Fitbit Charge 3 User Manual

Fitbit Charge 3 User Manual
User Manual
Version 1.3
Table of Contents
Getting Started
6
What's in this manual
What's in the box
6
6
Set up Fitbit Charge 3
8
Charge your tracker
Set up with your Windows 10 PC
Set up with your phone or tablet
Sync data to your Fitbit account
Wear Charge 3
Placement for all-day wear vs exercise
Change the wristband
Remove a wristband
Attach a new wristband
Basics
Navigate Charge 3
Basic navigation
Quick settings
Adjust settings
Check battery level
Care for Charge 3
Notifications
Set up notifications
See incoming notifications
Manage notifications
Turn off notifications
Timekeeping
Enable or disable an alarm
Dismiss or snooze an alarm
8
10
10
11
12
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14
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15
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24
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25
2
Time events with the stopwatch
Set a timer
Activity and Sleep
See your stats
Track a daily activity goal
Choose a goal
See goal progress
Track your hourly activity
Track your sleep
Set a sleep goal
Set a bedtime reminder
Learn about your sleep habits
See your heart rate
Adjust your heart rate setting
Practice guided breathing
Fitness and Exercise
Track your exercise automatically
Track and analyze exercise with the Exercise app
GPS requirements
Track an exercise
Customize your exercise settings
Check your workout summary
Set an exercise goal
Check your heart rate
Default heart-rate zones
Custom heart rate zones
Share your activity
Track your cardio fitness score
Weather
Check the weather
Add or remove a city
Restart, Erase, and Update
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27
29
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31
31
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35
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37
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41
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46
3
Restart Charge 3
Erase Charge 3
Update Charge 3
Troubleshooting
Heart-rate signal missing
GPS signal missing
Unexpected behavior
General Info and Specifications
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46
46
48
48
48
49
50
Sensors
Materials
Wireless technology
Haptic feedback
Battery
Memory
Display
Wristband size
Environmental conditions
Learn more
Return policy and warranty
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51
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51
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52
52
Regulatory & Safety Notices
53
USA: Federal Communications Commission (FCC) statement
Canada: Industry Canada (IC) statement
European Union (EU)
Argentina
China
India
Indonesia
Israel
Japan
Mexico
Morocco
Nigeria
Oman
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59
59
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60
4
Philippines
Serbia
South Korea
Taiwan
United Arab Emirates
Vietnam
Safety Statement
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5
Getting Started
Get a deeper understanding of your body, your health, and your progress with
Fitbit Charge 3. Take a moment to review our complete safety information at
fitbit.com/safety.
What's in this manual
We'll explain how to create a Fitbit® account and make sure your tracker can
transfer the data it collects to your dashboard. The dashboard is where you'll set
goals, analyze historical data, identify trends, log food and water, keep up with
friends, and much more. As soon as you're done setting up Charge 3, you're ready
to start moving.
Next, we'll explain how to find and use the features that interest you and how to
adjust your preferences. For more information, tips, and troubleshooting, browse
our comprehensive help content at help.fitbit.com.
What's in the box
Your Fitbit Charge 3 box includes:
Tracker with small wristband (color
and material vary)
Charging cable
Additional large band
(color and material vary)
6
The detachable wristbands on Charge 3 come in a variety of colors and materials,
sold separately.
7
Set up Fitbit Charge 3
For the best experience, use the Fitbit app for iPhones and iPads, Android phones,
or Windows 10 devices. If you don’t have a smartphone or tablet, you can also use a
Bluetooth-enabled Windows 10 PC. Keep in mind that a phone is required for call,
text, and calendar notifications.
Your Fitbit account asks for information such as height, weight, and sex in order to
calculate your stride length and to estimate distance, basal metabolic rate, and
calorie burn. When you set up your account, your name and photos are visible to all
other Fitbit users. You have the option to share other information, but most of the
information you provide is private by default.
Charge your tracker
A fully charged Charge 3 has a battery life of up to 7 days. Battery life and charge
cycles vary with use and other factors; actual results will vary.
To charge your Charge 3:
1. Plug the charging cable into the USB port on your computer or a UL-certified
USB wall charger.
2. Clip the other end of the charging cable to the port on the back of the tracker.
The pins on the charging cable must lock securely with the port.
8
3. Make sure the button on your tracker is aligned with the button opening on
the charging cable. You’ll know the connection is secure when you see a
battery icon on the screen.
4. Charging fully takes about 1-2 hours. While the tracker charges, you can press
the button to check the battery level. A fully charged tracker shows a solid
battery icon with a smile.
9
Set up with your Windows 10 PC
If you don't have a smartphone, you can set up and sync Charge 3 with a Bluetoothenabled Windows 10 PC and the Fitbit app.
To get the Fitbit app for your computer:
1. Click the Start button on your PC and open the Microsoft Store.
2. Search for "Fitbit app". After you find it, click Free to download the app to
your computer.
