. Then try to configure the wireless settings again. If you are unable to resolve the problem, follow the instructions below:
Investigate the problem using the WLAN Report.
Cause
Your security settings (SSID/
Network Key) are not correct.
Action
• Confirm the security settings using Wireless Setup Helper . For more information and to download the utility, go to your model's
Downloads page on the Brother Solutions Center at support.brother.com
.
• Select and confirm that you are using the correct security settings.
See the instructions supplied with your wireless LAN access point/router for information on how to find the security settings.
The manufacturer's name or model number of the wireless
LAN access point/router may be used as the default security settings.
Consult with the access point/router manufacturer, your
Internet provider, or network administrator.
Your Brother machine's MAC address is not allowed.
Confirm that the Brother machine's MAC Address is allowed in the filter. You can find the MAC Address on your Brother machine's control panel.
Your wireless LAN access point/router is in stealth mode (not broadcasting the
SSID).
Your security settings (SSID/ password) are not correct.
• Enter the correct SSID name or Network Key manually.
• Check the SSID name or the Network Key in the instructions supplied with your wireless LAN access point/router and reconfigure the wireless network setup.
• Confirm the SSID and password.
When you are configuring the network manually, the SSID and password are displayed on your Brother machine. If your mobile device supports the manual configuration, the SSID and password will be displayed on your mobile device’s screen.
You are using Android ™ 4.0. If your mobile device disconnects (approximately six minutes after using Wi-Fi Direct), try the one-push configuration using WPS
(recommended) and set the Brother machine as a G/O.
Your Brother machine is placed too far from your mobile device.
Move your Brother machine within about 3.3 feet (1 meter) of the mobile device when you configure the Wi-Fi Direct network settings.
Move your Brother machine to an obstruction-free area.
There are some obstructions
(walls or furniture, for example) between your machine and the mobile device.
There is a wireless computer, Bluetooth ® supported device, microwave oven, or digital cordless phone near the
Brother machine or the mobile device.
Move other devices away from the Brother machine or the mobile device.
If you have checked and tried all of the above, but still cannot complete the Wi-Fi
• Turn your Brother machine off and back on. Then try to configure the Wi-Fi Direct settings again.
Interface
Wireless
Wireless
Wireless
Wi-Fi Direct
Wi-Fi Direct
Wi-Fi Direct
Wi-Fi Direct
Wi-Fi Direct
Wi-Fi Direct
532
Cause
Direct configuration, do the following:
Action
• If you are using your Brother machine as a client, confirm how many devices are allowed in the current Wi-Fi Direct network, and then check how many devices are connected.
Interface
For Windows ®
If your wireless connection has been interrupted, and you have checked and tried all of the above, we recommend using the Network Connection Repair Tool.
Related Information
•
•
Configure Your Machine for a Wireless Network When the SSID is Not Broadcast
•
533
> If You Are Having Difficulty with Your Machine
> My Brother
Machine Cannot Print, Scan, or PC-FAX Receive over the Network
My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the
Network
Cause
Your security software blocks your machine's access to the network.
(The Network scanning feature does not work. )
Your security software blocks your machine's access to the network.
(The network PC-Fax
Receive feature does not work.)
(Windows ® )
Your security software blocks your machine's access to the network.
Your Brother machine was not assigned an available
IP address.
Action
• Windows
®
Configure the third-party Security/Firewall Software to allow
Network scanning. To add port 54925 for Network scanning, type the information below:
In Name :
Type any description, for example Brother NetScan.
In Port number :
Type 54925.
In Protocol :
UDP is selected.
See the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.
• Mac
(Brother iPrint&Scan)
In the Finder menu bar, click Go > Applications , and then doubleclick the Brother iPrint&Scan icon. The Brother iPrint&Scan window appears. Click the Select your Machine button, and then follow the on-screen instructions to reselect your network machine.
(TWAIN driver)
In the Finder menu bar, click Go > Applications > Brother >
TWAIN Driver Utility , and then double-click the Device Selector icon. The Device Selector window appears. Reselect your network machine, make sure Status is idle , and then click OK .
Set the third-party Security/Firewall Software to allow PC-FAX Rx. To add port 54926 for Network PC-FAX Rx, type the information below:
• In Name :
Type any description, for example Brother PC-FAX Rx.
• In Port number :
Type 54926.
• In Protocol :
UDP is selected.
See the instruction manual that came with your third-party Security/
Firewall Software or contact the software manufacturer.
Some security software might block access without showing a security alert dialog box even after successful installation.
To allow access, see the instructions for your security software or ask the software manufacturer.
• Confirm the IP address and the Subnet Mask.
Verify that both the IP addresses and Subnet Masks of your computer and the Brother machine are correct and located on the same network.
For more information about how to verify the IP address and the
Subnet Mask, ask your network administrator.
• Windows ®
Confirm the IP address and the Subnet Mask using the Network
Connection Repair Tool.
• Mac
Interface
Wired/Wireless
Wired/Wireless
Wired/Wireless
Wired/Wireless
534
Cause
The failed print job is still in your computer's print queue.
Action
Check your network devices using the ping command. For more information on how to confirm your network settings, see Related
Information : Check Network Devices Using the Ping Command .
• If the failed print job is still in your computer's print queue, delete it.
• Otherwise, double-click the printer icon in the following folder and cancel all documents:
Windows ® 7
Click (Start) > Devices and Printers .
Windows ® 8
Move your mouse to the lower right corner of your desktop.
When the menu bar appears, click Settings > Control Panel .
In the Hardware and Sound group, click View devices and printers .
Windows ® 10 and Windows Server ® 2016
Interface
Wired/Wireless
Click > Windows System > Control Panel . In the
Hardware and Sound group, click View devices and printers .
Windows Server ® 2008
Click Start > Control Panel > Printers .
Windows Server
®
2012
Move your mouse to the lower right corner of your desktop.
When the menu bar appears, click Settings > Control Panel .
In the Hardware group, click View devices and printers >
Printers .
Windows Server ® 2012 R2
Click Control Panel on the Start screen. In the Hardware group, click View devices and printers .
Mac
Click System Preferences > Printers & Scanners .
Print the WLAN Report to check the error code on the printed report.
Wireless Your Brother machine is not connected to the wireless network.
If you have checked and tried all of the above, but your Brother machine still cannot print and scan, uninstall the
Brother software and drivers and reinstall them.
Related Information
•
•
•
Use the Network Connection Repair Tool (Windows ® )
•
Wireless LAN Report Error Codes
•
Check Network Devices Using the Ping Command
•
I Want to Check that My Network Devices are Working Correctly
535
> If You Are Having Difficulty with Your Machine
> I Want to
Check that My Network Devices are Working Correctly
I Want to Check that My Network Devices are Working Correctly
Check
Check that your Brother machine, access point/ router, or network hub is turned on.
Action
Check the following:
• The power cord is connected correctly and the Brother machine is turned on.
• The access point/router or hub is turned on and its link button is blinking.
• All protective packaging has been removed from the machine.
• The ink cartridges are installed correctly.
• The Scanner Cover and the Jam Clear Cover are fully closed.
• Paper is inserted correctly in the paper tray.
• (For wired networks) A network cable is securely connected to the
Brother machine and to the router or hub.
Check that you can
"ping" the Brother machine from your computer.
Ping the Brother machine from your computer using the IP address or the node name in the Windows
® application:
command prompt or Mac Terminal ping <ipaddress> or <nodename> .
• Successful: Your Brother machine is working correctly and connected to the same network as your computer.
• Unsuccessful: Your Brother machine is not connected to the same network as your computer.
(Windows ® )
Ask the network administrator and use the Network Connection Repair
Tool to fix the IP address and the subnet mask.
(Mac)
Confirm that the IP address and the Subnet Mask are set correctly.
Check that your Brother machine is connected to the wireless network.
Print the WLAN Report to check the error code on the printed report.
Interface
Wired/Wireless
Wired/Wireless
Wireless
If you have checked and tried all of the above but you are still having problems, see the instructions supplied with your wireless LAN access point/router to find the SSID and the Network Key information and set them correctly.
Related Information
•
•
Check Network Devices Using the Ping Command
•
Print the Network Configuration Report
•
•
Use the Network Connection Repair Tool (Windows ® )
•
My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network
•
Wireless LAN Report Error Codes
536
> If You Are Having Difficulty with Your Machine
>
Check that My Network Devices are Working Correctly
> Check Network Devices Using the Ping Command
Check Network Devices Using the Ping Command
Check the IP addresses of both your computer and your Brother machine, and then confirm whether the network is operating correctly.
>> Configure the IP Address on your computer (Windows ® )
>> Configure the IP Address on your computer (Mac)
>> Configure the IP Address on your Brother machine
Configure the IP Address on your computer (Windows ® )
1. Do one of the following:
• Windows ® 7
Click / (Start) > All Programs > Accessories > Command Prompt
• Windows ® 8
Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Search >
Command Prompt .
• Windows ® 10
Click > Windows System > Command Prompt .
2. Type "ipconfig" and then press the Enter key on your keyboard.
3. Confirm the values for the IPv4 address and subnet mask.
4. Type "exit" and then press the Enter key on your keyboard.
Configure the IP Address on your computer (Mac)
1. Select System Preferences from the Apple Menu.
2. Click Network > Advanced > TCP/IP
3. Confirm the values for the IPv4 address and subnet mask.
Configure the IP Address on your Brother machine
Print the Network Configuration Report, and confirm the values for the IP address and subnet mask.
Check the IP addresses for both your computer and your Brother machine. Confirm that the network address portions are the same. For example, if the subnet mask is "255.255.255.0", it is normal for only the host address portions to be different.
IP Address
Network Address Host Address
192.168.100.
250
Subnet Mask 255.255.255.
0
Set the final number, which corresponds to "0" in the subnet mask, to 1–254.
Usually, there are no problems when the subnet mask is
"255.255.255.0". Use the same value for all of your computers.
Related Information
•
I Want to Check that My Network Devices are Working Correctly
537
•
My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network
538
> If You Are Having Difficulty with Your Machine
> Google Cloud Print Problems
Google Cloud Print Problems
Difficulty
My Brother machine is not displayed in the printer list.
I cannot print.
I cannot register my Brother machine with Google Cloud
Print ™ .
I do not see a confirmation message on my Brother machine when I try to register with Google Cloud Print ™ even after repeating the registration steps.
,
Suggestions
Make sure your machine is turned on.
Confirm that Google Cloud Print ™ is enabled.
Confirm that your machine is registered with Google
Cloud Print
™
. If it is not registered, try to register again.
Make sure your machine is turned on.
Confirm your network settings. See Related Information .
Certain files may not be printable, or may not appear exactly as they are displayed.
Make sure your machine is connected to a network with
Internet access.
Verify that the date and time are set correctly on your machine.
Make sure your Brother machine is idle while you are registering with Google Cloud Print ™ .
Related Information
•
If You Are Having Difficulty with Your Machine
•
•
Network Settings for Using Google Cloud Print
539
> If You Are Having Difficulty with Your Machine
> AirPrint Problems
AirPrint Problems
Difficulty
My Brother machine is not displayed in the printer list.
I cannot print.
I am trying to print a multiple-page document from an iOS device, but ONLY the first page is printing.
Suggestions
Make sure your Brother machine is turned on.
Confirm the network settings.
Move the mobile device closer to the wireless access point/router, or to your Brother machine.
Make sure your Brother machine is turned on.
Confirm the network settings.
Make sure you are running the latest OS version.
Refer to the following Apple support article for more information about AirPrint: support.apple.com/kb/HT4356 .
Related Information
•
If You Are Having Difficulty with Your Machine
•
540
> Check the Machine Information
Check the Machine Information
Follow these instructions to check your Brother machine's serial number, firmware version and firmware update.
1. Press [Settings] > [All Settings] > [Machine Info.] .
2. Press one of the following options:
Option
Serial No.
Description
Check your machine's serial number.
Firmware Version Check your machine's firmware version.
Firmware Update Update your machine to the latest firmware.
Firmware Auto Check View firmware information on the Home screen.
3. Press .
Related Information
•
541
> Reset Your Brother Machine
Reset Your Brother Machine
1. Press [Settings] > [All Settings] > [Initial Setup] > [Reset] .
2. Press the reset option you want to use.
3. Press [OK] for two seconds to reboot the machine.
Related Information
•
•
•
Transfer Your Faxes or Fax Journal Report
542
> Reset Your Brother Machine > Reset Functions Overview
Reset Functions Overview
The following reset functions are available:
1.
[Machine Reset]
You can reset all the machine’s settings that you have changed.
The Address Book, Fax Reports, and Call History will remain.
2.
[Network]
Reset the print server back to its default factory settings (includes Password and IP Address information).
3.
[Address Book & Fax]
Address Book & Fax resets the following settings:
• Address Book and Setup Groups
• Programmed fax jobs in the memory
Delayed Fax and Delayed Batch Transmission
• Station ID
Name and Number
• Remote Fax Options
• Report
Transmission Verification Report, Address Book and Fax Journal
• History
Caller ID history and Outgoing Call
• Faxes in memory
4.
