Thor Kitchen HRF3603F 22.6-cu ft 4-Door French Door Refrigerator Use and Care Guide

Thor Kitchen HRF3603F 22.6-cu ft 4-Door French Door Refrigerator Use and Care Guide
Safety and warning information…........2
Installing your new appliance………....8
Description of the appliance….......….11
Display controls…………………...…..12
Using your appliance……………....... 14
Helpful hints and tips……………… 15
Cleaning and care……………………16
Disposal of the appliance……………18
For your safety and correct usage, before installing and first
using the appliance, read this user manual carefully, including
its hints and warnings. To avoid unnecessary mistakes and
accidents, it is important to make sure that all people using the
appliance are thoroughly familiar with its
operation and safety features. Save these instructions and be
sure that they remain with the appliance if it is moved or sold,
so that anyone using it throughout its life, will be properly
informed on its usage and safety notices.
For the safety of life and property, keep the precautions of
these user's instructions as the manufacturer is not
responsible for damages caused by omission.
This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities,
or lack of experience and knowledge, unless they have been
given supervision or instruction concerning use of the
appliance by a person responsible for their safety.
Children should be supervised to ensure that they
do not play with the appliance.
Keep all packaging away from children as there is risk of
If you are discarding the appliance, pull the plug out of the
socket, cut the connection cable (as close to the appliance
as you can) and remove the door to prevent children playing
from suffering an electric shock or from closing themselves
inside it.
If this appliance, featuring a magnetic door seals, is to
replace an older appliance having a spring lock (latch) on the
door or lid, be sure to make the spring lock unusable before
you discard the old appliance. This will prevent it from
becoming a death trap for a child.
General safety
WARNING —This appliance is intended to be used in
single family residential usage.
WARNING — Do not store explosive substances such as
aerosol cans with a flammable propellant in this appliance.
WARNING — If the supply cord is damaged, it must be
replaced by the manufacturer, its service agent or similarly
qualified persons in order to avoid a hazard.
WARNING — Keep ventilation openings, in the appliance
enclosure or in the built-in structure, clear of obstruction.
WARNING — Do not use mechanical devices or other
means to accelerate the defrosting process, other than those
recommended by the manufacturer.
WARNING — Do not damage the refrigerant tubing.
WARNING — Do not use electrical appliances inside the
food storage compartments of the appliance, unless they are
of the type recommended by the manufacturer.
WARNING — The refrigerant and insulation blowing gas are
flammable. When disposing of the appliance, do so only at
an authorized waste disposal centre. Do not expose to
WARNING —When positioning the appliance, ensure the
supply cord is not trapped or damaged.
WARNING —Do not locate multiple portable socket-outlets
or portable power supplies at the rear of the appliance.
Replacing the illuminating lamps
WARNING—The illuminating lamps must not be replaced by
the user! If the illuminating lamps is damaged, contact the
customer helpline for assistance.
This warning is only for refrigerators that contain illuminating
The refrigerant isobutene (R600a) is contained within the
refrigerant circuit of the appliance, a natural gas with a high
level of environmental compatibility, which is nevertheless
flammable. During transportation and installation of the
appliance, ensure that none of the components of the
refrigerant circuit becomes damaged.
The refrigerant (R600a) is flammable.
WARNING — Refrigerators contain refrigerant andgases in
the insulation. Refrigerant and gases must be disposed of
professionally as they may cause eye injuries or ignition.
Ensure that tubing of the refrigerant circuit is not damage
prior to proper disposal.
WARNING:risk of fire
If the refrigerant circuit should be damaged:
-Avoid opening flames and sources of ignition.
-Thoroughly ventilate the room in which the appliance is
It is dangerous to alter the specifications or modify this
product in any way.
Any damage to the cord may cause a shortcircuit, fire, and/or
electric shock.
Electrical safety
1.The power cord must not be lengthened.
2. Make sure that the power plug is not crushed or damaged.
A crushed or damaged power plug may overheat and cause a
3. Make sure that you can access the main plug of the
4. Do not pull the main cable.
5. If the power plug socket is loose, do not insert the power
plug. There is a risk of electric shock or fire.
