® SonicWall User Guide WiFi Planner 2.2 Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 About WiFi Cloud Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 About WiFi Planner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Accessing WiFi Planner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Navigating in WiFi Planner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Creating and Managing Wireless Projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Creating a Project . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Managing a Project . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Cloning a Wireless Project . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Deleting a Wireless Project . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Searching for a Wireless Project . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Starring a Wireless Project . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Sorting Wireless Projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Creating a Floor Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Adding a New Floor Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Scaling a Floor Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Managing Floor Plans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Configuring a Floor Plan Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Identifying WiFi Zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 WiFi Coverage Zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 WiFi Exclusion Zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Specifying Environment Obstacles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Specifying a Floor Plan Area Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Placing Access Points on a Floor Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Using Access Point Advisor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Manually Adding Access Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Adjusting Access Point Locations and Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Moving an Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Deleting an Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Removing All Access Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Changing Access Point Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Using Auto-Channel Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Using Auto-Position Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Linking Access Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Creating Wireless Distribution System Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 SonicWall WiFi Planner 2.2 User Guide 2 Indoor Floor Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Outdoor Floor Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Creating Mesh Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Floor Plan Viewing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Show/Hide Object Layers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Viewing Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Switching Radio Bands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Specifying a Radio Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Using the Ruler Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Viewing and Adjusting Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Floor Plan Access Point Inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Viewing an Access Point Inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Searching an Access Point Inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Removing an Access Point from the Inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Copying an Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Exporting an Access Point to JSON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Viewing Heat Map of Access Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Creating a Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Viewing a Project Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Downloading a Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 SonicWall Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 SonicWall WiFi Planner 2.2 User Guide 3 1 Introduction This SonicWall® WiFi Planner User Guide gives you the information you need to set up an effective WiFi Cloud Manager (WCM) access point network. It gives you time-saving methods and helpful tips on how to create the best network possible throughout your WCM hierarchy. Topics: • About WiFi Cloud Manager • About WiFi Planner • Features About WiFi Cloud Manager SonicWall WiFi Cloud Manager is a cloud-based WiFi network management system that simplifies access point deployment, management, and monitoring. WiFi Cloud Manager is fully integrated with Capture Security Center, providing seamless integration with MySonicWall, Licensing, and the SonicWiFi app on your mobile device. The various SonicWall access point devices in the WiFi Cloud Manager network handle all aspects of authentication, association, fast and secure roaming, data forwarding, and power and channel management. For more information about setting up your network in WiFi Cloud Manager, refer to the documentation under the product name “Secure Cloud Wireless” on the SonicWall support website at: https://www.sonicwall.com/support/technical-documentation/ About WiFi Planner SonicWall WiFi Planner is an intuitive, web-based, wireless planning tool that is an important adjunct to the SonicWall WiFi Cloud Manager (WCM). It provides options for creating, managing, and assessing your WiFi Access Point (AP) deployments. The WiFi Planner is accessible from the SonicWall WiFi Cloud Manager Dashboard screen. The WiFi Planner simulates wireless deployment using SonicWall wireless products. You can create new floor plans, upload existing floor plan images, and use Google maps to upload outdoor environments. The Advisor tool helps you place access points on a floor plan, and viewing options give you control of layers, devices, radio bands, channels, tools, access point inventories, and heat map coverage. Exportable reports are available for download from WiFi Planner. SonicWall WiFi