A.O. Smith G6-UPVT4042NV User guide

A.O. Smith G6-UPVT4042NV User guide
Power Vented
Ultra Low Nox
Gas Water Heater
Flammable Vapor Ignition Resistant Compliant
Installation
Instructions and
Use & Care Guide
WARNING: If the information in these
instructions is not followed exactly, a fire
or explosion may result causing property
damage, personal injury or death.
Do not store or use gasoline or other
flammable vapors and liquids in the
vicinity of this or any other appliance.
WHAT TO DO IF YOU SMELL GAS
•
Do not try to light any appliance.
•
Do not touch any electrical switch;
do not use any phone in your
building.
•
Immediately call your gas supplier
from a neighbor’s phone. Follow
the gas supplier’s instructions.
•
If you cannot reach your gas
supplier, call the fire department.
DO NOT RETURN THIS UNIT TO THE STORE
To obtain technical, warranty, or service assistance during or
after the installation of this water heater, visit our website at:
http:// www.AOSmithAtLowes.com or call toll free
1-877-817-6750
When calling for assistance, please have the
following information ready:
1.
2.
3.
4.
5.
Model number
Product number
Serial number
Date of installation
Place of purchase
Installation and service must be performed
by a qualified installer, service agency or
the gas supplier.
INSTALLER:
• AFFIX THESE INSTRUCTIONS TO OR ADJACENT
TO THE WATER HEATER.
OWNER:
• RETAIN THESE INSTRUCTIONS AND WARRANTY
FOR FUTURE REFERENCE. RETAIN THE ORIGINAL
RECEIPT AS PROOF OF PURCHASE.
LOW LEAD
CONTENT
2000536056 (VER 00) 100277331 (REV A)
October 2016
1
WATER HEATER SAFETY
This is the safety alert symbol. It is used to alert you
to potential personal injury hazards. Obey all safety
messages that follow this symbol to avoid possible
injury or death.
DANGER
DANGER indicates an imminently
hazardous situation which, if not avoided,
will result in death or injury.
WARNING
WARNING indicates a potentially hazardous
situation which, if not avoided, could result
in death or injury.
CAUTION
CAUTION
•
•
CAUTION indicates a potentially hazardous
situation which, if not avoided, could result
in minor or moderate injury.
CAUTION used without the safety alert
symbol indicates a potentially hazardous
situation which, if not avoided, could result
in property damage.
Important Instructions
Do not use this appliance if any part has been under water. Immediately call a qualified service technician. Water
heaters subjected to flood conditions or any time the gas controls, main burner or pilot have been submerged in
water require replacement of the entire water heater.
Hydrogen gas can be produced in a hot water system that has not been used for a long period of time (generally
two weeks or more). Hydrogen gas is extremely flammable and can ignite when exposed to a spark or flame. To
prevent the possibility of injury under these conditions, we recommend the hot water faucet be opened for several
minutes at the kitchen sink before using any electrical appliance which is connected to the hot water system. If
hydrogen is present, there will probably be an unusual sound such as air escaping through the faucet as water
begins to flow. Do not smoke or have any open flame near the faucet at the time it is open.
This product is certified to comply with a maximum weighted average of 0.25% lead content as required in some areas.
Table Of Contents
PAGE
Water Heater Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Installing Your Gas Water Heater . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Unpacking the Water Heater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Location Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Gas Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Combustion Air Supply/Vent Pipe System. . . . . . . . . . . . . . . . . . 8-12
Outlet Terminations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Water System Piping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-16
Electrical Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Special Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Installation Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Operating Your Water Heater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19-21
Lighting Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Operational Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Maintenance of Your Water Heater . . . . . . . . . . . . . . . . . . . . . . . . . 22-24
Troubleshooting Charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25-27
Repair Parts Illustration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28-29
2
INSTALLING YOUR GAS WATER HEATER
Consumer Information
Unpacking the Water Heater
This water heater is design-certified by CSA International
as a Category IV, non-direct vented water heater which
takes its combustion air either from the installation area or
from air ducted to the unit from the outside.
WARNING
Excessive Weight Hazard
Use two or more people to move and install
water heater.
This water heater must be installed according to all local
and state codes or, in the absence of local and state
codes, the “National Fuel Gas Code”, ANSI Z223.1(NFPA
54)-current edition.
CSA America, Inc.
8501 East Pleasant Valley Road
Cleveland, OH 44131
National Fire Protection Association
1 Batterymarch Park
Quincy, MA 02269
Failure to do can result in back or
other injury.
IMPORTANT: Do not remove any permanent instructions,
labels, or the data label from either the outside of the water
heater or on the inside of water heater panels.
•
Check your phone listings for the local authorities
having jurisdiction over your installation.
Remove exterior packaging and place installation components aside.
•
Inspect all parts for damage prior to installation and
start-up.
Consumer Responsibilities
•
Completely read all instructions before attempting to
assemble and install this product.
•
After installation, dispose of/recycle all packaging
materials.
This manual has been prepared to acquaint you with the
installation, operation, and maintenance of your gas water
heater and provide important safety information in these
areas.
Read all of the instructions thoroughly before attempting
the installation or operation of this water heater.
Do not discard this manual. You or future users of this
water heater will need it for future reference.
Service to the power vented system should only be
performed by a qualified person.
Examples of a qualified person include: licensed
plumbers, authorized gas company personnel, and
authorized service personnel.
If you lack the necessary skills required to properly install
this water heater, or you have difficulty following the
instructions, you should not proceed but have a qualified
person perform the installation of this water heater.
Massachusetts code requires this water heater to be
installed in accordance with Massachusetts Plumbing and
Fuel Gas Code 248 CMR Section 2.00 and 5.00. See the
following section in this manual: Installation Requirements
for the Commonwealth of Massachusetts.
A data plate identifying your water heater can be found
next to the gas control valve/thermostat. When referring to
your water heater, always have the information listed on
the data plate readily available.
Retain your original receipt as proof of purchase.
3
INSTALLATION REQUIREMENTS FOR THE COMMONWEALTH OF MASSACHUSETTS
For all side wall terminated, horizontally vented power vent, direct vent, and power direct vent gas fueled water heaters installed
in every dwelling, building or structure used in whole or in part for residential purposes, including those owned or operated by
the Commonwealth and where the side wall exhaust vent termination is less than seven (7) feet above ¿nished grade in the
area of the venting, including but not limited to decks and porches, the following requirements shall be satis¿ed:
INSTALLATION OF CARBON MONOXIDE DETECTORS At the time of installation of the side wall horizontal vented gas
fueled equipment, the installing plumber or gas¿tter shall observe that a hard wired carbon monoxide detector with an alarm
and battery back-up is installed on the Àoor level where the gas equipment is to be installed. In addition, the installing plumber
or gas¿tter shall observe that a battery operated or hard wired carbon monoxide detector with an alarm is installed on each
additional level of the dwelling, building or structure served by the sidewall horizontal vented gas fueled equipment. It shall
be the responsibility of the property owner to secure the services of quali¿ed licensed professionals for the installation of hard
wired carbon monoxide detectors.
In the event that the side wall horizontally vented gas fueled equipment is installed in a crawl space or an attic, the hard wired
carbon monoxide detector with alarm and battery back-up may be installed on the next adjacent Àoor level.
In the event that the requirements of this subdivision can not be met at the time of completion of installation, the owner shall
have a period of thirty (30) days to comply with the above requirements provided that during said thirty (30) day period, a battery operated carbon monoxide detector with an alarm shall be installed.
APPROVED CARBON MONOXIDE DETECTORS Each carbon monoxide detector as required in accordance with the above
provisions shall comply with NFPA 720 and be ANSI/UL 2034 listed and CSA certi¿ed.
SIGNAGE A metal or plastic identi¿cation plate shall be permanently mounted to the exterior of the building at a minimum height
of eight (8) feet above grade directly in line with the exhaust vent terminal for the horizontally vented gas fueled heating appliance or equipment. The sign shall read, in print size no less than one-half (1/2) inch in size, “GAS VENT DIRECTLY BELOW.
KEEP CLEAR OF ALL OBSTRUCTIONS.”
INSPECTION The state or local gas inspector of the side wall horizontally vented gas fueled equipment shall not approve the
installation unless, upon inspection, the inspector observes carbon monoxide detectors and signage installed in accordance
with the provisions of 248 CMR 5.08(2)(a) 1 through 4.
EXEMPTIONS: The following equipment is exempt from 248 CMR 5.08(2)(a)1 through 4:
1. The equipment listed in Chapter 10 entitled “Equipment Not Required To Be Vented” in the most current edition of NFPA 54
as adopted by the Board; and
2. Product Approved side wall horizontally vented gas fueled equipment installed in a room or structure separate from the
dwelling, building, or structure used in whole or in part for residential purposes.
MANUFACTURER REQUIREMENTS - GAS EQUIPMENT VENTING SYSTEM PROVIDED When the manufacturer of Product
Approved side wall horizontally vented gas equipment provides a venting system design or venting system components with
the equipment, the instructions provided by the manufacturer for installation of the equipment and the venting system shall
include:
1. Detailed instructions for the installation of the venting system design or the venting system components; and
2. A complete parts list for the venting system design or venting system.
MANUFACTURER REQUIREMENTS - GAS EQUIPMENT VENTING SYSTEM NOT PROVIDED When the manufacturer of
a Product Approved side wall horizontally vented gas fueled equipment does not provide the parts for venting the Àue gases,
but identi¿es “special venting systems,” the following requirements shall be satis¿ed by the manufacturer:
1. The referenced “special venting system” instructions shall be included with the appliance or equipment installation
instructions; and
2. The “special venting systems” shall be Product Approved by the Board, and the instructions for that system shall include a
parts list and detailed installation instructions.
A copy of all installation instructions for all Product Approved side wall horizontally vented gas fueled equipment, all venting
instructions, all parts lists for venting instructions, and/or all venting design instructions shall remain with the appliance or
equipment at the completion of the installation.
4
Figure 1A:
FV Sensor
WARNING
FV Sensor
FLAMMABLES
Flammable Vapors
FIRE AND EXPLOSION HAZARD
Can result in serious injury or death
Do not store or use gasoline or other
flammable vapors and liquids in the
vicinity of this or any other appliance.
Storage of or use of gasoline or other
flammable vapors or liquids in the vicinity
of this or any other appliance can result in
serious injury or death.
Do not use or store flammable products such as gasoline,
solvents, or adhesives in the same room or area near the
water heater. If such flammables must be used, all gas
burning appliances in the vicinity must be shut off and their
pilot lights extinguished. Open the doors and windows for
ventilation while flammable substances are in use.
