DMP Electronics EBOX-333x Series User Manual


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EBOX-333x Series

EBOX-333x Series

User Manual

User’s Guide

DMP Electronics Inc.

EBOX-333x Series

Copyright

User Manual

The information in this manual is subject to change without notice for continuous improvement in the product. All rights are reserved. The manufacturer assumes no responsibility for any inaccuracies that may contain in this document, and makes no commitment to update or to keep current information contain in this manual.

No part of this manual may be reproduced, copied, translated or transmitted, in whole or in part, in any form or by any means without the prior written permission of the DMP

Electronics Inc.

Copyright 2018 DMP Electronics Inc.

Special Notice to Users

DMP Electronics Inc. provides no warranty with regard to this manual, the software, or other information contained herein and hereby expressly disclaims any implied warranties of merchantability or fitness for any particular purpose with regard to this manual, the software, or such other information. In no event shall DMP Electronics be liable for any incidental, consequential, or special damages, whether based on tort, contract, or otherwise, arising out of or in connection with this manual, the software, or other information contained herein or the use thereof.

DMP Electronics reserves the right to make any modification to this manual or the information contained herein at any time without notice. The software described herein is governed by the terms of a separated user license agreement or label sticker.

This product contains software owned by DM&P and licensed by third parties. Use of such software is subject to the terms and conditions of license agreements enclosed with this product. Software specifications are subject to change without notice and may not necessarily be identical to current retail versions.

Updates and additions to software may require an additional charge. Subscription to online service providers may require a fee and credit card information. Financial services may require prior arrangements with participating financial institution.

DMP Electronics Inc.

EBOX-333x Series User Manual

Trademarks Acknowledgment

is the registered trademarks of DMP Electronics Inc.

Other brand names, product names or trade names appearing in this document are the properties and registered trademarks of their respective owners. All names mentioned herewith are served for identification purpose only.

DMP Electronics Inc.

EBOX-333x Series

Safety Information

User Manual

WARNING

Do not expose EBOX to rain or moisture, in order to prevent shock and fire hazard.

Never install EBOX in wet locations.

Do not open the cabinet to avoid electrical shock. Refer to your nearest dealer for qualified personnel servicing.

Never touch un-insulated terminals or wire unless your power adapter and display monitor are disconnected.

Locate EBOX as close as possible to the socket outline for easy access and to avoid force caused by entangling of your arms with surrounding cables from the EBOX.

Avoid using or installing the modem to the serial port during a storm or a lightning.

Do not use the modem or a telephone to report a gas leak in the vicinity of the leak.

USB connectors are supplied with Limited Power Sources.

D

O NOT ATTEMPT TO OPEN OR TO DISASSEMBLE THE CHASSIS

(E

NCASING

)

OF THIS PRODUCT

.

P

LEASE CONTACT YOUR

NEAREST DEALER FOR SERVICING FROM QUALIFIED TECHNICIAN

.

DMP Electronics Inc.

EBOX-333x Series

Regulatory

User Manual

FCC Class A Note

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference in which case the user will be required to correct the interference at his own expense. Testing was done with shielded cables. Therefore, in order to comply with the FCC regulations, you must use shielded cables with your installation.

WARNING

This product complies with EN55022 class A. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:

(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the interference - causing equipment standard entitled “Digital Apparatus”,

ICES-003 of the Department of Communications.

Manufacturer’s Declaration of Conformity

This equipment has been tested and found to comply with the requirements of European Community

Council Directives 89/336/EEC and 73/23/EEC relating to electromagnetic compatibility and product safety respectively.

Attention

This product has been designed and certified to comply with certain regulatory requirements pertaining to Information Technology Equipment. This product has not been designed for use as a medical device. Without limitation of the foregoing, this product is not intended and has not been certified for use in a hospital or clinical environment to diagnose, treat, or monitor patients under medical supervision, and is not intended and has not been certified to make physical or electrical contact with patients, nor to transfer energy to or from patients and/or to detect such energy transfer to or from patients.

DMP Electronics Inc.

EBOX-333x Series

Purchase Agreement

User Manual

Purpose:

In accordance to the general commercial conduct of Trust and Fair Trade, herewith below is the agreement for the protection for both parties, DMP and Users in pursuant of trading.

Product Description:

With this product, herewith also known as EBOX-333x Series, which is a simplified and economical design of an embedded device for Special Purpose Personal Computing. The basic specification of this product is comprised of the x86 technology design, and with onboard 1GB/ 2GB DDR2 System memory, VGA display, USB, COM ports, and LAN Interfaces.

Distribution Convention:

1. This Product includes a gift box, an inner case, a PC, a Power adaptor, and SATA cable.

Upon receiving this product, kindly please refer to the User’ Manual to check for the contents and appearance of this product; contact immediately your nearest dealer or DMP office for any defective or missing parts. The supplier will not be responsible for any reported discrepancy there after the expiration period of 3-days from the received date.

2. In consideration of transportation and the cost of storage, the supplier provides to the distributors a warranty of 12-months. This warranty covers the failure caused by hardware breakdown (excluding hard drives), but does not cover the act of misuse and mishandling.

