Craftex CX Series CX122 Owner's manual

Craftex CX Series CX122 Owner's manual
MODEL CX122
4-1/2" METAL CUTTING BAND SAW
USER MANUAL
TABLE OF CONTENTS
General Safety Instructions .......................................................................... 3
General Safety Rules ................................................................................... 4
Motor Specifications & Electrical Requirements........................................... 6
Unpacking .................................................................................................... 8
Operating Controls and Adjustments ........................................................... 8
Adjusting Blade ............................................................................................ 9
Changing Speeds and Belt Tension............................................................. 10
Operating and Adjusting.............................................................................. 12
Basic Operation............................................................................................ 13
Maintenance................................................................................................. 15
Parts Diagram and Schematic...................................................................... 16
Repair Parts List .......................................................................................... 17
Warranty....................................................................................................... 20
2
Extreme caution should be used when operating all power tools. Know your
power tool, be familiar with its operation, read through the owner’s manual
and practice safe usage procedures at all times.
blades, knives or making other
adjustments or repairs.
ALWAYS read and understand the
user manual before operating the
machine.
NEVER leave a tool unattended
while it is in operation.
CONNECT your machine ONLY to
the matched and specific power
source.
NEVER reach over the table when
the tool is in operation.
ALWAYS wear safety glasses
respirators, hearing protection and
safety shoes, when operating your
machine.
ALWAYS keep blades, knives and
bits sharpened and properly
aligned.
ALL OPERATIONS MUST BE
performed with the guards in place
to ensure safety.
DO NOT wear loose clothing or
jewelry when operating your
machine.
ALWAYS use push sticks and
feather boards to safely feed your
work through the machine.
A SAFE ENVIRONMENT is
important. Keep the area free of
dust, dirt and other debris in the
immediate vicinity of your machine.
ALWAYS make sure that any tools
used for adjustments are removed
before operating the machine.
BE ALERT!
DO NOT use
prescription or other drugs that
may affect your ability or judgment
to safely use your machine.
ALWAYS keep the bystanders
safely away while the machine is in
operation.
DISCONNECT the power source
when changing drill bits, hollow
chisels, router bits, shaper heads,
3
3. Disconnect tools from the power
source when changing the blade,
accessories or performing any
maintenance in the machine.
4. Keep all guards in place and in
good working order.
GENERAL SAFETY RULES
WARNING!
Serious injuries can occur if proper
safety precautions are not followed.
READ ALL INSTRUCTIONS.
5. Remove any adjusting keys and
wrenches. Form a habit of
checking for this before startup.
WORK AREA:
1. Children and visitors should be
kept at a safe distance away from
the work area.
6. Keep proper footing, DO NOT
OVERREACH.
2. Cluttered areas and workbenches
invite accidents, KEEP YOUR
WORK AREA CLEAN.
7. Always ensure the power switch
is in the off position before
connecting to the power source.
This will prevent accidental
startup.
3. Use padlocks to prevent entry or
master switches to prevent
unauthorized startup. Remove
starter keys from the machine.
8. Only use the recommended
accessories as noted in your
operation manual. Improper or ill
fitting accessories may cause
injury.
4. Do not use power tools in damp
or wet areas. Keep your work
area well lit.
PERSONAL SAFETY:
9. NEVER STAND ON THE TOOL.
1. Refrain from wearing loose
clothing, gloves, neckties, rings,
or jewelry that may get caught in
the moving parts of machinery.
Protective hair covering and non
slip
footwear
is
also
recommended.
10. Check for damaged parts. Any
damaged
parts
should
be
carefully checked to determine if
it will operate and perform its
intended function, check for
alignment, binding or breakage of
moving parts or any other
conditions
that
affect
its
operation.
2. WEAR SAFETY GOGGLES.
Prescription eyeglasses have
only impact resistant lenses, they
are NOT safety glasses.
4
the tool until it comes to a
complete stop.
THINK SAFETY!
