TSC TTP-268M Series User's manual
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TTP-268M/ TTP-366M
THERMAL TRANSFER / DIRECT THERMAL
BAR CODE PRINTER
USER ’S
MANUAL
Copyright Information
© 2011 TSC Auto ID Technology Co., Ltd,
The copyright in this manual, the software and firmware in the printer described therein are owned by TSC Auto ID Technology Co., Ltd, All rights reserved.
CG Triumvirate is a trademark of Agfa Corporation. CG Triumvirate Bold
Condensed font is under license from the Monotype Corporation. Windows is a registered trademark of Microsoft Corporation.
All other trademarks are the property of their respective owners.
Information in this document is subject to change without notice and does not represent a commitment on the part of TSC Auto ID Technology Co.
No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use, without the expressed written permission of TSC Auto ID Technology Co.
1
Agency Compliance and Approvals
CE CLASS A
EN 55022:2006 +A1:2007
EN 55024:1998+A1:2001+A2:2003
EN 61000-4 SERIES REQULATIONS
FCC CFR Title 47 Part 15 Subpart B:2009-Section 15.107 and 15.109
ICES-003 Issue 4:2004 Class A
GB-4953-2001
GB9254-2008 (CLASS A)
GB27625-2003
此为 A 级产品，在生活环境中，该产品可能会造成无线电干扰，
在这种情况下，可能需要用户对干扰采取切实可行的措施。
IEC 60950-1/A1:2009
IEC 60950-1/A1:2005(2 nd Edition)
EN 60950-1/A1:2006 + A11:2009 + A1:2010
2
Contents
1. Introduction ............................................. 1
1.2.1 Printer standard features .................................................................. 2
1.4 Print Specifications ...................................... 4
1.5 Ribbon Specifications .................................... 4
1.6 Media Specifications ..................................... 5
2. Operations Overview ...................................... 6
2.6.2 Loading Fan-fold Labels .................................................................20
2.6.3 Loading Media in Peel-off Mode (Option) ....................................21
2.6.4 Loading Media in Cutter Mode (Option) .......................................23
2.7 Print Head Pressure Adjustment Knob ...................................................24
2.8 Using the Keyboard with PS/2 Interface .................................................25
3. Menu Function .......................................... 26
3.1.1-1 Printer Setup (TSPL2) ..................................................................28
3.1.1-2 Printer Setup (ZPL2) .....................................................................35
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i
......................................................................................58
......................................................................................64
4. Diagnostic Tool ......................................... 65
4.2 Printer Function (Calibrate sensor, Ethernet setup, RTC setup………)
5 Setting Ethernet by Diagnostic Utility ......................... 67
5.1 Using USB interface to setup Ethernet interface ..................................67
5.2 Using RS-232 interface to setup Ethernet interface .............................68
5.3 Using Ethernet interface to setup Ethernet interface ...........................69
6. Troubleshooting ......................................... 71
6.2 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles ......................75
7. Maintenance ............................................ 77
Revise History ............................................ 79
ii
1. Introduction
1.1 Product Introduction
Thank you very much for purchasing TSC bar code printer.
This printer is designed with die-casting aluminum chassis, metal cover with large clear media view window, which ensuring to work for the extreme and heavy duty industrial environment and applications.
With back-lit graphic LCD display, printer status can be managed easier and operated more user friendly. The moveable sensor design can accept wide range of label media.
All of the most frequently used bar code formats are included. Fonts and bar codes can be printed in any one of the four directions.
This printer is built-in the high quality, high performance MONOTYPE IMAGING ® True
Type font engine and one CG Triumvirate Bold Condensed smooth font. With flexible firmware design, user can also download the True Type Font from PC into printer memory for printing labels. Besides the scalable font, it also provides a choice of five different sizes of alphanumeric bitmap font, OCR-A and OCR-B fonts. By integrating rich features, it is the most cost-effective and high performance printer in its class!
To print label formats, please refer to the instructions provided with your labeling software; if you need to write the custom programs, please refer to the TSPL/TSPL2 programming manual that can be found on the accessories CD-ROM or on TSC website at http://www.tscprinters.com
Applications o Compliance labeling for shipping and receiving o o
Pallet labeling
Inventory control labeling o o o o o
Drum labeling
Warning labels
Custom signage
Brand marketing featuring graphics, logos and texts
Multiple-up labels (two or three labels across)
1.2 Product Features
1.2.1 Printer standard features
The printer offers the following standard features.
Product standard feature
Thermal transfer printing
Direct thermal printing
High quality die-cast aluminum design
Metal cover with large clear media view window
Moveable gap sensor (position adjustable from 2 ”~4”)
Moveable black mark sensor position full web adjustable
Ribbon end sensor
LCD display (graphic type, 128x64 pixel) with back light
Control panel with 6 operation buttons
Control panel security (TCF)
LED indicators
Real time clock
Internal Ethernet print server (10/100 Mbps) interface
USB 2.0 (full speed) interface
Serial RS-232C (2400-115200 bps) interface
Centronics (SPP mode) interface
PS/2 keyboard interface for stand-alone or data entry at print site
32 MB DRAM memory
8 MB FLASH memory
SD FLASH card memory expands storage to 4 GB
Powerful 32 bit 200 MHz RISC processor
Standard industry emulations right out of the box including Eltron ® and Zebra ® language support
Internal 8 alpha-numeric bitmap fonts
Fonts and bar codes can be printed in any one of the four directions (0, 90,180, 270 degree)
Internal Monotype Imaging ® true type font engine with one CG Triumvirate Bold Condensed scalable font
Downloadable fonts from PC to printer memory
2
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200 dpi models
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300 dpi models
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Downloadable firmware upgrades
Text, bar code, graphics/image printing (Please refer to the TSPL/TSPL2 programming manual for supporting code page)
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Support Bar Code
1D bar code
Code 39,
Code 93,
Code128UCC,
Code128 subsets A.B.C,
Codabar,
Interleave 2 of 5, EAN-8,
EAN-13,
EAN-128,
UPC-A,
UPC-E,
EAN and UPC 2(5) digits add-on,
MSI,
PLESSEY,
POSTNET,
China POST,
RSS-14,
Code 11
2D bar code
Support image
PDF-417,
Maxicode,
DataMatrix,
QR code,
Aztec
BITMAP,
BMP,
PCX
1.2.2 Printer optional features
The printer offers the following optional features.
Product option feature
Applicator I/O interface
Peel-off kit
(Includes internal rewind and peel-off module;
Fits for plain paper media)
Heavy duty cutter module
(Max. paper width: 178 mm, Paper thickness:
Max 0.25 mm/ max. paper weight 250g/ m 2 )
Note: Except for the linerless cutter, all regular/heavy duty/care label cutters DO
NOT cut on media with glue.
Bluetooth module (RS-232C interface)
KP-200 Plus keyboard display unit
KU-007 Plus programmable smart keyboard display unit
HCS-200 long rang CCD scanner
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User options
-
Dealer options
-
Factory options
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3
1.3 General Specifications
General Specifications
Physical dimensions 355 mm (W) x 337 mm (H) x 510 mm (D)
Weight
Electrical
23 kg (48.5 lb)
Environmental condition
Internal switching power supply
Input: 90~230VAC, 47~63HZ
Output: 24V, 14.58A, 350W
Operation: 5 ~
40˚C (41 ~ 104˚F), 25~85% non-condensing
Storage: -40 ~ 60 ˚C (-40 ~ 140˚F), 10~90% non-condensing
1.4 Print Specifications
Print Specifications 200 dpi models 300 dpi models
Print head resolution 203 dots/inch (8 dots/mm) 300 dots/inch (12 dots/mm)
Printing method
Dot size
(width x length)
Thermal transfer and direct thermal
0.125 x 0.125 mm
(1 mm = 8 dots)
0.084 x 0.084 mm
(1 mm = 12 dots)
Print speed
(inches per second)
Max. print width
Max. print length
Printout bias
4, 5, 6, 7, 8 ips selectable 4, 5, 6 ips selectable
Up to 8 ips Up to 6 ips
168 mm (6.61
”)
14,732 mm (580 ”) 6,604 mm (260 ”)
Vertical: 1 mm max.
Horizontal: 1 mm max.
1.5 Ribbon Specifications
Ribbon Specifications
Ribbon outside diameter
Ribbon length
Ribbon core inside diameter
Ribbon width
Ribbon wound type
Ribbon end type
Max. 81 mm
450 meter
1 inch (25.4 mm)
Max. 178 mm (7 ”)
Min. 50.8 mm (2.0
”)
Ink coated outside wound, ink coated inside wound
Transparency
4
1.6 Media Specifications
Media Specifications
Label roll capacity
Media alignment
Media type
200 dpi models
208.3 mm (8.2”)
300 dpi models
Edge alignment
Continuous, die-cut, black mark, fan-fold, notch
Media wound type
Media width (label + liner)
Media thickness (label + liner)
Printing face outside wound
Max. 172.7 mm (
6.8”)
Min. 50.8 mm (2.0
”)
Max. 0.254 mm (10 mil)
Media core diameter
Label length
Label length (peeler mode)
Label length (cutter mode)
Min. 0.06 mm (2.36 mil)
76.2 mm (3”)
Min. 10 mm (0.39”)
Max. 152.4 mm (6 ”)
Min. 25.4 mm (1 ”)
Max. 5,080 mm (200
”)
Min. 25.4 mm (1 ”)
Max. 2,540 mm (100
”)
Min. 25.4 mm (1 ”)
Gap height
Black mark height
Black mark width
Min. 2 mm
Min. 2 mm
Min. 8 mm (0.31”)
5
2. Operations Overview
2.1 Unpacking and Inspection
This printer has been specially packaged to withstand damage during shipping.