3. The supplier will not accept unknown post, therefore if you wish to repair or to return your goods

– kindly please contact your nearest dealer to make your declaration, and at the same time, apply for an RMA number (RMA stands for Return Merchandise Authorization

– please ask for RMA form and fill-up for authorization).

4. The freight for return goods for repair will follow the International customary practice and convention: Both parties is to pay for freight of one shipment each. The shipper is required to prepay the freight from the place of origin (This means that the returnee (user) covers the freight for return goods, while the Supplier covers the freight for goods after the repair).

5. Obsolete warranty is referred to as: (1) Expiration of warranty or (2) Damage due to misuse within warranty. The Supplier will be taken into consideration of the circumstances, to provide repair service with charges expense for obsolete warranty. This expense includes the cost of material and the cost of labor.

Note:

If there is other particular issue not listed in the above conditions, both parties agreed to follow the General Law of Commerce with fair and reasonable discussion in handling and resolving the argument.

DMP Electronics Inc.

EBOX-333x Series

Contents

Chapter 1

02 Unpacking your EBOX Mini PC

Chapter 2

05 EBOX-333x Series Overview

07 System Specifications

08 Peripherals Connecting

Chapter 3

10 BIOS Reconfiguring

11 mPCIe signal setting

12 Boot Setting

13 ACPI setting

14 PXE Diskless boot setting

15 Drivers Installation guide

18 Additional information

18 Disable TRIM function

19 Screen rotation

20 Turn off the display function setting

21 CANbus information

22 Linux installation guide

Chapter 4

30 Onboard Connectors Summary

33 Pin Assignments

Chapter 5

38 Taking Care of your EBOX

39 Cleaning Your VESA PC

40 Troubleshooting

Chapter 6

43 Terms and Condition

43 Warranty

43 Service and Support

43 Return Merchandise Authorization (RMA) Policy

43 Shipping Policy

DMP Electronics Inc.

User Manual

EBOX-333x Series

DMP Electronics Inc.

Chapter

1

User Manual

1

EBOX-333x Series

Unpacking Your EBOX Mini PC

User Manual

Congratulation! You have just acquired EBOX-333x Series, please check the following items:

Packing List:

Item No. Description

Q’ty

1 EBOX-333x Series VESA PC x 1 x 1 2 Max. 22.5 watts External Power Adaptor, Vin: 100~240VAC 50/ 60Hz.

Note

: The accessories are subject to change without immediate notice.

Check Before Use

1. EBOX-333x Series Unit

2. AC Power Adaptor

Total 4 types: US, UK, EU and AU power plug to choose before purchase, buyers can choose one of it.

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EBOX-333x Series

Preface

EBOX-333x Series VESA PC

User Manual

EBOX-333x Series is a revolutionary device which is especially designed for limited physical space and temperature concerns. No matter you are in a jammed office, a crowded place, or public transportation,

EBOX-333x can be easily integrated with a VESA LCD to bring it to access at any time.

It can be attached to any VESA mounting fixture; allowing it to be securely mounted onto desks, walls, or buildings, and thereby optimizes your work area. It can also be attached directly to any size

LCD for a mobile system for the use at trade shows, presentations, promotions, etc. Unlike traditional portable laptop design, the EBOX-333x Series can be used with a large size LCD. Furthermore, with

FANLESS design, the EBOX-333x Series is ideal to be used in the environment where temperature demand is critical.

So, if you are looking for a device that is able to provide you with more mobility, space, less power consumption, then the EBOX-333x Series will be surely meet your need.

The VESA® FDMI™ Standard defines mounting interfaces, hole patterns and associated cable/power supply locations for LCD monitors, plasma displays and other flat panel devices.

The EBOX-333x Series is designed to fit this standard to make monitor attachment quickly and easily.

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User Manual EBOX-333x Series

DMP Electronics Inc.

Chapter

2

4

EBOX-333x Series

EBOX-333x Series Overview

Front Panel

F

H

E

D

G

C

I

User Manual

A: Power LED

The power LED lights up when the system is turned on.

B: SD Card LED

Green flashing LED indicates SD card activity.

A

B

C: Line Out

EBOX-333x Series default audio in Line out.

Note: Mic in instead Line out can be optional.

D: USB 2.0 port

Connection for external USB devices.

E: SD Card Slot

For the storage SD Card, the system is bootable from SD Card.

F: COM port

COM3 is optional for RS-232 or GPIO port.

G: COM port

COM4 is optional for RS-232, GPIO or CANbus port.

H: CF Card Slot

The system is bootable from CF Card.

I: Mic in

For Microphone Input.

J: COM port

COM3 is optional for RS-232, RS-485 or GPIO port. (on EB-336x RS485 x3, x4 Series only)

K: COM port

COM4 is optional for RS-232, RS-485 or GPIO port. (on EB-336x RS485 x3, x4 Series only)

J K

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EBOX-333x Series

A

C

B

H

User Manual

F

H

I

E

D

G

Back Panel

A: Power Jack

Volt: DC +8V~+24V.

B: VGA port

C: Power switch

D: USB 2.0 port

E: RJ-45 LAN Jack

LAN 1 is 10/100 Mbps.

F: RJ-45 LAN Jack

LAN 2 is 1Gbps. (Optional)

G: Wireless Antenna connector (Optional)

H: COM port

COM1 & COM2 are optional for RS-232,

RS-485, RS-422 or GPIO ports.

