Toshiba Portégé WT20 B Series Manual

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Toshiba Portégé WT20 B Series Manual | Manualzz

Portégé ® WT20-B

Series

User’s Guide

If you need assistance:

Technical support is available online at Toshiba’s Web site at support.toshiba.com

. At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads.

For more information, see

“If Something Goes Wrong” on page 105 in this guide.

GMAD00415010

05/15

2

California Prop 65 Warning

This product contains chemicals, including lead, known to the State of California to cause cancer and birth defects or other reproductive harm. Wash hands after handling .

For the state of California only.

Model: Portégé WT20-B Series

Recordable and/or ReWritable Drive(s) and Associated Software Warranty

The computer system you purchased may include Recordable and/ or ReWritable optical disc drive(s) and associated software, among the most advanced data storage technologies available. As with any new technology, you must read and follow all set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided electronically. If you fail to do so, this product may not function properly and you may lose data or suffer other damage.

TOSHIBA AMERICA INFORMATION SYSTEMS, INC.

(“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT

WARRANT THAT OPERATION OF THE PRODUCT WILL BE

UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT

TOSHIBA, ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO

RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY

BUSINESS, PROFITS, PROGRAMS, DATA, NETWORK

SYSTEMS OR REMOVABLE STORAGE MEDIA ARISING OUT

OF OR RESULTING FROM THE USE OF THE PRODUCT, EVEN

IF ADVISED OF THE POSSIBILITY THEREOF.

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3

Protection of Stored Data

For your important data, please make periodic back-up copies of all the data stored on the hard disk or other storage devices as a precaution against possible failures, alteration, or loss of the data. IF

YOUR DATA IS ALTERED OR LOST DUE TO ANY TROUBLE,

FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR

OTHER STORAGE DEVICES AND THE DATA CANNOT BE

RECOVERED, TOSHIBA SHALL NOT BE LIABLE FOR ANY

DAMAGE OR LOSS OF DATA, OR ANY OTHER DAMAGE

RESULTING THEREFROM. WHEN COPYING OR

TRANSFERRING YOUR DATA, PLEASE BE SURE TO

CONFIRM WHETHER THE DATA HAS BEEN SUCCESSFULLY

COPIED OR TRANSFERRED. TOSHIBA DISCLAIMS ANY

LIABILITY FOR THE FAILURE TO COPY OR TRANSFER THE

DATA CORRECTLY.

Critical Applications

The device you have purchased is not designed for any “critical applications.” “Critical applications” means life support systems, medical applications, connections to implanted medical devices, commercial transportation, nuclear facilities or systems or any other applications where product failure could lead to injury to persons or loss of life or catastrophic property damage. ACCORDINGLY,

TOSHIBA, ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY

AND ALL LIABILITY ARISING OUT OF THE USE OF THE

COMPUTER PRODUCTS IN ANY CRITICAL APPLICATIONS. IF

YOU USE THE COMPUTER PRODUCTS IN A CRITICAL

APPLICATION, YOU, AND NOT TOSHIBA, ASSUME FULL

RESPONSIBILITY FOR SUCH USE.

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4

FCC Notice “Declaration of Conformity

Information”

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules.

These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

NOTE Only Peripherals complying with the FCC Class B limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and this device's ports. Changes or modifications made to this equipment not expressly approved by Toshiba or parties authorized by Toshiba could void the user's authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference.

This device must accept any interference received, including interference that may cause undesired operation.

Contact Toshiba’s Support Web site at support.toshiba.com

.

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5

Bluetooth

®

Wireless Technology

Interoperability

NOTE This section is only applicable if your system has a Bluetooth module.

Bluetooth modules are designed to be interoperable with any product with Bluetooth wireless technology that is based on

Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to:

Bluetooth Specification as defined and approved by The

Bluetooth Special Interest Group.

Logo certification with Bluetooth wireless technology as defined by The Bluetooth Special Interest Group.

Bluetooth modules enable wireless networks over two or more (up to a total of seven) TOSHIBA portable devices.

Please contact TOSHIBA computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the

United States for more information.

When you use a Bluetooth module close to 2.4 GHz Wireless

LAN devices, Bluetooth transmissions might slow down or cause errors. If you detect certain interference while you use a Bluetooth device, always change the frequency, move your device to the area outside of the interference range of 2.4

GHz Wireless LAN devices (40 meters/43.74 yards or more) or stop transmitting from your device. Please contact

TOSHIBA computer product support on Web site http:// www.toshiba-europe.com/computers/tnt/bluetooth.htm in

Europe or support.toshiba.com in the United States for more information.

Bluetooth and Wireless LAN devices operate within the same radio frequency range and may interfere with one another. If you use Bluetooth and Wireless LAN devices simultaneously, you may occasionally experience a less than optimal network performance or even lose your network connection. If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless

LAN. Please contact Toshiba computer product support on

Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the

United States for more information.

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6

Bluetooth Wireless Technology and Your

Health

The products with Bluetooth wireless technology, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by devices with Bluetooth wireless technology however is much less than the electromagnetic energy emitted by wireless devices such as mobile phones.

Because products with Bluetooth wireless technology operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.

In some situations or environments, the use of Bluetooth wireless technology may be restricted by the proprietor of the building or responsible representatives of the organization. These situations may for example include:

Using the equipment with Bluetooth wireless technology on board airplanes, or

In any other environment where the risk of interference to other devices or services is perceived or identified as harmful.

If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment (e.g. airports), you are encouraged to ask for authorization to use the device with

Bluetooth wireless technology prior to turning on the equipment.

Exposure to Radio Frequency Radiation

The radiated output power of the Bluetooth module is far below the FCC radio frequency exposure limits.

Nevertheless, the Bluetooth module shall be used in such a manner that the potential for human contact during normal operation is minimized.

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7

Wireless Interoperability

Wireless LAN products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread

Spectrum (DSSS) radio technology, and is compliant to:

The IEEE 802.11 Standard on Wireless LANs (Revision a/b/g/n/ ac), as defined and approved by the Institute of Electrical and

Electronics Engineers.

The Wireless Fidelity (Wi-Fi ® ) certification as defined by the

Wi-Fi Alliance ® . The “Wi-Fi CERTIFIED” logo is a certification mark of the Wi-Fi Alliance.

Bluetooth and Wireless LAN devices operate within the same radio frequency range and may interfere with one another. If you use Bluetooth and Wireless LAN devices simultaneously, you may occasionally experience a less than optimal network performance or even lose your network connection.

If you should experience any such problem, immediately turn off your Bluetooth or Wireless LAN device.

Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com

in the

United States for more information.

Wireless LAN and Your Health

Wireless LAN products, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by Wireless LAN devices however is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones.

Because Wireless LAN products operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Wireless LAN is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.

In some situations or environments, the use of Wireless LAN may be restricted by the proprietor of the building or responsible representatives of the organization. These situations may for example include:

Using the Wireless LAN equipment on board airplanes, or

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8

In any other environment where the risk of interference to other devices or services is perceived or identified as harmful.

If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment (e.g. airports), you are encouraged to ask for authorization to use the Wireless LAN device prior to turning on the equipment.

Exposure to Radio Frequency Radiation

The radiated output power of the Wireless LAN is far below the FCC radio frequency exposure limits. Nevertheless, the

Wireless LAN shall be used in such a manner that the potential for human contact during normal operation is minimized. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Canada – Industry Canada (IC)

This device complies with Industry Canada licence-exempt RSS standard(s).

Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence.

L’exploitation est autorisée aux deux conditions suivantes: (1) l’appareil ne doit pas produire de brouillage; (2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.

To comply with the Canadian RF exposure compliance requirements, this device and its antenna must not be colocated or operating in conjunction with any other antenna or transmitter.

Pour être conforme aux exigences canadiennes en matière d'exposition aux fréquences radio, l'appareil et son antenne ne doivent pas être situés au même endroit qu'une autre antenne ou un autre émetteur ni fonctionner en même temps.

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9

To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.

Pour empecher que cet appareil cause du brouillage au service faisant l’objet d’une licence, il doit etre utilize a l’interieur et devrait etre place loin des fenetres afin de Fournier un ecram de blindage maximal. Si le matriel (ou son antenne d’emission) est installe a l’exterieur, il doit faire l’objet d’une licence.

This device is restricted to indoor use due to its operation in the 5.15 GHz to 5.25 GHz frequency range. Industry Canada requires this product to be used indoors for frequency range

5.15 GHz to 5.25 GHz to reduce the potential for harmful interference to co-channel Mobile Satellite systems.

High-power radars are allocated as primary users of the 5.25

GHz to 5.35 GHz and 5.65 GHz to 5.85 GHz bands. These radar stations can cause interference with and/or damage this device.

Les dispositifs fonctionnant dans la bande 5150-5250 MHz sont réservés uniquement pour une utilisation à l’intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux.

Veuillez noter que les utilisateurs de radars de haute puissance sont désignés utilisateurs principaux (c.-à-d., qu’ils ont la priorité) pour les bandes 5250-5350 MHz et

5650-5850 MHz et que ces radars pourraient causer du brouillage et/ou des dommages aux dispositifs LAN-EL.

NOTE The above caution applies to products that operate with an

802.11a radio device.

La mise en garde ci-dessus ne s’applique qu’aux appareils ayant un transmetteur opérant en mode 802.11 a.

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Regulatory statements

This product complies with any mandatory product specification in any country/region where the product is sold. In addition, the product complies with the following:

EU Declaration of Conformity

TOSHIBA declares that this product conforms to the following

Standards:

Supplementary

Information:

*The product complies with the requirements of the Low Voltage

Directive 73/23/EEC, the EMC

Directive 89/336/EEC and/or the

R&TTE Directive 1999/5/EC, compatible with the RoHS

Directive 2011/65/EU and the Eco

Design Directive 2009/125/EC

(ErP) and the related implementing measures.

This product is carrying the CE-Mark in accordance with the related

European Directives. The party responsible for CE-Marking is

TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss,

Germany.

The European Union WEEE (Waste from

Electrical and Electronic Equipment)

Directive Information

The European Union WEEE (Waste from Electrical and Electronic

Equipment) Directive is intended to protect the quality of the environment and human health through the responsible use of natural resources and the adoption of waste management strategies that focus on recycling and reuse. This Directive requires producers of electrical and electronic products put on the market in European

Union (EU) member countries after August 2005 to mark such products with a crossed-out wheeled bin with a black bar symbol. If the product’s battery or accumulator contains more than the specified values of lead (Pb), mercury (Hg), and/or cadmium (Cd) defined in the Battery Directive (2006/66/EC), then the chemical

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11 symbols for lead (Pb), mercury (Hg) and/or cadmium (Cd) will appear below the crossed out wheeled bin symbol on the battery.

Pb, Hg, Cd

In the European Union, these symbols indicate that when the last end user wishes to discard this product, it must be sent to appropriate facilities for recovery and recycling. This Directive applies to EU member countries only and does not apply to end users in other countries such as the United States.

Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners to determine appropriate worldwide product life cycle planning and end-of-life strategies for our products. Please contact your local government for applicable laws and regulations governing the disposal of this product. For information on how to trade-in or recycle your product, visit www.reuse.toshiba.com

.

Europe - Restrictions for use of 2.4 GHz

Frequencies in European Community

Countries

België/

Belgique:

For private usage outside buildings across public grounds over less than 300m no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is required for private usage outside buildings across public grounds over more than

300m. For registration and license please contact IBPT/BIPT.

Voor privé-gebruik buiten gebouw over publieke groud over afstand kleiner dan 300m geen registratie bij BIPT/IBPT nodig; voor gebruik over afstand groter dan 300m is wel registratie bij

BIPT/IBPT nodig. Voor registratie of licentie kunt u contact opnemen met BIPT.

Dans le cas d’une utilisation privée, à l’extérieur d’un bâtiment, au-dessus d’un espace public, aucun enregistrement n’est nécessaire pour une distance de moins de 300m. Pour une distance supérieure à 300m un enregistrement auprès de l’IBPT est requise. Pour les enregistrements et licences, veuillez contacter l’IBPT.

Deutschland: License required for outdoor installations. Check with reseller for procedure to follow.

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12

France:

Italia:

Nederland:

Anmeldung im Outdoor-Bereich notwendig, aber nicht genehmigungspflichtig. Bitte mit Händler die Vorgehensweise abstimmen.

Restricted frequency band: only channels 1 to 7 (2400 MHz and 2454 MHz respectively) may be used outdoors in France.

Please contact A.R.T. (http://www.art-telecom.fr) for applicable procedures to follow.

Bande de fréquence restreinte: seuls les canaux 1- 7 (2400 et

2454 MHz respectivement) doivent être utilisés endroits extérieur en France. Vous pouvez contacter l’Autorité de

Régulation des Télécommunications (http://www.arttelecom.fr) pour la procédure à suivre.

License required for indoor use. Use with outdoor installations not allowed.

È necessaria la concessione ministeriale anche per l’uso interno.

Verificare con i rivenditori la procedura da seguire.

License required for outdoor installations. Check with reseller for procedure to follow.

Licentie verplicht voor gebruik met buitenantennes. Neem contact op met verkoper voor juiste procedure.

Europe - Restrictions for Use of 5 GHz

Frequencies in European Community

Countries

European Community

Countries

5150-5250 MHz

Channels: 36,

40, 44, 48

Indoor Only

5250-5350 MHz

Channels: 52,

56, 60, 64

Indoor Only x

O

5470-5725 MHz

Channels: 100,

104, 108, 112, 116,

120, 124, 128, 132,

136, 140

Indoor/Outdoor x x

Austria

Belgium, France,

Switzerland/

Liechtenstein

Denmark, Finland,

Germany, Greece,

Ireland, Italy,

Luxembourg,

Netherlands, Norway,

Portugal, Sweden, UK

Iceland, Spain

O

O

O

O

O

O

O

O

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13

O: allowed x: forbidden

To remain in conformance with European spectrum usage laws for Wireless LAN operation, the above 2.4 GHz and 5 GHz channel limitations apply. The user should use the wireless

LAN utility to check the current channel of operation. If operation is occurring outside of the allowable frequencies as listed above, the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network.

The 5 GHz Turbo mode feature is not allowed for operation in any European Community country.

This device must not be operated in ad-hoc mode using channels in the 5 GHz bands in the European Community. Adhoc mode provides a direct communication between two client devices without a Wireless LAN Access Point.

This device must be used with Access Points that have employed and activated a radar detection feature required for

European Community operation in the 5 GHz bands. This device will operate under the control of the Access Point in order to avoid operating on a channel occupied by any radar system in the area. The presence of nearby radar operation may result in temporary interruption of operation of this device.

The Access Point’s radar detection feature will automatically restart operation on a channel free of radar. You may consult with the local technical support staff responsible for the wireless network to ensure the Access Point device(s) are properly configured for European Community operation.

Taiwan

Article 14

Article 17

Unless approved, for any model accredited low power radio frequency electric machinery, any company, trader or user shall not change the frequency, increase the power or change the features and functions of the original design.

Any use of low power radio frequency electric machinery shall not affect aviation safety and interfere with legal communications. In the event interference is caused, the use of such electric machinery shall be immediately discontinued.

Operation of such products can be resumed only when they are modified and can no longer cause interference.

The legal communications mentioned in the above item refer to radio communications operated in accordance with telecommunication laws and regulations.

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14

Low power radio frequency electric machinery shall resist against interference from legal communications or from industrial, scientific and medical radio emission electric machinery.

Using this Equipment in Japan

In Japan, the frequency bandwidth of 2,400 MHz to 2,483.5 MHz for second generation low-power data communication systems such as this equipment overlaps that of mobile object identification systems

(premises radio station and specified low-power radio station).

1. Sticker

Please put the following sticker on devices incorporating this product.

The frequency bandwidth of this equipment may operate within the same range as industrial devices, scientific devices, medical devices, microwave ovens, licensed radio stations and non-licensed specified low-power radio stations for mobile object identification systems (RFID) used in factory product lines (Other Radio Stations).

1. Before using this equipment, ensure that it does not interfere with any of the equipment listed above.

2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions.

3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations.

2. Indication

The indication shown below appears on this equipment.

(1) (2) (3)

2.4DSOF4

(4)

1 2.4: This equipment uses a frequency of 2.4 GHz.

2 DS: This equipment uses DS-SS modulation.

OF: This equipment uses OFDM modulation.

3 The interference range of this equipment is less than 40m.

4 This equipment uses a frequency bandwidth from

2,400 MHz to 2,483.5 MHz.

It is possible to avoid the band of mobile object identification systems.

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15

The indication shown below appears on this equipment.

(1) (2) (3)

2.4FH1

(4)

1 2.4: This equipment uses a frequency of 2.4 GHz.

2 FH: This equipment uses FH-SS modulation.

3 The interference range of this equipment is less than 10m.

4 This equipment uses a frequency bandwidth from 2,400 MHz to

2,483.5 MHz.

3. TOSHIBA Direct PC

Monday – Friday: 10:00 – 17:00

Toll Free Tel: 0120-15-1048

Direct Dial: 03-3457-4850

Fax: 03-3457-4868

VCCI Class B Information

Device Authorization

This device obtains the Technical Regulation Conformity Certification and the Technical Conditions Compliance Approval, and it belongs to the device class of radio equipment of low-power data communication system radio station stipulated in the Radio Law and the Telecommunications Business Law of Japan.

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16

Copyright

This guide is copyrighted by Toshiba America Information Systems,

Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.

© 2015 by Toshiba America Information Systems, Inc. All rights reserved.

Export Administration Regulation

This document contains technical data that may be controlled under the U.S. Export Administration Regulations, and may be subject to the approval of the U.S. Department of Commerce prior to export.

Any export, directly or indirectly, in contravention of the U.S. Export

Administration Regulations is prohibited.

Notice

The information contained in this manual, including but not limited to any product specifications, is subject to change without notice.

TOSHIBA CORPORATION AND TOSHIBA AMERICA

INFORMATION SYSTEMS, INC. (TOSHIBA) PROVIDES NO

WARRANTY WITH REGARD TO THIS MANUAL OR ANY

OTHER INFORMATION CONTAINED HEREIN AND HEREBY

EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF

MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR

PURPOSE WITH REGARD TO ANY OF THE FOREGOING.

TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES

INCURRED DIRECTLY OR INDIRECTLY FROM ANY

TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS

CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN

THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL

TOSHIBA BE LIABLE FOR ANY INCIDENTAL,

CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES,

WHETHER BASED ON TORT, CONTRACT OR OTHERWISE,

ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL

OR ANY OTHER INFORMATION CONTAINED HEREIN OR

THE USE THEREOF.

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17

Trademarks

Portégé, TruCapture, and eco Utility are either registered trademarks or trademarks of Toshiba America Information Systems, Inc. and/or

Toshiba Corporation.

Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.

Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners.

U.S. patents apply to this product. See http://patents.dts.com

.

Manufactured under license from DTS Licensing Limited. DTS, the

Symbol, & DTS and the Symbol together are registered trademarks and DTS Premium Voice Pro is a trademark of DTS, Inc. ©DTS, Inc.