3. Click Microsoft account to sign in with your existing Microsoft account. If you
don't already have an account with Microsoft, follow the on-screen instructions
to create a new account.
4. Open the app and log in to your account, or click Join Fitbit to be guided
through a series of questions that help you create an account.
5. Continue to follow the on-screen instructions to connect Charge 3 to your
Fitbit account.
When you're done with setup, read through the guide to learn more about your
new tracker and then explore the Fitbit dashboard.
Set up with your phone or tablet
The free Fitbit app is compatible with most iPhones and iPads, Android phones,
and Windows 10 devices. If you're unsure if the Fitbit app is compatible with your
device, see fitbit.com/devices.
To get started:
1. Find the Fitbit app in one of the locations below, depending on your device.
l Apple App Store for iPhones and iPads.
l Google Play Store for Android devices.
l Microsoft Store for Windows 10 devices.
2. Install the app.
3. When the app is installed, open it and tap Join Fitbit to be guided through a
series of questions that help you create an account.
4. Continue to follow the on-screen instructions to connect, Charge 3 to your
Fitbit account.
10
When you're done with setup, read through the guide to learn more about your
new tracker and then explore the Fitbit app.
Sync data to your Fitbit account
Sync Charge 3 to transfer data to the Fitbit app, where you can review your
exercise history, see your sleep stages, log food and water, participate in
challenges, and more. We recommend syncing at least once a day.
Each time you open the Fitbit app, Charge 3 syncs automatically when it's nearby.
Charge 3 also syncs with the app periodically with the all-day sync option. To turn
on this feature:
From the Fitbit app dashboard, tap the Account icon (
Day Sync.
) > Charge 3 tile > All-
You can also use the Sync Now option in the app at any time.
To learn more about syncing your device, see help.fitbit.com.
11
Wear Charge 3
Place Charge 3 around your wrist. If you need to attach a different size wristband,
or if you purchased an accessory wristband, you'll find instructions in "Change the
wristband" on page 14.
Placement for all-day wear vs exercise
When you're not exercising, wear Charge 3 a finger's width below your wrist bone.
For optimized heart-rate tracking while exercising, keep these tips in mind:
l
Try wearing Charge 3 higher on your wrist during exercise for an improved fit
and more accurate heart-rate reading. Many exercises, such as bike riding or
weight lifting, cause you to bend your wrist frequently, which can interfere
with the heart-rate signal if the tracker is lower on your wrist.
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l
l
l
Make sure the tracker is in contact with your skin.
Don't wear your tracker too tight; a tight band restricts blood flow, potentially
affecting the heart-rate signal. However, the tracker should be slightly tighter
(snug but not constricting) during exercise than during all-day wear.
With high-intensity interval training or other activities where your wrist is
moving vigorously and non-rhythmically, the movement may limit the
sensor's ability to provide a heart-rate reading. If your tracker doesn't show a
heart-rate reading, try relaxing your wrist and staying still briefly (about 10
seconds). You should see a heart-rate reading.
13
Change the wristband
Charge 3 comes with a small wristband attached and an additional large bottom
band in the box. Both the top and bottom bands can be swapped with accessory
bands, sold separately. For wristband measurements, see "Wristband size" on
page 51.
Remove a wristband
To remove the wristband:
1. Turn Charge 3 over and find the band latches —there's one on each end where
the band meets the frame.
2. To release the latch, press down on the flat button on the strap.
3. Gently pull the band away from the tracker to release it.
4. Repeat on the other side.
14
Attach a new wristband
To attach a new band, press it into the end of the tracker until you feel it snap into
place.
If you have trouble attaching the band or if it feels loose, gently move the band
back and forth to make sure it is attached to the tracker.
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Basics
Learn how best to navigate, check the battery level, and care for your tracker.
Navigate Charge 3
Charge 3 has an OLED touchscreen display and one button.
Navigate Charge 3 by tapping the screen, swiping side to side and up and down, or
by pressing the button. To preserve battery, Charge 3’s screen turns off when not
in use.
Basic navigation
The home screen is the clock. On the clock:
o
o
o
Swipe down to see notifications.
Swipe up to see your daily tips and stats.
Swipe left to scroll through the apps on your tracker.
16
17
To open an app, swipe to find the app and then tap it.
Quick settings
Press and hold the button on Charge 3 for a faster way to use Fitbit Pay (on Fitbit
Pay-enabled devices) and access select settings.
On the Quick Settings screen:
o
o
When Screen Wake is on, turn your wrist towards you to turn on the screen.
When the Notifications setting is turned on, Charge 3 displays notifications
from your phone. For more information on how to manage notifications, see
"Notifications" on page 21.
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Adjust settings
Manage basic settings including brightness, heart rate, and button sensitivity
directly on your tracker. Open the Settings app and tap a setting to adjust it. Swipe
up to see the full list of settings.
Check battery level
Check your battery level at any time: from the clock face, swipe up. The battery
level icon is in the top-left corner of the screen.