I: Printer port

Parallel port for connecting peripheral.

J: RJ-45 LAN Jack

LAN 1 and LAN 3 are 1Gbps.

K: RJ-45 LAN Jack

LAN 2 is 10/100 Mbps.

J K J

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EBOX-333x Series

System Specifications

CPU

Vortex86DX2 (933MHz)

Main Memory

1GB DDR2 (32-bit DRAM bus, EBOX-3330 Series)

2GB DDR2 (32-bit DRAM bus, EBOX-3332 Series)

For Windows 7 users, EBOX-333x Series support

32-bit version only, 64-bit version does not support.

BIOS

AMI BIOS

VGA

Resolution up to 1920 x 1440 pixels

On-Board SATA

SATA 2.0 connector x1

mSATA support (mSATA to SATA adapter required)

On-Board mPCIe

mPCIe port x 1 (available for mPCle version)

Peripheral

1. USB 2.0 x 4 (External: 3 ports; Internal: 1 port)

2. SD Card slot x 1

3. CF Card slot x 1 (available for CF Card version)

4. Serial port x 4 (available for some listed models)

5. GPIO port x 2 (available for GPIO version)

6. Printer port x 1 (available for printer port version)

7. Audio (Line out as standard)

8. Mic in x 1 (available for LAN x 3 version)

Dimension & Weight

115 x 115 x 35mm / 510g ~ 540g

DMP Electronics Inc.

User Manual

Supported Operating System

Windows 7 Home/ Pro.

Windows 7 Embedded

Windows XP Home/ Pro.

Windows XP Embedded

Windows Embedded CE

Linux OS:

(click Linux Support List for details)

7

EBOX-333x Series User Manual

Peripherals

Connecting the Power Adaptor

A: DC Power Jack

A

To use EBOX-333x Series immediately, please attach the supplied adapter for the power source. See the left diagram for visual connection.

Connect the DC power jack of the power adaptor to the DC Input of EBOX-333x Series.

B

Connecting the Monitor

B: Turning ON EBOX-333x Series

Switch on power as indicated on your left-side figure, the system will start.

Note: Unit with Auto Power On support function, it will turn on automatically after power adaptor plug on.

C

C: VGA out Connection

Connect your LCD display Monitor with VGA cable

(Not included in EBOX console bundles) to the 15-pin

D-Sub VGA port.

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EBOX-333x Series

DMP Electronics Inc.

Chapter

3

User Manual

9

EBOX-333x Series

BIOS Reconfiguring

User Manual

AMI BIOS is used in the EBOX-333x Series. To reconfigure the BIOS, press <Del> key repeatedly to enter

BIOS setup main menu as below:

Use

and

keys to select screen;

and

keys to scroll the selected item. Press <ESC> return to previous screen and press <F9> if you want to load factory default setting. Following guide concentrated only those settings that may need to change.

Primary IDE Pin Select setting:

1. Boot up EBOX unit and press <Del> to get into BIOS menu.

2. Move to

Advanced

“Primary IDE Pin Select”:

 Parallel IDE = use 2.5” SATA HDD, SATA DOM or CF card as main storage.

SD Card = use SD card as main storage.

3. Press <F10> to save the setting and exit.

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EBOX-333x Series

mPCIe signal setting:

User Manual

EBOX-333x with mPCIe socket support both USB and COM port signals. And EBOX-333x mPCIe Series

COM port signal support function defaulted as disabled, user can use mPCIe via USB signal without setting.

For user want to use mPCIe via COM port signal, set BIOS SB Serial Port9 enabled as below:

Move to

Chipset

SB Serial Port9 and set BIOS COM9 Port Interface as 228 to enable. Press <F10> to save the setting and exit.

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EBOX-333x Series

Boot setting:

1. Boot up EBOX unit and press <Del> to get into BIOS menu.

2. Move to

Boot

“Boot Settings Configuration” and press Enter

3. Set your main storage as 1 st

boot..

4. Press <F10> to save the setting and exit.

User Manual

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EBOX-333x Series

ACPI setting:

User Manual

For Windows XP or XPe OS users, please set ACPI Aware O/S to [No], steps as below:

1. Boot up EBOX unit and press <Del> to get into BIOS menu.

2. Move to

Advanced

and select

“ACPI Configuration” then press ENTER.

3.

Press ENTER.on “ACPI Aware O/S” and choose [No] in the pop out options, then press “F10” to save the setting and exit.

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EBOX-333x Series

PXE Diskless boot setting:

1. Boot up EBOX unit and press <Del> to get into BIOS menu.

2. Move to

Chipset

then select

“SouthBridge Configuration” and press ENTER.

3.

Move to “LAN Configuration” and enter “SB LAN Boot” to choose “Used INT 19h”.

4.

Press “F10” to save the setting and exit.

User Manual

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EBOX-333x Series

Drivers Installation guide

User Manual

Under the Windows series OS, the following drivers need to be installed manually.

1. VGA driver

2. Ethernet driver

3. Wireless LAN Dongle driver (Optional)

4. Audio driver (for windows XP only)

Note:

1. Please find the mating drivers from EBOX support page .

2. For Windows 7 or WES7 OS, install the XMPlay for audio player download here .

VGA driver:

Unzip the downloaded file and double click the setting .exe file then “Next”as below to install:

After VGA driver installation completed, you will have to restart the computer. Then you will be able to select the resolution up to 1920 x 1440 pixels.

