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INSTALLATION MANUAL
The Qolsys IQ Panel 2 & IQ Panel 2+ is a 7” touchscreen built with an Android operating system, providing full security and smart home functionality in an easy to use interface.
Qolsys IQ Panel 2/2+
Software Version 2.5.0
INTRODUCTION
INCLUDED IN BOX
IQ Panel 2/2+
Power
Supply
Table
Stand
ABOUT THIS GUIDE
This document outlines the basic hardware specifications and software directions to install and customize the IQ Panel 2 & IQ Panel 2+. Note that the information presented is not comprehensive, but is specifically dedicated to those menus, features, and systems accessible solely to those with the proper installation code.
Features accessible to users and installers alike are outlined in the IQ Panel 2 User
Guide. The information contained is confidential and proprietary, and is solely owned by Qolsys Inc. Any reproduction, modification or distribution without permission is strictly prohibited.
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SUPPORT
?
QUESTIONS?
Contact us at [email protected]
TABLE OF CONTENTS
PANEL OVERVIEW
5- Exterior Front
6- Exterior Back
7- Interior
INSTALLING THE PANEL
9- Wall Mount Option
10- Table Stand Option
11- Wiring Diagram
12- Powering the Panel
USER INTERFACE
14- Home Screen Overview
15- Message Center
16- Settings Tray
PROGRAMMING
18- Screen Lock
19- Settings
21- Advanced Settings
22- Setup Wizard
26- Installation
28- Installer/Dealer Settings
36- System Logs
37- Siren and Alarms
39- Security and Arming
42- Camera Settings
44- Z-Wave Device List
45- Sound
49- Partitions
50- Local Automation
SECURITY SENSORS
53- Security Sensors
54- Auto Learn Sensor
55- Add Sensor
56- Scan QR Code
57- Partition Name
58- Sensor Type
59- Sensor Groups
74- Sensor Name
76- Chime Type
77- Voice Prompts
78- Source
79- Edit Sensor
80- Delete Sensor
81- Sensor Status
83- Panel Motion Settings
WI-FI DEVICES
85- Wi-Fi Devices
87- Access Point Settings
88- AP Connected Devices
89- IQ Remote Devices
90- 3rd Party Connections
Z-WAVE™ DEVICES
92- Z-Wave Devices
93- Add Device
94- Clear Device
95- Delete Failed Device
96- Remove All Devices
97- View/Edit Associations
98- Z-Wave Settings
100- SmartStart
101- Provisioning List
BLUETOOTH DEVICES
103
-
Bluetooth Devices
104- Add Device
105- Edit Device
106- Delete Device
107- Remove All Devices
108- Settings
109- Add Speaker
SYSTEM TESTS
111- System Tests
113- Wi-Fi Test
114- Sensor Test
118- Cellular Test
119- Image Sensor Config
120- Z-Wave Test
121- Rediscover Network
122- Neighbor Info
123- Counters
125- Z-Wave Diagnostics
126- Advanced Z-Wave Diag
127- PowerG Test
128- Zigbee Test
129- Panel Glass Break Test
132- Dual Path Test
133- Daughter Cards Test
134- Panel Test
CUSTOMIZATION
136- User Management
137- Dealer Branding
138- Contact Info
139- Load Custom Logo
140- On-Screen Billboard
141- Load Help Videos
142- Connecting to Wi-Fi
143- Weather
144- Photo Frame
147- Load Images from SD Card
MAINTENANCE
149- Upgrade Software
150- Upgrade Software Using Wi-Fi
151- Software Update Via SD Card
152- Automatic Background Check
153- Battery Replacement
TROUBLESHOOTING
155- About
158- Power Down
159- Panel Reboot
160- Hard Reboot
161- Panel Test Troubleshooting
163- Cannot Load Help Videos
LEGAL
165- Important Information
SPECIFICATIONS
173- Specifications
175- Supported S-Line Sensors
176- Supported PowerG Sensors
PANEL
OVERVIEW
Warning: This Product should be installed in accordance with the National Fire Alarm Code, ANSI/NFPA 72, (National Fire Protection Association,
Batterymarch Park,Quincy, MA 02269) and with National Electric Code, ANSI/NFPA 70. Printed information describing proper installation, operation, testing, maintenance, evacuation planning, and repair service is to be provided with this Product. In Canada the product shall be installed in accordance with the Standard for the Installation of Residential Fire Warning Systems, CAN/ULC-S540.
Warning: For Canadian installations this Product and all sensors associated with it (collectively, the “System”) should be tested once a week. The test shall be performed also with primary DC power de-energized. For recommended smoke detectors maintenance instructions refer to user manual associated with compatible Qolsys model QS5110-P840 smoke detector.
PANEL OVERVIEW
EXTERIOR FRONT
User Interface
Panel Camera
Page Indicator
Microphones
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LED Status Light
PANEL OVERVIEW
EXTERIOR BACK
Mounting holes single, double or triple “gang” box compatible
Micro SD
Card Slot
Speaker
RF Antenna routing hole
For UL1610 applications this screw shall be used for tamper protection against mounting removal
Microphone
Rear Access Cover
Optional locking screw for wall mount
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Optional locking screws for table mount
Siren
Speaker
Microphone
PANEL OVERVIEW
INTERIOR
PowerG or Image
Sensor Radio
(PowerG Radio is
Standard
on IQ Panel
2+. PowerG modem is required for
UL1610 compliant installations
Image Sensor Radio is
Optional
and not available for use on IQ Panel 2+ with PowerG)
Z-Wave Plus™
Radio
Cellular Antenna Expansion Slot PowerG or
Image Sensor Antenna
Siren
Barrel Jack
Power
LTE Sim Card
“Tool-less”
Terminal Block
Security
RF Radio
(319.5 MHz, 345 MHz or 433 MHz)
Panel Battery *
Tamper Switch
*CAUTION
The battery should NEVER be disconnected without following proper power-down procedures
Failure to comply may result in data corruption, panel failure, and a void of the manufacturer's warranty
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INSTALLING
THE PANEL
INSTALLING THE PANEL
WALL MOUNT OPTION
2
1
3
2
Note: For UL/ULC Commercial Burg installations (UL1610/ULC-
S304 Security Level II compliant) use only wall mount option
2
This product when installed as per these instructions does not present the risk of fire, electric shock, or injury to persons.
1
1 . Insert your thumb or finger under the opening on the back cover and firmly pull up to remove. This cover is not needed for wall mount.
2 . Press tabs on the bottom of the panel and pull apart to remove the back plate.
Mount to the wall using appropriate hardware ensuring it is level.
1 . Hang the front of the panel with the hanging strap on the back plate as shown above.
2 . Using the provided hole in the lower right hand side of the backplate as a template, drill a
1/4” hole in the wall and feed the white RF antenna into the wall.
3. Screw required in break-away wall tamper for UL 1610
IMPORTANT : Not properly routing the RF antenna in the wall will greatly reduce RF sensor range.
1
Connect the power supply to the barrel jack or to the (+/
Red) and (-/Black) terminals if using a custom length wire.
1 . Latch the bottom of the panel into place, ensuring the the RF antenna and power wire are routed into the wall and not pinched.
2 . Swing the panel up towards the 4 snap tabs at the top.
Firmly pinch “
diagonally and down
” from the top front of the bezel at all 4 snap tab locations to ensure proper closure. You will hear a “pop” or “snap” sound when each tab has closed properly and the gap along the top should be tightly seated.
IMPORTANT : Not properly closing the panel could result in damage to the backplate or false panel tampers.
INSTALLING THE PANEL
TABLE STAND OPTION
3
1
2
Insert your thumb or finger under the opening on the back cover and firmly pull up to remove.
1. With the included power supply and cable, plug the barrel connector into the jack next to the terminals as shown above.
2.
Route the cable under the hook next to the battery.
3.
Route the cable through the strain relief opening.
Replace the cover by inserting the top first, then while making sure the cable passes under the opening firmly press down on the bottom until the cover “snaps” into place.
Insert table stand dowels into the 2 upper keyholes.
Slide the stand firmly upwards until you hear a
“click” from each side.
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INSTALLING THE PANEL
WIRING DIAGRAM
BARREL JACK FOR
USE WITH SUPPLIED
BARREL CONNECTOR
CABLE ONLY.
STRIPED WIRE IS
POSITIVE (+)
5vDC to 7vDC** IN
BARREL JACK
5vDC to 7vDC* IN
GND
SENSOR 1
GND
SENSOR 2
GND
EXT SIREN
GND
**WARNING! Use 5vDC to
7vDC** Power Supply ONLY
Input rating: 100-240vAC, 50/60Hz, 0.2A
Output rating: 5.0 - 7.0vDC, 1.0A
Model SW-055100A or SW-050100A or
SW-070100AB
4.7k EOL
-
4.7k EOL
+
EXT SIREN:
Maximum Voltage: 12vDC
Maximum Current: 300mA
CLOSED LOOP
CIRCUIT
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NOTES
IMPORTANT IF USING CUSTOM LENGTH
WIRE:
- 5.5vDC Transformer: Use 18AWG wire no longer than 25ft to ensure sufficient power is received at the panel.
- 7vDC Transformer: Use 18AWG wire no longer than 100ft to ensure sufficient power is received at the panel.
* The minimum permissible wire size shall not be smaller than 22 AWG
** A 7vDC power supply is only supported on panels with hardware revision E or newer.
NOTE: Inputs are used only for residential
Burglary applications. SENSOR 1, 2 & EXT
SIREN are not permissible in UL1610 installations.
NOTE: Use only UL/ cUL listed external siren in UL/cUL listed installations.
Rating:12vDC/300mA
INSTALLING THE PANEL
POWERING THE PANEL
Connect power supply.
WARNING! Use a 5vDC to 7vDC Power Supply ONLY
If using the provided cable, the “striped” wire is (+)
Note: Power supply shall be located within same room as control unit
Press and hold the power button on the right side of the panel for 3 seconds to power up.
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USER
INTERFACE
USER INTERFACE
HOME SCREEN OVERVIEW
The home screen is divided into three sections. The header shows the date & time, today’s weather, message center and the Settings tray. The Primary interface shows arming options and sensor status & partition select. The footer shows panic options and additional pages.
Header &
Settings Tray
Primary User
Interface &
Partition
Page
Indication and
Emergency
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USER INTERFACE
MESSAGE CENTER
The header contains the the pull down settings tray, the weather icon, time/date and a message icon in the upper right portion of the screen where you will find Security Provider messages and contact info, alerts, video tutorials and FAQ’s
This is where you will find the Security Provider’s Contact Information
This is where you will find Video Tutorials to help with common questions
This is where you will find messages from the Security Provider, Panel
Alerts and Alarm Notifications.
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USER INTERFACE
SETTINGS TRAY
To access the Settings tray swipe down on the bar at the top of the screen. The
Settings tray has quick access to system, battery, Wi-Fi, bluetooth & cellular status as well as volume control, brightness, a lock screen icon and other quick settings.
FIND IT
Swipe down for access
When partitions are
ENABLED, a Lock
Screen icon replaces the Status icon.
Touch this icon to switch between partitions.
When partitions are
DISABLED, a Status icon resides in the upper left corner of the settings tray.
Touch this icon to return to the security page.
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PROGRAMMING
PROGRAMMING
SCREEN LOCK
When the “Screen Lock” or “Partitions” setting are enabled, a lock screen will be presented once the panel has been woken from either a touch on the screen or pressing the wake/sleep button on the side of the panel. This prevents unauthorized access to the panel and/or one partition from accessing another as well as managing permissions to “Advanced Settings”.
4 DIGIT SCREEN LOCK
6 DIGIT SCREEN LOCK
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PROGRAMMING
SETTINGS
The Settings page allows quick access to various simple features & settings that do not require the protection of a
Dealer, Installer or Master code to be changed.
FIND IT
Swipe down for access
SETTINGS
Setting
Display
SD Card
Weather Temperature
Status
Z-Wave™ Device Status
Other Z-Wave Devices
Description
Adjust brightness, font size & 12/24 hour time
Mount, unmount and manage SD Cards that are installed in a panel
Toggle between Farenheight and Celcius
View the "Current Status" of security sensors: Zone #, Name, Status
(Open, Close, Active, Idle, Tamper, Failure), Battery and sensor History. Also view “Alarms” and “History” for security sensors globally
View the "Current Status" of Z-Wave devices: Name, Type, Status (Normal,
Failure), and Battery. Also view “Alerts” and “History” for Z-Wave globally
Shows Z-Wave devices that are learned into the panel but that are not part of the main user interface (Lights, Locks, Thermostats & Garage Doors)
PROGRAMMING
SETTINGS
Setting
EU Events
Automation
Activity Monitor
License
Advanced Settings
Description
Display events as required for EN Grade 2.
NOTE:
This icon will only appear when the “En Grade 2" setting is Enabled.
Add, Edit or mange local lighting automation rules. These rules are separate from any cloud based rules that may be set through Alarm.com. Examples of possible rules are as follows:
-
Night
: Turns light on at 7pm and off at 6am
-
Evening
: Turns light on at 7pm and off at 11pm
-
Front Door
: Turns light on for 15mins when Front Door opens between 5pm and 7am (must have a sensor with the default quick name “Front Door” added in the panel)
-
Doorbell
: Turns light on between 5pm and 7am for 15 mins when Doorbell is activated (must have a sensor with the default quick name “Doorbell” added in the panel)
Activity Monitor allows access to disarm sensors that are programmed as 24 hours zones, such as Sensor
Groups 8, 9 & 25. A valid Master, User or Guest code is required to control 24 hour activity sensors. 2 options are provided:
-
Quick Access
: 300 second temporary access
- Deactivate
: Disarms 24 hour sensors until they are re-activated manually
Qolsys End User License Agreement
Access advanced settings & programming. A valid Dealer (default 2222), Installer (default 1111) or Master
Code (default 1234) is required
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PROGRAMMING
ADVANCED SETTINGS
INSTALLER MENU (1111)
To access the Advanced Settings menu pull down the
Settings tray at the top of the screen, select “Settings” and then “Advanced Settings”. Enter your dealer, installer or master code. The code used to enter Advanced Settings determines the level of access. When using partitions the code entered at the screen lock determines the access level for Advanced Settings.
DEALER MENU (2222)
FIND IT
Swipe down for access
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
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* The “Partitions” icon will only appear if Partitions are enabled under Installer/Dealer Settings
PROGRAMMING
SETUP WIZARD
Setup Wizard
The “Easy Install Wizard” is an onscreen, step-by-step programming tool that makes the already fast and intuitive installation process even easier, ensuring every install is consistent and follows best practices.
FIND IT
Launch Wizard
Selecting Launch Wizard will initiate the Easy Setup Wizard based on the page configuration chosen.
Wizard Settings
Choose which pages you want to be shown during the Wizard walkthrough. Select Advanced or
Simple sensor setup.
Swipe down for access
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
SETUP WIZARD
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PROGRAMMING
LAUNCH WIZARD
Launch Wizard
Selecting Launch Wizard will initiate the Easy Setup Wizard based on the page configuration chosen in Wizard Settings. Available pages are: Welcome,
Network, System Check, Security, Sensor Test, Panel Glass Break, Z-Wave,
Bluetooth, IQ Remote, Users, Dealer & Update.
FIND IT
Swipe down for access
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
SETUP WIZARD
LAUNCH WIZARD
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PROGRAMMING
WIZARD SETTINGS
Wizard Settings
Choose which pages you want to be shown during the Wizard walkthrough.