Your tracker continues to track your activity until your battery runs out.
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Care for Charge 3
It's important to clean and dry your Charge 3 regularly. For instructions and more
information, see fitbit.com/productcare.
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Notifications
Charge 3 can display call, text, calendar, and app notifications from your phone to
keep you informed. Keep in mind the phone and tracker must be within 30 feet of
each other to receive notifications.
Set up notifications
Check that Bluetooth on your phone is on and that your phone can receive
notifications (often under Settings > Notifications). Then follow the steps below to
set up notifications:
1. With your tracker nearby, from the Fitbit app dashboard, tap the Account icon
(
) > Charge 3 tile.
2. Tap Notifications. When you're prompted to pair Charge 3, follow the onscreen instructions. After you've connected your tracker, "Charge 3" will
appear in the list of Bluetooth devices connected to your phone. Note that
call, text, and calendar notifications are turned on automatically.
3. To turn on notifications from apps installed on your phone, including Fitbit and
WhatsApp, tap App Notifications and turn on the specific notifications you
want to see.
4. Tap Notifications > Charge 3 in the top left corner to return to device
settings. Sync your tracker to save your changes.
For detailed instructions on how to set up notifications, see help.fitbit.com.
See incoming notifications
When your phone and Charge 3 are within range, a notification causes the tracker to
vibrate. If you don't read the notification when it arrives, you can check it later by
swiping down on the clock screen.
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Manage notifications
Charge 3 stores up to 10 notifications, after which the oldest are replaced as you
receive new ones.
To manage notifications:
l
l
l
From the clock, swipe down to see your notifications and tap any notification
to expand it.
To delete a notification, tap to expand it. Then swipe to the bottom and tap
Clear.
To delete all notifications at once, swipe to the top of your notifications and
tap Clear All.
Turn off notifications
You can turn off all notifications on Charge 3 or turn off certain notifications using
the Fitbit app.
To turn off all notifications:
1. Press and hold the button on your tracker to reach the quick settings screen.
2. Tap Notifications to turn them off.
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To turn off certain notifications:
1. With your tracker nearby, from the Fitbit app dashboard, tap the Account icon
(
) > Charge 3 tile > Notifications.
2. Turn off the notifications you no longer want to receive on your tracker.
3. Tap Notifications > Charge 3 in the top left corner to return to device
settings. Sync your tracker to save your changes.
Note that if you use the Do Not Disturb setting on your phone, notifications are
disabled until you turn off this setting.
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Timekeeping
A silent alarm uses vibration to gently awake or alert you at the time specified. Set
up to 8 alarms to occur once or on multiple days of the week. You can also time
events with the stopwatch or set a countdown timer.
For more information about setting and managing alarms, see help.fitbit.com.
Enable or disable an alarm
After you set an alarm, you can disable or re-enable it directly on Charge 3 without
opening the Fitbit app. You can only set an alarm in the Fitbit app.
To enable or disable alarms:
1. From the clock screen, swipe until you find the Alarms app.
2. Scroll until you find the alarm you want to enable or disable.
3. Tap to enable or disable the alarm.
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Dismiss or snooze an alarm
When your silent alarm goes off, the tracker flashes and vibrates. To dismiss the
alarm, press the button. To snooze the alarm for 9 minutes, tap the ZZZ icon. Tap
snooze as many times as you like. Charge 3 automatically goes into snooze mode if
you ignore the alarm for more than 1 minute.
25
Time events with the stopwatch
To use the stopwatch:
1. On Charge 3, open the Timers app.
2. If you used the countdown timer previously, swipe right to choose the
stopwatch feature.
3. Tap the play icon to start the stopwatch.
4. Tap the pause icon to stop the stopwatch.
5. Swipe up and tap the reset icon to reset the stopwatch, or press the button to
exit.
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Set a timer
To use the countdown timer:
1. On Charge 3, open the Timers app.
2. If you used the stopwatch previously, swipe left to choose the countdown
feature.
3. Tap the timer icon.
4. Tap the numbers and scroll to set the timer.
5. Press the button to return to the countdown screen.
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6. Tap the play icon to start the timer. Charge 3 flashes and vibrates when the
time allotted is done.
7. Press the button to stop the alert.
For more information on how to use the timer, see help.fitbit.com.
28
Activity and Sleep
Charge 3 continuously tracks a variety of stats whenever you wear it. The
information is transferred to the Fitbit app every time you sync your tracker.
See your stats
From the clock face, swipe up to Fitbit Today to see your daily tips and stats,
including:
o
o
o
o
Core stats: steps taken today, calories burned, distance covered, floors
climbed, and active minutes
Hourly activity: steps taken this hour and the number of hours you met your
hourly activity goal
Heart rate: current heart rate and heart rate zone
Female health tracking: information on the current stage of your menstrual
cycle (if you don't use the female health feature in the Fitbit app, this tile
won't appear).
Find your complete history and other information automatically detected by your
tracker, such as sleep stages, in the Fitbit app.
