Canon EOS 1Dx Mark II Operating instructions

Canon EOS 1Dx Mark II Operating instructions
EOS-1D X Mark II (G)
Wired LAN Instruction Manual
ENGLISH
INSTRUCTION
MANUAL
Introduction
What You Can Do Using the Wired LAN Functions
Using the camera’s wired LAN functions enables you to do the
following:
FTP Transfer
Transfer images to an FTP server
EOS Utility
Use EOS Utility to shoot, view, and
download images remotely
WFT Server
Use a web browser to shoot, view, and
download images remotely
Smartphone
Use a smartphone to shoot, view, and
download images remotely
Sync the Camera Time
Synchronize time between the same
camera models
2
Chapter List
Introduction
2
1
Basic Network Settings
7
2
Transferring Images to an FTP Server
21
3
Operating Remotely Using EOS Utility
39
4
Operating Remotely Using WFT Server
43
5
Operating Remotely Using a Smartphone
59
6
Synchronizing the Camera Time
67
7
Terminating the Connection and Reconnecting
71
8
Checking and Operating Connection Settings
75
9
Troubleshooting Guide
87
10
Reference
103
3
Contents
Introduction
2
Chapter List ...................................................................................... 3
Conventions Used in this Manual..................................................... 6
1
Basic Network Settings
7
LAN Cable Connection..................................................................... 8
Preparation ....................................................................................... 9
Basic Communication Function Settings........................................ 12
Displaying the Connection Wizard ................................................. 16
4
2
Transferring Images to an FTP Server
3
Operating Remotely Using EOS Utility
4
Operating Remotely Using WFT Server
5
Operating Remotely Using a Smartphone
21
Configuring FTP Server Connection Settings ................................ 22
Transferring Images Individually..................................................... 27
Batch Transfer ................................................................................ 32
Viewing Transferred Images........................................................... 37
39
Configuring EOS Utility Connection Settings ................................. 40
Using EOS Utility............................................................................ 42
43
Configuring WFT Server Connection Settings ............................... 44
Displaying WFT Server .................................................................. 46
Viewing Images .............................................................................. 49
Shooting Remotely [Camera control] ............................................. 51
Shooting Remotely [Simple control] ............................................... 56
59
Configuring Smartphone Connection Settings ............................... 60
Operating the Camera Using a Smartphone .................................. 62
Specifying Viewable Images........................................................... 64
Contents
6
Synchronizing the Camera Time
7
Terminating the Connection and Reconnecting
8
Checking and Operating Connection Settings
9
Troubleshooting Guide
67
Synchronizing the Time................................................................... 68
71
Terminating the Connection ............................................................ 72
Reconnecting ..................................................................................73
75
Displaying the Connection Settings Screen....................................76
Changing Settings...........................................................................78
Saving and Loading Settings ..........................................................82
Function Settings Screen................................................................84
87
Responding to Error Messages ......................................................88
Troubleshooting Guide..................................................................100
Checking Network Settings...........................................................101
10
Reference
103
Creating and Registering Captions ............................................... 104
Setting IP Address Manually......................................................... 106
Wired LAN Specifications..............................................................108
Index ............................................................................................. 113
5
Conventions Used in this Manual
In this manual, the term “access point” indicates wireless LAN access
points, wireless LAN routers, etc. that relay a LAN connection.
These instructions should be followed only after setting up your LAN
and FTP server environments. For information about setting up the
environments, refer to the documentation provided with each device
or contact the manufacturer.
Read the Camera Instruction Manual and familiarize yourself with
operating the camera before following the instructions on camera
options.
Icons in this Manual
<6> : Indicates the Main Dial.
<5> : Indicates the Quick Control Dial.
<9> : Indicates the Multi-controller.
<0> : Indicates the Setting button.
* In addition to the above, the icons and symbols used on the camera’s buttons
and displayed on the LCD monitor are also used in this manual when discussing
relevant operations and functionality.
(p.**) : Reference page numbers for more information.
: Warnings to prevent potential problems during operation.
: Supplemental information.
Basic Assumptions
All operations explained in this manual assume that the power
switch is set to <1>.
It is assumed that all the menu settings, Custom Functions, etc. are
set to their defaults.
Image transfer, remote shooting, or viewing images requires adequate
knowledge of configuring your wired LAN and FTP server. Canon cannot
provide support for configuring wired LANs or FTP servers.
Note that Canon cannot be held liable for any loss or damage to the
camera from erroneous network or FTP server settings. In addition, Canon
cannot be held liable for any other loss or damage caused by use of the
camera.
When using wired LAN functions, establish appropriate security at your
own risk and discretion. Canon cannot be held liable for any loss or
damage caused by unauthorized access or other security breaches.
6
1
Basic Network Settings
Complete the basic network settings by using the menu
screen on the camera’s LCD monitor.
7
LAN Cable Connection
Connecting a LAN Cable
Open the Ethernet RJ-45 terminal
cover, then connect the camera to a
computer, access point, etc. with a
LAN cable.
LAN Cable
Use a highly shielded Category 5e or higher STP (Shielded Twisted
Pair) Gigabit Ethernet cable.
Connection Types
The connection types shown below are available for connecting the
camera to a computer, smartphone, etc. over a LAN.
LAN cable
Wireless
LAN cable
Access point or
router
LAN cable
8
Preparation
The connection instructions help you connect the camera to a network
that is already set up.
Connect a device such as a computer or smartphone to the network in
advance so that you can connect it to the camera.
[FTP trans.]
You can transfer captured images to an FTP server.
Images can be automatically transferred as you shoot them, or you
can select images to be transferred later.
Computer Operating Systems
Use of [FTP trans.] requires that one of the following operating
systems be installed on a computer. In addition, the computer must
be set up as an FTP server in advance.
• Windows 8, Windows 8 Pro, Windows 8.1, Windows 8.1 Pro
• Windows 7 (Professional, Enterprise, or Ultimate Edition for
32- or 64-bit systems)
• Windows Vista (Business, Enterprise, or Ultimate Edition for
32- or 64-bit systems)
For instructions on setting up a computer as an FTP server, refer to
the documentation provided with each device or contact the
manufacturer.
Note that the following operating systems cannot be used
because FTP server functionality is not provided.
• Windows 7 Home Premium
• Windows Vista Home Premium or Home Basic Edition
9
Preparation
[EOSUtility]
You can perform remote shooting over a wired LAN using EOS
Utility (EOS software).
In addition to remote shooting, almost all EOS Utility camera
operations are supported, because this option utilizes a wired LAN
instead of an interface cable.
Requires a computer with EOS Utility (EOS software) installed.
[WFTserver]
You can perform advanced remote shooting or view images stored
in the camera by connecting to the camera from a web browser on a
computer, smartphone, or other device, as easily as accessing a
website.
Browsers
The following operating systems and web browsers have been
confirmed to be compatible with this camera. Depending on your
environment, operation may differ.
Windows 8.1, Windows 7: Google Chrome Ver. 44
Windows 8.1, Windows 7: Internet Explorer 11
OS X (operating system version 10.10): Safari Ver. 8.0
iOS (operating system version 8.4): Safari
Android (operating system version 4.4): Google Chrome
* Operation on the above operating systems and web browsers cannot be
guaranteed for all the terminals.
* Not available unless the web browser is set to allow cookies.
* Not available unless the web browser is set to use JavaScript.
* Movies cannot be played back unless the web browser supports HTML 5.
10
Preparation
[Smartphone]
You can perform basic remote shooting or view images stored in the
camera on a smartphone or tablet.
To use this function, the camera must be connected to an access
point over a wired LAN.
In addition, the dedicated application Camera Connect (free of
charge) must be installed on a smartphone on which iOS or
Android is installed.
• Camera Connect can be downloaded from the App Store or
Google Play.
• For the operating system versions supported by Camera Connect,
refer to the download site of Camera Connect.
• The interface and functionality of the camera and Camera Connect
are subject to change due to firmware updates for the camera or
application updates for Camera Connect, iOS, Android, etc. In
such a case, features of the camera or Camera Connect may differ
from sample screens or operation instructions in this manual.
In this manual and on the camera’s LCD monitor, “smartphone”
refers to smartphones and tablets.
[Sync time between cameras]
You can set the master camera time on up to 10 slave cameras.
Note that even after synchronization, there will be a slight margin of
error between master and slave camera time of ±0.05 seconds, at
most.
Set up multiple cameras of the same camera model.
11
Basic Communication Function Settings
First, configure basic communication function settings.
Setting the Communication Function
1
Turn the camera on.
