Brother MFC-7340, MFC-7440N, MFC-7450, MFC-7840N, MFC-7840W User`s guide
Brother MFC-7440N is a versatile all-in-one device that combines printing, copying, scanning, and faxing capabilities. It offers convenient features such as automatic document feeding, a large LCD display, and various connectivity options. With its compact design and user-friendly interface, the MFC-7440N is an ideal choice for home offices and small businesses.
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USER’S GUIDE
MFC-7340
MFC-7450
MFC-7440N
MFC-7840N
MFC-7840W
Version A
ARL/ASA/NZ
If you need to call Customer Service
Please complete the following information for future reference:
Model Number: MFC-7340, MFC-7450, MFC-7440N,
MFC-7840N and MFC-7840W
(Circle your model number)
Serial Number:
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.
Register your product on-line at http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product should you lose your receipt; and
may support an insurance claim by you in the event of product loss covered by insurance.
© 2008 Brother Industries, Ltd.
Approval Information and Compilation and
Publication Notice
THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE
FITTED WITH THE APPROPRIATE CONNECTOR.
APPROVAL INFORMATION
Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in other countries.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without notice.
Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.
i
ii
Table of Contents
Section I General
1
2
3
4
General information 2
Symbols and conventions used in the documentation ....................................2
Accessing the Software User’s Guide and Network User’s Guide ........................2
Loading paper and documents 9
Loading paper in the manual feed slot ..........................................................10
Handling and using special paper .................................................................16
Using the automatic document feeder (ADF) ................................................19
Using the scanner glass (Flatbed).................................................................20
General setup 21
Security features 25
TX Lock (MFC-7340 and MFC-7440N only)..................................................25
Memory Security (MFC-7450 only)................................................................26
iii
Secure Function Lock (MFC-7840N and MFC-7840W only).........................28
Section II Fax
5
6
Sending a fax 34
Sending a fax from the scanner glass ...........................................................34
Cancelling a broadcast in progress ...............................................................35
Sending faxes using multiple settings ...........................................................36
Checking and cancelling waiting jobs............................................................40
Receiving a fax 41
iv
7
8
9
Telephone and external devices 46
(Distinctive Ringing) .........................................46
What is the Advantage of using Telstra
Work?..............................................47
Distinctive Ringing (For Singapore and Hong Kong).....................................50
Recording an outgoing message (OGM).......................................................53
Operation from extension telephones............................................................54
Connecting an external or extension telephone ............................................54
Using a non-Brother cordless external handset ............................................55
Dialling and storing numbers 56
Changing one touch and speed dial numbers ...............................................58
Setting up groups for broadcasting................................................................59
Tone or pulse (not available in New Zealand) ...............................................60
Remote fax options 61
v
10
11
Using your remote access code ....................................................................64
Changing the fax forwarding number ............................................................65
Polling 67
Setup for polled transmit with a secure code.................................................69
Printing reports 70
Section III Copy
12 Making copies 74
Enlarging or reducing the image copied ........................................................75
Making N in 1 copies (page layout) ...............................................................78
Section IV Software
13 Software and Network features 82
................................................................................................82
vi
..............................................................................................83
Section V Appendixes
A
B
Safety and legal 86
IEC60825-1+A2:2001 Specification ..............................................................90
LAN connection (For MFC-7440N, MFC-7840N and MFC-7840W)..............90
Compliance Statement ................................91
IMPORTANT-For Your Safety .......................................................................91
IMPORTANT-For Your Safety .......................................................................95
Troubleshooting and routine maintenance 100
If you are having difficulty with your machine ..............................................100
Transferring your faxes or Fax Journal report .............................................118
Cleaning the outside of the machine ...........................................................126
Cleaning the laser scanner window.............................................................128
vii
viii
E
F
C
D
Menu and features 142
How to access the menu mode ...................................................................143
Specifications 158
Ethernet wired network (MFC-7440N, MFC-7840N and MFC-7840W ) ............169
Ethernet wireless network (MFC-7840W only) ..................................................170
Authentication and encryption for wireless users only.................................171
Wireless one-push configuration .................................................................173
Glossary 174
Index 178
Section I
General
General information
Loading paper and documents
General setup
Security features
I
2
1
General information
Using the documentation
Thank you for buying a Brother machine!
Reading the documentation will help you make the most of your machine.
Symbols and conventions used in the documentation
The following symbols and conventions are used throughout the documentation.
1
1
Bold
Italics
Courier
New
Bold style identifies keys on the machine control panel or computer screen.
Italicized style emphasizes an important point or refers you to a related topic.
Courier New font identifies the messages shown on the LCD of the machine.
Warnings tell you what to do to prevent possible personal injury.
Cautions specify procedures you must follow or avoid to prevent possible damage to the machine or other objects.
Electrical Hazard icons alert you to a possible electrical shock.
Hot Surface icons warn you not to touch machine parts that are hot.
Incorrect setup icons alert you to devices and operations that are not compatible with the machine.
Note icons give useful tips.
Accessing the
Software User’s Guide and Network User’s
Guide
1
This User’s Guide does not contain all the information about the machine such as how to use the advanced features of Fax, Printer,
Scanner, PC Fax and Network. When you are ready to learn detailed information about these operations, read the
Software User’s
Guide
and
Network User’s Guide
.
1
Viewing documentation
Viewing documentation (Windows
®
)
To view the documentation, from the
Start
menu, point to
Brother
,
MFC-XXXX
(where
XXXX is your model name) from the program group, and then click
User’s Guides in
HTML format
.
If you have not installed the software, you can find the documentation by following the instructions below:
1
a
Turn on your PC.
Insert the Brother CD-ROM labelled
Windows
®
into your CD-ROM drive.
b
If the language selection screen appears, click your language.
c
If the model name screen appears, click your model name.The CD-ROM main menu will appear.
1
General information e
Click the documentation you want to read:
HTML documents (2 manuals):
Software User’s Guide
and
Network User’s Guide
in HTML format.
This format is recommended for viewing on your computer.
PDF documents (4 manuals):
User’s Guide
for stand-alone operations,
Software User’s Guide
,
Network User’s Guide
and
Quick
Setup Guide
.
This format is recommended for printing the manuals. Click to go to the Brother Solutions Center, where you can view or download the PDF documents. (Internet access and
PDF Reader software are required.)
1
If this window does not appear, use
Windows
®
Explorer to find and run the start.exe program from the root directory of the Brother CD-ROM.
d
Click
Documentation
.
3
4
Chapter 1
How to find scanning instructions
There are several ways you can scan documents. You can find the instructions as follows:
1
Software User's Guide:
Scanning a document using the TWAIN driver in Chapter 2
Scanning a document using the WIA driver (For Windows only) in Chapter 2
®
XP/Windows Vista
®
Using ControlCenter3 in Chapter 3
Network Scanning in Chapter 4
1
ScanSoft™ PaperPort™ 11SE with
OCR How-to-Guides
The complete ScanSoft™ PaperPort™
11SE with OCR How-to-Guides can be viewed from the Help selection in the
ScanSoft™ PaperPort™ 11SE application.
1
Viewing documentation (Macintosh
®
)
1
a
Turn on your Macintosh
®
.
Insert the Brother CD-ROM labelled
Macintosh
®
into your CD-ROM drive.
b
The following window will appear.
c
Double-click the
Documentation
icon.
d
If the language selection screen appears, double-click your language.
e
Double-click the top page file to view the
Software User’s Guide
and
Network
User’s Guide
in HTML format.
f
Click the documentation you want to read.
Software User’s Guide
Network User’s Guide
Note
The documents are also available in PDF format (4 manuals):
User’s Guide
for stand-alone operations,
Software User’s Guide
,
Network User’s
Guide
and
Quick Setup Guide
.
The PDF format is recommended for printing the manuals.
Double-click
Brother Solutions Center
icon to go to the Brother Solutions Center, where you can view or download the PDF documents. (Internet access and PDF
Reader software are required.)
How to find scanning instructions
There are several ways you can scan documents. You can find the instructions as follows:
1
Software User's Guide:
Scanning in Chapter 9
Using ControlCenter2 in Chapter 10
Network Scanning in Chapter 11
Presto!
®
PageManager
®
User's Guide:
1
The complete Presto!
®
PageManager
®
User’s Guide can be viewed from the Help selection in the Presto!
®
PageManager
® application.
1
General information
1
5
6
Chapter 1
Control panel overview
MFC-7340
and
MFC-7450
have the same keys.
1
MFC-7440N
,
MFC-7840N
and
MFC-7840W
have the same keys.
General information
1
7
Chapter 1
1 Fax and telephone keys:
Hook
Press before dialing if you want to make sure a fax machine will answer, and then press
Start
.
Also, press this key after you pick up the handset of an external telephone during the
F/T ring (fast double-rings).
Resolution
Sets the resolution when sending a fax.
Redial/Pause
Redials the last number called. It also inserts a pause when programming quick dial numbers or when dialling a number manually.
2 One Touch keys
These 4 keys give you instant access to 8 previously stored numbers.
Shift
Lets you access One Touch numbers 5 to 8 when held down.
3 LCD
Displays messages to help you set up and use your machine.
4 Menu keys:
Menu
Lets you access the Menu to program your settings in this machine.
Clear/Back
Deletes entered data or lets you cancel the current setting.
OK
Lets you store your settings in the machine.
Volume keys
d
or c
Press to scroll backwards or forwards through menu selections. Press to change the volume when in fax or standby mode.
a
or
b
Press to scroll through the menus and options.
b
Search/Speed Dial
Lets you look up numbers that are stored in the dialling memory. It also lets you dial stored numbers by pressing a three-digit number.
Reports
Print the Transmission Verification Report,
Help List, Tel Index List, Fax Journal,
User Settings and Network Configuration and
Order Form.
5 Dial pad
Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine.
The # key temporarily switches the dialling mode from Pulse to Tone during a telephone call (not available in New Zealand).
6 Stop/Exit
Stops an operation or exits from a menu.
7 Start
Lets you start sending faxes, making copies or scanning.
8 Mode keys:
Fax
Puts the machine in Fax mode.
Scan
Puts the machine in Scan mode. (For details about scanning, see the
Software User’s Guide on the CD-ROM
.)
Copy
Puts the machine in Copy mode.
9 Print keys:
Secure
(MFC-7440N, MFC-7840N and MFC-
7840W only)
You can print data saved in memory when you enter your four-digit password. (For details about using the Secure key, see the
Software
User’s Guide on the CD-ROM
.)
(MFC-7840N and MFC-7840W only) When using Secure Function Lock, you can switch restricted users by holding down
Shift
as you press the
Secure
key. (See
Lock (MFC-7840N and MFC-7840W only)
Job Cancel
Cancels a programmed print job and clears it from the machine’s memory.
To cancel multiple print jobs, hold down this key until the LCD shows
Job Cancel (All)
.
10 Copy keys:
Options
You can quickly and easily choose temporary settings for copying.
Enlarge/Reduce
Reduces or enlarges copies.
8
2
Loading paper and documents
2
Loading paper and print media
The machine can feed paper from the standard paper tray or manual feed slot.
When you put paper into the paper tray, note the following:
If your application software supports paper size selection on the print menu, you can select it through the software. If your application software does not support it, you can set the paper size in the printer driver or by using the control panel buttons.
Before using paper that has holes in it, such as organizer sheets, you must ‘fan’ the stack to avoid paper jams and misfeeds.
2
Loading paper in the paper tray
2
2
Printing on plain paper, recycled paper or transparencies from the paper tray
a
Pull the paper tray completely out of the machine.
2
b
While pressing the green paper guide release lever, slide the paper guides to fit the paper size. Make sure that the guides are firmly in the slots.
9
Chapter 2
Note
(For Asia) For Legal size paper, press the release button in the bottom of the paper tray and then pull out the back of the paper tray. (Legal size paper is not available in some regions) e
Fold out the support flap (1) to prevent paper from sliding off the face-down output tray.
c
Put paper in the tray, and make sure that the paper is below the maximum paper mark (1). The side to be printed on must be face down.
1
CAUTION
To prevent damage to your machine caused by paper misfeeding, make sure the paper guides touch the sides of the paper.
d
Put the paper tray firmly back in the machine. Make sure that it is completely inserted into the machine.
1
Loading paper in the manual feed slot
2
You can load envelopes and special print media one at a time into this slot. Use the manual feed slot to print or copy on labels, envelopes or thicker paper.
Printing on plain paper, recycled paper or transparencies from the manual feed slot
2
Note
The machine automatically turns on the
Manual Feed mode when you put paper in the manual feed slot.
a
Lift up the support flap (1) to prevent paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the machine.
1
10
b
Open the manual feed slot cover.
c
Using both hands, slide the manual feed slot paper guides to the width of the paper that you are going to use.
Loading paper and documents
Printing on thick paper, bond paper, labels and envelopes
2
When the back output tray is pulled down, the machine has a straight paper path from the manual feed slot through to the back of the machine. Use this paper feed and output method when you want to print on thick paper, labels or envelopes.
Note
• Remove each printed sheet or envelope immediately to prevent a paper jam.
• The machine automatically turns on the
Manual Feed mode when you put paper in the manual feed slot.
a
Open the back cover (back output tray).
2
d
Using both hands, put one sheet of paper or one transparency in the manual feed slot until the front edge touches the paper feed roller. When you feel the machine pull in the paper, let go.
b
Open the manual feed slot cover.
11
Chapter 2 c
Using both hands, slide the manual feed slot paper guides to the width of the paper that you are going to use.
d
Using both hands, put one sheet of paper or one envelope in the manual feed slot until the front edge of the paper or envelope touches the paper feed roller. When you feel the machine pull in the paper, let go.
Note
• Put the paper into the manual feed slot with the side to be printed face up.
• Make sure that the paper or print media
(see
Acceptable paper and other print media
on page 14.) is straight and in the
correct position on the manual feed slot. If it is not, the paper or the transparency may not be fed correctly, resulting in a skewed printout or a paper jam.
• Do not put more than one sheet of paper in the manual feed slot at any one time, as it may cause a jam.
• If you put any print media in the manual feed slot before the machine is in the
Ready state, the print media may be ejected without being printed on.
• To easily remove a small printout from the output tray, lift up the scanner cover by using both hands as shown in the illustration.
• You can still use the machine while the scanner cover is up. To close the scanner cover, push it down with both hands.
12
Loading paper and documents
Unprintable area
Unprintable area for faxes and copies
The printable area of your machine begins at approximately 3 mm from the top and bottom and 2 mm from both sides of the paper.
2 2
1
2
1 3 mm
2 2 mm
Note
(For copies) The unprintable area shown above is for a single copy or a 1 in 1 copy using A4 size paper. The unprintable area changes with the paper size.
2
2
1
Unprintable area when printing from a computer
When using the printer driver the printable area is smaller than the paper size, as shown below.
Portrait Landscape
2
2 2 2 2
1 1
1
1
Portrait
Landscape
1
2
1
2
Windows
®
printer driver and
Macintosh
®
printer driver
4.23 mm
6.01 mm
4.23 mm
5 mm
BRScript Driver for Windows
® and Macintosh
®
(MFC-7450, MFC-7840N and MFC-
7840W only)
4.23 mm
4.23 mm
4.23 mm
4.23 mm
Note
The unprintable area shown above is for A4 size paper. The unprintable area changes with the paper size.
13
Chapter 2
Acceptable paper and other print media
2
Print quality may vary according to the type of paper you are using.
You can use the following types of print media: plain paper, bond paper, recycled paper, transparencies, labels or envelopes.
For best results, follow the instructions below:
Use paper made for plain paper copying.
Use paper that is 75 to 90 gsm.
Use labels and transparencies which are designed for use in laser machines.
Do not put different types of paper in the paper tray at the same time because it may cause paper jams or misfeeds.
For correct printing, you must choose the same paper size from your software application as the paper in the tray.
Avoid touching the printed surface of the paper immediately after printing.
When you use transparencies remove each sheet immediately to prevent smudging or paper jams.
Use long grain paper with a neutral Ph value, and a moisture content of approx
5%.
14
Loading paper and documents
Type and size of paper
The machine loads paper from the installed standard paper tray or manual feed slot.
2
Standard paper tray
Since the standard paper tray is a universal type, you can use any of the paper sizes (one paper type and size at a time) listed in the table in
Paper capacity of the paper trays
on page 15. The standard paper tray can
hold up to 250 sheets of Letter/A4 (Legal and
Folio for Asia) size paper (80 gsm). Paper can be loaded up to the maximum paper mark on the sliding paper width guide.
2
Paper capacity of the paper trays
Manual Feed Slot
The manual feed slot can hold a sheet with a size of 76.2 to 220 mm wide and 116 to
406.4 mm long. You can use the manual feed slot if you are using special paper, envelopes or labels.
2
Paper Tray
Manual Feed Slot
Paper size
(For Oceania)
A4, Letter, Executive,
A5, A6, B5, B6.
(For Asia)
A4, Letter, Legal,
Executive, A5, A6, B5,
Width: 76.2 to 220 mm
Length: 116 to 406.4 mm
Paper types
Plain paper and recycled paper
Transparency
Plain paper, recycled paper, bond paper, envelopes, labels and transparencies
No. of sheets
up to 250
(80 gsm) up to 10
1
1
Folio size is 215.9 mm x 330.2 mm.
2
2
15
Chapter 2
Recommended paper specifications
The following paper specifications are suitable for this machine.
Basis weight
Thickness
Roughness
Stiffness
Grain direction
Volume resistivity
Surface resistivity
Filler
Ash content
Brightness
Opacity
75-90 gsm
80-110 µm
Higher than 20 sec.
90-150 cm
3
/100
Long grain
10e
9
-10e
11
ohm
10e
9
-10e
12
ohm-cm
CaCO
3
(Neutral)
Below 23 wt%
Higher than 80 %
Higher than 85 %
Handling and using special paper
2
The machine is designed to work well with most types of xerographic and bond paper.
However, some paper variables may have an effect on print quality or handling reliability.
Always test samples of paper before purchasing to ensure desirable performance.
Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
Some important guidelines when selecting paper are:
Do not use inkjet paper because it may cause a paper jam or damage your machine.
Preprinted paper must use ink that can withstand the temperature of the machine's fusing process (200 degrees centigrade).
If you use bond paper, paper having a rough surface or paper that is wrinkled or creased, the paper may exhibit degraded performance.
Types of paper to avoid
CAUTION
Some types of paper may not perform well or may cause damage to your machine.
DO NOT use paper:
• that is highly textured
• that is extremely smooth or shiny
• that is curled or warped
1
2
1
1 2 mm
• that is coated or has a chemical finish
• that is damaged, creased or folded
• that exceeds the recommended weight specification in this guide
• with tabs and staples
• with letterheads using low temperature dyes or thermography
• that is multipart or carbonless
2
16
• that is designed for inkjet printing
If you use any of the types of paper listed above, they may damage your machine.
This damage is not covered under any
Brother warranty or service agreement.
Envelopes
Most envelopes will be suitable for your machine. However, some envelopes may have feed and print-quality problems because of the way they have been made. A suitable envelope should have edges with straight, well-creased folds and the leading edge should not be thicker than two sheets of paper. The envelope should lie flat and not be of baggy or flimsy construction. You should buy quality envelopes from a supplier who understands that you will be using the envelopes in a laser machine.
Envelopes can be fed from the manual feed slot one at a time. We recommend that you print a test envelope to make sure the print results are what you want before you print or purchase a large quantity of envelopes.
Check the following:
Envelopes should have a lengthwise sealing flap.
The sealing flaps should be folded crisply and correctly (irregularly cut or folded envelopes may cause paper jams).
Envelopes should consist of two layers of paper in the area circled in figure below.
2
Loading paper and documents
Types of envelopes to avoid
CAUTION
DO NOT use envelopes:
• that are damaged, curled, wrinkled or an unusual shape
• that are extremely shiny or textured
• with clasps, staples, snaps or tie strings
• with self-adhesive closures
• that are of a baggy construction
• that are not sharply creased
• that are embossed (have raised writing on them)
• that were previously printed by a laser machine
• that are pre-printed on the inside
• that cannot be arranged neatly when stacked
• that are made of paper that weighs more than the paper weight specifications for the machine
• with edges that are not straight or consistently square
• with windows, holes, cut-outs or perforations
• with glue on surface as shown in figure below
2
2
• with double flaps as shown in figure below
1
1
1 Feeding direction
Envelope joints that are sealed by the manufacturer should be secure.
We recommend that you do not print within 15 mm of the edges of envelopes.
17
18
Chapter 2
• with sealing flaps that have not been folded at purchase
• with sealing flaps as shown in figure below
• with each side folded as shown in figure below
If you use any of the types of envelopes listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement.
Occasionally you may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you are using.
Labels
The machine will print on most types of labels designed for use with a laser machine. Labels should have an adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit. Adhesives should not come in contact with any part of the machine, because the label stock may stick to the drum unit or rollers and cause jams and print quality problems. No adhesive should be exposed between the labels.
Labels should be arranged so that they cover the entire length and width of the sheet. Using labels with spaces may result in labels peeling off and causing serious jams or print problems.
All labels used in this machine must be able to withstand a temperature of 392 degrees
Fahrenheit (200 degrees centigrade) for a period of 0.1 seconds.
Label sheets should not exceed the paper weight specifications described in this User’s
Guide. Labels exceeding this specification may not feed or print correctly and may cause damage to your machine.
Labels can be fed from the manual feed slot only.
2
Types of labels to avoid
Do not use labels that are damaged, curled, wrinkled or an unusual shape.
2
CAUTION
DO NOT feed part used label sheets. The exposed carrier sheet will damage your machine.
Loading documents
Using the automatic document feeder (ADF)
The ADF can hold up to 35 pages and feeds each sheet individually. Use standard 80 gsm paper and always fan the pages before putting them in the ADF.
2
CAUTION
DO NOT leave thick documents on the scanner glass. If you do this, the ADF may jam.
DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper-clipped, pasted or taped.
DO NOT use cardboard, newspaper or fabric with the ADF. Instead use the scanner glass.
To avoid damaging your machine while using the ADF, DO NOT pull on the document while it is feeding.
To scan non-standard documents see
Using the scanner glass (Flatbed)
2
Make sure documents written with ink are completely dry.
Documents to be faxed must be from 148 to 215.9 mm wide and from 148 to
355.6 mm long, and of a standard weight
(80 gsm).
Loading paper and documents a
Unfold the ADF document output support flap (1) and the ADF support flap (2).
2
1
2
b
Fan the pages well.
c
Place your document, face up top edge first, in the ADF until you feel it touch the feed roller. d
Adjust the paper guides (1) to fit the width of your document.
1
19
Chapter 2
Using the scanner glass
(Flatbed)
You can use the scanner glass to fax, copy or scan pages of a book or one page at a time.
Documents can be up to 215.9 mm wide and
297 mm long.
Note
To use the scanner glass, the ADF must be empty.
a
Lift the document cover.
b
Using the document guidelines on the left, centre the document face down on the scanner glass.
2
CAUTION
If the document is a book or is thick do not slam the cover or press on it.
c
Close the document cover.
20
3
General setup
3
Mode timer
The machine has three mode keys on the control panel:
Fax
,
Scan
, and
Copy
.
You can set how much time the machine takes after the last Copy or Scan operation to return to Fax mode default. If you choose
Off
, the machine will stay in the mode you used last.
(MFC-7840N and MFC-7840W only) Also, this setting sets the time the machine will change from individual user to public user when using Secure Function Lock. (See
3
a
Press
Menu
,
1
,
1
.
b
Press a
or b
to choose
0 Sec
,
30 Secs
,
1 Min
,
2 Mins
,
5 Mins
or
Off
.
Press
OK
.
c
Press
Stop/Exit
.
Paper settings
Paper type
Set up the machine for the type of paper you are using. This will give you the best print quality.
a
Press
Menu
,
1
,
2
.
b
Press a
or b
to choose
Thin
,
Plain
,
Thick
,
Thicker
,
Transparency
or
Recycled Paper
.
Press
OK
.
3
3
c
Press
Stop/Exit
.
Paper size
(For Oceania)
You can use seven sizes of paper for printing copies: A4, Letter, Executive, A5, A6, B5 and
B6 and two sizes for printing faxes: A4 or
Letter.
(For Asia)
You can use nine sizes of paper for printing copies: A4, Letter, Legal, Executive, A5, A6,
B5, B6 and Folio and four sizes for printing faxes: A4, Letter, Legal or Folio (8"x13").
When you change the size of paper in the tray, you will also need to change the setting for paper size at the same time so your machine can fit the document or an incoming fax on the page.
a
Press
Menu
,
1
,
3
.
b
(For Oceania)
Press a
or b
to choose
A4
,
Letter
,
Executive , A5 , A6 , B5 or B6 .
Press
OK
.
(For Asia)
Press a
or b
to choose
A4
,
Letter
,
Legal
,
Executive
,
A5
,
A6
,
B5
,
B6
and
Folio .
Press
OK
.
c
Press
Stop/Exit
.
Note
If you chose
Transparency
as the paper type (
Menu
,
1
,
2
) you will only be able to choose
Letter
or
A4
(
Legal
or
Folio for Asia) size paper in Step
.
3
3
21
Chapter 3
Volume settings
Ring volume
You can choose a ring volume level from a range of settings, from
High
to
Off
.
While in Fax mode press or to adjust the volume level. The LCD will show the current setting, and each key press will change the volume to the next level. The machine will keep the new setting until you change it.
You can also change the ring volume through the menu: a
Press
Menu
,
1
,
4
,
1
.
b
Press a
or b
to choose Off , Low , Med or
High
.
Press
OK
.
c
Press
Stop/Exit
.
3
Beeper volume
When the beeper is on, the machine will beep when you press a key, make a mistake, or after you send or receive a fax. You can choose a range of volume levels, from
High to
Off
.
a
Press
Menu
,
1
,
4
,
2
.
b
Press a
or b
to choose
Off
,
Low
,
Med
or
High
.
Press
OK
.
c
Press
Stop/Exit
.
3
3
Speaker volume
You can choose a range of speaker volume levels, from
High
to
Off
.
a
Press
Menu
,
1
,
4
,
3
.
b
Press a
or b
to choose
Off
,
Low
,
Med
or
High
.
Press
OK
.
c
Press
Stop/Exit
.
You can also adjust the speaker volume with the control panel keys.
a
Press (
Fax
).
b
Press
Hook
.
c
Press
This setting will stay until you change it again.
d
Press
Hook
.
3
22
Setting daylight savings time
You can set the machine to change for
Daylight Savings Time. If you choose
On
, it will reset the time forward one hour and if you choose
Off
, it will reset the time backward one hour.
a
Press
Menu 1
,
5
.
b
Press a
or b
to choose
On
or
Off
.
Press
OK
.
c
Press
1
or
2
to choose
1.Change
or
2.Exit
.
d
Press
Stop/Exit
.
3
Ecology features
Toner Save
You can save toner using this feature. When you set Toner Save to
On
, print appears lighter. The default setting is
Off
.
a
Press
Menu
,
1
,
6
,
1
.
b
Press
a
or
b
to choose
On
or
Off
.
Press
OK
.
c
Press
Stop/Exit
.
Note
We do not recommend Toner Save for printing Photo or Greyscale images.
3
3
General setup
Sleep time
Setting the sleep time reduces power consumption by turning off the fuser while the machine is idle.
You can choose how long the machine must be idle (from 00 to 99 minutes) before it goes into sleep mode. When the machine receives a fax, computer data, or makes a copy, the timer will be reset. The default setting is 05 minutes.
While the machine is in sleep mode the LCD will display
Sleep
. When printing or copying in sleep mode, there will be a short delay while the fuser warms up.
a
Press
Menu 1
,
6
,
2
.
b
Enter the length of time the machine is idle before entering sleep mode (00 to
99). Press
OK
.
c
Press
Stop/Exit
.
3
3
Note
To turn
off
sleep mode, press
Start
and
Options
at the same time in
a
or b
to choose
Off
. Press
OK
.
LCD contrast
You can change the contrast to make the
LCD look lighter or darker.
a
Press
Menu
,
1
,
7
.
b
Press a
to make the LCD darker. Or, press b
to make the LCD lighter.
Press
OK
.
c
Press
Stop/Exit
.
3
23
Chapter 3
Dial prefix
The dial prefix setting will automatically dial a predefined number before every fax number you dial. For example: If your telephone system requires a 9 to dial an outside number use this setting to automatically dial 9 for every fax you send.
3
Setting up the prefix number
3
a
(for New Zealand) Press
Menu
,
0
,
5
.
Press
Menu
,
0
,
6
.
b
Enter the prefix number (up to 5 digits) on the dial pad.
Press
OK
.
Note
• You can use the numbers 0 to 9, #, l
and
!. (Press
Hook
to display “!”.)
You cannot use ! with any other numbers or characters.
If your telephone system requires a timed break recall (hookflash), press
Hook
to enter the break.
