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Dell OptiPlex 3010 Small Form Factor
Owner's Manual
Regulatory Model: D04S
Regulatory Type: D04S001
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2013 Dell Inc.
Trademarks used in this text: Dell ™ , the DELL logo, Dell Precision ™ , Precision ON ™ ,ExpressCharge ™ , Latitude ™ , Latitude ON ™ ,
OptiPlex ™ , Vostro ™ , and Wi-Fi Catcher ™ are trademarks of Dell Inc. Intel ® , Pentium ® , Xeon ® , Core ™ , Atom ™ , Centrino ® , and Celeron ® are registered trademarks or trademarks of Intel Corporation in the U.S. and other countries. AMD ® is a registered trademark and
AMD Opteron ™ , AMD Phenom ™ , AMD Sempron ™ , AMD Athlon ™ , ATI Radeon ™ , and ATI FirePro ™ are trademarks of Advanced Micro
Devices, Inc. Microsoft ® , Windows ® , MS-DOS ® , Windows Vista ® , the Windows Vista start button, and Office Outlook ® are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Blu-ray Disc ™ is a trademark owned by the Blu-ray Disc Association (BDA) and licensed for use on discs and players. The Bluetooth ® word mark is a registered trademark and owned by the Bluetooth ® SIG, Inc. and any use of such mark by Dell Inc. is under license. Wi-Fi ® is a registered trademark of Wireless Ethernet Compatibility Alliance, Inc.
2013 — 08
Rev. A01
Contents
1 Working on Your Computer....................................................................................................... 7
2 Removing and Installing Components..................................................................................... 9
3 System Setup............................................................................................................................. 33
4 Troubleshooting.........................................................................................................................43
............................................ 51
Alert! Security override Jumper is installed.
WARNING: Dell's Disk Monitoring System has detected that drive [0/1] on the [primary/secondary]
..................................................56
5 Specifications............................................................................................................................ 57
6 Contacting Dell.......................................................................................................................... 63
6
1
Working on Your Computer
Before Working Inside Your Computer
Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that the following conditions exist:
• You have read the safety information that shipped with your computer.
• A component can be replaced or--if purchased separately--installed by performing the removal procedure in reverse order.
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/ regulatory_compliance
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface, such as a connector on the back of the computer.
CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins.
CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned.
NOTE: The color of your computer and certain components may appear differently than shown in this document.
To avoid damaging your computer, perform the following steps before you begin working inside the computer.
1.
Ensure that your work surface is flat and clean to prevent the computer cover from being scratched.
2.
Turn off your computer (see Turning Off Your Computer).
CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device.
3.
Disconnect all network cables from the computer.
4.
Disconnect your computer and all attached devices from their electrical outlets.
5.
Press and hold the power button while the computer is unplugged to ground the system board.
6.
Remove the cover.
7
8
CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate static electricity, which could harm internal components.
Turning Off Your Computer
CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your computer.
1.
Shut down the operating system:
– In Windows 8:
* Using a touch-enabled device: a. Swipe in from the right edge of the screen, opening the Charms menu and select Settings.
b. Select the and then select Shut down
* Using a mouse: a. Point to upper-right corner of the screen and click Settings. b. Click the and select Shut down.
– In Windows 7: or
1. Click Start .
2. Click Shut Down.
1. Click Start .
2. Click the arrow in the lower-right corner of the Start menu as shown below, and then click Shut
Down..
2.
Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your operating system, press and hold the power button for about 6 seconds to turn them off.
After Working Inside Your Computer
After you complete any replacement procedure, ensure you connect any external devices, cards, and cables before turning on your computer.
1.
Replace the cover.
CAUTION: To connect a network cable, first plug the cable into the network device and then plug it into the computer.
2.
Connect any telephone or network cables to your computer.
3.
Connect your computer and all attached devices to their electrical outlets.
4.
Turn on your computer.
5.
If required, verify that the computer works correctly by running the Dell Diagnostics.
Removing and Installing Components
This section provides detailed information on how to remove or install the components from your computer.
Removing the Cover
1.
Follow the procedures in Before Working Inside Your Computer
.
2.
Pull up the cover-release latch at the side of the computer.
2
3.
Lift the cover upward to a 45–degree angle and remove it from the computer.
Related Links
Installing The Cover
1.
Place the computer cover on the chassis.
2.
Press down on the computer cover, until it clicks into place.
3.
Follow the procedures in After Working Inside Your Computer
.
Related Links
9
Removing the Front Bezel
1.
Follow the procedures in Before Working Inside Your Computer
.
2.
Remove the
.
3.
Pry the front bezel retention clips away from the chassis.
4.
Rotate the bezel away from the computer to release the hooks on the opposite edge of the bezel from the chassis.
Related Links
Installing The Front Bezel
1.
Insert the four hooks along the bottom edge of the front bezel into the slots on the chassis front.
2.
Rotate the bezel toward the computer to engage the front bezel retention clips until they click into place.
3.
4.
Follow the procedures in After Working Inside Your Computer
.
Related Links
Removing the Expansion Card
1.
Follow the procedures in Before Working Inside Your Computer
.
2.
Remove the
.
3.
Remove the
4.
Rotate the release tab on the card-retention latch upward.
10
5.
Pull the release lever away from the PCIe x16 card until you release the securing tab from the dent in the card.
Then, ease the card up and out of its connector and remove it from the computer.
6.
Pull the release lever away from the PCIe x4 card (if any) to release the securing tab from the dent in the card.
Then, ease the card up and out of its connector and remove it from the computer.
Related Links
Installing The Expansion Card
1.
Insert the PCIe x4 card into the connector on the system board and press down to secure it in place.
2.
Insert the PCIe x16 card (if any) into the connector on the system board and press down to secure it in place.
3.
.
4.
5.
Follow the procedures in After Working Inside Your Computer
.
Related Links
11
Removing the Optical Drive
1.
Follow the procedures in Before Working Inside Your Computer
.
2.
Remove the
.
3.
Remove the data cable and power cable from the back of the optical drive.
4.
Lift the blue tab and slide the optical drive inwards to remove it from the computer.
5.
Remove the optical drive from the bracket.
Related Links
Installing The Optical Drive
1.
Insert the optical drive into the bracket.
2.
Lift the blue tab and slide the optical drive outwards to insert it into the computer.
3.
Connect the data cable and power cable to the optical drive.
12
4.
5.
Follow the procedures in After Working Inside Your Computer
.
Related Links
Removing the Hard Drive
1.
Follow the procedures in Before Working Inside Your Computer
.
2.
