Bosch PHD7962GB ClassicCoiffeur Ion AC 2500 Instruction manual

Bosch PHD7962GB ClassicCoiffeur Ion AC 2500 Instruction manual

advertisement

Assistant Bot

Need help? Our chatbot has already read the manual and is ready to assist you. Feel free to ask any questions about the device, but providing details will make the conversation more productive.

Manual
Bosch PHD7962GB ClassicCoiffeur Ion AC 2500 Instruction manual | Manualzz

Moodpic 1

63,2 x 50,25mm

CMYK & GREY

Register your new Bosch now:

www.bosch-home.co.uk

Moodpic 2

98,6 x 46,7mm

CMYK & GREY

PHD 7962GB

en Instruction manual

ar

مادختسلاا تاداشرإ

4 4

5

7

6

3

1

2

en

Safety instructions

Please read and follow the operating instructions carefully and keep them for later reference. Enclose these instructions when you give this appliance to someone else.

This appliance is designed for domestic use or for use in household-like, non-commercial environments. Householdlike environments include staff areas in shops, offi ces, agricultural and other small businesses or for use by guests at bed-and-breakfast establishments, small hotels and similar residential facilities.

A

Danger of electric shock and fi re!

Only use the appliance indoors at room temperature and up to 

2000 m above sea level. Connect and operate the appliance only  according to the type plate specifi cations. 

Children younger than 8 years may not operate the appliance. 

This appliance can be used by children aged from 8 years and  above and by persons with reduced physical, sensory or mental  capabilities or lack of experience and knowledge if they have been  given supervision or instruction concerning use of the appliance in  a safe way and if they understand the hazards involved. Children  shall not play with the appliance. Cleaning and user maintenance  may not be carried out by children without supervision. 

Use only if power cord and appliance show no signs of damage. 

Unplug after every use or if defective. 

To avoid potential hazards, repairs such as replacing a damaged  cable must only be carried out by our customer service personnel.

3

4 

en

The power cord must not

● touch hot parts;

● be pulled over sharp edges;

● be used as a carrying handle;

● be rolled up tightly.

Unplug the appliance before cleaning it.

Do not disconnect the power supply by pulling the cord.

Never immerse the appliance in water.

Do not use a steam cleaner.

Do not use if hair is very wet. Do not use on fake hair.

K

Do not use this appliance near bathtubs, basins or other vessels containing water.

A

Risk of fatal injury!

Never allow the appliance to come into contact with water. 

Even an appliance that has been switched off poses a danger;  therefore unplug the appliance after every use or when  interrupted in its use. 

Installing a ground fault circuit interrupter up to 30 mA in the house  offers additional protection. Please consult an electrician.

A

Risk of suffocation!

Do not allow children to play with packaging material.

A

Risk of burns!

The styling nozzle and diffuser can become hot. Allow them to cool  down before detaching.

Congratulations on purchasing this

Bosch appliance. You have acquired a high-quality product that will bring you a lot of enjoyment.

These operating instructions describe a  hairdryer with accessories.

Controls and accessories

1

Temperature toggle switch 

2

3

5

Styling nozzle

6

Hanging eyelet

7

Diffuser l

3

Cool button 

4

Detachable air inlet grill k

Using the hair dryer

Important:

  hair.

■ If the hair dryer overheats, for example  if the air inlet is covered, the appliance  switches off automatically. It will switch  back on after a few minutes.

Temperature toggle switch 

1 low  2 medium  3 high k

 : 

en

Ionisation

This hair dryer comes with a  continuous  ionisation feature. Ions are naturally 

 occurring electrically charged particles that  are produced in the hair dryer by an ion  generator.

The feature makes your hair softer and  easier to comb. It also has an anti-static  effect that reduces “fly-away” hair. The 

 ionisation function can’t be switched off. 

Cool button

3

The Cool button   is ideal for fixing the  hair after drying. It fixes the individual hair  sections with the cool airflow.

The function can be activated at any time  and is active as long as the  pressed. 

3

 button is 

Styling nozzle

The styling nozzle is specially designed for  drying and styling sections of hair. 

Attach the styling nozzle to the appliance. 

Make sure it clicks into place. The nozzle  can be turned as required.

Fan toggle switch  l

: 

0 off  1 gentle  2 strong

Hold the appliance about 10 cm away from  your head.

Use:

  setting.

■ Direct the air stream right onto the section  of hair you want to style.

■ To fix the hair, switch on the Cool button 

 and repeat the process.

Important:

 The nozzle should never 

 actually touch the hair.

5

6 

en

Diffuser

The diffuser 

7

 is ideal for straight or 

 damaged hair. It gives fine, long or medium-length hair more volume.

Storage

Allow the appliance to cool and unplug it  before storage.

Technical specifications

Electrical connection 

(voltage – frequency)

220-240 V~

50 / 60 Hz

Output 2100-2500 W

Hold the tips of the diffuser upwards, tilt  your head sideways and run the diffuser  into your hair from below, lifting it up. The  hair should rest gently between the individual fingers of the  diffuser while drying.

Use

  setting.

■ To ‘set’ the volume and natural curls,  press the cool button 

3

.

■ Repeat the process with individual 

 sections of hair.

Warning!

The styling nozzle 

5

 and diffuser 

7

 can become hot. Allow them to cool down  before detaching.

For more information on Bosch styling, visit 

www.bosch-home.co.uk/haircare

Cleaning and maintenance

W

Danger of electric shock!

Allow the appliance to cool and unplug it  before cleaning.

Never place the appliance into water.

Do not use a steam cleaner.

■ Simply wipe the appliance with a damp  cloth and then dry it off. Do not use strong 

  or abrasive cleaning agents.

■ Regularly clean the air inlet grill with a  soft brush.

■ Remove the accessory parts and clean  them. Use only after they have dried off  completely.

Disposal

J

Dispose of packaging in an environmentally-friendly manner. This 

 appliance is labelled in accordance  with European Directive 2012/19/EU  concerning used electrical and 

 electronic appliances (waste electrical  and electronic equipment – WEEE). 

The guideline determines the framework for the return and recycling  of used appliances as applicable  throughout the EU. Please ask your  specialist retailer about current 

 disposal facilities.

Guarantee

The guarantee conditions for this appliance  are as defi ned by our representative in the  country in which it is sold. Details regarding  these conditions can be obtained from  the dealer from whom the appliance was  purchased. The bill of sale or receipt must  be produced when making any claim under  the terms of this guarantee.

Changes reserved.

~ تﻟﻭﻓ  220 240

ﺯترﻫ 50/ 60

تاﻭ  2100 -2500 

5 – ar

ﺔﻳﻧﻔﻟﺍ ﺕﺎﻔﺻﺍﻭﻣﻟﺍ

ءاﺑرﻬﻛﻟاﺑ ﻝﻳﺻﻭتﻟا

(ددرتﻟا – دﻬﺟﻟا)

ﺓردﻘﻟا

ﺯﺎﻬﺟﻟﺍ ﻥﻣ ﺹﻠﺧﺗﻟﺍ

 ﻅاﻔﺣﻟا مﻋدﻳ ﺏﻭﻠسﺄﺑ ﺯاﻬﺟﻟا ﺓﻭﺑﻋ ﻥﻣ ﺹﻠخت

 ﺔﻔﺻاﻭﻣﻠﻟ ﻕﺑاﻁﻣ ﺯاﻬﺟﻟا اﺫﻫ .ﺔﺋﻳﺑﻟا ﻰﻠﻋ

 ﺔﻳداﺻتﻗلاا ﺔﻋﻭﻣﺟﻣﻟا/19/ 2012  ﺔﻳﺑرﻭﻷا

 ﺔﻳﺋاﺑرﻬﻛﻟا ﺓﺯﻬﺟﻷاﺑ ﺔﺻاخﻟا ﺔﻳﺑرﻭﻷا

 ﺔﻣﻳدﻘﻟا ﺔﻳﻧﻭرتﻛﻟﻹاﻭ

J

(waste electrical and electronic equipment – WEEE).