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EBOX-333x Series

Ethernet driver:

User Manual

1. Download corresponding Ethernet drivers from EBOX-333x Series driver page and unzip.

2. Find the yellow question mark of Ethernet in the Device Manager under the control panel/ system.

3.

Select “Update Driver Software” and choose the right path, then click “ Install this driver software anyway

” when Windows Security popped out.

4. After installation completed, the Device Manager will update and show the correct device.

Note:

1. For dual LAN version, the 1 st

question mark need to be installed 1G LAN driver.

2. For EBOX-333x-L3U4C1, the 1 st

and 2 nd

question marks need to be installed 1G LAN driver.

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EBOX-333x Series User Manual

Audio driver:

Unzip the downloaded file and double click the setting .exe file, then

“Next” as below to install. After the installation completed, the Device Manager will update and show the correct device.

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EBOX-333x Series

Additional information

User Manual

Disable TRIM function:

TRIM function sets enable as default in Windows 7 and WES7 OS. EBOX-333x Series does not support storages with TRIM function (SSD/ Disk on Module). User has to disable TRIM function manually by following steps:

1. Open command prompt as Administrator.

2. Excute

fsutil behavior query disabledeletenotify

to check TRIM status.

Results explained below:

DisableDelecteNotify = 1 (Windows TRIM commands are disabled)

DisableDelecteNotify = 0 (Windows TRIM commands are enabled)

3. To disable the TRIM function by excuting

fsutil behavior set disabledeletenotify 1

4. Excute

fsutil behavior query disabledeletenotify

again and make sure the TRIM

Commands are disabled. ie: DisableDelecteNotify = 1.

5.

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EBOX-333x Series User Manual

Screen rotation:

1. After VGA driver installation completed, t ype “Customize icons” in search bar.

2.

Adjust Utility Application to “Show icon and notifications”.

3. A blue icon = Graphic Utility appears on screen, double click it.

4. In Graphic Utility, go to Rotation section. Select the direction of rotation then press

Apply to test and OK to save the changes.

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EBOX-333x Series

Turn off the display function setting:

User Manual

For Windows 7 or WES7 OS users, click

Start Menu

>

Control Panel

>

Power Options

, or simply search for "

Power Options

" (without quotes). You will see a list of different power plans.

The plan currently in use has a blue dot in front of it. Click "

Change Plan Settings

" next to the power plan currently in use. Click on the drop-down menu list, that is exactly next to "Turn off the display".

From the options, you can set the amount of idle time.

EBOX-333x Series does not support sleep function, it cannot wake up after sleep.

To avoid the unwakeable sleep, please disable function by setting “Put the computer to sleep” to “Never”.

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EBOX-333x Series

CANbus information:

User Manual

In EBOX-333x CANbus Series, the serial port (COM4) has been adapted for CANbus use.

And the CANbus is onboard, it doesn't need extra external power.

PIN assignmnet:

J14: COM - 9-pin D-Sub connector (CANbus)

Pin # Signal Name Pin # Signal Name

1 - - 2 CANL

3

5

CAN_GND

- -

4

6

- -

- -

7 CANH 8 - -

9 - - - - - -

EBOX-333x CANbus Series provide a UART (serial) interface with HOST to communicate, support

CANbus 2.0A and CANbus 2.0B, to work as a UART to CANbus bridge.

The CANbus only requires a minimum of three pins, those three pins are assigned to Ground,

CANH: CAN High is an input of a "high" voltage.

CANL: CAN Low is an input of a "low" voltage.

In computing terms, the communication architecture is subdivided into 7 layers. Each layer follows a different protocol that is standard. Two standards commonly listed are:

Data frame

CAN network can be configured to work with two different frame formats: a. Base frame format CAN 2.0A with 11 bits identifier. b. Extended frame format CAN 2.0B with 11-29 bits identifier.

Standards

ISO 11898 specifies physical and datalink layer. Following are two commonly listed CAN physical layer and standards: a. ISO 11898-2:

This protocol specifies the high-speed at transmission rates of up to 1 Mbit/s.

Supports a cable length of up to 40 meters b. ISO 11898-3:

This protocol specifies low-speed at transmission rates above 40 kBit/s up to 125 kBit/s.

Support a much longer cable length, 500 to 1000 meters.

DMP Electronics Inc. 21

EBOX-333x Series User Manual

Linux installation guide For Debian7.0/ Ubuntu10.04

Regarding the system installation of Debian7.0/ Ubuntu10.04, please follow the steps and suggestions to complete the system installation on the EBOX-333x Series platform. The following is a brief instruction, users may configure it according to their specific needs.

1. Configuration of BIOS

The first step is to ensure BIOS has correctly configured that necessary function was enabled for IDE device. (for Debian7.0 especially)

Keep pressing the key <Del> can assist entering BIOS when the power turned on.

The BIOS functions you need to check locate Advanced \ IDE Configuration \

Standard IDE Compatible. Set as Enabled.