Remove the
.
3.
Remove the hard drive from the chassis.
4.
Press the retention clips inwards and slide the hard-drive bracket from the drive cage.
5.
Flex the hard-drive bracket and then remove the single 3.5 inch hard drive or two 2.5 inch hard drives from the bracket.
6.
Release the screws that secure the 2.5 inch hard drive to the top of the hard-drive bracket.
7.
Release the screws that secure the 2.5 inch hard drive to the underside of the hard-drive bracket.
13
Related Links
Installing The Hard Drive
1.
Tighten the screws to secures the two hard drives to the hard drive bracket.
2.
Flex the hard-drive bracket and then insert the single hard drive or two hard drives into the bracket.
3.
Press the retention clips inwards and slide the hard-drive bracket into the drive cage.
4.
5.
Follow the procedures in After Working Inside Your Computer
.
Related Links
Removing the Memory
1.
Follow the procedures in Before Working Inside Your Computer
.
2.
Remove the
.
3.
Remove the
4.
Remove the
5.
Release the memory-retention clips on each side of the memory modules.
6.
Lift the memory modules out of the connectors on the system board.
14
Related Links
Installing The Memory
1.
Insert the memory modules into the connectors on the system board. Install the memory modules in the order of A1
> B1 > A2 > B2.
2.
Press down on the memory modules until the retention clips spring back to secure them in place.
3.
.
4.
.
5.
6.
Follow the procedures in After Working Inside Your Computer
.
Related Links
Removing the Chassis Intrusion Switch
1.
Follow the procedures in Before Working Inside Your Computer
.
2.
Remove the
.
3.
Disconnect the intrusion-switch cable from system board.
4.
Slide the intrusion switch inwards and remove it from the system board.
15
Related Links
Installing the Intrusion Switch
Installing The Intrusion Switch
1.
Insert the intrusion switch into the chassis rear and slide it outward to secure it.
2.
Connect the intrusion-switch cable to the system board.
3.
4.
Follow the procedures in After Working Inside Your Computer
.
Related Links
Removing the Speaker
1.
Follow the procedures in Before Working Inside Your Computer
.
2.
Remove the
.
3.
Remove the
4.
Remove the
5.
Disconnect the speaker cable from the system board.
6.
Unthread the speaker cable from the fan shelter clip.
16
7.
Press the speaker securing tab, and slide the speaker towards the right of the computer to release it.
8.
Remove the speaker from the chassis.
Related Links
Installing the Internal Speaker
Installing The Speaker
1.
Place the speaker on the appropriate location of the chassis rear.
2.
Press the speaker-securing tab and slide the speaker towards the left of the computer to secure it.
3.
Thread the internal speaker cable into the fan shelter clip.
4.
Connect the speaker cable to the system board.
5.
.
6.
.
7.
8.
Follow the procedures in After Working Inside Your Computer
.
Related Links
17
Removing the Heat Sink and Processor
1.
Follow the procedures in Before Working Inside Your Computer
.
2.
Remove the
.
3.
Remove the
4.
Remove the
5.
Disconnect the heat-sink assembly cable from the system board.
6.
Release the Input/Output Board or the FlyWire cable from the routing channel on the heat sink.
7.
Loosen the captive screws in the order of 1,2,3 and 4.
8.
Lift the heat sink assembly upwards, and remove it from the computer. Lay the assembly with the fan facing downwards, and with the thermal grease facing upwards.
18
9.
Press the release lever down and then move it outward to release it from the retention hook that secures it.
10. Lift the processor cover.
11. Lift the processor to remove it from the socket and place it in an antistatic package.
Related Links
Installing the Heat sink and Processor
19
Installing The Heat Sink And Processor
1.
Insert the processor into the processor socket. Ensure the processor is properly seated.
2.
Lower the processor cover.
3.
Press the release lever down and then move it inward to secure it with the retention hook.
4.
Place the heat sink assembly into the chassis.
5.
Tighten the captive screws to secure the heat-sink assembly to the system board.
6.
Secure the Input/Output Board or the FlyWire cable to the routing channel on the heat sink.
7.
Connect the heat sink assembly cable to the system board.
8.
.
9.
.
11. Follow the procedures in After Working Inside Your Computer
.
Related Links
Removing the Heat sink and Processor
Removing the Coin-Cell Battery
1.
Follow the procedures in Before Working Inside Your Computer
.
2.
Remove the
.
3.
Remove the
4.
Press the coin-cell battery inward to allow the battery to pop up from the socket.
5.
Lift the coin-cell battery out of the computer.
Related Links
20
Installing the Coin-Cell Battery
Installing The Coin-Cell Battery
1.
Place the coin-cell battery into its slot on the system board.
2.
Press the coin-cell battery downwards till it is secured.
3.
.
4.
5.
Follow the procedures in After Working Inside Your Computer
.
Related Links
Removing the Coin-Cell Battery
Removing the Power-Switch Cable
1.
Follow the procedures in Before Working Inside Your Computer
.
2.
Remove the
.
3.
Remove the
4.
Remove the
5.
Disconnect the power-switch cable from the system board.
6.
Unthread the power-switch cable from the chassis clip.
7.
Pry the power-switch cable away from the chassis.
21
8.
Slide the power-switch cable out through the front of the computer.
Related Links
Installing the Power-Switch Cable
Installing the Power-Switch Cable
1.
Slide the power-switch cable in through the front of the computer.
2.
Secure the power-switch cable to the chassis.
3.
Thread the power-switch cable into the chassis clip.
4.
Connect the power-switch cable to the system board.
5.
.
6.
.
7.
8.
Follow the procedures in After Working Inside Your Computer
.
Related Links
Removing the Power Switch Cable
Removing the System Fan
1.
Follow the procedures in Before Working Inside Your Computer
.
2.
Remove the
.
3.
Remove the
4.
Remove the
5.
Remove the
.
6.
Disconnect the fan cable from the system board.
22
7.
Slide the grommets inward along the groove and pass through the chassis.
8.
Lift and remove the system fan from the computer.
9.
Pry up the grommets from the system fan and remove it.
Related Links
23
Installing The System Fan
1.
Insert the four grommets into the system fan.
2.
Place the system fan in the chassis.
3.
Pass the four grommets through the chassis and slide outward along the grooves to secure them in place.
4.
Connect the fan cable to the system board.
5.
6.
.
7.
.
8.
9.
Follow the procedures in After Working Inside Your Computer
.
Related Links
Removing The Input/Output (I/O) Panel
1.
Follow the procedures in Before Working Inside Your Computer
.
2.