Select Advanced or Simple sensor setup
Update
Setting
Security
Security Sensor Setup
Format
Panel Glass Break
Z-Wave
Bluetooth
Default
Enabled
Enabled
Advanced
Enabled
Enabled
Enabled
Description
Show the option to check for software updates in the Setup Wizard
Show the option to add and edit security sensors in the Setup
Wizard
Determines whether the Security page of the Setup Wizard shows
Advanced Sensor pairing (PRO) or Simple Sensor pairing (DIY)
Show the option to enable or disable the panel glass break in the
Setup Wizard
Show the option to include and edit Z-Wave devices in the Setup
Wizard
Show the option to pair Bluetooth devices in the Setup Wizard
FIND IT
Swipe down for access
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
SETUP WIZARD
WIZARD SETTINGS
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PROGRAMMING
WIZARD SETTINGS
Users
Dealer
Setting
IQ Remote
Sensor Signal Test
Default
Enabled
Enabled
Enabled
Description
Show the option to add users in the Setup Wizard
Show the option to add and edit Dealer Contact Info in the Setup
Wizard
Show the option to pair IQ Remotes in the Setup Wizard
Enabled Activate the sensor test as part of the Setup Wizard
FIND IT
Swipe down for access
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
SETUP WIZARD
WIZARD SETTINGS
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PROGRAMMING
INSTALLATION
If Dealer Contact info is not previously filled out or pushed from Alarm.com, a pop up is generated when accessing the “Installation” icon, requiring that dealer contact information to be entered. This information is used to populate the “Contact Us” tab in the Message
Center.
NOTE
: Company Name and Company Phone Number are required and must be filled out to continue with panel programming.
FIND IT
Swipe down for access
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
INSTALLATION
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PROGRAMMING
INSTALLATION
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FIND IT
Swipe down for access
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
INSTALLATION
PROGRAMMING
INSTALLER/DEALER SETTINGS
Installer/Dealer Settings
Change panel settings like supervisory times, power and cell loss timeout and
SIA settings.
Setting
Account Number
Power Management
SIA Power Restoration
Loss of Supervisory Signals for Emergency Sensors
Loss of Supervisory Signals for PowerG Emergency
Sensors
Loss of Supervisory Signals for Z-Wave
Default
blank
Description
Security provider account number (up to 10 characters)
Enabled An energy-saving function when running on battery power only
Disabled Turn on or off sensor hold for 60 seconds during power restore
4
4
4
Select the length in hours (4, 12, 24) before reporting a loss of supervision on life safety devices.
NOTE:
For UL/cUL Resi Fire and UL Commercial Burg (UL1610) the wireless supervision window for Emergency sensors (Smoke, Heat & CO Detectors) shall be set to 4h
Select the length of time (20, 30 min, 1, 2, 4, 12, 18 hours) before reporting a loss of supervision on PowerG life safety devices.
NOTE:
For UL/cUL Resi Fire and UL Commercial Burg (UL1610) the wireless supervision window for Emergency sensors (Smoke, Heat & CO Detectors) shall be set to 4h
Select the length in hours (4, 24) before reporting a loss of supervision on Z-Wave Sirens.
FIND IT
Swipe down for access
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
INSTALLATION
INSTALLER/DEALER
SETTINGS
* Additional options available only through the Dealer Code.
PROGRAMMING
INSTALLER/DEALER SETTINGS
Setting
Loss of Supervisory Signals for Non
Emergency Sensors
Loss of Supervisory Signals for
PowerG Non Emergency Sensors
Loss of Cell Signal Timeout
Communication Test
SIA Limits
NOTE
: For UL resi burg set entry delay to 45 sec and exit delay to max 120 sec. For UL
Commercial Burg (UL1610) maximum entry and exit delay should not exceed 60 sec.
NOTE:
For ULC Security Level I (resi burg) set entry delay to 180 sec. For ULC Security Level II
(commercial burg) set entry delay to 60 sec and exit delay to 45 sec max.
Default
24
24
30
Monthly
Enabled
Description
Select the length in hours (4, 12, 24) before reporting a loss of supervision on security devices.
NOTE:
For UL/cUL Resi Fire and UL Commercial Burg (UL1610) the wireless supervision window for Non-Emergency sensors (all intrusion sensors) shall be set to 4h
Select the length of time (20, 30 min, 1, 2, 4, 12, 18 hours) before reporting a loss of supervision on PowerG security devices.
NOTE:
For UL/cUL Resi Fire and UL Commercial Burg (UL1610) the wireless supervision window for Non-Emergency sensors (all intrusion sensors) shall be set to 4h
Select the length in minutes (10-120) before reporting a loss in cellular signal.
NOTE:
For UL Commercial Burg (UL1610) the cell supervision is hardcoded to 200s
Choose Never, Daily, Weekly or Monthly when enabling the communication test.
When
enabled
, the range for entry and exit delays is as follows:
-Entry delay: 30-240 seconds, Exit Delay: 45-254 seconds
When
disabled
, the range for entry and exit delays are as follows:
-Entry delay: 5 to 240 seconds, Exit delay: 5 to 254 seconds
When
enabled
the range for Dialer Delay is: 15 to 45 seconds
When
disabled
the range for Dialer Delay is: 0 to 254 seconds
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PROGRAMMING
INSTALLER/DEALER SETTINGS
Setting Default
EN Grade 2
EU Event Swinger Shutdown Count
Disabled
3
Description
The setting enables EN Grade 2 compliance on the Panel. When Enabled, the following behaviors and/or settings are changed automatically:
- Entry Procedure (EU) - follows entry procedures and alarm transmission delays specified by EN 50131
- Disables the “Auto Bypass” setting so that the Panel will protest arming when sensor and panel trouble conditions are present (i.e. Open, Tamper, Low Battery, etc)
- Trouble condition alerts can not be acknowledged until the condition is resolved
- Trouble beeps are expanded to include fault indications required by EN 50131
- “Screen Lock” setting is enabled automatically. Screen will lock 30 seconds after
Disarming
- A new icon called “EU Events” is added to the “Settings" page which records mandatory history events specified by EN 50131.
- “Loss of Supervisory Signals for PowerG Non-Emergency Sensors” is set to 2 hours by default.
- “LED Indicator” setting is Disabled automatically.
- “Partitions” setting is not available.
- “Dealer or Installer Access Requires User Permission” setting is Enabled automatically.
Determines the number of times a particular event will record to “EU Events” log before shutdown. The count (3-10) will reset after and arm or disarm event.
NOTE:
This setting is greyed out and not selectable unless EN Grade 2 is Enabled.
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PROGRAMMING
INSTALLER/DEALER SETTINGS
Setting
Favorite Languages
Standby Button
LED Indicator
6 Digit User Code
Commercial Sensor and Device
Names
Wellness Support
WI-FI Warning Messages
Default
English/Español
Enabled
Enabled
Disabled
Disabled
Disabled
Enabled
Description
Set the Panel's language toggle to your favorite 2 languages. Choose from English
(United States), Français (Canada), Español (Estados Unidos), Italiano (Italia), Nederlands
(Nederland), Norsk bokmål (Norge), Svenska (Sverige) and Íslenska (Ísland).
Turning this setting off completely disables the “Power Button” on the right side of the panel and all of it's functions. To re-enable this setting you must first check the box then follow the on screen prompts to press the “Toggle" switch in the back of the panel
Manually Enable/Disable the LED Status Light on the panel.
NOTE:
This setting will automatically be set to Disabled when EN Grade 2 is Enabled.
This is a global setting for all codes used on the panel and changes the input from 4 digits to 6 digits. When enabled, a “00” will be appended to all existing 4 digit codes
Enabling this features changes the sensor name vocabulary from residential naming to commercial naming.
When Enabled, Auxiliary Pendants learned into Group 6 behave like a traditional PERS pendant. The system generates a signal to Alarm.com but does not generate a loud local alarm that needs to be disarmed between button presses.
NOTE:
This feature can not be enabled if
Partitions are enabled.
When enabled the panel will display a pop up when entering “Settings” letting the end user know that Wi-Fi has been disconnected.
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PROGRAMMING
INSTALLER/DEALER SETTINGS
Setting
Partitions
Default
Disabled
Other Automation (Beta)
Security Page
Wellness Page
Check-in/Check-Out
Home Control Page
Door Lock Page
Disabled
Enabled
Disabled
Disabled
Disabled
Enabled
Description
Create up to 4 partitions by enabling this feature.
NOTE:
This setting will automatically be greyed out and unavailable when EN Grade 2 is Enabled.
When Enabled, the Panel can support Zigbee Automation devices as well as Deako
Lighting integrations. These devices are added through the “Other Automation” icon that will appear under the “Devices” icon.
NOTE:
Zigbee integration requires that a Zigbee daughter card be installed in the panel.
Choose whether or not you want the “Security Page” to appear as part of primary user interface on the panel.
NOTE:
Before the Security Page can be disabled, you must enable the “Wellness Page” or the “Home Control Page”. This feature can not be disabled if Partitions are enabled.
Choose whether or not you want the “Wellness Page” to appear as part of primary user interface on the panel.
NOTE:
This feature can not be enabled if Partitions are enabled.
Choose whether or not you want a “Check-in” and “Check-out” button to appear as part of the Wellness Page UI. This feature allows a nurse to check in/out and have their picture taken by the panel as record of their visit.
NOTE:
The Wellness Page must be enabled in order for this feature to also be enabled.
Choose whether or not you want the “Home Control Page” to appear as part of primary user interface on the panel.
NOTE:
Before the Home Control Page can be enabled there must be at least two
(2) different “types” of automation devices added to the panel (Lights, Locks or Thermostats). This feature can not be enabled if Partitions are enabled.
Choose whether or not you want the “Door Lock Page” to appear as part of primary user interface on the panel anytime a Door Lock is added as a device.
PROGRAMMING
INSTALLER/DEALER SETTINGS
Setting
Thermostat Page
Scenes Support
Panel IP Camera
Stream Live Video Cameras to IQ
Remote
PowerG RF Jam Detection
Jam Detection
Default
Enabled
Disabled
Disabled
Disabled
Disabled
Disabled
Description
Choose whether or not you want the “Thermostat Page” to appear as part of primary user interface on the panel anytime a Thermostat is added as a device.
When enabled, a new icon will appear in the panel UI on left hand footer enabling the use of Scenes that have been created on Alarm.com.
NOTE:
This feature can not be enabled if
Partitions are enabled.
Reserved for future feature not yet implemented. When Enabled, this setting allows the built-in Panel Camera to show up in Alarm.com as a camera that can be added to the account for rule triggered video uploads such as: Uploading a video clip on Alarm, Door open, etc.
NOTE:
This feature can not be Enabled if Panel Motion Detector is Enabled.
This setting allows a user to view cameras from the IQ Remote. When enabled, Cameras that are streaming to the primary panel will also stream to the IQ Remote.
When enabled the system can detect when an unusual amount of RF signals are being transmitted in the PowerG spectrum leading to a potential panel malfunction. This event reports to the central station when enabled. Choose from Disabled, UL20/20 or En
30/60.
When enabled the system can detect when an unusual amount of RF signals are being transmitted on the frequency of the legacy daughter card installed in the panel
(319.5MHz, 345MHz or 433MHz) leading to a potential panel malfunction. This event reports to the central station when enabled.
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PROGRAMMING
INSTALLER/DEALER SETTINGS
Setting
Jam Detection Local Alarm
NOTE:
Not evaluated by UL/cUL
RF Jam Sensitivity Level
Allow Master Code to Access Security
Sensors
Open/Close Reports Allowed For
Auto Learn
Panel Glass Break Detector Disabled
Default
Disabled
Normal
Disabled
Enabled
Panel Motion Detector
Panel Ambient Noise Detector (beta)
Disabled
Disabled
Description
When enabled the system will sound a local alarm. “Jam Detection” must be active for this to function properly
Choose between HIGH and NORMAL sensitivity levels
Allow the Master Code to access to the Security Sensor icon, including Auto Learn
Sensor, Add Sensor, Edit Sensor, Delete Sensor, Sensor Status & Sensor Group
Rather than sending a tamper to auto learn a sensor, enabling this will allow an open/ close of the sensor to trigger auto learn
Creates an independent zone that leverages the panel’s built-in microphones to act as a glass break detector. This will fall into the zone order at the time you enable this feature.
NOTE:
This feature can not be Enabled if Panel Ambient Noise Detection is Enabled.
Creates an independent zone that leverages the panel’s built-in camera to act as an activity motion detector. This will fall into the zone order at the time you enable this feature. Motion can trip once every 4 minutes.
NOTE:
The panel motion detector is for activity monitoring and automation only (Group 25) and will not create an alarm condition or act as a security PIR. This feature can not be Enabled if Panel IP Camera is Enabled.
When Enabled, the Panel's built-in microphones can monitor for loud noise detection above a settable dB threshold and generate an alert. Useful for MDU, apartments and short term rentals where noise complaints are a concern. After an alert is generated, a 30 second cool down period is instituted.
NOTE:
This feature can not be Enabled if Panel Glass Break
Detector is Enabled.
PROGRAMMING
INSTALLER/DEALER SETTINGS
Setting
Ambient Noise Threshold
Zigbee Network Type
Delete All Sensors
Delete All Z-Wave Devices
Zigbee Reset
Master Reset*
Data Recycle
IQ Remote Reset Authentication
Default
100 dB
Description
Set the threshold at which the Panel Ambient Noise Detector determines there is enough noise to generate an alert. Choose from 80, 90, 100, 110 or 120 dB.
NOTE:
This setting is greyed out and not selectable unless Panel Ambient Noise Detector is Enabled.
Home
Automation and
Security
Choose which type of Zigbee network you’d like to use. Options are Home Automation and Security or Smart Energy.
NOTE:
This setting only appears when a Zigbee daughter card is installed in the Panel.
Deletes all security sensors and Bluetooth devices programmed in the panel
Performs a factory reset on the Z-Wave controller. Does not factory reset previously included devices.
Deletes all Zigbee sensors and resets the Zigbee Network
Restores panel to factory settings and erases all content
This feature erases all User data previously stored. (Wi-Fi SSID & Password, User Codes, Panel Camera
Images, Custom PhotoFrame Images, Message Center & Panel Event History).
Disabled
If Enabled, the IQ Remote will require authentication (Dealer or Installer Code) to master reset it.
QOLSYS CONFIDENTIAL AND PROPRIETARY
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PROGRAMMING
SYSTEM LOGS
Setting
Upload logs to the server
Auto Upload
Logs
Log Level
System logs allow the panel to send non-customer identifying information to the server for troubleshooting and bug identification.
Default
Requires manual push
Description
Tell the panel to begin uploading a history of it's activity to the server. This information is used to troubleshoot bugs and diagnose panel problems. The panel will upload any logs saved in it’s memory
Disabled Automatically upload the system’s log to the servers every 24 hours
Debug
Tell the panel how much information to record in log files.
No log output:
No information recorded
Fatal
: Record fatal or severely problematic information only
Error
: Record all errors and fatal issues
Warn
: Record warnings, errors, and fatal issues
Info
: Record all generic, non-customer related information
Debug
: Record diagnostic messages, Info, Warnings, Errors, and Fatal issues
Verbose
: Record all non-customer identifying information
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SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
INSTALLATION
SYSTEM LOGS
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE OF 178
PROGRAMMING
SIREN AND ALARMS
Siren and Alarms
Change siren and alarm settings for certain types of alarm events.
Setting
Panel Sirens
Siren Annunciation
Fire Verification
Severe Weather Siren
Warning
Default
All Sirens
On
Disabled
Disabled
Enabled
Description
All Sirens Off:
This will disable the siren for all alarm types including any paired or hardwired external sirens. After 30 mins the fire siren will be re enabled.
All Sirens On:
This is the default setting which enables the siren for all alarms
Installer/Test Mode:
This disables the siren for all alarm types including any paired or hardwired external sirens for 30 mins then all sirens are re-enabled
Panel siren pauses periodically to announce which locations have triggered the alarm.
NOTE:
for UL/cUL this feature is not allowed for Fire, CO, Burglar Alarm
When enabled, panel requires two fire events from smoke detector (one detector twice or two detectors once each)
NOTE:
Not allowed on UL/cUL installations
When enabled, siren will sound when the panel receives a severe weather alert. When disabled, panel will use severe weather chime
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SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
INSTALLATION
SIREN AND ALARMS
PROGRAMMING
SIREN AND ALARMS
Dialer Delay
Siren Timeout
Setting
Water/Freeze Siren
PowerG Smoke Detector Siren
Police Panic
Fire Panic
Auxiliary Panic
Allow Master Code To Access Siren and Alarms
Default
:30
4 min
Disabled
Fire Alarms Only
Enabled
Enabled
Enabled
Description
Amount of time (in seconds) before panel will attempt call to central station after an alarm event is triggered
When SIA Limits enabled: :15 to :45 seconds
When SIA Limits disabled: :0 to :254 seconds
Determine how long before siren stops sounding during an alarm event (4 minutes to 15 minutes).
