Clear-Com Industrial Intercom/IKB-12P User Guide

Clear-Com Industrial Intercom/IKB-12P User Guide

2.1

IKB-12P Industrial KB Station

User Guide

Document Reference PN: 399G167 Rev: 1 1/13/16

Clear-Com HelixNet Industrial KB Station User Guide

Part Number: 399G111 Revision: A

Legal Disclaimers

Copyright © 2016 HME Clear-Com Ltd.

All rights reserved.

Clear-Com, the Clear-Com logo, and HelixNet are registered trademarks of HM Electronics, Inc.

The software described in this document is furnished under a license agreement and may be used only in accordance with the terms of the agreement.

The product described in this document is distributed under licenses restricting its use, copying, distribution, and decompilation/reverse engineering. No part of this document may be reproduced in any form by any means without prior written authorization of Clear-Com, an HME

Company.

This product is covered by U.S. Patent Nos. 8,311,085 and 8,553,865 and by European Patent

No. 2 176 987 B1.

Clear-Com Offices are located in California, USA; Cambridge, UK; Dubai, UAE; Montreal,

Canada; and Beijing, China. Specific addresses and contact information can be found on Clear-

Com’s corporate website: www.clearcom.com

Clear-Com Contacts

Americas and Asia-Pacific Headquarters

California, United States

Tel: +1.510.337.6600

Email: [email protected]

Europe, Middle East, and Africa Headquarters

Cambridge, United Kingdom

Tel: +44 1223 815000

Email: [email protected]

Canada Office

Quebec , Canada

Tel: +1 (450) 653-9669

China Office

Beijing Representative Office

Beijing, P.R.China

Tel: +8610 65811360 / 65815577

Contents

2

HelixNet Industrial KB Station User Guide

1

1.1

1.2

2

4

4.1

4.2

4.3

4.4

4.5

3

3.1

3.2

3.3

5

5.1

5.2

5.3

5.4

5.5

5.6

5.7

5.8

Important safety instructions ........................................................................ 5

Safety symbols ................................................................................................ 6

Further information .......................................................................................... 6

Introduction .................................................................................................... 7

Panels and Interfaces .................................................................................... 8

Industrial KB Station front panel ....................................................................... 8

Industrial KB Station rear panel ..................................................................... 10

KB Station handset ........................................................................................ 12

Installing the Industrial KB Station ............................................................. 13

System overview............................................................................................ 13

Mounting the Industrial KB Station ................................................................. 14

Connecting the Industrial KB Station.............................................................. 14

Installing the Industrial KB Station ................................................................. 14

Adding extra call buttons to the Industrial KB Station ..................................... 15

Configuring the Industrial KB Station ........................................................ 17

Using the menus ............................................................................................ 17

Configuration settings .................................................................................... 18

Configuring the Audio settings ....................................................................... 18

Station Settings ............................................................................................. 21

Profiles .......................................................................................................... 22

Networking..................................................................................................... 22

Administration ................................................................................................ 24

Diagnostics .................................................................................................... 25

6

6.1

Using the Industrial KB Station .................................................................. 26

Using the handset (HS-6) .............................................................................. 26

3

7.4

7.5

7.6

7.7

7

7.1

7.2

7.3

Using the Configuration Editor ................................................................... 27

Introduction .................................................................................................... 27

Accessing the Configuration Editor ................................................................ 28

User Stations screen ..................................................................................... 28

Station Details screen .................................................................................... 29

Profiles screen ............................................................................................... 30

Profile Editing screen ..................................................................................... 31

Change Password screen .............................................................................. 33

HelixNet Industrial KB Station User Guide

8

8.1

9

10

Specifications .............................................................................................. 34

Industrial KB Station (IKB-12P) ...................................................................... 34

Menu maps ................................................................................................... 36

Compliance .................................................................................................. 40

4

HelixNet Industrial KB Station User Guide

1

Important safety instructions

It is important to note the following safety information.

Read these instructions.

Keep these instructions.

Heed all warnings.

Follow all instructions.

Do

not

use this apparatus near water, unless it is mounted in an approved enclosure.

Clean only with dry cloth.

Do

not

block any ventilation openings. Install in accordance with the manufacturer’s instructions.

Do

not

install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

Only use attachments/accessories specified by the manufacturer.

Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

Unless the apparatus is mounted in an approved enclosure, unplug it during lightning storms.

Unplug the apparatus when unused for long periods of time.

Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-cord supply or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

Warning:

To reduce the risk of fire or electric shock, do not expose this product to rain or moisture unless it is mounted in an approved enclosure.

5

HelixNet Industrial KB Station User Guide

1.1 Safety symbols

Familiarize yourself with the safety symbols in

Figure 1: Safety symbols

. These symbols are

displayed on the apparatus and warn you of the potential danger of electric shock if the system is used improperly.

Note:

Figure 1-1: Safety symbols

Important.

For compliance notices, see 9 Compliance.

1.2 Further information

For the latest information about

HelixNet Partyline

, including software updates, see: http://www.clearcom.com/product/helixnet.

For information about

Clear-Com accessories

, including headsets and gooseneck microphones, see http://www.clearcom.com/product/accessories.