All Charge 3 stats except sleep reset at midnight to begin a new day.
Track a daily activity goal
Charge 3 tracks your progress towards a daily activity goal of your choice. When
you reach your goal, the tracker vibrates and shows a celebration.
Choose a goal
By default your goal is 10,000 steps per day, but you may have changed this goal
during setup. You can change the goal to distance traveled, calories burned, or
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active minutes and select a corresponding value. For example, you may want to
keep steps as your goal but change the target from 10,000 to 20,000 steps.
For instructions on how to change your goal, see help.fitbit.com.
See goal progress
For information on how to see detailed progress toward your goal, see "See your
stats" on the previous page.
Track your hourly activity
Charge 3 helps you stay active throughout the day by keeping track of when you're
stationary and reminding you to move.
Reminders nudge you to walk at least 250 steps each hour. You'll feel a vibration
and see a reminder on your screen at 10 minutes before the hour if you haven't
walked 250 steps. When you meet the 250-step goal after receiving the reminder,
you'll feel a second vibration and see a congratulatory message.
For more information on hourly activity, including how to customize the hours you
receive reminders, see help.fitbit.com.
Track your sleep
Wear Charge 3 to bed to automatically track your time asleep and sleep stages. To
see your sleep stats, sync your tracker when you wake up and check the app to see
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your stats.
For more information about sleep tracking, see help.fitbit.com.
Set a sleep goal
By default, you have a sleep goal of 8 hours of sleep per night. Customize this goal
to meet your needs.
For more information about your sleep goal, including how to change it, see
help.fitbit.com.
Set a bedtime reminder
The Fitbit app can recommend consistent bedtimes and wake times to help you
improve the consistency of your sleep cycle. You can choose to be reminded
nightly when it's time to start getting ready for bed.
For more information about how to set bedtime reminders, see help.fitbit.com.
Learn about your sleep habits
Charge 3 tracks several sleep metrics including when you go to bed, how long
you're asleep, and your time spent in each sleep stage. Track your sleep with
Charge 3 and check the Fitbit app to understand how your sleep patterns compare
to others of the same sex and age range.
For more information about sleep stages, see help.fitbit.com.
See your heart rate
Charge 3 tracks your heart rate throughout the day with PurePulse technology. .
Swipe up from the clock screen to see your real-time heart rate and heart-rate zone.
For more information on the stats on your tracker, see "See your stats" on page 29.
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During a workout, Charge 3 shows your heart-rate zone to help you target the
training intensity of your choice.
For more information about heart-rate zones on Charge 3, see "Check your heart
rate" on page 41.
Adjust your heart rate setting
The Heart Rate setting on Charge 3 has two options:
l
l
Off—Heart rate tracking is off.
On—Heart rate tracking is on when the tracker is on your wrist.
To adjust the Heart Rate setting on Charge 3, tap the Settings app > Heart Rate.
For more information about adjusting the heart-rate tracker, see help.fitbit.com.
Practice guided breathing
The Relax app on Charge 3 provides personalized guided breathing sessions to
help you find moments of calm throughout the day. You can choose between twominute and five-minute long sessions.
To begin a session:
1. On Charge 3, open the Relax app.
2. The two-minute session is the first option. Swipe left to choose the fiveminute session.
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3. Tap the play symbol to start the session and follow the on-screen instructions.
After the exercise, you'll see a summary that shows your alignment (how closely
you followed the breathing prompt), your heart rate at the start and end of the
session, and how many days you completed a guided breathing session this week.
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All notifications are automatically disabled during the session. If you set an alarm,
your Charge 3 will vibrate at the time specified.
For more information about guided breathing sessions, including the benefits of
practicing deep breathing and safety information, see help.fitbit.com.
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Fitness and Exercise
Track activity through the Exercise app and set exercise goals based on distance,
time, or calories. Sync Charge 3 with the Fitbit app, and then share your activity
with friends and family to help you stay on track, see how your overall fitness level
compares to your peers, and more.
Track your exercise automatically
Charge 3 automatically recognizes and records high-movement activities at least 15
minutes long—including run, interval workout, swim, and yoga—through the
SmartTrack feature. Sync your device to see basic stats about your activity in your
exercise history.
For more information about tracking activity, see help.fitbit.com.
Track and analyze exercise with the Exercise app
Track specific exercises—such as run, bike, swim or weights—with the Exercise app
on Charge 3 to see real-time stats, including heart-rate data, calories burned, and
elapsed time, and a post-workout summary on your wrist. For complete workout
stats, and route and pace information if you used GPS, review your exercise history
in the Fitbit app.
Note: The connected GPS feature on Charge 3 works with the GPS sensors on your
nearby phone.
GPS requirements
Connected GPS is available for all supported phones with GPS sensors. For more
information about setting up connected GPS, see help.fitbit.com.