[All Settings]
Use the Settings Reset function to reset all machine's settings to the settings originally set at the factory.
Brother strongly recommends you perform this operation when you dispose of the machine.
Unplug the interface cable before you select [Network] or [All Settings] .
Related Information
•
•
Transfer Your Faxes or Fax Journal Report
543
Routine Maintenance
•
•
•
•
Correct the Paper Feed to Clear Vertical Lines
•
Change the Print Setting Options When Having Printing Problems
•
Pack and Ship Your Brother Machine
544
Home > Routine Maintenance > Replace the Ink Cartridges
Replace the Ink Cartridges
Your Brother machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the four cartridges. When the machine detects an ink cartridge is running out of ink, the machine will display a message.
The LCD displays which ink cartridge needs replacing. Be sure to follow the LCD prompts to replace the ink cartridges in the correct order.
Even though the machine tells you to replace an ink cartridge, there will be a small amount of ink left in the ink cartridge.
CAUTION
If the ink gets into your eye, rinse it with water immediately. If left as is, it may cause redness or mild inflammation of the eye. In case of any abnormality, consult with your doctor.
IMPORTANT
Brother strongly recommends that you do not refill the ink cartridges provided with your machine. We also strongly recommend that you continue to use only Genuine Brother Brand replacement ink cartridges. Use or attempted use of potentially incompatible ink and/or cartridges in the Brother machine may cause damage to the machine and/or may result in unsatisfactory print quality. Our warranty coverage does not apply to any problem that is caused by the use of unauthorized third-party ink and/or cartridges. To protect your investment and obtain premium performance from the Brother machine, we strongly recommend the use of
Genuine Brother Supplies.
1. Open the ink cartridge cover (1).
If one or more of the ink cartridges needs replacing, the LCD displays [B&W Print Only] or [Replace
Ink] .
1
If the black ink cartridge is empty, the only message that will appear is [Replace Ink] . You must replace the black ink cartridge.
2. Press the lock release lever to release the cartridge color indicated on the LCD and remove the cartridge from the machine, as shown in the illustration.
545
3. Open the new ink cartridge bag for the color indicated on the LCD, and take out the ink cartridge.
IMPORTANT
• DO NOT touch the ink cartridge in the area indicated (1); this can prevent the machine from detecting the cartridge.
1
• Quickly shake just the black ink cartridge horizontally 15 times as shown, before inserting it into the machine.
4. Insert the ink cartridge in the direction of the arrow on the label.
Each color has its own correct position.
5. Gently push the area marked “PUSH” until the ink cartridge locks into place, and then close the ink cartridge cover.
546
The machine automatically resets the ink dot counter.
If the LCD displays [No Ink Cartridge] or [Cannot Detect] after you install the ink cartridge, check that the ink cartridge is installed correctly. Remove the ink cartridge and reinstall it slowly until it locks into place.
IMPORTANT
• DO NOT shake the ink cartridges. If ink stains your skin or clothing, wash with soap or detergent at once.
• DO NOT take out ink cartridges if you do not need to replace them; the machine will not know the quantity of ink left in the cartridge.
• DO NOT touch the cartridge insertion slots; the ink may stain your skin.
• If you mix the colors by installing an ink cartridge in the wrong position, the LCD shows [Wrong Ink
Color] .
Check which ink cartridges are not matched by color to their ink cartridge positions and move them to their proper positions.
• Use unopened ink cartridges by the expiration date written on the cartridge package.
• DO NOT dismantle or tamper with the ink cartridge; this can cause the ink to leak out of the cartridge.
Related Information
•
•
Error and Maintenance Messages
•
Paper Handling and Printing Problems
•
Pack and Ship Your Brother Machine
547
Home > Routine Maintenance > Clean Your Brother Machine
Clean Your Brother Machine
•
•
Clean the Print Head from Your Brother Machine
•
Clean the Print Head from Your Computer (Windows ® )
•
Clean the Print Head from Your Computer (Mac)
•
•
Clean the Outside of the Machine
•
Clean the Machine's Printer Platen
•
•
•
Clean the Paper Pick-up Rollers
548
> Clean the Scanner
Clean the Scanner
1. Unplug the machine from the AC power outlet.
2. Lift the document cover (1). Clean the scanner glass (2) and the white plastic (3) with a soft lint-free cloth moistened with water.
1
3
2
3. In the ADF unit, clean the white bar (1) and the glass strip (2) with a lint-free cloth moistened with water.
1
2
In addition to cleaning the scanner glass and glass strip with a soft lint-free cloth moistened with water, run your fingertip over the glass to see if you can feel anything on it. If you feel dirt or debris, clean the glass again concentrating on that area. You may need to repeat the cleaning process three or four times. To test, make a copy after each cleaning attempt.
When there is a spot of dirt or correction fluid on the glass strip, the printed sample shows a vertical line.
After the glass strip is cleaned, the vertical line is gone.
Related Information
•
549
•
•
550
> Clean the Print Head from Your Brother
Machine
Clean the Print Head from Your Brother Machine
To maintain good print quality, the machine automatically cleans the print head when needed. If there is a print quality problem, start the cleaning process manually.
• Clean the print head if there is a horizontal line or a blank space in the text or graphics on printed pages.
Depending on the problem color, select to clean Black only, three colors at a time (Yellow/Cyan/Magenta), or all four colors at once.
• Cleaning the print head consumes ink.
• Cleaning too often uses ink unnecessarily.
IMPORTANT
DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty.
1. Press [Settings] > [Maintenance] > [Print Head Cleaning] .
2. Press [Black only] , [Color only] , or [All] .
3. Press [Normal] , [Strong] , or [Strongest] .
4. Press [Start] .
The machine cleans the print head.
• If you clean the print head and the print has not improved, try installing a new Genuine Brother Brand replacement ink cartridge for each problem color. Try cleaning the print head again. If the print has not improved, contact Brother Customer Service.
• You can also clean the print head from your computer.
Related Information
•
•
Paper Handling and Printing Problems
•
Clean the Print Head from Your Computer (Windows ® )
•
Clean the Print Head from Your Computer (Mac)
551
> Clean the Print Head from Your Computer
(Windows ® )
Clean the Print Head from Your Computer (Windows ® )
To maintain good print quality, the machine automatically cleans the print head when needed. If there is a print quality problem, start the cleaning process manually.
1. Do one of the following:
• For Windows Server ® 2008
Click (Start) > Control Panel > Hardware and Sound > Printers .
• For Windows ® 7 and Windows Server ® 2008 R2
Click (Start) > Devices and Printers .
• For Windows ® 8
Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings , and then click Control Panel . In the Hardware and Sound group, click View devices and printers .
• For Windows Server ® 2012
Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings , and then click Control Panel . In the Hardware group, click View devices and printers .
• For Windows Server ® 2012 R2
Click Control Panel on the Start screen. In the Hardware group, click View devices and printers .
• For Windows ® 10 and Windows Server ® 2016
Click > Windows System > Control Panel . In the Hardware and Sound group, click View devices and printers .
2. Right-click the Brother MFC-XXXX Printer icon (where XXXX is your model name), and then select Printing preferences . If printer driver options appear, select your printer driver.
The printer driver dialog box appears.
3. Click the Maintenance tab.
4. Select one of the following options:
Option
Check Print Quality...
Description
Use to print the test page and check the print quality.
Print Head Cleaning...
Use to start the cleaning process manually. Select if a line or blank spaces appear in text or graphics on the test page.
5. Do one of the following:
• If you selected the Check Print Quality...
option, click Start .
The machine prints the test page.
• If you selected the Print Head Cleaning...
option, select the Black only , Color only , or All option for the cleaning type, and then click Next .
6. Select the Normal , Strong , or Strongest option for the cleaning strength, and then click Next .
7. Click Start .
The machine starts cleaning.
Related Information
•
•
Paper Handling and Printing Problems
552
•
Clean the Print Head from Your Brother Machine
553
> Clean the Print Head from Your Computer
(Mac)
Clean the Print Head from Your Computer (Mac)
To maintain good print quality, the machine automatically cleans the print head when needed. If there is a print quality problem, start the cleaning process manually.
1. Select System Preferences from the Apple Menu.
2. Select Printers & Scanners , and then select the machine.
3. Click the Options & Supplies button.
4. Click the Utility tab, and then click the Open Printer Utility button.
The Status Monitor screen appears.
5. Click the Control menu, and then select Maintenance .
6. Select one of the following options:
Option
Check Print Quality...
Description
Use to print the test page and check the print quality.
Print Head Cleaning...
Use to start the cleaning process manually. Select if a line or blank spaces appear in text or graphics on the test page.
7. Do one of the following:
• If you selected the Check Print Quality...
option, click Start .
The machine prints the test page.
• If you selected the Print Head Cleaning...
option, select Black only , Color only , or All option for the cleaning type, and then click Next .
8. Select the Normal , Strong , or Strongest option for the cleaning strength, and then click Next .
9. Click Start .
The machine starts cleaning.
Related Information
•
•
Paper Handling and Printing Problems
•
Clean the Print Head from Your Brother Machine
554
> Clean the Machine's LCD
Clean the Machine's LCD
IMPORTANT
DO NOT use liquid cleaners (including ethanol).
1. Press and hold down to turn off the machine. The LCD displays [Shutting Down] for a few seconds before the power goes off.
2. Clean the LCD with a dry, soft lint-free cloth.
Related Information
•
555
> Clean the Outside of the Machine
Clean the Outside of the Machine
IMPORTANT
• Cleaning with volatile liquids such as thinner or benzine will damage the outside surface of the machine.
• DO NOT use cleaning materials that contain ammonia.
• DO NOT use isopropyl alcohol to remove dirt from the control panel. It may crack the panel.
1. If the paper support flap is open, close it, and then close the paper support.
2. Pull the paper tray (1) completely out of the machine.
1
3. Wipe the outside of the machine with a dry, lint-free cloth to remove dust.
4. Lift the output paper tray cover and remove anything that is stuck inside the paper tray.
5. Wipe the inside and the outside of the paper tray with a dry, lint-free cloth to remove dust.
6. Close the output paper tray cover and slowly push the paper tray completely into the machine.
Related Information
•
556
> Clean the Machine's Printer Platen
Clean the Machine's Printer Platen
WARNING
Be sure to unplug the machine from the AC power outlet before cleaning the printer platen to avoid an electrical shock.
1. Using both hands, use the finger holds on each side of the machine to lift the scanner cover into the open position.
2. Clean the machine’s printer platen (1) and the area around it, wiping off scattered ink with a dry, soft lint-free cloth.
1
2
IMPORTANT
DO NOT touch the encoder strip, the thin strip of plastic that stretches across the width of the machine
(2). Doing this may cause damage to the machine.
3. Gently close the scanner cover using both hands.
4. Reconnect the power cord.
Related Information
•
•
Paper Handling and Printing Problems
557
> Clean the Paper Feed Rollers
Clean the Paper Feed Rollers
If the paper feed rollers are stained with ink or have a buildup of paper dust, it may cause paper feed problems.
1. Unplug the machine from the AC power outlet.
2. If the paper support flap is open, close it, and then close the paper support.
3. Pull the paper tray (1) completely out of the machine.
1
4. Clean the front side of the Paper Feed Rollers (1) with a soft lint-free cloth moistened with water, using a side-to-side motion. After cleaning, wipe the rollers with a dry, soft lint-free cloth to remove all moisture.
1
5. Lift the Jam Clear Flap (2), and then clean the back side of the Paper Feed Rollers (1) with a soft lint-free cloth moistened with water. After cleaning, wipe the rollers with a dry, soft lint-free cloth to remove all moisture.
1 2
6. Slowly push the paper tray completely into the machine.
7. Reconnect the power cord.
Do not use the machine again until the rollers are dry. Using the machine before the rollers are dry may cause paper feed problems.
558
Related Information
•
•
Paper Handling and Printing Problems
559
> Clean the Base Pad
Clean the Base Pad
Cleaning the Base Pad periodically may prevent the machine from feeding multiple sheets of paper when there are only a few sheets of paper left in the tray.
1. If the paper support flap is open, close it, and then close the paper support.
2. Pull the paper tray (1) completely out of the machine.
1
3. Clean the Base Pad (1) with a soft lint-free cloth moistened with water.
After cleaning, wipe the pad with a dry, soft lint-free cloth to remove all moisture.
1
In Canada, the photo bypass tray is called the photo paper tray.
4. Slowly push the paper tray completely into the machine.
Related Information
•
•
Paper Handling and Printing Problems
560
> Clean the Paper Pick-up Rollers
Clean the Paper Pick-up Rollers
Cleaning the paper pick-up rollers periodically may prevent paper jams by ensuring that paper feeds correctly.
1. Unplug the machine from the AC power outlet.
2. If the paper support flap (1) is open, close it, and then close the paper support (2).
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3. Pull the paper tray completely out of the machine.