For

legal

and

contact

information, see Page 2 of this guide.

6

HelixNet Industrial KB Station User Guide

2

Introduction

This guide is intended to help you install, configure, and use the

HelixNet

®

Industrial KB

Station (IKB-12P)

.

The

HelixNet Industrial KB Station

is an easy-to-use intercom station that connects to a single partyline and enables users to send and receive audio. A HelixNet Main Station (HMS-

4X) connect to and controls up to 64 Industrial KB Stations, and each station is individually configured and controlled using a menu driven display and a browser-based software configuration tool. The unit can be wall mounted or placed in a dedicated desk top unit.

The user station is easily expanded to include up to 40 call buttons. Each call button is assigned a profile which determines the button’s functionality.

7

HelixNet Industrial KB Station User Guide

3

3.1

Panels and Interfaces

Industrial KB Station front panel

Figure 3-1 Industrial KB Station front panel

8

HelixNet Industrial KB Station User Guide

Key to Industrial KB Station front panel

Feature

Description

Handset.

The handset contains a Push-To-Talk (PTT) button.

A

B

OLED display screen

. An OLED display that shows three horizontal lines of text. In normal operating mode the display shows:

The User Name

The audio volume

The profile name. For information about profiles, see

5.5 Profiles

.

C

In Menu mode, the display shows the menu driven configuration options.

If the display is in Menu mode, the display screen times out of Menu mode and reverts to normal operating mode.

For more information about Menu mode, see

5.1 Using the menus

.

Audio level rotary control/menu navigation

. To increase the volume to the handset loudspeaker / headphones, turn clockwise (up to 360°). To decrease the volume, turn counter-clockwise (up to 360°).

Customisable call key labels

.

D

E

Handset socket (4-pin XLR

–M)

Pin

Function

1

Mic ground

2

Mic positive

3

Earphone ground

4

Earphone positive

Table 3-1 : Headset socket pin out

12 station call keys.

F

G

Audio alert buzzer

Table 3-2 Key to Industrial KB Station front panel

9

HelixNet Industrial KB Station User Guide

3.2 Industrial KB Station rear panel

Phoenix connectors for panel expansion

Ethernet connector

3.2.1

Figure 3-2 Industrial KB Station rear panel

For information on expanding the unit to include more call buttons, see

4.4 Installing the

Industrial KB Station

You can install the

Industrial KB Station in a network which has a DHCP server which automatically assigns IP addresses, or in a network where you manually assign IP addresses.

It is recommended to use a DHCP server if possible.

DHCP enabled networks

To install the Industrial KB Station in a network with a DHCP server:

1) Ensure that there is a HelixNet Main Station (HMS-4X) in your network and that the

Main Station is set to DHCP enabled. From the Main Station menu, select

Networking > Preferences > DHCP > Enabled

. See the

HelixNet Partyline User

Guide

for more information.

Note: Enabled

is the default Main Station DHCP setting.

10

HelixNet Industrial KB Station User Guide

3.2.2

2) From a Web browser, enter the address of the Main Station.

3) From the Configuration Editor tool, configure a new profile for the Industrial KB

Station. See

7.6 Profile Editing screen

.

4) Connect an Ethernet cable (cat 5 or higher) from the Ethernet connector on the rear of the Industrial KB Station (see

3.2 Industrial KB Station rear panel

) to a Power over Ethernet (PoE) switch.

5) If your network contains only one HelixNet Main Station, the Industrial KB Station automatically pairs with the Main Station.

If there is more than one Main Station, press and hold the rotary control on the front of the KB Station for four seconds, and then select

Networking > Pair to Station >

By Name

, and select the name of the required Main Station. See

5.6.1Selecting a

HelixNet Main Station controller

.

6) From the KB Station menu, select

Profiles

, and select the profile that you created in step 3. See

5.5 Profiles

.

Static IP addressed networks

To install the Industrial KB Station using static IP addressing:

1) Ensure that there is a HelixNet Main Station (HMS-4X) in your network.

2) From a Web browser, enter the address of the Main Station.

3) From the Configuration Editor tool, configure a new profile for the Industrial KB

Station. See

7.6 Profile Editing screen

.

4) Connect an Ethernet cable (cat 5 or higher) from the Ethernet connector on the rear of the Industrial KB Station (see

3.2 Industrial KB Station rear panel

) to a Power over Ethernet (PoE) switch.

5) Press and hold the rotary control on the front panel of the KB Station for four seconds, and then select

Networking > Preferences > DHCP > Disable

. See

5.6.2

Selecting network preferences

.

6) From

Networking > Preferences,

set the IP Address, Gateway and Subnet mask to the required settings. See

5.6.2 Selecting network preferences

.

7) You must now reboot the Industrial KB Station. Select

Administration > Reboot >

Reboot Now

.

8) If your network contains only one HelixNet Main Station, the Industrial KB Station automatically pairs with the Main Station.

If there is more than one Main Station, press and hold the rotary control on the front of the KB Station for four seconds, and then select

Networking > Pair to Station >

11

HelixNet Industrial KB Station User Guide

3.3

By Name

, and select the name of the required Main Station. See

5.6.1Selecting a

HelixNet Main Station controller

.