[Communication settings].
2 Select
On the camera, press the <M>
button.
Under the [53] tab, select
[Communication settings], then
press <0>.
[Enable] in
3 Select
[Communication func].
X [Network settings] is now available.
If [z1: Multiple exposure] is set to any setting other than [Disable], [53:
Communication settings] cannot be selected.
12
Basic Communication Function Settings
Registering a Nickname
Set a nickname (for identification) for the camera.
When the camera is connected to another device over a LAN, the
nickname will be displayed on the device.
1
Select [Communication settings].
Under the [53] tab, select
[Communication settings], then
press <0>.
[Network settings].
2 Select
Set [Communication func] to
[Enable], then select [Network
settings].
3 Select [Nickname].
13
Basic Communication Function Settings
a nickname.
4 Enter
For instructions on entering
characters, see the next page.
Enter any characters between 1 to 10
characters in length.
the setting.
5 ExitWhen
you are finished, press the
<M> button.
Select [OK] on the confirmation
dialog and press <0> to return to
the menu screen.
The basic settings for the communication function are now complete.
For information on syncing the camera time, see the explanation
starting on page 67. For information on other functions, see the
explanations starting on page 16.
Since the nickname is mandatory information for a LAN connection, you
cannot delete all the characters.
By default, the camera name will be displayed for the nickname.
14
Basic Communication Function Settings
Virtual Keyboard Operation
Changing the entry area
Press the <Q> button to toggle
between the top and bottom entry
areas.
Moving the cursor
Use <5> or <9> in the top area to
move the cursor.
Entering text
In the bottom area, use <5> or <9> to select a character, then
press <0> to enter it.
You can check how many characters you have entered, and how
many more can be entered, by referring to [*/*] on the upper right of
the screen.
Deleting a character
Press the <L> button to delete one character.
Finishing the text entry
Press the <M> button to confirm what you have entered and
exit. If a confirmation dialog is displayed, select [OK] to exit.
Canceling the text entry
Press the <B> button to cancel text entry and exit. If a
confirmation dialog is displayed, select [OK] to exit.
15
Displaying the Connection Wizard
This section describes the process following the connection
instructions. If an error is displayed, see “Troubleshooting Guide” in
Chapter 9 (p.87) and check the settings.
Pressing the shutter button or other camera controls during
configuration using the connection instructions will close the
connection instructions. Do not press the shutter button or other
controls until configuration is finished.
Under the [52] tab, set [Auto power off] to [Disable]. If auto power
off is activated, the connection instructions will be closed during the
configuration process.
1
Select [Communication settings].
Under the [53] tab, select
[Communication settings], then
press <0>.
[Network settings].
2 Select
Set [Communication func] to
[Enable], then select [Network
settings].
3 Select [Connection settings].
16
Displaying the Connection Wizard
4 Select [SET*].
[Connection wizard].
5 Select
The [Select communication
method] screen is displayed.
X The <Y> lamp on the camera will
blink in green.
the communication
6 Select
method.
Select the communication method by
referring to page 9.
Select [OK] and press <0> to go to
the next screen.
[Wired].
7 Select
Select [OK] and press <0> to go to
the next screen.
17
Displaying the Connection Wizard
[Auto setting].
8 Select
Select [OK] and press <0> to
display the setting screen for the
communication method (p.19).
If [Auto setting] results in an error or
if you want to specify the settings
manually, see page 106.
The IP address can only be set automatically in environments using DHCP
servers, or access points or routers with DHCP server functionality, such
that IP addresses and related settings are assigned and configured
automatically.
18
Displaying the Connection Wizard
Completing Settings for the Communication Method
The following instructions are for settings screens that vary depending
on the communication method. Read the page that introduces the
selected communication method.
FTP Transfer
EOS Utility
WFT Server
Smartphone
Chapter 2 (p.21)
Chapter 3 (p.39)
Chapter 4 (p.43)
Chapter 5 (p.59)
19
20
2
Transferring Images to
an FTP Server
By connecting to an FTP server, you can transfer
images stored in the camera to a computer.
With FTP transfer, you can automatically transfer
images to the FTP server as you shoot or transfer a set
of shots together.
The instructions in this chapter are continued from Chapter
1.
21
Configuring FTP Server Connection Settings
These instructions are continued from Chapter 1.
1
Select an FTP mode.
To establish security for FTP transfer
using a root certificate, select [FTPS].
For root certificate settings, see page
25.
Select [OK] and press <0> to go to
the next screen.
[Address setting].
2 Select
X The virtual keyboard is displayed.
the FTP server’s server
3 Enter
name or IP address.
If you have set the IP address setting
to [Auto setting] or the DNS address
setting to [Manual setting], the
screen on the left is displayed.
For instructions on screen operations,
see “Virtual Keyboard Operation”
(p.15).
If you have set the DNS address
setting to [Disable], the screen on the
left is displayed.
Turn the <6> dial to move the input
position in the upper area and turn
the <5> dial to select the number.
Press <0> to enter the selected
number.
22
Configuring FTP Server Connection Settings
the port number.
4 Set[Port
number setting] should usually
be 00021.
Select [OK] and press <0> to go to
the next screen.
the passive mode setting.
5 SetSelect
[OK] and press <0> to go to
the next screen.
If an Error 41 (“Cannot connect to
FTP server”) is displayed in step 8,
setting [Passive mode] to [Enable]
may resolve it.
the proxy server.
6 SetSelect
[OK] and press <0> to go to
the next screen.
the login method.
7 SetSelect
[OK] and press <0> to go to
the next screen.
23
Configuring FTP Server Connection Settings
the target folder.
8 SetSelect
[Root folder] to have images
saved in the root folder as specified in
FTP server settings (p.37).
Select [Select folder] to specify a
target folder in the root folder. If no
folder exists, a folder will be created
automatically.
Select [OK] and press <0> to go to
the next screen.
X The <Y> lamp on the camera will
light up in green.
[OK].
9 Select
Press <0>. A connection
completion screen will appear.
[OK].
10 Select
Press <0> to return to the [Network
settings] screen.
The connection settings for FTP transfer are now complete.
During image transfer, the <Y> lamp on the camera blinks in green.
24
Configuring FTP Server Connection Settings
Importing a Root Certificate for FTPS
If the FTP mode is set to [FTPS] when configuring the connection
settings, the same root certificate as the FTP server must be imported
to the camera.
Only the root certificate whose file name is “root.cer”, “root.crt”, or
“root.pem” can be imported to the camera.
Only one root certificate file can be imported to the camera.
Insert a card containing the root certificate file in advance.
1
Select [Communication settings].
Under the [53] tab, select
[Communication settings], then
press <0>.
[Network settings].
2 Select
Set [Communication func] to
[Enable], then select [Network
settings].
3 Select [Function settings].
4 Select [FTP transfer settings].
25
Configuring FTP Server Connection Settings
5 Select [Set root certif].
[Load root certif from
6 Select
card].
[OK].
7 Select
X The root certificate is imported.
Select [OK] on the confirmation
dialog to return to the [Set root certif]
screen.
Select [Delete root certificate] on the screen for step 6 to delete the
root certificate imported to the camera. Select [View root certificate
details] to check the issuer, subject, validity period, and other
information.
You can import a certificate from the card selected for [Record/play] or
[Playback] under [51: Record func+card/folder sel.].
26
Transferring Images Individually
Automatic Image Transfer After Each Shot
An image can be automatically transferred to the FTP server
immediately after shooting. You can also continue still photo shooting
even while images are being transferred.
Before shooting, be sure to insert a card into the camera. If you
shoot without recording images, they cannot be transferred.
Note that automatic transfer of movies during shooting is not
supported. Transfer the movie after shooting, as described on pages
32-36.
1
Select [Communication settings].
Under the [53] tab, select
[Communication settings], then
press <0>.
[Network settings].
2 Select
Set [Communication func] to
[Enable], then select [Network
settings].
3 Select [Function settings].
4 Select [FTP transfer settings].
27
Transferring Images Individually
[Automatic transfer].
5 Select
Select [Enable].
the picture.
6 Take
X The captured image is transferred to
the FTP server.
During continuous shooting, images are transferred to the FTP server in
the order they are captured.
The captured images are also stored on the card.
Any images for which transfer fails or is interrupted will be transferred
automatically when the connection is recovered (p.31). These images
can also be re-transferred in batch at a later time (p.32).
28
Transferring Images Individually
Transferring the Current Image
Simply play back an image and press <0> to transfer it. You can also
continue still photo shooting even while images are being transferred.
