Operating Instructions
Canister Vacuum Cleaner
HS11
en-US
M.-Nr. 10 847 181
2
Only Miele FilterBags, filters and accessories with the "Original Miele" logo can be used with this vacuum.
Only then can the suction power of the vacuum cleaner reach its optimum potential creating the best possible cleaning results.
USE OF NON-MIELE COMPONENTS MAY VOID
THE WARRANTY.
,
The use of FilterBags made of paper or a similar material, or FilterBags with a cardboard retaining plate can lead to serious damage to the vacuum cleaner and may void the warranty, just as with the use of FilterBags without the "Original Miele" logo.
The "Original Miele" Logo will appear on the packaging or directly on the FilterBag.
Purchasing new FilterBags and filters
Original Miele FilterBags and filters can be purchased from an authorized Miele vacuum dealer or by visiting the
Miele store at www.mieleusa.com.
Contents
IMPORTANT SAFETY INSTRUCTIONS ................................................................ 4
Appliance description ........................................................................................... 8
Caring for the environment ................................................................................ 10
Preparing for use ................................................................................................. 11
Use ........................................................................................................................ 15
Parking, transport and storage .......................................................................... 17
Maintenance ........................................................................................................ 18
Purchasing new FilterBags and filters ................................................................... 18
Ordering the correct FilterBags and filters ............................................................ 18
When to change the FilterBag............................................................................... 19
How the FilterBag change indicator works ........................................................... 19
How to replace the FilterBag................................................................................. 20
When to change the motor protection filter........................................................... 21
How to change the motor protection filter ............................................................ 21
When to replace the exhaust filter......................................................................... 21
How to replace the AirClean exhaust filter ............................................................ 22
Replacing the AirClean Plus 50, Active AirClean 50, and HEPA AirClean 50 exhaust filters ............................................................................................................ 23
Replacing one type of exhaust filter with another ................................................. 24
When to change the thread catchers? .................................................................. 24
How to replace the thread lifters ........................................................................... 25
Cleaning the roller on the AllTeQ floorhead........................................................... 25
Cleaning and care ............................................................................................... 25
Frequently Asked Questions .............................................................................. 26
Technical Service ................................................................................................. 27
Contact in case of fault ......................................................................................... 27
Warranty ................................................................................................................ 27
Optional accessories .......................................................................................... 27
Limited Warranty - Vacuum Cleaners USA ....................................................... 29
3
IMPORTANT SAFETY INSTRUCTIONS
This vacuum cleaner complies with current safety requirements.
Inappropriate use can, however, lead to personal injury and damage to property.
To avoid the risk of accidents and damage to the vacuum cleaner, please read the operating instructions carefully before using it for the first time. They contain important information on its safety, operation and maintenance.
Keep these operating instructions in a safe place and pass them on to any future user.
Always disconnect the vacuum cleaner from the power supply when you have finished using it, before changing any accessories, as well as for maintenance work and cleaning. Turn the vacuum cleaner off and unplug it.
Correct use
This vacuum cleaner is intended for cleaning flooring in domestic households and similar residential environments.
This vacuum cleaner can be used for all normal cleaning of carpets, rugs and hard flooring.
This vacuum cleaner is not intended for outdoor use.
This vacuum cleaner is intended for use at altitudes of up to
1300 ft (4000 m) above sea level.
The vacuum cleaner must only be used to vacuum dry floor surfaces. Do not use on people and animals. Any other usage, modification or alteration is not supported by the manufacturer and could be dangerous.
Persons which lack physical, sensory or mental abilities or experience with the machine should not use it without supervision or instruction by a responsible person.
4
IMPORTANT SAFETY INSTRUCTIONS
Safety with children
Danger of suffocation! Ensure that any plastic wrappings, bags, etc. are disposed of safely and kept out of the reach of children.
Do not allow the vacuum cleaner to be used as a toy. Close attention is necessary when used near children.
Technical safety
Before using the vacuum cleaner and its accessories, check for any visible signs of damage. Do not use a damaged appliance.