NOTE
: For UL/cUL residential fire/burg applications the minimum bell timeout shall be set to 5 min. For
UL Commercial Burglary installations, minimum bell time out shall be set to 15 minutes.
When enabled, siren will sound when a water or freeze detector is triggered. When disabled, the panel emits a “water” tone
When set to “Fire Alarms Only”, PowerG Smoke Detectors that are learned into the system will only sound during fire alarm events. When set to “All Alarms”, PowerG Smoke
Detectors will act as additional wireless sirens and will sound during all alarm events.
Allows Police Panic to be enabled or disabled
Allows Fire Panic to be enabled or disabled
Allows Auxiliary Panic to be enabled or disabled
Disabled Allow the master code to access these features and settings.
NOTE
: not allowed for UL/cUL.
PROGRAMMING
SECURITY AND ARMING
Setting
Dealer Code*
Installer Code
Security and Arming
Change arming settings, entry and exit delays, enable Duress Authentication and more.
Swinger Shutdown
Swinger Shutdown
Count
Panel Tamper
Screen Lock
Default
2222
1111
Enabled
1
Enabled
Disabled
Description
Code to access all options
Code to access installer options only
Determines whether the panel allows the same sensor to trip the alarm more than once (enabled), or not (disabled)
Determines the number of times the same sensor is allowed to trip the alarm during the same arming period (1-6). Swinger Shutdown must be enabled in order for this setting to work
This setting enables or disables the Panel Tamper switch on the back of the panel.
NOTE
: for UL/cUL this setting shall be Enabled
When enabled, a screen lock page will appear. Screen lock restricts access to the panel based on valid user codes.
NOTE
: This setting is required and is automatically enabled when Partitions are enabled. It is also enabled for "En Grade 2”
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SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
INSTALLATION
SECURITY AND
ARMING
* Additional options available only through the Dealer Code.
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE OF 178
PROGRAMMING
SECURITY AND ARMING
Setting
Secure Arming
Refuse Arming When Battery
Low
Auto Bypass
Auto Stay
Arm Stay - No Delay
Auto Exit Time Extension
Keyfob Instant Arming
Keyfob Alarm Disarm
Keyfob Disarming
Default
Disabled
Disabled
Enabled
Enabled
Enabled
Enabled
Enabled
Disabled
Enabled
Description
Require user code for arming the panel.
NOTE
: this option shall be enabled for UL/cUL.
Will not allow panel to arm if battery is low (below 8%)
Toggle whether or not to bypass open or tampered sensors automatically.
NOTE
: Shall be disabled for UL/cUL. This setting is turned off and greyed out when the “En Grade 2” setting is enabled.
If panel is armed “Away” but a delay door is not opened, the panel assumes you are still home and changes arming to “Stay” mode
Arm stay immediately with no countdown timer
Automatically extend countdown timer if delay door is opened during countdown process a second time
When enabled, turns off exit delay if keyfob is used to arm the system
When enabled this will Allow a keyfob to disarm alarm events, except panics originating from the same key fob
When Disabled, a Keyfob will not be able to disarm the panel
QOLSYS CONFIDENTIAL AND PROPRIETARY
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PROGRAMMING
SECURITY AND ARMING
Setting
Allow Master Code to Access
Security and Arming
Normal Entry Delay
Normal Exit Delay
Long Entry Delay
Long Exit Delay
Default
Disabled
30 Secs
60 Secs
100 Secs
120 Secs
Description
Allow the master code to access these features and settings.
NOTE:
this option shall be disabled for UL/cUL. This option shall be enabled for UL Commercial Burg installations.
How much time users have to enter their code after opening a door (30-240secs). With SIA limits disabled the minimum time can be set to 5 secs.
NOTE:
For UL Commercial Burg (UL1610) maximum entry delay should not exceed 60s
How much time users have to exit the location before the panel arms itself (30-254secs). With
SIA limits disabled the minimum time can be set to 5 secs. Door/Window group 10 follows the
“Normal Exit Delay”
NOTE:
For UL Commercial Burg (UL1610) maximum exit delay should not exceed 60s
A second separate entry delay that can be used on a sensor needing more time when tripped
(45-240secs). With SIA limits disabled the minimum time can be set to 5 secs
A second separate exit delay that can be used on a sensor needing more time when tripped
(45-254secs). With SIA limits disabled the minimum time can be set to 5 secs. Door/Window group 12 follows the “Long Exit Delay”
QOLSYS CONFIDENTIAL AND PROPRIETARY
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PROGRAMMING
CAMERA SETTINGS
Camera Settings
Enable/Disable Disarm photos and Alarm photos. Secure images requiring a code to either view or delete.
Setting
Secure Delete Images
Panel Camera
Disarm Photos
Alarm Photos
Alarm Videos
Default
Enabled
Enabled
Enabled
Enabled
Enabled
Description
When enabled, a code is required to delete disarm and image sensor photos
When disabled, all Panel Camera related functions are turned off, including: Disarm Photos, Alarm Photos, Alarm Videos and Settings
Photos. Additionally the Panel Camera Page is also removed
When enabled, the built-in camera will take a single photograph when a user disarms the panel. When disabled, the panel will not capture images upon disarm
When enabled, the built-in camera will take a single photograph during an alarm event
When an alarm is triggered the panel will record a video clip for 4 mins from it’s built in 5mp panel camera
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE OF 178
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SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
INSTALLATION
CAMERA SETTINGS
Note: Supplementary feature not evaluated by UL/cUL
PROGRAMMING
CAMERA SETTINGS
Setting
Settings Photos
Allow Master Code to Access
Image Settings
Default
Disabled
Disabled
Description
Whenever Advanced Settings are accessed the panel will take and store a photo
Allow the master code to access these features and settings
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE OF 178
PROGRAMMING
Z-WAVE DEVICE LIST*
Z-Wave Device List
Shows device specific information for programmed Z-Wave devices.
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Pressing “Info” displays:
• Product Info
• Protocol Info
• Application Info
• Supported Command
Classes
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
Z-WAVE DEVICE LIST
Pressing “Re-Interview” will resend all initial pairing commands to that device.
*This page only available through the
Dealer Code.
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE OF 178
PROGRAMMING
SOUND
Setting
Volume
Edit Chimes
Sound
Customize panel sounds. Enable/Disable voices, chimes, trouble beeps and more.
Voices
Sensors
Panel
Activity Monitoring
Default
n/a n/a
Enabled
Enabled
Enabled
Enabled
Description
Controls the panel’s voice volume, beeps and chime volume and the media volume (help videos) through individual sliders
Allows you to select from various chimes for each individual device
Voice Settings
This is a global setting for Sensors, Panel messages, Activity
Monitoring Sensors, and Z-Wave device voices and indicates whether the panel should “speak”
Turns Sensor voices on (enabled) or off (disabled)
Turns Panel voices on (enabled) or off (disabled)
Turns Activity Monitoring voices on (enabled) or off (disabled)
QOLSYS CONFIDENTIAL AND PROPRIETARY
45 178
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SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
SOUND
PROGRAMMING
SOUND
Setting
Z-Wave Device Voice
Prompts
Remote Z-Wave
Device Voice Prompts
All Chimes
Sensor Chimes
Panel
Activity Sensor
Default
Enabled
Enabled
Enabled
Enabled
Enabled
Enabled
Description
Turns Z-Wave Device voices on (enabled) or off (disabled)
Turns voices on (enabled) or off (disabled) for Z-Wave devices being controlled remotely (via Alarm.com)
Chime Settings
This is a global setting for Sensors, Panel messages and Activity
Monitoring Sensors chimes and indicates whether the panel should emit tones or “beeps”
Turns chimes on (enabled) or off (disabled) for Sensors
Turns Panel chimes on (enabled) or off (disabled)
Turns Activity Sensor chimes on (enabled) or off (disabled)
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SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
SOUND
QOLSYS CONFIDENTIAL AND PROPRIETARY
46 178
PROGRAMMING
SOUND
Setting
Trouble Beeps
Sensor Low Battery
Sensor Tamper Beeps
Panel Tamper Beeps
Edit Trouble Beep
Chimes
Trouble Beeps
Timeout
Fire Safety Device
Trouble Beeps
Default
Disabled
Disabled
Disabled
Disabled n/a
30
Disabled
Description
Trouble Beeps
Toggles all sensor and panel trouble beeps on or off. By default all trouble beeps are disabled
Panel sounds when a sensor battery is low. Chime type and frequency are set below. By default these sounds are disabled
Panel sounds when a sensor is tampered. Chime type and frequency are set below. By default these sounds are disabled
Panel sounds when tampered or opened. Chime type and frequency are set below. By default these sounds are disabled
Select the chime type for Sensor Low Battery, Sensor Tamper, and
Panel Tamper
Determines the amount of time between each trouble beep. Length can be set between 3-60 mins. (default is 30 mins)
Panel will sound a trouble alert if a fire safety device is tampered, failed or has a low battery (disabled by default)
QOLSYS CONFIDENTIAL AND PROPRIETARY
47 178
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SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
SOUND
PROGRAMMING
SOUND
Setting
Global Fire Siren
Global Instrusion
Sounds and Sirens
Global Auxiliary Sirens
Global Chimes and
Voices
All Sounds in Partition 1
Touch Sounds
Exit Beeps
Default
Enabled
Disabled
Disabled
Disabled
Disabled
Enabled
Enabled
Description
Partition Sounds*
When Partitions are enabled this setting determines whether Fire alarms sound in all partitions (enabled) or in only the partition they are assigned to (disabled)
Intrusion alarms and entry/exit sounds will sound in all partitions
Auxiliary alarm will sound in all partitions
Chimes and voices will play in all partitions
Sounds and alarms from all other partitions will sound in partition 1
Other Sounds
This setting determines whether a touch sound is played when touching the screen (enabled) or not (disabled)
Play exit beeps for the Quick Exit and Quick Access feature on the panel (enabled) or not (disabled)
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SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
SOUND
* Additional settings available only when Partitions are enabled.
PROGRAMMING
PARTITIONS*
Partitions
Edit the default name of a partition and view a list of users and sensors that are currently assigned to a given partition. Partitions 1, 2, 3 & 4 only appear when Partitions are enabled and when at least one sensor is learned into them.
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SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
PARTITIONS
Overview:
View the number of partitions set up on a system. There must be at least one sensor assigned to a partition before it can be viewed/edited
Info:
View Users and Sensors associated with each partition
Edit:
Rename a partition that suits it’s location or area being protected
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE OF 178
* The “Partitions” icon will only appear if Partitions are enabled under Installer/Dealer Settings
PROGRAMMING
LOCAL AUTOMATION*
Local Automation
This hardcoded scene is designed for Panels installed in new construction properties that do not yet have an Alarm.com account activated, but that need to manage Z-Wave devices locally in a “vacant home mode”.
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Runs Daily:
- Automatically LOCK all locks at night (8pm)
- Set all thermostats to
AUTO mode with a target temperature of
65°F - 78°F
- Turn Light 1 ON at night
(8pm) and then turn all lights OFF in the morning (6am)
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
LOCAL AUTOMATION
*This page only available through the
Dealer Code.
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE OF 178
PROGRAMMING
DEVICES
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE OF 178
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SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
INSTALLATION
DEVICES
*Unsupported Z-Wave Devices icon only available through the Dealer Code.
SECURITY
SENSORS
SECURITY SENSORS
SECURITY SENSORS
Security Sensors
Add, edit or delete up to 128 security RF or life safety devices. This includes support for Image Sensors, when Image Sensor Daughter Card is installed.
Auto Learn Sensor
Pair sensors quickly by tripping or tampering and then editing the information
Add Sensor
Pair sensors manually by typing in a DL code or Serial number
Edit Sensor
Make changes to existing sensors
Delete Sensor
Remove a sensor
Sensor Status
Monitor sensor status in realtime
Sensor Group
Quick reference to all sensor groups and their actions
Panel Motion Settings
Adjust Panel Motion sensitivity and masking areas
Remove All PowerG Sensors
Delete all PowerG sensors from the Panel
Remove All Zigbee Sensors
Delete all Zigbee sensors from the Panel
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SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
INSTALLATION
DEVICES
SECURITY SENSORS
SECURITY SENSORS
AUTO LEARN SENSOR
1. Select “
Auto Learn Sensor
”
2. Open/Close or Tamper a sensor to enroll. Image sensors have a 2 min enrolling window. For contacts
HARDWIRED
into “Sensor 1 or 2” on the back of the panel, simply open the contact.
For PowerG contacts, hold the “enroll” button until the yellow LED flashes.
3. Panel will chime and display the sensor’s DL code, or HW1/HW2 for hardwired contacts. Select
OK to confirm.
4. Configure
Partition Name
,
Sensor Type
,
Sensor Group
,
Sensor Name
,
Chime Type
and
Voice
Prompts
with the smart filtering drop down lists.
5. Select “
Add New
” to complete and move to the next sensor.
NOTE:
The hardwire inputs on the panel can only be programmed as a Door/Window, Motion or Glass Break “Sensor Type”.
When enrolling an “S-Line” sensor, the panel will auto detect that it’s encrypted and change the
“Source” field to S-Line.
IQ Panel 2+ only: When enrolling a sensor of a different frequency (345MHz, 433MHz, PowerG) the Source field will change to accommodate the incoming signal type.
When a sensor with the frequency 345 is used, you will be given an additional field to specify the Loop #.
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE OF 178
SECURITY SENSORS
ADD SENSOR
1. Select “
Add Sensor
”
(
NOTE
: These same fields can be edited later from the “Edit
Sensor” app)
2. Select the appropriate
Source
based on the frequency of device being manually learned in
3. Tap the field marked “
Sensor DL ID
” to open the keyboard. Enter the DL code or Sensor ID on the back of the device and touch “Done”
4. Use the drop down menu to select which
Partition
you would like the sensor to be added to (if enabled)
5. Choose
Sensor Type
from list
6. Indicate
Sensor Group
from list
7. Choose
Sensor Name
from the list or create a “Custom Name” using the built in keyboard with Custom Text to Speech.
8. Choose
Chime Type
from list
9. Indicate whether you want
Voice Prompts
on or off
10. Click “
Add New
” to save the information and complete the process.
SECURITY SENSORS
SCAN QRCODE
1. Select “
Add Sensor
”
2. Tap the button marked “
Scan
QRCode
” to open the camera. Hold the QR code label on the sensor box up to the camera to automatically scan the Sensor DL ID
3. Use the drop down menu to select which
Partition
you would like the sensor to be added to (if enabled)
4. Choose
Sensor Type
from list
5. Indicate
Sensor Group
from list
6. Choose
Sensor Name
from the list or create a “Custom Name” using the built in keyboard with Custom Text to Speech.
7. Choose
Chime Type
from list
8. Indicate whether you want
Voice Prompts
on or off
9. Click “
Add New
” to save the information and complete the process.
SECURITY SENSORS
PARTITION NAME
When Partitions are enabled (see Dealer/Installer Settings) you may then assign a sensor to a specific partition. This will allow independent control and arming of that partition without disrupting the main panel’s master partition. You may create and use up to 4 partitions.
QOLSYS CONFIDENTIAL AND PROPRIETARY
57 178
SECURITY SENSORS
SENSOR TYPE
When adding or editing security devices you can choose from the following sensor types:
Door/Window
Motion
Glass Break
Key Fob
Keypad
Auxiliary Pendant
Smoke Detector
CO Detector
Hardwire Translator
Wireless Translator
Temperature
Heat
Water
Shock Sensor
Freeze
Tilt
Image Sensor
Door Bell
Smoke-M
Door/Window-M
Occupancy Sensor
Siren
High Temperature
Note:
for UL/cUL, only UL/cUL listed devices shall be used: Door/Window contact: 60-362N-10-319.5, Motion Detector:
60-639-95R, Smoke Detector: IQ Smoke QS5110-840. For UL1610 installations use only UL listed PowerG devices.
NOTE:
image sensor functionality has not been investigated by UL/cUL. This is a supplementary feature that does not interfere with mandatory life safety and security protection operation of the alarm system control unit.
