- User Manual Version 1.0 Table of Contents Get started What's in the box Set up Charge 4 Charge your tracker Set up with your phone or tablet See your data in the Fitbit app Unlock Fitbit Premium Wear Charge 4 Placement for all-day wear vs. exercise Handedness Change the band Remove a band Attach a new band Basics 6 6 7 7 8 9 10 11 11 12 13 13 14 15 Navigate Charge 4 Basic navigation Quick settings Adjust settings Check battery level Set up device lock Turn off the screen Care for Charge 4 15 15 17 18 19 19 20 20 Apps and Clock Faces 21 Change the clock face Open apps Download additional apps Remove apps Lifestyle 21 21 21 21 23 2 Agenda Weather Check the weather Add or remove a city Notifications Set up notifications See incoming notifications Manage notifications Turn off notifications Answer or reject phone calls Respond to messages Timekeeping Use the Alarms app Dismiss or snooze an alarm Use the Timers app Activity and Sleep See your stats Track a daily activity goal Choose a goal Track your hourly activity Track your sleep Set a sleep goal Learn about your sleep habits See your heart rate Practice guided breathing Fitness and Exercise Track your exercise automatically Track and analyze exercise with the Exercise app Track an exercise Customize your exercise settings and shortcuts Check your workout summary Check your heart rate 23 23 23 24 25 25 25 26 26 27 28 29 29 29 30 31 31 31 32 32 32 33 33 33 34 35 35 35 35 37 38 38 3 Custom heart-rate zones Earn Active Zone Minutes Share your activity View your cardio fitness score 39 40 41 41 Control music with the Spotify app 42 Fitbit Pay 43 Use credit and debit cards Set up Fitbit Pay Make purchases Change your default card Pay for transit Update, Restart, and Erase Update Charge 4 Restart Charge 4 Erase Charge 4 Troubleshooting Heart-rate signal missing GPS signal missing Other issues General Info and Specifications 43 43 44 45 45 46 46 46 47 48 48 48 49 50 Sensors Materials Wireless technology Haptic feedback Battery Memory Display Band size Environmental conditions Learn more Return policy and warranty 50 50 50 50 50 51 51 51 51 52 52 Regulatory & Safety Notices 53 4 USA: Federal Communications Commission (FCC) statement Canada: Industry Canada (IC) statement European Union (EU) IP Rating Argentina Australia and New Zealand Belarus Customs Union China India Indonesia Israel Japan Mexico Morocco Nigeria Oman Philippines Taiwan United Arab Emirates Vietnam Zambia Safety Statement 53 54 55 56 56 57 57 57 57 59 59 59 59 60 60 60 60 61 61 64 65 65 65 5 Get started Push your goals further with built-in GPS, personalized heart-rate features, up to 7 days of battery life, and more on Fitbit Charge 4. Take a moment to review our complete safety information at fitbit.com/safety. Charge 4 is not intended to provide medical or scientific data. What's in the box Your Charge 4 box includes: Tracker with small band (color and material vary) Charging cable Additional large band (color and material vary) The detachable bands on Charge 4 come in a variety of colors and materials, sold separately. 6 Set up Charge 4 For the best experience, use the Fitbit app for iPhones and iPads or Android phones. To create a Fitbit account, you're prompted to enter your birthdate, height, weight, and sex to calculate your stride length and to estimate distance, basal metabolic rate, and calorie burn. After you set up your account, your first name, last initial, and profile picture are visible to all other Fitbit users. You have the option to share other information, but most of the information you provide to create an account is private by default. Charge your tracker A fully-charged Charge 4 has a battery life of up to 7 days. Battery life and charge cycles vary with use and other factors; actual results will vary. Note: The Charge 4 charging cable has a gray connector on the base of the clip. The Charge 3 charger doesn’t work with Charge 4. To charge Charge 4: 1. Plug the charging cable into the USB port on your computer, or a UL-certified USB wall charger, or another low-energy charging device. 2. Clip the other end of the charging cable to the port on the back of Charge 4. The pins on the charging clip must lock securely with the gold contacts on the 7 back of the tracker. Charge 4 vibrates, and a battery icon appears on the screen. Charging fully takes about 1-2 hours. While the tracker charges, you can press the button to check the battery level. A fully-charged tracker shows a solid battery icon with a smile. Set up with your phone or tablet Set up Charge 4 with the Fitbit app. The Fitbit app is compatible with most popular phones and tablets. For more information, see fitbit.com/devices. 8 To get started: 1. Download the Fitbit app: l Apple App Store for iPhones and iPads l Google Play Store for Android phones 2. Install the app, and open it. l If you already have a Fitbit account, log in to your account > tap the Today tab > your profile picture > Set Up a Device. l If you don't have a Fitbit account, tap Join Fitbit to be guided through a series of questions to create a Fitbit account. 3. Continue to follow the on-screen instructions to connect Charge 4 to your account. When you're done with setup, read through the guide to learn more about your new tracker and then explore the Fitbit app. For more information, see help.fitbit.com. See your data in the Fitbit app Sync Charge 4 to transfer your data to the Fitbit app, where you can view your activity and sleep data, log food and water, participate in challenges, and more. Each time you open the Fitbit app, Charge 4 syncs automatically when it's nearby. You can also use the Sync Now option in the app at any time. 9 Unlock Fitbit Premium Fitbit Premium helps you build healthy habits by offering tailored workouts, insights into how your behavior impacts your health, and personalized plans to help you reach your goals. A Fitbit Premium subscription includes health insights and guidance, advanced sleep tools, customized programs, and 150+ workouts from fitness brands. For more information, see help.fitbit.com. 10 Wear Charge 4 Place Charge 4 around your wrist. If you need to attach a different size band, or if you purchased another band, see the instructions in "Change the band" on page 13. Placement for all-day wear vs. exercise When you're not exercising, wear Charge 4 a finger's width above your wrist bone. For optimized heart-rate tracking while exercising: l During a workout, experiment with wearing your tracker higher on your wrist (2 finger widths) for an improved fit. Many exercises, such as bike riding or weight lifting, cause you to bend your wrist frequently, which could interfere with the heart-rate signal if the tracker is lower on your wrist. 