SAFETY IS A COMBINATION OF
OPERATOR COMMON SENSE AND
ALERTNESS AT ALL TIMES WHEN
THE BANDSAW IS BEING USED.
5. Do not remove jammed or cutoff
pieces until the tool comes to a
complete stop.
WARNING!
6. Maintain
the
proper
blade
tension, blade guides and thrust
bearing adjustments.
7. Adjust the upper blade guide to
just clear the workpiece.
Do not allow familiarity (gained from
frequent use of your band saw) to
become commonplace. Always
remember that a careless fraction of a
second is sufficient to inflict severe
injury
8. Ensure the workpiece is held
firmly against the table.
WEAR YOUR SAFETY
GOGGLES!
TOOL CARE:
The operation of any power tool can
result in foreign objects being thrown
into the eyes. Put on your safety
goggles before you start your machine.
1. Maintain your machine with care.
Ensure blades are sharp and
effective. Keep your machine
clean for a better and safer
performance.
Follow
proper
instructions regarding lubrication
and changing accessories.
TOOL USE:
1. Do not force the tool or any
attachment to do a job for which it
is not intended.
2. Do not alter or misuse your
machine. These machines are
precision built. Any alteration or
modification not specified is
misuse and could result in a
dangerous condition.
2. Use the right tool for the right job.
This will be a better and safer
result.
3. Secure your workpiece properly.
Use clamps or a vice when
practical. It is safer than using
your hand and will enable you to
have both hands to operate your
saw.
3. Do not operate any electric tools
in a gaseous or explosive
atmosphere. Machine motors
spark and may result in ignition of
flammable gases.
4. Never
leave
a
machine
unattended while running, always
turn off the power. Do not leave
5
plug when installing or removing
the plug.
WARNING!
Before connecting this machine to a
power source (receptacle, outlet, etc),
be sure the supply voltage is the same
as specified on the nameplate of the
machine. A power source with a voltage
greater than specified can result in
serious injury to the user as well as
damage to the machine. If in doubt, DO
NOT, PLUG IN THE MACHINE. A
voltage, lower than the specified
voltage, will cause damage to the motor.
WARNING!!!
Failure to properly ground this power
tool can cause electrocution or
serious electrical shock, particularly
when used near metal plumbing or
other metal objects. If shocked, your
reaction could cause your hands to
hit the cutting head. If at any time
you discover your power cord is
worn, cut or damaged in any way,
have it replaced immediately to avoid
electrical shock or even a fire
hazard.
MOTOR SPECIFICATIONS &
ELECTRICAL REQUIREMENTS
MOTOR SPECIFICATIONS:

This bandsaw is designed to use
a 1720 RPM motor only. Do not
use any motor that will exceed
this speed. It is wired for
operating on 110-120 volts, 60
Hz, alternating current.

Do not use blower or washing
machine motors or any motor
with automatic reset overload
protection. This will help to avoid
injury from unexpected startup.


NOTE:
The use of an extension cord will
cause some power loss, to keep this
to a minimum and prevent
overheating and or motor burn-out,
use the table below to determine the
minimum wire size (A.W.G.) for the
extension cord. Use only 3conductor extension cords with 3prong grounding plugs and mating 3pole receptacles.
This machine needs to be
connected to a properly grounded
110/120volt type outlet, protected
by a 15 amp dual element time
delay fuse or circuit breaker. Not
all outlets are properly grounded
and if not as pictured below, have
it checked by an electrician.
Extension Cord Length Wire Size
(A.W.G.)
0-25 feet
26-50 feet
51-100 feet
To avoid electric shock, do not
touch the metal prongs on the
6
16
14
12
10. BLADE TENSION ADJUSTMENT
KNOB - Controls blade tension
STOP/START SWITCH
LOCKOUT
11. BLADE GUIDE ADJUSTMENT
KNOB - Adjusts the blade guide
brackets to accommodate the size of
the workpiece.