Please carefully inspect the packaging and printer upon receiving the bar code printer.
Please retain the packaging materials in case you need to reship the printer.
Unpacking the printer, the following items are included in the carton.
One printer unit
One Windows labeling software/Windows driver CD disk
One quick installation guide
One power cord
One USB interface cable
One ribbon take up paper core
If any parts are missing, please contact the Customer Service Department of your purchased reseller or distributor.
6
2.2 Printer Overview
2.2.1 Front View
1
2
3
4
5
1. LED indicators
2. LCD display
3. Front panel buttons
4. Paper exit chute
5. Lower front cover
6. Media view window
7. Printer right side cover opener
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6
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2.2.2 Interior view
1
2
3
4
5
6
1. Ribbon rewind spindle
2. Ribbon supply spindle
3. Print head pressure adjustment knob
4. Ribbon guide bar
5. Z axis mechanism adjustment knob
6.
Print head release lever
7. Media guide bar
8. Label roll guard
9. Label supply spindle
10. Internal rewind spindle (Optional)
11. Damper
12. Print head
13. Ribbon sensor
14. Platen roller
15. Gap sensor
16. Black mark sensor
17. Label guide
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12
13
14
16
7
8
9
11
10
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2.2.3 Rear View
1
2
3
4
6
7
8
9
10
5
1. Fan-fold paper entrance chute
2. Centronics interface (SPP mode)
3. USB interface (USB 2.0/ Full speed mode)
4. RS-232C interface (Max. 115,200 bps)
5. Power jack socket
6. GPIO interface (Factory option)
*7. SD card slot (Up to 4G)
8. Internal Ethernet interface (10/100 Mbps)
9. PS/2 keyboard interface
10. Power switch
Note:
The interface picture here is for reference only. Please refer to the product specification for the interfaces availability.
* Recommended SD card specification
SD card spec
V1.0, V1.1
V1.0, V1.1
V1.0, V1.1
V1.0, V1.1
SD card capacity
128 MB
256 MB
512 MB
1 GB
Approved SD card manufacturer
SanDisk, Transcend
SanDisk, Transcend, Panasonic
SanDisk, Transcend, Panasonic
SanDisk, Transcend, Panasonic
V2.0 SDHC CLASS 4 4 GB
V2.0 SDHC CLASS 6 4 GB
V1.0, V1.1
SanDisk, Transcend, Panasonic microSD 128 MB Transcend, Panasonic
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V1.0, V1.1
V1.0, V1.1
V1.0, V1.1 microSD 256 MB Transcend, Panasonic microSD 512 MB Panasonic microSD 1 GB Transcend, Panasonic
V2.0 SDHC CLASS 4 microSD 4 GB Panasonic
V2.0 SDHC CLASS 6 microSD 4 GB Transcend
V1.0, V1.1
V1.0, V1.1
V1.0, V1.1 miniSD 128 MB
V1.0, V1.1 miniSD 1 GB
V2.0 SDHC CLASS 4 miniSD 4 GB
Transcend, Panasonic miniSD 256 MB Transcend, Panasonic miniSD 512 MB Transcend, Panasonic
Transcend, Panasonic
Transcend
V2.0 SDHC CLASS 6 miniSD 4 GB
- The DOS FAT file system is supported for the SD card.
- Folders/files stored in the SD card should be in the 8.3 filename format
- The miniSD/microSD card adapter is required for SD card reader.
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2.3 Operator Controls
2.3.1 Front Panel Display
LCD display
LED indicators
Front panel buttons
2.3.2 LED Indicators
LED Status
Off
On
On
Blinking
Off
On
Blinking
Indication
The printer power is turned off
The printer power is turned on
Printer is ready
Pause
Downloading data into printer
Printer is ready
“CARRIAGE OPEN” or “CUTTER ERROR”
“NO PAPER”, “PAPER JAM” or “NO RIBBON”
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2.3.3 Front Panel Keys
Keys Function
1. Enter the menu
2. Exit from a menu or cancel a setting and return to the previous menu
Pause/Resume the printing process
Advance one label
Scroll up the menu list
Scroll down the menu list
Enter/select cursor located option
2.4 Setting up the Printer
1. Place the printer on a flat, secure surface.
2. Make sure the power switch is off.
3. Connect the printer to the computer with the provided USB cable.
4. Plug the power cord into the AC power cord socket at the rear of the printer, and then plug the power cord into a properly grounded power outlet.
Note:
Please switch OFF printer power switch prior to plug in the power cord to printer power jack.
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2.5 Installation of Ribbon
2.5.1 Loading Ribbon
1. Lift the handle to open the printer right side cover.
2. Install the ribbon and paper core onto the ribbon supply spindle and ribbon rewind spindle.
3. Push the print head release lever to open the print head mechanism.
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4. Thread the ribbon through the ribbon sensor slot and then through the open space in between print head and platen.
Ribbon
Ribbon sensor
5. Stick the ribbon onto the paper core.
Keep the ribbon flat and without wrinkle.
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6. Wind the ribbon clockwise about 3~5 circles onto the ribbon rewind spindle until it is smooth and properly stretched.
7. Close the print head mechanism making sure the latches are engaged securely.
Loading path for ribbon
Ink coated outside
Ribbon rewind spindle
Ink coated inside
Ribbon supply spindle
Ribbon guide bar
Note:
Please refer to videos on TSC YouTube or driver CD.
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Ribbon sensor
2.6 Installation of Media
2.6.1 Loading Roll Labels
1. Lift the handle to open the printer right side cover.
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2. Push the print head release lever to open the print head mechanism.
3. Remove the label roll guard from the label spindle.
4. Place the roll of media on the label supply spindle and push it to the end of label spindle. Install the label roll guard gently to fit the width of label roll.
5. Pull label roll leading edge forward through the media guide bar, damper, media sensor and place the label leading edge onto the platen roller.
Media guide bar
Internal rewind spindle (Option)
Media sensor
6. Adjust the label guide to fit the width of the label.
Damper
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7. Making sure the label is into both label guides.
Left label guide Right label guide (Adjustable)
8. Close the print head mechanism. Making sure the latches are engaged securely.
9. Using the front display panel to set the media sensor type and calibrate the selected sensor. (Please refer to section 3.1.2)
Note:
Please calibrate the gap/black mark sensor when changing media.
The sensor location is marked by a triangle mark ▽ at the sensor housing.
The media sensor position is moveable, please make sure the gap or black mark is at
the location where media gap/black mark will pass through for sensing.
Please refer to videos on TSC YouTube or driver CD.
Gap media Black mark media
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Loading path for roll labels
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2.6.2 Loading Fan-fold Labels
Fan-fold media feeds through rear external label entrance chute.
1. Lift the handle to open the printer right side cover.
2. Push the print head release lever to open the print head mechanism.
3. Insert the fan-fold media through the rear external label entrance chute.
4. Pull fan-fold label leading edge forward through the media guide bar, damper, media sensor and place the label leading edge onto the platen roller.
5. Adjust the label guide by sliding to fit the paper width.
6. Close the print head mechanism making sure the latches are engaged securely.
7. Set the media sensor type and calibrate the selected sensor. (Please refer to section 3.1.2)
Note:
Please calibrate the gap/black mark sensor when changing media.
Loading path for fan-fold labels
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2.6.3 Loading Media in Peel-off Mode (Option)
1. Install the label. (Please refer to chapter 2.6.1)
2. Using the front display panel to set the media sensor type and calibrate the selected sensor. (Please refer to chapter 3.1.2)
3. Install the paper core to internal rewind spindle.
Paper core
Internal rewind spindle
4. Pull approximately 650mm of label through the front of the printer and take some labels off only leave the liner.
5. Feed the liner into peel-off cover slot.
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Slot
6. Stick the liner onto the paper core (with tab) and wind the spindle counter-clockwise until the liner is properly stretched.
7. Close the print head mechanism.
8. Move the peel-off sensor toward the paper exit chute.
9. Using the front display panel, set the printer setting to peeler mode. Peeling will automatically start. Press the FEED button to test.
Label Liner
Note:
*Please calibrate the gap/black mark sensor when changing media.
*Fits for the plain paper media, we recommend always qualifying any application with thorough testing.
* Please refer to videos on TSC YouTube or driver CD.
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2.6.4 Loading Media in Cutter Mode (Option)
1. Install the label. (Please refer to chapter 2.6.1)
2. Lead the media through the cutter paper opening.
3. Adjust the label guide to fit the width of the label.
4. Close the print head mechanism making sure the latches are engaged properly.
5. Using the front display panel, set the printer setting to cutter mode. Press the
FEED button to test.
Note:
Please calibrate the gap/black mark sensor when changing media.
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2.7 Print Head Pressure Adjustment Knob
There are two conditions that will need to adjust the print head pressure.