Ensure that the connection data on the data plate of the vacuum cleaner (voltage and frequency) match the household power supply.
Without modifications, the vacuum cleaner is suited for 50Hz or
60Hz.
The electrical outlet must be fitted with a 15 A fuse.
Reliable and safe operation of this vacuum cleaner can only be assured if it has been connected to the electricity supply.
Repairs must only be performed by an authorized service agent in accordance with national and local safety regulations. Unauthorized repairs could cause injury or machine damage. Otherwise the warranty will be void.
Do not pull or carry the vacuum cleaner by the power cord, and be careful not to damage the cord when withdrawing the plug from the socket. Keep the cord away from sharp edges and do not let it get pinched, for example, under a door. Avoid running the vacuum cleaner over the cord. This could damage the cord, plug or socket.
The appliance must not be used if any of these have suffered damage.
Do not use the vacuum cleaner if the power cord is damaged. If the power cord is damaged it must be replaced together with the cord reel. For safety reasons this must only be done by Miele Technical Service or a Miele authorized service technician.
5
IMPORTANT SAFETY INSTRUCTIONS
When vacuuming, in particular fine dust, e.g. sawdust, sand, plaster, flour, talcum powder etc., electrostatic charges build up naturally.
Under certain conditions these charges will be released. To avoid the unpleasant effects of these discharges, a metal inlay has been incorporated into the underside of the handle. Please make sure that you keep your hand in constant contact with this metal strip during vacuuming.
Do not let the vacuum cleaner get wet. Clean only with a dry cloth or slightly damp cloth when disconnected from the electrical supply.
Repairs should only be carried out by a Miele-authorized service technician. Repairs and other work by unqualified persons can cause considerable danger to users.
Defective components should be replaced by Miele original parts only. Only with these parts can the manufacturer guarantee the safety of the appliance.
Proper use
To avoid the risk of damage, do not use the vacuum cleaner without the FilterBag, dust compartment filter and exhaust filter in place.
The dust compartment cover will not close without a FilterBag inserted. Do not force it.
Do not vacuum up anything which has been burning or smoking, e.g., cigarettes, ashes or hot ash, whether glowing or apparently extinguished.
Do not use the vacuum cleaner to vacuum up any water, liquid or damp dirt. Wait until any freshly cleaned or shampooed rugs or carpets are completely dry before attempting to vacuum.
Do not use the vacuum cleaner to vacuum toner dust. Toner, such as that used in printers and photocopiers, can conduct electricity.
Do not vacuum up any flammable or combustible liquids or gases and do not vacuum in areas where such substances are stored.
6
IMPORTANT SAFETY INSTRUCTIONS
Do not vacuum at head height and do not let the suction get anywhere near a person's head.
Accessories
To avoid the risk of injury when vacuuming with a Miele turbobrush, do not touch the rotating roller brush.
It is not advisable to vacuum directly with the handle, i.e., without an accessory attached, as the rim could get damaged and you could hurt yourself on sharp edges.
Only use genuine FilterBags, filters and accessories with the
“Original Miele” logo on them. Otherwise the manufacturer cannot guarantee the safety of the product.
California Proposition 65
THE FOLLOWING WARNING IS REQUIRED BY THE STATE OF CALIFORNIA
FOR CALIFORNIA RESIDENTS ONLY:
WARNING:
Cancer and Reproductive Harm www.P65Warnings.ca.gov.
SAVE THESE INSTRUCTIONS
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Appliance description
The illustration shows the maximum number of features available
8
Appliance description
a
Handle b
Air inlet valve c
Release buttons * d
Telescopic suction wand * e
Telescopic suction wand release button * f
Connection socket g
Release buttons for the dust compartment cover h
Motor protection filter i
Original Miele filter bag j
Floorhead k
Carrying handle l
Park system for storage (on both sides of the vacuum cleaner) m
Original Miele exhaust filter * n
Foot switch for automatic cord rewind o
Power cord p
Rotary selector q
Park system for pauses during vacuuming r
On/off
foot switch s
Release button for accessories compartment t
Filter bag change indicator
* These features are model-specific and may vary or may not be available on your vacuum cleaner.
