Schluter Systems DITRA-XL/175, DITRA30M, DITRA150 User guide

Schluter Systems DITRA-XL/175, DITRA30M, DITRA150 User guide
UNCOUPLING MEMBRANES
I NN OV ATIVE SOLUTION S F O R C E RA M IC A N D STO NE T I L E
UNCOUPLING, WATERPROOFING, VAPOR MANAGEMENT, AND SUPPORT/LOAD DISTRIBUTION
Ceramic and stone tiles are durable, easy
to maintain, and hygienic, representing
the ideal surface coverings. However,
today’s lightweight construction methods
can make the installation of hard surface
coverings particularly challenging. In order
to protect the integrity of the tile assembly,
an underlayment that performs multiple
functions is required.
Application and Function
6.1 Schluter®-DITRA and Schluter®-DITRAXL are polyethylene membranes with a grid
structure of square cavities, each cut back in a
dovetail configuration, and an anchoring fleece
laminated to the underside. The anchoring
fleece is embedded in thin-set mortar to provide
a mechanical bond to the substrate. Tile is
installed over DITRA or DITRA-XL using the
thin-bed method in such a way that the mortar
becomes mechanically anchored in the square,
cutback cavities of the matting.
Designed specifically for ceramic tile and
dimension stone installations, DITRA and DITRAXL serve as an uncoupling layer, waterproofing
membrane, and vapor management layer that
accommodates moisture from beneath the tile
covering. Further, DITRA and DITRA-XL perform
all these functions while still providing adequate
support/load distribution for the tile covering.
The combination of these four essential
functions allows for the successful installation
of tile over a wide range of substrates, including
plywood/ OSB, concrete, gypsum, heated
floors, etc.
DITRA is 1/8" (3 mm) thick, which minimizes
tile assembly thickness and reduces transitions
to lower surface coverings (e.g., carpet,
engineered wood, and vinyl). DITRA allows
for ceramic tile application over single-layer
plywood or OSB subfloors on joists spaced
up to 19.2" (488 mm) o.c. DITRA-XL is 5/16"
(7 mm) thick, which permits even transitions
H = 1/8" - 3 mm
H = 5/16" - 7 mm
6.1 Schluter®-DITRA
6.1 Schluter®-DITRA-XL
between tile and 3/4"-thick hardwood flooring.
DITRA-XL allows for ceramic tile application
over single-layer plywood or OSB subfloors on
joists spaced up to 24" (610 mm) o.c.
within the tile assembly. DITRA and DITRAXL provide uncoupling through its open rib
structure, which allows for in-plane movement
that effectively neutralizes the differential
movement stresses between the substrate
and the tile, thus eliminating the major cause of
cracking and delaminating of the tiled surface.
Uncoupling
Tile has been successfully installed for
thousands of years by incorporating an
uncoupling layer, or forgiving shear interface,
Waterproofing
UNCOUPLING MEMBRANES
DITRA and DITRA-XL provide reliable
waterproofing in interior applications. Its
polyethylene composition protects the substrate
from moisture penetration, which is particularly
important in today’s building environment where
most substrates are moisture-sensitive.
Vapor management
The distinguishing feature of DITRA and DITRAXL is the existence of free space created by the
configured channels on the underside of the
matting. The free space provides a route for
excess moisture and vapor to escape from the
substrate that could otherwise cause damage
to the tile layer above. Thus, DITRA and DITRAXL effectively manages moisture beneath the
tile covering.
Support/load distribution
When placed on a solid foundation,
columns or pillars can support tremendous loads.
The same physical principle applies to DITRA
and DITRA-XL installations. Column-like mortar
structures are formed in the cutback cavities
of the matting. Loads are transferred from the
tile covering through these column-like mortar
structures to the substrate. Since the matting is
virtually incompressible within the tile
assembly, the advantages of uncoupling
are achieved without sacrificing point load
distribution capabilities. The ability of DITRA and
DITRA-XL installations to support and distribute
heavy loads while preserving the integrity of
the tiled surface has been verified through
extensive laboratory and field testing, including
applications exposed to vehicular traffic.
Material Properties and
Areas of Application
DITRA and DITRA-XL are manufactured using
high-density polyethylene (HDPE), which does
not rot and is inert, non-toxic, and physiologically
safe. The material is highly resistant to solutions
containing salts, acids, and alkalis, as well
as many organic solvents, alcohols, and oils.
