AG Neovo LH-27, LH-24 User manual

AG Neovo LH-27, LH-24 User manual
LH-22, LH-24 & LH-27 LED-Backlit Display
www.agneovo.com
User Manual
TABLE OF CONTENTS
SAFETY INFORMATION
Federal Communications Commission (FCC) Notice (U.S. Only)................................................................. 3
WEEE............................................................................................................................................................ 3
PRECAUTIONS
Notice............................................................................................................................................................ 4
Cautions When Setting Up............................................................................................................................ 4
Cautions When Using.................................................................................................................................... 5
Cleaning and Maintenance............................................................................................................................ 6
Notice for the LCD Display............................................................................................................................ 6
CHAPTER 1: PRODUCT DESCRIPTION
1.1 Package Contents................................................................................................................................... 7
1.2 Installation............................................................................................................................................... 8
1.2.1
Installing the Base........................................................................................................................ 8
1.2.2
Adjusting the Viewing Angle and Height....................................................................................... 9
1.2.3
Wall Mounting............................................................................................................................. 11
1.3 Overview............................................................................................................................................... 14
1.3.1
Front View.................................................................................................................................. 14
1.3.2
Control Buttons.......................................................................................................................... 15
1.3.3
Rear View................................................................................................................................... 17
CHAPTER 2: MAKING CONNECTIONS
2.1 Connecting the AC Power..................................................................................................................... 18
2.2 Connecting Input Source Signals.......................................................................................................... 19
2.3 Connecting Audio Devices.................................................................................................................... 20
CHAPTER 3: ON SCREEN DISPLAY MENU
3.1 Using the OSD Menu............................................................................................................................ 21
3.2 OSD Menu Tree.................................................................................................................................... 22
CHAPTER 4: ADJUSTING THE LCD DISPLAY
4.1 Colour Setting........................................................................................................................................ 24
4.2 Picture Setting....................................................................................................................................... 25
4.3 OSD Setting.......................................................................................................................................... 26
4.4 Other Setting......................................................................................................................................... 27
4.5 Reset Setting......................................................................................................................................... 28
CHAPTER 5: APPENDIX
5.1 Warning Messages................................................................................................................................ 29
5.2 Troubleshooting..................................................................................................................................... 30
5.3 Transporting the LCD Display............................................................................................................... 31
CHAPTER 6: SPECIFICATIONS
6.1 Display Specifications........................................................................................................................... 33
6.2 Display Dimensions............................................................................................................................... 34
2
Safety Information
SAFETY INFORMATION
Federal Communications Commission (FCC) Notice (U.S. Only)
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
•
Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party responsible for compliance could
void the user’s authority to operate the equipment.
Use only an RF shielded cable that was supplied with the display when connecting this display to a computer
device.
To prevent damage which may result in fire or shock hazard, do not expose this appliance to rain or excessive
moisture.
THIS CLASS B DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN INTERFERENCECAUSING EQUIPMENT REGULATIONS.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
WEEE
Information for users applicable in European Union countries
The symbol on the product or its packaging signifies that this product has to be disposed
separately from ordinary household wastes at its end of life. Please kindly be aware that
this is your responsibility to dispose electronic equipment at recycling centers so as to help
conserve natural resources. Each country in the European Union should have its collection
centers for electrical and electronic equipment recycling. For information about your recycling
drop off area, please contact your local related electrical and electronic equipment waste
management authority or the retailer where you bought the product.
3
Precautions
PRECAUTIONS
PRECAUTIONS
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
Symbols used in this manual
This icon indicates the existence of a potential hazard that could result in personal injury
or damage to the product.
This icon indicates important operating and servicing information.
Notice
• Read this User Manual carefully before using the LCD display and keep it for future reference.
• The product specifications and other information provided in this User Manual are for reference only. All
information is subject to change without notice. Updated content can be downloaded from our web site at
www.agneovo.com.
• To protect your rights as a consumer, do not remove any stickers from the LCD display. Doing so may
affect the determination of the warranty period.
Cautions When Setting Up
Do not place the LCD display near heat sources, such as a heater, exhaust vent, or in direct
sunlight.
