Dell Premier Wireless Keyboard and Mouse KM717 electronics accessory User's Guide

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Dell Premier Wireless Keyboard and Mouse KM717 electronics accessory User's Guide | Manualzz

Dell Wireless Mouse and Keyboard

KM717

User’s Guide

Regulatory model: KM717

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

Copyright © 2017 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the

United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

2017 - 06

Rev. A01

Contents

Notes, cautions, and warnings .......................................................................... 2

What’s in the box ................................................................................................ 5

Features ................................................................................................................ 6

Mouse ............................................................................................................... 6

Top view ....................................................................................................... 6

Bottom view ................................................................................................. 7

Keyboard .......................................................................................................... 8

Top view ....................................................................................................... 8

Setting up your wireless mouse......................................................................... 9

Installing batteries ........................................................................................... 9

Pairing your wireless mouse .......................................................................... 12

Pairing with a USB device ......................................................................... 12

Pairing with a Bluetooth device ............................................................... 13

Setting up your wireless keyboard ................................................................... 17

Pairing your wireless keyboard ..................................................................... 19

Pairing with a USB device ......................................................................... 19

Pairing with a Bluetooth device .............................................................. 20

Dell Universal Receiver feature for Windows ................................................ 23

Troubleshooting ................................................................................................. 24

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24

28

3

Specifications ..................................................................................................... 32

Statutory information ....................................................................................... 3 4

Warranty ........................................................................................................ 3 4

Limited warranty and return policies ...................................................... 3 4

For U.S. customers: .................................................................................. 3 4

For European, Middle Eastern and African customers: ....................... 3 4

For non-U.S. customers: .......................................................................... 3 4

4

What’s in the box

1 wireless keyboard

3 wireless mouse

5 AAA-type

2 AAA-type

4 USB receiver

6 documents

5

Features

Mouse

Top view

1

2

3

7

6

5

1 left button

3 page backward

5 page forward

7 right button

4

2 scroll/middle button

4 connection-mode button

6 connection-mode light

6

Bottom view

1 power switch 2 laser sensor

7

Keyboard

Top view

1 2

3

1 Bluetooth-pairing button

3 connection-mode switch

2 power switch

8

Setting up your wireless mouse

Installing batteries

1 Remove the mouse cover.

2 Open the battery clamp.

9

3 Install the AAA batteries into the battery compartment.

4 Close the battery clamp.

10

5 Replace the mouse cover.

6 Slide the power switch to power on the mouse.

NOTE: Make sure the distance between your computer and mouse is within 10 meters.

11

Pairing your wireless mouse

Your Dell wireless mouse can be paired with devices using USB and Bluetooth. You can pair and switch between a laptop, desktop, and a compatible mobile device.

Pairing with a USB device

You could connect a device to your wireless mouse using the Dell Universal pairing.

1 Install the Dell Universal USB receiver to the USB port on your computer.

2 The connection-mode light on the mouse turns on to indicate the Dell Universal pairing, then turns off.

12

3 The mouse is paired with your USB device.

Pairing with a Bluetooth device

You could connect up to two devices to your wireless mouse using Bluetooth.

Pairing device two using Bluetooth

You could connect a second device to your wireless mouse using Bluetooth.

1 Press the connection-mode button on your mouse until the connection-mode light indicates that the second-Bluetooth connection is selected.

13

2 The second-Bluetooth connection light starts blinking to confirm the pairing mode is enabled.

3 In Windows Search, type Bluetooth.

4 From the list that appears, click Bluetooth Settings.

5 Ensure that Bluetooth is enabled.

6 From the list of devices, click Dell WM527 → Pair.

NOTE: If Dell WM527 is not listed, ensure pairing mode is enabled on the mouse.

7 Confirm the pairing process on both mouse and device.

The second-Bluetooth connection light turns solid white for a few seconds to confirm the pairing and then the light turns off. After the mouse and a device are paired, they connect automatically when Bluetooth is enabled and they are within the Bluetooth range.