11 l l Wear your tracker on top of your wrist, and make sure the back of the device is in contact with your skin. Consider tightening your band before a workout and loosening it when you’re done. The band should be snug but not constricting (a tight band restricts blood flow, potentially affecting the heart-rate signal). Handedness For greater accuracy, you must specify whether you wear Charge 4 on your dominant or non-dominant hand. Your dominant hand is the one you use for writing and eating. To start, the Wrist setting is set to non-dominant. If you wear Charge 4 on your dominant hand, change the Wrist setting in the Fitbit app: From the Today tab > Wrist > Dominant. in the Fitbit app, tap your profile picture > Charge 4 tile 12 Change the band Charge 4 comes with a small band attached and an additional large, bottom band in the box. Both the top and bottom bands can be swapped with accessory bands, sold separately on fitbit.com. For band measurements, see "Band size" on page 51. Charge 3 bands are compatible with Charge 4. Remove a band 1. Turn over Charge 4 and find the band latches. 2. To release the latch, press down on the flat button on the band. 3. Gently pull the band away from the tracker to release it. 4. Repeat on the other side. 13 Attach a new band To attach a new band, press it into the end of the tracker until you feel it snap into place. If you have trouble attaching the band or if it feels loose, gently move the band back and forth to make sure it's attached to the tracker. 14 Basics Learn how to manage Charge 4's settings, set a personal PIN code, navigate the screen, and more. Navigate Charge 4 Charge 4 has a PMOLED touchscreen display and 1 button. Navigate Charge 4 by tapping the screen, swiping side to side and up and down, or pressing the button. To preserve battery, the tracker’s screen turns off when not in use. Basic navigation The home screen is the clock. l l l l Swipe down to see notifications. Swipe up to see your daily stats. Swipe left to see the apps on your tracker. Press the button to go back to a previous screen or return to the clock face. 15 16 Quick settings Press and hold the button and swipe left on Charge 4 for a faster way to access certain settings. Tap a setting to turn it on or off. When you turn off the setting, the icon appears dim with a line through it. On the quick settings screen: 17 DND (Do not disturb) When the do not disturb setting is on, notifications, goal celebrations, and reminders to move don't cause the tracker to vibrate or the screen to turn on. You can't turn on do not disturb and sleep mode at the same time. Sleep Mode When the sleep mode setting is on: l l l Notifications don't cause the tracker to vibrate or the screen to turn on. The screen's brightness is set to dim. Turning your wrist won't cause the tracker's screen to turn on. Sleep mode doesn't automatically turn off unless you set a sleep mode schedule. To schedule sleep mode to automatically turn on during certain hours: and tap Sleep Mode. 1. Open the Settings app 2. Tap Schedule to turn it on. 3. Tap Sleep Interval and set your sleep mode schedule. Sleep mode automatically turns off at the time you schedule, even if you manually turned it on. You can't turn on do not disturb and sleep mode at the same time. Screen Wake When the screen wake setting is on, turn your wrist toward you to turn on the screen. Adjust settings Manage basic settings in the Settings app : 18 Brightness Change the screen's brightness. Vibrations Adjust your tracker's vibration strength. Heart Rate Turn heart-rate tracking on or off. Do Not Disturb Adjust do not disturb settings, including whether the mode should turn on automatically when you use the Exercise app. Sleep Mode Adjust sleep mode settings, including setting a schedule for the mode to automatically turn on and off. Heart Zone Alerts Turn heart-rate zone alerts on or off. Tap a setting to adjust it. Swipe up to see the full list of settings. Check battery level On the clock face, swipe up. The battery level icon is at the top of the screen. Set up device lock To help keep your tracker secure, turn on device lock in the Fitbit app, which prompts you to enter a personal 4-digit PIN code to unlock your tracker. If you set up Fitbit Pay to make contactless payments from your tracker, device lock is turned on automatically and you're required to set a code. If you don't use Fitbit Pay, device lock is optional. Turn on device lock or reset your PIN code in the Fitbit app: From the Today tab > Device Lock. in the Fitbit app, tap your profile picture > Charge 4 tile For more information, see help.fitbit.com. 19 Turn off the screen To turn off Charge 4's screen when not in use, briefly cover the tracker face with your opposite hand, press the button, or turn your wrist away from your body. Care for Charge 4 It's important to clean and dry Charge 4 regularly. For more information, see fitbit.com/productcare. 20 Apps and Clock Faces The Fitbit App Gallery and Clock Gallery offer apps and clock faces to personalize your tracker and meet a variety of health, fitness, timekeeping, and everyday needs. Change the clock face in the Fitbit app, tap your profile picture > Charge 4 1. From the Today tab tile. 2. Tap Clock Faces > All Clocks. 