Do not cover or block the ventilation holes in the housing.
Place the LCD display on a stable area. Do not place the LCD display where it may subject to
vibration or shock.
Place the LCD display in a well-ventilated area.
Do not place the LCD display outdoors.
Do not place the LCD display in a dusty or humid environment.
Do not spill liquid or insert sharp objects into the LCD display through the ventilation holes.
Doing so may cause accidental fire, electric shock or damage the LCD display.
4
PRECAUTIONS
Cautions When Using
Use only the power cord supplied with the LCD display.
The power outlet should be installed near the LCD display and be easily accessible.
If an extension cord is used with the LCD display, ensure that the total current consumption
plugged into the power outlet does not exceed the ampere rating.
Do not allow anything to rest on the power cord. Do not place the LCD display where the power
cord may be stepped on.
If the LCD display will not be used for an indefinite period of time, unplug the power cord from
the power outlet.
To disconnect the power cord, grasp and pull by the plug head. Do not tug on the cord; doing
so may cause fire or electric shock.
Do not unplug or touch the power cord with wet hands.
WARNING:
Unplug the power cord from the power outlet and refer to qualified service personnel under
the following conditions:
• When the power cord is damaged.
• If the LCD display has been dropped or the housing has been damaged.
• If the LCD display emits smoke or a distinct odor.
Ceiling mount or mount on any other horizontal surface overhead are not advisable.
WARNING:
Installation in contravention of the instructions may result in undesirable consequences,
particularly hurting people and damaging property. Users who have already mounted the
display on the ceiling or any other horizontal surface overhead are strongly advised to contact
AG Neovo for consultations and solutions to help ensure a most pleasurable and fulfilling
display experience.
5
PRECAUTIONS
Cleaning and Maintenance
Do not attempt to service the LCD display yourself, refer to qualified service personnel.
Opening or removing the covers may expose you to dangerous voltage or other risks.
Notice for the LCD Display
In order to maintain the stable luminous performance, it is recommended to use low brightness setting.
Due to the lifespan of the lamp, it is normal that the brightness quality of the LCD display may decrease
with time.
When static images are displayed for long periods of time, the image may cause an imprint on the LCD
display. This is called image retention or burn-in.
To prevent image retention, do any of the following:
• Set the LCD display to turn off after a few minutes of being idle.
• Use a screen saver that has moving graphics or a blank white image.
• Switch desktop backgrounds regularly.
• Adjust the LCD display to low brightness settings.
• Turn off the LCD display when the system is not in use.
Things to do when the LCD display shows image retention:
• Turn off the LCD display for extended periods of time. It can be several hours or several days.
• Use a screen saver and run it for extended periods of time.
• Use a black and white image and run it for extended periods of time.
There are millions of micro transistors inside the LCD display. It is normal for a few transistors to be
damaged and to produce spots. This is acceptable and is not considered a failure.
6
Chapter 1: Product Description
CHAPTER 1: PRODUCT DESCRIPTION
1.1 Package Contents
When unpacking, check if the following items are included in the package. If any of them is missing or
damaged, contact your dealer.
LCD Display
MENU
MENU
MENU
AUTO
AUTO
AUTO
LH-22
LH-24
Quick Start Guide
LH-27
Base
LH-22, LH-24 & LH-27
Quick Start Guide
LH-22, LH-24 & LH-27 LED-Backlit Display
LH-22/LH-24/LH-27_Quick Guide_V010
displays.agneovo.com
Power cord
LH-22/LH-24
VGA cable
Warranty card
Note:
• Use only the supplied power cord.
• The above pictures are for reference only. Actual items may vary upon shipment.
7
LH-27
Audio cable
PRODUCT DESCRIPTION
1.2 Installation
1.2.1
Installing the Base
1. Place the LCD display with the screen side down on a cushioned surface.
2. Attach the base to the stand arm.
a. Rotate the stand arm 90˚ counterclockwise.
b. Align and attach the base to the stand arm. Then fasten the screw to secure the base.
LH-22
LH-24
LH-27
8
PRODUCT DESCRIPTION
1.2.2
Adjusting the Viewing Angle and Height
For optimal viewing, it is recommended to look at the full face of the screen, then adjust the screen of the LCD
display angle and height according to your preference.