Resistance to specific stresses can be provided
if concentration, temperature, and exposure
time are known. DITRA and DITRA-XL are
waterproof and minimize the transmission of
vapor (water vapor permeance of DITRA is
0.006 perms per ASTM E96).
DITRA and DITRA-XL meet the American National
Standard for Load Bearing, Bonded, Waterproof
Membranes for Thin-Set Ceramic Tile and
Dimension Stone Installations (ANSI A118.10),
are listed by cUPC®, and are evaluated by ICC2
ES (see Report Nos. ESR-2467 and PMG-1204).
For copies of the above listing or report,
at
please
contact
Schluter®-Systems
800-472-4588 (USA) or 800-667-8746 (Canada)
or by e-mail at [email protected] Links to the
listing and report can also be accessed at www.
schluter.com.
DITRA and DITRA-XL were evaluated
according to the "Standard Method for the
Testing and Evaluation of Volatile Organic
Chemical Emissions from Indoor Sources
Using Environmental Chambers, Version 1.1"
for California Specification 01350 and found to
comply with the VOC requirements. California
Specification 01350 is referenced by various
green building standards and rating systems.
Note: Due to air space within the assembly,
tile coverings installed over DITRA or DITRAXL may have a hollow sound when they are
walked upon with hard shoes or tapped with a
hard object.
Suitable Substrates
For complete installation guidelines and
warranty criteria, please contact Schluter®Systems at 800-472-4588 (USA) or
800-667-8746 (Canada) or by e-mail at
[email protected] to receive a copy
Installation
of
the
Schluter ®-DITRA
Handbook and a step-by-step installation
video. To download a PDF version of the
Handbook or to view the installation video
online, please visit www.schluter.com. All
substrates must be clean, even, and load
bearing. Bond-inhibiting surfaces must be
removed prior to the application of DITRA and
DITRA-XL.
Note: Type, thickness, and format of the tile or
stone surface covering must be suitable for the
intended application. Minimum tile format is 2"
x 2" (5 x 5 cm).
Wood
All wood materials, including OSB, plywood,
and framing members, are subject to
expansion, contraction, bending, and deflection
as a result of changes in moisture content
and loading.
Further, these deformations
fluctuate over the life of the building structure.
DITRA and DITRA-XL’s uncoupling function
protects the ceramic or stone tile covering
from the aforementioned deformations by
neutralizing the differential movement stresses
between the wood structure and the tile, thus
eliminating the major cause of cracking and
delaminating of the tiled surface. Therefore,
DITRA and DITRA-XL can replace a second
layer of plywood in most applications. Since
the uncoupling function of the matting is based
on its geometric configuration, the increased
thickness of DITRA-XL results in increased
uncoupling capacity. Thus, DITRA-XL is
optimized for tile installation over bending and
deflecting substrates such as plywood and
OSB, including applications over single-layer
plywood/OSB subfloors on joists spaced at 24"
(610 mm) o.c.
Wood continually absorbs and releases
moisture. The free space beneath DITRA and
DITRA-XL allows the wood to breathe and
provides a route for any residual moisture in the
wood substrate to escape.
Since DITRA and DITRA-XL is virtually
incompressible within the tile assembly, the
advantages of uncoupling are achieved without
sacrificing point load distribution capabilities.
Industry standard guidelines referencing
uncoupling
membranes
over
wood
substrates include methods F147 and F148 in
the TCNA Handbook for Ceramic, Glass and
Stone Tile Installation and method 313F (Detail
D) in the Terrazzo, Tile and Marble Association
of Canada (TTMAC) Specification Guide 09 30
00 Tile Installation Manual.
Note: DITRA and DITRA-XL may be installed over
existing vinyl floors (no cushioned or perimeter
bonded vinyl). However, various steps must be
taken to ensure a successful installation. Please
refer to the Schluter®-DITRA Installation Handbook
for details.
Concrete
There are various challenges associated with the
installation of hard surface coverings on concrete
substrates. To begin, the coefficient of thermal
expansion of concrete is close to twice that of
ceramic tile. Additionally, tile contractors are
often expected to install tile over young concrete
(concrete cured less than 28 days). However,
rigid surface coverings installed over young
concrete are susceptible to damage as a result
of shrinkage during curing. Pre-stressed/posttensioned concrete slabs are also commonplace
in today’s construction environment. Although
pre-stressing is used to help control deflections
in concrete structures, these slabs are still
subject to deformations caused by changes
in moisture, temperature, and loading. Many
concrete slabs on or below grade are subject to
moisture migration, which can be problematic.