35
1. To use connected GPS, turn on Bluetooth and GPS on your phone.
2. Make sure the Fitbit app has permission to use GPS or location services.
3. Check that connected GPS is turned on for the exercise.
a. Open the Exercise app and swipe left to find the exercise you want to
track.
b. Swipe up and make sure Use Phone GPS is set to On.
4. Keep your phone with you while you exercise.
Track an exercise
To track an exercise:
1.
2.
3.
4.
On your tracker, open the Exercise app.
Swipe left to find an exercise.
Tap the exercise to select it.
Tap Start to begin the exercise, or tap Set Goal to choose a time, distance, or
calorie goal depending on the activity.
Note: If the Exercise uses GPS, you'll see a phone icon in the top left as your tracker
connects to your phone's GPS sensors. When the screen says "connected" and
Charge 3 vibrates, GPS is connected.
36
5. Tap the play icon to begin tracking your exercise. Charge 3 shows several
real-time stats including heart rate, calories burned, and elapsed time. Tap the
middle stat to see additional stats.
6.
7.
8.
9.
When you're done with your workout or want to pause, press the button.
Press the button again and tap Finish to end the workout.
Swipe up to see your workout summary.
Tap the check mark to close the summary screen.
Customize your exercise settings
Customize settings for various exercises. For example, you can turn connected GPS
on or off, track runs automatically without opening the Exercise app (known as run
detect), and automatically pause an activity when you stop moving (known as autopause). To track runs with GPS, your phone must be nearby.
To customize an exercise setting:
1. From the Fitbit app dashboard, tap the Account icon (
Exercise Shortcuts.
) > Charge 3 tile >
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2. Tap the exercise you want to customize.
3. Choose the settings you want to customize, such as connected GPS and Cues.
4. Sync to see your customized settings on Charge 3.
Check your workout summary
After you complete a workout, Charge 3 shows a summary of your stats.
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39
Sync your tracker with the Fitbit app to save the workout in your exercise history.
There you can find additional stats and see your route and elevation climbed if you
used connected GPS.
Set an exercise goal
Set a time, distance, or calorie goal depending on the exercise type.
To set an exercise goal:
1. After you choose an exercise, tap Set Goal.
2. Swipe up to choose your exercise goal, such as distance, time, or calories.
3. After you set your goal, tap the play icon to begin your exercise.
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4. Charge 3 gently vibrates and the screen flashes when you reach your goal.
Check your heart rate
Heart-rate zones help you target the training intensity of your choice. Charge 3
shows your current zone and progress toward your maximum heart rate next to
your heart-rate reading. In the Fitbit app, you can see your time spent in zones
during a particular day or exercise. Three zones based on American Heart
Association recommendations are available by default, or you can create a custom
zone if you have a specific heart rate you're targeting.
Default heart-rate zones
Default heart-rate zones are calculated using your estimated maximum heart rate.
Fitbit calculates your maximum heart rate with the common formula of 220 minus
your age.
41
Icon
Zone Calculation
Description
Out of Below 50% Your heart rate may be elevated, but not enough to be
Zone of your
considered exercise.
maximum
heart rate
Fat
Burn
Between
50% and
69% of
your
maximum
heart rate
This is a low-to-medium intensity exercise zone. This zone
may be a good place to start for those new to exercise. It's
called the Fat Burn zone because a higher percentage of
calories are burned from fat, but the total calorie burn rate
is lower.
Cardio Between
70% and
84% of
your
maximum
heart rate
This is a medium-to-high intensity exercise zone. In this
zone you're pushing yourself but not straining. For most
people this is the exercise zone to target.
Peak
This is a high-intensity exercise zone. This zone is for short
intense sessions that improve performance and speed.
Greater
than 85%
of your
maximum
heart rate
Custom heart rate zones
Instead of using the default heart-rate zones, you can configure a custom zone or a
custom max heart rate if you have a specific target in mind. For example, elite
athletes might have a target that differs from the American Heart Association’s
recommendations for the average person. When you’re in your custom zone you’ll
see a solid heart on your tracker. When you’re not in the zone you’ll see an outline
of a heart.
42
For more details about heart rate tracking, including links to relevant American
Heart Rate Association information, see help.fitbit.com.
Share your activity
After you complete a workout, sync your tracker with the Fitbit app to share your
stats with friends and family.
For more information on how to share your activity, see help.fitbit.com.
Track your cardio fitness score
Track your overall cardiovascular fitness with Charge 3. From the Fitbit app
dashboard, tap the heart rate tile and then swipe left to see your cardio fitness
score (also known as VO2 Max) and cardio fitness level, which shows how you
compare to your peers.
For more information about cardio fitness, including tips for improving your score,
see help.fitbit.com.
43
Weather
The Weather app on Charge 3 displays the weather in your current location, as well
as 2 additional locations you choose.
Check the weather
To check the current weather, open the Weather app on your tracker. By default,
the Weather app shows your current location. Swipe left to view the weather in any
additional locations you've added.
If the weather for your current location doesn't appear, check that you turned on
location services for the Fitbit app. If you change locations, sync your tracker to see
your new location in the Weather app.