4. Clean the Paper Pick-up Rollers (1) with a soft lint-free cloth moistened with water. Slowly turn the rollers so that the whole surface is cleaned. After cleaning, wipe the rollers with a dry, soft lint-free cloth to remove all moisture.
1
5. Slowly push the paper tray completely into the machine.
6. Reconnect the power cord.
Related Information
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Error and Maintenance Messages
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Paper Handling and Printing Problems
561
Home > Routine Maintenance > Check Your Brother Machine
Check Your Brother Machine
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Check the Print Alignment from Your Brother Machine
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Check the Ink Volume (Page Gauge)
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Monitor Machine Status from Your Computer (Windows ® )
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Monitor Machine Status from Your Computer (Mac)
562
Check Your Brother Machine > Check the Print Quality
Check the Print Quality
If faded or streaked colors and text appear or if text is missing on your printouts, the print head nozzles may be clogged. Print the Print Quality Check Sheet and look at the nozzle check pattern.
1. Press
Quality] .
[Settings] > [Maintenance] > [Improve Print Quality] > [Check Print
2. Press [Start] .
The machine prints the Print Quality Check Sheet.
3. Check the quality of the four color blocks on the sheet.
4. The touchscreen asks about the print quality. Do one of the following:
• If all lines are clear and visible, press [No] , and then press to finish the Print Quality check.
• If lines are missing (see Poor , as follows), press [Yes] .
OK
Poor
5. The touchscreen asks you to check the print quality of each color. Press the number of the pattern (1–4) that most closely matches the printing result.
6. Do one of the following:
• If print head cleaning is needed, press [Start] to start the cleaning procedure.
• If print head cleaning is not needed, the Maintenance screen reappears on the touchscreen. Press .
7. After the cleaning procedure is finished, the touchscreen asks if you want to print the Print Quality Check
Sheet again. Press [Yes] , and then press [Start] .
The machine prints the Print Quality Check Sheet again. Check the quality of the four color blocks on the sheet again.
If you clean the print head and the print has not improved, try installing a new Genuine Brother Brand replacement ink cartridge for each problem color. Try cleaning the print head again. If the print has not improved, contact Brother Customer Service.
IMPORTANT
DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty.
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When a print head nozzle is clogged, the printed sample looks like this.
After the print head nozzle is cleaned, the lines are gone.
Related Information
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Paper Handling and Printing Problems
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Check Your Brother Machine > Check the Print Alignment from Your
Brother Machine
Check the Print Alignment from Your Brother Machine
If your printed text becomes blurred or images become faded after transporting the machine, adjust the print alignment.
Before adjusting the print alignment, make a print quality check first by pressing
[Maintenance] > [Improve Print Quality] > [Check Print Quality] .
[Settings] >
1. Press [Settings] > [Maintenance] > [Improve Print Quality] > [Alignment] .
2. Press [Next] .
3. Press [Yes] after a confirmation message if a print quality check has been completed appears on the LCD.
4. Press [Auto] or [Manual] .
• If you select the [Auto] mode, the print alignment is automatically adjusted by scanning the Alignment
Check Sheet.
• If you select the [Manual] mode, you need to input information printed on the Alignment Check Sheet manually.
5. If you selected the [Auto] mode, select the paper size to print the Alignment Check Sheet on.
6. Load specified size paper in the tray, and then press [Start] .
The machine prints the Alignment Check Sheet.
7. Follow the instructions on the LCD.
When the print alignment is not adjusted correctly, text looks blurry or crooked, like this.
After the print alignment is adjusted correctly, text looks like this.
Related Information
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Paper Handling and Printing Problems
565
Check Your Brother Machine > Check the Ink Volume (Page Gauge)
Check the Ink Volume (Page Gauge)
Although an ink volume icon appears on the machine's LCD, you can view a larger graph that displays the ink left in each cartridge.
1. Press [Settings] > [Maintenance] > [Ink Volume] .
The touchscreen displays the ink volume and the page gauge 1
.
a b c d
¹ a. Displays the cartridge ink level.
b. Displays the ink level remaining in the internal ink reservoir.
c. Press to change the display settings for the approximate page yield.
shows the approximate number of remaining pages that can be printed with the cartridges.
• When the ink cartridge is near the end of its life or having a problem, one of the following icons appears:
The ink level is low.
The ink cartridge needs to be replaced.
There is a problem with the ink cartridge.
• To check or print the ink cartridge model numbers, press (Back) to return to the [Maintenance] menu screen.
Press [Ink Cartridge Model] , and follow the instructions on the touchscreen.
2. Press .
• You can also check the ink volume from your computer.
• For detailed information about the measuring methods used for the approximate yields, visit support.brother.com/yield .
Related Information
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1 Page Gauge is an estimate for informational purposes only and does not display the actual remaining page yield. For actual cartridge yield information, refer to support.brother.com/yield .
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Monitor Machine Status from Your Computer (Windows ® )
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Check Your Brother Machine > Monitor Machine Status from Your
Computer (Windows ® )
Monitor Machine Status from Your Computer (Windows ® )
The Status Monitor utility is a configurable software tool for monitoring the status of one or more devices; it allows you to get immediate notification of errors.
• Do one of the following:
Double-click the icon in the task tray.
Windows ® 7
Click (Start) > All Programs > Brother > Brother Utilities .
Click the drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar, and then click Status Monitor .
Windows ® 8 and Windows ® 10
Click ( Brother Utilities ), and then click the drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar, and then click Status Monitor .
Troubleshooting
Click the Troubleshooting button to access the troubleshooting website.
Remaining Page Settings
Click the Remaining Page Settings button to change the display settings for the approximate page yield.
Visit the Genuine Supplies website
Click the Visit the Genuine Supplies website button for more information on Brother genuine supplies.
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Error icons
Icon
Related Information
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Status Monitor Indicators and What They Mean (Windows ® )
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Turn Off the Show Status Monitor Feature (Windows ® )
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Turn Off the Status Monitor (Windows ® )
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Cancel a Print Job (Windows ® )
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Check the Ink Volume (Page Gauge)
Description
The ink level is low.
The ink cartridge needs to be replaced.
There is a problem with the ink cartridge.
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Monitor Machine Status from Your
Computer (Windows ® ) > Status Monitor Indicators and What They Mean (Windows
® )
Status Monitor Indicators and What They Mean (Windows ® )
When you start up your computer, the Brother Status Monitor icon appears on the task tray.
• A green icon indicates the normal stand-by condition.
• A yellow icon indicates a warning.
• A red icon indicates an error has occurred.
• A gray icon indicates the machine is offline.
Related Information
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Monitor Machine Status from Your Computer (Windows ® )
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Monitor Machine Status from Your
Computer (Windows ® ) > Turn Off the Show Status Monitor Feature (Windows
® )
Turn Off the Show Status Monitor Feature (Windows ® )
The Show Status Monitor feature lets you know if there is a problem with a device that your computer is monitoring. The default setting is Only when printing from this PC . To turn it off, follow these steps:
1. Right-click the ( Brother Status Monitor ) icon or window, select the Status Monitor Settings option, and then click Options .
The Options window appears.
2. Select the Basic tab, and then select Off for Show Status Monitor .
3. Click OK .
Even if the Show Status Monitor feature is turned off, you can check the machine’s status at any time by displaying the Status Monitor.
Related Information
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Monitor Machine Status from Your Computer (Windows ® )
571
Monitor Machine Status from Your
Computer (Windows ® ) > Turn Off the Status Monitor (Windows
® )
Turn Off the Status Monitor (Windows ® )
1. Right-click the ( Brother Status Monitor ) icon or window, and then select Exit .
2. Click OK .
Related Information
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Monitor Machine Status from Your Computer (Windows ® )
572
Check Your Brother Machine > Monitor Machine Status from Your
Computer (Mac)
Monitor Machine Status from Your Computer (Mac)
Brother's Status Monitor utility program is a configurable software tool for monitoring the status of a device and notifying you immediately in the event of an error. You can also use Brother's Status Monitor to access Web
Based Management.
1. Select System Preferences from the Apple Menu.
2. Select Printers & Scanners , and then select the machine.
3. Click the Options & Supplies button.
4. Click the Utility tab, and then click the Open Printer Utility button.
The Status Monitor screen appears.
Troubleshooting
Click the Troubleshooting button to access the Brother Solutions Center, offering FAQs &
Troubleshooting tips.
Visit the Genuine Supplies website
Click the Visit the Genuine Supplies website button for more information about Brother genuine supplies.
Updating the machine's status
To view the latest machine status while the Status Monitor window is open, click the icon. To set the interval at which the software updates the machine status information, click the Brother Status Monitor menu, and then select Preferences .
Web Based Management (Network Connection Only)
Access the Web Based Management system by clicking the machine icon on the Status Monitor screen.
You can use a standard web browser to manage your machine using Hyper Text Transfer Protocol (HTTP).
Error icons
Icon Description
The ink level is low.
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Icon
Related Information
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Description
The ink cartridge needs to be replaced.
There is a problem with the ink cartridge.
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Home > Routine Maintenance > Correct the Paper Feed to Clear Vertical Lines
Correct the Paper Feed to Clear Vertical Lines
Adjust the paper feed to reduce vertical lines.
Before adjusting the paper feed, make a print quality check first by pressing [Settings] >
[Maintenance] > [Improve Print Quality] > [Check Print Quality] .
1. Press
Feed] .
[Settings]
2. Press [Next] .
> [Maintenance] > [Improve Print Quality] > [Correct Paper
3. Press [Yes] after a confirmation message if a print quality check has been completed appears on the LCD.
4. Press [Auto] or [Manual] .
• If you select the [Auto] mode, the paper feed is automatically adjusted by scanning the adjustment sheet.
• If you select the [Manual] mode, you need to input information printed on the adjustment sheet manually.
5. If you selected the [Auto] mode, select the paper size to print the alignment check sheet on.
6. Load specified size paper in the tray, and then press [Start] .
The machine prints the adjustment sheet.
7. Follow the instructions on the LCD.
Related Information
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Paper Handling and Printing Problems
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575
Home > Routine Maintenance > Change the Print Setting Options When Having Printing Problems
Change the Print Setting Options When Having Printing Problems
If your print result is poor quality, select these options depending on your purpose. When these settings are selected, the printing speed is slower.
These options are available only when performing operations from the machine, such as copying. When printing from your computer, change the settings in the printer driver.
1. Press [Settings] > [Maintenance] > [Print Setting Options] .
2. Press one of the following options:
Option Description
Reduce Smudging Select this option according to whether you are using 1-sided or 2-sided printing if you have problems with smudged printouts or paper jams.
Slow Drying
Paper
Select this option if you use a type of plain paper on which ink dries slowly.
3. Follow the LCD menus.
4. Press .
Related Information
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Copy on Both Sides of the Paper (2-sided Copy)
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Paper Handling and Printing Problems
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Prevent Smudged Printouts and Paper Jams (Windows ® )
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Prevent Smudged Printouts and Paper Jams (Mac)
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576
Home > Routine Maintenance > Pack and Ship Your Brother Machine
Pack and Ship Your Brother Machine
• When you transport the machine, use the packing materials that came with your machine. Do not tip or turn the product upside down. If you do not pack the machine correctly, any damage that may occur in transit may not be covered by your warranty.
• The machine should be adequately insured with the carrier.
IMPORTANT
It is important to allow the machine to “park” the print head after a print job. Listen carefully to the machine before unplugging it to make sure that all mechanical noises have stopped. Not allowing the machine to finish this parking process may lead to print problems and possible damage to the print head.
1. Unplug the machine from the AC power outlet.
2. Unplug the machine from the telephone wall jack and take the telephone line cord out of the machine.
3. Using both hands, use the finger holds on each side of the machine to lift the scanner cover into the open position.
4. Unplug the interface cable from the machine, if it is connected.
5. Gently close the scanner cover using the finger holds on each side.
6. Open the ink cartridge cover.
7. Press the ink release levers to release the ink cartridges and then take out the ink cartridges.
8. Wrap the machine in the bag.
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9. Pack the machine in the original carton with the original packing material as shown below.
Do not pack the used ink cartridge in the carton.
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If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts and printed materials to use with your “Exchange” machine.
10. Close the carton and tape it shut.
Related Information
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Machine Settings
Customize settings and features, create shortcuts, and work with options displayed on the machine's LCD to make your Brother machine a more efficient work tool.
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Change Machine Settings from the Control Panel
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Change Machine Settings from Your Computer
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Home > Machine Settings > Change Machine Settings from the Control Panel
Change Machine Settings from the Control Panel
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In the Event of Power Failure (Memory Storage)
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Save Your Favorite Settings as a Shortcut
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Change Machine Settings from the Control Panel
> In the Event of Power
Failure (Memory Storage)
In the Event of Power Failure (Memory Storage)
• Your menu settings are stored permanently and will not be lost.
• Temporary settings (for example: Contrast and Overseas Mode) will be lost.
• The date and time and programmed fax timer jobs (for example: Delayed Fax) will be retained for approximately 24 hours.
• Other fax jobs in the machine's memory will not be lost.
