Eurocom Nightsky ARX15 User Manual

Eurocom Nightsky ARX15 User Manual

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Eurocom Nightsky ARX15 User Manual | Manualzz

User Manual

Preface

Notice

The company reserves the right to revise this publication or to change its contents without notice. Information contained herein is for reference only and does not constitute a commitment on the part of the manufacturer or any subsequent vendor. They assume no responsibility or liability for any errors or inaccuracies that may appear in this publication nor are they in anyway responsible for any loss or damage resulting from the use (or misuse) of this publication.

This publication and any accompanying software may not, in whole or in part, be reproduced, translated, transmitted or reduced to any machine readable form without prior consent from the vendor, manufacturer or creators of this publication, except for copies kept by the user for backup purposes.

Brand and product names mentioned in this publication may or may not be copyrights and/or registered trademarks of their respective companies. They are mentioned for identification purposes only and are not intended as an endorsement of that product or its manufacturer.

©March 2020

Trademarks

I

Preface

R&TTE Directive

This device is in compliance with the essential requirements and other relevant provisions of the R&TTE Directive 1999/5/EC.

This device will be sold in the following EEA countries: Austria, Italy, Belgium, Liechtenstein, Denmark, Luxembourg, Finland, Netherlands, France, Norway, Germany, Portugal, Greece, Spain, Iceland, Sweden, Ireland,

United Kingdom, Cyprus, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Slovakia, Poland, Slovenia.

ErP Off Mode Power Consumption Statement:

The figures below note the power consumption of this computer in compliance with European Commission (EC) regulations on power consumption in off mode:

• Off Mode < 0.5W

II

Preface

CE Marking

This device has been tested to and conforms to the regulatory requirements of the European Union and has attained CE Marking. The CE Mark is a conformity marking consisting of the letters “CE”. The CE Mark applies to products regulated by certain European health, safety and environmental protection legislation. The CE Mark is obligatory for products it applies to: the manufacturer affixes the marking in order to be allowed to sell his product in the European market.

This product conforms to the essential requirements of the R&TTE directive 1999/5/EC in order to attain CE

Marking. A notified body has determined that this device has properly demonstrated that the requirements of the directive have been met and has issued a favorable certificate of expert opinion. As such the device will bear the notified body number 0560 after the CE mark.

The CE Marking is not a quality mark. Foremost, it refers to the safety rather than to the quality of a product.

Secondly, CE Marking is mandatory for the product it applies to, whereas most quality markings are voluntary.

III

Preface

FCC Statement

(Federal Communications Commission)

You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part

15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Re orient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the service representative or an experienced radio/TV technician for help.

Operation is subject to the following two conditions:

1.

This device may not cause interference.

And

2.

This device must accept any interference, including interference that may cause undesired operation of the device.

IV

Preface

FCC RF Radiation Exposure Statement:

1.

This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

2.

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.

Warning

Use only shielded cables to connect I/O devices to this equipment. You are cautioned that changes or modifications not expressly approved by the manufacturer for compliance with the above standards could void your authority to operate the equipment.

V

Preface

IMPORTANT SAFETY INSTRUCTIONS

Follow basic safety precautions, including those listed below, to reduce the risk of fire, electric shock, and injury to persons when using any electrical equipment:

1.

Do not use this product near water, for example near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.

2.

Avoid using this equipment with a telephone line (other than a cordless type) during an electrical storm. There may be a remote risk of electrical shock from lightning.

3.

Do not use the telephone to report a gas leak in the vicinity of the leak.

4.

Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.

5.

This product is intended to be supplied by a Listed Power Unit according to the model’s requirements:

For Design I:

Full Range AC/DC Adapter - AC Input 100 - 240V, 50 - 60Hz, DC Output 19.5V, 9.23A (

180 Watts

) minimum.

For Design II

: Full Range AC/DC Adapter - AC Input 100 - 240V, 50 - 60Hz, DC Output 19.5V, 11.8A (

230 Watts

) minimum.

VI

Preface

Instructions for Care and Operation

The notebook computer is quite rugged, but it can be damaged. To prevent this, follow these suggestions:

1.

Don’t drop it, or expose it to shock.

If the computer falls, the case and the components could be damaged.

Do not expose the computer to any shock or vibration.

Do not place it on an unstable surface.

Do not place anything heavy on the computer.

2.

Keep it dry, and don’t overheat it.

Keep the computer and power supply away from any kind of heating element. This is an electrical appliance. If water or any other liquid gets into it, the computer could be badly damaged.

Do not expose it to excessive heat or direct sunlight.

Do not leave it in a place where foreign matter or moisture may affect the system.

Don’t use or store the computer in a humid environment.

Do not place the computer on any surface that will block the

Vents/Fan Intakes.

VII

Preface

3.

Avoid interference.

Keep the computer away from high capacity transformers, electric motors, and other strong magnetic fields. These can hinder proper performance and damage your data.

4.

Follow the proper working procedures for the computer.

Shut the computer down properly and don’t forget to save your work. Remember to periodically save your data as data may be lost if the battery is depleted.

Do not turn off the power until you properly shut down all programs.

Do not turn off any peripheral devices when the computer is on.

Do not disassemble the computer by yourself.

Perform routine maintenance on your computer.

5.

Take care when using peripheral devices

.

Use only approved brands of peripherals.

Unplug the power cord before attaching peripheral devices.

VIII

Preface

Servicing

Do not attempt to service the computer yourself. Doing so may violate your warranty and may expose you and the computer to electric shock. Refer all servicing to authorized service personnel. Unplug the computer from the power supply. Then refer servicing to qualified service personnel under any of the following conditions:

• When the power cord or AC/DC adapter is damaged or frayed.

• If the computer has been exposed to rain or other liquids.

• If the computer does not work normally when you follow the operating instructions.

• If the computer has been dropped or damaged (do not touch the poisonous liquid if the LCD panel breaks).

• If there is an unusual odor, heat or smoke coming from your computer.

Bottom Cover Removal Warning

Users should not remove any cover(s) and /or screw(s) for the purposes of device upgrade as this may violate the terms of your warranty. If you need to replace/remove the hard disk/RAM/optical device etc., for any reason, please contact your distributor/supplier for further information.

Removal Warning

When removing any cover(s) and screw(s) for the purposes of device upgrade, remember to replace the cover(s) and screw(s) before restoring power to the system.

Also note the following when the cover is removed:

• Hazardous moving parts.

• Keep away from moving fan blades.

IX

Preface

Power Safety

The computer has specific power requirements:

Power Safety

Warning

Before you undertake any upgrade procedures, make sure that you have turned off the power, and disconnected all peripherals and cables (including telephone lines and power cord).

• Only use a power adapter approved for use with this computer.

• Your AC/DC adapter may be designed for international travel but it still requires a steady, uninterrupted power supply. If you are unsure of your local power specifications, consult your service representative or local power company.

• The power adapter may have either a 2-prong or a 3-prong grounded plug. The third prong is an important safety feature; do not defeat its purpose. If you do not have access to a compatible outlet, have a qualified electrician install one.

• When you want to unplug the power cord, be sure to disconnect it by the plug head, not by its wire.

• Make sure the socket and any extension cord(s) you use can support the total current load of all the connected devices.

• Before cleaning the computer, make sure it is disconnected from any external power supplies (i.e. AC/DC adapter or car adapter).

You must also remove your battery in order to prevent accidentally turning the machine on.

Before removing the battery disconnect the AC/DC adapter from the computer.

Do not plug in the power cord if you are wet.

Do not use the power cord if it is broken.

Do not place heavy objects on the power cord.

X

Preface

Polymer Battery Precautions

Note the following information which is specific to polymer batteries only, and where applicable, this overrides the general battery precaution information overleaf.

• Polymer batteries may experience a slight expansion or swelling, however this is part of the battery’s safety mechanism and is not a cause for concern.

• Use proper handling procedures when using polymer batteries. Do not use polymer batteries in high ambient temperature environments, and do not store unused batteries for extended periods.

• If you are working in areas of low temperature use the AC/DC adapter to power the computer.

See also the general battery precautionary information overleaf for further information.

XI

Preface

General Battery Precautions

• Only use batteries designed for this computer. The wrong battery type may explode, leak or damage the computer.

• Do not remove any batteries from the computer while it is powered on.

• Do not continue to use a battery that has been dropped, or that appears damaged (e.g. bent or twisted) in any way. Even if the computer continues to work with a damaged battery in place, it may cause circuit damage, which may possibly result in fire.

• If you do not use the battery for an extended period, then remove the battery from the computer for storage.

• Recharge the batteries using the notebook’s system. Incorrect recharging may make the battery explode.

• Do not try to repair a battery pack. Refer any battery pack repair or replacement to your service representative or qualified service personnel.

• Keep children away from, and promptly dispose of a damaged battery. Always dispose of batteries carefully. Batteries may explode or leak if exposed to fire, or improperly handled or discarded.

• Keep the battery away from metal appliances.

• Affix tape to the battery contacts before disposing of the battery.

• Do not touch the battery contacts with your hands or metal objects.

Battery Disposal & Caution

The product that you have purchased contains a rechargeable battery. The battery is recyclable. At the end of its useful life, under various state and local laws, it may be illegal to dispose of this battery into the municipal waste stream. Check with your local solid waste officials for details in your area for recycling options or proper disposal.

Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Discard used battery according to the manufacturer’s instructions.

XII

Preface

Cleaning

Do not apply cleaner directly to the computer; use a soft clean cloth.

Do not use volatile (petroleum distillates) or abrasive cleaners on any part of the computer.

Cleaning Instructions

(

For Computer Models Supplied with Light Blue Cleaning Cloth

)

Some computer models in this series come supplied with a light blue cleaning cloth. To clean the computer case with this cloth follow the instructions below:

1.

Power off the computer and peripherals.

2.

Disconnect the AC/DC adapter from the computer.

3.

Use a little water to dampen the cloth slightly.

4.

Clean the computer case with the cloth.

5.

Dry the computer with a dry cloth, or allow it time to dry before turning on.

6.

Reconnect the AC/DC adapter and turn the computer on.

XIII

Preface

Travel Considerations

As you get ready for your trip, run through this list to make sure the system is ready to go:

1.

Check that the battery pack and any spares are fully charged.

2.

Power off the computer and peripherals.

3.

Close the display panel and make sure it’s latched.

4.

Disconnect the AC/DC adapter and cables. Stow them in the carrying bag.

5.

The AC/DC adapter uses voltages from 100 to 240 volts so you won’t need a second voltage adapter. However, check with your travel agent to see if you need any socket adapters.

6.

Put the notebook in its carrying bag and secure it with the bag’s straps.

7.

If you’re taking any peripherals (e.g. a printer, mouse or digital camera), pack them and those devices’ adapters and/or cables.

8.

Anticipate customs - Some jurisdictions may have import restrictions or require proof of ownership for both hardware and software. Make sure your “papers” are handy.

Power Off Before Traveling

Make sure that your notebook is completely powered off before putting it into a travel bag (or any such container). Putting a notebook which is powered on in a travel bag may cause the Vents/Fan Intakes to be blocked. To prevent your computer from overheating make sure nothing blocks the Vent/Fan Intakes while the computer is in use.

XIV

Preface

On the Road

In addition to the general safety and maintenance suggestions in this preface, and Chapter 8: Troubleshooting, keep these points in mind:

Hand-carry the notebook -

For security, don’t let it out of your sight. In some areas, computer theft is very common. Don’t check it with “normal” luggage. Baggage handlers may not be sufficiently careful. Avoid knocking the computer against hard objects.

Beware of Electromagnetic fields -

Devices such as metal detectors & X-ray machines can damage the computer, hard disk, floppy disks, and other media. They may also destroy any stored data - Pass your computer and disks around the devices. Ask security officials to hand-inspect them (you may be asked to turn it on).

Note

:

Some airports also scan luggage with these devices.

Fly safely -

Most airlines have regulations about the use of computers and other electronic devices in flight.

These restrictions are for your safety, follow them. If you stow the notebook in an overhead compartment, make sure it’s secure. Contents may shift and/or fall out when the compartment is opened.

Get power where you can -

If an electrical outlet is available, use the AC/DC adapter and keep your battery(ies) charged.

Keep it dry -

If you move quickly from a cold to a warm location, water vapor can condense inside the computer.

Wait a few minutes before turning it on so that any moisture can evaporate.

XV

Preface

Developing Good Work Habits

Developing good work habits is important if you need to work in front of the computer for long periods of time.

Improper work habits can result in discomfort or serious injury from repetitive strain to your hands, wrists or other joints. The following are some tips to reduce the strain:

• Adjust the height of the chair and/or desk so that the keyboard is at or slightly below the level of your elbow. Keep your forearms, wrists, and hands in a relaxed position.

• Your knees should be slightly higher than your hips. Place your feet flat on the floor or on a footrest if necessary.

• Use a chair with a back and adjust it to support your lower back comfortably.

• Sit straight so that your knees, hips and elbows form approximately 90-degree angles when you are working.

• Take periodic breaks if you are using the computer for long periods of time.

Remember to:

• Alter your posture frequently.

• Stretch and exercise your body several times a day.

• Take periodic breaks when you work at the computer for long periods of time. Frequent and short breaks are better than fewer and longer breaks.

XVI

Preface

Lighting

Proper lighting and a comfortable viewing angle can reduce eye strain and shoulder and neck muscle fatigue.

• Position the display to avoid glare or reflections from overhead lighting or outside sources of light.

• Keep the display screen clean and set the brightness and contrast to levels that allow you to see the screen clearly.

• Position the display directly in front of you at a comfortable viewing distance.

• Adjust the display-viewing angle to find the best position.

LCD Screen Care

To prevent

image persistence

on LCD monitors (caused by the continuous display of graphics on the screen for an extended period of time) take the following precautions:

• Set the

Windows

Power Plans

to turn the screen off after a few minutes of screen idle time.

• Use a rotating, moving or blank screen saver (this prevents an image from being displayed too long).

• Rotate desktop background images every few days.

• Turn the monitor off when the system is not in use.

LCD Electro-Plated Logos

Note that in computers featuring a raised LCD electro-plated logo, the logo is covered by a protective adhesive.

Due to general wear and tear, this adhesive may deteriorate over time and the exposed logo may develop sharp edges. Be careful when handling the computer in this case, and avoid touching the raised LCD electro-plated logo. Avoid placing any other items in the carrying bag which may rub against the top of the computer during transport. If any such wear and tear develops contact your distributor/supplier.

XVII

Preface

XVIII

Preface

Contents

Notice .............................................................................................................................................................I

ErP Off Mode Power Consumption Statement: ........................................................................................... II

FCC Statement ............................................................................................................................................IV

FCC RF Radiation Exposure Statement: ..................................................................................................... V

Instructions for Care and Operation ......................................................................................................... VII

Servicing .....................................................................................................................................................IX

Power Safety ................................................................................................................................................ X

Polymer Battery Precautions ......................................................................................................................XI

General Battery Precautions ..................................................................................................................... XII

Cleaning ................................................................................................................................................... XIII

Cleaning Instructions ............................................................................................................................... XIII

Travel Considerations ..............................................................................................................................XIV

Quick Start Guide

Overview ....................................................................................................................................................1-1

Advanced Users .........................................................................................................................................1-2

Beginners and Non-Advanced Users .........................................................................................................1-2

Warning Boxes ..........................................................................................................................................1-2

Not Included ..............................................................................................................................................1-3

Model Differences .....................................................................................................................................1-3

System Startup ...........................................................................................................................................1-4

System Software ........................................................................................................................................1-5

XIX

Preface

LCD Panel Open ........................................................................................................................................1-6

LED Indicators ...........................................................................................................................................1-7

Illuminated Color LED Keyboard .............................................................................................................1-8

Keyboard Backlight LED Device ..............................................................................................................1-9

Function/Hot Key Indicators ...................................................................................................................1-10

Control Center .........................................................................................................................................1-11

Flexikey® Application ............................................................................................................................1-12

Left & Right Views .................................................................................................................................1-13

Front & Rear Views .................................................................................................................................1-15

Bottom View ............................................................................................................................................1-16

Windows 10 Start Menu ..........................................................................................................................1-17

Right-Clicking the Windows Logo In Start Menu ..................................................................................1-18

Windows 10 Control Panel ......................................................................................................................1-20

Settings ....................................................................................................................................................1-21

Windows 10 Taskbar ...............................................................................................................................1-22

Action Center ...........................................................................................................................................1-23

Video Features .........................................................................................................................................1-24

Power Options .........................................................................................................................................1-27

Features & Components

Overview ....................................................................................................................................................2-1

Hard Disk Drive/Solid State Drive ............................................................................................................2-2

Micro SD Push-Push Card Reader ............................................................................................................2-3

XX

Preface

Touchpad and Buttons/Mouse ...................................................................................................................2-4

Touchpad Sensitivity .................................................................................................................................2-4

Mouse Properties Control Panel ................................................................................................................2-5

Mouse & Touchpad Devices .....................................................................................................................2-7

Realtek Audio Console ............................................................................................................................2-14

Realtek Audio Console - Main ................................................................................................................2-15

Realtek Audio Console - Speakers ..........................................................................................................2-16

Realtek Audio Console - Microphone .....................................................................................................2-17

Realtek Audio Console - Device Advanced Settings ..............................................................................2-18

Power Management

Overview ....................................................................................................................................................3-1

The Power Sources ....................................................................................................................................3-2

AC/DC Adapter .........................................................................................................................................3-2

Battery ........................................................................................................................................................3-2

Turning On the Computer ..........................................................................................................................3-3

Shutting the Computer Down ....................................................................................................................3-4

Power Plans ...............................................................................................................................................3-5

Power-Saving States ..................................................................................................................................3-7

Sleep ..........................................................................................................................................................3-7

Hibernate ....................................................................................................................................................3-8

Shut down ..................................................................................................................................................3-8

Configuring the Power Buttons .................................................................................................................3-9

XXI

Preface

Resuming Operation ................................................................................................................................3-11

Settings Menu Power Controls ................................................................................................................3-13

Battery Information .................................................................................................................................3-16

Battery Power ..........................................................................................................................................3-16

Power Slider Settings ...............................................................................................................................3-17

Conserving Battery Power .......................................................................................................................3-18

Battery Life ..............................................................................................................................................3-19

New Battery .............................................................................................................................................3-19

Recharging the Battery with the AC/DC Adapter ...................................................................................3-20

Proper handling of the Battery Pack ........................................................................................................3-20

Battery FAQ .............................................................................................................................................3-21

Removing the Battery ..............................................................................................................................3-24

Inserting the Battery ................................................................................................................................3-25

Drivers & Utilities

What to Install ............................................................................................................................................4-1

Module Driver Installation ........................................................................................................................4-1

Driver Installation ......................................................................................................................................4-2

Updating/Reinstalling Individual Drivers ..................................................................................................4-5

User Account Control ................................................................................................................................4-6

Windows Security Message .......................................................................................................................4-6

New Hardware Found ................................................................................................................................4-6

Driver Installation Procedure .....................................................................................................................4-7

XXII

Preface

Chipset .......................................................................................................................................................4-7

NVIDIA Video (VGA) ..............................................................................................................................4-7

NVIDIA Apps ............................................................................................................................................4-7

LAN ...........................................................................................................................................................4-8

Card Reader ...............................................................................................................................................4-8

Airplane .....................................................................................................................................................4-8

Control Center ...........................................................................................................................................4-8

ANX Driver ...............................................................................................................................................4-8

Creative Sound Blaster Cinema 6 ..............................................................................................................4-8

Audio .........................................................................................................................................................4-9

Optional Drivers ......................................................................................................................................4-11

BIOS Utilities

Overview ....................................................................................................................................................5-1

The Insyde BIOS Utility ............................................................................................................................5-2

Updating the BIOS / CPU ..........................................................................................................................5-3

UEFI Boot ..................................................................................................................................................5-4

Insyde BIOS Start Screen ..........................................................................................................................5-5

Insyde BIOS Start Screen Options: ...........................................................................................................5-6

Boot Manager ............................................................................................................................................5-7

Boot From File / File Explorer ..................................................................................................................5-8

Administer Secure Boot .............................................................................................................................5-9

Setup Utility - Main Menu .......................................................................................................................5-11

XXIII

Preface

Setup Utility - Advanced Menu ...............................................................................................................5-13

Setup Utility - Security Menu ..................................................................................................................5-16

Setup Utility - Boot Menu .......................................................................................................................5-19

Setup Utility - Exit Menu ........................................................................................................................5-21

Modules & Options

Overview ....................................................................................................................................................6-1

Wireless LAN Module ...............................................................................................................................6-2

Intel® WLAN Driver Installation ..............................................................................................................6-3

Qualcomm WLAN Combo Driver Installation .........................................................................................6-4

WLAN Configuration in Windows 10 ......................................................................................................6-5

Fingerprint Reader Module ........................................................................................................................6-8

Fingerprint Reader Driver Installation .......................................................................................................6-9

Fingerprint Module Configuration ..........................................................................................................6-10

Bluetooth & WLAN Combo Module ......................................................................................................6-12

Intel & Qualcomm Bluetooth Combo Driver Installation .......................................................................6-13

Bluetooth Configuration in Windows ......................................................................................................6-14

To Make your Computer Discoverable to Bluetooth Devices .................................................................6-17

Sound Blaster Audio ................................................................................................................................6-18

Creative Sound Blaster Cinema 6 Installation .........................................................................................6-18

Sound Blaster Cinema 6 Application ......................................................................................................6-20