This is to safeguard the band saw from
unauthorized operation and to avoid
accidental startup by children. The SWITCH
has two holes through the switch guards
enabling the insertion of a padlock. This will
successfully guard against unauthorized
use.
12. BLADE ADJUSTMENT SCREW Adjusts the blade to the proper
position
BANDSAW FUNCTIONS:
13. STOCK STOP - Used as a stop
when doing repeated cuts of the
same length.
1. STAND - Simple rolling support
stand with removable wheel
assembly which enables the band
saw to be bolted to a supporting
surface.
14. PRESSURE ADJUSTMENT
HANDLE - Increases and
decreases feed pressure
2. HANDLE - To easily assist
movement of the band saw.
15. STOP/START SWITCH - Start
switch and when Auto Stop engages
– automatic shut off.
3. PULLEY COVER - Protection
cover for the V-belts
4. AUTO STOP TAB - As band saw
lowers to the horizontal position it
engages the start/stop switch and
cuts power to the motor.
5. VERTICAL TABLE - Provides a
working surface for when the saw is
in the vertical position
6. VISE PLATE - provides a means
to tighten and hold the workpiece
securely from 0- 45 degrees.
7. WHEELS - Allows for easy
movement of the machine and
provides additional support when the
machine is in the vertical position.
8. STOP BOLT & LOCK NUT Controls the lowest cutting position
9. BLADE SUUPORT & GUIDE
BEARINGS - Keeps the blade
tracking properly
7
UNPACKING:
1. To avoid injury from an unexpected
startup or electrical shock, do not
plug the power cord into the power
source. The machine must remain
unplugged whenever you are
working on the machine.
2. When unpacking and checking
contents. Separate all loose parts
from packaging materials and check
each item against “The table of
loose parts” to make sure all items
are accounted for/ If any parts are
missing do not assemble the bandsaw, connect to the power or turn on
the machine until all missing parts
are obtained and installed.
Figure 1
ADJUSTING BLADE TRACKING
1. Place the saw arm in the vertical
position and open the wheel cover
(A) (see Fig.2)
2. Turn on the band-saw. The blade is
tracking properly when the back of
the blade (B) is just touching the
edge of the wheel flange (C). The
back of the blade should not rub
against the flange.
3. Never use gasoline, naptha or
similarly volatile products to clean
the band-saw. The chemicals can
cause a fire and toxic reaction.
4. Apply a coat of paste wax to the
unpainted machined surfaces to
prevent rust. Wipe all parts
thoroughly with a clean dry cloth.
3. If adjustment is necessary, the blade
guide bearings and blade support
bearings should be clear of the
blade.
TOOLS REQUIRED FOR ASSEMBLY:
4. Loosen screw (D) (see Fig.3) to a
point where it is loose but snug.
6” Adjustable wrench, #2 Phillips Screw
Driver, ¼” Flat Screwdriver and a (4MM)
Hex key.
5. With the band-saw running, turn the
adjusting screw (E) until the blade is
tracking properly making certain the
blade tension is maintained by
turning the blade tension knob (F).
The blade is tracking properly when
the back of the blade (B) is just
touching the edge of the wheel
flange.
OPERATING CONTROLS AND
ADJUSTMENTS
ADJUSTING THE DOWNWARD TRAVEL
LIMIT:
The downward travel limit is set by adjusting
the stop screw (D) (see fig. 1). It should be
set to just trip the toggle switch at its lowest
position. To adjust, loosen lock nut (C), and
turn the stop screw (D) in or out until the
correct height is established; then tighten
lock-nut (C).
6. Tighten screw (D) (see Fig.3) when
the adjustment is complete.
IMPORTANT:
IT IS POSSIBLE WHEN MAKING THIS
ADJUSTMENT, TO OVER TIGHTEN THE
8
enough so that no slippage occurs
between the blade and the wheels.
ADJUSTING SCREW (E) AND CAUSE
THE BASIC SETTING TO BE MISALIGNED.