If flammable liquids or vapors have spilled or leaked in
the area of the water heater, leave the area immediately
and call the fire department from a neighbor’s home. Do
not attempt to clean the spill until all ignition sources have
been extinguished.
WARNING
Fire or Explosion Hazard
Read and follow water heater warnings and
instructions.
Read instruction manual before installing,
using or servicing water heater.
Improper use may result in fire or explosion.
Location Requirements
WARNING
Carbon Monoxide Poisoning Hazard
Do not install in a mobile home.
Doing so can result in death or
carbon monoxide poisoning.
Maintain required clearances to combustibles.
Keep combustibles such as boxes, magazines, clothes,
etc. away from the water heater area.
Site Location
•
Select a location near the center of the water piping
system. The water heater must be installed indoors
and in a vertical position on a level surface.
•
Consider the exhaust vent system piping and combustion air supply requirements when selecting the water
heater location. The venting system must be able to
run from the water heater to the termination with a
minimal length and number of elbows. The venting
system must comply with the requirements set forth in
the venting section of this manual.
•
Locate the water heater near the existing gas
piping. If installing a new gas line, locate the water
heater to minimize the pipe length and elbows.
IMPORTANT: Do not install the water heater or venting system
in a location that will exceed 140°F ambient temperature.
The FVIR System is designed to reduce the risk of
flammable vapor-related fires. Flammable liquids (such as
gasoline, solvents, propane, etc,) emit flammable vapors
which can be ignited by a gas water heater’s hot surface
igniter or main burner. The resulting flashback and fire can
cause death or serious burns to anyone in the area.
This heater is equipped with an FV sensor for detecting
the presence of flammable vapors (Figure 1A). When
the sensor detects those vapors, the unit will shut down
and not operate. Should this happen, please refer to the
troubleshooting guide. Even though this water heater is
a flammable vapors ignition resistant water heater and
is designed to reduce the chances of flammable vapors
being ignited, gasoline and other flammable substances
should never be stored or used in the same vicinity or area
containing a gas water heater or other open flame or spark
producing appliance.
NOTE: This water heater must be installed according to all
local and state codes or, in the absence of local and state
codes, the “National Fuel Gas Code”, ANSI Z223.1(NFPA
54)-current edition.
5
CAUTION - PROPERTY DAMAGE HAZARD
The water heater should be located in an area where
leakage of the tank or connections will not result in
damage to the area adjacent to the water heater or
to lower floors of the structure. Due to the normal
corrosive action of the water, the tank will eventually
leak after an extended period of time. Also any
external plumbing leak, including those from improper
installation, may cause early failure of the tank due
to corrosion if not repaired. If the owner/operator
is uncomfortable with making the repair, a qualified
person should be contacted. A suitable metal drain
pan should be installed under the water heater as
shown below to help protect the property from damage
which may occur from condensate formation or leaks
in the piping connections or tank. The pan must limit
the water level to a maximum depth of 1-3/4” and
be two inches wider than the heater and piped to an
adequate drain. NOTE: The pan must not restrict
combustion air flow. Locate the water heater near a
suitable indoor drain. Outside drains are subject to
freezing temperatures which can obstruct the drain
line. The piping should be at least 3/4” ID and pitched
for proper drainage.
Clearances and Accessibility
FIGURE 1C
Minimum Clearance
Locations
Back
Sides
Sides
Front
24” min.
for service
Top View
NOTE: Minimum clearances from combustible surfaces are
stated on the data plate adjacent to the gas control valve/
thermostat of the water heater.
The water heater is certified for installation on a
combustible floor.
•
FIGURE 1B
Metal
Drain
Pan
Vent
Top to
ceiling
Pipe to an
adequate drain
IMPORTANT: If installing over carpeting, the carpeting
must be protected by a metal or wood panel beneath
the water heater. The protective panel must extend
beyond the full width and depth of the water heater
by at least 3 inches (76.2mm) in any direction or if in
a alcove or closet installation, the entire floor must be
covered by the panel.
WARNING
1-3/4”
max.
Fire Hazard
For continued protection
against the risk of fire:
At least 2” greater
than the water heater and the
inlet air pipe.
•
•
6
The water heater should be located in an area not
subject to freezing temperatures. Water heaters
located in unconditioned spaces (i.e., attics,
basements, etc.) may require insulation of the
water piping and drain piping to protect against
freezing. The drain and controls must be easily
accessible for operation and service. Maintain
proper clearances as specified on the data plate.
Do not locate the water heater near an air-moving
device. The operation of air-moving devices such as
exhaust fans, ventilation systems, clothes dryers,
fireplaces, etc., can affect the proper operation of
the water heater. Special attention must be given to
conditions these devices may create. Flow reversal
of flue gases may cause an increase of carbon
monoxide inside of the dwelling.
Do not install water heater
on carpeted floor.
Do not operate water heater
if flood damaged.
•
Figure 1C may be used as a reference guide to locate
the specific clearance locations. A minimum of 24
inches of front clearance and 4 inches on each side
should be provided for inspection and service.
State of California
NOTE: For California installation, this water heater must
be braced, anchored, or strapped to avoid falling or moving
during an earthquake. Correct installation procedure
instructions may be obtained from California’s Office of the
State Architect, 1102 Q street, Suite 5100, Sacramento,
CA 95811. Instructions can also be downloaded to your
computer at www.dsa.dgs.ca.gov/Pubs.
Gas �upp��
Figure 2
Gas Piping
WARNING
Manual gas
shut-off valve
Explosion Hazard
Install a readily accessible manual shut-off
valve in the gas supply
line as recommended
by the local utility.
Use a new CSA approved gas supply line.
Install a shut-off valve.
Do not connect a natural gas water heater to
an L.P. gas supply.
Do not connect an L.P. gas water heater to a
natural gas supply.
Failure to follow these instructions can
result in death, explosion, or
carbon monoxide poisoning.
Gas Requirements
Read the data plate to be sure the water heater is made
for the type of gas you will be using in your home. This
information will be found on the data plate located near the
gas control valve/thermostat. If the information does not
agree with the type of gas available, do not install or light.
Call your dealer.
NOTE: An odorant is added by the gas supplier to the gas
used by this water heater. This odorant may fade over an
extended period of time. Do not depend upon this odorant
as an indication of leaking gas.
Gas Piping
The gas piping must be installed according to all local and
state codes or, in the absence of local and state codes, the
“National Fuel Gas Code”, ANSI Z223.1(NFPA 54)-current
edition.
Table 1 on the following page provides a sizing reference
for commonly used gas pipe materials. Consult the
“National Fuel Gas Code” for the recommended gas pipe
size of other materials.
Refer to Figure 2
NOTE: When installing gas piping, apply approved pipe
joint compound.
1. Install a readily accessible manual shut-off valve in
the gas supply line as recommended by the local utility.
Know the location of this valve and how to turn off the
gas to this unit.
2. Install a sediment trap (if not already incorporated as part
of the water heater) as shown. The sediment trap must
be no less than three inches long for the accumulation of
dirt, foreign material, and water droplets.
3. Install a ground joint union between the gas control
valve/thermostat and the manual shut-off valve. This is to
allow easy removal of the gas control valve/thermostat.
4. Turn the gas supply on and check for leaks. Test all
connections by brushing on an approved noncorrosive
leak-detection solution. Bubbles will show a leak. Correct
any leak found.
Sediment
Trap
Gas Pressure
IMPORTANT: The gas supply pressure must not exceed
the maximum supply pressure as stated on the water
heater’s data plate. The minimum supply pressure is for
the purpose of input adjustment.
Gas Pressure Testing
IMPORTANT: This water heater and its gas connection
must be leak tested before placing the appliance in
operation.
• If the code requires the gas lines to be tested at a
pressure exceeding 14” W.C., the water heater and
its manual shut-off valve must be disconnected from
the gas supply piping system and the line capped.
• If the gas lines are to be tested at a pressure less
than 14” W.C., the water heater must be isolated
from the gas supply piping system by closing its
manual shut-off valve.
U.L. recognized fuel gas and carbon monoxide (CO)
detectors are recommended in all applications and should
be installed using the manufacturer’s instructions and local
codes, rules, or regulations.
NOTE: Air may be present in the gas lines and could
prevent the burner from lighting on initial start-up. The gas
lines should be purged of air by a qualified person after
installation of the gas piping system.
7
Combustion Air Supply and
Ventilation
WARNING
Carbon Monoxide Warning
Follow all the local and state codes or, in
the absence of local and state codes, the
“National Fuel Gas Code”, ANSI Z223.1
(NFPA ����
�urrent edition to properly install
vent system.
Failure to do so can result in death,
explosion, or carbon monoxide poisoning.
Combustion Air Supply
This water heater takes its combustion air either from the
installation area or from air ducted to the unit from the
outside and all combustion products are discharged to the
outdoors.
IMPORTANT: Air for combustion and ventilation must not
come from a corrosive atmosphere. Any failure due to
corrosive elements in the atmosphere is excluded from
warranty coverage.
8
The following types of installation (not limited to the
following) will require outdoor air for combustion due to
chemical exposure and may reduce but not eliminate the
presence of corrosive chemicals in the air:
• beauty shops
• photo processing labs
• buildings with indoor pools
• water heaters installed in laundry, hobby, or craft rooms
• water heaters installed near chemical storage areas
Combustion air must be free of acid-forming chemicals
such as sulfur, fluorine, and chlorine. These elements are
found in aerosol sprays, detergents, bleaches, cleaning
solvents, air fresheners, paint, and varnish removers,
refrigerants, and many other commercial and household
products. When burned, vapors from these products form
highly corrosive acid compounds. These products should
not be stored or used near the water heater or air inlet.
Combustion and ventilation air requirements are
determined by the location of the water heater. The water
heater may be located in either an open (unconfined) area
or in a confined area or small enclosure such as a closet
or small room. Confined spaces are areas with less than
50 cubic feet for each 1,000 BTUH of the total input for all
gas-using appliances.
Unconfined Space
A water heater in an unconfined space uses indoor air for
combustion and requires at least 50 cubic feet for each
1,000 BTUH of the total input for all gas appliances. The
table below shows a few examples of the minimum square
footage (area) required for various BTUH inputs.
Table 2
BTUH
Input
Min. Sq. Feet
with 8’ Ceiling
Typical Room
with 8’ Ceiling
30,000
188
9 x 21
45,000
281
14 x 20
60,000
375
15 x 25
75,000
469
15 x 31
90,000
563
20 x 28
105,000
657
20 x 33
120,000
750
25 x 30
135,000
844
28 x 30
IMPORTANT:
• The area must be open and be able to provide the
proper air requirements to the water heater. Areas that
are being used for storage or contain large objects may
not be suitable for water heater installation.