1
Select [Transfer with SET].
On the setting screen of FTP transfer,
select [Transfer with SET].
Select [Enable].
the image.
2 Select
Press the <x> button on the
camera.
Select the image to transfer, then
press <0> to transfer the image.
Movies cannot be transferred this
way. Selecting a movie and
pressing <0> will display the
movie playback panel.
29
Transferring Images Individually
Selecting Particular Sizes or Types of Images to Transfer
You can select which images to transfer when recording images of
different sizes to a CF card and CFast card simultaneously, or when
shooting in RAW+JPEG image quality.
Select [Transfer type/size] in step 5 on page 28 to select the size or
type of images to transfer.
1
Select [Transfer type/size].
the size and type of images
2 Select
to transfer.
To transfer smaller JPEGs when the camera is set up to record
larger JPEGs to either a CF card or CFast card and smaller JPEGs
to the other, set [JPEG size to trans.] to [SmallerJPEG].
When the camera is set up to record RAW images to either a CF
card or CFast card and JPEGs to the other, specify which images to
transfer in the [RAW+JPEG transfer] setting. Similarly, complete the
same setting when RAW+JPEG images are recorded
simultaneously to a single card.
When images of the same size are recorded to both a CF card and
CFast card simultaneously, images recorded to the card selected for
[Record/play] or [Playback] in [Record func+card/folder sel.]
under the [51] tab are transferred.
30
Transferring Images Individually
Auto Retry if Transfer Fails
If transfer fails, the <Y> lamp on the
camera blinks in red. In this case, press the
<M> button, select [Communication
settings] under the [53] tab, and press
<0>. When the screen shown on the left is
displayed, check the error code number and
see page 88 to eliminate the cause of the
error.
Once the cause of the error is eliminated, the images whose transfer
previously failed will be re-transferred automatically. With this option
activated, transfer is attempted again automatically after failure,
whether automatic transfer is used or captured images are transferred
via FTP. Note that when you cancel image transfer, or turn off the
camera, the image will not be re-transferred automatically. See page 32
and transfer the image.
By setting the power saving function on the [Function settings] screen
(p.84), you can log off the camera from the FTP server after transfer and
stop the LAN connection.
31
Batch Transfer
After shooting, you can select multiple images as desired and transfer
them all at once. You can also transfer unsent images or images that
could not be sent previously. Additionally, you can add a caption before
transferring images.
You can also continue still photo shooting even while images are being
transferred.
When the Live View shooting/Movie shooting switch is set to
<k>, images cannot be transferred. Set it to <A>.
Selecting the Images to be Transferred
Sel.Image
1
Select [Image transfer].
Under the [32] tab, select [Image
transfer], then press <0>.
2 Select [Image sel./transfer].
3 Select [Sel.Image].
32
Batch Transfer
images to transfer.
4 Select
Turn the <5> dial to select the
image to be transferred, then press
<0>.
Turn the <5> dial to display the [X]
on the screen’s upper left, then press
<0>.
If you press the <u> button and turn
the <6> dial counterclockwise, you
can select an image from a threeimage display. To return to the singleimage display, turn the <6> dial
clockwise.
To select other images to be
transferred, repeat step 4.
the image.
5 Transfer
Select [FTP transfer], then press
<0>.
Select [OK] on the confirmation
dialog to transfer the image.
Images selected with [Sel.n] and
[All image] can also be transferred in
this way.
If you set the Live View shooting/Movie shooting switch to <k> during the
image transfer of captured images, the image transfer will be temporarily
cancelled. Set it to <A> to resume the image transfer.
You can also transfer shot movies. However, when the Live View
shooting/Movie shooting switch is set to <k>, images cannot be
transferred. Set it to <A> and transfer them.
Up to 9,999 images can be selected in one batch.
When [Sel.Image] is selected, you can check the transfer history on the
upper left of the screen: No mark: Not selected. X: Selected for transfer.
l: Transfer failed. k: Transfer succeeded.
The procedures for [RAW+JPEG transfer] (p.35) and above steps 1 to 4
can also be performed even while the camera is not connected to an
FTP server.
33
Batch Transfer
Sel.n
Select [Sel.n] and select [Folder
images not transfer’d]. When you
select a folder, all the images in that
folder not yet transferred to the FTP
server will be selected.
Selecting [Folder images failed transf.] will select the selected folder’s
images that failed to transfer.
Selecting [Clear folder transf. history] will clear the transfer history of
the images in the selected folder. After clearing the transfer history, you
can select [Folder images not transfer’d] and again transfer all the
images in the folder.
All image
If [All image] is selected and you select
[Card images not transferred], all the
images on the card not yet transferred to
the FTP server will be selected.
For a description of [Card images failed
transfer] and [Clear card’s transf.
history], see “Sel.n” above.
34
Batch Transfer
Transferring RAW+JPEG Images
For RAW+JPEG images, you can specify
which image to transfer.
In step 2 on page 32, select
[RAW+JPEG transfer], and select the
image to be transferred: [JPEG only],
[RAW only], or [RAW+JPEG].
The [RAW+JPEG transfer] setting
switches in tandem with the
[RAW+JPEG transfer] setting under
[53: Communication settings] 9
[Network settings] 9 [Function
settings] 9 [FTP transfer settings]
9 [Transfer type/size] (p.30).
Menu Operation During Image Transfer
You can use the menu even during image transfer. However, to prevent
transfer problems, some menu items are unavailable during transfer,
including [Network settings], [Protect images], [Erase images],
[Format card], and [Record func+card/folder sel.].
35
Batch Transfer
Adding a Caption Before Transfer
When you select [Transfer with caption] in step 2 on page 32, you can
add a registered caption to each image before transfer. This is
convenient if you want to inform the recipient of the printing quantity, for
example. The caption is also added to images stored in the camera.
You can check captions added to images by examining the Exif
information, in the user comments.
For instructions on creating and registering captions, see page
104.
1
Select [Transfer with caption].
Select [Transfer with caption] on the
screen for step 2 on page 32, then
press <0>.
X The last image played back is
displayed.
a caption.
2 SetSelect
[Caption], then press <0>.
Turn the <5> dial to select the
content of the caption, then press
<0>.
[Transfer].
3 Select
X The image is transferred with the
caption. When the transfer is
complete, the [Image transfer]
screen will reappear.
It is not possible to manually select images on the [Transfer with caption]
screen. To select another image for transfer with a caption, play back that
image before following these steps.
36
Viewing Transferred Images
Images transferred to the FTP server are stored in the following folder
as specified in the FTP server settings.
Target Folders for the FTP Server
Under the default settings of the FTP server, images are stored in [C
drive] 9 [Inetpub] folder 9 [ftproot] folder, or in a subfolder of this
folder.
If the root folder of the transfer destination has been changed in the
FTP server settings, ask the FTP server administrator where images
are transferred.
Folders for Image Storage
Under the default settings, transferred images will be stored in the root
folder specified in the FTP server settings, in a folder structure such as
“A/DCIM/100EOS1D”, which is automatically created.
However, when a CF card has been selected for recording and
playback, a folder structure such as “A/DCIM/100EOS1D” will be
automatically created; when a CFast card has been selected, the folder
structure will be “B/DCIM/100EOS1D”. (Images will be stored
separately, with CF card images in folder A and CFast images in folder
B.)
37
38
3
Operating Remotely
Using EOS Utility
Using EOS Utility, you can view images stored in the
camera or save them to a computer. Additionally, you
can operate the camera remotely to take a picture or
change camera settings using EOS Utility.
Almost all EOS Utility camera operations are supported,
because this option utilizes a wired LAN instead of an
interface cable.
The instructions in this chapter are continued from Chapter
1.
Install EOS Utility on the computer before setting up a
connection (p.10).
39
Configuring EOS Utility Connection Settings
These instructions are continued from Chapter 1.
To establish a connection, operations on the computer are required.
For details, refer to the computer’s instruction manual.
The configuration procedure is as follows, using Windows 8.1 as an
example.
Operation on the Camera-1
1
Select [OK].
Select [OK] and press <0>. The
following message is displayed.
“******” represents the last six digits of
the MAC address of the camera.
Operation on the Computer
2 Start EOS Utility on the computer.
EOS Utility, click [Pairing over
3 InWi-Fi/LAN].
If a firewall-related message is
displayed, select [Yes].
40
Configuring EOS Utility Connection Settings
[Connect] on the computer.
4 Click
Select the camera to connect to, then
click [Connect].
If multiple cameras are displayed,
identify the camera to connect to by
its MAC address displayed on the
camera’s LCD monitor.
