ACTi S2.01.08 User manual

ACTi S2.01.08 User manual
Firmware User’s Manual
A1D-505-S2.01.08-AC
2020/05/05
Firmware User’s Manual S2.01.08
Table of Contents
Recommended PC Specifications
5
Preparation
6
Connect the Equipment .............................................................................6
Configure the IP Addresses .......................................................................6
Using DHCP Server to Assign IP Addresses ........................................... 6
Use the Default IP Address of a Camera ................................................ 8
Manually Adjust the IP Address of the PC ............................................... 8
Manually Adjust the IP Addresses of Multiple Cameras .......................... 9
Access the Camera...................................................................................10
Using IPv6 to Access the Camera ............................................................ 12
Live View
13
Login ..........................................................................................................13
Live View ...................................................................................................14
PTZ Control Panel (Zoom Cameras) .......................................................17
How to Zoom the Camera In or Out ...................................................... 18
How to Adjust the Focus ....................................................................... 18
Setup
19
Access the Setup Page ............................................................................19
Host............................................................................................................20
GPS Position......................................................................................... 21
Date & Time .......................................................................................... 22
Network .....................................................................................................24
IP Address Filtering ............................................................................... 24
Port Mapping......................................................................................... 26
HTTPS .................................................................................................. 28
IEEE 802.1X ......................................................................................... 29
SNMP Setting ....................................................................................... 31
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RTP ....................................................................................................... 34
Network (ToS, UPnP, Bonjour, ONVIF) ................................................. 35
Type of Service ........................................................................................ 35
UPnPTM .................................................................................................... 35
Bonjour .................................................................................................... 36
ONVIF ...................................................................................................... 37
GB28181 ............................................................................................... 37
IP Settings .................................................................................................38
Connection Type ................................................................................... 38
DNS ...................................................................................................... 40
DDNS .................................................................................................... 41
Video & Audio ...........................................................................................44
Camera Options .................................................................................... 44
Line Frequency ........................................................................................ 44
Stream Mode ........................................................................................... 45
Rotation ................................................................................................... 46
Intelligent Video .................................................................................... 47
Motion Detection ...................................................................................... 47
Compression ......................................................................................... 53
Video ..................................................................................................... 56
Day/Night ................................................................................................. 57
Color ........................................................................................................ 58
Image....................................................................................................... 59
Exposure / White Balance ........................................................................ 61
Privacy Mask ......................................................................................... 63
Privacy Mask ........................................................................................... 63
On-Screen Graphics ............................................................................. 65
Audio ..................................................................................................... 67
Event ..........................................................................................................69
Event Server ......................................................................................... 69
FTP Server .............................................................................................. 70
SMTP Server ........................................................................................... 71
HTTP Server ............................................................................................ 72
Notification Server Configuration .............................................................. 73
NVR Configuration ................................................................................... 73
Event Configuration .............................................................................. 74
Digital I/O ports ........................................................................................ 75
Sound Detection ...................................................................................... 76
Notification message ................................................................................ 77
Upload Video/snapshot and Audio ........................................................... 78
Send URL commands .............................................................................. 81
Event List .............................................................................................. 82
Manual Event ........................................................................................ 87
Local Storage Management .....................................................................88
Status .................................................................................................... 89
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Utilities .................................................................................................. 90
File Management .................................................................................. 95
How to Export Video? .............................................................................. 96
System .......................................................................................................97
User Account......................................................................................... 97
System Info ........................................................................................... 98
Factory Default...................................................................................... 99
Save & Reboot .................................................................................... 100
Logout .....................................................................................................101
Troubleshooting
102
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Recommended PC Specifications
In order to configure or test the cameras, a PC with following basic specifications is needed:
CPU
Core 2 Duo 2.13 GHz or above
Memory
2 GB or above

Windows 7

Windows 8, 8.1

Windows 10
Browser for Accessing
Firmware

Internet Explorer 11.0
Video Resolution
1024x768 or higher
Operating System
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Preparation
Connect the Equipment
To be able to connect to the camera firmware from your PC, both the camera and the PC have to
be connected to each other via Ethernet cable. At the same time, the camera has to have its own
power supply. In case of PoE cameras, you can use a PoE Injector or a PoE Switch between the
camera and the PC. The cameras that have the DC power connectors may be powered on by
using a power adaptor.
The Ethernet port LED or Power LED of the camera will indicate that the power supply for the
camera works normally.
Configure the IP Addresses
In order to be able to communicate with the camera from your PC, both the camera and the PC
have to be within the same network segment. In most cases, it means that they both should have
very similar IP addresses, where only the last number of the IP address is different from each
other. There are 2 different approaches to IP Address management in Local Area Networks – by
DHCP Server or Manually.
Using DHCP Server to Assign IP Addresses
If you have connected the computer and the camera into the network that has a DHCP server
running, then you do not need to configure the IP addresses at all – both the camera and the PC
would request a unique IP address from DHCP server automatically. In such case, the camera
will immediately be ready for the access from the PC. The user, however, might not know the IP
address of the camera yet. It is necessary to know the IP address of the camera in other to be
able to access it by using a Web browser.
The quickest way to discover the cameras in the network is to use the simplest network
search, built in the Windows system – just by pressing the “Network” icon, all the cameras of the
local area network will be discovered by Windows thanks to the UPnP function support of our
cameras.
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In the example below, we successfully found the camera that we had just connected to the
network.
By clicking on the camera model, it is possible to automatically launch the default browser of the
PC with the IP address of the target camera filled in the address bar of the browser already.
If you work with our cameras regularly, then there is even a better way to discover the
cameras in the network – by using IP Utility. The IP Utility is a light software tool that can not
only discover the cameras, but also list lots of valuable information, such as IP and MAC
addresses, serial numbers, firmware versions, etc, and allows quick configuration of multiple
devices at the same time. Firmware upgrade can also be done through the IP Utility (see IP utility
documentation for more details).
Search and downloand IP Utility for free from http://www.acti.com/DownloadCenter.
With just one click, you can launch the IP Utility and there will be an instant report as follows:
You can quickly notice the camera model in the list. Double-click the IP address to automatically
launch the default browser of the PC with the IP address of the target camera filled in the address
bar of the browser already.
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Use the Default IP Address of a Camera
If there is no DHCP server in the given network, the user may have to assign the IP addresses to
both PC and camera manually to make sure they are in the same network segment.
When the camera is plugged into network and it does not detect any DHCP services, it will
automatically assign itself a default IP:
192.168.0.100
Whereas the default port number would be 80. In order to access that camera, the IP address of
the PC has to be configured to match the network segment of the camera.
Manually Adjust the IP Address of the PC
In the following example, based on Windows 7, we will configure the IP address to 192.168.0.99
and set Subnet Mask to 255.255.255.0 by using the steps below:
1
3
2
4
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Manually Adjust the IP Addresses of Multiple Cameras
If there are more than 1 camera to be used in the same local area network and there is no DHCP
server to assign unique IP addresses to each of them, all of the cameras would then have the
initial IP address of 192.168.0.100, which is not a proper situation for network devices – all the IP
addresses have to be different from each other. The easiest way to assign cameras the IP
addresses is by using IP Utility:
With the procedure shown above, all the cameras will have unique IP addresses, starting from
192.168.0.101. In case there are 20 cameras selected, the last one of the cameras would have
the IP 192.168.0.120.
Later, by pressing the “Refresh” button of the IP Utility, you will be able to see the list of cameras
with their new IP addresses.
Please note that it is also possible to change the IP addresses manually by using the Web
browser. In such case, please plug in only one camera at a time, and change its IP address by
using the Web browser before plugging in the next one. This way, the Web browser will not be
confused about two devices having the same IP address at the same time.
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Access the Camera
Now that the camera and the PC are both having their unique IP addresses and are under the
same network segment, it is possible to use the Web browser of the PC to access the camera.
You can use Microsoft Internet Explorer to access the camera.
Functionality
Internet Explorer
Live Video
Yes
Live Video Area Resizable
Yes
PTZ Control
Yes
Capture the snapshot
Yes
Video overlay based configuration (Motion
Detection regions, Privacy Mask regions)
All the other configurations
Yes
Yes
When using Internet Explorer browser, the ActiveX control for video stream management will be
downloaded from the camera directly – the user just has to accept the use of such control when
prompted so. No other third party utilities are required to be installed in such case.
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The following examples in this manual are based on Internet Explorer browser in order to
cover all functions of the camera.
Assuming that the camera’s IP address is 192.168.0.100, you can access it by opening the Web
browser and typing the following address into Web browser’s address bar:
http://192.168.0.100
Upon successful connection to the camera, the user interface called Web Configurator would
appear together with the login page. The HTTP port number was not added behind the IP
address since the default HTTP port of the camera is 80, which can be omitted from the address
for convenience.
Before logging in, you need to setup the root Account and Password of the camera.
Then use this newly setup Account and Password to login to the Web Configurator and
configure the settings and also add other user accounts.
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Using IPv6 to Access the Camera
The camera is IPv6-ready and has been assigned its unique static IPv6 address. The IPv6
address can be found under the System > System Info menu (see System Info on page 98 for
more information).
To access the camera with the IPv6 address, type the IPv6 address enclosed in square brackets
on the web browser address bar. For example:
http://[ fe80:0000:0000:0000:020f:7cff:fe13: a560/64]
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Live View
This section describes how to configure the IP camera. The administrator has unlimited access to
all settings, while the normal user can only view live video.
Login
Log in using the root account and password you
have set up when you initially accessed the camera.
You can later create normal user accounts with
limited access rights, if necessary.
Feel free to choose your local language from the list
of languages or keep it as English. After pressing
“Login”, you will be able to access the user interface
of Web Configurator.
Upon successful login, you will be able to see the
Live View page. In case of Internet Explorer browser, you may be
prompted to allow the installation of ActiveX control from the camera. Press
“Install” then. The live video will appear shortly after that.
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Live View
The live view will appear automatically with the default video resolution of the selected camera.
While being on the Live View page, the Live View icon appears as being pressed:
If you leave the Live View page, you can later return by pressing that button.
The buttons shown on the Live View page vary depending on the functions supported by the
camera. Some functions would need to be ane
If the resolution of the PC’s monitor is bigger than the resolution of the live video, you will be able
to see the whole size of the video immediately. If not, you will only see part of the video at first
and you would have to use the scroll bars to see the rest of the video area. In order to see the
whole video on your display, you can temporarily re-scale the video to better fit your screen by
pressing the digital zoom buttons:
- Enlarge the video size digitally
- Reduce the video size digitally
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Notice: These digital zoom adjustments do not influence the actual video resolution of the camera.
Regardless of how large or small the video appears on the display after pressing the digital zoom
buttons, the actual video stream size of the camera is the same as before.
You can also digitally re-scale the video to fully match the size of your display with just 1 click:
- Full screen Mode
You may use ESC key from the keyboard to exit the full screen mode.
The camera has quad stream capability – the Stream 1 is usually the high resolution stream with
the purpose of being recorded by NVR while the other streams may have lighter video
configuration for NVR live view purposes, to reduce the computing power of the NVR PC. The
streams can be configured under Web Configurator’s Setup page. To see how each of the stream
looks like, click the Stream (number) button and select the stream you want to view. By default,
the camera Stream Mode is set to Dual, so only Stream 1 and Stream 2 icons are shown. To
enable multiple streams, modify Stream Mode setting (see Video & Audio on page 44).
- Show the Stream 1 video
- Show the Stream 2 video
- Show the Stream 3 video
- Show the Stream 4 video
When you press the Stream 2 button, the Live View would look like this:
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To capture the snapshots of the current live view, press the snapshot button. The snapshots are
saved in Pictures folder.
- Take a Snapshot
Cameras with audio function have the audio controls on Live View page.
- Speak to Camera
To speak to the camera, press the
button. If the camera is connected to a network video
recorder, the audio will be recorded with the video stream.
To adjust the volume level of the speakers connected to the PC that runs the Web Configurator in
order to hear the audio from the camera’s microphone or line-in device, use the audio controls as
below:
Audio Muted:
Audio level adjusted to the maximum:
This volume control appears on the user interface only when the Audio-in function of the camera
has been “Enabled” under Setup page.
The digital output controls appear on the Live View page of the cameras with digital input/output
function. The controls allow users to manually trigger a DO device.
- Select DO Port
Each DO ports are controlled separately. For cameras with more than one DO ports, select the
DO port and press
to set the output power level to high or
to set the output power level
to low. Consequently, setting the port to a high power level “activates” the DO device and setting
the port to a low power level “deactivates” the DO device. For example, if an alarm is set as DO1
and
is pressed, the alarm will continuously sound until
is pressed to deactivate the
device.
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PTZ Control Panel (Zoom Cameras)
For zoom camera models, click the PTZ button
on the Live View screen to display the
PTZ Control Panel. The PTZ button may also be hidden on the Live View screen, see PTZ
Control Panel on Live View Page on page 20.
For PTZ cameras, the PTZ button can be one of the following:
Joystick Mode
This is the basic PTZ button. When the PTZ Control Panel is open, instead of using the pan/tilt
controls, move the mouse cursor over the Live View, the mouse cursor will turn into zoom in/out
(e.g.
/
). Click or drag the mouse to zoom in/out the camera view.
On the PTZ Control Panel, users can do any the following:

Zoom the camera in or out as well as adjust the zoom speed and step size

Set the focus to auto refocus or manual
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How to Zoom the Camera In or Out
Zooming can be done continuously or by one step (one click) at a time.
To zoom continuously, do the following:
1. On Zoom Control, select the Speed, wherein the bigger the number, the faster is the
zooming speed.
2. Click and hold the left mouse button on zoom in
or zoom out
. When the
mouse button is released, zooming stops.
To zoom by step zooming, do the following:
1. On Zoom Control, enter the desired step size. Step Size is the amount of zoom scale
taken in each step.
2. Click the left mouse button on zoom in
or zoom out
. One zoom step is
taken for each click.
How to Adjust the Focus
After zooming the camera in or out, it is recommended to readjust the focus in Focus Control.

Auto Refocus after Zoom: This mode lets the camera automatically adjust the focus
after zooming.

Stepped Focusing: This mode lets you manually adjust the focus. This feature is useful
if the automatic focus position is not the position that the user wants to achieve. To adjust
the focus manually, select the Step Size and then click the step focus in
out
or focus
icons until the desired focus is achieved.
Click the Refocus button to apply the focus adjustment.
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Setup
The following chapters guide you through the Setup functions of the camera.
Access the Setup Page
To configure any of the camera settings, go to the Setup menu by pressing the following button
on Live View page:
- Go to Setup
The left side of the Setup page contains the list of Setup items.
Notice: The exact content of the menu list varies for each camera,
depending on the actual capabilities of each camera. This manual,
however, is designed to explain all the possible functions.
Several items in the Setup page are divided into groups, such as
Network, IP Settings, etc. You can expand the groups to see the sub-items by pressing the [+]
button.
The following chapters of this manual explain each Setup item separately. The chapters are listed
in the same order as the list of Setup menu items.
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Host
The Host menu allows the administrator to define the name of the
camera and preferred user interface language.
There are two kinds of names – Host Name and Camera Name.
Host Name is used to identify the camera by a DHCP server. In some networks with very strict
security policy, it is required that all the network devices should have their host name, and when
the devices attempt to access the network by requesting an IP address from a DHCP server, the
DHCP server would check if the host name is among the allowed devices. On this page, it is
possible to edit the Host Name. To actually include the Host Name in DHCP discovery packet
sent from a camera, please go to IP Settings and make sure the device is in Dynamic IP
Address mode and “Use host name” is checked.
Language selection under Host has the same purpose as the one on the login page of Web
Configurator.
Camera Name is used to identify the device by Video Management System or by Software
Tools. Usually, upon installation of the camera, the actual installation location is used as an
easy-to-remember Camera Name, such as “Front Gate” or “Elevator 1”. In many cases the VMS
is able to modify the Camera Name directly via its own user interface without needing to access
Web Configurator.
PTZ Control Panel on Live View Page is available only on PTZ and zoom cameras. This allows
users to enable or disable showing the PTZ Control Panel button on the Live View screen. This
function is used to hide the PTZ control panel for non-administrator users so only authorized
users can configure the PTZ function.
After changing any of the items above, press Apply to save the changes. The Reset button
undoes the changes that had just been made but not Applied yet.
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GPS Position
The GPS Position section allows users to manually set the GPS position of the camera and find
the location of the camera on the map when using a Network Video Recorder (NVR).
Check the Enabled box to enable this feature.
Find the camera location on google maps, for example, installed in the airport.
Copy the first GPS coordinates from the URL bar and paste it on Degree of Latitude. Copy the
second part of the GPS coordinates to Degree of Longitude.
Press Apply to save the changes.
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Date & Time
Each video frame contains a time stamp. The accuracy of the time stamp is very important for
incident investigators. Therefore the clock of the camera has to be adjusted to most accurate time
possible.
The Date & Time menu provides the options for adjusting the date
and time of the camera.
There are two ways to adjust the date and time – automatically by getting date and time
regularly from any of the NTP servers worldwide, or manually by selecting proper time zone,
date and time. The automatic way can be used only if the camera has an access to NTP servers.
If you are using an isolated Local Area Network without Internet access, you can only use Manual
date and time adjustment mode.
When choosing SNTP/NTP Server for automatic date and time updating, you can key in the IP
address of the NTP server and the time interval for automatic time synchronization. If you want to
key in the domain name of NTP server instead, please make sure the DNS server IP address has
been set under IP Settings; otherwise the camera will not be able to resolve the domain name of
the NTP server.
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If all the cameras are getting the date and time from the same NTP Server, you can be most sure
that the video clips from different cameras can be well synchronized later for comparison
purposes.
To choose the most suitable NTP Server to synchronize date and time with, please refer to the
worldwide pool of NTP Servers: http://www.pool.ntp.org/en/
When choosing Set Manually mode, you can adjust the date and time by the select boxes.
Choose the appropriate Time Zone from the select box, too. If your location is not listed there,
then pick any of the listed zones which GMT is identical with your location.
For the countries with daylight saving policy, there is Day Light Saving function with two different
types:
Type 1 – define the starting or ending time of daylight saving period by the number of the week
in the month (First, Second, Third or Last week).
Type 2 – define the starting or ending time of daylight saving period by the exact date in the
month (1-31).
Whether to choose Type 1 or Type 2, please refer to the daylight saving policy of given country.
After changing any of the items above, press Apply to save the changes. The Reset button
undoes the changes that had just been made but not Applied yet.
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Network
The Network menu provides the list of network related functions and
services. The [+] mark before Network indicates that the list can be expanded by clicking on it.
Once expanded, the list can later be collapsed again by clicking on the [-] mark.
IP Address Filtering
By “IP Address Filtering” function, it is possible to define which
devices (their IP addresses) are allowed to connect to this camera, and which devices are
forbidden to connect to this camera.
Check the box “Enabled” to activate the IP address filtering function and press Apply.
Below you can select either “Allowed” or “Blocked” list to add items there and Enable them with
the checkbox behind each row.
“Allowed” mode will refuse access to all IP addresses except the ones listed below.
“Blocked” mode will accept all incoming access except the IP addresses listed below.
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Using Netmask (Subnet Mask) allows you to set filtering for a whole range of IP address at once,
without the need to enter all of them individually. If you are not sure about the function of Netmask,
then you should use 255.255.255.255, and it will affect only a single IP address per line of entry,
or use 255.255.255.0 to use the same setting for all IP addresses starting with the same three
numbers. .
After changing any of the items above, press Apply to save the changes. The Reset button
undoes the changes that had just been made but not Applied yet.
Warning! Do not accidentally block your own IP address that you are connecting from; otherwise
you will not be able to access the camera any more to undo the changes. If this happens by
mistake, you can do the hardware reset – it will clear all the filtering rules.
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Port Mapping
Port Mapping provides the list of services and protocols that require
their own port number for communication. By default, the camera already has all the ports
defined. On this page, the user can modify the port numbers in case there is a specific need for
that. Most often, the HTTP port is changed to something other than 80 in order to match with
easy-to-remember port forwarding rules of the router that acts as a bridge between local area
network and Internet.
NOTE: Some items appear only if the camera model supports the function.
Parameters
Description
HTTP port
Select the port assigned for HTTP protocol access.
HTTPS Port
Select the port assigned for HTTPS protocol access.
Search Server Port1
Select the first port used by server search applications to detect this IP
device (e.g. IP Utility).
Search Server Port2
Select the second port used by server search applications to detect this IP
device (e.g. IP Utility).
Control Server Port
Select the port used to support video control function by application
programs (e.g. NVR).
Streaming Server Port
Select the port used by this IP device for Video Streaming (TCP).
RTSP Server Port
Select the port assigned for RTSP protocol access.
Multicast Setting allows users to configure the IP addresses and ports for multicast video and
audio (supported models only) streams. Multicast is a protocol where a data stream is sent only
once and shared to requesting devices. This in turn saves network bandwidth. However, to use
this feature, network devices, such as routers and switches, should support IP multicast.
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Parameters
Description
Stream 1
Refers to the video stream 1.
Stream 2
Refers to the video stream 2.
Stream 3
Refers to the video stream 3 (appears only in Quad Stream Mode).
Stream 4
Refers to the video stream 4 (appears only in Quad Stream Mode).
Audio
Refers to the audio stream.
NOTE: Appears only if the camera model supports audio input/output.
By Request
When checked, the video or audio stream will be streamed only to a
particular receiver when that receiver sends a request or in the case of the
Network Video Recorder (NVR), selects to view or record the stream. If
unchecked, the video or audio stream will constantly be streamed to the
network whether there are devices viewing the video or not.
To save on network bandwidth, it is recommended to check this function.
Multicast IP
Set the multicast IP of the corresponding stream.
Network Port
Enter the assigned port for the corresponding stream.
Multicast TTL
Enter the multicast TTL (time-to-live) of the corresponding stream. This
value determines the time span (in seconds) when the packet is retained
in the network. When the time expires and no request is received, the
packet is then discarded.
After changing any of the items above, press Apply to save the changes. The Reset button
undoes the changes that had just been made but not Applied yet. New port settings will only take
effect after pressing System -> Save & Reboot.
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HTTPS
HTTPS protocol allows creating a secure channel over an insecure
network in order to protect the data sent between the camera and its counterpart. Two things are
required to have a secure communication – encrypted data, and verified counterpart of the
communication. To make sure that the messages are being sent and received from true
counterpart, the certificate is needed.
There are two methods to create certificates – Certificate Signing Request (CSR) and
Self-Signed Certificate.
Certificate Signing Request (CSR): User uses a signed certificate issued by trusted
Certification Authority (CA).
Self-Signed Certificate: User wants to use the certificate created and issued by user himself.
Press Create or Create Self-Signed Certificate button and configure settings in the pop-up
screen to install the certificate.
Note that the new setting will only take effect after Save & Reboot.
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IEEE 802.1X
IEEE 802.1X is an IEEE standard for port-based Network Access
Control. 802.1X authentication involves three parties: a supplicant, an authenticator, and an
authentication server.
The supplicant is a client device (such as an IP camera) that wishes to attach to the LAN/WLAN.
The authenticator is a network device, such as an Ethernet switch or wireless access point; and
the authentication server is typically a host running software supporting the RADIUS and EAP
protocols.
The authenticator acts like a security guard to a protected network. The supplicant (i.e., client
device) is not allowed access through the authenticator to the protected side of the network until
the supplicant’s identity has been validated and authorized. An analogy to this is providing a valid
passport at an airport before being allowed to pass through security to the terminal. With 802.1X
port-based authentication, the supplicant provides credentials, such as user name / password or
digital certificate, to the authenticator, and the authenticator forwards the credentials to the
authentication server for verification. If the authentication server determines the credentials are
valid, the supplicant (client device) is allowed to access resources located on the protected side
of the network.
Please enable IEEE 802.1x and configure settings on the screen below. Note that the new
setting will only take effect after “Save & Reboot”.
EAPOL Version V1 and V2 are the 802.1X communication types. User name and User
password area created by user and set in RADIUS server. Certificates and Private Key are
provided by RADIUS Server.
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If certificates or private key exist already, there will be a Remove button behind these items, in
order to remove these items when necessary.
After changing any of the items above, press Apply to save the changes. The Reset button