Planner 2.2 User Guide Introduction 4 Features WiFi Planner includes the following features: • Projects - Create and manage different projects for different customer sites and deployments. • Floor Plans - Upload, scale, and manage floor plans. • Google Map Integration - Use Google maps to create outdoor floor plans. • Environments - Configure a floor plan environment by identifying WiFi zones, setting up environment obstacles, and identifying a specific floor plan area type for improved coverage. • Access Point Advisor - Use the Advisor tool to automatically place access points, or add access points manually. Additional configuration options include adjusting access point locations and parameters, auto-placement, and auto-location settings. • Viewing Options - Configure floor plan layers, device information, switch radio bands, specify a radio channel, and use the ruler tool. • Viewing and Adjusting Results - View and adjust floor plan access point inventory and heat map of access point coverage. • Reports - Run the report generator and download PDF formatted reports for specific projects. • WDS Links - Create Wireless Distribution System (WDS) links between access points. • Mesh Groups - Create mesh groups and mesh links between access points for improved communication speed and reliability. SonicWall WiFi Planner 2.2 User Guide Introduction 5 2 Getting Started This chapter helps you get started using WiFi Planner to maximize the placement of your access points in your WiFi Cloud Manager hierarchy. Topics: • Requirements • Accessing WiFi Planner • Navigating in WiFi Planner Requirements You need the following to use the WiFi Planner: • A computer running a supported version of Windows or MacOS • An active Internet connection. Use the latest Google Chrome browser with HTML5 support. • A MySonicWall account • A hierarchy with locations and zones, set up under your Tenant/Group in WiFi Cloud Manager (WCM). For more information about setting up your hierarchy in WCM, consult the WiFi Cloud Manager documentation on the SonicWall support website. Accessing WiFi Planner WiFi Planner is accessible from the WiFi Cloud Manager Dashboard screen. To access WiFi Planner via WiFi Cloud Manager: 1 Go to https://cloud.sonicwall.com to launch Capture Security Center. 2 Use your MySonicWall WiFi Cloud Manager credentials to log into your account. On the first WCM screen, seen below, the Tenants/Groups you have set up in WiFi Cloud Manager are on the left under Tenants/Groups. 3 Click on the Tenant/Group you want to work with to highlight the tile. SonicWall WiFi Planner 2.2 User Guide Getting Started 6 4 Click the Wireless tile under Cloud Services. 5 If the prompt appears for WiFi Planner, click Launch. 6 If the WiFi Cloud Manager Dashboard appears, click WiFi Planner at the bottom of the navigation pane to launch the WiFi Planner tool. SonicWall WiFi Planner 2.2 User Guide Getting Started 7 Navigating in WiFi Planner The WiFi Planner User Interface is entirely based on having easy access to your projects and to options for configuring them. The first screen that comes up gives you an overview of all your projects. When you first use WiFi Planner and have not yet created any projects or deployed any access point devices, there is only a sample project shown on the My Projects screen. The screen below shows several projects already created. The process is the same for creating a project whether this is your first one or you have already created many projects in the zones of your WiFi Cloud Manager hierarchy. To bring up an individual project screen: 1 On the My Projects screen shown below, hover over the tile of the project you want to open. Open Project appears on the tile. 2 Click on Open Project on the tile you want to open. The options on this screen are explained below the screen: • Search: Click on the magnifying glass in the top left corner to search for a project. • Sort: The top right button next to New Projects has a drop-down list that gives the options for sorting the projects. • New Projects: Click New Projects to bring up the screens for creating a new project. When you hover over a project, new options appear: • Open Project: Click this button in the middle of the tile to go to the individual project screen. • Duplicate: Click Duplicate to create a similar project • Star: A starred project is marked so that it is easy to find. • Delete: Click on the delete icon to delete the project. SonicWall WiFi Planner 2.2 User Guide Getting Started 8 • The Number of floor plans in this project and APs deployed in it are given in the center of the tile. 3 When you click on Open Project on the project tile, the individual project screen appears. It contains the details of this project’s current configuration. The options for user configuration of this project are given below the screen starting top left, and going clockwise around the screen: • Floor Plans: The top of the navigation pane shows the names of the floor plans in this project. The one that is currently open on the screen is marked with a little orange circle to the right of the navigation pane. • Arrow down (Layer icon): This icon allows you to adjust the access point layers, as explained in Show/Hide Object Layers, and several other options. • Zone: This drop-down list is used to set up specific zones for WiFi Coverage Zones and WiFi Exclusion Zones, as explained in a later section of this guide. • Obstacle: This drop-down list is used to identify obstacles in the floor plan that might alter WiFi connectivity in the area. See Specifying Environment Obstacles for details. • Area: This drop-down list is used to indicate that this area is of a specific type, which might impact WiFi coverage, as explained in Specifying a Floor Plan Area Type. • Manually-Placed APs: This icon identifies the APs you wish to place manually. See Manually Adding Access Points for more information. • Advisor Icon: This icon is used to choose the Advisor to help with auto-placing APs on the floor plan, as explained in Using Access Point Advisor. • Auto-Channel: Auto-Channel, explained in Using Auto-Channel Adjustment, automatically sets the best channel for optimal service. • Optimizer: Click