The MAC address can also be
checked on the [Function settings]
screen (p.84).
Operation on the Camera-2
[OK].
5 Select
When the camera detects the
computer on which you clicked
[Connect] in step 4, the screen on
the left is displayed.
Select [OK] and press <0>. A
connection completion screen will
appear.
[OK].
6 Select
Press <0> to return to the [Network
settings] screen.
X The <Y> lamp on the camera will
light up in green.
The settings for connecting to EOS Utility are now complete.
There is no need to complete pairing again if you will continue using
a particular camera and computer together after pairing without
changing the settings.
41
Using EOS Utility
For EOS Utility instructions, refer to the EOS Utility Instruction Manual.
In addition to remote shooting, various camera operations are available.
The motion of moving subjects may not be displayed smoothly
depending on the image transmission speed of the wired LAN.
While connected, [Multiple exposure], [RAW image processing],
[Cropping], or [Resize] cannot be selected.
42
4
Operating Remotely
Using WFT Server
Using a web browser, you can view images stored in
the camera or save them to a computer, smartphone,
etc. Additionally, you can operate the camera remotely
to take a picture or change camera settings using a web
browser.
The instructions in this chapter are continued from Chapter
1.
43
Configuring WFT Server Connection Settings
These instructions are continued from Chapter 1.
Enter a login name and password for connecting to the camera from a
computer. The login name and password you specify here are used
when connecting to the camera.
1
Select [User *].
With WFT Server, you can connect
the camera to up to three devices.
Select a user number to prevent
conflicts when users at other devices
are connected simultaneously.
[Login name] or
2 Select
[Password].
X The virtual keyboard is displayed.
See page 15 to enter a login name
and password.
[OK].
3 Select
After specifying the login name and
password, select [OK] and press
<0>.
X The screen for step 1 will reappear.
To add a user, repeat steps 1 to 3.
44
Configuring WFT Server Connection Settings
[OK].
4 Select
Select [OK] and press <0>. A
connection completion screen will
appear.
[OK].
5 Select
Press <0> to return to the [Network
settings] screen.
The settings for connecting to WFT Server are now complete.
You can change the WFT account settings on the [Function settings]
screen (p.84). The port number setting can also be changed on the
[Function settings] screen. Note that there is normally no need to change
the port number (80).
45
Displaying WFT Server
In the web browser, display WFT Server, a screen for camera
operations. Connect the camera to a computer, smartphone, etc. via
LAN in advance.
To access the camera from a smartphone, an access point must be
used (p.8).
Checking the Camera’s IP Address
To access the camera from a web browser, the camera’s IP address
displayed in step 6 must be entered in the address field of the web
browser.
1
Select [Communication settings].
Under the [53] tab, select
[Communication settings], then
press <0>.
[Network settings].
2 Select
Set [Communication func] to
[Enable], then select [Network
settings].
3 Select [Connection settings].
4 Select [SET* WFTserver].
46
Displaying WFT Server
[Confirm settings].
5 Select
X The settings are displayed.
the settings.
6 Check
Turn the <5> dial to display other
screens.
Write down the IP address.
After checking it, press the <M>
button to exit the confirmation dialog.
Logging in to WFT Server
web browser.
7 StartStartthea web
browser on a computer,
smartphone, etc.
8
Enter the URL.
In the address field, enter the IP
address you wrote down in step 6.
Press the <Enter> key.
47
Displaying WFT Server
the [Login name] and
9 Enter
[Password].
Enter the [Login name] (user name)
and [Password] specified on page
44.
Press [OK] to display the WFT Server
screen.
the language.
10 Select
Select a language at the bottom of
the screen.
WFT Server cannot be used unless the web browser supports
JavaScript.
While connected, [Multiple exposure], [RAW image processing],
[Cropping], or [Resize] cannot be selected.
48
Viewing Images
You can browse images on the camera’s card as follows.
1
Press [3 Viewer].
X The image viewing screen is
displayed.
the card and folder.
2 Select
Press the [CF] or [CFast] tab to select
a card.
Press the folder name on the right of
the selected tab to select a folder
from the pull-down list.
an image.
3 Select
To view other images, change the
screen with [
] or [
] at the
bottom of the screen.
You can specify how many
thumbnails are shown per screen
from the pull-down list on the upper
right of the screen.
When you add [ ] to the checkbox
beside [ ], the screen will be
refreshed periodically.
For movies, [D] or [C] is
displayed beside the file names.
49
Viewing Images
images.
4 Download
When you select a thumbnail, the
image is displayed at a larger size.
Press [
] to download the image.
Press [
] or [
] to display the
previous or next image.
Press [
] to return to the image
viewing screen.
Still photo playback screen
Movie playback screen
Note that due to the performance of computers and smartphones, or
browsers used, the following may occur: Images cannot be displayed,
images are displayed slowly, or images cannot be downloaded to the
devices.
50
Shooting Remotely [Camera control]
You can use WFT Server to shoot remotely.
1
Press [z Camera control].
X The advanced capture screen is
displayed.
(1) (2) (3) (4) (5) (6)
(14)
(15)
(16)
(17)
(18)
(19)
(7)
(8)
(9)
(10)
(11)
(12)
(20)
(13)
(21)
(22)
(23)
(24)
(1)
(2)
(3)
(4)
(5)
(6)
(7)
(8)
(9)
(10)
(11)
(12)
Battery check
Drive mode
AF mode
Possible shots
AF/MF switching button
Shutter button
AF button
Aperture
Shutter speed
Metering mode
ISO speed
Image-recording quality
(13)
(14)
(15)
(16)
(17)
(18)
(19)
(20)
(21)
(22)
(23)
(24)
Menu
Flash-ready
Still photo Live View shooting button
Movie shooting button
Shooting mode
Exposure compensation
White balance
Manual focus button
Reduce button
Magnify button
Live View image size switching button
AF method
51
Shooting Remotely [Camera control]
the lens’s focus mode switch
2 Set
to <f>.
When you press and let go of the
Shutter button (6), the camera will
autofocus and take a picture.
Drive mode (2) displays the drive mode set on the camera. Note that
even if the camera’s drive mode is set to continuous shooting, single
shooting will apply for remote shooting.
When the camera’s Live View shooting/Movie shooting switch is set to
<k>, still photo shooting is not possible.
Anti-flicker shooting will be set to [Disable] automatically.
If Mirror lockup is set to any setting other than [Disable], shooting is not
possible. Set it to [Disable] in the Menu (13).
With One-Shot AF, the picture is not taken if focus is not achieved. Display
Live View image and focus manually.
52
Shooting Remotely [Camera control]
Displaying Live View Image for Shooting
1
Display Live View image.
Press the Still photo Live View
shooting button (15).
the focus.
2 Adjust
Using autofocus
Press [ON] on the AF button (7) to
autofocus.
Focusing manually
Press the buttons <
>, <
>,
<
>, <
>, <
>, and <
> to
adjust the focus.
To focus more closely, press <
>,
<
>, or <
>. To focus farther
away, press <
>, <
>, or <
>.
Three levels of focus adjustment are
available.
<
><
>: Largest increment
<
><
>: Intermediate increment
<
><
>: Smallest increment
If Live View image is not displayed, enable Live View shooting in the
Menu (13).
To make Live View image display more responsive, press the Live View
image size switching button (23). Live View image will be displayed at a
smaller size, improving responsiveness. To restore the original size,
press the button again.
53
Shooting Remotely [Camera control]
the shooting settings.
3 Configure
Select setting items (such as imagerecording quality) to view the setting
details, which you can configure.
Complete the settings as needed.
the picture.
4 TakePress
the Shutter button (6). When
you let go of the button, the picture is
taken.
X The captured image is displayed.
Captured images are stored on the
camera’s card.
To download images, see “Viewing
Images” (p.49).
The Live View image may freeze when shooting if the camera is accessed
by multiple devices.
54
Shooting Remotely [Camera control]
Shooting Movies
Press the Movie shooting button
(16) to display the movie shooting
screen.
The setting procedures are the same
as still photo shooting.
Press the Shutter button (6). When
you let go of the button, movie
shooting will start.
X During movie shooting, the red [o]
on the Shutter button (6) changes to a
white [n].
Press the Shutter button (6) again.
When you let go of the button, movie
shooting will stop.
55
Shooting Remotely [Simple control]
Although detailed function settings are not available on the basic
capture screen, it is convenient for shooting remotely using a
smartphone or other small-screen devices due to the compact design of
the operation screen.