• (Not available in New Zealand) If the pulse dialing mode is on, # and l
are not available to use.
c
Press
Stop/Exit
.
Changing the prefix number
3
a
(for New Zealand) Press
Menu
,
0
,
5
.
Press
Menu
,
0
,
6
.
b
Do one of the following:
To change the prefix number, press
1
.
To exit without making a change, press
2
.
c
Enter a new prefix number using the dial pad (up to 5 digits).
Press
OK
.
d
Press
Stop/Exit
.
24
4
Security features
4
Security
You can set up your machine with multiple levels of security using Setting Lock and TX
Lock (MFC-7340 and MFC-7440N only),
Memory Security (MFC-7450 only) or Secure
Function Lock (MFC-7840N and
MFC-7840W only). You will not be able to continue to schedule Delayed Faxes or
Polling jobs. However, any pre-scheduled
Delayed Faxes will be sent even if you turn on
TX Lock, Memory Security or Secure
Function Lock, so they will not be lost.
4
TX Lock
(MFC-7340 and MFC-7440N only)
TX Lock lets you prevent unauthorized access to the machine.
While TX Lock is on, the following operations are available:
Receiving faxes
Fax Forwarding
(if Fax Forwarding was already on)
Remote Retrieval
(if Fax Storage was already on)
PC Fax Receive
(if PC Fax Receive was already on)
While TX Lock is on, the following operations are NOT available:
Sending faxes
Copying
PC printing
Scanning
Note
• To print the faxes in memory, turn off TX
Lock.
• If you forget the TX Lock password, please call your Brother dealer for service.
4
Setting up the password
Note
If you have already set the password, you will not need to set it, again.
a
Press
Menu
,
1
,
8
,
1
.
b
Enter a four-digit number for the password using numbers 0-9.
Press
OK
.
c
If you are entering the password for the first time, the LCD will show
Verify:
.
d
Re-enter the password.
Press
OK
.
e
Press
Stop/Exit
.
4
Changing the TX Lock password
a
Press
Menu
,
1
,
8
,
1
.
b
Press a
or b
to choose
Set Password
.
Press
OK
.
c
Enter the registered four-digit password.
Press
OK
.
d
Enter a four-digit number for the new password.
Press
OK
.
e
If the LCD shows
Verify:
, re-enter the new password.
Press
OK
.
f
Press
Stop/Exit
.
4
4
25
Chapter 4
Turning the TX Lock on/off
If you enter the wrong password when following the instructions below, the LCD shows
Wrong Password
. Re-enter the correct password.
4
Turning TX Lock on
a
Press
Menu
,
1
,
8
,
1
.
b
Press a
or b
to choose
Set TX Lock
.
Press
OK
.
4
c
Enter the registered 4-digit password.
Press
OK
.
The machine goes offline and the LCD shows
TX Lock Mode
.
Turning TX Lock off
a
Press
Menu
.
b
Enter the registered 4-digit password.
Press
OK
.
TX lock is automatically turned off.
4
Note
If you enter the wrong password, the LCD shows Wrong Password and stays offline. The machine will stay in TX Lock mode until the registered password is entered.
Memory Security
(MFC-7450 only)
Memory Security lets you prevent unauthorized access to the machine.
While Memory Security is on, the following operations are available:
Receiving faxes into memory (limited by memory capacity)
FAX Forwarding (if Fax Forwarding was already on)
4
Remote Retrieval (if Fax Storage was already on)
While Memory Security is on, the following operations are NOT available:
Printing received faxes
Sending faxes
Copying
PC printing
Scanning
PC Fax Receive
Note
• To print the faxes in memory, turn off
Memory Security.
• You must turn off PC Fax Receive before you can turn on Memory Security.
(See
Turning off remote fax options
Setting up the password
4
Note
• If you have already set the password, you will not need to set it, again.
• If you forget the Memory Security password, please call your Brother dealer.
a
Press
Menu
,
1
,
8
,
1
.
b
Enter a four-digit number for the password using numbers 0-9.
Press
OK
.
c
Re-enter the password when the LCD shows
Verify:
.
Press
OK
.
d
Press
Stop/Exit
.
26
Changing your memory security password
a
Press
Menu
,
1
,
8
,
1
.
b
Press a
or b
to choose
Set Password
.
Press
OK
.
c
Enter the registered four-digit password.
Press
OK
.
d
Enter a four-digit number for the new password.
Press
OK
.
e
If the LCD shows
Verify:
, re-enter the new password.
Press
OK
.
f
Press
Stop/Exit
.
4
Turning memory security on/off
If you enter the wrong password when following the instructions below, the LCD will show Wrong Password . Re-enter the correct password.
4
Turning memory security on
a
Press
Menu
,
1
,
8
,
1
.
b
Press a
or b
to choose
Set Security
.
Press
OK
.
c
Enter the registered four-digit password.
Press
OK
.
The machine goes offline and the LCD shows
Secure Mode
.
4
Note
If there is a power failure the data will stay in memory for up to 4 days.
Security features
Turning memory security off
a
Press
Menu
.
b
Enter the registered four-digit password.
Press
OK
.
Memory Security is automatically turned off and the LCD shows the date and time.
4
Note
If you enter the wrong password, the LCD shows
Wrong Password
and stays offline. The machine will stay in Secure
Mode until the registered password is entered.
4
27
Chapter 4
Secure Function Lock
(MFC-7840N and MFC-7840W only)
4
1
Secure Function Lock lets you restrict Public access to certain machine functions (Fax Tx,
Fax Rx, Copy, Scan and Print
).
This feature also prevents users from changing the Default settings of the machine by limiting access to the Menu settings.
Disabling at least one function is required to turn on Secure Function Lock for the Public user.
Before using the security features you must first enter an administrator password.
Access to restricted operations can be enabled by creating a restricted user.
Restricted users must enter a user password to use the machine.
Make a careful note of your password. If you forget it, please call your Brother dealer for service.
Print includes PC-Fax Send as well as all print jobs.
Note
• You can set up to 10 individual users and one Public user.
• When you set up a Public user, you can restrict one or more of the machine’s functions to all users who do not have a password.
• Only administrators can set limitations and make changes for each user.
• When Print is disabled, PC print jobs will be lost without notification.
• When Secure Function Lock is on, you can only use
1.Contrast
,
6.
Polled TX or 7.
Coverpg Setup in the Fax menu.
If Fax Tx is disabled, you cannot use any function in the Fax menu.
• Polling Receive is enabled only when the both Fax Tx and Fax Rx are enabled.
28
Setting the password for the administrator
The password you set in these steps is for the administrator. This password is used to set up users and to turn Secure Function Lock on
4
a
Press
Menu
,
1
,
8
,
1
.
b
Enter a four-digit number for the password using numbers 0-9.
Press
OK
.
c
Re-enter the password when the LCD shows
Verify:
.
Press
OK
.
d
Press
Stop/Exit
.
Changing the password for the administrator
a
Press
Menu
,
1
,
8
,
1
.
b
Press a
or b
to choose
Set Password
.
Press
OK
.
c
Enter the registered four-digit password.
Press
OK
.
d
Enter a four-digit number for the new password.
Press
OK
.
e
If the LCD shows Verify: , re-enter the new password.
Press
OK
.
f
Press
Stop/Exit
.
4
Setting up the Public user
You can set up the Public user. Public users do not need to enter a password.
4
Note
You must disable at least one function to turn on Secure Function Lock for Public user.
a
Press
Menu
,
1
,
8
,
1
.
b
Press a
or b
to choose
Setup User
.
Press
OK
.
c
Enter the administrator password.
Press
OK
.
d
Press a
or b
to choose
Public
.
Press
OK
.
e
Press a
or b
to choose
Enable
or
Disable
for
Fax Tx
. Press
OK
.
After you have set Fax Tx, repeat this step for
Fax Rx
,
Copy
,
Scan
and
.
Press
OK
.
Note
You can set Print for only the Public user.
If you disable Print for Public users it will also disable Print for all restricted users.
f
Press
Stop/Exit
.
Security features
Setting up restricted users
You can set up users with restrictions and a password.
4
a
Press
Menu
,
1
,
8
,
1
.
b
Press a
or b
to choose
Setup User
.
Press
OK
.
c
Enter the administrator password.
Press
OK
.
d
Press a
or b
to choose
User01
.
Press
OK
.
e
Use the numeric keys to enter the user name. (See
Press
OK
.
f
Enter a four-digit password for the user.
Press
OK
.
g
Press a
or b
to choose
Enable
or
Disable for Fax Tx .
Press
OK
.
After you have set Fax Tx, repeat this step for
Fax Rx
,
Copy
and
Scan
.
Press
OK
.
h
Repeat
additional user and password.
i
Press
Stop/Exit
.
Note
You cannot use the same password as another user’s password.
4
29
Chapter 4
Turning Secure Function Lock on/off
4
If you enter the wrong password when following the instructions below, the LCD will show
Wrong Password
. Re-enter the correct password.
Turning Secure Function Lock on
a
Press
Menu
,
1
,
8
,
1
.
b
Press a
or b
to choose
Lock Off i
On
.
Press
OK
.
c
Enter your four-digit administrator password.
Press
OK
.
4
Turning Secure Function Lock off
a
Press
Menu
,
1
,
8
,
1
.
b
Press a
or b
to choose
Lock On i
Off
.
Press
OK
.
c
Enter your four-digit administrator password.
Press
OK
.
4
Switching Users
This setting allows a restricted user to log on the machine when Secure Function Lock is turned on.
4
Note
After a restricted user has finished using the machine, it will return to the Public setting within the same time as the Mode
Timer setting (
Menu
,
1
,
1
). (See
on page 21. Also, you can exit from
an individual user by pressing the lighted
Mode key.) a
Hold down
Shift
as you press
Secure
.
Change User
PIN:XXXX b
Enter your four-digit password.
Press
OK
.
When Copy mode is disabled:
a
Press
Copy
Access Denied b
Enter your four-digit password.
Press
OK
.
When Scan mode is disabled:
a
Press
Scan
Access Denied b
Enter your four-digit password.
Press
OK
.
30
Setting lock
Setting Lock lets you set a password to stop other people from accidentally changing your machine settings.
Make a careful note of your password. If you forget it, please call your Brother dealer.
While Setting Lock is
On
, you cannot change the following settings without a password:
Date/Time
Station ID
Quick Dial settings
Mode Timer
Paper Type
Paper Size
Volume
Daylight Save
Ecology
LCD Contrast
Setting Lock
Dial Restriction
TX Lock
(MFC-7340 and MFC-7440N only)
Memory Security
(MFC-7450 only)
4
Setting up the password
a
Press
Menu
,
1
,
8
,
2
.
b
Enter a four-digit number for the password using numbers 0-9.
Press
OK
.
c
Re-enter your password when the LCD shows Verify: .
Press
OK
.
d
Press
Stop/Exit
.
4
Security features
Changing your setting lock password
4
a
Press
Menu
,
1
,
8
,
2
.
b
Press a
or b
to choose Set Password .
Press
OK
.
c
Enter your four-digit password.
Press
OK
.
d
Enter a four-digit number for the new password.
Press
OK
.
e
Re-enter your new password when the
LCD shows
Verify:
.
Press
OK
.
f
Press
Stop/Exit
.
Turning setting lock on/off
If you enter the wrong password when following the instructions below, the LCD will show
Wrong Password
. Re-enter the correct password.
4
Turning setting lock on
a
Press
Menu
,
1
,
8
,
2
.
b
Press a
or b
to choose
On
.
Press
OK
.
c
Enter your four-digit password.
Press
OK
.
d
Press
Stop/Exit
.
Turning setting lock off
a
Press
Menu
,
1
,
8
,
2
.
b
Enter your four-digit password.
Press
OK
twice.
c
Press
Stop/Exit
.
4
4
4
31
Chapter 4
Restricting dialling
This feature is to prevent users from sending a fax or call to a wrong number by mistake.You can set the machine to restrict dialling by using the dial pad, One Touch and
Speed Dial.
If you choose
Off
, the machine does not restrict the dialling method.
If you choose
Enter # twice
, the machine will prompt you to re-enter the number, and then if you re-enter the same number correctly, the machine will start dialling. If you re-enter the wrong number, the LCD will show an error message.
If you choose
On
, the machine will restrict all fax sending and outbound calls for that dialling method.
4
Dial pad restriction
a
Press
Menu
,
2
,
6
,
1
.
b
Press a
or b
to choose
Off
,
Enter # twice
or
On
.
Press
OK
.
c
Press
Stop/Exit
.
One Touch restriction
a
Press
Menu
,
2
,
6
,
2
.
b
Press a
or b
to choose
Off
,
Enter # twice
or
On
.
Press
OK
.
c
Press
Stop/Exit
.
4
4
Speed Dial restriction
a
Press
Menu
,
2
,
6
,
3
.
b
Press a
or b
to choose
Off
,
Enter # twice
or
On
.
Press
OK
.
c
Press
Stop/Exit
.
Note
• The
Enter # twice
setting will not work if you lift an external handset or press the
Hook
key before entering the number.
You will not be asked to re-enter the number.
• The machine cannot restrict dialling from the
Redial/Pause
key.
• If you chose
On
or
Enter # twice
, you cannot use the Broadcasting feature and cannot combine quick dial numbers when dialling.
4
32
Section II
Fax
Sending a fax
Receiving a fax
Telephone and external devices
Dialling and storing numbers
Remote fax options
Polling
Printing reports
II
5
Sending a fax
How to fax
Entering fax mode
To enter fax mode press the key will glow green.
(
Fax
), and
Sending a fax from the ADF
Using the ADF to send your faxes is the easiest way. To cancel a fax in progress press
Stop/Exit
. a
Make sure you are in Fax mode .
b
Place your document
face up
in the
ADF.
c
Dial the fax number. (See
d
Press
Start
.
The machine scans the pages into memory and then sends the document.
Note
If the Out of Memory message appears while scanning a document into memory, press
Stop/Exit
to cancel or
Start
to send the scanned pages.
5
5
5
Sending a fax from the scanner glass
You can use the scanner glass to fax the pages of a book, or a single page at a time.
The documents can be up to Letter or A4 size. Press
Stop/Exit
to cancel a fax in progress.
a
Make sure you are in Fax mode .
b
Place your document
face down
on the scanner glass.
c
d
Press
Start
.
The machine starts scanning the first page.
e
After the machine scans the page, the
LCD will prompt you to choose one of the options below:
Next Page?
1.Yes 2.No(Send)
Press
1
to send another page.
Go to
Press
2
or
Start
to send the document. Go to
f
Place the next page on the scanner glass, press
OK
. Repeat
and
for each additional page.
Set Next Page
Then Press OK g
Your machine will automatically send the fax.
Note
When faxing multiple pages from the scanner glass, real time transmission should be set to
Off
. (See
5
34
5
Cancelling a fax in progress
5
Press
Stop/Exit
to cancel the fax. If you press
Stop/Exit
while the machine is dialling or sending, the LCD will show
1.Clear
2.Exit
, press
1
to cancel the fax.
Broadcasting
Broadcasting lets you send the same fax message to more than one fax number. You can include Groups, One Touch, Speed Dial numbers and up to 50 manually dialled numbers in the same broadcast.
You can broadcast up to 258 different numbers. This will depend on how many groups, access codes or credit card numbers you have stored, and on how many delayed or stored faxes in memory.
Note
Use the
Search/Speed Dial
to help you choose numbers easily.
a
Make sure you are in Fax mode .
b
Load your document.
c
Enter a number.
Press
OK
.
You can use either a One Touch,
Speed Dial, a Group number, or a number manually entered using the dial pad. (See
d
until you have entered all the
fax numbers you want to broadcast to.
e
Press
Start
.
After the broadcast is finished the machine will print a broadcast report to let you know the results.
5
Sending a fax
Cancelling a broadcast in progress
While broadcasting you can cancel the fax currently being sent or the whole broadcast job.
a
Press
Menu
,
2
,
7
.
The LCD will display the fax being dialled (for example,
#001 0123456789
) and the broadcast job number (for example,
Broadcast#001
).
b
Press
a
or
b
to choose the job number you want to cancel.
Press
OK
.
c
Press
1
to clear the job number or
2
to exit.
If you chose to only cancel the fax
, the machine will ask you if you want to cancel the broadcast. Press
1
to clear the whole broadcast job or
2
to exit.
d
Press
Stop/Exit
.
5
5
35
Chapter 5
Additional sending operations
Sending faxes using multiple settings
5
Before you send a fax, you can change any combination of these settings: contrast, resolution, overseas mode, delayed fax timer, polling transmission, real time transmission or cover page settings.
a
Make sure you are in Fax mode .
After each setting is accepted, the LCD asks if you want to enter more settings.
Next
1.Yes 2.No
b
Do one of the following:
To choose more settings, press
1
.
The LCD returns to the
Setup Send menu so you can choose another setting.
If you have finished choosing settings, press
2
and go to the next step for sending your fax.
Electronic cover page
This feature will
not
work unless you have already programmed your Station ID. (See
the Quick Setup Guide
.)
You can automatically send a cover page with every fax. Your cover page includes your
Station ID, a comment, and the name (or number) stored in the One Touch or
Speed Dial memory.
By choosing
Next Fax:On
you can also display the number of pages on the cover page.
You can choose one of the following preset comments.
1.Note Off
2.Please Call
5
5
36
3.Urgent
4.Confidential
Instead of using one of the preset comments, you can enter two personal messages of your own, up to 27 characters long. Use the chart
on page 157 for help entering characters.
(See
5.
(User Defined)
6.
(User Defined)
Composing your own comments
You can set up two comments of your own.
5
a
Make sure you are in Fax mode .
b
Press
Menu
,
2
,
2
,
8
.
c
Press
a
or
b
to choose
5
or
6
to store your own comment.
Press
OK
.
d
Enter your own comment using the dial pad.
Press
OK
.
Use the chart on page 157 for help entering
characters.
Send a cover page for the next fax
If you want to send a cover page only for the next fax, your machine will ask you to enter the number of pages you are sending so it can be printed on the cover page.
5
a
Make sure you are in Fax mode .
b
Load your document.
c
Press
Menu
,
2
,
2
,
7
.
d
Press
a
or
b
to choose
Next Fax:On
(or Next Fax:Off ).
Press
OK
.
e
Press
a
or
b
to choose a comment.
Press
OK
.
f
Enter two digits to show the number of pages you are sending.
Press
OK
.
For example, enter
0
,
2
for 2 pages or
0
,
0
to leave the number of pages blank. If you make a mistake, press
d
or
Clear/Back
to back up and re-enter the number of pages.
Send a cover page for all faxes
You can set the machine to send a cover page whenever you send a fax. a
Make sure you are in Fax mode .
b
Press
Menu
,
2
,
2
,
7
.
c
Press
a
or
b
to choose
On
(or
Off
).
Press
OK
.
d
Press
a
or
b
to choose a comment.
Press
OK
.
5
Using a printed cover page
If you want to use a printed cover page that you can write on, you can print the sample page and attach it to your fax.
5
a
Make sure you are in Fax mode .
b
Press
Menu
,
2
,
2
,
7
.
c
Press
a
or
b
to choose
Print Sample
.
Press
OK
.
d
Press
Start
.
e
After the machine prints a copy of your cover page, press
Stop/Exit
.
Sending a fax
Contrast
For most documents the default setting of
Auto
will give the best results. It automatically chooses the suitable contrast for your document.
If your document is very light or dark, changing the contrast may improve the quality of the fax.
Use
Dark
to make the faxed document lighter.
Use
Light
to make the faxed document darker.
a
Make sure you are in Fax mode .
b
Load your document.
c
Press
Menu
,
2
,
2
,
1
.
d
Press a
or b
to choose Auto , Light or
Dark
.
Press
OK
.
Note
Even if you choose
Light
or
Dark
, the machine will send the fax using the
Auto setting if you choose
Photo
as the Fax
Resolution.
5
5
37
Chapter 5
Changing fax resolution
The quality of a fax can be improved by changing the fax resolution. Resolution can be changed for the next fax
or
for all faxes.
5
To change the fax resolution for the
next
fax
5
a
Make sure you are in Fax mode .
b
Load your document.
c
Press
Resolution
, then a
or b
to choose the resolution.
Press
OK
.
To change the default fax resolution
a
Make sure you are in Fax mode .
b
Press
Menu
,
2
,
2
,
2
.
c
Press a
or b
to choose the resolution you want.
Press
OK
.
5
Note
• You can choose four different resolution settings.
Standard
:
Suitable for most typed documents.
Fine
:
Good for small print and transmits a little slower than Standard resolution.
S.Fine
:
Good for small print or artwork and transmits slower than Fine resolution.
Photo
:
Use when the document has varying shades of grey or is a photograph. This has the slowest transmission time.
• The time taken to send will increase when choosing
S.Fine
or
Photo
.
Dual access
You can dial a number, and start scanning the fax into memory—even when the machine is sending from memory, receiving faxes or printing PC data. The LCD will show the new job number.
The number of pages you can scan into the memory will vary depending on the data that is printed on them.
Note
If you get an
Out of Memory
message while scanning the first page of a fax, press
Stop/Exit
to cancel scanning. If you get an
Out of Memory
message while scanning a subsequent page, you can press
Start
to send the pages scanned so far, or press
Stop/Exit
to cancel the operation.
Real time transmission
5
When you are sending a fax, the machine will scan the documents into the memory before sending. Then, as soon as the telephone line is free, the machine will start dialling and sending.
If the memory is full, the machine will send the document in real time (even if
Real Time TX
is set to
Off
).
Sometimes, you may want to send an important document immediately, without waiting for memory transmission. You can set
Real Time TX
to
On
for all documents or
Next Fax:On
for the next fax only.
Note
In Real Time Transmission, the automatic redial feature does not work when using the scanner glass.
5
38
Sending in real time for all faxes
a
Make sure you are in Fax mode .
b
Press
Menu
,
2
,
2
,
5
.
c
Press
a
or
b
to choose
On
.
Press
OK
.
5
Sending in real time for the next fax only
5
a
Make sure you are in Fax mode .
b
Press
Menu
,
2
,
2
,
5
.
c
Press
a
or
b
to choose
Next Fax:On
.
Press
OK
.
Not sending in real time for the next fax only
5
a
Make sure you are in Fax mode .
b
Press
Menu
,
2
,
2
,
5
.
c
Press
a
or
b
to choose
Next Fax:Off
.
Press
OK
.
Overseas mode
If you are having difficulty sending a fax overseas due to a bad connection, then turning on the overseas mode may help.
This is a temporary setting, and will only be active for your next fax.
a
Make sure you are in Fax mode .
b
Load your document.
c
Press
Menu
,
2
,
2
,
9
.
d
Press a
or b
to choose
On
or
Off
.
Press
OK
.
5
Sending a fax
Delayed fax
You can store up to 50 faxes in the memory to be sent within a twenty four hour period.
a
Make sure you are in Fax mode .
b
Load your document.
c
Press
Menu
,
2
,
2
,
3
.
d
Enter the time you want the fax to be sent (in 24-hour format).
(For example, enter 19:45 for 7:45 PM)
Press
OK
.
Note
The number of pages you can scan into the memory depends on the amount of data printed on each page.
Delayed batch transmission
5
Before sending the delayed faxes, your machine will help you economize by sorting all the faxes in the memory by destination and scheduled time.
All delayed faxes that are scheduled to be sent at the same time to the same fax number will be sent as one fax to save transmission time.
a
Make sure you are in Fax mode .
b
Press
Menu
,
2
,
2
,
4
.
c
Press
a
or
b
to choose
On
or
Off
.
Press
OK
.
d
Press
Stop/Exit
.
5
5
39
Chapter 5
Checking and cancelling waiting jobs
Check which jobs are still waiting in the memory to be sent. If there are no jobs, the
LCD will show
No Jobs Waiting
. You can cancel a fax job that is stored and waiting in the memory.
a
Press
Menu
,
2
,
7
.
The number of jobs still to be sent will be displayed.
b
Do one of the following:
Press a
or b
to scroll though the waiting jobs, press
OK
to choose a job, and then press
1
to cancel it.
Press
2
to exit without cancelling.
c
When you have finished, press
Stop/Exit
.
5
Sending a fax manually
5
Manual transmission
Manual transmission lets you hear the dialling, ringing and fax-receiving tones while sending a fax.
5
a
Make sure you are in Fax mode .
b
Load your document.
c
Press
Hook
and listen for a dial tone. Or pick up the handset of an external telephone and listen for a dial tone.
d
Dial the fax number you want to call.
e
When you hear the fax tone, press
Start
.
If you are using the scanner glass, press
1
to send a fax.
f
If you picked up the handset of an external telephone, replace it.
Out of memory message
If you get an
Out of Memory
message while scanning the first page of a fax, press
Stop/Exit
to cancel the fax.
If you get an
Out of Memory
message while scanning a subsequent page, you will have the option to press
Start
to send the pages scanned so far, or to press
Stop/Exit
to cancel the operation.
Note
• If you get an
Out of Memory
message while faxing and you do not want to delete your stored faxes to clear the memory, you can send the fax in real time. (See
• To make extra memory available, you can do the following:
• Print the faxes that are in the memory.
Printing a fax from the memory
Turning off remote fax options
5
40
6
Receiving a fax
6
Receive modes
You must choose a receive mode depending on the external devices and telephone services you have on your line. The diagrams below will help you choose the correct mode. (For more detailed
information about the receive modes, see
6
Choosing the receive mode
Do you want to use the telephone features of your machine (if available) or an external telephone or external telephone answering device connected on the same line as the machine?
Yes
No
Are you using the voice message function of an external telephone answering device?
Fax Only
No
Do you want the machine to answer fax and telephone calls automatically?
No
Manual
Fax/Tel
Yes
External TAD
Yes
To set the receive mode follow the instructions below.
a
Press
Menu
,
0
,
1
.
b
Press a
or b
to choose the receive mode.
Press
OK
.
c
Press
Stop/Exit
.
The LCD will display the current receive mode.
6
6
41
Chapter 6
Using receive modes
Some receive modes answer faxes automatically (
Fax Only
and
Fax/Tel
).
You may want to change the ring delay before using these modes. (See
6
Fax Only
Fax Only
mode will automatically answer every call as a fax.
6
Fax/Tel
Fax/Tel
mode helps you automatically manage incoming calls, by recognising whether they are fax or voice calls and dealing with them in one of the following ways:
Faxes will be automatically received.
Voice calls will start the F/T ring to tell you to pick up the line. The F/T ring is a fast double ring made by your machine.
Use this mode if you receive few voice calls.
F/T ring time (Fax/Tel mode only)
6
Manual
Manual
mode turns off all automatic answering functions unless you are using the
1
Fax Ability in New Zealand.
To receive a fax in Manual mode press
Start
when you hear fax tones (short repeating beeps). You can also use the Fax Detect feature to receive faxes by lifting a handset on the same line as the machine.
(Also see
If you use a computer modem on the same line, Faxing will not operate correctly.
6
External TAD
External TAD
mode lets an external answering device manage your incoming calls. Incoming calls will be dealt with in the following ways:
Faxes will be automatically received.
Voice callers can record a message on the external TAD.
(For more information see
6
42
Receive mode settings
6
Ring delay
The ring delay sets the number of times the machine rings before it answers in
Fax Only and
Fax/Tel
modes.
If you have external or extension telephones on the same line as the machine choose the
Operation from extension telephones
a
Make sure you are in Fax mode .
b
Press
Menu
,
2
,
1
,
1
.
c
Press a
or b
to choose how many times the line rings before the machine answers (02-10 for Australia, 01-10 for
New Zealand, 00-10 for some countries).
Press
OK
.
d
Press
Stop/Exit
.
6
F/T ring time (Fax/Tel mode only)
6
When somebody calls your machine, you and your caller will hear the normal telephone ring sound. The number of rings is set by the ring delay setting.
If the call is a fax, then your machine will receive it; however, if it is a voice call the machine will sound the F/T ring (a fast double-ring) for the time you have set in the
F/T ring time setting. If you hear the F/T ring it means that you have a voice caller on the line.
Because the F/T ring is made by the machine, extension and external telephones will
not
ring; however, you can still answer the call on any telephone. (For more information see
a
Make sure you are in Fax mode .
Receiving a fax b
Press
Menu
,
2
,
1
,
2
.
c
Press a
or b
to choose how long the machine will ring to alert you that you have a voice call (20, 30, 40 or 70 seconds for Australia and some countries, 20, 30, 40 or 55 seconds for
New Zealand).
Press
OK
.
d
Press
Stop/Exit
.
Fax Detect
Turning Fax Detect
On
(default setting) allows the machine to receive fax calls automatically if you lift any handset on the same line as the machine.
When you see
Receiving
on the LCD or when you hear ‘chirps’ through the handset you are using, just replace the handset and your machine will receive the fax.
If this feature is set to On , but your machine does not connect a fax call when you lift the handset of an extension or external telephone, press
l
51
(
l
91
for New Zealand) on the external or extension phone.