3. Browse the available clock faces. Tap a clock face to see a detailed view. 4. Tap Select to add the clock face to Charge 4. Open apps From the clock face, swipe left to see the apps installed on your tracker. To open an app, tap it. Download additional apps in the Fitbit app, tap your profile picture > Charge 4 1. From the Today tab tile. 2. Tap Apps > All Apps. 3. Browse the available apps. When you find one you want to install, tap it. 4. Tap Install to add the app to Charge 4. For more information, see help.fitbit.com. Remove apps You can remove most apps installed on Charge 4: 21 in the Fitbit app, tap your profile picture > Charge 4 1. From the Today tab tile. 2. Tap Apps. 3. In the My Apps tab, find the app you want to remove. You may have to swipe up to find it. 4. Tap the app > Remove. 22 Lifestyle Use apps to stay connected to what you care about most. See "Apps and Clock Faces" on page 21 for instructions on how to add and delete apps. For more information, see help.fitbit.com. Agenda Connect your phone's calendar in the Fitbit app to see upcoming calendar events for today and tomorrow in the Agenda app . For more information, see help.fitbit.com. Weather See the weather in your current location, as well as 2 additional locations you choose in the Weather app on your tracker. Check the weather Open the Weather app to see conditions in your current location. Swipe left to view the weather in other locations you added. If the weather for your current location doesn't appear, check that you turned on location services for the Fitbit app. If you change locations or don't see updated data for your current location, sync your tracker to see your new location and latest data in the Weather app. Choose your unit of temperature in the Fitbit app. For more information, see help.fitbit.com. 23 Add or remove a city 1. From the Today tab tile. 2. Tap Apps. in the Fitbit app, tap your profile picture > Charge 4 next to Weather. You may need to swipe up to find the 3. Tap the gear icon app. 4. Tap Add city to add up to 2 additional locations or tap Edit > the X icon to delete a location. Note that you can't delete your current location. 5. Sync your tracker with the Fitbit app to see the updated locations on your tracker. 24 Notifications Charge 4 can show call, text, calendar, and app notifications from your phone to keep you informed. Keep your tracker within 30 feet of your phone to receive notifications. Set up notifications Check that Bluetooth on your phone is on and that your phone can receive notifications (often under Settings > Notifications). Then set up notifications: in the Fitbit app, tap your profile picture > Charge 4 1. From the Today tab tile. 2. Tap Notifications. 3. Follow the on-screen instructions to pair your tracker if you haven't already. Call, text, and calendar notifications are turned on automatically. 4. To turn on notifications from apps installed on your phone, including Fitbit and WhatsApp, tap App Notifications and turn on the notifications you want to see. Note that if you have an iPhone or iPad, Charge 4 shows notifications from all calendars synced to the Calendar app. If you have an Android phone, Charge 4 shows calendar notifications from the calendar app you choose during setup. For more information, see help.fitbit.com. See incoming notifications A notification causes your tracker to vibrate. If you don't read the notification when it arrives, you can check it later by swiping down from the top of the screen. 25 Manage notifications Charge 4 stores up to 10 notifications, after which the oldest are replaced as you receive new ones. To manage notifications: l l l Swipe down from the top of the screen to see your notifications and tap any notification to expand it. To delete a notification, tap to expand it, then swipe to the bottom and tap Clear. To delete all notifications at once, swipe to the top of your notifications and tap Clear All. Turn off notifications Turn off certain notifications in the Fitbit app, or turn off all notifications in the quick settings on Charge 4. When all notifications are turned off, your tracker won't vibrate and the screen won't turn on when your phone receives a notification. To turn off certain notifications: in the Fitbit app on your phone, tap your profile 1. From the Today tab picture > Charge 4 tile > Notifications. 2. Turn off the notifications you no longer want to receive on your tracker. 3. Sync your tracker to save your changes. To turn off all notifications: 26 1. Press and hold the button on your tracker and swipe left to reach the quick settings screen. dims to indicate that all 2. Tap DND to turn on do not disturb. The DND icon notifications, including goal celebrations and reminders to move, are turned off. Note that if you use the do not disturb setting on your phone, you don't receive notifications on your tracker until you turn off this setting. Answer or reject phone calls If paired to an iPhone or Android (8.0+) phone, Charge 4 lets you accept or reject incoming phone calls. If your phone is running an older version of the Android OS, you can reject, but not accept, calls on your tracker. To accept a call, tap the check mark on your tracker's screen. Note that you can't speak into the tracker—accepting a phone call answers the call on your nearby phone. To reject a call, tap the icon on your tracker's screen. The caller's name appears if that person is in your contacts list; otherwise you see a phone number. 27 Respond to messages Respond directly to text messages and notifications from select apps on your tracker with preset quick replies. This feature is currently available on devices paired to an Android phone. Keep your phone nearby with the Fitbit app running in the background to respond to messages from your tracker. To respond to a message: 1. Tap the notification on your tracker. To see recent messages, swipe down from the clock face. 2. Tap Reply. If you don’t see an option to reply to the message, replies aren’t available for the app that sent the notification. 3. Choose a text reply from the list of quick replies or tap the emoji icon choose an emoji. to For more information, including how to customize quick replies, see help.fitbit.com. 28 Timekeeping Alarms vibrate to wake or alert you at a time you set. Set up to 8 alarms to occur once or on multiple days of the week. You can also time events with the stopwatch or set a countdown timer. Use the Alarms app Set one-time or recurring alarms with the Alarms app your tracker vibrates. . When an alarm goes off, For more information, see help.fitbit.com. Dismiss or snooze an alarm When an alarm goes off, the tracker vibrates. To snooze the alarm for 9 minutes, tap the ZZZ icon. To dismiss the alarm, press the button. Snooze the alarm as many times as you want. Charge 4 automatically goes into snooze mode if you ignore the alarm for more than 1 minute. 