Furthermore, these structures experience the
same deformations as stated above.
DITRA and DITRA-XL’s uncoupling function
protects the ceramic or stone tile covering by
neutralizing the differential movement stresses
between the concrete substrate and the tile,
thus eliminating the major cause of cracking
and delaminating of the tiled surface.
UNCOUPLING MEMBRANES
DITRA and DITRA-XL’s waterproofing ability not
only protects the substrate from moisture and
harmful substances, it also slows the drying of
fresh concrete, thus reducing the chances of
cracking and curling.
The free space beneath the DITRA and DITRAXL matting provides a route for any residual
moisture in the concrete slab to escape. This
allows the installation of DITRA and DITRAXL and the tile covering as soon as the slab
can be walked upon. Vapor management is
also essential for slabs subject to moisture
migration.
Since DITRA and DITRA-XL is virtually
incompressible within the tile assembly,
the advantages of uncoupling are achieved
without sacrificing point load distribution
capabilities.
This allows DITRA and
DITRA-XL to be installed in commercial and
industrial applications exposed to heavy
vehicular traffic, provided the type, format, and
thickness of the tile are appropriate for the
application.
Industry standard guidelines referencing
uncoupling membranes over concrete
substrates include method F128 in the TCNA
Handbook for Ceramic, Glass and Stone Tile
Installation and method 311F (Details A, C and
D) in the Terrazzo, Tile and Marble Association
of Canada (TTMAC) Specification Guide 09 30
00 Tile Installation Manual.
Gypsum
Bonding ceramic or stone tiles directly to
gypsum concrete substrates is generally
considered questionable or not recommended.
The challenges associated with gypsum-based
underlayments include the requirement of an
extended drying period before installing tile and
continued sensitivity to the reintroduction of
moisture throughout the life of the installation.
In addition, since the coefficient of thermal
expansion of gypsum concrete is substantially
greater than that of ceramic tile, shear stresses
caused by temperature fluctuations can result
in delamination or cracking of the tile covering.
This is particularly important when gypsum
concrete is used as a thermal mass for radiant
heated floors. With the increasing popularity
of radiant heated floors, which typically utilize
gypsum concrete, tile installers need a reliable
installation system to address these issues.
DITRA and DITRA-XL’s uncoupling function
protects the ceramic or stone tile covering by
neutralizing the differential movement stresses
between the gypsum concrete substrate and
the tile, thus eliminating the major cause of
cracking and delaminating of the tiled surface.
DITRA and DITRA-XL’s waterproofing function
prevents the reintroduction of moisture to
3
gypsum concrete underlayments, which, if
not prevented, could significantly compromise
performance of the underlayment and lead
to damage of the tiled surface. The residual
moisture in gypsum concrete is allowed
to escape through the air channels on the
underside of the matting. This is particularly
important since gypsum concrete must dry in
order to gain strength.
Since DITRA and DITRA-XL is virtually
incompressible within the tile assembly, the
advantages of uncoupling are achieved without
sacrificing point load distribution capabilities.
Industry standard guidelines referencing
uncoupling membranes over gypsum substrates
include methods F180 and F200 in the TCNA
Handbook for Ceramic, Glass and Stone Tile
Installation and method 314F (Details B and F)
in the Terrazzo, Tile and Marble Association of
Canada (TTMAC) Specification Guide 09 30 00
Tile Installation Manual.
Heated Floors
Radiant heating is one of the fastest growing
market segments in the construction industry.
Unlike other surface coverings, the low thermal
resistivity of ceramic and stone tiles allows them
to be used in radiant heat applications without
sacrificing the energy efficiency of the system.
However, there are inherent challenges in
combining rigid surface coverings with radiant
panel heating systems. A viable installation
system must address the magnified fluctuations
in temperature that contribute to increased
shear stresses between the heated assembly
and the tile covering. The system must also
limit thermal striping by promoting even heat
distribution and protect the assembly from
moisture, which is particularly important when
gypsum concrete is used as the thermal mass.
Differential movement stresses are magnified
in radiant-heated floor applications because of
significant temperature gradients.