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EBOX-333x Series User Manual

2. Basic system installation

For Debian7.0, after booting from the installation CD, moving straight to install system would get a text mode system only, please choose Graphic Install for Graphical User

Interface OS installation.

Set basic configuration such as language, keyboard map and time zone, etc. steps by steps.

Then the system will detect the network hardware, and requires users to load the firmware files for network device rtl8168, just answer no for this inquiry and move forward.

Next the system will detect multiple network interfaces on the EBOX-333x Series, and users have to decide the primary network interface, both of them could be chosen.

Note: the Ethernet cable must be plugged in during this period.

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EBOX-333x Series User Manual

During the installation process, the system would ask users to create partitions for the operating system. Following example is using entire disk for the beginner. Choose

“Guided - use entire disk”.

 Select “Yes” to create the partition.

Then the system would keep popping out questions for configuration, suggestions as below:

For Software selection:

Please remark both the Debian desktop environment and standard system utilities, then click to continue. It would start the package installation, and around hundred packages would be installed, after installation completed, the next indication message would pop up.

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EBOX-333x Series User Manual

For Install the GRUB boot loader on a hard disk:

Answer YES to complete the installation as last procedure.

When it's completed, the disc tray will eject with pop-up message, press continue to restart and be ready to enjoy the new system!

The Debian7.0

The Ubuntu10.04

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EBOX-333x Series User Manual

3. Install the VGA driver (Console mode)

Switch to console mode by pressing key <Ctrl> + <Alt> + <F1>, then copy the

VGA driver rdc_drv.so to the driver folder /usr/lib/xor/modules/drivers/, please refer to Linux support page for most updated drivers.

Follow instruction below to execute.

#/etc/init.d/gdm stop

#X

–configure

#cp /root/xorg.conf.new /etc/X11/xorg.conf

#/etc/init.d/gdm restart

Please click xorg.conf

to download for your system, if the display is out of range.

Reboot and make sure all the display is normal then set the resolution as requested.

The supported resolutions:

1920x1200 (16:10)

1920x1080 (16:9)

1600x1200 (4:3)

1680x1050 (16:10)

1400x1050 (4:3)

1440x960 (3:2)

1400x960

1280x1024 (5:4)

1440x900 (16:10)

1280x960 (4:3)

1366x768 (16:9)

1360x768 (16:9)

1280x768 (16:10)

1280x720 (16:9)

1024x768 (4:3)

800x600 (4:3)

640x480 (4:3)

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EBOX-333x Series

4. The system configuration:

Enable the Auto login

System / Administration / Login Screen

Execute the utility “Login Screen” and enter the password to process it.

Set the Log in as “user account” automatically.

Disable the power saving mode when system idle,

System / Preference / Screensaver

Unmarked the option “Active the screensaver when computer is idle”.

Click close to complete the system configuration.

User Manual

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EBOX-333x Series User Manual

5. Setting adjustment for Gigabit LAN device

(RTL-8111/8168 for Debian 7.0 system only).

 To add the parameters “pci=nomsi” in the line of Linux of GRUB as below. The

MSI/MSI-X must disabled for application of Gigabit LAN (RTL-8111/8168) on the

EBOX-333x Series, it could be set permanent by edition of file /boot/grub/grub.cfg.

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EBOX-333x Series

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Chapter

4

User Manual

29

EBOX-333x Series User Manual

Onboard Connectors Summary

J9

J10/ J11

J11/ J12

J12

J13

J14

J14

J15

J15

J16

J17

J18

Nbr

J1

J3

J5

J6

J7

J8

Summary Table for EBOX PCB Board

Description Type of Connections Pin nbrs.

SODIMM-SOC-200P-1.8V SODIMM socket 200 Pin

SATA SATA socket

USB1 (Front)

USB2 (Front)

USB3 (Back)

USB4 (Inside or Back )

USB connector

USB connector

USB connector

USB connector

Ethernet LAN

Ethernet LAN

COM1 port (Back)

COM2 port (Back)

RJ-45

G-LAN, RJ-45

Box Header 5 x 2 2.0mm

Box Header 5 x 2 2.0mm

COM3 port (Front)

COM4 port (Front)

Line out

DC +8V~+24V Input

Mic in

Power switch

DC +8~+24V Input

VGA

Box Header 5 x 2 2.0mm

Box Header 5 x 2 2.0mm

Audio jack

DC JACK

Audio jack

Power switch

DC JACK

D-Sub connector

9-pin

9-pin

2-pin

1-pin

2-pin

4-pin

1-pin

15-pin

200-pin

7-pin

4-pin

4-pin

4-pin

4-pin

8-pin

8-pin

9-pin

9-pin

J20 Line out Audio jack

J26

CF1

(CF Card Series)

J20

(Printer port Series) mPCIe

CF Card

Printer port mPCIe slot

CF Card slot

Parallel port

Note:

J11, J12, J14, J15, J17 and Back is specific for EB-333x-L3U4C1 unit only.