All Rights Reserved.

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI logo are trademarks or registered trademarks of HDMI

Licensing LLC in the United States and other countries.

Intel, Intel Core, Celeron, Centrino and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the

United States and other countries.

Microsoft, Outlook, Windows, and Windows Media are either registered trademarks or trademarks of Microsoft Corporation in the

United States and/or other countries.

MultiMediaCard and MMC are registered trademarks of

MultiMediaCard Association.

Secure Digital, microSD, and SD are trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both.

Wi-Fi ® is a registered trademark of the Wi-Fi Alliance ® .

All other brand and product names are trademarks or registered trademarks of their respective companies.

Licenses

This Product is licensed under the AVC, the VC-1 and the MPEG-4

Part 2 Visual patent portfolio licenses for the personal and noncommercial use of a consumer to (i) encode video in compliance with the above standards (“Video Standards”) and/or (ii) decode AVC, VC-1 and MPEG-4 Part 2 Visual that was encoded by a consumer engaged in personal and non-commercial activity or was obtained from a video provider licensed to provide such video. None of the licenses extend to any other product regardless of whether such product is included with this product in a single article. No license is granted or shall be implied for any other use. Additional information may be obtained from MPEG

LA, LLC. See www.mpegla.com

.

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18

Device Recycling Information

As part of a commitment to people and the future, Toshiba promotes the efficient use of resources by working to achieve our zero-wasteto-landfill goal at all our production sites. In addition to our existing waste reduction and recycling policies, Toshiba is strongly committed to reducing electronic waste. In order to ensure efficient use of resources and appropriate treatment of hazardous substances, in accordance with recycling regulations in each state, country, and territory, Toshiba wants to make it easy for customers to recycle products at the end of the life cycle. To learn more about

Toshiba's sustainability commitment, visit toshiba.com/recycle .

Reuse, Donation, Recycling

Functional devices can be donated to a local charity or resold easily through a Toshiba-branded program.

Non working Toshiba devices can be mailed-back for free recycling.

For additional details, please visit toshiba.com/recycle .

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Contents

Introduction.......................................................24

This guide ............................................................ 26

Safety icons ......................................................... 27

Other icons used............................................ 27

Your device’s features and specifications ..... 28

Documentation .................................................... 28

Service options .................................................... 28

Precautions .................................................... 29

File management tips........................................... 30

Chapter 1: Getting Started......................................31

Selecting a place to work .................................... 31

Features and components ................................... 32

Front............................................................... 32

Back ............................................................... 33

Left side ......................................................... 33

Right side ....................................................... 34

Bottom ........................................................... 35

Pen ................................................................. 35

Setting up your device ......................................... 35

Connecting to a power source ............................ 36

19

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20 Contents

Charging the main battery ................................... 38

Using the device for the first time ........................ 38

Initial setup..................................................... 38

Setting up your software................................ 39

Registering your device with Toshiba.................. 39

To Shut down your device ................................... 40

To Restart your device......................................... 40

To place your device in Sleep mode ................... 41

Adding optional external devices......................... 41

Adding memory ................................................... 42

Recovering the Internal Storage Drive ................. 42

Creating recovery media................................ 43

Restoring from recovery media...................... 45

Refresh your PC (with user’s data) ................ 47

Reset your PC ................................................ 49

Installing drivers and applications.................. 52

Connecting an external device ...................... 53

Using external display devices ............................ 53

Selecting video cables ................................... 54

Connecting an HDMI-compatible television or display device ...................... 54

Directing the display output........................... 54

Adjusting the quality of the external display ...................................................... 55

Customizing your device’s settings ..................... 55

Caring for your device.......................................... 55

Cleaning the device ....................................... 55

Moving the device.......................................... 56

Chapter 2: Learning the Basics.............................. 57

Computing tips .................................................... 57

Touch screen ....................................................... 58

Touch screen navigation................................ 59

Mouse properties................................................. 60

Starting an app .................................................... 60

Starting an app from the Start screen ........... 60

Saving your work ................................................. 61

Backing up your work .......................................... 61

Toshiba’s online resources .................................. 62

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Contents 21

Chapter 3: Mobile Computing ................................63

Toshiba’s energy-saver design............................ 63

Running the device on battery power.................. 63

Battery Notice ................................................ 64

Power management ....................................... 65

Charging the main battery ................................... 65

Monitoring battery power..................................... 67

Determining remaining battery power............ 68

What to do when the main battery runs low............................................................ 68

Setting battery notifications ........................... 69

Conserving battery power ............................. 70

Power Plans ................................................... 70

Using the eco power plan .................................... 72

Changing the device battery................................ 72

Taking care of your battery .................................. 72

Safety precautions ......................................... 73

Maintaining your battery ................................ 73

Disposing of your device ..................................... 73

Traveling tips........................................................ 74

Chapter 4: Exploring Your Device’s Features .........75

Exploring the Start screen ................................... 75

Charms........................................................... 76

Tiles................................................................ 77

Exploring the desktop .......................................... 77

Finding your way around the desktop ........... 77

Windows Store..................................................... 79

Setting up for communications............................ 80

Connecting your device to a network ............ 81

Exploring audio features ...................................... 81

Recording sounds.......................................... 81

Using external speakers or headphones ....... 82

Using the Web Camera........................................ 83

Using a microSD Card slot .................................. 83

Inserting memory media ................................ 83

Removing memory media .............................. 84

5.375 x 8.375 ver 2.3

22 Contents

Chapter 5: Utilities and Applications ...................... 86

eco Utility ............................................................ 87

Password Utility ................................................... 88

Using a supervisor password ........................ 88

Using a user password .................................. 90

Deleting a user password .............................. 92

TOSHIBA Face Recognition Utility ...................... 93

System Settings................................................... 94

Function Key ........................................................ 96

Recovery Media Creator ...................................... 97

Service Station..................................................... 97

TOSHIBA Application Installer ............................. 98

PC Health Monitor ............................................... 99

Display Utility ..................................................... 100

TruCapture ......................................................... 101

To crop a photo ........................................... 103

To convert text in an image to editable text ......................................................... 103

Chapter 6: If Something Goes Wrong .................. 105

Problems that are easy to fix ............................. 105

Problems when you turn on the device ............. 106

The Windows operating system is not working ........................................................ 108

Using Startup options to fix problems ......... 108

Internet problems......................................... 111

The Windows operating system can help you.................................................. 111

Fixing a problem with Device Manager ............. 112

Checking device properties ......................... 112

Power and the battery ....................................... 113

Keyboard problems ........................................... 114

Display problems ............................................... 114

Disk or storage drive problems.......................... 116

Error-checking ............................................. 116

Sound system problems.................................... 117

Printer problems ................................................ 118

Wireless networking problems........................... 119

5.375 x 8.375 ver 2.3

Contents 23

Develop good computing habits........................ 120

Data and system configuration backup in the Windows operating system.......... 121

If you need further assistance............................ 125

Contacting Toshiba...................................... 126

Other Toshiba Internet Web sites ...................... 126

Toshiba’s worldwide offices .............................. 126

Appendix A: Power Cord/Cable Connectors ........128

Glossary..........................................................129

Index ...............................................................144

5.375 x 8.375 ver 2.3

Introduction

24

Welcome to the world of powerful, portable, multimedia computing. With your Toshiba device, your work and entertainment can accompany you wherever you go.

Your device is ENERGY STAR ® qualified.

Toshiba is a partner in the Environmental Protection

Agency’s (EPA) ENERGY STAR Program and has designed this device to meet the latest ENERGY STAR guidelines for energy efficiency. Your device ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes.

To conserve energy, your device’s power management features have been pre-configured to activate the display

Sleep mode after no later than 15 minutes of inactivity; the system Sleep mode is activated after no later than 30 minutes of user inactivity. We recommend that you leave these and other energy saving features active, so that your device will operate at its maximum energy efficiency. You can wake the device from Sleep mode by pressing the power button. See the “Mobile Computing” section of the

Toshiba User’s Guide for more information on using power management settings to conserve the device’s energy.

Introduction 25

When considering additions to your home office, purchase products that have earned the ENERGY STAR for all your equipment needs, which can save you money, save energy, and help protect the climate.

Visit http://www.energystar.gov

or http://www.energystar.gov/powermanagement for more information regarding the ENERGY STAR Program.

NOTE This device is compatible with European Union Directive

2011/65/EU, Restriction of the use of certain Hazardous

Substances in electrical and electronic equipment

(RoHS), which restricts use of certain chemicals including, but not limited to, lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its device component suppliers to meet RoHS requirements and verifies its suppliers’ commitment to meeting RoHS requirements by conducting component sampling inspections during the product design approval process.

NOTE Certain Microsoft ® software product(s) included with this device may use technological measures for copy protection. IN SUCH EVENT, YOU WILL NOT BE ABLE

TO USE THE PRODUCT IF YOU DO NOT FULLY

COMPLY WITH THE PRODUCT ACTIVATION

PROCEDURES. Product activation procedures and

Microsoft’s privacy policy will be detailed during initial launch of the product, or upon certain reinstallations of the software product(s) or reconfigurations of the device, and may be completed by Internet or telephone (toll charges may apply).

Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.

5.375 x 8.375 ver 2.3

26 Introduction

This guide

NOTE The product specifications and configuration information are designed for a product Series. Your particular model may not have all the features and specifications listed or illustrated. For more detailed information about the features and specifications on your particular model, please visit Toshiba’s Web site at support.toshiba.com

.

While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/options availability are all subject to change without notice. For the most up-to-date product information about your device, or to stay current with the various computer software or hardware options, visit Toshiba’s Web site at support.toshiba.com

.

This guide

This guide introduces the device's features as well as some basic procedures needed to perform tasks in Windows 8.1.

You can:

Read the entire guide from beginning to end.

Skim through and stop when a topic interests you.

❖ Use the table of contents and the index to find specific information.

5.375 x 8.375 ver 2.3

Introduction

Safety icons

27

Safety icons

This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data.

These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows:

Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.

Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.

Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury.

Indicates a potentially hazardous situation which, if not avoided, may result in property damage.

NOTE Provides important information.

Other icons used

Additional icons highlight other helpful or educational information:

TECHNICAL NOTE: This icon indicates technical information about the device.

HINT: This icon indicates helpful hints and tips.

DEFINITION: This icon indicates the definition of a term used in the text.

5.375 x 8.375 ver 2.3

28 Introduction

Documentation

Your device’s features and specifications

Certain device chassis are designed to accommodate all possible configurations for an entire product Series. Your select model may not have all the features and specifications corresponding to all of the icons or switches shown on the device chassis, unless you have selected all those features.

This information applies to all the features and icons described in this guide.

Below are examples of some of the many possible icons used on your device:

(Sample Illustration) System icons

Documentation

Your device comes with the following documentation:

An electronic version of the User’s Guide (this document)

A Quick Start document

It may also include other documentation

For accessory information, visit Toshiba’s Web site at accessories.toshiba.com

.

Service options

Toshiba offers a full line of service programs to complement its standard limited warranty. Toshiba’s standard limited warranty, extended warranty, and service upgrade terms and conditions are available at warranty.toshiba.com

.

To stay current on the most recent software and hardware options for your device, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com

.

If you have a problem or need to contact Toshiba, see

“If

Something Goes Wrong” on page 105

.

5.375 x 8.375 ver 2.3

Introduction

Service options

29

Precautions

Your device is designed to provide optimum safety and ease of use, and to withstand the rigors of travel. You should observe certain precautions to further reduce the risk of personal injury or damage to the device.

Keep this device away from small children. This device is not a toy and may be hazardous to small children, for example, small detachable parts may be a choking hazard. Improper use of device could result in loud volume emitting from the device possibly causing hearing damage, and improper use and handling of batteries could result in possible injury.

Never place a heavy object on the device and be careful not to drop a heavy object onto the device. It could damage the device or cause system failure.

❖ Turning off the device while it is reading from or writing to flash media may damage the flash media.

Keep the device and disks away from objects that generate strong magnetic fields, such as large stereo speakers.

Scan all new files for viruses.

This precaution is especially important for files you receive via email or download from the Internet.

Occasionally, even new programs you buy from a supplier may contain a virus. You need a special program to check for viruses.

5.375 x 8.375 ver 2.3

30 Introduction

File management tips

File management tips

❖ Back up your files to external media on a regular basis.

Label the backup copies clearly and store them in a safe place.

As you work with data it exists in the device’s memory.

This memory is called “volatile memory” because it is only active while the device is turned on. When you turn off the device, all the data remaining in volatile memory is lost. To help avoid data loss, save your work to

Internal Storage or network storage. Your work (data) will remain in internal storage to be called up when you need it. As long as the internal storage remains healthy, your data is relatively safe. However on occasion, hardware failures do happen. If you experience a hardware failure, your data could be lost. As an extra step to help avoid data loss, back up your data. See

“Backing up your work” on page 61 for more information.

❖ Scan all new files for viruses.

This precaution is especially important for files you receive via external media, email, or download from the

Internet.

5.375 x 8.375 ver 2.3

Chapter 1

Getting Started

This chapter provides tips for using your device effectively, summarizes how to connect components, and explains what to do the first time you use your device.

Please read the safety instruction information on the Quick

Start document (that shipped with your device) carefully and make sure you fully understand the instructions before you attempt to use your device in order to avoid potential hazards that could cause bodily injury, property damage, or damage the device.

Selecting a place to work

Your device is portable and designed to be used in a variety of circumstances and locations.

31

32 Getting Started

Features and components

Features and components

For further details on each of the items listed in the following section, be sure to follow the provided references to sections later in this document or on the Quick Start document that shipped with your device.

Front

Web Camera*

Ambient light sensor Web Camera indicator*

Internal microphones*

Touch screen

Windows

® button

Speakers

*Available on certain models

(Sample Illustration) Front view with the keyboard dock

Touch screen —Enables direct interaction with displayed apps and programs through simple or

multi-touch gestures. For more information, see “Touch screen” on page 58 .

Internal microphones —Allow you to record sounds using the device’s internal microphones or an optional external microphone. You can listen to audio files using the built-in speakers, headphones, or external speakers.

Ambient light sensor —Enables the device to adjust the screen brightness to conserve battery power.

Back

Getting Started

Features and components

33

Web Camera* —Allows you to take still photos

(includes flash settings) or record videos. For more

information, see “Using the Web Camera” on page 83

.

Web Camera indicator* —Indicates the ON/OFF status of the Web Camera.

Windows button —Allows you to toggle between the

Desktop and the last app opened, or between the

Desktop and Start screens if no apps are open.

Speakers —Allow you to listen to sounds on your device. For more information, see

“Exploring audio features” on page 81

.

Web Camera*

*Available on certain models

(Sample Illustration) Back view

Web Camera* —Allows you to take still photos

(includes flash settings) or record videos.

Left side

(Sample Illustration) Left side view

34 Getting Started

Features and components

Right side

Headphone/Microphone jack microSD slot

Battery indicator light

Power indicator light

Micro HDMI Out port*

Micro USB port

Power button

Reset button

Volume control button

*Available on certain models

(Sample Illustration) Right side view

Tablet features

Headphone/Microphone jack —Allows you to listen to or record sounds onto your device. For more

information, see “Using external speakers or headphones” on page 82 .

❖ microSD™ slot —Supports the use of microSD (SD™) media. For more information, see

“Using a microSD

Card slot” on page 83 .

Micro HDMI™ Out port *—Allows connection to an

HDMI-compatible television or external display device.

Micro USB port —Allows the transfer of data via the

Micro to USB cable (not included).

Battery indicator light —Indicates the ON/OFF status of the device.

Power indicator light —Indicates the ON/OFF status of the device.

Volume control button —Allows you to increase/decrease the volume.

Reset button —Allows you to shut down your device in the event that an application has frozen the screen.

Never use a pencil to press the Reset button. Pencil lead can break off inside the device and damage it.

Getting Started

Setting up your device

35

Power button —Turns the device ON and OFF. Press and hold the button for several seconds to turn the device ON/OFF. Press the button quickly to wake the device from Sleep mode or to place it into Sleep mode.

For more information, see

“To Shut down your device” on page 40 .

Bottom

Emergency Pen*

DC-IN

*Available on certain models

(Sample Illustration) Bottom view

Emergency Pen* —Allows you to keep an Emergency

Pen with you at all times (available on certain models).

NOTE To remove the emergency pen gently twist and pull straight out.

DC-IN —Allows you to charge the battery and run the device on AC power via the Power cable.

Pen

Pen*

*Available on certain models

(Sample Illustration) Pen

Pen button —Hold to enable the Right mouse click functionality.

Setting up your device

TECHNICAL NOTE: You must complete all setup steps

up to and including “Setting up your software” on page 39

before adding external or internal components to your device. These components include, but are not limited to, a mouse, keyboard, and printer.

36 Getting Started

Connecting to a power source

Your device contains a rechargeable battery that need to be charged before you can use it.

To use external power or to charge the battery you must attach the USB/AC adaptor. See

“Connecting to a power source” on page 36

.

NOTE Please handle your device carefully to avoid scratching or damaging the surface.

Connecting to a power source

Your device requires power to operate. Use the power cord/cable and AC adaptor to connect the device to a live electrical outlet, or to charge the device’s battery.

Never pull on a power cord/cable to remove a plug from a socket. Always grasp the plug directly. Failure to follow this instruction may damage the cord/cable, and/or result in a fire or electric shock, possibly resulting in serious injury.

Always confirm that the power plug (and extension cable plug if used) has been fully inserted into the socket, to ensure a secure electrical connection. Failure to do so may result in a fire or electric shock, possibly resulting in serious injury.

Be careful if you use a multiple connector. An overload on one socket could cause a fire or electric shock, possibly resulting in serious injury.

Always use the TOSHIBA AC adaptor that was provided with your device, or use AC adaptors specified by

TOSHIBA to avoid any risk of fire or other damage to the device. Use of an incompatible AC adaptor could cause fire or damage to the device possibly resulting in serious injury. TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor.

Getting Started

Connecting to a power source

37

To connect AC power to the device:

1 Connect the power cord/cable to the AC adaptor.

California Prop 65 Warning

This product contains chemicals, including lead, known to the State of California to cause cancer and birth defects or other reproductive harm. Wash hands after handling .

_

+

2 Plug the AC adaptor cord into the DC-IN on the side of the device.

NOTE To locate your DC-IN port, please refer to your Quick

Start document.

3 Connect the power cord/cable to a live electrical outlet.

The AC power light on the indicator panel glows.

Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury.

The device’s main battery light gives you an indication of the main battery’s current charge:

❖ Glows amber while the main battery is being charged

(AC adaptor connected)

Glows white when the main battery is fully charged

Is unlit when the main battery has discharged, the battery is not charging, or the AC adaptor is not plugged into the device or AC outlet

The tablet's battery indicator light flashes amber when the main battery charge is low and it is time to recharge the main battery or plug in the AC adaptor

38 Getting Started

Charging the main battery

Charging the main battery

NOTE The device’s battery is not accessible by the user.