1. Print with thick media
If media thickness is larger than 0.19 mm, the larger pressure is required to get good quality printout.
2. Edge alignment media
The media alignment is designed at the left edge of mechanism to keep the pressure balance between print head, media and ribbon.
There are 5 levels of pressure for adjustment. Level 1 is the minimum pressure and level 5 is the maximum pressure.
For example, if the label width is 6 ”, adjust both print head pressure adjustment knobs to the same level. If the label is less than 2
” wide, increase the left side print head pressure by rotating the adjustment knob clockwise and decrease the right side pressure by rotating the adjustment knob counter-clockwise to level 1. If the left side print head adjustment knob setting has been set to 5 (the highest pressure index) than increase the middle print head pressure.
Please refer to the following pressure knob adjustment recommendation.
6 ” width label
Left index Middle index Right index
1
2
3
4
5
1
2
3
4
5
1
2
3
4
5
2 ” width label
Left index Middle index Right index
2 1 1
3
4
1
1
1
1
5
2
3
3
1
2
2
3
1
1
1
1
5
5
5
4
4
4
5
2
3
4
2
3
4
5
1
1
1
1
1
1
1
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2.8 Using the Keyboard with PS/2 Interface
1. Turn off the power of printer.
2. Plug the keyboard with PS/2 interface cable into PS/2 connector on the rear of the printer.
3. Turn on the printer power switch.
4. Press keyboard F1 key, the following options will display on the LCD.
File List 2/4
DRAM
> FLASH
CARD
5. Use up ↑ or down ↓ key to move “>” cursor on the memory type and press
Enter key to list files on the LCD display.
6. Select the file and press Enter key to execute the .BAS file.
FLASH File List
TEST1.BAS
> TEST2.BAS
TEST3.BAS
7. Then, you can type the data from keyboard for stand-alone application.
Here below are the summary of the keyboard operation.
Press F1 key of the keyboard to start this function.
Press up ↑ or down ↓ key of the keyboard to move cursor of printer LCD display to select the option.
Press Esc key of the keyboard to return the previous menu.
Press Enter key of the keyboard to enter/execute cursor located option.
Press Ctrl + C keys of the keyboard to restart the printer and back to “Ready” state.
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3. Menu Function
Main Menu Overview
Main Menu
Setup
↓
Printer Setup
↓
Sensor
↓
Serial Comm.
↓
Ethernet
↓
Exit
File Manager
↓
File List
↓
Avail. Memory
↓
Del. All Files
↓
Exit
Diagnostics
↓
Print Config.
↓
Dump Mode
↓
Rotate Cutter
↓
Exit
Language
↓
English
↓
Chinese(TC)
↓
Chinese(SC)
↓
Japanese
↓
German
↓
Italian
↓
French
↓
Russian
↓
Polish
↓
Spanish
↓
Exit
Service
↓
Initialization
↓
Mileage Info.
↓
Exit
Exit
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3.1 Setup Menu Overview
Setup
Printer Setup
↓
TSPL2
↓
ZPL2
↓
Exit
Sensor
↓
Status
↓
Calibration
↓
Exit
Serial Comm.
↓
Baud Rate
↓
Parity
↓
Data Bits
↓
Stop Bit(s)
↓
Exit
Ethernet
↓
Status
↓
Configure
↓
Exit
Exit
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3.1.1-1 Printer Setup (TSPL2)
Printer Setup
TSPL2
↓
4
5
6
7
8
9
10
11
12
Speed Density Direction Print Mode
↓
0
1
↓
None
Batch Mode
Peeler Mode
Cutter Mode
Cutter
Exit
6
7
4
5
8
9
10
11
12
13
14
15
↓
0
1
2
3
Offset
↓
+000~-
Shift X Shift Y
↓
+000~-000 +000~-000
Reference X
↓
000~999
Reference Y Code Page Country
↓
000~999
047
048
049
055
061
351
358
Exit
033
034
036
038
039
041
042
044
045
046
↓
001
002
003
031
032
8859-3
8859-4
8859-5
8859-6
8859-7
8859-8
8859-9
8859-10
8859-15
950
936
932
949
857
1252
1250
1253
1254
1251
1255
1256
1257
1258
8859-1
8859-2
ITA
SPA
SWE
SWI
437
850
852
860
863
865
↓
USA
BRI
GER
FRE
DAN
Exit
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3.1.1-1.1 Speed:
Print Setup 1/12
> Speed
Density
Direction
Speed
6
Use this option to setup print speed. Each increment/decrement is 1 ips. Printer default density is 6 ips (203 dpi) or 4 ips(300 dpi).
Press key to raise the print speed, and press print speed. Press key to set it into printer. Press
key to decrease
key to cancel the setting and return to the previous menu.
Note: If printing from enclosed software/driver, “Use current printer settings” option is not selected, the software/driver will send out the SPEED command, which will overwrite the setting set from the front panel.
3.1.1-1.2 Density:
Print Setup 2/12
Speed
> Density
Direction
Density
8
Use this option to setup printing darkness. The available setting is from 0 to 15 levels, and the increment is 1 level. Printer default density is 8.You may need to adjust your density based on selected media/ribbon.
Press and to increase/decrease the printing darkness. Press
key to enable the setting. Press key to cancel the setting and return to the previous menu.
Note: If printing from enclosed software/driver, the
“Use current printer settings
” option is not been used, software/driver will send out the
DENSITY command, which will overwrite the setting set from the front panel.
3.1.1-1.3 Direction:
Print Setup 3/12
Speed
Density
> Direction
Direction
0
The direction setting value is either 1 or 0. Use this option to setup the printout direction. Printer default printout direction is DIRECTION 0.
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Press key to set the direction as 1, and
key to enable the setting. Press
to set it as 0, and
key to cancel the setting and return to the previous menu.
The following 2 figures are the printouts of DIRECTION 0 and 1 for your reference.
DIRECTION 0 DIRECTION 1
Note: If printing from enclosed software/driver, the software/driver will send out the DIRECTION 0 command, which will overwrite the setting set from the front panel.
3.1.1-1.4 Print Mode: (None/Batch Mode/Peeler Mode/Cutter Mode/Cutter Batch)
Print Setup 4/12 Print Mode 2/6
Density > Batch Mode
Direction Peeler Mode
> Print Mode Cutter Mode
This option is used to set the print mode.
Printer default setting is Batch Mode.
When enter this list, the print mode in the right side of “ > ” icon is the printer current setting. Press and
button to enable the setting. Press and return to the previous menu.
to select the different print mode and press
key to cancel the setting
Printer Mode
None
Description
Next label top of form is aligned to the print head burn line location. (Tear Off Mode)
Batch Mode
Once image is printed completely, label gap/black mark will be fed to the tear edge for tear away.
Peeler Mode Enable the label peel off mode.
30
Cutter Mode Enable the cutter mode.
Cutter Batch Cut the media once at the end of the printing job.
Note: If printing from enclosed software/driver, the software/driver will send out the command, which will overwrite the setting set from the front panel.
3.1.1-1.5 Offset:
Print Setup 5/12
Direction Offset
Print Mode +000
> Offset
This option is used to fine tune media stop location for peeler and cutter mode.
Press the the
button to move the cursor from left digit to right digit, and press
button to set the value from “+” to “-” or “0” to “9”. Press the button to set the value into printer. Press key to cancel the setting and return to the previous menu. The default value is +000.
Note: If printing from enclosed software/driver, the software/driver will send out the OFFSET command, which will overwrite the setting set from the front panel.
3.1.1-1.6 Shift X & Shift Y:
Print Setup 7/12
Offset
Shift X
Shift Y
+000
> Shift Y
This option is used to fine tune print position. Press the button to move the cursor from left digit to right digit, and press the from “+” to “-” or “0” to “9”. Press the
button to set the value
button to set the value into printer.
Press key to cancel the setting and return to the previous menu. The default value is +000.
Note: If printing from enclosed software/driver, the
“Use current printer settings ” option is enabled, software/driver will not send out the SHIFT command to overwrite the settings set from the front panel.
31
3.1.1-1.7 Reference X & Reference Y:
Print Setup 9/12
Shift Y Reference Y
Reference X 000
> Reference Y
This option is used to set the origin of printer coordinate system horizontally and vertically. Press the and press the
button to move the cursor from left digit to right digit,
button to set the value from “0” to “9”. Press the button to set the value into printer. Press key to cancel the setting and return to the previous menu. The default value is 000.
Note: If printing from enclosed software/driver, the software/driver will send out the REFERENCE command, which will overwrite the setting set from the front panel.
3.1.1-1.8 Code Page:
Print Setup 10/12
Reference X
Reference Y
> Code Page
Code Page 11/41
> 850
852
860
Use this option to set the code page of international character set. For more information about code page, please to refer the programming manual.
When enter the code page list, the code page in the right side of “ > ” icon is the printer current setting.
Press the and to select the code page, and press the button to enable the setting. Press key to cancel the setting and return to the previous menu.
Note: If printing from enclosed software/driver, the software/driver will send out the command, which will overwrite the setting set from the front panel.