1
Press [
Simple control].
X The basic capture screen and Live
View image are displayed.
Live View image screen
Magnify/reduce button
Manual focus button
<
><
><
>: Focuses more
closely
<
><
><
>: Focuses
farther away
Shutter button
AF button
Still photo/movie shooting
switching button
56
Levels of focus adjustment
<
><
>: Largest increment
<
><
>: Intermediate
increment
<
><
>: Smallest increment
Shooting Remotely [Simple control]
the focus.
2 Adjust
Set the lens’s focus mode switch to
<f>.
Using autofocus
Press [ON] on the AF button to
autofocus.
Focusing manually
Press the buttons <
>, <
<
>, <
>, <
>, and <
adjust the focus.
>,
> to
the picture.
3 TakePress
the Shutter button. When you let
go of the button, the picture is taken.
X The captured image is displayed.
Captured images are stored on the
camera’s card.
To download images, see “Viewing
Images” (p.49).
Shooting Movies
Press the [z] or [k] button to
switch between the still photo
shooting screen and movie
shooting screen.
The setting procedures are the same
as still photo shooting.
Press the Shutter button. When you
let go of the button, movie shooting
will start.
X During movie shooting, the red [o]
on the Shutter button changes to a
white [n].
Press the Shutter button again. When
you let go of the button, movie
shooting will stop.
57
58
5
Operating Remotely
Using a Smartphone
Using a smartphone, you can view images stored in the
camera or save them to the smartphone. Additionally,
you can operate the camera remotely to take a picture
or change camera settings using a smartphone.
The instructions in this chapter are continued from Chapter
1.
Install Camera Connect on the smartphone before setting
up a connection (p.11).
59
Configuring Smartphone Connection Settings
These instructions are continued from Chapter 1.
To establish connection, operations on the smartphone are required.
For details, refer to the smartphone’s instruction manual.
Operation on the Smartphone
1
Start Camera Connect on the
smartphone.
When the [Waiting to connect]
screen is displayed on the camera’s
LCD monitor, start Camera Connect
on the smartphone.
the camera to connect to
2 Select
on the smartphone.
Select and tap the camera to connect
to from [Cameras] on Camera
Connect.
If multiple cameras are displayed,
identify the camera to connect to by
its MAC address displayed on the
camera’s LCD monitor.
The MAC address of the camera can also be checked on the [Function
settings] screen (p.84).
60
Configuring Smartphone Connection Settings
Operation on the Camera
to the camera.
3 Connect
When a connection is established,
The device name set on
Camera Connect
the screen on the left will appear on
the camera’s LCD monitor.
To specify viewable images, press the
<B> button. See step 7 on page
65 to set them.
Select [OK] and press <0>. A
connection completion screen will
appear.
X The main screen of Camera Connect
will be displayed on the smartphone.
X The <Y> lamp on the camera will
light up in green.
[OK].
4 Select
Press <0> to return to the [Network
settings] screen.
The settings for connecting to a smartphone are now complete.
You can check or change the device name on the setting screen of
Camera Connect.
While connected, the camera’s auto power off does not function.
61
Operating the Camera Using a Smartphone
You can use a smartphone with Camera Connect installed to view
images stored in the camera and shoot remotely.
Camera Connect Main Window
The main functions of Camera Connect
are described below. Touch the screen to
learn the operation procedures.
[Images on camera]
Images stored in the camera can be
viewed.
Images stored in the camera can be
saved on a smartphone.
Operations such as deletion can be
performed on images stored in the
camera.
[Remote shooting]
The camera’s Live View image can
be viewed using a smartphone.
You can shoot using remote
operation.
[Camera settings]
Camera settings can be changed.
(Settings button)
Use this button to access various
settings for Camera Connect.
62
Operating the Camera Using a Smartphone
When the connection is terminated while recording a movie with remote
shooting, the camera responds as follows:
• When the Live View shooting/Movie shooting switch is set to <k>,
movie shooting continues.
• When the Live View shooting/Movie shooting switch is set to <A>,
movie shooting stops.
When the Live View shooting/Movie shooting switch is set to <A> and
the movie mode is set by operating Camera Connect, you cannot shoot
by operating the camera.
While connected, [Multiple exposure], [RAW image processing],
[Cropping], or [Resize] cannot be selected.
In remote shooting, the AF speed may become slower.
Depending on the connection status, image display or shutter release
may be delayed.
When saving images to a smartphone, you cannot take a picture even if
you press the camera’s shutter button. Also, the camera’s LCD monitor
may turn off.
Even if MOV-format movies are displayed in the list, they cannot be
saved to a smartphone. Note that depending on the smartphone’s OS,
saving MP4-format movies may not be possible.
The connection will stop if you set the camera’s power to <2> or
open the card slot cover.
If you send RAW images to a smartphone, they will be saved as resized
JPEG images.
While connected, the camera’s auto power off does not function.
While connected, disabling the smartphone’s power saving function is
recommended.
63
Specifying Viewable Images
You can specify images viewable from a smartphone by operating the
camera. Images can be specified during connection setup or after
the connection is terminated.
1
Select [Communication settings].
Under the [53] tab, select
[Communication settings], then
press <0>.
[Network settings].
2 Select
Set [Communication func] to
[Enable], then select [Network
settings].
3 Select [Connection settings].
4 Select [SET* Smartphone].
5 Select [Change].
If [Viewable imgs] is set to any setting other than [All images], remote
shooting is not possible.
When reconnecting to a smartphone, check the viewable images setting
before establishing a connection.
64
Specifying Viewable Images
6 Select [Viewable imgs].
an item.
7 Select
Select [OK] and press <0> to
display the setting screen.
[All images]
All images stored on the card become viewable.
[Images from past days]
Specify viewable images on the
shooting-date basis. Images shot up to
nine days ago can be specified.
Select an item, then press <0>.
When [Images shot in past days] is
selected, images shot up to the
specified number of days before the
current date become viewable. When
<r> is shown for the number of
days, turn the <5> dial to specify the
number of days, then press <0> to
confirm the selection.
Select [OK] and press <0> to
specify the viewable images.
65
Specifying Viewable Images
[Select by rating]
Specify viewable images depending on
whether a rating has been added (or not
added) or by the type of rating.
Select a rating, then press <0> to
specify the viewable images.
[File number range] (Select range)
First image Last image
66
Select the first and last images from
images arranged by the file number to
specify the viewable images.
1 Turn the <5> dial to select the first
image to be set as viewable.
2 Press <0> to display the image
selection screen.
Select an image using the <5> dial.
If you press the <u> button and turn
the <6> dial counterclockwise, you
can select an image from the index
display.
3 Select an image and press <0> to
determine the selection.
4 Specify the last image to be set as
viewable by the same operation.
Select an image shot later than the
image selected as the first image.
5 When the first and last images are
specified, select [OK], then press
<0>.
6
Synchronizing the
Camera Time
You can set the master camera time on up to 10 slave
cameras. Note that even after synchronization, there
will be a slight margin of error between master and
slave camera time of ±0.05 seconds, at most.
Slave camera
LAN cable
Master camera
Slave camera
Hub
LAN cable
Master camera
67
Synchronizing the Time
Connect the cameras to each other directly with a LAN cable. When
there are multiple slave cameras, connect them to a hub with LAN
cables, and connect the hub to the master camera with a LAN cable.
Steps 1 to 5 are the same on the master and slave cameras.
1
Select [Communication settings].
Under the [53] tab, select
[Communication settings], then
press <0>.
[Network settings].
2 Select
Set [Communication func] to
[Enable], then select [Network
settings].
[Sync time between
3 Select
cameras].
If connected to another device, [Set
[Connection settings] to
[Disconnect]] will appear. Select
[OK] to terminate the connection.
4 Select [OK].
Synchronize the camera time between the same camera
models.
If the camera models of the master camera and slave cameras are different,
synchronizing the time with slave cameras is not possible.
68
Synchronizing the Time
[Wired].
5 Select
Select [OK] and press <0> to go to
the next screen.
up the master camera.
6 SetSelect
[Master], then press <0>.
Select [OK] and press <0> to go to
the next screen.
X When the next screen is displayed,
the master camera is ready. Go to
step 7 to set up the slave cameras.
up the slave cameras.
7 SetAfter
configuring the slave camera
settings following steps 1 to 5 on the
preceding page, select [Slave].
Select [OK] and press <0> to go to
the next screen.
X Select [OK] on the displayed screen.
To set the time on multiple slave
cameras, follow these steps on all
slave cameras.