14

Pairing device three using Bluetooth

You could connect a third device to your wireless mouse using Bluetooth.

1 Press the connection-mode button on your mouse until the connection-mode light indicates that the third-Bluetooth connection is selected.

2 The second-Bluetooth connection light starts blinking to confirm the pairing mode is enabled.

15

3 In Windows Search, type Bluetooth.

4 From the list that appears, click Bluetooth Settings.

5 Ensure that Bluetooth is enabled.

6 From the list of devices, click Dell WM527 → Pair.

NOTE: If Dell WM527 is not listed, ensure pairing mode is enabled on the mouse.

7 Confirm the pairing process on both mouse and device.

The third-Bluetooth connection light turns solid white for a few seconds to confirm the pairing and then the light turns off. After the mouse and a device are paired, they connect automatically when Bluetooth is enabled and they are within the Bluetooth range.

16

Setting up your wireless keyboard

1 Remove the battery cover.

2 Install the AAA batteries into the battery compartment.

17

3 Replace the battery cover.

4 Slide the power switch to power on the keyboard.

NOTE: Make sure the distance between your computer and keyboard is within 10 meters.

18

Pairing your wireless keyboard

Your Dell wireless keyboard can be paired with devices using USB and Bluetooth. You can pair and switch between a laptop, desktop, and a compatible mobile device.

Pairing with a USB device

You could connect a device to your wireless keyboard using the Dell

Universal pairing.

1 Install the Dell Universal USB receiver to the USB port on your computer.

2 The connection-mode switch on the keyboard is set to Dell Universal Pairing by default.

19

3 The keyboard is paired with your USB device.

Pairing with a Bluetooth device

You could connect up to two devices to your wireless keyboard using Bluetooth.

Pairing device two using Bluetooth

You could connect a second device to your wireless keyboard using

Bluetooth.

1 Slide the connection-mode switch on your keyboard to select the second-Bluetooth connection.

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2 In Windows Search, type Bluetooth.

3 From the list that appears, click Bluetooth Settings.

4 Ensure that Bluetooth is enabled.

5 From the list of devices, click Dell WK717 → Pair.

NOTE: If Dell WK717 is not listed, press the Bluetooth-pairing button on the keyboard to ensure pairing mode is enabled.

6 Confirm the pairing process on both keyboard and device.

After the keyboard and a device are paired, they connect automatically when

Bluetooth is enabled and they are within the Bluetooth range.

21

Pairing device three using Bluetooth

You could connect a third device to your wireless mouse using Bluetooth.

1 Slide the connection-mode switch on your keyboard to select the third-Bluetooth connection.

2 In Windows Search, type Bluetooth.

3 From the list that appears, click Bluetooth Settings.

4 Ensure that Bluetooth is enabled.

5 From the list of devices, click Dell WK717 → Pair.

NOTE: If Dell WK717 is not listed, press the Bluetooth-pairing button on the keyboard to ensure pairing mode is enabled.

6 Confirm the pairing process on both keyboard and device.

After the keyboard and a device are paired, they connect automatically when

Bluetooth is enabled and they are within the Bluetooth range.

22

Dell Universal Receiver feature for

Windows

You can use the Dell Universal Receiver to manage the devices paired with your Dell wireless mouse and keyboard. The Dell Universal Receiver allows up to six Dell Universal compatible wireless devices to be added to the receiver.

Dell Universal Receiver Control Panel

You can add Dell Universal compatible wireless devices to the receiver using the Dell

Universal Receiver Control Panel.

Installing Dell Universal Receiver Control Panel

1 Turn on the computer.

2 Go to www.dell.com/support.

3 In the Search bar, type Dell Universal Receiver.

4 Click Search .

5 Download the Dell Universal Receiver and save the file.

6 After the download is complete, open the file and follow the instructions on the screen to install the Dell Universal Receiver.

Using Dell Universal Receiver Control Panel

The receiver and mouse shipped with your system are paired at the factory. Use the Dell

Universal Receiver Control Panel to view the connection status of your wireless keyboard or pair the mouse with another receiver.