(See
Operation from extension telephones
Note
• You need to turn the Remote Codes setting to on to use the Remote Activation code
l
51
(
l
91
for New Zealand). (See
• If you use a modem, or send faxes from a computer, on the same line and your machine intercepts them, set fax detect to
Off
.
• We do not recommend having a PC plus fax machine on the same line.
a
Make sure you are in Fax mode .
b
Press
Menu
,
2
,
1
,
3
.
c
Press a
or b
to choose On or Off .
Press
OK
.
d
Press
Stop/Exit
.
6
6
43
Chapter 6
Setting the print density
You can adjust the print density to make your printed pages darker or lighter.
a
Make sure you are in Fax mode .
b
Press
Menu
,
2
,
1
,
7
.
c
Press a
to make the print darker.
Or, press b
to make the print lighter.
Press
OK
.
d
Press
Stop/Exit
.
6
Additional receiving operations
Printing a reduced incoming fax
6
If you choose
On
, the machine automatically reduces each page of an incoming fax to fit on one page of A4 or Letter (Legal or Folio for
Asia) size paper.
The machine calculates the reduction ratio by using the page size of the fax and your Paper
Size setting (
Menu
,
1
,
3
).
a
Make sure you are in Fax mode .
b
Press
Menu
,
2
,
1
,
5
. c
Press a
or b
to choose
On
or
Off
.
Press
OK
.
d
Press
Stop/Exit
.
Setting the fax receive stamp
6
You can set the machine to print the received date and time in the top centre of each received fax page.
a
Make sure you are in Fax mode .
b
Press
Menu
,
2
,
1
,
9
.
c
Press
a
or
b
to choose
On
or
Off
.
Press
OK
.
d
Press
Stop/Exit
.
Note
Make sure you have set the current date and time in the machine.
6
44
Receiving faxes into memory
6
As soon as the paper tray becomes empty during fax reception, the screen will display
No Paper
, asking you to put paper in the
on page 9.) If you are unable to put
paper in the paper tray the following will happen:
If
Memory Receive
is
On
:
The machine will carry on receiving the fax, with the remaining pages being stored in memory, if enough memory is available.
Further incoming faxes will also be stored into memory until the memory is full. When the memory is full the machine will stop automatically answering calls. To print the faxes, put fresh paper in the tray.
6
If
Memory Receive
is
Off
:
The machine will carry on receiving the current fax, with the remaining pages being stored in memory, if enough memory is available. Further incoming faxes will not be stored in memory. The machine will then stop automatically answering calls until fresh paper is put in the paper tray. To print the last fax you received, put fresh paper in the tray.
6
a
Make sure you are in Fax mode .
b
Press
Menu
,
2
,
1
,
6
.
c
Use a
or b
to choose
On
or
Off
.
Press
OK
.
d
Press
Stop/Exit
.
Receiving a fax
Printing a fax from the memory
If you are using the Fax Storage feature
(
Menu
,
2
,
5
,
1
), you can still print a fax from the memory when you are at your machine.
a
Press
Menu
,
2
,
5
,
3
.
b
Press
Start
.
c
Press
Stop/Exit
.
6
6
45
46
7
Telephone and external devices
7
Telephone line services
Features like Voice Mail, Call Waiting, Call
Waiting/Caller ID, RingMaster, answering services, alarm systems or other custom features on one telephone line may create problems with the operation of your machine.
Do you have Voice Mail?
If you have Voice Mail on the telephone line that you will install your new
Machine
on, there is a strong possibility
that Voice Mail and the
Machine
will conflict with each other while receiving incoming calls
.
However, the
Distinctive Ring feature allows you to use more than one number on your line, so both Voice Mail and the Machine can work together without any problems.
If each one has a separate telephone number, neither will interfere with the other’s operations.
If you decide to get the Distinctive Ring service from the telephone company, you will need to follow the directions to ‘register’ the new Distinctive Ring pattern they give you.
This is so your Machine can recognize its incoming calls.
7
7
Telephone Service for
Australia
7
Telstra
®
FaxStream
®
(Distinctive Ringing)
Duet
®
7
Telstra
®
FaxStream
®
Duet
®
is an enhanced
Public Switched Telephone Service (PSTS) offered by Telstra
®
that allows you to have an additional number on one telephone line, with its own distinctive ring pattern. Telstra
®
FaxStream
®
Duet
®
is a call handling feature that helps users distinguish voice and facsimile calls. With FaxStream
®
Duet
®
, incoming calls to a fax number are announced by a different, distinctive ring signal. Only one call can be answered (or made) at any one time and while this call is in progress, incoming calls to either number will be presented with a busy tone.
Your machine has a Distinctive Ringing function, allowing you to dedicate one telephone number just for receiving faxes.
Note
After you have set the Distinctive Ring feature to On, the receive mode is set to
Manual
automatically. Your Distinctive
Ring Number does not allow Voice Calls - only Faxes. You cannot change the receive mode from
Manual
mode while the Distinctive Ring is set to on.
What is the Advantage of using
Telstra
®
FaxStream
®
Duet
®
Function?
7
Using Telstra
®
FaxStream
®
Duet
®
is the most efficient way to receive both fax and telephone calls on the same line. When the voice call comes in, all telephones (extension and external) and the fax machine will ring to alert you to pick it up. If a fax call comes in, the fax machine will answer automatically without ringing, whereas the extension and external telephones will ring twice with a distinctive ring pattern. It is also a more efficient way of operating a Fax machine with an extension telephone as you do not have to use the remote activation codes. It gives you two independent numbers without the higher cost of a second line.
Telephone and external devices
How does Telstra
®
FaxStream
®
Duet
®
Work?
7
Incoming calls to the voice number, will have the standard ring pattern of long, long tone, followed by a pause, repeated, while the new fax number will have a different ring pattern of three short bursts of ring, repeated at regular intervals.
When FaxStream
®
Duet
®
is
On
and you receive a voice call all extension and external telephones will ring with a standard ring pattern. The fax machine will ring on the third ring with a standard ring pattern. All external and the extension telephones will continue to ring, until you or a telephone answering device can answer the voice number.
When FaxStream
®
Duet
®
is
On
and you receive a fax call on the Duet
®
number the
Fax machine will answer and automatically receive the fax message without ringing. On the other hand, all extension and external telephones will ring twice with a distinctive ring pattern. Do not answer the telephone as you are receiving a fax message.
Flowchart Sequence of Incoming call
Incoming Call
(either Voice or Fax)
7
All extension telephones ring twice, fax machine is silent.
Registered
Duet (Fax)
Number
Fax machine automatically receives and prints fax message without ringing.
Main number
(Voice Number)
Fax machine begins ringing on third ring.
You answer the call at an external telephone or an extension telephone.
Telephone Answering
Device (TAD) answers the call.
47
Chapter 7
Set the Distinctive Ring to ON
Very important!
After you have set the Distinctive Ring feature to ON, the receive mode is set to
Manual automatically. Your Distinctive Ring Number does not allow Voice Calls - only Faxes.
You cannot change the receive mode to another mode while the Distinctive Ring is set to on.
7
a
Press
Menu
,
2
,
0
,
2
.
b
Press a
or b
to choose On .
c
Press
OK
.
d
Press
Stop/Exit
. Distinctive Ring is now set to on.
Turning off Distinctive Ring
a
Press
Menu
,
2
,
0
,
2
.
b
Press a
or b
to choose
Off
. c
Press
OK
.
d
Press
Stop/Exit
.
Note
If you turn off Distinctive Ring, the machine will stay in
Manual
receive mode. You will need to set the Receive
7
48
Telephone Service for
New Zealand
7
FaxAbility
FaxAbility is a service offered by Telecom that allows you to have an additional number on one telephone line, with its own distinctive ring pattern. This way, when you get an incoming call, you can identify the number being called by its ring.
7
How Will the Fax Machine Treat All
Other Numbers?
FaxAbility mode ensures that the machine will answer calls to the FaxAbility (secondary) number. When a call comes in to your main number, all the telephones will ring. You can set an external answering device (TAD) to answer calls on the other number(s). (See the chart in the following page.)
7
What is the Advantage of Using the
FaxAbility Function?
Using FaxAbility is the most efficient way to receive both fax and telephone calls on the same line. It is much easier for your callers who dial manually. The fax machine will answer with receiving tones so they will not have to press an activation code. And the people who call to talk on your main number will not have to talk to your fax machine.
Basically, it gives you two independent numbers without the higher cost of a second line.
7
Telephone and external devices
How Does FaxAbility Work?
Your telephone number will have the standard ring pattern of long, long tone, while the new number will have a ring pattern of long, silence, long, etc. When FaxAbility is
On
, you will not hear the first ring of all incoming calls on the fax machine. Extension telephones will ring as usual. If the fax machine recognizes the ring pattern, all ringing will stop and the fax machine will answer and automatically receive the fax message. Otherwise, you will hear the extension telephones and the fax machine continue to ring. The fax machine always listens to the ring pattern before it answers, so do not pick up the telephone during that time. You will quickly learn to recognize the ring pattern for faxes, so you will not be tempted to answer that number. Either you or a telephone answering device can answer the main number(s).
7
Flowchart Sequence of Incoming call
Incoming Call
(either Voice or Fax)
7
All extension telephones ring twice, fax machine is silent.
Registered
Duet (Fax)
Number
Fax machine automatically receives and prints fax message without ringing.
Main number
(Voice Number)
Fax machine begins ringing on third ring.
You answer the call at an external telephone or an extension telephone.
Telephone Answering
Device (TAD) answers the call.
Note
After you have set the FaxAbility feature to
On
, the receive mode is set to
Manual automatically. Unless you have a TAD or
Voice Mail set up on the FaxAbility number, Manual mode means you must answer all the call yourself. You can not change the receive mode to the other mode while the FaxAbility is set to on.
49
Chapter 7
How to Turn FaxAbility OFF or ON
The FaxAbility function is designed to accommodate the FaxAbility service provided by Telecom. To change the setting, repeat
Steps 1-3; Step 2 is where you can choose either
On
or
Off
.
Call Waiting beeps caused by incoming calls on your main number can affect fax transmissions. If you have FaxAbility Service but don’t have Call Waiting, you need do nothing at this stage. If you do have Call
Waiting as well as FaxAbility, set the Call
Waiting menu option to
On
. See below.
7
a
Press
Menu
,
2
,
0
,
2
.
b
Press a
or b
to set FaxAbility to
On
or
Off
.
If you have FaxAbility service, choose
On
.
Press
OK
.
c
Press a
or b
to set Call Waiting to
On
or
Off
. If you have Call Waiting service, choose
On
to avoid the trouble caused by Call Waiting.
Press
OK
.
d
Press
Stop/Exit
.
Telephone Service for
Some Countries
7
Distinctive Ringing (For
Singapore and Hong Kong)
This machine feature lets you use the
Distinctive Ringing subscriber service offered by some telephone companies, which allows you to have several telephone numbers on one telephone line. Each telephone number has its own Distinctive Ringing pattern, so you will know which telephone number is ringing. This is one way you can have a separate telephone number for your machine.
Your machine has a Distinctive Ringing function, allowing you to dedicate one telephone number just for receiving faxes.
You will need to set Distinctive Ringing to On .
Note
You can switch it off temporarily, then turn it back on. When you get a new fax number, make sure you reset this function.
• The machine will answer only calls to the Distinctive Ringing number.
Note
After you have set the Distinctive Ring feature to
On
, the receive mode is set to
Manual automatically. Unless you have a
TAD or Voice Mail set up on the Distinctive
Ring number,
Manual
mode means you must answer all the call yourself. You can not change the receive mode to the other mode while the Distinctive Ring is set to
On
.
7
50
Registering the Distinctive Ring pattern
Very important!
After you have set the Distinctive Ring feature to ON, the receive mode is set to
Manual automatically. Unless you have a TAD or
Voice Mail set up on the Distinctive Ring number,
Manual
mode means you must answer all the calls yourself. You can not change the receive mode to another mode while the Distinctive Ring is set to on.
7
a
Press
Menu
,
2
,
0
,
2
.
b
Press a
or b
to choose
On
.
c
Press
OK
.
d
Press
Stop/Exit
. Distinctive Ring is now set to on.
Turning off Distinctive Ring
a
Press
Menu
,
2
,
0
,
2
.
b
Press a
or b
to choose
Off
.
c
Press
OK
.
d
Press
Stop/Exit
.
Note
If you turn off Distinctive Ring, the machine will stay in
Manual
receive mode. You will need to set the Receive
7
Telephone and external devices
Caller ID
The Caller ID feature lets you use the Caller
ID subscriber service offered by many local telephone companies. Call your telephone company for details. This service shows the telephone number, or name if it is available, of your caller as the line rings.
After a few rings, the LCD will show the telephone number of your caller (and name, if available). Once you answer a call, the Caller
ID information disappears from the LCD, but the call information stays stored in the Caller
ID memory.
You will see the number (or name) on the
LCD.
The
ID Unknown
message means the call originated outside your Caller ID service area.
The
ID Withheld
message means the caller has intentionally blocked transmission of information.
You can print a list of the Caller ID information received by your machine. (See
Note
The Caller ID service varies with different carriers. Call your local telephone company to find out about the kind of service available in your area.
Viewing the Caller ID List
Your machine stores information for the last thirty calls in the Caller ID list. You can view or print this list. When the thirty-first call comes in to the machine, it replaces information about the first call.
7
a
Press
Menu
,
2
,
0
,
3
.
b
Press a
or b
to choose
Display#
.
Press
OK
.
The Caller ID of the last call will appear on the display. If no ID is stored, the beeper will sound and No Caller ID will appear on the display.
7
7
51
Chapter 7 c
Press a
or b
to scroll through the Caller
ID memory to choose the Caller ID you want to view, and then press
OK
.
The LCD will show the caller's number and the date and time of the call.
d
To finish viewing, press
Stop/Exit
.
Printing the Caller ID List
a
Press
Menu
,
2
,
0
,
3
.
b
Press a
or b
to choose
Print Report
.
Press
OK
.
If no ID is stored, the beeper will sound and
No Caller ID
will appear on the
LCD.
c
Press
Start
.
d
After printing has finished, press
Stop/Exit
.
7
Connecting an external
TAD
7
You can connect an external Telephone
Answering Device (TAD) to the same line as your machine. When the TAD answers a call, your machine will “listen” for the CNG (fax calling) tones sent by a sending fax machine.
If it hears them it will take over the call and receive the fax. If it does not hear them, it will let your TAD take a voice message and the display will show Telephone .
The external TAD must answer within four rings (we recommend you set it to two rings).
This is because your machine cannot hear the CNG tones until the external TAD has picked up the call. The sending machine will send CNG tones for only eight to ten seconds longer. We do not recommend using the toll saver feature on your external TAD if it needs more than four rings to activate it.
Note
If you have problems receiving faxes, reduce the ring delay setting on your external TAD to one or two rings.
Connections
7
The external TAD must be connected as shown in the illustration below.
1
1
(Example for
Australia)
1 TAD
52
a
Set your external TAD to one or two rings. (The machine’s Ring Delay setting does not apply.) b
Record the outgoing message on your external TAD.
c
Set the TAD to answer calls.
d
Set the Receive Mode to
External TAD
. (See
Recording an outgoing message (OGM)
a
Record 5 seconds of silence at the beginning of your message. This allows your machine time to listen for fax tones.
b
Limit your speaking to 20 seconds.
c
End your 20-second message by giving your Remote Activation code for people sending manual faxes. For example:
“After the beep, leave a message or send a fax by pressing
l
51
(
l
91
for New
Zealand) and Start.”
Note
• You need to turn the Remote Codes setting to on to use the Remote Activation code
l
51
(
l
91
for New Zealand). (See
• We recommend beginning your OGM with an initial 5 second silence because the machine cannot hear fax tones over a loud voice. You may try leaving out this pause, but if your machine has trouble receiving faxes, then you should re-record the OGM to include it.
7
Telephone and external devices
Multi-Line connections
(PABX)
Most offices use a central telephone system.
Brother recommends that all our Fax/MFC machines be connected to a discreet
(dedicated) line. Although a particular PABX may appear to work with a particular model of fax machine, we cannot guarantee that the unit will operate correctly.
While it is often relatively simple to connect a fax machine to a PABX, (Private Automatic
Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the fax machine for you.
Brother does not recommend the use of a
PABX line. PABX limitations in general can cause some functions of the fax machine not to work correctly.
7
7
53
Chapter 7
External and extension telephones
7
Note
You need to turn the Remote Codes setting to on to use the Remote Activation code l
51
(
l
91
for New Zealand) and
Remote Deactivation code
#51
(#
91
for
Operation from extension telephones
7
If you answer a fax call on an extension telephone, or an external telephone that is correctly connected to the machine into the correct socket on the machine, you can make your machine take the call by using the
Remote Activation code. When you press the
Remote Activation code
l
51
(
l
91
for New
Zealand) the machine starts to receive the fax.
If you answer a call and no one is on the line:
7
You should assume that you’re receiving a manual fax.
Press
l
51
(
l
91
for New Zealand) and wait for the chirp or until the machine’s LCD shows
Receiving
, and then hang up.
Note
You can also use the Fax Detect feature to make your machine tactically take the call.
For Fax/Tel mode only
When the machine is in Fax/Tel mode, it will use the F/T Ring Time (pseudo/doubleringing) to alert you to pick up a voice call.
Lift the external telephone’s handset, and then press
Hook
to answer.
If you are at an extension telephone, you will need to lift the handset during the F/T Ring
Time and then press
#51
(#
91
for New
Zealand) between the pseudo/double rings. If no one is on the line, or if someone wants to send you a fax, send the call back to the machine by pressing
l
51
(
l
91
for New
Zealand) .
7
Connecting an external or extension telephone
You can connect a separate telephone directly to your machine as shown in the diagram below.
1
7
2
(Example for
Australia)
1 Extension telephone
2 External telephone
When you are using an external telephone, the LCD shows
Telephone
.
54
Using a non-Brother cordless external handset
7
If your non-Brother cordless telephone is connected to the telephone line cord (see
page 54) and you typically carry the cordless
handset elsewhere, it is easier to answer calls during the Ring Delay.
If you let the machine answer first, you will have to go to the machine so you can press
Hook
to transfer the call to the cordless handset.
Note
• If you are always disconnected when accessing your external TAD remotely, try changing the Fax Receive Code and
Telephone Answer Code to another threedigit code using the numbers 0-9,
l
, #.
• Remote Codes might not work with some telephone systems.
• Not all brands of cordless telephones are compatible for use with your machine.
Using remote codes
7
Remote Activation code
If you answer a fax call on an extension or external telephone, you can tell your machine to receive it by pressing the Remote
Activation code
l
51
(
l
91
for New Zealand) .
Wait for the chirping sounds then replace the handset. (See
caller will have to press start to send the fax.
7
Remote Deactivation code
If you receive a voice call and the machine is in F/T mode, it will start to sound the F/T
(double-ring) after the initial ring delay. If you pick up the call on an extension telephone you can turn the F/T ring off by pressing
#51
(#
91
for New Zealand) (make sure you press this
between
the rings).
7
Telephone and external devices
Turning on the remote codes
You need to turn the Remote Codes setting to on to use the Remote Activation code and
Remote Deactivation code.
7
a
Make sure you are in Fax mode .
b
Press
Menu 2
,
1
,
4
.
c
Press a
or b
to choose
On
.
d
If you do not want to change the Remote
Activation code, press
OK
.
e
If you do not want to change the Remote
Deactivation code, press
OK
.
f
Press
Stop/Exit
.
Changing the remote codes
The preset Remote Activation code is
l
51
(
l
91
for New Zealand) . The preset Remote
Deactivation code is
#51
(#
91
for New
Zealand). If you are always disconnected when accessing your external TAD, try changing the three-digit remote codes, for example
###
and
555
.
7
a
Make sure you are in Fax mode .
b
Press
Menu 2
,
1
,
4
.
c
Press a
or b
to choose
On
(or
Off
).
Press
OK
.
d
If you chose
On
in
Remote Activation code.
Press
OK
.
e
Enter the new Remote Deactivation code.
Press
OK
.
f
Press
Stop/Exit
.
7
55
8
Dialling and storing numbers
How to dial
You can dial in any of the following ways.
Manual dialling
Use the dial pad to enter all the digits of the telephone or fax number.
8
One touch dialling
Press the One Touch key that stores the
Storing one touch dial numbers
8
To dial One Touch numbers 5 to 8, hold down
Shift
as you press the One Touch key.
8
Speed dialling
Press
Search/Speed Dial
, and then the three
8
Search/Speed Dial
Note
If the LCD shows
Not Registered when you enter a One Touch or a
Speed Dial number, it means that a number is not stored there.
Search
You can search alphabetically for names you have stored in the One Touch and
Speed Dial memories. (See
Storing one touch dial numbers
a
Press
Search/Speed Dial
.
b
Press b
.
c
Press the dial pad key for the first few letters of the name. (Use the chart on
enter letters.)
Press
OK
.
d
Press a
or b
to scroll until you find the name you are looking for.
Press
OK
.
e
Press
Start
.
Note
• If you do not enter a letter and press
OK
in
, all registered names will appear. Press a
or b
to scroll until you find the name you are looking for.
8
56
8
• If the LCD shows
No Contact Found when you enter the first few letters of the name, it means that a name for the letter is not stored.
Fax redial
8
If you are sending a fax automatically and the line is busy, the machine will automatically redial up to three times at five minute intervals.
If you are sending a fax manually and the line is busy, press
Redial/Pause
, wait for the other fax machine to answer, and then press
Start
to try again. If you want to make a second call to the last number dialled, you can save time by pressing
Redial/Pause
and
Start
.
Redial/Pause
only works if you dialled from the control panel.
Dialling and storing numbers
Storing numbers
You can set up your machine to do the following types of easy dialling: One Touch,
Speed Dial and Groups for Broadcasting faxes. You can also specify the default resolution for each One Touch and
Speed Dial number. When you dial a quick dial number, the LCD shows the name, if you stored it, or the number. A scan profile can also be stored along with the fax number.
If you lose electrical power, the quick dial numbers stored in the memory will not be lost because they are stored permanently.
A scan profile is the resolution and other scan settings that you choose when you store a number.
8
Storing a pause
Press
Redial/Pause
to insert a 3.5-second pause between numbers. You can press
Redial/Pause
as many times as needed to increase the length of the pause.
8
Storing one touch dial numbers
Your machine has 4 One Touch keys where you can store 8 fax or telephone numbers for automatic dialling. To access numbers 5 to 8, hold down
Shift
as you press the One Touch key.
8
8
a
Press
Menu
,
2
,
3
,
1
.
b
Press the One Touch key where you want to store a number.
57
Chapter 8 c
Enter the number (up to 20 characters).
Press
OK
.
d
Do one of the following:
Enter the name using the dial pad
(up to 15 characters). Press
OK
.
Press
OK
to store the number without a name.
e
(MFC-7440N, MFC-7840N and MFC-
7840W only)
Do one of the following:
If you want to save a fax resolution along with the number, press a
or b to choose
Std
,
Fine
,
S.Fine
or
Photo
.
Press
OK
.
Press
OK
if you do not want to change the default resolution.
f
Do one of the following:
To store another One Touch number
.
To finish storing One Touch numbers press
Stop/Exit
.
Storing speed dial numbers
You can store your frequently used numbers as Speed Dial numbers, so that when you dial you will only have to press a few keys
(
Search/Speed Dial
, the three-digit number and
Start
). The machine can store 200
Speed Dial numbers (001 - 200).
a
Press
Menu
,
2
,
3
,
2
.
b
Use the dial pad to enter a three-digit
Speed Dial location number (001-200).
Press
OK
.
c
Enter the number (up to 20 characters).
Press
OK
d
Do one of the following:
Enter the name using the dial pad
(up to 15 characters). Press
OK
.
Press
OK
to store the number without a name.
8
58
e
(MFC-7440N, MFC-7840N and MFC-
7840W only)
Do one of the following:
If you want to save a fax resolution along with the number, press a
or b to choose
Std
,
Fine
,
S.Fine
or
Photo
.
Press
OK
.
Press
OK
if you do not want to change the default resolution.
f
Do one of the following:
To store another Speed Dial number go to
.
To finish storing Speed Dial numbers press
Stop/Exit
.
Note
When you do a broadcast and you have saved a scan profile along with the number, the scan profile of the
One Touch, Speed Dial or Group number you chose first will be applied to the broadcast.
Changing one touch and speed dial numbers
8
If you try to store a One Touch or Speed Dial number over an existing number, the LCD will show the name or number already stored there. If your machine has a scheduled job or you have set a fax forwarding number, the
LCD will ask you if you want to change the number.
a
Do one of the following:
To change the stored number, press
1
.
To exit without making a change, press
2
.
#005:MIKE
1.Change
2.Exit
b
Enter a new number or character.
Press
OK
.
c
Press d
or c
to position the cursor under the character you want to change, and then press
Clear/Back
to delete it.
Repeat for each character you want to delete.
Setting up groups for broadcasting
If you often want to send the same fax message to many fax numbers you can set up a group.
Groups are stored on a One Touch key or a
Speed Dial number. Each group uses up a
One Touch key or a Speed Dial location. You can then send the fax message to all the numbers stored in a group just by pressing a
One Touch key or entering a Speed Dial number, and then pressing
Start
.
Before you can add numbers to a group, you need to store them as One Touch or
Speed Dial numbers. You can have up to 8 small groups, or you can assign up to 207 numbers to one large group.
a
Press
Menu
,
2
,
3
,
3
.
b
Choose an empty location where you want to store the group in one of the following ways:
Press a One Touch key.
Press
Search/Speed Dial
and then enter the three-digit Speed Dial location.
Press
OK
.
Note
Please choose a One Touch key or a
Speed Dial number that has not been used to store a number.
c
Use the dial pad to enter a group number (01 to 08).
Press
OK
.
8
Dialling and storing numbers d
To add One Touch or Speed Dial numbers follow the instructions below:
For One Touch numbers, press the
One Touch keys one after the other.
For Speed Dial numbers, press
Search/Speed Dial
, and then enter the three-digit Speed Dial location.
The LCD will display your chosen
One Touch numbers with a l
and
Speed Dial numbers with a # (for example l
006, #009).
e
Press
OK
when you have finished adding numbers.
f
Do one of the following:
Enter the name using the dial pad
(up to 15 characters). Use the chart
you enter letters.
Press
OK
.
Press
OK
to store the group without a name.
g
(MFC-7440N, MFC-7840N and MFC-
7840W only)
Do one of the following:
If you want to save a fax resolution along with the number, press a
or b to choose
Std
,
Fine
,
S.Fine
or
Photo
.
Press
OK
.
Press
OK
if you do not want to change the default resolution.
h
Do one of the following:
To store another group for broadcasting, press
OK
. Go to
To finish storing groups for broadcasting, press
Stop/Exit.
Note
You can easily print a list of all your Speed
Dial numbers. Numbers that are part of a group will be marked in the Group column.
(See
59
8
Chapter 8
Combining quick dial numbers
You can combine more than one Quick Dial number when you dial. This feature may be useful if you need to dial an access code for a cheaper rate from another long distance carrier.
For example, you might have stored ‘555’ on
Speed Dial #003 and ‘7000’ on Speed Dial
#002. You can use them both to dial
‘555-7000’ if you press the following keys:
Press
Search/Speed Dial
,
003
. Press
Search/Speed Dial
,
002
and
Start
.
Numbers can be added manually by entering them on the dial pad:
Press
Search/Speed Dial
,
003
,
7001
(on the dial pad), and
Start
.
This would dial ‘555–7001’. You can also add a pause by pressing the
Redial/Pause
key.
8
Tone or pulse (not available in
New Zealand)
8
If you have a Pulse dialling service, but need to send Tone signals (for example, for telephone banking), follow the instructions below. If you have Touch Tone service, you will not need this feature to send tone signals.
a
Press
Hook
.
b
Press
#
on the machine’s control panel.
Any digits dialled after this will send tone signals.
When you hang up, the machine will return to the Pulse dialling service.
60
9
Remote fax options
9
Remote fax options let you receive faxes while you are away from the machine.
You can use
only one
remote fax option at a time.
Fax forwarding
The fax forwarding feature lets you automatically forward your received faxes to another machine. If you choose Backup Print
On, the machine will also print the fax.
a
Press
Menu
,
2
,
5
,
1
.
b
Press a
or b
to choose
Fax Forward
.
Press
OK
.
The LCD will ask you to enter the fax number you want your faxes to be forwarded to.
c
Enter the forwarding number (up to 20 digits).
Press
OK
.
d
Press a
or b
to choose
On
or
Off
.
Press
OK
.
Backup Print
On e
Press
Stop/Exit
.