Remove the
.
3.
Remove the
4.
Remove the
5.
Unthread the I/O panel or the FlyWire cable from the fan-shelter clip and heat sink.
6.
Disconnect the I/O panel or the FlyWire cable from the system board.
7.
Remove the single screw that secures the I/O panel to the chassis.
24
8.
Slide the I/O panel towards the right of the computer to release it from the chassis.
9.
Remove the I/O panel.
Related Links
Installing The Input/Output (I/O) Panel
Installing The Input/Output (I/O) Panel
1.
Insert the I/O panel into the slot on the chassis front.
2.
Slide the I/O panel towards the left of the computer to secure to the chassis.
3.
Tighten the screw to secure the I/O panel to the chassis.
4.
Connect the I/O panel or the FlyWire cable to the system board.
5.
Thread the I/O panel or the FlyWire cable into the fan-shelter clip and the routing on the heat sink.
6.
.
7.
.
8.
9.
Follow the procedures in After Working Inside Your Computer
.
25
Related Links
Removing The Input/Output (I/O) Panel
Removing the Power Supply
1.
Follow the procedures in Before Working Inside Your Computer
.
2.
Remove the
.
3.
Remove the
4.
Remove the
5.
Remove the
.
6.
Disconnect the 4-pin power cable from the system board.
7.
Unthread the 4–pin power cable from the chassis clips.
8.
Disconnect the 24-pin power cable from the system board.
9.
Remove the screws that secure the power supply, from the back of the computer.
26
10. Push in on the blue release tab beside the power supply, and slide the power supply towards the front of the computer.
11. Lift the power supply out of the computer.
Related Links
Installing The Power Supply
1.
Place the power supply in the chassis and slide outward to secure it.
2.
Tighten the three screws securing the power supply to the back of the computer.
3.
Connect the power cable to the system board.
4.
Thread the power cable into the chassis clips.
5.
Connect the power cable to the system board.
6.
7.
.
8.
.
9.
27
10. Follow the procedures in After Working Inside Your Computer
.
Related Links
Removing the System Board
1.
Follow the procedures in Before Working Inside Your Computer
.
2.
Remove the
.
3.
Remove the
4.
Remove the
5.
Remove the
6.
Remove the
.
7.
Remove the
.
8.
Disconnect all the cables connected to the system board, and move the cables away from the chassis.
9.
Lift and release the expansion-card latch, to gain access to the screws securing the system board.
10. Remove the screws that secure the system board to the chassis.
28
11. Remove the 7–mm hex screw that secures the system board to the chassis.
12. Slide the system board towards the front of the computer.
13. Remove the system board from the chassis.
Related Links
Installing The System Board
1.
Align the system board to the port connectors on the rear of the chassis and place the system board in the chassis.
2.
Tighten the 7–mm hex screw securing the system board to the chassis.
3.
Tighten the screws securing the system board to the chassis.
4.
Close the expansion card latch.
5.
Connect the cables to the system board.
6.
Connect the intrusion switch cable, SATA cables, Input/Output board cable, system fan cable, power switch cable, internal speaker cable, and the power supply cables to the system board.
7.
8.
Install the heat sink and processor .
29
9.
.
.
.
13. Follow the procedures in After Working Inside Your Computer
.
Related Links
Removing the Drive Cage
1.
Follow the procedures in Before Working Inside Your Computer
.
2.
Remove the
.
3.
Remove the
4.
Remove the data cable and power cable from the back of the optical drive.
5.
Slide the drive-cage handle toward the back of the computer into the unlocked position.
6.
Rotate the drive cage upward using the handle and lift the drive cage free off the chassis.
30
7.
Remove the data cable and power cable from the back of the hard drive.
8.
Remove the drive cage from the computer.
Related Links
Installing The Drive Cage
1.
Place the drive cage on the edge of the computer to allow access to the cable connectors on the hard drive.
2.
Connect the data cable and power cable to the back of the hard drive.
3.
Flip over the drive cage and insert it into the chassis. The drive cage tabs are secured by the slots in the chassis.
4.
Slide the drive-cage handle toward the front of the computer into the locked position.
5.
Connect the data cable and power cable to the back of the optical drive.
6.
.
7.
8.
Follow the procedures in After Working Inside Your Computer
.
Related Links
Removing the Fan Shelter
1.
Follow the procedures in Before Working Inside Your Computer
.
2.
Remove the
.
3.
Unthread the cables in the fan shelter clip.
31
4.
Lift the fan shelter free from the computer.
Related Links
Installing The Fan Shelter
1.
Insert the fan shelter into the computer.
2.
Thread the cables into the fan shelter clip.
3.
4.
Follow the procedures in After Working Inside Your Computer
.
Related Links
32
3
System Setup
System Setup
This computer offers you the following options:
• Access System Setup by pressing <F2>
• Bring up a one-time boot menu by pressing <F12>
Press <F2> to enter System Setup and make changes to the user-definable settings. If you have trouble entering System
Setup using this key, press <F2> when the keyboard LEDs first flash.
Boot Menu
This feature gives users a quick and convenient mechanism to bypass the System Setup-defined boot device order and boot directly to a specific device (for example: floppy, CD-ROM, or hard drive).
Keystroke
<Ctrl><Alt><F8>
<F12>
Function one-time boot and diagnostics utility menu one-time boot and diagnostics utility menu
Boot Menu Enhancements
The boot menu enhancements are as follows:
• Easier access — Although the <Ctrl><Alt><F8> keystroke still exists and can be used to call up the menu, simply press <F12> during system boot to access the menu.
• User prompting — Not only is the menu easy to access, when you are prompted to use the keystroke on the
BIOS splash screen (see image below). The keystroke is not "hidden".
• Diagnostics options — The boot menu includes two diagnostic options, IDE Drive Diagnostics (90/90 Hard Drive
Diagnostics) and Boot to the Utility Partition. The benefit here is that you do not have to remember the
<Ctrl><Alt><D> and <Ctrl><Alt><F10> keystrokes (although they still work).
NOTE: The BIOS features an option to disable either or both of the keystroke prompts under the System Security /
Post Hotkeys submenu.
When you enter the <F12> or <Ctrl><Alt><F8> keystroke correctly, the computer beeps. The key sequence invokes the
Boot Device Menu.
33
Since the one-time boot menu only affects the current boot, it has the added benefit of not requiring the technician to restore the customer's boot order after completing troubleshooting.
Timing Key Sequences
The keyboard is not the first device initialized by Setup. As a result, if you press a keystroke too early, you lock out the keyboard. When this happens, a keyboard error message appears on the monitor, and you cannot restart the system with the <Ctrl><Alt><Del> keys.