6.You must not operate the appliance without the interior
lighting lamp cover.
7.The fridge is only applied with power supply of single phase
alternating current of 115V/60Hz. If fluctuation of voltage
in the district of user is so large that the voltage exceeds the
above scope, for safety sake, be sure to apply A.C. Automatic
voltage regulator of more than 350W to the fridge. The fridge
must employ a special power socket instead of common one
with other electric appliances. Its plug must match the socket
with ground wire.
Daily use
Do not store flammable gass or liquids in the appliance,
There is a risk of an explosion.
Do not operate any electrical appliances in the appliance
(e.g.electric ice cream makers,mixers etc.).
When unplugging always pull the plug from the mains
socket,do not pull on the cable.
Do not place hot items near the plastic components of this
Do not place food products directly against the air outlet on
the rear wall.
Store pre-packed frozen food in accordance with the frozen
food manufacture’s instructions.
The appliances manufactures storage recommendations
should be strictly adhered to.Refer to relrelevant instructions
for storage.
Do not place carbonated or fizzy drinks in the freeze
compartment as it creates pressure on the container,which
may cause it to explode,resulting in damage to the
Frozen food can cause frost burns if consumed straight from
the freezer compartment.
Do not place the appliance in direct sunlight.
Keep buring candles,lamps and other items with naked
flames away from the appliance so that do not set the
appliance on fire.
The appliance is intended for keeping food stuff and/or
beverages in normal household as explained in this
instruction booklet The appliance is heavy.Care should be
taken when moving it.
Do not remove nor touch items from the freezer
compartment if your hands are damp/wet,as this could cause
skin abrasions or frost/freezer burns.
Never use the base,drawers, doors etc. to stand on or as
Frozen food must not be refrozen once it has been thawed
Do not consume ice popsicles or ice cubes straight from
the freezer as this can cause freezer burn to the mouth
and lips.
To avoid items falling and causing injury or damage to
the appliance, do not overload the door racks or put too
much food in the crisper drawers.
Care and cleaning
Before maintenance, switch off the appliance and disconnect
the mains plug from the mains socket.
Do not clean the appliance with metal objects, steam
cleaner, ethereal oils, organic solvents or abrasive
Do not use sharp objects to remove frost from the appliance.
Use a plastic scraper.
Installation Important!
For electrical connection carefully, follow the instructions
given in this manual.
Unpack the appliance and check if there are damages on it.
Do not connect the appliance if it is damaged. Report
possible damages immediately to the place you bought it. In
this case retain packing.
It is advisable to wait at least four hours before connecting
the appliance to allow the oil to flow back in the compressor.
Adequate air circulation should be around the appliance,
lacking this leads to overheating. To achieve sufficient
ventilation, follow the instructions relevant to installation.
Wherever possible the back of the product should not be too
close to a wall to avoid touching or catching warm parts
(compressor, condenser) to prevent the risk of a fire, follow
the instructions relevant to installation.
The appliance must not be locate close to radiators or
Make sure that the mains plug is accessible after the
installation of the appliance.
Any electrical work required to do the servicing of the
appliance should be carried out by qualified electrician or
competent person.
This product must be serviced by an authorized Service
Center, and only genuine spare parts must be used.
1)If the appliance is Frost Free.
2)If the appliance contains freezer compartment.
Installing your new appliance
Before using the appliance for the first
time, you should be informed of the
following tips.
Ventilation of appliance
In order to improve efficiency
of the cooling system and save
energy, it is necessary to maintain
good ventilation around the appliance
for the dissipation of heat. For this
reason, sufficient clear space should
be available around the refrigerator.
Suggest :It is advisable for there to be
at least 50-70mm of space from the
back to the wall, at least 100mm from
top,at last 100mm from its side to the
wall and a clear space in front to allow
the doors to open 145°. As shown in
following diagrams.
● Stand your appliance in a dry place to
avoid high moisture.
● Keep the appliance out of direct
sunlight, rain or frost. Stand the
appliance away from heat sources
such as stoves, fires or heaters.