9
Caring for the environment
Disposal of the packing material
The cardboard box and packing materials protect the appliance during shipping. They have been designed to be biodegradable and recyclable.
Ensure that any plastic wrappings, bags, etc. are disposed of safely and kept out of the reach of children. Danger of suffocation!
Disposing of the FilterBags and filters
Filterbags and filters are made from environmentally friendly materials, and can be disposed of with the normal household waste, as long as they have been used exclusively for general household dust.
Disposing of your old appliance
Before disposing of your old appliance remove the FilterBag and filters and dispose of them with your household waste.
Electronic and electrical appliances contain many valuable materials. They also contain certain materials, compounds and components which were essential for their correct functioning and safety. These could be hazardous to your health and to the environment if disposed of with general waste or if handled incorrectly. Please do not, therefore, dispose of your old appliance with general waste.
Instead, please make use of officially designated collection and disposal points to dispose of and recycle electrical and electronic appliances. By law, you are solely responsible for deleting any personal data from the appliance prior to disposal. Please ensure that your old appliance poses no risk to children while being stored for disposal.
10
Preparing for use
Attaching the suction hose
Connect the suction hose to the handle
Insert the hose connector into the suction socket on the vacuum cleaner until it clicks into position. To do this, line up the guides on the two pieces.
Disconnecting the suction hose
Fit the connector at the other end of the suction hose into the handle until it clicks into position.
Connecting the handle to the wand
Press the release buttons at the side of the hose connector, and lift the hose from the socket.
Insert the handle into the wand until it clicks into position. To do this, line up the guides on the two pieces.
To release the handle from the wand, press the release button and pull the handle out of the wand, twisting it slightly as you do so.
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Adjusting the telescopic wand
One part of the telescopic wand is fitted inside the other so that the wand can be adjusted to suit your preferred height for comfortable vacuuming.
To separate the suction wand from the floorhead, press the release button and pull the suction wand away from the floorhead, twisting it slightly as you do so.
Adjusting the floorhead
This vacuum cleaner can be used for daily cleaning of carpets, rugs, and robust hard flooring.
Miele offers a range of other floorheads, brushes, and accessories for other types of flooring and special applications
(see “Optional accessories”).
Please observe the flooring manufacturer's cleaning and care instructions.
Hold the release mechanism and adjust the telescopic wand to the required length.
Connect the suction wand to the floorhead
Push the suction wand into the floorhead and turn it clockwise or counterclockwise until it clicks into position.
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Vacuum carpets and rugs with the brush retracted:
Press the foot switch .
Clean hard flooring which is not susceptible to scratching, and flooring with gaps or deep crevices in it with the brush protruding:
Press the foot switch
.
If the suction power of the adjustable floorhead seems too high, reduce the suction until the floorhead is easier to maneuver (see “Use – Regulating the suction power”).
Activating the TimeStrip
®
exhaust filter change indicator on the exhaust filter
Depending on the model, your vacuum cleaner will be fitted as standard with one of the following exhaust filters.
Press the release button on the recessed grip and raise the dust compartment lid as far as it will go.
a AirClean b AirClean Plus 50 (light blue) c Active AirClean 50 (black) d HEPA AirClean 50 (white)
If your vacuum cleaner is fitted with exhaust filter c or d , you need to activate the TimeStrip ® exhaust filter change indicator.
Remove the indicator strip.
Press the TimeStrip
®
exhaust filter change indicator.
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Crevice nozzle
Dusting brush
Upholstery nozzle
After approx. 10–15 seconds a thin red line will appear in the left-hand side of the display.
Close the dust compartment lid securely, making sure it clicks into position. Take care not to trap the filter bag when doing so.