SECURITY SENSORS
SENSOR GROUP
Sensor groups will change the behavior of the sensor. These are tied directly to your Sensor
Type, displaying only what’s relevant.
Touch the “Sensor Group” drop down to change.
A full list of Sensor Groups and descriptions can be found under
“Sensor Groups” listed in the manual below.
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE OF 178
SENSOR GROUPS
SENSOR GROUPS
IQ Panel 2+ supports PowerG along with ONE “legacy” frequency (319.5 MHz, 345 MHz, or 433 MHz) depending on which
RF daughter card is pre-installed. Sensor Group numbers and behaviors remain the same across all frequencies. When pairing a 345 MHz sensor with the Panel, an additional option for “Loop” number will be shown.
DOOR/WINDOW
GROUP NAME SUPERVISED SCENARIO
10 Entry-Exit- Normal Delay Y
Gives a period of time to exit the home or to disarm the panel when returning before sounding the alarm
12
13
14
16
Entry-Exit- Long Delay
Instant Perimeter D/W
Instant Interior Door
Away Instant- Follower
Delay
Y
Y
Y
Y
Gives a period of time to exit the home or to disarm the panel when returning before sounding the alarm. This can be a separate delay from the “normal delay”
Door or window that triggers an alarm
instantly
when system is armed
An interior sensor that triggers an alarm
instantly
while armed to both stay and away. Does not trip if an entry/exit sensor is tripped first
Interior door that
triggers alarm instantly
when system is armed to away mode only
SENSOR GROUPS
DOOR/WINDOW
GROUP NAME
25
8
9
Local Safety Sensor
Reporting Safety Sensor
Delayed Reporting Safety
Sensor
SUPERVISED
Y
SCENARIO
This sensor does
not
report or trigger an alarm. This is a
chime only
sensor when “Activity Monitoring” is active, regardless of panel status. Used for medicine cabinets, chemical storage etc
Y
Y
This sensor reports to the central station and
triggers
an alarm when
“Activity Monitoring” is active, regardless of panel status
This sensor reports to the central station and triggers an alarm when
"Activity Monitoring" is active, regardless of panel status. This sensor has an entry delay
*345 MHz door/window sensors will have the option to change the “Loop” number to 1 or 2. This will allow the sensor to be programmed twice as 2 different zones.
* Power G Door/Window contact 9945 adds an additional drop down menu to determine the contact type, Reed Switch or
Wired.
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PAGE OF 178
SENSOR GROUPS
MOTION/IMAGE SENSOR
GROUP
17
15
35
NAME
Away- Instant Motion
Stay- Instant Motion
Stay- Delay Motion
SUPERVISED
Y
SCENARIO
Active only when armed to “Away”, and trips instantly when motion is detected. Does
not
trip if an entry/exit sensor is tripped first
Y
Y
Active in both “Stay” & “Away” modes, and trips instantly when motion is detected. Does
not
trip if an entry/exit sensor is tripped first
Active in both “Stay” & “Away” modes. Triggers an entry delay when motion is detected. Does
not
trip if an entry/exit sensor is tripped first
20 Away- Delay Motion Y
Active when armed to “Away”. Triggers an entry delay when motion is detected. Does
not
trip if an entry/exit sensor is tripped first
25 Safety Motion Y
This sensor does
not
report or trigger an alarm. This is a chime only sensor when “Activity Monitoring” is active, regardless of panel status. Used for medicine cabinets, storage, activity tracking, etc
*345 MHz motion sensors will have the option to change the “Loop” number to 1, 2 or 3. This will allow the sensor to be programmed twice as 2 different zones where supported by the device.
*Power G Motion Detectors with Prefix 120, 122, 130, 140 and 142 offer additional functions such as High Traffic Shutdown and Sensitivity Level. Motions with prefix 123, 126, 127, 128 and 129 offer High Traffic Shutdown only as an additional function.
SENSOR GROUPS
GLASS BREAK
*345 MHz glass break sensors can be programmed as “Loop” 1 only
GROUP
13
17
NAME
Glass Break
Glass Break -Away
Only
SUPERVISED
Y
Y Active in “Away” mode only
SCENARIO
Active in both “Stay” and “Away” mode
KEY FOB
GROUP
1
NAME
Mobile Intrusion
*345 MHz Keyfobs will follow the IQ Panel’s Keyfob programming and functionality
SUPERVISED SCENARIO
N
Worn or carried
, the button(s) is/are programmed to trigger a
police panic
6
4
Mobile Auxiliary
Fixed Auxiliary
N
Y
Worn
as a wrist watch or pendant, the button(s) is/are programmed to trigger an
Auxiliary panic
.
NOTE:
Medical functionality has not been evaluated by UL/cUL
Installed in a
fixed location
such as night stand, the button(s) is/are programmed to trigger an Auxiliary panic.
NOTE:
Medical functionality has not been evaluated by UL/cUL
SENSOR GROUPS
KEYPAD
GROUP
0
NAME
Fixed Intrusion
SUPERVISED
Y
SCENARIO
Installed in a
fixed location
such as under a desk, the button(s) is/are programmed to trigger a
police panic.
NOTE:
Hold-up functionality has not been evaluated by UL/cUL
1
2
Mobile Intrusion
Fixed Silent
N
Y
Keypad can be mobile
and is programmed to trigger a
police panic
Installed in a
fixed location
such as under a desk, the button(s) is/are programmed to trigger a
silent police panic
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SENSOR GROUPS
AUXILIARY PENDANT
GROUP
6
1
0
NAME
Mobile Auxiliary
Mobile Intrusion
Fixed Intrusion
SUPERVISED
N
N
Y
*345 MHz auxiliary pendants can be programmed as “Loop” 1 only
SCENARIO
Worn as a wrist watch or pendant, the button(s) is/are programmed to trigger an
A
uxiliary
panic
Worn or carried, the button(s) is/are programmed to trigger a
police panic
Installed in a
fixed location
such us under a desk, the button(s) is/are programmed to trigger a
police panic
2
4
25
Fixed Silent
Fixed Auxiliary
Safety Auxiliary
Pendant
Y
Y
N
Installed in a
fixed location
such us under a desk, the button(s) is/are programmed to trigger a
silent police panic
Installed in a
fixed location
such as night stand, the button(s) is/are programmed to trigger an auxiliary panic
Used for local alerts like a nurse call button. Will not report an alarm to the
Central Station
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SENSOR GROUPS
SMOKE DETECTOR/HEAT
GROUP
26
NAME
Smoke-Heat
SMOKE-M
GROUP
26
NAME
Smoke-Heat
*345 MHz smoke sensors will have the option to change the “Loop” number to 1, 2 or 3. This will allow the sensor to be programmed twice as 2 different zones where supported by the device
SUPERVISED SCENARIO
Y Triggers an alarm when sensor detects smoke/rapid rise in heat
SUPERVISED
Y
SCENARIO
Triggers an alarm when sensor detects smoke or a rapid rise of heat.
Use
ONLY
with Qolsys multi-sensor smoke (QS5110-840)
CO DETECTOR
GROUP
34
NAME
CO
*345 MHz carbon monoxide sensors can be programmed as “Loop” 1 only
SUPERVISED SCENARIO
Y Triggers an alarm when sensor detects Carbon Monoxide
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SENSOR GROUPS
HARDWIRE TRANSLATOR & WIRELESS TRANSLATOR
GROUP NAME
13 Takeover
SUPERVISED
Y
SCENARIO
Triggers an alarm when sensor is tampered in “Stay” or “Away” mode
TILT
GROUP
10
12
25
NAME
Entry-Exit- Normal Delay
Entry-Exit- Long Delay
Garage Tilt- Safety Tilt
SUPERVISED
Y
Y
Y
*345 MHz tilt sensors can be programmed as “Loop” 3 only
SCENARIO
Triggers alarm after “normal delay” expires. Arms with both “Stay” and “Away”
Triggers alarm after “long delay” expires. Arms with both “Stay” and
“Away
This sensor group does
not
report or trigger an alarm. This is a chime only sensor when “Activity Monitoring” is active, regardless of panel status. Great for detached garage/shops.
NOTE:
Functionality in conjunction with garage door openers has not been evaluated by UL/cUL
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SENSOR GROUPS
WATER
GROUP
38
*345 MHz water sensors will have the option to change the “Loop” number to 1, 2 or 3. This will allow the sensor to be programmed twice as 2 different zones where supported by the device
NAME SUPERVISED SCENARIO
Water Sensor Y
Triggers an alarm when sensor detects presence of water.
NOTE:
flood sensor functionality has not been evaluated by UL/cUL
25 Water Non-Reporting Y Used for local alerts. Will not report an alarm to the Central Station
Please note:
When selecting “Water” you will see two additional options under “Sensor Sub-Type”. For IQ TempH20
(QS5500-PO1) & the IQ Flood (QS5516-840/QS5536-840) select “IQ Flood”, for all others, select “Other Flood”
SHOCK SENSOR
GROUP
*345 MHz shock sensors will have the option to change the “Loop” number to 1 or 3. This will allow the sensor to be programmed twice as 2 different zones where supported by the device
NAME SUPERVISED SCENARIO
13 Shock-Glass-Break Y
Arms and trips shock sensors immediately when armed to both
“Stay” and “Away”
17 Glass-Break-Away Only Y
Arms and trips shock sensors immediately when armed only to
“Away”
Please note:
When selecting “Shock” you will see two additional options under “Sensor Sub-Type”. For IQ Shock select
“IQ Shock”, for all others select “Other Shock”. *Power G Shock Sensor with prefix 170 offers additional sensitivity level functions
SENSOR GROUPS
FREEZE
GROUP
52
NAME
Freeze
SUPERVISED
Y
*345 MHz temp sensors can be programmed as “Loop” 1 only
SCENARIO
Triggers an alarm when sensor detects low temperatures.
NOTE:
temperature sensor functionality has not been evaluated by UL/cUL
Used for local alerts. Will not report an alarm to the Central Station 25 Freeze Non-Reporting Y
Please note:
When using the PG9905 with Group 52, Freeze, the Low threshold setting is set to 40°F by default. The
Low threshold can be customized between -40°F and 185°F.
HIGH TEMPERATURE
GROUP NAME
53 Temp Reporting
SUPERVISED
Y
Y
SCENARIO
Triggers an alarm when sensor detects high temperatures.
NOTE:
temperature sensor functionality has not been evaluated by UL/cUL
Used for local alerts. Will not report an alarm to the Central Station 25 Temp Non-Reporting
Please note:
When using the PG9905 with Group 53, the High threshold setting is set to 100°F by default. The High threshold can be customized between -40°F and 185°F.
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SENSOR GROUPS
DOOR BELL
GROUP
25
NAME
Local Safety Sensor
SUPERVISED
Y
SCENARIO
This sensor does
not
report or trigger an alarm. This is a chime only sensor when “Activity Monitoring” is active, regardless of panel status. Great to automate lights, cameras and notifications etc
SIREN
GROUP
33
25
NAME
Siren
Local Safety Sensor
SUPERVISED
Y
SCENARIO
Used for supervising Z-Wave sirens for wireless connectivity.
Reports to the central station.
Y
Used for supervising Z-Wave sirens for wireless connectivity. Local supervision only. Does
NOT
report to the central station.
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SENSOR GROUPS
DOOR/WINDOW-M
(For use only with Multi-function Door/Window Sensors)
GROUP NAME SUPERVISED
10 Entry-Exit- Normal Delay Y
SCENARIO
Gives a period of time to exit the home or to disarm the panel when returning before sounding the alarm
12
13
14
16
Entry-Exit- Long Delay
Instant Perimeter D/W
Instant Interior Door
Away Instant- Follower
Delay
Y
Y
Y
Y
Gives a period of time to exit the home or to disarm the panel when returning before sounding the alarm. This can be a separate delay from the “normal delay”
Door or window that triggers alarm
instantly
when system is armed
An interior sensor that triggers an alarm
instantly
while armed to both stay and away. Does not trip if an entry/exit sensor is tripped first
Interior door that
triggers alarm instantly
when system is armed to away mode only
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SENSOR GROUPS
DOOR/WINDOW-M
(For use only with Multi-function Door/Window Sensors)
GROUP
25
8
9
NAME
Local Safety Sensor
Reporting Safety Sensor
Delayed Reporting Safety
Sensor
SUPERVISED
Y
SCENARIO
This sensor does
not
report or trigger an alarm. This is a
chime only
sensor when “Activity Monitoring” is active, regardless of panel status. Used for medicine cabinets, chemical storage etc
Y
Y
This sensor reports to the central station and
triggers
an alarm when
“Activity Monitoring” is active, regardless of panel status
This sensor reports to the central station and triggers an alarm when
"Activity Monitoring" is active, regardless of panel status. This sensor has an entry delay
OCCUPANCY SENSOR
GROUP NAME
25 Local Safety Sensor
SUPERVISED
Y
SCENARIO
This sensor group is to be used for monitoring activity in the home. This group does not report
SENSOR GROUPS
TEMPERATURE
GROUP NAME
51
52
53
Temp Non Reporting
Freeze
Temp Reporting
SUPERVISED
Y
Y
Y
SCENARIO
Only for use with the PowerG Temp Sensor (PG9905). This sensor group does
not
report to the Central Station. Allows for actual temperature monitoring (thermometer) with customizable high/ low threshold settings
Triggers an alarm when sensor detects low temperatures.
NOTE:
temperature sensor functionality has not been evaluated by UL/cUL
Triggers an alarm when sensor detects high temperatures.
NOTE:
temperature sensor functionality has not been evaluated by UL/cUL
Please note:
When using the PG9905 with Group 51, the High & Low threshold settings are set to 40°F and 100°F by default. When using Group 52, the Low threshold setting is set to 40°F by default. When using Group 53, the High threshold setting is set to 100°F by default. Thresholds can be customized between -40°F and 185°F.
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SECURITY SENSORS
SENSOR NAME
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When you select the sensor name field you can choose from a variety of preset sensor names by scrolling up and down or create a custom description.
SECURITY SENSORS
SENSOR NAME: CUSTOM DESCRIPTION
When you select “Custom
Description” as your sensor name the android keyboard will appear. Type in the desired name (up to 56 characters) and click “Done.” The name will appear in the field below
“Sensor Name.”
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SECURITY SENSORS
CHIME TYPE
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Because of the dynamic nature of the way the IQ Panel 2 pairs and understands each individual sensor, you can program each sensor to have a unique chime or even turn chiming off for that individual sensor. To customize your chime for a particular sensor touch the Chime Type drop down and choose from the list.
SECURITY SENSORS
VOICE PROMPTS
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Voice prompts annunciate the sensor name when the sensor is opened or tripped.*
For door/window sensors, voice prompts are defaulted to “On”. For most other sensors the default is “Off.”
Touch the drop down menu to change.
Choose individually which sensors should have voice prompts ON or OFF
*
NOTE:
“Activity Monitoring Sensors” will also audibly report when they have been closed.
SECURITY SENSORS
SOURCE
Source indicates the sensor’s incoming frequency when pairing to the IQ Panel
2 and IQ Panel 2+.
For the IQ Panel 2 you will see traditional SecurityRF-319 for legacy sensors and S-Line for Qolsys
Encrypted sensors.
IQ Panel 2+ will show the following options depending on the pre-installed
RF Daughter Card:
QOLSYS CONFIDENTIAL AND PROPRIETARY
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- PowerG
- SecurityRF
- SecurityRF-319
- S-Line
- SecurityRF-345
- 345RF 2G
- SecurityRF-433
- Zigbee
SECURITY SENSORS
EDIT SENSOR
Edit Sensor
Edit sensors after they have already been learned in. All fields can be edited with the exception of the DL or Sensor ID.
To make changes to a sensor, touch the “Pencil” icon next to the sensor that needs editing.
Change desired fields and then touch “SAVE”.
FIND IT
Swipe down for access
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
INSTALLATION
DEVICES
SECURITY SENSORS
EDIT SENSOR
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SECURITY SENSORS
DELETE SENSOR
Delete Sensor
Delete each sensor individually or choose to delete more than one at a time.
This is useful when needing to replace a sensor all together instead of simply editing programmed information.