 دﻋاﻭﻘﻟ ماﻌﻟا راﻁﻹا ددﺣت ﺔﻔﺻاﻭﻣﻟا ﻩﺫﻫﻭ

 ﻲﺑرﻭﻷا داﺣتلاا ﻝﻭد ﻊﻳﻣﺟ ﻲﻓ ﻱرست

 ﺓداﻋإﻭ ﺔﻣﻳدﻘﻟا ﺓﺯﻬﺟﻷا ﺓداﻌتسا ﺹﻭﺻخﺑ

 ﻲﻠﺣﻣﻟا مﻛﻋﺯﻭﻣ ﺓراشتساﺑ ﻲﻣﻭﻗ .اﻬﻟﻼﻐتسا

 ﺹﻠختﻠﻟ اﻳﻟاﺣ ﺔﻌﺑتﻣﻟا ﺔﻣﻅﻧلاا ﺙدﺣا ﺔﻓرﻌﻣﻟ

.ﺔﻣﻳدﻘﻟا ﺓﺯﻬﺟلاا ﻥﻣ

ﻥﺎﻣﺿﻟﺍ ﻁﻭﺭﺷ

 اﻧﻠﺛﻣﻣ ﻝﺑﻗ ﻥﻣ ﺯاﻬﺟﻟا اﺫﻬﻟ ﻥاﻣﺿﻟا ﻁﻭرش دﻳدﺣت متﻳ

.ﺯاﻬﺟﻟا ﻊﻳﺑ اﻬﻳﻓ متﻳ ﻲتﻟا ﺔﻟﻭدﻟا ﻲﻓ

 ﻝﺑﻗ ﻥﻣ ﻁﻭرشﻟا ﻩﺫﻫ ﻝﻳﺻاﻔت ﻰﻠﻋ ﻝﻭﺻﺣﻟا ﻙﻧﻛﻣﻳ

 راﺿﺣإ ﻰﺟرﻳ .ﺯاﻬﺟﻟا ﻪﻧﻣ تﻳرتشا ﻱﺫﻟا ﻉﺯﻭﻣﻟا

 ﻱﺃ ﻙﺯاﻬﺟ ﺏاﺻﺃ ﻝاﺣ ﻲﻓ ءارشﻟا ﻝاﺻﻳإ ﻭﺃ ﺓرﻭتاﻓ

.ﻥاﻣﺿﻟا ﻪﻳﻁﻐﻳ ﺉراﻁ

.تﻼﻳدﻌت ﺔﻳﺃ ءارﺟإ ﻲﻓ اﻧﻘﺣﺑ ﻅﻔتﺣﻧ

7

ar – 4

ﻡﺍﺩﺧﺗﺳﻻﺍ

 دادﻋإ ﻝﻗﺃ ﻰﻠﻋ ﺓرارﺣﻟا ﺔﺟردﻭ ﺔﺣﻭرﻣﻟا ﻁﺑﺿﺑ مﻗ

.اﻣﻬﻟ

 ■

 ﻁﻐﺿا ،رﻌشﻠﻟ ﺔﻳﻌﻳﺑﻁﻟا تاﺟﻭﻣتﻟاﻭ مﺟﺣﻟا ﻁﺑﺿﻟ  ■

.