29 Use the Timers app Time events with the stopwatch or set a countdown timer with the Timers app on your tracker. You can run the stopwatch and countdown timer at the same time. For more information, see help.fitbit.com. 30 Activity and Sleep Charge 4 continuously tracks a variety of stats whenever you wear it. Data automatically syncs when in range of the Fitbit app throughout the day. See your stats Swipe up from the clock face on your tracker to see your daily stats, including: Core stats Steps taken today, distance covered, floors climbed, calories burned, and Active Zone Minutes Hourly steps Steps taken this hour, and the number of hours you met your hourly activity goal Heart rate Current heart rate and heart-rate zone, and resting heart rate Exercise Number of days you met your exercise goal this week Cycle track Information on the current stage of your menstrual cycle, if applicable Sleep Duration and quality of your sleep Water Water intake logged today Weight Current weight, progress toward your weight goal, or where your weight falls within a healthy range if your goal is to maintain your weight If you set a goal in the Fitbit app, a ring shows your progress toward that goal. Find your complete history and other information detected by your tracker in the Fitbit app. Track a daily activity goal Charge 4 tracks your progress toward a daily activity goal of your choice. When you reach your goal, your tracker vibrates and shows a celebration. 31 Choose a goal Set a goal to help you get started on your health and fitness journey. To begin, your goal is to take 10,000 steps per day. Choose to change the number of steps, or pick a different activity goal depending on your device. For more information, see help.fitbit.com. Track progress toward your goal on Charge 4. For more information, see "See your stats" on the previous page. Track your hourly activity Charge 4 helps you stay active throughout the day by keeping track of when you're stationary and reminding you to move. Reminders nudge you to walk at least 250 steps each hour. You feel a vibration and see a reminder on your screen at 10 minutes before the hour if you haven't walked 250 steps. When you meet the 250-step goal after receiving the reminder, you feel a second vibration and see a congratulatory message. For more information, see help.fitbit.com. Track your sleep Wear Charge 4 to bed to automatically track your time asleep, sleep stages (time spent in REM, light sleep, and deep sleep), Sleep Score (the quality of your sleep), 32 and estimated oxygen variation (estimated changes in your blood oxygen saturation levels). To see your sleep stats, sync your tracker when you wake up and check the Fitbit app, or swipe up from the clock face on your tracker to check the sleep tile in Fitbit Today. For more information, see help.fitbit.com. Set a sleep goal To start, you have a sleep goal of 8 hours of sleep per night. Customize this goal to meet your needs. For more information, see help.fitbit.com. Learn about your sleep habits Charge 4 tracks several sleep metrics including when you go to bed, how long you're asleep, your time spent in each sleep stage, the overall quality of your sleep, and your estimated oxygen variation throughout the night. Track your sleep with Charge 4 and check the Fitbit app to understand how your sleep patterns compare to your peers. With a Fitbit Premium subscription, see more details about your sleep score to help you build a better sleep routine and wake up feeling refreshed. For more information, see help.fitbit.com. See your heart rate Charge 4 tracks your heart rate throughout the day. Swipe up from the clock face to see your real-time heart rate and your resting heart rate. For more information, see "See your stats" on page 31. Certain clock faces show your real-time heart rate on the clock screen. During a workout, Charge 4 shows your heart-rate zone and vibrates each time you enter a different zone to help you target the training intensity of your choice. For more information, see "Check your heart rate" on page 38. 33 Practice guided breathing The Relax app on Charge 4 provides personalized guided breathing sessions to help you find moments of calm throughout the day. You can choose between 2minute and 5-minute sessions. 1. On Charge 4, open the Relax app . 2. The 2-minute session is the first option. Swipe to choose the 5-minute session. 3. Tap the play icon instructions. to start the session and follow the on-screen After the exercise, a summary appears that shows your alignment (how closely you followed the breathing prompt), your heart rate at the start and end of the session, and how many days you completed a guided breathing session this week. All notifications are automatically disabled during the session. For more information, see help.fitbit.com. 34 Fitness and Exercise Choose to automatically track exercise, or to track activity with the Exercise app and see real-time stats and a post-workout summary. Sync Charge 4 with the Fitbit app and share your activity with friends and family, see how your overall fitness level compares to your peers, and more. Track your exercise automatically Charge 4 automatically recognizes and records many high-movement activities which are at least 15 minutes long. Sync your device to see basic stats about your activity on the Exercise tile in the Fitbit app. For more information, including how to change the minimum duration before an activity is tracked, see help.fitbit.com. Track and analyze exercise with the Exercise app Track specific exercises with the Exercise app on Charge 4 to see real-time stats, receive heart zone notifications, and review a post-workout summary on your wrist. For additional stats and a workout intensity map if you used GPS, tap the exercise tile in the Fitbit app. For more information about tracking an exercise with GPS, see help.fitbit.com. Track an exercise 1. On Charge 4, open the Exercise app 2. Tap the exercise to choose it. or Set Goal 3. Tap Start go back and tap Start. and swipe to find an exercise. . If you set an exercise goal, press the button to 35 to begin. If the exercise uses GPS, you can wait for the 4. Tap the play icon signal to connect, or start the exercise and GPS will connect when a signal is available. Note that GPS can take a few minutes to connect. 