2-pin

52-pin

50-pin

25-pin

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EBOX-333x Series User Manual

Front Connectors Outline

A

B C

D

E

A

: SD Card Slot

B

: USB 2.0

C

: Line out

D

: COM or GPIO port

E

: COM, GPIO or CANbus port

F

G

F

: CF Card Slot

G

: Power & HDD LED

H

H

: Mic in

*EBOX-333x

Models all with Auto Power On feature, do NOT have front Reset Button

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EBOX-333x Series User Manual

Rear Connectors Outline

A

B

C

E

A

: DC Power Jack

B

: VGA

C

: 1 Gbps LAN

D

: 10/100 Mbps LAN

I

: G-LAN, RJ-45 LAN2

G

F

D

H I

F

: Printer port

G

: Power Switch

H

: 10/100 Mbps LAN

I

: USB 2.0

I

: G-LAN, RJ-45 LAN2

J K J

J

: 1 Gbps LAN

K

: 10/100 Mbps LAN

I

: G-LAN, RJ-45 LAN2

DMP Electronics Inc. 32

EBOX-333x Series

Pin Assignments

User Manual

For standard version :

J16: Power SW - Push Button Switch

Pin # Status

|

O

ON

OFF

J15: DC-IN (+8V~+24V) - 2-pin Jack

Pin # Signal Name

1

+8~+24V Input

2 GND

J5, J5, J6, J8: USB 2.0 (180 o

) J7: USB 2.0 (90 o

)

Horizontal Type

Pin # Signal Name Vertical Type Pin # Signal Name

1

2

VCC

Data --

1

2

VCC

Data --

3

4 GND

LEDS: POWER ON/ OFF & SD Card R/W

LED Color

Data +

State

3

4

Data +

GND

Green Power On

Green SD Card On

Green Flashes SD Card R/W

J9, J10: LAN RJ-45 connector

Pin # Signal Name Pin # Signal Name

1

3

5

7

FTXD+

FRXIN+

NC

NC

2

4

6

8

FTXD-

NC

FRXIN-

NC

J1JJ18: VGA 15-pin D-Sub connector

Pin # Signal Name Pin # Signal Name Pin # Signal Name

1

2

3

4

5

MR

MG

MB

NC

GND

6

7

8

9

10

GND

GND

GND

NC

GND

11

12

13

14

15

NC

VCC

HYSYNC

VSYNC

VCC

DMP Electronics Inc. 33

EBOX-333x Series User Manual

J11 (COM1), J12 (COM2): RS-232/ RS-485/ RS-422, 9-pin D-Sub connector

Pin #

1

Signal Name

DCD/ RS-485- / 422TX-

Pin #

2

Signal Name

RXD/ RS-485+ / 422TX+

3

5

7

9

TXD/ 422RX+

GND

RTS

RI

4

6

8

- -

DTR1/ 422RX-

DSR

CTS

- -

J13 (COM3), J14 (COM4): RS-232, 9-pin D-Sub connector

Pin # Signal Name

1

3

5

DCD

TXD

GND

7

9

RTS

RI

For CANbus version :

Pin #

2

4

6

8

- -

Signal Name

RXD

DTR

DSR

CTS

- -

J11 (COM1), J12 (COM2): RS-232/ RS-485/ RS-422, 9-pin D-Sub connector

Pin # Signal Name Pin # Signal Name

1

3

DCD/ RS-485- / 422TX-

TXD/ 422RX+

2

4

RXD/ RS-485+ / 422TX+

DTR1/ 422RX-

5

7

9

GND

RTS

RI

6

8

- -

DSR

CTS

- -

J11 (COM1), J12 (COM2): GPIO P4 and P5, 9-pin D-Sub connector

Pin #

1

3

Signal Name

PORT 40/ PORT 50

PORT 41/ PORT 51

Pin #

2

4

5

7

9

GND

PORT 42/ PORT 52

PORT 43/ PORT 53

6

8

- -

J13 (COM3): RS-232, 9pin D-Sub connector

Pin #

1

3

Signal Name

DCD

TXD

5

7

9

GND

RTS

RI

Pin #

2

4

6

8

- -

Signal Name

PORT 44/ PORT 54

PORT 45/ PORT 55

PORT 46/ PORT 56

PORT 47/ PORT 57

- -

Signal Name

RXD

DTR

DSR

CTS

- -

J14 (COM4): CANbus, 9pin D-sub connector

Pin # Signal Name

1 - -

3

5

7

9

CAN_GND

- -

CANH

- -

DMP Electronics Inc.

Pin #

2

4

6

8

- -

Signal Name

CANL

- -

- -

- -

- -

34

EBOX-333x Series

For 8-bit GPIO version with RS-232 port :

J11 (COM1): GPIO P4, 9-pin D-sub connector

Pin # Signal Name

1 PORT 40

3

5

7

9

PORT 41

GND

PORT 42

PORT 43

J12 (COM2): GPIO P5, 9-pin D-Sub connector

Pin #

1

3

5

7

9

Signal Name

PORT 50

PORT 51

GND

PORT 52

PORT 53

Pin #

2

4

6

8

- -

Pin #

2

4

6

8

- -

J13 (COM3), J14 (COM4): RS-232, 9-pin D-Sub connector

Pin #

1

Signal Name

DCD

3

5

7

9

TXD

GND

RTS

RI

Pin #

2

4

6

8

- -

For 8-bit GPIO version with RS-485 port :

J11 (COM1), J12 (COM2): RS-485, 9-pin D-Sub connector

Pin # Signal Name

1

3

5

RS-485-

TXD

GND

7

9

RTS

RI

Pin #

2

4

6

8

- -

J13 (COM3): GPIO P0, 9-pin D-Sub connector

Pin #

1

3

Signal Name

PORT 00

PORT 01

5

7

9

GND

PORT 02

PORT 03

J14 (COM4): GPIO P1, 9-pin D-Sub connector

Pin # Signal Name

1

3

PORT 10

PORT 11

5

7

9

GND

PORT 12

PORT 13

Pin #

2

4

6

8

- -

Pin #

2

4

6

8

- -

DMP Electronics Inc.