 (دﻳرﺑت) Cool رﺯﻟا ﻰﻠﻋ

.رﻌشﻟا ﻥﻣ ﻯرخﻷا ءاﺯﺟﻷا ﻰﻠﻋ ﺔﻳﻠﻣﻌﻟا ررﻛ  ■

 ﻑﻳﻔﺻت ﺯاﻬﺟ ﺔﻫﻭﻓ ﻥﻣ ﻝﻛ ﺢﺑﺻت ﻥﺃ ﻥﻛﻣﻳ 

!ﻪﻳﺑﻧﺗ

 اﻣﻬﻛرتا ،اﺫﻟ .ﻥﻳتﻧخاس 

7

 ءاﻭﻬﻟا رشﻧ ﺓدﺣﻭﻭ 

5

 رﻌشﻟا

.اﻣﻬﻛﻓ ﻝﺑﻗ ﻥادرﺑت

 ﺓﺯﻬﺟﺃ مادختساﺑ ﻑﻳﻔﺻتﻟا ﻝﻭﺣ تاﻣﻭﻠﻌﻣﻟا ﻥﻣ دﻳﺯﻣﻟ

ﻊﻗﻭﻣﻟا ﺓراﻳﺯﺑ اﻭﻠﺿﻔت ،Bosch

www.bosch-home.co.uk/haircare

ﺔﻳﺎﻧﻌﻟﺍﻭ ﻑﻳﻅﻧﺗﻟﺍ

!ﺔﻳﺋﺎﺑﺭﻬﻛ ﺔﻣﺩﺻ ﺙﻭﺩﺣ ﺭﻁﺧ

W

 ﻥﻋ ﻪﻠﺻﻓﻭ درﺑﻳﻟ ﻪﻛرت ﻰﺟرﻳ ﺯاﻬﺟﻟا ﻑﻳﻅﻧت ﻝﺑﻗ

.ﺔﻳﺋاﺑرﻬﻛﻟا ﺔﻳﺫﻐتﻟا

.ءاﻣﻟا ﻲﻓ ادﺑا ﺯاﻬﺟﻟا ﻲسﻣﻐت لا

.ءاﻣﻟا راخﺑﺑ ﻝﻣاﻌﻟا ﻑﻅﻧﻣﻟا ﻲﻣدختست لا

 ﺵاﻣﻗ ﺔﻌﻁﻗ مادختساﺑ ﺝراخﻟا ﻥﻣ ﺯاﻬﺟﻟا ﺢسﻣا  ■

 ﺯﻭﺟﻳ لاﻭ .ﻪﻔﻳﻔﺟتﺑ ﻙﻟﺫ دﻌﺑ مﻗ مﺛ ،ﻁﻘﻓ ﺔﺑﻁر

.ﺔشداخ ﻭﺃ ﺓداﺣ ﻑﻳﻅﻧت داﻭﻣ ﺔﻳﺃ مادختسا

 .ﺔﻛﺑشﻟا ﺔﻟاﺯﺈﺑ مﻗﻭ ءاﻭﻬﻟا ﻝاخدإ ﺔﻛﺑش ﻝﻣاﺣ ﺢتﻓا  ■

 مادختساﺑ اﻬﻔﻳﻅﻧتﺑ مﻗ ﻭﺃ ﺔﻛﺑشﻟا ﻑﻳﻔﺟتﻭ ﻑﻁشﺑ مﻗ

.ﺔﻣﻋاﻧ ﺓاشرﻓ

 ﻕﻼﻏﺈﺑ مﻗﻭ ﺔﻛﺑشﻟا ﻊﺿﻭ دﻋﺃ ،ﻑﻳﻅﻧتﻟا دﻌﺑ

.ﻝﻣاﺣﻟا

 لاﻭ .اﻬﻳﻔﻅﻧﻭ ﺯاﻬﺟﻟاﺑ ﺔﻘﺣﻠﻣﻟا ءاﺯﺟﻷا ﻲﻠﺻﻓا  ■

.اﻣاﻣت ﻑﺟت ﻥﺃ دﻌﺑ لاإ ﺔﻳﻧاﺛ اﻬﻳﻣدختست

ﺯﺎﻬﺟﻟﺍ ﻰﻠﻋ ﻅﺎﻔﺣﻟﺍ

 ﻥﻋ ﻪﻠﺻﻓﻭ ﻪﻧﻳﺯخت ﻝﺑﻗ درﺑﻳﻟ ﺯاﻬﺟﻟا ﻙرت ﻰﺟرﻳ

.ﺔﻳﺋاﺑرﻬﻛﻟا ﺔﻳﺫﻐتﻟا

ﺭﻌﺷﻟﺍ ﻑﻳﻔﺻﺗ ﺔﻫﻭﻓ

 ﺽارﻏﺃ ﻊﻣ ﺏساﻧتتﻟ ﺔﻣﻣﺻُﻣ رﻌشﻟا ﻑﻳﻔﺻت ﺔﻫﻭﻓ

.ﺓددﺣُﻣﻟا رﻌشﻟا تا ﱠﺻﻗﻭ ﻪﺟﻭﻣﻟا رﻌشﻟا ﻑﻳﻔﺟت

 .ﺯاﻬﺟﻟاﺑ رﻌشﻟا ﻑﻳﻔﺻت ﺯاﻬﺟ ﺔﻫﻭﻓ ﻝﻳﺻﻭتﺑ مﻗ

 ﺔﻫﻭﻔﻟا ﺓرادإ ﻥﻛﻣﻳ .ﻉﻭﻣسﻣ تﻭﺻﺑ تﺑﺛت ﻥﺃ ﺏﺟﻳﻭ

.رﻣﻷا ﺏﻠﻁتﻳ اﻣﺑسﺣ

:ﻡﺍﺩﺧﺗﺳﻻﺍ

 ﻰﻠﻋﺃ ﻰﻠﻋ ﺓرارﺣﻟا ﺔﺟردﻭ ﺔﺣﻭرﻣﻟا ﻁﺑﺿﺑ مﻗ

.اﻣﻬﻟ دادﻋإ

 ■

 ءﺯﺟﻟا ﻭﺣﻧ ﺓرشاﺑﻣ ﻕﻓدتﻣﻟا ءاﻭﻬﻟا راﻳت ﻪﻳﺟﻭتﺑ مﻗ  ■

.رﻌشﻟا ﻥﻣ ﺏﻭﻏرﻣﻟا

 ررﻛﻭ دﻳرﺑتﻟا رﺯ ﻝﻳﻐشتﺑ مﻗ تﻳﺑﺛتﻟا ﺽرﻐﻟ

.ﺔﻳﻠﻣﻌﻟا

 ■

.ﺓرشاﺑﻣ رﻌشﻟا ﺔﻫﻭﻔﻟا ﺱﻣﻼت ﻥﺃ ًادﺑﺃ ﺯﻭﺟﻳ لا 

:ﻡﺎﻫ

ءﺍﻭﻬﻟﺍ ﺭﺷﻧ ﺓﺩﺣﻭ

 مﻳﻘتسﻣﻟا رﻌشﻠﻟ ﺔﻳﻟاﺛﻣ اﻬﻧﺄﺑ 

7

 ءاﻭﻬﻟا رشﻧ ﺓدﺣﻭ ﺯﻳﻣتت

 رﻌشﻟا ﻰﻠﻋ رﺑﻛﺃ ﺔﻓاﺛﻛﻭ اًﻣﺟﺣ ﻲﻔﺿت ﻲﻬﻓ .ﻑﻟاتﻟا ﻭﺃ

.ﻝﻭﻁﻟا ﻁسﻭتﻣ ﻭﺃ ﻝﻳﻭﻁﻟا ﻭﺃ مﻋاﻧﻟا

 ﺙﻳﺣﺑ ءاﻭﻬﻟا رشﻧ ﺓدﺣﻭﻟ ﺔﻗدتسﻣﻟا ﻑارﻁﻷا ﻙسﻣﺃ

 ﺏﻧﺟﻟا ﻥﻣ ﻙسﺃر ﺔﻟاﻣﺈﺑ مﻗﻭ ﻰﻠﻋﻷ ﺔﻬﺟتﻣ ﻥﻭﻛت

 ،ﻝﻔسﻷا ﻥﻣ ﻙرﻌش ﻲﻓ ءاﻭﻬﻟا رشﻧ ﺓدﺣﻭ ﻝﻳﻐشتﻭ

 ﻥﻳﺑ ﻕﻓرﺑ رﻌشﻟا رﻘتسﻳ ﻥﺃ ﺏﺟﻳ .ﻰﻠﻋﻷ اﻬﻌﻓرا مﺛ

.ﻑﻳﻔﺟتﻟا ءاﻧﺛﺃ ءاﻭﻬﻟا رشﻧ ﺓدﺣﻭﻟ ﺔﻳدرﻔﻟا ﻊﺑاﺻﻷا

8 

3 – ar

 ﺓرارﺣﻟا ﺔﺟرد ﻲﻓ مﻛﺣتﻟاﺑ ﺹاخﻟا ﻲﻠﺻﻔﻣﻟا ﺡاتﻔﻣﻟا

: k

ﺽﻔخﻧﻣ  1  ﻁسﻭتﻣ  2  ﻊﻔترﻣ 3

ﺕﻠﺻﺣ ﺩﻘﻟ .

Bosch ﻥﻣ ﺯﺎﻬﺟﻟﺍ ﺍﺫﻫ ﻙﺋﺍﺭﺷﻟ ﺎﻧﻳﻧﺎﻬﺗ

ﻥﻣ ﺭﻳﺛﻛﻟﺍ ﻙﺣﻧﻣﻳ ﻑﻭﺳ ﺓﺩﻭﺟﻟﺍ ﻕﺋﺎﻓ ﺞﺗﻧﻣ ﻰﻠﻋ

.ﺔﻌﺗﻣﻟﺍ

.

l

 ﺔﺣﻭرﻣﻟاﺑ ﺹاخﻟا ﻲﻠﺻﻔﻣﻟا ﺡاتﻔﻣﻟا

ﺄﻔﻁﻣ  0  مﻋاﻧ  1  ﻱﻭﻗ  2

 ردﻘت ﺔﻓاسﻣﺑ ﻙسﺃر ﻥﻋ اًدﻳﻌﺑ ءاﻭﻬﻟا ﺦﻔﻧ ﺯاﻬﺟ ﻙسﻣﺃ

.مس  10  ﻲﻟاﻭﺣﺑ

ﻥﻳﺄﺗﻟﺍ

 .مﺋاد ﻝﻛشﺑ ﻥﻳﺄتﻟا ﺔﻔﻳﻅﻭﺑ ﺯﻬﺟﻣ اﺫﻫ رﻌشﻟا ﻑﻔﺟﻣ

 ﺔﻧﻭﺣشﻣﻟا تاﺋﻳﺯﺟﻟا ﻥﻋ ﺓراﺑﻋ ﻲﻫ تاﻧﻭﻳﻷاﻭ

 اﻬﻧﻳﻭﻛت متﻳ ﻲتﻟاﻭ ،ﺔﻌﻳﺑﻁﻟا ﻲﻓ ﺓدﻭﺟﻭﻣﻟا ًاﻳﺋاﺑرﻬﻛ

 ﻥﻣﻭ .تاﻧﻭﻳﺃ دﻟﻭﻣ ﻕﻳرﻁ ﻥﻋ رﻌشﻟا ﻑﻔﺟﻣ ﻲﻓ

 ﻊﻣ ﺔﻣﻭﻌﻧ رﺛﻛﺃ رﻌشﻟا ﺢﺑﺻﻳ ﻑﻭس ﻙﻟﺫ ﻝﻼخ

 تاﻧﺣشﻟا ﻝﻳﻠﻘت متﻳ اﻣﻛ .ﻝﺿﻓﺃ ﻝﻛشﺑ ﻪﻁﻳشﻣت ﺔﻳﻧاﻛﻣإ

 رﻳﺛﺄتﻟا =) رﻌشﻟا «رﻳاﻁت» ﻱﺃ ،رﻌشﻟاﺑ ﺔﻳﻛﻳتاتسلاا

.(ﺔﻳﻛﻳتاتسﻼﻟ داﺿﻣﻟا

 .ﻥﻳﺄتﻟا ﺔﻔﻳﻅﻭ ﻑاﻘﻳإ ﻥﻛﻣﻳ لاﻭ

3

ﺩﻳﺭﺑﺗﻟﺍ ﺭﺯ

 ﺔﺻﻗ تﻳﺑﺛتﻟ ﺔﻳﻟاﺛﻣﻟا رﺻاﻧﻌﻟا ﻥﻣ دﻳرﺑتﻟا رﺯ رﺑتﻌﻳ

 ﻝﻼخ ﻥﻣ تﻳﺑﺛتﻟاﺑ مﻭﻘﻳ ﺙﻳﺣ ،ﻑﻳﻔﺟتﻟا دﻌﺑ رﻌشﻟا

.ﺔﻔﻠتخﻣﻟا رﻌشﻟا ءاﺯﺟﺃ ﻥﻳﺑ دراﺑﻟا ءاﻭﻬﻟا راﻳت ﻕﻓدت

 اﻣﻟاﻁ ﺔﻁشﻧ ﻥﻭﻛتﻭ تﻗﻭ ﻱﺃ ﻲﻓ ﺔﻔﻳﻅﻭﻟا ﻁﻳشﻧت ﻥﻛﻣﻳ

.