FIND IT
Select the sensor(s) from the list that are to be deleted and then touch “DELETE”
Verify that the action is correct and touch
“OK” to confirm or “CANCEL” to quit the operation
Swipe down for access
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
INSTALLATION
DEVICES
SECURITY SENSORS
DELETE SENSOR
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SECURITY SENSORS
SENSOR STATUS
Sensor Status
Monitor sensor status in real time for things like open, close, tamper, idle and low battery.
This page also allows you to quickly review programming for things like Zone number, Partition,
Signal Source (319,
345, 433, PowerG,
Native or Zigbee),
Sensor Name,
Sensor Type and
Sensor Group.
FIND IT
Swipe down for access
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
INSTALLATION
DEVICES
SECURITY SENSORS
SENSOR STATUS
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SECURITY SENSORS
SENSOR GROUP
Sensor Group
Don’t have this manual handy on an install? Sensor Group gives you digital access to view each possible sensor group and it’s behaviors directly on the panel.
The Sensor
Group list is sorted by “Type” in alphabetical order from A - Z.
FIND IT
Swipe down for access
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
INSTALLATION
DEVICES
SECURITY SENSORS
SENSOR GROUP
QOLSYS CONFIDENTIAL AND PROPRIETARY
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SECURITY SENSORS
PANEL MOTION SETTINGS
Panel Motion Settings
Control settings for the built-in Panel Motion Detector. Change the sensitivity threshold and mask off up to 4 customizable areas to prevent false triggers.
FIND IT
Masking:
Touching “ADD MASK” will give a drawable area (green) that is not taken in to account for motion pixelation change, then touch
“SAVE MASK” to save. Up to 4 independent mask areas can be drawn.
Sensitivity Setting:
Touch “SETTING” to change the the Panel
Motion sensitivity between Low (default),
Medium and High. Use the Green to Red bar on the right side of the screen to determine trigger threshold.
QOLSYS CONFIDENTIAL AND PROPRIETARY
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Swipe down for access
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
INSTALLATION
DEVICES
SECURITY SENSORS
PANEL MOTION SETTINGS
WI-FI DEVICES
WI-FI DEVICES
WI-FI DEVICES
Wi-Fi Devices
View and remove Wi-fi devices associated with the panel as well as configure the Qolsys Access point.
Wi-Fi
Scan and connect to a
Wi-Fi network. This will ensure your panel can receive software updates and have a Dual Path connection.
Access Point Settings
Configure the IQ Panel
2’s built in router.
Enable/Disable the router, broadcast or hide the SSID and change the
SSID’s password etc…
Access Point Connected Devices
View connected device information such as IP, MAC address and for how long the device has been connected.
IQ Remote Devices
Pair an IQ Remote Secondary
Touchscreen to the panel whether it is connected to the customer's network or the panel’s built in Access Point.
3rd Party Connections
Enable or disable 3rd party connections on the panel. This feature is used for specific 3rd party device integration
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE OF 178
FIND IT
Swipe down for access
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
INSTALLATION
DEVICES
WI-FI DEVICES
WI-FI DEVICES
CONNECTING TO WI-FI
To connect to a Wi-Fi network, follow the steps below:
Swipe down from the top menu bar and select settings.
Touch Advanced Settings
(Installer Code)
Then touch “Wi-Fi”
Enable Wi-Fi if not already active
Available networks appear in a list. Touch the desired network and use the keyboard to type the password (if required)
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE OF 178
FIND IT
Swipe down for access
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
INSTALLATION
DEVICES
WI-FI DEVICES
WI-FI DEVICES
ACCESS POINT SETTINGS
WI-FI Access Point:
Enable or Disable the Panel Access Point
SSID:
Change the SSID Name. This is the name that other devices will use to connect to.
DHCP IP Range:
Modify the DHCP IP Range for the access point.
Default is 50.
Change Password:
Change the password of the SSID to one of your choosing.
Activate WPS:
Connect devices to the panel’s built-in access point using WPS push button.
Access Point Password:
Shows current password in use for the Panel
Access Point
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WI-FI DEVICES
ACCESS POINT CONNECTED DEVICES
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View the IP address, Mac address and connected duration of each Wi-Fi client connected to the panel’s built in router.
Select “Actions” to then remove a device that has been associated with the panel.
You must remove saved network information from the device otherwise it will reconnect to the panel.
WI-FI DEVICES
IQ REMOTE DEVICES
IQ Remote Devices
Pair up to 3 IQ Remote Secondary Touchscreens to the panel via the customer's network or the panel’s built in access point.
1. Connect the IQ Remote to the panel’s access point or to the same Wi-Fi network the panel is connected to.
NOTE:
QW9102 & QW9103 IQ Remotes only support 2.4 GHz networks. QW9104 IQ Remotes support both 2.4 GHz and 5 GHz.
2. Prior to pairing the IQ Remote to the panel you can
Test the connection by select TEST on the panel and the remote.
NOTE:
The IQ Remote will automatically pair as Sensor Type “Keypad” and will appear on the zone list in the order in which it is paired. Sensor Groups 0, 1 & 2 are available options for this Sensor Type.
3. Select “Pair” on the Panel and then Pair on the IQ
Remote to begin during this process the remote will also download and update to the current software version and reboot.
4. The remote device will pair to the panel and will show that it is active on the list. You can then edit
(device name and sensor group), ping, delete or rediscover the device if necessary
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WI-FI DEVICES
3RD PARTY CONNECTIONS
3rd Party Connections
Enable or disable 3rd party connections on the panel. This feature is used for specific 3rd party device integration
Check the “Remote
Device Access” box to enable 3rd Party
Connections. This will cause the panel to reboot in order to apply the change. Once enabled a secure token can be generated in order to sync with 3rd party device integration.
FIND IT
Swipe down for access
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
INSTALLATION
DEVICES
WI-FI DEVICES
3RD PARTY
CONNECTIONS
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE OF 178
Z-WAVE
DEVICES
Z-WAVE DEVICES
Z-WAVE DEVICES
Z-Wave Devices
Add, Edit, Clear and Remove Z-Wave Devices. You can also View/Edit associations as well as access Z-
Wave Settings.
Add Device (Inclusion)
Add new devices to the
Z-Wave network
Edit Device
Make changes to existing devices
Clear Device (Exclusion)
Removes a Z-Wave device from it’s previous network.
Also deletes a device from the IQ Panel 2 if currently paired.
Delete Failed Device
Remove a failed Z-Wave device from the IQ Panel 2’s memory
Remove All Devices (Factory
Default Reset)
If this controller is the primary controller for your network, resetting it will result in the nodes in your network being orphaned and it will be necessary after the reset to exclude and re-include all of the nodes in the network.
If this controller is being used as a secondary controller in the network, use this procedure to reset this controller only in the event that the network primary controller is missing or otherwise inoperable.
View/Edit Associations
Manually change Z-Wave associations for specific devices.
Z-Wave Settings
Configure device limits and other Z-Wave settings.
SmartStart
Enter the device’s DSK or simply scan the QR Code.
Provisioning List
Devices added via
SmartStart will show their progress of being included into the network.
Z-WAVE DEVICES
ADD DEVICE
1. Select “Add Device”
2. Touch “Include”
3. Press the “Pair” or “Learn” button on the device when the message appears.
(see individual device documentation for instructions on button location)
4. Adjust the device name by touching and making the appropriate selections.
5. Select “Automation” to enable simple light rules.
-
Night
: Turns light on at 7pm and off at 6am
-
Evening
: Turns light on at 7pm and off at 11pm
-
Front Door
: Turns light on for 15mins when Front Door opens (must have a sensor with the default quick name “Front Door” added in the panel).
6. Click “Add” to save the information and complete the process. (Adjustments can be made later from “Edit
Device” icon)
S2 is a new Z-Wave Security Protocol. When an S2 node is attempting to be included it will request S2 security keys. These are based on the level of S2 security that the end device requires. These keys can be Unauthenticated,
Authenticated or Access. These keys can be manually granted by selecting the appropriate option.
FIND IT
Swipe down for access
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
INSTALLATION
DEVICES
Z-Wave DEVICES
ADD DEVICE
Z-WAVE DEVICES
CLEAR DEVICE
Clears Z-Wave device from a network, whether it was enrolled with another controller previously or the IQ Panel 2. Also deletes a device from the IQ Panel 2 if currently paired.
Touch
“Clear Device”
Panel will start sending a
“Clear” signal
Press
“Pair” or “Learn” button on device*
Panel returns to
Z-Wave Device menu when complete
NOTE:
Each Z-Wave device is different, and not all devices have a hard button to pair or learn. Refer to your device’s installation manual for specifics on pairing or learning.
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Z-WAVE DEVICES
DELETE FAILED DEVICE
Deletes Z-Wave device from the panel. Before adding the device to another network see instructions on how to “Exclude” a Z-Wave device. Only allows a Node ID to be deleted if it has failed and is no longer communicating.
Check the boxes next to the device(s) you want to delete
Touch
“Delete Failed
Device From
Panel”
Touch “Delete”
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Z-WAVE DEVICES
REMOVE ALL DEVICES
Deletes all Z-Wave devices from the panel and resets the panel’s Z-Wave controller.
This function will remove all Z-Wave devices from the network. Are you sure you want to continue ?
Touching “Remove All Devices” brings a confirmation pop-up asking you to confirm your decision to remove all devices.
If this controller is the primary controller for your network, resetting it will result in the nodes in your network being orphaned and it will be necessary after the reset to exclude and re-include all of the nodes in the network.
This procedure will send a
"Device Reset Locally" to all
Z-Wave devices in the IQ
Panel 2's Lifeline Group
(Group 1).
Z-WAVE DEVICES
VIEW/EDIT ASSOCIATIONS
Manually change Z-Wave associations for specific devices.
1. Select the Z-Wave device you would like to associate with another by touching “View”
2. Select “Edit”
3. “Check” the boxes next to each device that you would like to associate with. Then select “Save”
Note: The IQ Panel 2+ supports
Lifeline in Group 1 to send out
Device Reset Locally when it has been associated to another Z-
Wave Plus device. This is triggered when “REMOVE ALL DEVICES” is used
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Z-WAVE DEVICES
Z-WAVE SETTINGS
Z-Wave Settings allow an installer to set a maximum number of Z-Wave devices allowed on the IQ Panel 2 in all categories and to control other Z-Wave settings.
Device
Thermostats
Smart Sockets*
Lights
Door Locks
Other Z-Wave
Devices
Garage Doors
Default
10
15
80
20
21
6
Maximum Number Supported
Maximum number of supported Thermostats is 10
Maximum number of supported IQ Smart Sockets is 15
Max number of supported Z-Wave light modules is 80
Maximum number of supported Z-Wave Door Locks is 20
Maximum number of misc Z-Wave devices is 21
Maximum number of Garage Doors is 6
NOTE:
This feature has not been evaluated by UL/cUL. This is a supplementary functionality that will not interfere with the minimum mandatory operation of the life safety and burglary protection of the alarm system control unit. UL Note: Additional Z-Wave devices other than what has been indicated as maximum limits have not been evaluated by UL/cUL.
QOLSYS CONFIDENTIAL AND PROPRIETARY
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FIND IT
Swipe down for access
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
INSTALLATION
DEVICES
Z-WAVE DEVICES
Z-WAVE SETTINGS
* Additional option available only through the Dealer Code.
Z-WAVE DEVICES
Z-WAVE SETTINGS
Setting
Allow Master Code Z-Wave
Settings
Allow Master Code Z-Wave
Management
Access to Automation
Z-Wave
Default
Disabled
Disabled
Enabled
Enabled
Advanced Z-Wave Settings Disabled
Description
Allow Master User Code to access Z-Wave Settings
Allow Master User Code to access Z-Wave Devices (Add, Edit, Clear, Delete Failed Device,
Remove All Devices & View/Edit Associations)
When
enabled
it allows the ability to apply simple automated actions to lights and switches directly from the panel
Activate or deactivate the Z-Wave radio. Please use this procedure only when the controller
(panel) is missing or inoperable
When Advanced Z-Wave Settings is
enabled
the following new icons will appear on the Z-
Wave Devices page:
-
Continuous Add Devices:
Activates an “always listening” enroll mode. Include one Z-Wave device after another. When complete you can edit the device(s) with a custom name
-
Replace Failed Node:
Allows a node that has failed to be replaced with a new device using the same node ID
-
Manage Devices From Secondary Controllers:
Allows secondary controllers to manage devices on the network
-
Controller Shift
: Shifts the primary controller from IQ Panel to another controller
-
Add/Remove Controller
: This icon acts like an “Add/Remove” button when pairing the IQ
Panel into another network
Z-WAVE DEVICES
SMARTSTART
1. Select “SmartStart”
2. Touch “Include”
3. Scan the Box or Device’s QR code or manually enter the DSK code and select Add DSK.
4. Adjust the device name by touching and making the appropriate selections.
5. Select “Automation” to enable simple light rules.
-
Night
: Turns light on at 7pm and off at 6am
-
Evening
: Turns light on at 7pm and off at 11pm
-
Front Door
: Turns light on for 15mins when Front Door opens (must have a sensor with the default quick name “Front Door” added in the panel).
6. Click “Add” to save the information and complete the process. (Adjustments can be made later from “Edit
Device” icon)
FIND IT
Swipe down for access
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
INSTALLATION
DEVICES
Z-WAVE DEVICES
SMARTSTART
Z-WAVE DEVICES
PROVISIONING LIST
Provisioning List
Devices added via SmartStart will show up in the provision list. This list will show the network status of those devices. Once a devices reaches the “Included” state on the panel, it can no longer be deleted using the trash can method and must follow standard clearing process.
NETWORK STATUS:
Not in network
: When a device has been paired but has not yet been plugged in it will show Not in Network.
These devices can also be deleted using the trash can.
Started:
Once the device has been paired and then plugged in, it will start the inclusion process with the panel and run in the back ground.
Included:
When a device has completed the inclusion process it will then show as “included” in the provisioning list and at that point the panel’s UI will reflect the included devices.
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BLUETOOTH
DEVICES
BLUETOOTH DEVICES
BLUETOOTH DEVICES
Bluetooth Devices
Add, Edit, Delete and Configure a Bluetooth Device. Bluetooth disarm supported via a mobile device. Bluetooth Chime, annunciation and 2 Way
Voice supported on Anker 3102, 3108 or 3109 Bluetooth speaker.
Add Device
Pair up to 5 mobile Bluetooth devices.
Edit Device
Make changes to existing
Bluetooth devices.
Delete Device
Delete a paired Bluetooth device
Remove All Devices
Removes all paired Bluetooth devices at once.
Settings
Toggle Bluetooth on/off, adjust
Bluetooth disarm settings and change Bluetooth disarm timeout (1,5,10,20 & 30mins).
Add Speaker
Pair an Anker a3102, 3108 or
3109 Bluetooth speaker with the panel for remote voice annunciations, chimes and twoway voice.
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE 103 OF 178
FIND IT
Swipe down for access
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
INSTALLATION
DEVICES
BLUETOOTH DEVICES
BLUETOOTH DEVICES
ADD DEVICE
1. Select “Add Device”
2. Open the Bluetooth page on your mobile device. The panel will search for all available and in range bluetooth devices.
3. Select the correct device from the list on the panel and ensure the pairing code matches that on your mobile device.
4. Touch “Pair” on the panel first, and then on your mobile device.
5. Choose whether to allow disarming or not, and select the Partition to be disarmed
(if Partitions are enabled).
6. Your mobile device will now show under the “Paired
Devices” list on the panel.
NOTE
: Your phone may show the IQ Panel as “Not Connected”. This is normal
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PAGE 104 OF 178
BLUETOOTH DEVICES
EDIT DEVICE
1. Select the pencil next to the device you would like to edit.
2. Select whether or not you would like to allow a device to disarm the panel when in proximity.
3. Select which Partition you would like the device to disarm.
Note: This option is only available when “Partitions” are enabled. A device can only be assigned to one
Partition at a time.
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PAGE 105 OF 178
BLUETOOTH DEVICES
DELETE DEVICE
1. Select the check box next to the device you would like to delete.
2. Select “Delete” at the bottom of the page.
3. Select “OK” to confirm and delete the device.
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE 106 OF 178
BLUETOOTH DEVICES
REMOVE ALL DEVICES
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE 107 OF 178
To delete and remove all enrolled
Bluetooth devices at once, select
“Remove All Devices”.