When the machine is not in use,
release the blade tension.
Figure 2
Figure4
ADJUSTING BLADE SUPPORT BEARING
1. Disconnect the machine from the
power source
2. The blade support bearing (A) (see
Fig.5) should be adjusted so it just
touches the back of the saw blade
after the blade is tracking properly.
3. Adjust the other blade support
bearing in the same manner.
Figure 3
ADJUSTING BLADE TENSION

Turn the blade tension hand-wheel
(A) (see Fig.4) clockwise to increase
or counterclockwise to decrease the
blade tension. The correct tension is
obtained when the blade is just tight
Figure 5
9
CHANGING SPEEDS AND BELT
TENSION
ADJUSTING BLADE GUIDE BEARINGS
1. Disconnect the machine from the
power source
Disconnect the machine from the power
source before changing speeds and
adjusting belt tension.
2. Blade guide bearings (A) and (B)
(see Fig.5) should be adjusted until
they touch the sides of the blade (C)
after the blade is tracking properly
and the blade support bearing is
adjusted.
Proper belt tension is obtained when there
is approximately ¼” of deflection of the belt
using a light finger pressure at the center
span of the pulleys. To adjust the belt
tension, loosen lock nut (A) (see Fig.7), and
turn adjusting screw (B), clockwise to
increase and counterclockwise to decrease
tension. Tighten locknut (A) after the belt
tension has been achieved.
Proceed as follows:
3. Remove the cover plate attached to
the face of the right guide bracket
(D) (see Fig.6)
4. The inside guide bearing (A) (see
fig.6) is mounted to a fixed shaft and
cannot be adjusted. The outside
guide bearing (B) is mounted on an
eccentric shaft and should be
adjusted so that the sides of the
blade (C) just contact the guide
bearings (A) and (B). To adjust,
loosen screw (E) until the proper
adjustment is made. Then tighten
screw (E).
5. Adjust the other blade guide
bearings in the same manner.
Figure 7
When changing speeds, release the belt
tension and open the belt and pulley guard
cover (D) (see Fig.8).
Speed rates of 80, 120, and 200 feet per
minute are available with your saw. Ehen
the belt is on the largest step of motor pulley
(A) and the smallest step of the gearbox
pulley (B) the blade will be at 80 feet per
minute. After the desired speed is obtained,
adjust belt tension and close the belt and
pulley guard cover.
Figure 6
10
ADJUSTING THE FEED RATE
The feed rate of the saw arm can be
adjusted by turning the control arm (see
Fig.10) counterclockwise to increase and
clockwise to decrease the feed rate. Do not
turn the control arm more than one turn at a
time. Excessive feed pressure can break
the blade. Insufficient feed pressure dulls
the blade rapidly.
Figure 8
Figure 10
ADJUSTING BLADE GUIDE BRACKETS
ADJUSTING THE BLADE SAFE PLATE
The left and right blade guide brackets (A)
and (B) are adjustable by lock knobs (C)
and sliding the brackets to accommodate
the width of the work-piece. The guide
brackets should be set as close as possible
to the work-piece (as shown in Fig.9)
without interfering with the work-piece or
contacting the table. Once the adjustment is
made, tighten the lock knobs (C).
1. Assemble the blade safe plate (A) to
the blade guard (B) using the screws
supplied. (see Fig.11)
2. Assemble the blade safe plate (C) to
the blade guard (D) using the screws
supplied. (see Fig.11)
Figure 9
11
Figure 12
3. The vise can be adjusted to cut any
angle from 0 to 45 degrees by
loosening the two screws (A) (see
Fig.13) and positioning the vise jaw
(B) to the desired angle. A scale (C)
is positioned on the rear of the table
to indicate the proper cutting angle.
NOTE:
When cutting at an angle, it may
also be necessary to move the left
vise jaw (D) to clear the blade guide
bracket.