3

 رﺯﻟا ﻰﻠﻋ ﻁﻐﺿﻟا مت

 مادختسا ﺔﻘﻳرﻁ ﺡرشت ﻩﺫﻫ ﻝاﻣﻌتسلاا تاﻣﻳﻠﻌت

.ﻪتاﻘﺣﻠﻣ ﻊﻣ رﻌشﻟا ﻑﻔﺟﻣ

ﺔﻳﻠﻳﻣﻛﺗﻟﺍ ﺕﺎﻘﺣﻠﻣﻟﺍﻭ ﻝﺎﻣﻌﺗﺳﻻﺍ ءﺍﺯﺟﺃ

 ﺔﺟرد ﻲﻓ مﻛﺣتﻟاﺑ ﺹاخﻟا ﻲﻠﺻﻔﻣﻟا ﺡاتﻔﻣﻟا k

 ﺓرارﺣﻟا l

 ﺔﺣﻭرﻣﻟاﺑ ﺹاخﻟا ﻲﻠﺻﻔﻣﻟا ﺡاتﻔﻣﻟا

3

 تﻳﺑﺛتﻠﻟ ﻝﺑاﻗ دﻳرﺑت رﺯ

ﻊﻠخﻠﻟ ﺔﻠﺑاﻗ ءاﻭﻬﻟا ﻝﻭخد ﺔﻛﺑش

رﻌشﻟا ﻑﻳﻔﺻت ﺔﻫﻭﻓ

ﻕﻳﻠﻌتﻟا ﺔﻘﻠﺣ

ءاﻭﻬﻟا رشﻧ ﺓدﺣﻭ

1

4

5

2

3

6

7

ﺭﻌﺷﻟﺍ ﻑﻳﻔﺟﺗ ﺯﺎﻬﺟ ﻡﺍﺩﺧﺗﺳﺍ

:ﻡﺎﻫ

.ﻁﻔشﻟا ﻭﺃ ﺦﻔﻧﻟا ﺔﺣتﻓ ﺔﻳﻁﻐتﺑ ًادﺑﺃ مﻘت لا

 ﺔﻳﻟاخ ﻁﻔشﻟا ﺔﺣتﻓ ﻝﻅت ﻥﺃ ﺓاﻋارﻣ ﻰﻠﻋ ﺹرﺣا

.رﻌشﻟا ﻭﺃ رﺑﻭﻟا ﻥﻣ ًاﻣاﻣت

 ■

 ■

 ﻥﻋ رﻌشﻟا ﻑﻳﻔﺟت ﺯاﻬﺟ ﺓرارﺣ ﺔﺟرد تداﺯ اﺫإ  ■

 تﻣت اﺫإ ﻝاﺛﻣﻟا ﻝﻳﺑس ﻰﻠﻋ ،ﻪﺑ ﺡﻭﻣسﻣﻟا ﻝدﻌﻣﻟا

 ﻥﻋ ﻑﻗﻭتﻳ ﺯاﻬﺟﻟا ﻥﺈﻓ ،ءاﻭﻬﻟا ﻝخدﻣ ﺔﻳﻁﻐت

 ﻊﺿﺑ دﻌﺑ ﻝﻳﻐشتﻟا دﻭاﻌﻳ ﻑﻭسﻭ .اًﻳﺋاﻘﻠت ﻝﻳﻐشتﻟا

.ﻕﺋاﻗد

ﻪﺿﻳرﻌت مدﻋ ﺏﺟﻳ ءاﺑرﻬﻛﻟاﺑ دادﻣﻹا ﻝﺑﻛ

؛ﺔﻧخاس ءاﺯﺟﺃ ﻊﻣ ﺱﻣﻼتﻠﻟ ●

؛ﺓداﺣ ﻑاﻭﺣ ﻕﻭﻓ ﺏﺣسﻠﻟ ●

؛ﺯاﻬﺟﻟا ﻝﻣﺣﻟ ﺽﺑﻘﻣﻛ مادختسﻼﻟ ●

.ﺔﻣﻏاﻧتﻣ ﺔﻘﻳرﻁﺑ رﻌشﻟا ﻑﻠﺑ ﻲﻣﻭﻗ ●

.ﻑﻳﻅﻧتﻟا ﻝﺑﻗ ﻲﺋاﺑرﻬﻛﻟا راﻳتﻟاﺑ ﺔﻳﺫﻐتﻟا ﺱﺑﻘﻣ ﻥﻣ ﺯاﻬﺟﻟا ﺱﺑاﻗ ﺝارخإ ﺏﺟﻳ

 .ﻝﺑﻛﻟا ﻥﻣ ﻪﻛسﻣﺑ ءاﺑرﻬﻛﻟا ﺱﺑاﻗ ﺏﺣست لا

.ءاﻣﻟا ﻲﻓ رﻣﻏ ﺔﻘﻠﻁﻣ ﺓرﻭﺻﺑﻭ رﻅﺣﻳ

.راخﺑﻟاﺑ ﻑﻳﻅﻧت ﺓﺯﻬﺟﺃ مادختسا مدﻋ ﺏﺟﻳ

 رﻌش ﻊﻣ ﺯاﻬﺟﻟا مادختسا مدﻋ ﺏﺟﻳ اﻣﻛ ،ﻑاﺟ رﻌش ﻊﻣ لاإ ﺯاﻬﺟﻟا مادختسا مدﻋ ﺏﺟﻳ

.ﺔﻳﻋاﻧﻁﺻا ﻥﺋادﻟ ﻥﻣ ﻉﻭﻧﺻﻣ

ﻡﺎﻣﺣﺗﺳﺍ ﺽﺍﻭﺣﺃ ﻲﻓ ﺩﻭﺟﻭﻣ ءﺎﻣ ﻥﻣ ﺏﺭﻘﻟﺎﺑ ﺯﺎﻬﺟﻟﺍ ﻡﺍﺩﺧﺗﺳﺍ ﻡﺩﻋ ﺏﺟﻳ

.ﻯﺭﺧﺃ ﺕﺎﻳﻭﺎﺣ ﻭﺃ ﺔﻳﻋﻭﺃ ﻭﺃ ﻝﺳﻏ ﺽﺍﻭﺣﺃ ﻭﺃ (ﻭﻳﻧﺎﺑ)

K

!ﺓﺎﻳﺣﻟﺍ ﻰﻠﻋ ﺭﻁﺧ

A

.ءاﻣ ﻊﻣ ﺯاﻬﺟﻠﻟ ﺱﻣﻼت ﻱﺃ ﺙﻭدﺣ ﺏﻧﺟت ﺏﺟﻳ

 ﺏﺟﻳ ﺏﺑسﻟا اﺫﻬﻟ ،ﻝﻳﻐشتﻟا ﻑاﻘﻳإ ﻊﺿﻭ ﻲﻓ ﺯاﻬﺟﻟا ﻥاﻛ ﻭﻟﻭ ﻰتﺣ اﺿﻳﺃ اﻣﺋاﻗ ﻥﻭﻛﻳ رﻁخﻟا

 دﻧﻋﻭ مادختسلاا ﻥﻣ ءاﻬتﻧلاا دﻌﺑ ﻲﺋاﺑرﻬﻛﻟا راﻳتﻟاﺑ ﺔﻳﺫﻐتﻟا ﺱﺑﻘﻣ ﻥﻣ ﺯاﻬﺟﻟا ﺱﺑاﻗ ﺝارخإ