Related Information
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Change Machine Settings from the Control Panel
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Change Machine Settings from the Control Panel
> General Settings
General Settings
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Change for Daylight Saving Time Automatically
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Set the Machine to Power Off Automatically
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Adjust the LCD Backlight Brightness
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Change How Long the LCD Backlight Stays On
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Set Tone or Pulse Dialing Mode
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Prevent Dialing a Wrong Number (Dial Restriction)
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Change the Language Displayed on the LCD
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Change Machine Settings from the Control Panel
> Adjust the Machine Volume
Adjust the Machine Volume
1. Press [Settings] > [All Settings] > [General Setup] > [Volume] .
2. Press one of the following options:
Option Description
Ring Adjust the ring volume.
Beep Adjust the volume when you press a button, make a mistake, or after you send or receive a fax.
Speaker Adjust the speaker volume.
3. Press a or b to display the [Off] , [Low] , [Med] , or [High] option, and then press the option you want.
4. Press .
Related Information
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Change Machine Settings from the Control Panel
> Change for Daylight Saving Time Automatically
Change for Daylight Saving Time Automatically
Related Models : MFC-J995DW/MFC-J995DW_XL
You can program the machine to change automatically for Daylight Saving Time.
It will reset itself forward one hour in the spring, and backward one hour in the fall. Make sure you have set the correct date and time in the [Date & Time] setting.
This feature is available only in the USA and Canada.
1. Press [Settings] .
2. Press [Date & Time] > [Auto Daylight] .
3. Press [On] or [Off] .
4. Press .
Related Information
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Change Machine Settings from the Control Panel
> Set
Sleep Mode Countdown
Set Sleep Mode Countdown
The Sleep Mode (or Power Save Mode) setting can reduce power consumption. When the machine is in Sleep
Mode, it acts as though it is turned off. The machine will wake up and start printing when it receives a print job or a fax. Use these instructions to set a time delay (countdown) before the machine enters Sleep Mode.
• The timer will restart if any operation is carried out on the machine, such as receiving a fax or a print job.
• The factory setting is five minutes.
• When the machine goes into Sleep Mode, the LCD backlight turns off.
1. Press [Settings] > [All Settings] > [General Setup] > [Sleep Mode] .
2. Press a or b to display the [1Min] , [2Mins] , [3Mins] , [5Mins] , [10Mins] , [30Mins] , or [60Mins] option, and then press the option you want.
3. Press .
Related Information
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Set the Machine to Power Off Automatically
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Change Machine Settings from the Control Panel
> Set the
Machine to Power Off Automatically
Set the Machine to Power Off Automatically
The Auto Power Off feature can save power consumption. Set the amount of time that the machine will be in
Sleep Mode before it automatically powers off. When this feature is set to [Off] , you must power off the machine manually.
To turn on the machine after the Auto Power Off feature has turned it Off, press .
The machine will not power off automatically when:
• The machine is connected to a telephone line.
• The machine is connected to a wired network.
• The machine is connected to a wireless network.
• [WLAN Enable] is set to [On] or [WLAN] is selected in the [Network I/F] setting.
1. Press [Settings] > [All Settings] > [General Setup] > [Auto Power Off] .
2. Press a or b to display the [Off] , [1hour] , [2hours] , [4hours] , or [8hours] option, and then press the option you want.
3. Press .
Related Information
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Set the Fax Journal's Interval Period
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Change Machine Settings from the Control Panel
> Set the
Date and Time
Set the Date and Time
The LCD displays the date and time. If they are not current, re-enter them. You can add the date and time to each fax you send by setting your Station ID.
1. Press [Settings] .
2. Press [Date & Time] .
3. Press [Date] .
4. Enter the last two digits of the year on the touchscreen, and then press [OK] .
5. Enter two digits for the month on the touchscreen, and then press [OK] .
6. Enter two digits for the day on the touchscreen, and then press [OK] .
7. Press [Clock Type] .
8. Press [12h Clock] or [24h Clock] .
9. Press [Time] .
10. To enter the time, do one of the following:
• If you selected [12h Clock] , enter the time (in 12-hour format) using the touchscreen, and then press
[AM] or [PM] .
Press [OK] .
• If you selected [24h Clock] , enter the time (in 24-hour format) using the touchscreen.
Press [OK] .
(For example, enter 19:45 for 7:45 PM.)
11. Press .
Related Information
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Register Your Machine with Google Cloud Print Using Web Based Management
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587
Change Machine Settings from the Control Panel
> Set the
Time Zone
Set the Time Zone
Set the time zone for your location on the machine.
For example, the time zone for Eastern Time in the USA and Canada is UTC-05:00. Pacific Time in the USA and
Canada is UTC-08:00.
Time Zone
Hawaii-Aleutian Time Zone
Alaska Time Zone
Pacific Time Zone
Mountain Time Zone
Central Time Zone
Eastern Time Zone
Atlantic Time Zone
Standard Time
UTC - 10:00
UTC - 9:00
UTC - 8:00
UTC - 7:00
UTC - 6:00
UTC - 5:00
UTC - 4:00
1. Press [Settings] .
2. Press [Date & Time] > [Time Zone] .
3. Enter your time zone.
4. Press [OK] .
5. Press .
Related Information
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588
Change Machine Settings from the Control Panel
> Adjust the LCD Backlight Brightness
Adjust the LCD Backlight Brightness
If you are having difficulty reading the LCD, changing the brightness setting may help.
1. Press [Settings] > [All Settings] > [General Setup] > [LCD Settings] >
[Backlight] .
2. Press the [Light] , [Med] , or [Dark] option.
3. Press .
Related Information
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589
Change Machine Settings from the Control Panel
> Change
How Long the LCD Backlight Stays On
Change How Long the LCD Backlight Stays On
Set how long the LCD backlight stays on.
1. Press
Timer] .
[Settings] > [All Settings] > [General Setup] > [LCD Settings] > [Dim
2. Press a or b to display the [10Secs] , [30Secs] , [1Min] , [2Mins] , [3Mins] , or [5Mins] option, and then press the option you want.
3. Press .
Related Information
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590
Change Machine Settings from the Control Panel
> Set
Your Station ID
Set Your Station ID
Set the machine's Station ID if you want the date and time to appear on each fax you send.
1. Press [Settings] > [All Settings] > [Initial Setup] > [Station ID] .
2. Press [Fax] .
3. Enter your fax number (up to 20 digits) on the touchscreen, and then press [OK] .
4. Press [Name] .
5. Enter your name (up to 20 characters) using the touchscreen, and then press [OK] .
• Press to cycle between letters, numbers and special symbols. (The available characters may differ depending on your country.)
• If you entered an incorrect character and want to change it, press d or c to move the cursor to it. Press
and then enter the correct character.
• To enter a space, press [Space] .
6. Press .
Related Information
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Transfer Faxes to Another Fax Machine
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Transfer the Fax Journal Report to Another Fax Machine
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Enter Text on Your Brother Machine
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591
Change Machine Settings from the Control Panel
> Set
Tone or Pulse Dialing Mode
Set Tone or Pulse Dialing Mode
Your Brother machine is set for a Tone dialing service. If you have a Pulse dialing (rotary) service, you must change the dialing mode.
This feature is not available in some countries.
1. Press [Settings] > [All Settings] > [Initial Setup] > [Tone/Pulse] .
2. Press [Tone] or [Pulse] .
3. Press .
Related Information
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592
Change Machine Settings from the Control Panel
> Prevent
Dialing a Wrong Number (Dial Restriction)
Prevent Dialing a Wrong Number (Dial Restriction)
This feature is to prevent users from sending a fax or call to a wrong number by mistake. You can set the machine to restrict Dialing when you use the dial pad, Address Book, Shortcuts and LDAP search.
1. Press [Settings] > [All Settings] > [Fax] > [Dial Restriction] .
2. Press one of the following options:
• [Dial Pad]
• [Address Book]
If you combine Address Book numbers when dialing, the address will be recognized as dial pad input and will not be restricted.
• [Shortcuts]
• [LDAP Server]
3. Press one of the following options:
Option
Enter #
Twice
On
Off
Description
The machine will prompt you to re-enter the number. If you re-enter the same number correctly, the machine will start dialing. If you re-enter the wrong number, the touchscreen will show an error message.
The machine will restrict all fax sending and outbound calls for that dialing method.
The machine does not restrict the dialing method.
• The [Enter # Twice] setting will not work if you use an external phone or press [Hook] before entering the number. You will not be asked to re-enter the number.
• If you selected [On] or [Enter # Twice] , you cannot use the Broadcasting feature.
4. Press .
Related Information
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593
Change Machine Settings from the Control Panel
> Reduce
Printing Noise
Reduce Printing Noise
The Quiet Mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes slower.
The factory setting is [Off] .
• When the Quiet Mode setting is turned on, appears on the Home screen.
1. Press [Settings] > [Quiet Mode] .
2. Press [On] or [Off] .
3. Press .
Related Information
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Paper Handling and Printing Problems
594
Change Machine Settings from the Control Panel
> Change the Language Displayed on the LCD
Change the Language Displayed on the LCD
Change the LCD language if needed.
This feature is not available in some countries.
1. Press [Settings] > [All Settings] > [Initial Setup] > [Local Language] .
2. Press your language.
3. Press .
Related Information
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595
Change Machine Settings from the Control Panel
> Change the Keyboard Setting
Change the Keyboard Setting
You can choose the type of keyboard for the LCD.
1. Press [Settings] > [All Settings] > [General Setup] > [Keyboard Settings] .
2. Press [QWERTY] or [ABC] .
3. Press .
Related Information
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596
Change Machine Settings from the Control Panel
> Save Your Favorite
Settings as a Shortcut
Save Your Favorite Settings as a Shortcut
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Assign a Shortcut to an IC Card
597
Change Machine Settings from the Control Panel
Settings as a Shortcut > Add Shortcuts
Add Shortcuts
You can add the Fax, Copy, Scan, Web Connect and Apps settings you use most frequently by saving them as your Shortcuts. Later you can press the Shortcut to apply these settings instead of manually re-entering them.
Some Shortcut menus are not available depending on your model.
These instructions describe how to add a Copy Shortcut. The steps for adding a Fax, Scan, Web Connect or
Apps Shortcut are very similar.
1. Press [Shortcuts] .
2. Press d or c to display the Shortcut screens.
3. Press where you have not added a Shortcut.
4. Press a or b to display [Copy] .
5. Press [Copy] .
6. Press [Options] .
7. Press a or b to display the available settings, and then press the setting you want to change.
8. Press a or b to display the available options for the setting, and then press the option you want.
Repeat the previous and this steps until you have selected all the settings for this Shortcut. When finished, press [OK] .
9. Press [Save as Shortcut] .
10. Read and confirm the displayed list of settings you have selected, and then press [OK] .
11. Enter a name for the Shortcut using the LCD, and then press [OK] .
When adding Fax or Scan to Shortcuts, you will be asked if you want to make this a One Touch Shortcut.
Follow the LCD instructions.
Related Information
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Save Your Favorite Settings as a Shortcut
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Change Machine Settings from the Control Panel
Settings as a Shortcut > Change or Delete Shortcuts
Change or Delete Shortcuts
You can change the settings in a Shortcut.
You cannot change a Web Connect Shortcut or Apps Shortcut. If you need to change them, delete them, and then add a new Shortcut.
1. Press [Shortcuts] .
2. Press d or c to display the Shortcut you want to change.
3. Press and hold the Shortcut you want to change.
4. Press [Edit] .
To delete the Shortcut, press [Delete] . To edit the name of the Shortcut, press [Rename] and follow the
LCD menus.
5. Change the settings for the Shortcut you selected.
6. Press [Save as Shortcut] when you have finished changing the settings.
7. Press [OK] to confirm.
When changing Fax or Scan Shortcuts, you will be asked if you want to make this a One Touch Shortcut.
Follow the LCD instructions.
Related Information
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Save Your Favorite Settings as a Shortcut
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Enter Text on Your Brother Machine
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Change Machine Settings from the Control Panel
Settings as a Shortcut > Assign a Shortcut to an IC Card
Assign a Shortcut to an IC Card
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Assign a Shortcut to an IC Card with IC Card Reader
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Change Machine Settings from the Control Panel
Assign a Shortcut to an IC Card
> Assign a Shortcut to an IC Card with IC Card
Reader
Assign a Shortcut to an IC Card with IC Card Reader
Related Models : MFC-J995DW/MFC-J995DW_XL
You can assign one machine Shortcut to your IC card. When you touch your IC card to the IC card reader connected to your machine, your personal Shortcut will automatically appear on the touchscreen.
• You cannot use the same IC card for different Shortcuts.
• To use the IC card for another Shortcut, unregister the card first, and then register it with the new
Shortcut.
Before assign a shortcut to an IC card, register an external IC card reader. Use Web Based Management to register the card reader. Your machine supports HID class driver supported external IC card reader.
1. Start your web browser.
Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the IP address of the machine or the print server name). For example: https://192.168.1.2
If the machine prompts you for a password, type it, and then click .