To avoid this scenario, wait until the keyboard is initialized before pressing the keystroke. There are two ways to know that this has happened:
• The keyboard lights flash.
• The "F2=Setup" prompt appears in the top right-hand corner of the screen during boot.
The second method is good if the monitor is already warmed up. If it is not, the system often passes the window of opportunity before the video signal is visible. If this is the case, rely on the first method—the keyboard lights—to know the keyboard is initialized.
Beep Codes and Text Error Messages
The OptiPlex BIOS is capable of displaying error messages in plain English, along with beep codes. If the BIOS determine the previous boot was unsuccessful, it displays an error message similar to the following:
Previous attempts at booting the system have failed at checkpoint ______. For help resolving this problem, please note this checkpoint and contact Dell
Technical Support.
Navigation
The computer setup can be navigated by either the keyboard or the mouse.
Use the following keystrokes to navigate the BIOS screens:
Action
Expand and collapse field
Expand or collapse all fields
Keystroke
<Enter>, left- or right-arrow key, or +/–
< >
34
Action
Exit BIOS
Change a setting
Select field to change
Cancel modification
Reset defaults
Keystroke
<Esc> — Remain in Setup, Save/Exit, Discard/Exit
Left or right-arrow key
<Enter>
<Esc>
<Alt><F> or Load Defaults menu option
System Setup Options
NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not appear.
Table 1. General
Option
System Information
Description
Displays the following information:
• System Information: Displays BIOS Version, Service Tag, Asset Tag, Ownership
Date, Manufacture Date, and the Express Service Code.
• Memory Information: Displays Memory Installed, Memory Available, Memory
Speed, Memory Channels Mode, Memory Technology, DIMM 1 Size, DIMM 2
Size, DIMM 3 Size, and DIMM 4 Size.
• Processor Information: Displays Processor Type, Core Count, Processor ID,
Current Clock Speed, Minimum Clock Speed, Maximum Clock Speed,
Processor L2 Cache, Processor L3 Cache, HT Capable, and 64-Bit Technology.
• PCI Information: Displays SLOT1, SLOT2, SLOT3, SLOT4
• Device Information: Displays SATA-0, SATA-1, SATA-2, SATA-3, and LOM MAC
Address.
Boot Sequence
Date/Time
Allows you to specify the order in which the computer attempts to find an operating system from the devices specified in this list.
• USB Storage Device
• CD/DVD/CD-RW Drive
• Onboard NIC
Allows you to set the date and time settings. Changes to the system date and time take effect immediately.
Table 2. System Configuration
Option
Integrated NIC
Description
Allows you to enable or disable the integrated network card. You can set the integrated
NIC to:
• Disabled
• Enabled (default)
• Enabled w/PXE
• Enabled w/ImageServer
35
Option
Serial Port
SATA Operation
Drives
Smart Reporting
USB Configuration
Description
NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not appear.
Allows you to set the serial port settings. You can set the serial port to:
• Disabled
• Auto
• COM1
• COM2
• COM3
• COM4
NOTE: The operating system may allocate resources even though the setting is disabled.
Allows you to configure the operating mode of the integrated hard drive controller.
• Disabled = The SATA controllers are hidden
• ATA = SATA is configured for ATA mode
Allows you to enable or disable the various drives on-board:
• SATA-0
• SATA-1
• SATA-2
• SATA-3
This field controls whether hard drive errors for integrated drives are reported during system startup. This option is disabled by default.
Allows you to enable or disable the integrated USB controller for:
• Boot Support
• Rear Dual USB Ports
• Front USB Ports
• Rear Quad USB Ports
Allows you to enable or disable the Wi-Fi Radio.
Miscellaneous Devices
Table 3. Security
Option
Administrative Password
System Password
Internal HDD-0 Password
Description
Allows you to set restricted access to system setup program. This option is not set by default.
Displays the current status of the system's password security feature and allows a new system password to be assigned and verified.
This option is not set by default.
Displays the current status of the password on the system's internal hard disk drive
(HDD).
This option is not set by default
36
Option
Strong Password
Password Configuration
Password Bypass
Password Changes
Computrace
Chassis Intrusion
CPU XD Support
OROM Keyboard Access
Admin Setup Lockout
Description
This option lets you enable or disable strong passwords for the system.
Allows you to control the minimum and maximum number of characters allowed for a administrative password and the system password.
This option lets you bypass the System (Boot) Password and the internal HDD password prompts during a system restart.
• Disabled — Always prompt for the system and internal HDD password when they are set. This option is disabled by default.
• Reboot Bypass — Bypass the password prompts on Restarts (warm boots).
NOTE: The system will always prompt for the system and internal HDD passwords when powered on from the off state (a cold boot). Also, the system will always prompt for passwords on any module bay HDDs that may be present.
This option lets you determine whether changes to the System and Hard Disk passwords are permitted when an administrator password is set. W
Allow Non-Admin Password Changes - This option is enabled by default.
This field lets you Activate or Disable the BIOS module interface of the optional
Computrace Service from Absolute Software. Enables or disables the optional
Computrace service designed for asset management.
• Deactivate - This option is disabled by default.
• Disable
• Activate
Allows you to control the chassis intrusion feature. You can set this option to:
• Enable
• Disable
• On-Silent — Enabled by default if chassis intrusion is detected.
Allows you to enable or disable the Execute Disable mode of the processor. This option is enabled by default.
This option determines whether users are able to enter Option ROM Configuration screens via hotkeys during boot. Specifically, these settings are capable of preventing access to Intel RAID (CTRL+I) or Intel Management Engine BIOS Extension (CTRL+P/
F12)
• Enable — User may enter OROM configuration screens via the hotkey.
• One-Time Enable — User may enter OROM configuration screens via the hotkeys on next boot only. After next boot, the setting will revert to disabled.
• Disable — User may not enter OROM configuration screens via the hotkey.
This option is set to Enable by default.
Allows you to enable or disable the option to enter Setup when an Administrative password is set. This option is not set by default.
37
Table 4. Secure Boot
Option
Secure Boot Enable
Expert key Management
Description
Allows you to enable or disable Secure Boot feature
• Disable
• Enable
Allows you to manipulate the security key databases only if the system is in Custom
Mode. The Enable Custom Mode option is disabled by default. The options are:
• PK
• KEK
• db
• dbx
If you enable the Custom Mode, the relevant options for PK, KEK, db, and dbx appear.