Follow the instructions on the screen to add a device or to remove a pairing.

23

Troubleshooting

Common Symptoms

The following table contains information about common issues you might encounter and the possible solutions.

Problems

Unable to use the mouse

Possible causes

The white LED indicator on top of the mouse does not light up when the mouse is powered on

Possible solutions

1 Check if the battery is inserted correctly.

• Battery “+” and “-“ ends should follow those indicated on the battery compartment label.

2 Check the battery level.

• If the mouse uses a rechargeable battery, make sure the battey is fully charged.

• If the battery is exhausted, replace it with a new one.

3 Turn the mouse off then on.

• Check if the battery status light is flashing amber 10 times, indicating the battery power is low.

If the battery is fully depleted, the battery status light will not turn on.

4 Make sure the USB dongle is directly connected to your computer.

• Avoid using the port replicators, USB hubs, etc.

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5 Change the USB port.

• Insert the USB dongle into another USB port on your computer.

Unable to pair the mouse to the computer using

Bluetooth

The Bluetooth icon on the computer doesn’t light up when connecting the mouse to the computer.

1 Check the battery level.

• If the mouse uses a rechargeable battery, make sure the battery is fully charged.

• If the battery is exhausted, replace it with a new one.

2 Turn the mouse off then on.

• Check if the battery status light is flashing amber 10 times, indicating the battery power is low. If the battery is fully depleted, the battery status light will not turn on.

3 Restart your computer.

4 Check the operating system is

Microsoft Windows

10/Microsoft Windows

8/Microsoft Windows

7/Chrome/Android.

5 Make sure the mouse is set to

Bluetooth Low Energy (BLE) mode in your computer. For instructions, refer to the documentation that came with your computer.

6 Turn off then on the

Bluetooth Low Energy (BLE) mode in your computer. For instructions, refer to the documentation that came with your computer.

25

Mouse pointer does not move

Left/right buttons doesn’t work

Wireless connection is lost

The mouse pointer freezes

No response when the left or right mouse button is pressed

Previously paired mouse no longer works on the computer

Unable to pair the mouse with the computer

Wireless pairing error message is received while pairing the mouse with the computer

1 Check the battery level.

• If the mouse uses a rechargeable battery, make sure the battery is fully charged.

• If the battery is exhausted, replace it with a new one.

2 Turn the mouse off then on.

• Check if the battery status light is flashing amber 10 times, indicating the battery power is low. If the battery is fully depleted, the battery status light will not turn on.

3 Restart your computer.

1 Check the battery level.

• If the mouse uses a rechargeable battery, make sure the battery is fully charged.

• If the battery is exhausted, replace it with a new one.

2 Turn the mouse off then on.

• Check if the battery status light is flashing amber 10 times, indicating the battery power is low. If the battery is fully depleted, the battery status light will not turn on.

3 Restart your computer.

26

4 Make sure the USB dongle is connected directly to your computer.

• Avoid using the port replicators, USB hubs, etc.

5 Change the USB port.

• Insert the USB dongle into another USB port on your computer.

27

Frequently Asked Questions

Question 1:

My Bluetooth keyboard and mouse do not reconnect to my computer after being idle. How do I reconnect my keyboard and mouse?

Answer:

Windows 7 and Windows 8 have a known issue with selective power mangement of attached devices which could make your keyboard or mouse appear locked.

Reboot the system or turn your Bluetooth radio off and back on to reconnect your keyboard and mouse.

If the Bluetooth radio on your computer is set to “Allow the computer to turn off this device to save power”, this could also cause your keyboard and mouse to not reconnect after being idle. To solve this, disable the “Allow the computer to turn off this device to save power option in the Bluetooth radio properties of your computer.

For Windows 7:

1 .

Click the Start button and type Device Manager .

2 .

Click on Device Manager in the Results window.

3 .

In Device Manager, expand Bluetooth Radios .

4 .

Right click on the Bluetooth radio device and select Properties .

5 .