Add or remove a city
To add or remove a city:
44
1. Open the Fitbit app and tap the Account icon (
2. Tap Apps.
) > Charge 3 tile.
) next to Weather. You may need to scroll down to find
3. Tap the gear icon (
the app.
4. Tap Add City to add up to 2 additional locations or tap Edit > the X icon to
delete a location. Note that you can't delete your current location.
5. Sync your tracker with the Fitbit app to see the updated list of locations on
your tracker.
For more information about setting up the Weather app, see help.fitbit.com.
45
Restart, Erase, and Update
Restart Charge 3 to reboot your device to help with basic issues. Erase your device
if you want to give Charge 3 to another person.
Restart Charge 3
1. Plug the charging cable into the USB port on a computer or a UL-certified
USB wall charger.
2. Clip the other end of the charging cable to the port on the back of the tracker.
The pins on the charging cable must lock securely with the port.
3. Press and hold the button on your tracker for 8 seconds. When you see a smile
face and the tracker vibrates, the tracker restarted.
Restarting your tracker reboots the device but doesn't delete any data.
Erase Charge 3
A factory reset erases all apps and personal data from Charge 3. If you want to give
Charge 3 to another person or wish to return it for a refund, first complete a factory
reset:
On Charge 3, open the Settings app > About > Clear User Data.
Update Charge 3
We make free feature enhancements and product improvements available through
firmware updates. We recommend keeping Charge 3 up to date.
When an update is available you'll see a notification in the Fitbit app prompting you
to update. When the update starts, a progress bar appears on Charge 3 and in the
Fitbit app until the update is complete.
Keep your tracker and phone close to each other during the update process.
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Note: Updating Charge 3 takes several minutes and may be demanding on the
battery. We recommend plugging your tracker into the charger before starting an
update.
If you have trouble updating your tracker, see help.fitbit.com.
47
Troubleshooting
If your tracker isn't working properly, review our troubleshooting guidance below.
Visit help.fitbit.com for more information.
Heart-rate signal missing
Charge 3 continuously tracks your heart rate while you're exercising and
throughout the day. Occasionally, the heart-rate sensor on your tracker may have
difficulty finding a good signal. When this happens, you'll see dashed lines where
your current heart rate usually appears.
If you're not getting a heart-rate signal, first make sure you're wearing your tracker
correctly, either by moving it higher or lower on your wrist or by tightening or
loosening the band. Charge 3 should be in contact with your skin. After holding
your arm still and straight for a short time, you should see your heart rate again.
GPS signal missing
Environmental factors including tall buildings, dense forest, steep hills, and even
thick cloud cover can interfere with your phone's ability to connect to
GPS satellites. If your phone is searching for a GPS signal during an exercise, you'll
see "connecting" appear at the top of the screen.
48
For best results, wait for your phone to find the signal before you start your
workout.
Unexpected behavior
If you experience one of the following problems, it may be fixed by restarting your
tracker:
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Not syncing despite successful setup
Not responding to taps despite being charged
Not tracking your steps or other data
For instructions on how to restart your tracker, see "Restart Charge 3" on page 46.
For additional troubleshooting or to contact Customer Support, see help.fitbit.com.
49
General Info and Specifications
Sensors
Fitbit Charge 3 contains the following sensors and motors:
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A MEMS 3-axis accelerometer, which tracks motion patterns
An altimeter, which tracks altitude changes
An optical heart-rate tracker
Materials
The housing and buckle on Charge 3 are made of anodized aluminum. While
anodized aluminum can contain traces of nickel, which can cause an allergic reaction
in someone with nickel sensitivity, the amount of nickel in all Fitbit products meets
the European Union's stringent Nickel Directive.
The Fitbit Charge 3 classic band is made of a flexible, durable elastomer material
similar to that used in many sports watches.
Wireless technology
Charge 3 contains a Bluetooth 4.0 radio transceiver.
Haptic feedback
Charge 3 contains a vibration motor for alarms, goals, notifications, apps, and
reminders.
Battery
Charge 3 contains a rechargeable lithium-polymer battery.
50
Memory
Charge 3 stores your stats and data for 7 days in between the times you sync your
tracker. Stored data consists of All-Day stats (including steps, distance, calories
burned, active minutes, heart rate, and stationary vs. active hours) as well as sleep
stages, SmartTrack activity, and exercise data.
We recommend syncing your tracker at least once a day.
Display
Charge 3 has an OLED touchscreen display.
Wristband size
Wristband sizes are shown below. Note that accessory wristbands sold separately
may vary slightly.
Small wristband Fits a wrist between 5.5 - 7.1 inches (140 - 180 mm) in circumference
Large wristband Fits a wrist between 7.1 - 8.7 inches (180 - 220 mm) in circumference
Environmental conditions
Operating Temperature
14° to 113° F
(-10° to 45° C)
Non-operating Temperature
-4° to 14° F
(-20° to -10° C)
113° to 140°F
(45° to 60° C)
Maximum Operating Altitude
30,000 feet
(9,144 m)
51
Learn more
To learn more about your tracker and dashboard, visit help.fitbit.com.