Sound Blaster Cinema 6 ..........................................................................................................................6-21

PC Camera ...............................................................................................................................................6-26

XXIV

Preface

Camera App .............................................................................................................................................6-27

Taking Pictures/Capturing Video ............................................................................................................6-31

Trusted Platform Module .........................................................................................................................6-33

Enabling & Activating TPM ....................................................................................................................6-34

TPM Management in Windows ...............................................................................................................6-35

TPM Actions ............................................................................................................................................6-37

Troubleshooting

Overview ....................................................................................................................................................7-1

Basic Hints and Tips ..................................................................................................................................7-2

Backup and General Maintenance .............................................................................................................7-3

Viruses .......................................................................................................................................................7-4

Upgrading and Adding New Hardware/Software ......................................................................................7-5

Problems and Possible Solutions ...............................................................................................................7-7

Interface (Ports & Jacks)

Overview ...................................................................................................................................................A-1

Notebook Ports and Jacks .........................................................................................................................A-2

Control Center

Overview ...................................................................................................................................................B-1

Power Modes ............................................................................................................................................B-4

LED Keyboard ..........................................................................................................................................B-5

Flexikey® Application .............................................................................................................................B-7

XXV

Preface

Profiles ......................................................................................................................................................B-7

Keyboard Macro and Mouse Macro Settings ...........................................................................................B-8

Enabling or Disabling Flexikey® .............................................................................................................B-8

Keyboard Macro .......................................................................................................................................B-9

Mouse Macro ..........................................................................................................................................B-10

Keyboard Macro - Express Key .............................................................................................................B-11

Keyboard Macro - Express Text .............................................................................................................B-15

Keyboard Macro - Disable ......................................................................................................................B-17

Mouse Macro - Express Key ..................................................................................................................B-18

Mouse Macro - Express Text ..................................................................................................................B-19

Mouse Macro - Disable ..........................................................................................................................B-20

Statistics ..................................................................................................................................................B-21

Video Driver Controls

Overview ...................................................................................................................................................C-1

Video Driver Installation ..........................................................................................................................C-2

NVIDIA Video (VGA) .............................................................................................................................C-2

NVIDIA Apps ...........................................................................................................................................C-2

NVIDIA GeForce Experience ..................................................................................................................C-3

NVIDIA GeForce Experience - BatteryBoost ..........................................................................................C-4

Configure Other Displays Using Project ..................................................................................................C-5

Configuring an External Display In Windows .........................................................................................C-6

XXVI

Preface

HDMI Audio Configuration .....................................................................................................................C-8

Wireless Display .....................................................................................................................................C-11

Wireless Display Configuration .............................................................................................................C-12

NVIDIA Control Panel ...........................................................................................................................C-14

Change Resolution ..................................................................................................................................C-19

Display Devices - NVIDIA CP ...............................................................................................................C-20

Configuring an External Display (NVIDIA) ..........................................................................................C-21

HDCP Status ...........................................................................................................................................C-25

Adjust Video Settings .............................................................................................................................C-26

Configure Surround, PhysX® .................................................................................................................C-27

Set Digital Audio ....................................................................................................................................C-28

Specifications

Core Logic ................................................................................................................................................D-2

Display ......................................................................................................................................................D-2

Memory .....................................................................................................................................................D-2

Storage ......................................................................................................................................................D-2

Audio ........................................................................................................................................................D-2

Pointing Device & Keyboard ....................................................................................................................D-2

Interface ....................................................................................................................................................D-2

Card Reader ..............................................................................................................................................D-2

Slots ..........................................................................................................................................................D-3

XXVII

Preface

Communication .........................................................................................................................................D-3

Power Management ..................................................................................................................................D-3

Power & Battery .......................................................................................................................................D-3

Security .....................................................................................................................................................D-3

Features (For Some Model Designs) ........................................................................................................D-3

Indicators ..................................................................................................................................................D-3

Operating System ......................................................................................................................................D-3

BIOS .........................................................................................................................................................D-3

Environmental Spec ..................................................................................................................................D-4

Dimensions & Weight ..............................................................................................................................D-4

XXVIII

Quick Start Guide

Chapter 1: Quick Start Guide

Overview

This Quick Start Guide is a brief introduction to the basic features of your computer, to navigating around the computer and to getting your system started. The remainder of the manual covers the following:

Chapter 2

A guide to using some of the main features of the computer e.g. the

storage devices

(

hard disk

,

optical device

,

Multi-in-1 card reader

),

TouchPad

&

Mouse

&

Audio

.

Chapter 3

The computer’s

power

saving options.

Chapter 4

The installation of the

drivers

and utilities essential to the operation or improvement of some of the computer’s subsystems.

Chapter 5

An outline of the computer’s built-in software or

BIOS

(Basic Input Output System).

Chapter 7

A quick guide to the computer’s

PC Camera

,

Wireless LAN

,

Combo Bluetooth & WLAN, TPM

(security)

modules (some of which may be

optional

depending on your purchase configuration).

Chapter 7

A

troubleshooting

guide.

Appendix A

Definitions of the

interface

,

ports

/

jacks

which allow your computer to communicate with external devices.

Appendix B

Information on

Control Center

.

Appendix C

Information on the

Video driver controls

.

Appendix D

The computer’s

specification

.

1

Overview 1 - 1

1

Quick Start Guide

Advanced Users

If you are an advanced user you may skip over most of this Quick Start Guide. However you may find it useful to refer to

“What to Install” on page 4 - 1

and

“BIOS Utilities” on page 5 - 1

in the remainder of the User’s

Manual. You may also find the notes marked with a  of interest to you.

Beginners and Non-Advanced Users

Notes

Check the light colored boxes with the mark above to find detailed information about the computer’s features.

If you are new to computers (or do not have an advanced knowledge of them) then the information contained in the Quick Start Guide should be enough to get you up and running. Eventually you should try to look through all the documentation (more detailed descriptions of the functions, setup and system controls are covered in the remainder of the User’s Manual), but do not worry if you do not understand everything the first time. Keep this manual nearby and refer to it to learn as you go. You may find it useful to refer to the notes marked with a

 as indicated in the margin.

For a more detailed description of any of the interface ports and jacks see

“Interface

(Ports & Jacks)” on page A - 1

.

Warning Boxes

No matter what your level please pay careful attention to the warning and safety information indicated by the

symbol. Also please note the safety and handling instructions as indicated in the

Preface

.

1 - 2 Overview

Quick Start Guide

Not Included

Operating Systems (e.g.

Windows 10

) and applications (e.g. word processing, spreadsheet and database programs) have their own manuals, so please consult the appropriate manuals.

Drivers

If you are installing new system software, or are re-configuring your computer for a different system, you will need to install

the drivers listed in

“Drivers & Utilities” on page 4 - 1

. Drivers are programs which act as an interface between the com-

puter and a hardware component e.g. a wireless network module. It is very important that you install the drivers in the order listed. You will be unable to use most advanced controls until the necessary drivers and utilities are properly installed. If your system hasn’t been properly configured (your service representative may have already done that for you); refer to

Chapter 4

for installation instructions.

Ports and Jacks

See

“Interface (Ports & Jacks)” on page A - 1

for a description of the interface (ports & jacks) which allow your computer to communicate with external devices, connect to the internet etc.

1

Model Differences

This notebook series includes designs, based on specification, that may also vary slightly in appearance. Note that though your computer may look slightly different from that pictured throughout this manual, all ports, jacks

(other than those indicated in the specification) and general functions are the same for all the design styles (see

Appendix D

for further details).

Overview 1 - 3

1

Quick Start Guide

System Startup

1.

Remove all packing materials, and place the computer on a stable surface.

2.

Securely attach any peripherals you want to use with the notebook (e.g. keyboard and mouse) to their ports.

3.

When first setting up the computer use the following procedure

(as to safeguard the computer during shipping, the battery will be locked to not power the system until first connected to the AC/DC adapter and initially set up as below):

• Attach the AC/DC adapter cord to the DC-In jack at the rear of the computer, then plug the AC power cord into an outlet, and connect the AC power cord to the AC/DC adapter and

leave it there for 6 seconds or longer

.

• Remove the adapter cord from the computer’s DC-In jack, and then plug it back in again; the battery will now be unlocked.

4.

Use one hand to raise the lid/LCD to a comfortable viewing angle (

do not exceed 130 degrees

); use the other hand to support the base of the computer (

Note

:

Never

lift the computer by the lid/LCD).

Shutdown

Note that you should always shut your computer down by choosing the

Shut

Down

command in

Windows

(see page

1 - 27

). This will help prevent hard disk or system problems.

130

°

Figure 1 - 1

- Computer with AC/DC Adapter Plugged-In & LCD/Lid Open

1 - 4 System Startup

Quick Start Guide

System Software

Your computer may already come with system software pre-installed. Where this is not the case, or where you are re-configuring your computer for a different system, you will find the

Windows 10 (64-bit)

operating system is supported.

1

Windows OS

Note that the information included on the following pages is for

Windows 10 only

.

In order to run

Windows 10 (64-bit)

your computer requires a minimum

8GB

of system memory (RAM).

System Startup 1 - 5

1

Quick Start Guide

Figure 1 - 2

LCD Panel Open

1. Built-in PC Camera

2. PC Camera LED

3. Built-In Array

Microphone

4. LCD

5. Power Button

6. Keyboard

7. Touchpad & Buttons

8. Fingerprint Reader

Sensor (

Optional

)

LCD Panel Open

3 2 1 3

4

6

Note that the Touchpad and

Buttons valid operational area is that indicated within the red dotted lines above.

8

7

1 - 6 LCD Panel Open

5

Wireless Device

Operation Aboard Aircraft

The use of any portable electronic transmission devices aboard aircraft is usually prohibited. Make sure the

WLAN and Bluetooth module(s) are OFF

if you are using the computer aboard aircraft by putting the system in to

Airplane

Mode

(see

Table 1 - 3, on page 1 - 10

).

8

LED Indicators

The LED indicators display helpful information about the current status of the computer.

Quick Start Guide

Icon Color Description

1

Orange

Green

Blinking Green

Orange

Green

Blinking Orange

Green

Green

DC Power is Plugged In

The Computer is On

The Computer is in Sleep Mode

The Battery is Charging

The Battery is Fully Charged

The Battery Has Reached Critically Low Power Status

Airplane Mode

is

ON

(the WLAN, Bluetooth & 3G/4G Modules are OFF)

Hard Disk Activity

Table 1 - 1

- LED Indicators

LCD Panel Open 1 - 7

1

Quick Start Guide

Other Keyboards

If your keyboard is damaged or you just want to make a change, you can use any standard USB keyboard. The system will detect and enable it automatically. However special functions/hot-keys unique to the system’s regular keyboard may not work.

Scr Lk

Hold down the

Fn Key

and Scr Lk to enable scroll lock and check the

LED indicator for status.

Illuminated Color LED Keyboard

The

illuminated colored

keyboard has an embedded numerical keypad for easy numeric data input, and features function keys to allow you to change operational features instantly. See

Table 1 - 3, on page 1 - 10

for full function key combination

details, and see

“Illuminated Color LED Keyboard” on page 1 - 8

.

Play/Pause Key

Function Keys

Scr Lk Key

Num Lk Key

Game Control Keys

Windows Logo Key

Menu/Application Key

Fn Key

Numerical

Keypad

Figure 1 - 3

- Illuminated Color LED Keyboard

Special Characters

Some software applications allow the number-keys to be used with

Alt

to produce special characters.

These special characters can only be produced by using the numeric keypad. Regular number keys (in the upper row of the keyboard) will not work. Make sure that

NumLk

is on.

1 - 8 Illuminated Color LED Keyboard

Quick Start Guide

Keyboard Backlight LED Device

(For Illuminated Colored Keyboards Only)

Press

Fn

plus the

2

key to toggle the keyboard LED on/off. The keyboard LED may be configured using the

Fn + key combination

outlined in the table below. In addition press

Fn

plus the

1

key to launch the

keyboard backlight application to configure the settings (see

“LED Keyboard” on page B - 5

).

Fn +

Fn +

Main Keyboard Colored LED Function key Combinations

1

Launch the Keyboard Backlight

Application

1

2

Toggle the Keyboard Backlight LED On/

Off

2 3

4

Fn +

3

Keyboard Backlight LED Low

1

Fn +

4

Keyboard Backlight LED High

Table 1 - 2

- Main Keyboard LEDs (for Illuminated Colored Keyboards Only)

Keyboard Backlight LED Device 1 - 9

1

Quick Start Guide

Function/Hot Key Indicators

Keys Function

Fn +

Fn +

Fn +

Fn +

Fn +

Fn +

Fn +

Fn +

Fn +

Keys Function

Play/Pause (in Audio/Video Programs)

Touchpad Toggle

Turn Display Backlight Off

(Press a key to or use touchpad to turn on)

Mute Toggle

Fn +

Fn +

Sleep Toggle

Number Lock

Toggle

Scroll Lock Toggle

Caps Lock Toggle

Volume Decrease/

Increase

Change Display Configuration

Display Brightness

Decrease/Increase

PC Camera Power

Toggle

Airplane Mode

Toggle

Fn +

Control Center Toggle

Fn +

Fn +

Flexikey® Enable/

Disable

*

Fan Control Toggle

Automatic Fan Control

/ Full Power Power

*Note

: It is recommended that you use

Maximum

fan speed when playing games.

The function keys (F1 - F12 etc.) will act as hot keys when pressed while the Fn key is held down

Table 1 - 3

- Function & Hot Key Indicators

1 - 10 Function/Hot Key Indicators

Quick Start Guide

Control Center

Run the

Control Center

from the

Windows Start

menu or use the

Fn + Esc

key combination, or double-click the icon in the notification area of the taskbar. The

Control Center

provides quick access to

Power Modes

,

Fan

settings and

LED Keyboard

configuration (see

Appendix B

).

1

Figure 1 - 4

- Control Center

Control Center 1 - 11

1

Quick Start Guide

Flexikey® Application

The

Flexikey®

application is a quick hotkey configuration application, which allows you to

assign a single key

to

launch multiple key combinations

, to

create text macros

and to

disable

certain keys. The application can also be used to

configure the mouse buttons

to create hotkeys for gaming etc. Click

Flexikey

in the

Control

Center

or

Start

menu to launch the application (see

Appendix B

for full details).

Windows Key

Fn & P Keys

Note that you can assign actions to any keyboard key except the

Windows key

Fn and P key

.

1 - 12 Flexikey® Application

Figure 1 - 5

- Flexikey® Application

Left & Right Views

1

2

3

3

4

5

6

7

8

USB Ports

On this computer model there are two USB 3.2 Gen 2 Type A ports, one USB 2.0 port and one Type C DisplayPort 1.4 over USB 3.2 Gen 2.

Note

: The maximum amount of current supplied by the USB Type-C port is 500 mA for

USB2.0/900 mA for USB 3.2.

Quick Start Guide

Figure 1 - 6

Left & Right Views

1. Security Lock Slot

2. RJ-45 LAN Jack

3. USB 3.2 Gen 2

Type-A Ports

4. MicroSD Card

Reader

5. 2-In-1 Audio Jack

(Headphone and

Microphone)

6. Microphone-In Jack

7. USB 2.0 Port

8. Vent

1

Overheating

To prevent your computer from overheating make sure nothing blocks the Vent/Fan Intake while the computer is in use.

Left & Right Views 1 - 13

1

Quick Start Guide

Combination Audio Jacks

Note that the combination audio jacks can support a microphone, headphone or headset (i.e. a combination microphone/ headphone).

1.

When a device is plugged in to the combination audio jack a a dialog (“

Which device did you plug in

?”) box will pop-up.

2.

Select the appropriate device from the drop-down menu according to the device plugged-in (e.g. Headset), and then click

OK

to save the setting.

1 - 14 Left & Right Views

Front & Rear Views

1

2

3

4

5

6

2

Overheating

To prevent your computer from overheating make sure nothing blocks the Vent/Fan Intake while the computer is in use.

Mini DisplayPort Cables

When using cables connected to the Mini DisplayPort, try to make sure that the cables are not bent excessively, as bending the cables may cause signal problems.

Quick Start Guide

Figure 1 - 7

Front & Rear Views

1. LED Indicators

2. Vent/Fan Intake

3. Type C DisplayPort

1.4 over USB 3.2

Gen 2

4. HDMI-Out Port

5. Mini DisplayPort 1.4

6. DC-In Jack

1

Front & Rear Views 1 - 15

1

Quick Start Guide

Figure 1 - 8

Bottom View

1. Battery

2. Vent/Fan Intake/

Outlet

3. Speakers

Battery Information

Always completely discharge, then fully charge, a new battery before using it.

Completely discharge and charge the battery at least once every 30 days or after about 20 partial discharges.

We recommend that you do not remove the battery yourself.

Bottom View

2

Overheating

To prevent your computer from overheating make sure nothing blocks the Vent/Fan

Intake while the computer is in use.

2

1

3

3

Bottom Cover Removal Warning

Do not remove any cover(s) and /or screw(s) for the purposes of device upgrade as this may violate the terms of your warranty.

If you need to replace/remove the hard disk/RAM/optical device etc., for any reason, please contact your distributor/supplier for further information.

1 - 16 Bottom View

Quick Start Guide

Windows 10 Start Menu

Most of the apps, control panels, utilities and programs within

Windows 10

can be accessed from the

Start

Menu

by clicking the icon in the taskbar in the lower left corner of the screen (or by pressing the

Windows

Logo Key

on the keyboard). The Start Menu will contain a number of apps, and many more will be installed as you add more applications etc. Not all of these apps may fit on the screen so you can use the scroll bar to move up and down the screen.

Windows Screens

Note that the

Windows

screens on the following pages are included as a basic guide and introduction to navigating around

Windows 10

.

However note that these screens are always subject to change, upgrade and redesign. Check the Microsoft website for details.

1

Figure 1 - 9

- Windows Start Menu

Windows 10 Start Menu 1 - 17

1

Quick Start Guide

Right-Clicking the Windows Logo In Start Menu

Right-click the Start Menu icon (or use the

Windows Logo Key + X

key combination) to bring up an advanced

Context Menu

of useful features such as Apps and Features, Power Options, Task Manager, Search,

File Explorer, Device Manager, Computer Management and Network Connections etc.

Right-Click Icon

Figure 1 - 10

- Right-Click Windows Logo in Start Menu

1 - 18 Windows 10 Start Menu

Quick Start Guide

Pining/Unpinning Apps & Programs to/from the Start Menu

To make things easy to find you can add and remove tiles for apps and programs to the Start Menu. Right-Click on a program’s icon and select

Pin to Start

from the drop-down menu. To remove an app or program from the

Start Menu right-click the icon and select

Unpin from Start

. You can use the same method to

pin apps/programs to/from the taskbar

(select pin to taskbar/unpin this program from the taskbar).

1

Figure 1 - 11

- Pin to Start/Unpin from Start

Windows 10 Start Menu 1 - 19

1

Quick Start Guide

Windows 10 Control Panel

In many instances throughout this manual you will see an instruction to open the

Control Panel

. The Control

Panel can be accessed in a number of ways in

Windows 10

.

• Select

Control Panel

under the

Windows System

item in the

Start Menu

.

• Type

Control Panel

into the

Search

box in the taskbar and click on the icon when it pops up.

• You can pin the

Control

Panel

tile to

Start

or

taskbar.

Figure 1 - 12

- Windows 10 Control Panel Access

1 - 20 Windows 10 Control Panel

Quick Start Guide

Settings

The

Settings

item in the Start Menu (and also as an App) gives you quick access to a number of system settings control panels allowing you to adjust settings for System, Devices, Network & internet, Personalization, Apps,

Accounts, Time & language, Gaming, Ease of Access, Privacy and Update & security.

1

Figure 1 - 13

- Settings

Windows 10 Control Panel 1 - 21

1

Quick Start Guide

Windows 10 Taskbar

In many instances throughout this manual you will see an instruction to access the

notification area of the taskbar

. The notification area of the taskbar in the bottom right of the screen. Some of the Control Panels and applications referred to throughout the course of this manual can be accessed from here.

Taskbar

Taskbar - Pinned Programs and Apps

Notification Area

Figure 1 - 14

- Taskbar

You can pin/unpin apps to/from the taskbar in much the same way as you can to the Start screen (see

“Pining/

Unpinning Apps & Programs to/from the Start Menu” on page 1 - 19

).

1 - 22 Windows 10 Control Panel

Quick Start Guide

Action Center

The

Action Center

appears as a vertical panel on the right side of the screen (click

Expand

to view the full panel) when you swipe in from the right or click the button in the notification tray. This gives you access to commonly needed functions like Network, All Settings, Airplane Mode, and Project etc. The Action Center also contains a

Brightness

slider when expanded.

1

Figure 1 - 15

- Action Center

Windows 10 Control Panel 1 - 23

1

Quick Start Guide

Video Features

You can switch display devices, and configure display options, from the

Display settings

(click the

Start Menu

and click

Settings > System

or right-click the desktop and select

Display settings

) control panel (see page

1 -

25

). In

Windows 10

it is possible to quickly configure external displays from the

Project

menu ( press the Windows logo key on your keyboard and the

P

key or

Fn + F7

).

To Configure Displays using Project

1.

Attach your display to the appropriate port, and turn it on.

2.

Press the

+ P

(or

Fn +

F7

) key combination.

3.

Click on any one of the options from the menu to select

PC screen only

,

Duplicate

,

Extend

or

Second screen only

.

4.