• Water heaters installed in open spaces in buildings with
unusually tight construction may still require outdoor air
to function properly. In this situation, outside air openings should be sized the same as for a confined space.
• Modern home construction usually requires supplying
outside air into the water heater area.
Figure 3
Opening Locations
Confined Spaces
12” Max.
Permanent
openings to
the outside or
additional
rooms within
the building
Closet
or other
confined
space
12” Max.
All Air from Inside the Building
When additional air is to be provided to the confined area
from additional room(s) within the building, the total volume
of the room(s) must be of sufficient size to properly provide
the necessary amount of fresh air to the water heater
and other gas utilization equipment in the area. If you are
unsure that the structure meets this requirement, contact
your local gas utility company or other qualified agency for
a safety inspection.
Each of the two openings shall have a minimum free area
of 1 square inch per 1,000 BTUH of the total input rating of
all gas utilization equipment in the confined area, but not
less than 100 square inches (Figure 4).
Figure 4
All Air From Inside Building
Confined Space Installation
Confined
Space
Confined Space
For the correct and proper operation of this water heater,
ample air must be supplied for the combustion, ventilation,
and dilution of flue gases. Small enclosures and confined
areas must have two permanent openings so that sufficient
fresh air can be drawn from outside of the enclosure. One
opening shall be within 12 inches of the top and one within 12
inches of the bottom of the enclosure as shown in Figure 3.
The size of each opening (free area) is determined by the
total BTUH input of all gas utilization equipment (i.e., water
heaters, furnaces, clothes dryers, etc.) and the method by
which the air is provided. The BTUH input can be found on
the water heater data plate. Additional air can be provided
by two methods:
1.
Permanent
Openings
1 Square
inch/1000
BTUH
(min. 100
sq. in.)
All air from inside the building.
2. All air from outdoors.
All Air from Outdoors
Outdoor fresh air can be provided to a confined area either
directly or by the use of vertical and horizontal ducts. The
fresh air can be taken from the outdoors or from crawl or
attic spaces that freely communicate with the outdoors.
Attic or crawl spaces cannot be closed and must be
properly ventilated to the outside.
Ductwork must be of the same cross-sectional area as
the free area of the opening to which they connect. The
minimum dimension of rectangular air ducts cannot be less
than three inches.
9
The size of each of the two openings is determined by the
method in which the air is to be provided. Refer to Table
3 to calculate the minimum free area for each opening.
Figures 5, 6, and 7 are typical examples of each method.
Figure 6
All Air from Outdoors
Through Ventilated Attic
Louvers and Grilles
In calculating free area for ventilation and combustion
air supply openings, consideration must be given to the
blocking effect of protection louvers, grilles, and screens.
These devices can reduce airflow, which in turn may
require larger openings to achieve the required minimum
free area. Screens must not be smaller than 1/4” mesh. If
the free area through a particular design of louver or grille
is known, it should be used in calculating the specified
free area of the opening. If the design and free area are
not known, it can be assumed that most wood louvers will
allow 20 - 25% of free area while metal louvers and grilles
will allow 60 - 75% of free area.
Louvers and grilles must be locked open or interconnected
with the equipment so that they are opened automatically
during equipment operation.
Keep louvers and grilles clean and free of debris or other
obstructions.
Table 3
Minimum Free Area of Permanent Openings for
Ventilation and Combustion Air Supply All Air from Outdoors Only
Based on the total BTUH input rating for all gas utilizing equipment
within the confined space.
Minimum Free
Area Per Opening
(Sq. In.)
Reference
Drawing
Directed to Outdoors*
1 sq. in. per 4000 BTUH
Figure 5
Vertical Ducts
1 sq. in. per 4000 BTUH
Figure 6
Horizontal Ducts
1 sq. in. per 2000 BTUH
Figure 7
Single Opening
1 sq. in. per 3000 BTUH
Figure 7A
Opening Source
Example: A water heater with an input rating of 50,000 BTUH using
horizontal ducts would require each opening to have a minimum free
area of 25 square inches.
Minimum free area = 50,000 BTUH x 1 sq. in. / 2000 BTUH = 25 sq. in.
*These openings connect directly with the outdoors
through a ventilated attic, a ventilated crawl space, or
through an outside wall.
Consult the local codes of your area for specific ventilation
and combustion air requirements.
Figure 5
All Air From Outdoors: Inlet Air
From Ventilated Crawl Space/
Outlet Air to Vented Attic
Gable Vent
to Outdoors
Install Above
Insulation
Confined
Space
Outlet Air
to the Attic
1 sq. in. per
4000 BTUH
Alternative
Air Inlet
1 sq. in. per
4000 BTUH
10
Inlet Air
from the
Crawl Space
Open
Foundation
Vent
Gable Vent
to Outdoors
Install Above
Insulation
Confined
Space
Outlet Air
to the Attic
1 sq. in. per
4000 BTUH
Inlet Air Duct
1 sq. in. per
4000 BTUH
12” Max.
Figure 7
All Air From Outdoors
Using Horizontal Ducts
1 sq. in. per
2000 BTUH
Confined
Space
Outlet
Outdoor
Air Ducts
Inlet
1 sq. in. per
2000 BTUH
Figure 7A
All Air From Outdoors
Using a Single
Permanent Opening
Alternative
Opening
Location
Confined
Space
1 sq. in. per
3000 BTUH
Vent Pipe System
This water heater must be properly vented for removal
of exhaust gases to the outside atmosphere. Correct
installation of the vent pipe system is mandatory for the
safe and efficient operation of this water heater and is an
important factor in the life of the unit.
The vent pipe must be installed in accordance with state
and local codes, or in the absence of such, the National
Fuel Gas Code, NFPA 54, ANSI Z223.1-current edition.
IMPORTANT: Check to make sure the vent pipe is not
blocked in any way. NOTE: Do not common vent this
water heater with any other appliance. Do not install in the
same chase or chimney with a metal or high-temperature
plastic from another gas or fuel burning appliance.
Vent Pipe Material
The following plastic materials may be used for both the
combustion air inlet and exhaust outlet piping subject to
state and local codes:
• 2 or 3 inch Schedule 40 PVC or ABS
• 2 or 3 inch Schedule 40 or 80 CPVC
• DWV Pipe is acceptable
Plastic pipe and fittings are available through most
plumbing suppliers. Always check the marking on the pipe
to make sure you are using the correct material.
Vent Pipe Connection to Blower
A 3”x2” condensate drain coupler is supplied with every
40-42K BTU model to connect either 2” or 3” venting to the
blower. The initial connection must be made with 2” vent pipe.
However, after the initial connection, you may use either 2”
or 3” vent pipe. See Figure 8 and Table 4.
IMPORTANT: These connections must be properly sealed to
prevent the leakage of the products of combustion into the
living area. If needed, 3”x2” condensate drain couplers are
available through the Parts Department for new installations or
retrofits where condensate may run back to the blower.
Figure 8
Blower/Vent Pipe
Connections
2-Inch
Vent Pipe
Hook-up for
Condensate
Line
Condensate
Drain
Coupler
3-Inch
Vent Pipe
Reducer
Screws
(4 total)
Secure the vent
pipe and drain
coupler to the
blower with four
(4) self-drilling
screws as
shown. Use two
screws per joint
(one on each
side).
Screws
(4 total)
Blower
Blower
Figure 8A
Correct and Incorrect
Pipe Fittings
Debris Screen Mesh Metal
w/ Restrictor Rodent Screen
CORRECT FITTINGS
90° Medium 45° Sweep
90° Long
Sweep Elbow Elbow
Sweep Elbow
INCORRECT FITTINGS
Tee Connector 45° Vent
Elbow
90° Vent
Elbow
freezing temperatures are expected should be properly
insulated to prevent freezing. For horizontal runs,
wrap the vent pipe with self-regulating 3 or 5 watt heat
tape. The heat tape must be U.L. listed and installed
per the manufacturer’s instructions.
• Do not connect this venting system with an existing
vent or chimney.
• Do not common vent with the vent pipe of
any other water heater or appliance.
The exhaust outlet piping and termination may be installed
in one of the following type terminations:
1.) Standard Horizontal; 2.) Vertical.
All pipe, fittings, pipe cement, primers and procedures
must conform to American National Standard Institute and
American Society for Testing and Materials (ANSI/ASTM)
standards in the United States. This water heater has been
design certified by CSA International for use with the listed
plastic vent pipe material. IMPORTANT: Do not use vent
elbows in this vent pipe installation. See Figure 8A. All joints
in the outlet piping must be properly cemented. Size and cut
all piping before cementing.
1. Cut the pipe end square and remove all ragged edges
and burrs. Make sure the inside of the pipe is clean
and free of cuttings and loose dirt. Chamfer the end
and apply primer to the fitting and pipe.
2. Using a suitable grade of pipe cement, apply a
moderate, even coat inside the fitting. Apply a liberal
amount of cement to the outside of the pipe to socket
depth. NOTE: It is important to select the proper pipe
cement for the type plastic pipe being used.
3. Assemble the parts quickly while the cement is still
wet. Twist the pipe 1/4 turn during insertion and hold
for 30 seconds.
Vent Pipe Length
2-Inch Vent Pipe
Connection
3-Inch Vent Pipe
Connection
Vent Pipe Installation
The following guidelines should be followed when installing
the exhaust outlet piping:
• Venting should be as direct as possible with a
minimum number of pipe fittings.
• Vent diameter must not be reduced unless
specifically noted in the installation instructions.
• Support all horizontal pipe runs every four feet
and all vertical pipe runs every six feet or
according to local codes.
• Vents run through unconditioned spaces where below
Size the exhaust outlet as specified in Table 4. This table
lists the maximum allowable length in feet of the exhaust
outlet pipe as related to the number of required elbows and
the termination. The specified maximum lengths are for
exhaust pipe systems. Minimum pipe length is 3 feet with
one elbow.
1. Determine termination type and pipe size.
2. Determine number of elbows in exhaust pipe. (Do not
include elbows in the termination.) The corresponding
number indicates the maximum length of exhaust pipe.
3. If the total length of vent pipe is less than 20 feet, it is
recommended that you install the debris screen with
restrictor (provided). See Figure 8A.
11
Table 4 - Maximum Allowable Length in Feet of
Exhaust Pipe - (42K BTU/Hr models only)
Pipe
Size
(in)
Number of 90° Elbows (medium or long sweep only)
Termination
Options
0
1
2
3
4
5
6
2
40
35
30
25
20
15
10
Std. Horizontal
2
40
35
30
25
20
15
10
Vertical
3
120
115
110
105
100
95
90
Std. Horizontal
3
120
115
110
105
100
95
90
Vertical
Notes:
1. N/A - Not Applicable
2. The above maximum lengths are for outlet pipe systems.
3. Maximum of 6 elbows may be used. Use only medium or long
sweep elbows. See figure 8 for details.