Return policy and warranty
You can find warranty information and the fitbit.com return policy at
fitbit.com/legal/returns-and-warranty.
52
Regulatory & Safety Notices
Model Name: FB409 and FB410
Regulatory content for select regions can also be viewed on your device. To view
the content:
Settings > About > Regulatory Info
USA: Federal Communications Commission (FCC)
statement
Model FB410:
FCC ID: XRA
Model FB409
FCC ID: XRAFB409
Notice to the User: The FCC ID can also be viewed on your device. Instructions to
view content from your menu:
Settings > About > Regulatory Info
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1. This device may not cause harmful interference and
2. This device must accept any interference, including interference that may
cause undesired operation of the device.
FCC Warning
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
53
Note: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
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Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This device meets the FCC and IC requirements for RF exposure in public or
uncontrolled environments.
Canada: Industry Canada (IC) statement
Model FB410:
IC: 8542A-FB410
Model FB409:
IC: 8542A-FB409
Notice to the User: The IC ID can also be viewed on your device. Instructions to
view content from your menu:
Settings > About > Regulatory Info
This device meets the IC requirements for RF exposure in public or uncontrolled
environments.
54
Cet appareil est conforme aux conditions de la IC en matière de RF dans des
environnements publics ou incontrôlée
IC Notice to Users English/French in accordance with current issue of RSS GEN:
This device complies with Industry Canada license exempt RSS standard(s).
Operation is subject to the following two conditions:
1. this device may not cause interference, and
2. this device must accept any interference, including interference that may
cause undesired operation of the device.
Cet appareil est conforme avec Industrie Canada RSS standard exempts de licence
(s). Son utilisation est soumise à Les deux conditions suivantes:
1. cet appareil ne peut pas provoquer d’interférences et
2. cet appareil doit accepter Toute interférence, y compris les interférences qui
peuvent causer un mauvais fonctionnement du dispositif
European Union (EU)
Simplified EU Declaration of Conformity
Hereby, Fitbit, Inc. declares that the radio equipment type Model FB409 is in
compliance with Directive 2014/53/EU. The full text of the EU declaration of
conformity is available at the following internet address: www.fitbit.com/safety
Vereinfachte EU-Konformitätserklärung
Fitbit, Inc. erklärt hiermit, dass die Funkgerättypen Modell FB409 die Richtlinie
2014/53/EU erfüllen. Der vollständige Wortlaut der EU-Konformitätserklärungen
kann unter folgender Internetadresse abgerufen werden: www.fitbit.com/safety
Declaración UE de Conformidad simplificada
Por la presente, Fitbit, Inc. declara que el tipo de dispositivo de radio Modelo
FB409 cumple con la Directiva 2014/53/UE. El texto completo de la declaración de
55
conformidad de la UE está disponible en la siguiente dirección de Internet:
www.fitbit.com/safety
Déclaration UE de conformité simplifiée
Fitbit, Inc. déclare par la présente que les modèles d’appareils radio FB409 sont
conformes à la Directive 2014/53/UE. Les déclarations UE de conformité sont
disponibles dans leur intégralité sur le site suivant : www.fitbit.com/safety
Dichiarazione di conformità UE semplificata
Fitbit, Inc. dichiara che il tipo di apparecchiatura radio Modello FB409 è conforme
alla Direttiva 2014/53/UE. Il testo completo della dichiarazione di conformità UE è
disponibile al seguente indirizzo Internet: www.fitbit.com/safety
Argentina
Model FB409:
C-21863
Model FB410:
C-21864
China
CMIIT ID: 2018DJ3954
China RoHS
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部件名称
Part Name
Model FB409
表带和表扣
(Strap and
Buckle)
电子
(Electronics)
电池
(Battery)
充电线
(Charging
Cable)
本表格依据 SJ/T
有毒和危险品
Toxic and Hazardous Substances or Elements
铅
(Pb)
水银
(Hg)
镉
(Cd)
六价铬
(Cr(VI))
多溴化苯
(PBB)
多溴化二苯
醚
(PBDE)
O
O
O
O
O
O
--
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
11364 的规定编制
O = 表示该有害物质在该部件所有均质材料中的含量均在 GB/T 26572规定的限量要求以下
(indicates that the content of the toxic and hazardous substance in all the
Homogeneous Materials of the part is below the concentration limit requirement as
described in GB/T 26572).
X = 表示该有害物质至少在该部件的某一均质材料中的含量超出 GB/T 26572规定的限量要
求 (indicates that the content of the toxic and hazardous substance in at least
one Homogeneous Material of the part exceeds the concentration limit requirement
as described in GB/T 26572).