The options are:
• Save to File- Saves the key to a user-selected file
• Replace from File- Replaces the current key with a key from a user-selected file
• Append from File- Adds a key to the current database from a user-selected file
• Delete- Deletes the selected key
• Reset All Keys- Resets to default setting
• Delete All Keys- Deletes all the keys
NOTE: If you disable the Custom Mode, all the changes made will be erased and the keys will restore to default settings.
Table 5. Performance
Option
Multi Core Support
Intel SpeedStep
C States Control
Hyper-Thread Control
Description
This field specifies whether the process will have one or all cores enabled. This option is enabled by default.
Allows you to enable or disable the Intel SpeedStep mode of the processor. This option is disabled by default.
Allows you to enable or disable additional processor sleep states. This option is disabled by default.
Allows you to enable or disable the Hyper-Threading Technology. This option is enabled by default.
Table 6. Power Management
Option
AC Recovery
Description
Determines how the system responds when AC power is re-applied after a power loss.
You can set the AC Recovery to:
• Power Off
• Power On
38
Option
Auto On Time
Deep Sleep Control
Fan Control Override
Wake on LAN
Table 7. POST Behavior
Option
Numlock LED
Keyboard Errors
POST Hotkeys
Fast Boot
Description
• Last State
This option is Power Off by default.
Sets time to automatically turn on the computer. Time is kept in standard 12-hour format (hour:minutes:seconds). Change the startup time by typing the values in the time and AM/PM fields.
NOTE: This feature does not work if you turn off your computer using the switch on a power strip or surge protector or if Auto Power is set to disabled.
Allows you to define the controls when Deep Sleep is enabled.
• Disabled
• Enabled in S5 only
• Enabled in S4 and S5
This option is Disabled by default.
Controls the speed of the system fan. This option is disabled by default.
NOTE: When enabled, the fan runs at full speed.
This option allows the computer to power up from the off state when triggered by a special LAN signal. This feature only works when the computer is connected to AC power supply.
• Disabled - Does not allow the system to power on by special LAN signals when it receives a wake-up signal from the LAN or wireless LAN.
• LAN Only - Allows the system to be powered on by special LAN signals.
This option is Disabled by default.
Description
Allows you to enable or disable the Numlock feature when your computer starts. This option is enabled by default.
Allows you to enable or disable the keyboard error reporting when the computer starts.
This option is enabled by default.
Allows you to specify the function keys to display on the screen when the computer starts.
Enable F12 — Boot menu (enabled by default)
This option can speed up the boot process by bypassing some compatibility steps:
• Minimal — The system boots quickly, unless the BIOS has been updated, memory changed, or the previous POST did not complete.
• Thorough — The system does not skip any steps in the boot process.
• Auto — This allows the operating system to control this setting (this works only when the operating system supports Simple Boot Flag).
39
Option
Table 9. Maintenance
Option
Service Tag
Asset Tag
SERR Messages
Description
This option is set to Thorough by default.
Table 8. Virtualization Support
Option
Virtualization
VT for Direct I/O
Description
This option specifies whether a Virtual Machine Monitor (VMM) can utilize the additional hardware capabilities provided by Intel ® Virtualization Technology. Enable
Intel Virtualization Technology - This option is disabled by default.
Enables or disables the Virtual Machine Monitor (VMM) from utilizing the additional hardware capabilities provided by Intel ® Virtualization technology for direct I/O. Enable
Intel Virtualization Technology for Direct I/O - This option is disabled by default.
Description
Displays the Service Tag of your computer.
Allows you to create a system asset tag if an asset tag is not already set. This option is not set by default.
Controls the SERR message mechanism. This option is not set by default. Some graphics cards require that the SERR message mechanism be disabled.
Table 10. Image Server
Option
Lookup Method
ImageServer IP
ImageServer Port
Client DHCP
Description
Specifies how the ImageServer looks up the server address.
• Static IP
• DNS (enabled by default)
NOTE: This field is only relevant when the "Integrated NIC" control in the "System
Configuration" group is set to "Enabled with ImageServer".
Specifies the primary static IP address of the ImageServer with which the client software communicates. The default IP address is 255.255.255.255.
NOTE: This field is only relevant when the "Integrated NIC" control in the "System
Configuration" group is set to "Enabled with ImageServer" and when "Lookup
Method" is set to "Static IP".
Specifies the primary IP port of the ImageServer with which the client communicates.
The default IP port is 06910.
NOTE: This field is only relevant when the "Integrated NIC" control in the "System
Configuration" group is set to "Enabled with ImageServer".
Specifies how the client obtains the IP address.
• Static IP
• DNS (enabled by default)
40
Option
Client IP
Client Subnet Mask
Client Gateway
License Status
Table 11. System Logs
Option
BIOS Events
Description
NOTE: This field is only relevant when the "Integrated NIC" control in the "System
Configuration" group is set to "Enabled with ImageServer".
Specifies the static IP address of the client. The default IP address is 255.255.255.255.
NOTE: This field is only relevant when the "Integrated NIC" control in the "System
Configuration" group is set to "Enabled with ImageServer" and when "Client DHCP" is set to "Static IP".
Specifies the subnet mask of the client. The default setting is 255.255.255.255.
NOTE: This field is only relevant when the "Integrated NIC" control in the "System
Configuration" group is set to "Enabled with ImageServer" and when "Client DHCP" is set to "Static IP".
Specifies the gateway IP address for the client. The default setting is 255.255.255.255.
NOTE: This field is only relevant when the "Integrated NIC" control in the "System
Configuration" group is set to "Enabled with ImageServer" and when "Client DHCP" is set to "Static IP".
Displays the current license status.
Description
Displays the system event log and allows you to:
• Clear Log
• Mark all Entries
41
42
Troubleshooting
Diagnostic LEDs
NOTE: The diagnostic LEDs only serve as an indicator of the progress through the Power-on Self-Test (POST) process. These LEDs do not indicate the problem that caused the POST routine to stop.
The diagnostic LEDs are located on the front of the chassis next to the power button. These diagnostic LEDs are only active and visible during the POST process. Once the operating system starts to load, they turn off and are no longer visible.
The system now includes pre-POST and POST LEDs in an attempt to help identifying a possible problem with the system easier and more accurate.
NOTE: The diagnostic lights will blink when the power button is amber or off, and will not blink when it is blue. This has no other significance.
Diagnostic Light Patterns
LED
4
Power Button
Problem
Description
Troubleshooting
Steps
The computer is either turned off or is not receiving power.
• Re-seat the power cable in the power connector at the back of the computer and the electrical outlet.