4. Two 45° elbows are considered equivalent to one 90° elbow.
5. Minimum length is 3 foot with 1 elbow.
6. Use schedule 40 or 80 CPVC, 40 ABS, or 40 PVC pipe and fittings.
Vent Termination Locations
The exhaust outlet must be installed with the following
minimum clearances (see figure 9):
•
Twelve inches above grade or maximum
anticipated snow level.
•
Twelve inch minimum clearance on top or four foot
clearance below or to the side of door or window
that may be open.
•
Four feet horizontally and vertically from gas
or electric meters, gas regulators, dryer vents,
vent hoods, bathroom fan exhaust, attic fans
and turbines.
•
Two feet from an inside corner formed by two
exterior walls.
•
Two feet from porches, decks, overhangs and
other obstructions.
In addition to maintaining the minimum clearances, the
vent should terminate according to the following guidelines:
1. Do not expose any reducers or bushings to outdoor
ambient temperatures.
2. The exhaust outlet must not terminate under a patio,
deck or any covered area.
3. Do not terminate the vent near walkways or into
alleys or other publicly accessible areas.
4. Do not terminate the vent in an area where
children or animals could block pipes.
5. Do not locate the vent terminal too close to shrubs or
bushes.
6. Caulk all cracks, seams and joints within 6 feet
horizontally above and below the vent.
Figure 9
Minimum Termination Clearance for
Outlet Vent
M
US Installations
A. 12 in (30 cm) min. clearance above grade,
veranda, porch, deck, balcony, or maximum
anticipated snow level.
B. 12 in. (30 cm) min. clearance on top or 4 ft.
clearance below or to the side of door or window
that may be open.
C. Clearance to permanently closed window.**
D. 12 in (30 cm) min. vertical clearance to ventilated
soffit located above the terminal within a horizontal
distance of 2 ft (61 cm) from the center line of the
terminal.
E. 12 in (30 cm) min. clearance to unventilated soffit.
F. Clearance to outside corner. **
G. 2 ft (61 cm) clearance to inside corner formed by
two exterior walls.
H. 4 ft (122 cm) clearance to each side of center line
extending above meter/regulator assembly.
I. 4 ft (122 cm) clearance to service regulator vent outlet.
J. 12 in (30 cm) clearance on top or 4 ft (122 cm) clearance below or to the side of nonmechanical air supply
inlet to building or the combustion air inlet to any other
appliance.
K. 3 ft (91 cm) above if within 10 ft (3 m) horizontally of
mechanical air supply inlet.
L. Clearance above paved sidewalk or paved driveway
located on public property.**
M. Clearance under veranda, porch deck, or balcony.**
**Clearance in accordance with local installation codes and the requirements of the gas supplier.
12
OUTLET VENT TERMINATIONS
Standard Horizontal Termination
Vertical Termination
The standard horizontal exhaust outlet termination is a
2 inch or 3 inch pipe which terminates at least 12 inches
above grade or anticipated snow levels. To prevent
potential condensate from collecting in the venting system,
slope the vent at a downward pitch of 1/8” per 5 ft. away
from the water heater. See Figure 10.
Install the correct size coupling at the outside wall on the
exhaust to prevent the termination from being pushed inward.
Follow all applicable code requirements.
NOTE: A rodent screen is available through the Parts
Department for installations where animals may be able to
access the vent system.
The vertical exhaust outlet requires a return bend or two
medium or long sweep radius 90° elbows to keep the
exhaust outlet downward and prevent entry of rain. Do
not include these elbows when calculating the maximum
allowable vent pipe because they have already been
considered in the vent tables. The vertical exhaust outlet
termination is a 2 inch or 3 inch pipe which must be at
least 12 inches above the roof line or anticipated snow
levels. See Figure 11.
Figure 10
Standard Horizontal Termination
Vent
Terminal
Outside Wall
Follow all applicable code requirements.
NOTE: A rodent screen is available through the Parts
Department for installations where animals may be able to
access the vent system.
Figure 11
Vertical vent termination
Vent Pipe
Vent pipe must slope downward
toward wall: 1/8” per 5 ft. A Downward
slope assists condensate drainage.
12” Min.
Exhaust
Air
Outlet
Roof
12” Min. above grade or
anticipated snow level.
Anticipated
Snow Level
12” Min.
13
WATER SYSTEM PIPING
Piping Installation
Figure 12
Typical water piping installation
Piping, fittings, and valves should be installed according to
the installation drawing (Figure 12). If the indoor installation
area is subject to freezing temperatures, the water piping
must be protected by insulation.
In a closed system use a
thermal expansion tank
Cold Water
Inlet Valve
Cold Water Supply
to Fixture
Water supply pressure should not exceed 80 psi. If this
occurs, a pressure limiting valve with a bypass may need
to be installed in the cold water inlet line. This should
be placed on the supply to the entire house in order to
maintain equal hot and cold water pressures.
Discharge Line 3/4” Min.
Do not cap or plug.
Discharge line
6” Max. above
drain
IMPORTANT: Always use a good grade of joint compound
and be certain that all fittings are drawn up tight.
1. Install the water piping and fittings as shown in Figure
12. Connect the cold water supply (3/4” NPT) to the
fitting marked “C”. Connect the hot water supply (3/4”
NPT) to the fitting marked “H”. IMPORTANT: Some
models may contain energy saving heat traps to
prevent the circulation of hot water within the pipes. Do
not remove the inserts within the heat traps.
1“ Min.
5. Install a shut-off valve in the cold water inlet line. It
should be located close to the water heater and be
easily accessible. Know the location of this valve and
how to shut off the water to the heater.
6. A temperature and pressure relief valve must be
installed in the opening marked “Temperature and
Pressure (T & P) Relief Valve” on the water heater.
Add a discharge line to the opening of the T & P relief
valve. Follow the instructions under Temperature and
Pressure Relief Valve”.
14
Drain line 3/4”
ID Min.
Massachusetts:
Drain
Install a vacuum relief
in cold water line per
section 19 MGL 142
Metal Drain
Pan 1-3/4”
Depth Max.
FIGURE 13
Typical Mixing
Valve Installation
2. The installation of unions in both the hot and cold
water supply lines is recommended for ease of
removing the water heater for service or replacement.
4. If installing the water heater in a closed water system,
install an expansion tank in the cold water line as
specified under “Closed System/Thermal Expansion”.
Main Water
Supply
Temperature and
Pressure Relief Valve
IMPORTANT: Heat cannot be applied to the water fittings
on the heater as they may contain nonmetallic parts. If
solder connections are used, solder the pipe to the adapter
before attaching the adapter to the hot and cold water
fittings.
3. The manufacturer of this water heater recommends
installing a mixing valve or an anti-scald device in the
domestic hot water line as shown in Figure 13. These
valves reduce the point of use temperature of the
water by mixing cold and hot water and are readily
available for use. Point of use devices for reducing
scald hazards that attach to faucets and shower heads
are also available from plumbing supply houses.
Contact a licensed plumber or the local plumbing
authority.
Pressure Reducing
Valve with Bypass
Hot Water
Outlet
Cold
Water
Inlet
Mixing Valve
(set to 120°F
or lower)
Tempered Water
to fixtures
Please note the following:
•
The system should be installed only with piping that is
suitable for potable (drinkable) water such as copper,
CPVC, or polybutylene. This water heater must not be
installed using iron piping or PVC water piping.
•
Use only pumps, valves, or fittings that are compatible
with potable water.
•
Use only full flow ball or gate valves. The use of valves
that may cause excessive restriction to water flow is
not recommended.
•
Use only 95/5 tin-antimony or other equivalent solder.
Any lead based solder must not be used.
•
Piping that has been treated with chromates, boiler
seal, or other chemicals must not be used.
•
Chemicals that may contaminate the potable water
supply must not be added to the piping system.
Closed System/Thermal Expansion
CAUTION - PROPERTY DAMAGE HAZARD
As water is heated, it expands (thermal expansion). In a
closed system, the volume of water will increase. As the
volume of water increases, there will be a corresponding
increase in water pressure due to thermal expansion.
Thermal expansion can cause premature tank failure
(leakage). This type of failure is not covered under the
limited warranty. Thermal expansion can also cause
intermittent temperature-pressure relief valve operation:
water discharged from the valve due to excessive pressure
build up. The temperature-pressure relief valve is not
intended for the constant relief of thermal expansion. This
condition is not covered under the limited warranty.
A properly sized thermal expansion tank should be installed
on all closed systems to control the harmful effects of
thermal expansion. Contact a plumbing service agency or
your retail supplier regarding the installation of a thermal
expansion tank.
Temperature and Pressure
Relief Valve
WARNING
Explosion Hazard
� Temperature-pressure relief valve must
comply �ith ANSI Z�����-CSA
��� and
ASME code�
� Properly si�ed temperature-pressure
relief valve must �e installed in opening
provided�
IMPORTANT: Only a new temperature and pressure relief
valve should be used with your water heater. Do not use an
old or existing valve as it may be damaged or not adequate
for the working pressure of the new water heater. Do not
place any valve between the relief valve and the tank.
Figure 14A
Temperature and Pressure
Relief Valve Installation
Temperature and
Pressure Relief Valve
Discharge line 3/4” Min.
Do not cap or plug.
Drain Pan
6” Max.
Drain
The Temperature and Pressure Relief Valve:
• Shall not be in contact with any electrical part.
• Shall be connected to an adequate discharge line.
• Shall not be rated higher than the working pressure
shown on the data plate of the water heater.
The Discharge Line:
• Shall not be smaller than the pipe size of the relief
valve or have any reducing coupling installed in the
discharge line.
• Shall not be capped, blocked, plugged or contain any
valve between the relief valve and the end of the
discharge line.
• Shall terminate a maximum of six inches above a
floor drain or external to the building. In cold climates, it
is recommended that the discharge pipe be terminated
at an adequate drain inside the building.
• Shall be capable of withstanding 250°F (121°C)
without distortion.
• Shall be installed to allow complete drainage of both
the valve and discharge line.
� Do not plug��loc��or cap the discharge line�
� �ailure to follo� this �arning can result
in excessive tan� pressure�serious
in�uryor death�
For protection against excessive pressures and
temperatures, a temperature and pressure relief valve must
be installed in the opening marked �T� P R��I�F �
A����
(see Figure 1�A.) This valve must be design certi�ed by
a nationally recognized testing laboratory that maintains
periodic inspection of the production of listed equipment
or materials as meeting the requirements for Relief
�alves for �ot � ater Supply Systems, ANSI �21.22. The
function of the temperature and pressure relief valve is to
discharge water in large quantities in the event of excessive
temperature or pressure developing in the water heater.