You can also click

Connect to a wireless display

at the bottom of the

Project

screen and follow the steps to connect to any wireless enabled display.

Configuring External Displays

When multiple external display are attached to the

HDMI or Mini DisplayPort, it is recommended that you use the

System

(in

Settings -

page

C - 6

) control panel or the

+ P

(or

Fn + F7 -

page

C - 5

) key combination, to configure the external displays.

External displays can also be configured in the

NVIDIA (

page

C - 14

)

control panel.

Figure 1 - 16

- Project (Devices)

1 - 24 Video Features

Quick Start Guide

To access the

Display Settings:

1.

You can quickly adjust the display by right-clicking the desktop and selecting

Display Settings

.

2.

Adjust the settings for

Brightness and color

,

Scale and layout

,

Resolution

and

Orientation

from the menus.

3.

When and external display is attached you can arrange the display configuration from the

Multiple Displays

menu, and arrange the configuration from

Select and rearrange displays

.

4.

Click

Apply

to save any changes made.

1

Figure 1 - 17

- Display Settings

Video Features 1 - 25

1

Quick Start Guide

To access the

NVIDIA Control Panel

:

1.

Access the

NVIDIA Control Panel

from the

Start

menu in

Windows

(or right-click the desktop and select

NVIDIA Control Panel

).

1 - 26 Video Features

Figure 1 - 18

- NVIDIA Control Panel

Quick Start Guide

Power Options

Power Options (Hardware and Sound)

can be accessed from the Control Panel. The

Power

button item in

Start Menu

(or the context menu) may be used to

Shut down

or

Restart

(you can also add

Hibernate/Sleep

to the menu - see page

1 - 28

). To fully control all the power options (including Hibernate mode) go to the

Power

Options

control panel and configure the power button, sleep button and lid to perform the function selected.

Using the Power Button

1. Go to the

Start Menu

.

2. Click the

Power button

.

3. Select the power state required from the menu.

1

Figure 1 - 19

- Shut Down/Restart

Power Options 1 - 27

1

Quick Start Guide

You can also use the

context menu

(right-click the Start Menu icon or press the Windows logo

+ X

key combination) to

Sign out, Sleep

,

Hibernate

,

Shut down

, and

Restart

.

Adding Hibernate/Sleep to the Power Men

1. Go to the

Power Options

(

Hardware and Sound

) control panel (or go to

Windows Settings > Power & sleep >

Additional power settings

).

2. Click

Choose what the power buttons do

.

3. Click “

Change settings that are currently unavailable

.

4. Click to put a check in the

Hibernate/Sleep

box under

Shutdown settings

.

5. Click

Save Changes

and close the control panel.

Figure 1 - 20

- Context Menu Shut Down or sign out

Ctrl + Alt + Delete Key Combination

You can use the

CTRL + ALT + DEL

key combination to bring up a full-screen displaying

Lock

,

Sign out

,

Change a password, Task Manager and Switch User

. If you click the

Power

icon in the lower right corner of the screen a power management option menu appears to display

Sleep

,

Hibernate

,

Shut down

, and

Restart

.

1 - 28 Power Options

Quick Start Guide

Minimum Screen Resolution Settings

1.

Windows 10

has minimum screen resolution requirements.

2.

Right-click a blank area of the Desktop and select

Display Settings

.

3.

Adjust the

Display Resolution

to make sure that it is at least

1024 * 768,

although preferably

1366 * 768

or above.

1

Figure 1 - 21

- Display (Resolution)

Power Options 1 - 29

1

Quick Start Guide

1 - 30

Chapter 2: Features & Components

Features & Components

Overview

Read this chapter to learn more about the following main features and components of the computer:

• Hard Disk Drive/Solid State Drive

• Micro SD Push-Push Card Reader

• Touchpad and Buttons/Mouse

• Realtek Audio Console

2

Overview 2 - 1

2

Features & Components

Hard Disk Drive/Solid State Drive

The hard disk drive/solid state drive is used to store your data in the computer. The hard disk can be taken out to accommodate other serial (SATA) hard disk drives, however you will need to contact your distributor/supplier to do this in order to avoid violating the terms of your warranty. The system can also support solid state drives

as storage devices (see

“Storage” on page D - 2

for specification information).

2 - 2 Hard Disk Drive/Solid State Drive

1

Features & Components

Micro SD Push-Push Card Reader

The

Micro Secure Digital (SD)

card reader allows you to use some of the latest digital storage cards. Push the card into the slot and it will appear as a removable device, and can be accessed in the same way as your hard disk (s). Make sure you install the

card reader driver (see

“Card Reader” on page 4 - 8

).

Push-Push Card

Reader

The card reader features a push-in/push-out card insertion and ejection mechanism. Simply push the card to insert and eject it, however Ms

Duo cards require an adapter.

1.

Card Reader

Figure 2 - 1

Right View

2

Micro SD Push-Push Card Reader 2 - 3

2

Features & Components

Touchpad Cleaning

In order to improve pad performance it is necessary to keep the surface clean and free of fingerprints and marks etc.

Use a soft dry cleaning cloth to keep the pad surface clean.

Disabling the Pad

Use the

Fn + F1

or Control Center button to disable the Touchpad.

Figure 2 - 2

Touchpad

Sensitivity

Touchpad and Buttons/Mouse

The Touchpad is an alternative to the mouse; however, you can also add a mouse to your computer through one of the USB ports. The Touchpad buttons function in much the same way as a two-button mouse.

Touchpad Sensitivity

The

mouse button zones

at the bottom of the pad measure about

15mm from the bottom

of the pad, and the

left and right buttons

are divided roughly down the middle. Press the left button zone for a left click, and right button zone for a right click action.

Mouse Driver

If you are using an external mouse your operating system may be able to auto-configure your mouse during its installation or only enable its basic functions. Be sure to check the device’s user documentation for details.

2 - 4 Touchpad and Buttons/Mouse

Features & Components

Mouse Properties Control Panel

You can configure the functions from the

Mouse

control panel in

Windows

as follows.

1.

Right-click the

Start Menu

icon.

2.

Select

Control Panel

.

3.

Click

Mouse

(

Hardware and Sound > Devices and Printers

).

4.

Click the menu headings tabs to adjust your mouse preferences.

Disabling the

Touchpad

If you need to disable the Touchpad for any reason (e.g. you may find that when using the computer’s internal keyboard you accidentally trigger the Touchpad when resting your wrists or palms on it) you can do so by using

Fn + F1

key combination.

2

Figure 2 - 3

Mouse Properties

Control Panel -

Buttons

Mouse Properties Control Panel 2 - 5

2

Features & Components

Figure 2 - 4

Mouse Properties

Control Panels

2 - 6 Mouse Properties Control Panel

Features & Components

Mouse & Touchpad Devices

You can configure the functions from the

Mouse or Touchpad

control panels in

Devices

in the

Settings

control panel as follows.

1.

Click the

Settings

item in the

Start Menu

(or

All Settings

in the Action Center).

2.

Click

Devices

.

3.

Click

Mouse

or

Touchpad

.

2

Figure 2 - 5

Windows Settings

> Mouse/Touchpad

Mouse & Touchpad Devices 2 - 7

2

Features & Components

Mouse Settings

You can select the primary mouse button and scrolling options and access Mouse

Properties from

Additional mouse options

.

Figure 2 - 6

Windows Settings

Mouse

2 - 8 Mouse & Touchpad Devices

Features & Components

Touchpad Settings

You can disable the Touchpad by clicking the Touchpad button to turn it off.

You can set the system to automatically disable the internal Touchpad when an external USB point device (e.g a USB mouse) is attached. Click “

Leave touchpad on when a mouse is connected

” to off.

2

Figure 2 - 7

Windows Settings

Touchpad

Mouse & Touchpad Devices 2 - 9

2

Features & Components

Touchapd Taps

The

Touchpad Sensitivity

feature helps prevent recognizing taps on the pad by accident, by recognizing when your palm is resting on it or brushing its surface while you are typing.

Click in the check box to enable/disable the different gestures or taps on the surface of the pad to perform specific actions to manipulate documents, objects and applications.

Figure 2 - 8

Windows Settings

Touchpad

Sensitivity & Taps

2 - 10 Mouse & Touchpad Devices

Touchapd Scroll and Zoom

Click to enable/disable the

two finger scrolling

and

pinch zooming

gesture.

Features & Components

Figure 2 - 9

Scroll and Zoom/

Scrolling Gesture

2

The

two-finger scrolling

feature works in most scrollable windows and allows you to scroll horizontally and vertically. Place two fingers, slightly separated, on the

Touchpad surface and slide both fingers in the direction required (in a straight continuous motion).

The

two-finger pinch to zoom

gesture can be used to perform the same function as a scroll wheel in

Windows

applications that support CTRL + scroll wheel zoom functionality. Place two fingers on the pad (for best results use the tips of the fingers) and slide them apart to zoom in, or closer together to zoom out.

Figure 2 - 10

Zooming Gesture

Mouse & Touchpad Devices 2 - 11

2

Features & Components

The

three-finger

and

four-finger swipes

and

taps

can be configured for a number of different functions. Select the appropriate function from the drop-down menu.

Figure 2 - 11

Three-Finger

Gestures

(Swipes & Taps)

Figure 2 - 12

Four-Finger

Gestures

(Swipes & Taps)

2 - 12 Mouse & Touchpad Devices

Features & Components

The following is an overview of some of the main gestures you can use with your

Touchpad, however these can be configured from the Touchpad menus.

2

Figure 2 - 13

Touchpad

Gesture Examples

Mouse & Touchpad Devices 2 - 13

2

Features & Components

Audio Driver &

Creative Sound

Blaster Driver

Make sure you install the Audio driver (see page

4 - 9

) and then install the Creative Sound

Blaster driver (see page

6 - 18

) after installing all the system drivers, as this driver is required for audio configuration

If you need to uninstall the audio driver for any reason, and then reinstall it, make sure you reinstall the Creative

Sound Blaster driver.

Realtek Audio Console

You can configure the audio options on your computer from the

Sound

control panel in

Windows

, or from the

Realtek Audio Console Windows Start

menu.

Make sure you have installed the driver and checked the Microsoft Store for

updates (see

“Audio” on page 4 - 9

and install the Sound Blaster driver, see

“Sound

Blaster Audio” on page 6 - 18

). The volume may also be adjusted by means of the

volume icon in the taskbar or the audio slider in the Settings menu (see sidebar)

.

Figure 2 - 14

Realtek Audio

Console

(Windows Start

Menu)

2 - 14 Realtek Audio Console

Features & Components

Realtek Audio Console - Main

You can adjust the

Speaker

and

Microphone

levels by using the sliders in the

Realtek Audio Console Main

window.

Volume Adjustment

The sound volume level can be clicking using the volume control icon in the

notification area of the taskbar

.

2

Figure 2 - 15

Realtek Audio

Console

(Main)

Realtek Audio Console 2 - 15

2

Features & Components

Realtek Audio Console - Speakers

Click

Speakers

to access controls for the format and speaker balance etc.

Figure 2 - 16

Realtek Audio

Console

(Speakers)

2 - 16 Realtek Audio Console

Features & Components

Realtek Audio Console - Microphone

Click

Microphone

to access advanced controls for recording on the microphone.

Adjust the recording

Main Volume

level to around

60

, to obtain the optimum recording quality.

Figure 2 - 17

Realtek Audio

Console

(Microphone)

2

Realtek Audio Console 2 - 17

2

Features & Components

Realtek Audio Console - Device Advanced Settings

Device Advanced Settings

allows for further configuration of the

Connector Settings

.

Figure 2 - 18

Realtek Audio

Console - Device

Advanced Settings

2 - 18 Realtek Audio Console

Chapter 3: Power Management

Overview

To conserve power, especially when using the battery, your computer power management conserves power by controlling individual components of the computer

(the monitor and hard disk drive) or the whole system. This chapter covers:

• The Power Sources

• Turning On the Computer

• Power Plans

• Power-Saving States

• Configuring the Power Buttons

• Battery Information

The computer uses enhanced power saving techniques to give the operating system

(OS) direct control over the power and thermal states of devices and processors. For example, this enables the OS to set devices into low-power states based on user settings and information from applications.

Power Management

OS Note

Power management functions will vary slightly depending on your operating system. For more information it is best to refer to the user’s manual of your operating system.

3

Overview 3 - 1

3

Power Management

Forced Off

If the system “hangs”, and the

Ctrl + Alt + Del

key combination doesn’t work, press the power button for

4 seconds

, or longer, to force the system to turn itself off.

The Power Sources

The computer can be powered by either an AC/DC adapter or a battery pack.

AC/DC Adapter

Use only the AC/DC adapter that comes with your computer. The wrong type of AC/

DC adapter will damage the computer and its components.

1.

When first setting up the computer use the following procedure

(as to safeguard the computer during shipping, the battery will be locked to not power the system until first connected to the AC/DC adapter and initially set up as below):

Attach the AC/DC adapter cord to the DC-In jack at the rear of the computer, then plug the AC power cord into an outlet, and connect the AC power cord to the AC/DC adapter and

leave it there for 6 seconds or longer

.

Remove the adapter cord from the computer’s DC-In jack, and then plug it back in again; the battery will now be unlocked.

2.

Raise the lid/LCD to a comfortable viewing angle.

3.

Press the power button to turn “On”.

Battery

The battery allows you to use your computer while you are on the road or when an electrical outlet is unavailable. Battery life varies depending on the applications and the configuration you're using.

To increase battery life, let the battery discharge completely before recharging

(see

“Battery FAQ” on page 3 - 21

).

We recommend that you do not remove the battery. For more information on the battery, please refer to

“Battery Information” on page 3 - 16

.

3 - 2 The Power Sources

Turning On the Computer

Now you are ready to begin using your computer. To turn it on simply press the power button on the front panel.

When the computer is on, you can use the power button as a Stand by/Hibernate/

Shutdown hot-key button when it is pressed for less than

4 seconds

(pressing and holding the power button for longer than this will shut the computer down). Use

Power Options

(

Hardware and Sound

) in the

Windows

control panel to configure this feature.

Power Button as Stand by or Hibernate Button

You can use the OS’s “Power Options” control panel to set the power button to send the

system into Stand by or Hibernate mode (see your OS’s documentation, or

“Configuring the Power Buttons” on page 3 - 9

for details).

Power Management

3

Turning On the Computer 3 - 3

3

Power Management

Shutting the Computer Down

Note that you should always shut your computer down by choosing the

Shut down

command as this will help prevent hard disk or system problems. Use the

Power

item in the

Start Menu

and select

Shut down

.

You can also use the

context menu

(right-click the Start Menu icon or press the

Windows logo

+ X

key combination) to

Sign out, Sleep

,

Hibernate

,

Shut down

, and

Restart

.

If you want to add Hibernate/Sleep to the Power Menu see

“Adding Hibernate/

Sleep to the Power Menu” on page 3 - 10

.

Figure 3 - 1

Shut Down/Restart

3 - 4 Shutting the Computer Down

Power Plans

The computer can be configured to conserve power by means of

power plans (Control Panel > Power Options)

. You can use (or modify) an existing

power plan

, or create a new one.

The settings may be adjusted to set the

display

to turn off after a specified time, and to send the computer into

Sleep

after a period of inactivity.

Click

Change plan settings

and then click

Change advanced power settings

to access further configuration options in

Advanced Settings

.

Power Management

Resuming

Operation

See

Table 3 - 1, on page 3 - 11

for information on how to resume from a power-saving state.

Password

It is recommended that you enable a password on system resume in order to protect your data.

3

Figure 3 - 2

Power Plan

Advanced Settings

Power Plans 3 - 5

3

Power Management

Each

Windows

power plan

will also adjust the processor performance of your machine in order to save power. This is worth bearing in mind if you are experiencing any reduced performance (especially under DC/battery power).

Choose

High performance

(you may need to click

Show additional plans

to view the High performance plan) for maximum performance when the computer is powered from an AC power source. Choose the

Power saver

(bear in mind that this scheme may slow down the overall performance of the computer in order to save power) for maximum power saving when the computer is battery (DC power) powered.

Figure 3 - 3

Power Plans

3 - 6 Power Plans

Power Management

Power-Saving States

You can use power-saving states to stop the computer’s operation and restart where you left off.

Windows 10

uses the

Sleep, Hibernate

and

Shut Down

power-saving states.

Sleep

In

Sleep

all of your work, settings and preferences are saved to memory before the system sleeps. When you are not using your computer for a certain length of time, which you specify in the operating system, it will enter

Sleep

to save power.

The PC wakes from

Sleep within seconds

and will return you to where you last left off (what was on your desktop) without reopening the application(s) and file(s) you last used.

If your mobile PC in

Sleep

is running on battery power the system will use only a minimum amount of power. After an extended period the system will save all the information to the hard disk and shut the computer down before the battery becomes depleted.

To add

Sleep

to the

Power Menu

see

“Adding Hibernate/Sleep to the Power

Menu” on page 3 - 10

.

Wake On LAN

Support

Wake-On-LAN is only supported from

Sleep

or

Hibernate

states

in

Windows

.

If you require your computer to wake up from network activity in Windows then make sure that the computer is either in

Sleep

or

Hibernate

.

Wake-On-LAN is not supported from Shutdown states in

Windows.

3

Power-Saving States 3 - 7

3

Power Management

Hibernate

Hibernate

uses the least amount of power of all the power-saving states and saves all of your information on a part of the hard disk before it turns the system off. If a power failure occurs the system can restore your work from the hard disk; if a power failure occurs when work is saved only to memory, then the work will be lost.

Hibernate

will also return you to where you last left off within seconds. You should put your mobile PC into

Hibernate

if you will not use the computer for a period of time, and will not have the chance to charge the battery. To add

Hibernate

to the

Power Menu

see

“Adding Hibernate/Sleep to the Power Menu” on page 3 - 10

.

Shut down

You should

Shut down

the computer if you plan to install new hardware, plan to be away from the computer for several days, or you do not need it to wake up and run a scheduled task. Returning to full operation from

Shut down

takes longer than from

Sleep

or

Hibernate

.

Figure 3 - 4

Power Button &

Start Menu Power

3 - 8 Power-Saving States

Configuring the Power Buttons

The power/sleep button (

Fn + F12

key combo) and closed lid may be set to send the computer in to a power-saving state. Click

Choose what the power buttons do

on the left menu in

Power Options

to bring up the menu.

Power Management

3

Figure 3 - 5

Power Options

Define Power

Buttons

Configuring the Power Buttons 3 - 9

3

Power Management

Adding Hibernate/Sleep to the Power Menu

Add

Hibernate/Sleep

to the

Power Menu

as follows.

1.

Go to the

Power Options

(

Hardware and Sound

) control panel.

2.

Click “

Change settings that are currently unavailable

3.

Click

Choose what the power buttons do

.

4.

Click to put a check in the

Hibernate/Sleep

box under

Shutdown settings

.

5.

Click

Save Changes

and close the control panel.

.

Figure 3 - 6

Power Options

Define Power

Buttons - Shutdown

Settings

3 - 10 Configuring the Power Buttons

Power Management

Resuming Operation

You can resume operation from power-saving states by pressing the power button, or in some cases pressing the sleep button (

Fn + F12

key combo).

Power Status Icon Color To Resume

Power Off

Sleep

Off

Blinking Green

Press the Power Button

Press the Power Button

Press the Sleep Button (Fn + F12 Key

Combo)

Hibernate

Display Turned Off

Off (battery)

Orange (AC/DC adapter)

Green

Press the Power Button

Press a Key or Move the Mouse/Touchpad

Power Button

When the computer is on, you can use the power button as a Sleep/Hibernate/Shut Down hot key button when it is pressed for less than

4 seconds

(pressing and holding the power button for longer than this will force the computer to shut down).

Table 3 - 1

Resuming

Operation

Closing the Lid

If you have chosen to send the computer to

Sleep

when the lid is closed, raising the lid will wake the system up.

Configuring the Power Buttons 3 - 11

3

3

Power Management

Ctrl + Alt + Delete Key Combination

You can use the

CTRL + ALT + DEL

key combination from almost any of the

Windows 10

interfaces/Apps to bring up a full-screen displaying

Lock

,

Switch User

,

Sign out, Change a password

and

Task Manager

options. If you click the

Power

icon in the lower right corner of the screen a power management option menu appears to display

Sleep

,

Shut down

, and

Restart

.

Figure 3 - 7

Ctrl + Alt + Delete

Menu

To fully control all the power options (including Hibernate mode) go to the

Power

Options

control panel and configure the power button, sleep button and lid to perform the function selected.

3 - 12 Configuring the Power Buttons

Settings Menu Power Controls

The

Settings

item in the

Start Menu

(or via the

Action Center

) gives you access to a number of power settings control panels which enable you to quickly adjust power options. Click

System

to access the menu including the power option settings.

Power Management

3

Settings Menu Power Controls 3 - 13

3

Power Management

Battery Saver

Battery in Settings will display the battery level, and by clicking

Battery usage by app

you can see the current state of battery usage by application etc. The

Battery saver

can be level can be adjusted to be turned on if the battery level falls below a certain level to limit background activity and push notifications.

Figure 3 - 10

Settings > Battery >

Battery Saver

3 - 14 Settings Menu Power Controls

Power & Sleep

Power & sleep

gives you quick access to

Screen

and

Sleep

settings. Click

Additional power settings

to go to the main power options control panel.