USA
7-bit code page name
International
Character Set
USA code page number
437
8-bit
International
Character Set
United States
BRI
GER
FRE
DAN
British
German
French
Danish
850
852
860
863
Multilingual
Slavic
Portuguese
Canadian/French
32
ITA
SPA
SWE
SWI
Italian
Spanish
Swedish
Swiss
865 Nordic
Windows Code Page (SBCS) code page number
1252
International
Character Set
Latin 1
1250
1253
1254
1251
1255
Central Europe
Greek
Turkish
Cyrillic
Hebrew
1256
1257
Arabic
Baltic
1258 Vietnam
Windows Code Page (DBCS) code page number
International
Character Set
950
936
932
949
Traditional Chinese Big5
Simplified Chinese GBK
Japanese Shift-JIS
Korean
ISO Code Page code page name
International
Character Set
8859-1
8859-2
8859-3
8859-4
8859-5
Latin 1
Latin 2
Latin 3
Baltic
Cyrillic
ISO Code Page code page number
International
Character Set
8859-7
8859-9
8859-10
8859-15
Greek
Turkish
Latin 6
Latin 9
3.1.1-1.9 Country:
Print Setup 11/12
Reference Y
Code Page
> Country
Country 1/23
> 001
002
003
Use this option to set the country code for the LCD display. Press the
to select the country code, and press the
33
and
button to set the
value into printer. When enter this list, the country code in the right side of “ > ” icon is the printer current setting. Press key to cancel the setting and return to the previous menu.
Code Country Code Country Code Country Code Country
001 USA 034
Spanish
(Spain)
044
United
Kingdom
055 Brazil
002 Canadian-French 036
003
031
Spanish
(Latin America)
Dutch
Hungarian 045 Danish 061
English
(International)
038 Yugoslavian 046 Swedish 351 Portuguese
039 Italian 047 Norwegian 358 Finnish
032 Belgian 041 Switzerland 048
033 French (France) 042 Slovak 049
Polish
German
34
3.1.1-2 Printer Setup (ZPL2)
Printer Setup
ZPL2
7
8
5
6
2
3
4
9
10
11
12
13
14
15
Darkness
↓
0
Speed
↓
4
Tear
Off
↓
+000
~-000
1 5
Mode
↓
Tear
Off
Peel
Off
Cutter
Exit
Width
↓ xxx
9
10
11
12
6
7
8
List
Fonts
List
Images
List
Formats
List
Setup
Control
Prefix
↓
Format
Prefix
↓
<x> xxx <x> xxx
Delimite r
Char
Media
Power Up
↓
Feed
Calibratio n
Length
No
Motion
Exit
Head
Close
↓
Feed
Calibratio n
Length
No
Motion
Exit
Label
Top
↓
+000
~-000
Left
Position
↓
+0000
~-0000
Exit
35
3.1.1-2.1 Darkness:
Print Setup 1/17
> Darkness
Print Speed
Tear off
Dankness
16
Use this option to setup printing darkness. The available setting is from 0 to 30, and the step is 1. Printer default density is 16.You may need to adjust your density based on selected media.
Press and to increase/decrease the printing darkness. Press
key to enable the setting. Press return to the previous menu.
key to cancel the setting and
Note: If printing from enclosed software/driver, the software/driver will send out the command, which will overwrite the setting set from the front panel.
3.1.1-2.2 Print Speed:
Print Setup 2/17
Darkness
> Print Speed
Tear Off
Print Speed
6
Use this option to setup print speed. The each increment/decrement is 1 ips.
Press key to raise the print speed, and press key to decrease print speed. Press key to set it into printer. Press cancel the setting and return to the previous menu.
key to
Note: If printing from enclosed software/driver, the software/driver will send out the command, which will overwrite the setting set from the front panel.
3.1.1-2.3 Tear Off:
Print Setup 3/17
Darkness
Print Speed
> Tear Off
Tear Off
+000
This option is used to fine tune media stop location. Press the button to
36
move the cursor from left digit to right digit, and press the value from “+” to “-” or “0” to “9”. Press the
button to set the
button to set the value into printer. Press key to cancel the setting and return to the previous menu.
The default value is +000.
Note: If printing from enclosed software/driver, the software/driver will send out the command, which will overwrite the setting set from the front panel.
3.1.1-2.4 Print Mode: (Tear Off / Peel Off / Cutter)
Print Setup 4/17 Print Mode 1/4
Print Speed
Tear Off
> Print Mode
> Tear Off
Peel Off
Cutter
This option is used to set the print mode.
Printer default setting is Tear Off. When enter this list, the print mode in the right side of “ > ” icon is the printer current setting. Press and to select the different print mode and press
button to enable the setting. Press key to cancel the setting and return to the previous menu.
Printer Mode
Tear Off
Description
Next label top of form is aligned to the print head burn line location.
Peel Off Enable the label peel off mode.
Cutter Enable the label cutter mode.
Note: If printing from enclosed software/driver, the software/driver will send out the command, which will overwrite the setting set from the front panel.
3.1.1-2.5 Print Width:
Print Setup 5/17
Tear Off Print Width
Print Mode 812 dot
> Print Width
This option is used to set print width. Press the from left digit to right digit, and press the
button to move the cursor
button to set the value from
“0” to
37
“9” or “dot” to “mm”. Press the button to set the value into printer. Press
key to cancel the setting and return to the previous menu.
Note: If printing from enclosed software/driver, the software/driver will send out the command, which will overwrite the setting set from the front panel.
3.1.1-2.6 List Fonts:
Print Setup 6/17 Self Test …
> List Fonts
Printing …
1/1
List Images
List Formats
This feature is used to print current printer available fonts list to the label. The fonts stored in the printer
’s DRAM, Flash or optional memory card. Press button to print the list.
3.1.1-2.7 List Images:
Print Setup 7/17 Self Test … Printing …
1/1 > List Images
List Formats
List Setup
This feature is used to print current printer available images list to the label. The images stored in the printer ’s DRAM, Flash or optional memory card. Press
button to print the list.
3.1.1-2.8 List Formats:
Print Setup 8/17 Self Test … Printing …
> List Formats 1/1
List Setup
Control Prefix
This feature is used to print current printer available formats list to the label. The formats stored in the printer
’s DRAM, Flash or optional memory card. Press
button to print the list.
38
3.1.1-2.9 List Setup:
Print Setup 9/17 Self Test …
> List Setup
Control Prefix
Format Prefix
Printing …
1/1
This feature is used to print current printer configuration to the label. Press
button to print the list.
3.1.1-2.10 Control Prefix:
Print Setup 10/17
List Formats
List Setup
> Control Prefix
Control Prefix
< ~ > 7EH
This option is used to set control prefix character. Press the printer. Press
button to move the cursor from left digit to right digit, and press the value from
“0” to “9” or “A” to “F”. Press the
button to set the
button to set the value into
key to cancel the setting and return to the previous menu.
3.1.1-2.11 Format Prefix:
Print Setup 11/17
List Setup
Control Prefix
> Format Prefix
Format Prefix
< ⋏ > 5EH
This option is used to set format prefix character. Press the printer. Press
button to move the cursor from left digit to right digit, and press the value from “0” to “9” or “A” to “F”. Press the
button to set the
button to set the value into
key to cancel the setting and return to the previous menu.
39
3.1.1-2.12 Delimiter Char:
Print Setup 12/17
Control Prefix
Format Prefix
> Delimiter Char
Delimiter Char
< , > 2CH
This option is used to set delimiter character. Press the
Press
button to move the cursor from left digit to right digit, and press the from
“0” to “9” or “A” to “F”. Press the
button to set the value
button to set the value into printer.
key to cancel the setting and return to the previous menu.
3.1.1-2.13 Media Power Up:
Print Setup 13/17 Media Power U 4/5
Format Prefix
Delimiter Char
> Media Power Up
Length
> No Motion
Exit
This option is used to set the action of the media when you turn on the printer.
Printer default setting is No Motion. When enter this list, the print mode in the right side of “ > ” icon is the printer current setting. Press and to select the different print mode and press button to enable the setting. Press
key to cancel the setting and return to the previous menu.
Selections Description
Feed Printer will advance one label
Calibration
Length
Printer will calibration the sensor levels, determine length and feed label
Printer determine length and feed label
No Motion Printer will not move media
3.1.1-2.14 Head Close:
Print Setup 14/17
Delimiter Char
Media Power Up
> Head Close
Head Close 4/5
Length
> No Motion
Exit
40
This option is used to set the action of the media when you close the printhead.
Printer default setting is No Motion. When enter this list, the print mode in the right side of
“
>
” icon is the printer current setting. Press and to select the different print mode and press button to enable the setting. Press
key to cancel the setting and return to the previous menu.
Selections
Feed
Calibration
Length
Description
Printer will advance one label
Printer will calibration the sensor levels, determine length and feed label
Printer determine length and feed label
No Motion Printer will not move media
3.1.1-2.15 Label Top:
Print Setup 15/17
Media Power Up Label Top
Head Close +000
> Label Top
This option is used to adjust print position vertically on the label. Press the
button to move the cursor from left digit to right digit, and press the button to set the value from “+” to “-” or “0” to “1/2”. Press the button to set the value into printer. Press key to cancel the setting and return to the previous menu. The default value is +000 and range is -120 to +120 dots.