• Bypass power strips, power extension cables, and other power protection devices to verify that the computer turns on properly.
• Ensure that any power strips being used are plugged into an electrical outlet and are turned on.
• Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
• Ensure that the main power cable and front panel cable are securely connected to the system board.
LED
Power Button
43
Problem
Description
Troubleshooting
Steps
LED
Power Button
A possible system board failure has occurred.
Unplug the computer. Allow one minute for the power to drain. Plug the computer into a working electrical outlet and press the power button.
Problem
Description
Troubleshooting
Steps
A possible system board, power supply, or peripheral failure has occurred.
• Power off computer, leaving the computer plugged in. Press and hold the power supply test button at the rear of the power supply unit. If the LED next to the switch illuminates, the problem may be with your system board.
• If the LED next to the switch does not illuminate, disconnect all internal and external peripherals, and press and hold the power supply test button. If it illuminates, there could be a problem with a peripheral.
• If the LED still does not illuminate, remove the PSU connections from the system board, then press and hold the power supply button. If it illuminates, there could be a problem with the system board.
• If the LED still does not illuminate, the problem is with the power supply.
LED
Power Button
Problem
Description
Troubleshooting
Steps
Memory modules are detected, but a memory power failure has occurred.
• If two or more memory modules are installed, remove the modules, then re-install one module and re-start the computer. If the computer starts normally, continue to install additional memory modules (one at a time) until you have identified a faulty module or reinstalled all modules without error. If only one memory module is installed, try moving it to a different DIMM connector and re-start the computer.
• If available, install verified working memory of the same type into your computer.
LED
Power Button
44
Problem
Description
Troubleshooting
Steps
LED
Power Button
BIOS may be corrupt or missing.
The computer hardware is operating normally but the BIOS may be corrupt or missing.
Problem
Description
Troubleshooting
Steps
LED
A possible system board failure has occurred.
Remove all peripheral cards from the PCI and PCI-E slots and re-start the computer. If the computer boots, add the peripheral cards back one by one until you find the bad one.
Power Button
Problem
Description
Troubleshooting
Steps
LED
Power Button
Power connector not installed properly.
Re-seat the 2x2 power connector from the power supply unit.
Problem
Description
Troubleshooting
Steps
LED
Possible peripheral card or system board failure has occurred.
Remove all peripheral cards from the PCI and PCI-E slots and re-start the computer. If the computer boots, add the peripheral cards back one by one until you find the bad one.
Power Button
45
Problem
Description
Troubleshooting
Steps
A possible system board failure has occurred.
• Disconnect all internal and external peripherals, and re-start the computer. If the computer boots, add the peripheral cards back one by one until you find the bad one.
• If the problem persists, the system board is faulty.
LED
Power Button
Problem
Description
Troubleshooting
Steps
LED
A possible coin cell battery failure has occurred.
Remove the coin cell battery for one minute, reinstall the battery, and restart.
Power Button
Problem
Description
Troubleshooting
Steps
LED
Power Button
A possible processor failure has occurred.
Re-seat the processor.
Problem
Description
Troubleshooting
Steps
Memory modules are detected, but a memory failure has occurred.
• If two or more memory modules are installed, remove the modules, then re-install one module and re-start the computer. If the computer starts normally, continue to install additional memory modules (one at a time) until you have identified a faulty module or reinstalled all modules without error.
• If available, install working memory of the same type into your computer.
LED
46
Power Button
Problem
Description
Troubleshooting
Steps
LED
Power Button
A possible hard drive failure has occurred.
Re-seat all power and data cables.
Problem
Description
Troubleshooting
Steps
LED
Power Button
A possible USB failure has occurred.
Re-install all USB devices and check all cable connections.
Problem
Description
Troubleshooting
Steps
No memory modules are detected.
• If two or more memory modules are installed, remove the modules, then reinstall one module and restart the computer. If the computer starts normally, continue to install additional memory modules (one at a time) until you have identified a faulty module or reinstalled all modules without error.
• If available, install working memory of the same type into your computer.
LED
Power Button
Problem
Description
Troubleshooting
Steps
Memory modules are detected, but a memory configuration or compatibility error has occurred.
• Ensure that no special requirements for memory module/connector placement exist.
• Ensure that the memory you are using is supported by your computer.
47
LED
Power Button
Problem
Description
Troubleshooting
Steps
A possible expansion card failure has occurred.
• Determine if a conflict exists by removing an expansion card (not a graphics card) and restarting the computer.
• If the problem persists, reinstall the card you removed, then remove a different card and restart the computer.
• Repeat this process for each expansion card installed. If the computer starts normally, troubleshoot the last card removed from the computer for resource conflicts.
LED
Power Button
Problem
Description
Troubleshooting
Steps
A possible system board resource and/or hardware failure has occurred.
• Clear CMOS.
• Disconnect all internal and external peripherals, and restart the computer. If the computer boots, add the peripheral cards back one by one until you find the bad one.
• If the problem persists, the system board / system board component is faulty.
LED
Power Button
Problem
Description
Troubleshooting
Steps
Some other failure has occurred.
• Ensure that the display/monitor is plugged into a discrete graphic card.
• Ensure that all hard drives and optical drive cables are properly connected to the system board.
• If there is an error message on the screen identifying a problem with a device ( hard drive), check the device to make sure it is functioning properly.
48
• If the operating system is attempting to boot from a device (optical drive), check system setup to ensure the boot sequence is correct for the devices installed on your computer.
Code
Cause
Code
Cause
Code
Cause
Code
Cause
Code
Cause
Code
Cause
Code
Cause
Code
Cause
Code
Cause
Beep Codes
The computer can emit a series of beeps during start-up if the display cannot show errors or problems. These series of beeps, called beep codes, identify various problems. The delay between each beep is 300 ms, the delay between each set of beeps is 3 sec, and the beep sound lasts 300 ms. After each beep and each set of beeps, the BIOS should detect if the user presses the power button. If so, BIOS will jump out from looping and execute the normal shutdown process and power system.