the Optimizer to run a check to see if the current AP placement is optimal. See Using Auto-Position Adjustment for details. • Delete All: This icon is used to delete all APs that have been placed so far on the floor plan, as explained in Removing All Access Points. SonicWall WiFi Planner 2.2 User Guide Getting Started 9 • Inventory List: Gives a list of the APs that are currently deployed on this floor plan. See Viewing an Access Point Inventory. • Heat Map: Click on this icon to bring up the Heat Map of this floor plan, which uses various colors to show the strength of the local WiFi signal. This feature is explained in Viewing Heat Map of Access Points. • WDS: This icon is used to indicate the APs that are part of a Wireless Distribution System (WDS), as explained in Creating Wireless Distribution System Links. • Mesh Group: This icon is assigned to APs that are part of a Mesh group, as explained in Creating Mesh Groups. • The little red paper symbol in the top right corner can be clicked to generate reports, as explained in Creating a Report. • Save as Image: Clicking this button saves the current floor plan as a JPG image file on your computer. It can be clicked at any time during your configuration session. • Ruler, Hide Grid, and Reset Scale: These options can be applied to the floor plan image at any time to measure parts of the floor plan with the ruler, hide or show the grid, or reset the scale of the image, as explained in Floor Plan Viewing Options. • Plus + Icon and paper: This symbol is used to add a new floor plan to the project. • 2 Floor Plan(s): Gives the number of floor plans in the project and the country they are in. • Country Symbol: Gives the map of the country this floor plan is in. • Zoom/Ruler: Zoom and the ruler in the center can be used to zoom in and out from the image, and view the scale of the floor plan. Many of these options take the user to smaller dialog screens to enter data or check configurations. The next chapters give details on these processes, most of which start on the My Projects screen with the choice of a project to open and configure. Refer back to the information in this chapter for help with the location of options and their uses. SonicWall WiFi Planner 2.2 User Guide Getting Started 10 3 Creating and Managing Wireless Projects This section describes how to create and manage wireless projects in your WiFi Cloud Manager zones using the SonicWall WiFi Planner. Topics: • Creating a Project • Managing a Project Creating a Project A project is the basis for the deployment of access points in a zone of your WCM hierarchy. To create a new wireless project: 1 On the My Projects screen, click New Project to bring up the Create New Project screen. SonicWall WiFi Planner 2.2 User Guide Creating and Managing Wireless Projects 11 2 Type a unique descriptive name for your project in the Project Name field. 3 Select a Country from the drop-down menu NOTE: Selecting a country is important because it applies the correct WiFi regulations when the system is optimizing WiFi channels for access point placement. 4 Click Create to save the project, or Cancel if you change your mind. The My Projects screen reappears, showing the new project you just created along with any other previously-created projects Managing a Project Once you have created projects, WiFi Planner provides tools for managing the projects. Cloning a Wireless Project Duplicating a project creates a new copy of the wireless project on your My Projects screen, along with the original copy. This might be useful if you want to create a project that is very similar to one you have already created. To duplicate a wireless project: 1 Go to WiFi Planner > My Projects and hover over a project tile. 2 Click Duplicate . The project is duplicated in the list of available projects. Then you can configure the project to your new specifications. Deleting a Wireless Project Deleting a wireless project removes the wireless project from your WiFi Planner My Projects screen. To delete a wireless project: 1 Go to WiFi Planner > My Projects and hover over the project tile to see available options. 2 While hovering over the tile, click Delete . 3 Select Yes, delete at the prompt, to delete the project. 4 If you change your mind, select No, do not delete to keep the project. 5 Deleted projects are no longer shown on the My Projects screen. Access points that have been deployed in deleted projects are no long active. SonicWall WiFi Planner 2.2 User Guide Creating and Managing Wireless Projects 12 Searching for a Wireless Project When you have an extensive hierarchy, you might need to search for a project by name. To search for a wireless project: 1 Go to WiFi Planner > My Projects and click Search . 2 Enter a project name in the search field and press Enter to see a list of results. Starring a Wireless Project Starring a wireless project makes it easier to find when scanning through your various projects. To star a wireless project: 1 Go to WiFi Planner > My Projects and hover over the project tile to see the available options. 2 Click Star , and the project is marked for easy access. SonicWall WiFi Planner 2.2 User Guide Creating and Managing Wireless Projects 13 Sorting Wireless Projects Sorting wireless projects makes it easier to find similar projects. To sort wireless projects: 1 Go to WiFi Planner > My Projects. Clicking on the drop-down menu next to New Project brings up a list of sorting options. 