On the Advanced tab, the Manufacturer Id will be 15 if your radio is

Broadcom-based. On the Power Management tab, uncheck the option

Allow the computer to turn off this device to save power .

6 .

Click OK.

28

For Windows 8:

1 . Select Search and type Device Manager .

2. Select Settings .

3.

In Device Manager, expand Bluetooth and select the Bluetooth radio.

4. Right click on the Bluetooth radio and select Properties .

5. On the Power Management tab, uncheck the option Allow the

.

6. Click OK.

29

For Windows 10:

1. Type Device Manager in Search the web and Windows field

(next to the Start button) and press Enter.

2. In Device Manager, expand Bluetooth and select the Bluetooth radio.

3. Right click on the Bluetooth radio and select Properties .

4. On the Power Management tab, uncheck the option Allow the computer to turn off this device to save power .

5. Click OK.

30

Question 2:

Why is my Bluetooth keyboard and mouse slow when reconnecting to my computer, when compared to my mouse using a USB 2.0 Nano dongle?

Answer :

A wireless mouse using a USB2.0 Nano dongle utilizes a dedicated 2.4G connection between the computer and mouse, making the reconnection almost instantaneous.

Using a Bluetooth connection, the Dell KM717 Bluetooth keybaord and mouse shares the same 2.4G bandwidth with the Wireless subsystem of the computer making reconnection slower in comparison to a wireless mouse using a 2.0

USB Nano dongle. During this reconnection process, mouse cursor movement could be seen as erratic until the reconnection link is fully established.

31

Specifications

General

Model number

Connection type

System requirement (2.4GH)

System requirement (Bluetooth)

KM717

2.4 GH Wireless & Bluetooth dual mode technology

Microsoft Windows 10/

Microsoft Windows 8/

Microsoft Windows 7/

Microsoft Windows XP/

Microsoft Windows Vista/

Server 2003/

Server 2008/

Server 2012/

Linux 6.x/

Ubuntu,

Neokylin,

Free DOS,

Chrome and Android

Microsoft Windows 10/

Microsoft Windows 8/

Microsoft Windows 7/

Chrome and Android

Electrical

Operating voltage

Battery required

Physical Characteristics

Weight (without battery)

Dimensions:

Length

Width

Height

1.0 V - 1.5 V

Two AAA alkaline

62 g (0.1366 lb)

113.3 mm (4.461 in)

66.7 mm (2.626 in)

36.05 mm (1.419 in)

32

Environmental

Temperature

Operating

Storage

Storage Humidity

2.4 GHz wireless

Radio transmission

Range

-10°C to 50°C

-40°C to 65°C

95% maximum relative humidity; non-condensing

Bi-directional communication

(Transceiver)

Up to 10 m

33

Statutory information

Warranty

Limited warranty and return policies

Dell-branded products carry a 1-year limited hardware warranty. If purchased together with a Dell system, it will follow the system warranty.

For U.S. customers:

This purchase and your use of this product are subject to Dell’s end user agreement, which you can find at Dell.com/terms. This document contains a binding arbitration clause.

For European, Middle Eastern and African customers:

Dell-branded products that are sold and used are subject to applicable national consumer legal rights, the terms of any retailer sale agreement that you have entered into (which will apply between you and the retailer) and Dell’s end user contract terms.

Dell may also provide an additional hardware warranty—full details of the Dell end user contract and warranty terms can be found by going to Dell.com, selecting your country from the list at the bottom of the “home” page and then clicking the “terms and conditions” link for the end user terms or the “support” link for the warranty terms.

For non-U.S. customers:

Dell-branded products that are sold and used are subject to applicable national consumer legal rights, the terms of any retailer sale agreement that you have entered into (which will apply between you and the retailer) and Dell’s warranty terms. Dell may also provide an additional hardware warranty

—full details of Dell’s warranty terms can be found by going to Dell.com, selecting your country from the list at the bottom of the “home” page and then clicking the “terms and conditions” link or the “support” link for the warranty terms.

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