9) From the KB Station menu, select

Profiles

, and select the profile that you created in step 3. See

5.5 Profiles

.

Adding extra call buttons to the Industrial KB Station.

KB Station handset

Push-To-Talk

(PTT) button

Figure 3-3 KB Station handset HS-6 with PTT

12

HelixNet Industrial KB Station User Guide

4

4.1

Installing the Industrial KB Station

This chapter describes how to install your Industrial KB Station.

Do

not

plug any non-approved equipment into HelixNet Partyline.

HelixNet Partyline operates at different voltage levels than analog two-wire partyline systems. Do

not

plug any analog two-wire partyline equipment into the HelixNet partyline ports, as this may cause damage.

For more safety instructions, see

1 Important safety instructions

.

System overview

Up to 64 user stations are controlled by a HelixNet Main Station using a browser-based

Configuration Editor. The Main Station connects to the Industrial KB Stations over LAN and each KB Station is powered remotely using PoE (Power over Ethernet). An example of an intercom system using HelixNet Industrial KB Stations is shown below.

Figure 4-1 HelixNet Industrial KB Station overview

13

HelixNet Industrial KB Station User Guide

4.2

4.3

4.4

4.4.1

Mounting the Industrial KB Station

The Industrial KB Station can be:

Mounted in an enclosure for desktop use

Mounted inside a wall box.

There are four mounting holes located at each corner of the unit that enable you to fix the unit to your existing desktop or wall-hanging enclosures.

Connecting the Industrial KB Station

There is no power switch, button or key on the Industrial KB Station. Power is supplied over

Ethernet.

1) Ensure that the desktop or wall-hanging enclosure is connected to the LAN.

2) Ensure that a handset is connected to the handset connector.

3) To ensure that the unit is functioning correctly, initiate a test call. You can do this:

a) Using the browser-based Configuration Editor. See

7.4.4 Making a test call to a station

.

b) From the station by simultaneously pressing call key 1 (top left) and call key

12 (bottom right).

Installing the Industrial KB Station

You can install the Industrial KB Station in a network which has a DHCP server which automatically assigns IP addresses, or in a network where you manually assign IP addresses.

It is recommended to use a DHCP server if possible.

DHCP enabled networks

To install the Industrial KB Station in a network with a DHCP server:

4) Ensure that there is a HelixNet Main Station (HMS-4X) in your network and that the

Main Station is set to DHCP enabled. From the Main Station menu, select

Networking > Preferences > DHCP > Enabled

. See the

HelixNet Partyline User

Guide

for more information.

Note: Enabled

is the default Main Station DHCP setting.

5) From a Web browser, enter the address of the Main Station.

6) From the Configuration Editor tool, configure a new profile for the Industrial KB

Station. See

7.6 Profile Editing screen

.

7) Connect an Ethernet cable (cat 5 or higher) from the Ethernet connector on the rear

of the Industrial KB Station (see

3.2 Industrial KB Station rear panel

) to a Power

over Ethernet (PoE) switch.

14

HelixNet Industrial KB Station User Guide

4.4.2

4.5

8) If your network contains only one HelixNet Main Station, the Industrial KB Station automatically pairs with the Main Station.

If there is more than one Main Station, press and hold the rotary control on the front of the KB Station for four seconds, and then select

Networking > Pair to Station >

By Name

, and select the name of the required Main Station. See

5.6.1Selecting a

HelixNet Main Station controller

.

9) From the KB Station menu, select

Profiles

, and select the profile that you created in

step 3. See

5.5 Profiles

.

Static IP addressed networks

To install the Industrial KB Station using static IP addressing:

10) Ensure that there is a HelixNet Main Station (HMS-4X) in your network.

11) From a Web browser, enter the address of the Main Station.

12) From the Configuration Editor tool, configure a new profile for the Industrial KB

Station. See

7.6 Profile Editing screen

.

13) Connect an Ethernet cable (cat 5 or higher) from the Ethernet connector on the rear

of the Industrial KB Station (see

3.2 Industrial KB Station rear panel

) to a Power

over Ethernet (PoE) switch.

14) Press and hold the rotary control on the front panel of the KB Station for four seconds, and then select

Networking > Preferences > DHCP > Disable

. See

5.6.2

Selecting network preferences

.

15) From

Networking > Preferences,

set the IP Address, Gateway and Subnet mask to

the required settings. See

5.6.2 Selecting network preferences

.

16) You must now reboot the Industrial KB Station. Select

Administration > Reboot >

Reboot Now

.

17) If your network contains only one HelixNet Main Station, the Industrial KB Station automatically pairs with the Main Station.

If there is more than one Main Station, press and hold the rotary control on the front of the KB Station for four seconds, and then select

Networking > Pair to Station >

By Name

, and select the name of the required Main Station. See

5.6.1Selecting a

HelixNet Main Station controller

.

18) From the KB Station menu, select

Profiles

, and select the profile that you created in

step 3. See

5.5 Profiles

.

Adding extra call buttons to the Industrial KB Station

You can add extra call buttons to the unit up to a total of 40. To do this:

15

HelixNet Industrial KB Station User Guide

1) Access the two phoenix expansion connectors located on the back panel of the

Industrial KB Station.