How the TimeStrip ® exhaust filter change indicator works
Opening the accessories compartment
The TimeStrip ® exhaust filter change indicator shows the remaining functional life of the exhaust filter. After approx. 50 operating hours, or approx.
one year of average use, the display will be completely filled with red.
Using the accessories supplied
Press the release button on the accessories compartment lid.
The accessories compartment will then open.
Take out the accessory you require.
Press down firmly on the lid to close it.
14
Convertible floorhead Insert the plug into the socket.
If vacuuming for longer than 30 minutes, the cord must be pulled out all the way. Danger of overheating and damage.
Rewinding the power cord
For general use and also for vacuuming the stairs.
For safety reasons when vacuuming stairs, it is best to start at the bottom of the stairs and move upwards.
Use
Unwinding the cord
Turn off at the wall socket and unplug.
Press the rewind foot control. The cord will rewind automatically.
Turning the vacuum cleaner on and off
Pull the power cord out to the required length (max. cord length approx. 21" (6.5 m).
15
Press the On/Off foot control .
Regulating the suction power
The suction power can be regulated to suit the type of flooring being cleaned.
Reducing the suction power reduces the amount of effort required to maneuver the floor brush.
The vacuum cleaner has symbols on the controls which indicate the type of use the settings are suitable for.
Curtains, fabric
Upholstery, cushions
Deep pile carpets, rugs and runners
Energy-saving vacuuming. This setting is also very quiet
Low pile carpet and rugs
Hard flooring and heavily soiled carpets and rugs
When using the adjustable floorhead, if the suction seems too high, reduce the suction until the floorhead is easier to maneuver.
Turn the suction power selector manually to the suction power setting you require.
Opening the air inlet valve
It is easy to reduce the suction power for a short time, e.g., to prevent rugs or other objects being sucked into the vacuum cleaner.
Open the air inlet valve on the handle far enough to reduce the suction power.
This reduces the suction on the respective nozzle used.
During vacuuming
When vacuuming, pull the vacuum cleaner behind you on its wheels. You can stand it upright for vacuuming stairs and curtains, etc.
16
When vacuuming, in particular fine dust, e.g. dust, sand, plaster, flour, etc., electrostatic charges build up naturally. Under certain conditions these charges will be released. To avoid the unpleasant effects of these discharges, a metal inlay has been incorporated into the underside of the handle. Please make sure that you keep your hand in constant contact with this metal strip during vacuuming.
Parking, transport and storage
Park system for pauses during vacuuming
The park system allows you to conveniently park the suction wand and floorhead during pauses.
Slot the floorhead into the parking attachment on the vacuum cleaner.
If your vacuum cleaner is on a sloping surface, e.g., a ramp, retract the telescopic suction wand fully.
Park system for storage
Always disconnect the vacuum cleaner from the power supply when you have finished using it. Remove the plug from the socket.
Stand the vacuum cleaner upright.
It is a good idea to retract the telescopic suction wand fully.
17
Slot the floorbrush downwards into one of the parking attachments on the sides of the vacuum cleaner.
This makes the vacuum cleaner easier to carry or store.
Maintenance
Always switch off the vacuum cleaner for maintenance work and remove the plug from the outlet.
The Miele filtration system consists of three components:
– Original Miele FilterBag
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– Motor protection filter
– Original Miele exhaust filter
These will need to be replaced from time to time to ensure that your vacuum cleaner performs efficiently.
We recommend only using genuine
FilterBags, filters, and accessories with the “Original Miele” logo on them. This will ensure that the suction power of the vacuum cleaner is maintained, giving the best possible cleaning results.
FilterBags with the “Original Miele” logo on them are not made from paper or paper-based materials and nor do they have a cardboard collar. This is why our FilterBags are particularly long-lasting and reliable.
Please note that appliance faults and damage originating from the use of accessories which do not carry the
“Original Miele” logo will not be covered by the appliance guarantee.
Purchasing new FilterBags and filters
Original Miele FilterBags and filters are available from the Miele web store,
Miele Technical Service, and your Miele dealer.