.مادختسلاا ءاﻧﺛﺃ ﺔتﻗﺅﻣ ﺓرﻭﺻﺑ ﻝﻳﻐشتﻟا ﻥﻋ ﻑﻗﻭتﻟا

 ﺓردﻘﺑ ﻝﻁﻌﻟا راﻳت ﻥﻣ ﻲﻗاﻭ ﺓرﺋاد ﻊﻁاﻗ ﺏﻳﻛرت ﻝﻼخ ﻥﻣ ﺔﻳﻓاﺿإ ﺔﻳاﻣﺣ ﻕﻳﻘﺣت ﻥﻛﻣﻳﻭ

 ﻰﺟرﻳ ﻙﻟﺫﺑ ﻕﻠﻌتﻳ اﻣﻳﻓ .ﺔﻳﻟﺯﻧﻣﻟا ﺔﻳﺋاﺑرﻬﻛﻟا تاﺑﻳﻛرتﻟا ﻕاﻁﻧ ﻲﻓ رﻳﺑﻣﺃ ﻲﻠﻣ 30 ﻰتﺣ ﻝﺻت

.ﺔﻳﺋاﺑرﻬﻛ تاﺑﻳﻛرت ﻲﻧﻘت ﺓراشتسا مﻛﻧﻣ

!ﻕﺎﻧﺗﺧﻻﺍ ﺭﻁﺧ

A

.ﻑﻳﻠﻐتﻟا داﻭﻣﺑ ﺏﻌﻠﻟاﺑ ﻝاﻔﻁﻷ ﺡاﻣسﻟا مدﻋ ﺏﺟﻳ

!ﻕﻭﺭﺣ ﺙﻭﺩﺣ ﺭﻁﺧ

A

 ﺏﺟﻳ ﺏﺑسﻟا اﺫﻬﻟ .ﻥﻳتﻧخاس اﺣﺑﺻت ﻥﺃ ﻥﻛﻣﻳ ءاﻭﻬﻟا رشﻧ ﺓدﺣﻭﻭ رﻌشﻟا ﻑﻳﻔﺻت ﺔﻫﻭﻓ

.اﻣﻬﻛﻓ ﻝﺑﻗ ﻥادرﺑت ﻰتﺣ اﻣﻬﻛرت

9

10  

ar – 2

ﻪﺿﻳرﻌت مدﻋ ﺏﺟﻳ ءاﺑرﻬﻛﻟاﺑ دادﻣﻹا ﻝﺑﻛ

؛ﺔﻧخاس ءاﺯﺟﺃ ﻊﻣ ﺱﻣﻼتﻠﻟ ●

؛ﺓداﺣ ﻑاﻭﺣ ﻕﻭﻓ ﺏﺣسﻠﻟ ●

؛ﺯاﻬﺟﻟا ﻝﻣﺣﻟ ﺽﺑﻘﻣﻛ مادختسﻼﻟ ●

.ﺔﻣﻏاﻧتﻣ ﺔﻘﻳرﻁﺑ رﻌشﻟا ﻑﻠﺑ ﻲﻣﻭﻗ ●

.ﻑﻳﻅﻧتﻟا ﻝﺑﻗ ﻲﺋاﺑرﻬﻛﻟا راﻳتﻟاﺑ ﺔﻳﺫﻐتﻟا ﺱﺑﻘﻣ ﻥﻣ ﺯاﻬﺟﻟا ﺱﺑاﻗ ﺝارخإ ﺏﺟﻳ

 .ﻝﺑﻛﻟا ﻥﻣ ﻪﻛسﻣﺑ ءاﺑرﻬﻛﻟا ﺱﺑاﻗ ﺏﺣست لا

.ءاﻣﻟا ﻲﻓ رﻣﻏ ﺔﻘﻠﻁﻣ ﺓرﻭﺻﺑﻭ رﻅﺣﻳ

.راخﺑﻟاﺑ ﻑﻳﻅﻧت ﺓﺯﻬﺟﺃ مادختسا مدﻋ ﺏﺟﻳ

 رﻌش ﻊﻣ ﺯاﻬﺟﻟا مادختسا مدﻋ ﺏﺟﻳ اﻣﻛ ،ﻑاﺟ رﻌش ﻊﻣ لاإ ﺯاﻬﺟﻟا مادختسا مدﻋ ﺏﺟﻳ

.ﺔﻳﻋاﻧﻁﺻا ﻥﺋادﻟ ﻥﻣ ﻉﻭﻧﺻﻣ

ﻡﺎﻣﺣﺗﺳﺍ ﺽﺍﻭﺣﺃ ﻲﻓ ﺩﻭﺟﻭﻣ ءﺎﻣ ﻥﻣ ﺏﺭﻘﻟﺎﺑ ﺯﺎﻬﺟﻟﺍ ﻡﺍﺩﺧﺗﺳﺍ ﻡﺩﻋ ﺏﺟﻳ

.ﻯﺭﺧﺃ ﺕﺎﻳﻭﺎﺣ ﻭﺃ ﺔﻳﻋﻭﺃ ﻭﺃ ﻝﺳﻏ ﺽﺍﻭﺣﺃ ﻭﺃ (ﻭﻳﻧﺎﺑ)

K

!ﺓﺎﻳﺣﻟﺍ ﻰﻠﻋ ﺭﻁﺧ

A

.ءاﻣ ﻊﻣ ﺯاﻬﺟﻠﻟ ﺱﻣﻼت ﻱﺃ ﺙﻭدﺣ ﺏﻧﺟت ﺏﺟﻳ

 ﺏﺟﻳ ﺏﺑسﻟا اﺫﻬﻟ ،ﻝﻳﻐشتﻟا ﻑاﻘﻳإ ﻊﺿﻭ ﻲﻓ ﺯاﻬﺟﻟا ﻥاﻛ ﻭﻟﻭ ﻰتﺣ اﺿﻳﺃ اﻣﺋاﻗ ﻥﻭﻛﻳ رﻁخﻟا

 دﻧﻋﻭ مادختسلاا ﻥﻣ ءاﻬتﻧلاا دﻌﺑ ﻲﺋاﺑرﻬﻛﻟا راﻳتﻟاﺑ ﺔﻳﺫﻐتﻟا ﺱﺑﻘﻣ ﻥﻣ ﺯاﻬﺟﻟا ﺱﺑاﻗ ﺝارخإ

.مادختسلاا ءاﻧﺛﺃ ﺔتﻗﺅﻣ ﺓرﻭﺻﺑ ﻝﻳﻐشتﻟا ﻥﻋ ﻑﻗﻭتﻟا

 ﺓردﻘﺑ ﻝﻁﻌﻟا راﻳت ﻥﻣ ﻲﻗاﻭ ﺓرﺋاد ﻊﻁاﻗ ﺏﻳﻛرت ﻝﻼخ ﻥﻣ ﺔﻳﻓاﺿإ ﺔﻳاﻣﺣ ﻕﻳﻘﺣت ﻥﻛﻣﻳﻭ

 ﻰﺟرﻳ ﻙﻟﺫﺑ ﻕﻠﻌتﻳ اﻣﻳﻓ .ﺔﻳﻟﺯﻧﻣﻟا ﺔﻳﺋاﺑرﻬﻛﻟا تاﺑﻳﻛرتﻟا ﻕاﻁﻧ ﻲﻓ رﻳﺑﻣﺃ ﻲﻠﻣ 30 ﻰتﺣ ﻝﺻت

.ﺔﻳﺋاﺑرﻬﻛ تاﺑﻳﻛرت ﻲﻧﻘت ﺓراشتسا مﻛﻧﻣ

!ﻕﺎﻧﺗﺧﻻﺍ ﺭﻁﺧ

A

.ﻑﻳﻠﻐتﻟا داﻭﻣﺑ ﺏﻌﻠﻟاﺑ ﻝاﻔﻁﻷ ﺡاﻣسﻟا مدﻋ ﺏﺟﻳ

!ﻕﻭﺭﺣ ﺙﻭﺩﺣ ﺭﻁﺧ

A

 ﺏﺟﻳ ﺏﺑسﻟا اﺫﻬﻟ .ﻥﻳتﻧخاس اﺣﺑﺻت ﻥﺃ ﻥﻛﻣﻳ ءاﻭﻬﻟا رشﻧ ﺓدﺣﻭﻭ رﻌشﻟا ﻑﻳﻔﺻت ﺔﻫﻭﻓ

.اﻣﻬﻛﻓ ﻝﺑﻗ ﻥادرﺑت ﻰتﺣ اﻣﻬﻛرت

1 – ar

ﻥﺎﻣﻷﺍ ﺕﺎﻣﻳﻠﻌﺗ

ﺢﺿﻭﻣﻟﺍ ﺏﻭﻠﺳﻷﺎﺑ ﺯﺎﻬﺟﻟﺍ ﻊﻣ ﻝﻣﺎﻌﺗﻟﺍﻭ ﺔﻳﺎﻧﻌﺑ ﺎﻬﻠﻣﻛﺄﺑ ﻡﺍﺩﺧﺗﺳﻻﺍ ﺕﺍﺩﺎﺷﺭﺇ ﺓءﺍﺭﻗ ءﺎﺟﺭﺑ

ﺹﺧﺷﻟ ﺯﺎﻬﺟﻟﺍ ءﺎﻁﻋﺈﺑ ﻡﻛﻣﺎﻳﻗ ﺔﻟﺎﺣ ﻲﻓ !ﺔﺟﺎﺣﻟﺍ ﺩﻧﻋ ﺎﻬﻳﻟﺇ ﻉﻭﺟﺭﻠﻟ ﺎﻬﻳﻠﻋ ﻅﺎﻔﺣﻟﺍﻭ ،ﺎﻬﻳﻓ

.ﺯﺎﻬﺟﻟﺍ ﻊﻣ ﺎﻳﻭﺳ ﻩﺫﻫ ﻡﺍﺩﺧﺗﺳﻻﺍ ﺕﺍﺩﺎﺷﺭﺇ ﻪﻣﻳﻠﺳﺗ ﻡﻛﻧﻣ ﻰﺟﺭﻳ ﺭﺧﺁ

ﺔﻳﺭﺎﺟﺗﻟﺍ ﺭﻳﻏ ﺕﺎﻘﻳﺑﻁﺗﻟﺍ ﻲﻓ ﻡﺍﺩﺧﺗﺳﻼﻟ ﻭﺃ ﻲﻟﺯﻧﻣﻟﺍ ﻡﺍﺩﺧﺗﺳﻼﻟ ﺹﺻﺧﻣﻭ ﺩﻌﻣ ﺯﺎﻬﺟﻟﺍ ﺍﺫﻫ

ﺕﺎﻘﻳﺑﻁﺗﻠﻟ ﺔﻬﺑﺎﺷﻣﻟﺍ ﺕﺎﻘﻳﺑﻁﺗﻟﺍ ﻲﻓ ﻡﺍﺩﺧﺗﺳﻻﺍ .ﺔﻳﻟﺯﻧﻣﻟﺍ ﺕﺎﻘﻳﺑﻁﺗﻠﻟ ﺔﻬﺑﺎﺷﻣﻟﺍ ﺔﻳﻓﺍﺭﺗﺣﻻﺍ ﻭﺃ