5. Tap the middle of the screen to scroll through your real-time stats. 6. When you're done with your workout or want to pause, press the button. If you set a goal, your tracker vibrates and flashes when you're halfway to your goal and when you reach your goal. 7. To end the workout, press the button again and tap Finish. Swipe up to see your workout summary. Tap the check mark to close the summary screen. 8. To see your GPS data, sync your tracker and tap the Exercise tile in the Fitbit app. Notes: l l l Charge 4 shows 3 real-time stats. Swipe the middle stat to see all of your realtime stats. If the exercise uses GPS, an icon appears in the top left as your tracker connects to a GPS signal. When the screen says “connected” and Charge 4 vibrates, GPS is connected. For best results, make sure your tracker's battery is above 80% before you track an exercise longer than 2 hours with GPS. Sync Charge 4 regularly with the Fitbit app to improve the time it takes to connect to GPS satellites. Make sure you have location services turned on. For more information, see help.fitbit.com. 36 Using built-in GPS impacts your tracker's battery life. If you use GPS tracking regularly, Charge 4 has a battery life of about 4 days. Customize your exercise settings and shortcuts Customize various settings for each exercise type on your tracker. Settings include: GPS Track your route using GPS Auto-Pause Automatically pause a run when you stop moving Run Detect Track runs automatically without opening the Exercise app Heart Zone Alert Receive alerts when you hit certain heart-rate zones during your workout Pool Length Set the length of your pool Unit Change the unit of measurement you use for pool length 1. 2. 3. 4. 5. On Charge 4, open the Exercise app . Swipe through the exercises until you find the one you want to customize. Swipe up, then swipe up through the list of settings. Tap a setting to adjust it. When you're done, press the button to return to the exercise screen and start your workout. To change or reorder the exercise shortcuts in the Exercise app: in the Fitbit app, tap your profile picture > Charge 4 1. From the Today tab tile. 2. Tap Exercise Shortcuts. l To add a new exercise shortcut, tap the + icon and select an exercise. l To remove an exercise shortcut, swipe left on a shortcut. l To reorder an exercise shortcut, tap Edit (iPhones only), and press and hold the hamburger icon , then drag it up or down. 37 Check your workout summary After you complete a workout, Charge 4 shows a summary of your stats. Sync your tracker, and tap the exercise tile in the Fitbit app to see additional stats and a workout intensity map if you used GPS. Check your heart rate Charge 4 personalizes your heart-rate zones using your heart rate reserve, which is the difference between your maximum heart rate and your resting heart rate. To help you target the training intensity of your choice, check your heart rate and heart-rate zone on your tracker during exercise. Charge 4 alerts you when you enter a heart-rate zone. For more information, see help.fitbit.com. 38 Icon Zone Calculation Description Below Zones Below Below the fat burn zone, your heart beats 40% of at a slower pace. You’re at rest for now. your heart rate reserve Fat Burn Zone Between 40% and 59% of your heart rate reserve Cardio Zone Between In the cardio zone, you’re likely doing a 60% and vigorous activity such as running or 84% of spinning. your heart rate reserve Peak Zone Greater than 85% of your heart rate reserve In the fat burn zone, you’re likely in a moderate activity such as a brisk walk. Your heart rate and breathing might be elevated, but you can still carry on a conversation. In the peak zone, you’re likely doing a short, intense activity that improves performance and speed such as sprinting or high-intensity interval training. Custom heart-rate zones Instead of using these 3 heart-rate zones, you can create a custom zone to target a specific heart-rate range in the Fitbit app. For more information, see help.fitbit.com. 39 Earn Active Zone Minutes Earn Active Zone Minutes for time spent in the fat burn, cardio, or peak heart-rate zones. To help you maximize your time, you earn 2 Active Zone Minutes for each minute you’re in the cardio or peak zones. Heart-rate zones are personalized based on your fitness level and age. 1 minute in the fat burn zone = 1 Active Zone Minute 1 minute in the cardio or peak zones = 2 Active Zone Minutes There are 2 ways Charge 4 alerts you about Active Zone Minutes: l A few moments after you enter a different heart-rate zone in the Exercise app , so that you know how hard you’re working. The number of times your device vibrates indicates which zone you’re in: 1 buzz = fat burn zone 2 buzzes = cardio zone 3 buzzes = peak zone l 7 minutes after you enter a heart-rate zone throughout the day (for example, during a brisk walk) 40 For more information, see help.fitbit.com. Share your activity After you complete a workout, sync your tracker with the Fitbit app to share your stats with friends and family. For more information, see help.fitbit.com. View your cardio fitness score View your overall cardiovascular fitness in the Fitbit app. See your cardio fitness score and cardio fitness level, which shows how you compare to your peers. In the Fitbit app, tap the heart-rate tile and swipe left to see your detailed cardio fitness stats. For more information, see help.fitbit.com. 41 Control music with the Spotify app Use the Spotify-Connect & Control app on Charge 4 to control Spotify on your phone, computer, or other Spotify Connect device. Navigate between playlists, like songs, and switch between devices from your tracker. Note that at this time, the