undoes the changes that had just been made but not Applied yet.
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SNMP Setting
SNMP Setting displays the SNMP configuration page.
SNMP provides an easy way to manage network devices. The main features are:
1. Monitoring device uptime
2. System detail description. (Ex: model name, model description and firmware version.)
3. Collect interface information. (Ex: MAC address, interface speed, local port.)
4. Measuring network interface throughput.
To use SNMP, just enable SNMP function in the camera (SNMP agents) and run SNMP
management software in server (NMS: Network Management Station) to connect to the devices.
The SNMP agent supports versions V1, V2 and V3. SNMP V1 is the initial implementation of
SNMP. SNMP V2 is proposed to enhance the performance of management, such as the
communication of server and devices, the confirmation of information delivery and receipt.
Primary additions in SNMP V3 concern security and remote configuration enhancements.
SNMP V1/V2 uses “Community” name as password to authenticate identity. “Read Community”
is the password for server to get information from devices. “Write Community” is the password for
server to edit values on devices. The default is “public” for Read Community and “write” for Write
Community. Of course, you can set any other password as your read/write community.
You can enable V1, V2 or both. Click “Apply” after you’ve completed setup.
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The security method of SNMP V3 uses account/password for authentication. “Security Name” is
the account name to be used with your “Password”. The default security name is “public” and the
password must be at least 8 characters long. You also can set any other security name or
password. Click “Apply” after you’ve completed setup.
SNMP function is now enabled. You may now install and run the SNMP management software on
computer server.
SNMP Trap Usage:
SNMP traps enable notifications from devices. Devices may send message to the management
server whenever significant events occur such as cold start, warm start and authentication failure.
The manager will get the information immediately and take action if necessary.
Cold start means device reboot by power disconnection. Warm start means device reboot by
firmware without power disconnection. If there other parties attempt to connect to the device with
wrong security password under SNMP V1, V2 or V3 setting, the device will send an
authentication failure message to the management server.
To enable SNMP Trap function in the camera, type the IP address of the computer running the
SNMP management software and type trap community as password to allow server to get trap
message from device (Default is public). Select available traps and click “Apply”.
Camera’s SNMP offers following information:
Group
System
Interface
Address
Translation
IP
Description
Provide general information about the managed device.
Ex: system description, system name.
Provide general information from the physical interfaces.
Ex: interface speed, MAC address.
Provide information about the mapping between network addresses and physical
addresses for each physical interface
Ex: The IP/MAC addresses to connect to the managed device.
Provide the status and operation of Network Layer (Layer 3).
Ex: the information and traffic flow of received/delivered package.
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ICMP
TCP
UDP
SNMP
Provide the status and statistics of ICMP.
Ex: amount of receive/error message of ICMP.
Provide the status and operation of Transport Layer (Layer 4) using TCP protocol.
Ex: TCP Local Port, incoming/outgoing TCP segments.
Provide the status and operation of Transport Layer (Layer 4) using UDP protocol.
Ex: UDP Local Port, in/out datagram.
Provide the related statistics through SNMP
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RTP
RTP allows user to configure RTP Settings.
If the RTSP Authentication is “Enabled”, then the RTP streaming will require account name and
password authentication.
If the RTP B2 Frame is “Enabled” then the B2 frame is added to every video frame, containing
additional information, such as motion detection status on each frame, digital input and
digital output levels, passive infrared status, other video intelligence data, frame counter,
frame-rate mode and the frame-rate, bitrate, resolution, timestamp and much more. The
user side can operate with video data easily, including event management, storage consumption
estimation, image resizing for preview, etc.
After changing any of the items above, press Apply to save the changes. The Reset button
undoes the changes that had just been made but not Applied yet.
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Network (ToS, UPnP, Bonjour, ONVIF)
The Network submenu contains the controls for following functions:
Type of Service
UPnP
Bonjour
ONVIF
Type of Service
Type of Service provides 4 options to define the
priorities of how the data from the camera should
be handled by the routers that support ToS
concept. By the default, the ToS priority is set as
“Normal Service”.
For special priority arrangement, there are 3 more options:
Minimize Delay
Maximize Throughput
Maximize Reliability
After changing any of the items above, press Apply to save the changes. The Reset button
undoes the changes that had just been made but not Applied yet.
UPnP
TM
UPnP
TM
provides the option to enable or disable the
Universal Plug and Play capability of the camera.
Having the UPnP
TM
enabled allows the other
network devices to seamlessly discover it on the
network for convenient identification and access.
The Friendly Name is a human-readable name for the device that will be displayed when the
camera is found. By default, the serial number of the camera is used as a friendly name; however,
the user can modify the name according to the project needs.
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After changing any of the items above, press Apply to save the changes. The Reset button
undoes the changes that had just been made but not Applied yet.
Most of the Windows-based computers have the capability to discover the devices that support
TM
UPnP . Below is the example of Windows 7: by clicking on the Network icon of Windows 7, the
PC will discover the cameras instantly.
Bonjour
The section Bonjour provides the option to enable
or disable the ability of the camera to be discovered
by the other network devices using Bonjour
protocol, developed by Apple Inc. Both Bonjour and
UPnP serve the similar purpose – to discover
devices conveniently.
Similarly to UPnP, the human readable Friendly Name can be defined by the user. That name
will be displayed when the camera is found in the network. By default, the Friendly Name is the
serial number of the camera; however, the user can modify the name according to the project
needs.
After changing any of the items above, press Apply to save the changes. The Reset button
undoes the changes that had just been made but not Applied yet.
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ONVIF
The camera with given firmware is ONVIF 2.2
compliant. By default, the ONVIF function is enabled.
To disable the ONVIF support, remove the check
on the box and press Apply.
If you need to activate ONVIF on multiple cameras conveniently, you may use the IP Utility
instead, using system cgi and ONVIF_STATE=1 as URL command.
GB28181
The GB28181 submenu allows users to configure the GB28181
protocol. This protocol is used in specific countries only.
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IP Settings
The IP Settings menu provides the options to define how the camera
would obtain its IP address; and to which DNS server should the camera connect to, in order to
resolve domain names.
Connection Type
The Connection Type section allows defining the method of
obtaining the IP address of the camera. By default, the camera is in Dynamic IP Address mode
and attempts to get the IP address from a DHCP server. If such attempt fails after several
seconds (for example the DHCP server does not exist), the camera will automatically assign itself
an IP address, listed under Static IP Address.
Host Name is used to identify the camera by a DHCP server. In some networks with very strict
security policy, it is required that all the network devices should have their host name, and when
the devices attempt to access the network by requesting an IP address from a DHCP server, the
DHCP server would check if the host name is among the allowed devices. On this page, it is
possible to edit the Host Name and enable or disable the use of host name.
Most installation projects include clear network topology and static IP addresses for each camera.
In such cases, you can change the camera to Static IP Address mode and modify the IP
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Address, Subnet Mask and Gateway accordingly.
In some rare cases, the camera may be connected to the control center over Internet. Usually,
the most cost efficient way is to use ADSL connection with PPPoE. To avoid the unexpected
changes of IP addresses by Internet Service Provider upon the restart of the camera, it is
recommended to activate a DDNS service for such scenario, and let the control center connect to
the camera by the domain name instead. Please refer to the DDNS section for more details.
To set the camera in PPPoE mode, set the radio button to PPPoE and key in the User Name and
Password, provided by Internet Service Provider.
After changing any of the items above, press Apply to save the changes. The Reset button
undoes the changes that had just been made but not Applied yet.
New IP address settings will only take effect after pressing System -> Save & Reboot.
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DNS
The section DNS allows setting up the Domain Name Service for
the camera. The camera will connect to the DNS server when there is a need to resolve a domain
name for sending data to.
The most common usage is the ftp or e-mail server in the Event Handler section is defined by
using domain names. Without having DNS service configured, the camera would not know how
to resolve the domain names of FTP or e-mail servers.
It is possible to configure both Primary and Secondary DNS servers. The Secondary DNS
Server will be used when the connection to the Primary DNS Server fails.
After changing any of the items above, press Apply to save the changes. The Reset button
undoes the changes that had just been made but not Applied yet.
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DDNS
There are surveillance solutions that consist of single
cameras scattered over a wide territory, therefore each of those cameras should be connected to
the Internet in order to become accessible by Control Center. For example, the chain stores, bus
stops, currency exchange booths, etc.
In such cases, one of the practical networking solutions is to use DSL modem on camera site and
let the camera obtain the dynamic IP address from the Internet Service Provider through the DSL
modem using PPPoE connection, which is much more cost-effective than applying for static IP
address.
PPPoE Connection with Dynamic IP address
Internet
IP Camera
DSL Modem
Control Center
(NVR)
Video Stream from camera to NVR
Commands from NVR to camera’s IP address
However, there is one drawback in this solution – in order to do the remote surveillance from the
Control Center, the NVR Server in the Control Center has to know the address of the IP camera
at all times in order to get the video stream from the camera. If the camera’s network connection
has been reset for any reason, the camera will get a new IP address through DSL Modem, which
may be different from the previous one. NVR will not know about this change, and the connection
between the camera and NVR will fail.
There however exists a solution that makes sure the NVR can find the camera even if the camera
IP changes frequently. Our cameras support Dynamic DNS or DDNS service that allows
frequently changing IP be mapped to a certain unchangeable domain name. The mapping
database and its updating engine are hosted in one of the Dynamic DNS servers, most of which
offer basic services for free, such as www.dyndns.org.
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How does it work? Look at the graph below.
Using Dynamic DNS
Internet
IP Camera
DSL Modem
Control Center
(NVR)
Camera notifies DDNS service when IP changed
NVR uses camera’s domain name to ask DDNS
DDNS tells the NVR what the camera’s IP is
Commands from NVR to camera’s IP address
DDNS Service
Video Stream from camera to NVR
Every time the IP camera gets an IP that is different from previous one, it notifies the public
DDNS Service about the change. The DDNS Service updates its database immediately, mapping
the assigned domain name (for example camera123.dyndns.org) to the new IP address. In NVR
settings, only the domain name (camera123.dyndns.org) is used to identify the camera. Every
time when NVR needs to connect to the camera, it asks from DDNS Service what the current
camera’s IP is. The DDNS Service instantly responds to NVR and tells it the camera’s IP. Now
NVR will use the IP of the camera to connect to the camera and the video stream from the
camera to NVR can be initiated.
As a result, NVR can always find the IP camera regardless of frequently changing IP address of
the camera. Since there are so many public DDNS Services available for free, the PPPoE-based
connection is really a good and low-cost solution for single-camera sites.
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To activate DDNS, please check the “Enabled“. Select the service reference, input the Host
Name (the domain name given to the camera by DDNS service, User Name and Password of
the DDNS server account.
You will get the needed Host Name, User Name and Password information from the DDNS
service provider once you have registered an account there and requested a domain name for
your camera.
After changing any of the items above, press Apply to save the changes. The Reset button
undoes the changes that had just been made but not Applied yet.
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Video & Audio
The section Video & Audio provides the options to adjust the
video quality, configure the streaming details of the camera, and audio settings (for Audio
supported cameras only), which will be described in the succeeding pages.
The default settings of the camera are sufficient for most environments and the video
adjustments are not necessary. The following sections explain the ways to configure the video
quality or streaming details in case it is required to do so.