GND

SW 13 to

SW 26

GND

SW 27 to

SW 40

2) Make the necessary connection as follows. For each extra call button connect the coresponding switch connection (SW #) to GND.

16

HelixNet Industrial KB Station User Guide

5

Configuring the Industrial KB Station

Note:

Note:

This chapter describes how to configure the settings and manage the Speaker Station using the display screen configuration menus. There are four menu levels.

You can only use the configur ation menus if they are unlocked. To lock or unlock a Station’s

menu, see

7.3 User Stations

.

For information about using the PC-based Configuration Editor, see

7 Using the

Configuration Editor

.

This chapter contains the following sections:

Using the menus

Configuration settings

Configuring the Audio settings

Station Settings

Station Settings

Networking

Administration

Diagnostics

5.1

Note:

Using the menus

To place the Industrial KB Station in

Menu mode

, press the

Audio level rotary control/menu navigation key

for approximately four seconds, see

3.1 Industrial KB Station front panel.

To exit

Menu mode

, press the Menu navigation rotary control for approximately four seconds.

Menu mode automatically exits if there is no activity on the front panel keys or rotary controls for five seconds or longer. If this happens, the display screen returns to its normal operating configuration.

5.1.1

Note:

Selecting menu options

Use the menu displays as follows:

To navigate up or down the list of menu options, turn the rotary control clockwise or counter-clockwise respectively.

To select a menu option, or to open a list of submenu options, briefly press the rotary control.

To return to the previous menu screen, press the rotary control for approximately 0.5 seconds.

When the Industrial KB Station is in normal operating mode, the rotary control adjusts the audio volume of the handset. The volume level appears on the display.

17

HelixNet Industrial KB Station User Guide

5.2

Note:

Configuration settings

The following menu levels appear in Menu mode:

Audio Settings

– use this menu to configure audio volume and quality.

Station Settings

– use this menu to configure the station display brightness and screensaver settings.

Profiles

– use this menu to select a profile.

Networking

– use this menu to configure the station’s IP settings and to pair to another station.

Administration

– use this menu to reboot the station or to restore the system defaults.

Diagnostics

– use this menu to gain troubleshooting or diagnostic information.

For a complete list of menu options, see

9 Menu maps

.

5.3

5.3.1

Configuring the Audio settings

Audio settings for the headset

To configure the audio settings for the headset:

1) In

Menu mode

, select

Audio Settings

and then

Headset

.

Adjusting the level of sidetone on the headset

Sidetone allows you to hear your handset output audio through the handset earpiece.

1) In the third menu, select

Sidetone Gain

.

2) In the fourth menu, select one of the following:

0dB

- 6dB

- 12dB (default)

- 18dB

3) To enable (confirm) the selected setting

,

press the

rotary control.

Limiting the audio level delivered to the headphones (or to disable headphone limiting)

1) In the third menu, select

Headphone Limit

.

2) In the fourth menu, select one of the following:

Off

18

HelixNet Industrial KB Station User Guide

+6dB

0dB (default)

- 6dB

3) To confirm the selected setting

,

press the

rotary control.

Note:

When

Headphone Limit

is set to anything but shown on the leftmost display.

Off

, a LIM indication will be

Adjusting the headphone gain

1) In the third menu, select

Headphone Gain

.

2) In the fourth menu, select one of the following:

+12dB

+9dB

+6dB

+3dB

0dB (default)

- 6dB

3) To confirm the selected setting

,

press the

rotary control.

Setting (or disabling) sidetone tracking on the headset

1) In the third menu, select

Sidetone Control

.

2) In the fourth menu, select one of the following:

Tracking -

The sidetone volume will follow (track) the Main volume level.

Non-Tracking -

Disabled -

The sidetone volume is set to maximum.

Sidetone is disabled.

Note:

The default is

Tracking

.

3) To confirm the selected setting

,

press the

rotary control.

Selecting the type of microphone on the headset

1) In the third menu, select

HS Mic Type

.

Note: HS

= Headset.

2) In the fourth menu, select either of the following types of microphone:

Electret (-15dB)

19

HelixNet Industrial KB Station User Guide

5.3.2

5.3.3

Dynamic (0dB) (default)

Dynamic (-10 dB)

3) To confirm the selected setting

,

press the

rotary control.

Audio settings for the microphone

To configure the audio settings for the microphone:

1) In Menu mode, select

Audio Settings

and then

Microphone

.

Selecting the Headroom

2) From the third menu, select

Headroom.

3) From the fourth menu, select one of the following:

Normal (default)

High - Reduces the analog input gain and increases the digital gain accordingly. That reduces digital clipping at the A/D converter but increases the noise floor. This setting is intended for use in environments with very high background noise.

4) To confirm the selected setting

,

press the

rotary control.

Enabling or disabling the Contour Filter

The Contour filter is a Clear-Com algorithm enhancing speech intelligibility, especially when whispering or talking at a low volume.

1) From the third menu, select

Contour Filter

2) From the fourth menu, select one of the following:

Enabled

Disabled

Note:

The default is

Enabled

.