Spotify-Connect & Control app only controls music playing on your paired device, so your device must remain nearby and connected to the internet. You need a Spotify Premium subscription to use this app. For more information about Spotify Premium, see spotify.com. For instructions, see help.fitbit.com. 42 Fitbit Pay Charge 4 includes a built-in NFC chip, which lets you use your credit and debit cards on your tracker. Use credit and debit cards Set up Fitbit Pay in the Wallet section of the Fitbit app, and use your tracker to make purchases in stores that accept contactless payments. We’re always adding new locations and card issuers to our list of partners. To see if your payment card works with Fitbit Pay, see fitbit.com/fitbit-pay/banks. Set up Fitbit Pay To use Fitbit Pay, add at least 1 credit or debit card from a participating bank to the Wallet section of the Fitbit app. The Wallet is where you add and remove payment cards, set a default card for your tracker, edit a payment method, and review recent purchases. in the Fitbit app, tap your profile picture > Charge 4 1. From the Today tab tile. 2. Tap the Wallet tile. 3. Follow the on-screen instructions to add a payment card. In some cases, your bank might require additional verification. If you're adding a card for the first time, you might be prompted to set a 4-digit PIN code for your tracker. Note that you also need passcode protection enabled for your phone. 4. After you add a card, follow the on-screen instructions to turn on notifications for your phone (if you haven't already done so) to complete the setup. You can add up to 5 payment cards to the Wallet and choose which card to set as the default payment option on your tracker. 43 Make purchases Make purchases using Fitbit Pay at any store that accepts contactless payments. To determine if the store accepts Fitbit Pay, look for the symbol below on the payment terminal: All customers except those in Australia: 1. When you're ready to pay, press and hold the button on your tracker for 2 seconds. 2. If prompted, enter your 4-digit tracker PIN code. Your default card appears on the screen. 3. To pay with your default card, hold your wrist near the payment terminal. To pay with a different card, tap to find the card you want to use, and hold your wrist near the payment terminal. Customers in Australia: 1. If you have a credit or debit card from an Australian bank, hold your tracker near the payment terminal to pay. If your card is from a bank outside of Australia, or if you wish to pay with a card that is not your default card, complete steps 1-3 in the section above. 2. If prompted, enter your 4-digit tracker PIN code. 3. If the purchase amount exceeds $100 AU, follow the instructions on the payment terminal. If prompted for a PIN code, enter the PIN code for your card (not your tracker). When the payment succeeds, your tracker vibrates and you see a confirmation on the screen. If the payment terminal doesn't recognize Fitbit Pay, make sure the tracker face is near the reader and that the cashier knows you're using a contactless payment. 44 For added security, you must wear Charge 4 on your wrist to use Fitbit Pay. For more information, see help.fitbit.com. Change your default card in the Fitbit app, tap your profile picture > Charge 4 1. From the Today tab tile. 2. Tap the Wallet tile. 3. Find the card you want to set as the default option. 4. Tap Set as Default on Charge 4. Pay for transit Use Fitbit Pay to tap on and off at transit readers that accept contactless credit or debit card payments. To pay with your tracker, follow the steps listed in "Use credit and debit cards" on page 43. Pay with the same card on your Fitbit tracker when you tap the transit reader at the start and end of your trip. Make sure your device is charged before beginning your trip. 45 Update, Restart, and Erase Learn how to update, restart, and erase Charge 4. Update Charge 4 Update your tracker to get the latest feature enhancements and product updates. Regularly sync Charge 4 with the Fitbit app and let the Fitbit app run in the background on your phone, which allows a small portion of the firmware update to download to your tracker each time you sync. You may need to adjust your phone’s settings to allow the Fitbit app to run in the background. When an update is ready to install, a notification appears in the Fitbit app. After you start the update, a progress bar appears on Charge 4 and in the Fitbit app as the update downloads, and then installs. Keep your tracker and phone close to each other during the update. Note: To update Charge 4, your tracker's battery must be at least 50% charged. Updating Charge 4 may be demanding on the battery. We recommend plugging your tracker into the charger before starting an update. For more information, see help.fitbit.com. Restart Charge 4 If you can’t sync Charge 4 or you have trouble with tracking your stats, restart your tracker from your wrist: Open the Settings app and tap About > Reboot Device. If Charge 4 is unresponsive: 46 1. Connect Charge 4 to the charging cable. For instructions, see "Charge your tracker " on page 7. 2. Press and hold the button on your tracker for 8 seconds. Release the button. When you see a smiley face and Charge 4 vibrates, the tracker restarted. Restarting your tracker reboots the device but doesn't delete any data. Charge 4 has a small hole (altimeter sensor) on the back of the device. Don’t attempt to restart your device by inserting any items, such as paper clips, into this hole as you can damage your tracker. Erase Charge 4 If you want to give Charge 4 to another person or wish to return it, first clear your personal data: > About > Clear User Data. 1. On Charge 4, open the Settings app 2. Swipe up, and tap the check mark icon to erase your data. 47 Troubleshooting If Charge 4 isn't working properly, see our troubleshooting steps below. Visit help.fitbit.com for more information. Heart-rate signal missing Charge 4 continuously tracks your heart rate while you're exercising and throughout the day. If the heart-rate sensor on your tracker has difficulty detecting a signal, dashed lines appear. If your device doesn't detect a heart-rate