Hold the stand so that the screen does not topple when you make the adjustment.
You are able to adjust the screen angle and height as below:
LH-22
Tilt angle:
Pivot angle:
-5° to 20°
0° to 90°
MENU
ME
AUTO
M
MENU
AUTO
90°
Note: Before making the adjustment, make sure to
adjust the height to the highest position, and then
tilt the screen up to 90˚.
Swivel angle:
Height adjustment:
±170°
0 to 100 mm
MENU
AUTO
MENU
AUTO
100 mm
9
PRODUCT DESCRIPTION
LH-24
Tilt angle:
Pivot angle:
-5° to 20°
0° to 90°
MENU
AUTO
MENU
AUTO
90°
Note: Before making the adjustment, make sure to
adjust the height to the highest position, and then
tilt the screen up to 90˚.
Swivel angle:
Height adjustment:
±170°
0 to 100 mm
MENU
AUTO
MENU
AUTO
0 to 100 mm
LH-27
Tilt angle:
Pivot angle:
-5° to 20°
0° to 90°
MENU
MENU
AUTO
AUTO
90°
Note: Before making the adjustment, make sure to
adjust the height to the highest position, and then
tilt the screen up to 90˚.
10
PRODUCT DESCRIPTION
Swivel angle:
Height adjustment:
±160°
0 to 130 mm
MENU
AUTO
MENU
AUTO
0 to 130 mm
1.2.3
Wall Mounting
To wall mount the LCD display, do the following steps:
1. Remove the base.
a. Place the LCD display with the screen side down on a cushioned surface.
b. Turn the screw counter-clockwise to remove the screw and detach the base from the stand arm.
LH-22
LH-24
11
PRODUCT DESCRIPTION
LH-27
2. Remove the stand arm.
a. Make sure the LCD display is with the screen side down on a cushioned surface.
b. Remove the screws securing the stand arm to the LCD display
c. Remove the stand arm.
LH-22
LH-24
LH-27
12
PRODUCT DESCRIPTION
3. Wall mount the LCD display.
Screw the mounting bracket to the VESA holes at the rear of the LCD display.
100mm
100mm
100mm
100mm
LH-22
LH-24 / LH-27
Note: Take measures to prevent the LCD display from falling down and lessen possible injury and damage
to the display in case of earthquakes or other disasters.
• Use only the 100 x 100 mm wall mount kit recommended by AG Neovo. All
AG Neovo wall mount kits comply with VESA standard.
• Secure the LCD display on a solid wall strong enough to bear its weight.
• It is suggested to wall mount the LCD display without tilting it facing
downward.
13
PRODUCT DESCRIPTION
1.3 Overview
1.3.1
Front View
1
1
MENU
MENU
AUTO
2
AUTO
LH-22
LH-24
1
MENU
AUTO
2
LH-27
1
Display screen
2
Control buttons
Press the button to perform its function. For more information about each button, refer to pages
15-16.
14
2
PRODUCT DESCRIPTION
1.3.2
Control Buttons
MENU
AUTO
MENU
MENU
MENU
MENU
AUTO
LED Indicator
AUTO
LED Indicator
LH-22
LH-24
Button
Description
Menu Button
On Screen Display (OSD)
(MENU)
AUTO
AUTO
MENU
AUTO
LED Indicator
LH-27
• Press to call out the OSD menu.
During OSD menu
• Use to confirm the selection or enter a submenu.
Left / Right Button
(t/u)
Volume Bar
• Press the u button to call out the volume bar.
Audio Volume
50
Then press the t/u button to adjust the volume level.
Note: During volume or menu setting adjustment, press and hold the t/ u button
to change the values continuously.
Input Select Bar
• Press the t button to call out the Input Select bar.
VGA
HDMI
DP
Then press the t/u button to switch the input source and press the MENU
button to confirm.
During OSD menu
• Use to scroll through the menu options.
• Use to select an option and adjust the settings.