2. Click the Administrator tab.
3. Click the External Card Reader menu, and then enter the necessary information.
4. Click Submit .
5. Restart your Brother machine to activate the configuration.
6. Unplug the power code from the AC power outlet.
7. Connect the card reader to your machine, and then plug the machine’s power cord into the AC power outlet.
8. Press [Shortcuts] on the LCD.
9. Press d or c to select the Shortcut screens that contains the Shortcut you want to assign to your IC card.
10. Press and hold the Shortcut until the options appear.
11. Press [Register Card/NFC] .
12. Touch the IC card to the IC card reader connected to your machine.
13. Press [Register] .
The Shortcut is assigned to the IC Card.
Related Information
•
Assign a Shortcut to an IC Card
601
Change Machine Settings from the Control Panel
> Print Reports
Print Reports
•
•
•
•
602
Change Machine Settings from the Control Panel
Reports
The following reports are available:
Transmission Verification Report
The Transmission Verification Report prints the details of the last fax sent from your machine.
Address Book
The Address Book report prints a list of names and numbers stored in the Address Book memory.
Fax Journal
The Fax Journal prints a list of information about your last 200 incoming and outgoing faxes. (TX means
Transmit, RX means Receive.)
(Windows ® )
You can view and print the Fax Journal report from your computer using the Fax Journal Report software.
Go to your model's Downloads page on the Brother Solutions Center at support.brother.com
to download the software.
User Settings
The User Settings report prints a list of your current settings.
Network Configuration (network models)
The Network Configuration report prints a list of your current network settings.
WLAN Report (wireless models)
The WLAN Report prints the wireless LAN connectivity diagnosis.
Caller ID history
The Caller ID history report prints a list of the available Caller ID information for the last 30 received faxes and telephone calls.
Related Information
•
603
Change Machine Settings from the Control Panel
Report
Print a Report
1. Press [Settings] > [All Settings] > [Print Reports] .
2. Press a or b to display the report options, and then press the option you want.
3. Press [Yes] .
4. Press .
Related Information
•
•
604
Change Machine Settings from the Control Panel
> Settings and Features
Tables
Settings and Features Tables
•
Settings Tables (2.7" Touchscreen models)
•
Features Tables (2.7" Touchscreen models)
605
Change Machine Settings from the Control Panel
> Settings Tables (2.7" Touchscreen models)
Settings Tables (2.7" Touchscreen models)
These tables will help you understand your machine's menu selections and options.
[Settings]
[Settings]
Level 1 Level 2
Date
( Date & Time )
Time
Clock Type
(USA and Canada only)
-
-
Level 3
-
Auto Daylight
(USA and Canada only)
Time Zone
Maintenance Improve Print
Quality
Print Head
Cleaning
-
-
-
-
Ink Volume
Ink Cartridge
Model
Print Setting
Options
-
-
Wi-Fi TCP/IP
Setup Wizard
WLAN Assistant
-
-
Reduce
Smudging
Slow Drying
Paper
-
Quiet Mode
WPS
WPS w/ PIN Code
WLAN Status
MAC Address
-
Tray Setting Paper Type
Paper Size
Fax Preview -
All Settings -
-
-
-
-
-
-
-
-
-
Descriptions
Add the date and time on the screen and in the headings of the faxes you send.
Select the time format (12-hour or 24-hour).
Set the machine to change automatically for Daylight
Saving Time.
Set your time zone.
Check and correct the print quality, alignment and paper feeding according to the LCD instructions.
Clean the print head according to the LCD instructions.
Check the available ink volume.
Check your ink cartridge numbers.
Reduce smudging on the paper or paper jams during printing.
Use this setting when printing with a type of plain paper on which the ink dries very slowly.
Set TCP/IP protocol.
Configure your wireless network settings manually.
Configure your wireless network settings using the
Brother installation disc.
Configure your wireless network settings using the onebutton push method.
Configure your wireless network settings using WPS with a PIN.
View the current wireless network status.
View the machine's MAC address.
Decrease printing noise.
Set the type of paper in the paper tray.
Set the size of paper in the paper tray.
View received faxes on the LCD.
Configure the detailed settings.
606
[General Setup]
[Settings] > [All Settings] > [General Setup]
Level 1
Maintenance
Level 2
Improve Print
Quality
Print Head
Cleaning
Ink Volume
Ink Cartridge
Model
Print Setting
Options
Level 3
-
-
-
-
Descriptions
Check and correct the print quality, alignment and paper feeding according to the LCD instructions.
Clean the print head according to the LCD instructions.
Check the available ink volume.
Check your ink cartridge numbers.
Paper Type
Paper Size
Check Paper
Quiet Mode
Volume
LCD Settings
-
-
-
-
Ring
Beep
Speaker
Backlight
Dim Timer
Screen Settings Scan Screen
Notice Settings Scan Result(Skip
Blank Page)
Keyboard
Settings
Sleep Mode -
-
-
-
-
Auto Power Off
Removable Disc
-
-
-
-
-
-
-
-
-
-
Reduce
Smudging
Slow Drying
Paper
-
Reduce smudging on the paper or paper jams during printing.
Use this setting when printing with a type of plain paper on which the ink dries very slowly.
Set the type of paper in the paper tray.
Set the size of paper in the paper tray.
Check the paper type and paper size when you pull the tray out of the machine.
Decrease printing noise.
Adjust the ring volume.
Adjust the beeper volume.
Adjust the speaker volume.
Adjust the brightness of the LCD backlight.
Set how long the LCD backlight stays on after the last finger press.
Set the default Scan screen settings.
Displays a scan result of skip blank page when finished.
Select the type of keyboard for the LCD.
-
-
Select how long the machine must be idle before it goes into Sleep Mode.
Select how long the machine must wait before it automatically turns itself off after entering Sleep
Mode.
When set to Off, the machine will not power off automatically.
Turn the Removable Disc function on or off.
[Shortcut Settings]
[Settings] > [All Settings] > [Shortcut Settings]
Level 1 Level 2
(Select shortcut button.) Rename
Edit
Delete
Descriptions
Change the shortcut name.
Change the shortcut settings.
Delete the shortcut.
607
Level 1 Level 2 Descriptions
(Select shortcut button.) Register Card/NFC Assign a Shortcut to an IC card.
Delete Card/NFC Remove a Shortcut from an IC card.
[Fax]
[Settings] > [All Settings] > [Fax]
Level 1
Setup Receive
Level 2
Ring Delay
Level 3
-
Receive Mode
F/T Ring Time
Fax Preview
Easy Receive
Remote Codes
Auto Reduction
PC Fax Receive
Memory Receive
Fax Rx Stamp
Report Setting Transmission
Journal Period
Print Fax -
Remote Access -
Dial Restriction Dial Pad
Address Book
Shortcuts
LDAP Server
Remaining Jobs -
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Descriptions
Set the number of rings before the machine answers in Fax Only or Fax/Tel mode.
Select the Receive Mode that best suits your needs.
Set the length of the pseudo/double-ring time in
Fax/Tel mode.
View received faxes on the LCD.
Receive fax messages automatically when you answer a call and hear fax tones.
Answer calls at an extension or external telephone and use codes to turn on or off the Remote Codes.
You can personalize the codes.
Reduce the size of incoming faxes.
Set the machine to send faxes to your computer.
You can turn on the Backup Print safety feature.
Set the machine to forward fax messages, to store incoming faxes in the memory (so you can retrieve them while you are away from your machine), or the cloud service.
If you select Fax Forward, or Forward to Cloud, you can turn on the Backup Print safety feature.
Print the received time and date on the top of received faxes.
Select the initial setup for the Transmission
Verification Report.
Set the interval for automatic printing of the Fax
Journal.
If you select an option other than Off and Every 50
Faxes, you can set the time for the option.
If you select Every 7 Days, you can set the day of the week.
Print received faxes stored in the machine's memory.
Set your own code for Remote Retrieval.
Set the machine to restrict dialing when using the dial pad.
Set the machine to restrict the dialing when using the Address Book.
Set the machine to restrict the dialing when using a
Shortcut.
Set the machine to restrict dialing when using LDAP search.
Check which scheduled jobs are in the machine's memory and cancel selected jobs.
608
Level 1
Miscellaneous
Level 2
Distinctive
(USA and Canada only)
Area Code
(USA only)
Level 3 Descriptions
Distinctive Turn on the telephone company's Distinctive Ring
Ring Pattern subscriber service to register your new ring pattern on the machine.
Set your 3-digit area code only if you do not dial it within your own area code.
[Network]
[Settings] > [All Settings] > [Network]
Level 1
Wired LAN
Level 2
TCP/IP
Level 3
BOOT Method
IP Address
Subnet Mask
Gateway
Node Name
WINS
Configuration
WINS Server
-
-
-
-
-
Level 4 Descriptions
Select the Boot method that best suits your needs.
Enter the IP address.
Enter the Subnet mask.
Enter the Gateway address.
Enter the Node name.
Select the WINS configuration mode.
-
WLAN
Ethernet
Wired Status
MAC Address
TCP/IP
DNS Server
APIPA
IPv6
-
-
-
BOOT Method
IP Address
Subnet Mask
Gateway
Node Name
WINS
Configuration
WINS Server
DNS Server
APIPA
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Specify the IP address of the primary or secondary WINS server.
Specify the IP address of the primary or secondary DNS server.
Set the machine to allocate the IP address from the link-local address range automatically.
Turn the IPv6 protocol on or off. For more information, go to the Brother Solutions
Center at support.brother.com
to see FAQs
& Troubleshooting .
Select the Ethernet link mode.
View the current wired status.
View the machine's MAC address.
Select the Boot method that best suits your needs.
Enter the IP address.
Enter the Subnet mask.
Enter the Gateway address.
Enter the Node name.
Select the WINS configuration mode.
Specify the IP address of the primary or secondary WINS server.
Specify the IP address of the primary or secondary DNS server.
Set the machine to allocate the IP address from the link-local address range automatically.
609
Level 1
WLAN
Level 2
TCP/IP
Level 3
IPv6
Setup Wizard -
WLAN Assistant -
WPS -
WPS w/ PIN Code -
WLAN Status Status
Signal
MAC Address
Wi-Fi Direct Push Button
PIN Code
Manual
Group Owner
Device
Information
-
-
SSID
Comm. Mode
-
-
-
Device Name
SSID
Status
Information
IP Address
Status
Signal
NFC
Message from
Brother
Web Connect
Settings
Network I/F
I/F Enable
-
Message from
Brother
Status
-
-
-
-
Proxy Settings Proxy
Connection
Address
Port
-
User Name
Password
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Level 4 Descriptions
-
-
Turn the IPv6 protocol on or off. For more information, go to the Brother Solutions
Center at support.brother.com
to see FAQs
& Troubleshooting .
Configure your wireless network settings manually.
-
-
-
Configure your wireless network settings using the Brother installation disc.
Configure your wireless network settings using the one-button push method.
Configure your wireless network settings using WPS with a PIN.
View the current wireless network status.
View the current wireless network signal strength.
View the current SSID.
View the current Communication mode.
-
View the machine's MAC address.
Configure your Wi-Fi Direct network settings using the one-button push method.
Configure your Wi-Fi Direct network settings using WPS with a PIN code.
Configure your Wi-Fi Direct network settings manually.
Set your machine as the Group Owner.
View your machine's device name.
View the Group Owner's SSID.
When the machine is not connected, the
LCD displays Not Connected.
View your machine's current IP Address.
View the current Wi-Fi Direct network status.
View the current Wi-Fi Direct network signal strength.
When your machine acts as Group Owner, the LCD always indicates a strong signal.
Turn the Wi-Fi Direct connection on or off.
Turn the NFC function on or off.
Display messages and notifications from
Brother.
Change the Web connection settings.
Select the network connection type.
610
Level 1
IPsec
Level 2
-
Level 3
-
Level 4 Descriptions
-
-
IPsec is an optional security feature of the IP protocol that provides authentication and encryption services. We recommend contacting your network administrator before changing this setting.
Restore all network settings back to the factory settings.
Network
Reset
-
[Print Reports]
-
[Settings] > [All Settings] > [Print Reports]
Level 1
Transmission
Address Book
Fax Journal
Descriptions
Print a Transmission Verification Report for your last transmission.
Print a list of names and numbers stored in the Address Book.
Print a list of information about your last 200 incoming and outgoing faxes.
(TX means Transmit. RX means Receive.)
User Settings Print a list of your settings.
Network Configuration Print a list of your Network settings.
WLAN Report Print the wireless LAN connection results.
Caller ID History Print a list of the available Caller ID information about the last 30 received faxes and telephone calls.
[Machine Info.]
[Settings] > [All Settings] > [Machine Info.]
Level 1
Serial No.
Firmware Version
Firmware Update
Level 2
-
Main Version
-
Firmware Auto Check -
Descriptions
Check your machine's serial number.
Check your machine's firmware version.
Update your machine to the latest firmware.
View firmware information on the Home screen.