Ordering the correct FilterBags and filters
Only use original Miele GN FilterBags with a blue collar and original Miele filters. These are identified by the “ORIGI-
NAL Miele” logo on the packaging.
FilterBags are disposable and intended to be used only once. Dispose of the entire FilterBag. Do not attempt to re-use. Blocked pores reduce the efficiency of the vacuum cleaner.
Every packet of original Miele FilterBags contains four bags, one AirClean exhaust filter, and one motor protection filter. Original Miele multipacks contain 16
FilterBags, four AirClean exhaust filters, and four motor protection filters.
Original Miele exhaust filters can also be purchased separately from your
Miele dealer or Miele Technical Service.
Please quote the model number of your vacuum cleaner when ordering to make sure you get the correct filter. You can also order all accessories via the Miele web store.
When to change the FilterBag
Change the FilterBag when the color marker in the FilterBag change indicator turns red.
Checking the FilterBag change indicator
Attach the standard adjustable floorhead to the vacuum cleaner.
Switch the vacuum cleaner on and select the highest power setting.
Lift the floorbrush off the floor a little.
How the FilterBag change indicator works
The FilterBag change indicator is set for normal household dust. This generally contains a mixture of dust, hair, threads, carpet lint, grit, etc.
However, if the cleaner has been used to vacuum up fine dust, such as plaster, brick dust, cement or flour, the pores of the FilterBag will become blocked very quickly.
This affects the air permeability of the bag, and the marker will indicate that the bag is “full” even when it is not. If this happens you must still change the
FilterBag because suction power will be greatly reduced by blocked pores in the
FilterBag.
If, on the other hand, a large amount of hair and carpet lint which typically contains a lot of air is vacuumed up, the indicator may fail to react even though the bag is full. You should still change it.
Both these extremes can occur.
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How to replace the FilterBag
Press the release catches at the side of the hose connector, and remove the hose from the socket.
Pull the FilterBag out by the grip on the collar.
Lift the release catch for the dust compartment lid and raise the lid as far as it will go.
The FilterBag has a flap which closes automatically when the dust compartment lid is raised to prevent any dust escaping.
Fit the new FilterBag into the holder as far as it will go. Leave it folded up when you take it out of the box.
Close the dust compartment lid securely, making sure it clicks into position. Take care not to trap the FilterBag when doing so.
An empty operation lock prevents the dust compartment lid from closing without a FilterBag in place. Do not use force!
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Insert the hose connector into the suction socket on the vacuum cleaner until it clicks into position. To do this, line up the guides on the two pieces.
When to change the motor protection filter
Replace this filter every time you start a new packet of filter bags.
Every packet of original Miele filter bags contains a motor protection filter. Multipacks contain four motor protection filters.
How to change the motor protection filter
Open the dust compartment lid.
Pull the filter bag out by the grip on the collar.
Lift up the filter frame until it clicks and remove the old motor protection filter. Hold by the clean, unsoiled section to remove it.
Replace with a new motor protection filter.
Close the filter frame.
Fit the filter bag into the holder as far as it will go.
Close the dust compartment lid securely, making sure it clicks into position. Take care not to trap the filter bag when doing so.
When to replace the exhaust filter
Depending on the model, your vacuum cleaner will be fitted as standard with one of the following exhaust filters.
21
How to replace the AirClean exhaust filter
Do not use more than one exhaust filter at a time.
Open the dust compartment lid.
a AirClean
Replace this filter every time you start a new packet of filter bags. Every packet of original Miele filter bags contains one
AirClean exhaust filter. Multipacks contain four AirClean filters.
b AirClean Plus 50 (light blue)
Replace this filter after approx. one year. Make a note of the date on the exhaust filter.
Release the filter grille and raise it upwards as far as it will go.