signal, first make sure heart-rate tracking is turned on in the Settings app on your device. Next, make sure you're wearing your tracker correctly, either by moving it higher or lower on your wrist or by tightening or loosening the band. Charge 4 should be in contact with your skin. After holding your arm still and straight for a short time, you should see your heart rate again. For more information, see help.fitbit.com. GPS signal missing Environmental factors including tall buildings, dense forest, steep hills, and even thick cloud cover can interfere with your tracker's ability to connect to GPS satellites. If your tracker is searching for a GPS signal during an exercise, you’ll see 48 “connecting” appear at the top of the screen. If Charge 4 can't connect to a GPS satellite after 10 minutes, the tracker stops trying to connect until the next time you start a GPS exercise. For best results, wait for Charge 4 to find the signal before you start your workout. Other issues If you experience any of the following issues, restart your device: l l l Won't sync Won't respond to taps, swipes, or button press Won't track steps or other data See "Restart Charge 4" on page 46 for instructions on how to restart your tracker. For more information or to contact Customer Support, see help.fitbit.com. 49 General Info and Specifications Sensors Fitbit Charge 4 contains the following sensors and motors: l l l l l A MEMS 3-axis accelerometer, which tracks motion patterns An altimeter, which tracks altitude changes A GPS receiver, which tracks your location during a workout An optical heart-rate tracker A vibration motor Materials The housing on Charge 4 is plastic. The Charge 4 classic band is made of a flexible, durable elastomer material similar to that used in many sport watches and includes a surgical-grade stainless steel buckle. Wireless technology Charge 4 contains a Bluetooth 4.0 radio transceiver and NFC chip. Haptic feedback Charge 4 contains a vibration motor for alarms, goals, notifications, reminders, and apps. Battery Charge 4 contains a rechargeable lithium-polymer battery. 50 Memory Charge 4 stores your data, including daily stats, sleep information, and exercise history, for 7 days. Sync your tracker with the Fitbit app to access your historical data. Display Charge 4 has a PMOLED display. Band size Band sizes are shown below. Note that accessory bands sold separately may vary slightly. Small band Fits a wrist between 5.5 - 7.1 inches (140 mm - 180 mm) in circumference Large band Fits a wrist between 7.1 - 8.7 inches (180 mm - 220 mm) in circumference Environmental conditions Operating temperature 14° to 104° F (-10° to 40° C) Non-operating temperature -4° to 14° F (-20° to -10° C) 104° to 140°F (40° to 60° C) Storage temperature for 6 months -4° to 95° F (-20° to 35° C) Water resistance Water resistant up to 50 meters Maximum operating altitude 28,000 feet (8,534 m) 51 Learn more To learn more about your tracker, how to track your progress in the Fitbit app, and how to build healthy habits with Fitbit Premium, visit help.fitbit.com. Return policy and warranty Find warranty information and the fitbit.com return policy on our website. 52 Regulatory & Safety Notices Notice to the User: Regulatory content for certain regions can also be viewed on your device. To view the content: Settings > About > Regulatory Info USA: Federal Communications Commission (FCC) statement Model FB417 FCC ID: XRAFB417 Notice to the User: The FCC ID can also be viewed on your device. To view the content: Settings > About > Regulatory Info Supplier's Declaration of Conformity Unique Identifier: FB417 Responsible Party – U.S. Contact Information 199 Fremont Street, 14th Floor San Francisco, CA 94105 United States 877-623-4997 FCC Compliance Statement (for products subject to Part 15) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 53 1. This device may not cause harmful interference and 2. This device must accept any interference, including interference that may cause undesired operation of the device. FCC Warning Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: l l l l Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. This device meets the FCC and IC requirements for RF exposure in public or uncontrolled environments. Canada: Industry Canada (IC) statement Model/Modèle FB417 IC: 8542A-FB417 Notice to the User: The IC ID can also be viewed on your device. To view the content: Settings > About > Regulatory Info 54 Avis à l'utilisateur: L'ID de l'IC peut également être consulté sur votre appareil. Pour voir le contenu: Paramètres> À propos> Informations réglementaires This device meets the IC requirements for RF exposure in public or uncontrolled environments. Cet appareil est conforme aux conditions de la IC en matière de RF dans des environnements publics ou incontrôlée IC Notice to Users English/French in accordance with current issue of RSS GEN: This device complies with Industry Canada license exempt RSS standard(s). Operation is subject to the following two conditions: 1. this device may not cause interference, and 2. this device must accept any interference, including interference that may cause undesired operation of the device. Cet appareil est conforme avec Industrie Canada RSS standard exempts de licence (s). Son utilisation est soumise à Les deux conditions suivantes: 1. cet appareil ne peut pas provoquer d’interférences et 2. cet appareil doit accepter Toute interférence, y compris les interférences qui peuvent causer un mauvais fonctionnement du dispositif European Union (EU) Simplified EU Declaration of Conformity Hereby, Fitbit, Inc. declares that the radio equipment type Model FB417 is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: www.fitbit.com/safety Vereinfachte EU-Konformitätserklärung 55 Fitbit, Inc. erklärt hiermit, dass die Funkgerättypen Modell FB417 die Richtlinie 2014/53/EU erfüllen. Der vollständige Wortlaut der EU-Konformitätserklärungen kann unter folgender Internetadresse abgerufen werden: www.fitbit.com/safety Declaración UE de Conformidad simplificada Por la presente, Fitbit, Inc. declara que el tipo de dispositivo de radio Modelo FB417 cumple con la Directiva 