Before using the battery to power the device, you must charge the battery.

To charge the battery, leave the device plugged into an AC power source with the device turned off until the battery light glows white. After that, the battery will be completely charged and ready to power the device.

NOTE Battery life and charge time may vary depending on the applications power management settings, and features used.

Using the device for the first time

The device is now ready for you to turn it on and begin using it, see

“Exploring Your Device’s Features” on page 75 .

NOTE When opening or closing the display panel, place one hand on the palm rest to hold the device in place and use the other hand to slowly open or close the display panel.

To avoid damaging the display panel, do not force it beyond the point where it moves easily and never lift the device by the display panel.

Do not press or push on the display panel and be careful to remove any pens or other objects from the keyboard area before closing the display panel.

Initial setup

The Startup screen is the first screen displayed when you turn on your device for the first time. Follow the on-screen instructions on each screen in order to properly install the operating system and begin using your device.

Getting Started

Registering your device with Toshiba

Setting up your software

39

When you turn on the device for the first time, do not turn off the power again until the operating system has loaded completely.

NOTE The names of windows displayed, and the order in which windows appear, may vary according to your software setup choices.

The first time you turn on your device, the setup guides you through steps to set up your software. Follow the on-screen instructions.

Registering your device with Toshiba

Product registration is strongly recommended, and allows

Toshiba to send you periodic updates, announcements, and special offers applicable to your Product. Product registration can be completed by one of three methods:

1 From the Toshiba Web site at register.toshiba.com

: Type in the requested information and complete the registration process.

2 From the Start screen: Type Registration while in the

Start screen, locate and complete the registration process.

3 Swipe in from the right edge of the screen. When the

Windows charms appear, tap/touch the Search ( ) charm and, in the Search field, type Registration . In the list that appears, tap/touch Registration and complete the registration process.

Failure to complete Product Registration will not diminish your rights under the Toshiba Standard Limited Warranty.

NOTE To register online, an Internet connection is required.

40 Getting Started

To Shut down your device

To Shut down your device

1 Swipe in from the right edge of the screen.

2 When the Windows charms appear, tap/touch the

Settings ( ) charm.

Pressing the power button before shutting down the

Windows operating system could cause you to lose your work.

3 In the lower right of the screen tap/touch the Power ( ) icon.

Shut down option

(Sample Image) Shut down

4 Tap/touch the Shut down option.

The device closes all open applications, shuts down the operating system, and then turns off.

To Restart your device

1 Swipe in from the right edge of the screen.

2 When the Windows charms appear, tap/touch the

Settings ( ) charm.

3 In the lower right of the screen tap/touch the Power ( ) icon.

Restart option

(Sample Image) Restart

4 Tap/touch the Restart option.

The device closes all open applications, and restarts the operating system.

Getting Started

To place your device in Sleep mode

41

To place your device in Sleep mode

1 Swipe in from the right edge of the screen.

2 When the Windows charms appear, tap/touch the

Settings ( ) charm.

If you power down using the Sleep command and the battery discharges fully, your unsaved information will be lost. Be sure to save your work first.

3 In the lower right of the screen tap/touch the Power ( ) icon.

Sleep option

(Sample Image) Sleep

4 Tap/touch the Sleep option.

Sleep mode saves the current state of the device to memory so that, when you restart the device, you can continue working from where you left off.

NOTE It is recommended that you do not tap/touch the screen while powering ON or placing the device into Sleep mode, as the functionality may be affected.

Adding optional external devices

NOTE Before adding external devices, Toshiba recommends setting up your software. See

“Setting up your software” on page 39 .

After starting your device for the first time you may want to:

Connect external devices (see “Connecting an external device” on page 53

)

Connect an external monitor (see

“Using external display devices” on page 53

)

42 Getting Started

Adding memory

Adding memory

Your device comes with enough memory to run most of today’s popular applications. Toshiba will not be responsible for any product damage, data loss, service or part replacement made necessary by improper installation of a memory module.

Recovering the Internal Storage Drive

Your device includes recovery utilities to allow you to recover your internal storage drive if necessary.

The following internal storage drive recovery options are available:

Recovery option Description

Creating recovery media

This option allows you to create the recovery media you will use to restore your device.

Restoring from recovery media

Refresh your PC

(with user’s data)

See “Creating recovery media” on page 43 .

This option allows you to restore your system from the recovery media you created.

See “Restoring from recovery media” on page 45 .

This option allows you to refresh your system without losing your data.

Reset your PC

See “Refresh your PC (with user’s data)” on page 47

.

This option allows you to remove all data from your system and reinstall Windows.

See “Reset your PC” on page 49 .

A recovery image of your device is stored on the internal storage drive, and the image can be restored by running the recovery utilities directly from your internal storage drive as described in the sections below. However, it is strongly recommended that you create recovery media. If the recovery files on your internal storage drive become corrupted or are deleted, you can restore your system from your recovery media. Also, if your original internal storage drive fails, you can restore your system to a new internal storage drive from your recovery media. It is strongly recommended that you create recovery media before using your system for the first time. See

“Creating recovery media” on page 43

and

“Restoring from recovery media” on page 45

.

Getting Started

Recovering the Internal Storage Drive

43

NOTE ❖ During the recovery process your device must be connected to an external power source via the AC adaptor.

When you restore your system, only the operating system files and drivers originally shipped with the device are restored. Any files that you created are not restored during this process. Be sure to separately save the files you have created to external media using Windows or another backup program. For more

information, see “Backing up your work” on page 61

.

Creating recovery media

It is strongly recommended that you create recovery media.

If the recovery files on your internal storage drive become corrupted or are deleted, you can restore your system from your recovery media. Also, if your original internal storage drive fails, you can restore your system to a new internal storage drive from your recovery media.

NOTE During the recovery process your device must be connected to an external power source via the AC adaptor.

NOTE When you create recovery media, only the operating system files and drivers originally shipped with the device are backed up to the external media and can be restored from this media. Any files that you created are not backed up on the recovery media. You will need to separately back up the files you created; for more

information, see “Backing up your work” on page 61 .

When you create recovery media, the system will prompt you to insert several blank DVDs or connect one or more USB flash drives of a certain minimum capacity to your device.

The amount of space required for storing the recovery files varies by device model. Follow the procedure below to determine how much space you will need for storing your system’s recovery files.

44 Getting Started

Recovering the Internal Storage Drive

To create recovery media:

1 Swipe in from the right edge of the screen. When the

Windows charms appear, tap/touch the Search ( ) charm and, in the Search field, type Recovery Media

Creator . In the list that appears, tap/touch your selection.

The TOSHIBA Recovery Media Creator dialog box displays.

(Sample Image) TOSHIBA Recovery Media Creator dialog box

2 Select DVD or USB Flash from the drop-down list, depending on the type of external media you want to use.

3 Check the “Information” area of the dialog box to determine the number of DVDs you will need and/or the minimum amount of storage space required for copying your system’s recovery files to USB flash drive(s).

4 Do one of the following:

❖ If you are copying files to DVD, insert a blank DVD into the optional external writable optical disc drive.

If you are copying files to a USB flash drive, connect a USB flash drive of the required minimum capacity

(as specified in the TOSHIBA Recovery Media

Creator utility) to your device.

Getting Started

Recovering the Internal Storage Drive

45

All information stored on your DVDs or USB flash drive(s) will be erased during the process of creating the recovery media. Be sure to save the information stored on your external media to another storage device before executing this procedure, or use blank media.

5 Tap/touch the Create button in the TOSHIBA Recovery

Media Creator utility dialog box.

6 Follow the on-screen prompts to complete the copy process.

NOTE If you are copying the recovery files to DVDs, be sure to label each DVD in the set sequentially (for example, “1 of

3,” “2 of 3,” etc.), so that you will know in which order to insert the discs during recovery.

For information on using the Recovery media you have created with the preceding steps, see

“Restoring from recovery media” on page 45

.

Restoring from recovery media

The recovery process deletes information stored on the internal storage drive. Be sure to save your work to external media before executing the recovery (see

“Backing up your work” on page 61 ).

NOTE During the recovery process your device must be connected to an external power source via the AC adaptor.

If you have created recovery media for your system, you can restore your system from such media, if necessary. For example, if your original internal storage drive fails, you can restore your system to a new internal storage drive from your recovery media. For instructions on creating recovery media, see

“Creating recovery media” on page 43

.

46 Getting Started

Recovering the Internal Storage Drive

NOTE When you restore your system, only the operating system files and drivers originally shipped with the device are restored. Any files that you created are not restored during this process. Be sure to separately save the files you have created to external media using Windows or another backup program. For more information, see

“Backing up your work” on page 61

.

To recover your internal storage drive from recovery media:

1 Make sure your device is turned off.

2 Do one of the following:

If your recovery files are on DVDs, insert the first recovery DVD into your optional external writable optical disc drive.

If your recovery files are on a USB flash drive, connect the USB flash drive to your device.

3 Turn on your device while pressing the Volume Up button on the side of your device.

The Boot menu displays.

4 Select the DVD option or the USB Flash option, depending on which type of media you are using, and then press the ENTER key.

5 A warning screen appears, stating that when the recovery is executed all data on your internal storage drive will be deleted and rewritten. Tap/touch Yes to continue.

6 Follow the on-screen instructions to complete the recovery process.

When the process is complete, a message displays indicating that the drive has been recovered.

7 Tap/touch Finish to restart the device.

Getting Started

Recovering the Internal Storage Drive

Refresh your PC (with user’s data)

47

Using “Refresh your PC” recovers your Windows installation to an earlier state while attempting to keep your data and apps you installed from the Windows

Store. Your PC settings and any Desktop Applications installed from media or websites will be deleted. Toshiba does not guarantee that your data will not be deleted during the Refresh process. Please make a back up of your data to external media before executing this

process. For more information, see “Backing up your work” on page 61

.

NOTE During the recovery process your device must be connected to an external power source via the AC adaptor.

You can recover the factory default software (refresh your

PC), while the device will attempt to back up your data using the utilities stored on your device’s internal storage drive:

TECHNICAL NOTE: Your data will be copied into the backup folder. All of the data will be moved to this folder during the recovery process, however the current directory structure will be retained.

1 Swipe in from the right edge of the screen.

2 When the Windows charms appear tap/touch the

Settings ( ) charm.

48 Getting Started

Recovering the Internal Storage Drive

3 Tap/touch Change PC Settings .

The PC settings window appears.

(Sample Image) PC settings screen

4 Tap/touch Update and recovery .

5 Tap/touch Recovery .

6 Under Refresh your PC without affecting your files , tap/touch Get Started .

The “Refresh your PC” screen appears.

(Sample Image) Refresh your PC screen

Toshiba does not guarantee successful data back up. Be sure to save your work to external media before

executing the recovery (see “Backing up your work” on page 61 ).

Getting Started

Recovering the Internal Storage Drive

7 Tap/touch the Next button to begin.

The “Ready to refresh your PC” screen appears.

49

(Sample Image) Ready to refresh your PC screen

You will be prompted to refresh your system.

8 Tap/touch the Refresh button.

9 Your system will restart.

The “Refreshing your PC” window appears. When the process is complete your system will reboot your

Windows operating system.

Reset your PC

The recovery process deletes information stored on the internal storage drive. Be sure to save your work to external media before executing the recovery (see

“Backing up your work” on page 61 ).

NOTE During the recovery process your device be must connected to an external power source via the AC adaptor.

1 Swipe in from the right edge of the screen.

2 When the Windows charms appear tap/touch the

Settings ( ) charm.

50 Getting Started

Recovering the Internal Storage Drive

3 Tap/touch Change PC Settings .

The PC settings window appears.

(Sample Image) PC settings screen

4 Tap/touch Update and recovery .

5 Tap/touch Recovery .

6 Under Remove everything and reinstall Windows , tap/touch Get Started .

The “Reset your PC” screen appears.

(Sample Image) Reset your PC screen

Getting Started

Recovering the Internal Storage Drive

7 Tap/touch the Next button.

The “Do you want to fully clean your drive” screen appears.

51

(Sample Image) Do you want to fully clean your drive screen

8 Select one of the following options:

Just remove my files

Fully clean the drive

The “Ready to reset your PC” screen appears.

(Sample Image) Ready to reset your PC screen

9 Tap/touch the Reset button.

The “Resetting your PC” window appears. When the process is complete your system will reboot your

Windows operating system.

52 Getting Started

Recovering the Internal Storage Drive

NOTE Selecting the “Fully clean the drive” option may take several hours.

Installing drivers and applications

The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your device.

NOTE You must have an Internet connection to reinstall applications.

To reinstall drivers and applications:

1 Swipe in from the right edge of the screen. Tap/touch the

Search ( ) charm and, in the Search field, type

TOSHIBA Application Installer . In the list that appears, tap/touch your selection.

Search field

(Sample Image) Installing drivers and applications

2 Tap/touch Next .

3 Tap/touch the item you want to install.

4 Tap/touch Install .

5 Follow the on-screen prompts to complete the installation process, see

“TOSHIBA Application Installer” on page 98

.

Getting Started

Using external display devices

53

Connecting an external device

NOTE Depending on your system, some models may include

USB 3.0 port(s). To distinguish these ports, please look for the blue inset within the USB 3.0 port (if available).

You can easily attach an external device.

To do this:

1 Read the directions that came with the device to see if you first need to install new software.

2 Connect the device’s video or USB cable to the port on the device and to the device.

3 Connect the device’s power cable to a live electrical outlet (if applicable).

4 Turn on the external device (if applicable).

Your device may automatically detect the external device.

Using external display devices

Your device comes with a built-in display, but you can also connect an HDMI-compatible television or external display device via the video port described below:

NOTE To locate your Micro HDMI Out port* please refer to your

Quick Start document.

Micro HDMI Out port*

*Available on certain models

(Sample Illustration) Video port on side of device

For more information on purchasing a cable, visit accessories.toshiba.com

.

54 Getting Started

Using external display devices

Selecting video cables

To connect a device to the Micro HDMI Out port, you must purchase the appropriate cable.

Connecting an HDMI-compatible television or display device

To connect an HDMI-compatible television or display device:

❖ Connect one end of an HDMI cable (not included with your device) to the Micro HDMI Out port on the side of your device, and then connect the other end of the cable to your television or display device. Refer to the manual that came with the television or display device for more information.

Your device should automatically detect the external display device.

Directing the display output

You can select the display output using the following steps:

1 Swipe in from the right edge of the screen.

2 When the Windows charms appear, select

Devices ( ).

3 Select Project ( ).

(Sample Image) Display options window

4 Select the desired display setting.

Getting Started

Customizing your device’s settings

55

Adjusting the quality of the external display

To obtain the best picture quality from your television (or other video display device), you may need to adjust the video settings. See the video device documentation for additional configuration steps.

Customizing your device’s settings

There are several ways in which you can customize your device to suit your particular requirements. You can go into your device settings to make adjustments to your device to suit your needs.

Swipe in from the right edge of the screen. When the

Windows charms appear, tap/touch the Settings ( ) charm, and then tap/touch Change PC Settings at the bottom of the window. Then choose a category you wish to change. Refer to your operating system documentation or

Help and Support for details.

You may also wish to customize your power usage settings.

For more information, see

“Power Plans” on page 70 . There

are additional custom settings you can choose. See “Utilities and Applications” on page 86 .

Caring for your device

This section gives tips on cleaning and moving your device.

For information about taking care of your device’s battery, see

“Taking care of your battery” on page 72 .

NOTE Please handle your device carefully to avoid scratching or damaging the surface.

Cleaning the device

Keep liquids, including cleaning fluid, out of the device’s keyboard, speakers, and other openings. Never spray cleaner directly onto the device and/or display. Never use harsh or caustic chemical products to clean the device.

To keep your device clean, gently wipe the display panel and exterior case with a lightly dampened cloth.

56 Getting Started

Caring for your device

Moving the device

Before moving your device, even across the room, make sure all drive activity has ended and all external peripheral cables are disconnected.

Chapter 2

Learning the Basics

This chapter gives some computing tips and provides important information about basic features.

Computing tips

❖ Save your work frequently.

Your work stays in the device’s temporary memory until you save it to the internal storage drive. If the network you are using goes down and you must restart your device to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved.

See “Saving your work” on page 61 for further

information.

HINT: Some programs have an automatic save feature that can be activated. This feature saves your file to the internal storage drive at preset intervals. See your software documentation for details.

57

58 Learning the Basics

Touch screen

❖ Back up your files to external media on a regular basis.

Label the backup copies clearly and store them in a safe place.

It is easy to put off backing up because it takes time.

However, if your internal storage drive suddenly fails, you will lose all the data on it unless you have a separate backup copy. For more information, see

“Data and system configuration backup in the Windows operating system” on page 121

.

❖ Use Error-checking and Disk Defragmenter regularly to check and optimize disk space and improve performance.

❖ Scan all new files for viruses.

This precaution is especially important for files you receive via external media, email, or download from the

Internet.

❖ Take frequent breaks to avoid repetitive-motion injuries and eyestrain.

❖ Do not turn off the device if a drive indicator light indicates a drive is active.

Turning off the device while it is reading from or writing to a disk may damage the disk, the drive, or both.

NOTE The Windows operating system records information, such as your desktop setup, during its shutdown procedure. If you do not let the Windows operating system shut down normally, details such as new icon positions may be lost.

Touch screen

NOTE Your device may come with a digitizer feature, enabling direct interaction with display, apps, and programs.

Your device comes with a touch screen, enabling direct interaction with displayed apps and programs through simple or multi-touch gestures.

Learning the Basics

Touch screen

59

Touch screen navigation

Use your finger to manipulate the on-screen icons, buttons, menu items, and other items on the touch screen. You can also change the screen’s orientation.

The screen is made of glass so avoid contact with sharp, rough, or abrasive objects or substances as screen may break or scratch if not handled properly. If you see a crack in the glass, discontinue use of the device to avoid injury.

Touch —Touch to activate items displayed on the screen, such as app and setting icons or on-screen buttons. Touch to type using the keyboard.

Touch & hold —Touch and hold an item on the screen by touching and holding the item in place until an action occurs.

Drag —Touch and hold an item for a moment and then, without lifting your finger, move the item until you reach the target position. For example, drag items on any app screen to reposition them.

Swipe or slide —To swipe or slide, quickly move your finger across the surface of the screen without pausing. For example, swipe your finger to the left from the right edge of the screen to display the Windows charms.

Double-tap —Tap quickly twice to zoom in. For example, double-tap a section of a Web page to zoom in on that section. Double-tap again to zoom out.

Zoom out —Place and pinch two fingers together to zoom out. (Applicable to apps that support this function.)

Zoom in —Place and spread two fingers apart to zoom in.

(Applicable to apps that support this function.)

Rotate —Place two or more fingers on an item and rotate your hand. The item rotates in the direction you turn your hand. (Not functional in all apps).

Swipe from right edge —Swipe in from the right edge to display the charms.

60 Learning the Basics

Mouse properties

Swipe from left edge —Swipe in from the left edge to display an open app.