[Initial Setup]
[Settings] > [All Settings] > [Initial Setup]
Level 1
Date & Time
Level 2
Date
Time
Clock Type
(USA and Canada only)
Auto Daylight
(USA and Canada only)
Time Zone
Descriptions
Add the date and time on the screen and in the headings of the faxes you send.
Select the time format (12-hour or 24-hour).
Set the machine to change automatically for Daylight Saving Time.
Set your time zone.
611
Level 1
Station ID
Level 2
Fax
Name
-
Descriptions
Enter your name and fax number so it appears on each page you fax.
Select the dialing mode.
Tone/Pulse
(Available only for some countries.)
Fax Auto Redial
Dial Tone
Compatibility
Reset
Miscellaneous
(USA only)
Local Language
(Available only for some countries.)
Related Information
•
-
-
Set the machine to redial the last fax number if the fax did not go through because the line was busy.
Shorten the dial tone detect pause.
Adjust the equalization for transmission difficulties.
VoIP service providers offer fax support using various standards. If you regularly experience fax transmission errors, select Basic (for
VoIP).
Machine Reset Restore all the machine's settings that you have changed, such as
Date and Time and Ring Delay.
Network Restore all network settings back to the factory settings.
Address Book &
Fax
Erase all stored phone numbers and fax settings.
All Settings Restore all the machine's settings back to the factory settings.
Demo Setting Turn the Demo icon on or off.
After you print from a computer or using iPrint&Scan, the Demo icon will disappear from the Home screen.
To restore the Demo icon, you must delete all the settings you have changed by performing a Machine Reset.
Change your LCD language.
612
Change Machine Settings from the Control Panel
> Features Tables (2.7" Touchscreen models)
Features Tables (2.7" Touchscreen models)
[Fax]
(When [Fax Preview] is [Off] )
Level 1
Pause
Address
Book
Call
History
Options
Level 2
-
( Search: )
Level 3
-
-
Descriptions
When you are entering a fax or telephone number on the control panel, Pause appears on the LCD. Press Pause when you need a delay while dialing numbers, such as access codes and credit card numbers. You can also store a pause when you set up addresses.
When LDAP is off, the search will be within the Local
Address Book.
When LDAP is on, the search will be within the Local
Address Book and LDAP Server.
View detailed information about the selected address.
Broadcasting
Preview
Color Setting
Delayed Fax
Detail
(This will appear only when LDAP is on.)
Edit
-
Redial
Outgoing Call
Apply
-
Apply
Edit
Caller ID
History
Fax Resolution
Contrast -
Glass Scan Size -
Apply
Edit
-
Batch TX
Real Time TX
Overseas Mode
Call History
Store Address Book numbers, set up Group numbers for
Broadcasting, and change and delete Address Book numbers.
Start sending a fax using the Address Book.
Redial the last number you dialed.
Select a number from the Outgoing Call history and then send a fax to it, add it to the Address Book, or delete it.
Select a number from the Caller ID History and then send a fax to it, add it to the Address Book, or delete it.
Set the resolution for outgoing faxes.
Adjust the contrast.
Adjust the scan area of the scanner glass to the size of the document.
Add Number Send the same fax message to more than one fax number.
Preview a fax message before you send it.
Set whether faxes are sent in black and white or color.
Delayed Fax Set the time of day the delayed faxes will be sent.
Set Time
Combine delayed faxes to the same fax number at the same time of day into one transmission.
-
-
Redial
Outgoing
Call
Send a fax without using the memory.
Set to On if you have difficulty sending faxes overseas.
Redial the last number you dialed.
Select a number from the Outgoing Call history and then send a fax to it, add it to the Address Book, or delete it.
613
Level 1
Options
Level 2
Call History
Address Book
Level 3
Caller ID
History
Edit
Set New Default -
Factory Reset
-
-
-
( Search: )
Descriptions
Select a number from the Caller ID History and then send a fax to it, add it to the Address Book, or delete it.
When LDAP is off, the search will be within the Local
Address Book.
When LDAP is on, the search will be within the Local
Address Book and LDAP Server.
Store Address Book numbers, set up Group numbers for
Broadcasting, and change and delete Address Book numbers.
Save your settings as the default.
Restore all settings back to the factory settings.
Save the current settings as a shortcut.
Save as
Shortcut
(When [Fax Preview] is [On] )
Level 1
Sending
Faxes
Level 2
Pause
Address
Book
Call
History
Options
Level 3
-
( Search: )
Level 4
-
-
Descriptions
When you are entering a fax or telephone number on the control panel, Pause appears on the LCD. Press Pause when you need a delay while dialing numbers, such as access codes and credit card numbers. You can also store a pause when you set up addresses.
When LDAP is off, the search will be within the Local Address Book.
When LDAP is on, the search will be within the Local Address Book and LDAP Server.
View detailed information about the selected address.
Edit
-
Redial
Outgoing Call
Caller ID
History
Detail
(This will appear only when LDAP is on.)
-
Apply
-
Apply
Edit
Apply
Edit
Store Address Book numbers, set up Group numbers for Broadcasting, and change and delete Address Book numbers.
Start sending a fax using the Address Book.
Redial the last number you dialed.
Select a number from the Outgoing Call history and then send a fax to it, add it to the
Address Book, or delete it.
Select a number from the Caller ID History and then send a fax to it, add it to the Address
Book, or delete it.
Set the resolution for outgoing faxes.
Fax Resolution -
Contrast -
Glass Scan Size -
Broadcasting
Preview
Color Setting
Adjust the contrast.
Adjust the scan area of the scanner glass to the size of the document.
-
-
Add Number Send the same fax message to more than one fax number.
Preview a fax message before you send it.
Set whether faxes are sent in black and white or color.
614
Level 1
Sending
Faxes
Received
Faxes
Address
Book
Call
History
Level 2
Options
Save as
Shortcut
Print/
Delete
( Search: )
Edit
-
Redial
Level 3
Delayed Fax
Batch TX
Real Time TX
Overseas Mode
Call History
Address Book
Set New Default -
Factory Reset -
-
Level 4
Delayed
Fax
Set Time
-
Descriptions
Set the time of day the delayed faxes will be sent.
-
-
Redial
Outgoing
Call
Caller ID
History
(
-
Search:
Edit
)
Combine delayed faxes to the same fax number at the same time of day into one transmission.
Send a fax without using the memory.
Set to On if you have difficulty sending faxes overseas.
Redial the last number you dialed.
Select a number from the Outgoing Call history and then send a fax to it, add it to the
Address Book, or delete it.
Select a number from the Caller ID History and then send a fax to it, add it to the Address
Book, or delete it.
When LDAP is off, the search will be within the Local Address Book.
When LDAP is on, the search will be within the Local Address Book and LDAP Server.
Store Address Book numbers, set up Group numbers for Broadcasting, and change and delete Address Book numbers.
Save your settings as the default.
Restore all settings back to the factory settings.
Save the current settings as a shortcut.
Print All(New
Faxes)
Print All(Old
Faxes)
Delete All(New
Faxes)
Delete All(Old
Faxes)
-
-
-
-
-
-
Detail
(This will appear only when LDAP is on.)
-
Apply
-
-
-
-
-
Print the new received faxes.
Print the old received faxes.
Delete the new received faxes.
Delete the old received faxes.
When LDAP is off, the search will be within the Local Address Book.
When LDAP is on, the search will be within the Local Address Book and LDAP Server.
View detailed information about the selected address.
Store Address Book numbers, set up Group numbers for Broadcasting, and change and delete Address Book numbers.
Start sending a fax using the Address Book.
Redial the last number you dialed.
615
Level 1
Call
History
Level 2
Outgoing
Call
Caller ID
History
Level 3
Apply
Edit
Apply
Edit
-
-
Level 4
-
-
Descriptions
Select a number from the Outgoing Call history and then send a fax to it, add it to the
Address Book, or delete it.
Select a number from the Caller ID History and then send a fax to it, add it to the Address
Book, or delete it.
[Copy]
Level 1
Save as
Shortcut
Options
Level 2
-
Level 3
-
Descriptions
Save the current settings as a shortcut.
Quality
Paper Type
Paper Size
Enlarge/Reduce
-
-
-
100%
Enlarge
Reduce
Fit to Page
Select the Copy resolution for your document type.
Select the paper type that matches the paper in the tray.
Select the paper size that matches the paper in the tray.
-
Select an enlargement ratio for the next copy.
Select a reduction ratio for the next copy.
Adjust the copy size to fit on the paper size you have set.
2-sided Copy
Density
Remove
Background Color
Stack/Sort
Page Layout
Advanced
Settings
Set New Default -
Factory Reset -
-
-
-
Custom(25-400%)
-
Enter an enlargement or reduction ratio.
Turn off or turn on 2-sided copying and select flip on long edge or flip on short edge.
Adjust the density.
Black Copy Settings Change the amount of background color that is
Color Copy Settings removed.
Select to stack or sort multiple copies.
Make N in 1, 2 in 1 ID, or Poster copies.
Select advanced copy settings.
Save your settings as the default.
Restore all settings back to the factory settings.
[Scan]
Level 1 to Media
(When a memory card or
USB Flash drive is inserted) to My Folder
Level 2
Other Scan to Actions
Options
Save as
Shortcut
-
-
-
Level 3
-
-
-
-
Level 4
-
-
Descriptions
Scan documents and save them directly to a memory card or USB flash drive without using a computer.
Send scanned data to your folder in the CIFS server on your local network or on the Internet.
616
Level 1 to PC to FTP/SFTP to Network
Level 2 to File to OCR to Image to E-mail
Other Scan to Actions
(Select Profile name)
Other Scan to Actions
(Select Profile name) to SharePoint to Web
Other Scan to Actions
(Select Profile name)
-
WS Scan
(Appears when you install a Web Services Scanner, which is displayed in your computer’s Network explorer.)
Other Scan to Actions
Scan
-
-
Scan for Email
-
Scan for Fax -
Scan for
-
Options
Save as
Shortcut
-
Level 3
Other Scan to Actions
(Select USB or
PC)
Level 4
-
Options
Save as
Shortcut
Other Scan to Actions
(Select USB or
PC)
Options
Save as
Shortcut
Other Scan to Actions
(Select USB or
PC)
Options
Save as
Shortcut
Other Scan to Actions
(Select USB or
PC)
-
Options
Save as
Shortcut
-
-
-
Options
Save as
Shortcut
-
Options
Save as
Shortcut
-
-
-
-
-
-
-
-
-
-
-
-
-
Descriptions
Scan documents and save them to a folder on your computer.
Convert your scanned document to an editable text file.
Scan photos or graphics into your graphics applications.
Send a scanned document as an email attachment.
Scan documents directly to an FTP/
SFTP server.
Scan documents directly to a CIFS server on your local network.
Scan documents directly to a
SharePoint server.
Upload the scanned data to an
Internet service.
Scan data using the Web Service protocol.
617
[Photo]
Level 1 Level 2
Select Files OK
Print All
Index Print
Level 3
Print Settings
Print Settings
Level 4
-
-
Print Index
Sheet
Print Settings -
Print Photos Print Settings -
ID Photo
Select ID
Photo Size
Rotate Image Print
Settings
[Web]
Level 1 Descriptions
Web Connect the Brother machine to an Internet service.
[Apps]
Descriptions
Adjust your photos with the options.
Print all photos in your media.
Print a thumbnail page.
Print photos by choosing the index numbers.
Print ID photos for your resume, passport and so on.
Level 1 Descriptions
Apps Connect the Brother machine to the Brother Apps service.
[Shortcuts]
Level 1
Add Shortcut
Level 2
Copy
Fax
Scan
Web
Apps
This list appears when each
Shortcut icon is pressed for
2 seconds.
Rename
Edit
Level 3
-
to PC(File) to PC(OCR) to PC(Image) to PC(E-mail) to Media to Network
-
to FTP/SFTP to SharePoint
-
-
Descriptions
Change the settings in the Copy Options.
Change the settings in the Fax Options.
Scan documents and save them to a folder on your computer.
Convert your scanned document to an editable text file.
Scan photos or graphics into your graphics applications.
Send a scanned document as an email attachment.
Scan documents and save them directly to a memory card or USB flash drive without using a computer.
Send scanned data to a CIFS server on your local network or on the Internet.
Send scanned data via FTP/SFTP.
Send scanned data to a SharePoint server.
Connect the Brother machine to an Internet service.
Connect the Brother machine to the Brother
Apps service.
Change the shortcut name.
Change the shortcut settings.
618
Level 1
This list appears when each
Shortcut icon is pressed for
2 seconds.
Edit/Delete
Level 2
Delete
Register
Card/NFC
Delete
Card/NFC
(Select shortcut button.)
Level 3
-
-
-
Rename
Edit
Delete
Register
Card/NFC
Register
Card/NFC
[Ink]
Level 1 Level 2
Ink Volume -
Ink Cartridge Model -
Improve Print
Quality
-
Print Head Cleaning -
Print Setting
Options
Reduce
Smudging
Slow Drying
Paper
Wi-Fi Setup
Descriptions
Delete the shortcut.