Note
If you choose Backup print On, the machine will also print the fax at your machine so you will have a copy. This is a safety feature in case there is a power failure before the fax is forwarded or a problem at the receiving machine. The
MFC-7450, MFC-7840N and MFC-7840W can store faxes to up to 4 days if there is a power failure. The faxes stored in the
MFC-7340 and MFC-7440N memory will be deleted.
9
Fax storage
The fax storage feature lets you store your received faxes in the machine’s memory. You can retrieve stored fax messages from a fax machine at another location using the remote
automatically print a copy of the stored fax.
a
Press
Menu
,
2
,
5
,
1
b
Press a
or b
to choose
Fax Storage
.
Press
OK
.
c
Press
Stop/Exit
.
9
9
61
Chapter 9
PC fax receive
If you turn on the PC Fax Receive feature your MFC will store received faxes in memory and send them to your PC automatically. You can then use your PC to view and store these faxes.
Even if you have turned off your PC (at night or on the weekend, for example), your MFC will receive and store your faxes in its memory. The LCD will show the number of stored faxes received, for example:
PC Fax Msg:001
When you start your PC and the PC Fax
Receiving software runs, your MFC transfers your faxes to your PC automatically.
To transfer the received faxes to your PC you must have the PC-FAX Receiving software running on your PC. (For details, see
PC-FAX receiving
in the Software User’s Guide on the
CD-ROM.) a
Press
Menu
,
2
,
5
,
1
.
b
Press a
or b
to choose
PC Fax Receive
.
Press
OK
.
c
Press a
or b
to choose
<USB>
or your computer name if the machine is connected to a network.
Select ab or OK
<USB>
Press
OK
.
d
Press a
or b
to choose
On
or
Off
.
Backup Print
Off
Press
OK
.
e
Press
Stop/Exit
.
9
Note
• Before you can set up PC Fax Receive you must install the MFL-Pro Suite software on your PC. Make sure your PC is connected and turned on. (For details see
PC-FAX Receiving
in the Software
User’s Guide on the CD-ROM.)
• If your machine has a problem and is unable to print faxes in memory, you can use this setting to transfer your faxes to a
PC. (For details, see
Error and maintenance messages
• If you choose Backup Print On, the machine will also print the fax at your machine so you will have a copy. This is a safety feature in case if there is a power failure before the fax is forwarded or a problem at the receiving machine. The
MFC-7450, MFC-7840N and MFC-7840W can store faxes to up to 4 days if there is a power failure. The faxes stored in the
MFC-7340 and MFC-7440N memory will be deleted.
• PC Fax Receive is not supported in Mac
OS. (See
PC Fax receiving
in the
Software User’s Guide on the CD-ROM)
62
Remote fax options
Changing remote fax options
If received faxes are left in your machine’s memory when you change to another remote fax option, the LCD will ask you the following message:
Erase All Doc?
1.Yes 2.No
or
Print All Fax?
1.Yes 2.No
If you press
1
, faxes in the memory will be erased or printed before the setting changes. If a backup copy has already been printed it will not be printed again.
If you press
2
, faxes in the memory will not be erased or printed and the setting will be unchanged.
If received faxes are left in the machine’s memory when you change to
PC Fax Receive
from another remote fax option (
Fax Forward
or
Fax Storage
), the LCD will ask you the following message:
Send Fax to PC?
1.Yes 2.No
If you press
1
, faxes in the memory will be sent to your PC before the setting changes.
If you press
2
, faxes in the memory will not be erased or transferred to your PC and the setting will be unchanged.
9
Note
If you choose Backup Print On, the machine will also print the fax at your machine so you will have a copy. This is a safety feature in case there is a power failure before the fax is forwarded or a problem at the receiving machine. The
MFC-7450, MFC-7840N and MFC-7840W can store faxes to up to 4 days if there is a power failure. The faxes stored in the
MFC-7340 and MFC-7440N memory will be deleted.
Turning off remote fax options
9
a
Press
Menu
,
2
,
5
,
1
.
b
Press a
or b
to choose
Off
.
Press
OK
.
Note
The LCD will give you options if there are received faxes still in your machine’s
c
Press
Stop/Exit
.
9
63
Chapter 9
Remote retrieval
The remote retrieval feature lets you retrieve your stored fax messages when you are not at the machine. You can call your machine from any touch tone phone or fax machine, then use the Remote Access Code to retrieve your messages.
9
Setting a remote access code
9
The remote access code lets you access the remote retrieval features when you are away from your machine. Before you use the remote access and retrieval features, you have to set up your own code. The default code is an inactive code: – – – l
.
a
Press
Menu
,
2
,
5
,
2
.
b
Enter a three-digit code using the numbers
0
–
9
, l
or
#
.
Press
OK
.
c
Press
Stop/Exit
.
Note
Do not use the same code used for your
Remote Activation code
l
51
(
l
91
for New
Zealand) or Remote Deactivation code
#51
(
#91
for New Zealand). (See
You can change your code at any time. If you want to make your code inactive, press
Clear/Back
and
OK
default setting – – – l
.
Using your remote access code
a
Dial your fax number from a telephone or another fax machine using touch tone.
b
When your machine answers during a period of silence, enter your remote access code. c
The machine signals if it has received messages:
No beeps
No messages received.
1 long beep
Fax message received.
d
The machine gives two short beeps to tell you to enter a command. The machine will hang up if you wait longer than 30 seconds before entering a command. If you enter an invalid command the machine will beep three times.
e
Press
9 0
to reset the machine when you have finished.
f
Hang up.
Note
• If your machine is set to
Manual
mode, you can still access the remote retrieval features. Dial the fax number as normal and let the machine ring. After 2 minutes you will hear a long beep to tell you to enter the remote access code. You will then have 30 seconds to enter the code.
• This function may not available in some countries e.g. Australia.
9
64
Retrieving fax messages
a
Dial your fax number from a telephone or another fax machine using touch tone.
b
When your machine answers during a period of silence, enter your remote access code (3 digits followed by l
). If you hear one long beep, you have messages.
c
When you hear two short beeps, use the dial pad to press
9 6 2
.
d
Wait for a long beep, and then use the dial pad to enter the number of the remote fax machine where you want your fax messages sent to, followed by
##
(up to 20 digits).
e
Hang up after you hear your machine beep. Your machine will call the other machine, which will then print your fax messages.
Note
You can insert a pause in a fax number by using the # key.
9
Remote fax options
Changing the fax forwarding number
9
You can change the default setting of your fax forwarding number from another telephone or fax machine using touch tone.
a
Dial your fax number from a telephone or another fax machine using touch tone.
b
When your machine answers, enter your remote access code (3 digits followed by l
) during a period of silence.
If you hear one long beep, you have messages.
c
When you hear two short beeps, use the dial pad to press
9 5 4
.
d
Wait for a long beep, and then use the dial pad to enter the new number of the remote fax machine where you want your fax messages forwarded followed by
##
(up to 20 digits).
e
Press
9 0
to reset the machine when you have finished.
f
Hang up after you hear your machine beep.
Note
You can insert a pause in a fax number by using the # key.
9
65
Chapter 9
Remote fax commands
Follow the commands below to access features when you are away from the machine. When you call the machine and enter your Remote Access Code (3 digits followed by l
), the system will give two short beeps and you must enter a remote command.
9
Remote commands
95
Change the fax forwarding or fax storage settings
1 OFF
2 Fax forwarding
4 Fax forwarding number
6 Fax storage
Operation details
You can choose Off after you have retrieved or erased all your messages.
One long beep means the change is accepted. If you hear three short beeps, you cannot change because the conditions have not been met (for example, registering a fax forwarding number). You can register the maximum number of rings. (See
Changing the fax forwarding number
have registered the number, fax forwarding will work.
96
Retrieve a fax
2 Retrieve all faxes
3 Erase faxes from the memory
Enter the number of a remote fax machine to receive stored fax messages. (See
If you hear one long beep, fax messages have been erased from the memory.
97
Check the receiving status
1 Fax You can check whether your machine has received any faxes.
If yes, you will hear one long beep. If no, you will hear three short beeps.
98
90
Change the receive mode
1 External TAD
2 Fax/Tel
3 Fax Only
Exit
If you hear one long beep, your change has been accepted.
Press
9 0
to exit remote retrieval. Wait for the long beep, then replace the handset.
66
10
Polling
10
Polling lets you set up your machine so other people can receive faxes from you, but they pay for the call. It also lets you call somebody else’s fax machine and receive a fax from it, so you pay for the call. The polling feature needs to be set up on both machines for this to work. Not all fax machines support polling.
Polling receive
Polling receive lets you call another fax machine to receive a fax.
a
Make sure you are in Fax mode .
b
Press
Menu
,
2
,
1
,
8
.
c
Press a
or b
to choose
Standard
.
Press
OK
.
d
Enter the fax number you are polling.
Press
Start
.
10
Secure polling
Secure Polling lets you restrict who can get the documents you set up to be polled.
Secure Polling only works with Brother fax machines. If you want to get a fax from a secured Brother machine you have to enter the secure code.
a
Make sure you are in Fax mode .
b
Press
Menu
,
2
,
1
,
8
.
c
Press a
or b
to choose
Secure
.
Press
OK
.
d
Enter a four-digit secure code.
Press
OK
.
This is the security code of the fax machine you are polling.
e
Enter the fax number you are polling.
f
Press
Start
.
10
Delayed polling
10
Delayed polling lets you set the machine to begin polling receive at a later time. You can only set up
one
delayed polling operation.
a
Make sure you are in Fax mode .
b
Press
Menu
,
2
,
1
,
8
.
c
Press a
or b
to choose
Timer
.
Press
OK
.
d
Enter the time (in 24-hour format) you want to begin polling.
Press
OK
.
For example, enter 21:45 for 9:45 PM.
e
Enter the fax number you are polling.
Press
Start
.
The machine makes the polling call at the time you entered.
Note
If the other fax machine that you are calling has not been set-up for Polling, you will receive the message
Connection
Fail
.
10
67
Chapter 10
Sequential polling
Sequential polling lets you request documents from several fax machines in one operation. a
Make sure you are in Fax mode .
b
Press
Menu
,
2
,
1
,
8
.
c
Press a
or b
to choose
Standard
,
Secure or Timer .
Press
OK
.
d
Choose one of the options below.
If you choose Standard go to
If you choose
Secure
, enter a fourdigit number, press
OK
, go to
.
If you chose
Timer
, enter the time
(in 24-hours format) you want to begin polling and press
OK
, go to
Note
If you did not enter the correct secure code, you will receive the message
Disconnected
.
e
Specify the destination fax machines you want to poll by using One Touch,
Speed Dial, Search, a Group or the dial pad. You must press
OK
between each location.
f
Press
Start
.
The machine polls each number or group in turn for a document.
Press
Stop/Exit
while the machine is dialling to cancel the polling process.
To cancel all sequential polling receive jobs, press
Menu
,
2
,
7
. (See
Checking and cancelling waiting jobs
10
Polled transmit
Polled transmit lets you set up your machine to wait with a document so another fax machine can call and retrieve it.
10
Setup for polled transmit
a
Make sure you are in Fax mode .
b
Load your document.
c
Press
Menu
,
2
,
2
,
6
.
d
Press a
or b
to choose
Standard
.
Press
OK
.
e
Press
2
to choose
2.No
if you do not want to enter more settings when the
LCD asks you the following message:
Next
1.Yes 2.No
f
Press
Start
.
g
If you are using the scanner glass, the
LCD will prompt you to choose one of the options below:
Next Page?
1.Yes 2.No(Send)
Press
1
to send another page.
Go to
Press
2
or
Start
to send the document.
h
Place the next page on the scanner glass, press
OK
. Repeat
and
for each additional page.
Your machine will automatically send the fax.
10
68
Note
The document will be stored and can be retrieved from any other fax machine until you delete the fax from memory.
To delete the fax from memory, press
Menu
,
2
,
7
Checking and cancelling waiting jobs
Setup for polled transmit with a secure code
10
Secure Polling lets you restrict who can get the documents you set up to be polled.
Secure Polling only works with Brother fax machines. If another person wants to retrieve a fax from your machine they will have to enter the secure code.
a
Make sure you are in Fax mode .
b
Load your document.
c
Press
Menu
,
2
,
2
,
6
.
d
Press a
or b
to choose
Secure
.
Press
OK
.
e
Enter a four-digit number.
Press
OK
.
f
Press
2
to choose
2.No
if you do not want to enter more settings when the
LCD asks you the following message:
Next
1.Yes 2.No
g
Press
Start
.
h
If you use the scanner glass, the LCD will prompt you to choose one of the options below:
Next Page?
1.Yes 2.No(Send)
Press
1
to send another page.
Go to
Press
2
or
Start
to send the document.
Polling i
Place the next page on the scanner glass, press
OK
. Repeat
each additional page.
Set Next Page
Then Press OK
Your machine will automatically send the fax.
69
10
70
11
Printing reports
Fax reports
Some fax reports (transmission verification and fax journal) can be printed automatically and manually.
11
Transmission verification report
You can use the transmission report as proof that you sent a fax. This report lists the time and date of transmission and whether the transmission was successful (shown as
“OK”). If you choose
On
or
On+Image
, the report will print for every fax you send.
If you send a lot of faxes to the same place, you may need more than the job numbers to know which faxes you must send again.
Choosing
On+Image
or
Off+Image
will print a section of the fax’s first page on the report to help you remember.
When the verification report is turned Off or to
Off+Image
, the report will
only
print if there is a transmission error.
a
Press
Menu
,
2
,
4
,
1
.
b
Press a
or b
to choose
On
,
On+Image
,
Off
or
Off+Image
.
Press
OK
.
c
Press
Stop/Exit
.
11
Fax journal
You can set the machine to print a fax journal
(activity report) at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days). The default setting is
Every 50 Faxes
, this means that your machine will print the journal when the machine has stored 50 jobs.
If you set the interval to
Off
, you can still print the report by following the steps on the next page.
a
Press
Menu
,
2
,
4
,
2
.
b
Press a
or b
to choose an interval.
Press
OK
.
If you choose 7 days, you will be asked to choose a day when you want the 7 day countdown to begin.
c
Enter the time to begin printing, in
24 hour format.
Press
OK
.
For example: enter 19:45 for 7:45 PM.
d
Press
Stop/Exit
.
If you choose 6, 12, 24 hours, 2 or 7 days, the machine will print the report at the selected time and then erase all jobs from its memory.
If the machine’s memory becomes full with
200 jobs before the time you chose has passed, the machine will print the journal early and then erase all jobs from memory.
If you want an extra report before it is due to print, you can print it manually without erasing the jobs from memory.
11
11
Reports
The following reports are available:
1
XMIT Verify
Displays the Transmission Verification
Report for your last outgoing 200 faxes and prints the last report.
2
Help List
Prints a list of commonly used functions to help you program your machine.
3
Tel Index List
Prints a list of names and numbers stored in the One Touch and Speed Dial memory in numerical or alphabetical order.
4
Fax Journal
Prints a list of information about your last
200 incoming and outgoing faxes. (TX: transmit.) (RX: receive.)
5
User Settings
Print a list of your current settings.
6 Network Config
Lists your network settings.
7
Order Form
You can print an accessories order form to fill out and send to your Brother dealer.
11
Printing reports
How to print a report
a
Press
Reports
.
b
Do one of the following:
Press a
or b
to choose the report you want.
Press
OK
.
Enter the number of the report you want to print. For example, press
2
to print the help list.
c
Press
Stop/Exit
.
11
11
71
72
Chapter 11
Section III
Copy
Making copies
III
74
12
Making copies
How to copy
Entering copy mode
1 Stack/Sort
2 Copy ratio and copy layout
3 Contrast
4 Quality
5 Number of copies
Making a single copy
a
Make sure you are in Copy mode .
b
Load your document.
c
Press
Start
.
12
12
12
Making multiple copies
a
Make sure you are in Copy mode . b
Load your document.
c
Use the dial pad to enter the number of copies (up to 99).
d
Press
Start
.
Note
To sort your copies, see
Stop copying
12
To stop copying, press
Stop/Exit
.
12
12
Copy options
(temporary settings)
When you want to quickly change the copy settings temporarily for the next copy, use the temporary
Copy
keys. You can use different combinations.
12
The machine returns to its default settings one minute after copying, unless you have set the Mode Timer to 30 seconds or less.
(See
Enlarging or reducing the image copied
You can choose the following enlargement or reduction ratios:
12
Press
100% *
97% LTR i
A4
94% A4 i
LTR
91% Full Page
85% LTR i
EXE
83% LGL i
A4 (for Asia)
78% LGL i
LTR
(for Asia)
70% A4 i
A5
50%
Custom(25-400%)
Auto
200%
141% A5 i
A4
104% EXE i
LTR
*The factory setting is shown in Bold with an asterisk.
When set to
Auto
, the machine calculates the reduction ratio that best fits the paper size the paper tray is set to. (See
Auto
is only available when using the ADF.
Making copies
Custom(25-400%)
allows you to enter a ratio from
25%
to
400%
in 1% increments.
To enlarge or reduce the next copy follow the instructions below: a
Make sure you are in Copy mode .
b
Load your document.
c
Use the dial pad to enter the number of copies (up to 99).
d
Press
Enlarge/Reduce
.
e
Do one of the following:
Press a
or b
to choose the enlargement or reduction ratio you want.
Press
OK
.
Press a
or b
to choose
Custom(25-400%) .
Press
OK
.
Use the dial pad to enter an enlargement or reduction ratio from
25%
to
400%
. (For example, press
5 3
to enter 53% .)
Press
OK
.
f
Press
Start
.
Note
• Page Layout Options 2 in 1(P), 2 in 1(L), 4 in 1(P) or 4 in 1(L) are
not
available with
Enlarge/Reduce.
•
(P)
means Portrait and
(L)
means
Landscape.
12
75
Chapter 12
Using the Options key
Use the
Options
key to quickly set the following copy settings temporarily for the next copy.
12
Press
Menu selections
Press a
or b
, then press
OK
OK
Options
Press a
or b
, then press
OK
OK
Page
Quality
Stack/Sort
(appears when the document is in the ADF)
Contrast
Auto *
Text
Photo
Stack *
Sort
Page Layout b
onnnn
+ a b
nonnn
+ a
b
nnonn
+
a
*
b
nnnon
+ a b
nnnno
+ a
Off(1 in 1)*
2 in 1 (P)
2 in 1 (L)
4 in 1 (P)
4 in 1 (L)
The factory settings are shown in Bold with an asterisk.
76
Improving copy quality
You can choose from a range of quality settings. The default setting is
Auto
.
Auto
Auto is the recommended mode for ordinary printouts. Suitable for documents that contain both text and photographs.
Text
Suitable for documents containing only text.
Photo
Suitable for copying photographs.
To
temporarily
change the quality setting, follow the steps below: a
Make sure you are in Copy mode .
b
Load your document.
c
Use the dial pad to enter the number of copies (up to 99).
d
Press
Options
.
Press a
or b
to choose
Quality
.
Press
OK
.
e
Press a
or b
to choose
Auto
,
Text
or
Photo
.
Press
OK
.
f
Press
Start
.
To change the
default
setting, follow the steps below: a
Press
Menu
,
3
,
1
.
b
Press a
or b
to choose the copy quality.
Press
OK
.
c
Press
Stop/Exit
.
12
Making copies
Sorting copies using the ADF
12
You can sort multiple copies. Pages will be stacked in the order 1 2 3, 1 2 3, 1 2 3, and so on.
a
Make sure you are in Copy mode .
b
Load your document in the ADF.
c
Use the dial pad to enter the number of copies (up to 99).
d
Press
Options
and a
or b
to choose
Stack/Sort
.
Press
OK
.
e
Press a
or b
to choose Sort .
Press
OK
.
f
Press
Start
.
12
77
Chapter 12
Adjusting contrast
Contrast
Adjust the contrast to help an image look sharper and more vivid.
To
temporarily
change the contrast setting, follow the steps below:
12
a
Make sure you are in Copy mode .
b
Load your document.
c
Use the dial pad to enter the number of copies (up to 99).
d
Press
Options
.
Press a
or b
to choose
Contrast
.
Press
OK
.
e
Press a
or b
to increase or decrease the contrast.
Press
OK
.
f
Press
Start
.
To change the
default
setting follow the steps below: a
Press
Menu
,
3
,
2
.
b
Press a
or b
to increase or decrease the contrast.
Press
OK
.
c
Press
Stop/Exit
.
12
Making N in 1 copies
(page layout)
You can reduce the amount of paper used when copying by using the N in 1 copy feature. This allows you to copy two or four pages onto one page, which lets you save paper.
12
Important
Please make sure the paper size is set to
Letter
or
A4
(
Legal
or
Folio
for Asia.)
(
P
) means Portrait and (
L
) means
Landscape.
You cannot use the Enlarge/Reduce setting with the N in 1 feature.
12
a
Make sure you are in Copy mode .
b
Load your document.
c
Use the dial pad to enter the number of copies (up to 99).
d
Press
Options
.
e
Press a
or b
to choose
Page Layout
.
Press
OK
.
f
Press
a
or
b
to choose
2 in 1 (P)
,
2 in 1 (L) , 4 in 1 (P) ,
4 in 1 (L)
or
Off(1 in 1)
.
Press
OK
.
g
Press
Start
to scan the page.
If you placed the document in the ADF, the machine scans the pages and starts printing.
If you are using the scanner glass, go to
.
h
After the machine scans the page, press
1
to scan the next page.
Next Page?
1.Yes 2.No
i
Put the next page on the scanner glass.
Press
OK
.
78
Making copies
for each page of the layout.
j
After all the pages have been scanned, press
2
in
If you are copying from the ADF:
Insert your document face up in the direction shown below:
2 in 1 (P)
12
2 in 1 (L)
4 in 1 (P)
4 in 1 (L)
If you are copying from the scanner glass:
Insert your document face down in the direction shown below:
2 in 1 (P)
12
2 in 1 (L)
4 in 1 (P)
4 in 1 (L)
Out of memory message
If the memory becomes full while you are making copies, the LCD message will guide you through the next step.
If you get an
Out of Memory
message while scanning a subsequent page, you will have the option to press
Start
to copy the pages scanned so far, or to press
Stop/Exit
to cancel the operation.
To gain extra memory, you can do the following:
Print the faxes that are in the memory.
(See
Printing a fax from the memory
You can turn off Fax Storage. (See
Turning off remote fax options
Note
When you get an
Out of Memory message, you may be able to make copies if you first print incoming faxes in the memory to restore the memory to
100%.
12
12
79
80
Chapter 12
Section IV
Software
Software and Network features
IV
82
13
Software and Network features
13
The User’s Guide on the CD-ROM includes the
Software User’s Guide
and
Network
User’s Guide
for features available when connected to a computer (for example, printing and scanning). These guides have easy to use links that, when clicked, will take you directly to a particular section.
You can find information on these features:
Printing
Scanning
ControlCenter3 (for Windows
®
)
ControlCenter2 (for Macintosh
®
)
Remote Setup
Faxing from your computer
Network Faxing
(MFC-7440N, MFC-7840N and
MFC-7840W only)
Network Printing
(MFC-7440N, MFC-7840N and
MFC-7840W only)
Network Scanning
(MFC-7440N, MFC-7840N and
MFC-7840W only)
Wireless Network Users
(MFC-7840W only)
Note
Accessing the Software User’s Guide and Network User’s Guide
How to read HTML
User’s Guide
This is a quick reference for using the HTML
User’s Guide.
For Windows
®
13
13
Note
If you have not installed the software, see
.
a
From the
Start
menu, point to
Brother
,
MFC-XXXX
from the programs group, then click
User’s Guides in HTML format
.
b
Click on the manual you want
(
SOFTWARE USER’S GUIDE
or
NETWORK USER’S GUIDE
) from the top menu.
c
Click the heading you would like to view from the list at the left of the window.
Software and Network features
For Macintosh
®
a
Make sure your Macintosh
®
is turned on. Insert the Brother CD-ROM into your
CD-ROM drive.
b
Double-click the
Documentation
icon.
c
Double-click your language folder, and then double-click the top page file.
d
Click on the manual you want
(
SOFTWARE USER’S GUIDE
or
NETWORK USER’S GUIDE
) in the top menu, and then click the heading you would like to read from the list at the left of the window.
13
13
83
84
Chapter 13
Section V
Appendixes
Safety and legal
Troubleshooting and routine maintenance
Menu and features
Specifications
Glossary
V
86
A
Safety and legal
Choosing a location
Place your machine on a flat, stable surface that is free of vibration. Put the machine near a telephone socket and a standard, grounded electrical socket. Choose a location where the temperature remains between 10
°
C and 32.5
°
C and the humidity is between 20% to 80%
(without condensation).
Make sure cables leading to the machine do not constitute a trip hazard.
Avoid placing your machine on the carpet.
Do not place near heaters, air conditioners, water, chemicals or refrigerators.
Do not expose the machine to direct sunlight, excessive heat, moisture or dust.
Do not connect your machine to electrical sockets controlled by wall switches or automatic timers, or to the same circuit as large appliances that might disrupt the power supply.
Avoid sources of interference, such as speakers or the base units of cordless phones.
A
A
Safety and legal
Important information
Safety precautions
Please read these instructions before attempting any maintenance, and keep them for later reference. When using your telephone equipment, follow basic safety precautions to reduce the risk of fire, electric shock or personal injury.
DO NOT use this product near water, or in a damp environment.
Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lightning.
We DO NOT advise using an extension lead.
Never install telephone wiring during a lightning storm. Never install a telephone wall socket in a wet location.
If any cables become damaged, disconnect your machine, and contact your Brother dealer.
DO NOT place any objects on the machine, or obstruct the air vents.
This product should be connected to an adjacent grounded AC power source within the range indicated on the rating label. DO NOT connect it to a DC power source or inverter. If you are not sure, contact a qualified electrician.
DO NOT dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.
A
A
87
A
WARNING
Before cleaning the inside of the machine, first unplug the telephone line cord, and then the power cord from the electrical socket.
DO NOT handle the plug with wet hands. Doing this might cause an electrical shock.
Always make sure the plug is fully inserted.
After you have just used the machine, some internal parts of the machine will be extremely hot.
When you open the front or back cover of the machine, DO NOT touch the shaded parts shown in the illustration.
To prevent injuries, be careful not to put your hands on the edge of the machine under the document cover or scanner cover as shown in the illustrations.
To prevent injuries, DO NOT put your fingers in the areas shown in the illustrations.
DO NOT use a vacuum cleaner to clean up scattered toner. Doing this might cause the toner dust to ignite inside the vacuum cleaner, potentially starting a fire. Please carefully clean the toner dust with a dry, lint-free cloth and dispose of it according to local regulations.
88
Safety and legal
If moving your machine, use the handholds provided. First making sure to disconnect any cables.
DO NOT use any flammable substances, spray or organic solvent/liquids containing alcohol/ammonia to clean the inside or outside of the machine. Doing this may cause a fire or
on page 125 for how to clean the machine.
Plastic bags are used in the packaging of your machine. To avoid the danger of suffocation, keep these bags away from babies and children.
Note
The fuser unit is marked with a caution label. Please DO NOT remove or damage the label.
89
A
IEC60825-1+A2:2001 Specification
This machine is a Class 1 laser product as defined in IEC60825-1+A2:2001 specifications. The label shown below is attached in countries where required.
A
This machine has a Class 3B Laser Diode which emits invisible laser radiation in the Scanner Unit. The Scanner Unit should not be opened under any circumstances.
CLASS 1 LASER PRODUCT
APPAREIL À LASER DE CLASSE 1
LASER KLASSE 1 PRODUKT
Laser Diode A
Wave length: 780 - 800 nm
Output: 10 mW max.
Laser Class: Class 3B
WARNING
Use of controls, adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure.
A
Disconnect device
This product must be installed near an electrical socket that is easily accessible. In case of emergencies, you must disconnect the power cord from the electrical socket to shut off power completely.
A
LAN connection (For MFC-7440N, MFC-7840N and MFC-7840W)
A
CAUTION
DO NOT connect this product to a LAN connection that is subject to over-voltages.
Radio interference
This product complies with EN55022 (CISPR Publication 22)/Class B. When connecting the machine to a computer, ensure that you use the following interface cables.
A USB cable which must not exceed 2.0 metres in length.
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Safety and legal
International ENERGY STAR
®
Compliance Statement
The purpose of the International ENERGY STAR
® popularization of energy-efficient office equipment.
Program is to promote the development and
As an ENERGY STAR
®
Partner, Brother Industries, Ltd. has determined that this product meets the ENERGY STAR
®
guidelines for energy efficiency.
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Important Information for Australia
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IMPORTANT-For Your Safety
To ensure safe operation the three-pin plug supplied must be inserted only into a standard threepin power point which is effectively grounded through the normal household wiring.
Extension cords used with the equipment must be three-conductor and be correctly wired to provide connection to ground. Incorrectly wired extension cords are a major cause of fatalities.
The fact that the equipment operates satisfactorily does not imply that the power is grounded and that the installation is completely safe. For your safety, if in any doubt about the effective grounding of the power, consult a qualified electrician.