Snaps open apps (swipe in from the left edge and slide the divider to adjust the app size).

Displays recently opened apps (swipe in from left edge, holding your finger down, and then push the app back toward the left edge).

Swipe from top or bottom edge —Swipe in from the top or bottom edge to display commands.

You can also close an app by dragging it to the bottom of the screen.

Mouse properties

Mouse properties allow you to change your pointing device or mouse settings.

To access Mouse properties:

1 Swipe in from the right edge of the screen. When the

Windows charms appear, tap/touch the Search ( ) charm and, in the Search field, type Mouse . In the list that appears, tap/touch your selection.

The Mouse screen appears.

2 Adjust the settings as desired, and then tap/touch OK .

Starting an app

To Start an app on the Start screen, tap/touch the appropriate app tile to open.

To Start an app from the Desktop, swipe in from the right edge of the screen. When the Windows charms appear, tap/touch the Start ( ) charm, and then tap/touch the appropriate app tile to open.

Starting an app from the Start screen

To start an app on the Start screen, tap/touch the appropriate app tile to open. Slide the bar at the bottom of the screen to reveal more available tiles.

To search for an app using the Apps page, tap/touch the

Down arrow ( ) icon in the lower-left corner of the Start screen. The Apps screen appears with the available system apps to choose from, or you can enter your search in the search field.

Learning the Basics

Saving your work

61

(Sample Image) Searching for apps

NOTE To return the Start screen, tap/touch the Up arrow ( ) icon in the lower-left corner of the screen.

Saving your work

Before you turn off the device using the Shut down command, save your work on the internal storage drive, external media, flash media, or optical disc. This is one of the most important rules of computing.

Many applications offer a feature that saves documents at regular intervals. Check your program’s documentation to see if it has an automatic save feature.

Backing up your work

Back up all the files you create in case something happens to your device. You can back up your files to different types of media such as USB Flash, CDs, DVDs, external storage media, or to a network, if available.

To back up several files at one time, use the Microsoft

Windows file recovery program preinstalled on the device’s

internal storage drive. Also see “Backing up your data or your entire device with the Windows operating system” on page 123 .

62 Learning the Basics

Toshiba’s online resources

HINT: Backing up all the files on your internal storage drive may take a considerable amount of time and multiple CDs/DVDs. You may prefer to use a highcapacity file recovery system, such as an external hard drive.

Toshiba’s online resources

Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades. For more information, see

“Contacting Toshiba” on page 126 .

Chapter 3

Mobile Computing

This chapter covers all aspects of using your device while traveling.

Toshiba’s energy-saver design

Your device enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other features that enhance its energy efficiency.

Many of these energy-saving features have been preset by

Toshiba. We recommend you leave these features active, allowing your device to operate at its maximum energy efficiency, so that you can use it for longer periods while traveling.

Running the device on battery power

The device contains a Lithium-Ion (Li-Ion) battery that provides power when you are away from an AC outlet. You can recharge it many times.

63

64 Mobile Computing

Running the device on battery power

Battery Notice

Battery life rating is for comparison purposes only, and does not indicate the battery life that will be obtained by any individual user. Actual battery life may vary considerably from specifications depending on product model, configuration, applications, power management settings and features utilized, as well as the natural performance variations produced by the design of individual components.

The battery life rating is only achieved on the select models and configurations tested by Toshiba under the specific test settings at the time of publication and is not an estimate of a system’s battery life under any conditions other than the specific test settings.

Recharge time varies depending on usage. Battery may not charge while the device is consuming full power. After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries.

To ensure that the battery maintains its maximum capacity, operate the device on battery power at least once a month.

The Lithium-Ion battery has no memory effect so it is not necessary to let the battery fully discharge each time.

However, for better accuracy of the battery meter, it is helpful to fully discharge the battery periodically. Please see

“Maintaining your battery” on page 73

for procedures. If the device is continuously operated on AC power, either through an AC adaptor or a port replicator (if applicable to your system), for an extended period (more than a month), the battery may fail to retain a charge. This may shorten the life of the battery, and may cause the battery meter to be inaccurate.

NOTE For best performance when playing streaming media

(especially streaming video), either power the device from its AC adaptor, or set up a power plan that keeps the device running at full performance even when powered from its battery. For more information about Windows

power plans, see “Power Plans” on page 70

.

Mobile Computing

Charging the main battery

65

Power management

Your device ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes.

Changes to these settings may result in system performance or stability issues. Users who are not completely familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba’s Customer Support Center.

Charging the main battery

If the device is leaking or its case is cracked, put on protective gloves to handle it.

NOTE The device’s battery is not accessible by the user.

Your device contains a rechargeable battery that may need to be charged prior to use.

Always use the AC adaptor specified by Toshiba. You can order a Toshiba AC adaptor from Toshiba’s Web site at accessories.toshiba.com

.

NOTE Battery charge time may vary depending on the applications, power management settings, and features used.

NOTE Please handle your device carefully to avoid scratching or damaging the surface.

66 Mobile Computing

Charging the main battery

Wall Outlet —The fastest way to charge your tablet is with the included AC adaptor plugged into a wall outlet.

To charge the main battery, plug the device into a live electrical outlet. The battery charges whether the device is

On or Off.

TECHNICAL NOTE: The recharging of the battery may not occur when your device is using all of the power provided by the AC adaptor to run applications, features, and devices. Your device's Power Options utility can be used to select a power level setting that reduces the power required for system operation and will allow the battery to recharge.

The battery may not start charging immediately under the following conditions:

The battery is extremely hot or cold.

To ensure that the battery charges to its full capacity, wait until it reaches room temperature (50 to 80 degrees

Fahrenheit, 10 to 26 degrees Celsius).

The battery is almost completely discharged.

Leave the power connected and the battery should begin charging after a few minutes.

HINT: Once the battery is fully charged, we recommend that you periodically operate your device on battery power until the battery discharges completely.

Please make a complete back up of your data to external media before discharging the battery. For more

information, see “Backing up your work” on page 61

.

Mobile Computing

Monitoring battery power

67

Monitoring battery power

NOTE To locate your system indicator lights, please refer to your

Quick Start document.

The device’s main battery light gives you an indication of the main battery’s current charge.

❖ Glows amber while the main battery is being charged

(AC adaptor connected)

Glows white when the main battery is fully charged

NOTE Battery life and charge time may vary, depending upon power management settings, applications and features used.

❖ The tablet's battery indicator light flashes amber when the main battery charge is low and it is time to recharge the main battery or plug in the AC adaptor

NOTE If the AC power light flashes amber during charging, either a battery pack is malfunctioning, or it is not receiving correct input from the AC power supply.

HINT: Be careful not to confuse the Battery indicator light

( ) and the Power indicator light ( ).

When the Battery light or Power indicator light flashes amber, it indicates that the system is suspended (using the Windows operating system Sleep command).

Right side of system

System indicator lights

Battery indicator light

Power indicator light

(Sample Illustration) Power and battery light locations

68 Mobile Computing

Monitoring battery power

Determining remaining battery power

NOTE Wait a few moments after turning on the device before trying to monitor the remaining battery power. The device needs this time to check the battery’s remaining capacity and perform its calculations.

Tap/touch the Power icon in the notification area, see

“Finding your way around the desktop” on page 77

for more information on the notification area. A pop-up message displays the remaining battery power as a percentage.

With repeated discharges and recharges, the battery’s capacity gradually decreases. A frequently used older battery does not power the device for as long as a new battery, even when both are fully charged.

TECHNICAL NOTE: The device drains the battery faster at low temperatures. Check your remaining charge frequently if you are working in temperatures below 50 degrees Fahrenheit.

The device calculates the remaining battery charge based on your current rate of power use and other factors such as the age of the battery.

What to do when the main battery runs low

When the main battery runs low you can:

❖ Plug the device into an external power source and recharge the main battery

Save your work and turn off the device

If you do not manage to do either of these things before the main battery completely runs out of power, the device automatically enters Hibernation mode and turns itself off.

Hibernation mode keeps track of where you were, so that when you turn on the power again, you can continue where you left off.

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Monitoring battery power

69

Setting battery notifications

You can set two notifications. Each notification can be set to alert you when a specified percentage of remaining battery power has been reached. You can also set the device to enter Sleep mode or Hibernation mode or to completely shut down when the notification goes off.

To change the default notification settings:

1 While on the desktop, tap/touch the Battery ( ) icon in the notification area.

2 Tap/touch More power options .

The Power Options window appears.

3 Tap/touch Change plan settings under the power plan to be customized.

The Edit Plan Settings window appears.

4 Tap/touch Change advanced power settings .

The Advanced settings tab of the Power Options window appears.

5 Double-Tap Battery to display the battery options.

(Sample Image) Advanced settings tab of Power Options screen

6 Configure the alarm settings to suit your needs.

7 Tap/touch OK to save the notification changes you have performed.

70 Mobile Computing

Monitoring battery power

Conserving battery power

How long a fully charged battery pack lasts when you are using the device depends on a number of factors, such as:

❖ How the device is configured

❖ How much you use the internal storage drive or other optional devices

❖ Where you are working, since operating time decreases at low temperatures

There are various ways in which you can conserve power and extend the operating time of your battery:

❖ Enable Sleep or Hibernation, which saves power when you turn off the device and turn it back on again

❖ Use the Windows power-saving option plans

These power-saving options control the way in which the device is configured. By using them, you can increase the length of time you can use the device before you need to recharge the battery.

Microsoft has combined these options into preset Power

Plans. Using one of these power plans lets you choose between maximum power savings and peak system performance. You may also set individual power-saving options to suit your own needs.

The following sections describe how to choose a Power Plan and discuss each power-saving option.

Power Plans

You can choose a predefined Power Plan or select your own combination of power options.

To do this:

1 While on the desktop, tap/touch the Battery ( ) icon in the notification area.

Mobile Computing

Monitoring battery power

2 Tap/touch More power options .

The Windows Power Options window appears.

71

(Sample Image) Windows Power Options window

3 Select an appropriate plan for your work environment or create your own custom plan.

4 Tap/touch Create a power plan in the left pane to set up a new plan.

NOTE To edit a plan or to edit advanced settings, continue to the following steps.

5 Tap/touch Change plan settings to choose the plan you want to edit.

This screen allows you to change basic settings.

6 Tap/touch Change advanced power settings to access settings for battery notification levels, internal storage drive power save time, etc.

You can tap/touch the plus signs to expand each item and to see what settings are available for each item.

7 Tap/touch OK to save the plan changes you have performed.

Depending on your model, the two power plans eco and

Balanced are satisfactory for most people and do not need to be edited. The eco plan is the best used for maximum battery time. The Balanced plan is a compromise between battery time and performance.

72 Mobile Computing

Using the eco power plan

Using the eco power plan

This device is equipped with the eco power plan. Operating the device with this power plan enabled reduces electrical power consumption by slightly lowering system performance. For example, when this power plan is enabled, the brightness of the display is reduced and the interval before Sleep mode takes effect is shortened. To enable or disable the eco power plan, see

“Power Plans” on page 70

.

The eco Utility ® monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To learn how to access

the utility, see “eco Utility” on page 87

.

For more information on the eco power plan, see the Help file in the eco Utility window.

Changing the device battery

NOTE The device’s battery is not accessible by the user.

When your main battery has run out of power, plug in the AC adaptor.

If you find that a new battery is needed, contact the location where you purchased the device for more information on replacing the battery. Toshiba will not be responsible for any product damage, data loss, service, or part replacement made necessary by improper installation of a new battery.

If the device is leaking or its case is cracked, put on protective gloves to handle it.

Taking care of your battery

The following sections offer tips on how to take care of your battery and prolong its life.

Mobile Computing

Disposing of your device

73

Safety precautions

Always immediately turn the power off and disconnect the power cable/cord plug from the plug socket and stop using the device if you observe any of the following conditions:

Offensive or unusual odor

❖ Excessive heat

❖ Discoloration

Deformation, cracks, or leaks

❖ Smoke

❖ Other unusual events during use, such as abnormal sound

Do not expose the device to fire. The battery could explode.

Do not turn on the device’s power again until an authorized Toshiba service provider has checked it for safety. Continued use could cause a fire or rupture possibly resulting in serious injury or device failure including but not limited to the loss of data.

Maintaining your battery

Fully discharging your battery pack will allow better accuracy of the battery meter.

To fully discharge your battery pack, periodically disconnect the device from a power source and operate it on battery power until the battery pack fully discharges.

Disposing of your device

Never attempt to dispose of a device by burning or by throwing it into a fire, and never allow exposure to a heating apparatus (e.g., microwave oven). Heat can cause a device to explode and/or release caustic liquid, both which may possibly cause serious injury.

Discard this device in accordance with applicable laws and regulations.

74 Mobile Computing

Traveling tips

Disposal of this product may be regulated due to environmental considerations. For disposal, reuse or recycling information, please contact your local government.

For more information, see

“Device Recycling Information” on page 18

, or for complete information about Toshiba's recycling programs and initiatives, please visit toshiba.com/recycle .

Traveling tips

The environmental precautions listed in

“Selecting a place to work” on page 31 , also apply while traveling.

Never leave your device on a sunny ledge or in a place where it could get wet or covered in dust.

❖ Always travel with the device in a carrying case. Toshiba offers a choice of carrying cases for the device. They all provide plenty of extra space for manuals, power cords, and compact discs. Contact your authorized Toshiba representative for more information or visit Toshiba’s

Web site at accessories.toshiba.com

.

TECHNICAL NOTE: When traveling by air, you may be required to pass your device through airport security equipment. The X-ray equipment will not harm your device.

NOTE Before using your device aboard an aircraft, make sure the Wireless antenna is OFF (Airplane mode is ON) if your device has wireless LAN capability.

NOTE To enable/disable the wireless antenna, use the Airplane mode switch located under Networks

, see “Setting up for communications” on page 80

.

Chapter 4

Exploring Your

Device’s Features

In this chapter, you will explore some of the special features of your device.

Exploring the Start screen

The Start screen is the launching pad for everything you can do in the Windows operating system, providing new and easy ways to access everything from your favorite apps and

Web sites to your contacts and other important information.

When you swipe in from the right side of the screen, a list of

Windows charms will slide out from the right. These

Windows charms perform various commands, including basic tasks like turning off the power and advanced PC settings.

You can go to the Start screen by tapping/touching the Start charm, see

“Charms” on page 76 . You can also use the

Windows ( ) button on the front of the tablet to go to the

Start screen or to toggle back to the Desktop screen. For detailed information, please refer to the Windows Help and

Support.

By tapping/touching the Desktop tile from the Start screen, you will find the Windows settings and features you are most familiar with.

75

76 Exploring Your Device’s Features

Exploring the Start screen

For detailed information on the new functionality, refer to the

Windows Help and Support.

Search icon

Power icon

App tiles

(Sample Image) Windows Start screen

Charms

Use the Windows charms to start apps, find documents, set up system components, and perform most other computing tasks.

By swiping in from the right edge of the screen, you will find a list of charms: Search , Share , Start , Devices , and

Settings .

You may also access the Power and Search icons in the upper-right corner of the Start screen.

Search —This charm allows you to search for most anything you need to locate on your device. It can help you find apps, documents, photos, and your favorite music.

Share —This charm allows you to share music and photos with your favorite social Web sites.

Start —This charm allows you to view all of the available apps downloaded to your system.

Devices —This charm allows you to manage your hardware devices.

Settings —This charm allows you to manage your system settings.

Exploring Your Device’s Features

Exploring the desktop

77

Tiles

Tiles can be accessed and launched from the Start screen.

Typical Start screen tiles are the Desktop tile and Mail tile, as well as tiles representing all other applications downloaded to your system.

Exploring the desktop

You can use its features to start applications, find documents, set up system components, and perform most other computing tasks.

HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. The differences are not significant and do not indicate any change in the functionality of your system.

Finding your way around the desktop

Your device’s desktop includes several standard features: icons, taskbar, notification area, notifications, and background pattern.

Notifications

Icons

Taskbar Notification area

(Sample Image) Windows Desktop screen

78 Exploring Your Device’s Features

Exploring the desktop

Icons

An icon represents a folder, file, or program that can be quickly activated by double-tapping the icon.

You can create a new desktop icon for any folder, file, or program by dragging the element’s icon from its location in a window to the desktop area.

You may see various icons displayed on your system desktop, for example:

Recycle Bin—Holds files you have deleted. You may be able to retrieve these files until you empty the Recycle Bin.

❖ TECHNICAL NOTE: If you delete a large number of files or very large files from the internal storage drive, there may be insufficient space available in the

Recycle Bin to hold these files. In this case, Windows will prompt you to either permanently delete the file(s) or cancel the deletion.

❖ If you delete a file (of any size) from an external media or flash media, it does not go into the

Recycle Bin. The file is permanently deleted.

Permanently deleted files cannot be recovered from the Recycle Bin.

For more information on the Recycle Bin, see Windows online Help.

NOTE If you place the pointer over an icon, a popup description of the file contents appears.

Your desktop may contain other icons depending on your configuration. See Windows online Help for more specific information on each icon and how to use it.

Taskbar

Each time you open a program, an icon associated with that program appears on the taskbar. With some programs, an icon appears on the taskbar for each document or window you open. You can use these icons to quickly switch between the programs or windows.

To make a program or window the currently active one, tap/touch the associated taskbar icon.

Exploring Your Device’s Features

Windows Store

79

Notification area

The notification area displays icons of tasks or programs that run continuously in the background and displays notifications. To learn more about each task, position the pointer over the icon for a few moments and a short description of the task appears.

Typical tasks in the notification area are Current time, Power usage mode, network connectivity status, and speaker volume.

To activate a specific task, tap/touch the appropriate notification area icon.

Notifications

There are many types of notifications you can employ to help you with the many tasks you perform every day.

User experience notifications can be set for toast, tile, badge, and raw notifications.

Toast notifications —Designed for time-sensitive delivery of personalized content, such as an instant message from a friend.

Tile notifications —Used by applications that are not currently running with an at-a-glance characteristic, giving you a quick preview of the subject line of your latest email or the current weather conditions.

Badge notifications —A specialized type of tile notification

(shown on the Start screen tile) using glyphs to indicate the number of applications that have updates available or the status of a running application.

Raw notifications —These run a background task on behalf of an application while that application is not running in order to make available the latest content, such as an online newspaper.

Windows Store

Although many applications will be pre-installed or built-in to your device, you will also have the ability to download many other applications with just a tap or touch.

While in the Desktop screen, locate the Windows Store

( ) icon in the taskbar.

In the Windows Store you can search for and browse thousands of apps, all grouped into easy to find categories.

80 Exploring Your Device’s Features

Setting up for communications

Setting up for communications

To connect to the Internet you need:

❖ A browser or communications program

❖ An Internet Service Provider (ISP) or online service if you plan to use the Internet

❖ A way to connect to the ISP (for example

Wi-Fi/broadband connection, etc.)

Connect to the Internet

NOTE Wireless connectivity and some features may require you to purchase additional software, external hardware or services. Availability of public wireless LAN access points may be limited.