Next select “OK” to confirm you would like to delete.
BLUETOOTH DEVICES
SETTINGS
BLUETOOTH:
Select or un-select this box to enable or disable the bluetooth radio.
BLUETOOTH DISARM:
Select or un-select this box to enable or disable the ability to disarm the panel via
Bluetooth. To change this on an individual level you must edit the specific device.
BLUETOOTH DISARM TIMEOUT:
Change the time in which the panel must wait after it’s been armed to away before it allows a bluetooth device to disarm it.
Default 10 min
Select from 1, 5, 10, 20 or 30 minute disarm timeout
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE 108 OF 178
BLUETOOTH DEVICES
ADD SPEAKER
1. Select “Add Speaker”
2. Initiate Bluetooth pairing from the speaker.
3. Touch the correct device from the list on the panel to begin the pairing process.
4. Once paired, a pop up showing “Bluetooth Device
Added Successfully” will appear. Touch “OK” to confirm.
5. Your speaker will now show under the “Paired
Devices” list on the panel.
NOTE:
Only “Anker” brand (models 3102, 3108 or 3109) speakers are supported.
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE 109 OF 178
SYSTEM TESTS
SYSTEM TESTS
SYSTEM TESTS FIND IT
System Tests
There are many different tests you can perform to ensure the system is working properly.
Wi-Fi Test
Test the panel’s connection to the wireless (Wi-Fi) network
Sensor Test
Shows actual dBm signal strength of each sensor and graphs sensor events against the ambient noise floor of the environment
Cellular Test
Test the panel’s connection to the cellular network and Alarm.com
Image Sensor Config
Test the panel’s connection to
Image Sensors
Z-Wave Tests
Test communication between devices and the panel.
Rediscover network, counters, neighbor info, diagnostics & advanced diagnostics
PowerG Test*
Ping and receive signal strength from a PowerG sensor.
Swipe down for access
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
SYSTEM TESTS
*
PowerG Test available only if a
PowerG Daughter card is installed in the panel.
QOLSYS CONFIDENTIAL AND PROPRIETARY
111 178
SYSTEM TESTS
SYSTEM TESTS
Zigbee Test
See the last signal strength, average signal strength and battery voltage on Zigbee sensors. Requires a Zigbee daughter card be installed in order for this icon to appear
Panel Glass Break Test
Test the panel’s microphones to ensure proper sensitivity for built in Glass Break
Dual Path Test
Verifies the Wi-Fi path is connecting to Alarm.com
Daughter Cards Test
Tests the integrity of the installed daughter cards
âś“
Panel Test
Runs through a complete test of the panel’s running processes
QOLSYS CONFIDENTIAL AND PROPRIETARY
112 178
FIND IT
Swipe down for access
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
SYSTEM TESTS
SYSTEM TESTS
WI-FI TEST
Wi-Fi Test
The Wi-Fi test checks the IQ Panel 2’s connection to your network (router).
Before running this test, be sure to connect the panel to the network. See
“customization” section for directions on connecting to Wi-Fi.
To perform a Wi-Fi Test, touch the “Run” button.
FIND IT
Swipe down for access
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
SYSTEM TESTS
WI-FI TEST
A successful test will result in a
“pass” and indicates the date and time of the test along with connection speed.
NOTE:
If test fails, please check your Wi-Fi settings.
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PAGE OF 178
SYSTEM TESTS
SENSOR TEST
Sensor Test
Shows actual dBm signal strength of each sensor and graphs sensor events against the ambient noise floor of the environment. Also displays the traditional packet count method. This new version of the Sensor Test requires
RF PIC
Version 10.2.15-G1
or higher.
Refer to page 99 for the sensor packet results table.
The Advanced Sensor Test shows a summary page of each sensor paired to the panel along with the average dBm level , the last event’s dBm level and how many packets were received from the sensor.
Select the graph icon to the right of each sensor to view an individual sensor’s graphed signal strength in real time.
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE OF 178
FIND IT
Swipe down for access
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
SYSTEM TESTS
SENSOR TEST
NOTE:
For UL/cUL , perform a placement test first for all wireless initiating devices. The acceptable result shall be “Excellent".
SYSTEM TESTS
SENSOR TEST
Noise Floor
From the Sensor Test page select the “Settings” cog to view the “Real Time
Noise Floor”. The noise floor represents the dBm threshold at which the panel can no longer sense signals from sensors.
Lower dBm levels mean there is less noise or interference on the sensor’s specific operating band or frequency.
FIND IT
Swipe down for access
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
SYSTEM TESTS
SENSOR TEST
NOTE:
Manufacturer recommended signal to noise ratio is min 7dB
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE OF 178
SYSTEM TESTS
SENSOR TEST
Colored points on the graph represent each state change or supervisory signal transmitted from a sensor to the panel. Points are colored based on frequency.
The
YELLOW
line represents a dBm level where signal strength is “Poor” and potential
RF failures could occur. This line dynamically adjusts to 12 dBm above the ambient RF noise floor in the environment.
The
RED
line represents a dBm level where signal strength is “Critical” and RF failures are likely. This line dynamically adjusts to 6 dBm above the ambient RF noise floor in the environment.
TROUBLESHOOTING:
If a sensor falls below the yellow line, try changing it’s orientation
(vertical/horizontal), move the sensor to a different part of the door/window or adjust the panel’s
RF pigtail antenna.
Then re-test to see the if the result improved.
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE OF 178
FIND IT
Swipe down for access
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
SYSTEM TESTS
SENSOR TEST
NOTE:
Manufacturer recommended signal to noise ratio is min 7dB
SYSTEM TESTS
SENSOR TEST
Sensor Test
The panel can test its connection and communication to individual security sensors. Before running this test there must be at least one security sensor paired with the system. This version of the sensor test is for panels with the older
RF PIC Version 10.2.15-G0
.
Sensors connected to the panel will appear on the screen. The panel will detect open and close reports.
Please allow 10 secs between tests if tripping the same device more than once.
“Signal Source” relates to a sensor’s frequency.
FIND IT
The panel will audibly report and display test results from “No Signal” to “Perfect”, including how many packets were received.
( 8 )
Results
Perfect
Excellent
Good
Minimum
No Signal
Packets Received
8
6-7
3-5
1-2
No RF packets received
Swipe down for access
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
SYSTEM TESTS
SENSOR TEST
NOTE:
For UL/cUL , perform a placement test first for all wireless initiating devices. The acceptable result shall be “Excellent”.
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PAGE OF 178
SYSTEM TESTS
CELLULAR TEST
Cellular Test
Test the panel’s built-in cellular radio connection. You must first activate the radio through Alarm.com prior to running this test. Cell signal strength is only available after the test has been ran successfully.
FIND IT
To begin the test press
“Start” and watch for the results on the screen.
Swipe down for access
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
SYSTEM TESTS
CELLULAR TEST
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE OF 178
SYSTEM TESTS
IMAGE SENSOR CONFIG
Image Sensor Config
Test an image sensors connectivity with the panel to ensure they are communicating properly and are able to take photos.
Choose an Image Sensor to Test:
Select the test you want to run:
Select the desired Image Sensor by touching “View” next to it’s name
PIR Test
checks the motion sensor
Installer Peek In
tests the camera (Results appear through the Alarm.com app)
Touch “Sensor Tests”
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE OF 178
FIND IT
Swipe down for access
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
SYSTEM TESTS
IMAGE SENSOR CONFIG
SYSTEM TESTS
Z-WAVE TESTS
Z-Wave Test
Test the connection between the panel and enrolled Z-Wave devices to ensure they are communicating properly.
To perform a Z-Wave Test, touch the “Run” button. A successful test will result in a
“Pass” and a time stamp.
FIND IT
Swipe down for access
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
SYSTEM TESTS
Z-WAVE TESTS
Z-WAVE TEST
NOTE:
If a test fails, relocate device, change batteries and/or rediscover network.
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PAGE 120 OF 178
SYSTEM TESTS
Z-WAVE TESTS
Rediscover Network
After installing or moving a Z-Wave device one should always “Rediscover the
Network”. This re-maps the network and ensures all devices have the most efficient communication path leading back to the panel.
FIND IT
Select a single device or all and then select
“Rediscover”. A result including a time stamp will appear under “Status”.
Swipe down for access
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
SYSTEM TESTS
Z-WAVE TESTS
REDISCOVER NETWORK
NOTE:
If a test fails, relocate device, change batteries and/or rediscover network.
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PAGE OF 178
SYSTEM TESTS
Z-WAVE TESTS
Neighbor Info
Use “Neighbor Info” to view which devices can “see” each other. The more neighbors a device can see means more possible routes back to the controller.
FIND IT
Touch “View” next to any device and a popup will appear listing it’s “Neighbor Nodes”
Swipe down for access
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
SYSTEM TESTS
Z-WAVE TESTS
NEIGHBOR INFO
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PAGE 122 OF 178
SYSTEM TESTS
Z-WAVE TESTS
Counters
View a numerical representation of the Z-Wave network. View failed and acknowledged commands as a whole or from an individual device. A well designed network should have at least a 98% acknowledgment vs failed rate.
FIND IT
Swipe down for access
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
SYSTEM TESTS
Z-WAVE TESTS
COUNTERS
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE 123 OF 178
SYSTEM TESTS
Z-WAVE TESTS
COUNTER
Acked commands no auto route
Acked commands auto route
Failed commands network failed
Network failed
Network not idle
Network no route
Reset All
Details
DESCRIPTION
Command was successful and acknowledged by the sensor; it did not use the normal automatic Z-Wave network route to execute the command for this device (command was re-routed on the Z-Wave network in order to succeed)
Command was successful and acknowledged by the sensor; it used the normal automatic Z-Wave network route to execute the command for this device.
Not possible to transmit data because Z-Wave network is busy (jammed). Command failed to execute.
Not possible to transmit data because Z-Wave network is busy (jammed). Command failed to execute
Auto-routed command failed because Z-Wave network is not yet stable.
Command failed to execute.
Auto-routed command failed because there is no successful Z-Wave network route to the device.
Command failed to execute
Resets all counters back to 0 as to better diagnose the network
Shows individual device details such as passed and failed commands. Here you can also reset an individual device’s counter
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE 124 OF 178
SYSTEM TESTS
Z-WAVE TESTS
âś“
Z-Wave Diagnostics
View a graphical representation of the installed Z-Wave network. View the network’s or an individual device’s last known working route. Use the Key chart to decipher which devices are repeating nodes, have a strong or weaker signal or perhaps need to be moved to another location.
FIND IT
Swipe down for access
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
SYSTEM TESTS
Z-WAVE TESTS
âś“
Z-WAVE DIAGNOSTICS
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE 125 OF 178
SYSTEM TESTS
Z-WAVE TESTS
Advanced Z-Wave Diagnostics
Advanced Z-Wave diagnostics gives access to Network Health Test, Repeater
Test & Last Working Route.
Network Health Test
Shows the minimum, maximum & average node response times on the network
Repeater Test
Tests the connection to dedicated Z-Wave repeaters on the network
Last Working Route
Shows the last working route for a specific node on the network. Also allows you to set a static “sticky” route
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE 126 OF 178
FIND IT
Swipe down for access
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
SYSTEM TESTS
Z-WAVE TESTS
ADVANCED Z-WAVE
DIAGNOSTICS
SYSTEM TESTS
POWER G TEST
PowerG Test
Ping a PowerG sensor and receive back it’s signal strength. You can view the average signal strength over 24hrs as well as review the PowerG PIR CAM image.
FIND IT
STRENGTH can be: Strong , Good , Poor or No Signal
Note
: for UL/cUL signal strength shall be “Strong”
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE 127 OF 178
Swipe down for access
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
SYSTEM TESTS
POWERG TEST
*PowerG daughter card must be installed in the panel to access this test.
SYSTEM TESTS
ZIGBEE TEST
Zigbee Test
See the last signal strength, average signal strength and battery voltage on
Zigbee sensors.
FIND IT
Swipe down for access
STRENGTH can be:
Strong
Good
Poor
-No Signal
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
SYSTEM TESTS
ZIGBEE TEST
* Requires a Zigbee daughter card be installed in order for this icon to appear
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE 128 OF 178
SYSTEM TESTS
PANEL GLASS BREAK TEST
Panel Glass Break Test
Test the panel’s microphones via a clap test or glass break test. This will ensure the built in detector and microphones are functioning properly when needed.
Panel Glass Break must be enabled under Installer Settings to access this test.
Testing
Select “Run” to begin test.
Circle will turn
YELLOW
when a successful clap test has been detected and Microphones are listening.
Circle will turn
GREEN
when the panel hears the proper glass break frequency being detected.
FIND IT
Swipe down for access
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
SYSTEM TESTS
PANEL GLASS BREAK
TEST
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PAGE 129 OF 178
SYSTEM TESTS
PANEL GLASS BREAK TEST
Glass Break Alarm Test Mode
Selecting “Start” will enable a 15 min test mode that allows the panel glass break detector to be tripped using a glass break simulator. Once tripped an alarm will be sent to the central station. Follow the on screen instructions to ensure a proper test.
FIND IT
Swipe down for access
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
SYSTEM TESTS
PANEL GLASS BREAK
TEST
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE 130 OF 178
SYSTEM TESTS
PANEL GLASS BREAK DETECTION REQUIREMENTS
Detection Area
- 90° Line of sight
- No obstacles
- 3ft Minimum from the panel up to 15ft max
Panel Installation Requirements:
- Wall mounted
- Power supply connected
- Panel Glass Break detection enabled
- Armed “Away” or “Stay” depending on programming
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE OF 178
Glass Requirements
- Tempered Glass - 1/8” t0 1/4”
- Plated Glass - 1/8” to 1’4”
- Insulated Glass - 1/8” to 1/4”
- Window must be framed
- Minimum Dimensions 12” by 12”
SYSTEM TESTS
DUAL PATH TEST
When enabled, dual path connectivity allows the IQ Panel 2 to use both cellular and Wi-Fi radios for signals and communication simultaneously.
By default Dual-Path Control is enabled. To disable, “un-check” the box.
You can also run a Dual-Path Wi-
Fi test to ensure that the Dual
Path is connecting properly.
Unlike the standard Wi-Fi test
(which checks connection to the router) the panel will check the broadband connection to
Alarm.com.
NOTE:
The IQ Panel 2 must be connected to a wi-fi network to enable Dual Path
NOTE:
IQ Panel 2 is compatible with the following UL/ULC listed monitoring station receivers: SG-System I/II/III/
IV/5. Wi-Fi is for supplemental use only for UL/cUL
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE 132 OF 178
FIND IT
Swipe down for access
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
SYSTEM TESTS
DUAL PATH TEST
SYSTEM TESTS
DAUGHTER CARDS TEST
Daughter Cards Test
Tests the integrity of installed daughter cards . Slots not populated will be
“greyed” out and inaccessible to test.
Select “Run” on an individual available card to start the test. In some cases the test may take several minutes after which the panel will show a result of a “Pass” or “Fail”.
If the test results in “Fail” double check the daughter card connection, reboot the panel and rerun the test again.
FIND IT
Swipe down for access
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
SYSTEM TESTS
DAUGHTER CARDS
TEST
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE 133 OF 178
SYSTEM TESTS
PANEL TEST
âś“
Panel Test
Runs through and tests all panel processes either all at once or one at a time.
FIND IT
Swipe down for access
Select “Run” to perform an individual test or
“Run All” to perform a test of all processes.
Running all tests at once will sound the siren.
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
SYSTEM TESTS
âś“
PANEL TEST
Note: The Siren can be tested alone under the Panel Test menu, scroll down and select RUN
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE 134 OF 178
CUSTOMIZATION
CUSTOMIZATION
USER MANAGEMENT
User Type
Dealer
Installer
Master
User
Guest
The IQ Panel 2 can hold up to 242 user codes. Only Dealer, Installer and
Master user codes can can create or edit user codes. Once a code is created, all information can be edited, except for the “User Type”.