3.1.1-2.16 Left Position:
Print Setup 16/17
Head Close
Label Top
> Left Position
Left Position
+0000
This option is used to adjust print position horizontally on the label. Press the
button to move the cursor from left digit to right digit, and press the button to set the value from
“+” to “-” or “0” to “9”. Press the
button to set the value into printer. Press key to cancel the setting and return to the previous menu. The default value is +0000 and range is -9999 to +9999 dots.
41
3.1.2 Sensor
Sensor
Status Calibration Exit
3.1.2.1 Status
This function is available to check the printer
’s sensor status. When enter the [Status] option, you will see following message.
Paper Len. 812
Gap Size 24
Intensity 3
Ref. Level 512
3.1.2.2 Calibration
This option is used to set the media sensor type and calibrate the selected sensor. We recommend to calibrate the sensor before printing when changing the media.
Calibration
Gap Mode
↓
Automatic
↓
Manual
↓
Pre-Printed
↓
Exit
Bline Mode
↓
Automatic
↓
Manual
↓
Pre-Printed
↓
Exit
Cont. Mode
↓
Automatic
↓
Manual
↓
Exit
Exit
42
A. Gap Mode
Calibration 1/4 Gap Mode 1/4
> Gap Mode > Automatic
Bline Mode Manual
Cont. Mode
Press the the
and
Pre-Printed
buttons to scroll the cursor to the media type and press
button to enter the sensor calibration mode.
Note: If printing from enclosed software/driver, the software/driver will send out the GAP or BLINE command, which will overwrite the sensor type setting set from the front panel.
A-1 Automatic
When enter the [Automatic] option, you will see following message, and printer will feed 2 to 3 gap labels to calibrate the sensor sensitivity automatically. When calibration is completed, the LCD screen will return to the previous menu.
Gap Mode
Automatic
A-2 Manual
In case “Automatic” sensor calibration cannot apply to the media, please use “Manual” function to calibrate the gap sensor manually.
Gap Mode 2/4
Automatic
> Manual
Pre-Printed
When enter [Manual] option, you will see following message. Please complete those steps ：
Paper Len.
00812 dot
1. Press the button to move the cursor from left digit to right digit, and press the button to set the value from “0” to “9” and the “dot/ mm/ inch ”. Press the button to set the paper length into the printer.
43
Gap Size
0024 dot
Gap Mode
Scan Backing
Intensity x
Ref. Level xxx
2. Press the button to move the cursor from left digit to right digit, and press the button to set the value from “0” to “9” and the “dot/ mm/ inch ”. Press the button to set the gap size into the printer.
3. Open the print head mechanism, put the label backing (liner) under the media sensor. Press the button to set the value into the printer.
Media sensor location
Label backing
(liner)
Gap Mode
Scan Paper
Intensity x
Ref. Level xxx
4. Then, Put the label with liner under the media sensor. Press the button to set the value into the printer.
Media sensor location
Label with liner
Gap Mode
Complete
Intensity x
Ref. Level xxx
5. The gap sensor calibration is complete. Press the button the LCD screen will return to the previous menu.
A-3 Pre-Printed
This function will need to set the paper length and gap size before auto-calibrate the sensor sensitivity. It can get the sensor sensitivity more accurately for pre-printed media.
44
Gap Mode 3/4
Manual
> Pre-Printed
Exit
When enter [Pre-Printed] option, you will see following message. Please complete there steps ：
Paper Len.
00812 dot
Gap Siz
0024 dot
Gap Mode
Pre-Printed
1. Press the button to move the cursor from left digit to right digit, and press the button to set the value from “0” to “9” and the “dot/ mm/ inch ”. Press the button to set the paper length into the printer.
2. Press the button to move the cursor from left digit to right digit, and press the button to set the value from “0” to “9” and the “dot/ mm/ inch ”. Press the button to set the gap size into the printer.
3. Then, printer will feed labels to calibrate the sensor sensitivity automatically. When calibration is completed, the LCD screen will return to the previous menu.
45
B. Bline Mode
Calibration 2/4 Bline Mode 1/4
Gap Mode > Automatic
> Bline Mode Manual
Cont. Mode
Press the the
and
Pre-Printed
buttons to scroll the cursor to the sensor type. Press
button to enter the black-mark sensor calibration mode.
B-1 Automatic
When enter the [Automatic] option, you will see following message and printer will feed the black mark label to calibrate the sensor sensitivity automatically. When calibration process is completed, the LCD screen will return to the previous menu.
Bline Mode
Automatic
B-2 Manual
In case “Automatic” sensor calibration cannot apply to the media, please use “Manual” function to calibrate the bline sensor manually.
Bline Mode 2/4
Automatic
> Manual
Pre-Printed
When enter [Manual] option, you will see following message. Please complete there steps ：
Paper Len.
00151 dot
1. Press the button to move the cursor from left digit to right digit, and press the button to set the value from “0” to
“9” and the “dot/ mm/ inch”. Press the
button to set the paper length into the printer.
Bline Size
0024 dot
2. Press the button to move the cursor from left digit to right digit, and press the button to set the value from “0” to
“9” and the “dot/ mm/ inch”. Press the
button to set the bline size into the printer.
46
Bline Mode
Scan Mark
Intensity x
Ref. Level xxx
3. Open the print head mechanism, put the black mark under the media sensor. Press the
button to set the value into the printer.
Black mark
Bline Mode
Scan Paper
Intensity x
Black mark sensor
4. Then, put the label without black mark under the media sensor. Press the button to set the value into the printer.
Ref. Level xxx
Label without black mark
Black mark sensor
Note:
Normally, the value of “Ref. Level” for mark should be larger than paper for over
128. If the media sensor fails to do so, you have to manually change the
Intensity by pressing and to reach the above value.
Bline Mode
Complete
Intensity x
Ref. Level xxx
5. The bline sensor calibration is complete.
Press the button the LCD screen will return to the previous menu.
B-3 Pre-Printed
This function will need to set the paper length and gap size before auto-calibrate the sensor sensitivity. It can get the sensor sensitivity more accurately for pre-printed media.
Bline Mode 3/4
Manual
> Pre-Printed
Exit
47
When enter [Pre-Printed] option, you will see following message. Please complete there steps ：
Paper Len.
00812 dot
Bline Size
0024 dot
Bline Mode
Pre-Printed
1. Press the button to move the cursor from left digit to right digit, and press the button to set the value from “0” to “9” and the “dot/ mm/ inch ”. Press the button to set the paper length into the printer.
2. Press the button to move the cursor from left digit to right digit, and press the button to set the value from “0” to “9” and the “dot/ mm/ inch ”. Press the button to set the bline size into the printer.
3. Then, printer will feed labels to calibrate the sensor sensitivity automatically. When calibration is completed, the LCD screen will return to the previous menu.
48
C. Cont. Mode
Calibration 3/4 Cont. Mode 1/3
Bline Mode > Automatic
> Cont. Mode
Exit
Press the the
Manual
and
Exit
buttons to scroll the cursor to the sensor type. Press
button to enter the black-mark sensor calibration mode.
C-1 Automatic
When enter the [Automatic] option, you will see following message and printer will calibrate the sensor sensitivity automatically. When calibration process is completed, the LCD screen will return to the previous menu.
Cont. Mode
Automatic
C-2 Manual
In case “Automatic” sensor calibration cannot apply to the media, please use “Manual” function to calibrate the sensor manually.
Cont. Mode 2/3
Automatic
> Manual
Exit
When enter [Manual] option, you will see following message. Please complete there steps ：
Cont. Mode
Remove Label
Intensity x
1. Remove the continuous label. Press the button to set the value into the printer.
Ref. Level xxx
Cont. Mode
Scan Paper
Intensity x
Ref. Level xxx
2. Then, put the continuous label under the media sensor. Press the
button to set the value into the printer.
49
Baud Rate
↓
1200 bps
↓
2400 bps
↓
4800 bps
↓
9600 bps
↓
19200 bps
↓
38400 bps
↓
57600 bps
↓
115200 bps
↓
Exit
3.1.3 Serial Comm.
Cont. Mode
Complete
Intensity x
Ref. Level xxx
3. The sensor calibration is complete.
Press the button the LCD screen will return to the previous menu.
Serial Comm.
Parity
↓
None
↓
Odd
↓
Even
↓
Exit
Data Bits
↓
7
↓
8
↓
Exit
Stop Bit(s)
↓
1
↓
2
↓
Exit
Exit
50
3.1.3.1 Baud Rate
Serial Comm. 1/5
> Baud Rate
Parity
Data Bits
Baud Rate 4/9
> 9600 bps
19200 bps
38400 bps
This option is used to set the RS-232 baud rate. The default setting is 9600 bps.
Press and buttons to select the different baud rate and press
button to set the value into printer. When you enter this list, the baud rate value in the right side of “ > ” icon is the current setting in the printer. Press
key to cancel the setting and return to the previous menu.
3.1.3.2 Parity
Serial Comm. 2/5 Parity 1/4
Baud Rate > None
> Parity Odd
Data Bits Even
This option is used to set the RS-232 parity. The default setting is
“None”. Press
and buttons to select the different parity and press button to set the value into printer. When you enter this list, the parity in the right side of “ > ” is the printer current setting. Press key to cancel the setting and return to the previous menu.