Grasp the used AirClean exhaust filter by the clean, unsoiled section and take it out (see arrow).
c Active AirClean 50 (black) d HEPA AirClean 50 (white)
Replace this filter when the TimeStrip ® exhaust filter change indicator is completely red. The indicator lights up after approximately 50 operating hours, which is equivalent to about a year of average use. You can continue vacuuming when the light comes on. However, the suction power will be reduced as will the effectiveness of the filter.
Replace it with a new AirClean exhaust filter.
22
If you wish to fit the AirClean Plus 50,
Active AirClean 50, or HEPA AirClean
50 exhaust filter, see “Replacing one type of exhaust filter with another”.
Close the filter grille.
Close the dust compartment lid.
Replacing the AirClean Plus 50, Active AirClean 50, and HEPA AirClean
50 exhaust filters
Do not use more than one exhaust filter at a time.
Open the dust compartment lid.
Insert a new exhaust filter, making sure it goes in properly, then push it down into position.
Lift the exhaust filter and remove it.
If you are using exhaust filter c or d , press the TimeStrip
®
exhaust filter change indicator.
After approx. 10–15 seconds, a thin red line will appear in the left hand side of the display for both exhaust filters.
If you wish to fit the AirClean exhaust filter, see “Replacing one type of exhaust filter with another”.
Close the dust compartment lid.
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Replacing one type of exhaust filter with another
Depending on model, your vacuum cleaner will be fitted as standard with one of the following exhaust filters:
If you are using exhaust filter c or d , you must also activate the
TimeStrip
®
exhaust filter change indicator.
a AirClean b AirClean Plus 50 (light blue) c Active AirClean 50 (black) d HEPA AirClean 50 (white)
Do not use more than one exhaust filter at a time.
When changing the filter please note
2. If you wish to replace exhaust filter b , c , or d with filter a , it is essential that you also fit the filter grille *.
* Filter grille – see “Optional accessories”
When to change the thread catchers?
The thread catchers on the suction inlet to the floor brush can be replaced.
Check them from time to time and replace them if the pile has worn down.
1. If you wish to replace exhaust filter a with filter b , c , or d , it is essential that you remove the filter grille before you fit the new exhaust filter.
24
How to replace the thread lifters Remove any threads and hair, replace the roller and refit the bearing, locking it back into position.
Replacement parts are available from your Miele dealer or through Miele
Technical Service.
Use a suitable screwdriver to remove the thread lifters from the slots.
Install new thread lifters.
Cleaning the roller on the AllTeQ floorhead
Clean the roller on the floorhead if required.
Release the bearing using a coin.
Press the bearing out, and remove.
Remove the roller.
Cleaning and care
Always disconnect the vacuum cleaner from the electrical supply before cleaning it. Turn off and unplug it.
Vacuum cleaner and accessories
The vacuum cleaner and all plastic accessories can be cleaned with a proprietary cleaner suitable for plastic.
Do not use abrasive cleaning agents, glass cleaning agents, allpurpose cleaners or oil-based conditioning agents!
Dust compartment
The dust compartment can, if necessary, be cleaned using a dry duster, brush or, if available, a second vacuum cleaner to vacuum the dust out.
Monitor the filter bag change indicator and inspect all filters regularly. Clean or replace them when necessary according to these Operating Instructions.
Do not let the vacuum cleaner get wet. If moisture gets into the appliance, there is a risk of electric shock.
25
Frequently Asked Questions
With the help of the following guide minor faults in the performance of the machine, some of which may result from incorrect operation, can be remedied without contacting the Service Department.
This guide may help you to find the reason for the fault, and how to correct it.
Problem
The vacuum cleaner turns off automatically.
Possible cause and solution
A temperature limiter turns the vacuum cleaner off automatically if it gets too hot.
This can occur if, for instance, large articles block the wand or when the FilterBag is full or contains particles of fine dust. A heavily soiled exhaust or dust compartment filter can also be the cause of overheating.
Turn the vacuum cleaner off immediately using the
On/Off foot switch , and unplug it.
After removing the cause, wait for approximately 20 -
30 minutes to allow the vacuum cleaner to cool down.