Leveling of appliance
● For
sufficient leveling and air
circulating in the lower rear section of
the appliance, the bottom feet may
need to be adjusted.
●To allow the doors to self-close, tilt
the top backwards by about 10mm.
65 0mm
● You
12 0
1 20
can adjust them manually by
hand or by using a suitable spanner.
This appliance performs well within
the climate class showed in the table
below. It may not work properly if being
left at a temperature above or below
the indicated range for a long period.
Water filters are not included on your
new appliance, to help promote better
health, you may need to purchase
a water purifying system to do that.
In order for the ice maker to operate
properly, a water pressure should be
-the maximum inlet water pressure
is 862kPa;
-the minimum inlet water pressure
is 207kPa.
The water connection must be made by
a qualified plumber. Operation outside
the water pressure range may cause
malfunction, severe and damaging
water leaks.
Under normal conditions, a 200cc
(5.75 oz.) cup can be fill in about
10 seconds.
If the refrigerator is installed in
an area with low water pressure
(blow 30 psi),you can install a booster
pump to compensate for the low pressure.
1.First ,shut off the main water supply.
2.Using the power drill and a 1/4’’ drill
bit drill into the cold water line and
connect the saddle-type shutoff valve.
3.Connect 1/4’’ extension tubing to shutoff
valve outlet.
4.Flush the tubing .Turn the main water
supply on and flush out the tubing until
the water is clear.Then , shut the water off
at the water valve after about quart of water
has been flushed through the tubing.
1. Power drill and 1/4’’ drill bit.
2. 1/2’’ or adjustable wrench.
3. Flat blade and Philips head screwdrivers.
4.You may find these items sold as a kit
at local hardware store.
5. These items are provided with your fridge.
Please check your fridge drawer to find them.
5.Connect the extension tubing line with
the line on the back of the fridge via the
coupler .Fully insert the extension tubing
into the coupler, and then insert the clip
onto the coupler to lock up the tubing.
Do the same with the other end. After both
clips are inserted ,check the line to make
sure it is held firmly by the clip.
Ensure that water line does not get
pinched or bent when installing. This can
result in improper water flow through the
line and will affect the functionality of
the fridge.
6.Turn the water on and check for leakage.
Use only the new tubings supplied with the
refrigerator. Old tubing should not be used.
After connected to the water supply line,
please open the water value to flush the
filter for 5 minutes before use.
The initial dark discoloration of water is
It is normal that there will be a sound that
exhaust comes out from the appliance when
you connect the water line to the appliance
and press the lever of the dispenser for
the first time.
The water line must be connected to the
cold water pipe. If it is connected to the
hot water pipe, it may cause the purifier
to malfunction.
Avoid contamination of pipes during
Connect to potable supply only.
Filled with the potable water only.
Ensure that water line does not get
The water line must be connected to the
Avoid contamination of pipes during
Connect to potable supply only.
Filled with the potable water only.
Soft Freeze
Left fridge big rack
Right fridge big rack
Left fridge small rack
Right fridge small rack
Automatic ice-maker
Soft Freeze LED light
Ice storage box
Due to design changes
Display controls
Use your appliance according to the following control regulations, your appliance
has the corresponding functions and modes as the control panels showed in the
pictures below. When the appliance is powered on for the first time, the
backlighting of the icons on display panel starts working. If no buttons have been
pressed and the doors are closed, the backlighting will turn off after about 60s.
Fridge temperature display area
Super Freeze
Soft Freeze temperature display area
energy saver
Freezer temperature display area
Run mode icon
Fridge temperature setting key
Hold 3 sec for
Soft Freeze temperature setting key
Freezer temperature setting key
Run mode setting key
unlock icon
°C/°F exchange key
Soft Freeze
Hold 3 sec for Ice On/Off
3 sec
Ice-maker toggle key
unlock key
Controlling the temperature
Press "soft freeze" button to set the soft
We recommend that when you start your
refridgerator for the first time, the
temperature for fridge is set to 37°F,
the Soft Freeze to 0°F and the freezer
to 0°F. If you want to change the
freeze temperature between 14°F and -13°F
temperature, follow the instructions below.
