FLIR N237BE Motorized Bullet Cameras Guide

FLIR IP Series
Quick Networking Guide
This guide will show you how to set up your IP camera for connection over the Internet using a
PC, Mac, smartphone, or tablet.
NOTE: If you are using the IP camera with an NVR, you should use the
instructions included with the NVR to set up a remote connection.
Before you start, make sure you have:
• A router and high-speed Internet access (not included).
• Connected the IP camera to a router or switch on your network using an Ethernet cable.
See the Quick Connection Guide for details.
• A PC or Mac connected to the same network as your IP camera.
1 Record Your IP and MAC Address
a MAC Address: The IP camera’s MAC address is printed on the product label located on the
2
Install FLIR Cloud™ Client from the CD or from
www.flir.com/security/support on a PC or Mac
in the same LAN as the IP camera.
b
Enter the client user name (default: admin) and
password (default: admin) and click Login.
c
Click Add (
) and then click Devices (
).
The client scans your LAN for connected IP cameras.
Write down the IP address of your camera.
d
3
-
-
.
.
An example of a port forwarding screen is shown for illustration purposes:
EXAMPLE
Client
35000
e
).
Click and drag Default Group to the display
window to open your cameras in live view.
Result
Enter the password (default: admin) for your IP
camera and click OK.
4
Manually forward ports 80 and 35000 to the IP camera’s IP address.
All routers are different. To port forward your router, please refer to your router’s user manual.
80
) then Live View (
-
Port Forwarding
HTTP
Click Add (
Click Add.
.
f
g
Check your camera
Record your information below:
-
Local Connection
a
camera housing.
b IP Address: To find the camera’s IP address, see Step 2.
MAC ADDRESS:
IP ADDRESS:
HD IP Cameras
Register for FLIR DDNS
a Open your web browser and go to:
http://ddns.myddns-flir.com
b Click Create Account.
NOTE: An automatic port forwarding wizard is available from www.flir.com/security/support
NOTE: If you are configuring multiple IP cameras, you must change the ports used by each camera. Two cameras cannot use the same port number. For information on changing camera ports,
see the instruction manual for your camera.
Product License: Select your product model from
the Product License drop down menu
(i.e. DNZ12TL2).
<Product Code>-<MAC Address>: Enter the
MAC address of the IP camera. The MAC address
is printed on a label on the camera housing.
URL Request: Choose a URL for your DDNS connection (i.e. your name, your company or business
name, or anything of your choice).
80
35000
d Complete the System Information fields:
c Complete the Account Information fields with
your personal information.
f
e Once the information has been entered,
click Create New Account. Your Account
information will be sent to you at the email
address you used in Step c.
DDNS User Name:
Record your
DDNS Domain Name:
information here:
DDNS Password:
FLIR_IP_SERIES_QNG_EN_R2
FLIR IP Series
Quick Networking Guide
5
Enable DDNS on your IP Camera
Once you have registered for free DDNS service, use the information in the confirmation
email (recorded in Step 4f) to configure DDNS settings on your system.
a Click Add (
Config (
) and then click Device
) in the CMS software on a PC
or Mac in the same LAN as the camera.
b Click on the camera in the device list.
c Click Network ( ) then click DDNS.
d Configure the following:
1
2
3
1. Server Type: Check the checkbox and select
FlirDDNS.
2. Server IP: Enter ddns.myddns-flir.com.
3. Port: Enter the Client port (default: 35000)
4. Domain Name: Enter the Domain Name
from the confirmation email you received after
registering for DDNS.
5. User Name: Enter the User Name from the
confirmation email.
6. Password: Enter the Password from the
confirmation email.
e Click Save.
4
NOTE: It may take between 10~15 minutes
for the DDNS server to update with your new
DDNS address.
5
6
7
a
NOTE: You must complete ALL previous steps before connecting using a mobile device. For other
mobile platforms, visit www.flir.com/security/support for details.
iPhone or Android
iPad
Install FLIR Cloud™ from the App Store or
a Install FLIR Cloud™ from the App Store.