The valve�
s relief pressure must not exceed the working
pressure of the water heater as stated on the data plate.
15
ELECTRICAL CONNECTIONS
IMPORTANT: Do not use an extension cord to connect the
water heater to an electrical outlet.
WARNING
• The water heater and the outlet are properly grounded.
•
Installed in accordance with prevailing provisions of
local codes, or in the absence of such, National Electric
Code, ANSI/NFPA 70.
NOTE: Always reference the wiring diagram for the correct
electrical connections.
Electric Shock Hazard
Disconnect power before
servicing.
Replace all parts and panels
before operating.
After making all electrical connections, completely fill the
tank with water and check all connections for leaks. Open
the nearest hot water faucet and let it run for 3 minutes to
purge the water lines of air and sediment and to ensure
complete filling of the tank. The electrical power may then
be turned on. Verify proper operation after servicing.
Failure to do so can result in
death or electrical shock.
Before plugging in the water heater, always make sure:
•
The voltage and frequency correspond to that specified
on the water heater wiring diagram.
•
The electrical outlet has the proper overload fuse or
breaker protection.
WIRING DIAGRAM
������
���
WHITE/BLACK TRACER
PRESSURE
SWITCH
YELLOW/BLACK TRACER
BLUE
GAS VALVE CONNECTOR
120V 60Hz.
TEMP.
SWITCH
WHITE
BLACK
WHITE
BLACK
GREEN
BLOWER GROUND
16
MOTOR
120V 60Hz.
WHITE
GREEN
YELLOW
GREEN
YELLOW
SPECIAL APPLICATIONS
Combination Space Heating/Potable Water System
Some water heater models are equipped with inlet/outlet
tappings for use with space heating applications.
Note: This water heater is suitable for combination water
(potable) heating and space heating and not suitable for
space heating applications only. If this water heater is to be
used to supply both space heating and domestic potable
(drinking) water, the instructions listed below must be followed.
•
Be sure to follow the manual(s) shipped with the air
handler system.
•
This water heater is not to be used as a replacement
for an existing boiler installation.
•
Do not use with piping that has been treated with
chromates, boiler seal or other chemicals and do not
add any chemicals to the water heater piping.
•
If the space heating system requires water
temperatures in excess of 120°F, a mixing valve
or an anti-scald device should be installed per its
manufacturer’s instructions in the domestic (potable)
hot water supply to limit the risk of scald injury.
•
The domestic hot water line from the water heater
should be vertical past any mixing valve or supply
line to the air handler to remove air bubbles from the
system. Otherwise, these bubbles will be trapped in the
air handler heat exchanger coil, reducing the efficiency.
• Do not connect the water heater to any system or
components previously used with non-potable water
heating appliances when used to supply potable water.
Some jurisdictions may require a backflow preventer in
the incoming cold water line. This may cause the temperature and pressure relief valve on the water heater to
discharge or weep due to expansion of the heated water. A
diaphragm-type expansion tank suitable for potable water
will normally eliminate this weeping condition. Please read
and follow the manufacturer’s instructions for the installation of such tanks.
Also see “Water System Piping” section for additional
instructions on the proper installation and operation of this
water heater.
Solar Installation
•
Pumps, valves, piping and fittings must be compatible
with potable water.
•
A properly installed flow control valve is required to prevent thermosiphoning. Thermosiphoning is the result of
a continuous flow of water through the air handler circuit
during the off cycle. Weeping (blow off) of the temperature
and pressure relief valve (T & P) or higher than normal
water temperatures are the first signs of thermosiphoning.
If this water heater is used as a solar storage heater
or as a backup for the solar system, the water supply
temperatures to the water heater tank may be in excess
of 120°F. A mixing valve or other temperature limiting
valve must be installed in the water supply line to limit the
supply temperature to 120°F.
NOTE: Solar water heating systems can often supply water
with temperatures exceeding 180°F and may result in
water heater malfunction.
Figure 14C
EXPANSION TANK
TYPICAL MIXING VALVE INSTALLATION
COMBINATION SPACE HEATING/POTABLE
WATER HEATING SYSTEM
TEMPERED WATER
TO FIXTURES
(MUST MEET TEMPS LISTED
IN MASS. CODE 248 CMR † )
CHECK
VALVE †
CHECK VALVE †
(1/8” HOLE
DRILLED IN CLAPPER)
VACUUM
RELIEF
VALVE
UNION
PUMP *
TEMP/
PRESSURE
RELIEF
VALVE
MUST BE VERTICAL TO
REMOVE AIR BUBBLES
HOT
WATER
OUT
OUT
TO
AIR
HANDLER
GAS WATER
HEATER
SEE
NOTE ‡
SHUT-OFF
VALVE *
WATER HEATER ACCEPTED
BY THE BOARD FOR
INSTALLATION IN
MASSACHUSETTS. †
*
SHUT-OFF
VALVE
FLOW CONTROL
VALVE
UNION
MIXING VALVE
(MUST BE INSTALLED BELOW
TOP OF WATER HEATER
AS PER MANUFACTURER’S
RECOMMENDATIONS)
COLD WATER INLET
IN
COIL
AIR
HANDLER
50 FT. MAX. DEVELOPED
DISTANCE FROM WATER
HEATER TO FAN COIL †
MASSACHUSETTS INSTALLATION REQUIREMENTS:
1.) CONNECT ELECTRONICALLY-CONTROLLED TIMER TO AN ALL-BRONZE PUMP. PUMP MUST ACTIVATE EVERY 6 HOURS FOR 60 SECONDS.
TURN PUMP TIMER OFF BEFORE CLOSING PIPING LOOP SHUT-OFF VALVE.
2.) ALL WATER PIPING MUST BE INSTALLED AND INSULATED IN ACCORDANCE WITH MASSACHUSETTS CODE (248 CMR & 780 CMR).
3.) PIPING LOOP BETWEEN WATER HEATER AND AIR HANDLER MUST BE INSTALLED IN COMPLIANCE WITH 248 CMR.
†
REQUIRED FOR MASSACHUSETTS.
‡
PIPING FROM THE TOP OF THE WATER HEATER WITH TEES IS ACCEPTABLE.
17
INSTALLATION CHECKLIST
•
Centrally located with the water piping system.
Located as close to the gas piping and vent pipe
system as possible.
Acceptable size, length, and number of elbows on
exhaust outlet pipe.
•
• Located indoors and in a vertical position. Protected
from freezing temperatures.
Installed in accordance with prevailing provisions of
local codes, or in the absence of such, National Fuel
Gas Code, NFPA 54, ANSI Z223.1-Current edition.
•
Slope 2” & 3” horizontal piping at a downward pitch
of 1/8” per 5ft. away from the water heater. See
Figure 10.
•
Not obstructed in any way.
Water Heater Location
•
•
•
Proper clearances from combustible surfaces
maintained and not installed directly on a carpeted
floor.
Provisions made to protect the area from
water damage. Drain pan installed and piped to an
adequate drain.
•
Installation area free of corrosive elements and
flammable materials.
•
Sufficient room to service the water heater.
•
Water heater not located near an air-moving device.
Vent Termination
Horizontal
•
12” Min. above grade/snow level.
•
Slope 2” & 3” horizontal piping at a downward pitch
of 1/8” per 5ft. away from the water heater. See
Figure 10.
•
Away from corners, other vents, windows, etc.
Gas Supply and Piping
Vertical
•
Gas supply is the same type as listed on the water
heater data plate.
•
•
Gas line equipped with shut-off valve, union, and
sediment trap.
•
Approved pipe joint compound used.
•
•
Outlet - 12” Min. above roof/snow level.
Water System Piping
•
Temperature and pressure relief valve properly
installed with a discharge line run to an
open drain and protected from freezing.
Adequate pipe size and of approved material.
•
All piping properly installed and free of leaks.
Chloride-free soap and water solution or other
approved means used to check all connections and
fittings for possible gas leaks.
•
Heater completely filled with water.
•
Closed system pressure build-up precautions
installed.
Combustion Air Supply/Vent Pipe System
•
Mixing valve installed per manufacturer’s
instructions.
•
Sufficient fresh air supply for proper water heater
operation.
Electrical Connections
•
Fresh air not taken from areas that contain negative
pressure producing devices such as exhaust fans,
fireplaces, etc.
•
Unit connected to a dedicated power supply.
•
Unit connected to a 120V electrical supply.
•
Proper polarity.
•
Water heater properly grounded.
•
Installed in accordance with prevailing provisions of local codes, or in the absence of such, the current edition
of the National Electric Code, ANSI/NFPA 70.
•
Fresh air supply free of corrosive elements and
flammable vapors.
•
Fresh air openings sized correctly with consideration
given to the blocking effect of louvers and grilles.
•
Ductwork is the same cross-sectional area as the
openings.
•
Vent pipe and fittings of approved material.
18
OPERATING YOUR WATER HEATER
Lighting Instructions
WARNING
Explosion Hazard
Read and understand these directions thoroughly before
attempting to operate the water heater. Make sure the
tank is completely filled with water before operating the
water heater. Check the data plate near the gas control
valve/thermostat for the correct gas. Do not use this
water heater with any gas other than the one listed on
the data plate. If you have any questions or doubts,
consult your gas supplier or gas utility company.
Replace viewport if glass is
missing or damaged.
Failure to do so can result in
death, explosion or fire.
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING: If you do not follow these instructions exactly, a fire or explosion may result
causing property damage, personal injury or loss of life.
BEFORE LIGHTING: ENTIRE SYSTEM MUST BE FILLED WITH WATER AND AIR PURGED FROM ALL LINES
• If you cannot reach your gas supplier, call the fire
A. This appliance does not have a pilot. It is equipped with
department.
an ignition device which automatically lights the burner.
C.
Do
not use this appliance if any part has been
Do not try to light the burner by hand.
underwater.
Immediately contact a qualified installer or
B. BEFORE LIGHTING smell all around the appliance
service agency to replace a flooded water heater. Do
area for gas. Be sure to smell next to the floor because
not attempt to repair the unit! It must be replaced!
some gas is heavier than air and will settle on the floor.
E.
DO NOT USE THIS APPLIANCE IF THERE HAS
WHAT TO DO IF YOU SMELL GAS
BEEN
AN IGNITION OF VAPORS. Immediately call a
• Do not try to light any appliance.
qualified service technician to inspect the appliance.