Follow the steps below to set up your Wireless connection.

1 Swipe in from the right edge of the screen. When the

Windows charms appear, tap/touch the Settings ( ) charm.

2 Tap/touch the Wi-Fi ( ) icon.

The Networks screen appears.

3 Select your network.

4 Tap/touch Connect .

5 Enter the network security key (if applicable).

6 Tap/touch Next .

Your device should then be connected.

NOTE To enable/disable the wireless antenna, use the Airplane mode switch located under Networks .

For help with common Wi-Fi networking problems, see

“Wireless networking problems” on page 119

.

Exploring Your Device’s Features

Exploring audio features

81

Connecting your device to a network

You can connect your device to a network to increase its capabilities and functionality.

Accessing a network

For specific information about connecting to the network, consult your network administrator. Many hotels, airports, and offices offer Wi-Fi access.

Exploring audio features

You can use your device to record sounds using the device’s internal microphones (available on certain models) or an optional external microphone. You can listen to sound files or audio CDs using the built-in speakers, headphones, or external speakers.

Recording sounds

You may record sounds using the device’s internal microphones (available on certain models) or by connecting an optional external microphone.

Using a microphone

NOTE To locate your headphone/microphone jack, please refer to your Quick Start document.

1 If you want to use an external microphone, connect it to the device.

2 Swipe in from the right edge of the screen. When the

Windows charms appear, tap/touch the Search ( ) charm and, in the Search field, type Sound Recorder.

Tap/touch Sound Recorder in the list that appears.

Start Recording/Stop Recording button

(Sample Image) Sound Recorder screen

3 Tap/touch the Start Recording button.

4 Speak normally into the microphone.

82 Exploring Your Device’s Features

Exploring audio features

5 When you have finished recording, tap/touch the Stop

Recording button.

The Save As dialog box appears.

6 To save the file, type a file name, and then tap/touch

Save .

Using external speakers or headphones

NOTE To locate your headphone/microphone jack, please refer to your Quick Start document.

Your device is equipped with a full stereo sound system with internal speakers. Instead of using the internal speakers, you can connect headphones or a pair of external stereo speakers.

Before putting on headphones to listen, turn the volume down. Do not set the volume too high when using headphones. Continuous exposure to loud sound can harm your hearing.

TECHNICAL NOTE: When using amplified speakers, use speakers that require an external power source. Other types of speakers will be inadequate to produce sound from the device.

To play back sound files through external speakers or headphones:

1 Locate the headphone jack on the device.

2 Using any necessary adapters, plug the cable from the headphones or external speakers into the headphone jack.

The headphone jack requires a 16-ohm stereo mini connector.

To adjust the volume:

For external speakers, use the volume controls on each speaker.

❖ For headphones, use the device’s volume control.

Exploring Your Device’s Features

Using the Web Camera

83

Using the Web Camera

Your device may come with two built-in Web Cameras. One is located on the front and one on the back of the device.

With these Web Cameras you can do the following:

❖ Take pictures and record videos with your device

❖ Chat with others and have them see you while using instant messaging (IM) programs

❖ Have video conference calls

NOTE To email, instant message or video conference, you must be connected to the Internet.

Depending on your device model, the process of sending email, taking pictures or recording video messages may vary.

To access the Web Camera, from the Start screen, tap/touch the Camera tile. The Web Camera indicator light glows when the Web Camera is active.

NOTE When the Web camera is not active the indicator light is off.

Using a microSD Card slot

The microSD Card slot supports the use of a microSD Card.

This medium can be used with a variety of digital products: digital music players, cellular phones, PDAs, digital cameras, digital video camcorders, etc.

NOTE Do not use the Copy Disk function for this type of media.

To copy data from one media to another, use the dragand-drop feature of the Windows operating system.

Inserting memory media

NOTE To locate your microSD Card slot, please refer to your

Quick Start document.

The following instructions apply to all types of supported media devices.

84 Exploring Your Device’s Features

Using a microSD Card slot

1 Turn the media so that the contacts (metal areas) are face down.

2 Push the media into the adapter until it stops.

(Sample Illustration) Inserting memory media

When inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, which can destroy data.

NOTE Always remove memory media when not in use.

Removing memory media

1 If you are not currently on the Desktop, choose the

Desktop tile on the Start screen, otherwise skip to

step 2

.

2 Prepare the card for removal by tapping/touching the

Show hidden icons ( ) icon, if necessary, in the notification area and then selecting the Safely Remove

Hardware and Eject Media icon.

3 Highlight, and then tap/touch the item you would like to eject.

If the system is unable to prepare the media for safe removal, a message will tell you to try again later. If the media can be removed now, the system displays Safe to Remove Hardware .

If the device has a spring-loaded adapter slot, see step

4

; otherwise, skip to step 5 .

4 Gently press the card inward to release it.

The card pops out slightly.

Exploring Your Device’s Features

Using a microSD Card slot

5 Grasp the card and pull it straight out.

85

(Sample Illustration) Removing memory media

Do not remove memory media while data is being written or read. Even when the Windows message “copying...” disappears, writing to the media might still be in progress and your data could be destroyed.

Chapter 5

Utilities and

Applications

86

Your device includes several utilities designed to help you to reconfigure your system to best meet your individual needs.

Together, these allow you to ascertain certain system details, set additional options, or change default options. These utilities are described in this chapter.

NOTE The utilities described in this chapter, and the icons shown in the sample images are applicable only if the related utility is available on your system.

eco Utility

Supervisor password

User password

TOSHIBA Face Recognition Utility

System Settings

Function Key

Recovery Media Creator

Service Station

TOSHIBA Application Installer

PC Health Monitor

Display Utility

TruCapture

Utilities and Applications eco Utility

87

eco Utility

The eco Utility monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time.

To access the eco Utility:

1 Swipe in from the right edge of the screen.

2 When the Windows charms appear, tap/touch the

Search ( ) charm and begin typing eco Utility .

3 Tap/touch eco Utility .

The eco Utility window appears.

(Sample Image) eco Utility window

4 To activate the eco power plan, select eco Mode on the left side.

5 Tap/touch the eco Mode button.

6 Tap/touch Close .

For more information on the eco power plan and utility, tap/touch the Help button at the bottom of the window.

88 Utilities and Applications

Password Utility

Password Utility

Setting a password lets you walk away from your device while providing additional protection for your files. When you set a password, you must enter the password before you can work on your device again.

TOSHIBA supports different types of passwords on your device:

❖ A supervisor password—Prohibits unauthorized users from accessing certain functions such as System

Settings. This is useful if more than one person uses the device.

❖ A user password—Prevents unauthorized users from starting the device.

When setting up passwords, keep the following in mind:

❖ The supervisor password must be set before the user password, or the user password must be deleted and then re-entered after the supervisor password is set.

❖ The user password can be set up under the supervisor password.

Using a supervisor password

A supervisor password prevents other users from changing hardware configuration options.

Setting a supervisor password

If you choose to set a supervisor or user password,

TOSHIBA strongly recommends that you save your password in a location where you can later access it should you not remember it.

TOSHIBA is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your device.

Utilities and Applications

Password Utility

89

To set a supervisor password:

1 To access Supervisor Password from the Start screen, tap/touch a blank area on the screen and begin typing

Password Utility .

2 Tap/touch Password Utility .

(Sample Image) Supervisor Password tab

3 Tap/touch Supervisor Password .

4 Tap/touch Set .

5 Enter your password, and then enter it again to verify.

6 Tap/touch Set .

NOTE Under User Policy, this option may or may not ask for password verification.

7 Tap/touch OK to save your password as a text file.

NOTE Password Utility will suggest “memo.txt” for the text file name. If you have saved a password previously, using the same name may overwrite your password text file with the new password. By using a different name, you can prevent overwriting your previously stored passwords.

8 Tap/touch Save .

9 Tap/touch OK .

90 Utilities and Applications

Password Utility

Deleting a supervisor password

To delete a supervisor password:

1 To access Supervisor Password from the Start screen, tap/touch a blank area on the screen and begin typing

Password Utility .

2 Tap/touch Password Utility .

A pop-up screen appears asking for a password.

3 Enter your password, and then tap/touch Verify .

4 Tap/touch Supervisor Password .

5 Tap/touch Delete .

An authority verification pop-up screen appears.

6 Tap/touch Delete .

7 Enter the password, and then Tap/touch Verify .

8 Tap/touch OK to exit.

Using a user password

A user password provides power-on password protection.

Setting a user password

If you choose to set a supervisor or user password,

TOSHIBA strongly recommends that you save your password in a location where you can later access it should you not remember it.

TOSHIBA is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your device.

Utilities and Applications

Password Utility

91

To register a password for the power-on password functions:

1 To access User Password from the Start screen, tap/touch a blank area on the screen and begin typing

Password Utility .

2 Tap/touch Password Utility .

3 Tap/touch User Password .

(Sample Image) User Password tab

4 Tap/touch Set .

5 Enter your password, and then enter it again to verify.

6 Tap/touch Set .

7 Tap/touch OK to save your password as a text file.

NOTE Password Utility will suggest “memo.txt” for the text file name. If you have saved a password previously, using the same name may overwrite your password text file with the new password. By using a different name, you can prevent overwriting your previously stored passwords.

8 Tap/touch Save .

9 Tap/touch OK .

92 Utilities and Applications

Password Utility

Deleting a user password

To cancel the power-on password function:

1 To access User Password from the Start screen, tap/touch a blank area on the screen and begin typing

Password Utility .

2 Tap/touch Password Utility .

A pop-up screen appears asking for a password.

3 Enter your password, and then Tap/touch Verify .

4 Tap/touch Delete .

An authority verification pop-up screen appears.

5 Tap/touch Delete .

6 Enter the password, and then Tap/touch Verify .

7 Tap/touch OK to exit.

Utilities and Applications

TOSHIBA Face Recognition Utility

93

TOSHIBA Face Recognition Utility

Your computer may come with the TOSHIBA Face

Recognition utility. This utility provides another way to log on to your computer.

NOTE For high security purposes, TOSHIBA Face Recognition is not a suitable substitute for Windows passwords. To ensure the security of your system use your established

Windows passwords to log on.

Please note that some changes to the likeness of a registrant, such as hair style changes or wearing a cap or glasses, may affect the recognition rates when such changes occur after the registrant’s image has been registered.

TOSHIBA Face Recognition does not guarantee the correct identification of a user and may incorrectly recognize faces that are similar to the registrant’s. In addition, bright background light and or shadows may prevent a registrant from being recognized correctly. If recognition fails, log on to your computer using your Windows password.

TOSHIBA does not guarantee that the face recognition utility technology will be completely secure or error-free. TOSHIBA does not guarantee that the face recognition utility will accurately screen out unauthorized users at all times.

TOSHIBA is not liable for any failure or damage that might arise out of the use of the face recognition software or utility.

94 Utilities and Applications

System Settings

System Settings

System Settings is the TOSHIBA configuration management tool available through the Windows operating system.

To access it:

1 From the Start screen, tap/touch a blank area on the screen and begin typing System Settings .

2 Tap/touch System Settings .

The System Settings screen appears.

(Sample Image) System Settings screen – General tab options

The System Settings screen may have the following tabs:

General —Allows you to view the current BIOS version or change certain settings back to their default values

Display —Allows you to change various default settings for the built-in display

NOTE When the device restarts, it remembers the last configuration. If data does not appear on the display you are using after starting in Sleep mode, check the display settings by touching the Devices ( ) charm.

Boot Options —Allows you to change the sequence in which your device searches the drives for the operating system.

Boot Priority —Allows you to configure boot priority settings.

Utilities and Applications

System Settings

95

Panel open/Power on —Allows you to turn on the device when opening the display panel while the device is turned off.

Power On By AC —Allows the device to turn on when you plug the AC adaptor in.

Keyboard —Allows you to access the wake-on keyboard function, or to configure the function keys.

USB

Legacy USB Support —Allows you to enable/disable the keyboard/mouse/floppy diskette drive legacy emulation.

Internal USB 3.0 Controller —Allows you to use the internal USB 3.0 controller when enabled. If disabled the USB 3.0 ports function as USB 2.0 ports and save power.

SATA —Allows you to set conditions for SATA

LAN

Wake-up on LAN —Allows you to enable/disable

Wake-on LAN (WoL) from shutdown.

Built-in LAN —Allows you to enable/disable the built-in LAN.

Undock and Sleep —Allows the device to enter Sleep mode after the undock operation when the lid is closed.

Advanced

Web Camera —Allows you to enable/disable the

Web Camera.

SD Host Controller —Allows you to enable/disable the SD host controller.

Intel ® Turbo Boost Technology 2.0

—Allows you to enable/disable the Turbo Boost Technology 2.0 function.

Critical Battery Wake-up —Allows you to enable/disable the system wake-up when remaining battery life is critical.

96 Utilities and Applications

Function Key

Function Key

NOTE For an optional external keyboard only.

NOTE The Function option is disabled by default.

TOSHIBA Function Key enables you to activate functions by pressing specific keys either singly or in combination with FN ,

(if attached to an external keyboard). Some functions show the toast notification at the edge of the screen. These settings turn notifications ON/OFF.

To access Function Key:

1 Swipe in from the right edge of the screen.

2 When the Windows charms appear, tap/touch the

Search ( ) charm and begin typing Function Key .

3 Tap/touch the Function Key option.

The Function Key screen appears.

(Sample Image) Function Key

4 Slide the ON/OFF switch to enable/disable each notification.

5 Tap/touch Close .

Utilities and Applications

Recovery Media Creator

97

Recovery Media Creator

The Recovery Media Creator utility enables you to create recovery media that can be used to return your system to its out-of-box state, if necessary. For detailed information on

using the utility to create recovery media, see “Creating recovery media” on page 43

.

Service Station

The Service Station helps you keep your new device running at its best by notifying you when updated software, firmware, documentation or other information is available for your device. The Service Station will alert you when updates are available, and you can then choose to install the updates if you wish.

98 Utilities and Applications

TOSHIBA Application Installer

TOSHIBA Application Installer

The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your device.

NOTE You must have an Internet connection to reinstall applications.

To reinstall drivers and applications:

1 To access TOSHIBA Application Installer from the Start screen, tap/touch a blank area on the screen and begin typing Application Installer .

2 Tap/touch TOSHIBA Application Installer .

The TOSHIBA Application Installer window appears.

(Sample Image) TOSHIBA Application Installer selection screen

3 Tap/touch the item you want to install.

4 Tap/touch Install , then follow the on-screen prompts to complete the installation process.

Utilities and Applications

PC Health Monitor

99

PC Health Monitor

The PC Health Monitor software program monitors device system functions such as power consumption, the cooling system and the 3D Accelerometer (available on certain models). It alerts users to specific system conditions via pop-up messages. It also tracks the usage of the device and related devices and logs service-relevant information on the device's internal storage drive.

The collected information includes device operation time and number of actuations or status changes (e.g.: number of power button and Fn key combination uses, and AC adaptor, battery, LCD, fan, HDD, sound volume, wireless communication, docking, and USB information), date of initial system use, and also computer and device usage (e.g.: power settings, battery temperature and recharging, CPU, memory, and temperatures for various devices). The collected information is not limited to the examples specified here. The stored data uses a very small portion of the total hard disk capacity (approximately 3 MB or less per year).

This information is used to identify and provide a notification of system conditions that may affect the performance of your TOSHIBA device. It may also be used to help diagnose problems should the device require service by TOSHIBA or

TOSHIBA's authorized service providers. Additionally,

TOSHIBA may use this information for quality assurance analysis.

Subject to the use restrictions above, the data logged on the internal storage drive may be transferred to entities located outside of your country or region of residence (e.g.,

European Union). Those countries may or may not have the same data protection laws or data protection levels as required by your home country or region.

You may disable the PC Health Monitor at any time by uninstalling the software via the Windows Control Panel.

Doing so will automatically delete all collected information from the internal storage drive.

The PC Health Monitor software does not extend or modify

TOSHIBA's obligations under its standard limited warranty in any way. TOSHIBA's standard limited warranty terms and limitations apply.

100 Utilities and Applications

Display Utility

Display Utility

The Display Utility allows you to adjust your display settings:

❖ Desktop Text Size

❖ Color

❖ Split Screen

❖ Multiple Displays

❖ Screen Resolution

To make changes to the above options:

1 To access the Display Utility from the Start screen, tap/touch a blank area on the screen and begin typing

Display Utility .

2 Tap/touch Display Utility .

The Display Utility window appears.

(Sample Image) Display Utility screen

3 Tap/touch the option you wish to change and follow the on-screen instructions.

Utilities and Applications

TruCapture

101

TruCapture

NOTE Features and menu items are subject to change.

TruCapture™ is a camera application with special features to improve readability of whiteboards, books, etc. from photos taken by TruCapture. Those features may include reflection reduction, sharpening, and cropping.

To open TruCapture:

1 From the Start screen, tap/touch the TruCapture ( ) tile.

A pop-up message may appear asking to use your camera.

2 Select Allow .

A quick tip screen may appear giving you information about TruCapture.

3 After you have read it, select Next . Select the Never show again box to disable the message in the future, and then tap/touch the close button.

The TruCapture screen appears.

(Sample Image) TruCapture screen

Before taking the photo, you can change the subject type setting by tapping/touching the ( ) icon in the upper-right corner of the screen.

NOTE The default setting is Auto .

102 Utilities and Applications

TruCapture

Some of the available TruCapture camera settings are:

Flat object —Select for flat objects

Curved Object —Select for curved objects

Book —Select for books

Auto —Select to let TruCapture determine the settings

Off —Select to turn off any of the above settings

4 When you are ready, take a photo of the item you wish to capture by tapping/touching the Camera ( ) icon.

NOTE TruCapture works best when the photo is taken directly in front of the subject, with no objects obscuring any part of it.

A thumbnail of the photo appears at the upper-right corner of the display window.

5 Tap/touch the Save ( ) icon to save the photo.

A text field opens to prompt you to name the photo.

6 Create a file name for the photo.

7 Tap/Touch the OK ( ) icon.

Your image is now saved.

The following settings may be available to make adjustments to the photo before you take it.

❖ ( )—Press to take a photo

❖ ( + )—Press to zoom in

( )—Press to zoom out

❖ ( … )—Swipe up to display a menu with the following options:

Clear image scan —Reduces noise which may occur when you take a photograph in dimly lit places.

Reflection Reduction —May reduce bright highlights in photographs caused by reflections of bright lights by using two (2) separate photographs.

This feature works best when the first photograph is taken as close to directly in front of the subject as possible and the second is taken at a different angle so that the reflections you wish to reduce appear in different areas in the photographs.

Import image —Imports (.jpg) images

Utilities and Applications

TruCapture

103

To crop a photo

1 Tap/touch the thumbnail of the photo located in the upper-right corner of the display window

2 Drag the points where you want to crop the photo.

3 Tap/touch the Save ( ) icon to save the photograph.

The file is then saved as a (.jpg) file.