Code
Cause
1-1-2
Microprocessor register failure
Code
Cause
1-1-3
NVRAM
1-1-4
ROM BIOS checksum failure
1-2-1
Programmable interval timer
1-2-2
DMA initialization failure
1-2-3
DMA page register read/write failure
1-3-1 through 2-4-4
DIMMs not being properly identified or used
3-1-1
Slave DMA register failure
3-1-2
Master DMA register failure
3-1-3
Master interrupt mask register failure
3-1-4
Slave interrupt mask register failure
49
Code
Cause
Code
Cause
Code
Cause
Code
Cause
Code
Cause
Code
Cause
Code
Cause
Code
Cause
Code
Cause
Code
Cause
Code
Cause
Code
Cause
Code
Cause
Code
Cause
Code
Cause
50
3-2-2
Interrupt vector loading failure
3-2-4
Keyboard Controller Test failure
3-3-1
NVRAM power loss
3-3-2
NVRAM configuration
3-3-4
Video Memory Test failure
3-4-1
Screen initialization failure
3-4-2
Screen retrace failure
3-4-3
Search for video ROM failure
4–2–1
No time tick
4–2–2
Shutdown failure
4–2–3
Gate A20 failure
4–2–4
Unexpected interrupt in protected mode
4–3–1
Memory failure above address 0FFFFh
4–3–3
Timer-chip counter 2 failure
4–3–4
Time-of-day clock stopped
Code
Cause
Code
Cause
Code
Cause
Code
Cause
Error Messages
Address mark not found
4–4–1
Serial or parallel port test failure
4–4–2
Failure to decompress code to shadowed memory
4–4–3
Math coprocessor test failure
4–4–4
Cache test failure
Description The BIOS found a faulty disk sector or could not find a particular disk sector.
Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help in resolving this problem, please note this checkpoint and contact Dell Technical Support.
Description The computer failed to complete the boot routine three consecutive times for the same error.
Contact Dell and report the checkpoint code (nnnn) to the support technician
Alert! Security override Jumper is installed.
Description The MFG_MODE jumper has been set and AMT Management features are disabled until it is removed.
Attachment failed to respond
Description The floppy or hard drive controller cannot send data to the associated drive.
Bad command or file name
Description Ensure that you have spelled the command correctly, put spaces in the proper place, and used the correct pathname.
Bad error-correction code (ECC) on disk read
Description The floppy or hard drive controller detected an uncorrectable read error.
51
Controller has failed
Description The hard drive or the associated controller is defective.
Data error
Description The floppy or hard drive cannot read the data. For the Windows operating system, run the chkdsk utility to check the file structure of the floppy or hard drive. For any other operating system, run the appropriate corresponding utility.
Decreasing available memory
Description One or more memory modules may be faulty or improperly seated. Re-install the memory modules and, if necessary, replace them.
Diskette drive 0 seek failure
Description A cable may be loose or the computer configuration information may not match the hardware configuration.
Diskette read failure
Description The floppy disk may be defective or a cable may be loose. If the drive access light turns on, try a different disk.
Diskette subsystem reset failed
Description The floppy drive controller may be faulty.
Gate A20 failure
Description One or more memory modules may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them.
General failure
Description The operating system is unable to carry out the command. This message is usually followed by specific information—for example, Printer out of paper. Take the appropriate action to resolve the problem.
Hard-disk drive configuration error
Description The hard drive failed initialization.
52
Hard-disk drive controller failure
Description The hard drive failed initialization.
Hard-disk drive failure
Description The hard drive failed initialization.
Hard-disk drive read failure
Description The hard drive failed initialization.
Invalid configuration information-please run SETUP program
Description The computer configuration information does not match the hardware configuration.
Invalid Memory configuration, please populate DIMM1
Description DIMM1 slot does not recognize a memory module. The module should be re-seated or installed.
Keyboard failure
Description A cable or connector may be loose, or the keyboard or keyboard/mouse controller may be faulty.
Memory address line failure at address, read value expecting value
Description A memory module may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them.
Memory allocation error
Description The software you are attempting to run is conflicting with the operating system, another program, or a utility.
Memory data line failure at address, read value expecting value
Description A memory module may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them.
53
Memory double word logic failure at address, read value expecting value
Description A memory module may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them.
Memory odd/even logic failure at address, read value expecting value
Description A memory module may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them
Memory write/read failure at address, read value expecting value
Description A memory module may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them.
Memory size in CMOS invalid
Description The amount of memory recorded in the computer configuration information does not match the memory installed in the computer.
Memory tests terminated by keystroke
Description A keystroke interrupted the memory test.
No boot device available
Description The computer cannot find the floppy disk or hard drive.
No boot sector on hard-disk drive
Description The computer configuration information in System Setup may be incorrect.
No timer tick interrupt
Description A chip on the system board might be malfunctioning.
Non-system disk or disk error
Description The floppy disk in drive A does not have a bootable operating system installed on it. Either replace the floppy disk with one that has a bootable operating system, or remove the floppy disk from drive A and restart the computer.
54
Not a boot diskette
Description The operating system is trying to boot to a floppy disk that does not have a bootable operating system installed on it. Insert a bootable floppy disk.
Plug and play configuration error
Description The computer encountered a problem while trying to configure one or more cards.
Read fault
Description The operating system cannot read from the floppy or hard drive, the computer could not find a particular sector on the disk, or the requested sector is defective.
Requested sector not found
Description The operating system cannot read from the floppy or hard drive, the computer could not find a particular sector on the disk, or the requested sector is defective.
Reset failed
Description The disk re-set operation failed.
Sector not found
Description The operating system cannot locate a sector on the floppy or hard drive.
Seek error
Description The operating system cannot find a specific track on the floppy disk or hard drive.
Shutdown failure
Description A chip on the system board might be malfunctioning.
Time-of-day clock stopped
Description The battery might be dead.
Time-of-day not set-please run the System Setup program
Description The time or date stored in System Setup does not match the computer clock.
55
Timer chip counter 2 failed
Description A chip on the system board may be malfunctioning.
Unexpected interrupt in protected mode
Description The keyboard controller may be malfunctioning or a memory module may be loose.
WARNING: Dell's Disk Monitoring System has detected that drive [0/1] on the [primary/ secondary] EIDE controller is operating outside of normal specifications. It is advisable to immediately back up your data and replace your hard drive by calling your support desk or
Dell.
Description During initial startup, the drive detected possible error conditions. When your computer finishes booting, immediately back up your data and replace your hard drive (for installation procedures, see "Adding and Removing Parts" for your computer type). If no replacement drive is immediately available and the drive is not the only bootable drive, enter System Setup and change the appropriate drive setting to None. Then remove the drive from the computer.
Write fault
Description The operating system cannot write to the floppy or hard drive.
Write fault on selected drive
Description The operating system cannot write to the floppy or hard drive.
X:\ is not accessible. The device is not ready
Description The floppy drive cannot read the disk. Insert a floppy disk into the drive and try again.
56
5
Specifications
Specification
NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start
(or Start in Windows XP) Help and Support, and then select the option to view information about your computer.