15
PRODUCT DESCRIPTION
Button
Description
Auto Button
Auto Adjustment (available in VGA input only)
(AUTO)
Press to perform auto adjustment. This function automatically tunes the LCD
display to its optimal setting, including horizontal position, vertical position, clock,
and phase.
When auto adjustment is initiated, the below message is displayed on the screen.
Auto Adjust
When the message disappears, this indicates the auto adjustment is completed.
Note:
• During auto adjustment, the screen will slightly shake for a few seconds.
• It is recommended to use the auto adjustment function when using the
LCD display for the first time or after a resolution or frequency change.
During OSD menu
• Use to close the OSD menu or exit a submenu.
During volume adjustment
• Use to close the volume bar.
Power Button ( )
Power ON/OFF
• Press once to turn the display ON.
• Press again to turn the display OFF.
LED Indicator
LED lights green during normal operation and blinks green when on standby
mode.
16
PRODUCT DESCRIPTION
1.3.3
Rear View
7
7
LH-22
LH-27
LH-24
1
1
7
DP
HDMI
VGA
AUDIO IN
2
3
4
5
6
AC Power Input
Use to connect the power cord.
2
DP (DisplayPort) connector
Use to connect an DisplayPort cable for digital input signal.
3
HDMI connector
Use to connect an HDMI cable for digital input signal.
4
VGA connector
Use to connect a VGA cable for analogue input signal.
5
Audio In port (3.5mm Audio Jack)
Use to connect an audio cable for audio input.
6
Head Phone (3.5mm Audio Jack)
Use to connect a head phone.
7
Kensington lock socket
Use to physically lock the system to prevent theft.
The locking device is sold separately. To purchase, contact your retailer.
17
Chapter 2: Making Connections
CHAPTER 2: MAKING CONNECTIONS
CAUTION:
Make sure that the LCD display is not connected to the power outlet before making any
connections. Connecting cables while the power is ON may cause possible electric shock or
personal injury.
2.1 Connecting the AC Power
1. Connect the power cord to the AC power input at the rear of the LCD display.
2. Connect the plug to a power outlet or power supply.
AC IN
CAUTION:
When unplugging the power cord, hold the power cord by the plug head. Never pull by the
cord.
18
MAKING CONNECTIONS
2.2 Connecting Input Source Signals
Input source signals can be connected with either of the following cables:
DP
HDMI
VGA
• DisplayPort
Connect one end of a DisplayPort cable to the DisplayPort
connector of the LCD display and the other end to the
DisplayPort connector of the computer.
• HDMI
Connect one end of an HDMI cable to the HDMI connector
of the LCD display and the other end to the HDMI
connector of the computer.
• VGA
DP
HDMI
VGA
Connect one end of a D-sub 15-pin cable to the VGA
connector of the LCD display and the other end to the
D-sub connector of the computer.
19
MAKING CONNECTIONS
2.3 Connecting Audio Devices
• Audio Input
Connect one end of an audio cable to the audio port of the LCD display and the other end to the audio port
of the computer.
AUDIO IN
Audio Out
• Audio Output
Connect a headphone to the headphone jack of the LCD display.
20
Chapter 3: On Screen Display Menu
CHAPTER 3: ON SCREEN DISPLAY MENU
3.1 Using the OSD Menu
1. Press the MENU button to call out the OSD window.
During HDMI/DisplayPort input,
Picture Setting is disabled and
grey out.
Contrast
78
Brightness
90
Submenu
Color Temp.
Auto Adjust
Menu
option
Color Adjust
1920x1080 60Hz
2. Press the t or u button to select a menu and press the MENU button to enter the selected
menu.
H. Position
50
H. Position
50
V. Position
50
V. Position
50
Clock
50
Clock
50
Phase
78
Phase
78
1920x1080 60Hz
1920x1080 60Hz
A selected menu is highlighted in grey and the text of the selected menu option turns yellow.
3. Press the t or u button to select an option and press the MENU button to enter its
submenu.
H. Position
50
H. Position
50
V. Position
50
V. Position
50
Clock
50
Clock
50
Phase
78
Phase
78
1920x1080 60Hz
1920x1080 60Hz
The text of the selected menu option or submenu turns yellow.