DITRA and DITRA-XL’s uncoupling function
protects the ceramic or stone tile covering by
neutralizing the differential movement stresses
between the heated assembly and the tile, thus
eliminating the major cause of cracking and
delaminating of the tiled surface.
DITRA and DITRA-XL’s waterproofing function
provides simple, effective, and permanent
protection for moisture-sensitive substrates,
such as gypsum concrete and wood, used in
heated floor applications.
The open rib structure of the DITRA and
DITRA-XL matting allows the residual moisture
in the substrate to escape. This is particularly
important for gypsum concrete since it must dry
in order to gain strength. In addition, the free
space beneath the matting limits thermal striping
by promoting even heat distribution throughout
the assembly.
Industry standard guidelines referencing
uncoupling membranes over heated floors
include methods RH111, RH112, RH122 and
RH123 in the TCNA Handbook for Ceramic,
Glass and Stone Tile Installation and method
314F (Details A, B, C, D, E and F) in the Terrazzo,
Tile and Marble Association of Canada (TTMAC)
Specification Guide 09 30 00 Tile Installation
Manual.
Installation
For complete installation guidelines and
warranty criteria, please contact Schluter®Systems at 800-472-4588 (USA) or 800-6678746 (Canada) or by e-mail at [email protected]
com to receive a copy of the Schluter®-DITRA
Installation Handbook and a step-by-step
installation video. To download a PDF version
of the Handbook or to view the installation video
online, please visit www.schluter.com.
Thin-set Facts
Schluter®-Systems offers thin-set mortars
designed for use with Schluter® membranes
and boards. All Schluter®-Systems’ thinset mortars, including the ALL-SET® and
FAST-SET® modified varieties, can be
used to set tile over Schluter®-DITRA,
DITRA-HEAT, KERDI, KERDI-BOARD, etc.
non absorptive substrates. If Schluter® thin-set
mortars are not used, we require unmodified
thin-set mortar when setting ceramic or
porcelain tile over DITRA.
Question: Can ceramic tile, including porcelain
tile, be set on DITRA with unmodified thin-set
mortar?
Answer: YES. In fact, we recommend it.
Here’s
why:
Portland
cement-based
unmodified thin-set mortars are dependent on
the presence of moisture for hydration in order
to gain strength. Since DITRA is impervious, it
does not deprive the mortar of its moisture. This
allows the cement to properly hydrate, resulting
in a strong, dense bond coat. In fact, after the
mortar has reached final set (usually within 24
hours), unmodified thin-set mortars achieve
higher strengths when cured in continually
moist conditions.
Question: Can ceramic tile, including porcelain
UNCOUPLING MEMBRANES
tile, be set on DITRA with latex-modified thin-set
mortar?
Answer: In general, we DON’T recommend it.
Here’s why: Latex-modified mortars must dry
for the polymers to coalesce and form a hard
film in order to gain strength. When sandwiched
between two impervious materials such as
DITRA and ceramic tile, including porcelain
tile, drying takes place very slowly through
the open joints in the tile covering. [According
to the TCNA Handbook for Ceramic, Glass,
and Stone Tile Installation, this drying period
can fluctuate from 14 days to over 60 days,
depending on the geographic location, the
climatic conditions, and whether the installation
is interior or exterior]. Therefore, extended cure
times could be required before grouting if using
modified thin-set mortars between DITRA and
ceramic tile, including porcelain tile. If extended
cure times were not observed, the results could
be unpredictable.
Question: Can Schluter®-ALL-SET and
Schluter®-FAST-SET modified thin-set mortars
be used to set tile over Schluter boards and
membranes?
Answer: Yes. All Schluter® thin-set mortars,
including the ALL-SET and FAST-SET modified
varieties can be used to set tile over DITRA,
DITRA-HEAT, KERDI, KERDI-BOARD, etc. non
absorptive substrates.
Question: How is this possible?
Answer: The key is predictability. Schluter
Systems’ modified thin-set mortars have been
specifically formulated to set and gain strength
in a timeframe that fits typical installation
practice, even when sandwiched between
Schluter® membranes or boards and porcelain
tile. The proportions of cement, water-retention
agents, polymers, and other components in
the mixtures were balanced to ensure that
extended dry times are not required. This was
validated through both laboratory and practical
testing. Now, the installer can select from either
unmodified or modified thin-set mortar to install
tiles within our systems according to his or her
preference.