3.1.3.3 Data Bits:
Serial Comm. 3/5 Data Bits 2/3
Baud Rate 7
Parity > 8
> Data Bits Exit
This option is used to set the RS-232 Data Bits. The default setting is
“8” data bits.
Press and buttons to select the different Data Bits and press
button to set the value into printer. When you enter this list, the Data Bits in the right side of “ > ” icon is the printer current setting. Press key to cancel the setting and return to the previous menu.
51
3.1.3.4 Stop Bit (s) :
Serial Comm. 4/5
Parity
Data Bits
> Stop Bit(s)
Stop Bit(s) 1/3
> 1
2
Exit
This option is used to set the RS-232 Stop Bits. The default setting is
“1” stop bit.
Press and buttons to select the different Stop Bits and press
button to set the value into printer. When you enter this list, the option in the right side of “ > ” icon is the printer current setting. Press key to cancel the setting and return to the previous menu.
52
3.1.4 Ethernet
Use this menu to configure internal Ethernet configuration check the printer
’s Ethernet module status, and reset the Ethernet module. This function is available on the LCD display when Ethernet card is installed.
Press and buttons to select the different options and press button to enter the option. Press key to cancel the setting and return to the previous menu.
Ethernet
Exit Status
↓
IP Address
↓
MAC
↓
Exit
Configure
↓
DHCP
↓
Static IP
↓
Exit
3.1.4.1 Status: (IP Address / MAC)
Use this menu to check the Ethernet setting status.
3.1.4.1.1 IP Address
Ethernet 1/3 Status 1/3
IP Address
0.0.0.0
> Status
Configure
Exit
> IP Address
MAC
Exit
Subnet Mask
0.0.0.0
Gateway
0.0.0.0
The IP address information will be shown on the LCD display. Please press
or button to return to the previous menu.
53
3.1.4.1.2 MAC
Ethernet 1/3
> Status
Configure
Exit
Status 2/3
IP Address
> MAC
Exit
MAC Address
001B82-FF0918
The MAC address information will be shown on the LCD display. Please press
or button to return to the previous menu.
3.1.4.2 Configure: (DHCP / Static IP)
Use this menu to set the printer ’s DHCP and Static IP.
3.1.4.2.1 DHCP
Ethernet 2/4
Status
> Configure
Reset
Press and
to enter. Press previous menu.
DHCP
Configure 1/3
> DHCP
Static IP
Exit
buttons to select the DHCP function and press
key to cancel the setting and return to the
SELECT: YES
MENU: NO
Press
Press
button the printer will set DHCP and restart to reset the setting.
button to return to the previous menu.
54
3.1.4.2.2 Static IP
Use this menu to set the printer
’s IP address, subnet mask and gateway.
Ethernet 2/3
Status
> Configure
Exit
Configure 2/3
DHCP
> Static IP
Exit
Press and buttons to select the different options and press
button to enter the option. Press key to cancel the setting and return to the previous menu.
IP Address
000.000.000.000
Subnet Mask
000.000.000.000
Gateway
000.000.000.000
Press button to move the cursor from left to right digits and press the
button to scroll the value from “0” to “9”. Press button to next setting.
Static IP
SELECT: YES
MENU: NO
Press the
Press
button printer will restart to reset the Ethernet module setting.
key to cancel the setting.
55
3.2 File Manager
This feature is used to check the printer available memory and file list.
File Manager
File List
↓
DRAM
↓
FLASH
↓
CARD
↓
Exit
Avail. Memory Del. All Files
↓
DRAM
↓
FLASH
↓
CARD
↓
Exit
Exit
3.2.1 File List
Use this menu to show, delete and run (.BAS) the files saved in the printer
DRAM/Flash/Card memory.
To show the files ：
File Manager 1/4 File List 2/4 FLASH File List
> File List
Avail. Memory
Del. All Files
> FLASH
CARD
Exit
> DEMO.TTF
DEMO.BAS
To delete the file ： Please follow the order to press the
FLASH File List DEMO.TTF
> DEMO.TTF 1.75 MB
DEMO.BAS
DOWN: Delete
To run the file (.BAS) ： Please follow the order to press the
FLASH File List DEMO.BAS
DEMO.TTF 406 Byte(S)
> DEMO.BAS DOWN:
SELECT:
Delete
Run
button.
button.
56
3.2.2 Avail. Memory
Use this menu to show available memory space.
File Manager 2/4 Avail. Memory
File List DRAM: 256 KB
> Avail. Memory
Del. All Files
FALSH: 6656 KB
CARD: 0 KB
3.2.3 Del. All Files
Use this menu to delete all files.
Press button to delete all files in the device.
Press to cancel deleting files and go back to previous menu.
File Manager 3/4 File List 1/4 Del. All Files
File List
Avail. Memory
> Del. All File
> DRAM
FALSH
CARD
SELECT: YES
MENU: NO
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3.3 Diagnostics
Diagnostics
Print Config.
Dump Mode Rotate Cutter Exit
3.3.1 Print Config.
This feature is used to print current printer configuration to the label. On the sconfiguration printout, there is a print head test pattern, which is useful for checking if there is any dot damage on the print head heater element.
Diagnostics 1/4 Self Test … Printing …
1/1 > Print Config.
Dump Mode
Rotate Cutter
Self-test printout
Print head check pattern
Model name and F/W version
Printed mileage (meter)
Firmware checksum
Serial port configuration
Code page
Country code
Print speed (inch/sec)
Print darkness
Label size (inch)
Gap distance (inch)
Gap/black mark sensor sensitivity
Numbers of download files
Total & available memory space
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Self-test printout (with printer firmware V7.0 and later version)
Model name
F/W version
Firmware checksum
Printer S/N
TSC configuration file
System date
System time
Printed mileage (meter)
Cutting counter
Print speed (inch/sec)
Print darkness
Label size (inch)
Gap distance (inch)
Gap/black mark sensor intension
Code page
Country code
ZPL setting information
Print darkness
Print speed (inch/sec)
Label size
Control prefix
Format prefix
Delimiter prefix
Printer power up motion
Printer head close motion
Note:
ZPL is emulating for Zebra ® language.
RS232 serial port configuration
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Numbers of download files
Total & available memory space
Print head check pattern
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3.3.2 Dump Mode
Captures the data from the communications port and prints out the data received by printer. In the dump mode, all characters will be printed in 2 columns as following. The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters. It allows users or engineers to verify and debug the program.
Diagnostics 2/4 Printing … Dump Mode
1/1 Pritn Config.
> Dump Mode
Rotate cutter
Note:
1. Dump mode requires 4” wide paper width.
2. Turn off / on the power to resume printer for normal printing.
3. Press FEED button to back to the previous menu.
DOWNLOA 0D 0A 44 4F 57 4E 4C 4F 4I
D „TEST2. 44 20 22 54 45 53 54 32 2E
DAT“,5,CL 44 41 54 22 2C 35 2C 43 4C
S DOWNLO 53 0D 0A 44 4F 57 4E 4C 4F
AD F,“TES 41 44 20 46 2C 22 54 45 53
T4.DAT“,5 54 34 2E 44 41 54 22 2C 35
,CLS DOW 2C 43 4C 53 0D 0A 44 4F 57
NLOAD „TE 4E 4C 4F 41 44 20 22 54 45
ST2.DAT”, 53 54 32 2E 44 41 54 22 2C
5,CLS DO 35 2C 43 4C 53 0D 0A 44 4F
WNLOAD F, 57 4E 4C 4F 41 44 20 46 2C
„TEST4.DA 22 54 45 53 54 34 2E 44 41
T”,5,CLS 54 22 2C 35 2C 43 4C 53 0D
DOWNLOAD 0A 44 4F 57 4E 4C 4F 41 44
“TEST2.D 20 22 54 45 53 54 32 2E 44
AT”,5,CLS 41 54 22 2C 35 2C 43 4C 53
DOWNLOA 0D 0A 44 4F 57 4E 4C 4F 4I
D F,“TEST 44 20 46 2C 22 54 45 53 54
4.DAT“,5, 34 2E 44 41 54 22 2C 35 2C
CLS 43 4C 53 0D 0A
ASCII Data
Hexdecimal data related to left column of ASCII data
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3.3.3 Rotate Cutter
In case paper is jammed in the cutter, this feature can rotate the cutter blade forward or reverse direction, which is helpful to remove the jammed paper easily from the cutter.
Diagnostics 3/4 UP: Fwd.
Print Config. DOWN: Rev.
Dump Mode
> Rotate Cutter MENU: Exit
3.4 Language
Language
English Chinese (TC) Chinese (SC) Japanese German Italian French Russian Polish Spanish
This option is used to setup the language on LCD display.
Press and buttons to scroll the curser to desire language and press
button to select this option. Press key to cancel the setting and return to the previous menu. The default language setting is English.
Exit
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3.5 Service
Service
Initialization Mileage Info.
Exit
This feature is used to restore printer settings to defaults and display printer mileage information.
3.5.1 Initialization
Service 1/3 Initialization Initializing …
> Initialization
Mileage Info.
Exit
SELECT YES
MENU NO
The printer settings are restored to defaults as below once printer is initialized.
Note :
When printer initialization is done, please calibrate the gap or black mark sensor before printing.