It can then be turned on again.
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Technical Service
Contact in case of fault
In the event of a fault which you cannot remedy yourself, please contact your
Miele dealer or Miele Technical Service.
Contact information for Miele Technical Service can be found at the end of this document.
Warranty
For more information about warranty conditions, please contact Miele Technical Service.
Optional accessories
Certain models are supplied as standard with one or more of the following accessories.
Please observe the flooring manufacturer's cleaning and care instructions.
These and many other products can be ordered from the Miele web store, Miele
Technical Service or from your Miele dealer.
Floor tools / Brushes
AllergoTeQ floorhead
(SBDH 285-3)
This floor brush is suitable for daily hygienic cleaning of all floor surfaces. The level of cleanliness of the floor shows in a color “traffic light” display when vacuuming.
TurboTeQ (STB 305-3) / Turbobrush
(STB 205-3)
This brush is ideal for removing lint and hair from short-pile carpet.
Floor brush Parquet (SBB Parquet-3)
This brush has natural bristles and is designed for use on smooth floors that are susceptible to scratching.
Floor brush Parquet Twister with swiveling head (SBB 300-3)
This brush is suitable for a variety of hard floor surfaces and has a swivel joint enabling it to get into awkward corners.
Parquet Twister floorbrush with swiveling head (SBB 300-3)
With natural bristle for vacuuming smooth hard floors and small gaps.
Floorbrush Parquet Twister XL with swiveling head (SBB 400-3)
With natural bristles for quickly vacuuming smooth hard floors and small gaps.
Other accessories
MicroSet accessory case (SMC 20)
This set is specially designed for cleaning small objects and difficult to reach areas (such as PC keyboards, stereo equipment, intricately carved furniture and ornaments, models, etc).
Turbo XS hand turbo brush (STB 20)
For vacuuming upholstery, mattresses or car seats, etc.
Universal brush (SUB 20)
For dusting books, shelves, etc.
27
Radiator brush (SHB 30)
For dusting radiators, narrow shelves and crevices.
Mattress tool (SMD 10)
For vacuuming upholstery, mattresses, cushions, curtains, covers, etc.
Crevice nozzle, 12" (300 mm)
(SFD 10)
Extra long crevice nozzle for cleaning in folds, crevices and corners.
Crevice nozzle, 22" (560 mm)
(SFD 20)
Flexible crevice nozzle for vacuuming hard to reach places.
Upholstery nozzle, 7 1/2" (190 mm)
(SPD 10)
Extra wide upholstery nozzle for cleaning upholstered furniture, mattresses and pillows.
Comfort handle with lighting (SGC
20)
Lights up the area being vacuumed.
Filters
AirClean Plus 50 exhaust filter
(SF-AP 50)
Effective filtration for particularly clean room air.
Active AirClean 50 exhaust filter
(SF-AA 50)
For a significant reduction of unpleasant odors. Ideal for households with pets or smokers.
HEPA AirClean 50 exhaust filter
(SF-HA 50)
Effectively filters fine dust and allergens.
Ideal for people allergic to house dust.
Filter grille
The filter grille is required if you wish to use an AirClean exhaust filter instead of an AirClean Plus 50 exhaust filter, an
Active AirClean 50 exhaust filter or a
HEPA AirClean 50 exhaust filter.
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Limited Warranty - Vacuum Cleaners USA
LIMITED WARRANTY - VACUUM CLEANERS USA
What This Warranty Covers And For What Period The Coverage Extends
Miele, Inc. (hereinafter "Miele") warrants to the original purchaser of this product, living in the United States of
America, who purchased their vacuum from a Miele Authorized Distributor or Dealer: a. That this product, including all of its Miele authorized parts is free of defects in material and workmanship.
b. That this product, if found to be defective within the stated warranty period, will be repaired free of charge to the consumer (both parts and labor) by an authorized Miele service agent.
c. The warranty period for vacuum cleaners other than those listed below and the Scout RX1 and RX2 is one (1) year from the date of purchase, with the following exceptions; vacuum motors, power head motors, and the structural integrity of the vacuum cleaner casings (bodies) are warranted for seven (7) years from the date of purchase.
d. The warranty period for the models listed below is five (5) years from the date of purchase, with the following exceptions; vacuum motors, power head motors, and the structural integrity of the vacuum cleaner casings
(bodies) for these models are warranted for ten(10) years from the date of purchase.