Power Management

3

Figure 3 - 11

Settings > Power &

Sleep

Settings Menu Power Controls 3 - 15

3

Power Management

Low Battery

Warning

When the battery is critically low, immediately connect the AC/DC adapter to the computer or save your work, otherwise, the unsaved data will be lost when the power is depleted.

Battery Information

Follow these simple guidelines to get the best use out of your battery.

Battery Power

Your computer’s battery power is dependent upon many factors, including the programs you are running, and peripheral devices attached. You can set actions to be taken (e.g. Shut down, Hibernate etc.), and set critical and low battery levels from power plan

Change plan settings > Change advanced power settings

(see

Figure

3 - 3 on page 3 - 6

).

Click the battery icon in the notification area to see the current battery level and charge status (you can also click

Power & sleep settings

to access the

Settings

menu to quickly adjust power settings).

Figure 3 - 12

Battery Icon

(Notification Area) &

Battery Advanced

Settings

3 - 16 Battery Information

Power Slider Settings

Battery Saver Better Battery

For DC Only

Lowest Power Setting

Windows Features

Throttled & Screen

Brightness Reduced

Auto Enabled at 20% of

Battery Capacity

Lower Power than

Default Settings

Default Position

Better

Performance

Best

Performance

For AC & DC

Slightly Favors

Performance Over

Power

Favors Performance

Over Power

Power Management

Battery Saver

Note that some Windows features and background applications may behave differently, or may be blocked, when the system is in Battery

Saver mode (check with

Microsoft for details).

Table 3 - 2

Power Slider

Settings & Notes

3

Battery Information 3 - 17

3

Power Management

Windows Mobility

Center

The

Windows Mobility

Center

control panel

(select the

Control Panel

under the

Windows

System

item in the

Start Menu

) provides an easy point of access for information on battery status, power plans used and wireless device status etc.

Conserving Battery Power

• Use a

power plan

that conserves power (e.g

Power saver

), however note that this may have an affect on computer performance.

• Lower the brightness level of the LCD display. The system will decrease LCD brightness slightly to save power when it is not powered by the AC/DC adapter.

• Reduce the amount of time before the display is turned off.

• Close wireless, Bluetooth, modem or communication applications when they are not being used.

• Disconnect/remove any unnecessary external devices e.g. USB devices,

ExpressCards etc.

Figure 3 - 13

Windows Mobility

Center

(Control Panel)

3 - 18 Battery Information

Battery Life

Battery life may be shortened through improper maintenance.

To optimize the life and improve its performance, fully discharge and recharge the battery at least once every 30 days

. We recommend that you do not remove the battery yourself.

Charging The Battery Under Heavy Use

If the computer is being used under a heavy system load

(e.g. games or other high-end graphic apps) in battery mode,

try to avoid a cycle of repeatedly plugging and unplugging the adapter to charge the battery

.

Repeatedly plugging and unplugging the adapter may cause inaccuracies in the battery mechanics when displaying battery life and charge, and this may result in a system shutdown despite the battery meter displaying a sufficient remaining charge.

Ideally, if the computer is being used under a heavy system load you should try to use the AC/DC adapter, but if using the battery avoid plugging and unplugging the adapter and allow the battery to fully charge again before switching to battery mode.

New Battery

Always completely discharge, then fully charge, a new battery (see

“Battery FAQ” on page 3 - 21

for instructions on how to do this).

Power Management

3

Battery Information 3 - 19

3

Power Management

Caution

Danger of explosion if battery is incorrectly replaced.

Replace only with the same or equivalent type recommended by the manufacturer. Discard used battery according to the manufacturer’s instructions.

Recharging the Battery with the AC/DC Adapter

The battery pack automatically recharges when the AC/DC adapter is attached and plugged into an electrical outlet. If the computer is powered on, and in use, it will take several hours to fully recharge the battery. When the computer is turned off but

plugged into an electrical outlet, battery charge time is less. Refer to

“LED Indicators” on page 1 - 7

for information on the battery charge status, and to

“Battery

FAQ” on page 3 - 21

for more information on how to maintain and properly recharge the battery pack.

Proper handling of the Battery Pack

• DO NOT disassemble the battery pack under any circumstances

• DO NOT expose the battery to fire or high temperatures, it may explode

• DO NOT connect the metal terminals (+, -) to each other

Damaged Battery Warning

Should you notice any physical defects (e.g. the battery is bent out of shape after being dropped), or any unusual smells emanating from the notebook battery, shut your computer down immediately and contact your distributor/supplier. If the battery has been dropped we do not recommend using it any further, as even if the computer continues to work with a damaged battery in place, it may cause circuit damage, which may possibly result in fire. It is recommended that you replace your computer battery every two years.

3 - 20 Battery Information

Battery FAQ

How do I completely discharge the battery?

Use the computer with battery power until it shuts down due to a low battery. Don’t turn off the computer even if a message indicates the battery is critically low, just let the computer use up all of the battery power and shut down on its own.

1.

Save and close all files and applications.

2.

Create

a

power plan

for discharging the battery and set all the options to

Never

.

3.

Click

Change plan settings

(after creating it) and click

Change plan settings >

Change advanced power settings

.

Power Management

3

Figure 3 - 14

Change Plan

Settings / Change

Advanced Power

Settings

Battery Information 3 - 21

3

Power Management

4.

Scroll down to

Battery

and click

+

to expand the battery options.

5.

Choose the options below (click

Yes

if a warning appears):

Figure 3 - 15

Power Options

Advanced Settings -

Battery

• Low battery level = 0%

• Critical battery level = 1%

• Low battery action = Do Nothing

• Reserve Battery Level = 0%

3 - 22 Battery Information

How do I fully charge the battery?

When charging the battery, don’t stop until the LED charging indicator light changes from orange to green.

How do I maintain the battery?

Completely discharge and charge the battery at least once every 30 days or after about 20 partial discharges.

Power Management

3

Battery Information 3 - 23

3

Power Management

Bottom Cover

Removal Warning

Do not remove any cover(s) and /or screw(s) for the purposes of device upgrade as this may violate the terms of your warranty.

If you need to replace/ remove the hard disk/

RAM/optical device etc., for any reason, please contact your distributor/ supplier for further information.

Removing the Battery

We recommend that you do not remove the battery yourself. If you do need to remove the battery for any reason (e.g. long term storage) see below.

1.

Turn the computer

off

, and turn it over.

2.

Remove screws

1

and

2

from the bottom of the computer and set aside.

3.

Lift the battery

3

out in the direction of the arrow from point

4

.

1

2

4

3

Figure 3 - 16

Battery Removal

3

3 - 24 Removing the Battery

Inserting the Battery

1.

Make sure the computer is

off

, and turn it over.

2.

Insert the battery

1

into the compartment in the direction of the arrow

2

as illustrated below.

3.

Replace and tighten the screws

3

and

4

to lock the battery in place.

Power Management

2

1

\

Figure 3 - 17

Battery Insertion

3

4

3

Inserting the Battery 3 - 25

3

Power Management

3 - 26

Drivers & Utilities

Chapter 4: Drivers & Utilities

This chapter deals with installing the drivers and utilities essential to the operation or improvement of some of the computer’s subsystems. The system takes advantage of some newer hardware components for which the latest versions of most available operating systems haven’t built in drivers and utilities. Thus, some of the system components won’t be auto-configured with an appropriate driver or utility during operating system installation. Instead, you need to manually install some system-required drivers and utilities.

What to Install

You will need to attach an external optical CD/DVD device drive to install the drivers from the

Device Drivers & Utilities + User’s Manual

disc. The disc contains the drivers and utilities necessary for the proper operation of the computer.

, on page 4 - 4

lists what you need to install and

it is very important that the drivers are installed by the method outlined in this chapter, and in the order indicated

.

Note that the information on the following pages is for

Windows 10

(64-bit only).

Module Driver Installation

The procedures for installing drivers for the

Wireless LAN

,

Bluetooth & WLAN

Combo

and

Fingerprint

modules are provided in

“Modules” on page 6 - 1

.

Driver Installation &

Power

When installing drivers make sure your computer is powered by the AC/DC adapter connected to a working power source

.

Some drivers draw a significant amount of power during the installation procedure, and if the remaining battery capacity is not adequate this may cause the system to shut down and cause system problems

(note that there is no safety issue involved here, and the battery will be rechargeable within 1 minute).

4

What to Install 4 - 1

4

Drivers & Utilities

Driver Installation

1.

Insert the

Device Drivers & Utilities + User’s Manual

disc into an attached DVD drive.

2.

Click the message “

Tap to choose what happens with this disc

.”

3.

Click

Run autorun.exe

.

4.

Click

Install Drivers

(button), or

Option Drivers

(button) to access the

Optional

driver menu.

4 - 2 Driver Installation

Figure 4 - 1

- Drivers Installer Screen 1

Drivers & Utilities

5.

Check the driver installation order from

Table 4 - 1, on page 4 - 4

(the drivers must be installed in this order) which is the same as that listed in the

Drivers Installer

menu below.

6.

Click to select the driver you wish to install, (you should note down the drivers as you install them).

7.

Follow the instructions for each individual driver installation procedure as listed on the following pages.

4

Figure 4 - 2

- Install Drivers

Driver Installation 4 - 3

4

Drivers & Utilities

Win 10 (64-bit) Driver

Chipset

NVIDIA Video (VGA)

Page #

Page 4 - 7

Page 4 - 7

Win 10 (64-bit) - Optional Items

Wireless LAN Module

Fingerprint Reader Module

Page #

Page 6 - 2

Page 6 - 8

NVIDIA Apps

LAN

Card Reader

Airplane

Page 4 - 7

Page 4 - 8

Page 4 - 8

Page 4 - 8

Bluetooth & WLAN Combo Module

Sound Blaster Audio

PC Camera

(no driver installation required)

Trusted Platform Module

(no driver installation required)

Control Center

ANX Driver

Creative Sound Blaster

Cinema 6

Audio

Page 4 - 8

Page 4 - 8

Page 4 - 9

&

Page 6 - 18

Page 4 - 9

All drivers provided are for the Windows 10 (64-bit) operating system.

Note that you need to install both the WLAN & Bluetooth drivers for the WLAN & Bluetooth Combo modules.

Page 6 - 12

Page 6 - 18

Page 6 - 26

Page 6 - 33

Table 4 - 1

- Driver Installation

4 - 4 Driver Installation

Manual Driver Installation

Click

Browse CD/DVD

(button) in the

Drivers Installer

application and browse to the executable file in the appropriate driver folder.

Latest Updates

After installing all the drivers make sure you enable

Check for updates (

Settings > Update & security >

Check for updates

) and go to the

Microsoft Store

and click

Downloads and updates > Get updates

to update all Apps etc. See

“Windows Update” on page 4 - 10

for instructions.

listed see below) and click chapter.

Drivers & Utilities

Updating/Reinstalling Individual Drivers

If you wish to update/reinstall individual drivers it may be necessary to uninstall the original driver.To do this go to the

Control Panel

in the

Windows OS

and double-click the

Programs

icon (

Programs > Uninstall a program

). Click to select the driver (if it is not

Uninstall

, and then follow the on screen prompts (it may be necessary to restart the computer). Reinstall the driver as outlined in this

If the driver is not listed in the

Programs and Features

menu:

1.

Go to the

Control Panel

).

2.

Double-click

Device Manager

(

Hardware and

Sound > Devices and Printers > Device

Manager

).

3.

Double-click the

device

you wish to update/reinstall the driver for (you may need to click “+” to expand the selection).

4.

Click

Driver

(tab) and click the

Update Driver

or

Uninstall

button and follow the on screen prompts.

4

Driver Installation 4 - 5

4

Drivers & Utilities

User Account Control

If a

User Account Control

prompt appears as part of the driver installation procedure, click

Continue

or

Allow

, and follow the installation procedure as directed.

Windows Security Message

If you receive a

Windows

security message as part of the driver installation process. Just click

“Install this driver software anyway”

or

“Install”

to continue the installation procedure.

You will receive this message in cases where the driver has been released after the version of

Windows

you are currently using. All the drivers provided will have already received certification for

Windows

.

New Hardware Found

If you see the message “

New Hardware Found

” during the installation procedure (

other than when outlined in the driver install procedure

), click

Cancel

to close the window, and follow the installation procedure.

4 - 6 Driver Installation

Driver Installation General Guidelines

The driver installation procedure outlined in this Chapter

(and in

Chapter 7 Options & Modules

), are accurate at the time of going to press.

Drivers are always subject to upgrade and revision so the exact procedure for certain drivers may differ slightly. As a general guide follow the default on screen instructions for each driver (e.g.

Next > Next > Finish

) unless you are an advanced user. In many cases a restart is required to install the driver.

Make sure any modules (e.g. WLAN or Bluetooth) are

ON (i.e. the system is not in Airplane Mode)

before installing the appropriate driver.

Driver Installation Procedure

Insert the

Device Drivers & Utilities + User’s Manual disc

and click

Install Drivers

(button).

Chipset

Note: During the driver installation process the screen resolution may change. Make sure you restart after the driver installation process, as instructed, in order to restore the original resolution.

1. Click

1.Install Chipset Driver > Yes

.

2. Click in the checkbox to accept the terms of the license agreement.

3. Click

Install

.

4. Click

Restart Now

to restart the computer.

NVIDIA Video (VGA)

1. Click

2.Install NVIDIA VGA Driver > Yes

.

2. Click

AGREE AND CONTINUE

(button) to accept the terms of the license agreement.

3. Click

Next.

4. Click

Close

to complete the installation.

Drivers & Utilities

5. Go to the Microsoft Store to download the

NVIDIA Control Panel.

6. After all the drivers have been installed (an internet connection is required) run the

NVIDIA GeForce Experience

by clicking the desktop icon (or App).

Note

: After installing the video driver go to the

Display

control panel to adjust the video settings to the highest resolution.

NVIDIA Apps

1. Click

3.Install NVIDIA Apps > Yes

.

2. Click

AGREE AND CONTINUE (

button) to accept the terms of the license agreement.

3. Click

Next.

4. Click

Close

.

5. After all the drivers have been installed (an internet connection is required) run the

NVIDIA GeForce Experience

by clicking the desktop icon (or App).

4

Driver Installation 4 - 7

4

Drivers & Utilities

LAN

Note: If the computer enters a deep sleep mode during installation, you will be prompted to plug in a network cable, and click

OK

, to continue installation. If a network cable is not available, restart the system and reinstall the LAN driver.

1. Click

4.Install LAN Driver > Yes

.

2. Click

Next > Install

.

3. Click

Finish

.

Control Center

1. Click

7.Install

Ctrl Center Driver > Yes

.

2. Click

Yes

to accept the terms of the license agreement.

3. Click

Finish > Finish

restart the computer

(see

Appendix B

).

ANX Driver

1. Click

8.Install

ANX Driver > Yes

.

2. Click

OK

to complete the installation.

Card Reader

1. Click

5.Install Cardreader Driver > Yes

.

2. Click

Finish

.

Airplane

1. Click

6.Airplane Driver > Yes

.

2. Click

OK

to complete the installation.

Creative Sound Blaster Cinema 6

1. Click

9.Install Creative Driver > Yes

.

2. Click

OK

and the system will automatically restart to complete the driver installation process.

3.

Sound Blaster Cinema 6

app will download but you will need to have a working internet connection.

4. Click the

Start

menu in Windows to access the

Microsoft Store

app tile under

Explore

.

4 - 8 Driver Installation

Drivers & Utilities

5. Click the

Sign in

icon and select

Downloads and updates

.

6. Click

Check for Updates

.

7. A list of apps being downloaded will pop-up.

8. To prioritize the

Sound Blaster Cinema 6

driver you can click

Pause all

to pause the download queue.

9. Click on Sound Blaster Cinema 6 and click on the resume icon to download the driver.

10. When just installed the

Sound Blaster Cinema

6

will appear in the

Windows Start

menu.

Audio

1. Click

10.Install Audio Driver > Yes

.

2. Click

Next

.

3. Click

Finish

to restart the computer.

4.

Realtek Audio Control Panel

will download but you will need to have a working internet connection.

5. Click the

Start

menu in Windows to access the

Microsoft Store App

tile under

Explore

.

6. Click the

Sign in

icon and select

Downloads and updates

.

7. Click

Check for Updates

.

8. A list of apps being downloaded will pop-up.

9. To prioritize the Realtek audio driver you can click

Pause all

to pause the download queue.

10. Click on

Realtek Audio Console

and click on the resume icon to download the driver.

11. When installed the

Realtek Audio Console

will appear in the

Windows Start

menu.

After installing the audio driver the system will not return to the

Drivers Installer

screen. To install the optional drivers, eject the

Device Drivers & Utilities +

User’s Manual

disc and then reinsert it (or doubleclick the disc icon in My Computer), and click

Option

Drivers

(button) to access the optional driver menu.

4

Driver Installation 4 - 9

4

Drivers & Utilities

Windows Update

After installing all the drivers make sure you enable

Windows Update

in order to get all the latest security updates etc. (all updates will include the latest

hotfixes

from Microsoft).

To enable

Windows Update make sure you are connected to the internet

:

1.

Go to the

Control Panel

.

2.

Click

Windows Update

(System and Security/

Security).

3.

Click

Check for updates

(button).

4.

The computer will now check for updates (you need to be connected to the internet).

5.

Click

Install now

(button) to begin checking for the updates.

6.

Click

Install updates

(button) to install the updates.

4 - 10 Driver Installation

Drivers & Utilities

Optional Drivers

See the pages indicated in

Table 4 - 1, on page 4 - 4

for the driver installation procedures for any modules included in your purchase option.

4

Models A & B

Figure 4 - 3

- Optional Drivers Installer Screen

Note that you need to install both the WLAN & Bluetooth drivers for the WLAN & Bluetooth Combo modules.

Driver Installation 4 - 11

4

Drivers & Utilities

4 - 12

BIOS Utilities

Chapter 5: BIOS Utilities

Overview

This chapter gives a brief introduction to the computer’s built-in software

BIOS

(Basic Input/Output System).

If your computer has never been set up, or you are making important changes to the system (e.g. hard disk setup), then you should review this chapter first and note the original settings found in

BIOS

. Even if you are a beginner, keep a record of the settings you find and any changes you make. This information could be useful if your system ever needs servicing.

There is one general rule:

Don’t make any changes unless you are sure of what you are doing

. Many of the settings are required by the system, and changing them could cause it to become unstable or worse. If you have any doubts, consult your service representative.

To enter

BIOS

, turn on the computer and press F2 as the system “Boots up”.

BIOS Screens

Note that the BIOS screens pictured on these pages are intended for guidance in setting up your system’s

BIOS.

BIOS versions are subject to constant change and revision, therefore your computer’s actual screens may appear slightly different from those pictured on these pages.

5

Overview 5 - 1

5

BIOS Utilities

BIOS Settings

Warning

Incorrect settings can cause your system to malfunction. To correct mistakes, return to

BIOS

and

Load Optimized

Defaults

(press

F9)

.

BIOS Menus

The menus shown in this section are for

reference

only. Your computer’s menus will indicate the configuration appropriate for your model and options.

The Insyde BIOS Utility

Each time you turn on the computer the system takes a few seconds to conduct a including a quick test of the on-board RAM (memory).

As the boot process proceeds, the computer will tell you if there is anything wrong.

If there is a problem that prevents the system from booting, it will display a system summary and prompt you to run the BIOS setup.

If there are no problems the system will load the operating system. Once that starts, you can’t get into

BIOS

without rebooting.

The

Setup BIOS Utility

tells the system how to configure itself by translating instructions from the operating system, and other software, into instructions that the computer hardware understands. manage basic features, identify installed devices and subsystems (e.g. port configuration).

BIOS and Resuming From Hibernation

When the system

resumes from Hibernation

the option will be available to press F2 to enter the BIOS.

In this case do not make any changes to the BIOS settings

as this may result in system errors.

If you wish to change the BIOS settings, restart the system and press F2 to enter the BIOS to make and save any changes required.

5 - 2 The Insyde BIOS Utility

Updating the BIOS / CPU

If you need to update the BIOS please contact your distributor or supplier to obtain the latest version.

After using the utility to update the BIOS (or if the CPU has been changed) you will need to

press F2 at Boot

to enter the BIOS, and then

press F9 to load the BIOS defaults

, and then

press F10 to save and exit

the settings.

After the system restarts you should press

F2

to enter the BIOS again and reset the

BIOS settings to your preferences, and then save the final settings.

BIOS Utilities

5

Updating the BIOS / CPU 5 - 3

5

BIOS Utilities

UEFI Boot

UEFI (Unified Extensible Firmware Interface) is an advanced firmware standard supporting fast startup.

With UEFI Boot prompts at boot to press

F2

(to access the BIOS) or

F7

(to access

Boot options) will not appear. However you can still press

F2

to enter the setup, or

F7

to choose the preferred boot device, if you press the key immediately the system boots up.

To enter

BIOS

, turn on the computer and press F2 as the system “Boots up”.

If the computer is already on, reboot using the

Ctrl + Alt + Delete

combination and then hold down

F2

when prompted. The

BIOS

main menu will appear. To see the boot options press

F7

and choose your preferred boot device.

5 - 4 Updating the BIOS / CPU

Insyde BIOS Start Screen

On accessing the BIOS you will be presented with the Start Screen with 5 menu icons, date and time information, CPU temperature information and navigation and

Help icons at the bottom of the screen.

You can use the Touchpad, an attached mouse, or the cursor/arrow keys to navigate the menus and press

Enter

to access the submenu.