2 Click an option from the list of sorting choices. The projects are sorted based on the selection made. SonicWall WiFi Planner 2.2 User Guide Creating and Managing Wireless Projects 14 4 Creating a Floor Plan This section describes how to add, scale, and manage a floor plan in your WiFi Cloud Manager project. You can upload multiple floor plans for your project based on deployment requirements. Floor plans can include areas in a building, floors, entire buildings, and Google Maps areas. Indoor and outdoor floor plans have different options available for WiFi Planner configuration. Some of the features discussed in these chapters are not available for outdoor floor plans. These include: • Obstacles, Areas, and WiFi coverage and exclusion zone settings • Placement Advisor • Optimizer • Auto Channel Outdoor floor plans have the following features not shared by indoor floor plans: • Outdoor report previews only contain the access point list. • Scaling is not necessary if the floor plan is created from a Google Map. • The outdoor map has the ability to switch between map and satellite viewing modes. Topics: • Adding a New Floor Plan • Scaling a Floor Plan • Managing Floor Plans Adding a New Floor Plan WiFi Planner allows you to upload a floor plan image or a Google Map area to an existing WCM project. This feature can save time, because you don’t need to create a new floor plan when you already have one that you wish to upload. To add a new floor plan: 1 Hover over the project tile on the My Projects screen and click Open Project to bring up the main project screen for that project. SonicWall WiFi Planner 2.2 User Guide Creating a Floor Plan 15 2 Hover over and click Add Floor Plan. The Add New Floor Plan screen appears, where you can add a floor plan to this project. SonicWall WiFi Planner 2.2 User Guide Creating a Floor Plan 16 3 On the Add New Floor Plan screen, add a Floor Plan Name. Choose whether to Use Image, or Use Google Map to import a new floor plan for your project. 4 If you choose Use Image, the screen below appears, where you can Drag and Drop your floor plan or Browse for a file plan from your computer. 5 Click Apply to upload the floor plan. Your new floor plan appears in the middle of the Add New Floor Plan screen, as shown below. NOTE: The image size upper limit is 10M. Supported image formats include PNG, JPG, and GIF. 6 At this point, you can click Change to make changes before your floor plan is saved into your project. For example, you can click the corner of the blue rectangle and drag it to crop the floor plan. SonicWall WiFi Planner 2.2 User Guide Creating a Floor Plan 17 7 Once you are satisfied, click Apply to save the floor plan and return to the main screen for the project where you have added the floor plan. With the WiFi Planner you can Add a New Floor Plan that is an uploaded Google Map from the main screen for a project. To add a Google Map to a floor plan: 1 On the My Projects screen, hover over the project tile and click Open Project to bring up the main project screen for that project. Repeat the steps given above for using a file image. 2 On the Add New Floor Plan screen, choose Use Google Maps, and fill in the Google Address at the prompt. SonicWall WiFi Planner 2.2 User Guide Creating a Floor Plan 18 Scaling a Floor Plan The set scale feature helps you set the scale for newly created or altered floor plans. You must define the scale before you can proceed to setting up an environment or placing access points on the floor plan. To scale a new floor plan: 1 Select a floor plan from the navigation pane. The selected floor plan appears. 2 Click Set Scale. Select a line whose length you know. Draw along it on the floor plan by holding down the right mouse button as you move across the floor plan the length of the line. 3 Type a value when prompted, and select Feet or Meter units. The rest of the floor plan is scaled to that value. 4 Click Reset at the bottom left if you wish to reset the scale settings. SonicWall WiFi Planner 2.2 User Guide Creating a Floor Plan 19 Managing Floor Plans WiFi Planner allows you to rename, duplicate, or delete a floor plan. To manage a floor plan: 1 Select one of the floor plans in the project from the navigation pane to bring up the floor plan. 2 To rename a floor plan, right-click it and select Rename. 3 To duplicate a floor plan, right-click it and select Duplicate. 4 To delete a floor plan, right-click it and select Delete. SonicWall WiFi Planner 2.2 User Guide Creating a Floor Plan 20 5 Configuring a Floor Plan Environment This section describes how to configure a floor plan environment, including setting up WiFi zones and environmental obstacles, and specifying area types on the floor plan. Topics: • Identifying WiFi Zones • Specifying Environment Obstacles • Specifying a Floor Plan Area Type Identifying WiFi Zones This section describes how to specify WiFi coverage and exclusion zones. Sometimes your deployment needs require that certain areas on your floor plan be specifically configured for WiFi coverage or exclusion. WiFi Coverage Zones WiFi Planner gives you the option to specify WiFi coverage places within a floor plan. This might be used to leave out areas where coverage is not needed, such as flower beds or storage rooms. If areas are to be specifically excluded, especially if they are within your coverage zone, use the zone exclusion feature explained later. To specify WiFi Coverage Zones: 1 Select a floor plan from the navigation pane to bring up the Floor Plan screen. SonicWall WiFi Planner 2.2 User Guide Configuring a Floor Plan Environment 21 2 Specify areas for WiFi coverage by clicking the Zone drop-down menu and selecting + WiFi coverage zone. 3 Click and hold the right mouse button to draw a rectangular area on the floor plan. 4 The specified area is highlighted in blue and Add WiFi coverage zone appears over it. 5 Click Done. The specified area is saved as a WiFi coverage zone. SonicWall WiFi Planner 2.2 User Guide Configuring a Floor Plan Environment 22 WiFi Exclusion Zones The following feature allows you to specifically exclude chosen areas in a floor plan from coverage. To specify Access Point Exclusion Zones: 1 Select a floor plan from the navigation pane to bring up the floor plan. 2 Specify areas for AP exclusion by clicking the Zone drop-down menu and selecting - AP Exclusion Zone. 3 Click and hold the right mouse button to draw a rectangular area on the floor plan. The specified area is highlighted in pink and Add AP Exclusion Zone appears. 4 Click Done. The specified area is saved as an AP exclusion zone. In the screen below, the Mechanical and Storage area has been excluded from WiFi coverage. SonicWall WiFi Planner 2.2 User Guide Configuring a Floor Plan Environment 23 Specifying Environment Obstacles Different interior textures and materials have different impacts on WiFi signals. WiFi Planner allows you to take this into consideration when configuring each floor plan. To specify environment obstacles: 1 Select a floor plan from the navigation pane of the project page, and the floor plan appears. 