Model
Complete C3 HomeCare
Model
Complete C3 Brilliant
Model Model
Compact C1 HomeCare Classic C1 HomeCare (HEPA)
Complete C3 HomeCare+ Dynamic U1 HomeCare Compact C2 Homecare Blizzard CX 1 HomeCare e. The warranty period of the Scout RX1 and Scout RX2 is two (2) years from the date of purchase for the complete vacuum, except for the battery, which will be warranted for one (1) year from the date of purchase.
f. This warranty only applies while the product remains within the United States, and is null and void in any other US territories, possessions, or foreign countries.
Commercial Use
Vacuum cleaners other than the Scout RX1 and Scout RX2 used for commercial purposes, except for their motors, will be warranted for a period of six (6) months from the date of purchase. The motors of commercially used upright vacuums will be warranted for one (1) year and the motors of all other commercially used vacuum cleaners, except for the Scout RX1 and Scout RX2 will be warranted for two (2) years. There is no warranty for the Scout RX1 or Scout
RX2 used for commercial purposes. Thereafter this Limited Warranty shall be null and void.
What is not covered by this Warranty
This warranty does not cover damage or defects caused by or resulting from repairs, service or alterations to the product or any of its parts or accessories which have been performed by service centers or repairmen not authorized by Miele, or damage or defects caused by negligence, accident, abuse, misuse, improper or abnormal usage or maintenance of the product, its parts or accessories. Ordinary wear and tear or cosmetic damage (scuffs, scratches, gouges, dents, etc.) shall not be considered a defect in materials or workmanship.
Exclusion of Other Warranties
Except for the limited warranty provided herein, Miele disclaims any and all other express warranties with respect to the product. Any warranty of merchantability or fitness for a particular purpose is limited in its duration to the term of the limited warranty provided herein.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
Limitation of Liability for Special, Incidental or Consequential Damages
Miele will assume no liability, or other obligation with respect to any personal injury or property damage resulting from the use of a vacuum cleaner, or its accessories, replacement parts, etc., which has not been purchased from, or serviced by an Authorized Miele Dealer. Any purchaser who obtains a vacuum cleaner, accessories, replacement parts, etc., from someone other than an Authorized Miele dealer proceeds at their own risk.
Miele specifically disclaims any and all liability, whether directly or by way of indemnity, for special incidental, consequential or other damages, whether based on breach of contract, tort, strict or product liability, or any other legal theory.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.
Special State Laws
This Limited Warranty gives you specific legal rights; you may have other rights, which vary, from state to state.
Service
For service under this Limited Warranty, or to find an Authorized Miele Dealer in your area, please visit us at www.mieleusa.com.
Effective Date: January 1, 2018
©2018 Miele, Inc.
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Please have the model and serial number of your appliance available when contacting Technical Service.
U.S.A.
Miele, Inc.
National Headquarters
9 Independence Way
Princeton, NJ 08540
Phone:
Fax:
800-843-7231
609-419-4298 www.mieleusa.com
Technical Service & Support
Phone: 800-999-1360
Fax: 888-586-8056
[email protected]
International Headquarters
Miele & Cie. KG
Carl-Miele-Straße 29
33332 Gütersloh
Germany
Canada
Importer
Miele Limited
Headquarters and Miele Centre
161 Four Valley Drive
Vaughan, ON L4K 4V8 www.miele.ca
Customer Care Centre
Phone: 800-565-6435
905-532-2272 [email protected]
Complete C2 (SFxx0) - 3418 M.-Nr. 10 847 181 / 01