3) To confirm the selected setting

,

press the

rotary control.

Enabling or disabling the buzzer alert

You can configure the Industrial KB Station to sound a warning buzzer when there is incoming audio.

To configure the buzzer:

1) In Menu mode, select

Audio Settings

and then

Buzzer

.

2) From the fourth menu, select one of the following:

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HelixNet Industrial KB Station User Guide

5.4

5.4.1

5.4.2

5.4.3

Note:

Enabled

Disabled

The default is

Enabled

.

3) To confirm the selected setting

,

press the

rotary control.

Station Settings

Setting the Station ID

To set the Station ID:

1) In Menu mode, select

Station Settings

and then

Station ID

.

2) Enter a Station ID. You can enter up to 10 letters or numbers.

3) To confirm the Station ID, press the

rotary control.

Setting the display brightness

To set the brightness of the OLED display:

1) In Menu mode, select

Station Settings

and then

OLED Brightness

.

2) From the third menu, select one of the following:

High

Medium

Low

(default)

3) To confirm the selected setting, press the

rotary control.

Setting the display call feature

You can configure the Industrial KB Station to display caller ID when an incoming call arrives.

To set the display call:

1) In Menu mode, select

Station Settings

and then

Display Call

2) From the third menu, select one of the following:

Enabled

(default)

Disabled

3) To confirm the selected setting, press the

rotary control.

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HelixNet Industrial KB Station User Guide

5.4.4

Tip:

Setting the screensaver

You can choose to enable the screensaver, and to determine what it displays.

To exit screensaver mode, press any key on the front panel.

To enable or disable the screensaver:

1) In

Menu mode

, select

Station Settings

and then

Screensaver

.

2) From the third menu, select one of the following:

Station ID

(default)

Black screen

Disabled

3) To confirm the selected setting, press the

rotary control

.

5.5

Note:

Profiles

Every Industrial KB Station has a Profile. This is assigned from the Intercom Station menu.

This profile determines the functionality of the call buttons on the front panel.

You can only define and edit the contents of any profile by using the Configuration Editor.

To assign a profile to the Industrial KB Station:

1) In

Menu mode

, select

Profiles

.

2) From the second menu, select a profile from the available list of profiles:

3) To confirm the selected setting, press the

rotary control

.

5.6

5.6.1

Networking

Selecting a HelixNet Main Station controller

Each Industrial KB Station is controlled by a HelixNet Main Station. When the Industrial KB

Station is connected to network, it will detect any Main Stations on the network and display that station’s ID within the Networking menu. You can select which Main Station to pair with using the

Networking

menu. You can select a Main Station by its name or by its IP address.

To select a Main Station by name:

1) In

Menu mode

, select

Networking

, and then

Pair to Station

.

2) From the third menu, select

By Name.

3) From the fourth menu, select a Main Station from the list of detected Main Stations.

4) To confirm the selected setting, press the

rotary control

.

22

HelixNet Industrial KB Station User Guide

To select a Main Station by IP address:

1) In

Menu mode

, select

Networking

, and then

Pair to Station

.

2) From the third menu, select

By Address.

3) In the fourth menu, enter a Main Station IP address.

4) To confirm the selected setting, press the

rotary control

.

5.6.2

Note:

Selecting network preferences

You can edit the following network parameters:

DHCP

IP address

Gateway

Subnet Mask

If DHCP is enabled, you cannot edit the IP address, gateway or subnet mask.

To enable DHCP:

1) In

Menu mode

, select

Networking

, and then

Preferences

.

2) From the third menu, select

DHCP.

3) From the fourth menu, select one of the following:

Enabled

(default)

Disabled

4) To confirm the selected setting, press the

rotary control

.

To edit the IP address:

1) In

Menu mode

, select

Networking

, and then

Preferences

.

2) From the third menu, select

IP Address.

3) In the fourth menu, enter or edit the IP address.

4) To confirm the selected setting, press the

rotary control

.

To edit the gateway:

1) In

Menu mode

, select

Networking

, and then

Preferences

.

23

HelixNet Industrial KB Station User Guide

5.7

5.7.1

5.7.2

5.7.3

2) From the third menu, select

Gateway.

3) In the fourth menu, enter or edit the gateway address.

4) To confirm the selected setting, press the

rotary control

.

To edit the subnet mask:

1) In

Menu mode

, select

Networking

, and then

Preferences

.

2) From the third menu, select

Subnet Mask.

3) In the fourth menu, enter or edit the subnet mask.

4) To confirm the selected setting, press the

rotary control

.

Administration

Viewing the current versions of the software

To view the current version of the software:

1) In Menu mode, select

Administration > Software

Resetting the system defaults

To reset the Industrial KB Station to its default (factory mode) settings:

1) In

Menu mode

, select

Administration

and then

Reset To Default

.

2) In the third menu select:

Reset Now

.

3) To confirm the selected setting, press the

rotary control

.

Manually rebooting the Industrial KB Station

To manually reboot the Industrial KB Station:

1) In

Menu mode

, select

Administration

and then

Reboot

.

2) In the third menu, select

Reboot Now

.

3) To confirm the selected setting, press the

rotary control

.