Figure11
OPERATING AND ADJUSTING THE VISE
1. The work-piece (A) is placed
between the vise jaws with the
required amount to be cut off
extending out past the blade. To
tighten the work-piece in the vise,
turn the hand-wheel (B). (See
Fig.12)
2. This machine, if used in
horizontal position, will shut
automatically after the cut
finished. This is done when
metal stop (C) hits the switch
causing the machine to shut off.
the
off
is
the
(D),
Figure 13
ADJUSTING THE STOCK STOP
The stock stop is used when more than one
piece is to be cut to the same length.
12
1. Position the stop block (A) (see
Fig.14) the desired distance away
from the blade. It is good practice to
have the work contact the stop rear
the bottom of the work-piece, as
shown.
Figure 16
BASIC OPERATION
CHANGING THE BAND SAW FROM
HORIZONTAL TO VERTICAL
OPERATION
Figure 14
Your saw can be changes to the vertical
position for notching, slitting or contour work
as follows:
2. The stop can slide in or out by
loosening the set screw (B) and
moving the stop.
1. Disconnect the machine from the
power source.
2. Move the cutting arm to the vertical
position (loosen the tension on the
coil spring by turning the handle, and
the cutting arm will stay up.
3. When not using the stock stop
simply swing the stop out of the way
below the table surface. (figure 15)
4. For cuts where the work will not
extend beyond the table, the bolt (A)
(see Fig.16) on the stop can be
adjusted to contact the work-piece.
3. Remove the two screws (A) and
cover plate (B) (see Fig.17.)
4. Assemble the vertical table (C) to
the guide bracket using the two
screws (D) as shown in Fig.18.
Figure 15
Figure 17
13
Figure 18
CHANGING BLADES
1. Disconnect the machine from the
power source.
2. Raise the saw arm to the vertical
position and open the blade wheel
cover (A) (see Fig.19)
3. Release the blade tension by turning
the blade tension hand knob (B)
4. Remove the two finger guards (C).
Figure 19
5. Slip the blade (D) off both wheels (E)
and guide assemblies (E).
BLADE SELECTION
1. Your band saw uses ½”wide, 64-1/2”
long and .020-.025” thickness. 14
teeth per inch and 24 teeth per inch
blades.
6. Place the new blade between each
of blade guide bearings (F) and
around both wheels (E). NOTE: the
teeth must be pointing down on the
right hand side as shown in the
directional arrow.
2. Never use a blade so course that
less than 3 consecutive teeth are
engaged in the work-piece at one
time. (Too few teeth will cause the
teeth to strip out.)
7. Replace the finger guard (C) and
adjust the blade tension by turning
the hand knob (B).
3. Never use a blade finer than
required to obtain a satisfactory
surface finish or flatness (too many
teeth engaged in the work-piece will
prevent attainment of a satisfactory
sawing rate, frequently produce
“dished” cuts, cuts which are neither
square or parallel).
8. Close the blade cover (A).
14
4. When thin rectangular solid bar is to
be sawed, the work should,
whenever possible, be loaded with
the thinnest cross section exposed
to the blade teeth. The pitch
(number of teeth per inch of the
blade) selected must provide
engagement of at least three
consecutive teeth in the work-piece.
Should application of this rule not be
possible because the thinnest cross
section is too thin, the piece must be
loaded with the wider dimension
exposed to the saw teeth and a
coarse blade selected.
3. Remove the four screws (A) (see
Fig.20), and the gearbox cover (B)
and gasket.
4. Remove the old oil from inside the
gearbox and replace the oil using
the 140 weight gear oil. The new oil
should just come to the edge (C)
(see Fig.21) of the gearbox. Do not
overflow. Replace the cover, gasket
and four screws that were removed
in step 3.
5. When thin wall pipe or channel iron
are cut, a 14 pitch (number of teeth
per inch of blade) is used. Fewer
than 14 teeth per inch will almost
never be satisfactory.
MAINTENANCE
LUBRICATION
Figure 20
The vise lead screw should be lubricated
using a light machine oils as needed.