ﺭﺟﺎﺗﻣﻟﺍ ﻲﻓ ﻥﻳﻠﻣﺎﻌﻠﻟ ﺔﺻﺻﺧﻣﻟﺍ ﻑﺭﻐﻟﺍ ﻲﻓ ﻡﺍﺩﺧﺗﺳﻻﺍ ﻝﺎﺛﻣﻟﺍ ﻝﻳﺑﺳ ﻰﻠﻋ ﻝﻣﺷﻳ ﺔﻳﻟﺯﻧﻣﻟﺍ

ﻡﺍﺩﺧﺗﺳﻻﺍ ﻙﻟﺫﻛﻭ ،ﺔﻳﻧﻬﻣﻟﺍ ﺕﺎﺳﺳﺅﻣﻟﺍ ﻥﻣ ﺎﻫﺭﻳﻏﻭ ﺔﻳﻋﺍﺭﺯﻟﺍ ﺕﺎﺳﺳﺅﻣﻟﺍ ﻭﺃ ﺏﺗﺎﻛﻣﻟﺍ ﻭﺃ

.ﺔﻬﺑﺎﺷﻣﻟﺍ ﻰﻧﻛﺳﻟﺍ ﺕﺂﺷﻧﻣﻭ ﺓﺭﻳﻐﺻﻟﺍ ﻕﺩﺎﻧﻔﻟﺍﻭ ﺕﺎﻧﻭﻳﺳﻧﺑﻟﺍ ءﻻﺯﻧ ﻝﺑﻗ ﻥﻣ

!ﻕﻳﺭﺣ ﺙﻭﺩﺣ ﺭﻁﺧﻭ ﺔﻳﺋﺎﺑﺭﻬﻛ ﺔﻣﺩﺻ ﺙﻭﺩﺣ ﺭﻁﺧ

A

 ﻝﻗﺃ ﻉاﻔترا ﻰﻠﻋﻭ ،ﺔﻓرﻐﻟا ﺓرارﺣ ﺔﺟرد ﻲﻓﻭ ﺔﻳﻠخادﻟا ﻥﻛاﻣﻷا ﻲﻓ ﻯﻭس ﺯاﻬﺟﻟا مدختست لا

 اﻘﻓﻭ لاإ ﺯاﻬﺟﻟا ﻝﻳﻐشتﻭ ﻝﻳﺻﻭت مدﻋ ﺏﺟﻳ .رﺣﺑﻟا ﺢﻁس ﻯﻭتسﻣ ﻕﻭﻓ رتﻣ  2000  ﻥﻣ

 .ﺯارﻁﻟا تاﻧاﻳﺑ ﺔﺣﻭﻟ ﻲﻓ اﻬﻳﻠﻋ ﺹﻭﺻﻧﻣﻟا تاﻧاﻳﺑﻠﻟ

 .تاﻭﻧس 8 ﻥﻋ مﻫرﻣﻋ ﻝﻘﻳ ﻝاﻔﻁﺃ ﻝﺑﻗ ﻥﻣ ﺯاﻬﺟﻟا ﻝﻳﻐشت رﻅﺣﻳ

 ﻥﻋ دﻳﺯﻳ اﻣ ﻭﺃ تاﻭﻧس 8 مﻫرﻣﻋ ﻎﻠﺑﻳ ﻝاﻔﻁﺃ ﻝﺑﻗ ﻥﻣ ﻪﻣادختسا متﻳ ﻥﺃ ﻥﻛﻣﻳ ﺯاﻬﺟﻟا اﺫﻫ

 ﺓرﺑخﻟا ﻲﻓ ﺹﻘﻧ ﻭﺃ ﺓدﻭدﺣﻣ ﺔﻳﻧﻫﺫ ﻭﺃ ﺔﻳسﺣ ﻭﺃ ﺔﻳﻧدﺑ تاردﻗ ﻱﻭﺫ ﺹاخشﺃ ﻝﺑﻗ ﻥﻣﻭ ﻙﻟﺫ

 ﻥﺃ دﻌﺑ ﻭﺃ مﻬﻳﻠﻋ ﻑارشﻹا ﻱراﺟ ﻥﻭﻛﻳ اﻣدﻧﻋ ﻙﻟﺫﻭ ،تاﻣﻭﻠﻌﻣﻟاﻭ ﻑراﻌﻣﻟا ﻲﻓ ﺹﻘﻧ ﻭﺃ/ﻭ

 اﻭﻧﻭﻛﻳ ﻥﺃ دﻌﺑﻭ ﺯاﻬﺟﻠﻟ ﻥﻣﻵا مادختسلاا ﺔﻳﻔﻳﻛ ﻥﺄشﺑ ﺔﻳﻠﻳﺻﻔت تاداشرإ مﻬﺋاﻁﻋإ مت دﻗ ﻥﻭﻛﻳ

 ﻥﺄﺑ ﻝاﻔﻁﻸﻟ ﺡاﻣسﻟا مدﻋ ﺏﺟﻳ .ﺯاﻬﺟﻟا مادختسا ﻰﻠﻋ ﺔﺑترتﻣﻟا راﻁخﻷا ادﻳﺟ اﻭﻣﻬﻓ دﻗ

 مدختسﻣﻟا ﻝﺑﻗ ﻥﻣ ﺯاﻬﺟﻟا ﺔﻧاﻳﺻﻭ ﻑﻳﻅﻧت ﻝاﻣﻋﺃ ءارﺟﺈﺑ ﺢﻣسﻳ لا .ﺯاﻬﺟﻟاﺑ ﺏﻌﻠﻟاﺑ اﻭﻣﻭﻘﻳ

 .ﻙﻟﺫﺑ مﻬﻣاﻳﻗ دﻧﻋ مﻬﻳﻠﻋ ﻑارشﻹا ﻱراﺟ ﻥﻭﻛﻳ ﻥﺃ ﻥﻭدﺑ ﻝاﻔﻁﺃ ﻝﺑﻗ ﻥﻣ

 .رارﺿﺃ ﻱﺃ ﺯاﻬﺟﻟا ﻭﺃ تﻼﻳﺻﻭتﻟا ﻲﻓ ﻥﻛﻳ مﻟ اﺫإ لاإ مدختسﻳ لا

 مادختسلاا ﻥﻣ ءاﻬتﻧلاا دﻌﺑ ﻲﺋاﺑرﻬﻛﻟا راﻳتﻟاﺑ ﺔﻳﺫﻐتﻟا ﺱﺑﻘﻣ ﻥﻣ ﺯاﻬﺟﻟا ﺱﺑاﻗ ﺝارخإ ﺏﺟﻳ

 .ﻝﻠخ ﺙﻭدﺣ ﺔﻟاﺣ ﻲﻓ ﻭﺃ ﺓرﻣ ﻝﻛ ﻲﻓ

 ﻝﺑﻗ ﻥﻣ لاإ ،ﻑﻟات ءاﺑرﻬﻛﻟاﺑ دادﻣإ ﻝﺑﻛ ﻝادﺑتسا ﻝﺛﻣ ،ﺡﻼﺻإ ﻝاﻣﻋﺃ ﺔﻳﺃ ءارﺟﺈﺑ ﺢﻣسﻳ لا

.رﻁخﻠﻟ ءاﻳشﺃ ﻭﺃ ﺹاخشﺃ ﺽﻳرﻌت ﺏﻧﺟتﻟ ﻙﻟﺫﻭ ،اﻧتﻛرشﻟ ﺔﻌﺑاتﻟا ءﻼﻣﻌﻟا ﺔﻣدخ

  11

Kundendienst – Customer Service

DE Deutschland, Germany

BSH Hausgeräte Service GmbH

Zentralwerkstatt für kleine

Hausgeräte

Trautskirchener Strasse 6-8

90431 Nürnberg

Online Auftragsstatus, Filterbeutel-

Konfigurator und viele weitere

Infos unter: www.bosch-home.com

Reparaturservice, Ersatzteile &

Zubehör, Produkt-Informationen:

Tel.: 0911 70 440 040 mailto:cp-servicecenter@ bshg.com

Wir sind an 365 Tagen rund um die Uhr erreichbar.