• Do not touch any electric switch; do not use any
Water heaters subjected to a flammable vapors ignition
phone in your building.
will show a discoloration on the air intake grid and
• Immediately call your gas supplier from a neighbor's
require replacement of the entire water heater.
phone. Follow the gas supplier's instructions.
OPERATING INSTRUCTIONS
4.
5.
6.
7.
1. STOP! Read the safety information above on this label.
2. Connect to a grounded 110/120 volt power
supply.
3. Set the thermostat to the lowest setting by first pressing
the COOLER
and HOTTER
buttons together
8.
and holding for 1 second. Then press the COOLER
button until the WARM indicator light appears
This appliance is equipped with a device which automatically lights the burner.
DO NOT TRY TO LIGHT THE BURNER BY HAND.
Wait five minutes to clear out any gas. If you then smell
gas. STOP! Follow the “B” in the safety information above
on this label. If you don’t smell gas, go to the next step.
Set the thermostat to the desired setting by first
pressing the COOLER
and HOTTER
buttons
together and holding for 1 second. Then press the
HOTTER
button.
WATER TEMPERATURE ADJUSTMENT
is approximately 120°F.
If the appliance will not operate, follow the instructions
“TO TURN OFF GAS APPLIANCE” and call a qualified
person or gas supplier.
WARNING: TURN OFF ALL ELECTRIC POWER
BEFORE SERVICING.
TO TURN OFF GAS TO APPLIANCE
1. Set the thermostat to the lowest setting by first pressing
the COOLER
and HOTTER
buttons together
and holding for 1 second. Then press the
COOLER
button until the WARM indicator light
appears.
2. Unplug electrical service to the appliance if service is to
be performed.
19
Water Heater Operation
WARNING
Figure 15 below shows the water heater’s sequence of
operation when a call for heat is initiated. The ignition control module will attempt to light the burner three times. If
the ignition control does not detect ignition it will enter lockout mode, indicated by a three flash error code.
Figure 15
Sequence of Operation
CALL FOR
HEAT INDICATED
BY FAST FLASH
OF LED
CONTROL CHECKS TO ENSURE
PRESSURE SWITCH IS OPEN
FLAME SENSE ROD DETECTS
FLAME OF MAIN BURNER
DRAFT INDUCER IS ENERGIZED
WATER IN TANK IS HEATED BY
MAIN BURNER AND
TEMPERATURE REACHES
THERMOSTAT SETTING
CONTROL CHECKS TO ENSURE
PRESSURE SWITCH CLOSES,
INDICATING BLOWER OPERATING
AND THERE ARE NO VENTING
BLOCKAGES (INLET OR OUTLET)
MAIN VALVE DE-ENERGIZES
AND BLOWER CONTINUES FOR
A POST PURGE TIME OF
APPROX. 30 SECONDS
CONTROL ENERGIZES HOT
SURFACE IGNITER (HSI)
CONTROL ENERGIZES MAIN
GAS VALVE ALLOWING THE
BURNER TO BE LIT BY HSI
MAIN VALVE DE-ENERGIZES
AND BLOWER CONTINUES FOR
A POST PURGE TIME OF
APPROX. 5 SECONDS
HEATER RETURNS TO
STANDBY MODE
Burner Flames
Inspect the burner flames through the viewport. Flames
should be very small with a blue haze and small amounts
of yellow or orange at the edges. After several minutes
of operation, the burner screen may glow red. If large
flames are observed at any time, shut-off unit and call a
qualified person.
Figure 16
Flame Characteristics
Correct flame
soft blue
Water temperature over 125°F can cause
severe burns instantly or death from scalds.
Children, disabled and elderly are at highest
risk of being scalded.
Feel water before bathing or showering.
Temperature limiting valves are available.
see Figure 17 and the table below. Using the lowest hot water
temperature that meets your needs will also provide the most
energy efficient operation of the water heater.
Never allow small children to use a hot water tap, or to draw
their own bath water. Never leave a child or handicapped
person unattended in a bathtub or shower.
Table 5:
Water
Temperature °F
Time for 1st
Degree Burn
(Less Severe Burns)
Time for
Permanent Burns
2nd & 3rd Degree
(Most Severe Burns)
110
116
116
122
131
140
149
154
(normal shower temp.)
(pain threshold)
35 minutes
1 minute
5 seconds
2 seconds
1 second
instantaneous
45 minutes
5 minutes
25 seconds
5 seconds
2 seconds
1 second
(U.S. Government Memorandum, C.P.S.C., Peter L. Armstrong, Sept. 15,1978)
Water Temperature Regulation
Due to the nature of the typical gas water heater, the water
temperature in certain situations may vary up to 30°F (16.7
°C) higher or lower at the point of use such as, bathtubs,
showers, sink, etc.
HOTTER WATER CAN SCALD: Water heaters are intended
to produce hot water. Water heated to a temperature which
will satisfy space heating, clothes washing, dish washing, and
other sanitizing needs can scald and permanently injure you
upon contact. Some people are more likely to be permanently
injured by hot water than others. These include the elderly,
children, the infirm, or physically/mentally handicapped. If
anyone using hot water in your home fits into one of these
groups or if there is a local code or state law requiring a certain
temperature water at the hot water tap, then you must take
special precautions. In addition to using the lowest possible
temperature setting that satisfies your hot water needs, a
means such as a mixing valve should be used at the hot
water taps used by these people or at the water heater.
Mixing valves are available at plumbing supply or hardware stores,
see Figure 13. Follow manufacturer’s instructions for installation of
the valves. Before changing the factory setting on the thermostat,
20
NOTE: A water temperature range of 120°F-140°F (49°C-60°C)
is recommended by most dishwasher manufacturers.
The thermostat of this water heater has been factory set at its
lowest position to reduce the risk of scald injury. It is adjustable
and must be reset to the desired temperature setting.
The mark ( ) (on temperature setting of gas control valve/
thermostat) indicative of approximately 120°F is preferred
starting point. Some states have a requirement for a lower
setting. If you need hotter water, follow directions for
temperature adjustment, but beware of the warnings in this
section.
Pressing the “COOLER”
button decreases temperature and
pressing the “HOTTER”
button increases the temperature.
To avoid any unintentional changes in water temperature
settings, the control has a tamper resistant feature
for changing the temperature setting. To change the
temperature setting, follow these instructions:
1. “Wake Up” the temperature indicators by holding down
both “COOLER” and “HOTTER” temperature adjustment buttons at the same time for one second (See
Figure 17). One or two of the temperature indicators
will light up. These indicators will only remain on for
30 seconds if no further buttons are pressed. After 30
seconds the control will go back to “Sleep” mode.
2. Release both of the temperature adjustment buttons.
A. To decrease the temperature press and release the
“COOLER” button until the desired setting is reached.
B. To increase the temperature press and release the
“HOTTER” button until the desired setting is reached.
NOTE: Holding down the button will not continue to lower or
raise the temperature setting. The button must be pressed
and released for each temperature change desired.
Should overheating occur or the gas supply fail to shut off,
turn off the manual gas control valve to the appliance.
NOTE: During low demand periods when hot water is not
being used, a lower thermostat setting will reduce energy
losses and may satisfy your normal hot water needs. If hot
water use is expected to be more than normal, a higher
thermostat setting may be required to meet the increased
demand. When leaving your home for extended periods
(vacations, etc.) turn the temperature dial to its lowest
setting. This will maintain the water at low temperatures
with minimum energy losses and prevent the tank from
freezing during cold weather.
Figure 17
Gas Valve/
Thermostat Settings
Temperature Setting
Display
A B C
C - Flashing = approx. 160°F
C = approx. 150°F
B = approx. 140°F
A = approx. 130°F
= approx. 120°F
WARM = approx. 80°F
Operational Conditions
Condensation
Moisture from the products of combustion condenses on
the tank surface and the outside jacket of the water heater
and forms drops of water which may fall onto the burner or
other hot surfaces. This will produce a “sizzling” or “frying”
noise. This condensation is normal and should not be
confused with a leaking tank. Condensation may increase
or decrease at different times of the year.
High efficient energy saver water heaters will produce
larger amounts of condensation on initial start-up or
when a large amount of hot water is being used. Do not
confuse this with a “tank leak”. Once the water reaches
a temperature of 120°F (49°C) and the tank warms up
(usually 1-2 hours), the condensation will stop.
CAUTION - PROPERTY DAMAGE HAZARD
IMPORTANT: It is always recommended that a suitable
metal drain pan be installed under the water heater
to protect the area from water damage resulting from
normal condensation production, a leaking tank or piping
connections. Refer to “Location Requirements” section
Water Heater Sounds
During the normal operation of the water heater, sounds or
noises may be heard. These noises are common and may
result from the following:
1. Normal expansion and contraction of metal parts
during periods of heat-up and cool-down.
2. Condensation causes sizzling and popping within the
burner area and should be considered normal.
3. Sediment buildup in the tank bottom will create
varying amounts of noise and may cause premature
tank failure. Drain and flush the tank as directed
under “Draining and Flushing”.
Smoke/Odor
The water heater may give off a small amount of smoke
and odor during the initial start-up of the unit. This is due to
the burning off of oil from metal parts of a new unit and will
disappear after a few minutes of operation.
Safety Shut-off
This water heater is designed to automatically shut-off in
the event of the following:
1. The water temperature exceeds 180°F (83°C.)
2. A blockage occurs in the combustion chamber air inlet,
the flue gas exhaust outlet, or both the inlet and outlet.
3. The blower fails to operate or operates improperly.
4. The ignition of flammable vapors.
A high temperature limit switch or ECO (Energy Cut Off) in
the tank is used to shut off the unit if the water temperature
exceeds 180°F (83°C.) The ECO is a single use switch and
requires complete replacement of the entire thermostat.
If the ECO should actuate, the water heater cannot be
used until the thermostat is replaced by a qualified person.
Contact your local dealer for service information.
Anode Rod/Water Odor
Each water heater contains at least one anode rod, which
will slowly deplete while protecting the glass-lined tank
from corrosion and prolonging the life of the water heater.
Once the anode is depleted, the tank will start to corrode,
eventually developing a leak. Certain water conditions will
cause a reaction between this rod and the water. The most
common complaint associated with the anode rod is a “rotten
egg smell” produced from the presence of hydrogen sulfide
gas dissolved in the water. IMPORTANT: Do not remove this
rod permanently as it will void any warranties. The parts list
includes a special anode that can be ordered if water odor
or discoloration occurs. NOTE: This rod may reduce but not
eliminate water odor problems. The water supply system
may require special aeration or chlorination equipment from
a water conditioning company to successfully eliminate all
water odor problems.