NOTE You can browse the saved images by tapping/touching the thumbnail in the upper-right or by swiping across the display. To display the menu and a list of the thumbnails of available images, swipe up from the bottom of the display.

4 Tap/touch the Back ( ) icon to return to the camera function.

To convert text in an image to editable text

1 While in the image you wish to convert, tap/touch the

Character Recognition ( ) icon

A window will display with a list of all the recognized characters (words, numbers, etc.)

By selecting and copying the text to the clipboard, you can use this text in other applications such as email.

The device will list all recognized characters to the side of the image.

2 Tap/touch the Select All ( ) icon to select the characters in that list.

3 Tap/touch the Copy ( ) icon to copy them to the clipboard. Remember to paste it in a location you can later retrieve it from.

4 Tap/touch the Done ( ) icon to return to the capture.

5 To save your capture, tap/touch the Save ( ) icon.

6 You can keep the default file name or create a new one, and then tap/touch the OK ( ) icon.

104 Utilities and Applications

TruCapture

You can browse saved images by tapping/touching the thumbnail in the upper-right corner or by swiping across the display. To display the menu and a list of thumbnails of available images, swipe up from the bottom of the display.

You can search for files by using the Search ( ) charm after swiping in from the right edge of the screen.

NOTE You can only import photos that were taken while in the

TruCapture application or .jpg files.

For more information, visit support.toshiba.com

.

Chapter 6

If Something Goes

Wrong

Some problems you may encounter when using your device are relatively easy to identify and solve. Others may require help from your network administrator or the manufacturer of the software program.

This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter.

If all else fails, contact Toshiba. You will find information on

Toshiba’s support services at the end of this chapter.

Problems that are easy to fix

Your program or application stops responding.

NOTE The operating system allows for the use of both applications (“Apps” used with the Windows “Modern

UI”) and programs (used in the traditional Windows desktop environment). For the purpose of simplifying the information we will use the terms interchangeably in this chapter.

105

106 If Something Goes Wrong

Problems when you turn on the device

If you are working in a program that suddenly freezes, chances are the program has stopped responding.

You may need to restart the system using the Reset button,

see “Right side” on page 34

.

Never use a pencil to press the Reset button. Pencil lead can break off inside the device and damage it.

Problems when you turn on the device

These problems may occur when you turn on the power.

The device will not start.

Make sure you attached the AC adaptor and power cord/cable properly.

Press and hold the power button for at least 10 seconds.

If you are using the AC adaptor, check that the wall outlet is working by plugging in another device, such as a lamp.

Verify that the device is on by looking at the ON/OFF indicator light. If the light is glowing, the device is on. If it is not lit, try turning the device off and then on again.

If you are using an AC adaptor, verify that the device is receiving power from the external power source by checking the Battery indicator light located on the right side of the device. If the indicator is glowing, the device is connected to a live external power source.

The device displays the WARNING RESUME

FAILURE/Windows Error Recovery – Windows did not shut down successfully message.

To continue, select Start Windows normally . This can happen if the device was put into Sleep mode and the battery has discharged. If you performed a shutdown before this message was displayed, a program or driver may have prevented Windows from shutting down.

Data stored in the device’s memory has been lost. Data stored in the device’s internal storage drive may not be affected.

Always save your data even when you are using Sleep mode. If your battery fully discharges, information that has not been saved will be lost. Your device can be configured to warn you when the battery is running low see

“What to do when the main battery runs low” on page 68 .

If Something Goes Wrong

Problems when you turn on the device

107

If you are running on battery power, it is recommended that you do not leave the device in Sleep mode for long periods of time.

To charge the battery, leave the device plugged into a live wall outlet for several hours. For more information see

“Charging the main battery” on page 65

.

The Battery light is blinking.

If the Battery light is blinking, try the following steps:

1 Connect the AC adaptor to a different power outlet, preferably in a different room. If the device starts normally, there may be a problem with the AC outlet itself, or the voltage level available from it.

2 Verify that the AC adaptor is the correct unit for your device model. The device may not be able to start from an AC adaptor that is rated for less current (amperage) than the device requires, even if the rated voltage is correct, and the plug fits correctly in the DC-IN socket.

The labels on the underside of the device and the AC adaptor show the specifications for voltage (“V”) and current (“A”) for each device. The voltage level must match exactly. The amperage rating of the AC adaptor must be equal to or greater than that required by the device.

3 The battery may need charging, may be depleted, or may be defective. With AC power connected, turn the device on, and then leave the device running for several hours, which will deliver a slow, steady “trickle-charge” to the battery. Once the battery has been tricklecharged, it may begin working correctly again.

If the trickle-charging does not prove effective, you can connect to Support Online by going to Toshiba support at support.toshiba.com

.

The battery light is blinking when the device is on.

If the battery light is blinking when the device is on, this indicates a power mismatch. Do the following:

1 Check the OUTPUT specifications on the AC adaptor

(for example, DC 19V – 3.95A)

2 Check the INPUT specifications on the bottom of the device.

The output specifications of the AC adaptor must match the input specifications of the device.

108 If Something Goes Wrong

The Windows operating system is not working

3 If the specifications do not match, locate and use the

AC adaptor that shipped with your device. If the specifications do match, contact Toshiba. See

“Contacting Toshiba” on page 126 .

The Windows operating system is not working

Once you are familiar with your device and used to the way the operating system responds to your work routine, you can easily detect if the operating system is not working correctly.

For example:

The operating system fails to start after the initial startup appears.

❖ The operating system takes a long time to start.

❖ The operating system responds differently from the normal routine.

The screen does not look right.

Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing a new program or adding a device.

If you experience any of these problems, use the options in the Startup menu to fix the problem.

Using Startup options to fix problems

If the operating system fails to start properly, you may need to troubleshoot the Operating System and/or its settings.

There are several options to choose from depending on the severity of the problem and your level of expertise.

If Windows fails to start properly twice, the Windows Boot menu will launch. To enter the Advanced Startup options manually:

1 Swipe in from the right edge of the screen.

2 When the Windows charms appear, tap/touch the

Settings ( ) charm.

3 Tap/touch Change PC Settings .

4 Tap/touch Update and recovery .

5 Tap/touch Recovery .

If Something Goes Wrong

The Windows operating system is not working

109

6 Tap/touch Restart Now under Advanced Startup .

The device restarts.

7 Tap/touch Troubleshoot from the menu.

You now have several options:

Refresh your device

❖ Your files and personalization settings won't change

❖ Your device settings will be changed back to their defaults

❖ Your Apps from the Windows Store are retained

Apps you installed are removed

❖ A list of removed apps is saved to your desktop

For more information, see

“Refresh your PC (with user’s data)” on page 47 .

Reset your device

All of your personal files and apps are removed

❖ Your device settings are changed back to their defaults

For more information, see

“Reset your PC” on page 49

.

Advanced options

Choosing this option presents you with another set of options:

System Restore

❖ System Restore allows you to use a Restore point to return the device to a state at which it was performing properly. Restore points may be created:

❖ When new hardware or software is installed

❖ Manually by the user

System Image Recovery

Windows will “Recover” the Operating system using a specific image provided by the user.

Startup Repair

This feature automates the repair process. The Operating

System will automatically look for problems and repair them if possible.

110 If Something Goes Wrong

The Windows operating system is not working

Command Prompt

The command prompt is a very powerful tool for advanced users.

Startup Settings

In previous Operating Systems the majority of the options found on this menu were available by pressing the F8 key during the Windows boot process:

❖ Enable low resolution video mode

Restarts Windows using your current video driver at low resolution. This allows you to reset your display settings in the event they have been improperly set.

❖ Enable debugging mode

Starts Windows in an advanced troubleshooting mode

❖ Enable boot logging

Creates a file that lists all the drivers that are installed during startup

❖ Enable Safe Mode

Starts Windows with a minimal set of drivers and services. If the device starts and runs in Safe Mode, you will know the Operating System is most likely working properly and that you should look to third-party applications or drivers for the source of your problem.

❖ Disable driver signature enforcement

Allows drivers containing improper signatures to be installed

Disable early-launch anti-malware protection

Allows drivers to initialize without being measured by the

Anti-malware driver

❖ Disable automatic restart on system failure

Prevents Windows from automatically restarting if an error causes it to fail. Choose this option only if Windows is stuck in a loop where it fails, attempts to restart, and fails again repeatedly.

If Something Goes Wrong

The Windows operating system is not working

111

Internet problems

My Internet connection is very slow.

Many factors contribute to the speed with which you can surf the Internet. They include: network speed, network conditions, time of day (when everyone else is surfing, your access can be slow) and popularity of the sites you are trying to access. If accessing a particular site is very slow, try later.

My browser cannot find the URL address I typed in.

Make sure you separated the domain names of the address with the forward slash (/). Check the spelling of each name and the syntax of the address carefully. A single incorrect letter or missed character will make it impossible for your browser to locate the site.

My browser cannot find a site I bookmarked.

The World Wide Web is constantly changing. A site you bookmarked yesterday may not be available today or its server may be down for temporary repair. Try again later.

The Windows operating system can help you

If the operating system has started properly but you still have a problem using your device, the online Help can assist you in troubleshooting the problem. Getting to the online Help will differ depending on which interface you are in:

❖ Swipe in from the right edge of the screen. When the

Windows charms appear, tap/touch the Search ( ) charm. In the Search field, begin typing Help and

Support . Tap/touch the Help and Support option.

When the “Windows Help and Support” screen appears, do one or both of the following:

❖ In the open search field type the topic you need help with and follow the on-screen instructions

❖ Tap/touch one of the options listed in the window and follow the instructions

You can connect to Support Online by going to Toshiba support at support.toshiba.com

.

112 If Something Goes Wrong

Fixing a problem with Device Manager

Fixing a problem with Device Manager

Device Manager provides a way to check and change the configuration of a device.

Changing the default settings using Device Manager can cause other conflicts that make one or more devices unusable. Device Manager is a configuration tool for advanced users who understand configuration parameters and the ramifications of changing them.

Checking device properties

Device Manager provides a way to view the properties of a device. Properties include the name of the manufacturer, the type of device, the drivers installed, and the system resources assigned to the device.

To check a device’s properties:

1 Swipe in from the right edge of the screen. When the

Windows charms appear, tap/touch the Search ( ) charm. In the Search field, begin typing Device

Manager .

2 Tap/touch Device Manager .

The Device Manager screen appears.

3 From the list of device(s), double-tap the device type.

4 To view the device(s) installed, double-tap the device.

The operating system displays the device Properties dialog box, which provides an array of tabs. They may include:

❖ The General tab, which provides basic information about the device.

❖ The Resources tab, which lists resources assigned to the device. This tab does not appear if the device is not using resources.

❖ The Driver tab, which displays the drivers being used by the device. This tab also provides options for updating the driver or rolling back the driver in case the new version is causing a problem.

The tabs that appear in the dialog box vary from one device to another.

If Something Goes Wrong

Power and the battery

113

For more information about Device Manager, refer to

Windows online Help.

Power and the battery

NOTE The device battery is not accessible by the user.

Your device receives its power through the AC adaptor and power cord/cable or from the system battery. Power problems are interrelated. For example, a faulty AC adaptor or power cord/cable will neither power the device nor recharge the battery.

Here are some typical problems and how to solve them:

The Battery light does not come on when you plug in the AC adaptor and power cord/cable.

Make sure the AC adaptor and power cord/cable are firmly plugged into both the wall outlet and the device.

If the AC power light still does not come on, check that the wall outlet is working properly by plugging in a lamp or other appliance.

The AC adaptor and power cord/cable work correctly, but the battery will not charge.

The battery does not charge while the device is consuming full power. Try turning off the device.

The battery may be too hot or too cold to charge properly. If you think this is the probable cause, let the battery reach room temperature and try again.

If the battery has completely discharged, it will not begin charging immediately. Leave the AC adaptor and power cord/cable connected, wait 20 minutes and see if the battery is charging.

The battery appears not to power the device for as long as it usually does.

If you frequently repeat shallow charge and discharge, the battery meter may become inaccurate. Let the battery discharge completely, then try charging it again.

114 If Something Goes Wrong

Keyboard problems

Check the power options via your Power Plans (see

“Power

Plans” on page 70 ). Have you added a device that takes its

power from the battery? Is your software using the internal storage drive more? Is the display power set to turn off automatically? Was the battery fully charged to begin with?

All these conditions affect how long the charge lasts.

After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced.

This is normal for all batteries. Visit the Toshiba Web site at accessories.toshiba.com. Refer to this site often to stay current on the most recent software and hardware options for your device, and for other product information.

For more information on maintaining battery power, see

“Charging the main battery” on page 65 .

Keyboard problems

You have connected an external keyboard and the operating system displays one or more keyboard error messages.

You may need to update your keyboard driver. Refer to the documentation that came with the keyboard or to the keyboard manufacturer's Web site.

The keyboard you connected may be defective or incompatible with the device. Try using a different make of keyboard.

Display problems

Here are some typical display problems and their solutions:

The screen is blank.

Display Auto Off may have gone into effect. Press any key to activate the screen.

1 If you are using the built-in screen, make sure the display priority is not set for an external monitor. To do this, swipe in from the right edge of the screen. When the Windows charms appear, tap/touch Devices ( ). Tap/touch the

Project ( ) option.

2 Tap/touch the PC screen only option, if it is not already selected.

If you are using an external monitor:

Check that the monitor is turned on.

If Something Goes Wrong

Display problems

115

❖ Check that the monitor’s power cord/cable is firmly plugged into a working power outlet.

Check that the cable connecting the external monitor to the device is firmly attached.

❖ Try adjusting the contrast and brightness controls on the external monitor.

❖ Check the display priority as described above.

The screen does not look correct.

Choose a theme for your desktop background, under

Change the visuals and sounds on your device , in the

Themes panel. You can also change the setting for individual components separately by selecting an item from just below the Themes panel ( Desktop Background ,

Color , Sounds , and Screen Saver ).

For more information, see the Windows online Help.

A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or the current settings do not work with your hardware.

Reduce the size of the color palette to one that is supported by the device’s internal display.

To change the display properties:

1 Tap/touch & hold in a blank area of the Windows desktop.

2 Tap/touch Personalize , and then Display .

3 Use the menu in the left panel of the screen to:

❖ Adjust resolution

Adjust brightness

❖ Calibrate color

Change display settings

❖ Project to a second screen

Adjust ClearType text

4 Tap/touch OK .

The display mode is set to Simultaneous and the external display device does not work.

Make sure the external monitor is capable of displaying at resolutions of 1280 x 800 or higher. Devices that do not support this resolution will only work in Internal/External mode, and not simultaneous mode.

116 If Something Goes Wrong

Disk or storage drive problems

Disk or storage drive problems

Problems with the storage drive or with external media usually show up as an inability to access the drive or as sector errors. Sometimes a drive problem may cause one or more files to appear to have garbage in them.

Error-checking

Run Error-checking, which analyzes the directories and files on the storage drive and repairs any damage it finds.

To run Error-checking:

1 Swipe in from the right edge of the screen. When the

Windows charms appear, tap/touch the Search ( ) charm. In the Search field, begin typing computer .

2 Tap/touch This PC from the list that appears.

The “This PC” window appears.

3 Tap/touch and hold the drive you wish to check.

(Sample Image) Selecting the drive

4 In the pop-up menu, tap/touch Properties .

The drive’s “Properties” box appears.

5 Tap/touch the Tools tab.

6 Tap/touch the Check button.

The Error Checking box appears.

The system will alert you if you need to scan the drive.

7 Even if you do not need to scan the drive for errors you can scan by tapping/touching Scan drive .

Error-checking tests and repairs the storage drive.

If Something Goes Wrong

Sound system problems

117

Your hard disk seems very slow.

If you have been using your device for a long time, your files may have become fragmented. Run Disk Defragmenter.

To do this:

1 Swipe in from the right edge of the screen. When the

Windows charms appear, tap/touch the Search ( ) charm and, in the Search field, type Defragment .

2 Tap/touch Defragment and Optimize Drives .

The “Optimize Drives” window appears.

3 In the “Optimize Drives” menu tap/touch the drive you wish to defragment.

4 Tap/touch the Optimize button.

The system will display the status as it optimizes and defragments the drive.

Your data files are damaged or corrupted.

Refer to your software documentation for file recovery procedures. Many software packages automatically create backup files.

You may also be able to recover lost data using utility software. Consult your network administrator.

Some programs run correctly but others do not.

This is probably a configuration problem. If a program does not run properly, refer to its documentation and check that the hardware configuration meets its needs.

Sound system problems

No sound is coming from the device’s speakers.

Adjust the volume control.

If an external keyboard is attached, try pressing the ESC key to see if volume mute is disabled.

Check that the volume control on the device is turned up.

If you are using external headphones or speakers, check that they are securely connected to your device.

The device emits a loud, high-pitched noise.

This is feedback between the microphones and the speakers. It occurs in any sound system when input from the microphones is fed to the speakers and the speaker volume is too loud. Adjust the volume control.

118 If Something Goes Wrong

Printer problems

Printer problems

This section lists some of the most common printer problems.

The printer will not print.

Check that the printer is connected to a working power outlet, turned on and ready (on line).

Check that the printer has plenty of paper. Some printers will not start printing when there are just two or three sheets of paper left in the tray.

Make sure the printer cable is firmly attached to the device and the printer.

Run the printer’s self-test to check for any problem with the printer itself.

Make sure you installed the proper printer drivers as shown in the instructions that came with the printer.

You may have connected the printer while the device is on.

Disable Sleep mode, turn off the device, and turn off the printer. Turn the printer back on, make sure it is online, and then turn the device back on.

Try printing another file. For example, you could create and attempt to print a short test file using Notepad. If a Notepad file prints correctly, the problem may be in your original file.

If you cannot resolve the problem, contact the printer’s manufacturer.

The printer will not print what you see on the screen.

Many programs display information on the screen differently from the way they print it. See if your program has a print preview mode. This mode lets you see your work exactly as it will print. Contact the software manufacturer for more information.

If Something Goes Wrong

Wireless networking problems

119

Wireless networking problems

NOTE This section provides general troubleshooting tips for networking problems, specifically wireless (Wi-Fi) networking.

The terms and concepts used assume a basic understanding of networks, and may be for more advanced users. If you need assistance or if you are not familiar with the terminology, please see Windows Help and Support or contact your computer technician.

❖ If your device is equipped with an internal Wi-Fi adapter, verify that Airplane mode is OFF, see

“Setting up for communications” on page 80

.

Verify that your device can detect access points or routers. If it can detect a Wi-Fi access point or router then it may be a configuration issue.

Verify that signal strength is good using the utility provided with the Wi-Fi adapter.

❖ If another computer is on the same network, verify that it has network access, and can connect to the Internet. If, for example, the other computer cannot browse to a public Web site, the ISP’s (Internet Service Provider) service may be disrupted.

❖ Verify that the Service Set Identifier (SSID), or network name, is correct

- i.e., that it matches the SSID assigned to the access point you are attempting to connect through. SSIDs are case-sensitive.