User Manual

Signal Name

PORT 44

PORT 45

PORT 46

PORT 47

- -

Signal Name

PORT 54

PORT 55

PORT 56

PORT 57

- -

Signal Name

RXD

DTR

DSR

CTS

- -

Signal Name

RS-485+

DTR1

DSR

CTS

- -

Signal Name

PORT 04

PORT 05

PORT 06

PORT 07

- -

Signal Name

PORT 14

PORT 15

PORT 16

PORT 17

- -

35

EBOX-333x Series User Manual

For RS-485 x3, x4 version :

J11 (COM1): RS-232, GPIO P4, 9-pin D-sub connector

Pin #

1

3

5

7

9

Signal Name

DCD/ PORT 40

TXD/ PORT 41

GND

RTS/ PORT 42

RI/ PORT 43

Pin #

2

4

6

8

- -

J12 (COM2): RS-232, GPIO P5, 9-pin D-Sub connector

Pin #

1

Signal Name

DCD/ PORT 50

3

5

7

9

TXD/ PORT 51

GND

RTS/ PORT 52

RI/ PORT 53

Pin #

2

4

6

8

- -

J13 (COM3): RS-232, RS-485, GPIO P0, 9-pin D-Sub connector

Pin #

1

Signal Name

DCD/ RS-485-/ PORT 00

Pin #

2

3

5

7

9

TXD/ PORT 01

GND

RTS/ PORT 02

RI/ PORT 03

4

6

8

- -

J14 (COM4): RS-232, RS-485, GPIO P1, 9-pin D-Sub connector

Pin #

1

Signal Name

DCD/ RS-485-/ PORT 10

Pin #

2

3

5

7

9

TXD/ PORT 11

GND

RTS/ PORT 12

RI/ PORT 13

4

6

8

- -

Signal Name

RXD/ PORT 44

DTR/ PORT 45

DSR/ PORT 46

CTS/ PORT 47

- -

Signal Name

RXD/ PORT 54

DTR/ PORT 55

DSR/ PORT 56

CTS/ PORT 57

- -

Signal Name

RXD/ RS-485+/ PORT 04

DTR/ PORT 05

DSR/ PORT 06

CTS/ PORT 07

- -

Signal Name

RXD/ RS-485+/ PORT 14

DTR/ PORT 15

DSR/ PORT 16

CTS/ PORT 17

- -

DMP Electronics Inc. 36

EBOX-333x Series

DMP Electronics Inc.

Chapter

5

User Manual

37

EBOX-333x Series User Manual

Taking Care of your EBOX

This section gives you some guidelines on using EBOX-333x Series

Safe using, Storing and Handling.

Storing

Do not place EBOX-333x Series in a location that is subject to:

Heating sources, such as stove, oven, heater, radiator or air duct

Direct contact from sunlight

Rain or moisture area

Excessive dust accumulation area

High humidity place

Constant or occasional mechanical movement, vibration or shock

Strong magnets or magnetic fields or magnetically unshielded speakers

Out of the operating temperature range from 5oC to 50oC

Do not place other electronic device or electrical equipment near EBOX-333x Series. The electromagnetic field of the EBOX-333x Series may cause interference subjecting to malfunction.

Provide adequate air ventilation (circulation) to prevent internal buildup of heat. Do not place EBOX-

333x Series near the wall, behind the curtains or draperies, in between two books that block its ventilation slots. Leave a space of at least 8 inches (20cm) behind the sides and back panel of the

EBOX-333x Series.

Change of environmental temperature: Problems may occur when there is a sudden change of environmental temperature, or if the EBOX-333x Series is brought directly from a cold location to a warm one, moisture may condense inside EBOX-333x Series. Turn off the device, and contact your nearest dealer.

Check the surrounding appliance(s) before using EBOX-333x Series. Since the EBOX-333x Series uses high-frequency radio signal and may interface with radio or TV reception causing interference or poor signal display. When this happens, relocate the EBOX-333x Series by a suitable distance away from the set.

Do not drop the EBOX-333x Series from the working table nor place heavy objects on top of it.

DMP Electronics Inc. 38

EBOX-333x Series

Cleaning Your VESA PC

User Manual

Clean the VESA PC with a soft dry cloth to lightly moistened with a mild detergent solution.

Do not use any type of abrasive pad, scouring powder, or solvent such as alcohol or benzene, as these may damage the finish of EBOX.

When a solid object falls or a liquid spills onto the EBOX, turn off the EBOX immediately and unplug the LAN and power cables. Contact a qualified person or your dealer to check the EBOX before you use it again.

Always disconnect the power cord from the power source before cleaning the EBOX.