4. Press the t or u button to adjust the settings.
5. To exit the submenu, press the AUTO button.
6. To close the OSD window, press the AUTO button twice.
Note: When settings are modified, all changes are saved when the user does the following:
• Proceeds to another menu
• Exits the OSD menu
• Waits for the OSD menu to disappear
21
ON SCREEN DISPLAY MENU
3.2 OSD Menu Tree
Main Menu
Colour
Submenu
Reference
Contrast
Refer to page 24.
Brightness
Color Temp.
9300
6500
5500
USER
Auto Adjust
Color Adjust
Picture
H. Position
Refer to page 25.
V. Position
Clock
Phase
OSD
Language
English
Français
Deutsch
Italiano
Русский
Spanish
Portuguese
日本語
한국어
繁體中文
简体中文
Polski
OSD H. Pos.
OSD V. Pos.
OSD Timer
Transparency
22
Refer to page 26.
ON SCREEN DISPLAY MENU
Main Menu
Other
Submenu
Reference
Mode
PC
Vivid
Movie
Audio Volume
Signal Source
VGA
HDMI
DP
Aspect Ratio
16:9
AUTO
4:3
Active Contrast
On
Off
Over Drive
On
Off
Anti Blue Light
ANTI-BURN-IN
Reset
Reset
Refer to page 28.
Note: Availability of some menu items depend on the input source signal. If the menu is not available, it is
disabled and greyed out.
23
Chapter 4: Adjusting the LCD Display
CHAPTER 4: ADJUSTING THE LCD DISPLAY
4.1 Colour Setting
1. Press the MENU button to call out the OSD window.
2. Press the t or u button to select
and press the MENU button to enter the Colour menu.
Contrast
78
Contrast
78
Brightness
90
Brightness
90
Color Temp.
Color Temp.
Auto Adjust
Auto Adjust
Color Adjust
Color Adjust
1920x1080 60Hz
1920x1080 60Hz
3. Press the t or u button to select an option and press the MENU button to enter its
submenu.
Item
Contrast
Function
Operation
Adjusts the difference between the black
level and the white level.
Brightness
Adjusts the luminance of the screen image.
Color Temp.
(Colour
Temperature)
Provides several colour adjustment settings.
Press the t or u button
to adjust the value.
Press the t or u button
to select the setting.
Range
0 to 100
9300
6500
5500
USER
Colour temperature can be set to:
• 9300 - Applies a bluish tint for cooler colours.
• 6500 - This is the default colour temperature commonly used for normal lighting
conditions.
• 5500 - Applies a reddish tint for warmer colours.
• USER - This allows users to set the colour temperature by adjusting the red, green, or
blue setting according to one’s preference.
a. Select USER and press the MENU button.
b. Press the t or u button to select the colour you want to adjust. Then press the
MENU button to enter its submenu.
c. Press the t or u button to adjust the value (0 ~ 255).
Note: Activate Reset to return the colour to its default setting.
Auto Adjust
Automatically optimises image display.
Note: This menu option is only available if
the input source is VGA.
Color Adjust
Operates the white balance and
automatically adjusts the colour settings.
Note: This menu option is only available if
the input source is VGA.
24
Press the MENU button
to execute the function.
-
ADJUSTING THE LCD DISPLAY
4.2 Picture Setting
Note: This menu is only available if the input source is VGA.
1. Press the MENU button to call out the OSD window.
2. Press the t or u button to select
and press the MENU button to enter the Picture menu.
H. Position
50
H. Position
50
V. Position
50
V. Position
50
Clock
50
Clock
50
Phase
78
Phase
78
1920x1080 60Hz
1920x1080 60Hz
3. Press the t or u button to select an option and press the MENU button to enter its
submenu.
Item
Function
Operation
H. Position
(Horizontal
Position)
Moves the screen image to the left or right.
V. Position
(Vertical
Position)
Moves the screen image up or down.
Clock
Adjusts the frequency timing to synchronise
to adjust the value.
with the video signal.
Phase
Press the t or u button
Adjusts the phase timing to synchronise with
the video signal.