The [+] mark before Video indicates that the list can be expanded by clicking on it. Once
expanded, the list can later be collapsed again by clicking on the [-] mark.
Camera Options
In general, the Camera Options submenu allows users to set the
Line Frequency of the camera.
Line Frequency
Line Frequency is the function that adjusts the shutter speed options to match with the
frequency of the artificial light source of a given country. For example, in Europe the light
frequency (due to power supply frequency of lights) is 50Hz, which is 50 flashes per second. By
setting the line frequency to 50Hz, the shutter speed options will be proportional with the light
source frequency, such as 1/25s, 1/50s, 1/100s, etc.
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It is necessary to have the camera’s Line Frequency adjusted according to the power
frequency of the light source to avoid flickering effect.
The natural light source (sun light) is a seamless flow of light – the Line Frequency setting does
not matter for the cameras that are only exposed to natural light.
Stream Mode
Stream Mode enables up to four videos to be streamed simultaneously. By default, the camera is
set to Dual stream mode. Stream 1 is capable of streaming the video at the maximum resolution
of the camera wherein its video settings such as Exposure and White Balance, etc. will be
automatically configured. Each stream also has a predefined maximum video resolution, but can
still be separately configured in the Compression menu.
Below are the stream mode options.
Dual: Streams two (2) video streams at the same time.
Dual IVS Streams: Streams two (2) video streams with its Intelligent Video capabilities. Select
this mode also when the video will be displayed on a TV output. At the time of writing this
documentation, some IVS functions are not yet ready thus this feature may not be readily
available.
4 Streams: Enables four (4) videos to be streamed simultaneously.
When any of the settings on this page have been modified, go to System > Save & Reboot
menu and click Apply to make the changes effective.
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Rotation
Rotation allows the camera view to rotate 90° or 270°. Also known as the “Corridor” view,
rotation provides longer vertical viewing angle where farther objects can be seen with more
details, while the horizontal viewing angle becomes narrower. This function is useful when
installing the camera along corridors or pathways. Examples are shown below:
Rotation: Disabled
Rotation: 90°
To rotate the camera view, follow the procedures below:
1. Select the Rotation option.
2. From the main menu, click System > Save & Reboot.
3. Click Apply to reboot the camera and apply the changes.
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Intelligent Video
The Intelligent Video section allows users to configure the built-in
analytics of the camera. The available built-in analytics on the camera varies depending on
model.
Microsoft Internet Explorer browser is required to configure the camera built-in analytics.
For zoom and PTZ cameras, once the camera target view is changed, such as when zooming
in/out or scanning, the built-in analytics must be re-configured.
Motion Detection
The Motion Detection sub-section allows users to configure the video motion detection system
of the camera. Up to 10 different regions covering the whole camera view can be configured for
motion detection based on Stream 1. By default, the whole camera view has been enabled as
Region 1.
Sensitivity is the parameter that helps us distinguish actual moving targets (people, vehicles,
etc.) from the slightly moving background, such as leaves of the trees waving in the wind. In order
to avoid false alarms, we might want the camera be able to ignore small motion. The higher is the
sensitivity level of the camera, the smaller shift of the object is needed to trigger the alarm. For
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example, if the object within detection region has moved for about 1-3 pixels during two video
frames, then such small motion will be discarded by camera if the sensitivity is low, and will still
trigger an alarm if the sensitivity is high. In other words, you can think of sensitivity level as a
reversed speed limit – the smaller is the sensitivity, the faster are the objects allowed to move
without being detected.
The biggest challenge of detection configuration is to find the settings that do not produce false
alarms and at the same time do not miss any actual intrusions. The rule of thumb is: the
sensitivity should be as high as possible while not producing false alarms. The default sensitivity
level of the cameras is 70 (on a scale of 0-100) and it is a good setting for most standard cases.
There are up to 10 independently configurable motion detection regions. Each motion detection
region has 5 configuration parameters:
Enabled or disabled
Size and shape of the region
Minimum size of the object to be detected
Location of the region
Trigger threshold
Trigger interval
To configure or modify an existing configuration, click on “Setup” to define and adjust the motion
detection region or its parameters.
Enabled or disabled
Each region can be enabled and disabled individually. By default, Region 1
is enabled while the other regions are disabled. Only the enabled region
appears on the video display.
Note that the number of the motion detection region is written within of the
region.
The motion detection area of Region 10 is automatically set as the whole area outside any of the
motion detection regions of 1 to 9.
Size and shape of the region
The size and shape of the motion detection region can be any shape defined by the users.
Regions may even be overlapping.
To configure a region, click once on a point where you want to set the region and continue to click
to draw the desired region.
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For example, to configure Region 2, click “Setup” and “Enabled” of Region 2.
Click a starting point of the motion detection region on the screen. The yellow dot indicates the
starting point of the region. Continue clicking on the screen to mark the desired shape of the
region.
After completing the marked region, the region number appears.
Region Number
Motion Detection Region
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Location of the region
To move the location of the region, click on the motion detection region. With the corner points
showing, click the mouse within the region and drag the region to a desired location. The motion
detection regions may be overlapping.
Trigger threshold
Look at the moving object entering the area of motion detection: although moving quite slowly, it
caused motion activity – several pixel regions reported a motion that was faster than allowed
“speed limit” of sensitivity (70).
A 10% trigger threshold means, 10% of this motion detection area were filled with moving pixels
at that moment. By visual observation you can also see that the object standing inside the motion
detection region indeed covers about 10% of its size.
What if the object is really small but moves rather fast (gets triggered by the current sensitivity
level)? For example, we want to detect people but not the cat walking in the room. Although both
people and cat may move with the speed that will trigger motion, they have different size of
triggered pixels. For example, a human passing by the motion detection region will trigger 25% of
pixels in that region while the cat would trigger only 2%. Since we want to have a real alarm in
case of human or vehicle passing by while ignoring birds, cats, butterflies, mice, etc, we need a
filter that can define how many percent of triggered pixels will be considered as a real alarm. This
parameter is called trigger threshold. The default value of trigger threshold is 10%. It means,
only the objects that are bigger than 10% of the motion detection region size and move faster
than allowed by sensitivity level (70) will produce actual alarm.
How to choose the most optimal trigger threshold level? The rule of thumb, keep the trigger
threshold as small as possible while not causing false alarms by the moving objects that
are not humans or vehicles.
You can have different sensitivity level and trigger threshold level for each motion detection
region.
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In order to understand all of the above even better, please refer to the table below containing four
possible combinations of settings using sensitivity level and trigger threshold percentage.
The objects listed in each cell will trigger an alarm under given settings:
Low threshold (0-5%)
Low sensitivity
(0-65)
Big and fast
High threshold (5-100%)
Big and fast
Small and fast
Big and fast
Big and fast
High sensitivity
(65-100)
Big and slow
Small and fast
Big and slow
Small and slow
The camera’s default sensitivity is 70 and threshold is 10%. By these default values, only
the rabbit and the turtle would trigger an alarm while the butterfly and the snail would be
ignored by the motion detection system.
Important: Please remember that changing the size of the motion detection region has an impact
on the threshold – the bigger is the size of the motion detection region the smaller should be the
threshold value if you want the same object size to trigger motion. For example, if you increase
the motion detection region to twice the previous size, please remember to reduce the threshold
to half its original value (from 10% to 5%). On the other hand, changing the location of the motion
detection region has no impact on threshold.
Trigger interval
Trigger interval is the time period from the beginning of the triggered event during which all
motion activities are ignored by the camera. This is designed to avoid needless repetitive
reporting of the same intrusion. Trigger interval 20 seconds would mean that when the even
happens, camera will take certain one-time actions and ignore the continuing activity in the
motion detection region for 20 seconds. When 20 seconds are over, the camera will produce a
new alarm if there are still action in the motion detection region, and take actions again.
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There is one more item on the Motion Detection
configuration page which was not explained above –
the Profile of Motion Detection. Think of them as
Profile 1 (Runtime MD Profile) and Profile 2 (Event
MD Profile). It means that you can configure two independent groups of Motion Detection regions
with at most 10 regions in each group. Normally, the Profile 1 (Runtime MD Profile) is used as an
active profile of the camera. However, in some cases it is possible to let the camera switch to
Profile 2 by using the Event Handler system of the camera.
For example, you might want to have different motion detection parameters for day and night time.
Then the two profiles become really handy. In such case, remember to configure the motion
detection parameters for both profiles before moving on to configure the event response system.
After changing any of the items above, press Apply to save the changes. The Reset button
undoes the changes that had just been made but not Applied yet.
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Compression
The Compression section allows the user to define the compression settings of the video
streams. The purpose of compression is to reduce the bandwidth and VMS storage consumption.
Usually the stream 1 is configured to be the best quality stream for NVR recording purposes while
the stream 2 ~ 4 are configured to be with the basic quality for the live view of NVR or mobile
device, to minimize the computing power of NVR used for video decoding.
Parameters
Encoder Type
H.264 Profile
Description
There are three (3) encoder types available: H.265, H.264, and
MJPEG.
This item is available only if the Encoder Type is H.264.
The H.264 Profile defines the video compression scheme: High
Profile (most compression) and Main Profile (standard
compression). By default, the H.264 Profile is High Profile, which
provides the most compression with the best video quality, but more
computing power.
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VGA Aspect Ratio
Resolution
Frame Rate
Video Bit Rate Mode
(only for H.264)
Some third-party video management system has longer latency or
takes more time to decode High Profile compression scheme, in this
case, you can select Main Profile. In order to get the same video
quality, you can select a higher bit rate with lower compression; this is
the same as having a lower bit rate with a High Profile. For example, a
video on High Profile with 2M bit rate will have the same video quality
as a video with Main Profile at 3.5M bit rate.
It is used to define the aspect ratio of VGA stream – it can be either
4:3 ratio (640x480) or 16:9 ratio (640x360). When “Auto Detected” is
chosen, the VGA stream will follow the ratio of the higher resolution
stream, to ensure the identical view of stream 1 and stream 2.
Depending on the camera model, the number of available resolutions
may be different. The default resolution setting of the camera may not
necessarily be the maximum resolution of the camera. If the user
wants to use the maximum resolution, it is possible to do it here. The
maximum possible resolution of Stream 1 is the maximum resolution
of the camera. The maximum possible resolution of the stream 2 will
be smaller than stream 1, the maximum possible resolution of stream
3 will be smaller than stream 2, and so on.
Defines the amount of frames per second.
Under “Constant Bit Rate” mode (CBR), the camera keeps the stable
bitrate regardless of the complexity of the scene. Under this mode,
the video quality may vary if the bit rate value is set too low. It is easier
to do storage and network bandwidth consumption estimations under
this mode compared to Variable Bit Rate mode.
Under “Variable Bit Rate” mode (VBR), the camera will keep the video
quality stable while the bit rate may occasionally go up or down,
depending on the complexity of the scene.
Defines the upper limit of the bitrate (only available under CBR
mode). The bitrate will be floating slightly under that limit. For
example, if the limit is set as 2M, the bitrate will be floating around
1.6~2.0 Mbps.
Video Max Bit Rate
(only for H.264)
Video Bit Rate
(only for H.264)
If the Video Max Bit Rate is chosen as
“Unlimited”, then the “Video Bit Rate”
selection box will appear that defines
the bit rate level.
Under CBR mode, when Video Max Bit Rate is chosen “Unlimited”,
the user can define the AVERAGE bit rate. For example, if the Video