The drive gears run in an oil bath gear box
and it should not be necessary to change
this oil more than once a year unless the oil
becomes contaminated or a leak occurs due
to improper.
Replacement of the gearbox cover. To
change the oils in the gearbox, proceed
as follows:
1. Disconnect the machine from the
power source.
Figure 21
2. Position the cutting arm in the
horizontal position.
15
16
REPAIR PARTS LIST AND SCHEMAT
CX122001
CX122002
CX122003
CX122004
CX122005
CX122006
CX122007
CX122008
CX122009
CX122010
CX122011
CX122012
CX122013
CX122014
CX122015
CX122016
CX122017
CX122018
CX122019
CX122020
CX122021
CX122022
CX122023
CX122024
CX122025
CX122026
CX122027
CX122028
CX122029
CX122030
CX122031
CX122032
CX122033
CX122034
BASE
SUPPORTING PLATE COVER SEAT
HEX SCREW ( 5/16”X3/4”)
WASHER
PIIVOTING ROD
PLASTIC SLEEVE
STOCK STOP ROD
STOCK STOP
CORD CLAMP PLATE
PAN SCREW ( 3/16”X1/4”)
SET SCREW ( 5/16”X1/4”)
SWITCH ASS’Y
VISE NUT
LEAD SCREW
HANDLE WHEEL
HANDLE
SCALE
HEX NUT ( 3/8”)
HEX SCREW ( 3/8”X2-1/2”)
HEX SCREW ( 5/16”X1”)
HEX NUT ( 5/16”)
SPRING
SPRING ADJUSTING SCREW ( 1/4")
EYE BOLT ( SMALL 5/16”)
EYE BOLT ( LARGE 5/16”)
ADJUSTING ROD
MITERING VISE PLATE
WASHER ( 5/16”)
HEX SCREW ( 3/8”X1-1/4”)
HEX SCREW ( 3/8”X3/4”)
MOVABLE VISE PLATE
PAN SCREW (3/16”X3/4”)
BODY FRAME
PAN SCREW ( 3/16”X1/4”)
17
1
1
9
17
1
1
1
1
2
3
5
1
1
1
1
1
1
2
1
5
12
1
1
1
1
1
1
5
1
1
1
2
1
6
CX122035
CX122036
CX122037
CX122038
CX122039
CX122040
CX122041
CX122042
CX122043
CX122044
CX122045
CX122046
CX122047
CX122048
CX122049
CX122050
CX122051
CX122052
CX122053
CX122054
CX122055
CX122056
CX122057
CX122058
CX122059
CX122060
CX122061
CX122062
CX122063
CX122064
CX122065
CX122066
CX122067
CX122068
CX122069
CX122070
CX122071
CX122072
CX122073
BLADE BACK SAFETY COVER
BLADE TENSION ADJUSTABLE KNOB
BLADE TENSION SLIDING GUIDES
HEX SCREW (5/16”X1/2”)
BLADE TENSION SLIDING PLUTE
HEX SCREW (5/16”X1-1/4”)
BLADE WHEEL ( SHAFT)
BEARING #6202ZZ
BLADE WHEEL ( REAL)
BLADE 14T
BLADE WHEEL ( FRONT)
METAL STOP
WASHER
BLADE GUARD ( LEFT )
ADJUSTING KNOB
HEX SCREW ( ¼”X1/2”)
GUIDE PIVOT
BEARING #6200ZZ
HEX SCREW (1/4”X3/4”)
SCREW (1/4”X3/8”)
GUIDE PLATE
BLADE GUIDE ( RIGHT)
VERTICAL CUTTING PLATE
HEX SCREW (1/2”X1”)
MOTOR
MOTOR PULLEY
BELT ( A-23)
GEAR BOX COVER
COVER GASKET
TRANSMISSION WHEEL SEAT
GEAR BOX
OIL SEAL
PLASTIC BEARING SLEEVE
WORM GEAR
BEARING #6202ZZ
C-RING
WORM GEAR PULLEY
PULLEY COVER
PLUM SCREW
18
1
1
2
7
1
1
1
4
1
1
1
2
13
1
1
4
6
6
20
3
1
1
1
2
1
1
1
1
1
1
1
2
2
1
1
1
1
1
2
CX122074
CX122075
CX122076
CX122077
CX122078
CX122079
CX122080
CX122081
CX122082
CX122083
CX122084
CX122085
CX122086
CX122087
CX122088
CX122089
CX122090
CX122091
CX122092
CX122093
CX122094
CX122095
FLOOR STAND
ELECTRIC CORD
WHEEL SHAFT
WHEEL BRACKET
WHEEL
SPLIT CUTTER PIN
FLOOR STAND HANDLE
HEX NUT ( ¼”)
SWITCH SAFTEY BRACKET
SWITCH BOX
SWITCH BOX SCREW
HEX NUT (3/16”)
WASHER
CORD STRAIN RELIEF
WASHER
HEX SCREW (3/8”X1-1/2”)
MOTOR MOUNT PLATE
BLADE SAFETY PLATE ( RIGHT)
BLADE SAFETY PLATE ( LEFT)
HEX SCREW (5/16”X2”)