2 Click Obstacle, and select a specific obstacle type from the drop-down menu. 3 Click and hold the right mouse button to draw the shape of the obstacle on the floor plan. The specified shape is outlined in lavender, and the Add an Obstacle button appears. 4 Click Done. The specified area is saved as an obstacle. SonicWall WiFi Planner 2.2 User Guide Configuring a Floor Plan Environment 24 Specifying a Floor Plan Area Type WiFi Planner allows you to specify area types within a floor plan. Different area types have different attenuation impacts on WiFi signals, and should be taken into consideration when planning your AP deployment. To specify a floor plan area type:. 1 Select a floor plan from the navigation pane on the individual project page, and the floor plan appears. 2 Click Area and select a type of space and layout to consider from the drop-down menu. 3 Click and hold the right mouse button to draw a rectangular area on the floor plan. The specified area is highlighted in brown, and Cubicle Office Area (the area type selected) appears. 4 Click Done. The selected area is defined as an area type. SonicWall WiFi Planner 2.2 User Guide Configuring a Floor Plan Environment 25 6 Placing Access Points on a Floor Plan The SonicWall WiFi Planner provides several options for adding access points to a floor plan. Access Point Advisor helps you place access points on an indoor floor plan in a way that minimizes channel conflicts, reflect zones, and obstacle interference. After using the Access Point Advisor auto-placement feature, you can add more access points manually, and adjust access point locations and parameters to fulfill your deployment needs. This section describes how to configure environment parameters to maximize the placement of access points on a floor plan. Topics: • Using Access Point Advisor • Manually Adding Access Points • Adjusting Access Point Locations and Parameters • Changing Access Point Parameters • Using Auto-Channel Adjustment • Using Auto-Position Adjustment Using Access Point Advisor To use Access Point Advisor: 1 Select a floor plan from the navigation pane, and the floor plan appears. 2 Click Plan Advisor to bring up the Plan Advisor screen. The configurations chosen by the advisor can be manually changed from the drop-down lists if the results are not satisfactory. SonicWall WiFi Planner 2.2 User Guide Placing Access Points on a Floor Plan 26 3 Parameters configured for access point auto-placement are as follows: • AP Model for Auto Placement: Specifies the access point model for auto-placement. • Radio for Placement Calculation: Specifies the radio band for auto-placement. • Transmit Power (dBm): Specifies the access point transmit power to run auto-placement. • Minimum Signal Strength (RSSI, dBm): Specifies the minimum RSSI for the area covered by the WiFi signal. NOTE: SonicWall recommends using a minimum signal of -65dbm for VoIP and streaming. 4 Click Run, to view the Access Point Advisor’s auto-placement results on your floor plan. The results are in the form of a heat map, allowing you to see the effectiveness of the options selected. Select new options, if desired. SonicWall WiFi Planner 2.2 User Guide Placing Access Points on a Floor Plan 27 Manually Adding Access Points You can manually place AP devices to a floor plan. To manually add access points: 1 Select a floor plan from the navigation pane, and the floor plan appears. 2 Click Manually Place AP to bring up the Add Access Point screen. 3 Click or Indoor or Outdoor to see a list of available devices. 4 Click on a specific model, then click Add. The access point is manually added to the floor plan. It can then be moved so that it is located in the appropriate position. Adjusting Access Point Locations and Parameters At times, you may need to move, delete, or reconfigure access points. WiFi Planner can help you adjust access point configurations, as required. Moving an Access Point WiFi Planner access points can be manually moved within a floor plan. To move an access point on a floor plan: 1 Select a floor plan from the navigation pane to bring up the floor plan. 2 Find the AP you wish to move, and drag it to the desired location. SonicWall WiFi Planner 2.2 User Guide Placing Access Points on a Floor Plan 28 Deleting an Access Point WiFi Planner access points can be manually deleted from a floor plan. To delete an access point on a floor plan: 1 Select a floor plan from the navigation pane to bring up the floor plan. 2 Click on an access point then click Delete . The access point is deleted from the floor plan. Removing All Access Points Sometimes you might want to remove all access points deployed on a floor plan. To remove all access points: 1 Select a floor plan from the navigation pane to bring up the floor plan. 2 Select the floor plan and click Remove all plan. . All access points are removed from the floor Changing Access Point Parameters WiFi Planner access point parameters can be manually adjusted. To change access point parameters: 1 Select a floor plan from the navigation pane to bring up the floor plan. SonicWall WiFi Planner 2.2 User Guide Placing Access Points on a Floor Plan 29 2 Double click on the Access Point icon. The Access Point pop-up window appears. 