24

HelixNet Industrial KB Station User Guide

5.8

5.8.1

5.8.2

5.8.3

Diagnostics

Viewing Ethernet information

1) In

Menu mode

, select

Diagnostics

and then

Ethernet

.

The third menu displays the following information:

Status

The status of the Ethernet

IP Addr

The IP address of the Industrial KB Station

IP Mask

MAC

The subnet mask of the Industrial KB Stations

The MAC address of the Industrial KB Station.

Viewing keysets information

To view information about the keyset:

1) In

Menu mode

, select

Diagnostics

and then

Keyset

.

The third menu displays the following information:

Name

The name of the Industrial KB Station

Talkers

Devices

The number of talkers on the partyline

The number of Industrial KB Stations listening

Main Stations

2-Wire

4-Wire

The number of Main Stations listening.

The number of 2-wire ports listening

The number of 4-wire ports listening

Viewing main PCB information

To view information about the main PCB on the Industrial KB Station

1) In

Menu mode

, select

Diagnostics

and then

Main PCB

.

The third menu displays the following information:

Part

The part number of the main PCB

Revision

Serial

The revision number of the main PCB

The serial number of the main PCB

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HelixNet Industrial KB Station User Guide

6

Using the Industrial KB Station

This chapter describes how to use the Industrial KB Station.

6.1 Using the handset (HS-6)

Ensure that the handset (HS-6) is connected to the station using the 4-pin XLR connector. For

more information, see

3.1 Industrial KB Station front panel

.

Making an outgoing call to other intercom users: 6.1.1

1) Lift the handset from its cradle

2) Press and hold one of the

Talk keys

. The call is routed to all Industrial KB Stations whose profile is assigned to the key

Note:

To program the

Talk keys

and edit profiles use the Configuration Editor.

3) When you receive a reply, press the

Push-To-Talk (PTT)

button on the handset and

speak into the microphone. See Figure 3-3 KB Station handset HS-6 with PTT.

Note:

4) When the call is finished, replace the handset onto the cradle.

The Intercom Station has infra-red sensors that detect when the handset is replaced on its cradle after a call. The Configuration Editor uses this information to determine the status of the

Intercom Station. For more information, see

7.4.1 Viewing status information

.

6.1.2 Answering an incoming call

If there is an incoming call the OLED display will indicate this. If there is more than one incoming call, the OLED display cycles through the caller IDs. If the buzzer is enabled, you will also receive an audible notification. To answer the call:

1) Lift the handset from its cradle and press the

Push-To-Talk (PTT)

button on the

handset. See

Figure 3-3 KB Station handset HS-6 with

PTT.

Note:

2) Replace the handset when the call is over.

The Intercom Station has infra-red sensors that detect when the handset is replaced on its

cradle after a call. For more information, see

7.4.1 Viewing status information

.

6.1.3 Adjusting the volume level:

Adjust the volume of all incoming audio by turning the rotary control located below the OLED display.

To increase the volume level, turn the

rotary control

clockwise. To decrease the volume level, turn the

rotary control

counter-clockwise.

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HelixNet Industrial KB Station User Guide

7

7.1

Using the Configuration Editor

The Configuration Editor is a software tool that you can download to your configuration PC browser. It offer a quick and easy way to configure HelixNet 2.1. This chapter contains the following sections:

Introduction

Accessing the Configuration Editor

User Stations screen

Station Details screen

Profiles screen

Profile Editing screen

Change Password screen

Introduction

The HelixNet Configuration Editor is a browser-based software tool that enables you to view and manage the HelixNet 2.1 Industrial KB Stations that are present in your HelixNet.2.1 configuration. The Configuration Editor contains five main screens:

The

User Stations screen

. Use this screen to view a synopsis of the stations

present in your configuration, and the status of each station.

The

Station Details screen

. Use this screen to view more information about a

station and to change menu lock status. You can also trigger a test call.

The

Profiles screen

. Use this screen to manage the profiles in your configuration.

You can add, delete, back up and restore profiles.

The

Profile Editing screen

. Use this screen to edit profiles. This allow you to

determine the call key functionality of each station in your configuration.

The

Change Password screen

. Use this screen to change the password used to log

into the Configuration Editor.

Each of these screens contains a navigation bar at the top:

Figure 7-1 Navigation bar

The navigation bar shows the name of the HelixNet Main Station that is the controller for the

Industrial KB Stations. You can navigate between screens using the menu buttons. The

27

HelixNet Industrial KB Station User Guide

current page is highlighted. Clicking on the Clear-Com logo opens the Clear-Com website home page, www.clearcom.com.

7.2 Accessing the Configuration Editor

To access the Configuration Editor, enter the IP address of the HelixNet Main Station that is acting as the HelixNet 2.1 controller into an internet browser address field. You can use any of the following browsers:

Microsoft internet Explorer, version 10 and later

Mozilla Firefox, version 33 and later

Google Chrome, version 34 and later

7.3

Note:

User Stations screen

When you open the Configuration Editor, the

User Stations

page displays. This shows a graphical representation of all the Industrial KB Stations present in your configuration.

This page is refreshed every 10 seconds to ensure that the information is up to date.