BIOS Utilities

5

Figure 5 - 1

Insyde BIOS Start

Screen

Insyde BIOS Start Screen 5 - 5

5

BIOS Utilities

Insyde BIOS Start Screen Options:

Continue

: Press

Enter

here or click

Continue

to carry on with the boot process and load the operating system.

Boot Manager

: Press

Enter

here or click

Boot Manager

to access the Boot

Manager utility.

Boot From File

: Press

Enter

here or click

Boot From File

to select a file or device to Boot from.

Administer Secure Boot

: Press

Enter

here or click

Administer Secure Boot

to proceed with a Secure Boot process. This will take you to the Secure Boot screen which allows you to manage secure boot settings.

Setup Utility

: Press

Enter

here or click

Setup Utility

to access the BIOS settings in the Setup Utility.

Note to return to the Start Screen from any of the submenus press the

Esc

key.

5 - 6 Insyde BIOS Start Screen

BIOS Utilities

Boot Manager

Figure 5 - 2

Boot Manager

When you turn the computer on it will look for an operating system from the devices listed in this menu, and

in this priority order

. If it cannot find the operating system on that device, it will try to load it from the next device in the order specified in the

Boot Option Menu

.

Press Enter to access the menu, use the arrow keys to move up and down the menu, and press Enter to select a device.

BIOS Screens

Note that the BIOS screens pictured on these pages are intended for guidance in setting up your system’s

BIOS.

BIOS versions are subject to constant change and revision, therefore your computer’s actual screens may appear slightly different from those pictured on these pages.

Boot Manager 5 - 7

5

5

BIOS Utilities

Figure 5 - 3

Boot From File

(File Explorer)

Boot From File / File Explorer

If you need to boot from a file (e.g. on a USB flash drive) then access this menu and use the cursor keys to select the device or file (you can press

Enter

to explore for a file on an attached device).

5 - 8 Boot From File / File Explorer

Administer Secure Boot

BIOS Utilities

Figure 5 - 4

Administer Secure

Boot

5

Secure Boot prevents unauthorized operating systems and software from loading during the startup process. You can select a trusted UEFI file to execute the BIOS, make sure that you Enforce Secure Boot, Erase all Secure Boot Settings or Restore the Factory Settings.

Administer Secure Boot 5 - 9

5

BIOS Utilities

You can also make custom changes to the Key Management database if required by accessing the advanced secure boot options for Platform Key (PK Options), Key Exchange Key (KEK Options), Allowed Signatures Database (DB Options) and Forbidden Signatures Database (DBX Options).

Figure 5 - 5

Administer Secure

Boot (Advanced

Secure Boot

Options)

5 - 10 Administer Secure Boot

Setup Utility - Main Menu

BIOS Utilities

Figure 5 - 6

Main (Upper)

5

SATA Port # (Main Menu)

Pressing

Enter

opens the sub-menu to show the configuration of an HDD on the computer’s SATA Ports.

Setup Utility - Main Menu 5 - 11

5

BIOS Utilities

OffBoard SATA/NVme Controller Configuration (Main Menu)

Pressing

Enter

opens the sub-menu to show the configuration of any devices on the off board SATA/NVme Controller if applicable.

System Time & System Date (Main Menu)

The hour setting uses the 24-hour system (i.e., ØØ = midnight; 13 = 1 pm). If you can change the date and time settings in your operating system, you will also change these settings. Some applications may also alter data files to reflect these changes.

System/Extended Memory: (Main Menu)

This item contains information on the system memory, and is not user configurable.

The system will auto detect the amount of memory installed.

MB Series / BIOS Revision / KBC/EC firmware Revision / VGA Card / VBIOS

Revision / VBIOS Build Date / MAC Address

This item contains information on the BIOS version, network adapter address etc., and is not user configurable.

5 - 12 Setup Utility - Main Menu

Setup Utility - Advanced Menu

BIOS Utilities

Figure 5 - 7

Advanced Menu

5

Advanced Chipset Control (Advanced Menu)

The sub-menu here allows you to enable/disable

Flexicharger

and

UEFI OS Fast

Boot

.

Setup Utility - Advanced Menu 5 - 13

BIOS Utilities

5

Figure 5 - 8

Advanced Chipset

Control Menu

5 - 14 Setup Utility - Advanced Menu

BIOS Utilities

FlexiCharger Enable (Advanced Menu > Advanced Chipset Control)

The sub-menu here allows you to enable/disable the

FlexiCharger

. The FlexiCharger may be set to automatically start charging your battery when the battery reaches a certain capacity level (e.g. you could start the battery charge level at 40%).

You can then set the level to stop charging (e.g. 100%), and of course this stop charge level must be higher then the start charge level.

See the sidebar warning for information on running the FlexiCharger for an extended period as this is not recommended

.

UEFI OS Fast Boot(Advanced Menu > Advanced Chipset Control)

Use this menu item to enable/disable the Fast Boot option, which when enabled, helps reduce the time it takes to boot the computer.

Battery Low Alarm Beep (Advanced Menu)

Use this menu item to enable/disable the battery low alarm beep.

FlexiCharger

Warning

If you leave the FlexiCharger continuously "

Enabled

” for a period of three months or more, the battery meter's reading accuracy will deteriorate.

To reset this, set the

FlexiCharger to "

Disabled

", and then allow the battery to completely

discharge (see

“Battery

FAQ” on page 3 - 21

)

before enabling the function again.

5

Setup Utility - Advanced Menu 5 - 15

5

BIOS Utilities

Security Menu

The changes you make here affect the access to the

BIOS

utility itself, and also access to your machine as it boots up after you turn it on.

These settings do not affect your machine or network passwords which will be set in your software OS.

Setup Utility - Security Menu

Figure 5 - 9

Security Menu

Set Supervisor Password (Security Menu)

You can set a password for access to the

BIOS

. This will not affect access to the computer OS (only the

BIOS

). An on-screen keyboard is available to assist with keyboard input.

5 - 16 Setup Utility - Security Menu

BIOS Utilities

Note

: To clear existing supervisor passwords press

Enter

and type the existing password, then press

Enter

for the new password (without typing any password entry) and

Enter

again to confirm the password clearance. To clear a user password just click on

Clear User Password

.

Set User Password (Security Menu)

You can set a password for user mode access to the

BIOS

. This will not affect access to the computer OS, (only the

Setup

utility) unless you choose to set a

Password on

Boot

(see below). Some menu items in the

BIOS

cannot be modified in user mode.

Note

:

You can only set the user password after you have set the supervisor password.

Power on Password: (Security Menu)

Specify whether or not a password should be entered to boot the computer (

you may only set a Power on Password if a supervisor password is enabled

). If “

Enabled

” is selected, only users who enter a correct password can boot the system (

see the warning in the sidebar

). The default setting is “

Disabled

”.

Password Warning

If you set a boot password (Password on boot is “Enabled“),

NEVER

forget your password.

The consequences of this could be serious. If you cannot remember your boot password you must contact your vendor and you may lose all of the information on your hard disk.

5

Setup Utility - Security Menu 5 - 17

5

BIOS Utilities

TPM Configuration (Security Menu)

This sub-menu will allow you to enable/disable Trusted Platform Module (TPM) support, and to configure the TPM State. Select

TPM Configuration

and press Enter to access the sub-menu. Press Enter to access the

Security Device Support

menu and select

Enable

to support TPM. To reset the TPM select

Clear TPM

to clear existing TPM information (see

“Trusted Platform Module” on page 6 - 33

).

Figure 5 - 10

Security Menu

TPM Configuration

5 - 18 Setup Utility - Security Menu

Setup Utility - Boot Menu

BIOS Utilities

Figure 5 - 11

Boot Menu & EFI

BIOS Screens

Note that the BIOS screens pictured on these pages are intended for guidance in setting up your system’s

BIOS.

BIOS versions are subject to constant change and revision, therefore your computer’s actual screens may appear slightly different from those pictured on these pages.

5

Setup Utility - Boot Menu 5 - 19

5

BIOS Utilities

Figure 5 - 12

UEFI Setting

Boot Type (Boot Menu)

Select either

Legacy

or

UEFI

Boot types from this menu.

EFI (Boot Menu)

Press Enter to Enable/Disable any available device from which to boot under EFI.

UEFI Setting (Boot Menu)

The Unified Extensible Firmware Interface (UEFI) specification provides a clean interface between operating systems and platform firmware at boot time. In contrast to BIOS, UEFI defines a set of standard boot and runtime services. The

Network

Stack

item can be enabled/disabled as an option under

UEFI Setting

and

PXE Boot capability

can be enabled/disabled and configured here.

5 - 20 Setup Utility - Boot Menu

Setup Utility - Exit Menu

BIOS Utilities

Figure 5 - 13

Exit Menu

5

Click

Exit Saving Changes

(or press

F10

) to save all changes made and exit the BI-

OS. Choosing

Exit Discarding Changes

will wipe out any changes you have made to the

Setup

and exit the BIOS. You can also choose to

Load Optimal Defaults

(or press

F9

) to return the

BIOS

to its original state, and erase any previous changes you have made in a previous session. Select

Discard Changes

to cancel any changes made in the current session.

Setup Utility - Exit Menu 5 - 21

5

BIOS Utilities

5 - 22

Modules & Options

Chapter 6: Modules & Options

Overview

This chapter contains information on the following modules, which may come with your computer, depending on the configuration purchased. If you are unsure please contact your service representative.

• Wireless LAN Module

• Bluetooth & WLAN Combo Module

• Fingerprint Reader Module

• Sound Blaster Audio

• PC Camera

• Trusted Platform Module

Wireless Device

Operation Aboard

Aircraft

The use of any portable electronic transmission devices aboard aircraft is usually prohibited.

Make sure the

WLAN &

Bluetooth module(s) are OFF

(or the system is in

Airplane Mode

) if you are using the computer aboard aircraft

(see

Table 1 - 3, on page 1 - 10

).

6

Overview 6 - 1

6

Modules & Options

Wireless Device

Operation Aboard

Aircraft

The use of any portable electronic transmission devices aboard aircraft is usually prohibited.

Make sure the

WLAN &

Bluetooth module(s) are OFF

if you are using the computer aboard aircraft by putting the system in to

Airplane

Mode

(see

Table 1 - 3, on page 1 - 10

).

Wireless LAN Module

If your purchase option includes a

Combination Wireless LAN & Bluetooth module

(either

Intel

® or

Qualcomm Atheros

) then install the driver for the appropriate module as instructed below.

• See

“Intel® WLAN Driver Installation” on page 6 - 3

.

• See

“Qualcomm WLAN Combo Driver Installation” on page 6 - 4

.

Make sure that the module is on (i.e. the system is not in

Airplane Mode

) before installing the driver.

Make sure you install the drivers in the order indicated in

Table , on page 4 - 4

.

Note that you need to install both the WLAN & Bluetooth drivers for the WLAN

& Bluetooth Combo modules.

6 - 2 Wireless LAN Module

Modules & Options

Intel® WLAN Driver Installation

1.

Make sure the system is not in Airplane Mode

, and then insert the

Device

Drivers & Utilities + User’s Manual

disc into an attached DVD drive.

2.

Click

Option Drivers

(button).

3.

Click

1.Install WLAN Driver > Yes

.

4. Click in the check box to agree to the

End User License Agreement

and click

Install

.

5. Click

Finish

(and click

Yes

to restart the system).

6. The operating system is the default setting for Wireless LAN control in

Windows

(see page

6 - 5

).

Uninstalling The WLAN

Driver

Note that if you need to uninstall the WLAN driver, and it does not appear in the

Programs and Features control panel,

you will need to do so from the Device

Manager.

To uninstall the driver from

Device Manager, right-click the Start Menu icon in the taskbar and select

Device Manager

. Right-click the WLAN device and then select “

Uninstall device”

(

make sure to tick the box

Delete the driver software for this device

”) to start the process.

After the driver is uninstalled click the icon at the top of Device Manager to “Scan for hardware changes”.

6

Wireless LAN Module 6 - 3

6

Modules & Options

Uninstalling The WLAN

Driver

Note that if you need to uninstall the WLAN driver, and it does not appear in the

Programs and Features control panel,

you will need to do so from the Device

Manager.

To uninstall the driver from

Device Manager, right-click the Start Menu icon in the taskbar and select

Device Manager

. Right-click the WLAN device and then select “

Uninstall device”

(

make sure to tick the box

Delete the driver software for this device

”) to start the process.

After the driver is uninstalled click the icon at the top of Device Manager to “Scan for hardware changes”.

Qualcomm WLAN Combo Driver Installation

1.

Make sure the system is not in Airplane Mode

, and then insert the

Device

Drivers & Utilities + User’s Manual

disc into the DVD drive.

2.

Click

Option Drivers

(button).

3.

Click

1.Install WLAN Driver > Yes

.

4. Select the language preferred and click

Next

.

5. Click

Next > Next

.

6. Click in the check box to accept to the

License Agreement

and click

Next

.

7. Click

Finish

.

8. Click

Yes

to restart the computer.

9. The operating system is the default setting for Wireless LAN control in

Windows

(see page

6 - 5

).

10.

You can then download the Killer Control Center App from the Microsoft Store

but you will need to have a working internet connection.

11. After the driver is installed an automatic browser window will pop-up and you can click the “

Get

” button to start the installation.

12. Alternatively click the

Start

menu in Windows to access the

Microsoft

Store App

tile under

Explore

.

13. You can then search by typing “

Killer Control Center

” in the search window (click the magnifying glass icon in the top right corner of the screen) and click to install the App.

14. When just installed the

Killer Control Center

will appear in the

Windows

Start

menu.

6 - 4 Wireless LAN Module

WLAN Configuration in Windows 10

You can configure a wireless connection using one of the following options, however make sure the Wireless LAN module is turned on (and not in Airplane Mode) before configuration begins.

1.

Click the Wireless icon in the notification area of the taskbar.

2.

Make sure that

Airplane mode

is

off

(the Airplane mode icon should be gray).

3.

A list of available access points will appear.

4.

Double-click an access point to connect to it (or click it and click

Connect

).

Modules & Options

6

Figure 6 - 1

WiFi & Network

Connections

Wireless LAN Module 6 - 5

6

Modules & Options

Figure 6 - 2

Network Connected

(Click Disconnect)

5.

Enter a network security key (password) if required, and click

Next

.

6.

You can choose to share or connect to devices or not.

7.

When you are connected to the network access point it will display

Connected

status .

8.

Select any connected network and click from a connected access point.

Disconnect

to disconnect

Wireless Device

Operation Aboard Aircraft

The use of any portable electronic transmission devices aboard aircraft is usually prohibited.

Make sure the module is either

OFF

or in

Airplane mode

if you are using the computer aboard aircraft.

6 - 6 Wireless LAN Module

9.

You can click the

Airplane Mode

button to turn the mode On or Off.

10. You need to either use

Airplane Mode

, or to

turn the WLAN module off

aboard aircraft.

11. If you click on

Network Settings

to bring up

Network & Internet

for a more comprehensive list of network and internet settings including

Wi-Fi

(can be turned on/off),

Airplane mode

(Airplane mode and Wireless devices can be turned on/off)

VPN

,

Dial-up

,

Ethernet

and

Proxy

.

Modules & Options

6

Figure 6 - 3

Network & Internet

Settings

Wireless LAN Module 6 - 7

6

Modules & Options

Fingerprint Reader and Power Saving

States

If your computer is in a power saving state (e.g.

Hibernate or Sleep) you should keep your finger clear of the fingerprint sensor.

Allow the system to fully resume before swiping your finger across the sensor.

Fingerprint Reader Module

The

optional

fingerprint reader module provides a high level of security for your computer. Make sure you have administrator’s rights to your computer, and have a

Windows

password enabled for full security protection.

There are two different fingerprint modules supplied with this model. Install the driver from the

Device Drivers & Utilities + User’s Manual

disc by following the appropriate instructions on the page overleaf.

The fingerprint reader module uses the

Sign-in options

configuration of the

Windows Account

.

Figure 6 - 4

Front Open View

1.

Fingerprint

Reader Sensor

1

1

6 - 8 Fingerprint Reader Module

Fingerprint Reader Driver Installation

1.

Make sure the system is not in Airplane Mode

, and then insert the

Device

Drivers & Utilities + User’s Manual

disc into the DVD drive.

2. Click

Option Drivers

.

3. Click

2.Install Fingerprint Driver > Yes

.

4. Click

OK

to complete the installation.

5. The fingerprint reader module uses the

Sign-in options

configuration of the

Windows Account

(see overleaf).

Modules & Options

6

Fingerprint Reader Module 6 - 9

6

Modules & Options

PIN Code

You will be asked to add a PIN code when setting up the Fingerprint Reader. This is in addition to your windows password.

Note this code as it may be required to help you sign-in if there are any issues with using the fingerprint reader to sign-in

(see

“Fingerprint Sign-

In Issues” on page 6 -

11

).

Fingerprint Module Configuration

1.

Click the

Settings

item in the Start Menu and then click

Accounts

and click

Signin options

.

2.

You will need to add a

Windows

password (click

Add

under

Password

).

3.

After you have added the password you will need to also add a

PIN

.

4.

Under

Windows Hello

click

Set up

under

Fingerprint

.

5.

The wizard will then guide you through the set up process to scan your fingerprints.

Figure 6 - 5

Accounts - Sign-in options

(Fingerprint)

6 - 10 Fingerprint Reader Module

Modules & Options

6.

You will be instructed to

“Touch the fingerprint sensor”

a number of times (

this may be in excess of 20 times

), so repeatedly rest your finger on the sensor.

7.

Try to present different parts of your finger in different positions (similar to the various positions you may use when using it, and if you see red at any point try a different position).

8.

Click

Close

when complete.

9.

You can choose to

Add another

finger (this is recommended) or

Remove

the current fingerprint reading.

10. You can now touch to scan your fingerprint to log-on to the computer.

Fingerprint Sign-In Issues

If at the Windows Hello screen,

the Fingerprint reader fails to recognize the fingerprint 3 times it will then block access to the computer

.

In this case you will need to use your PIN

(the PIN you used when initially setting up the fingerprint reader)

to access the computer

. Alternatively you can sign-in using your windows password.

After using the PIN code (or windows Password) to access the computer you can go to the

Settings > Accounts > Sign-in options

if you wish to change any settings.

6

Fingerprint Reader Module 6 - 11

6

Modules & Options

Wireless Device

Operation Aboard

Aircraft

The use of any portable electronic transmission devices aboard aircraft is usually prohibited.

Make sure the

WLAN &

Bluetooth module(s) are OFF

if you are using the computer aboard aircraft by putting the system in to

Airplane

Mode

(see

Table 1 - 3, on page 1 - 10

).

Bluetooth & WLAN Combo Module

If you have included a

Wireless LAN & Bluetooth Combo module

is on (i.e. the system is not in

Airplane Mode

) before installing the driver.

Make sure you install the drivers in the order indicated in

Table , on page 4 - 4

. You

will need to install both the WLAN and Bluetooth drivers for all the combo modules.

The Bluetooth drivers for both modules are installed as instructed overleaf

.

Bluetooth Data Transfer

Note that the transfer of data between the computer and a Bluetooth enabled device is supported in one direction only (simultaneous data transfer is not supported). Therefore if you are copying a file from your computer to a Bluetooth enabled device, you will not be able to copy a file from the Bluetooth enabled device to your computer until the file transfer process from the computer has been completed.

Note that you need to install both the WLAN & Bluetooth drivers for the WLAN

& Bluetooth Combo modules.

6 - 12 Bluetooth & WLAN Combo Module

Intel & Qualcomm Bluetooth Combo Driver Installation

The Bluetooth drivers for both modules are installed as below.

1.

Make sure the system is not in Airplane Mode

, and then insert the

Device

Drivers & Utilities + User’s Manual

disc into an attached DVD drive.

2. Click

Option Drivers

(button).

3. Click

3.Install Combo BT Driver > Yes

.

4. Click

Next

.

5. Click in the check box to accept the license and click

Next

.

6. Select the setup type (

Typical

is recommended) and click

Install

.

7. Click

Finish

.

8. See

“Bluetooth Configuration in Windows” on page 6 - 14

for configuration instructions.

Modules & Options

6

Bluetooth & WLAN Combo Module 6 - 13

6

Modules & Options

Bluetooth Configuration in Windows

1.

Go to the

Settings

control panel and click

Devices

(or click the Bluetooth icon in the taskbar and click

Add a Bluetooth Device

).

2.

Click

Bluetooth & other devices

and make sure Bluetooth is

On.

3.

Click

Add Bluetooth or other device > Bluetooth (Add a device)

and a list of discovered devices will appear.

Figure 6 - 6

Settings > Bluetooth

& Other Devices

(Add a Bluetooth

Device)

Figure 6 - 7

Add a Device

6 - 14 Bluetooth & WLAN Combo Module

4.

Double-click the device you want to pair with the computer and click

Connect, if the PIN matches that on the device to which you wish to connect (you may need to click paid on the device)

.

Modules & Options

Figure 6 - 8

Bluetooth Connect

6

Bluetooth & WLAN Combo Module 6 - 15

Modules & Options

5.

Select a device and click

Remove Device

any device (click

Yes

to confirm).

to disconnect from

6

Figure 6 - 9

Bluetooth Remove

Device

6 - 16 Bluetooth & WLAN Combo Module

To Make your Computer Discoverable to Bluetooth Devices

1.

Go to the

Settings

control panel and click

Devices

(or click the Bluetooth icon in the taskbar and click

Open Settings

).

2.

Click

Bluetooth & other devices

and click

More Bluetooth options.