Caution! When you set a temperature,
you set an average temperature for
the whole refrigerator cabinet.
Temperatures inside each
compartment may vary from the
temperature values displayed on the
panel, depending on how much food
you store and where you place them.
Ambient temperature may also affect
the actual temperature inside the
1. Fridge
Press "Fridge" button to set your desired
fridge temperature between 45°F and 34°F,
and the fridge temperature indicator will
display corresponding value according to
the following sequence.
to suit you desired temperature, and the
temperature indicator will display corresponding
value according to the following sequence.
-1°F -2°F…-12°F -13°F
1°F 2°F...13°F 14°F
3. Freezer
Press "Freezer" button to set the freezer
temperature between 5°F and -13°F to
suit your desired temperature, and the
freezer temperature indicator will display
corresponding value according to the
following sequence.
4. Super Freeze
Super Freeze can rapidly
lower frozen temperature and
freeze you food substantially
faster than usual
This feature also helps to keep
vitamins and nutrition of fresh food for
longer period.
● Press
"Mode" button to
activate the super freeze function. The
super freeze light will be illuminated
and the freezer temperature setting
will display -13°F.
● Super freeze automatically switches
off after several hours.
● When super freeze function is on,
you can switch it off by pressing any
button of “Mode”, and “Freezer” button.
Press "Mode" button to activate
the energy saver function.
The energy saver light will be
illuminated and the temperature of the fridge
is automatically switched to 43°F and
the freezer to 1°F.
When energy saver fuction is on,you can
switch it off by pressing any button of
"Mode", "Freezer" or "fridge" .
Press the "freezer" button
for 3 seconds to activate
the ice-maker function and
the ice-maker light will be illuminated.
If you want to lock the ice-maker, please
press the "freezer" button for 3 seconds
until the ice-maker light is off.
7. Mode
In the unlock state, you can select
different modes by pressing the “Mode”
button. When certain mode is selected,
the icon will flash for about 10 seconds.
All the buttons are locked if the icon
” is illuminated, press the
"Unlock" button for about 3
seconds to unlock them. And it will
be locked itself after about 20 seconds
without pressing any button.
Press the "Fridge" botton for 3 seconds
to exchange "Fahrenheit degree" to
"Centigrade" or reverse.
If the door of the appliance is open
When you remove the ice-box, keep
the box tilted about 15 degrees to
the ground.
If there is any obstacle, it maybe
the ice-check pole is working,
wait 5 seconds to operate again.
Helpful hints and tips
Energy saving tips
We recommend that you follow the tips
below to save energy.
● Try to avoid keeping the door open
for long periods in order to conserve
●Ensure the appliance is away from
any sources of heat (Direct sunlight,
electric oven or cooker etc)
● Don't set the temperature colder than
● Don't store warm food or evaporating
liquid in the appliance.
● Place the appliance in a well
ventilated, humidity free, room. Please
refer to Installing your new appliance
● If the diagram shows the correct
combination for the drawers, crisper
and shelves, do not adjust the
combination as this is designed to be
the most energy efficient configuration.
Hints for fresh food refrigeration
● Do not place hot food directly into the
refrigerator or freezer, the internal
temperature will increase resulting in
the compressor having to work harder
and will consume more energy.
● Do cover or wrap the food,
particularly if it has a strong flavor.
● Place food properly so that air can
circulate freely around it.
Hints for refrigeration
● Meat (All Types) Wrap polyethylene
food: wrap and place on the glass shelf
above the vegetable drawer. Always
follow food storage times and use by
dates suggested by manufacturers.
● Cooked food, cold dishes, etc.:
They should be covered and may be
placed on any shelf.
● Fruit and vegetables:
They should be stored in the special
drawer provided.
● Butter and cheese:
Should be wrapped in airtight foil or
plastic film wrap.
film wrap.
Should have a lid and be stored in the
door racks.