Figure 7-2 User Stations

Each station is represented as an icon with the following information:

Station name

. A descriptive name for the station. To edit the station name, see

Renaming a station

.

7.4.2

Profile

. The profile that is assigned to the station. This determines the st ation’s call key functionality.

IP address

. The current IP address of the station.

Online status

. This icon indicates that the station is online (green arrow) or offline

(red cross).

Note:

If a station is offline, click the offline status icon to remove the station from the screen.

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HelixNet Industrial KB Station User Guide

7.4

Handset status

. This icon indicates that the handset is onhook (white icon) or off hook (red icon).

Station Details screen

To access more detailed information about any station, click the required station on the

User

Stations

page. The following screen appears.

7.4.1

Figure 7-3 Station Details

From this screen you can:

View status information about the station

Rename the station

Lock or unlock the station’s menu

Make a test call to a station

Viewing status information

You can view the following status information:

Online status (online of offline)

Handset status (onhook or offhook)

Menu lock status (locked or unlocked)

Call status (calling or not calling)

Call key profiles. This shows what profiles are assigned to each key. For more

information about profiles, see

5.5 Profiles

.

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HelixNet Industrial KB Station User Guide

7.4.2

7.4.3

7.4.4

7.4.5

7.5

Renaming a station

To rename a station, select the station name in the top left of the screen and edit it as required.

Locking or unlocking a station’s menu

Before a station can be configured using its display panel, the station’s menu must be unlocked. Alternatively, you can lock the menu to prevent user’s reconfiguring the station.

To lock or unlock the menu:

Click the

Menu

icon. The icon toggles between

Locked

and

Unlocked

.

Making a test call to a station

You can trigger a test call to a station to ensure that the station is connected properly and can receive and send audio.

To trigger a test call:

Click the Test Call button in the top right of the screen.

Viewing Call key profiles

The Station Details screen list the station’s call keys. For each call key, all the associated

profiles are listed. To manage or edit station profiles, see

7.6 Profile Editing screen

.

Profiles screen

The

Profiles

screen allows you to manage the profiles in your configuration. To access the

Profiles

screen, select

Profiles

from the navigation bar.

Figure 7-4 Profiles screen

30

HelixNet Industrial KB Station User Guide

7.5.1

7.5.2

7.5.3

7.6

From the Profiles screen you can:

View the stations allocated to each profile. To edit this information, see

7.6 Profile

Editing screen

.

Add or delete profiles

Create a profiles database backup

Restore a previous profile backup

Access the

Profiles Editing

screen. Click on any profile to enter the

Profile Editing

screen.

Adding and deleting profiles

To add a new profile to your configuration:

Enter the profile name in the top left edit field, and then click

+

.

To delete a profile from your configuration:

1) Click

Delete

. The screen now changes to

Delete

mode.

2) Click the

Delete

button on the profile that you wish to delete.

Creating a profile database backup

To create a profile database backup:

Click

Backup

, and navigate to the preferred backup location.

Restoring a profiles backup

To restore a previously created backup:

Click

Restore

, and navigate to the location of the backup.

Profile Editing screen

The

Profile Editing

screen allows you to edit the profiles in your configuration. To access the

Profile Editing

screen, click on the required Profile in the

Profiles

screen.

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HelixNet Industrial KB Station User Guide

7.6.1

7.6.2

7.6.3

Figure 7-5 Profile Editing screen

From the

Profile Editing

screen you can:

View a list of station

Call

keys, and see which profiles are associated with each

Call

key.

Rename a profile

Add profiles to a

Call

key

Remove profiles from a

Call

key

Renaming a profile

To rename a profile:

Click the profile name at the top left of the screen and edit it as required.

Adding a profile

To add a profile to a key:

1) For the required key, click

+

.

2) Select the required profile.

Removing a profile

To remove a profile from a key:

For the required key profile, click the delete icon

32

HelixNet Industrial KB Station User Guide

7.7 Change Password screen

To access the

Change Password

screen, select

Figure 7-6 Change Password screen

To change your password:

1) In the

Old Password

edit field, enter your current password.

2) In the

New Password

edit field, enter your new password.

3) In the

Confirm New Password

edit field, re-enter your new password

4) Click

Change Password

.

33

HelixNet Industrial KB Station User Guide

8

Specifications

8.1

8.1.1

8.1.2

Industrial KB Station (IKB-12P)

Connectors

Specification

Handset

Description / value

One 4-pin male XLR.