Bit Rate is chosen 2M, then occasionally, the actual bit rate may go
below or beyond 2M, but in the long run, the average bit rate will be
very close to 2M. This mode allows the most accurate storage
estimations, however, while planning the bandwidth, please consider
the occasional peaks of bit rate.
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H.264 Compression:
Quality
Under VBR mode, the bit rate will be
floating while the video quality will
be stable and follows the quality
standard set by the user. The user
can choose either “High”, “Medium” or “Low” quality. The higher is the
quality level, the more bit rate the camera will use to achieve the
target quality.
MJPEG Compression:
The user can define the quality with the numeric scale from 1 to 100.
The default MJPEG quality is 60. The higher is the quality level, the
more bit rate the camera will use to achieve the target quality.
GOP
(only for H.264)
Under VBR mode it is possible to adjust the GOP length - that is the
occurrence rate of I-frames. By default, there is one I-frame per
second. For example, in case of 30fps, there will be 1 I-frame and 29
P-frames every second by default. When the GOP is changed to “1
I-frame per 5 seconds”, then there will be one I-frame, followed by 149
P-frames. In case of the static scenes, long GOP can further minimize
the bandwidth and storage consumption.
After changing any of the items above, scroll the window if necessary, then press Apply to save
the changes. The Reset button undoes the changes that had just been made but not Applied yet.
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Video
The section is also named Video. The Video section is divided into
page tabs. The functionality of each tab is explained separately below. Available page tabs vary
depending on the camera.
Upon opening the section named Video, the live view of the Stream 1 of the camera will appear.
Usually, Stream-1 is configured to be high quality video with maximum resolution and frame rate
for recording purposes while Stream-2 is usually a moderate quality stream for live view purposes
of the VMS, to reduce VMS computing power during video decoding of multiple channels.
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Day/Night
The section Day/Night allows user to control the switching between day mode and
night mode. This section will be displayed only for day/night camera models.
Parameters
Day/Night mode
Switch from Day mode
to Night mode
Description
There are three modes:
Auto: The camera will automatically switch between day mode (color)
and night mode (black/white) under certain exposure level, defined by
user at “Switch from Day mode to Night mode”.
Day: The camera always stays in day mode (color) regardless of
exposure level.
Night: The camera always stays in night mode (black/white)
regardless of exposure level.
The scale of 0~100 allows user define the exposure level at which the
day to night switch should happen. The higher is the value, the darker
the environment has to be to trigger the day to night switch.
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Color
The section Color allows users to manually switch the camera to Color mode or Monochrome
mode. This function is only applicable in cameras without day/night capability.
Parameters
Color/Monochrome
Mode
Switch from Color
mode to Monochrome
mode
Description
There are three modes:
Auto: The camera will automatically switch between color and
black/white mode under certain exposure level, defined by user at
“Switch from Color mode to Monochrome mode”.
Color: The camera always stays in color mode regardless of
exposure level.
Monochrome: The camera always stays in black/white mode
regardless of exposure level.
The scale of 0~100 allows user define the exposure level at which the
color to black/white switch should happen. The higher is the value, the
darker the environment has to be to trigger the switch.
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Image
The section Image allows user to control certain parameters of a video frame.
Parameters
Video Mirroring
Video Flipping
Brightness
Contrast
Saturation
WDR
Digital WDR
Digital Noise
Reduction
3D Noise Reduction
Edge Enhancement
Defogging
Description
Check this box to flip the image left and right.
Check this box to flip the image up-down.
Select the Brightness value (0~100). The higher the value, the
brighter the image.
Select the Contrast value (0~100). The higher the value, the
difference between light and dark areas becomes more prominent.
Dark color becomes darker while light color becomes brighter.
Select the Saturation value (0~100). Saturation makes colors appear
more vivid.
Choose the WDR level from following options: Disabled, low, medium,
high, highest.
If WDR is Disabled, the Digital Wide Dynamic Range (WDR) option
will be available. Select the Digital WDR and its corresponding level
(Low, Medium, High):
 Back Light Compensation: This enhances the exposure of dark
areas in the picture and ignores the illuminated areas to
compensate for back light allowing the picture to have the same
exposure.
 Strong Light Suppression: This reduces the brightness of
highly exposed areas on the picture to improve the overall image.
Select the Digital Noise Reduction option (0, 1~4). Digital noise
reduction value reduces noise on the video (especially in low light)
which makes the image look smoother and clearer.
Enable this feature for smooth and clear image. Disable this feature if
the scene contains extreme details that may be smoothed over with
3DNR.
Select the Edge Enhancement value. The higher the value, the
sharper the image.
This feature provides a clear image even when the camera is installed
in a foggy environment. Select the Defogging level: Disabled, Low,
Medium, High, and Highest. Wherein “Low” is ideal for a slightly foggy
environment and “Highest” for the foggiest environment.
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After changing any of the items above, press Apply to save the changes. The Reset button
undoes the changes that had just been made but not Applied yet.
The button “Restore image settings to default” is a quick way of restoring factory default
image settings without needing to reset the whole camera to factory default.
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Exposure / White Balance
The section Exposure / White Balance allows the user to configure the
Slowest Auto Shutter Speed. Exposure and White Balance settings are already set to Auto.
White balance refers to the capability of the camera to understand what “true white color is”.
When the camera knows the true white color, then the rest of the colors will be accurate, too.
While human eye can easily adapt to different lighting sources (even mixed sources, such as sun
light through the window and indoor lights turned on at the same time), the camera has to
understand what is the dominant light source in given scene and what is the “white color” of such
light source.
By default the camera is in auto white balance mode and attempts to recognize the light source
and its color spectrum automatically and adjusts the image accordingly. This function works
continuously in the background. It is re-evaluated for each frame, to make sure if there is any
change in dominant light source (e.g. the user closes the curtains to block the sun light and turns
on the indoor lights).
Since in most cases the auto white balance works perfectly, the user does not have to adjust
anything
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Exposure Mode
In Auto Exposure Mode, the camera will automatically set the exposure.
Slowest Auto Shutter Speed is the user defined threshold for slowest allowed speed of auto
shutter. For example, if by default the shutter speed would vary between 1/5s ~ 1/2000s
depending on the lighting conditions, then setting the Slowest Auto Shutter Speed to 1/30s would
narrow down the auto shutter range to work between 1/30s ~ 1/2000s. The purpose of allowing
user to define the threshold for slowest speed is to avoid motion blur caused by too slow shutter
at night.
It is also important to know that very high shutter speed is not recommended for indoor solutions
with artificial light that flashes with certain frequency, as it may produce flickering effect,
regardless of Exposure mode.
In extreme low light conditions, the shutter speed is slown down to get more light into one image,
but not slower than the user defined threshold.
After changing any of the items above, press Apply to save the changes. The Reset button
undoes the changes that had just been made but not Applied yet.
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Privacy Mask
Privacy Mask allows (or OSD / Privacy Mask as shown in some cameras) allows
users to cover up some sensitive areas of the video that should not be captured by the camera,
such as manager’s computer screen or bathroom entrance. It is possible to configure several
independent regions for masking. Microsoft Internet Explorer browser is required to configure
the Privacy Mask. The privacy masks will be embedded into video and cannot be removed later
upon playback or export.
NOTE: The privacy mask is static, thus it is not recommended to zoom in or zoom out after
setting privacy mask on a zoom camera. Otherwise, the area supposedly covered by the mask
will still be shown.
On some cameras, OSD and Privacy Mask appear together on the same page tab as
“OSD/Privacy Mask”.
Privacy Mask
It is possible to set up up to 4 regions of privacy masks. The adjustment of the privacy mask
region can be done when region is checked under “Setup“ column.
You may resize and drag the region the
same way as the motion detection
regions: upper bar that contains the
number of the region can be used for
dragging the region across the video
while the white box at the right lower
corner of the privacy mask region can be
used for resizing the region.
There are 4 pre-defined color options for privacy masks. If the user wants to use any other colors,
please use URL commands to set up the privacy mask instead. To do that, please refer to the
Guide that explains the use of URL commands.
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When switching back to live view, the privacy mask would look like this:
Please note that the Text Overlay (OSD) and Privacy Masks will take effect for all three streams.
After changing any of the items above, press Apply to save the changes. The Reset button
undoes the changes that had just been made but not Applied yet.
NOTE:
1. It may take several seconds to update the region location on video display after
pressing Apply!
2. The privacy mask set on zoom cameras is retained on its original position. The
image which is masked may move out of the masked area when the camera is
zoomed in or out.
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On-Screen Graphics
On-Screen Graphics (OSG) is a new feature that allows placing custom image files on the top of
the video as a layer. For example, it can be used as a watermark for security purposes, or a
brand logo in the corner of the video image.
There is no interface within Web Configurator to configure On-Screen Graphics since it is
a rarely used feature. The URL commands can be used to complete the task instead.
The image that can be used as OSG has to be in YUV format (Image raster graphics) before
uploading to the camera. There are several freeware converters available that convert images to
YUV format.
For example, one free trial version of YUV converter can be downloaded from Sunrayimage.com:
http://www.sunrayimage.com/download/YUVTools_3.0_trial.zip
We do not guarantee the performance, terms of usage or availability of this product. The user has
to read the terms of use first and proceed with installation if the terms are acceptable.
Please note that the image should not be larger than 640x480 pixels and should contain an even
number of pixels. The image, once uploaded, cannot be resized. Therefore, please make sure
that you have the image with the right size before uploading to the camera.
For example, we have the BMP logo with the size 204x106 that has been converted into YUV:
When the image is ready, upload it to the camera by the following URL command:
http://192.168.0.100/cgi-bin/cmd/encoder?OSG_IMAGE
Upon successful entry of user name ans password, the following upload window will appear.
Browse for the yuv file in your computer that you had prepared and press Apply.
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When done, use another URL command to configure its position:
http://192.168.0.100/cgi-bin/cmd/encoder?OSG_CONFIG=
1,0,0,240,106,EB8080,4
... where the 7 parameters behind OSG_CONFIG mean following:
Parameter
Position
1
2
3
4
5
6
7
Description
1 means enabled, 0 means disabled
X position
Y position
Width of the image
Height of the image
YYUUVV value of the background color of the image that is to be blended
Transparency level: 0 means 0%, 1 means 25%, 2 means 50%, 3 means
75%, 4 means 100%
The result would look like this:
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Audio
The section Audio is available only for audio-supported models. The
user interface for audio control as below:
Parameters
Audio In
Microphone Type
Audio In Level
Audio Out Volume
Audio Format
Description
The option “Enabled” would activate incoming audio (either line in or
built-in microphone). The option “Disabled” would turn off the incoming
audio. In such case, the video stream is captured without audio.
Select the type of microphone connected.
For vehicle-support models, use this function to adjust the sensitivity
level of audio input.
The audio out volume level can be adjusted in the scale of 0-100. It will
influence the volume level of the speakers connected to the camera.
NOTE: Available only in camera models with audio out support.
Choose the compression format of audio: PCM, G.711A (A-law) or
G.711U (µ-law).
To adjust the volume level of the speakers connected to the PC that runs the Web Configurator in
order to hear the audio from the camera’s microphone or line-in device, go to Live View page and
use the audio controls there:
Audio Muted:
Audio level adjusted to the maximum:
This volume control appears in user interface only when the Audio-in function of the camera has
been “Enabled”.
Audio File
This function is available only in cameras that have audio out function. In this section, users can
upload a preferred audio file which can be played when an event is triggered (see Event List on
page 82).
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Click Browse to find the preferred audio file and click Apply to save the changes.
Note that only the following audio format is supported:

WAV file

PCM, 16 bit, 8KHz sampling rate

Maximum file size is 256KB
NOTE: If you need to modify audio file to suit the above requirements, use an audio tool, such as
Audacity to convert the file. Refer to the tool documentation for instructions.
If no other file is uploaded, the camera will play the default audio which is saved in the camera
flash memory. If the uploaded audio file exceeds the required length, the upload will be
unsuccessful, and still the default audio file will be used.
A factory reset will remove the uploaded file from the camera but will still retain the default audio
file.
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Event
This section describes how to setup the Event Handler, which deals with how the IP devices
respond to situations. Each IP device can have a maximum of 10 Event Rules. Each rule includes
one single trigger, and one or many responses. Several types of responses are available. And
there are multiple external servers for the device to interact with.
When setting up Event Handler, there are four types of settings. Event Server, Event
Configuration, Event Rules and Manual Event
Click the
item before Event to expand the list.
Event Server
Event servers define whom the device may interact with. They can be other servers or devices
on the network, or even the camera itself. Event Configuration sets up a list of what to tell the
other party during interaction. Event list lays down the rules and conditions about when to initiate
which responses from which triggers. The options available for Event rules are selected from
the event servers and event configurations.
Event servers are classified as FTP servers, SMTP servers and HTTP servers
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FTP Server
FTP servers can receive snapshot or video uploads that are issued as part of the response from
event handlers. You may setup one FTP server.
To setup FTP servers, make sure to enter the network address of FTP server, the Network (FTP)
port, the User Name and Password of FTP account, Connection mode (Passive or Active) and
Connection time before timeout.
After changing any of the items above, press Apply to save the changes. The Reset button
undoes the changes that had just been made but not Applied yet.
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SMTP Server
SMTP servers can send email upon request from the IP device. The email can be a simple
subject and text email, or attached with snapshot / video. You may setup two SMTP servers. The
device will first attempt to send the message via the Primary email SMTP server. If the first
attempt fails (after the Max connecting time), then the device will attempt to send via the
secondary SMTP server. If the device sends email successfully via the primary SMTP server,
then it will not use the secondary SMTP server.
To setup SMTP servers, make sure to enable the SMTP account. Select the SMTP Server from
the list of common SMTP servers on Network Address or choose “Others” to type the server
information manually. Then, select the proper Authentication Type. There are many types
available. The default is Login. We recommend you to use Auto Detection. Available
authentication types include: None, Auto, Login, Plain, Cram MD5, Digest MD5 and POP Relay.
Please also enter the User Name, Password, the email address displayed as sender (can be
different than the user name), Network (SMTP server) address, Network (SMTP server) Port
number and Max Connection time before timeout (in seconds).
After changing any of the items above, press Apply to save the changes. The Reset button
undoes the changes that had just been made but not Applied yet.
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HTTP Server
HTTP CGI servers are programs that run on web sites or many devices. They can be custom
programmed to perform a large variety of actions based upon the input. You can define which
CGI server to connect to here, and the user / password required to log into the target server. The
actual message / command is setup in the Notification messages / URL commands section. You
may define two separate CGI servers.
IP devices are also CGI servers. This means that IP devices can now issue commands to each
other, which creates endless possibilities for highly coordinated response. The IP device can also
give a loopback command to itself, in effect changing almost all possible settings dynamically. For
detail on the commands used to control the cameras, please contact your customer
representative.
An example will help you gain a better sense of how to utilize this unique function. Camera A is a
fixed camera that looks at a corridor leading to the main hall. It has a motion detection window
located near the point where the corridor arrives at the large hall. Camera B is a PTZ camera
located in the hall, which is usually left on auto-tour patrol. When motion activity in the motion
detection region triggers MD1 in Camera A, this then in turn activates an event rule in Camera A
that gives out a command to Camera B. Camera B would then swivel to the preset point where
the corridor leads into the entrance and switch to higher bit rate to temporarily provide clearer
image. After the event ends, Camera B will go back to its normal routine in lower bit rate.
To setup HTTP servers, make sure to enable the HTTP server, enter the user name, the user
password, Network (HTTP Server) address, Network (HTTP Server) port number and Max
connection time before timeout (in seconds).
After changing any of the items above, press Apply to save the changes. The Reset button
undoes the changes that had just been made but not Applied yet.
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Notification Server Configuration
Notification Server Configuration is used to setup specialized mobile notification service (for a fee)
for project-based requirements. For more information, contact the “Customer Help Desk” or any
sales representative.
NVR Configuration
The NVR Configuration is used to setup the NVR. Enable the function, enter the user name, the
user password, Network (HTTP Server) address, Network (HTTP Server) port number and Max
connection time before timeout (in seconds). For registration details, contact the “Customer Help
Desk” or any sales representative to assist you.
After changing any of the items above, press Apply to save the changes. The Reset button
undoes the changes that had just been made but not applied yet.
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Event Configuration
Event configurations are the responses to be performed when an event is triggered. For most
types of responses, you can create several different preset responses, then mix and match in
event rules.
The configurable responses are classified as Digital I/O ports, Notification messages, Upload
Video/Snapshot and Audio and Send URL Commands.
NOTE:

Digital I/O ports appear only for the camera models that support this function.