Hints for freezing
●When first starting-up or after a period
out of use, let the appliance run at
least 2 hours on the higher settings
before putting food in the
●Prepare food in small portions to
enable it to be rapidly and completely
frozen and to make it possible to
subsequently thaw only the quantity
●Wrap up the food in aluminum foil or
polyethylene food wraps which are
●Do not allow fresh,unfrozen food to
touch the food which is already frozen
to avoid temperature rise of the latter.
●Iced products,if consumed
immediately after removal from the
freezer compartment, will probably
cause frost burns to the skin.
● It is recommended to label and date
each frozen package in order to keep
track of the storage time.
Hints for the storage of frozen food
● Ensure that frozen food has been
stored correctly by the food retailer
● Once defrosted, food will deteriorate
rapidly and should not be re-frozen. Do
not exceed the storage period indicated
by the food manufacturer.
Switching off your appliance
If the appliance needs to be switched off
for an extended period, the following
steps should be taken prevent mould on
the appliance.
1. Remove all food.
2. Remove the power plug from the
mains socket.
3. Clean and dry the interior thoroughly.
4. Ensure that all the doors are wedged
open slightly to allow air to circulate.
● Milk
Cleaning and care
For hygienic reasons the appliance
(including exterior and interior
accessories) should be cleaned
regularly at least every two months.
Caution! The appliance must not be
connected to the mains during
cleaning. Danger of electrical shock!
Before cleaning switch the appliance
off and remove the plug from the
mains socket.
Exterior cleaning
To maintain good appearance of your
appliance, you should clean it
-Wipe the digital panel and display
panel with a clean, soft cloth.
-Spray water onto the cleaning cloth
instead of spraying directly on the
surface of the appliance. This helps
ensure an even distribution of moisture
to the surface.
-Clean the doors, handles and cabinet
surfaces with a mild detergent and
then wiped dry with a soft cloth.
-Don't use sharp objects as they are
likely to scratch the surface.
-Don't use Thinner, Car detergent,
Clorox, ethereal oil, abrasive cleansers
or organic solvent such as Benzene for
cleaning. They may damage the
surface of the appliance and may
cause fire.
Interior cleaning
You should clean the appliance interior
regularly. It will be easier to clean
when food stocks are low. Wipe the
inside of the fridge freezer with a weak
solution of bicarbonate of soda, and
then rinse with warm water using a
wrung-out sponge or cloth. Wipe
completely dry before replacing the
shelves and baskets.
Thoroughly dry all surfaces and
removable parts.
Although this appliance automatically
defrosts, a layer of frost may occur on
the freezer compartment's interior walls
if the freezer door is opened frequently
or kept open too long. If the frost is too
thick, choose a time when the supply of
food stocks are low and proceed as
1.Remove existing food and
accessories baskets, unplug the
appliance from the mains power and
leave the doors open. Ventilate the
room thoroughly to accelerate the
thawing process.
2. When defrosting is completed, clean
your freezer as described above.
Caution! Don't use sharp objects to
remove frost from the freezer
compartment. Only after the interior is
completely dry should the appliance be
switched back on and plugged back
into the mains socket.
Door seals cleaning
Take care to keep door seals clean.
Sticky food and drinks can cause seals
to stick to the cabinet and tear when
you open the door. Wash seal with a
mild detergent and warm water. Rinse
and dry it thoroughly after cleaning.
Caution! Only after the door seals are
completely dry should the appliance be
powered on.
Replacing the LED light:
Warning: The LED light must not be
replaced by the user! If the LED light is
damaged, contact the customer
helpline for assistance. To replace the
LED light, the below steps can be
1. Unplug your appliance.
2. Remove light cover by pushing up
and out.
3. Hold the LED cover with one hand
and pull it with the other hand while
pressing the connector latch.
4. Replace LED light and snap it
correctly in place.
If you experience a problem with your appliance or are concerned that the
appliance is not functioning correctly, you can carry out some easy checks before
calling for service, please see below. You can carry out some easy checks
according to this section before calling for service.
Warning! Don't try to repair the appliance yourself. If the problem persists after you
have made the checks mentioned below, contact a qualified electrician, authorized
service engineer or the shop where you purchased the product.