3.

In

Bluetooth Settings

make sure that

Allow Bluetooth devices to find this PC

check box (

Discovery

) has a check inside it.

4.

Make sure that the

Alert me when a new Bluetooth device wants to connect

check box (

Notifications

) has a check inside it, if you want to be notified when a

Bluetooth device wants to connect.

Modules & Options

6

Figure 6 - 10

Bluetooth Settings

Bluetooth & WLAN Combo Module 6 - 17

6

Modules & Options

Sound Blaster Audio

Install the

Sound Blaster Cinema 6

application is a suite of audio technologies which allow you to configure the audio settings to your requirements for the best performance in games, music and movies.

Creative Sound Blaster Cinema 6 Installation

1. Before installing the driver make sure you have a working internet connection.

2. Insert the

Device Drivers & Utilities + User’s Manual

disc into an attached

DVD drive.

3. Click

Install Drivers

(button).

4. Click

9.Install Creative Driver > Yes

.

5. Click

OK

and the system will automatically restart to complete the driver installation process.

6.

Sound Blaster Cinema 6

app will download but you will need to have a working internet connection.

7. Click the

Start

menu in Windows to access the

Microsoft Store

app tile under

Explore

.

8. Click the

Sign in

icon and select

Downloads and updates

.

9. Click

Check for Updates

.

10. A list of apps being downloaded will pop-up.

6 - 18 Sound Blaster Audio

11. To prioritize the

Sound Blaster Cinema 6

driver you can click

Pause all

to pause the download queue.

12. Click on Sound Blaster Cinema 6 and click on the resume icon to download the driver.

13. When just installed the

Sound Blaster Cinema 6

will appear in the

Windows Start

menu.

Modules & Options

6

Sound Blaster Audio 6 - 19

Modules & Options

Sound Blaster Cinema 6 Application

Run the

Sound Blaster Cinema 6

control panel from the Start menu in Windows.

6

Figure 6 - 11

Sound Blaster

Cinema 6

(Windows Start

Menu)

6 - 20 Sound Blaster Audio

Modules & Options

Sound Blaster Cinema 6

The

Sound Experience

screen contains a number of preset audio configurations for your use. You can turn on/off the

Sound Experience

, the

Equalizer

and

SBX Pro

Studio

by clicking the button alongside each title.

You can save different presets for

Gaming

,

Movie

,

Music

and

Streaming

. Click the output icon at the bottom left of the screen to select

Headphones

or

Speakers

. It is recommended you click

Sign In

and create a Creative account.

Setup for External

Speakers/Headphones

If you find the sound is not balanced when connecting to external speakers/headphones then select a preexisting setting under

Sound Experience, e.g

Movie, and test if the balance achieved is better.

It is recommended that you experiment with different settings in order to achieve the best result, and you can adjust any of the settings.

6

Figure 6 - 12

Sound Blaster

Cinema 6 (Sound

Experience)

Sound Blaster Audio 6 - 21

Modules & Options

The

SBX Pro Studio

offers a suite of playback technologies to enhance sound. Each playback technology has an

On/Off

check box to allow you to enable/disable it, and feature a slider to adjust the levels.

6

Figure 6 - 13

Sound Blaster

Cinema 6

(SBX Pro Studio)

Surround

: Provides virtual sound channels to control the level of immersion.

Crystalizer

: Enriches audio to make it sound livelier.

Bass

: Enhances the bass level of the sound system.

Dialog Plus

: Optimizes dialogue levels for music and movies etc.

Smart Volume

: Minimizes sudden volume changes to avoid the need for constant adjustment (you can adjust the

Normal

setting level using the slider).

6 - 22 Sound Blaster Audio

You can adjust the

Bass

and

Treble

levels for the

Equalizer

, and a series of presets are available from the drop-down menu. Click

Edit

and then click the plus (

+

) symbol to customize the settings (click on the dotted symbol and select

Revert

to return to the default settings).

Modules & Options

Figure 6 - 14

Sound Blaster

Cinema 6

(Equalizer)

6

Sound Blaster Audio 6 - 23

6

Modules & Options

Playback

can be used to

Test

the configuration of the headphones and speakers

(click

Apply processing effects to HDMI output

to configure settings for any HDMI connected devices).

Figure 6 - 15

Sound Blaster

Cinema 6

(Playback)

6 - 24 Sound Blaster Audio

Settings

allows you to set the language preferences. Click

Reset

to return all configurations to the factory default settings.

Modules & Options

Figure 6 - 16

Sound Blaster

Cinema 6

(Settings)

6

Sound Blaster Audio 6 - 25

6

Modules & Options

PC Camera

When the PC Camera application is run the LED indicator to the left of the camera will be illuminated

(see

Figure 1 - 2 on page 1 - 6

). Note that you need to use the

Camera

app in

Windows

to take pictures and capture video.

Use the Fn + F10 key combination

(see

“Function/Hot Key Indicators” on page 1 - 10

)

to toggle power to the PC Camera module

.

Note that you need to use the

Camera

app in

Windows

to take pictures and capture video.

6 - 26 PC Camera

Camera App

1.

Make sure the PC Camera is turned on by using the

Fn + F10

key combination (or

Control Center button

).

2.

Run the Camera app from the Start menu by clicking on the

Camera

(you can type “camera” into the search box to find the Camera app).

app icon

3.

The interface displays two buttons on the right of the screen; one for photo and one for video.

Modules & Options

Photo Video

4.

Simply click on the appropriate button (or arrow) to switch to either photo or video modes.

5.

You can use the buttons on the left of the screen to access the

Settings, HDR/

Brightness

and

Photo Timer

.

Auto Pro

Auto or Pro Modes

The menu buttons displayed on the left side of the screen will depend on the mode chosen in

Settings

.

Pro

mode will display the

timer and brightness

buttons, and with Pro Mode disabled (

Auto mode

) the

timer and HDR

buttons will be displayed.

Figure 6 - 17

Camera App Mode

Icons

Figure 6 - 18

Camera Menu

Buttons

6

PC Camera 6 - 27

6

Modules & Options

Figure 6 - 19

Camera Settings

6.

Click

Settings

to access the camera settings menu to select/deselect

Pro mode

, make adjustments for

Photo Quality, Framing grid

,

Time lapse

,

Video

Quality

and

Flicker reduction

.

Camera Settings

The

Self Timer

can be set to take Photos after

2

, 5 or

10

seconds.

You can use a

Framing grid

to help you line up pictures.

The

Photo Quality

can be changed to that which the system supports.

Time lapse

can be set to keep taking photos until the camera button is pressed again.

The

Video Quality

resolution and frame rate can be set to any supported by the system. Note that capturing high resolution video files requires a substantial amount of disk space for each file. After recording video, check the video file size (right-click the file and select Properties) and the remaining free space on your hard disk (go to File Explorer, right-click the hard disk, and select Properties). If necessary you can remove the recorded video file to a removable medium e.g. a USB Flash drive.

If you need to reduce any screen flicker, change the settings in

Flicker reduction

to either e.g. 50Hz or 60Hz.

6 - 28 PC Camera

7.

With the

Pro mode

selected (in Settings ) you can access the

Brightness

button to adjust the brightness.

Modules & Options

6

PC Camera 6 - 29

Modules & Options

8.

In

Auto mode

you can toggle

HDR

on or off.

6

Figure 6 - 22

Camera HDR

(Auto mode)

6 - 30 PC Camera

Taking Pictures/Capturing Video

1.

Make sure the PC Camera is turned on by using the

Fn + F10

key combination (or

Control Center button

).

2.

Run the Camera app from the Start menu by clicking on the

Camera

(you can type “camera” into the search box to find the Camera app).

app icon

3.

Click to select either

photo

or

video

modes.

4.

Click the photo icon to take a picture.

5.

Click on the video icon to start video capture (when video capture begins a timer will appear at the bottom of the screen).

6.

To stop video capture click the stop button (you can also pause the video capture).

Modules & Options

6

Figure 6 - 23

Video Camera

Recording in

Process

PC Camera 6 - 31

Modules & Options

7.

Captured photos and videos will be saved to the

Photos

app stored in the Start menu (type

Photos

into the search box if you cannot find the app)

.

You can also access the photos from the

Camera roll

icon at the bottom right of the Camera app screen.

6

Figure 6 - 24

Photos App

(For Captured

Photos & Videos)

&

Camera Roll in the

Camera App

6 - 32 PC Camera

Trusted Platform Module

(

Optional

)

The

TPM security chip

allows you to create and manage digital certificates for user and platform authentication. This type of security is usually administered within large enterprises and organizations, and therefore requires implementation by a system administrator before users can access security features.

Make sure you have administrator’s rights to your computer, and have a

Windows

password enabled for full security protection. In addition

Make sure you prepare a removable media (e.g. a USB flash drive) to store passwords etc. before beginning the TPM initialization process

.

Before setting up the TPM functions you must enable and initialize the security platform.

Modules & Options

6

Trusted Platform Module 6 - 33

6

Modules & Options

Clearing TPM

Information

You can click

Clear

TPM,

which will toggle the setting between

Enabled/Disabled.

If set to

Enabled

this will clear existing TPM information in order to reset the TPM.

Enabling & Activating TPM

1.

Restart the computer.

2.

Enter the

BIOS

pressing

F2

during the POST/startup.

3.

Click to enter the

Setup Utility

and select the

Security

menu.

4.

Click

TPM Configuration

and select

Enable

for

Security Device Support

.

5.

You will then need to save the changes and restart the computer.

Figure 6 - 25

Security - Trusted

Computing

6 - 34 Trusted Platform Module

TPM Management in Windows

You can manage your TPM settings from within

Windows

:

1.

Go to the

Control Panel

.

2.

Click

BitLocker Drive Encryption

(

System and Security

).

3.

Click

TPM Administration

.

Modules & Options

Figure 6 - 26

BitLocker Drive

Encryption

(TPM

Administration)

6

Trusted Platform Module 6 - 35

Modules & Options

4.

The TPM Management window allows you to configure the TPM within

Windows

.

As TPM is usually administered within large enterprises and organizations, your system administrator will need to assist you in managing the information here.

6

Figure 6 - 27

Trusted Platform

Module (TPM)

Management on

Local Computer

Administration

6 - 36 Trusted Platform Module

TPM Actions

1.

Click

Prepare the TPM

and follow the instructions in the Wizard

to

prepare the

TPM (this will probably require a restart of the computer and confirmation of the setting changes after restart by pressing the appropriate F key).

2.

After the restart the TPM will be prepared and you can then use the

Actions

menu to

Turn TPM off

,

Change Owner Password

,

Clear TPM

or

Reset TPM Lockout

.

3.

A wizard will help take you through any setup steps.

Modules & Options

Figure 6 - 28

TPM Actions Menu

6

Trusted Platform Module 6 - 37

6

Modules & Options

BitLocker

BitLocker Drive Encryption can be used in conjunction with the TPM to encrypt data on the disk. Access the Microsoft

BitLocker Drive Encryption

control panel applet from the

Windows

control panel (

System and Security

).

1.

Click

Turn on Bit Locker

.

2.

Follow the on-screen instructions to setup BitLocker, and make sure you have a removable media (e.g. a USB flash drive) to store saved recovery keys etc.

Figure 6 - 29

BitLocker Drive

Encryption

6 - 38 Trusted Platform Module

Troubleshooting

Chapter 7: Troubleshooting

Overview

Should you have any problems with your computer, before consulting your service representative, you may want to try to solve the problem yourself. This chapter lists some common problems and their possible solutions. This can’t anticipate every problem, but you should check here before you panic. If you don’t find the answer in these pages, make sure you have followed the instructions carefully and observed the safety precautions in the preface.

If all else fails, talk to your service representative. You should also make a record of what happened and what remedies you tried.

Of course, if something goes wrong, it will happen at the most inconvenient time possible, so you should preview this section just in case. If, after you’ve tried everything, and the system still won’t cooperate, try turning it off for a few minutes and then rebooting. You will lose any unsaved data, but it may start working again. Then call your service representative.

7

Overview 7 - 1

7

Troubleshooting

Basic Hints and Tips

Many of the following may seem obvious but they are often the solution to a problem when your computer appears not to be working.

Power

- Is the computer actually plugged into a working electrical outlet? If plugged into a

power strip

, make sure it is actually working. Check the

LED Power & Communication Indicators

(see

“LED Indicators” on page 1 - 7

) to see the computer’s power status.

Connections

- Check all the

cables

to make sure that there are no

loose connections

anywhere.

Power Savings

- Make sure that the system is not in

Hibernate

or

Sleep

mode by pressing the keys configured in your P

ower Options

(see

“Power-Saving States” on page 3 - 7

), the

Fn + F12

key combination, or power button to wake-up the system.

Brightness

- Check the brightness of the screen by pressing the

Fn

+

F8 and F9

keys to adjust the brightness.

Display Choice

- Press

Fn

+

F7

to make sure the system is not set to “external only” display.

Boot Drive

- Make sure there are no

optical media and/or USB storage devices

in any connected drive.

7 - 2 Basic Hints and Tips

Troubleshooting

Backup and General Maintenance

• Always

backup

your important data, and keep copies of your OS and programs safe, but close to hand.

Don’t forget to note the

serial numbers

if you are storing them out of their original cases, e.g. in a CD wallet.

• Run

maintenance programs

on your hard disk and OS as often as you can. You may schedule these programs to run at times when you are not using your computer. You can use those that are provided free with your OS, or buy the more powerful dedicated programs to do so.

• Write down your passwords and keep them safe (away from your computer). This is especially important if you choose to use a

Supervisor

password for the BIOS (see

“The Insyde BIOS Utility” on page 5 - 2

).

• Keep copies of vital

settings files

such as network, dialup settings, mail settings etc.(even if just brief notes).

Warranty

The CPU is not a user serviceable part. Opening this compartment, or accessing the CPU in any way, may violate your warranty.

7

Backup and General Maintenance 7 - 3

7

Troubleshooting

Viruses

• Install an

Anti-Virus

program and keep the

definitions file

(the file which tells your program which viruses to look for) up to date. New computer viruses are discovered daily, and some of them may seriously harm your computer and cause you to lose data.

Anti-Virus

programs are commercially available and the

definitions file updates

are usually downloadable directly from the internet.

• Be careful when opening e-mail from sources you don’t know.

Viruses

are often triggered from within

email attachments

so take care when opening any attached file. You can configure most

Anti-Virus

programs to check all

e-mail attachments

.

Note

: You should also beware of files from people you know as the virus may have infected an

address book

and been automatically forwarded without the person’s knowledge.

• Keep a “

Bootable CD-ROM/DVD-ROM/USB storage device

” (this CD/DVD/USB device provides basic information which allows you to startup your computer) handy. You may refer to your OS’s documentation for instructions on how to make one, and many

Anti-Virus

programs will also provide such a disk (or at least instructions on how to make one).

7 - 4 Viruses

Troubleshooting

Upgrading and Adding New Hardware/Software

• Do not be tempted to make changes to your

Windows Registry

unless you are very sure of what you are doing, otherwise you will risk severely damaging your system.

• Don’t open your computer or undertake any repair or upgrade work if you are not comfortable with what you are doing.

• Read the

documentation

. We can assume, since you are reading this that you are looking at the computer’s manual, but what about any new peripheral devices you have just purchased? Many problems are caused by the installation of new hardware and/or software. Always refer to the documentation of any new hardware and/or software, and pay particular attention to files entitled “

READ ME

” or “

READ ME FIRST

”.

• When installing a new device always make sure the device is powered on, and in many cases you will need to restart the computer. Always check that all the cables are correctly connected.

• Make sure you have installed the

drivers

for any new hardware you have installed (latest

driver files

are usually available to download from vendor’s websites).

7

Upgrading and Adding New Hardware/Software 7 - 5

7

Troubleshooting

• Thoroughly check any

recent changes

you made to your system as these changes may affect one or more system components, or software programs. If possible, go back and undo the change you just made and see if the problem still occurs.

• Don’t over complicate things. The less you have to deal with then the easier the source of the problem may be found;

Example

- if your computer has many devices plugged into its ports, and a number of programs running, then it will be difficult to determine the cause of a problem. Try disconnecting all of the devices and restarting the computer with all the peripheral devices unplugged. A process of elimination (adding and removing devices and restarting where necessary) will often find the source of a problem, although this may be time consuming.

7 - 6 Upgrading and Adding New Hardware/Software

Troubleshooting

Problems and Possible Solutions

Problem Possible Cause - Solution

You turned on the work.

power

but it doesn’t

The battery

LED power

indicator blinking orange.

, is

Battery missing / incorrectly installed.

Check the battery bay, make sure the battery is present and seated properly (the design of the battery only allows it to go in one way). Make sure there’s nothing interfering with the battery contacts.

Low Battery.

Plug in the DC power source. If the computer doesn’t start up immediately, turn it off then on again.

You are

losing battery power

too quickly.

The system is using too much power.

If your

OS

has a

Power Options

scheme

(see

“Power Plans” on page 3 - 5

) check its settings. You may also be using a

peripheral device/USB device

that is drawing a lot of power.

Actual

battery operating time

is shorter than expected.

The

system will not start up

when it is being operated in

a low temperature environment

.

The battery has not been fully discharged before being recharged.

Make sure the battery is fully discharged and recharge it completely before reusing (see

page

3 - 21

).

Power Options have been disabled.

Go to the

Control Panel

in

Windows

and re-enable the options.

A peripheral device/USB device is consuming a lot of power.

Turn off/remove the unused device to save power.

This is due to the electrical characteristics of battery cells at low temperatures.

Although the lowest operational temperature tolerance of the system is listed at 5°C, however if the system is in DC mode (on battery), the battery must have a remaining charge capacity of 60%+; at 10°C or above.

7

Problems and Possible Solutions 7 - 7

7

Troubleshooting

Problem

The

system will not wake up from a power saving state (Sleep/Hibernate) on network activity

(Wake on LAN) even though

I have plugged in the powered

AC/DC adapter

.

The computer feels

too hot

.

When

playing a video in Media Player

, while using a

4K pane

l, the counting timer area at the

bottom of the screen appears to be cut off slightly

.

When you are

playing a game

and you use the

Windows Key

to switch to the desktop

an error message, or Blue

Screen, occurs.

Possible Cause - Solution

Wake on LAN is supported in AC mode only

.

When the system enters a power saving state the plugged in AC/DC adapter should be connected, and should remain connected, in order to allow the system to wake up on network activity. Unplugging the adapter, and then plugging it back in again, will not allow the system to wake up on network activity.

Make sure the computer is properly ventilated and the Vent/Fan intakes are not blocked. If this doesn’t cool it down, put the system into

Hibernate

mode or turn it off for an hour. Make sure the computer isn’t sitting on a thermal surface (see

“Overheating” on page 1 - 15

/

1 - 16

). Make sure you’re using the correct

adapter.

Make sure that your notebook is completely powered off before putting it into a travel bag (or any such container). Putting a notebook which is powered on in a travel bag may cause the Vent/Fan intakes to be blocked.

The size of text, apps and other items in

Settings > System > Display

is set to

250%

.

In this case it is recommended that the setting should be

less than

250%

.

This is a DirectX compatibility issue.

In this case disable DirectX from within the game controls.

7 - 8 Problems and Possible Solutions

Troubleshooting

Problem

Nothing appears

on screen.

No image appears on the

external monitor

I have plugged in and powered on.

You forget the

boot password

.

Possible Cause - Solution

The system is in a power saving mode

. Toggle the sleep/resume key combination,

Fn + F12

(see

“Configuring the Power Buttons” on page 3 - 9

).

The screen controls need to be adjusted.

Toggle the screen control key combinations

Fn + F8/F9

. If you’re connected to an external monitor, make sure it’s plugged in and turned on. You should also check the monitor’s own brightness and contrast controls.

The computer is set for a different display.

Toggle the screen display key combination,

Fn + F7

. If an external monitor is connected, turn it on.

The

screen saver

is activated.

Press any key or touch the

TouchPad

.

You haven’t installed the video driver and configured it appropriately from the

Control Panel

.

See

Appendix C

for instructions on installing and configuring

the video driver.

If you forget the password, you may have to discharge the battery of the CMOS.

Contact your service representative for help.

7

Password Warning

If you choose to set a boot password,

NEVER

forget your password. The consequences of this could be serious. If you cannot remember your boot password you must contact your vendor and you may lose all of the information on your hard disk.

Problems and Possible Solutions 7 - 9

7

Troubleshooting

Problem

The sound cannot be heard or the

volume is very low

.

My

internal microphone seems to be disabled

and/or

I can still hear sound from the speakers

even though I have plugged headphones into the headphone jack.

Unwelcome numbers

appear when typing.

I am sliding my finger up and down on the right side of the

Touchpad to scroll

a

Window and the

Touchpad does not respond

.

Possible Cause - Solution

The volume might be set too low.

Check the volume control in the

Volume

Control Panel

in the

Windows

notification area, or use the key combination

Fn

+ F5

and

F6

(see

“Function/Hot Key Indicators” on page 1 - 10

) to adjust.

“Enable jack detection when device is plugged in” is disabled in Connector

Settings (Device advanced settings) in the

Realtek Audio Console

control panel. Go to the

Realtek Audio Console

control panel and click Device advanced settings and make sure that “

Enable jack detection when device is plugged in

” is

On

.

Num Lock is turned

ON

(see

“Function/Hot Key Indicators” on page 1 - 10

).

There are different Touchpad versions available on this computer, and this version requires tapping/holding to scroll.