Sound Detection appears only if the camera model supports audio and “Audio” is
enabled in the Audio submenu.
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Digital I/O ports
Digital input/output ports are used to connect digital input (DI) and digital output (DO) devices. DI
is a trigger device like a switch or sensor (e.g. “panic button”), which when pressed or triggered,
notifies the camera to perform specific actions or the DO device to respond. DO’s can be alarms
or lights, etc.
The Digital I/O Ports page displays the number of available DI and DO ports on the camera,
which varies depending on camera model.
DI: To configure the digital input device, define the active level and trigger interval of the DI. The
default Active Level is “0”, which means the DI device remains inactive unless triggered. A good
example is a “panic button”, which always stays in inactive mode “0” until the button is pressed;
when the button is pressed, its active level becomes “1” which means the DI is triggered. Active
level “1” returns back to “0” (inactive mode) after the specified Interval. The Interval is the
duration of time when the trigger remains in active mode which is also the minimum time interval
between the previous trigger and the next. For example, if the interval is set to “5 seconds”, the DI
will not respond if the “panic button” is pressed within 3 seconds after the previous trigger. To
issue another trigger, press the button after 5 seconds from the previous trigger.
DO: To configure the digital output device, define the active level and response interval. The
default Active Level is “1”, which means DO will turn to active mode and respond once triggered.
The duration of its response will last according to the set Interval. A good example is an alarm
siren, wherein the siren will start sounding only when it is triggered by an event or another device
like a DI. The siren will stop sounding once the set interval time elapsed.
After changing any of the items above, press Apply to save the changes. The Reset button
undoes the changes that had just been made but not yet applied or saved.
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Sound Detection
Sound detection is available on cameras with Audio in capability and is shown on the user
interface only if the Audio In function is enabled in Audio setup menu (see Audio on page 67) .
Sound detection is used to trigger the camera or another camera to perform specific actions or a
digital output device, such as alarms or lights, etc. to respond.
Check the Enabled box to enable Sound Detection.
The Trigger Interval refers to the time interval of the first detected sound to the next detected
sound. For example, if trigger interval is set at 5 (seconds), the next sound detection is triggered
only after 5 seconds. If the next sound is detected 3 seconds after the first sound, the trigger is
not activated.
To set the range or loudness of sound, set the Trigger Threshold. This helps define which sound
is considered loud enough to be a trigger. For example, the sound of blowing wind should not be
considered, while the sound of a door creaking is a cause for alarm. The red line on the Activity
graph shows the threshold set at 15%. The blue graph shows the sound activity. If the blue graph
exceeds the red line, sound is triggered.
How to choose the most optimal trigger threshold level? The rule of thumb, keep the trigger
threshold as small as possible while not causing false alarms.
After changing any of the items above, press Apply to save the changes.
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Notification message
*Pre-requisites: SMTP server / HTTP CGI server setup.
*Pre-requisites: SMTP server / HTTP CGI server setup.
Notification messages may be sent to either an email or a HTTP CGI server. If sent to a CGI
server, it works the same as an URL command, but it does not allow a second message at end of
event. You may configure up to three preset massages. You can configure a message, but
disable it. This will allow you to keep the settings without using it, which will be useful in testing
and troubleshooting.
To setup Notification Messages, make sure to enable the message and then determine what type
of message to send (HTTP CGI or email).
If you are sending to CGI server, you need to enter the CGI path, the URL command itself, and an
optional message.
If you are sending email, please enter the recipient E-Mail address, the email subject, and the
body message.
After changing any of the items above, press Apply to save the changes. The Reset button
undoes the changes that had just been made but not Applied yet.
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Upload Video/snapshot and Audio
*Pre-requisites: SMTP server / FTP server / HTTP CGI server setup.
IP devices may send video recording / snapshots to your chosen server upon event. Video will be
in .RAW format, while snapshots will be .JPG files. You can define up to three groups of settings
to upload video/snapshot. Snapshots can be sent to FTP / HTTP CGI, e-Mail, or local storage (for
select models only), while video can only be uploaded to FTP, HTTP CGI servers, or local storage
(appears only if a memory card is inserted on the camera). If Audio in is enabled in device, the
uploaded video will include audio.
The parameters needed to setup this function are different for each task combination (snapshot /
ftp or video / HTTP… etc), and are explained below:
UI
Enable
Upload Media
Snapshot
Video
Type
Upload Media to
Upload Period
Email FTP CGI FTP CGI
Y
Y
Y
Y
Y
Y
Local
NVR
Storage
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Image during
Upload Period
Pre-Buffer Time
Image File Name
Y
Upload Path
Y
Y
Y
Y
Y
Y
CGI Path &
Y
Y
Program
E-Mail Recipients
Y
Subject
Y
Video Source
Y
Y
Y
Y
Y
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Upload Video/snapshot and Audio checkbox: This decides if this rule is in effect, or disabled.
Sometimes it is useful to keep the settings for troubleshooting purposes, but keep them as
disabled.
Upload Media to: This define the task at hand, and change the field that needs to be filled out.
Upload Period: IP device will provide video/snapshots for the number of seconds here. It will
stop uploading video/snapshot at the end of this period. If you have video management software
recording from this camera at the same time, the normal recording through NVR will not be
affected, and goes on throughout the event period and afterwards. But the special upload session
will end as the event ends.
Image during Upload Period: This is used only by snapshots. This tells the camera how many
snapshots it should attempt to capture during the Upload Time. If this value is set to 0, then the IP
device will attempt to capture as many snapshots as possible. Depending upon the device
loading, the number of snapshots taken may not reach the number you specified.
Pre-Buffer Time: This is only used by video. If this is set to more than 0, then the IP device will
start to buffer video in its internal memory. The maximum pre buffer is 10 seconds. When an
event requires video upload, the IP device will first upload the video taken right before the event
then keep uploading until it reaches the upload time.
Image File Name/ Upload Path: You will need to specify rule for file names and upload paths
(upload path is not needed for Email. Just put a slash “/” in the field). The rules contain flexible
parameters. A sample rule and corresponding filename will look like this:
Front_Door_%YYYY_%MM_%[email protected]%hh%mm%ss
[email protected]
Upload Path folders may also be named dynamically. For the IP device to create folders on FTP
and HTTP CGI servers properly, your FTP/CGI account will need to have permission to create
folders. For syntax on auto naming, please see online help or the inset box at the end of this
section.
The symbol “%” cannot be the first character in filename or upload path. Please use either an
alphabet or a number as the starting character. For Upload Path, be sure to start and end eith a
backslash“\”. An example will be : \Backgate%MM%DD\
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CGI path & Program: Some CGI servers may require special info and settings. Please refer to
CGI server designer for this section. IP devices do not allow upload of Snapshots / Video into
their embedded CGI servers.
E-Mail Recipient / Subject: When uploading video/ snapshots via email, these fields are
required.
Video Source: Select which video stream the snapshot or video will be derived from.
Auto Naming Rules for Files and Folders:
To properly track images and videos, a well thought out naming rule is necessary. There are a
number of automatic variables available to design a proper naming system, which may be used
both on files and folders.
Symbol
%YYYY
Description
Example
4 digits for year
2009 for year 2009
the last 2 digits of 4 digits year
09 for year 2009
%MM
two digits for month. 01~12
01 for January
%DD
two digits for date. 01~31
01 for the 1st day of a month
%hh
two digits for hour. 00~23
%mm
two digits for minute. 00~59
%ss
two digits for second. 00~59
%W
a space character. ' '
''
%N
camera name
camera-1
%YY
File serial counter. It starts from 1 in
%Y
every uploading task. The counter will
be increased by 1 for next uploading
1,2,3,4,5,...
file.
Example
1. Entrance-%YYYY-%MM-%[email protected]%hh%mm%ss for time 2009/06/05 22:50:30.
The full name is Entrance-2009-06-[email protected]
2. X_%w-%N_TEST%Y for camera name is 'my-camera' and three successive uploaded files.
The full names of these three files are
X_ -my-camera_TEST1, X_ -my-camera_TEST2, X_ -my-camera_TEST3
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Send URL commands
*Pre-requisites: HTTP CGI server setup.
*Pre-requisites: SMTP server / HTTP CGI server setup.
URL commands can be sent to HTTP CGI servers upon event. This provides the possibility of
highly intelligent response upon event. IP devices and many other devices also have embedded
CGI servers that may be controlled.
When Event Handler sends an URL command, it will send one set of command when the event is
trigged, and another as the event becomes inactive. Depending on the CGI design, the URL
commands may be able to be stringed together, and multiple commands may be issued in a
single line.
An example would be when the access control device at the entrance detects an entry, this
device provides a DI signal to the PTZ camera, and triggers an event. This event then sends a
loopback command to the PTZ Camera itself (by setting its own IP as the HTTP CGI server). The
PTZ Camera then moves to a preset location, stays until the event is over, and then moves back
to another location. At the same time it moves to the pre-set location, it increases the bitrate from
1M to 3M, and the frame rate from 4 fps to 8 fps. The bitrate / fps changes are reverted at the end
of event.
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Event List
You may define a maximum of 10 Event rules, which will be shown in abbreviated form in the
Event List panel. It will display under each Event ID, the days of the week it will be active, the
start time and duration of the active period, the type of the source of trigger, and the actions used
in the response. If the row is grayed out, this means the rule is currently not enabled and stays
inactive.
You may start creating a new event by clicking the event ID number in the list, for example “2”.
There are several parts to the Event rule:
When is it active?
You may choose to enable the rule or not. The settings will be kept in internal memory even if the
event rule is disabled. Select the days in a weekly cycle in which this rule and schedule is active.
Determine the start time and duration of the active period. For example, a rule that lets motion
detection trigger snapshot uploads to FTP would only take place after 19:00 each day for 12
hours. Outside of this time the rule will not be active.
In the example below, the event handler rule is active 24 hours a day, 7 days a week.
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How is it triggered?
Events may be triggered by one of the several sources.
Scheduler: You can trigger an event based on the set schedule. For example, in the example
below, the schedule is set for an alarm to sound at 4:00, and will sound once every 5 minutes
within the next 10 minutes.
Dis (Digital Input): For selected models only, the IP device may be triggered by Digital Input.
Select the digital input and make sure to configure it on the Event Configuration page.
Motion: You may trigger the event if one or many Motion Detection regions encounter a motion
trigger. Trigger from any of them will initiate the event. The duration of event will be the same as
the MD trigger length, or the Trigger interval time, defined in the Motion Detection section on
Video Adjust page. In the example below, Motion Detection region 1 is used as the event trigger.
You may also ask the event to be repeatedly triggered during this scheduled time. The interval is
determined in minutes. You may use this with email / FTP upload to take snapshots at regular
intervals.
Sound Detection: The event may be triggered when sound is detected. This feature is available
on cameras with Audio in capabilities only. The Sound Detection must be configured first to use
this feature. See Sound Detection on page 76.
Switch to Night Mode: This is available on day/night camera models only. When the camera
changes between day and night modes, the embedded event handler will notice this change, and
may act upon this information.
Potential uses include changing the motion detection profile to another set of Event MD
parameters. By having two sets of parameters each optimized for day and night, this provide
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better overall accuracy in both day and night conditions. Some night time only MD regions may
also be activated this way. The event period will end when the camera returns to day mode,
which will then reset the camera to the original settings.
Device Boots Successfully: This triggers the event response once the device boots up. You can
use this to create a notification system that keeps record of when the device has been rebooted
via email.
Reboot Device: This triggers the event response when the device is shut down via web UI “Save
and Reboot”. Use this to keep record of when the device setting is edited. Note that this will not
take effect when the device is unplugged, as this is not normal shutdown.
Fail to Write Storage (with storage card only): Trigger occurs when there is an error in writing
data to the memory card.
Remove Storage Media (with storage card only): Trigger occurs when the memory card is
suddenly removed from the device.
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What responses will occur?
Available responses vary depending on what triggered the event.
Digital Output (selected models only): This is a useful link to other devices. Click to include this
in the response for this rule.
Send Notification Message: Select from the three pre-defined messages which you’ve setup in
the Event Configuration section. You may enable multiple messages at the same time. For
sending Email, please limit the recipient to one per event rule. If you need to send email to more
than one recipient, please use separate event rules triggered by the same trigger.
Upload Video/Snapshots: Select which of the event configurations to include in this response
set. If you are sending email via upload video and sending notification message at the same time,
the system will automatically merge the two emails into one. The subject and image will be based
upon the Upload snapshot Event configuration enabled, but the message in the body text will be
based upon the Notification messages.
In general, please stick to the “one email per event rule” limit for best performance.
Change Motion Detection profile: This will switch the profile of the selected Motion Detection
region from Runtime profile to Event profile. The profile will return to runtime settings at the end of
this event. You may program one motion detection region to be disabled at runtime, but enable it
with event handler under some circumstances.
Send URL Command: Select the URL command to include in the response set. Two different
commands will be sent at the time when the event is triggered and un-triggered. For example,
going to a preset point, if the device is a PTZ camera, and there are preset points already
configured in PTZ setup page, then you may include this in the response section of the event rule
by using Send URL Command method. It is possible to let the camera return to another preset
point at the end of the event.
Change to Day / Night Mode (Day/Night models only): For some models, you may force the
Camera into Day or Night mode. The camera will return to its previous setting (whether auto or
forced day/ night) upon the end of the event.
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Send Message to the Notification Server: This function works only if Notification Server has
been activated in Notification Server Configuration (see page 73).
Send Message to the NVR: This function works only if an NVR has been configured in NVR
Configuration (page 73). When an event is triggered, a notification will be sent to the NVR.
Play the audio file: This function plays the audio file configured in Audio (page 67) when the
event is triggered. Define the duration of audio file playback.
After changing any of the items above, press Apply to save the changes. The Reset button
undoes the changes that had just been made but not Applied yet.
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Manual Event
You may select one event in the Manual Event area below the event list to be triggered via web
user interface.
After changing any of the items above, press Apply to save the changes. The Reset button
undoes the changes that had just been made but not Applied yet.
Once selected, the trigger button on the video display screen will show as clickable. Click to
trigger the selected event. This is useful during event rule testing.
The live view panel would look like this:
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Local Storage Management
The cameras that come with built-in local storage capability will have the Local Storage menu
shown on the Setup Page when a memory card is inserted into the memory card slot of the
device.
Video recording configurations such as the length of recording, video stream, etc. must be setup
on the Event Configuration menu (see Upload Video/snapshot and Audio on page 78). After
setting the Upload Video configurations, create an event on the Event List menu (see Event List
on page 82) to either record the video on a scheduled time or when triggered by an event. Note
that only videos can be recorded on the memory card, snapshots cannot.
Make sure to “format” the memory card first when using the card for the first time or if the card
has been used in other devices.
Click the
Local Storage menu on the Setup Page. Three (3) submenu items are available –
Status, Utilities, and File Management. If the memory card has not been formatted or mounted,
the File Management submenu is grayed out and cannot be accessed.
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Status
When the mass storage has not been formatted or mounted yet, the camera would not know the
status of the storage, and the output would be as follows:
If the mass storage has been formatted or mounted already, the Status page will show the details
of the storage:
In case of IP cameras with installed memory cards, the Storage Media Type will show “Micro SD”.
NOTE: Supports microSDHC and microSDXC cards.
The capacity of the disk is shown in Gigabytes.
The file system is Linux based EXT3, which is different from Windows based PC file systems. If
you remove the storage from the camera and plug it directly to Windows based PC, it may not be
able to read its content. The chapter File Management explains the correct ways of accessing
files of the local storage.
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Utilities
The “Utilities” are responsible for managing the storage itself rather than the files on the storage.
There are three utilities – Mount, Format and Scan.
Mount
When the Mount storage media button shows “Mount” button then it means that the mass storage
has been inserted to the camera, but the connection between camera and the storage has not
been established yet. By pressing the “Mount” button, the storage becomes active. It is then
possible to check the Status of the disk, write or read data on the disk, remotely access the
storage by Web Configurator or FTP client, etc.
When pressing the “Mount” button, the mounting process will start.
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Unmount
Once the drive has been mounted, it can later be unmounted by pressing the “Unmount” button, if
necessary.
That Unmount function is used when the camera is to be shut down for maintenance or when the
mass storage has to be physically removed for some reason. The purpose of unmounting is to
protect the currently processed data on mass storage at the moment of removal of the storage. If
the local storage is being used by camera and some videos or snapshots are being recorded to
the disk, then the sudden shutdown or removal of the disk without unmounting may corrupt the
file that is currently being used by the camera. The rest of the files are not influenced in any way.
Please note that “Save&Reboot” function of the camera also does unmounting automatically for
the user.
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Mount Failure
If the inserted disk’s file system is not EXT3, then the Mounting would fail and an error message
would appear.
The common reason is that the disk may have previously been used in other file systems, such
as Windows based PC or photo camera. If the disk does not have the right file system, then you
will get an error message. In that case the disk has to be formatted first. ACTi camera provides
convenient formatting function within Web Configurator.
Format
When the disk is inserted to the camera for the first time, it is recommended to format it, to make
sure the file system of the disk would be compatible with camera. If the disk has already been
mounted, the “Format” button is grayed out, unmount the disk first to enable the “Format” button.
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Format Failure
If the disk is damaged or it is not within the specifications of the camera, the formatting may fail.
When this happens, there is no way to continue using that disk, and it has to be replaced with a
proper one.
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Scan
To check the “health” of the disk, it is possible to use the “Scan” function. If the disk has already
been mounted, the “Scan” button is grayed out, unmount the disk first to enable the “Scan”
button.
Scan Failure
The scanning would fail if the disk is not recognized by the camera. Make sure that the disk has
been properly formatted and mounted to the camera.
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File Management
The File Management submenu allows users to graphically see the amount of videos recorded
on the memory card through its timeline, as well as the type of triggers that may have occurred
during the recording.
NOTE: Make sure to “format” the memory card first when using the card for the first time or if the
card has been used in other devices.
Click a video timeslot from the timeline bar to select and view its snapshot. A selected video
timeslot is indicated by a blue bar.
1
5
2
6
7
8
3
4
NOTE: The Snapshot window is available only when using Internet Explorer browsers.
1
Item
Snapshot Window
Time of Selected Video
2
3
Start Time of Timeline Bar
View Event
Description
Displays the snapshot of the selected video timeslot.
Shows the time of the selected video timeslot. Click the
arrow buttons to scroll the timeline bar to the previous or next
page.
The starting time (left side) of the timeline bar.
Check the box to view events recorded when the following is
triggered:

Motion Detection: When this box is checked, the
timeline bar will show red bars if motion is detected on
4
a timeslot.

Digital Input Port: When this box is checked, the
timeline bar will show green bars if the digital input is
triggered on a timeslot.
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
Sound Detection: When this box is checked, the
timeline bar will show orange bars if the sound
detection is triggered on a timeslot.
5
Go to Current Time
Timeline Bar:
S1 (Video Stream 1)
S2 (Video Stream 2)
S3 (Video Stream 3)
Click the button to go the current time.
Allows users to browse and select the recorded videos by
timeslot. Video recorded from stream 1 is shown on S1
timeline bar, while video from stream 2 is shown on S2. The
bars on the timeline bar indicate each video timeslot.

Blue bar indicates the current selected video timeslot;
the snapshot is shown on the window.
6

Dark gray bar indicates a recording is present.

Light gray bar indicates no recording.

Red bar indicates motion is detected on that timeslot.

Green bar indicates the digital input is triggered on that
timeslot.

7
8
End Time of Time Bar
Time Unit
Orange bar indicates the sound detection is triggered
on that timeslot.
The ending time (right side) of the timeline bar.
Select the unit of time to use to display the timeline bar. The
default time unit is by “Hour”.
How to Export Video?
1. Select the starting point of the video to export from timeline bar. The bar turns blue.
2. Click the right mouse button and select Mark Export Start.
3. Click the ending point of the video to export. The bar turns blue.
4. Click the right mouse button and select Mark Export End. The scope of the starting to the
ending timeslot is marked blue.
5. Click the right mouse button and select Export Video.
6. Save the video file (.raw).
The exported video can be played back using Archive Player, a free video player tool,
downloadable from the website
(http://www2.acti.com/corpweb/Tools/ProductSelector/SupportToolsUtilities.aspx)
NOTE: The camera memory is allocated to deliver continuous live streaming to all connected
users or devices, such as for NVR recording purposes. The camera will store as many P-frames
as possible on the memory card. However, due to camera memory limitation, the camera may
record only the I-frames on the memory card. To increase the number of P-frames to record on
the memory card, it is recommended to lower the FPS, bit rate and resolution of Stream 1 (see
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Compression on page 53).
System
The System menu provides the list of functions that help manage the
camera. The [+] mark before System indicates that the list can be expanded by clicking on it.
Once expanded, the list can later be collapsed again by clicking on the [-] mark.
User Account
The section User Accounts allows the following user management
tasks:
1. Change the account name or password of the Root account that has a full access to the
camera.
2. Create up to 10 common users that only have an access for live view and PTZ control.
3. Enable/disable the option of seeing the live view without needing user name and password
(anonymous login), which is especially convenient function for camera installers on the field.
For security reasons, account name and password is always required when entering Setup
page of Web Configurator or when trying to access camera or change settings by URL
commands.
After changing any of the items above, press Apply to save the changes. The Reset button
undoes the changes that had just been made but not Applied yet.
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System Info
The section System Info provides the full information about camera
status, settings and log. This information is very helpful while doing the camera configuration,
maintenance or troubleshooting.
The Server Report is a convenient way of exporting the full list of camera related information in a
text format, so that it can be sent to the technical support team for faster service.
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Factory Default
The section Factory Default allows the camera settings be reset to the
original factory settings.
If you want to keep network settings and restore other settings to factory default, please select
the first option. If you select the second one instead, all the settings would be removed during
factory default. You will have to use factory default IP setting to connect to this camera.
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Save & Reboot
The Save & Reboot section allows saving the settings and
rebooting the camera remotely. This is critical because some settings might not take effect before
save & reboot.
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Logout
Clicking this item allows you to log out of the IP device. Be sure to logout
this IP device once you have completed all the tasks via Web Configurator.
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Troubleshooting
Although the default settings of the camera are ideal for 90% of the cases, there may be some
rare cases when the settings need to be adjusted or the device has to be examined. The
following section provides easy troubleshooting solutions for most cases. In some occasions, the
unexpected symptoms may be the result of selecting the product that is not suitable for given
environment.
For more detailed explanations and instructions of each situation, please refer to the complete
Troubleshooting Guide at http://www.acti.com/kb/detail.asp?KB_ID=KB20130130001
Image Quality Troubleshooting
Problem
Solution
Motion blur
Increase shutter speed
Blurry image
Auto Focus: Refocus button; Manual focus: adjust manually
Too narrow DoF
Reduce aperture size, widen the viewing angle, install camera farther from objects
Vari-focal lens: widen the viewing angle; Zoom lens: press the zoom-out button; Fixed
Too narrow viewing
lens: replace it with wide angle fixed lens or choose another model with wide angle
angle
lens
Increase video resolution; zoom-in (zoom lens) or adjust lens to telephoto position
Objects too small
(vari-focal); Install the camera closer to target; Change to the lens with longer focal
length; Change the camera model with higher resolution or longer focal length
Use Auto Exposure Mode and increase AE Reference Target; set the Slowest Auto
Underexposed
Shutter Speed to slowest possible (1/5s); Add external light source to illuminate the
image
area the camera is shooting
Overexposed
Use Auto Exposure Mode and reduce AE Reference Target if necessary
image
Enable DNR; Enlarge the aperture; Lower AE Reference Target in Auto Exposure
Noise
mode; Lower the Exposure Gain in Manual Exposure mode; Lower video resolution;
Add extra visible or IR lights
Blocking & mosaic
Increase the bitrate
Wrong
Manually correct the colors by using white paper “Hold” button in Auto White Balance
colors
color rolling
or
mode; Adjust the camera’s position or viewing direction; Adjust the light source
Make sure there is sufficient light; Make sure the Day/Night Mode and IR LED Control
are both in Auto mode; Make sure that the “Switch from Day mode to Night mode” does
Black image
NOT have the most extreme value – 100; Manual iris: open the iris by rotating the ring
towards “O”; Remove the protective cap of the lens during installation
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Make sure the dome or bullet cover is tightly mounted; Reduce the AE reference target
IR light reflection
in Auto Exposure mode; Reduce the Exposure Gain in Manual Exposure mode
Streaming Quality Troubleshooting
In auto exposure mode, set the Slowest Auto Shutter Speed to be not slower than the
Frame Rate Too
interval of frames; In manual exposure mode, set the Shutter Speed to be not slower
Low at Night
than the interval of frames
Use dual stream (stream 1 for recording, stream 2 for live view); Lower the bitrate;
Lower the resolution (if acceptable for user); Check the cable quality; Make sure to use
Latency
industrial grade switches and routers; Check the NVR server & client PC requirements
from NVR manual
Jitter
Use the NVR that has the video smoothening algorithm for live view and playback
Use the Playback function of NVR – use frame-by-frame validation of jitter-looking
sections, to see if any frames are dropped; To troubleshoot the data switch/router and
Dropped Frames
VMS computer, you may also ask for assistance from technical support team of
camera manufacturer
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Copyright © 2020, ACTi Corporation All Rights Reserved
7F, No. 1, Alley 20, Lane 407, Sec. 2, Ti-Ding Blvd., Neihu District, Taipei, Taiwan 114, R.O.C.
TEL : +886-2-2656-2588
FAX : +886-2-2656-2599
Email: [email protected]
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