Question: Why did Schluter Systems change
its position on thin-set mortar?
Answer: We haven’t changed our position
on thin-set mortar use within our systems.
Developing our own setting materials has given
us the ability to guarantee consistently positive
results. And since we control the formulas, we
can be sure no changes will be made that have
a negative impact on setting times and strength
gain in these environments.
Question: Does this mean I can use other
4
manufacturers’ modified thin-set mortars to
install tile over Schluter boards and membranes?
Answer: No. Our position on thin-set mortar use
within our systems in general has not changed.
We have no control over the formulation of
other manufacturers’ products and therefore
cannot guarantee consistently positive results
with their modified thin-set mortars.
Question: Can I still use other manufacturers’
unmodified thin-set mortars to install tile over
Schluter boards and membranes?
Answer: Yes. We still warrant the use of
unmodified thin-set mortar meeting ANSI
A118.1 to install tile within our systems because
we have confidence in the performance of this
product category. This is based on the science
of cement hydration and years of positive
testing and field experience.
Please note, if Schluter® thin-set mortars are
used with Schluter membranes an extended
system warranty is available.
Schluter®-KERDI-DRAIN or Schluter®-KERDILINE may be used to provide drainage in
DITRA or DITRA-XL applications. DITRA or
DITRA-XL are sealed to the fleece-laminated
KERDI-DRAIN bonding flange with a section of
KERDI membrane using Schluter SET®, Schluter
ALL-SET®, Schluter FAST-SET®, or unmodified
thin-set mortar. KERDI-FIX is used to seal the
section of KERDI to the stainless steel KERDIDRAIN bonding flange.
The KERDI waterproofing collar on KERDI-LINE
is sealed to DITRA or DITRA-XL using Schluter
SET®, Schluter ALL-SET®, Schluter FAST-SET®,
or unmodified thin-set mortar.
Industry standard guidelines referencing floor
drains with integrated bonding flanges include
method B422 in the TCNA Handbook for
Ceramic, Glass and Stone Tile Installation, and
method 326DR in the Terrazzo, Tile and Marble
Association of Canada (TTMAC) Specification
Guide 09 30 00 Tile Installation Manual.
Notes:
Additional Notes:
Remember, the type of mortar used to apply
DITRA or DITRA-XL depends on the type
of substrate. The mortar must bond to the
substrate and mechanically anchor the fleece
on the underside of the matting. For example,
bonding DITRA and DITRA-XL to wood requires
latex-modified thin-set mortar. Additionally,
all mortars (modified and unmodified) have an
acceptable temperature range that must be
observed during application and curing.
Movement Joints
DITRA and DITRA-XL do not eliminate the
need for movement joints, including perimeter
joints, within the tiled surface. Please refer to
the Schluter®-DITRA Installation Handbook for
movement joint placement guidelines.
Wood Underlayment
In some applications, adding a layer of plywood
or OSB before installing DITRA or DITRAXL and the ceramic or stone tile covering is
required to reduce deflection and curvature
of the sheathing between the joists. Please
refer to the Schluter®-DITRA Installation
Handbook for plywood/OSB underlayment
installation guidelines.
Connection to Floor Drains
1) When KERDI-DRAIN or KERDI-LINE are
used in shower applications, walls must
be waterproofed up to the height of the
showerhead. Please refer to the Schluter®Shower System Installation Handbook for
complete details.
2) Various configurations of KERDI-DRAIN and
KERDI-LINE are listed by ICC-ES (Report
No. PMG-1204), UPC® (IGC 195), CSA
(B79), and NSF (as a special engineered
product meeting applicable requirements of
ASME A112.6.3).
3) DITRA, DITRA-XL and KERDI meet the
American National Standard for Load
Bearing, Bonded, Waterproof Membranes
for Thin-Set Ceramic Tile and Dimension
Stone Installations (ANSI A118.10), are
listed by cUPC®, and are evaluated by
ICC-ES (see Report Nos. ESR-2467 and
PMG-1204).
For copies of the above listings or report,
please
contact
Schluter ®-Systems
at
800-472-4588 (USA) or 800-667-8746
(Canada) or by e-mail at [email protected]
Links to the listings and report can also be
accessed at www.schluter.com.
UNCOUPLING MEMBRANES
Product Item Numbers
6.1 Schluter®-DITRA
Item No.