Assign a Shortcut to an IC card.
Remove a Shortcut from an IC card.
Change the shortcut name.
Change the shortcut settings.
Delete the shortcut.
Assign a Shortcut to an IC card.
Remove a Shortcut from an IC card.
Descriptions
Check the available ink volume.
Check your ink cartridge numbers.
Check and correct the print quality, alignment and paper feeding according to the LCD instructions.
Clean the print head according to the LCD instructions.
Reduce smudging on the paper or paper jams during printing.
Use this setting when printing with a type of plain paper on which the ink dries very slowly.
Level 1 Descriptions
Setup Wizard Configure your wireless network settings manually.
WLAN Assistant Configure your wireless network settings using the Brother installation disc.
WPS Configure your wireless network settings using the one-button push method.
When you have put a USB Flash drive in the USB slot
Level 1 Descriptions
Photo Select photo menu.
Scan to Media Scan documents into your media
Web Connect the Brother machine to an Internet service.
Related Information
•
619
Home > Machine Settings > Change Machine Settings from Your Computer
Change Machine Settings from Your Computer
•
Change Machine Settings Using Web Based Management
•
Change the Machine Settings Using Remote Setup
•
Where Can I Find My Brother Machine's Network Settings?
•
Network Management Software and Utilities
620
Change Machine Settings from Your Computer > Change Machine Settings
Using Web Based Management
Change Machine Settings Using Web Based Management
Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper
Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).
•
•
•
Set or Change a Login Password for Web Based Management
•
Set Up Your Machine's Address Book Using Web Based Management
621
Change Machine Settings from Your Computer >
Using Web Based Management > What is Web Based Management?
What is Web Based Management?
Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper
Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS). Type your machine's IP address into your web browser to access and change your print server settings.
• We recommend Microsoft ® Internet Explorer ® 11/Microsoft Edge ™ for Windows ® , and Safari 10/11 for
Mac. Make sure that JavaScript and Cookies are always enabled in whichever browser you use.
• You must use the TCP/IP protocol on your network and have a valid IP address programmed into the print server and your computer.
• The actual screen may differ from the screen shown above.
Related Information
•
Change Machine Settings Using Web Based Management
622
Change Machine Settings from Your Computer >
Using Web Based Management > Access Web Based Management
Access Web Based Management
• We recommend using the HTTPS security protocol when configuring settings using Web Based
Management.
• When you use HTTPS for Web Based Management configuration, your browser will display a warning dialog box. To avoid displaying the warning dialog box, you can install a self-signed certificate to use
SSL/TLS communication. For more detailed information, see Related Information .
• The default login password to manage machine settings is initpass . We recommend you change it to protect your machine from unauthorized access.
1. Start your web browser.
2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
For example: https://192.168.1.2
• If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such as "SharedPrinter" instead of the IP address.
For example: https://SharedPrinter
If you enable a NetBIOS name, you can also use the node name.
For example: https://brnxxxxxxxxxxxx
The NetBIOS name can be found in the Network Configuration Report.
• For Mac, access Web Based Management by clicking the machine's icon on the Status Monitor screen.
3. If the machine prompts you for a password, type it, and then click .
You can now change the print server settings.
If you change the protocol settings, you must restart the machine after clicking Submit to activate the configuration.
Every time you access Web Based Management, type the password in the Login field, and then click . After configuring the settings, log out by clicking .
Related Information
•
Change Machine Settings Using Web Based Management
•
Print the Network Configuration Report
•
Monitor Machine Status from Your Computer (Mac)
•
Create a Self-signed Certificate
•
Install the Self-signed Certificate for Windows ® users with Administrator Rights
623
Change Machine Settings from Your Computer >
Using Web Based Management > Set or Change a Login Password for Web Based Management
Set or Change a Login Password for Web Based Management
We recommend changing the default login password to prevent unauthorized access to Web Based
Management.
1. Start your web browser.
2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
For example: https://192.168.1.2
• If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such as "SharedPrinter" instead of the IP address.
For example: https://SharedPrinter
If you enable a NetBIOS name, you can also use the node name.
For example: https://brnxxxxxxxxxxxx
The NetBIOS name can be found in the Network Configuration Report.
• For Mac, access Web Based Management by clicking the machine's icon on the Status Monitor screen.
3. Do one of the following:
• If you have previously set your own password, type it, and then click .
• If you have not previously set your own password, type initpass , and then click .
4. Click the Administrator tab.
5. Type the password you want to use in the Enter New Password field (8 to 32 characters).
6. Retype the password in the Confirm New Password field.
7. Click Submit .
Related Information
•
Change Machine Settings Using Web Based Management
624
Change Machine Settings from Your Computer >
Using Web Based Management > Set Up Your Machine's Address Book Using Web Based Management
Set Up Your Machine's Address Book Using Web Based Management
• We recommend using the HTTPS security protocol when configuring settings using Web Based
Management.
• When you use HTTPS for Web Based Management configuration, your browser will display a warning dialog box.
1. Start your web browser.
2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
For example: https://192.168.1.2
• If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such as "SharedPrinter" instead of the IP address.
For example: https://SharedPrinter
If you enable a NetBIOS name, you can also use the node name.
For example: https://brnxxxxxxxxxxxx
The NetBIOS name can be found in the Network Configuration Report.
• For Mac, access Web Based Management by clicking the machine's icon on the Status Monitor screen.
3. If the machine prompts you for a password, type it, and then click .
4. Click the Address Book tab.
5. Add or update the Address Book information as needed.
6. Click Submit .
Related Information
•
Change Machine Settings Using Web Based Management
625
Change Machine Settings from Your Computer > Change the Machine Settings
Using Remote Setup
Change the Machine Settings Using Remote Setup
The Remote Setup program lets you configure many of your Brother machine's settings from your computer.
When you start Remote Setup, the settings on your Brother machine will be downloaded to your computer and displayed on your screen. If you change the settings on your computer, you can upload them directly to the machine.
•
•
626
Change Machine Settings from Your Computer >
> Remote Setup (Windows ® )
Remote Setup (Windows ® )
•
Set Up the Brother Machine from Your Computer (Windows ® )
•
Set Up the Brother Machine Using ControlCenter4 (Windows ® )
•
Set Up Your Machine's Address Book Using ControlCenter4 (Windows ® )
627
Change Machine Settings from Your Computer >
> Remote Setup (Windows ® ) > Set Up the Brother Machine from Your Computer
(Windows ® )
Set Up the Brother Machine from Your Computer (Windows ® )
If Secure Function Lock is set to On, you cannot use Remote Setup.
1. Do one of the following:
• Windows ® 7
Click (Start) > All Programs > Brother > Brother Utilities .
Click the drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar, and then click Remote Setup .
• Windows ® 8 and Windows ® 10
Launch ( Brother Utilities ), and then click the drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar, and then click Remote Setup .
The Remote Setup Program window appears.
When your machine is connected via a Network, type the password if required.
2. Configure the settings as needed.
628
Export
Click to save the current configuration settings to a file.
Click Export to save your address book or all settings for your machine.
Import
Click to import a file and read its settings.
Click to print the selected items on the machine. You cannot print the data until it is uploaded to the machine. Click Apply to upload the new data to the machine, and then click Print .
OK
Click to start uploading data to the machine, and then exit the Remote Setup Program. If an error message appears, confirm that your data is correct, and then click OK .
Cancel
Click to exit the Remote Setup Program without uploading data to the machine.
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Apply
Click to upload data to the machine without exiting the Remote Setup Program.
3. Click OK .
• If your computer is protected by a firewall and is unable to use Remote Setup, you may need to configure the firewall settings to allow communication through port numbers 137 and 161.
• If you are using Windows ® Firewall and you installed the Brother software and drivers from the Brother installation disc, the necessary firewall settings have already been set.
Related Information
•
•
630
Change Machine Settings from Your Computer >
> Remote Setup (Windows ® ) > Set Up the Brother Machine Using ControlCenter4
(Windows ® )
Set Up the Brother Machine Using ControlCenter4 (Windows ® )
If Secure Function Lock is set to On, you cannot use Remote Setup.
1. Click the ( ControlCenter4 ) icon in the task tray, and then click Open .
2. Click the Device Settings tab.
3. Click the Remote Setup button.
4. Configure the settings as needed.
Export
Click to save the current configuration settings to a file.
Click Export to save your address book or all settings for your machine.
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Import
Click to import a file and read its settings.
Click to print the selected items on the machine. You cannot print the data until it is uploaded to the machine. Click Apply to upload the new data to the machine, and then click Print .
OK
Click to start uploading data to the machine, and then exit the Remote Setup Program. If an error message appears, confirm that your data is correct, and then click OK .
Cancel
Click to exit the Remote Setup Program without uploading data to the machine.
Apply
Click to upload data to the machine without exiting the Remote Setup Program.
5. Click OK .
• If your computer is protected by a firewall and is unable to use Remote Setup, you may need to configure the firewall settings to allow communication through port numbers 137 and 161.
• If you are using Windows ® Firewall and you installed the Brother software and drivers from the Brother installation disc, the necessary firewall settings have already been set.
Related Information
•
•
632
Change Machine Settings from Your Computer >
> Remote Setup (Windows ® ) > Set Up Your Machine's Address Book Using
ControlCenter4 (Windows ® )
Set Up Your Machine's Address Book Using ControlCenter4
(Windows ® )
Use Remote Setup through CC4 to add or change Address Book numbers on your computer.
If Secure Function Lock is set to On, you cannot use Remote Setup.
1. Click the ( ControlCenter4 ) icon in the task tray, and then click Open .
2. Click the Device Settings tab.
3. Click the Address Book button.
The Address Book opens in a Remote Setup window.
4. Add or update the Address Book information as needed.
5. Click OK .
Related Information
•
•
633
Change Machine Settings from Your Computer >
> Remote Setup (Mac)
Remote Setup (Mac)
•
Set Up the Brother Machine with a USB Cable Connection (Mac)
•
Set Up Your Machine's Address Book with a USB Cable Connection (Mac)
634
Change Machine Settings from Your Computer >
> Set Up the Brother Machine with a USB Cable Connection
(Mac)
Set Up the Brother Machine with a USB Cable Connection (Mac)
Use Remote Setup to set up your Brother machine with a USB cable connection.
To use Remote Setup, go to your model's Downloads page on the Brother Solutions Center at support.brother.com
and download Remote Setup.
• If Secure Function Lock is set to On, you cannot use Remote Setup.
• Remote Setup for Mac supports USB connections only.
1. In the Finder menu bar, click Go > Applications > Brother , and then double-click the Remote Setup icon.
The Remote Setup Program screen appears.
2. Configure the settings as needed.
Export
Click to save the current configuration settings to a file.
635
Click Export to save your address book or all settings for your machine.
Import
Click to import a file and read its settings.
Click to print the selected items on the machine. You cannot print the data until it is uploaded to the machine. Click Apply to upload the new data to the machine, and then click Print .
OK
Click to start uploading data to the machine, and then exit the Remote Setup Program. If an error message appears, enter the correct data again, and then click OK .
Cancel
Click to exit the Remote Setup Program without uploading data to the machine.
Apply
Click to upload data to the machine without exiting the Remote Setup Program.
3. When finished, click OK .
Related Information
•
636
Change Machine Settings from Your Computer >
> Set Up Your Machine's Address Book with a USB Cable
Connection (Mac)
Set Up Your Machine's Address Book with a USB Cable Connection
(Mac)
Use Remote Setup to add or change Address Book numbers on your computer with a USB cable connection.
To use Remote Setup, go to your model's Downloads page on the Brother Solutions Center at support.brother.com
and download Remote Setup.
• If Secure Function Lock is set to On, you cannot use Remote Setup.
• Remote Setup for Mac supports USB connections only.
1. In the Finder menu bar, click Go > Applications > Brother , and then double-click the Remote Setup icon.
The Remote Setup Program screen appears.
2. In the left menu, click Address Book in the Fax .
3. Add or update the Address Book information as needed.
4. When finished, click OK .
Related Information
•
637
Appendix
•
•
Enter Text on Your Brother Machine
•
638
Home > Appendix > Specifications
Specifications
General Specifications
Printer Type
Print Head Black
Color
Memory Capacity
Liquid Crystal Display (LCD) 1
Power Source
Dimensions
Inkjet
Piezo with 210 nozzles x 1
• MFC-J995DW
Piezo with 210 nozzles x 3
128 MB
• MFC-J995DW
2.7 in. (67.5 mm) TFT Color Touchscreen LCD
AC 100 to 120 V 50/60 Hz
• MFC-J995DW
Copying
: Approx. 20 W
Sleep
: Approx. 1.2 W
Power Off
• MFC-J995DW
7.8 in.
199 mm
7.7 in.
195 mm
17.1 in.
435 mm
13.4 in.
341 mm
23.0 in.