25
Range
0 to 100
ADJUSTING THE LCD DISPLAY
4.3 OSD Setting
1. Press the MENU button to call out the OSD window.
2. Press the t or u button to select
Language
and press the MENU button to enter the OSD menu.
English
Language
English
OSD H. Pos.
50
OSD H. Pos.
50
OSD V. Pos.
50
OSD V. Pos.
50
OSD Timer
10
OSD Timer
10
Transparency
Transparency
0
1920x1080 60Hz
0
1920x1080 60Hz
3. Press the t or u button to select an option and press the MENU button to enter its
submenu.
Item
Language
Function
Operation
Choose the language used for OSD menus.
Press the t or u button
to select the setting.
OSD H. Pos.
(Horizontal
Position)
Moves the OSD window to the left or right of
Press the t or u button
the screen.
to adjust the value.
OSD V. Pos.
(Vertical
Position)
Moves the OSD window up or down the
OSD Timer
Sets the length of time (in seconds) the OSD
Range
English
Français
Deutsch
Italiano
Русский
Spanish
Portuguese
日本語
한국어
繁體中文
简体中文
Polski
0 to 100
screen.
5 to 60
screen is displayed. When the time elapses,
the OSD screen is automatically inactivated.
Transparency
Adjusts the transparency level of the OSD
screen.
26
0 to 4
ADJUSTING THE LCD DISPLAY
4.4 Other Setting
1. Press the MENU button to call out the OSD window.
2. Press the t or u button to select
Mode
Audio Volume
PC
VIVID
Movie
Mode
50
PC
VGA
Aspect Ratio
16 : 9
HDMI DP
AUTO 4 : 3
On
Signal Source
VGA
Aspect Ratio
16 : 9
Active Contrast
Off
1920x1080 60Hz
VIVID
Movie
50
Audio Volume
Signal Source
Active Contrast
and press the MENU button to enter the Other menu.
HDMI DP
AUTO 4 : 3
On
Off
1920x1080 60Hz
3. Press the t or u button to select an option and press the MENU button to enter its
submenu.
Item
Mode
Function
Operation
Selects the display mode.
Press the t or u button
to select the setting.
Audio Volume
Signal Source
Adjusts the volume level of the built-in
Press the t or u button
speaker.
to adjust the value.
Switches the input source.
Press the t or u button
to select the setting.
Aspect Ratio
Selects the aspect ratio of the screen image.
Active Contrast
Automatically adjusts the image contrast
according to the scene.
Range
PC
VIVID
Movie
0 to 100
VGA
HDMI
DP
16:9
AUTO
4:3
On
Off
Note: If this function is On, Colour >
Brightness/Contrast are grey out.
Over Drive
Enhance the monitor response time.
Anti Blue Light
Enables/Disables the blue light filter function.
On
Off
0 to 100
When enabled, it decreases the amount of
blue light displayed on the screen,ensuring
users a comfortable viewing experience by
reducing eyestrain after long periods of use.
ANTI-BURN-IN
ENABLE
Enables or disables Anti-Burn-in
TM
function.
INTERVAL (HOURS)
Selects the interval time (hour) between
activating the Anti-Burn-inTM function.
27
On
Off
4
5
6
8
ADJUSTING THE LCD DISPLAY
4.5 Reset Setting
1. Press the MENU button to call out the OSD window.
2. Press the t or u button to select
and press the MENU button to enter the Reset menu.
Reset
Reset
1920x1080 60Hz
1920x1080 60Hz
3. Press the MENU button to restore your device to factory settings.
28
Chapter 5: Appendix
CHAPTER 5: APPENDIX
5.1 Warning Messages
When any of these warning messages appear, check the following items.
Warning Message
Cause
The resolution or the refresh rate of
Out of range
√√ Change the resolution or the
the graphics card of the computer
refresh rate of the graphics
is set too high.
card.
The LCD display cannot detect the
No Input Signal
Solution
input source signal.
√√ Check if the input source is
turned ON.
√√ Check if the signal cable is
properly connected.
√√ Check if any pin inside the
cable connector is twisted or
broken.
29
APPENDIX
5.2 Troubleshooting
Problems
No picture.