Parameter
Speed
Density
Label width
Default setting
TTP-268M: 6 IPS (152.4 mm/sec)
TTP-366M: 4 IPS (101.6 mm/sec)
8
6.00
”(152.4mm)
4.00
”(101.6mm) Label height
Sensor type
Gap setting
Print direction
Reference point
Offset
Gap sensor
0.12
0
”(3.0mm)
0,0(upper left corner)
0
Print mode Batch mode
Serial port settings 9600 bps, none parity, 8 data bits, 1 stop bit
Code page 850
Country code 001
Clear flash memory No
Shift X
Shift Y
Gap sensor
0
0
3 (Will be reset. Need to re-calibrate the gap)
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sensitivity
Bline sensor sensitivity
Language
IP address
2 (Will be reset. Need to re-calibrate the gap)
English
DHCP
3.5.2 Mileage Info.
Use this option to check the printed mileage (displayed in meter).
Service 1/3 Mileage: (m)
Initialization xxxx
> Mileage Info.
Exit
Labels: (pcs.) xxxxx
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4. Diagnostic Tool
TSC’s Diagnostic Utility is an integrated tool incorporating features that enable you to explore a printer’s settings/status; change a printer’s settings; download graphics, fonts and firmware; create a printer bitmap font; and send additional commands to a printer. With the aid of this powerful tool, you can review printer status and settings in an instant, which makes it much easier to troubleshoot problems and other issues.
4.1 Start the Diagnostic Tool
1. Double click on the Diagnostic tool icon to start the software.
2. There are four features (Printer Configuration, File Manager, Bitmap Font Manager,
Command Tool) included in the Diagnostic utility.
Features tab
Interface
Printer functions
Printer setup
Printer Status
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4.2 Printer Function
(Calibrate sensor, Ethernet setup, RTC setup ………)
1. Select the PC interface connected with bar code printer.
2. Click the “Function” button to setting.
3. The detail functions in the Printer Function Group are listed as below.
Function
Calibrate Sensor
Ethernet Setup
RTC Time
Description
Calibrate the sensor specified in the Printer Setup group media sensor field
Setup the IP address, subnet mask, gateway for the on board Ethernet
Synchronize printer Real Time Clock with PC
Print Test Page
Reset Printer
Factory Default
Dump Text
Ignore AUTO.BAS
Print a test page
Reboot printer
Initialize the printer and restore the settings to factory default.
To activate the printer dump mode.
Ignore the downloaded AUTO.BAS program
Configuration Page Print printer configuration
Password Setup Set the password to protect the settings
Note:
For more information about Diagnostic Tool, please refer to the diagnostic utility quick start guide in the CD disk \ Utilities directory.
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5 Setting Ethernet by Diagnostic Utility
The Diagnostic Utility is enclosed in the CD disk \Utilities directory. Users can use Diagnostic
Tool to setup the Ethernet by RS-232, USB and Ethernet interfaces. The following contents will instruct users how to configure the Ethernet by these three interfaces.
5.1 Using USB interface to setup Ethernet interface
1. Connect the USB cable between the computer and the printer.
2. Turn on the printer power.
3. Start the Diagnostic Utility by double clicking on the icon.
Note: This utility works with printer firmware V6.00 and later versions.
4. The Diagnostic Utility default interface setting is USB interface. If USB interface is connected with printer, no other settings need to be changed in the interface field.
5. Click on the “Ethernet Setup” button from “Printer Function” group in Printer
Configuration tab to setup the IP address, subnet mask and gateway for the on board Ethernet.
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5.2 Using RS-232 interface to setup Ethernet interface
1. Connect the computer and the printer with a RS-232 cable.
2. Turn on the printer power.
Note: This utility works with printer firmware V6.00 and later versions.
4. Select
“COM” as interface then click on the “Setup” button to setup the serial port baud rate, parity check, data bits, stop bit and flow control parameters.
5. Click on the
“Ethernet Setup” button from printer function of Printer Configuration tab to setup the IP address, subnet mask and the gateway for the on board Ethernet.
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5.3 Using Ethernet interface to setup Ethernet interface
1. Connect the computer and the printer to the LAN.
2. Turn on the printer power.
3. Start the Diagnostic Utility by double clicks on the icon.
Note: This utility works with printer firmware V6.00 and later versions.
4. Select “Ethernet” as the interface then click on the “Setup” button to setup the IP address, subnet mask and gateway for the on board Ethernet.
5. Click the “Discover Device” button to explore the printers that exist on the network.
6. Select the printer in the left side of listed printers, the correspondent IP address will be shown in the right side
“IP address/Printer Name” field.
7. Click “Change IP Address” to configure the IP address obtained by DHCP or static.
The default IP address is obtained by DHCP. To change the setting to static IP address, click
“Static IP” radio button then enter the IP address, subnet mask and
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gateway. Click “Set IP” to take effect the settings.
Users can also change the
“Printer Name” by another model name in this fields then click
“Set Printer Name” to take effect this change.
Note: After clicking the “Set Printer Name” or “Set IP” button, printer will reset to take effect the settings.
8. Click
“Exit” button to exit the Ethernet interface setup and go back to Diagnostic Tool main screen.
Factory Default button
This function will reset the IP, subnet mask, gateway parameters obtained by DHCP and reset the printer name.
Web setup button
Except to use the Diagnostic Utility to setup the printer, you can also explore and configure the printer settings and status or update the firmware with the IE or Firefox web browser. This feature provides a user friendly setup interface and the capability to manage the printer remotely over a network.
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6. Troubleshooting
6.1 Common Problems
The following guide lists the most common problems that may be encountered when operating this bar code printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance.
Problem Possible Cause Recovery Procedure
Power indicator does
* The power cord is not properly not illuminate connected.
* Plug the power cord in printer and outlet.
* Switch the printer on.
Carriage Open
* The printer carriage is open. * Please close the print carriage.
No Ribbon
* Running out of ribbon.
* The ribbon is installed incorrectly.
* Supply a new ribbon roll.
* Please refer to the steps in user’s manual to reinstall the ribbon.
No Paper
* Running out of label.
* The label is installed incorrectly.
* Gap/black mark sensor is not calibrated.
* Supply a new label roll.
* Please refer to the steps in user’s manual to reinstall the label roll.
* Calibrate the gap/black mark sensor.
Paper Jam
Take Label
UP: Fwd.
DOWN: Rev.
MENU: Exit
* Gap/black mark sensor is not set properly.
* Make sure label size is set properly.
* Labels may be stuck inside the printer mechanism.
* Calibrate the gap/black mark sensor.
* Set label size correctly.
* Peel function is enabled.
* Cutter jam.
* There is no cutter installed on the printer.
* Cutter PCB is damaged.
* If the peeler module is installed, please remove the label.
* If there is no peeler module in front of the printer, please switch off the printer and install it.
* Check if the connector is plugging correctly.
* If the cutter module is installed, please press UP or DOWN key to rotate the cutter up or down to make the knife back to the right position.
* Remove the label.
* Make sure the thickness of label is less than 200 g/m2 (for regular cutter) or 300 g/m2 (for heavy duty cutter).
* Replace a cutter PCB.
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* Re-connect cable to interface.
* If using serial cable,
- Please replace the cable with pin to pin connected.
- Check the baud rate setting. The default baud rate setting of printer is 9600,n,8,1.
* If using the Ethernet cable,
Not Printing
Memory full
( FLASH / DRAM )
SD card is unable to use work
PS/2 port does not
* Cable is not well connected to serial or
USB interface or parallel port.
* The serial port cable pin configuration is not pin to pin connected.
* The space of FLASH/DRAM is full.
* SD card is damaged.
* SD card doesn manufacturer.
’t insert correctly.
* Use the non-approved SD card
* Did not turn off power prior to plug in the PS/2 keyboard.
* PS/2 keyboard is damaged.
* PS/2 keyboard doesn correctly.
’t plug-in
* There is no BAS file in the printer.
- Check if the Ethernet RJ-45 connector green
LED is lit on..
- Check if the Ethernet RJ-45 connector amber
LED is blinking.
- Check if the printer gets the IP address when using DHCP mode.
- Check if the IP address is correct when using the static IP address.
- Wait a few seconds let the printer get the communication with the server then check the
IP address setting again.
* Chang a new cable.
* Ribbon and media are not compatible.
* Verify the ribbon-inked side.
* Reload the ribbon again.
* Clean the printhead.
* The print density setting is incorrect.
* Printhead ’s harness connector is not well connected with printheat. Turn off the printer and plug the connector again.
* Check if the stepping motor is plugging in the right connector.
* Check your program if there is a command
PRINT at the end of the file and there must have
CRLF at the end of each command line.
* Delete unused files in the FLASH/DRAM.
* The max. numbers of DRAM is 256 files.
* The max. user addressable memory space of
DRAM is 2048KB.
* The max. numbers of file of FLASH is 256 files.
* The max. user addressable memory space of
FLASH is 6656KB.
* Use the supported capacity SD card.
* Insert the SD card again.
* The supported SD card spec and the approved
SD card manufacturers, please refer to 2.2.3 section.
* Turn off printer power prior to plug in the PS/2 keyboard.
* Plug the PS/2 keyboard again.
* Make sure the keyboard is fine.
* Make sure if there is any BAS file downloaded into printer.
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Poor Print Quality
* Reload the supply.