583 mm
Weights • MFC-J995DW
19.2 lb (8.7 kg)
Noise Level Sound Pressure Operating
Temperature Operating
Best Print Quality
50 to 95 °F (10 to 35 °C)
68 to 91 °F (20 to 33 °C)
Humidity Operating
Best Print Quality
ADF (automatic document feeder)
20 to 80% (without condensation)
20 to 80% (without condensation)
Up to 20 pages
Paper: 20 lb (80 g/m²)
1
2
5
6
3
4
Measured diagonally
Measured when the machine is connected to the USB interface. Power consumption varies slightly depending on the usage environment or part wear.
When using ADF, single-sided printing, resolution: standard / document: ISO/IEC 24712 printed pattern.
Measured according to IEC 62301 Edition 2.0.
Even when the machine is turned off, it will automatically turn itself on periodically for print head maintenance, and then turn itself off.
Noise depends on printing conditions.
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Document Size Specifications
Document Size ADF Width
ADF Length
5.8 to 8.5 in. (148 to 215.9 mm)
5.8 to 14.0 in. (148 to 355.6 mm)
Scanner Glass Width Max. 8.5 in. (215.9 mm)
Scanner Glass Length Max. 11.7 in. (297 mm)
1 Documents that are longer than 11.7 in. (297 mm) must be fed one page at a time.
Print Media Specifications
Paper Input Paper Tray Paper Type
Paper Size
Plain Paper, Inkjet Paper (coated paper), Glossy Paper, Recycled
Paper
Letter, A4, Legal, Executive, A5, A6, Envelopes (C5, Com-10,
DL, Monarch), Photo (4" x 6")/(10 x 15 cm), Photo 2L (5" x 7")/(13 x 18 cm), Index card (5" x 8")/(13 x 20 cm)
Up to 150 sheets of 20 lb (80 g/m²) plain paper
Manual Feed
Slot
Maximum Paper
Capacity
Paper Type
Paper Size
Maximum Paper
Capacity
Plain Paper, Inkjet Paper (coated paper), Glossy Paper, Recycled
Paper
Letter, A4, Legal, Executive, A5, A6, Envelopes (C5, Com-10,
DL, Monarch), Photo (4" x 6")/(10 x 15 cm), Photo L (3.5" x 5")/(9 x 13 cm), Photo 2L (5" x 7")/(13 x 18 cm), Index card (5" x 8")/(13 x 20 cm)
Up to 1 sheet
Paper Output
Up to 50 sheets of 20 lb (80 g/m²) Plain Paper (face up print delivery to the output paper tray)
1 For glossy paper, remove printed pages from the output paper tray immediately after they exit the machine to avoid smudging.
Fax Specifications
Compatibility
Modem Speed
Scanning Width
(Single-sided document)
Printing Width
Gray Scale
ITU-T Group 3
Automatic Fallback: 14,400 bps
8.19 in. (208 mm) (Letter)
8.26 in. (210 mm) (Letter)
B&W: 8 bit (256 levels)
Color: 24 bit (8 bit per color/256 levels)
203 dpi Resolution
(Horizontal)
Resolution
(Vertical)
Standard:
98 dpi (Black)
196 dpi (Color)
Fine:
196 dpi (Black)
196 dpi (Color)
Superfine:
392 dpi (Black)
Photo:
640
Resolution
(Vertical)
Address Book
Groups
Broadcasting
196 dpi (Black)
• 100 names x 2 numbers
Up to 6
• 250 (200 Address Book/50 Manual Dial)
Automatic Redial 1 time after 5 minutes
Memory Transmission •
Out of Paper Reception •
1 ‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, MMR code).
Copy Specifications
Color/Black
Copy Width
Yes/Yes
Multiple Copies Stacks/Sorts up to 99 pages
Enlarge/Reduce 25% to 400% (in increments of 1%)
Resolution Prints up to 1200 × 2400 dpi
1 When copying on Letter size paper.
PhotoCapture Center Specifications
This function is available for MFC-J995DW.
Compatible Media
Photo
MultiMediaCard (32 MB - 2 GB)
MultiMediaCard plus (128 MB - 4 GB)
MultiMediaCard mobile with Adapter (64 MB - 1 GB)
SD Memory Card (16 MB - 2 GB) miniSD with Adapter (16 MB - 2 GB) microSD with Adapter (16 MB - 2 GB)
SDHC Memory Card (4 GB - 32 GB) miniSDHC with Adapter (4 GB - 32 GB) microSDHC with Adapter (4 GB - 32 GB)
SDXC Memory Card (48 GB - 256 GB)
USB Flash drive
Resolution • MFC-J995DW
Up to 1200 x 6000 dpi
Paper Type Plain Paper, Inkjet Paper (coated paper), Glossy Paper, Brother BP71 paper
Paper Size Letter, A4, Photo (4" x 6")/(10 x 15 cm), Photo 2L (5" x 7")/(13 x 18 cm)
File Format JPEG (Progressive JPEG format is not supported)
Scan to Media File Format JPEG, PDF (Color, Gray)
TIFF, PDF (Black & White)
1
2
3
Memory cards, adapters and USB Flash drives are not included.
The USB flash drive feature is available only for certain models.
Hi-Speed USB 2.0. USB Mass Storage standard up to 256 GB. Supported formats: FAT12/FAT16/FAT32/exFAT
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Scanner Specifications
Color/Black
TWAIN Compliant
WIA Compliant
Color Depth
Gray Scale
Resolution
Yes/Yes
Yes
(Windows ® 7 SP1 / Windows ® 8 / Windows ® 8.1 / Windows ® 10)
(macOS v10.11.6 / 10.12.x /10.13.x)
Yes
(Windows ® 7 SP1 / Windows ® 8 / Windows ® 8.1 / Windows ® 10)
30 bit color processing (Input)
24 bit color processing (Output)
10 bit color processing (Input)
8 bit color processing (Output)
Up to 19200 × 19200 dpi (interpolated)
(from Scanner Glass)
Up to 1200 × 2400 dpi (optical)
(from ADF)
Up to 1200 × 600 dpi (optical)
Scanning Width and Length
(Single-sided document)
(Scanner Glass)
Width: Up to 8.42 in. (213.9 mm)
Length: Up to 11.61 in. (295 mm)
Width: Up to 8.42 in. (213.9 mm)
Length: Up to 13.92 in. (353.6 mm)
1
2
Maximum 1200 × 1200 dpi scanning with the WIA driver in Windows ® 7 SP1, Windows ® 8, Windows ® 8.1 and Windows ® 10 (resolution up to 19200 × 19200 dpi can be selected using the scanner utility).
ADF models only
Printer Specifications
Resolution • MFC-J995DW
Up to 1200 × 6000 dpi
8.26 in. [8.50 in. (borderless)]
Letter, A4, A6, Photo (4" x 6")/(10 x 15 cm), Photo L (3.5" x 5")/(9 x 13 cm), Photo
2L (5" x 7")/(13 x 18 cm), Index card (5" x 8")/(13 x 20 cm)
Automatic 2-sided Paper Type Plain Paper, Recycled Paper
Print Speed
Paper Size Letter, A4, Executive, A5
For detailed specifications visit www.brother.com
.
1
2
3
When printing on Letter size paper.
When the Borderless feature is set to On.
Photo 2L-size paper is only supported by some models.
Interface Specifications
USB
Use a USB 2.0 interface cable that is no longer than 6 feet (2 m).
LAN Use an Ethernet UTP cable category 5 or greater.
Wireless LAN IEEE 802.11b/g/n (Infrastructure)
IEEE 802.11g/n (Wi-Fi Direct)
NFC Yes
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1
2
Your machine has a USB 2.0 Hi-Speed interface. The machine can also be connected to a computer that has a USB 1.1 interface.
Third party USB ports are not supported.
Network Specifications
• You can connect your machine to a network for Network Printing, Network Scanning, PC-Fax Send, PC-
Fax Receive (Windows ® only), Remote Setup (Windows ® only), and to access photos over a network connection.
• Brother BRAdmin Light (Windows ® only) is available as a download from Brother Solutions Center. Go to your model's Downloads page on the Brother Solutions Center at support.brother.com
and download the software.
• (Windows ® ) If you require more advanced machine management, use the latest version of Brother
BRAdmin Professional . Go to your model's Downloads page on the Brother Solutions Center at support.brother.com
and download the software.
Network Security (Wireless)
Wireless Network Security
Wireless Setup Support Utility WPS
SMTP-AUTH, SSL/TLS (IPPS,
HTTPS, SMTP), SNMP v3, 802.1x
(EAP-MD5, EAP-FAST, PEAP, EAP-
TLS, EAP-TTLS), Kerberos, IPsec
SMTP-AUTH, SSL/TLS (IPPS,
HTTPS, SMTP), SNMP v3, 802.1x
(LEAP, EAP-FAST, PEAP, EAP-TLS,
EAP-TTLS), Kerberos, IPsec
SSID (32 characters), WEP 64/128 bit, WPA-PSK (TKIP/AES), WPA2-
PSK (TKIP/AES)
Yes
1 Supported models only
Computer Requirements Specifications
Supported Operating Systems And Software Functions
Computer Platform
& Operating System
Version
Wind ows
Oper ating
Syste m
®
Windows
Windows ®
Windows
®
® 7
8
8.
PC Interface
Printing
10/100 Base-TX
(Ethernet)
Wireless
802.11b/ g/n
Processor
32 bit (x86) or
64 bit (x64) processor
Hard Disk Space to Install
For Drivers For
Applications
(Including
Drivers)
650 MB 1.3 GB
Scanning
Removable Disk (USB or Memory Card) 6
Windows
®
10
Home
Windows ® 10
Pro
Windows ® 10
Education
Windows ® 10
643
Mac
Oper ating
Syste m
Windows
Server ® 2008
Windows
Server ®
R2
2008
Windows
Server ® 2012
Windows
Server ®
R2
2012
Windows
Server
®
2016 macOS v10.11.6
macOS v10.12.x
macOS v10.13.x
N/A Printing
Printing
PC-Fax (Send)
Scanning
Removable Disk (USB or Memory Card) 6
64 bit (x64) processor
Intel ®
Processor
50 MB
80 MB
N/A
550 MB
1
2
3
4
5
6
Third party USB ports are not supported.
MFC-J995DW only
For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables enhancing up to 19200 x 19200 dpi.
Nuance ™ PaperPort ™ 14SE supports Windows ®
10 Education and Windows ® 10 Enterprise.
7 SP1, Windows ® 8, Windows ® 8.1, Windows ® 10 Home, Windows ® 10 Pro, Windows ®
PC-Fax supports black and white only.
MFC-J995DW only
For the latest driver updates, go to your model's Downloads page on the Brother Solutions Center at support.brother.com
and download Full Driver & Software Package .
All trademarks, brand and product names are the property of their respective companies.
Related Information
•
644
Home > Appendix > Enter Text on Your Brother Machine
Enter Text on Your Brother Machine
• The characters that are available may differ depending on your country.
• The keyboard layout may differ depending on the function you are setting.
When you need to enter text on your Brother machine, a keyboard will appear on the touchscreen.
• Press to cycle between letters, numbers and special characters.
• Press to cycle between lowercase and uppercase letters.
• To move the cursor to the left or right, press d or c .
Inserting spaces
• To enter a space, press [Space] . Or, you can press c to move the cursor.
Making corrections
• If you entered an incorrect character and want to change it, press d or c to highlight the incorrect character.
Press , and then enter the correct character.
• To insert a character, press d or c to move the cursor to the correct place, and then enter the character.
• Press for each character you want to erase, or press and hold to erase all the characters.
Related Information
•
•
Send the Same Fax to More than One Recipient (Broadcasting)
•
Store Address Book Numbers from Outgoing Calls
•
Store Address Book Numbers from Caller ID History
•
Change a Broadcasting Group Name
•
•
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Home > Appendix > Brother Numbers
Brother Numbers
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be made from within that country.
FAQs (Frequently Asked Questions)
The Brother Solutions Center is our one-stop resource for all your Machine needs. Download the latest software and utilities and read FAQs & Troubleshooting tips to learn how to get the most from your Brother product.
Check here for Brother driver updates, too.
support.brother.com
For Customer Service
In USA: www.brother-usa.com/support (Self-Service/Email/Chat)
1-877-BROTHER (1-877-276-8437)
In Canada: www.brother.ca/support
(Self-Service Videos, Email, Chat, Facebook and Twitter Help)
Service Center Locator (USA only)
For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437) or visit www.brother-usa.com/service .
Service Center Locations (Canada only)
For the location of a Brother authorized service center, visit www.brother.ca/support .
Ordering Accessories and Supplies
For best quality results use only genuine Brother supplies, which are available at most Brother retailers. If you cannot find the supplies you need and have a Visa, MasterCard, Discover, American Express credit card, or
PayPal account, you can order directly from Brother. Visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.
NOTE
In Canada, only Visa and MasterCard are accepted.
In USA:
1-877-552-MALL (1-877-552-6255)
1-800-947-1445 (assistance via fax) www.brothermall.com
In Canada: www.brother.ca
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Related Information
•
647
Visit us on the World Wide Web www.brother.com
USA/CAN
Version 0