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Important safety instructions
1 Read all of these instructions.
2 Save them for later reference.
3 Follow all warnings and instructions marked on the product.
4 Unplug this product from the wall socket before cleaning the outside of the machine and the scanner glass. DO NOT use liquid or aerosol cleaners. Use a damp cloth for cleaning.
5 DO NOT use this product near water.
6 DO NOT place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.
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7 Slots and openings in the casing at the back or bottom are provided for ventilation; to ensure reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heater. This product should never be placed in a built-in installation unless adequate ventilation is provided.
8 This product should be connected to an AC power source within the range indicated on the rating label. DO NOT connect it to a DC power source or inverter. If you are not sure, contact a qualified electrician.
9 This product is equipped with a 3-wire grounded plug, a plug having a third (grounded) pin.
This plug will only fit into a grounded power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, call your electrician to replace your obsolete outlet. DO NOT defeat the purpose of the grounded plug.
10 DO NOT place anything on top of the power cord including this machine. DO NOT allow the power cord to be stepped on.
11 DO NOT place anything in front of the machine that will block received faxes. DO NOT place anything in the path of received faxes.
12 DO NOT touch a document during printing.
13 Never push objects of any kind into this product through cabinet slots, since they may touch dangerous voltage points or short out parts resulting in a risk of fire or electric shock. Never spill liquid of any kind on the product.
14 DO NOT attempt to service this product yourself, because opening or removing covers may expose you to dangerous voltage points and/or other risks. Refer all servicing to service personnel.
15 Wait until pages have exited the machine before picking them up.
16 Unplug this product from the wall outlet and refer servicing to Authorised Service Personnel under the following conditions:
When the power cord is damaged or frayed.
If liquid has been spilled into the product.
If the product has been exposed to rain or water.
If the product does not operate normally when the operating instructions are followed.
Adjust only those controls that are covered by the operating instructions. Incorrect adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.
If the product has been dropped or the casing has been damaged.
If the product exhibits a distinct change in performance, indicating a need for service.
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Safety and legal
Important Information for New Zealand
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Important Safety Instructions
1 Read all of these instructions.
2 Save them for later reference.
3 Follow all warnings and instructions marked on the product.
4 Unplug this product from the wall outlet before cleaning the outside of the machine and the scanner glass. DO NOT use liquid or aerosol cleaners. Use a damp cloth for cleaning.
5 The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty.
Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom’s network services.
6 This equipment does not fully meet Telecom’s impedance requirements. Performance limitations may occur when used in conjunction with some parts of the network. Telecom will accept no responsibility should difficulties arise in such circumstances.
7 If a charge for local calls is acceptable, the “Dial Button” should not be used for local calls. Only the 7-digits of the local number should be dialled from your telephone. DO NOT dial the area code digit or the “0 ” prefix.
8 This equipment shall not be set to make automatic calls to the Telecom ‘111
Service.
’ Emergency
9 This equipment should not be used under any circumstances which may constitute a nuisance to other Telecom customers.
10 Not all telephones will respond to incoming ringing when connected to the extension socket.
11 The answer delay setting of this equipment shall not be set to less than the default setting as this will destroy Caller ID information.
12 All persons using this device for recording telephone conversations shall comply with New
Zealand law. This requires that at least one party to the conversation is to be aware that it is being recorded. In addition, the Principles enumerated in the Privacy Act 1993 shall be complied with in respect to the nature of the personal information collected, the purpose for its collection, how it is to be used and what it disclosed to any other party.
13 DO NOT place this product on an unstable surface, stand, or table. The product may fall, causing serious damage to the product.
14 Slots and openings in the casing and the back or bottom are provided for ventilation; to ensure reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heater. This product should not be placed in a built-in installation unless proper ventilation is provided.
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93
15 This product should be connected to an AC power source within the range indicated on the rating label. DO NOT connect it to a DC power source or inverter. If you are not sure, contact a qualified electrician.
16 This product is equipped with a 3-wire earthed plug. This plug will fit into only an earthed socket. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete socket. DO NOT defeat the purpose of an earthed plug.
17 DO NOT place anything on top of the power cord including this machine. DO NOT allow the power cord to be stepped on.
18 DO NOT place anything in front of the machine that will block received faxes. DO NOT place anything in the path of received faxes.
19 DO NOT touch a document during printing.
20 Never push objects of any kind into this product through cabinet slots, since they may touch dangerous voltage points or short out parts resulting in a risk of fire or electric shock. Never spill liquid of any kind on the product.
21 DO NOT attempt to service this product yourself, because opening or removing covers may expose you to dangerous voltage points and/or other risks. Refer all servicing to service personnel.
22 Unplug this product from the mains power and telephone line sockets, and refer servicing to qualified Service Personnel under the following conditions:
If the power cord is damaged or frayed.
If liquid has been spilled into the product.
If the product has been exposed to rain or water.
If the product does not operate normally when the operating instructions are followed.
Adjust only those controls that are covered by the operating instructions. Incorrect adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.
If the product has been dropped or the casing has been damaged.
If the product exhibits a distinct change in performance, indicating a need for service.
23 This unit will only work in conjunction with a tone signalling (DTMF) telephone, but some telephones are not compatible. Since noise or speech from the telephone can upset dialling from this unit, errors may result if the devices are used together in other than quiet conditions.
24 Where it is necessary to dial prefix digits, such as a Caller Display override code (“0196 ” or
“0197 ”), this unit will have to be used in conjunction with an associated tone signalling (DTMF) telephone.
25 Note that some telephones are not compatible with this unit and dialling errors may result if the two devices are used together in other than quiet conditions. The Telecom Faults Service is not to be called should such problems arise. In such cases, it is recommended that the prefix and wanted number are dialled manually.
26 This equipment may not provide for the effective hand-over of a call to another device connected to the same line.
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Safety and legal
27 This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for which it is designed. Telecom will accept no responsibility should difficulties arise in such circumstances. This condition typically applies to 56 kbit/s modems and facsimile machines operating at >14.4 kbit/s.
28 When using the Caller Line Identification incorporated in this device, verify the integrity of the recorded digits prior to dialling.
29 Some parameters required for compliance with Telecom’s Telepermit requirements are dependent on the equipment (PC) associated with this device. The associated equipment shall be set to operate within the following limits for compliance with Telecom’s Specifications:
There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation, and
The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next call attempt.
Automatic calls to different numbers are spaced such that there is not less than 5 seconds between the end of one call attempt and the beginning of another.
Equipment shall be set to ensure that calls are answered within 3 and 30 seconds of the receipt of ringing.
30 In the event of any problem with this device, it is to be disconnected, and a CPE item connected to one of its terminal ports may be connected directly in its place. The user should then arrange for the product to be repaired. Should the matter be reported to Telecom as a wiring fault and the fault is proven to be due to this product, a call out charge will be incurred by the customer.
31 The caller ID telephone numbers that are displayed and stored in this equipment include the caller’s area code but not the toll access “0” prefix. When calling back it is necessary to add a
“0“ to the telephone number, or if the telephone number is a local number, omit the area code digit. If the toll services of a service provider other than Telecom are being used then a toll charge may be incurred if the “0” prefix toll access code and area code are used.
IMPORTANT-For Your Safety
To ensure safe operation the three-pin plug supplied must be inserted only into a standard threepin power point which is effectively grounded through the normal household wiring.
Extension cords used with the equipment must be three-conductor and be correctly wired to provide connection to ground. Incorrectly wired extension cords are a major cause of fatalities.
The fact that the equipment operates satisfactorily does not imply that the power is grounded and that the installation is completely safe. For your safety, if in any doubt about the effective grounding of the power, consult a qualified electrician.
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IMPORTANT NOTICE
Under power failure conditions, this telephone may not operate. Please ensure that a separate telephone, not dependent on local power, is available for emergency use in emergencies.
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Important Information for Some Countries
Important Safety Instructions
1 Read all of these instructions.
2 Save them for later reference.
3 Follow all warnings and instructions marked on the product.
4 Unplug this product from the wall outlet before cleaning the outside of the machine and the scanner glass. DO NOT use liquid or aerosol cleaners. Use a damp cloth for cleaning.
5 DO NOT place this product near water.
6 DO NOT place this product on an unstable cart, stand, or table. The product may drop, causing serious damage to the product.
7 Slots and openings in the casing at the back or bottom are provided for ventilation; to ensure reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or on a radiator or heater. This product should never be placed in a built-in installation unless adequate ventilation is provided.
8 This product should be connected to an AC power source within the range indicated on the rating label. DO NOT connect it to a DC power source or inverter. If you are not sure, contact a qualified electrician.
9 This product is equipped with a 2-wire grounding type plug or a 3-wire grounding type plug
(Only for Singapore, Malaysia, Hong Kong and India), a plug having two or three pins. This plug will only fit into only a grounding-type power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet.
DO NOT defeat the purpose of the grounding-type plug.
10 DO NOT place anything on top of the power cord including this machine. DO NOT allow the power cord to be stepped on.
11 If an extension cord is used with this product, make sure that the total ampere ratings on the products plugged into the extension cord DO NOT exceed the extension cord ampere rating.
12 DO NOT place anything in front of the machine that will block received faxes. DO NOT place nything in the path of received faxes.
13 DO NOT touch a document during printing.
14 Never push objects of any kind into this product through cabinet slots, since they may touch dangerous voltage points or short out parts resulting in the risk of fire or electric shock. Never spill liquid of any kind on the product.
15 DO NOT attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points and/or other risks, and may void your warranty. Please refer all servicing to our Authorized Service Personnel. A list of Authorized Service Centres has been included for your convenience, or you may contact the Brother Dealer for Service.
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Safety and legal
16 Unplug this product from the wall outlet and refer servicing to Authorized Service Personnel under the following conditions:
If the power cord is damaged or frayed.
If the product has been spilled by liquid.
If the product has been exposed to rain or water.
If the product does not operate normally when the operating instructions are followed.
Adjust only those controls that are covered by the operating instructions. Incorrect adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.
If the product has been dropped or the casing has been damaged.
If the product exhibits a distinct change in performance, indicating a need for service.
17 To protect your product against power surges, we recommend the use of a power protection device (Surge Protector).
WARNING
For protection against the risk of electrical shock, always disconnect all cables from the wall outlet before servicing, modifying or installing the equipment.
This equipment may not be used on coin service lines provided by the telephone company or connected to party lines.
Brother cannot accept any financial or other responsibilities that may be the result of your use of this information, including direct, special or consequential damages. There are no warranties extended or granted by this document.
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Legal limitations for copying
It is an offence to make reproductions of certain items or documents with the intent to commit fraud. This memorandum is intended to be a guide rather than a complete list. We suggest you check with relevant legal authorities if in doubt about a particular item or document.
The following are examples of documents which should not be copied:
Money
Bonds or other certificates of debt
Certificates of Deposit
Armed Forces Service or Draft papers
Passports
Postage Stamps (cancelled or uncancelled)
Immigration Papers
Welfare documents
Cheques or Drafts drawn by Governmental Agencies
Identification Documents, badges or insignias
Licences and Certificates of Title to motor vehicles
Copyrighted works cannot be copied. Sections of a copyrighted work can be copied for ‘fair dealing’. Multiple copies would indicate improper use.
Works of art should be considered the equivalent of copyrighted works.
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Safety and legal
Trademarks
The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
Multi-Function Link is a registered trademark of Brother International Corporation.
Windows Vista is either a registered trademark or a trademark of Microsoft Corporation in the
United States and other countries.
Microsoft, Windows and Windows Server are registered trademarks of Microsoft Corporation in the United States and/or other countries.
Macintosh and TrueType are registered trademarks of Apple Inc.
PostScript is a registered trademark and PostScript 3 is a trademark of Adobe Systems
Incorporated.
Nuance, the Nuance logo, PaperPort and ScanSoft are trademarks or registered trademarks of
Nuance Communications, Inc. or its affiliates in the United States and/or other countries.
Presto! PageManager is a registered trademark of NewSoft Technology Corporation.
BROADCOM, SecureEasySetup and the SecureEasySetup logo are trademarks or registered trademarks of Broadcom Corporation in the United States and/or other countries.
AOSS is a trademark of Buffalo Inc.
Wi-Fi, WPA and WPA2 are registered trademarks and Wi-Fi Protected Setup is a trademark of
Wi-Fi Alliance.
Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun
Microsystems, Inc. in the United States and other countries.
Each company whose software title is mentioned in this manual has a Software Licence
Agreement specific to its proprietary programs.
All other brand and product names mentioned in this User’s Guide are registered trademarks of their respective companies.
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B
Troubleshooting and routine maintenance
Troubleshooting
If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother
Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/.
If you are having difficulty with your machine
If you think there is a problem with the way your faxes look, make a copy first. If the copy looks good, the problem may not be your machine. Check the chart below and follow the troubleshooting tips.
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Printing or receiving faxes
Difficulties
Condensed print
Horizontal streaks
Top and bottom sentences are cut off
Suggestions
Usually this is caused by a poor telephone connection. If your copy looks good, you probably had a bad connection, with static or interference on the telephone line. Ask the other party to send the fax again.
Missing lines
Poor print quality
Vertical black lines when receiving The corona wire for printing may be dirty. Clean the corona wire. (See
The sender’s scanner may be dirty. Ask the sender to make a copy to see if the problem is with the sending machine. Try receiving from another fax machine.
If the problem continues, call your Brother dealer for service.
Received faxes appear as split or blank pages.
If the received faxes are divided and printed on two pages or if you get an extra blank page, your paper size setting may not be correct for the paper you are using.
Turn on auto reduction. (See
Printing a reduced incoming fax
Telephone line or connections
Difficulties
Dialling does not work.
Suggestions
Check for a dial tone.
(Not available in New Zealand) Change
Tone/Pulse
setting. (See
the Quick
Setup Guide
.)
Check all line cord connections.
Check that the machine is plugged in and switched on.
Send a manual fax by pressing
Hook
or by lifting the handset of an external telephone and dialling the number. Wait to hear fax receiving tones before pressing
Start
.
100
B
Troubleshooting and routine maintenance
Telephone line or connections (continued)
Difficulties
The machine does not answer when called.
Suggestions
Make sure the machine is in the correct receive mode for your setup. (See
on page 41.) Check for a dial tone. If possible, call your machine
to hear it answer. If there is still no answer, check the telephone line cord connection. If you do not hear ringing when you call your machine, ask your telephone company to check the line.
Sending faxes
Difficulties
Poor sending quality.
Transmission Verification Report says ‘RESULT:ERROR’.
Suggestions
Try changing your resolution to
Fine
or
S.Fine
. Make a copy to check your machine’s scanner operation. If the copy quality is not good, clean the scanner.
There is probably temporary noise or static on the line. Try sending the fax again.
If you are sending a PC Fax message and get ‘RESULT:ERROR’ on the
Transmission Verification Report, your machine may be out of memory. To free up extra memory, you can turn off fax storage (see
Turning off remote fax options
on page 63), print fax messages in memory (see
Printing a fax from the memory
on page 45) or cancel a delayed fax or polling job (see
Checking and cancelling waiting jobs
on page 40). If the problem continues, ask the telephone company to
check your telephone line.
If you often get transmission errors due to possible interference on the telephone line, try changing the Compatibility setting to
Basic(for VoIP)
(For MFC-7450,
MFC-7840N and MFC-7840W, Normal or Basic(for VoIP) ). (See
Vertical black lines when sending.
Black vertical lines on faxes you send are typically caused by dirt or correction fluid
Handling incoming calls
Difficulties
The machine ‘Hears’ a voice as a
CNG Tone.
Suggestions
If Fax Detect is set to on, your machine is more sensitive to sounds. It may mistakenly interpret certain voices or music on the line as a fax machine calling and respond with fax receiving tones. Deactivate the machine by pressing
Stop/Exit
. Try avoiding this problem by turning Fax Detect to off. (See
Sending a Fax Call to the machine. If you answered on an external or extension telephone, press your Remote
Activation code [default setting is (
l
51
,
l
91
for New Zealand)]. When your machine answers, hang up.
Custom features on a single line.
If you have Call Waiting, Call Waiting/Caller ID, Caller ID, Voice Mail, an answering machine, an alarm system or other custom feature on a single telephone line with your machine, it may create a problem sending or receiving faxes.
For Example:
If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features. If avoiding a slight interruption is crucial to your business, a separate line with no custom features is recommended.
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101
Menu access difficulties
Difficulties
The machine beeps when you try to access the Setup Receive and
Setup Send menus.
Suggestions
If the
Fax
key is not illuminated, press it to turn on Fax mode. The Setup Receive setting (
Menu
,
2
,
1
) and Setup Send setting (
Menu
,
2
,
2
) are available only when the machine is in Fax mode.
Copy quality difficulties
Difficulties
Vertical black line appears in copies.
Suggestions
Black vertical lines on copies are typically caused by dirt or correction fluid on the
glass strip, or the corona wire for printing is dirty. (See
Printing difficulties
Difficulties
No printout.
The machine prints unexpectedly or it prints garbage.
The machine prints the first couple of pages correctly, then some pages have text missing.
Suggestions
Check that the machine is plugged in and the power switch is turned on.
Check that the toner cartridge and drum unit are installed correctly. (See
Check the interface cable connection on both the machine and your computer.
(See
the Quick Setup Guide
.)
Check that the correct printer driver has been installed and chosen.
Check to see if the LCD is showing an error message. (See
Error and maintenance messages
Check the machine is online:
(For Windows Vista
®
)
Click the
Start
button,
Control Panel
,
Hardware and Sound
, and then
Printers
. Right-click
Brother MFC-XXXX Printer
. Make sure that
Use
Printer Offline
is unchecked.
(For Windows
®
XP and Windows Server
®
2003)
Click the
Start
button and choose
Printers and Faxes
. Right-click
Brother
MFC-XXXX Printer
. Make sure that
Use Printer Offline
is unchecked.
(For Windows
®
2000)
Click the
Start
button and choose
Settings
and then
Printers
. Right-click
Brother MFC-XXXX Printer
. Make sure that
Use Printer Offline
is unchecked.
Pull out the paper tray and wait until the machine stops printing. Then turn off the machine and disconnect from the power for several minutes. (The MFC-
7450, MFC-7840N and MFC-7840W can be turned off for up to 4 days without losing faxes stored in the memory.)
Check the settings in your application to make sure it is set up to work with your machine.
Check the settings in your application to make sure that it is set up to work with your machine.
Your computer is not recognising the machine
’ s input buffer’s full signal. Make sure that you connected the interface cable correctly. (See
the Quick Setup
Guide
.)
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Troubleshooting and routine maintenance
Printing difficulties (continued)
Difficulties
The headers or footers appear when the document displays on the screen but they do not show up when it is printed.
Suggestions
There is an unprintable area on the top and bottom of the page. Adjust the top and bottom margins in your document to allow for this.
Scanning difficulties
Difficulties
TWAIN errors appear while scanning.
OCR does not work.
(MFC-7440N, MFC-7840N and
MFC-7840W only) Network scanning does not work.
Suggestions
Make sure that the Brother TWAIN driver is chosen as the primary source. In
PaperPort™ 11SE, click
File
,
Scan or Get Photo
and choose the
Brother
TWAIN driver
.
Try increasing the scanning resolution.
See
Network difficulties (MFC-7440N, MFC-7840N and MFC-7840W only)
Software difficulties
Difficulties
Cannot install software or print.
Cannot perform ‘2 in 1’ or ‘4 in 1’ printing.
The machine does not print from
Adobe Illustrator.
Suggestions
Run the
Repair MFL-Pro Suite
program on the CD-ROM. This program will repair and reinstall the software.
Check that the paper size setting in the application and in the printer driver are the same.
Try to reduce the print resolution. (See
Advanced tab in the Software User’s Guide on the CD-ROM
.)
Paper handling difficulties
Difficulties
The machine does not load paper.
The LCD shows No Paper or a
Paper Jam message.
How do I print on envelopes?
Which paper can I use?
There is a paper jam.
Suggestions
If there is no paper, load a new stack of paper into the paper tray.
If there is paper in the paper tray, make sure it is straight. If the paper is curled, you should straighten it. Sometimes it is helpful to remove the paper, turn the stack over and put it back into the paper tray.
Reduce the amount of paper in the paper tray, and then try again.
If the LCD shows Paper Jam message and you still have a problem, see
You can load envelopes from the manual feed slot. Your application must be set up to print the envelope size you are using. This is usually done in the Page Setup or Document Setup menu of your application. (See your application’s manual for more information.)
You can use plain paper, recycled paper, transparency and labels that are made
for laser machines. (For details, see
Acceptable paper and other print media
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103
Print quality difficulties
Difficulties
Printed pages are curled.
Printed pages are smeared.
Printouts are too light.
Suggestions
Low quality thin or thick paper or not printing on the recommended side of the paper could cause this problem. Try turning over the stack of paper in the paper tray.
Make sure that you choose the Paper Type that suits the print media type you
Acceptable paper and other print media
The Paper Type setting may be incorrect for the type of print media you are using,
or the print media may be too thick or have a rough surface. (See
Acceptable paper and other print media
Basic tab in the Software User’s
Guide on the CD-ROM
.)
If this problem occurs when making copies or printing received faxes, set
Toner Save mode to off in the machine menu settings. (See
Set Toner Save mode to off in the Advanced tab in the printer driver. (See
Advanced tab in the Software User’s Guide on the CD-ROM
.)
Network difficulties (MFC-7440N, MFC-7840N and MFC-7840W only)
Difficulties Suggestions
Cannot print over a wired Network. If you are having Network problems see
the Network User's Guide on the CD-
ROM
for more information.
Make sure your machine is powered on and is on-line and in Ready mode. Print the Network Configuration list to see your current Network settings. (See
on page 71.) Reconnect the LAN cable to the hub to verify that the
cable and network connections are good. If possible, try connecting the machine to a different port on your hub using a different cable. If the connections are good, the lower LED of the back panel of the machine will be green.
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Troubleshooting and routine maintenance
Network difficulties (MFC-7440N, MFC-7840N and MFC-7840W only) (continued)
Difficulties
The network scanning feature does not work.
The network PC Fax Receive feature does not work.
The network printing feature does not work.
Suggestions
(For Windows
®
only) The firewall setting on your PC may be rejecting the necessary network connection. Follow the instructions below to configure
Windows
®
Firewall. If you are using other personal firewall software, see the
User’s Guide for your software or contact the software manufacturer.
For Windows
®
XP SP2 users:
a
Click the
Start
button,
Control Panel
,
Network and Internet
Connections
and then
Windows Firewall
. Make sure that
Windows
Firewall
on the
General
tab is set to On.
b
Click the
Advanced
tab and
Settings...
button of the
Network
Connection Settings
.
c
Click the
Add
button.
d
To add port 54925 for network scanning, enter the information below:
1. In
Description of service
: Enter any description, for example “Brother
Scanner”.
2. In
Name or IP address (for example 192.168.0.12) of the computer hosting this service on your network
: Enter “Localhost”.
3. In
External Port number for this service
: Enter “54925”
4. In
Internal Port number for this service
: Enter “54925”.
5. Make sure
UDP
is chosen.
6. Click
OK
.
e
Click the
Add
button.
f
To add port 54926 for network PC Fax, enter the information below:
1. In
Description of service
: Enter any description, for example “Brother
PC Fax”.
2. In
Name or IP address (for example 192.168.0.12) of the computer hosting this service on your network
: Enter “Localhost”.
3. In
External Port number for this service
: Enter “54926”.
4. In
Internal Port number for this service
: Enter “54926”
5. Make sure
UDP
is chosen.
6. Click
OK
.
g
If you still have trouble with your network connection, click the
Add
button.
h
To add port 137 for network scanning, network printing and network PC
Fax receiving, enter the information below:
1. In
Description of service
: - Enter any description, for example “Brother
PC Fax receiving”
2. In
Name or IP address (for example 192.168.0.12) of the computer hosting this service on your network
: Enter “Localhost”.
3. In
External Port number for this service
: Enter “137”.
4. In
Internal Port number for this service
: Enter “137”.
5. Make sure
UDP
is chosen.
6. Click
OK
.
i
Make sure if the new setting is added and is checked, and then click
OK
.
B
105
Network difficulties (MFC-7440N, MFC-7840N and MFC-7840W only) (continued)
Difficulties
The network scanning feature does not work.
The network PC Fax Receive feature does not work.
The network printing feature does not work.
(continued)
Your computer cannot find your machine.
Suggestions
For Windows Vista
®
users:
a
Click the
Start
button,
Control Panel
,
Network and Internet
,
Windows
Firewall
and click
Change settings
.
b
When the
User Account Control
screen appears, do the following.
Users who have administrator rights: Click
Continue
.
For users who do not have administrator rights: Enter the administrator password and click
OK
.
c
Make sure that
Windows Firewall
on the
General
tab is set to On.
d
Click the
Exceptions
tab.
e
Click the
Add port...
button.
f
To add port 54925 for network scanning, enter the information below:
1. In
Name
: Enter any description. (for example “Brother Scanner”)
2. In
Port number
: Enter “54925”.
3. Make sure
UDP
is chosen. Then click
OK
.
g
Click the
Add port...
button.
h
To add port 54926 for Network PC Fax, enter the information below:
1. In
Name
: Enter any description. (for example “Brother PC Fax”)
2. In
Port number
: Enter “54926”.
3. Make sure
UDP
is chosen. Then click
OK
.
i
Make sure that the new setting is added and is checked, and then click
Apply
.
j
If you still have trouble with your network connection such as network scanning or printing, check
File and Printer Sharing
box in the
Exceptions
tab and then click
Apply
.
For Windows
®
users:
The firewall setting on your PC may be rejecting the necessary network connection. For details, see the instruction above.
For Macintosh
®
users:
Re-select your machine in the Device Selector application located in
Macintosh HD/Library/Printers/Brother/Utilities/
DeviceSelector
or from the Model pop-up menu of ControlCenter2.
106
Troubleshooting and routine maintenance
Improving the print quality
B
Examples of poor print quality
White lines across the page
ABCDEFGH abcdefghijk
A B C D a b c d e
0 1 2 3 4
ABCDEFGH abcdefghijk
A B C D a b c d e
0 1 2 3 4
White lines down the page
Hollow print
ABCDEFGH abcdefghijk
A B C D a b c d e
0 1 2 3 4
Grey background
Recommendation
Make sure that you use paper that meets our specifications. A rough surfaced paper or thick print media can cause the problem. (See
Acceptable paper and other print media
Make sure that you choose the appropriate media type in the printer
driver or in the machine’s Paper Type menu setting. (See
Acceptable paper and other print media
Basic tab in the Software
User’s Guide on the CD-ROM
.)
The problem may disappear by itself. Print multiple pages to clear this problem, especially if the machine has not been used for a long time.
The drum unit may be damaged. Put in a new drum unit. (See
Wipe the laser scanner windows with a soft cloth. (See
Cleaning the laser scanner window
Make sure that a torn sheet of paper is not inside the machine covering the scanner window.
The toner cartridge may be damaged. Put in a new toner cartridge.
The drum unit may be damaged. Put in a new drum unit. (See
Make sure that you use paper that meets our specifications. (See
Acceptable paper and other print media
Choose
Thick paper
mode in the printer driver, choose
Thick
in the machine’s Paper Type menu setting or use thinner paper than you are currently using. (See
Basic tab in the
Software User’s Guide on the CD-ROM
.)
Check the machine’s environment. Conditions such as high humidity
The drum unit may be damaged. Put in a new drum unit. (See
Make sure that you use paper that meets our specifications. (See
Acceptable paper and other print media
Check the machine’s environment. Conditions such as high temperatures and high humidity can increase the amount of background shading. (See
The toner cartridge may be damaged. Put in a new toner cartridge.
The drum unit may be damaged. Put in a new drum unit. (See
B
107
Examples of poor print quality
ABCDEFGH abcdefghijk
A B C D a b c d e
0 1 2 3 4
Page skewed
Ghost
B DEFGH abc efghijk
A C D b c d e
1 3 4
Wrinkles or creases
ABCDEFGH abcdefghijk
A B C D a b c d e
0 1 2 3 4
Poor fixing
Recommendation
Make sure that the paper or other print media is loaded correctly in the paper tray and that the guides are not too tight or too loose against the paper stack.
Set the paper guides correctly. (See
Loading paper in the paper tray
The paper tray may be too full.
If you are using the manual feed slot, see
Loading paper in the manual feed slot
Check the paper type and quality. (See
Acceptable paper and other print media
Make sure that you use paper that meets our specifications. Roughsurfaced paper or thick paper may cause the problem. (See
Acceptable paper and other print media
Make sure that you choose the correct media type in the printer driver
or in the machine’s Paper Type menu setting. (See
Acceptable paper and other print media
Basic tab in the Software
User’s Guide on the CD-ROM
.)