Partition Access Access Level
All settings as well as Master Reset and access to change Dealer
Contact information
All Settings
All user-related features and Settings, including connecting to
Wi-Fi, User Management, Sound App and Sensor customization
All Partitions
All Partitions
All Partitions
Arming/Disarming
Arming/Disarming
A user may only access their assigned partition
A user may only access their assigned partition
Duress Disarming (but sends duress signal to security provider).
Each partition gets a unique Duress Code
FIND IT
Swipe down for access
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
USER MANAGEMENT
NOTE:
When “6 Digit User Code” is
ENABLED a “00” will be appended to all existing 4 digit codes
CUSTOMIZATION
DEALER BRANDING*
Dealer Branding
Here you can customize the Dealer Contact info, Logo, Help Videos and
Billboard for any branding needs.
Contact Info
Edit Dealer Name, Email,
Phone #, Zip Code, Website and Tag lines
Load Custom Logo
Add your company’s logo to the panel replacing the envelope.
On-Screen Billboard
Add advertising images to the photo frame which cannot be deleted by a user.
Load Help Videos
Replace or add help videos to assist with end user troubleshooting
Dealer Branding Settings
Enable/Disable On-Screen
Billboard photo lock feature
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE 137 OF 178
FIND IT
Swipe down for access
SETTINGS
ADVANCED SETTINGS
ENTER CODE (2222)
DEALER BRANDING
*This page available only through the
Dealer Code
CUSTOMIZATION
DEALER BRANDING*
Contact Info
Customize your contact info and determine what you’d like to be displayed in “Contact Us”, located on the right side of the “Home Screen” header.
Dealer Contact fields allow up to 50 characters, Tag Line 2 allows up to 50.
FIND IT
Example:
ABC Security
Automation & Security
Atlanta’s Preferred
798-123-4567 [email protected]
ABCSecurity.com
84008
Swipe down for access
SETTINGS
ADVANCED SETTINGS
ENTER CODE (2222)
DEALER BRANDING
CONTACT INFO
*This page available only through the
Dealer Code
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE 138 OF 178
CUSTOMIZATION
DEALER BRANDING* FIND IT
Load Custom Logo
Load a custom dealer logo on to the Panel via micro SD Card. This image will replace the “envelope” icon in the upper right hand corner of the display.
NOTE:
Before removing the SD Card, go to “Settings” then touch “SD Card” and select “Unmount”
Load Custom Logo Steps:
1. Load logo* onto an SD Card
2. Insert the SD Card into the panel
3. Go to the Dealer Branding section on the panel
4. Touch “Load Custom Logo”
5. Touch the thumbnail of the logo you wish to load
6. Touch OK
Logo requirements:
- Saved in folder entitled “logo”
- 200 x 100 pixels (or less)
- JPEG or PNG
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE 139 OF 178
Swipe down for access
SETTINGS
ADVANCED SETTINGS
ENTER CODE (2222)
DEALER BRANDING
LOAD CUSTOM LOGO
*This page available only through the
Dealer Code
CUSTOMIZATION
DEALER BRANDING* FIND IT
On-Screen Billboard
Load and lock up to 4 full-screen Dealer photos via micro SD Card as part of the photo frame screensaver. Dealer photos cannot be deleted by an end user.
Load On-Screen Billboard Photos:
1. Load photos* onto an SD Card
2. Insert the SD Card into the panel
3. Go to the Dealer Branding section on the panel
4. Touch “On-Screen Billboard”
5. Touch the thumbnails of the photos you wish to load
6. Then choose “Add New“ or
“Replace All”
NOTE:
Before removing the SD Card, go to “Settings” then touch “SD Card” and select “Unmount”
Photo requirements:
- Saved in folder entitled “billboard”
- 1280 x 800 pixels (or less)
- JPEG or PNG
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE 140 OF 178
Swipe down for access
SETTINGS
ADVANCED SETTINGS
ENTER CODE (2222)
DEALER BRANDING
ON-SCREEN BILLBOARD
*This page available only through the
Dealer Code
CUSTOMIZATION
DEALER BRANDING*
Load Help Videos
Upload custom help videos with an SD Card. Make your own troubleshooting videos for your customers or use our built-in videos.
FIND IT
Swipe down for access
Load Help Videos:
1. Load videos* onto an SD Card
2. Insert the SD Card into the panel
3. Go to the Dealer Branding section on the panel
4. Touch “Load Help Videos”
5. Then choose “Add“ or “Replace”
Video requirements:
- Saved in folder entitled “videos”
- Aspect ratio: 1280 x 800
- File Type: .m4v
- Total Storage Space: 200MB
NOTE:
Before removing the SD Card, go to “Settings” then touch “SD Card” and select “Unmount”
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE OF 178
SETTINGS
ADVANCED SETTINGS
ENTER CODE (2222)
DEALER BRANDING
LOAD HELP VIDEOS
*This page available only through the
Dealer Code
CUSTOMIZATION
CONNECTING TO WI-FI
To connect to a Wi-Fi network, follow the steps below:
Swipe down from the top menu bar and select settings.
Touch Advanced Settings
(Installer Code)
Then touch “Wi-Fi”
Enable Wi-Fi if not already active
Available networks appear in a list. Touch the desired network and use the keyboard to type the password (if required)
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE 142 OF 178
FIND IT
Swipe down for access
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
WI-FI
CUSTOMIZATION
WEATHER FIND IT
TODAY’S FORECAST
Today’s forecast is displayed on the weather icon with a graphical representation of precipitation and High and Low temps.
4-DAY FORECAST
Touch the weather icon to get a
4-day forecast. This information is updated once daily via
Alarm.com services.
(Will not display or update weather connected to wifi only)
LOCATION
Weather reporting is based on location as indicated by the zip code entered into Alarm.com when the account is created.
Touch the weather icon in the upper left corner of the header to reveal a 4 day forecast
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE 143 OF 178
CUSTOMIZATION
PHOTO FRAME
PHOTO FRAME
The IQ Panel 2 can be set to display digital photos when not in use. This feature, called “Photo Frame”, can be changed or turned off through “Photo
Frame Settings”.
(Swipe down from the menu bar)
.
FIND IT
Swipe down for access
PHOTO FRAME
Display type
Choose a display type for your photo frame. Opt to turn it off completely, scroll through pre loaded images or view a
“weather clock”
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE 144 OF 178
CUSTOMIZATION
PHOTO FRAME APP BUTTONS
PLAY:
Starts Photo Frame immediately. Good for testing photo frame feature appearance and transitions
REMOVE PHOTOS:
Allows you to remove photos one by one or all at once
ADD PHOTOS:
Add new photos using an SD card or download one of several “Wi-Fi” photo sets using your panel’s WiFi connection
SETTINGS:
Change the Photo Frame’s “Display Type” from Off to On or enable a “Weather Clock” screen saver. Change transitions, adjust display time, set automatic on/off times and more
FIND IT
Swipe down for access
PHOTO FRAME
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE 145 OF 178
CUSTOMIZATION
PHOTO FRAME SETTINGS
Effect
Item
Duration
Shuffle
Display Type
Photo Frame
Start Time
Nighttime Mode
Start Time
Nighttime Mode
End Time
Nighttime Mode
Settings
Default
1 minute
Dissolve
Enabled
Photo Frame
10 minutes
11:00 PM
6:00 AM
Display
Description
How long each image will show before transitioning to the next image in the library (1, 2, or 5 minutes)
Transition effect used between each image (fade to black, dissolve)
Display pictures in random or sequential order
Choose what to display on the screen when the panel is not in use. (Off,
Photo Frame and Weather Clock)
Choose the amount of time to wait after the last touch before starting the selected display type. (1, 5, 10, 15, 20, 25, or 30 minutes)
Determines the time when the display, voices or chimes shutdown completely. (Use this feature to turn off the LCD, voices and/or chimes at night)
Determines the time when the display, voices or chimes “wake up" after sleeping. (Use this feature to turn the LCD, voices and/or chimes back on in the morning)
Choose what the Nighttime Mode Start/End times have the ability to control (Display, Voices and/or Chimes)
FIND IT
Swipe down for access
PHOTO FRAME
PHOTO FRAME SETTINGS
CUSTOMIZATION
LOAD IMAGES FROM SD CARD FIND IT
Card will slide all the way in.
To remove, push gently and card will spring out.
To load new images from an SD card:
1- Load photos* onto an SD Card
2- Insert the SD Card into the panel
3- Open the “Photo Frame” app
4- Press “Add Photos”
5- Choose “Replace All Photos” or
“Add New Photos”
6- Wait for the images to load
7- Once loaded, you can press “Play” to test.
NOTE:
Before removing the SD Card, go to
“Settings” then touch “SD Card” and select
“Unmount”
Swipe down for access
PHOTO FRAME
ADD PHOTOS
Photo requirements:
- JPEG
- 1280 x 800 pixels (or less)
- No larger than 5MB each
- No more than 20 images
- Saved in folder entitled “Photos”
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE 147 OF 178
MAINTENANCE
MAINTENANCE
UPGRADE SOFTWARE FIND IT
Upgrade Software
Upgrade the panel’s software version using Wifi or an SD Card.
Swipe down for access
Setting
Upgrade Using Network
Description
Search the network for updates and install new software
NOTE:
For UL/cUL, remote software uploading is not allowed
Search an inserted SD Card for updates and install new software Upgrade Using SD Card
Update Configuration Using SD
Card
Search SD Card for settings configuration template and update panel settings using it
With the proper Patch Tag the system can be properly downgraded Downgrade Using Network
Patch Tag
Automatic Background Check and
Download
Automatic Check Interval
A code corresponding to a specific software update on the server
Allows the panel to check for new software in the background and download it to local storage so that it can be applied at a later date. Default
Enabled
Determines interval the IQ Panel 2 will look for software update. Available options are Every Night, Once a Week, Once a Month. Default
Once a
Week
NOTE:
Proper maintenance requires prompt administration of any software updates
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
UPGRADE SOFTWARE
MAINTENANCE
UPGRADE SOFTWARE USING WI-FI
Keeping your panel up to date is essential in ensuring it receives the newest features and is free from bugs.
To perform a software update using Wi-Fi follow the steps below:
1- Ensure your panel is connected to Wi-Fi and has an internet connection.
2 From the drop down menu select “Settings" then “Advanced Settings”. (Installer/Dealer
Code)
3- Touch "Upgrade Software"
4- Touch "Upgrade Using Network" The IQ Panel 2 will check for the latest software update. If your panel is up to date you will see a message confirming that you have the most recent software version.
5- If a software update IS available the panel will automatically begin downloading it.
6- Once the download is complete a pop up message will appear informing you that in order to install the software you must restart the panel. Touch "OK." Your panel will install the update and automatically restart.
FIND IT
Swipe down for access
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
UPGRADE SOFTWARE
NOTE:
For UL/cUL the remote software feature shall not be used and the panel shall not be setup to remotely upgrade.
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE 150 OF 178
MAINTENANCE
SOFTWARE UPDATES VIA SD CARD
1- Insert an SD card into your computer.
(
*We recommend a class 4 or higher SDHC card with 4gb – 16gb storage space
)
2- Download the current software from
dealers.qolsys.com
(requires login)
3- Once the file is downloaded, right click the file and select "Unzip" or “Open”
4- Drag all files to your SD card. Delete ANY other files, and safely remove the SD card from your computer
5- Slide your SD card into the slot on the upper right side of the IQ Panel 2.
6- From the drop down menu Touch “Settings”
7- “Advanced Settings” and enter a valid Installer code
(default is 1111)
8- Touch “Upgrade Software”
9- Touch “Upgrade using SD Card”
10- The panel will search the SD Card for the patch and begin downloading it automatically.
11- Once complete touch "OK" to reboot the panel. DO NOT TOUCH THE SCREEN. The process will take about 5 minutes and the LED may turn red, screen may turn off, etc. After the panel reboots the home screen will appear and the LED will turn green. For the next 5 minutes the panel will update the backup partition. Do not power down or use the panel during this time
11- Eject the SD Card: (“Settings” then touch "SD Card” then “Unmount SD Card”
I
MPORTANT: Failure to perform these steps in the proper sequence may result in data corruption and/or panel failure.
FIND IT
Swipe down for access
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
UPGRADE SOFTWARE
MAINTENANCE
AUTOMATIC BACKGROUND CHECK AND DOWNLOAD
Turning on Automatic Background Check & Download enables the panel to check for a new software version based on the Automatic Check Interval (default is Once a Week).
From the drop down menu select “Settings"
“Advanced Settings”. (Installer/Dealer Code)
Touch “Upgrade Software”
Make sure the “Automatic Background Check and Download” button is checked.
Change update interval by selecting “Automatic Check Interval”
FIND IT
Swipe down for access
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
UPGRADE SOFTWARE
?
QUESTIONS?
Contact us at [email protected]
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE 152 OF 178
MAINTENANCE
BATTERY REPLACEMENT
2.
4.
3.
1.
Power down panel:
Go to Advanced Settings and enter the
Installer/Dealer/Master code, then select “Power Down”
2.
Unplug Battery Connector:
Once the panel is powered down, unplug 4 pin battery connector from the board.
3.
Remove Battery:
Pull the blue tab from under the battery downwards. This will peel away the tape holding the battery in place.
4.
Install New Battery:
Remove the protective film from the adhesive tape on the back of the battery and seat the battery into the bottom lefthand plastic corner. Plug the battery connector back into the board.
CAUTION:
Do
NOT
use a screwdriver or anything sharp that could puncture the battery.
Do
NOT
pull on the battery cable to try and remove battery.
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE 153 OF 178
TROUBLESHOOTING
TROUBLESHOOTING
ABOUT
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE 155 OF 178
FIND IT
Swipe down for access
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
ABOUT
TROUBLESHOOTING
ABOUT
Battery
Item
Software
Description
Software Version: Current Software Version
Build Number:
LInux Version:
Android Version:
Hardware Version:
Manufacturer: Qolsys Inc. San Jose, CA
PCA Serial #:
Part #:
System Configuration:
System Serial #:
RF PIC Version:
EEPROM Format Version:
Image Sensor Version:
Hardware
Patches
Panel
Cellular
Carrier: Current Carrier
Cellular Connection: no signal, registered etc..
Cellular Signal Strength: x/6 bars, (xx/xx) internal
IMEI: Alarm.com radio number
IMSI: Carrier Sim Information
ICCID: Carrier Sim Information
Baseband Version:
Configuration Version:
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE 156 OF 178
TROUBLESHOOTING
ABOUT
Z-Wave
PowerG
Ethernet
Wi-Fi Information
Internal Storage
Zigbee
Item Description
Home ID:
Z-Wave Firmware Version:
Z-Wave API Version:
Manufacturing ID:
Product Type:
Product ID:
Modem Firmware Version
Modem Build Number
Radio Firmware Version
Radio Software ID
PowerG RF Band
Connection: Connected/Disconnected Internet: Can the panel communicate outside the
IP Address: Panel’s IP Address when connected
Connection: Connected/Disconnected
IP Address: Panel’s IP Address when connected
SSID: Network panel is connected to
Speed: Connection speed shown in Mbps
Internet: Can the panel communicate outside the home. Available/Unavailable
Total Space: Total space shown in GB
Videos: Breakdown of space used for videos
Zigbee Version:
Zigbee Card EUI:
Zigbee Build Version:
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE 157 OF 178
TROUBLESHOOTING
POWER DOWN
DO NOT remove all power without following the steps below. In the event of needing to move the panel from one location to another it is safe to unplug the power supply while leaving the battery plugged in.
1. From the drop down menu select “Settings”.
2. Select “Advanced Settings” then enter your installer code
3. Select “Power Down”
4. Wait for panel LED to turn off
5. Disconnect the power
IMPORTANT: Failure to perform these steps in the proper sequence may result in data corruption and/or panel failure.
FIND IT
Swipe down for access
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
POWER DOWN
?
QUESTIONS?
Contact us at [email protected]
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE 158 OF 178
TROUBLESHOOTING
PANEL REBOOT
If the panel is experiencing difficulties you can often resolve it by resetting the operating system.
1. From the drop down menu select “Settings”.
2. Select “Advanced Settings” then enter your installer code
3. Select “Panel Reboot”
4. Wait for the panel to restart
IMPORTANT: Failure to follow these steps properly may result in data corruption and/or panel failure.