Ethernet/Power over Ethernet

RJ-45

Table 8-1: Station: Connectors

Microphone pre-amplifier

Specification

Handset Mic impedance:

Mic limiter range

Description / value

200

Ω (Dynamic)

>35 dB

Mic gain

Frequency response

Distortion

Noise-

60dB (dynamic)

400 Hz

– 8 kHz + / -3dB (contoured for intelligibility)

<0.5% THD @ 1 kHz

<-55dBu dynamic

Table 8-2: Station: Microphone pre-amplifier

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HelixNet Industrial KB Station User Guide

8.1.3

8.1.4

8.1.5

8.1.6

Earphone amplifier

Specification

Load impedance

Output level

Sidetone

The following specified for a route from a 4-wire input @0dBu in:

Max gain

12dB

Noise

Headphone limiter

<-65dBu (@ max gain)

-0dBu (selectable)

Table 8-3: Station: Headphone amplifier

Ethernet

Specification

Fast Ethernet standard

Description / value

>32

Ω

+12dBu before clipping

-6dB (selectable)

Description / value

100BaseT only, Auto MDIX

Table 8-4: Station: Ethernet

Power requirements

Specification

Power requirements

DC Voltage range

Description / value

5W

30

– 60Volts

Table 8-5: Station: Power requirements

Environmental

Specification

Temperature

Humidity

Description / value

-10

˚C to +55˚C (-14 to 131˚F)

0 - 95% relative humidity

Table 8-6: Station: Environmental

35

HelixNet Industrial KB Station User Guide

9

Menu maps

IKB-12P Industrial KB Station menu map

Menu 1 (First) >

Audio Settings

Menu 2 >

Headset

Menu 3>

Sidetone Gain

Headphone Limit

Headphone Gain

Sidetone Control

HS Mic Type

Microphone

Headroom

36

HelixNet Industrial KB Station User Guide

Menu 4 (Last )

Range:

0dB to -18dB

Default:

-12db

Off +

Range:

+6dB to -6dB

Default:

0db

Range: 0 to +12dB

Default: 0dB

Tracking

Non-Tracking

Disabled

Default

: Tracking

Electret (-15dB)

Dynamic (0 dB)

Dynamic (-10 dB)

Default:

Dynamic (0 dB)

Normal

High

Default

: Normal

Menu 1 (First) > Menu 2 > Menu 3>

Contour Filter

Station Settings

Profiles

Buzzer

Station ID

OLED Brightness

Display Call

Screensaver

None

37

HelixNet Industrial KB Station User Guide

Enabled

Disabled

Default:

Enabled

Station ID entry

Alphanumeric entry

High

Medium

Low

Default:

Medium

Enabled

Disabled

Default: Enabled

Station ID

Black Screen

Disabled

Default: Station ID

None

None

None

Menu 4 (Last )

Enabled

Disabled

Default

: Enabled

None

None

None

Menu 1 (First) > Menu 2 >

Network

Profile_1

Profile_2

…..

Pair to Station

Preferences

Menu 3>

By Name

By Address

DHCP

Administration

Diagnostics

Software

Reset To Default

Reboot

Ethernet

IP Address

Gateway

Subnet Mask

Software system version

Reset now

Reboot now

Status

IP Address

IP Mask

MAC

38

HelixNet Industrial KB Station User Guide

Menu 4 (Last )

Station IDs

IP address: xx.xx.xx.xx

where

x

is a numeric value

Enabled

Disabled

Default:

Enabled

IP address: xx.xx.xx.xx

where

x

is a numeric value

IP address: xx.xx.xx.xx

where

x

is a numeric value

IP address: xx.xx.xx.xx

where

x

is a numeric value

None

Menu 1 (First) > Menu 2 >

Keyset

Menu 3>

Name: Industrial KB Station name

Talkers: Number of talkers

Devices: Number of Industrial KB Stations listening on party line

Main Stations: Number of Main Stations listening

2-Wire: Number of 2-Wire ports listening

4-Wire: Number of 4-Wire ports listening

Menu 4 (Last )

39

HelixNet Industrial KB Station User Guide

10

Compliance

FCC notice

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.

NOTE:

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communication. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.

Changes or modifications not expressly approved by Clear-Com, LLC, an HM Electronics, Inc. company could void the user’s authority to operate this equipment.

Industry Canada Compliance Statement

This Class[A] digital device complies with Canadian ICES-003.

Avis de conformité à la réglementation d'Industrie Canada

Cet appareil numérique de la class[*] est conforme à la norme NMB-003 du Canada.

This equipment complies with the following specifications:

EN55022 Emissions

EN55024 Immunity

Electromagnetic Compatibility Directive 2004/108/EC

Low Voltage Directive 2006/95/EC

Warning:

This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

This equipment complies with the following specifications:

UL 60065-7

CAN/CSA-C22.2 No.60065-3

IEC 60065-7

Waste Electrical And Electronic Equipment (WEEE)

40

HelixNet Partyline User Guide

The European Union (EU) WEEE Directive (2002/96/EC) places an obligation on producers

(manufacturers, distributors and/or retailers) to take-back electronic products at the end of their useful life. The WEEE Directive covers most Clear-Com products being sold into the EU as of August 13, 2005. Manufacturers, distributors and retailers are obliged to finance the costs of recovery from municipal collection points, reuse, and recycling of specified percentages per the WEEE requirements.

Instructions for Disposal of WEEE by Users in the European Union

The symbol shown below is on the product or on its packaging which indicates that this product was put on the market after August 13, 2005 and must not be disposed of with other waste. Instead, it is the user’s responsibility to dispose of the user’s waste equipment by handing it over to a designated collection point for the recycling of WEEE. The separate collection and recycling of waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local authority, your household waste disposal service or the seller from whom you purchased the product.

Figure 10-1: WEEE Symbol

41

HelixNet Partyline User Guide

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