The drum unit may be damaged. Put in a new drum unit. (See
The fuser unit may be contaminated. Call your Brother dealer for service.
Check the paper type and quality. (See
Acceptable paper and other print media
Make sure that paper is loaded correctly. (See
Loading paper in the paper tray
Turn over the stack of paper in the tray or rotate the paper 180° in the input tray.
Choose
Improve Toner Fixing
mode in the printer driver. (See
Device Options (For Windows
®
) or Print Settings (For Macintosh
®
) in the software User’s Guide on the CD-ROM
.)
If you print only a few pages, change the printer driver setting in
Media Type
to a thin setting.
108
Troubleshooting and routine maintenance
Examples of poor print quality
Recommendation
Check the paper type and quality. High temperatures and high humidity will cause paper to curl.
If you do not use the machine often, the paper may have been in the paper tray too long. Turn over the stack of paper in the paper tray.
Also, fan the paper stack and then rotate the paper 180° in the paper tray.
Curled or wavy
75 mm
75 mm
Make ten copies of a blank, white sheet of paper. (See
on page 74.) If the problem is not solved, the drum
unit may have glue from a label stuck on the OPC drum surface.
Clean the drum unit. (See
The drum unit may be damaged. Put in a new drum. (See
White Spots on black text and graphics at 75 mm intervals
75 mm
75 mm
Black Spots at 75 mm intervals
109
B
Examples of poor print quality
Faint
ABCDEFGH abcdefghijk
A B C D a b c d e
0 1 2 3 4
Toner specks
Recommendation
Check the machine’s environment. Conditions such as humidity, high temperatures, and so on, may cause this print fault. (See
If the whole page is too light, Toner Save mode may be on. Turn off
Toner Save
mode in the machine menu settings or
Toner Save
mode in the printer
Properties
Advanced tab in the Software User’s Guide on the CD-
ROM
.)
Clean the scanner window and the corona wire of the drum unit. (See
Cleaning the laser scanner window
The toner cartridge may be damaged. Put in a new toner cartridge.
(See
The drum unit may be damaged. Put in a new drum unit. (See
Make sure that you use paper that meets our specifications. Rough-
surfaced paper may cause the problem. (See
Acceptable paper and other print media
Clean the corona wire and the drum unit. (See
The drum unit may be damaged. Put in a new drum unit. (See
The fuser unit may be contaminated. Call your Brother dealer for service.
Clean the corona wire inside the drum unit by sliding the green tab.
Be sure to return the green tab to the home position ( a
). (See
The drum unit may be damaged. Put in a new drum unit. (See
The fuser unit may be contaminated. Call your Brother dealer for service.
All black
110
Troubleshooting and routine maintenance
Examples of poor print quality
ABCDEFGH abcdefghijk
A B C D a b c d e
0 1 2 3 4
Black toner marks across the page
ABCDEFGH abcdefghijk
A B C D a b c d e
0 1 2 3 4
Line across the page
Recommendation
Make sure that you use paper that meets our specifications. (See
Acceptable paper and other print media
If you use label sheets for laser machines, the glue from the sheets may sometimes stick to the OPC drum surface. Clean the drum unit.
Do not use paper that has clips or staples because they will scratch the surface of the drum.
If the unpacked drum unit is in direct sunlight or room light, the unit may be damaged.
The toner cartridge may be damaged. Put in a new toner cartridge.
The drum unit may be damaged. Put in a new drum unit. (See
Clean the laser scanner window and the corona wire inside the drum unit. (See
Cleaning the laser scanner window
The drum unit may be damaged. Put in a new drum unit. (See
ABCDEFGH abcdefghijk
A B C D a b c d e
0 1 2 3 4
Black lines down the page
Printed pages have toner stains down the page
Clean the corona wire inside the drum unit by sliding the green tab.
Be sure to return the green tab to the home position ( a
). (See
The toner cartridge may be damaged. Put in a new toner cartridge.
The drum unit may be damaged. Put in a new drum unit. (See
The fuser unit may be smudged. Call your Brother dealer for service.
B
111
Examples of poor print quality
Recommendation
Choose
Reduce Paper Curl
mode in the printer driver when you do not use our recommended paper. (See
Device Options (For
Windows
®
) or Print Settings (For Macintosh
®
) in the Software User's
Guide on the CD-ROM
.)
Turn the paper over in the paper tray, and print again. (Excluding
Letterhead paper)
Lift up the output tray support flap.
Curled
Replace the paper in the paper tray with paper from a freshly opened ream.
Make sure you are using paper that is recommended for your machine. (See
Acceptable paper and other print media
Setting dial tone detection
When you send a fax automatically, by default your machine will wait for a fixed amount of time before it starts to dial the number. By changing the Dial Tone setting to
Detection you can make your machine dial as soon as it detects a dial tone. This setting can save a small amount of time when sending a fax to many different numbers. If you change the setting and start having problems with dialling you should change back to the default
No Detection
setting.
a
(for New Zealand) Press
Menu
,
0
,
4
.
Press
Menu
,
0
,
5
.
b
Press
a
or
b
to choose
Detection
or
No Detection
.
Press
OK
.
c
Press
Stop/Exit
.
B
112
Telephone line interference
If you are having difficulty sending or receiving a fax due to possible interference on the telephone line, we recommend that you adjust the Equalization for compatibility to reduce the modem speed for fax operations.
a
Press
Menu
,
2
,
0
,
1
.
b
Press
a
or
b
to choose
Basic(for VoIP)
or
Normal
or
High
(MFC-7450, MFC-7840N and
MFC-7840W).
Basic(for VoIP)
cuts the modem speed to 9600 bps. and turns the error correction mode
(ECM) off.
For a standard telephone line: If you regularly experience interference on your standard telephone line try this setting.
If you are using VoIP: VoIP service providers offer fax support using various standards. If you regularly experience fax transmission errors try this setting.
Normal
sets the modem speed at
14400 bps.
High
sets the modem speed at
33600 bps. (MFC-7450, MFC-7840N and MFC-7840W only)
Press
OK
.
c
Press
Stop/Exit
.
Note
When you change the compatibility to
Basic(for VoIP)
, the ECM feature is not available.
B
Troubleshooting and routine maintenance
B
113
Error and maintenance messages
As with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the error or required routine maintenance and shows the appropriate message. The most common error and maintenance messages are shown below.
You can clear most errors and routine maintenance messages by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/.
B
Error Message
Cartridge Error
Drum End Soon
Size mismatch
Comm.Error
Connection Fail
Cause
The toner cartridge is not installed correctly.
The drum unit is near the end of its life.
The paper in the tray is not the correct size.
Poor telephone line quality caused a communication error.
You tried to poll a fax machine that is not in Polled Waiting mode.
Action
Pull out the drum unit, take out the toner cartridge that is indicated on the LCD, and put it back into the drum unit again.
Use the drum unit until you have a print quality problem; then replace the drum unit with a new one.
Load the correct size of paper in the tray and set the
“
Paper Size
”
(
Menu
,
1
,
3
Try sending the fax again or try connecting the machine to another telephone line. If the problem continues, call the telephone company and ask them to check your telephone line.
Check the other fax machine’s polling setup.
114
Troubleshooting and routine maintenance
Error Message
Cooling Down ait for a while
W
Cover is Open
Cover is Open
Cover is Open
Disconnected
Document Jam
Drum Error
Cause
The temperature of the drum unit or toner cartridge is too hot. The machine will pause its current print job and go into cooling down mode. During the cooling down mode, you will hear the cooling fan running while the LCD shows
Cooling Down
, and
Wait for a while
.
Action
Make sure that you can hear the fan in the machine spinning and that the exhaust outlet is not blocked by something.
If the fan is spinning, remove any obstacles that surround the exhaust outlet, and then leave the machine turned on but do not use it for several minutes.
If the fan is not spinning do one of the following:
(MFC-7340 and MFC-7440N only)
See
Transferring your faxes or Fax Journal report
on page 118 before disconnecting the
machine so you will not lose any important messages.
Then, disconnect the machine from the power for several minutes and then reconnect it.
(MFC-7450, MFC-7840N and MFC-7840W only)
Disconnect the machine from the power for several minutes, then reconnect it. (The machine can be turned off for up to 4 days without losing faxes stored in the memory.
See
Transferring your faxes or Fax Journal report
Close the front cover of the machine.
The front cover is not closed completely.
The fuser cover is not closed completely.
The fuser cover is not closed completely or paper was jammed in the back of the machine when you turned on the power.
The other person or other person’s fax machine stopped the call.
The document was not inserted or fed correctly, or the document scanned from the ADF was too long.
The corona wire on the drum unit needs to be cleaned.
The drum unit has reached the end of its life.
Close the fuser cover of the machine.
Make sure paper is not jammed inside the back of the machine, and then close the fuser cover and press
Start
.
Try to send or receive again.
See
Using the automatic document feeder (ADF)
Clean the corona wire on the drum unit. (See
B
115
Error Message
Fuser Error
Init Unable XX
(XX = Enter Code)
Jam Rear
Jam Inside
Jam Tray
No Paper
No Response/Busy
Not Registered
Cause
The temperature of fuser unit does not rise at a specified temperature within specified time.
The fuser unit is too hot.
The machine has a mechanical problem.
Action
Turn the power switch off, wait a few seconds, and then turn it on again. Leave the machine for 15 minutes with the power on.
The MFC-7450, MFC-7840N and MFC-
7840W can be turned off for up to 4 days without losing faxes stored in the memory.
Transferring your faxes or Fax Journal report
Do one of the following:
(MFC-7340 and MFC-7440N only)
Transferring your faxes or Fax
disconnecting the machine so you will not lose any important messages.
Then, disconnect the machine from the power for several minutes and then reconnect it.
(MFC-7450, MFC-7840N and MFC-
7840W only)
Disconnect the machine from the power for several minutes, then reconnect it.
(The machine can be turned off for up to
4 days without losing faxes stored in the
The paper is jammed in the back of the machine.
The paper is jammed inside the machine.
The paper is jammed in the paper tray of the machine.
The machine is out of paper or paper is not correctly loaded in the paper tray.
Do one of the following:
Refill the paper in the paper tray, and then press
Start
.
Remove the paper and load it again, and then press
Start
.
Verify the number and try again.
The number you dialled does not answer or is busy.
You tried to access a One Touch or Speed Dial number that is not programmed.
Set up the One Touch or Speed Dial number.
Storing one touch dial numbers
116
Troubleshooting and routine maintenance
Error Message
Out of Memory
Print Unable XX
(XX = Enter Code)
Cause
The machine’s memory is full.
The machine has a mechanical problem.
Action
Fax sending or copy operation in progress
Do one of the following:
Press
Start
to send or copy the scanned pages.
Press
Stop/Exit
and wait until the other operations in progress finish, and then try again.
Clear the data from the memory. (See
Print operation in process
Do one of the following:
Reduce print resolution. (See
Advanced tab in the Software User’s Guide on the
CD-ROM
.)
Clear the faxes from the memory. (See
Do one of the following:
(MFC-7340 and MFC-7440N only)
See
Transferring your faxes or Fax
disconnecting the machine so you will not lose any important messages.
Then, disconnect the machine from the power for several minutes and then reconnect it.
(MFC-7450, MFC-7840N and MFC-
7840W only)
Disconnect the machine from the power for several minutes, then reconnect it.
(The machine can be turned off for up to
4 days without losing faxes stored in the
B
117
Error Message
Scan Unable XX
(XX = Enter Code)
Toner Life End
Toner Low
Cause
The machine has a mechanical problem.
The drum unit and toner cartridge assembly is not installed correctly, or the toner cartridge is used up and printing is not possible.
If the LCD shows
Toner Low
, you can still print; however, the machine is telling you that the toner cartridge is near the end of its life and the toner will soon need replacing.
Action
Do one of the following:
(MFC-7340 and MFC-7440N only)
Transferring your faxes or Fax
disconnecting the machine so you will not lose any important messages.
Then, disconnect the machine from the power for several minutes and then reconnect it.
(MFC-7450, MFC-7840N and MFC-
7840W only)
Disconnect the machine from the power for several minutes, then reconnect it.
(The machine can be turned off for up to
4 days without losing faxes stored in the memory. See
Do one of the following:
Re-install the toner cartridge and drum unit assembly.
Replace the empty toner cartridge with a
Order a new toner cartridge now.
Transferring your faxes or Fax
Journal report
B
If the LCD shows:
Init Unable XX
Print Unable XX
Scan Unable XX
We recommend transferring your faxes to another fax machine or to your PC. (See
Transferring faxes to another fax machine
You can also transfer the Fax Journal report to see if there are any faxes you need to
Transferring Fax Journal report to another fax machine
Note
If there is an error message on the machine’s LCD, after the faxes have been transferred, disconnect the machine from the power source for several minutes, and then reconnect it.
118
Transferring faxes to another fax machine
If you have not set up your Station ID (See
Quick Setup Guide
), you cannot enter fax transfer mode.
B
a
Press
Menu
,
9
,
0
,
1
.
b
Do one of the following:
If the LCD shows
No Data
, there are no faxes left in the machine’s memory.
Press
Stop/Exit
.
Enter the fax number to which faxes will be forwarded.
c
Press
Start
.
Transferring faxes to your PC
You can transfer the faxes from your machine’s memory to your PC.
a
Make sure that you have installed
MFL-Pro Suite
on your PC, and then turn on
PC-Fax Receiving
on the PC.
(For details about PC Fax Receive, see
PC-FAX receiving in the Software
User’s Guide on the CD-ROM
.) b
Make sure that you have set
PC Fax Receive
on the machine.
(See
If faxes are in the machine’s memory when you set up PC Fax Receive, the
LCD will ask if you want to transfer the faxes to your PC.
B
c
Do one of the following:
To transfer all faxes to your PC, press
1
. You will be asked if you want a backup print.
To exit and leave the faxes in the memory, press
2
.
d
Press
Stop/Exit
.
Troubleshooting and routine maintenance
Transferring Fax Journal report to another fax machine
If you have not set up your Station ID (See
Quick Setup Guide
), you cannot enter fax transfer mode.
B
a
Press
Menu
,
9
,
0
,
2
.
b
Enter the fax number to which the Fax
Journal report will be forwarded.
c
Press
Start
.
B
119
Document jams
If the document is jammed, follow the steps below.
Note
After removing a jammed document, check that no paper scraps are left in the machine that could cause another jam.
Document is jammed in the top of the
ADF unit
B
a
Take out any paper from the ADF that is not jammed.
b
Open the ADF cover.
c
Pull the jammed document out to the left.
B
Document is jammed under the document cover
a
Take out any paper from the ADF that is not jammed.
b
Lift the document cover.
c
Pull the jammed document out to the right.
B
d
Close the ADF cover.
e
Press
Stop/Exit
.
d
Close the document cover.
e
Press
Stop/Exit
.
Document is jammed at the output tray
a
Pull the jammed document out to the right.
B
b
Press
Stop/Exit
.
120
Troubleshooting and routine maintenance
Paper jams
To clear paper jams, please follow the steps in this section.
Note
• Please confirm that you have installed both a toner cartridge and a drum unit in the machine. If you have not installed a drum unit or have installed the drum unit incorrectly, then this may cause a paper jam in your Brother machine.
• If the error message remains, open and close the front cover and fuser cover firmly to reset the machine.
B
WARNING
HOT SURFACE
After you have just used the machine, some internal parts of the machine will be extremely hot. To prevent injury, when you open the front or back cover (back output tray) of the machine, DO NOT touch the shaded parts shown in the illustration.
CAUTION
To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration.
Paper is jammed inside the machine
B
a
Open the front cover. b
Slowly take out the drum unit and toner cartridge assembly. The jammed paper will be pulled out with the toner cartridge and drum unit assembly.
B
121
CAUTION
We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
c
If you cannot remove the drum unit and toner cartridge assembly easily, do not use extra force. Instead, lift the scanner cover.
e
If you cannot pull the jammed paper out of the output tray opening, take the paper tray completely out of the machine.
f
Pull the jammed paper out of the paper tray opening.
Use both hands to carefully pull the jammed paper up and out of the output tray opening.
g
Put the drum unit and toner cartridge assembly back in the machine.
d
Close the scanner cover.
h
Put the paper tray back in the machine.
i
Close the front cover.
122
Paper is jammed at the back of the machine
a
Open the front cover.
B
Troubleshooting and routine maintenance d
Pull the tabs toward you to open the fuser cover (1).
1 b
Slowly take out the drum unit and toner cartridge assembly.
e
Pull the jammed paper out of the fuser unit.
CAUTION
We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
c
Open the back cover (back output tray). f
Close the back cover (back output tray).
g
Put the drum unit and toner cartridge assembly back in the machine.
h
Close the front cover.
B
123
Paper is jammed inside the drum unit and toner cartridge assembly
B
a
Open the front cover.
c
Push down the green lock lever and take the toner cartridge out of the drum unit. b
Slowly take out the drum unit and toner cartridge assembly.
CAUTION
Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations below.
CAUTION
We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
d
Clear the jammed paper if there is any inside the drum unit.
124
e
Put the toner cartridge back into the drum unit until you hear it lock into place.
If you put it in correctly, the green lock lever will lift automatically. f
Put the drum unit and toner cartridge assembly back in the machine.
g
Close the front cover.
Troubleshooting and routine maintenance
Routine maintenance
B
WARNING
Use neutral detergents.
DO NOT use any flammable substances, spray or organic solvent/liquids containing alcohol/ammonia to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock. For more
CAUTION
The drum unit contains toner, so handle it carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
125
B
Cleaning the outside of the machine
B
a
Turn off the machine. Unplug the telephone line cord first, disconnect all cables, and then unplug the power cord from the electrical socket.
b
Pull the paper tray completely out of the machine.
e
Wipe the inside and the outside of the paper tray with a soft cloth to remove dust.
f
Re-load the paper and put the paper tray firmly back in the machine.
g
Plug the machine’s power cord back into the electrical socket first, and reconnect all cables and telephone line cord. Turn on the machine.
c
Wipe the outside of the machine with a soft cloth to remove dust.
d
Remove any paper that is in the paper tray.
126
Cleaning the scanner glass
a
Turn off the machine. Unplug the telephone line cord first, disconnect all cables and then unplug the power cord from the electrical socket.
b
Lift the document cover (1).
Clean the white plastic surface (2) and scanner glass (3) underneath it with a soft lint-free cloth moistened with water.
1
2
3
B
Troubleshooting and routine maintenance d
Plug the machine’s power cord back into the electrical socket first, and reconnect all cables and telephone line cord. Turn on the machine.
Note
In addition to cleaning the scanner glass and glass strip with a soft lint-free cloth moistened with water, run your finger tip over the glass to see if you can feel anything on it. If you feel dirt or debris, clean the glass again concentrating on that area. You may need to repeat the cleaning process three or four times. To test, make a copy after each cleaning.
c
In the ADF unit, clean the white bar (1) and the scanner glass strip (2) underneath it with a soft lint-free cloth moistened with water.
1
2
B
127
Cleaning the laser scanner window
B
WARNING
Use neutral detergents.
DO NOT use any flammable substances, spray or organic solvent/liquids containing alcohol/ammonia to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock. For more infomation see
CAUTION
DO NOT touch the laser scanner window with your fingers.
a
Before you clean the inside of the machine, turn off the machine.
Unplug the telephone line cord first, and then unplug the power cord from the electrical socket.
b
Open the front cover and slowly take out the drum unit and toner cartridge assembly.
WARNING
HOT SURFACE
After you have just used the machine, some internal parts of the machine will be extremely hot. To prevent injury, when you open the front or back cover (back output tray) of the machine, DO NOT touch the shaded parts shown in the illustration.
128
CAUTION
To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration.
Troubleshooting and routine maintenance d
Put the drum unit and toner cartridge assembly back in the machine.
We recommend that you place the drum unit on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
c
Wipe the laser scanner window by wiping it with a clean soft, dry lint-free cloth.
e
Close the front cover.
f
Plug the machine’s power cord back into the electrical socket first, and then plug in the telephone line cord.
Turn on the machine.
Cleaning the corona wire
If you have print quality problems, clean the corona wire as follows: a
Turn off the machine. Unplug the telephone line cord first, disconnect all cables, and then unplug the power cord from the electrical socket.
b
Open the front cover.
B
129
B
c
Slowly take out the drum unit and toner cartridge assembly.
d
Clean the corona wire inside the drum unit by gently sliding the green tab from right to left and left to right several times.
CAUTION
We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration.
1
CAUTION
Be sure to return the green tab to the home position ( a
) (1). If you do not, printed pages may have a vertical stripe.
e
Put the drum unit and toner cartridge assembly back in the machine.
f
Close the front cover.
g
Plug the machine’s power cord back into the electrical socket first, and then reconnect all cables and telephone line cord. Turn on the machine.
130
CAUTION
To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations below.
Troubleshooting and routine maintenance
Cleaning the drum unit
If you have print quality problems, clean the drum unit as follows.
a
Turn off the machine. Unplug the telephone line cord first, and then unplug the power cord from the electrical socket. b
Open the front cover.
B
c
Slowly take out the drum unit and toner cartridge assembly.
CAUTION
We recommend that you put the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
B
131
To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration.
e
Put the print sample in front of the drum unit, and find the exact position of the poor print.
d
Push down the green lock lever and take the toner cartridge out of the drum unit.
CAUTION
Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations below.
f
Turn the drum unit gear by hand while looking at the surface of the OPC drum (1).
1 g
When you have found the mark on the drum that matches the print sample, wipe the surface of the OPC drum with a dry cotton swab until the dust or glue on the surface comes off.
CAUTION
The drum is photosensitive so DO NOT touch it with your fingers.
DO NOT clean the surface of the photosensitive drum with a sharp object.
DO NOT use excessive force when cleaning the drum unit.
132
h
Put the toner cartridge back into the drum unit until you hear it lock into place.
If you put the cartridge in correctly, the green lock lever will lift automatically.
Troubleshooting and routine maintenance i
Put the drum unit and toner cartridge assembly back in the machine.
j
Close the front cover.
k
Plug the machine’s power cord back into the electrical socket first, and then reconnect all cables and telephone line cord. Turn on the machine.
133
B
Replacing the consumable items
You will need to replace the consumable items when the machine indicates that the life of the consumable is over.
B
Toner cartridge Drum unit
Order No. TN-2130, TN-2150 Order No. DR-2125
Note
• Discard used consumable items according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office. Be sure to reseal the consumable items tightly so that the material inside does not spill.
• We recommend placing used consumable items on a sheet of paper to prevent accidentally spilling or scattering the material inside.
• If you use paper that is not a direct equivalent for the recommended paper, the life of consumable items and machine parts may be reduced.
Replacing a toner cartridge
B
Note
It is a good idea to keep a new toner cartridge ready for use when you see the
Toner Low warning.
1
The High Yield toner cartridges can print approximately 2,600 pages
and the
Standard toner cartridges can print approximately 1,500 pages
. Actual page count will vary depending on your average type of document (i.e., standard letter, detailed graphics).
When a toner cartridge is running low, the
LCD shows
Toner Low
.
Approx. cartridge yield is declared in accordance with ISO/IEC 19752.
134
WARNING
HOT SURFACE
After you have just used the machine, some internal parts of the machine will be extremely hot. To prevent injury, when you open the front or back cover (back output tray) of the machine, DO NOT touch the shaded parts shown in the illustration.
Troubleshooting and routine maintenance b
Slowly take out the drum unit and toner cartridge assembly.
CAUTION
We recommend that you put the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration.
a
Open the front cover.
c
Push down the green lock lever and take the used toner cartridge out of the drum unit.
WARNING
DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries.
B
135
CAUTION
Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
Unpack the toner cartridge just before you put it in the machine. If a toner cartridge is left unpacked for a long time, the toner life will be shortened.
Note
Be sure to seal up the used toner cartridge tightly in a suitable bag so that toner powder does not spill out of the cartridge.
d
Unpack the new toner cartridge. Hold the cartridge level with both hands and gently rock it from side to side five or six times to spread the toner evenly inside the cartridge.
Brother machines are designed to work with toner of a particular specification and will work to a level of optimum performance when used with genuine Brother toner cartridges (TN-2130/TN-2150). Brother cannot guarantee this optimum performance if toner or toner cartridges of other specifications are used. Brother does not therefore recommend the use of cartridges other than genuine Brother cartridges with this machine, or the refilling of empty cartridges with toner from other sources. If damage is caused to the drum unit or other parts of this machine as a result of the use of toner or toner cartridges other than genuine Brother products due to the incompatibility or lack of suitability of those products with this machine, any repairs required as a result may not be covered by the warranty. e
Pull off the protective cover.
136
f
Put the new toner cartridge firmly into the drum unit until you hear it lock into place. If you put it in correctly, the lock lever will lift automatically.
Troubleshooting and routine maintenance h
Put the drum unit and toner cartridge assembly back in the machine.
CAUTION
Make sure that you put in the toner cartridge correctly or it may separate from the drum unit.
g
Clean the corona wire of the drum unit by gently sliding the green tab from right to left and left to right several times.
1
CAUTION
Be sure to return the green tab to the home position ( a
) (1). If you do not, printed pages may have a vertical stripe.
i
Close the front cover.
CAUTION
DO NOT turn off the machine or open the front cover until the LCD returns to the standby state.
Replacing the drum unit
The machine uses a drum unit to create print images on paper. If the LCD shows
Drum End Soon
, the drum unit is near the end of its life and it is time to buy a new one.
Even if the LCD shows
Drum End Soon
, you may be able to continue printing without having to replace the drum unit for a while.
However, if there is a noticeable deterioration in the output print quality (even before
Drum End Soon appears), then the drum unit should be replaced. You should clean the machine when you replace the drum unit.
(See
Cleaning the laser scanner window
B
CAUTION
While removing the drum unit, handle it carefully because it may contain toner. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
B
137
1
Note
The drum unit is a consumable item, and it is necessary to replace it periodically.
There are many factors that determine the actual drum life, such as temperature, humidity, type of paper and how much toner you use for the number of pages per print job. The estimated drum life is approximately 12,000 pages
number of pages your drum will print may be significantly less than this estimate.
Because we have no control over the many factors that determine the actual drum life, we cannot guarantee a minimum number of pages that will be printed by your drum.
Drum yield is approximate, and may vary by type of use.
WARNING
HOT SURFACE
After you have just used the machine, some internal parts of the machine will be extremely hot. To prevent injury, when you open the front or back cover (back output tray) of the machine, DO NOT touch the shaded parts shown in the illustration.
a
Open the front cover.
b
Slowly take out the drum unit and toner cartridge assembly.
CAUTION
We recommend that you put the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
138
Troubleshooting and routine maintenance
To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration.
c
Push down the green lock lever and take the toner cartridge out of the drum unit.
CAUTION
To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
Note
Be sure to seal up the used drum unit tightly in a bag so that toner powder does not spill out of the unit.
d
Unpack the new drum unit.
e
Put the toner cartridge firmly into the new drum unit until you hear it lock into place. If you put the cartridge in correctly, the green lock lever will lift automatically.
CAUTION
Make sure that you put in the toner cartridge correctly or it may separate from the drum unit.
f
Clean the corona wire of the drum unit by gently sliding the green tab from right to left and left to right several times.
Wait to unpack a new drum unit until immediately before you put it in the machine. Exposure to direct sunlight or room light may damage the drum unit.
1
CAUTION
Be sure to return the green tab to the home position ( a
) (1). If you do not, printed pages may have a vertical stripe.
B
139
g
Put the new drum unit and toner cartridge assembly in the machine.
h
Press
Clear/Back
.
To confirm you are installing a new drum, press
1
.
i
When the LCD shows
Accepted
, close the front cover.
Machine information
Checking the serial number
You can see the machine’s serial number on the LCD.
a
(For MFC-7340)
Press
Menu
,
4
,
1
.
(For MFC-7450 and MFC-7440N)
Press
Menu
,
5
,
1
.
(For MFC-7840N and MFC-7840W)
Press
Menu
,
6
,
1
.
b
Press
Stop/Exit
.
B
B
Checking the page counters
B
You can see the machine’s page counters for copies, printed pages, reports and lists, faxes or a summary total.
a
(For MFC-7340)
Press
Menu
,
4
,
2
.
(For MFC-7450 and MFC-7440N)
Press
Menu
,
5
,
2
.
(For MFC-7840N and MFC-7840W)
Press
Menu
,
6
,
2
.
b
Press
a
or
b
to choose
Total
,
Copy
,
or
Fax/List
.
You can see the machine’s page count.
c
Press
Stop/Exit
.
Checking the Drum life
You can see the machine’s drum life on the
LCD.
a
(For MFC-7340)
Press
Menu
,
4
,
3
.
(For MFC-7450 and MFC-7440N)
Press
Menu
,
5
,
3
.
(For MFC-7840N and MFC-7840W)
Press
Menu
,
6
,
3
.
b
Press
OK
.
You can see the remaining percentage of drum life.
c
Press
Stop/Exit
.