X On the master camera’s LCD monitor,
the number of slave cameras
detected is displayed.
69
Synchronizing the Time
the master camera, select
8 On
[OK].
Check the number of slave cameras,
then select [OK].
X The time on slave cameras is
synchronized to the master camera
time.
Select [OK] to return to the [Network
settings] screen.
70
7
Terminating the Connection
and Reconnecting
71
Terminating the Connection
1
Select [Communication settings].
Under the [53] tab, select
[Communication settings], then
press <0>.
[Network settings].
2 Select
Set [Communication func] to
[Enable], then select [Network
settings].
3 Select [Connection settings].
[Disconnect].
4 Select
X The connection is terminated.
72
Reconnecting
1
Select [Communication settings].
Under the [53] tab, select
[Communication settings], then
press <0>.
[Network settings].
2 Select
Set [Communication func] to
[Enable], then select [Network
settings].
3 Select [Connection settings].
[SET*].
4 Select
From the saved settings, select the
setting to connect to.
[Connect].
5 Select
X The connection is re-established.
If settings have been changed on the
target device, configure the settings
again to connect to the camera.
73
74
8
Checking and Operating
Connection Settings
75
Displaying the Connection Settings Screen
Check, change, or delete connection settings saved on the camera.
1
Select [Communication settings].
Under the [53] tab, select
[Communication settings], then
press <0>.
[Network settings].
2 Select
Set [Communication func] to
[Enable], then select [Network
settings].
3 Select [Connection settings].
the setting.
4 Select
From the saved settings, select the
setting to check.
76
Displaying the Connection Settings Screen
or change the settings.
5 Check
Select an item and press <0>, then
check or change the settings on the
displayed screen.
[Connect] (p.73)
Select this to re-establish a connection. Select [OK] on the confirmation
dialog and press <0> to establish a connection.
[Connection wizard]
Set up a connection using the connection wizard. Follow the
procedures displayed to complete the connection settings. If settings
are already saved, they will be overwritten.
[Change] (p.78)
Change connection settings saved on the camera.
[Save/load settings on card] (p.82, 83)
Save connection settings saved on the camera to a card, or load
connection settings saved on a card into the camera.
[Delete settings]
Delete connection settings saved on the camera. Select [OK] on the
confirmation dialog to delete the setting.
[Confirm settings]
Check connection settings saved on the camera. When you select
[Confirm settings], the settings will be displayed.
77
Changing Settings
Settings originally completed using the connection wizard can be
changed as follows. You can also change settings that cannot be set
using the connection wizard, such as when an image with the same file
name as an existing file is sent to the FTP server.
1
Select [Change].
On the [Connection settings] screen
displayed in step 5 on page 77, select
[Change].
the item to change.
2 Select
Select the item and press <0>. A
setting screen will appear.
[Settings name]
You can name the settings. Select [Settings name], then enter
characters using the virtual keyboard (p.15).
[TCP/IP]
Configure network settings such as IP
address settings and security settings.
78
Changing Settings
[FTP server]
This is displayed for settings that
connect to an FTP server. Configure FTP
server settings.
[Viewable imgs] (p.64)
This is displayed for settings that connect to a smartphone. See page
64 to set.
IP Security (IPsec)
Configured in [TCP/IP] 9 [Security].
IPsec is a set of standards for encrypted communication over the
Internet. It provides effective security for both wireless and wired LANs.
To use this function, you must enable IPsec in the network settings of
the computer. When the camera’s IPsec is employed, only transport
mode is supported, and 3DES or AES encryption and SHA-1
authentication are used. Note that the IP address of the computer for
communication with the camera must be entered in [Destination
address] on the settings screen.
79
Changing Settings
Directory Structure of the Target Folder
Configured in [FTP server] 9 [Directory structure].
Selecting [Camera] automatically creates a folder structure matching
that of the camera’s (such as A/DCIM/100EOS1D) in the server’s root
folder for image storage. If you have created a subfolder in the root
folder by changing the [Target folder] setting, a folder structure such as
“A/DCIM/100EOS1D” is automatically created in that folder for image
storage.
Selecting [Default] will use the root folder for image storage. If you have
created a subfolder in the root folder by changing the [Target folder]
setting, images are saved in that folder.
Overwriting Files of the Same Name
Configured in [FTP server] 9 [Overwrite same file].
When [Overwrite same file] is set to [Disable]
If there is already a file of the same name in the target folder on the FTP
server, the new file is saved with an extension consisting of an
underscore and a number, as in IMG_0003_1.JPG.
When you resend images if initial transfer fails
Even if the camera is configured to overwrite files of the same name, if
you resend an image file that could not be transferred initially, the
existing file may not be overwritten in some cases. If this happens, the
new file is saved with an extension consisting of an underscore, a letter,
and a number, as in IMG_0003_a1.JPG.
80
Changing Settings
Passive Mode
Configured in [FTP server] 9 [Passive mode].
Enable this setting in network environments protected by a firewall. If an
Error 41 occurs (“Cannot connect to FTP server”), setting passive mode
to [Enable] may enable access to the FTP server.
81
Saving and Loading Settings
Connection settings can be saved on a card for use with other cameras.
In addition, connection settings configured on other cameras can be
applied to the camera to be used.
Saving Settings
1
Select [Save/load settings on
card].
On the [Connection settings] screen
displayed in step 5 on page 77, select
[Save/load settings on card].
2 Select [Save settings to card].
[OK].
3 Select
The file name is determined
automatically by the camera:
WFTNPF, followed by a number (01
to 99) and the extension NIF. You can
rename the file as desired by
pressing the [z] button.
X The settings are saved as a file on
the card.
The settings are saved as a file in the
area of the card shown when the card
is opened (in the root directory).
Only ten settings files can be saved on one card from the camera. To save
more than ten, use another card.
82
Saving and Loading Settings
Loading Settings
1
Select [Save/load settings on
card].
On the [Connection settings] screen
displayed in step 5 on page 77, select
[Save/load settings on card].
2 Select [Load settings from card].
the settings file.
3 Select
X Select a settings file that matches
your network environment.
[OK].
4 Select
X Information from the settings file is
loaded into the selected settings
number.
Even if a computer or other device is used to save more than ten settings
files on one card, only ten will be displayed on the camera’s load settings
screen. To load eleven or more settings files, first load up to ten setting files,
then load the remaining files from a card that does not contain already
loaded setting files.
83
Function Settings Screen
On the [Function settings] screen, you can configure settings for FTP
transfer and the WFT Server, set the power saving function, and check
the MAC address.
Displaying the Function Settings Screen
1
Select [Communication settings].
Under the [53] tab, select
[Communication settings], then
press <0>.
[Network settings].
2 Select
Set [Communication func] to
[Enable], then select [Network
settings].
[Function settings].
3 Select
X The [Function settings] screen is
displayed.
84
Function Settings Screen
[FTP transfer settings]
Configure FTP transfer settings. See
page 21 to set.
[WFT server settings]
Configure WFT Server settings. You can
set the WFT account and port number.
For instructions on setting the WFT
account, see page 44.
Note that there is normally no need to
change the port number (80).
85
Function Settings Screen
[Power saving]
FTP Trans.
When [Enable] is set, if no image is transferred for a certain period
of time, the camera will log off from the FTP server and stop the
LAN. When the camera is ready for image transfer, the connection is
re-established automatically.
EOSUtility/WFTserver/Smartphone
When [Enable] is set and no communication is established for a
certain period of time, the transmission rate drops to save power.
[MAC address]
The MAC address of the camera can be checked. The MAC address of
the camera is displayed in [Wired].
86
9
Troubleshooting Guide
87
Responding to Error Messages
If a wired LAN error is displayed on the camera’s LCD monitor, refer to
the examples of corrective actions in this section to eliminate the cause
of the error. In case of errors, the <Y> lamp on the camera blinks in
red. The error details can also be checked under the [53] tab
[Communication settings] 9 [Network settings] 9 [Error
description].
11 (p.89)
12 (p.89)
21 (p.89)
22 (p.91)
23 (p.92)
24 (p.92)
41 (p.94)
42 (p.96)
43 (p.96)
44 (p.96)
46 (p.98)
47 (p.98)
45 (p.97)
73 (p.99)
81 (p.99)
91 (p.99)
If [Waiting to retry transfer...] is displayed
If image transfer via FTP fails after
shooting, the screen on the left is
displayed, and the camera’s <Y>
lamp blinks in red. Check the error code
number and eliminate the cause of the
error.
Once the cause of the error is
eliminated, the images whose transfer
previously failed will be re-transferred
automatically.