FIND IT
Swipe down for access
SETTINGS
ADVANCED SETTINGS
ENTER CODE (1111, 2222)
PANEL REBOOT
?
QUESTIONS?
Contact us at [email protected]
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE 159 OF 178
TROUBLESHOOTING
HARD REBOOT
x 30 sec
IMPORTANT: Performing a hard reset may result in data corruption and/or panel failure.
Only use this when absolutely necessary.
?
QUESTIONS?
Contact us at [email protected]
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE 160 OF 178
TROUBLESHOOTING
PANEL TEST TROUBLESHOOTING
If you run a panel test and it fails, use the following steps to fix the issue.
Arm-Disarm
Camera
Photos
Help Videos
Battery
Test
LED Green/Red
Tests panel camera operation
Checks that photos are loaded in the photo frame app
Checks help videos are installed in the panel.
Description
Tests the arm/disarm operation
Checks panel battery health
Check panel LED operation
If fails:
Reboot panel, run test again then if necessary perform a master reset and repeat test
Reboot panel, run test again then if necessary perform a master reset and repeat test
1) Go to Settings -> Photo Frame -> Add Photos
2) Add photos from Wifi photo sets or an SD card
1) Go to Settings/Advanced Settings/Installation -> Load Help Videos
2) Load All the Help videos in SD card and insert it into panel
3) Add the selected files from SD card to help videos list on the panel
1) Make sure the battery is connected
2) If test continues to fail, replace the battery
1) Reboot the panel and run the test again
2) Master reset and repeat test
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE OF 178
TROUBLESHOOTING
PANEL TEST TROUBLESHOOTING
Wi-Fi
Z-Wave
Sirens
Test
Panel Tamper
AC Status
Internet Connection
Upgrade Service
Description
Check panel Tamper state
Check panel AC power status
Check panel's Internet connectivity
If fails:
1) Check to ensure backplate is secure and installed properly.
2) Repeat test.
1) Inspect the wire leads are secure and properly connected on the terminal block and adapter.
2) Repeat test.
1) Go to Wifi Setting page, Enable Wifi and connect to a Wifi Network
2) Make sure Internet is available on the home router. You can check internet information in the “About” section.
3) Contact your network service provider on continued internet connectivity failure.
1) Go to Wifi Setting page and enable wifi.
2) Connect to a Wifi Network
Tests whether panel is connected to
Wifi network
Checks that the panel can receive updates from the Qolsys servers
Check panel's Z-Wave module operation
Check that the panel’s siren is functioning properly (Burglar, Auxiliary,
Fire & CO).
1) Verify internet and Wi-Fi connections.
1) Reboot the panel and repeat test.
2) Master reset and repeat test
1) Verify the siren is plugged in
TROUBLESHOOTING
CANNOT LOAD HELP VIDEOS
If your panel cannot load a help video you will receive an error message. Please ensure that your video(s) meet the requirements:
Acceptable File types:
.m4v
Total storage space:
200MB
NOTE: videos look best in aspect ratio
1280 x 800
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE 163 OF 178
LEGAL
LEGAL
IMPORTANT
Important warning and information can be found on the interior and exterior of the panel’s mounting plate.
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE 165 OF 178
LEGAL
UL/cUL RESIDENTIAL FIRE & BURGLARY INSTALLATIONS
This product has been tested and found in compliance with the following standards: UL1023 Household Burglar-Alarm
System Units, UL985 Household Fire Warning System Units, ULC-S545 Residential Fire Warning Systems Control Units and ULC-S304 Security Level I Control Units, Accessories and Receiving Equipment for Intrusion Alarm Systems. For ULC
Installations refer to the Standard for the Installation of Residential Fire Warning Systems, CAN/ULC-S540:
- Use only the compatible power supply referenced in this Installation Manual. 24 h standby power must be provided for fire applications and 4h for burglary only applications (AC trouble must be transmitted to SRC within 60 minutes).
- Priority of signals on the Panel is set as Fire, CO, Burg, Panic, Aux and then Flood.
- Use at least one compatible listed Smoke Detector for Fire Installations.
- The entry delay shall not exceed 45 sec (UL) and 180 sec (ULC Security Level 1).
- The exit delay shall not exceed 120 seconds (UL).
- The control panel supports the Temporal 3 pattern for fire alarm notification
- Test transmission cycle shall be set for 7 days transmission for Residential Fire applications, or 30 days for Residential
Burglary only applications.
Note
:
For ULC Residential Fire and Burglary (ULC-S304 Level I) installations set for daily test transmission, Wireless
Supervision window shall be set to 4 hours for UL/ULC Residential Fire Installations. Wireless Supervision window shall be set to 24 hours for Residential Burglary Installations only. RF Jam detection shall be enabled.
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE 166 OF 178
LEGAL
UL/ULC COMMERCIAL BURGLARY INSTALLATIONS
This product has been tested and found in compliance with the following standards: UL1610 Central Station Burglar-Alarm
Units and ULC-S304 Control Units, Accessories and Receiving Equipment for Intrusion Alarm Systems, Security Levels I-II.
The subscriber control unit shall provide for the connection of protective wiring, conductors, and attachments in accordance with the Standard for Installation and Classification of Burglar and Holdup Alarm Systems, UL 681 in USA and in accordance with ULC-S301, CSA C22.1, Canadian Electrical Code, Part I, Safety Standard for Electrical Installations and ULC-S302
Standard for the Installation, Inspection and Testing of Intrusion Alarm Systems, in Canada.
Note: The product is not intended for installation outdoors or outside the protected premises.
This product is UL/ULC listed under the following categories: AMCX/AMCXC Central Stations Alarm Units, UTOU/UTOU7
Control Units and Accessories, Household System Type NBSX/NBSX7 Household Burglar Alarm System Units. For further information on this product’s listings please also refer to the official listing guides published at the UL website (www.ul.com) under Online Directory Section.
Programming:
The notes in the Installation Manual describing the system configurations for UL/uLC listed installations shall be implemented.
Use only PowerG sensors listed in “Supported PowerG Sensors” on page 176 of this installer manual for UL/ULC
Commercial Burglary installations. Hardwire input zones cannot be used in UL/ULC Commercial Burg installations.
Partitions have not been evaluated for UL/ULC Commercial Burg installations. Require valid user code to arm this system must be enabled.
LEGAL
UL/ULC COMMERCIAL BURGLARY INSTALLATIONS continued…
UL1610 Central Station with Standard or Encrypted Line Security Service and ULC-S304 Security Level I-II/A3
Active communication channel:
- The installation must use the integral cellular communicator, which sends events over Cellular Data Network to the compatible Sur-Gard System I/II/III/IV/5 receiver.
- The communication path supervision window is set to 180s with 90s heartbeat and the compromise detection takes place within 3 minutes. The panel is using encrypted line security AES256. NIST certificate
C668.
- Wireless Supervision window shall be enabled and set to 4hours
- Open/Closing acknowledgment shall be enabled
- For ULC-S304 compliant installations using also the Wi-Fi connection, ensure Power for network equipment such as hubs, switches, routers, servers, modems, etc., is backed up or powered by an uninterruptible power supply (UPS), standby battery or the control unit, capable of facilitating 24 h standby.
- The entry delay shall not exceed 60s (UL) and 60s (ULC Security Level II).
- The exit delay shall not exceed 60s (UL) and 45s (ULC Security Level II).
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE 168 OF 178
LEGAL
UL/ULC COMMERCIAL BURGLARY INSTALLATIONS continued…
Protection of the Control Unit:
The local control unit and the local power supply must be protected in one of the following ways:
- The control unit and audible alarm device must be in a protected area which is armed 24 hours a day.
- Each partition must arm the area protecting the control unit and the audible alarm device power supply. This may require duplicate protection armed by each partition. Access to this protected area, without causing an alarm, will require that all partitions be disarmed.
- In all cases described above, the protected area for the control unit must be programmed as not-bypassable
For installations employing packet switched (network) communications such as Cellular/Wi-Fi the following recommendations shall be followed:
- Select the Internet Service Providers that have redundant servers/systems and Back-up power.
- Routers shall have Firewalls enabled and methods to identify and protect against “Denial of Service” attacks
(i.e. via “spoofing”).
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE 169 OF 178
LEGAL
UL/ULC COMMERCIAL BURGLARY INSTALLATIONS continued…
User Information:
- The installer should advise the user and note in the User’s Manual
- Service organization name and telephone number
- The programmed exit and entry time
- Instructions to test system weekly
- Note that the installer code cannot arm or disarm the system
- The installer should caution the user not to give system information (e.g., codes, bypass methods, etc.) to casual users (e.g., service people) and to only give out codes set to expire within 24 hours
- Identification of the conditions that might be expected to result in false alarms or impaired operation of the product(s): arming the system and not respecting the exit delay, entering the protected premises and not respecting the entry delay for disarming the system can cause false alarms.
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE 170 OF 178
LEGAL
FCC & ISED CANADA COMPLIANCE STATEMENT
This Class [B] digital apparatus meets all requirements of the Canadian Interference Causing Equipment
Regulations.
Cet appareil numérique de la classe [B] respecte toutes les exigences du Réglement sur le matériel brouilleur du
Canada.
IMPORTANT!
Changes or modifications not expressly approved by Qolsys Inc. could void the user’s authority to operate the equipment.
CAUTION!
This equipment complies with radiation exposure limits set forth for uncontrolled environment. The antenna(s) used for this transmitters must be installed to provide a separation distance of at least 20 cm from all persons and must not be collocated or operating in conjunction with any other antenna or transmitter.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE OF 178
LEGAL
FCC & ISED CANADA COMPLIANCE STATEMENT continued…
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help
.
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE 172 OF 178
SPECIFICATIONS
SPECIFICATIONS
Items
Platform
LCD Display
Touchscreen
User Codes
Wireless
Hardwire Input
Siren Output
Flash Memory
SD Card Slot
Parameters
Android OS
Size
Resolution
Brightness
RGB
Type
Up to 242
WiFi
Image Sensor
Z-Wave
Cellular
Security R/F
Bluetooth
Wired x2
Wired x1
Internal Storage
Push-Push
IQ Panel 2
Android 5.1
7” LCD
1280 x 800
300 cd/m2
24bit
Capacitive glass multi-touch
Role based (Dealer, Installer, Master, User, Guest, Duress)
Wi-Fi 802.11 a/b/g/n/ac dual band 2.4/5ghz - including built-in router capability
Supports up to 5 Alarm.com Image Sensors (if included)
Supports up to 152 devices (80 lights, 15 Smart Sockets, 20 Locks, 10 Thermostats, 21 Misc, 6 Garage
Doors)
LTE (Bands 2,4,5,12,13,17)
Up to 128 RF Zones. IQ Panel 2 uses Encrypted 319.5MHz. IQ Panel 2+ uses PowerG plus ONE of the following depending on SKU: Encrypted 319.5MHz, 345MHz or 433MHz.
Qualcomm Bluetooth Low Energy (BLE) 4.0
2 non powered closed loop circuit with 4.7k EOL resistor
1 controlled output (open collector), 300mA max with a 12v power supply wired in series.
NOTE:
For UL/cUL, external siren is for supplementary use only
12GB NAND Flash
Micro SD slot x 1
SPECIFICATIONS
Items
LED Indicator
Speaker
Camera
Microphone
Siren
Tamper
Battery
Buttons
Mechanical
Power Supply
Mount
Certification
Temperature
Parameters
Status LED
Stereo 1W x 2
Front Camera
Microphone
Piezo
Tamper Switch
Type
Standby
Dimension
AC/DC External Plug-in
Adapter
Back Plate
UL/cUL/ULC
FCC
IC
NOM
Operational
Storage
IQ Panel 2
Green (Disarmed), Red (Armed)
Stereo speakers (unified audio)
5MP fixed focus
Stereo microphones x 2
SPL minimum 85dB for UL985
Reporting tamper release button
Litium Polymer 3200mAh. Spring Power Technology (Shenzhen) CO., LTD, Model SP584646-1S2P
Right side button used for sleep/wake, hard reboot, and clean screen cancel
5”H x 7.75”W x .75”D (195mm x 130mm x 23mm)
Output: 5v – 7v 1000mA CC, Input 100-240VAC 50/60Hz. Adapter evaluated at 120vAC for UL/cUL
Wall mount or table top (stand included)
UL/cUL Residential Fire and Burglary and UL/ULC Commercial Burglary Alarm Control Unit. Compliant with standards: UL985, UL1023, UL1610, ULC-S545, ULC-S304
2AAJXQS-IQPANEL2 (may contain additional modules with separate FCC ID’s)
11205A-QSIQPANEL2
ANCE Certificado No.: ANC1901A00018806
0 to 49C, up to 93% relative humidity, indoor, dry ordinary locations use only
-20 to 50C
SUPPORTED S-LINE SENSORS
Door/Window
Detector Type
Door/Window - Shock Sensor
Vanishing Door/Window Contact
PIR Motion Detector
Glassbreak Detector
Smoke Detector
Wireless CO Detector
Keyfobs
Tilt Sensor
Flood Detector
Temperature Sensor
Hardwire Translator
Model
QS1133-840
UL
, (UL Listed M/N: 60-362N-10-319.5), QS1135-840, QS1136-840,
QS1137-840
QS1138-840
QS1134-840
UL
, (UL Listed M/N: IQ Mini)
QS1230-840
UL
, (UL Listed M/N: 60-639-95R), QS1231-840
QS1431-840
UL
, (UL Listed M/N: IQ Glass-S)
QS5110-840
UL
QS5210-840
QS1331-840
QS1131-840
QS5536-840
QS5535-840
QS7130-840, QS7131-840
NOTE:
UL
indicates that the device is certified to UL standards. These devices are not suitable for UL Commercial Burg applications.
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE 176 OF 178
SUPPORTED POWER-G SENSORS
Detector Type
Door/Window
Door/Window - Shock Sensor
Dual Tech (PIR+Microwave) Motion Detector
Glassbreak Detector
Heat Detector
Keyfobs
Outdoor Motion Detector
PIR Motion Detector
Sirens
Smoke Detector
Wireless CO Detector
Wireless Repeater
Vanishing Door/Window Contact
PowerG Wired to Wireless Converter
Model
PG9945
UL RF/CB
, PG9307
UL RB
, PG9309, PG9312
UL CB
PG9935
UL CB
PG9984(P)
UL CB
PG9922
UL CB
PG9936H
UL RF
PG9929, PG9939, PG9949, PG9938
UL CB
PG9902, PG9974(P), PG9944, PG9994(P)
UL CB
PG9904(P), PG9914, PG9924, PG9934(P), PG9862, PG9872
UL CB
PG9901, PG9911
UL RF/RB
PG9916, PG9926, PG9936
UL RF
PG9913, PG9933
UL RF
PG9920
UL CB
PG9303
UL CB
, PG9975
UL RB
PG9WLSHW8
UL RFB CB
NOTE:
Only the PowerG sensors marked with
UL CB
in the table above shall be used in UL/ULC Residential and Commercial Burg (UL1610/
ULC-S304 Security Level I-II) listed installations. Devices marked with
UL RB
in the table above shall be used only in UL/ULC Residential Burg
(UL1023/ULC-S304 Security Level I) listed installations. Devices marked with
UL RF in the table above can be used in UL/ULC Residential Fire
(UL985/ULC-S545) listed installations.
QOLSYS CONFIDENTIAL AND PROPRIETARY
PAGE 177 OF 178
IQ Panel 2
QS9201-1200-840
QS9202-1200-840
IQ Panel 2+
Verizon
QS9201-1208-840
QS9201-5208-840
QS9201-4208-840
AT&T
QS9202-1208-840
QS9202-5208-840
QS9202-4208-840
Telus
QS9207-1208-124
QS9207-5208-124
QS9207-4208-124
Conforms to UL Std. S985, 1023. & 1610
Certified to ULC Sub C1023 & ULC Std S545
Qolsys Inc. proprietary.
Reproduction without permission is not permitted.
Document#: IQP2-IM-8-20
Revision Date: 9/30/20
Software version: 2.5.0
Public link updated
The public link to your chat has been updated.
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