AE United Arab Emirates,

BSH Home Appliances FZE

Round About 13,

Plot Nr MO-0532A

Jebel Ali Free Zone – Dubai

Tel.: 04 881 4401 mailto:[email protected] www.bosch-home.com/ae

AL Republika e Shqiperise,

Albania

AERTECH SH.P.K.

Rruga Qemal Stafa

Pergjithshme

Hyrja C Kati 10

Tirana

Tel.: 066 206 47 94

BSH Hausgeräte

Gesellschaft mbH

Werkskundendienst für Hausgeräte

Quellenstrasse 2

1100 Wien

Tel.: 0810 550 511*

Fax: 01 605 75 51 212

Fax: 02 878 79 72 mailto:informacia.servis-bg@

United Arab Emirates

Morocco

Pallati i ri perball Prokuroris se

Oman

Qatar

Algeria

mailto:[email protected]

Syria

Tunis

Iran

Jordan

Kuwait

Lebanon

Egypt

Libya

Yemen

mailto:vie-stoerungsannahme@ bshg.com

Hotline für Espresso-Geräte:

Tel.: 0810 700 400* www.bosch-home.at

*innerhalb Österreichs zum Regionaltarif

AU Australia

BSH Home Appliances Pty. Ltd.

7-9 Arco Lane

HEATHERTON, Victoria 3202

Tel.: 1300 368 339 mailto:[email protected] www.bosch-home.com.au

Bosnia-Herzegovina

"HIGH" d.o.o.

Gradačačka 29b

71000 Sarajevo

Info-Line: 061 100 905

Fax: 033 213 513 mailto:[email protected]

BE Belgique, België, Belgium

BSH Home Appliances S.A.

Avenue du Laerbeek 74

Laarbeeklaan 74

1090 Bruxelles – Brussel

Tel.: 070 222 141

Fax: 024 757 291 mailto:[email protected] www.bosch-home.be

BG Bulgaria

BSH Domakinski Uredi

Bulgaria EOOD

115К Tsarigradsko Chausse Blvd.

European Trade Center Building,

5th floor

1784 Sofia

Tеl.: 02 892 90 47 bshg.com www.bosch.home.bg

BH Bahrain,

Khalaifat Est.

P.O. Box 5111

Manama

نيرحبلا ةكلمم

ايزيلام

نامُع ةنطلس

رطق ةلود

Tel.: 01 7400 553

رئازجلا mailto:[email protected]

BY Belarus, Беларусь

OOO "БСХ Бытовая техника" тел.: 495 737 2961 mailto:[email protected]

CH Schweiz, Suisse,

Svizzera, Switzerland

BSH Hausgeräte AG

Werkskundendienst für

Hausgeräte

Fahrweidstrasse 80

8954 Geroldswil mailto:ch-info.hausgeraete@ bshg.com

Service Tel.: 0848 840 040

Service Fax: 0848 840 041 mailto:[email protected]

Ersatzteile Tel.: 0848 880 080

Ersatzteile Fax: 0848 880 081 mailto:[email protected] www.bosch-home.com

CY Cyprus, Κύπρος

BSH Ikiakes Syskeves-Service

39, Arh. Makaariou III Str.

2407 Egomi/Nikosia (Lefkosia)

Tel.: 7777 8007

Fax: 022 658 128 mailto:bsh.service.cyprus@ cytanet.com.cy

CZ Česká Republika,

Czech Republic

BSH domácí spotřebiče s.r.o.

Firemní servis domácích spotřebičů

Pekařská 10b

155 00 Praha 5

Tel.: 0251 095 546

Fax: 0251 095 549 www.bosch-home.com/cz

DK Danmark, Denmark

BSH Hvidevarer A/S

Telegrafvej 4

2750 Ballerup

Tel.: 44 89 89 85

Fax: 44 89 89 86 mailto:BSH-Service.dk@

BSHG.com www.bosch-home.dk

EE Eesti, Estonia

SIMSON OÜ

Raua 55

10152 Tallinn

Tel.: 0627 8730

Fax: 0627 8733 mailto:[email protected]

ES España, Spain

BSH Electrodomésticos

España S.A.

Servicio Oficial del Fabricante

Parque Empresarial PLAZA,

C/ Manfredonia, 6

50197 Zaragoza

Tel.: 902 245 255 o 976 305 713

Fax: 976 578 425 mailto:[email protected] www.bosch-home.es

FI Suomi, Finland

BSH Kodinkoneet Oy

Itälahdenkatu 18 A, PL 123

00201 Helsinki

Tel.: 0207 510 700

Fax: 0207 510 780 mailto:Bosch-Service-

[email protected] www.bosch-home.fi

Lankapuhelimesta 8,28 snt/puhelu

+ 7 snt/min (alv 24%)

Matkapuhelimesta 8,28 snt/puhelu

+ 17 snt/min (alv 24%)

06/15

CP-Normal_Bosch_06_2015.indd 1 12.06.15 10:47

FR France

BSH Electroménager S.A.S.

50 rue Ardoin – BP 47

93401 SAINT-OUEN cedex

Service interventions à domicile:

01 40 10 11 00

Service Consommateurs:

0 892 698 010

(0,34 € TTC/mn) mailto:[email protected]

Service Pièces Détachées et

Accessoires:

0 892 698 009

(0,34 € TTC/mn) www.bosch-home.fr

GB Great Britain

BSH Home Appliances Ltd.

Grand Union House

Old Wolverton Road

Wolverton

Milton Keynes MK12 5PT

To arrange an engineer visit, to order spare parts and accessories or for product advice please visit www.bosch-home.co.uk or call

Tel.: 0344 892 8979*

*Calls are charged at the basic rate, please check with your telephone service provider for exact charges

GR Greece, Ελλάς

BSH Ikiakes Siskeves A.B.E.

Central Branch Service

17 km E.O. Athinon-Lamias &

Potamou 20

14564 Kifisia

(

Πανελλήνιο

Αστική χρέωση

τηλέφωνο

)

: 181 82 www.bosch-home.gr

HK Hong Kong,

香港

BSH Home Appliances Limited

Unit 1 & 2, 3rd Floor

North Block, Skyway House

3 Sham Mong Road

Tai Kok Tsui, Kowloon

Hong Kong

Tel.: 2565 6151

Fax: 2565 6681 mailto:[email protected]

www.bosch-home.cn

HR Hrvatska, Croatia

BSH ku ć ni ure đ aji d.o.o.

Kneza Branimira 22

10000 Zagreb

Tel:. 01 640 36 09

Fax: 01 640 36 03 mailto:informacije.servis-hr@ bshg.com www.bosch-home.com/hr

06/15

HU Magyarország, Hungary

BSH Háztartási Készülék

Kereskedelmi Kft.

Háztartási gépek márkaszervize

Királyhágó tér 8-9

1126 Budapest

Hibabejelentés

Tel.: +361 489 5461

Fax: +361 201 8786 mailto:[email protected]

Alkatrészrendelés

Tel.: +361 489 5463

Fax: +361 201 8786 mailto:[email protected]

www.bosch-home.com/hu

IE Republic of Ireland

BSH Home Appliances Ltd.

Unit F4, Ballymount Drive

Ballymount Industrial Estate

Walkinstown

Dublin 12

Service Requests,

Spares and Accessories

Tel.: 01450 2655*

Fax: 01450 2520 www.bosch-home.co.uk

*0.03 € per minute at peak.

Off peak 0.0088 € per minute

IL Israel,

C/S/B/ Home Appliance Ltd.

1, Hamasger St.

North Industrial Park

Lod, 7129801

Tel.: 08 9777 222

Fax: 08 9777 245 mailto:[email protected]

www.bosch-home.co.il

IN India, Bh ā rat,

BSH Household Appliances

Mfg. Pvt. Ltd.

Arena House, 2nd Floor, Main Bldg,

Plot No. 103, Road No. 12, MIDC,

Andheri East

Mumbai 400 093

Toll Free 1800 266 1880 www.bosch-home.com/in

IS Iceland

Smith & Norland hf.

Noatuni 4

105 Reykjavik

Tel.: 0520 3000

Fax: 0520 3011 www.sminor.is

IT Italia, Italy

BSH Elettrodomestici S.p.A.