DMP Electronics Inc. 39

EBOX-333x Series

Troubleshooting

User Manual

This section describes the techniques of resolving some basic problems that you encounter when using

EBOX-333x Series. For more troubleshooting guidelines, please contact your nearest dealer for technical support.

Troubleshooting Your VESA PC

A. VESA PC does not start

Make sure the EBOX-333x Series is properly secured and plugged into a power source before it is turned on. Make sure the power indicator shows the power is on. See section 2 for more information ab out “EBOX-333x Series Overview”.

When the EBOX-333x Series is plugged into a power strip or the UPS (Uninterruptible Power Supply), make sure the power strip or UPS is turned on and working normally.

Check if your VGA or LCD monitor is properly plugged into a power source and turned on. Make sure the brightness and contrast controls are adjusted correctly. See the manual that came with your display (monitor) for details.

Check if your power control button does not function, by removing the AC adaptor. Wait for one minute, and then reattach all power connection before pressing the power button.

Condensation may cause the EBOX-333x Series to malfunction for a while. If this happens, do not use the EBOX-333x Series for at least one hour.

When you have checked all the above guidelines and the EBOX-333x Series does not work.

Remove the power adaptor from the EBOX-333x Series, unplug the power cord, and plug it in again.

Then turn on the power.

B. BIOS Error Message

BIOS error message appears when my VESA PC starts

If the BIOS error message appears, press any key to resume or, hit <DEL> to enter the BIOS setup main menu, follow these steps:

1. Press <DEL>, and the BIOS Setup main menu appears, check if HDD is detected. If it is not detected, use Direction keys <↑↓> to choose “AUTO” and then go back to the main menu by pressing <ESC>. Move your cursor down with Direction keys <↓>, and choose “Save Settings and Exit”, a message dialog appears as seen below, hit <Enter>.

“Save current settings and exit (Y/N)? Y”

DMP Electronics Inc. 40

EBOX-333x Series

2.

User Manual

Go to “Exit” menu using the Direction keys <↑↓> and choose the option “Load Optimal Defaults”, then press <Enter>. A message dialog appears as seen below, hit “Y” key and presses <Enter> to save and recover to the factory setting.

“Load Optimal Defaults (Y/N)? Y”

(BIOS Setup menu “Exit”)

C. “Operating System Not Found” –

A message indicating that “Operating system not found” appear when the

VESA PC starts (Windows won’t start)

Enter the BIOS setup main menu by pressing <DEL> key, make sure that the correct boot drive is enabled.

If Windows still does not start, follow these steps to initialize the BIOS:

1. Turn off the EBOX-333x unit.

2. Remove any peripheral devices connected to the EBOX-333x unit.

3. Restart the EBOX-333x unit.

4. Press <

DEL

> to enter

BIOS Setup main menu

window.

5. Follow the steps as written in item

B. BIOS

error message.

If you have just connected EBOX-333x Series to a CD/DVD or USB Drivers, remove these peripherals. And restart to confirm that the Windows operating system starts properly. If EBOX-333x unit continues to display the message ”Operating system not found,” and Windows does not start, please contact your nearest dealer for servicing.

DMP Electronics Inc. 41

EBOX-333x Series

DMP Electronics Inc.

Chapter

6

User Manual

42

EBOX-333x Series

Terms and Conditions

User Manual

Warranty

The warranty terms for EBOX-333x Series are twelve (12) months from the shipped month.

During the warranty period, DMP Electronics Will repair replace the product covered under this limited warranty.

Service and Support

DMP Electronics Inc. provides the technical support for hardware problems with your system throughout the warranty period. The technical support service is limited to configuration and operation of EBOX-333x Series sold by DMP Electronics Inc. The technical support service does not offer software tutoring or training.

Return Merchandise Authorization

RMA

policy

If the DMP staff or dealer determines that a part is defective. Purchaser must call our technical support service to obtain an RMA number before attempting to return any part. Please refer to your nearest dealer for

To obtain an RMA number, Purchaser must follow procedures as below

1. Complete the DMP Electronics Inc. standard RMA Form and fax back to the RMA Department.

2. The RMA Number must be used within 7 DAYS

3. The RMA Number must be shown clearly on your shipping label.

4. DMP Electronics Inc. must receive all Returns before a replacement will be sent.

5. The repair cost depends on the parts, damage reasons, and whether under warranty period

… etc. The Seller will charge the Purchaser in a reasonable price.

6. A copy of the invoice for the RMA product(s) will also be shipped to Purchaser.

7. The freight of return to DMP Electronics Inc. is charged to the Purchaser's account and accompanied by an RMA number. Any Returns with freight collect will be refused and returned to you. After Repairing, the cost of freight will be paid by Seller.

8. DMP Electronics Inc. must receive all returned goods within the warranty period.

Shipping Policy

The Purchaser must pre-pay shipping for any defective system or parts returned under the warranty.

DMP Electronics Inc. shall not be liable for risk of loss or damage during shipment of your returned system or parts if you fail to insure the shipment.

All products must be shipped back to DMP Electronics Inc. in original or equivalent packaging. DMP

Electronics Inc. will ship the repaired or replacement product(s) to the Purchaser by freight prepaid.

Purchaser assumes the risk of loss. DMP Electronics Inc. shall not be responsible for failure of the delivery service to make on-time delivery.

DMP Electronics Inc. 43

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