* Clean the printhead.
* Clean the platen roller.
* Adjust the print density and print speed.
* Run printer self-test and check the print head print head.
* Print density is not set properly. test pattern if there is dot missing in the pattern.
* Change proper ribbon or proper label media.
* Ribbon and media is loaded incorrectly
* Dust or adhesive accumulation on the
* Adjust the printhead pressure adjustment knob.
- If the left side printout is too light, please adjust the left side pressure adjustment knob to the
* Printhead element is damaged.
* Ribbon and media are incompatible. higher index (higher pressure). If the pressure adjustment knob has been adjust to index “5” and the poor print quality is still at the left side
* The printhead pressure is not set properly. of the printout, please increate the middle pressure adjustment knob.
- If the right side printout is too light, please adjust the right side pressure adjustment knob to the higher index (higher pressure) to improve the print quality.
* The release lever does not latch the printhead properly.
LCD panel is dark and
* The cable between main PCB and LCD * Check if the cable between main PCB and LCD keys are not working panel is loose. is secured or not.
LCD panel is dark but
* The printer initialization is the LEDs are light unsuccessful.
* Turn OFF and ON the printer again.
* Initialize the printer.
LCD panel is dark and
LEDs are lit on, but the label is feeding
* The LCD panel harness connector is loose. forward
* The LCD panel harness connector is plugged upside down.
Ribbon encoder sensor doesn ’t work
* The ribbon encoder sensor connector is loose.
* Fasten the connector.
Ribbon end sensor doesn ’t work
Peel sensor is not working
* The connector is loose.
* The ribbon sensor hole is covered with dust.
* Check the connector.
* Clear the dust in the sensor hole by the blower.
* Peel sensor is not located on the correct position.
* The connector is loose.
* Make sure that the media goes through the Peel sensor.
* Plug the connect cable correctly.
Cutter is not working * The connector is loose. * Plug in the connect cable correctly.
Label feeding is not stable (skew) when printing
Skip labels when printing
* The media guide does not touch the edge of the media.
* If the label is moving to the right side, please move the label guide to left.
* If the label is moving to the left side, please move the label guide to right.
* Label size is not specified properly.
* Sensor sensitivity is not set properly.
* The media sensor is covered with dust.
* Check if label size is setup correctly.
* Calibrate the sensor by Auto Gap or Manual
Gap options.
* Clear the GAP/Black mark sensor by blower.
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The printing position of small label is incorrect
* Media sensor sensitivity is not set properly.
* Label size is incorrect.
* The parameter Shift Y in the LCD menu is incorrect.
* The vertical offset setting in the driver is incorrect.
* Calibrate the sensor sensitivity again.
* Set the correct label size and gap size.
* Press [MENU] [SELECT] x3 [DOWN]x6
[SELECT] to fine tune the parameter of Shift Y.
* If using the software BarTender, please set the vertical offset in the driver.
The left side printout position is incorrect
* Wrong label size setup.
* The parameter Shift X in LCD menu is incorrect.
X.
* Set the correct label size.
* Press [MENU] [SELECT] x 3 [DOWN] x 5
[SELECT] to fine tune the parameter of Shift
Missing printing on the left or right side of * Wrong label size setup. * Set the correct label size. label
RTC time is incorrect when reboot the printer
* The battery has run down. * Check if there is a battery on the main board.
Multi interface board
* The installation is incorrect. doesn ’t work
Power and Error LEDs
* Power switch OFF and ON too fast. are blinking fast
Wrinkle Problem
* Printhead pressure is incorrect.
* Ribbon installation is incorrect.
* Media installation is incorrect.
* Print density is incorrect.
* Media feeding is incorrect.
Gray line on the blank
* The printhaed is dirty. label
* The platen roller is dirty.
Irregular printing
* The printer is in Hex Dump mode.
* The RS-232 setting is incorrect.
* Check if the board is plugged in the right connector.
* Turn off the printer and wait all LEDs are dark, and turn on the printer again.
* Please refer to the 5.2 chapter.
* Please set the suitable density to have good print quality.
* Make sure the label guide touch the edge of the media guide.
* Clean the printhead.
* Clean the platen roller.
* Turn off and on the printer to skip the dump mode.
* Re-set the Rs-232 setting.
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6.2 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles
This printer has been fully tested before delivery. There should be no ribbon wrinkle presented on the media for general-purpose printing application. Ribbon wrinkle is related to the media thickness, print head pressure balance, ribbon film characteristics, print darkness setting…etc. In case the ribbon wrinkle happens, please follow the instructions below to adjust the printer parts.
Adjustable
Printer
Parts
Symptom
1. Wrinkle happens from label lower left to 2. Wrinkle happens from label lower right upper right direction (“ ˊ ”) to upper left direction (“ ˋ ”)
Wrinkle
Example
Feed direction
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Adjust the print head pressure adjustment knob
Left knob Middle knob
Adjust the print head pressure adjustment knob
Middle knob Right knob
The print head pressure adjustment knob has 5 levels of settings. Clockwise direction adjustment
The print head pressure adjustment knob has 5 levels of settings. Clockwise direction adjustment is to increase the print head pressure. Counter
Clockwise adjustment can decrease the print head pressure. is to increase the print head pressure. Counter
Clockwise adjustment can decrease the print head pressure.
If the wrinkle on the label starts from the lower left If the wrinkle on the label starts from the lower side to upper right side, please do following adjustment.
1. Decrease the right side print head pressure adjustment knob setting 1 level per each right side to upper left side, please do following adjustment.
1. Decrease the left side print head pressure adjustment then print the label again to check if wrinkle is gone.
2. If the right side print head adjustment knob setting has been set to index 1 (the lowest adjustment knob setting 1 level per each adjustment then print the label again to check if wrinkle is gone.
2. If the left side print head adjustment knob level has been set to index 1 (the lowest index), pressure index), please increase the left side print head pressure.
3. If the left side print head adjustment knob setting has been set to 5 (the highest pressure index) the wrinkle can’t be avoided, please please increase the right side print head pressure.
3. If the right side print head adjustment knob setting has been set to 5 (the highest pressure index) the wrinkle can’t be avoid, please increase the middle print head pressure knob.
4. If the wrinkle can’t be avoided, please contact increase the middle print head pressure knob.
4. If the wrinkle can’t be avoided, please contact the Customer Service Department of your purchased reseller or distributor for service. the Customer Service Department of your purchased reseller or distributor for service.
Pressure knob adjustment reference:
6 ” label
Left index Middle index Right index
Pressure knob adjustment reference:
6
” label
Left index Middle index Right index
2 1 1
1 1 2
3 1 1
1 1 3
4 1 1
1 1 4
5 1 1
1 1 5
5 2 1
1 2 5
5 3 1
1 3 5
5 4 1
1 4 5
5 5 1
1 5 5
3 ” label
Left index Middle index Right index
3
” label
Left index Middle index Right index
2 2 1 1 2 2
3 3 1
1 3 3
4 4 1
1 4 4
5 5 1
1 5 5
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7. Maintenance
This session presents the clean tools and methods to maintain your printer.
1. Please use one of following material to clean the printer.
Cotton swab ( Head cleaner pen )
Lint-free cloth
Vacuum / Blower brush
100% ethanol
2. The cleaning process is described as following,
Printer Part Method Interval
1. Always turn off the printer before cleaning the print head.
2. Allow the print head to cool for a minimum of one minute.
3. Use a cotton swab (Head cleaner pen) and 100% ethanol to clean the print head surface.
Clean the print head when changing a new label roll
Print Head
Platen Roller
1. Turn the power off.
2. Rotate the platen roller and wipe it thoroughly with 100% ethanol and a cotton swab, or lint-free cloth.
Use the lint-free cloth with 100% ethanol to wipe it.
As needed
Clean the platen roller when changing a new label roll
Tear Bar/Peel
Bar
Sensor
Exterior
Interior
Compressed air or vacuum
Wipe it with water-dampened cloth
Brush or vacuum
Monthly
As needed
As needed
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Note:
Do not touch printer head by hand. If you touch it careless, please use ethanol to clean it.
Please use 100% Ethenol. DO NOT use medical alcohol, which may damage the printer head.
Regularly clean the print head and supply sensors once change a new ribbon to keep printer performance and extend printer life.
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Revise History
Date
2012/8/30
2012/11/12
2013/4/1
2017/8/25
Content
Update the chapter 1.4 (Max. print length)
Editor
Camille
Modify the chapter 1.2.2 and 2.6.3
Modify chapter 1.2.2(cutter spec) and 3.3.1(V7.0 F/W self test)
Add TSC YouTube web address
Modify chapter 1.2.2(cutter spec)
Camille
Camille
Camille
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TSC Auto ID Technology Co., Ltd .
Corporate Headquarters
9F., No.95, Minquan Rd., Xindian Dist.,
New Taipei City 23141, Taiwan (R.O.C.)
TEL: +886-2-2218-6789
FAX: +886-2-2218-5678
Web site: www.tscprinters.com
E-mail: [email protected] [email protected]
Li Ze Plant
No.35, Sec. 2, Ligong 1st Rd., Wujie Township,
Yilan County 26841, Taiwan (R.O.C.)
TEL: +886-3-990-6677
FAX: +886-3-990-5577
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