• LED indicator is OFF.
• LED indicator is green.
Possible Cause and Solution
• Check if the LCD display is turned ON.
• Check if the power cord is properly connected to the LCD display.
• Check if the power cord is plugged into the power outlet.
• Check if the computer is turned ON.
• Check if the computer is in standby mode, move the mouse or press
any key to wake up the computer.
Image position is incorrect.
• For VGA input, adjust the H. Position and H. Position settings in
Picture (
The displayed texts are
blurry.
) menu (refer to page 25).
• For VGA input, do the following:
√√ Press the AUTO button to auto-adjust the display (refer to “Auto
Button
(AUTO)” on page 13page 16).
√√ Adjust the Clock and Phase settings in Picture (
) menu (refer to
page 25).
Red, blue, green, white
dots appear on the screen.
• There are millions of micro transistors inside the LCD display. It is
normal for a few transistors to be damaged and to produce spots. This
is acceptable and is not considered a failure.
No audio output.
• Check if the volume is set to 0 (refer to page 15).
• In Other (
) menu, check if the Audio Volume setting is set to 0
(refer to page 27).
• For VGA input, check the audio setting of the computer.
Dew formed on the LCD
display.
• This normally happens when the LCD display is moved from a cold
room to a hot room temperature. Do not turn ON the LCD display, wait
for the dew condensation to disappear.
Faint shadows from a
static image appear on the
screen.
• Turn off the LCD display for extended periods of time.
• Use a screen saver or a black and white image and run it for extended
periods of time.
30
APPENDIX
5.3 Transporting the LCD Display
To transport the LCD display for repair or shipment, place the display in its original packaging box.
1. Remove the base.
a. Place the LCD display with the screen side down on a cushioned surface.
b. Turn the screw counter-clockwise to remove the screw and detach the base from the stand arm.
c. Rotate the stand arm 90˚ clockwise.
LH-22
LH-24
LH-27
2. Put the LCD display inside its original plastic.
3. Place the two foam cushions on top and bottom side of the LCD display for protection.
4. Put the LCD display face down in the box.
31
APPENDIX
5. Put the base on its designated area.
6. Put all other contents on their designated area (if necessary).
7. Close and tape the box.
LH-22
LH-24
LH-27
Note:
• It is recommended to use the original packaging box.
• When repacking, carefully place the LCD display in its box and protect the glass panel from touching
any object.
32
Chapter 6: Specifications
CHAPTER 6: SPECIFICATIONS
6.1 Display Specifications
LH-22
Panel
Frequency (H/V)
Input
Audio
Power
Panel Type
LED-Backlit TFT LCD
(IPS Technology)
LH-27
LED-Backlit TFT LCD
(VA Technology)
Panel Size
21.5”
23.8”
27.0”
Max. Resolution
FHD 1920 x 1080
FHD 1920 x 1080
FHD 1920 x 1080
Pixel Pitch
0.248 mm
0.275 mm
0.314 mm
Brightness
300 cd/m2
270 cd/m2
280 cd/m2
Contrast Ratio
20,000,000:1 (DCR)
20,000,000:1 (DCR)
20,000,000:1 (DCR)
Viewing Angle (H/V)
170°/160°
178°/178°
178°/178°
Display Colour
16.7M
16.7M
16.7M
Response Time
3 ms
5 ms
5 ms
H Freq.
30 kHz-83 kHz
30 kHz-83 kHz
30 kHz-83 kHz
V Freq.