❖ Check the Windows Control Panel's Device Manager to verify that the Wi-Fi adapter is recognized by the

Windows operating system, and that the driver is loaded. To access the Device Manager, swipe in from the right edge of the screen. When the Windows charms appear tap/touch the Search ( ) charm and type

Control Panel . Tap/touch Control Panel , System and Security , and then System . Launch the Device

Manager in the left pane and carefully note any error messages

- these will be very helpful if you should confer with a support technician at a later time.

120 If Something Goes Wrong

Develop good computing habits

NOTE To enable/disable the wireless antenna, use the Airplane mode switch located under Networks

, see “Setting up for communications” on page 80

.

❖ Use IPCONFIG to verify that the device has a useful IP address

- one other than the private address of

169.254.xxx.xxx assigned by Windows.

1 Swipe in from the right edge of the screen. When the

Windows charms appear, tap/touch the Search ( ) charm. In the Search field, begin typing Cmd .

2 Tap/touch Command Prompt .

3 Enter IPCONFIG/ALL , and then press ENTER .

The IP address for each active network adapter will be displayed.

❖ If you have enabled any security provisions (closed system, MAC address filtering, Wired Equivalent Privacy

[WEP], etc.), check the access point vendor's Web site for recent firmware upgrades. Problems with WEP keys, in particular, are frequently addressed in new firmware releases.

Develop good computing habits

Save your work frequently.

You can never predict when your device will lock, forcing you to close a program and lose unsaved changes. Many software programs build in an automatic backup, but you should not rely solely on this feature. Save your work! See

“Computing tips” on page 57

for instructions.

On a regular basis, back up the information stored on your internal storage drive.

Use Windows to back up files, or the entire device, to an external hard disk. Here are some ways you can do this:

❖ Use the Windows operating system to back up files or your entire device to an external hard disk.

Copy files to a rewritable external storage device.

❖ Connect your device to the office network and copy files to your network partition.

If Something Goes Wrong

Develop good computing habits

121

Some people use a combination of these methods, backing up all files weekly and copying critical files to external media on a daily basis.

If you have installed your own programs, you should back up these programs as well as your data files. If something goes wrong that requires you to reformat your internal storage drive and start again, reloading all your programs and data files from a backup source will save time.

Read the documentation.

It is very difficult to provide a fail-safe set of steps you can follow every time you experience a problem with the device.

Your ability to solve problems will improve as you learn about how the device and its software work together.

Get familiar with all of the documentation provided with your device, as well as the information that may come with the programs and devices you purchase.

Your local computer store or book store sells a variety of self-help books you can use to supplement the information in the manuals.

Data and system configuration backup in the

Windows operating system

The Windows operating system offers some easy-to-use features for backing up your Windows settings and your data

- documents and other important files. Take advantage of these features to protect yourself from much more difficult and time-consuming restoration procedures, and to safeguard your valuable data from loss.

Saving system configuration with restore points

The System Restore feature of the Windows operating system quickly creates restore points

-

‘snapshots’ of your

Windows operating system configuration

-

and saves them for later recall. If you experience problems after installing some new hardware or software, you can easily select a previously established Control Point to ‘turn back the clock,’ restoring the Windows operating system to the state it was in just prior to the installation. This is much easier and more effective than uninstalling the hardware or software, which often leaves behind unwanted files and settings. It is also easy to undo a restore point selection, if you change your mind.

122 If Something Goes Wrong

Develop good computing habits

Follow these steps to create a restore point using the

System Restore utility:

1 Swipe in from the right edge of the screen. When the

Windows charms appear, tap/touch the Search ( ) charm. In the Search field, begin typing Control Panel .

Tap/touch Control Panel in the list that appears.

2 Tap/touch System and Security , and then System .

3 In the left pane, tap/touch System Protection .

The “System Protection” tab of the System Properties window appears.

4 Tap/touch Configure .

5 In the pop-up window, under Restore settings select

Turn on System Protection .

6 Tap/touch OK .

7 Tap/touch Create .

8 Tap/touch the input field, then enter a name that is descriptive enough to be easily understood in the future, such as “Before installing Brand X Accounting app.”

Then tap/touch Create .

The Windows operating system creates the restore point, automatically stamps it with the current date and time, and displays a message that the restore point was successfully created.

9 Tap/touch Close .

Then, at a later time, you can re-establish your Windows configuration using the saved restore point. To do this:

1 Swipe in from the right edge of the screen. When the

Windows charms appear, tap/touch the Search ( ) charm. In the Search field, begin typing Control Panel .

Tap/touch Control Panel in the list that appears.

2 Tap/touch System and Security , and then System .

3 In the left pane, Tap/touch System Protection .

The “System Protection” tab of the System Properties window appears.

4 Tap/touch System Restore...

5 Tap/touch Next .

6 Tap/touch the Restore point you want to use, then tap/touch Next .

If Something Goes Wrong

Develop good computing habits

123

NOTE

The time stamp and description of each Restore point is displayed.

At this point you can tap/touch Scan for affected programs to determine what the impact of using the chosen Restore Point will be.

7 Verify that the Restore point you chose is the correct one. If it is not, tap/touch Back to return to the previous step.

8 Close all programs and save all open files.

9 Tap/touch Finish , and then Yes to begin the system restore.

Your Windows operating system configuration will now be restored to the state it was in when the chosen restore point was created, and then the device will be automatically restarted.

Backing up your data or your entire device with the Windows operating system

The most valuable component of your device’s system is the data you create and store on its internal storage drive. Since problems with either hardware or software can make the data inaccessible or even destroy it, the next most valuable component of your device’s system may be a recent backup of your data.

Fortunately, the Windows operating system offers a convenient way to back up your device or just your important files to hard drives. An external hard drive is recommended in case the internal storage drive fails. No additional software is required.

Follow these steps to back up your device or files to optical discs, or a storage drive:

NOTE You cannot back up the device while running on battery power. Connect the AC adaptor before continuing.

1 Swipe in from the right edge of the screen. When the

Windows charms appear, tap/touch the Search ( ) charm. In the Search field, begin typing Control Panel .

Tap/touch Control Panel from the list that appears.

124 If Something Goes Wrong

Develop good computing habits

2 Under System and Security , tap/touch Save backup copies of your files with File History . Follow the on-screen instructions to back up your files.

For additional Help, launch the Windows Help and Support

screen, and search for “back up files,” see “The Windows operating system can help you” on page 111 .

General tips for installing hardware and software

Here are a few tips to help ensure safe and easy installation of new hardware (printers, pointing devices, external hard drives, scanners, etc.) and software applications like

Microsoft ® Office and Adobe ® Photoshop ® , or utility software such as special toolbars for your web browser.

Create a restore point (refer to

“Saving system configuration with restore points” on page 121 ). Before

installing anything, use the System Restore utility to set a restore point (see the section titled restore points). If anything goes wrong, you will then be able to easily restore the Windows operating system to the state it was in prior to the installation, undoing any changes that the installation process introduced.

Back up your critical data (see “Backing up your data or your entire device with the Windows operating system” on page 123 ).

❖ Have your back up media on hand in case you need any files from them.

❖ Do not guess

- follow directions carefully! It is often necessary to run an installation utility first

- before connecting a new hardware item to the device. If the device is connected first, it may be very difficult to complete the installation successfully. Always carefully follow the installation instructions that accompany the hardware or software.

Restart the Windows operating system. Always restart the Windows operating system after each installation, even if the installation utility does not prompt you to do so. This will ensure that the installation is completed, and will clean up anything that the installation utility left behind.

If Something Goes Wrong

If you need further assistance

125

❖ Do one installation at a time. If you have several new items to add to your device’s system, install just one at a time, creating restore points immediately before each successive installation. This will make it much easier to determine the origin of any new problems. For best results, follow this sequence:

1 Back up critical data.

2 Create a restore point.

3 Install one item of hardware or software.

4 Restart the Windows operating system.

5 Use the new hardware or software for a while, noting any new problems. Make sure that your critical applications (email, business applications, etc.) are working correctly, and verify that important devices are still functioning.

6 For each additional hardware or software item,

repeat these steps, starting at step 1 if any of your

critical data has changed, or starting at step

2

if no critical data has changed.

If you need further assistance

If you have followed the recommendations in this chapter and are still having problems, you may need additional technical assistance.

Since some problems may be related to the operating system or the program you are using, it is important to investigate all sources.

❖ Review the troubleshooting information in your operating system documentation.

❖ If the problem occurs while you are running a program, consult the program’s documentation for troubleshooting suggestions. Contact the software company’s technical support group for their assistance.

Consult the dealer from whom you purchased your device and/or program. Your dealer is your best source for current information.

For the detailed specifications for your device, visit support.toshiba.com

.

126 If Something Goes Wrong

Other Toshiba Internet Web sites

Contacting Toshiba

Toshiba’s Technical Support Web site

For technical support, or to stay current on the most recent software and hardware options for your device, and for other product information, be sure to regularly check the Toshiba

Web site at support.toshiba.com

.

Other Toshiba Internet Web site

s toshiba.com

toshiba.com/us accessories.toshiba.com

www.toshiba.ca

www.toshiba-Europe.com

www.toshiba.co.jp/index.htm

latin.toshiba.com

acclaim.toshiba.com

laptopforums.toshiba.com

Toshiba corporate site

Marketing and product information in the

USA

Accessories information in the USA

Canada

Europe

Japan

Mexico and all of Latin America

Toshiba USA Self-Service support web site

Community discussion forums for Toshiba laptop users

Toshiba’s worldwide offices

Australia

Toshiba (Australia) Pty. Limited

84-92 Talavera Road

North Ryde NSW 2113

Sydney

Australia

France

Toshiba Systèmes (France) S.A.

7, Rue Ampère; B. P. 131

92800 Puteaux Cédex

France

Italy

Centro Direzionale Colleoni

Palazzo Perseo

Via Paracelso 10

20041, Agrate Brianza

Milano, Italy

Canada

Toshiba Canada Ltd.

191 McNabb Street

Markham, Ontario

L3R - 8H2

Canada

Germany

Toshiba Europe GmbH

Leibnizstraße 2

D-93055 Regensburg

Germany

Japan

Toshiba Corporation, PCO-IO

1-1, Shibaura 1-Chome

Minato-Ku, Tokyo, 105-8001

Japan

If Something Goes Wrong

Toshiba’s worldwide offices

127

Latin America and Caribbean

Toshiba America Information

Systems, Inc.

9740 Irvine Boulevard

Irvine, California 92618

United States

Spain

Toshiba Information Systems

(España) S.A.

Parque Empresarial San Fernando

Edificio Europa, 1a Planta

Escalera A

28831 (Madrid) San Fernando de

Henares

Spain

United States

Toshiba America Information

Systems, Inc.

9740 Irvine Boulevard

Irvine, California 92618

United States

Mexico

Toshiba de México S.A. de C.V.

Sierra Candela No.111, 6to. Piso

Col. Lomas de Chapultepec.

CP 11000 Mexico, DF.

United Kingdom

Toshiba Information Systems

(U.K) Ltd.

Toshiba Court

Weybridge Business Park

Addlestone Road

Weybridge, Surrey KT15 2UL

United Kingdom

The Rest of Europe

Toshiba Europe (I.E.) GmbH

Hammfelddamm 8

D-4-1460 Neuss

Germany

For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm

.

Appendix A

Power Cord/Cable

Connectors

USA

Your device ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world.

Canada

UL approved

United Kingdom

CSA approved

Europe

VDA approved

NEMKO approved

BS approved

Australia

AS approved

128

5.375 x 8.375 ver 2.3

Glossary

TECHNICAL NOTE: Some features defined in this glossary may not be available on your device.

Acronyms

The following acronyms may appear in this User’s Guide.

AC

BIOS

BD-ROM bps

CD

CD-ROM

CD-RW

CMOS

CPU

DC

DMA

DIMM

DOS

Alternating Current

Basic Input/Output System

Blu-ray Disc Read-Only Memory bits per second

Compact Disc

Compact Disc Read-Only Memory

Compact Disc Rewrite Memory

Complementary Metal-Oxide Semiconductor

Central Processing Unit

Direct Current

Direct Memory Access

Dual Inline Memory Module

Disk Operating System

129

130 Glossary

DPI Dots Per Inch

DVD Digital Versatile (or Video) Disc

DVD-ROM Digital Versatile (or Video) Disc Read-Only

Memory eSATA external Serial Advanced Technology

Attachment

MBps

MIDI

PC

RAM

RGB

RFI

ROM

RTC

I/O

IRQ

ISP

KB

LAN

LCD

LED

MB

FAT

FCC

GB

GBps

HDD

HDMI

File Allocation Table

Federal Communications Commission gigabyte gigabytes per second

Hard Disk Drive

High-Definition Multimedia Interface

HDMI CEC High-Definition Multimedia Interface Consumer

Electronics Control

HTML Hypertext Markup Language

IEEE Institute of Electrical and Electronics Engineers

Input/Output interrupt request

Internet Service Provider kilobyte

Local Area Network

Liquid Crystal Display

Light Emitting Diode megabyte megabytes per second

Musical Instrument Digital Interface

Personal Computer

Random Access Memory

Red, Green Blue light (monitor)

Radio Frequency Interference

Read-Only Memory

Real-Time Clock

Glossary 131

SD

SDRAM

SSD

TFT

USB

URL

WAN www

Secure Digital

Synchronous Dynamic Random Access Memory

Solid State Drive

Thin Film Transistor

Universal Serial Bus

Uniform Resource Locator

Wide Area Network

World Wide Web

Terms

The following terms may appear in this User’s Guide.

A

active-matrix display —A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as a “TFT display,” in its simplest form there is one thin film transistor (TFT) for each cell. This type of display works well with computers because of its shallow depth and high-quality color. Active-matrix displays are viewable from wider angles than most passive-matrix displays.

adapter —A device that provides a compatible connection between two units. For example, the computer’s internal display adapter receives information from the software and translates it into images on the screen. An adapter can take a number of forms, from a microprocessor to a simple connector. An intelligent adapter (one that is capable of doing some processing) may also be called a controller.

Alternating Current (AC) —The type of power usually supplied to residential and commercial wall outlets. AC reverses its direction at regular intervals. Compare

Direct

Current (DC)

.

application —A computer program that you use to perform tasks of a specific type. Applications include word processors, spreadsheets, and database management systems. See also

program

.

132 Glossary

B

backup —A copy of a file, usually on a removable disk, kept in case the original file is lost or damaged.

Basic Input/Output System (BIOS) —See

BIOS

.

baud rate —The speed at which a communication device, such as a printer or modem, transmits information. Baud rate is the number of signal changes per second (not necessarily the same as bits per second). See also

bits per second

.

Blu-ray Disc (BD) —Offering more storage capacity than

DVDs, the format was developed to allow for more data storage and to enable recording and playback of highdefinition video (HD).

BIOS (Basic Input/Output System) —Basic instructions, stored in read-only memory (ROM), containing the information the computer needs to check hardware and load the operating system when you start up the computer.

bits per second (bps) —A way of measuring the speed at which information is passed between two devices. This is the basic unit of measure used in modem communications, and is similar, but not identical, to the baud rate. See also

baud rate

.

boot —To start the computer. The term “boot” originates from bootstrap program (as in “pulling itself up by its bootstraps”), a program that loads and initializes the operating system.

See also

reboot

.

boot disk —See

system disk

.

boot priority (startup sequence) —The order in which the computer accesses its internal storage drives to locate the startup files. Under the default startup sequence, the computer looks for the startup files in the external media before checking the internal storage drive.

bus —An electrical circuit that connects the central processing unit (CPU) with other parts of the computer, such as the video adapter, disk drives, and ports. It is the pathway through which data flows from one device to another. See also

bus speed, frontside bus

.

bus speed —The speed at which the central processing unit

(CPU) communicates with the other parts of the computer.

Glossary 133

C

cache —A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer’s main memory. See also

CPU cache, L1 cache, L2 cache

.

CD —An individual compact disc. See also

CD-ROM

.

CD-ROM (Compact Disc Read-Only Memory) —A form of high-capacity storage that uses laser optics instead of magnetic means for reading data. See also

CD

. Compare

DVD-ROM

.

Central Processing Unit (CPU) —The chip that functions as the “brain” of the computer. It takes information from outside sources, such as memory or keyboard input, processes the information, and sends the results to another device that uses the information.

character —Any letter, number, or symbol you can use on the computer. Some characters are non-printing characters, such as a paragraph break in a word-processing program. A character occupies one byte of computer storage.

Charm/charms —Start screen icons that slide out from the right side of the screen and direct you to various Windows functions.

chip —A small piece of silicon containing computer logic and circuits for processing, memory, input/output, and/or control functions. Chips are mounted on printed circuit boards.

click —To press and release the pointing device’s primary button without moving the pointing device. In the Windows operating system, this refers to the pointing device’s left button, unless otherwise stated. See also

double-click

.

color palette —A set of specified colors that establishes the colors that can be displayed on the screen at a particular time.

compatibility —The extent to which computers, programs, or devices can work together harmoniously, using the same commands, formats, or language as another.

configuration —(1) The collection of components that make up a single computer system. (2) How parts of the system are set up (that is, configured).

134 Glossary controller —A device that controls the transfer of data from a computer to a peripheral device and vice versa. For example, disk drives, monitors, keyboards, and printers all require controllers.

CPU —See

Central Processing Unit (CPU)

.

CPU cache —A section of very fast memory residing between the CPU and the computer’s main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also

cache, L1 cache, L2 cache

.

cursor —An on-screen symbol (usually a flashing vertical line) that indicates the position where characters will appear when you enter data.

D

Desktop —Offers the traditional look and feel of the Windows desktop found in Windows 7 and earlier releases of the

Windows operating system.

default —The setting selected by a program when the user does not specify an alternative setting.

device —A component attached to the computer. Devices may be external (outside the computer’s case) or internal (inside the computer’s case). Printers, disk drives, and modems are examples of devices.

device driver —A program (called a “driver”) that permits a computer to communicate with a device.

dialog box —An on-screen window displayed by the operating system or a program giving a direction or requesting input from the user.

Direct Current (DC) —The type of power usually supplied by batteries. DC flows in one direction. Compare

Alternating

Current (AC)

.

Direct Memory Access (DMA) —A dedicated channel, bypassing the CPU, that enables direct data transfer between memory and a device.

directory —See

folder

.

disable —To turn a computer option off. See also

enable

.

E

Glossary 135 disc —A round, flat piece of material, designed to be read from and written to by optical (laser) technology, and used in the production of optical discs, such as CDs and DVDs.

Compare

disk

.

disk —A round, flat piece of material that can be magnetically influenced to hold information in digital form, and used in the production of magnetic disks, such as hard disks. Compare

disc

. See also

hard disk

.

disk drive —The device that reads and writes information and programs on external media or hard disk. It rotates the disk at high speed past one or more read/write heads.

document —Any file created with an application and, if saved to disk, given a name by which it can be retrieved. See also

file

.

double-click —To press and release the pointing device’s primary button rapidly twice without moving the pointing device. In the Windows operating system, this refers to the pointing device’s left button, unless otherwise stated.

download —(1) In communications, to receive a file from another computer through a modem or network. (2) To send font data from the computer to a printer. See also

upload

.

drag —To hold down the mouse button while moving the pointer to drag a selected object. In the Windows operating system, this refers to the left mouse button, unless otherwise stated.

driver —See

device driver

.