Note that when you cancel image
transfer, or turn off the camera, the
image will not be re-transferred
automatically. See page 32 and transfer
the image.
88
Responding to Error Messages
11: Connection target not found
In the case of [EOSUtility], is EOS Utility running?
X Start EOS Utility and re-establish the connection (p.40).
In the case of [Smartphone], is Camera Connect running?
X Establish a connection using Camera Connect (p.60).
12: Connection target not found
Are the target device and access point turned on?
X Turn on the target device and access point, then wait a while. If a
connection still cannot be established, perform the procedures to
establish the connection again.
21: No address assigned by DHCP server
What to check on the camera
On the camera, IP address is set to [Auto setting]. Is this the
correct setting?
X If no DHCP server is used, configure settings after setting the IP
address to [Manual setting] on the camera (p.106).
89
Responding to Error Messages
What to check on the DHCP server
Is the power of the DHCP server on?
X Turn on the DHCP server.
Are there enough addresses for assignment by the DHCP
server?
X Increase the number of addresses assigned by the DHCP server.
X Remove devices assigned addresses by the DHCP server from
the network to reduce the number of addresses in use.
Is the DHCP server working correctly?
X Check the DHCP server settings to make sure it is working
correctly as a DHCP server.
X If applicable, ask your network administrator to ensure the DHCP
server is available.
What to check on the network as a whole
Does your network include a router or similar device that
serves as a gateway?
X If applicable, ask your network administrator for the network
gateway address and enter it on the camera (p.101, 106).
X Make sure that the gateway address setting is correctly entered on
all network devices, including the camera.
90
Responding to Error Messages
22: No response from DNS server
What to check on the camera
On the camera, DNS address is set to [Manual setting]. Is this
the correct setting?
X If no DNS server is used, set the camera’s DNS address setting to
[Disable] (p.106).
On the camera, does the DNS server’s IP address setting
match the server’s actual address?
X On the camera, set the IP address that matches the address of the
DNS server used (p.101, 106).
What to check on the DNS server
Is the power of the DNS server on?
X Turn on the DNS server.
Are the DNS server settings for IP addresses and the
corresponding names correct?
X On the DNS server, make sure IP addresses and the
corresponding names are entered correctly.
Is the DNS server working correctly?
X Check the DNS server settings to make sure the server is working
correctly as a DNS server.
X If applicable, ask your network administrator to ensure that the
DNS server is available.
What to check on the network as a whole
Does your network include a router or similar device that
serves as a gateway?
X If applicable, ask your network administrator for the network
gateway address and enter it on the camera (p.101, 106).
X Make sure that the gateway address setting is correctly entered on
all network devices, including the camera.
91
Responding to Error Messages
23: Duplicate IP address
What to check on the camera
Is another device on the camera network using the same IP
address as the camera?
X Change the camera’s IP address to avoid using the same address
as another device on the network. Otherwise, change the IP
address of the device that has a duplicate address.
X If the camera’s IP address is set to [Manual setting] in network
environments using a DHCP server, change the setting to [Auto
setting] (p.18).
24: No response from proxy server
What to check on the camera
The camera’s proxy server setting is [Enable]. Is this the
correct setting?
X If no proxy server is used, set the proxy server setting to [Disable]
(p.23).
Do the camera’s [Address setting] and [Port No.] settings
match those of the proxy server?
X Configure the camera’s proxy server address and port number to
match those of the proxy server (p.23).
Are the camera’s proxy server settings correctly entered on
the DNS server?
X Make sure the proxy server’s [Address] is correctly entered on the
DNS server.
92
Responding to Error Messages
What to check on the proxy server
Is the power of the proxy server on?
X Turn on the proxy server.
Is the proxy server working correctly?
X Check the proxy server settings to make sure it is working correctly
as a proxy server.
X If applicable, ask your network administrator for the proxy server’s
address setting and port number, then enter them on the camera.
What to check on the network as a whole
Does your network include a router or similar device that
serves as a gateway?
X If applicable, ask your network administrator for the network
gateway address and enter it on the camera.
X Make sure that the gateway address setting is correctly entered on
all network devices, including the camera.
93
Responding to Error Messages
41: Cannot connect to FTP server
What to check on the camera
On the camera, does the FTP server’s IP address setting
match the server’s actual address?
X Configure the IP address on the camera to match the actual FTP
server address (p.22).
On the camera, does the [Port number setting] for the FTP
server match the actual port number of the FTP server?
X Configure the same port number (usually 21) on the camera and
FTP server. Configure the port number on the camera to match the
actual FTP server port number (p.23).
Are the camera’s FTP server settings correctly entered on the
DNS server?
X Make sure the FTP server’s [Server name] is correctly entered on
the DNS server. Make sure the [Server name] for the FTP server
is correctly entered on the camera (p.22).
94
Responding to Error Messages
What to check on the FTP server
Is the FTP server working correctly?
X Configure the computer correctly to function as an FTP server.
X If applicable, ask your network administrator for the FTP server
address and port number, then enter them on the camera.
Is the power of the FTP server on?
X Turn on the FTP server. The server may have been turned off
because of an energy-saving mode.
On the camera, does the FTP server’s IP address setting (in
[Address]) match the server’s actual address?
X Configure the IP address on the camera to match the actual FTP
server address (p.22).
Is a firewall or other security software enabled?
X Some security software uses a firewall to restrict access to the FTP
server. Change the firewall settings to allow access to the FTP
server.
X You may be able to access the FTP server by setting [Passive
mode] to [Enable] on the camera (p.81).
Are you connecting to the FTP server via a broadband router?
X Some broadband routers use a firewall to restrict access to the
FTP server. Change the firewall settings to allow access to the
FTP server.
X You may be able to access the FTP server by setting [Passive
mode] to [Enable] on the camera (p.81).
95
Responding to Error Messages
What to check on the network as a whole
Does your network include a router or similar device that
serves as a gateway?
X If applicable, ask your network administrator for the network
gateway address and enter it on the camera (p.101, 106).
X Make sure that the gateway address setting is correctly entered on
all network devices, including the camera.
42: FTP server rejected connection
What to check on the FTP server
Is the FTP server configured to restrict access to only some IP
addresses?
X Change the FTP server settings to allow access from the [IP
address] configured on the camera in the TCP/IP settings.
43: Cannot connect to FTP server. Error code received
from server.
What to check on the FTP server
Have you exceeded the maximum number of FTP server
connections?
X Disconnect some network devices from the FTP server or increase
the maximum number of connections in the FTP server settings.
44: Cannot disconnect FTP server. Error code received
from server.
This error occurs if the camera fails to disconnect from the
FTP server for some reason.
X Turn off and on the FTP server and camera.
96
Responding to Error Messages
45: Cannot login to FTP server. Error code received
from server.
What to check on the camera
On the camera, is the [Login name] entered correctly?
X Check the login name for accessing the FTP server. The setting is
case-sensitive, so check upper- and lower-case characters. Make
sure the correct login name is entered on the camera (p.23).
On the camera, is the [Login password] entered correctly?
X If a login password is configured on the FTP server, check the
upper- and lower-case characters to make sure the password on
the camera matches it (p.23).
What to check on the FTP server
Do the user rights for the FTP server allow reading, writing,
and log access?
X Configure the FTP server’s user rights to allow reading, writing,
and log access.
Is the folder specified as the transfer destination on the FTP
server named with ASCII characters (p.15)?
X Use ASCII characters for the folder name.
97
Responding to Error Messages
46: For the data session, error code received from FTP
server
What to check on the FTP server
The connection was terminated by the FTP server.
X Restart the FTP server.
Do the user rights for the FTP server allow reading, writing,
and log access?
X Configure the FTP server’s user rights to allow reading, writing,
and log access.
Do user rights allow access to the target folder on the FTP
server?
X Configure the user rights for access to the target folder on the FTP
server to allow saving images from the camera.
Is the power of the FTP server on?
X Turn on the FTP server. The server may have been turned off
because of an energy-saving mode.
Is the hard disk of the FTP server full?
X Increase available space on the hard disk.
47: Image file transfer completion not confirmed by
FTP server
This error occurs if, for some reason, the camera fails to
receive confirmation from the FTP server that image file
transfer is complete.
X Turn off and on the FTP server and camera, then transfer the
images again.
98
Responding to Error Messages
73: Could not synchronize the time
Are you following the correct procedure to establish a
connection between the master and slave cameras?
X Operate the master and slave cameras by following the correct
instructions (p.68-70).
Is the master camera too far from the slave cameras?