B
140
Packing and shipping the machine
B
CAUTION
Make sure that the machine has fully cooled down by leaving it disconnected from the power for at least 30 minutes before packing.
When you transport the machine, use the packing materials that came with your machine. If you do not pack the machine correctly, you could void your warranty.
a
Turn off the machine.
b
Unplug the machine from the telephone wall socket.
c
Unplug all the cables and AC power cord from the machine.
d
Open the front cover.
e
Remove the drum unit and toner cartridge assembly. Leave the toner cartridge installed in the drum unit.
f
Place the drum unit and toner cartridge assembly into the plastic bag and seal the bag.
g
Close the front cover.
h
Wrap the machine in the plastic bag and place it in the original carton with the original packing material.
Troubleshooting and routine maintenance i
Pack the drum unit and toner cartridge assembly, AC cord and printed materials in the original carton as shown below: j
Close the carton and tape it shut.
B
141
142
C
Menu and features
On-screen programming
Your machine has been designed to be easy to use. The LCD provides on-screen programming using the menu keys.
We have created step by step on-screen instructions to help you program your machine. Simply follow the steps as they guide you through the menu selections and programming options.
C
Menu table
You can program your machine by using the
the menu selections and options.
Press
Menu
followed by the menu numbers to program your machine.
For example, to set
Beeper
volume to
Low
: a
Press
Menu
,
1
,
4
,
2
.
b
Press
a
or
b
to choose
Low
.
c
Press
OK
.
C
Memory storage
Your menu settings are stored permanently, and in the event of a power failure will
not
be lost. Temporary settings (for example,
Contrast, Overseas Mode)
will
be lost. The
MFC-7450, MFC-7840N and MFC-7840W can store the date and time up to 4 days.
C
Menu keys
Menu
Menu
Clear/Back OK
Search/Speed Dial
Access the menu.
OK
Clear/Back
Go to the next menu level.
Accept an option.
Exit the menu by pressing repeatedly.
Go back to the previous menu level.
Scroll through the current menu level.
Go back to the previous menu level or forward to the next menu level.
Exit the menu.
C
C
How to access the menu mode
a
Press
Menu
.
b
Choose an option.
Press
1
for General Setup menu.
Press
2
for Fax menu.
Press
3
for Copy menu.
(MFC-7340 only)
Press
4
for Machine info. menu.
(MFC-7450 and MFC-7440N only)
Press
4
for LAN menu.
Press
5
for Machine Info. menu.
(MFC-7840N and MFC-7840W only)
Press
4
for Printer menu.
Press
5
for LAN menu.
Press
6
for Machine info. menu.
Press
9
Press
0
for Initial Setup.
1
This will appear only when the LCD shows an error message.
You can also scroll through each menu level by pressing
a
or
b
for the direction you want.
c
Press
OK
when the option you want appears on the LCD.
The LCD will then show the next menu level.
d
Press
a
or
b
to scroll to your next menu selection.
e
Press
OK
.
When you have finished setting an option, the LCD will show
Accepted
.
f
Press
Stop/Exit
to exit Menu mode.
C
Menu and features
C
143
Menu table
The factory settings are shown in Bold with an asterisk.
Menu
Choose & OK
OK
Choose & OK
OK
to accept
OK
to exit
C
Main Menu
1.General
Setup
Submenu
1.Mode Timer
2.Paper Type
Menu Selections
—
—
3.Paper Size
—
Options
0 Sec
30 Secs
1 Min
2 Mins
*
5 Mins
Off
Thin
Plain
*
Thick
Thicker
Transparency
Recycled Paper
A4
*
Letter
Legal
(for Asia)
Executive
A5
A6
B5
B6
Folio
(for Asia)
The factory settings are shown in Bold with an asterisk.
Descriptions
Sets the time to return to
Fax mode and the time the machine will change from individual user to public user when using
Secure Function Lock.
Sets the type of paper in the paper tray.
Sets the size of the paper in the paper tray.
Page
144
Menu and features
Main Menu
1.General
Setup
(continued)
Submenu
4.Volume
5.Daylight Save
6.Ecology
7.LCD Contrast
8.Security
Menu Selections
1.Ring
2.Beeper
3.Speaker
—
1.Toner Save
2.Sleep Time
—
1.TX Lock
(MFC-7340 and
MFC-7440N only)
1.Mem Security
(MFC-7450 only)
—
Options
Off
Low
Med
*
High
Off
Low
Med
*
High
Off
Low
Med
*
High
On
*
Off
On
Off
*
(00-99)
05Min
*
b
nnnno
+ a b
nnnon
+ a
b
nnonn
+ a
*
b
nonnn
+ a b
onnnn
+ a
—
2.Fax
Descriptions
Adjusts the ring volume.
Adjusts the volume level of the beeper.
Adjusts the speaker volume.
Changes for Daylight
Savings Time automatically.
Increases the page yield of the toner cartridge.
Conserves power.
Adjusts the contrast of the
LCD.
Page
1.Function Lock
(MFC-7840N and
MFC-7840W only)
2.Setting Lock
—
—
1.Setup Receive
(In Fax mode only)
1.Ring Delay
(02-10)
02 *
(Example for the
Australia)
The factory settings are shown in Bold with an asterisk.
Prohibits most operations except receiving faxes.
Stops unauthorized users from most operations except receiving faxes into the memory.
Can restrict selected machine operation for up to 10 individual users and all other non-authorized
Public users.
Stops unauthorized users from changing the machine’s current settings.
Sets the number of rings before the machine answers in Fax Only or
Fax/Tel mode.
145
C
Main Menu
2.Fax
(continued)
Submenu
1.Setup Receive
(continued)
Menu Selections Options
2.F/T Ring Time
20 Secs
30 Secs *
3.Fax Detect
4.Remote Codes
40 Secs
70 Secs
(Example for the
Australia)
On
*
Off
On ( l
51, #51)
Off
*
( l
91, #91 for New
Zealand)
5.Auto Reduction On
*
Off
6.Memory Receive On *
Off
Descriptions
Sets the pseudo/doublering time in Fax/Tel mode.
Page
Receives fax messages without pressing
Start
.
Allows you to answer all calls at an extension or external phone and use codes to turn the machine on or off. You can personalize these codes.
Cuts the size of incoming faxes.
Automatically stores any incoming faxes in its memory if it runs out of paper.
Makes printouts darker or lighter.
7.Print Density
b
nnnno
+ a b
nnnon
+ a
b
nnonn
+ a
*
b
nonnn
+ a
8.Polling RX
b
onnnn
+ a
Standard
*
Secure
Timer
9.Fax Rx Stamp
On
Off *
2.Setup Send
(In Fax mode only)
1.Contrast
Auto
*
Light
Dark
2.Fax Resolution Standard
*
Fine
S.Fine
3.Delayed Fax
Photo
—
Sets up your machine to poll another fax machine.
Prints the received time and date on the top of the received faxes.
Changes the lightness or darkness of faxes you send.
Sets the default resolution for outgoing faxes.
Sets the time of day in 24 hour format that the delayed faxes will be sent.
The factory settings are shown in Bold with an asterisk.
146
Menu and features
Main Menu
2.Fax
(continued)
Submenu
2.Setup Send
(continued)
3.Set Quick
Dial
4.Report Setting
Menu Selections
4.Batch TX
Options
On
Off *
5.Real Time TX
6.Polled TX
Next Fax:On
Next Fax:Off
On
Off *
Standard *
Secure
7.Coverpg Setup
Next Fax:On
Next Fax:Off
On
Off
*
Print Sample
8.Coverpage Note
—
9.Overseas Mode
On
1.One Touch Dial
2.Speed Dial
3.Setup Groups
1.Transmission
Off *
—
—
—
On
On+Image
Off
*
Off+Image
The factory settings are shown in Bold with an asterisk.
Descriptions
Combines delayed faxes going to the same fax number at the same time of day into one transmission.
Sends a fax without using the memory.
Page
Sets up your machine with a document to be retrieved by another fax machine.
Automatically sends a cover page you have programmed.
Sets up your own comments for the fax cover page.
If you are having difficulty sending faxes overseas, set this to on.
Stores up to 8 One Touch
Dial numbers, so you can dial by pressing one key
(and
Start
).
Stores up to 200
Speed Dial numbers, so you can dial by pressing only a few keys (and
Start
).
Sets up to 8 Group numbers for
Broadcasting.
Sets initial setup for
Transmission Verification
Report.
C
147
Main Menu
2.Fax
(continued)
Submenu
4.Report Setting
(continued)
5.Remote Fax Opt
Menu Selections Options
2.Journal Period
Off
Every 50 Faxes *
1.Forward/Store
Every 6 Hours
Every 12 Hours
Every 24 Hours
Every 2 Days
Every 7 Days
Off *
Fax Forward
Fax Storage
PC Fax Receive
(Backup Print)
2.Remote Access
3.Print Document
---
— l
Descriptions
Sets the interval for automatic printing of the
Fax Journal.
Sets the machine to forward fax messages, to store incoming faxes in the memory (so you can retrieve them while you are away from your machine), or to send faxes to your PC.
If you chose Fax Forward or PC Fax Receive, you can turn on the safety feature Backup Print.
Sets your own code for
Remote Retrieval.
Prints incoming faxes stored in the memory.
You can set the machine to restrict dialling when using the dial pad.
Page
6.Dial Restrict.
1.Dial Pad
7.Remaining
Jobs
—
Off *
Enter # twice
On
2.One Touch Dial Off
*
Enter # twice
3.Speed Dial
On
Off *
Enter # twice
On
—
You can set the machine to restrict the dialling of
One Touch numbers.
You can set the machine to restrict the dialling of
Speed Dial numbers.
You can check which jobs are in the memory and lets you cancel scheduled jobs.
The factory settings are shown in Bold with an asterisk.
148
Menu and features
Main Menu
2.Fax
(continued)
3.Copy
4.Printer
(MFC-7450,
MFC-7840N and
MFC-7840W only)
Submenu Menu Selections
0.Miscellaneous
1.Compatibility
2.Distinctive
(Not available in
New Zealand)
2.Faxability
(For New Zealand
Only)
3.Caller ID
2.Configuration
3.Test Print
3.Reset Printer
1.Reset
2.Exit
Options
High
(MFC-7840N and
MFC-7840W only)
Normal
*
Basic(for VoIP)
1
On
Off
*
Factory setting for MFC-7840N and MFC-
7840W
Descriptions
Adjusts the equalization for transmission difficulties.
VoIP service providers offer fax support using various standards. If you regularly experience fax transmission errors, choose
Basic(for VoIP) .
On
Off
—
—
—
*
Display#
Print Report
1.Quality
2.Contrast
—
—
Auto
*
Text
Photo b
nnnno
+ a
1.Emulation
— b
nnnon
+ a
b
nnonn
+ a
*
b
nonnn
+ a b
onnnn
+ a
Auto
*
HP LaserJet
BR-Script 3
2.Print Options 1.Internal Font
—
Use with telephone company distinctive ringing service allows you to have a voice number and fax number on the one telephone line.
If you have FaxAbility from
Telecom, you can use this function to store the ringing pattern of your fax number. And if you set in to ON, you should use the registered number only.
View or print a list of the last 30 Caller IDs stored in the memory.
You can choose the Copy resolution for your type of document.
Adjusts the contrast for copies.
Chooses the emulation mode.
Prints a list of the machine’s internal fonts.
Prints a list of the machine’s printer settings.
Prints a test page.
Restores the printer settings to the original factory default settings.
Page
See
Software
User’s
Guide on the
CD-ROM.
The factory settings are shown in Bold with an asterisk.
C
149
Main
Menu
4.LAN
(MFC-
7440N only)
5.LAN
(MFC-
7840N only)
Submenu
1.TCP/IP
Menu Selections
1.BOOT Method
2.IP Address
—
3.Subnet Mask
4.Gateway
5.Node Name
8.DNS Server
9.APIPA
—
—
—
—
6.WINS Config
—
7.WINS Server
—
—
—
The factory settings are shown in Bold with an asterisk.
Options Descriptions Page
Auto
*
Static
RARP
BOOTP
DHCP
[000-255].
[000-255].
[000-255].
[000-255]
[000-255].
[000-255].
[000-255].
[000-255]
[000-255].
[000-255].
[000-255].
[000-255]
BRN
XXXXXXXXXXXX
Auto
*
Static
( Primary )
000.000.000.
000
(
Secondary
)
000.000.000.
000
( Primary )
000.000.000.
000
(
Secondary
)
000.000.000.
000
On *
Off
Chooses the BOOT method that best suits your needs.
Enter the IP address.
Enter the Subnet mask.
Enter the Gateway address.
Enter the Node name.
Chooses the WINS configuration mode.
Specifies the IP address of the primary or secondary
WINS server.
Specifies the IP address of the primary or secondary
DNS server.
Automatically allocates the IP address from the link-local address range.
See
Network
User’s
Guide on the
CD-ROM.
150
Menu and features
Main
Menu
4.LAN
(MFC-
7440N only)
5.LAN
(MFC-
7840N only)
(continued)
Submenu
1.TCP/IP
(continued)
Menu Selections
0.IPv6
2.Ethernet
—
—
—
3.Scan to
FTP
0.Factory
Reset
—
1.Reset
2.Exit
Options
On
Off *
Color 150 dpi
*
Color 300 dpi
Color 600 dpi
Gray 100 dpi
Gray 200 dpi
Gray 300 dpi
B&W 200 dpi
B&W 200x100 dpi
—
—
Auto
*
100B-FD
100B-HD
10B-FD
10B-HD
(If you chose colour option)
PDF *
JPEG
(If you chose grey option)
JPEG *
(If you chose
B&W option)
*
TIFF
1.Yes
2.No
—
The factory settings are shown in Bold with an asterisk.
Descriptions Page
Enable or Disable the
IPv6 protocol. If you want to use the IPv6 protocol, visit http://solutions.brother.com/ for more information.
Chooses the
Ethernet link mode.
See
Network
User’s
Guide on the
CD-ROM.
Chooses the file format to send the scanned data via
FTP.
Restore all network settings to factory default.
C
151
Main
Menu
5.LAN
(MFC-
7840W only)
Submenu
1.Wired
Menu Selections
1.TCP/IP
Options Descriptions Page
1.BOOT Method Auto
*
Static
RARP
BOOTP
2.IP Address
DHCP
[000-255].
[000-255].
[000-255].
[000-255]
3.Subnet Mask
[000-255].
[000-255].
[000-255].
[000-255]
4.Gateway
[000-255].
[000-255].
[000-255].
[000-255]
5.Node Name
BRN
XXXXXXXXXXXX
6.WINS Config Auto
*
Static
7.WINS Server
( Primary )
8.DNS Server
9.APIPA
000.000.000.
000
(
Secondary
)
000.000.000.
000
( Primary )
000.000.000.
000
(
Secondary
)
000.000.000.
000
On *
Off
0.IPv6
On
Off
*
Chooses the BOOT method that best suits your needs.
Enter the IP address.
Enter the Subnet mask.
Enter the Gateway address.
Enter the Node name.
Chooses the WINS configuration mode.
Specifies the IP address of the primary or secondary WINS server.
Specifies the IP address of the primary or secondary DNS server.
Automatically allocates the IP address from the link-local address range.
Enable or Disable the
IPv6 protocol. If you want to use the IPv6 protocol, visit http://solutions.brother.com/ for more information.
See
Network
User’s
Guide on the
CD-ROM.
The factory settings are shown in Bold with an asterisk.
152
Menu and features
Main
Menu
5.LAN
(MFC-
7840W only)
(continued)
Submenu
1.Wired
(continued)
2.WLAN
Menu Selections Options
2.Ethernet
—
Auto *
100B-FD
100B-HD
10B-FD
10B-HD
—
3.Set to
Default
1.Reset
2.Exit
4.Wired Enable
—
1.TCP/IP
On *
Off
1.BOOT Method Auto
*
Static
RARP
BOOTP
2.IP Address
DHCP
[000-255].
[000-255].
[000-255].
[000-255]
3.Subnet Mask
[000-255].
[000-255].
[000-255].
[000-255]
4.Gateway
[000-255].
[000-255].
[000-255].
[000-255]
5.Node Name
BRW
XXXXXXXXXXXX
6.WINS Config Auto
*
Static
7.WINS Server
( Primary )
000.000.000.
000
(
Secondary
)
000.000.000.
000
The factory settings are shown in Bold with an asterisk.
Descriptions
Chooses the Ethernet link mode.
Restore the wired network setting to factory default.
Enable or Disable the
Wired LAN manually.
Chooses the BOOT method that best suits your needs.
Enter the IP address.
Enter the Subnet mask.
Enter the Gateway address.
Enter the Node name.
Chooses the WINS configuration mode.
Specifies the IP address of the primary or secondary WINS server.
Page
See
Network
User’s
Guide on the
CD-ROM.
C
153
Main
Menu
5.LAN
(MFC-
7840W only)
(continued)
Submenu
2.WLAN
(continued)
Menu Selections Options Descriptions Page
1.TCP/IP
(continued)
2.Setup Wizard
3.SES/WPS/
AOSS
4.WPS
w/PIN C ode
8.DNS Server
9.APIPA
0.IPv6
1.
2.Off
1.
On
2.Off
1.
On
On
2.Off
( Primary )
000.000.000.
000
(
Secondary
)
000.000.000.
000
On
*
Off
On
Off
—
—
—
*
Specifies the IP address of the primary or secondary DNS server.
Automatically allocates the IP address from the link-local address range.
Enable or Disable the
IPv6 protocol. If you want to use the IPv6 protocol, visit http://solutions.brother.com/ for more information.
You can configure your print server.
You can easily configure your wireless network settings using the onebutton push method.
You can easily configure your wireless network settings using WPS with a PIN code.
You can see the current wireless network status.
5.WLAN Status 1.Status
3.SSID
4.Comm. Mode
Active(11b)
Active(11g)
Wired LAN Active
WLAN OFF
Connection error
Strong
Medium
Weak
None
—
Ad-hoc
Infrastructure
You can see the current wireless network signal strength.
You can see the current
SSID.
You can see the current
Communication Mode.
See
Network
User’s
Guide on the
CD-ROM.
The factory settings are shown in Bold with an asterisk.
1
This setting only appears when WLAN Enable is On.
154
Menu and features
Main
Menu
5.LAN
(MFC-
7840W only)
(continued)
Submenu
2.WLAN
(continued)
3.Scan to
FTP
0.Factory
Reset
Menu Selections Options
The factory settings are shown in Bold with an asterisk.
Descriptions
6.Set to
Default
7.WLAN Enable
—
1.Reset
2.Exit
1.Reset
2.Exit
—
Color 150 dpi
*
Color 300 dpi
Color 600 dpi
Gray 100 dpi
Gray 200 dpi
Gray 300 dpi
B&W 200 dpi
B&W 200x100 dpi
—
—
—
On
Off
*
(If you chose colour option)
*
JPEG
(If you chose grey option)
JPEG
*
(If you chose
B&W option)
*
TIFF
1.Yes
2.No
—
Restore the wireless network setting to factory default.
Enable or Disable the wireless LAN manually.
Chooses the file format to send the scanned data via FTP.
Restores all network settings to factory default.
Page
See
Network
User’s
Guide on the
CD-ROM.
C
155
Main Menu
4.Machine
Info.
(MFC-7340)
5.Machine
Info.
(MFC-7450 and
MFC-7440N)
6.Machine
Info.
(MFC-7840N and
MFC-7840W)
0.Initial
Setup
Submenu Menu Selections
1.Serial No.
—
2.Page Counter
—
3.Drum Life
—
1.Receive Mode
—
2.Date&Time
—
Options
—
Total
Fax/List
Copy
—
Fax Only
*
Fax/Tel
External TAD
Manual
—
3.Station ID
—
4.Tone/Pulse
(not available in
New Zealand)
4.Dial Tone
(for New Zealand)
5.Dial Tone
5.Dial Prefix
(for New Zealand)
6.Dial Prefix
—
—
—
Fax:
Tel:
Name:
Tone
*
Pulse
Detection
No Detection
—
The factory settings are shown in Bold with an asterisk.
*
Descriptions
You can check the serial number of your machine.
You can check the number of total pages the machine has printed during its life.
You can check the percentage of Drum life that remains available.
Chooses the receive mode that best suits your needs.
Page
Puts the date and time on the LCD and in headings of faxes you send.
See
Quick
Setup
Guide.
Sets your name and fax number to appear on each page you fax.
Chooses the dialling mode.
You can shorten the dialling tone detect pause.
Sets a prefix number that will always be added before the fax number every time you dial.
156
Menu and features
Entering text
When setting certain menu selections, such as the Station ID, you will need to type text characters. The dial pad keys have letters printed on them. The keys:
0
,
#
and
l
do
not
have printed letters because they are used for special characters.
Press the appropriate dial pad key the number of times shown in this reference table to access the character you want.
C
C
Press
Key
1
4
5
2
3
6
7
8
9 one time
@ j g a d m p t w
two times
.
h k b e n q u x
three times
/ l i c f o r v y
four times
1
G
J
A
D
M s
T z
five times
@
H
K
B
E
N
P
U
W
six times
.
I
L
C
F
O
Q
V
X
seven times
/
4
5
2
3
6
R
8
Y
eight times
1 j g a d m
S t
Z
For menu selections that do not allow lower case character selection, please use this reference table:
nine times
@ h k b e n
7 u
9
Press
Key
2
3
4
5
6
7
8
9 one time
A
D
G
J
M
P
T
W
two times
B
E
H
K
N
Q
U
X
three times
C
F
I
L
O
R
V
Y
four times
2
3
4
5
6
S
8
Z
five times
A
D
G
J
M
7
T
9
Inserting spaces
To enter a space in a fax number, press c
once between numbers. To enter a space in a name, press c
twice between characters.
Making corrections
If you entered a letter incorrectly and want to change it, press d
to move the cursor to the incorrect character, and then press
Clear/Back
.
Repeating letters
To enter a character on the same key as the previous character, press c
to move the cursor right before pressing the key again.
Special characters and symbols
Press
l
,
#
or
0
, then press d
or c
to move the cursor to the symbol or character you want. Press
OK
to choose it. The symbols and characters below will appear depending on your menu selection.
Press
l
Press
#
Press
0
for for for
(space) ! " # $ % & ' ( ) l
+ , - . / m
: ; < = > ? @ [ ] ^ _ ¥ ~ ‘ | { }
Ä Ë Ö Ü À Ç È É 0
157
158
D
Specifications
General
Printer Type
Print Method
Memory Capacity
Laser
Electrophotography by semiconductor laser beam scanning
16 MB(MFC-7340)
32 MB (MFC-7450, MFC-7440N, MFC-7840N and MFC-7840W)
LCD (liquid crystal display)
16 characters
×
2 lines
Power Source
220 - 240V 50/60Hz
Power Consumption
Peak:
Copying:
Sleep:
1056 W
Average 320 W
(MFC-7340)
Average 9 W
(MFC-7450 and MFC-7440N)
Average 11 W
(MFC-7840N and MFC-7840W)
Average 12 W
Average 75 W Standby:
1
When making a copy from one sheet
Dimensions
D
D
304 mm
Weight
Noise level
428 mm
Without Drum/Toner Unit:10 kg
Sound power
Operating (Copying): LWAd = 6.2 Bell
Standby: LWAd = 4.4 Bell
Sound pressure
Operating (Copying): LpAm = 53 dBA
Standby: LpAm = 32 dBA
396 mm
Specifications
Temperature
Humidity
ADF (automatic document feeder)
Operating:
Storage:
Operating:
10 to 32.5
°
C
5 to 35
°
C
20 to 80% (without condensation)
Storage: 10 to 90% (without condensation)
Up to 35 pages (Staggered) [80 gsm]
Paper Tray
Recommended Environment for Best Results:
Temperature: 20 to 30
°
C
Humidity: 50% - 70%
250 Sheets [80 gsm]
D
159
Print media
Paper Input Paper Tray
Paper Type:
Paper Size:
Paper Weight:
Plain paper, Transparencies paper
Letter, A4, B5(ISO), A5, B6(ISO), A6 and
Executive (Legal and Folio for Asia)
60 to 105 gsm
Maximum paper tray capacity: Up to 250 sheets of 80 gsm plain paper
Manual Feed Slot
Paper Type:
Paper Size:
Paper Weight:
Maximum manual feed slot capacity:
Plain paper, Recycled paper,
Transparencies, Bond paper, Envelopes or
Labels
Width: 76.2 to 220 mm
Length:116 to 406.4 mm
60 to 163 gsm
One sheet at a time
1
For transparencies or labels, we recommend removing printed pages from the output paper tray immediately after they exit the machine to avoid the possibility of smudging.
Paper Output
Up to 100 sheets (face down print delivery to the output paper tray)
D
160
Fax
Compatibility
Coding System
Modem Speed
Document Size
Scanning Width
Printing Width
Greyscale
Polling Receive Types
Polling Transit Types
Contrast Control
Resolution
One Touch Dial
Speed Dial
Groups
Broadcasting
Automatic Redial
Ring Delay
Communication Source
Specifications
D
ITU-T Group 3
MH/MR/MMR (MFC-7340 and MFC-7440N)
MH/MR/MMR/JBIG (MFC-7450, MFC-7840N and MFC-
7840W)
Automatic Fallback: 14,400 bps (MFC-7340 and MFC-
7440N)
ADF Width:
ADF Length:
33,600 bps (MFC-7450, MFC-
7840N and MFC-7840W)
148 to 215.9 mm
148 to 355.6 mm
Scanner Glass Width: Max. 215.9 mm
Scanner Glass Length: Max. 297 mm
Max. 208 mm
Max. 208 mm
256 levels
Standard, Secure, Timer, Sequential
Standard, Secure
Automatic/Light/Dark (manual setting)
Horizontal: 203 dot/inch (8 dot/mm)
Vertical
Standard:
Fine:
Photo:
Superfine:
3.85 line/mm
7.7 line/mm
7.7 line/mm
15.4 line/mm
8 (4
×
2)
200 stations
Up to 8
258 stations
3 times at 5 minute intervals
2, 3, 4, 5, 6, 7, 8, 9 or 10 rings (for Australia)
1, 2, 3, 4, 5, 6, 7, 8, 9 or 10 rings (for New Zealand)
0, 1, 2, 3, 4, 5, 6, 7, 8, 9 or 10 rings (for some countries)
Public switched telephone network
D
161
1
2
3
4
Memory Transmission
Out of Paper Reception
/400
pages (MFC-7340 and MFC-7440N)
/500
MFC-7840W)
pages (MFC-7450, MFC-7840N and
/400
pages (MFC-7340 and MFC-7440N)
/500
MFC-7840W)
pages (MFC-7450, MFC-7840N and
‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, MMR code).
Specifications and printed materials are subject to change without prior notice.
‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice.
‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, JBIG code).
Specifications and printed materials are subject to change without prior notice.
‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, JBIG code). Specifications and printed materials are subject to change without prior notice.
162
Copy
Colour/Monochrome
Document Size
Multiple Copies
Reduce/Enlarge
Resolution
First Copy Out Time
Monochrome
ADF Width: 148 to 215.9 mm
ADF Length: 148 to 355.6 mm
Scanner Glass Width: Max. 215.9 mm
Scanner Glass Length: Max. 297 mm
Copy Width: Max. 210 mm
Stacks or Sorts up to 99 pages
25% to 400% (in increments of 1%)
Up to 600
×
600 dpi less than 15 seconds (from READY mode)
1
The first copy out time may vary depending on scanner lamp warm up time.
Specifications
D
D
163
Scan
1
Colour/Monochrome
TWAIN Compliant
WIA Compliant
Colour Depth
Resolution
Document Size
Scanning Width
Greyscale
Yes
Yes (Windows
®
2000 Professional/XP/
XP Professional x64 Edition/Windows Vista
®
)
Mac OS
®
X 10.2.4 or greater
Yes (Windows
®
XP/Windows Vista
®
)
24 bit colour
Up to 19200
×
Up to 600
×
(From Scanner Glass)
Up to 600
×
600 dpi (optical)
ADF Width:
ADF Length:
148.0 to 215.9 mm
148.0 to 355.6 mm
Scanner Glass Width: Max. 215.9 mm
Scanner Glass Length: Max. 297 mm
Max. 210 mm
256 levels
Maximum 1200
×
1200 dpi scanning with the WIA driver in Windows
®
XP/Windows Vista
®
(resolution up to 19200
×
19200 dpi can be chosen by using the Brother scanner utility)
D
164
Specifications
D
Emulations
(MFC-7450, MFC-
7840N and MFC-
7840W only)
Printer Driver
PCL6, BR-Script3 (PostScript
®
3)
Host-Based Driver for Windows
®
2000 Professional/
XP/XP Professional x64 Edition/Windows Vista
®
/
Windows Server
®
2003 (print only via network)
(MFC-7450, MFC-7840N and MFC-7840W only)
BR-Script3 (PPD file) for Windows
®
2000 Professional/
XP/XP Professional x64 Edition/Windows Vista
®
Windows Server
®
2003 (print only via network)
Macintosh
®
Printer Driver for Mac OS
®
X 10.2.4 or greater
1
Resolution
Print Speed
First Print Out Time
(MFC-7450, MFC-7840N and MFC-7840W only)
BR-Script3 (PPD file) for Mac OS
®
X 10.2.4 or greater
HQ1200 (2400
×
600 dpi), 600, 300 dpi
(MFC-7340)
Up to 20 pages / minute (A4 size)
(MFC-7450, MFC-7440N, MFC-7840N and MFC-7840W)
Up to 22 pages/minute (A4 size)
Less than 10 seconds. (from the Ready state and the standard tray)
The print speed may change depending on the type of document you print.