DITRA 5M
DITRA 150
DITRA 30M
Uncoupling and waterproofing membrane
Width
Length
Area
Thickness
3' 3" - 1 m
3' 3" - 1 m
3' 3" - 1 m
16' 5" - 5 m
45' 9" - 14 m
98' 5" - 30 m
54 ft2 - 5 m2
150 ft2 - 14 m2
323 ft2 - 30 m2
1/8" - 3 mm
1/8" - 3 mm
1/8" - 3 mm
Width
Length
Area
Thickness
3' 3" - 1 m
53' 3" - 16.25 m
175 ft2 - 16.25 m2
5/16" - 7 mm
6.1 Schluter®-DITRA-XL
Item No.
DITRA-XL/175
Uncoupling and waterproofing membrane
8.1 Schluter®-KERDI-BAND
Item No.
KEBA 100/125/5M
KEBA 100/125/10M
KEBA 100/125
KEBA 100/125/300
KEBA 100/185/5M
KEBA 100/185
KEBA 100/250/5M
KEBA 100/250
Waterproofing strip
Width
5"
– 12.5 cm
5"
– 12.5 cm
5"
– 12.5 cm
5"
– 12.5 cm
7-1/4" – 18.5 cm
7-1/4" – 18.5 cm
10"
– 25 cm
10"
– 25 cm
8.1 Schluter®-KERDI-FLEX
FLEX
FLEX
FLEX
FLEX
Item No.
125/5M
250/5M
125/30
250/30
Length
Thickness
16' 5" – 5 m
33' – 10 m
98' 5" – 30 m
984' 3" – 300 m
16' 5" – 5 m
98' 5" – 30 m
16' 5" – 5 m
98' 5" – 30 m
4 mil
4 mil
4 mil
4 mil
4 mil
4 mil
4 mil
4 mil
Waterproofing strip for use above movement joints
Width
Length
Thickness
5" – 12.5 cm
10" – 25 cm
5" – 12.5 cm
10" – 25 cm
16' 5" - 5 m
16' 5" - 5 m
98' 5" - 30 m
98' 5" - 30 m
12 mil
12 mil
12 mil
12 mil
8.1 Schluter®-KERDI-KERECK-F
Item No.
KERECK / FI 2
KERECK / FI 10
KERECK / FA 2
KERECK / FA 10
Preformed corner
Thickness
Packaging
4 mil
4 mil
4 mil
4 mil
2 Inside corners
10 Inside corners
2 Outside corners
10 Outside corners
8.1 Schluter®-KERDI-KM
Item No.
KM 5117/22
Hole diameter, ø = 7/8" - 22 mm
5
Pipe seal
Dimensions
7" x 7" – 17 x 17 cm
Thickness
4 mil
Packaging
5 units
UNCOUPLING MEMBRANES
8.3 Schluter®-KERDI-FIX
Item No.
KERDIFIX / color*
KERDIFIX 100 G
Adhesive/sealant
Description
*Color Codes
BW
Cartridge - 9.81 oz — 290 ml
Tube - 3.38 oz — 100 ml
Bright
white
G
Grey
To complete the item number, add the
color code (e.g., KERDIFIX / BW).
Schluter®-DITRA-TROWEL
Item No.
TRL-DIT6
TRL-DIT
Trowel
Notch Size
Packaging
11/64" x 11/64" — 4.5 x 4.5 mm
11/64" x 11/64" — 4.5 x 4.5 mm
6 units
1 unit
Notch Size
Packaging
1/8" x 1/8" — 3 x 3 mm
1/8" x 1/8" — 3 x 3 mm
6 units
1 unit
Schluter®-KERDI-TROWEL
Item No.
TRL-KER6
TRL-KER
Trowel
Schluter®-DITRA-HEAT/-DITRA-XL-TROWEL
Item No.
TRL-DHXL6
TRL-DHXL
Trowel
Notch Size
Packaging
1/4" x 1/4" — 6 x 6 mm
1/4" x 1/4" — 6 x 6 mm
6 units
1 unit
Schluter®-DITRA-ROLLER
Item No.