3 Select one of the tabs to configure options: • AP Properties: • 2.4G Enable/Disable toggle or 5G Enable/Disable toggle • Channel Size • Channel • Transmit Power • Radiation Pattern: • Displays vertical E-Plane radio patterns for 2.4GHz and 5GHz bands • Displays horizontal H-Plane radio patterns for 2.4GHz and 5GHz bands • Antenna: • Attach an external antenna to an access point for heat map calculation (only for outdoor SonicWave locations) SonicWall WiFi Planner 2.2 User Guide Placing Access Points on a Floor Plan 30 Using Auto-Channel Adjustment After changes in the configuration of the APs in your project, WiFi Planner gives you the option to perform an Auto-Channel adjustment to be sure there are no channel conflicts. To perform an Auto-Channel adjustment: 1 Select a floor plan from the navigation pane to bring up the floor plan. 2 Click Auto-Channel to adjust the assigned channels. WiFi Planner assigns each access point to the best channel available. Using Auto-Position Adjustment WiFi Planner Auto-Position adjustment feature optimizes WiFi coverage by adjusting access points when they are added to a floor plan. To perform Auto-Position adjustment: 1 Select a floor plan from the project screen navigation pane to bring up a floor plan. 2 Click Site Optimizer, and WiFi Planner re-calculates access point locations based on all current settings. A heat map appears, showing the floor plan with the adjusted access point status. SonicWall WiFi Planner 2.2 User Guide Placing Access Points on a Floor Plan 31 7 Linking Access Points The SonicWall WiFi Planner provides two options for creating a link between access points on a floor plan. • The Wireless Distribution System (WDS) lets you create a network of linked access points, with some of the APs being hubs (WDS-AP), and the others being dependent (WDS-Station). This system can extend the area of coverage because the station access points do not need to have coverage all the way to the portal AP. • The Mesh group feature allows you to create a mesh network of access points on your floor plan. The mesh network has a user-configured name and Pre-Shared Key (PSK). All the APs in the mesh network are in constant communication, so that packets of information can be rerouted as needed for the best coverage possible. The mesh PSK is used for APs to establish a secure connection within the mesh group. This section describes how to configure WDS links and mesh groups of access points on a floor plan. Topics: • Creating Wireless Distribution System Links • Creating Mesh Groups Creating Wireless Distribution System Links In order to establish a Wireless Distribution System (WDS) group, you need to configure a primary wireless access point in the group as a WDS-AP, which becomes the hub of the WDS group. Other peer access points in the group are then configured as WDS-Stations. WDS-APs can support a maximum of four WDS connections from WDS-Stations. Access points configured as WDS-Stations can connect to only one WDS-AP at a time. SonicWall access point devices TZ, SOHO, SonicPoint, and SonicWave can be configured for use in a WDS network. NOTE: If a WDS link is not supported between access points, an error message appears. Indoor Floor Plan To create WDS links between access points on an indoor floor plan: 1 Select a floor plan from the navigation pane to bring up the floor plan screen. SonicWall WiFi Planner 2.2 User Guide Linking Access Points 32 2 Click the WDS icon to enable WDS view. Once they are assigned, WDS-Station devices and WDS-AP devices appear on the floor plan as WDS icons. 3 Click the WDS indicator dot and hold the mouse to drag a line to an access point within the floor plan. 4 Release the mouse on the access point. The WDS tab appears, so that you can choose which type of WDS access point this will be. 5 Select an access point that is a WDS-station, then click Create to create the WDS link between it and a WDS-AP. 6 You can click Cancel to remove the WDS link and return to the previous configuration. 7 Click Done to exit and save the new configuration. To delete a WDS link from a floor plan: 1 Select a floor plan from the navigation pane to bring up the floor plan. 2 Click the WDS icon to enable WDS view. After they have been assigned, WDS-Station and WDS-AP devices appear on the floor plan as WDS icons. 3 Click an access point you wish to delete, then click Delete to remove its WDS link or links from the floor plan. SonicWall WiFi Planner 2.2 User Guide Linking Access Points 33 4 Click OK to confirm that you want to delete the WDS link(s). The WDS link(s) no longer appear on the floor plan. Outdoor Floor Plan To display access points on an outdoor floor plan: 1 Select a floor plan from the navigation pane to bring up the floor plan. 2 Click the WDS icon. Previously assigned WDS-Station and WDS-AP devices appear on the floor plan as WDS icons. 3 Make your selections in the fields provided. 4 Click Create. 5 A Google map appears showing the access points. To delete a WDS link from an outdoor floor plan: 1 Select a floor plan from the navigation pane to bring up the floor plan. 2 Click the WDS icon to enable WDS view. Previously assigned WDS-Station and WDS-AP devices appear on the floor plan as WDS icons. 3 Click an access point, then Delete to remove the AP’s WDS link or links from the floor plan. 4 Click OK to confirm that you want to delete the WDS link(s). The WDS link(s) no longer appear on the floor plan. SonicWall WiFi Planner 2.2 User Guide Linking Access Points 34 Creating Mesh Groups With a mesh network, access point devices can be configured to allow rapid deployment of the wireless infrastructure where LAN connectivity might be limited. In a mesh group, the devices are in constant communication, so that packets of information can be rerouted as needed to get the best possible coverage. One or more devices act as Portals for the mesh network. They are connected to the Internet through a wire, and they act as a gateway for other APs that are connected to them wirelessly. To create a mesh group: 1 Select a floor plan from the navigation pane to bring up the floor plan. 2 Click the Mesh icon on the tool bar. 3 Enter your chosen Mesh Group and Mesh PSK in the fields provided. 4 Select a Channel, then click Create. 5 Once the Mesh Portal has been chosen, click on any access point to add it to the mesh group. The access points that are in the group are highlighted in orange. 6 Several mesh groups can be created, depending on the number of access points and the area to be covered. SonicWall WiFi Planner 2.2 User Guide Linking Access Points 35 7 Click on a mesh group to display the signal strength and distance between the access points. 