Either tap repeatedly, or hold the finger down, at the top or bottom right of the Touchpad (depending on the scrolling direction required) to scroll the window.

Other Keyboards

If your keyboard is damaged or you just want to make a change, you can use any standard USB keyboard. The system will detect and enable it automatically. However special functions/hot keys unique to the system’s regular keyboard may not work.

7 - 10 Problems and Possible Solutions

Troubleshooting

Problem

The

system freezes

or the screen goes dark.

The system never goes into a

power saving mode

.

The computer is off (or in Sleep Mode) but powered by the AC/DC adapter plugged in to a working outlet, or by battery with a capacity above 20%.

I have plugged a device into the powered USB port

in order to charge it, but

the device is not charging

.

The

Wireless LAN/Bluetooth

modules cannot be detected.

The

PC Camera

module cannot be detected.

Possible Cause - Solution

The system’s power saving features have timed-out

. Use the AC/DC adapter, press the sleep (

Fn + F12

) key combination, or press the power button if no

LEDs are lit.

Power Options features are not enabled. Go to the

Windows

Power Options menu and enable the features you prefer (see

“Power-Saving States” on page 3 - 7

). Make sure you have enabled

Hibernate

mode from the control panel.

The port is not powered on.

Toggle power to the port using the

Fn + power button

combination

.

This function may not work with certain external USB compliant devices (check your device’s documentation).

If this is the case,

power the computer on and connect the external USB device

in order to charge it.

Note

that this function is designed to help

charge USB compliant devices

, but is

not designed to allow their operation

.

The modules are off as the computer is in

Airplane Mode

.

Go to the

Charms

Bar

and select

Settings

and then click the WiFi icon (Airplane mode should be

Off).

The module is off.

Press the

Fn + F10

key combination in order to enable the module (see

“Function/Hot Key Indicators” on page 1 - 10

). Run the camera application to view the camera picture.

7

Problems and Possible Solutions 7 - 11

7

Troubleshooting

Problem

The

Wireless LAN/Bluetooth

modules cannot be configured.

A file cannot be copied to/from a connected

Bluetooth

device.

No sound

can be heard through an

HDMI

connected display.

Gaming performance is slow

.

Possible Cause - Solution

The driver(s) for the module(s) have not been installed. Make sure you have installed the driver for the appropriate module (see the instructions for the appropriate module in

“Modules & Options” on page 6 - 1

).

The transfer of data between the computer and a Bluetooth enabled device is supported

in one direction only (simultaneous data transfer is not supported)

. If you are copying a file from your computer to a Bluetooth enabled device, you will not be able to copy a file from the Bluetooth enabled device to your computer until the file transfer process has been completed

You have not configured the HDMI audio output

. See

“HDMI Audio

Configuration” on page C - 9

.

It is recommended that you use Maximum fan speed when playing games

.

Use the

Fn + 1

key combination to adjust the fan speed.

7 - 12 Problems and Possible Solutions

Troubleshooting

Problem

When using a

Bluetooth headset the audio appears to be mono

and not stereo.

A file being copied to/from a connected

Bluetooth

device appears to be

transferring very slowly

.

Possible Cause - Solution

This is a common issue with Bluetooth headsets. To resolve this issue do the following (you will need to

repeat this procedure after every boot up

,

restart

, or when the

system resumes from hibernation

):

1.

Go to the

Devices & Printers

control panel in

Windows

.

2.

Double-click the Bluetooth headset.

3.

Click

Connect

to complete the stereo connection.

OR

1.

Go to the

Sound

control panel in

Windows

.

2.

Right-click (in the

Playback

tab) the Bluetooth Stereo Audio device (the default device is

Headset

).

3.

Click

Connect

to complete the stereo connection.

You may have the

Bluetooth control panel

(Settings > Devices > Bluetooth)

open

.

When transferring data between the computer and a Bluetooth enabled device,

make sure that the Bluetooth control panel is closed

.

Bluetooth Control Panel

(Settings > Devices)

Close the Bluetooth control panel

(pictured on the right) when transferring data between the computer and a Bluetooth enabled device.

7

Problems and Possible Solutions 7 - 13

7

Troubleshooting

Problem

I

can’t hear any sound from the microphone in my connected headset

, when trying to test the audio playback.

Possible Cause - Solution

You need to enable listening to the microphone in the audio control panel in order to hear any sound through your connected headset as follows:

1.

Right-click the volume control icon in the taskbar.

2.

Select

Recording Devices

.

3.

Double-click

Microphone

and select

Listen

.

4.

Click to put a check in

Listen to this device

check box.

5.

Click

Apply

.

6.

You can then listen to the playback though the headset for testing.

7.

Remember to disable this feature (remove the check from the

Listen to this device

check box) otherwise you may hear an echo from the internal microphone when you disconnect the headset.

7 - 14 Problems and Possible Solutions

Interface (Ports & Jacks)

Appendix A: Interface (Ports & Jacks)

Overview

The following chapter will give a quick description of the interface (ports & jacks) which allow your computer to communicate with external devices, connect to the internet etc.

A

Interface (Ports & Jacks) A - 1

A

Interface (Ports & Jacks)

Notebook Ports and Jacks

Item

2-In-1 Audio Jack

Headphone/Microphone

Description

Headphones

or speakers may be connected through this jack.

Note

: Set your system’s volume to a reduced level before connecting to this jack. Plug an external

microphone

in to this jack to record, or use a communication device, on your computer.

DC-In Jack

HDMI-Out Port

Microphone-In Jack

Plug the supplied AC/DC adapter into this jack to power your computer.

The HDMI-Out (

High-Definition Multimedia Interface

) is an audio/video connector interface for transmitting uncompressed digital streams. This allows you to connect an external monitor, TV or

Flat Panel Display etc. as a display device by means of a HDMI cable.

Note that HDMI carries both audio and video signals

.

Plug an external microphone in to this jack to record on your computer.

MicroSD Card Reader The card reader allows you to use some of the latest microSD digital storage cards. Push the card into the slot and it will appear as a removable device. The compatible microSD card formats are listed below:

• microSD / microSDHC / microSDXC

A - 2 Interface (Ports & Jacks)

Interface (Ports & Jacks)

Item

Mini DisplayPort 1.4

& DisplayPort 1.4 over

USB 3.2 Gen 2 (Type C)

Description

The Mini DisplayPort is a miniaturized digital display interface standard that allows a digital audio/ video interconnect, between the computer and its external display or a home-theater system.

The DisplayPort 1.4 over USB 3.2,Gen 2 (Type-C) combines full DisplayPort A/V performance with SuperSpeed USB in a single connector. You can use a USB Type-C to HDMI or DisplayPort compatible cable connected to the DisplayPort over USB Type-C port to connect an external display

DisplayPort Cables

When using cables connected to the DisplayPort,

try to make sure that the cables are not bent excessively

, as bending the cables may cause signal problems.

RJ-45 LAN Jack

Security Lock Slot

This port supports LAN (Network) functions (you will need to open the cover slightly before inserting a LAN cable).

Note

: Broadband (e.g. ADSL) modems usually connect to the LAN port.

To prevent possible theft, a Kensington-type lock can be attached to this slot. Locks can be purchased at any computer store.

A

Interface (Ports & Jacks) A - 3

A

Interface (Ports & Jacks)

Item

USB 2.0 Port

USB 3.2 Gen 2 (Type A)

Port

DisplayPort 1.4 over

USB 3.2 Gen 2 (Type C)

Description

These USB ports are for low-speed peripherals such as keyboards, mice or scanners, and for high-speed peripherals such as external HDDs, digital video cameras or high-speed scanners etc. Devices can be plugged into the computer, and unplugged from the computer, without the need to turn the system off (if the power rating of your USB device is 500mA or above, make sure you use the power supply which comes with the device).

USB 2.0 ports have the ability to transmit data at a maximum speed of 480 Mbps. USB 3.2 (Gen

2) ports are capable of 10Gbps (SuperSpeed USB 10Gbps).

On this computer model there are two USB 3.2 Gen 2 Type A ports, one USB 2.0 port and one Type C DisplayPort 1.4 over USB 3.2 Gen 2.

Note:

The maximum amount of current supplied by the USB Type-C port is 500 mA for USB2.0/

900 mA for USB 3.2.

A - 4 Interface (Ports & Jacks)

Control Center

Appendix B: Control Center

Overview

The following chapter will give a quick description of the functions of the

Control Center & Flexikey®

applications.

Control Center

The

Control Center

provides quick access to

Power Modes

,

Fan Speed Control

settings,

LED Keyboard

configuration and the Flexikey application. Click icons to access the appropriate menu, and make adjustments as applicable.

Flexikey®

The

Flexikey®

application is a quick hotkey configuration application, which allows you to

assign a single key

to

launch multiple key combinations

, to

create text macros

and to

disable

certain keys. The application can also be used to

configure the mouse buttons

to create hotkeys for gaming etc. Click

Flexikey

in the Control

Center to launch the application.

B

Overview B - 1

Control Center

Run the

Control Center

from the

Windows Start

menu tion area of the taskbar.

or by clicking the icon in the notifica-

B

B - 2 Overview

Figure B - 1

- Control Center Screens

Control Center

Fan Speed Setting

You can set the fan speed to

Maximum (full power), Automatic or Custom

from this menu item. The fan speed will adjust itself automatically to control the heat of the CPU. However you can adjust the setting to maximum if you prefer. You can use the

Offset

slider to adjust the settings to your preference, however these settings can be overridden by the system as a safety precaution, if it requires heavier use of the fan.

The

Custom

setting allows you to click and drag on any of the 2 midrange nodes on the graph in order to adjust the temperature parameters of the

CPU Fan

or

GPU Fan

(click on the CPU Fan or GPU Fan icon for either on to select it, then click and drag either of the midrange nodes), then click

Save

to retain the setting changes.

Figure B - 2

- CPU/GPU Fan Custom Settings

Overview B - 3

B

Control Center

Power Modes

Power Modes

allows you to adjust the power mode by clicking the appropriate icon.

B

Figure B - 3

- Power Modes

Power Saving

mode focuses on saving battery life (the CPU Turbo Boost and dGPU Turbo will be off).

Quiet

mode focuses on reducing fan noise and will decrease both CPU power and GPU power.

Entertainment

balances CPU and GPU power and is ideal for watching videos etc.

Performance

mode is ideal for gaming with higher CPU and GPU performance.

B - 4 Power Modes

Control Center

LED Keyboard

The LED Keyboard menu will allow to change the

Brightness

and

Keyboard Sleep Timer

. The LED

Keyboard

application can be accessed by pressing the

Fn

plus key (or by clicking

LED Keyboard

in the Control

Center), or from the

Windows Start

menu

Help Button

Override Boot Effect

Effects Buttons

Keyboard Sections

On boot the colored keyboard will momentarily flash. You can click in the

Override Boot Effect

check box to disable the keyboard flashing effect as the system boots.

B

Color Swatches

Figure B - 4

- LED Mode for Illuminated Colored LED Keyboards

LED Keyboard B - 5

Control Center

Color Swatch

The color swatch in the middle of the screen allows you to select a range of colors for your keyboard backlight by clicking on the color required. Click to select any colors from the swatch to apply to the keyboard.

B

Figure B - 5

- Keyboard Color Swatch

Keyboard Sleep Timer

Enable and then select the amount of time the system for which the system is idle before the keyboard LED enters sleep mode (i.e. the LED keyboard illumination will turn off to save power).

Brightness

Click on any of the numbers (

1 - 4

) on the

Brightness

bar to set the brightness level of the LED Device. You can also turn the keyboard backlight LED Device off by clicking the

OFF

button, or by using the

Fn

plus key.

B - 6 LED Keyboard

Control Center

Flexikey® Application

Click

Flexikey

in the

Control Center

or

Start

menu to launch the application.

Profiles

The controls at the top right side of the application relate to Profiles. You can

Add/Delete

Profiles (

you can maintain 12 active Profiles

),

Export

and

Import

profiles by clicking on the appropriate icon. If you doubleclick on a Profile you can change the

Profile Name

, and import an

Image

file (images created using PNG files).

Windows Key

Fn & P Keys

Note that you can assign actions to any keyboard key except the

Windows key Fn and P key

.

B

Figure B - 6

- Flexikey® - Profiles (Keyboard Macro)

Flexikey® Application B - 7

B

Control Center

EXPRESS KEY

- This feature allows you to configure a single key to send multiple key combinations or to create more useful shortcut keys. This is useful in gaming or when using applications which have a complex set of keyboard shortcuts.

EXPRESS TEXT

- With this you can assign single keys to send commonly used strings of text.

DISABLE

- Use this function to disable any keyboard keys.

STATISTICS

- Use this to quickly record keys in use in any application, and to disable unused keys.

Keyboard Macro and Mouse Macro Settings

Click

Enable

(at the bottom right of the screen) to create settings for the keyboard and/or mouse by clicking the tab at the bottom of the screen. Clicking on

Keyboard Macro

or

Mouse Macro

allows you to access the settings page for the either the keyboard or mouse.

Enabling or Disabling Flexikey®

You can enable or disable Flexikey® (and therefore any hotkeys or mouse profile functions currently in use) by using the

Fn + Backspace

key combination. Pressing this key combination will toggle you between the currently selected keyboard or mouse profile to the standard keyboard and/or mouse settings, and back again. An on screen icon will also pop-up to display the status of the application as it is toggled on/off.

B - 8 Flexikey® Application

Figure B - 7

- FlexiKey On Screen Icons

Control Center

Keyboard Macro

The keyboard macro settings allow you to configure actions for any single key (or a combination of keys). Click the key and then select the action type (

Express Key

,

Express Text

or

Disable

) from the menu at the top of the page.

Unused Keys

Note that you can assign actions to any keyboard key except those that appear blacked out e.g. the

Windows key

Fn, Alt

and

Ctrl keys etc

.

B

Figure B - 8

- Keyboard Macro

Flexikey® Application B - 9

Control Center

Mouse Macro

When an external mouse is attached, the mouse macro settings allow you to configure actions for the left

1

, right

2

and middle

3

buttons of the attached mouse, and also for any backward

4

and forward

5

buttons if applicable (on a gaming type mouse). Click the button number and then select the action type (

Express Key

,

Express Text

or

Disable

) from the menu.

B

4

5

1

3

2

Figure B - 9

- Mouse Macro Configuration

B - 10 Flexikey® Application

Control Center

Keyboard Macro - Express Key

To configure a single key to send multiple key combinations, or to create more useful shortcut keys, use

Express

Key

.

1.

Enable

and select the

Keyboard Macro

, click on the chosen key to select it, and then click to select

Express

Key

.

Figure B - 10

- Keyboard Macro - Record Express Key

Keyboard Macro - Express Key B - 11

B

Control Center

2.

In the following example we want to change an existing game key configuration which uses the

left shift

key for sprinting, and the

W

key for moving forwards, to use the

1

key to combine this movement to sprint forward.

3.

Click the

Record

button and then

press

the key or keys (in this case we will

press

Left Shift and W) required (make sure you

press the key(s) required

and do not click on them).

4.

Click the

Record

button again to complete the process and stop recording.

5.

If you want to remove any individual key click to select it, and then click

Restore

.

6.

Any assigned

Express Keys

will be highlighted in

green

.

B

B - 12 Keyboard Macro - Express Key

Control Center

Enabling Delay Time

If you want to create a delay between key presses within the key combination, then you can use

Enable Delay

Time

function to do so.

1.

Enable

and select the keyboard under your chosen profile, click on the chosen key to select it, and then click to select

Express Key

.

2.

Click the

Record

button and then

press

the key or keys required in the sequence and time delay between key presses required (make sure you

press the key(s) required

and do not click on them).

3.

Click the

Record

button again to complete the process and stop recording.

4.

Click to select a key in the sequence and click

Enable Delay Time

the time delay.

, then click a key to view

B

Figure B - 11

- Enable Delay Time

Keyboard Macro - Express Key B - 13

Control Center

5.

You can edit the delay between key presses by clicking in the

Delay Time (MS)

field and typing a new number for the delay between the key presses.

B

Figure B - 12

- Time Record Between Key Presses

6.

If you want to remove any individual key click to select it, and then click the delete symbol.

7.

If you want to clear all the settings click

Restore

to return to the default key setting.

B - 14 Keyboard Macro - Express Key

Control Center

Keyboard Macro - Express Text

A single key can be set to send a string of text within any application using

Express Text

.

1.

Enable

and select the keyboard, click to select a key, and then click to select

Express Text

.

2.

Click the

Record

button in

Start

key and press the keys to use (the

Start

key is the key used to in your target program to open a text message).

3.

Click in the

Text Context

field and type in your message and click

Save

.

Figure B - 13

- Keyboard Macro - Express Text

Keyboard Macro - Express Text B - 15

B

B

Control Center

4.

Click the

Record

button in

Send

and press the keys to use if required (the

Send

key is the key used to in your target program to send a text message e.g. the Enter key would be the most commonly used).

5.

The key will now be configured to send the text message in the target program under your chosen Profile, and the key will appear in

blue

.

6.

If you want to remove any

Express Text

key, select it and click on

Restore

.

Copy & Paste Text

Note that some applications and games do not support copy and pasted text. Where this is the case, any text you may have copy and pasted in to the “Type to Text” field may not be displayed within the application. In this case you will need to type the text into the field instead.

B - 16 Keyboard Macro - Express Text

Control Center

Keyboard Macro - Disable

You can use the program to disable any keys not required.

1.

Enable

and select the keyboard, click to select a key to disable, and then click to select

Disable

.

2.

The key will now be disabled.

3.

If you want to enable the key again, select it and click on

Restore

.

4.

The key will be disabled, and the key will appear in

Gray

.

Keyboard Macro - Disable B - 17

B

B

Control Center

Mouse Macro - Express Key

To assign a mouse button click to send multiple key combinations (an external mouse must be attached), or to create more useful shortcut keys, use

Express Key

.

1.

Enable

and select the mouse, click on a mouse button to select it, and then click to select

Express Key

.

2.

In the following example we will configure the central mouse wheel to combine the actions of

left shift

key for sprinting, and the

W

key for moving forwards in a game program.

3.

Click on the central mouse wheel for the shortcut action.

4.

Click the

Record

button and then

press

the key or keys (in this case we will

press

Left Shift and W) required (make sure you

press the key(s) required

and do not click on them).

5.

Click the

Record

button again to complete the process and stop recording.

6.

If you want to remove any mouse setting click to select it, and then click

Restore

.

7.

The mouse button for any assigned Express Keys will appear in

green .

Enabling Time Record for Mouse Settings

If you want to create a delay between key presses within the mouse click combination, then you can use

Time

Record

function to do so in the same manner as that used for keyboard settings (see

“Enabling Delay Time” on page B - 13

).

B - 18 Mouse Macro - Express Key

Control Center

Mouse Macro - Express Text

A mouse button click can be set to send a string of text within any application using

Express Text

.

1.

Enable

and select the mouse, click on a mouse button to select it, and then click to select

Express Text

.

2.

Click the

Record

button in

Start

key and press the keys to use (the

Start

key is the key used to in your target program to open a text message). Click the

Record

button again to stop the process.

3.

Click in the

Text Context

field and type in your message and click

Save

.

4.

Click the

Record

button in

Send

and press the keys to use (the

Send

key is the key used to in your target program to send a text message e.g. the Enter key would be the most commonly used). Click the

Record

button again to stop the process.

5.

The key will now be configured to send the text message in the target program under your chosen Profile, and the key will appear in

blue

.

6.

If you want to remove any

Express Text

key, select it and click on

Restore

.

Copy & Paste Text

Note that some applications and games do not support copy and pasted text. Where this is the case, any text you may have copy and pasted in to the “Type to Text” field may not be displayed within the application. In this case you will need to type the text into the field instead.

B

Mouse Macro - Express Text B - 19

Control Center

Mouse Macro - Disable

You can use the program to disable any mouse button clicks if not required.

1.

Enable

and select the mouse, click on a mouse button to select it, and then click to select

Disable

.

2.

The button click will now be disabled.

3.

If you want to enable the button again, select it and click on

Restore

.

4.

The button click will be disabled under your chosen Profile, and the key will appear in

Gray

.

B

B - 20 Mouse Macro - Disable

Control Center

Statistics

The

Statistics

tab allows you to record keys used in any application, and to

disable

any infrequently, or unused, keys to save any accidental incorrect key presses.

1.

Click the

Statistics

Tab, and press the

Record

button to start recording the frequency of key presses for keys used.

2.

You can then go to the application for which you wish to use the profile, and use the application as per normal so that a standard set of keys used may be recorded.

3.

Return to the Flexikey® application and press

Record

button again to stop recording.

4.

At the end of the recording process colors will represent the frequency of key presses, with the darker keys as the most frequent through to lighter the less frequent (the color dial on the left of the screen displays the color code against the number of key presses).

5.

You can move the mouse over any key to see the number of times it has been pressed.

6.

If you want to disable a key click

Quick Disable

and click the keys you wish to disable (the key will become grayed out) and then click

Save

to retain the settings.

B

Figure B - 14

- Statistics

Statistics B - 21

Control Center

B

B - 22

Appendix C: Video Driver Controls

Overview

The video features for this computer can be configured using the

Windows Display

Settings or NVIDIA

control panel.

Video Driver Controls

Video Card Options

Note that card types, specifications and drivers are subject to continual updates and changes. Check with your distributor/supplier for the latest details on video cards supported.