DIRO
6
Width
14-1/4" — 37 cm
UNCOUPLING MEMBRANES
Schluter®-DITRA and Schluter®-DITRA-XL Uncoupling Membrane 10-Year Limited Warranty
LIMITED WARRANTY COVERAGE: Subject to the conditions and limitations as stated in this Schluter®-DITRA and Schluter®-DITRA-XL Uncoupling Membrane 10-Year
Limited Warranty (the “Limited Warranty”), Schluter Systems warrants that its Schluter®-DITRA and Schluter®-DITRA-XL uncoupling membranes (the “Products”) will be free
from manufacturing defects and will perform as described in the Schluter®-DITRA Installation Handbook and Schluter®-Uncoupling Membranes Technical Data Sheet (collectively,
the “Written Materials”1) for a period of ten (10) years from the date of purchase when installed and used in accordance with the terms and conditions of the Written Materials
and industry standard guidelines that are not in conflict with the Written Materials in effect at the time of installation.
For the purposes of this Limited Warranty, “Owner” is defined as the original end user of the property in which the Products are installed; and “Floor Covering Assembly” is
defined to include the Products, non-reusable flooring surfaces, and applicable setting and grouting materials.
This Limited Warranty is only applicable to installations in the United States of America and Canada. Schluter Systems is not responsible or liable under any circumstances for
determining the suitability of the Products for the Owner’s intended purpose. It is the responsibility of the Owner to consult with an experienced and professional installer to ensure
the suitability of the Products, subfloor/substrate and all building materials in the installation and that the Written Materials are followed properly.
RESOLUTION: If the Products are installed and used in accordance with the terms and conditions as described hereinabove and such Products are proven defective within the
applicable warranty term, the Owner’s exclusive remedy and the sole obligation of Schluter Systems, at its election, shall be to (a) reinstall or replace the failed portion of the Floor
Covering Assembly or (b) pay an amount not to exceed the original square foot cost of the installation of the Floor Covering Assembly verified to be defective. Due to conditions
beyond the control of Schluter Systems (e.g., color and shade availability, discontinuation, normal wear and tear), Schluter Systems cannot guarantee or warrant an exact match
to the specific tile, stone, or other flooring materials used in the original installation. In such event, substantially similar materials may be substituted.
EXCLUSIONS FROM COVERAGE: This Limited Warranty excludes and in no event shall Schluter Systems have any liability for any indirect, special, incidental, punitive, exemplary, or consequential damages, including lost profits, arising out of or otherwise connected to the failure of the Products, regardless of any strict liability or active or passive
negligence of Schluter Systems, and regardless of legal theory, whether in contract, tort, extra-contractual or other. This Limited Warranty further excludes any loss or damage
arising out of or otherwise connected to: acts of war, terrorism, fire, explosion, natural disaster, acts of God, any failure to comply with the Written Materials, inadequate subfloor/
substrate, improper preparation or other failure of subfloor/substrate, faulty or negligent penetration of the Products or subfloor/substrate, intentional acts of destruction, structural
failure, misuse of or failure to maintain the Products, normal wear and tear, scratches, dents, corrosion or discoloration (whether caused by excessive heat, chemical cleaning
products, abrasive agents or otherwise), efflorescence and shading which are a natural occurrence with cementitious materials and are not considered a defective condition for
the purposes of this Limited Warranty, variations of texture, color or shade from those on product samples, packaging materials or other marketing materials, or other causes
unrelated to the Products (e.g. excess point loading, overvoltage). This Limited Warranty excludes exterior applications, unless specifically approved in writing on a case by case
basis by the Schluter Systems Technical Services Director.