8 Click Done to exit and save the configuration. SonicWall WiFi Planner 2.2 User Guide Linking Access Points 36 8 Floor Plan Viewing Options This section describes how to configure WiFi Cloud Manager floor plan viewing options for object layers, device information, radio bands, channels, and the ruler tool in WiFi Planner. Topics: • Show/Hide Object Layers • Viewing Device Information • Switching Radio Bands • Specifying a Radio Channel • Using the Ruler Tool Show/Hide Object Layers The view of the WiFi Cloud Manager object layers created in the WiFi Planner, and described in the previous chapters is configurable. As you add different types of environment objects to a floor plan, your map may become so complex that you want to show/hide some of the layers. This can also make it easier to manipulate object as required. To show/hide object layers: 1 Select a floor plan from the navigation pane to bring up the floor plan screen. 2 Click the Layer icon, and a dialog box appears. 3 Click on the box next to a Layer to show/hide the layer. If the box is checked, the layer appears on the floor plan map. 4 Click the Layer icon again to save the configuration and close the dialog box. SonicWall WiFi Planner 2.2 User Guide Floor Plan Viewing Options 37 Viewing Device Information Each access point placed on a floor plan has several options for viewing device information. To view access point device information: 1 Select a floor plan from the navigation pane to bring up the floor plan. 2 Click the Layer icon to bring up a dialog box. 3 Click on the box next to an Access Point Label option to select the device. The selected device information is shown on the floor plan map, the rest of the information is hidden. 4 Click the Layer icon to confirm the choice and close the menu. Switching Radio Bands When floor plan access point placement is complete, you can switch to different radio bands to maximize coverage, as seen by different heat map results. To switch radio bands: 1 Select a floor plan from the navigation pane to bring up the floor plan. SonicWall WiFi Planner 2.2 User Guide Floor Plan Viewing Options 38 2 Click the Layer icon to bring up the dialog box. 3 Click Band to select 2.4G or 5G. 4 Click the heat map icon to bring up the heat map for the selected band. 5 Click the heat map icon a second time to exit the heat map view. 6 If you are satisfied with the coverage, click the Layer icon to close the dialog box. Specifying a Radio Channel When floor plan access point placement is complete, you can specify different radio channels to change coverage results. To specify a radio channel: 1 Select a floor plan from the navigation pane to bring up a floor plan. SonicWall WiFi Planner 2.2 User Guide Floor Plan Viewing Options 39 2 Click the Layer icon. 3 Select a radio channel from the menu. 4 Click the Layer icon to close the dialog box. Using the Ruler Tool The Ruler is a helpful tool for determining the actual distances in a planned environment. To use the Ruler tool: 1 Select a floor plan from the navigation pane to bring up a floor plan. 2 Click Ruler. The ruler tool appears. 3 Right click and hold to draw a line across the desired area of the floor plan. 4 Release to display the actual distance. SonicWall WiFi Planner 2.2 User Guide Floor Plan Viewing Options 40 9 Viewing and Adjusting Results When you have placed and configured your access points, they are put in the AP inventory. When you bring up a heat map, all the APs in the inventory are used to display coverage. WiFi Planner has options for viewing and adjusting access point inventory and heat map coverage. Topics: • Floor Plan Access Point Inventory • Viewing Heat Map of Access Points Floor Plan Access Point Inventory The floor plan inventory feature provides options for viewing and managing access points on the floor plan. Viewing an Access Point Inventory The floor plan AP inventory lists the access points that have already been placed on a floor plan. To view the floor plan access point inventory: 1 Select a floor plan from the navigation pane to bring up the floor plan. 2 Click the AP Inventory icon. The Inventory pop-up menu appears, where you can scroll down, if needed to see all the APs on the floor plan. 3 By selecting an individual access point, you can adjust its configuration as follows: • Name: Access point name • Model Name: Access Point (or WDS) Model Name (not customizable) • Radio Band: Working radio on AP SonicWall WiFi Planner 2.2 User Guide Viewing and Adjusting Results 41 • Mode: Access Point (AP) or Wireless Distribution Network (WDS) • Mesh SSID: SSID for mesh access points • Mesh PSK: PSK for mesh access points • Channel: Current channel the access point is working on • Channel Size: Current AP channel size • Power: Current transmission power of AP • Location: Location can be adjusted as needed for each AP Searching an Access Point Inventory The search feature locates specific access points within a floor plan. To search the floor plan access point inventory: 1 Select a floor plan from the navigation pane to bring up the floor plan image. 2 Click the AP Inventory 3 Click on the search icon. The AP Inventory pop-up menu appears. icon, and enter a search term. Removing an Access Point from the Inventory The access point inventory allows you to remove specific access points from the floor plan. To remove an access point from the Floor Plan Access Point Inventory: 1 Select a floor plan from the navigation pane to bring up a floor plan. 2 Click the AP Inventory icon. The Inventory pop-up menu appears. 3 Click the check-box next to an access point to select it. 4 Click the Delete deleted. icon, to remove the access point from the inventory. The access point is Copying an Access Point The copy feature allows you to duplicate a selected access point on the floor plan. To copy an access point: 1 Select a floor plan from the navigation pane to bring up a floor plan. 2 Click the AP Inventory icon. The Inventory pop-up menu appears. 3 Click the check-box next to an access point name to select it. SonicWall WiFi Planner 2.2 User Guide Viewing and Adjusting Results 42 4 Click the Copy icon. The access point is copied to the clipboard. Exporting an Access Point to JSON The copy feature allows you to duplicate a selected access point on the floor plan. To export to JSON: 1 Select a floor plan from the navigation pane to bring up the floor plan. 2 Click the AP Inventory icon. The Inventory pop-up menu appears. 