System Information
System Chipset
DMA Channels
Interrupt Levels
BIOS Chip (NVRAM)
Intel H61 Express Chipset two 82C37 DMA controllers with seven independently programmable channels
Integrated I/O APIC capability with 24 interrupts
64 MB (8 MB)
Processor
Processor type
• Intel Core i3 series
• Intel Core i5 series up to 8 MB cache depending on processor type Total Cache
Memory
Type
Speed
Connectors
Capacity
Minimum Memory
Maximum memory
DDR3
1333 MHz two DIMM slots
1 GB, 2 GB, and 4 GB
1 GB
8 GB
Video
Video type:
Integrated
Discrete
Intel HD graphics 2000
• AMD Radeon HD 6350
• AMD Radeon HD 6450
57
Video
Video memory:
Integrated
Discrete
Audio
Integrated
Network
Integrated
Expansion Bus
Bus Type
Bus Speed: up to 1.7 GB shared video memory (Microsoft
Windows Vista and Windows 7) up to 1 GB integrated Conexant CX20641 HD-audio codec integrated Realtek RTL8111E Ethernet capable of
10/100/1000 Mb/s communication
PCI Express 2.0, SATA 2.0, and, USB 2.0
PCI Express:
• x1-slot bidirectional speed – 1 GB/s
• x16-slot bidirectional speed – 16 GB/s
SATA: 1.5 Gbps, and 3.0 Gbps
Cards
PCI Express x1
PCI-Express x16
Mini-Tower
Desktop
Small Form Factor
Mini-Tower
Desktop
Small Form Factor
Drives
Externally Accessible (5.25–inch drive bays)
Mini-Tower
Desktop
Small Form Factor
Internally Accessible:
3.5–inch SATA drive bays
58 up to three full-height cards up to three low-profile cards up to one low-profile cards up to one full-height cards up to one low-profile cards up to one low-profile cards two one one slim optical drive bay
Drives
Mini-Tower
Desktop
Small Form Factor two one one
External Connectors
Audio:
Back Panel
Front Panel
Network Adapter
USB 2.0
Mini-Tower/Desktop
Small Form Factor three connectors once each for line-out, linein, and microphone two connectors for line-out and line-in/ microphone two connectors for microphone and headphone one RJ45 connector
Video
Front Panel: 2
Back Panel: 6
15-pin VGA connector, 19-pin HDMI connector
NOTE: Available video connectors may vary based on the graphics card selected.
System Board Connectors
PCI Express x1 data width (maximum) — one PCI Express lane
Mini-Tower, Desktop
Small Form Factor
PCI Express x16 data width (maximum) — 16 PCI Express lanes
Mini-Tower, Desktop, Small Form
Factor
Serial ATA
Mini-Tower,Desktop
Small Form Factor
PS2/COM connector
Memory
System Fan three 36-pin connector one 36–pin connector one 164-pin connector four 7-pin connectors two 7-pin connectors one 24-pin connectors two 240-pin connectors
59
System Board Connectors
Mini-Tower, Desktop
Front panel control
Processor
Processor Fan
Internal speaker
Intruder connector
Power connector
Controls and Lights
Small Form Factor
Password clear jumper
RTC reset jumper
Mini-Tower, Desktop
Small Form Factor
Front of the computer:
Power button light
Drive activity light
Diagnostic lights
Back of the computer:
Power supply diagnostic light two 3-pin connector one 5-pin connector one 16-pin, two 10–pin, and one 5-pin connector one 1155-pin connector one 4-pin connector one 5-pin connector one 3-pin connector one 3-pin connector one 5-pin connector one 3-pin connector one 24-pin and one 4-pin connector
Blue light — Solid blue light indicates power-on state; blinking blue light indicates sleep state of the computer.
Amber light — Solid amber light when the computer does not start indicates a problem with the system board or power supply. Blinking amber light indicates a problem with the system board.
Blue light — Blinking blue light indicates that the computer is reading data from or writing data to the hard drive.
Four lights located on the front panel of the computer. For more information on the diagnostic lights, see the Service Manual at support.dell.com/manuals.
Green light — The power supply is turned on and is functional. The power cable must be connected to the power connector (at the back of the computer) and the electrical outlet.
60
Controls and Lights
NOTE: You can test the health of the power system by pressing the test button. When the system power supply voltage is within specification, the self-test LED lights up. If the LED does not light up, the power supply may be defective. AC power must be connected during this test.
Power
Mini-Tower
Desktop
Small Form Factor
Coin-cell battery
Wattage
265 W
250 W
240 W
Maximum Heat
Dissipation
1390 BTU/hr
1312 BTU/hr
1259 BTU/hr
3 V CR2032 lithium coin cell
Voltage
100 VAC to 240 VAC, 50 Hz to 60 Hz, 5.0 A
100 VAC to 240 VAC, 50 Hz to 60 Hz, 4.4 A
100 VAC to 240 VAC, 50 Hz to 60 Hz, 3.6 A;
NOTE: Heat dissipation is calculated by using the power supply wattage rating.
Physical
Mini-Tower
Desktop
Small Form Factor
Height
36.00 cm (14.17 inches)
36.00 cm (14.17 inches)
29.00 cm (11.42 inches)
Environmental
Temperature range:
Operating
Storage
Relative humidity (maximum):
Operating
Storage
Maximum vibration:
Operating
Storage
Maximum shock:
Operating
Storage
Width Depth
17.50 cm (6.89 inches) 41.70 cm (16.42 inches)
10.20 cm (4.01 inches) 41.00 cm (16.14 inches)
9.26 cm (3.65 inches) 31.20 cm (12.28 inches)
10 °C to 35 °C (50 °F to 95 °F)
–40 °C to 65 °C (–40 °F to 149 °F)
20% to 80% (non-condensing)
5% to 95% (non-condensing)
0.26 GRMS
2.2 GRMS
40 G
105 G
Weight
8.87 kg (19.55 lb)
7.56 kg (16.67 lb)
5.70 kg (12.57 lb)
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Contacting Dell
Contacting Dell
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:
1.
Visit dell.com/support
2.
Select your support category.
3.
Verify your country or region in the Choose a Country/Region drop-down menu at the top of page.
4.
Select the appropriate service or support link based on your need.
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Key Features
- PC Black, Grey 250 W
- Intel® Core™ i5 i5-3470 3.2 GHz
- 4 GB DDR3-SDRAM 1600 MHz 1 x 4 GB
- 500 GB HDD DVD±RW Card reader integrated
- Intel® HD Graphics 2500
- Ethernet LAN
- Windows 7 Professional 64-bit