2014/53/UE. El texto completo de la declaración de conformidad de la UE está disponible en la siguiente dirección de Internet: www.fitbit.com/safety Déclaration UE de conformité simplifiée Fitbit, Inc. déclare par la présente que les modèles d’appareils radio FB417 sont conformes à la Directive 2014/53/UE. Les déclarations UE de conformité sont disponibles dans leur intégralité sur le site suivant : www.fitbit.com/safety Dichiarazione di conformità UE semplificata Fitbit, Inc. dichiara che il tipo di apparecchiatura radio Modello FB417 è conforme alla Direttiva 2014/53/UE. Il testo completo della dichiarazione di conformità UE è disponibile al seguente indirizzo Internet: www.fitbit.com/safety IP Rating Model FB417 has a water resistance rating of IPX8 under IEC standard 60529, up to a depth of 50 meters. Model FB417 has a dust ingress rating of IP6X under IEC standard 60529 which indicates the device is dust-tight. Please refer to the beginning of this section for instructions on how to access your product’s IP rating. Argentina C-24492 56 Australia and New Zealand Belarus Customs Union China Notice to the User: Regulatory content can also be viewed on your device. Instructions to view content from your menu: Settings > About > Regulatory Info 57 China RoHS 部件名称 Part Name Model FB417 表带和表扣 (Strap and Buckle) 电子 (Electronics) 电池 (Battery) 充电线 (Charging Cable) 本表格依据 SJ/T 有毒和危险品 Toxic and Hazardous Substances or Elements 铅 (Pb) 水银 (Hg) 镉 (Cd) 六价铬 (Cr(VI)) 多溴化苯 (PBB) 多溴化二苯 醚 (PBDE) O O O O O O -- O O O O O O O O O O O O O O O O O 11364 的规定编制 O = 表示该有害物质在该部件所有均质材料中的含量均在 GB/T 26572规定的限量要求以下 (indicates that the content of the toxic and hazardous substance in all the Homogeneous Materials of the part is below the concentration limit requirement as described in GB/T 26572). X = 表示该有害物质至少在该部件的某一均质材料中的含量超出 GB/T 26572规定的限量要 求 (indicates that the content of the toxic and hazardous substance in at least one Homogeneous Material of the part exceeds the concentration limit requirement as described in GB/T 26572). CMIIT ID 2020DJ2069 Frequency band: 2400-2483.5 MHz 58 Transmitted power: Max EIRP, -1.77dBm Occupied bandwidth: BLE: 2MHz Modulation system: BLE: GFSK, NFC: ASK CMIIT ID displayed: On packaging and Device Electronic Labeling India Notice to the User: Regulatory content for this region can also be viewed on your device. To view the content: Settings > About > Regulatory Info Indonesia 66247/SDPPI/2020 3788 Israel Japan Notice to the User: Regulatory content for this region can also be viewed on your device. To view the content: Settings > About > Regulatory Info 59 Mexico La operación de este equipo está sujeta a las siguientes dos condiciones: 1. Es posible que este equipo o dispositivo no cause interferencia perjudicial y 2. Este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su operación no deseada Morocco AGREE PAR L’ANRT MAROC Numéro d’agrément: MR 22416 ANRT 2020 Date d’agrément: 24/01/2020 Nigeria Connection and use of this communications equipment is permitted by the Nigerian Communications Commission. Oman TRA/TA-R/8940/20 D090258 60 Philippines Taiwan 用戶注意：某些地區的法規內容也可以在您的設備上查看。要查看內容： 設置 > 關於 > 法規信息 注意！ 依據 低功率電波輻射性電機管理辦法 第十二條 經型式認證合格之低功率射頻電機，非經許可，公司、商號或使用者均不得擅自變 更頻率、加大功率或變更原設計之特性及功能 第十四條 低功率射頻電機之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即停 用，並改善至無干擾時方得繼續使用。 前項合法通信，指依電信法規定作業之無線電通信。 低功率射頻電機須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。 Translation: 61 Notice to the User: Regulatory content for this region can also be viewed on your device. To view the content: Settings > About > Regulatory Info Article 12 Without permission, any company, firm or user shall not alter the frequency, increase the power, or change the characteristics and functions of the original design of the certified lower power frequency electric machinery. Article 14 The application of low power frequency electric machineries shall not affect the navigation safety nor interfere a legal communication, if an interference is found, the service will be suspended until improvement is made and the interference no longer exists. The foregoing legal communication refers to the wireless telecommunication operated according to the telecommunications laws and regulations. The low power frequency electric machinery should be able to tolerate the interference of the electric wave radiation electric machineries and equipment for legal communications or industrial and scientific applications. 電池警語： 此裝置使用鋰電池。 若未遵照下列準則，則裝置內的鋰離子電池壽命可能會縮短或有損壞裝置、發生火災、化學 品灼傷、電解液洩漏及／或受傷的風險。 l l l l 請勿拆解、鑿孔或損壞裝置或電池。 請勿取出或嘗試取出使用者不可自行更換的電池。 請勿將電池曝露於火焰、爆炸或其他危險中。 請勿使用尖銳物品取出電池。 Translation: Battery warning: This device uses a lithium-ion battery. 62 If the following guidelines are not followed, the life of the lithium-ion battery in the device may be shortened or there is a risk of damage to the device, fire, chemical burn, electrolyte leakage and / or injury. l l l l Do not disassemble, puncture or damage the device or battery. Do not remove or try to remove the battery that the user cannot replace. Do not expose the battery to flames, explosions or other hazards. Do not use sharp objects to remove the battery. Vision Warning 使用過度恐傷害視力 警語 • 使用過度恐傷害視力 注意事項 • 使用30分鐘請休息10分鐘。 未滿2歲幼兒不看屏幕，2歲以上每天看屏幕不要超過1小時 Translation: Warning: Excessive use may damage to vision Attention: Please take a 10 mins rest after 30mins use kids below 2 are not recommended to watch the screen, kids above 2 don’t watch the screen over 1hr in a day. Taiwan RoHS 63 United Arab Emirates TRA Registered No.: ER78316/20 Dealer No.: DA35294/14 64 Vietnam Zambia ZMB / ZICTA / TA / 2020 / 2 / 44 Safety Statement This equipment has been tested to comply with safety certification in accordance with the specifications of EN Standard: EN60950-1:2006 + A11:2009 + A1:2010 + A12:2011 + A2:2013 & EN62368-1:2014 + A11:2017. 65 ©2020 Fitbit, Inc. All rights reserved. Fitbit and the Fitbit logo are trademarks or registered trademarks of Fitbit in the US and other countries. A more complete list of Fitbit trademarks can be found at http://www.fitbit.com/legal/trademark-list. Third-party trademarks mentioned are the property of their respective owners.
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