BLADE WHEEL SAFETY VOVER
HEX SCREW (1/4”X3/8”)
19
2
1
1
2
2
4
1
10
1
1
2
1
1
1
1
1
1
1
1
1
1
2
WARRANTY
CRAFTEX 3 YEARS LIMITED WARRANTY
Craftex warrants every product to be free from defects in materials and agrees to correct such defects
where applicable. This warranty covers three years for parts and 90 days for labour (unless specified
otherwise), to the original purchaser from the date of purchase but does not apply to malfunctions arising
directly or indirectly from misuse, abuse, improper installation or assembly, negligence, accidents, repairs
or alterations or lack of maintenance.
Proof of purchase is necessary.
All warranty claims are subject to inspection of such products or part thereof and Craftex reserves the
right to inspect any returned item before a refund or replacement may be issued.
This warranty shall not apply to consumable products such as blades, bits, belts, cutters, chisels,
punches etceteras.
Craftex shall in no event be liable for injuries, accidental or otherwise, death to persons or damage to
property or for incidental contingent, special or consequential damages arising from the use of our
products.
RETURNS, REPAIRS AND REPLACEMENTS
To return, repair, or replace a Craftex product, you must visit the appropriate Busy Bee Tools showroom
or call 1-800-461-BUSY. Craftex is a brand of equipment that is exclusive to Busy Bee Tools.
For replacement parts directly from Busy Bee Tools, for this machine, please call 1-800-461-BUSY
(2879), and have your credit card and part number handy.
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All returned merchandise will be subject to a minimum charge of 15% for re-stocking and handling
with the following qualifications.
Returns must be pre-authorized by us in writing.
We do not accept collect shipments.
Items returned for warranty purposes must be insured and shipped pre-paid to the nearest
warehouse
Returns must be accompanied with a copy of your original invoice as proof of purchase. Returns must
be in an un-used condition and shipped in their original packaging a letter explaining your reason for
the return. Incurred shipping and handling charges are not refundable.
Busy Bee will repair or replace the item at our discretion and subject to our inspection.
Repaired or replaced items will be returned to you pre-paid by our choice of carriers.
Busy Bee reserves the right to refuse reimbursement or repairs or replacement if a third party without
our prior authorization has carried out repairs to the item.
Repairs made by Busy Bee are warranted for 30 days on parts and labour.
Any unforeseen repair charges will be reported to you for acceptance prior to making the repairs.
The Busy Bee Parts & Service Departments are fully equipped to do repairs on all products
purchased from us with the exception of some products that require the return to their authorized
repair depots. A Busy Bee representative will provide you with the necessary information to have this
done.
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