C

Overview C - 1

C

Video Driver Controls

Video Card Options

Note that card types, specifications and drivers are subject to continual updates and changes. Check with your distributor/supplier for the latest details on video cards supported.

Note

: After installing the video driver go to the Display control panel to adjust the video settings to the highest resolution.

Video Driver Installation

Make sure you install the drivers in the order indicated in

Table , on page 4 - 4

. In-

sert the

Device Drivers & Utilities + User’s Manual

disc into an attached DVD drive and click

Install Drivers

(button).

NVIDIA Video (VGA)

1. Click

2.Install NVIDIA VGA Driver > Yes

.

2. Click

AGREE AND CONTINUE

(button) to accept the terms of the license agreement.

3. Click

Next

.

4. Click

Close

to complete the installation.

5. Go to the Microsoft Store to download the NVIDIA Control Panel.

NVIDIA Apps

1. Click

3.Install NVIDIA Apps > Yes

.

2. Click

AGREE AND CONTINUE (

button) to accept the terms of the license agreement.

3. Click

Next.

4. Click

Close

.

5. After all the drivers have been installed (an internet connection is required) run the

NVIDIA GeForce Experience

by clicking the desktop icon (or

App).

C - 2 Video Driver Installation

NVIDIA GeForce Experience

If you have a working internet connection

( and you will need remain connected to the internet to run

NVIDIA GeForce Experience

) you can click the

NVIDIA

GeForce Experience

desktop icon (or App) to run the application. This will optimize your gaming settings for your NVIDIA GPU by downloading the latest settings from the NVIDIA cloud data center.

You may need to create an NVIDIA account to log-in to the system (alternatively you may be able to use your Facebook or Google account to log-in).

After logging in to the system you can click through any on-screen instructions to update your settings and check for installed games etc.

Video Driver Controls

NVIDIA GeForce

Experience

Version

Note that the NVIDIA

GeForce Experience application is subject to constant, change, update and revision, so make sure you connect and update regularly in order to get the latest settings and information.

By running the

NVIDIA GeForce Experience

you will be able to download the latest drivers to insure compatibility with games, power saving features and various other enhancements for your NVIDIA GPU (these features are subject to change and update so check with the NVIDIA website for the latest information).

Note that to enable

BatteryBoost

you must be connected to the internet (see over).

C

NVIDIA GeForce Experience C - 3

C

Video Driver Controls

NVIDIA GeForce Experience - BatteryBoost

BatteryBoost

allows you to optimize your system’s battery life when gaming. You can adjust the

BatteryBoost

slider in

Preferences > BatteryBoost

(make sure you have restarted the computer after the first run of

NVIDIA GeForce Experience

).

Running BatteryBoost

1. On first run of

NVIDIA GeForce Experience

you should be connected to the internet (BatteryBoost will not appear at this stage).

2. After the first run you should restart the computer manually, but you must still be connected to the internet (the LAN cable should be plugged-in, or your WiFi connection should be set to

Connect Automatically

) as the computer restarts.

3. BatteryBoost will be present when

NVIDIA GeForce Experience

is run again.

Click to put a tick in the box alongside

BatteryBoost

to enable the feature, then adjust the slider towards

Longer battery life

or

Higher performance

as preferred.

C - 4 NVIDIA GeForce Experience

Configure Other Displays Using Project

You can configure attached displays from

Project

.

1.

Attach your external display(s) to the appropriate port, and turn it(them) on.

2.

Press the

+ P

key combination.

3.

Click on any one of the options from the menu to select

PC screen only

,

Duplicate

,

Extend

or

Second screen only

.

4.

You can also click

Connect to a wireless display

at the bottom of the

Project

screen and follow the steps to connect to any wireless enabled display.

Video Driver Controls

Figure C - 1

Project

C

Configure Other Displays Using Project C - 5

C

Video Driver Controls

Configuring an External Display In Windows

The

System > Display

Control Panel in

Settings

may also be used to configure displays.

1.

Attach your external display to the appropriate port, and turn it on.

2.

Click the Start Menu and click

Settings > System

(or right-click the desktop and select

Display Settings

).

3.

Click the

Multiple Displays

menu and select

Duplicate these displays

,

Extend these displays

or

Show only on 1/2

.

4.

Click

Keep changes

to save any changes made.

Figure C - 2

System > Display

(Multiple Displays)

C - 6 Configuring an External Display In Windows

5.

You can configure up to 3 displays from the

System > Display

menu.

Video Driver Controls

3 Connected

Displays

Note that when 3 displays are connected, only 2 displays may be configured in Duplicate mode.

Figure C - 3

System > Display

(3 Connected

Displays)

C

Configuring an External Display In Windows C - 7

C

Video Driver Controls

Volume Adjustment

The sound volume level can be clicking using the volume control icon in the

notification area of the taskbar

.

HDMI Audio Configuration

HDMI (High-Definition Multimedia Interface) carries both

audio

and video signals.

In some cases it will be necessary to go to the

Sound

control panel and manually configure the HDMI audio output as per the instructions below.

1.

Go to the

Sound

control panel.

2.

Click

Playback

(tab)

3.

The playback device will be selected.

4.

You may need to select the audio device and click

Set Default

(button).

5.

Double-click the device to access the control panel tabs.

Figure C - 4

Sound - HDMI

Device (set Default)

C - 8 HDMI Audio Configuration

6.

Adjust the HDMI settings from the control panel tabs.

7.

Click

OK

to close the

Sound

control panel.

Video Driver Controls

Figure C - 5

HDMI Device

Properties

C

HDMI Audio Configuration C - 9

C

Video Driver Controls

Other Applications

If you are using a third party application to play

DVDs etc. from any attached DVD device, you will need to consult the application’s documentation to see the appropriate audio configuration (the application must support digital to analog translation).

HDMI Notes

• Connect a device with HDMI support to the HDMI-Out port

BEFORE

attempting to play audio/video sources through the device.

• To play audio sources through your external display’s (TV or LCD) speakers you will need to go to the audio configuration control panel on the display and configure the audio input accordingly (see your display device manual).

HDMI Video Configuration

1.

Connect an HDMI cable from the HDMI-Out port to your external display.

2.

Configure your external display as per the instructions in this chapter.

3.

Set up your external display (TV or LCD) for HDMI input (see your display device manual).

4.

You can now play video/audio sources through your external display.

C - 10 HDMI Audio Configuration

Wireless Display

Wireless Display

uses your Wireless LAN module/WLAN Bluetooth Combo module

(you need to make sure that your video adapter/display device is compatible with your particular WLAN/Combo module)

in conjunction with a

compatible video adapter/display device

(purchased separately) to allow you to display the contents of the notebook display on another display (e.g. HDTV), without the need to have cables stretching across a room.

You can use the wireless display to play games, browse the internet, display videos or photo slide shows on your TV/external display without using HDMI or A/V cables.

Video Driver Controls

Compatible

Adapters

For a list of compatible adapters check the video adapter/display device documentation, or with your distributor/ supplier.

Before configuring

Wireless Display

you will need to set up your

compatible adapter

with your display/speakers. Connect the adapter using an HDMI or A/V cable and turn on the display (or in the case of speakers connect them to the wireless speaker adapter with the cables provided with the adapter), and then set the display to the appropriate input channel (see the documentation supplied with your

compatible adapter/display

for full details).

Note that no driver or application is required for wireless display in

Windows 10

.

C

HDMI Audio Configuration C - 11

Video Driver Controls

Wireless Display Configuration

1.

Note that no driver or application is required for wireless display in

Windows 10

.

2.

Press the

+ P

key combination.

3.

Click

Connect to a wireless display

at the bottom of the

Project

screen and follow the steps to connect to any wireless enabled display.

Figure C - 6

Add a Wireless

Display

C

4.

The system will then search for compatible display devices (

this may take up to

60 seconds

so allow time for this to complete).

5.

Double-click any detected display device in the list.

C - 12 Wireless Display Configuration

6.

Double-click any detected display device in the list.

7.

You may then need to input a pin number for the device to which you are connecting and click

Next

.

8.

The display will then connect (for specific settings for your display see the documentation supplied with your compatible adapter/display for full details).

9.

Go to the

Project

menu and click

Disconnect

to temporarily disconnect from the wireless display.

10. To permanently disconnect from the display (you will need to go back through the connection process again) you can select it in

Devices

and click

Remove Device

> Yes

.

Video Driver Controls

Wireless Display Configuration C - 13

C

C

Video Driver Controls

NVIDIA Control Panel

More advanced video configuration options are provided in the

NVIDIA Control

Panel

tab.

1.

Access the

NVIDIA Control Panel

from the

Start

menu in

Windows

(or right-click the desktop and select

NVIDIA Control Panel

).

Figure C - 7

NVIDIA Control

Panel

C - 14 NVIDIA Control Panel

The

NVIDIA Control Panel

provides additional video configuration controls and tools which allow quick access to features such as image settings, 3D Settings and video configuration.

Video Driver Controls

Navigating the

Control Panel

Navigate through the control panels in much the same way as you would a web page. Click on the sub-heading tasks in the left menu

(and on the highlighted links) for information.

Use the buttons on the top left to go back, forward etc.

Figure C - 8

NVIDIA Control

Panel (Basic)

C

NVIDIA Control Panel C - 15

Video Driver Controls

Figure C - 9

NVIDIA Control

Panel

C

C - 16 NVIDIA Control Panel

The

Help

menus provide index and search features, and direct links to the NVIDIA website etc.

Video Driver Controls

Figure C - 10

Help Menu

NVIDIA Control Panel C - 17

C

C

Video Driver Controls

Manage 3D Settings

Global Settings allows you to set the preferred graphics processor for overall use.

Program Settings allows you to make specific adjustments for installed applications.

1.

Go to the

NVIDIA Control Panel

.

2.

Click

Manage 3D Settings (3D Settings)

and select

Program Settings

(tab).

3.

Select a program to customize

from the drop-down menu, or click

Add

to add any program that does not appear in the menu.

4.

Click the

Setting

menu items to select any options required.

5.

Click

Apply

to save the settings.

Figure C - 11

Manage 3D Settings

(Program Settings)

C - 18 NVIDIA Control Panel

Change Resolution

You can

Change Resolution

for your attached displays from the NVIDIA control panel.

1.

Attach your external display to the appropriate port, and turn it on.

2.

Go to the

NVIDIA Control Panel

.

3.

Double-click

Display

(if the sub-menus are not visible)

,

and then click

Change resolution

.

4.

Click to select the display, and then adjust the settings from “

2.Choose the resolution.

” and “

3.Apply the following settings.

5.

Click

Apply

to save the settings.

Video Driver Controls

Figure C - 12

Change Resolution

C

Change Resolution C - 19

C

Video Driver Controls

Configuring

External Displays

When multiple external display are attached to the HDMI or Mini Display Port, it is recommended that you use the

System

(in

Settings

-

page

C - 6

) control panel or the

+ P

(or

Fn + F7 -

page

C - 5

) key

combination, to configure the external displays.

Display Devices - NVIDIA CP

Note that you can use an HDMI (High-Definition Multimedia Interface) cable connected to the HDMI-Out port and/or a Mini DisplayPort compatible cable connected to the Mini DisplayPort or the DisplayPort over USB 3.2,Gen 2 (Type-C) to connect an external display. See your external display device’s manual to see which formats it supports.

Display Mode

Single

Clone

Extend

Description

One of the connected displays is used as the display device

Clone simply shows an exact copy of the Primary display desktop on the other display(s). This mode will drive multiple displays with the same content

Extend treats connected displays as separate devices, and they act as a virtual desktop resulting in a large workspace. When enabled, you can drag any icons or windows across to the other display desktop. It is therefore possible to have one program visible in one display, and a different program visible in the other display

Table C - 1

Display Modes

NVIDIA

C - 20 Display Devices - NVIDIA CP

Configuring an External Display (NVIDIA)

Clone the External Displays

1.

Attach your external display(s) to the appropriate port, and turn it(them) on.

2.

Go to the

NVIDIA Control Panel

.

3.

Double-click

Display

(if the sub-menus are not visible)

,

and then click

Set up multiple displays

.

4.

Any attached display will appear under “

1.Select the displays you want to use.

Video Driver Controls

Display Not Shown

If the attached display does not appear in the

1.Select the displays you want to use.

window, click

My Display is not shown...

and then click the appropriate button to force detection of the missing display.

HDMI Audio Setup

See

“HDMI Audio Configuration” on page C -

8

for instructions on configuring audio for HDMI display devices.

5.

Click the check box alongside any display you wish to use.

6.

Click

Apply > Yes

to save any changes made (the

Apply

button will appear in the bottom right of the control panel when changes have been made).

Figure C - 13

Set Up Multiple

Displays

Configuring an External Display (NVIDIA) C - 21

C

C

Video Driver Controls

Changing the

Primary Display on

Extended Displays

If you want to switch the primary display if the displays are extended then right-click the secondary display icon and select “

Make Primary”

.

Click Apply > Yes

to save the change (see over).

Extending the Display

1.

Attach your external display(s) to the appropriate port, and turn it(them) on.

2.

Go to the

NVIDIA Control Panel

.

3.

Double-click

Display

(if the sub-menus are not visible)

,

and then click

Set up multiple displays

.

4.

Click to select a primary display under

1.Select the displays you want to use.

5.

Right-click the icons under “2.

Drag the icons to match ....”

and select

Extend

.

Figure C - 14

Extend the Display

Right-click Extend

C - 22 Configuring an External Display (NVIDIA)

6.

The Primary display (the main window display) will be denoted by an

asterisk

*

in the top right corner of the icon.

7.

To change the Primary display

right-click the icon

and select

Make primary

.

8.

Click

Apply > Yes

to save any changes.

Video Driver Controls

Figure C - 15

Switch Primary

Display

Right-click and select “Make primary” and click Apply > Yes to save changes.

Configuring an External Display (NVIDIA) C - 23

C

Video Driver Controls

9.

You can drag the icons to match the desktop layout you want to use (e.g. you may want to extend the display to the right or left of the primary display).

10. Click

Apply > Yes

to save any further changes.

Figure C - 16

Drag Display

Icons

C

Drag the display icons to match the layout you want to use.

C - 24 Configuring an External Display (NVIDIA)

HDCP Status

If your external display is HDCP (High Bandwith Digital Content protection) compatible then the NVIDIA control panel will display the HDCP system status.

Video Driver Controls

Figure C - 17

HDCP Status

C

HDCP Status C - 25

Video Driver Controls

Adjust Video Settings

You can adjust video color and image settings from the

Video

sub-menus.

1.

Go to the

NVIDIA Control Panel

.

2.

Click “

+

” next to

Video

if its sub-items are not shown and then click either

Adjust video color settings

or

Adjust video image settings

.

3.

Make any adjustments required for any display and click

Apply

to save the settings.

C

Figure C - 18

Adjust Video Color

Settings

C - 26 Adjust Video Settings

Configure Surround, PhysX

®

NVIDIA

®

PhysX

®

is a physics engine that can use the GPU to accelerate game and

3D application performance. You can select the GeForce video card or CPU as a

PhysX

®

processor, or configure the computer to auto-select a PhysX

®

processor

(recommended default setting).

1.

Go to the

NVIDIA Control Panel

.

2.

Click

Configure Surround, PhysX

.

3.

Click to select a processor from the menu (

PhysX Settings

); Auto-select

(recommended) is the default setting.

4.

Click

Apply

to save the settings.

Video Driver Controls

Figure C - 19

Configure

Surround, PhysX

C

Configure Surround, PhysX® C - 27

Video Driver Controls

Set Digital Audio

As HDMI (High-Definition Multimedia Interface) carries both

audio

and video signals you can configure the audio output from the

NVIDIA control panel

and

Sound

control panel. The settings will depend upon the external HDMI display to which you have connected.

Connected displays will appear alongside the appropriate port. Click

“Open Windows Sound Settings”

(button) to access the

Sound

control panel.

C

Figure C - 20

Set up Digital Audio

C - 28 Set Digital Audio

Specifications

Appendix D: Specifications

Latest Specification Information

The specifications listed in this Appendix are correct at the time of going to press. Certain items (particularly processor types/ speeds and CD/DVD device types) may be changed, updated or delayed due to the manufacturer's release schedule. Check with your distributor/supplier for details.

Note that this computer model series may support a range of CPUs and/or video adapters.

To find out which

CPU

is installed on your system go to the

Start

menu and select

Settings

, and then select

System

and click

About

. This will also provide information on the amount of

Installed RAM

etc.

To get information on your system’s

video adapter

go to the

Start

menu and select

Settings

, and then select

System

and click

Display> Advanced display settings > Display adapter properties.

Specifications D - 1

D

D

Specifications

Core Logic

AMD B450 Chipset

Display

15.6” / 39.62cm, FHD (1920 * 1080),

16:9, 3.2mm Thick Backlit Panel

Memory

Dual Channel

DDR4

Two

260 Pins SO-DIMM Sockets

Supporting

DDR4 2666MHz / 3200MHz

Memory Modules (

real operational frequency depends on the FSB of the processor

)

Memory Expandable up to 64GB,

Compatible with 8GB, 16GB, or 32GB

Modules

SO-DIMM Memory Types

All SO-DIMM memory modules installed in the system should be identical (the same size and brand) in order to prevent unexpected system behavior.

Don’t mix SO-DIMM memory module sizes and brands in order to prevent system problems.

Storage

One Changeable 2.5" 7mm (h) Hard Disk

Drives (HDD) / Solid State Drives (SSD) with SATA Interface

One M.2 2280 SSD with SATA/PCIe Gen 3 x4 Interface

OR

One M.2 2280 SSD with PCIe Gen 2 x4

Interface

Audio

High Definition Audio Interface

Built-In Array Microphone

Two Built-In Speakers

Sound Blaster™ Cinema 6

Pointing Device & Keyboard

Full Size Multi-Colored Illuminated

(whole) LED Keyboard with Numeric Pad

Built-in Secure pad

OR

Touchpad with

Microsoft PTP Multi-Gesture and

Scrolling Functionality - (

Factory Option

)

Interface

One USB 2.0 Port (Type-A)

Two USB 3.2 Gen 2 Ports (Type-A)

One DisplayPort 1.4 over USB 3.2 Gen 2

Port (Type C)

One DisplayPort 1.4

===============================

*Note:

The maximum amount of current supplied by standard USB Type-C ports is 500 mA for

USB2.0/900 mA for USB 3.2.

===============================

One Mini DisplayPort 1.4

One HDMI-Out (High-Definition

Multimedia Interface) Port (with HDCP)

One 2-in-1 Audio Jack

(Headphone / Microphone)

One Microphone Jack

One RJ-45 LAN Jack

One DC-In Jack

Card Reader

Micro SD Push-Push Card Reader

D - 2 Specifications

Specifications

Slots

Three M.2 Card Slots:

Slot 1:

for M.2 2230 WLAN Combo Module

Card with PCIe/USB/ Interfaces (E Key)

Slot 2

for M.2 2280

SSD

(Solid State

Drive) Card with SATA / PCIe Gen 3*4

Interface (M Key)

Slot 3

for M.2 2280

SSD

(Solid State

Drive) Card with PCIe Gen 2*4 Interface

(M Key)

Communication

Built-In 10/100/1000Mb Base-TX

Ethernet LAN

1.0M HD PC Video Camera Module

Intel® Dual Band Wireless-AC 9260

(2*2 802.11 ac)

WLAN

+

Bluetooth

2230 Combo Module (

Factory Option

)

M.2

Intel® Wi-Fi 6 AX-200

(2*2 802.11 ax)

WLAN + Bluetooth M.2 2230 Module

(

Factory Option

)

Qualcomm® Rivet Killer

™ Dual Band

Wireless-AC 1650x (2*2 802.11 ac)

WLAN + Bluetooth Combo M.2 2230

Module (

Factory Option

)

Power Management

Supports Wake on LAN

Supports Wake on USB (AC Mode Only)

Supports Wake on RTC Alarm (AC Mode

Only)

Power & Battery

Built-in 6 Cell Smart Lithium-Ion Battery

Pack 62WH

Design I:

Full Range AC/DC Adapter AC input 100

- 240V, 50 - 60Hz, DC Output 19.5V,

9.23A (

180

Watts)

Design II:

Full Range AC/DC Adapter AC input 100

- 240V, 50 - 60Hz, DC Output 19.5V,

11.8A (

230

Watts)

Security

Security (Kensington® Type) Lock Slot

Area Fingerprint (

Factory Option

)

BIOS Password

TPM 2.0 (

Factory Option

)

FTPM for Systems Without Hardware

TPM

Features (For Some Model Designs)

Shipping Mode

FlexiCharger

Virtual Reality Ready

Windows

®

Mixed Reality Compatible

These features apply to some individual model designs within this series (check with your distributor/ supplier for details)

Indicators

LED Indicators - Power/Suspend, Battery,

HDD, Airplane Mode, Camera

Operating System

Windows

®

10 19H2 (64-bit)

BIOS

One 128Mb SPI Flash ROM

Insyde BIOS

Specifications D - 3

D

Specifications

Environmental Spec

Temperature

Operating:

Non-Operating:

Relative Humidity

Operating:

Non-Operating:

5

°

C - 35

°

C

-20°C - 60°C

20% - 80%

10% - 90%

Dimensions & Weight

361mm (w) * 258mm (d) * 32.5mm(h)

2.7kg *Barebone System with Battery

*A barebone system does not include the HDD,

RAM, adapter, power cord and factory option modules (weight tolerance within +/- 5%).

D

D - 4 Specifications

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