Possible cause & Solution
Check whether the power cord is plugged into the power outlet
Check the fuse or circuit of your power supply, replace if
Appliance is not working necessary.
The ambient temperature is too low. Try setting the
compartment temperature to a colder level to solve this problem.
It is normal that the freezer is not operating during the
automatic defrost cycle, or for a short time after the appliance
is switched on to protect the compressor.
The interior may need to be cleaned
Odors from the
Some food, containers or wrapping cause odours.
The sounds below are quite normal:
●Compressor running noises.
●Air movement noise from the small fan motor in the freezer
compartment or other compartments.
●Gurgling sound similar to water boiling.
●Popping noise during automatic defrosting.
Noise from the
●Clicking noise before the compressor starts.
Other unusual noises are due to the reasons below and may
need you to check and take action:
The cabinet is not level.
The back of appliance touches the wall.
Bottles or containers fallen or rolling.
It is normal to frequently hear the sound of the motor, it will
need to run more when in following circumstances:
● Temperature setting is set colder than necessary
● Large quantity of warm food has recently been stored within
The motor runs
the appliance.
●The temperature outside the appliance is too high.
●Doors are kept open too long or too often.
●After your installing the appliance or it has been switched off
for a long time.
Check that the air outlets are not blocked by food and ensure
A layer of frost occurs in food is placed within the appliance to allow sufficient
the compartment
ventilation. Ensure that door is fully closed. To remove the
frost, please refer to cleaning and care chapter.
Temperature inside is
too warm
Temperature inside is
too cold
Doors cant be closed
Water drips on the floor
The light is not working
You may have left the doors open too long or too frequently; or
the doors are kept open by some obstacle; or the appliance is
located with insufficient clearance at the sides, back and top
Increase the temperature by following the "Display controls”
Check whether the top of the refrigerator is tilted back by
10-15mm to allow the doors to self close, or if something inside
is preventing the doors from closing.
The water pan (located at the rear bottom of the cabinet) may
not be properly leveled, or the draining spout ( located
underneath the top of the compressor depot) may not be
properly positioned to direct water into this pan, or the water
spout is blocked. You may need to pull the refrigerator away
from the wall to check the pan and spout.
●The LED light may be damaged. Refer to replace LED lights
in cleaning and care chapter.
●The control system has disabled the lights due to the door
being kept open too long, close and reopens the door to
reactivate the lights.
Disposal of the appliance
It is prohibited to dispose of this appliance as household waste.
Packaging materials
Packaging materials with the recycle symbol are recyclable. Dispose of the packaging into
a suitable waste collection container to recycle it.
DANGER: Risk of child entrapment. Before you throw away your old refrigerator or freezer:
- Take off the doors
- Leave the shelves in place so that children may not easily climb inside.
- Pull out the mains plug from the mains socket.
Warning! Refrigerators contain refrigerant and gases in the insulation. Refrigerant and
gases must be disposed of professionally as they may cause eye injuries or ignition.
Ensure that tubing of the refrigerant circuit is not damage prior to proper disposal.
Correct Disposal of this product
This marking indicates that this product should not be disposed
with other household wastes throughout the EU. To prevent
possible harm to the environment or human health from
uncontrolled waste disposal, recycle it responsibly to promote
the sustainable reuse of material resources. To return your
used device, please use the return and collection systems or
contact the retailer where the product was purchased. They can
take this product for environmental safe recycling.
This product has been manufactured by Thor Group, 13831 Oaks Ave, Chino, California 91710.
Thor Group disclaims all express warranties except for the following:
This warranty applies to products purchased and located in the United States. Products purchased or
located outside this area are excluded.
The warranty does not apply to damage resulting from abuse, accident, natural disaster, loss of electrical
power to the product for any reason, alteration, outdoor use, improper installation, and improper
operation, repair or service of the product by anyone other than an authorized Thor Group, service
agency or representative.
Warranties and Duration
Full warranty for Parts and Labor: 2 years for both parts and labor.