Via. M. Nizzoli 1

20147 Milano (MI)

Numero verde 800 829 120 mailto:[email protected]

www.bosch-home.com/it

KZ Kazakhstan, Қазақстан

IP Turebekov Yerzhan

Nurmanovich

Jangeldina str. 15

Shimkent 160018

Tel.: 0252 31 00 06 mailto:[email protected]

LB Lebanon,

ﻥﺎﻨﺒﻟ

Boulevard Dora 4043 Beyrouth

P.O. Box 90449

Jdeideh 1202 2040

Tel.: 01 255 211 mailto:[email protected]

LT Lietuva, Lithuania

Senuku prekybos centras UAB

Jonavos g. 62

44192 Kaunas

Tel.: 0372 12146

Fax: 0372 12165 www.senukai.lt

LU Luxembourg

BSH électroménagers S.A.

13-15 Zl Breedeweues

1259 Senningerberg

Tel.: 26349 300

Fax: 26349 315 mailto:lux-service.electromenager@ bshg.com www.bosch-home.com/lu

LV Latvija, Latvia

General Serviss Limited

Bullu street 70c

1067 Riga

Tel.: 07 42 41 37 mailto:[email protected]

Elkor Serviss

Brivibas gatve 201

1039 Riga

Tel.: 067 0705 20; -36 mailto:[email protected] www.servisacentrs.lv

MD Moldova

S.R.L. "Rialto-Studio" ул . Щусева 98

2012 Кишинев тел ./ факс : 022 23 81 80 mailto:[email protected]

ME Crna Gora, Montenegro

Elektronika komerc

Ul. Slobode 17

84000 Bijelo Polje

Tel./Fax: 050 432 575

Mobil: 069 324 812 mailto:ekobosch.servis@ t-com.me

MK Macedonia, Македонија

GORENEC

Jane Sandanski 69 lok.3

1000 Skopje

Tel.: 022 454 600

Mobil: 070 697 463 mailto:[email protected]

MT Malta

Oxford House Ltd.

Notabile Road

Mriehel BKR 14

Tel.: 021 442 334

Fax: 021 488 656 www.oxfordhouse.com.mt

CP-Normal_Bosch_06_2015.indd 2 12.06.15 10:47

MV Raajjeyge Jumhooriyyaa,

Onderdelenverkoop:

Tel.: 088 424 4010

Fax: 088 424 4801 mailto:[email protected] www.bosch-home.nl

NO Norge, Norway

BSH Husholdningsapparater A/S

Grensesvingen 9

0661 Oslo

Tel.: 22 66 06 00

Fax: 22 66 05 50 mailto:Bosch-Service-NO@ bshg.com

NZ New Zealand

BSH Home Appliances Ltd.

Unit F 2, 4 Orbit Drive

Tel.: 09 477 0492

Fax: 09 477 2647 mailto:[email protected] www.bosch-home.co.nz

PL Polska, Poland

BSH Sprz

Domowego sp. z o.o.

Al. Jerozolimskie 183

02-222 Warszawa

Centrala Serwisu

Tel.: 801 191 534

Fax: 022 572 7709 mailto:[email protected]

www.bosch-home.pl

06/15

Maledives

Lintel Investments

Ma. Maadheli, Majeedhee Magu

Malé

Tel.: 0331 0742 mailto:mohamed.zuhuree@ lintel.com.mv

NL Nederland, Netherlands

BSH Huishoudapparaten B.V.

Taurusavenue 36

2132 LS Hoofddorp

Storingsmelding:

Tel.: 088 424 4010

Fax: 088 424 4845 mailto:bosch-contactcenter@ bshg.com

Mairangi Bay

Auckland 0632 ę t Gospodarstwa

PT Portugal

Qatar

Kuwait

BSHP Electrodomésticos Lda.

Rua Alto do Montijo, nº 15

2790-012 Carnaxide

Tel.: 214 250 730

Fax: 214 250 701 mailto:bosch.electrodomesticos.pt@ bshg.com www.bosch-home.pt

RO România, Romania

BSH Electrocasnice srl.

Sos. Bucuresti-Ploiesti, nr. 19-21, sect.1

13682 Bucuresti

Tel.: 021 203 9748

Fax: 021 203 9733 mailto:[email protected]

www.bosch-home.ro

RU Russia,

ةدحّتملا ةّيبرعلا تاراملإا

Малая

119071

Россия

ةيبرغملا ةكلمملا

نيرحبلا ةكلمم тел .: 495 737 2961

نامُع ةنطلس

رطق ةلود

رئازجلا

ةيدوعسلا ةيبرعلا ةكلمملا

نادوسلا

ايروس

سنوت

ناريإ

ندرلأا

تيوكلا

نانبل

رصم

ايبيل

نميلا mailto:[email protected] www.bosch-home.com

P.O.Box 7997

Jeddah 21472

ايزيلام

SA Kingdom Saudi Arabia,

Abdul Latif Jameel Electronics and Airconditioning Co. Ltd.

BOSCH Service centre,

Kilo 5 Old Makkah Road

(Next to Toyota), Jamiah Dist.

Tel.: 800 244 0043 mailto:[email protected]

www.aljelectronics.com.sa

SE Sverige, Sweden

BSH Hushållsapparater AB

Landsvägen 32

169 29 Solna

Tel.: 0771 11 22 77

local rate mailto:Bosch-Service-SE@ bshg.com www.bosch-home.se

SG Singapore,

新加坡

BSH Home Appliances Pte. Ltd.

TECHPLACE I and

Mo Kio Avenue 10

Block 4012 #01-01

569628 Singapore

Tel.: 6751 5000

Fax: 6751 5005 mailto:[email protected]

www.bosch-home.com.sg

SI Slovenija, Slovenia

BSH Hišni aparati d.o.o.

Litostrojska 48

1000 Ljubljana

Tel.: 01 583 07 01

Fax: 01 583 08 89 mailto:informacije.servis@ bshg.com www.bosch-home.com/si

SK Slovensko, Slovakia

BSH domáci spot

Organiza č ná zlo

Galvaniho 17/C ž ř ebi č e s.r.o. ka Bratislava

821 04 Bratislava

Tel.: 02 44 45 20 41 mailto:[email protected] www.bosch-home.com/sk

"

TR Türkiye, Turkey

BSH Ev Aletleri Sanayi ve Ticaret A.S.

Fatih Sultan Mehmet Mahallesi

Balkan Caddesi No: 51

34771 Ümraniye, Istanbul

Tel.: 0 216 444 6333*

Fax: 0 216 528 9188 mailto:[email protected] www.bosch-home.com/tr

*Ça ğ r ı merkezini sabit hatlardan araman ı n bedeli ş ehir içi ücretlendirme, Cep telefonlar ı ndan ise kullan ı lan tarifeye gore de ğ i ş kenlik göstermektedir

TW Taiwan,

台 湾

BSH Home Appliances Private Limited

台北市內湖區洲子街80號11樓

11F., No.80, Zhouzi St., Neihu Dist.

Taipei City 11493

Tel.: 0800 368 888

Fax: 02 2627 9788 mailto:[email protected]

我們期盼您不斷的鼓勵與指導,

任何咨詢或服務需求,

歡迎洽詢客服專線 www.bosch-home.com.tw

UA Ukraine, Україна

ТОВ " БСХ Побутова Техніка " тел .: 044 490 2095 mailto:[email protected] www.bosch-home.com.ua

XK Kosovo

NTP GAMA

Rruga Mag Prishtine-Ferizaj

70000 Ferizaj

Tel.: 0290 321 434 mailto:a_service@ gama-electronics.com

XS Srbija, Serbia

BSH Ku ć ni aparati d.o.o.

Milutina Milankovi ć a 11ª

11070 Novi Beograd

Tel.: 011 205 23 97

Fax: 011 205 23 89 mailto:informacije.servis-sr@ bshg.com www.bosch-home.rs

ZA South Africa

BSH Home Appliances (Pty) Ltd.

15th Road Randjespark

Private Bag X36, Randjespark

1685 Midrand – Johannesburg

Tel.: 086 002 6724

Fax: 086 617 1780 mailto:applianceserviceza@ bshg.com www.bosch-home.com/za

CP-Normal_Bosch_06_2015.indd 3 12.06.15 10:47

Robert Bosch Hausgeräte GmbH

Carl-Wery-Straße 34

81739 München, GERMANY www.bosch-home.com

*9001125495*

9001125495

950722

advertisement

Related manuals

Download PDF

advertisement