India
Model Name FB409
57
Regulatory content for select regions can also be viewed on your device. To view
the content:
Settings > About > Regulatory Info
Indonesia
Model Name FB409
56621/SDPPI/2018
3788
Israel
Model FB409
51-64667 ‫התאמה אישור‬
.‫המוצר של המודולארי בחלק טכני שינוי כל לבצע אין‬
Model FB410
51-64668 ‫התאמה אישור‬
.‫המוצר של המודולארי בחלק טכני שינוי כל לבצע אין‬
Japan
Model FB410
Notice to the User: Regulatory content for this region can also be viewed on your
device. To view content:
Settings > About > Regulatory Info
58
Mexico
Models FB409 and FB410
La operación de este equipo está sujeta a las siguientes dos condiciones:
1. Es posible que este equipo o dispositivo no cause interferencia perjudicial y
2. Este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la
que pueda causar su operación no deseada
Morocco
AGREE PAR L’ANRT MAROC
Numéro d’agrément: MR 16935 ANRT 2018
Date d’agrément: 28/06/2018
Model Name FB409
AGREE PAR L’ANRT MAROC
Numéro d’agrément: MR 16934 ANRT 2018
Date d’agrément: 28/06/2018
Nigeria
Models FB409 and FB410
Connection and use of this communications equipment is permitted by the Nigerian
Communications Commission.
59
Oman
Model Name FB409
OMAN-TRA/TA-R/5771/18
D100428
Model Name FB410
OMAN-TRA/TA-R/5773/18
D100428
Philippines
Model FB410
Serbia
Models FB409 and FB410
И 005 18
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South Korea
Model FB410
클래스 B 장치 (가정 사용을위한 방송 통신 기기) : EMC 등록 주로 가정용 (B 급)으로하고, 모
든 지역에서 사용할 수 있습니다 얻을이 장치.
Taiwan
Model FB410
注意!
依據 低功率電波輻射性電機管理辦法
第十二條 經型式認證合格之低功率射頻電機,非經許可,公司、商號或使用者均不得擅自變
更頻率、加大功率或變更原設計之特性及功能
第十四條
低功率射頻電機之使用不得影響飛航安全及干擾合法通信;經發現有干擾現象時,應立即停
用,並改善至無干擾時方得繼續使用。
前項合法通信,指依電信法規定作業之無線電通信。
低功率射頻電機須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。
Translation:
Article 12
Without permission, any company, firm or user shall not alter the frequency,
increase the power, or change the characteristics and functions of the original
design of the certified lower power frequency electric machinery.
Article 14
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The application of low power frequency electric machineries shall not affect the
navigation safety nor interfere a legal communication, if an interference is found,
the service will be suspended until improvement is made and the interference no
longer exists. The foregoing legal communication refers to the wireless
telecommunication operated according to the telecommunications laws and
regulations. The low power frequency electric machinery should be able to tolerate
the interference of the electric wave radiation electric machineries and equipment
for legal communications or industrial and scientific applications.
使用過度恐傷害視力」
使用30分鐘請休息10分鐘。 2歲以下幼兒不看螢幕,2歲以上每天看螢幕不要超過1小時。
Translation:
“Excessive use may cause damage to vision”
Rest for 10 minutes after every 30 minutes.
Children under 2 years old should stay away from this product. Children 2 years old
or more should not see the screen for more than 1 hour. see the screen for more
than 1 hour.
電池警語:
此裝置使用鋰電池。
若未遵照下列準則,則裝置內的鋰離子電池壽命可能會縮短或有損壞裝置、發生火災、化學
品灼傷、電解液洩漏及/或受傷的風險。
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請勿拆解、鑿孔或損壞裝置或電池。
請勿取出或嘗試取出使用者不可自行更換的電池。
請勿將電池曝露於火焰、爆炸或其他危險中。
請勿使用尖銳物品取出電池。
Translation:
Battery warning:
This device uses a lithium battery.
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If the following guidelines are not followed, the life of the lithium-ion battery in the
device may be shortened or there is a risk of damage to the device, fire, chemical
burn, electrolyte leakage and / or injury.
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Do not disassemble, puncture or damage the device or battery.
Do not remove or try to remove the battery that the user can not replace.
Do not expose the battery to flames, explosions or other hazards.
Do not use sharp objects to remove the battery.
United Arab Emirates
Model FB410
TRA Registered No.: ER63686/18
Dealer No.: DA35294/14
Model FB409
TRA Registered No.: ER63685/18
Dealer No.: DA35294/14
Vietnam
Model FB410
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Safety Statement
This equipment has been tested to comply with safety certification in accordance
with the specifications of EN Standard: EN60950-1:2006 + A11:2009 + A1:2010 + A12:
2011 + A2:2013.
64
©2018 Fitbit, Inc. All rights reserved. Fitbit and the Fitbit logo are trademarks
or registered trademarks of Fitbit in the US and other countries. A more
complete list of Fitbit trademarks can be found at
http://www.fitbit.com/legal/trademark-list. Third-party trademarks
mentioned are the property of their respective owners.
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