Interfaces
D
D
USB
LAN cable
(MFC-7440N, MFC-
7840N and MFC-
7840W)
Wireless LAN
(MFC-7840W)
Use a USB 2.0 interface cable that is no longer than 2.0 m.
Use an Ethernet UTP cable category 5 or greater.
Your machine supports IEEE 802.11b/g wireless communication with your wireless LAN using Infrastructure mode or a wireless Peer-to-
Peer connection in Ad-hoc mode.
1
2
Your machine has a Full-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB
1.1 interface.
Third party USB ports are not supported for Macintosh
®
.
165
Computer requirements
Minimum System Requirements and Supported PC Software Functions
Computer Platform
& Operating System
Version
Supporte d PC
Software
Functions
PC
Interface
Processor
Minimum
Speed
Minimum
RAM
Recom mended
RAM
Hard Disk Space to install
For
Drivers
For
Applic ations
Windows
®
Operating
Windows
®
2000
Printing,
PC Fax,
Scanning
USB,
10/100
Base Tx
(Ethernet),
Intel
®
Pentium II
® or equivalent
64 MB 256 MB 150 MB 310 MB
128 MB
Windows
®
XP
Home
Windows
®
XP
Wireless
802.11 b/g
(MFC-
7840W only)
256 MB 512 MB
Windows
®
XP
Professional x64
Windows
Vista
64-bit (Intel
®
64 or AMD64) supported CPU
Intel
®
Pentium or equivalent
®
4
64-bit (Intel
®
64 or AMD64) supported CPU
512 MB 1 GB 500 MB 500 MB
Windows
Server
®
2003
(print only via network)
Windows
Server
®
2003 x64
Edition
(print only via network)
Printing 10/100
Base Tx
(Ethernet),
Wireless
802.11 b/g
(MFC-
7840W only)
Intel
®
Pentium or equivalent
64-bit (Intel
® or AMD64)
®
III
64 supported CPU
256 MB 512 MB 50MB N/A
D
166
Specifications
1
2
3
4
Macintosh
®
Operating
System
Mac OS
®
X 10.2.4
- 10.4.3
Mac OS
®
X 10.4.4 or greater
Printing,
PC Fax send,
Scanning
10/100
Base Tx
(Ethernet),
Wireless
802.11 b/g
(MFC-
7840W only)
PowerPC
G4/G5,
PowerPC G3
350MHz
PowerPC
G4/G5, Intel
®
Core™
Processor
128 MB 256 MB 80 MB
512 MB 1 GB
Microsoft
®
Internet Explorer 5.5 or greater.
For WIA, 1200x1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi.
Third party USB ports are not supported.
PaperPort™ 11SE supports Microsoft
®
SP4 or higher for Windows
®
2000 and SP2 or higher for XP.
400 MB
D
167
Consumable items
Toner Cartridge Life
Drum Unit
Standard Toner Cartridge:
TN-2130
:
High-Yield Toner Cartridge:
TN-2150
:
DR-2125
:
Approx. 1,500 pages (A4)
Approx. 2,600 pages (A4)
Approx. 12,000 pages
1
2
Approx. cartridge yield is declared in accordance with ISO/IEC 19752.
Drum yield is approximate, and may vary by type of use.
Note
• Brother does not recommend the use of consumables other than genuine Brother consumables.
• Your machine warranty may not cover any damage arising from the use of non genuine Brother consumables.
D
168
Specifications
Ethernet wired network
(MFC-7440N, MFC-7840N and MFC-7840W )
D
1
2
3
4
Network board model name
LAN
Support for
Protocols
Network type
Management
NC-6600h (MFC-7440N and MFC-7840N )
You can connect your machine to a network for Network Printing,
Network Scanning, PC Fax and Remote Setup.
Windows
®
2000 Professional, Windows
®
XP,
Windows
®
XP Professional x64 Edition, Windows Vista
®
, Windows
Server
®
2003 and Windows Server
®
Mac OS
®
TCP/IP for IPv4: ARP, RARP, BOOTP, DHCP, APIPA (Auto IP),
WINS/NetBIOS name resolution, DNS resolver, mDNS, LPR/LPD, Custom Raw Port/Port9100, IPP,
FTP server, POP before SMTP, SMTP AUTH,
TELNET, SNMPv1, HTTP Server, FTP Client,
TFTP Client and Server, SMTP Client, APOP,
LLMNR responder, ICMP, Web Services
TCP/IP for IPv6: (Turned off as default) NDP, RA, DNS resolver, mDNS, LPR/LPD, Custom Raw Port/Port9100, IPP,
FTP Server, POP before SMTP, SMTP AUTH,
TELNET, SNMPv1, HTTP Server, FTP Client,
TFTP Client and Server, SMTP Client, APOP,
LLMNR responder, ICMPv6, Web Services
Other: LLTD responder
Ethernet 10/100 BASE-TX Auto Negotiation (Wired LAN)
BRAdmin Light for Windows
Windows
®
2000 Professional, Windows
®
XP Professional x64 Edition, Windows Vista
®
®
Server
®
2003, Windows Server
10.2.4 or greater
®
XP,
, Windows
2003 x64 Edition and Mac OS
®
X
BRAdmin Professional for Windows
®
XP, Windows
Windows Server
2000 Professional, Windows
®
®
XP Professional x64 Edition, Windows Vista
®
2003 and Windows Server
®
®
,
2003 x64 Edition
Web BRAdmin for Windows
®
Windows
Server
®
®
2000 Professional, Windows
®
XP Professional x64 Edition, Windows Vista
2003 and Windows Server
®
2003 x64 Edition
®
XP,
, Windows
Client computers with a web browser supporting Java™.
PC Fax Send for Mac
®
Printing only for Windows Server
®
2003
Mac OS
®
X 10.2.4 or greater (mDNS)
BRAdmin Professional and Web BRAdmin are available as a download from http://solutions.brother.com/.
D
169
Ethernet wireless network (MFC-7840W only)
1
2
3
4
Network board model name
LAN
NC-7400w
Support for
Protocols
Network type
Management utilities
You can connect your machine to a network for Network Printing,
Network Scanning, PC Fax and Remote Setup
.
Windows
®
2000 Professional, Windows
®
XP,
Windows
®
XP Professional x64 Edition, Windows Vista
®
, Windows
Server
®
2003 and Windows Server
®
2003 x64 Edition
Mac OS
®
TCP/IP for IPv4: ARP, RARP, BOOTP, DHCP, APIPA (Auto IP),
WINS/NetBIOS name resolution, DNS resolver, mDNS, LPR/LPD, Custom Raw Port/Port9100, IPP,
FTP server, POP before SMTP, SMTP AUTH,
TELNET, SNMPv1, HTTP Server, FTP Client,
TFTP Client and Server, SMTP Client, APOP,
LLMNR responder, ICMP, Web Services
TCP/IP for IPv6 (Turned off as default) NDP, RA, DNS resolver, mDNS, LPR/LPD, Custom Raw Port/Port9100, IPP,
FTP Server, POP before SMTP, SMTP AUTH,
TELNET, SNMPv1, HTTP Server, FTP Client,
TFTP Client and Server, SMTP Client, APOP,
LLMNR responder, ICMPv6, Web Services
Other: LLTD responder
IEEE 802.11 b/g (Wireless LAN)
BRAdmin Light for Windows
®
2000 Professional, Windows
®
XP,
Windows
®
XP Professional x64 Edition, Windows Vista
®
, Windows
Server
®
2003, Windows Server
®
2003 x64 Edition and Mac OS
®
X
10.2.4 or greater
BRAdmin Professional for Windows
®
2000 Professional, Windows
®
XP, Windows
®
XP Professional x64 Edition, Windows Vista
®
, Windows
Server
®
2003 and Windows Server
®
2003 x64 Edition
Web BRAdmin for Windows
®
2000 Professional, Windows
®
XP,
Windows
®
XP Professional x64 Edition, Windows Vista
®
, Windows
Server
®
2003 and Windows Server
®
2003 x64 Edition
Client computers with a web browser supporting Java™.
PC Fax Send for Mac
®
Only printing for Windows Server
®
2003
Mac OS
®
X 10.2.4 or greater (mDNS)
BRAdmin Professional and Web BRAdmin are available as a download from http://solutions.brother.com/.
170
D
Specifications
Authentication and encryption for wireless users only
D
Authentication method
The Brother machine supports the following methods:
Open system
Wireless devices are allowed to access the network without any authentication.
Shared key
A secret pre-determined key is shared by all devices that will access the wireless network. The
Brother machine uses the WEP keys as the pre-determined key.
WPA-PSK/WPA2-PSK
Enables a Wi-FI
®
Protected Access Pre-Shared Key (WPA-PSK/WPA2-PSK), which enables the Brother wireless machine to associate with access points using TKIP for WPA-PSK or AES for WPA-PSK and WPA2-PSK (WPA-Personal).
LEAP
Cisco
®
LEAP (Light Extensible Authentication Protocol) has been developed by Cisco
Systems, Inc. and enables the Brother wireless product to associate with access points using
CKIP and CMIC encryptions.
D
D
Encryption methods
Encryption is used to secure the data that is sent over the wireless network. The Brother machine supports the following encryption methods:
WEP
By using WEP (Wired Equivalent Privacy), the data is transmitted and received with a secure key.
TKIP
TKIP (Temporal Key Integrity Protocol) provides per-packet key mixing a message integrity check and re-keying mechanism.
AES
AES (Advanced Encryption Standard) is Wi-Fi
®
authorized strong encryption standard.
CKIP
The original Key Integrity Protocol for LEAP by Cisco Systems, Inc.
CMIC
CMIC (Cisco Message Integrity Check) is the message integrity check mechanism for LEAP by Cisco Systems, Inc.
D
171
Network key
There are some rules for each security method:
Open system/Shared key with WEP
This key is a 64-bit or 128-bit value that must be entered in an ASCII or hexadecimal format.
• 64 (40) bit ASCII:
Uses 5 text characters. e.g.“WSLAN” (this is case sensitive).
• 64 (40) bit hexadecimal:
Uses 10 digits of hexadecimal data. e.g.“71f2234aba”
• 128 (104) bit ASCII:
Uses 13 text characters. e.g.“Wirelesscomms” (this is case sensitive)
• 128 (104) bit hexadecimal:
Uses 26 digits of hexadecimal data. e.g.“71f2234ab56cd709e5412aa2ba”
WPA-PSK/WPA2-PSK and TKIP or AES
Uses a Pre-Shared Key (PSK) that is 8 or more characters in length, up to a maximum of 63 characters.
LEAP
Uses User ID and Password.
• User ID: less than 64 characters in length.
• Password: less than 32 characters in length.
D
Wi-Fi Alliance certification
This wireless Ethernet multi-function print server is a Wi-Fi certified IEEE 802.11b/802.11g product by the Wi-Fi Alliance. The Wi-Fi Alliance certification ensures the interoperability of other wireless LAN products based on the IEEE 802.11 specification. For more information on the Wi-Fi
Alliance and other Wi-Fi certified products, visit http://www.wi-fi.org/.
D
172
Specifications
Wireless one-push configuration
1
If your wireless access point supports either SecureEasySetup™, Wi-Fi Protected Setup™
(PBC
) or AOSS™, you can configure the machine easily without a computer. By pushing a button on the wireless LAN router / access point and using the menu on the machine, you can set up the wireless network and security settings. See the user’s guide for your wireless LAN router / access point for instructions on how to access one-push mode.
Push Button Configuration
Note
Routers or access points that support SecureEasySetup™, Wi-Fi Protected Setup™ or
AOSS™ have the symbols shown below.
D
D
173
E
Glossary
This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased.
ADF (automatic document feeder)
174
The document can be placed in the ADF and scanned one page at a time automatically.
Auto Reduction
Reduces the size of incoming faxes.
Automatic fax transmission
Sending a fax without picking up the handset of the external telephone or pressing
Hook
.
Automatic Redial
A feature that enables your machine to redial the last fax number after five minutes if the fax did not go through because the line was busy.
Backup Print
Your machine prints a copy of every fax that is received and stored in memory.This is a safety feature so you will not lose messages during a power failure.
Batch Transmission
As a cost saving feature, all delayed faxes to the same fax number will be sent as one transmission.
Beeper Volume
Volume setting for the beep when you press a key or make an error.
Broadcasting
The ability to send the same fax message to more than one location.
Cancel Job
Cancels a programmed print job and clears the machine’s memory.
CNG tones
The special tones (beeps) sent by fax machines during automatic transmission to tell the receiving machine that a fax machine is calling.
Coding method
Method of coding the information contained in the document. All fax machines must use a minimum standard of Modified Huffman (MH). Your machine is capable of greater compression methods, Modified Read (MR), Modified
Modified Read (MMR) and JBIG* (* MFC-
7450, MFC-7840N and MFC-7840W only), if the receiving machine has the same capability.
Communication error (or Comm. Error)
An error during fax sending or receiving, usually caused by line noise or static.
Compatibility group
The ability of one fax unit to communicate with another. Compatibility is assured between ITU-T Groups.
Contrast
Setting to compensate for dark or light documents, by making faxes or copies of dark documents lighter and light documents darker.
Delayed Fax
Sends your fax at a specified later time that day.
Distinctive Ring
A subscriber service purchased from the telephone company that gives you another telephone number on an existing telephone line. The Brother machine uses the new number to simulate a dedicated fax line.
Dual Access
Your machine can scan outgoing faxes or scheduled jobs into memory at the same time it is sending a fax or receiving or printing an incoming fax.
E
ECM (Error Correction Mode)
Detects errors during fax transmission and resends the pages of the fax that had an error.
Extension telephone
A telephone on the fax number that is plugged into a separate wall socket.
External phone
A TAD (telephone answering device) or telephone that is connected to your machine.
F/T Ring Time
The length of time that the Brother machine pseudo/double-rings (when the
Receive Mode setting is Fax/Tel) to notify you to pick up a voice call that it answered.
FaxAbility
A subscriber service purchased from the telephone company that provides another telephone number on an existing telephone line. The Brother fax machine uses the new number to simulate a dedicated fax line.
Fax Detect
Enables your machine to respond to CNG tones if you interrupt a fax call by answering it.
Fax Forwarding
Sends a fax received into the memory to another pre-programmed fax number.
Fax Journal
Lists information about the last 200 incoming and outgoing faxes. TX means
Transmit. RX means Receive.
Fax Storage
You can store faxes in the memory.
Fax tones
The signals sent by sending and receiving fax machines while communicating information.
Glossary
Fax/Tel
You can receive faxes and telephone calls. Do not use this mode if you are using a telephone answering device
(TAD).
Fine resolution
Resolution is 203
×
196 dpi. It is used for small print and graphs.
Greyscale
The shades of grey available for copying and faxing photographs.
Group number
A combination of One Touch and
Speed Dial numbers that are stored on a
One Touch key or in a Speed Dial location for Broadcasting.
Help list
A printout of the complete Menu table that you can use to program your machine when you do not have the User’s Guide with you.
Journal Period
The pre-programmed time period between automatically printed Fax
Journal Reports. You can print the Fax
Journal on demand without interrupting the cycle.
LCD (liquid crystal display)
The display screen on the machine that shows interactive messages during On-
Screen Programming and shows the date and time when the machine is idle.
Manual fax
When you lift the handset of your external telephone or press
Hook
so you can hear the receiving fax machine answer before you press
Start
to begin transmission.
Menu mode
Programming mode for changing your machine’s settings.
E
175
OCR (optical character recognition)
The bundled ScanSoft™
PaperPort™ 11SE with OCR or Presto!
®
PageManager
®
software application converts an image of text to text you can edit.
One Touch
Keys on the machine’s control panel where you can store numbers for easy dialling. You can store a second number on each key if you press
Shift
and the
One Touch key together.
Out of Paper Reception
Receives faxes into the machine’s memory when the machine is out of paper.
Overseas Mode
Makes temporary changes to the fax tones to accommodate noise and static on overseas telephone lines.
Pause
Allows you to place a 3.5 second delay in the dialling sequence while you are dialling using the dial pad or while you are storing One Touch and Speed Dial numbers. Press
Redial/Pause
as many times as needed for longer pauses.
Polling
The process of a fax machine calling another fax machine to retrieve waiting fax messages.
Pulse (not available in New Zealand)
A form of rotary dialling on a telephone line.
Real Time Transmission
When memory is full, you can send faxes in real time.
Remaining jobs
You can check which programmed fax jobs are waiting in the memory and cancel the jobs individually.
Remote Access Code
Your own four-digit code (– – – l
) that allows you to call and access your machine from a remote location.
176
Remote Activation code
Press this code
l
51
(
l
91
for New Zealand) when you answer a fax call on an extension or external telephone.
Remote Retrieval Access
The ability to access your machine remotely from a touch tone telephone.
Resolution
The number of vertical and horizontal lines per inch.
Ring Delay
The number of rings before the machine answers in
Fax Only
and
Fax/Tel modes.
Ring Volume
Volume setting for the machine’s ring.
Scanning
The process of sending an electronic image of a paper document into your computer.
Search
An electronic, alphabetical listing of stored
One Touch, Speed Dial and Group numbers.
Speed Dial
A pre-programmed number for easy dialling. You must press
Search/Speed Dial
, then enter the threedigit Speed Dial location and press
Start
to begin the dialling process.
Station ID
The stored information that appears on the top of faxed pages. It includes the sender’s name and fax number.
TAD (telephone answering device)
You can connect an external TAD to your machine.
Tel Index List
A listing of names and numbers stored in
One Touch and Speed Dial memory, in numerical order.
Temporary settings
You can choose certain options for each fax transmission and copy without changing the default settings.
Tone (not available in New Zealand)
A form of dialling on the telephone line used for Touch Tone telephones.
Transmission
The process of sending faxes over the telephone lines from your machine to the receiving fax machine.
User Settings List
A printed report that shows the current settings of the machine.
Xmit Report (Transmission Verification
Report)
A listing for each transmission, that shows its date, time and number.
Glossary
E
177
F
Index
A
ADF (automatic document feeder) faxing
....................................................34
using
.....................................................19
Answering machine (TAD) connecting
.............................................52
Apple
®
Macintosh
®
See Software User’s Guide on the
CD-ROM.
Automatic fax receive
.............................................42
easy receive
.......................................43
Fax Detect
..........................................43
fax redial
...............................................57
B
Broadcasting
............................................35
cancelling
..............................................35
setting up groups for
.............................59
C
Cancelling broadcast in process
.............................35
fax jobs in memory
................................40
jobs awaiting redial
...............................40
print jobs
.................................................8
remote fax options
................................63
Cleaning corona wire
.........................................129
drum unit
.............................................131
laser scanner window
scanner glass
......................................127
Connecting external TAD (answering machine)
external telephone
................................54
Consumable items
.................................134
Control panel overview
..............................6
ControlCenter2 (for Macintosh
®
)
See Software User’s Guide on the
CD-ROM.
ControlCenter3 (for Windows
®
)
See Software User’s Guide on the
CD-ROM.
178
Copy contrast
........................................... 74
,
Enlarge/Reduce key
............................. 75
enter copy mode
................................... 74
keys
..................................................8
,
multiple
................................................. 74
N in 1 (page layout)
.............................. 78
out of memory
...................................... 79
quality
................................................... 77
single
.................................................... 74
sort (ADF only)
..................................... 77
temporary settings
................................ 75
using ADF
............................................. 77
using scanner glass
.............................. 78
Cordless telephone (non-Brother)
Cover page
.............................................. 36
custom comments
................................ 36
for all faxes
........................................... 37
for next fax only
.................................... 36
printed form
.......................................... 37
D
Delayed batch transmission
Dialling a pause
................................................. 57
automatic fax redial
.............................. 57
dial prefix
.............................................. 24
groups (broadcasting)
manual
.................................................. 56
one touch
.............................................. 56
restricting dialling
.................................. 32
speed dial
............................................. 56
using the Search key
............................ 56
Distinctive Ring
............................48
,
Document how to load
..................................... 19
,
jam
...................................................... 120
Drum unit checking (remaining life)
cleaning
......................................129
replacing
............................................. 137
Dual access
............................................. 38
E
Enlarge/Reduce key
................................ 75
Envelopes
..................................... 9
how to load
...........................................11
Equalization
...........................................113
Error messages on LCD
Comm. Error
.......................................114
Init Unable XX
.....................................116
No Paper
.............................................116
Not Registered
......................................56
Out of Memory
....................................117
Print Unable XX
..................................117
Scan Unable XX
.................................118
Extension telephone, using
External telephone, connecting
F
Fax codes changing
........................................ 55
fax receive code
............................. 54
remote access code
..............................64
telephone answer code
Fax forwarding changing remotely
programming a number
Fax storage
..............................................61
printing from memory
............................45
turning off
..............................................63
turning on
..............................................61
Fax, stand-alone receiving easy receive
.......................................43
fax forwarding
....................................66
fax receive stamp
...............................44
FaxStream
®
Duet
®
from extension telephone
polling receive
....................................67
reducing to fit on paper
retrieving from a remote site
ring delay, setting
...............................43
sequential polling
...............................68
telephone line interference
sending
.......................................... 21
broadcasting
......................................35
cancelling from memory
contrast
..............................................37
delayed batch
....................................39
delayed fax
........................................39
from ADF
...........................................34
from memory (dual access)
from scanner glass
............................34
manual
.............................................. 40
overseas
............................................ 39
polled transmit
................................... 68
real time transmission
resolution
........................................... 38
telephone line interference
Fax/Tel mode answering at extension telephones
easy receive
......................................... 43
F/T ring time (double-ring)
fax receive code
............................. 54
receiving faxes
..................................... 54
ring delay
.............................................. 43
telephone answer code
Folio
......................................................... 15
Function Lock
.......................................... 28
G
Greyscale
.............................................. 175
Groups for broadcasting
H
HELP
....................................................... 71
Help List
............................................... 71
LCD messages
................................... 142
Menu Table
................................ 142
,
using menu keys
................................ 142
Hook key
.......................................8
J
Jams document
........................................... 120
paper
.................................................. 121
Job Cancel key
.......................................... 8
L
Labels
................................................ 15
LCD (liquid crystal display)
,
contrast
................................................ 23
Help List
............................................... 71
M
Machine information checking remaining life of drum unit
page counts
........................................ 140
179
F
Macintosh
®
See Software User’s Guide on the
CD-ROM.
Maintenance, routine
.............................125
checking the remaining life of drum unit
.............................................................140
replacing drum unit
..........................................137
toner cartridge
..................................134
Manual dialling
...................................................56
receive
..................................................42
transmission
..........................................40
Memory storage
................................................142
Menu Table
................................... 142
using menu keys
.................................142
Mode, entering copy
......................................................74
fax
.........................................................34
scan
........................................................8
Multi-line connections (PBX)
N
N in 1 (page layout)
..................................78
Network faxing
See Software User’s Guide on the
CD-ROM.
printing
See Network User’s Guide on the
CD-ROM.
scanning
See Software User’s Guide on the
CD-ROM.
O
One touch changing
...............................................58
setting up
..............................................57
using
.....................................................56
Out of Memory message
P
Packing and shipping the machine
Page layout (N in 1)
.................................78
Paper
.............................................. 14
180
how to load
............................................. 9
jam
...................................................... 121
size
....................................................... 15
size of document
size of paper
....................................... 161
tray capacity
......................................... 15
type
................................................. 15
,
PaperPort™ 11SE with OCR
See Software User’s Guide on the
CD-ROM and Help in the PaperPort™
11SE application to access How-to-Guides.
PC Fax
See Software User’s Guide on the
CD-ROM.
Polling polled transmit
...................................... 68
polling receive
...................................... 67
sequential polling
.................................. 68
Power failure
......................................... 142
Print difficulties
....................................100
drivers
................................................. 165
fax from memory
.................................. 45
Job Cancel key
....................................... 8
keys
........................................................ 8
paper jams
.......................................... 121
quality
......................................... 104
reports
.................................................. 71
resolution
............................................ 165
Secure key
............................................. 8
specifications
...................................... 165
Printing
See Software User’s Guide on the
CD-ROM.
Programming your machine
Q
Quality copying
................................................. 77
printing
........................................104
Quick dial
................................................. 57
broadcasting
......................................... 35
using groups
...................................... 35
group dial changing
............................................ 58
setting up groups for broadcasting
one touch dial changing
............................................ 58
custom scan profile
........................... 57
setting up
...........................................57
using
..................................................56
search
...................................................56
speed dial changing
............................................58
custom scan profile
............................58
setting up
...........................................58
using
..................................................56
R
Redial/Pause key
.....................................57
Reducing copies
...................................................75
incoming faxes
......................................44
Remote retrieval
.......................................64
access code
..........................................64
commands
............................................66
getting your faxes
.................................65
Remote setup
See Software User’s Guide on the
CD-ROM.
Replacing drum unit
.............................................137
toner cartridge
.....................................134
Reports
............................................. 70
Fax Journal
.................................... 70
journal period
.....................................70
Help List
................................................71
how to print
...........................................71
Network Configuration
Tel Index List
........................................71
Transmission Verification
User Settings
........................................71
Resolution copy
....................................................163
fax (standard, fine, superfine, photo)
...................................................... 38
.....................................................165
scan
....................................................164
setting for next fax
................................38
Resolution key
.................................... 8
Restricted users
.......................................29
Ring delay, setting
...................................43
S
Scanner glass faxing
....................................................34
using
.....................................................20
Scanning
See Software User’s Guide on the
CD-ROM.
Search/Speed Dial key
Secure key
................................................ 8
Security memory security
................................... 26
restricting dialling
................................. 32
Secure function lock administrator password
Public user
........................................ 29
restricted users
.................................. 29
Secure key
............................................. 8
Setting lock
........................................... 31
Serial number
how to find ...............See inside front cover
Shipping the machine
............................ 141
Sleep time
............................................... 23
Sort
.......................................................... 77
Speed dial changing
............................................... 58
setting up
.............................................. 58
using
..................................................... 56
T
TAD (telephone answering device), external
.................................................................. 42
connecting
............................................ 52
recording OGM
..................................... 53
Telephone line connections
.......................................... 52
difficulties
........................................... 100
interference
........................................ 113
multi-line (PBX)
.................................... 53
Telstra
®
FaxStream
®
Duet
®
Temporary copy settings
Text, entering
........................................ 157
Toner cartridge, replacing
Toner save
.............................................. 23
Transparency
.......................................... 10
Troubleshooting
..................................... 100
document jam
..................................... 120
error messages on LCD
if you are having difficulty copy quality
..................................... 102
incoming calls
.................................. 101
network
............................................ 104
paper handling
................................ 103
print quality
.............................. 104
,
181
F
printing
.................................... 100
scanning
...........................................103
software
...........................................103
telephone line
...................................113
maintenance messages on LCD
paper jam
............................................121
V
Volume, setting beeper
...................................................22
ring
........................................................22
speaker
.................................................22
W
Windows
®
See Software User’s Guide on the
CD-ROM.
Wireless Network
See Software User’s Guide and Network
User’s Guide on the CD-ROM.
182
For Australia Only:
Warranty & Repair – For details about warranty on your Brother Product, the details are listed on the following link:
www.brother.com.au
under Warranty. For warranty service (repair) of your
Brother product you will need to retain a copy of your sales docket and contact the Support Centre for location of the nearest Authorised Warranty Centre (AWC)
Support – For technical support for your Brother Product other than what you can resolve through the User’s Guide, please visit our website or our solutions website for FAQs/Troubleshooting,
Drivers & Software, or contact the Product Support Centre for any technical or customer care/support enquiry.
Product Support Centre: Australia
Brother International (Aust) Pty Ltd
Phone: 02 8875 6000
Fax: 02 9870 7223
Email:
Web Site:
www.brother.com.au
Solutions Site:
http://solutions.brother.com
This machine is approved for use in the country of purchase only, local Brother companies or their dealers will only support machines purchsed in their own countries.

Public link updated
The public link to your chat has been updated.
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Key features
- Home & office Laser
- 2400 x 600 DPI
- A4 24 ppm
- Colour scanning Mono faxing
- Internal memory: 16 MB
- 10 kg