Implied warranties terminate upon expiration of the limited warranty. Some states do not allow
limitations on how long implied warranty lasts, so the above limitation may not apply to your implied
Thor Group will pay for:
All repair labor and cost of replacement parts found to be defective due to material and workmanship.
Service must be provided by a Thor Group Authorized Service Agency during normal working hours.
For a Service Agency nearest you, please call 877-288-8099.
Thor Group will not pay for:
This limited warranty does not cover:
1. Service to instruct you on how to use your fridge to correct house wiring, replace or repair house
fuses, service to correct the installation of your fridge.
2. Repairs when your fridge is used for other than normal, single-family household use or when it is used
in a manner that is contrary to published user or operator instructions and/or installation instructions.
3. Cosmetic damage, including chips, dents, scratches or other damage to the finish of your fridge,
unless such damage results from defects in materials or workmanship and is reported to Thor Group
within 30 days from the date of purchase.
4. Costs associated with the removal from your home of your fridge for repairs. This fridge is designed to
be repaired in the home and only in-home service is covered by this warranty.
5. Damage resulting from misuse, alteration, accident, abuse, fire, flood, acts of God, improper
installation, installation not in accordance with electrical, or use of consumables or cleaning products
not approved by Thor Group.
6. Service to repair or replace consumable parts. Consumable parts are not included in the warranty
7. The removal and reinstallation of your fridge if it is installed in an inaccessible location or is not
installed in accordance with published installation instructions.
8. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
9. Expenses for travel and transportation for product service if your fridge is located in a remote area
where service by an authorized Thor Group servicer is not available.
1). Serial number that have been removed, altered or cannot be readily determined.
2). Product that has been transferred from its original owner to another party or outside the USA or Canada.
3). Rust on the interior or exterior of the unit.
4.) Products purchased " as-is " are not covered by this warranty.
5). Products used in a commercial setting.
6). Service calls which do not involve malfunction or defects in materials or workmanship, or in accordance
with the provided instructions.
7). To correct the installation of your appliance or to instruct how to use the appliance.
8). Expenses for making the appliance accessible for service, such as removal of trim, cupboards,
shelves, etc., which are not part of the appliance when it is shipped from the factory.
9). Service calls to repair or replace appliance light bulbs, air filters, other consumables, or knobs,
handles, or other cosmetic parts.
10). Surcharges including, but not limited to, any after-hour, weekend, or holiday service calls, tolls,
ferry trip charges, or mileage expense for service calls to remote areas, including Hawaii, Alaska and Canada
11). Damages to the finish of appliance or home incurred during installation, including but not limited
to floors, cabinets, walls, etc.
12). Damages caused by: services performed by unauthorized service companies ; use of parts other than
genuine Thor parts or parts obtained from persons other than authorized service companies ;
or external causes such as abuse, misuse, inadequate power supply, accidents, fires, or acts of God.
The warranty applies to appliances purchased and used for personal, family or household purposes only.
It does not cover appliances used for commercial applications.
Should the appliance be sold by the original purchaser during the warranty period, warranty shall extend
to the new owner until the expiration date of the original purchaser warranty period.
Warranty and Product Registration
Thor Group is not responsible for incidental or consequential damages. Under no circumstances will Thor
Kitchen’s liability exceed the cost that you paid for the product. Some states do not allow the exclusion
or limitation of incidental or consequential damages, so the above limitations or exclusion may not apply
to you.
This warranty gives you specific legal rights, and you may also have other rights that vary from state to
state. Whenever you call our customer service at 877-288-8099 (THORKITCHEN FRIDGE) for technical
information and parts sales in the United States or to request service for your appliance, please have
your complete model number and serial number ready. The model and serial number can be found on
the product data plate. Please enter the information requested in the spaces provided.
Model No.___________________
Serial No._____________________
Date of Purchase_____________
Note: You must provide proof of purchase and installation date for in-warranty service.
Online Warranty Registration
You can register to activate your product warranty online to receive full benefit of Thor Group warranty
service at at
Please rest assured that under no conditions will Thor Kitchen sell your name or any of the information
your provide to us. We are very grateful that you have chosen THOR Kitchen products for your home.
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