56 Hz-75 Hz
56 Hz-75 Hz
56 Hz-75 Hz
DisplayPort
x1
x1
x1
HDMI
1.3 x 1
1.3 x 1
1.3 x 1
15-Pin D-Sub x 1
15-Pin D-Sub x 1
VGA
15-Pin D-Sub x 1
Audio In
Stereo Audio Jack (3.5 mm) Stereo Audio Jack (3.5 mm) Stereo Audio Jack (3.5 mm)
Audio Out
Stereo Audio Jack (3.5 mm) Stereo Audio Jack (3.5 mm) Stereo Audio Jack (3.5 mm)
Internal Speaker
2W x 2
2W x 2
Power Supply
Internal
Internal
Internal
Power Requirements
AC 100-240V, 50/60 Hz
AC 100-240V, 50/60 Hz
AC 100-240V, 50/60 Hz
2W x 2
On Mode
18W (On)
18W (On)
25W (On)
Stand-by Mode
< 0.5W
< 0.5W
< 0.5W
Off Mode
< 0.5W
< 0.5W
< 0.5W
5°C-35°C (41°F-95°F)
5°C-35°C (41°F-95°F)
5°C-35°C (41°F-95°F)
Operating Conditions Temperature
Storage Conditions
LH-24
LED-Backlit TFT LCD
(TN Technology)
Humidity
20%-85% (non-condensing) 20%-85% (non-condensing) 20%-85% (non-condensing)
Temperature
-20°C-60°C (-4°F-140°F)
-20°C-60°C (-4°F-140°F)
-20°C-60°C (-4°F-140°F)
Humidity
5%-85% (non-condensing)
5%-85% (non-condensing)
5%-85% (non-condensing)
Yes (100 x 100 mm)
Mounting
VESA FPMPMI
Yes (100 x 100 mm)
Yes (100 x 100 mm)
Stand
Tilt
-5° to 20°
-5° to 20°
-5° to 20°
Pivot
0° to 90°
0° to 90°
0° to 90°
Swivel
± 170°
± 170°
± 160°
Height Adjustment
0-100 mm
0-100 mm
0-130 mm
Security
Kensington Security
Slot
Yes
Yes
Yes
Dimensions
w/ base (W x H x D)
511.0 x 465.6 x 204.0 mm
(20.1” x 18.3” x 8.0”)
555.0 x 512.0 x 204.0 mm
(21.9” x 20.2” x 8.0”)
612.0 x 517.0 x 243.0 mm
(24.1” x 20.4” x 9.6”)
Packaging (W x H x D) 565.0 x 377.0 x 149.0 mm
(22.2” x 14.8” x 5.9”)
628.0 x 423.0 x 166.0 mm
(24.7” x 16.7” x 6.5”)
701.0 x 457.0 x 196.0 mm
(27.6” x 18.0” x 7.7”)
Weight
w/ base
4.6 kg (10.1 lb)
4.9 kg (10.8 lb)
6.2 kg (13.6 lb)
Packaging
6.2 kg (13.6 lb)
6.5 kg (14.3 lb)
8.0 kg (17.6 lb)
Note: All specifications are subject to change without prior notice.
33
SPECIFICATIONS
6.2 Display Dimensions
LH-22
170°
170°
511.0(Outline dimension)
46.0
477.8(Opening dimension)
16.6
205.5
-5° ~20°
19.6
100.0
205.5
M4x10L
101.3
113.5
100.0
135.7
313.0
465.6
152.6
24.4
313.0(Outline dimension)
°
2.5
°±
269.2(Opening dimension)
0
~9
0°
99.5
76.0
19.4
16.6
52.6
365.6
204.0
LH-24
170°
170°
227.5
2.5
±
0°
~9
M4x10L
173.0
23.6
73.0
412.0
204.0
34
100.0
93.0
80.3
512.0
140.3
339.0
°
298.0(Opening dimension)
227.5
-5° ~20°
20.7
146.0
13.3
0°
339.0(Outline dimension)
100.0
46.0
528.4(Outline dimension)
118.4
17.4
555.0(Outline dimension)
13.3
SPECIFICATIONS
16
0°
LH-27
16
0°
612.0(Outline dimension)
46.0
608.0(Opening dimension)
12.6
2.0
256.0
-5° ~20°
100.0
152.0
21.0
95.0
139.4
517.0
365.0
100.0
270.0
5°
2.
°±
342.0(Opening dimension)
0
~9
0°
365.0(Outline dimension)
256.0
125.6
2.0
2.0
23.0
243.0
AG Neovo
Company Address: 5F-1, No. 3-1, Park Street, Nangang District, Taipei, 11503, Taiwan.
Copyright © 2020 AG Neovo. All rights reserved.
LH2700/LH2400/LH2200_UM_V012
35
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