The use of a water softener may decrease the life of the
water heater tank. The anode rod should be inspected after
a maximum of three years and annually thereafter until the
condition of the anode rod dictates its replacement. NOTE:
Artificially softened water requires the anode rod to be
inspected annually. The following are typical (but not all)
signs of a depleted anode rod:
• The majority of the rods diameter is less than 3/8”.
• Significant sections of the support wire (approx. 1/3 or
more of the anode rod’s length) are visible.
If the anode rod show signs of either or both it should be
replaced. NOTE: Whether re-installing or replacing the anode
rod, check for any leaks and immediately correct if found.
In replacing the anode:
1. Turn off gas supply to the water heater. Figure 18
Anode Rod Depletion
2. Shut off the water supply and
open a nearby hot water faucet to
depressurize the water tank.
3. Drain approximately 5 gallons of water Exposed
Support
Wire
from tank (Refer to the “Draining
and Flushing” section for proper
procedures). Close drain valve.
4. Remove old anode rod.
Pitted
Anode
5. Use Teflon® tape or approved pipe
Rod
sealant on threads and install new
anode rod.
6. Turn on water supply and open a
nearby hot water faucet to purge air
Exposed
from water system. Check for any
Support
leaks and correct immediately if found.
Wire
7. Restart the water heater as directed
under the “Operating Your Water Heater” section. See the
“Repair Parts Illustration” section for anode rod location.
TEFLON® is a registered trademark of E.I. Du Pont De Nemours and Company.
21
MAINTENANCE OF YOUR WATER HEATER
Draining and Flushing
It is recommended that the tank be drained and flushed
every 6 months to remove sediment which may build up
during operation. The water heater should be drained if
being shut down during freezing temperatures. To drain the
tank, perform the following steps:
Temperature and Pressure
Relief Valve
WARNING
1. Turn off the gas to the water heater at the manual
gas shut-off valve.
2. Turn off the electrical supply to the water heater.
3. Open a nearby hot water faucet until the water is no
longer hot.
4. Close the cold water inlet valve.
5. Connect a hose to the drain valve and terminate it to
an adequate drain or external to the building.
6. Open the water heater drain valve and allow all the
water to drain from the tank. Flush the tank with
water as needed to remove sediment.
7. Close the drain valve, refill the tank, and restart the heater
as directed under “Operating Your Water Heater.”
If the water heater is going to be shut down for an extended
period, the drain valve should be left open.
If the temperature and pressure relief valve
is dripping or leaking, have a qualified
person replace it.
IMPORTANT: Condensation may occur when refilling the
tank and should not be confused with a tank leak.
Do not plug valve.
Routine Preventive
Maintenance
At least annually, a visual inspection should be made of
the venting and air supply system, piping systems, main
burner, and flame sense/hot surface igniter. Check the
water heater for the following:
•
Obstructions, damage, or deterioration in the venting
system. Make sure the ventilation and combustion air
supplies are not obstructed.
• Build up of soot and carbon on the main burner. Check
for a soft blue flame. Discoloration is normal. Clean
the burner as described in “Natural Gas Burner (Ultra
Low Nox).” Also, to clean the combustion chamber,
follow these steps: 1.) Remove the burner door
assembly as described in this manual; 2.) Remove
loose debris from the combustion chamber with a
vacuum cleaner/shop vac; 3.) Replace the burner door
assembly as described in this manual.
• Dust or debris on the flame arrestor at the bottom of
the combustion chamber. If needed, use compressed
air to clear dust and debris from the flame arrestor.
• Leaking or damaged water and gas piping.
• Presence of flammable or corrosive materials in the
installation area.
• Presence of combustible materials near the water heater.
• Verify proper operation after servicing this water
heater.
IMPORTANT: If you lack the necessary skills required
to properly perform this visual inspection, you should not
proceed, but get help from a qualified person.
22
Explosion Hazard
Examples of a qualified person include:
licensed plumbers, authorized gas company
personnel, and authorized service
personnel.
Do not remove valve.
Failure to follow these instructions can
result in death, or explosion.
Manually operate the temperature and pressure relief valve
at least once a year to make sure it is working properly
(see Figure 19.) To prevent water damage, the valve must
be properly connected
Figure 19
to a discharge line
Temperature & Pressure Relief Valve
which terminates at
Temperature and Pressure
an adequate drain.
Relief Valve
Manual Relief
Standing clear of the
Valve
outlet (discharged
water may be hot),
slowly lift and release
the lever handle on
the temperature and
pressure relief valve
Discharge line to drain
to allow the valve to
operate freely and
return to its closed position. If the valve fails to completely
reset and continues to release water, immediately shut off
the manual gas shut-off valve and the cold water inlet valve
and call a qualified person.
Replacement Parts
FIGURE 20C
Burner Door Assembly
Replacement parts may be ordered through your
plumber or the local distributor. Parts will be shipped at
prevailing prices and billed accordingly. When ordering
replacement parts, always have the following information
ready:
Burner Door Gasket
Burner Door Assembly
Manifold Component Block
Burner
1. model, serial, and product number
2. type of gas
3. item number
4. parts description
See “Repair Parts” section.
Viewport
IMPORTANT: If you lack the necessary skills to perform
the procedures in this section, you should not proceed.
Get help from a qualified person.
Removing the Burner Door Assembly
Hot Surface Igniter
and Flame Sense Rod
Burner
1. Turn off the gas to the water heater at the manual
gas shut-off valve (See figure 2) and disconnect
power to the water
FIGURE 20A
heater.
Gas Valve/Thermostat
2. Remove the outer
door.
Manifold Tube
Natural Gas Burner (Ultra Low Nox)
3. Remove the two screws
securing the burner door
assembly to the skirt.
Check the burner to see if it is dirty or clogged. The burner
may be cleaned with soft paint brush (Figure 21). Do not use
a wire brush or any tool that may damage the burner screen.
IMPORTANT: Do not use the burner if the burner screen
is damaged. Damage may be rips or holes in the burner
screen. Discoloration is normal.
4. Disconnect the hot
surface igniter/flame
sense wires and manifold
tube at the gas control
valve/thermostat. See
Figure 20A.
5. Remove both wire
terminals from the FV
sensor (Figure 20B).
Keep the FV sensor for
later use.
Flame Sense/
Hot Surface
Igniter Wires
See also “Routine Preventive Maintenance.”
Manifold
Tube
Hot Surface
Igniter/Flame
Sense Connector
NOTE: The FV sensor bracket is located at the
bottom edge of the water heater (front). To remove
the sensor from the bracket, simply open the bracket
door and slide the assembly out.
FIGURE 21
Burner Cleaning
Use a soft brush on this surface.
Figure 20B
FV Sensor Bracket
Terminals (2)
FV Sensor
6. Grasp the manifold tube and push down slightly to free
the manifold from the gas control valve/thermostat.
7. Carefully remove the burner door assembly from the
burner compartment. Be sure not to damage internal
parts.
8. Check the burner to see if it is dirty or clogged. See
“Natural Gas Burner (Ultra Low Nox).”
23
WARNING
7.
8.
Explosion Hazard
Tighten both burner door screws securely.
9.
10.
Remove any fiberglass between gasket
and combustion chamber.
Replace viewport if glass is missing or
damaged.
Replace mani�oldcomponent bloc� i�
missing or removed.
Replace door gasket if damaged.
Failure to follow these instructions can
result in death, explosion, or fire.
Replacing the Burner Door Assembly
1. Check the door gasket for damage or imbedded debris
prior to installation.
2. Inspect the viewport for damage and replace as required.
3. Insert the burner assembly into the burner
compartment, making sure that the burner assembly
sits firmly against the bracket inside the combustion
chamber. See Figure 22.
FIGURE 22
Close-up inside view of the combustion chamber
Bracket
4. Inspect the door gasket and make sure there is no
fiberglass insulation between the door gasket and the
combustion chamber.
5. Replace the two screws that secure the burner door
assembly to the combustion chamber and tighten them
securely. Once the burner door assembly is secured,
visually inspect the gasket between the door and the
combustion chamber for spaces or gaps that would
prevent a seal. IMPORTANT: Do not operate the water
heater if the burner door gasket does not create a seal
between the door and the combustion chamber.
6. Reconnect the manifold tubing to the gas control
24
11.
valve/thermostat. Do not cross-thread or apply any
thread sealant to the manifold tubing.
Reconnect the Flame Sense/Hot Surface Igniter
wires to the thermostat (Figure 20A).
Connect both wire terminals to the FV sensor as
shown in Figure 20B, then place the sensor inside
the bracket. Ensure that the terminals are secure
and that the bracket door is closed securely.
Turn gas supply on and refer to the Lighting Instructions.
Check for leaks by brushing on an approved
noncorrosive leak detection solution. If such a
solution is not available, use a mixture of dish
washing soap and water (one part soap to 15 parts
water) or children’s soap bubble solution. Bubbles
will show a leak. Correct any leak found.
Replace the outer door, then verify correct operation.
Removing and Replacing the Gas
Control Valve/Thermostat
IMPORTANT: Use only factory authorized replacement parts.
Removing the Gas Control Valve/Thermostat:
1. Set the gas control valve/thermostat to its lowest
setting by first depressing the COOLER
and
buttons together and hold for 1 second.
HOTTER
Then press the COOLER
button until the WARM
indicator light appears. (Figure 17).
2. Unplug the water heater from the wall outlet.
3. Turn off the gas at the manual shut-off valve on the
gas supply pipe (Figure 2).
4. Drain the water heater. Refer to the “Draining and
Flushing” section and follow the procedure.
5. Disconnect the flame sense/hot surface igniter wire
from the thermostat. Disconnect the manifold tube
at the gas control valve/thermostat (Figure 20A).
6. Refer to “Gas Piping” (Figure 2) and disconnect the
ground joint union in the gas piping. Disconnect the
remaining pipe from the gas control valve/thermostat.
7. To remove the gas control valve/thermostat, thread a
correctly sized pipe into the inlet and use it to turn the
gas control valve/thermostat (counterclockwise.) Do not
use pipe wrench or equivalent to grip body. Damage
may result, causing leaks. Do not insert any sharp
objects into the inlet or outlet connections. Damage to
the gas control valve/thermostat may result.
Replacing the Gas Control Valve/Thermostat:
To replace the gas control valve/thermostat, reassemble in
reverse order. Use only factory authorized replacement parts.
• Be sure to use approved Teflon® tape or pipe joint
compound on the gas piping connections and fitting
on the back of the gas control valve/thermostat that
screws into tank.
• Turn gas supply on and check for leaks. Use a
chloride-free soap and water solution (bubbles
forming indicate a leak) or other approved method.