DVD —An individual digital versatile (or video) disc. See also

DVD-ROM

.

DVD-ROM (Digital Versatile [or Video] Disc Read-Only

Memory) —A very high-capacity storage medium that uses laser optics for reading data. Each DVD-ROM can hold as much data as several CD-ROMs. Compare

CD-ROM

.

emulation —A technique in which a device or program imitates another device or program.

enable —To turn on a computer option. See also

disable

.

136 Glossary

F

eSATA —An external device that supports hot swapping and fast data transfer. Very useful in storing and transferring large files.

executable file —A computer program that is ready to run.

Application programs and batch files are examples of executable files. Names of executable files usually end with a .bat or .exe extension.

expansion device —A device that connects to a computer to expand its capabilities. Other names for an expansion device are port expander, port replicator, docking station, or network adapter.

extension —See

file extension

.

external device —See

device

.

file —A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also

document

.

File Allocation Table (FAT) —The section of a storage drive that keeps track of the location of stored files.

file name —A set of characters that uniquely identifies a file within a particular folder. It consists of two parts: the actual name and the file name extension. See also

file extension

.

file extension —The three characters following the period

(pronounced “dot”) at the end of a file name. The extension indicates the type of file. Examples are .exe for program files and .hlp for help files. See also

file name

.

folder —Also called directory. A container for organizing files saved to a disk. A folder is symbolized on screen by a graphical image (icon) of a file folder. A folder can contain files and other folders.

format —(verb) To prepare a blank disk for use with the computer’s operating system. Formatting creates a structure on the disk so the operating system can write information to the disk or read information from it.

frontside bus —The primary pathway (bus) between the CPU and the computer’s main memory. Also called “system bus.”

See also

bus

.

Glossary 137

Function key —(1) A feature in which certain keys in combination with the Fn key can set system options or control system parameters, such as the battery save mode.

(2) A key or combination of keys that activates a memory resident program.

function keys —The keys labeled F1 through F12 , typically located on the keyboard. Their function is determined by the operating system and/or individual programs.

G

ground —A conductor to which all components of an electric circuit are connected. It has a potential of zero (0) volts, is connected to the earth, and is the point of reference for voltages in the circuit.

H

hard disk —A storage device composed of a rigid platter or platters that can be magnetically coded with data. Hard disks hold much more information than some external media and are used for long-term storage of programs and data.

The primary (or only) hard disk in a computer is usually fixed, but some computers have secondary hard disks that are removable.

hardware —The physical components of a computer system.

Compare

software

.

HDMI (High-Definition Multimedia Interface) —An interface used to transmit high quality audio and video signal via a single cable in digital format, providing better picture quality than analog signal.

HDMI-CEC (HDMI Consumer Electronics Control) —

One A/V component can control another while using this function, if connected with HDMI cables. See also

HDMI

.

Hibernation —A feature of many Toshiba computers that saves to the internal storage drive the current state of your work, including all open files and programs, when you turn the computer off. When you turn on the computer again, your work is returned to the same state it was when the computer was turned off. See also

Sleep

,

Suspend

.

hot swapping —The ability to add or remove devices from a computer while the computer is running and have the operating system automatically recognize the change.

138 Glossary

I

interlaced —A method of refreshing a computer screen, in which only every other line of pixels is refreshed. Interlaced monitors take two passes to create a complete screen image. Compare

non-interlaced

.

internal device —See

device

.

Internet —The decentralized, world-wide network of computers that provides electronic mail, the World Wide Web, and other services. See also

World Wide Web

.

K

keyboard shortcut —A key or combination of keys that you use to perform a task instead of using a pointing device such as a mouse.

L

icon —A small image displayed on the screen that represents a function, file, or program.

L1 (level one) cache —Memory cache built into the processor to help improve processing speed. See also

cache, CPU cache, L2 cache

.

L2 (level two) cache —Memory cache installed on the motherboard to help improve processing speed. It is slower than L1 cache and faster than main memory. See also

cache, CPU cache, L1 cache

.

LAN (Local Area Network) —A group of computers or other devices dispersed over a relatively limited area and connected by a communications link that enables any device to interact with any other on the network.

LED (Light Emitting Diode) —A solid state lamp (SSL) that uses light-emitting diodes (LEDs) as the source of light, which offers long life and high efficiency output. Multiple diodes are used together, since the light created by individual light-emitting diodes is small compared to incandescent and compact fluorescent lamps.

LCD (Liquid Crystal Display) —A type of display that uses a liquid substance between two transparent electrode panels.

When an electric current passes through the electrodes, the molecules in the liquid form a crystalline pattern that polarizes the light passing through it. A filter over the electrodes permits only non-polarized light to pass to the surface of the display, creating light and dark pixels.

Glossary 139 load —To move information from a storage device (such as a hard disk) into memory for processing.

local area network —See

LAN

.

logical drive —A section of a disk that is recognized by the operating system as a separate disk drive. A system’s logical drives may differ from its physical drives. For example, a single hard disk drive may be partitioned into two or more logical drives.

M

memory —Typically refers to the computer’s main memory, where programs are run and data is temporarily stored and processed. Memory can be volatile and hold data temporarily, such as RAM, or it can be non-volatile and hold data permanently, such as ROM. A computer’s main memory is RAM. See also

RAM, ROM

.

microprocessor —See

Central Processing Unit (CPU)

.

MIDI (Musical Instrument Digital Interface) —A standard for connecting musical instruments, synthesizers, and computers. The MIDI standard provides a way of translating music into a form computers can use, and vice versa.

motherboard —The computer’s main circuit board that contains the processor, memory, and other primary components.

MS-DOS ® prompt —See

system prompt

.

multi-function drive —A DVD drive that can read and write to

CD and DVD media.

multimedia —A combination of two or more media, such as sound, animation, and video in a computer program or presentation.

Musical Instrument Digital Interface —See

MIDI

.

N

network —A collection of computers and associated devices that are connected by communications facilities. A network allows you to share data and peripheral devices, such as printers, with other users and to exchange electronic mail.

140 Glossary non-interlaced —A method of refreshing a computer screen, in which each pixel of every line is refreshed as the electron beam scans across and down the screen. Compare

interlaced

.

non-system disk —A disk for storing programs and data that cannot be used to start the computer. Compare

system disk

.

O

online —Available through the computer. Online may refer to information being read from your own computer’s internal storage drive, such as online documentation or online Help, or to information coming from another company on a company network or the Internet.

P

operating system —A set of programs that controls how the computer works. Examples of operating systems are the

Windows Vista, Windows 7, and Windows 8 operating systems.

optical disc drive —A drive which reads plastic coated discs on which information is recorded digitally, and uses a laser to read data, music, or videos.

palette —See

color palette

.

password —A unique string of characters entered by a user to verify his or her identity to the computer or the network.

PC Card —A credit-card-sized expansion card designed to increase the capabilities of computers. PC Cards provide functions such as modem, fax/modem, hard disk drive, network adapter, sound card, or SCSI adapter.

peripheral —Any device, such as a printer or joystick, that is attached to the computer and controlled by the computer’s

CPU.

pixel —Short for “picture element.” The smallest dot that can be produced on a screen or printer.

Plug and Play —Generally, refers to the computer’s ability to automatically configure itself to work with peripheral devices.

When capitalized, refers to a standard that, when followed by a device manufacturer, allows a computer to configure itself automatically to work with the device.

Glossary 141 pointer —An icon (usually an arrow) that moves on the screen when you slide your finger across the touch pad or move a mouse. Used to point to and select/activate on-screen items, such as icons, menu items, and buttons. The shape and purpose of the pointer varies depending on the program you are using and what you are doing.

pointing device —Any device, such as the touch pad or a mouse, that enables you to move the pointer on the screen.

port —A socket on the computer where you plug in a cable for connection to a network or a peripheral device.

processor —See

Central Processing Unit (CPU)

.

program —A set of instructions that can be executed by a computer. The general classes of programs (also called software) are operating system, application, and utility. See also

operating system, application, utility

.

properties —The attributes of an object or device. For example, the properties of a file include the file’s type, size, and creation date.

R

RAM (Random Access Memory) —

Volatile

memory that can be written to as well as read.

Volatile

here means that information in RAM is lost when you turn off your computer.

This type of memory is used for your computer’s main memory. See also

memory

. Compare

ROM

.

Random Access Memory —See

RAM

.

Read-Only Memory —See

ROM

.

reboot —See

boot, restart

.

removable disk —A disk that can be removed from a disk drive. A Flash drive is one example of a removable disk.

resolution —A measure of the sharpness of the images that can be produced by a printer or displayed on a screen. For a printer, resolution is expressed in dots per inch (dpi). For a screen, it is expressed as the number of pixels available horizontally and vertically. restart —Synonymous with reboot. To reset the computer by reloading the operating system without turning the computer off. See also

boot

.

142 Glossary

S

RGB (Red, Green, Blue) monitor —A monitor that reproduces all colors by mixing red, green, and blue light in various combinations.

RJ45 connector —An eight-wire connector used to connect a computer to a network.

ROM (Read-Only Memory) —Non-volatile memory that can be read but not written to.

Non-volatile

here means that information in ROM remains whether or not the computer is receiving power. This type of memory is used to store your computer’s BIOS, which is essential instructions the computer reads when you start it up. See also

BIOS, memory

. Compare

RAM

.

Secure Digital (SD) —A small, portable, non-volatile memory card used to store and transfer data between digital products, providing encryption capability for content security.

select —To highlight or otherwise specify text, data, or graphics with the intent to perform some operation on it.

shortcut —See

keyboard shortcut

.

Sleep —A feature of some Windows operating systems that allows you to turn off the computer without exiting your open applications and to continue from where you left off when you turn the computer on again.

software —See

program

. Compare

hardware

.

solid state drive —A data storage device that utilizes solidstate memory as opposed to a hard disk (see also

hard disk

).

Solid state drives hold a large amount of information and are used for storage of programs and data.

Start screen —Displays the new Windows operating system look and feel.

Suspend —A feature of some Windows operating systems that allows you to turn off the computer without exiting your open applications and to continue from where you left off when you turn the computer on again.

Glossary 143

T

system prompt —The symbol (in the MS-DOS operating system, generally a drive letter followed by a “greater than” sign) indicating where users are to enter commands.

TFT display —See

active-matrix display

.

Tile/Tiles —A list of square or rectangular icons on the Start screen representing applications that can be accessed by selecting them.

U

Universal Serial Bus (USB) —USB is a serial bus that supports data transfer. USB allows hot swapping of peripherals. See also

bus, hot swapping, serial

.

upload —To send a file to another computer through a modem or network. See also

download

.

USB —See

Universal Serial Bus (USB)

.

USB Flash drive —A small, portable flash memory card that plugs into a computer’s USB port and functions as a portable hard drive. They are smaller and more durable than an external hard drive because they do not contain any internal moving parts, but have less storage capacity. See also

Universal Serial Bus (USB)

.

utility —A computer program designed to perform a narrowly focused operation or solve a specific problem. Utilities are often related to computer system management.

W

Web —See

World Wide Web

.

Wi-Fi —A registered trademark term of the Wi-Fi Alliance that stands for Wireless Fidelity, and is another term for the communication protocol to permit an Ethernet connection using wireless communication components.

World Wide Web (www) —The worldwide network of Web sites linked together over the Internet. A user of the Web can jump from site to site regardless of the location of the computer hosting the site. See also

Internet

.

Index

A

AC adaptor

36

AC power 65

AC power light 36

accessing

network 81

adding memory

42

optional external devices

41

Advanced Startup options 108

Ambient light sensor

32

app, starting 60

App, starting from Start screen 60

apps

starting from Start screen 60

audio features 81

B

backing up data

30

backing up files 58

,

61

battery battery life

64

care 73

changing 72

charge indicator light 37

144 charge time

65 charger 65

charging

38 ,

65

conserving power 70

determine remaining power

68

indicator light 67

low charge

68

maintaining 73

maximum capacity

64

monitoring power

37 ,

67

power management

65

power options

69

recharge time 64

running device on battery power

63

safety precautions

73

setting notifications

69

taking care of 72

battery indicator light

67

Battery indicator light (device)

34

BIOS Setup

see System Settings

button

Pen

35

Power 35

Reset

34 volume control 34

Windows 33

C

caring for your device 55

changing

battery 72

charging the battery

38

checking device properties

troubleshooting 112

cleaning the device 55

communications

set up 80

computer

environmental precautions 74

computing habits

troubleshooting 120

computing tips 57

connecting

AC adaptor 36

AC adaptor cord to (DC-IN)

37

device to a network

81

external device

53

HDMI-compatible TV or display device

54

power cord/cable 37

power source

37

customize

device settings 55

D

data backing up

30

data/entire system backup

troubleshooting 123

data/system configuration

troubleshooting 121

DC-IN port

35

desktop

creating new icon 78

exploring the

77

Index 145

icons 78 recycle bin 78

standard features 76

,

77

device caring for

55

cleaning

55

disposal

73

moving

56

running on battery power

63

setting up 35

Device Manager

fixing a problem 112

device will not start

troubleshooting 106

display

troubleshooting 115

display devices

external 53

display output 54

Display Utility 100

display, external

adjusting 55

disposal information 18

disposing of your device

73

documentation 28

E

easy to fix problems

troubleshooting 105

eco power plan

72

eco Utility 87

Emergency Pen

35

ENERGY STAR 24

exploring desktop

77

Start screen 75

external display device

HDMI Out port

53

external display, adjusting

55

F

features

features and components 32

146 Index features and components back view

33

bottom view

35

front view 32

left side view 33

Pen 35

right side view

34

files

backing up 58

,

61

saving

61

Function Key

96

H

headphone jack 34

headphones

using 82

I

icon

desktop 78

moving to desktop

78

recycle bin

78

safety

27

Shut down

40 ,

41

indicator

Web camera

33

Initial setup using your computer for the first time

38

installing hardware/software troubleshooting

124

internal microphones

32

internal storage drive recovery

42

Internet troubleshooting

111

K

keyboard troubleshooting

114

L

LEDs system indicator lights

67

AC adaptor light

67

AC power light

36 ,

37

battery light

37 ,

38

Web Camera light

83

Licenses 17

light

Battery indicator (device)

34

Power indicator (device)

34

M

maintaining your battery 73

memory

adding 42

Memory card reader

inserting memory media 83

removing memory media 84

Micro HDMI Out port

34

Micro USB port

34

microphone

using 81

microphone jack

34

microSD Card slot

using 83

microSD slot

34

monitor problems troubleshooting

114

monitoring battery power 67

mouse properties

60

moving the device 56

N

network accessing

81

connecting your device

81

networking wireless

80

notification area

79

notifications

79

O

online resources

Toshiba 62

optional external devices

adding 41

P

password

deleting a supervisor 90

deleting a user

92

instant password

88

power-on password

88 setting 88

setting a supervisor

88

setting a user

90

supervisor password 88 user password 88 utility 88

PC Health Monitor

99

Pen

Right mouse click button 35

port

DC-IN 35

HDMI 53

HDMI Out

54

headphone

34

internal microphones 32

Micro HDMI Out

34

Micro USB

34 microphone 34

microSD

34

power connecting cable to AC

adaptor 37 cord/cable 37

cord/cable connectors

128

energy-saving features

63

power and battery

troubleshooting 113

Power button (device) 35

power down

shut down 40

Power indicator light (device)

34

power light 67

power management

65

optimum performance

65

power plans

Index 147 selecting power plan options

70 power saving options 70

precautions

safety 29

printer problems

troubleshooting 118

problem solving

contacting Toshiba 126

R

recording sounds 81

recovery

creating recovery media 43

installing drivers and

applications 52

internal storage drive

42

refresh your PC

47

reset your PC

49

restoring from recovery media

45

Recovery Media Creator

97

recycle bin icon

78

refresh your PC with user’s data

47

registering device

39

Reset button

34

restart device

40

restore points

troubleshooting 121

running device on battery power 63

S

safety

computer 74

disposing of your device

73

icons 27

precautions 29

safety precautions

battery 73

saving files 61

selecting

a place to work 31

148 Index power plan options

70

video cables 54

Service Station 97

setting low battery notifications

69

setting up

AC adaptor

36

communications 80

device 35

software

39

settings

customize device settings 55

Shut down computer

40 ,

41

icon

40 ,

41

Sleep mode 41

sound system troubleshooting

117

sounds recording

81

speakers

33

using external 82

Start screen exploring the

75

starting an app

60

starting an app from Start screen

60

Startup menu troubleshooting

108

supervisor password, deleting 90

supervisor password, set up 88

system indicator lights

AC power

36

LEDs 37

, 38

,

67 ,

83

System Settings 94

T

taking care of battery

72

taskbar

78

television

adjusting display 55

Tiles

Start screen

77

Tips file management tips

30

tips for computing

57

Toshiba

online resources 62

registering device

Toshiba Web site

39

worldwide offices

126

TOSHIBA Application Installer

98

touch screen

32

touch screen navigation 59

traveling tips 74

troubleshooting

114

AC power light is blinking

107 battery light is blinking 107

bookmarked site not found 111

checking device properties 112

contacting Toshiba

125

corrupted/damaged data files

117

data/entire system backup 123

data/system configuration

121

Device Manager 112

device will not start

106

display error message

115

display problems

screen is blank 114

easy to fix problems 105

error message, warning

resume failure 106

Error-checking

116

external display problems

115

external keyboard

114 external monitor 114

good computing habits

120

hard disk drive is slow 117

high-pitched noise

117

installing hardware/software

124

Internet

111

keyboard

114

Index 149 missing files/trouble accessing a drive

116

power and battery

113

printer problems

118

restore points

121

screen does not look correct/

flickers 115

slow Internet connection

111

sound system 117

Startup options 108

trouble running programs 117

turning on device 106

URL address not found

111

Windows operating system

111

Windows operating system not

working 108

wireless networking 119

TruCapture convert to editable text from an

image 103 crop a photo 103

TruNote

TruCapture

101

turning on device

troubleshooting 106

U

user password, deleting

92

user password, setting 90

using

a microphone 81

eco power plan

72

microSD Card slot

83

Web Camera 83

Utilities 86

V

video projector adjusting display

55

volume control button

34

W

warranty

standard limited warranty 28

Web Camera using

83

Web camera

Back 33

Front 33

Web camera indicator

Front 33

Web sites 126

Wi-Fi

wireless networking 80

Windows button

33

Windows Charms

Devices 76

Search

76

Settings

76

Share 76

Start

76

Windows charms

76

Windows operating system desktop

77 ,

84

troubleshooting 108 ,

111

Windows Store

79

wireless networking 80

troubleshooting 119

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