3 Click the check-box next to an access point name to select it. 4 Click the Export JSON to your computer. icon. The selected AP information is exported to JSON, and saved SonicWall WiFi Planner 2.2 User Guide Viewing and Adjusting Results 43 Viewing Heat Map of Access Points The WiFi Planner heat map view uses colors to indicate different signal strengths. With this information, you can adjust the number and locations of access points as needed for better coverage. To view heat map coverage: 1 Select a floor plan from the navigation pane to bring up the floor plan. 2 Click the heat map icon. The heat map appears. If the heat map is not satisfactory, options can be selected to ensure better coverage, as explained in previous chapters. SonicWall WiFi Planner 2.2 User Guide Viewing and Adjusting Results 44 10 Creating a Report WiFi Planner uses a project-based report generator that covers all floor plans and perspectives in a project. Users can choose from specific floor plans, and download reports in PDF formats. This section describes how to view and download project reports. Viewing a Project Report The generate report feature generates a variety of floor plan reports, including Environment Settings, AP Locations, AP Lists, Signal Coverage, and WDS Mode. To view a project report: 1 Select a floor plan from the project page navigation pane to bring up a floor plan. 2 Click the Generate Report icon. 3 The navigation pane displays the following report options: • Environment Settings: Displays all current floor plan environment settings, including WiFi Zones and Obstacles • Access Point Location: Displays all floor plan AP locations • Access Point List: Displays a detailed list of all APs on the floor plan • Signal Coverage: Displays a heat map view of the floor plan, showing signal coverage by the deployed APs • WDS Mode: Displays wireless distribution system links between APs on the chosen floor plan • Mesh Mode: Displays the signal strength and distance between APs in a mesh group SonicWall WiFi Planner 2.2 User Guide Creating a Report 45 Downloading a Report The download report feature allows you to save the report as a PDF file. To download a report: 1 Select a floor plan from the project page navigation pane to bring up the floor plan. 2 Click the Generate Report icon. 3 Click Download Full Report . The Report screen appears. 4 Enter the following: • Prepared For: Client Company • Location: City/Country 5 Check the box next to Select All to select all floor plans, or check the box next to a specific floor plan to select that floor plan. 6 Click Download to export the report. SonicWall WiFi Planner 2.2 User Guide Creating a Report 46 11 SonicWall Support Technical support is available to customers who have purchased SonicWall products with a valid maintenance contract and to customers who have trial versions. The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day, 365 days a year. To access the Support Portal, go to https://www.sonicwall.com/support. The Support Portal enables you to: • View knowledge base articles and technical documentation • View video tutorials • Access MySonicWall • Learn about SonicWall professional services • Review SonicWall Support services and warranty information • Register for training and certification • Request technical support or customer service To contact SonicWall Support, visit https://www.sonicwall.com/support/contact-support. SonicWall WiFi Planner 2.2 User Guide SonicWall Support 47 About This Document Legend WARNING: A WARNING icon indicates a potential for property damage, personal injury, or death. CAUTION: A CAUTION icon indicates potential damage to hardware or loss of data if instructions are not followed. IMPORTANT, NOTE, TIP, MOBILE, or VIDEO: An information icon indicates supporting information. WiFi Planner User Guide Updated - September 2019 Software Version - 2.2 232-004885-00 Rev B Copyright © 2019 SonicWall Inc. All rights reserved. SonicWall is a trademark or registered trademark of SonicWall Inc. and/or its affiliates in the U.S.A. and/or other countries. All other trademarks and registered trademarks are property of their respective owners The information in this document is provided in connection with SonicWall Inc. and/or its affiliates’ products. No license, express or implied, by estoppel or otherwise, to any intellectual property right is granted by this document or in connection with the sale of SonicWall products. EXCEPT AS SET FORTH IN THE TERMS AND CONDITIONS AS SPECIFIED IN THE LICENSE AGREEMENT FOR THIS PRODUCT, SONICWALL AND/OR ITS AFFILIATES ASSUME NO LIABILITY WHATSOEVER AND DISCLAIMS ANY EXPRESS, IMPLIED OR STATUTORY WARRANTY RELATING TO ITS PRODUCTS INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON- INFRINGEMENT. IN NO EVENT SHALL SONICWALL AND/OR ITS AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL OR INCIDENTAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION OR LOSS OF INFORMATION) ARISING OUT OF THE USE OR INABILITY TO USE THIS DOCUMENT, EVEN IF SONICWALL AND/OR ITS AFFILIATES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SonicWall and/or its affiliates make no representations or warranties with respect to the accuracy or completeness of the contents of this document and reserves the right to make changes to specifications and product descriptions at any time without notice. SonicWall Inc. and/or its affiliates do not make any commitment to update the information contained in this document. For more information, visit https://www.sonicwall.com/legal. End User Product Agreement To view the SonicWall End User Product Agreement, go to: https://www.sonicwall.com/en-us/legal/license-agreements. Open Source Code SonicWall is able to provide a machine-readable copy of open source code with restrictive licenses such as GPL, LGPL, AGPL when applicable per license requirements. To obtain a complete machine-readable copy, send your written requests, along with certified check or money order in the amount of USD 25.00 payable to “SonicWall Inc.”, to: General Public License Source Code Request SonicWall Inc. Attn: Jennifer Anderson 1033 McCarthy Blvd Milpitas, CA 95035 SonicWall WiFi Planner 2.2 User Guide SonicWall Support 48
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