X Bring the master and slave cameras closer together.
81: Wired LAN connection lost
Is the LAN cable securely connected?
X Reconnect the LAN cable between the camera and server.
Because the cable may be severed, try using another cable to
connect the devices.
Is the hub or router on?
X Turn on the hub or router.
Is the power of the FTP server on?
X Turn on the FTP server. The server may have been turned off
because of an energy-saving mode.
91: Other error
A problem other than error code number 11 to 81 occurred.
X Turn off and on the camera’s power switch.
99
Troubleshooting Guide
If a problem occurs, first refer to this Troubleshooting Guide to check
the camera and connected device. If this Troubleshooting Guide does
not resolve the problem, contact the nearest Canon Service Center.
Cannot transfer images to an FTP server.
To transfer captured images to an FTP server, set the Live View
shooting/Movie shooting switch to <A>.
When the Live View shooting/Movie shooting switch is set to
<k>, images cannot be transferred.
Cannot reconnect to a smartphone.
Even with a combination of the same camera and smartphone, if
you have changed the settings or selected a different setting,
reconnection may not be established even after selecting the same
SSID. In such a case, delete the camera connection settings from
the Wi-Fi settings on the smartphone and set up a connection
again.
If Camera Connect is left running while setting up a connection
again, the connection may not be established. In such a case,
restart Camera Connect.
100
Checking Network Settings
Windows
Open the Windows [Command Prompt], then type ipconfig/all and
press the <Enter> key.
The IP address assigned to the computer is displayed, as well as the
subnet mask, gateway, and DNS server information.
Mac OS
In Mac OS X, open the [Terminal] application, enter ifconfig -a, and
press the <Return> key. The IP address assigned to the computer is
indicated in the [en0] item by [inet], in the format “***.***.***.***”.
* For information about the [Terminal] application, refer to the Mac OS X help.
To avoid using the same IP address for the computer and other
devices on the network, change the rightmost number when
configuring the IP address assigned to the camera in the processes
described on page 106.
Example: 192.168.1.10
Security
If security settings have not been properly set, the following problems
may occur.
Unauthorized network access
Third parties with malicious intent may gain unauthorized access to
the network you are using to steal, modify, or destroy information.
Additionally, you could fall victim to other types of unauthorized
access such as impersonation (where someone assumes an identity
to gain access to unauthorized information) or springboard attacks
(where someone gains unauthorized access to your network as a
springboard to cover their tracks when infiltrating other systems).
To prevent these types of problems from occurring, be sure to
thoroughly secure your network.
101
102
10
Reference
103
Creating and Registering Captions
Follow these steps to create captions and register them on the camera,
as introduced in “Adding a Caption Before Transfer” (p.36). When
creating and registering captions, use a computer on which EOS Utility
is installed.
See “Operating Remotely Using EOS Utility” on page 39 to enable
the use of EOS Utility over a LAN.
1
Start EOS Utility and select
[Camera settings].
X The camera settings screen is
displayed.
[WFT Captions].
2 Select
X The screen for caption creation is
displayed.
104
Creating and Registering Captions
the caption or captions.
3 Enter
Enter up to 31 characters (in ASCII
format).
To acquire caption data stored in the
camera, select [Load settings].
the captions on the
4 Register
camera.
Select [Apply to camera] to register
your new captions on the camera.
105
Setting IP Address Manually
Set the IP address settings manually. The items displayed will differ
depending on the communication method.
1
Select [Manual setting].
Select [OK] and press <0> to go to
the next screen.
the item to be set.
2 Select
Select an item and press <0>. The
number entry screen will appear.
To use a gateway, DNS address, or
IPsec, select [Enable], select
[Address], then press <0>.
the desired values.
3 Enter
Turn the <6> dial to move the input
position in the upper area and turn
the <5> dial to select the number.
Press <0> to enter the selected
number.
To set the entered values and return
to the screen for step 2, press the
<M> button.
106
Setting IP Address Manually
[OK].
4 Select
When you have completed setting the
necessary items, select [OK] and
press <0>.
X The setting screen for the
communication method will appear.
If you are not sure what to enter, see
“Checking Network Settings” (p.101),
or ask the network administrator or
another person knowledgeable about
the network.
107
Wired LAN Specifications
9Wired LAN
Ethernet:
Security:
1000BASE-T, 100BASE-TX, 10BASE-T
IPsec
9LAN Functions
FTP transfer:
Automatic transfer
Image selection and transfer
Transfer using SET button
Transfer with captions
* FTPS supported
EOS Utility:
EOS Utility remote control functions over wired LAN
WFT Server:
Camera control, Simple control
Image viewing and downloading
Smartphone:
Images can be viewed, controlled, and received
using a smartphone.
Remote control of the camera using a smartphone is
possible.
Synchronizing camera time: Syncing up to 10 slave cameras to the master
camera time
Margin of error with master camera: Approx. ±0.05
seconds
* Synchronize the camera time between the same
camera models.
9Number of Possible Shots
Number of possible shots during [Automatic transfer]
(Approx. shots)
Temperature
Normal Temperature
(23°C / 73°F)
Low Temperatures
(0°C / 32°F)
Possible shots
1050
900
* The figures above are based on a fully-charged Battery Pack LP-E19, [Power
saving] enabled, and CIPA (Camera & Imaging Products Association) testing
standards.
All the data above is based on Canon’s testing standards and CIPA (Camera &
Imaging Products Association) testing standards and guidelines.
108
Trademarks
Microsoft and Windows are trademarks or registered trademarks of
Microsoft Corporation in the United States and/or other countries.
Macintosh and Mac OS are trademarks of Apple Inc., registered in the U.S.
and other countries.
UPnP is a trademark of the UPnP Implementers Corporation.
All other trademarks are the property of their respective owners.
109
110
111
112
Index
A
Account (WFT)..........................44, 85
Authentication .................................79
Auto power off.................................16
Automatic image transfer ................27
B
Batch transfer..................................32
Browsers ...................................10, 47
C
Camera Connect.......................11, 62
Camera control (Remote shooting)...51
Captions..................................36, 104
Connection wizard ..........................16
D
DHCP server...................................18
DNS address.................................106
DNS server ...................................101
E
EOS Utility...........................10, 39, 42
Error messages...............................88
F
Folders ......................................24, 37
FTP mode .......................................22
FTP server ......................................21
FTP transfer ................................9, 21
FTPS...............................................22
Function settings.............................84
G
Gateway........................................106
I
J
JPEG .............................................. 30
K
Keyboard ........................................ 15
L
Login method.................................. 23
Login name..................................... 44
M
MAC address............................ 40, 86
Master camera ............................... 69
Movies ................................ 50, 55, 57
N
Network ............................................ 7
Nickname ....................................... 13
O
Overwriting files of same name ...... 80
P
Pairing ............................................ 40
Passive mode................................. 81
Password........................................ 44
Port number.................................... 23
Possible shots .............................. 108
Proxy server ................................... 23
R
RAW ............................................... 30
RAW+JPEG.................................... 30
Reconnecting ................................. 73
Remote shooting .......... 42, 51, 56, 62
Re-transfer ..................................... 31
Router......................................... 8, 18
Image transfer.................................21
Individual image transfer.................27
IP address...............................18, 106
IP security (IPsec)...........................79
113
Index
S
Select folder....................................24
Settings...........................................82
Loading.......................................83
Saving ........................................82
Simple control (Remote shooting) ...56
Slave camera..................................69
Smartphone ..............................11, 59
Subnet mask.........................101, 106
Sync camera time .....................11, 67
T
Target folder........................24, 37, 80
TCP/IP ............................................78
Transfer after shooting....................32
Transfer history ...............................33
Transfer with SET ...........................29
Transferred images.........................37
Troubleshooting ..............................87
U
URL.................................................47
V
Viewable images.............................64
Viewing images.........................49, 62
W
Web browser.............................10, 47
WFT server ...............................10, 43
WFTserver ................................10, 43
Wired LAN ......................................17
114
115
CANON INC.
30-2 Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan
Europe, Africa & Middle East
CANON EUROPA N.V.
PO Box 2262, 1180 EG Amstelveen, The Netherlands
For your local Canon office, please refer to your warranty card or to www.canon-europe.com/Support
The product and associated warranty are provided in European countries by Canon Europa N.V.
The descriptions in this Instruction Manual are current as of January 2016.
For information on the compatibility with any products introduced after this date,
contact any Canon Service Center. For the latest version Instruction Manual,
refer to the Canon website.
CEL-SW6EA210
© CANON INC. 2016
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