• Be sure tank is completely filled with water before
lighting and activating the water heater. Follow the
Lighting Instructions.
• If additional information is required, contact
Residential Technical Assistance.
TEFLON® is a registered trademark of E.I. Du Pont De Nemours and Company.
TROUBLESHOOTING
Please check the guidelines below. For your safety, water heater service should be performed only by a qualified person.
#
LED STATUS
PROBLEM
SOLUTION
1 Ensure the wall outlet (power supply) is properly grounded.
1
Inadequate or no earth ground.
2 Ensure all ground connections/wires on the water heater are
securely connected.
1 Ensure that the water heater is securely connected to earth
ground.
2
3
High resistance to earth ground or
reversed polarity in the 120 VAC
power supply.
Pressure switch circuit remaining
closed for more than 5 seconds
after heating cycle begins.
Blower may not start in this
condition.
2 Ensure that the wall outlet/power supply is properly wired.
Also, ensure that internal 120 VAC wiring connections and the
wiring harness have no reversed wires. 120 VAC "hot" wire
must connect to the on/off switch.
1 Ensure air pressure switch circuit wiring is correct and the
air pressure switch is not jumpered.
2 Replace the air pressure switch.
1 Ensure the air pressure switch sensing tube is properly
connected at both ends and is not kinked or damaged.
4
Pressure switch circuit remains
open longer than 5 seconds after
the blower is energized.
Blower may run continuously in
this condition.
2 Ensure the correct size of vent and intake air pipe (direct vent
products) was used per the installation instructions that came
with the water heater.
3 Ensure the maximum number of elbows or maximum
equivalent feet of vent or intake air pipe have not been
exceeded per the installation instructions that came with the
water heater.
4 Ensure there are no obstructions in the vent or intake air pipe.
1 Check wiring to the hot surface igniter assembly - replace
igniter assembly if wiring is damaged or worn.
2 Check resistance of the igniter at igniter assembly plug should be between 11 and 18 ohms at room temperature
(77° F at plug end) - replace igniter if open or shorted.
5
Open hot surface igniter circuit.
3 Check igniter assembly plug and the socket on the gas
control valve/thermostat for good connection. Replace igniter
assembly if the plug is worn or damaged.
4 Replace the gas control valve/thermostat if the igniter
assembly socket on the bottom of the control is worn or
damaged.
Ignition/flame failure.
6
The gas control valve/thermostat
has reached the maximum number
of retries (3) for ignition and is
currently locked out for one hour.
Cycle the power to the water heater
off and on to reset.
1 Ensure flame sensor is making good contact with the burner
flame and ensure flame is steady. Also ensure supply and
manifold gas pressures are within the requirements in the
installation manual.
2 Gas supply is turned off or gas pressure is too low. For low
gas pressure, consult with your gas utility.
3 Ensure the flame sensor is clean - use fine steel wool to
clean the flame sensor.
4 Check igniter assembly plug and the socket on the bottom of
the gas control valve/thermostat for good connection. Replace
igniter assembly if the plug is worn or damaged. Replace the
gas control valve/thermostat if socket is worn or damaged.
5 Replace igniter assembly.
Continued on the next page.
25
TROUBLESHOOTING
#
7
8
9
10
11
12
13
14
LED STATUS
cont.
PROBLEM
Self diagnostic check has detected
a problem with the gas valve driver
circuit, internal microprocessor, or
other internal circuits.
Flame signal sensed out of proper
sequence.
Water in the tank has exceeded the
maximum allowable temperature,
activating the ECO (energy cut off).
One or both of the temperature
adjust buttons are stuck.
The water temperature sensor
(located in the control valve's
immersion probe) is either open or
shorted.
The FV (flammable vapor) sensor is
either open or shorted.
SOLUTION
1 Turn the power off for 10-20 seconds, then on again to clear
these error codes.
2 If any of these error codes persist or cannot be cleared,
replace the gas control valve/thermostat.
1 Turn the power off for 10-20 seconds, then on again to clear
these error codes.
2 Replace the gas control valve/thermostat if this error code
persists.
1 Turn the power off for 10-20 seconds, then on again to clear
these error codes.
2 Replace the gas control valve/thermostat if the error code
persists.
1 Press and release both temperature adjust buttons several
times - cycle water heater power off and on.
2 Replace the gas control valve/thermostat if the error code
persists.
1 Turn the power off for 10-20 seconds, then on again to clear
these error codes.
2 Replace the gas control valve/thermostat if the error code
persists.
1 Turn off power to the water heater. Ensure all FV sensor
wiring, the ignitor assembly plug, and the ignitor assembly
socket on the bottom of the Intelli-Vent control are making
good contact. Repair or replace any worn/damaged
components that are not making good connection.
2 Replace the FV sensor.
1 Do not touch any electrical switch, do not use any phone in
your building, and do not try to light any appliance.
15
Self diagnostic check has detected
the presence of flammable vapors
from the FV (flammable vapor)
sensor.
2 Smell around the water heater to ensure there are no gas
leaks at the gas control valve/thermostat, in the supply gas
line(s), or any other type of flammable vapor(s) in the area.
3 Carefully inspect the area surrounding the water heater
for any substances such as gasoline, paint, paint thinners,
varnish, or cleaners that could emit flammable vapors.
Remove anything that can potentially emit flammable vapors
from the area and store it properly in a different location.
4 Call the technical information support phone number shown
on the water heater labeling for further assistance.
26
TROUBLESHOOTING
PROBLEM
NO HOT WATER
NOT ENOUGH
HOT WATER
VENT PIPE TOO HOT
YELLOW FLAME
CONDENSATION
WATER LEAKS
LEAKING T&P
HOT WATER ODORS
(See ANODE ROD/WATER
ODOR, Section)
WATER TOO HOT
WATER HEATER SOUNDS
SIZZLING-RUMBLING
SOOTING
HEATER LIGHTS BUT
GOES OUT IN 4-5
SECONDS
cont.
CAUSE
Blower will not run.
A) Blower unplugged.
B) No power at outlet.
C) Thermostat defective.
D) High limit control circuit open.
E) Blower motor defective.
F) Pressure switch defective.
Thermostat problems.
A) Thermostat set too low.
B) Thermostat or ECO defective.
Others
A) Heater undersized.
B) Low gas pressure.
C) Incoming water is unusually cold.
D) Leaking hot water pipes or fixtures.
A) Defective air flow restrictor
B) Not enough dilution air to mix with flue
gases in inlet elbow.
C) Dilution air too hot for mixing with flue
gases.
D) Wrong burner orifice.
A) Dirt in burner ports.
B) Combustion air path restricted.
C) Not enough dilution air for proper
combustion.
A) Water on the floor under heater.
B) Water dripping from blower assembly.
A) Improperly sealed, hot or cold supply
connections, relief valve, drain valve or
thermostat threads.
B) Leakage from other appliances or water
lines.
C) Condensation of flue products.
A) Thermal expansion in closed water
system.
B) Improperly seated valve.
A) High sulfate or mineral content in water
supply.
B) Bacteria in water supply.
A) Thermostat set too high.
A) Condensation dripping on burner.
B) Sediment at bottom of heater tank.
A) Improper combustion.
A) Outlet polarity is reversed.
SOLUTION
Plug blower back into 115 VAC. outlet.
Repair service to outlet.
Replace thermostat.
Replace ECO.
Replace Blower Assembly.
Replace Pressure Switch/Blower Assembly.
Set temperature control higher.
Replace thermostat or ECO as required.
Reduce hot water use.
Contact dealer.
Allow more time for heater to reheat.
Have plumber check and repair leaks.
Take unit out of service immediately, call a qualified
person to service the unit.
Proper dilution air must be provided for combustion
and dilution of flue temp. See “Combustion Air
Supply/Vent Pipe System”, section.
Supply air is too hot. Check for heat sources around
intake terminal and blockage of dilution air leg.
Install correct orifice.
Turn off heater and gas, clean burner head.
Check intake venting arrangements for obstructions.
Check intake venting arrangements for obstructions.
See “OPERATIONAL CONDITIONS”, section.
Provide drip “TEE” to catch condensation from
horizontal section of exhaust vent close to blower
assembly.
Tighten threaded connections.
Inspect other appliances near water heater.
See “OPERATIONAL CONDITIONS”, section.
Install thermal expansion tank (DO NOT plug T&P
valve).
Check relief valve for proper operation (DO NOT
plug T&P valve).
Drain and flush heater thoroughly then refill.
Chlorinate water supply.
See “WATER TEMPERATURE REGULATION”,
section.
See “OPERATIONAL CONDITIONS”, section.
See “MAINTENANCE OF YOUR WATER HEATER”,
section.
See “Combustion Air Supply/Vent Pipe System”,
section.
Test polarity and correct.
27
REPAIR PARTS ILLUSTRATION
When ordering repair parts always give the following
information:
1.
2.
3.
4.
Model, serial and product number
Type of gas
Item number
Parts description
1
Repair Parts List
Item
No.
Parts Description
1
Blower
2
Pressure Switch (Not Pictured)
3
Flue Baffle
4
Heat Trap (Cold)
5
Heat Trap (Hot)
6
Cold Water Dip Tube
7
Anode Rod*
8
Temperature and Pressure Relief Valve
9
Drain Valve
10
Gas Control Valve/Thermostat
11
Flame Sensor/Hot Surface Igniter (HSI)**
12
FV Sensor**
13
FV Sensor Bracket**
14
Burner Door Assembly - Natural Gas / Ultra Low Nox**
15
Manifold Component Block w/Retainer Clip**
16
Viewport Assembly**
17
Burner Door Gasket**
18
Outer Door
19
Flexible Manifold Tube**
* Special anode rod available. See “Anode Rod/Water Odor” section.
** Pictured on next page.
28
5
4
3
8
6
7
10
13
9
14
18
Listed Parts Kits and Illustrations
Item 11:
Item 12:
Item 13:
Item 14:
Item 15:
Item 16:
Item 17:
Item 19:
Flame Sense/Hot Surface Igniter Assembly.
FV Sensor
FV Sensor Bracket
Burner door assembly (contains the manifold tube, gasket, manifold door, manifold component block with
retainer clip, and flame sensor/hot surface igniter assembly). Natural Gas.
Manifold component block with retainer clip.
Viewport.
Burner door gasket.
Flexible manifold tube.
ITEM 11
ITEM 12
ITEM 19
ITEM 13
ITEM 14
ITEM 15
ITEM 17
ITEM 16
29
NOTES
30
NOTES
31
Copyright © 2016. All Rights Reserved. Printed in the U.S.A.
32
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