This Limited Warranty is conditioned and will be considered null and void and Schluter Systems will have the right to refuse any claims if: (a) the Products have been improperly
stored or installed, or (b) the Products are subject to abusive or abnormal use, lack of maintenance, or used in a manner other than that for which the Products were designed
or in any way contrary to the Written Materials
DISCLAIMER: There are no warranties beyond this expressed warranty as stated herein. To the extent permitted by law, all other warranties, representations or conditions, expressed
or implied, are hereby disclaimed and excluded, including but not limited to the implied warranties of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE (as
limited to such purposes as described in the Written Materials) or arising from a course of dealing, usage of trade or otherwise by law. ANY IMPLIED WARRANTIES ARISING
BY OPERATION OF LAW ARE LIMITED IN DURATION TO THE TERM OF THIS LIMITED WARRANTY. NO REPRESENTATION, PROMISE, AFFIRMATION OR STATEMENT BY
ANY EMPLOYEE OR AGENT OF SCHLUTER SYSTEMS WILL BE ENFORCEABLE AGAINST SCHLUTER SYSTEMS UNLESS IT IS SPECIFICALLY INCLUDED IN THIS LIMITED
WARRANTY OR AUTHORIZED IN WRITING BY THE SCHLUTER SYSTEMS TECHNICAL SERVICES DIRECTOR. This Limited Warranty is given in lieu of any other warranty, whether
expressed or implied. The remedies contained herein are the only remedies available for breach of this Limited Warranty. Schluter Systems excludes and in no event shall have any
liability for any indirect, special, incidental, punitive, exemplary, or consequential damages, including lost profits, arising out of or otherwise connected to failure of the Products or
Floor Covering Assembly. This Limited Warranty extends only to the Owner and is not transferable or assignable unless authorized by written agreement and signed by the Schluter
Systems Technical Services Director or otherwise prohibited by specific state or provincial law. This Limited Warranty gives you specific legal rights; some states and provinces do not
allow disclaimers or other restrictions of implied warranties; some of the above disclaimers may not apply to you. No changes or modifications of any terms or conditions of
this Limited Warranty are permitted unless duly authorized in writing by the Schluter Systems Technical Services Director. This Limited Warranty shall supersede and
replace any and all prior oral or written warranties, agreements, or other representations made by or on behalf of Schluter Systems relative to the Products or the application of the
Products and shall apply to any installation occurring on or after January 1, 2018. If the Schluter®-DITRA or Schluter®-DITRA-XL uncoupling membrane are used in conjunction with
other Schluter products, a different Schluter warranty may apply. For the most current information and materials regarding Schluter Systems warranties and programs, please visit
https://www.schluter.com/schluter-us/en_US/downloadfiles.
MAKING A CLAIM: To make a claim under this Limited Warranty, the Owner must provide Schluter Systems2 with written notice within thirty (30) days of any alleged defect in
the Products covered by this Limited Warranty, together with date and proof of purchase of such Products and/or all of its components and name and address of all installers and
all invoices related to the original installation, failing which this Limited Warranty shall have no legal effect3. Schluter Systems reserves the right at its election and as a condition of
this Limited Warranty to inspect the alleged failed and/or defective Products.
All U.S. Claims shall be sent to: All Canadian Claims shall be sent to:
Schluter Systems L.P.
Attn: Warranty Claims Dept.
194 Pleasant Ridge Road
Plattsburgh, NY 12901-5841 Schluter Systems (Canada), Inc.
Attn: Warranty Claims Dept.
21100 chemin Ste-Marie
Ste-Anne-de-Bellevue, QC H9X 3Y8
If there are any conflicting terms between any Written Materials, the most recently updated document shall be deemed to control.
This Limited Warranty is limited to sales of the Products made in and intended for use in the United States and Canada. For the purposes of this Limited Warranty, Schluter
Systems L.P. shall offer warranty coverage to Owners located in the United States, and Schluter Systems (Canada) Inc. shall offer warranty coverage to Owners located in Canada.
3
In the event that Owner fails to provide such required invoices relating to the original installation, Schluter Systems shall pay Owner an amount equal to the average, reasonable costs
of a comparable installation. If the parties fail to agree on such amount, such dispute shall promptly, and in the first instance, be submitted: (a) if a U.S. claim, to arbitration in Clinton
County, New York, in accordance with the rules of the American Arbitration Association, or (b) if a Canadian claim, in the Province of Quebec, Canada, in accordance with the ADRIC
Arbitration Rules. Any outcome of such arbitration proceeding shall be final and binding upon the parties hereto.
1
2
7
This technical data sheet is subject to change without notice. Please visit www.schluter.com for the latest version.
04/2019
© 2019 Schluter Systems L.P.
www.schluter.com
553104
Schluter Systems L.P. • 194 Pleasant Ridge Road, Plattsburgh, NY 12901-5841 • Tel.: 800-472-4588 • Fax: 800-477-9783
Schluter Systems (Canada) Inc. • 21100 chemin Ste-Marie, Ste-Anne-de-Bellevue, QC H9X 3Y8 • Tel.: 800-667-8746 • Fax: 877-667-2410
Was this manual useful for you? yes no
Thank you for your participation!

* Your assessment is very important for improving the work of artificial intelligence, which forms the content of this project

Related manuals

Download PDF

advertisement