Google Play Store.
Tap the FLIR Cloud™ icon.
Tap the FLIR Cloud™ icon.
c
Tap
, then
.
Configure the following:
1. Register Mode: Select IP/Domain.
2. Name: Choose a name for your IP camera of your choice.
3. Address: Enter the IP address or DDNS address of your IP camera. (e.g. tomsmith.myddns-flir.com).
4. Client Port: Enter the Client Port (default: 35000).
5. Username: Enter the IP camera’s User Name (default: admin).
6. Password: Enter the IP camera’s Password (default: admin).
e
Tap Connect.
f
Enter a new 6 character password and tap OK. This
password will be used to connect to your IP camera
from now on.
The app opens in Live View and streams video from
your cameras.
g
Connect Over the Internet
a Install FLIR Cloud™ Client from
www.flir.com/security/support on a
remote computer.
b Click Add (
Devices (
) and then click
).
c Click Add Device.
d Configure the following:
1
2
b
c
d
e
Tap , then .
Tap Device Manager, and then tap Add.
Configure the following, then tap Save:
1. Register Mode: Select IP/Domain.
2. Name: Choose a name for your IP camera of your choice.
3. Address: Enter the IP address or DDNS address of your IP
camera. (e.g. tomsmith.myddns-flir.com).
4. Client Port: Enter the Client Port (default: 35000).
5. Username: Enter the IP camera’s User Name (default: admin).
6. Password: Enter the IP camera’s Password (default: admin).
7. Channel amount: Enter 1.
f
g
h
Tap Start Live Preview.
Enter a new 6 character password and tap OK. This
password will be used to connect to your IP camera
from now on.
The app opens in Live View and streams video from
your cameras.
1. Device Name: Enter a name of your choice for
the IP camera.
2. Check By IP/Domain.
3. Type: Select IPC.
4. IP/Domain Name: Enter the DDNS Domain
Name (recorded in 4f) followed by
.myddns-flir.com.
5. Port: Enter the Client port (default: 35000)
6. User Name: Enter the User Name for the IP
camera (default: admin)
7. Password: Enter the Password for the IP camera
(default: admin).
e Click Save.
3
4
5
f Click Add (
6
7
) then Live View (
).
g Click and drag Default Group to the display
window to open your cameras in live view.
Quick Reference
Mobile Connection
b
d
6
HD IP Cameras
Troubleshooting
Default passwords
User Name Password
Local System Access,
Remote Access, and
Mobile Connection
CMS Software Login
admin
admin
admin
admin
Default system ports
• HTTP Port: 80
• Client Port: 35000
• UDP: 35001 (special applications only)
• RTSP: 554 (special applications only)
NOTE: HTTP and Client ports must be port
forwarded to enable access to the system
over the Internet. See Step 3 for details.
Latest software and manuals available on
www.flir.com/security/support
Error
Possible Causes
Solutions
Cannot connect Ports not forwarded Port forward the ports shown
to the IP camera
above. See Step 3 for details.
over the Internet DDNS Setup not
Complete Steps 4 & 5 to register
completed
your IP camera for DDNS.
Ports are blocked
Some ISP’s block port 80. Reassign
by Internet Service the HTTP port to anything above
Provider (ISP)
1026. Re-do Step 3 with the new
port number. If this does not work,
contact your ISP for assistance.
Multiple routers
If you have multiple routers,
installed in local
additional setup may be required.
network
See the Port Forward Wizard
Manual on
www.flir.com/security/support
Could connect to Camera internal IP This can occur if your router resets
system previous- address has changed due to power failure. Set up a fixed
ly, but no longer
IP address for your IP camera. See
can
the Instruction Manual on for details.
Cannot connect IP address used
Use the DDNS address to connect
to the IP camera from outside local
to the IP camera using a mobile
using a smartnetwork
application. See Step 7.
phone or tablet Router is blocking
Turn off WiFi connection and
DDNS connection
attempt to connect using 3G or
from internal
mobile network.
network
FLIR_IP_SERIES_QNG_EN_R2